05-28-13 Web Packet - the City Council
Transcription
05-28-13 Web Packet - the City Council
STAFF REPORT DATE: May 28, 2013 TO: City Council FROM: Kelly Stachowicz, Deputy City Manager SUBJECT: Resolution of Intent to Levy an Assessment for Visitor Attraction District Recommendation 1. Accept the 2013-2014 Visitor Attraction Annual Assessment Report and 2013-2014 proposed budget from the Yolo County Visitors Bureau, subject to any changes or modifications that may be made subsequent to a public hearing on the request to increase, levy and collect the annual assessment. 2. Approve Resolution of Intention to Levy Assessment for Visitor Attraction District for fiscal year 2013-2014. If adopted, a public hearing will be held on June 25, 2013, to levy the assessment. Fiscal Impact There is minimal fiscal impact to approving the attached resolution, as it states only the intent to levy an assessment. The only costs are for staff time to oversee the process and to pay for the required noticing, both of which are already incorporated into the existing budget. Approving this resolution will require the Council to hold a public hearing on June 25, 2013 to determine whether to renew the Visitor Attraction District Business Improvement District (BID) assessment. Renewing this particular BID allows the members of the District, in this case all hoteliers within Davis city limits, to assess themselves an amount equal to 1% of the room rate. The city conservatively estimates approximately $100,000 will be generated through this process in FY13-14. By law, the City is required to collect the assessment. The City then passes the assessment through to the Yolo Count Visitors Bureau for visitor attraction purposes. Staff estimates that approximately $250 of city staff time is spent to process the payments specifically for the BID. Outside of the BID, City staff may work through existing budgets to partner with YCVB to complete specific projects, such as the joint development of a mobile app. This is separate from the BID renewal and dependent upon the desires of each organization to complete specific projects and available budgets. Council Goal(s) Enhance the vitality of downtown. Promote economic development. 05-28-13 City Council Meeting 05A - 1 Background and Analysis On January 26, 2000, the City Council approved the Ordinance Establishing a Visitor Attraction District Pursuant to the Parking and Business Improvement Law of 1989. The Ordinance authorized the levying of an amount equivalent to 1% of the room rate for all hotel/motels and bed and breakfast establishments in the city of Davis. (This 1% is separate from and in addition to the 10% Transient Occupancy Tax already collected on hotel/motel rooms.) A requirement of this law is that the assessment levy and district be renewed on an annual basis. In order to renew the assessment, the Council must first approve the Visitor Attraction Assessment Report either as filed by the Yolo County Visitors Bureau or as modified by the City Council. Council must then adopt a Resolution of Intention to Levy an Assessment for the 20132014 fiscal year. This resolution is attached. It calls for a public hearing to discuss the levying the assessment on hotels, motels and bed and breakfast establishments in the Visitor Attraction District during fiscal year 2013-2014. Following adoption of the Resolution of Intention, the Council will hold a public hearing on June 25 and decide whether to adopt the Resolution for Levy of the Annual Assessment. Notice of the public hearing will be published and letters noting the renewal and public hearing date will again be sent to all affected parties (in this case, all hotel, motel, and bed and breakfast owners/operators in the city limits) once Council approves the Resolution of Intent. If the hotel/motel and bed and breakfast owners/operators submit written protests, and these businesses pay 50% or more of the assessments proposed to be levied, no further proceedings to levy the assessment shall be taken for a period of one year from the date of the finding of majority protest by the City Council. If the majority protest is only against the furnishing of a specified type of activity within the district, only those types of activities shall be eliminated. Attachments 1. Resolution of Intention to Levy Assessment for Fiscal Year 2013-2014 2. Visitor Attraction Assessment Report FY 13-14 submitted by Yolo County Visitors Bureau 3. Yolo County Visitors Bureau Proposed Budget FY 13-14 05-28-13 City Council Meeting 05A - 2 RESOLUTION NO. 13-_____, SERIES 2013 A RESOLUTION OF INTENTION TO LEVY AND COLLECT THE BUSINESS IMPROVEMENT DISTRICT ANNUAL ASSESSMENT FEE FOR THE VISITOR ATTRACTION DISTRICT PURSUANT TO THE PARKING AND BUSINESS IMPROVEMENT AREA LAW OF 1989 WHEREAS, the City has the authority to establish a business improvement district pursuant to the Parking and Business Improvement Area Law of 1989, section 36500 et seq. of the California Streets and Highways Code; and WHEREAS, the City Council on January 26, 2000, passed Ordinance No. 2019 establishing the Davis Visitor Attraction District pursuant to the Parking and Business Improvement Area Law of 1989; and WHEREAS, the mission of the business improvement district is the following: “To enrich the lives of the citizens