SilverWare POS featured in Hosting Magazine

Transcription

Third Quarter 2009
The Official Publication of the ORHMA
I
Fo Infus NSID
od
eY
Wi
o E:
th ur L
o
Pe
rso cal
na
lity
The
GREEN ISSUE
Eco-friendly tips for
saving energy, money
and the planet
13 Green Suites Program
20 2 009 Industry Guide to
PM40787580
Hospitality Products & Services
www.orhma.com
6230 CDN HOSTING MAGAZINE AD 7x9.5.indd 1
7/6/09 4:24:18 PM
ENERGY-EFFICIENT
RETROFITS PAY
WITH BIP
“WE’RE LOOKING TO
GREEN ALL ASPECTS OF
OUR OPERATIONS. BIP
FITS IN PERFECTLY.”
Helen Grifﬁths
Director of Operations, FAB Concepts Inc.
Toronto Hydro-Electric System’s Business Incentive Program (BIP) encourages
and rewards energy-efficient renovations to commercial buildings.
Owners and operators of restaurants, hotels, and motels, 25,000 square feet or
less, are eligible for cash incentives up to $350 per kW saved. Covering up to
50% of the project cost, these incentives significantly lower the payback period.
And, by reducing energy use, you’ll also lower electricity costs for years to come.
Now, we’ve made it even easier to apply.
For more BIP information, perspectives from experts and clients,
or to apply, go to www.torontohydro.com/bip or contact us at:
Tel: (416) 542-3388 Fax: (416) 542-2980
Email: [email protected]
torontohydro.com/bip
For full terms and conditions and eligibility requirements, visit www.torontohydro.com/bip
The figure and star design is a registered trademark of Toronto Hydro Corporation used under license.
When your hot water stops flowing, so can your revenue.
Protect your bottom line with the Reliance Commercial Solutions™
water heater rental program today.
Lots of things can go wrong in the food services and hospitality business, but few
can compare to a water heater breakdown, and having to close your doors to customers.
That’s where Reliance™ comes in. A leading provider of worry-free water heating
solutions for over 30 years, we’re proud to guarantee outstanding service:
• Four-hourserviceresponseguarantee,24/7/365
• Noupfrontequipmentreplacementcosts*
• Norepairbills*
• Onepredictablemonthlypayment
• Customizedsolutions
Plus, if you own a water heater that’s less than 6 years old, or a boiler that’s less than
8 years old, you can benefit from our exclusive Buy-Back Program and earn $3,000 to
$9,000 to invest in your business.
To find out if you qualify for our
Buy-Back Program and learn more about
our customized water heating solutions,
call 1-866-326-9392 today.
™ “Reliance”, “Reliance Commercial Solutions”, and the Reliance Commercial Solutions logo are trademarks of Reliance Comfort
Limited Partnership. * Subject to standard rental program terms and conditions. Some additional charges relating to installation
(e.g. code required venting) may be applicable. Call for details.
Receive up to $9,000
through our exclusive
Buy-Back Program.
Cover
18
Third Quarter 2009
Volume 8, Issue 3
Eco-Friendly Tips
Tips to help you save money
while saving the planet
Departments
18
13
8
6President’s Message
38 ORHMA News & Announcements
Features
16
8Menu
Personality
Learn how to give your menu personality by infusing it
with local foods
13
Picking the High and Low Hanging Fruit
Green Suites helps make choosing green easier
16Silverware
POS Evolves
Avrio brings next-generation tech solutions
to the front of house
202009
Buyer’s Guide
Your Access to Industry Products & Services
ORHMA would like to dedicate this issue of Hosting
to the memory of Dan Kenning.
He was a pleasure to work with and an inspiration to all
of us who worked with him.
Publisher:
Robert Thompson
Editor (MEP): Ali Mintenko
Editor (orhma): Fatima Finnegan
Sales Manager: Sharon Komoski
Production Team Leader:
Adrienne Wilson
Graphic Design Specialist:
Krista Zimmermann
Advertising Account Executives:
Nolan Ackman,
Steve Beauchamp, Peter Gabriel
hosting is published for the
Ontario Restaurant Hotel & Motel
Association (ORHMA)
four times a year by
MediaEdge Publishing Inc.
Editorial Office
5255 Yonge Street, Suite 1000
Toronto, Ontario M2N 6P4
Toll Free: (866) 216-0860 ext. 229
[email protected]
www.mediaedgepublishing.com
Association Office
Association (ORHMA)
2600 Skymark Avenue, Suite 8-201
Mississauga, ON L4W 5B2
Tel: (905) 361-0268
Fax: (905) 361-0288
Web: www.orhma.com
Return Undeliverables to:
Association (ORHMA)
2600 Skymark Avenue, Suite 8-201,
Mississauga, ON L4W 5B2
Printed in Canada
All Rights Reserved. The content of this
publication may not be reproduced
in whole or in part without the prior
written consent of the Association.
PUBLICATION MAIL AGREEMENT
#40787580
5
PRESIDENT’S MESSAGE
I
am always amazed at how quickly
In this issue, we also greenlight the
Our ever-progressive members
our world changes. Just a few
already do their part: we’re
highly anticipated 2009 Industry Guide
short years ago, concepts for a
increasingly aware of our environment
to Hospitality Products and Services,
green-themed issue of Hosting might
and the changes we need to implement
and I encourage you to take advantage
have included recipes of enticing,
in our day to day business, while at
of this vast resource whenever possible.
crisp summer salads, lush photo
the same time not compromising the
spreads of perfectly manicured golf
level of service our customers expect.
course turf, or even a dissertation or
two on how business can economize
to save thousands of greenbacks.
Of course, all of these “green”
iterations have now made way for the
The service industry is our world,
and making it greener also makes
it brighter. Enjoy this issue, and in
This issue is created with all
keeping with its theme, be sure to
of this in mind; you’ll find some
recycle it and share with a colleague.
environmentally friendly tips
sprinkled throughout the issue
most significant theme of all — making
— organic choices, energy saving
environmentally sound and energy-
tips, economic benefits. It’s our hope
friendly choices acting in our planet’s
that they inspire and challenge
best interest. To be green requires a
you to move forward in your green
shifting of perceptions and actions
efforts both on the business level
and adapting new core philosophies
and in your personal life, reducing
President and CEO
for doing business and living life.
your eco-footprint with every step.
ORHMA
Tony Elenis
ORHMA MEMBERSHIP PROGRAMS
SPECIAL
INTRODUCTORY OFFER FOR
ORHMA MEMBERS THAT JOIN
THE R.I.B.A. PROGRAM
$350 Coupon for Ecolab Non Machine Products. Coupon redeemed through
the R.I.B.A. office.
Free 30lb box of Cavendish Fries, valued up to $36. Free case redeemed
through the R.I.B.A. office.
$200 worth of free fresh bread from Canada Bread. To qualify members must
purchase $125 worth of bread per week for 12 weeks and they will receive a
$200 credit from R.I.B.A. Accounts must be qualified by a Canada Bread Rep.
Give your facility a fresh new
look for the holidays with a
new floor from ISO
Additional $0.50/lb rebate on all Brazilian coffee purchases. During the first
month of coffee purchases R.I.B.A. will add an additional $0.50 rebate to
each pound of coffee purchased to the existing R.I.B.A. Coffee Rebate scale.
www.orhma.com
Phone or email for a quote
Phone: 1-888-799-3956
For more information call the ORHMA office at 1 (800) 668-8906 or (905) 361-0268
ORHMA Members must sign up to the R.I.B.A. Program prior to October 31st, 2009 to qualify for special introductory offers.
6
hosting Third Quarter 2009
Smart Serve_7x9.5
6/26/09
12:10 PM
Page 1
Knowledge.
It’s a worthwhile investment.
Why take chances with your business.
When you need to know the facts about SMART
alcohol service and strategies on how to protect
yourself, your staff and your guests visit,
www.smartserve.ca.
Because it’s the SMART thing to do!
1-877-620-6082
MENU PERSONALITY
Infuse
Local
Foods
for a
personality lift
Y
ou can easily identify
which of your friends has
personality. People with
personality tend to attract attention,
people enjoy spending time with them
and want to share their space. Why?
Their uniqueness is inspiring, they say
interesting and unique things and they
listen. Companies with personality are
much the same. They are authentic,
they tell compelling stories and
they listen to their customers and
create compelling dialogue to keep
consumers engaged in conversation.
Restaurants and more specifically
menus, should do the same. Today
more than ever, menus are gaining
importance as more and more users
8
are visiting restaurant websites to
plan their evening getaways. The age
old excuse “my waiters sell the food
when the customers arrive,” no longer
applies because many patrons are
reviewing your menu long before they
get to their restaurant of choice.
Many restaurateurs utilize their
menu to tell the story, to begin the
conversation with their customers, to
tell them something unique, something
personal about their restaurant,
which makes the customer in turn,
want to come back, and want to
be a part of something special.
Many restaurants across the province
are catching on to this concept by
infusing their menus with local foods
to add personality. Keefer Mansion
Inn in Niagara does a great job telling
the story of where their foods come
from. Identifying menu items that
are from the region, hosting “Foodie
Fridays,” themed days to highlight the
many different farmers that grow and
produce their food are just some of
the things they do to tell their story.
Murray Street in Ottawa not only
highlights their local food, but also
talks about sustainable purchasing.
Doing things like highlighting their
“head to tail” pork dish reflects
their respect for animals, plants
and the farmers who raise them.
Sustainable purchasing is just as
MENU PERSONALITY
much about how product is raised and
processed as to where it is raised.
At Borealis Grill, local isn’t just about
the food. The materials used to build
the restaurant were sourced from local
producers and products found right
in Guelph. Their philosophy reflected
in their tagline “the Taste of Ontario,”
reigns true in everything they do. They
have even worked with a local brewer
to produce an all Ontario hops beer.
Chef David Kealey heads the
kitchens of Hidden Valley Resort’s
The Birches Restaurant using many
products from fellow members of
Savour Muskoka – just one of the
many culinary tourism groups in
the province that work together to
promote tourism and Ontario foods.
Farmers, restaurants and culinary
artisans from a region work together
to promote their organization and are
rewarded with reciprocal promotions
from Savour Muskoka. There are
culinary tourism groups popping up
in all parts of the province. Visit the
Mary’s Bee Hives in Prince
Edward County; Jim’s fish
farm in Gananoque…”
Insert Restaurant Name’s
Local food fix of the week:
Kerr Farms Beef burger, Northern
Woods mushrooms and Woolwich
Goat Cheese served with Cookstown
Greens and Niagara Vinaigrette.
c.Menu Descriptors
– using farm names
e.g.Kerr Farms steak;
Cookstown Greens;
Andrew’s Strawberries
2. Identify products to tell the story.
There are many ways to identify
products on your menu. By using
a variety of different identifiers,
menus sound interesting, without
being overtly “pushy.” These are just
some of the ways you can identify
Ontario products on your menu.
a.
d.
e.g.Grey/Bruce county pork;
Simcoe county berries;
Niagara grapes
e.Menu Descriptors – by
using the word “Ontario”
Subtitles
e.g.“We use only the finest
ingredients Ontario has
to offer, sourced from
local producers”
b.
Menu Descriptors – by region
e.g. Ontario lamb
f.Menu Descriptors – by
using the word local
e.g.Locally grown asparagus;
Locally baked artisan bread
Footers
e.g.“We proudly thank our
partnered farmers for the
great food they provide
us: Joe’s farm in Picton,
3.Menu Compliments.
Highlighting
your companies philosophy,
or listing your farmer
Ontario Culinary Tourism Alliance
website to find a region near you.
EnerSmart Programs
Getting Started
Get a
following guide is a tip sheet for
anyone wanting to promote local foods,
from the beginner to the seasoned
professional. Philosophy, passion,
identity: your menu will reveal it all.
Language, format and layout will give
consumers a world of information
about your restaurant. More and more
people are searching for restaurants
online, so the age old “my staff sells
FREE
Pre-Rinse Spray Nozzle
• Free delivery & installation
• Save up to $950* per year on natural gas and water costs
the food” is less and less important.
To qualify you must be a Union Gas customer.
Having a strong menu that identifies
To order visit uniongas.com/prerinse or
call Ecolab at 1 800 352-5326
what makes you different from your
competitors is just a single key to
putting more seats in your seats.
1.Start with weekly features.
EnerSmart. For the profit in energy efficiency.
TM
If
you are not familiar with this
whole local foods movement,
then start small. Introduce a
weekly feature that highlights
a commodity, local producer
TM
CONSERVE • SAVE • PROFIT
™ EnerSmart is a trade-mark of Union Gas Limited.
© Union Gas Limited 06/2009 UG20090105
* Dollar savings are based on average gas savings of up to 1,286 m3/yr
and average water savings of up to 252 m3/yr per spray nozzle.
Adding local foods to your menu?
Need to know where to start? The
or a region of the province.
9
TM
MENU PERSONALITY
partners on your menu all add to the authenticity
of your story telling, and enable you to engage
your customer in dialogue about those items.
4.Planning a local food menu. Yes, we do live in
Local Flavours
Regional Cuisine
At Sam Jakes Inn we are proud to have been featuring our
menus of local flavours regional cuisine for over 16 years!
We believe that by supporting our local food growers and
producers that we are helping to create sustainability of our
community. Please refer to the flyer “Ten Reasons to Support
Local Flavours” for more information.
Canada, and we do have seasons, and no, asparagus
and strawberries are not available all year round.
a.Having a seasonality guide will help you
start planning your menus and changes
to your menus throughout the year.
b.In the off season, concentrate promotions
and menus on the wines, meats, cheeses.
c.In peak season, plan ahead by making
The following list is constantly evolving and growing as we
discover more treasures in our area!
- Chef Thomas Riding & Innkeeper Lisa Clarke
preserves and canning fruits and
vegetables for the winter months.
List of Local Producers
Grown, Raised & Harvested in Eastern Ontario
Lyons Farms
Langley Farms
Jasper Farms
Gibbons Maple Farms
Fortar Dairy
Kimarnock Orchards
Hall Orchards
R&D Dairies
Oak Leaf Farms
Glen Maple Farms
Tincap Farms
New Terra Farms
Oxford Mills Creamery
Frugal Farms
Stu Bees
McGrath’s Berry Farms
Mariposa Farms
Local Food Producers (not growers)
Heritage Brewery
Equator Coffee
Ice Cream Shoppe
Saslove’s
Mrs McGarigle’s
Just Wing It
From Ontario
All of our beers – we only carry craft brewery beers
All of our wines – we only sell Ontario VQA wines!
Gone are the days that you sacrificed “price” and “performance” to use “green” products.
“Green” technology has come a long way just in the last decade. There are many products available today that overcome
the perception that “environmentally-friendly products cost more, don’t work, and you have to work that much harder to make
them work.”
There are eco-safe products that work just as well, or better, than some of the caustic and harsh chemicals that have negative effects
on the environment and the people using them. It’s time for change – window cleaner does not have to be blue or smell like ammonia
to work; and lots of bubbles do not mean better cleaning power.
It’s about health. It’s about safety – for people and the environment. It’s about our future. It is also about being fiscally responsible.
Think about reducing the cost of doing business by mitigating risks and having healthy employees with reduced sick days.
The time to act is now. Take an inventory of what your organization is currently using, and ask what can be changed and improved.
Green Dolphin eco-solutions
10
www.greendolphin.net
416-679-0707
Your guests
deserve
the best HD.
Bell TV pampers your guests with Canada’s best
HD service. With the most HD channels – more
than any other provider, stunning picture quality
and customized programming, it gives new
meaning to the term “room service.”
Call 1 877 439-8502 or visit belltv-commercial.ca
5.End with promotions, value added menu additions. You
don’t have to “discount” your menu to show value. In
fact, by discounting your regularly priced items you are
de-valuing their worth and telling your customer, “see I
really can sell this for cheaper, but only when I feel like
it.” Utilize specials and promotions to highlight items
in a new way. Provide tasting menus; couple entrees
with wine and beer to offer unique experiences; provide
themed nights to showcase something different.
In a time where consumers have more access to
information, and are being more selective about where
they spend their money, add value to your restaurant
by injecting some local food personality. Starting
slow and being authentic will set you apart from your
competitors and will give your customers a reason
