The 2013 Masters Club - Foley Publications, Inc.
Transcription
The 2013 Masters Club - Foley Publications, Inc.
Official publication of the Aurora Association of REALTORS® MARCH 2014 The Voice of Real Estate in Aurora, Colorado The Aurora Association of REALTORS® proudly presents S C LU B W ST ER AR MA D 3 A The 2013 Masters Club Aurora’s outstanding professional REALTORS®, each deeply committed to education, service and high achievement – these are the winners of the Aurora Association of REALTORS® Masters Club Award for 2013. Please turn to pages 6 & 7 to see who made the Masters Club. AAR hosts its annual RPAC Kick-Off – and you’re invited! Turn to pages 8 & 9 to learn more. Mission Statement We enhance our members’ ability to succeed with networking opportunities, professional development and other cutting edge services. Vision Statement We are the home of Colorado’s most successful REALTOR® professionals. 2013 - 2014 Officers and Directors AAR Directors Linda Philpott, Chair Westwind Realty [email protected] Ed Hardey, Chair-Elect Metro Brokers – Integrity Real Estate Group [email protected] Nancy Griffin, Immediate Past Chair RE/MAX Unlimited, Inc. [email protected] Laura Noe, Corporate Secretary Coldwell Banker Residential Brokerage [email protected] Sunny Banka Metro Bokers - Sunny Homes and Associates sunnybanka.comcast.net Patty Clark Metro Brokers - Morningside Homes [email protected] Debbie Friedman Coldwell Banker Residential Brokerage [email protected] Roy Lopez The Kentwood Company [email protected] Randy Nicholas RE/MAX Unlimited, Inc. [email protected] Mark Painter Keller Williams Realty Downtown [email protected] Susan Sechrist New West Realty, LLC [email protected] CAR Directors David Barber RE/MAX Unlimited, Inc. [email protected] Barb Cline Metro Brokers – Colorado Realty Now [email protected] Bob Brown RE/MAX Southeast [email protected] David DeElena Coldwell Banker Residential Brokerage Table of contents 3.....REALTOR® Rally registration deadline – March 18 4, 5.....Message from the Chair – State of the Association 6, 7.....Proudly presenting the Masters Club 8, 9.....Join AAR for RPAC celebation 10.....Affiliate Corner – Rent, then see the world 11.....Welcome New Members 12.....Real Ethics – a key to the Code 13.....CAR gives away prizes for RPAC 14.....CEO award, Crown Jewel –Tish Gaddy 16.....Education Schedule 17.....Calendar of Events, REALTOR® Update speakers 18.....REALTOR® Safety – Keep your technology safe 19.....Tech Talk 20, 21 .....Affiliate Roster 22.....NAR MVP+ Nancy Griffin RE/MAX Unlimited, Inc. [email protected] [email protected] Metrolist Directors Bruce Gardner Excelon Real Estate, Inc. [email protected] Cheri Long Weichert, REALTORS® - Professionals [email protected] Affiliate Representatives Clay Fell, Chair Fidelity National Title [email protected] Tish Gaddy, Vice Chair Heritage Title Company [email protected] Staff Chief Executive Officer Bookkeeper Carol Reed [email protected] Della Rosell [email protected] Member Services/ Professional Development Administrator Communications Director Cheryl Vavra [email protected] Raquel Isenhart Building Services Administrator The Aurora Outlook is published monthly by the Aurora Association of REALTORS®. Ideas and suggestions for articles may be submitted to Carol Reed, Editor, at 14201 E. Evans Drive, Aurora, CO 80014. Phone: 303-369-5549; Fax: 303-369-5524. The Aurora Outlook is distributed free to AAR members. Editor reserves the right to edit submitted materials. Opinions expressed in articles are not necessarily those of AAR, and AAR does not necessarily endorse the companies, products, or services advertised in the Aurora Outlook unless specifically stated. For advertising information, contact Ned Foley at Foley Publications, 303-758-7878. Mike Kuhl Aurora Association of REALTORS®MARCH 2014PAGE 2 The REALTOR® Rally is brought to you by the REALTOR® Associations of Metro Denver. SCHEDULE OF EVENTS 8:00am Exhibits Open - Coffee and Conversation 9:00am Color Guard and Tribute 9:45am “Designing a Life Worth Smiling About” Darryl Davis, real estate agent, professional speaker & humorist. In today’s world, life can be stressful, so it’s important not only to know how to deal with stress, but how to move through it and get to the other side.This is a fun, energizing and entertaining presentation. 11:15am “Generals in the Making” Moderated by Alan Smith, Broker/Owner of RE/MAX Professionals. Panelists: Kyle Malnati, Madison & Co.; Nicki Thompson, RE/MAX Alliance; Leanne Goff, the Stauffer Team; Euan Graham, Madison & Co. Each of these top producers will share their best practices and business models. 12:30pm Networking Lunch and Visit Exhibits 1:30pm “A Patriot’s Calling: Leadership, Teamwork and Sacrifice” Major Dan Rooney, USAF (Ret.) Major Rooney’s inspiring story of combat and serving others highlights the importance of teamwork, accountability and finding your life’s mission. His captivating stories empower his audiences with the skills to identify the moments of synchronicity guiding their lives and leaves them with a road map to become a positive force for change. 3-4:00pm Networking Reception and Visit the Exhibits REALTOR® Rally Wednesday, March 19, 2014 8:00am – 4:00pm Wings Over the Rockies Air & Space Museum–Lowry 7711 E. Academy Blvd, Denver Co 80230-6929 EARLY BIRD PRICES BY FEB 14, 2014* $49/REALTOR®/Affiliate Board Member $69/Non-Member Registration fee includes: Lunch/coffee breaks, Over 80 exhibit booths *PRICES increase by $10 after 2/14/14. Registration deadline is 3/18/14. No on-site registration and attendance is limited to the first 800 registrants! Print & Sign Sponsor: Web Site Sponsor: www.RealtorRally.com For information, email:[email protected] (p)720-748-4872 | (f) 303-474-6656 Aurora Association of REALTORS®MARCH 2014PAGE 3 From AAR’s Board Chair: Hidden Gems State of the Association Rather than featuring a person who is a “Hidden Gem” in our Association, we’re highlighting our Association of REALTORS® and Affiliates. I have been asked by several members to share the “State of the Association” address (modified slightly) that I presented at the REALTOR® Update Meeting Jan. 24. I’m very pleased to share our recent past and exciting future with you. By Linda Philpott, AAR Board of Directors Chair I’d like to first recognize our full-time staff members: Carol Reed, our CEO and Cheryl Vavra, our member services coordinator, education director, food preparation manager, dues collector, receptionist . . .you get the idea! Mike Kuhl is our building maintenance person, Della Rosell the bookkeeper and Raquel Isenhart coordinates many of our printed materials and monthly newsletter. This year our Affiliate Committee is chaired by Clay Fell with Fidelity