2014 Profile of Home Buyers and Sellers in Florida
Transcription
2014 Profile of Home Buyers and Sellers in Florida
2014 Profile of Home Buyers and Sellers Florida Report Prepared for: Florida REALTORS® Prepared by: NATIONAL ASSOCIATION OF REALTORS® Research Division December 2014 2014 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 2014 Profile of Home Buyers and Sellers Florida Report Table of Contents Introduction ........................................................................................................................................................ 2 Highlights ............................................................................................................................................................ 3 Methodology………………………………………………………………………………………………………..6 Report Prepared by: Jessica Lautz Nadia Evangelou Brandi Snowden 202-383-1155 202-383-7508 202-383-1048 2014 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 1 2014 Profile of Home Buyers and Sellers Florida Report Introduction For most home buyers, the purchase of real estate is one of the largest financial transactions they will make. Buyers purchase a home not only for the desire to own a home of their own, but also because of changes in jobs, family situations, and the need for a smaller or larger living area. This annual survey conducted by the NATIONAL ASSOCIATION OF REALTORS® of recent primary residence home buyers and sellers helps to gain insight into detailed information about their experiences with this important transaction. The information provided supplies understanding, from the consumer level, of the trends that are transpiring and the changes seen. The survey covers information on demographics, housing characteristics and the experience of consumers in the housing market. Buyers and sellers also provide valuable information on the role that real estate professionals play in home sales transactions. Buyers continue to face tighter credit standards than seen in previous years. A notable finding from this year’s report was the drop in first-time home buyers to a share not reported since 1987. Buyers in this year’s report showed incomes of buyers continuing to increase and buyers this year more likely to have the financial capability to own more than one property. Additionally, there is a continuation of trends seen last year of an elevated share of married couples and suppressed levels of single buyers. Married couples who purchased a home have the advantage of more buying power and added financial stability—their typical household incomes are higher than single households. Tightened inventory is affecting the home search process of buyers and the homes that buyers are purchasing. Due to suppressed inventory levels in many areas of the country, buyers are typically buying more expensive homes as prices increase. The number of weeks a buyer is searching fell in this year’s report. Buyer’s continue to report the most difficult task for them in the home buying process is just finding the right home to purchase. Buyers need the help of a real estate professional to help them find the right home for them, negotiate terms of sale, and help with price negotiations. Sellers, as well, turn to professionals to help market their home to potential buyers, sell within a specific timeframe, and price their home competitively. For-sale-by-owner sales remain at historic lows, while the use of the agent to sell the home stays at historic highs. Likewise on the buyer use of the agent is at historic highs as buyers purchasing directly from a previous owner or through a builder falls. This report provides real estate professionals with insights into the needs and expectations of their clients. What do consumers want when choosing a real estate professional? How do home buyers begin the process of searching for a home? Why do some sellers choose to forego the assistance of an agent? The answers to these questions, along with other findings in this report, will help real estate professionals better understand the housing market and also provide the information necessary to address the needs of America’s real estate consumers. 2014 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 2 2014 Profile of Home Buyers and Sellers Florida Report Highlights Characteristics of Home Buyers • • • • • • 24 percent of home buyers were first-time buyers in Florida, compared to a national level of 33 percent, which is still at a suppressed level of the historical norm of 40 percent. Thirteen percent of buyers nationally purchased a multi-generational home due to children over the age of 18 moving back into the house, cost savings, and health and caretaking of aging parents. In Florida this was 14 percent. In Florida, the typical buyer was 54-years-old, while the typical first-time buyer was 33 and the typical repeat buyer was 59. Nationally the typical buyer was 44-years-old, while the typical first-time buyer was 31 and the typical repeat buyer was 53. The 2013 median household income of buyers was $84,500 nationally and $80,700 in Florida. The median income was $68,300 among first-time buyers and $95,000 among repeat buyers nationally, and in Florida this was $62,900 and $80,700 respectively. Sixty-five percent of recent home buyers were married couples. 67 percent of recent home buyers were married couples in Florida. Nationally, for 24 percent of recent home buyers, the primary reason for the recent home purchase was a desire to own a home. Compared to Florida at 20 percent of recent home buyers. Characteristics of Homes Purchased • • • • • New home purchases continue to drag at a share of 16 percent of all recent home purchases on a national level. In Florida, this share is 18 percent. The typical home purchased was 1,870 square feet in size, was built in 1993, and had three bedrooms and two bathrooms. In Florida, the typical home purchased was 1,900 square feet, built in 1998, and also had three bedrooms and two bathrooms. Seventy-nine percent of home buyers purchased a detached single-family home nationally; in Florida, that figure was 81 percent. Thirteen percent of recent buyers over the age of 50 bought a home in senior-related housing, and 21 percent over the age of 50 made a similar purchase in Florida. When considering the purchase of a home, heating and cooling costs were at least somewhat important to 86 percent of buyers nationally and 81 percent in Florida. Commuting costs were considered at least somewhat important by 70 percent of buyers nationally and 60 percent in Florida. The Home Search Process • • For 43 percent of home buyers nationally, the first step in the home-buying process was looking online for properties and 12 percent of home buyers first looked online for information about the home buying process. In Florida this was 40 percent for properties and 12 percent for information. Ninety-two percent of buyers used the internet in some way in their home search process and 50 percent of buyers use a mobile website or application in their home search nationally; and 91 percent of buyers used the internet in some way in their home search process and 12 percent of buyers use a mobile website or application in their home search in Florida. 2014 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 3 • • • Real estate agents were viewed as a useful information source by 98 percent of buyers who used an agent while searching for a home. In Florida this share was 97 percent. The typical home buyer searched for 10 weeks and viewed 10 homes nationally; in Florida this was also 10 weeks and 10 homes. Approximately nine in 10 recent buyers were at least somewhat satisfied with the home buying process. In Florida, 87 percent of buyers were satisfied with the process. Home Buying and Real Estate Professionals • • • • Nationally, 88 percent of buyers purchased their home through a real estate agent or broker—a share that has steadily increased from 69 percent in 2001. In Florida, this share was 85 percent. Forty percent of buyers found their agent through a referral from a friend or family member nationally, and 35 percent in Florida. Twelve percent used an agent they had used before to buy or sell a home nationally, with that figure being 10 percent in Florida. Two-thirds of recent buyers only interviewed one agent before they found the agent they worked with, compared to Florida at 54 percent. Eighty-eight percent of buyers nationally would use their agent again or recommend to others. 89 percent of buyers in Florida would do the same. Financing the Home Purchase • • • • • • Eighty-eight percent of home buyers financed their recent home purchase on a national level and 77 percent in Florida. Among those who financed their home purchase, nationally buyers typically financed 90 percent and in Florida it was 91 percent. The share of first-time buyers who financed their home purchase was 95 percent compared to 84 percent of repeat buyers; in Florida the share was 95 percent of first-time buyers and 71 percent of repeat buyers. Forty-six percent of home buyers reported they have made some sacrifices such as reducing spending on luxury items, entertainment or clothing. In Florida 44 percent of home buyers reported they have made some sacrifices. Twenty-six percent of buyers reported the mortgage application and approval process was somewhat more difficult than expected nationally, and 25 percent of buyers reported the same thing in Florida. Eighteen percent reported it was much more difficult than expected on a national level and 24 percent in Florida. Twelve percent of buyers overall cited saving for a downpayment was the most difficult task in the home buying process. Among those buyers, 48 percent report credit card debt, 44 percent reported student loan debt, and 36 percent car loans delayed them saving from a downpayment. In Florida, 8 percent of buyers cited saving for a downpayment was difficult and 36 percent reported student loans, 61 percent credit card debt and 39 percent car loans as getting in the way. Eight in ten buyers believe their home is a good financial investment. In Florida 82 percent of buyers believe their home is a good financial investment. Home Sellers and Their Selling Experience • • • The typical seller lived in their home for ten years, up from 2007 when the typical tenure in home was only six years. The median tenure has increased in recent years. In Florida, the typical seller lived in their home for 11 years. Eighty-eight percent of sellers were assisted by a real estate agent when selling their home nationally; in Florida, that figure was 87 percent. Recent sellers typically sold their homes for 97 percent of the listing price, and 45 percent reported they reduced the initial asking price at least once. In Florida, sellers typically 2014 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 4 • • sold their homes for 97 percent of the listing price and 50 percent reduced the asking price at least once. Seventeen percent of recent sellers had to delay or stall selling their home because the value of their home was worth less than their mortgage on a national level. This share was 15 percent in Florida. Thirty-six percent of sellers offered incentives to attract buyers, most often assistance with home warranty policies and closing costs overall. In Florida, 29 percent of sellers offered incentives. Home Selling and Real Estate Professionals • • • • Nationally, thirty-eight percent of sellers who used a real estate agent found their agents through a referral by friends or family, and 22 percent used the agent they worked with previously to buy or sell a home. In Florida, 35 percent of sellers found their agent through a referral and 21 percent used the agent they had worked with previously. Seventy percent of home sellers, nationally, only contacted one agent before selecting the one to assist with their home sale, a trend that is also true in Florida where 65 percent of sellers only contacted one agent. Ninety-one percent of sellers reported that their home was listed or advertised on the multiple listing (MLS) website overall and also 92 percent in Florida. Among recent sellers who used an agent, 83 percent reported they would definitely (68 percent) or probably (15 percent) use that real estate agent again or recommend to others. In Florida, 81 percent reported they would definitely (68 percent) or probably (13 percent) use the agent again. For-Sale-by-Owner (FSBO) Sellers • • • • The share of home sellers who sold their home without the assistance of a real estate agent was nine percent nationally, and twelve percent in Florida. Forty-four percent overall and 33 percent in Florida knew the buyer prior to home purchase. Among sellers who did not know the buyer of the home previously, 15 percent were contacted by a buyer they did not know to buy the home. In Florida 8 percent were contacted by a buyer they did not know to buy the home. The primary reason that sellers choose to sell their home without the assistance of a real estate agent to a buyer they did not know was that they did not want to pay a fee or commission (47 percent nationally, 50 percent in Florida). FSBOs typically have a lower median selling price: $208,700 compared to $235,000. Thus, the typical agent-assisted home sale typically has a 13 percent higher sales price than the typical FSBO sale. In Florida the median selling price of FSOB sales is $170,000 compared to agent-assisted sales at $230,000. Thus, in Cleveland the typical agentassisted home sale typically has a 35 percent higher sales price than the typical FSBO sale. 2014 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 5 Methodology In July 2014, NAR mailed out a 127-question survey using a random sample weighted to be representative of sales on a geographic basis to 72,206 recent home buyers. The recent home buyers had to have purchased a home between July of 2013 and June of 2014. A total of 6,572 responses were received from primary residence buyers. After accounting for undeliverable questionnaires, the survey had an adjusted response rate of 9.4 percent. For Florida there were 460 responses, accounting for a response rate of 8.5 percent. Consumer names and addresses were obtained from Experian, a firm that maintains an extensive database of recent home buyers derived from county records. Information about sellers comes from those buyers who also sold a home. All information in this Profile is characteristic of the 12-month period ending June 2014, with the exception of income data, which are reported for 2013. In some sections comparisons are also given for results obtained in previous surveys. Not all results are directly comparable due to changes in questionnaire design and sample size. Some results are presented for the four U.S. Census regions: Northeast, Midwest, South and West. The median is the primary statistical measure used throughout this report. Due to rounding and omissions for space, percentage distributions may not add to 100 percent. 2014 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 6 Florida 2014 Profile of Home Buyers and Sellers Prepared by: NATIONAL ASSOCIATION OF REALTORS® Research Division December 2014 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-1 Exhibit 1-2 Exhibit 1-3 Exhibit 1-4 Exhibit 1-5 Exhibit 1-6 Exhibit 1-7 Exhibit 1-8 Exhibit 1-9 Exhibit 1-10 Exhibit 1-11 Exhibit 1-12 Exhibit 1-13 Exhibit 1-14 Exhibit 1-15 Exhibit 1-16 Exhibit 1-17 Exhibit 1-18 Exhibit 1-19 Exhibit 1-20 Exhibit 1-21 Exhibit 1-22 Exhibit 1-23 Exhibit 1-24 AGE OF HOME BUYERS, BY REGION HOUSEHOLD INCOME OF HOME BUYERS, BY REGION, 2013 ADULT COMPOSITION OF HOME BUYER HOUSEHOLDS, 2001-2014 NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD HOME PURCHASED WAS A MULTI-GENERATIONAL HOME (WILL HOME ADULT SIBLINGS, ADULT CHILDREN, PARENTS, AND/OR GRANDPARENTS) RACE/ETHNICITY OF HOME BUYERS, BY REGION RACE/ETHNICITY OF HOME BUYERS, BY ADULT COMPOSITION OF HOUSEHOLD PRIMARY LANGUAGE SPOKEN IN HOME BUYER HOUSEHOLD, BY REGION NATIONAL ORIGIN OF HOME BUYERS, BY REGION FIRST-TIME HOME BUYERS FIRST-TIME HOME BUYERS, BY REGION FIRST-TIME AND REPEAT HOME BUYERS BY HOUSEHOLD TYPE FIRST-TIME AND REPEAT HOME BUYERS BY CHILDREN IN HOUSEHOLD AGE OF FIRST-TIME AND REPEAT BUYERS HOUSEHOLD INCOME OF FIRST-TIME AND REPEAT BUYERS, 2013 RACE/ETHNICITY OF FIRST-TIME AND REPEAT BUYERS PRIMARY LANGUAGE SPOKEN IN FIRST-TIME AND REPEAT BUYER HOUSEHOLDS NATIONAL ORIGIN OF FIRST-TIME AND REPEAT BUYERS PRIOR LIVING ARRANGEMENT OF FIRST-TIME AND REPEAT BUYERS PRIOR LIVING ARRANGEMENT, BY ADULT COMPOSITION OF HOUSEHOLD PRIMARY REASON FOR PURCHASING A HOME, FIRST-TIME AND REPEAT BUYERS PRIMARY REASON FOR PURCHASING A HOME, BY ADULT COMPOSITION OF HOUSEHOLD PRIMARY REASON FOR THE TIMING OF HOME PURCHASE, FIRST-TIME AND REPEAT BUYERS OTHER HOMES OWNED, BY AGE The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Florida Number of Total Respondents = 460 Exhibit 1-1 AGE OF HOME BUYERS, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Florida 1% 17 17 16 21 23 6 54 U.S. 3% 28 20 16 17 13 4 44 Northeast 4% 31 21 17 13 12 3 41 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 5% 33 18 14 16 10 4 40 South 2% 26 20 17 18 15 4 46 West 2% 25 21 16 19 13 5 46 CHARACTERISTICS OF HOME BUYERS Exhibit 1-2 HOUSEHOLD INCOME OF HOME BUYERS, BY REGION, 2013 (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2013) Florida U.S. 4% 3% 8 6 8 7 9 8 9 9 9 8 8 8 12 10 12 14 8 9 4 5 2 3 8 9 $80,700 $84,500 Northeast 3% 6 6 9 10 8 8 9 15 10 5 4 9 $87,100 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 5% 7 9 8 11 9 8 11 13 7 4 3 6 $77,700 South 3% 6 7 8 9 9 8 10 13 8 5 4 10 $85,000 West 3% 6 6 8 7 8 9 11 15 10 5 3 8 $88,700 CHARACTERISTICS OF HOME BUYERS Exhibit 1-3 ADULT COMPOSITION OF HOME BUYER HOUSEHOLDS, 2001-2014 (Percentage Distribution) Florida 2014 67% 18 10 5 1 Married couple Single female Single male Unmarried couple Other U.S. 2001 68% 15 7 7 3 Married couple Single female Single male Unmarried couple Other 2003 59% 21 11 8 1 2004 62% 18 8 9 2 2005 61% 21 9 7 2 2006 61% 22 9 7 1 2007 62% 20 9 7 2 2008 61% 20 10 7 2 2009 60% 21 10 8 1 2010 58% 20 12 8 1 2011 64% 18 10 7 1 2012 65% 16 9 8 2 80% 70% 68% 60% 59% 62% 61% 61% 21 22 62% 65% 66% 65% 16 16 16 10 7 9 8 9 7 9 8 1 2 2 2 64% 61% 60% 58% 50% 40% 30% 21 20% 15 10% 0% 7 3 2001 18 20 20 21 20 11 8 9 8 9 7 9 7 9 7 10 7 10 8 12 8 1 2 2 1 2 2 1 1 2003 2004 Married couple 2005 2006 2007 Single female The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 2008 2009 Single male 2010 18 2011 Unmarried couple 2012 2013 Other 2014 2013 66% 16 9 7 2 2014 65% 16 9 8 2 CHARACTERISTICS OF HOME BUYERS Exhibit 1-4 NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD (Percentage Distribution of Households) NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD Florida One Two Three or more None (Percentage Distribution of Households) 13% 13% 4% 71% Florida One, 13% WISC Two, 13% Three or more, 4% None, 71% NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD U.S. One Two Three or more None (Percentage Distribution of Households) 15% 14% 7% 65% U.S. One, 15% Two, 14% None, 65% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Three or more, 7% CHARACTERISTICS OF HOME BUYERS Exhibit 1-5 HOME PURCHASED WAS A MULTI-GENERATIONAL HOME (WILL HOME ADULT SIBLINGS, ADULT CHILDREN, PARENTS, AND/OR GRANDPARENTS) (Percent of Respondents) Florida Multi-generational household Reasons for purchase: Children over 18 moving back into the house Cost Savings Health/Caretaking of aging parents To spend more time with aging parents Other ADULT COMPOSITION OF HOUSEHOLD All Buyers 14% 23% 18 15 15 29 U.S. Multi-generational household Reasons for purchase: Cost Savings Children over 18 moving back into the house Health/Caretaking of aging parents To spend more time with aging parents Other Married couple Single female Single male Unmarried couple 14% 13% 26% * 28% 22 12 12 28 23% 15 15 15 31 10% 40 * 20 30 * * * * * CHILDREN IN HOME No children in home 60% 17% 12% 25% 50 * * 25 33% 14 19 24 10 18% 18 14 11 39 ADULT COMPOSITION OF HOUSEHOLD All Buyers 13% 24% 23 18 10 24 Married couple Single female Single male Unmarried couple 13% 13% 16% 7% 21% 26 19 12 22 24% 23 18 8 26 31% 17 14 6 32 36% 3 22 14 25 CHILDREN IN HOME ` The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Other Children under 18 in home Other Children under 18 in home No children in home 40% 15% 12% 36% 21 21 * 21 24% 25 19 15 18 24% 22 18 7 28 CHARACTERISTICS OF HOME BUYERS Exhibit 1-6 RACE/ETHNICITY OF HOME BUYERS, BY REGION (Percent of Respondents) BUYERS WHO PURCHASED A HOME IN THE White/Caucasian Hispanic/Latino/Mexican/ Puerto Rican Asian/Pacific Islander Black/African-American Other Florida 84% U.S. 85% Northeast 89% Midwest 90% South 85% West 77% 9 2 6 1 5 5 5 3 3 4 4 2 3 3 4 2 6 4 6 2 7 11 3 5 Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-7 RACE/ETHNICITY OF HOME BUYERS, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida White/Caucasian Black/African-American Hispanic/Latino Asian/Pacific Islander Other ADULT COMPOSITION OF HOUSEHOLD All Buyers 84% 6 9 2 1 Married couple Single female Single male Unmarried couple 85% 5 8 2 1 80% 9 8 1 3 86% 5 12 2 * 87% 4 22 * * CHILDREN IN HOME Other Children under 18 in home No children in home 75% 25 * * * 73% 7 16 2 2 89% 5 6 1 1 * Less than 1 percent U.S. White/Caucasian Hispanic/Latino/Mexican/ Puerto Rican Asian/Pacific Islander Black/African-American Other ADULT COMPOSITION OF HOUSEHOLD All Buyers 85% 5 5 5 3 Other Children under 18 in home No children in home 85% 74% 79% 88% 6 5 4 5 8 8 6 7 8 7 6 3 4 4 4 2 Married couple Single female Single male Unmarried couple 85% 85% 82% 6 6 3 2 4 2 8 2 5 6 6 4 Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHILDREN IN HOME CHARACTERISTICS OF HOME BUYERS Exhibit 1-8 PRIMARY LANGUAGE SPOKEN IN HOME BUYER HOUSEHOLD, BY REGION (Percentage Distribution) English Other Florida 94% 6 U.S. 96% 4 BUYERS WHO PURCHASED A HOME IN THE Northeast Midwest South 96% 97% 96% 4 3 5 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers West 94% 6 CHARACTERISTICS OF HOME BUYERS Exhibit 1-9 NATIONAL ORIGIN OF HOME BUYERS, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Born in U.S. Not born in U.S. Florida 88% 12 U.S. 89% 11 Northeast 91% 9 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 94% 6 South 91% 9 West 83% 17 CHARACTERISTICS OF HOME BUYERS Exhibit 1-10 FIRST-TIME HOME BUYERS (Percent of all Home Buyers) Year 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 US Percentage 42% 40% 40% 40% 36% 39% 41% 47% 50% 37% 39% 38% 33% 2014 Florida 24% FIRST-TIME HOME BUYERS (Percent of all Home Buyers) 80% 75% 70% 65% 60% 55% 50% 50% 45% 40% 47% 42% 40% 40% 40% 39% 41% 37% 36% 39% 38% 33% 35% 30% 24% 25% 20% 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 U.S. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 2014 CHARACTERISTICS OF HOME BUYERS Exhibit 1-11 FIRST-TIME HOME BUYERS, BY REGION (Percent of all Home Buyers) FIRST-TIME HOME BUYERS, BY REGION (Percent of all Home Buyers) Florida U.S. Northeast Midwest South West 24% 33% 41% 36% 30% 32% 80% 75% 70% 65% 60% 55% 50% 45% 41% 40% 36% 33% 35% 30% 32% 30% 25% 24% 20% Florida The 2014 National Association of Realtors® Profile of Home Buyers and Sellers U.S. Northeast Midwest South West CHARACTERISTICS OF HOME BUYERS Exhibit 1-12 FIRST-TIME AND REPEAT HOME BUYERS BY HOUSEHOLD TYPE (Percentage Distribution of Households) FIRST-TIME HOME BUYERS Florida Married couple Single female Single male Unmarried couple Other 54% 22% 13% 10% 2% Married couple Single female Single male Unmarried couple Other Florida WISC Other, 2% Unmarried couple, 10% Single male, 13% REPEAT HOME BUYERS Florida (Percentage Distribution) (Percentage Distribution) 71% 16% 9% 4% 1% Married couple, 54% Florida Unmarried couple, 4% Other, 1% Single male, 9% Single female, 16% Single female, 22% FIRST-TIME HOME BUYERS U.S. Married couple Single female Single male Unmarried couple Other Married couple, 71% 54% 18% 11% 15% 2% Married couple Single female Single male Unmarried couple Other U.S. Unmarried couple, 15% Other, 2% Single female, 18% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers (Percentage Distribution) 70% 16% 8% 4% 2% U.S. Unmarried couple, 4% Other, 2% Single male, 8% Married couple, 54% Single male, 11% REPEAT HOME BUYERS U.S. (Percentage Distribution) Single female, 16% Married couple, 70% CHARACTERISTICS OF HOME BUYERS Exhibit 1-13 FIRST-TIME AND REPEAT HOME BUYERS BY CHILDREN IN HOUSEHOLD (Percentage Distribution of Households) FIRST-TIME HOME BUYERS Florida One Two Three or more None One Two Three or more None Florida One, 20% WISC REPEAT HOME BUYERS Florida (Percentage Distribution) 20% 22% 4% 55% (Percentage Distribution) 10% 10% 4% 76% Florida One, 10% Two, 10% Three or more, 4% None, 55% Two, 22% None, 76% Three or more, 4% U.S. U.S. FIRST-TIME HOME BUYERS One Two Three or more None REPEAT HOME BUYERS (Percentage Distribution) 63% 20% 12% 6% One Two Three or more None U.S. 66% 12% 15% 7% (Percentage Distribution) None, 7% None, 6% U. S. Three or more, 15% Three or more, 12% Two, 12% One, 63% Two, 20% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers One, 66% CHARACTERISTICS OF HOME BUYERS Exhibit 1-14 AGE OF FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Married couple Single female Single male Unmarried couple Other All Buyers 1% 17 17 16 21 23 6 54 54 57 54 46 60 First-time Buyers 3% 53 26 8 8 3 * 33 34 33 31 31 65 Repeat Buyers 0% 6 14 18 25 29 8 59 59 60 65 42 52 All Buyers 3% 28 20 16 17 13 4 44 43 52 47 33 55 First-time Buyers 9% 56 19 8 6 1 * 31 31 33 31 28 45 Repeat Buyers * 13 20 20 22 19 6 53 51 58 56 46 57 U.S. 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Married couple Single female Single male Unmarried couple Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 20 CHARACTERISTICS OF HOME BUYERS Exhibit 1-15 HOUSEHOLD INCOME OF FIRST-TIME AND REPEAT BUYERS, 2013 (Percentage Distribution) Florida Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2013) Married couple Single female Single male Unmarried couple Other All Buyers 4% 8 8 9 9 9 8 12 12 8 4 2 8 $80,700 $93,000 $54,500 $65,000 $55,000 $77,500 First-time Buyers 4% 13 14 14 8 6 14 10 10 6 1 * 2 $62,900 $77,500 $45,000 $67,500 $47,500 $65,000 Repeat Buyers 4% 6 5 7 9 10 7 13 13 10 5 3 10 $80,700 $98,100 $63,800 $63,800 $55,000 $70,000 All Buyers 3% 6 7 8 9 8 8 10 14 9 5 3 9 $84,500 $98,300 $54,800 $65,800 $80,800 $63,500 First-time Buyers 4% 9 11 11 11 10 9 10 12 7 3 2 3 $68,300 $79,400 $47,900 $60,100 $68,300 $56,200 Repeat Buyers 3% 5 5 7 8 8 8 11 15 10 6 4 11 $95,000 $107,800 $60,600 $71,800 $97,200 $80,700 * Less than 1 percent U.S. Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2013) Married couple Single female Single male Unmarried couple Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-16 RACE/ETHNICITY OF FIRST-TIME AND REPEAT BUYERS (Percent of Respondents) Florida White/Caucasian Black/African-American Asian/Pacific Islander Hispanic/Latino Other All Buyers 84% 6 9 2 1 First-time Buyers 71% 12 3 17 1 Repeat Buyers 88% 4 1 6 2 All Buyers 85% 5 5 5 3 First-time Buyers 78% 7 8 7 3 Repeat Buyers 88% 4 4 3 2 * Less than 1 percent U.S. White/Caucasian Hispanic/Latino/Mexican/Pu Asian/Pacific Islander Black/African-American Other Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-17 PRIMARY LANGUAGE SPOKEN IN FIRST-TIME AND REPEAT BUYER HOUSEHOLDS (Percentage Distribution) Florida English Other All Buyers 94% 6 First-time Buyers 90% 10 Repeat Buyers 96% 5 All Buyers 96% 4 First-time Buyers 92% 8 Repeat Buyers 97% 2 U.S. English Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-18 NATIONAL ORIGIN OF FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Born in U.S. Not born in U.S. All Buyers 88% 12 First-time Buyers 84% 16 Repeat Buyers 90% 11 All Buyers 89% 11 First-time Buyers 86% 14 Repeat Buyers 9% 9 U.S. Born in U.S. Not born in U.S. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-19 PRIOR LIVING ARRANGEMENT OF FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased All Buyers First-time Buyers Repeat Buyers 41% 50 8 2 75% 4 19 3 30% 65 4 1 All Buyers First-time Buyers Repeat Buyers 42% 46 10 1 75% 3 19 2 26% 67 6 1 * Less than 1 percent U.S. Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased Note: After selling their previous home, buyers may have rented a home or apartment before purchasing their next home. A first-time buyer could have acquired ownership of their previous home (as an inheritance or gift, for example) without having been the buyer of the home. Thus, a first-time buyer could have owned a home prior to their first home purchase. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-20 PRIOR LIVING ARRANGEMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased 41% 50 8 2 U.S. Married Single couple female 40% 53 5 2 41% 45 14 * Single male Unmarried couple Other 42% 44 12 2 48% 35 17 * 80% 20 * * ADULT COMPOSITION OF HOUSEHOLD All Buyers Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased 42% 46 10 1 Married Single couple female 40% 52 7 1 43% 41 15 1 * Less than 1 percent Note: After selling their previous home, buyers may have rented a home or apartment before purchasing their next home. A first-time buyer could have acquired ownership of their previous home (as an inheritance or gift, for example) without having been the buyer of the home. Thus, a first-time buyer could have owned a home prior to their first home purchase. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Single male Unmarried couple Other 46% 36 16 2 56% 25 18 1 49% 35 17 * CHILDREN IN HOME Children No under 18 children in home in home 53% 34 11 2 36% 56 7 1 CHILDREN IN HOME Children No under 18 children in home in home 45% 44 10 2 41% 47 10 1 CHARACTERISTICS OF HOME BUYERS Exhibit 1-21 PRIMARY REASON FOR PURCHASING A HOME, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Desire to own a home Job-related relocation or move Desire for larger home Desire to be closer to family/friends/relatives Change in family situation Desire for a home in a better area Retirement Affordability of homes Tax benefits Desire to be closer to job/school/transit Greater choice of homes on the market Desire for smaller home Desire for a newly built or custom-built home Establish household Financial security Purchased home for family member or relative Desire for vacation home/investment property Other All Buyers First-time Buyers Repeat Buyers 20% 4 4 2 * 6 8 6 6 2 * 2 2 * 2 * 2 34 37% * * * * 5 * 5 16 * * * * * 5 * * 32 10% 7 7 3 * 7 13 7 * 3 * 3 3 * * * 3 36 All Buyers First-time Buyers Repeat Buyers 24% 9 8 8 7 5 3 3 3 3 3 2 2 2 53% 4 2 5 1 8 1 * 7 * 6 1 3 1 9% 12 11 9 10 3 4 5 1 4 1 3 2 2 * 19 * 8 * 24 U.S. Desire to own a home of my own Job-related relocation or move Desire for a home in a better area Change in family situation Desire for larger home Affordability of homes Desire to be closer to family/friends/relatives Retirement Establish a household Desire for smaller home Financial security Desire for a newly built or custom-built home Tax benefits Desire to be closer to job/school/transit Greater number of homes on the market for sale/better choice Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-22 PRIMARY REASON FOR PURCHASING A HOME, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Desire to own a home Job-related relocation or move Desire for larger home Desire to be closer to family/friends/relatives Change in family situation Desire for a home in a better area Retirement Affordability of homes Tax benefits Desire to be closer to job/school/transit Greater choice of homes on the market Desire for smaller home Desire for a newly built or custom-built home Establish household Financial security Purchased home for family member or relative Desire for vacation home/investment property Other 20% 4 4 2 * 6 8 6 6 2 * 2 2 * 2 * 2 34 U.S. * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 13% 7 7 3 * 10 7 10 7 3 * 3 3 * * * 3 23 50% * * * * * 33 * 17 * * * * * * * * * Single Unmarried couple male 33% * * * * * * * * * * * * * 17 * * 50 Other 17% * * * * * * * * * * * * * * * * 83 * * * * * * * * * * * * * * * * * 100 ADULT COMPOSITION OF HOUSEHOLD All Buyers Desire to own a home of my own Job-related relocation or move Desire for a home in a better area Change in family situation (e.g. marriage, birth of child, d Desire for larger home Affordability of homes Desire to be closer to family/friends/relatives Retirement Establish a household Desire for smaller home Financial security Desire for a newly built or custom-built home Tax benefits Desire to be closer to job/school/transit Greater number of homes on the market for sale/better c Other Married Single couple female 24% 9 8 8 7 5 3 3 3 3 3 2 2 2 * 19 Married Single couple female 19% 11 9 8 9 4 3 2 4 4 1 3 2 2 * 18 37% 2 3 6 * 11 6 3 * * 6 6 * 2 19 Single Unmarried couple male 23% 6 4 9 * 3 4 13 * * 11 1 4 * * 21 48% 1 10 6 4 5 1 * 4 * 2 1 * * * 19 Other 41% * 11 15 * 15 * * * * * 4 4 * * 11 CHILDREN IN HOME Children No under 18 children in home in home 29% 7 7 * * 14 * 7 * 7 * * * * * * * 29 18% 3 3 3 * 3 12 6 9 * * 3 3 * 3 * * 35 CHILDREN IN HOME Children No under 18 children in home in home 23% 12 12 13 14 5 2 * 2 1 1 3 1 4 * 8 25% 7 6 5 2 5 4 5 4 4 4 2 3 1 * 25 CHARACTERISTICS OF HOME BUYERS Exhibit 1-23 PRIMARY REASON FOR THE TIMING OF HOME PURCHASE, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida It was just the right time, the buyer was ready to buy a home It was the best time because of affordability of homes Did not have much choice, had to purchase It was the best time because of availability of homes for sale It was the best time because of mortgage financing options available Other All Buyers First-time Buyers Repeat Buyers 47% 51% 45% 19 22 17 14 8 11 2 15 10 8 12 6 5 0 3 * 6 0 All Buyers First-time Buyers Repeat Buyers 48% 56% 43% 19 12 22 11 13 10 10 13 9 9 5 11 3 1 1 1 4 2 The buyer wished they had waited U.S. It was just the right time for me, I was ready to buy a home I did not have much choice, I had to purchase when I did It was the best time for me because of affordability of homes It was the best time for me because of mortgage financing options available It was the best time for me because of availability of homes for sale Other I wish I had waited The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-24 OTHER HOMES OWNED, BY AGE (Percentage Distribution) Florida All Buyers Recently purchased home only One or more vacation homes One or more investment properties Primary residence Previous homes that buyer is trying to sell Other 77% 4 11 3 5 3 18 to 24 100% * * * 5 * AGE OF HOME BUYER 25 to 44 45 to 64 65 or older 82% 74% 75% 1 5 4 10 11 14 3 3 2 5 5 5 3 3 2 18 to 24 95% 2 * 1 * * AGE OF HOME BUYER 25 to 44 45 to 64 65 or older 84% 74% 74% 10 12 9 3 6 8 2 3 3 1 5 8 1 4 1 U.S. All Buyers Recently purchased home only One or more investment properties Previous homes that buyer is trying to sell Primary residence One or more vacation homes Other 79% 10 5 3 4 2 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-1 Exhibit 2-2 Exhibit 2-3 Exhibit 2-4 Exhibit 2-5 Exhibit 2-6 Exhibit 2-7 Exhibit 2-8 Exhibit 2-9 Exhibit 2-10 Exhibit 2-10 Exhibit 2-11 Exhibit 2-12 Exhibit 2-13 Exhibit 2-14 Exhibit 2-15 Exhibit 2-16 Exhibit 2-17 Exhibit 2-18 Exhibit 2-19 Exhibit 2-20 Exhibit 2-21 Exhibit 2-22 Exhibit 2-23 Exhibit 2-24 Exhibit 2-25 Exhibit 2-26 Exhibit 2-27 Exhibit 2-28 Exhibit 2-29 Exhibit 2-30 Exhibit 2-31 Exhibit 2-32 Exhibit 2-33 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, 2001-2014 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, BY REGION WHY NEW AND PREVIOUSLY OWNED HOMES PURCHASED TYPE OF HOME PURCHASED, BY LOCATION TYPE OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES TYPE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD LOCATION OF HOME PURCHASED, BY REGION LOCATION OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES LOCATION OF HOME PURCHASED VERSUS LOCATION OF HOME SOLD SENIOR RELATED HOUSING BY TYPE OF HOME PURCHASED AND LOCATION DISTANCE BETWEEN HOME PURCHASED AND PREVIOUS RESIDENCE FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY LOCATION FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSHOLD PRICE OF HOME PURCHASED, BY REGION PRICE OF HOME PURCHASED, NEW AND PREVIOUSLY OWNED HOMES PRICE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS PURCHASE PRICE COMPARED WITH ASKING PRICE, BY REGION SIZE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES SIZE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD HOME SIZE AND PRICE PER SQUARE FOOT, BY REGION NUMBER OF BEDROOMS AND BATHROOMS, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES NUMBER OF BEDROOMS AND BATHROOMS, BY ADULT HOUSEHOLD COMPOSITION AND CHILDREN IN HOUSEHOLD YEAR HOME BUILT, BY REGION IMPORTANCE OF COMMUTING COSTS IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY REGION ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY YEAR HOME WAS BUILT CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY LOCATION CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY ADULT COMPOSITION OF HOUSEHOLD EXPECTED LENGTH OF TENURE IN HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES EXPECTED LENGTH OF TENURE IN HOME PURCHASED, BY AGE FACTORS THAT COULD CAUSE BUYER TO MOVE, BY AGE FACTORS THAT COULD CAUSE BUYER TO MOVE, BY ADULT COMPOSITION OF HOUSEHOLD The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-1 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, 2001-2014 (Percentage Distribution) NEW AND PREVIOUSLY OWNED HOMES PURCHASED (Percentage Distribution) Florida 2014 Florida 100% New 18% Previously Owned 82% 80% 82% 60% 40% 18% 20% 0% 2014 New Previously Owned NEW AND PREVIOUSLY OWNED HOMES PURCHASED (Percentage Distribution) U.S. 100% 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 New 21% 28% 21% 23% 22% 23% 21% 18% 15% 16% 16% 16% 16% Previously Owned 79% 72% 79% 77% 78% 77% 79% 82% 85% 84% 84% 84% 84% 80% U.S. 79% 72% 79% 77% 78% 77% 79% 82% 85% 84% 84% 84% 84% 60% 40% 28% 21% 21% 23% 22% 23% 21% 20% 18% 15% 16% 16% 16% 16% 0% 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers New Previously Owned CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-2 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE New Previously Owned Florida 18% 82 U.S. 16% 84 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Northeast 8% 92 Midwest 9% 92 South 21% 79 West 16% 84 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-3 WHY NEW AND PREVIOUSLY OWNED HOMES PURCHASED (Percent of Respondents) Florida New Home: Avoid renovations or problems with plumbing or electricity Ability to choose and customize design features Amenities of new home construction communities Lack of inventory of previously owned home Green/energy efficiency Other Previously Owned Home: Better price Better overall value More charm and character Lack of inventory of new homes Other 18% 40% 25 20 8 6 12 82% 32% 36 13 9 12 U.S. New Home: Avoid renovations or problems with plumbing or electricity Ability to choose and customize design features Amenities of new home construction communities Lack of inventory of previously owned home Green/energy efficiency Other Previously Owned Home: Better price Better overall value More charm and character Lack of inventory of new homes Other 16% 40% 24 17 10 9 15 84% 32% 32 19 9 14 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-4 TYPE OF HOME PURCHASED, BY LOCATION (Percentage Distribution) Florida BUYERS WHO PURCHASED A HOME IN A Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other Rural area Resort/ Recreation area 81% 2 10 82% 5 2 68% 5 14 1 2 * 5 5 6 11 9 All Buyers Suburb/ Subdivision Small Urban/ town Central city 81% 5 6 84% 6 3 76% 4 9 2 2 7 4 * Less than 1 percent U.S. BUYERS WHO PURCHASED A HOME IN A Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other Rural area Resort/ Recreation area 61% 12 17 83% 3 1 67% 10 10 1 4 * 4 8 6 13 9 All Buyers Suburb/ Subdivision 79% 8 6 83% 8 4 82% 6 3 2 2 6 4 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Small Urban/ town Central city CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-5 TYPE OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Buyers First-time Buyers Repeat Buyers 81% 5 6 2 7 81% 5 6 2 7 81% 3 7 3 6 BUYERS OF Previously New Owned Homes Homes 89% 7 * * 4 79% 5 7 2 7 * Less than 1 percent U.S. Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers All Buyers First-time Buyers Repeat Buyers 79% 8 6 2 6 75% 10 7 3 6 81% 7 5 2 6 BUYERS OF Previously New Owned Homes Homes 84% 8 4 1 3 78% 8 6 2 7 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-6 TYPE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Married couple 81% 5 6 2 7 90% 3 2 1 4 Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other Single Single female male 62% 11 11 4 11 63% 9 14 2 12 CHILDREN IN HOME Unmarried couple Other 65% 9 13 * 13 80% * * 20 * Children under 18 in home No children in home 90% 5 2 * 4 78% 5 7 3 8 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD All Buyers Married couple 79% 8 6 2 6 85% 5 3 1 5 Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Single Single female male 62% 14 12 4 7 67% 12 12 3 7 CHILDREN IN HOME Unmarried couple Other 77% 7 7 3 6 73% 4 12 3 9 Children under 18 in home No children in home 87% 6 1 1 5 74% 8 8 3 7 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-7 LOCATION OF HOME PURCHASED, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area Florida 51% 18 12 10 10 U.S 79% 8 6 2 6 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Northeast 75% 8 8 3 6 Midwest 79% 5 6 4 7 South 82% 7 4 1 6 West 75% 10 7 2 6 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-8 LOCATION OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Buyers 51% 18 12 10 10 First-time Buyers 51% 18 12 10 10 Repeat Buyers 51% 18 10 9 12 BUYERS OF Previously New Owned Homes Homes 71% 47% 8 20 4 13 6 11 11 9 Repeat Buyers 52% 20 13 11 3 BUYERS OF Previously New Owned Homes Homes 63% 48% 16 21 10 17 7 12 5 2 U.S. Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Buyers 50% 20 16 11 3 First-time Buyers 46% 21 21 10 2 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-9 LOCATION OF HOME PURCHASED VERSUS LOCATION OF HOME SOLD (Percentage Distribution Among those that Sold a Home) Florida LOCATION OF HOME PURCHASED LOCATION OF HOME SOLD Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 60% 4 9 4 1 1% 4 3 1 * 7% 1 4 * * 1% 1 * * * 1% * * 1 * U.S. LOCATION OF HOME PURCHASED LOCATION OF HOME SOLD Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 36% 5 5 6 1 7% 8 2 3 * 3% 2 5 2 * 4% 3 2 3 * 2% 1 * * 1 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-10 SENIOR RELATED HOUSING BY TYPE OF HOME PURCHASED AND LOCATION (Percentage Distribution) Florida Share who purchased a home in senior related housing Buyers over 50 who purchased senior related housing: Type of home purchased Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other Location Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area All buyers over 50 21% 69% 2 7 11 11 46% 17 9 * 28 U.S. Share who purchased a home in senior related housing Buyers over 50 who purchased senior related housing: Type of home purchased Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other Location Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area The 2014 National Association of Realtors® Profile of Home Buyers and Sellers All buyers over 50 13% 59% 8 12 9 13 48% 20 12 6 14 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-10 DISTANCE BETWEEN HOME PURCHASED AND PREVIOUS RESIDENCE (Median Miles) Miles Florida U.S. Northeast Midwest South West 15 12 10 10 15 11 DISTANCE BETWEEN HOME PURCHASED AND PREVIOUS RESIDENCE (Median Miles) 20 18 16 15 14 15 12 11 12 10 10 Northeast Midwest 10 8 6 4 2 0 Florida U.S. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers South West CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-11 FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY LOCATION (Percent of Respondents) Florida BUYERS WHO PURCHASED A HOME IN A Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Quality of the school district Design of neighborhood Convenient to shopping Convenient to schools Convenient to entertainment/leisure activities Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other All Buyers 69% 38 47 37 21 33 36 21 29 21 17 18 19 3 12 6 Urban/ Suburb/ Small Central Rural Subdivision town city area 75% 65% * 52% 42 37 47 36 46 55 59 * 40 32 35 33 25 15 26 19 33 37 28 29 34 39 49 29 24 16 24 21 28 23 43 10 21 24 20 5 17 13 * * 17 15 24 19 21 13 12 5 1 5 10 2 14 4 14 7 6 4 2 2 Resort/ Recreation area 64% 10 33 36 * 41 45 5 * 36 7 24 36 5 12 17 * Less than 1 percent U.S. BUYERS WHO PURCHASED A HOME IN A Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Convenient to shopping Quality of the school district Design of neighborhood Convenient to entertainment/leisure activities Convenient to schools Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers All Buyers 69% 52 47 43 31 30 28 25 25 23 19 15 10 8 7 6 Urban/ Suburb/ Small Central Rural Subdivision town city area 77% 65% 64% 48% 55 47 62 43 49 50 46 38 45 44 40 34 34 28 35 19 37 27 20 22 32 24 24 19 26 18 39 10 28 24 20 21 24 20 29 11 17 17 9 51 16 13 13 10 13 7 6 6 7 5 21 2 9 4 8 5 6 7 5 9 Resort/ Recreation area 64% 23 41 33 38 14 39 46 11 38 8 24 34 3 8 12 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-12 FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSHOLD (Percent of Respondents) Florida ADULT COMPOSITION OF HOUSEHOLD Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Quality of the school district Design of neighborhood Convenient to shopping Convenient to schools Convenient to entertainment/leisure activities Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other All Buyers 69% 38 47 37 21 33 36 21 29 21 17 18 19 3 12 6 Married couple 72% 36 47 35 26 35 36 25 31 23 20 21 18 1 12 6 Single female 63% 40 56 40 14 25 35 11 21 18 14 14 24 4 11 7 Single male 63% 44 44 46 10 34 34 7 27 7 2 10 20 7 10 5 Unmarried couple 74% 57 39 44 4 30 52 22 30 22 22 9 22 17 13 * Other 60% * 60 20 * 40 20 20 20 * 20 20 * * * * CHILDREN IN HOME Children No under 18 children in home in home 71% 69% 57 30 47 48 34 39 54 7 33 34 30 39 58 5 23 31 21 15 24 15 10 22 13 21 3 3 10 13 3 7 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Convenient to shopping Quality of the school district Design of neighborhood Convenient to entertainment/leisure activities Convenient to schools Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers All Buyers 69% 52 47 43 31 30 28 25 25 23 19 15 10 8 7 6 Married couple 70% 51 45 41 30 36 28 23 29 24 22 15 11 7 7 7 Single female 68% 51 52 53 32 18 29 24 13 19 11 16 11 10 6 6 Single male 63% 53 46 36 32 17 27 33 13 22 12 16 9 7 8 5 Unmarried couple 68% 67 54 46 34 24 24 31 22 27 21 10 6 12 6 5 Other 67% 42 57 35 44 24 21 23 21 19 15 26 13 11 11 11 CHILDREN IN HOME Children No under 18 children in home in home 71% 69% 61 48 48 47 38 45 24 35 57 15 25 29 18 29 55 9 27 21 25 16 8 18 9 11 7 8 6 8 5 7 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-13 PRICE OF HOME PURCHASED, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price Florida 9% 6 9 10 10 7 15 11 8 4 8 5 $190,000 U.S. 6% 6 7 10 9 8 14 10 8 6 8 9 $216,000 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Northeast 5% 6 7 10 9 8 11 11 7 5 9 11 $219,000 Midwest 10% 10 10 13 11 10 15 9 5 3 4 3 $167,000 South 6% 6 7 10 10 8 15 10 8 6 7 6 $207,000 West 2% 3 4 6 7 7 13 12 9 8 11 19 $280,000 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-14 PRICE OF HOME PURCHASED, NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS WHO PURCHASED A Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price All Buyers 9% 6 9 10 10 7 15 11 8 4 8 5 $190,000 New Home 3% * 3 6 8 6 24 15 14 6 11 6 $255,050 Previously Owned Home 10% 7 10 11 11 8 14 10 6 4 7 4 $179,500 * Less than 1 percent U.S. BUYERS WHO PURCHASED A Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price All Buyers 6% 6 7 10 9 8 14 10 8 6 8 9 $216,000 New Home 1% 0 2 4 7 8 18 16 14 10 9 11 $277,200 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Previously Owned Home 6% 7 8 11 10 8 13 9 6 5 7 9 $200,000 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-15 PRICE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price Married couple Single female Single male Unmarried couple Other All Buyers 9% 6 9 10 10 7 15 11 8 4 8 5 First-time Buyers 12% 6 14 18 12 6 17 7 3 2 4 * Repeat Buyers 8% 6 7 7 10 8 15 12 9 4 9 6 $190,000 $149,400 $219,000 $137,250 $177,000 $154,250 $89,900 $169,700 $167,900 $129,000 $171,250 $111,500 $76,000 $235,000 $155,000 $177,000 $207,000 $89,900 All Buyers 6% 6 7 10 9 8 14 10 8 6 8 9 $216,000 $240,000 $153,600 $173,700 $186,600 $187,000 First-time Buyers 9% 9 9 14 12 9 12 7 5 4 6 6 $169,000 $185,000 $135,000 $161,500 $155,000 $141,500 Repeat Buyers 4% 4 6 8 8 8 15 12 9 7 8 11 $240,000 $260,000 $170,400 $182,400 $240,000 $233,300 * Less than 1 percent U.S. Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price Married couple Single female Single male Unmarried couple Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-16 PURCHASE PRICE COMPARED WITH ASKING PRICE, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Percent of asking price: Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (purchase price as a percent of asking price) Florida 13% 16 34 26 9 2 U.S. 10% 16 36 25 11 2 Northeast 15% 19 39 20 7 1 Midwest 12% 19 36 22 9 1 South 10% 17 37 25 9 2 West 6% 11 33 29 16 5 97% 98% 97% 97% 98% 99% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-17 SIZE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) All Buyers First-time Buyers Repeat Buyers 1% 11 30 30 17 7 5 1,900 1% 13 41 28 10 4 3 1,700 0% 10 26 30 19 8 6 1,960 BUYERS OF Previously New Owned Homes Homes * 3 15 39 29 8 6 2,150 1% 12 33 28 15 7 5 1,830 U.S. 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) All Buyers First-time Buyers Repeat Buyers 1% 15 28 24 14 9 8 1,870 2% 24 37 22 9 5 3 1,570 * 11 24 26 17 12 11 2,030 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers BUYERS OF Previously New Owned Homes Homes * 3 19 31 21 15 12 2,200 1% 18 30 23 13 8 8 1,800 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-18 SIZE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) CHILDREN IN HOME Children No under 18 children in home in home All Buyers Married couple Single female Single male Unmarried couple Other 1% 11 30 30 17 7 5 * 6 25 31 22 10 7 1% 25 38 28 4 3 1 3% 18 36 28 10 * 5 * 23 36 27 14 * * * * 33 33 33 * * * 5 30 26 22 6 10 1% 13 29 32 15 7 3 1,900 2,000 1,610 1,670 1,710 2,000 1,980 1,900 U.S. ADULT COMPOSITION OF HOUSEHOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) All Buyers Married couple Single female Single male Unmarried couple Other 1% 15 28 24 14 9 8 1,870 * 9 24 26 18 12 11 2,090 2% 30 37 21 7 2 2 1,500 3% 24 34 22 9 5 4 1,570 * 25 36 26 8 3 3 1,640 * 17 28 24 17 11 4 1,800 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHILDREN IN HOME Children No under 18 children in home in home * 9 22 24 18 13 14 2,170 1% 19 31 24 13 7 5 1,740 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-19 HOME SIZE AND PRICE PER SQUARE FOOT, BY REGION (Median) BUYERS WHO PURCHASED A HOME IN THE Florida All homes purchased Square feet 1,900 Price per square foot $104 Detached single-family home Square feet 2,000 Price per square foot $106 Townhouse or row house Square feet 1,550 Price per square foot $98 Duplex/apartment/condo in 2-4 unit building Square feet 1,950 Price per square foot $106 Apartment/condo in building with 5 or more units Square feet 1,440 Price per square foot $86 U.S. Northeast Midwest South West 1,870 $110 1,700 $130 1,800 $95 2,000 $100 1,780 $145 2,000 $110 1,800 $125 1,900 $95 2,100 $100 2,000 $140 1,600 $140 1,700 $130 1,460 $100 1,700 $135 1,500 $250 1,600 $105 1,400 $160 1,700 $100 1,790 $115 1,340 $135 1,200 $170 1,140 $225 1,300 $120 1,300 $140 1,090 $290 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-20 NUMBER OF BEDROOMS AND BATHROOMS, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida All First-time Buyers Buyers One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms 1% 19 80 3 5 73 22 2 2% 12 87 3 6 79 15 2 Repeat Buyers 1% 21 78 3 4 72 24 2 BUYERS OF Previously New Owned Homes Homes * 14 86 3 * 68 32 2 1% 20 79 3 5 75 20 2 U.S. All First-time Buyers Buyers One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms 2% 16 82 3 16 62 22 2 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 3% 18 80 3 28 61 11 2 Repeat Buyers 1% 15 84 3 11 62 28 2 BUYERS OF Previously New Owned Homes Homes * 10 90 3 2 63 36 2 2% 17 81 3 19 61 20 2 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-21 NUMBER OF BEDROOMS AND BATHROOMS, BY ADULT HOUSEHOLD COMPOSITION AND CHILDREN IN HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Buyers Married couple Single female 1% 19 80 3 5 73 22 2 0% 12 87 3 2 70 29 2 4% 38 58 3 11 81 8 2 Single Unmarried male couple 2% 33 65 3 7 81 12 2 * 13 87 3 9 83 9 2 Other * * 100 4 20 80 * 2 CHILDREN IN HOME Children No under 18 children in home in home * 8 92 4 1 67 32 2 2% 24 75 3 6 76 18 2 U.S. ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Buyers Married couple Single female 2% 16 82 3 16 62 22 2 * 11 89 3 11 61 28 2 5% 29 65 3 28 63 9 2 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Single Unmarried male couple 4% 27 69 3 27 57 17 2 2% 20 78 3 25 64 12 2 Other 4% 18 78 3 20 67 13 2 CHILDREN IN HOME Children No under 18 children in home in home * 6 93 4 13 56 32 2 2% 21 76 3 18 65 17 2 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-22 YEAR HOME BUILT, BY REGION (Median) 2013 2012 through 2010 2009 through 2007 2006 through 2002 2001 through 1987 1986 through 1960 1959 through 1910 1911 or earlier Median Florida 18% 1 11 15 25 23 8 0 1998 BUYERS WHO PURCHASED A HOME IN THE U.S. Northeast Midwest South West 16% 8% 9% 22% 16% 3 2 2 3 4 7 3 6 10 7 12 5 11 14 11 21 16 18 22 23 22 25 24 20 25 17 33 25 9 15 3 8 5 0 1 1993 1970 1980 1999 1993 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-23 IMPORTANCE OF COMMUTING COSTS (Percentage Distribution) IMPORTANCE OF COMMUTING COSTS (Percentage Distribution) Florida Florida Very Important Somewhat Important Not Important 27% 33% 40% Very Important, 27% Not Important, 40% Somewhat Important, 33% IMPORTANCE OF COMMUTING COSTS (Percentage Distribution) U.S. Very Important Somewhat Important Not Important U.S. 32% 38% 30% Very Important, 32% Not Important, 30% Somewhat Important, 38% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES Exhibit 2-24 IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES (Percentage Distribution) (Percentage Distribution) Florida Florida Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home Heating and cooling costs Very Important Somewhat Important Not Important 31% 24 23 12 50% 44 43 36 19% 32 34 52 14 32 49 2 11 82 31% Energy efficient appliances 24% Energy efficient lighting 23% Landscaping for energy conservation 19% 44% 32% 43% 12% Environmentally friendly community features 50% 34% 36% 14% 52% 32% 49% Solar panels installed on home 2% 11% 82% 0% 20% 40% Very Important 60% Somewhat Important 80% 100% Not Important IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES (Percentage Distribution) U.S. U.S. Very Important Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home Somewhat Important 36% 23 22 10 50% 45 44 36 Not Important Heating and cooling costs 15% 32 34 54 Energy efficient appliances 14 33 53 2 9 89 36% 50% 23% Energy efficient lighting 22% Landscaping for energy conservation 54% 33% 53% Solar panels installed on home 2% 9% 89% 20% Very Important Valid Missing Total The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 34% 36% 14% 0% 32% 44% 10% Environmentally friendly community features 15% 45% 40% 60% Somewhat Important 80% 100% Not Important A26 - How important were the following when you were searching for a home to purchase? - Solar panels installed on your home Frequency Percent Valid Percent Cumulative Percent Very Important 142 1.7 1.8 1.8 Somewhat Important 664 7.9 8.4 10.2 Not Important 7088 83.8 89.8 100 Total 7895 93.4 100 System 559 6.6 8454 100 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-25 ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home U.S. Northeast Midwest South West 37% 32% 39% 32% 24 36% 23 17 17 27 23 23 12 22 10 14 5 17 5 25 11 24 15 14 14 8 10 15 17 2 2 1 1 2 4 Florida 31% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-26 ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY YEAR HOME WAS BUILT (Percentage Distribution) Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home 2012 2009 2006 through through through 2010 2007 2002 2001 through 1987 1986 through 1960 1959 through 1911 or 1910 earlier U.S. 2013 53% 44% 28% 37% 34% 29% 32% 35% 24 36% 23 49 30 21 21 17 15 17 16 23 12 22 10 41 14 28 13 19 6 21 11 17 10 17 8 18 9 19 6 14 14 27 9 13 13 12 12 11 10 2 2 4 2 1 1 2 1 2 3 Florida 31% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-27 CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY LOCATION (Percent of Respondents) Florida All Buyers Price of home Size of home Condition of home Distance from job Lot size Style of home Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school Other compromises not listed None - Made no compromises BUYERS WHO PURCHASED A HOME IN A Urban/ Resort/ Suburb/ Small Central Recreation Subdivision town city Rural area 22% 19 18 10 13 16 9 7 2 2 10 34 22% 17 18 14 16 15 9 6 3 1 9 32 27% 24 19 4 16 23 7 8 * 1 15 31 28% 31 24 12 10 14 4 14 2 4 6 35 * 17 17 15 5 17 10 5 2 5 7 37 14% 14 12 * 5 12 10 5 * 2 10 48 U.S. All Buyers Price of home Size of home Condition of home Lot size Style of home Distance from job Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school None - Made no compromises Other compromises not listed BUYERS WHO PURCHASED A HOME IN A Urban/ Resort/ Suburb/ Small Central Recreation Subdivision town city Rural area 23% 20 18 16 16 14 7 5 4 2 33 8 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 23% 19 17 16 15 15 7 5 4 1 32 8 20% 21 18 18 15 12 7 4 2 2 35 9 27% 24 22 13 18 11 6 10 6 2 30 7 22% 19 18 13 14 17 11 4 3 3 33 8 18% 19 11 13 16 3 7 3 1 2 43 7 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-28 CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage of Respondents) Florida All First-time Buyers Buyers Price of home Size of home Condition of home Distance from job Lot size Style of home Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school Other compromises not listed None - Made no compromises 22% 19 18 10 13 16 9 7 2 2 10 34 23% 24 20 17 13 25 10 7 7 5 10 22 Repeat Buyers 22% 18 17 8 13 14 8 8 0 1 9 38 BUYERS OF Previously New Owned Homes Homes 15% 19 3 15 24 9 14 3 1 1 4 36 24% 19 21 9 11 18 7 8 2 2 11 34 U.S. All First-time Buyers Buyers Price of home Size of home Condition of home Lot size Style of home Distance from job Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school None - Made no compromises Other compromises not listed 23% 20 18 16 16 14 7 5 4 2 33 8 25% 27 19 18 18 18 9 6 7 3 25 8 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Repeat Buyers 21% 17 17 15 14 11 6 5 2 1 36 8 BUYERS OF Previously New Owned Homes Homes 19% 16 2 26 12 19 10 5 4 3 36 6 23% 21 21 14 16 13 7 5 4 2 32 9 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-29 CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage of Respondents) Florida ADULT COMPOSITION OF HOUSEHOLD Price of home Size of home Condition of home Distance from job Lot size Style of home Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school Other compromises not listed None - Made no compromises All Buyers Married couple Single female Single male Unmarried couple Other 22% 19 18 10 13 16 9 7 2 2 10 34 22% 19 20 12 14 15 10 8 2 2 9 32 24% 20 9 13 6 14 9 9 * 3 11 36 21% 24 21 5 17 17 5 5 2 2 12 45 22% 9 9 4 4 26 * * 4 * 13 44 40% 60 40 * 20 60 20 20 * * * * CHILDREN IN HOME Children No under 18 children in home in home 21% 25 19 18 15 20 12 5 5 5 12 20 23% 17 18 8 12 15 8 8 1 0 9 38 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD Price of home Size of home Condition of home Lot size Style of home Distance from job Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school None - Made no compromises Other compromises not listed All Buyers Married couple Single female Single male Unmarried couple Other 23% 20 18 16 16 14 7 5 4 2 33 8 22% 19 17 18 15 14 7 5 4 2 32 8 22% 20 18 10 15 11 7 6 2 1 36 9 23% 23 19 12 17 9 8 7 3 1 38 7 26% 24 18 16 19 18 7 5 6 2 26 7 33% 13 17 10 18 18 10 3 5 3 30 8 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHILDREN IN HOME Children No under 18 children in home in home 24% 21 18 18 16 18 8 5 6 4 27 8 22% 19 18 15 15 11 7 5 3 1 35 8 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-30 EXPECTED LENGTH OF TENURE IN HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median All Buyers First-time Buyers Repeat Buyers 3% 2 7 2 13 5 26 43 15 2% * 9 3 14 5 21 47 10 4% 2 6 2 12 5 27 42 15 New Previously Homes Owned Homes 3% 3 5 1 15 6 22 46 15 3% 2 7 2 12 5 26 43 15 U.S. BUYERS OF 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median All Buyers First-time Buyers Repeat Buyers 2% 3 9 3 14 5 25 39 12 2% 3 12 5 16 4 22 37 10 2% 2 7 2 13 6 27 41 15 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers New Previously Homes Owned Homes 2% 3 9 2 16 7 23 38 10 2% 2 9 3 14 5 26 40 14 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-31 EXPECTED LENGTH OF TENURE IN HOME PURCHASED, BY AGE (Percentage Distribution) Florida 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median All Buyers 3% 2 7 2 13 5 26 43 15 18 to 24 * * 25 * * * * 75 13 AGE OF HOME BUYER 25 to 44 45 to 64 3% 3% 2 2 14 2 4 3 15 13 3 5 24 32 35 41 5 10 65 or older 4% 2 3 * 11 7 23 50 20 18 to 24 2% 2 19 7 18 3 14 35 8 AGE OF HOME BUYER 25 to 44 45 to 64 1% 2% 3 2 12 6 5 2 18 12 5 5 24 30 32 41 10 20 65 or older 2% 1 3 1 9 8 22 54 15 * Less than 1 percent U.S. All Buyers 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median 2% 3 9 3 14 5 25 39 12 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-32 FACTORS THAT COULD CAUSE BUYER TO MOVE, BY AGE (Percent of Respondents) Florida All Buyers 18 to 24 25 to 44 45 to 64 65 or older 36% 30 12 11 6 2 7 50% * 25 * 25 * * 43% 11 27 15 11 1 3 37% 36 7 11 3 1 6 29% 46 1 7 2 2 13 All Buyers 18 to 24 25 to 44 45 to 64 65 or older 44% 23 18 9 7 2 6 46% 7 21 13 13 4 3 46% 13 27 11 12 2 3 44% 28 12 8 2 1 7 36% 43 * 6 1 2 13 Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other U.S. Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-33 FACTORS THAT COULD CAUSE BUYER TO MOVE, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Married couple Single female Single male Unmarried couple Other 36% 30 12 11 6 2 7 32% 33 14 11 6 1 7 49% 25 8 10 5 * 5 49% 26 9 9 * 5 7 35% 22 4 9 17 4 9 40% 40 * 20 * * * Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other U.S. ADULT COMPOSITION OF HOUSEHOLD All Buyers Married couple Single female Single male Unmarried couple Other 44% 23 18 9 7 2 6 40% 24 20 9 7 1 6 55% 24 9 7 4 1 5 49% 15 13 12 7 3 7 44% 16 20 13 14 3 4 35% 31 7 9 6 4 10 Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHILDREN IN HOME Children No under 18 children in home in home 41% 13 21 16 9 2 5 41% 13 21 16 9 2 5 CHILDREN IN HOME Children No under 18 children in home in home 43% 17 24 10 9 2 3 44% 25 14 9 6 1 7 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-1 Exhibit 4-2 Exhibit 4-3 Exhibit 4-4 Exhibit 4-5 Exhibit 4-6 Exhibit 4-7 Exhibit 4-8 Exhibit 4-9 Exhibit 4-10 Exhibit 4-11 Exhibit 4-12 Exhibit 4-13 Exhibit 4-14 Exhibit 4-15 Exhibit 4-16 Exhibit 4-17 Exhibit 4-18 Exhibit 4-19 Exhibit 4-20 Exhibit 4-21 Exhibit 4-22 Exhibit 4-23 Exhibit 4-24 METHOD OF HOME PURCHASE, 2001-2014 METHOD OF HOME PURCHASE, BY REGION METHOD OF HOME PURCHASE, NEW AND PREVIOUSLY OWNED HOMES METHOD OF HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD AGENT REPRESENTATION DISCLOSURE, FIRST-TIME AND REPEAT BUYERS BUYER REPRESENTATIVE ARRANGEMENT WITH AGENT, FIRST-TIME AND REPEAT BUYERS HOW REAL ESTATE AGENT WAS COMPENSATED WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, BY ADULT COMPOSITION OF HOUSEHOLD BENEFITS PROVIDED BY REAL ESTATE AGENT DURING HOME PURCHASE PROCESS, FIRSTTIME AND REPEAT BUYERS HOW BUYER FOUND REAL ESTATE AGENT, FIRST-TIME AND REPEAT BUYERS HOW BUYER FOUND REAL ESTATE AGENT, BY ADULT COMPOSITION OF HOUSEHOLD HOW TIMES CONTACTED AGENT BEFORE RECEIVED RESPONSE AND ORIGINAL FORM OF CONTACT NUMBER OF REAL ESTATE AGENTS INTERVIEWED BY FIRST-TIME AND REPEAT BUYERS BUYER USE OF ONLINE AGENT RECOMMENDATIONS MOST IMPORTANT FACTORS WHEN CHOOSING AN AGENT IMPORTANCE OF REAL ESTATE AGENT SKILLS AND QUALITIES AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY ADULT COMPOSITION OF HOUSEHOLD IMPORTANCE OF AGENT COMMUNICATIONS SATISFACTION WITH REAL ESTATE AGENT SKILLS AND QUALITIES WOULD BUYER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS HOW MANY TIMES BUYER RECOMMENDED TYPICAL AGENT The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-1 METHOD OF HOME PURCHASE, 2001-2014 (Percentage Distribution) Florida Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner 2014 85% 8 6 U.S. Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner 2001 69% 15 15 2003 75% 14 9 2004 77% 12 9 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 2005 77% 12 9 2006 77% 13 9 2007 79% 12 7 2008 81% 10 6 2009 77% 8 5 2010 83% 6 5 2011 89% 7 4 2012 89% 6 5 2013 88% 7 5 2014 88% 7 5 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-2 METHOD OF HOME PURCHASE, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner Florida 85% 8 6 4 2 U.S. 88% 7 5 3 2 Northeast 90% 3 6 4 2 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 89% 4 7 4 3 South 86% 9 5 3 2 West 89% 7 3 2 1 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-3 METHOD OF HOME PURCHASE, NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner BUYERS OF Previously New Homes Owned Homes All Buyers 85% 56% 91% 8 44 NA 6 N/A 8 4 N/A 5 2 N/A 3 *Less than 1 percent U.S. BUYERS OF Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner Previously All Buyers New Homes Owned Homes 88% 58% 93% 7 40 NA 5 NA 6 3 NA 4 2 NA 2 NA- Not Applicable The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-4 METHOD OF HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner All Buyers 85% 8 6 4 2 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 83% 10 6 4 2 92% 3 6 3 3 85% 5 10 5 5 87% 9 4 4 * 80% 20 * * * *Less than 1 percent U.S. All Buyers Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner 88% 7 5 3 2 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 87% 7 5 3 2 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 89% 5 5 3 2 89% 5 6 5 1 92% 4 3 2 1 85% 8 7 4 3 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-5 AGENT REPRESENTATION DISCLOSURE, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Disclosure Statement Signed? Yes, at first meeting Yes, when contract was written Yes, at some other time No Don’t know All Buyers 21% 14 6 37 23 First-time Buyers 15% 9 5 54 18 Repeat Buyers 24% 15 6 31 24 All Buyers 27% 20 12 24 17 First-time Buyers 21% 19 12 31 17 Repeat Buyers 30% 21 12 21 17 U.S. Disclosure Statement Signed? Yes, at first meeting Yes, when contract was written Yes, at some other time No Don’t know The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-6 BUYER REPRESENTATIVE ARRANGEMENT WITH AGENT, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Yes, a written arrangement Yes, an oral arrangement No Don’t know All Buyers 25% 20 40 16 First-time Buyers 16% 23 38 23 Repeat Buyers 27% 19 40 13 All Buyers 40% 19 29 13 First-time Buyers 35% 20 28 18 Repeat Buyers 42% 18 30 10 U.S. Yes, a written arrangement Yes, an oral arrangement No Don't know The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-7 HOW REAL ESTATE AGENT WAS COMPENSATED (Percentage Distribution) Florida All Types of Representation Paid by seller Paid by buyer and seller Paid by buyer only Percent of sales price Flat fee Other Don’t know Other Don't know 67% 8 15 16 2 * #N/A 2 8 U.S. All Types of Representation Paid by seller Paid by buyer and seller Paid by buyer only Percent of sales price Flat fee Other Don't know Other Don’t know 60% 11 18 15 1 * 2 2 9 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-8 WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS (Percentage Distribution) Help find the right home to purchase Help buyer negotiate the terms of sale Help with the price negotiations Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Help find renters for buyer's property Florida U.S. 54% 10% 11% 11% 5% 4% 3% 53% 12% 11% 8% 6% 4% 3% 1% 0% 2% 0% WHAT BUYERS WANT MOST FROM REAL ESTATE PROFESSIONALS (Percentage