SpectorCNE

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Record. Archive. Review.
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Record Everything Your
Employees Do On
The Internet.
A New Definition for “Internet Monitoring”
Until Spector CNE, internet monitoring meant recording
web sites your employees visited and perhaps blocking
them from certain web sites.
Spector CNE adds a whole new dimension to internet
monitoring. Now you can record everything your
employees do online, including instant messages, chats,
emails sent and received, web sites visited, applications
launched, files downloaded and keystrokes typed.
Automatically Records:
Emails (sent/received)
Hello!
Chat/Instant Messages
Keystrokes Typed
Web Sites Visited
Applications Launched
VCR-like Screen Snapshots
Network Control Over:
Retrieval and Review of Recordings
Installation
Configuration
Data Security & Management
©2003 SpectorSoft Corporation. All rights reserved.
Spector CNE combines Spector Pro, winner of the
prestigious PC Magazine Editors’ Choice award, with
corporate network installation, configuration and
deployment capabilities.
The result provides businesses with the most advanced
monitoring software suite ever offered. Now, at the touch
of a button, Spector CNE can be remotely configured
and installed FROM any computer on the network TO
any computer on the network, and the recordings can be
viewed from anywhere on the network.
With Spector CNE, you will have a complete record of
your employees’ PC and Internet activity.
Spector CNE automatically captures and lets you
review your employees’: emails sent and received, chat
conversations and instant messages, files downloaded,
web sites visited, applications launched and keystrokes
typed. In addition, by taking screen snapshots, Spector
CNE creates the equivalent of a digital surveillance tape
so that you can see the exact sequence of everything
your employees are doing on the computer.
Immediate email alerts notify you whenever certain words
(and phrases) you specify are typed by the user or are
contained in an email, chat, instant message or a web site.
http://www.SpectorCNE.com
Spector CNE - Corporate Network Edition
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Record
The Spector CNE Recorder contains six powerful recording tools: Email Recorder, Chat/Instant Message Recorder, Keystroke Recorder, Web Site Recorder,
Program Activity Recorder and VCR-like Snapshot Recorder.
In addition to monitoring and recording, Spector CNE has an advanced Keyword Detection and Reporting system that will instantly notify you
when a PC user being monitored has deviated from acceptable use of the PC or Internet.
Email Recorder
Spector CNE will stamp out abuse with cutting-edge email recording capabilities designed to ensure that you have a clear record of all email being sent
and received from company premises.
Hello!
Chat/Instant Message Recorder
Spector CNE ensures that all popular Chat and Instant Messages are
automatically recorded to provide you with an information trail of every
computer-based conversation that is taking place within your company or
between your company and your customers.
Keystroke Recorder
Spector CNE includes a sophisticated keystroke logger that saves keystrokes
by application, by date and time. All keystrokes typed, even hidden characters, are captured and saved away.
Web Site Recorder
With Spector CNE’s advanced and intuitive Web Site recorder, you will get a
quick yet exact picture of each individual’s web surfing behavior. In addition
to seeing which sites they are visiting, you will be able to see exactly what
they are doing on those sites. Spector CNE also allows you to block specific
web sites from being visited.
Program Activity Recorder
Spector CNE includes a monitoring tool that provides a clear and concise
overview of the applications being used on your office PCs. Spector CNE
will track the day and time a program is launched and the total duration of
activity in that program.
Snapshot Recorder
Imagine a surveillance camera pointed directly at each PC on your company
network, filming all Internet and general PC activity, and storing this in a
secure area for later review. That is the idea behind the Snapshot Recorder
tool in Spector CNE.
Spector CNE takes snapshots of whatever is on the computer screen – as often
as once per second and saves the recordings for you to view at any time.
Automatically Records: (Sent & Received)
• SMTP/POP3 Email
• MS Exchange Email
• Hotmail Email
• Yahoo Email
• AOL Internet Email
• Proprietary AOL Email*
• File Attachments (SMTP/POP3, MS
Exchange and Outlook)
Automatically Records:
• MSN Instant Messenger
• Yahoo Messenger
• ICQ
• MIRC Chat
• AOL Chat Rooms
• AOL Instant Messenger (AIM)
• Trillian
Automatically Records:
• ALL Typed Keystrokes
• Date & Time Stamp
• Hidden Characters (such as passwords)
• True Keystrokes (keyboard commands)
Automatically Records:
• Domain Names/URLs visited
• Time of Visit to Web Site
• Active Time on Web Site
• Files Downloaded
• Total Duration of Visit to Web Site
• Total Number of Visits to Web Site
Automatically Records:
• Every Program launched
• Date and Time Stamp
• Total Time a Program was Active
Features:
• VCR Style Playback
• Data Stored Chronologically
• Advanced Compression
• Inactivity Timeout
• Export to BMP or JPEG
• Print any Saved Images
• Fast Forward
• Immediate Rewind
• Automatic Resume of Recording
• Automatic Suspension of Recording
• Black & White or Color Recording
Advanced Stealth Protection
The Spector CNE Recorder can be placed into Stealth Mode ensuring that
the program cannot be detected by unauthorized users. Once in Stealth
Mode, Spector CNE will not appear in a users System Tray, Task Manager or
in the Add/Remove Program Menu.
