July 08v2.qxp - Austin Board of REALTORS
Transcription
July 08v2.qxp - Austin Board of REALTORS
PRSRT STD U.S. POSTAGE PAID AUSTIN REALTOR ® Austin, TX Quarry Oaks Atrium 10900 Stonelake Blvd., Suite 100 Austin, Texas 78759 Permit No. 1244 2008 Diamond Sponsors The following Affiliate members of the Austin Board of REALTORS® are 2008 Diamond Sponsors. These sponsors have volunteered additional financial support to the Association’s programs. Please remember them when doing business, and always use an Affiliate first. AUSTIN REALTOR ® Volume XV Issue 7 We’re Working For You July 2008 Keys to Creating Your Best Professional Image teaches agents how to improve their professional images. What follows are a few of her most important lessons. Renowned real estate instructor and REALTOR® Marcie Roggow understands the importance of a professional image in the real estate industry. In her popular course, “Personal Skills for Professional Excellence,” Roggow Your Industry, Your Image INSIDE: Today’s consumers have a number of options for buying or selling their homes, from working with a REALTOR® to going it alone. While the definition of a professional image changes with each profession, Roggow notes that all professional images “let others know that you are competent, confident and considerate.” Remember that you wield as much influence on your company’s images as your company does on yours. Your colleague’s professional image — or lack thereof — can impact the way clients see you. Dress for Success Because acceptable business dress has changed so much over the past 10 years, it can be difficult to See “Professional Image...” on page 13 ABoR Committee Forms Now Available New Statistical Report Targets Residential Properties Legal Topics: Understanding the Risks of Seller Financing ® AUSTIN REALTOR The Austin REALTOR® is published monthly by the Austin Board of REALTORS®, Quarry Oaks Atrium, 10900 Stonelake Blvd., Suite 100, Austin, Texas, 78759, 512/454-7636. Members are encouraged to submit articles, announcements and ideas to [email protected]. Deadline for submissions is the 15th of the month prior to publication date. For advertising information, visit Abor.com; information is available in the “About ABoR” section. Editor Angela Brutsché Assistant Editor Katie Pfeil Contributing Editors Emily Chenevert/ Government Affairs Sylvia Medrano/MLS Sally B. Yaryan/Education Board of Directors Socar Chatmon-Thomas Chairman of the Board Coldwell Banker United, REALTORS® 512/328-8200 / fax: 328-2559 [email protected] Jay Gohil Chairman-Elect Jay Gohil Realty 512/258-4248 / fax: 258-1234 [email protected] John Horton Secretary/Treasurer Realty World-John Horton & Associates 512/834-1600 / fax: 834-2234 [email protected] Jeanne Butterfield RE/MAX Austin Associates 512/328-8333 / fax: 328-1763 [email protected] Leonard Guerrero J.B. Goodwin, REALTORS® 512/502-7800 / fax: 346-3711 [email protected] Shelia Hawkins-Bucklew Coldwell Banker United, REALTORS® 512/343-7500 / fax: 343-1224 [email protected] D.A. Henry The Aldion Group Realty 512/892-4474 / fax: 892-5325 [email protected] Charles R. Porter, Jr. Immediate Past Chairman Bryker Properties 512/476-3793 / fax: 476-4273 Jeff Osborne RE/MAX Capital City 512/331-6644 / fax: 331-7480 [email protected] [email protected] David M. Foster, CAE, RCE President and CEO 512/454-7636 / fax: 454-5369 [email protected] Julie Potts Hill Country Property Management 512/346-3309 / fax: 346-2359 Paula Adkins Paula Adkins Real Estate, LLC 512/383-0938 / fax: 383-1113 [email protected] Gloria Arroyo-Richardson Town and Country Realty 512/244-2761 / fax: 244-0675 [email protected] [email protected] John C. Shepherd HomeSource 512/472-4663 / fax: 462-3888 [email protected] Joe Williams Keller Williams Realty 512/346-3550 / fax; 346-9634 [email protected] Judith Bundschuh Realty World-John Horton & Associates 512/330-9299 / fax: 347-9651 [email protected] AUSTIN REALTOR® Industry News service survey beginning in July. Updates to TREC Fingerprinting Policy Approximately 600 members will be selected at random by Loyalty Research Center, an independent firm, to participate in twentyminute telephone surveys. Findings from this survey will be used determine new means of serving our members, and published results are expected in the fall. The Texas Real Estate Commission (TREC) now allows real estate brokers and salespersons renewing their licenses on time to continue practicing real estate while they obtain their fingerprints, provided deadlines for all other license renewal requirements are met. Licensees awaiting fingerprints will have a new expiration date attached to their renewals and will show as “active” in TREC Web site searches. Licensees who are new or renewing late will not be approved until TREC receives fingerprint results that require no further review. Should TREC receive unreadable fingerprint results, they will contact the licensee or applicant. Licensees whose fingerprints are unreadable may schedule one free re-printing session by contacting IBT at 888/467-2080. Re-prints may not be scheduled online and must be taken within 30 days of the license renewal date. To check the status of your fingerprinting, visit