2004 Distribution of Practice Contacts
Transcription
2004 Distribution of Practice Contacts
05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 1 ANNUAL REPORT 2004 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 2 2 / ANNUAL REPORT April 2005 The Honorable Tim Sale Minister of Health Room 302, Legislative Building 450 Broadway Winnipeg, MB R3C 0V8 Dear Minister: We are pleased to present our 2004 Annual Report in accordance with the provisions of the Registered Nurses Act. This report covers the period from January 1, 2004 to December 31, 2004 and includes a statement of accounts of the College, as required by the Act. Respectfully submitted, Karen Dunlop RN President COLLEGE OF REGISTERED NURSES OF MANITOBA TABLE OF CONTENTS Letter of Transmittal 2 Vision, Mission and Goals 3 CRNM Organizational Structure 3 College Staff 3 President and Executive Director’s Message 4 Board of Directors 6 Committees 7 Statutory Committees 7 CRNM Committees 7 National Committees 8 Other 8 Report of Operations of the College 9 Goal 1 9 Goal 2 13 Goal 3 13 Goal 4 14 Statistics Registration Statistics 16 Complaints Statistics 18 Auditors’ Report 19 Financial Statements 20 Notes to the Financial Statements 22 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 3 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 3 Vision, Mission and Goals T HE College’s vision guides the work of the Board of Directors. It also serves as a compass for the administration as they plan the operations of the College. Together, we work toward creating an environment where registered nurses achieve excellence in professional nursing practice and participate as full partners in shaping health services. THE VISION OF THE COLLEGE OF REGISTERED NURSES OF MANITOBA IS: Registered nurses achieve excellence in professional nursing practice and participate as full partners in shaping health services. THE MISSION OF THE COLLEGE OF REGISTERED NURSES OF MANITOBA IS: The public receives safe, competent nursing care. THE FOUR OVERARCHING GOALS OF THE COLLEGE OF REGISTERED NURSES OF MANITOBA ARE: ❚ Nursing is a self-regulated and self-supported professional body. ❚ The nursing profession influences public policy regarding health. ❚ The public is knowledgeable about registered nurses. ❚ Registered nurses are supported in achieving excellence in professional nursing practice. CRNM Organizational Structure BOARD OF DIRECTORS EXECUTIVE DIRECTOR DIRECTOR, POLICY DEVELOPMENT AND REGULATION DIRECTOR, COMMUNICATIONS AND GOVERNMENT RELATIONS Executive Support DIRECTOR, CORPORATE SERVICES Registration Services Finance and Accounting Nursing Practice Information and Technology Complaints, Investigation and Discipline Business and Special Events College of Registered Nurses of Manitoba Staff List EXECUTIVE DIRECTOR Susan D. Neilson RN DIRECTORS Glenn R. Hildebrand MBA, Communications and Government Relations Steven Lanktree C.A., Corporate Services Diane Wilson Maté RN, Policy Development and Regulation STAFF Karen Burky, Receptionist Marta Crawford RN, Consultant, Nursing Practice Lisa Dixon, Administrative Coordinator, Nursing Practice Deb Elias RN, Consultant, Nursing Practice Danilyn Graham, Administrative Coordinator, Policy Development and Regulation Ron Halford, Administrator, Information Systems Lisa Hohm, Administrative Coordinator, Policy Development and Regulation Susan Irwin, Administrative Coordinator, Corporate Services Bill Knight RN, Consultant, Nursing Practice Sheri Kressock RN, Coordinator, Complaints Jan Neufeld, Coordinator, Investigations Brian Noga, Coordinator, Accounting Leona Palmer RN, Coordinator, Registration Services Jennifer Reykdal, Administrative Coordinator, Registration Services Rebecca Swanson, Administrative Coordinator, Registration Services Stephanie Tack, Administrative Coordinator, Communications and Government Relations Fred Vanmeekeren, Custodian/Security Terry Wilson, Executive Assistant 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 4 4 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA PRESIDENT AND EXECUTIVE DIRECTOR’S MESSAGE A N annual report is a time to reflect as well as an opportunity to look ahead. This past year has been one of laying foundations and building connections. The foundation consists of a number of pillars, including the Extended Practice Register, continuing competence, and enhanced communication. Connections have been strengthened within the organization and profession as a whole. I am pleased to join with our Executive Director in reporting on the year and looking to our shared future. Karen Dunlop RN President Susan D. Neilson RN Executive Director The groundwork for the Extended Practice Register has been laid through the combined efforts of the Board of Directors, staff, registered nurses and our external partners. This work culminated in 2004 in a public commitment from the Minister of Health that the regulation would become law in the spring of 2005. This year saw the development and approval of Extended Practice Standards of Practice for Registered Nurses in Manitoba, Entry Level Competencies for Registered Nurses in Manitoba, and the development of a blueprint for a national licensing exam and a prior learning and practice assessment mechanism. I would like to thank and acknowledge the hard work and commitment of everyone who worked so diligently to make this dream a reality. With this foundation, our focus must turn to the integration of registered nurses on the Extended Practice Register into our health care system. Integration involves partnerships, with Manitoba Health, employers, physicians, pharmacists, allied health care professionals, the consumers of health care service, and registered nurses. The Continuing Competence Program was launched for registration renewal in 2004. The program is consistent with our mandate to serve and protect the public a hallmark of a regulated profession. The commitment to continuing competence by members, while not new, was apparent through the member contacts with the Board of Directors and College staff. I am very pleased to see this commitment is firm among registered nurses. There have also been many discussions and a lot of constructive feedback regarding the program and how to improve it. Some changes have already been made and others will likely occur as the program is evaluated over time. Support for the principle of continuing competence itself is strong and highly valued by registered nurses throughout the province. 