Senior LIFESTYLES - Healthcare Partners, IPA

Senior
LIFESTYLES
A Quarterly Newsletter Exclusively for
HealthCare Partners’ Medicare Advantage Members
“I was so much older then.
I’m younger than that now.”
– Bob Dylan
Winter 2015
When it comes to living well, what could be more important than your health?
HealthCare Partners is committed to helping you live a healthier life.
In this issue:
Member Events Description and Registration Guidelines...............Page 2
Member Events Calendar........................................................................Pages 4-5
Health & Wellness Tips..........................................................................Page 6
Learn how you can earn extra $ with our Ambassador Program......Page 7
Member Event News..............................................................................Back Cover
Feeling Lucky? Enter our Free Winter Raffle!.....................................Back Cover
Senior
LIFESTYLES
As a HealthCare Partners Member, you are automatically enrolled in our Member’s Club, featuring events
designed to create an enriching and enjoyable experience for lifelong wellness. Most events are free and
priority registration may be given to members residing in the county of the member event location. Please
have your Health Plan Member I.D. Card available when you call to register for member events.
Important Member Event Registration Guidelines:
Please call 1-800-501-1799 and speak with one of our representatives to register for a member event. Please do
not leave a message as NO RESERVATIONS WILL BE ACCEPTED WITH A PHONE MESSAGE and your call will not
be returned. Please let us know if you need to cancel a reservation as there is a waiting list for many of our events.
Due to the popularity of our events, please note the following Event Attendance Policy: If you fail to attend three
events over a three month period without notifying us in advance, you will not be eligible to participate in any
events for the remainder of the calendar year.
You may call to register for February and March events beginning on Monday, January 19 at 8:30 am.
Please note you must register no later than 14 days prior to each event.
Member Event Highlights:
Come in from the cold and join us for some good times with your fellow members and
HealthCare Partners staff! For a complete calendar listing, please refer to pages 4-5.
February:
It’s American Heart Month! Enjoy a light breakfast and learn as we play Healthy Heart
Bingo. Get cooking with the Baking Coach as we make and take home a delicious
heart healthy treat for Valentine’s Day while learning about the health benefits of dark
chocolate! Bring your questions and get answers at our Health and Wellness lecture
featuring Heart Health. Get fit and learn how to improve your balance and prevent falls
with a fitness expert, and indulge in our trip to the Brooklyn Museum for an insider’s
look at the Art of High-Heeled Shoes!
March:
March is National Nutrition Month! Fun, Food, and Facts return with a light breakfast
and Nutritional Bingo. The Baking Coach returns with a hands-on lesson for cooking
and eating healthy on a budget. Our Health & Wellness Series continues with Colorectal
Cancer Awareness. Cornell Coop will stop by to show us how to make celebrations
fun, healthy, and active. Then it’s time for our own celebration with our Open House,
including games, fitness demos, refreshments, and health tips! Then we are back on
the road with a trip to the famous Carnegie Hall and the United Nations for a guided
tour. We’ll finish the month with a Film Festival … sit back and enjoy one or all of these
fabulous films while enjoying some healthy snacks:
• Romeows (Retired Older Men Eating Out Wednesdays):
An award-winning film featuring Brooklyn on a plate; a moveable feast about
friendship, continuity, longevity, and brotherhood.
• Soul Food Junkies:
How the American culinary tradition of soul food began, to the present efforts to
cook healthier versions of these beloved foods while holding on to these traditions
rich with family history.
• Joan Rivers: A Piece of Work:
Follow a year in the life of the trailblazing comic, covering her entire career and her
relentless desire to keep working (and working) with humor. Wickedly funny and
surprisingly moving.
www.hcpipa.com
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Senior
LIFESTYLES
Start the New Year with a
healthier new you!
Annual preventive screenings are necessary for prevention
and early detection of disease. Screenings for colon
cancer, breast cancer, glaucoma, and coronary artery
disease among others should be performed each year. At
HealthCare Partners, we are committed to promoting the
health and well-being of our members. Together with you
and your Doctor, we work as a team to manage your overall
health to help you reach your wellness goals. We will reach
out to you throughout the year to remind you of the tests
and screenings you will need.
