FPDL Annual Report – 2004

Transcription

PARTNERS FOUNDATION FOR LOCAL DEVELOPMENT - FPDL
PART 2: ANNUAL REPORT 2004
SUMMARY 2004 ACTIVITIES
2004 INTERNATIONAL PROGRAMS
REGIONAL PROGRAM “WORKING TOGETHER”
• Local Economic Development - LED TOT
• Ethnic Diversity and Conflict Management- EDCM TOT
• Managing SMALL GRANTS III
• 7th Annual Trainers Meeting
OTHER INTERNATIONAL PROGRAMS
• Leadership & Management Skills TOT, New Delhi, India
• Development of Local Training Capacities - Series of TOTS in Macedonia
• Capacity Building for Local Authorities and Civil Society in South Eastern
Europe - ALDA TOTs
• Participatory Planning TOT for Contact Center in Moldova
• Building Bridges through Managing Conflict and Differences & Participatory
Planning- Series of Trainings for Officials from Republic of Moldova
• Local Economic Development, OSCE, Trento, Italy
• Citizen Participation Program, USAID Moldova
• Consultancy for Training and Human Resources Development in Serbia
2004 NATIONAL PROGRAMS
• UNDP Center for Change and Conflict Management- 2nd Year of Activity
• Professionalism and Efficiency in Students Organizations- Organizational
Development for ANSSA
• Capacity Building Program for Youth Serving NGOs in Romania
• Support to the National Strategy to Improve Roma Conditions in Romania
• Improving Romanian NGOs Capacity - Technical Assistance for NGOs,
GRASP, USAID Program
• World Bank Rural Education Program
• National Training Programs as follow up of the TOTs “Strengthening Local
Democracy in the Stability Pact Region”
• Improving Local Government Integrity- Training And Technical Assistance
• Partnership Programs With AIDROM
• Social Support Center For Roma Communities, UNDP Romania
2004 FINANCIAL STATEMENT
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2004 SUMMARY OF ACTIVITIES
Learning events in 2004
Training of Trainers in 2004
Training events in 2004
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Learning events in 2004
2004 was a very successful year involving intensive work of our full-time trainers and facilitators
as well as of our part-time collaborators.
In 2004, we succeed to initiate and conduct 336 National and International learning events,
Training of Trainers, Training Programs and Workshops/Facilitated Meetings – involving a total of
1694 participants during 569 days.
2004 Learning Events
73
263
International level
2004 Number of Participants
National Level
296
1398
International Level
National Level
2004 Number of days
214
355
International Level
National Level
33
Training of Trainers in 2004
Our trainers prepared and conducted 19 TOTs, in which 313 participants were trained as
trainers/facilitators, during 108 training days.
10 International TOTs were conducted for 166 participants
9 National TOTs were conducted for 147 Romanian participants
2004 NUMBER OF PARTICIPANTS IN TOTs
147
166
International TOTs
National TOTs
2004 TOTs NUMBER OF DAYS
36
72
International TOTs
National TOTs
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Training events in 2004
FPDL trainers designed and conducted 89 training events (training programs, workshops and
facilitated meetings) involving 1381 participants, representatives of NGOs, and public
institutions from Romania as well as other countries from the region, during 199 training days.
These training events were organized in English and Romanian, for foreign audience, as well as
for participants from Romania, as follows:
4
2004 Number of Trainings
85
International Trainings
2004 Number of Participants
National Trainings
130
1251
2004 Number of Days
National Trainings
22
177
National Trainings
In 2004, our trainers and consultants performed a number of 228 site visits in organizations
and communities from Romania, Serbia and Republic of Moldova in order to provide technical
assistance and/or conduct needs assessment, summarizing a total of 262 days.
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2004 INTERNATIONAL PROGRAMS
•
•
•
•
Local Economic Development - LED TOT
Ethnic Diversity and Conflict Management- EDCM TOT
Managing SMALL GRANTS III
7th Annual Trainers Meeting
•
•
•
•
•
•
•
•
Leadership & Management Skills TOT, New Delhi, India
Development of Local Training Capacities - Series of TOTS in Macedonia
Capacity Building for Local Authorities and Civil Society in South Eastern
Europe - ALDA TOTs
Participatory Planning TOT for Contact Center in Moldova
Building Bridges through Managing Conflict and Differences & Participatory
Planning- Series of Trainings for Officials from Republic of Moldova
Local Economic Development, OSCE, Trento, Italy
Citizen Participation Program, USAID Moldova
Consultancy for Training and Human Resources Development in Serbia
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The Regional Program “Working Together” is a Capacity Building Program initiated and conducted
by FPDL since 1998, supported by Local Government Initiative of the Open Society Institute LGI/OSI, Partners for Democratic Change – USA, US Department of State – USAID, Netherlands
Government, and USAID.
The Regional Program 2004 Activity continues the effort of the six previous years, following the
same main strategic directions that ensure building the regional network of training organizations
and having the multiplying effect at national level:
(a) Training the trainers through “working together” programs, which success is determined
by clear criteria of selection, efficient training methodologies, user-friendly training
materials, professional senior trainers and logistical organization, opportunities for
experience exchange.
(b) Providing support for national programs development, through small grants for training
programs and materials translation and adaptation, consulting and mentoring, information
dissemination and ideas exchange, opportunities to develop common projects
The 2004 Regional Program Capacity Building activities included:
•
Local Economic Development - LED TOT
•
Ethnic Diversity and Conflict Management- EDCM TOT
•
Managing Small Grants III
•
7th Annual Trainers Meeting
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LOCAL ECONOMIC DEVELOPMENT – LEDTOT
The activities performed for this TOT were structured in three main components and implemented
in the period January – August 2004, as follows:
a. Preparing the strategic planning process in the pilot city
b. LED TOT with Strategic Planning Workshop
c. Follow-up activities
Each of this component included diverse activities performed in Horezu or in FPDL office involving
trainers, consultants and experts in local economic development and strategic planning from
Romania and other countries, Local Authorities representatives from local and county level,
community members, as well as students from Architecture and Urban Planning University, as
follows:
a. Preparing the strategic planning process
From January till March, the following activities were performed:
o
Analysis of existing situation (desk research, synthesis of the 80 questionnaires from
business and community survey, and 25 interviews with local key stakeholders: business people,
farmers, banks private companies and associations representatives), having as results a Study on
Local Economic Potential of Horezu
o
Series of 4 working meetings with the Local Planning Team (City Hall representatives, Local
TV and FDPL experts) in order to
o
Organization of two contests to raise interests and awareness of community members about
the Local Economic Development Process: “ Bright Ideas for Economic Development in Horezu”
for Youth and drawings contest “Horezu, when I will be adult” for children from primary and high
schools from Horezu. The opening of the drawing exhibition was organized in the first day of the
Strategic Planning Conference – on April 18, 2004, at the Cultural Center Horezu
o
Public Meeting involving 38 participants, representatives of the interest groups from the
three main economic areas: industry and services (including banking, retail) tourism and craft,
farming and fruits processing
o
Distribution of the Study on Horezu Local Economic Potential to all the key stakeholders from
local and county level, as well as to the foreign experts and trainers involved in the TOT
component
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b. LED TOT with Strategic Planning Workshop
Date and venue: April 15-24, Horezu, Valcea County
LED TOT Objectives:
• To field test the content and process proposed by the new UN HABITAT Manual on Local
Economic Development, using as live laboratory a Romanian community and local authority.
• To build the capacity of trainers to design and facilitate participatory processes for local
economic development planning
• For the local Planning team of Horezu, LED TOT had additional objectives: to build a strategic
plan for economic development of Horezu.
Participants
The total number of participants involved in this component could be summarized as follows:
• 16 trainers/ experts from Bulgaria, Moldova and Bosnia Herzegovina and Romania, as well as
UN HABITAT and LGI representatives for 9 days TOT (April 15 –24)
• 45 local community members during the 3-day Strategic Planning Conference (April 18-21)
Trainers and Organizers
Ana Vasilache and Nicole Rata designed and conducted the TOT. Plenary and groups work during
the Strategic Planning Conference were facilitated by FPDL facilitators/trainers. Facilitators were
involved in structuring and ordering the ideas generated during the Pilot Workshop, so that each
day built on the previous day results, supporting the progress in the planning process. Ancuta
Vamesu was the main organizer and contact person for the relation with key stakeholders.
Trainers Evaluation:
Trainers highly appreciated the TOT program, considering that their knowledge and skills
increased as a result of this TOT Program (4.90 on a scale from 1 to 5) and that they will apply
back home what they have learned (4.80). The overall satisfaction with the program was very
high (4.90) and senior trainers work was appreciated with maximum (5.00). The Manual was
appreciated as very useful for the experts when preparing the planning process. Concepts and
tools presented in the manual will be improved based on trainers’ ideas and recommendations.
Participants Evaluation
The Strategic Planning Conference was also highly appreciated by participants. They evaluated
with 4.77 facilitators work in stimulating reflection and discussions, and offering opportunities for
ideas and experience exchange; with 4.72 the usefulness of information and acquired knowledge.
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c. Follow-up activities
Date and venue: May 2004 – August 2004
In order to support and facilitate the implementation process of the Economic Strategy of Horezu,
FPDL initiated and conducted the following activities:
Elaboration of the LED Strategy Document
FPDL registered all the results of the Strategic Planning Workshop and drafted the final Form of
the LED Strategy. The document was sent to all the participants of the Conference as well as to
the Horezu City Hall.
After the local election process (June 2004) FPDL presented the document to the newly elected
Council, who approved it in the first working meeting of the Local Council. The new elected
Mayor, who was one the most committed member of the Local Planning Team in the preparation
stage, supported this step.
Training for Young entrepreneur, June 24, 2004, Horezu
Training objectives
The program was focused to improve participants’ knowledge and skills in developing business
plans for small economic activities that could be developed in Horezu, using local resources. The
participants had the opportunity to use the knowledge and skills when developing business ideas
in the contest organized on July 9, 2004, when is organized the traditional Ceramists Fear in
Horezu “Cocosul de Horezu” (Horezu Rooster)
Organizers and trainers
The program was organized by FPDL, Ancuta Vamesu, in partnership with the Center for
Economic Development, (SON- Soros Organizations Network) Mr. Remus Nica, “You Can Do It”
Program (Chiar Poti) was the main trainer.
Participants
17 youth from Horezu, college and university students, who intent to participate in the Contest
„Bright Ideas for Local Business Development”
Contest “Bright Ideas for Economic Development in Horezu”, July 9, 2004
The Selection Committee formed by City Hall, Business sector and FPDL representatives, selected
4 papers from the total of 22, to receive awards.
The majority of the proposed projects were consistent with the main strategic directions and the
business plans, even developed by very young participants, demonstrated that they have learned
basic entrepreneurial knowledge. The local business representatives, as well as FPDL experts
have sponsored the contest awards.
Training on Project Management- Writing Project Proposals, July 26- 28, 2004
Training Objectives:
As a follow up of the Strategic Planning Conference held in April 2004, within the LED TOT, FPDL
provided support for the strategy implementation through capacity building of Local Government
and community representatives in accessing external funds.
The specific objectives of the training were the following:
Develop participants’ basic knowledge and skills in project management, focusing on writing
project proposals
Build a local team able to initiate and develop project proposals
Drafting the skeleton for 4 projects, focusing on the strategic directions identified in the
Horezu Strategy
Participants
17 participants, local councilors and technical staff from Horezu City Hall, as well as NGOs
representatives participate in this training.
Trainers
Nicole Rata and Ancuta Vamesu designed and conducted the training program.
Program description
Participants selected 4 problems based on the SWOT analysis and the Strategy for Local
Economic Development. Team work alternated with short lectures for introducing and explaining
key concepts. At the end of the programs 4 project proposal were initiated. The participants
shared responsibility to finalize the two projects which had funding opportunities: two PHARE
programs with application deadline in August and September. They won both projects.
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Training Evaluation
The participants’ evaluation at the end of the training program demonstrated the success of the
training event: the trainers received the highest mark (5.00), as well as the logic of the program
and the exchange of the experience during the workshop (both 4.92). The participants really
appreciated the new knowledge and skills, as well as the topic, as a very useful one.
Summer School „ Horezu Revitalization”, July 29- August 8, 2004
As a follow up of the Strategic Planning Conference hold in April 2004, within the LED TOT, FPDL
provided support to the local authorities for the strategy implementation through bringing
students and teachers to work and develop ideas for the strategic directions related to Rural
Tourism Development.
The objectives of the Summer School were:
Providing an important support for implementing the strategic plan for LED of the city of
Horezu
Elaborate some practical solutions for the main strategic directions set up by the strategic
plan
Students have learned and developed skills in planning and implementing participatory
processes, as well as in working in multidisciplinary teams (students from architecture, urban
planning, and economics).
Organizer and facilitators
In June, FPDL contacted the Faculty Architecture of University of Architecture and Urban
Planning, Vice-Dean, professors and assistants, signed an agreement with the Faculty of Urban
Planning and developed, based on the main directions of the Strategic Planning document of
Horezu, the term of reference for the mix teams of students in urban planning and architecture.
The announcement was posted in the University, as well as through our web page. The students
received the program with great interest, FPDL receiving 57 on-line applications.
Nicole Rata and Ancuta Vamesu from FPDL, and representatives of Architecture and Urban
Planning University form Bucharest (prof. Arch. Liviu Ianasi, Vice-dean, and Arch. Gabriel
Pascariu, lecturer) were involved in organizing and conducting the process of the Summer
School. They have worked with a team of assistants from University of Architecture and Urban
Planning “Ion Mincu Bucharest. Claudiu Runceanu, Flavia Rosu, Vlad Thiery, Florentina Iugan,
Ana Maria Goilav.
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Participants
44 participants, from which 33 were students in Urban Planning and Architecture from the
University of Bucharest, 1 Landscape engineer, and 10 were students in economics from Horezu.
Program description
The students were organized in 5 teams and worked on one of the following topics:
Tourist information point (potential location in the city, information types, ideas for tourism
marketing);
Camping and leisure areas (localization, accessibility, tourism advertising);
Tourist routes and promotional flyers (maps including various landmarks of cultural and
natural patrimony situated around the city, ideas of organizing and improving the tourist
services);
Rural tourism – accommodation in traditional households, design for new rural boarding
houses;
Urban image and quality of central public spaces (organizing and improving the quality of the
public space in the downtown, urban furniture, lighting, advertising in accordance with the scale
of the city center and with the local potential).
