Book Retail Industry Report Final 2011
Transcription
Book Retail Industry Report Final 2011
The research was funded by the South African Booksellers Association BOOK RETAIL INDUSTRY SURVEY 2011 REPORT SEPTEMBER 2012 Willem Struik Research analyst Page |2 Contents 1 2 The survey 9 1.1 Historical background 9 1.2 Objective and scope of the survey 9 1.3 Industry segmentation 10 1.4 Data collection process 11 1.5 Assessment of the returns 11 1.6 Representative nature of the survey sample 12 1.6.1 Estimating the local book supply industry’s turnover values 13 1.6.2 Determining the local bookseller industry turnover values 15 1.6.3 Interpretation of survey representation of total industry 18 18 1.6.3.2 Religious trade sub-sector 18 1.6.3.3 Education sub-sector 18 1.6.3.4 Academic sub-sector 19 1.7 Participating booksellers 19 1.8 Data capturing process 20 1.9 Data analysis 20 1.10 Comparison with the 2008 and 2006 surveys 21 Participant profiles 22 2.1 22 Bookseller categories 2.2 Contribution of book sales to total product sales 23 2.3 Supplementary sales and marketing strategies 24 2.4 3 1.6.3.1 General trade sub-sector Turnover profile of participating booksellers 24 Industry survey results 28 3.1 Total book turnover per industry sub-sector 28 3.2 Book retailing infrastructure per province 29 3.3 Consumer book sales per sub-sector and province 31 3.3.1 Trade books 31 3.3.2 Educational books 32 ©SA Booksellers Association Book Retail Industry Survey 2011 Report Page |3 3.3.3 Academic books 32 3.4 Supplier profile 33 4 Library suppliers 34 5 Analysis per industry sub-sector 39 5.1 General trade books industry sub-sector 39 4.2 Religious trade books sub-sector 45 4.3 4.4 6 7 Education books sub-sector Academic books sub-sector 48 52 Comparison between survey results 57 6.1 Participants common to the surveys 57 6.2 Context of the surveys 57 6.2.1 Industry context 57 6.2.2 Changes in the industry supply chain 58 6.2.3 External influences 60 6.2.4 Economic context 61 6.3 Representative nature of the comparative database 64 6.4 Comparative turnovers for 2011, 2008 and 2006 68 6.5 Contribution to sub-sector turnover by province 70 6.6 Number of retail outlets by province 72 Final remarks 75 ©SA Booksellers Association Book Retail Industry Survey 2011 Report Page |4 List of figures Representative nature of the survey sample 1 Estimated turnovers of non-participant book suppliers 13 2 Total turnover of participant book suppliers 14 3 Estimated turnover of all local book suppliers 15 4 Publisher survey: Bookseller turnovers at wholesale values 16 5 Publisher survey: Bookseller turnovers at retail values 16 6 Publisher survey: Booksellers industry turnovers at retail values 17 7 Bookseller survey turnovers from locally sourced books 17 8 Bookseller survey representation of total industry turnover 18 Participant profiles 9 Participating booksellers 20 10 Bookseller categories and sub-sector focus 23 11 Books’ contribution to total product sales 23 12 Additional sales and marketing strategies applied 24 13 Number of booksellers in turnover bracket 24 14 Number of retail outlets per bookseller 25 15 Number of booksellers selling electronic books 25 16 Legal status of booksellers 25 17 Shareholding profile: All participant booksellers 26 18 Majority shareholding by population group 26 19 Majority shareholding by gender 27 20 Broad Based Black Economic Empowerment (BBBEE) status 27 Industry survey results 21 Total turnover profile 28 22 Turnover profile per customer category 29 ©SA Booksellers Association Book Retail Industry Survey 2011 Report Page |5 23 Number of outlets per province: All contact booksellers 29 24 Geographic distribution of sales: All contact booksellers 30 25 Geographic distribution of sales: Trade books 31 26 Geographic distribution of sales: Educational books 32 27 Geographic distribution of sales: Academic books 32 28 Source of product: All booksellers 33 Library suppliers 29 Industry sub-sector focus: Library suppliers 34 30 Turnover profile: Library suppliers 34 31 Legal status: Library suppliers 35 32 Sale of electronic books: Library suppliers 35 33 Marketing strategies: Library suppliers 35 34 Turnover profile by bookseller category: Library suppliers 36 35 Library supplier share of sub-sector turnover 36 36 Customer category profile by bookseller category 37 37 Library suppliers’ share of book retail industry library sales 37 38 Source of library supplies by industry sub-sector 38 General trade booksellers 39 Legal status: General trade booksellers 39 40 Ownership: General trade booksellers 39 41 Books’ contribution to total sales: General trade sub-sector 40 42 Supplementary marketing strategies: General trade sub-sector 40 43 Bookseller turnover brackets: General trade sub-sector 40 44 Number of outlets per bookseller: General trade sub-sector 42 45 Turnover profile: General trade booksellers 42 46 Customer profile: General trade booksellers 42 ©SA Booksellers Association Book Retail Industry Survey 2011 Report Page |6 47 Number of outlets per province: General trade booksellers 44 48 Geographic distribution of sales: General trade booksellers 44 49 Supply analysis: General trade books 44 Religious trade booksellers 50 Legal status: Religious trade booksellers 45 51 Shareholding: Religious trade booksellers 45 52 Number of outlets per bookseller: Religious trade booksellers 46 53 Books’ contribution to total turnover: Religious trade booksellers 46 54 Supplementary marketing strategies: Religious trade booksellers 46 55 Customer profile: Religious trade booksellers 47 56 Number of outlets per province: Religious trade booksellers 47 57 Geographic distribution of sales: Religious trade bookshops 48 58 Source of religious trade books 48 Educational Booksellers 59 Legal status: Educational booksellers 49 60 Ownership and shareholding profile: Educational booksellers 49 61 Books’ contribution to total sales: Educational booksellers 50 62 Number of outlets per bookseller: Education sub-sector 50 63 Annual book turnover profile: Education sub-sector 50 64 Turnover profile by sub-sector: Education booksellers 51 65 Customer profile: Educational booksellers 51 66 Geographic distribution of sales: Education booksellers 51 67 Supplier analysis: Educational booksellers 52 Academic Booksellers 68 Legal structure: Academic booksellers 52 69 Ownership and shareholding: Academic booksellers 53 ©SA Booksellers Association Book Retail Industry Survey 2011 Report Page |7 70 Books’ contribution to total sales: Academic booksellers 53 71 Supplementary marketing strategies: Academic booksellers 53 72 Annual book turnover profiles: Academic booksellers 54 73 Number of outlets per bookseller: Academic booksellers 54 74 Turnover profile by product category: Academic booksellers 54 75 Customer profile: Academic booksellers 55 76 Geographic distribution of sales: Academic booksellers 55 77 Supplier analysis: Academic books 56 Changes in industry supply chain 78 Publisher supply chain: All industry sub-sectors 58 79 Publisher supply chain: General trade sub-sector 59 80 Publisher supply chain: Religious trade sub-sector 59 81 Publisher supply chain: Education sub-sector 60 82 Publisher supply chain: Academic sub-sector 60 Economic Context 83 Gross domestic product: Year-on-year per capita growth rate 61 84 Retail sales annual growth rate 61 85 Consumer price index (CPI) and Producer price index (PPI) 62 86 Business and consumer confidence indices 63 87 S.A. Reserve Bank benchmark interest rate (repo rate) 63 88 Average annual currency exchange rates 63 89 Average annual currency exchange rates (inverted ratio’s) 64 90 Currency exchange rates indexed 2007 = 100 64 ©SA Booksellers Association Book Retail Industry Survey 2011 Report Page |8 Comparative database for 2011, 2008 and 2006 91 Grossed up direct import survey values to industry estimates 65 92 Bookseller industry values including direct imports 65 93 Industry representation including direct imported books 66 94 Comparison of industry, survey and comparative databases for 2011 66 95 Comparison of industry, survey and comparative databases for 2008 66 96 Comparison of industry, survey and comparative databases for 2006 66 97 Representation: Comparative databases to survey databases 67 98 Representation: Comparative databases to estimated industry totals 67 Lateral survey comparisons 2011, 2008 and 2006 99 Turnover profiles: Comparative trade and academic sub-sectors 68 100 Year-on-year change in turnover: Comparative booksellers 68 101 Customer profiles: Comparative booksellers 68 102 Year-on-year changes in turnover per customer category 69 103 Geographic distribution of sales: Both trade sub-sectors 70 104 Geographic distribution of sales: Academic sub-sector 70 105 Supplier analysis: All booksellers 71 106 Number of outlets per sub-sector by province 72 107 Average turnover per outlet: Trade booksellers 2008 and 2011 73 108 Year-on-year turnover change per province: Trade booksellers 73 109 Average turnover per outlet: Academic booksellers 2008 and 2011 74 110 Year-on-year turnover change: Academic booksellers 2008 and 2011 74 ©SA Booksellers Association Book Retail Industry Survey 2011 Report Page |9 1 The survey 1.1 Historical background In 2003 the South African Booksellers Association (SABA) commissioned an exploratory industry survey of the local book retail industry to be conducted parallel to a similar survey conducted by the Publishers’ Association of South Africa (PASA). For a number of reasons, the response to the SABA survey was poor and no representative report could be issued. However, the importance of statistical information on the book retail industry was emphasised by numerous requests for information from local and international book practitioners, from government and cultural organisations, and from international book industry associations. At the end of 2006 the executive committee of SABA decided to conduct another survey of the local book retail industry reviewing the calendar year 2006 and extended the scope of the survey to include all practising booksellers in the country, irrespective of their membership of any trade organisation. The survey was done by means of a standardised questionnaire. The response of the book retailers was sufficiently representative of the industry to produce a report. This report was released in May 2007. A similar survey was conducted for the 2008 calendar year. At the beginning of 2012 the executive committee of SABA decided to conduct another survey for the calendar year 2011 along the lines of the previous surveys so that certain comparisons could be made. 1.2 Objective and scope of the survey The objective of the survey was to provide a broad overview of the shape and the size of the local book retail industry for the calendar year 2011. The book retail industry is divided into four sub-sectors: general trade books, religious trade books, school books and academic books. For each of the four industry sub-sectors data was collected on the total sales of each participant across all their product lines. Only retailers for whom books contributed more than 10% to total sales were included in the survey, thus eliminating general supermarkets, curio shops, pharmacies and a number of other non-traditional book outlets from the target group. Each participant was requested to provide annual net book turnover values, excluding VAT, for a number of customer categories, which included direct consumer sales (general public and academic students) and institutional sales (libraries, academic institutions, schools, state and parastatal institutions and NGOs and other to be specified). This information was based on the broad classification of customers in the booksellers’ sales records. Each participant was asked to provide, for each of the nine provinces, its number of shops directly serving the public and the contribution each province made to national book sales. No provincial sales data was collected from library suppliers and mail order booksellers. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 10 Supplier information was collected for each product category in terms of annual purchases at cost price in terms of books sourced from local publishers and/or local distributors of imported books and of direct imports from overseas publishers or wholesalers. Acknowledging that there will always be some degree of crossover sales between the different product categories, with, for example, some educational books sold through trade booksellers, annual book sales values based on title or supplier information was collected for each of the four main product categories. The last questions concerned the legal status of the enterprise, shareholding and BBBEE status. 1.3 Industry Segmentation Besides the standard segmentation into the four industry sub-sectors, viz. general trade, religious trade, educational and academic, a further distinction was made between different modes of bookselling. A distinction was made between contact booksellers and library supply specialists. As only one mail order bookseller participated in the survey, its data was added to that of the contact booksellers. To identify all possible local book retailers, a number of local publishers with a significant share in a specific sub-sector of the local market were asked to provide the names and contact details of their book retail customers. The publishers responded well to this request, and a comprehensive list of retail participants in each sub-sector could be compiled. It became apparent that although most booksellers focus on serving one of the four market sub-sectors almost to the exclusion of others, there were a small number of booksellers who operated to some degree in two or three of the market sub-sectors. The following book retailers who are not members of SABA were invited to participate in the survey. All SABA members were invited to participate. General trade sub-sector Airport Retail Concession Diskonto Boeke ebooks.etc Estoril Books Graffiti Jasmyn P.N.A. The Book People Titles Travelling Bookshop Ultimate Bookshop Religious trade sub-sector Christian Connection Christian Book Discounters CUM Books Derek Prince Ministries Gospel Direct ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 11 Impact Christian Media Mission Press OM Books Rivers Resource Centre Shekina Woodlands Academic Book Retailers Academic Bookshop Cape Hub Bookshop Discount Textbooks Fons Libris I.H. Pentz Booksellers Johannesburg Agencies Knowledge Resources Mindmatters Educational Pharma Books Picsie Books Sherwood Books TestKraft Varsity Booksellers VIB Bookshop To ensure a representative sample of participants, a number of companies in each bookseller category were identified whose participation was regarded as being highly desirable to the survey (called the core list). The estimated market share of the 67 core listed booksellers in each industry sub-sector was in excess of 80%. 1.4 Data collection process On 12 March 2012 a total number of 140 booksellers were contacted via e-mail with a covering letter explaining the purpose of the survey, and the questionnaire attached. The first deadline for returns was set at 31 May 2012. By the first deadline, only three booksellers had responded. On 1 June a reminder was sent to all booksellers on the initial distribution list, extending the deadline to 30 June. By the second deadline, 15 booksellers had responded. On 1 July a third letter was sent to the core list booksellers and the deadline extended to 20 July. Outstanding core book retailers were reminded weekly by e-mail to complete their questionnaires. The deadline was twice further extended to 31 August and outstanding core list booksellers contacted regularly. The SABA office played an active role in persuading members to participate in the survey. By the final deadline, a total of 57 returns had been received, of which 53 could be used for the survey. Not participating was one of the larger national groups in the general trade sub-sector and a further 21 core list members, mostly school book retailers and distributors. After consultation with the SABA office, it was decided to end the data collection process and start analysing the data received. 