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 5 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 5 Communication remains a key priority for the entire organization and profession. With the support of ongoing dialogue with our members, communication programs are developed and existing services altered or enhanced. This is truly an area of shared responsibility and shared success. Through the combined efforts of members, the staff, and the Board, we will continue to build together. One of the communication priorities for the Board was to strengthen the connection between the College and members. With the launch of the President’s Tour in September 2004, we are well on our way to strengthening this vital connection. Tours have occurred in the Parkland, Norman, Westman, and the three districts that make up Winnipeg. This important work will continue in 2005. The tours were hosted by Board members, facilitated by senior nurse managers, guided by members, and included members throughout a number of different practice settings. I am grateful to everyone who shared their time, thoughts and ideas with me. Feedback from members regarding the President’s Tours has been overwhelmingly positive. The value in connecting is shared by both members and the Board. Many actions have already been taken at a Board and organizational level as a direct result of feedback from the tours. There are an enormous number of exciting initiatives occurring throughout the province. We continue to encourage nurses to consider sharing information through the Manitoba RN Journal or making presentations at the Canadian Nurses Association Biennium in Saskatoon in 2006. All members are encouraged to support each other in showcasing practice initiatives and research. We have much to be proud of! staff. The College has embraced the strength of shared responsibility that characterizes high functioning boards. This has contributed to building on the mutually supportive and respectful relationship that existed and a quality work environment, essential for nurses in every practice setting. The Board of Directors has exercised their vision on the solid foundation of our mission to serve and protect the public. There remain many challenges ahead and we are both confident that the College is well equipped to address them. Healthy work spaces are a part of healthy work environments. Decisions made regarding workspace in 2004 will lead to the College occupying a new leased location in August of 2005. This new workspace will address existing environmental concerns and help us enhance the service we provide to members and applicants for registration. Located on a major thoroughfare, it will further enhance the visibility of our organization as we work to create a stronger voice for registered nurses. Our new space will be something we can all be proud of. Reflecting on this past year and in particular my first six months in office as your President, I am reminded of my first message in the July Manitoba RN Journal where I outlined the themes I saw guiding my presidency. In this report card to you, I feel confident that together we are succeeding in realizing opportunity, and improving communication through the active participation of Board, staff and members. As we look with anticipation to the year ahead, there are great opportunities on the horizon. Sue and I ask for your continued support as our profession takes full advantage of those opportunities. Together we are stronger and can accomplish great things! The theme of building connections has also applied to the relationship between the Board and the College Karen Dunlop RN President Susan D. Neilson RN Executive Director 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 6 6 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA BOARD OF DIRECTORS 2004-2005 The Board of Directors is made up from two groups members of the College of Registered Nurses of Manitoba elected by their peers, and members of the public appointed by the board or by government. In accordance with the Registered Nurses Act and CRNM By-laws, the board includes the president, president-elect, ten elected member representatives and six public representatives (three appointed by the board and three appointed by the Manitoba government.) Under this structure, the board is accountable to Manitobans and registered nurses. Back Row: Terrance Machalek Sr., Public Representative; Gloria Campbell RN, Parkland District; Nancy Miller RN, Thompson District; Kaaren Neufeld RN, Eastman District; Judy Kaprowy RN, Central District; Margot Gray RN, Norman District Middle Row: Eric Uhmann, Public Representative; Janet Johnson, Public Representative; Bertha Arnold, Public Representative; Val Zurba RN, Westman District; William Eamer CA, Public Representative; Front row: Donna Pacholok, Public Representative; Susan D. Neilson RN, Executive Director; Karen Dunlop RN, President; Deb Stewart RN, Eastman District; Marilynne Hogg RN, Interlake District Absent: Sheila Dresen RN, President-Elect; Karen Gennick RN, Interlake District; Cathy Rippin-Sisler RN, Central District Thank you The board wishes to thank Gail Fones RN, President; Beth Brunsdon-Clark RN, Central District; Catherine Hopfner RN, Parkland District; Rev. John Melnyk, Public Representative; Sandra Trubyk RN, Interlake District; and Shellie Anderson RN, Eastman District, who served on the board to the end of July. The board wishes to thank Marilyn Bowen RN, Interlake District, who served on the board to the end of August, and Bertha Arnold, Public Representative, who served on the board until the end of December. 