The agenda of the summer school comprised three main steps:
Assessment of the existing situation (where are we now) and identification of the main actors
interested in urban operations; data collection; data processing and identification of the local
problems.
Development of new solutions for the further interventions.
Public presentation of the final projects when the representatives of the main stakeholders
involved in the local economic development process were invited. More than 100 citizens
participate in the event. Every team presented own project using drawings, texts and schemes as
graphic support
Program evaluation
The community was very interested in the results of the projects. Some ideas found the
opportunity to be put in practice (i.e. the tourist information flyers). As a result of the summer
school, a Booklet of projects was published and sent to the Local Council, which was impressed
by the results of the projects and decided to further collaborate with FPDL and University on
future projects. Many students expressed their desire of taking part to such events in the future,
considering them as very important step in receiving practical knowledge regarding the
development of the city. The faculty staff considered such an event as an excellent opportunity
for students’ development as well as a very useful approach in going out of the “walls” of the
academic world.
Dissemination of the lessons learned in the LED TOT Process
A detailed report on Horezu experience was sent to UN HABITAT and manual author in order to
be included in the LED Habitat manual as a Horezu Case Study.
FPDL representatives were invited as panelists at the “World Urban Forum” in Barcelona, when
Horezu experience as well as the Regional Program “Working Together” were presented and
raised a huge interest.
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ETHNIC DIVERSITY AND CONFLICT MANAGEMENT - EDCM TOT
The TOT was organized under Managing Multiethnic Communities Program of LGI/OSI in
partnership with Regional Program “Working Together” of FPDL, with the financial support of
LGI/OSI
Period, location, organizers, trainers
EDCM TOT was organized December 5-12, 2004, Hotel Astoria, Budapest, Hungary by Angela
Radosits, Logistics and Training Coordinator, LGI/OSI and Petra Kovacs, LGI MMCP Program
Manager, in partnership with Ana Vasilache and Nicole Rata, the senior trainers who designed and
conduct the TOT.
TOT Objectives:
The TOT had the following objectives:
• Improve knowledge and skills in the design and conduct of interactive and participatory
training programs for local governments officials, in order to improve their performances in
assuring peaceful coexistence and in preventing violent conflicts in multiethnic communities
• Elaborate action plans for future activities at national level, in order to disseminate the
acquired knowledge and skills, using "Ethnic Diversity and Conflict Management" manual,
developed within the framework of LGI's Managing Multiethnic Communities Program
Participants:
26 participants, from 17 countries (Albania, Belgium, Bosnia Herzegovina, Bulgaria, Czech
Republic, Hungary, Indonesia, Kyrgyzstan, Macedonia, Moldova, Romania, Russian Federation,
Serbia and Montenegro, Tajikistan, Turkey, Ukraine and USA) selected from 159 applicants from
29 countries, based on the following criteria:
• Having training experience and knowledge in the topic
• Working for training institutions that have the capacity to multiply the program at national
level
• Good English language skills
Training Manuals
Ethnic Diversity and Conflict Management manual is part of the series of manuals for Managing
Multiethnic Communities, and was developed by Ana Vasilache. The series of 5 Brochures on
“What is Conflict”, “What Is Communication”, “What is Negotiation”, “What is Facilitation” and
“What is Ethnic conflict” was provided as in-kind contribution of FPDL
Program evaluation:
Participant highly appreciated the process as well as the content. The overall satisfaction
regarding the senior trainers was 4.91 and the overall satisfaction with the TOT was 4.79. They
leave the training as friends, being decided to work for building together future programs and to
meet again.
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MANAGING SMALL GRANTS III
FPDL, through the Regional Program “Working Together” managed Small Grants III Program to
support the translation, adaptation and/or multiplication of the Training Manuals used in the
Regional Program TOTs held in 1998-2003.
Activities
The following activities have been achieved:
• Launching of the Small Grants Program, January 29, 2004 through our web site
• Receiving proposals, deadline April 15, 2004
• Evaluating the proposals, based on the above-described criteria and through a jury
formed by three neutral experts, April 15 – May 19, 2004.
• Signing the agreements with the awarded organizations and providing the small grants,
until June 10, 2004
• Monitoring the projects implementation, June – December, 2004.
Selection process
For the projects selection the following criteria were used:
Training Institutions capability
Capability to deliver Training Programs for elected and appointed officials, demonstrated by
the types and numbers of training programs delivered, number of training days & trainees
Capacity to develop and/or translate/adapt Training Materials, demonstrated by previous
experience
Capacity to use in future training programs the translated/adapted Training Manuals,
provided in the Regional TOTs.
Capacity to develop a project having joint funding
Proposed project qualities
Project structure clear and concise
• Project activities consistent with the project objectives
• Project activities cost effective and efficient
• Quality evaluation system for the project outcomes
Grants awarding
FPDL awarded USD 44 789 for 10 grants between USD 2 600 and 5 765, for projects developed
by 10 training institutions, focused on the Training Manuals translation / adaptation /
multiplication, from 7 countries (Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Bulgaria,
Georgia, Serbia and Montenegro) whose trainers attended the Regional TOTs
List of countries and manuals translated
Albanian: Guide to develop Code of Ethics for Professional Associations working for Local
Governments (CoE)
Azerbaijan: Elected Leadership Roles Series (EL)
Armenia: Local Government General Management series of Manuals (LGGM)
Bosnia Herzegovina: Building NGO/CBO Capacity Series (NGO/CBO), Guide to develop
Code of Ethics for Professional Associations working for Local Governments (CoE), Building
Bridges between Local Governments and Citizens through Participatory Planning (BB-PP)
Bulgaria: Building NGO/CBO Capacity Series (NGO/CBO), Developing and Managing
Professional Codes of Ethics (CoE), Building Bridges between Local Governments and Citizens
through Managing Conflicts and Differences (BB-MCD)
Georgia: Building NGO/CBO Capacity Series (NGO/CBO)
Montenegro: Adaptation of Local Government General Management series of Manuals
(LGGM) to the Montenegro situation
Serbia: Building Bridges between Local Governments and Citizens through Participatory Planning
(BB-PP)
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7th ANNUAL TRAINERS MEETINGS
Date and venue: March 19-20, 2004, Bucharest, Romania
Meeting objectives
The Annual Trainers and Steering Committee Meetings overall objectives are to provide
information on the Regional Program “Working Together” activities and future plans and evaluate
the Regional Program impact.
The 7th SC Meeting was focused on:
•
Prioritize Regional Program “Working Together” TOTs offer
• Exchange experience on CEE trainers and training organizations activities/programs aimed to
fight corruption in the public sector (Follow up of the Community of Democracies NGO Forum,
held in Bucharest, November 2003)
•
Improve knowledge on the innovative approaches to fighting corruption, proposed in the
book “Corrupt Cities – a practical guide to cure and prevention”
Organizers
FPDL, Ana Vasilache, Daniela Plugaru, Carmen Marasescu, Nicole Rata, Ana Maria Naca.
Ana Vasilache and Nicole Rata designed and facilitated the meeting.
Participants:
52 participants from 18 countries attended the Meeting, representing Training Organizations and
NGOs, members of the Regional Program network, as well as Funding Agencies and International
organizations, interested in the Regional Program activities, such as:
• Local Government and Public Service Reform Initiative of the Open Society Institute, LGI/OSI
• United Nations Human Settlements Program UN-HABITAT
• Friedrich Neumann Foundation
• World Bank Institute
• Association of Local Democracies Agencies
• Development Alternatives Initiatives – DAI/Romania
•
GTZ – Duetsche Gesellschaft fur Technische Zusamenarbeit
Meeting description
FPDL celebrated its 10th anniversary and Ana Vasilache – FPDL Executive Director, Fred Fisher
and Tomasz Sudra, Board members, had in the opening session short speeches to present FPDL
main achievements in its first decade.
Regarding the most useful TOTs that should be repeated, in order to increase the number of
trainers having knowledge and skills in the specific area, the voting results were the following:
Local Economic Development
23
Local Government Management
16
Participatory Planning
14
Ethnic Diversity and Conflict Management
14
Leadership
13
NGOs Management
11
Advanced Training of Trainers
11
Conflict Management
9
Ronald MacLean Abaroa was Regional Program Trainers Meeting special guest.
He is the co-author of the book “Corrupt Cities” and presently is working with World Bank
Institute as Lead Public Sector Management Specialist, Governance, Decentralization & Poverty
Reduction (WBIPR). He was four times mayor of La Paz, Bolivia, founder of Transparency
International Latin America and Bolivia former minister of foreign affairs.
Many participants appreciated the topic of the meeting “Fighting corruption in the public sector –
the role of trainers and facilitators” as well as Ronald MacLean Abaroa presence and presentation.
FPDL decided to include in the next year Regional Program this topic, due to the huge interest
and need in the region.
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In 2004, FPDL conducted 8 other International TOTs, 3 Training Programs and 2
Processes for Consulting and Needs Assessment:
LEADERSHIP AND MANAGEMENT SKILLS TOT, NEW DELHI, INDIA
UN HABITAT Training & Capacity Building Branch – TCBB, and Human Settlements Management
Institute (HSMI), organized this TOT.
Period and location
January 11-22, 2004, HSMI Building and New Delhi Municipal Corporation, New Delhi, India
Participants
15 trainers from 5 South and East Asian countries (India, Afghanistan, Indonesia, Nepal and Sri
Lanka) in the TOT component and of 53 councilors of Municipal Corporation of Delhi and
neighboring corporations, involved in two parallel workshops
Trainers
Ana Vasilache and Nicole Rata designed and conducted the TOT. FPDL team of Senior Trainers
was supported by HSMI Senior Fellows, Dr. K.K. Pandey and Dr. S.K. Gupta, as well as by Ms
Sarika Seki Hussey, Associate Human Settlements Officer, UN HABITAT
TOT Objectives
The overall objective of LMS TOT was to serve as a catalyst for starting broad national training
programs to strengthen leadership and management skills of local government officials in the
South Asian Region.
The specific objective of LMS TOT was to improve the knowledge and skills of a core pool of
South Asian trainers in designing and conducting interactive and participatory training programs
in leadership and management fields, based on UN-HABITAT manuals, in order to be able to
disseminate the acquired knowledge and skills trough country-specific training programs to train
local government elected officials, as well as to train other trainers in the same field
Program description
The LMS TOT had three main components:
1st component, included a TOT component and a Pilot Workshop for Trainers and focused on
improving trainers knowledge and skills in adult learning / participatory training design and
delivery
2nd Component, included two parallel Pilot Workshops for a total of 53 councilors of Municipal
Corporation of Delhi and neighboring corporations and focused on three inter-related objectives
• Improving trainers knowledge and skills in conducting interactive participatory training
sessions for a real audience formed by elected officials
• Promoting HSMI leadership and management training programs for councilors in India
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• Improving Indian local elected officials leadership and management knowledge and skills
3rd Component included LSM TOT evaluation and elaboration of Action Plans to implement
national and sub/national training programs. Most Action Plans included the translation
/adaptation of training manuals into national languages and to the national context, organization
of other TOT programs to increase local training capacity and identified local elected and
appointed officials as the main target clients for future national training programs.
Program Evaluation
The LMS TOT success was determined mainly by:
• Careful selection of high quality trainers attending this TOT
• Committed Resource persons – UN HABITAT and HSMI team worked in a very professional
way to organize a complex program, attracting in the Pilot Workshop the Councilors of New Delhi
and assuring high visibility for this program
• TOT overall design empowering trainers with own learning responsibilities, motivating them
through challenging tasks and offering opportunities to learn from each other
• Training Manuals high quality and user-friendliness
• Senior Trainers and Resource Persons support, flexibility and involvement
The main Lessons Learned expressed by trainers:
• Trainers should be flexible in their designs and adapt continuously to trainees’ needs, even if
they have designed carefully each minute
• Trainees must be involved through active participation in order to be motivated learners
• Self confidence is an important training skill
• Learning objectives should be realistic for the time available – over design is ineffective
• Thorough preparation is the key to success
The following conclusions can be drawn based on LMS TOT Final Evaluation Forms:
• TOT had a significant impact: trainers’ knowledge and skills increased (4.80) and they will
apply the gained knowledge and skills in their jobs (4.70)
• The overall satisfaction with Senior Trainers was 4.90 and they highly appreciated that Senior
Trainers were interested to help them (4.93)
• Training materials were useful during the training (4.73) and also they will be used in their
current work (4.70)
The overall satisfaction with the training program was also very high: 4.83
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DEVELOPMENT OF LOCAL TRAINING CAPACITIES - TOTS IN MACEDONIA
The program was initiated by Euro Balkan Institute of Macedonia and FPDL, having financial
support FROM Foundation Open Society Institute Macedonia
Participants
Euro Balkan Institute selected 15 participants to be trained as trainers for Local Government
Capacity Building and to participate in all TOTs. They work in public sector, at central and local
level, as well as in NGOs. 4 participants were involved only in 2 TOTs, 3 new participants joined
the group after the 2nd TOT.
Trainers and Organizers:
Ana Vasilache, Nicole Rata and Ancuta Vamesu, working in teams of two, were involved in design
and conduct of 4 TOTs.
EuroBalkan Institute, Lovren Markik, was in charge to manage organizational issues.
ELECTED LEADERSHIP TOT
Date and venue: March 7-13, Ohrid, Macedonia
TOT Objectives
o
To improve trainers’ knowledge and skills in the design and conduct of interactive,
participatory training programs in order to be able to train Local Government Elected and
Appointed Officials in enhancing their performance in leadership roles
o
To develop Action Plans in order to implement national training
Program description
o
1st component, conducted by senior trainers was focused on Leadership roles, and adult
learning principles and training tools
o
2nd component when participants, have worked in 6 teams to design and conduct a 3 day
Pilot Workshop for their colleagues focusing their sessions on one of the leadership roles.
o
3rd component was devoted t evaluate the lessons learned and to build action plans.
Program Evaluation
The programs was a very successful ones, the participants appreciated especially the structure of
the program (skills oriented), and the training methodology. Great marks were received through
the evaluation form at the end of the program: the trainers (5 for stimulating thinking and
discussions, 4.92 for overall satisfaction with the senior trainers), the relationship trainerparticipants, the logic of the program and the way the training was delivered as a very effective
to learn the subject matter.