by improving the economic resilience of existing Davis businesses through promotion of cultural, athletic, and educational events and programs that build upon the strengths of our region and the quality of community life;” and WHEREAS, the business improvement district is designed to enhance the broad image of the City as a place to visit and to enjoy and to provide a method for financing public programs to attract visitors to areas where it is economically important and desired; and WHEREAS, it is anticipated that the business improvement district will assist with the occupancy of hotels, motels, bed and breakfast establishments and other businesses providing lodging in the City that would not occur without such a business improvement district; and WHEREAS, the development of this business improvement district was and continues to be a joint effort among community and business representatives, the Chamber of Commerce, the Downtown Davis Business Association, UC Davis, and the City; and WHEREAS, the members of the Business Improvement District have expressed an interest in maintaining the BID Assessment to provide services; and WHEREAS, pursuant to the Parking and Business Improvement Area law of 1989, the City must adopt a new resolution each year in order to levy an assessment for that fiscal year; and WHEREAS, the City Council has received an Visitor Attraction BID Report from the Yolo County Visitors Bureau for 2013-2014, with accomplishments from 2012-2013, and a proposed budget for 2013-2014, both of which are on file with the City Clerk, 23 Russell Boulevard, Davis CA 95616. 05-28-13 City Council Meeting 05A - 3 NOW, THEREFORE, BE IT RESOLVED, that the City Council of the city of Davis hereby accepts and adopts the 2013-2014 Visitor Attraction BID Report and 2013-2014 budget, subject to any changes or modifications which may be made after the required Public Hearing noted below; and BE IT FURTHER RESOLVED, that the City Council intends to adopt a Resolution for Levy of the Annual Assessment and to collect assessments in the Visitors Attraction District for the fiscal year 2013-2014, beginning on July 1, 2013; and BE IT FURTHER RESOLVED, that the full description of the improvements and activities to be funded, the boundaries of the assessment district, and the proposed assessments to be levied upon businesses in the district is included or attached to the 2013-2014 Visitor Attraction BID Report and 2013-2014 budget, which are on file with the City Clerk; and BE IT FURTHER RESOLVED, that the City Council will hold a public hearing on June 25, 2013, on the levying of the annual assessment prior to the adoption of the Resolution for Levy of the Annual Assessment; the purpose of said hearing being to hear any protest to the levying of the assessment and/or any activities of the Visitor Attraction District. At the public hearing, written and oral statements in support of, or protest to the proposed budget and/or levy of the assessment may be made. Prior to the conclusion of the hearing, any interested person who would be charged the assessment may file a written protest with the City Clerk, or having previously filed a protest, may file a written withdrawal of that protest. A written protest shall state all grounds of objection and shall contain a description sufficient to identify the business and business owner. The City Clerk’s office is located at 23 Russell Boulevard, Davis, California, 95616; and BE IT FURTHER RESOLVED, that the City Clerk is hereby directed to give notice of this hearing as required by Section 36500 et seq. of the California Streets and Highways Code. PASSED AND ADOPTED this 28th day of May, 2013, by the following vote: AYES: NOES: ABSENT: Joseph F. Krovoza Mayor ATTEST: Zoe S. Mirabile, CMC City Clerk 05-28-13 City Council Meeting 05A - 4 2013–2014AnnualAssessmentReport Preparedfor TheCityofDavis May17,2013 YoloCountyVisitorsBureau 132EStreet,Suite200 Davis,CA95616 (530)297-1900 www.yolocvb.org SunsetovertheDunniganHills 05-28-13 City Council Meeting 05A - 5 YoloCountyVisitorsBureau 2013–2014AnnualAssessmentReport OurMission:ToenrichthelivesofourcitizensbystimulatingtheeconomicactivityofDavis, Woodland,WintersandunincorporatedYoloCountybusinessesandorganizations;topromote cultural,athletic,andeducationaleventsandprogramsthatbuilduponthestrengthsofourregion andthequalityofourcommunitylife;andtoenhancethevisitorsexperiencebyfacilitatingthe integrationofthecommunityandregionalresourcesandassets. Toaccomplishourmission,theYoloCountyVisitorsBureauiscommittedtothesecoreobjectives: Tomarkettheregioninawaythatmaximizesthevisitorexperiencewhilerespectingthe exceptionalqualityoflifeandenvironmentweenjoy Tocompeteaggressivelywithdestinationsthroughouttheregioninattractingvisitors Tooffer–andencourage–outstandingcustomerservice Tobearegionaldestinationmarketingorganizationthatemphasizespartnerships, productivity,andmaximumreturnoninvestment Toshareexpertiseonindustryissues,trends,andproductdevelopmentwithcustomersand stakeholders Tomeasureandreporttheeffectivenessoftheorganizationingeneratingeconomic benefitsforthecommunity OurVision:YoloCountyisrecognizedasanexciting,welcomingdestinationforleisuretourismas wellasforprofessionaleventsandmeetings,tappingthegreateconomicpotentialofouramenities andattractionsandenhancingthelivesofourfellowcitizens. TheYoloCountyVisitorsBureau(YCVB)marketsthecitiesofDavis,Woodland,andWinters,and thesurroundingunincorporatedareasofYoloCounty,asprimetouristdestinationsforeventsand activities,diningandfood-relatedpursuits,entertainment,meetings,recreation,andovernight stays.TheYCVBistherecognizedleaderofanintegratedandinfluentialdestinationmarketing organization,workinginclosecollaborationwithnumerousotheragenciestoachievemutualgoals. TheYCVBprovidesafullrangeofinformationservicestotouristsandeventplannersthroughits website(www.yolocvb.org)andaseriesofinformativebrochuresandpublications. Westrivetocreatedesireforpeopletobehere. 