the licensee search at www.trec.state.tx.us. For more information on the fingerprinting process, visit www.trec.state.tx.us/ FASTPrintPass. ABoR Customer Service Surveys to Begin in July At ABoR, we strive to provide members with the best possible products and services. To ensure that we meet your needs, we will be conducting an in-depth customer 2 Watch your inbox for unapproved surveys being distributed via email. An unsolicited e-mail was recently distributed by Agent Premier Web. The company does not represent the Austin Board of REALTORS®. ABoR’s authorized customer service survey will be conducted by telephone. Deadline for Ethics Training Approaches The National Association of REALTORS® (NAR) requires that all new members complete mandatory ethics training within one year of joining and that established members attend an ethics course once every four years. The cut-off date for the current four-year cycle is December 31, 2008. Avoid membership suspension by satisfying your ethics requirement today. ABoR offers a number of ways to complete your ethics training. Attend one of the NAR or TREC ethics courses offered monthly at ABoR. Visit www.abor.com/ courses for schedules and registration. If your time is limited, try a free online ethics course from NAR, found at www.realtor.org/ mempolweb.nsf/pages/ coetraining. If you have taken an ethics course with a provider other than ABoR, July 2008 Help shape your association by joining an ABoR committee. Beginning Tuesday, July 1, ABoR will be accepting requests for 2009 Committee assignments. ABoR offers a wide variety of committees, from Realty Round Up to Professional Standards to Government Affairs. Find the best way to utilize your talents by reviewing the committee list at www.abor.com/about_abor/ committees.cfm. The deadline for submitting committee requests is Sunday, August 31. All members interested in joining a committee in 2009, including members currently acting on a committee, must complete a committee request form for 2009. The form is available online at www.abor.com/committees/ ABoR congratulates Brian Pitman, president and COO of Independence Title Company for being named Title Person of the Year by the Texas Land Title Association (TLTA). Pitman was recognized for his significant contributions to the title industry in both service and leadership. The Title Person of the Year award is the highest accolade bestowed by TLTA. In 2005, Pitman and his partner Jay Southworth founded Independence Title in Austin, Texas. Their company has expanded to include 24 offices throughout Central Texas. Pitman has also held leadership positions with TLTA and the Independent Title Agents of Texas. ABoR wishes Brian continued success in the title industry. The Austin Board of REALTORS® thanks CenTex House Leveling for sponsoring the July New Member Orientation AUSTIN REALTOR® 3 J U LY ABoR Member Receives Highest TLTA Honor Upcoming Events AUGUST ABoR Committee Nomination Forms Now Available abor_committee_form.cfm. All committee members are required to have valid e-mail addresses. For more information on ABoR committees, contact the Executive Department at [email protected]. SEPTEMBER you must submit your ethics completion certificate or your education record from the Texas Real Estate Commission (TREC) to ABoR’s Education Department. Submit your forms by fax to 512/454-1730; by e-mail to [email protected]; or by post to the Education Department, Austin Board of REALTORS®, Austin Texas, 78759. TREC education records are available at www.trec.state.tx.us. 4 ABoR Office Closed Independence Day 11 New Member Orientation 8:45 - 11 a.m. ABoR Auditorium 25 1 21 29 31 MLS Lunch and Learn 11 a.m. - 1 p.m. ABoR Auditorium New Member Orientation 8:45 - 11 a.m. ABoR Auditorium ABoR TREPAC Wine Tasting 6-8 p.m. Crú Wine Bar For more information, contact the Government and Community Affairs Department at 512/454-7636 MLS Lunch and Learn 11 a.m. - 1 p.m. ABoR Auditorium Application Deadline for ABoR Committee Assignments Applications available online at www.abor.com/committees/ abor_committee_form.cfm 1 ABoR Office Closed Labor Day 5 New Member Orientation 8:45 - 11 a.m. ABoR Auditorium 9-11 TAR Annual Convention, San Antonio For details, visit www.texasrealtors.com 15 26 ACTRIS Participation Fees Due MLS Lunch and Learn 11 a.m. - 1 p.m. ABoR Auditorium July 2008 EDUCATION 1 August Educational Courses 2 Code of Ethics: Your Promise of Professionalism Visit Abor.com for July Course Offerings 3 4 Quick Start 5 Quick Start 6 7 8 Quick Start Quick Start TREC Ethics MCE Texas Promulgated Contract Forms The Foreclosure Process in Texas TREC Legal Update MCE 9 Understanding Real Estate Appraisal 10 17 11 12 13 14 15 GRI2 GRI2 GRI2 GRI2 GRI2 18 19 20 21 22 23 28 29 30 Accredited Buyer Representative (ABR) Accredited Buyer Representative (ABR) 16 Advanced ABR: Effective Negotiating for Real Estate Professionals Advanced Internet Training 24 25 26 27 31 AUSTIN REALTOR® Registration Information To register for an MCE course, visit the “Courses” section of Abor.com or contact Shirley Williams, education coordinator, at 512/454-7636, ext. 1602. If you are in need of special assistance, please allow five days advance notice. 