Volunteer News You Can Use

August-September 2016
Out With the Old and in With the New!
For all volunteers who work
inside our hospital, a change is
coming to your Codes cards! The
new codes cards have some slight
verbiage changes, but for you, the
actions to take are the same.
There have been a couple of
additional codes added to the
card. You’ll like that they are
much easier to read at a glance. You can bet a
change is coming in the Safety Test once we start
using the new cards! This does not apply to Job
Shadowers, Noggineers, or Casual Community
volunteers since you do not need to have a badge for
your assignment.
Some of you may ask why the codes changed from
what we currently use. Not all of the KentuckyOne
Health Hospitals have the exact same codes as ours.
A standardized set of codes across all the hospitals in
the KentuckyOne Health system allows for: enhanced
patient and employee safety, improved clarity on
expected response of staff, and opportunity for
improved communication and alerts among staff.
Many of our staff members within KentuckyOne
Health work at multiple sites and/or visit other
campuses. Having a standard set of codes allows our
Place
cards
behind
service
card
Front of
service
card
holder
employees to know what actions
are needed when alerts are made,
therefore increasing safety.
Standardizing our code cards also
is fiscally responsible and will
save thousands of dollars per year
in duplicate design and printing
costs.
Please review the new codes and start familiarizing
yourself with the changes. New codes will not start
being used until you have been provided the new
code card by the Volunteer office. Each facility will
need to ensure that they have supporting policies in
place prior to implementation.
Your new codes card will go inside your years of
service holder with the codes showing in the back of
your service holder. The only other thing required in
your years of service holder is the Stroke card, which
you should have already received. If you do not have
a Stroke card, please let us know.
Our goal is to have the new codes established
throughout the system early this fall, and all facilities
fully implemented before the holidays! If you have
any questions, please feel free to send them to the
Volunteer Office and we’ll get the answers for you.
Back of
service
card
holder
Badge in
front of
service
card
holder
1
News from the Guild Board
A Message from the Presidents
As the summer is in full
swing, our hopes are that
you are enjoying the nice
weather, and making the
most of these beautiful days.
The Board met for the
annual retreat in June. This
meeting is led by Jamine
Hamner,
Director
of
Volunteer Services.
We
discussed, as a board, who
were our customers, and
how we serve them. We
realized that the hospital
staff, patients, visitors and
the volunteers that serve the
hospital in so many
capacities are all our
customers.
We defined
each group and discussed
what we do for customer
satisfaction and how we
could better serve them.
Plans were also discussed
for the upcoming year. If
you ever have any special
requests or comments for
the board, please submit
them to the volunteer office.
We would love to get your
ideas and input.
We’re looking forward to
seeing you all in September.
~ THE JUDYS
Judy Fifield
Co-President
Judy Albrecht
Co-President
Hospitality Committee
The September business luncheon will be held
on Thursday, September 8th, the place is still
under consideration.
In August, you will receive an invitation in the
mail with all of the details. Please be watching
your mailboxes and mark your calendar for
September 8th with the RSVP date being
August the 26th. We look forward to seeing
you!
Save the Date!
Christmas Luncheon at Equestrian Woods
December 8, 2016
Sandy Devers
Chairperson
Ann Hoten
Co-Chair
2
News from the Guild Board
Some Free Fun Activities Around
Lexington!

Sharon Moore
Chairperson





Mondays—Southland Jamboree! Bluegrass
bands in MoonDance Amphitheatre Beaumont
Centre thru Sept. 5, 7:00.
Tuesdays— Big Band And Jazz Series in Ecton
Park thru August.
Wednesdays—Salsa Lunch Break! Dance
lessons from 11:30-1:30 at the 5/3 Bank
Pavillion; through August 17.
Thursdays—Thursday Night Live! Food &
beverage booths in Cheapside Park at 4:30; live
music in front of the Old Fayette County
Courthouse 5:30-7:30.
Fridays—Fountain Films at Triangle Park
9:00pm through August 19.
Saturdays—Artist’s Market! Arts & Crafts from
local artists, rain or shine in front of the Old
Fayette County Courthouse, 8am—12pm.
