- MyOfficialStory
Transcription
- MyOfficialStory
ENGLISH VERSION THE GRAND DUCHY, FROM THE SOURCE Politics Association Gastr s onom y Culture Shopping hy c r a n Mo Business yle t s e f i L Content Editorial 5. A unique book to control your image in all the media 12. Jean-Marie Kreins: Historical milestones 14. Luxembourg over time 16. Grand Duke Henri: There’s more to Grand Duke Henri than just being the sovereign… 18. The Grand-Ducal Family: Give honour where honour is due 20. Prince Guillaume: The Hereditary Grand Duke 23. More Monarchy 132. Jean-Noël Lequeue: Compliance profession at full stretch 134. Rotary: Hope ahead thanks to “Espoir en tête” 136. Hockey Club Luxembourg: On the ball! 137. AERO-SPORT: AERO-SPORT Luxembourg aviation club 138. Polo Club Luxembourg: The “Sport of Kings” opens up to the public 140. House 17: A new Club in Luxembourg 142. Golf-Club Grand Ducal: A passion, not a sport 144. Fondation de Luxembourg: A European gateway to Philanthropy 146. More Associations Politics Gastronomy Introduction 6. Luxembourg: an international city Luxembourg in bref Monarchy Decision makers interviews, Straight to the point and many more… 2 360CrossmediaTV www.360crossmedia.com [email protected] Associations 26. Xavier Bettel: Unswerving ambition 28. Mark Entin: Luxembourg and Russia: building on strong ties for the future 30. Carlo Thelen: Luxembourg: a new paradigm! 32. P aul Dühr: A springboard into Europe’s markets 34. Félix Braz: Reforms on all fronts 36. P ierre Gramegna: The renaissance man 38. H .E.M. Zeng Xianqi: Interview with H.E. Ambassador of China in Luxembourg 40. More Politics Business 46. Funds 70. Private Equity 78. P rivate Banking 94. I CT 104. Services 118. I ndustry 178. Axa Art: The key role of insurance in the Luxembourg Freeport 180. BDO: TAX is in the air Lifestyle 186. François Valentiny: An eulogy on departure (and return) 188. FARE S.A.: Luxury Properties 190. PGA Catalunya Resort: An idyllic residence location, with golf and Barcelona on the doorstep Shopping 194. Windeshausen: Jewellers from father to son 196. Génaveh: The art of chocolate 150. Daniel Rameau: The gourmet journey 152. Brasserie Schuman: Encore! 154. Philippe Bridard: The flavours of “La Bergamote” in Luxembourg 156. Cyril Molard: A restaurant is a three-part dialogue 158. Christian Bau: Gourmet table with a style all its own 160. Léa Linster: The Prophet (outside her own country) 162. Thierry Duhr: As the seasons pass 164. More restaurants Culture 168. MUDAM: The contemporary citadel 170. Grand Ducal Palace: Follow the guide! 172. Ernster: The spirit of books 174. Mr Hublot: The keys to international success 176. EWUB: Noblesse oblige www.luxembourgofficial.com Chief Editorial Officer: Jérôme Bloch Conception & Coordination: 360Crossmedia Artistic Director: Franck Widling Cover Photo: © 360Crossmedia/M.T. Print Run: 1 500 copies 3 Editorial Feel free to relax. A unique book to control your image in all the media O ur company is pleased to present you this new communication tool. Since 2000, we guarantee our customers a visibility in all media - press, internet, social networks and magazines - at a steady pace. We stay on the lookout to protect your assets. We know that wealth management seems complicated. That’s why we are committed to finding the best solutions for your particular needs. With this real-life approach and by explaining things simply, we help you solve a problem and enjoy everyday life. Luxembourg Official is a tool that was designed not only to enable you discover Luxembourg through rich content, but also to open up access to photos, text and video and control your own communication. Our network of professional writers, photographers, translators and designers are there to assist you at every level of your communication. Do not hesitate to contact us for more information. We wish you a pleasant reading. THE GRAND DUCHY, FROM THE SOURCE THE GRAND DUCHY, FROM THE SOURCE Jérôme Bloch CEO www.360crossmedia.com THE GRAND DUCHY, FROM THE SOURCE Politics Gastrono Associations mie Shopping Politics Associations Gastro nomie Culture Shopping 4 Politics rchie Mona Business chie Monar Business e e vivr Art d Culture rchie Mona Business Art de vivre 5 Introduction Luxembourg “The city manages to combine dynamism, quality of life and friendliness”. An international city What are your priorities as mayor? The challenge facing the city can be summed up in four facts and figures: the city takes up 2% of the national territory. Half of this surface is covered with woods and green spaces. The remaining 1% hosts 20% of the country’s population and 40% of jobs! This creates accessibility problems, as the city concentrates far more jobs than people. Every morning, more than 100,000 people make their way into the city. At certain times of the day, this generates traffic problems. Projects are underway that will take the edge off this daily assault: the TRAM, for example, will make it possible to reduce the number of buses in the city, but it implies a reorganisation of public transport. Another major project concerns the 2004 law that requires all municipalities to adopt a general territorial management plan according to very specific definitions. This will allow some areas to be redefined. The first vote of the municipal council on this matter is scheduled for the summer of 2015. A word about the “Royal Hamilius”? I have signed the building permit for the Royal Hamilius and Lord Norman Foster was the architect behind this great project in the heart of the city. Comprised of 70 apartments, offices and shops, it is a land- 6 mark development for Luxembourg City and is scheduled for completion in 2017. Furthermore, we are now seeing a drift from the countryside to the city. People want to enjoy the superb sports and leisure facilities. Between the Coque national sports and leisure centre, the Philharmonic and the Mudam, we are spoilt for choice in this respect. Can you describe Luxembourg’s real estate fabric? I must first set the record straight. As mayor, I do not regulate the market. Luxembourg has seen its growth driven by its financial centre over the past few years. This has brought about a strong economic boom, and a hike in real estate prices is a natural consequence. The city projects are almost exclusively oriented towards providing affordable housing for its citizens. Several special development projects (the so-called PAPs, editor’s note) are in the pipeline that will see 5000 housing units being created, in particular in Bel Air, Merl, Limpersberg and Cessange. The most ambitious project - the Ban de Gasperich - alone will see 600 homes and many shops and offices spring up. What would you say to people who don’t know Luxembourg City? It is an international city. 68% of the inhabitants do not hold Luxembourg nationality. If you compare us with recent events in Switzerland with the famous ‘vote’, here 155 Lydie Polfer © DR Interview with Lydie Polfer, Mayor of Luxembourg City. nationalities - 94% European - live side by side in harmony. The city manages to combine dynamism, quality of life and friendliness. Locals and foreigners come together to celebrate several times a year: at the octave, the national holiday or Schuberfouer. They also mingle on Saturdays at the market. You see a plethora or cultures and hear a multitude of languages. Building on this wide variety of cultures and backgrounds, we have managed to carve out quite a unique way of life. information: www.vdl.lu www.myofficialstory.com/lydiepolfer 7 © 360Crossmedia.com/J.P. Luxembourg in brief Population: Luxembourgers: Foreigners: Minimum Wage: Inflation: 537 000 (1/1/2013) 298 200 238 800 1 874€ (7/2013) 1.04% (10/2013) (Source: Statec-BCL) TOP 5 Largest employers Groupe ArcelorMittal (Industry) BGL BNP Paribas (Banking) Groupe Cactus (Department Store) Groupe Post Luxembourg (Telecom) Groupe CFL (Rail Transport) 4 Must Know Figures The Grand-Duke Henri www.myofficialstory.com/grandduchenri www.monarchie.lu 4 600 4 060 3 990 3 990 3 970 (Source: http://www.statistiques.public.lu/) TOP 5 Banks per country of origin Germany47 France14 Switzerland11 Italy/ England 9 Sweden8 Pierre Gramegna Minister of Finance www.myofficialstory.com/pierregramegna www.gouvernement.lu (Source: CSSF 30/11/2013) Others Investment Funds 3889 UCITS2484 SIFs1161 Foreign UCIs 244 Net Assets under Management 2083.7€ Billion Xavier Bettel Prime Minister and State Minister www.gouvernement.lu www.myofficialstory.com/xavierbettel (Source: CSSF 31/10/2010) Miscellaneous Area: 2,586 km2 Official languages: Luxemburgish, French, German Motto:“we want to remain what we are” Politics:constitutional monarchy Head of State:S.A.R. Le Grand-Duc Henri Internet:.lu Phone:+352 8 Maggy Nagel Minister of Culture, Minister of Housing www.myofficialstory.com/maggynagel www.gouvernement.lu 9 Noah Etienne Guillaume Gabriel Matthias Xavier of Nassau 2007 Gabriel Michael Louis Ronny of Nassau 2006 Prince Sébastien Henri Marie Guillaume of Luxembourg 1992 Tessy Antony Princess Alexandra Joséphine Teresa Charlotte Marie Wilhelmine of Luxembourg 1991 Prince Louis Xavier Marie Guillaume of Luxembourg 1986 September 29th, 2006 Guillaume Jean Joseph Marie 1981 Countess Stéphanie de Lannoy Félix Léopold Marie Guillaume of Luxembourg 1984 October 20th, 2012 September 21st, 2013 Henri Albert Gabriel Félix Marie Guillaume 10 Claire Margareta Lademacher Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping María Teresa Mestre y Batista 11 Jean-Marie Kreins Historical milestones Apart from the period from 1795 - when Luxembourg was conquered by the French troops of General Jourdan - until the final act of the Congress of Vienna in 1815, the geographical area of Luxembourg has always been identified as a distinct territorial entity. 963 The collapse of the Carolingian empire gave rise to the great «principalities» in our regions: the Hainaut as of the 9th century, Flanders, Namur, Liège and Luxembourg. It was around 963 that Siegfried, scion of the powerful « Ardennes» clan, acquired a rocky promontory looming above a loop of the Alzette river. Close to the Emperor, Siegfried would later enhance his possession by installing a market and founding a church there, thus laying the foundations for a new sovereignty between the Meuse and Moselle rivers. At that time, the destiny of the Luxembourg territory depended on the play of matrimonial unions and successions. It was a question of well-considered family ambitions, but also a matter of luck. For the most ambitious amongst them, the determination to expand their territory would remain a constant concern. When the Luxembourg Count Henri VII ascended to the throne of Germany in 1308, the House of Luxembourg became an Eastern power. It would give other three sovereigns to the German throne: Charles IV, Wenceslas and Sigismund. Obliged to borrow money to 12 finance their ambitions, they put up their Duchy as collateral, and it then passed from creditor to creditor until it was finally purchased in 1441 by the Burgundian Philip the Good. From the vast Burgundian territory there would survive the area of the Netherlands, a highly-coveted confederation whence would emerge, in the 19th century, the contemporary State of Luxembourg. The French invasion The French invaded in 1795 and made the Duchy a part of France. After the fall of Napoleon I, the Great Powers granted Luxembourg to William I of Orange-Nassau at the Congress of Vienna of 1814. They integrated it into the newly-created Germanic Confederation and made of the capital a fortress defended by a Prussian garrison. William I sought to join Luxembourg to his other territories in order to make it the eighteenth Province of the Netherlands. Following the Belgian Revolution of 1830, the Great Powers granted Belgium the status of an independent and neutral State, and the Walloon part of Luxembourg was ceded to it. When William I abdicated in October 1840, his eldest son succeeded him under the name of William II. Eager to turn Luxembourg into a genuine State, the new sovereign issued in 1841 a first constitutional text that confirmed the autonomy of the Grand Duchy vis-à-vis the Netherlands. It was under the same sovereign that the country in February 1842 ratified the agreement with the German Customs Union, an agreement that was regularly renewed and which permitted the country’s industrial development and helped facilitate the passage from the rural activity of the Ancien Régime towards a highly industrialised economy enhanced by the development of steelmaking and later of agriculture. It didn’t take long for this prosperity to draw covetous attention from various neighbours. In 1866, the Austro-Prussian war blew the Germanic Confederation apart. Following the 1866 Treaty of Prague, Luxembourg regained its sovereignty - which was soon threatened, first by Napoleon III and then by King of the Belgians Léopold II, who sought in vain to have it incorporated into Belgium. In order to counter any further desires of annexation, the European powers gathered in London in May 1867 and declared the territory to be perpetually neutral, following which the fortress was dismantled, the country demilitarised and the Prussian garrison evacuated from the city. The 20th century Following the First World War, the government denounced the treaty binding it to the German Customs Union and signed, in 1922, an economic union agreement with Belgium. Concluded for a period of fifty years, the treaty went far beyond the framework of a simple customs union and established a community of revenues between the two countries for both customs and excises. The relation of forces gave the leadership to Belgium and, although the Belgian-Luxembourg Union never gained the importance acquired long ago by the German Customs Union, it nevertheless made it possible to free the national economy from the isolation to which it had been relegated by the First World War. During the course of the Second World War, the Belgian, Dutch and Luxembourg politic leaders in exile in London understood how close their interests were with one another and, on 5 September 1944, adopted the agreement for the Benelux Treaty, regarded by many as the « matrix » for the later European Union. «Luxembourg, honest broker of Europe» as Theodore Roosevelt characterised the Grand Duchy... Based on the experience acquired in the previous unions, Luxembourg would undoubtedly participate prudently, but with a © 360Crossmedia Monarchy growing autonomy, in the development of the major European worksites, both through the effective role it received as a result of accession to the new international institutions and via the decisive action of several of its top politicians. The major upheavals were incontestably, firstly, Luxembourg’s participation in the European integration, and secondly the fact that the City of Luxembourg was chosen in July 1952 to serve as headquarters for the High Authority of the ECSC. Other Community institutions - such as the European Court of Justice, the European Investment Bank, the Court of Audit, the Office of Statistics, the Office of Publications and the secretariat of the European Parliament – would soon establish themselves here as well. Thus, over the decades, the particularly favourable economic conditions, the diplomatic alliances with historical partners and the political adroitness of certain of its leaders have permitted the country not only to be an active player in the development of the European project, but above all, for the first time since its contemporary resurgence, to emerge from its long diplomatic reserve to occupy a modest but real place in the new order of Nations. information: Read the long version: www.myofficialstory.com/jeanmariekreins 13 Monarchy Luxembourg over time X Century XIX Century XX Century XXI Century 963 1815 1839 1867 1890 1922 1944 1952 Count Siegfried from the Ardennes acquires a small fort on a site of a previous Roman outpost and names it “Lucilinburhuc” The Congress of Vienna marks the creation of an independent Luxembourg. The Duchy is elevated into the rank of Grand Duchy Treaty of London; Luxembourg is split in two The Grand Duchy becomes totally independent and “perpetually neutral and disarmed” The crown passes to the Duke Adolph of NassauWeilburg The BelgianBenelux Luxembourg Convention Economic Union (UEBL) comes into effect Headquarter of ECSC High Authority 1958 1977 1984 1986 1992 2000 2002 2007 2014 The European Investment Bank EU Court of Auditors The Luxembourgish becomes national language The People of Luxembourg Luxembourg City: Seat of EU are awarded institutions the International Charlemagne Prize Grand Duke Jean abdicates in favour of his son, Grand Duke Henri of Luxembourg The Euro enters Luxembourg: into circulation European Capital of Culture, 2nd time 1st Oscar in Luxembourg for the movie Mr Hublot “Luxembourg, honest broker of Europe”. Théodore Roosevelt 14 15 Monarchy Grand Duke Henri There’s more to Grand Duke Henri than just being the sovereign... he is a member of the International Olympic Committee and is involved in the Charles Darwin Foundation for the Galapagos Islands. A man of action, the Grand Duke is also known for his military commitment. After enrolling at the Royal Military Academy Sandhurst, he became an officer and subsequently an honorary major in the British Parachute Regiment. As the Commander of the Luxembourg Army, he is ranked as a General. rait Port 16 Globetrotter Grand Duke Henri is as dynamic as his country. As well as Luxembourgish, he is also fluent in French, German, English and Spanish. He acquired this multilingualism at an early age due to the fact that he attended secondary school in Luxembourg and France before going on to the University of Geneva, where he gained a degree in political science in 1980. His Royal Highness studied abroad © Lichfield/Getty Images When he succeeded his father, Grand Duke Jean, on 7 October 2000, Grand Duke Henri promised to use his dynamism and learning to serve the Grand Duchy. on many occasions, both in Europe and overseas. Between 1978 and 1980, he trained in various companies in the United States. In his role as Honorary Chairman of the Board of Economic Development, which was founded in 1977, he carried out numerous exploratory trips around the world promoting the Grand Duchy of Luxembourg as a place for investment (1978-2000). He still attaches a lot of importance to education, and has hon- orary doctorates from several universities around the globe. Man of action Keen on literature and classical music, Grand Duke Henri is also a great lover of sport. Sailing, tennis and hunting are among his favourite pastimes, and he loves to practise them. He is patron of many sporting, cultural, scientific and economic associations today. Notably, Devoted father It was while he was studying in Geneva that Prince Henri met Miss Maria Teresa Mestre. They were married on 14 February 1981 at Luxembourg Cathedral. The prince and new princess of Luxembourg went on to have four sons [and one daughter]: Guillaume (heir to the throne since 2000), Félix, Louis, Alexandra and Sébastien. Acceding to the throne on 7 October 2000 following the abdication of his father Jean, Grand Duke Henri is Head of State, an association patron and a father all at the same time. The Grand Duke plays a vital and essential role today. He is considered to be the keystone of the institutional system. However, he strictly abides by the maxim that “the sovereign reigns but does not govern”, which is undoubtedly the secret of his success. information: www.myofficialstory.com/grandduchenri www.monarchie.lu 17 Monarchy The Grand-Ducal Family Give honour where honour is due rait Port The Grand-Ducal couple Henri, Grand Duke of Luxembourg and Grand-Duchess Maria Teresa met at university in Switzerland, where they both studied Political Science. Born in Cuba to a family of Spanish origin, Maria Teresa de Mestre emigrated with her family to New York at three years of age. She later lived in Spain, and then Geneva. She is a philanthropist who devotes a great deal of energy to the actions of her Foundation, always with great discretion. Her charitable work takes her all over the world, hand in hand with UNICEF, UNESCO, the Red Cross and the Anti-Cancer Foundation, among others. She became engaged to the Grand Duke three weeks after they graduated from university, and they were married on 14 February 1981, St Valentine’s Day. Prince Guillaume was born on 11 November of the same year. He has three brothers – Félix, Louis and Sébastien and one sister, Alexandra. Grand Duke Henri Born in April 16, 1955 at the Château de Betzdorf, the Grand-Duke Henri is the son of the Grand Duke Jean and the GrandDuchess Josephine-Charlotte of Luxembourg and his accession to the throne dates back to October 7, 2000. The Grand Duke attended the University of Geneva where he obtained 18 in 1980 a degree in Political Science and in 1989 he was appointed Honorary Major of the «Parachute Regiment» (England) after he enrolled the Royal Military Academy Sandhurst 1974. The Grand Duke assumes the patronage of several associations in the cultural, sport, scientific and civic fields. He is also interested in literature, classical music and sports in particular swimming, sailing, water skiing, tennis, hunting and fishing. Grand Duke and Grand Duchess Foundation On the occasion of the wedding of the royal couple in 1981, ‘Prince Henri-Princess Maria Teresa Foundation’ was dedicated to the support of persons with special needs, facilitating their integration into society. As a result of the accession to the throne of Grand-Duke Henri and Grand-Duchess Maria Teresa, a new foundation was born: Grand Duke and Grand Duchess Foundation. It has therefore expanded the scope of its activities by supporting people in financial difficulty both in Luxembourg and in poor regions. The Foundation can carry out its activities through tax-deductible donations of private individuals or institutions. information: www.myofficialstory.com/famillegrandducale www.monarchie.lu www.fondation-grand-ducale.lu © DR Luxembourg Official is exceptionally changing its structure, to present the Grand-Ducal couple. 19 Monarchy Prince Guillaume The Hereditary Grand Duke A water sports enthusiast, music lover, pianist and guitarist, Prince Guillaume has shown a passion for several activities while serving in his role as Hereditary Grand Duke. it ortra © 360Crossmedia/M.T. P 20 A marked interest in politics and economics After obtaining his French Baccalaureat from the Beausoleil Alpine college in Switzerland in 2001, Prince Guillaume trained as an officer at Sandhurst Royal Military Academy in Britain to carry the rank of Lieutenant Colonel. Prince Guillaume went on to study international politics in the UK and France, where he earned a degree with honours in Literature and Political Science. During his spare time, Prince Guillaume enjoys reading autobiographies, treaties or historical novels in relation to politics, economics and philosophy. Official duties and humanitarian work Prince Guillaume is committed to promoting the industry and the financial centre of the Grand Duchy and undertakes economic missions around the world: Russia, USA, Middle East, China, Sweden, Turkey, Japan and South Korea. He regularly attends the plenary sessions of the State Council and is particularly interested in the social economy and microfinance. Committed to the poor, he has participated in a military camp in Nepal and a charitable mission in Aguascalientes, Mexico. Since 2011, Prince Guillaume is Honorary President of the Kräibierg Foundation. The Royal Wedding The wedding of Prince Guillaume and Countess Stéphanie de Lannoy was held on 20 October 2012 at the Cathédrale Notre–Dame in Luxembourg. Their marriage was attended, among others, by foreign monarchs from several countries. The wedding took place in an atmosphere of national celebration with fireworks, and concerts while a locomotive travelled through Clause adorned with giant wedding bands and portraits of the couple. Late into the night, the people of Luxembourg were treated to a wonderful romantic evening and the rest of the world still remembers their big day with fan pages on the internet, newspaper articles and videos of the ceremony creating a buzz on the web. information: www.myofficialstory.com/famillegrandducale www.monarchie.lu/fr/famille 21 More Monarchy Culture has a bright future The humanitarian commitment of the Grand-Duchess www.myofficialstory.com/grande-duchesse The Grand-Duchess Charlotte www.myofficialstory.com/grande-duchesse-charlotte The Grand-Duke Adolphe www.myofficialstory.com/grand-duc-adolphe www.monarchie.lu www.luxembourg.public.lu Leah, future director of the Museum of Modern Arts BGL BNP PARIBAS IS COMMITTED TO PROMOTING CULTURE IN LUXEMBOURG 22 BGL BNP PARIBAS S.A. (50, avenue JF Kennedy, L-2951 Luxembourg, R.C.S. Luxembourg : B6481) Communication Marketing August 2014 © Shutterstock We’ll live up to your needs in one of our branches, under 42 42-2000 or on bgl.lu bgl.lu 23 GOVERNMENT BETTEL Xavier Prime Minister, Minister of State Minister of Communications and Media Minister of Religious Communities KERSCH Dan Minister of the Interior Minister for the Civil Service and Administrative Reform SCHNEIDER Etienne Deputy Prime Minister Minister of Economy Minister of Internal Security Minister of Defence CAHEN Corinne Minister for Family and Integration Minister in the Greater Region BRAZ Félix Minister for Justice SCHNEIDER Romain Minister of Social Security Minister for Cooperation and Humanitarian Action Minister for Sports ETGEN Fernand Minister for Agriculture, Viticulture and Consumer Protection Minister for Relations with Parliament GRAMEGNA Pierre Minister of Finance GIRA Camille Secretary of State for Sustainable Development and Infrastructure HANSEN Marc Secretary of State for Education, Childhood and Youth Secretary of State for Higher Education and Research ASSELBORN Jean Minister of Foreign and European Affairs Minister for Immigration and Asylum SCHMIT Nicolas Minister of Labour, Employment and Social and Solidarity Economy BAUSCH François Minister of Sustainable Development and Infrastructure NAGEL Maggy Minister of Culture Minister of Housing MUTSCH Lydia Minister of Health Minister for Equal Opportunities MEISCH Claude Minister of Education, Children and Youth Minister of Higher Education and Research DIESCHBOURG Carole Minister of the Environment CLOSENER Francine Secretary of State for the Economy State Secretary for Homeland Security Secretary of State for Defence AMBASSADORS TO LUXEMBOURG Stefano Maria Cacciaguerra Ranghieri Italy Bartosz Jalowiecki Poland Mark Entin Russian Carlos Maria De Lojendio Y Pardo Manuel De Villenas Spain Urs Hammer Switzerland Levent Sahinkaya Turkey Alice Walpole United Kingdom Robert A. Mandell USA © DR Thomas Oberreiter Austria Thomas Antoine Belgium Zeng Xianqi China Guy Yelda France Christine Glaser Germany Peadar Carpenter Ireland Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping 24 25 Politics Xavier Bettel rview Inte As Prime Minister of Luxembourg, what are your priorities? There are many, but they are all related to one objective: putting this country on the right track for the future. One of the main areas we need to focus on is Luxembourg’s financial situation, which was increasingly going in the wrong direction. I think the most important thing is to inform and explain to people the necessity of the measures we are taking. What is your analysis of the current political situation in Luxembourg? As you know, I was a member of Parliament in the majority party for 5 years, then a member of the opposition for 10 years. However I must confess that I too was taken by surprise, as I didn’t expect the results of last October’s elections. We are in a phase where it is important that everyone takes responsibility in the interests of the country, and everyone makes a joint effort. Now, and for the next few months, the people of Luxembourg must stand together. What, to you, are the three main qualities of a good politician? The profile I try to emulate is that of a politician who knows how to listen, who takes decisions as a consequence of what he 26 has heard, who puts the country’s interests first, and who knows how to explain to everyone why these decisions have been taken. What risks and opportunities does the country face? There are risks and opportunities in many areas, but they are all linked. If we take the example of banking secrecy, I have continued what my predecessor started. It’s a significant change, but it’s only the beginning: it’s a new era for the financial markets. In my opinion, the biggest risk is the fear of change. When I hear the Chinese banks or Haribo express how pleased they are to have opened establishments in Luxembourg, I feel proud. I tell myself that these transformations of our country are necessary - we wouldn’t have heard this kind of message 10 years ago. Nowadays, these major companies have good reasons to set up business in Luxembourg, and are right to be proud. Luxembourg has been prosperous for a long time because of its exceptional policies, or because of its excellence? I consider the main asset of the financial market to be the expertise and excellence of the people who work in this sector in Luxembourg. However, excellence does “I don’t care about polls, the future of the country is what interests me”. Xavier Bettel © 360Crossmedia/M.D. Unswerving ambition not exclude the exceptional. Policies must not be directed against other countries. The policies that were in place until now were certainly open to criticism, even jealousy, but they were still fair and legal. My aim is not to copy others, as Luxembourg must retain its values of proximity and excellence, which is what makes this country so exceptional. What are your government’s projects? The changes that are coming will result in us losing 1 billion in e-commerce. However, we have known about this since 2006, which is something I blame the previous government for. Measures should have been taken a long time ago. However, Luxembourg will continue to develop on many levels: firstly public finances, then education and the diversification of the economy, but also the law on abortion, or access to housing for the middle classes. This is a very important issue, as the real estate market in Luxembourg must enable young people to buy their first apartment. Young people are one of the most important objectives for me. Today, 20% of young people in Luxembourg are unemployed! To sum up, this government will in no way rest on its laurels, and the autumn will be very busy. I’ve been watching and listening for the last few months, and now I will take decisions, and above all explain them. information: www.myofficialstory.com/xavierbettel 27 Politics Mark Entin Luxembourg and Russia: building on strong ties for the future t xper E 28 A presence in Luxembourg Most people do not realise how much Russia has contributed to Luxembourg’s history, culture and independence. “Today Russia plays an important role in safeguarding this independence,” says Mark Entin, the ambassador of the Russian Federation to the Grand Duchy. Russia’s presence in Luxembourg today encompasses economic, financial, cultural and individualties. The Russian community in the Grand Duchy is relatively large at around 1% of the overall population, mostly young and talented people who make a substantial contribution to the country’s wealth and wellbeing. Earlier this year Vnesheconombank, one of the four largest financial