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Managing Conflicts And Differences TOT
Date and venue: May 28- June 5, 2004, Skopje Macedonia
TOT Objectives
To improve trainers’ knowledge and skills in the design and conduct of interactive, participatory
training programs in order to be able to train Local Government Elected and Appointed Officials in
managing conflicts and differences, to work more effectively with citizens.
Program description
The program structure was the following:
1st component- Training process and training tools: the participants, working in groups,
prepared short training sessions for their colleagues, focusing each on one key topic related with
training process and training tools, based on the previous knowledge and skills
2nd component- Conflict: one day training conducted by senior trainers on conflict
management styles, Conflict outcomes, conflict causes, conflict dynamics, conflict stages and
resolution methods.
3rd Component -Pilot Workshop: The participants have worked in 4 teams to prepare and
conduct each, a training module focusing on the following topics: interpersonal communication,
principled negotiation, interpersonal mediation, inter-group mediation;
4th component: Lessons learned and evaluation: the participants prepared a simulation of a
marketing event when they tried to persuade various stakeholders about the usefulness and
applicability of the MCD training
Training Materials
The participants receive the Building Bridges through Managing Conflicts and Differences manual,
translated into Macedonian, by Euro-Balkan Institute as well as series of the brochures What Is
Conflict, What is Interpersonal Communication and What is Negotiation in English, as in-kind
contribution of FPDL. Program Evaluation
The participants filled-in an evaluation questionnaire at the end of the TOT, developed by
Euro-Balkan institute, with grades from 1 to 5, were 1 is for unsatisfactory and 5 is for excellent.
The biggest rate were received for the trainers, and the quality of their presentation (4.75), as
well as the importance of the topics for Macedonian Local Governments; the lower ones for the
training materials (3. 83)
49
Participatory Planning TOT
Date and venue: September 23-28, 2004, Ohrid, Macedonia
TOT Objectives
• Improve participants’ understanding, knowledge and skills on the facilitator role in the
participatory planning process
• Improve participants knowledge and skills in the initiation, design and facilitation of
participatory planning processes, using UN HABITAT training manual, Building Bridges Between
Citizens and Local Governments through Participatory Planning
Program description
1st component: conducted by the senior trainers focused to better understand the role facilitator
in participatory process and group work, focusing on group communication, group decisionmaking and group problem solving, as well as the relationship between trainer, consultant, and
facilitator.
2nd component, when participants working in teams facilitated working sessions of a
participatory planning process, based on a case study, which gave the general frame of the
existing situation. Each session of the participatory planning process was followed by feedback
sessions in order to clarify the concepts and to improve participants’ facilitation skills
3rd component, conducted by the senior trainers, when participants exchanged the lessons
learned and discussed about future actions to apply the new knowledge and skills working for
their community
Program Evaluation
Participants appreciated that the program was a very intensive learning event and that the time
allocated was too short in order to learn the concepts of strategic planning process and
design/facilitation of such processes.
Local Government General Management TOT
Date and venue: November 26- December 1, 2004, Skopje, Macedonia
TOT Objectives
The TOT had the following objectives
• Increase knowledge and understanding of the role of managers in LG
• Improve knowledge and skills on the role of managers in some specific fields: Organization
culture, Staff development and Strategic Planning & Change Management
• Develop alternative training program designs for local government managers and evaluate the
lessons learned.
Program description
1st component: 4 training days, conducted by the senior trainers focused to better understand
the key concepts of the Local Government Management series of manuals: The evolving roles and
responsibilities of Managers, Manager and Organization culture, Manager as Staff Developer,
Manager as Visionary Strategist. The training for the last topic was organized as a simulation
facilitated by the senior trainers, focused on developing the draft strategy for the team of
Macedonian trainers trained in these series of TOTs.
2nd component: one and a half day TOT component, when participants developed alternative
training programs designs for Local Government Managers in Macedonia and evaluate the lessons
learned
Program evaluation
Participants showed interest for the topics, but not all of them were motivated to become trainers
as full time profession and to organize themselves in a training organization, as the funding
agency expected.
50
CAPACITY BUILDING FOR LOCAL AUTHORITIES AND CIVIL SOCIETY IN
SOUTH EASTERN EUROPE - ALDA TOTs
Association of Local Democracy Agencies –ALDA, in cooperation with Association of Italian Towns
–ANCI organized the program. Italian Ministry of Foreign Affairs through ANCI and ALDA funded
it. FPDL is the main partner responsible for designing and conducting the series of Training of
Trainers programs on Building Bridges between Local Authorities and Communities and Partners
Poland will design and conduct the TOT on Public Relations
Participants
26 participants represented 11 LDA from 5 countries and regions (Croatia, Bosnia Herzegovina,
Serbia and Montenegro, Macedonia, and Kosovo. They were the trainers, selected by each LDA to
conduct the series of training programs in local languages for local governments and NGOs
representatives.
Nicole Rata, Ancuta Vamesu and Olivia Baciu, FPDL trainers, designed and conducted the two
TOTs, working in pairs of two trainers. ALDA staffs, Dorothe Fisher, Martial Paris and Stefania
Toriello together with 1 organizer from the host Local Democracy Agency, (LDA Ohrid and LDA
Subotica) were involved in logistic activities
Managing Conflict And Differences TOT
Date and venue: September 1-10, 2004, Palic, Subotica, Serbia
TOT Objectives
The TOT had the following objectives:
• Deepen participants understanding on the concept of conflict (models to understand the
territory, dynamics)
• Improve participants Knowledge & skills on using alternative strategies for Conflict Resolution
• Improve participant’s knowledge and skills in the design & conduct of interactive training
programs based on the Building Bridges Manuals
• Developing action plans to implement training an capacity building activity in your country/
region/ community (transfer these knowledge and skills while addressing community issues)
51
Program description
1st component- Conflict: one day training conducted by senior trainers on conflict management
styles, Conflict outcomes, conflict causes, conflict dynamics & stages and resolution methods.
2nd
component- Training process and training tools: one day training conducted by senior
trainers, focused on key topics related with training process and training tools,
3rd Component -Pilot Workshop: The participants have worked in 6 teams to prepare and
conduct each, a training module focusing on the following topics: Communication- cause of
conflicts, Communication-strategy to manage conflicts, Principled negotiation- achieving results,
without third party intervention, Inter-group negotiation- using role negotiation to solve intergroup issues, Mediation- a facilitated negotiation, and Power and conflict
4th component: Lessons learned and evaluation: when senior trainers facilitated the
exchange of lessons learned and ideas for designing and implementing training programs on the
topics related with conflict management, for local governments and NGOs representatives
Training Materials
Participants received the Building Bridges through Managing Conflicts and Differences manual, in
English and Serbian (translated under the Regional Program Small Grants), as well as the series
of FPDL brochures What Is Conflict, What is Interpersonal Communication and What is
Negotiation in English, as in-kind contribution of FPDL. A Trainer Tool Kit was prepared by FPDL
based on UN Habitat manuals “Designing Human Settlements in Transition Countries”, Volume II.
Program evaluation
The program was well received by participants, they perceived their knowledge and skills
increasing (4.24) and that the program met all of its stated objectives (4.31). Among the key
lessons learned, they mentioned the following:
• New usage of already knew exercises, as well as new exercises
• New training approach to training performance and new topics
• Working in teams with different people and how to fit every one strength in the process
• Better understanding of the topics: the structure of power sources and how to use power,
mediation, structure of conflict causes;
Participatory Planning TOT
Date and venue: November 1-10, 2004, Ohrid, Macedonia
TOT Objectives
• Improve participants’ understanding, knowledge and skills on the facilitator role in the
participatory planning process
• Improve participants’ knowledge and skills in the initiation, design and facilitation of
participatory planning processes, using UN HABITAT training manual, Building Bridges Between
Citizens and Local Governments through Participatory Planning
Training Manuals
Participants received the Building Bridges manuals, in English and the Serbian version of the
manuals translated under the Regional Program Small Grants, as well as the brochure What Is
Facilitation, in English, as in-kind contribution of FPDL. A “Facilitator’ Tool Kit”, was prepared by
52
FPDL to explain the key concepts for each steps, examples and the tools used by the facilitator in
each step.
Program description
The program had the following structure:
1st component: two days training conducted by senior trainers on facilitator roles, facilitation
techniques and participatory planning process steps, which included a simulation of the strategic
planning process for ALDA Development
2nd component: when participants working in teams facilitated working sessions of a
participatory planning process, based on a case study, which gave the general frame of the
existing situation. Each session of the participatory planning process was followed by feedback
sessions in order to clarify the concepts and to improve participants’ facilitation skills
3rd component, conducted by the senior trainers, when participants exchanged the lessons
learned and discussed about future actions to apply the new knowledge and skills working for
their community
Program Evaluation
The majority appreciated as very useful the lessons learned, but not all participants were able so
easily to get out from the trainer shoes (learned in previous TOT) and get into the shoes of a
facilitator.
53
PARTICIPATORY PLANNING TOT FOR CONTACT CENTER, MOLDOVA
Date and venue: Chisinau, July, 17-24, 2004
The program was organized through a Partnership Agreement with Contact Center from Republic
of Moldova.
TOT Objectives
o To develop participants (Contact Center facilitators) knowledge and skills in training design for
local governments and NGOs representatives.
o
To design and conduct interactive and participatory training sessions in strategic planning for
a local planning team (LG and NGOs representatives of Visoca village)
o To elaborate action plans for future planning the use of the acquired knowledge and skills in
the local participatory strategic planning processes.
FPDL trainers Simona Pascariu and Daniela Plugaru designed and conducted the TOT. Contact
Center – Aliona Niculita, Executive Director was the main organizer.
Participants
9 trainers / facilitators from 5 Contact Centers (Chisinau, Cahul, Soroca, Tighina, Balti)
participated in the TOT.
Program description
The program prepared the Contact Centers trainers / facilitators in adult learning processes and
in designing and delivering a 2-day interactive and participatory strategic planning sessions for
Visoca village planning team (LG and NGOs representatives). As a result of the strategic planning
sessions Visoca village developed a Draft Strategy for the next 4 years.
54
BUILDING BRIDGES BETWEEN LOCAL AUTHORITIES & COMMUNITIES –
SERIES OF TRAININGS FOR OFFICIALS FROM REPUBLIC OF MOLDOVA
Date and venue: September 22-30, 2004, (1st series) and November 30 - December 9, 2004,
(2nd series), Hotel Margaritar, Poiana Tapului, Prahova, County, Romania
Project proposal was initiated by FPDL for the elected officials and Local Government
representatives from Republic of Moldova, having as goal to support the participatory planning
and change management process in local communities from Republic of Moldova.
Romanian Government, Department “Romanii de Pretutindeni” and Contact Center, Republic of
Moldova, funded the program
Two series of training for 9 days each were organized in Romania, in partnership with Contact
Center from Republic of Moldova for 25 participants in each of the two series, (councilors,
mayors, and technical staff from rural communities from Republic of Moldova.
Participants
50 participants were involved in the two series of training (25 participants in each) and
participated in a study tour and working meeting with Brasov City Hall officials.
Trainers and Organizers:
Daniela Plugaru and Doru Bularda designed and conducted the training. The program was
organized by FPDL, Carmen Marasescu, in partnership with Contact Center, Aliona Niculita
Executive Director.
Program description
The training program was organized in two modules, each module with specific objectives:
• 1st module – Managing Conflicts and Differences with the topics: communication, teamwork,
efficient meetings, group decision making, understanding conflict- causes, dynamics, stages, as
well as improving knowledge and skill on conflict management strategies, negotiation and basic
issues on mediation.
• 2nd Module: Participatory Planning: understanding the logic and steps of the process, with
accent on strategic planning (visioning, setting goals and objectives, elaborating strategies and
planning the actions, monitoring, evaluating).
Training Materials:
Participants have received a Participant Workbook for each module (Participant Workbook for
Conflict Management and Participant Workbook for Participatory Planning) elaborated by the
trainers Daniela Plugaru and Doru Bularda
FPDL provided as in-kind contribution for each participant the series of Building Bridges manuals
translated into Romanian
Program evaluation:
The program evaluation demonstrates the success of the program, the quality of the training
process and the usefulness of the topic. On the scale from 1 to 5, participants perceived as one of
the main strengths of the program the organization and the working environment (5,00), the
logic of the process and content (4,96), the usefulness of the manuals and handouts (4,96), the
achievements of its stated objectives (4.92), the usefulness of the acquired knowledge and skills
(4,92), the exchange of experience (4,87). The participants highly appreciated the trainers work,
the trainers received 5,00 and the overall level of satisfaction was rated with 5,00.
55
LOCAL ECONOMIC DEVELOPMENT, OECD, TREENTO ITALY
The training was organized and funded by OECD- Organization for Economic Co-operation and
Development – under LEED program of Trento Center for Local Development - Local Economic
and Employment Development. FPDL was invited to conduct some modules.
Date and venue:
November 21-24, Trento, Italy
Trainers:
Ana Vasilache, from FPDL and other 3 experts from Ireland, France and UK
Participants:
30 participants, Central and Local government officials from Central and Eastern Europe, involved
in Local Economic development processes
Exchange experience on implementing local economic development strategies
Program description:
Ana Vasilache conducted two sessions on:
• Identifying stakeholders in multi-level governance systems
• Financial Planning for Local Economic Development
Horezu case was presented during these sessions and raised participants’ interest.
CITIZEN PARTICIPATION PROGRAM IN MOLDOVA, USAID
FPDL is working as partner with Democratic Change -PDC /USA and International Research and
Exchanges Board - IREX in the USAID Program in Moldova “Citizen Participation Program in
Moldova” which started in 2004.
The 2004 activity, was focused to organize and conduct the need assessment over all regions of
Moldova, in order to identify the main problems to be addressed through technical assistance and
training in the next stage of the program.
Date and venue:
November 26 -December 20, 2004, Republic of Moldova
Consultants:
A team of 4 FPDL consultants was involved in the need assessment component: Simona Pascariu,
Aliona Niculita, Anne Gasser, and Kristina Creosteanu
Organizers:
IREX, Moldova and PDC, USA
Program Description:
The four consultants worked in 4 regions and visited around 300 communities in order to
conduct the needs assessment.