4 July 2008 Course Descriptions Understanding Real Estate Appraisal August 7 (1:30-5:30 p.m.) | Instructor: David McCollum Taught by a licensed inspector, this course covers the many different aspects of Texas regulated real estate inspection, including the legal procedure, liability, promulgated forms and standards of practice required to perform an inspection. By the end of the course, you will understand how an appraisal is prepared and how to more expertly prepare a CMA. TREC # 04-00-039-5767 (4 hrs. MCE) | Cost: $36 members/$44 non-members Code of Ethics: Your Promise of Professionalism GRI2: Real Estate Marketing August 1 (1-4 p.m.) Instructors: Bill Evans, Charles R. Porter, Jr. TREC # 03-00-049-5827 (3 hrs. MCE) Cost: $27 members; $33 non-members Covering the importance of the REALTOR® Code of Ethics, members are required to take the course once every four years, and new members must complete the course within a year of joining. August 11-15 (8:30 a.m.-5:30 p.m.) Instructor: Mark Porter Provider # 0001(30 hrs. core credit of 9 hrs. MCE) In June 2008, the GRI program underwent significant changes to better align with National Association of REALTORS® (NAR) benchmarks and Texas Real Estate Commission (TREC) requirements for CORE courses. This course aligns with what was formerly GRI-2. Topics include seller services, buyer services, communications technology and real estate technology. Quick Start August 4-7 (8:30 a.m.-5:30 p.m.) Instructors: Carol Medley Parker and Pat Strong Provider # 0001 (30 hrs. core or 9 hrs. MCE) Cost: $175/$200 late members/$200/$225 late non-members The four-day Quick Start training course helps new agents succeed and is an effective refresher course for established agents. Texas Promulgated Contract Forms August 6 (8:30 a.m.-5:30 p.m.) Instructor: Gordon Gorychka TREC # 08-00-070-6973 (8 hrs. MCE) Cost: $72 members/$88 non-members This course provides a comprehensive review of the contract forms currently promulgated by the Texas Real Estate Commission. The Foreclosure Process in Texas August 7 (8:30 a.m.-12:30 p.m.) Instructor: Randy Gool TREC # 04-00-098-5209, Provider # 0355 (4 hrs. MCE) Cost: $79 members/$90 non-members Course instructor Randy Gool offers real estate professionals an overview of the foreclosure process. Gool has been active in the Central Texas foreclosure market for over 12 years. TREC Ethics MCE August 8 (8:30 a.m.-12 p.m.) Instructors: Stuart Campbell, Gordon Gorychka, Charles R. Porter, Jr. TREC # 03-03-129-6497 (3 hrs. MCE, 3 hrs. legal) Cost: $27 members/$33 non-members TREC-required for license renewal, this course is also accredited as NAR mandatory ethics training. Accredited Buyer Representative - ABR Designation Course August 18-19 (8:30 a.m.-5:30 p.m.) Instructor: Lynda Conway TREC # 15-00-020-6750 (15 hrs. MCE) Cost: $275/$300 after August 11 This designation program will create new business opportunities for you. One advanced ABR course and a record of five closings using a buyer rep agreement are required to complete the designation. Advanced ABR: Effective Negotiating for Real Estate Professionals August 20 (8:30 a.m.-5:30 p.m.) Instructor: Lynda Conway TREC Approval Pending (8 hrs. MCE) Cost: $100/$125 after August 11 Learn to secure the best outcomes for your clients and communicate under pressure with effective negotiating techniques. This class satisfies the advanced ABR course requirement for the ABR designation. Advanced Internet Training August 20 (1-5 p.m.) Instructor: Kelly Porterfield TREC # 04-00-099-6402 (4 hrs. MCE) Cost: $60 Class will be held in the ABoR Computer Lab This hands-on course covers advanced features of Microsoft Internet Explorer and Outlook Express, along with advanced search engine techniques and Internet security issues. TREC Legal Update MCE August 8 (1-4:30 p.m.) Instructors: Stuart Campbell, Gordon Gorychka, Charles R. Porter, Jr. TREC # 03-03-129-6496 (3 hrs. MCE, 3 hrs. legal) Cost: $27 members/$33 non-members Required for license renewal, this course reviews recent court cases, TREC rules and forms, do-not-call lists and mortgage fraud. AUSTIN REALTOR® 5 July 2008 GOVERNMENT AFFAIRS Wine Lovers Gather at Crú Joint Fundraiser a Huge Success Get ready to step out for your industry. This year, the popular TREPAC Wine Tasting fundraiser will be held at the premiere wine bar Crú in the Domain shopping center, located at 11410 Century Oak Terrace, Ste. 104, Austin Texas, 78758. The event, which benefits the Texas Real Estate Political Action Committee (TREPAC) is scheduled for Thursday, August 21 from 6 to 8 p.m. Cheeseburgers in Paradise, the first TREPAC fundraiser hosted by both ABoR and the Williamson County Association of REALTORS® (WCAoR) was the place to be on June 23. The two associations moved to the island groove at Falcon Pointe’s premiere Residents’ Club. Enjoy wines from around the globe in a refined yet cozy setting. And don’t forget to bring your checkbook for the silent auction! Your $40 ticket includes wine sampling, hors d’oeuvres and a chance to network with your fellow Austin REALTORS®. All ticket proceeds are a direct investment in TREPAC. Advertising opportunities for this