2|Page 05-28-13 City Council Meeting 05A - 6 TheValueofTourisminYoloCounty In2011,touristsspentanestimated$289millioninYoloCounty,a$20increaseover2010. Tourismsupportssome3,300jobscounty-wideandbringsabout$4millionintaxreceiptsto governmentcoffers(source:VisitCalifornia). Expectationsarebright.Tourismisaleadingengineofeconomicrecoveryandaleadingindicatorof consumerhealth.Thepercentofleisuretravelersexpectingtotravelmoreinthecomingyearis approachingitshighestlevelsincebefore2008—now34.2%,upfrom27.5%.Moretravelers— 33.4%,upfrom26.9%—expecttospendmoremoneyontheirtrips.What’smore,visitorsto Californiaspendnearly$1outofevery$3onculinaryexperiences:dining,wine-tasting,farm touring,visitingfarmersmarkets—allsolid,appealing,marketablestablesofYoloCounty. Significantly,therehasbeenadecreaseintravelersactivelyseekingdiscountsorbargains—now 51%,downfrom63%justthreeyearsago.Correspondingly,ADR(AverageDailyRate)forhotels hassteadilyincreased6-10%since2009.ADRisexpectedtorise6%inthecomingyear.Withno increaseinhotelcapacityinYoloCountyfortheforeseeablefuture,ADRandoccupancyrates shouldcontinuetoshowhealthygains. Nationally,SanFranciscoisprojectedtobetheseventhmost-populardestinationcityinthecoming year:8.9%ofdomestictravelerslooktovisittheBayAreainthecomingyear(incredibly,LasVegas is#1,at33.8%).TheYCVBisheavilyfocusedontheBayAreaasatargetmarketforresidentsas wellasout-of-townerslookingfor“beyondtheBay”experiences. YoloCountyoffersmanyvenuesandexperiencesthattravelersmostseekoutandenjoy:good restaurants(70.3%),shopping(54.6%),visitinghistoricalplaces(33.6%),sightseeinginruralareas (29.7%),attendingartandculturalevents(20%),andwine-tasting(13.7%).TheYCVBisworking hardtotakeadvantageoftheseopportunities. Summaryof2012/2013YCVBOperations:ThiswasayearoffirstsfortheYCVB.Weproduced ourfirst-everpromotionalvideo;conductedourfirstSearchEngineMarketing(SEM)andFacebook campaigns;createdanewpartner/stakeholdernewsletter;ranourfirstdisplayadsinViaand Sacramentomagazines,aswellasorchestratedaco-opadinVisitCalifornia’sRoadTrip2013; publishedthefirstcomprehensiveGuidetoWoodlandRestaurants;recruitednewBoardDirectors fromClarksburgandCapayValleyforthefirsttime;debutedatimportantprofessionaltradeshows, includingCalSAESeasonalSpectacular;developednewbusinesstools,includinganonlineRFPform foreventandmeetingplanners;becamepartnerswiththeSanFranciscoTravelAssociation;and 3|Page 05-28-13 City Council Meeting 05A - 7 movedtoourveryownnewofficesindowntownDaviswhileestablishingaregularpresencein Woodland. Theorganization’sproactiveleadershipremainsfirmlycommittedtoengagingthecommunityit serves,tokeepingupthemomentumandspiritofcooperationthathasmarkedtheYCVB’sprogress overthepastfewyears,andtobringingmorevisitorstoourdoors. OrganizationalGoals: Collaboratewithlocalgroups,businesses,andvenuestoprovideattractionsforvisitors Explorepartnershipswithmutualinterestindevelopingtourismforourregion Pursueathoughtful,efficientsalesandmarketingefforttargetingleisureandbusiness clientele Aggressivelypromoteourattractionsandeventstovisitors Provideservicesthatsupportlocalorganizationsintheirtourismefforts Serveastheleadingresourcefortravelindustryperspectiveandknowledge Maintainaprofessionalorganization Strivetobepositiveandrespectfulinallaspectsofourwork Strategies: MaintainaBoardofDirectorsthatrepresentsdifferentareasandtypesofattractionsbut operatesforthegoodofthewholeregion Buildandenhancecooperationwithlocalentities Pursuethesalesplan,includingpromotionofhotelstovisitorsaswellaseventandmeeting planners Takeanactiveroleinhelpingtoplanandpromoteeventsthatdrawvisitors Participateineventsanduseourdisplayboothaswellasdistributepublications ProvideaVisitorsCenterwithabundantresources Produceanddistributevisitorpublications Maintainawebsitethatisattractivetovisitorsandresidentsandpromotesallregional attractionsandeventswithoutbias Pursueavigorousprogramofoutreachtogeneratepresscoverage Maintainassociationandseekactivecooperationwithlocalandregionaltourism organizations 4|Page 05-28-13 City Council Meeting 05A - 8 2012/2013Accomplishments Majorachievementsfortheyearincludednewpromotionsforourwebsiteandsocialmedia channels,pursuingoursalesplantoincreasehotelroomnightsbyvisitorsandbusinessguests,and gainingsignificantpresscoverage,includingpagesinlarge-circulationpublicationslikeSunsetand Via.Wealsoparticipatedinanumberofcommitteesandmeetingsfocusedoneconomic development,includingDSIDE,DavisDowntown,CapayValleyVision,theWoodlandChamberof CommerceMarketingCommittee,andtheCityofDaviscommunitytaskforcefortheArts. SelectedActiveEventPlanningandParticipation LiveStrongChallenge U.S.BicyclingHallofFameInductionCeremony HolidayChristmasTreeLighting TourdeCluck