Title; the Vice-Chair is Tish Gaddy with Heritage Title. Our Metrolist Directors are Cheri Long and Bruce Gardner; the Aurora Directors of the Colorado Association of REALTORS® are Barb Cline, David DeElena, Nancy Griffin and Bob Brown; Aurora member David Barber is the President-Elect of our state association. (At this point I asked the Board Directors to join me at the front of the room.) Now back to our local Board of Directors (BOD). I wanted them to be in front of you as a group because you almost never see the policy-making body in one place at the same time. These are your elected representatives. When a member is on the Board as a Director, he or she will make decisions for the good of the Association. Each Director signs a confidentiality agree- ment which means that actions taken by the Board are voted on and the decision becomes as if made by one person: it’s a collective vote and when Directors leave the meeting they are considered in favor of the decision, whatever it may be, and may not discuss the conversations leading to a decision or action. Visitors to the Board of Directors are not bound by this confidentiality policy so are generally not in attendance when votes are cast. Our Directors represent a wide range of backgrounds, experience and types of companies. They are: Chair-elect Ed Hardey with Metro Brokers Integrity Real Estate Corporate Secretary Laura Noe with Coldwell Banker Immediate Past President (appointed) Nancy Griffin with RE/MAX Unlimited Director Sunny Banka with Metro Brokers Sunny Homes Director Patty Clark with Metro Brokers Morningside Homes Director Debbie Friedman with Coldwell Banker Director Mark Painter with Keller Williams Realty Downtown Director Susan Sechrist with New West Realty Director Randy Nicholas with RE/MAX Unlimited - The Heather Gardens Team (who could not be here today) Director Roy Lopez with The Kentwood Company (who also could not be here today) My company is Westwind Realty. Our Association operates on a fiscal year from Oct. 1 – Sept., 30 so our offi- cers and budget change accordingly as do our membership numbers. We also operate under a process called Policy Governance. Basically it separates the directors and staff into sides, each with separate responsibilities. The Directors make policies and the staff carry out what needs to be done to accomplish the goals of the Directors. The CEO reports progress in writing to the Board on a regular basis. Some of our committees are Board committees and some are staff committees. I want to personally thank all of you who volunteer for any kind of committee work or special project throughout the year. Here is a little about membership numbers: your association billed just under 700 REALTOR® members and as of today about 85 percent have paid their dues. There were about 100 Affiliates billed and approximately 70 percent have paid so far. Many of our REALTORS® take advantage of the monthly payment plan we offer; in fact, the number using the payment plan is double what it was a year ago. Our program is unique in the metro area. We are the sixth-largest Association in the state. I’m sure you all think from time to time “What is the Board doing for me?” In 2013, the BOD voted to schedule a Strategic Planning workshop to determine our priorities for approximately the next three years. Our Workshop was held over a two-day period in early December with facilitator Melynn Sight from Kansas City, a national speaker and planner. As a result of working very hard those two days and at many meetings since then, we prioritized our goals into three separate areas and set up a work Aurora Association of REALTORS®MARCH 2014PAGE 4 group for each goal. But even before the work groups got too far along, we adopted a vision statement and a mission statement. The vision statement is how we see ourselves in the future and the mission statement is what we are going to do to bring our vision to fruition. Each is short but took a lot of discussion to formulate. The vision statement is: We are the home of Colorado’s most successful REALTOR® professionals. The mission statement is: We enhance our members’ ability to succeed with networking opportunities, professional development and other cutting edge services. Everything we do will be geared toward meeting our goals and these expectations. You will be seeing these two statements on most of our printed materials and on our website. We identified three strategic goals and I’ll discuss each separately. None of these goals will be reached overnight but we are beginning and every journey begins with one step. The first is adding membership value. We are evaluating everything we are doing and beginning a process of focusing from the outside in—starting with what members worry about most – and beginning to think, plan for, talk about, deliver and promote the most relevant portfolio of services. The second goal is planning for future profitability. Every corporation must continually evaluate operations and its financial well-being in order to survive. Not-for-profit corporations are no exception. While the past seven or eight years have been difficult for anyone to be profitable in the real estate business, it has been equally challenging for your Association. As a result of Strategic Planning we determined that leadership would evaluate the financial condition of AAR and make recommendations for the future to ensure that we remain a viable entity in the Denver area. A few key things you should know are: What can you expect this year? 1. AAR has a financial review or audit yearly to ensure that the finances of the association are being managed well and according to accounting standards. 1. Progress on our strategic plan to deliver value that meets or exceeds your expectations. 2. AAR has reserves that are invested according to investment policy that has been established by the Board of Directors. We also work with a professional investment manager to determine the best places to keep our money invested. 3. AAR owns this building, land and property at 14201 E. Evans Drive free and clear of any encumbrances. 4. AAR has no debt. 5. AAR is a million dollar corporation (on the balance sheet) which includes the land and property carried at original cost. In today’s cost the value would be much higher. 