wiADVISOR OVERVIEW - Mopar Technical Service Knowledgebase

wiADVISOR OVERVIEW
TABLE OF CONTENTS
� WHY BUYS
� PROGRAM OVERVIEW
You can return to this Table of
Contents page at any point within
the document by clicking the Mopar
logo on the top left of each page.
� PROGRAM COMPONENTS
Maintenance
Menu
Previous
Current
$149.99
Next
� Personalized service welcome
� Technician Dashboard
� DMS INTEGRATION
� COMMUNICATIONS
� KNOWLEDGEBASE
How will wiADViSoR DRiVe youR CuStomeR’S expeRienCe?
wiADVISOR is the most comprehensive and cost-effective service write-up solution on the market. The program
is designed to give your Service Advisors more time to focus on the customer (not the computer) enabling them
to build relationships, not simply generate repair orders. wiADVISOR provides the necessary tools for your
dealership to offer the most accurate, consistent, and transparent service experience, and includes:
• Appointment Scheduling & Ledger (manage service leads)
• microPod technology that connects on-board vehicle diagnostic data with Chrysler systems
• Electronic Vehicle Walk-around Inspection
• Service History
• VIN-specific factory required and dealer recommended services (all makes and models)
• DMS integration (where applicable)
• Technician Inspection/Dashboard (Optional - Coming Soon)
• Sales to Service Introduction (Optional)
• Future integration with Mopar Vehicle Protection Plans, Mopar Tire Works, Mopar Accessories,
wiTECH and more
Maintenance
Menu
Previous
Current
$149.99
Next
This groundbreaking solution provides your service department with a competitive advantage exclusive to
Chrysler dealers, and will ensure that every customer receives a similar experience across the entire network.
� CP Gross profit is up 31.3% YTD over last year
� Penetration of Major services sold increased by 12%
� Effective labor rate increased by $2.12
“customers are booking appointments online and actually
upselling themselves. my advisors are able to spend more quality
time with them on the drive and provide an enjoyable experience.”
Don Fleming, Service Director
Allen Samuels Dodge Chrysler Jeep Ram
Fort Worth, TX
EnhancEd customEr ExpEriEncE
• Fast and simple appointment scheduling for online & mobile (without a login or password)
• Appointment confirmation and reminder notifications
• Ability to review and print Vin-specific factory required and dealer recommended maintenance
requirements at the current mileage interval
• Service write-up, walk-around, and customer authorization are completed on a tablet right at the
customer’s vehicle
How will wiADVISOR Drive your Customer’s Experience?
Increased Trust with Customers
• Consistently deliver accurate promise times and preliminary customer estimates
• Identify open Recalls, RRTs, DTCs, and Flash Software updates immediately on the drive without needing to
call the customer back
• Review Service History and determine customer concerns
• Customer authorization completed on the tablet and a signed copy of the pre-write order is provided
• Accurate and timely vehicle inspection reports from the Technician, to the Service Advisor, to the customer
using the Technician Dashboard (Optional - Coming Soon)
Consistent Service Drive Process
• Eliminate unnecessary steps by using a single system to complete the service write-up
• Hold Service Advisors and Technicians accountable with a reporting tool that allows you to track:
• Maintenance Menus given to all service customers
• Walk-around Inspection on all vehicles in the drive
• Presentation of inspection results to customers
Maintenance
Menu
Previous
Current
$149.99
Next
• Usage of Online Service Scheduler
• Presentation of Personalized Service Welcome to vehicle buyers (Optional)
INCREASE SERVICE BUSINESS OPPORTUNITIES
• Increase your dollars per RO by identifying and presenting maintenance needs, open service actions,
available Flash Software updates, and Walk-around inspection results all while at the customer’s vehicle
With wiADVISOR, you get a simplified service write-up process, pricing by VIN that will increase margins (by
eliminating cost averaging) and an accountability tool that will deliver service retention and profits like no other.
�CP Revenue has averaged $40K increase per month since inception of program
�Penetration of Major services sold increased by 9.8%
�Effective labor rate increased by $3.68
“We are seeing instant, positive results and this is helping
to increase the dollars per R.O. in our service department.”