1.5 Assessment of the returns A total of 57 returns were received. Four of these were too incomplete to be used in the survey. The 53 returns used in the survey were from the categories tabled below. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 12 Number of All Core list booksellers booksellers bookseller General Trade 45 23 Religious Trade 11 Education Contact Library retailer Supplier 19 11 8 4 4 4 0 63 25 19 19 0 Academic 21 15 11 7 4 All sub-sectors 140 67 53 41 12 1.6 Participant Representative nature of the survey sample Two parallel industry surveys were conducted for 2011; one comprising of the book retailers and the other the local book suppliers. The results of these two surveys were cross-correlated to estimate the turnovers of those practitioners who did not participate in the two surveys. When added to the survey results the total values of each sub-sector of the two industries could be estimated to a reasonable degree of accuracy. Estimating the total annual turnover values for each industry sub-sector needed to overcome two barriers: 1. Not all booksellers participated in the book retailer survey and not all suppliers participated in the book publisher survey. Hence neither survey totals reported the industry totals. 2. Booksellers purchased some of their books directly from overseas suppliers (not covered by the publisher survey), and publishers distributed their products to sales outlets other than booksellers (not covered by the retailer survey). Individual booksellers reported on their total turnovers distinguishing between two possible sources of product (locally distributed or directly imported) and publishers distinguished between two possible destinations for the product (home market or export market). Three independent sources of data were used to estimate the total turnover values of each sub-sector of the industry; 1. The data collected by the two industry surveys; 2. Ranked lists of debtor and creditor account annual values supplied by leading booksellers and publishers in each sub-sector 3. Detailed rankings of suppliers to the book retail industry contained in the Nielsen BookScan SA 52 Week Standard Executive Report 2011. Leading booksellers in each sub-sector supplied the research team with their 2011 creditor accounts in descending order of local purchase values. From these lists all significant suppliers of product in each sub-sector could be identified and ranked in order of annual net turnover. 59 of these suppliers participated in the publishing industry survey, thus providing fixed points on these rankings and indicating approximate annual turnovers with the book trade. Leading publishers in each sub-sector supplied the research team with their 2011 debtor accounts again ranked in descending order of annual sales values. These lists were used to identify all leading booksellers. As 53 booksellers participated in ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 13 the book retail industry survey, a number of absolute values could be attached to these ranked positions. Estimating the total industry turnover value of the local bookseller industry was done in two phases; total industry turnover values of the local book supply industry (local publishers and local distributors of imported books) were estimated per industry subsector. Local booksellers’ share of publishers’ distribution to the home market was then applied to these estimates. 1.6.1 Estimating the local book supply industry’s total turnover values The book publishing industry survey was used as the primary source for the estimation of total industry value, as it was the more comprehensive survey with a higher degree of industry participation in the survey across all the industry subsectors. The Publishers’ Association of South Africa (PASA) membership list was augmented with a number of suppliers in each industry sub-sector who were not PASA members. This combined list was then compared with the list of survey participants to identify those who did not participate in the survey, and possible turnover values assigned to each. Research based on the publishing activity profiles supplied in the 2011 edition of Guide to Publishing in South Africa and some basic Internet research was used to allocate a primary publishing locus area to each of these non-participant suppliers. Note that the total number of practitioners indicated in the tables below is greater than the actual number of practitioners as some of them were active in more than one industry sub-sector or market niche. Altogether 207 practitioners were identified: The 59 participants to the survey and 148 other local book suppliers identified from the bookseller creditor accounts. Of these 6 general trade suppliers focused exclusively on the import market, as did 2 academic suppliers. Figure 1: Estimated turnover of non-participant book suppliers: Non-participating local suppliers Number Estimated annual net turnover Local Import Local Imported All products General trade 10 6 R 65,000,000 R 61,000,000 R 126,000,000 Religious trade 6 0 R 10,000,000 Trade sub-sector 16 6 R 75,000,000 School books 110 R 141,000,000 R 141,000,000 FET textbooks 18 R 5,000,000 R 5,000,000 ABET Workbooks 11 R 1,000,000 R 1,000,000 Education sub-sector 139 0 R 147,000,000 R 147,000,000 Academic textbooks 12 2 R 18,000,000 R 10,000,000 R 61,000,000 R 11,000,000 Professional books R 136,000,000 R 29,000,000 R0 Scholarly books 4 Academic sub-sector 16 2 R 18,000,000 ©SA Booksellers Association Book Retail Industry Survey 2011 Report R 3,000,000 R 3,000,000 R 14,000,000 R 32,000,000 P a g e | 14 All sub-sectors 1. 2. 171 8 R 240,000,000 R 75,000,000 R 316,000,000 From the PASA membership list, the creditor data supplied by booksellers and the Nielsen BookScan SA 52 Week Standard Executive Report 2011 171 local publishers and 8 distributors of imported books were identified who did not participate in the book publishing industry survey. By applying the rankings supplied by the booksellers and extrapolating the Nielsen BookScan turnover data these non-participating locally based book suppliers were estimated to have a total annual turnover at publisher net invoice value of R316,000,000 of which R240,500,000 was generated by locally published books and R75,500,000 imported books. Figure 2: Total turnover of participant book suppliers: Survey Number Annual net turnover participants Local Import General trade 11 6 R 337,874,000 R 465,826,000 R 803,700,000 Religious trade 6 6 R 144,678,000 R 81,234,000 R 225,912,000 Trade sub-sector 17 12 R 482,552,000 R 547,060,000 R 1,029,612,000 School books 21 1 R 1,435,766,000 R 182,168,000 R 1,617,934,000 FET textbooks 6 1 R 128,755,000 R 1,056,000 R 129,811,000 ABET Workbooks 6 0 R 7,483,000 R0 R 7,483,000 Education sub-sector 33 2 R 1,572,004,000 R 183,224,000 R 1,755,228,000 Academic textbooks 6 3 R 262,046,000 R 32,272,000 R 294,318,000 Professional books 2 5 R 219,841,000 R 22,924,000 R 242,765,000 Scholarly books 4 3 R 4,113,000 R 10,442,000 R 14,555,000 Academic sub-sector 12 11 R 486,000,000 R 65,638,000 R 551,638,000 All sub-sectors 62 25 R 2,540,556,000 R 795,922,000 R 3,336,478,000 1. 2. Local Imported All products The book publisher survey recorded the turnover values at net publisher invoice value of R3,336,478,000 of which R2,540,556,000 was generated by locally published books and R796,922,000 by imported books supplied by locally based distributors. Although only 59 companies participated in the survey, some of them participated both as local publishers and as local distributors of imported books, and were counted in each category. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 15 Figure 3: Estimated turnover of all local book suppliers: Industry estimate Number Estimated annual net turnover of total turnover Local Import General trade 21 12 R 403,000,000 R 527,000,000 R 930,000,000 Religious trade 12 6 R 155,000,000 R 81,000,000 R 236,000,000 Trade sub-sector 33 18 R 558,000,000 R 608,000,000 R 1,166,000,000 School books 131 1 R 1,577,000,000 R 182,000,000 R 1,759,000,000 FET textbooks 24 1 R 134,000,000 R 1,000,000 R 135,000,000 ABET Workbooks 17 0 R 8,000,000 R0 R 8,000,000 Education sub-sector 172 2 R 1,719,000,000 R 183,000,000 R 1,902,000,000 Undergraduate textbooks 18 5 R 280,000,000 R 43,000,000 R 323,000,000 Professional books 2 5 R 220,000,000 R 23,000,000 R 243,000,000 Scholarly books 8 3 R 4,000,000 R 13,000,000 R 17,000,000 Academic sub-sector 28 13 R 504,000,000 R 79,638,000 R 583,638,000 All sub-sectors 233 33 R 2,781,000,000 R 871,000,000 R 3,652,000,000 1. 2. Local Imported All products Adding together the data collected from the participants and the estimated turnovers from those who did not participate in the survey, estimates were made of the total industry turnover values in each of the industry sub-sectors. The estimated turnover values of all locally supplied books amounted to R3,652,000,000 of which R2,781,000,000 was generated by the sale of locally published books. 1.6.2 Determining the local bookseller industry total turnover values Converting the supplier industry total turnover estimate to that of the local bookseller industry involves four steps; Adjusting the book supplier industry values by: 1. Applying the supplier industry survey turnovers at wholesale value to an equivalent value for the local bookseller industry by eliminating export sales. 2. Converting wholesale values to a retail values by adding back the average bookseller trade discounts received in each sub-sector. 3. Converting the survey totals to industry total estimates by grossing up with the survey participating rate as established by the supplier’s survey report. Adjusting the bookseller industry survey values by; 4. Deducting the turnover bookseller turnover values due to the direct importation of books from overseas suppliers, as these had not been recorded by the publishers’ survey. Finally the two turnover estimates were related to each other to determine the degree to which the bookseller survey represented the estimated total bookseller industry turnover values. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 16 Figure 4: Publisher survey: Bookseller turnover at wholesaler values Publisher survey turnover Publisher survey Bookseller Survey bookAll contact booksellers total net turnover market share seller turnover General trade books R 803,700,000 73.3% R 594,184,000 Religious trade books R 225,912,000 86.7% R 179,857,000 R 1,755,227,000 24.3% R 395,392,000 Academic books R 551,637,000 94.5% R 283,768,000 Total book sales R 3,336,476,000 Educational books 1. 2. 3. R 1,453,201,000 The book publishers’ survey established the percentage of the publisher’s output distributed through the local bookseller industry. This percentage is applied to determine the bookseller industry’s turnover in terms of publisher survey net invoice value. The bookseller industry accounted for 73.3%, 86.7%, 24.3% and 94.5% respectively of the publisher survey turnovers in the general trade, religious trade, education and academic industry sub-sectors. Of the R3,336,476,000 industry turnover at wholesale process values recorded by local book distributors, local booksellers distributed R1,453,201,000. Figure 5: Publisher survey: Bookseller turnover at retail values Publisher survey turnovers Bookseller Bookseller Bookseller All contact booksellers Net turnover discount Gross turnover General trade books R 594,184,000 44.6% R 1,072,933,000 Religious trade books R 179,857,000 40.1% R 300,290,000 Educational books R 395,392,000 30.1% R 565,929,000 Academic books R 283,768,000 34.4% R 432,247,000 Total book sales R 1,453,201,000 1. 2. 3. R 2,371,399,000 The bookseller turnover values determined in the previous table were converted to retail values by adding back the average trade discounts received by booksellers. Only turnovers recorded in the publishers’ survey have been taken into account at this stage. The publisher wholesale turnover value of R1, 453,201,000 translates to bookseller retail value of R2,371,399,000. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 17 Figure 6: Publisher survey: Bookseller industry turnover at retail values: Supply industry turnovers Publisher survey Publisher survey Industry gross turnover representation gross turnover R 1,072,933,000 86.4% R 1,241,821,000 Religious trade books R 300,290,000 95.8% R 313,455,000 Educational books R 565,929,000 92.2% R 613,806,000 Academic books R 432,247,000 94.4% R 457,889,000 Total book sales R 2,371,399,000 All contact booksellers General trade books 1. 2. 3. 4. R 2,626,971,000 The publisher industry survey captured turnover data in the general trade subsector was estimated to represent 86.4% of the total industry turnover. Applying this ratio to the bookseller turnover at retail value estimates the booksellers’ total industry turnover to be R1,241,821,000 per annum. The publisher industry survey captured turnover data in the religious trade subsector was estimated to represent 95.8% of the total industry turnover. Applying this ratio to the bookseller turnover at retail value estimates the booksellers’ total industry turnover to be R313,455,000 per annum. The publisher industry survey captured turnover data in the education sub-sector was estimated to represent 92.2% of the total industry turnover. Applying this ratio to the bookseller turnover at retail value estimates the booksellers’ total industry turnover to be R613,806,000 per annum. The publisher industry survey captured turnover data in the academic sub-sector was estimated to represent 94.4% of the total industry turnover. Applying this ratio to the bookseller turnover at retail value estimates the booksellers’ total industry turnover to be R457,889,000 per annum. Figure 7: Bookseller survey turnover from locally sourced books Turnover at retail prices Total net Direct import Total local All contact booksellers turnover turnover Turnover R 1,116,973,000 10.8% R 996,340,000 Religious trade books R 242,525,000 5.1% R 230,156,000 Educational books R 228,568,000 8.3% R 209,597,000 Academic books R 647,596,000 39.1% R 394,386,000 Total book sales R 2,235,661,000 General trade books 1. 2. 3. R 1,830,479,000 The bookseller survey recorded the purchases local booksellers made directly from overseas suppliers. As these values were not recorded in the publishers’ survey, they were subtracted in order to do a like-for-like comparison. The booksellers’ survey recorded that local general trade booksellers purchased 10.8% of they total purchases directly from abroad. The total general trade turnover recorded in the bookseller survey was hence reduced by 10.8% to R996,340,000 representing the turnover value of locally resourced books. Similar calculations for the other three sub-sectors indicates that across all subsectors books to the retail value of R405,182,000 [R2,235,661,000 – R1,830,479,000] were purchased directly from overseas suppliers. