Young Arab Leaders - Duke University`s Fuqua School of Business
Transcription
Young Arab Leaders - Duke University`s Fuqua School of Business
FINAL REPORT Under the patronage and attendance of Vice President and Prime Minister of the UAE and Ruler of Dubai; Chief Patron of the Young Arab Leaders Board of Trustees , UAE. H.H. Sheikh Mohammed bin Rashid Al Maktoum - 01 - Young Arab Leaders would like to express their sincere gratitude to all the sponsors for their contribution to the success of the event and in supporting entrepreneurship in the region. Sponsored By: Exclusive Cultural Partner: Program Partners: In association with: Gala Dinner Sponsor: Premier Media Partner: - 02 - Index EXECUTIVE SUMMARY ............................ 04 WELCOME NOTE & SPECIAL ADDRESS ............................ 05 PANEL DISCUSSION I : PROMOTING ENTREPRENEURSHIP ............................ 06 PANEL DISCUSSION II : THE ‘IT’ EFFECT ............................ 09 GALA DINNER – PALACE HOTEL ............................ 12 GENERATION IN WAITING ............................ 13 PANEL DISCUSSION III : PIONEERING OR MOVING BOUNDARIES ............................ 14 CELEBRATING ZAMALA 2010 ............................ 19 ‘INSPIRING ENTREPRENEURSHIP IN THE MIDDLE EAST’ ............................ 19 VISIT TO BURJ KHALIFA ............................ 21 - 03 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 : Summary ‘Bridging the Divide: Entrepreneurship for the Arab Future’ 5-6 November, 2010 The Address Downtown Hotel, Dubai, UAE EXECUTIVE SUMMARY: The Young Arab Leaders 5th Annual Regional Entrepreneurial Summit 2010 was held from 5-6 November at The Address Downtown Hotel in Dubai under the patronage of His Highness Sheikh Mohammed bin Rashid Al-Maktoum, Vice President and Prime Minister of UAE, Ruler of Dubai, and the Chief Patron of YAL’s Board of Trustees. Nowhere is the potential of individual empowerment more apparent than in the creative energies unleashed through entrepreneurship. Throughout the Arab world, an increasing number of intrepid young entrepreneurs are creating businesses, providing jobs, building brands and fulfilling their own dreams. But too often, these “success stories” are the exceptions in a region which places a premium on job security and stigmatizes "failure," and where aspiring entrepreneurs lack access both to capital and to the experiences and insights of their fellow travelers who have “made it.” In order to highlight the challenges and bring out recommendations and possible solutions from experts, the Young Arab Leaders (YAL) hosted “Bridging the Divide: Entrepreneurship for the Arab Future” in Dubai, UAE, from 5-6 November, 2010, under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, and Chief Patron of the YAL Board of Trustees. The regional summit gathered over 300 leaders from private industry, government, academia and nongovernmental organizations and brought out new ideas, built creative synergies and offered valuable networking opportunities. Delegates representing over 15 Arab nationalities came together seeking to stimulate entrepreneurship and help unlock the creative potential of the Arab world. - 04 - Inaugurated by His Highness Sheikh Mohammed bin Rashid, the summit was attended by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, and other dignitaries. Over 300 delegates attended the forum which called for a review of the education system in the Arab world to facilitate creativity and self-reliance, urged the youth to be innovative and persistent, while asking government and private sector organisations to create 10 million jobs a year to tackle future social challenges that may be generated by a fast increasing population. Some speakers offered their real life examples while others recommended a thorough review of the academic and regulatory systems to enable more youth to take an independent path to success. Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Welcome note: Her Excellency Ms. Najla Al Awadhi, Member of the UAE Federal National Council; CEO of Dubai Media Incorporated (DMI); Director of Dubai One; and member of the Board of Directors Young Arab Leaders, UAE, welcomed the gathering and urged organisations in the Arab world to be more flexible in their approach in tune with the times to cope with the current challenges. She said organisations are reformed and restructured because of the current economic times and the YAL continues to initiate fresh measures to fulfil the ambitions of the youth in the Arab world. The new initiatives will ensure the youth begin a new era, contributing to create a knowledge-based and sustainable community in the region. Al Ghurair called for four key initiatives – an effective and practical education system for youth to set up business and possess a practical mind, finance from banks as well as government-guaranteed loans for SMEs, right rules and regulations to encourage SMEs and small entrepreneurs, and transfer of best practices from the Arab world that has so many success stories which the youth only need to follow. "Educational institutions have a responsibility to teach students entrepreneurship and foster entrepreneurial thinking among students," he said. ---------------------------------------------------“Arab world has lot of success stories and the youth only need to follow the example. Youth must learn from old expertise and clone these experiences” H.E. Mr. Abdul-Aziz Al Ghurair, CEO of Mashreq Bank Her Excellency Ms. Najla Al Awadhi ---------------------------------------------------Special Address: He remarked: “Our forefathers had limited opportunities. They were mostly into pearl diving, going out to the sea for three-to-four months at a stretch. Now the opportunities are limitless. The world has a lot of challenges but with organisations such as YAL that can adopt new methodologies we can guarantee the success of our youth who have to establish giant companies to contribute to the region’s economic progress. But in order to achieve this objective the countries have to work hard. He added: “Organisations such as the Mohammed bin Rashid Establishment for Young Business Leaders and the Khalifa Fund offer finance for small entrepreneurs. This helps encourage the small and medium sector.” His Excellency Mr. Abdul Aziz Al Ghurair His Excellency Mr. Abdul-Aziz Al Ghurair, CEO of Mashreq Bank, pointed out that private businesses need to make up 70 per cent of the gross domestic product (GDP) for Arab economies to stabilise as youth, who constitute 130 million or one-third of the fast increasing Arab population, needs new employment avenues. - 05 - Citing the examples of countries such as Algeria and Tunisia that have dedicated ministries to foster young entrepreneurs and small businesses, he said appropriate regulations are required for such establishments in other countries to emulate these examples. Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Pointing out that nearly 50 big businesses started from scratch, he called for youth to be determined with perseverance and take failures as stepping stones to success. He added that banks should be encouraged to play an increased role in guaranteeing loans to finance small projects for small business ventures. Panel Discussion I : Promoting Entrepreneurship: Whose role is it? Moderator: Dr. Sulaiman Al Hattlan - CEO of the Arab Strategy Forum, UAE; “Arab youth must learn from old expertise and clone these experiences for their own success,” he said and remarked that youth must be encouraged to start small businesses so that they can effectively contribute to a country’s GDP and reduce their dependence on the governments. Speakers: > H.E. Sheikh Khaled Bin Zayed Al Nahyan Chairman and Founder of the Bin Zayed Group; > His Excellency Mr. Mohammed AL Madi Vice Chairman and chief executive officer of Saudi Basic Industries Corporation (SABIC); > Mr. Mustafa Abdelwadood - Managing Direc- tor and Chief Executive Officer of Abraaj Investment Management, ,member of the Board of Directors Young Arab Leaders, UAE; and In conclusion, Al Ghurair summarised the key ideas of his address as follows: > Mr. Abdul Baset Al Janahi - CEO of Moham- > Outlined four key points that need to be med Bin Rashid Establishment, UAE. addressed – education, finance, right rules and regulations and transfer of best practices to achieve this objective > The need to establish giant companies to lead open markets and contribute to GDP while giving opportunities for youth > Highlighted the fact that banks should be encouraged to play an increased role in guaranteeing loans to finance small projects for small business ventures Quoting World Bank report that says Arab world needs to create six million jobs a year or 60 million jobs in the next 10 years for the youth, Al Hattlan asked whether it would be possible for the Arab world to face this challenge and could private sector be the only solution? - 06 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Outside sub-Saharan Africa, the Arab world has the highest average unemployment rate, estimated at 13%. Among the youth and recent graduates, it is more than double that figure. He asked panel members to highlight various measures that can help promote entrepreneurship and public/private partnership in the region. “Later in her life, when a catchphrase was needed for a marketing campaign, she offered her suggestion that was accepted. That project was for a multinational corporation, which offered her a job as a copywriter. She was talented in writing and her capabilities were ideal for a commercial entity.” Sheikh Khalid pointed out that Injaaz has been operating for eight years and last year alone helped 175,000 Arab youth. It plans to raise this number to one million next year. But he also called for more organizations and effective ways to reach even more number of youth. He urged the public and private sectors to come together to help youth and called for more brainstorming by organisations to rapidly plan out ways to train a large number of youth. He pointed out that it is imperative to discover talent at an early stage, at the school-level. “But what we see here nowadays is children taking up specialization because of pressure not because of interest. A child needs to discover itself.” He said: “A budding entrepreneur needs to accept failures and the word ‘Failure’ has a different meaning or connotation in English and Arabic. We need to learn from failures and decide how or where to proceed. Everyone is an expert in some field or the other and every expert needs to pass through difficulties but has to avoid feeling negative. The only way out is to keep trying and trying.” Insisting that the education system in the Arab world can be improved to offer leadership skills to students, he called for the need for right education to build a new system that will adequately address the requirements of youth. He said: “I for one cannot criticize the education programme because I learnt from it and I am an outcome of that system. But we can certainly discover talents and I leave the discussion on education to the experts.” He added: “Let me give you an example. At one school every child was asked what they would like to become when they grow up and everyone answered a pilot, engineer or doctor. But one child did not offer any answer at all. When asked, she said she wanted to be a poet as she is interested only in literature. She grew up interested in poetry and literature, nurturing that turn of mind all by herself. H.E. Sheikh Khaled Bin Zayed Al Nehayan ---------------------------------------------------Mohammed Al Madi remarked that Saudi Basic Industries Corporation (SABIC) is ranked sixth in CSR activities and supporting youth. He called for more entrepreneurship and additional investment. SABIC already leads in this area. An SR80-million fund is dedicated to helping youth and conducting a feasibility study on helping young entrepreneurs set up businesses. Another big initiative is by the Ministry that offers on-job training. The Institute of Plastics and Engineering additionally supports 600 trainees for SMEs, he added. “The leadership has to play a bigger role in developing entrepreneurs. The government, business, media and the human resource capabilities of the budding entrepreneur himself play major roles. A very high qualification/ level of education, motivation and leadership are some of the main factors to succeed,” he pointed out. - 07 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Mustafa Abdelwadood called for creating a culture of entrepreneurship and a comprehensive system to encourage professionals including doctors and engineers to become entrepreneurs. He added there cannot be a single solution as it has to employ multidimensional methodologies. “Of course, we invest in the Arab world as a private equity firm. But we look at the commercial formula, check whether it is a viable commercial formula and look for profitability as we also need to keep in mind our returns. There are a lot of SMEs that deserve support. We do have funds for emerging businesses but we look at it commercially.” He agreed with Janahi’s statement about passion for the job and said ‘what is needed in a budding entrepreneur is passion, work ethics, commitment, perseverance, and diligence.’ the retail sector that has promising opportunities in a commercial city like Dubai,” he said. “But whatever someone is interested in, whether it is communications or call centre, early starting is necessary. Youth is highly capable and we can make out whether someone loves a project or not. If you are committed, nothing can stop you. You need to identify whether you are in love with that job or simply interested in having an affair,” he added. “Youth also should have a strong inclination to attend training courses and efforts must be taken to understand what prevents youth from entering the SME sector. At the same time education needs to be sufficient enough to meet their career/employment/business requirements,” he observed. Mr. Abdul Baset Al Janahi ---------------------------------------------------- Mr. Mustafa Abdelwadood ---------------------------------------------------- Questions raised during the discussion included: Abdul Baset Al Janahi highlighted the name change to Sheikh Mohamed bin Rashid Est for Developing SMEs and said the organisation has incubators, training programmes, projects from government and banks. “But all need to work together as people refuse to work with start-ups at present,” he added. Pointing out that only AED70 million of the dedicated AED800 million fund has been utilised by the organisation, he called for the youth to be more courageous in taking up fresh business ventures. “We have spent so much on training so many youth. The young entrepreneurs should also be introduced to - 08 - > How to promote entrepreneurship public/private partnership in the region? and > How can we cooperate with Government in mentoring emerging entrepreneurs? > Would it be possible for the Arab world to face this challenge and could private sector be the only solution? Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 In conclusion, each speaker summarized the key ideas of the session, including: > Abdelwadood: Need for a young entrepreneur to have perseverance, diligence and commitment; Arabs do not celebrate the good examples > Al Madi: Financing is a key factor but big businesses can begin to buy from SMEs to encourage them Panel Discussion II "The ‘IT’ Effect: How Entrepreneurs Defy the Odds" Moderator: Ms. Nima Abu Wardeh News, UAE Speakers: > Mr. Habib Haddad - Co-Founder of Yamli.com, USA > Janahi: We need people to take risk in the > Mr. Ihsan Jawad – Vice Chairman of Zawya beginners; The young entrepreneurs should also be introduced to the retail sector that has promising opportunities in a commercial city like Dubai Board of Directors, UAE > Mr. Rabea Ataya – CEO and Chairman of Bayt.com; Young Arab Leaders Member, UAE > Ms. Zeyna Al Jabri – Founder of Buzoor, UAE > Sheikh Khalid: It is imperative to discover talent at an early stage, at the school-level; A child needs to discover itself > Mr. Abdulrahman I. Tarabzouni - Regional Manager, Emerging Arabia, Google; Young Arab Leaders Member; KSA Key Topics Addressed in the Opening Session: > Ms. Nima Abu Wardeh - Lack of content? Is High rates of unemployment, and challenges to the youth in the Arab worlds Opportunities provided by some organisations including government and private sector entities Restructuring the education system in line with the employment requirements Role and extent of government investment in education Specialisation of education to reflect the student’s area of interest Role of private equity in setting up new ventures Government programmes in some countries including Saudi Arabia, Tunisia, Morocco and Algeria How determined are the youth to take up entrepreneurship? - Presenter for BBC World Internet not always good? Is it too gigantic? Why the technology sector? Ihsan Jawad: Post-2000 and after the dotcom bust, funds were looking for high returns on their investments. People also needed credibility for their investments. This could also be because of lack of investment opportunities in sectors such as real estate and stock markets. That offered an opportunity for venture capitalists and other entrepreneurs to start looking at the technology sector. The GCC region lacks compatibility among groups. Communication is lacking. Only the two or three who can communicate well, end up getting the funding for new ventures. On the contrary, in the US there is connectivity and proximity. We have financiers in Jordan and Lebanon but not in the GCC and there should be more forums like this to bring people together to communicate and understand each other’s business requirements. - 09 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 My advice is “Do not wait for anyone; go ahead and do it; I learnt the hard way after so many failures.” Mr. Ihsan Jawad ---------------------------------------------------Rabea Ataya said “If an emerging entrepreneur wants to succeed, he needs to aim high, remain staunchly ambitious and inject faith in people around him. He also needs persistence to follow up on projects, and his success hinges upon whether he can persevere and then develop on the concept.” He added: “Most people in the Arab world do a ‘copy & paste’ job. Copying is not bad but the way copied material is used is important. Copying may often lead to failure as the entrepreneur will have NO competitive advantage. R&D in the Arab world is not well developed.” Habib Haddad says as an Internet start-up his company was focused on addressing the challenges specific to the Arabic web world. “We offer the Smart Arabic Keyboard and Yamli Arabic Search created specifically to fill a niche gap as we saw it because we continuously keep in touch with the users.” “As an Internet start-up, we feel an entrepreneur has to build his concept before he hits the ground running, a key feature