event are also available. For more information on the fundraiser and advertising opportunities or to purchase tickets, contact the Government and Community Affairs Department at 512/454-7636 or [email protected]. Invest in Your Industry — Invest in TREPAC The Texas Real Estate Political Action Committee (TREPAC) works to elect officials who are committed to protecting the real estate industry and private property rights. Your TREPAC investment serves as an insurance policy against legislation harmful to your profession. With the help of many tasty cheeseburgers and margaritas, this event raised over $7,000 for TREPAC. A special thanks is extended to members of both associations’ Political Action Committees and event sponsors Newland Communities, Highland Homes and Champions School of Real Estate. Keep Austin Affordable: Show Your Support with Free Yard Signs Free Keep Austin Affordable signs are now available for ABoR members at our REALTOR® Store. The durable corrugated plastic signs are an effort to urge Austin City Council members to refrain from implementing energy-efficient mandates to homes at the point of sale. Visit the REALTOR® Store, located at Quarry Oaks Atrium, 10900 Stonelake Blvd., Ste. 150 today for your free sign. Please note that there is a limit of five signs per member. For more information, contact the Government and Community Affairs Department at 512/454-7636 or [email protected]. To learn more about the City of Austin’s Energy Efficiency Retrofit Task Force, visit www.keepaustinaffordable.org. As the need to safeguard our industry grows, so does our TREPAC fundraising goal. September 30 marks the deadline for ABoR to meet its objective of $230,000. To date, your generous donations have raised 70 percent of our target amount, but we still need your assistance. Help us meet our fundraising goal by attending an upcoming TREPAC event, investing online at www.abor.com/gov_affairs/home.cfm or mailing your contribution to the Government and Community Affairs Department, Austin Board of REALTORS®, 10900 Stonelake Blvd., Ste. 100, Austin TX, 78759. With your contributions, we can make 2008 a year to remember. AUSTIN REALTOR® 6 July 2008 Foundation Scholarship Recipients Honored at Dell Diamond (Right) ABoR Foundation directors (from left) John Horton of Realty World-John Horton, Laura Pagnozzi of Independence Title, Carol Medley Parker, ABoR Foundation chair, of Coldwell Banker United, REALTORS®, Kara McGregor of Independence Title and Judith Bundschuh of Realty WorldJohn Horton helped make the event a rousing success. (Right) Scholarship recipients joined scholarship donors on the field of the Dell Diamond for a special presentation on June 18. Due to generous contributions, the ABoR Foundation was able to award 10 scholarships to Central Texas high school seniors this year. (Above) Terese Peabody of Stanberry and Associates received the Charlotte London Memorial Scholarship. Mitchel London presented the scholarship on behalf of the Central Texas CCIM Chapter. (Above) Darlene King of McCallum High School enjoys the burger buffet at the ABoR Foundation Evening at the Dell Diamond. King received the Lisa Foster Scholarship. (Left) Carol Medley Parker of Coldwell Banker United, REALTORS® and Laura Pagnozzi of Independence Title present William “Rocky” Suida of Fairway View Homes with the autographed Nolan Ryan baseball he won in the Foundation’s pre-game raffle. AUSTIN REALTOR® 7 July 2008 MLS UPDATE New Links Bring More Resources to MLXchange MLXchange now contains even more helpful information, thanks to new links in the “My Sidebar” and “Resources” sections. Expand the “My Sidebar” feature by clicking on the yellow banner on the left side of all MLXchange pages. The “Resources” section can be found on the right side of the MLXchange homepage. A new link has been added to the “Tax Sites” section. Labeled as “TX County Tax,” the link helps you locate county tax Web sites throughout Texas. If you have a listing within Texas but outside of the ACTRIS area, use this resource to find the property’s tax information. Looking for a county Web site? Web addresses for all 15 counties serviced by ACTRIS can be found in the “County Sites” section. The “City Map Sites” section offers links to Web sites for many cities covered by ACTRIS. These Web sites contain a variety of maps, including Geographical Information System (GIS), Extraterritorial Jurisdiction (ETJ) and zoning maps. In the “School Districts” section you’ll find links for the school districts within the ACTRIS area. School districts are divided into two groups, A-J and K-Z. The “MLXchange Class Handouts” section contains information that is distributed during ABoR’s MLS courses. Handouts are provided for many different aspects of the MLXchange system, including Listing Maintenance, Comparative Market Analysis (CMA) reports and Client Relations. Condos and Houses: What’s the Difference? At the request of ACTRIS subscribers, two new property subsets have been added to the “Condo” property field: “Condo Attached” and “Condo Detached.” These additions to the MLS system improve marketing options for free-standing single family structures that look like homes but are