Austria`s largest tour operator in direct sales and the

Transcription

Austria`s largest tour operator in direct sales and the
Company
Profile
Austria’s largest tour operator in
direct sales and the largest incoming
agency in Central Europe
Eurotours Ges.m.b.H. | Kirchberger Straße 8 | 6370 Kitzbühel | www.eurotours.at
Contents
Editorial ..................................................................................... 3
Editorial on behalf of the management
Eurotours at a glance ............................................................... 4
Number one in Central Europe
Locations.................................................................................... 5
Eurotours offices
The philosophy behind Eurotours International!........................ 6
The formula for success
Individual travel ......................................................................... 7
The powerful incoming agency with the “full service” philosophy!
Group travel .............................................................................. 8
The perfect supplier of tailor-made programmes for groups!
Large groups, events, projects.................................................. 9
Your reliable partner for large projects!
M.I.C.E...................................................................................... 10
Expert in meetings, incentives, conventions and events!
City breaks............................................................................... 11
The specialist in travel to city destinations!
Add-on services....................................................................... 12
The “one-stop shop” providing all services!
Tour operator.....................................................................13 - 15
The finder of creative distribution channels…
Technology............................................................................... 16
Unique IT solutions, specially developed in-house
Online....................................................................................... 17
The virtual world of Eurotours International
News..................................................................................18 - 19
Communication in all directions
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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©Paul Bachmann
Editorial
Editorial on behalf of the management
Eurotours International has been at home in the new, modern company headquarters since 2009. During this time the so-called “MS
Eurotours” ship has mastered many a storm. Neither global nor national crises were able to put it off course. In keeping with its motto
“full steam ahead into a successful future” the company was able to continue its journey with only a slight correction to its course.
Around 1.2 million contented holidaymakers per year, more than 800 business partners from 59 countries and more than 1000 hotel
partners and 3000 further suppliers are proof of this success.
The fact that this positive development is also possible in economically difficult times is above all due to the solid basis upon which the
company is built. More than three decades of stable and continuous development have made Eurotours Austria’s largest tour operator
in direct sales and the largest incoming agency in Central Europe. This is only possible with a team of highly motivated and dedicated
employees, who together take care of the clients’ requests.
Why was such a large “ship” and not an oversized alpine chalet built in Kitzbühel of all places, the very heart of the Alps? That is also
a reflection of Eurotours’ stongpoints: imagination and innovation. Which is why the company tries to offer something special for the
best weeks of the year, whether it be additional services during a holiday in one of the traditional resorts, or extraordinary trips to the
most distant countries of the world. The company has also set new standards in sales and distribution. There was great interest and
excitement in 2003 when the first holidays went on sale via a food discounter. Today this concept is taken for granted and is used by
more and more holidaymakers.
In 2011 a total of 50 new employees were taken on to cope with the increase in business and the management was also extended.
Two competent colleagues, COO Helga Freund and CFO Martin Winkler MBA, now support Dipl.-Ing. Hans-Dieter Toth, the founder
and CEO of Eurotours.
Dipl.-Ing. Hans-Dieter Toth
CEO Eurotours Ges.m.b.H.
Helga Freund
COO Eurotours Ges.m.b.H.
Martin Winkler
CFO Eurotours Ges.m.b.H.
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Eurotours at a glance
Number one in Central Europe
Founded in 1980 as a small family company, Eurotours has grown over the past 32 years to become not only the largest incoming
agency but also one of the largest tour operators in direct sales in Central Europe. During this time the company has acquired an
enormous amount of know-how and, from the very beginning, has set important trends on the market.
Today a team of 300 highly qualified experts in tourism cater for all kinds of organized travel: from individual travel in the resorts and
city destinations to group travel, incentives and conventions.
Areas of business: :
FIT
Individual Travel
Group
Travel
City
Breaks
MICE
Projects
Large Groups
Technology
Tour
Operator
Add-on
Services
In 32 years Eurotours International has produced a turnover of 2.1 billion Euros, has organized holidays for more than 61
million guests and, in doing so, has generated 12 million overnights.