we find as the success behind people in Silicon Valley. It is important for someone with complementary skills and a vision to have a team and probably put in more than 10 hours a day to succeed,” he said. “The idea (behind a venture) is not important but execution holds the key. Also, lack of an appropriate ecosystem (support in the society) really hurts the Arab world,” he added. “The Internet minimizes costs. One may fail several times but with technology can offer you tremendous advantages.” “If we make a good product that has demand and a good business model that has its utility, then the reward is imminent.” He pointed out that driven by Dubai, the Arab world has experienced reverse brain drain and witnessed people seeking opportunities in the region. “Dubai has changed the paradigm of brain drain. I am a Stanford alumni. Once it was difficult to get people here to this region. Then, in one year alone we hired six people, six western-trained technocrats.” Mr. Habib Haddad ---------------------------------------------------- Everyday, friends are starting businesses in the region, and doing it in large numbers. But they are not translating them into big projects or ventures. Mr. Rabea Ataya - 10 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Zeyna Al Jabri said her company Buzoor was established to promote the love for Arabic language among children. “Our market is schools and we would like to do a lot for the children but even after more than a year, we are still not sure which technology to deploy – open source or close.” “Also technology should be tapped to make everything attractive to children. We feel the ‘look’ (the visual appeal) of Arabic can be made more eye-catching to kids. The Arabic font is standard for all PCs and not smart enough for children to choose or prefer. This is part of the reason for the delay. I am sure experts will help me identify the right technology. We feel technology in the Arab world needs to improve.” He added: “Have an idea? Just do it. Sometimes an idea can be identified by sheer coincidence. When the company grows big, then we can think about making money. It is like making a move on the chessboard. Speed does not matter but skills definitely do.” He pointed out that the Arab world needs rationalization of policies, including the immigration policy if the example of Silicon Valley is taken into consideration. “Diversity is the key to success in Silicon Valley. In the US for example, 25% of the total number of companies set up in the last 10 years were established by immigrants,” he observed. “The youth should not give up. If not internet, there may be other means to execute ideas. If you put any ideas into practice and do not look only for profit in the initial stages, then success will be definitely yours,” she added. Mr. Abdulrahman I. Tarabzouni ---------------------------------------------------In conclusion, each speaker summarized the key ideas of the session, including: > Are we investing in risky enough ventures in Ms. Zeyna Al Jabri MENA? ---------------------------------------------------- > Is Internet not always good? Is it too gigantic? Abdulrahman said: “The Arab world is the single largest bloc after China and India. Compared to the Internet’s magnitude our share is very small. In 2003, Arabic content amounted to five ‘exabytes’ and in 2010 it still remains the same with less than 1% annual growth.” > When can we invest in brains? “Are we investing in risky enough ventures in MENA? We need to invest in ventures that are considered 90% failure and try to make them successful, instead of investing in ventures that are 10% successful and make them fully successful. Here, we need an initiative, an idea that can change the world or prove to be a turning point. “ - 11 - > Why enter the technology sector? How relevant it is for today’s entrepreneur? Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 In conclusion, each speaker summarized the key ideas of the session, including: > Ihsan Jawad: Do not wait for anyone; go ahead and do it; I learnt the hard way after so many failures. > Abdulrahman: We need to invest in ventures that are considered 90% failure and try to make them successful, instead of investing in ventures that are 10% successful and make them fully successful. > Zeyna Al Jabri: The Arabic font is standard for all PCs and not smart enough for children to choose or prefer. This could be made more appealing to kids. GALA DINNER – PALACE HOTEL KEYNOTE SPEECH BY: Dr. Naif Al-Mutawa who is a Kuwaiti clinical psychologist and creator of THE 99, the first group of comic superheroes born of an Islamic archetype. THE 99 has received positive attention from the world’s media. Recently, Forbes named THE 99 as one of the top 20 trends sweeping the globe and most recently, President Barack Obama praised Dr. Naif and THE 99 as perhaps the most innovative of the thousands of new entrepreneurs viewed by his Presidential Summit on Entrepreneurship. The Dinner included a special screening of one of the 99 Episodes . > Habib Haddad: The idea (behind a venture) is not important but execution holds the key. Also, lack of an appropriate ecosystem (support in the society) really hurts the Arab world > Rabea Ataya: Dubai has changed the paradigm of brain drain Dr. Naif Al-Mutawa Key Topics Addressed in the Opening Session: The relevance of technology and investments in technology Lack of ecosystem that hurts Arab world, offering no support for entrepreneurship in the Arab world. The role and effectiveness of an idea and how it can change the world or prove to be a turning point Role of R&D and lack of support in Arab world Need to create more content in Arabic Strong characteristics that are required for an emerging entrepreneur to succeed ---------------------------------------------------- - 12 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 November 6, Day-II Minimum acceptable housing is another expectation from the Arab youth. But the quantitative changes brought about by the boom have not always accompanied social changes. The net result is the rise in unemployment, rise in informal job contracts, and rise in marriageable age, all negative outcomes socially. DR. TARIK YOUSEF: “GENERATION IN WAITING” The book titled “Generation in Waiting” was published after four years of research work and includes case