institutions in Russia, opened for business in Luxembourg, which Entin says represents a kind of vis- iting card for the Russian banking system. Vnesheconombank has also established an investment foundation in the Grand Duchy to invest in small and medium-sized enterprises. Bright future Entin argues that the relationship between the two countries has a bright future. “Luxembourg has started to deepen the relationship with countries outside the EU,” he says. “It has built economic, trade and financial links with these countries.”Luxembourg’s embassy in Russia plays a critical part in this process, he says, by inviting businessmen, investors and other representatives from the financial world to meet with their counterparts from the Grand Duchy. The result is a dynamic process characterised by the initiation of new common projects and a steady increase in the volume of investment. Beyond the headlines Entin is critical of the role of polemic in the mass media in shaping perceptions “Today Russia plays an important role in safeguarding this independence.” Mark Entin © DR Russia’s ambassador to Luxembourg Mark Entin says the two countries share strong economic, cultural and financial links, but there are challenges to overcome to ensure a bright future for their relationship. of other countries, noting that some people are unable to see past sensationalist headlines – a problem that has affected Russia’s image in recent months. Nevertheless, he expresses the hope that the European Union will remain competitive, resolve its problems – some of which are self-inflicted – and remain a strong and economically successful partner for the Russian Federation. Says the ambassador: “Through economic co-operation, cultural exchanges and scientific projects, I believe we can overcome the problems thrown up by the economic crisis and strengthen societies all over Europe.” information: www.myofficialstory.com/markentin 29 Politics Carlo Thelen Luxembourg: a new paradigm! pert Ex 30 How would you analyse the current political and environmental situation in Luxembourg? We have now entered a key phase for the country’s future: Luxembourg has all the assets it needs to succeed and now, more than ever, is the time to focus on our future development. Take, for example, inter-generational equity. Budget consolidation is finally receiving the attention it deserves. And with good reason, the Grand Duchy has real room for manoeuvre. Public expenditure currently represents €34,000 per citizen and per year, i.e. double the European average. Even if we cut this contribution by 10%, Luxembourg will still rank among the most generous countries. As well as the budget, we need to ensure that other projects are not pushed into the background. For example, the social model, housing or even competitiveness. Budgetary balance is not something that can be decreed. It is driven by a consistent socio-economic policy mix. This dynamic is fuelled by growth, attractiveness and competitiveness. What are your priorities as Director General of the Chamber of Commerce? At the end of 2012, together with my predecessor Pierre Gramegna, (now Minister of Finance, editor’s note), we introduced the Chamber of Commerce’s 2020 strategy. I am continuing to implement this strategy with my team. The Chamber aims to remain the key contact for companies, professional organisations and the government. Our main objective is defending companies’ general economic interest, beyond individual interests. We are maintaining an overall perspective as part of a long-term approach. We are continuing to be a critical partner of policies implemented, refraining from personal criticism at all times and instead supporting our arguments with facts and addressing the government as a whole. What threats and opportunities are on the horizon? The financial crisis has changed the paradigm: we no longer have the growth rates we enjoyed in the past. To make the Luxembourg model sustainable, we need to redefine it and target it more effectively. “Our philosophy is to do better with less.” Carlo Thelen © 360Crossmedia/C.O. Carlo Thelen, the new Director General of Luxembourg’s Chamber of Commerce, is a qualified economist. Interview. Our philosophy revolves around doing better with less, to further improve our competitiveness and social cohesion. Having said this, Luxembourg has many assets. First and foremost, we need to look after what exists: by opening up new markets for our companies, promoting innovation, capitalising on the financial market, industry, trade and tourism. But we also need to develop new niches. For example, the RMB platform, philanthropy, gaming, cloud computing, eco-technologies and logistics. We have some great entrepreneurs and start-ups in these fields, creating strong foundations for the future. What about property? Corporate property is developing favourably, recording performance above the European average and very low vacancy rates. Our financial market also supports the structuring of property funds and even “Sharia compliant” funds. Home to more than 160 nationalities, Luxembourg is a real cultural crossroads, a laboratory of ideas and a smaller scale version of Europe. information: www.cc.lu www.carlothelen.lu www.myofficialstory.com/carlothelen 31 Politics Paul Dühr Luxembourg’s ambassador in Paris explains the strength of Luxembourg’s longstanding ties with France. rview Inte 32 Luxembourg’s Embassy in France is one of the oldest and most important diplomatic services. Why? France and Luxembourg have a shared history going back more than a thousand years, encompassing both friendship and crisis. France is one of the very first countries inside which Luxembourg opened, as early as 1867, a resident diplomatic representation. We have been there, without interruption, ever since. Today more than 33,000 French people live in Luxembourg and 75,000 more commute into the Grand Duchy for work every day. This represents a critical contribution to the development of Luxembourg’s economy and society. Luxembourg’s economic players need a broader geographical scope than the country’s own limited territory to be able to grow consistently and sustainably. France is our second trading partner, after Germany, today. For this, for our common history and for the cultural bearing France has on Luxembourg, our Embassy in Paris is a very important part of Luxembourg’s institutional network abroad. What message do you have for international businesses considering a presence in Luxembourg? We start out with a beneficial geographical position that serves as a springboard into Europe’s markets, enhanced by an extensive motorway network, an international airport and a network of European railway links. The Grand Duchy’s economic, political and social stability, as well as the secure environment for individuals and property, are also important advantages. We also offer a legal and fiscal environment characterised by stability but also responsiveness, as demonstrated by the administrative simplification procedures that have been introduced for several years, particularly through the Guichet Unique business portal. In addition, Luxembourg’s quality of life scores highly in international ranking, including second place among European cities as classified by the Financial Times. This all helps the integration process for international executives, company staff and their families. What initiatives has the new government launched to strengthen economic and commercial ties between France and Luxembourg? The Chamber of Commerce and the © 360Crossmedia/JCC A springboard into Europe’s markets Ministry of Foreign affairs created in February the position of economic and commercial attaché at Luxembourg’s embassy in Paris. Luxembourg companies interested in entering the French market will have a partner on the ground to advise them. The attaché will also help French companies interested in the Luxembourg market. There will also be a focus on having a more substantial presence at events such as MIPIM in Cannes and the Greater Region Business Day. We want to create “France and Luxembourg have a shared history going back more than a thousand years.” Paul Dühr more opportunities for meetings and exchanges between French and Luxembourg partners. Information about our activities in the economic sphere will be posted on the embassy’s web site web (http://paris.mae.lu/fr) and through our newsletter, which will be launched very shortly. information: http://paris.mae.lu/fr/L-Ambassade www.myofficialstory.com/paulduhr 33 Politics Félix Braz Reforms on all fronts “It’s a mistake to think that only large countries have the capacity and that the small States are lagging behind.” © DR Félix Braz An interview with Félix Braz, Minister of Justice. rview Inte 34 What is your agenda? We have three main priorities: first of all, an across-the-board reform of family law. This includes marriage, with the possibility for same-sex couples to get married, adoption and the possibility for all married couples to start adoption proceedings, divorce – where no progress has been made for 11 years – the intention being to do away with the notion of fault, except in severe cases, mainly violence. Another the linguistic criteria to give the same chance to all applicants. reform will cover filiation and yet another parental authority. The second priority is the creation of a prison administration and reform of the enforcement of sentences. We want to ease the transition of inmates back into society after leaving prison and we are looking to introduce a judge responsible for the enforcement of sentences or a panel of three judges. Finally, the third reform is the introduction of a National Council of Justice with greater autonomy in the management of judges and investigating magistrates that is wholly independently of the political power. I am willing to give up some of my prerogatives, particularly with regard to appointments and promotions, if a National Council of Justice assumes full responsibility for them. We are also looking into the possibility of creating a supreme court in Luxembourg which would introduce summary reversals to the administrative system and replace both the Superior Court and the Constitutional Court. Control of constitutionality would therefore be delegated to all judges. Reform of abortion will soon be tabled. Abortion will be decriminalised and the second consultation will no longer be mandatory. The nationality law will relax What are the current challenges brought about by the new regulations in the field of finance? Luxembourg’s position is very clear in this field: we support all progress and actively participate in discussions within the OECD. It is essential that all countries abide by the same rules. By accepting the automatic exchange of information on savings income from the 1st of January 2015, Luxembourg has shown that it is not one of the States standing in the way of change. Our financial market has been doing very well without banking secrecy for a long time thank you and does not attract clients because of its sovereignty but because of its competence. The exchange of information is not a problem but it can only work if the same rules are applied to all financial markets. Data protection is a hot topic today At national level this is a matter for Xavier Bettel in his capacity as Minister of Media. On the other hand, as Minister of Justice, I deal with these issues at European level in the JHA Council (Justice and Home Affairs). A directive and a regulation are currently under discussion and have been a long time coming, given that the last data protection text dates back to 1995. This is a text that is progressing at snail’s pace. Some countries want to set up protection mechanisms at national level. Others, such as Luxembourg, believe that the only possible solution is a European mechanism that can be rolled out across all 28 countries. We cannot have 28 Googles or 28 Facebooks in Europe. Companies must choose a home country where the competent national authority - the CNPD (the National Data Protection Commission) in Luxembourg - will be equipped to oversee the application of the rules. It’s a mistake to think that only the large countries have the capacity and that the small States are lagging behind. You had the pleasure of meeting Robert Badinter? I had the honour and the privilege of meeting him at his home. He really is a fascinating character. I am familiar with his causes, whether the abolition of the death penalty or his efforts on the international stage. I am a firm believer in European construction and listening to him makes you doubly convinced. He makes it sound so inevitable, with fair and lucid arguments. I visited him in my position as Minister and have taken on board his arguments. We discussed the European Public Prosecutor and a European training institute for judges in European law. Mr Badinter argues that the European Union and peace on our continent are not only a matter for the big States. He also thought that Luxembourg should remain the European capital of justice. information: www.myofficialstory.com/felixbraz www.gouvernement.lu 35 Politics Pierre Gramegna The renaissance man Minister of Finance since 2013, he has been working to promote the internationalisation of local companies. He could have pursued his career as an ambassador, travelling all over the world. Instead, Pierre Gramegna chose to diversify his career, while maintaining his passion for commitment and openness. rait © Ministry of Finance Port 36 A diplomatic career Pierre Gramegna studied both law and economics, viewing them as complementary fields. He became a diplomat at the age of 25, setting out to defend Luxembourg’s interests in Paris, San Francisco and Tokyo where he serve as Ambassador. He promoted the Grand Duchy wherever he went, enjoying a few pleasant surprises along the way: few career paths provide an opportunity to meet Sharon Stone in the heart of a Californian forest, or to play tennis with the Emperor and Empress of Japan. His best memory is the Grand Duke’s State visit to Japan in 1999, marking the first State visit to the country joined by a major economic delegation. The initiative included some exceptional moments. Diplomacy rimes with economy During the Kyoto Conference in 1997, Luxembourg held the European presidency. As the spokesman for this presidency, Pierre Gramegna, remembers having slept for just four hours in four days, but he did have the satisfaction of contributing towards an agreement, unlike the fiasco of Copenhagen. An admirer of per- formers who devote themselves entirely to their art, he later decided to leave the diplomatic world to play an active role in the economic development of a rapidly growing Grand Duchy. As the Minister of Finance since 2013, he has been working to promote the internationalisation of local companies, attract investors and take part in ongoing legislative changes. Return to his roots A great lover of black-and-white photography – he develops his own photos – Pierre Gramegna looks fondly at the Luxembourg that welcomed his grandfather and which he ended up representing, defending and promoting it all over the world. In the next few years, he could see himself anywhere he can continue to defend the Grand Duchy’s interests using his method: a mixture of commitment and diplomacy, guided by passion. His travels have left him with the conviction that no other country in the world has achieved such harmony in diversity. As for the more distant future, he can imagine being a more frequent visitor to Italy, the country of his roots, while appreciating to work on Kirchberg, the heart of contemporary architecture and of highly productive enterprises, which also happens to be the headquarter of the Chamber of Commerce… information: www.myofficialstory.com/pierregramegna 37 Politics H.E.M. Zeng Xianqi After completing several missions in Africa, the Ambassador is personally delighted to have been posted to Luxembourg. view r Inte 38 Your Excellency, could you tell us about bilateral relations between China and Luxembourg? This country lives up to the slogan of the Luxembourg pavilion at the Shanghai World Expo in 2010: small and beautiful. Many Chinese people know Luxembourg for its steel industry and finance sectors. Friendly exchanges between China and Luxembourg date back a very long way and our countries cooperate in many sectors, notably finance and steel. Furthermore, the first foreign branch opened by the Bank of China was in the Grand Duchy, and more are set to follow very soon. In terms of the volume of bilateral trade, transactions amounted to 1.9 billion dollars last year and there are still many more potential opportunities in China. The Chinese authorities also place great importance on the quality of the economy and on improving the population’s well-being, as well as on developing technology to boost efficiency in relation to energy and the environment. China is a land of ancient traditions that are still very much alive today. The country has launched an initiative to create a prosperous and harmonious world, inspired by the philosophy of Confucius, who believed that difference could coexist in peace and harmony. We apply this both within China and internationally. What are your views on student exchanges between the two countries and on the learning of Chinese in Luxembourg? Since Grand Duke Henri’s visit to China in 2006, many agreements have been signed, in particular relating to exchanges between our universities. Every year, Chinese universities welcome students from all over the world, while the University of Luxembourg receives around fifty young people from China. With regard to the uptake of Chinese language courses among young people in Luxembourg, this phenomenon is increasing. A Chinese language and cultural centre opened in Luxembourg last year, with strong support from the Luxembourg government. The centre is considering the introduction of a “China is a land of ancient traditions that are still very much alive today.” People’s Republic of China Ambassado “Confucius” course. The project is supported by the Chinese government which is supplying more teaching resources, such as textbooks. The Chinese government therefore plans to provide even more support in the near future. Where you advise us to visit if we were planning a two-week trip to China? My country is very big so I’ll simply give you my opinion. If culture and history are your main interests, I would recommend the historic cities of Beijing, Luoyang, Xi’an and Nanjing. If you would like to visit some modern cities, I would suggest China’s coastal region and Shanghai, Zhejiang, Jiangsu, Fujin and Guangdong. To explore inland areas, you should travel to the western region of China (Gansu, Ningxia and Qinghai). I also recommend that you visit the region of Tibet, a superb place. But I can assure you that two weeks is not enough, you need to allow at least two months! From north to south, it takes four or five hours to fly across the country. © 360Crossmedia/J.Mura Interview with H.E. Ambassador of China in Luxembourg information: www.myofficialstory.com/zengxianqi www.lu.china-embassy.org/fra 39 More Politics Corinne Cahen Minister for Family and Integration Minister in the Greater Region Prime Minister from 1995 to 2013 www.myofficialstory.com/ jeanclaudejuncker Denis Robert Ambassador of Canada to Luxembourg and Belgium www.gouvernement.lu www.mae.lu www.luxembourg.public.lu/fr/politique www.myofficialstory.com/ denisrobert 40 © Shutterstock © 360Crossmedia/DR www.myofficialstory.com/ corinnecahen Jean-Claude Juncker 41 TOP TEN COMPANIES BY EMPLOYEES* 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. ArcelorMittal Group: 4 600 BGL BNP Paribas: 4 060 Cactus Group: 3 990 Post Luxembourg Group: 3 990 CFL Group: 3 970 Goodyear Dunlop Tires Operations SA: 3 250 Dussmann Luxembourg Group: 3 110 Luxair SA: 2 390 PwC Group: 2 280 Luxembourg Hospital: 2 130 Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping © DR *source: http://www.statistiques.public.lu/ 44 45 Business Funds 48. J oëlle Hauser: Looking over the Great Wall of China since 1980 50. Serge Krancenblum, SGG Group CEO: Still delivering made to measure services, 60 years on 52. Sandra Müller : LuxReal 54. C learstream: A global actor, “made in Luxembourg” 56. Linklaters LLP, KNEIP: Luxembourg: Land of empowerment 58. Revel Wood: Using global reach to build long-term relationships 60. Luc Rasschaert (IWI): A hands-on man 62. Steve David: 10 years of growth in Luxembourg 64. F rédéric Perard: The importance of being in China 66. Pierre Alexandre Delagardelle (PHD): The financial performance of responsible investments 68. Keith Burman: Navigating the new marketing landscape under AIFMD of Funds ACOLIN www.myofficialstory.com/viktorfischer Adepa www.myofficialstory.com/adepa Alter domus www.myofficialstory.com/alterdomus ALFI www.myofficialstory.com/alfi Atlantic Fund Services www.myofficialstory.com/romanlewszyk Banque Centrale www.myofficialstory.com/BCL BNP Paribas Securities Services www.myofficialstory.com/BPSS Bonn Steichen and Partners www.myofficialstory.com/bsp Clifford Chance www.myofficialstory.com/cliffordchance Confluence www.myofficialstory.com/confluence Crédit Suisse Luxembourg www.myofficialstory.com/creditsuisse CSSF www.myofficialstory.com/CSSF Custom house www.myofficialstory.com/customhousegroup Funds Europe www.myofficialstory.com/fundseurope Fundsquare www.myofficialstory.com/fundsquare HSBC www.myofficialstory.com/hsbc KBL www.myofficialstory.com/kbl Kneip www.myofficialstory.com/kneip Linklaters www.myofficialstory.com/linklaters Loyens & Loeff www.myofficialstory.com/loyensloeff MDO www.myofficialstory.com/MDO MEBS www.myofficialstory.com/Mebs Multifonds www.myofficialstory.com/multifonds Northern Trust www.myofficialstory.com/northerntrust Sanne Group www.myofficialstory.com/sannegroup Schroders www.myofficialstory.com/schroders SGG www.myofficialstory.com/sgg SS&C GlobeOp www.myofficialstory.com/sscglobeop RBS www.myofficialstory.com/RBS UBS www.myofficialstory.com/ubs VBS www.myofficialstory.com/vbs Etc… 46 47 Funds Business Joëlle Hauser Looking over the Great Wall of China since 1980 “Luxembourg funds form a cross-cultural bridge to facilitate investment co-operation between China and Europe.” Joëlle Hauser t r Expe 48 Is your firm increasing its activities in China? Our firm is already very active in the People’s Republic of China. Clifford Chance’s roots go back to 1802, with our Hong Kong office opening in the early eighties. At the time, our finance practice was driving the firm’s international expansion, exporting English law financing to upcoming financial centres in Asia. China continues to be one of our key focal points, which we currently cover via offices in Hong Kong, Beijing and Shanghai. We have thus been looking over the Great Wall of China for over 30 years. We are actively developing our relationship with our Chinese clients with respect to both Chinese outbound investments into Europe and European inbound investments into China. On the outbound side, our team recently advised a Chinese policy bank on setting up the first Chinese sovereign wealth fund in Europe to make private equity investments in Central and Eastern Europe. This fund was one of Luxembourg’s first AIFM compliant funds. On the inbound side, we are seeing major fund promoters setting up investment schemes that invest in China under the QFII or RQFII regimes. How do Chinese clients perceive Luxembourg? PRC managers and investors are very interested by Luxembourg. Recent marketing efforts have put Luxembourg on the map within the Chinese business community, and my Chinese partners and I experience a general awareness and curiosity about our country. In recent years, Chinese banks have set up in Luxembourg. This development has been followed with great interest by the asset management community. We note that they tend to consider Europe as a single market and Luxembourg as their gateway into this market. Funds such as this sovereign wealth fund form a cross-cultural bridge to facilitate investment co-operation between China and Europe. © 360Crossmedia/S.M. An interview with Joëlle Hauser, Head of the Investment Funds Department at Clifford Chance Luxembourg. What is your agenda for the future? We must now build on the general awareness and curiosity by informing the Chinese business community about Luxembourg. This year is the Chinese year of the horse, and just as a horse symbolises travel, we will be reaching out, visiting our Chinese clients and continuing to build mutual understanding. The future of investment management lies in tailor-made interdisciplinary and cross-border structures. We must offer products that appeal on both sides: on the one hand solid from a legal and tax perspective, but on the other hand also understandable and appealing from a Chinese perspective. With our dedicated funds teams, I am confident that we have the appropriate tools to continue building this bridge. information: www.myofficialstory.com/joellehauser 49 Funds Business Serge Krancenblum, SGG Group CEO Still delivering made to measure services, 60 years on view nter I Video 50 After 60 years, what is the DNA of SGG Group? It is a combination of two things: entrepreneurship and being a “people business”. Our new motto, “We support your ambitions”, illustrates this perfectly. We constantly keep in mind that our clients are people with very successful and complex businesses. They come to us for optimal performance, and our teams must be able to meet those expectations. This was already true back in 1953, when SGG Group was created as a very small domiciliation and administration department of Kredietbank. It was true in 1998 when we became a subsidiary of a leading global audit firm, later when we were acquired by the Oppenheim family, and still today after our management buy-out in 2010. What has changed, and radically, is the scale and complexity of the corporate and fund services work we do. How have the needs of your international clients evolved over six decades? Right from the start, they have always been seeking a reliable partner that delivers made-to-measure solutions. However, the fact that today their business are now global makes our task much more complex. Much of our work involves multi-jurisdictional implementation, so our experts need to keep up to date with a vast array of laws, regulations and compliance procedures in countries throughout the world. Typically, a client of 1953 was dealing with one, perhaps two, at most three countries, and the paperwork was a very small fraction of what it is today. What is your vision for the future of SGG Group? I have a very clear vision of our business and its future, and I know where I want the company to go. We have two major goals. “I have a very clear vision of our business and its future.” Serge Krancenblum First, SGG Group must maintain its focus to reinforce its status of an employer of choice. Achieving the strong growth we seek is possible only by hiring the best talents in our industry. We have a long track record of focusing on keeping the company strong. For example, when our owner Oppenheim ran into difficulties, we took immediate action by putting in place a management buy-out. Today we benefit from the support of our major shareholder, Cobepa. Our second goal is to stay in sync with our international clients, and not just to keep up with but to anticipate their fast-changing needs. Traditional organisational approaches no longer meet today’s requirements – instead of just management, success now demands leadership. © 360Crossmedia/C.O In 1953 the company that is now known as SGG Group started life as the domiciliation and administration department of Kredietbank. It still provides clients with customised solutions, though their scale and complexity has changed beyond measure, says group CEO Serge Krancenblum. information: www.myofficialstory.com/sergekrancenblum www.sgg.lu/en 51 Funds Business Sandra Müller LuxReal w ervie Int Can you present LuxReal in a few words? LuxReal-Real Estate Association of Luxembourg a.s.b.l. is the platform to connect Real Estate Professionals on a national and international level in Luxembourg. The Association holds FORUMs on industry trends, establishes working groups and maintains national and international contacts for the exchange of information, knowledge and experience. This not-forprofit organisation represents the common interests of the members at corporate and political level. What is the DNA of Luxembourg’s real estate market? Luxembourg is the country par excellence where testimonies to the past meet the avant-garde spirit of the contemporary. Around 80% of the office stock is located in Luxembourg City and is predominantly composed of grade A space. Prices are driven by demand but also by well-considered procedures for releasing development land. The risk-return-profile for Real Estate investments is appealing and in particular properties in central locations with secured long lease terms are highly 52 sought after by investors. The strength of the financial sector adds impetus to the Real Estate market. It is the largest contributor to the Luxembourg economy. Together with the European institutions this sector shows the constant demand for office space, leading to low average vacancy rates and stable rental levels in Luxembourg City. What can Luxembourg offer to international investors ? Luxembourg presents a number of excellent development opportunities. A prime example is the mixed-use redevelopment of Royal Hamilius, located right in the heart of the Central Business District (CBD). The city expands strategically to the east with the Plateau de Kirchberg and to the southwest with the Central Station District, the Porte de Hollerich and the Ban de Gasperich. To meet the needs of its continuously expanding population, Luxembourg also gives preferential support to the construction of housing and the improvement of its infrastructure. The alternative sector Luxembourg was a frontrunner in fully transposing the AIFMD and has seized this opportunity to strengthen its competitiveness as a first-class international financial centre for both the management and the structuring of alternative funds. Furthermore, the revamping of the lim- “Luxembourg is building an excellent platform for future growth.” Sandra Müller ited partnership regime and the carried interest regime contained in the new law is expected to generate considerable interest among promoters, investors and fund managers. The AIFM Act creates a new European playing field for cross-border distribution and authorized managers are benefitting from a passport. Thus, the AIFMD may also herald the beginning of a new era of increased cross-border competition in the industry due to the EU-wide passport that will be available for EU AIFMs to manage and market AIFs across the EU. Given the longstanding, leading position of Luxembourg in traditional funds, the AIFMD offers a great opportunity to boost the Real Estate segment while also forming an EU hub and centre of excellence for alternative investment funds and their managers. Luxembourg starts in European pole position and is best placed to meet the regulatory challenge and turn it into a new opportunity by leveraging on its extensive expertise. information: www.myofficialstory.com/sandramuller www.luxreal.lu © 360Crossmedia An interview of Sandra Müller, President of the LuxReal-Real Estate Association of Luxembourg a.s.b.l. 53 Funds Business Clearstream A global