“The greatest gift of wealth is health.” – Virgil
Preventive Screenings
The screenings below are recommended annually.
Screening
Appointment
Completed
BMI
____________________
____________________
Mammogram
____________________
____________________
Glaucoma
____________________
____________________
Colon Cancer
____________________
____________________
Cholesterol
____________________
____________________
Diabetic
____________________
____________________
BMI
____________________
____________________
Mammogram ____________________
____________________
Call to schedule your screenings today!
New for 2015!
If it’s your birthday month,
we want to celebrate you!
RSVP and attend any member event
during your birthday month and
receive a free gift.*
*Members only please, limit 1 gift per
person, must show proof of birthday.
Happy
Birthday,
Jean!
Happy 100th Birthday to
HealthCare Partners Members
Salvatore S. and Alice B.!
HCP member Jean W.
is pictured here with
Dr. Ricky Vohora of
Excel Urgent Care at a
recent member event.
www.hcpipa.com
3
Senior
LIFESTYLES
February 2015
Monday
All events are FREE to our members unless otherwise noted.
You MUST R.S.V.P. for ALL events. Please call: 1-800-501-1799
Tuesday
Wednesday
Thursday
Friday
February is American Heart Month!
Give your heart a valentine gift: Dance,
walk, or just listen to a favorite song!
Anything can be fun when
you add music – even cleaning!
2
Phone registration
for all February
and March events
begins on Monday,
January 19
at 8:30 am
Brooklyn
9
Valentine’s Day
Special Event!
Flatbush YMCA
1401 Flatbush Avenue
10:00 am
3 Nassau
4 Queens
5
Valentine’s Day
Health & Wellness
Special Event!
Series: Heart Health
Ethical Humanist
Harvest Room at
Society of LI
Jamaica Market
38 Old Country Road
90-40 160th Street
Garden City
Jamaica
9:30 am
11:00 am
Brooklyn
6
Guided Tour: Killer
Heels: The Art of the
High-Heeled Shoe
Brooklyn Museum
200 Eastern Parkway
11:00 am
Nassau
10
Balance Exercise For
Fall Prevention
Island Assisted Living
820 Front Street
Hempstead
1:00 pm
Queens
11
Member Appreciation
Movie Day
Jamaica Multiplex
Cinemas
159-02 Jamaica Avenue
Jamaica
1st matinee
Brooklyn
12
Balance Exercise For
Fall Prevention
Flatbush YMCA
1401 Flatbush Avenue
1:00 pm
Queens
13
Valentine’s Day
Special Event!
Harvest Room at
Jamaica Market
90-40 160th Street
Jamaica
10:00 am
17
16 Queens
Balance Exercise For
Fall Prevention
Harvest Room at
Jamaica Market
90-40 160th Street
President’s Day!
Jamaica
1:00 pm
Brooklyn
18
Heart Healthy Bingo
Applebee’s Triangle
Junction
2201 Nostrand Avenue
9:30 am
Nassau
19
Health & Wellness
Series: Heart Health
Panera Bread
2375 Merrick Road
Bellmore
9:30 am
20
23 Nassau/Queens 24
Heart Healthy Bingo
Panera Bread
669 Hillside Avenue
New Hyde Park
9:30 am
Nassau
25
Member Appreciation
Movie Day
Sunrise Multiplex
Cinemas
750 W Sunrise Highway
Valley Stream
1st matinee
Brooklyn
26
Health & Wellness
Series: Heart Health
Park Plaza Diner
220 Cadman Plaza West
Downtown Brooklyn
9:30 am
27
www.hcpipa.com
4
Senior
LIFESTYLES
March 2015
Monday
Nassau
Special Event:
Members’ Open
House
Panera Bread
2375 Merrick Road
Bellmore
3:00 pm
All events are FREE to our members unless otherwise noted.