studies on the key concerns facing the Arab world. It highlights the number of youth in the Arab world suffering and waiting – waiting because their future is on hold. They are waiting for jobs, housing, and marriage. There are 100 million youth waiting for opportunities in the Arab world. In other words, 100 million youth are looking for new opportunities. To lift the Arab youth out of passive exclusion, a dynamic policy change and a proactive education system are needed immediately. Also needed is a longterm vision in dealing with current issues. We need to link policies with outcomes, while policies need to be more flexible and open to amendments. Is this a temporary phase? These opportunities v/s challenges are not related to time alone. Businessmen, for example, do not have time to tackle these issues. Young entrepreneurs need not wait for governments to come to their rescue. Faith in taking their own role becomes the key to their success. These challenges place extraordinary pressures on the local economy. Except for the beginning of the previous century, not many path-breaking changes have been seen in the Arab world. The youth in the Arab world feel excluded. The exclusion of youth happens as they wait during the transitional period – transiting from studying to employment and to setting up a family. Dr. Tarik Yousef Youth face four major challenges – education, employment, marriage, residence (roof over the head). All interrelated. In conclusion, Tarik Yousef summarised the key ideas of the session, as follows: Our countries are building universities rather than employment, marriage, residence (roof over the head). reengineering the education system > Youth face four major challenges – education, > There are 100 million youth waiting for oppor- Dr. Tarik Yousef, Dean of the Dubai School of tunities in the Arab world; waiting with their future on hold Government, UAE > Entrepreneurs need not wait for governments. The education system needs reengineering, not building of more universities. Rules and regulations continue to stifle entrepreneurs in most countries. The fear of finance is another reason that keeps the youth dormant. Unless these barriers are treated smartly, growth for the youth will remain stagnant. - 13 - Faith in taking their own role becomes key to their success > For youth motivation is the beginning > Revision of policies needed but we need to link policies with outcomes Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Panel Discussion III ‘PIONEERING OR MOVING BOUNDARIES?’ As risk takers who expand the scope of opportunity and overcome limitations, entrepreneurs take pride in “breaking the rules” of how things are usually done. One such example is Muhammad Yunus who is the founder and Managing Director of Grameen Bank. During a research project in 1976 he realized that very small loans could make a disproportionate difference to those living in poverty, especially when targeted at women. Whilst the ideas behind micro-credit resided elsewhere, it was Yunus who turned the opportunity into action by creating an institution to lend to those who had nothing. Yunus and his colleagues encountered everything from radicals to the conservative clergy who told women that they would be denied a Muslim burial if they borrowed money from the Grameen Bank. Unperturbed, the bank and its founder continued and were rewarded with the Nobel Peace Prize in 1996, "for their efforts to create economic and social development from below. ---------------------------------------------------Nadine: Early stages of entrepreneurship at 13% in the Arab world stand better against 8% in the US and 6% in the UK but below 19% in China. Development boosts entrepreneurship, but how far can the boundaries be pushed? ---------------------------------------------------- ." As of 2009, the Bank had issued US$ 9.4 billion to 8.3 million borrowers. It has 2,564 branches, works in 81,362 villages and has a staff of 22,807. If Yunus had simply followed the rules there would be possibly be no Grameen Bank today. But how far is too far when it comes to pushing the boundaries of acceptable conduct? Can some outdated rules and traditions be justifiably questioned in the interest of promoting Entrepreneurship and development? Moderated by Ms. Nadine Hani - Presenter for Al Arabiya Business News, Panellists: Salam Saadeh: Development rates may prove a higher percentage of entrepreneurship but the quality of the projects in the Arab world are driven by need and not by innovation. Huge gap in innovation but it has to go hand in hand with plans for the future. With its abundant capital, the region can do a lot more to support the SME sector. “A dedicated system has to be in place with appropriate policies and procedures. Venture capital has to support new companies, not those already in operation. But offering financing to entrepreneurs alone will not help and what is needed is an all-round support system,” she said. “The region is in its early phase now but clusters are needed to support businesses and augment or develop the industrial sectors. We need to remember only five out of 10 projects are known to result in fruition,” she added. > Mr. Ahmed Younis - Director of Strategic Partnerships and Communications for Silatech, Qatar, > Ms. Salam Saadeh - Founder and CEO of Activem; Young Arab Leaders member; UAE > Ms. Rama Chakaki - Partner at Baraka Ventures, UAE, Ms. Salam Saadeh > Mr. Mohammed Johmani - Founder and CEO of O2 Network; Young Arab Leaders member, UAE - 14 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Rama Chakaki: As a social entrepreneurship and web technology business incubator, and an advisory services company, Baraka believes in sustainable projects that are community-responsible. “My advice to young entrepreneurs is “no does not mean cannot be found”. But competition instils a spirit of cooperation for the overall advantage.” “Our Tawasul initiative aims to engage young people and students in grass root conservation and restoration ecology. We are still operating within the region. In two years, we have trained 500 students and they have learnt about diving and underwater life. Next year we aim to train 700 students.” “Technology-savvy kids need to also act like envoys for their businesses. We corresponded through the Net and received a good number of responses from