•
One-day workshop was organized with all experts (FPDL, IREX, and local Consultants) in
order to form the teams (FPDL consultants have worked in teams with IREX team and local
Consultants, to clarify the work plan and the main goals of the Need Assessment, as well as the
format of the reports, to obtain relevant and consistent results.
•
1 day planning was necessary to discuss the intermediary results and decide on how to solve
the problems and challenges.
•
2 days follow-up was organized in Chisinau to integrate all the results. Each team report
included structured information collected based on the questionnaires, as well as the
recommendations for the next step (the need for technical assistance, training and /or grants)
314 communities were visited and around 3600 citizens, CBOs and NGOs representatives, as well
as elected officials and private firms from each communities where involved in the needs
assessment process.
56
CONSULTANCY FOR TRAINING AND HUMAN RESOURCE DEVELOPMENT
IN EASTERN SERBIA
Ana Vasilache, was involved as short term consultant for Training and Human Resource
Development of LGID, under Eastern Serbia Municipal Support Program, funded by European
Agency for Reconstruction, and coordinated by GTZ and LGID Ltd.
The activity was delivered and organized through 3 Missions, as follows:
1st Mission, May 24-28, 2004, Zajecar, Serbia
• Discuss and clarify together with the Team Leader of the Project, GTZ representative, the
TOR, the objectives and the work plan
• Collect information on the project history, progress and actual results
• Contact 3 from the 15 cities to test and develop the TNA methodology that would complete
the diagnosis report
2nd Mission, June 14-29, 2004, Zajecar and Belgrad
• Visit key organizations
• Interviews with key stakeholder
3rd Mission, July 9-30, 2004, Zajecar, and Belgrad
Develop a concept for the 15 Eastern Serbian Local Government managerial capacity building
and a long-term strategy for the Standing Conference of Towns and Municipalities – Training
Unit.
Prepare and Design and a marketing workshop, as a meeting point between demand and
supply sides, attended by the best Serbian Training organizations and municipalities
representatives.
Develop a database with Serbian Training organizations was developed and provided to SCTM
57
2004 NATIONAL PROGRAMS
•
•
•
•
•
•
•
•
•
•
UNDP Center for Change and Conflict Management- 2nd Year of Activity
Professionalism and Efficiency in Students Organizations- Organizational
Development for ANSSA
Capacity Building Program for Youth Serving NGOs in Romania
Support to the National Strategy to Improve Roma Conditions in Romania
Improving Romanian NGOs Capacity - Technical Assistance for NGOs,
GRASP, USAID Program
World Bank Rural Education Program
National Training Programs as follow up of the TOTs “Strengthening Local
Democracy in the Stability Pact Region”
Improving Local Government Integrity- Training And Technical Assistance
Partnership Programs with AIDROM
Social Support Center For Roma Communities, UNDP Romania
58
UNDP CENTER FOR CHANGE AND CONFLICT MANAGEMENT
2nd YEAR OF ACTIVITY
Project period: October 2003-October 2004
(Here after are highlighted only the activities performed in 2004)
The project “Building the Capacity for Conflict Analysis and Resolution in Romania” Year 2
continued to pursue the main goal of Year 1:
“To contribute to the establishment of a culture of constructive conflict resolution and
collaborative problem solving in Romania, by increasing the capacity of Romanian government
and civil society to analyze, prevent and manage conflicts in the social sector”
Specifically the Change & Conflict Management Center promoted conflict prevention in Romania
through building the capacity for participatory policy-making and cooperative problem solving
approaches and other alternative methods for resolution of public disputes.
FPDL Strategy for the second year built on Year 1 successes and continued the effort of building
the capacity for conflict analysis and resolution. Year 2 activities demonstrated, to public and civil
society opinion leaders, the effectiveness, efficiency and benefits of using alternative dispute
resolution methods and third party facilitators.
Main Clients
In order to continue to demonstrate the value of collaborative problem-solving, participatory
planning processes as well as to continue to build FPDL Team capacity and experience in the
design and facilitation of these processes, in Year 2 we have identified the following main clients:
• National Council for Fight Against Discrimination (Consiliul National pentru Combaterea
Discriminarii – CNCD)
• Office for Roma Problems, Department for Inter-ethnic Relations, Government General
Secretariat
At the beginning of the year, as a follow-up of the meeting held in 2003, we decided to adopt the
following strategy:
o
For CNCD: we have agreed together with CNCD representatives that CNCD officials need
more training than consulting for participatory problem solving processes. Their needs were to
improve knowledge and skills in the fields of conflict management and communication,
negotiation and mediation. We decided to provide to CNCD Board members 3 training modules
that were held to February, April and June 2004
o
For Office for Roma Problems: we agreed together with the Secretary of State at the Office
for Roma Problems, Department for Inter-ethnic Relations, Government General Secretariat to
provide one training modules on negotiation and facilitate one participatory problem solving
event, having as target clients Roma elected representatives and civil servants working at local
level and Roma NGO members
Based on this agreement, in Year 2 of activity, we conducted one participatory problemsolving event, and five training events instead of three, addressing the expressed needs of
high-level officials from the two central government institutions, working in the areas of interethnic relations and anti-discrimination
59
Participatory, Problem-Solving Processes
Date and venue: 7-8 September 2004, Vidra – Sintesti
At the beginning of September 2004 the newly elected mayor (June 2004) of Vidra commune did
not agree to contribute from the local budget in projects developed by the Roma community
organizations. Contribution from local government budget was a pre-condition for projects to be
sent for the EU Grant Fund program consideration. The mayor motivated his decision with:
“there are enough wealthy Roma people in this village”.
Some local councilors and a strong Roma NGO (whom representatives were trained by FPDL in
other training programs) persuaded the mayor to take part in a two day meeting, focused on
problem solving and negotiation skills, where actually the new knowledge and skills were applied
to facilitate the negotiation process between Roma community representatives and Local
Government representatives, in order to develop a common project to apply to this Grant Fund.
Participants
6 representatives of Vidra local government (mayor, councilors, civil servants), 1 representative
of the Ilfov county council, 4 representatives of Roma community (informal leaders) attended the
two-day event. Another 30 Roma community representatives were involved in the community
consultation process.
Objectives
• To build knowledge and skills in participatory approaches and principled negotiation concepts /
instruments.
• To build a partnership between Vidra local government and Roma community representatives
from Sintesti, to work together on common projects.
Facilitators
Simona Pascariu, FPDL facilitator/trainer having as co-facilitator Viliam Oaie, Ilfov county council
Roma Office, designed and conducted the participatory process
Training Materials
The brochure “What is Negotiation” developed under the present project and the manual on
“Building Bridges between local government and citizens to work more effectively together
through Participatory Planning” developed by UN HABITAT/FPDL/LGI, have been provided to
participants
Evaluation
The results of the two-day program could be synthesized as follows:
•
Both parties agreed on the necessity to jointly participate in the effort to improve Roma
community life conditions in Sintesti village;
•
For the first time both parties accepted to work together focusing on a clear common goal:
develop projects to apply to the Grant Fund
•
Both parties appreciated the participatory planning and the principled negotiation processes,
as the best approach to overcome problems and conflicts
•
There were identified two issues for which projects has to be developed: (a) healthcare
services and improving access to these services, (b) generation of income activities, based
on Roma community traditional skills and crafts
However, no agreement was signed despite promises from the mayor who delayed this until the
detailed project proposal was developed. In present, the initiative group of the Sintesti Roma
community prepared two projects: (1) a joint project proposal with a Roma community from
Oltenita County and (2) a joint project with Vidra Sintesti Town Hall. The initiative group
elaborated also an Action Plan for a 6-month period and decided to debate it in the community in
order to obtain its agreement before discussing it with Vidra Town Hall.
In 2004 we designed and facilitated participatory problem solving & strategic planning processes
in other FPDL projects, such as:
• Participatory Strategic Planning for Local Economic Development program held in Horezu
Romania (February – August 2004),
• Building the organizational capacity of Youth NGOs (October 2003 – July 2004),
• Building the organizational capacity of the Association of Students in Administrative Sciences
(January – October 2004).
60
Training in basic skills: Communication, Negotiation, Mediation
In order to continue to improve Romanian government and civil society representatives’
knowledge and skills in communication, negotiation, mediation we designed and conducted for
the two main clients (CNCD and Office for Roma problems) 2 to 3-day training programs, clientcentered and demand driven, as follows:
Training in Conflict and Communication
Date and venue: February 11-13, 2004, Crowne Plaza
Participants:
14 participants - 11 officials, members of CNCD Board and 3 officials, working for the Department
for Inter-ethnic relations, Romanian Government General Secretariat
Training objectives
• To deepen participants understanding on the concept of conflict and conflict management
tools
• To improve participants knowledge and skills in inter-personal communication, as a tool to
solve conflicts and as a base for building negotiation and mediation skills
Training Materials
Participants received the brochures “What is Conflict” and “What is Interpersonal Communication”
developed by Ana Vasilache and Nicole Rata, under this project frame.
Trainers
Ana Vasilache and Nicole Rata, FPDL
Training Evaluation
Participants evaluated the training program by completing Evaluation Forms at the program end.
They expressed their satisfaction (from 1 to 5) with the overall training program – with 4.92, with
the trainers – with 4.92. They considered that the training improved their knowledge and skills –
with 4.42 and that knowledge and skills are applicable in their jobs – with 4.25. They appreciated
the interactive, participatory process and the way the program was structured. They expressed
their interest in attending the other modules FPDL will provide them in the frame of this project.
Training in Negotiation Skills
Date and venue: April 13-15, 2004, Bucharest, Institute for Education Sciences
Participants:
14 participants - 11 officials, members of CNCD Board and 4 researchers from the Institute for
Education Sciences
Training objectives
•
To improve participants knowledge in negotiation styles and the influence of these styles on
the negotiation outcomes
•
To deepen participants’ understanding on the differences between principled and positional
negotiation
•
To improve participants knowledge and skills in using successfully the principled negotiation
to solve their specific disputes and conflicts
61
Training Materials
Participants received the brochure “What is Negotiation?” developed by Nicole Rata and Ana
Vasilache, FPDL, in the frame of this project as well as handouts developed for this training
program (exercises, case studies, role-play situations, etc.) adapted from the real situations
encountered in the CNCD field of work.
Trainers
Simona Pascariu and Olivia Baciu, FPDL
Training Evaluation
The synthesis of evaluation questionnaires shows participants’ high appreciation of this training
program, regarding the structure and the design (4.9), the training materials (5.0) as well as the
trainers’ performances (5.0). Participants practically did not mention any weaknesses, excepting
that the training was considered too short, and that the location is better to be outside Bucharest
(residential training) enabling participants forget about the daily professional duties and have
supplementary discussions on the training subjects.
The Negotiation skills training program was considered a good opportunity for team building, by
“evaluating and negotiating their own relations” in a friendly atmosphere.
As a follow-up of this training, CNCD hired three more Roma experts. Participants understood the
necessity of acting as principled negotiators, despite the positional based approach of most
clients and the very competitive environment.
Training in Mediation
Date and venue: 23-25 June, 2004, Bucharest, Institute for Education Sciences
Participants: Same 14 participants as in the previous Negotiation Skills Training, 11 officials,
members of CNCD Board and 4 researchers from the Institute for Education Sciences
Training objectives
To improve participants’ knowledge and skills regarding:
•
The alternative strategies in solving disputes (recapitulation)
•
The Mediation process and skills
•
The use of mediation skills in the professional activity
The Training Materials
FPDL trainers developed Training materials and handouts (exercises, case studies, role-play
situations, etc.) adapted to the real situations encountered in CNCD field of work.
Trainers
Simona Pascariu and Olivia Baciu, FPDL
Training Evaluation
The Synthesis of evaluation questionnaires indicates a high appreciation given by participants to
this training program concerning the structure and the design (4.8), the training materials (4.9)
as well as the trainers’ work (4.9).
Participants expressed the opinion that the Mediation is the most difficult process, but at the
same time it is really rewarding when is successful. They understood the crucial importance, for
the mediation process success, that mediators are accepted as impartial third parties. Before this
training most participants thought that they are doing (proper) mediation but in fact they find out
that they only applied some tools.
Most participants were interested in mediating in teams and wanted to know more about
mediators’ professional standards. All participants regretted the end of the series of training
programs for CNCD, but were satisfied that they benefited from participating in all of the three
training programs: Conflict management and communication, principled negotiation and
mediation skills.
They expressed their interest to build partnerships in future projects, to exchange information
and experience and to participate in other FPDL programs.
Training in Negotiation and Problem Solving
Date and venue: 11-12 September 2004, in Bucharest, Bucharest, Tourist Hotel
In 2003, FPDL facilitated a Participatory Planning process having as main client the Office for
Roma Problems. Roma and non-Roma key experts, officials and civil society representatives,
62
worked together and identified the obstacles encountered in the implementation of the National
Strategy for improvement of the Roma minority situation in Romania, after one year of its
launching. The results of this planning effort was a 6-month Action Plan, which helped Romanian
Government in taking measures to speed-up the strategy implementation. This training program
was a continuation of this collaboration, based on the identified training needs.
Participants:
12 Roma minority representatives, from which 8 elected officials members of Local and County
Councils, (Mayors, Vice-mayors and councillors) and 4 experts working for Local Governments,
Prefectures or Roma minority political party.
Training objectives
The Negotiation Skills Training program objectives were to improve the participants’ knowledge
and skills regarding:
•
The personal styles in negotiation and their influence on the negotiation results
•
The differences between principled negotiation and positional negotiation
•
The use of principled negotiation steps in the every day work in local governments
Trainers: Simona Pascariu and Olivia Baciu, FPDL
Training Materials
The Training Materials provided to participants were:
•
The brochure “What is Negotiation” developed in the frame of this project by Nicole Rata
•
The “Councilor in the Role of Negotiator”, from the series of UN HABITAT Training Manuals for
local elected officials.
Other materials and handouts were developed by FPDL for this training program (exercises, case
studies, role-play situations, etc.) adapted to the real life situations encountered by participants.
Training Evaluation
Synthesis of evaluation questionnaires shows participants satisfaction and appreciation of the
training design (4.9), training materials (4.9) as well as the trainers’ skills (5.0). Participants
stressed the importance to bring together in other joint trainings events Romanian / majority
representatives with Roma minority representatives, in order to increase common understanding
of problems and elaborate strategies and action plans that take into account both parties
interests.