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 7 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 7 COMMITTEES STATUTORY COMMITTEES Appointments Committee — selects representatives to serve on CRNM committees. This committee also selects public representatives. Janet Johnson* Sandra Trubyk RN, Chair Valerie Zurba RN Diane Wilson Maté RN, CRNM Staff Liaison Discipline Committee — a quasi-judicial body that conducts hearings and makes findings regarding disciplining registered nurses. The committee has the power to make orders and issue a range of sanctions under the Registered Nurses Act. Sheila Billinghurst* Rod Bruinooge* (from December) David Driedger RN (to July) Barbara Featherstone RN Steven Fletcher* (to July) Debra Fraser Askin RN Robert Girard* (from June) Darlene Kittner RN (to July) Sandra Holben RN (from June) Marilyn Irving RN (from June) Hilary Kaufman Lerner* (from June) Tracey Legary RN (from June) Zenon Lisakowski RN Melany Lowen RN Calum Lunn RN Douglas MacKay* Kimberley McCormick RN Susan Mussell RN, Chair Asha Pereira RN Irwine Permut* Cynthia Petrusiak RN (from June) Shirley Scaletta* Corinne Shore RN (from June) Christine Simpson* Kristine Svendsen RN (from June) Lois Tessier RN (to July) Beverley Towler RN Deb Elias RN, CRNM Staff Liaison Investigation Committee — facilitates the investigation of complaints against registered nurses in accordance with the Registered Nurses Act and College By-laws. Fred Arrojado* Madeleine Baril RN Kathleen Christenson RN Kathryn Smith RN, Chair Janet Sprout* Irene Zajac-Mendela RN Sheri Kressock RN, CRNM Staff Liaison (from May) Judy Murata RN, CRNM Staff Liaison (to March) CRNM COMMITTEES Awards Committee — makes recommendation regarding professional nursing and community caring awards. Martin Gutnik* Gay Hordienko RN Beverley Laurila RN Mark Singh RN Shelley Tallin RN, Chair Glenn Buchko CA, CRNM Staff Liaison (to May) Steve Lanktree CA, CRNM Staff Liaison (from May) Continuing Competence Committee — makes recommendations on issues related to the development of the continuing competence program. This committee concluded its work in November 2004. Patricia Bergal RN Patricia Cockburn RN Kathryn Doerksen RN, Chair Sharon Edmundson RN Dr. Wendy Fallis RN Cheryl Lange RN Roberta Moore RN Sandra Romano RN Deb Elias RN, CRNM Staff Liaison Education Program Committee — makes recommendations regarding nursing education programs. Gloria Castillo* Carol Manson McLeod RN, Chair Ron Van Den Bussche* Laurie Walus RN Catherine Woloshyn RN (to May) Corinne Yakiwchuk RN (from September) Marta Crawford RN, CRNM Staff Liaison Extended Practice Register Advisory Committee — makes recommendations on issues related to the development of the extended practice register. Cindy Allan RN Dr. Terry Babick Brenda Dawyduk RN, Chair Debra Fraser Askin RN Dr. Ruby Grymonpre Robert Jaska Barbara Millar Dr. Bill Pope Dr. Bob Sangster Diane Wilson Maté RN, CRNM Staff Liaison Investment Advisory Panel — assists the Executive Director in managing the investments of the College. Phil Cyrenne* Barré Hall* Cliff Fox* Glenn M. Buchko CA, CRNM Staff Liaison (to May) Steve Lanktree CA, CRNM Staff Liaison (from May) Legislation Committee — makes recommendations on proposed revisions to the Registered Nurses Act, Registered Nurses Regulation and College By-laws. This committee concluded its work in December 2004. Kenneth Hughes* Brenda Janz RN Donna Lees RN Donna Meder RN Karen Dunlop RN, Chair (to July) Sheila Dresen RN, Chair (from August) Nominating Committee — in accordance with College By-laws, this committee assists in the nomination and election process for president-elect, registered nurse board members and the Nominating Committee. Helga Bryant RN (from August) Yvette Lennon RN (from August) Gail Fones RN, Chair (from August) Margot Christie RN (to July) Christina Whittaker RN (to July) Betty Frost RN, Chair (to July) Glenn Hildebrand, CRNM Staff Liaison Nursing Research Committee — makes recommendation on research issues and research priorities. This committee concluded its work in August 2004 and has disbanded. Elaine Beyer RN Mary Ellis RN Dr. Lorna Guse RN, Chair Karen Schnell RN Anna Maria Magnifico* Marta Crawford RN, CRNM Staff Liaison Registration Committee — makes recommendation regarding registration issues. Shawna Cupples RN Jo-Anne Mayer RN Maureen Morrison* Deanne Spiegel RN Krista Van Aert RN Leona Palmer RN, CRNM Staff Liaison *denotes Public Representative 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 8 8 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA NATIONAL COMMITTEES OTHER The College participated in a number of committees with a national scope. Registered Nurse Investigators — are appointed by the board of directors to conduct investigations into complaints. When the Investigation Committee directs that an investigation take place, an investigator is appointed from this pool. Canadian Registered Nurses Examination committees: CRNE Committee — Joanne Sawatzky RN CRNE Council — Diane Wilson Maté RN (chair) Canadian Registered Nurse Exam Item Writers — the following registered nurses were nominated as item writers for the CRNE. They assist in developing questions used in the CRNE. Christine Ateah RN Elaine Beyer RN Penny Davis RN Rachel Hébert RN Marilynne Hogg RN Sonia Jablonski-Praznik RN Sandy Kluka RN Francine Laurencelle RN Linda Levitt RN Elizabeth Polakoff RN Carla Shapi RN Shelley Tallin RN Lois Tessier RN Sandra Trubyk RN Canadian Nurse Practitioner Examination (CNPE) is in development and will be completed in 2005. Manitoba was represented in this process by the following registered nurses: CNPE Blueprint Committee — Katie de Leon-Demare CNPE Core Competency Review Committee — Debbie Fraser Askin Sample Item Writing — Katie de Leon-Demare Item Writing — the following registered nurses were nominated as item writers for the CNPE. They assist in developing questions used in the CNPE. Brenda Dawyduk RN Katie de Leon-Demare RN Alex Kowalski RN Sandy May RN National Advanced Practice Committee — make recommendations regarding competencies, as part of the development of a proposed national advanced nursing practice exam. Debra Askin RN Jeanette Angel RN (from October) Susan Adelman RN Janine Ballingall Scotten RN Patricia Bergal RN Cheryl Bilawka RN Jason Butchart RN Alice Challoner RN Debbie Clevett RN Brenda Dawyduk RN Judith Deatrich RN Donna Dixon RN Mary Driedger RN Marie Edwards RN Carol Enns RN Janice Epp RN Anne Finkel RN Karen Finney RN Robin Finney RN Carla Franklin RN (from August) Joan Harbeck RN Louise Hobson RN Kimberley Jabusch RN (to September) Ruth Jantz RN (from October) Darlene Kittner RN Darren Klassen RN (from October) Sheri Kressock RN (to