2016 Accommodation Handbook Department of Rural Health

Transcription

2016
Accommodation Handbook
Department of Rural Health
Ballarat • Benalla • Echuca • Shepparton • Yarrawonga • Wangaratta
TABLE OF CONTENTS
Contact Us 4
Student Accommodation 6
Emergency Contact Information 9
- Emergency Services 9
- Police Stations (non-emergency) 9
- Hospitals 9
- Poisons Information Centre 9
- Service and University Contacts10
Emergency Procedures10
- Residential Emergency Evacuation Points11
- Building Evacuation Controllers (BEC) & Evacuation Points
11
- Residential Emergency Exits11
First Aid12
Residential Student Advisors14
About the Department of Rural Health15
- Rural Clinical School15
- University Department of Rural Health
15
DRH Staff16
Student Charter17
- Student Rights17
- Student Responsibilities17
Guidelines for Students18
- Living Together18
- Residential Code of Conduct: Commitment to Community
Living18
- The Rural Environment and You19
OHSE19
- Fire Safety19
- Incident Reporting19
- Infection Control19
- Student Hygiene/Health19
Student Welfare20
- Ambulance Membership20
- Counselling Services20
- External Counselling Services21
- Victorian Doctors Health Program21
2
An A to Z Guide to Student Accommodation
Accommodation 22
Bathrooms
22
Bedrooms
22
Bicycles
22
Bond
22
Check In
22
Check Out
22
Cleaning
23
Computer Facilities
24
Computer Assistance24
Computer Viruses
24
Contractors
24
Cultural Activities
25
Disabled Access
26
Discipline
26
Electrical Testing and Tagging
26
Equipment and Other Facilities
27
Fees and Charges
27
Firearms and Weaponry 28
Fire Equipment 28
Fire Safety
28
Fire Wardens
28
First Aid
28
Flash Drives/CDs/Zip Disks
28
Furniture and Fittings 28
Heating and Air-Conditioning
29
Identification Cards
30
Internet Usage30
Insurance30
Keys/Swipe Cards30
22
Kitchens 30
Laundry31
Library31
Linen32
Mail and Parcel Distribution
32
Maintenance Problems32
Meals32
Motor Vehicles/Parking
32
Ombudsman
32
Outdoor Areas
32
Parties and Functions
33
Pets
33
Printing and Photocopying
33
Rent
33
Residential Agreement
33
Residential Student Advisors
33
Room Allocation
33
Room Inspection
33
Rotations
33
Rubbish Bins
33
Security
34
Semester Breaks
34
Selection of Residents
34
Sports Facilities and Student Activities 34
Storage – Semester Break
and Summer Holidays
34
Student Support Officer
35
Telephone35
Unlawful Substances/Articles
36
Visitors and
Overnight Guests
36
DRH Policies And Guidelines36
- University Statutes and Regulations36
- Discrimination, Sexual Harassment & Bullying Procedure
36
Disciplinary Policy37
- Terms & Conditions37
- Internet Usage37
OHSE Incident Reporting & Investigation39
3
OFFICE ADDRESS
Ballarat Campus
The University of Melbourne ”Dunvegan”
806 Mair Street
BALLARAT VIC 3350
Phone: 03 4301 6800
Fax: 03 5332 4519
Email:[email protected]
Shepparton Campus
The University of Melbourne
49 Graham Street
PO Box 6500
SHEPPARTON VIC 3632
Phone: 03 5823 4500
Fax: 03 5823 4555
Wangaratta Campus
The University of Melbourne
C/- Northeast Health Wangaratta
Docker Street 18/02/2016
PO Box 386
WANGARATTA VIC 3676
26 Mercy St Google Maps
26 Mercy St
Phone: 03 5720 1700
Fax: 03 5721 9184
Bendigo Campus
(Coordinated by Monash University)
Bendigo Regional Clinical School
26 Mercy Street
BENDIGO VIC 3550
Phone: 03 5440 9000
Fax: 03 5440 9001
Ima
4
Bendigo, Victoria
Street View - May 2015
ACCOMMODATION
1-8 Balanada Close, Alfredton
(entry via 46 Elaine Ave)
Drummond Street House
12 Drummond Street South, Ballarat
49 Graham Street, Shepparton
42 Kilpatrick Avenue, Shepparton
39-41 Worland Road, Wangaratta
106 Wattle Street, Bendigo
age capture: May 2015
© 2016 Google
5
STUDENT ACCOMMODATION
BALLARAT: The Department of Rural Health
currently manages two accommodation facilities for
students in Ballarat.
Balanada Close – consists of eight double storey
units located approximately 6 kilometres from the
Centre’s office.
Facilities include:
• 32 furnished individual double bedrooms
• Four bedrooms per unit
• Upstairs and downstairs shared bathroom
facilities
• Lounge and dining areas
• Laundry facilities including washing
machines, dryers, irons and ironing boards
• Kitchen facilities including dishwasher, cooking
equipment and utensils
• Courtyard areas including an Outdoor
Dining Setting and BBQ
• Disability/wheelchair access
• Security swipe card access to external doors
and bedrooms.
• Wireless Internet Access
• Two Car Garage for each unit and Off street
parking
Drummond Street - is a Victorian weatherboard
house which can accommodate up to five people. It is
approximately two blocks from the Centre’s office
and one block from Ballarat Health Services.
Facilities include:
• Four bedrooms (3 individual and 1 shared
bedroom)
• One bathroom
• One kitchen which includes a dish washer,
cooking equipment and utensils
• Laundry facilities including washing machine,
dryer, iron and ironing board
• Off-street parking
• Wireless Internet Access
• Large back yard
• Six houses from Ballarat’s main street (Sturt
Street)
BENDIGO: The Bendigo Regional Clinical School
currently manages accommodation facilities for
students in Bendigo.
6
Lister House - is a double storey facility situated in
Wattle Street. Wheelchair access in all areas.
Facilities include:
• Fully equipped shared kitchens with a food
locker allocated
• Crockery and cutlery are required as there are
no provisions supplied
• Wireless internet is available to all student
rooms
• TV / Video / DVD is located in the Commom
Room
• Washing machines,dryers,iron & ironing board
are located in the laundry on each floor
• Parking is available in Wattle and Short Streets
SHEPPARTON: The Department of Rural Health
currently manages two accommodation facilities for
students in Shepparton.
Graham Street - Six two-storey units each with
eleven bedrooms. The fully self-contained units have
five bathrooms and a communal cooking and living
area.
The kitchen dining and living areas are located on the
ground floor along with four bedrooms, two bathrooms,
the laundry and a separate toilet. Upstairs there are
seven bedrooms, three bathrooms.
Facilities include:
• Fully equipped kitchens including dishwashers
• Wireless internet connection is available
• Washing machines and dryers are located in the
laundry
• Off-street parking
• Wheelchair access available
42 Kilpatrick Avenue - (two units)
Unit 1: has six double rooms and one room with a
bunk and a double bed.
•
•
•
•
A large well appointed kitchen with two
stoves, two microwaves, fridges and a roomy
walk-in pantry
One shower room, one full bathroom and two
separate toilets
A good sized laundry with two washing
machines and two dryers
Wireless internet connection, three computers
and a pay phone
Unit 2: has five individual double bedrooms, and one
bedroom configured into two singles. One bathroom/
toilet suitable for a disabled student and includes a
toilet, one shower and basin room and a separate toilet.
• One bathroom is accessed from a bedroom
The facility offers 14 double bedrooms with four
individual shower rooms, two shared basins and three
separate toilets and 16 single bedrooms with four
individual bathrooms including basins and
toilets.
•
Facilities include:
• Fully equipped shared kitchen including dishwashers
• Internet connection in each bedroom
• Wireless Internet connection is available
• Two networked computers and a printer are
located in the smaller lounge area
• A wall lamp above the desk
• Washing machines and dryers are located in the
laundry
• Off-street parking at front and back of units
• Wheelchair access available.
Wireless Internet connection
WANGARATTA:
Worland Road - has 32 bedrooms. The fully self
contained facility has eight batrooms and a communal
cooking and living area.
The kitchen/dining/small lounge area is an open plan
design with a separate large lounge and a TV located
off the hallway. A flat located at the front of the building
has a separate kitchenette, lounge, bathroom, double
room and single room.
7
STUDENT ACCOMMODATION - OTHER SITES
All standard policies and procedures (as detailed in this handbook) apply to accommodation coordinated by The
University of Melbourne for ERC, Medical and Allied health students.
•
Benalla
•
Mansfield
•
Mt Beauty
•
Numurkah
Accommodation:
Accommodation:
Accommodation:
Accommodation:
50 Samaria Road and 10 Wattletree Grove, Benalla, VIC 3672
13 New Street, Mansfield, VIC 3722
1A Tawonga Crescent, Mt Beauty
29 Madeline St, Numurkah
31 Madeline St, Numurkah
Phone (03) 5754 1603
Phone: (03) 5862 1075
Phone: (03) 5862 1093
For all of the above accommodation addresses please forward your enquiries to:
Amanda Di Bella,
Department of Rural Health, The University of Melbourne
Ph: (03) 5823 4504, email: [email protected]
•
Echuca
Accommodation:
Echuca Regional Health Education Centre, 70 Haverfield Street, Echuca VIC 3564
Enquiries: Kate Carlile,
Echuca Regional Health, 17 Francis St, Echuca 3564
Ph: (03) 5485 5282 Fax: 5482 5478 Pager: 282 Email: [email protected]
•
Yarrawonga
Accommodation:
38 Lynch Street, Yarrawonga
Enquiries: Wendy Ralph,
ERC Program, Yarrawonga District Health Service
Ph: (03) 5743 8139 Email: [email protected]
In case of emergency please refer to the Emergency contacts on page 9-10
8
EMERGENCY CONTACT INFORMATION
EMERGENCY SERVICESTELEPHONE NUMBER/S
Ambulance000
Fire Bridgade000
Police000
POLICE STATIONS (NON EMERGENCY)
Benalla(03) 5762 1811
Bendigo(03) 5448 1300
Corowa(02) 6033 1144
Echuca(03) 5482 2255
Mansfield
(not 24hrs)
(03) 5775 2555
Mt Beauty(03) 5754 4244
Numurkah(03) 5862 3311
Shepparton(03) 5820 5777
Wangaratta(03) 5723 0888
Yarrawonga(03) 5744 3641
HOSPITALS
Alpine Health Mt Beauty Hospital
Ballarat Health Services
Benalla District & Memorial Hospital
Bendigo Health Hospital Campus
Corowa Health Service
Echuca Regional Health
Goulburn Valley Health
Northeast Health Wangaratta
Numurkah District Health Service
Mansfield District Hospital
Hollonds Street, Mt Beauty
Drummond Street, Ballarat
Coster Street, Benalla
Lucan Street, Bendigo
Guy Street, Corowa
Francis Street, Echuca
Graham Street, Shepparton
Green Street, Wangaratta
2 Katamatite Road, Numurkah
53 Highett Street, Mansfield
(03) 5754 3500
(03) 5320 4000
(03) 5760 2222
(03) 5454 6000
(03) 6033 7555
(03) 5485 5000
(03) 5832 2322
(03) 5722 5111
(03) 5862 0555
(03) 5775 8800
Yarrawonga District Health Service
33 Piper Street, Yarrawonga
(03) 5743 8111
Poisons Information Centre13 11 26
9
EMERGENCY CONTACT INFORMATION
SERVICE AND UNIVERSITY CONTACTS
Facility Contractor
Security Contractor
Security Contractor
Security Contractor
University Security
-
All Sites (After Hours) Ballarat
Shepparton
Wangaratta
Parkville
0437 959 699
(03) 5329 0810
(03) 5831 2158
(03) 5722 4244
(03) 8344 6666
0448 221 961
Campus Relationship Manger, DRH
- Campus Emergency
Controller
(03) 5823 4508
0418 932 778
0418 577 383
0418 573 051
Campus Administrator*
- Ballarat
(03) 4301 6800
- Shepparton
(03) 5823 4500
- Wangaratta
(03) 5720 1700
* Campus Administrators are only contactable during office hours.
Resident Student Advisor
- Ballarat
- Shepparton
0400 564 934
0438 505 680
- Wangaratta
0438 312 530
Note: Dial “0” to obtain an outside line on University handsets
EMERGENCY PROCEDURES
•
•
•
•
Call in the appropriate Emergency Services - Dial 000.
Evacuate building as instructed or if after hours notify other occupants of the building to evacuate by the
nearest safest exit if safe to do so.