to continue coming back to your restaurant.
Franco Naccarato is Supervisor, Food Services for Savour Ontario
(A program of the Ontario Ministry of Agriculture, Food and
Rural Affairs). Savour Ontario restaurants serve and promote
the best and freshest products our fine province has to offer. Visit
www.savourontariodining.ca to find out more about the program
and how to participate or email us at [email protected] .
11
Is the environment on your agenda?
The LivClean Eco-Stay Program is the first national hotel program of its kind combining marketing,
business and environmental strategy for the common goal of changing the planet for the better!
With the LivClean Eco-Stay Program, your Hotel can:
Measure your Carbon
Footprint and set goals to reduce
and measure your progress
Communicate your green
actions to guests with FREE
start-up POS material
Generate thousands of dollars
for your own green initiatives
Offer carbon neutral events
and conferences
Support emission-reducing
carbon offset projects across
Canada to maximize
environmental impact
Complement corporate
environmental programs
ST
All at NO CO
!
K
S
I
R
O
N
d
n
a
Take action against climate change
Get started today at:
Web: livclean.ca/es_hotel
Phone: 1-877-430-3007
GREEN SUITES
Picking the
High and Low
Hanging Fruit
Green Suites
helps to make
choosing green
a lot easier for
Windsor based
hotels, motels
and restaurants
13
w
GREEN SUITES
e’re hearing more and
more these days that
reducing our energy
consumption translates into saving
dollars too. Hotel and motel operators
are no stranger to this idea as many
are choosing to do low hanging fruit
changes to save on their electricity bill,
but how many are taking advantage
of the incentives that are available?
ENWIN Utilities has already given out
$50,000 in conservation projects and is
giving even more cash incentives out
through its Green Suites program.
In June, in partnership with the
Ontario Restaurant, Hotel and
Motel Association (ORHMA), ENWIN
launched the Green Suites program
which is a conservation incentive
program specifically for the hotel
and motel industry in Windsor.
625-9625
www.morala.com
[email protected]
428 KENT STREET, OTTAWA
The tourism industry in Windsor
employs over 20,000 local people
and supports 41 hotel and motel
properties, according to Fatima
Finnegan, ORHMA Director of Corporate
Marketing & Development. Developing
policies that will mitigate job loss
and save on overhead expenditure
is essential for the hotel and motel
industry and those employed by it.
Adopting energy efficient policies
and practices is a manageable way to
resist the economic downturn while
investing in existing infrastructure.
Sponsored by the Ontario Power
Authority, Green Suites encourages
hotel and motel owners to retrofit their
properties by replacing old, inefficient
equipment with newer, more efficient
equipment. Examples of eligible
equipment for this program include:
lighting, motors, space heating and
cooling equipment, water heaters and
ENERGY STAR® gas kitchen equipment.
ENWIN’s Green Suites offers hotel and
motel owners an opportunity to cut
their energy costs by approximately
10-30 per cent by offering incentives
to see that this work is done.
While up to $250 per kilowatt
hour saved is available to hotel and
motel operators for simple changes
such as lighting and replacing old
air conditioners, ENWIN is hopeful
that some larger system retrofits
such as redesigning HVAC systems
and accommodating heat recovery
systems will be among the resulting
changes the participating hotels and
motels consider. ENWIN’s Director of
Energy Management and Conservation,
Lawrence Musyj says: “The goal behind
this program is to help educate hotel
management and staff on conservation
technologies available and encourage
them to make changes using the
green suites process, in order to
receive incentives and energy savings
that impact their bottom line.”
One exciting feature of this program
is the educational opportunities and
support offered by the Green Suites
team. Among other initiatives, the
14
GREEN SUITES
Energy Efficiency Expo that took place September 23, 2009
in Windsor saw hospitality industry staff gathering to learn
about new energy efficient equipment, energy management
planning and strategic financing. They also had the
opportunity to speak with manufacturers and distributors
to help them make the right decisions for their business.
As many businesses have taken some steps towards
energy efficiency, energy audits which assess buildings
FOGGY DEW PUB
PROJECT STATS
5,000 sq. ft. pub, seats 210
Before: 180 lamps
ranging from 30W to 70W
After: 180 lamps
ranging from 1.8W to 28W
RESULTS
Project Cost: $3,983.00
Simple Payback after BIP
Incentive:
Approx. 5 months
Electricity savings:
Approx. $400.00 monthly
The Foggy Dew, in the heart of Toronto’s King West Village, is
one of nine Irish pubs operated by FAB Concepts. This wellknown neighbourhood meeting spot serves everything from
brunch to late night snacks along with a well-stocked bar.
efficiency are recommended. As a kick start to this
program ENWIN is pleased to announce five businesses
that have won energy audits performed by Mann
Engineering Inc which include; The Cadillac Inn, Economy
Inn, The Hilton, Holiday Inn Select Windsor and the
Marquis Plaza Hotel. “Audits are an important part of the
puzzle, in order to understand where you are at today
and how you can accomplish results,” says Musyj.
“Green Suites has provided the perfect opportunity for
the local hotels to step up energy conservation efforts
and save some money. In an industry and market where
margins are shrinking, any incentive to save money is
welcomed. The building audit we have been awarded at
the Holiday Inn Select comes at the perfect time when we
are embarking on a $4 million renovation and plans can
include investments into system retro-fits and upgrades to
improve energy efficiency. Not only will the hotel’s monthly
budget see savings, but the incentives provided through
ENWIN will inject additional dollars to offset the initial
investment. We are now able to consider such projects as
solar energy and new HVAC units, which were unattainable
in the past without these incentives,” says Lynnette Bain,
General Manager of the Holiday Inn Select in Windsor.
Green Suites is hoping to show that there is a lot
more to energy efficiency than the changing light
bulb, although that’s an important first step.
To complement the food and drink, FAB Concepts works hard
to deliver the right ambiance to make the pub inviting. Any
changes to the lighting would have to align with the overall
vision for The Foggy Dew.
Looking for a way to reduce energy consumption, FAB
Concepts worked with energy consultant Scott O’Connor
of O’Connor’s Go Green – Save Green. After an analysis of the current lighting, O’Connor recommended FAB
Concepts work with Toronto Hydro-Electric System Account
Executive Bill Scott to complete the Business Incentive
Program application.
On a day-to-day basis, Foggy Dew’s General Manager Ryan
Cooper is responsible for the establishment. His reaction to
the new lighting – he’s thrilled. “Many people don’t know about
the dimmable yellow spectrum compact fluorescents,” says
Ryan. “When they think CFL, they think cold blue light. These
lights make the Foggy Dew even more inviting than before.
And you can’t beat $400 in savings month after month.”
Today all businesses watch their costs more than ever. Anytime
a project delivers pure cost savings after just five months, it’s
quite easy to say yes. “We’re looking to green all aspects of
our operations. BIP fits in perfectly.” says Director of Operations at FAB Concepts, Helen Griffiths. FAB Concepts is
looking at BIP and similar energy-saving programs for all of
their establishments.
15
TECH SOLUTIONS
By Sarah B . H o o d
Silverware
POS Evolves
Avrio brings next-generation
tech sol utions to the front of house
N
umerous food service establishments across
Ontario are already familiar with hospitality
software developer Silverware POS Inc. The
company has been creating and refining software exclusively
for the restaurant industry for almost 20 years and is widely
recognized as the largest supplier in Ontario. Silverware
POS is used by such diverse and well known brands as The
Pickle Barrel, St. Louis Bar and Grill and Oliver Bonacini
restaurants. But even those who are now using the
company’s products may not be aware of their latest news.
“We’ve moved along as an organization,” says Silverware
POS Executive Vice President Lucky Thalas. “Over two
years ago we started developing out next-generation
system, Avrio, by leveraging the most advanced
programming language and database engine available.”
Avrio is constructed with the powerful Microsoft Windows
Presentation Foundation running on a SQL Server 2008
database, .Net Framework and Visual Studio v2008. Avrio
is a highly scalable, resilient and fault tolerant solution.
According to Thalas, “Avrio was developed to strengthen
our position in the market by appealing to multinational
chains and quick service operations.” Avrio’s unique
feature set includes the ‘remote manager handheld’ which
allows manager authorizations to be performed remotely
on a wireless hand-held device. This means that in a large
operation, the employee no longer needs to find a manager to
authorize a void, discounts, transfers, staff sign-in/sign-out,
etc. They simply perform the void on the touch screen; the
POS system sends all the details to the manager’s wireless
device, who authorizes the void remotely. Avrio’s innovative
table management functions include zoom, focus, real time
floor plan rotation and graphical demographic tracking.
16
TECH SOLUTIONS
“Virtual guest assignments in conjunction with Avrio’s
drag and drop technology create a one of a kind visual
ordering experience for restaurant staff,” says Thalas.
L2 Bar Tab Display, worldwide multilingual support, integrated
corporate menu management, Enterprise Reporting with
Pivots, customizable screen layouts, unlimited menu
item price levels and automatic combo detection are just
some of the unique capabilities available with Avrio.
Avrio also offers ‘automatic failover’ or failsafe
design allowing individual terminals to continue
Serta International
is committed to adding more environmentally-friendly
components to our products and continually improving our
manufacturing processes to reduce energy use and waste.
In addition, our suppliers have taken many steps to reduce
waste, energy consumption and emissions. However, we
will not compromise the performance, quality or value of our
products simply to make our products more “green.”
Currently, Serta offers the following environmentally-friendly
features in our products.
Covers
Natural bamboo, a sustainable and naturall-anti-microbial fiber.
Pure organic cotton, grown without the use of pesticides.
Upholstery Materials
Quilted latex, made from a natural/synthetic latex blend that
is naturally anti-microbial and allergen resistant. Made to the
Oeko-Tex 100 standard for manufacturing without the use of
harmful substances.
FR barriers made primarily from cotton.
Insulator pads made from virgin recycled garment clips.
Support Materials
Our innersprings and boxsprings are made from 95 per cent
post-industrial recycled steel.
The wood in our foundations is sourced from forests that are
certified as sustainable by the Forest Stewardship Council.
We also offer 100 per cent latex cores, also made of a natural/
synthetic latex blend as described above.
Manufacturing processes
Our manufacturing processes are designed to minimize waste,
energy consumption and emissions. Specifically:
• All remnant scrap of ticking, foam, wood and plastic
is recycled.
• All crating materials for innersprings are recycled.
• Our plants and suppliers are located near our customers to
minimize transportation cost and fuel consumption.
• We have reduced secondary packaging to less than
5 per cent of product weight.
For more information please call
Christine Pella at (905) 761-1343 or (800) 663-8540
operating even if the main system goes down. “This
is not your typical data redundancy feature - if the
main terminal goes down the system continues to
function without intervention,” says Thalas.
Microsoft has recognized SilverWare as an early adopter
of the next wave of technology for Avrio. At an event
officially launching the next generation infrastructure
and application platform products, Microsoft featured
SilverWare POS in a five minute video profiling leading
software makers developing innovative products with one
or more of the new Microsoft platforms. SilverWare POS
was also profiled in Microsoft’s Momentum magazine.
“Avrio is the culmination of nearly two decades of experience
and dedication to the hospitality industry,” says Thalas.
“In the restaurant industry, you have only a few hours in a
week to maximize your revenue. A poorly designed system
slows you down. A well designed system allows you to
make the most of those busy hours so you can sell more.”
SilverWare POS was voted number one POS Software in
Canada for the past two years** and is currently taught
at most schools of Hospitality in Ontario including
George Brown College, Ryerson University, Loyalist
College, Conestoga College, Seneca College, Centennial
College, and the Toronto Institute of Bartending.
**Source: Foodservice News
reduce the cost of
your frying oil up to
50%
• reduce the cost of your frying oil
• improves taste & quality of fried foods
• save $$$ on labour cost
VITO® 80
• takes only 4 min. to use
VITO® 50
• pays for itself within
4 – 12 months
• 15,000+ users worldwide
www.VitoOil.com
416.388.0707
call NOW to set up a free
demo in your kitchen!
17
COVER FEATURE
T
EcoFriendly
Tips
here will always be those
who will balk at the idea of
going green, claiming that
it’s too expensive, requires too much
work, is too time consuming. True
enough, to re-vamp an entire business
to make it as green as possible,
costs would be fairly significant.
Tips to help you save money
while saving the planet
18
But to do little things here and there,
to at least make small steps towards
the ultimate goal of maintaining and
improving the world we live in, has
never been easier. Small shifts in the
way we do things, being more aware of
what kind of an impact our actions are
having, making a conscious decision
to try to be green – they all make a
difference in the bigger picture.
7
COVER FEATURE
Eco-Friendly Tips
One Green Step at a Time
1 Use Local, Sustainable Food
Products. Neighbouring farmers are an
excellent resource for organic and locally
grown foods. Besides supporting someone
right in your community, you help reduce
the pollution involved with long distance
transport. And their produce reduces
the use of toxic pesticides and fertilizers,
thereby maintaining the integrity of
the ecosystem for future generations.
2 Rethink Your Take-out
beginning to shorten and the nights
beginning to stretch on and on.
By putting your outdoor lights on
you can reduce your electricity bills
reservations, print menus on recycled
considerably.
paper, email electronic brochures instead
4 Keep appliances clean and
existing equipment working as hard
appliances, plumbing, HVAC and
– which most of us know, never
other large equipment will keep
biodegrades, Styrofoam is forever.
things running properly, longer.
5 If you don’t have a linen/
For guests, checking into a hotel and finding
those beautiful little bottles of body wash,
lotion, shampoo and conditioner is a delight,
especially if they’ve forgotten to pack their
own. What isn’t delightful though, is that
even if they may have only been opened for
one paltry drop, the bottles go straight into
the garbage and end up in landfills, where
towels program, start one!
they pile up. So offer those little luxuries
Many hotel guests today are
in bulk dispensers located on the shower
environmentally conscious all on
wall. They can be refilled as needed, saving
their own, so be sure to let them
you money and saving space in landfills.
Eco-Stay Hotels are
growing in popularity
and becoming the
industry standard.
According to the Fleishman Hillard 2008 Travel Intentions
Survey, over 70 per cent of both leisure and business travelers
rate the environmental initiatives of the hotel as ‘important’
when choosing their accommodations.
As the first national hotel program of its kind, the LivClean
Eco-Stay Hotel Program combines marketing, business and
environmental strategy for the common goal of changing the
planet for the better - all at no cost or risk to hotels.
The program complements all current corporate environmental
strategies and helps hotels become community environmental
leaders while empowering guests.
Find out how your hotel can generate revenue,
become carbon neutral, market to guests and more!
Visit www.livclean.ca/es_hotel for your free no obligation
proposal and carbon footprint assessment!
7 Offer toiletries in bulk dispensers.
efficiency equipment, keep your
orders or to package leftovers
the Season. With fall and winter
give printed receipts when asked.
in the position to install high-
and preventative maintenance for