You MUST R.S.V.P. for ALL events. Please call: 1-800-501-1799
Tuesday
Wednesday
2 Brooklyn
3
Nutritional Bingo
Applebee’s Triangle
Junction
2201 Nostrand Avenue
9:30 am
Thursday
Friday
5
4 Queens
Health and Wellness
Series: Colorectal
Cancer Awareness
Harvest Room at
Jamaica Market
90-40 160th Street
Jamaica
11:00 am
Nassau
6
Nutritional Bingo
Lantern Diner
564 Hempstead Turnpike
West Hempstead
9:30 am
Reminder: Daylight
Savings Time starts
Sunday 3/8 at 2 AM
12 Brooklyn
Brooklyn
9 Nassau
11 Queens
13
10 All Counties
Special Event:
Cook Once, Eat Twice! Cook Once, Eat Twice! Tour of Carnegie Hall Nutritional Bingo
Harvest Room at
Members’ Open
Ethical Humanist
881 7th Avenue
Flatbush YMCA
Jamaica Market
House
Manhattan
1401 Flatbush Avenue Society of LI
90-40 160th Street
Flatbush YMCA
38 Old Country Road
10:30 am
10:00 am
9:30 am
1401 Flatbush Avenue
Garden City
1:30 pm
9:30 am
Queens
16
Cook Once, Eat Twice!
Harvest Room at
Jamaica Market
90-40 160th Street
Jamaica
1:30 pm
Brooklyn
23
Health & Wellness
series: Colorectal
Cancer Awareness
Park Plaza Diner
220 Cadman Plaza West
Downtown Brooklyn
9:30 am
17 Brooklyn
18
Member Appreciation
Movie Day
Linden Boulevard
Multiplex Cinemas
2784 Linden Boulevard
1st matinee
All Counties
24
Guided Tour of the
United Nations
UN Visitors Center
47th Street and 1st Ave
Manhattan
10:30 am
Queens
30 Brooklyn
31
Film Festival
Film Festival
Harvest Room at
Flatbush YMCA
Jamaica Market
1401 Flatbush Avenue
90-40 160th Street
10:00 am
10:00 am
www.hcpipa.com
Queens
25
Special Event:
Members’ Open
House
Harvest Room at
Jamaica Market
90-40 160th Street
Jamaica
1:30 pm
Nassau
19
Health & Wellness
Series: Colorectal
Cancer Awareness
Island Assisted Living
820 Front Street
Hempstead
11:00 am
Queens
20
Let’s Celebrate with
Food … Healthy Ways
to say Yum!
Harvest Room at
Jamaica Market
90-40 160th Street
10:00 am
26 Nassau
Film Festival
Elks Lodge
2162 Veterans
Boulevard
Massapequa
9:30 am
27
March is National Nutrition Month … submit
your favorite healthy recipe for a chance
to win a free prize!!
Mail your recipe, name, and phone number to:
HealthCare Partners, IPA
501 Franklin Ave, Ste 300
Garden City, NY 11530
0r Email: [email protected]
5
Fall Prevention:
Take the right steps today to maintain independence for tomorrow
Sources: The National Council on Aging, Web MD & The New York Times
As the population lives longer, the number of older adults who fall and suffer
serious, even fatal, injuries is soaring. Every 15 seconds, an older adult goes
to the Emergency Room for a fall-related injury. 2.4 million people over the
age of 65 were treated in emergency rooms for falls in 2012, representing a
50% increase in falls over the previous decade. Researchers say there has also
been a rise in diseases linked to falls, such as diabetes, heart disease, stroke,
arthritis, and parkinson’s. In some cases, the medication to treat the disease
can increase the risk of falling.
Stay safe with the following fall prevention tips:
• Find a good balance and exercise program – bring a friend!
• Talk to your Primary Care Physician to assess your risk of falling
• Regularly review your medications with your Primary Care
Physician or Pharmacist. Be mindful of side effects and take
medication only as prescribed
• Get your vision and hearing checked annually and update your
glasses
• Keep your home safe; remove tripping hazards, increase lighting,
and install grab bars in key areas, such as the bathroom
• Talk to your family and friends. Get the support of others to take
simple steps to stay safe
• Take your time ... more accidents occur when you are in a hurry
• Always wear well-fitting shoes (waterproof with a good rubber
tread in winter)
• Consider an emergency response system, particularly if you live
alone
“As the saying goes in the Army, they can’t make you do anything,
but they can make you wish you had.” – Ramin Rahimin
Customer Service with a Smile
“As a Customer Service Representative, my job is to help the members first by
understanding their issue, and then putting together the pieces of the puzzle to resolve
it, follow up if necessary, and most importantly, explain it to the member. People can
be frustrated at times, and a bit of patience along with knowledge and follow up can
go a long way! We speak to about 50-70 members each day, and our goal is to resolve
their issue on the first call if possible. First impressions count!” – Theresa S.
