Unlocking Oracle Hyperion Financial Management

Unlocking Oracle Hyperion Financial
Management Performance
DOAG - 3 December 2008
The Key to Real User Intelligence
Robert Ivnik
Matthew Goulden
Triometric
Value Proposition
Triometric Real User Monitoring products
Analyze the end-to-end performance, reliability
and usage of large scale web applications in real
time.
Provide real user intelligence that bridges the
gap between operations and business
stakeholders.
© copyright Triometric 2008
Measure, Benchmark &
Improve
© copyright Triometric 2008
Bridging the Gap
". . .Triometric reports are used both by the
business to identify its most valuable clients as
well as by IT operations to identify performance
issues.“
Jean-Pierre Garbani, Analyst
Forrester Research
www.forrester.com/Research/Document/Excerpt/0.7211.45122.00.html
© copyright Triometric 2008
Our Customers
Applications
Technology
application
infrastructure
tap or
spanport
WAN
users
Manager
Monitor
Internet
users
© copyright Triometric 2008
Triometric
Enterprise
Analyzer
Passive Packet Capture
Advantages & Benefits
• Low TCO
• Increased ROI
–Ease of setup
–Non-intrusive
–Effective KPI measurement
–Easy to maintain
© copyright Triometric 2008
Unlocking Oracle Hyperion
Financial Management
Performance at ThyssenKrupp
Robert Ivnik
© copyright Triometric 2008
HFM environment
Hosted by HP
AD
LDAP
application
cluster
proxy
server
web
server
load
balancer
db
cluster
reports
server
TK
Intranet
Internet
reports
web
server
Approach
• ~ 2000 user
• ~ 700 companies, various business and size
• all kinds of data entry
• ambitious in terms of HFM dimensions /
changes
© copyright Triometric 2008
HFM environment
Hosted by HP
AD
LDAP
application
cluster
proxy
server
web
server
load
balancer
db
cluster
reports
server
Internet
reports
web
server
additional inside checks
• logins per hour
• system load
• agent based task flow
© copyright Triometric 2008
TK
Intranet
additional outside checks
• browser
• performance
• logs, ping, traceroute
HFM environment
From users point of view
AD
LDAP
application
cluster
proxy
server
web
server
load
balancer
db
cluster
reports
server
TK
Intranet
Internet
reports
web
server
Slow
Performance!
© copyright Triometric 2008
HFM environment
Possible bottlenecks
• more app servers
• client ISP
proxy
server
TK
Intranet
• client bandwidth
• client proxy
• client firewall
load
balancer
Internet
• client network
• client browser
• client HFM usage
© copyright Triometric 2008
Slow
performance!
HFM environment
Measure the traffic outside
• more app servers
• client ISP
proxy
server
TK
Intranet
• client bandwidth
• client proxy
load
balancer
• client firewall
• client network
• client browser
• client HFM usage
© copyright Triometric 2008
TRIO
Metric
Internet
HFM environment
Results – What‘s going on
•
More SmartView
usage than
expected
© copyright Triometric 2008
HFM environment
Results – What‘s going on
•
•
More SmartView
usage than
expected
Real number of
users
© copyright Triometric 2008
HFM environment
Results – What‘s going on
•
•
•
More SmartView
usage than
expected
Real number of
users
Unnecessary tasks
© copyright Triometric 2008
HFM environment
Results – What‘s going on
•
•
•
•
More SmartView
usage than
expected
Real number of
users
Unnecessary tasks
ISP performance per
country
© copyright Triometric 2008
HFM environment
Improvements
•
•
•
•
More SmartView
usage than
expected
Real number of
users
Unnecessary tasks
ISP performance per
country
© copyright Triometric 2008
•
•
•
•
‚one pager‘ HFM usage
recommendations
ISP overview per
country
smaller webpage fixes
more servers
The Future..... Proactive Application
Management
Manage Applications in Real Time
Set Thresholds – Keep within SLAs
Observe trends – Sense Danger
Avoid problems – Keep Promises
© copyright Triometric 2008
Triometric version 5
© copyright Triometric 2008
© copyright Triometric 2008
Our Services/Products
• Managed Service
• Managed Service on-line
• Product Licences
© copyright Triometric 2008
Contact
Matthew Goulden
Tel: +44 1784 497333
Mobile: +44 7970 838241
Email: [email protected]
www.triometric.net
© copyright Triometric 2008
Danke!