6. Expenses have exceeded income for the past several years. The third goal is to look ahead to ensure that key management is adequate to provide services. AAR has been fortunate to have only three executives in its 57-year history. That includes Gerry Rogers, Cheryl Gonzales and our present CEO Carol Reed. Leadership knows that continuity is especially important so part of our strategic plan is to ensure that we could continue to move forward if key management were unable to serve. The work group for this goal is working with Carol to develop first an emergency plan in case of her immediate absence and after that to identify a future plan for a successor when she decides to retire. Leadership believes the three goals of Membership Value, Financial Profitability and Key Management Viability are vitally important to the well-being of the Association to serve our members who are the reason for our existence. This Association is all about you—the member—and your directorate and staff want to make internal decisions from your point of view while making sure we have a long-range vision. 2. A new website. 3. Enhanced communication. 4. Continued networking, marketing and social opportunities. We have tried to plan our major events at a maximum of about one a month for many reasons. We know you have a life outside real estate but also know that getting to know each other better brings more business to all of us, Affiliates and REALTORS® alike. 5. Building improvements as finances allow. Our profitability work group will be looking closely at our revenue and expenses to help determine what we’ll be focusing on. Carol has done an unbelievable job of making every penny stretch. You all know that sometimes you have more month left at the end of the pay period than you have dollars to cover and that emergencies such as a furnace going out or a roof repair cost big dollars. We are no exception but remember what I said earlier: we have no debt. Last but definitely not least, you 6. have an experienced group of Directors on your board who are so dedicated, committed and in sync with each other that trusting the recommendations our three work groups will be suggesting will not be a problem. That doesn’t mean we always agree on every detail but we express our opinions freely, respect each other’s ideas and move forward jointly. It is a pleasure to be your Chair and I thank you and the Directors for this honor. I’d also like to thank Carol for helping with today’s presentation information. (At this point questions from the floor were taken.) Thank you again for listening so well and believing in our Association by paying your dues, making suggestions and volunteering to help as needed. Aurora Association of REALTORS®MARCH 2014PAGE 5 The Aurora Association of REALTORS® proudly presents The 2013 Masters Club The Masters Club Award recognizes outstanding professionalism in the real estate industry, including in its criteria exemplary performance in education; a commitment to serving the community; and achievement in sales, property management or appraisal of real property. W ST ER AR MA D 3 S C LU B A Aurora Association of REALTORS® MARCH 2014PAGE 6 2013 Masters Club Award Winners Sunny Banka David Barber Barb Cline Joan Cox David DeElena Dave Edwards Dawn Fabiszak Nancy Griffin Ed Hardey Cheri Long John Mitchell Laura Noe Bill Rapp Aaron Ravdin Barb Riley David Sullivan Metro Brokers – Sunny Homes & Associates Coldwell Banker Residential Brokerage Metro Brokers – Integrity Real Estate Group, Inc. Coldwell Banker Residential Brokerage Margaret Tucker HomeSmart Realty Group RE/MAX Unlimited, Inc. Key Real Estate Group, Inc. Weichert, REALTORS® - Professionals D.R. Real Estate Chris Yedo RE/MAX Unlimited, Inc. Aurora Association of REALTORS® Metro Brokers – Colorado Realty NOW Keller Williams Real Estate, LLC Metro Brokers – Mitchell Realty Services Fuller Sotheby's International Realty Metro Brokers – House to Home, Inc. RE/MAX Unlimited, Inc. Coldwell Banker Residential Brokerage Your Castle Real Estate, LLC. Applications covering the previous year are accepted in January and February; winners are announced in March. All AAR REALTOR® members are encouraged to check application guidelines to see whether they qualify for the award. MARCH 2014PAGE 7 Please join your Aurora Association of REALTORS® colleagues for the REALTORS® Political Action Committee (RPAC) Kick-Off Event Fri., April 18 at the Association Conference Center, 14201 E. Evans Drive, Aurora Enjoy breakfast at 8 a.m. | Program begins at 8:30 a.m. Special guest speakers Congressman Mike Coffman, HD6 Candidate Andrew Romanoff, HD6 Guests will be eligible for special door prize drawings when they make an RPAC donation. One ticket per $25 RPAC donation. Maximum entry of 10 tickets per person. •• Kindle Paperwhite •• | •• Flat Screen TV •• | •• Sports Package •• *Your contributions are voluntary and may be used for political purposes. You may refuse to contribute without affecting your membership rights. Thirty percent of your contribution may be used by RPAC to support federal candidates and other federal grassroots activities. A portion may also be used by the PSC to support state and local candidates and issues and other grassroots activities. Your contributions are not deductible. Aurora Association of REALTORS®MARCH 2014PAGE 8 Political Advocacy If real estate is your profession, politics is your business. Invest in your industry’s future through RPAC. The top ten reasons to invest in RPAC 1. RPAC works at all levels of government. Seventy percent stays state and local. Most of the money stays in your backyard for issues like property taxes, yard sign ordinances and disclosure requirements. 2. RPAC is truly non-partisan. We support the REALTOR® Party! It’s not about Republicans or Democrats, liberals or conservatives. The REALTOR® Party is focused only on issues that matter to you and your clients. 3. Advocacy in the REALTOR® Party is as easy as: Vote. Act. Invest. Get engaged. Make a difference. If we’re not at the table, we’re on the menu. 4. RPAC supports our clients and community. It’s not about us as REALTORS®. It’s not charity, but it’s not self-serving, either. Every home sale puts an average of $61,000 into the local economy. RPAC helps your clients’ livelihood, lifestyles and personal wealth. 5. RPAC is like insurance for your business. It protects you more than you know. You’ve got insurance for your home, your car and your health, right? Why not your profession? 6. RPAC protects private property rights and promotes homeownership. More closings for you by being a champion for you in areas that count. 7. You can invest on a monthly/quarterly basis. Invest the amount that’s right for you and your business. It’s easy and affordable! 8. Mortgage Interest Deduction and other tax benefits are cool. They’re cool – seriously. So are the 30-year mortgage, property tax deduction, flood insurance and a bunch of other benefits that make homeownership affordable and accessible. 9. Investing in RPAC saves you from having to read legislation and go to the Capitol yourself. You have a lawyer to protect your rights, a banker to protect your money, and insurance to protect your home and property. RPAC protects your livelihood. 