actor, “made in Luxembourg” ny mpa Co Clearstream in short Initially Cedel, the company was founded in Luxembourg in 1970 by 66 financial establishments from eleven different countries. It merged with Deutsche Börse Clearing in 2000 to become Clearstream. The company employs approximately 1,600 specialists throughout the world, 1,000 of whom are based in the Grand Duchy. Initially dedicated to euro-bonds, Clearstream’s core business has evolved to include holding shares, funds and structured products. Its clients call on its services to reduce their costs and risks. A “Global player” in its original market, Clearstream will be an integral part of the first global stock exchange at present being negotiated between its parent company Deutsche Börse and NYSE Euronext. An anchor point Today, Clearstream proudly proclaims its 54 Grand Duchy origins. Willingly engaging in partnerships – with the Central Bank of Luxembourg creating LuxCSD to prepare for Luxembourg’s future – Cleastream’s field of action is increasing. Its post-trade business is above all a global network of channels permitting the transfer of securities and used to connect banks and stock exchanges to a central depositary. Its network has a presence in 52 countries; it holds over 11 billion of assets on deposit and is one of the world’s four largest suppliers of guarantee management services. Clearstream has offices in Frankfurt, London, Cork, Prague, New York, Dubai, Hong Kong, Tokyo and a branch in Singapore, but its headquarters is historically located in Luxembourg. Social responsibility Clearstream wishes to remain a prophet in its own country through the specific actions it conducts oriented towards local society and culture. For example, “Private Art Kirchberg”, which other major actors in Luxembourg’s economy such as BGL, DBL, Allen&Overy and Kneip have joined, and which consists of arranging to share private collections with art enthusiasts and © Clearstream Proud of its roots in the Grand Duchy and with a strong international presence, the European leader in post-trade services, Clearstream, receives Luxembourg Official. other interested parties. In the context of the company’s social responsibility, a “Social Day” has been organised for the last five years ... Throughout the year, the company is the driving force behind a number of events: Sponsor of the Jazz Rally and an educational grant for the Edmond Israël Foundation. d’infos : www.myofficialstory.com/clearstream www.clearstream.com 55 Funds Business Linklaters LLP, KNEIP Luxembourg: Land of empowerment t xper E 56 The minister next door Luxembourg is a European and global business capital unlike any other – and it’s not just that a firm’s offices may overlook a 16th century fortress or an idyllic river valley, or that more than a dozen languages may be spoken on a daily basis between the firm’s employees. The size of the country and its eponymous capital, together with a national commitment to its traditions and history, bring people of authority and influence within close reach. Government ministers, regulatory officials and corporate CEOs are all readily accessible in a way they would never be in London or Paris. European institutions, too, from the EU Court of Justice and Court of Auditors to departments of the European Commission and the headquarters of the European Investment Bank, are dotted around Luxembourg’s Kirchberg plateau, testimony to the grand duchy’s longstanding commitment to European co-operation and integration. environment in which Luxembourg operates is in flux, but the country has long demonstrated a talent for reacting dynamically to changes elsewhere. A central part of that is a readiness to accept individuals without concern for their background and to put individual interests aside for the progress of all. information: www.myofficialstory.com/bobkneip “Work-life balance is firmly enshrined in the culture and is reflected in the country’s broad range of leisure activities, from golf and shopping to restaurants and nightlife.” A revolving door Luxembourg’s European vocation is just one facet of a broader openness to the outside world, a revolving door through which the grand duchy carves out a place in a globalised world while welcoming and absorbing people and businesses from abroad. The absence of barriers to outsiders and the embrace of diversity in all its aspects are a key strength of the country. They create an environment that draws the best and the brightest from all over the world and offer the opportunity to build fascinating and challenging careers. Logically enough, Luxembourg’s international community provide its most enthusiastic ambassadors. Keeping a balance One of the qualities that make Luxembourg so successful as a business centre, paradoxically, is the fact that business is not its be-all and end-all. Work-life balance is firmly enshrined in the culture and is reflected in the country’s broad range of © DR Luxembourg’s readiness to accept and absorb people of disparate cultures and backgrounds has proved a critical asset in attracting talent from all over the world and harnessing it for the common benefit. leisure activities, from golf and shopping to restaurants and nightlife. Culture, always an important aspect of Luxembourg’s national make-up, has been enhanced by the growth of the country’s university over the past two decades, bringing an infusion of talent and energy in everything from music to the visual arts. It’s also brought a breath of fresh air, comprising entrepreneurship, innovation and discovery, to the grand duchy’s economic life. The global Freddy Brausch, Managing Partner, Linklaters LLP Bob Kneip, CEO, KNEIP 57 Funds Business Using global reach to build long-term relationships How Luxembourg and RBS are both responding to new opportunites from Asia, by Revel Wood, CEO of RBS Luxembourg. t xper E Responding to new opportunities Luxembourg has become the European home for international asset managers and has learnt to adapt its services to cater for the demands of clients originating from diverse cultures around the world. Uniquely situated within the EU, the Grand Duchy has successfully positioned itself as a significant trading partner not just with the rest of Europe and the US, but also with Asia. Luxembourg has now become a significant European hub for renminbi (RMB) deposits and assets under management. Three of China’s largest banks have even made the Grand Duchy their preferred choice for their European headquarters, says RBS Luxembourg CEO Revel Wood. RBS – continued commitment to Luxembourg RBS was one of the first pioneers to recognise the opportunities for independent management company services in 58 Luxembourg presented by the UCITS III Directive, establishing RBS (Luxembourg) S.A. in 2004. A decade later, RBS Luxembourg is a key part of the Luxembourg fabric and a leader in the fund governance sector, with a strong focus on protecting its clients’ interests and brand integrity through robust corporate governance. RBS Luxembourg has continued to significantly invest in risk and compliance systems and in local market expertise to strengthen its culture of strong corporate governance. RBS Luxembourg now has over €22 billion in assets under management across 200 UCITS and non-UCITS sub-funds and is part of one of the UK’s largest banks. RBS employs 120,000 people worldwide and has an extensive global country network with a strong presence in 10 countries across Asia Pacific. With a significant history in the region dating back over 100 years in many countries, its deep expertise and on-the-ground experts enable RBS to offer unique and innovative solutions in the Asia Pacific region. RBS is at the forefront of the internationalisation of the RMB. Through its operations in China, Hong Kong and Singapore, RBS offer a full range of onshore and offshore RMB services across transaction services, foreign exchange and capital markets. RBS Singapore is a member of the local RMB clearing house, enabling it to provide more competitive RMB services. This capability gives RBS an advantage as Singapore is now the world’s largest offshore RMB clearing centre after Hong Kong1. Today, RBS Luxembourg is seeing significant increase in demand for its management company services as a result of increasing regulatory focus on governance under UCITS (Circular 12/546) and AIFMD. This is especially the case from Asian Asset Managers looking for a strong European partner with a global presence and the backing of a major financial institution. Financial services – reversing traditional trading flows For centuries, traders using the old spice and silk routes brought raw materials from Asia into Europe, paving the way for the mass importation of finished goods from China and other Asian manufacturing centres. Within the Financial Services industry, the reverse has been the case during recent decades, with investment products “manufactured” in Europe being distributed back into Asia, as demonstrated by the success of cross-border UCITS Funds in the region. An interesting new development is that Asian Asset Managers (particularly the Chinese) are increasingly “manufacturing” their financial products in Asia and distributing them to European investors either through fund platforms, via joint venture initiatives or by leveraging their own newly established network of banks in Europe. Many such Asset Managers have chosen © 360Crossmedia Revel Wood “Three of China’s largest banks have even made the Grand Duchy their preferred choice for their European headquarters.” Revel Wood, RBS Luxembourg Luxembourg as their European hub for its AAA rating, central location, multilingual workforce, and deep expertise in cross-border distribution. RBS Luxembourg is ideally positioned to service the needs of these new “traders” with the strength of our global brand, our strong balance sheet, deep expertise and robust operating model, says Revel Wood. The independent management company as a delegate of the Board of Directors plays an essential role in the day-to-day monitoring and governance of an investment fund. We act as the eyes and ears of the fund sponsor often located far away and we provide them with a connection to the local service providers and to best business practices. As a sign of the times, we now have mandarin-speaking staff in our Luxembourg office. 1. RMB Tracker April 2014, SWIFT information: www.myofficialstory.com/revelwood www.rbs.com 59 Funds Business Luc Rasschaert (IWI) A hands-on man After a career at KBC, Dexia Asset Management and Belfius Insurance, Luc Rasschaert has just been appointed at the beginning of september the CEO of IWI International Wealth Insurer. Interview. What is your analysis of current life insurance market? Over the last 20 years Luxembourg has developed a unique expertise in life insurance under the Free Service Provision. Today it is a changing sector. To ensure a prosperous future, it should reach maturity 60 “Contracts need to be creative, customized and with a high added value.” © 360Crossmedia/M.M. rt Expe You have just been appointed CEO of IWI. What are your priorities? As a member of the Board of the company for 7 years, I have endorsed and supported the current strategy. As a reminder, IWI has become a recognized player in the area of Wealth Insurance. My mission is to continue with this plan. My primary responsibility is to bolster our efficiency to offset the impact of new regulations and to meet the high demands of a discerning clientele. This involves three main priorities: 1. Developing new partnerships. 2. Investing in the skills of our teams. 3. Expanding the account management, which consists in following each partner with a dedicated team of specialists. Luc Rasschaert by establishing a strong, sustainable framework for skills. This implies a sufficient number of players with a local decision-making centre who are able to invest in development and innovation. The regulator, politicians and local actors must join forces to seize this unique opportunity. The job is to consolidate Luxembourg’s economic plan for the coming decades. And what will be the next step as far as IWI is concerned? Internally, once the account management is well in place, we will proceed to management accountability that stimulates entrepreneurship and the empowerment of teams. Everyone wins: we identify opportunities for our partners while increasing the operational efficiency of our business. The needs of our partners and their customers are constantly changing. We must cultivate our capacity for growth and the excellence of our services in order to provide solutions in line with their expectations. IWI has always positioned itself as an orchestrator of skills. Contracts need to be creative, customized and with a high added value. Our added value is the support and enhancement of synergies within the framework of this approach using legal, tax and financial skills at the same time. We work together with the client’s advisors and mobilise expertise, internal or external, with the fulfilment of goals and satisfaction of customer needs as our driving force. information: www.myofficialstory.com/lucrasschaert 61 Funds Business Steve David 10 years of growth in Luxembourg view nter I 62 You’re celebrating 10 years in Luxembourg. What’s your view of the last decade? In the beginning, it was a simple project as we started up in business without any clients. The basis of the company was to find a “tax transparent pooling” solution for a multinational, but in 2004 nothing had been signed. In brief, the platform enables pension funds across the world to combine their assets in a Luxembourg fund, meaning they can achieve significant economies of scale in terms of asset management, while continuing to benefit from double taxation treaties in their country of origin. It was a success. Since then, the product has not only been used by multinationals but also by ‘traditional’ asset managers. Secondly, Northern Trust group clients who had Luxembourg funds joined us, which was the start of our regular organic growth. Whilst no institution was immune to the effects of the 2008 crisis, the impact to Northern Trust was tempered by the fact that we have always been very careful in selecting clients we want to work with and who want to work with us, and in the types of products we offer and support. Our approach to management and administration is one of prudence, diligence and client service. In the years that followed, having established our identity in the region, we decided that it was time to expand. In January 2012, we had 52 employees in the Grand Duchy. We will have 150 by the end of the year. Our assets under administration have more than doubled over the same period. What lessons have you taken from those years of growth? In our industry, everyone claims to listen to their clients, but in reality, clients often have a different opinion on the matter. Northern Trust was founded in 1889 as a private bank and so listening carefully to clients and managing risks is in the company’s DNA, and in my eyes is the key to our success. Our relationships are genuine partnerships, which enable us to deliver an impeccable service through a single local contact, backed by the global strength of our growing organisation. How do you see the future of Northern Trust in Luxembourg? We celebrated our 10th anniversary in “Our approach to management and administration is one of prudence, diligence and client service.” Steve David © 360Crossmedia An interview with Steve David, Country Head of Northern Trust Luxembourg. Luxembourg and we see significant opportunity. Our growth continues and we constantly evaluate the marketplace for new opportunities. By the end of the year we are moving into our new offices in Findel, which will house 150 employees, with room to accommodate further expansion. Our Luxembourg management company is becoming AIFM compliant and we will of course also be providing depositary banking services under AIFMD. information: www.northerntrust.com www.myofficialstory.com/stevedavid 63 Funds Business Frédéric Perard The importance of being in China © 360Crossmedia/S.M. Frédéric Perard, head of BNP Paribas Securities Services in Luxembourg, rview Inte explains how the organisation is developing its presence in China and the opportunities and threats posed by its emergence on the global stage. “China represents one of the key areas of focus of the BNP Paribas Securities Services “Ambitions 2016” plan.” Frédéric Perard 64 What does the Chinese market represent for a global organisation like BNP Paribas Securities Services? It is a critical market for development at the heart of Asia, and one where we are investing substantial resources, as befits one of the key areas of focus of the BNP Paribas Securities Services “Ambitions 2016” plan. Our group has had a presence in China since 1860, when we opened an office in Shanghai. The Hong Kong office opened in the 1950s, since when our business has started to accelerate. Today we have around 2,000 people split between Hong Kong, Shanghai and Beijing, where we opened a representative office in 2010. Our presence is set to expand further given the development of fund business in the Chinese market. When UCITS invest in China, a local presence is preferable for optimum protection of its assets – and also to match up to our competitors, who are also there on the ground. How do you build up your relationships with your Chinese partners? It helps that BNP Paribas Securities Services’ business in the Asia-Pacific region is headed by a Chinese national, Lawrence Au. Our client service experts are for the most part local people or at least speak Mandarin and Cantonese. Our priority is to immerse ourselves in the culture – we have special training for that. On the other hand, a growing number of Chinese professionals are studying in the US or in Europe – they benefit from a kind of dual culture, which helps us to communicate in English. But aside from the human relationships, the most important thing is to help our clients to grasp the benefits of Luxembourg and its financial industry. For this reason we offer educational trips – in 2010, 40 senior Chinese managers from the banking and insurance sectors took part in the first Sino Euro Asset Management Forum for Chinese Senior Executives, which took place in Luxembourg and in Paris. The second edition was organised from May 19 to 23 this year, again in partnership with EY. How do you see financial relations developing between China and Europe over the coming years? I see both opportunities and threats! Opportunities first: Chinese asset managers want to sell their expertise and are creating UCITS in Europe for distribution throughout the world. The trend began in 2008 through subsidiaries based in Hong Kong, although for a time is was dampened by the financial crisis. We are now seeing a new wave of asset managers seeking RQFII [Renminbi Qualified Foreign Institutional Investor] scheme quotas to distribute products in China and benefit from the emergence of the country’s middle classes. As for the risks, they lie mostly in China’s economic firepower and its ability to buy companies all over Europe. One could realistically imagine a Chinese bank acquiring service providers to make itself one of the world’s biggest custodians. To sum up, everyone wants to be Asia’s funds champion, but to achieve this, UCITS and Luxembourg will need to follow an ambitious strategy. Watch the video information: www.myofficialstory.com/fredericperard www.securities.bnpparibas.com 65 Funds Business Pierre Alexandre Delagardelle (PHD) The financial performance of responsible investments t xper E Ethical financial services industry Ethical issues in the financial services industry affect everyone, because even if you don’t work in the field, you’re a consumer of the services. The industry itself is quite large. It encompasses banks, securities firms, insurance companies, mutual fund organizations, investment banks, pensions funds, mortgage lenders, any company doing business in the financial arena. Environmental sector In the environmental sector, investment funds have long since diversified to meet demand for specific strategies such as “green energy” or “carbon efficient”. There are now many years of practical experience demonstrating that “investing ethically” does 66 Pierre Alexandre Delagardelle not mean that we have to sacrifice investment performance. Companies that improve their corporate social responsibility and sustainability may perform more profitably in the long run. Green and ethical investment funds can give investors the chance to get involved with emerging social and environmental investment themes at an early stage, before many conventional investment funds have identified the investment opportunity. This happened with environmental technologies such as solar power and fuel cells. Corporate social responsibility (CSR) CSR is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large. Different organisations have written different definitions - although there is considerable common ground between them. The right definition is that CSR is about how companies and/or investment funds manage the business processes to produce © 360crossmedia/C.O. In an economy built around the human person, decisions should be made responsibly by those persons, with in view the common good. The economic interaction of persons is what is called a market. The market is therefore a form of expression of society. “Companies that improve their corporate social responsibility and sustainability may perform more profitably in the long run.” an overall positive impact on society. The World Business Council for Sustainable Development used the following definition: “Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large”. While ethical or confessional investing, or what is now more commonly known as “socially responsible investing”, may have been born in faith institutions, current investment vehicles have grown beyond the universe of religious investors to include like-minded mainstream institutional investors who recognize the moral and ethical repercussions of their financial decisions. As part of this ethical economic paradigm, confessional and ethical investment funds are expected to operate within such an objective function and framework to establish the perfect balance between financial operations and social objectives (as a morally identified objective function). information: www.myofficialstory.com/pierrealexandredelagardelle www.delagardelle-law.com 67 Funds Business Keith Burman Since the Alternative Investment Fund Managers Directive (“AIFMD”) entered into force on 21 July 2013, most of the non-UCITS industry in Luxembourg has been focussed on getting authorised as an Alternative Investment Fund Manager (“AIFM”) in the one-year “grace” period for existing managers. Now that is almost over, thoughts are turning to how AIFMD’s marketing provisions will work across the EEA. rt Expe The Current Status The CSSF confirmed recently that 33 AIFMs are now “on the list”, 28 are “approved subject to documentation” and a total of 200 authorisation files have been received. This means that Luxembourg is a significant AIFM centre, with almost as many authorised AIFMs as London (+/-250 applications received to date). Marketing Options Luxembourg is the European leader in the 68 “UCITS” fund arena, with the highest proportion of cross-border registrations in EU countries and across the world. The distribution of more sophisticated Alternative Funds (e.g. Hedge Funds, Private Equity and Real Estate Funds) to Professional Investors has always been more challenging and has been achieved through a patchwork of methods across Europe, relying on domestic rules in each country which govern (and/or restrict) the sale of such fund products (the National Private Placement Rules or “NPPRs”). AIFMD now offers EU-based AIF funds the passport route to EU Member States, similar to UCITS. The Immediate Future The core questions Managers should be asking themselves at this stage should be – What tools do I need? Who can I rely on to be my guide? Where can I find a decent pith helmet and compass? Whilst there is much potential for increased “While there have already been huge efforts to become AIFMD compliant, the challenge is not yet over.” Keith Burman Partner ManagementPlus Group cross-border distribution and thus increased capital raising, the passport and private placement routes still contain significant challenges and require Managers to fully consider their distribution strategies, which channels and partners they want or need to use on a market by market basis and to act well before needing to. The Markets Managers should prioritise which EU markets to distribute in, and assess the costs and the local requirements versus how much capital they expect to raise, to narrow the number of markets to initially operate in until fund sizes are sufficiently large enough to sustain wider marketing efforts. Please see our website for a more in-depth version of this article. information: © DR Navigating the new marketing landscape under AIFMD www.mplgroup.com www.myofficialstory.com/keithburman 69 Business Private Equity 72. J érôme Wittamer: Private Equity in Luxembourg, a new wave of growth 74. T hree questions for Jean-Marc Goy 76. Paul Junck: Luxembourg a domicile of choice for Private Equity of Private Equity AKUO www.myofficialstory.com/akuo Arendt & Medernach www.myofficialstory.com/arendt Backer & Mckenzie www.myofficialstory.com/bakermckenzie BDO www.myofficialstory.com/BDO Clifford Chance www.myofficialstory.com/cliffordchance EY www.myofficialstory.com/anjagrenner Genii www.myofficialstory.com/Genii GGM Venture Capital www.myofficialstory.com/GGM Hogan Lovells www.myofficialstory.com/hoganlovells IDI Emerging Markets www.myofficialstory.com/julienkinic ING www.myofficialstory.com/ING Invest Industrial www.myofficialstory.com/investindustrial KPMG www.myofficialstory.com/kpmg Linklaters www.myofficialstory.com/linklaters LPEA www.myofficialstory.com/pauljunck Luxembourg Investment Solutions www.myofficialstory.com/lis Mangrove capital partners www.myofficialstory.com/mangrove Ogier www.myofficialstory.com/ogier OPF www.myofficialstory.com/opf PwC www.myofficialstory.com/pwc Sanne Group www.myofficialstory.com/sannegroup SGG www.myofficialstory.com/sgg Wildgen www.myofficialstory.com/wildgen Etc… 70 71 Private Equity Business Private Equity in Luxembourg, a new wave of growth The Managing Partner of Genii Investment Management, Genii Capital’s sister company, has been appointed Chairman of the Luxembourg Private Equity & Venture Capital Association. Interview. rview Inte 72 What are your priorities as the new Chairman of the LPEA? The current economic situation presents opportunities that we can only take advantage of by coming together and communicating more and better. Both the management and the executive committee of the LPEA are therefore focusing their efforts on the key area of strengthening dialogue and improving coordination. Firstly among our members, then with the government, ministries and promotion agencies, and finally with other associations, actors in the real economy and our foreign colleagues. The Luxembourg platform that serves Private Equity is already outstanding, but there is room to make it even better! To achieve this, the government and the business community have to be able to lis- ten to each other without preconceptions and tell it how it is at the same time as remaining constructive at all times. The LPEA has just appointed a marketing officer to boost our involvement, and to enhance the excellent work of our technical committees we are going to increase both the number of roadshows held internationally and the frequency, quality and circulation of our publications. What are the major trends at the moment? Before going into technical details, I’d like to point out the significant positive and key impact that private equity and venture capital players have on job creation in Europe and Luxembourg. In fact, most internet stars like Skype and Spotify were financed by VCs. In terms of the impact in Luxembourg, regardless of investments, the business has a three-layer structure, namely the manager, the funds and the transaction layer ensuring that Private Equity operations are tax neutral. Without this third layer from which our country ben- “The priority is to strengthen dialogue at all levels.” Jérôme Wittamer efits, investors would be taxed two to three times on the same income! Luxembourg is therefore an important player in this market and is growing in the Private Equity funds sector due, in particular, to the special limited partnership, a unique English-style limited partnership solution located on the continent and therefore onshore, providing an alternative to private equity funds located offshore. When it comes to managers, we have to make further progress, particularly by creating competitive conditions, both in terms of regulations and tax. However the new trend at the moment is the emergence of a fourth layer between the first and second layers called the AIFM (the alternative investment fund manager created by the European directive of the same name). This includes several important roles such as portfolio management, risk management and compliance. What is new is that a number of foreign managers are moving their AIFM to Luxembourg, either to swell their existing teams or set up new ones. We aren’t seeing entire management teams landing in Luxembourg quite yet, but things are moving in the right direction and a lot of players will be surprised at just how much © 360Crossmedia/B.J. Jérôme Wittamer the environment will have changed in five years’ time. This is especially likely since the OECD’s BEPS (base erosion and profit shifting) initiative will force companies to take up a position. Few words about training? The LPEA is currently working on establishing a partnership with a major market player in order to formalise the skills required in the field. The objective is clear, namely to raise the general level of understanding of Private Equity in order to enable professionals to deliver a top quality client experience and enable the country to make the most of the opportunities ahead. We are in need of highly skilled personnel. For example, the development of AIFMs is the reason for the growing demand for skilled profiles like compliance officers and risk managers. People who opt to go down this career path and want to excel through their perfect knowledge of the roles of Private Equity and Venture Capital managers have nothing to fear! information: www.myofficialstory.com/jeromewittamer 73 Private Equity Business Jean-Marc Goy Three questions for Jean-Marc Goy rview Inte 74 What were the important dates on the agenda for 2013 in relation to the financial sector in Luxembourg? The one event that comes to my mind immediately first and foremost as the main event in 2013, which is not to be missed under no circumstances, is the Annual Conference of the International Organization of Securities Commissions (IOSCO). Today, IOSCO is recognized as the international standard setter for securities markets. Its membership regulates more than 95% of the world’s securities markets and it is the primary international cooperative forum for securities market regulatory agencies. The Commission de Surveillance du Secteur Financier (CSSF) is proud to be a member of IOSCO since 1991. This is the first time ever that the IOSCO Annual Conference will take place in