Move quietly and calmly to nominated assembly area.
Notify Campus Emergency Controller of situation.
On being advised of a building evacuation:
1. “EVACUATE”
2. Comply with Building Emergency Controller/Warden’s directions.
3. Exit building via nearest, safe Emergency Exit.
NOTE: You may need to break the ‘Break Glass Alarm’ to open the door.
4. Assist persons with disabilities.
5. Proceed to Emergency Assembly Area and remain there until advised by Warden or Emergency Services.
When requesting assistance you should provide the following information:
1. The nature of the problem.
2. The type of assistance you think is required.
3. The precise location of the problem (eg; building, car park).
4. Your name and the names of other people involved.
5. Finally; Complete neccessary evacuation and incident report forms and hand back to UoM
administration contact at your earliest convenience within 24 hours.
10
RESIDENTIAL EMERGENCY EVACUATION POINTS
If you are alerted to an emergency or the fire alarm sounds please evacuate the building immediately and obey the
directions given to you by the Fire Warden (wearing the Yellow hat). All Department of Rural Health buildings have
smoke alarms. In the larger complexes and as the regulations require, alarms are connected to the Country Fire
Authority and some have sprinklers attached.
SITE
RESIDENCE
EVACUATION POINT
Ballarat
Drummond Street
The assembly point is the front nature strip.
Balanada Close
Front of unit
Samaria Road
Front nature strip
Wattletree Grove
Front nature strip
Echuca
ERH Education Centre
Haverfield Street nature strip
Mansfield
New Street
Front nature strip
Mt Beauty
Tawonga Crescent
Front nature strip
Numurkah
29 & 31 Madeline Street
Front nature strip
Shepparton
Graham Street
(Main Building)
The assembly point is the lawn area in front of the administration building in Graham Street.
Graham Street
(Accommodation)
The assembly points are the footpath areas adjacent to each
unit.
Kilpatrick Avenue
The assembly point is the rear carpark and side lawn area.
Wangaratta
Worland Road
The assembly point is the front lawn area and the back area
adjacent to the shade sail.
Yarrawonga
Lynch Street
Front nature strip
Benalla
The Building Evacuation Controller for each residence is: the trained Residential Student Advisor (RSA) Warden
or, if not immediately available, the first person at the control point to assume the role as is safe to do so. In
residences where there is no RSA, the first point of call after 000 in emergency situations is the facility contractor
(0437 959 699).
The Floor Wardens for each residence are:
training.
Residential Student Advisor (RSA). All RSAs receive fire warden
RESIDENTIAL EMERGENCY EXITS
SITE
RESIDENCE
EMERGENCY EXIT
Ballarat
Balanada Close
Front door, Kitchen and garage doors.
Drummond Street
Front and back doors. Signage: Hallway.
Samaria Road
Wattletree Grove
Echuca
Haverfield Street
Front door. Signage: Hallway.
Mansfield
New Street
Dining, passage and laundry doors
Mt Beauty
Tawonga Crescent
Front and laundry doors
Numurkah
29 & 31 Madeline Street
External exit points
Shepparton
Graham Street
The front door of each unit or back laundry door. Signage: Bedrooms and hallway at the top of stairs and at the front door.
Kilpatrick Avenue
The front and back door of each building. Signage:
Bedrooms, Hallways, Dining Room.
Wangaratta
Worland Road
The main front door and other external exit
Signage: Bedrooms, Hallways and Lounge of Flat.
Yarrawonga
Lynch Street
Front door and back sliding door
Benalla
doors.
11
FIRST AID AND NEAREST MEDICAL CLINIC
WHAT TO DO IF SOMEONE IS SICK OR HURT
Assess the seriousness of the situation. If the injury is minor, then contact Reception for a staff member
trained in first aid or locate a first aid kit. If the situation is more serious, dial “000” and request an
ambulance in the local area.
•
Ballarat
First aid kits can be found in the staff room and student retreat of the Department of Rural Health building –
Dunvegan. First aid kits can be found in the kitchenette on the ground floor, kitchenette on the 1st floor and the main
kitchen at Midlands accommodation. A first aid kit can also be found on the laundry bench just off the kitchen/dining
area of the Drummond Street house.
The Academic Centre address is:
The Accommodation addresses are:
806 Mair Street, Ballarat, 3350
Balanada Close, Lots 1-8 Balanada Close, Alfredton (off Elaine Ave)
Drummond Street House, 12 Drummond Street South, Ballarat
Ballarat Health Services (03 5320 4000) in Drummond Street, has a 24 hours Accident and Emergeny Centre. There is a fee paying Accident and Emergency Centre, at St. John of God, Private Hospital,
Drummond Street, Ballarat. Ballarat also has bulk billing medical services for health science students, please contact
your local student administration or the Student Support Officer.
•
Benalla
A first aid kit can be found on the shelf in the hallway of the Samaria Road residence, and in the kitchen of the Wattletree Grove residence.
50 Samaria Road, Benalla 3672
10 Wattletree Grove, Benalla 3672
Benalla District and Memorial Hospital is located at 45-53 Coster Street (around the corner to the Samaria Road
residence. (03) 5761 4222
•
Echuca
A first aid kit can be found in the kitchen.
Echuca Regional Health Education DRH,
70 Haverfield Street, Echuca 3564
Echuca Regional Health is located at 17 Francis Street, Echuca. (03) 5485 5000
•
Mansfield
A first aid kit can be found in the kitchen area.
The Accommodation address is:
13 New Street, Mansfield 3722
Mansfield District Hospital is located at 53 Highett Street, Mansfield. (03) 5775 8800
•
Mt Beauty
Alpine Health Mount Beauty Hospital is located at Hollands St, Mt Beauty.
12
1A Tawonga Crescent, Mt Beauty 3699
(03) 5754 3500
1
4
•
Numurkah
29 & 31 Madeline Street, Numurkah, 3636
Numurkah District Health Service is located at 2 Katamatite Road, Numurkah.
•
(03) 5862 0555
Shepparton
First aid kits can be found in the kitchen of each residential unit and at Reception and Common Room
locations around the Department of Rural Health building.
49 Graham Street, PO Box 6500, Shepparton, 3632
49 Graham Street, Shepparton
42 Kilpatrick Avenue, Shepparton
Goulburn Valley Health (03 5833 2332) in Graham Street has a 24 hour Accident and Emergency Centre. The University of Melbourne Shepparton Medical Centre is a bulk billing centre that is on the Shepparton Campus. There is a
fee paying after hours GP service offered at Primary Care Connect, 399 Wyndham Street, Shepparton. The number
for this service is (03) 5831 8022.
•
Wangaratta
First aid kits can be found in the kitchen/dining room at the Worland Road accommodation and in the kitchen
/common area of the Department of Rural Health building - the Chalet.
Docker Street, PO Box 386, Wangaratta, 3676
39-41 Worland Road, Wangaratta
Northeast Health Wangaratta is located in Green St, Wangaratta.(03) 5722 0111
• Yarrawonga
First aid kits can be found in the kitchen.
38 Lynch Street, Yarrawonga 3730
Yarrawonga District Health Service is located at 33 Piper St, Yarrawonga. (03) 5743 8111
13
RESIDENTIAL STUDENT ADVISORS
•
•
•
Lost your key?
Reporting an accommodation maintenance
issue?
Want to give feedback about accommodation?
Your first point of contact is your Residential Student
Advisor (RSA).
The RSAs are the first point of contact for student
residents outside normal Department of Rural Health Office Hours (9.00am to 5.00pm Monday – Friday).
RSAs are students appointed to assist with the dayto-day operation of residences. They provide out-ofhours assistance to residents (e.g. lost keys, broken
equipment) and are informal mentors who provide advice and assistance on living harmoniously in
residences, and how to locate information and
services.
RSAs may log matters arising out-of-hours for later
referral to the Student Administration Office, or
immediately to the appropriate service or facility
contractor, if an emergency or urgent issue arises.
RSAs may be contacted on Department of Rural
Health supplied mobile phones as follows:
•
•
•
Ballarat
Shepparton
Wangaratta
0400 564 934
0438 505 680
0438 312 530
Please also refer to the Noticeboard in your residence
for Resident Student Advisor names and contact
numbers.
Please note you should always refer to the
Department of Rural Health Emergency Contact
Card attached to your accommodation keys if in doubt
of who to contact.
Resident Student Advisors (RSAs)
are the first point of contact
for student residents
outside normal
Office Hours
14
ABOUT THE DEPARTMENT OF RURAL HEALTH
Welcome to the Department of Rural Health (DRH), The University of Melbourne’s centre of teaching,
research and community development in rural health.
The Department of Rural Health manages the University Department of Rural Health and the Rural
Clinical School which are two programs funded by the Commonwealth Department of Health and Ageing.
The DRH aims to increase the number of practitioners working in rural settings by providing education and training.
Through close relationships with local hospitals and other rural health services, the DRH shares resources and staff
to enable an integrated approach to rural health education and training in Victorian rural areas.
The DRH has four campuses – Ballarat, Bendigo, Shepparton and Wangaratta - with multi-purpose facilities
comprising student residential accommodation, office and administration areas as well as conference rooms,
tutorial rooms, library, computers, a clinical skills laboratory and state-of-the-art audiovisual technology.
Clinical training locations include Benalla, Echuca and Yarrawonga.
The Rural Clinical School (RCS) established under an
initiative of the Commonwealth Department of Health
and Ageing, admitted its first medical students in July
2002. Since July 2004, the RCS has trained 25% of
University of Melbourne Australian medical students
undertaking their clinical years. The RCS works closely with Ballarat Health, Bendigo Health, Benalla, Echuca Regional Health, Goulburn Valley Health, Northeast
Health Wangaratta, Numurkah District health Service,
Yarrawonga Health and general practices in the region.
The University Department of Rural Health (UDRH)
program is also funded by the Commonwealth
Department of Health and Ageing. Its mission is to
improve the health and well being of rural and
indigenous communities through quality, collaborative,
multi-disciplinary, culturally sensitive health education
and research. The program includes placements for
dental, physiotherapy, nursing and allied health
students. The DRH also offers postgraduate training
and conducts research.
15
DEPARTMENT OF RURAL HEALTH STAFF
DRH Administration as follows. Office hours are 9.00am to 5.00pm Monday to Friday.
ADMINISTRATION
16
HOW TO CONTACT
CONTACT FOR
BALLARAT
“DUNVEGAN”
806 MAIR STREET, BALLARAT VIC 3350
PH: (03) 4301 6800
FX: (03) 5332 4519
Genevieve Comiskey
Campus Administrator &
Education Officer
General administration for the Ballarat
Campus site
Ph: (03) 4301 6800
genevieve.comiskey@unimelb.
edu.au
BENDIGO (Coordinated by Monash University)
BENDIGO REGIONAL CLINICAL SCHOOL
26 MERCY STREET, BENDIGO VIC 3550
PH: (03) 5440 9000
FX: (03) 5440 9001
Ms Melanie Thoran
Accommodation Enquiries
Student accommodation enquiries
Ph: (03) 5440 9054
[email protected]
SHEPPARTON
39-45 GRAHAM STREET, SHEPPARTON VIC 3630
PO BOX 6500, SHEPPARTON VIC 3632
PH: (03) 5823 4500
FX: (03) 5823 4555
Ms Amanda Di Bella
Clinical School Officer
Ph: (03) 5823 4504
[email protected]
Accommodation Coordination, local student
accommodation, RSA Co-ordinator and
Student Support Officer.
Ms Donna Jackson
Facilities & Services Manager
Ph: (03) 5823 4501
[email protected]
Facilities & Services Manager for all
Department of Rural Health campuses
Ms Angela McLeod
Campus Relationship Manager
Ph: (03) 5823 4508
Day to day management and oversight of
[email protected] the professional staff teams that support the
activities of the DRH academic staff and
programs.