Conflict and Communication: Training Modules at University of architecture and Urban
Planning-Master Degree
Date and venue:
October 28-29, 2004, November 17-18, 2004, University of Architecture &
Urban Planning Bucharest
Organizers:
Institute of Architecture, Post graduate School of Urban Planning, arch. Florin Machedon and Liviu
Ianasi, in partnership with FPDL, (Nicole Rata)
Participants:
22 architects, urban planners, economists, philologists, working in public and private institutions,
1st year students at Master in Urban Management and Romanian-French Master in Integrated
Urban Planning
Trainers: Nicole Rata and Ana Vasilache
Training objectives:
The training module had the following objectives:
• To increase participants understanding about the concept of conflict and alternative strategies
for managing constructively conflicts in urban planning activities
• To develop participants knowledge and skills in communication in order to identify the risks of
misunderstanding and differences and overcome these obstacles
• The training module had as objective to develop participants’ knowledge and skills in
delivering powerful public speeches
Training Materials:
FPDL provided as in-kind contribution the series of brochures on “What is Conflict” and “What is
Communication”
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Education and Outreach Campaign
In order to continue the effort of educating the potential clients and the general public about the
uses and advantages of alternative dispute resolution mechanisms, FPDL performed the following
activities:
Continued to develop printing materials
The series of materials is focused to build common understanding on basic concepts and skills
necessary for using successfully alternative dispute resolution methods.
4 new brochures were developed in 2004, added to the 1st one “What is Conflict”:
o What is Interpersonal Communication
o What is Negotiation
o What is Ethnic Conflict
o What is Facilitation
The series was elaborated based on the principle of “30 minutes learning” with the intent to
emphasize the clarity and simplicity of concepts description.
Gain project visibility through media campaign and marketing events
FPDL Trainers and project managers had access to TV 2 as well as to Local Radio talk shows
trying to disseminate project objectives and results, after two years of effort.
The series of five brochures was launched through a public event attracting newspapers and TV
attention.
Ana Vasilache and Olivia Baciu, representing FPDL, participated also October 19, 2004 in Radio
MIX – a Bucharest local radio - “Civil Romania” talk show, presenting project objectives and
results.
Change & Conflict Management Center Steering Committee Meetings
In 2004, one Steering Committee Meting was organized in October 15, 2004, as a final event
organized as a marketing event when the Romanian and English language brochures were
launched. The event was organized in the prestigious bookstore “Carturesti” opened in an old,
centrally located, Bucharest villa, which is used by writers and artists’ to launch high quality
books.
An art performance, designed and conducted by the National Art University students and their
professors, symbolized through creative dance and costumes the importance of dealing with
conflicts in a constructive way. The discussions that followed focused on different aspects of
public conflicts in Romania as well as on the importance of increasing knowledge and skills to
prevent violence and manage them in a constructive way. Gabriel Giurgiu, Romanian TV
journalist, moderated the discussions.
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PROFESSIONALISM AND EFFICIENCY IN STUDENTS ORGANIZATIONS:
CAPACITY BUILDING OF NATIONAL ASSOCIATION OF STUDENTS IN
PUBLIC ADMINISTRATION (ANSSA)
Project period: January 1- October 30, 2004
Source of funding: PHARE program, Civil Society Component, initiated and managed by FPDL in
partnership with ANSSA
Program Objectives:
The project had the following main objectives:
- To build the capacity of 15 local offices of the National Association of Students in Public
Administration (ANSSA) in Romania by improving their management capacity and
facilitate the development of ANSSA strategy for programs and projects
- To improve the impact and consolidate ANSSA’ relations with potential partners, mainly
central and local governments at both national and local levels.
- To formulate a strategy for ANSSA organizational development through a participatory
process, involving local offices and ANSSA members
- To field test FPDL NGO Management training manuals
Program activities:
Main activities implemented were the following:
A need assessment of ANSSA through a survey of membership
The questionnaires was distributed to all local offices and directly, to over 160 members from all
the cities were ANSSA has members.
The 179 questionnaires provided the needed information on the following:
o The way ANSSA member perceived their organization: strengths and weaknesses and
opportunities for ANSSA future development
o Members expectations regarding ANSSA activities and services and evaluation of the
degree in which these expectation are fulfilled
o Key filed of training in order to improve the organization and its members
The questionnaire provided data also on the respondents’ profile, and differences among different
roles and positions in the organization.
The conclusions of the assessment were presented in the Report, which was presented to ANSSA
members in different stages of this program or during ANSSA meetings.
Nicole Rata and Ancuta Vamesu coordinated the assessment activity.
Innovation and Development-Training modules for Local Coordinators and their teams
Date and venue: May 5-13, 2004, Sinaia, Hotel Sinaia
8-day training program was organized for 44 students from10 of the local offices of ANSSA in
Bucuresti, Bacau, Iasi, Tirgoviste, Ploiesti, Constanta, Sibiu, Cluj, Oradea, Pitesti and National
ANSSA
The training was focused, based on the assessment results, on the following:
65
-
-
To build personal skills: communication, conflict management, team-work and decisionmaking, as well as influence attitudes, motivation and self confidence of ANSSA members
To build organizational skills: introduction in management, organizing and organizational
structures, human resources management (writing job descriptions and recruitment ads),
external communications (message and target); project management;
To develop the draft of ANSSA strategic plan for 2004-2007, the skeletons for future
projects in key areas for the strategy, as well as action plans for local offices.
In order to increase training impact and to facilitate everybody involvement, plenary sessions
alternated with working in two parallel workshops.
4 FPDL trainers were involved in conducting this program: Nicole Rata, Ancuta Vamesu, Doru
Bularda, Daniela Plugaru
All participants received the series of training manuals on NGO management, translated and
adapted into Romania by FPDL experts, as well as the brochures on Conflict and Communication.
Training of Trainers (1st component)
Date and venue: June 29, July 4, 2004, Sinaia, Hotel Sinaia
The aim of this TOT was to build a core Team of ANSSA Trainers, able to provide training
programs for ANSSA member in each Regional Chapter in order to contribute to the personal
development of its members - the future civil servants – as well to the organizational
development of ANSSA.
17 ANSSA members, students in Public Administration and Political Sciences from 10 Universities
Centers (Bucharest, Ploiesti, Targoviste, Pitesti, Cluj, Bacau, Iasi, Sibiu, Oradea and Constanta),
participants in the previous series of training, were selected based on their application forms
expressing their commitment and plans for future.
22 ANSSA members participated in the Pilot Workshop, conducted by ANSSA team of trainers.
The program structure included the following components:

1st component, focused on building knowledge and skills on key concepts and principles
related to the trainers role, the training design and trainer’s tools, was conducted by the senior
trainers

2nd component, the Pilot Workshop, when participants, working in teams, prepared and
conducted training sessions for their colleagues, on the following topics: communication,
Facilitation, Negotiation, Using Power

3rd component, when participants developed Action Plans for preparing the series of
workshops for their colleagues, planned to be held in October.
The program was intensive but very successful. The participants highly appreciated the training:
4.88 for the trainers performances and the perception that their knowledge and skills were
improved
4.81 for the overall satisfaction regarding the program
4.75 for the training materials (they received the series of Elected Leadership, a Trainer Tool kit
prepared by FPDL and the Brochure on “What is negotiation” developed by FPDL under UNDP
Program “Center for Conflict Management”
Nicole Rata and Ancuta Vamesu designed and conducted the program
66
Training of Trainers and Pilot Workshops (2nd component)
Date and venue: October 7-10, 2004, Busteni, Hotel Silva
The program was focused on two main objectives: to support the ANSSA trainers’ further
development and to increase ANSSA members’ self-confidence in their skills as future leaders and
active member of ANSSA.
15 ANSSA trainers involved in the 1st component, prepared and conducted 5 training sessions for
60 ANSSA members from 9 Universities Centers (Bucharest, Ploiesti, Targoviste, Pitesti, Cluj,
Bacau, Iasi, Sibiu, Suceava and Galati). The 3 Pilot workshops were organized and conducted by
3 teams of 5 ANSSA trainers with technical support of 3 FPDL senior trainers: Ancuta Vamesu,
Nicole Rata and Doru Bularda.
The Pilot workshop objective was to improve participants’ knowledge and skills in communication,
decision-making, facilitation of group work and negotiation. One day coaching and technical
assistance for ANSSA trainers were followed by 3 parallel workshops, on Introduction in
leadership with 20 participants in each.
At the end of each day, FPDL trainers conducted feedback sessions to help ANSSA trainers to
improve their performances. Plenary sessions were organized and conducted by FPDL trainers, to
facilitate networking and experience exchange among ANSSA members.
FPDL provided to all
participants, excerpts from elected leadership series, (decision making) as well as the brochures
on Communication, Negotiation, Facilitation developed under UNDP program “Center for Change
and Conflict Management”
All participants from all three workshops received very well the program (overall satisfaction
regarding the training program: 4.89, 4.76, 4.50). The synthesis of evaluations of each workshop
illustrated participants satisfaction related to the innovative approach, (interactive, participatory,
well structured, dynamic), the trainers’ qualities (creativity, professionalism, hard work) and the
usefulness of the content, as well as the qualities of the training materials.
Strategic Planning Session for ANSSA
Date and venue: October 10-12, 2004, Busteni, Hotel Silva
2 day strategic planning session was organized to generate a “shared” vision and gain consensus
around main strategic objectives and actions – the draft strategic plan produced by 44 ANSSA
members, involved in strategic planning workshop conducted in the framework of the May
training course. Through this strategic session, 35 ANSSA members, the Associations governing
bodies (Executive committee, branch coordinators) and the 15 trainers had the opportunity to
revise and develop the ANSSA strategic Plan for 2007.
The process followed the following steps:
• Review ANSSA strategy for organizational development (draft developed under the same
project, in May 2004)
• Build consensus on strategic objectives and priority activities
• Clarifying roles and responsibilities for the key activities under each strategic objectives
• Exchange experience and information regarding the on-going activities
Even if the meeting had moments of tension, due to the fact that was the first time when
sensitive issues were discussed, the meeting was productive and very successful. As the result of
the group work a set of priority programs, projects and services were developed. The final
strategy was presented in General Assembly of ANSSA and local offices started the
implementation of program and ideas.
Nicole Rata and Ancuta Vamesu conducted the plenary sessions. Doru Bularda and Daniela
Plugaru facilitated groups’ work.
ANSSA Conference: The Access of Graduates to jobs in the public administration
Date and venue: October 22, Hotel Continental, Bucharest
The event was organized by FPDL (Ancuta Vamesu, Nicole Rata) in partnership with ANSSA
(Olivia Buzoianu, Mihai Ailenii, Serban Anghe and Cristian Biteal)
The meeting, planned as 1 day top-level conference had as objective to initiate a public debate
regarding the access of graduate students in public administration structures, focusing on:
67
•
The adequacy of the universities curricula for the labor market of the public sector
•
Procedures and practices for recruitment and development of the labor force working in
public administration institutions
80 participants attended the conference as follows:
Representatives of employers in the public administration, of regulating agencies, and public
administration reform programs: Ministry of Administration and Interior, National Agency of
Public Servants, UCRAP (Central Unit for Public Administration Reform), associations of local
and regional governments, public service trade unions
Representatives of universities, faculties and colleges of public administration in Romania, of
Ministry of Education and Research, National Council of Academic Evaluation and
Accreditation, of the Association of Schools and Institutes of Public Administration in
Romania (ASIAP);
Representatives of students in public administration in faculties and colleges from the 20
university centers around the country offering public administration programs at
undergraduate and/or graduate levels, members of the National Association of Students in
Administrative Sciences ANSSA; NGOs.
In order to provide credible arguments, a preliminary research was conducted by ANSSA
members under the guidance of FPDL experts, based on the analysis of the 1718 jobs positions
announced during the previous 3 months as vacancies in public institutions from central and
local level. The results of the research were presented during the conference in order to initiate
the debate: over 10 000 students each year try to find jobs in public institutions, while the
statistics from the previous year showed that only 407 were hired as civil servants. Participants
worked in groups to develop possible actions, which should be initiated by various stakeholders
in order to solve the present issues.
Conference conclusions were published and distributed to all those concerned.
The event contributed to increase the visibility of ANSSA as possible partner of those interested
in public administration reform, as well as to consolidate the relationship with various
universities from all over the countries. A media campaign was initiated with the support of
FPDL, the event being reflected in 5 national newspapers and magazines. Jonathan Sheele, the
Chief of EU Delegation in Romania participated in the event, and showed interest for that
initiative and the reform of public administration.
Nicole Rata and Ana Vasilache facilitated the group work and discussions.
68
CAPACITY BUILDING PROGRAM FOR YOUTH SERVING NGO IN ROMANIA
Program frame:
The program is financed by USAID, and coordinated at regional level by Balkan Children and
Youth Foundation/ Macedonia and International Youth Foundation/ USA.
Under the coordination of BCYF from Macedonia, the program is implemented with the support of
the national capacity building providers from Romania, Macedonia, Bulgaria, Serbia &
Montenegro, Croatia, Albania and Bosnia – Herzegovina.
FPDL was selected to implement the National Program in Romania.
Program Objective
The program has as aim to enhance the service-delivery capacity and sustainability of youth
NGOs in Romania
Project period
The program has 2 years, as follows:
Year 1: November 2003 – October 2004
Year 2: September 2004 – April 2005
Year 1: November 2003 – October 2004
Selecting Organizations
12 youth NGOs from all over the country (Alba-Iulia, Bucharest, Iasi, Buzau, Musetesti,
Timisoara, Oradea, Suceava, Vaslui, Cluj-Napoca) were selected for the 1st year to participate in
this program.
The selection process have balanced the profile of the NGOs as well as the geographical
distribution, as follows:
5 student organizations: Students’ League from the University “1st December 1918”- Alba –
Iulia; Law Students European Association, Romania – Bucharest; Board of European
Students of Technology /Local Group BEST –Iasi; Organization of the Students from
Engineering Faculty, OSAFIE – Suceava; Center for Career Development – Timisoara
Education, culture, mobility, voluntarism, leadership (4): EURO<26 Association /
European Youth Card – Bucharest; Leaders Romania – Bucharest; Youth Foundation –
Buzau; Foundation Life Youth – Oradea;
International cooperation and local development (2): Youngsters Without Borders –
Musetesti; PROTIN / Association for the Support, Promotion and International Cooperation
of the Youth – PROTIN
Social Integration and Antidiscrimination Policies (1): Center for Social Integration and
Antidiscrimination Policies - Vaslui
Geographical Coverage: from the 12 NGOs, 11 are coming from medium and small towns and 1
from a rural town, covering geographically the entire Romania.