3 Program Your Lighting for
of mass-mailing printed ones and only
running smoothly. If you aren’t
still use Styrofoam for take-out
or at least recycled plastic ones.
possible. Give your reservation system
the modern touch by using paperless
as it can for you. Regular cleaning
to recycled cardboard containers,
only clean such items they have used.
6 Go paperless or recycled whenever
timers or installing motion-sensors,
Packaging. Many restaurants
If at all possible, consider switching
know that you have a program in place to
nipping at our heels, the days are
The Diamond Standard
for Over 100 years
Working together with our clients to
provide a healthier environment
Highly trained and
knowledgeable technicians
The most advanced technology
in the industry
Environmentally Responsible
Customized Services
Integrated Pest Management
Odour Control and Washroom Care
Wildlife Control
1-800-800-ORKIN
www.orkincanada.com
19
2009 BUYER’S GUIDE
ORHMA Industry Guide to
Hospitality Products and Services
Accounting / Taxes.........................................21
Floor Care/Anti-slip Treatment.......................28
Paint & Wallpaper...........................................33
Adult Booster Seat.........................................21
Flooring Installation............................................
Payroll.............................................................33
Advertising & Promotion.................................21
Food...............................................................28
Performing Rights Information.......................33
Amusement Equipment & ATM......................21
Food Distributor.............................................29
Audio Visual....................................................21
Food Manufacturer.........................................29
Bakery Manufacturing....................................21
Food Purchasing & Marketing Assoc.............30
Bedding & Drapery.........................................21
Food Safety....................................................30
Beverages......................................................21
Food Safety / Bar Supplies............................30
Brewery And Event Venue..............................22
Food Service Broker.......................................30
Cakes.............................................................22
Food Wholesale Distributor............................30
Cash Register & Management Systems.........22
Footwear........................................................30
Printing...........................................................33
Catering..........................................................22
Furnishings.....................................................30
Printing Cartridges.........................................33
Chef Charitable Association...........................22
Glassware, Dinnerware & Barware.................30
Promotional Products.....................................33
Chemical Company........................................22
Guest Experience Management.....................30
Public Art Gallery............................................33
Chemical Manufacturer..................................23
Hospitality Marketing Consultants.................30
Publications....................................................33
Clean Green....................................................23
Hotel Hospitality/Inroom.................................31
Cleaning & Sanitation.....................................23
Human Resources..........................................31
Coffee Distributor...........................................23
HVAC..............................................................31
Commercial Wallcoverings.............................23
Insurance........................................................31
Communications............................................23
Internet Service..............................................31
Construction & Renovations...........................24
Inventory Control............................................31
Refrigeration Door Seals................................34
Consultants....................................................24
Kitchen Exhaust System Cleaners.................31
Safety Surfacing.............................................34
Deodorizer - Commercial & Residential.........24
Laser Print Cartridges....................................31
Service & Maintenance Operable Wall...........34
Drain Maintenance.........................................24
Legal Services................................................31
Services..........................................................34
Education & Training.......................................24
Light Service...................................................31
Signage..........................................................34
Electrical Distributor.......................................26
Lighting...........................................................31
Electronics......................................................26
Linen & Laundry.............................................32
Employment...................................................26
Linen Distributor.............................................32
Energy Efficiency............................................26
Linen Supplier................................................32
Energy Efficient Lighting.................................27
Liquor & Food Inventories..............................32
Energy Management......................................27
Local Food.....................................................32
Trophies & Awards..........................................35
Entertainment.................................................27
Maintenance Renovation Material..................32
Uniforms.........................................................35
Environment...................................................27
Marketing & Communications........................32
Uniforms & Linens..........................................35
Equipment......................................................27
Mattresses......................................................32
Utilities............................................................35
Equipment - Beverage Dispensing.................27
Mattresses/Boxsprings/Frames.....................32
Waste Auditing...............................................35
Equipment - Kitchen.......................................27
Meat...............................................................32
Equipment - Laundry......................................28
Mechanical Services......................................32
Espresso/Cappuccino Manufacturer..............28
Media..............................................................32
Exhaust System Cleaning..............................28
Merchant Services..........................................32
Financial Services...........................................28
Office Assistance............................................32
Fire Protection & Building Code.....................28
Oil Distributor.................................................32
Wine...............................................................36
Fire Safety Consulting....................................28
Online Ordering For Restaurants....................32
Winery............................................................36
First Aid, Safety & Fire....................................28
Outsourcing Agency.......................................33
Women’s Accessories....................................36
20
Pest Control....................................................33
Pictures, Mirrors & Framing............................33
Point of Sale/Management Systems..............33
Point of Sale Systems....................................33
Point of Sale,
Restaurant Management Systems...............33
Purchasing Service.........................................34
Real Estate.....................................................34
Recruitment....................................................34
Recycling Cooking Oil....................................34
Solar Energy...................................................34
Tableware, Silverware & Smallware................35
Tableware, Equipment & Smallware...............35
Transportation................................................35
Waste Disposal...............................................35
Waste Services...............................................35
Water Heater Specialist..................................35
Web Based Restaurant...................................36
ACCOUNTING / TAXES
Collins Barrow Ottawa LLP
301 Moodie Drrive, Suite 400
Nepean, ON K2H 9C4
Phone: (613) 820-8010
Website: www.collinsbarrowottawa.com
As a firm of chartered accountants, we
provide accounting, tax, bookkeeping and
IT solutions for you and your business. We
have in-depth experience in the restaurant
and hospitality industry and can help you deal
with CRA, your bank, or help you review your
operations and manage for profitability.
ADULT BOOSTER SEAT
Sue’s Seat
London, ON
Phone: (519) 433-9050
Since many restaurant tables are too high
for the comfort of the shorter patron - the
customized Sue’s Seat is an easy solution to
enhance the dining experience. Older children
can make use of it as well in restaurants,
at home, in the car or at the theatre.
ADVERTISING
& PROMOTION
Forward Signs Inc.
4144 Midland Avenue
Scarborough, ON M1V 4S7
Phone: (416) 291-4477
Website: www.forwardsign.com
Forward Signs, established in 1986, is a
customer-focused company that started with
seven employees and is growing continuously.
We have installed over 25,000 signs across
Canada and North America. Some of our satisfied
customers are: the City of Toronto, Bell Canada,
Smart Center, Gold Town, KFC, JYSK, and etc.
Front Desk Publishing Inc.
450 Sunset Drive, Unit 236
St. Thomas, ON N5R 5V1
Phone: (519) 672-6397
Website: www.frontdeskcanada.ca
Front Desk Canada maps are easy to use, detailed
local maps that are free to hotels, motels and
other high traffic tourist areas. The maps have
restaurant and local business ads highlighted
on them as well as the logo of the hotel so
the guests have easy directions to follow.
Instachange Displays Limited
230 Edward Street
Aurora, ON L4G 3S8
Phone: (905) 727-4877
Website: www.idldisplays.com/orhma.html
Instachange Displays Ltd (IDL) manufactures and
distributes over 1200 visual merchandising, POP
displays products and accessories. We carry
hundreds of products geared towards the food
services and hospitality industries. Our wide range
of products include table tent print holders, literature
display products and poster frames/hangers.
Minicards Inc
116 Viceroy Road, Unit 5B
Vaughan, ON L4K 2M2
Phone: (416) 601-9876
Website: www.minicardscanada.com
Minicards are handsomely designed, full color
advertising cards that replace brochures
found in Hotel lobbies. Tourists and business
travelers are eager to explore the neat, sleek
minicard marketplace - a whole city’s worth
of restaurants, attractions, and retail and
entertainment opportunities! Minicards has
always remained environmentally friendly.
Prestige Maps Publication
573 Danforth Avenue
Toronto, ON M4K 1P9
Phone: (416) 466-1455
Produce and provide the hotels in Toronto
and Niagara region with city maps that are
given free of charge to their guests.
AMUSEMENT
EQUIPMENT & ATM
Gilchrist Games Ltd.
30 Bertal Road
Toronto, ON M6M 4M4
Phone: (416) 256-0377 ext.227
Website: www.gilchristgames.com
Provides ATM’s, digital music systems and
games. Sales, commission and service.
AUDIO VISUAL
ProWire Solutions Inc
1562 Green Gables Road
London, ON N6M 0A6
Phone: (866) 269-9719 ext.200
Website: www.prowiresolutions.ca
We are an audio/video solutions company
specializing in Digital Signage.
BAKERY MANUFACTURING
Silverstein’s Bakery Ltd.
195 McCaul Street
Toronto, ON M5T 1W6
Phone: (416) 598-3478
Family business since 1918 servicing GTA and south
western Ontario - 7 days per week. Try our famous
rye breads for your deli, our artisan style grain
products for your healthy sandwiches, or over 17
varieties of specialty dinner rolls for your catering,
hotel or restaurant. “Don’t forget the Silversteins.”
BEDDING & DRAPERY
Londen Inc
301 Flint Road
Toronto, ON M3J 2J2
Phone: (416) 633-3043 ext. 200
Website: www.londeninc.com
A family owned Canadian business, manufacturing
the highest quality custom made drapery
and bedding for the hospitality industry, from
B&B’s to large hotels. Add style to your rooms
with our pillows, duvet covers and window
coverings. Ask about our organic bedding
and energy saving window solutions. “What
you put next to your skin matters!”
BEVERAGES
Big Rock Brewery
935 Bremuda Avenue
Ottawa, ON K1K 0V5
Phone: (613) 282-2239
Website: www.bigrockbeer.com
“To create a masterpiece, no compromise may be
tolerated” Ed McNally, Founder Big Rock Brewery.
Truly Canadian, Big Rock is dedicated to
handcrafting premium, specialty beer in the
European craft tradition. Our family of beers is fresh
and non-pasteurized to retain the full, robust flavour
inherent in natural beer. Enjoy a Grasshopper
or Traditional Ale. www.bigrockbeer.com
Brazilian Canadian Coffee Co.
1260 Martingrove
Rexdale, ON M9W 4X3
Phone: (416) 749-2000
Website: www.brazcanco.com
Supplier of coffee, tea, hot chocolate syrups
and most other hot and cold beverages to
the foodservice hospitality industry.
Canada Pure Water Company
7 Kodiak Crescent, Suite 200
Toronto, ON M3J 3E5
Phone: (416) 631-1380
A desire for a healthy alternative for children and
adults alike, Canada Pure evolved by combining
natural ingredients and top certified spring water.
The result is a refreshing, sparkling water with no
artificial sweeteners, flavours, colour, caffeine or
sodium. Canada Pure has 34% less calories than
leading sodas and six great flavours in a 500 mL or
240 mL size. Try our lemon-lime, wild-berry, blackcherry, orange, strawberry or raspberry flavours.
Canada’s National Brewers
5900 Explorer Drive
Mississauga, ON L4W 5L2
Phone: (905) 361-4141
Website: www.nationalbrewers.ca
The Brewers of Ontario is an industry trade
association whose objective is to promote
the interests of licensed brewers operating
in the province. The association liaises with
government and related industry associations
and represents brewers’ views and positions on
various issues to the media and to the public.
Colio Estate Wines
2300 Haines Road
Mississauga, ON L4Y 1Y6
Phone: (905) 896-8512 ext. 247
Website: www.coliowines.com
Colonial Coffee Company Ltd
PO Box 1283
Windsor, ON N9A 6R3
Phone: (519) 966-9733
Website: www.colonialcoffee.ca
21
Corby Distilleries Limited
193 Yonge Street
Toronto, ON M5B 1M8
Phone: (416) 369-1859 ext. 42464
Website: www.corby.ca
Corby, the spirit maker, is Canada’s leading
manufacturer and marketer of spirits, as well as
the country’s leading importer of wines. Corby’s
product portfolio of excellence has grown over
seven generations to now include dozens of
Canadian and international brands, including
many of the most recognized and respected in the
industry including: Canadian Club, Wiser’s DeLuxe,
Polar Ice Vodka, Stolichnaya, Malibu, Kahlua, Tia
Maria, and Courvoisier Cognac to name a few.
Hiram Walker & Sons Limited (located in Windsor,
Ontario) is the distiller of Canadian Club Whisky
and some of our other brands - and is one of the
many affiliated companies within our group.
Diageo Canada Inc.
401 The West Mall, Suite 800
Etobicoke, ON M9C 5P8
Phone: (416) 626-2000 ext. 2254
Website: www.diageo.com
Diageo (Dee-AH-Gee-O) is the world’s leading
premium drinks business with an outstanding
collection of beverage alcohol brands across
spirits, wine and beer. These brands include
Johnnie Walker, Guinness, Smirnoff, J&B, Baileys,
Cuervo, Tanqueray, Captain Morgan, Crown Royal,
Beaulieu Vineyard and Sterling Vineyards wines.
Edward’s Wine & Spirits
365 Lake Promenade
Toronto, ON M8W 1B8
Phone: (416) 405-8989
Website: www.edwine.com
Providing high price/quality ratio in New and Old
World wines. Free delivery. Private Licensee
order accepted.
Harpo Beverages
7 Selby Road
Burlington, ON L6W 1K5
Phone: (905) 450-3344
Website: www.giraffebeverages.com
Distribution and manufacturing of beverage
concentrates, full line of bag in box, slush,
granita, FCB’s, health care, day care and
other beverage products. Contract packaging
for franchises available. Equipment and
service to qualified customers.
Kittling Ridge Estate Wines & Spirits
297 South Service Road
Grimsby, ON L3M 1Y6
Phone: (905) 945-9225
Website: www.kittlingridge.com
There’s only one place in Ontario where you
can experience the winemaker’s craft and the
distiller’s art in a single visit - Kittling Ridge Estate
Wines & Spirits. Conveniently located just off the
QEW, our winery and distillery is the ideal place
to begin your tour of Niagara’s wine country.
22
Labatt Breweries of Canada
207 Queen Quay West, Siute 299
Toronto, ON M5J 1A7
Phone: (416) 361-5168
Website: www.labatt.com
Labatt Breweries of Ontario is a division of
Labatt Breweries of Canada, one of the nation’s
longest-established and most successful brewing
companies. A brewer of more than 30 quality beers,