Luxembourg. We expect between 600 and 850 participants for this event, which will be a unique opportunity to meet and interact with decision takers of the financial sector and with representatives of supervisory authorities from over 110 jurisdictions from all over the world. The event took place from 15 to 19 September 2013 and will be open to the public on the afternoon of 18 September and on 19 September 2013. More information can be found under www.iosco2013.lu What are the challenges and opportunities for the asset management sector in Luxembourg? The Alternative Investment Fund Managers Directive (AIFMD) appears to be a text implying both challenges and opportunities. As this directive contains a number of detailed requirements, the industry will be faced with the challenge of complying at all times with the new rules once they enter into force. At the same time, since the AIFMD is also introducing a passport similar to the passport for undertakings for collective investment in transferable securities (UCITS), the industry is hopeful to repeat the success which Luxembourg had in the field of UCITS, where Luxembourg is today the leading financial centre, in particular regarding cross-border distribution of UCITS. Mr Luc Frieden, Luxembourg’s Finance Minister, has repeatedly stressed that the implementation of the AIFMD is a priority for our government and that Luxembourg strives to be among the first Member States of the European Union (EU) to implement this directive. “The implementation of the AIFMD is a priority for our government.” Jean-Marc Goy © DR Un entretien avec Jean-Marc Goy, Counsel for International Affairs de la Commission de Surveillance du Secteur Financier (CSSF). What are the challenges for the supervisory authorities of the financial sector? Over the last years, the regulation and the supervision of the financial sector has become more and more international, the aim being a more convergent and harmonised approach from supervisory authorities in applying rules that are fundamentally the same in the major financial centres as far as possible. In parallel, the role of international standard setting bodies such as IOSCO, the Basel Committee on Banking Supervision (BCBS), the Financial Stability Board (FSB) and of the EU authorities such as the European Securities and Markets Authorits (ESMA), the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA) has increased. This trend will continue in the future, as is illustrated among others by the initiative of the European Commission in view of a banking union with a single supervisory mechanism (SSM) for banks in the euro area. The challenge for national competent authorities is to make every necessary effort to ensure that their views are taken into due consideration. This is particularly true for supervisory authorities from smaller countries with a well developed financial sector. WATCH THE INTERVIEW information: www.cssf.lu www.myofficialstory.com/jeanmarcgoy 75 Private Equity Business Paul Junck Luxembourg a domicile of choice for Private Equity w ervie Int 76 Can you describe the Private Equity landscape in luxembourg? Nine out of ten of the world’s biggest fund managers are operating out of Luxembourg. The transaction layer has historically been the stronghold of the sector but this is changing rapidly as we attract more and more middle office and front office activities here in Luxembourg. The market size is around 200 billion euros of assets under management accross three layers: 1. the general partner, who is managing an investment fund 2. the fund that receives investments, typically from outside investors that would then deploy the funds into the portfolio. In the third layer - the transaction layer - these funds are invested via SPVs into these individual portfolio companies. More of less 60 private equity houses are present today but this is only an intermediate step in what we see is the next wave of opportunities for Private Equity in Luxembourg. Which new opportunities do you identify? PE is a growth industry in Europe and the government has identified it as such. Luxembourg has created three new instruments to help it grow. Firstly we implemented the new European AIFMD directive last year and we were one of the first movers to do that. Secondly, we have created limited partnerships in Luxembourg, which is a tool offering tax neutrality, transparency, flexibility and tailored terms to investors. It is the defacto standard for structuring a private equity fund in the Anglo Saxon world. Thirdly, we have created a special tax regime for “carried interest” which is the performance fee that fund managers get for outstanding performance of their fund portfolio.Luxembourg introduced this specific taxation to make it attractive for certain individuals to relocate. Why is Luxembourg a domicile of choice? Efficiency is a key objective to strive for in any operation but particularly in private equity which is obviously by nature a cross-border business. Having one dom- “Efficiency is a key objective to strive for particularly in Private Equity.” © 360Crossmedia/L.D. An interview of Paul Junck, Managing Director of the Luxembourg Private Equity Association. Paul Junck icile of choice that combines a number of layers that are required certainly has an efficiency impact in the positive sense and as a practitioner. It makes things a lot easier whether it is in setting up your fund structures, communicating with your reg- ulatory authorities, or whether its in dealing with specialised law firms. information: www.myofficialstory.com/pauljunck www.lpea.lu 77 Business Private Banking 80. Simon Bodjanski (CITCO): Be distinct or extinct… 82. B anque Havilland: A new breed of private bank 86. S andrine de Vuyst: A paradigm shift in private banking 88. M arc Ambroisien: Luxembourg as “Architect and Integrator” 90. Ming Gao, ICBC: ICBC sets strategy for European growth of Private Banking Banque de Luxembourg www.banquedeluxembourg.com BGL BNP Paribas www.bgl.lu Cardif Lux Vie www.myofficialstory.com/cardifluxvie Centuria Capital Luxembourg www.centuria-capital.lu Citibank www.myofficialstory.com/citi Foyer www.myofficialstory.com/foyer Fuchs et Associés www.fuchsfin.com HSBC www.hsbc.lu Ig Markets Luxembourg www.ig.com/lu IWI www.myofficialstory.com/IWI Lalux www.myofficialstory.com/lalux Lombard International Assurance S.A www.lombard.lu Nordea Bank S.A. www.nordea.lu Opexia PSF S.A www.opexia.lu Pictet & Cie Europe S.A www.pictet.com Société Européenne de Banque www.seb.lu Sqope www.sqope.lu Standard Chartered www.myofficialstory.com/standardchartered VP Bank www.vpbank.lu Etc… 78 79 Private Banking Business Simon Bodjanski (CITCO) © Shutterstock Be distinct or extinct ... Private banking in Luxembourg is at a turning point in its history, one that may prove brutal for those who refuse change, but beneficial for others. rt Expe 80 Challenging times For Luxembourg, the current crisis and the challenges that it implies is above all an opportunity to be seized: it is an opportunity to switch to an increasingly proactive approach in a changing financial world. It is a chance to embrace exciting global competition, where only those who strive for excellence and deliver innovative offers can hope to make it to the top. The appointment of Giuseppe Gianpietro as Managing Director and Head of the Corporate & Financial Engineering department of Société Européenne de Banque illustrates this dynamic. Previously employed by Intesa Sanpaolo within the Corporate & Investment Banking division in Milan, he supports the CEO (Mr Bus) in creating synergies that stimulate cooperation between private bankers and those of the group’s Corporate & Investment Banking at international level. The creation of the “Global Innovation Network” also fosters exchanges between specialists from different backgrounds, their brief being to propose the blueprints for the bank’s future activities. The human interface The specific nature of the Private Banking industry is that it is hinged entirely around the client. However, the interface between the client and the financial products is also human. It takes the form of the private banker. Switzerland was the first to scout for talent with training courses such as the International Certified Wealth Manager. Other financial markets quickly followed suit. The PBGL, in cooperation with the LSF, are gearing up to make up for lost time. This is a strategy shift, as today’s private bankers need more vital and more transversal skills than their predecessors. In addition to a highly developed relational intelligence, they must be capable of doing the groundwork for all the specialists who will devise the ideal solution for the client. Indeed, the location of these experts becomes a secondary concern: the client wants the best solutions and expects the bank to mobilise the best talents of its group, whether they are based in Luxembourg or in another country. The new business model The new architecture will be open and modular: targeting a clientele of wealthy international businessmen, it will allow private bankers to make the most of their unique vision of the private and corporate heritage of the clients with whom they have succeeded in building a relationship of trust. The future lies in cooperation between experts inside and outside the banking group, hence the importance of an effective orchestration of the players, under the guidance of the all-seeing conductor. information: www.myofficialstory.com/seb 81 Private Banking Business Banque Havilland A new breed of private bank © 360Crossmedia/M.S Venetia Lean and Jean-François Willems say Luxembourg is the perfect environment to enable a bank like Havilland to go from strength to strength. 82 83 Private Banking Business © 360Crossmedia/M.S Freeport and the Fondation Patrimoniale. All this is making Luxembourg a viable option for Ultra High Net Worth people. We feel we have unearthed a hidden gem. rview Inte What are the values of your organisation? Venetia Lean: Our values are focused around the idea of providing safety and security for our clients’ wealth and a strong emphasis on family. These values really come from my family background and the career of my father who has worked incredibly hard from a very young age and has managed to protect what he has built over the last 50 years. When my father was very young he inherited a scrap metal yard from his father, sold it and started buying and investing in properties. This was the start of a career that spanned Canada, Asia, the Middle East, Europe, UK and Africa and many different areas of business. He owned a port in Canada, a forestry business in Gabon always investing in opportunities that the economic environment at the time offered. More recently and as the family has grown – there are eight children, hence the eight dots on the logo – he wanted to create a legacy for his family. The idea was that this legacy conveys the values that have been important to him throughout his life on a professional and a personal level. How did he create this legacy? Venetia Lean: The first step was 84 Blackfish Capital Management, an investment company established in 2006 specialising in hedge funds focused around investment themes where the family had a strong competence such as natural resources, and distressed debt. The vision was simple – to manage money the same way the family had managed their own, and it proved highly successful. When the financial crisis erupted a couple of years later, the way in which the banks were managed and behaved towards their clients was of immense concern to my father. Money no longer seemed safe in banks, and the service level was non-existent. He believed there must be a better way. Jean-François Willems: So when the family acquired the bank that is now Banque Havilland, what they wanted to offer was a conservative money management style where asset preservation is key. It was to be a bank that a UHNW person such as our shareholder would want to bank with for both their personal and business needs. How do you view the market in Luxembourg? Jean-François Willems: The banking industry is facing challenges as everyone learns the lessons of the crisis years. There is more regulation, and lately there has been a strong focus on transparency. However, the changes to banking secrecy are not impacting our bank or our clients as the bank is new and has been founded on a different philosophy. As a small institution, Banque Havilland can adapt more rapidly than the bigger players. We take faster decisions and are not afraid to be opportunistic. Today several banks that had to be bailed out by their governments are refocusing on their core activities and are trying to dispose of some of their businesses. This is a clear opportunity for us. Venetia Lean: The business environment in Luxembourg is perfect for us and the client base we are targeting. It is politically stable and AAA-rated. We are very interested in the new initiatives such as the How is Havilland preparing for the future? Jean-François Willems: We have only one shareholder, and he is extremely ambitious, so we can look ahead with a great deal of confidence. We have made two recent acquisitions, in Monaco and Luxembourg; this is how we aim to achieve critical mass in the jurisdictions we are targeting. We are also looking at entering new markets where we don’t yet have a presence, particularly Latin America and the Middle East. Venetia Lean: One of the most important factors for our success lies in the service we are able to provide to our highly demanding client base, and this means having good, professional people on our team. For talented individuals, Banque Havilland is a great place to work. It is a young, dynamic and fast-growing with a story to write. We are also unusual in that our headquarters are here in Luxembourg. Decisions are made here not in some remote parent company in another part of the world. It is of utmost importance that we can adapt quickly and provide a relevant service to our clients in this rapidly changing world. In many ways my father is our archetypal client – he’s a successful entrepreneur. We know that if we can keep him happy, we can keep most of our clients happy! information: www.myofficialstory.com/banquehavilland www.banquehavilland.com 85 Private Banking Business Sandrine de Vuyst A paradigm shift in private banking iew terv In What is your view of the paradigm shift affecting private banking in Luxembourg? Change brings opportunities. The main change which we face today is the introduction of the automatic exchange of information. At ING we saw this coming a few years ago, so we were ready. Today people are looking for performance, transparency and tailored services. Most clients invest on a global scale and rely on the advice of our experts and want to make the most of the amazing concentration of specialists in the Grand Duchy: lawyers, bankers, tax experts. So I think the paradigm shift is good for Luxembourg. What opportunities do you see coming from this? I see three key opportunities that tie in with the 3 main segments of our customer base: 1. First, the local market, where ING now ranks as a first-rate institution, partly of 86 course due to our partnership with the Luxembourg Marathon. We are taking on more and more Luxembourg employees, and a growing number of Luxembourg investors are putting their trust in ING. Private banking services are geared towards clients who invest at least one million euros, but ING is a universal bank that can serve all its customers. 2. Ultra High Net Worth Individuals [i.e., clients who invest 5 million euros and have a minimum net worth of 15 million euros] have an ideal environment in Luxembourg to coordinate their international strategy. ING has for a long time been gearing its services specifically to cater for the needs of this type of investor, and in Luxembourg we can give them what they’re looking for. 3. Finally, we are well placed to offer our services to other entities of the group which are unable to offer robust private banking services, for example in Eastern Europe. Thanks to the combination of these three segments, ING’s earnings from its private banking services increased in 2013 and its assets under management remained stable. How is ING adapting to this paradigm shift? I think ING is adapting in two main ways: Sandrine de Vuyst, ING Luxembourg © 360Crossmedia/J.M. In late 2013 Sandrine de Vuyst was put in charge of ING’s private banking division. She gives us her analysis of how the industry is evolving. “The ongoing changes are a source of strength for Luxembourg.” first, we are strengthening our tailored service culture. Of course, we already have a model framework and portfolio, but our clients want us to go the extra mile to meet their requirements on an individual basis. The second adaptation concerns our teams. We have restructured the teams to make them even more efficient. Private bankers are now distributed around three market hubs: the local market, our key markets (France, Belgium and the Netherlands) and the new markets (Russia, Italy, etc.). Training is very important at every stage, because this helps us to keep in step with the constant changes affecting our industry. information: www.myofficialstory.com/sandrinedevuyst www.ing.lu 87 Private Banking Business Marc Ambroisien Interview with Marc Ambroisien, ViceChairman of the Executive Committee of the Banque Privée Edmond de Rothschild Europe. w ervie Int 88 How do you see the Private Bank’s future in Luxembourg? In the past, Luxembourg relied mainly on selling financial and tax products. Today, banks based in Luxembourg are leading the way in solutions and services. This transformation is driven, on the one hand, by changes in the European legal framework, and on the other hand by the sophistication of high level clients. These clients want multidisciplinary senior contacts and tools to control and consolidate their investments. Furthermore, mistrust of traditional financial investments means that private equity-type and real estatetype (SIF, SICAR, etc.) investment solutions need to be created. This being the case, experience in the investment fund business area is essential in order to be able to offer this client segment all the expertise of the institutional world. In my opinion, Luxembourg’s future lies in increasing the links between the “Private Banking” and “Investment Fund” business areas. It is possible to create dedicated funds for our clients, go down a board route by sitting down with them and their board advisers, use all the control and reporting tools from the CIU world, and bring in several internal or external managers. The general approach is to devise the global investment plan in Luxembourg, then co-ordinate its implementation by seeking out the best specialists from all over the world. Luxembourg can become a centre of excellence for financial architects and integrators! What changes need to be made in order for this development to happen? There are three priority fields, starting with training. There are a number of initiatives along these lines. Luxembourg has to attract and retain its talents, but also train them. Next, it is important to provide a regulatory framework tailored to the business areas of the future. The “Family Office” FSP is the finest example of this. Although the future lies in being able to control a toolbox of “worldwide” solutions and no longer solutions focused just on “Luxembourg”, we need to continue © DR Luxembourg as “Architect and Integrator” “Luxembourg has to attract and retain its talents, but also train them.” Marc Ambroisien strengthening the arsenal of Luxembourg solutions. The upcoming arrival of a trust tailored to Luxembourg would be a perfect illustration of Luxembourg’s long tradition of legislative pragmatism. I might perhaps add a fourth area, which is communication. Professionals and the financial centre itself should be better known. The knowhow is here, we just need to get the message out. How is the Private Bank Edmond de Rothschild Europe adapting to these developments? Our bank’s services are divided into three main activities, namely the private bank, funds and asset management. In terms of the private bank, we started the change in direction to onshoring some years ago, and have a firm strategy of services to high level sophisticated clients. Wealth planning features strongly in the establishment of dedicated solutions. In the field of funds, we lead the way when it comes to high added value sectors such as private equity and alternative funds. Clearly, this cornerstone business area is a key link in the bank’s “Private Global Offer” via dedicated funds. Finally, our asset management expertise is available to large institutions, but is primarily aimed at private bank clients. The needs of HNWI and UHNWI clients mean that this business area is positioned as an essential and dedicated adviser close to its clients. Our bank was named “Best Private Bank in Luxembourg” in the “Euromoney Awards” for our services to the HNW and UHNW client segments, as well as our family office services. This was only made possible because of the synergies between our business areas both within the Bank and the group Edmond de Rothschild. information: www.edmond-de-rothschild.eu www.myofficialstory.com/marcambroisien 89 Private Banking Business Ming Gao, ICBC ICBC sets strategy for European growth Ming Gao, chairwoman of ICBC’s Luxembourg-based European subsidiary, explains why the Chinese bank chose the grand duchy for its base and outlines the group’s strategy for the coming years. rview © 360Crossmedia Inte 90 Why did ICBC select Luxembourg as a base for operation in Europe? ICBC opened in the Grand-Duchy in 1998 with a representative office, which was upgraded to a branch a year later. In September 2006 the group set up the ICBC Luxembourg subsidiary – renamed ICBC Europe in 2011 – with the goal of further expanding its network using the EU single banking passport. Soon after, the bank opened branches simultaneously in Paris, Amsterdam, Brussels, Milan and Madrid; Warsaw and Barcelona followed a year later. ICBC chose Luxembourg for its regional headquarters because after having been active in the country for more than 15 years, we find it offers an attractive legal frame- 91 Private Banking What are the core elements of your growth strategy? What is your vision for the future? We will continue to develop our existing com- Comparing with other banks here, what advantages does ICBC (Europe) offer? First is the strength and growing profile of the © 360Crossmedia of their various banking licences, local business resources and a centralised business processing function. As the regional headquarters, we act as a management centre and middle/back office facility for our branches around Europe. Last year we established credit examination, parameter and financial management centres in Luxembourg. We plan to consolidate all the financial reporting to the Luxembourg regulator and our head office, the IT system and network management within ICBC Europe this year or next. Beside the centralised processing business, we have three business centres in private banking, investment banking and global cash management, which support and guiding the various underlying branches in these new business areas. mercial banking activities such as trade finance, project finance and bilateral and syndicated loans, but we are diversifying our range of services into areas including investment banking, private banking and asset management, cross-border renminbi business and global cash management. Fortune 500 companies have a strong footprint in China, and an increasing number of European companies are growing there too. The number of merger and acquisition deals between European and Chinese groups is growing, and most of the Chinese clients coming to Europe are major clients of ICBC at home; we will provide advisory services and tailored financial solutions to help them complete the deals irrespective of whether they are buyers or sellers. As regards the private banking business, as European institutional investors and high net worth individuals increasingly seek RMB-denominated products and investment products focusing o China, we are planning to launch an asset management company to distribute RMB funds through our European network to meet those clients’ needs. As China’s largest bank we offer a trade and investment bridge between the country and Europe. We attach great importance to local relationships and expertise, and are actively developing our customer base among clients from both regions. Our goal is to be the prime choice of bank for companies and institutions doing business with China or in need of RMB solutions. “ICBC has 4.89 million corporate clients and around 422 million retail clients.” Ming Gao work and business environment with political and social stability, a well-regulated financial industry, a skilled multilingual and multicultural workforce in the sector, an advantageous tax regime, and a convenient geographic location. Not least, Luxembourg is one of the few remaining European countries with an AAA sovereign debt rating from all the major agencies. So far ICBC Europe and its branches have found operating from a base here highly satisfactory. How do you manage effectively all your branches around Europe? ICBC (Europe) and its branches benefit from a single management and operating team while sharing with each other the advantages 92 Business ICBC Group in the global marketplace. ICBC is the world’s largest bank in terms of total assets, core capital, customer deposits and profits, with 4.8 million corporate clients and around 422 million retail clients, served through China’s largest network comprising 17,245 branches and offices across the country’s urban areas. As China progressively integrates with the global economy, our internationalization strategy has chalked up remarkable achievements over the past 20 years; our overseas network now encompasses nearly 400 institutions in 40 countries. All this adds to our resources and competitiveness as we explore opportunities for development in Europe. Secondly, we benefit from the constant growth in mutual trade and investment. Europe is China’s largest trading partner, and the country is in turn the second largest trading partner of the European Union. The expansion of business relationships offers unprecedented opportunities to develop both traditional commercial banking business and new areas such as investment banking and private banking. The third factor is internationalisation of the renminbi, whose acceleration will bring huge new opportunities for overseas business development for ICBC as the world’s largest bank in RMB business. In recent years, we have increasing demand for RMB products from both corporate and individual European clients, and our financial strength and capabilities will increase further our competitiveness in the provision of customised products and solutions. information: www.myofficialstory.com/minggao www.icbc.com.cn 93 Business ICT 96. Stéphane Boudon: Luxembourg and quantum computing 98. Amazon.com: From garage sales to global power 100. ICT in Luxembourg: Seizing the post2015 opportunities 102. Victor Buck Services: Documents in every form of ICT Amazon www.myofficialstory.com/amazon Altran www.myofficialstory.com/altran Comarch www.myofficialstory.com/comarch CTG www.myofficialstory.com/ctg EBRC www.myofficialstory.com/EBRC EuroDNS www.myofficialstory.com/eurodns EY www.myofficialstory.com/ey IBM www.myofficialstory.com/ibm Intrasoft www.myofficialstory.com/intrasoft iTunes www.myofficialstory.com/itunes Kabam www.myofficialstory.com/kabam Logica www.myofficialstory.com/logica Microsoft www.myofficialstory.com/microsoft Millicom www.myofficialstory.com/millicom Paypal www.myofficialstory.com/paypal Post www.myofficialstory.com/post Profidata www.myofficialstory.com/profidata Rocket internet www.myofficialstory.com/rocketinternet SES www.myofficialstory.com/SES Siemens www.myofficialstory.com/siemens Skype www.myofficialstory.com/skype Tango www.myofficialstory.com/tango Telindus www.myofficialstory.com/telindus Tudor www.myofficialstory.com/tudor Etc… 94 95 ICT Business Stéphane Boudon Stéphane Boudon, CEO of Luxembourg’s Akuo Investment Management, answers our questions about the future of Luxembourg. rait Port You travel and you invest around the world. How do you see the future of Luxembourg? In my view, a country the size of Luxembourg should focus on innovative industries with high added value and strong market potential, for example “quantum computing”. One has to hurry, but this is what may become the strength of the Grand Duchy. Quantum computing? What is it? Information technology gives us the opportunity to go beyond the limits of the current miniaturisation by changing the paradigm, by using the phenomena of quantum physics to conceive new ways to “calculate”. One can imagine working with qubits instead of bits (atomic states instead of magnetic domains representing bits 0 and 1). The main interest of the quantum computer would be that its power is an exponential function in terms of the num- 96 ber of qubits. In my opinion, this is one of the strategic industries for the next 20 years. It would make possible many combinatorial calculations that are out of range of a conventional computer at the current state of knowledge. The ability to break conventional cryptographic methods is often put forward, but also the location of connected objects (precise geolocation for automatic car driving, the finding of a book on a rack ...), a more comprehensive modelling of complex phenomena such as weather, protein folding… Do quantum computers exist? The Canadian company Dwave has sold its first experimental machines operating at very low temperatures to Google, Amazon, NSA, NASA... We are talking of millions of dollars for each. The Quantum Computing programme is one of the key programmes of the NSA, knowing that all current encryption algorithms would become obsolete in an instant. We must design new systems, new algorithms, if only to protect banking and financial data worldwide. Applications are yet to be conceived and will probably be surprising, as Stéphane Boudon at the time when the laser was invented: who would have thought that a plasterer would use it daily, or that it would be incorporated into all printers? More examples? I am thinking of Singapore, a small territory that has managed to ride on the waves of innovation, starting with electronic components, then proceeding to software and biotechnology to become a leader in innovation in the life sciences. By its very nature, Quantum Computing is of interest to a financial centre. By focusing early on this type of technology, the country could have faster returns than, for example, in biotechnology, not only because that is an already “old” discipline where major centres have been active for decades, but also because information technologies by their very nature follow faster cycles. One Quantum Computing platform, Quantum Innovation Lab, already exists in London, Dwave has been around for over a decade… information: © DR Luxembourg and quantum computing “Quantum Computing is of interest to a financial centre.” www.myofficialstory.com/stephaneboudon 97 ICT Business Amazon.com Amazon.com is a leading global Internet company and one of the most trafficked retail sites worldwide. For a company founded only in 1994, Amazon’s track record and recent history is remarkable. Arguably one of the main