69
Program activities
In order to reach its objective, FPDL designed a consultancy process for organizational
development, which combined the expertise of FPDL consultants with the effort, knowledge and
high involvement of the local planning teams, formed in each selected organization.
The following activities took place:
Launching Meeting
Date and venue: January 30-31, 2004, Silva Hotel, Busteni
Meeting objectives:
This meeting had the following objectives:
•
To present the program objectives and the proposed process
•
To clarify the task and responsibilities of those involved in the project (trainees and
consultants) as well as to agree on the work plan and schedule of the activities
Organizers: Olivia Baciu, Ana Vasilache, Nicole Rata, Carmen Marasescu
Facilitators and consultants
Nicole Rata and Olivia Baciu designed and conducted the meeting..
Participants
23 participants, the representatives of 15 Youth NGOs selected for this program as well as the 7
FPDL consultants assigned to provide consulting and TA, participated in this meeting: Daniela
Plugaru, Doru Bularda, Ancuta Vamesu, Ionut Georgescu, and Dorlin Muresan.. BCYF Program
manager participated as observer.
Meeting description
Half day meeting was devoted to participants and consultants presentation, and to clarify the role
of FPDL experts as process consultants. Next day were discussed the tasks and responsibilities as
well as the work plan schedule.
Organizational Assessment (using McKinsey self-assessment tool)
Data and venues: February –March, 2004, Alba-Iulia, Bucharest, Iasi, Buzau, Musetesti,
Timisoara, Oradea, Suceava, Vaslui, Cluj-Napoca
Objective: to assess the development stage of the organizations and to elaborate the
organizational diagnosis reports, as the basis for the consultancy process
Description: gathering the relevant information on the organization, through visits on site and
through analyzing the self-assessment organizational tool McKinsey, completed by the planning
teams formed in each organization. 3 organization from the 18 selected were excluded from the
process, not being able to fulfill the initial agreement with FPDL as consulting organization.
Number of days: 15 days on-site visits in organizations
Number of persons involved: 12 planning teams, 78 persons (representing boards,
executive
level, management teams and employees and/or volunteers)
Consultants: Olivia Baciu, Nicoleta Rata, Ancuta Vamesu, Daniela Plugaru, Doru Bularda, Dorlin
Muresan and Ion Georgescu
Strategic Planning Workshops
Data and venue: May 28- June 1, 2004, and July 23-25, Hotel Silva Busteni;
Learning Objectives:
As a result of this workshop:
70
Participants improved knowledge and skills on strategic planning;
Participants improved knowledge and skills in quality performance measurement
Participants, within their own planning teams, elaborated the draft of a strategic plan for
organizational development;
Participants elaborated actions plans in order to put in practice their strategies for
organizational development
Description:
Two series of workshops were organized back to back. Participants were actively involved in the
training in problem identification, objectives elaboration, strategies development, force field
analysis and action plans elaboration. During the workshop, participants developed strategic
planning roads for each organization: mission, vision (up to January 2007), objectives,
strategies, actions. Participants developed short-term action plans for each organization, mapping
the concrete areas for technical assistance intervention.
Participants
36 members of the Planning Teams representing the 12 NGOs.
Number of days: 6 days
Technical Assistance and Capacity Building trainings on-site
A total of 48 days were provided through in-house assistance, involving a total of 65 participants,
members of the Planning Teams from the youth organizations.
Data, venue and consultants:
July 2oo4, Alba Iulia, Oradea, Iasi, and Musetesti, Doru Bulrda, Daniela Plugaru, Ancuta
Vamesu and Ion Georgescu
August 2004, Alba Iulia, Cluj Napoca, Vaslui, Suceava Doru Bulrda, Daniela Plugaru, Olivia
Baciu
September 2004, Buzau, Bucharest, and Timisoara, Olivia Baciu and Dorlin Muresan
TA Objectives:
To discuss and up-date the proposed action plans developed during the Strategic Planning
Workshops, held in Busteni, in the month of May, with a part of the Youth NGOs.
mapping the areas for concrete organizational intervention
Process description:
The Technical Assistance process was taylored based on the Organizations needs and specific
requests of the Planning Teams. The following topics were covered: Project management and
project proposal writing; management of volunteers; fundraising; coordination between
functions; board functions; reorganization of the existing departments; teamwork;
communication; effective meetings;decisions making process; strategic planning; donors
approach; developing networks; developing sustainable partnerships; management of the human
resources; budgets.
Final Meeting
Data, venue: October 30-31, 2004, Busteni, Silva Hotel
Participants
17 participants, the representatives of the12 selected YNGOs and FPDL consultants
Organizer and Facilitators:
FPDL, Olivia Baciu designed and conducted the meeting and was the main organizer. The FPDL
consultants participating in this meeting were: Daniela Plugaru, Doru Bularda, Dorlin Muresan
and Ionut Georgescu
Meeting Objectives
The final meeting had the following objectives:
To evaluate the program, to share experiences and lessons learned
To build a network among the participants
Meeting description
The first half of the meeting addressed the issue of evaluation of the program. Participants
answered a questionnaire, regarding the changes that took place in their organization, as a direct
result of the program, recommendations for improving the second year of implementation, and
lessons learned. The second part of the meeting addressed the issue of how to build stronger &
sustainable relations among the selected NGOs and how value the rich experience of the program
71
Program evaluation:
The synthesis of evaluation forms shows that the program was a success and all organizations
made significant steps ahead in their organizational development. FPDL team of consultants got a
high score for their professionalism, availability and neutrality. As well the design of the process
of consultancy was highly appreciated, in the sense the organizations saw visible results and with
immediate impact on their activities. The overall level of satisfaction of the NGOs in this program
was 93%.
Impact
The pre- and post-assessment of the 12 Youth NGOs (with McKinsey questionnaire) showed that
all the clients of the capacity building program made significant progress in developing their
organizational capacity, on different elements:
At personal level (knowledge, skills, etc)
Improving knowledge in visioning the organization, strategic planning and organizational
development (3); Improving skills in team working; A better understanding of the functioning of
an NGO and of the responsibilities of the personnel involved in the organization (2); Improved
approach in selecting the proper projects for the organization; Improved skills in acknowledging
the needs for reaching the objectives; Increased awareness of the need for planning actions, time
and necessary resources; Improved knowledge on NGO management (3); Improved capacity for
analysis of the services and of the organization in general; Improved knowledge and skills in
writing Phare proposals, evaluating and monitoring the projects; Improved knowledge and skills
in the management of the human resources (2); Improved communication skills; Improved
knowledge in fund raising, lobby; Improved knowledge and skills in working with governmental
and non-governmental organizations, as well as with the beneficiaries;
At organizational level:
Becoming aware of the need for on-going training of the personnel; Designing organization chart
(2); Writing/designing job descriptions (3); Making volunteers accountable (2); Applying for new
projects; Increased awareness over the importance of motivating the human resources, and
forming a professional team; Establishing the job position for Executive Director and Secretary
General; The purchase of a new office on the town of Targu-Jiu, the second one after the existing
one in the village Musetesti; Establishing new and separate tasks for the executive and
management; Better understanding of the strong and weak points of the organization (2)
Identifying methods for solving problems of the organization; A better understanding of the
organizational culture; More frequent use of the planning process in the organization;
Reorganization of the foundation accordingly to the new legislation; Creating a new interior
procedures regulation; Building working relationships between different levels of functioning of
the organization; Building the relationships/network between the branches of the organization;
Moving in a new office and buying equipment for the office; Establishment of a department for
coordinating volunteers (working now with 25 volunteers, from no volunteers in the beginning of
the program); Developing an organizational strategy on long term; A new Executive Director for
the organization; Better planning, weekly meetings with the staff; Establishing rules and
procedures for inter-departmental work.
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Year 2: September 2004 – April 2005
(The present report cover the activities performed till December 2004)
Upon the successful implementation of the program in the first year, FPDL continues the capacity
building program, addressing in the second year 18 Youth NGOs.
Selecting Organizations
In the 2nd year of activity, FPDL selected 18 organizations, based on the same criteria: NGOs
profile and geographical areas.
Profile of the 18 Client Youth NGOs was the following:
Fields of Activity:
2 Roma NGOs: Community Association for the Social Integration of Roma People in Sebes –
ASCIR, Sebes; Association “ Roma People from Roman”/Roman
1 center for volunteers: Center for Volunteering/Zalau
2 NGOs dealing with young people with disabilities and their social integration:
Association for the Support of Children with Physical Disabilities - Romania, Constanta
Branch; the Foundation „Angels of Hope”/Lugoj
1 NGO run by and for the young people coming from fostering homes: Youth
Association for Building a Better Future – ATCV, Piatra-Neamt
1 NGO dealing with ecology and tourism issues: Foundation for Ecology and Tourism
“POTAISSA”/ Turda
1 NGO facilitating young people integration on the labor market: OCUP Center for
Information, Counseling and Professional Training/Bucharest
10 NGOs dealing with education: Association for Development and Innovation (ADI)/
Brasov; Foundation ALBIN/ Oradea; National Association „Louis Pasteur”, Braila Branch;
Romanian Association of Debate, Oratory and Rhetoric – ARDOR/ Bucharest; Association
Youth for Terra Arges/ ATTA, Pitesti; EuroDEMOS/ Iaşi; Junior Chamber International
Timisoara/ Timişoara; Foundation „Harghita Alliance”/Miercurea-Ciuc; Foundation „New
Horizons” / Lupeni; Association Millennium Center, Arad
Geographical Coverage
The 18 NGOs are coming from big, medium and small towns, from remote areas of the country,
covering geographically the entire Romania.
Program activities
FPDL followed the same steps in implementing the consultancy process for organizational
development, steps which proved to be very successful (organizational assessment, strategic
planning workshops, and technical assistance and capacity building activities). This consultancy
process combines the expertise of FPDL consultants with the effort, knowledge and highly
involvement of the planning teams, formed in each selected organization.
Until December 2004, the following activity took place:
Launching Meeting
Date, venue: October 23-24, 2004, Silva, Busteni
Meeting objectives:
• To present the program objectives and the proposed consultancy process
• To clarify the task and responsibilities of those involved in the project (trainees and
consultants) as well as to agree on the work plan and schedule of the activities
Organizers: Olivia Baciu,
Facilitators and consultants
Olivia Baciu designed and conducted the meeting. The FPDL consultants participating in this
meeting were: Daniela Plugaru, Doru Bularda, Dorlin Muresan.and Simona Pascariu .
Participants
73
23 participants, the representatives of 18 Youth NGOs selected to participate in this program and
FPDL consultants
Meeting description
Half day meeting was devoted to participants and consultants presentation, and to clarify the role
of FPDL experts as process consultants. Next day were discussed the tasks and responsibilities as
well as the work plan schedule.
Organizational Assessment (using McKinsey self-assessment tool)
Date and venues: October 25- December 20, 2004, Bucharest, Iasi, Timisoara, Oradea, Arad,
Lugoj, Lupeni, Zalau, Pitesti, Brasov, Piatra-Neamt, Roman, Sebes, Constanta, Braila, Turda,
Miercurea-Ciuc
Objectives
This component was focused to assess the development stage of the organizations and to
elaborate the organizational diagnosis reports, as the basis for the consultancy process
Description
In this stage the activity consisted in gathering the relevant information on the organization,
through visits on site and through analyzing the self-assessment organizational tool McKinsey,
completed by the planning teams formed in each organization
No of days
18 days on-site visits in organizations
Number of persons involved:
76 participants, representatives of the 18 planning teams, (boards members, executive level,
management teams and employees and/or volunteers)
Consultants:
Olivia Baciu, Ancuta Vamesu, Daniela Plugaru, Doru Bularda, Simona Pascariu, Dorlin Muresan
74
SUPPORT TO THE NATIONAL STRATEGY TO IMPROVE ROMA CONDITIONS
IN ROMANIA
Project Period: September 2003- March 1005
The activities described in this Report contains the activities performed in 2004
Program frame:
Phare Project RO 2002/000, Support to the National Strategy To Improve Roma Conditions –
Training Component.
FPDL, as a member of a consortium formed by Hulla & Co. Human Dynamics KG, (Austria),
European Roma Rights Centre – ERRC (Hungary) and the European Academy of Bozen / Bolzano
– EURAC, (Italy) is involved in training materials development, training design and delivery, as
well as in providing technical assistance.
Program activities
The program’ activities are organized in 3 main components:
• The training component
• Support for community development component
• Technical assistance component
The training component
The training component included preparation of the training materials and training events, a
series of 8 training programs on Community Development, Legislation and Health, and 4 Training
of Trainers programs, as follows:
Preparatory Workshop for Trainers
Date and venue: Bucharest, 21-22 January 2004, Program Implementation Unit Office
Organizer & facilitators
Simona Pascariu, FPDL Program manager was the organizer in partnership with Human Dynamic
representatives; Doru Bularda and Daniela Plugaru, who have prepared the design and the
program agenda for the Capacity Building Course to be delivered in the following months,
facilitated the meeting, together with Nigel Shakespear and the Trainer Coordinator, Stephan
Mueller from Human Dynamics.
Workshop objectives
The workshop objectives were the following:
• Build a common understanding on the objectives of the Capacity Building course in order
to achieve a similar output
• Understanding the methodology and the training materials to be distributed during the
training
• Define the tasks and responsibilities of each member of the training team
• Discuss and clarify logistic and technical obstacles related with the series of training
courses
75
Participants
12 trainers involved in Capacity Building Component, from FPDL, ARDC, as well as Roma NGOs.
The trainers from FPDL involved in the CBC program were: Olivia Baciu, Doru Bularda, Simona
Pascariu and Doru Bularda. The Team Leader, Nigel Shakespear attended the workshop.
Series of training for Local Capacity Building
Date and venue
8 training events, 5 days each, were designed and conduct by FPDL trainers as follows:
o February 1-6, Bucharest
o February 7-12, Bucharest
o February 1-6, Brasov
o February 7-12, Brasov
o February 29- March 5, Sinaia
o February 29 - March 5, 2004, Iasi
o March 7-12, Iasi
o March 7-12, Cluj Napoca
Training Objectives
Building awareness and improve knowledge and skills on community participation in community
development process
Participants
A total of 174 participants, Roma experts at County level, Roma NGOs representatives, staff from
County Health Directorate and member of Project Implementation Unit and Office for Roma
Issues, were involved in this training events.
