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ABOUT PRO OIL CHANGE Pro Oil Change is a Canadian owned and operated automotive retail organization that started in 1996. The PRO OIL CHANGE team specializes in providing quick, professional, convenient and value priced, warranty approved services for all makes and models of vehicles. In addition to offering franchises to interested stakeholders, we will continue to own and operate very successful corporate stores. Customers coming to PRO OIL CHANGE for automotive services don’t usually expect much. We find the high level of attention they receive from our staff pleasantly surprises them. We offer our customers a friendly, relaxed atmosphere where they can enjoy a beverage while watching one of their favourite television shows or reading from a current selection of magazines. The PRO OIL CHANGE Group takes pride in their community participation. All our locations will continue to be involved in sponsorship of local sports teams, charities and schools in their respective trading areas. In 2001, the company partnered with *Valvoline, the second largest lubricants company in North America. Valvoline has made a tremendous difference in the way we oporate our stores in Canada. Their vast experience has been an invaluable resource as we’ve grown our company. *VALVOLINE (www.valvoline.com) operates 2000 instant oil change centres across the United States. THE PRO OIL CHANGE PROMISE TO EACH AND EVERY CUSOMTER No appointment required Fast and convenient service Trained and certified technicians Preventative maintenance services performed & recommended Complete warranty approval on all services Top quality parts and fluids specified by vehicle manufacturers Fair value pricing on both parts and services ...Delivered in a clean, relaxed, honest and safe environment Get into oil & strike it big! Ask yourself, has there ever been a better time? Active motorists need automotive services, and their hectic lives mean traditional dealer maintenance gets harder and harder to schedule. Do you remember when an oil change was a “do-it yourself” project? Who has time for that anymore? Even making an appointment with a car dealer to book a service appointment has become a chore. This is where PRO OIL CHANGE comes into the picture. If you are looking for a proven, recession resistant, and supermanageable business, we want to hear from you. Site Selection Having a great site is crucial. Knowing where the great sites are and having strong relations with the best landlords is even more important. When you join the PRO OIL CHANGE team the company principals (along with our site specialist) review your location. A PRO OIL CHANGE site is chosen after extensive research has taken place to ensure that it meets our demanding standards. The best possible terms will be negotiated with major landlords and developers to provide your business with the edge that it needs. Before a site is given the team’s stamp of approval it must pass our rigorous profitability checklist. Financing The PRO OIL CHANGE development group has always enjoyed excellent relations with our financing partners. As an approved PRO OIL CHANGE franchise candidate, you will also enjoy the attention of interested financiers. As an approved candidate, we will help you prepare a financial package to be sent out to a number of qualified lenders. Our past success will help open the door for any financing you may require. Building Layout & Design Whether your new operation starts in an existing building, is built on a new site, or is based on one of our custom designed and supplied pre-fabricated structures, it will meet the PRO OIL CHANGE turn key standards. Top service industry building designers and fabricators were enlisted to ensure that every PRO OIL CHANGE building would be capable of handling a steady stream of business. Your PRO OIL CHANGE store will not only be highly functional; it will look great as well. Equipment & Inventory Packages A PRO OIL CHANGE professional oil change facility comes complete with a pre-configured equipment package. Top industry suppliers were recruited to provide a turnkey equipment program that allows you to perform all of our professional services just as soon as you new store opens. You will be supplied with top quality products purchased at the best possible prices. We consider our vendors partners in not only our growth, but in your growth as well. The Quick Oil Change Business is one that has benefited immensely from systemization. We have automated almost all aspects of our business, allowing you to focus on the few areas that really allow your store to progress. You are never alone. We are with you every step of the way in helping you to operate and grow your business. A few of the tools that will help in growing your business are listed below: Point of Sale System As a franchisee under our umbrella, you will have one of the most user friendly and ‘information rich’ point-of sale terminals in the industry. Our systems will not only keep track of your customers, their spending habits and personal preferences, it will also give you vital information on how to improve your advertising and marketing. Our program is easy to use, and you will soon become an expert at reading the many reports available to the operator. Advertising and Marketing The PRO OIL CHANGE head office has invested considerable dollars in developing methods for attracting customers to your shop. We are committed to building a Brand that stands out in the customer’s mind when they think of our type of services. In addition to a complete Grand Opening package to launch your facility, our marketing binder will supply you with numerous methods to develop new business and raise your profile in the community. Owning a PRO OIL CHANGE store allows you to be in business by yourself, while benefiting from the support, marketing and promotional expertise of the PRO OIL CHANGE team. Operations Support Our operations team is interested in helping you organize your business from the ‘basement to the roof’. We say that, because what goes on under a customer’s car is the backbone of our system and critical to your success. Our operations team is available to help you fine-tune your store operations when you need it. A comprehensive Management/Employee operations manual is always at your fingertips. The PRO OIL CHANGE Operations Manual is provided to you in printed form and on our secure franchisee website. Community Marketing A PRO OIL CHANGE store is not just a business dropped into a community; we plan to become a member of that community. In addition to supporting local charities, we have devised ways for charities to actually raise funds. A successful business is most always the result of recognizing that success is a two way street. We subscribe to that philosophy in dealing with our staff members, suppliers and the community at large. Training If selected as a candidate for a franchise, you will train in one of our successful corporate stores. The balance of your training will be at head office where experienced trainers (who can empathize with your new project) take over and get you ready for your launch. By the time the opening ribbon is cut, you will be confidently looking forward to operating your business.