game-changers in Internet shopping trends, Amazon’s presence in Luxembourg is expanding rapidly. rt Expe 98 Spotting a gap Though there are still a small number of the population that refer to Amazon as the “online bookstore”, in just under two decades Amazon has gone from what began as “Earth’s biggest bookstore” to become “Earth’s biggest anything store”. In 1994 Amazon CEO and Founder Jeffrey Bezos recognised that Internet usage was increasing by 2,300 percent a year. Highlighting an opportunity for a new sphere of business, Bezos began considering the commercial possibilities. Reviewing the top 20 mail © Ken Wolter/Shutterstock.com From garage sales to global power order businesses, he applied a simple “script”; which of those could be better conducted more efficiently over the Internet than by traditional means - book selling had no existing, comprehensive mail order catalogue (a physical catalogue would be too big to mail) - perfect for the Internet, capable of housing a vast database with a virtually limitless number of potential customers. Changing the game Called Amazon in relation to the seemingly endless South American river with its numberless branches, the company now serves approximately 140 million active customers worldwide. It was also reported that there are 2 million merchants selling on Amazon, equaling a third of the total listings. North American markets represents 55.4% of sales with the other 44.6% sourced elsewhere. Ironically, if it were just about books, Amazon would never have been able to spread as widely as they have done. Coming full circle with the Kindle (launched in 2007), which is to book reading what the iPod is/was to listening to music on the go, Amazon have, to all intents and purposes re-invented the wheel. After all, it was a wheel of their own design in the first place and it is now the bestselling product in the company’s history. Taking an aggressive route in to the crowded tablet pc market, the Kindle Fire even pushes the iPad for dominance. The many faces Amazon’s evolution from website to e-commerce partner to development platform is driven by the spirit of innovation –a part of the company’s DNA. The world’s “brightest technology minds” use Amazon. com spec. to research and develop technology that improves the lives of shoppers, sellers (merchants) and developers around the world. Expansion has propelled Amazon.com in myriad directions. While the website still offers millions of books, movies, games, music and electronics, this only accounts for 50% of the core sales. Amazon also offers products and services, such as self-publishing, online advertising, e-commerce platform hosting, and a co-branded credit card. Amazon are also present in other guises, such as Shopbop, Abebooks, Zappos, LOVEFiLM and imdb.com. Don’t judge a book by its cover the saying goes… information: www.myofficialstory.com/amazon 99 ICT Business ICT in Luxembourg Seizing the post-2015 opportunities also be supported as a way to attract international industry players to Luxembourg for a day or two. And as we all know, many people come to Luxembourg for a short visit and end up staying for decades. The smoke has cleared Over the past 18 months, the information and communications technology industry in Luxembourg has faced uncertainty resulting from the abolition of the special reduced VAT rate on electronic transactions from the beginning of 2015. There were fears that high-profile players such as Amazon, iTunes or Skype would leave the Grand Duchy. But prime minister Xavier Bettel has noted: “While many international companies came to Luxembourg thanks to its attractive VAT rate, that was not the only factor.” Now the smoke has cleared, most of the big players appear set to keep Luxembourg at the heart of their European strategy to leverage the country’s top-class infrastructure, multilingual capabilities and unique expertise in areas such as IP and tax. Pooling Luxembourg’s resources The main priority is to raising Luxembourg’s profile on the international stage. Entrepreneurs from around the world with promising projects to launch do not neces- 100 “A carbon nanotubes company is already in Luxembourg, ready to conquer the world with a disruptive technology.” sarily think of the Grand Duchy as a hub from where they can conquer the world. Even for fundraising, the financial industry is not internationally recognised as a magnet for start-ups. Outside the country, few people remember that Skype was primarily a Luxembourg venture capital story. The priority is therefore to mobilise all the available resources to promote Luxembourg, including FedilICT, APSI and Luxembourg4ICT, pooling efforts, budgets, networks and expertise. Events such as ICT Spring should © Shutterstock January 1, 2015 will mark the start of a new era for the information and communications technology sector in Luxembourg. Despite the end of the special VAT rate for electronic content, many opportunities await if all market participants come together to seize them. Innovative players in the spotlight It is crucial to pay attention to the foreign companies already established in Luxembourg – and not just the big names such Amazon, Big Fish or Rakuten. A carbon nanotubes company is established in the Grand Duchy, ready to conquer the world with a disruptive technology. Another one specialises in portable 3D scanners. A third is investing in gene technology. Fast growing companies with massive potential expect to be in the spotlight! They need a rapid response to their requests, easy access to the country’s decision-makers and strong support when it comes to promotion. In Silicon Valley, such CEOs are asked daily to speak at events or to the press. Their high profile around the world can help put Luxembourg more firmly on the international ICT map – faster response can mean more deals and more jobs. Together Luxembourg’s ICT professionals have an opportunity to create a unique culture where businessmen, investors and authorities share big ambitions and achieve them by accepting higher risks in order to reap the huge potential rewards. information: www.myofficialstory.com/ict 101 ICT Documents in every form Interview with Edith Magyarics, CEO of Victor Buck Services and Jean-Denis Diet, Head of Sales. rview Inte What’s the situation with the law on electronic archiving in Luxembourg? The law on electronic archiving was discussed by the Chamber of Deputies’ Economic Committee up to early September. The draft law will soon be amended and then presented to the Chamber of Deputies. This project is crucial to the country’s economic development as an international digital hub. Practically speaking, it will change how we create, manage and archive documents of legal value. Luxembourg is one of the best equipped countries to be a pioneer in this sector, thanks to its electronic, human and legal infrastructure. That said, although the law in itself is an asset, which will take on its full meaning in a court, companies such as VBS can already offer the same guarantees, which may also be recognised as of right before a court. What are the consequences for VBS? Our different clients are affected by each regulatory change, which creates oppor- 102 tunities for our company: VBS must listen to them, so that it can meet their needs and offer new, creative solutions. Since its early days, VBS’ main activity has been to serve the “Transfer Agent” business line in the Investment Funds and major groups sector. This is a solid backbone to which we have added products and solutions focusing on innovative technologies and new services. In this context, we have several cards to play: return to our existing clients to help them find solutions to the regulatory and operational changes, find new prospects in other industries, and combine our different products to offer global solutions to issues that are both international and local. For example, the paperless office can affect hospitals, government departments or businesses in other sectors. With regard to our development in Asia, our clients frequently request our support in this part of the world. This is why we have a local presence in Singapore, as a starting point, and another 24/7 remote office for all our clients in Asia. What are your group’s other growth areas? The VBS Group is organised around 5 pillars. Firstly, Client Communication Management, which consists in processing data from various sources and in various formats to ensure the dissemination of « Everything that affects the financial industry creates opportunities for us. » Edith Magyarics, CEO of Victor Buck Services © 360Crossmedia/M.M. Victor Buck Services Business documents or information via a vast range of distribution channels. Secondly, the regulatory sector, for which we have developed the Vgil solution, which helps companies deal with the requirements of new legislation and existing needs in regard to document collection. The integration of Learch on 1 January 2014 also gave us a head start in the legal archiving sector. The next pillar - Information Capturing Services – focuses on the paperless office, to enable companies to process their data in their own system. The 4th pillar - Entreprise Content Management – facilitates the totally safe, external communication of information. Finally, our Print & Mail Rooms are represented by 6 companies in Luxembourg which offer “insourced out- In figures Date created: 2000 Employees: 192 people 33% women sourcing”: VBS supplies the people and the machines directly to the company. In partnership with the “Post” group, VBS has developed a high level of flexibility and a wide range of services, both in Europe and Asia, which gives us high hopes for the future! information: www.myofficialstory.com/edithmagyarics www.victorbuckservices.com 103 Business Services 106. P ayPal: Credit history 108. CHAMP Cargosystems: Global knowhow that also benefits Luxembourg 110. S anne: Growing with a global client base 112. Arendt & Medernach: Entrepreneurship in our DNA 114. F ouad Rathle and Werner Eckes: Longevity for the economy 116. Pierre Voos: Fostering risk management excellence in microfinance by connecting Luxembourg to leading microfinance institutions of Services 360Crossmedia www.myofficialstory.com/360Crossmedia Agile partners www.myofficialstory.com/agilepartners Aviatrax www.myofficialstory.com/aviatrax Cactus www.myofficialstory.com/cactus Champ www.myofficialstory.com/champ Diversity www.myofficialstory.com/diverstiy Fare www.myofficialstory.com/fare Funds Partnership www.myofficialstory.com/fundspartnership Genaveh www.myofficialstory.com/genaveh HSBC www.myofficialstory.com/hsbc HVP www.myofficialstory.com/hvp Inowai www.myofficialstory.com/inowai Intys www.myofficialstory.com/intys KPMG www.myofficialstory.com/kpmg KR Recruitment www.myofficialstory.com/krrecruitment Kurt Salmon www.myofficialstory.com/kurtsalmon PWC www.myofficialstory.com/pwc RBC IS www.myofficialstory.com/RBCIS Robert Walters www.myofficialstory.com/robertwalters Rockenbrod www.myofficialstory.com/rockenbrod SGSS www.myofficialstory.com/sgss Thomson Reuters www.myofficialstory.com/thomsonreuters UBS www.myofficialstory.com/ubs Etc… 104 105 Services Business PayPal In August 1998 a new payment method revolutionized online transactions. The result of an encounter between two visionary thinkers keen to re-imagine the concept of spending “money” birthed the technology that would become known as PayPal. w ervie Int 106 Field(link) of dreams So the history goes, PayPal co-founder Peter Thiel gave a guest lecture at Stanford University: his focus being the link between market globalization and political freedom. Following this lecture, Max Levchin, who had heard of Peter through mutual friends, introduced himself and only a fortnight later the like-minded pair launched Fieldlink, a security focused company which allowed © littleny/Shutterstock.com Credit history users to store encrypted information on Palm Pilots and other PDA devices, essentially enabling handheld devices to become digital wallets. Operating under various guises such as Confinity and X.com before settling on the more recognizable brand we know today, PayPal very really reshaped online commerce. Digital cash A virtual re-imagining money made actual, the service allows people to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. PayPal is an e-commerce business which allows online payments in more than 55 countries. PayPal was acquired by eBay in October 2002, combining the strength of the world’s largest online marketplace with the web’s leading payment system, it wasn’t long before business leaders realised eBay users are posting PayPal’s logo on their auction pages to encourage others to create their own accounts. PayPal swiftly amended its business platforms to enable eBay payments. To date PayPal serves 106 million active accounts in 190 markets and 25 currencies around the world. Virtual security Thiel and Levchin operated under the pretext that digitally transferable cash is safer than “real cash in a wallet” because it can never be stolen. Levchin and an engineer by the name of David Gausebeck developed the “Gausebeck-Levchin test”; a deceptively simple challenge response mechanism that could eliminate potential fraudulent attacks. A host site’s sign-in page contains an image with black letters on top of a yellow/white background with thin black lines – a human can identify the random letters but a computer robot cannot: CAPTCHAS – now widely used across the Internet. Its European headquarters was established in Luxembourg in 2007 after the Luxembourg Government granted the company a banking license for electronic transactions. information: www.myofficialstory.com/paypal 107 Services Business CHAMP Cargosystems Global know-how that also benefits Luxembourg ny mpa Co 108 How would you define your particular know-how? What we have to offer is know-how that is focused on IT & logistics, global and Luxembourgish. CHAMP Cargosystems is one of a rare breed, an IT company in which the global strategy and policies are decided in Luxembourg for the entire group. It’s not just that the company has its headquarters in the Grand Duchy: Luxembourg is not just in the address on our business card, it’s also in our DNA and it’s part and parcel of everything we do. In addition, of the 400 people who work for this company around the world, 130 work from Luxembourg. More importantly, our CEO and our CFO are based in Luxembourg. As regards to infrastructure, we serve close to 4000 customers out of our two data centres in Luxembourg. The country has launched a major government initiative involving IT and logistics. That’s where we come in, because our know-how is positioned exactly between these two poles. What are you doing to promote your “made in Luxembourg” label around the world? In the course of our prospection work abroad, we present Luxembourg to our clients, highlighting its influence and what the country has to offer. We are deeply embedded in Luxembourg’s government policy, and in this regard we often take part in trade missions and state visits to many countries, including Portugal, China and Turkey. Our participation in these delegations to promote the Grand Duchy at an international level opens up many business opportunities and helps forge new partnerships between the countries we visit and Luxembourg. What initiatives have you taken in Luxembourg to share your know-how in the sector? There are various Luxembourg based programs and initiatives that allow us to share our knowhow in the field of IT and logistics. For example, we are taking part in the Logistic Cluster lead by the Luxembourg Chamber of Commerce and the “Single Window for Logistics” initiative lead by the Ministry of Economy. Furthermore, we “Our international experience in IT solutions and our logistics expertise also benefit Luxembourg.” Arnaud Lambert, Vice-President Global Solutions Delivery, Member of the Executive Committee of CHAMP Cargosystems attract airlines to Luxembourg by hosting their systems here (their databases and their information processing systems), while in fact the client company may be based in Mexico or in Asia. Finally, we bring all our international clients together to discuss products, strategy, etc. In 2014, we have organized this event in Luxembourg to celebrate our 10th anniversary. Inviting clients to the Grand Duchy is another way to get the country’s economy working, and it also helps project a positive image of the country around the world. © 360Crossmedia Arnaud Lambert provides us with an insight into CHAMP’s structure, their place in Luxembourg and the initiatives pursued. information: www.myofficialstory.com/champ www.champ.aero 109 Services Business Sanne Growing with a global client base Over the past 25 years, Sanne has built up a multi-jurisdictional fund and corporate administration services business to meet the growing needs of an international client base. pany © 360Crossmedia Com 110 An expanding global network Since being established 25 years ago Sanne has developed its reputation in the market as a leading provider of independent fund and corporate administration services with a particular focus on alternatives. Deep expertise across asset classes, markets and products is driven by teams focused around the specific needs of clients supported by robust and quality assured processes, industry recognised technology solutions and a robust governing framework. Today the group has 250 staff in eight offices worldwide, including Dublin, London, Jersey, Guernsey, Dubai, Hong Kong and Shanghai as well as Luxembourg, and provides administration services to asset managers, institutions and corporates with more than €50bn assets under administration. An alternative fund specialist For the past six years Sanne Group (Luxembourg), a financial sector professional entity regulated by the CSSF, has provided administration, financial reporting and governance services to alternative funds and holding structures as well as securitisation vehicles. It offers traditional fund administration, NAV calculation and transfer agency services to Luxembourgdomiciled private equity, direct and indirect real estate, private debt, venture capital and infrastructure funds. A member of industry bodies including the Luxembourg Private Equity Association (LPEA), Luxembourg Real Estate Association (Lux Real), and fund association ALFI, Sanne also provides corporate services to general partner entities and mancos, and company secretarial services, including the appointment of qualified directors. Helping clients face new challenges Sanne’s growth over the years has reflected evolution in the global marketplace for alternative investments and international structuring, characterised by increased emphasis on regulatory and tax compliance and good governance. With a blue-chip client list, Sanne’s experience and expertise in the fund industry are an asset for Luxembourg’s ambitions to strengthen its role as a centre of the alternative investment industry in Europe. information: www.myofficialstory.com/sanne www.myofficialstory.com/ninakleinbongartz 111 Services Business Arendt & Medernach SMEs are facing more and more legal problems. Increasingly local contractors need help to cope with complex administrative issues. We decided to ask Christian Point and Laurent Schummer a few questions. rt Expe 112 What has changed in the legal environment, and how is this affecting businesses? Christian Point: The phenomenon we are witnessing can be described as legislative inflation. Independent operators are having to come to grips with increasingly voluminous and complex texts. This of course generates risks, especially in terms of the criminal liability of the management, but it also creates opportunities. For many years we have been helping entrepreneurs by providing them with advice on useful tools and strategies, because it happens sometimes that different administrations issue instructions which are conflicting at the end. Indeed, at times independent operators find themselves in a hall of mirrors and feel totally bewildered. Laurent Schummer: We’re also working with new stakeholders such as start-ups that have no problem with regulation, but who just want to talk to the regulator. For a long time, this approach was reserved for bankers, but entrepreneurs have now stepped up to the plate. What kind of businesses are you working with? Christian Point: Many different types of businesses, in a number of broad categories: transport and logistics, e-commerce, energy, the environment, public procurement and PPPs, construction and industrial companies, not forgetting the health sector and services for the elderly, who are among the country’s biggest employers. All these companies have something in common: in addition to their day-to-day activities, they are called upon to deal with issues connected with company law, VAT, labour law, the environment, competition and regulation. Laurent Schummer: Luxembourg has more success stories than you might think. For example, IEE (which was taken over by the Chinese), Ceratizit, Cebi International, Goodyear, not to mention Skype now held by Microsoft. How long have you been working with these entrepreneurs ? Christian Point: These services were already up and running when the Firm was set up in 1989. Jean Medernach and Ernest Arendt have always attached tremendous importance to businesses and the environment. And we have seen a constant development and diversification of this field of activity. We were also approached by clients from the world of finance thanks to a case “Luxembourg has more success stories than you might think.” Laurent Schummer “Jean Medernach and Ernest Arendt have always attached tremendous importance to businesses and the environment.” Christian Point involving a public procurement contract. Laurent Schummer: Because of the way in which Luxembourg has developed, many have focused their attention on finance. We, like others, seek to bring together a group of specialists from a wide variety of fields to serve entrepreneurs. Our office in Luxembourg offers entrepreneurs the most © 360Crossmedia/S.M. Entrepreneurship in our DNA diversified range of tailored services in various legal aeras, and we pool our resources to enable entrepreneurs to cope with the current challenges. information: www.www.myofficialstory.com/arendt www.arendt.com 113 Services Business Fouad Rathle and Werner Eckes Longevity for the economy w ervie Int 114 You said recently that the Institute represents a patriotic challenge. Why? Fouad Rathle: The future of Luxembourg depends on the economic sustainability of the banks. Following the lifting of banking secrecy, banks must reinvent themselves. In particular, they must offer their clients excellent service that rivals the most advanced competitive markets such as London or Zurich, in terms of quality and skills. The Institute offers a range of 450 courses to meet this challenge. In our opinion, this is the only hope for assuring the future longevity of the market, and therefore the country. Werner Eckes: We mustn’t forget that the financial sector employs 26,000 people. By developing their skills, we guarantee that people are employable, that they will keep their jobs and ensure the vitality of the economy. Currently, we issue 23 certifications, but given the national and international economic situation, the Institute has a strategic role to play in the coming years. © 360Crossmedia/A.S.L. Training finance professionals is central to the development of the Grand Duchy of Luxembourg. Interview with Fouad Rathle and Werner Eckes, President and Director of the Institute (IFBL) respectively. « Training is a patriotic challenge. » Werner Eckes (left) and Fouad Rathle How do you see the future of the Institute? W.E.: The Institute benefits from a unique position at the centre of an ecosystem consisting of professional associations, government ministries and direct links to companies. We exchange ideas with HR Departments, Company Chairmen and experts on a daily basis. This means we can provide training for a sector that is in the process of transformation, and can develop our courses in a very responsive way. However, we also play an active role in protecting jobs, in partnership with the Ministry of Employment and Adem (the job centre), via the Fit4job programme. F.R.: Since 1990, the Institute has trained around 150,000 professionals, who are all ambassadors for the Institute within their companies. When someone is looking for a job in the financial market, we often know a company that will want to hire them. Next year, you will celebrate your 25th anniversary. What assessment do you make of this watershed? F.R.: I would say that above all the Institute owes its success to the enthusiasm of a united, unconditionally committed team: 250 trainers and 15 employees who have made IFBL the benchmark in financial training. Where other than the Institute can you take a 5-day course given by the prestigious Professor Philippe Jorian for example – an expert in “Risk” based in California – for less than €3,000 all included. Our non-profit status means we can offer cheaper courses. W.E.: The success of the past 25 years is primarily built on the strength of our team. The Institute benefits in particiular from the president’s active involvement on a daily basis. information: www.ifbl.lu www.myofficialstory.com/ifbl 115 Services Business Pierre Voos Every year since 2007, ATTF (Financial Technology Transfer Agency, Luxembourg) holds every year a workshop on risk management in microfinance institutions (MFIs), specifically designed for high-level executives of leading MFIs that have already established or are about to establish their own risk management department. w ervie Int 116 Why and How? This project, under the joint organisation of ATTF, ADA (Appui au Développement Automone) and ALRiM (Luxembourg Association for Risk Management Professionals) is tailor made to meet the needs of the so-called Tier 1 MFIs. Today, training in the area of risk management has become a real priority for MFIs all over the world. Luxembourg was one of the first EU countries to recognize the value of microfinance as a tool to fight poverty. For over two decades the Luxembourg government has supported a significant number of activities in the area of microfinance, like this project focusing on risk management. The idea for the project emerged during the Microfinance Week in 2005. Following a market study, the risk management project was designed and implemented by the three partners. The annual workshops have shown that it is possible for developing and developed countries to share experience in the area of risk management. An experienced and highly qualified risk manager of a Luxembourg based bank will learn from the management of an MFI, while the latter will get familiar with the best practices currently used in an international financial centre such as Luxembourg. Case studies, focusing on various risk management issues in microfinance, are presented by an international expert in microfinance. A coaching approach The second part of the project consists of technical assistance for a small number of MFIs that were present at the workshop in question and have the possibility of applying for technical assistance in the risk management area based on a coaching approach. ATTF and its partners select between one and four MFIs, which will be coached by risk managers of Luxembourg based banks. This coaching exercise will start several months after the workshop, thus ensuring an ongoing close relationship between the CEO of the coached MFI and the coach. The kick-off starts in Luxembourg when the CEOs of the selected MFI’s become acquainted with the coaching approach and meet their coaches during three intensive working days. During this period, the action plan in the area of risk management is set up and presented officially to the three partners by the coachee together with the coach. A charter outlining the respective commitments of the duo coach/coachee will officially be signed during the closing ceremony of their stay in Luxembourg. Once back home, the coachee will make sure that the action plan be implemented by the management of the coached MFI. After the first year of the technical assistance, the coached MFI will send another representative to the next edition of the workshop for follow-up and debriefing. The technical assistance may last up to 3 years upon request of the MFI and after acceptance by the organisers. From theory to practice While it is clear that the risk management principles remain the same whether applied in the banking or the microfinance environment, the way to implement them will of course differ. This project is a unique experience for the coached MFI, the Luxembourg based risk manager and the three partner associations, and is constantly evolving. Since their inception there have been seven workshops with more than 115 participants and 19 coached MFIs. ATTF has also partnered with ADA to develop SIMFI, a unique training tool where teams of participants can © ING Luxembourg Fostering risk manag ement excellence in microfinance by con necting Luxembourg to leading microfinan ce institutions “Luxembourg was one of the first EU countries to recognize the value of microfinance as a tool to fight poverty.” Pierre Voos, Head of Strategy, Project and Product Management at ING Luxembourg simulate managing a MFI over a four-year period thus strengthening their knowledge of performance, risk and asset & liability management, competing with several virtual MFIs. Experience has shown that a web-based tool testing the impact of management decisions in a safe environment reflecting market changes is conducive to improved management practices. information: www.myofficialstory.com/pierrevoos 117 Business Industry 120. R obert Dennewald: Passing on the Flame 122. R omain Poulles: Interview 124. Nadia Popova – Akuo Investment Management: Renewable energy and property: from the same mould 128. Arcelor Mittal: 100 years of the Luxembourg steel industry of industry Accumalux www.accumalux.com Airtech www.airtech.lu Amer-Sil www.amer-sil.com Ceratizit www.ceratizit.lu CFl www.cfl.lu Circuit Foil www.circuitfoil.com CTI Systems www.ctisystems.com Delphi www.delphi.com Dometic www.dometic.com Dupont www.dupont.com Elth www.cebi.com Faurecia www.faurecia.com Galvalange http://dudelange.arcelormittal.com Goodyear www.goodyear-dunlop.com Guardian Automotive www.guardian.lu Hitec www.hitec.lu Hydro Aluminium Clervaux www.hydro.com IEE www.iee.lu Novelis www.novelis.com Raval Europe www.raval.co.il Reichert www.reichert.com Rotarex www.rotarex.com Tarkett www.tarkett.com Textilcord www.glanzstoff.com TrefilArbed www.trefilarbed.com Etc… 118 119 Industry Business Robert Dennewald Passing on the Flame Eurobéton owner and president of the FEDIL (Luxembourg’s Business Federation), a light comes on in Robert Dennewald’s eyes at the mere mention of the word “Entrepreneurship”. rait Port Transmission Robert Dennewald firmly believes that entrepreneurs have a responsibility: to pass on the flame to the next generation in the spirit of the craftsmen of old, who instilled their art in their companions. He obviously regrets the lack of entrepreneurial culture in the Grand Duchy, and believes that to change this situation, you have to give children a sense, very early on, that they are not doomed to become civil servants. Not that there is anything wrong with being a civil servant, but he would like to see a career choice being made with