10. Many of your peers are investors – will you join them? RPAC is important to many of your colleagues, and it will mean a lot for you to join them as an investor. Aurora Association of REALTORS® 2014 RPAC contributors Julia Adams Bob Allen Piyush Ashra Ann Bagwell Desiree Banka Sunny Banka David Barber Bob Brown Dana Brown Kathy Casey Henry Clark Jerry Coleman Virginia Coleman John Crothers Jon Dahl John Devlin Miller Eichelberger Larry Eirich Shawn Engel Paul Erdmann Doreen Eubank Patricia Filloon Bruce Gardner Shawn Hansford Troy Hansford Ed Hardey Michael Hardin Bruce Henson Nancy Henson Dawna Hetzler Aaron Hirsch Vanessa Holmes Thomas Johnson Lucy Kane Melinda Krneta Bob LeGare Cheri Long Roy Lopez Gisela Maar Santosh Manjrekar Joan Maranville Daniel Miner John Mitchell K. Lynn Myers Laura Noe Jody O’Brien Stephen O’Leary Paul Olthoff Jeff Parker Michael Patkalitsky Brian Peters Linda Philpott Dianne Pliley Eleanor Pope Pamela Pozelnik-Johnson Jacquelyn Rundell Susan Schaben James Schrock Panagiota Sietos Brad Smith Robert Smith Ron Smookler Anita Spring Janet Steedle Mark Stevinson Aaron Storck Ronald Talpers Lewis Tucker Shaunna Vander Does MARCH 2014PAGE 9 Affiliate Corner Rent out your house and see the world Imagine yourself kicked back on a beach, sipping a delicious beverage, waves crashing on the shore, gulls sailing leisurely overhead. This doesn’t have to stop at a daydream; I propose renting out your primary residence on a short-term basis to take advantage of the market, and going to see the world in the meantime. The market In our current market, interest rates are low and rental prices are very high. Take, for example, a three-bedroom, three-bathroom home in Aurora which rents for about $1,900/month. That same home is worth about $250,000. If you had a conventional 30-year mortgage on which you put 20 percent down when you refinanced at four per- cent, your monthly payment would be about $1,200-$1,400 (depending on HOA, etc.). This nets you $500-$700/ month for housing abroad after paying the monthly mortgage. How to rent it Your interest is piqued, but who will you rent to? Talking to a builder would be a great starting point. Oftentimes, builders have clients who are looking for short-term rentals while their homes are being built. Additionally, you’d be amazed at what reaching out to some REALTORS® and property managers could do, allowing you to expand your network in the meantime. There are also travel websites where you can list such rentals. By Brent Blankenburg, LeaderOne Financial Corp. What about your business? Assuming you work for yourself, or work somewhere that you can negotiate some freedom, escaping from your business is not an impossible task. There are many websites where you can find a personal assistant to hire for as little as $10/hour. A few hours of “training” each week leading up to your vacation, paired with dedicating no more than a few hours per week to sending e-mails while traveling, will yield results you would have never imagined. It’s time to strike while the rental iron is hot! With just a few hours of work and talking to new people each week, you will be on your way to making that dream an unforgettable and beautiful reality! Aurora Association of REALTORS®MARCH 2014PAGE 10 Welcome New Members Applications have been received from the following for membership. Any member who believes that an applicant is not eligible for membership in this Association should submit the objection in writing in accordance with the bylaws. Designated REALTORS® Lance Frazier Frazier Realty 6906 S. Biloxi Court Aurora, CO 80016 (303) 905-6335 Nelson Reed Sell State All Pro Realty 14001 E. Iliff Ave., #112 Aurora, CO 80014 (720) 248-3510 Designated Secondary REALTORS® Steve Cramer Exit One Realty 20 W. 84th Ave., #220 Denver, CO 80260 (303) 429-1234 Chad Madlom Madlom Real Estate 7951 E. Maplewood Ave., #125 Greenwood Village, CO 80111 (720) 287-7360 Roger Koltay Resident Realty South Metro PO Box 731 Littleton, CO 80160 (303) 913-1804 REALTORS® Meagan Tunstill Exit Realty DTC 383 Inverness Pkwy., #140 Englewood, CO 80112 Kaylee Krom Hutton Realty P.O. Box 494 Strasburg, CO 80136 (303) 913-7094 David Muwanga Brokers Guild Cherry Creek 7995 E. Hampden Ave., #100 Shana Barela Sheryl Crockett Denver, CO 80231 Brad Davis (303) 752-0007 Glen Fishman Aimee DeLuccio Derek Henderson Brian DeLuccio Charles Lee Cherry Creek Properties Jonathan Martinez 5655 S. Yosemite St., #109 Jeremy Nelson Greenwood Village, CO Pauline Pope 80111 Soupany Saignaphone (303) 713-9000 Carl Svanstrom Karren Hall Taewon Yoon Coldwell Banker Residential Keller Williams Realty Brokerage 6235 S. Main St., #250 8490 E. Crescent Pkwy., Aurora, CO 80016 #100 (303) 345-3000 Greenwood Village, CO Preston Bramley 80111 Ryan Gilmartin (303) 409-1300 Ekaterina Konkine Alisha Stone Jay McDonald Exit One Realty Keller Williams Denver Central 20 W. 84TH Ave., #220 1777 S. Harrison St., #1100 Denver, CO 80260 Denver, CO 80210 (303) 429-1234 (303) 722-3300 Jovani Gaeta Lalaena GonzalezFigueroa Vicki Hall Erin Jones Keller Williams Preferred Realty 11859 Pecos St., #200 Westminster, CO 80234 (303) 452-3300 Dayna Foley Keller Williams Realty – DTC 6300 S. Syracuse Way, #150 Englewood, CO 80111 (303) 771-7500 Tracy Doyle Key Real Estate Group 7600 E. Arapahoe Rd., #200 Englewood, CO 80112 (303) 740-7676 Daniel Jacobs Madlom Real Estate 7951 E. Maplewood Ave., #125 Greenwood Village, CO 80111 (720) 287-7360 Lori Timani MetroBrokers – Timani Realty, Inc. 13791 E. Rice Place Aurora, CO 80015 (303) 696-7800 Daniel Grimm Private Label Realty 8400 E. Crescent Pkwy., #150 Greenwood Village, CO 80111 (303) 802-1815 BRINGING YOU Shawn Coy RE/MAX Alliance 3000, LLC 13770 E. Rice Pl. Aurora, CO 80015 (303) 693-6666 Michelle Schei Resident Realty South Metro PO Box 731 Littleton, CO 80160 (303) 913-1804 Leila Reed Sell State All Pro Realty 14001 E. Iliff Ave., #112 Aurora, CO 80014 (720) 248-3510 Affiliates Vern Garding Garding Home Inspection 8801 E. Bayou Gulch Parker, CO 80134 (303) 501-3445 Dustin Hunter Hunter Homes 4480 S. Pitkin St. Aurora, CO 80015 (720) 838-7222 James Sabol Sellstate Ace Realty 1333 W. 120th Ave., #307 Westminster, CO 80234 (303) 531-0400 Raymond Chavez True Realty, LLC 5975 S. Quebec St., #142 Greenwood Village, CO 80111 (720) 209-5540 Mary Cusimano Lorene Logan Elise Waldron Christina Williams Zip Realty, Inc. 2000 S. Colorado Blvd., #2-420 Denver, CO 80222 (303) 302-1831 Peace of Mind ALL IN ONE PIECE Exodus Moving & Storage is a PREMIER Colorado Moving company. 