Bill Denton, Service Director
Allen Samuels Dodge Chrysler Jeep Ram
Katy, TX
wiADViSOR PROgRAm OVeRView
The wiADVISOR suite of tools assists your Service department in enhancing the customer experience
through improved service processes. It includes a full set of online scheduling and service write-up
tools. wiADVISOR provides a seamless, portable method to support the interaction between the Service
Advisor and customer in the service write-up area. It integrates many Chrysler systems, complements
most Dealer Management Systems (DMS) and incorporates other service write-up resources into a
single web-based user interface displayed on a tablet or PC. This will improve customer communication
and provide information instantly about the customer’s vehicle.
HARDWARE
• microPod: Automatically collects VIn,, odometer
odometer, DTCs, Tire Pressure,
&checks for open Flash Software Updates
• WiFi Access Point: Extends your private wiTECH wireless network from
the service shop to the service drive
microPod
• Tablet: Allows the Service Advisor conduct walk around and perform
write-up at vehicle
ElEMEnTS
Maintenance
Menu
Previous
Current
$149.99
Next
WiFi Access Point
• Online Service Scheduler
• Service Advisor User Interface
• Dealership Management Reports
PRIMARy FEATURES
• Vehicle Queue with Save & Restore functionality
• Vehicle Walk Around
• Triage Items
• Customer Reports
• Service History and Warranty Coverage
• VIP Warnings
• VIn & Mileage Specific Factory Required Maintenance
• Existing Mopar Vehicle Protection Plans
• Dealer Recommended Maintenance
• Electronic Customer Signature
• Repair Order Details
PlAnnED FUTURE EnHAnCEMEnTS
• Appointment ledger
• Customer Satisfaction History
• Technician Inspection
• Digital Imaging System Integration
• Guided RO Wizard
• wiTECH Integration
• Mopar Vehicle Protection Sales in lane
• Express lane Option
• Additional Reporting Capabilities
• Coupons
• Mopar Tire Works
• Declined Services
PROGRAM COMPONENTS
1. Online/Mobile Service Scheduling
-Convenient, user-friendly interface designed to promote factory required and dealer-recommended maintenance
without a login or password
-Integrates with your Dealer.com website
2. Appointment Ledger
-Gives your service team a simple solution to manage and
track all incoming appointments from multiple sources
(website, BDC and service drive)
Maintenance
Menu
Previous
Current
Next
$149.99
3. microPod Technology & Vehicle Diagnostics
-Automatically collects VIN, odometer, DTCs, and Tire Pressure and checks for open Flash Software Updates
4. Vehicle Queue
-Select from multiple vehicles that are in the write-up
process and keep track of their completion status
-Supports multiple styles of Service Drive configurations and
Write-up processes (Service Advisors, Porters, Valets, etc.)
PROGRAM COMPONENTS
5. Customer & Vehicle Information
-Identifies customer information mismatches between VIP
and DMS, allowing easy corrections in both systems
-Provides Customer Retention Vitals Status, last service date,
and a listing of vehicle triage items such as open recalls, RRTs,
flash software updates, DTCs, and more
6. Review Warranty Coverage & Service History
-Displays all active Warranty and Mopar Vehicle Protection
Plan coverage as found in DealerCONNECT VIP, as well as
service history from both VIP and your DMS (where applicable)
Maintenance
Menu
Previous
Current
Next
$149.99
7. Build Repair Order
-Easily build an RO with pricing by selecting common
customer concerns, VIN-specific factory-required and dealer
recommended services, and open vehicle triage items
8. Assign Repair Order
-Re-assign to different Service Advisors, establish contact
time for communicating back to the customer, assign tag
numbers and designate various flags (transportation options,
car wash, etc.)
PROGRAM COMPONENTS
9. Conduct Walkaround
-Facilitates a thorough walkaround of the vehicle. Service
Advisors can easily identify existing damage and sales
opportunities on many areas of the vehicle (e.g. wipers)
10.Walkaround - Tires
-Identify tire wear, tread depth, and tire pressures
(automatically pulled from some vehicles using the microPod)
Maintenance
Menu
Previous
Current
Next
$149.99
11.Sign Repair Order
-Review selections made by the customer and provide ability
to collect signature for customer authorization at their vehicle
12.Reports
-Generate and print VIN specific required maintenance menus
and roadmaps, dealership amenities, and customer copy of
the pre-write from the tablet
-Generate maintenance menus any time during the customer
consolation process or at the end of the write-up
optional PROGRAM COMPONENTS
13.Personalized Service Welcome & Pit Stop
-Reinforce the purchase decision, effectively transition
customers from sales to service and build long-term retention
14.Technician Dashboard & Estimate
-Electronic inspection tool designed to deliver a comprehensive
inspection, professional presentation with estimates and
management reporting
Maintenance
Menu
Previous
Current
$149.99
Next
Personalized service Welcome Package - Features & BeneFits
(Optional)
The Personalized Service Welcome Package is designed to immediately build credibility,
value and trust with every sales customer. It provides your Dealership with the tools
and processes needed to ensure customers are consistently introduced to your service
department at the time of purchase, helping to increase first service visit retention.