Distribution) Help determining how much home buyer can afford, 4% Florida Help find and arrange financing, 3% Help teach buyer more about neighborhood or area (restaurants, parks, public transportation), 1% Help with paperwork, 5% Help find renters for buyer's property, 0% Help find the right home to purchase, 54% Determine what comparable homes were selling for, 11% Help with the price negotiations, 11% Help buyer negotiate the terms of sale, 10% WHAT BUYERS WANT MOST FROM REAL ESTATE PROFESSIONALS (Percentage Distribution) U.S. Help determining how much home buyer can afford, 4% Help find and arrange financing, 3% Help with paperwork, 6% Help teach buyer more about neighborhood or area (restaurants, parks, public transportation), 2% find renters for buyer's Help property, 0% Help find the right home to purchase, 53% Determine what comparable homes were selling for, 8% Help with the price negotiations, 11% Help buyer negotiate the terms of sale, 12% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-9 WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF All First-time Repeat New Previously Buyers Buyers Buyers Homes Owned Homes Help find the right home to purchase Help with the price negotiations Help buyer negotiate the terms of sale Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Other 54% 11 10 11 5 4 3 1 51% 12 7 8 10 7 3 1 54% 11 11 12 3 3 3 2 47% 12 7 12 7 7 7 2 55% 11 10 11 4 3 3 1 2 1 2 * 2 *Less than 1 percent U.S. Help find the right home to purchase Help buyer negotiate the terms of sale Help with the price negotiations Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area Help find renters for buyer's property Other BUYERS OF All First-time Repeat New Previously Buyers Buyers Buyers Homes Owned Homes 53% 12 11 8 6 4 3 2 * 1 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 51% 11 11 7 7 8 3 1 * 1 54% 13 11 52% 12 11 53% 12 11 9 6 2 2 2 * 1 8 7 4 4 2 * 1 9 6 4 3 2 * 1 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-10 WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Help find the right home to purchase Help with the price negotiations Help buyer negotiate the terms of sale Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Other Single Unmarried male couple Other 54% 11 10 11 5 4 52% 13 9 13 4 2 55% 8 13 8 5 7 65% * 9 9 6 9 50% 20 10 * 10 5 50% 25 25 * * * 3 1 3 2 3 * 3 * * 5 * * 2 2 2 * * * ADULT COMPOSITION OF HOUSEHOLD U.S. All Buyers Help find the right home to purchase Help buyer negotiate the terms of sale Help with the price negotiations Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Help find renters for buyer's property Other Married Single couple female Married Single couple female 53% 12 11 8 6 4 3 2 52% 12 11 10 6 4 3 2 * * 1 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 58% 13 9 5 6 5 3 53% 12 10 9 7 6 2 2 * 2 Single Unmarried male couple Other 1 * 1 50% 14 14 5 8 4 3 1 * 1 56% 14 18 5 2 2 2 * 1 1 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-11 BENEFITS PROVIDED BY REAL ESTATE AGENT DURING HOME PURCHASE PROCESS, FIRSTTIME AND REPEAT BUYERS (Percent of Respondents) Florida All Buyers First-time Buyers Repeat Buyers 62% 51 46 50 44 39 30 19 18 24 1 * 83% 50 43 49 35 36 24 17 13 32 4 * 55% 52 47 50 47 40 32 19 20 22 * * All Buyers First-time Buyers Repeat Buyers Improved buyer's knowledge of search areas 48% Pointed out unnoticed features/faults with property 31 Helped buyer understand the process 21 Negotiated better sales contract terms 10 Negotiated a better price 6 Shortened buyer's home search 6 Provided better list of mortgage lenders 5 Expanded buyer's search area 4 Narrowed buyer's search area 3 Provided a better list of service providers (e.g. home inspector) 2 None of the above 1 Other 1 46% 34 29 9 5 6 4 4 3 1 * 1 48% 30 17 10 7 6 5 4 3 3 1 1 Helped buyer understand the process Pointed out unnoticed features/faults with property Negotiated better sales contract terms Improved buyer's knowledge of search areas Provided a better list of service providers Negotiated a better price Shortened buyer's home search Provided better list of mortgage lenders Narrowed buyer's search area Expanded buyer's search area Other None of the above U.S. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-12 HOW BUYER FOUND REAL ESTATE AGENT, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred by another real estate agent/broker Personal contact by agent (telephone, e-mail, etc.) Referred through employer or relocation company Walked into or called office and agent was on duty Search engine Newspaper, Yellow Pages or home book ad Direct mail (newsletter, flyer, postcard, etc.) Mobile or tablet application Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the agent's social media page without a connection All Buyers First-time Buyers Repeat Buyers 35% 10 13 4 7 5 4 3 3 1 1 0 * * 48% 2 8 2 6 3 2 5 3 2 1 * * 1 30% 13 15 5 7 5 5 3 3 1 1 * * * * * * 1 1 1 All Buyers First-time Buyers Repeat Buyers 40% 12 10 5 5 5 4 3 2 1 1 * * * 52% 2 11 5 4 4 3 2 2 1 * * 1 * 33% 17 10 5 6 5 4 4 2 1 1 1 * * * * * * * * U.S. Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred by another real estate agent/broker Personal contact by agent (telephone, e-mail, etc.) Referred through employer or relocation company Walked into or called office and agent was on duty Search engine Newspaper, Yellow Pages or home book ad Direct mail (newsletter, flyer, postcard, etc.) Mobile or tablet application Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the agent's social media page without a connection *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-13 HOW BUYER FOUND REAL ESTATE AGENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred by another real estate agent/broker Personal contact by agent (telephone, e-mail, etc.) ADULT COMPOSITION OF HOUSEHOLD All Married Single Single Unmarried Buyers couple female male couple Other 35% 10 13 4 35% 11 12 5 37% 8 16 2 37% 11 17 6 25% 10 15 5 * * * * 7 5 8 6 2 5 3 * 10 10 50 * 4 4 8 * 5 25 Referred through employer or relocation company 3 4 2 * * 25 Walked into or called office and agent was on duty Search engine Newspaper, Yellow Pages or home book ad Direct mail (newsletter, flyer, postcard, etc.) Mobile or tablet application Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the agent's social media page without a connection 3 1 1 0 * * 4 0 1 * * * 2 2 2 2 * 2 * 6 * * * * 5 5 * * * * * * * * * * * * * * * * 1 1 * 3 * * U.S. Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred by another real estate agent/broker Personal contact by agent (telephone, e-mail, etc.) ADULT COMPOSITION OF HOUSEHOLD All Married Single Single Unmarried Buyers couple female male couple Other 40% 12 10 5 38% 13 10 6 43% 12 9 4 41% 11 12 3 46% 8 11 6 29% 14 9 9 5 5 5 5 4 4 5 2 6 3 5 7 4 4 5 3 3 5 Referred through employer or relocation company 3 4 1 3 1 1 Walked into or called office and agent was on duty Search engine Newspaper, Yellow Pages or home book ad Direct mail (newsletter, flyer, postcard, etc.) Mobile or tablet application Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the agent's social media page without a connection 2 1 1 * * * 2 1 1 * * * 2 1 1 1 * * 2 1 1 1 * 1 3 1 * * * * 1 2 * * 3 * * * * * * * * * * * * 2 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-14 HOW TIMES CONTACTED AGENT BEFORE RECEIVED RESPONSE AND ORIGINAL FORM OF CONTACT (Median, Percentage Distribution) Florida Phone call 63% E-mail 15 Contacted friend/family * Web form on home listing website 6 Text message 2 Through agent's website 2 Social Media (FaceBook, Twitter, LinkedIn, etc.)1 Other 12 Number of Times Contacted (median) 1 U.S. Phone call 56% E-mail 21 Contacted friend/family 7 Web form on home listing website 5 Text message 3 Through agent's website 3 Social Media (FaceBook, Twitter, LinkedIn, etc.)2 Other 4 Number of Times Contacted (median) 1 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-15 NUMBER OF REAL ESTATE AGENTS INTERVIEWED BY FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida One Two Three Four or more All Buyers 54% 32 10 5 First-time Buyers 55% 32 6 7 Repeat Buyers 53% 32 11 4 All Buyers First-time Buyers Repeat Buyers 67% 20 8 4 64% 22 9 5 69% 19 8 4 U.S. One Two Three Four or more The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-16 BUYER USE OF ONLINE AGENT RECOMMENDATIONS (Percent Of Respondents) Florida Used online recommendations and it influenced choice of agent Used online recommendations and it did not affect my agent choice Did not use online recommendations but would consider doing so next time Did not use online recommendations and would not consider using All Buyers 13% 10 36 43 BUYER USE OF ONLINE AGENT RECOMMENDATIONS U.S. Used online recommendations and it influenced choice of agent Used online recommendations and it did not affect my agent choice Did not use online recommendations but would consider doing so next time Did not use online recommendations and would not consider using All Buyers Did not use online recommendations and would not consider using 43% 10% Used online recommendations and it influenced choice of agent 10% Used online recommendations and it did not affect my agent choice 9% 9 38 43 Did not use online recommendations but would consider doing so next time 38% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-17 MOST IMPORTANT FACTORS WHEN CHOOSING AN AGENT (Percentage Distribution) Reputation of agent Agent is honest and trustworthy Agent is friend or family member Agent's knowledge of the neighborhood Agent has caring personality/good listener Agent is timely with responses Agent seems 100% accessible because of use of technology like tablet or smart phone Florida 21% 21% 10% 18% U.S. 23% 23% 15% 13% 8% 11% 8% 7% 5% 4% Agent's association with a particular firm 5% 4% Professional designations held by agent Other 1% 0% 1% 1% MOST IMPORTANT FACTORS IN CHOOSING AN AGENT MOST IMPORTANT FACTORS IN CHOOSING AN AGENT (Percentage Distribution) (Percentage Distribution) Agent seems 100% accessible because of use of technology like tablet or smart phone, 5% Florida U.S. Agent's association with a particular firm, 5% Agent seems 100% accessible because of Agent's association with use of technology like a particular firm, 4% tablet or smart phone, 4% Reputation of agent, 21% Professional designations held by agent, 1% Reputation of agent, 23% Other, 1% Agent is timely with responses, 7% Agent is timely with responses, 11% Agent has caring personality/good listener, 8% Agent is honest and trustworthy, 21% Agent has caring personality/good listener, 8% Agent's knowledge of the neighborhood, 13% Agent is honest and trustworthy, 23% Agent's knowledge of the neighborhood, 18% Agent is friend or family member, 10% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Agent is friend or family member, 15% HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-18 IMPORTANCE OF REAL ESTATE AGENT SKILLS AND QUALITIES (Percentage Distribution) Florida Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology Very Important Somewhat Important Not Important 98% 94 93 92 90 83 81 86 46 2% 5 5 7 10 16 18 12 46 * 1 2 1 * 2 1 3 8 Very Important Somewhat Important Not Important 97% 93 94 91 86 83 80 78 45 2% 6 5 8 13 16 19 19 47 * 1 * 1 1 1 1 2 9 U.S. Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-19 AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percent of Respondents) Florida Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology All Buyers First-time Buyers 98% 94 93 92 90 83 81 86 46 99% 98 95 87 85 82 83 77 47 All Buyers First-time Buyers 97% 93 94 91 86 83 80 78 45 98% 95 94 89 87 82 80 72 43 BUYERS OF Repeat New Previously Buyers Homes Owned Homes 98% 93 93 94 85 83 80 89 46 98% 89 93 89 91 88 84 84 58 99% 93 96 95 89 91 82 80 54 U.S. Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology BUYERS OF Repeat New Previously Buyers Homes Owned Homes The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 97% 92 95 92 86 83 81 81 46 96% 90 94 90 83 80 79 76 41 98% 93 94 91 87 83 81 79 45 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-20 AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology All Buyers Married couple Single female 98% 94 93 92 90 83 81 86 46 99% 94 93 93 88 85 80 87 46 98% 94 95 87 84 77 84 79 48 Single Unmarried male couple 97% 94 91 94 58 76 79 82 46 95% 100 90 95 90 79 84 95 47 Other 100% 75 100 75 100 67 100 67 33 U.S. All Buyers Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology 97% 93 94 91 86 83 80 78 45 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 97% 92 94 92 86 82 80 79 44 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 98% 95 96 91 91 89 85 80 51 97% 91 91 91 79 73 74 78 40 97% 94 96 91 89 86 83 72 39 99% 91 97 85 84 89 86 72 45 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-21 IMPORTANCE OF AGENT COMMUNICATIONS (Percent of Respondents) Florida First-time All Buyers Buyers Calls personally to inform of activities Sends postings as soon as a property is listed/the price changes/under contract Sends emails about specific needs Can send market reports on recent listings and sales Sends property info and communicates via text message Has a web page Has a mobile site to show properties Sends an email newsletter Advertises in newspapers Is active on Facebook Has a blog Repeat Buyers 80% 76% 82% 70 60 70 65 70 58 54 46 57 50 30 27 13 6 6 2 54 25 26 17 5 3 1 49 32 27 11 7 7 2 All Buyers First-time Buyers Repeat Buyers 79% 75% 80% 69 59 69 60 69 58 51 47 54 45 29 25 10 6 6 1 48 29 25 11 5 7 1 44 30 25 10 7 5 1 U.S. Calls personally to inform of activities Sends postings as soon as a property is listed/the price changes/under contract Sends emails about specific needs Can send market reports on recent listings and sales Sends property info and communicates via text message Has a web page Has a mobile site to show properties Sends an email newsletter Advertises in newspapers Is active on Facebook/Twitter Has a blog The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-22 SATISFACTION WITH REAL ESTATE AGENT SKILLS AND QUALITIES (Percentage Distribution) Florida Knowledge of purchase process Honesty and integrity Knowledge of real estate market People skills Responsiveness Knowledge of local area Communication skills Skills with technology Negotiation skills Very Satisfied 85% 91 84 87 89 82 84 80 76 Somewhat Satisfied 13% 6 14 10 7 16 12 18 18 Not Satisfied 2% 3 3 3 4 2 4 2 6 Very Satisfied 87% 87 85 85 84 82 82 78 73 Somewhat Satisfied 10% 11 13 12 13 14 15 19 21 Not Satisfied 3% 2 2 3 3 4 3 3 7 U.S. Honesty and integrity Knowledge of purchase process Knowledge of real estate market Responsiveness People skills Communication skills Knowledge of local area Skills with technology Negotiation skills The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-23 WOULD BUYER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage distribution) Florida Definitely Probably Probably Not Definitely Not Don’t Know 76% 13% 6% 4% 1% WOULD BUYER USE ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage Distribution) 80% 76% 70% 60% 50% 40% 30% 20% 13% 6% 10% 4% 1% 0% Definitely U.S. Definitely Probably Probably Not Definitely Not Don't Know All Buyers 73% 15 5 5 1 Probably Probably Not Definitely Not Don’t Know WOULD BUYER USE ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage Distribution) 80% 70% 60% 50% 40% 30% 20% 10% 0% 73% 15 5 Definitely Probably The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Probably Not 5 Definitely Not 1 Don't Know HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-24 HOW MANY TIMES BUYER RECOMMENDED TYPICAL AGENT (Percentage distribution) Florida All Buyers None One time Two times Three times 4 or more Times recommended since buying (median) U.S. None One time Two times Three times 4 or more Times recommended since buying (median) 36% 21 18 9 16 1 All Buyers 37% 17 18 11 17 1 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-1 Exhibit 3-14 FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, FIRST-TIME AND REPEAT BUYERS FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, BY AGE INFORMATION SOURCES USED IN HOME SEARCH, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES INFORMATION SOURCES USED IN HOME SEARCH, BY AGE FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES USEFULNESS OF INFORMATION SOURCES LENGTH OF SEARCH, BY REGION LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY FIRST-TIME AND REPEAT BUYERS WHERE BUYER FOUND THE HOME THEY PURCHASED, 2001-2014 BUYER INTEREST IN PURCHASING A HOME IN FORECLOSURE, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES MOST DIFFICULT STEPS OF HOME BUYING PROCESS BY FIRST-TIME AND REPEAT BUYERS AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES USE OF INTERNET TO SEARCH FOR HOMES, 2003-2014 ACTIONS TAKEN AS A RESULT OF INTERNET HOME SEARCH, FIRST-TIME AND REPEAT BUYERS CHARACTERISTICS OF HOME SEARCHERS AND SEARCH ACTIVITY, BY USE OF INTERNET Exhibit 3-15 Exhibit 3-16 Exhibit 3-17 Exhibit 3-18 Exhibit 3-20 Exhibit 3-21 INFORMATION SOURCES USED IN HOME SEARCH, BY USE OF INTERNET WHERE BUYERS FOUND THE HOME THEY PURCHASED, BY USE OF INTERNET METHOD OF HOME PURCHASE, BY USE OF INTERNET VALUE OF WEB SITE FEATURES MOBILE SEARCH BY FIRST-TIME AND REPEAT BUYERS SATISFACTION IN BUYING PROCESS Exhibit 3-2 Exhibit 3-3 Exhibit 3-4 Exhibit 3-5 Exhibit 3-6 Exhibit 3-7 Exhibit 3-8 Exhibit 3-9 Exhibit 3-10 Exhibit 3-11 Exhibit 3-12 Exhibit 3-13 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-1 FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process Drove-by homes/neighborhoods Talked with a friend or relative about home buying process Contacted a bank or mortgage lender Visited open houses Looked in newspapers, magazines, or home buying guides Contacted builder/visited builder models Contacted a home seller directly Attended a home buying seminar Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo Read books or guides about the home buying process Other All Buyers First-time Buyers Repeat Buyers 40% 17 12 7 9 6 2 1 2 1 0 2 25% 13 17 6 16 17 1 * 1 2 1 * 45% 18 10 7 7 2 2 2 3 1 * 3 0 1 1 1 * 0 All Buyers First-time Buyers Repeat Buyers 43% 15 12 7 6 6 3 3 34% 11 20 12 9 4 2 2 47% 18 8 4 5 7 4 3 2 1 1 1 * * 1 1 1 2 1 * 2 1 1 0 * * U.S. Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process Talked with a friend or relative about home buying process Contacted a bank or mortgage lender Drove-by homes/neighborhoods Visited open houses Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo Contacted builder/visited builder models Contacted a home seller directly Looked in newspapers, magazines, or home buying guides Attended a home buying seminar Read books or guides about the home buying process Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-2 FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, BY AGE (Percentage Distribution) Florida AGE OF HOME BUYER Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process Drove-by homes/neighborhoods Talked with a friend or relative about home buying process Contacted a bank or mortgage lender Visited open houses Looked in newspapers, magazines, or home buying guides Contacted builder/visited builder models Contacted a home seller directly Attended a home buying seminar Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo Read books or guides about the home buying process Other All Buyers 40% 17 12 7 9 6 2 1 2 1 0 2 18-24 * 50 25 * 25 * * * * * * * 25-44 36% 12 14 6 14 12 1 * 1 1 1 2 45-64 45% 16 10 9 4 5 1 2 3 1 * 3 0 1 * * 1 1 * 1 65 or older 39% 22 10 5 11 1 4 2 3 2 * 2 * * U.S. AGE OF HOME BUYER Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process All Buyers 18 to 24 25 to 44 45 to 64 43% 39% 45% 45% 15 9 10 18 12 21 16 8 65 or older 35% 25 7 Talked with a friend or relative about home buying process Contacted a bank or mortgage lender Drove-by homes/neighborhoods Visited open houses Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo Contacted builder/visited builder models Contacted a home seller directly Looked in newspapers, magazines, or home buying guides Attended a home buying seminar 7 6 6 3 3 12 10 4 1 2 8 8 4 3 3 4 6 8 4 4 7 4 9 4 1 2 1 1 1 1 * 1 * 1 1 * 1 2 2 1 * 4 2 3 * Read books or guides about the home buying process Other * * * * 1 1 * * * * * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-3 INFORMATION SOURCES USED IN HOME SEARCH, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percent of Respondents) Florida Online website Real estate agent Yard sign Open house Mobile or tablet website or application Mobile or tablet search engine Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company BUYERS OF New Previously Homes Owned Homes All Buyers First-time Buyers Repeat Buyers 85% 88 46 37 85% 90 50 22 86% 88 45 42 76% 80 30 37 87% 90 50 37 44 43 29 3 25 19 3 3 3 55 55 20 14 22 18 3 6 2 40 38 32 23 26 19 3 3 3 41 40 30 22 74 15 8 7 3 45 44 29 20 * 20 2 3 3 U.S. Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company BUYERS OF New Previously Homes Owned Homes All Buyers First-time Buyers Repeat Buyers 88% 87 92% 88 87% 87 84% 75 89% 90 50 48 48 44 26 18 21 14 4 4 3 59 57 46 42 22 14 19 12 5 5 3 46 43 49 46 28 20 22 15 4 3 4 50 49 42 50 29 68 22 19 15 8 5 51 48 49 44 25 9 21 13 3 3 3 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-4 INFORMATION SOURCES USED IN HOME SEARCH, BY AGE (Percent of Respondents) Florida AGE OF HOME BUYER Online website Real estate agent Yard sign Open house Mobile or tablet website or application Mobile or tablet search engine Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company All Buyers 85% 88 46 3 18 to 24 25% 100 75 25 25 to 44 88% 87 42 33 45 to 64 88% 88 50 40 65 or older 79% 87 44 40 25 50 63 41 20 19 3 50 * 60 23 39 28 24 39 3 25 19 3 3 3 * * 25 * * * 10 26 14 2 4 2 21 27 18 2 4 4 34 23 23 6 2 2 * Less than 1 percent U.S. AGE OF HOME BUYER Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company All Buyers 88% 87 18 to 24 96% 87 25 to 44 94% 88 45 to 64 87% 87 65 or older 73% 87 50 48 48 44 26 18 59 62 52 23 16 8 65 61 46 46 23 17 41 39 51 45 29 19 21 21 47 44 31 19 21 14 4 4 3 19 13 5 5 3 17 12 4 3 4 24 16 4 4 4 29 17 6 4 2 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-5 FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES (Percentage Distribution) Florida FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES (Percentage Distribution) Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company Frequently 70% 68 29 Occasionally 70% 20 29 27 16 6 14 10 0 2 * 0 1 27 30 31 14 15 3 17 3 3 2 Rarely or not at all 70% 12 29 27 54 63 14 75 97 81 97 97 97 * Less than 1 percent Florida Online website 70 70 Real estate agent 70 68 Mobile or tablet website or… 20 29 Mobile or tablet search engine 29 27 Yard sign 27 16 Open house 6 54 31 63 14 Home builder 27 30 Online video site 10 12 29 14 14 15 75 Print newspaper advertisement 03 97 Home book or magazine 2 17 81 Billboard 03 97 Television 0 3 97 Relocation company 12 97 0% 20% 40% Frequently 60% Occasionally 80% 100% Rarely or not at all FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES (Percentage Distribution) U.S. Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company Frequently 74% 63 Occasionally 14% 24 Rarely or not at all 12% 13 34 31 16 11 11 7 4 2 1 1 1 16 17 32 33 15 11 17 12 3 3 2 50 52 52 56 74 82 80 86 96 96 96 U.S. Online website 74 Real estate agent Mobile or tablet website or application 34 Mobile or tablet search engine Yard sign 16 7 32 52 56 15 74 11 4 Home book or magazine 2 82 17 80 12 86 Billboard 1 3 96 Television 1 3 96 Relocation company 12 96 0% 20% Frequently The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 52 33 11 Home builder 12 13 50 17 11 Online video site 24 16 31 Open house Print newspaper advertisement 14 63 40% Occasionally 60% 80% Rarely or not at all 100% THE HOME SEARCH PROCESS Exhibit 3-6 USEFULNESS OF INFORMATION SOURCES (Percentage Distribution Among Buyers that Used Each Source) USEFULNESS OF INFORMATION SOURCES (Percentage Distribution Among Buyers that Used Each Source ) Florida Florida Very Somewhat Useful Useful Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Home builder Online video site Open house Yard sign Relocation company Billboard Print newspaper advertisement Television Home book or magazine Not Useful 78% 79 19% 18 3% 2 65 33 2 64 57 54 27 34 * 11 34 33 40 59 56 100 78 2 10 6 14 10 * 11 Online website 78 Real estate agent 79 Mobile or tablet website or… Mobile or tablet search engine Home builder 64 56 75 17 33 22 33 2 64 34 2 33 6 59 34 14 56 Relocation company 0 10 100 Billboard 11 Print newspaper advertisement 0 78 19 11 64 11 Home book or magazine 10 40 27 Yard sign 2 65 54 Open house 3 18 57 Online video site Television 19 11 3 19 17 56 3 33 75 0% 20% 22 40% Very Useful 60% 80% Somewhat Useful 100% Not Useful USEFULNESS OF INFORMATION SOURCES (Percentage Distribution Among Buyers that Used Each Source ) U.S. U.S. Online website Very Somewhat Useful Useful Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Home builder Online video site Open house Yard sign Relocation company Billboard Print newspaper advertisement Television Home book or magazine Not Useful 82% 75 16% 23 2% 3 69 64 44 47 37 32 28 21 29 33 45 47 55 56 55 62 2 3 9 6 8 9 17 17 17 16 13 68 67 67 15 17 20 82 Real estate agent 75 Mobile or tablet website or… Home builder 37 55 17 Television 16 17 62 17 68 15 67 13 0% 8 9 55 21 Print newspaper advertisement 6 56 28 Billboard 9 47 32 Relocation company 17 67 20% Very Useful 3 45 47 Yard sign 2 33 44 Open house 3 29 64 Online video site 2 23 69 Mobile or tablet search engine Home book or magazine The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 16 40% 20 60% Somewhat Useful 80% Not Useful 100% THE HOME SEARCH PROCESS Exhibit 3-7 LENGTH OF SEARCH, BY REGION (Median) BUYERS WHO PURCHASED A HOME IN THE Number of Weeks Searched 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Number of homes viewed Florida 10 10 U.S. 7 8 8 8 8 8 10 12 12 12 12 12 10 Northeast 7 10 12 10 12 12 12 12 14 12 12 12 12 Midwest 7 8 8 8 8 8 10 10 10 10 12 10 10 South 7 8 8 8 8 8 8 10 10 10 10 10 10 West 7 6 8 6 8 8 10 12 12 12 12 12 10 10 10 10 10 10 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-8 LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY FIRST-TIME AND REPEAT BUYERS (Median Weeks) Florida All Buyers Total number of weeks searched Number of weeks searched before contacting agent Buyers who First-time Used an Agent Buyers 10 NA 10 2 Repeat Buyers 10 3 9 2 LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY AGE AND BY FIRST-TIME AND REPEAT BUYERS (Median) Florida 12 10 10 10 10 9 8 6 4 3 2 2 2 0 All Buyers Buyers who Used an First-time Buyers Agent Total number of weeks searched Repeat Buyers Number of weeks searched before contacting agent U.S. All Buyers Total number of weeks searched Number of weeks searched before contacting agent Buyers who First-time Used an Agent Buyers 10 NA 10 2 Repeat Buyers 12 3 9 2 LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY AGE AND BY FIRST-TIME AND REPEAT BUYERS (Median) U.S. 14 12 12 10 10 10 9 8 6 4 3 2 2 2 0 All Buyers Buyers who Used an Agent Total number of weeks searched First-time Buyers Repeat Buyers Number of weeks searched before contacting agent NA=Not applicable The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-9 WHERE BUYER FOUND THE HOME THEY PURCHASED, 2001-2014 (Percentage Distribution) Florida Real estate agent Internet Yard sign/open house sign Friend, relative or neighbor Home builder or their agent Print newspaper advertisement Directly from sellers/Knew the sellers Home book or magazine Other 2014 39% 35 9 6 6 1 3 0 -- U.S. Internet Real estate agent Yard sign/open house sign Friend, relative or neighbor Home builder or their agent Directly from sellers/Knew the sellers Print newspaper advertisement Home book or magazine Other 2001 8% 48 15 8 3 4 7 2 3 2003 11% 41 16 7 7 4 7 1 6 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 2004 15% 38 16 7 7 5 5 2 4 2005 24% 36 15 7 7 3 5 1 -- 2006 24% 36 15 8 8 3 5 1 -- 2007 29% 34 14 8 8 3 3 1 -- 2008 32% 34 15 7 7 2 3 1 -- 2009 36% 36 12 6 5 2 2 * -- 2010 37% 38 11 6 4 2 2 * -- 2011 40% 35 11 6 5 2 2 * -- 2012 42% 34 10 6 5 2 1 * -- 2013 43% 33 9 6 5 2 1 * 1 2014 43% 33 9 6 5 3 1 * -- THE HOME SEARCH PROCESS Exhibit 3-10 BUYER INTEREST IN PURCHASING A HOME IN FORECLOSURE, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percent of Respondents) Florida Did not consider purchasing a home in foreclosure Considered purchasing a home in foreclosure, but did not: Could not find the right home The process was too difficult or complex The home was in poor condition The home price was too high The neighborhood was undesirable Financing options were not attractive First-time Repeat Buyers Buyers All Buyers 47% 24% 55% 26 18 13 4 3 6 34 27 20 6 5 14 23 15 10 3 3 4 BUYERS OF New Previously Homes Owned Homes 69% 43% 17 10 5 3 * 1 28 20 14 4 4 8 U.S. Did not consider purchasing a home in foreclosure Considered purchasing a home in foreclosure, but did not: Could not find the right home The process was too difficult or complex The home was in poor condition The home price was too high The neighborhood was undesirable Financing options were not attractive N/A- Not Applicable The 2014 National Association of Realtors® Profile of Home Buyers and Sellers First-time Repeat Buyers Buyers All Buyers 53% 42% 59% 27 13 12 4 4 3 32 16 16 6 6 6 24 12 9 3 3 2 BUYERS OF New Previously Homes Owned Homes 68% 50% 20 10 6 4 3 2 28 14 13 4 4 4 THE HOME SEARCH PROCESS Exhibit 3-11 MOST DIFFICULT STEPS OF HOME BUYING PROCESS BY FIRST-TIME AND REPEAT BUYERS AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida Finding the right property Paperwork Understanding the process and steps No difficult steps Getting a mortgage Saving for the down payment Appraisal of the property Other All Buyers First-time Buyers 52% 24 13 18 14 8 4 7 59% 32 32 7 18 22 3 3 Repeat Buyers 50% 22 6 22 13 4 5* 8 BUYERS OF New Previously Homes Owned Homes 45% 27 13 24 15 9 4 53% 24 13 17 14 8 5 7 U.S. Finding the right property Paperwork Understanding the process and steps Getting a mortgage Saving for the down payment Appraisal of the property No difficult steps Other All Buyers First-time Buyers Repeat Buyers 53% 24 16 14 12 5 16 6 54% 28 34 16 23 6 8 5 52% 22 7 13 7 5 20 6 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers BUYERS OF New Previously Homes Owned Homes 43% 25 14 13 12 4 22 7 55% 24 16 14 12 5 15 6 THE HOME SEARCH PROCESS Exhibit 3-12 USE OF INTERNET TO SEARCH FOR HOMES, 2003-2014 U.S. Frequently 42% 53% 57% 59% 66% 69% 76% 74% 75% 79% 81% 80% 75% 2003 2004 2005 2005 2007 2008 2009 2010 2011 2012 2013 2014 Florida Occasionally 29% 24% 22% 21% 18% 18% 13% 15% 13% 11% 11% 12% 16% USE OF INTERNET TO SEARCH FOR HOMES 100% 90% 80% 18% 70% 24% 22% 13% 15% 13% 76% 74% 75% 2009 2010 2011 18% 11% 12% 79% 81% 80% 2012 2013 2014 11% 16% 21% 60% 29% 50% 40% 30% 53% 20% 57% 59% 2005 2005 66% 69% 2007 2008 75% 42% 10% 0% 2003 2004 Frequently The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Occasionally Florida THE HOME SEARCH PROCESS Exhibit 3-13 ACTIONS TAKEN AS A RESULT OF INTERNET HOME SEARCH, FIRST-TIME AND REPEAT BUYERS (Percent of Respondents Among Buyers Who Used the Internet) Florida All First-time Repeat Buyers Buyers Buyers Drove by or viewed home 70% 75% 69% Walked through home viewed online 56 56 56 Found the agent used to search for or buy home 30 28 31 Requested more information 23 29 21 Looked for more information on how to get a mortgage and general 12 home 25 buyers tips 7 Pre-qualified for a mortgage online 13 15 13 Contacted builder/developer 12 10 13 Applied for a mortgage online 8 12 6 Found a mortgage lender online 8 13 6 U.S. Drove by or viewed home Walked through home viewed online Found the agent used to search for or buy home Requested more information Looked for more information on how to get a mortgage and general home buyers tips Pre-qualified for a mortgage online Contacted builder/developer Applied for a mortgage online Found a mortgage lender online All Buyers 76% 64 26 22 First-time Buyers 75% 63 29 28 Repeat Buyers 76% 64 25 19 13 13 8 8 7 24 15 6 9 9 7 12 9 8 6 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-14 CHARACTERISTICS OF HOME SEARCHERS AND SEARCH ACTIVITY, BY USE OF INTERNET (Percentage Distribution) Florida Household Compostion Married couple Single female Single male Unmarried couple Other Median age (years) Median income (2013) Length of Search (Median weeks) All buyers First-time buyers Repeat buyers Buyers using an agent Before contacting agent Number of Homes Visited (median) Used Internet to Did Not Use Internet Search to Search 68% 54% 16 23 9 17 6 3 1 3 53 66 $83,800 $83,800 10 12 10 10 3 10 5 8 6 5 * 6 * Less than 1 percent U.S. Household Compostion Married couple Single female Single male Unmarried couple Other Median age (years) Median income (2012) Length of Search (Median weeks) All buyers First-time buyers Repeat buyers Buyers using an agent Before contacting agent Number of Homes Visited (median) Used Internet to Did Not Use Internet Search to Search 67% 56% 15 24 9 15 8 3 2 2 42 62 $86,800 $66,200 10 12 10 10 3 10 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 4 3 4 4 * 4 THE HOME SEARCH PROCESS Exhibit 3-15 INFORMATION SOURCES USED IN HOME SEARCH, BY USE OF INTERNET (Percent of Respondents) Florida Online website Real estate agent Yard sign Mobile or tablet website or application Open house Mobile or tablet search engine Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company Used Internet to Search Did Not Use Internet to Search 3% 90 48 31% 72 25 48 38 45 30 20 25 19 3 3 3 4 26 12 8 30 27 19 * 4 * Used Internet to Search Did Not Use Internet to Search 93% 89 NA 70 54 51 49 36 27 21 18 14 4 4 4 NA NA 35 31 NA 27 19 10 5 5 2 * Less than 1 percent U.S. Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-16 WHERE BUYERS FOUND THE HOME THEY PURCHASED, BY USE OF INTERNET (Percentage Distribution) Florida Internet Real estate agent Yard sign/open house sign Home builder or their agent Friend, relative or neighbor Print newspaper advertisement Directly from sellers/Knew the sellers Home book or magazine Used Internet to Search Did Not Use Internet to Search 37% 39 9 6 5 1 3 0 14% 33 14 11 11 8 8 #N/A Used Internet to Search Did Not Use Internet to Search 46% 32 8 5 5 2 1 * NA 42 13 8 15 13 3 1 * Less than 1 percent U.S. Internet Real estate agent Yard sign/open house sign Home builder or their agent Friend, relative or neighbor Directly from sellers/Knew the sellers Print newspaper advertisement Home book or magazine * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-17 METHOD OF HOME PURCHASE, BY USE OF INTERNET (Percentage Distribution) Florida Through a real estate agent/broker Directly from builder or builder's agent Directly from previous owner whom buyer didn't know Directly from previous owner whom buyer knew Other Used Internet to Search Did Not Use Internet to Search 87% 8 2 3 0 68% 11 5 16 * Used Internet to Search Did Not Use Internet to Search 90% 6 2 2 1 67% 12 4 15 2 * Less than 1 percent U.S. Through a real estate agent/broker Directly from builder or builder's agent Directly from previous owner whom buyer didn't know Directly from previous owner whom buyer knew Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-18 VALUE OF WEB SITE FEATURES (Percentage Distribution Among Buyers Who Used the Internet) Florida Photos Detailed information about properties for sale Virtual tours Interactive maps Real estate agent contact information Neighborhood information Detailed information about recently sold properties Pending sales/contract status Information about upcoming open houses Videos Real estate news or articles Very Useful 83% 80 46 37 40 40 37 34 11 22 6 Somewhat Useful 14% 16 34 37 29 40 42 32 31 31 26 Not Useful 1% 1 8 9 14 10 10 18 26 20 28 Did not use/Not Available 2% 3 12 16 17 11 11 15 33 28 41 Very Useful 83% 79 41 40 37 34 33 33 21 19 6 Somewhat Useful 14% 18 35 34 42 35 31 42 32 32 22 Not Useful 1% 1 9 10 9 14 15 12 19 17 27 Did not use/Not Available 2% 2 15 16 12 16 21 13 28 32 45 * Less than 1 percent U.S. Photos Detailed information about properties for sale Interactive maps Virtual tours Neighborhood information Pending sales/contract status Real estate agent contact information Detailed information about recently sold properties Information about upcoming open houses Videos Real estate news or articles The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-20 MOBILE SEARCH BY FIRST-TIME AND REPEAT BUYERS (Percent of Respondents Among those Who Used Mobile Search) Searched with an iPhone Search with an iPad Searched with an Android Found my home with a mobile application Search with a different tablet Used QR Code that lead me to more information on the property Found my agent with a mobile application Searched with a Windows based mobile device Searched with an iPhone Search with an iPad Searched with an Android Found my home with a mobile application Search with a different tablet Searched with a Windows based mobile device Found my agent with a mobile application Used QR Code that lead me to more information on the property First-time Buyers All Buyers 24% 44% 24 28 15 32 Repeat Buyers 44% 44 27 11 4 17 7 26 9 3 2 5 2 4 3 6 6 10 First-time Buyers All Buyers 52% 54% 46 39 27 33 Repeat Buyers 51% 50 23 27 30 24 10 11 9 6 5 7 4 4 4 3 3 4 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers THE HOME SEARCH PROCESS Exhibit 3-21 SATISFACTION IN BUYING PROCESS (Percentage Distribution) Florida Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied 56% 31 8 5 SATISFACTION IN BUYING PROCESS Somewhat Dissatisfied 8% Very Dissatisfied 5% Very Satisfied 56% Somewhat Satisfied 31% U.S. Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied Very Dissatisfied 4% Somewhat Dissatisfied 8% 56% 33 8 4 SATISFACTION IN BUYING PROCESS Very Satisfied 55% Somewhat Satisfied 33% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-1 Exhibit 5-2 Exhibit 5-3 Exhibit 5-4 Exhibit 5-5 Exhibit 5-6 Exhibit 5-7 Exhibit 5-8 Exhibit 5-9 Exhibit 5-10 Exhibit 5-11 Exhibit 5-12 Exhibit 5-13 Exhibit 5-14 Exhibit 5-15 Exhibit 5-16 Exhibit 5-17 Exhibit 5-18 Exhibit 5-19 BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE BUYERS WHO FINANCED THEIR HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD PERCENT OF HOME FINANCED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES SOURCES OF DOWNPAYMENT, FIRST-TIME AND REPEAT BUYERS SOURCES OF DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, FIRST-TIME AND REPEAT BUYERS LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY FIRST-TIME AND REPEAT BUYERS EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD SACRIFICES MADE TO PURCHASE HOME, BY FIRST-TIME AND REPEAT BUYERS SACRIFICES MADE TO PURCHASE HOME, BY ADULT COMPOSITION OF HOUSEHOLD DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY FIRST-TIME AND REPEAT BUYERS DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY ADULT COMPOSITION OF HOUSEHOLD BUYERS WHO HAD MORTGAGE APPLICATION REJECTED BY LENDER BUYER PREVIOUSLY SOLD A DISTRESSED PROPERTY (SHORT SALE OR FORECLOSURE) TYPE OF MORTGAGE, FIRST-TIME AND REPEAT BUYERS TYPE OF LOAN, FIRST-TIME AND REPEAT BUYERS BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, BY ADULT COMPOSITION OF HOUSEHOLD The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-1 BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE (Percent of Respondents) Florida All Buyers 18 to 24 25 to 44 45 to 64 65 or older 77% 100% 98% 76% 53% BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE (Percent of Respondents) Florida 100% 100% 80% 98% 77% 76% 60% 53% 40% 20% 0% All Buyers 18 to 24 25 to 44 45 to 64 65 or older Age U.S. All Buyers 18 to 24 25 to 44 45 to 64 65 or older 88% 97% 97% 84% 64% BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE (Percent of Respondents) U.S. 97% 100 97% 88% 84% 80 64% 60 40 20 0 All Buyers 18 to 24 25 to 44 45 to 64 Age The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 65 or older FINANCING THE HOME PURCHASE Exhibit 5-2 BUYERS WHO FINANCED THEIR HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida All buyers All Buyers First-time Buyers Repeat Buyers 77% 95 71 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 79% 95 74 77% 100 67 67% 82 60 83% 100 67 Other 50% 100 33 U.S. All buyers All Buyers First-time Buyers Repeat Buyers 88% 95 84 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 88% 96 86 82% 95 76 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 85% 92 81 96% 97 93 Other 83% 90 76 FINANCING THE HOME PURCHASE Exhibit 5-3 PERCENT OF HOME FINANCED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF Less than 50% 50% to 59% 60% to 69% 70% to 79% 80% to 89% 90% to 94% 95% to 99% 100% – Financed the entire purchase price with a mortgage Median percent financed All Buyers 9% 3 4 14 19 11 27 13 First-time Buyers 5% * 3 7 12 11 46 16 Repeat Buyers 11% 4 4 17 22 12 19 12 New Homes 15% 3 * 15 19 8 25 15 Previously Owned Homes 8% 3 5 14 19 12 27 13 91% 96% 87% 89% 91% * Less than 1 percent U.S. BUYERS OF Less than 50% 50% to 59% 60% to 69% 70% to 79% 80% to 89% 90% to 94% 95% to 99% 100% – Financed the entire purchase price with a mortgage Median percent financed All Buyers First-time Buyers Repeat Buyers New Homes Previously Owned Homes 9% 3 5 12 23 15 21 14 5% 1 3 9 19 15 31 17 10% 4 6 13 26 14 15 12 11% 4 3 12 23 15 18 15 8% 3 5 12 23 15 21 14 90% 94% 87% 89% 90% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-5 SOURCES OF DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents Among those who Made a Downpayment) Florida All Buyers Savings Proceeds from sale of primary residence Gift from relative or friend Sale of stocks or bonds 401k/pension fund including a loan Loan from relative or friend Equity from primary residence buyer continue to own Inheritance Individual Retirement Account (IRA) Loan or financial assistance from source other than employer Proceeds from sale of real estate other than primary residence Loan from financial institution other than a mortgage Loan or financial assistance through employer Other 65% 37 13 10 10 4 2 3 3 1 2 1 * 3 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 63% 41 14 10 10 3 2 3 2 1 2 * * 4 63% 31 13 10 11 7 1 * 6 3 3 1 * 3 70% 22 3 14 11 5 3 8 3 3 * * * * 89% 22 22 6 17 * * 6 * * * * * * 75% 50 * * * * * * * * * * * * U.S. All Buyers Savings 65% Proceeds from sale of primary residence 33 Gift from relative or friend 14 Sale of stocks or bonds 9 401k/pension fund including a loan 9 Inheritance 4 Loan from relative or friend 4 Individual Retirement Account (IRA) 3 Equity from primary residence buyer continue to own 2 Proceeds from sale of real estate other than primary residence 2 Loan or financial assistance from source other than employer 1 Loan from financial institution other than a mortgage 1 Loan or financial assistance through employer 1 Other 4 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 64% 37 13 10 9 3 3 3 3 2 1 1 1 4 59% 30 14 6 9 6 6 4 2 3 2 1 * 5 71% 25 12 8 8 6 4 3 2 2 1 1 1 2 79% 14 23 9 13 7 4 3 3 1 2 1 1 4 55% 30 12 5 7 11 * 2 * 7 * * 2 7 FINANCING THE HOME PURCHASE Exhibit 5-6 LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Made a Downpayment) Florida 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years All Buyers First-time Buyers Repeat Buyers 41% 13 5 6 17 17 34% 21 6 7 18 14 43% 11 5 6 17 19 All Buyers First-time Buyers Repeat Buyers 37% 15 10 9 16 13 28% 19 12 9 19 13 43% 13 8 8 14 14 U.S. 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-7 LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution Among those who Made a Downpayment) Florida ADULT COMPOSITION OF HOUSEHOLD 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years All Buyers 41% 13 5 6 17 17 Married couple 45% 14 4 5 17 15 Single female 29% 16 6 10 14 25 Single Unmarrie male d couple 41% 35% 9 10 6 5 12 5 12 35 21 10 Other * 33 * * 33 33 U.S. ADULT COMPOSITION OF HOUSEHOLD 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years All Buyers 37% 15 10 9 16 13 Married couple 39% 15 9 9 15 13 Single female 36% 14 9 9 17 15 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Single Unmarrie male d couple 35% 33% 15 19 11 11 7 12 18 16 14 10 Other 34% 16 14 1 21 14 FINANCING THE HOME PURCHASE Exhibit 5-8 EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY FIRST-TIME AND REPEAT BUYERS (Percent of Respondents Who Reported Saving for a Down Payment was Difficult) Florida All First-time Buyers Buyers Repeat Buyers Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: Student Loans Credit card debt Car loan Child care expenses Health care costs Other 8% 22% 4% 36% 61 39 11 25 14 47% 53 53 11 26 11 11% 78 11 11 22 22 U.S. Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: Student Loans Credit card debt Car loan Child care expenses Health care costs Other All Buyers 12% 46% 50 38 17 12 8 First-time Buyers Repeat Buyers 23% 7% 57% 45 42 13 8 5 28% 58 32 24 17 14 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-9 EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents Who Reported Saving for a Down Payment was Difficult) Florida Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: Student Loans Credit card debt Car loan Child care expenses Health care costs Other All Buyers Married couple Single female Single male Unmarried couple Other 8% 8% 12% 5% 9% * 36% 61 39 11 25 14 35% 53 29 12 24 24 38% 88 50 13 25 * 50% 50 50 * 50 * * * 100 * * * * * * * * * All Buyers Married couple Single female Single male Unmarried couple Other 12% 12% 11% 13% 18% 10% 44% 48 36 20 11 9 42% 59 34 12 14 12 54% 36 51 8 8 5 57% 55 37 6 12 * 57% 17 57 43 43 * U.S. Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: Student Loans Credit card debt Car loan Child care expenses Health care costs Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-10 SACRIFICES MADE TO PURCHASE HOME, BY FIRST-TIME AND REPEAT BUYERS (Percent of Respondents) Florida Cut spending on luxury items or non-essential items Cut spending on entertainment Cut spending on clothes Cancelled vacation plans Earned extra income through a second job Sold a vehicle or decided not to purchase a vehicle Other Did not need to make any sacrifices All Buyers First-time Buyers Repeat Buyers 32% 24 19 10 5 6 3 56 60% 45 36 15 8 10 3 27 20% 15 11 8 4 5 3 68 All Buyers First-time Buyers Repeat Buyers 72% 56 45 24 13 12 4 54 77% 63 51 19 14 11 3 40 68% 49 39 28 11 13 4 62 U.S. Cut spending on luxury items or non-essential items Cut spending on entertainment Cut spending on clothes Canceled vacation plans Earned extra income through a second job Sold a vehicle or decided not to purchase a vehicle Other Did not need to make any sacrifices The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-11 SACRIFICES MADE TO PURCHASE HOME, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida All Buyers Cut spending on luxury items or non-essential items Cut spending on entertainment Cut spending on clothes Cancelled vacation plans Earned extra income through a second job Sold a vehicle or decided not to purchase a vehicle Other Did not need to make any sacrifices 32% 24 19 10 5 6 3 56 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 31% 23 17 11 5 8 3 56 38% 32 28 7 8 3 2 48 32% 29 18 14 * 4 * 57 42% 26 21 5 11 5 5 47 * * * * * * * 100 U.S. All Buyers Cut spending on luxury items or non-essential items Cut spending on entertainment Cut spending on clothes Canceled vacation plans Earned extra income through a second job Sold a vehicle or decided not to purchase a vehicle Other Did not need to make any sacrifices The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 72% 56 45 24 13 12 4 54 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 71% 53 41 25 12 13 4 57 74% 57 57 21 16 6 4 48 69% 61 34 23 8 12 2 56 76% 64 51 24 14 14 3 41 72% 54 40 51 9 23 * 51 FINANCING THE HOME PURCHASE Exhibit 5-12 DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Financed their Home Purchase) Florida Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected All Buyers 24% 25 39 13 First-time Buyers 21% 30 30 18 Repeat Buyers 25% 23 43 10 All Buyers First-time Buyers Repeat Buyers 18% 26 42 15 17% 30 36 18 18% 23 45 14 * Less than 1 percent U.S. Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-13 DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution Among those who Financed their Home Purchase) Florida Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected All Buyers 24% 25 39 13 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 27% 24 38 12 17% 20 40 23 12% 27 50 12 32% 21 37 11 * 67 * 33 * Less than 1 percent U.S. All Buyers Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 18% 26 42 15 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 17% 26 43 14 19% 20 41 20 13% 24 45 18 21% 30 35 14 23% 44 21 11 FINANCING THE HOME PURCHASE Exhibit 5-14 BUYERS WHO HAD MORTGAGE APPLICATION REJECTED BY LENDER (Percenage Distribution) Florida All Buyers Was rejected by a lender (s) Did not have application rejected 6% 94 U.S. All Buyers Was rejected by a lender (s) Did not have application rejected 4% 96 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-15 BUYER PREVIOUSLY SOLD A DISTRESSED PROPERTY (SHORT SALE OR FORECLOSURE) (Percentage Distribution) Florida All Buyers Previously had a distressed property sale 10% Median year of sale 2010 U.S. Previously had a distressed property sale Median year of sale All Buyers 8% 2009 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-16 TYPE OF MORTGAGE, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Financed their Home Purchase) Florida Fixed-rate mortgage Adjustable-rate mortgage Don't know Other All Buyers 90% 2 0 2 First-time Buyers Repeat Buyers 94% 89% * 4 1 * 1 2 All Buyers 92% 5% 3 * 1 First-time Buyers Repeat Buyers 93% 91% 4% 5% 2 3 * * * 1 * Less than 1 percent U.S. Fixed-rate mortgage Fixed-then adjustable rate mortgage Adjustable-rate mortgage Don't know Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-17 TYPE OF LOAN, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Financed their Home Purchase) Florida Conventional VA FHA Don't know Other All Buyers 53% 14 28 2 3 First-time Buyers Repeat Buyers 29% 63% 11 15 49 19 6 1 5 2 All Buyers 61% 22 12 4 2 First-time Buyers Repeat Buyers 48% 69% 35 15 9 13 6 2 3 1 * Less than 1 percent U.S. Conventional FHA VA Don't Know Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-18 BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don’t know All Buyers 82% 45 23 13 7 12 First-time Buyers Repeat Buyers New Homes Previously Owned Homes 87% 49 26 13 3 10 80% 44 23 13 8 12 85% 44 23 18 9 6 81% 46 23 12 6 13 * Less than 1 percent U.S. BUYERS OF Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don't know All Buyers First-time Buyers Repeat Buyers New Homes Previously Owned Homes 79% 40 27 12 7 14 83% 44 29 10 4 14 78% 38 26 14 8 15 80% 37 30 13 7 13 79% 41 26 12 7 14 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FINANCING THE HOME PURCHASE Exhibit 5-19 BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don’t know All Buyers 82% 45 23 13 7 12 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 83% 45 24 14 7 11 79% 44 25 10 7 14 79% 50 10 19 7 14 Other 83% 35 39 9 9 9 80% 80 * * 20 * ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other * Less than 1 percent U.S. All Buyers Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don't know 79% 40 27 12 7 14 79% 39 27 13 7 14 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 78% 46 25 7 6 15 81% 40 24 17 8 12 83% 37 33 13 6 12 77% 46 27 4 4 20 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-1 Exhibit 6-2 Exhibit 6-3 Exhibit 6-4 Exhibit 6-5 Exhibit 6-6 Exhibit 6-7 Exhibit 6-8 Exhibit 6-9 Exhibit 6-10 Exhibit 6-11 Exhibit 6-12 Exhibit 6-13 Exhibit 6-14 Exhibit 6-15 Exhibit 6-16 Exhibit 6-17 Exhibit 6-18 Exhibit 6-19 Exhibit 6-20 Exhibit 6-21 Exhibit 6-22 Exhibit 6-23 Exhibit 6-24 Exhibit 6-25 Exhibit 6-26 Exhibit 6-27 Exhibit 6-28 Exhibit 6-29 Exhibit 6-30 Exhibit 6-31 Exhibit 6-32 Exhibit 6-33 Exhibit 6-34 Exhibit 6-35 Exhibit 6-36 Exhibit 6-37 Exhibit 6-38 Exhibit 6-39 AGE OF HOME SELLERS, BY REGION HOUSEHOLD INCOME OF HOME SELLERS, 2013 ADULT COMPOSITION OF HOME SELLER HOUSEHOLDS NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD RACE/ETHNICITY OF HOME SELLERS, BY REGION PRIMARY LANGUAGE SPOKEN IN HOME SELLER HOUSEHOLD, BY REGION HOME SELLING SITUATION AMONG REPEAT BUYERS FIRST-TIME OR REPEAT SELLER HOMES SOLD AND FOR SALE, BY REGION LOCATION OF HOME SOLD PROXIMITY OF HOME SOLD TO HOME PURCHASED TYPE OF HOME SOLD, BY LOCATION SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER NUMBER OF BEDROOMS AND BATHROOMS BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSEHOLD AGE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER PRIMARY REASON FOR SELLING PREVIOUS HOME, BY MILES MOVED PRIMARY REASON FOR SELLING PREVIOUS HOME, BY FIRST-TIME AND REPEAT SELLERS SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY FIRST-TIME AND REPEAT SELLERS SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY TENURE IN HOME TENURE IN PREVIOUS HOME TENURE IN PREVIOUS HOME, BY AGE OF SELLER DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY REGION DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY AGE METHOD USED TO SELL HOME, BY REGION METHOD USED TO SELL HOME, BY SELLER URGENCY METHOD OF SALE, BY BUYER AND SELLER RELATIONSHIP METHOD USED TO SELL HOME, 2001-2014 SALES PRICE COMPARED WITH LISTING PRICE, BY REGION SALES PRICE COMPARED WITH LISTING PRICE, BY SELLER URGENCY NUMBER OF WEEKS RECENTLY SOLD HOME WAS ON THE MARKET, BY REGION SALES PRICE COMPARED WITH LISTING PRICE, BY NUMBER OF WEEKS HOME WAS ON THE MARKET NUMBER OF TIMES ASKING PRICE WAS REDUCED, BY NUMBER OF WEEKS HOME WAS ON THE MARKET INCENTIVES OFFERED TO ATTRACT BUYERS, BY REGION INCENTIVES OFFERED TO ATTRACT BUYERS, BY NUMBER OF WEEKS HOME WAS ON THE MARKET EQUITY EARNED IN HOME RECENTLY SOLD, BY TENURE IN HOME SATISFACTION WITH THE SELLING PROCESS The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-1 AGE OF HOME SELLERS, BY REGION (Percentage Distribution) 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Florida 4% 8 17 29 33 9 62 U.S. 14% 18 18 23 21 6 54 SELLERS WHO SOLD A HOME IN THE Northeast Midwest South West 11% 16% 14% 12% 18 19 19 17 22 18 17 18 21 22 23 26 24 19 22 20 5 7 5 8 54 52 54 57 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-2 HOUSEHOLD INCOME OF HOME SELLERS, 2013 (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2013) U.S. Florida 5% 3% 6 5 4 5 6 6 8 7 12 8 8 9 13 10 12 15 9 10 5 7 4 4 7 12 $86,000 $96,700 Northeast 2% 4 3 8 9 8 8 9 11 10 7 3 16 $96,300 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Midwest South 4% 3% 5 5 7 3 6 5 7 7 7 7 7 10 12 9 15 17 10 10 7 7 3 5 12 13 $96,500 $101,700 West 2% 5 6 8 8 8 10 11 14 12 5 2 9 $89,200 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-3 ADULT COMPOSITION OF HOME SELLER HOUSEHOLDS (Percentage Distribution) Florida Married couple Single female Single male Unmarried couple Other 2014 72% 15 8 4 1 * Less than 1 percent U.S. Married couple Single female Single male Unmarried couple Other 2004 74% 15 5 5 1 2005 71% 17 6 3 1 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 2006 72% 17 6 4 1 2007 75% 15 6 3 1 2008 74% 15 7 3 1 2009 75% 14 6 4 1 2010 75% 16 6 3 1 2011 77% 16 6 3 1 2012 76% 14 5 4 1 2013 77% 14 5 4 1 2014 74% 14 7 4 1 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-4 NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD (Percentage Distribution of Home Seller Households) NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD Florida One Two Three or more None (Percentage Distribution) 8% 9% 2% 81% Florida One, 8% Two, 9% WISC Three or more, 2% None, 81% NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD U.S. One Two Three or more None (Percentage Distribution) 11% 15% 7% 67% U.S. One, 11% Two, 15% Three or more, 7% None, 67% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-5 RACE/ETHNICITY OF HOME SELLERS, BY REGION (Percent of Respondents) SELLERS WHO SOLD A HOME IN THE White/Caucasian Asian/Pacific Islander Hispanic/Latino/Mexican/ Puerto Rican Black/African-American Other Florida 93% 1 U.S. 92% 3 Northeast 96% 1 Midwest 94% 2 South 91% 3 West 90% 4 6 1 1 4 2 2 2 2 * 2 1 2 5 3 1 3 1 3 * Less than 1 percent Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-6 PRIMARY LANGUAGE SPOKEN IN HOME SELLER HOUSEHOLD, BY REGION (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE English Other Florida 98% 2 U.S. 98% 2 Northeast 99% 1 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 99% 1 South 98% 2 West 98% 2 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-7 HOME SELLING SITUATION AMONG REPEAT BUYERS (Percentage Distribution) HOME SELLING SITUATION AMONG REPEAT BUYERS Florida Sold in 2014 Sold in 2013 Sold in 2012 or earlier Home has not yet sold and is currently vacant Home has not yet sold, but currently renting to others (Percentage Distribution 30% 31% 17% Florida Home has not yet sold, but currently renting to others, 4% 4% 4% Do not plan to sell previous home #N/A Did not own previous home #N/A Sold in 2014, 30% Home has not yet sold and is currently vacant, 4% Sold in 2012 or earlier, 17% Sold in 2013, 31% U.S. Sold in 2014 Sold in 2013 Sold in 2012 or earlier Home has not yet sold and is currently vacant Home has not yet sold, but currently renting to others Do not plan to sell previous home Did not own previous home HOME SELLING SITUATION AMONG REPEAT BUYERS 31% 31% 14% 5% 4% 9% 6% (Percentage Distribution Do not plan to sell previous home, 9% Home has not yet sold, but currently renting to others, 4% U.S. Did not own previous home, 6% Sold in 2014, 31% Home has not yet sold and is currently vacant, 5% Sold in 2012 or earlier, 14% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Sold in 2013, 31% HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-8 FIRST-TIME OR REPEAT SELLER (Percentage Distribution) FIRST-TIME OR REPEAT SELLER (Percentage Distribution Florida First-time seller Repeat seller First-time seller, 18% 18% 82% Repeat seller, 82% U.S. First-time seller 30% Repeat seller 70% FIRST-TIME OR REPEAT SELLER (Percentage Distribution U.S. First-time seller, 30% Repeat seller, 70% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-9 HOMES SOLD AND FOR SALE, BY REGION (Percentage Distribution) U.S. Home has not Homes yet sold and is Sold currently vacant Northeast Midwest South West 14% 23 40 23 Home has not yet sold, but currently renting to others 15% 23 39 23 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 11% 22 47 20 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-10 LOCATION OF HOME SOLD (Percentage Distribution) Florida Home has not yet sold and is Homes Sold currently vacant Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area 52% 18 8 15 7 Home has not yet sold, but currently renting to others 50% 17 * 25 8 33% 17 25 8 17 Home has not yet sold and is Homes Sold currently vacant Home has not yet sold, but currently renting to others * Less than 1 percent U.S. Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area 53% 17 14 14 3 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 48% 22 11 17 2 44% 17 22 13 4 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-11 PROXIMITY OF HOME SOLD TO HOME PURCHASED (Percentage Distribution) PROXIMITY OF HOME SOLD TO HOME PURCHASED Florida Same state Same region Other region (Percentage Distribution of Households) 49% 18% 33% WISC Other region, 33% Same state, 49% Same region, 18% PROXIMITY OF HOME SOLD TO HOME PURCHASED U.S. Same state Same region Other region (Percentage Distribution of Households) 68% 15% 17% Other region, 17% U.S. Same region, 15% Same state, 68% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-12 TYPE OF HOME SOLD, BY LOCATION (Percentage Distribution) Florida SELLERS WHO SOLD A HOME IN A Detached single-family home Townhouse/row house Apartment/condo in a building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Sellers Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 82% 77% 80% 44% 79% 50% 11 2 7 7 6 6 6 31 * * * 29 1 3 3 13 * * 5 7 6 6 21 21 U.S. SELLERS WHO SOLD A HOME IN A Detached single-family home Townhouse/row house Apartment/condo in a building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Sellers Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 81% 6 5 85% 7 4 85% 4 2 59% 13 18 87% 1 1 69% 2 11 2 2 3 4 * * 6 3 8 6 12 19 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-13 SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD (Percentage Distribution) Florida SIZE OF HOME SOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft More than 3,000 sq ft * * 0 * * * SIZE OF HOME PURCHASED 1,001 sq ft to 1,501 sq ft to 2,001 sq ft to 2,501 sq ft to 1,500 sq ft 2,000 sq ft 2,500 sq ft 3,000 sq ft 0% 0% 0% 0% 3 3 5 3 3 6 9 3 2 6 9 5 1 6 3 3 2 3 6 5 More than 3,000 sq ft * 0 1 5 2 7 1,000 sq ft or less * * * * * * SIZE OF HOME PURCHASED 1,001 sq ft to 1,501 sq ft to 2,001 sq ft to 2,501 sq ft to 1,500 sq ft 2,000 sq ft 2,500 sq ft 3,000 sq ft * * * * 3 4 4 1 3 8 8 4 2 5 5 4 1 3 4 3 * 3 5 5 More than 3,000 sq ft * 1 3 7 4 9 1,000 sq ft or less U.S. SIZE OF HOME SOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft More than 3,000 sq ft * Less than 1 percent 40% Trading Up 31% Remaining at the same size range 29% Trading Down The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-14 SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER (Median Square Feet) Florida 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Size of home sold Size of home purchased 1,700 1,960 2,000 2,300 1,950 1,750 1,800 2,030 1,930 1,900 1,960 1,600 Size of home sold Size of home purchased 1,600 1,800 2,100 2,190 2,000 1,800 2,240 2,400 2,130 1,930 1,900 1,800 Difference 100 70 -70 -400 10 -150 U.S. 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Difference 640 600 30 -260 -100 * HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-15 NUMBER OF BEDROOMS AND BATHROOMS BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSEHOLD (Precentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Sellers Married couple Single female Single male Unmarried couple Other 2% 14 84 3 9 62 29 2 1% 12 86 3 9 59 32 2 * 17 83 3 3 83 14 2 * 20 80 3 7 53 40 2 13% 25 63 3 25 75 * 2 * 50 50 3 * 100 * 2 CHILDREN IN HOME Children No under 18 children in home in home * 9 91 3 6 66 29 2 2% 16 82 3 10 62 28 2 U.S. ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Sellers Married couple Single female Single male Unmarried couple Other 1% 13 86 3 16 58 26 2 1% 11 88 3 15 57 28 2 3% 22 75 3 20 61 20 2 1% 17 83 3 14 61 25 2 4% 18 78 3 22 64 15 2 * 6 94 3 6 69 25 2 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers CHILDREN IN HOME Children No under 18 children in home in home 1% 8 91 3 18 55 27 2 2% 15 83 3 14 60 26 2 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-16 AGE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD (Median Square Feet) Florida 2013 2010 through 2012 Year home sold was built 2007 through 2009 2002 through 2006 1987 through 2001 1960 through 1986 1913 through 1961 1750 through 1912 2013 1 0 2 6 5 3 1 1 2010 through 2012 1 0 2 6 5 3 1 1 YEAR PURCHASED HOME WAS BUILT 2007 2002 1987 1960 through through through through 2009 2006 2001 1986 1 1 1 1 0 0 0 0 2 2 2 2 6 6 6 6 5 5 5 5 3 3 3 3 1 1 1 1 1 1 1 1 1913 through 1961 1 0 2 6 5 3 1 1 1750 through 1912 1 0 2 6 5 3 1 1 2013 1 1 2 4 6 4 1 * 2010 through 2012 * * * * 1 1 * * YEAR PURCHASED HOME WAS BUILT 2007 2002 1987 1960 through through through through 2009 2006 2001 1986 * * * * * * 1 1 1 1 2 2 1 4 3 3 3 4 6 4 2 3 7 6 1 2 3 5 * * 1 1 1913 through 1961 * * * 1 2 3 4 1 1912 or earlier * * * * * * 1 * * Less than 1 percent U.S. 2013 2010 through 2012 Year home sold was built 2007 through 2009 2002 through 2006 1987 through 2001 1960 through 1986 1913 through 1961 1912 or earlier * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 22% Purchased Older Home 25% Purchased a Home the Same Age 53% Purchased a Newer Home HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-17 PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD (Percentage Distribution) Florida PRICE OF HOME PURCHASED PRICE OF HOME SOLD Less than $100,000 $100,000 to $149,999 $150,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Less than $100,000 6 4 1 * * 0 * * 0 $100,000 $150,000 $200,000 $250,000 $300,000 to to to to to $149,999 $199,999 $249,999 $299,999 $349,999 6 0 3 1 0 1 0 4 3 1 3 0 2 1 3 1 0 4 3 1 1 0 1 2 0 1 0 0 2 1 * * 0 1 * * 0 0 1 2 0 0 1 0 0 $350,000 to $399,999 * 0 1 0 1 * 1 0 0 $400,000 to $500,000 $499,999 or more * 0 1 * 1 * 1 * 1 0 * 1 1 * 1 * 1 4 U.S. PRICE OF HOME SOLD Less than $100,000 $100,000 to $149,999 $150,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more * Less than 1 percent Less than $100,000 2% 2 1 1 * * * * * PRICE OF HOME PURCHASED $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 to to to to to to to $500,000 $149,999 $199,999 $249,999 $299,999 $349,999 $399,999 $499,999 or more 3% 1% 1% * * * * * 3 5 3 2 1 * * * 2 4 4 3 1 1 1 * 1 2 3 2 2 2 1 1 1 2 2 2 2 2 1 1 1 1 1 * 1 1 1 1 * 1 1 1 1 1 1 1 * * 1 1 1 1 2 2 * * * 1 1 1 1 6 47% Trading Up 25% Remaining at the same price range 28% Trading Down The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-18 PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER (Median) Florida 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Price of home sold Price of home purchased $154,000 $199,900 $224,000 $262,500 $240,000 $179,500 $175,000 $234,250 $202,500 $220,000 $190,000 $148,500 Price of home sold Price of home purchased $170,900 $220,000 $270,000 $250,000 $250,000 $220,000 $247,000 $304,900 $277,000 $235,000 $234,600 $187,500 Difference $21,000 $34,350 -$21,500 -$42,500 -$50,000 -$31,000 U.S. 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Difference $76,100 $84,900 $7,000 -$15,000 -$15,400 -$32,500 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-19 PRIMARY REASON FOR SELLING PREVIOUS HOME, BY MILES MOVED (Percentage Distribution) Florida AGE OF HOME SELLER All Sellers Job relocation Home is too small Change in family situation (e.g., marriage, birth of a child, divorce) Want to move closer to friends or family Neighborhood has become less desirable Home is too large Moving due to retirement Want to move closer to current job Upkeep of home is too difficult due to health or financial limitations Can not afford the mortgage and other expenses of owning home Other 10 miles 11 to 20 21 to 50 51 to 100 101 to 500 501 miles or less miles miles miles miles or more 10% 8 7 5% 25 9 * 14 14 * * 8 20% * * 12% * 6 14% * 5 13 9 9 22 1 5 * 12 18 N/App * 5 14 36 * 7 * 7 58 8 8 8 8 * * 40 20 * * * 24 6 6 12 * 6 15 1 5 41 * 4 6 7 * * * 12 6 10 12 7 * * 18 10 U.S. MILES MOVED Home is too small Job relocation Want to move closer to friends or family Neighborhood has become less desirable Change in family situation (e.g., marriage, birth of a child, divorce) Home is too large Moving due to retirement Upkeep of home is too difficult due to health or financial limitations Want to move closer to current job Can not afford the mortgage and other expenses of owning home To avoid possible foreclosure Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers All Sellers 15% 15 14 10 10 10 miles 11 to 20 21 to 50 51 to 100 101 to 500 501 miles or less miles miles miles miles or more 30% 3 2 13 14 18% 1 7 19 18 8% 5 17 14 13 5% 16 27 10 5 2% 41 25 5 3 * 33 29 2 3 10 8 5 15 2 7 12 3 7 12 5 3 7 10 4 4 9 * 3 22 1 4 4 2 4 6 4 14 3 10 4 2 4 1 2 * 6 * 8 * 5 * 7 1 4 * 5 * 4 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-20 PRIMARY REASON FOR SELLING PREVIOUS HOME, BY FIRST-TIME AND REPEAT SELLERS (Percentage Distribution) Florida All Sellers 8% 10 13 First-time Seller Repeat Seller 9% 21 12 8% 7 14 9 15 8 9 7 3 9 10 7 Moving due to retirement Want to move closer to current job 22 1 15 * 24 1 Upkeep of home is too difficult due to health or financial limitations 5 3 5 Can not afford the mortgage and other expenses of owning home 6 9 5 1 10 * 6 1 11 All Sellers 15% 15 14 First-time Seller Repeat Seller 30% 18 7 9% 13 16 10 16 8 10 10 10 Home is too large Moving due to retirement Upkeep of home is too difficult due to health or financial limitations 10 8 5 3 3 3 13 10 5 Want to move closer to current job 4 3 4 Can not afford the mortgage and other expenses of owning home To avoid possible foreclosure Other 4 2 4 * 6 * 5 * 7 Home is too small Job relocation Want to move closer to friends or family Neighborhood has become less desirable Home is too large Change in family situation (e.g., marriage, birth of a child, divorce) To avoid possible foreclosure Other U.S. Home is too small Job relocation Want to move closer to friends or family Neighborhood has become less desirable Change in family situation (e.g., marriage, birth of a child, divorce) * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-21 SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY FIRST-TIME AND REPEAT SELLERS (Percentage Distribution) Florida Yes, and lived in home Yes, but rented home to others and lived elsewhere No, sold home when I wanted to sell All Sellers 14% 1 85 First-time Seller Repeat Seller 14% 1 14% * 85 86 First-time Seller Repeat Seller 20% 3 14% 1 77 85 U.S. Yes, and lived in home Yes, but rented home to others and lived elsewhere No, sold home when I wanted to sell All Sellers 16% 1 83 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-22 SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY TENURE IN HOME (Percentage Distribution) Florida All Sellers Yes, and lived in home 14% Yes, but rented home to others 1 and lived elsewhere No, sold home when I wanted 85 to sell 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 21 years years or more 14% * 14% * 10% * 13% * 24% 2 17% * 6% * 15% * 86 86 90 87 73 83 94 85 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 3% * 2% 1 12% 1 19% 3 26% 2 22% 2 12% 1 8% 1 97 97 86 78 72 77 87 91 U.S. All Sellers Yes, and lived in home 16% Yes, but rented home to others 1 and lived elsewhere No, sold home when I wanted 83 to sell * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 16 to 20 21 years years or more HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-23 TENURE IN PREVIOUS HOME (Percentage Distribution) Florida 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median All Types 3% 7 8 8 24 24 9 17 11 U.S. 