Trainers
Two teams of FPDL trainers, have worked in team with one trainer working in Roma NGOs:
o
Simona Pascariu and Olivia Baciu, conducted the training events in Bucharest and Iasi
Doru Bularda and Daniel Pluaru, conducted the training in Brasov, Cluj and Sinaia
Series of Training of Trainers
4 series of TOT (back to back, 4 days each) were organized for the trainers selected by National
Roma Office.
Date and venue
The TOT were held in Mamaia, Constanta County and were conducted by FPDL trainers as
follows:
September 11-15, Daniela Plugaru and Doru Bularda
September 15-19, Daniela Plugaru and Doru Bularda
September 19-23, Nicole Rata and Simona Pascariu
September 23- 27, Nicole Rata /Olivia Baciu/Simona Pascariu
Participants
62 participants, around 15 / TOT, representing Roma NGOs as well as public institutions dealing
with Roma community issues, such as Prefectura Counties Office for Roma, National Office for
Roma, City Halls.
TOTs Objectives
The main goal of the TOT component was to build a team of trainers able to design and conduct
training programs focused on the real needs of local communities.
The specific objectives of each TOT were the following:
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Develop basic knowledge and skills for designing interactive, client-centered training programs
for adult people
Improve participants knowledge and skills in conducting training sessions on key topics useful in
community development programs: communication, conflict resolution, team work and
negotiation
Facilitate action plan development for implementing future training program for community
development
Training Materials
A Trainer Manual (Adult Learning Concepts, Training Cycle and Design, Trainer Tool Kit) was
developed by Doru Bularda and Daniela Plugaru, and a Hand book on Communication, Conflicts
and Negotiation exercises developed by Simona Pascariu, were provided to participants together
with FPDL Brochures on Communication, Conflict and Negotiation.
Program evaluation
The TOTs were short but intensive. The program was a very successful one, based on the
following arguments:
o
The result of the evaluation form at the end of the TOT
o
The participants high commitment during the group work (they have worked more than the
working hours, some of the teams even till two o’clock in the night)
o
The rich and diverse lessons learned collected at the end of the program
One of the biggest successes was the increase of confidence and commitment proved during the
on-going TOT. The result of the synthesis of evaluation demonstrate the high quality and the
professionalism of the FPDL trainers, (from 4.92- 5.00) as well as the impact of the program
(4.50-4.98)
Support for community development component
Date and venue
This component included a series of 5 workshops, 3 days each, for the experts in Community
Development as well as Regional trainings for developing local capacity of Roma Communities:
March 24-26, Cluj Napoca
March 24-26, Tulcea
March 24-26, Bucuresti
March 28 – April 1, Iasi
March 30-April 1, Sinaia
Training Objectives
Building awareness and improve knowledge and skills on community participation for community
development
Participants
124 participants, Roma experts at County level, Roma NGOs representatives, Roma local experts,
staff from the municipalities, County Councils and Prefectura representatives participated in these
workshops.
Trainers
Two teams of FPDL Trainers, have worked in team with one trainer working in Roma NGOs:
Doru Bularda and Claudia Covacs, (independent consultant from Cluj Napoca) in Cluj
Daniela Plugaru and Anemarie Gasser in Tulcea
Simona Pascariu and Olivia Baciu in Bucharest and Iasi
Doru Bularda and Daniela Plugaru, in Sinaia
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Technical assistance component
Period:
April 20- June 30, 2004
In this period FPDL trainers and consultants succeed to provide 74 days of Technical
assistance to over 100 villages, communes and towns where are living Roma communities.
TA Objectives
The Technical Assistance component was delivered during projects development and
implementation, having as main goal building & enhancing partnership among Local
Administration, Roma NGOs and Roma Local Initiative Groups, involved in the previous
component of the program.
The specific task was to organize and facilitate a series of meetings in Roma communities and
provide technical assistance:
• To identify and select priority issues / problems
• To form local partnership group to develop project proposal in order to solve these problems
Consultants
4 FPDL trainers and consultants were involved, in TA component as follows:
Simona Pascariu, 20 days of working with Local Initiative Groups representing Bucharest and
neighboring communities, Telelorman and Giurgiu Counties, through 35 Working meetings
Olivia Baciu, 21 days working with Local Initiative Groups representing Roma community in Iasi,
Botosani, Suceava, Neamt, Bacau and Vaslui Counties, through 49 Working Meetings
Daniela Plugaru, 12 days, working with Local Initiative Groups representing Galati, Braila and
Buzau County, through 16 Working Meetings
Doru Bularda, 20 days working with Local Initiative Groups representing Brasov, Sibiu and
Covasna Counties, through 45 Working meetings.
Impact:
65 projects succeed to obtain funds, which was considered as a great success and recognition of
the good quality work of FPDL team.
The trained trainers are included in the list of training providers/experts of the National Agency
for Roma Issues
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GRASP, USAID PROGRAM
Project Period: April- December 30, 2004
Program Frame:
Governance Reform and Sustainable Partnerships (GRASP), is a USAID-funded program, and was
implemented by Development Alternatives, Inc. (DAI)
Program Objectives:
GRASP program was designed to strengthen Romanian local governance and civil society
capacity, and enhance the administrative, financial and political dimensions of the national
governance environment impacting on local government.
Program activities
FPDL, as a resource partner, delivered in 2004 capacity building programs under Cooperative
Agreement framework, two assignments: one on Financial Management for Local authorities and
the other on Civil Society Organizations Capacity Building, as follows:
Project Management and Proposals Writing TOT
Improving Romanian NGOs Managerial Capacity –Training and technical Assistance
Project Management and Proposals Writing TOT
Date and venue: April 15-18, Tulcea
Organizer: Association of Economic Directors from Counties (ADECJR)
TOT Objectives:
The aim of the TOT was to improve the knowledge and skills of a core team of trainers able to
design and conduct training programs in key area of interest for local governments. The specific
objectives of the TOT were the following:
Improve Knowledge and skills on training principles, training design and conduct
Develop Knowledge and skills in designing and conducting training programs on Project
Management and Project Proposal Writing.
Develop action plans to apply the knowledge and skills acquired through this program
Participants
17 participants, members of the Association of Economic Directors from Counties (ADECJR),
County Councils Executive Directors from 16 counties, GRASP representatives, Democracy
Capacity Building Director, Team Leader Budgets & Financial Mgt. participated as observers.
Trainers
Daniela Plugaru and Doru Bularda
The TOT had the following structure:
1st module, the TOT component was focused on training process for adult people and training
tools, the role of the trainer and the facilitator, working with difficult people, problem solving
process
2nd Module Preparing and conducting training sessions focused on problem identification and
analysis, defining goals and objectives and stakeholders analysis, force fields analysis and
strategies elaboration, and developing project proposals
3rd Module Action Plan elaboration, was devoted to share the lessons learned and to build action
plans at personal level as well as for developing the network of trainers from National Association
of Economic Directors working at County Level
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Program evaluation
The program was highly appreciated by both participants and GRASP representatives. The
participants appreciated the training program achieved its objectives (4.81) and improved their
knowledge and skills (4.69). They highly appreciated the trainers’ professionalism (4.81), as well
as the training materials (4.81). FPDL received at the end of the program a letter from the
Democracy Capacity Building Director to congratulate the team of trainers for the good results:
“Daniela and Doru had a great contribution to the success of the training, and I highly
appreciated their professionalism, flexibility and results oriented approach. As reflected in the
evaluations as well, all participants have been impressed with their performance and with the
quality of the training materials. Moreover, they managed to create and maintain a friendly and
empathic atmosphere among participants that was very positive for meeting the overall goal of
the training”
Improving Romanian NGOs Managerial Capacity –Training and Technical Assistance
Project Period: July 15- December 30 2004
Project Objectives:
Improving Management Capacity of 20 NGOs, through training and technical assistance in
Organizational Development strategy implementation.
Program Activities:
Need assessment for training and technical assistance for 20 NGOs
Series of trainings
Technical Assistance
Needs Assessment For Training And Technical Assistance For 20 NGOs
Period: July 19-29, 2004
Consultants: Simona Pascariu, Doru Bularda, Olivia Baciu, Daniela Plugaru
Description:
A total of 20 days need assessment was organized involving 30 representatives of 20 NGOs from
15 locations (Braila, Mahmudia, Crisan, Tulcea, Sibiu, Tg. Mures, Cristuru Secuiesc, Odorheiu
Secuiesc, Miercurea Ciuc, Iasi, Roman, Piatra Neamt, Tg. Neamt, Oradea and Arad)
Needs Assessment Objectives:
To assess the real needs for training and technical assistance for better improvement of the
management capacity of these NGOs
To up-date the Organizational Development Plan realized previously under GRASP supervision.
As a result of the need assessment process, a series of trainings and technical assistance
programs will be organized during the months of October – December 2004.
• Series Of Trainings
Strategic Planning for Organizational Development
Date and venue: October 13-19, 2004, Sinaia
Participants
39 participants from 19 localities, representing NGOs Board representatives (14), executive
management representatives (4) and staff (21).
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Training Objectives
The training had the following objectives:
o Participants will develop their knowledge and skills on strategic planning, teambuilding and
organizations performances measurement systems;
o Participants, within their teams, will elaborate a draft of organizational development strategic
plan;
o Participants will elaborate action plans in order to concretize the organizational development
strategies.
Trainers:
Program description
The overall approach for the 6 days training programs consisted of 3 Stages back-to-back of 2
days each, on the topic of “Organizational Strategic Planning”.
Originally have been invited to participate 2 persons (key decision makers) from each of the 23
NGOs, based on the NGOs profile: community development, social assistance and
entrepreneurship initiatives.
The NGO teams came to the training programs with the “Organization Data Collection
Questionnaire” filled in as required as pre-workshop assessment.
During the trainings, the NGOs teams have drafted a 2-year organizational strategy and also they
elaborated an Action Plan with activities to be achieved by the end of the year 2004, activities
that were also included in the Technical Assistance component of the project.
Program evaluation
According to the synthesis of evaluations at the programs end, the participants appreciated the
logical structure of the program components (97.2 % success indicator) and the trainers’
professional manner to deliver and conduct the programs (93.5 %).
They also appreciated with high level of satisfaction the following:
a) The usefulness of the training materials (Participant Workbook, different handouts and
forms- 94.9 %;
b) The usefulness of the programs results for the NGO -94.9 %;
c) The usefulness of the knowledge and skills acquired during the -95.8 %.
The overall satisfaction about attending the training programs was about an average of 93.5 %.
NGO Management
Date and venue: November 1-4, 2004, Targu Mures
Training objectives
The training had the following learning objectives:
•
Participants will develop their knowledge and skills on nongovernmental organizations
management
•
Participants will develop their knowledge and skills on organizations’ culture and development
•
Participants will develop their knowledge and skills on organization’s human resources
management and outreach capacity
•
Participants will elaborate action plans in order to concretize the organizational development
strategies and improve the organization management capacity.
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Participants:
18 participants from 13 localities, representing NGOs Board representatives (2), executive
management representatives (4) and staff (12).
Trainers:
Program description
The overall approach for the training programs consisted of 3 days intensive program on the topic
of “Nongovernmental Organizations Management”, in which originally have been invited to
participate 1 person from each of the 23 NGOs, but the actual number of NGOs attending the
program was 18. During the training, the participants elaborated an Action Plan per each
organization with activities to be achieved by the end of the year 2004 that were also included in
the Technical Assistance component of the project.
Program Evaluation
The overall satisfaction of participants about this training programs was very high: 97.8 %.
They also highly appreciated:
the usefulness of the knowledge and skills acquired during the - 100 %.
the usefulness of the training materials - Participant Workbook, handouts and forms – 100%
the trainers’ professional manner to deliver and conduct the programs -100 %
the logical structure of the program components - 98.9 %
Technical Assistance
Period: November 1-30, 2004
A total of 46 days of technical assistance was provided in the field, during working meetings with
84 representatives of the selected NGOs.
Consultants
The technical assistance was provided by the same consultants, which were involved in Need
assessment component: Simona Pascariu, Doru Bularda, Olivia Baciu, Daniela Plugaru
TA Objectives:
FPDL trainers had provided support to the Romanian NGOs to build in an effective and coherent
manner their organizational strategies. As methodology, FPDL provided tailored Technical
Assistance for following the NGOs in achieving the commitments for change proposed in the
Action Plans filled in as a result of attending the training programs but also based on the results
of the Institutional Development Assessment Form created and applied by GRASP and originally
Organizational Development Plans. The new Action Plans, elaborated by each organization at the
end of each training program corroborated with the ODPs had given a consistency and orientation
for the Technical Assistance provided by each FPDL trainer to the NGOs assigned.
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WORLD BANK RURAL EDUCATION PROGRAM
Program Frame: Rural Education Program, Component for Improving Partnership between
School and Community, a 4 year program funded by World Bank and implemented by the
Consortium Education 200)+, Bucharest – (CEDU), Center for Rural Assistance, Timisoara,
Cambridge Education Consultants Ltd, Great Britain.
FPDL, through Ana Vasilache and Nicole Rata, was involved in developing training modules and
design and conduct the training for facilitators, as consultants for Education 2000+.
Program period: July – December 2004
Program activities
Developing Training Module for Facilitators
Pilot Training for Facilitators
Developing Training Manual For Facilitators
Period: July – August 2004
Description of activity
A series of working meeting, were organized by CEDU with trainers and experts from Education
2004, and FPDL experts, Nicole Rata and Ana Vasilache, in order to define the structure for all
manuals to be used in the training programs for facilitators.
Nicole Rata elaborated the first draft of the Module I Facilitators Guide, in August 2004.