June) Beverley Laurila RN Yvette Lennon RN Holly Levac RN Barbara Lewthwaite RN Patricia Malanchuk RN Elaine McCrimmon RN Sally McCulloch RN (from October) Kishwar Mirza RN Janice Nesbitt RN Katherine Nudler RN (from October) Barbara Partridge RN Karen Polischuk RN Michelle Priestley RN (from October) Karen Pryce RN Patricia Rawsthorne RN (from October) K. Elizabeth Scaife RN (to May) Joan Schultz RN Daunna Sommerfield RN Sandra Stec RN Raeann Thibeault RN Rose Thomas RN (from August) Sheila Thompson RN Valerie Turnbull RN Marian Ulyatt RN Debra Vanance RN (from August) Noreen Wallwin RN Joanne Winsor RN Suzanne Wowchuk RN (from September) Jan Neufeld, CRNM Staff Liaison Scrutineers — assist in the conducting of voting. CRNM Election Scrutineers Janine Ballingall Scotten RN Kami Hamelin RN Elizabeth Ptasznik RN Debbie Viel RN CRNM Annual Meeting Scrutineers Erna Braun* Roberta Brown* Bill Eamer* Susan Hall* Janet Johnson* Judith Kozak* Huguette Lariviere* Douglas MacKay* Enid Pottinger* Shirley Scaletta* Esther Schroeder* Eric Uhmann* * denotes Public Representative 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 9 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 9 Report on the Operations of the College T HE College’s vision statement guides the governance and the planning and operations of the College. Together, the Board of Directors and College administration work towards creating an environment where registered nurses achieve excellence in professional nursing practice and participate as full partners in shaping health services. the Canadian Nurses Association (CNA) to provide RN supply data. The data is provided to communicate accurate numbers of RNs in the province in order to project the number of RNs required to meet the nursing services needs of Manitobans. Data indicates vacancies have dropped somewhat in 2004, and the project (Required Supply Model Projection Analysis) now makes projections every two years to ensure these trends are followed closely into the future. The next projection will be done in 2005. WEB BASED TOOLS The mission statement of the College guides our day-to-day activities. In short, the College exists to ensure that Manitobans receive safe and competent nursing care. Within the context of our vision and mission, we present a report of our operational activities organized by the College’s four overarching goals. They are: nursing is a self-regulated and selfsupported professional body; the nursing profession influences public policy regarding health; the public is knowledgeable about registered nurses; and, registered nurses are supported in achieving excellence in professional nursing practice. GOAL 1 — NURSING IS A SELF-REGULATED AND SELF-SUPPORTED PROFESSIONAL BODY The College continues to make enhancements to the web-based online registration renewal system it developed and implemented in 2002. In 2004, approximately 1,050 renewal applications were received. As a result of feedback from employers, the web-based employer verification service was improved in 2004. This service, developed and introduced in 2003, gives health care employers the ability to verify the registration status of the registered nurses they employ. The service assists employers in meeting their statutory obligations under the Registered Nurses Act. A total of 74 employers, employing more than 90% of the total number of nurses on the practicing and graduate registers, registered for the service. In 2004, the service was utilized for more than 2,200 requests which generated more than 180,000 responses on the registration status of individual members. A total of 85% of employers surveyed reported their satisfaction with the online service. All respondents reported they would continue to use the service and 95% indicated they would recommend the service to other employers. SUPPLY OF REGISTERED NURSES CAREER FAIR At December 31, 2004, there were 11,518 registered nurses on the practicing register, an increase of 255 registered nurses from the previous year. In addition, there were 106 registrants on the graduate nurse register, an increase of 16 from 2003. The College participated in the University of Manitoba, Faculty of Nursing Career Fair in January 2004. This event provides nursing students with an opportunity to meet with representatives of the Regional Health Authorities and other employers in order to learn about the wide variety of opportunities for their Senior Practicum and future employment in Manitoba. The College’s booth was a popular stop for student nurses seeking information about registration and the Canadian Registered Nurse Examination and for students from other faculties who wanted information about registered nursing. The College’s registration database contains the provincial data concerning the supply of registered nurses. The College has a signed letter of agreement with Manitoba Health, the Manitoba Nursing Research Institute (MNRI), the Winnipeg Regional Health Authority (WRHA), the Canadian Institute for Health Information (CIHI), and 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 10 10 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA ENTRY LEVEL COMPETENCIES FOR REGISTERED NURSES The Board of Directors approved the Entry Level Competencies for Registered Nurses in Manitoba in November 1999. In 2004, a consultation and review process was undertaken resulting in a report recommending changes to the entry level competencies that was considered by the College’s Board of Directors in February 2005. STANDARDS OF PRACTICE AND CODE OF ETHICS The current CRNM Standards of Practice for Registered Nurses remain comprehensive and readily applicable by registered nurses in all practice settings. The Board re-approved the Standards of Practice for Registered Nurses in Manitoba in September 2004. The indicators will continue to be revised as necessary to remain current and applicable. The Canadian Nurses Association Code of Ethics for Registered Nurses was approved by the College’s Board of Directors in November 2002. The Code of Ethics is included in the College’s new member kit and is available for download on the website. from a wide variety of practice settings and locations in the province. The review included both multiple choice questions and the