DavisFarmersMarketevents TransmediaArtWalk UCDavisDecisionDayandFallWelcome SecondFridayArtAbout(Davis) FirstFridayArtWalk(Woodland) 24thAnnualStrollThroughHistory WoodlandFreeMuseumDay GibsonHouse/YoloCountyHistoricalMuseum“Oktoberfest” YoloCountyFair WoodlandChristmasParade AnnualWoodlandTomatoFestival WoodlandDynamiteChiliCook-Off 134thAnnualWoodlandScottishFestivalandGames YoloCountyBoothattheCaliforniaStateFair WintersAnnualYouthDay PleinAirFestival/RootstoWine“ArtinthePark” WintersOutdoorQuiltFest WintersSummerConcertSeries WintersEarthquakeFestival Wintersfirst-everAgTours FestivaldelaComunidadandCarnitasCook-Off FallforWintersFestivalandFamilyHolidayFestival CapayValleyAlmondFestivalandBlossomTrail AnnualMill-In(YoloWoolMill),HoesDown(FullyBellyFarm)andmanyothers 5|Page 05-28-13 City Council Meeting 05A - 9 DistributionofPublications Whileonlineandmobiletechnologiescontinuetorapidlyexpandtheirpresenceandinfluencein thetravelindustry,printedresourcesarestillheavilyrelieduponandmustbeproducedtosatisfy demand.TheYCVBproducesanddistributescomprehensivevisitorguide/mapsforDavis/UC Davis,Woodland,YoloCounty,andWinters;thelattertwoupdatedandexpanded.Ourguideto countywineries,“WinesofYoloCounty,”receivedwidespreaddistribution,includingattheSan FranciscoTravelVisitorInformationCenter(whereitwasa“toppick”inMay2013forspecial display)aswellasSFTAkiosksinMosconeConventionCenter.TheVisitorCentermakesnumerous otherpublications,directories,andpromotionalmaterialsavailabletovisitors. Pointsofdistributioninclude: YCVBVisitorCenter DavisCityOffices DavisAmtrakStation DavisChamberofCommerce DavisDowntownBusinessAssociation UCDavisVisitorCenter,ConferenceCenter,andotherlocationsoncampus SanFranciscoTravelAssociationVisitorInformationCenter(downtownSanFrancisco)and literaturekiosksinMosconeCenterandotherlocations Variouslocalplaces:restaurants,hotels,shops,attractions,galleries WoodlandCityOffices WoodlandChamberofCommerce HeidrickAgHistoryCenter YoloCountyOffices WintersCityOffices WintersVisitorCenter&ChamberofCommerce Varioustradeshows SacramentoConvention&VisitorsBureauoffices TheYCVBhasneverpublishedacomprehensiveVisitorGuidethatincludesalltheinformation visitorsneedinonecohesivepackage.Wearelookingtopursuethisasapriorityprojectinthe comingyear. www.yolocvb.org Travelersuseonlinetoolsforvirtuallyeverything;ofpeoplemakingdecisionsbasedon informationfoundonline,45.5%selectedaplacetostay;35%selectedthingstoseeordo;31% readaboutlocalculture,arts,heritage,andevents;28%selectedarestaurant.Oneoutofthree travelersusedadestinationmarketingorganizationwebsiteaspartoftheirresearch. TheYCVBwebsitedrewmorethan100,000uniquevisitorsin2012-13,crackingsixfiguresin trafficforthefirsttimeever.PartofthiswashelpedbyaSearchEngineMarketing(SEM)campaign conductedbyMaddenMedia.Inathree-monthprograminvolvingavarietyofkey-word-pegged advertisementsonGoogle,wegeneratedsome289,000impressions,with6,500clicksandan overallClickThroughRate(CTR)of2.24%.Lookingcloser,morethanone-thirdofourtrafficcame throughthe“Events&Festivals”segmentofthecampaign,withaveryrobustCTRof4.06%. Inmid-June2012,welaunchedahotelbookingengine(JackRabbitServices)whichallowedvisitors tomakelodgingreservationsdirectlyfromtheYCVBwebsite.Inall,16propertiesparticipateinthe 6|Page 05-28-13 City Council Meeting 05A - 10 service.Resultshavebeenlessthanwhatwehopedfor,althoughmoreinlineswithcurrenttrends amongDMOsofferingsuchservice.Weareevaluatingwhetherornottocontinue. Ourwebsitefeatures: Davis-specificcontentonhomepageandlandingpageswithoriginalcontent SignificantlymorerobustsectionsforMeetingPlannersandTravelProfessionals Moredeploymentofspeciallandingpagestopromotespecificeventsoractivities,andto highlightunderstoodvisitorpreferences JackRabbithotelsearch/bookingfunctiononthewebsitewithdirectlinkstohotels First-everpromotionalvideo Eventscalendar,aswellasnew“SubmitYourEvent”onlinetool Listings,photographs,andlinksforallhotels Listingsforallrestaurants–expandedandfullysearchablebydestinationandcuisine “ThingstoDo”pages,includingpagesforbicycleridesthroughoutthecountyandwithinthe region Detailsforeveryattraction Searchfunctionthatcoverstheentiresite RFP,RequestforInformation,andContactUspages PressRoompageswithextensiveinformationforinquiringmedia Futurewebsiteenhancementswillinclude: A“SendMeInformation”tabforvisitorstorequestguidemaps,allowingtheYCVBto captureconsumersourcedata Anofferforamonthlyemailnewsletter,highlightinghotelandotherspecialoffers,events, andtimelyinformation Atravelblog,providingfreshreadingcontentforvisitorsonanumberofvenues,topics,and peopleinYoloCounty YoloWeddings~comprehensiveweddingvenueinformationandlinks Additionalshort,focusedvideosspotlightingkeyattractionsandactivities YCVBSalesEfforts TheYCVBworkeditsfirstfullcalendaryearwithanewSalesDirectorandacleargoalofgaining neweventandmeetingbusiness.Togothis,wepursuedseveralactivities: Clientmeetingswithsuchorganizationsas: NorthAmericanHandmadeBicycleShow CAFarmBureauFederation First5ofCA LinkingEducation&EconomicsDevelopment 7|Page 05-28-13 City Council Meeting 05A - 11 InternationalAssociationforIdentification,CAChapter WesternStatesHorseExpo CAOptometricAssociation SacramentoBee CAOrthopedicAssociation UCBerkeleyGenomeLabs Memberships: CASocietyofAssociationExecutives(CALSAE) AssociationforWeddingProfessionalsInternational