youth. We recommend working online. We were also able to contact universities in the UK and the US.” She cited the example of Khalil from Gaza, who, though handicapped, has taken a licence in diving. “With the help of His Highness Sheikh Hamdan bin Mohammed, we are making a documentary on this young boy, which has proved how Arab youth can be successful even without any help.” Ahmed Younis said: “Idea of change in any community, whether social or economic, is truly welcome if it brings a better future. Change is a must and everyone has to accept change. If we use various forces as individuals, we can push governments to change policies.” “We accept ideas and we want young entrepreneurs to help us help them. But the changes have to be interdisciplinary and with intense collaboration we can change religion, politics and the community in general.” A recent survey by Silatech found that given the chance, not less than 26 per cent of young Arabs aged between 15 and 29 would like to leave their country for good. Almost 50% of the youth in the survey said they have a plan to start a project in the next 12 months. The comparable rate in the West is only 4%. “Development of skills and appropriate education are imperative for creating working opportunities for the youth. We are currently working towards this objective.” Also in the survey, we found 54% of the youth prefer to get government jobs while 75% of them are looking for companies to help find a job. “Idea of change in any community, whether social “Our Bidayat initiative is meant to facilitate a community of individuals and organizations launching projects that benefit the community in the Middle East.” or economic, is truly welcome if it brings a better future" Ahmed Younis, Director of Strategic Part- “Engaging others for the sake of the community is the key and the Net provides the best route.” nerships and Communications for Silatech, Qatar “Changing policies need to be directly related to providing the youth with rightful opportunities. Solution or problem depends on the state of mind and how anyone looks at it. But it is important to be aware the problem/solution.” Ms. Rama Chakaki “In a world that operates on globalisation and integration, the Arab youth feel increasingly sidelined.” ---------------------------------------------------- - 15 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 “How do we make government organisations implement sound and well-organised policies for youth? We can provide them the ability to help themselves by removing the barriers and offering training. More than certificates, it is the skillsets that are important and there has to be a link between training and employment. The youth can expect to have jobs once they are trained. Youth also have to think how they can put their business plan into action and change their matrix.” “Though organizations and the government leaders try to help, the policies do not help as they are yet to take market demand into consideration. Probably professionals including teachers, SMEs and entrepreneurs must come together to adopt a comprehensive approach to tackle this challenge,” he added. We have also produced several artistes who have been successful as musicians and actors. But we need to create, encourage, develop and promote more people like Mohamed Hareb, creator of Freej because his concept is an enormous success because of its novelty element.” “We accept ideas and we want young entrepreneurs to help us help them. But the changes have to be interdisciplinary and with intense collaboration we can change religion, politics and the community in general.” Mr. Mohammed Johmani Mr. Ahmed Younis ---------------------------------------------------Mohammed Johmani said: “In the recent past, not many telling examples to look up to, except one or two. The best example that stands out is Fadi GandhourGhandour of Aramex. “But we in the Arab world have still not produced a Warren Buffett, thought there are strong contenders in the making.” “At the same time, there is no need to look for examples in the West even though success stories like Google and Facebook are not mere accidents. One has to remember that these two successful projects did not originate in Silicon Valley. However, they created a revolutionary concept and nurtured them till they became full-fledged and successful corporations. We need stories like these in the Arab world. There are also instances when companies that are hugely successful now floundered in the initial stages as start-ups. The best example is Google.” ---------------------------------------------------Nadine: Why we in the Arab world are not used to taking risks in business? Is this a social probemproblem and how do we motivate young entrepreneurs? Anyone can target the Arab market and provide value-added products. How many of the best the government can support? Eventually Google offers diverse language tools and Facebook and Twitter too will be targeted in the Arab world. It is a competitive landscape that needs to change. But are they making money? “In a world that operates on globalisation and integration, the Arab youth feel increasingly sidelined.” “How do we make government organisations implement sound and well-organised policies for youth? We can provide them the ability to help themselves by removing the barriers and offering training. More than certificates, it is the skillsets that are important and there has to be a link between training and employment. The youth can expect to have jobs once they are trained. He added that it is imperative not to differentiate ‘starters’ from full entrepreneurs. - 16 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Youth also have to think how they can put their business plan into action and change their matrix.” “Though organizations and the government leaders try to help, the policies do not help as they are yet to take market demand into consideration. Probably professionals including teachers, SMEs and entrepreneurs must come together to adopt a comprehensive approach to tackle this challenge,” he added. ---------------------------------------------------- Ms. Nadine Hani ---------------------------------------------------Salam Saadeh said “There is no dearth of ideas but not many youngsters have come forward to make it a reality. Young entrepreneurs should not wait