Dixie Swim Club
By Jessie Jones, Nicholas Hope,
Jamie Wooten
Directed by Hallie Brinkerhoff
On September 14th, the
Studio Players at the
Carriage House, 154 W. Bell
Court, will be presenting
their dress rehearsal of:
Five unforgettable women,
whose friendships began on
their college swim team,
meet at the same North
Carolina cottage once a year
for thirty-three years. Free
Having fun together
keeps us connected!
from husbands, kids and
jobs, they catch up, laugh
and meddle in each other's
lives. A hilarious and
touching comedy about
friendships that last forever.
The show is free and starts at
8:00pm. Sign-up sheets will
be posted in the Volunteer
Offices. Only 25 seats are
available, so sign up early.
60. We love our volunteers because they consider themselves rich
beyond measure—and share themselves at no cost!
61. We love our volunteers because they give the most precious gift
of all—time.
62. We love our volunteers because they often set an example for
staff. Volunteers understand that everyone is watching at all
times.
63. We love our volunteers because they press on, even when their
feet hurt.
3
News from the Guild Board
HEAR YE! HEAR YE! HELP IS NEEDED ON THE GUILD BOARD!!
The Volunteer Guild Board is looking for enthusiastic volunteers to fill these open positions on the board. If
you are interested, please let a board member know at the Business Luncheon in September, or call the
Volunteer office at 859.313.1290.
COMMUNICATIONS CHAIRPERSON
The Communications Chairperson will be
responsible for researching, writing, and editing the
volunteer newsletter. The name of the newsletter is
“News You Can Use”.



The news letter is published 6 times a year bimonthly: February-March April-May June-July
August-September
October-November and
December.
The deadline for articles in the newsletter is the
third Thursday of the previous month that it is
due for publication.
The Communications Chair will contact all of the
chairs for their recent committee reports and
news to publish.



Write an article for the newsletter spotlighting a
particular person or Volunteer group. This
article can be written by any person or volunteer
group. The chair may ask a particular person or
group to write the article and send all of the
collected articles to the Communications Chair
and Volunteer Services via electronic mail
(preferred method).
The Volunteer Office will create the newsletter
and distribute it. In the event that e-mail is not
available, give the articles to the Volunteer office
to be typed.
Attend monthly board meetings.
June-July 2016
EDUCATION CO-CHAIRPERSON
The Education Co-Chairperson assists the
Education Chairperson with his/her duties
overseeing the scholarship program for graduating
seniors, who have volunteered in the summer
programs for teens in the hospital. The program
consists of screening applicants, essay analysis, and
an interview process. The Co-Chairperson will
assist the Chairperson in all phases of the
program’s processes and will attend the monthly
board meetings.
4
Volunteers News Brief
Immediate Volunteer Needs!
Assignment
Days
Hrs.
Data entry and respiratory fit testing
the employees. Must have a basic
knowledge of computer/scanner/iPad
for data entry. Will train how to fit
test and scan documents.
1-3 days
weekly
Your
Choice
Your
Choice
SJE & SJH
Musicians in the Lobby
Instrumental solos, duets, ensembles,
etc.; Choral groups, singers offer
soothing music in the lobby area. The
need is great as we want to have a
continuous air of music filling the
atmosphere at our hospitals.
Your
Choice
Your
Choice
SJE
Greet & Escort—Front Lobby
Greet patients and escort them to the
department in which they need to go.
W-F (you
choose)
6a-9a
SJH
Greet & Escort—Admitting
Escort patients and escort them to the
department in which they need to go.
Th-F (you
choose)
6a-9a
Greet & Escort Reception Area
KentuckyOne Health Workplace Care
1099 Duvall Street, Ste. 150
Greet customers, answer phones,
escort patients and family members.
M-F
(you
choose)
9-12
12-3
SJH
Employee Health Volunteer
Duties
65. Room temperature is everything. If a patient is hot or
cold, nothing will make them happy. This is basic.
66. Answer questions. If the patient has none, pose some
frequently asked questions from other patients with a
similar diagnosis.
67. Give the patient reason to believe that you are
competent. Tell them where you went to school, how
long you’ve been practicing, and how much you love
your job.
68. Explain why you wear gloves. Patients often believe
that you think they are dirty.
5
Volunteers News Brief
SJH Guild Board Awards Scholarships for 2016-2017 School Year!