Labatt employs 3,800 Canadians and operates eight
breweries in London and Toronto. Labatt is part of
Interbrew S.A., the third largest brewer in the world.
Molson Canada
33 Carlingview Drive
Toronto, ON M9W 5E4
Phone: (416) 679-7067
Website: www.molson.com
Molson is one of Canada’s oldest consumer brand
names and North America’s oldest beer brand.
Molson offers a diverse portfolio of beer and
continues to play a leadership role in community
events, sports and entertainment. For more
information, please call 1-800-MOLSON-1.
Orchard County Beverages /
Damon Industries
225 Bradwick Drive, Unit 14
Concord, ON L4K 1K7
Phone: (905) 660-9989
Pints Unlimited
190 Thames Road East
Exeter, ON N0M 1S3
Phone: (519) 235-3787
Website: www.pintsunlimited.ca
Licensed ferment on premise facility. Custom
wine making, ingredients, supplies, related
accessories, wine kits for making at home,
rental equipment consulting services.
Saverio Schiralli Agency Ltd.
642 The Queensway
Toronto, ON M8Y 1K5
Phone: (416) 253-5508
Website: www.olwsba.com
Agent for port wines & spirits.
The Beer Store
5900 Explorer Drive
Mississauga, ON L4W 5L2
Phone: (905) 361-1005
Website: www.thebeerstore.ca
The ultimate source for beer.
The Beer Store
69 First Golf Boulevard
Brampton, ON L6W 4T8
Phone: (905) 452-6952
BREWERY
AND EVENT VENUE
Steam Whistle Brewing
255 Bremner Boulevard, The Roundhouse
Toronto, ON M5V 3M9
Phone: (416) 362-2337
Website: www.steamwhistle.ca
CAKES
La Rocca Creative Cakes Inc.
45 Via Renzo Drive
Richmond Hill, ON L4S 0B4
Phone: (905) 884-5464
Website: www.laroccacakes.com
High end cake manufacturer delivering fresh across
southern Ontario and frozen across Canada.
CASH REGISTER &
MANAGEMENT SYSTEMS
Biz-Pro Ltd.
97 King Street
London, ON N6A 1C1
Phone: (519) 434-2189
Website: www.biz-proltd.com
Biz-Pro Ltd has been in the point of sale business
since 1934. We supply cash registers and
touch screen point of sale solutions to any size
operations, including quick serve applications
to full serve restaurants and bar locations. No
installation is too large or small for us to handle.
CATERING
Regina’s Catering & Fine Foods
844 Sheppard Avenue West
Downsview, ON M3H 2T5
Phone: (416) 636-1044
Website: www.reginasfinefoods.com
Catering & Prepared Foods.
Winona Vine Estate
269 Glover Road
Winona, ON L8E 5H6
Phone: (905) 643-1261
CHEF
CHARITABLE ASSOCIATION
Crosstown Kitchens
181 Markham Street
Toronto, ON M6J 2G7
Phone: (416) 732-9069
Website: www.amuseboucherestaurant.com
CHEMICAL COMPANY
Archer Chemical
4090 Belgreen Drive
Ottawa, ON K1G 3N2
Phone: (613) 737-5332
Website: www.archerchemical.com
The Beer Store London Distribution Centre
280 Sovereign Road
London, ON N6M 1B3
Phone: (519) 451-3699
Website: www.thebeerstore.ca
CHEMICAL
MANUFACTURER
Alpine Sanitation & Supplies Ltd.
24 Ronson Drive, Unit 16
Etobicoke, ON M9W 1B4
Phone: (416) 744-2120
Alpine Sanitation & Supplies Ltd is a privately
owned chemical specialties manufacturer located
in Etobicoke, Ontario since 1989. Our product
line covers warewashing, laundry and janitorial
products and a complete line of warewashing
rental equipment for your needs. Sales and service
technicians provide installation and service of
dispensing systems for safety and portion control.
CLEAN GREEN
Enjo
2425 Katesville Drive
Kerwood, ON N0M 2B0
Phone: (519) 247-9880
Website: www.enjocanada.com
Cleaning products leave residue behind that grime
and bacteria stick to. ENJO removes product
residue, grime and bacteria. ENJO cleans better
and faster than chemicals using just water and
special fibres. ENJO is more antibacterial than
any chemical. Hard to believe, easy to use.
You will be amazed. FREE demonstrations.
Green Dolphin Systems Corp.
26 Voyager Court South
Toronto, ON M9W 5M7
Phone: (416) 679-0707
Website: www.greendolphin.net
Green Dolphin™ manufactures a full line of highperformance eco-products. Our specialty products
include instant hand sanitizer (70% ethyl alcohol);
stainless steel cleaner & polish that reduces finger
print marks! We also specialize in the application
of fire retardant treatment for fabric and wood
to meet building and fire code compliance.
JohnsonDiversey Canada, Inc.
2401 Bristol Circle
Oakville, ON L6H 6P1
Phone: (800) 668-7171 ext.7170
Website: www.johnsondiversey.com
JohnsonDiversey is an environmentally responsible,
global provider of cleaning chemicals and related
equipment and services for the Healthcare
and Hospitality market. Established in 1886,
we have been providing cleaning and hygiene
solutions to our customers for over 120 years
in over 170 countries around the world.
Odyssey Wallcoverings
60 Prince Andrew Place
Toronto, ON M3C 2H4
Phone: (647) 288-0888
Website: www.odysseywallcoverings.com
Since 1981, Odyssey Wallcoverings has been
providing the Canadian architectural design
community with innovative commercial
wall covering solutions for every need. And
doing it with style. Our mission is to become
THE OBVIOUS CHOICE for high-quality
commercial wall coverings in Canada.
Procter & Gamble Inc.
4711 Yonge Street
Toronto, ON M2N 6K8
Phone: (800) 465-2945
Website: www.pgpro.ca
Procter & Gamble is your resource for name brand
Professional Strength Cleaners such as Mr. Clean,
Spic & Span and Comet as well as a complete
laundry program featuring Tide, Downy and Clorox.
COMMUNICATIONS
COFFEE DISTRIBUTOR
H and O Coffee Company
126 McGill Street
Toronto, ON M5B 1H6
Phone: (416) 340-7555
Blake Communications
112 Johnson Street, PO Box 1759
Niagara-On-The Lake, ON L0S 1J0
Phone: (905) 941-0234
238 Catherine Street
New Hamburg, ON N3A 1Z9
Phone: (519) 662-2323
Website: www.rollingwavesoftware.com
COMMERCIAL
WALLCOVERINGS
Odyssey Time Inc
131 Bloor Street West
Toronto, ON M5R 1R1
Phone: (647) 288-0888
Website: www.odysseywallcoverings.com
Odyssey Wallcoverings’ retail showroom.
CLEANING & SANITATION
Ecolab Co.
5105 Tomken Road
Mississauga, ON L4W 2X5
Phone: (800) 352-5326
Website: www.ecolab.com
When it comes to “clean,” Ecolab is the effective
and sustainable choice. Ecolab developed
solid non-caustic technology for proven
results with warewashing and the Formula
1™ laundry system. Ecolab is the leading
supplier of cleaning and sanitation chemicals
and programs to the accommodation and
foodservice industry in Canada and globally.
Insuring the Canadian Hospitality Industry
HED Insurance and Risk Services (HED) has long specialized in commercial insurance and
employee benefits programs for Canadian associations and national buying groups. In
partnership with the British Columbia Hotel Association, Alberta Hotel & Lodging Association,
Saskatchewan Hotel & Hospitality Association, and Manitoba Hotel Association we now
provide the largest hospitality program in Canada known as the Western Hospitality
Insurance Program (WHIP).
Hoteliers rely on us to negotiate better value for their insurance, while providing unique
long-term solutions. Our dedication to the hospitality industry’s concerns has helped us become
one of the leaders in the administration of insurance programs for over 1,000 hoteliers.
We continue to develop new group insurance programs for interested groups, as we provide
exceptional service and innovative insurance programs to serve your business.
Call 1-800-665-8990 today or visit us online at www.hedinc.com
Employee Benefits – Scott Stewart ext. 7287 Commercial Insurance – Justin Friesen ext. 7211
23
Tactical Advice/Strategic
Communications Inc.
561 Prince Edward Drive
Toronto, ON M8X 2M8
Phone: (416) 919-4319
Website: www.tascinc.ca
TA/SC Inc offers a menu of services including
media training, presentation training, and media
relations. We know how and when to reach the
news media and how to develop and refine client
messages for maximum impact and coverage. We
craft communications strategies and offer news
release writing and distribution, news conference
planning and set-up, media contact, speech writing,
and training in all aspects of client interaction with
the news media, including “just-in-time” preparation
for crucial interviews and unexpected situations.
Telinet
517 Consortuim Court
London, ON N6E 2S8
Phone: (519) 709-1390
Website: www.telinet.ca
CONSTRUCTION
& RENOVATIONS
Platinum Construction Corporation
153 Langstaff Road East
Thornhill, ON L3T 3M6
Phone: (905) 763-8119
Website: www.platinumconstruction.com
Platinum Construction Corporation offers a full
range of general contracting services from new
building construction, to leasehold improvements
& renovations. Platinum also provides turn-key
design-build construction & project management
services. Platinum Construction Corporation
has extensive experience working in the
Hospitality industry, working for large corporate
chains as well as independent operators.
CONSULTANTS
Hunter International Search Inc.
2 Bloor Street West, Suite 700
Toronto, ON M4W 3R1
Phone: (905) 855-4868
Website: www.hunterinternational.com
As hospitality recruitment specialists, our
strength is in finding the ideal fit between the
industry’s top performers and the companies
who seek them. We work on all management
positions including sales and marketing, food
and beverage, culinary, finance and operations.
In today’s marketplace “hiring the right person,
in the right position with the right company,” is
paramount to your company’s long-term success.
Lark Hospitality
21 Old Mill Road
Toronto, ON M8X 1G5
Phone: (416) 236-2641
Management services to the hotel
and restaurant industry.
24
Precision Office Consulting
428 McKenzie Avenue
London, ON N6C 1V4
Phone: (519) 854-9743
Website: www.precisionofficeconsulting.ca
We specialize in saving businesses money by
entering and organizing company financials
before going to the accountant. We pick up
and deliver your books and notify you when
government remittances are due. We also offer
full service payroll so businesses can free up time
and reduce costs within their current system.
DEODORIZER COMMERCIAL
& RESIDENTIAL
Bloodhound Odour Protection Systems
167 Chestnut Street
West Lorne, ON N0L 2P0
Phone: (519) 768-3271
Website: www.bloodhoundops.com
DRAIN MAINTENANCE
Organic Resource Management Inc.
3700 Steeles Avenue West, Suite 601
Woodbridge, ON L4L 8K8
Phone: (905) 264-7700
Website: www.ormi.com
Organic Resource Management is Canada’s largest
provider of vacuum truck services for the collection,
processing and recycling of food-related organic
residuals. ORMI services in excess of 6,000
commercial, industrial, institutional and residential
customers in Ontario, Quebec and British Columbia.
Canadian HR Press/ ECornell
14845-6 Yonge Street, Suite 165
Aurora, ON L4G 6H8
Phone: (866) 607-0876
Canadore College of
Applied Arts & Technology
100 College Drive.
North Bay, ON P1B 8K9
Phone: (705) 474-7600
Website: www.canadorec.on.ca
One of Ontario’s leading Hospitality Educational
Institutions, committed to student excellence.
Canadore’s programs are unique and offer a
blend of practical and theory. All programs lead
to degree completion. Canadore offers a two
and three year Hotel, Resort, and Restaurant
Administration, two and three year Culinary
Administration as well as a one year Chef Training.
Centennial College, School of
Hospitality, Tourism & Culture
PO Box 631, Station A
Scarborough, ON M1K 2E9
Phone: (416) 289-5000
Website: www.centennialcollege.ca
Centennial College’s School of Hospitality, Tourism
& Culture offers several programs in Hospitality
education. These are: Hospitality & Tourism
Administration, Hospitality Management - Food &
Beverage - Hotel & Resort, Kitchen Management,
Commercial Baking, Culture & Heritage Tourism,
Post Graduate Certificates in Culture & Heritage
Tourism, Hotel & Resort & Event Management.
Algonquin College,
Food & Beverage Operations
1385 Woodroffe Avenue
Ottawa, ON K2G 1V8
Phone: (613) 727-4723
Website: www.algonquincollege.com
The Algonquin College Food & Beverage operation
is a self operated business within Algonquin
College operating a market place food court
and convenience store that provides catering,
operates vending & office coffee service.
Conestoga College, Institute of
Technology and Advanced Learning
108 University Avenue East
Waterloo, ON N2J 2W2
Phone: (519) 885-0300 x231
Website: www.conestogac.on.ca
Food and Beverage Management (Co-op), two year
diploma program focusing on the knowledge and
practical skills required for supervisory positions
within the industry. Chef Training (Co-op), one year
certificate program, providing theory and techniques
of quality food preparation, an understanding of
kitchen management and appreciation of fine food.
Algonquin College, School of
Hospitality & Tourism
1385 Woodroffe Avenue
Ottawa, ON K2G 1V8
Phone: (613) 727-4723 ext. 5606
Website: www.algonquincollege.com
Confederation College
Continuing Education
P O Box 398, 1450 Nakina Drive
Thunder Bay, ON P7C 4W1
Phone: (807) 473-3845
Website: www.confederationc.on.ca
Bar Pro Academy
195 A Bank Street, Suite 103
Ottawa, ON K2P 1W7
Phone: (613) 789-3232
Website: www.barpro.ca
Fully licensed professional bartending school,
Smart Serve, First Aid, Flair and P.O.S. included.
Evenings, days or weekends. Government
assistance possible, tax receipts.
Fanshawe College
PO Box 7005, 1460 Oxford Street,
Room A1015
London, ON N5Y 5R6
Phone: (519) 452-4430
Website: www.fanshawec.on.ca
EDUCATION & TRAINING
Fleming College
599 Brealey Drive
Peterborough, ON K9J 7B1
Phone: (705) 749-5530 ext 1035
Website: www.flemingcollege.com
Accredited college delivering programs in
Hospitality Administration, Travel and Tourism,
and Culinary Management. Continuing
education and on-line courses available.
Come to Fleming and get your E.D.G.E.!
G L Roberts Collegiate
and Vocational Institute
399 Chaleur Avenue
Oshawa, ON L1J 1G5
Phone: (905) 728-7594
George Brown College - The Centre
for Hospitality & Culinary Arts
300 Adelaide Street East
Toronto, ON M5A 1N1
Phone: (416) 415-5000 ext. 2230
Website: www.georgebrown.ca
Georgian College of
Applied Arts & Technology
1 Georgian Drive
Barrie, ON L4M 3X9
Phone: (705) 728-1968
Website: www.georgianc.on.ca
Humber College, North Campus
205 Humber College Boulevard
Rexdale, ON M9W 5L7
Phone: (416) 675-6622 ext. 4550
Website: www.hospitality.humber.ca
Offering programs in: Hospitality, Recreation &
Tourism industries. Training/Education - diploma
and certificate offering programs in: Fitness &
Health Promotion, Tourism & Travel, Culinary
Management, Chef Training, Cook Apprentice, Hotel
& Restaurant Management, Recreation & Leisure
Services, Hospitality, Recreation & Tourism and
Sports Equipment Specialist. Contract training
in Smart Serve, Super Host and Serve Safe.
London Training Centre Inc.
316 Rectory Street, 3rd Floor
London, ON N5W 3V9
Phone: (519) 685-4331
Website: www.londontraining.on.ca
The London Training Centre is an organization
that offers participants current Hospitality and
Restaurant industry certification courses in
WHMIS, Safe Food Handling and Smart Serve.
Our two week course is facilitated by nationally
certified trainers offering workshops in resume
development, job search strategies, dining
room service and entry level kitchen skills.
Loyalist College
PO Box 4200
Belleville, ON K8N 5B9
Phone: (613) 969-1913 ext.2329
Website: loyalistcollege.com
Mohawk College
Post Secondary Education
PO Box 2034
Hamilton, ON L8N 3T2
Phone: (905) 575-1212
Email: susan.bowinkelmann@
mohawkcollege.ca
Website: www.ce.mohawkcollege.ca
Niagara College
of Applied Arts & Tech.
135 Taylor Road, 55 #4
Niagara on the Lake, ON LOS 1J0
Phone: (905) 641-2252
Website: www.niagarac.on.ca
Niagara on the Lake
Campus Store-Follett #925
135 Taylor Road
Niagara-on-the-Lake, ON L0S 1J0
Phone: (905) 641-2252 xt. 4055
Website: www.niagarac.on.ca/store
Supply textbooks, supplies,
miscellaneous reading material.
Granton Institute of Technology
263 Adelaide Street West.
Toronto, ON M5H 1Y3
Phone: (416) 977-3929
Website: www.grantoninstitute.com
Granton provides a large range of Distance
Education career related courses that are suitable
for on-the-job training and training of men and
women who can not go to resident college. Call
for your 125 page ‘Career Opportunities Guide.
HT Hospitality Training
440 Albert Street, Room W024
Ottawa, ON K1R 5B5
Phone: (613) 562-1679
Website: www.go2ht.com
HT Hospitality Training Inc provides certified training
for Smart Serve, Safe Food Handlers, First Aid /
CPR and WHIMIS on-site or at our centrally located
facilities. CT Custodial Training provides educating
a workforce with industry certifications and practical
training for the commercial cleaning industry.
NatioNal Post has goNe greeN
National Post has gone digital. Save 80% off
our regular Digital Edition subscription rate.
Exclusive ORHMA rate: $24.99/year*
to subscribe, visit
www.postprivileges.com/orhmadigital
*National Post Digital edition is available Monday to Saturday.
This offer can not be used in conjunction with any other offer.
This offer is not available to current National Post subscribers.
Offer is $24.99 plus applicable taxes. Offer ends November 30, 2009.
25
North Peel Secondary School
1305 Williams Parkway
Brampton, ON L6S 3J8
Phone: (905) 791-6770
Ryerson University International Living
240 Jarvis Street
Toronto, ON M5B 2L1