all the facts at hand. Of course, being an entrepreneur is risky, but the freedom and control it offers over one’s own time and destiny make it all worthwhile. © DR MBO His own career has benefited from decisive strokes of luck: he graduated from the University of Liège as a Civil Engineer in 1978 and immediately began working for the Highways Department of the Ministry of Public Works in Luxembourg. His career path seemed all mapped out. Four months later, he joined ARBED “through the back door”, which actually opened up a 120 life-changing opportunity. The success of the laminated beams in Differdange those used today to rebuild Ground Zero buildings - allowed him to work for 3 years in New York, from where he returned in 1986 with 250 contracts signed. He then worked for the directorate of TradeARBED, then as director of Europrofil, which took him to China and Japan. He joined the Ciments Luxembourg group in 1993 and was appointed CEO of Eurobéton SA in 1996, which he took over 10 years later via an MBO before taking control of the group in 2010. The spark When his last two children embarked on their own careers, the President of the Fedil advised them to go off and learn about the world of business, but not in his company as that would be too easy. He thus participated in the creation of the competition 123go and the emergence of Jonk Entrepreneuren. Both programmes are devised to stimulate an entrepreneurial spirit in young people from an early age. For Robert Dennewald, the best way of finding one’s way in the world is to notch up as much experience as possible, whether through a project with fellow students or an internship in a company. information: www.myofficialstory.com/robertdennewald 121 © 360Crossmedia/J.P. Industry Romain Poulles Interview Interview with Romain Poulles, chairman of the Luxembourg Ecoinnovation Cluster and CEO of PROgroup. rview Inte Download the magazine of PROgoup “Smart Design” T here’s no longer such a thing as waste material – that’s the philosophy behind the circular economy, an idea with which the Luxembourg Ecoinnovation Cluster has been grappling for the past six months. Buildings are major consumers of raw materials, so can one avoid their demolition creating mountains of waste matter? Romain Poulles, chairman of the Ecoinnovation Cluster and CEO of PROgroup, explains how. Magazine de PROgroup #02 COVER STORY Productivité P. 14-17 SUCCESS Interview de Romain POULLES, Président de Ecoinnovation cluster Luxembourg et CEO PROgroup P. 8-11 INNOVATION vyzVoice laisse les données parler d’elles-mêmes P. 20-23 BUSINESS Le Cradle to Cradle, une philosophie innovante P. 26-27 122 What raw materials are stored within our buildings? According to studies by the Environmental Protection Encouragement Agency and the Fraunhofer Institute, the density of copper deposits in cities is greater than in mines. Copper can be recycled during demolition, but it’s laborious process if not planned right from the outset. The same is true for glass, plastic, concrete, steel and stone. With our resources shrinking rapidly, our sector has to adapt. It’s true that the real estate sector accounts for 40% of carbon emissions, but a lot of effort is invested in bringing this proportion down. Too often we forget that the industry is a major consumer of raw materials and producer of waste material. Reducing our dependence on fossil fuels is now well underway and awareness of the issue is widespread. But surely recycling also takes place in the building industry? In fact around 60% of the material resulting from demolition is recycled, but unfortunately for the most part this represents so-called downcycling that entails a deterioration in the quality of the material recycled. For instance, it is often used in road substructures or filling beneath the foundations of new buildings. The extraction of more valuable raw materials such as metals for example requires significant manpower. In other industries, recycling (or upcycling) works well today. The construction is lagging behind, and we need to change this urgently. That will require recycling to be taken into account when starting the design process. In addition, all producers of construction materials must embrace their share of responsibility. In the future buildings must be designed in a way that enabled them to be dismantled. But this is just the first step. Once the various materials can be easily recovered during the demolition process, the producers themselves must be able to use them to create new, high-quality products. Certain products are already created in this way today, such as Desso floorings, Hermann Miller furniture and perhaps soon windows, but there’s still a huge amount to be done. What obstacles stand in the way of a circular economy? First with the sector is very fragmented and secondly most products are still one-offs. There is no legal pressure for this to change and the various players, from the developer to the investor via the architect, the occupier and the producer of building materials, all have different interests. There is little or no joint planning or collaborative design in the sector. All the different participants need to work toward the same goal and they need to coordinated by a leader, capable of seeing the big picture. Do we need a different model? A whole array of economic models need to be reinvented. Gradually materials need to be rented, not sold, to building owners. Producers will take them back at the end of the building’s life and transform them, into new products. This means producers will have to improve the quality of their products in order to be able to reuse the row materials. We will need new types of insurance, tailored mortgage financing models and the ability to reverse the logistics chain. In Luxembourg, depreciation models for real estate investment will also have to be rethought. Once this awareness exists, creation of the first materials bank will just be around the corner. There are already some great examples. Philips has lighting models in its catalogue that are not for sale; instead the client is charged by the amount of light output they use. Michelin offers some clients a business model involving leasing by the kilometre rather than the sale of tyres. How do you assess the value of something previously treated as waste? We calculate than more than 20% of the value Business of a building lies in its raw materials. If this raw material can be recovered at a higher value, it can pay for much of the additional design costs for these pilot projects. It goes without saying that these costs are higher at the beginning of the process only because it entails innovation and changing established practices. Subsequently these cost benefits will be available for the long term. If an investor is no longer buying certain materials or products, but instead rents services such as lighting, heating, sound absorption or insulation, their initial investment outlay will be reduced. The Cradle to Cradle approach also limits the investor’s end-of-life risk. Today a substantial quantity of materials is processed in specialist facilities at often colossal expense. Do you envisage introducing the Cradle to Cradle concept in Luxembourg? Yes, very soon PROgroup will unveil an initial pilot affordable housing project that can be completely dismantled and is self-sufficient in energy. Some of the constituent materials will be leased by the investor, while certain household appliances will be rented by the occupant, who for example will pay by the washing cycle, not by the machine. The priority for the building itself will be to use valuable and high-grade materials that are likely to rise in value for the facade and technical systems. We plan to develop new ideas within the Ecoinnovation Cluster to give impetus to the sector and further this kind of innovation and we expect to submit these ideas to the authorities in the coming months. information: www.progroup.eu www.myofficialstory.com/progroup 123 Industry Business rt Expe Nadia Popova – Akuo Investment Management Renewable energy and property: from the same mould © DR Thanks to recent efforts by the US regulator, it should soon be possible for solar and wind power projects to use REITs (Real Estate Investment Trusts) as an investment vehicle. This appears a natural progression, given the strong similarities between renewable energy and property. 124 125 Industry “In the minds of consumers, there is a certain amount of confusion in relation to renewable energy.” © DR Nadia Popova 126 A similar profile Before the first stone is laid, a renewable energy project needs a building permit, just like in the property sector. But the similarities don’t end there. Both activities require a considerable initial investment and in return receive cash flow, which can be forecast over the long term, adjusted to inflation. The third similarity is that both of these activities make extensive use of borrowing to fund their ventures and, in the case of a solar or wind power project, bankers need little persuasion as they are often dealing with a single well-known client: EDF in France, Duke Energy, for example, in the United States, E.ON in Germany, etc. Finally, a wind farm or solar power plant incurs low maintenance costs, just like a building. It therefore comes as no surprise to discover that property and renewable energy attract the same investors. Both assets represent an interesting diversification in a portfolio, since they are not linked to the usual business cycles. The reverse even applies for renewables: electricity is now essential in modern society! Multiple synergies Akuo Investment Management manages various funds in the renewable energy sector, which finance many integrated photovoltaic projects. The example of Saint-Charles in Perpignan, in the south of France, is a perfect illustration of the continuous creation of synergies between renewable energy and property. Akuo has installed 63,000 square metres of solar tiles in this huge fruit and vegetable cen- Business tre, while at the same time handling the removal of asbestos from the roof. The system now produces 10% of the town’s energy for its 120,000 inhabitants, while reducing the industrial complex’s carbon footprint. In addition to the building trades involved, this represents considerable added value for the actual building. In other locations, such as islands or places located outside electrical networks, solar power allows the kW/h cost to be divided by three, and some power plants are funding local farming. An image to be promoted In the minds of consumers, there is a certain amount of confusion in relation to renewable energy. Exchange-traded funds that invested in “Clean Tech” have, of course, suffered a great deal as a result of the arrival of the Chinese in the market and the financial crisis, but developers such as Akuo have benefitted from the dramatic fall in prices driven by competition. And when the press talks about the impact of future cuts in government grants, professionals know that for well-structured projects, renewable energy is at “grid parity”, i.e., competitive with fossil fuels or nuclear energy. In other words, no grants are needed. Material prices are falling, productivity is increasing and the basic business principle still holds true: the key is choosing your location carefully! Download Megawatt, the magazine of Akuo information: www.myofficialstory.com/nadiapopova www.akuoinvestment.com 127 Industrie Business ArcelorMittal © ArcelorMittal 100 years of the Luxembourg steel industry In 2011, ArcelorMittal celebrated a century of history and innovation in the Luxembourg steel industry. A centenary of steel that has genuinely shaped the country. pany Com 128 A new era The year 1911 marked a new era for Luxembourg, with the true beginnings of the modern steel industry. At that time, the early Luxembourg steel industries were entering a phase of consolidation. By deciding to expand their businesses, the country’s steel manufacturers learned very early how to adapt to a changing world. The Société des Hauts-Fourneaux et Aciéries de Differdange (HADIR) came into being in 1920. Later, the merger of the Aciéries Réunies de Burbach Eich Dudelange gave birth to ARBED. Continually adapting At the celebration of the centenary in 2011, Michel Wurth, Chairman of the Board of Directors of ArcelorMittal Luxembourg, commented that “nowhere else has the steel industry played such an important role during the past century, than in our little country. Steel and mining have shaped the land, enriched the country, and given work to thousands of immigrants. It has enabled agriculture to develop and has contributed to our model of social protection and dialogue.” Lakshmi Mittal, Chairman of the Board of Directors and CEO of ArcelorMittal, added: “If we keep adapting, I am convinced that the steel industry will continue to be the pride and strength of Luxembourg.” A world leader ArcelorMittal, the world’s leading integrated steel and mining company, has a presence in over 60 countries. The Group is the leader in all the principal global steel markets, including automotive, construction, household appliances and packaging. Its industrial footprint, in over 20 countries on four continents, gives it a presence in all the key steel markets, in emerging and developed economies. In 2010, ArcelorMittal recorded a turnover of 78 billion dollars, producing 90.6 million tonnes of crude steel, i.e. 6% of global steel production. To celebrate the centenary of the Luxembourg steel industry, ArcelorMittal has produced a beautifully illustrated book. Entitled “Luxembourg steel, a century of history and innovation”, it is on sale in bookshops in Luxembourg. information: www.arcelormittal.com www.myofficialstory.com/arcelormittal 129 SOCIAL CLUBS Cercle Munster www.munster.lu House 17 www.myofficialstory.com/house17 Golf Club Grand Ducal www.gcgd.lu SERVICE CLUBS Grand Orient www.myofficialstory.com/grandorient JCI www.jci.lu Kiwanis www.kiwanis.lu Lions Club www.lions.lu Rotary www.rotary-interclub.lu Round Table www.trl.lu © Shutterstock SPORTS Fitness www.justmove.lu, www.coque.lu Golf Clubs www.golfdeluxembourg.lu, www.kikuoka.lu, www.golfclervaux.lu, www.golfgaichel.com, www.golfclubchristnach.lu Polo Club www.poloclub.lu Pool www.Q42.lu Tennis clubs www.scheiss.lu, www.tennisspora.lu Yacht Club www.mycl.lu CHAMBERS OF COMMERCE American Chamber of Commerce www.amcham.lu British Chamber of Commerce www.bcc.lu Chamber of Commerce of Luxembourg www.cc.lu French Chamber of Commerce www.cfci.lu Italian Chamber of Commerce www.ccil.lu Indian Chamber of Commerce www.ibcl.lu Nordic countries www.nobelux.se 130 PROFESSIONAL ASSOCIATIONS Alco www.alco.lu Banks www.abbl.lu Private Equity www.lpea.lu Industry and Trade www.fedil.lu Investment Funds www.alfi.lu OTHER BUSINESS LINKS Entrepreneurs Task Force www.etfl.lu Government www.gouvernement.lu Incubator www.technoport.lu Luxinnovation www.luxinnovation.lu Regulator www.cssf.lu Research www.tudor.lu OTHER WEBSITES Automobile Club www.acl.lu Formalities www.guichet.lu Foundations fdlux.lu Schools www.euroschool.lu, www.islux.lu, www.st-georges.lu, www.vauban.lu, www.empf.lu Tourism www.visitluxembourg.com Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping + of associations? www.associations.vdl.lu 131 Associations Jean-Noël Lequeue Chairman Jean-Noël Lequeue says the Luxembourg Association of Financial Sector Compliance Officers (ALCO) is adapting its services to members to meet the challenges of an ever more complex regulatory environment. w ervie Int 132 Last year you highlighted the scale of the challenges facing compliance officers. Was 2014 quiet? The challenges for compliance officers in 2014 were no less daunting than those of 2013. The avalanche of regulation continues to roll on, stronger than ever – the EMIR, MiFID II, market abuse and AIFMD measures will continue to have a massive impact in the course of the year. In many cases we need to put in place new processes and oversight mechanisms even before the authorities have finalised the practical implementation details. The CSSF’s circulars and regulations place an increasing emphasis on the role of internal oversight functions and especially that of the compliance officer. This is helpful in raising the profile of the compliance function, but it also represents a steady expan- sion of its responsibilities. Even the biggest institutions are struggling at times to keep up. That makes it all the more important for ALCO to be able to help the compliance officers of all institutions, large and small. What trends do you see in the recruitment of compliance officers in Luxembourg’s financial sector? It’s worth noting that financial institutions are not the only companies where compliance functions are being put in place. A significant range of fund industry players that have hitherto been exempt, including accountants, lawyers and insurance companies, see an increasing need for a well-qualified compliance officer. ALCO now has 750 members, which is a huge number given the size of the country. This growth has lead to the evolution of an employment market featuring highly trained and experienced compliance professionals that may consider changing institution or taking on a more specialised role. Internal recruitment remains highly important for the sector. The training of compliance officers may be carried out through dedicated courses or on the job, “The challenges for compliance officers in 2014 were no less daunting than those of 2013.” Jean-Noël Lequeue and ALCO certification is increasingly sought after. Job vacancies can be posted on ALCO’s website. Another option is outsourcing, either assignment-by-assignment or on a full-time basis, usually for smaller companies. How will these trends influence the development of your association? ALCO has just completed a survey of its members that indicates a high overall level of satisfaction. However, expectations of the association are substantial, especially with regard to disseminating information. The board of directors has already decided to review fundamentally the quality, timeliness and interactivity of our site and to develop a more up to date and attractive formula for our newsletter. We are examining ways to communicate more rapidly on urgent regulatory matters and to extend the scope of such information to a greater number of members. We are looking to develop and improve initiatives such as round-table discussions, other events and working groups. We will continue to share our experience of regulatory compliance issues with other industry associations such as the ABBL, ALFI, ILA, IIA and ALRIM, as well as with the CSSF. © 360Crossmedia/M.S. Compliance profession at full stretch Download the magazine Le Bulletin LE Bulletin PAGES 8-12 DoSSiEr Risque réputationnel : l’ennemi invisible PAGES 12-15 ASSurAncES La transparence dans les assurances information: www.myofficialstory.com/jeannoellequeue www.alco.lu 133 Associations Rotary Hope ahead thanks to Espoir en tête “Following this event, the Rotary Clubs of Luxembourg presented a check in the amount of 22,000 made out to “Espoir en tête”.” When an association as prestigious as the Rotary Club lends its name to a cause such as research into brain-related diseases in Luxembourg the outcome can be nothing but positive. 134 Espoir en tête “Espoir en tête”, which translates as Hope Ahead, is a national campaign initially set up by the French Rotarians who joined forces with Luxembourg’s Rotary Clubs in early 2013. This campaign is in sup-port of brain research and aims to raise funds earmarked for a specific research project at the University of Luxembourg, conducted within the Faculty of Science, Technology and Communication. This project investigates and analyses the inflammatory reactions of the brain associated with neurodegenerative diseases such as Alzheimer’s or Parkinson’s with the aim of developing effective thera-pies. The research team recently succeeded in identifying a new feature of these cell types, representing a considerable breakthrough in the research into these diseases. 22,000 euros collected In 2013, the film “The Fantastic World of Oz” was premiered in several Utopolis cinemas with a share of profits being donated to “Espoir en tête”. Cinema tickets were sold for 15 euros, 8 euros of which went to Luxembourg brain research. Following this event, the Rotary Clubs of Luxembourg presented a check in the amount of 22,000 made out to “Espoir en tête”. This will make it possible to fund the testing and analysis equipment necessary for its research work. An on-going campaign... This campaign was repeated in early February with the screening of the premiere of the film “Saving Mr Banks” in two cinemas of the Utopolis chain, in Kirchberg and Belval with the much appreciated support of Walt Disney Company and Utopolis. In June 2014, the second cheque will be handed over for the donations collected in 2014 and a new campaign will be launched in 2015. The Rotary Clubs are hoping to bring on board other major sponsors and thus © ROTARY ry Rota continue to raise funds for similar organisations. If you wish to support “Espoir en tête”, you are welcome to make a donation to the Association Luxembourgeoise des Œuvres du Rotary. information: www.espoir-en-tete.lu 135 Associations AERO-SPORT AERO-SPORT Luxembourg aviation club Hockey Club Luxembourg On the ball! If you ever feel like heading up above the clouds, your journey starts with AERO-SPORT. Club Founded in 1976 Hockey Club Luxembourg has been around for almost 40 years. Although no longer competing in any national competitions, it still provides hockey for all ages. There is a thriving Corporate League comprising of 8 teams and a healthy youth section with over 100 junior members. International For the past two years the club has organised an International Mixed Tournament with teams from Switzerland, Netherlands, Belgium, France and Luxembourg. Geneva won the first of these and managed to retain their title, albeit following a tightly fought final against Royal Huy from Belgium. The event is organised to raise funds for local charities (Kriibskrank Kanner and Haerzkrank Kanner) as well as to promote Hockey in Luxembourg. Luxembourg will 136 © DR For an international country like Luxembourg, Hockey is the perfect sport: a great mix of sport, social activities and passion. welcome back the teams from previous years as well as a new team from the UK on 12 July 2013. Social In addition to the sport, HCL also provides a “social function” within the Luxembourg community bringing people together from all kinds of back ground. The club welcomes new members of all levels and ages, for fun and fitness on the field and plenty of social activities off the field. It has an active “social committee”, organising events throughout the year, including hosting the annual Luxury Tournament. Luxembourg of course also visits International tournaments themselves. information: www.myofficialstory.com/leegodfrey www.hockeyclubluxembourg.lu Club The flying school AERO-SPORT asbl is the largest and most active flying school in Luxembourg, with over 650 members and a fleet of 12 aircraft (2 new Cessna 172SP, 3 Cessna 172, 1 Cessna 182, 1 Cessna TR182, 1 Cirrus SR20 and 4 Piper 28-161). It offers a private pilot’s licence (PPL), night flight training (NVFR) and instrument flight training (IFR). The simulator For a long time, ASBL AERO-SPORT has wanted to expand its range of training courses, given its unique position in Luxembourg. It has recently launched an approved school, the Luxembourg Flight Training Academy (LFTA), which offers training up to airline pilot level. The LFTA also has a simulator which improves training quality and reduces costs. This machine cost nearly 400,000 euros. It takes two or three years for a private pilot to meet the training requirements assessed by the official examination. It costs around 9,500 euros to obtain a private pilot’s licence and around 45,000 euros to obtain an airline pilot’s licence. For members and their companions, a number of «Fly outs» are organised on good weather days. Recent trips that made a strong impression include the North Cape, a tour of Portugal and Spain, Turkey, Egypt and Israel. Begin the adventure If you are tempted at the thought of landing in Luxembourg on a 4,000 metre runway next to airline planes, or landing on a 750 metre runway in Southern Europe, then come and start your adventure! The school has a team of experienced instructor pilots, some of whom have flown up to several thousands of hours. Our pilots can be found at the clubhouse at Findel airport. All enthusiasts are welcome! Contact Aéro-Sport asbl - LFTA asbl Tél. : + 352 432 920 E-Mail : [email protected] E-Mail LFTA : [email protected] information: www.myofficialstory.com/aerosport 137 Associations Polo Club Luxembourg The “Sport of Kings” opens up to the public Club The club Created in 2004 at the initiative of Marc Weber and a group of friends, the Polo Club Luxembourg has over 150 members. The club develops its expertise in this “sport of kings” through coach Bernardo Podesta, its Argentine spearhead, accompanied by the “petisero” Daniel Gariador, who trains and prepares horses for matches. Bernardo takes advantage of his travels to Argentina to import to Europe his “petisos” these small Argentine horses renowned world-wide for their prowess on the polo field. A dozen or so have already arrived at Merl, at the Ecurie de la Pétrusse. Team spirit The only equestrian sport played in teams, polo is played in 4-8 periods of 7 minutes, called chuckers. To score, players must pass the ball between two posts 138 using their stick. The large size of the field - 275m long and 145m wide - requires a perfect understanding between the four teammates. This is a quality that the PCL cultivates on the ground, but also during its general meetings and end-of-year chuckers, which attract more than a hundred people. This is an opportunity for everyone to come together in a friendly atmosphere and have a good time around an asado: or barbecue! The actions From the old hands to the up-and-coming, everyone is driven by a single desire: to share their passion for this sport that is little-known to the general public, but that is becoming more popular every year. The around fifteen young players who regularly train here are a promise that great things lie ahead for the club. The results prove it, as this year the PCL year won the first polo cup ever disputed between France and Luxembourg, on the famous Chantilly ground, the cradle of European polo. The Luxembourgers have thus demonstrated the know-how acquired over recent years. Gaining in notoriety, the club plans to © DR Polo has been around for more than 2,500 years and was a sport played among Asia’s nobility. Hence its reputation as the “sport of kings”. The Polo Club Luxembourg opens its doors to us. expand with the construction of another ground and new stables for the horses. For enthusiasts, intensive courses are organised by Bernardo in Argentina. An opportunity to develop their game and their techniques while immersing themselves in a culture and a sumptuous setting that give this sport its added attraction. information: www.polo.lu www.myofficialstory.com/poloclubluxembourg 139 Associations House 17 A new Club in Luxembourg Club The address House 17 is at 17 Rue du Nord, right in the heart of the authentic old city district of Luxembourg, close to the shops and a variety of cultural activities. The Club is part of a larger complex called Ilot D, which includes apartments, offices and shops. This ambitious project represents an investment of 30 million euros, supported by the Old City Renovation Fund. Club 17 was designed by the Luxembourg architects Moreno & Associates. The layout With a view overlooking the city of Luxembourg, elegant architecture and a modern design, House 17 occupies five floors of the main building, plus an annex, a total of over 900 square metres. It has two lounge bars and a gastronomic res- 140 taurant that can sit 40 people, which also serves hot and cold desserts all day long, to all the floors. House 17 also has conference rooms, private rooms, video equipment, a games room and a private library for members and their guests. The concept House 17 is an everyday work space, a special place where you can develop your network, hold business meetings, or relax at any time of day. The fundamentally private nature of House 17 means it offers a special welcome and a feeling of belonging to its members and their guests, in a strongly contemporary, cosmopolitan setting, relaxed and elegant at the same time. The aim is to offer a modern alternative to existing clubs. If anyone thinks that Luxembourg is too small to have a club of this kind, the project developers would answer that the key to its success can be summed up in three words: Location, Location, Location. information: www.myofficialstory.com/house17 © DR Luxembourg has witnessed the birth of an original concept. House 17, the new business social club, opened its doors in November 2013, in the building of the former Law Courts. 