Congratulations to the two winners of the 2016 Saint Joseph Hospital Volunteer Guild’s Scholarship Award!
The two recipients are Ellora Amrit and Ally Cameron Neal.
Ellora graduated from Henry Clay High School and will go to UK. Her goal is to
become a Pediatric Oncologist and specialize in Neuroblastoma. She survived
Leukemia as toddler. She served as Session Leader for Henry Clay's Writing
Center, took part in EAP (Equality in Advanced Placement), and took the after
classes Renaissance Leadership to learn different leadership styles and skills. She
also participated in the National Honor Society and in the STEM girls club (they
work with peers to solve math problems and riddles). She is going to be a tutor
while attending college.
Ally graduated from Dunbar High School and will also go to UK. Her goal is to
be a Physicians Assistant in Oncology. She has played tennis since she was 4
years old, she volunteered in the St. Joseph Hospital Pharmacy and as a
courier. Ally interned at 2 oncology clinics and at the UK hospital and shadowed
multiple hematology oncology physicians.
Thank you to the Scholarship Committee for your service this year! Those who
served were Anita Ennis, Vilma Rizzuti, Sharon Moore, Sandy McDowell, Janet
Wiebke, Laura Gray, Nancy Boorman, Lea Martin & Preston Ellis.
The Summer is Almost Over—Thank You to All of Our Teens!
Ayanna Adaniel
Alana Anthony
Victoria Antoniou
Jasmmyn Barahena
Charissa Barlow
Caitlin Battaglia
Julia Blackburn
Elyse Blakeman
Janelle Boateng
Margaret Brierly
Hannah Brown
Mikhalya Brown
Khalid Browne
Julie Burress
George Butros
Christian Camp
Eric Cao
Taryn Cecil
Shamik
Chandrachood
Catherine Clay
Joellen Dangelo
Xinyi Dong
Jacob Donovan
Molly Dragoo
Andrew Du
Safal Dumre
Indana Fauzi
Alyssa Goldie
Yajeidy Gonzalez
Sanda Grahovic
Emily Hahn
Usman Hamid
Sarah Han
Elizabeth Hausman
Zachary Holder
Ella Jensen
Anna Jeoung
Julie Johns
Alana Kassis
Akhil Kesaraju
Rohith Kesaraju
Saurav Khadka
Ayush Khanal
Sandhya Khanal
Linda Kim
Richard Lai
Jennifer Lee
Gavin Madison
Lalith Manukonda
Morgan Metz
Heather Morris
Elora Mukhopadhyay
Sarah Murner
Catey Nash
Robby Neal
Taylor Nelson
Cole Osborne
Tristan Palmer
Helen Pang
Kayla Parker
Priya Patel
Caitline Phan
Madison Phipps
Angelina Pius
Morgan Rakes
Niraj Rama
Sylvannah Regalado
Caden Reynolds
Amaya Ross
Gabrielle Sabad
Jessica Salyers
Ela Saraff
Brian Sato
Radhika Sharma
Reagan Smith
Isabella Spielmann
Jaycee Taylor
Nicky Tran
Hannah Whitley
Nicole Wong
Elizabeth Yeager
William Yi
Amy Zhang
6
In Memorium
Houston Martin, 91, passed away on Wednesday, June 15, 2016. He was
born in Hazard, KY, on February 7, 1925, to the late Matthew Martin and
Sally Barger Cooper. He was a United States Army Veteran of WWII and
a 32nd degree Mason. He was retired from Montgomery Ward and TTI
Railroad.
He was preceded in death by his wife of 68 years Christine. He is
survived by his son, Jerry (Jean) Martin; daughter, Carol (Denny) Otte;
grandsons, Ryan (Karin) Otte and Brent (Kara) Otte; great grandchildren,
Elizabeth, Katelyn, Lukas and Justin Otte, Mariah Exum, Adron Jones;
brother, Joe (Lena) Martin; sister-in-law, Audrey Robinson; brother-inlaw, James Robinson; many nieces and nephews.
He is interred in Winchester Cemetery.
Heaven's Light
© Ron Tranmer
by Ron Tranmer
Published on June 2014
The sun shines down upon us
and gives us warmth and
light.
Then when the day has ended
it disappears from sight.
Though we're left in
darkness,
we know the sun's not died,
for it is shining brightly
on the world's other side.