Mr Scott Middleton
LITE
Ph: (03) 5823 4548
Mobile: 0417 034 278
[email protected]
All IT and videoconferencing queries at all
locations
Ms Lucia Rossi
Campus Administrator
Ph: (03) 5823 4503
[email protected]
General Student administration for
Shepparton Campus
WANGARATTA
“THE CHALET”, DOCKER STREET, WANGARATTA VIC 3676
PO BOX 386, WANGARATTA VIC 3676
PH: (03) 5721 3566
FX: (03) 5721 9184
Ms Kay Williams
Campus Administrator
General Student administration for
Wangaratta Campus
Ph: (03) 5720 1700
[email protected]
STUDENT CHARTER
STUDENT RIGHTS
Every student has the right to:
• expect the best quality education the
Department of Rural Health (DRH) can
provide;
• be provided with an innovative, equitable
and supportive environment that challenges
students to achieve their full potential;
• be provided with current and clear guide-lines
regarding course content, time demands and
assessment details;
• expect impartial, constructive and prompt
assessment of work. Information of assessment criteria and expected standards must
be made available;
• have access to the required facilities and
resources necessary for the students’
academic goals to be achieved;
• be treated with respect by both staff and
fellow students; expect that scheduled
classes will take place, or to be informed of
alternative arrangements;
• have access to staff to whom questions and
difficulties can be referred.
STUDENT RESPONSIBLITIES
Every student has a responsibility to:
• take an active role in planning and pursuing
their studies;
• be well informed about the requirements of
the course that is being undertaken, to attend
all set classes;
• discuss with staff any problems that may be
encountered; make the best possible use of the
opportunities and facilities that the DRH
provides;
• submit work, which is wholly their own, on
time;
• respect the rights and welfare of DRH staff
and students;
• respect DRH property;
• comply with the DRH rules and regulations;
• dress in a professional manner and to
maintain excellent personal hygiene; and
• behave in a manner which reflects positively
on the DRH.
Every Student has the right
to expect the best quality education
the DRH can provide and
to learn in an innovative, equitable and
supportive environment.
17
LIVING TOGETHER
Coming to the Department of Rural Health may be
the first time some residents have lived away from
home in a group situation. Some pointers to making
this living arrangement work well for all include the
following:
• Respect your cohabitants by keeping common
areas clean and usable.
• Respect others in regards to acceptable noise
levels, and agreed-upon quiet times.
• You may want to identify some shared
commodities like laundry soap, milk, etc so
you can buy in bulk, and not have 10 bottles
of milk in the refrigerator.
• Pitch in your fair share of contribution to any
shared resources, for example you may want
to have a schedule for who buys milk each
week.
• Pitch in for your fair share of cleaning duties.
• It can be quite fun to have group meals
periodically, with one or more people
contributing to the preparation and clean up.
You may want a schedule for who cooks and
who cleans for group meals.
• Don’t leave personal items in group space.
• Remove laundry from machines promptly so
others can use the machines.
Living together well can be fun and you can make
lifelong friendships. It can also ease the stresses of
your demanding tertiary course and help you feel
more at home in your new environment.
RESIDENTIAL CODE OF CONDUCT
– COMMITMENT TO COMMUNITY LIVING
Student accommodation is a type of community
living that requires consideration of others, willingness
to participate, flexibility, a commitment to live within
certain guidelines that protect the safety, security
and comfort of all, a readiness for independent
living and an attitude of responsibility towards
your living and learning environment, and the
staff and fellow residentsof your accommodation.
The accommodation rules work in accordance
with University Regulations and Statutes as well as
laws in force in the State of Victoria. By choosing
to live in University of Melbourne student
accommodation you agree to abide by the
following:
→ Respect for Others
• I will act in a considerate manner towards
fellow residents and University staff at all
times.
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I will respect the rights and property of others
and agree to:
Only enter another resident’s room when
invited;
Only use another resident’s property with
their permission;
Participate fully and equally in maintaining
the room/unit in a clean, comfortable and
hygienic condition at all times;
Observe the noise, quiet times, alcohol and
safety policies of the Residences;
Have respect for common property (eg.
kitchens, furniture, common rooms and
laundries)
Follow directions from Resident Student
Advisors (RSAs) regarding appropriate
behaviour and assist with the cleanliness
of common areas in the residential environment.
I accept the diversity of backgrounds and
the beliefs of other residents and agree to
abide by the Equal Opportunity Policies of
the University of Melbourne.
I agree to maintain open communication
with other residents and University staff at
all times.
I will represent the University in the wider
community in an appropriate manner.
→ Safety
• I will take responsibility for the security of my
property and agree to lock my door when I
am not in my room.
• I agree to take responsibility for the
behaviour of my personal guests.
• I will abide by all the policies, rules and
regulations of the Residences as outlined in the Department of Rural Health
Accommodation Handbook.
• I will not act in a reckless or dangerous
manner that could potentially harm others or damage University of Melbourne
property.
This Code of Conduct is underpinned by the
University disciplinary policy which may include a
recommendation for suspension or exclusion from
the Residences if it is breached. Students are required to sign the Residential Code of Conduct –
Commitment to Community Living document to indicate agreement to abide by the above Code of
Conduct.
THE RURAL ENVIRONMENT
AND YOU
Rural environments are some what different to city
ones and in particular you will be very visible to the
local community. Anything you do, whether good or
bad, will be remembered. In addition, anything you do
will reflect on you as a person, you as a student, you
as a future doctor or health services provider for this
or other local communities, and on the Department of
Rural Health.
Fire drills are conducted each semester and students
will be expected to participate if present in the
building.
The community has a long memory and news
travels quickly – both good and bad. You may find yourself in the local newspaper for various events at the
DRH, in local sports, and for various achievements,
whether great or small. We hope you can enjoy getting
to know your new community, finding your place, and
leaving your (hopefully positive) contribution at the
hospital and in the local community.
Candles / naked flames / incense are prohibited in
University student accommodation.
Students are responsible for adopting safe work and
study practices, and are required to comply with all
University and Department of Rural Health rules and
procedures which relate to environment health and
safety.
OHSE
The University of Melbourne’s OHSE, which can be
found on the website:
http://policy.unimelb.edu.au/MPF1205
Information about OHSE Incident Reporting and
Investigation can also be found on page 38 in the DRH
Policies and Guidelines” section of this book.
Further information can be found at:
http://safety.unimelb.edu.au
If you have any concerns regarding health and safety
issues, you should speak immediately to the Chair of
DRH, DRH Campus Relationship Manager, Deputy
Director of Medical Student Education, or your
Academic Supervisor.
When you check into the Department of Rural Health
accommodation you will be required to participate in an
OHSE induction. You may also be required to be
inducted at the Department’s associated hospitals.
INCIDENT REPORTING
All incidents should be reported using an Incident
Report (S3) Form immediately to the DRH Campus
Relationship Manager, Academic Coordinator or
Campus Administrator. If in doubt ask your local
Campus Administrator or the DRH Cornerstone
Facility Management (CFM), phone 58234500. All
near misses must be reported.
STUDENT HYGIENE / HEALTH
Residents at the DRH are part of a health
service environment. A high standard of personal
cleanliness is expected and students must
report any situation where there is a risk of them
disseminating or acquiring an infection eg. suffering
with fever, open wound, jaundice, conjunctivitis,
and diarrhoea.
Students must be aware of their medical history with
regard to infectious diseases and immunisation,
especially Varicella,Hepatitis, Tuberculosis, Tetanus
and Polio. You must ensure vaccinations and follow up
are current.
FIRE SAFETY
Do not interfere with fire equipment except in the
case of an emergency. Please take care to prevent
activating smoke detectors by turning on fans/
exhausts near stoves, where provided.
Please make yourself familiar with the floor plan of the
Department of Rural Health buildings and of your
accommodation (see notice in each room). On the floor
plans you will find the locations of the fire exits and fire
extinguishers.
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STUDENT WELFARE
AMBULANCE MEMBERSHIP
Students are required to obtain their own Ambulance membership. A current Health Care Card can also be
used in responding to a bill from the Ambulance Service. Recent changes to Victorian legislation provide for the
acceptance of all types of HCC – including those issued for low income purposes. More information is available from
Centrelink.
COUNSELLING SERVICES
The welfare of students is a primary concern of the staff of the DRH. If you are experiencing problems the
Director of Medical Student Education (DMSE), Deputy Director of Medical Student Education (DDMSE) or your Academic supervisor are available to assist you (refer to Contact section of this Handbook).
Should you wish to talk to a professional counsellor, the DRH can direct you to appropriate services. The
University’s counselling service is highly confidential and offers the opportunity to seek assistance and support on a
wide range of issues including:
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Financial issues regarding student loans or Centrelink
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Health concerns
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Personal and emotional concerns
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Domestic or family violence
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Relationship issues
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Loneliness and depression
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Study or academic problems
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Grief or bereavement
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Stress and anxiety
•
Study skills development
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Work related progress
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Assistance with special consideration
•
Parenting issues
•
Disability issues
The counsellor can offer personal counselling, practical advice and ongoing support. Referral onto specialist
services can also be arranged, where required.
Student Support & Clinical School Officer
(03) 5823 4504
University of Melbourne Counselling and Psychological Service Students can access this service. (www.services.unimelb.edu.au/counsel)
(03) 8344 6927
Parkville Counselling Opening Hours: Mon/Tue/Thurs/Fri
9:00am to 5:00pm
Wednesday9:00am to 7:00pm
External Counselling Services
For crisis counselling you may call the following services, which are all available 24 hours:
LIFE LINE13 11 14 www.lifeline.org.au
Sexual Assault Crisis Line
1800 806 292
Free call* Victoria, Australia.
Australian Medical Association (AMA)
The AMA offers a telephone service for crisis which is available to medical students providing confidential
support from 8am - 11pm, 365 days a year call 1300 853 338 (Outside of these hours call LifeLine on 13 11 14)
www.ama.com.au
• Ballarat
Centre Against Sexual Assault
Ballarat Adult Mental Health Services
Neil Blick - Counsellor for students and staff
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(03) 5320 3933
1300 661 323 / (03) 5320 4100
0438 529 699
• Benalla
Benalla Community Health
(03) 5761 2200
(Local delivery of University of Melbourne Counselling Service, no charge for students and staff)
Benalla Health Emergency Department (24 hrs)
(03) 5760 2222
• Echuca
Centre Against Sexual Assault
(03) 5441 0430
Echuca Primary Care, Echuca Regional Health (no charge for RCS students)
(03) 5485 5800 Echuca Regional Health Emergency Dept (24 hrs) (03) 5485 5000
Judith O’Farrell: Social Worker (03) 5482 2139
(Private Service) 0408 140 199
Requires GP Referral - discuss bulk billing option with Judith.
Employee Assist Program available for students suffering distress from trauma related to medical emergencies.
• Shepparton
GV Centre Against Sexual Assault
1800 112 343 / (03) 5831 2343
GV Adult Mental Health Service
1300 369 005 / (03) 5832 2111
• Wangaratta
NE Centre Against Sexual Assault
GV Adult Mental Health Services
(03) 5722 2203
1300 369 005 / (03) 5832 2111
Northeast Health Wangaratta Community Mental Health Service
(03) 5722 0347
Ovens and King Community Health Service (Counselling)
(03) 5723 2035
• Yarrawonga
Yarrawonga Health Generalist Counsellor. Available Hours: Weekdays 8.30am - 4.30pm
(excluding Public Holidays, No Cost Fee, but appointment required)
(03) 5743 8500
VICTORIAN DOCTORS HEALTH PROGRAM
The Victorian Doctors Health Program was established to ensure that a full-time, dedicated service is
available to meet the needs of sick and impaired doctors and medical students. It provides prompt advice to doctors and
medical students who feel at risk, or think that they may have a problem. Advice is also available to family members,
colleagues, hospital or clinic staff. This is a confidential and compassionate service for doctors and medical students
with health concerns including alcohol, other drug and mental health problems. Contact the Victorian Doctors
Health Program on (03) 9495 6011.
STUDENT INSURANCE COVER
The University of melbourne insurance program includes cover for enrolled students, whilst they are travelling
directly to or from, or whilst undertaking their University approved course related activities, which includes:
(unpaid) Work Experience, Internships, Medical Electives, Field Work, Outside Placements, Voluntary Work,
under-taken with prior knowledge and written consent of the University. Students are covered until they have
completed their University course/research requirements.
Detailed information on insurance cover can be obtained by contacting the University’s Office, Parkville.
Phone: (03) 8344 6111 http://www.fpg.unimelb.edu.au/io/
PLEASE NOTE: The Department of Rural Health and Univeristy of Melbourne does not accept responsibility for any
loss or damage to a resident’s personal property.
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AN A TO Z GUIDE TO STUDENT ACCOMMODATION
ACCOMMODATION
BICYCLES
The Department of Rural Health manages student
residences owned by The University of Melbourne in
Ballarat, Benalla, Mansfield, Numurkah, Shepparton
and Wangaratta. It also utilises the accommodation
facilities owned and managed by many of its health
service partners. So far as practicable, common
policy and procedures for residences apply.