©2003 SpectorSoft Corporation. All rights reserved.
*Spector CNE will record AOL 6.0, 7.0, 8.0 and AOL 9.0 email.
http://www.SpectorCNE.com
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Archive
Spector CNE automates the process of archiving and protecting your recordings by including a tool (the Data Vault) that will securely store and
organize your PC recordings on a network server. If you don’t have the ability to centralize to a server, the recordings can be saved on the local
computer and viewed remotely across your network.
Your recordings can be archived using one of the following methods:
Centralized Archiving
Single Network Server
The Data Vault is responsible for data storage and security. It is installed in a secure
location on your network (computer or
server). Individual client computers will
automatically upload their recordings to
the Data Vault where the data is organized
for effortless retrieval and review, all while
protecting the recordings from tampering
and unauthorized access.
All recordings contained in the Data
Vault can be automatically retrieved and
reviewed across the network – eliminating
the need to physically visit each PC.
Multiple Network Servers
With Multiple Servers you can organize your
recordings by department, office floor, building
location or any other category you choose.
This provides you with control over where
the data is stored on your network and offers a method for segmenting Spector CNE
data storage. Each server has its own Data
Vault. Groups of PCs are then assigned to
this server group and will automatically
upload their recordings to the appropriate
Data Vault.
The recordings in each server group can
be automatically retrieved and reviewed
across the network.
Localized Archiving
Local PC Hard Drive
Every PC running Spector CNE will automatically store the recordings on the local hard
drive. Spector CNE will save these recordings
for a time period of your choice. All recordings can be automatically retrieved and
reviewed across the network – eliminating
the need to physically visit each PC.
Review.
The Spector CNE Control
Center is used to retreive
and review the archived
recordings saved in the
Data Vault.
Archive.
Each PC will automatically
upload the recorded data
to a centralized server or
workstation running the
Spector CNE Data Vault.
Record.
The Spector CNE Recorder
is installed on the network
PCs you wish to monitor.
Review.
The Spector CNE Control
Center is used to retreive
and review the recorded
data saved on any of the
group archive servers.
Archive.
Each PC will automatically
upload its recorded data to
the Spector CNE Data Vault
to which it is assigned.
Record.
The Spector CNE Recorder
is installed on the network
PCs you wish to monitor.
Review.
The Spector CNE Control
Center is used to retreive
and review the archived
recordings saved locally on
each individual PC.
Archive.
Each PC automatically saves
recorded data directly to
the local hard drive.
Record.
The Spector CNE Recorder
is installed on the network
PCs you wish to monitor.
©2003 SpectorSoft Corporation. All rights reserved.
http://www.SpectorCNE.com
Spector CNE - Corporate Network Edition
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Review
The Spector CNE Viewer is used to review the activity of any
recorded PC. The recordings are retrieved from the Archive source,
loaded into the Viewer and organized by activity type (Email,
Chat/IM, etc...)
Just as the Spector CNE recordings can be stored in one central
location, they can be reviewed from one central location from any
PC on the network.
The tool that accomplishes this is the Spector CNE Viewer. Simply
select which computer you wish to review. Spector CNE automatically retrieves the recordings, wherever they are stored, and displays
that information on your computer monitor.
The recorded data is organized under six tabs: Email, Web Sites
Visited, Chat/IM, Keystrokes typed, Programs Run and Snapshots.
Viewer - Recorded Email (Sent & Received)
Tab Interface - Recorded Data is organized under six tabs.
While the amount of recorded information can be substantial, CNE
organizes it in such a way that makes it easy and intuitive for you to
navigate down to the last detail.
As an example: Click on Chat/IM, and you will see a summary of all
chats and instant messages recorded each day by CNE. Click on the
one-line summary and you will see the entire conversation.
For really fast searching, tell CNE to SEARCH for occurrences of a
particular word or phrase. Spector CNE then searches all emails, all
chats and instant messages, all web sites visited and all keystrokes
typed and then shows you everywhere this word/phrase was encountered by the person(s) using that computer. And, in case more
than one person uses the same computer, Spector CNE tells you
which person each recorded piece of information refers to.
Viewer - Recorded Keystrokes Typed
©2003 SpectorSoft Corporation. All rights reserved.