zoned as condominiums. However, some subscribers still wonder what separates houses and condominiums. A property’s type is determined by ownership. A condominium is owned by multiple individuals who have joint ownership of commonly used property including sidewalks, stairs, septic systems, etc. With condominiums, each resident has an equal share in ownership of the common areas. Conversely, a house is a structure or space where one owner controls the entire property. There is no shared property for homes. The differences in house and condominium ownership explain why a condominium cannot be listed as a house in the MLS system. While some condos may lack shared walls, they still hold commons areas in common ownership. Only properties for which the owner has total ownership of the structure and surrounding areas may be listed as houses in the MLS system. Questions regarding property types may be directed to the MLS Support Team at 512/454-7636 or [email protected]. AUSTIN REALTOR® 8 Update to MLS Course Cancellation Policy If you register for an ABoR MLS course and discover you cannot attend, you may now cancel your reservation online. Simply visit Abor.com and log in to the “My Account” section. Review the “Registered Courses” panel on the right side of your screen and click on the course you wish to cancel. A pop-up window will appear, allowing you to confirm your cancellation request. ABoR policy requires that students cancel course reservations at least 24 hours prior to the start of the class to avoid a $25 fine. Online course cancellation is only available for MLS courses. To cancel an MCE course, contact ABoR’s Education and Professional Development Department at 512/454-7636. July 2008 Realist Improves CMA and Map Features Recent updates to the Realist tax system allow MLS subscribers to create more comprehensive CMAs and expand the system’s mapping functionality. Enhancements to Realist include: • An increase in Comparable Search Results that allows you to compare 50 properties instead of only 20. Use the dropdown menu labeled “Total Comps to Return” to update the number of properties. • A comparable search option which enables you to compare records using the recorded date or the settle/sale date. Access the comparable search options through the “Preferences” link found at the top of each page. • New layers for city and county boundaries as well as ZIP code boundaries on Realist maps. To add a layer to your map, select the “Boundary” button at the bottom of the map, then choose the boundary you wish to apply. Only one layer may be used at a time. • A “Mini Map” tool that shows the geographical context of your map. Selecting the Mini Map link at the top of your Realist map will open a smaller “picture-in-picture” map that features a greater portion of the mapped area. Mini maps may be viewed in street or aerial format. New Statistical Report Highlights Residential Listings Beginning July 10, ACTRIS subscribers will have a new way to view and analyze market statistics for residential properties. The monthly MAAR residential sales report, produced by the Minneapolis Area Association of REALTORS® (MAAR), provides comprehensive information in easy-to-read graphs. Similar to the statistical reports produced by the Texas A&M University (TAMU) Real Estate Center, the MAAR residential sales reports contain information on new listings, pending sales and closed sales. However, MAAR residential sales report content is specifically formulated for singlefamily homes and townhouses/condominiums. Housing affordability indexes and housing supply outlooks are also included in these comprehensive reports. ABoR will provide the new MAAR residential sales reports in conjunction with the reports generated by the TAMU Real Estate Center. Find the MAAR residential sales reports online in the “Area Market Statistics” section, located within the “News and Media” section of Abor.com. Download reports from the MAAR residential sales reports box on the right side of the screen. Reports will also be housed in the “My Sidebar” section of MLXchange. Linking Accounts, Simplified Do you work with an MLS subscriber or assistant who requires access to your listings? Maybe you need a colleague to manage your listings while you are away from the office for extended periods. With MLXchange’s Identity Sharing feature, providing other subscribers with access to your account is easier than ever. In the past, only ABoR staff could link accounts. Now subscribers have the power to grant and revoke access to their accounts 24 hours a day, seven days a week with the new online service. Find detailed instructions for linking accounts at https://www.abor. com/mls/mlxpro.cfm. Target Your Niche with MarketMetrics If you are looking for an easy way to extract information for a specific location, we have the solution. Beginning August 1, ACTRIS subscribers can access Clarus MarketMetrics, a free Web application. MarketMetrics allows MLS subscribers to harvest detailed statistics by ZIP code, subdivision, MLS area and more. Results are presented in graphs ideal for inclusion in CMAs. Choose the “Market Dynamics” option to produce a snapshot of current market conditions, or select the “Price Analysis” option to show the availability of propAUSTIN REALTOR® erties within your client’s price range. Samples of both reports are available online at www.abor.com/mls/vendors.cfm. Learn how to get the most from MarketMetrics by attending a free training course. Sessions are scheduled for August 12-14. To register, visit www.abor.com/courses and select the “MLS” tab. Watch the MLXchange Welcome Screen and upcoming ABoR publications for more information on MarketMetrics. 