141 Associations Golf-Club Grand Ducal A passion, not a sport Since it was first opened, the Grand-Ducal Golf Club has experienced many changes and now has over 1,000 members. For the current Chairman, Bernard Clasen, the Grand-Ducal Golf Club is above all a family story. Club © 360Crossmedia/C.O. Tee Times, the magazine of Golf Club Grand Ducal 142 Foundation The story began in 1934 when the real estate company, Société Immobilière du Golf SA, was founded by a group of businessmen, led by Gaston Barbanson and Max Lambert, the Chairman. His Royal Highness Prince Felix of Luxembourg, the husband of Her Royal Highness the Grand-Duchess Charlotte, backed the project by giving the Société immobilière du Golf some land on the Findel plateau, in exchange for 800 shares. Over the months, the development of the Golf club aroused more and more interest, in particular from the City of Luxembourg and the Ministry of Tourism, which gave their financial backing to the Sports Association founded in 1936. The Grand-Ducal Golf Club was born. A family story Max Lambert, the grandfather of the current Chairman, was the first Chairman of the Golf Club on its foundation in 1936. His view was that golf was a means of communication, a way to create social links between people and countries. People played golf because they had the common desire to belong to a high-level social circle. In 1937, the club was involved in setting up the “European Golf Association”, which now has 36 member countries, and has had its head office at the Grand-Ducal Golf Club ever since its foundation. From 1967 to 2004, Marco Lambert, Bernard Clasen’s uncle, was the Chairman. Having grown up on the greens, it was entirely natural that Marco Lambert would follow in the steps of his predecessors, and he became Chairman of the Golf Club in 2004. He is keen to continue what was undertaken in previous years, and to make the GrandDucal Golf Club part of the modern world, without losing sight of the spirit in which his uncle and grandfather had created it. Future On 2 June 2014, the 12th anniversary of the EY International Fund of Golf Day was held at the Grand-Ducal Golf Club, an event that brought together golf fans with people who had never played the game. As for the future of the Grand-Ducal Golf Club, one thing is certain: the construction work in progress will enable us to improve the practice green even further, without altering the initial architectural design. information: www.gcgd.lu 143 Associations Fondation de Luxembourg: Interest in philanthropy is growing rapidly among wealthy individuals and families, and the Grand Duchy’s foundation structure helps them turn their aspirations into reality quickly and easily, according to Fondation de Luxembourg Director General Tonika Hirdman. rview Inte 144 What challenges do international philanthropists face today? The means of giving is changing. It is not anymore just about signing a check. We are seeing people who want to engage themselves actively in their giving; making sure the money is used efficiently and to the right ends, that correspond to the donor’s pretentions. This means that the need for support and guidance is greater than ever. The problem is that many donors do not know whom to turn to for assistance, whether it be their lawyer, their wealth manager or the tax adviser. Sometimes they need advice in defining their giving strategy. Very often they need support in finding the right project and in terms of supervising the implementation of the project. They may also need help with the logistics of running their foundation. This is where Fondation de Luxembourg comes in. We help them to identify a project that suits their interests and we create and manage their personalized foundation under our umbrella. Why is Luxembourg a good place to set up a foundation? Since we were created by the Luxembourg state five years ago, 45 foundations have been established in Luxembourg and many more are in the pipeline. Some donors are attracted by the country’s political and economic stability. They view the commitment to their foundation as a very long-term one, so a stable environment is a priority. Following the financial crisis, stability is something you can no longer take for granted in some European countries. Others are drawn by the ease of establishing a foundation here. In France, for example, it can take up to three years, compared with just a few weeks in Luxembourg, thanks to our straightforward and flexible approach. Finally, Luxembourg has devel- © DR A European gateway to Philanthropy oped a unique public-private partnership combining a fully personalized philanthropic approach with the credibility of a state-backed institution. How does this benefit society at large? A good example is Akuo Energy, a leader in renewable energy in France, which decided to set up its foundation in Luxembourg. The Akuo Foundation has recently launched a project on the island of Nosy Faly near Madagascar to assist economic development with respect for the ecosystem and involving sustainable agriculture. Another example is the CVC Capital Partners Foundation, which applies the “venture philanthropy” approach to help disadvantaged young people in the countries where the firm is active. But there are also numerous foundations set up by families. A Finnish family, the Ehrnrooths, “Following the financial crisis, stability is something you can no longer take for granted in some European countries.” Tonika Hirdman finances scholarships for postgraduate neurological students who work closely with one of the world’s best known professors on neurological surgery in Finland. A foundation with more local roots, Fondation La Violette, established by the Luxembourg Tesch family has launched a project providing art therapy for cancer patients in the Grand Duchy. This is something that did not exist in Luxembourg before. information: www.myofficialstory.com/tonikahirdman www.fdlux.lu 145 Fernand Schaber President of Unity Foundation www.unityfoundation.lu www.myofficialstory.com/mixcity www.unityfoundation.lu www.team-rotary.org www.asti.lu www.sosve.lu www.sosfaim.org www.fmmr.org www.etika.lu www.fscl.lu www.mecasbl.lu www.lgsd.lu www.iness.org www.ibbl.lu www.ongd-fnel.lu www.ajsl.lu www.ibbl.lu www.cancer.lu www.literaturarchiv.lu www.amdds.eu BGL BNP PARIBAS S.A. (50, avenue J.F. Kennedy, L-2951 Luxembourg, R.C.S. Luxembourg : B 6481) Communication Marketing Novembre 2014 More Associations Pour mon entreprise comme dans ma vie privée, j’aime explorer de nouveaux horizons. Votre patrimoine est unique. Exprimons ses ambitions grâce à notre gamme de services dédiés aux entrepreneurs. La banque d’un monde qui change © DR Plus d’informations sur bgl.lu/banqueprivee 146 147 150. D aniel Rameau: The gourmet journey 152. Brasserie Schuman: Encore! 154. Philippe Bridard: The flavours of “La Bergamote” in Luxembourg 156. Cyril Molard: A restaurant is a threepart dialogue 158. Christian Bau: Gourmet table with a style all its own 160. Léa Linster: The Prophet (outside her own country) 162. Thierry Duhr: As the seasons pass © Shutterstock 164. More restaurants Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping 148 149 Gastronomy Daniel Rameau The gourmet journey Daniel Rameau, President of Euro-Toques International, is the owner of “La Rameaudière” in Ellange. This is his journey so far. © 360Crossmedia/A.K. The traveller Originally from the Vosges, Daniel Rameau began his career in 1966 as a waiter in the roadside café his parents owned in Langres. “We were open day and night!” The family moved to Longwy and Daniel crossed the Luxembourg border to start his apprenticeship at the Hotel Alpha. “It was one of the best brasseries in Luxembourg. I worked on the floor of the restaurant, and it was here I started to take an interest in what was happening in the kitchen.” He met his future wife, a Luxembourg national, and settled in the Grand Duchy. After a few different jobs, he became Director of La Réserve de Mullerthal at the age of 25, then joined La Cravache d’Or, a Michelin-starred restaurant in Brussels. This was a decisive experience: “Working with Abel Bernard and Michel Beyl gave me a desire to learn.” 150 Going solo Having decided to go solo, he opened the Hostellerie des Pêcheurs, in Remich, with his wife. This was a success, and seven years later he invested in Ellange railway station and created La Rameaudière. “We were in a lot of debt but we were very quickly accepted by the locals.” And the short journey from the city to the neighbouring village of Mondorf-Les-Bains is definitely worth it! The menu changes with the seasons and includes dishes such as “fried langoustines in watercress sauce”, “asparagus with citrus fruit”, or “Vosges young pigeon casserole”. Euro-Toques Euro-Toques, of which Daniel is President, defends the quality of produce, producers and its 2,500 member chefs. The association has a permanent office in Brussels, which works in close collaboration with the European politicians. Its President is very closely involved in its mission, and takes part in a number of events throughout Europe, not forgetting the trips he takes with chefs from Luxembourg: “We like to see for ourselves!”. These enthusiasts have enjoyed dinners at El Bulli, Noma and a trip to San Sebastian, a city with three 3-star restaurants, and 16 stars in total. “A city of 180,000 people with 16 stars. There, we discovered how such an incredible situation is possible.” Luxembourg has not yet had the final word. information: www.myofficialstory.com/danielrameau www.larameaudiere.lu www.euro-toques.lu 151 Gastronomy Brasserie Schuman Encore! The concept While walking through the Schueberfouer fair in Luxembourg, Laurence Frank discovered the site of her future brasserie. The restaurant was up for sale after several bankruptcies. Several buyers were in contention, but she won the bid for two reasons: firstly, she would be working there in person and secondly she proposed an ultra-professional concept. Laurence financed some major renovations which gave the location a new personality: a modern space with a spacious lounge, open kitchen and a very light, main room, facing a majestic theatre esplanade which the restaurant uses as a terrace. The atmosphere is definitely suited to the neighbouring theatre. It’s a friendly brasserie where you can eat until 11pm, and have a drink at any time. The chef According to Morris Clip, “The classics never die”, especially when they are rein- 152 © sebastienheraud Founded in September 2011, the Brasserie Schuman immediately attracted a gastronomic clientele from all backgrounds – lovers of the theatre, lounges and terraces. vented to suit today’s tastes. Having grown up in a family of Belgian restaurateurs, he has set himself the daring challenge of combining originality with tradition in each of his creations. He is keen to offer very inventive dishes of the day, using fresh produce, and does not hesitate to put local dishes – kidneys for example – on the menu. His specialities include the essential Orloff Veal Schnitzel, prawn croquette or grilled swordfish with asparagus risotto. The terrace The star of the show in summer is defi- nitely the vast terrace, where it is possible to relax at any hour of day or night. This year, the Brasserie Schuman has added a large, rectangular bar, which will remind many people of a beautiful beach bar. As usual, Laurence has invented some special cocktails. “People come here for one reason: to have a good time, in a delightful setting, with delicious food and drink.” information: www.myofficialstory.com/brasserieschuman www.brasserie-schuman.com 153 Gastronomy Philippe Bridard The flavours of “La Bergamote” in Luxembourg © 360Crossmedia to pass on his knowledge. The knowledge I learnt from my masters (...) can be found on your plate. This desire to pass on knowledge has led to his cookery workshops at Cook & Relax. The Chef and owner, Philippe Bridard, pays tribute to his hometown of Nancy, creating treasures inspired by his gastronomic experiences in Luxembourg, his adopted city. Nancy in the heart of Luxembourg After working in two Luxembourg eateries, Bridard, aged 41, opened his own restaurant in 2011. Nostalgic for his hometown of Nancy, his restaurant, La Bergamote, is in Place de Nancy, an address he believes 154 was pre-destined. Undoubtedly the delicious connotations of its name are also a good sign, as the reputation of the famous bergamot candy from Nancy is wellknown in gourmet circles. Bridard is a man who does not do anything by halves, and the city of Nancy has been the inspiration for his restaurant’s new decor. Let us take you back a while in his astonishing journey, to the beginnings of his expertise. Passing on knowledge Philippe Bridard’s long career started at the age of six in his grandmother’s kitchen. At the age of 20, his passion for creativity led him to work with some Michelin-starred chefs, such as Morot Gaudry or Faugeron, from whom he learned a lot. He also worked at Chinon and Auxerre, with Jean Luc Barnabé, another exceptional teacher. He did all kinds of jobs, performing both exciting and laborious tasks, but always gaining experience. Whether working with gastronomic experts or a tyrannical chef, or being the chef himself, everything was an opportunity to learn, and he now wants The recipe behind “La Bergamote” So what are the ingredients of this expertise? First, you need a chef who is delighted to be able to realise his dream in the ideal location, a dream he shares with his wife Dominique and his experienced team. You need a friendly, relaxed, family atmosphere and a cuisine that uses fresh market produce. You need a love of detail and innovation, plus appetising suggestions such as low-temperature cooking, which retains all the juice and flavour. Above all, you need to listen to your customers. So at lunchtime, you need dishes of the day, weekly set menus, suggestions, and in the evening, the full menu, which is what has earned the restaurant a place in the Guide Gourmand. information: www.labergamote.lu www.myofficialstory.com/labergamote 155 Gastronomy Cyril Molard For Cyril Molard, chef at “Ma Langue sourit” in Moutfort, cooking is not a solitary art. It’s a dialogue between the chef, the product and the person who eats it. Reading a dish Every dish that comes out of a kitchen contains multiple messages. Like a good wine or a good book, there are different ways of appreciating it and expressing its emotions. “You have to realise that very few people will understand everything the chef has tried to say. The plate illustrates his way of looking at cooking, as he tries to give a real identity to each of his dishes. But deep down, he knows that for his guest, the evening will be devoted to the most elementary kind of gourmet pleasure. Chefs regularly invite each other to appreciate the authentic pleasures of good food.” The difficulty lies in continually adapting to the seasons and deliveries. “The menu changes every month and the set menu changes every week, sometimes every day, to cope with the requirements of purchasing the best produce.” 156 Case study We have taken a dish from the menu, at random: “Blue lobster confit with savory, almonds, tomatoes, courgettes in basil, pesto and shellfish sauce.” Explanation of the text: “The hero of the dish is the blue lobster from Brittany. It’s so good that we simply poach it for three minutes in aromatic butter, at a low temperature. Next, we dry it and add a dash of fleur de sel (refined salt). For the topping, a very green purée of courgettes, basil with a dash of mascarpone is perfect. It’s light and very fragrant. A few girolle mushrooms, almonds and courgette tips to please the eye and the mouth. Quartered tomatoes from Cailloux in Provence, with Pensato lemon olive oil. The final touch: almond milk and a few very strong, colourful dashes created with the lobster carcass and the tomato off-cuts. My message is primarily a tribute to nature, to exceptional products, and to the people who grow them.” Continuing the dialogue “When I was involved in the opening of the “Flocon de Sel” in 1997 (The only new © 360crossmedia/O.M. A restaurant is a three-part dialogue 3-star restaurant in France in 2012, Editor) the chef Emmanuel Renaud insisted on meeting every guest as they left the restaurant. I always follow this concept. Gourmet food lovers in Luxembourg are usually great travellers, which contributes significantly to the discussion.” During this meeting, some express their opinions, and inquire on the origin of the products, the chef’s background and the cooking secrets. Sometimes the discussion turns to another subject: “Why aren’t there more 2-star restaurants in Luxembourg?” The conversation has only just begun. information: www.malanguesourit.lu www.myofficialstory.com/cyrilmolard 157 Gastronomy 158 www.victors-gourmet.de www.myofficialstory.com/christianbau © Ruhl The Bau style Dining at the Baus’ is a salivating experience: you can either choose either the Carte © Ruhl Blanche decided on by the chef or a journey of culinary discovery. The dining room team led by Mrs Bau combines warmth with efficiency, youth with ultra-professionalism. On the plate, you’ll discover the determination of a chef that doesn’t make concessions: the remarkable Tom ka Gai that’s completely solid, the eau de mer en perle rehausse an artful salad. But what can you say about compositions such as turbot served in a variety of ways with cauliflower, covered with a fine sliver of ‘hand of Buddha’ that hides an oyster? If you’ve already Googled ‘hand of Buddha’ to see what it looks like, hurry up and taste it: its lemony flavour lifts this dish to the level of a masterwork – embodying a style that you’ll come to appreciate over a few mouthfuls. Victor’s Residenz-Hotel Schloss Berg © Ruhl Three stars at 34 Christian Bau is the first to pay tribute to the celebrated Harald Wohlfahrt, under whom he learned the trade as a sous-chef at the Schwarzwaldstube. “It’s like when the assistant to a famous football coach takes over a team on his own,” he says. “Having been their right-hand man, it stays with you.” In 1998, he took on the post of head chef at the Gourmet restaurant at Victor’s ResidenzHotel Schloss Berg, with his wife taking charge of the dining room. Within six months they had won their first star and a second followed a year later. “It was all a bit crazy,” Bau says. “I was just 27 years old. Everyone was coming here to find out our secret. In reality, we cook with water, just like everyone else.” The supreme accolade of the third star took a bit longer, but not much – in 2005, when Bau was 34. Life among the stars He speaks warmly of the camaraderie between members of the three-star club. “There are 109 chefs with three stars in the world, and I must have had at least 60 of them on the phone,” he says. But while notching up stars was never an obsession, Bau recalls the massive impact it had. “The pressure ratcheted up,” he says. “I could have just stopped, but I decided to evolve instead.” He repeatedly travelled to Asia and brought Japanese touches to his style. “It’s a dangerous game,” warned the Michelin Guide. But eight years later, he still has the three stars, and what was classic French cuisine in 2005 has become a unique style, the ‘Bau.Stil.’ as his latest book is titled. information: © Ruhl Just a minute beyond the German border at Remich, Christian Bau has moved beyond classic French cuisine at the three-star Gourmet restaurant at Victor’s Residenz-Hotel Schloss Berg to develop a style all his own. © Victor’s Heinz Gourmet table with a style all its own © Victor’s Residenz-Hotel Schloss Berg © Victor’s Residenz-Hotel Schloss Berg Christian Bau Comprising a spa, a swimming pool and three restaurants, Victor’s Hotel Schloss Berg is a top-notch five-star establishment. Built in 1997, its architecture is borrowed from a Mediterranean villa, perfectly integrated with the castle, whose origins go back to the ninth century. Most of the rooms look out over the vineyards and the Moselle valley. The perfect way to experience it is to arrive in the early afternoon and enjoy a massage and the spa, then have a rest before taking an aperitif and sitting down to a memorable dinner in the Gourmet restaurant. www.victors-gourmet.de www.myofficialstory.com/victors 159 Gastronomy Léa Linster The Prophet (outside her own country) Ferran Adrià When he saw on my calling card that I was from Luxembourg, the Catalan chef, elected four times best chef in the world for his restaurant “ElBulli”, exclaimed with a grin: “Léa Linster!”. And he asked me about her. At the Shanghai World Expo, she was the star cook … at the Spanish pavilion. She would have loved to concoct dishes for visitors to the Luxembourg Pavilion, but nobody came to seek her services. And it isn’t just in Spain that she enjoys this recognition: in Germany, Lea writes a regular column for the famous magazine Brigitte. People recognise her in the street. Her travels also regularly take her to the United States and the rest of the world. A pasionaria Léa Linster comes from a family of food lovers. Her maternal grandparents were bakers and confectioners and her parents owned a café and restaurant in Frisange. 160 It was therefore only natural that she nurtured a taste for cooking at a young age, but unlike other children, Lea was driven by this passion. At the age of 6, she developed her first dish and at the age of 15, replaced her mother in the kitchen. An innate talent for cooking that prompted her in 1981 to give up on her law studies to take over the family café and restaurant, which she turned the following year into a gourmet restaurant. She refuses to leave Frisange where the “restaurant Léa Linster” is a haven of peace in the Luxembourg countryside. The Pursuit of Happiness A healthy mind in a healthy body is Léa’s philosophy. This applies as much to her life as to her cuisine. With her team, she attaches great importance to the products and is guided by a quest for taste, authenticity. She dislikes the way modern cuisine strays away from and mutilates flavours and sets out to share her love of the best products to delight her customers. One has only to consult the restaurant menu to be immediately won over: the saddle of lamb en croute, the free-range fattened hen or roast fillet of sole are sure winners. With the Bocuse d’Or, obtained in 1989, she has had an opportunity to work alongside her idols: Paul Bocuse, Pierre Troisgros or Joël Robuchon. But Leah Contact Restaurant Léa Linster 17, Rue de Luxembourg L-5752 FRISANGE Tel.: 23 66 84 11 © 360crossmedia/J.M. The first and only woman to have received the prestigious Bocuse d’Or in 1989, Léa Linster has gone on to enjoy international recognition. But no one is a prophet in their own country. Her talent is only questioned in the Grand Duchy. makes a point of keeping away from the star system and lives and works only for pleasure. Her secret dream was to be a theatre actress: she now has her own TV show, “Leah’s Kochlust”, broadcast every Thursday on Saarländischer Rundfunk. In 1996, Leah became the owner of a vineyard in Remich, a natural extension of her garden and her love for fine cuisine. information: www.myofficialstory.com/lealinster 161 Gastronomy Thierry Duhr As the seasons pass © 360crossmedia/S.E. For the Michelin-starred chef Thierry Duhr, a chef’s expertise lies in the art of using his creativity to showcase quality produce, preferably local and always seasonal. Trust The French chef Thierry Duhr is a member of Euro-Toques and the owner of three prestigious establishments in Luxembourg: the Michelin-starred restaurant Le Bouquet Garni, the “Bib Gourmand” listed Les Caves Gourmandes and the Schéiss. In his view, his main responsibility is to ensure a continual supply of high quality produce, all year round. “As far as possible, we try to work with local produce. I use small producers, mainly from the Greater Region of Luxembourg. Negotiating with them helps to create the trust that is essential to any partnership, as the products they supply exist in very limited quantities, and there are many 162 things that can go wrong between their farms and our restaurants.” Respect For Duhr, the approach he takes with small producers also applies to products from further away: “We respect the seasons for fish, vegetables and fruit. A seasonal product is still very affordable and it’s much more difficult to turn a sardine or a mackerel into a great dish. However, there is still an art to cooking them. Turbot, crayfish and lobster are much easier to prepare, as they are products are noble in themselves. However, over-fishing by large boats will gradually see the disappearance of some species of fish. The same goes for meat. There are more and more small breeders who offer sound products, often the result of less-intensive farming or breeding. I predict that they will have a great future!” Healthy eating The star of the plate is the product. “The art of cooking is to enhance it. That’s all. These days, people are conscious about their well-being and about healthy eating. Knowing that our products come from local producers is important to them. In a difficult economic climate, it’s important to provide practical solutions. However, I would like our customers to be a little more curious about discovering different flavours, textures and tastes, without any pre-conceived ideas.” For this reason, Thierry Duhr’s three restaurants offer attractive prices and varied set menus: at the Bouquet Garni you can have lunch for €40, and in the evening there are set menus from €65 to €85, with a choice of different dishes. Les Caves Gourmandes has a lunch menu for €21 and an evening menu from €35 to €50, created with undeniable expertise and quality. “The objective is that anyone can come through the door of a top restaurant and find a warm welcome, quality service and wonderful food.” information: www.scheiss.lu www.lebouquetgarni.lu www.caves-gourmandes.lu www.myofficialstory.com/thierryduhr 163 Gastronomy More restaurants Brasmsearnie Schu La Bergamote Les R oses La Rameaudière Le Clairefontaine De Jangeli Lea Linster Um Plateau Ristorante Favaro Le Bouquet Garni information: 164 r Windso Ma Langue Sourit Get your copy of Spoon #1 for free. www.spoon.lu www.euro-toques.lu 165 CULTURE Abbaye de Neumünster www.neimenster.lu Art Galleries www.gallerylux.com The Grand Theatre of Luxembourg City www.theatres.lu History Museum of Luxembourg City www.mhvl.lu Rockhal-Centre of Amplified Music www.rockhal.lu © DR Trifolion www.trifolion.lu Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping 166 167 Culture MUDAM The contemporary citadel its furniture and café, where visitors can take a break between exhibitions. Far from being regarded as the temple of elitism, within its walls the museum also hosts works by designers from the worlds of fashion, graphic design or decoration. Just hang around the entrance for a few minutes to get an idea of the range of motivations that attract visitors to the Museum: curiosity, thirst for culture, introduction to contemporary art by a friend, a quest for inspiration … Diehard fans cannot help but come back every week to get their emotional fix. Luxembourg has made a name for itself in the world of contemporary art. Since 2006, the MUDAM, the Grand Duke Jean Museum of Modern Art has been a unique hub of activity. M From Vauban to Ieoh Ming Pei Created by the Grand Duchy to pay tribute to Great Duke Jean on the 25th anniversary of his reign and built on the old Vauban citadel, the MUDAM stands between the Old City and Kirchberg. Though embroiled in controversy for a while – as is often the case with projects of this magnitude – the Great Duke Jean MUDAM is today a universal favourite. Designed by Ieoh Ming Pei, to whom we owe the pyramid of the Louvre in Paris, the building follows the contours of the Thüngen fort on the site on which it is built. But unlike the original building, the MUDAM is not an impenetrable fortress! To the contrary, it is designed as a meeting place for modern art and a mosaic of visitors, from the children participating in the “MUDAMINI” programme, the adolescents heading for Art Freak Sessions ‘and adults attending the Mudamis events. Modernity and nothing but modernity Everything in the MUDAM breathes modernity. Its collections, its architecture but also 168 The Pompidou effect With the recent opening of the Pompidou Centre in Metz, some questions have been raised about the impact this will have on the success of the MUDAM. Time has shown that the two sites are complementary rather than competitors. They manage, in their different ways, to attract a public that is not necessarily familiar with modern art, while at the same time saving art enthusiasts a long trip. The Philharmonie managed the same feat in the world of music. The draw of the Pompidou museum in Metz can only have positive repercussions for MUDAM and Luxembourg, which is constantly developing its tourist attractions to cater for an increasing number of visitors. © 360Crossmedia m useu information: www.myofficialstory.com/mudam www.mudam.lu 169 Culture Grand Ducal Palace Follow the guide! Germain Birgen has been a guide at the Grand Ducal Palace for 25 years. In his free time, he’s a banker... Guided tour. The official residence The Grand Ducal couple live in Colmarberg, but the Palace is their official residence. This is where the Grand Duke works and receives guests. Built in 1573, the building was first used as the City Hall, then as the seat of the prefecture of the Département des Forêts under the French administration, and finally as the headquarters of the Luxembourg Government. The accession of Grand Duke Adolphe in 1890 marked the beginning of the exclusive use of the palace by the monarch and his family. Although the building belongs to the State, the objects inside belong to the family’s assets. Tours are organised during the summer, but you must remember that the Grand Ducal Palace is not a museum, it’s the State headquarters! The ground floor The first surprise as you enter the porch is that the path under your feet is made of wooden cobblestones. This is a very strong surface which is also less noisy. On the left, the weighing room was so called because of the scales kept there for a long time, 170 which the peasants used to weigh their crops. It now holds a collection of the personal weapons of Grand Duke Jean. The guardsroom, meanwhile, was turned into a tavern during the Nazi occupation. As you go up the staircase, you pass some imposing green Malachite vases given as a present by Tsar Nicholas II. The first floor The tour continues in the Banqueting room. It is from this room that the Grand Ducal family appears on the balcony. Of the many splendid portraits on the walls, two were never finished, as the artist, Ricardo Macarrón, died before he could finish them. The plainness of the interior is enlivened by touches of pure gold on the pillars. In the “pink” room, Mr Birgen tells us an interesting anecdote: Adolphe de Nassau Weilburg was a Protestant. When his son, William IV, got married, the Pope gave his blessing to the union with the Catholic Marie-Anne, Infanta of Portugal, on condition that any daughters the couple had would be raised as Catholics. They had six daughters and no sons, so the family has been Catholic ever since. In the imposing Kings Room, which retraces the history of the monarchy, the Grand Duke receives Heads of State. The tour ends with a look at the Grand Duke’s study and the Palace dining room. information: www.monarchie.lu © DR ce Pala 171 Culture Ernster The spirit of books One family, one profession, one location. This is the story of the Ernster family, four generations of booksellers in Luxembourg. pany Com Once upon a time 1889. A male teacher and editor/publisher of school books had the idea, due to the proximity of a local secondary school, of making a few alterations to the ground floor of the family home in order to set up a bookshop and stationers. Back then, the pages were delivered loose and the family members would sew the exercise books by hand. When the wars came, the grandmother and her son were deported. A loyal employee stood in at a moment’s notice and stayed for 48 years. The shop survived. The arrival of teaching material in the 1960s led to a boom in business. The next twist in the tale came in 1969, when the entire district was demolished! The temporary relocation meant a loss in turnover. After the district was rebuilt, the shop rose from the ashes in September 1971. A new page was turned. The next chapter Bigger and better. The world of the bookshop changed, and there was a boom in Luxembourg culture. Fernand Ernster, the grandson, entered centre stage in 1984. New companies were created, new outlets opened and shares were bought out within the family. The sites focused on shopping centres (Belle Etoile in 1988, Center City Concorde in 1999), attracting a wider clientèle, then on town cen- 172 tres (Erny in 2008 and Esch in 2009). Each location specialised in a different kind of literature, be it German language, French language, fun, creative or aimed at women. Fernand was the first bookseller to have a website, and appointed a salesperson to distribute educational material to nurseries and schools. Today, he and his wife Annick are the sole shareholders, and the couple make all the strategic decisions. Cautious expansion is the watchword, and tradition is cultivated by welcoming progress. The firm is renowned for its know-how and has won many different awards. An endless story Ernster employs 60 staff today, some of whom have been with the company for 30 years, and all of whom are equally passionate. This is fundamental, even when the book world changes with every passing generation. The firm is renowned for its know-how and has won many different awards. Notably, the bookshop was awarded the “Women in Business” prize in 2007 by the Ministry of Equal Opportunities to recognise