new “key features” short answer questions. The purpose of the review is to determine that examination questions reflect the CRNM Entry Level Competencies for Registered Nurses in Manitoba, the Standards of Practice for Registered Nurses in Manitoba and the nursing care standards in Manitoba. This important input ensures that the national registration examination reflects the reality of professional registered nursing practice in Manitoba. Manitoba candidates writing the June 2004 CRNE had the opportunity to voluntarily participate in testing the new exam key feature questions. The new blueprint for the CRNE and the key features questions will come into effect at the June 2005 examination. Candidates Writing Canadian Registered Nurses Exam in Manitoba 625 612 517 615 489 443 NATIONAL EXAM 322 Manitoba is actively involved in work to ensure the ongoing integrity of the Canadian Registered Nurse Examination (CRNE). The 2004 jurisdictional review of the CRNE was lead by Dr. Joanne Sawatzky, Manitoba’s member of the Canadian Registered Nurse Examination Committee. Members reviewed both French and English exam questions. The jurisdictional review involved 38 registered nurses representing direct care, administration, and education Collaboration Competency Complaints / Discipline Documentation Ethical Concerns Legal / Liability Practice Hours Safety Concerns Standards of Practice 2004 Distribution of Practice Contacts: Breakdown of Goal 1 312 251 205 222 184 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2004 Distribution of Practice Contacts 70% 60% 68% 50% 60% 40% 55% Best Practice Equipment / Physical Resources Workload / Staffing Issues 30% 50% 20% 10% 40% Education Programs Role of the CRNM 15% 14% Delegation Dispensing Labour Issues Other Practice Environments Scope of Practice-GN/RN/EP 3% 0 30% 20% 9% 10% 8% 7% 5% 5% Legal/ Liability Collaboration Documentation 4% 4% 3% 0 Competency Standards of Practice Complaints / Discipline Practice hours Ethical Concerns Safety Concerns 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 11 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 11 CONTINUING COMPETENCE The Continuing Competence Program: A Strategy for Safe, Competent Practice and Life Long Learning, approved by the Board of Directors in November 2003, was implemented in March 2004. All practicing registered nurses were provided with Continuing Competence Program materials. New registrants were provided with Continuing Competence Program materials throughout the year within 2-3 weeks of registering. Educational opportunities on the Continuing Competence Program were provided to registered nurses throughout 2004. A Continuing Competence Program conference was held on April 30, 2004 with over 600 members in attendance. The overwhelming interest in this conference necessitated a second conference on the Continuing Competence Program, which was held on June 10, 2004. In 2004, 112 presentations on the Continuing Competence Program were conducted. Workshops and presentations were held at district chapter meetings and in health care facilities throughout all regions of Manitoba. Individual registered nurses also received information through telephone and email contact. Through all of these approaches, it is estimated that the College had contact with over 2000 members on the specific topic of continuing competence. PROFESSIONAL DEVELOPMENT RESOURCES Contacts (phone, email, in person) with nursing practice consultants were tabulated for 2004 and are presented in the first chart on p.10. These contacts provide one source of information about the professional development needs of registered nurses. The majority of contacts (68%) relate to the standards of practice, ethical concerns, legal/liability issues, competency, documentation, practice hours, complaints and safety concerns. The breakdown of contacts related to Goal 1 is presented in the second chart on p.10. The category of competence includes such items as questions related to individual registered nurse competency for specific services, managing issues related to marginal competence of individuals and continuing competence. The increase in contacts related to competency, increasing from 8% in the first quarter to 68% in the fourth quarter, reflects the introduction of the continuing competence expectations for registration renewal. member of the Canadian Nurses Protective Society (CNPS), as are nine other nursing professional and regulatory associations across Canada. By working together, we have collectively established a national, non-profit organization providing assistance by registered nurses, for registered nurses who are facing legal problems arising out of their professional practice. As a privilege of membership with the College, the following benefits are available at no additional cost from CNPS: ❚ Professional liability protection; ❚ infoLAW® legal bulletins on issues of interest for registered nurses; ❚ Education sessions on legal issues by registered nurse lawyers who are experts in the field; and, ❚ Access to the CNPS website (www.cnps.ca) featuring legal articles and other legal information. A user name and password is required to access some of the information. Members may obtain this information from the College. The scope of liability protection is very comprehensive. It includes proactive risk management strategies to protect registered nurses from legal risks as well as caring support and financial assistance for legal problems related to the provision of registered nurse services. This includes support for: ❚ Civil lawsuits alleging negligence or malpractice; ❚ Criminal investigations, as well as criminal charges, if your defence is successful; ❚ Human Rights complaints; ❚ Other alleged breaches of statutes, excluding professional discipline; ❚ Coroner’s or Medical Examiner’s inquiries; and, ❚ Appearing as a witness at other legal proceedings related to the delivery of healthcare. WORKSHOPS Standards Workshops are an interactive approach for facilitating the understanding of how the Standards of Practice for Registered Nurses apply to and give guidance to the practice of nursing. Registered nurses and participants from other health care disciplines have the opportunity to explore with consultants how the standards apply to their particular practice setting and issues. In 2004, 27 Standards Workshops were provided in a variety of settings throughout the province. THE PROVINCIAL EDUCATION AND CONSULTATION PROGRAM The College’s Provincial Education and Consultation Program provides RNs in all districts with an opportunity to meet with the College’s nursing practice consultants for education sessions and consultation regarding practice issues, and to increase member awareness about the College and available resources. Consultants toured each RHA in 2004. Feedback continues to be highly positive. The purposes of the program are to: 1. Ensure practice consultation support is available province-wide. 2. Provide consultation support and education in an efficient and coordinated way. 3. Facilitate the dissemination of current practice support documents and resources. 