Founded: Legal status:
Management: Offices: Representatives abroad:
Employees:
Subsidiaries:
Pax per year: Turnover per year: 1980
Limited liability company
DI Hans-Dieter Toth (Chairman of the Board, CEO), Helga Freund (Director of Tourism, COO),
Martin Winkler (Financial Director, CFO)
Kitzbühel (headquarters), Vienna, Salzburg, Italy, Poland and Slovenia
Great Britain, Germany, Netherlands and Croatia
300
ECOTEL Hotelmanagement (100%), Eurotours Potovanja/Slovenia (100%), Eurotours Polska (80%),
Eurotours Italia (75.1%)
> 1.2 million
> 233 million Euros
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Locations
Eurotours offices
Eurotours is represented in 3 different locations in Austria. The headquarters are situated in Kitzbühel. In addition Eurotours has offices
in Vienna and Salzburg. Beyond the borders there are branch offices in Italy, Slovenia and Poland and the company also has representatives in Germany, Great Britain, the Netherlands and Croatia.
Eurotours Kitzbühel
Eurotours Wien
Eurotours Salzburg
Kirchberger Straße 8
A-6370 Kitzbühel
Tel.: +43 (0) 5356 606 0
Fax: +43 (0) 5356 606 6
[email protected]
Lassallestrasse 3
A-1020 Wien
Tel.: +43 (0) 1/205 606 0
Fax: +43 (0) 1/205 606 88
[email protected]
Alpenstrasse 99
A-5020 Salzburg
Tel.: 0662 / 62 57 36 - 0
Fax.: 0662 / 62 57 36 - 25
[email protected]
Eurotours Italia srl
Eurotours Potovanja d.o.o.
Eurotours Polska sp.z.o.o.
Via G. Saragat, 9
I-37066 Sommacampagna (VR)
Tel.: 0039 045.89.61.689
Fax: 0039 045.21.09.880
[email protected]
Dunajska Cesta 21
SI-1000 Ljubljana/Slovenija
Tel.: +386 1 436 0041
Fax: +386 1 436 0042
[email protected]
Rynek Gl. 7/5
PL-31-042 Krakow
Tel.: +48 124 28 4360
[email protected]
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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The philosophy behind Eurotours International!
The formula for success
The formula for Eurotours’ success is the provision of high quality services at the best possible rates, in keeping with the motto
“Quality need not be expensive!”. This, on the other hand, is only possible thanks to a vast purchasing power and a professional
team which is active throughout the world. The resulting advantages for the partners are intelligent sales opportunities, the best
contacts and, above all, absolute reliability.
The largest incoming agency and one of the largest tour operators in direct sales in Central Europe
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enjoys the trust of more than 800 customers in 59 countries
works together with more than 1000 hotel partners and 3000 further suppliers
has more than 32 years of experience in tourism
has a team of highly motivated and very well trained employees
is a “one-stop shop”, which offers its customers an absolute “all-round” service
has been part of the “Verkehrsbüro Group”, the largest enterprise in tourism in Austria, since 1998
has the most advanced technology at its disposal
is one of the top 500 most dynamic companies in Europe
The customers are at the very centre of Eurotours’ thoughts and actions – the company strives not only to satisfy them but to fill
them with inspiration!
What you can expect from Eurotours as your partner:
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personal support from start to finish
a multilingual and experienced team of experts in tourism
a long-term partnership which you can rely upon
permanent quality control in order to maintain the high quality of services
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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©Archiv Kitzbüheler Alpen Marketing
Individual travel
The powerful incoming agency with the “full service” philosophy!
In the past few years Eurotours was able to develop numerous trends and products, e.g. the first all-inclusive packages in the Alps, or
the first bonus card on the Austrian market, which today are amongst the most successful in the branch.
The tour operators and partners are able to book destinations throughout the whole of Austria and the surrounding countries at
an unbeatable price-performance ratio.
The Eurotours Complete Incoming Service Package:
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contracting of the services
electronic processing of the data plus a digital picture archive
monitoring of brochure content before going to print
capture and transfer of reservations via dedicated data lines
handling of arrivals including the provision of local tour escorts
invoicing, quality control and complaint management
More than 800 tour operators in 59 markets worldwide place their trust in the company’s service and are therefore able to concentrate on the most important task – selling the product in the source market.