its involvement in the positive action programme. Gender equality, consideration for working time and difficulty, and internal audits contribute to a genuine social policy. The desire to continue the adventure lies at the heart of the company, and the history of this family will be written in many more pages to come, perpetuating the spirit of books. information: www.myofficialstory.com/ernster www.ernster.com Fernand Ernster 173 Culture Mr HUBLOT This year, a French-language Luxembourg film produced by Laurent Witz and Alexandre Espigares was awarded the Oscar for best short animated film. A look back at a highlydeserved reward. ma Cine 174 Chronicle of an atypical character This is the story of Mr Hublot who lives in an absurd world populated by patched, sewn up, partly mechanical characters and oversized vehicles, a world where gigantic mechanics and an obsession with reclaimed materials reign supreme. With his fidgeting and eccentricities and fear of the outside world, the reclusive Mr Hublot hates change and contingencies. He has found a very effective answer to this: he never leaves home! The arrival of the dog Robot Pet will shake up his habits as he has no choice but is forced to live together with his very invasive new companion. Deciphering the film The film was written and directed by Laurent Witz, a producer from Lorraine with a passion for cinema and 3D. It took three years of work to complete this animated short film and Stéphane Haleux, a © ZEILT productions - WATT frame - Arte France The keys to international success Belgian sculptor, was entrusted with the difficult task of bringing Mr Hublot to life. As 3D calls for meticulous attention to detail, the main goal of the director was to keep intact the poetry of the film that makes the character of Mr Hublot so endearing. What makes the success of this film so special is the fact that it was entirely produced and manufactured in Luxembourg by the ZEILT production company, created in 2007 by Laurent Weitz. The Awards Since June 2013, the film has been awarded no fewer than 20 international prizes such as the International 3D Society, Irvine International or Film Festival. At the Oscars in Los Angeles and, up against an animated short film produced by Disney, Mr Hublot won over the Oscars jury. The Grand Duchy is proud to receive so many honours from the film world. After the home-grown film Ernest and Celestine, which won the award for best animated film at the 2013 Caesars ceremony, Luxembourg’s animated film industry has once again captivated an international audience. information: www.myofficialstory.com/mrhublot 175 Culture EWUB By acquiring, restoring and carefully maintaining Villa Foch, one of the most beautiful buildings in the capital, East-West United Bank has made a valuable contribution to the preservation of the Grand Duchy’s architectural heritage. it ortra P 176 S trolling the streets of Luxembourg City, one can be dazzled by the stylish yet charming urban landscape of beautiful parks and classic buildings. The elegance of the capital’s 19th century mansions continues to catch the eye well over a century after they were built. Take a walk along Boulevard Joseph II, and gaze through the delicate patterns of the forged iron fence of number 10 at a magnificent architectural gem – Villa Foch. Following the industrial revolution, which opened up opportunities for people from different social classes, successful entrepreneurs aspired to join the alluring world of aristocratic circles, so they began to fulfil their aesthetic ambitions in the artistic sphere – a development that prompted the emergence of the art market. Many invested profitably in the works of little-known artists who later received worldwide acclaim. Paul Gauguin’s 1891 La Orana Maria was turned down as a gift by the Luxembourg Museum in Paris, which regarded the artist as unworthy of a place in its collection. Two years later, it was purchased by a private collector for the then princely sum of 2000 francs. By contrast, when building exquisite family houses, wealthy businessmen often sought the services of famous modern architects of their time. Built by the young architect Charles Mullendorff in 1891, Villa Foch is a vivid example of the architecture of that period. In the second half of the 20th century many magnificent buildings in Luxembourg City fell into disrepair and were demolished. However, in 1976 Villa Foch, together with an adjoining park, was acquired by EWUB. Aware of the building’s cultural heritage, the bank’s management put an immense effort and resources into restoring and preserving the mansion. While it has been adapted to the requirements of cutting-edge technology, the inherent stylishness and historic character of the villa’s interior have been left untouched. Today the furnishings of this elegant mansion reflect the bright character and delicate taste of both its former and present-day owners. Mullendorff’s magnificent creation has become an integral part of the company’s image. Its luxurious boardrooms create a unique atmosphere of exclusivity and set the tone for trusted dialogue with clients and partners. In the 21st century, art is playing an increasingly important role in the financial market as it often forms an integral part of © 360Crossmedia Noblesse oblige both personal and corporate investment portfolios. In a world of new banking products and services that are individually tailored and increasingly complex, EWUB is well equipped to act as the architect of your personal savings and help you turn your most cherished dreams into reality. information: www.ewub.lu 177 Culture Axa Art The key role of insurance in the Luxembourg Freeport basis. As an insurer, this is an important part of the risk assessment. Luxembourg’s Freeport recently opened. I assume that it’s a major opportunity for AXA ART? What kind of problems do you have to 178 face while insuring stored works ? Actually, we have closely worked with the Luxembourg Freeport team since its conception, to share our insurer experience. The warehouse’s safety conditions have been audited and they fulfill the highest standards. Art insurance has to comply with the same rules wherever the policy is purchased: a safe storage place for the works and clarity about the holding of the insured pieces. Free ports are managed in an extremely professional way, and they profit from very high safety standards that we audit on a regular How do you operate in Luxembourg particularly? In Luxembourg, AXA ART is represented by AXA Luxembourg. Its chief executive officer, Marie-Hélène Massard considers AXA ART as a natural addition to AXA Luxembourg product range, which provides solutions for its high-net-worth customers. The teams work in perfect coordination with our art historian, Stephanie Breydel. information: To know more about AXA ART: www.axa-art.lu © Photography/Jan Baldwin. Art direction/rhodesandproctor rview Inte What is AXA ART? AXA ART is a subsidiary of the AXA Group, and the world leader on the art and “art de vivre” insurance market. We share our expertise with every art market player: art dealers, museums and temporary exhibitions, corporate collectors, as well as private collectors. We have designed a range of tailor-made products dedicated to the HighNet-Worth Individuals, our privileged customer base, to protect their art objects, wine cellars, classic cars or residences, and our main focus is to offer them a state-of-the-art quality of service. © Franck Dunouau In the context of the Luxembourg Freeport opening, we have met Mrs. Sylvie Gleises, Managing Director of AXA ART FRANCEBENELUX- MIDDLE EAST who tells us about AXA ART and its strategy, in particular in Luxembourg. What are your obligations in terms of insurance when you operate in a free port? For years, the customs, the State where the free port is located and the insurer have been clearly stated in free ports. Each customer must also be up-to-date in his inventory, but this is the case of every good collector. We are always committed to have a precise vision of the pieces we insure, in order to accurately assess the risk and to offer the right price. Of course we also ask our customers for detailed lists. Our approach has always been based on transparency and it will remain our priority. 179 Culture BDO TAX is in the air How the tax legislation will adapt to the transactions carried out within the Luxembourg Freeport. © BDO The official inauguration of Luxembourg Freeport will be synonymous of - the more discrete – first practical applications of the VAT suspensive regime related thereto. In the background of this state-of-the art new facility, Luxembourg tax legislation provides for attracting features that will certainly contribute to the success of the platform. Erwan Loquet Tax Partner BDO rt Expe 180 VAT legislation Value Added Tax generally applies to any transaction involving goods or services. The European legislation is drafted in such a way that VAT generally follows the route followed by the goods that are traded by individuals or taxpayers. In other words, a storage and trading platform such as LFP, based in Luxembourg, would theoretically create additional VAT and/or compliance costs in relation with the goods entering the LFP or stored therein. This is the reason why, as early as October 2011, Luxembourg introduced under Article 56sexies Luxembourg VAT Law (hereafter “LVL” or the “VAT Law”) and Circular 755 dated 15 September 2011, a VAT free zone regime, more specifically, a VAT suspensive regime for specific supplies of goods. According to this regime, the supply and intracommunity acquisition of goods which are intended to be placed in a free zone or in a free warehouse are VAT exempt (“zero rate”). This exemption is applied until the goods covered by this legislation are released for consumption, either on the Luxembourg territory, or are further delivered in the context of an intracommunity delivery or an export. This means that no VAT will be due when the goods enter the VAT free zone, no matter if this entry takes place following a local supply of goods, an intracommunity acquisition of goods or an import of goods. In addition, under certain circumstances, transactions in relation with these movable goods including ancillary services relating to the storage of the goods or performed within the VAT free zone (transport, maintenance, valuation, packaging, sales…) also benefit from the exemption until the goods leave the zone. Suspensive? The Luxembourg VAT legislation only provides for a suspension of the VAT, only a temporary relief of this tax. In contrast to what might have been said or written, such a regime does not create a “no-rule” zone, where VAT would be evaded, but simply corresponds to a combination of existing European VAT and customs legislations that provide for such a suspension. Imagine a tunnel: when they enter and along their route within this tunnel, goods are not affected by the VAT. However, when exiting the tunnel, when released for consumption, goods reenter the standard VAT and customs systems. Under the responsibility of the one operator who releases the goods, VAT and any other applicable taxes are levied in the normal way in accordance with the standard VAT rules applicable to local supplies, intracommunity supplies or export of goods. A regime under control The special VAT regime will be primarily managed by pre-authorized operators (responsible towards the VAT and Customs Authorities for the correct application of the regime and the follow-up on the goods being traded within the free zone), direct tenants of the LFP, and who will be required to maintain detailed inventories of the movements and physical locations of the goods. In addition, Customs Authorities will be physically present at the LFP, with the right to inspect the goods being stored. Interestingly, the licensed operators can also, under certain circumstances, act as tax representative on behalf of their customers, when the latter are neither established nor registered for VAT in Luxembourg, which will relieve them from any VAT registration liability in Luxembourg. What is the benefit for the end-users? The end-customers of the LFP will essentially be made of private and public collectors, museums, investors, art galleries or investment funds. Apart from their requirements for high-end storage and related services, how will they benefit from this suspensive regime? Let’s take the case of an investment fund whose portfolio is essentially composed of high-value commodities. Any investment or disinvestment potentially attracts VAT and possibly other indirect taxes, which shall not only be administered but might also pollute the correct valuation of the portfolio. The VAT regime introduced by the law of 2011 will allow the fund to disregard the VAT impacts on its investments/disinvestments as long as the goods remain stored in the LFP. The same applies for a Family Office for instance, in charge of the administration of the investments in antiques, works of art, or precious metals on behalf of its clients. How will this contribute to the development of Luxembourg as the location of choice for the art market? Many parameters tend to favor the development of a particularly attractive environment for art-related finance or business activities in Luxembourg. The tax environment is only an ancillary element in this trend, but one might find significant that, a few weeks before the official opening of the LFP, a draft legislation submitted by the Ministry of Finance on the 28th August 2014 will considerably amend the VAT legislation applicable to public auctions. Combined with the (newly introduced) application of a reduced (8%) rate to imports of antiques and collector’s items (works of art were already subject to this reduced rate), this measure complements the favorable tax framework that will apply in 2015 to art-related transactions. information: www.bdo.lu www.myofficialstory.com/erwanloquet 181 Crossmedia The communication agency for creative minds www.360crossmedia.com [email protected] #01 capital V #1 The magazine of the Luxembourg Private Equity & Venture Capital Association AGRINERGY, promoting food self-sufficiency and traditional cultures Invest IndustrIal: Turning DucaTi arounD © Shutterstock Aquasud www.vert-marine.com Beauty Centre Annette Weber-Krier www.weber-krier.com www.coque.lu of Hull Hotel Alzinn www.hotelalzinn.com Hotel Le Royal Luxembourg www.leroyal.com Hotel Saint-Nicolas and Spa www.saint-nicolas.lu Hotel Simoncini www.hotelsimoncini.lu Good idea www.goodidea.lu Käerzefabrik www.kaerzefabrik.lu Le Place d’Armes www.hotel-leplacedarmes.com Miazia www.miazia.lu OA6, health and well being www.oa6.lu Park Hotel www.parc-hotel.lu Pur Zen www.purzen.lu Real Estate Agency Rockenbrod www.rockenbrod.lu Relax Max www.relax-max.eu Roche Bobois www.roche-bobois.lu Studio Mick, artistic design www.studiomick.com The Seven Hotel www.thesevenhotel.lu The Thermes www.lesthermes.net UM Plateau www.umplateau.lu Urspelt Castle www.chateau-urspelt.lu Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping 184 185 Lifestyle François Valentiny Valentiny’s offices are in Remerschen, a stone’s throw from Schengen, and a few metres from the house of his birth. Highly symbolic for a man who is continually leaving and returning, full of new ideas. it ortra P 186 A function When he thinks back to his student days in Vienna, François Valentiny remembers being very sensitive, like a dry, empty desert. He thoroughly absorbed Austrian culture and its architectural heritage. His career began with a number of projects in Luxembourg, but he always kept a foot in Austria, and then placed another one in Berlin. For fifteen years, he moved between this triangle. Then he had a family and lost some of his flexibility, but the growth of his business gave him the freedom to work everywhere, on some very stimulating projects. In his eyes, an architect is not independent of society. He must above all deal with a client, who sets the budget and the requirements: you need to find a solution for getting from A to B while keeping to the deadlines. However, beyond these essential imperatives, the architect can begin to ‘stir things up’ by imagining detours and options to transform a brief into a personal event. “That’s when it starts to get interesting!” A starting point His offices are in Remerschen, next to his house. He was also born in the village, so it’s his absolute starting point. He loves his country, which he compares to the City States of Ancient Greece, where society worked well and everyone knew each other. He lives here, surrounded by many friends, but his real life is elsewhere. He is always leaving, and always coming back. He loves this way of living, and says that if he were not able to leave, he would feel suffocated. He needs the friction and excitement of other places. A style His designs include the Luxembourg pavilion for the Shanghai Universal Expo, and the new KPMG offices in Kirchberg. A unique style. He is not able to work in the city, as it lacks calm; he prefers to design alone, concentrated, even at the weekends. Isolation helps him to be closer to the project and the culture of the place, to be closer to people and avoid mixed influences. If he had one criticism of his country, it would be that while it has a lot of courage beyond its borders, it has a tendency to clip the wings of initiatives launched at Perspective Luxembourg is very much appreciated all over the world. Larger countries love small countries like an older brother loves his younger brother. The fact that we have managed to survive, and that we have renowned politicians among our illustrious citizens, and have played such a role in European construction, is a great asset. A small country does not do any harm, it is not aggressive. The Chinese remember that in 1910, all the European forces were present in Shanghai, except for Luxembourg! “The most courageous buildings that Luxembourg has allowed me to build have been in other countries.” François Valentiny The New World Whilst he has always had close contacts with China, François Valentiny is currently working on a most unusual project in Brazil. It all began with the Mozarteum, a concert hall in Salzburg which he renovated in 2005. He made contacts during the music festivals, in particular with a Brazilian Countess. He visited her in Brazil a few years later, and the idea of a festival in Bahia was formed over dinner. Starting with pencil drawings, and after many telephone calls, they located a canyon where an open-air auditorium will be built out of wood. It’s bound to be a success, as there are only two concert venues within a 1,000 km radius. The CEO of Occitane en Provence, a friend of the Countess, is funding the concrete part of the construction. Here’s to the next festival! © 360Crossmedia/C.O. An eulogy on departure (and return) home. “With all its assets, if Luxembourg had the same courage at home, it would be world leader in many sectors!” information: www.myofficialstory.com/francoisvalentiny www.hvp.lu 187 Lifestyle Contact © Sofitel FARE S.A. Address: MASSEWEE, 2 L-6186 GONDERANGE Tel.: 621/29 49 49 FARE S.A. Luxury Properties To support its most demanding clients in their search for exceptional real estate properties, the agency FARE S.A. has launched a “Luxury Properties” department. The rare pearl Recent tax legislation has encouraged a growing number of investors to settle in Luxembourg. However, standards in this 188 sector vary from one city to another. An Investment Fund manager from London might for example be looking for a 300 square metre city centre duplex, while the description of a dream home for a Middle Eastern family might be more like what someone from Luxembourg would describe as a “Château”. It must be remembered that these unique properties are very rare in Luxembourg. are included in this cost. One client wanted to install bulletproof windows; another wanted to build a golf course in his huge garden. Some have been convinced by renowned architects to change the layout of the interior by moving all the walls. To support this process, FARE S.A. has selected local companies who are capable of providing an exemplary level of service. The finishing touches Experience shows that the most demanding buyers invest up to 100% of the purchase price in renovations and interior fittings. Interior decoration and security The “Luxury Properties” concept FARE S.A. acts as an intermediary between owners of very luxury residences and the potential buyers, some of whom are represented by their trustee or their lawyer. An integral part of the Luxembourg social network, FARE has also been a partner of Jumping de Roeser for many years. It focuses its attention on farms, spacious apartments or very well located properties. A website has been created to show a few examples, but most of the properties are exchanged in a few minutes over the phone, as demand greatly exceeds supply. One thing is certain: discretion is assured. information: www.luxuryproperties.lu www.fare.lu www.myofficialstory.com/fare 189 Lifestyle “There are three residential areas, La Selva, La Vinya and the most recent, the lakeside La Balca.” PGA Catalunya Resort An idyllic residence location, with golf and Barcelona on the doorstep World-class facilities The financial crisis may have hit Spain hard but in the heart of Catalonia, close by the historic city of Girona, the PGA Catalunya Resort complex has proved that there is still strong demand for luxury housing in an idyllic location. First established in 1999 by the team who created Portugal’s award-winning Quinta do Lago development and owned by Irish entrepreneur Denis O’Brien, PGA Catalunya Resort has benefited from a €70m initial investment in infrastructure including two world-class golf courses designed by designed by Spanish legend Angel Gallardo and Ryder Cup star Neil Coles. The Stadium Course, recently voted the best in Spain for the third year in a row, hosted three Spanish Opens, again on may 2014. It is complemented by a gentler Tour Course. 190 © PGA CATALUNYA RESORT In the heart of Catalonia, between Girona, Barcelona, the Costa Brava beaches and the Pyrenees, PGA Catalunya Resort is offering luxurious villa and apartment accommodation on the doorstep of its pair of top-class golf courses. Natural setting The amenities also include a Golf Clubhouse, a Membership Clubhouse with private lounge, restaurant, and a Residents Club for property owners with indoor and outdoor pools, tennis courts, fitness centre and treatment rooms. The luxury property development comprises a low-density project set in 300 hectares of mature woodland. Private villas and apartments are designed to blend with their natural surroundings, finished with open-plan layouts and glass features that showcase the superb setting, looking out over fairways, forests and the nearby Montseny hills. There are three residential areas, La Selva, La Vinya and the most recent, the lakeside La Balca. Buyers can choose between buying a plot and building their own villa, using PGA Catalunya Resort project management, and finished properties, all of which follow the resort’s architectural concept. International access Prices range from apartments at €365,000 to semi-detached villas from €710,000, and reflect the resorts appeal to a mix of full-time residents and vacation homeowners, as well as investment buyers. Buyers enjoy all the resort’s facilities, including the golf courses and Residents Club, and a partnership deal offers access to the Santa Marta Beach Club. The on-site team offer full property management including concierge services and an optional rental programme. With Girona and its international airport just 10 minutes away, cosmopolitan Barcelona less than an hour by car (less by high speed train), and the Costa Brava’s beaches and picturesque towns close at hand, PGA Catalunya Resort offers access a wealth of nearby cultural and leisure attractions. Not much further away are Perpignan over the French border and winter skiing opportunities in the Pyrenees. And the region also offers a wealth of gastronomic delights, with restaurants boasting 22 Michelin stars within a 50-kilometre radius of the resort. information: www.pgacatalunya.com 191 © DR Abitare www.abitare.lu Bijouterie Kayser-Reinert www.kayser.lu Bijouterie Léa www.bijouterie-lea.com Bijouterie Molitor www.molitorlegal.lu Bijouterie Wagner www.bijouterie.lu Casa Nova Contemporain www.casanova.lu Cathy Goedert www.cathygoedert.lu Confiserie Namur www.namur.lu Ernster-L’Esprit Livre www.ernster.com Exki www.exki.com Eric Bompard www.eric-bompard.com Eug. Hoffman www.eughoffman.lu Goerges Rech www.georges-rech.fr Gucci www.gucci.com L’Epicerie www.lepicerie.lu La Casa Del Habano www.lacasadelhabano.lu Optique Moitzheim www.optique-moitzheim.lu Optique Thill www.optiquethill.lu Vinoteca www.vinoteca.lu Monarchy Politics Business Associations Gastronomy Culture Lifestyle Shopping 192 193 Shopping Windeshausen Jewellers from father to son The opening of their shop in Bertange marked a milestone for Jean and Lionel Windeshausen. They apply the same method that has secured their success so far and that can be summed up in a few words: welcome, service and innovation. ate pieces that suit the personality of their future owners. Jean and his son combine their talents: the art of listening, a long-standing experience and a strong dose of boldness. The jewellery can be admired from different angles, each revealing a new dimension. Recognisable at first glance, they have character, like the women who wear them. One word in particular perfectly catches their aura: exception. A brand… It took nearly three years of work for Jean Windeshausen to create his brand. A relatively short time, since it meant developing a concept and rolling out the production capacity. With his son, they set themselves no limit and want to become a reference of know-how “Made in Luxembourg”. Their success can be captured in one sentence, which has become Mr Windeshausen’s motto: “Others may try, I dare”. Patrons clearly have nothing to worry about: Windeshausen has a sparkling future ahead of it. information: Luxembourg : • BERTRANGE, City Concorde Tél. : (+352) 274 495 91 • ETTELBRUCK, Grand-Rue Belgique : BASTOGNE, Grand-Rue www.windeshausen.lu An alloy… Specialising in diamonds, Lionel Windeshausen selects them with great care all over the world, before having them cut by professionals. With his father, he combines their beauty and strength to cre- 194 © 360Crossmedia/J.M A setting… Inaugurated on the 6th of November 2009, the new high-end jewellery space at the City Concorde adopted one of the common denominators of the Windeshausen method: a splendid setting conducive to a carefully honed hospitality. New customers immediately feel at home, while regulars recognise in the details the elegance already ubiquitous in the Ettelbruck store and at the headquarters in Bastogne. Some come to acquire a prestigious brand like Breitling, Tag Heuer or Hulchi Belluni… Others bring along old jewellery and ask for advice on how to transform them. Regular visitors inquire about the latest models of the «in-house» brand: JOZ. 195 Shopping Génaveh The art of chocolate A brutal market with a soft centre Génaveh is a company focused on export, whose aim is to produce high-quality pralines and chocolates following the traditional, “handmade” process of French chocolate making. The competition in the handmade chocolate sector is concerns the features of the finished product; its taste, aftertaste, appearance and presentation. Price is also a factor. Chocolate is a substance that requires particular attention. It has to be carefully handled to achieve the best results. If you miss out a stage or do not have the concentration to go right to the end of the process, it will fail. Success in this field is down to your capacity and willingness to go the extra mile. Compromise is not an option. 196 Artisan – the modern approach The genuine handmade quality so unique to Génaveh products only reveals its true splendour at the climax of a complex, detailed process. The shop windows may be full of delightful chocolates in terms of taste, texture and design, but the product’s journey from conception to the store involves a meticulous process of design and development. It starts with the selection of natural ingredients of the highest quality, and continues by subtly blending a delicate taste sensation. Produced in small quantities using traditional techniques, so that product quality can be tightly controlled, a range of unique flavours have been created from © 360Crossmedia/J.M. Traditional chocolatiers – a skill of the past? The traditional handmade chocolatier Génaveh, from Strassen in Luxembourg, makes products for consumers who can recognise and appreciate the difference between mass-produced and handmade chocolates. The quality of the product speaks for itself and delights chocolate lovers all over the world. basic natural ingredients. Meticulous experimentations and many suggestions from customers have resulted in some amazing taste combinations. Universal tastes, an original idea At a time when we are inundated with over-processed food products – in par- ticular in the flourishing sector of “exclusive” label products – a booming global market has found a niche in the chocolate sector. We are now seeing a rise in traditional methods and natural ingredients that will become one of the essential factors in a market devoted to gastronomic food products. Although Génaveh is positioned as a regional company, over 80% of its production is exported to France, the UK, Spain, Germany, the United States, Japan, China, South Korea and Dubai. However, its largest export market is North Africa. Génaveh has set itself the social responsibility of protecting traditional craftsmanship from extinction. These crafts have survived the industrial revolution and the 20th century. For Génaveh, it’s not a question of survival, but a simple question of taste. information: www.myofficialstory.com/genaveh 197 PRINT Guarantee distribution of your contents in a wide range of media Private Banking. WEB Your website and your News Content, in all our social networks and platforms PHOTOS Professional photo session from 1h Sometimes 3 letters make all the difference Because you shouldn’t have to compromise to achieve excellence, ING Luxembourg offers VIDEO you a full experience in Private Banking. Our experts in asset management, lending In a studion or in your offices solutions, wealth analysis and planning keep up-to-date to offer you the most relevant advice regarding your overall situation. www.ing.lu/privatebanking Contact Us: [email protected] or + 352 35 68 77 198 Crossmedia Quadri C100 M75 J0 N0 ING Luxembourg, Société Anonyme – 52, route d’Esch, L-2965 Luxembourg – R.C.S. Luxembourg B.6041 THE GRAND DUCHY, FROM THE SOURCE Luxembourg Official was designed to provide an in-depth knowledge of the Grand Duchy of Luxembourg. Using the content of this unique guide you can also produce your own magazines, hand-outs, or brochures. www.luxembourgofficial.com THE GRAND DUCHY, FROM THE SOURCE THE GRAND DUCHY, FROM THE SOURCE THE GRAND DUCHY, FROM THE SOURCE Politics Associations Gastron omie Culture Shopping Politics Associations Gastr onom ie Culture Shopping Price: 15 € ISBN 978-99959-745-5-8 9 789995 974558 rchie Mona Business e e vivr Ar t d Business Art de vivre rchie Mona Business e vivre Art d © 360Crossmedia/M.T. Politics Associations Gastr onom ie Culture Shopping ie Monarch