Features
Maintenance
Menu
Previous
Current
BeneFits
• Transitions your sales customer to service and
schedules the first service appointment
• Increases first service visit retention and builds
rapport with customer
• Formalizes your service introduction process
• Provides your sales team with a guide to introduce
customers to fixed operations and deliver an
improved experience
• Educates your customer about the competitive
advantages offered by your service department
• Gives your dealership an opportunity to promote
the “extras” offered at the time of purchase on your
service drive and encourages customers to service
with you
• Communicates the importance of completing
scheduled maintenance on their vehicle
• Sets customer expectations and builds trust by
providing a full maintenance roadmap
• Introduces other departments within your
dealership, such as Parts & Collision Center
• Generates additional fixed revenue and increases
awareness of your dealership
• Provides reporting safeguards for tracking
appointments, retention, and more
• Ensures all sales customers are introduced to the
service department
Next
$149.99
Personalized service Welcome Package - comPonents
Maintenance
Menu
Previous
Current
$149.99
Next
Presentation Folder
Dealer Advantage Card
A visually impressive and durable
piece, the folder holds all pieces
of the Service Welcome Package
and provides a handy takeaway
that builds awareness of the
Dealership.
The Advantage Card allows you
to communicate and highlight
the benefits to your customer of
servicing with your dealership.
The card also features your
hours of operation, contact
information, and is optimally sized
for customers to keep on hand
beyond their vehicle delivery visit.
Thank You Letter from General
Manager
Personalized Service Welcome
This letter gives your customer
a personalized greeting from the
top executive at your dealership.
With the intent of welcoming
the customer to your dealership
family, the letter also thanks them
for buying and reinforces the
purchase decision.
This three-page handout builds
credibility, value, and trust while
setting future maintenance
expectations during the transition
from sales to service. In addition,
your dealership can also promote
service amenities, extended
warranties, parts, and much more.
Online Appointment Card
Ambassador Program Handout
Communicate and promote the
convenience of booking service
appointments online with this
handy, business card-sized
piece. In addition to promoting
the benefits of the online tool, it
also outlines the steps required to
schedule an appointment.
Referrals are the most efficient
and least expensive way of
generating new business. Equip
your customer with referral cards
so they can encourage friends
and family to have the same great
experience they had – and then
reward them for it.
Delivery Checklist
Customized Deal Jacket
This checklist helps to ensure your
sales associates have provided a
positive and thorough experience
at the time of delivery. This
includes providing the customer
with: dealership advantages,
service promotions, privacy/email
policies, preferred method of
contact, and more.
This customized Deal Jacket
includes a complete checklist
to ensure all items from sales,
service, and the customer have
been included.
Technician DashboarD - FeaTures & beneFiTs
Deliver accurate and timely inspection results from the technician, to the Service
Advisor, and then to the customer on a printed page or electronically in PDf format. The
TTechnician Dashboard is a critical component to ensuring a consistent and professional
customer service experience.
Technician Dashboard
FeaTures
Maintenance
Menu
Previous
Current
$149.99
Next
beneFiTs
• Prompts Service Advisors to initiate an Electronic
Vehicle inspection on every repair order
• Automatically guides Service Advisors to follow
dealership service procedures
• Queues inspections for technicians
• Manages the inspection process with ease
• Built-in start and stop times (sets default)
• Tracks technician’s time spent on process to ensure
a proper inspection was done
• Provides a step-by-step Electronic inspection guide
• guides technicians through a detailed inspection
process
• offers simple navigation for the user
• Allows technicians to easily mark conditions of
each inspection item and add comments
• Provides built-in estimating capabilities
• gives technicians the ability to click on
dealer-defined repairs and add them to estimate
• Presents inspection results professionally
• Displays final results and repair estimates onscreen or via email for quick customer approval
• Accesses previous inspection history
• Provides previous inspection results for added
technician confidence
• generates full reports of the inspection process
• gives management dynamic tools to monitor
inspection times, results, and opportunities
Technician DashboarD
(optional)
Are you missing opportunities? Every Service Manager knows that a thorough multi-point inspection coupled
with a professional presentation of the findings leads to increased sales. The problem faced by many
service departments is that this process does not happen consistently. Service Advisors may not request the
inspection, while some technicians simply do not complete the inspection or notify the Service Advisor with
the results in a timely matter. Mopar addresses these issues with the Technician Dashboard.