Bicycle storage is available at all Department
of Rural Health campuses during the teaching
semester. Storage should be arranged with the local
Campus Administrator.
RURAL CLINICAL ALLOCATION
Medical students are automatically allocated student
accommodation and must advise the Department
of Rural Health (DRH) if this is not required.
Accommodation can be arranged during semester or
out of semester by special arrangement.
BATHROOMS
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In most properties, bathrooms are shared. Residents
are responsible for providing their own towels and
toiletriesand for keeping bathrooms tidy. Personal
hygiene items must be disposed of in the sanitary bins
provided. Please ensure that floors and showers are
kept clear of personal items. Toilet paper is supplied.
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BEDROOMS
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All rooms in Department of Rural Health
accommodation have a bed (either single or double),
a desk with chair, bookshelves, wardrobe, drawers
and bedside table. A mattress and mattress protector
are provided. Bed linen is not supplied. Please bring
your own bed linen, pillow and pillow cases, doona/
quilt/blankets. You may bring a study lamp, stereo
with headphones, computer and TV with you.
PLEASE NOTE: all electrical items are required to be
Tested and Tagged (see relevant section Electrical
Testing and Tagging).
Double adaptors, international plugs and piggy
backing of power boards on single power outlets is a
safety hazard and is prohibited within Department of
Rural Health buildings including accommodation.
International plugs do not meet Energysafe Victoria
guidelines and are therefore prohibited.
The use of bar fridges, kettles, toasters or other
cooking equipment/utensils in rooms is strictly
prohibited.
Residents cannot bring in additional furniture without the prior approval of the Facilities & Services
Manager, DRH.
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All bicycles (both owned and hired) must be tagged
(tags will be provided by the DRH) which allows DRH to
identify the owner. All bicycles must be chained/locked
whilst in storage. Bicycles are stored at owner’s own
risk.
For safety and cleanliness reasons bicycles are not
permitted to be taken into or stored around the
student residences. Students who do not store their
bicycles as specified will receive a maximum of three
warnings before the bicycle is confiscated (for return at
the end of the student’s residency period).
The Department of Rural Health also has a number
of bicycles available for hire. The bicycle hire charge
is $30.00 per semester/hire. The hire charge will be
invoiced on receipt of the booking form and payment
must be made prior to bicycle collection. The hire
charge includes a lock and shed storage key /
combination lock. Students who do not return a bicycle from hire will incur a penalty charge for the
replacement cost of the bicycle. Lost or stolen
University owned bicycles must be reported
immediately to the Campus Administrator. Lost/
Stolen Bicycle Hire Charge - cost of replacement of
hire bicycle will be charged to the hirer.
Students are required to comply with the Road
Safety Road Rules 2009 (Vic.) p. 299, http://www.
legislation.vic.gov.au/, as well as University of
Melbourne OHSE policies and guidelines
http://
policy.unimelb.edu.au/ when riding the bicycles.
Residents hiring bicycles are strongly recommended
to use their own correctly fitted bicycle helmet. If a
resident does not have a helmet, helmets are
available with the hire of the bicycle. The hirer is
responsible for ensuring that the helmet fits and is
worn correctly at all times. Please see your local Site
Administration to book a bicycle.
CHECK IN
Check in times are during office hours 9.00am – 5.00pm,
Monday – Friday or by prior arrangement
on Sunday between 3.00-6.00pm.
Alternative
arrangements can be made upon request. If arriving
after 9.00pm there will be a $50 charge unless arranged
prior with the Campus Administrator.
If arriving on a weekend or after hours you will be
required to meet with the Residential Student Advisor
(RSA) or another designated contact person to collect
keys and be given an OHSE accommodation induction.
CHECK OUT
Accommodation checkout time is 10.00am - room key/
swipe are to be returned to DRH Reception and all
accounts settled prior to departure.
Please note that if food or personal items are left
behind on checkout they will be disposed of one week
after checkout.
Residential site inspections will be conducted on check
out and any unreasonable damage to the room,
residence, furnishings or fittings will be charged to the
occupant/s prior to departure.
CLEANING
Cleaners are employed by DRH for University
managed properties to clean and vacuum shared
areas including empty kitchen rubbish bins. Cleaning
times are as per the table below. Residents should
not use the kitchen, bathrooms or communal areas
while cleaning of the residence is in progress. Outside of these days, residents are expected to empty
bins and ensure council garbage bins are placed
on the roadside or collection as per schedules
provided.
Students are required to keep all communal areas
including the kitchen, bathrooms and laundry clean and
tidy.
This includes ensuring that all access/exit points and
hallways are kept clear of obstacles e.g. clothes horse,
ironing board, etc.
Please ensure that all benches and the dining table
in the kitchen are kept clear of dishes, food and
rubbish otherwise they will not be cleaned. Students
are responsible for their own dishes and the cleaning
of spills on ovens and hotplates.
Food lockers or pantries are provided across all sites.
Food lockers are identified according to room number.
Food should not be stored in bedrooms. Students are
encouraged to establish a bin and cleaning roster for
the Residence.
Cleaning staff will not enter student bedrooms.
Bedrooms will only be cleaned on checkout.
Students are responsible for ensuring that their bedroom is kept clean and tidy. Vacuum cleaners are provided for student use.
Any additional cleaning required to the accommodation
as a result of parties or other group activities will be
charged to the group holding the party or group activity.
If no-one accepts responsibility, all the residents of the
accommodation will be charged equally.
Accommodation inspections are conducted at random
to ensure that cleaning and general living standards
are maintained. Warnings may be issued if there are
problems and the DRH reserves the right to use the
Residential Disciplinary Policy if repeated warnings are
ignored.
SITE
RESIDENCE
CLEANING DAY & TIMES
Ballarat
Balanada Close
Friday - 9.00am to 3.00pm
Drummond Street
Samaria Road
Monday mornings (living areas only)
Benalla
Wattletree Grove
Echuca
Haverfield Street
Friday (and Monday, if needed)
Mansfield
New Street
Mt Beauty
Tawonga Crescent
Friday
Shepparton
Graham Street
Tuesday and Friday - 9.00am to 1.00pm
Kilpatrick Avenue
Wangaratta
Worland Road
Yarrawonga
Lynch Street
Once a week day
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COMPUTER FACILITIES
Computer laboratories are accessible at each site
administration building for self-directed learning.
Please read and adhere to the University’s regulations
regarding computer and network facilities, located at
http://www.unimelb.edu.au/ExecServ/Statutes/pdf/
r83r2.pdf
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University of Melbourne students will be provided
with access to shared drive that contains curiiculum
materials.
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Personal laptops CAN NOT be connected to the
phone point in the bedrooms. Each room has a
data cable (blue) for computer usage, please see
your Campus Administrator or IT Officer if a cable is
required.
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http://www.wallpaperfo.com/
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Data allowance is to be used for study purposes only.
Students are advised that usage is monitored on a daily
basis.
Wireless Access
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The link https://its.unimelb.edu.au/help/networks-access/networks-internet/connect-wireless has instructions for
both University of Melbourne students and external students about connecting to the wireless network. Students
from affiliated universities and other educational intsitutions who have active student accounts can access the
wireless Eduroam.
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Wireless access is also available from student bedrooms.
External Students Connecting to Eduroam
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External students who wish to connect to Eduroam, Connect to “Connect to UOM” , open their web browser and
choose Eduroam when running through the setup. When logging into Eduroam students will need to use their full
email address as username and their University central password for password.
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Computer Assistance
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For assistance with technical/computer issues contact:
Scott Middleton, Local IT (LITE) Officer, Phone: (03) 5823 4548, Email: [email protected]
Available: 9.00am – 5:00pm Monday to Friday
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COMPUTER VIRUSES
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In a shared computing environment there is always the chance that computer viruses may be present. Preventive
measures should be used to minimise the chance of infection and transmission. All students in residence at the
Department of Rural Health should ensure that their laptops or computer Virus scanners are up to date. You will also
complete a Declaration of Computer Use for the University Network at this time. For those in residence at Shepparton
and Wangaratta, there is also a Disclaimer Form to be completed.
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IMPORTANT: It is a responsibility of students to ensure that their virus scanners are updated daily, and full
scans are also completed daily. Windows updates should also be carried out daily as well. Daily scans of all
computers on the Department of Rural Health network are conducted, and if any student personal computers
are found to be significantly out of date, the privilege will be removed.
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CONTRACTORS
From time to time maintenance contractors will need to be on site. If they need to access your room, we will endeavour to give you reasonable notice. Upon completion, a calling card will be left to inform you that the visit took place.
Contractors need to have authorisation and keys issued from administration or the Department of Rural Health Facility Contractor when carrying out works.
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Never give access to buildings to anyone claiming to be a contractor who does not have keys and an
authorised contractor permit. If you have made a maintenance request for something to be repaired in your bedroom
it will be taken as approval to enter the room to assess the problem and make repairs.
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CULTURAL ACTIVITIES
Ballarat is renowned for its gold and architectural
heritage. It offers contemporary restaurants, cafes,
bars and boutique hotels, as well as the Ballarat Fine
Art Gallery, Her Majesty’s Theatre, the Eureka Centre
and a host of other events including the Begonia
Festival and the Australian Open Road Cycling
championships. Please refer to http://www.visitballarat.
com.au/ for more information.
Benalla has a pretty vibrant town centre. It is on the main
road and rail route between Melbourne and Sydney,
and is a 30 minute drive from Shepparton. Surrounded
by parkland and walking tracks, the Lake Benalla is
popular for swimming and boating. Benalla has a lovely
botanical garden, excellent regional art gallery, the Sir
Weary Dunlop memorial statue and Benalla’s famous
rose gardens. The Winton Motor Raceway hosts car,
motorcycle and superkart racing is located north-east
of Benalla. http://benalla.vic.gov.au
Echuca is on the murray River and a two hour drive
from Melbourne. It was an important staging post for the
first farming districts in Northern Victoria and Southern
NSW. Echuca retains much of its history and pioneer
-era buildings making it a popular tourist destination with
a unique Port and Paddle Steamer fleet, and quality
eating venues. There are also Service Clubs on both
sides of the Murray River, sporting facilities and extensive
visitor accommodation. http://echucamoama.com
Mansfield Situated in the foothills of the Great Dividing
Range, and is surrounded by grazing land and mountain
forests, with the area well-known for its stunning scenery.
The town centre has several historical buildings
dating back to its days as a stock route camp in the
1940s and a gold mining service centre beginning
in the 1850s. Mansfield is very much a tourist town,
featuring a wide range of accommodation and vibrant
commercial centre which caters for the many visitors
who then travel to the ski resorts of Mount Buller
or Mount Stirling via Merrijig. Around 25 kilometres
north of Mansfield on the Midland Highway is Lake
Nillahcootie. Visitors to the lake enjoy attractive picnic
grounds, BBQs and a boat ramp, making the lake
suitable for fishing, swimming and boating activities.
Lake Eildon and its surrounding national park lie close
to Mansfield, with numerous access points. For more
information visit: http://www.mansfieldmtbuller.com.au/
Mt Beauty Established in 1949 and developed by
the State Electricity Commission of Victoria to provide
additional accommodation for the thousands of
workers during the construction of the country’s
second largest hydro electricity scheme.
This relatively young town, along with the surrounding
townships of Falls Creek, Bogong, Tawonga South and
Tawonga, are all part of a prospering tourist area with
excellent services, accommodation, food and a wide
range of recreational activities available for all ages.
Enjoy the relaxed country living, friendly locals and a
number of cafes and vineyards around the area. Mount
Beauty is a popular base for outdoor activities from
downhill mountain bike riding for the adrenalin seekers,
to a peaceful game of golf or you can enjoy the tranquil
fishing in a clear mountain stream. Bogong Alpine
Village is a short drive away and roughly half way
in between Mt Beauty and Falls Creek. For more
information visit: http://www.mtbeauty.com/
Shepparton offers a range of activities including
an art gallery, regular live theatre and music
performances, cinema, library and community-based
cultural organisations. It has a vibrant multicultural
community, is a bargain shopper’s paradise, including
regional food. Brochures are available from the Student
Administration Office. Check the notice boards for
what’s on or refer to http://www.greatershepparton.
com.au/ for more information.
Wangaratta is situated in the heart of the north
east Victorian internationally acclaimed gourmet food
and wine region and on the doorstep of the Victorian
Alps. The Wangaratta Exhibitions Gallery presents
a diverse and changing visual arts program and a
vibrant Arts Centre which hosts an extensive theatre
season.