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 18 Figure 8: Bookseller survey representation of total industry turnover Survey turnover as Industry turnover Survey turnover Survey % % of industry turnover at retail prices at retail prices Representation General trade books R 1,241,821,000 R 996,340,000 80.2% Religious trade books R 313,455,000 R 230,156,000 73.4% Educational books R 613,806,000 R 209,597,000 34.1% Academic books R 457,889,000 R 394,386,000 86.1% Total book sales R 2,626,971,000 R 1,830,479,000 69.7% Having expressed the turnovers of both industry surveys in terms of home market sales and home market purchases at a common retail price value, the adjusted turnover values are related to determine the percentage the bookseller survey represented the estimated total bookseller industry in terms of turnover. 1.6.3 Interpretation of survey representation of total industry 1.6.3.1 General trade sub-sector The bookseller survey recorded approximately 80.2% of all industry turnover in this industry sub-sector. One of the major general trade national bookseller chains did not participate in the survey. A fairly large mail order bookseller did not participate, nor did three prominent library suppliers focussing on the general trade sub-sector. A number of the smaller independent general trade contact booksellers, many located in the larger towns, also did not participate in the survey. Combined these booksellers accounted for the almost 20% of the estimated industry turnover not represented in the survey. 1.6.3.2 Religious trade sub-sector The bookseller survey recorded approximately 73.4% of all industry turnover in this industry sub-sector. All the national religious trade bookseller groups participated in the survey. However, none of the almost 250 independent bookshops attached to the larger congregations responded to the invitation to participate in the survey. Some of the larger of these outlets are known to have quite substantial turnovers and their combined turnover would account for a large proportion of the 26.6% not covered by the survey. The general trade bookseller chain not participating is known to contribute substantially to the sale of religious books. 1.6.3.3 Education sub-sector The bookseller survey recorded approximately 34.1% of all industry turnover in this industry sub-sector. Only 19 of the 63 SABA members identified as school book retailers participated in the survey, of which 12 were schoolbook distributors not holding stock on a yearround basis and merely fulfilling orders on an order-to-order basis. In addition two national academic booksellers also participated in the school book industry, and together account for nearly 10% of all bookseller sales recorded by educational ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 19 publishers. Some of the general trade booksellers sell school dictionaries and learning and examination aids to the general public. The active debtor account lists supplied by leading educational publishers indicated sales to an additional 350 booksellers or distributors who are not members of SABA. Some of these outlets accounted for a few million rand of turnover each, although most contributed less than 0.1% of total publisher revenue. Nearly all of these outlets sold a number of other product lines besides books, and their business information systems could not extract the data required by the survey. The fragmented state of the schoolbook supply chain accounted for the low survey participation rate in the education sub-sector. 1.6.3.4 Academic sub-sector The bookseller survey recorded approximately 86.1% of all industry turnover in this industry sub-sector. Professional books make up nearly 45% of the turnover of the academic book subsector, but more than 95% of these are sold directly by publishers to end-users such as law and accounting firms and government departments. For this reason these books have not been included in the supplier survey data on which the bookseller participation rates were based. All the major academic contact booksellers participated in the survey and a number of the leading local library suppliers also reported their sales values. Some of the 13.9% estimated industry turnover not represented in the survey results relate to the professional books sold via booksellers as undergraduate textbooks. A number of the smaller academic contact booksellers and library suppliers also did not participate in the survey. 1.7 Participating booksellers The following booksellers participated in the survey. They are listed in alphabetical order. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 20 Figure 9: Participating booksellers: Adams Early Readers New Edition Booksellers Addis Stationers Eastern Cape School Supplies P.N.A. African Book Connection Everybody's Books Pickwick Books Afro Book Supplies Exclusive Books Pillow Books Airport Retail Concession Fons Libris Praesidium Books Bargain Books Gospel Direct Pro Visions Books Book Express Hadeda Protea Boekhuis Books 24/7 Hargraves Library Supplies Red Ochre Books Books and Books Horizon Library Services Red Pepper Books Booktalk Ilisi Trading Rynew Booksellers Bookworld Juta Sky Suppliers BT Boeke Keletso Books Spectra Upfront BTC Office National Kumbi Books Tabankulu Bookshop Christian Connection L.J. Armstrong Booksellers Taberna Complete Bookshop Langa Spar The Book Lounge Cornea Boeke Leserskring Van Schaik Booksellers CUM Boeke M G Redhi Wordsworth Derek Prince Ministries Nazipazi Booksellers 1.8 Information Data capturing process The data collected from the questionnaires returned were captured in Excel. Several security measures ensured the confidentiality of the information, both in paper and electronic format. In order to protect the confidentiality of the information supplied by individual participants, it was decided not to report separately on any product sub-sector or bookseller category if fewer than four participants reported within that category of retailers. Booksellers were asked to distinguish between locally sourced books and directly imported books. Actual purchase values are not provided in this report, but the percentages of total purchases for each of these supplier categories are supplied per industry sub-sector. Because some of the participants were franchisors with no access to employment data of individual shops, and other participants were part of large corporations employing staff over a range of product lines, no data was collected on employment profiles, remuneration values and expenditure on training in the book sector. 1.9 Data analysis Data from the 53 questionnaires were analysed in order to construct a number of generic profiles of the South African general trade, religious trade, education and academic book retail industry sub-sectors. Most of the booksellers reported sales volumes in more than one of the industry subsectors. The data collected by the questionnaire confirmed the moderate degree of ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 21 crossover sales, with trade booksellers selling educational books and academic booksellers selling trade books, etc. For this reason the data was analysed at two levels: firstly at product level where the data was analysed according to product category; and secondly per bookseller subsector, where booksellers were grouped together in terms of the major focus of their business. Booksellers were deemed to fall into any one of the four industry subsectors if 60 per cent or more of their total book sales were derived from that category. Several security and quality control measures ensured the confidentiality and integrity of the information transfer process. The analysis, however, rests on the assumed accuracy of the data received from the individual participating companies. 1.10 Comparison with the 2008 and 2006 surveys Of the 29 participants in the 2008 survey, all but three participated in the 2011 survey. Only 15 participants participated in all three surveys done to date. Comparisons with the results of previous surveys is done at the end of this report. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 22 2 Participant profiles 2.1 Bookseller categories Participants were asked to indicate their main business focus in terms of the intended readership of the products they sold, the bookselling strategy they applied, and the contribution book sales made to their total annual sales by value. Four main industry sub-sectors were identified according to the intended readership of the products they sold: 1. General trade books, comprising of adult and children’s fiction and non-fiction books. 2. Religious trade books, intended for the general public, including adult and children’s fiction and non-fiction, bibles, hymnals etc, but excluding theological books used for formal tertiary level education. 3. Educational books, comprising mostly of school books used at primary and secondary education institutions, as well as school dictionaries, learning and examination aids and textbooks used at colleges for Further Education and Training (FET). 4. Academic books, which consist mostly of undergraduate textbooks but also some professional books designed as references for the legal and accounting professions, but sometimes used at university level for training in these professions. Four main bookselling strategies were identified; 1. Contact bookselling, where the bookseller and the individual book buyer make contact on the retailer’s premises, 2. mail-order and book club bookselling, 3. internet bookselling, 4. library and institutional suppliers. The first three strategies are consumer sales strategies with individuals as end-users. Booksellers in the fourth classification are deemed to be business-to-business booksellers. The above distinctions made eight combinations possible: General trade contact bookseller Religious trade contact bookseller Academic contact bookseller Educational stockholding book retailer Educational book distributor (order-to-order bookseller) Internet bookseller Library supplier Book club and mail-order bookseller The survey returns were analysed in order to classify the participants in each of these categories. If 60 per cent or more of sales originated from a specific industry sub-sector, the bookseller was deemed to specialise in that sub-sector; if 75 per cent of sales were generated using a particular sales strategy, the bookseller was allocated to that retailer category. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 23 Figure 10: Bookseller categories and sub-sector focus: General Religious Education Bookseller Trade Trade Classification Contact retailer Internet retailer Mail order Bookseller Library supplier Schoolbook distributor Total 1. 10 0 1 8 0 19 4 0 0 0 0 4 Academic Total 7 0 0 4 0 11 28 0 1 12 12 53 7 0 0 0 12 19 Most booksellers have a very clearly defined focus in terms of the industry subsector in which they operate and the sales strategies they apply. Some of the smaller contact booksellers serving rural areas operated in more than one industry sub-sector. Only library suppliers reported significant sales in more than one industry sub-sector. None of the participants recorded significant use of more than one sales strategy. Most contact booksellers indicated some internet selling, but the contribution to total sales was small. Religious trade booksellers were the most narrowly focussed on their sub-sector, recording 100% of total sales in that sub-sector. Academic booksellers reported a strong focus on academic books, with both general trade and academic books as secondary focus areas. 2. 3. 4. 2.2 Contribution of book sales to total product sales Booksellers were asked to indicate the contribution new books made to total product sales. Second hand book sales were recorded under “other product“. Figure 11: Books’ contribution to total product sales: Books’ contribution General Religious Education to product sales Academic Library trade trade Book sales value R 1,121,465,000 R 204,312,000 R 134,766,000 R 668,414,000 R 106,705,000 Total product sales R 1,425,144,000 R 393,394,000 R 226,135,000 R 768,501,000 R 106,705,000 Average book sales 78.7% 51.9% 59.6% 87.0% 100.0% 1. 2. 3. 4. 5. 6. suppliers Few contact booksellers sold books only. Most general trade booksellers recorded magazine and stationery sales making significant contributions to total product sales. Others sold music CD’s and DVD’s as well. Religious trade booksellers relied on music CD’s and DVD’s for a significant contribution to total group sales. Education booksellers sold mainly scholastic stationary in addition to books. Some academic booksellers sold second hand books as well as new books. Others sold art materials and computer accessories and stationary depending on the type of academic institutions they serve. Library suppliers sold new books only. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 24 2.3 Supplementary sales and marketing strategies Participants were asked to indicate which alternative sales and marketing strategies they used besides their main sales strategies of customer contact sales and/or library supplies. Figure 12: Additional sales and marketing strategies applied: Supplementary sales General Religious EduAcaStrategies Library trade trade cation demic suppliers Website sales 4 2 0 6 2 Telesales 0 0 0 3 0 Off-site sales 4 1 0 4 1 Party-plan sales 5 0 1 3 0 1. 2. 3. 4. By telephonic sales is meant the facility to place orders at dedicated call centres. By off-site sales is meant temporary contact sales facilities such as “courtyard” sales in shopping centres, sales stands at trade fairs, exhibitions, congresses etc. and author events. Sales visits to the premises of end-users included “party-plan” sales, visits to schools and PTA meetings etc. All booksellers reported at least one additional sales strategy besides their main strategy. The most common strategy was website sales followed by off-site sales and telesales. 2.4 Turnover profile of participating booksellers This section summarizes the profiles of participating booksellers in a number of different ways. Figure 13: Number of booksellers in turnover bracket: Annual book turnover profile Number of All booksellers booksellers Less than R5 million 23 R5 million to R10 million 10 R10 million to R20 million 5 R20 million to R50 million 7 R50 million to R100 million 4 More than R100 million 4 Survey sample 53 Most participating booksellers had annual book turnovers of less than R10 million, whilst only four recorded annual turnovers of more than R100 million. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 25 Figure 14: Number of retail outlets per bookseller: Number of contact sales outlets in bookseller group All contact booksellers Number of booksellers 1 25 2–5 4 6 – 10 4 11 – 20 1 More than 20 6 Sample size 40 Most contact booksellers were single outlet enterprises, with only six having more than 20 outlets per bookseller group. Figure 15: Number of booksellers selling electronic books: Sale of electronic books All booksellers Trade books 5 Educational books 3 Academic books 3 Of the 53 participating booksellers, only 11 reported some activity in the sale of electronic books. Figure 16: Legal status of booksellers: Legal status All booksellers Number of Booksellers For-profit organization 52 Sole proprietor 4 Closed corporation 31 Partnership 0 Private company 12 Public company 5 Non-profit organization 1 Public benefit organization 1 1. 2. 3. As most of the smaller and independently owned booksellers did not participate in the survey, the above profile is not representative of the book retail industry. All but one of the participating booksellers were for-profit organizations. A closed corporation was the preferred legal status of the smaller booksellers. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 26 Figure 17: Shareholding profile: All participant booksellers: Shareholding All booksellers Number of booksellers % Foreign 1 % Local 52 % Local corporate ownership 7 % Local private ownership 46 1. 2. 