NoTificATioN:
Service Advisors receive a prompt
to notify a technician that a vehicle
inspection is due on a particular
vehicle.
ASSigNMENT:
Maintenance
Menu
Previous
Current
$149.99
Next
Technicians can search for
inspections assigned to them,
or inspections available to be
performed.
ExEcuTioN:
The entire inspection is broken
down into logical sections.
The items relevant to each individual tab will be displayed. The technician goes through each tab while inspecting
and marking items accordingly and adding comments as needed.
Each inspection is timed and tracked so your dealership can identify:
• Appropriate amount of time has been spent performing the inspection
• Average number of recommended items found per inspection
• Number of vehicles not inspected
• And much more
The output enables the Service Advisor to sell with confidence
utilizing a professionally designed piece. it completely outlines the
inspection findings, in addition to providing the Service Advisor with
the option to print, present on screen, or send a PDf copy by email to
the customer.
dms integration
wiADVISOR is the most comprehensive and cost-effective service write-up solution on the market.
The program is designed to give your advisors more time to focus on the customer (not the computer),
enabling them to build relationships and not simply generate repair orders.
While different DMS providers offer various types of integration, the ability to complete the entire writeup at the vehicle and the process is not dependent on your DMS or level of integration.
DMS providers allow wiADVISOR limited access to integrate to their systems and depending on the
DMS, wiADVISOR will be able to offer additional features and functionality.
Regardless, wiADVISOR will continue to work with any DMS providers to improve the level and quality
of integration supported. Wherever possible, wiADVISOR will include additional functionality from the
DMS provers as they are developed and made available.
Below is a list of 4 different levels of integration:
Maintenance
Menu
Previous
Current
$149.99
Next
• NO DMS SUPPORT - dealers will be able to complete all wiADVISOR
features as outlined above. Dealers will have access to all wiADVISOR
functionality including being able to complete the entire service write-up
process at the vehicle with the customer and access various Chrysler
systems to identify RRTs, DTCs, Recalls, and Flash Updates. The dealership
will have to enter appointments and re-enter service pre-write information
into their DMS manually.
• Pull integration only - dealers will be able to complete all wiADVISOR
functionality as outlined for No Integration above. In addition dealers will be
able to review past service history and identify existing customers on the
drive. The dealership will have to enter appointments and re-enter service
pre-write information into their DMS manually.
• Pull and Push to an Appointment - dealers will be able to complete
all wiADVISOR functionality as outlined for Pull Integration above.
Additionally, dealers will be able to push appointments and, depending on
the DMS, service pre-write information directly into their DMS. After the
transaction on the drive, the advisor will have to roll or convert appointment
into a repair order.
• Pull and Push to an Appointment & Repair Order - dealers will be able to complete all wiADVISOR
functionality as outlined for Pull and Push to an Appointment above. Additionally, dealers will be able to push service
pre-write information directly into their DMS. The transaction on the drive will automatically be pushed directly to a
repair order without having to access the DMS screen.
On the next page, an outline of the different features of wiADVISOR are displayed with the benefits of
each type of DMS integration.
With wiADVISOR, you get a simplified service write-up process, pricing by VIN that will increase margins
(by eliminating cost averaging) and an accountability tool that will deliver service retention and profits
like no other.
dms integration
TyPeS Of InTegRATIOn AnD The wiADVISOR feATUReS AVAIlABle:
wiadVisor features by dms integration type:
no integration pull only push appt. push r.o.
