Chronic Care Management under CPT® Code 99490
Transcription
Chronic Care Management under CPT® Code 99490
Chronic Care Management under CPT® Code 99490: How to Improve Patient Engagement and Increase Reimbursement Bill Sillar National Channel Manager, McKesson Business Performance Services May 11, 2015 Today’s Speakers Bill Sillar National Channel Manager, McKesson’s Business Performance Bill is responsible for supporting McKesson’s Value Based Care solutions. Bill has been with McKesson for over 10 years. During his tenure, Bill has had a pivotal role helping healthcare organizations bridge the gap as they transition from a fee-forservice to a value based reimbursement. 2 Rev 8/12/15 McKesson Corporation Confidential and Proprietary Learning Objectives Industry trends and how chronic conditions are impacting Medicare spending About Medicare’s CCM program requirements and reimbursement incentives How to qualify and receive compensation for CCM services How to calculate your organization’s potential revenue from CCM reimbursements How to evaluate the implementation options that allow for a successful CCM program 3 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Chronic disease by the numbers 46% 75% of US healthcare spending is on people with chronic conditions of all Medicare spending in 2010 came from those beneficiaries with 6 or more illnesses 14% of Medicare beneficiaries have 6 or more chronic conditions 7 out of 10 deaths among Americans each year are from chronic diseases 4 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. More than two-thirds of the current 54 million Medicare beneficiaries have 2 or more chronic conditions In 2015, the U.S. Department of Health and Human Services (HHS): 30% of all Medicare payments will be value-based by 2016 50% of all Medicare payments will be value-based by 2018 85% of Medicare fee-for-service (FFS) payments will be tied to quality and value by 2016 90% of Medicare FFS payments will be tied to quality and value by 2018 By 2022, Medicare beneficiaries are expected to compose 58% of provider volumes 5 Source: http://www.hhs.gov/about/news/2015/01/26/better-smarter-healthier-in-historic-announcement-hhs-sets-clear-goals-and-timeline-forshifting-medicare-reimbursements-from-volume-to-value.html © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Transitional engagement programs 6 • Most providers need programs that allow them to move towards a value-based ideal while still operating in a fee-for-service reality • Risk stratification is widely gaining traction as a means of identifying patients for targeted outreach • “Pay-for-Prevention” initiatives needed to bridge the volume to value gap © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Payment reform for CMS’ new CCM program CMS has acknowledged the importance of chronic care management (CCM) • Patient outcomes • Cost savings Services can be fulfilled by the provider or performed by a third party. Under CPT® code 99490, CMS pays separately for monthly, non-face-to-face care coordination services furnished to Medicare beneficiaries with 2 or more chronic conditions. Average reimbursement from CMS for a CCM care coordination event is approximately $40.00 per enrolled patient per month. CPT® is a registered trademark of the American Medical Association. 7 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Who is participating now? November 2015: Already increased to 26% have implemented October 2015: 17% have implemented 8 Rev 8/12/15 • Another 23% said they planned to evaluate CCM programs in the near future McKesson Corporation Confidential and Proprietary 2016: With current trends from both CMS and commercial plans indicating a strong growth and continued focus on VBR (value-based reimbursement) the time is now to begin these steps to VBR. Chronic Care Management (CCM) CMS’ Regulation Overview 9 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. CMS basic criteria for a CCM program Patients • Must provide their consent • Must have 2 or more chronic conditions • Medicare co-pay of 20%; an estimated $8.52 based on the national average reimbursement for CPT 99490 • Can only participate in one provider’s CCM program Providers • Must maintain patient records using certified EHR technology • Must explain the scope of CCM services directly and how to revoke consent • Must initiate CCM as part of an annual wellness visit (AWV), initial preventive physical exam (IPPE) or comprehensive E/M face-to-face visit • Must provide on-call service or 24/7 urgent care with access to the patient’s electronic medical record 10 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. What do CCM services entail? A minimum of 20 minutes, monthly, of non-face-to-face services including all of the following program components: Comprehensive Care Plan Medication Reconciliation Transition of Care Care Coordination between Providers 24/7 Access to Urgent Care 11 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Eligible visit types CCM Services must be initiated as part of a face-to-face visit. These visits can either be a comprehensive wellness exam, such as an Initial Preventive Physical Exam (IPPE), Annual Wellness Visit (AWV) or Evaluation and Management (E/M) visit; or a Transitional Care Management (TCM) visit. IPPE/AWV E/M TCM • G0402 • 99212 • 99495 • G0438 • 99213 • 99496 • G0439 • 99214 • 99215 12 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Who can provide services? Only specific providers can bill for CCM services These providers can supervise other clinical staff in the execution of these services: Nurses (RNs, LVNs, LPNs) Physicians Medical Technicians (CNAs, MAs) Advanced Practice Providers (Nurse Practitioners, Physician Assistants, Certified Nurse Midwives, Clinical Nurse Specialists) 13 Pharmacists and Pharmacy techs Other credentialed clinical staff © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Benefits of Participating in Chronic Care Management (CCM) 14 