AllianceMilitaryReunions MeetingPlannersInternational Events/ConferencesAttended: CALSAEAnnualElevateConference ConnectMarketplace CALSAEMonthlynetworkingevents CALSAESeasonalSpectacular FAM(Familiarization)Tour,April2013: AttendeesrepresentingCalTrans,SacramentoAssociationofRealtors,andanindependent meeting/eventplanner TouredRoyalGuestsproperties,TSGlideRanch&EventCenter,OldSugarMill,Woodland CommunityCenter,andHeidrickAgHistoryCenter YCVBhosteddinneratOurHouse(Davis)andlunchatKitchen428(Woodland) DateshavebeensetforMay1-2,2014 GroupsBooked: LACounty,DepartmentofSanitationManagersRetreat AnthonyTravel,DavisLegacySoccer GroupLeads: UCDASI2014Conference UCDCollegeofEngineering ChertowWrestling2014Camp CAOrthopedicAssociation UCDContinuingEducationAnnualHemophiliacConference RotaryDistrictConference2014 OverseasBratsReunion UCDWomen’sLacrossechampionship Welooktocontinuedevelopmentofthissideofourenterpriseinthecomingyear.Tothisend,we continuetocollaboratewithSalesCommittee.Themembersofthisgroupconsistsofhotelierstaff includingGeneralManagersandSalesDirectorsfromWoodlandandDavis,plustheYCVBExecutive DirectorandSalesDirector.Thisgroupistaskedwithidentifyingpotentialnewbusiness opportunitiesforevents,groupfunctions,andmeetingsthatwouldincreasevisitationand exposure.Thereareseveralaspectstooursaleseffort,including: LeisureMarketing Continueoutreachcampaignusingtraditionalandnewmedia Continueintegrationofallmarketingelementswithcommonlookandfeelofbrand.Key market:SanFranciscoBayArea.Maintainemphasisonregionalbusinessdevelopmentbut explorelogicaltargetedforeignconnections 8|Page 05-28-13 City Council Meeting 05A - 12 Continuingtogrowreachofsocialaudiencethroughconnectingandleveraginginfluencers participatinginonlineconversationsaboutDavisandYoloCountytravelactivities. Continuedevelopmentoftheyolocvb.orgwebsite,presentingthelively,appealingaspects ofthecountyanditscommunitiestopromoteleisuretravel;continuallygeneratenew content;developvideocontentwithconsistentlookandthematicelements Continuepursuingsearchengineoptimization(SEO)andsearchenginemarketing(SEM)of thewebsitetodrivetraffic Cultivatetravelbloggerstoacquaintthemwithkeyattractionsandactivities,toshape contentoffutureblogsandspreadourmessagingtotheironlineaudience Engageinmoreaggressiveexploitationofsocialmedia LaunchYCVBblogandconsumernewsletter Launch“YoloWeddings”microsite ConventionSalesandTourMarketing Hosttradejournalistsonsitevisitsofdestination(ex:MeetingsFocus,SmartMeetings) Deploydigitalmarketingstrategytoincreaseawareness,reinforceassetsandbuildlead database;investigatepossibleonlinecampaignwithB2BmarketerTOURinfo.com ContinuetopromotewebsiteRFPformandHotelInventory/Assetsform Developproposalsfortargetedonlineadvertisingcampaigns(search,socialmedia)that communicatethe“CometoYoloCounty”and“DestinationDavis”messages Pitchleadingmeetingsandconventionspublicationsforeditorialcoverage,otherpointsof leverage.Publicationsinclude:AssociationNews,Convene,MPI,Meetings&Conventions, SuccessfulMeetings,MeetingsFocus,CaliforniaMeetingsandEvents ContinueleveragingmembershipsinCalSAE,MPI;builduponnewmembershipsinAlliance ofMilitaryReunionsandAssociationofWeddingProfessionals StrengthencollaborationwithUCDavisConferenceandEventsServices Developandrefinefam(familiarization)toursandemailmarketingstrategies Developnewcollateralmaterialssuitabletotargetmarketsandevents YCVBPublicRelations WecontinuetouseoursocialmediaplatformsonFacebook,Twitter,andPinteresttopromote eventsandactivitiesaswellasacknowledgeeventsandactivitiesannouncedbyourpartnersand like-mindedorganizationswithintheregion.Wearealsoexpandingourlistofpresscontacts furtherintothesurroundingregion. 9|Page 05-28-13 City Council Meeting 05A - 13 WearemembersoftheBayAreaTravelWriters,anassociationofroughly200journalistsand photographers.Lastyearwebroughtagroupofthemforafood-and-winetourwebilledthe “BountyofYoloCounty.”InApril2013wehostedtheirmonthlymeetingattheRobertMondavi InstituteforFood&WineScience(RMI)atUCDavis.Wehad26pressmembersattendthemeeting wheretheyparticipatedinatouroftheInstitute,enjoyedanoliveoiltastingandlessonbyDan Flynn,touredtheDavisFarmersMarketandU.S.BicyclingHallofFame.Botheventsgenerated numerousaccountsofpressforYoloCounty,includingmultipleExaminer.comarticles,travel websiteposts,atwo-pagespreadinOaklandMagazineandaninclusionintwoguidebookstobe releasedinthenearfuture. InthepastyearwealsoworkedwiththeOutdoorWritersAssociationhostingathree-hourpress touroftheBatTalkandWalkattheYoloBasinFoundation.Thetourfeaturedaninformational lectureoftheMexicanfreetailedbats,atouroftheYoloWildlifeareaandaliveviewingofthe Mexicanfreetailedbats.Thispresseventgeneratedmultiplearticlesinregionalandlocal newspapers. WebeganourofficialYCVBnewsletter,directedtoallofourhotels,attractions,citystaff,andcity councilpartnersinYoloCounty.Thisnewsletterfocusesonupdatingourpartnersonwhat’s happeningattheYCVB,upcomingevents,andshortarticlesrelatedtothetourismindustry. TheYCVBalsoworkedwithtwomajorprintmagazineswiththeircoverageofourareathat resultedingreatstoriesaboutWintersandWoodland.SunsetMagazineranatwopagefeature aboutWintersandViaMagazineranaone-pagearticleaboutWoodland.HadtheYCVBpaidforthis typeofcoverage,itwouldhavecost$113,960foratwo-pagefullcoloradvertisementinSunsetand $41,200foraonepagefullcoloradvertisementinVia.TheYCVBalsosecuredcoverageinother