9 July 2008 REALTORS® Added to MLS Trainer Roster The new REALTOR® Expertise program brings you hands-on MLXchange training from the people who know the system best — local REALTORS®. ABoR members Joi Jones, Robert McCleskey, Linda Randall and Lisa Stubblefield have teamed up with our training staff to offer you top-notch MLS education. In 1984 Linda Randall received her Texas real estate license and has since been active in the real estate business. She is an approved instructor for both the Texas Real Estate Commission and the Texas Association of REALTORS®. Contact Randall at [email protected]. Joi Jones, an agent with Wilson and Goldrick REALTORS®, has been active in the real estate industry for over three years. She is also an experienced technology user, having worked as a software trainer for various companies. Contact Jones at [email protected]. Lisa Stubblefield of Realty World Homes and Investments, LLC has been involved with real estate investing since 2002. She has experience in financial and technological fields including active involvement in developing national defense software for Lockheed Martin. Stubblefield can be reached at [email protected]. Robert (Bob) McCleskey is a former REALTOR® who currently provides computer support and services to agents with Realty World-John Horton. He has extensive experience using MLXchange, particularly with photographic software support, CMA preparation and maintaining listing accuracy. McCleskey may be contacted at [email protected]. Our trainers provide onsite training at ABoR as well as customized training for your office. To schedule an appointment, contact Kimbra Froehlich at [email protected] or 512/4547636, ext. 1106. View upcoming MLS courses online at www.abor.com/courses/ abor_index.cfm?fuseaction=MLX. AUSTIN REALTOR® 10 July 2008 Ethics Case Study — Claiming False Designations The following scenario is based on a case heard by members of ABoR’s Professional Standards Committee. The Situation One day, REALTOR® A happened to view REALTOR® B’s Web site. The Web site claimed REALTOR® B held several designations, including the Seller Representative Specialist (SRS) and Graduate REALTOR® Institute (GRI) designations. REALTOR® A was not convinced that REALTOR® B actually earned the designations he claimed, so REALTOR® A contacted the national offices of SRS and GRI. Both offices informed REALTOR® A that they had no record of REALTOR® B earning such designations. The Response REALTOR® B admitted that he had never taken SRS or GRI classes, nor had he ever applied for those designations. However, he believed that the courses he took through his brokerage office qualified him to use the SRS and GRI designations on marketing materials. The Outcome The panel charged with hearing this case did not accept REALTOR® B’s argument. They found instead that by claiming to have designations for which he never applied, REALTOR® B violated Articles 1 and 12 of the Code of Ethics and Standards of Practice of the National Association of REALTORS®. Under Article 1 of the Code of Ethics, “REALTORS®, when seeking to become a buyer/tenant representative, shall not mislead buyers or tenants as to… benefits that might be realized through use of the REALTOR®’S services.” Article 12, states that “the obligation to present a true picture in representations to the public includes information presented, provided, or displayed on REALTORS®’ Web sites. REALTORS® shall use reasonable efforts to ensure that information on their Web sites is current.” To ensure you avoid committing ethics violations, review the Code of Ethics and Standards of Practice of the National Association of REALTORS® available online at www.abor.com/realtor_ethics/home.cfm in the Downloads section to the right of your screen. Inspections • Residential • Commercial • Termite www.burgessinspection.com 512-381-8804 TREC 8641 SPCB 9156 AUSTIN REALTOR® 11 July 2008 Legal Topics Understanding The Risks Of Seller Financing By Don R. Hancock | Hancock & McGill L.L.P | Attorneys at Law In a down real estate market, sellers may be required to provide some or all of the financing to sell their property. This article will explore some of the risks of first lien seller financing, second lien seller financing, and wrap-around financing. First Lien Financing If the seller finances a portion of the purchase price and there is no prior lien against the property, the lien securing the seller’s loan will be a first lien. There are risks in making any loan; however, the risks of first lien financing are relatively low and can be managed fairly well. With a reasonable down payment, properly prepared loan documents, and title insurance insuring the priority and