So it is when one we love
comes to their end of days.
They just go to the other side
to shine their loving rays.
That's why heaven is a place
that glows beyond compare.
The lights of those who've left
us
are all brightly shining there.
REEB Blanche, 89, of Lexington, KY passed away Wed., July 13, 2016. She
leaves behind her husband Walter, of 57 years. She was a head cashier for the
Atlantic & Pacific Tea Company where she was employed 37 years.
Blanche is survived by her daughter, Deborah Lynn Reeb; and son, Mark
David Reeb. She is interred in the Hammer Cemetery, Tompkinsville, KY.
In lieu of flowers, contributions are suggested to the Shriners Children's
Hospital, 1900 Richmond Rd., Lexington, 40502 or the Lexington Humane
Society, 1600 Old Frankfort Pike, Lexington, KY 40504.
Published in Lexington Herald-Leader on July 15, 2016
Noggineers
Our next Noggineer meeting will not be until September 12th due to summer
vacations. If you would like to have some tags mailed to you to put onto your
projects so we won’t be overwhelmed in September, just let us know. We have
tags for hats, blankets, and everything else. Our phone number is 859.313.1290.
7
Volunteers News Brief
Volunteer Parking at SJH
As many of our Saint Joseph Hospital volunteers who serve inside the main hospital know, the designated
parking places for volunteers in the Visitor’s Parking lot are usually full, and not by volunteers. Did you
know you don’t have to park in the “back forty” of the Visitor Parking lot when you come to volunteer? Your
volunteer parking sticker entitles you to park in the staff parking garage; as a matter of fact, there are 5
parking spaces designated for volunteers there. The really nice thing is, it is covered! You don’t need to be
too concerned about the weather when you park in there. Here’s a little pictorial guide for garage parking
there.
1.
2.
3.
4.
5.
Turn right into garage from driveway.
Proceed straight past the “No Left Turn” sign.
Turn left and go up the ramp to the first Exit sign.
Turn left at the Exit sign & look for the volunteer parking spaces on the left.
If those are full, go back out of the garage and enter again. Continue to the left up the ramps until you
find a space open.
6. If you arrive where the uncovered spaces are on the top level, turn left instead at the Exit sign & start
down. You will almost always find a parking space on the way down.
1.
2.
3.
4a.
4b.
5.
6a.
6b.
Elevators in the Garage
Level A-4 sign.
Elevator at B-4
Elevator A
Elevator at B-2
& Exit
There are 2 elevators in the parking garage, one in
the corner of the garage and one in the middle of
the garage. The “A” elevator is located at the near
corner of the garage closest to the hospital
entrance. The “B” elevator is located in the
middle of the garage on the side where the
driveway is. Paying attention to the alphanumeric level signs will help you remember which
elevator to take to which floor.
Tip: If you take the “B” elevator , get off on the
2nd floor. You will be under cover as you walk
towards the hospital entrance.
8
Volunteers News Brief
A Blast From the Past!
In 1957, the Saint Joseph Volunteers
began their mail carrier service to the
patients!
This picture of Mrs. O. B. Murphy
talking with 4 year-old Jackie Elaine
White during mail distribution was
printed in the Lexington Leader
3/21/1957. Mrs. Murphy and seven
other volunteers also sorted the mail
and forwarded material to patients
who had been dismissed. The mail
duty was formerly handled by
employees at the information desk.
Jackie Elaine is a daughter of Mr. and
Mrs. William A. White, 1417 Bryan
Avenue.
We are requesting Pocket Prayer Quilts in Baby Prints
Patients and families love our Pocket Prayer Quilts!!!
We have recently been asked if our volunteers could
make some of these in baby prints for our families in the
SJE Women’s Center.
Volunteer Service's will supply the cards, wooden hearts
and instructions. Each volunteer supplies the fabric, the
yarn and the sewing skills. If you are interested in
making these please give us a call at
859-313-1290.
Donate Magazines, Books, etc.
Pastoral Care and Volunteer Services now has an
Entertainment/ Spiritual Care Cart at both SJH and SJE.
Please consider donating items!
 Magazines (less than 6 months old)
 Books (hardback or paperback)
 Coloring books
 Crayons
 Decks of cards
 Other items you think would be appropriate
You can drop these items off in the Volunteer Office.