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median All Types 4% 9 12 11 20 20 9 16 10 Duplex/ Apartment/ apartment/ condo in condo in building with Cabin/ 2-4 unit 5 or more cottage structure units 21% 14 14 3 31 10 7 9 6% 14 6 12 31 16 12 4 8 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 5% 13 17 11 20 25 4 6 8 Detached singleTownhouse/ family row house home 4% 9 19 10 24 16 12 6 9 3% 8 12 11 19 20 9 18 10 Mobile/ manufactured home Other 5% 19 13 8 17 19 16 5 9 5% 9 5 13 11 25 11 21 12 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-24 TENURE IN PREVIOUS HOME, BY AGE OF SELLER (Percentage Distribution) Florida All Sellers 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median 3% 7 8 8 24 24 9 17 11 U.S. 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median All Sellers 18 to 34 years 4% 9 12 11 20 20 9 16 10 3% 21 32 22 19 3 N/A N/A 5 AGE OF HOME SELLER 35 to 44 45 to 54 55 to 64 65 to 74 years years years years 5% 8 15 14 30 25 3 * 8 * Less than 1 percent NA= Not applicable The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 4% 8 10 8 20 24 14 11 10 3% 7 8 9 15 20 12 26 12 3% 5 5 7 18 21 13 28 13 75 years or older 3% 7 5 3 11 25 10 37 14 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-25 DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY REGION (Median Miles) SELLERS WHO SOLD A HOME IN THE: Florida 191 2014 U.S. 20 Northeast 15 Midwest 19 South 20 DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY REGION (Median Miles) 250 200 191 150 100 50 20 15 19 20 20 U.S. Northeast Midwest South West 0 Florida Region of Home Sold The 2014 National Association of Realtors® Profile of Home Buyers and Sellers West 20 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-26 DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY AGE (Percentage Distribution) Florida AGE OF HOME SELLER 5 miles or less 6 to 10 miles 11 to 15 miles 16 to 20 miles 21 to 50 miles 51 to 100 miles 101 to 500 miles 501 to 1,000 miles 1,001 miles or more Median (miles) All Sellers 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older 21% 10 4 4 6 3 9 17 26 191 30% 27 11 8 10 4 * 1 10 9 33% 21 14 6 11 2 2 5 8 10 26% 13 8 3 12 2 8 13 15 19 22% 8 3 2 7 6 11 18 23 178 22% 15 3 2 10 1 11 12 25 46 26% 17 4 4 * 4 4 13 26 18 AGE OF HOME SELLER 35 to 44 45 to 54 55 to 64 years years years 65 to 74 years 75 years or older 21% 11 6 5 9 4 15 15 16 50 30% 14 6 2 6 6 16 9 13 16 U.S. 5 miles or less 6 to 10 miles 11 to 15 miles 16 to 20 miles 21 to 50 miles 51 to 100 miles 101 to 500 miles 501 to 1,000 miles 1,001 miles or more Median (miles) All Sellers 18 to 34 years 26% 15 8 6 10 4 13 9 11 20 25% 19 9 7 10 4 13 5 8 15 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 34% 15 9 6 11 2 10 7 7 12 27% 16 10 4 12 4 11 8 9 15 23% 15 8 6 10 4 13 9 13 20 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-27 METHOD USED TO SELL HOME, BY REGION (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE: Sold home using an agent or broker Seller used agent/broker only Seller first tried to sell it themselves, but then used an agent For-sale-by-owner (FSBO) Seller sold home without using a real estate agent or broker First listed with an agent, but then sold home themselves Sold home to a homebuying company Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Florida 87% 85 2 12 11 1 1 1 U.S. Northeast Midwest 88% 88% 86% 87 87 84 2 1 2 9 8 12 8 7 11 1 1 1 1 * 1 2 3 1 South 89% 87 2 9 8 1 1 2 West 89% 89 * 8 5 3 * 3 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-28 METHOD USED TO SELL HOME, BY SELLER URGENCY (Percentage Distribution) SELLER NEEDED TO SELL Florida Sold home using an agent or broker Seller used agent/broker only Seller first tried to sell it themselves, but then used an agent For-sale-by-owner (FSBO) Seller sold home without using a real estate agent or broker First listed with an agent, but then sold home themselves Sold home to a homebuying company Other All Sellers 87% 85 2 12 11 1 1 1 U.S. All Sellers Sold home using an agent or broker 88% Seller used agent/broker only 87 Seller first tried to sell it themselves, but then used an agent 2 For-sale-by-owner (FSBO) 9 Seller sold home without using a real estate agent or broker 8 First listed with an agent, but then sold home themselves 1 Sold home to a homebuying company 1 Other 2 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Very Somewhat urgently urgently 82% 80 2 11 9 2 2 4 Not urgently 87% 85 2 10 9 1 2 1 86% 85 1 13 13 * * 1 SELLER NEEDED TO SELL Very Somewhat urgently urgently 83% 81 2 12 10 2 2 3 90% 88 2 8 7 1 * 2 Not urgently 89% 88 1 9 8 1 * 2 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-29 METHOD OF SALE, BY BUYER AND SELLER RELATIONSHIP (Percentage Distribution) Florida Buyer and Seller Relationship All sellers Sold home using an agent or broker Seller used agent/broker only Seller first tried to sell it themselves, but then used an agent For-sale-by-owner (FSBO) Sold home without using a real estate agent or broker First listed with an agent, but then sold home themselves Other Seller Knew Buyer 7% 3 3 3 29 3 3 14 Seller did not Know Buyer 93% 97 97 97 71 97 97 86 Seller Knew Buyer 8% 2 2 10 49 48 56 39 Seller did not Know Buyer 92% 98 98 90 51 52 44 61 * Less than 1 percent U.S. Buyer and Seller Relationship All sellers Sold home using an agent or broker Seller used agent/broker only Seller first tried to sell it themselves, but then used an agent For-sale-by-owner (FSBO) Sold home without using a real estate agent or broker First listed with an agent, but then sold home themselves Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-30 METHOD USED TO SELL HOME, 2001-2014 (Percentage Distribution) Florida Sold home using an agent or broker For-sale-by-owner (FSBO) Sold it to a home buying company Other 2014 87% 12 1 1 U.S. Sold home using an agent or broker For-sale-by-owner (FSBO) Sold to home buying company Other 2001 79% 13 1 7 2003 83% 14 1 3 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 2004 82% 14 1 3 2005 85% 13 1 2 2006 84% 12 1 3 2007 85% 12 1 2 2008 84% 13 1 2 2009 85% 11 1 3 2010 88% 9 1 3 2011 87% 9 1 3 2012 88% 9 1 2 2013 88% 9 1 2 2014 88% 9 1 2 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-31 SALES PRICE COMPARED WITH LISTING PRICE, BY REGION (Percentage Distribution of Sales Price as a Percent of List Price) SELLERS WHO SOLD A HOME IN THE Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) Florida 13% 22 40 17 6 2 U.S. 11% 17 40 22 9 2 Northeast 17% 18 38 18 8 1 Midwest 12% 19 44 16 6 1 South 10% 18 39 23 8 2 West 6% 13 37 26 14 4 97% 97% 98% 97% 97% 98% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-32 SALES PRICE COMPARED WITH LISTING PRICE, BY SELLER URGENCY (Percentage Distribution of Sales Price as a Percent of Listing Price) Florida SELLER NEEDED TO SELL Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) All Sellers 13% 22 40 17 6 2 97% Very urgently Somewhat urgently Not urgently 38% 17 29 12 2 2 23% 22 28 20 4 2 7% 17 50 18 6 2 93% 96% 97% * Less than 1 percent U.S. Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) All Sellers 11% 17 40 22 9 2 97% SELLER NEEDED TO SELL Very Somewhat Not urgently urgently urgently 14% 18 36 18 11 3 13% 18 38 22 7 2 7% 15 42 23 11 2 97% 97% 98% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-33 NUMBER OF WEEKS RECENTLY SOLD HOME WAS ON THE MARKET, BY REGION (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 6 weeks 7 to 8 weeks 9 to 10 weeks 11 to 12 weeks 13 to 16 weeks 17 to 24 weeks 25 to 36 weeks 37 to 52 weeks 53 or more weeks Median weeks Florida 7% 28 15 9 6 3 4 4 7 4 6 8 5 U.S. 6% 33 12 7 6 4 7 5 6 6 4 4 4 Northeast 8% 27 8 8 4 6 7 5 9 7 6 4 6 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 5% 31 12 7 6 3 7 5 8 8 5 3 5 South 7% 31 14 7 6 5 6 5 5 5 3 5 4 West 6% 40 11 7 7 3 8 4 4 4 2 2 3 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-34 SALES PRICE COMPARED WITH LISTING PRICE, BY NUMBER OF WEEKS HOME WAS ON THE MARKET (Percentage Distribution of Sales Price as a Percent of Listing Price) Florida SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) All Sellers 13% 22 40 17 6 2 97% Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 13% * 27 53 7 * 11% 16 29 30 13 2 13% 9 56 16 * 6 13% 19 50 16 3 * 29% 29 31 9 * 3 31% 27 34 5 2 2 100% 99% 97% 96% 93% 93% * Less than 1 percent U.S. SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) Less than 1 week All Sellers 11% 6% 17 4 40 17 22 48 9 22 2 3 97% 1% 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 3% 6 37 35 16 3 1% 5% 11 52 23 6 2 98% 8% 21 53 10 6 2 96% 14% 29 42 12 3 1 95% 27% 30 34 5 2 2 93% * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-35 NUMBER OF TIMES ASKING PRICE WAS REDUCED, BY NUMBER OF WEEKS HOME WAS ON THE MARKET (Percentage Distribution) Florida SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 1 week All Sellers None, did not reduce the asking price One Two Three Four or more 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 50% 93% 79% 56% 56% 31% 21% 29 11 7 4 7 * * * 18 4 * * 44 * * * 25 14 6 * 31 17 17 6 28 18 18 15 U.S. SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 1 week All Sellers None, did not reduce the asking price One Two Three Four or more 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 55% 92% 84% 62% 45% 31% 17% 25 11 5 4 7 1 * * 14 2 1 * 31 6 1 * 36 15 3 1 37 21 6 4 29 23 16 15 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-36 INCENTIVES OFFERED TO ATTRACT BUYERS, BY REGION (Percent of Respondents) SELLERS WHO SOLD A HOME IN THE None Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other Florida 71% 16 10 4 5 1 3 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers U.S. 64% 19 18 6 4 1 3 Northeast 75% 8 12 5 4 1 2 Midwest 60% 22 17 7 4 * 2 South 61% 23 22 5 5 1 4 West 67% 16 14 7 3 1 2 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-37 INCENTIVES OFFERED TO ATTRACT BUYERS, BY NUMBER OF WEEKS HOME WAS ON THE MARKET (Percent of Respondents) Florida SELLERS WHOSE HOME WAS ON THE MARKET FOR None Assistance with closing costs Home warranty policies Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other All Sellers 71% 10 16 4 5 1 3 Less than 1 week 1 to 2 weeks 93% * * * * * 7 84% 4 11 2 2 2 * 3 to 4 5 to 8 weeks weeks 61% 15 27 6 3 3 6 80% 6 9 * 9 * * 9 to 16 weeks 17 or more weeks 66% 17 6 6 9 * 3 69% 12 17 3 5 * 5 U.S. SELLERS WHOSE HOME WAS ON THE MARKET FOR None Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers All Sellers 64% 19 18 6 4 1 3 Less than 1 week 1 to 2 weeks 87% 6 3 1 3 * 1 72% 16 12 5 3 * 2 3 to 4 5 to 8 weeks weeks 61% 21 18 8 5 * 2 53% 21 28 6 5 * 2 9 to 16 weeks 17 or more weeks 60% 21 20 6 6 1 3 55% 24 24 9 5 * 5 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-38 EQUITY EARNED IN HOME RECENTLY SOLD, BY TENURE IN HOME (Percent of Respondents) TENURE IN HOME 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median U.S. Dollar value $20,000 $30,000 $17,000 $6,000 $7,500 $38,000 $87,000 $122,000 $30,100 Percent 10% 14% 10% 3% 4% 20% 59% 125% 17% Median The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Florida Dollar value $25,000 Percent 13% HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-39 SATISFACTION WITH THE SELLING PROCESS (Percentage Distribution) Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied Florida 59% 27 8 6 U.S. 58% 30 7 5 Satisfaction with Selling Process (Percentage Distribution) Somewhat Dissatisfied, 8% Very Dissatisfied, 6% Very Satisfied, 59% Somewhat Satisfied, 27% Satisfaction with Selling Process (Percentage Distribution) U.S. Somewhat Dissatisfied, 7 Very Dissatisfied, 5 Very Satisfied, 58% Somewhat Satisfied, 30 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-1 Exhibit 8-2 Exhibit 8-3 Exhibit 8-4 Exhibit 8-5 Exhibit 8-6 Exhibit 8-7 Exhibit 8-8 Exhibit 8-9 Exhibit 8-10 Exhibit 8-11 Exhibit 8-12 Exhibit 8-13 Exhibit 8-14 Exhibit 8-15 Exhibit 8-16 FSBO AND AGENT-ASSISTED SALES, BY LOCATION FSBO AND AGENT-ASSISTED SALES, 2003-2014 CHARACTERISTICS OF FSBO AND AGENT-ASSISTED SELLERS TYPE OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS LOCATION OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS SELLING PRICE, FSBO AND AGENT-ASSISTED SELLERS HOW FSBO SELLER DETERMINED ASKING PRICE OF HOME SOLD TIME ON THE MARKET, FSBO AND AGENT-ASSISTED SELLERS SELLER URGENCY, FSBO AND AGENT-ASSISTED SELLERS INCENTIVES OFFERED TO ATTRACT BUYERS, FSBO AND AGENT-ASSISTED SELLERS MOST IMPORTANT REASON FOR SELLING HOME AS FSBO SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE METHOD USED BY FSBO SELLERS TO MARKET HOME MOST DIFFICULT TASK FOR FSBO SELLERS HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-1 FSBO AND AGENT-ASSISTED SALES, BY LOCATION (Percentage Distribution) Florida SELLERS WHO SOLD A HOME IN A For-sale-by-owner (FSBO) Seller knew buyer Seller did not know buyer Agent-assisted Other All Sellers Suburb/ Subdivision 12% 4 9 87 1 11% 2 9 89 * Urban/ Central Small town city 17% 3 14 83 * 13% 7 7 87 * Rural area Resort/ Recreation area 7% 7 * 85 7 21% 7 14 79 * U.S. SELLERS WHO SOLD A HOME IN A For-sale-by-owner (FSBO) Seller knew buyer Seller did not know buyer Agent-assisted Other All Sellers 9% 4 5 88 2 Suburb/ Subdivision 8% 3 5 90 3 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Urban/ Central Small town city 14% 8 6 84 2 9% 4 5 88 3 Rural area Resort/ Recreation area 9% 7 2 89 2 14% 6 8 86 * FOR SALE BY OWNERS SELLERS Exhibit 8-2 FSBO AND AGENT-ASSISTED SALES, 2003-2014 (Percentage Distribution) Florida All FSBO (For-sale-by-owner) Seller knew buyer Seller did not know buyer Agent-assisted Other 2014 12% 4 9 87 1 U.S. All FSBO (For-sale-by-owner) Seller knew buyer Seller did not know buyer Agent-assisted Other 2003 14% 5 9 83 4 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 2004 14% 5 10 82 4 2005 13% 5 8 85 2 2006 12% 5 7 84 3 2007 12% 5 7 85 3 2008 13% 6 7 84 3 2009 11% 5 6 85 4 2010 9% 5 5 88 3 2011 10% 4 6 87 3 2012 9% 3 6 88 2 2013 9% 4 6 88 3 2014 9% 4 5 88 2 FOR SALE BY OWNERS SELLERS Exhibit 8-3 CHARACTERISTICS OF FSBO AND AGENT-ASSISTED SELLERS Florida All Sellers Median age Median income (2013) Household composition Married couple Single female Single male Unmarried couple Other FSBO Seller Knew Buyer Seller did not Know Buyer AGENT-ASSISTED AgentFirst FSBO, All Agent- assisted then Agentassisted only assisted 62 $86,000 All FSBO 60 $73,800 55 $70,000 66 $106,300 62 $88,200 62 $88,200 59 $112,500 72% 15 8 4 1 67% 17 17 * * 43% 29 29 * * 77% 12 12 * * 72% 15 7 5 1 72% 16 7 5 1 100% * * * * Seller did not Know Buyer 54 $96,700 All FSBO 54 $97,600 FSBO Seller Knew Buyer 49 $93,500 58 $101,100 55 $97,300 55 $97,300 49 $107,200 74% 14 7 4 1 77% 13 7 1 2 76% 17 5 2 * 79% 9 7 2 3 74% 14 7 4 1 75% 14 7 4 1 64% 17 10 10 * U.S. All Sellers Median age Median income (2013) Household composition Married couple Single female Single male Unmarried couple Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers AGENT-ASSISTED AgentFirst FSBO, All Agent- assisted then Agentassisted only assisted FOR SALE BY OWNERS SELLERS Exhibit 8-4 TYPE OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida All Sellers All FSBO FSBO Seller Knew Buyer 73% 5 3 9 5 5 58% 4 * 21 13 4 57% * * 29 14 * 59% 6 * 18 12 6 75% 6 4 8 3 5 All Sellers All FSBO FSBO Seller Knew Buyer Seller did not Know Buyer AgentAssisted 81% 6 2 5 3 3 76% 3 1 7 9 4 81% 3 * 6 7 4 74% 3 3 6 12 4 82% 7 2 5 2 3 Detached single-family home Townhouse/row house Duplex/apartment/condo in 2 to 4 unit building Apartment/condo in a building with 5 or more units Mobile/manufactured home Other Seller did not Know Buyer AgentAssisted * Less than 1 percent U.S. Detached single-family home Townhouse/row house Duplex/apartment/condo in 2 to 4 unit building Apartment/condo in a building with 5 or more units Mobile/manufactured home Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-5 LOCATION OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Sellers All FSBO 52% 18 8 15 7 46% 25 8 8 13 Seller Knew Seller did not Buyer Know Buyer 29% 14 14 29 14 Agent-Assisted 53% 29 6 * 12 53% 18 8 14 7 Seller Knew Seller did not Buyer Know Buyer Agent-Assisted * Less than 1 percent U.S. FSBO Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Sellers All FSBO 53% 14 17 14 3 44% 14 25 13 4 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers 34% 14 28 21 3 54% 13 23 6 4 54% 14 16 14 3 FOR SALE BY OWNERS SELLERS Exhibit 8-6 SELLING PRICE, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO All Sellers Median selling price Lowest selling price Highest selling price $230,000 AGENT-ASSISTED Seller Knew Buyer All FSBO $170,000 $175,000 $1,800 $1,800 $10,000 $1,180,000 $670,000 $340,000 Sample size 187 Sales price compared with asking price: Less than 90% 13% 90% to 94% 22 95% to 99% 40 100% 17 101% to 110% 6 More than 110% 2 Median (sales price as a 97% percent of asking price) Number of times asking price was reduced: 50% None One 29 Two 11 Three 7 Four or more 4 Seller did First FSBO, not Know All AgentAgent- then AgentBuyer assisted assisted only assisted $165,000 $230,000 $230,000 $315,000 $1,800 $15,000 $15,000 $85,000 $670,000 $1,180,000 $1,180,000 $395,000 23 7 16 161 158 3 22% 17 48 13 * * 96% 14% 14 43 29 * * 96% 25% 19 50 6 * * 96% 12% 23 40 17 7 2 97% 12% 23 40 17 7 2 97% 33% * 67 * * * 97% 46% 46 4 * 4 43% 43 14 * * 47% 47 * * 6 50% 27 12 8 4 50% 27 12 8 3 67% * * 33 * CAUTIONARY NOTE: Small sample sizes in some cases do not allow statistically robust results to be obtained. Please use caution when interpreting the results in cases where sample sizes are small. U.S. FSBO All Sellers Median selling price $230,200 Sales price compared with asking price: Less than 90% 11% 90% to 94% 17 95% to 99% 40 100% 22 101% to 110% 9 More than 110% 2 Median (sales price as a 97% percent of asking price) Number of times asking price was reduced: 55% None One 25 Two 11 Three 5 Four or more 4 Seller Knew Buyer All FSBO $208,700 $206,800 AGENT-ASSISTED Seller did First FSBO, not Know All AgentAgent- then AgentBuyer assisted assisted only assisted $209,900 $235,000 $235,000 $222,900 15% 8 37 34 3 2 98% 17% 7 23 46 5 3 100% 15% 10 51 22 1 2 97% 10% 18 40 20 10 2 97% 10% 18 41 20 10 2 97% 28% 18 23 28 * 3 95% 64% 24 4 6 2 69% 23 5 3 * 59% 26 3 10 2 54% 26 12 5 3 54% 26 12 5 3 44% 18 13 5 20 * Less than 1 percent N/A- Not Available The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-7 HOW FSBO SELLER DETERMINED ASKING PRICE OF HOME SOLD (Percent of Respondents) Florida Recent home sold in area Agent presentation-who seller did not use to sell home Profit seller needed from sale Attending open houses in area/viewing homes for sale online Online home evaluation tool To cover what was owed on home Other All FSBO 58% Seller Knew Buyer 57% Seller did not Know Buyer 59% 17 13 29 14 12 12 8 21 8 * * 14 14 * 12 24 6 * All FSBO 50% Seller Knew Buyer 39% Seller did not Know Buyer 61% 23 21 34 22 13 19 16 16 9 3 11 17 14 2 20 16 4 5 U.S. Recent home sold in area Agent presentation-who seller did not use to sell home Profit seller needed from sale Attending open houses in area/viewing homes for sale online Online home evaluation tool To cover what was owed on home Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-8 TIME ON THE MARKET, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO All Sellers Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 6 weeks 7 to 8 weeks 9 to 10 weeks 11 to 12 weeks 13 to 16 weeks 17 to 24 weeks 25 to 36 weeks 37 to 52 weeks 53 or more weeks Median weeks 7% 28 15 9 6 3 4 4 7 4 6 8 5 All FSBO 17% 42 17 4 8 * * * 4 * 4 4 2 Seller Knew Buyer 43% 29 14 * * * * * * * 14 * 1 AGENT-ASSISTED Seller did not Know All AgentBuyer assisted 6% 47 18 6 12 * * * 6 * * 6 2 4% 26 15 10 6 4 5 4 8 4 6 9 6 Agent- First FSBO, assisted then Agentonly assisted 4% 26 15 10 6 3 5 4 8 4 6 9 6 * 33 * * * 33 * * * * * 33 9 * Less than 1 percent N/A- Not Available U.S. FSBO All Sellers Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 6 weeks 7 to 8 weeks 9 to 10 weeks 11 to 12 weeks 13 to 16 weeks 17 to 24 weeks 25 to 36 weeks 37 to 52 weeks 53 or more weeks Median weeks 6% 33 12 7 6 4 7 5 6 6 4 4 4 All FSBO 17% 37 11 5 6 2 8 1 2 5 4 2 2 Seller Knew Buyer 30% 35 11 3 5 * 6 3 * 3 5 * 1 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers AGENT-ASSISTED Seller did not Know All AgentBuyer assisted 4% 39 11 7 7 3 9 * 4 8 3 4 4 5% 32 13 7 6 5 7 5 6 6 4 4 5 Agent- First FSBO, assisted then Agentonly assisted 5% 33 13 7 6 5 7 5 6 6 4 4 4 * 20 * * 2 10 7 7 20 12 10 12 20 FOR SALE BY OWNERS SELLERS Exhibit 8-9 SELLER URGENCY, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO Sellers needed to sell: Very urgently Somewhat urgently Not urgently All Sellers 15% 37 48 All FSBO 21% 33 46 Seller Knew Buyer 14% 71 14 AGENT-ASSISTED Seller did not Know All AgentBuyer assisted 24% 15% 18 37 59 48 Agent- First FSBO, assisted then Agentonly assisted 14% 33% 37 33 49 33 * Less than 1 percent N/A- Not Available U.S. FSBO Sellers needed to sell: Very urgently Somewhat urgently Not urgently All Sellers 16% 40 45 All FSBO 20% 35 44 Seller Knew Buyer 22% 45 34 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers AGENT-ASSISTED Seller did not Know All AgentBuyer assisted 19% 15% 26 40 55 45 Agent- First FSBO, assisted then Agentonly assisted 14% 22% 40 54 45 24 FOR SALE BY OWNERS SELLERS Exhibit 8-10 INCENTIVES OFFERED TO ATTRACT BUYERS, FSBO AND AGENT-ASSISTED SELLERS (Percent of Respondents) Florida FSBO None Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Other AGENT-ASSISTED All Sellers 71% 16 10 4 All FSBO 76% 5 5 * Seller Knew Buyer 80% * * * Seller did Agent- First FSBO, not Know All Agent- assisted then AgentBuyer assisted only assisted 75% 70% 70% 67% 6 17 17 * * 11 11 * * 4 4 33 5 10 * 13 5 5 * 3 * 20 * 3 3 * * Less than 1 percent U.S. FSBO No Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other All Sellers 64% 19 18 6 All FSBO 73% 9 15 4 4 AGENT-ASSISTED Seller Knew Buyer Seller did Agent- First FSBO, not Know All Agent- assisted then AgentBuyer assisted only assisted 73% 8 17 4 74% 10 13 5 62% 20 19 6 62% 20 18 6 63% 10 24 10 3 * 5 4 4 * 1 * * 1 1 1 10 3 3 5 3 2 2 12 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-11 MOST IMPORTANT REASON FOR SELLING HOME AS FSBO (Percentage Distribution) Florida Did not want to pay a commission or fee Sold it to a relative, friend or neighbor Buyers contacted seller directly Did not want to deal with an agent Agent was unable to sell home Seller has real estate license Could not find an agent to handle transaction Other All FSBO 50% 29 8 13 * * * * Seller Knew Buyer * 71 14 14 * * * * Seller did not Know Buyer 71% 12 6 12 * * * * All FSBO 47% 24 15 8 4 1 1 1 Seller Knew Buyer 33% 45 15 2 3 1 1 1 Seller did not Know Buyer 61% 3 15 15 6 * * * * Less than 1 percent U.S. Did not want to pay a commission or fee Sold it to a relative, friend or neighbor Buyers contacted seller directly Did not want to deal with an agent Agent was unable to sell home Seller has real estate license Could not find an agent to handle transaction Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-12 SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE (Percentage Distribution) Florida FSBO Yes, and lived in home Yes, but rented home to others and lived elsewhere No, sold home when I wanted to sell All Sellers 14% All FSBO 14% 1 85 Seller Knew Buyer 14% 6% 14% 15% * 1 * * 1 1 * 85 86 94 85 84 100 FSBO Yes, and lived in home Yes, but rented home to others and lived elsewhere No, sold home when I wanted to sell AGENT-ASSISTED Seller did not AgentFirst FSBO, Know All Agent- assisted then AgentBuyer assisted only assisted All Sellers 16% All FSBO 13% 1 83 Seller Knew Buyer AGENT-ASSISTED Seller did not AgentFirst FSBO, Know All Agent- assisted then AgentBuyer assisted only assisted 16% 12% 16% 15% 36% 3 4 1 1 1 * 84 80 88 83 83 64 The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-13 METHOD USED BY FSBO SELLERS TO MARKET HOME (Percent of Respondents) Florida Yard sign For-sale-by-owner Web site Social networking Web sites Multiple Listing Service (MLS) website Open house Online classified ads Third party aggregator Friends, relatives, or neighbors Newspaper website Other Web sites with real estate listings Print newspaper advertisement Realtor.com For-sale-by-owner magazine Direct mail (flyers, postcards, etc) Video Television Video hosting Web sites None - Did not actively market home Other All FSBO 21% 21 7 7 21 7 14 7 * * * 7 7 * * * * * * Seller Knew Buyer * * * * * * * * * * * * * * * * * 100 * Seller did not Know Buyer 30% 30 10 10 30 10 * 10 * * * 10 10 * * * * 50 * All FSBO 30% 25 22 19 18 18 15 15 9 7 6 5 5 2 1 * * 50 3 Seller Knew Buyer 15% 7 20 12 8 8 5 10 3 * 3 * * 2 * * * 72 5 Seller did not Know Buyer 45% 43 22 27 28 30 26 20 13 15 7 10 10 * 2 * * 30 * U.S. Yard sign For-sale-by-owner Web site Social networking Web sites Multiple Listing Service (MLS) website Open house Online classified ads Third party aggregator Friends, relatives, or neighbors Newspaper website Other Web sites with real estate listings Print newspaper advertisement Realtor.com For-sale-by-owner magazine Direct mail (flyers, postcards, etc) Video Television Video hosting Web sites None - Did not actively market home Other The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS Exhibit 8-14 MOST DIFFICULT TASK FOR FSBO SELLERS (Percentage of Distribution) Florida Understanding and performing paperwork Preparing or fixing up the home for sale Getting the price right Selling within the length of time planned Attracting potential buyers Having enough time to devote to all aspects of the sale Helping buyer obtain financing None/Nothing All FSBO 8% 4 29 8 4 8 * 38 Seller Knew Buyer 14% * 57 * * * * 29 Seller did not Know Buyer 6% 6 18 12 6 12 * 41 All FSBO 15% 12 11 9 4 4 3 3 39 Seller Knew Buyer 18% 10 9 11 2 4 2 1 44 Seller did not Know Buyer 13% 13 14 6 6 5 4 5 36 * Less than 1 percent U.S. Getting the price right Selling within the length of time planned Preparing or fixing up the home for sale Understanding and performing paperwork Having enough time to devote to all aspects of the sale Helping buyer obtain financing Attracting potential buyers Other None/Nothing * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Sellers FOR SALE BY OWNERS SELLERS FOR SALE BY OWNERS SELLERS Exhibit 8-15 HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME (Percentage of Distribution) HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME (Percentage of Distribution) Florida U.S. HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Knew Buyer HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Knew Buyer (Percentage Distribution) (Percentage Distribution) Florida FSBO- Seller Knew Buyer Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure 25% 63% 13% FSBO- Seller Knew Buyer Sell Themselves, 25% Don't Know/ Not Sure, 13% Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure U.S. 28% 27% 45% Sell Themselves, 28% F Don't Know/ Not Sure, 45% Use a Real Estate Agent, 27% Use a Real Estate Agent, 63% HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Did Not Know Buyer HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Did Not Know Buyer (Percentage Distribution) FSBO- Seller Did Not Know Buyer Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure FSBO- Seller Did Not Know Buyer Florida 45% 25% Sell Themselves, 45% 30% Don't Know/ Not Sure, 30% Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure Don't Know/ Not Sure, 22% The 2014 National Association of Realtors® Profile of Home Buyers and Sellers U.S. 56% 21% Sell Themselves, 56% 22% Use a Real Estate Agent, 21% Use a Real Estate Agent, 25% (Percentage Distribution) FOR SALE BY OWNERS SELLERS Exhibit 8-16 FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME (Percentage of Distribution) Florida U.S. FSBO- Seller Knew Buyer FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Knew Buyer 63% 25% Very satisfied Somewhat satisfied Somewhat dissatisfied Somewhat dissatisfied, 13% Very dissatisfied, 0% 13% * Very dissatisfied Very satisfied, 63% Somewhat satisfied, 25% FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Knew Buyer FSBO- Seller Knew Buyer Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied 70% 22% 4% 3% FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Did Not Know Buyer Somewhat dissatisfied, 0% Somewhat satisfied, 10% FSBO- Seller Did Not Know Buyer Very satisfied Somewhat satisfied Somewhat dissatisfied FSBO- Seller Did Not Know Buyer * 5% Very dissatisfied The 2014 National Association of Realtors® Profile of Home Buyers and Sellers Very satisfied, 85% Somewhat satisfied 22% Very dissatisfied 3% Very satisfied 71% FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Did Not Know Buyer Very dissatisfied, 5% 85% 10% Somewhat dissatisfied 4% Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied 69% 25% 3% 3% Somewhat dissatisfied 3% Somewhat satisfied 25% Very dissatisfied 3% Very satisfied 69% HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-1 Exhibit 7-2 Exhibit 7-3 Exhibit 7-4 Exhibit 7-5 Exhibit 7-6 Exhibit 7-7 Exhibit 7-8 Exhibit 7-9 Exhibit 7-10 Exhibit 7-11 Exhibit 7-12 Exhibit 7-13 METHOD USED TO FIND REAL ESTATE AGENT, BY FIRST TIME OR REPEAT SELLER METHOD USED TO FIND REAL ESTATE AGENT, BY MILES MOVED NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME SELLER USED THE SAME REAL ESTATE AGENT FOR THEIR HOME PURCHASE, BY MILES MOVED HOME LISTED ON MULTIPLE LISTING SERVICE LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT WHAT SELLERS MOST WANT FROM REAL ESTATE AGENTS, BY LEVEL OF SERVICE PROVIDED BY THE AGENT MOST IMPORTANT FACTOR IN CHOOSING A REAL ESTATE AGENT TO SELL HOME, BY LEVEL OF SERVICE PROVIDED BY THE AGENT METHODS REAL ESTATE AGENT USED TO MARKET HOME HOW REAL ESTATE AGENT WAS COMPENSATED NEGOTIATING THE COMMISSION RATE OR FEE WITH THE REAL ESTATE AGENT WOULD SELLER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS HOW MANY TIMES SELLER RECOMMENDED TYPICAL AGENT 2014 Profile of Home Buyers and Sellers HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-1 METHOD USED TO FIND REAL ESTATE AGENT, BY FIRST TIME OR REPEAT SELLER (Percentage Distribution) Florida First-time Seller Referred by (or is) a friend, neighbor or relative 35% 41% Used agent previously to buy or sell a home 21 6 Visited an open house and met agent 3 * Internet website (without a specific reference) 2 * Personal contact by agent (telephone, email, etc.) 5 3 Referred by another real estate or broker 4 3 Saw contact information on For Sale/Open House sign 5 6 Referred through employer or relocation company 1 3 Direct mail (newsletter, flyer, postcard, etc.) 2 3 Walked into or called office and agent was on duty 4 9 Newspaper, Yellow pages or home book ad 2 3 Advertising specialty (calendar, magnet, etc.) 1 * Crowdsourcing through social media/knew the person through social1media 3 Saw the person's social media page without a connection 2 * Other 13 19 Repeat Seller 34% 25 4 3 5 4 5 * 2 2 2 1 1 2 12 U.S. Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Visited an open house and met agent Internet website (without a specific reference) Personal contact by agent (telephone, email, etc.) Referred by another real estate or broker Saw contact information on For Sale/Open House sign Referred through employer or relocation company Direct mail (newsletter, flyer, postcard, etc.) Walked into or called office and agent was on duty Newspaper, Yellow pages or home book ad Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the person's social media page without a connection Other * Less than 1 percent 2014 Profile of Home Buyers and Sellers All sellers 38% 22 5 4 4 4 First-time Seller 44% 17 4 6 2 4 Repeat Seller 35% 24 4 3 5 4 3 3 2 2 1 1 2 4 1 2 1 * 4 3 2 2 1 1 * 1 * * 14 * 13 * 14 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-2 METHOD USED TO FIND REAL ESTATE AGENT, BY MILES MOVED (Percentage Distribution) Florida 10 miles or less 29% 39 6 2 2 2 6 2 2 * 2 * 2 * 6 11 to 20 miles 33% 17 * 8 8 8 25 * * * * * * * * 21 to 50 51 to 100 101 to miles miles 500 miles 40% 33% 39% 10 33 23 10 * * * * 8 10 33 8 * * * * * * * * * 10 * * * * 15 * * * * * * * * * 10 * * 10 * 8 501or more 39% 11 1 1 4 6 4 * 3 4 1 1 * 3 20 All sellers 38% 22 5 4 4 4 3 3 2 2 1 10 miles or less 39% 27 6 4 3 3 3 * 1 1 1 11 to 20 miles 38% 22 5 7 2 4 6 1 * 1 * 21 to 50 51 to 100 101 to miles miles 500 miles 38% 40% 32% 22 16 21 5 7 3 1 5 6 6 9 4 2 4 6 2 4 3 * * 9 3 5 2 3 * 4 2 1 1 501or more 42% 17 2 3 3 4 2 6 2 1 1 1 1 * * 1 1 1 * * 14 1 * 11 * * 13 * 1 15 * * 9 * * 10 1 1 14 All sellers Referred by (or is) a friend, neighbor or relative 35% Used agent previously to buy or sell a home 21 Visited an open house and met agent 3 Internet website (without a specific reference) 2 Personal contact by agent (telephone, email, etc.) 5 Referred by another real estate or broker 4 Saw contact information on For Sale/Open House sign 5 Referred through employer or relocation company 1 Direct mail (newsletter, flyer, postcard, etc.) 2 Walked into or called office and agent was on duty 4 Newspaper, Yellow pages or home book ad 2 Advertising specialty (calendar, magnet, etc.) 1 Crowdsourcing through social media/knew the person through social media 1 Saw the person's social media page without a connection 2 Other 13 U.S. Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Visited an open house and met agent Internet website (without a specific reference Personal contact by agent (telephone, email, etc.) Referred by another real estate or broker Saw contact information on For Sale/Open House sign Referred through employer or relocation company Direct mail (newsletter, flyer, postcard, etc.) Walked into or called office and agent was on duty Newspaper, Yellow pages or home book ad Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the person's social media page without a connection Other 2014 Profile of Home Buyers and Sellers HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-3 NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME (Percentage Distribution) Florida One Two Three Four Five or more 65% 20% 10% 2% 3% * Less than 1 percent NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME (Percentage Distribution) 90% Florida 80% 70% 65% 60% 50% 40% 30% 20% 20% 10% 10% 2% 3% Four Five or more 0% One U.S. One Two Three Four Five or more Two Three NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME 70% 17 8 3 2 (Percentage Distribution) 80% U.S 70% 70% 60% 50% 40% 30% 17% 20% 8% 10% 3% 2% Four Five or more 0% One 2014 Profile of Home Buyers and Sellers Two Three HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-4 SELLER USED THE SAME REAL ESTATE AGENT FOR THEIR HOME PURCHASE, BY MILES MOVED (Percentage Distribution Among Sellers Who Used an Agent to Purchase a Home) Florida Yes No 34% 66% 10 miles or less 64% 36% 11 to 20 miles 67% 33% 21 to 50 51 to 100 101 to miles miles 500 miles 89% 0% 18% 11% 100% 82% 501or more 2% 98% All sellers 51% 49% 10 miles or less 80% 20 11 to 20 miles 82% 18 21 to 50 51 to 100 101 to miles miles 500 miles 65% 24% 6% 35 76 94 501or more 4% 96 U.S. Yes No 2014 Profile of Home Buyers and Sellers HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-5 HOME LISTED ON MULTIPLE LISTING SERVICE (Percentage Distribution) Florida HOME LISTED ON MULTIPLE LISTING SERVICE Yes No Don't know 92% 7% 2% (Percentage Distribution) Florida Don't know, 2% No, 7% Yes, 92% U.S. Yes No Don't know HOME LISTED ON MULTIPLE LISTING SERVICE (Percentage Distribution) 91% 5% 4% Don't know, 4% U.S. No, 5% Yes, 91% 2014 Profile of Home Buyers and Sellers HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-6 LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT (Percentage Distribution) Florida A broad range of services and management of most aspects of the home sale 79% A limited set of services as requested by the seller 11% The agent listed the home on the MLS and performed few if any additional services 11% LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT (Percentage Distribution) The agent listed the home on the MLS and performed few if any additional Florida services, 11% Florida A limited set of services as requested by the seller, 11% A broad range of services and management of most aspects of the home sale, 79% LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT U.S. (Percentage Distribution) A broad range of services and management of most aspects of the home sale A limited set of services as requested by the seller The agent listed the home on the MLS and performed few if any additional services The agent listed the home on the MLS and performed few if any additional services, 12% 79% 9% A limited set of services as requested by the seller, 9% 12% 2014 Profile of Home Buyers and Sellers U.S. A broad range of services and management of most aspects of the home sale, 79% HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-7 WHAT SELLERS MOST WANT FROM REAL ESTATE AGENTS, BY LEVEL OF SERVICE PROVIDED BY THE AGENT (Percentage Distribution) All sellers 18% 21 18 22 10 6 2 3 * LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER A broad range of The agent listed the services and A limited set of home on the MLS management of services as and performed few if most aspects of the requested by the any additional home sale seller services 19% 18% 12% 19 29 29 16 18 24 26 12 6 12 6 6 6 6 12 1 6 6 2 6 * * * * All sellers 23% 20 19 14 13 5 3 2 * * A broad range of The agent listed the services and A limited set of home on the MLS management of services as and performed few if most aspects of the requested by the any additional home sale seller services 24% 21% 18% 20 24 19 19 19 17 12 18 25 14 5 10 5 5 5 3 6 2 3 2 2 * 1 * * * 1 Florida Help price home competitively Help sell the home within specific timeframe Help find a buyer for home Help seller market home to potential buyers Help seller find ways to fix up home to sell it for more Help with negotiation and dealing with buyers Help with paperwork/inspections/preparing for settlement Help seller see homes available to purchase Other * Less than 1 percent LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER U.S. Help seller market home to potential buyers Help sell the home within specific timeframe Help price home competitively Help find a buyer for home Help seller find ways to fix up home to sell it for more Help with negotiation and dealing with buyers Help with paperwork/inspections/preparing for settlement Help seller see homes available to purchase Help create and post videos to provide tour of my home Other * Less than 1 percent 2014 Profile of Home Buyers and Sellers HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-8 MOST IMPORTANT FACTOR IN CHOOSING A REAL ESTATE AGENT TO SELL HOME, BY LEVEL OF SERVICE PROVIDED BY THE AGENT (Percentage Distribution) LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER Florida A broad range of services and A limited set of The agent listed the management of services as home on the MLS and most aspects of the requested by the performed few if any All sellers home sale seller additional services Reputation of agent 33% 34% 31% 31% Agent is honest and trustworthy 11 13 6 6 Agent is friend or family member 14 14 19 13 Agent’s knowledge of the neighborhood 23 20 19 38 Agent’s association with a particular firm 5 5 13 * Agent has caring personality/good listener 4 4 6 6 Agent's commission 5 6 * * Agent seems 100% accessible because of use of technology like tablet3 or smartphone 2 6 * Professional designations held by agent 1 1 * * Other 1 1 * 6 LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER U.S. Reputation of agent Agent is honest and trustworthy Agent’s knowledge of the neighborhood Agent is friend or family member Agent has caring personality/good listener Agent’s association with a particular firm Agent's commission Agent seems 100% accessible because of use of technology like tablet or smartphone Professional designations held by agent Other 2014 Profile of Home Buyers and Sellers All sellers 36% 19 15 13 4 4 4 3 2 2 A broad range of services and A limited set of The agent listed the management of services as home on the MLS and most aspects of the requested by the performed few if any home sale seller additional services 38% 25% 36% 19 20 15 14 17 17 13 17 9 4 6 5 3 5 6 4 3 3 2 1 1 4 4 1 5 2 3 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-9 METHODS REAL ESTATE AGENT USED TO MARKET HOME (Percent of Respondents Among Sellers Who Used an Agent) Florida Multiple Listing (MLS) website Yard sign Open house Real estate agent website Real estate company website Realtor.com Third party aggregators Print newspaper advertisement Direct mail (flyers, postcards, etc.) Real estate magazine Newspaper website Video Other Web sites with real estate listings (e.g. Google, Yahoo) Real estate magazine website Social networking websites (e.g. Facebook,Twitter, etc.) Online Classified Ads Video hosting Web sites (e.g. Youtube, etc.) Television Other All Homes 90% 61 40 54 38 41 11 14 11 9 11 11 4 6 9 7 2 1 3 * Less than 1 percent U.S. Multiple Listing (MLS) website Yard sign Real estate agent website Open house Real estate company website Realtor.com Third party aggregators Print newspaper advertisement Direct mail (flyers, postcards, etc.) Video Newspaper website Social networking websites (e.g. Facebook,Twitter, etc.) Other Web sites with real estate listings (e.g. Google, Yahoo) Real estate magazine Online Classified Ads 2014 Profile of Home Buyers and Sellers All Homes 89% 71 51 47 44 43 33 13 12 11 9 9 8 7 7 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-10 HOW REAL ESTATE AGENT WAS COMPENSATED (Percentage Distribution) Florida Paid by seller Percent of sales price Flat fee Per task fee Other Don't Know Paid by buyer and seller Paid by buyer only Other Don't Know 81% 8 1 * * 0 8 6 3 3 U.S. Paid by seller Percent of sales price Flat fee Per task fee Other Don't Know Paid by buyer and seller Paid by buyer only Other Don't Know 78% 72 4 * * 2 10 5 4 4 * Less than 1 percent 2014 Profile of Home Buyers and Sellers HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-11 NEGOTIATING THE COMMISSION RATE OR FEE WITH THE REAL ESTATE AGENT (Percentage Distribution) Florida Real estate agent initiated discussion of compensation Client brought up the topic and the real estate agent was able and willing to negotiate their commission or fee Client brought up the topic and the real estate agent was unwilling or unable to negotiate their commission or fee Client did know commissions and fees could be negotiated but did not bring up the topic Client did not know commissions and fees could be negotiated 47% 26 8 9 11 U.S. Real estate agent initiated discussion of compensation Client brought up the topic and the real estate agent was able and willing to negotiate their commission or fee Client brought up the topic and the real estate agent was unwilling or unable to negotiate their commission or fee Client did know commissions and fees could be negotiated but did not bring up the topic Client did not know commissions and fees could be negotiated 2014 Profile of Home Buyers and Sellers 46% 21 7 11 15 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-12 WOULD SELLER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage Distribution) Florida Definitely Probably Probably Not Definitely Not Don't Know/ Not Sure 10 miles or less 74% 16% 4% 4% 2% 11 to 20 miles 83% 0% 0% 17% 0% 21 to 50 51 to 100 101 to miles miles 500 miles 40% 67% 46% 20% 33% 23% 20% 0% 8% 10% 0% 15% 10% 0% 8% 501or more 68% 10% 11% 11% 0% All 10 miles or sellers less 68% 70% 15 15 8 7 7 6 11 to 20 miles 72% 13 6 7 21 to 50 51 to 100 101 to miles miles 500 miles 61% 68% 66% 17 8 19 12 9 5 6 12 8 501or more 66% 16 10 8 68% 13% 8% 10% 2% U.S. Definitely Probably Probably Not Definitely Not Don't Know/ Not Sure 2 2 2014 Profile of Home Buyers and Sellers 3 3 2 2 1 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-13 HOW MANY TIMES SELLER RECOMMENDED TYPICAL AGENT (Percentage distribution) Florida All Sellers None One time Two times Three times Four or more times 43% 12 18 13 15 Times recommended since buying (median) 1 U.S. All Sellers None One time Two times Three times Four or more times Times recommended since buying (median) 2014 Profile of Home Buyers and Sellers 39% 15 18 10 18 1