1. Service write-up, walkaround, and customer authorization are completed on a
tablet right at the customer’s vehicle
• Improve accuracy of promise time and preliminary customer estimate
• Review service history and determine customer concerns
• eliminate unnecessary steps by using a single system to complete the service write-up
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
6. Automated VIn Decoder (all makes)
ü
ü
ü
ü
7. Advisor tablet/computer popup with notification
ü
ü
ü
ü
8. Advisor Walkaround (Chrysler vehicles)
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
15. Customer search (in DMS via name/phone number/VIn)
ü
ü
ü
16. Customer select (where mismatch between DMS and DealerCOnneCT)
ü
ü
ü
17. Customer Vitals (status)
ü
ü
ü
18. Service history (RO)
ü
ü
ü
ü
ü
2. Customer generated VIn-specific maintenance menu
3. Appointment ledger to manage all service appointments
• Includes leads from online, mobile, service drive, phone and BDC
4. microPod compatibility (Chrysler vehicles)
5. Chrysler Systems Integration
• Customer lookup from DealerCOnneCT and eVIP
• Provides Recalls, RRTs, flash Updates, DTCs, etc.
• Service history
9. VIn-Specific Maintenance Menu (all makes)
Maintenance
Menu
Previous
Current
$149.99
Next
• factory Required and Dealer Recommended Services
• Menu Pricing and Cost of Ownership
• Previous Menu Recalls (saved results)
• Declined Service Recalls (with saved menu feature)
• Customer Concerns/Repairs
10. wiADVISOR Scheduler via email (all makes)
• Appointment ledger Integration (passive)
• next Appointment Scheduling
• fast and simple appointment scheduling for online & mobile (without a login or password)
• Appointment confirmation and reminder notifications
11. future integration with Mopar Vehicle Protection Plans, Mopar Tire Works, Mopar
Accessories, wiTeCh and more
12. Sales to Service Welcome (all makes)
(Optional)
13. Technician Dashboard
(Optional)
• email transmission and package customization
• new or Used vehicle transition
• Save results for future review
• Advisor notification of Technician Dashboard completion
• Accurate and timely vehicle inspection reports from the technician, to the advisor, to the
customer using the Technician Dashboard (Coming Soon)
14. Reporting (Advisor Dashboard and Technician Dashboard)
• Reporting tool that allows you to hold your Service Advisors and Technicians accountable
19. Push Appointment to DMS (dealer has to manually convert to RO)
20. Push Appointment and Repair Order to DMS
ü
October 2nd, 2012
TO: ATTN: All U.S. CHRYSLER GROUP DEALERSHIPS AND FIAT STUDIOS
DEALER PRINCIPAL & SERVICE MANAGER
SUBJECT: Tablet Enabled Service Advisor Tool
In May, Mopar officially announced the release of the upcoming wiADVISOR tool to all U.S.
dealerships. Many of our Dealer Principals had a chance to hear Pietro Gorlier, President and
CEO of Mopar Service, Parts and Customer Care formally introduce the program at the Dealer
Announcement Show in Las Vegas last month. I am pleased to inform you that our Pilot phase
of the wiADVISOR program will be concluding soon and the roll-out to all U.S. dealerships will
begin in the 4th quarter.
Maintenance
Menu
Previous
Current
$149.99
Next
wiADVISOR will provide a seamless, portable method to support the interaction between
the Service Advisor and customer in the service write-up area. It will integrate many
Chrysler systems, complement your Dealer Management Systems (DMS) where applicable
and incorporate other service write-up resources into a single web-based user interface
displayed on a tablet. This will provide your service department with an unprecedented level
of customer confidence in Mopar products and services by improving communication and
instant knowledge that relates directly to the customer’s vehicle.
The wiADVISOR Support Team will send you a dmail communication notifying you when your
dealership be will scheduled to begin the installation process. Many of you will start to receive
the communication this week.
For further information, please review the attached documentation and log on to the
wiADVISOR Knowledgebase, which can be accessed from within the Technical Service Portal
at: www.witechsystem.com.
Sincerely,
Tony Brenders
V.P. Technical Service Operations
Mopar Service, Parts & Customer Care
KNOWLEDGEBASE
KnowledgeBase articles have been created as a quick reference guide to assist your dealership with various
topics such as wiADVISOR Features vs. Vehicle Support Summary, Ordering Recommended Tablets for Use
with wiADVISOR, and many more. These articles can be accessed via the Mopar Technical Service Portal at:
www.witechsystem.com > Support > Knowledge Base
Maintenance
Menu
Previous
Current
Next
$149.99
Click on the Login button under the Mopar Technical
Service Knowledgebase section:
All articles can be found in the NAFTA folder for
your review:
ordering recommended tablets for use with wiadVisor
Chrysler recommends two different tablets for use with wiADVISOR, the New iPad (3rd or 4th Generation) and
the Samsung Slate 7. The iPad is an Apple product that uses the iOS 6 operating system, and the Samsung Slate 7
uses the Windows 7 operating system.