for anyone to help them. The “idea first - then money – and then only I will quit the government job” attitude will have to go. ‘Social security’ need not be in the government job alone. If someone is really excited about an idea that itself is a success. That means an entrepreneur has begun to believe in the concept and has the determination to find the right people to support his/her idea, but support not from the point of view of a CSR initiative.” “We, as a community, should also be more involved in encouraging youth to go for new concepts. Families need to motivate youth and support them, at least morally if not financially, when they take up new business ventures,” she said and added that a concept also has to keep evolving to remain successful and failures initially should be used as stepping stones to bounce back and grow. Rama said: “Education should develop the capability to bounce back from failures. Youth should be encouraged and empowered by their education to take care of projects in the future as an entrepreneur.” ---------------------------------------------------Ahmed Younis said: “Our objective as a community is still not clear in this regard. When the SMEs constitute a major portion of the economy, we need to come together not only as entrepreneurs but everyone and find a common way to achieve the objective. This need not be in the business sector alone. All are integral to the society and no one can be regarded as separate from the community.” “Our organisation works in countries such as Yemen, Iraq, Morocco, and Syria. More than 70,000 youth have benefited from microfinance. Organisations such as Silatech and the Dubai School of Government are doing a commendable job.” ---------------------------------------------------Mohammed Johmani pointed out R&D plays a key role in entrepreneurship as it leads to innovation and even older projects need to go through the process to ensure continuous success. “Investors can be convinced if there is value addition in a new start-up but of course that depends on the definition of their idea of ‘value-addition’. An investor looks for returns and that is his/her right. Bill Gates, the richest man (or second richest) in the US is also the richest man in the world because he believed in his ideas that continue to influence the world. But the key factor is an entrepreneur has to stand up for his/her own share of responsibility.” ---------------------------------------------------- Ms. Salam Saadeh - 17 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Salam Saadeh: “Nothing is holding back anyone from going global. Ideas are easier than ever before and going global is even easier. Twenty years ago, the scenario was different. Entrepreneurs who could not get finance went to the West. But it is not necessary as one can be innovative in his/her own traditional industries and get the required funds.” In conclusion, each speaker summarized the key ideas of the session, as follows: ---------------------------------------------------Nadine: Is lack of networking among women an impediment to businesswomen? Can social entrepreneurship be augmented by better communication mechanism through government programmes? ---------------------------------------------------Salam Saadeh said the 21st century women can be empowered through network, especially through media. ---------------------------------------------------- > Mohammed Jomani: R&D plays a key role in entrepreneurship as it leads to innovation and even older projects need to go through the process to ensure continuous success > Ms. Salam Saadeh: Entrepreneurs who could not get finance went to the West. But it is not necessary now as any one can be innovative in his/her own traditional industries and get the required funds within the region > Ms. Rama Chakaki: Education should develop the capability to bounce back from failures > Ahmed Younis: Development of skills and appropriate education are imperative for creating working opportunities for the youth. Ahmed Younis said only those who have a new idea, challenged the existing conditions and remain consistently determined to succeed can achieve their objectives. “If someone works towards achieving the objectives, he/she will have success. We support these individuals.” Key Topics Addressed in the Opening Session: ---------------------------------------------------- > Huge gap in innovation needs to be fixed Nadine: Do universities give the right tools to students to develop a business? ---------------------------------------------------- > Competition instils a spirit of cooperation for the overall advantage Ahmed Younis: “We are trying to do this. The examples are the Qatar Science and Technology Park and Injaaz in the UAE. One key factor to remember, if someone wants to be an entrepreneur he/she has to make it happen.” > Availability of funds for emerging entrepreneurs Questions raised during the discussion included: > Universities and the right tools to develop entrepreneurs > Any concept has to keep evolving to remain successful and initial failures should be used as stepping stones to bounce back ---------------------------------------------------> Why we in the Arab world are not used to taking risks in business? Is this a social probem and how do we motivate young entrepreneurs? > Do universities give the right tools to students to develop a business? > Is lack of networking among women an impediment to businesswomen? > How do we make government organisations implement sound and well-organised policies for youth? ---------------------------------------------------- - 18 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 CELEBRATING ZAMALA 2010 Those who shared their distinct experiences with the US companies include Alia Gharaibeh, business development consultant from Jordan, Khaled Amr of Corplease from Egypt, Karam Nagsli of Global Transport and Logistics in Syria, Rasha Yousif of Arab Insurance Group in Bahrain, Manal Al Matrook of eGovernment Authority in Bahrain, and Rami Halawi of Galaxposure in Lebanon and the UAE. The Zamala programme brings bright young entrepreneurs and executives from the Middle East to the US for three weeks to learn about American business society and culture and also features a similar exchange programme for American entrepreneurs and executives to visit the Middle East. ADRRESS: ‘Inspiring Entrepreneurship in the Middle East’ Fadi Ghandour, Founder and CEO of Aramex “An entrepreneur has to think of problems as solutions.” Fadi Ghandour Founder and CEO of Aramex Fadi Ghandour delivered his address in English, thereby making a statement on the region’s ability to communicate in the English language and making the message clearer to everyone in a globalised world. He pointed out that the Arab world has fallen into a cycle of negativity and deficiencies. “Of course there are challenges including deficiency in education, knowledge and skill levels. But an entrepreneur has to think of problems as solutions. The Arab world has so many successful entrepreneurs. Syria, Jordan and Egypt are some of the best examples. It is inspiring to sense the level of entrepreneurship in these countries.” The challenge, probably the biggest, is to have mentors. A young entrepreneur has to think positively on how and where his idea can be taken forward. The Arab world is in need of a paradigm shift in its perceptions. It has to get into an action mode and stop blaming governments for not doing enough. Governments cannot always be solution providers. The biggest employer is the SMEs. Experts at this forum quoted statistics from various sources about the 100 million jobs that need to be created in the Arab world in the next few years. But this needs several measures to be taken on an urgent basis. The education sector needs to be fixed. The Arab world also needs to organise itself and initiate a call of action as opposed to simply being arm-chair revolutionaries. “Big is good but small is even more beautiful,” he said and added “The Arab world has to move away from headline-grabbing mammoth projects and from hard assets to creating soft assets. Building schools alone cannot bring skills to students. The corporate sector needs to open up more and the public sector needs to initiate positive changes. ‘Proper governance’ is what is required. The future can be built only in partnership with the community.” - 19 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 “In my own personal paradigm shift I have moved away from making complaints to engaging in projects that help bring in private sector to create and develop entrepreneurs. We established an organization that offers over 500 scholarships in a community that is beginning to change only now after so many years. It was not easy getting them to respond but what is needed is engaging the community and touching peoples’ lives. The organisation has helped develop several successful microentrepreneurs. The initial money that was offered on loans has been paid back 99.5%. And more than 85% of these small entrepreneurs have now become owners of the projects and they come back for more funds. Microfinance does create an entrepreneur and it can cut across religion or culture. But an entrepreneur has to be bold enough to face challenges and not be afraid of failures. He emphasised that the sale of Maktoob.com to Yahoo! should be celebrated as this is the first time a knowledge industry leader in the Arab world has been recognised for its value and acquired by a multinational corporation. “This will bring global knowledge leaders to the region, enabling access to several more emerging Arab startups,” he added. He applauded Sheikh Sultan Al Qassemi, a “social entrepreneur who works consistently to awaken our conscience towards successfully challenging social issues.” In conclusion, Fadi Ghandour summarised the key ideas of the session, including: > The Yahoo!-Maktob deal will bring global knowledge leaders to the region, enabling access to several more emerging Arab startups > Microfinance does create an entrepreneur and it can cut across religion or culture. But an entrepreneur has to be bold enough to face challenges and not be afraid of failures Mr. Fadi Ghandour > The Arab world has to move away from headline-grabbing mammoth projects and hard assets to creating soft assets “I learnt from the food business which did not make money. Success did not come so easily. I tried and failed but I learnt in the process,” he added. “Habib Haddad of Yamli.com had to obtain funds in Boston because he understood the need to develop entrepreneurship somehow. We have to help people understand the need for being successful entrepreneurs,” he said. Fadi Ghandour provided examples of 20 communityoriented programmes that have made young entrepreneurs successful by sheer persistence and diligence. He referred to a school in Cairo that offers skills to students so that even if students cannot continue their education for some reason, they can still be capable of managing their lives independently with the skills they acquired. He also mentioned projects that are successfully and innovatively managed by young entrepreneurs in Palestine, contributing to the general well-being of the community. > The Arab world has to lift itself out of the cycle of negativity and deficiencies in which it keeps falling into ---------------------------------------------------Sheikh Sultan Al Qassemi proposed the vote thanks and explained how the summit helped highlight the role of IT and the opportunities from the Internet. “Challenges are huge yet opportunities are even greater and SMEs need to be nurtured,” he said. Pointing out the US$2 billion Arab Fund for SMEs that has been set up to help develop the sector, Sheikh Sultan expressed the gratitude of the community to His Highness Sheikh Mohammed bin Rashid for his profound belief in the capabilities of youth in the Arab world. - 20 - Young Arab Leaders Annual Forum Regional Entrepreneurship Summit 2010 Visit to Burj Khalifa Nearly 150 delegates representing 15 Arab nationalities were taken on a ‘visit to the Burj Khalifa — the tallest building in the world and the “triumph of Dubai's vision”, to mark the successful conclusion to the forum. Lasting for more than an hour, the visit provided unparalleled views of the emirate’s skyline, the Arabian Gulf waters and panoramic landscapes that stretched even beyond the horizon. The architectural and engineering marvel was an eye-opener for many guests and offered them spectacular vistas never before experienced. The visit was also a fitting finale to the successful event and offered a glimpse of the traditional hospitality that remains the hallmark of Dubai. - 21 -