4. Raise the profile of the College among members by providing a needed service in a supportive and effective manner. 5. Interact with members throughout the province to determine trends, common issues and successful initiatives that can be of benefit to members in other areas. Documentation Workshops address the underlying principles of patient care documentation with a focus on legal issues and best practice guidelines. A large variety of documentation systems are in use in Manitoba facilities and the emphasis on principles, legalities, and best practice supports registered nurses in all practice settings. There is clearly a high level of need for this resource as the consultants facilitated over 23 workshops in 2004. CNA CERTIFICATION In 2004, 135 registered nurses in Manitoba obtained CNA certification in the following areas of nursing: cardiovascular (3), critical care (5), emergency (8), gastroenterology (1), gerontology (28), hospice palliative care (50), nephrology (7), neuroscience (2), oncology (12), perinatal (2), perioperative (14), and psychiatric/mental health (3). Certification is valid for a 5-year period from April 2004 to April 2009. Registered nurses certified in their specialty can use the designated mark after their highest credential, for example CCN(C) denotes certified cardiovascular nurse (Canada). CANADIAN NURSES PROTECTIVE SOCIETY (CNPS) NURSING EDUCATION AND ENTRY TO PRACTICE Comprehensive liability protection is an automatic benefit for all practicing registered nurses through the College. The College is a CRNM has the authority to approve entry-level nursing education 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 12 12 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA programs. Programs must meet the Standards for a Nursing Education Program in the Registered Nurses Regulation and the Entry Level Competencies for Registered Nurses in Manitoba. In accordance with its legislated authority to approve entry level nursing education programs, the Board of Directors made the following decisions in 2004: ❚ Approved the Collége universitaire de Saint-Boniface Diploma Nursing Program for a 4-year period ending June 30, 2008; ❚ Approved the Red River College Diploma Nursing Program for a 4-year period ending June 30, 2008; and, ❚ Approved the Brandon University Four-Year Baccalaureate Nursing Program for a 4-year period ending June 30, 2008. In November, the Board of Directors approved the following policy: “That the policy of the College of Registered Nurses of Manitoba is that baccalaureate education in nursing is the preferred educational preparation for registered nurses in Manitoba, and that the College’s administration will begin consultation with affected stakeholders aimed at developing an action plan for how and when this goal will be achieved.” Work began in 2004 on a plan that will include clear deliverables and a proposed timeline for implementation. Once the plan has been finalized, it will be shared with members. COMPLAINTS & INVESTIGATIONS As the professional regulatory body for registered nurses in Manitoba, the College has a responsibility to protect the public. To this end, the College receives and investigates complaints about registered nurses and addresses allegations of unacceptable conduct and practices. These processes are conducted in accordance with the Registered Nurses Act and with the principles of fairness, transparency and administrative efficiency. Achieving an appropriate balance between the safety and interest of the public and the roles and responsibilities of registered nurses is a primary goal when dealing with complaints. In all cases, the safety of the public takes precedence over the interests of the registered nurse or the profession. In each situation, consideration is given to resolving the complaint with educational and supportive strategies that correct and improve the member’s nursing practice. The Executive Director refers formal written complaints to the Investigation Committee. The Committee is made up of two public representatives and four registered nurses. The Registered Nurses Act assists the committee with a broad range of decision options. Following the review of a complaint, the committee decides among: attempting informal resolution; directing an investigation and appointing an investigator; or, making a decision in accordance with Section 23(1) of the Registered Nurses Act. Section 23(1) provides for a range of options that include: referring the matter to the Discipline Committee for a hearing; censuring the member; entering into an agreement or accepting an undertaking; accepting the voluntary surrender of the member’s registration; taking no further action against the member; or taking any other action that is considered appropriate in the circumstances provided it is not inconsistent with or contrary to the Act. In April 2004, the Investigation Committee, together with the Discipline Committee, participated in a webcast workshop “How to Write Reasons” by Richard Steinecke from the law firm Steinecke, Maciura LeBlanc in Toronto, ON. Throughout the year, the Board of Directors reviewed and revised the Complaints policies that support the work of the Investigation Committee, Investigators, and the Discipline Committee. The Investigation Committee, Investigators, and the Discipline Committee all received updated handbooks or orientation manuals as policies