800-549-1488 WWW.EXODUSMOVING.COM We’re independent and locally owned and operated. We’re not part of an impersonal van line syndicate. And you will never be just another move to us. Ever. LOCAL • NATIONWIDE • WORLD WIDE REsIDENTIAL, BusINEss MOvEs & EMpLOyEE RELOCATION Real Ethics By Steve Stazel The Code of Ethics, article by article Please consider keeping this month’s Real Ethics article for future reference. If you should ever want to know what any article of the Code of Ethics discusses, this is your source. Article Four Article Nine When buying or selling, make your position in the transaction or interest known. Assure whenever possible that transaction details are in writing. Article One Article Five Promote and protect your client’s interests, but be honest with all parties. Disclose present or contemplated interest in any property to all parties. Article Two Article Six Avoid exaggeration, misrepresentation, and concealment of pertinent facts. Do not reveal facts that are confidential under the scope of your agency agreement. Article Three Cooperate with other real estate professionals to advance your client’s best interests. Avoid side deals without your client’s informed consent. Article Ten Provide equal services to all clients and customers. Please read Real Ethics next month for a discussion of Code of Ethics Articles 11 through 17. Article Seven Accept compensation from only one party, except with full disclosure and informed consent. Article Eight Keep the funds of clients and customers in escrow. Each month, the Aurora Outlook features RealEthics, a column by Steve Stazel devoted to explaining Code of Ethics issues for members. The comments stated in this article are those of the author and do not necessarily represent the views of the National Association of REALTORS®, the Colorado Association of REALTORS® or the Aurora Association of REALTORS®. Ultimately, a hearing panel of the Professional Standards Committee determines whether a violation of the Code of Ethics has occurred on a case-by-case basis. These comments should not serve as the foundation of any ethics complaint, arbitration request or response. Aurora Association of REALTORS®MARCH 2014PAGE 12 THE GREAT RPAC GIVE AWAY $5000 WORTH OF PRIZES ❖ Every $50 invested = 1 ticket in the drawing ❖ $99 = 1 ticket to reception, 1 drink & 2 entries into the drawing ❖ Prizes include destination getaways and giftcards to hotspots! When? Wednesday, April 9th at 5:30 Colorado Ballroom at the Vail Marriott Attendance not required to enter drawing “RPAC – YOUR BEST INVESTMENT IN REAL ESTATE” Your contributions are voluntary and may be used for political purposes. You may refuse to contribute without affecting your membership rights. 30% of your contribution may be used by RPAC to support federal candidates and other federal grassroots activities. A portion may also be used by the PSC to support state and local candidates and issues and other grassroots activities. Your contributions are not deductible for federal income tax purposes. No purchase necessary to participate. For more details call 800.944.6550 or visit www.ColoradoREALTORS.com CEO Carol Reed wins Consumer Award American Real Estate Media (AREM) honored Aurora Association of REALTORS Chief Executive Officer Carol Reed with the “EIEIO” Consumer Award Feb. 8. Reed was live on the air when the Denver Metro’s Home Buyers and Sellers Radio Show presented her with the award for her “consistent commitment to consumers through energy, intelligence, experience, integrity and opportunities.” Several members of the Association were onhand for the surprise presentation. Crown Jewel of the Month: Tish Gaddy In keeping with her theme for the year, AAR Board Chair Linda Philpott is recognizing an outstanding volunteer each month – a “Crown Jewel” of the Association. Tish Gaddy, Heritage Title Company, was the Crown Jewel for January in recognition of her hard work on the Homeowner Services Fair. As an Affiliate member of the Association’s Membership Linkage Committee, Gaddy committed to helping plan and execute the annual event, taking on the task advertising and promoting it within AAR and to the community. She did a wonderful job, bringing in approximately 200 attendees to visit Affiliate member booths to learn about products and services. 20+ Years of Real Estate Publishing Excellence! For advertising informaion: 303-758-7878 foleypub.com Aurora Association of REALTORS®MARCH 2014PAGE 14 At North American Title Our Flexibility is Your Advantage Flexibility is a critical element when underwriting commercial and residential real estate transactions. As an independent agent, we have the unique ability to seek creative solutions to the title challenges that arise from time to time. You see, unlike many of our competitors, we maintain five title insurance underwriters. This significantly improves our underwriting flexibility since we have the ability to “shop around,” not just for pricing, but more importantly, for creative solutions to get your deals closed! In today’s competitive marketplace, it is important for real estate professionals to have the support of a team with the resources to give them a competitive advantage. North American Title has that team in place. To find out how you can benefit from our flexible underwriting, contact us. NORTH AMERICAN TITLE COMpANy Client Care Denver Like Clockwork ® t: 303.316.3400 e: [email protected] www.nat.com/colorado ©2014 North American Title Company. All Rights Reserved. North American Title Company is not responsible for any errors or omissions, or for the results obtained from the use of this information. | CO14-3920 R 1-9-14 Education Schedule Date Time C.E. Instructor Class REALTORS®/ non members 2014 CREC 4-Hour Annual Update Course 3/13 4/23 8:30-12:30 4 1-5 4 DeElena Barber 2014 CREC 4-Hour Update Course Licensees are now required to complete 12 hours of the mandatory 4-Hour Annual Commission Update Course prior to applying to renew an active license, activate an inactive license or reinstate an expired $35 AAR license to active status. Be sure to take this course early to stay ahead of your competition! Please note: The 4-Hour Annual members/ $50 all Commission Update Course is not the Mandatory Ethics Course. The Mandatory Ethics Course receives elective credits, not credit others toward the 4-Hour Annual Commission Update Course. New Member Ethics & Orientation Requirements 4/22 8-Noon 4 Barber New Member Ethics (New member requirement course. May also be taken by AAR members to fulfill Quadrennial Ethics requirements.) Introduction of NAR Code of Ethics requirements. This course must be taken within 120 days of application by new REALTOR® members. $35 AAR members/ $55 all others Interactive Quadrennial Ethics Update All REALTORS® must take an Ethics Update course every four years in order to maintain REALTOR® membership. If you have NOT taken an Ethics class