Viewer - Recorded Chat/Instant Messages
Viewer - Recorded Web Site Visits
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Spector CNE - Corporate Network Edition
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Manage
Spector CNE includes a software tool called the Control Center that allows you to remotely manage, configure and monitor all PCs on your office
network. You never have to physically visit individual PCs.
Manage Computers
(remote install/uninstall and configuration)
Managing deployment of Spector CNE in your organization
is a breeze. Each computer on your network can be sent an
invisible file that will initiate installation of the Spector CNE
Recorder. Installation occurs on the PC at the date and time
you specify and is completely undetectable by the user.
Likewise, the Recorder can be uninstalled transparently from
within the Control Center.
A built-in Deployment Utility is used to create configurations
for remote installations allowing you to predetermine which
elements of the Recorder are active upon installation and finetune other settings. These configuration files can be saved and
reused as part of additional installations.
Configure Computers
Control Center - Manage Computers
(turn recording on/off and change settings remotely)
Spector CNE offers the flexible recording options you need.
For instance, you may wish to only record email on one PC
while recording chat and instant messages on another.
With a single click, you can view which elements of the
Recorder are active and inactive at each individual computer.
Configuring these settings or simply turning the Recorder ON
or OFF can be accomplished from within the Control Center.
Monitor Computers
(remotely retrieve and review PC recordings)
The Control Center integrates the Viewer which is designed to
retrieve individual computer recordings and display them on
your screen.
The Viewer allows you to review all recorded Email, Chat/
Instant Messages, Keystrokes, Web Sites Visited, Program
Activity and Snapshots.
Control Center - Configure Computers
MMC Snap-In
The Spector CNE Control Center is a standard MMC (Microsoft Management Console) Snap-In. By using the Windows
MMC framework, Spector CNE will minimize your ongoing
administration costs by providing simplicity, consistency and
integration across your existing network.
System administrators will find the Spector CNE interface
familiar and will be productive from the start without any
special training.
Microsoft Management Console (MMC) is included in the
Windows XP and Windows 2000 operating systems.
Control Center - Monitor Computers
©2003 SpectorSoft Corporation. All rights reserved.
http://www.SpectorCNE.com
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Solutions
Spector CNE has been designed to help you solve a range of business concerns:
• Conduct Investigations on Employees
Suspected of Inappropriate Activity
• Increase Employee Productivity by Reducing
Frivolous and Inappropriate Activity
• Eliminate Leaking of Confidential or
Proprietary Information
• Recover Lost Crucial Communications
(Email, Chat & Instant Messages)
• Assist Help Desk Staff With PC Recovery
• Meet or Exceed Federal, Industry
or Agency Compliance Requirements
for Keeping Records of Company
Communications and Transactions.
• Detect the Use of Company Resources to
Engage in Illegal or Unethical Activities
• Monitor Ongoing Employee Performance
and PC Proficiency
• Reduce Security Breaches
• Obtain Proof to Support Accusations
of Wrongdoing
• Limit Legal Liability (including Sexual and
Racial Harassment)
• Enforce PC and Internet Acceptable
Use Policies
Success Stories
“Spectorsoft has solved some big problems for us. We found out, completely by mistake, that a large number of our staff were playing computer games and chatting on
the Internet while on company time. We had a monitoring tool but it only monitored
web surfing. It did not have the capability to monitor Web mail or Instant Messaging.
Once we rolled out Spector CNE we were able to collect screen shots, Web mail
sessions, and chat conversations from the offending employees. We had a Use of
Communications Systems policy in place and could have terminated several people
but the problem was so widespread, and some of the employees were considered
quite valuable to the company, so we decided to distribute the pictures anonymously
to demonstrate the technology without naming any one person.
The game playing stopped cold and we have only had very few isolated incidents
since then which were dealt with swiftly because we knew about it immediately,
thanks to Spector CNE. We had been delaying the rollout of Instant Messaging until
we had a tool that would allow us to monitor the traffic. Spector CNE gave us that
ability and much more.
The return on investment in our situation was only a few months and allowed us to
leverage new technology to increase efficiency within the company.”
Bob Elliott
RCS Communications
Information Systems
Louisville, KY
How much will your company
save with Spector CNE?
Spector CNE will save your company money by reducing the
amount of time employees waste online. To find out how
much your company will save visit:
http://www.SpectorCNE.com/save
©2003 SpectorSoft Corporation. All rights reserved.
“Since the installation of Spector CNE on a number of our computers in the office,
internet abuse and inter-company email (gossip) has nearly been eliminated.
The installation of our network two years ago together with fast internet access was
a huge temptation to our 30 employees. This -- in combination with computer games
being used after the lunch hour was over -- was costing us huge amounts in lost time.
We informed our employees that your product was being used and this alone
increased efficiency greatly. There were still a few unbelievers. So we were forced to
print out the screens and give these to the employees. This action all but eradicated
the abuse.