Phone: (416) 979-5201
Website: www.ryerson.ca/conference
Four year undergraduate program. Bachelor
of Commerce Degree. Student body 500+.
Ryerson University,
Ted Rogers School of
Hospitality and Tourism Management
350 Victoria Street
Toronto, ON M5B 2K3
Phone: (416) 979-5041
Website: www.ryerson.ca/
tedrogersschool/htm
The Ted Rogers School of Hospitality and Tourism
Management delivers a dynamic four-year
program that leads to a Bachelor of Commerce
degree. Students get a solid foundation in service
and operational issues, plus strategic business
management skills. The School provides students
with a top-tier, internationally focused education and
an insider’s understanding of this growing industry.
Sault College
Hospitality & Tourism Institute
443 Northern Avenue
Sault Ste Marie, ON P6A 5L3
Phone: (705) 759-2554 ext.2743
Experience a life-changing learning opportunity
in our chef and hospitality programs. We offer
personalized attention in professional kitchens
with strong curriculum and experienced faculty.
School of
Hospitality and Tourism Management
Macdonald Stewart Hall
50 Stone Road East
Guelph, ON N1G 2W1
Phone: (519) 824-4120 ext. 53703
Website: www.htm.uoguelph.ca
The School of Hospitality and Tourism Management,
established its undergraduate degree program
in 1969, marking a milestone in the evolution
of professional education for the food service,
lodging and tourism industries in Canada. Since
then, the School has grown in size and reputation,
and now offers Management Development
Programs, Undergraduate degrees and an MBA
program which can be completed by distance
or full time on campus. For more information,
please visit http://www.htm.uoguelph.ca.
St. Clair College School
2000 Talbot Road West
Windsor, ON N9A 6S4
Phone: (519) 972-2727
Website: www.stclaircollege.ca
St. Clair College offers - 1 year Chef Training
program - 2 year Culinary Management
Program - 2 year Hotel & Restaurant program
- 1 year Travel Counsellor program - 2 year
Tourism & Travel program. Food Service Worker
Certificate, Bar & Beverage Certificate, Culinary
Courses for interest and Smart Serve.
26
Toronto Institute of Bartending
487 Adelaide Street West, Suite # 100
Toronto, ON M5V 1T4
Phone: (416) 862-7272
Website: www.torontobartending.com
Offering training services to the hospitality industry.
Train your bar staff to have extensive product and
service knowledge. Maximize sales. Maximize your
bottom line. Visit us at www.torontobartending.
com today or call us at 416-862-7272.
University of Guelph,
Kemptville Campus
830 Prescott Street
Kemptville, ON K0G 1J0
Phone: (613) 258-8336 ext. 317
Website: www.kemptvillec.uoguelph.ca
The Food, Nutrition and Risk Management two Year Diploma provides students with a solid
foundation in food and nutrition, food processing
and safety and in risk management issues.
Career opportunities can be found in food service
management in health care, long term care and
commercial facilities; food and equipment sales;
nutrition education and in nutrition counselling
for wellness. Food industry positions can be
found in: quality assurance; product development;
food inspection and in food production.
Westervelt College
1060 Wellington Road
London, ON N6E 3W5
Phone: (519) 668-2000
Website: www.westerveltcollege.com
Westervelt College is the oldest college in Canada,
providing quality education since 1885. Throughout
its 124 years, over 47,000 students have discovered
the benefits of Westervelts’ practical “hands-on”
approach to education. Graduates from the Hotel
Restaurant and Casino Management program earn
numerous specialized certifications and are well
prepared for careers in the hospitality industry.
ELECTRICAL DISTRIBUTOR
Osso Electric Supplies,
Division of Sonepar Canada Inc
989 Derry Road East, Suite 303
Mississauga, ON L5T 2J8
Phone: (905) 696-2874
Website: www.ossoelectric.com
Osso Electric offers a complete range of energy
saving lighting and electrical products for the
hospitality industry. Our expert technical staff works
with you to recommend solutions to maximize
your savings, then will assist you in obtaining any
eligible financial program assistance. Contact us
for hands-on recommendations for your facility.
ELECTRONICS
LG Electronics Canada Inc
550 Matheson Boulevard East
Mississauga, ON L4Z 4G3
Phone: (905) 568-6800
Website: www.lg.ca
Philips Electronics
281 Hillmount Road
Markham, ON L6C 2S3
Phone: (905) 201-4103
Website: www.hospitality.philips.com
At Philips Professional & Business Solutions,
we focus on providing innovative solutions
that fit with your business needs. This means
using our best technology to bring new
products to our hospitality customers. Philips
is committed to providing solutions that deliver
sustainability, innovation, and lower total cost
of ownership to our commercial customers.
Sharp Electronics of Canada Ltd.
335 Britannia Road East
Mississauga, ON L4Z 1W9
Phone: (905) 890-2100 ext. 7404
Website: www.sharp.ca
Sharp is shaping the next generation of home
and office electronics with an extensive line of
innovative solutions including Multifunctional
printers/copiers, Aquos LCD TV’s and PCI
(Plasma Cluster Ion Air Purification System).
EMPLOYMENT
Talent Employment Services
4370 Steeles Avenue West, Suite 205
Vaughan, ON L4L 4Y4
Phone: (416) 746-1331
Website: www.usetalent.com
Talent Employment Services staff have a
thorough understanding they are not just
working for Talent but working directly for you,
our client. We take pride in operating a staffing
company that provides quality employees
that are well trained and ready for the field of
service they are assigned to and hired for.
The Butler Did It
219-339 Bloor Street West
Toronto, ON M5S 1W7
Phone: (416) 599-3511
Website: www.thebutlerdidit.ca
Providing excellence in event staffing since 1989.
ENERGY EFFICIENCY
Transformative Technologies Inc.
1216 Yonge St, Suite 201
Toronto, ON M4T 1W1
Phone: (416) 640-4560
Website: www.ttinc.ca
Transformative Technologies Inc. (TTI) supplies
innovative energy efficient and renewable energy
technologies to the commercial, industrial and
residential sectors. Our products and services help
our customers reduce operating costs while limiting
their impact on the environment. We source globally
and distribute in a variety of categories including
lighting, refrigeration, HVAC and renewable energy.
Union Gas LImited
777 Bay Street, Suite 2801, 28th Floor
Toronto, ON M5G 2C8
Phone: (416) 496-5307
Website: www.uniongas.com
Union Gas can help you: find opportunities to
save energy and money; learn about innovative
energy efficient products; and qualify for
the right Energy Savings Programs.
ENERGY
EFFICIENT LIGHTING
Power Save Solutions Inc.
200 North Service Rd West
Unit #1, Suite #525
Oakville, ON L6M 2Y1
Phone: (905) 465-2275
Website: www.powersavesolutions.com
Power Save Solutions Inc. is an energy solutions
company focused on delivering quality,
innovative and real solutions which satisfy
the growing demands for reduced energy
consumption in commerce and industry. Visit
us at www.powersavesolutions.com.
ENERGY MANAGEMENT
Summerhill Group
1216 Yonge Street, Suite 201
Toronto, ON M4T 1W1
Phone: (416) 922-2448
Website: www.summerhillgroup.ca
ENTERTAINMENT
Bell ExpressVu
200 Bouchard
Dorval, PQ H9S 0A1
Phone: (514) 828-6813
Website: www.expressvu-commercial.ca
With more than 1.3 million customers, Bell
ExpressVu is Canada’s leader in digital home
entertainment, nationally broadcasting more than
300 digital video and audio channels. Choose
your programming from a variety of theme
packs which include: news, networks, music,
sports, more sports, learning and much more!
You’ll enjoy a variety of options including time
shifting and the practical on-screen program
guide. Call us today at 1-877-439-8502.
ENVIRONMENT
Livclean Corp.
10 Kingsbridge Garden Circle, Suite 800
Mississauga, ON L5R 3K6
Phone: (289) 360-3005
Website: www.livclean.ca
EQUIPMENT
C.A. Paradis Inc.
1314 Bank Street
Ottawa, ON K1S 3Y4
Phone: (613) 731-2866
Website: www.caparadis.com
A cook’s paradise for the professional and the
serious amateur chef. We offer planning and design
services - equipment sales and leasing - vast
selection of small wares and kitchen tools. “For the
love of Wine” - A division dedicated to preserving,
displaying and serving of the Noble Grape.
Jack B. Lynn & Associates Ltd.
3662 Bruce Avenue
Windsor, ON N9E 1W8
Phone: (519) 969-8026
Website: www.jblynn.ca
We are the distributors of SUNGLO/SUNPAK Infrared
Patio Heaters that can extend the use of your
patio by two months per season, (one month each
spring and fall). Portable or permanently installed
heaters, including ceiling or wall-mounted models,
are available using either propane or natural gas.
Jordash Plus Co. Ltd.
663 Industrial Avenue
Ottawa, ON K1G 0Z1
Phone: (613) 733-0555
Website: www.jordash.com
All food service equipment dealer.
EQUIPMENT BEVERAGE DISPENSING
Bunn-O-Matic Corp. of Canada
280 Industrial Parkway South
Aurora, ON L4G 3T9
Phone: (905) 841-2866
Website: www.bunnomatic.com
Manufacturers of beverage dispensing
equipment including coffee brewers and
grinders, hot beverage dispensers, Granita
machines, iced tea & coffee brewers , juice
dispensers and liquid coffee dispensers.
Draught Services
2923 Portland Drive
Oakville, ON L6H 5S4
Phone: (905) 829-9015
Website: www.draughtservices.ca
Draught beer dispensing equipment, line cleaning
services, complete installations, bar equipment,
bottle coolers, ice machines, ice makers etc.
Serving Ontario licensees since 1947.
EQUIPMENT - KITCHEN
Distex M&M Inc.
6355 Danville Road, Unit 8
Mississauga, ON L5T 2L4
Phone: (888) 645-7324
Website: www.distex.ca
Hobart Food Equip.Group Canada
716 Gordon Baker Road, #206/207
North York, ON M2H 3B4
Phone: (416) 447-6432
Website: www.hobart.ca or
www.hobart.corp.com16368
Premier provider of Food Service/Food
Retail equipment and service to the
Restaurant and Hotel and Motel industry.
Russell Food Equipment Ltd.
441 Hardisty Street
Thunder Bay, ON P7C 3G9
Phone: (807) 623-2544
Website: www.russellfood.ca
Celebrating 60 years of service, Russell Food
Equipment Ltd is Canada’s leader in food service
equipment and supplies. With 14 branches
across Canada, Russell has always placed
the customer’s best interest first, focusing
on attention to details and superb after sales
service to deliver the best overall value.
450 Preston Street
Ottawa, ON K1S 4N6
Phone: (613) 238-6555
70 Coronet Road
Toronto, ON M8Z 2M1
Phone: (416) 207-9000
14 Queen Street West
Sault Ste Marie, ON P6A 1A2
Phone: (705) 942-7311
27
517 Bathurst Street
London, ON N6B 1P5
Phone: (519) 432-6311
EQUIPMENT - LAUNDRY
Coinamatic Commercial Laundry Inc
301 Matheson Bouievard West
Mississauga, ON L5R 3G3
Phone: (905) 755-1946
Website: www.coinamatic.com
Coinamatic Commercial Laundry Inc (formerly
known as OPLS) has been serving the hospitality
industry since 1946. CCL sells and leases a
full range of new and used commercial laundry
equipment as well as providing parts and service.
With our unique full service lease, we provide
equipment and handle design, delivery, installation,
bolt down and final hook up as well as complete
training to ensure your ongoing satisfaction.
Harco Company Limited
5915 Coopers Avenue
Mississauga, ON L4Z 1R9
Phone: (905) 890-1220
Website: www.harcoco.com
Since 1961, the name Harco has been synonymous
with excellent service, dependability and expertise.
For any laundry, Harco can provide layout, design,
equipment, parts and service. Harco handles a
complete line of washers, dryers and ironers.
ESPRESSO/CAPPUCCINO
MANUFACTURER
Saeco Ontario
5171 Steeles Avenue West
Toronto, ON M9L 1R5
Phone: (416) 256-9191
Website: www.saeco.ca
Saeco Ontario, manufacturer’s of Italian espresso
cappuccino machines for home, commercial, and
vending applications under the Saeco/Gaggia
brand names. Commercial applications such as
restaurants, banquet halls and small cafes. Vending
applications include hot beverage selection and cold.
EXHAUST SYSTEM CLEANING
Pressure Kleen Services Company Inc.
71 Kelfield Street, Unit 1
Toronto, ON M9W 5A3
Phone: (416) 235-1626 ext.105
Website: www.pressurekleen.com
With over 45 years of commercial cleaning
experience and over 35 full time staff, we are
recognized as the leader in our industry. We
clean kitchen exhaust systems, filter exchange,
filter sales, rooftop grease containment
systems, chemical sales, walls, floors, garbage
compactors, sidewalks, awnings and more...
28
FINANCIAL SERVICES
FLOORING INSTALLATION
Commercial Leasing Group Inc
120 West Beaver Creek Road, Unit 16
Richmond Hill, ON L4B 1L2
Phone: (905) 762-0484
Website: www.yourleasesource.com
We at Commercial Leasing Group Inc
specialize in arranging lease financing in the
hotel industry. We can finance up to 100%
of the equipment value and run for 24 to 66
months. Interest rates are competitive and
the range we can offer encompasses start-ups
to established chains. The amounts financed
can vary from $25,000 to $2 million.
Installation Services Org Ltd
2065 Midland Avenue, Unit 3
Scarborough, ON M1P 4P8
Phone: (647) 309-0377
Website: www.isocanada.com
ISO is Canada’s national flooring company
specializing in commercial and residential
flooring sales and installation. With over
30,000 installations per year and warehousing
facilities in every major city across the country,
we are the leader in the flooring industry. We
are the only company in the flooring industry
that recycles underpad and carpet products.
Natural Nutrition
110 Railway Street
Kingston, ON K7K 2L9
Phone: (613) 544-8535
Website: www.shopwell.ca
Provides discounted nutritional products,
vehicles, mortgages and other services.
FOOD
FIRE PROTECTION &
BUILDING CODE
Leber Rubes Inc.
1725 St Laurent Boulevard, Suite 225
Ottawa, ON K1V 3V4
Phone: (613) 247-1313
Website: www.leber-rubes.com
FIRE SAFETY CONSULTING
HRT/Schirmer
335 Renfrew Drive, Suite 101
Markham, ON L3R 9S9
Phone: (905) 479-2350
FIRST AID, SAFETY & FIRE
Kit Care Corporation
151 Carlingview Drive, Unit #5
Toronto, ON M9W 5S4
Phone: (416) 243-3030
Website: www.kitcarecorp.com
Kit Care offers a unique First Aid Kit Maintenance
Service that saves you time and money. Our trained
representatives make regular visits to stock, clean,
and organize your First Aid Kits to meet your safety
requirements. You will only pay for products - there
are no service charges or minimum orders!
FLOOR CARE/ANTISLIP TREATMENT
Sure Grip Floors
3-203 Pleasantview Drive
Parry Sound, ON P2A 2W9
Phone: (705) 346-1099
Website: www.suregripfloors.net
Non slip floor/bathtub treatment. Indoorsoutdoors-all kinds of weather. Will not chip, peel,
discolor. Not a film or coating. Inexpensive, highly
effective. Service life, floors: minimum one year.
Service life, bathtubs: up to five years. Don’t let
your profits slip away due to law suits, employee
down time or increased insurance costs.
Bedell’s Foodservice Distributors Inc.
RR #1
Dover Centre, ON N0P 1L0
Phone: (519) 352-1153
Bedell’s Foodservice Distributors Inc.
1925 Halford
Windsor, ON N9A 6J3
Phone: (519) 737-9607
Block & Cleaver Limited
322 King Street East
Kingston, ON K7L 3B4
Phone: (613) 542-1160
Carole’s Cheesecake Company Ltd.
1272 Castlefield Avenue
Toronto, ON M6B 1G3
Phone: (416) 256-0000
Website: www.carolescheesecake.com
Over 160 premium branded cheesecakes, cakes,
pies and tortes. Precut portioned frozen foodservice.
Vegan frozen soups (12 portions/container).
Award winning low fat salad dressings. Certified
Halal. HACCP plant. 37 years nationwide.
Cavendish Farms
1551 Weston Road
Toronto, ON M6M 4Y4
Phone: (416) 246-6504
Website: www.cavendishfarms.com
A cornerstone to Cavendish Farms success is the
commitment at every level of the organization
to putting customers first. We take pride in
fair and ethical business relationships focused
on meeting customers needs and exceeding
expectations. In every aspect of our business...
Cavendish Farms policy is: Customers first.
Charlebois Alimentation Ltee Food Distributor
267 Marie Claude
Plaisance, PQ J0V 1S0
Phone: (819) 427-6287
Head office is 30 minutes from downtown Ottawa.
Specialties: butcher ship, dry goods and more.
Serving hotels, restaurants and institutions. Family
owned and operated business, completing over 50
years of service. Charlebois Alimentation stands
out from the competition for its fast, friendly,
efficient and outstanding personalized service.
Family Tradition Foods Inc.
PO Box 869
Wheatley, ON N0P 2P0
Phone: (519) 825-4673
Website: www.familytradition.com
Family Tradition’s vision is to be “the best
vegetable-based food company.” We produce
the finest vegetables and fish in the industry
and encourage you to taste the difference.
Flanagan Foodservice Inc
69 Magill Street, Walden Business Park
Lively, ON P3Y 1K6
Phone: (705) 692-1555
Website: www.flanagan.ca
Foodservice distributor servicing all of
Ontario. Within our current category, we
are a one stop shop. We are family owned,
independent and Canadian owned.
2125 16 Avenue East
Owen Sound, ON N4K 5P5
Phone: (519) 376-8407
Foodservice distributor servicing all of
Ontario. Within our current category, we
are a one stop shop. We are family owned,
independent and Canadian owned.
100 Sasaga Drive