changed or were developed. The Investigation Committee and the Discipline Committee also received orientation and legal support from the respective committee’s legal counsel. In reviewing the statistical summary of complaints dealt with by the Investigation Committee, it is noted that the majority of complaints (26) are received from Employers/Supervisors. This may be due to the increased awareness of employers of their responsibility as outlined in Section 65 of the Registered Nurses Act. Investigations identified the need to continue support and education to employers as it relates to the responsibility to report and the roles of human resources departments and nursing management. The largest number of complaints received occurred in a hospital setting, not surprising given that the majority of registered nurses work in this practice hospital setting. The majority of complaints considered by the Investigation Committee were allegations related to: a failure to intervene or take appropriate action; poor interpersonal skills/verbal abuse/rude unprofessional language; failure to assess a client; medication administration and documentation errors. As at December 31, 2004, there were a total of eight members who had voluntarily surrendered their registration, six members who were suspended pending an investigation or discipline hearing, and eight members had conditions imposed on their registration. The Investigation Committee continued to receive monitoring reports on 54 members who had entered into an agreement and/or undertaking with the College either by way of the Investigation Committee, Discipline Committee or Board of Directors. Monitoring the compliance of members who had agreements/undertakings related to substance abuse issues has been reviewed. The College entered into an arrangement with Addictions Foundation Manitoba (AFM) to have all urine screens and/or breathalyzers conducted by AFM rather than by various monitoring physicians. This has resulted in improved consistency in reporting results and streamlined the assessment of costs to the member associated with the screening. In 2004, there were a total 54 Investigators, including nine new investigators appointed by the Board of Directors in order to expand the pool. On average, each Investigator conducts one to two investigations per year, depending upon their availability. Investigators enter into a Letter of Understanding with the College outlining their roles and accountability to the College. In 2004, a total of 37 investigations were completed with the Investigator’s Reports considered by the Investigation Committee. A total of 25 investigations will continue into 2005. The average investigation takes approximately three to six months. Factors that influence the duration include availability of the investigator, witnesses, and the provision of documentation. Ongoing discussions take place in order to review and refine our administrative process and procedures. DISCIPLINE COMMITTEE Of the seven new referrals to the Discipline Committee, five discipline hearings were concluded, and two hearings were convened and are expected to conclude in 2005. In addition, three discipline hearings were carried over from 2003 — two of which were concluded in 2004 and one is expected to conclude in 2005. Discipline decisions are published in the Manitoba RN Journal and the College website. Publication of discipline decisions has proved to be an effective strategy to inform the public and members about the Orders of the Discipline Committee and to educate members, student nurses and the public about professional registered nursing practice. 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 13 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 13 APPEALS TO THE BOARD OF DIRECTORS A total of six decisions of the Investigation Committee were appealed to the Board of Directors in 2004. In each case, the Board upheld the decision of the Investigation Committee. GOAL 2 — THE NURSING PROFESSION INFLUENCES PUBLIC POLICY PARTICIPATING IN PUBLIC POLICY DEVELOPMENT The College was a co-sponsor of the fourth and final Nursing Research Forum “Building a Research Community: At the Cross Roads”, held in May 2004. The goal of the forums was to develop a framework to support research into nursing sensitive outcomes, which occurs within and across regions, involves appropriate clusters of stakeholders, makes use of existing and new structures, and demonstrates accountability to organizations and the public. Participants at the forum had the opportunity to learn about the Manitoba Model for nursing research, the pilot project on workplace violence, and to form a cluster to develop a research project in relation to patient safety. Feedback from participants was positive in relation to both the model and the research pilot project. Further information was provided in the October 2004 Manitoba RN Journal. PRIMARY HEALTH CARE The College participated in planning the 2004 National Primary Health Care Conference: “Moving Primary Health Care Forward, Many Successes More to Do” held in Winnipeg in May 2004. This conference brought together a broad spectrum of primary health care providers, organizations/associations, educators, administrators, government policy makers, and public representatives to advance the Primary Health Care reform/renewal process. The conference provided a platform for learning and sharing among key stakeholders from across the country to highlight successes and recommend implementation strategies. The College is a member of the Primary Care Nursing Practice Council of the WRHA. This committee’s mandate includes setting direction for clinical nursing practice, education and research in primary care; developing clinical standards for primary care nursing, developing processes to monitor and evaluate care, and providing a forum for discussion of professional nursing issues. ments. Members have reported that they find this a valuable resource. GOAL 3 — THE PUBLIC IS KNOWLEDGEABLE ABOUT HEALTH PROFESSIONAL ACHIEVEMENT AWARDS The 2004 Professional Achievement Awards were presented at a luncheon as part of the College’s Nursing Week celebrations in May. A media release announced the winners of the awards and an article on the award winners was published in the July issue of Manitoba RN Journal and on the College website. MANITOBA RN JOURNAL MAGAZINE Four issues of the Manitoba RN Journal magazine were published in 2004. As part of its distribution of 12,000 copies, the magazine is distributed to registered nurses, Manitoba nursing schools, public libraries, and opinion leaders in government and health care to help facilitate public access to information about registered nurses and the College. CRNM WEBSITE Registered nurses and members of the public were able to access information about registered nurses, nursing education, nursing practice and relevant documents from the College’s website (www.crnm.mb.ca). This important resource ensures information is available when and where it is needed. 