A selection of the most attractive products in the city destinations can be found in the “Best of City Travel” brochure, which is
published yearly. If you cannot find what you are looking for there, please contact the F.I.T. department under [email protected].
The specialized team will be pleased to send you a tailor-made offer.
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Group travel
The perfect supplier of tailor-made programmes for groups!
The perfect combination of innovation, motivation, creativity, adventure, novelty, excitement, fun, relaxation and pleasure: the many
years of experience and comprehensive know-how in this field mean that Eurotours is expert in the organization and handling of your
group travel arrangements.
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study tours
European tours
adventure tours
special interest tours
overnight stays
tours for companies and associations
classic arrangements and complete solutions for groups
pre- and post-season tours
In the field of special interest tours, Eurotours features numerous product ideas for “Religious group travel, pilgrimages and choirs”
in its programme. A separate project department is dedicated to the handling of all kinds of special groups. A selection of ideas relating
to religious travel can be found in the current brochure “Travel at heavenly prices!” (in German only).
The Eurotours service package for group travel:
• one-stop travel services
• planning of suitable itineraries
• booking of accommodation
• reservation of guides, tickets, ferries and all other additional services
• handling of the arrivals including the provision of tour escorts
• invoicing, quality control and complaint management
Quality, service, a cooperation based on partnership and trust, as well as products at unbeatable prices are of the utmost importance to Eurotours.
A large selection of various group programmes can be found under www.eurotours-grouptravel.at or in the current group travel
brochure. Tailor-made tours to meet the requirements of the clients are of course also possible. Please contact the group department
under [email protected].
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Large groups, events, projects
Your reliable partner for large projects!
Eurotours is a specialist in the organization and handling of large groups. A particular aspect of this area of business is the handling of
tours for 3000 participants on average, which presents a real challenge as far as logistics and know-how are concerned. Every year
Eurotours organizes tours for almost 100 000 participants in this specific area.
Eurotours’ success in this area of business is the result of consistent key-account support by experienced Eurotours staff, from the very
first preparations right up to the on-site management.
The extensive range of services includes:
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product development
contracting of services
preparation of the project
training of the tour guides
handling of the project
accounting
Anybody who is familiar with the organization of such large projects knows just how important it is to be able to rely 100% on the agency
in charge. Contact Eurotours, your reliable partner for large projects, under [email protected].
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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M.I.C.E.
Expert in meetings, incentives, conventions and events!
Eurotours can look back on many years of experience and numerous successfully handled events in the M.I.C.E. area of business.
Eurotours offers you the following services:
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exact analysis of your requirements and professional planning of the event
hotel contracting and handling of reservations
contracting and organization of social programmes and events
organization of transfers
professional “on-site” management by experienced teams
accounting of all services
With Eurotours as your partner you are guaranteed success! Eurotours maintains the highest standards of quality in their work
and uses the most modern web-based technology. The highly motivated and professional team will put together a creative programme for you, tailor-made to suit the exact requirements of your group and perfectly organized down to the very last detail.
Contact [email protected].
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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City breaks
The specialist in travel to city destinations!
Eurotours is not only a specialist in resort holidays, but is also your strong partner in the organisation of travel to city destinations, both
in Austria and the surrounding countries. The team of around 40 multilingual tourism experts in the Vienna based office have
detailed knowledge of the destinations and are therefore in an ideal position to cater to the requirements of their international
clientele. Their many years of experience means it is possible to create tailor-made programmes for every single client, both for groups
and individuals.
The F.I.T. department offers:
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hotel accommodation in all categories
transfers
city break packages specially designed for airline passengers
sightseeing tours and excursions
reservation of tickets for all cultural events
The group department offers:
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reservations for all kinds of tourist groups, from budget student packages to top luxury accommodation
specially created itineraries to suit your exact requirements
reservation of hotels, transfers, sightseeing excursions, restaurants, tickets and more…
special interest groups
innovative and inspiring programmes for incentive groups
hotel allocations and social events for congress participants
In-depth product knowledge, regular practice-orientated on-site training, many years of experience on the market and a high level
of dedication mean that Eurotours Vienna ([email protected]) is your reliable partner for the organisation of successful city trips!