Kitchener, ON N2C 2G7
Phone: (519) 748-2190 x1781
Proudly Canadian and family-owned, Flanagan’s
is the largest Canadian owned, independent
foodservice distributor in the country. We
provide full service to more than 5000
foodservice operations across the province. To
each customer we offer uniquely personalized
service, reliability and range of quality
products you need to grow your business.
Gordon Food Service
2999 James Snow Parkway
Milton, ON L9T 5G4
Phone: (905) 864-3700
Website: www.gfsontario.com
Gordon Food Service is the largest privately owned
foodservice distributor in North America. We offer
a full line of products including fresh and frozen
meats, poultry and seafood, fresh produce and
dairy products, grocery, beverage systems and nonfood items. Beyond products, we offer technology
based solutions to assist foodservice managers in
improving operational efficiencies, as well as ways
to enhance your relationships with your customers.
Leamington Food Outlet Ltd
26 Seneca Road
Leamington, ON N8H 5H7
Phone: (519) 326-1855
Website: www.leamingtonfoodoutlet.com
Macartney Farms
1481 Michael Street,Unit C
Ottawa, ON K1B 3R5
Phone: (613) 742-9999
Food Distributor-Suppliers for Eastern Ontario &
Western Quebec specializing in quality produce,
with a full range of cheeses and meats.
Morton Wholesale Ltd.
5188 Walker Road
Windsor, ON N0R 1L0
Phone: (519) 737-6961
Morton Wholesale is a 100% Canadian owned
and operated independent foodservice distributor
founded in 1919. We service southwestern Ontario
providing the independent foodservice operator
with over 10,000 product lines. We support
nationally branded products and are a member of
the largest food distribution network in Canada.
Nu-Mark Food Services Limited
218 McCraney Street West
Oakville, ON L6H 1H7
Phone: (905) 844-4097
Providing professional, personalized food
service for offices, schools, and institutions.
Ontario Pork Producers
Marketing Board
655 Southgate Drive
Guelph, ON N1G 5G6
Phone: (519) 767-4600
Website: www.ontariopork.com
Ontario pork strives to create the most
favourable environment possible for the
production and marketing of pork and
maximize returns for Ontario producers.
Reliable Food Supplies Inc.
2450 Lawrence Ave East
Toronto, ON M1P 2R7
Phone: (416) 751-1156
Website: www.reliablefoods.com
Servicing the GTA for more than 50 years offering a
full line of grocery, paper goods, frozen food, meat
and seafood, deli and dairy products. Reliable
Food Supplies is committed to offering the finest
quality products and total customer satisfaction.
Skor Food Service Limited
10 Ronrose Drive
Concord, ON L4K 4R3
Phone: (905) 660-1212
Skor Food Service is a full line food distribution
company, located in Mississauga, Ontario. Our
customers include cafeterias, restaurants, banquet
halls, supermarkets, concessions, day care
establishments, hospitals, correctional facilities
and multi location key accounts. We service all
of Ontario with our own refrigerated vehicles
and carry in excess of 5000 items including
fresh, frozen, paper and other dry goods.
Summit Food Distributors
100 Legacy Road
Ottawa, ON K1G 5T8
Phone: (613) 247-2533
Website: www.summitfoods.com
Summit is a leading distributor of national
brand name products in Canada. Our
leadership in the foodservice industry is
maintained through our commitment to superior
customer service and excellent value.
Tony Deodato & Sons Limited
PO Box 517
Kingston, ON K7L 4W5
Phone: (613) 548-3073
Produce wholesaler. Distributor for
all fruits and vegetables.
Villa DiManno Bakery Ltd
22 Buttermill Avenue
Concord, ON L4K 3X4
Phone: (905) 761-9191
Website: www.villadimannobakery@
sympatico.ca
William M. Dunne & Associates Ltd
10 Director Court Suite 300
Woodbridge, ON L4L 7E8
Phone: (905) 856-5240
William M. Dunne & Assoc. is an Ontario based
foodservice brokerage. We represent a number
of manufacturers including beverage, ice cream,
Mexican, canned seafood and baked goods.
FOOD DISTRIBUTOR
Sysco Central Ontario
65 Elmdale Road
Peterborough, ON K9J 7B1
Phone: (800) 461-6543 ext.3025
Website: www.syscocentralontario.com
FOOD MANUFACTURER
Lamb Weston
856 Giant Cedars Crescent
Ottawa, ON K1V 1P1
Phone: (888) 593-7866
Website: www.lambweston.ca
Potato products are the most profitable food
item on foodservice menus today. At Lamb
Weston we offer the broadest and most
innovative line of quality French fries and potato
products. And, the same quality that made
Lamb Weston brand potatoes famous is the
foundation of our Tantalizers brand of classic
appetizers. Ask the experts. Contact us today.
St. Andrew Poultry (Ontario) Inc.
17 St. Andrew Street
Toronto, ON M5T 1K7
Phone: (416) 596-1661
Retail Wholesale supplier of chicken, meat,
beef and pork to the hospitality industry.
29
FOOD PURCHASING &
MARKETING ASSOC.
RIBA-Restaurateurs
Independent Buyer’s Assoc.
433 Consortium Court
London, ON N6E 2S8
Phone: (888) 320-RIBA (7422)
Website: www.ribacorporation.com
Ontario’s largest buyer’s group of its kind
for independent restaurateurs. Exclusive
purchasing association of ORHMA and also
currently doing business in Alberta.
FOOD SAFETY
Noraxx Inspection Inc.
336-1515 Britannia Road East
Mississauga, ON L4W 1S5
Phone: (905) 670-9801
Website: www.noraxx.ca
Noraxx Inspections Inc specializes in food safety
for retail chains and restaurants. We are a
Canadian company that creates and implements
Food Safety and Quality Management Programs
for our customers across the country. Noraxx
will work closely with your management team
to customize a program to meet your needs.
Surety Food Safety Group
2325 Hurontario Street, Suite 166
Mississauga, ON L5A 4K4
Phone: (905) 270-9474 / (800) 291-0019
Website: www.suretygroup.net
Foodservice, Hospitality and Healthcare specialists
since 1997. Surety is a one stop service provider
for food safety in the workplace. Services include:
needs assessments; education, training and
certification programs; systems development
and implementation; validation audits. Products
include: online learning courses; workplace
training aids; free self-assessment tools.
TrainCan, Inc.
23 Lesmill Road, Suite 103
Don Mills, ON M3B 3P6
Phone: (416) 447-9588
Website: www.traincan.com
TrainCan, Inc. provides food safety training and
recognized certifications to the foodservice
and hospitality industry across Canada.
FOOD SAFETY/
BAR SUPPLIES
Indigo Instruments
169 Lexington Court, Unit I
Waterloo, ON N2J 4R9
Phone: (519) 746-4761
Website: www.indigo.com
Suppliers of: chlorine, iodine, quat. (QAC) & peroxide
test strips for kitchen sanitizer solutions; pH test
strips for sushi rice; sulfite test strips for seafood
and wine. Science glassware including test tubes,
beakers and flasks. Magnifying glasses including
credit card magnifiers with logo; beakers with logo.
30
FOOD SERVICE BROKER
Magnum Food Brokers Inc.
461 Alden Road, Unit 32
Markham, ON L3R 3L4
Phone: (905) 474-1500 / (800) 268-9802
We have over 25 years of experience in the
Ontario Food Service market. Our team of
professional sales people work closely with
distributors and operators to achieve maximum
profitability. Let our expertise work for you.
FOOD WHOLESALE
DISTRIBUTOR
Falsetto Fine Foods
5649 Power Road, Unit 1
Ottawa, ON K1G 3N4
Phone: (613) 822-2821
Full line foodservice distributors to bakeries, culinary
schools, restaurants, hotels, country clubs, grocery
stores, golf clubs, cafes, bistros, caterers, delis &
banquet halls in Ottawa and its surrounding areas.
Specializing in domestic & imported products.
FOOTWEAR
Ecolad Corporation / SIKA Footwear
2539 Dougall Avenue
Windsor, ON N8X 1T5
Phone: (800) 665-2124
Website: www.sikafootwear.ca
Experience the power of comfort with SIKA
FOOTWEAR. Designed for those on their feet,
these comfort clogs offer built in arch support,
slip resistant soles and breathable leather. Many
models to choose from, including steel toes.
FURNISHINGS
Advance Furniture Limited
2500 Lawrence Avenue East
Scarborough, ON M1P 2R7
Phone: (416) 757-2444
We buy and sell the contents of entire hotels
- complete guestroom, restaurants, bars and
more. We also sell new house furniture. We
have a large showroom to view furniture.
Delivery service available. We are open Monday
to Friday 10:00 a.m. to 8:30 p.m., Saturday
9:00 a.m. to 5:00 p.m., closed Sunday.
B.H.G. Brick Hospitality Group
137 Chrislea Road
Vaughan, ON L4L 8N6
Phone: (905) 265-2804 / (877) 265-2804
Website: www.thebrick.com
B.H.G. (Brick Hospitality Group) specializes in
contract / commercial grade furnishings including
case-goods, custom upholstery, appliances,
mattresses and electronics for the hospitality
industry. We also offer ‘preferred pricing’** on
items found in our retail stores. Take advantage of
our flexible payment options, one-stop shopping,
distribution across Canada and our ‘Select Rewards’
program. **advance appointment required.
Homemakers Furniture Design
399 Donlands Avenue
Toronto, ON M4J 3S2
Phone: (416) 461-6374
Homemakers Furniture is proud to be servicing
the Greater Toronto Area since 1977. Furnishing
your home with contemporary bedroom, sofa
and casual dining pieces. We also carry a wide
selection of mattress units from luxury firm to plush.
Specializing in custom sizes, wood and upholstery.
Upholstery service now available. Come and see us.
JSP Industries
41 De L’industrie
Ste-Melanie, PQ J0K 3A0
Phone: (800) 363-8677
Website: www.jsp-industries.com
At JSP Industries, we have supplied furnishings
for hundreds of thousands of guest rooms for
customers ranging from local inns to some of the
world’s most famous hotel chains. On demand,
we will modify our existing collections or create
brand-new designs based on your requirements.
GLASSWARE,
DINNERWARE & BARWARE
Zenan Custom Cresting Inc
365 Flint Road, Unit 5
North York, ON M3J 2J2
Phone: (877) 736-7990
Website: www.zenan.ca
Zenan is a glassware specialist, boasting creative
ideas. Zenan supplies Canada’s beverage
industry with top quality decorated glassware,
promoting the food & beverage industry.
GUEST EXPERIENCE
MANAGEMENT
Syer Hospitality Group Inc.
1014 Riverbank Way
Oakville, ON L6H 6X1
Phone: (905) 257-2636
Website: www.syerhospitality.com
As an authority in the emerging field of Guest
Experience Management, we help companys deliver
distinctive, memorable experiences to differentiate
themselves and improve guest satisfaction &
retention. We offer a host of solutions including
consulting, training, research and quality assurance.
Our strategies are designed to enhance the
experience while driving profitable growth for clients.
HOSPITALITY MARKETING
CONSULTANTS
Dine.TO Hospitality
Marketing Consultants Inc.
898 Danforth Avenue
Toronto, ON M4J 1L9
Phone: (416) 566-3463
Website: www.dine.to
Dine.TO is the GTA’s leading On-line Hospitality
directory, providing visitors with an easy to use
and content rich site; and our clients with exposure
to 300,000 targeted visitors each month. Our
expert team provides top level customer service
and creates powerful marketing campaigns
providing the best return available today.
HOTEL HOSPITALITY/
INROOM
Fisher Distributing
24 Viceroy Road, Unit #8
Vaughan, ON L4K 2L9
Phone: (905) 660-4660
Website: www.fisherdistributing.com
With over 16 years of experience providing for
all levels of the hotel inroom market, Fisher
Distributing Inc is one of the country’s premier
inroom suppliers. Carrying many complete lines
of bath and body amenities, a full inroom coffee
program including shelf stable liquid creamers, a
comprehensive minibar snack program, and the
most competitive hanger and logo pen pricing
in the country, Fisher Distributing should be a
part of any hotel’s procurement process.
HUMAN RESOURCES
HR Downloads Inc
562 Wellington Street
London, ON N6A 3R5
Phone: (519) 438-1409
Website: www.hrdownloads.com
HVAC
Modern Niagara HVAC Services
(Toronto)
12 Penn Drive, Unit #4
Toronto, ON M9L 2A9
Phone: (416) 748-3882 ext. 231
Website: www.modernniagara.com
With over 20 years of HVAC experience, Modern
Niagara HVAC Services understands modern
operational challenges and will provide a
single source for quality heating, ventilation, air
conditioning service & energy solutions. We have
a comprehensive range of solutions including
building design, equipment installation, controls,
preventive maintenance and energy management.
INSURANCE
AIL Canada
106 Dundee Place
London, ON N6C 5E6
Phone: (519) 266-9649
Website: www.ailife.com
Partnering with ORHMA to strengthen your business.
AIL’s vision is the protection of all working families.
Whether your business is a restaurant, hotel or
motel, all ORHMA members, their employees and
their families deserve peace of mind. Each and
every ORHMA member and their staff qualify for
a No-Cost AD&D Policy along with discounted
eyecare. Contact 519.649.6661 for details or
visit http://www.ailife.com/benefits/pgalu.
Better Restaurant - Bar Insurance
438 University Avenue, Suite 2000
Toronto, ON M5G 2K8
Phone: (416) 410-1448
Group Lockhart Inc.
195 Dufferin Avenue, Suite 450
London, ON N6A 1K7
Phone: (519) 672-3890
Website: www.grouplockhart.com
World Class Employee Benefit Services. Group
Lockhart’s mission is to respond to the Human
Resource challenge of ORHMA members.
Pooled purchasing power, state-of-the-art
benefits administration, and a custom designed
communication strategy are the fundamental
elements of our World Class Employee
Benefit Services. The successful result will
be enhanced employee benefit programs
that fulfill your Human Resource goals.
Leeds Insurance Brokers Inc
44 Upjohn Road
Toronto, ON M3B 2W1
Phone: (416) 447-8088 ext. 264
Website: www.leedsinsurancebrokers.com
Leeds Insurance Brokers Inc provides a broad
range of services in commercial and personal
lines insurance. The Leeds Hospitality program
is specifically designed to meet the needs of
the hospitality and entertainment industries.
PBL Insurance Limited
150 Ouellette Place, Suite 100
Windsor, ON N8X 1L9
Phone: (519) 254-1633
Website: www.pblinsurance.com
PBL Insurance has been providing insurance
solutions for the hospitality industry for over 70
years. PBL Insurance is a one stop, full service,
brokerage offering: General Insurance, Group
Benefits, Life Insurance and Financial Services.
INTERNET SERVICE
ScreenScape Networks
100-2904 South Sheridan Way
Oakville, ON L6J 7L7
Phone: (905) 829-3220
Website: www.screenscape.net
ScreenScape is an Internet service and community
that offers a smarter, simpler and more costeffective way to use dynamic screens in your
hotel, motel or restaurant. Establish new lines of
revenue by reaching customers in the ScreenScape
community. Join the network by signing up at
screenscape.net and take your venue online.
INVENTORY CONTROL
Bevinco
510-505 Consumers Road
Toronto, ON M2J 4V8
Phone: (416) 490-6266
Website: www.bevinco.com
Bevinco provides bar and restaurant owners
with a proven, effective method for controlling
liquor loss and improving profitability.
KITCHEN EXHAUST
SYSTEM CLEANERS
LASER PRINT CARTRIDGES
Future Green Canada
108-1562 Trossacks Avenue
London, ON N5X 2P5
Phone: (226) 289-4076
Website: www.futuregreencanada.ca
LEGAL SERVICES
Kagan Shastri Barristers & Solicitors
188 Avenue Road
Toronto, ON M5R 2J1
Phone: (416) 368-2100 ext.225
Broad range of services including representation
before the Alcohol and Gaming Commission of
Ontario on disciplinary and public interest hearings.
Full range of commercial litigation services as
well as development and municipal practices.
Pallett Valo LLP
90 Burnhamthorpe Road West, Suite 1600
Mississauga, ON L5B 3C3
Phone: (905) 273-3300
Website: www.pallettvalo.com
A pre-eminent business law firm, Pallett Valo LLP
has earned a reputation for its outstanding, timely
and cost-effective legal advice in all areas of the
law applicable to the hospitality industry, including
contract, labour and employment, franchising,
trademark, litigation, municipal, real estate,
leasing, negligence claims, insurance and tax.
Thompson Dymond
301-1595 Sixteenth Avenue
Richmond Hill, ON L4B 3N9
Phone: (905) 881-6505
Website: www.thompsonlaw.ca
Thompson Dymond is a boutique law firm
dedicated to servicing hoteliers and restaurateurs
throughout Ontario with a focus on transactions,
partnerships and strategic relationships.
LIGHT SERVICE
Atlas Lighting
15-3420 Pharmacy Avenue
Toronto, ON M1W 2P7
Phone: (416) 493-2977 ext 22
Website: www.altaslighting.ca
Founded over 30 years ago, Atlas Lighting and
Sales Ltd. provides lights, fixtures, ballasts
and energy efficient products to clients large
and small all over the province. Contact us
to pay less for all your lighting needs.
LIGHTING
Standard Products Inc
6270 Kestrel Road
Mississauga, ON L5T 1Z4
Phone: (905) 564-2836
Website: www.standardpro.com
AquaForce Power Clean Inc.
373 Munster Avenue
Toronto, ON M8Z 3C8
Phone: (416) 686-6806
31
LINEN & LAUNDRY
LOCAL FOOD
MECHANICAL SERVICES
Essex Linen Supply Limited
959 Drouillard Road
Windsor, ON N8Y 2P6
Phone: (519) 258-3377
This locally owned company fills the
textile rental requirements for customers
in Essex and Kent counties providing both
excellent service and top quality.
100 Mile Market Inc.
57 Dagmar Avenue
Toronto, ON M4M 1V9
Phone: (519) 502-4240
Website: www.100milemarket.com