Pilot Training for Facilitators
Date and venue: September 6-9, 2004 Sinaia
TOT objectives:
The Training had the following objectives:
•
To train the selected facilitators involved in the REP program
• To field test the training manuals developed by the team of consultants to be used by the
facilitators when working in rural areas
Trainers
CEDU trainers, experts and consultants, have worked together with Ana Vasilache to design and
conduct the 4 days TOT. The sessions conducted by Ana Vasilache were focused on deepening
understanding and improving facilitation skills in the design and conduct of participatory planning
processes at local level, involving the Rural School leaders and managers together with the
members of the Local Consultative Groups, formed by the most important local stakeholders
Participants
20 participants, selected as facilitators, professors and NGOs representatives involved in
educational process in rural areas and in community development programs, from 5 Pilot
counties
Program description
The sessions conducted by the trainers’ consultant alternated with group work and simulations
through which the future facilitators, in turn, designed and conducted one stage of the
participatory planning process to elaborate the Program for School Development and specific
projects for the World Bank Grant Fund
Program evaluation
Participants very well received the program; they perceived their knowledge and skills
increased due to this training. They appreciated especially the simulations, as well as the clarity
and structure of the training manual developed by FPDL.
Based on the feedback received from the facilitators in the pilot stages when working in
communities, the final form of the manual will be improved in 2005, before the series of the
training at National level.
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NATIONAL TRAINING PROGRAMS - FOLLOW UP OF THE TOTs
“STRENGTHENING LOCAL DEMOCRACY IN THE STABILITY PACT REGION”
Program frame
Small Grants for National Training Programs, FPDL National activity under the Regional Program
Working Together “Strengthening Local Democracy in the Stability Pact Region” / Special
component for SEE countries/provinces.
The programs implemented in 2004, are the follow-up of the Conflict Management Skills TOT held
in Bulgaria and ITALG held in Romania in 2003.
Founder
This series of programs were developed with the financial support of US Department of State and
the Netherlands Ministry of Foreign Affairs, through Partners for Democratic Change. Additional
support was provided by FPDL and Post Graduate Training Center for Medical Doctors and
Pharmacists in program implementation.
4 training and workshops were organized in 2004, involving 63 participants, working in public
institutions, universities and private companies in the field of public administration, health care,
urban planning as follows:
Conflict Management In Health Care Services
Date and venue: 23-24 January, 2004, Bucharest
Organizer and trainers
FPDL, Simona Pascariu, project manager have worked in partnership with two co-trainers,
Eugenia Nica, Medical Doctor and Ioana Olteanu, trainer from CENTRAS, participants in CMS TOT
in Bulgaria, in September 2003.
Training Objectives
The training was targeted towards improving the healthcare services management by identifying
existing and potential conflicts between health institutions and patients, as well as possible
solutions to overcome or diminish these conflicts. The training had the following objectives:
To develop and improve the participants abilities on the conflict management,
To deepen participants knowledge and skills on practical approach to manage conflicts in the
healthcare sector in the capital city of Romania, Bucharest.
Participants
12 participants, working in key institution of health sector in Bucharest, such as senior medical
doctors practicing in private cabinets (family doctors, homoeopathists), professors /trainers at
the University of Medicine and Pharmacy, National Post Graduated Center for Professional
Education for Medical Doctors Pharmacists and Medical Assistants, experts at the Collegium’s of
Medical Doctors in Romania, Managers from the Health Directorate and the Municipality Health
Insurances House
Training Manuals
Participants received the manual “Building Bridges through Managing Conflict and Differences”
translated and adapted into Romanian by FPDL and the brochure “What is Conflict?” developed by
Ana Vasilache and Nicole Rata
Program evaluation
Participants appreciated this program as a very interesting and useful one for their professional
activity. They specially appreciated the trainers’ work (knowledge of the topic, stimulating
thinking and discussions, and interested in helping participants – 4.9), as well as the quality of
the training materials (4.8) and the entire approach for adult learning.
Opportunities In Conflict Resolution
Date and venue: February 19-20, Sibiu, 2004, Hotel Bulevard
Organizer and trainers:
Daniela Pavel, Labor Office Sibiu, participant in CSM TOT organized the training in partnership
with FPDL, Simona Pascariu.
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Simona Pascariu, training coordinator worked with two co-trainers Daniela Pavel and Cornelia
Predoiu, Foundation Princess Margareta of Romania to prepare and conduct the training event.
Both co-trainers were the participants from Romania in CSM TOT held in Bulgaria
Training objectives
o To develop and improve the participants’ skills in the conflict management, focusing on
communication and negotiation as strategies for conflict management.
o To deepen participants’ knowledge and skills for practical approach in dealing with conflicts in
public administration
Participants
18 participants, representing key public institutions of Sibiu, such as the Local Council, the
County Council, the County Prefecture, the Romanian – German University the Law Department
and Bar and the Bar association. The participants were in their majority young civil servants and
lawyers.
Training Manuals
Participants received the manual “Building Bridges through Managing Conflict and Differences”
translated and adapted into Romanian by FPDL and the brochure “What is Conflict?” developed by
Ana Vasilache and Nicole Rata.
Program evaluation
Participants appreciated this program as a very interesting and useful one for their professional
activity. The overall satisfaction with the training was very high (4.9). They specially appreciated
the trainers’ work (interested in helping participants (5), trainers’ knowledge of the topic,
stimulating thinking and discussions, (4.9), as well as the quality of the training materials ( 4.9).
They appreciated the program structure and the process, as well as the practical exercises.
Communication And Negotiation For Medical Doctors
Date and venue: April 23-25, Bucharest, FPDL Office
Organizer and trainers: Program requested as a follow-up of the training for Medical Doctors, was
co-funded by Post Graduate Training Center for Medical Doctors and Pharmacists. Simona
Pascariu designed and conducted the training.
Participants: 7 participants, medical doctors working in private or public institutions
Improve participants knowledge and skills in communication, negotiation when working with their
clients (individuals and organizations)
Preparatory Workshop On Code Of Ethics For Urban Planners
Date and venue: June 29, 2004, Institute of Architecture and Urban Planning, Bucharest
Organizers and trainers: Simona Pascariu, in partnership with Monica Radulescu and Liviu Ianasi,
faculty staff, University of Architecture and Urban Planning Bucharest
Participants: 26 participants, chief architects, urban planners, faculty staff working in urban planning field
Workshop objectives:
o
Disseminate the Guide for civil servants and technical staff working in public sector for
Elaborating a Code of Ethics
o
Identification of the necessary steps to create the Code of ethics for Urban Planners
Materials:
FDPL provided the Romania Version of the Guide for Developing Code of Ethics, translated and
adapted into Romania through FPDL effort, by Olivia Baciu.
Workshop evaluation:
The topic raised huge interest and participants appreciated FPDL initiative as a very useful one. A
draft list of actions was identified in order to develop and implement the Urban Planners Code of
Ethics.
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IMPROVING
LOCAL
GOVERNMENT
TECHNICAL ASSISTANCE
INTEGRITY-
TRAINING
AND
Project Period: March 1- December 2004
Program frame: MATRA funded program proposed by TransFORMA Romania (tF) and
implemented in partnership with Transparency International – Romania (TI-Ro) Pro Democracy
Association (APD) and Partners Foundation for Local Development (FPDL)
Program objectives:
A two-year program was approved by MATRA having the as main theme combating corruption at
local level. Project goal is improving public quality and integrity standards and practices and
developing anti-corruption capacity at local government level, focusing on conflict of interest and
service conduct. The project will work with 10 selected cities, taking advantage of the local
election campaign period, introducing public integrity issues on local public agenda and elaborate
strategies, programs and procedures to reduce corruption and to make structural changes in the
public service provision.
Program activities:
FPDL was involved in needs assessment, TOT (training for facilitators) and technical assistance in
delivering training of trainers, as follows:
Training Needs Assessment For Facilitators
Period: March 2004
Description:
After the selection of the facilitators, a Training Needs Assessment questionnaire was developed
by Nicole Rata in order to define the learning objectives of the first training. A series of working
meetings and interviews with the representatives of partner organizations (specially Pro
Democratia, who provided the facilitators) were organized in order to assess the existing
knowledge and skills and participants experience in the field of facilitation.
Based on the synthesis of the questionnaires FPDL decided in partnership with the
representatives of TransForma the learning objectives for the Facilitation component
Training For Local Facilitators
Date and venue: March 24-28, Sinaia
Organizer
Pro Democracy Association (APD), Transparency International –Romania (TO-Ro) FPDL,
TransFORMa (tF) Bestuursacademie, Maarssen Holland
Participants
16 participants, local coordinator of the Local Integrity Groups and their assistants for research
(assessing the integrity situation at local level, based on the proposed indicators)
Trainers
Nicole Rata designed the training program and was in charge to conduct 3 of the fourth training
days. Mr. Ger de Graaff, Bestuursacademie, Maarssen, Holland and Codru Vrabie and Oana
Zabava, were in charge with the rest of the program.
Training Objectives
The first training event organized for the Coordinators of the Local Integrity Groups had the
following objectives:
o
Clarifying roles and responsibilities of Local coordinators and their assistants
o
Sharing Dutch experience in promoting integrity at local level
o
Improve participants knowledge on the legislative and institutional framework in Romania
and indicators used in evaluation integrity and transparency in Romania
Improved participants knowledge and skills in facilitating team work and public meeting, focusing
on group communication, group decision-making and strategies to influence individual and group
behaviors when working in team
Training evaluation
The participants appreciated the specially the component on facilitation skills, the simulation of
the public meetings, the practical approach and the structured way of delivering the information.
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Training And Technical Assistance For Trainers
Date and venue: Octomber 14-16, 2004
Trainers and consultants: Olivia Baciu, FPDL and Silvia Marton, TransForma. Olivia Baciu
provided technical assistance for training process design and delivery.
Participants
15 representatives of local public administration, media, business and civil society, members of
Local Integrity Groups from Sibiu and Brasov.
The groups were coordinated at local level by Pro Democracy Association, and the facilitators
trained in the first TOT.
Training objectives:
o To improve participants knowledge and skills in strategic planning
o To design short term action plans for implementing concrete steps to tackle corruption at local
level and increase transparency and integrity in public administration, in a common effort civil
society – public administration
Program description
After creating a common theoretical ground on a strategic planning process, participants, in their
county teams:
Built consensus on strategic objectives and priority activities
Clarified roles and responsibilities for the key activities under each strategic objective
Exchanged experience and information regarding the on-going activities
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PARTNERSHIP PROGRAMS WITH AIDROM
Program Frame
Partnership agreement between FPDL and AIDROM (Ecumenical Association of Churches from
Romania) Peace and Reconciliation Department, Training for Transformation Program, in order to
extend FPDL capacity building activity in the filed of conflict management toward representatives
of various churches and social assistant working with religious organizations.
Under this agreement, in 2004, 2 training programs were organized as follows:
The need to find common ways: conflict management and ethnic groups
Date and venue: April, 17-23, AIDROM Conference Room, Bucharest
Organizer: Mihail Branzea, AIDROM Department Coordinator
Participants
14 participants, representatives of ethnic and Church communities (Romanian, Hungarian and
Roma, as well as representatives of various churches, NGOs, and Parliament Office). The
representative of European Delegation Commission, Doina Serban, Coordinator of the
Information Departments participated as observer in the training.
Training Objectives
The training was organized as a first event from a series of training devoted to build the capacity
of ethnic and church communities to professionally analyze conflict and differences, to establish
structures to be involved in participatory process for solving community issues. The specific
objectives of this training were the following:
• Deepen participants understanding on the aspect of ethnicity and ethnic groups
• Improve participants knowledge and skills on conflict dynamic and resolution strategies
• Improve participants’ knowledge and skills in interpersonal communication, as effective
strategy for conflict resolution
Trainers: Ana Vasilache and Nicole Rata
Program description
The training started with an introductory module on conflict (conflict components, dynamics,
strategies) followed two other modules, one on communication and and the other on ethnic
identity. Exercises, case study and simulation alternate with short presentations of concepts and
group debates.
The participants received as training materials, the two brochures developed by FPDL under the
UNDP program, What Is Interpersonal Communication and What is Conflict, as well as a
workbook on “What is Ethnic Identity”
Program evaluation
The program was very well received by all participants, the trainers performances (4.91), the
training materials (4.75) and they perceived that the knowledge and skills received in this
program are applicable and useful for their work (4.66)
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Project Management and Communication
Date and venue: November 15-17, 2004, AIDROM training room Bucharest
Organizer: Mihail Branzea, AIDROM Department Coordinator
Participants
18 persons representing ecumenical NGOs and institutions from Romania and Republic of
Moldova.
Learning Objectives
1) Participants will improve knowledge, aptitudes, attitude and experience on projects
elaboration and management;
2) Participants will elaborate concrete action plans for developing projects of common interest of
their communities.
Trainers: Daniela Plugaru and Doru Bularda
Training Materials
Participants have received a manual elaborated by the FPDL trainers Daniela Plugaru and Doru
Bularda on “Projects Management”
Program evaluation
According to the synthesis of evaluations at the programs end, the participants appreciated the
logical structure of the program components (96.7 % success indicator) and the trainers’
professional manner to deliver and conduct the programs (93.3 %).
The programs impact can be appreciated as high, i.e. a) the usefulness of the training materials
(Participant Workbook, different handouts and forms) reflected in the success indicators of 97.8
%; b) the usefulness of the programs results for the NGO was appreciated with the satisfaction of
96.7 %; the usefulness of the knowledge and skills acquired during the programs being
appreciated with a level of satisfaction of 93.3 %.
The overall satisfaction expressed by the group participants about attending the training
programs was about an average of 92.2 %.
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SOCIAL SUPPORT CENTER FOR ROMA COMMUNITIES, UNDP ROMANIA
Program frame: Agreement with UNDP Romania under the project Social Support Center for
Roma Communities.
Date and venue: October 5-7, 2004, Marasesti, Vrancea County
Trainers and organizers
Simona Pascariu and Carmen Marasescu conduct the training. UNDP program manager of the
project Social Support Center for Roma Communities organized the training event.
Participants
15 participants, Experts / professionals / civil servants, representatives of Roma community from
Marasesti, and representatives of key public institutions from central, local and county level
(Prefectura, County Agency for Employment and Labor Force, Health Directorate, the Education
institutions, the Police and the Local Agency for Employment and Vrancea County Council.
Training Objectives
The program was focused to support the activities of the Social Center for Roma Community,
through capacity building of their staff:
• Improve participants’ knowledge and skills in problem solving and participatory planning
Processes
• Developing the draft strategy of the Center through participatory process, involving the key
stakeholder
Program evaluation
The program was very successful: participants appreciated with the highest mark the trainers’
performances, overall program, (5.00) as well as the quality of the training materials they
received (4.93)
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