Scheduler - Kiran Analytics

Automate and Transform Branch Staff Optimization
Achieve Target Service Levels
Increase Workforce Productivity
Improve Employee Retention
Kiran Analytics’ Scheduler is used
Scheduler
powered by CloudCords®
by retail banks for shift planning and
optimized scheduling of branch staff. By
ensuring that your branches have the
right resources at the right time when
customers walk in the door, your bank will
achieve target customer service levels
while reducing operational expenses and
improving sales effectiveness.
What Makes Us Different?
Scheduler is specifically designed for
retail banks using Kiran’s workforce
optimization technology. Scheduler can
immediately receive input from Kiran’s
Forecaster and provide a gap analysis
to show where actual resource capacity
deviates from required capacity. Your
branch managers can close the gaps and
converge on optimal schedules to meet
demand.
• Seamless integration with Kiran’s
Forecaster increases operational
efficiency and successful strategy
execution
• Advanced planning functions for multiple
branch scheduling, shared or pooled
resources
• Click and drag shift planning enables
branch managers to visualize what-if
situations
• Branch level access and standard
reports improve collaboration between
central resource planning and branch
management
• SaaS delivery enables fast implementation
and rapid ROI
Scheduler
powered by CloudCords®
Automate and Transform Branch
Staff Optimization
Increase operational efficiency and reduce costs
by automating the branch staff optimization
process. Automatically create optimal shift
schedules that match resources to demand –
hourly, daily, weekly, or monthly.
Achieve Target Service Levels
Drive day-to-day scheduling with accurate
resource forecasts that optimize allocation of
all branch staff to roles and activities. Achieve
target service levels while avoiding overstaffed or
understaffed periods.
Increase Workforce Productivity
Increase branch staff productivity by preventing
shortage or overage of resources.
Improve Employee Effectiveness
and Retention
Improve branch manager effectiveness by
providing branch level access to Scheduler,
making it easy to schedule shifts, and to distribute
schedules. Increase staff retention by considering
skills, availability, preferred hours, and vacations in
shift scheduling.
www.kiran.com
Features Summary
Branch Staff Optimization
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Recommends optimal break times
Accounts for vacations, PTO, overtime
Accounts for non-customer-facing activities
Accounts for open and close tasks
Easy to Use for Branch Managers
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Manages roles, availability, and preferred Hours
Schedules all branch positions
Allows for multiple branch scheduling by a single user
Supports scheduling of shared or pooled resources
Intuitive user interface simplifies scheduling and greatly
reduces training time.
Click and Drag Shift Planning Tool
Branch managers are interested in understanding the impact of
vacations, PTO, or other off time on schedules. Furthermore, branch
managers need to account for non-customer-facing activities, open
and close tasks, etc. Scheduler provides an easy-to-use click and
drag shift planning tool for quickly conducting what-if analyses,
visualizing the impacts, and managing schedules.
www.kiran.com
Features Summary
Integrated with Kiran’s Forecaster
Smoothened FTE forecasts with half-hour granularity are received
by Scheduler as input from Kiran’s Forecaster. This seamless
integration greatly simplifies the branch manager’s job to identify and
address the gaps between required capacity and currently available
resources.
Improved Collaboration with Branch Level Access
Branch level access and standard reports improve collaboration
between central resource planning and branch management. Ability
for branch managers to easily distribute schedules to employees
improves collaboration between branch managers and staff.
Enterprise Class Security, Reliability, Redundancy
In order to meet the most stringent IT and compliance requirements
of world’s top retail banks, Scheduler applications and data are
hosted in a private cloud in a SAS 70 Level II and SSAE 16 compliant
facility. There is no single point of failure and we guarantee greater
than 99.5% uptime. You can enjoy the peace of mind of knowing that
your applications and data are protected by our best-in-class business
continuity and disaster recovery standards.
Simplified SaaS Delivery for Fast Implementation
and Rapid ROI
Scheduler is easy to deliver, maintain, support, and update. SaaS
delivery reduces demand on your own IT resources and enables faster
implementation of your solution. SaaS also improves maintainability
and support for your applications while enabling you to take advantage
of software enhancements.
www.kiran.com
Kiran’s Forecaster
Tactical Forecast
Kiran’s Scheduler
Shift Planning & Scheduling
Why Kiran Analytics?
Workforce
Planning
Labor
Scheduling
Branch
Transformation
with
Predictive
Analytics
• Experts in
Branch Network
and Workforce
Optimization
• Thought Leaders in
Talent
Acquisition
Predictive Analytics
Technologies
for Retail Banks
• Simplified Solution
Resource
Alignment
Delivery and
Outstanding
Customer Care
Kiran Analytics drives intelligent branch transformation for
retail banks through the application of predictive analytics.
Kiran’s solutions have been deployed in over 10,000 branches helping
forecast branch staff levels accurately, hire better people faster, plan and
schedule resources efficiently. As a result, retail banks increase sales and
customer service while reducing operational costs. Our customers have
annually saved tens of millions of dollars by transforming their recruiting,
resource capacity planning, and branch staff optimization processes.
www.kiran.com
[email protected]
© 2014 Kiran Analytics, Inc.
CloudCords® is a registered trademark of Kiran Analytics.
+1 858.270.9950