3. The survey reflects the status of 53 booksellers out of more than 140 recorded in the membership lists of trade associations. Most of the booksellers who did not respond were smaller independent educational and religious booksellers. Eight participants, including the six largest booksellers, were subsidiaries of larger enterprises. All but one participant were locally owned, and 46 were privately owned. Figure 18: Majority shareholding by population group: Private shareholding profile Population group All booksellers 100% Black 17 80%- 99% Black 0 51% - 79% Black 3 50% Black 0 25% - 49% Black 2 1 - 24% Black 0 0% Black 24 Individual shareholding 46 1. 2. Of the 46 privately owned booksellers, 17 were wholly black owned and 24 wholly white owned. Most of the booksellers not participating in the survey were sole-proprietor educational booksellers (44, mostly black owned) or general or religious trade booksellers (33, mostly white owned) so that the profile above is not an accurate reflection of private shareholding in the industry. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 27 Figure 19: Majority shareholding by gender: Private shareholding profile Gender All booksellers 100% Male 16 80%- 99% Male 1 51% - 79% Male 4 50% Male 7 25% - 49% Male 2 1 - 24% Male 1 0% Male 15 Individual shareholding 46 1. 2. 3. 31 of the 46 participating privately owned booksellers were owned by sole proprietors. Most of the 7 with a 50:50 gender shareholding were married couples or life partners. Bookselling is often a family business and the shareholding profile above may not be representative of the industry. Figure 20: Broad Based Black Economic Empowerment (BBBEE) status: BBEEE rating Number of All booksellers Booksellers Exempted 23 Not rated 6 BBEEE rated 24 Level 1 3 Level 2 0 Level 3 9 Level 4 10 Level 5 1 Level 6 1 1. 2. 3. A number of participants reported that although their holding companies had been BBBEE rated, the book retail subsidiaries had not been rated separately. Such cases are reported as not having been rated. Almost all the smaller booksellers were exempted from obtaining an official rating as their annual turnover was below the minimum required for such rating. Library suppliers were nearly all rated as they trade with government departments through a tender or approved supplier system which requires rating. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 28 3 Industry survey results All turnovers reported in this survey are expressed as net and exclusive of VAT. Net turnover implies sales values after customer credits granted for returns and customer discounts. All turnover values are at bookseller net invoice values, unless stated otherwise. Most consumer sales are transacted at the retailer’s listed retail price, which in most cases correspond closely to the supplier’s recommended retail price. Institutional sales almost invariably are transacted at a discount on the listed price depending on the type of product, the category of customer, the value or volume of the transaction and other terms and conditions negotiated between bookseller and customer. 3.1 Total book turnover per industry sub-sector Figure 21: Total turnover profile: Turnover profile Total net % of total turnover turnover R 1,116,973,000 50.0% Religious trade books R 242,525,000 10.8% Educational books R 228,568,000 10.2% Academic books R 647,596,000 29.0% Total book sales R 2,235,661,000 100.0% All booksellers General trade books 1. 2. The booksellers which participated in the survey were mainly from the trade subsector of the industry: 50.0% of all recorded turnover was generated by general trade books, 10.8% by religious trade books, 10.2% by educational books and 29.0% by academic books. The sale of religious trade books within the survey sample is under-reported, as only one of the general trade bookseller national chains reported its sales of religious books separately from general trade sales. The Nielsen Bookscan SA 52 Week Standard Executive Report 2011 indicated that religious books constituted 9.6% of the total trade books sales of all general trade booksellers. If this contribution were applied to the survey data it would indicate an overreporting of R 60 million in general trade book turnover and an under-reporting of R 60 million in religious trade book turnover through general trade outlets. However, the values reported by the survey were used for all further analyses. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 29 Figure 22: Turnover profile per customer category: Customer profile Total net % of total turnover turnover R 1,356,840,000 60.7% R 559,461,000 25.0% Libraries R 85,821,000 3.8% Academic institutions R 55,764,000 2.5% R 156,582,000 7.0% R 21,119,000 0.9% All booksellers Individual consumer General public Academic students Institutional sales Schools Government and NGO's Total book sales 1. 2. R 2,235,662,000 100.0% The consumer market comprising of the general public and students account for 85.7% of sales. Institutional sales accounted for the balance of 14.3% Participating booksellers recorded a turnover of R 156,582,000 or 7.0% of total recorded sales to schools, 3.8% to public libraries, 2,5% to teaching institutions and 0.9% to government departments, business corporations and NGO’s. 3.2 Book retailing infrastructure per province Figure 23: Number of outlets per province: All contact booksellers: Number of outlets per province All All contact booksellers % of total booksellers turnover Western Cape 99 27.3% Eastern Cape 40 11.0% KwaZulu-Natal 41 11.3% Northern Cape 4 1.1% Free State 14 3.9% North West 10 2.8% Gauteng 129 35.5% Mpumalanga 13 3.6% Limpopo 13 3.6% Total 363 100.0% 1. 2. 3. The three main metropolitan areas, the Witwatersrand, Cape Peninsula and Durban-Pietermaritzburg areas, were best covered by contact booksellers. The national chains covered some of the larger towns, but the smaller towns and rural areas were sparsely covered. Between them, Gauteng and the Western Cape had more than half of all bookshops in the country (326 out of 518), followed by KwaZulu-Natal. The least developed in terms of book retailing infrastructure were North West Province, the Northern Cape and the Eastern Cape. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 30 Figure 24: Geographic distribution of sales: All contact booksellers: Geographic distribution of sales All All sub-sector contact sales booksellers % of total Turnover Western Cape R 455,187,000 23.4% Eastern Cape R 189,671,000 9.7% KwaZulu-Natal R 244,568,000 12.6% Northern Cape R 11,471,000 0.6% Free State R 67,444,000 3.5% North West R 56,425,000 2.9% R 840,381,000 43.2% Mpumalanga R 40,622,000 2.1% Limpopo R 42,373,000 2.2% Gauteng Total 1. 2. R 1,946,042,000 100.0% Gauteng, the Western Cape and KwaZulu-Natal together account for 79.2% of all recorded contact consumer sales. Although the contribution made by the smaller provinces is low, it is higher than that recorded in the previous two surveys. This is largely due to new academic bookshops having opened in these provinces. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 31 3.3 Consumer book sales per sub-sector and province Consumer sales exclude all institutional sales to schools, libraries, etc. Because the domicile of consumers who bought books via mail order could not be established the tables below exclude such sales. 3.3.1 Trade books Because only three religious trade booksellers operate countrywide, the recorded turnovers of all religious booksellers have been added to that of the general trade booksellers in order to protect the confidentiality of their turnover data. Figure 25: Geographic distribution of sales: Trade books: Geographic distribution of sales All General and religious trade books booksellers % of total turnover Western Cape R 351,511,000 28.1% Eastern Cape R 63,761,000 5.1% Kwa-Zulu Natal R 156,921,000 12.6% Northern Cape R 9,033,000 0.7% Free State R 38,772,000 3.1% North West R 18,371,000 1.5% R 564,606,000 45.2% Mpumalanga R 31,332,000 2.5% Limpopo R 15,078,000 1.2% Gauteng Total 1. 2. R 1,249,383,000 100.0% Gauteng contributed 45.2% of all consumer sales of trade books recorded nationwide, followed by the Western Cape with 28.1%. Including KwaZulu-Natal, the three largest provinces in terms of turnover accounted for 85.9% of all recorded consumer sales of trade books. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 32 3.3.2 Educational books Figure 26: Geographic distribution of sales: Educational books: Geographic distribution of sales All Educational books Booksellers % of total Turnover Western Cape R 10,121,000 7.2% Eastern Cape R 94,373,000 67.4% KwaZulu-Natal R 8,538,000 6.1% Northern Cape R 64,000 0.0% Free State R 2,210,000 1.6% North West R 1,643,000 1.2% R 20,412,000 14.6% Mpumalanga R 1,644,000 1.2% Limpopo R 3,034,000 2.2% Gauteng Total R 139,939,000 100.0% Because such a small percentage of educational booksellers participated in the survey, no conclusions can be drawn from these values. 3.3.3 Academic books Figure 27: Geographic distribution of sales: Academic books: Geographic distribution of sales All Academic books booksellers % of total turnover Western Cape R 93,556,000 16.8% Eastern Cape R 31,536,000 5.7% KwaZulu-Natal R 79,109,000 14.2% Northern Cape R 2,374,000 0.4% Free State R 26,462,000 4.8% North West R 36,411,000 6.5% R 255,363,000 45.9% R 7,645,000 1.4% R 24,263,000 4.4% R 556,719,000 100.0% Gauteng Mpumalanga Limpopo Total 1. 2. The academic book market is dominated by Gauteng, which accounts for more than 45% of all recorded sales. The top three provinces, Gauteng, Western Province and KwaZulu-Natal, accounted for 76.9% of recorded sales. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 33 3.4 Supplier profile Booksellers reported the source of their purchases: These were either locally published books or imported books supplied by locally based suppliers, or books imported directly from overseas sources, such as publishers, wholesalers or order consolidators. The first category of supplies would have been transacted in rand, whereas the direct imports were transacted in foreign currencies. Figure 28: Source of product: All booksellers: Supplier analysis % of book purchases by net purchase value All booksellers Trade books Locally supplied 89.2% Directly imported 10.8% Educational books Locally supplied 91.7% Directly imported 8.3% Academic books Locally supplied 60.9% Directly imported 39.1% All books Locally supplied 75.9% Directly imported 24.1% 1. 2. Across all four sub-sectors of the industry, 75.9% by value of books was sourced from locally based publishers and/or distributors for imported products; 24.1% was imported directly from abroad, either via locally based indent agents, overseas book distributors or overseas publishers. Academic undergraduate textbooks accounted for the largest proportion of direct imports (39.1% of all purchases), with educational books recording only 8.3% sourced overseas. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 34 4 Library suppliers Whereas 29 of the 53 participants reported sales to public, academic and educational libraries, 12 were dedicated library suppliers serving the library market almost exclusively. Their business profiles are distinctly different from that of contact booksellers. The initial survey of the local book retail trade identified 15 entities which focussed primarily on serving the needs of libraries. All 15 were added to the core list of significant contributors, and 12 participated in the survey. From information obtained from external sources the market share of the three library suppliers not participating in the survey was estimated to be just less than 10%. Hence the survey sample represents just over 90% of the library supplies from local booksellers. A number of specialist library suppliers based in the United Kingdom, Europe and the USA supply the academic library market directly from abroad. Neither the value of these sales nor their share of total academic library purchases could be established, but is generally regarded as exceeding that of local suppliers. Figure 29: Industry sub-sector focus: Library suppliers: Primary sub-sector All Contact Library booksellers booksellers suppliers General trade bookseller 13 11 2 Religious trade bookseller 4 4 0 Educational bookseller 22 19 3 Academic bookseller 14 7 7 All sub-sectors 53 41 12 1. 2. Seven of the 12 library suppliers focussed on the academic library market, two on the general trade library market and three on the education library market. Public libraries purchase few religious books, and no supplier focussed on this market. Figure 30: Turnover profile: Library suppliers: Annual book turnover profile All Contact Library booksellers booksellers suppliers Less than R5 million 23 18 5 R5 million to R10 million 10 8 2 R10 million to R20 million 5 2 3 R20 million to R50 million 7 5 2 R50 million to R100 million 4 4 0 More than R100 million 4 4 0 1. Library supply specialists tend to be small business enterprises rendering specialist services. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 35 2. This is reflected in the total annual turnovers recorded in the survey, with more than half recording turnovers less than R10 million per annum, and five less than R 5 million. Figure 31: Legal status: Library suppliers: Legal status All Contact Library booksellers booksellers Suppliers Sole proprietor 4 4 0 Closed corporation 32 24 8 Partnership 0 0 0 Private company 12 8 4 Public company 4 4 0 Public benefit organization 1 1 0 Most library suppliers were small companies and legally structured as closed corporations. Figure 32: Sale of electronic books: Library suppliers: Sale of electronic books All Contact Library booksellers booksellers suppliers Trade books 5 4 1 Educational books 3 2 1 Academic books 3 1 2 Of the 12 library suppliers four traded in electronic books. Figure 33: Marketing strategies: Library suppliers: Supplementary marketing All Contact Strategies Library booksellers booksellers suppliers Website sales 14 12 2 Telesales 3 3 0 Off-site sales 10 9 1 Only two out of 12 library suppliers engaged websites for marketing and direct sales purposes. Most business-to-business selling seems to be done on a personal contact basis. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 36 4.1 Total industry book sales per bookseller category Figure 34: Turnover profile by bookseller category: Library suppliers: Turnover profile by Contact % of Library sub-sector booksellers total R 1,084,717,000 51.0% R 32,256,000 30.2% Religious trade books R 242,525,000 11.4% R0 0.0% Educational books R 207,218,000 9.7% R 21,350,000 20.0% Academic books R 594,497,000 27.9% R 53,099,000 49.8% Total book sales R 2,128,956,000 General trade books suppliers % of total R 106,705,000 Academic books make up nearly half of library supplier sales. Figure 35: Library supplier share of sub-sector turnover: Library suppliers' share All Library of sub-sector turnover suppliers Total R 1,116,973,000 R 32,256,000 2.9% Religious trade books R 242,525,000 R0 0.0% Educational books R 228,568,000 R 21,350,000 9.3% Academic books R 647,596,000 R 53,099,000 8.2% Total book sales R 2,235,661,000 R 106,705,000 4.8% General trade books 1. 2. 3. 4. Booksellers % of Library suppliers accounted for R 106,705,000 in total sales, which is 4.8% of total turnover recorded. In the general trade sub-sector library suppliers accounted for only 2.9% of subsector sales, as most local publishers deal directly with the larger public library services. The recorded contribution of 9.3% in the educational book sector is unreliable, as most contact booksellers and distributors in this sub-sector did not participate in the survey. The recorded contribution of 8.2% for academic library supplies should be interpreted with caution. All direct supplies by overseas publishers are not included in the survey (estimated to be 39.1% of the total industry value) whereas seven of the nine library suppliers focussing on the academic subsector participated. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 37 Figure 36: Customer category profile by bookseller category: Customer profile Contact % of Library booksellers total R 1,354,985,000 % of suppliers total 63.6% R 1,855,000 1.7% R 556,719,000 26.1% R 2,742,000 2.6% Libraries R 13,417,000 0.6% R 72,404,000 67.9% Academic institutions R 33,410,000 1.6% R 22,354,000 20.9% R 154,435,000 7.3% R 2,147,000 2.0% R 13,467,000 0.6% R 5,097,000 4.8% R 2,523,000 0.1% R 106,000 0.1% Individual consumer General public Academic students Institutional sales Schools State and NGO's Corporations Total book sales 1. 2. 3. 4. R 2,128,957,000 R 106,705,000 Library suppliers recorded turnover in other market segments besides libraries. Public and academic libraries made up 67.9% of library suppliers’ total sales, with academic institutions, which sometimes purchase textbooks in bulk as part of their students’ academic course material, contributing a further 20.9% to total turnover. Website sales and telesales to the public and students contributed 1.7% and 2.6% to their total turnover respectively. School libraries accounted for R 2,147,000 (2.0%) of sales, and government departments (often educational reference libraries) and corporations a further 4.9%. Figure 37: Library suppliers’ share of book retail industry library sales: Net turnover by Booksellers’ turnover % of industry sub-sector General trade contact booksellers with libraries total R 2,303,000 2.7% R0 0.0% Education contact booksellers R 584,000 0.7% Academic contact booksellers R 10,530,000 12.3% Library suppliers R 72,404,000 84.4% All booksellers R 85,821,000 Religious trade contact booksellers 1. Library suppliers compete with contact booksellers for library sales. 2. Library suppliers recorded 84.4% of all library turnovers recorded by the book trade. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 38 Figure 38: Source of library supplies by industry sub-sector: % of purchases All books General Education trade books books by value supplied Locally supplied Directly imported 75.9 % 24.1 % 80.6 % 19.4 % 36.0 % 64.0 % Academic books 33.0 % 67.0 % 1. Books imported directly from overseas by local library suppliers make up 24.1% of their total turnover. 2. In the general trade sub-sector such imported books make up 19.4% of the total turnover value of R32,256,000 or R6,258,000. 3. In the education sub-sector such imported books make up 64.0% of the total turnover value of R21,350,000 or R13,664,000. 4. In the academic sub-sector such imported books make up 67.0% of the total turnover value of R53,099,000 or R35,576,000. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 39 5 Analysis per industry sub-sector This section of the report deals with the contributions of contact booksellers in each sub-sector. Most of these booksellers had a very definite focus on one of the four industry subsectors, and could hence be grouped into one of four categories of booksellers. Generally speaking, the larger the bookseller, the more sharply it focussed on a specific sub-sector of the book industry. However, nearly all participant booksellers recorded some sales in other sectors besides their focus market. 5.1 General trade books sub-sector Eleven general trade booksellers participated in the survey. Only two reported sales of electronic books. Figure 39 Legal status: General trade booksellers: Legal status All contact general trade booksellers Number of Booksellers Sole proprietor 0 Closed corporation 6 Partnership 0 Private company 3 Public company 2 The six smaller participants were all structured as closed corporations. Figure 40 Ownership: General trade booksellers: Shareholding Number of All contact general trade booksellers booksellers % Foreign 0 % Local 11 % Local corporate ownership 1 % Local private ownership 10 All booksellers were locally owned, and only one was part of a larger corporate structure. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 40 Figure 41 Books’ contribution to total sales: General trade sub-sector: Book sales contribution to General total product sales trade Book sales value R 1,121,465,000 Total product sales R 1,425,144,000 Average % book sales 78.7% Print books contributed 78.7% to total sales. Other important product lines were magazines and newspapers, general stationery and gift items. Figure 42 Supplementary marketing strategies: General trade sub-sector: Supplementary sales General Strategies trade Website sales 4 Telesales 0 Off-site sales 4 Party-plan sales 5 1. 2. 3. Four booksellers facilitated Internet purchases through their websites. None was specifically geared for telephone sales. Four regularly held sales drives in shopping courtyards or other temporary venues, and five had some selling activities at the premises of prospective customers. Figure 43 Bookseller turnover brackets: General trade sub-sector: Annual book turnover profile Number of All general trade booksellers booksellers Less than R 5 million 4 R5 million to R10 million 1 R10 million to R20 million 0 R20 million to R50 million 2 R50 million to R100 million 2 More than R100 million 2 Survey sample 11 1. 2. Four of the participants recorded total annual sales of less than R 5 million. At the other side of the spectrum two groups recorded turnovers exceeding R100 million. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 41 Figure 44 Number of outlets per bookseller: General trade sub-sector: Number of contact sales outlets per group Number of General trade booksellers booksellers 1 5 2–5 2 6 – 10 1 11 – 20 0 More than 20 3 Five of the booksellers were single outlet operations, whilst three had national chains of more than 20 outlets each. Figure 45 Turnover profile: General trade booksellers: Turnover profile General All booksellers % of total trade turnover R 1,052,542,000 93.9% Religious trade books R 34,373,000 3.1% Educational books R 19,454,000 1.7% Academic books R 15,096,000 1.3% Total book sales R 1,121,464,000 General trade books 1. 2. General trade booksellers focussed on selling trade books (97.0% of all turnovers, with religious books contributing 3.1%). The educational book sales included sales to private schools and vocational and occupational teaching institutions. Figure 46 Customer profile: General trade booksellers: Customer profile Turnover Contact general trade booksellers % of total turnover Individual consumer General public R 1,084,853,000 96.7% R 16,348,000 1.5% Libraries R 2,303,000 0.2% Academic institutions R 5,467,000 0.5% R 12,373,000 1.1% State and NGO's R 120,000 0.0% Total book sales R 1,121,465,000 Academic students Institutional sales Schools 1. 100.0% Individual consumers made up 85.7% of total sales, of which 25.0% were textbook sales to tertiary students. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 42 2. 3. Some of the smaller booksellers or local branches of the national chains have specific supply arrangements with teaching institutions in their catchment areas. Sales to the smaller local public libraries contributed 3.8% to total turnover. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 43 Figure 47 Number of outlets per province: General trade booksellers: Number of contact outlets per province Number of General trade contact booksellers outlets Western Cape 64 Eastern Cape 10 KwaZulu-Natal 18 Northern Cape 1 Free State 3 North West 2 Gauteng 59 Mpumalanga 8 Limpopo 10 Total 175 Most retail outlets are in the Western Cape (64) followed by Gauteng (59) and KwaZulu-Natal (18). Figure 48 Geographic distribution of sales: General trade booksellers: Geographic distribution of sales Turnover % of total General trade books turnover Western Cape R 311,012,000 31.8% Eastern Cape R 39,187,000 4.0% Kwa-Zulu Natal R 118,615,000 12.1% Northern Cape R 4,398,000 0.4% Free State R 24,255,000 2.5% North West R 3,269,000 0.3% R 449,281,000 45.9% R 20,202,000 2.1% R 9,226,000 0.9% Gauteng Mpumalanga Limpopo Total 1. 2. R 979,444,000 100.0% Gauteng trade bookshops account for 45.9% of all consumer sales. This is followed by the Western Cape with 31.8% and KwaZulu-Natal with 12.1%. Not included in these values are mail order sales as they could not be attributed to a specific province. Figure 49 Source of general trade books: Source of product Locally supplied Directly imported ©SA Booksellers Association Book Retail Industry Survey 2011 Report Contribution to sales 85.1% 14.9% P a g e | 44 Books imported directly from overseas suppliers contributed 14.9% to total purchases. This includes remainder sales. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 45 5.2 Religious trade books sub-sector The 2008 survey collected data on religious books and religious booksellers for the first time. The two major bookseller chains, CUM Books and Gospel Direct, and a small independent retailer, Derek Prince Ministries, participated in this survey. To protect the confidentiality of the supplied data the survey does not report separately on a section if there are less than four participants. The religious trade sub-sector data was therefore added to the general trade sub-sector data in the 2008 report. The 2011 survey collected the data of four religious trade booksellers and is the first to report on this sub-sector separately from the general trade sub-sector. The religious trade booksellers reported that 100% of their books sales were religious book sales. The general trade booksellers reported that 3.2% of their trade book sales were religious books. However, a number of the general trade participants did not have the systems to be able to extract the sale of religious books. The Nielsen BookScan SA 52 Week Standard Executive Report 2011 reported that 9,6% of general trade book sales recorded by general trade booksellers were books on religion. The R34,373,000 in religious book turnover reported by general trade booksellers is likely under-reported by a factor of three, or approximately R 60 million. The analyses below are nevertheless based on the reported values and not these estimated adjusted values. The total value of religious book sales recorded was R242,525,000. Of these sales R34,373,000 was recorded by general trade booksellers, R120,000 by educational booksellers and academic booksellers contributed R3,370,000 to total turnover. All such sales were consumer sales as no library or other institutional sales of religious books were recorded by any of the participants. Figure 50 Legal status: Religious trade booksellers: Legal status Religious trade booksellers Number of booksellers Private company 3 Public benefit organization 1 Christian Connection Suppliers is a division of the Methodist Church of Southern Africa and therefore a public benefit organisation. Figure 51 Shareholding: Religious trade booksellers: Shareholding Religious trade booksellers Number of booksellers % Foreign 0 % Local 4 % Local corporate ownership 2 % Local private ownership 2 ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 46 All religious booksellers were locally owned, with two privately owned by individuals. Figure 52 Number of outlets per bookseller: Religious trade booksellers: Number of contact sales outlets per bookseller Number of Religious trade booksellers Booksellers 1 1 2–5 0 6 – 10 0 11 – 20 1 More than 20 2 One religious bookseller consisted of only one outlet, one group had between 11 and 20 outlets and two had nationwide chains of dedicated religious bookshops. Figure 53 Books’ contribution to total turnover: Religious trade booksellers: Book sales contribution to total product sales Turnover Religious trade booksellers Book sales value R 204,312,000 Total product sales R 393,394,000 Average % book sales 1. 2. 51.9% Print books accounted for 51.9% of the total recorded turnover of religious trade booksellers. The most common other products were CD’s and DVD’s and religious gift items. Figure 54 Supplementary marketing strategies: Religious trade booksellers: Supplementary sales strategies Number of Religious trade booksellers booksellers Website sales 2 Telesales 0 Off-site sales 1 1. 2. The two national chains had websites for Internet sales. One group regularly conducts sales in shopping centre courtyards and other temporary venues. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 47 Figure 55 Customer profile: Religious trade booksellers: Customer profile Turnover Religious trade booksellers Contact sales to general public % of total turnover R 204,312,000 100.0% Library supplies R0 0.0% Teaching institutions R0 0.0% State and province R0 0.0% Corporate sales R0 0.0% Total R 204,312,000 100.0% All religious trade book turnover was generated by sales to the general public. Figure 56 Number of outlets per province: Religious trade booksellers: Number of contact outlets per province Number of % of total Religious trade booksellers booksellers turnover Western Cape 12 16.0% Eastern Cape 8 10.7% KwaZulu-Natal 8 10.7% Northern Cape 2 2.7% Free State 6 8.0% North West 4 5.3% Gauteng 32 42.7% Mpumalanga 2 2.7% Limpopo 1 1.3% Total 75 100.0% All nine provinces are served by at least one outlet, with the main concentration being in Gauteng with 32 of the recorded 75 outlets. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 48 Figure 57 Geographic distribution of sales: Religious trade bookshops: Geographic distribution of sales Turnover % of total Religious trade books turnover Western Cape R 31,906,000 15.6% Eastern Cape R 17,421,000 8.5% KwaZulu-Natal R 21,978,000 10.8% Northern Cape R 4,346,000 2.1% Free State R 11,294,000 5.5% North West R 11,093,000 5.4% Gauteng R 92,535,000 45.3% Mpumalanga R 10,420,000 5.1% R 3,126,000 1.5% Limpopo Total 1. 2. R 204,119,000 100.0% Gauteng contact religious bookshops dominate this market segment, recording 45.3% of national sales. The metropolitan areas of the Western Cape and KwaZulu-Natal contribute 15.6% and 10.8% to total sales respectively. Figure 58 Source of religious trade books: Supplier analysis Religious trade booksellers % of purchases Locally supplied 94.9% Directly imported 5.1% A smaller proportion of religious books (5.1%) are imported directly from overseas than is the case with general trade books (14.9%). 5.3 Education books sub-sector For the first time a large enough number of educational booksellers participated in the survey to be able to report on this sub-sector of the bookselling industry. However, the survey sample is not regarded as sufficiently representative of the industry for a number of reasons. From the book publishing survey conducted parallel to this survey it was determined that by net turnover value 26 % of annual educational book sales were distributed through the formal bookselling infrastructure. The balance was distributed via local businesses in terms of contractual arrangements with the relevant education department. Publishers supplied government departments, schools and other intermediate entities, as well as a large specialist schoolbook distributor which operates nationally. From the SABA membership list 60 booksellers were identified which focused their business activities mainly or exclusively on serving the school book market. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 49 A number of the leading educational publishers supplied the researcher with lists of their active debtor accounts ranked in descending order of 2011 annual turnover. From these lists a core list of 26 booksellers with estimated market shares of 1.0% or more of the education bookseller market was identified. These lists also revealed a further 350 business entities who traded in school books to the value of R 100 000 per annum or more. These were not booksellers but rather general dealers serving specific local communities. Achieving a truly representative sample of the schoolbook bookselling sub-sector is nearly impossible with this degree of fragmentation of the trade. All 60 SABA members identified as educational booksellers were sent questionnaires, as well as a number of core listed traders not members of the association. Of these 60 core listed booksellers 19 participated in the survey. None of the participants recorded sales of electronic books, nor any website, telephonic or off-site marketing or sales activities. Two of the national academic bookselling chains were also active in school book retailing activities, and together accounted for just less than 10% by value of the publishers’ total distribution through the book retail trade. Figure 59 Legal status: Educational booksellers: Legal status All educational booksellers Number of booksellers Sole proprietor 4 Closed corporation 14 Private company 1 Nearly all the participants were small local booksellers with only one structured as a private company. Figure 60 Ownership and shareholding profile: Educational booksellers: Shareholding Number of All educational booksellers booksellers % Foreign 0 % Local 19 % Local corporate ownership 0 % Local private ownership 19 All participants were 100% locally owned and privately owned. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 50 Figure 61 Books’ contribution to total sales: Educational booksellers: Book sales contribution to total product sales Turnover Education sub-sector Book sales value R 134,766,000 Total product sales R 226,135,000 Average % book sales 59.6% Books contributed 59.6% to total turnover. Stationery was the most common other source of turnover. Figure 62 Number of outlets per bookseller: Education sub-sector: Number of contact sales outlets Number of Education sub-sector Booksellers 1 18 2–5 1 Of the 19 participants, 18 had single store businesses, with only one participant having multiple outlets in one geographical area. There are no nationally operating educational booksellers, although two national academic chains are active in the school book market and together account for about 10% of publisher distribution via booksellers. Figure 63 Book turnover profile: Education sub-sector: Annual book turnover profile Education sub-sector Number of Booksellers Less than R5 million 11 R5 million to R10 million 5 R10 million to R20 million 2 R20 million to R50 million 1 Survey sample 19 Eleven of the 19 participants recorded school book turnovers of less than R 5 million. Three recorded turnovers of more than R 10 million. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 51 Figure 64 Turnover profile by sub-sector: Education booksellers: Turnover profile by industry sub-sector product Turnover Education sub-sector % of total turnover General trade books R 460,000 0.3% Religious trade books R 120,000 0.1% R 134,166,000 99.6% Academic books R 20,000 0.0% Total book sales R 134,766,000 Educational books The school booksellers focussed their business almost exclusively on school books. Figure 65 Customer profile: Educational booksellers: Customer profile Turnover All education booksellers % of total turnover Individual consumer General public R 3,472,000 2.6% R 20,000 0.0% Libraries R 584,000 0.4% Schools R 126,147,000 93.6% State and NGO's R 4,543,000 3.4% Total book sales R 134,766,000 Academic students Institutional sales 1. 2. 100.0% Schools contributed 93.6% to total turnover, with a further 3.4% sales coming from government institutions and 0.4% from school libraries. Individual consumer sales accounted for 2.6% of total turnover. Most of these booksellers are situated in industrial areas not suited for retail trading. Figure 66 Geographic distribution of contact sales: Educational books: Geographic distribution of contact sales Turnover Number of % of total Educational books Booksellers turnover Western Cape R 4,503,000 3 7.2% Eastern Cape R 93,527,000 14 67.4% KwaZulu-Natal R 1,470,000 1 6.1% Northern Cape R0 0 0.0% R 1,500,000 0 1.6% R 750,000 0 1.2% R 10,500,000 1 14.6% Mpumalanga R 750,000 0 1.2% Limpopo R 750,000 0 2.2% R 111,651,000 19 100.0% Free State North West Gauteng Total ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 52 1. 2. 3. This table has limited significance as it reflects the geographical distribution of the survey participants rather than that of the industry. Some of the turnovers recorded here were generated by booksellers other than educational booksellers. What the table does illustrate is the low average turnovers of most educational booksellers. The province best represented, the Eastern Cape, revealed an average turnover of R6,643,000 per bookseller. Figure 67 Supplier analysis: Educational booksellers: Supplier analysis Education sub-sector % of total purchases Locally supplied 99.9% Directly imported 0.1% Almost no educational textbooks were imported directly. The small percentage of imported schoolbooks used were obtained from local distributors. 5.4 Academic books sub-sector Seven booksellers were classified as being academic contact booksellers. None of them recorded any sales of electronic books. Figure 68 Legal structure: Academic booksellers: Legal status Academic sub-sector Number of booksellers Sole proprietor 0 Closed corporation 4 Partnership 0 Private company 1 Public company 2 The four smaller participants were all closed corporations, whereas two of the remaining three booksellers were public companies or divisions of public companies. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 53 Figure 69 Ownership and shareholding: Academic booksellers: Shareholding Number of Academic sub-sector Booksellers % Foreign 1 % Local 6 % Local corporate ownership 2 % Local private ownership 5 1. 2. All but one of the academic booksellers were locally owned companies. Of the seven booksellers in this sub-sector, two had a majority of shares owned by corporations and five were individually owned. Figure 70 Books’ contribution to total sales: Academic booksellers: Book sales contribution to total sales Turnover Academic sub-sector Book sales value R 668,414,000 Total product sales R 768,501,000 Average % book sales 1. 2. 87.0% Print books generated 87.0% of total turnover. The other 13% was generated by the sale of second hand textbooks, general stationery, computers, computer consumables, calculators, medical equipment, art materials, magazines and gifts. Figure 71 Supplementary marketing strategies: Academic booksellers: Supplementary marketing and sales strategies Number of Academic sub-sector booksellers Website sales 6 Telesales 3 Off-site sales 4 1. 2. 3. Of the seven participants, six had websites where students could order textbooks. Three served the distance learning institutions such as UNISA and had facilities for telephonic ordering of textbooks. Four academic booksellers arranged for sales to take place at venues other than their permanent retail stores. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 54 Figure 72 Annual book turnover profiles: Academic booksellers: Annual book turnover profile Number of Academic sub-sector booksellers Less than R5 million 2 R5 million to R10 million 1 R 10 million to R20 million 0 R20 million to R50 million 1 R50 million to R100 million 2 More than R100 million 1 Survey sample 7 1. 2. 3. Three bookseller groups operate nationally, whilst a fourth serves a number of tertiary institutions within one province. One bookseller group dominates the market with turnovers exceeding R100 million, whilst two recorded annual book sales of between R50 million and R100 million. Two academic booksellers served specific institutions and/or campuses with turnovers below R 5 million per annum. Figure 73: Number of outlets per bookseller: Academic booksellers Number of contact sales outlets Number of Academic sub-sector booksellers 1 2 2–5 1 6 – 10 3 11 – 20 0 More than 20 1 The leading bookseller group has more than 40 outlets, whilst the other two operating nationally have between 6 and 10 outlets each. Figure 74: Turnover profile by product category: Academic booksellers: Turnover profile by product category Turnover % of total Academic sub-sector turnover General trade books R 31,715,000 4.7% Religious trade books R 3,720,000 0.6% R 53,598,000 8.0% Academic books R 579,381,000 86.7% Total book sales R 668,414,000 100.0% Educational books 1. Academic booksellers focus largely on their primary customers, but to a lesser extent than trade booksellers. Academic booksellers recorded 86.7% of their ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 55 2. sales in the academic sub-sector, whereas trade booksellers recorded a sector concentration of 97.0% in trade books. Academic retailers recorded 86.7% of their sales as academic books, followed by 4.7% as general trade books, 0.6% as religious trade books and 8.0% as educational books. A significant proportion of these educational books may have been FET textbooks as there is some degree of crossover between the educational and academic sub-sectors for FET books. Figure 75 Customer profile: Academic booksellers: Customer profile Turnover Academic booksellers % of total turnover Contact sales R 602,699,000 90.2% Library supplies R 10,530,000 1.6% Teaching institutions R 43,858,000 6.6% State and province R 8,924,000 1.3% Corporate sales R 2,403,000 0.4% Total 1. 2. 3. R 668,414,000 100.0% Academic booksellers trade relatively more with institutions (9.8%) than trade booksellers do (1.8%). Some teaching institutions buy textbooks in bulk for distribution to their students. At some institutions such bulk purchases are channelled through their libraries. Whereas many academic bookshops are located on academic campuses, which restrict their sales to students and academic libraries, some outlets are situated in central business districts which enable them to capture a share of the trade sub-sector. Academic booksellers recorded that 9.3% of their total income was generated by the general public. As they have no method of measuring this parameter, it is assumed that 9.3% of their turnover was generated by general trade books, many of which could have been purchased by students. The 6.6% turnover market share generated by teaching institutions may include a significant contribution of sales to FET colleges. Although generally regarded as secondary education institutions and hence belonging to the education subsector, some FET textbooks are published by academic publishers with whom academic booksellers have good relationships, and are distributed by these booksellers. Figure 76 Geographic distribution of sales: Academic books: Geographic distribution of contact sales Number Turnover of Academic books outlets % of turnover Western Cape 20 R 88,068,000 16.8% Eastern Cape 8 R 31,536,000 5.7% KwaZulu-Natal 14 R 78,775,000 14.2% Northern Cape 1 R 2,374,000 0.4% Free State 5 R 26,462,000 4.8% North West 4 R 36,254,000 6.5% ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 56 Gauteng 37 R 248,307,000 45.9% Mpumalanga 3 R 6,193,000 1.4% Limpopo 2 R 22,381,000 4.4% Total 94 R 540,351,000 100.0% 1. This table reports the turnovers of academic books sold by contact booksellers. It excludes the turnover values of trade and educational books sold by academic booksellers. 2. Gauteng accounts for 45.9% of all sales by academic books, followed by the Western Cape at 16.8% and KwaZulu-Natal at 14.2%. Figure 77 Supplier analysis: Academic books: Supplier analysis % of Academic sub-sector Purchases Locally supplied 63.2% Directly imported 36.8% 1. 2. 3. For the academic sub-sector as a whole 36.8% of books were sourced directly from overseas suppliers or their local indent agencies. Due to the nature of the product, almost all professional books, which make up a significant proportion of the total turnover in this sub-sector, are locally published. The percentage of undergraduate textbooks directly imported has been recalculated as 39.1%. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 57 6 Comparison between survey results 6.1 Participants common to the surveys Three industry surveys have been done for the book retail industry to date, reporting on the activities during the calendar years 2006, 2008 and 2011. Thirteen contact booksellers participated in all three surveys; seven trade booksellers (including two religious trade national chains) and six academic booksellers. Two library suppliers also participated in all three surveys, but as it is policy not to report if the survey sample is less than four participants in a specific sub-sector or niche of the industry, their data was omitted from the comparative database. The booksellers common to the surveys who make up the comparative database were: Adams & Company Bargain Books BT Books CUM Books Exclusive Books Gospel Direct Juta L.J. Armstrong Booksellers Leserskring P.N.A. Protea Boekhuis Wordsworth Van Schaik Booksellers. These booksellers represent all the major national chains with the exception of a large general trade bookseller which did not participate in the 2011 survey. Their combined market shares in each sub-sector of the industry exceeded 80% in each of the years under review. A comparison between the three surveys was done for the trade and the academic sub-sectors in terms of: 1. Product profile in terms of sub-category of book. 2. Customer profile in terms of annual sales per customer category. 3. The number of sales outlets per province. 4. The geographic distribution of sales. 5. The source of product profile in terms of locally sourced or directly imported. 6.2 Context of the surveys The external conditions under which the industry functioned in the period under review differed from one another in a number of significant ways. 6.2.1 Industry context Over the period of five years since the first survey done in 2007 on the 2006 calendar year’s results a number of changes have occurred in the book retail industry which may have had a minor influence on the survey data. Fascination Books, one of the larger national trade bookseller groups with 28 retail outlets and an annual book turnover well over R 150 million was liquidated in 2007. A few of its shops were taken over by survey participants. Other participants with outlets within the catchment area of a Fascination Books outlet would have benefited ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 58 from its demise. Hence not all growth recorded over the five years can hence be ascribed to organic market growth. Similarly Brain Books, which had a significant share of the Pretoria academic textbook market, ceased trading at the end of 2007. Other academic booksellers serving this very significant market benefited from the closure of a competitor. A proportion of the growth recorded in this sub-sector can be attributed to this factor. Some of the larger academic participants have acquired a number of smaller independent booksellers, thus increasing their market shares. 6.2.2 Changes in the industry supply chain Changes in the government’s school book procurement practices and the expansion of Internet sales either through independent e-tailers or publisher’s websites significantly changed the distribution of books from suppliers to end-users, with booksellers as intermediate service providers losing a significant share of the publishers’ sales into the market. Since the 2008 Book Publishers Annual Industry Survey the publishers’ choice of supply chain was recorded annually per industry sub-sector. These surveys indicate the extent to which the local book retail industry has lost its share of local publishers’ throughput to the market. Figure 78 Publisher supply chain: All industry sub-sectors: Publisher supply chain 2011 2008 Market share All sub-sectors Survey Survey change 51.9% 3.4% 1.3% 1.9% 1.1% 1.3% 39.1% 49.1% 2.8% 0.7% 1.5% 1.0% 1.3% 43.6% 2.8% 0.6% 0.6% 0.4% 0.1% 0.0% -4.5% Book retail industry Other retail industry Internet e-tailers Mail order clubs Direct sales Libraries School supplies 1. 