Wangaratta is home to the annual
internationally renowned Wangaratta Jazz Festival.
Please refer to the Rural City of Wangaratta website
http://www.wangaratta.vic.gov.au/ for more information.
Yarrawonga’s major natural attraction is Lake
Mulwala which is a popular location for boating, fishing
and swimming. Yarrawonga is a popular holiday
destination, well known for its warm and stable
climate and the array of festivals held in the area
throughout the year. The main shopping strip is
located along Belmore Street, with attractive parks
and gardens located at the northern end which front
onto Lake Mulwala. Good views along the Murray River and across Lake Mulwala can be enjoyed from the
road and walkway along the Yarrawonga Weir. There’s
plenty to do in Yarrawonga. Wineries, art and craft
galleries, farms, wine, cheese & breweries, bushwalking, parks and gardens, markets and retail
facilities in the district, galleries and museums. For more
information visit: http://www.yarrawongamulwala.com.
au/
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DISABLED ACCESS
Facilities appropriate for people with disabilities are
provided. Access is provided to ground floor rooms
including kitchens and bathrooms.
DISCIPLINE
Please consider others and maintain acceptable
standards of behaviour and language at all times.
Behaviour causing inconvenience, annoyance, hurt or
embarrassment to others or wilful damage to property
will result in disciplinary action and may result in
termination of residence. See disciplinary policy under
the section on DRH Policies.
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ELECTRICAL TESTING AND TAGGING COMPULSORY
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The danger of fire, electrocution and/or electric shock
caused by faulty electrical equipment is a major safety
issue within shared accommodation. The University
must comply with Australian legal requirements and also
follows best practice in its student accommodation
facilities in order to preserve life. The testing and
tagging of all residents electrical equipment is
compulsory and will be arranged on check-in arrival to
the residence.
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All personal electrical equipment will be tested including
hair dryers, shavers, computers, mobile phones &
chargers, stereos/radio and personal kitchen equipment
etc. These are tested and tagged in accordance with
Australian law and The University of Melbourne’s policy
and procedures. Test and tagging will occur each
semester / six monthly.
Electrical items purchased overseas: please note that
many electrical items imported from overseas do not
meet Australian Standards and are not to be used in
any student accommodation facility. This includes
any electrical items requiring an adaptor because the
cord has an overseas plug. Overseas plugs and overseas plugs used with adaptors do not meet Australian
standards and are not to be used in student
accommodation facilities. Some items with a transformer,
i.e. laptop computer, can be resolved by the purchase of an
inexpensive universal cable which plugs directly into the transformer and Australian wall socket.
How and when testing takes place: you will be
notified of the electrical testing date in advance and
asked to leave all personal electrical items out and
accessible on your desk/bed/floor for testing. (All testing
is undertaken by a University appointed electrician or
competent person.) It is the resident’s responsibility to
ensure that personal equipment is available for testing and
tagging on the testing date, or when requested to do so.
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All new or additional electrical items brought into the
residence during your stay must be declared to
administration for testing and tagging, which is in
accordance with University policy.
What happens if my electrical items fail the test: the
electrical tester will take any failed equipment to your
local campus reception. Failed electrical items will not
be returned to you whilst you remain a resident of the
University’s accommodation facility unless they are
repaired and pass testing. You may request that the
item be repaired & retested – this will be at your cost.
Alternatively, faulty items will be returned to you upon
checkout from the accommodation. Faulty equipment
is a safety risk to all residents and your cooperation
with these testing requirements is appreciated.
EQUIPMENT AND OTHER FACILITIES
Word processing, photocopying and scanning facilities
are available in each of the hospital libraries. Library
staff are available to assist you with data-base searches.
Ballarat - students have access to the Dunvegan
Student Retreat at the rear of the DRH Building. There
is a fully equipped kitchen (no stove); dining/lounge
room/locker area; there is a computer lab with study
area; a bathroom with toilet and shower. Access hours
are 7am -9pm daily via swipe card.
Benalla - students have access to the Michael Long
Education Centre on the hospital campus. This facility
has computers and a printer for student use.
Echuca - students have access to the Education
Centre on the hospital campus. This facility has
computers and a printer available for student use.
Mansfield - students have access to the ‘Sunroom’ on
the hospital campus. This facility has a computer and
printer available for student use. Access to the ‘Sunroom’ should be requested via Reception or the Nurses
Station.
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Shepparton - students have after hours access to Computer lab, Conference Room 1 and the Staff room at the
rear of the office building. Access is via swipe card.
Wangaratta - students have access to the student lounge and facilities at the Learning and Teaching
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Yarrawonga - students have access to the Education Centre on the hospital campus. This facility has
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Centre (LTC). After hours access is available between 7.00am - 7.00pm. Lockers are also available for student use.
computers and a printer available for student use.
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FEES AND CHARGES - ACCOMMODATION RATES 2016
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ACCOMMODATION SERVICE FEE TYPE
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COST
DRH accommodation service fee for sponsored
University of Melbourne students (local)
Medical, Allied Health *
$100.00 per week
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DRH Accommodation service fee - Holiday Rate
(semester Breaks)
Medical
$120.00 per week
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University of Melbourne - Students (local)
Medical, Scholarly Selective,
Elective, Vocational Selectives
$100.00 per week /
$40 per night
University of Melbourne Students (International)
Medical, Dental, Allied Health,
Scholarly Selective, Elective
$180.00 per week / $50
per night
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University of Melbourne students - not enrolled
Other Faculties, Elective
with the Faculty of Medicine, Dentistry and Health Placement
Sciences e.g. Education, Vet Science
Rooms are subject to availibility and community
living
considerations
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$150.00 per week
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The DRH is funded by
the Dept of Health and
Ageing to support
Medical and Allied
Health students only
Non Students
Rooms are subject to availability and community
living considerations
Short term only e.g. 1-2 nights
Family, Friends
Linen Hire
Doona, doona cover, sheets, pillow $70.00 per hire
and pillow case, towel, hand towel,
face washer and bathmat.
Accommodation Key/Access Card
Replacement
$30.00 per item
Garage Remote Control / Key
Replacement
$100.00
Bicycle Hire
Per semester
Per hire
$30.00
Student Name Badge
Replacement
S15.00
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$60 per night /per room
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* Physiotherapy, Nursing, Dental, Speech Pathology, Audiology, Social Work, Optometry, Pharmacy
The Department of Rural Health reserves the right to amend the rates should this be necessary to cover
increased costs. Fees and charges must be paid to the DRH by the due date. Any costs incurred in the
collection of outstanding fees will be charged to the resident. Please note that persistent bad debtors will be
required to pay 70% of their accommodation fees up-front prior to being able to access University of Melbourne
accommodation for the following year.
Payment of Accounts: Fees are payable in advance and invoices are rendered at the beginning of each
semester. Payment must be made in full by the due date on the account (30 days). Payment options may be
discussed with the DRH, please contact the Finance Officer. If you are experiencing difficulties with paying fees by
the due date, please see the Facilities & Services Manager as soon as possible.
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FIREARMS OR WEAPONRY
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Firearms, ammunition, knives or any other kind
of weaponry are strictly prohibited. They will be
confiscated if found and removed from the
premises.
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FIRE EQUIPMENT
Do not interfere with fire equipment except in the case
of emergency. Interference with fire equipment is
considered a major offence within the Department
of Rural Health (please refer to the Disciplinary
Policy section of this guide for further information).
Please take care not to activate smoke detectors.
Please take time to familiarise yourself with the
location of fire blankets and extinguishers and also
the emergency exit plan for your accommodation
which is posted in each bedroom and on pinboards
throughout the accommodation.
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Note: DRH Approved Manintenace Contractors
conduct monthly checks of all smoke alarms.
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FIRE SAFETY
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Use of candles and incense is strictly prohibited in DRH student accommoodation. The student
responsible will be liable for the CFA callout charge.
Students are not permitted to hang anything from
sprinkler fixtures as they may malfunction causing
water damage which will be invoiced to the student.
Students can download the Fire Safety app to their
Apple or Android phone by following this link: http://
www.cfa.vic.gov.au/plan-prepare/fireready-app/
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FIRE WARDENS
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Residential Student Advisors (RSA’s) will be trained
and act as Fire Wardens in case of fire or other
emergency. All residents may at times have a role
to play in an emergency and should be prepared
to take the role of the Fire Warden if required.
Upon the fire alarms sounding occupants must
evacuate the building immediately. You must obey
the instructions of the fire Warden wearing the
(yellow hat) or Chief Warden (white hat).Fire Warden
hats (yellow) are supplied in each residence. RSA’s
will be trained by the University of Melbourne as Fire
Wardens shortly after commencement.
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FIRST AID
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If supplies are very low and it is before Audit, please
fill out a Maintenance Request form and submit to the
FLASH DRIVES / CDS / ZIP DISKS
USB flash drives are the main external media used. A
CD burner or Zip drive may be provided by the LITE
officer for special needs.
FURNITURE AND FITTINGS
Furniture and fittings supplied by the DRH are not to be
removed. Residents with special requirements should
contact the Facilities & Services Manager, DRH.
Residents are not permitted to bring into the DRH residences any additional furniture without the prior approval of the Facilities & Services Manager, DRH.
Personal electrical items such as kettles, toasters and
other cooking equipment are not permitted for use in
residences. Bar fridges are strictly prohibited. Please
see page 32 for the DRH Standard Kitchen Equipment
List.
Damage should be reported immediately to your
Residential Student Advisor (RSA) or Campus
Administrator
at the earliest opportunity, using
the Maintenance Request form provided in your
accommodation. Charges may apply if items are damaged or lost.
Please do not use drawing pins, ceiling stars, adhesive
tape, stickers or glue on walls, doors, ceilings, or on any
furniture or white goods. “Blu Tack” or similar temporary,
non-harmful fixative may be used.
FIRE SAFETY
First aid kits are located as per Pages 13 -14. Please
ensure any items used are recorded in the book
provided so that they are replaced promptly.
First Aid kits are audited every three months and
supplies replenished.
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HEATING AND AIR-CONDITIONING
Please only use the equipment provided. Please make sure you turn off your heater or air conditioner before leaving
your accommodation each day. (For direction of use, please see table below).
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RESIDENCE
HOW TO USE
Ballarat Drummond Street
All bedrooms have portable individually controlled electric heaters. Front lounge has
a gas furnace. It is recommended when in residence in winter to use the gas furnace as
much as possible. This residence does not have air-conditioning. Portable fans are
available.
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Please note: There is a gas heater in Room 4 and a solid fuel heater in the lounge room PLEASE DO NOT USE THESE.
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Ballarat Balanada Close
The lounge has a split system (heating/cooling). All bedrooms are fitted with ceiling fan and
panel heater which is installed with a 2 hour timer limit. A portable heater is located in the
upstairs retreat.
Benalla Samaria Road
The lounge has gas heating, and there is a small heater in each bedroom. Each room also
has evaporative cooling.
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Benalla Wattletree Grove
Evaporative cooling and gas ducted heating.
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Echuca Haverfield Street
Bedrooms, lounge and kitchen have central heating and refrigerated air conditioning.
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Mansfield
Combination of floor and panel heating. Floor heating and panel heating is installed with a 2
hour limit. Panel heating will need to be used when floor heating not on. Evaporative cooling
throughout.
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Mt Beauty
Split system heater/cooler and wall heaters installed with a 2 hour limit are in the bedroom.
Numurkah Air conditioning cooling: Family room/Kitchen: Refrigerated split system (Mistral). Study &
29 Madeline Street Bedrooms: Ceiling fans (with light). Air conditioning heating: Ducted gas (Braemar
Ecostar).
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Numurkah Air conditioning cooling: Evaporative ducted (Bonaire) Air conditioning heating: Ducted gas
31 Madeline Street (Bonaire).
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Shepparton Graham Street
Evaporative cooling is available throughout the residence and the main switch can be found
on the ground floor - windows should be slightly open for best results. Wall panel heaters are
provided in each bedroom and common areas. All heaters have been installed with a 2 hour
timer limit. Each heater can be re-set by turning off and on again at main switch.
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Shepparton Kilpatrick Avenue
Each unit has its own heating/cooling system. Instructions on use can be found
adjacent to switch.
Wangaratta Worland Road
Evaporative air-conditioning unit is located in the kitchen. This unit is for use in kitchen and
dining areas. For most efficient use a window should be slightly open.