publicationsthisyear,includingAssociationNewsMagazine,CNNMoney,DestinationMagazine, SportsEventsMagazine,TheActiveTimes,andOaklandMagazine. TheYCVBcontinuedasponsorshippartnerwithYolotales,alocallyownedandoperatedchildren's mediashowbasedinofWoodland.Theshowfeaturesauniquecastofpuppets,people,and animatedcharactersexploringalloflife'svariouslessons.Thisshowisbroadcastlocally,regionally, andnationally.TheYCVB’ssponsorshippackageincludesa30-secondspotthatexposestheYCVB websiteandbrandto17,000householdslocallyinYoloCounty,400,000householdsregionallyand morethan3millionhouseholdsintheNorthwestandSouthwestUnitedStates.TheYCVBisthe onlysponsorthathasacommercialreleasednationally. Oureffortsonbehalfoflocaleventsproducedresults.Notedbelowisthecoveragegenerated throughourprogram: TVsegments–15.Outletsinclude:News10,NBCSacramento,GoodDaySacramento,KCRA, Fox40,andSac&Co WebsiteArticlesorEventListings–40.Sitesinclude:Examiner,SacTownMagazineOnline, LATimesTravelCalendar,CaliforniaOutdoors,andWeekendAdventures WebsiteThirdPartyListings:approximately500 RegionalMagazineArticlesorEventListings–20.Publicationsinclude:Sunset,Via Magazine,SacramentoMagazine,OaklandMagazine,SacTown,DestinationMagazine,RV Journal,Via,SportsEventsMagazineandAssociationNews NewspaperArticlesorEventListings–75.Newspapersinclude:SanFranciscoChronicle,LA Times,DailyDemocrat,DavisEnterprise,SacramentoBee,VacavilleReporter,andContra CostaNews 10 | P a g e 05-28-13 City Council Meeting 05A - 14 Continuingoutreacheffortsforthecomingyearinclude: Continuetoexecuteongoingpressreleaseandnewsofeventstokeepmediauptodate InvestigatekeyconsumerandtradepublicationsforfeaturearticlesaboutYoloCountyand itscommunities;alsoinvestigateadbuys AttendPowWowMediaMarketplacetoreachinternationaltrademediawithYoloCounty information(viaCentralValleyTourismAssociationparticipation) Attendorexhibitattravelmediagroupconferences(SocietyofAmericanTravelWriters, UnitedStatesTravelAssociation,Travel&Adventure,InternationalPowWow) Hostindividualmediaandmediagroups(ex:BATW)withcustomized“famtour”itineraries throughouttheyear Looktocollaboratewithneighboringbureaus(suchasVisitCaliforniaandSCVB)for opportunitiestogainexposureviavariousplatformsandevents(example,“Sacramento FarmtoForkCapitalofAmerica,”agtours,wine-tastingevents) Looktomakeadditionalpublicandgrouppresentations(Rotary,etc.)aboutYCVBactivities andinitiatives ContinuetoworkcloselywithCaliforniaTravel&Tourismtopromoteourcountythrough theirnumerouspublicationsandprograms SocialMedia Intermsoftravel,morethan30%ofpeopleusedsocialmediafortravelplanning;morethan50% ofpeopleconsidereduser-generatedreviewsofhotels,destinations,andrestaurants. FacebookandTwitteraccountsarenowbeingactivelyusedtopostnews,events,andinformation, andtohelpsupportthebusinessesofourmany“friends”andfans.Duringtheyear,weconsolidated ourFacebookpresencetooneprincipalaccount,andengagedMaddenMediatoconductacampaign toboostourfanbase.Wenowhavecloseto1,500followers,upfromalittleover400. WealsowereoneofthefirstvisitorbureausinthenationtocreateandmarketaPinterestpage. Pinterestcontinuestohelpboostourwebsitetraffic;someofour“boards”featureDavis-specific content,includingattractions,hotels,shopping,events,thingstodo,andotherfeatures. Wewilllooktoleverageourpositionandincreaseexposurethroughtargetedadvertisingand “engagement”campaigns,includingcontestsandsweepstakes. MobilePhoneApplication TheYCVBparticipatedinthemarketingofthemobilephoneapplicationwiththeCentralValley TourismAssociation.AvailableforiPhoneandAndroidusers,this“app”providesmanyofthesame featuresasawebsite,inacompact,downloadable,interactive,user-friendlyway.Featuresinclude searchablehotels,events,restaurants,shopping,specialoffers,wineries,andmore.Itiseasily updatedbyYCVBstaffona24/7basis.Sinceitslaunchinthefallof2011,ithasbeendownloaded bynearly18,000users. Today,nearly40percentofinternettrafficcomesfrommobiledevices.Also,86percentofpeople withmobiledevicesusethemwhilewatchingTV—inotherwords,thereisnodowntime.Some60 percentofpeopleengageinsocialmediaonmobiledevices. Intermsoftravel,increasingnumbersofpeopleareusingmobiledevicestoinvestigate destinations,checkmaps,watchvideos,andmakereservations;67%usingmobiledevicesbefore 11 | P a g e 05-28-13 City Council Meeting 05A - 15 leavinghome.However,roughly73%areusingmobiledevicesduringtheirtrip,tofindrestaurants, hotels(forshort-noticebookings),shoppinginformation,maps,thingstodo,andspecialoffers. Havingawell-developedmobilestrategyinarapidlydevelopingmarketisclearlyanimportant consideration.Weareactivelypursuingamobileappstrategyandlooktodeployourfirst-ever mobileofferinginthecomingyear. ContinuingandPotentialNewCollaborations Weenjoyexcellentworkingrelationships,andserveinvariouscapacities,with:thecitiesofDavis, Woodland,andWinters;theChambersofCommerceforDavis,Woodland,andWinters;Davis DowntownBusinessAssociation(BoardLiaison);HistoricWoodlandDowntownBusiness Association;YoloCountyHistoricalSociety;EspartoRegionalChamberofCommerce(Board Director);DSIDE(“DesigningaSustainable,InnovativeDavisEconomy”);DavisArtsCommission; CentralValleyTourismAssociation(CVTA);YoloArts;andtheCaliforniaStateFairCommitteefor YoloCounty.WealsoenhancedourrelationshipswithVisitCalifornia,CaliforniaTravelAssociation, FoodBankofYoloCounty,WoodlandTreeFoundation,andothers. ThroughourpartnershipwiththeSanFranciscoTravelAssociation,theYCVBreceiveslistingson