2. 3. In 2008 school books made a significant contribution to total book publishing sales, with the revised curriculum in its final stages of implementation. Most of the trade in school books bypassed the formal educational bookseller sector. Compared to 2008 the book retail industry in 2011 gained 2.8% in total market share, with the other retail industry (largely wholesalers and national discounter chains) gaining 0.6% and the Internet retailers also recording an increase of 0.6% in total market share. However, the following tables show that these gains were very industry subsector specific. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 59 Figure 79 Publisher supply chain: General trade sub-sector: Publisher supply chain 2011 2008 Market share General trade supplier sub-sector Survey Survey change Book retail industry Other retail industry Internet e-tailers Mail order clubs Direct sales Libraries School supplies 73.8% 7.7% 2.9% 5.6% 4.6% 2.7% 2.7% 77.3% 6.4% 2.3% 5.4% 3.4% 2.0% 3.3% -3.5% 1.3% 0.6% 0.3% 1.2% 0.7% -0.5% 1. 2. Booksellers in the general trade sub-sector lost 3.5% share in the publisher’s distribution to market. Wholesalers gained 1.3%, Internet retailers 0.6% and mail order clubs a further 0.3% Publishers own website direct sales to end-users captured a further 1.2% market share, and publisher direct sales to public libraries gained 0.7% at the expense of booksellers. Figure 80 Publisher supply chain: Religious trade sub-sector: Publisher supply chain 2011 2008 Market share Religious trade supplier sub-sector Survey Survey change 84.9% 88.8% -3.9% 7.9% 7.9% 0.0% 0.4% 0.5% -0.2% 3.1% 2.0% 1.1% 3.7% 0.7% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Book retail industry Other retail industry Internet e-tailers Mail order clubs Direct sales Libraries School supplies 1. 2. A similar pattern to that in the general trade sub-sector is found in the religious trade sub-sector. The book retail industry, consisting of both religious chains and general trade bookseller groups, lost 3.9% of the flow of products to the market. Mail order retailers gained 1.1% of these lost bookseller sales, and direct sales by the publishers accounted for a gain of 3.0% in total market share. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 60 Figure 81 Publisher supply chain: Education sub-sector: Publisher supply chain 2011 2008 Market share Education supplier sub-sector Survey Survey Change 26.2% 27.5% -1.3% 1.1% 0.7% 0.4% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 3.1% 0.2% 2.9% 0.4% 1.1% -0.7% 69.2% 70.4% -1.2% Book retail industry Other retail industry Internet e-tailers Mail order clubs Direct sales Libraries School supplies In 2011 FET college textbook sales were significantly higher than in 2008, rising from R 60 million to more than R 120 million. These books are largely sold directly to the colleges (hence regarded as direct sales) and account for some of the gains in this sector of the supply chain at the expense of the bookseller sector and the supplies to schools and government departments. Figure 82 Publisher supply chain: Academic sub-sector: Publisher supply chain 2011 2008 Market share Academic supplier sub-sector Survey Survey change 87.3% 83.1% 4.2% 0.2% 0.2% 0.0% 2.1% 1.1% 1.0% 0.1% 0.0% 0.1% 1.6% 0.8% 0.8% 2.9% 1.5% 1.4% 5.8% 13.3% -7.5% Book retail industry Other retail industry Internet e-tailers Mail order clubs Direct sales Libraries School supplies The academic book retail sub-sector was the only sub-sector recording a significant increase in its share of the academic textbook market (excluding professional books) and achieved this gain in a high growth area. This was achieved inter alia by opening more outlets on campus at a number of tertiary education institutions in previously poorly served provinces such as Limpopo and the Eastern Cape. The change in the booksellers’ share of the book distribution industry declined in three of the four industry sub-sectors, but showed large gains in the academic textbook market, the sub-sector with the highest growth rate. 6.2.3 External influences The reporting period bridges the Global Financial Crisis (GFC) which had a significant effect on the economies of most countries and negatively influenced consumer spending and hence the market for trade books. In the reporting period trade books were increasingly distributed by Internet traders, both locally and abroad, and the electronic book made its appearance at the expense of print books. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 61 At the same time, new curricula were introduced at primary and secondary school level, as well as at FET colleges. Although most school books were distributed outside of the formal bookselling infrastructure, these changes had some influence on the surveyed results. At the tertiary education level the consolidation and restructure of the tertiary education infrastructure was finalised and significant investments made in increasing student enrolments. A student financial aid scheme of several hundred million rand was introduced before 2006 and its funding then significantly increased to more than R 4 billion in 2011 which greatly stimulated the sale of undergraduate textbooks. 6.2.4 Economic context From early 2004 onwards most developed countries in the western world experienced an unprecedented boom in consumer spending and industrial investment and output, driven mainly by artificially low interest rates, easy credit, low personal tax rates, sharp increases in housing prices and a boom on the world’s stock exchanges. In the second half of 2008 this all came to a crashing halt and reversal triggered by bank defaults in the USA and Europe. Although South Africa was spared the worst of the financial and economic downturn experienced in many other countries, partly because of its sound banking sector, business and consumer sentiment turned negative, with resultant declines in business activity and consumer spending. The economic indicators recorded below reflect on the economic climate during the review period. Figure 83 Gross domestic product: Year-on-year per capita growth rate: Calendar Year Year-on-year per capita growth rate 2007 2008 2009 2010 2011 4.3 % 2.4 % -2.6 % 1.9 % 2.1 % Source: http://www.resbank.co.za/Research/Statistics/Pages/Statistics-Home.aspx (accessed 7 September 2012) Figure 84 Retail sales annual growth rate: Calendar Year Year-on-year growth rate 2007 2008 2009 2010 2011 2.0 % 2.0% -0.5 % 9.0 % 6.8 % ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 62 Source: Buro for Economic Research; University of Stellenbosch http://www.tradingeconomics.com/south-africa (accessed 18 August 2012) Figure 85 Consumer price index (CPI) and Producer price index (PPI): Calendar Year Consumer Price Index Producer Price Index 2007 2008 2009 2010 2011 7.2% 11.5% 7.1% 4.3% 5% 9.6% 16.5% -12.0% 3.0% 9.9% Source:http://www.statssa.gov.za/keyindicators/CPI/CPIHistory.pdf; http://www.statssa.gov.za/keyindicators/PPI/Imported.pdf (accessed 7 September 2012) ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 63 Figure 86 Business and consumer confidence indices: Business confidence index 2011 2010 2009 2008 2007 First quarter 55 43 27 48 81 Second quarter 48 36 26 45 80 Third quarter 39 47 23 34 72 Fourth quarter 38 44 28 33 67 Long term average 45 2011 2010 2009 2008 2007 First quarter 9 15 4 -6 23 Second quarter 11 14 1 -1 21 Third quarter 4 15 6 -4 18 Fourth quarter 5 14 15 1 22 Consumer confidence index Long term average 2.3 Source: Stellenbosch Bureau for Economic Research, http://www.ber.ac.za/RMBBERBCI/2024.aspx; http://www.ber.ac.za/FNBBERBCI/2025.aspx (accessed 7 September 2012) Figure 87 S.A. Reserve Bank benchmark interest rate (repo rate): Repo interest rate 2011 2010 2009 2008 2007 First quarter 5.5% 6.5% 9.5% 11.0% 9.0% Second quarter 5.5% 6.0% 9.0% 11.0% 9.5% Third quarter 5.5% 5.5% 8.0% 11.5% 10.0% Fourth quarter 5.5% 5.5% 7.0% 12.0% 10.5% Source: Stellenbosch Bureau for Economic Research, http://www.tradingeconomics.com/south-africa (accessed 18 August 2012) Figure 88 Average annual currency exchange rates Annual average buy rate (ZAR to foreign currency) at 1% above the interbank loan rate for the four main trading partners, the USA, Great Britain, the Eurozone and Australia. Calendar Year US $ GB Pound Euro Aus $ 2007 2008 2009 2010 2011 0.1402 0.1214 0.1187 0.1350 0.1369 0.0853 0.0873 0.0756 0.0654 0.0853 0.0983 0.1019 0.0849 0.0824 0.1024 0.1690 0.1444 0.1516 0.1484 0.1338 Source: www.oanda.com/currency/historical-rates (accessed 18 August 2012) ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 64 As most practitioners are more familiar with the reverse exchange rates, they are stated below. Figure 89 Average annual currency exchange rates (inverted ratio’s): Calendar US $ GB Pound Euro Aus $ Year 2007 2008 2009 2010 2011 7.1327 8.2372 8.4246 7.4074 7.3046 11.7233 11.4548 13.2275 15.2905 11.7233 10.1729 9.8135 11.7786 12.1359 9.7656 5.9172 6.9252 6.5963 6.7385 7.4738 Indexed with the 2007 yearly average rate as 100 the exchange rates fluctuated as follows over the review period: Figure 90 Currency exchange rates indexed 2007 = 100: Calendar US $ GB Pound Euro Year 2007 2008 2009 2010 2011 100 115 118 104 102 100 98 113 130 100 100 96 116 119 96 Aus $ 100 117 111 114 126 The above tables illustrate how over the review period the exuberance of 2006 gave way to a very short-lived but nevertheless deep recession in 2009, with monetary policy aimed at upholding consumer confidence by sharply lowering the bank interest rates on consumer credit levels. The rand was particularly weak against its main trading partner’s currency the US dollar in 2008 but recovered in 2011 except against the Australian dollar, largely due to the latter’s strength. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 65 6.3 Representative nature of the comparative database The comparisons below exclude the educational book industry sub-sector, as no bookseller focussing on the sale and distribution of school books participated in all three surveys. The comparative database contains only the data from the 13 contact booksellers which participated in all three surveys. Data originating from all other participants in the three annual surveys have been eliminated. To determine the degree the comparative database represents the individual survey results as well as the estimated industry turnovers the estimated industry turnovers were adjusted to include the value of the bookseller direct imports, as these values are included in the comparative data. This process consisted of three steps; 1. grossing up the survey values of bookseller direct imports to industry estimates, 2. adding these survey values and industry estimates to the values used in figure 6, 3. expressing these total survey and industry estimate values relative to each other. Figure 91 Grossed up direct import survey values to industry estimates: At bookseller 2011 Survey Survey as % 2011 industry retail value value of industry estimate General trade R 120,633,000 80.2% R 150,000,000 Religious trade R 12,369,000 73.4% R 17,000,000 Trade R 133,002,000 Academic textbooks R 253,210,000 1. 2. 3. 4. R 167,000,000 86.1% R 294,000,000 The ratios between survey and industry values established in figure 8 are used to gross up the survey values of direct imports to industry estimates. Local general trade booksellers directly import books to a total retail value of R150,000,000 assuming that the non-participants representing 19.8% by value operate similarly to the participants representing the 80.2% by value recorded in the survey. The corresponding values for religious trade direct imports is R17,000,000 and for academic books R294,000,000. These values are added back to the industry totals calculated in figure 8, as shown in the figure below. Figure 92 Bookseller industry values including direct imports: At bookseller Publisher survey Bookseller survey Publisher survey retail value General trade Religious trade Trade Academic textbooks estimate of estimate of estimate including bookseller sales direct imports direct imports R 1,242,000,000 R 150,000,000 R 1,392,000,000 R 313,000,000 R 17,000,000 R 330,000,000 R 1,555,000,000 R 167,000,000 R 1,722,000,000 R 458,000,000 R 294,000,000 R 752,000,000 ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 66 Figure 93 Industry representation including direct imported books: At bookseller Publisher survey Bookseller survey Bookseller survey retail value General trade Religious trade Trade Academic textbooks estimate including turnover including representation of direct imports direct imports industry turnover R 1,392,000,000 R 1,117,000,000 80.2% R 330,000,000 R 243,000,000 73.4% R 1,722,000,000 R 1,359,000,000 78.9% R 752,000,000 R 648,000,000 86.1% The industry estimates calculated in figure 92 are compared to the survey totals reported in figure 7 to determine the degree to which the survey results represent the industry results. These recalculated total turnovers are used to compare the turnovers recorded in the comparative database, the survey database and the industry total estimates. Figure 94 Comparison of industry, survey and comparative databases for 2011: At bookseller retail value Trade Academic textbooks 2011 2011 2011 Industry Survey Comparative R 1,722,000,000 R 1,359,498,000 R 1,285,716,000 R 752,000,000 R 647,596,000 R 581,356,000 The data eliminated from the survey database to create the comparative database totalled R73,782,000 [R1,359,498,000 – R1,285,716,000] in the trade sub-sector (general and religious trade books combined) and R66,240,000 in the academic textbook sub-sector. Figure 95 Comparison of industry, survey and comparative databases for 2008: At bookseller retail value Trade Academic textbooks 2008 2008 2008 Industry Survey Comparative R 1,625,000,000 R 1,468,407,000 R 1,149,618,000 R 620,000,000 R 486,036,000 R 452,122,000 The 2008 industry estimate for academic books made inadequate distinction between undergraduate textbooks and professional books, and is not as accurate as that for 2011. Figure 96 Comparison of industry, survey and comparative databases for 2006: At bookseller 2006 2006 2006 retail value Industry Survey Comparative Trade n/a R 1,318,918,000 R 987,261,000 Academic textbooks n/a R 349,221,000 R 301,438,000 No industry estimates were done for 2006. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 67 Figure 97 Representation: Comparative databases to survey databases: Comparative data 2011 2008 2006 to survey data Trade 94.6% 78.3% 74.9% Academic textbooks 89.8% 93.0% 86.3% 1. 2. The comparative database represented a fairly constant percentage of the survey database as far as academic textbooks are concerned. The changes in these percentages are probably due to changes in the relative market shares of the comparative participants compared to those who did not participate in all three surveys. The increased level of participation in the trade sub-sector in 2011 is due to the non-participation of a major bookseller in this year’s survey. Figure 98 Representation: Comparative databases to estimated industry totals: Comparative data 2011 2008 2006 to industry data Trade 74.6% 70.7% n/a Academic textbooks 77.3% 72.9% n/a 1. 