after Jan. 1, 2013, you must do so by Dec. 31, 2016 in order to remain a member in good standing. This requirement is completely separate from the Real Estate Commission Update requirement. The Ethics Update course applies toward the elective credits required to renew your license. Get this requirement done early! $35 AAR members/ $55 all others NAR Ethics Update Courses 3/18 8-Noon 4 Barber CE Elective Credit Courses 4/3 9-1 4 Gardner Buyer Mastery Attend this class to gather ideas and learn skills to help your clients with the decision-making processes of purchasing a home. Learn how to develop and use consultant- and permission-based selling skills, property showing skills, negotiation techniques, closing strategies, how to help your buyers write winning contracts and more. $40 AAR members/ $55 all others 4/9 9-1 4 Gardner Seller Mastery In this marketplace, it is crucial to turn leads into clients. Develop powerful listing presentation skills and negotiation techniques that work. Learn to help clients establish the right value range for the property and how never to negotiate your commission again. Packed with great ideas and skills, this is possibly the best listing class you will ever take. $40 AAR members/ $55 all others Gardner Getting Listings in a Sellers’ Market The current real estate market has changed, and listings are at a premium. This class is packed with great ideas for getting more listings today! Learn classic prospecting techniques with new-age concepts, new technologies that engage and convert listings prospects into sellable listings and eliminate your competition! Leave this class with lead generation ideas that you can apply immediately for results. $25 AAR members/ $50 all others 4/15 11:30-2 2 Tools of The Trade 3/20 9-11 2 Metrolist Instructors Realist: Accessing Public Records Information This course explores basic functionality and navigation of the MLS Public Records system Realist. Students learn to access, navigate, search, and customize Realist. They learn to generate five propertycentric public records reports: Property Detail Report, Comparable Report, Market Trends Report, Neighborhood Report, and Free Neighborhood Profile Report. Students also learn to print, email, and export results and reports. Please register at https://www.eventbrite.com/e/realist-accessing-public-records-information-aar-tickets-10053439107 4/17 10-11 0 Barber REALTORS® Property Resource (RPR) Advanced reporting features allow you to create custom reports for clients and customers, keeping you, the REALTOR®, at the center of the transaction armed with tremendous information and analytics all in Free one place. Learn to use your latest benefit! This is available to REALTOR® members only. Registration is required for all courses. Please visit www.AuroraRealtors.org for a downloadable registration form. Aurora Association of REALTORS®MARCH 2014PAGE 16 Calendar of Events MAR Wed., March 12 10 a.m. – 12:30 p.m. AAR Board of Directors Meeting Thurs., March 13 8:30 a.m. – 12:30 p.m. 2014 CREC Update (DeElena) Fri., March 14 8:30 a.m. – 9:30 a.m. REALTOR® Update Meeting 4 p.m. – 10 p.m. Texas Hold ‘Em Tournament Tues., March 18 9 a.m. – 1 p.m. NAR Ethics Update (Barber) Thurs., April 3 9 a.m. – 1 p.m. Wed., March 19 8 a.m. – 4 p.m. REALTOR® Rally Thurs., March 20 9 a.m. – 11 p.m. 3 p.m. – 5 p.m. Metrolist Realist: Accessing Public Records Membership Linkage Committee Fri., April 4 8:30 a.m. – 9:30 a.m. REALTOR® Update Meeting 10 a.m. – 11 a.m. Government Affairs Forum Fri., March 21 8:30 a.m. – 9:30 a.m. REALTOR® Update Meeting 10 a.m. –11 a.m. Affiliate Committee Meeting Fri., March 28 8:30 a.m. – 9:30 a.m. REALTOR® Update Meeting Regional XI Meetings, Sheraton Downtown Denver April 1-3 Wed., April 2 Buyer Mastery (Gardner) Noon – 1 p.m. Tech Talk REALTOR® Update Speakers All AAR members are invited to Friday REALTOR® Update Meetings, 8:30 a.m. March 14 March 21 How to Cheat at Poker Ryan Urbach, Hallmark Home Mortgage Foreign Sellers Compliance Officer Janet Sosnowski, Fidelity National Title REALTOR® Update Meetings – a great member benefit! March 28 Buckley Air Force Base Update Col. Dan Wright, Commander 460th Space Wing, Buckley Air Force Base April 4 Government Affairs Forum - Legislative Update CAR Vice President of Public Policy Ted Leighty Breakfast provided by Bale Nicholls, Exodus Moving and Storage When you present a new listing at a REALTOR® Update Meeting, the Association will send a letter to your client letting him or her know that you marketed the property to numerous peers and colleagues in the industry. This benefit is another way the Association strives to serve you. Attendance is just $1, except on the first Friday of the month when there is no charge and breakfast is provided by an Affiliate member. All AAR members are welcome. Thank you to these Affiliates who gave a door prize at REALTOR® Update Meetings in February. Feb. 14 Brent Blankenburg, Leader One Financial Feb. 21 Judy Jones, Colonial National Mortgage Feb. 28 Connie Ellefson, Organo Gold March 7 Benjamin Martin, 1st Mortgage, and Dustin Hunter, Hunter Homes Aurora Association of REALTORS®MARCH 2014PAGE 17 As a REALTOR®, your daily to-do list probably looks more like a “what NOT to do” list when it comes to staying safe on the job. REALTOR® Safety: Make it a priority in 2014 You lead strangers around unknown properties… advertise that you will be alone in a vacant home on a Sunday afternoon… offer rides to people you hardly know…work odd hours in sometimes quiet offices…multi-task on the way from one place to the next. Staying safe on the job takes awareness and planning. You need a strategy for keeping safety as a top priority every day of the year. In this space each month, AAR offers some important tips to help you plan your appointments, open houses, office time, online presence and more with an eye toward helping you stay safe on the job. Keeping your technology safe By Tracey Hawkins, Safety and Security Source Over the years I have researched some dynamic technology products on the market that cover cell phone safety/security, technology security to protect your valuables, and personal safety products that protect you while you work. Surprisingly, there are a number of safety and security apps or web-based programs on the market. Do your research and determine which features are most important for your business. Do you use your cell phone for business? Do you e-mail and receive client financial documents from your smartphone? Do you carry your laptop with you and use it for work? Do you show or host open houses alone? Most agents answer “YES” to many of these questions. Smartphone safety Agents are multi-taskers. You take phone calls, answer e-mails, text, juggle busy