validity of the lien securing the loan, the risk is reduced substantially. As long as the value of the property does not decrease below the amount of the seller’s loan, taxes are paid, and the property is insured, there is little risk of loss because, upon default, the seller can foreclose the liens securing the loan and re-take title to the property. If the value of the property is not less than the loan amount, no loss should occur. Second Lien Financing Second lien financing increases the risk to the seller because the lien securing the loan is secondary to the first lien. That means that the seller has an additional risk; he must ensure that the first lien is paid or risk losing the collateral for his loan. Secondary financing is secured by a lien which is second or inferior to a prior lien against the property. If there is a foreclosure of the first lien, the foreclosure will completely eliminate the collateral for the second lien holder. Consequently, a second lien holder can ill afford a foreclosure of the first lien because it leaves the second lien holder with no collateral. To prevent a first lien from being foreclosed, it is usually necessary to pay the first lien in full or bring the loan current. Assume the sale of a $200,000 home with a commercial lender providing $160,000 (80 percent loan) in financing with seller financing of $20,000 (10 percent). If there is a default in the first lien, the seller will have to either pay the first lien in full or pay the past due amount to prevent foreclosure or risk losing the security for his loan. Assume the monthly payment on the first lien is $1,750 and that the loan is three months in arrears when the seller learns of the default. To avoid losing the collateral for the $20,000 second lien, the minimum the seller would be required to pay is $5,250 (plus any attorney’s fees or collection expenses) to bring the loan current and continue to pay the monthly $1,750 while he attempts to foreclose the second lien. As you can see, these numbers give the seller a very difficult choice to make: either make a substantial investment to protect his collateral or risk foreclosure of the first lien and the loss of collateral for the second lien. There are two primary ways the seller can reduce the risk of secondary financing: first, require a substantial down payment by the buyer and second, monitor payments to the first lender by (a) requiring the buyer to sign authorizations required by the first lender to give the seller access to payment information on the first lien; (b) requiring the buyer to provide written evidence each month of payment of the first lien note; or (c) requiring payment of the first lien through a third party trust arrangement. There are practical difficulties with any of these methods but they will proSee “Seller Financing...” on next page Don R. Hancock is a partner in Hancock and McGill, L.L.P., attorneys at law. He received his undergraduate degree from Texas A&M University in 1968 and his J.D. from The University of Texas School of Law in 1971. Hancock has practiced real estate law in Austin since receiving his law license. AUSTIN REALTOR® 12 July 2008 Professional Image Extends Beyond Appearance Continued from page 1 know what to wear. Roggow offers the following suggestions when selecting a wardrobe: dress to fit in with your company, and dress to meet the expectations of those with whom you do business. Commission found that half of all ethics complaints filed nationally are due to bad manners and poor etiquette. Clearly, your actions influence your professional image just as much as your clothing. Suit Yourself Listen Up Your manner of dress should be influenced by the clientele you represent, says Roggow. Consider the type of property you are showing and your clients’ lifestyles. If you’re at a loss, it is best to err on the side of caution in your clothing choices. The ability to communicate effectively is one of the most important skills a REALTOR® can possess. You can improve your communication abilities by actively listening to your clients rather than waiting for your turn to talk; producing clear, concise and relevant written communication; and taking notes to ensure accuracy, says Roggow. When dressing professionally, keep the following tips in mind. Gentlemen should avoid ill-fitting or unkempt clothes, loud ties and poorly-groomed facial hair. Ladies should refrain from wearing revealing clothing, multiple accessories and too much makeup. Common Scents Many people are allergic to strong scents, so avoid wearing heavy perfume or cologne, particularly if you will be in close quarters with others. Forego smoking in your office and work vehicle, as cigarette smoke can also offend. Act the Part Mind Your Manners Proper etiquette goes a long way in impressing others. Roggow advises that people stand to greet one another and to shake hands. Keep your handshake firm but not overpowering. Direct eye contact shows others that you are listening attentively, and smiling sincerely creates a positive environment that is hard to resist. A well-crafted professional image can send you to the head of the real estate industry. Aim for a style that is