All Stage 1(larger) Bedrooms and the lounge area have refrigerated hot and cold
air-conditioning set at temperatures ranging seasonally between 21C - 26C. Stage 2 (smaller)
Bedrooms have individually controlled split-system heating and cooling units.
A manual timed control switch for the Stage 1 air conditioner is located in the passage
outside the kitchen when needed outside set hours.
Yarrawonga
Ducted heating and cooling
•
The University of Melbourne aspires to achieve the highest standards of sustainability from the way we care for our grounds, use our
water and build our buildings. We strive to discover healthier, more efficient, more sustainable ways to operate. New Sustainability
Targets were set for 2011-2015. These ambitious targets are central to the University’s commitment to sustainability. Targets are
proposed for reducing stationary energy use and related carbon emissions and for the reduction of water, waste and travel emissions.
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To assist in achieving these targets the Department of Rural Health encourages all residents to turn off electrical appliances at the main
power source when not in use, switch off lights and heating/cooling when not required and reduce water consumption where possible.
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IDENTIFICATION CARDS
INTERNET USAGE
Please carry your University student card with you when
on University property. Security personnel patrol the
buildings after hours. You will be required to have your
identification with you.
The local IT Officer monitors Internet usage locally.
Students must adhere to the University’s IT policy,
which can be found on the University website: http:
/ / w w w. u n i m e l b . e d u . a u / S t a t u t e s / r 8 1 r 7 . h t m l ,
and in the Policies & Procedures section of
this handbook. Internet access is provided
for study purposes only and the downloading
of music, movies etc. is strictly prohibited. See the
“Discipline Policy” for details. The network is
constantly monitored for any breaches of this policy.
When in a clinic or hospital it is compulsory that
students wear University of Melbourne Identification
and Hospital Identification Cards.
You will be
provided with a hospital ID card on arrival at the DRH.
Hospital ID Cards must be returned on checkout from
the DRH accommodation.
RESIDENCE
ACCESS
Ballarat – Drummond Street
Wireless internet access.
Ballarat - Balanada Close
Benalla - Samaria Road
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Wireless internet access is available via Benalla and District Memorial
Hospital.
Benalla - Wattletree Grove
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Echuca - Haverfield Street
University network access and wireless internet access.
Mansfield - New Street
Numurkah - 29 Madeline Street
Shepparton – Graham Street
University network and wireless internet access.
Shepparton – Kilpatrick Avenue
Broadband access. Wireless internet connectivity also available.
Wangaratta – Worland Road
Yarrawonga - Lynch Street
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INSURANCE
The Department of Rural Health does not accept responsibility for any loss or damage to a resident’s
personal property. You are advised to take out a private all risk insurance on possessions used within teaching and
student accommodation.
KEYS/SWIPE CARDS
Security is important and residents should ensure
that the bedroom is locked at all times. DRH also
recommends that the front/back door of the residence
is locked at all times for your security. No pegs, doorstops, etc on door panels permitted. Keys are not to
be exchanged and should never be given to a nonresident.
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On departure from DRH accommodation the Keys
/swipe cards are to be returned as they were originally
checked out i.e. with DRH key tags attached. Key
return boxes are available at Ballarat, Mount Beauty,
Mansfield and Benalla for end of semester use. Loss
of keys must be promptly reported to the Campus
Administrator. A charge of $30.00 per key or swipe
card will apply for replacement.
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Bendigo Campus - lost keys will incur a $50.00
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replacement fee payable to Monash University.
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KITCHENS
Kitchens and equipment are designed for multiple
users. Establishing kitchen etiquette with fellow
residents is a good idea to avoid disputes. Students
must adhere to any roster systems that the Resident
Student Advisors (RSA’s) establish.
The kitchen should be cleaned by individuals
after each use and rules of hygiene must be
observed. This means that bench tops, sinks, and
stove tops must be kept clean, and items stored in
cupboards or fridges provided.
Dishwashing liquid and dishwasher powder are
supplied. Please ensure that you follow instructions
for use when using the dishwashers. Tea towels
are provided and it is the resident’s responsibility to
ensure tea towels are washed as necessary. Please
see your RSA or Campus Administrator if you are
unsure on the use of kitchen utensils or equipment.
Please do not use kitchen utensils or food belonging
to others.
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Standard Kitchen Equipment List
Baking Trays • Bread & Butter Plates • Can Opener • Casserole Dishes - Sml & Lrg • Cereal Bowls • Colander •
Cook’s Knifes • Corkscrew • Dinner Plates • First Aid Kit • Flour Sifter • Forks • Frypans - Sml & Lrg • Glass Water
Jug • Glasses • Grater • Hand Beaters • Hand Juicer • Hand Sieve • Kettle • Kitchen Scales • Knifes • Ladle •
Lasagne Dish • Measuring - Cups, Jugs and Spoons • Microwave • Mixing Bowls • Mugs • Non-Stick Lifter • Paring
Knives • Pasta Bowls • Potato Masher • Rice Cooker • Salad Servers • Sandwich Maker • Saucepans - Sml, Med
& Lrg • Scissors • Spoons - Dessert & Soup • Stick Blender • Stockpot • Teaspoons • Toaster • Tongs • Vegetable
Peelers • Whisks • Wok • Wooden Spoons
LAUNDRY
All residences are equipped with washing machines,
dryers and irons. Please report any malfunctions
to the Resident Student Advisor (RSA) and/or with
the Campus Administrator via the Maintenance
Request Book (which can be found in a folder in the
common room). Residents must supply their own
laundry agents. Irons and ironing boards must be
returned to storage after use. They are not permitted
to be left in walkways /common areas.
Students are able to borrow from Ballarat Health
Services (BHS) Library, Goulburn Valley Health (GVH)
Library and Northeast Health Wangaratta (NHW)
Library which are integrated with the University’s
library network. Reference: University Library Rules
& Policies are in place at each site re borrowing, etc.
Ballarat Health Services (BHS) Library
The BHS Library has a loan collection of
approximately 22,000 books, 60,000 on-line titles
and 500 videos/CD.The standard loan period is
three weeks.
LIBRARY STAFF
OPENING HOURS
Ms Gemma
Siemensma –
Library Manager
Monday – Thursday:
8.30am – 6.00pm
Friday:
8.30am – 5.00pm
(03) 5320 4008,
(03) 5320 4841,
(03) 5320 4833
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LIBRARY
Phone:
Fax: •
(03) 5320 4535
(03) 5320 6870
Goulburn Valley Health (GVH) Library
The GVH Library has a loan collection of
approximately 5,000 books and 800 online journal
titles. The standard loan period is two weeks, with
reference collection material available for overnight
loan.
After-hours access is 24/7. Procedures for accessing
the Library after-hours are:
• Students must have their GVH ID with them
• The after-hours key is available for collection
from the Switchboard – all users must sign for
the key
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The key will open the front Library door – it does
not unlock the door so all staff are quite safe once
in the Library
The Library must at no stage be unlocked from the
inside with the key – staff leaving the Library should
use the green emergency exit button to open the
door when leaving
Computers and lights are to be turned off by the
last person leaving
The after-hours key must be returned to Switchboard immediately after leaving the Library
If multiple students are using the Library after hours
then all will be required to leave and update the key
holder details at Switchboard.
LIBRARY STAFF
OPENING HOURS
Ms Brenda Freeman –
Manager
Monday – Thursday:
8.30am – 6.00pm
Friday:
8.30am – 3.30pm
Monday - Friday:
9.00am – 3.00pm
Phone: (03) 5722 5286
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The NHW Library has a loan collection of approximately
2,000 books and 50 journal titles. The standard loan
period is two weeks.
Ms Julie Day –
Manager
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Northeast Health Wangaratta (NHW) Library
OPENING HOURS
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Phone: (03) 5832 2315
Fax:(03) 5821 3112
Email: [email protected]
LIBRARY STAFF
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Fax:(03) 5722 5112
After hours access is available and must be organised
with Julie Day.
Borrowing from Parkville Library
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To borrow books from the University of Melbourne
library, please click on the library link below.
http://library.unimelb.edu.au/
Borrowed materials are normally delivered to the local
library within three working days of making the request.
The hospital library will notify you when the materials
may be collected. Materials should be returned to the
Librarian at the hospital library.
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LINEN
Bed linen is not supplied. Residents are to provide
their own linen including pillow, pillow cases, doona/
blankets sheets and towels. If you are unable to
provide your own linen in the short term or for Short
term accommodation use, linen can be hired from the
DRH at a cost of $70.00 per hire.
MAIL & PARCEL DELIVERIES
Student mail for Shepparton residents will be placed
in the alphabetised document holders in the foyer next
to Reception; students are expected to check these
regularly.
If you are expecting parcels in the mail, it is advisable
that you check with the Campus Administrator
regularly as no email communication of their
arrival will be sent to students. On arrival the parcels
will be stored at Reception. It is also worthwhile
asking the Campus Administrator if any parcels have
arrived for you, even when you are not expecting them.
DRH will not be responsible for the authorisation of
registered mail deliveries and will not sign on students’
behalf.
The DRH will re-direct mail for up to one month after
departure, a forwarding address should be provided to
the DRH’s Campus Administrator for this to occur.
MAINTENANCE PROBLEMS
All University managed residences are provided with a
Maintenance Request Book. If you notice breakages,
breakdowns or experience service faults please
complete the form provided and return to the DRH
Campus Administrator or your Residential Student
Advisor (RSA).
Urgent after hours maintenance should be notified
to the Department of Rural Health Facility Contractor (see contact details on page 10 or on the DRH
Emergency Contact Card).
MEALS
Residents are required to cater for themselves. The
nearest shops to your accommodation are:
Ballarat - Balanada Close: Safeway and corner
store on Elaine Ave
Ballarat - Drummond Street: IGA Supermarket, 3
blocks from accommodation
Benalla: Aldi and Safeway are side by side (2 large
blocks away, 15-20 min walk) from both
accommodation locations.
Echuca - Haverfield St: IGA Supermarket, 5 min
walk.
Mansfield: 10 min walk to town centre.
Mt Beauty: Foodworks, 5 min walk to town centre.
Shepparton: IGA Supermarket, Numurkah Road (2
kms
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Wangaratta: Safeway or Coles (approx. 4 kms) or the
corner shops located at Appin Street which is 3 blocks
from Worland Road.
Yarrawonga: Ritchie’s IGA 10 min walk to town
centre.
MOTOR VEHICLES/PARKING
Please observe speed restrictions at all times and
be aware that internal access routes are shared
with other users, staff and external visitors.
Car parks are provided at each residence for
resident parking only. Please do not park in the
spaces provided for staff and visitors of the Department
of Rural Health.
Parking on grassed areas is prohibited. Vehicles
must only be driven in a forward direction when
entering and leaving the site. Any loading/
unloading of vehicles must be carried out in the
parking areas provided. The DRH does not accept
responsibility for the security of residents’ cars.
Please keep cars locked and make sure appropriate
insurance is maintained.
Ballarat - Drummond Street residence allows for
two car-parks on site. Street parking requires a
parking permit which can be collected from the DRH
NOISE
Noise must be kept to a minimum after 10pm.
Undue noise disturbs fellow residents trying to study
and may seriously disrupt the residential community.
Please ensure that TVs, stereos and radios are
inaudible outside rooms when the door is shut.
Door slamming, loud conversation and other noisy
activity should be avoided in consideration of others
working or relaxing in their rooms. Residents disturbed
by undue noise have a right and obligation to
request quiet. If repeated requests are ignored please
see the Residential Student Advisor or Campus
Administrator.
OMBUDSMAN
The Ombudsman provides an independent point of
support to students to raise any issues that they may
have relating to academic teaching and learning,
accommodation or student wellbeing and assists in
improving the Rural Clinical School experience.
Ombudsman meetings are held at each of the Department of Rural Health sites (Ballarat, Shepparton and
Wangaratta) during the academic teaching year. See
list of Ombudsman below:
Ballarat: Dr Royce Baxter – [email protected].
au
Shepparton: Dr Graham Hill – [email protected];
phone (03) 5821 2811
Wangaratta: Professor Rick McLean -
[email protected]; phone (03) 5721 5533
OUTDOOR AREAS
Hammocks, ropes, etc are not to be hung from trees on
Department of Rural Health grounds or buildings.