2. No industry estimates were made for 2006. The changed representations are due to increases in market shares by booksellers in the comparative database. Some smaller independent and nonparticipant booksellers were acquired over this period and their results included in the comparative databases. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 68 6.4 Comparative turnovers for 2011, 2008 and 2006 The data is first presented for the two participating industry sub-sectors combined and then separately for the trade and academic industry sub-sector participants, with each group’s contribution to both trade and academic book sales to cover the degree of cross-selling between them. Figure 99 Turnover profiles: Comparative trade and academic sub-sectors: Turnover profile 2011 2008 2006 Both sub-sectors Turnover % Turnover % Trade books Educational books Academic books All book sales R 1,285,716,000 66.3% R 1,149,618,000 69.4% R 987,261,000 73.1% R 71,302,000 3.7% R 54,164,000 3.3% R 61,878,000 4.6% R 581,356,000 30.0% R 452,122,000 27.3% R 301,438,000 22.3% 1. 2. R 1,938,375,000 Turnover R 1,655,904,000 % R 1,350,577,000 Academic textbooks made up an increasing proportion of the turnover recorded by the comparative panel of participants. The contribution to total turnover increased from 22.3% in 2006, through 27.3% in 2008 to 30.0% in 2011. The turnovers generated by educational books represent only the values sold through the national bookseller chains. These turnovers include the sales of school dictionaries to the general public and sales to private schools, school libraries and textbooks sales to FET colleges. Figure 100 Year-on-year change in turnover: Comparative booksellers: Average year-on-year change 2011 / 2008 2008 / 2006 Both sub-sectors Trade Books School books Academic books All book sales 1. 2. 3. % % 3.9% 10.5% 9.5% 5.7% 8.2% -6.2% 25.0% 11.3% The turnover of trade book increased by 8.2% per year between 2006 and 2008 and then by an average of 3.9% per year for the three years between 2008 and 2011. The turnover generated by educational books varies significantly from year to year. Academic textbook sales increased by 25% per year for two years to 2008 and by 9.5% per year for the three years to 2011. Figure 101 Customer profiles: Comparative booksellers: Customer profile Both sub-sectors 2011 2008 2006 Turnover % Turnover % Turnover R 1,329,126,000 68.6% R 1,147,403,000 69.3% R 954,013,000 70.6% R 528,305,000 27.3% R 454,839,000 27.5% R 281,984,000 20.9% % Individual consumer General public Academic students Institutional sales ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 69 Libraries R 11,890,000 0.6% R 12,549,000 0.8% R 49,721,000 3.7% Academic institutions R 33,329,000 1.7% R 19,650,000 1.2% R 15,461,000 1.1% Schools R 24,641,000 1.3% R 12,866,000 0.8% R 34,776,000 2.6% State and NGO's R 11,084,000 0.6% R 8,597,000 0.5% R 14,621,000 1.1% Total book turnover R 1,938,375,000 R 1,655,904,000 R 1,350,577,000 1. Academic students constitute a rising share of sales, increasing from 20.9% in 2006 to 27.3% in 2011. 2. Library sales by the larger bookseller chains continue their declining trend of the past few years, falling to a 0.6% contribution in 2011. 3. The academic institutions recorded include FET colleges and private tertiary education institutions. 4. Sales to schools and government departments vary greatly from year to year due to external factors such as the implementation of new curricula school books. Figure 102 Year-on-year changes in turnover per customer category: Average year-on-year change 2011 / 2008 2008 / 2006 Both sub-sectors Individual consumer General public Academic students Institutional sales Libraries Academic institutions Schools State and NGO's Total book turnover 1. 2. 3. 4. Turnover Turnover 5.3% 5.4% 10.1% 30.6% -1.8% 23.2% 30.5% 9.6% 5.7% -37.4% 13.5% -31.5% -20.6% 11.3% Book sales to the general public increased by an average of 10.1% per year between 2006 and 2008 and thereafter by an average of 5.3% per year over the three year period to 2011. Sales to academic students increased by 30.6% per year and 5.4% per year in the corresponding periods. Contact bookseller sales to public and academic libraries continued to decline. Sales to academic institutions and schools increased sharply from 2008 onwards, but from a very low base. These sales may relate to the very sharp increase in sales to FET colleges. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 70 6.5 Contribution to sub-sector turnover by province Figure 103 Geographic distribution of sales: Both trade sub-sectors: Both 2011 2008 2006 trade Annual % Annual % Annual % sub-sectors turnover total turnover total turnover total Western Cape R 344,096,000 29.5% R 301,374,000 31.4% R 276,927,000 33.2% Eastern Cape R 54,448,000 4.7% R 38,448,000 4.0% R 28,725,000 3.4% KwaZulu-Natal R 136,281,000 11.7% R 99,714,000 10.4% R 85,912,000 10.3% Northern Cape R 8,024,000 0.7% R 3,209,000 0.3% R 1,601,000 0.2% Free State R 35,469,000 3.0% R 24,052,000 2.5% R 17,227,000 2.1% North West R 14,603,000 1.3% R 14,054,000 1.5% R 7,409,000 0.9% R 529,863,000 45.4% R 447,397,000 46.6% R 399,690,000 47.9% Mpumalanga R 29,229,000 2.5% R 25,875,000 2.7% R 15,323,000 1.8% Limpopo R 15,241,000 1.3% R 6,465,000 0.7% R 2,338,000 0.3% Gauteng All provinces R 1,167,254,000 R 960,589,000 R 835,152,000 The dominance of the three metropolitan areas around Johannesburg, Cape Town and Durban was reduced by increased turnovers recorded in some of the smaller provinces. However, the three provinces still account for more than 85% of total turnover. Figure 104 Geographic distribution of sales: Academic sub-sector: Academic 2011 2008 sub-sector Turnover Western Cape R 99,338,000 16.3% R 75,690,000 13.9% R 58,986,000 14.9% Eastern Cape R 36,224,000 5.9% R 25,247,000 4.6% R 13,683,000 3.5% KwaZulu-Natal R 91,076,000 14.9% R 91,785,000 16.8% R 66,845,000 16.9% Northern Cape R 2,727,000 0.4% R0 0.0% R0 0.0% Free State R 30,395,000 5.0% R 31,483,000 5.8% R 20,633,000 5.2% North West R 41,072,000 6.7% R 33,068,000 6.1% R 21,072,000 5.3% R 272,229,000 44.7% R 268,086,000 49.1% R 206,070,000 52.1% Mpumalanga R 10,643,000 1.7% R 9,256,000 1.7% R 4,421,000 1.1% Limpopo R 25,707,000 4.2% R 11,663,000 2.1% R 3,693,000 0.9% Gauteng All provinces R 609,410,000 % Turnover R 546,277,000 % 2006 Turnover % R 395,403,000 Additional outlets in some of the traditionally poorly serviced provinces such as the Eastern Cape and Limpopo have generated significant sales for these areas. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 71 Figure 105 Supplier analysis: All booksellers: Direct imports 2011 Both sub-sectors Trade Books School books Academic books 1. 2. 3. 4. 5. 6. 7. 2008 2006 % Purchases % Purchases % Purchases 10.2% 0.3% 37.1% 7.0% 0.1% 40.1% 6.7% 8.0% 33.8% By direct importation is meant bookseller purchases from suppliers outside South Africa, without the intermediation of local distributors. Such transactions are identified by their having been recorded in a currency other than the rand. Most of the larger and medium-sized overseas academic publishers were locally represented by indent agencies, which market their titles, collect and record the sales and then arrange by indent for the direct supply and invoicing by the overseas parent company or distributor. Booksellers placed orders for smaller academic or professional publishers with wholesalers and/or distribution agencies abroad. Examples of such suppliers are New Jersey Book Agency, Marston Book Services, Francis & Taylor etc. Only a small proportion of direct import orders were placed directly with overseas publishers. A number of the specialist trade booksellers place their orders directly with the overseas publishers. However, they are not represented in the comparative sample. Remainder trade books are often purchased directly from overseas suppliers. Neither religious bookseller group purchased books directly from overseas suppliers. There has been a gradual increase in the direct importation of trade books, from 6.7 % in 2006, through 7.0% in 2008 to 10.2% in 2011. This increase can be partly attributed to an increase in remainder books sales. There has been a significant increase in the market share of directly imported academic textbooks from 33.8% in 2006 to 40.1% in 2008. The contribution of direct imports to total purchases fell to 37.1% in 2011. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 72 6.6 Number of retail outlets by province Figure 106 Number of outlets per sub-sector by province: 2011 2008 Number of outlets Number of outlets Sub-sector Western Cape Eastern Cape KwaZulu-Natal Northern Cape Free State North West Gauteng Mpumalanga Limpopo All provinces 1. 2. 3. 4. 5. 2006 Number of outlets Both Trade Acad Both Trade Acad Both Trade 94 23 35 4 13 9 120 13 12 323 74 15 22 3 8 5 84 8 10 229 20 8 13 1 5 4 36 5 2 94 105 18 32 3 12 8 103 13 6 300 94 12 21 3 8 5 72 8 5 228 11 6 11 0 4 3 31 5 1 72 94 11 22 2 9 6 97 10 4 255 86 7 12 2 7 4 67 5 3 193 Acad 8 4 10 0 2 2 30 5 1 62 The total number of book retail outlets increased to 323 stores, up from 255 in 2006 and 300 in 2008. The number of academic retail outlets increased from 62 in 2006 to 94 in 2011. Many of these new outlets are campus stores serving the student communities exclusively. All provinces indicate an increase in the number of academic book outlets over the five year period, with the Western Cape showing the largest gain from 8 to 20 outlets over the period. The number of trade retail outlets increased sharply from 193 in 2006 to 228 in 2008 and then stabilised at 229 in 2011. The difference in the geographic location of outlets between 2008 and 2011 indicates that a number of new outlets opened in 2009 and 2010 and others closed during the same period. The geographical distribution of the trade outlets reflects the repositioning of outlets to obtain a more even distribution country-wide. Gauteng dominates the trade bookselling infrastructure even more than before, with 84 stores in 2011 against 67 in 2006. The Western Cape recorded a sharp decline from 94 to 74 stores between 2008 and 2011. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 73 Figure 107 Average turnover per outlet: Trade booksellers 2008 and 2011: 2011 2008 Trade Bookseller Annual Out- Average Annual Out- Average sub-sector turnover lets per outlet turnover lets per outlet Western Cape R 344,096,000 R 54,448,000 R 136,281,000 R 8,024,000 R 35,469,000 R 14,603,000 R 529,863,000 R 29,229,000 R 15,241,000 R 1,167,254,000 74 15 22 3 8 5 84 8 10 229 R 4,650,000 R 3,630,000 R 6,195,000 R 2,675,000 R 4,434,000 R 2,921,000 R 6,308,000 R 3,654,000 R 1,524,000 R 5,097,000 R 301,374,000 R 38,448,000 R 99,714,000 R 3,209,000 R 24,052,000 R 14,054,000 R 447,397,000 R 25,875,000 R 6,465,000 R 960,589,000 94 12 21 3 8 5 72 8 5 228 R 3,206,000 R 3,204,000 R 4,748,000 R 1,070,000 R 3,007,000 R 2,811,000 R 6,214,000 R 3,234,000 R 1,293,000 R 4,213,000 Eastern Cape KwaZulu-Natal Northern Cape Free State North West Gauteng Mpumalanga Limpopo All provinces 1. 2. With the total number of retail outlets virtually unchanged, although their locations markedly different, and possibly also the total trading areas, the average annual turnover per outlet increased by 21% from 2008 to 2011. This is slightly more than the accumulative inflation rate over the same period. The reduction of 20 outlets in the Western Cape increased the average turnover per outlet by 45% to R 4,650,000, still well below the averages for Gauteng and KwaZulu-Natal at R6,308,000 and R6,195,000 respectively. Figure 108 Year-on-year turnover change per province: Trade booksellers: Average year-on-year change 2011 / 2008 2011 / 2008 Trade sub-sector turnover Western Cape Eastern Cape KwaZulu-Natal Northern Cape Free State North West Gauteng Mpumalanga Limpopo All provinces 1. 2. No of outlets % -20 3 1 0 0 0 12 0 5 1 4.7% 13.9% 12.2% 50.0% 15.8% 1.3% 6.1% 4.3% 45.2% 7.2% The Western Cape was the only province to suffer a net decline in the number of book retail outlets (20), but nevertheless managed to record a 4.7% average annual increase in turnover per outlet. Gauteng recorded an increase of 12 in the number of trade book outlets, and a relatively modest increase of 6.1% in average annual turnover over the three year period. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 74 3. The Northern Cape recorded a 50% increase in turnover without an increase in the number of outlets, followed closely by Limpopo with an average annual turnover growth rate of 45 % driven partly by an additional outlet in this province. Figure 109 Average turnover per outlet: Academic booksellers 2008 and 2011: Academic 2011 2008 Bookseller Annual Out- Average Annual Out- Average sub-sector turnover lets per outlet turnover lets per outlet Western Cape Eastern Cape KwaZulu-Natal Northern Cape Free State North West Gauteng Mpumalanga Limpopo All provinces R 99,338,000 R 36,224,000 R 91,076,000 R 2,727,000 R 30,395,000 R 41,072,000 R 272,229,000 R 10,643,000 R 25,707,000 R 609,410,000 20 8 13 1 5 4 36 5 2 94 R 4,967,000 R 4,528,000 R 7,006,000 R 2,727,000 R 6,079,000 R 10,268,000 R 7,562,000 R 2,129,000 R 12,854,000 R 6,483,000 R 75,690,000 R 25,247,000 R 91,785,000 R0 R 31,483,000 R 33,068,000 R 268,086,000 R 9,256,000 R 11,663,000 R 546,277,000 11 6 11 0 4 3 31 5 1 72 R 6,881,000 R 4,208,000 R 8,344,000 1. 2. R 7,871,000 R 11,023,000 R 8,648,000 R 1,851,000 R 11,663,000 R 7,587,000 The highest average turnovers per outlet were recorded in the Limpopo and North West provinces, both of whom had been relatively under-serviced in previous years and showed above average growth rates since 2008. Gauteng remained the province generating the largest share of turnover, followed by the Western Cape and KwaZulu-Natal. Figure 110 Year-on-year turnover change: Academic booksellers 2008 and 2011: Average year-on-year change 2011 / 2008 2011 / 2008 Academic sub-sector turnover Western Cape Eastern Cape KwaZulu-Natal Northern Cape Free State North West Gauteng Mpumalanga Limpopo All provinces No of outlets % 9 2 2 1 1 1 5 0 1 22 10.4% 14.5% -0.3% -1.2% 8.1% 0.5% 5.0% 40.1% 3.9% 1. No province experienced a net loss in the number of sales outlets, and all but KwaZulu-Natal and the Free State recorded positive annual turnover growth rates. 2. The rates were particularly high in Limpopo province and the Eastern Cape. ©SA Booksellers Association Book Retail Industry Survey 2011 Report P a g e | 75 7 Final remarks 1. 2. 3. 4. To record the dynamics of the book retail industry, the survey should ideally be conducted annually, but at least every second year. After a number of surveys, researchers will be able to accurately record the broad trends in the industry. This survey needs to be put in the broader perspective of the entire South African book industry, as the majority of schoolbooks bypass the book retail industry and are sold directly to educational institutions and provincial departments. The relationship between this survey and the annual industry survey conducted by the Publishers’ Association of South Africa (PASA) needs to be explored. An in-depth survey relating the sale of all categories of books to the socioeconomic factors which drive such sales will greatly enhance our understanding of the South African book industry. Also valuable would be studies on book readership and book buying, and the demographic, educational, economic and cultural factors that influence readership and book buying behaviour. The researcher trusts that the industry will derive value from the survey and be prepared to fund future surveys and research on this fascinating industry. Willem Struik September 2012 ©SA Booksellers Association Book Retail Industry Survey 2011 Report