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Multiple advantages to participating Higher Quality of Care New Revenue Steams The “Paid for Petri Dish” (AWV, IPPE, E/M, and CCM) • Population Health Management • Risk-based Contracts • Shared-savings (Current ACOs) • Increased volume and primary interventions ROI for hard to quantify outreach programs • Decreasing avoidable utilizations 15 Increase in Primary Care Physician (PCP) volume © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Single provider estimated gross revenues Based on national averages Annual * Physician Provider Count 1 Average CCM PMPM Reimbursement $40.00 Assumed amount of enrollees in CCM 50 Estimated Revenues – CCM Services $24,000 Estimated Cost – CCM Services ? *Assumes approximately 50 patients per month. Average 300 Medicare patients per Physician, reduced by CMS’ estimated 66% of patients with 2+ chronic conditions and an estimated 25% acceptance rate. To calculate your CCM revenue, visit: http://www.mckesson.com/ccm-calculator 16 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Chronic Care Management (CCM) Payment and Payment Specifics 17 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. What you need to provide to bill CCM Better Patient Surveillance and Care Coordination Monthly Care Plan Updates 24/7 Online Access to Care Plans Monthly Medication Reconciliations Facilitated Care Transitions Compliance Oversight 18 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Overlapping services There are some CPT codes whose services overlap with those delivered through CCM CMS does not allow providers to bill for these codes in the same month as CCM 19 TCM • Transitional Care Management, 94945 • Transitional Care Management, 94946 CPO • Home Health Care Supervision, G0181 • Hospice Care Supervision, G0182 ESRD • End Stage Renal Disease Services • 90951-90970 Remote • Analysis of Clinical Data, Computers, 99090 • Collection & Interpretation of Physiologic Data, 99091 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. CMS’ CCM billing guidelines: 99490 What date do we use for billing 99490? 99490 can be billed once the 20 minutes of service have been delivered or at the end of the month. The provider may choose the exact date as long as the 20 minute requirement has been met prior to submitting the code. What place of service should be used when billing 99490? An outpatient non-facility based provider should use the code for their primary office location as the place of service (POS) for CCM. Can I bill for CCM for my patients that are in the hospital or other inpatient facility? No. Payments made for other facility based services include care management and care coordination so this would be considered overlapping service coding. Can I bill for CCM if the beneficiary dies during that calendar month? Yes, if the 20 minutes of services have been delivered prior to the beneficiary’s death and all other billing requirements have been met then a provider can bill the 99490 code. 20 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Outsource vs. In-house Extensive resource requirements: 20-minute outreach for 50-100 pts. (16-32 hours per month)…no patient keeps to just 20 minutes! Identification of applicable 2+ chronic illness Medicare patient pool Outreach to schedule patients for AWV/IPPE/E/M and CCM enrollment Educational & marketing material created and disseminated Consent form signed, create care plans, medication reconciliation Updating care plans monthly Transitional care and care coordination Billing, coding, co-payment collection 24/7 access Ability to flex FTEs based upon positive growth of CCM program Non-clinical oversight (nutritionist, health coaches, etc.) Documents all times, dates, and interactions had with patients 21 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. McKesson Chronic Care Management Services™ 22 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. The McKesson difference Better Patient Surveillance and Care Coordination • We know that you are short on staff and time. We are here to fill that gap and be an extension of your office. Monthly Medication Reconciliations • We work to identify whether patients are adhering to their medication schedules and following the protocol that has been set out for them. 23 Monthly Care Plan Updates • We create a care plan with our clinical staff and coordinate that with your patients. We issue a monthly update so the physician knows every detail of that plan. Facilitated Care Transitions • We facilitate all care transitions, which means you can bill more Transitional Care Management codes. © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. 24/7 Online Access to Care Plans • Physicians can log into our web-based software solution and view their patient’s care plans anytime from their computer. Monthly Billing • Each month the practice receives an invoice for patients that meet CMS Chronic Care Management billing criteria. You bill for the services and keep the 56% ROI. Thank You! For questions, email [email protected] 24 © 2015 McKesson Corporation and/or one of its subsidiaries. All Rights Reserved. Thank You! Bill Sillar, National Channel Manager McKesson Business Performance Services Contact Us at 877-217-9199 mckesson.com/bps [email protected] Unless otherwise noted, the recommendations in this document were obtained from the presenter. Be advised that information contained herein is intended to serve as a useful reference for informational purposes only and is not complete information. McKesson cannot be held responsible for the continued currency of or for any errors or omissions in the information. This webinar has been provided to participants on a complimentary basis. McKesson makes no representations or warranties about, and disclaims all responsibility for, the accuracy or suitability of any information in the webinar and related materials; all such content is provided on an “as is” basis. 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