Now we have reached a happy agreement whereby the employees use the internet for
personal reasons only at lunch or after hours. This has also stopped the continual flow
of email over the Outlook system.
We would highly recommend your software to any business where internet use is
available to employees. Many thanks.”
Yours sincerely,
Joseph Danenza
Alexander Samuel & Co., Solicitors
London W1W 8HH
For a FREE consultation, detailed product information and cost savings
analysis please contact a SpectorSoft sales representative at:
1-888-598-2788 -or- 1-772-770-5670
SpectorSoft Corporation
333 17th Street
Vero Beach, FL 32960
Website: http://www.SpectorCNE.com
Email: [email protected]
http://www.SpectorCNE.com
Spector CNE - Corporate Network Edition
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Tech Specs
Recording Tool Features
Email
Chat/Instant Messages
Keystrokes
Web Sites Visited
Program Activity
Screen Snapshots
Automatically Records:
Automatically Records:
Automatically Records:
Automatically Records:
Automatically Records:
Automatically Records:
• SMTP/POP3
• MS Exchange
• Proprietary AOL Email
• AOL Internet Email
• Hotmail Email
• Yahoo Email
• MSN Instant Messenger
• Yahoo Messenger
• AOL Instant Messenger (AIM)
• AOL Chat Rooms
• ICQ
• IRC Chat
• Trillian
• All Typed Keystrokes
• Hidden Characters (such
as passwords)
• True Keystrokes
• Key Commands (ALT,
SHIFT, etc...)
• Domain Names and URLs
• Intranet Files/Pages
• AOL & Compuserve
Proprietary Content
• Files Downloaded
• Name of Programs
Launched
• Color or Black & White
Recording
• Snapshots as Frequently
as Once per Second
Also Captures:
Also Captures:
Also Captures:
Also Captures:
Also Captures:
Also Captures:
• Date/Time Stamp
• User Login Name
• Senders Email Address
• Recipient Email Address(es)
• Email Subject
• File Attachments
• Sent/Received
• Date/Time Stamp
• User Login Name
• Chat/IM Title
• Chat/IM Participant
User IDs
• Date/Time Stamp
• Start/End Time
• User Login Name
• Program/Application
Used
• Number of Keystrokes
Typed
• Title of Window in which
Typing Occurred
• Date/Time Stamp
• User Login Name
• Time of Last Visit
• Total Duration of Visit
• Total Number of Visits
• Time in Foreground (Focus)
• Active Time Viewing
Web Site
• Date/Time Stamp
• User Login Name
• Time of Last Use
• Total Time the Program
was Running on the PC
• Time in Foreground (Focus)
• Active Time Program was
Being Used
• Total Number of Documents Viewed with Program
• Date/Time Stamp
• User Login Name
• Internet URL’s - Jump to a
Snapshot of any Web Site
Visited
• Active Application - Name
of the Active Application
(Focus) in the Snapshot
Search - Search the activity recordings for a specific word or phrase
VCR-like Interface
Summary Window Pane - Displays a summary view of all recorded user activity.
Immediate Rewind/
Fast Forward
Preview/Detail Window Pane - Displays a detailed view of a specific user activity (view email content, keystrokes typed by application, dialog of a
chat/instant message, etc...)
Advanced Compression
Print a Log of Emails Sent
& Received
Print Saved Screenshots
Print a Log of Chat/
Instant Messages
Print a Log of Keystrokes
Typed
Familiar Inbox-like Interface
Print a Log of Web Sites
Visited
Print a Log of Program
Activity
Block Specific Web Sites
(Domain Names and/or URLs)
Tag Critical Snapshots
(to Save, Export or Delete)
Export to BMP, JPEG or AVI
System Requirements
Recorder
Control Center
Data Vault
Primary Server
Supported Operating Systems:
Supported Operating Systems:
Supported Operating Systems:
Supported Operating Systems:
• Windows Server 2003
• Windows XP Pro
• Windows NT 2000
• Windows NT 4.0
• Windows Me
• Windows 98
• Windows Server 2003
• Windows XP Pro
• Windows NT 2000
• Windows NT 4.0
• Windows Server 2003
• Windows XP Pro
• Windows NT 2000
• Windows NT 4.0
• Windows Server 2003
• Windows XP Pro
• Windows NT 2000
• Windows NT 4.0
200 MHz Intel® Processor or faster
(or Intel compatible)
Administrative Privileges
Approximately 10-30 MB of hard disk space
per day for each recorded PC
32 MB of RAM
(64 MB or more recommended)
Approximately 10-20 MB of hard disk space
(for temporary recording data)
©2003 SpectorSoft Corporation. All rights reserved.
http://www.SpectorCNE.com