theirwebsite,pluslistingintheironlineandprintVisitorPlanningGuide,TravelPlanner’sGuide, andMeetingPlanner’sGuide.Wealsodistributeourpressreleasesthroughtheiroffices;haveWines ofYoloCountydisplayedattheirfacilities;gainopportunitiesformediaevents;andgetreferralsto visitingtravelwritersforon-sitetourshere(oneNewYorkfreelancerwhovisitedthisyearvia SFTAproducedaboutadozenYolo-relatedarticles).Wearealsolookingaheadtoparticipatingin theirnascent“BeyondtheBridge”promotionalprograminfutureyears. TheYCVBparticipatedinnumerousmeetingsoftheCapayValleyVisionAgTaskForce,helping toformulatearesponsetoproposedCountyregulationsgoverning,amongotheractivities,agritourisminruralareas.AformalrecommendationwassenttotheCountyAgCommissionerinMay 2013,withthehopesthatagri-tourismactivitieswillbestronglyencouraged,thuscontributingto sustainableeconomicdevelopment. TheYCVBalsobegantoactivelyengageintheSacramentoConvention&VisitorsBureauabout theirmajor“FarmtoFork”initiative(Sacramentoclaimingtobe“thefarmtoforkcapitalof America”).Thisinvolvesanumberofmarketingstrategies,culminatinginaweek-longfestival (September21-28)withapublicfaironCapitalMall.BelievingthatYoloCountyisthefarmto Sacramento’sfork,theYCVBhastakenaleadershiproleinorganizingthecounty’sparticipation, withmeetings,websiteandnewslettercommunications,andacoreplanning/outreachcommittee. 12 | P a g e 05-28-13 City Council Meeting 05A - 16 YCVB2013/2014Goals Increasecollaborativeeffortswithparticularemphasison: o Localhoteliers,collaboratingonpromotions,culinarytours,andmulti-nightstays o Areaartassetsandmuseumsandart-relatedevents–FirstFridayArtWalk,Second FridayArtAbout,TransmediaArtWalk,FreeMuseumDay o Gainingexposuretomulti-purposevenues(suchasVeteransMemorial,Woodland CommunityCenter,OldSugarMill,andothers)foreventandmeetingplanner market o Wineryassociations:RootstoWineandClarksburgWineGrowersAssociation o SacramentoCVBtoleveragetheirnationalreachviaFarmtoFork Takeanactiveroleinplanningeventsandinitiatives: o LiveSTRONGChallenge(June),includingWoodlandreststop o StrollThroughHistory(September)workingwithhotelsfor“Stroll&Stay”packages o USBicyclingHallofFameInductionWeekend(November) o YoloCountyBoothattheCaliforniaStateFair(July) o YoloCountyeventsrelatingtoFarmtoFork(ongoing) o YCVBco-sponsoredmusiceventsatMansionSquare(acollaborationwithproperty ownersandDavisDowntown) ContinuetoexecuteonoursalesplanleveragingtheskillsoftheSalesDirector Refreshthewebsitewithadded“SendMeInformation”andnewsletter-signup featuresplustravelblog;developmobilephoneapplication ContinuetoenhancenewVisitorsCenterandprovideservicetopartnervenues Increasepublicrelationefforts:leverageMyMediaInfotoincreaseefficiency Increaseuseofsocialmedia:developconteststoincrease“fanbase”andreposting; continuetodevelopPinterest;investigateotherpotentialoutlets(Google+, LinkedIn) Developandmaintainbestpracticesfortheorganization 13 | P a g e 05-28-13 City Council Meeting 05A - 17 YCVBBoardofDirectors WayneGinsburg,President WoodlandChamberofCommerce WoodlandCA RobPetersen,VicePresident GeneralManager,HyattPlace DavisCA RandiiMacNear,Secretary ExecutiveDirector,DavisFarmersMarket DavisCA MariaLara,Treasurer GeneralManager,RoyalGuestHotels DavisCA ReedYoumans Owner,HallmarkInnHotel DavisCA MaryTye MarketingManager ClarksburgWineCompany ClarksburgCA MegStallard WoodlandCA HowardHupe WintersChamberofCommerce WintersCA Arvind(Andy)Patel HotelOwner(fourproperties) WoodlandCA Dave“DK”Kemp ActiveTransportationCoordinator,CityofDavis DavisCA LyndaHinds ManagerandBuyer RootStockGiftsandTastingRoom WintersCA VinodPatel Owner,HolidayInnExpress WoodlandCA MayaWalker ProgramDirector,CapayValleyVision/CapayGrown EspartoCA [TwoSeatsOpen] YCVBBoardCommittees:TheYCVBcontinuedregularmeetingsoftwostandingcommitteesto focusoncertainaspectsofitsoperation.Theyare: ExecutiveCommittee:ThisconsistsoftheExecutiveDirector,theBoardofficers,andatleastone othermemberoftheBoard.High-level,financial,personnel,andpolicymattersarethemaintopics ofdiscussion.RecommendationsbythiscommitteearegenerallygiventothefullBoardatregular meetingsforconsiderationandapprovalormodification. MarketingCommittee:Thisisafive-persongroup,includingtheExecutiveDirectorandfourother Directors,focusedondevelopingmostappropriateinvestmentstrategies,markets,andmedia outletstoincreasecommunicationandtrafficintheleisuretourismarena. 14 | P a g e 05-28-13 City Council Meeting 05A - 18 YCVBStaff AlanHumason ExecutiveDirector [email protected] TiffanyDozier CommunicationsandPublicRelationsManager [email protected] DawnAdams SalesDirector [email protected] 132EStreet,Suite200 Davis,CA95616 (530)297-1900 www.yolocvb.org 15 | P a g e 05-28-13 City Council Meeting 05A - 19 Date:May17,2013 CommentsabouttheprojectedFiscal2013-14budget: Iforecastaslightincreaseinhotelrevenues,basedonhistoryandanticipatedriseinRDA.Ialsosyphonoff $45,000fromourstrategicreservetopayfornewadvertisingandmarketingprograms.Ialsoprojectfinding partnersforseveralprojects:theCityofDavisforvideoproduction,YoloCountyforamobilewebsitesolution (andpotentiallyamobileappdowntheroad),andmultiplepartiesforco-opadvertisinginVisitCalifornia publications(annualtravelguideandRoadTrips2014).Wearealsoconsideringapocket-sized,multi-panel