schedules, are in and out of your car all day and often times start early in the morning and end late at night. Sometimes the everyday things we do can be a danger to ourselves without us even realizing it – like texting and driving. There are devices that use Bluetooth signaling to automatically prevent your phone from operating while the car is moving unless you have a hands-free device. Such devices work on most cell phones and cars. A key feature to look for is a tamper-free safe driving system that reports removal, deactivation or other misuse by text or e-mail to a designated administrator. This is especially helpful if you have team members or agents working for you (also great if you have teenagers). Track your device Another option for keeping the information on your smartphone safe if it has been lost or stolen is to install a tracking device on it. A tracking device can also be installed on laptops and notebooks. Key features to look for in a good tracking device include: 1. Remote storage and/or secure cloud storage options. 2. Encryption feature with a permanent delete (quarantine) option. 3. Anti-theft feature which remotely locks or wipes data from a missing/stolen device, and tracks the device via GPS, Wi-Fi, and phone signal. A bonus feature is that some can remotely take pictures through the device’s camera to catch any thieves in the act of using the device. Real-time internet threat protec4. tion to block dangerous text links and keep agents safe online while uploading a new listing to their property website and to block dangerous links sent to agents. 5. Offers a private cell number with a local area code but does not link to the agent’s cell number. Privacy during this information age is fleeting. If you have researched some of the info-based websites, you know that you can enter a phone number and find out personal information about anyone. Use the service that offers a local number, with a local area code, not affiliated with your actual cell number. That makes it impossible to track you in that manner. It works with all carriers. ® Find lost or stolen gadgets With the significant investment we make in technological tools, it is a financial and business set back when your laptop, smartphone, net/notebook, purse, or camera has been lost or stolen. There is amazing technology on the market that can act as an electronic “leash.” These devices signal when you wander a preset distance from your property, i.e. 60 feet. You can also get “last seen” GPS information. Many of the units are portable and can fit in a wallet or on a keychain. Also invest in an encryption product for your laptop hard drive. If it's lost or stolen, the thief can't gain access to your confidential data or your client's data. Tracey Hawkins, a.k.a. “Tracey, the Safety Lady” is a former real estate agent who has been teaching agent safety over the last 18 years. In 1995 Hawkins founded Safety and Security Source in Kansas City, Missouri and presents on topics including personal, home, auto, and real estate safety. Visit NAR’s REALTOR® Safety Web site at www.REALTOR.org/Safety. This article is part of the NATIONAL ASSOCIATION OF REALTORS® 2013 REALTOR® Safety article series. For more safety tips and information, visit www.realtor.org/Safety. Aurora Association of REALTORS®MARCH 2014PAGE 18 Tech Talk Are you a tech-savvy professional? The role of technology in real estate changes constantly. Keep up with AAR’s Tech Talk. AAR’s Tech Talk April 2, Noon – 1 p.m. AAR Conference Center Talk tech with your AAR colleagues in a forum designed to help you stay on top of the latest trends. Free member benefit. Bring your own brown bag lunch. Tech Talk typically meets the first Wednesday of each month. Mark your calendar for the first half of 2014– May 7, June 4. Aurora Air, Inc. Heating - Air Conditioning Boilers - Air Humidifiers Service - Replacement Reasonable prices All Makes All Models Inspections Call 303.344.4232 SD Accurate - Dependable Since 1965 Home Warranty Protection For Sellers, Buyers and Investors; homes, condos, town homes, etc. Susan Rivas Guaranteed repair and replacement savings! Reliable service 365 days a year 24/7. [email protected] 303.349.5120 Protection of home’s mechanical systems, appliances, roof and more, regardless of age! 303.986.3900 Account Executive (Direct) 800.571.0475 V i s i t u s @ B l u e R i b b o n H o m e Wa r r a n t y. c o m BLUE RIBBON HOME WARRANTY, INC. Affiliate Roster The Aurora Association of REALTORS® is proud to feature its Affiliate Members Reference these pages often and support the Affiliate members who support you. Appraisers David Ehrnstein DME Enterprises, LLC (303) 622-4240 Ron Holm, SRA Holm Realty & Appraising, LLC (303) 755-7554 John Mitchell MB-Mitchell Realty Services (303) 696-2121 Ron Palise RJP Appraisals (303) 757-0578 Jim Rauh Rauh Appraisal Company (303) 617-8501 Richard Shields Richard Shields, Appraiser (303) 693-4174 William Walsh TEK Enterprises (303) 750-1023 Attorney/Legal Services Jesse Aschenberg Bankruptcy Law Professionals (720) 493-9733 Donald Peterson Donald Peterson - Attorney (303) 758-0999 Charlene Hoover Dove Chocolate Discoveries (720) 201-9885 Home Improvement, Repairs and Restoration Coffee Distribution Harold Barnes Barnes Property Preservation (720) 351-0545 Ray Kauffman C/T Home Services (303) 475-1962 Connie Ellefson Organo Gold Coffee (303) 523-3664 Collectibles Jerri Grable Mullis M. Mullis Collectibles (303) 868-2272 Commission Advances Christie Banowetz Commission Express Front Range 720-588-4702 Draperies, Shades and Window Designs Brenda Howard Blind Corners & Curves (303) 810-4247 Estate Sales Ron Reece Ambitious Estate Liquidators (720) 255-3046 Financial Planning R.E. Bravo B&B Investments Ryan Siggers (303) 690-1766 Rod Martin’s Complete Basement Systems Bert Hermelink (303) 805-8751 Strategic Advantage Financial (303) 696-6700 Car Wash & Detail Barry Hillegas Government Agencies Autawash of Colorado, LLC Colorado Housing and Finance (303) 745-5645 Authority (CHFA) (303) 297-7306 Carpet Cleaning/Services Homeownership Assistance Jerry Burns Program (HOAP) Colorado Carpet Care (303) 739-7900 (303) 843-6344 Richard Demichelis Handyman Services Liberty Carpet Cleaning Robert Turra (720) 262-6469 Bob's Handyman and Computer Services Geary Diltz (720) 217-4868 Smell Away Solutions of Denver (303) 475-0938 Hard Surface Restoration Basement Issues Contractor Carpet Sales Shelly Thoman Carpet Connection (303) 564-1777 Home Inspection Companies Benjamin Cobian 5 Star Home Inspections (720) 708-7015 Stuart Davis Ridgeline Home Inspections (303) 548-5473 Jose Diaz Jardy Property Inspections (303) 946-1752 Dennis Garcia A-Pro Home Inspection (303) 547-7053 Vernon Garding Garding Home Inspection 