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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©TVB Saalbach
Add-on services
The “one-stop shop” providing all services!
In keeping with its “full-service” philosophy, Eurotours is a “one-stop-shop” which offers an extensive range of supplementary services in addition to the hotel accommodation. To put it simply, you, the customer, can book everything you need at the same time. For
example:
Transfers
Customers can be met at any of the airports in Austria, as well as in Zurich, Munich or any of the major airports in the neighbouring
countries. The means of transport include everything from coach, taxi, limousine or even helicopter! A Meet & Greet service is also
available on request.
Ski packages
Ski passes, ski tuition and ski hire: the “Learn to Ski” and “Learn to Snowboard” programmes are particularly popular.
Excursion programmes, theatre tickets, leisure activities and the organization and operation of events complete the tourist
package.
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Tour operator
The finder of creative distribution channels…
The selling of holidays via distribution channels other than through a classic travel agency is a concept which has since become fully
accepted by guests. Such a cooperation is particularly interesting for partners who are otherwise not involved in the travel business.
“Travel” has a positive connotation for most people, which in turn has a long-term positive effect on the image of the provider.
Eurotours is not just a classic incoming agency but also acts as a tour operator in cooperation with trade unions, banks, insurance and
commercial companies. Eurotours is responsible for the complete travel arrangements – from the contracting of the services to the final
accounting.
In the past few years Eurotours has grown to become one of the largest tour operators in direct sales in Central Europe (710 000 passengers in 2011).
Why Eurotours?
Partners from non-tourism branches may have access to the end consumer, lack however the expertise in selling the product “travel”.
Eurotours offers:
• a team of experienced tourism professionals with special know-how in this area of business
• modern software technology which has been specially developed in-house
• constant monitoring of the quality of the services
• highest standards of quality in the operation
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Tour operator
…from Austria to Slovenia!
Austria
In an exclusive cooperation with Hofer KG, the largest food discounter in Austria, Eurotours has been very successfully selling holidays
in Austria under the brand name of “Hofer-Reisen” since the end of 2003.
www.hofer-reisen.at.
Switzerland
The tour operating business began in Switzerland in 2007 with “ALDI SUISSE TOURS”. Through the cooperation with ALDI SUISSE
TOURS Eurotours has grown to become one of the largest tour operators in direct sales in Switzerland. In order to cope with the high
increase in demand, Eurotours is constantly looking for further partners in the field of hotel accommodation, restaurants, travel and
event management. All of the ALDI SUISSE TOURS offers are characterized by an excellent price-performance ratio.
www.aldi-suisse-tours.ch
Germany
Following Hofer Reisen in Austria and ALDI SUISSE TOURS in Switzerland, Eurotours has also been supplying Aldi Deutschland with
travel products since 2009. The cooperation profits above all from Eurotours’ vast amount of know-how in tourism in the Alps; Eurotours boosts the Aldi Reisen Deutschland range of offers with great products, in particular from this area.
www.aldi-reisen.de
Italy
At the start of 2009 the company also founded its own tour operator in Italy, Eurotours Italia S.r.l.. Like its parent company in Kitzbühel,
Eurotours Italia S.r.l. covers all forms of organized travel. The offer ranges from individual travel in all price categories in both the cities
and resorts, to group travel, incentives and conventions. Hotels, flights, transfers, ferries, cruises or complete packages are included.
Eurotours Italia S.r.l. is the perfect “one-stop shop” on the quite small-scale Italian travel market, covering all travel requirements.
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Tour operator
Poland
In the first half of 2009 Eurotours began its tour operating activities on the Polish market with Eurotours Polska.