Customer Service
Representative
Theresa S. pictured
above with Supervisor
Regina D.
www.hcpipa.com
Tips on how to best prepare for a call to Customer Service:
Help us to help you! Prior to calling 1-800-877-7587, have the following
items on hand:
• Your Health Plan I.D. card
• Any documentation to support your question/issue (i.e., claim, etc.)
• Paper/pen
6
Apply to be a HealthCare Partners Ambassador today!
It’s time to put your lifetime of
experience, talents, and skills
to work! Current HealthCare
Partners Medicare Advantage
members are eligible to apply
for this unique opportunity
to work as a casual part-time
employee:
Barbara B., Karen M., and Anna T. in the
office.
• Represent HealthCare Partners at member events and
health fairs
• Office projects, such as large mailings
• Invitation to exclusive Ambassador events
• Paid training
What a wonderful way to be active while making
new friends and earning extra income!
Please call 1-800-501-1799 or email [email protected]
for more information, or you can inquire at any of our member
events.
“Aging is not lost youth, but a new stage of
opportunity and strength.” – Betty Friedan
Marjorie K. and Claudette C. enjoying
some healthy foods during a Farmers
market tour.
“I retired 10 years ago after working for 24 years at
Long Island Jewish Medical Center as a Patient Access
Representative and Union Delegate. As a retiree, I am able
to be more active than ever! I volunteer with the National
Ski Patrol at Belleayre Mountain, I enjoy golf, tennis, trips
to museums and theatre, and to travel. I go to the gym to
stay fit. My husband and I have been married for 55 years
and have 2 married children with 5 wonderful grandchildren
ages 13 to 24! As an Ambassador, it has been very nice and
heartwarming to mingle with my peers and to enjoy all of the
events offered by HealthCare Partners.” – Georgia C.
Georgia is pictured far right
accompanied by Xavier L. and
Rosaria A. at a recent member event.
Marjorie K. and
Renee A. are
pictured here
with several
HealthCare
Partners
members at a
recent event.
www.hcpipa.com
7
501 Franklin Ave., Suite 300
Garden City, NY 11530
Join our Free Winter Raffle!
(Members only please)
Enter our raffle to win a movie ticket package
(includes 2 tickets and refreshments)
How to enter:
• R.S.V.P. and attend any Winter
Member Event (See Event
Calendar on Pages 4-5)
• Email your name, address,
and phone number to:
[email protected]
Entry deadline is Friday,
March 27.
Good Luck!
Congratulations to raffle winner Renee A.!
513377-0005 12/14
“And why not do something new every day of your life?” – Elaine Stritch
At HealthCare Partners, we believe you are never too old to learn something new and that each day is another
opportunity for a fulfilling experience. We offer events to our Medicare Advantage members in an effort to
improve the quality of their life through health and wellness programs. Here is a sample of some of the activities
offered with our Member’s Club:
• Health Education
• Museum & Walking Tours
• Exercise & Dance Classes
• Cooking Demos and Nutrition Workshops
• Lectures & Discussion Groups
• Holiday & Birthday Celebrations
• Art Workshops
• Film & Book Talks, and much, much more!
“You don’t stop having fun because you get old, you get old because you stop having fun” – Unknown
“Attending HealthCare Partners member events opened up
a new opportunity of something we can share as a couple. The events are always exciting and newsworthy for our age
group, and the lectures are very informative. It’s good to get
out and interact with other people while reinforcing a healthy
message. I also enjoy working as an Ambassador.” – Lynette S.
“We really look forward to, and enjoy attending, the
HealthCare Partners member events. Murray has felt much
better since attending. Thank you for organizing such great
events.“ – Murray W. and Juliette L.
www.hcpipa.com
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