303-501-3445 Tom Gould WIN Home Inpection (303) 752-9400 David Hays All Points Home Inspections (720) 670-0366 Steve Johnson Clear Choice Home Inspections (303) 902-3819 Rob Knepshield RBS&K Home & Bldg. Inspectors (303) 646-1131 Marshall Mayer Pillar To Post Home Inspection (303) 258-6491 Thomas Recke Pillar To Post (303) 337-6713 Bryan Rose Rose Inspections Company (303) 622-6440 Home Remodeling Dustin Hunter Hunter Homes 720-838-7222 Home Staging Lisa Sachleben Design Refined (303) 841-4333 Mico Smith Metamorphing Interiors (720) 810-9429 Home Warranty Companies Susan Rivas Blue Ribbon Home Warranty (303) 349-5120 Insurance Companies Gloria Barton Bowen Insurance Group (303) 840-1198 Emmanuel Bible American Family Insurance (303) 680-7495 Art Blaszczyszyn Affordable American Insurance (303) 577-9998 Michael Juliano Famers Insurance (303) 693-4044 Lending & Mortgage Companies Ann Bagwell CSBT Mortgage Group (303) 669-5656 Brent Blankenburg Leader One Financial (303) 994-8668 Cathy Bok American Pacific Mortgage of Colorado (303) 757-4121 Judy Jones Colonial National Mortgage (303) 521-6053 Tom Gross Crestline Mortgage (303) 775-8010 Deb Gustafson Navy Federal Credit Union (720) 748-5209 Dwain Jennings Nationwide Direct Mortgage (303) 870-3726 Stacey King Wells Fargo Home Mortgage NMLSR ID 463341 (303) 332-8384 David Leonard Universal Lending Corporation (303) 759-7388 Rona Lewis WR Starkey Mortgage (303) 671-8733 Justin Vollmerhausen CO Hard Surfaces (720) 470-3268 Closing Gifts Michael Athens Cutco Closing Gifts (303) 909-1405 Aurora Association of REALTORS®MARCH 2014PAGE 20 Veronica Marshall A.B.L.E. Mortgage, Inc. (303) 946-6750 Benjamin Martin 1st Mortgage (720) 202-3183 Jason Renatti Bank of England (720) 279-8857 John Romero BVVA Compass Bank (303) 390-2302 Deb Seeber Universal Lending Corporation (303) 512-6224 Ryan Urbach Hallmark Home Mortgage (720) 933-3991 Sean Choi First Bank of Aurora (303) 574-3461 Paulette Wisch Reverse Mortgage-Universal Lending (303) 759-7354 Ben Yost Nova Home Loans (303) 587-4297 Marketing/Printing Diana Thacker New Way Marketing (720) 870-5725 Moving & Storage Dale Nicholls Exodus Moving & Storage (303) 884-9858 New Home Builders Fathi Hanish Lennar Homes Beacon Point (303) 766-0405 Painting & Drywall Michael Imelmann Paint-N-Place (303) 908-5209 Jay Munoz Professional Custom Painting (720) 331-1397 Personal Development Ron Meier Your Life 2 Learn (303) 898-7046 Photography & Virtual Tours Trichon Billingsley MB - Blue Apple Property & Management (720) 275-5683 Dorothy Brunston The Real Estate Lady (303) 309-6900 Steve Charlett Doctor Relocation, LLC (720) 870-5321 Rick Douglas Richard E. Douglas (303) 949-6400 Robin Edwards Keller Williams Realty (720) 371-4535 PK Kaiser Capital Brokers, LLC 720-404-5215 Tim Larson Westwind Rental Management (303) 873-1225 Joan Maranville Maranville Realty (303) 745-3505 Larry Sellers Home Pride Realty (720) 859-0566 Maria Sojo MB - Blue Apple Property & Management (720) 297-3730 Property Rehab Pam Lippitt Steve Pisano Virtuance Vacant Interiors, Inc. (303) 482-2999 ext. 9 (303) 472-8026 Lisa Nelson Front Range Virtual Tours & Express Flyers Publications, Advertising & (720) 222-3471 Plumbing & Sewer Tim Simon Sewer View, LLC (720) 201-3774 Printing Neil Fancher Complete Digital Image Solutions (720) 949-0829 Relocation Paula Budd RE/MAX Alliance Relocation (303) 850-1855 Roofing Angela Grunst Roof Brokers, Inc. (303) 944-8363 Tom Hall Roof Brokers, Inc. (303) 750-1900 Michael Lucero Colorado Escrow & Title (303) 910-9626 Sandy Plaven First American Title (303) 513-5581 Meah Sarina Land Title Guarantee Co. (303) 358-8637 Sewer Scope Howie Metz Quality First Plumbing (303) 916-6226 Structural/Civil Engineers Chris Carter Structurecheck, LLC (303) 841-5000 Title Companies Desiree Banka North American Title Company (303) 521-5966 Don Booher Colorado Escrow & Title (303) 907-2122 Clay Fell Fidelity National Title (303) 695-5472 Tish Gaddy Heritage Title Company (303) 437-4143 Dawn Greenidge Capital Title (720) 275-9440 Kelli Klein Fidelity National Title (303) 695-5472 Property Management Sunny Banka MB-Sunny Homes & Associates (303) 521-5331 All efforts have been made to ensure the accuracy of the information on the Affiliate Roster. Errors or omissions are unintentional. To report an inaccuracy, please contact [email protected]. Aurora Association of REALTORS®MARCH 2014PAGE 21 NAR Member Value Plus program: earn rewards by taking action The National Association of REALTORS® Member Value Plus (MVP+) Program rewards members for taking an active role in their professional organization. The Association believes that involved members improve the Association and increase its value for everyone. What you need to do Every two weeks a new MVP+ offer is posted. All you have to do is complete the specified Action within the two-week timeframe. After you complete the Action, you’ll receive instructions and a code via e-mail to redeem your Reward. That’s it. It doesn’t get simpler than that. What you can expect to receive Valuable Rewards from across the spectrum of NAR’s services may be included, ranging from free e-products to discounts on NAR event registration, and much more. It’s NAR’s way of reminding you, its member, of the valuable tools, programs and services available through membership. Start today Getting started is easy. Browse around at http://mvp.realtor.org/about/ to learn more about the MVP Program, and then go to the “Current Offer” page at http://mvp.realtor.org/ to find out what Action you should take and your Reward for doing it! MVP Actions/Rewards March 1-15 Your Action: Download FREE eBooks through the NAR Library. Your Reward: A download of Social Media for REALTORS®: Facebook. An $11.95 value. Details: The National Association of REALTORS® library offers more than 3,500 digital books, audiobooks and videos that can be downloaded to your computer, portable device or smartphone. Topics include sales and marketing, residential and commercial real estate, technology, management and personal growth. Using digital books is as easy as 1-2-3. Go to www.ebooks.realtor. org and have your NRDS number handy. Download the free reader software using the Software link located at the bottom of the website. Borrow up to six titles at a time by clicking on titles of your choice. Rewards e-mails for this offer will be distributed within 48 hours of completing the action. You’ll receive an e-mail with a promotional code and information on how you can order the Social Media for REALTORS®: Facebook download for free from the Realtor.org/Store. Your deadline to order is April 15. NAR features a new Action/Reward Mar. 16-31. Check the website for details! Aurora Association of REALTORS®MARCH 2014PAGE 22