A farmer inspired organization, bringing local foods
to Ontario’s chefs. If it’s grown in Ontario, 100
Mile Market can access the farmer who grows it!
Panet Lighting / Pappy’s Foods Ltd
(Fastball Sports Card)
125 Cartwright Avenue
Toronto, ON M6A 1V4
Phone: (416) 787-4203
Havana Tex
330 Wildcat Road
North York, ON M3J 2N5
Phone: (416) 650-5838
Distributor and manufacturer of institutional
products: terry towels, mattress pads, table
linen, bedding, pillows, laundry bags etc.
MAINTENANCE
RENOVATION MATERIAL
Winsham Fabrik Canada Ltd.
25 Minthorn Court
Thornhill, ON L3T 7N5
Phone: (905) 882-1827
Website: www.winsham.com
Winsham is a full service distributor manufacturer
of restaurant and hotel/motel supplies. We carry
a full line of bed, bath and table linen, uniforms,
amenities, paper products, garbage bags and
other supplies. For a full colour catalogue,
please call us at 800-263-3355 or 905-8821827 or visit us at www.winsham.com.
LINEN DISTRIBUTOR
Marina Textiles Inc.
3535 Laird Road, Unit 11
Mississauga, ON L5L 5Y7
Phone: (905) 828-8800
Website: www.eurocale.com
Manufacturers and distributors of linens, sheets,
towels, robes, blankets, bar wipes, comforters,
shower curtains, mattress pads, pillows, duvets,
bath rugs and various other products.
LINEN SUPPLIER
Decor Specialists Inc.
3640 Weston Road, Unit 7
Toronto, ON M9L 1W2
Phone: (416) 739-6363
Website: www.decorspecialists.ca
LIQUOR & FOOD
INVENTORIES
Hospitality Solutions
17125 Willy Allan Road
St. Andrews West, ON K0C 2A0
Phone: (613) 936-8741
Website: www.hospitalitysolutions.ca
Cost reduction inventory services for
bars and restaurants. Serving Ottawa
and Eastern Ontario since 1998.
32
RONA Inc.
220 Chemin Du Tremblay
Etobicoke, PQ J4B 8H7
Phone: (416) 241-5129 ext. 200
Website: www.rona.ca
RONA is pleased to provide ORHMA members
with a specially designed program featuring
discounted pricing on various products and a
volume rebate (up to 8%) on yearly purchases.
Please contact us to be enrolled in the program.
MEDIA
National Post
1450 Don Mills Road
Don Mills, ON M3B 2X7
Phone: (416) 386-2640
Website: www.nationalpost.com
Built on the strength and tradition of The
Financial Post, National Post continues to
provide readers with comprehensive reporting
from across the country and around the
world, all with a distinctly Canadian voice.
MERCHANT SERVICES
Sopexa Canada Ltd.
2 St Clair Avenue East, Suite 800
Toronto, ON M4T 2T5
Phone: (416) 921-8400
Website: www.sopexa.com
Moneris Solutions
3300 Bloor Street, West
Toronto, ON M8X 2X2
Phone: (416) 734-1173
Website: www.moneris.com
Moneris Solutions is your ‘single point of
contact’ for Visa, Mastercard, American Express,
Interac Direct Payment and all point of sale
solutions. From in-store to mobile wireless
to e-commerce. Call us today at 1-866-6663747 or visit us online at www.moneris.com.
MATTRESSES
OFFICE ASSISTANCE
Caber Distributors Inc.
75 Shields Court, Unit 4
Markham, ON L3R 9T4
Phone: (905) 479-5803
Website: www.caber.ca
Caber Distributors Inc. are the Canadian
distributors of bug off by product - A brand,
a fully encased mattress and box spring
protection to provide hotels with a clean and
healthy sleep environment for guests.
Executive Edge
1241 King Street
London, ON N5W 2Y3
Phone: (519) 659-4004
MARKETING &
COMMUNICATIONS
MATTRESSES/
BOXSPRINGS/FRAMES
Serta Mattress Co.
40 Graniteridge Road, Unit # 2
Concord, ON L4K 5M8
Phone: (416) 720-2907
Website: www.serta.com
Mattresses and boxsprings. Serta has been
the fastest growing manufacturer for ten years
running. Serta manufactures the patented “Perfect
Sleeper” and “Perfect Night Sleep” sets. Serta
uses state of the art technology which addresses
the needs of the consumer in today’s market.
“We make the world’s best mattresses.”
MEAT
Sebastiano Quality Meat
18 Ingram Drive, Unit 3
Toronto, ON M6M 2L6
Phone: (416) 241-6606
OIL DISTRIBUTOR
C.P Vegetable Oil Inc.
10 Carson Court #2
Brampton, ON L6T 4P8
Phone: (905) 792-2309
Website: www.cpvegoil.com
Our revolutionary dispensing system provides any
sized food service or baking operation with top
quality vegetable oils. We provide plastic bulk
containers tailored to your consumption needs.
Then our trucks deliver oil directly to your container.
Our advanced computer system schedules regular
on-time deliveries to ensure you never run out.
ONLINE ORDERING
FOR RESTAURANTS
Just Eat Canada Inc
642 King Street West, Suite 234
Toronto, ON M5V 1M7
Phone: (416) 708-3980
Website: www.just-eat.ca
Justeat.ca is the largest online food ordering
website in the world. With over 55,00 restaurants
and 40,000 meals ordered every day, we allow
restaurants to reach the internet generation.
We take your menu and put it on our website
allowing our extensive customer base to
order food directly from your restaurant.
OUTSOURCING AGENCY
PEST CONTROL
Stir Creative Communications
4122 Montrose Crescent
Burlington, ON L7M 4J5
Phone: (905) 484-3094
Stir Creative Communications is a foodservice
focused outsourcing agency with experienced
capabilities in marketing, operations, real estate,
PR and menu engineering. From food and labour
costs, staff and management training, location
and atmosphere to meal quality and patron loyalty,
Stir can assist with all aspects that affect the
guest experience and perception of the brand.
The Bed Bug Tracker
PO Box 73
King City, ON L7B 1A4
Phone: (416) 613-0225
Website: www.thebedbugtracker.com
Book a Bedbug Inspection with Canada’s only
NESDCA Certified Dog. Tracker has received over
800 training hours specific to the identification
of Bedbugs. Tracker is highly skilled in pin
pointing the precise location of bedbugs with 98%
accuracy and is the only canine in Canada that
ONLY alerts to LIVE BEDBUGS and Viable EGGS.
PAINT & WALLPAPER
PICTURES, MIRRORS
& FRAMING
Daich Coatings Corporation
2360-A Southfield Road
Mississauga, ON L5N 2W8
Phone: (866) 463-2424
Website: www.daichcommercial.com
Elegant beauty with unsurpassed durability,
Daich Coatings manufactures & installs stone
floor and wall coatings to suit any theme &
décor. Working with designers & architects,
from new-builds to full renovations, we’ve
delivered low maintenance, decorative, slipresistant floor & hard-wearing, stylish wall
finishes to commercial properties since 1993.
PAYROLL
Payworks Payroll Services
650 Colborne, Unit #4
London, ON N6A 5A1
Phone: (519) 619-7306
Website: www.payworks.ca
Canadian owned Payworks is an emerging national
leader in the field of total workforce management
solutions. Since 2001, we have been developing
innovative on-line web based solutions for payroll,
HR along with employee time management. Our
solutions are simple to use, flexible and affordable.
PERFORMING RIGHTS
INFORMATION
SOCAN - Society of Composers
41 Valleybrook Drive
Toronto, ON M3B 2S6
Phone: (416) 445-8700 / (800) 577-6226
Website: www.socan.ca
SOCAN is the Canadian copyright collective for the
right to communicate to the public and publicly
perform musical works. We administer these
rights on behalf of our members (composers,
lyricists, songwriters and their publishers) and
those of affiliated international organizations by
licensing this use of their music in Canada.
Allen Gallery / Globe Art Distributors
331 Queen Street East
Toronto, ON M5A 1S9
Phone: (416) 366-3195
Website: www.allengallery.ca
Custom framing for mirrors, signs, awards and
artwork. Hundreds of imported picture mouldings
and decorative period-style mirrors in stock.
Antique engravings, traditional and modern oil
paintings, contemporary prints and posters framed
with co-ordinated mats, wood mouldings or metal
frames. Serving the industry for over 30 years.
POINT OF SALE/
MANAGEMENT SYSTEMS
Teletec Systems Inc
2841 Kingston Road
Toronto, ON M1M 1N2
Phone: (416) 261-4408
Website: www.teletecsystems.com
Providers of The Restaurant Manager POS
System. The Write-on Handheld for Wireless
POS for Restaurants, Quick Service, Bars, Pubs,
Hotels. Camera Surveillance with Text Inserter
Interface. Integrated, Draft & Liquor Systems,
High Speed, Credit & Debit, Gift Cards, Inventory,
Awards Program, On Line Ordering, Delivery, Full
Sales, Service, Phone Support over 40 years!
POINT OF SALE SYSTEMS
Companion POS Systems
108 - 1562 Trossacks Avenue
London, ON N5X 2P5
Phone: (226) 289-4076
Website: www.companionpos.ca
POINT OF SALE,
RESTAURANT
MANAGEMENT SYSTEMS
SilverWare POS Inc.
2800 14th Avenue, Suite 2
Markham, ON L3R 0E4
Phone: (905) 305-1225 ext. 238
Website: www.silverwarepos.com
Silverware POS has been providing technology
solutions to some of the GTA’s most successful
operators for over 17 years. We are proud
to say that we’ve been awarded as the #1
POS Software in Canada by the Foodservice
News. For more information regarding our
products and services, contact us at (888) 5105102 ext 238 or [email protected].
PRINTING
Canada Formprint
6471 Edwards Boulevard
Mississauga, ON L5T 2V2
Phone: (905) 565-9444
Website: www.formprint.com
Canada Formprint Inc, a full service print company.
We can handle all of your requirements including
promotional material, menus, forms and cheques.
For further information and/or quotes, please
contact Terry Johnson at 905.565.9444 ext. 252.
NEBS
330 Cranston Crescent
Midland, ON L4R 4V9
Phone: (800) 461-7572 ext.2387
Website: www.nebs.ca
PRINTING CARTRIDGES
Printwell
2100 Sherobee Road, Suite 416
Mississauga, ON L5A 4C5
Phone: (905) 592-0231
PROMOTIONAL PRODUCTS
Creative Images Marketing Group Ltd.
5250 Satellite Drive, Unit 26
Mississauga, ON L4W 5G5
Phone: (416) 622-9811
Website: www.ideacig.com
Creative Images Marketing Group Ltd. is a
leading provider of merchandised based
branded promotional products. We serve
our clients across Canada and the U.S.A.
PUBLIC ART GALLERY
Macdonald Stewart Art Centre
358 Gordon Street
Guelph, ON N1G 1Y1
Phone: (519) 837-0010
Website: www.msac.ca
PUBLICATIONS
ADS Publishing Inc.
15 Secord Drive
St. Catharines, ON L2N 1K9
Phone: (905) 688-6913
Website: www.adspublishing.ca
33
Where Toronto Magazine
111 Queen Street East, Suite 320
Toronto, ON M5C 1S2
Phone: (416) 955-4993
Website: www.where.ca
WHERE is the largest global publisher of visitor
magazines. The total reach of the WHERE network
is 80 million readers with more than 9 million
in Canada alone. In Canada, WHERE publishes
in the following markets: Calgary, Canadian
Rockies, Georgian Bay, Edmonton, Halifax,
Muskoka, Ottawa, Toronto, Vancouver, Victoria
and Winnipeg. Visit us at www.where.ca.
PURCHASING SERVICE
Preferred Alliance Group Systems Ltd.
2904 South Sheridan Way, Unit 1
Oakville, ON L6J 7L7
Phone: (800) 219-8805 ext.4564
Website: www.preferredalliance.ca
REAL ESTATE
Colliers International Hotels
1 Queen Street East, Suite 2200
Toronto, ON M5C 2Z2
Phone: (416) 777-2200
Website: www.colliershotels.com
Colliers International Hotels (CIH) is an international
real estate investment advisory company,
specializing in the hotel and leisure industry.
Formed in 1985 to work alongside owners and
investors in all aspects of managing operations
and investment portfolios, our knowledge and
experience extends across all lodging types. As
the most active hotel broker in Canada since
1990, CIH has completed 145 hotels sales
worth an aggregate volume of approximately
$1.7 billion during the past fifteen years.
RECRUITMENT
JRoss Hospitality Recruiters
1556 Kitchener Street
Vancouver, BC V5L 2V9
Phone: (604) 268-6202
Website: www.jrossrecruiters.com
Canada’s leading national recruiter for Restaurant,
Hotel & Motel firms across Ontario and Canada,
with offices in Toronto, Vancouver and Calgary.
All of our candidates are from Hospitality. All
of our clients are from Hospitality. All of our
recruiters are Hospitality professionals by trade.
RECYCLING COOKING OIL
Canadian Resource Distribution Inc.
PO Box 21048 -1613 Lesperance
Tecumseh, ON N8N 4S1
Phone: (519) 739-1768
Prompt removal of cooking oil/restaurant grease.
34
REFRIGERATION
DOOR SEALS
Gasket Guy - 911 Gasket
49 Sunkist Valley Rd
Bolton, ON L7E 1T1
Phone: (905) 951-2079
Website: www.gasketguy.com
Custom made door seals! Free no obligation
inspection of your refrigeration door seals followed
by a detailed estimate of repairs. All repairs are a
flat rate and turn around time is only 48 hours. Fully
insured. 90 day warranty on all parts and labour.
Our business takes pride in servicing the following
chain accounts: Tim Horton’s, Pizza Hut, McDonald’s,
Boston Pizza, Kelsey’s, Montana’s, Burger King
and many more. Call today for a free estimate!
Gasket Guy of Southwestern Ontario
570 Harris Circle
Strathroy, ON N7G 4H2
Phone: (519) 245-8215
Custom made door seals! Free no obligation
inspection of your refrigeration door seals followed
by a detailed estimate of repairs. All repairs are a
flat rate and turn around time is only 48 hours. Fully
insured. 90 day warranty on all parts and labour.
Our business takes pride in servicing the following
chain accounts: Tim Horton’s, Pizza Hut, McDonald’s,
Boston Pizza, Kelsey’s, Montana’s, Burger King
and many more. Call today for a free estimate!
SAFETY SURFACING
Ontario Safety Surfacing
5109 Harvester Road, Unit B7&8
Burlington, ON L7L 5Y9
Phone: (905) 639-0101
Website: www.ontariosafetysurfacing.com
When the alternative is to take up your existing
surface and lay new, Ontario Safety Surfacing
is the quick and clean choice. Professionally
installed over most new, cracked or eroded
surfaces, Rubaroc can transform old, uneven
pool deck, patios and walkways to smooth ones
that are less hazardous and more attractive.
SERVICES
Avendra Canada
70 York Street, Suite 1200
Toronto, ON M5J 1S9
Phone: (416) 306-3400
Website: www.avendra.com
Bowling Sales of Canada Ltd.
959 Kamato Road
Mississauga, ON L4W 2R5
Phone: (905) 624-4022
Choquette CKS,
Commercial Kitchen Services
2710 Lancaster Road, Unit 115
Ottawa, ON K1B 4T7
Phone: (613) 739-8458
Website: www.choquette-cks.com
Parts and service 24 hours and factory authorized
to all leading brands of hotel and restaurant
equipment. Radio dispatched for ventilation,
electrical, gas, steam, refrigeration and microwaves
for restaurants, hotels and institutions.
MCL Hospitality Ltd
830 Campbell Avenue
Ottawa, ON K2A 2C2
Phone: (613) 820-0139
Design and build industrial kitchen equipment.
The Hotel Concierge
2625 Piedmont Road, Suite 56-488
Atlanta, GA 30324
Phone: (404) 842-1562
Website: www.thehotelconcierge.net
The Hotel Concierge develops and licenses
its Concierge Plus Software (CPS) Web based
customer service software to hotels and
resorts. CPS is a centralized communications
portal with integrated features that enable
your property to improve service and reduce
costs. Take advantage of this limited time offer
and receive our cutting edge software free!
The PA Shop
46 Charterhouse Crescent
London, ON N5W 5V5
Phone: (519) 659-5030
Website: www.pashop.com
Supply sound, lighting staging and video systems to
restaurants and night clubs throughout the world.
SERVICE & MAINTENANCE
OPERABLE WALL
Extreme Partitions Ltd
50 Paxman Road, #16
Etobicoke, ON M9C 1B7
Phone: (416) 251-9600
Website: www.extremepartiton.com
SIGNAGE
Digital Menubox
55 Bloor Street West, Unit 216
Toronto, ON M4W 1A5
Phone: (416) 628-8553
Website: www.digitalmenubox.com
Digital Menubox provides hospitality specific
indoor & outdoor digital signage solutions that
work for your business! Our industry specific
signage solution gives you great value and
makes it easy for you to implement an effective
digital signage solution today. Complete solution
includes hardware, software, production,
assisted content creation and support.
SOLAR ENERGY
Green Sun Rising Inc.
2080 Willistead Crescent
Windsor, ON N8Y 1K5
Phone: (519) 973-0621
Website: www.greensunrising.com
Solar solutions for water heating, pool heating
and other heat needs. Solar PV solutions for solar
power for electricity. All solar applications.
TABLEWARE, SILVERWARE
& SMALLWARE
Hamilton Store Fixtures Ltd.
206 King Street West
Hamilton, ON L8P 1A5
Phone: (905) 528-4289
Website: www.hsfltd.com
Canada’s largest selection of hotel and
restaurant equipment and supplies.
Restaurant Equipment
and Supply Company Ltd.
234 William Street
London, ON N6B 3B9
Phone: (519) 438-2991
Website: www.rescolon.ca
Trade supply house.
TABLEWARE, EQUIPMENT
& SMALLWARE
D & K Imports Inc.
3280 Caroga Drive
Mississauga, ON L4V 1L4
Phone: (905) 795-1667
Website: www.dandkimports.com
A leading wholesaler of dinnerware, platters,
bowls, cutlery/flatware, tables, chairs and
a variety of other products. We focus on
providing high quality products with great
service and factory direct pricing.
J.F.S. Restaurant Equipment Ltd.
2009 Lawrence Avenue West, Unit 18
Weston, ON M9N 3V2
Phone: (416) 242-2971
Website: www.jfsltd.com
Established in 1979, JFS Restaurant Equipment has
provided top-of-the-line service to the hospitality
industry in the GTA with expert advice available on
all aspects of restaurant applications from kitchen
to table and everything in between. We are proud
members of the Restaurant Equipment Dealers of
Canada. Great pricing, great service! Give us a call.
TRANSPORTATION
VIP Windsor Shuttle Services
1855 Huron Church Road
Windsor, ON N9C 2L6
Phone: (519) 974-5466
Website: www.vipwindsorshuttle.com
Private, chauffered transportation for airport