Chrysler has provided two different options for ordering Apple products (see below). Option 1 is if you are only
interested in ordering iPad(s) and/or AppleCare+. Option 2 is if you are interested in ordering iPad(s) with Mopar
wiADVISOR branding, cases, and accessories.
OPTION 1: ORDeRING IPAD AND/OR APPleCARe+ ONly
If you should choose to order an iPad without Mopar branding or accessories, please email your
Apple representative at:
• [email protected]
Price:
$569 per iPad with Retina Display (5% discount)
$79 per AppleCare+ for iPad (20% discount)
yyour order will be processed within 24 hours with your local tax rate and standard shipping.
Maintenance
Menu
Previous
Current
$149.99
Next
OPTION 2: ChRySleR DeAleRShIP IPAD CONfIGuRATOR (IPAD & ACCeSSORIeS ORDeRING WebSITe)
All orders are subject to Tax, Shipping & handling fees
Credit card is the only form of payment accepted
To ease the ordering process, Chrysler has partnered with ‘fusion of Ideas’ to provide a Dealership iPad
Configurator for wiADVISOR. This website will provide your dealership with a convenient method to order iPads
with optional accessories for use with the wiADVISOR iPad. Dealerships can order the following at
http://www.fusionofideas.com/mopar/
• iPad with Retina Display (4th Generation) with AppleCare+ for iPad
- AppleCare+ is required when ordering through the fuSION website
• Customized wiADVISOR branding
• Variety of Protective Cases
• Variety of Accessories
After selecting the quantity of iPads that you would like to order, the website will have various ‘Dealer Kit’ options
that are pre-selected. At any time, you may upgrade or un-select any of the pre-selected options to meet your
dealership needs.
‘AppleCare+ for iPad’ includes the following:
• extended repair coverage up to 2 years from original purchase date of iPad
• up to 2 incidents of accidental damage (each subject to a $49 service fee)
ordering recommended tablets for use with wiadVisor
ChRySleR ReCOMMeNDeD TAbleTS
operating system/
browser
approximate
price
model
hd
Apple - iPad with Retina Display (4th Generation) Wi-fi Model
32 Gb
iOS 6 / Safari
$599 (Retail)
Apple - iPad (3rd Generation) Wi-fi Model
32 Gb
iOS 6 / Safari
$599 (Retail)
Note: A 3G/4G contract is not required. The wiADVISOR system has an Access Point for wireless connectivity.
There are several accessories that a dealership can purchase for the iPad. each individual dealership must
determine its needs before making a decision on which tablet accessories are needed for their service write-up
area. The following are suggested accessories for the iPad tablet.
approximate
price
print
specifications
Printer
Must have AirPrint to work with iPad. Please research an appropriate size printer
for your business that is AirPrint-enabled
Stylus Pen
Stylus Pen compatible with iPad. Please research an appropriate Stylus Pen for
use with iPad, as several options are available
See fuSION website
Protective Case
Dealer choice
See fuSION website
Maintenance
Menu
Previous
Current
$149.99
Next
The iPad should not be viewed as a tool that replaces desktop computers, but rather as an enhancement to them.
Dealers who want a tablet that offers direct access to their DMS should consider a model which would then
replace their desktops or laptops in their service write up area. The recommendation for that is as follows:
model
processor
speed
hd
memory
operating system/
browser
screen
size
resolution
approximate
price
Samsung Slate 7
(Part # Xe700T1A-A04uS)
i5-2467M
Processor
128 Gb
4 Gb RAM
Windows 7
Professional 64 bit
/ Ie9
11.6”
1366 x 768
$1,350
(Retail)
NOTE: The wiADVISOR Support Team can only support the wiADVISOR Dashboard application operating
any of the listed tablets with the operating system and browsers as shown. Dealers are responsible for any
consequences on tablets purchased outside of the above recommendations. The above recommendations will
evolve over time.