PARTIES AND FUNCTIONS
Small gatherings of residents are permitted. Large
functions require permission in advance from DRH
and in accordance with the University’s policies,
residents must complete an Event Management and
Safety Checklist. Any additional cleaning required
to the residence as a result of parties or other group
activities will be charged to the group holding the party
or group activity. If no-one accepts responsibility all
residents of the residence will be charged equally.
Alcohol must not be sold from the premises. Alcohol
can be used in moderation and with due
consideration for other residents. Misuse of alcohol
is an offence under the University Discipline Rules.
http://safety.unimelb.edu.au/publications/procedure/
PETS
Pets are not permitted. Please do not feed stray or wild
animals and do not bring animals into residential units.
PAY PHONE
Payphones are located in the foyer of the Department
of Rural Health Shepparton office as well as at 42
Kilpatrick Ave, Shepparton Student Accommodation.
PRINTING AND PHOTOCOPYING
This service is available free of charge to students.
Please assist with environmental management
by not wasting paper.
They provide out-of-hours assistance to residents
(eg: lost keys, broken equipment) and are informal
mentors who provide advice and assistance on living
harmoniously in residences, and how to locate
information and services. They may report non-urgent
maintenance issues arising out of hours, for later
referral to the DRH Reception.
RSAs also act as building wardens and must undertake appropriate induction and training. Please see
the noticeboards in each Residence for RSA names
and contact phone numbers. A student representative
is needed to attend at least two OHSE meetings across
all sites.
ROOM ALLOCATION
Rooms are allocated at the discretion of the DRH.
Every effort will be made to minimise disruption for
students who leave their clinical base for rotations
elsewhere. All rooms must be vacated at Semester
breaks. If residents would like to stay at other times
holiday accommodation rates will apply from the end
of each semester.
ROOM INSPECTION
On check out, the DRH will inspect rooms when the
room is vacated. Residents are invited to be present
when a room inspection is conducted.
ROTATIONS
Students will be required to vacate their room when
going on rotation or semester break and will be
advised by DRH at the start of semester. When
demand for accommodation from other students is
high it is not possible to guarantee that residents will
be allocated their former room.
RUBBISH BINS
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Rubbish bins are provided in the kitchen, bathrooms
and bedrooms. It is the residents responsibility to ensure
that these bins are emptied into the larger council
rubbish bins.
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All students requesting to live at a DRH accommodation site must complete the Student Accommodation
Residential Agreement.
Sanitary disposal bins are supplied and should be used
for the disposal of all sanitary items. These items should
never be placed in the toilets or rubbish bins and are a
health risk to residents and DRH cleaning contractors.
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This agreement sets out the terms and conditions of
residency and must be signed and returned to the DRH
Campus Administrator prior to occupancy.
This behaviour in shared spaces is against the
principles of community living and shows a lack of care
and respect for others.
RESIDENTIAL STUDENT ADVISORS
RUBBISH - COUNCIL COLLECTION
RENT
See “Fees and Charges”
RESIDENTIAL AGREEMENT
Residential Student Advisors (RSA) are appointed and
authorised by the DRH to assist with the day-to-day
operation of residences and promote a collegial
environment for students.
All external rubbish bins are collected from the roadside weekly. It is the resident’s responsibility to place
these bins out for collection and DRH recommends
that all students in residence agree to a roster for this
purpose.
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Please note that cleaning contractors are not
responsible for this task. Failure to ensure bins are
available for collection creates a health risk and attracts
vermin.
DRH will also allocate approved student placements
to any of its accommodation sites during the vacation
period.
Collection days are as follows:
The DRH accommodation is primarily for medical and
allied health students enrolled at The University of
Melbourne. There are insufficient places in our
residences to accommodate all of the students coming
for health placements.
SITE
DAYS
Balanada Close, Ballarat
Tuesday night
Drummond St, Ballarat
Monday night
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Shepparton
Thursday night
Mt Beauty
Tuesday night
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Benalla
Sunday night
Mansfield
Thursday night
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Wangaratta
Thursday night
Numurkah
Wednesday night
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Information about the scheduled rubbish collection days
for waste and recycle bin ifor your residence is also
provided for you on the notice board of your residence.
Recycling collection for each site is fortnight.
For Balanada Close, Cornerstone Facility Management
(CFM) have advised to place bins at the end of the
driveway on the service road outside the main electircal
switchboard - which is directly opposite the entrance
to our block of units. RSAs are to advise CFM if the
bins are not collected from this spot.
SECURITY
It is advisable to ensure that your bedroom is locked
at all times. DRH also recommends that the front/
back door of the residence is locked at all times for the
security of all residents – door stops and pegs on door
handle plates are not permitted.
SEMESTER BREAKS
Students who pay the full semester fee have access to
their rooms for the semester including the examination
period. Between semesters, continuing students have
two options:
1. Remain living in residences at a charge of $120.00
per week. (Only available subject to room availability)
2. Vacate your room, removing all personal belongings
and food items.
During the vacation periods room inspections and repairs,
maintenance and thorough cleaning will be undertaken at
all sites. Short-term as well as other approved DRH
student placements may only remain in residence whilst
on placement. Short term students may only remain in
residence whilst on placement.
DRH will allocate students according to the scheduled
maintenance and cleaning programs, this may involve
moving between units and rooms.
Z
34
SELECTION OF RESIDENTS
Priority is given to DRH students, and those attending
medical and allied health placements through the
Rural Clinical School (RCS) and University Department
of Rural Health (UDRH).
Students from other University of Melbourne Clinical
Schools and health students enrolled with other
universities are accommodated where possible.
SMOKING
Smoking is prohibited on all University of Melbourne
properties.
SPORTS FACILITIES AND STUDENT
ACTIVITIES
Student discounts are available at a range of facilities.
Please contact your local DRH Campus Administrator
for current details.
STORAGE – SEMESTER BREAKS AND
SUMMER HOLIDAYS
Limited storage is available at some DRH locations
for continuing students during semester breaks. The
maximum storage allowance per student is two tubs/
boxes. Students are required to provide their own
storage tub/boxes. At the end of each semester
information regarding storage is included in the Check
Out Information.
The following applies to items stored:
• Storage items must be moved by the agreed
date to the allocated store room by the student.
This will be no later than 24 hours prior to your
departure otherwise items will not be stored.
• Storage items must be collected by the Pick Up
Date listed and prior to the commencement of the
Semester.
• The contents stored must not include items of plant
or food matter; be combustible or explosive.
• Fragile or valuable items should not be stored.
• The DRH accepts no responsibility for loss or
damage.
• The University of Melbourne’s insurance program
does not cover personal effects belonging to
students.
Note: Unclaimed or unidentified personal items left behind in the unit/bedrooms will be disposed of one
week from checkout date.
A
B
C
D
E
F
G
H
I
J
STUDENT SUPPORT OFFICER
A Student Support Officer is available for all students and is based in Shepparton - phone: (03) 5823 4504. The
Student Support Officer can help provide access to wellbeing services, financial advice and support and local
community services and activities.
TELEPHONE
Telephones are available in each residence as noted below. Telephone use is only for local calls, no STD calls are
available.
RESIDENCE
Ballarat - Drummond Street
Ballarat - Balanada Close
Benalla - Samaria Road
LOCATION
Living Room
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Unit 6
Unit 7
unit 8
CONTACT PHONE NUMBERS
(03) 5338 7088
Kitchen
(03) 5762 1425
Entrance Foyer
(03) 5485 5121
(emergency only)
Kitchen
(03) 5779 1279
Living room
(03) 5754 1603
Kitchen
(03) 5862 1075
Living room
(03) 5862 1093
POD 1
POD 2
POD 3
POD 4
POD 5
POD 6
(03) 5823 8744
(03) 5823 8717
(03) 5823 8727
(03) 5823 8741
(03) 5823 8753
(03) 5823 8765
Dining Room
(03) 5822 4306
Kitchen
(03) 5722 7912
Mansfield - New Street
Mt Beauty
Shepparton - Graham Street
Shepparton - Kilpatrick Avenue
Wangaratta - Worland Rd
M
N
P
Q
R
No Phone
Echuca - Haverfield Street
L
O
(03) 5334 1007
(03) 5334 1225
(03) 5334 1226
(03) 5334 1227
(03) 5334 1339
(03) 5334 1107
(03) 5334 1134
(03) 5334 1146
Benalla - Wattletree Grove
K
S
T
U
V
W
X
Y
Z
35
A
B
C
D
E
F
G
H
UNLAWFUL SUBSTANCES/ARTICLES
Residents are subject to State laws and breaches may
result in Police action. The DRH will not condone illegal
activity of any kind and will refer allegations to the
Police.
This Induction must be completed for the guest by a
Residential Student Advisor. It is the responsibility of
the inviting student to arrange this with the Residential
Student Advisor.
VISITORS AND OVERNIGHT GUESTS
Keys are not to be given to visitors and Residential
Student Advisors are prohibited from opening rooms
for guests /visitors. Guests are not permitted in DRH or
hospital buildings. Under no circumstances are guests
permitted to attend classes, use University computers
or access the internet.
A student may have a guest stay in their room for a night
or two in the host’s room if this is agreeable to the other
residents.
The
student
must
negotiate
this with the other residents. In the event
that the majority of residents are unhappy
having the guest stay, the guest will not be permitted
to stay.
J
Guests must adhere to all rules applicable to DRH
accommodation residents and guests are the
responsibility of the inviting student. Guests must
complete the Accommodation Induction Checklist that is applicable to all residents using the DRH
accommodation.
K
DRH POLICIES AND GUIDELINES:
I
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
All University of Melbourne students are bound by the
University of Melbourne Statutes and Regulations,
which can be found on the University’s Web page at
the following address: http://www.unimelb.edu.au/ExecServ/statutes
Printed copies of University Statutes and Regulations
are available by contacting the DRH Reception,
or by consulting your University of Melbourne student
diary. You are especially asked to note Statute 13.1
Student Discipline, which can be viewed at the
following web address: http://www.unimelb.edu.au/
ExecServ/Statutes/13.1.html
The statute refers to academic misconduct, breach of
discipline or good order, appeals and penalties. University Statutes and Regulations apply to students’ behaviour in residences whether managed directly by the
University or by its health service partners.
Discrimination, Sexual Harassment
and Bullying Procedure
This procedure aims to assist the University to meet
its obligation to provide a learning and working
environment free from unlawful discrimination,
sexual harassment and bullying.
This procedure applies to all staff and students of the
University engaged in activities reasonably connected
with the University and its semi-autonomous bodies,
excluding the Melbourne Theatre Company. Such
activities may extend beyond University premises. For
example, this policy applies during field trips organised
by the University, staff parties, staff attendance at
conferences and student orientation camps.
36
Guests are not permitted to stay in vacant rooms in
the student accommodation. If a room is required
it must be booked with the DRH Acconmmodation
Officer and an accommodation service fee paid.
UNIVERSITY STATUTES AND REGULATIONS
Further information is available at:
https://policy.unimelb.edu.au/MPF1230
Incidents that involve, or are suspected to involve,
discrimination, sexual harassment or bullying should
be discussed with an Anti-Discrimination Adviser,
Sexual Harassment Adviser or Bullying Prevention
Adviser in the first instance. An OHSE Incident Report
may or may not be the most effective channel through
which to resolve these matters. Your adviser can help
you decide whether you wish to make an incident
report.
“Sexual Harassment” is a general term covering unwelcome sexual behaviour. This could include a
demand for sexual activity (subtle or explicit) or offer
of sexual favours, unwanted and deliberate physical
contact, unwelcome sexual jokes, innuendos or
comments of a sexual nature.
It could also be the display of offensive language,
pictures or publications on whiteboards or notice
boards, the use of offensive language in the
accommodation, classroom or work-place.
Anti-Discrimination
A list of Anti-Discrimination Advisers can be found at:
http://www.hr.unimelb.edu.au/__data/assets/pdf_
file/0019/442090/DA-poster.pdf
Sexual Harassment
Further information is available at:
A list of Sexual Harassment Advisers can be found at:
https://hr.unimelb.edu.au/__data/assets/pdf_file/
0020/442109/SHA-poster.pdf
All requests for assistance will be handled in the strictest of confidence.
Bullying –
A list of Bullying Prevention Advisers can be found at http://www.hr.unimelb.edu.au/advice/equity-diversity/contacts/
bullying
The University is committed to creating and maintaining residences and workplaces that uphold the principles of
fairness and the pursuit of excellence. There is no place for bullying at the University, where safe and respectful
living, work and study environments are a priority. Bullying is unwelcome and unreasonable behaviour that is persistent.