Slovenia
A further subsidiary was founded in autumn 2010, Eurotours Potovanja. New clients and partners in southeast Europe are constantly
being acquired by the office in Ljubljana. For example, Eurotours could start a cooperation with the largest daily newspaper in the
country, “Zurnal” (www.zurnal24.si/popotnik), as well as the mineral oil company “Petrol” (www.petrol-travel.si).
www.eurotours.si
Tchibo
In 2011 Eurotours started a new and extensive partnership with Tchibo-Reisen. Eurotours is now the exclusive supplier for Tchibo of
all products in the Austrian and Swiss destinations. In addition Eurotours also provides tours for further Tchibo marketing activities.
The offers can be found in all of the more than 1000 Tchibo shops in Germany, Austria and Switzerland and are also marketed online.
http://reisen.tchibo.de | http://reisen.eduscho.at
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Technology
Unique IT solutions, specially developed in-house
The ICWin (Incoming under Windows) incoming and tour operator software is a core element of Eurotours and has greatly contributed
to the growth of the company. The close cooperation between technicians and professionals in tourism resulted in the creation of a
tailor-made, practice orientated IT solution, without which it would be impossible to handle such large volumes of business today.
ICWin Facts:
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recording of allotments and automatic transfer to the tour operator
automatic capture and transfer of reservations via dedicated data lines
efficient booking control through automated data exchange with the partners
automatic dispatch of booking lists, reservation confirmations, booking overviews, vouchers, etc.
booking and invoicing as stipulated in your contract
ICWin has enormous capacities and guarantees a fast and accurate cooperation with the company‘s partners.
Eurotours online and Eurotours Webservices (XML):
Eurotours’ business partners have access to a booking platform, which offers them a wide range of fixed hotel allotments.
• personalized allotments and individual prices
• fixed allotments in around 1000 hotels in Austria and the neighbouring countries
• reservation possible right up until the day of arrival
XML means that partners are able to adopt our offers online and transfer them to their own distribution channels.
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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Online
The virtual world of Eurotours International
Company homepage
Following the relaunch of the company homepage www.eurotours.at in 2010, extensive information relating to the world of Eurotours is
clearly presented, including a separate press and download area:
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press / download area: here you can find the most current press releases and images. It is also possible to easily download logos,
brochures, documents etc.
Eurotours network: if you want to know who to contact for your market, then this is the right place to look.
virtual tour to get a better impression of the company headquarters in Kitzbühel
contact form for new clients and business partners
logins and links to the business and booking portals
career: current job vacancies, as well as information about the company’s social commitment, awards etc.
Blog
(in German only)
With the new, freshly initiated corporate blog, www.eurotours-reisen.com/blog, Eurotours would like to provide its readers with a view
behind the scenes. As honesty and authenticity are of the utmost importance to Eurotours, employees write about topics which are
important to them or which occur in their sphere of work or in the company’s environment.
In addition you will also find interesting articles relating to travel or holidays, as well as background information such as travel safety,
information about a country or travel ideas.
Social Media
Eurotours is present as a company on diverse platforms in the social web:
• XING: www.xing.com/companies/eurotoursinternational
• Kununu: www.kununu.com/at/all/at/gt/eurotours-gesmbh
• Facebook: www.facebook.com/EurotoursReisen
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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News
Communication in all directions
As the largest incoming agency and one of the largest tour operators in direct sales, Eurotours plays an important role in the international tourism economy. Therefore the company’s activities are time and again of interest to media representatives, as this small selection
of reports shows.
21 000 passengers travelled with Eurotours and Albus
SALZBURG – Coach holidays are
booming: last year, in cooperation
with Eurotours, 21 000 passengers
travelled with the Salzburg company Albus Salzkraft Reisen, a
plus of 36.4% compared to 2010.
“Albus has a fleet of top quality
coaches, as well as the know-how
and logistics as far as transfers and
boarding points are concerned.
Eurotours has the know-how in
tourism and takes care of the product and sales”, Erich Schabhüttl,
manager of Albus, explains. Two
new “Number One” deluxe buses,
which will operate throughout
Europe, should attract further
target groups.
Albus director, Erich Schabhüttl (left) and Eurotours CEO Hans-Dieter Toth
intensify their cooperation.
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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News
Eurotours International From a two-person company to the largest incoming agency in Central Europe in 32 years.