Any questions? Call ext. 1290
9
KentuckyOne Health News
Quality of Patient Care Provided at University of
Louisville Hospital: A Letter to the Community
You may be aware of some recent
media attention on the quality of
patient care provided at University
of Louisville Hospital (ULH), and
we want to clarify any confusion
related to the news story.
employees can have the greatest
influence on a daily basis.
A full page "Letter to the
Community" was published in
Louisville's Courier-Journal
newspaper to address any concerns
University of Louisville Hospital is about the care at ULH and our
a safe hospital and delivers quality commitment to our patients,
care to the community.
physicians and employees.
Individuals and families across this
community should know that
University of Louisville Hospital is
staffed by a caring team of clinical
and support staff solely focused on
the health and wellness of those we
serve.
At KentuckyOne Health, our focus
will always be on quality, safety
and patient experience and we
know our employees, physicians
and leaders are committed to this
mission. External accreditation
organizations have confirmed this.
That letter was a combined
message from KentuckyOne
Health and our partner, University
of Louisville. This is the letter that
appeared in the newspaper:
For decades, University Hospital
has served as our region’s only
Level 1 Trauma Center, providing
the most complex care imaginable
while saving countless lives.
In January 2016, ULH was reaccredited by The Joint
Commission for a three-year cycle.
This ongoing commitment to
quality, safety and patient
experience are the areas where
leaders, physicians, nurses and
A Letter to the Community on
Patient Safety at University of
Louisville Hospital
Together, KentuckyOne Health
and University of Louisville are
committed to ensuring safe and
effective patient careat University
of Louisville Hospital. Safety and
quality are our top priorities.
Through our combined efforts,
UofL and KentuckyOne Health
have been investing significant
resources to continually improve
key areas of hospital performance.
Our priorities include an ongoing
focus on quality, innovation and
ensuring our world-class
employees and physicians are
10
KentuckyOne Health News
recognized and rewarded. We have
already seen many positive results.
• We perform well against the
national average in many key
quality and safety indicators,
including rates of infection,
patient complication and patient
readmission. Through a range of
safety and quality performance
initiatives, such as our SafetyFirst
Program, we are always expanding
our action on safety and quality.
• Staffing levels at University of
Louisville Hospital have grown in
the past year to meet patient
demand, including hiring 100
nurses in the past six months.
Continued nurse recruitment is a
top priority, supported by our multi
-year compensation improvement
program.
• Our investment in safety and
quality is being recognized. In
January 2016, the Joint
Commission on Accreditation in
Healthcare renewed University of
Louisville Hospital’s accreditation
for an additional three years. An
independent, not-for-profit
organization, The Joint
Commission is recognized
nationwide as a symbol of
performance against safety and
quality standards.
We will always be focused on
improving the safety and quality of
our care while reducing Emergency
Department wait times. We also
strive to ensure our employees and
physicians are recognized and
rewarded for their tremendous
commitment to patients. When
concerns are expressed, especially
by our faculty, staff or patients, it
gives us reason to immediately
review and assess our current
environment. In the instance of the
concerns raised by Dr. J. David
Richardson, we take them seriously
and are committed to reviewing and
addressing the issues noted.
UofL and KentuckyOne Health are
committed to elevating wellness
across the communities we serve.
Our collaboration focuses on key
issues and areas for improvement,
including nursing care, recruitment
and retention of highly skilled
and compassionate clinicians to
educate and train future health care
providers. We are also conducting
research that leads to the next
generation of health care
preventions, treatments and cures,
as well as shared engagement on
quality initiatives to improve the
health of those we serve.
Thank you to our patients,
community partners, physicians,
nurses and employees for your
support of University of
Louisville Hospital. Together, we
will continue our long legacy as a
source of quality health and
wellness in Louisville.
With warm regards,
Ruth W. Brinkley
President & CEO
KentuckyOne Health
Gregory C. Postel, M.D.
