Austria`s largest tour operator in direct sales and the
Transcription
Austria`s largest tour operator in direct sales and the
Company Profile Austria’s largest tour operator in direct sales and the largest incoming agency in Central Europe Eurotours Ges.m.b.H. | Kirchberger Straße 8 | 6370 Kitzbühel | www.eurotours.at Contents Editorial ..................................................................................... 3 Editorial on behalf of the management Eurotours at a glance ............................................................... 4 Number one in Central Europe Locations.................................................................................... 5 Eurotours offices The philosophy behind Eurotours International!........................ 6 The formula for success Individual travel ......................................................................... 7 The powerful incoming agency with the “full service” philosophy! Group travel .............................................................................. 8 The perfect supplier of tailor-made programmes for groups! Large groups, events, projects.................................................. 9 Your reliable partner for large projects! M.I.C.E...................................................................................... 10 Expert in meetings, incentives, conventions and events! City breaks............................................................................... 11 The specialist in travel to city destinations! Add-on services....................................................................... 12 The “one-stop shop” providing all services! Tour operator.....................................................................13 - 15 The finder of creative distribution channels… Technology............................................................................... 16 Unique IT solutions, specially developed in-house Online....................................................................................... 17 The virtual world of Eurotours International News..................................................................................18 - 19 Communication in all directions Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -2- ©Paul Bachmann Editorial Editorial on behalf of the management Eurotours International has been at home in the new, modern company headquarters since 2009. During this time the so-called “MS Eurotours” ship has mastered many a storm. Neither global nor national crises were able to put it off course. In keeping with its motto “full steam ahead into a successful future” the company was able to continue its journey with only a slight correction to its course. Around 1.2 million contented holidaymakers per year, more than 800 business partners from 59 countries and more than 1000 hotel partners and 3000 further suppliers are proof of this success. The fact that this positive development is also possible in economically difficult times is above all due to the solid basis upon which the company is built. More than three decades of stable and continuous development have made Eurotours Austria’s largest tour operator in direct sales and the largest incoming agency in Central Europe. This is only possible with a team of highly motivated and dedicated employees, who together take care of the clients’ requests. Why was such a large “ship” and not an oversized alpine chalet built in Kitzbühel of all places, the very heart of the Alps? That is also a reflection of Eurotours’ stongpoints: imagination and innovation. Which is why the company tries to offer something special for the best weeks of the year, whether it be additional services during a holiday in one of the traditional resorts, or extraordinary trips to the most distant countries of the world. The company has also set new standards in sales and distribution. There was great interest and excitement in 2003 when the first holidays went on sale via a food discounter. Today this concept is taken for granted and is used by more and more holidaymakers. In 2011 a total of 50 new employees were taken on to cope with the increase in business and the management was also extended. Two competent colleagues, COO Helga Freund and CFO Martin Winkler MBA, now support Dipl.-Ing. Hans-Dieter Toth, the founder and CEO of Eurotours. Dipl.-Ing. Hans-Dieter Toth CEO Eurotours Ges.m.b.H. Helga Freund COO Eurotours Ges.m.b.H. Martin Winkler CFO Eurotours Ges.m.b.H. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -3- Eurotours at a glance Number one in Central Europe Founded in 1980 as a small family company, Eurotours has grown over the past 32 years to become not only the largest incoming agency but also one of the largest tour operators in direct sales in Central Europe. During this time the company has acquired an enormous amount of know-how and, from the very beginning, has set important trends on the market. Today a team of 300 highly qualified experts in tourism cater for all kinds of organized travel: from individual travel in the resorts and city destinations to group travel, incentives and conventions. Areas of business: : FIT Individual Travel Group Travel City Breaks MICE Projects Large Groups Technology Tour Operator Add-on Services In 32 years Eurotours International has produced a turnover of 2.1 billion Euros, has organized holidays for more than 61 million guests and, in doing so, has generated 12 million overnights. Founded: Legal status: Management: Offices: Representatives abroad: Employees: Subsidiaries: Pax per year: Turnover per year: 1980 Limited liability company DI Hans-Dieter Toth (Chairman of the Board, CEO), Helga Freund (Director of Tourism, COO), Martin Winkler (Financial Director, CFO) Kitzbühel (headquarters), Vienna, Salzburg, Italy, Poland and Slovenia Great Britain, Germany, Netherlands and Croatia 300 ECOTEL Hotelmanagement (100%), Eurotours Potovanja/Slovenia (100%), Eurotours Polska (80%), Eurotours Italia (75.1%) > 1.2 million > 233 million Euros Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -4- Locations Eurotours offices Eurotours is represented in 3 different locations in Austria. The headquarters are situated in Kitzbühel. In addition Eurotours has offices in Vienna and Salzburg. Beyond the borders there are branch offices in Italy, Slovenia and Poland and the company also has representatives in Germany, Great Britain, the Netherlands and Croatia. Eurotours Kitzbühel Eurotours Wien Eurotours Salzburg Kirchberger Straße 8 A-6370 Kitzbühel Tel.: +43 (0) 5356 606 0 Fax: +43 (0) 5356 606 6 [email protected] Lassallestrasse 3 A-1020 Wien Tel.: +43 (0) 1/205 606 0 Fax: +43 (0) 1/205 606 88 [email protected] Alpenstrasse 99 A-5020 Salzburg Tel.: 0662 / 62 57 36 - 0 Fax.: 0662 / 62 57 36 - 25 [email protected] Eurotours Italia srl Eurotours Potovanja d.o.o. Eurotours Polska sp.z.o.o. Via G. Saragat, 9 I-37066 Sommacampagna (VR) Tel.: 0039 045.89.61.689 Fax: 0039 045.21.09.880 [email protected] Dunajska Cesta 21 SI-1000 Ljubljana/Slovenija Tel.: +386 1 436 0041 Fax: +386 1 436 0042 [email protected] Rynek Gl. 7/5 PL-31-042 Krakow Tel.: +48 124 28 4360 [email protected] Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -5- The philosophy behind Eurotours International! The formula for success The formula for Eurotours’ success is the provision of high quality services at the best possible rates, in keeping with the motto “Quality need not be expensive!”. This, on the other hand, is only possible thanks to a vast purchasing power and a professional team which is active throughout the world. The resulting advantages for the partners are intelligent sales opportunities, the best contacts and, above all, absolute reliability. The largest incoming agency and one of the largest tour operators in direct sales in Central Europe • • • • • • • • enjoys the trust of more than 800 customers in 59 countries works together with more than 1000 hotel partners and 3000 further suppliers has more than 32 years of experience in tourism has a team of highly motivated and very well trained employees is a “one-stop shop”, which offers its customers an absolute “all-round” service has been part of the “Verkehrsbüro Group”, the largest enterprise in tourism in Austria, since 1998 has the most advanced technology at its disposal is one of the top 500 most dynamic companies in Europe The customers are at the very centre of Eurotours’ thoughts and actions – the company strives not only to satisfy them but to fill them with inspiration! What you can expect from Eurotours as your partner: • • • • personal support from start to finish a multilingual and experienced team of experts in tourism a long-term partnership which you can rely upon permanent quality control in order to maintain the high quality of services Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -6- ©Archiv Kitzbüheler Alpen Marketing Individual travel The powerful incoming agency with the “full service” philosophy! In the past few years Eurotours was able to develop numerous trends and products, e.g. the first all-inclusive packages in the Alps, or the first bonus card on the Austrian market, which today are amongst the most successful in the branch. The tour operators and partners are able to book destinations throughout the whole of Austria and the surrounding countries at an unbeatable price-performance ratio. The Eurotours Complete Incoming Service Package: • • • • • • contracting of the services electronic processing of the data plus a digital picture archive monitoring of brochure content before going to print capture and transfer of reservations via dedicated data lines handling of arrivals including the provision of local tour escorts invoicing, quality control and complaint management More than 800 tour operators in 59 markets worldwide place their trust in the company’s service and are therefore able to concentrate on the most important task – selling the product in the source market. A selection of the most attractive products in the city destinations can be found in the “Best of City Travel” brochure, which is published yearly. If you cannot find what you are looking for there, please contact the F.I.T. department under [email protected]. The specialized team will be pleased to send you a tailor-made offer. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -7- Group travel The perfect supplier of tailor-made programmes for groups! The perfect combination of innovation, motivation, creativity, adventure, novelty, excitement, fun, relaxation and pleasure: the many years of experience and comprehensive know-how in this field mean that Eurotours is expert in the organization and handling of your group travel arrangements. • • • • • • • • study tours European tours adventure tours special interest tours overnight stays tours for companies and associations classic arrangements and complete solutions for groups pre- and post-season tours In the field of special interest tours, Eurotours features numerous product ideas for “Religious group travel, pilgrimages and choirs” in its programme. A separate project department is dedicated to the handling of all kinds of special groups. A selection of ideas relating to religious travel can be found in the current brochure “Travel at heavenly prices!” (in German only). The Eurotours service package for group travel: • one-stop travel services • planning of suitable itineraries • booking of accommodation • reservation of guides, tickets, ferries and all other additional services • handling of the arrivals including the provision of tour escorts • invoicing, quality control and complaint management Quality, service, a cooperation based on partnership and trust, as well as products at unbeatable prices are of the utmost importance to Eurotours. A large selection of various group programmes can be found under www.eurotours-grouptravel.at or in the current group travel brochure. Tailor-made tours to meet the requirements of the clients are of course also possible. Please contact the group department under [email protected]. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -8- Large groups, events, projects Your reliable partner for large projects! Eurotours is a specialist in the organization and handling of large groups. A particular aspect of this area of business is the handling of tours for 3000 participants on average, which presents a real challenge as far as logistics and know-how are concerned. Every year Eurotours organizes tours for almost 100 000 participants in this specific area. Eurotours’ success in this area of business is the result of consistent key-account support by experienced Eurotours staff, from the very first preparations right up to the on-site management. The extensive range of services includes: • • • • • • product development contracting of services preparation of the project training of the tour guides handling of the project accounting Anybody who is familiar with the organization of such large projects knows just how important it is to be able to rely 100% on the agency in charge. Contact Eurotours, your reliable partner for large projects, under [email protected]. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] -9- M.I.C.E. Expert in meetings, incentives, conventions and events! Eurotours can look back on many years of experience and numerous successfully handled events in the M.I.C.E. area of business. Eurotours offers you the following services: • • • • • • exact analysis of your requirements and professional planning of the event hotel contracting and handling of reservations contracting and organization of social programmes and events organization of transfers professional “on-site” management by experienced teams accounting of all services With Eurotours as your partner you are guaranteed success! Eurotours maintains the highest standards of quality in their work and uses the most modern web-based technology. The highly motivated and professional team will put together a creative programme for you, tailor-made to suit the exact requirements of your group and perfectly organized down to the very last detail. Contact [email protected]. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 10 - City breaks The specialist in travel to city destinations! Eurotours is not only a specialist in resort holidays, but is also your strong partner in the organisation of travel to city destinations, both in Austria and the surrounding countries. The team of around 40 multilingual tourism experts in the Vienna based office have detailed knowledge of the destinations and are therefore in an ideal position to cater to the requirements of their international clientele. Their many years of experience means it is possible to create tailor-made programmes for every single client, both for groups and individuals. The F.I.T. department offers: • • • • • hotel accommodation in all categories transfers city break packages specially designed for airline passengers sightseeing tours and excursions reservation of tickets for all cultural events The group department offers: • • • • • • reservations for all kinds of tourist groups, from budget student packages to top luxury accommodation specially created itineraries to suit your exact requirements reservation of hotels, transfers, sightseeing excursions, restaurants, tickets and more… special interest groups innovative and inspiring programmes for incentive groups hotel allocations and social events for congress participants In-depth product knowledge, regular practice-orientated on-site training, many years of experience on the market and a high level of dedication mean that Eurotours Vienna ([email protected]) is your reliable partner for the organisation of successful city trips! Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 11 - ©TVB Saalbach Add-on services The “one-stop shop” providing all services! In keeping with its “full-service” philosophy, Eurotours is a “one-stop-shop” which offers an extensive range of supplementary services in addition to the hotel accommodation. To put it simply, you, the customer, can book everything you need at the same time. For example: Transfers Customers can be met at any of the airports in Austria, as well as in Zurich, Munich or any of the major airports in the neighbouring countries. The means of transport include everything from coach, taxi, limousine or even helicopter! A Meet & Greet service is also available on request. Ski packages Ski passes, ski tuition and ski hire: the “Learn to Ski” and “Learn to Snowboard” programmes are particularly popular. Excursion programmes, theatre tickets, leisure activities and the organization and operation of events complete the tourist package. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 12 - Tour operator The finder of creative distribution channels… The selling of holidays via distribution channels other than through a classic travel agency is a concept which has since become fully accepted by guests. Such a cooperation is particularly interesting for partners who are otherwise not involved in the travel business. “Travel” has a positive connotation for most people, which in turn has a long-term positive effect on the image of the provider. Eurotours is not just a classic incoming agency but also acts as a tour operator in cooperation with trade unions, banks, insurance and commercial companies. Eurotours is responsible for the complete travel arrangements – from the contracting of the services to the final accounting. In the past few years Eurotours has grown to become one of the largest tour operators in direct sales in Central Europe (710 000 passengers in 2011). Why Eurotours? Partners from non-tourism branches may have access to the end consumer, lack however the expertise in selling the product “travel”. Eurotours offers: • a team of experienced tourism professionals with special know-how in this area of business • modern software technology which has been specially developed in-house • constant monitoring of the quality of the services • highest standards of quality in the operation Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 13 - Tour operator …from Austria to Slovenia! Austria In an exclusive cooperation with Hofer KG, the largest food discounter in Austria, Eurotours has been very successfully selling holidays in Austria under the brand name of “Hofer-Reisen” since the end of 2003. www.hofer-reisen.at. Switzerland The tour operating business began in Switzerland in 2007 with “ALDI SUISSE TOURS”. Through the cooperation with ALDI SUISSE TOURS Eurotours has grown to become one of the largest tour operators in direct sales in Switzerland. In order to cope with the high increase in demand, Eurotours is constantly looking for further partners in the field of hotel accommodation, restaurants, travel and event management. All of the ALDI SUISSE TOURS offers are characterized by an excellent price-performance ratio. www.aldi-suisse-tours.ch Germany Following Hofer Reisen in Austria and ALDI SUISSE TOURS in Switzerland, Eurotours has also been supplying Aldi Deutschland with travel products since 2009. The cooperation profits above all from Eurotours’ vast amount of know-how in tourism in the Alps; Eurotours boosts the Aldi Reisen Deutschland range of offers with great products, in particular from this area. www.aldi-reisen.de Italy At the start of 2009 the company also founded its own tour operator in Italy, Eurotours Italia S.r.l.. Like its parent company in Kitzbühel, Eurotours Italia S.r.l. covers all forms of organized travel. The offer ranges from individual travel in all price categories in both the cities and resorts, to group travel, incentives and conventions. Hotels, flights, transfers, ferries, cruises or complete packages are included. Eurotours Italia S.r.l. is the perfect “one-stop shop” on the quite small-scale Italian travel market, covering all travel requirements. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 14 - Tour operator Poland In the first half of 2009 Eurotours began its tour operating activities on the Polish market with Eurotours Polska. Slovenia A further subsidiary was founded in autumn 2010, Eurotours Potovanja. New clients and partners in southeast Europe are constantly being acquired by the office in Ljubljana. For example, Eurotours could start a cooperation with the largest daily newspaper in the country, “Zurnal” (www.zurnal24.si/popotnik), as well as the mineral oil company “Petrol” (www.petrol-travel.si). www.eurotours.si Tchibo In 2011 Eurotours started a new and extensive partnership with Tchibo-Reisen. Eurotours is now the exclusive supplier for Tchibo of all products in the Austrian and Swiss destinations. In addition Eurotours also provides tours for further Tchibo marketing activities. The offers can be found in all of the more than 1000 Tchibo shops in Germany, Austria and Switzerland and are also marketed online. http://reisen.tchibo.de | http://reisen.eduscho.at Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 15 - Technology Unique IT solutions, specially developed in-house The ICWin (Incoming under Windows) incoming and tour operator software is a core element of Eurotours and has greatly contributed to the growth of the company. The close cooperation between technicians and professionals in tourism resulted in the creation of a tailor-made, practice orientated IT solution, without which it would be impossible to handle such large volumes of business today. ICWin Facts: • • • • • recording of allotments and automatic transfer to the tour operator automatic capture and transfer of reservations via dedicated data lines efficient booking control through automated data exchange with the partners automatic dispatch of booking lists, reservation confirmations, booking overviews, vouchers, etc. booking and invoicing as stipulated in your contract ICWin has enormous capacities and guarantees a fast and accurate cooperation with the company‘s partners. Eurotours online and Eurotours Webservices (XML): Eurotours’ business partners have access to a booking platform, which offers them a wide range of fixed hotel allotments. • personalized allotments and individual prices • fixed allotments in around 1000 hotels in Austria and the neighbouring countries • reservation possible right up until the day of arrival XML means that partners are able to adopt our offers online and transfer them to their own distribution channels. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 16 - Online The virtual world of Eurotours International Company homepage Following the relaunch of the company homepage www.eurotours.at in 2010, extensive information relating to the world of Eurotours is clearly presented, including a separate press and download area: • • • • • • press / download area: here you can find the most current press releases and images. It is also possible to easily download logos, brochures, documents etc. Eurotours network: if you want to know who to contact for your market, then this is the right place to look. virtual tour to get a better impression of the company headquarters in Kitzbühel contact form for new clients and business partners logins and links to the business and booking portals career: current job vacancies, as well as information about the company’s social commitment, awards etc. Blog (in German only) With the new, freshly initiated corporate blog, www.eurotours-reisen.com/blog, Eurotours would like to provide its readers with a view behind the scenes. As honesty and authenticity are of the utmost importance to Eurotours, employees write about topics which are important to them or which occur in their sphere of work or in the company’s environment. In addition you will also find interesting articles relating to travel or holidays, as well as background information such as travel safety, information about a country or travel ideas. Social Media Eurotours is present as a company on diverse platforms in the social web: • XING: www.xing.com/companies/eurotoursinternational • Kununu: www.kununu.com/at/all/at/gt/eurotours-gesmbh • Facebook: www.facebook.com/EurotoursReisen Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 17 - News Communication in all directions As the largest incoming agency and one of the largest tour operators in direct sales, Eurotours plays an important role in the international tourism economy. Therefore the company’s activities are time and again of interest to media representatives, as this small selection of reports shows. 21 000 passengers travelled with Eurotours and Albus SALZBURG – Coach holidays are booming: last year, in cooperation with Eurotours, 21 000 passengers travelled with the Salzburg company Albus Salzkraft Reisen, a plus of 36.4% compared to 2010. “Albus has a fleet of top quality coaches, as well as the know-how and logistics as far as transfers and boarding points are concerned. Eurotours has the know-how in tourism and takes care of the product and sales”, Erich Schabhüttl, manager of Albus, explains. Two new “Number One” deluxe buses, which will operate throughout Europe, should attract further target groups. Albus director, Erich Schabhüttl (left) and Eurotours CEO Hans-Dieter Toth intensify their cooperation. Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 18 - News Eurotours International From a two-person company to the largest incoming agency in Central Europe in 32 years. Good quality at every level Kitzbühel: Eurotours International is the largest incoming agency and one of the largest tour operators in direct sales in Central Europe. The company, the headquarters of which are situated in Kitzbühel, is a member of the Verkehrsbüro Group, Austria’s leading enterprise in the field of tourism. In the past 21 years Eurotours has produced a turnover of 2.1 billion Euros, has handled holidays for a total of 12 million guests and generated around 60 million overnights. 300 highly qualified experts in tourism at Eurotours take care of the marketing of the products in Austria and the surrounding countries. Eurotours business partners are more than 800 customers in 59 countries, more than 1000 hotels and 3000 further suppliers. In Europe’s “500” Club Hans-Dieter Toth founded Eurotours in 1980. Within three decades he has succeeded in turning the company into the largest incoming agency in Central Europe and one of the largest tour operators in Austria in direct sales. In Germany, the home of the largest travel companies in Europe, Eurotours would rank amongst the top twelve companies according to the amount of turnover and even in sixth place according to the number of passengers. Eurotours offers all forms of orga- Eurotours CEO Hans-Dieter Toth And the TRIGOS 2012 goes to… In the category for the place of work, Eurotours International won the TRIGOS, an award for “responsible companies”. The company’s extensive and workplace- friendly measures were the decisive factor behind this victory. On 24 May Eurotours International, the largest tour operator in direct sales in Austria, received the TRIGOS Tyrol, an award for Corporate Social Responsibility (CSR). The head of human resources at Eurotours, Dr Uwe Perschl, is delighted about the recognition of the company’s long-term personnel policy. “For us it is not only individual measures in the workplace which are important, but we have put together a reasonable, acceptable and family-friendly package”. Only in this way is it possible to keep qualified employees, for whom both family and job are essentially important, in the company for a long period of time. Both sides benefit from the ideal working conditions; the more motivated and content the employees are, the greater the reduction in stress, which is directly reflected in the quality of the work. The good working conditions at Eurotours are also reflected in the minimal amount of sick leave, on average 3.4 days a year, while the average in Austria lies around 12 days per year. “This means we also have better chances of attracting qualified staff on the local employment market”, Perschl explains further. nized travel: individual and group travel, as well as incentives and conventions. Furthermore Eurotours is one of the largest tour operators in direct sales in Central Europe and sends guests from Austria, Germany, Italy, Poland, Switzerland and Slovenia to the most attractive holiday destinations around the globe. “Quality need not be expensive. Quality can be offered at every level, on a campsite just as much as in a luxury hotel”, is one of Eurotours CEO Toth’s maxims. “Whoever recognizes the needs of the client can set trends themselves, instead of just chasing after them”. As the sole company in tourism in Austria, in 1998 Eurotours became a member of the exclusive “Europe’s 500”, a club initiated by the EU, to which only the most dynamic companies in the whole of Europe belong. benefits. Amongst other things there is no cost for lunch in the company canteen, which is run by the deaconry and employs six people with handicaps. For parents with children between the ages of 1 ½ and 6 years the company has its own kindergarten which is open all year round. Eurotours director, DI Hans-Dieter Toth, puts the company’s business success mainly down to the performance of his employees, “who all pull together”. Therefore a voluntary bonus of Euro 300 000 in total was recently paid to more than 240 employees. Furthermore there are additional opportunities for training and further qualifications. The employees can also take advantage of many voluntary social Eurotours is honoured for its sense of social responsibility Kirchberger Straße 8, A-6370 Kitzbühel, Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6, e-mail: [email protected] - 19 - www.eurotours.at Eurotours Ges.m.H. Headquarters: Kirchberger Straße 8, A-6370 Kitzbühel Tel.: +43 (0)5356 606-0, Fax: +43 (0) 5356 606-6 e-mail: [email protected], www.eurotours.at Eurotours Ges.m.H. Vienna office: Lassallestraße 3, A-1020 Wien Tel.: +43 (0)1 205 606-0, Fax: +43 (0)1 205 606-88 e-mail: [email protected], www.eurotours.at