Good quality at every level
Kitzbühel: Eurotours International
is the largest incoming agency and
one of the largest tour operators in
direct sales in Central Europe. The
company, the headquarters of which
are situated in Kitzbühel, is a member
of the Verkehrsbüro Group, Austria’s
leading enterprise in the field of tourism. In the past 21 years Eurotours
has produced a turnover of 2.1 billion
Euros, has handled holidays for a total of 12 million guests and generated
around 60 million overnights. 300
highly qualified experts in tourism at
Eurotours take care of the marketing
of the products in Austria and the
surrounding countries. Eurotours
business partners are more than 800
customers in 59 countries, more
than 1000 hotels and 3000 further
suppliers.
In Europe’s “500” Club
Hans-Dieter Toth founded Eurotours
in 1980. Within three decades he has
succeeded in turning the company
into the largest incoming agency in
Central Europe and one of the largest
tour operators in Austria in direct
sales. In Germany, the home of the
largest travel companies in Europe,
Eurotours would rank amongst the
top twelve companies according to
the amount of turnover and even in
sixth place according to the number
of passengers.
Eurotours offers all forms of orga-
Eurotours CEO Hans-Dieter Toth
And the TRIGOS 2012
goes to…
In the category for the place of
work, Eurotours International won
the TRIGOS, an award for “responsible companies”. The company’s
extensive and workplace- friendly
measures were the decisive factor
behind this victory.
On 24 May Eurotours International, the largest tour operator in
direct sales in Austria, received the
TRIGOS Tyrol, an award for Corporate Social Responsibility (CSR).
The head of human resources at
Eurotours, Dr Uwe Perschl, is delighted about the recognition of the
company’s long-term personnel policy. “For us it is not only individual
measures in the workplace which
are important, but we have put together a reasonable, acceptable and
family-friendly package”. Only in
this way is it possible to keep qualified employees, for whom both
family and job are essentially important, in the company for a long
period of time. Both sides benefit
from the ideal working conditions;
the more motivated and content
the employees are, the greater the
reduction in stress, which is directly reflected in the quality of the
work. The good working conditions
at Eurotours are also reflected in
the minimal amount of sick leave,
on average 3.4 days a year, while
the average in Austria lies around
12 days per year. “This means we
also have better chances of attracting qualified staff on the local employment market”, Perschl explains
further.
nized travel: individual and group
travel, as well as incentives and conventions. Furthermore Eurotours is
one of the largest tour operators in
direct sales in Central Europe and
sends guests from Austria, Germany, Italy, Poland, Switzerland and
Slovenia to the most attractive holiday destinations around the globe.
“Quality need not be expensive.
Quality can be offered at every level, on a campsite just as much as in
a luxury hotel”, is one of Eurotours
CEO Toth’s maxims. “Whoever recognizes the needs of the client can
set trends themselves, instead of
just chasing after them”.
As the sole company in tourism in
Austria, in 1998 Eurotours became
a member of the exclusive “Europe’s
500”, a club initiated by the EU,
to which only the most dynamic
companies in the whole of Europe
belong.
benefits. Amongst other things
there is no cost for lunch in the
company canteen, which is run
by the deaconry and employs six
people with handicaps. For parents
with children between the ages of 1
½ and 6 years the company has its
own kindergarten which is open all
year round.
Eurotours director, DI Hans-Dieter
Toth, puts the company’s business
success mainly down to the performance of his employees, “who all
pull together”. Therefore a voluntary bonus of Euro 300 000 in total
was recently paid to more than 240
employees. Furthermore there are
additional opportunities for training and further qualifications.
The employees can also take advantage of many voluntary social
Eurotours is honoured for its sense
of social responsibility
Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected]
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www.eurotours.at
Eurotours Ges.m.H.
Headquarters:
Kirchberger Straße 8, A-6370 Kitzbühel
Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6
e-mail: [email protected], www.eurotours.at
Eurotours Ges.m.H.
Vienna office:
Lassallestraße 3, A-1020 Wien
Tel.: +43 (0)1 205 606-0, Fax: +43 (0)1 205 606-88
e-mail: [email protected], www.eurotours.at