Interim Executive Vice President for Health Affairs
University of Louisville
SJH VOLUNTEER GUILD BOARD
APRIL 2016 - MARCH 2017
Co-Presidents:
Judy Fifield &
Judy Albrecht
Vice President:
Joyce Fister-Daley
Adviser
Peggy Prentice
Activity Chair:
Sharon Moore
Communications Chair:
Open
Corresponding Secretary:
Bess Tharp
Education Chair:
Anita Ennis
Education Co-Chair:
Open
Hospitality Chair:
Sandy Devers
Hospitality Co-Chair:
Ann Hoten
Fundraising Chair:
Vilma Rizzuti
Fundraising Co-Chair:
Open
Recording Secretary
Elizabeth Pattengill
KHA Representative
Judy Albrecht
11
New Volunteers: May 19 - July 18
Women’s Center—Baby Cuddler
Abbey Felix
Harinder Kaur
Women’s Center—Nursery
John Attelah
Elizabeth Hagenmaier
ER Shadowing Program
Anna Earl
Jackson Laureano
Parth Patel
Matthew Simson
Job Shadowing
Emily Prater
Noggineer/Craft
Elsie Evans
Abbey Felix
Jane Lunetta
Ken Dobson
Laura Grady
Rhonda Shockey
SJE
Greet & Escort Front Lobby/
Admitting
Pauletta Best
Pharmacy
Melissa Kennon
Christian Camp 8/1
George Butros 8/1
Kush Rathod 8/1
Rakeisha Robinson 8/3
Martha Hargis 8/3
Jeannine Diz 8/4
Indana Fauzi 8/6
Arielle Debloois 8/7
Lee Ferguson, DCN 8/7
Shirley Smith 8/9
Peggy Thomas 8/11
Ivana Djuricic 8/12
Margaret Cadle 8/14
Judy C Parrott 8/16
William Yi 8/16
Safal Dumre 8/17
Rebecca Witt 8/17
Wanda Hill 8/18
Brandon Knopp 8/19
Torin Strickland 8/19
SJH
Courier-Hospital
Anthony Kernan
CPE Interns
Arockiasamy Arokiasamy
Andrew Eberhart
Leo Fain
Lukasz Pyka
Extraordinary Minister of
Communion
Anthony Kernan
Nutritional Services
Rakeisha Robinson
Chariya Yi
Josie Llanora 8/19
Lisa Gilvin 8/20
Lalith Manukonda 8/20
Rhonda Shockey 8/20
Gabriella Martin 8/22
Donald Witt 8/24
Peggy Prentice 8/24
Linda Kim 8/25
Kayla Martin 8/26
Suzanne Sopala 8/28
Hadeel Abdallah 8/28
Rosemary Miller 8/29
Janet Wiebke 8/30
Beverly Alexander 8/30
Elyse Blakeman 8/31
Judith Fifield 8/31
Elizabeth Pattengill 8/31
Margaret Radin 9/2
Brian Yu 9/3
Swetha Kondaveeti 9/3
Patient Services 3E
Maxwell Duff
Pharmacy Support
Cory Reinert
Radiation Oncology
John Attelah
Patient Services—2E
Anna Earl
Patient Services—3A
Kylee Chaffin
Patient Services—3E
Maxwell Duff
Patient Services—ORT (6th)
Jackson Laureano
Laura Westneat
Pharmacy
Cory Reinert
Radiation Oncology
John Attelah
Molly Dragoo 9/6
Marilyn Hyatt 9/6
Elizabeth Hausman 9/7
Brittany Masters 9/7
Donald Stanko 9/9
Richard Fahrson 9/9
Riley Caudill 9/10
Caitlin Battaglia 9/12
Robert Paddock 9/12
Renate Votaw 9/12
Kayla Dobson 9/13
Malik Guidry 9/13
Pamela Finley 9/14
Valda Horne 9/14
Janice Gold 9/14
Patricia Mitchell 9/15
Kristen Craig 9/15
Shirley East 9/16
Ashtosh Bhatta 9/17
Carly Johns 9/17
Justin Graff 9/17
Nicole Wong 9/18
Jessica Salyers 9/18
Trace Williams 9/19
Murph Siegel 9/20
Penny Mullins 9/21
Vickie Grizz 9/21
Matthew Endicott 9/21
Cameron Wade 9/22
Ann Gaudinier 9/22
Barbara Terry 9/24
Yan Zhu 9/24
Bob Slucher 9/25
Bonita Hall 9/25
Kyle Luo 9/27
Elora Mukhopadhyay 9/28
J. B. McCartt 9/28
Samantha Ingram 9/30
12