It creates a hostile, uncomfortable or offensive atmosphere for those who are target/s of the bullying. If you are
concerned about bullying, you should report the behaviour to your Academic Coordinator.
DISCIPLINARY POLICY
TERMS AND CONDITIONS: CONTROLLING THE CONDUCT OF STUDENTS IN RESIDENCE
As with sexual harassment, all requests for assistance
will be handled in the strictest confidence.
•
The Facilities & Services Manager, DRH, is responsible
for administering the terms, conditions and agreements
for Department of Rural Health residences. Each
resident shall sign a Student Accommodation
Residential Agreement to accept the terms and
conditions of using DRH accommodation before taking
up residency.
•
•
The DRH Accommodation Handbook is available online
and contains the rules and regulations by which
residents are bound.
•
Minor Offences
The following behaviour will be regarded as a minor
offence and may result in one or more of counselling,
warning, fine and compensation as appropriate:
• Unacceptable level of noise
• Lack of reasonable cleaning or care of
equipment or facilities
• Minor damage to property and equipment
• Minor disturbances
• Inappropriate behaviour causing inconvenience,
annoyance, hurt or embarrassment to other
residents or staff
• Careless attention to the safety and security of
other residents
• Non-declaration of overnight guests
• Excessive consumption of alcohol
• Smoking in non-designated areas
Major Offences
• Wilful damage to property and equipment
• Interference with another student’s room
• Raids
• The possession of firearms or weapons
• Assault on any person on the premises
• Theft of food, equipment, money or clothing in
residence
•
•
The storing, growing, selling or taking of illegal
substances
Wilful misuse of fire or safety equipment
Creation of a major disturbance in the
residence
Physical, emotional or sexual harassment of
residents or staff
Major breaches of security and safety of the
residence and its members
An accumulation of 3 or more formal
warnings
Procedure for Major Offences
In all cases, the Facilities & Services Manager may
choose to suspend the resident while the case is
considered. If criminal activity is alleged the Facilities
& Services Manager will not undertake any further
enquiries but will refer the matter immediately and
directly to the police for investigation and action.
Persons found guilty of a criminal offence will be evicted
from the residences.
In cases that are not referred to the police, the
Facilities & Services Manager will invite the alleged
offender to respond to the allegation in writing within a specified period of not more than five working
days. A meeting may subsequently be convened.
If the offence is proven, the Facilities & Services
Manager may suspend or evict the offender, impose
a fine or probation period and/or refer the offender to
a counsellor or specialist area of the University. The
resident may choose to discuss his/her position with
the Facilities & Services Manager at any time during
this procedure.
Appeals
A resident disciplined by the Resources Manager
may appeal to a Disciplinary Appeals Committee
comprising the Manager, DRH and one other
member of the academic staff appointed by the Chair
of the DRH. Appeals must be in writing and submitted
within five working days of the Resources Manager’s
decision.
37
INTERNET USAGE: PRIVILEGES AND RESPONSIBILITIES OF USERS IS REPRODUCED
BELOW FOR STUDENT INFORMATION
Internet access is provided for study purposes only. Privileges and Responsibilities of Users:
1. Facilities may only be used for authorised purposes.
2. No user may engage in any act or practice, or omit to do any act or practice, which constitutes a misuse of any
of the facilities.
3. Any use of facilities which incurs a charge from a provider must be approved by the provider, and if applicable,
also by the organisational unit which will be paying the charge.
4. Any user who becomes aware that facilities are being used by any person to infringe the intellectual property
rights of another person, or that the effect of any use of any facilities is to infringe such rights, must notify the
University copyright officer forthwith.
Schedule 1 of the Policy, “Misuse”, is provided below for your information
For the purposes of regulation R8.3.R2 ‘misuse’ includes,
k)
a) use for any purpose other than an authorised
purpose;
gambling on-line, other than participation in approved
football-tipping and like competitions, where the primary
purpose is social rather than financial;
l)
use of any facilities for sending junk mail or
unsolicited bulk messages without University approval,
spam, for-profit messages, or chain, hoax or scam
letters or messages;
but is not limited to:
b) use that causes or contributes to a breach of any
provision of a law, statute, regulation, subordinate
instrument or code of practice or conduct applying to
the University or to which users are subject;
c)
use that contravenes a University statute, regulation,
rule, policy or procedure;
d)
creating, transmitting, storing, downloading or
possessing illegal material;
e)
the deliberate or reckless creation, transmission,
storage, downloading, or display of any offensive or
menacing images, data, or other material, or any data
capable of being resolved into such images or material,
except in the case of the appropriate use of facilities for
properly supervised University work or study purposes;
f)
use which constitutes an infringement of any intellectual
property rights of another person;
g)
communications which would be actionable under the
law of defamation;
h)
communications which misrepresent a personal view as
the view of the University;
i)
deliberate or reckless undertaking of activities resulting
in any of the following -
m) use of any facilities for the purposes of any private
business whether for-profit or not, or for any
business purpose other than University business,
without prior approval from the vice-chancellor;
n) use of any facilities to publish a journal or any other
publication, including an online publication such as an
e-zine or website or blog journal, except where the
journal or publication is of a kind authorised by any
guidelines published by the vice-principal (information)
under section 10;
o)
subscribing to list servers, mailing lists and other like
services for purposes other than University work or
study or limited personal use;
p)
participation in on-line conferences, chat rooms,
discussion groups or other like services for purposes
other than University work or study or limited personal
use;
q)
unauthorised accessing of information, including but not
limited to unauthorised access to servers, hard drives,
email accounts or files;
i.
the imposition of an unreasonable burden
on the central facilities or a local facility;
r)
unauthorised reserving of, or exclusion of others from
using, any facilities;
ii.
corruption of or disruption to data on the
central facilities or a local facility, or to the
data of another person;
s)
breaching the University’s Privacy Policy;
t)
performing an act which will interfere with the normal
operation of any facilities;
u)
unauthorised use of the University crest;
v)
representing that a message or material comes from
another person without that person’s authorisation;
w)
knowingly running, installing or distributing on any
facilities a program intended to damage or to place
excessive load on any facilities, including without
limitation programs in the nature of computer viruses,
trojan horses and worms;
iii. disruption to other users; or
iv. Introduction or transmission of a virus into
the facilities.
j)
38
circumventing user authentication or access control
measures, security or restrictions upon the use of any
facilities or account, including the unauthorised
distribution or use of tools for compromising security,
including but not limited to password guessing
programs, cracking tools, packet sniffers or network
probing tools;
OHSE INCIDENT REPORTING &
INVESTIGATION
x)
failure to comply with the conditions of use imposed by
an external provider when that provider’s facilities or
services are used in conjunction with any facilities;
y)
providing a password or other means of authentication
for any facilities to another person without prior written
approval from the relevant provider, or failing to take
reasonable care to protect a pass word or other means
of authentication for any facilities from being accessed
or used by another person;
z)
failing to exercise reasonable care in the use,
management and maintenance of facilities, including
but not limited to taking reasonable steps to ensure
security and integrity of facilities, including protection of
equipment, systems and data from theft, unauthorised
use or viruses;
i.
ii.
iii.
failing to comply with any reasonable
instruction given by or with the authority of the
University copyright officer to remove or
disable access to material;
aiding, abetting, counselling or procuring a
person to do any of the things referred to in
aa.
ab.
ac.
inducing or attempting to induce a
person to do any of the things
referred to in paragraphs (a) to
(aa);
being in any way, directly or
indirectly, knowingly concerned in,
or a party to, any of the things
referred to in paragraphs (a) to
(aa);
conspiring with others to do any of
the things referred to in paragraphs
(a) to (aa); and
attempting to do any of the things referred to
in paragraphs (a) to (aa).
INTRODUCTION
The University strives to ensure the health and safety
of its staff, students, contractors and visitors, and to
reduce its environmental impact, as far as is reasonably
practicable. All OHSE incidents that occur in the course
of University business including in its residences
must be reported. This is crucial to assist the University
to understand, investigate and manage risks to its
people, property and environment.
Some potentially high consequence OHSE
incidents require immediate notification by the
OHSE Unit to regulators such as WorkSafe Victoria.
Serious consequences may apply if this requirement is not met.
OHSE incidents include:
• Injuries or illnesses
• Incidents or near misses
• Property loss or damage
• Environmental damage
See website for more information:
http://safety.unimelb.edu.au/
KEY REGULATORY REQUIREMENTS
The Occupational Health and Safety Act 2004 (Vic)
requires employers to, so far as reasonably
practicable, to provide a safe workplace. The Accident
Compensation Act 1985 (Vic) requires employees to
report work-related injuries and illnesses to an employer,
and for the employer to maintain a register of injuries.
INCIDENT REPORTING
Staff, students, contractors and visitors are required to
report any OHSE incident and/or hazard to their local
supervisor or the manager of the work area as soon as
reasonably practicable. The incident should bereported:
•
•
Via Themis OHSE Incident Reporting, for those
who have access to Themis; or
A hard-copy Incident Report (S3 Form).
High consequence incidents should be reported
immediately, and other incidents should be reported
within 24 hours of becoming aware of the incident,
injury or illness. For more information about high
consequence incidents, http://safety.unimelb.edu.au/
docs/Risk_Rating_Definitions_Reference.pdf
39
SUPERVISOR RESPONSIBILITIES
Incident reports are normally received by the reporter’s supervisor. The supervisor is required to acknowledge the
incident report. If the incident risk rating is medium, high or very high, then the supervisor must ensure that a formal
incident investigation is completed. This would normally be undertaken by an incident investigation team.
INCIDENT INVESTIGATION TEAMS REQUIREMENTS AND ESPONSIBILITIES
The Incident Investigation Team may include the
following participants:
• Local supervisor or manager (Team Leader)
• Persons involved in the incident and witnesses
• Health and Safety Representative (if reasonably
practicable)
• Local OHSE Practice Expert or local OHSE
Coordinator
The supervisor normally acts as the Team Leader.
At least one team member should be trained in
University of Melbourne Incident Investigation
methodology. The incident investigation team establishes
the facts of circumstances leading up to the incident,
during the incident and after the incident, by gathering
and considering information including identified hazards,
the effectiveness of the existing risk assessments and
risk controls. More detailed advice on what to investigate
is available on https://policy.unimelb.edu.au/MPF1206.
The Incident Investigation team must recommend
corrective actions to eliminate or reduce the risk of
reoccurrence of a similar incident so far as is reasonably
practicable. The Incident Investigation Team Leader
must provide a copy of the completed Incident
Investigation (S4) Form to the local OHSE Committee
and the local OHSE practice expert.
The supervisor is responsible for ensuring that
appropriate corrective actions are implemented or that
the recommended corrective actions are escalated to a
person responsible for implementation. The supervisor
is required to ensure that when corrective actions are
being implemented, the local personnel affected are
consulted about the corrective actions. The supervisor
is required to monitor progress of implementation of
corrective actions and record when implementation of
corrective actions is finalised.
OHSE COMMITTEE RESPONSIBILITIES
The Faculty OHSE Committee (or if applicable, the Local OHSE Committee) is required to review incident investigation reports submitted by Incident Investigation Team Leaders. The OHSE Committee is required to nominate
a person (usually the OHSE Practice Expert) to review and report back to the committee on the effectiveness of the
implemented control measures. Please contact your OHSE Practice Expert or Manager for further advice.
University of Melbourne OHSE
T: +61 3 8344 3050
F: +61 3 8344 3057
E: [email protected]
W: safety.unimelb.edu.au
40
This page has been left blank on purpose
41
42
43
COPYRIGHT
Copyright University of Melbourne 2015
Copyright of this publication is owned by
the University and no part of it may be
reproduced without the permission of the
University.
Published by: Department of Rural Health
DISCLAIMER
The University
has used its best
endeavours to ensure
that material in this publication was correct at the
time of printing. The university gives no
warranty and accepts no responsibility
for the accuracy or completeness of
information and the University reserves
the right to make changes
without
notice at any time in its absolute discretion.
Users of this publication are advised to reconcile the accuracy and currency of the
information provided with the relevant
faculty or department of the University before
acting upon or in consideration of the information.
STATEMENT ON PRIVACY POLICY
When dealing with personal or health
information
about
individuals
the
University of Melbourne is obliged to comply with the Information Privacy Act
2000 and the Health Records Act 2001.
For
Further
information
refer
to:
www.unimelb.edu.au/unisec/privacypolicy.htm
www.unimelb.edu.au

2016 Accommodation Handbook Department of Rural Health

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