versatile, comfortable, and above all, your own. In a recent study, the Georgia Real Estate Seller Financing Carries Unique Hazards Continued from page 12 vide some level of protection. Wrap Around Financing Wrap around financing is actually a subset of Second Lien Financing. With a wrap around transaction, there is an existing lien which is not assumed by the buyer or paid by the seller. It remains as a lien against the property and the seller provides financing secured by a second lien against the property. This concept is probably easier to understand with a hypothetical example. Assume the sale of a property for $200,000 with an AUSTIN REALTOR® existing loan of $160,000 secured by a first lien. The seller agrees to provide financing of $180,000. The buyer signs a note and a deed of trust (mortgage) to the seller for $180,000. Each month, the buyer pays the $180,000 note to the seller and the seller is required to continue to pay the existing $160,000 loan. The seller financing “wraps around” the existing financing, hence the name “wrap around financing.” With wrap around financing, the seller is able to control the risk that the first lender is not being paid because the seller is responsible for paying the first lien. The 13 risk of non-payment of the first lien is shifted to the buyer. The buyer can address these risks with the same techniques outlined above for minimization of a seller’s risk in secondary seller financing. Using wrap around financing presents other risks because almost all commercial loans have a due on sale provision in the deed of trust allowing the loan to be called if the property is sold without lender consent. Please refer to the article “Selling to Credit Impaired Buyers” published in the November 2007 edition of Austin REALTOR® for a discussion of those issues. July 2008 May Facts & Figures May 2008 $263,151 May 2007 $250,734 200,000 220,000 240,000 260,000 280,000 Average Sales Price May 2008 2,154 May 2008 $196,120 May 2007 2,679 May 2007 $183,160 1,000 1,500 2,000 2,500 3,000 160,000 170,000 180,000 190,000 200,000 Number of Homes Sold Median Sales Price May 2008 10,577 May 2008 64 May 2007 8,821 May 2007 55 4,000 6,000 8,000 10,000 12,000 50 Active Listings 60 70 80 90 Average Days on Market Austin Area Real Estate Market Remains Stable Central Texas single-family home sales for May 2008 are up slightly from the previous month, while the number of days on market is down. “Despite economic conditions across the nation, Austin continues to have a relatively low unemployment rate and cost of living index,” said ABoR Chairman Socar Chatmon-Thomas. “While we’re not enjoying the booming real estate markets of 2006 and 2007, we have seen steady increases in sales volume since January 2008.” The 2,154 single-family homes sold in May 2008 contributed $566,827,254 to the local economy. In May, homes sat on the market for an average of 64 days. The median price for single-family homes reached $196,120. Free Estimates SUPRA Keys Available Diamond Sponsor 2001 2002 2003 2004 2005 2006 2007 2008 CenTex House Leveling is one of the only “full service” foundation repair companies in Austin. Whether your property has a pier and beam or slab foundation, CenTex House Leveling has the personnel, resources and experience to ensure your closing is completed in a timely manner. AUSTIN REALTOR® 14 Funding Out of Closing Financing Options Next Day Appointments Flexible Scheduling 1120 East 52nd Austin 444-LIFT July 2008 New Designated REALTORS® Roy Leonard Allen Roy Allen Realty Jim Dooley Connect Realty.com Frank D. Seely Frank Seely Anna Anami The Boutique Real Estate Cheryl Eskridge Wimberley View Realty, LLC Scott Joseph Storm Storm Development, Inc. Robert H. Brown Robert Brown Company Darren J. Fox Darren J. Fox Jason Tarr Great Locations Realty Chris Cagle Chris Cagle, REALTOR® Cass Gabriel RE/MAX Elite Group Tom Wattinger Wattinger Properties, Inc. Michelle Cherry Cherry Partners, LLC Tina Hearne Gardner Ambassador Real Estate Team Krisstina Wise The Goodlife Team Christopher Clement Synergy Property Group Luke A. Graves Luke Graves Realty Kyle Mitchell Crabb Access Direct Lee Ann Linder Realtruism Classifieds SIGNS FOR SALE — 10 Keller Williams signs for sale. Good to excellent condition. $25 each. Also Open House and For Sale Directionals in new condition $5 ea. Call Larry Shumake 512-422-0007 or [email protected]. LOCKBOXES FOR SALE — Lockboxes for sale. Excellent condition, used once each. Purchased in 2007. $50 each, $80 for two or $90 for three. Call 743-3722. FOR SALE — DocuPen RC800 (Google it) amazing pen-size color scanner with software $125. Call Anne at 512-784-7263. LOOKING TO BUY OR SELL SOMETHING? Classified ads are free for members to advertise their used office equipment, furniture or computers. Submit your ad (maximum of 30 words, including contact info) to [email protected] or fax to 512/454-5369, attn. Marketing, by the 15th of the month for next month’s issue. Condolences to the family and friends of REALTOR® Royce G. McClinton. Mr. McClinton passed away in early May. Condolences to the family and friends of REALTOR® Edward Bushak. Mr. Bushak passed away in mid-April. AUSTIN REALTOR® 15 July 2008