transfers, charters, weddings, special
occasions and sporting events. Luxury
sedans, minivans, limousines and minibuses.
Call us toll free 866-255-9998.
TROPHIES & AWARDS
D & G Trophies Ltd
2001 Danforth Avenue
Toronto, ON M4C 1J2
Phone: (416) 694-2698
Website: www.dgtrophies.ca
Home of the Champion. Name badges, signs,
engraving, employee recognition awards,
corporate awards and gifts, t-shirts and hats.
We can meet any budget or schedule.
UNIFORMS
Superior Uniform Group
10055 Seminole Boulevard
Seminole, FL 33772
Phone: (727) 803-7140
Website: www.canadianconnexion.com
Since 1920, Superior Uniform Group has been one of
the country’s respected prividers of image apparel,
with an exceptional selection, outstanding quality
and incredible customer service. We provide our
Canadian customers with all-inclusive pricing, no
freight, PST, GST, custom or brokerage fees. Save
20% through December 31, 2009, ask me how!
UNIFORMS & LINENS
Round Agencies Division Jack
Robertson Sales Ltd.
231 Norseman Street
Toronto, ON M8Z 2R5
Phone: (416) 233-2181
Website: www.roundagencies.com
Supplier of uniforms and table linen to the
hospitality and food serving industry - front
desk, wait-staff, housekeeping, kitchen,
maintenance. Established 1976.
UTILITIES
ECNG Energy L.P.
5575 North Service Road, Suite 400
Burlington, ON L7L 6M1
Phone: (905) 635-3264 x3299
Website: www.ecng.com
Consultant to ORHMA for procurement
of Natural Gas for members.
Enbridge Gas Distribution Inc.
500 Consumers Road
North York, ON M2J 1P8
Phone: (416) 753-6273
Website: www.enbridge.com/business
Enbridge Gas Distribution is Canada’s largest
natural gas distribution company. From
space heating systems to water heaters and
commercial cooking equipment, natural gas
provides energy efficient solutions and the
best value for your energy dollar. For more
information on energy saving tips and rebates
for commercial customers, visit www.enbridge.
com/smallbiz or call toll free 1-866-844-9994.
Union Gas LImited
109 Commissioners Road Wesst
PO Box 5353, Station “A”
London, ON N6A 4P1
Phone: (519) 667-4186
Union Gas Limited, a Spectra Energy company, is
an integrated, regulated natural gas distribution
company offering gas storage, delivery and
transportation services to over 1.3 million
customers in southwestern, northern and
eastern Ontario. Union Gas strongly promotes
and supports energy efficiency practices in
building design and process improvements in the
residential, commercial and industrial markets.
Union Gas LImited
555 Riverview Drive
Chatham, ON N7M 5M1
Phone: (519) 358-4200
WASTE AUDITING
My Green Workplace
159 Ridout Street South
London, ON N6C 3X7
Phone: (519) 645-7733
Website: www.mygreenworkplace.ca
Our mission is to provide sound waste
management, energy conservation and water
conservation advice to help our business
clients operate more sustainably. One key
service that we offer is waste auditing.
WASTE DISPOSAL
Windsor Disposal Services Ltd. (WDS)
2700 Dezeil Drive
Windsor, ON N8W 5H8
Phone: (519) 944-8009
Website: www.wds-group.com
Proudly serving the Windsor region members of
ORHMA since 1986. Windsor Disposal Services
is a local, owned by the Moceri family, Business
Excellence Award winning (ISO 14001) company.
WDS provides superior customer service to the
hospitality community. For all your disposal and
recycling needs, “Let Our Family Serve your Family!”
WASTE SERVICES
The Compactor Guy
1230 White Oaks Boulevard, Suite 507
Oakville, ON L6H 2C1
Phone: (416) 854-9669
Website: www.thecompactorguy.com
Sanitation thru automation, unique products,
hands free waste door opener system. Complete
trash & recycling bins including hands free
stainless steel hands-free waste bins, portable
trash compactors, solar powered outdoor
compactors, consulting services and more.
WATER HEATER
SPECIALIST
Reliance Commercial Solutions
830 Harrington Court, Suite A
Burlington, ON L8J 2B3
Phone: (519) 521-5399
539A Collier MacMillan Drive
Cambridge, ON N1R 7P3
Phone: (519) 465-6815
1045 Hargrieve Road
London, ON N6E 1P6
Phone: (519) 617-3652
35
WEB BASED RESTAURANT
SiteBenefits Inc.
666 Kirkwood Avenue, # B101
Ottawa, ON K1Z 5X9
Phone: (613) 825-0997 / (800) 409-6845
Website: www.sitebenefits.com
Reach more Customers with Canada’s leader
in Restaurant Website Technology: Online
Reservations; Online Gift Certificates; Online
Loyalty Programs; Website Marketing; Customer
Relationship Management; Online Take-out
Ordering; E-mail Services; Table Management
System; Website Design & Hosting; Customers Coast
to Coast; No Software, No Hardware, No Contract;
Initial Training, Ongoing Support; Free Trial.
WINE
Lorac Wine
160 Tycos Drive,Unit 3
Toronto, ON M6B 1W8
Phone: (416) 783-2516
Premium wine importation from around the world.
Sanson Estate Winery
9238 Walker Road
McGregor, ON N0R 1J0
Phone: (519) 726-9609
Website: www.sansonestatewinery.com
Sanson Estate Winery is a premiere destination
on the Lake Erie North Shore wine route. Visit
our retail store for a diverse offering of wine and
local food including all-natural beef and heirloom
vegetables. We have space for gatherings for up to
100 people. We’re only 20 minutes from Windsor!
36
Sprucewood Shores Estate Winery
7258 County Road 50 W
Harrow, ON N0R 1G0
Phone: (519) 738-9253
Website: www.sprucewoodshores.com
Sprucewood Shores Estate Winery boasts a
stately Tuscan chalet style retail and event centre
amid 52 acres of luscious vineyard, manicured
grounds, and large sandy beach front on Lake
Erie’s North Shore. A warm and friendly welcome
awaits you. Visit us for tastings, tours, parties,
and gourmet picnic baskets year round!
Viewpointe Estate Winery
151 County Road 50 East, RR #1
Harrow, ON N0R 1G0
Phone: (519) 738-0690 / (866) 372-VIEW
Website: www.viewpointewinery.com
Viewpointe Estate Winery offers wine and
winemaking from a “different pointe of view.”
Viewpointe’s mission is to showcase Essex
County’s fine wine and culinary diversity. With
a breathtaking view of Lake Erie’s north shore,
Viewpointe makes for an ideal destination for any
occasion. Open daily from 11:00 a.m. to 6:00 p.m.
WINERY
WOMEN’S ACCESSORIES
Chateau Des Charmes Wines
PO Box 280 - St Davids, 1025 York Road
Niagara-On-The Lake, ON L0S 1P0
Phone: (905) 262-4219
Website: www.chateaudescharmes.com
Making wine is not what we do, it’s who we are.
The Bosc family has been dedicated to nurturing
Niagara’s unique terroir since 1978. Known for
growing unique and rare varietals, all of our wines
have stories to tell. Licensee deliveries in Toronto on
Wednesday and Friday. Two retail stores in Ottawa.
Purse A Holics
3295 Turner Crescent
London, ON N6N 0B1
Phone: (226) 663-0747
Huff Estates
POBox 300
Bloomfield, ON K0K 1G0
Phone: (613) 393-5802
Website: www.huffestates.com
Third Quarter Issue
Index to Advertisers
Bell TV................................................................11
www.bell.ca
Reliance Comfort Ltd. Partnership.....................4
www.reliancecomfortsolutions.com
HED Insurance and Risk Services....................23
www.hedinc.com
Rona Inc................................ Outside Back Cover
www.rona.ca
Livclean Corp.....................................................12
www.livclean.ca
Steam Whistle Brewing.....................................15
www.steamwhistle.ca
Morala Canada Trading Inc...............................14
www.morala.com
Toronto Hydro......................................................3
www.torontohydro.com
Molson Canada....................... Inside Front Cover
www.molson.com
Union Gas............................................................9
www.uniongas.com
PCO Services Corporation................................19
www.pcocanada.com
Vito Oil Systems Inc..........................................17
www.vitooil.com
37
ORHMA NEWS & ANNOUNCEMENTS
ORHMA News & Announcements
38
OTEC AND ORHMA ANNOUNCE NEW PARTNERSHIP
OTEC to Provide Training and Human Resource Services to the Members of
OTEClargest
AND ORHMA
NEWIndustry
PARTNERSHIP
Ontario’s
TourismANNOUNCE
and Hospitality
Association
OTEC to Provide Training and Human Resource Services to the Members of
Ontario’s
largest& Tourism
and Hospitality
Industry
Association
Vicki Lymburner,
President
CEO of OTEC
(Ontario Tourism
Education
Corporation)
and Tony Elenis, President & CEO of ORHMA (Ontario Restaurant Hotel & Motel
Vicki Lymburner,
President
CEO of OTEC
(Ontario Tourism
Education Corporation)
Association)
are pleased
to &
announce
the establishment
of a partnership
which will add
and Tony Elenis,
& CEO
of members.
ORHMA (Ontario
Restaurant
Hotelservice
& Motel
significant
value toPresident
ORHMA’s
11,000
As leaders
in customer
and
Association) are
pleased
announce
the and
establishment
a partnership
which will the
add
occupational
skills
trainingtofor
the tourism
hospitality of
industry,
OTEC becomes
significanttraining
value tocompany
ORHMA’s
members.
As leaders
in customer
and to
exclusive
for11,000
ORHMA
and ensures
ORHMA
members service
have access
occupational
training
for theand
tourism
and hospitality
OTECcertification
becomes the
award
winningskills
training
products
nationally
recognizedindustry,
occupational
exclusive
training company for ORHMA and ensures ORHMA members have access to
training
programs.
award winning training products and nationally recognized occupational certification
training
“We areprograms.
thrilled to support our membership’s training needs through the resources of
OTEC. In doing this we are building a stronger Hospitality Industry in Ontario. OTEC
“We are thrilled
to support
our and
membership’s
trainingofneeds
through
resources
of
possesses
the tools,
the talent
a wide spectrum
training
topicsthe
to deliver
quality
OTEC. Instates
doingTony
this we
are building
a stronger
Hospitality
Industry
in Ontario.
OTEC
training”
Elenis.
He continues
by saying
“training
provides
large financial
possesses
theorganization
tools, the talent
a wide must
spectrum
of training
deliver
quality
benefits
to an
and and
managers
not regress
overtopics
shortto
term
thinking
of
training”
Tony Elenis.
He continues
byInvestment
saying “training
provides
large financial
cost.
Ourstates
most important
resource
is people.
in training
our people
offers
benefits
to anassociated
organization
and
managers
must not
regressperformance,
over short term
thinking of
huge
returns
with
guest
satisfaction,
employee
employee
cost. Our most
resource
is people.
Investment
in training
people
offers
satisfaction
andimportant
rewards to
the bottom
line. This
is especially
true inour
a down
economy.”
huge returns associated with guest satisfaction, employee performance, employee
satisfaction
and rewards
to the of
bottom
line. This
is especially such
true inasa ORHMA,
down economy.”
“OTEC
understands
the needs
businesses
in associations
and
continues to evolve our products and services,” says Vicki Lymburner. “Our goal is to
“OTEC understands
needs of
businesses
in associations
suchto
assupport
ORHMA,
and
provide
relevant and the
innovative
training
and leadership
resources
employer
continues to evolve
our competitive
products andinservices,”
says
Lymburner.
“Our goal
is to
requirements
to remain
challenging
andVicki
competitive
economic
climates.
provide
relevant
and innovative
training
and leadership
resources
support
employer
Now,
more
than ever,
Ms Lymburner
indicates,
employers
need toto
focus
on, and
invest
requirements
to remain
competitive
in challenging
competitive
economic
climates.
in
attracting and
retaining
the best talent
to provideand
consistent
service
and operational
Now, more and
thantoever,
Ms that
Lymburner
employers
needfor
totheir
focusbusinesses.
on, and invest
standards,
ensure
they getindicates,
the best return
possible
The
in attracting
and retaining
talent development
to provide consistent
quality
of employees,
and the
theirbest
on-going
through service
trainingand
andoperational
education,
standards,
and to in
ensure
that they
get the best
return possible
for their OTEC’s
businesses.
are
major factors
determining
long-term
profitability
in any business.
suiteThe
of
quality ofproducts,
employees,
their on-going
development
through training
training
H.R.and
solutions,
research
and communications
provideand
theeducation,
resources
arebusinesses
major factors
determining
long-term
profitability
in any business.
OTEC’s
suite ofto
for
to in
become
“Employer
of Choice
organizations.”
ORHMA’s
commitment
training
products,
H.R.
solutions,
research
and
communications
provide
the
resources
providing their members with the information, training, and learning resources they
for businesses
become
“Employerhospitality
of Choiceindustry
organizations.”
ORHMA’s commitment to
require
will helptocreate
a successful
in Ontario.
providing their members with the information, training, and learning resources they
require will help create a successful hospitality industry in Ontario.
For more information on OTEC’s products and services please visit the
OTEC website at www.otec.org
For more information on OTEC’s products and services please visit the
OTEC website at www.otec.org
ORHMA NEWS & ANNOUNCEMENTS
Thursday October 8th, 2009
Starwood Canada & ORHMA Take Leadership
Roles in Hiring People with Disability
During these tough and turbulent economic times organizations are often so focused
on our bottom line and cost saving measures that we have a tendency to put sourcing
initiatives on the back burner, particularly programs involving diversity and disability.
This however, was not the case last week at the Sheraton Centre Toronto where over
a hundred business leaders from all sectors attended the JOIN Toronto Business
Leadership Network Breakfast; “Hospitality - Welcoming Partnerships for an Inclusive
Workforce.” Hosted by the Sheraton Centre Toronto, the Ontario Restaurant Hotel &
Motel Association (ORHMA) and the Greater Toronto Hotel Association (GTHA) business
leaders gathered to listen and strategize about how to improve employment opportunities
within the hospitality industry for the over 15.5 per cent of Ontarians with a disability.
Stephen Foster, Senior Vice President, Operations, Canada Region Starwood Hotels
and Resorts Worldwide lead the discussion stating, “Our industry has faced tough
economic times before and most certainly will again, however our ability to improve
our service to our guests and associates with a disability is an ongoing initiative.” He
adds, “Both the industry and Starwood can do better to improve the number of people
with a disability working in our establishments.” Mr. Foster didn’t stop there, stating
that he would be piloting a project with Starwood’s Sheraton and Westin brands
to improve accessibility and opportunities for employment within the hotels.
David Holman, Diversity Recruitment Specialist for the ORHMA, thanked Starwood
and the Sheraton Centre Toronto for taking a leadership role especially during this
economic climate when the shift often focuses away from diversity sourcing,
“Having worked with people with disabilities for many years, I am certain that with proper
accommodation, people with disabilities are no more or no less capable of working than anyone
in this room. The only difference is that we were all given an opportunity and I encourage
everyone in the room to think about presenting a similar opportunity to people with a disability.”
Starwood has recently begun working with the ORHMA/GTHA partnership program with
the Job Opportunity Information Network (JOIN), an innovative network of 23 community
organizations that assist people with disabilities to find employment and employers to recruit
qualified candidates. This unique partnership between ORHMA, GTHA and JOIN is specifically
designed to enable more people living with disabilities to be hired in the hospitality sector.
Joanne Paquette, Director of Human Resources for the Sheraton Centre Toronto stated,
“To-date we have hired four people from the JOIN program and we will continue to
use the program as a viable resource for well qualified and well skilled labour.”
If your organization is interested in developing a strategy to create an
inclusive workforce, please contact David Holman, Diversity Recruitment
Specialist, ORHMA at [email protected] or 905.361.0268.
39
Renovation projects?
Think about
RONA
By concentrating your purchases
at RONA, receive up to 8%
back from us!
ORHMA members annual volume rebate: Membership
to your association provides you access to our 2009
RONA Exclusive Corporate Program.
The Canadian supplier for all your renovation
and maintenance needs
For more details, contact
RONA’S STRATEGIC ACCOUNT MANAGER:
Terry Richardson
Phone: 905-866-3670
This program is only applicable in participating RONA Home & Garden, RONA Lansing and RONA Cashway stores in Ontario.

SilverWare POS featured in Hosting Magazine

Transcription

Similar documents

TEFCU HOSPITALITY COMMUNITY FEDERAL CREDIT UNION

Our Dimplex Baseboard Heater was selected to be on display at the

here

Please Print this Coupon and bring it to the Restaurant.

Working with the Media

team building at rinx

Dr. Stephen Hartman, On May 2, 2011 the Ontario Society of

INTRODUCING PASABAHCE PROFESSIONAL

241 spadina avenue, toronto retail for lease

Sivica Hospitality