fold-outVisitorGuide,somethingthatiseasiertofulfillandwouldgiveatasteofYoloCountyoverall. WeonlyanticipateneedingtoproducetheVisitorGuideandredotheWoodlandmap(indiscussionwiththe CityofWoodlandnow).Wehaveamplestockofotherexistingmaps.However,wehaveaclearneedforfresh, moreprofessionalphotography,chieflytoupdateandenliventhewebsiteandofferamorecompelling projectionofYoloCounty’sactivitiesandvibrancy.Forvideo,wehavethreethemesinmind:Bicycling, FamilyFun,andCulinaryAdventures(Food&Wine).ThelattertwoareindirectlinewithVisitCalifornia’s “pillars”intheirglobalmarketingplan. Websitework,emailmarketingservices,anddatabasemanagementservicesareallnewlines,consistentwith ouraimtodomoreaggressivedirectleisuretravelermarketingvianewsletterandspecialoffers.Weexpect togetalotofnamesbecauseweexpecttodoalotofadvertisinginthecomingyearandcapturingalotof names.(Forexample,ourcurrentadinViaMagazine,outjusttwoweeks,hasgeneratedmorethan200 requestsforWinesofYoloCounty.TheadwillrunthroughtheendofAugust;wehavetheoptiontoextend throughtheSeptember/Octoberissue.)Thecostsforthechiropracticsforwebsitedesignworkmayoutstrip myinitialestimate. Wewillcontinuetosupportourcurrentslateofmembershiporganizations;wearegoingtomakeamore aggressiveplayintheweddingsarenaandarerecruitinglocalpartnerstoworkwithus. Staffheadcountremainsthesame. Assubmitted,theadvertisingincludesSunsetMagazine,ViaMagazine,VisitCaliforniaAnnualGuide,Visit CaliforniaRoadTrips2014,SearchEngineMarketingwithMaddenMedia,and$7500unassigned,pending submittaloftheproposalfromBicyclingMagazineandallowingforustomakebuysbasedonbest opportunityscenarios.SEMwillbecraftedtogeneratemaximumtraffictothewebsite,insomecasesto specific,newlycreatedlandingpages,andultimatelytogetnameswecanplugintoournewprograms. MostAdministrationexpensesareinlinewithhistoricalaverages;thenewofficedoescreateanincreaseover pastyears,awell-knownfact. Wehaveaddedtoourslateofevents:newareGoWestTravelSummit(http://www.gowestsummit.com/),a majorbusiness-orientedtravel-tradeshowsellingtheAmericanWest;andtheTravelAdventureShow (http://www.adventureexpo.com/)inSantaClara,atwo-dayconsumershowthatpullsroughly20,000 guestslookingfordestinationideasandinformation(thisoneisalreadybooked;wegotanicediscountto signupearly). YoloCountyVisitorsBureau 132ESt.,Suite200,DavisCA95616 (530)297-1900 www.yolocvb.org 05-28-13 City Council Meeting 05A - 20 YCVB 2013-2014 Forecast and Budget REVENUE Woodland BID Davis BID (includes Hyatt Place/UCD) YCVB Strategic Fund City of Woodland (guide/map) City of Winters Winters Chamber of Commerce Other (video production) Other (mobile site development) Other (co-op advertising) Other Visitor Guide Other TBD TOTAL REVENUE Forecast $ $ $ $ $ $ $ $ $ $ $ $ 92,500 135,000 45,000 2,000 7,000 1,000 3,600 5,000 15,000 3,500 309,600 $ $ $ $ $ $ $ $ $ $ 3,500 2,000 600 3,600 3,000 720 $ $ $ $ $ $ $ $ $ $ 6,000 4,200 1,000 7,500 5,000 500 4,250 250 250 42,370 Membership Organizations CVTA Cal Travel Association WACVB CalSAE MPI San Francisco Travel Association Esparto Chamber Capay Valley Vision Davis Chamber (membership & activities) Woodland Chamber (membership & activities) Winters Chamber (membership & activities) Alliance of Military Reunions Historic Woodland Downtown Business Associat $ $ $ $ $ $ $ $ $ $ $ $ $ 350 550 650 350 500 750 75 100 480 350 90 150 100 Assoc. of Wedding Professionals Int'l Total Membership Organizations $ $ 450 4,945 MARKETING Publications & Outreach Visitor Guide Davis Map & Guide Winters Map & Guide Woodland Map & Guide Yolo County Map & Guide Wines of Yolo County Photo Fees & Reproduction Video Production MyMediaInfo Gift Baskets Sales Efforts Hospitaltiy Mileage FAM Tour Web Site Design and Updates Mobile Site Development Email Marketing Services Database Management Services (iDSS) Web Site Hosting Domain Names Total Marketing Expense 05-28-13 City Council Meeting 05A - 21 Professional Staff Employee Expense Payroll (Staff) Net Payroll Taxes (employer, Federal) Payroll Taxes (employer, State) Insurance (Work Comp) Parking Permits Employee Coverage Medical Insurance Dental Insurance Total Employee Expense $ $ $ $ $ 124,050 29,850 5,535 1,200 90 $ $ $ 160,725 Administration Advertising Bank Fees Bookeeper Computer Maintenance Computer Equipment Copies Tax Preparation Property Tax Taxes/Tax Filing Fees Insurance (D&O) Insurance (Liability) Legal Council Printing Office Supplies & Furnishing Payroll Services Postage & Delivery (postage) Postage & Delivery (equipment) Professional Consultation Rent Office Utilities and Upkeep Fee Office Security System Telephone, Internet Uncategorized Expenses Total Administration Expense $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 34,130 360 1,800 600 2,100 4,320 750 400 100 1,522 2,635 300 600 900 720 1,500 22,320 3,600 375 3,960 600 83,592 Professional Conferences and Trade Shows UCD Vendor Showcase UCD Wedding Showcase California Travel Summit WACVB CEO Forum WACVB Tech Summit CalSAE Spectacular Connect Marketplace Go West Travel Summit Travel Adventure Show Nor Cal SFTA Media Events Undetermined Events Total Conferences (reg, trav,exp) $ $ $ $ $ $ $ $ $ $ $ $ 350 350 1,500 2,000 2,000 1,000 3,750 3,000 2,000 1,000 1,000 17,950 $ $ $ 309,600 309,582 18 Total Revenue Total Expense Operating P/L 05-28-13 City Council Meeting 05A - 22
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