2004 saw growth in traffic on our website. The number of unique visitors and number of visits both grew by 23% for the period comparable data exists. On average, 2,107 unique visitors came to our website monthly, making an average total of 3,478 visits and viewing an average of 254,300 pages of information and downloading 1 gigabyte of data. Visits to our website varied significantly by time length of visit with about half of the visits lasting less than 2 minutes, 38% lasting between 2 and 30 minutes and 12.5% lasting longer than 30 minutes. August is the month of least traffic with 2,533 visits and October with the peak at 6,623 visits. Revisions and changes to the website occur on an ongoing basis. The website is promoted in all print publications and in the Manitoba RN Journal. PUBLICATION OF DISCIPLINE DECISIONS The College participated in a planning session on public education and primary health care convened by Manitoba Health. The ultimate goal is to create a common understanding of the primary health care system to assist Manitobans in more effective utilization of health services. Discipline decisions are published in Manitoba RN Journal, on the website and in the annual report in keeping with the Registered Nurses Act and board policy. The website contains information on the complaints and discipline process to aid in educating registered nurses and the public. NATIONAL AND INTERNATIONAL ISSUES RN VISIBILITY CAMPAIGN The College provided feedback in the development publications of the Canadian Nurses Association, International Council of Nurses and other nursing groups. Consultants provided feedback to CNA regarding the Everyday Ethics publication, CRNE prep guide and a number of other papers and statements. One example is Ethics in Practice: Ethical Distress in Health Care Environments. The publication, available on the CNA website, differentiates between an ethical dilemma and ethical distress, provides guidance for taking action in situations of ethical distress, and illustrates the interrelationship between ethical distress and quality professional practice environ- In 2004, work began to develop an RN Visibility Campaign as a major public relations initiative of the College. The campaign is designed to promote the critical role registered nurses play in our health care system, while at the same time, educating Manitobans about public health issues that impact on their daily lives. Research was conducted in 2004 preparatory to the campaign with handwashing selected as the topic of the first focus of the initiative. Initial drafts of the creative material were developed and are being refined for the campaign launch in 2005. 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 14 14 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA NATIONAL NURSING WEEK The College participated in National Nursing Week activities by: ❚ Providing promotional material to registered nurses on request; ❚ Hosting a reception at the Manitoba legislature, in cooperation with the College of Licensed Practical Nurses of Manitoba and the College of Registered Psychiatric Nurses of Manitoba, and the nursing education programs at Assiniboine College, Red River College, Brandon University and the University of Manitoba, attended by representatives of all three political parties; ❚ Participating in the proclamation signing by the Minister of Health designating Nursing Week in Manitoba; ❚ Providing background material and arranged interviews with the Winnipeg Free Press for a newspaper feature on nursing; ❚ Issuing a news release on National Nursing Week to provincial media; and, ❚ Highlighting National Nursing Week in the July 2004 issue of the Manitoba RN Journal. PUBLICATIONS Contact with members and monitoring national and international trends provides a basis for developing resources for members. In 2004, the following resources were developed and made available to registered nurses to address practice issues: ❚ Do I Have a Duty to Report? ❚ Practice Setting Consultation Program ❚ Duty to Care ❚ The Canadian Registered Nurse Examination FAQ (Frequently Asked Questions) ❚ Calculating Practice Hours for Registration Renewal “Ask the Practice Consultant” articles published in the Manitoba RN Journal: January 2004 ❚ Continuing Competence: Improvements in Final Program April 2004 ❚ Continuing Competence: Frequently Asked Questions ❚ Your Guide to Professional Practice Services at the College July 2004 ❚ Continuing Competence: A Strategy for Safe, Competent Practice and Lifelong Learning ❚ Do I Have a Duty to Report? October 2004 ❚ Hospital Review Program: A Success Story ❚ Continuing Nursing Education ❚ Placebo ❚ Continuing Competence Program and Registration Renewal GOAL 4 — REGISTERED NURSES ARE SUPPORTED IN ACHIEVING EXCELLENCE IN PROFESSIONAL NURSING PRACTICE PRACTICE CONSULTATION AND EDUCATION SERVICES An essential activity to achieve the Goals established by the Board is the practice consultation support provided by the College. Practice consultation support is provided to individuals and groups, registered nurses, employers and the public. Nursing practice consultants are available to address issues and concerns in a timely manner. Consultation is provincial in scope and focused efforts are made to meet with members, employers and the public in their home communities. Contact with the College provides members with resources to address practice issues. Member contacts (mail, email, phone, and inperson) for 2004 reveal that, during this period there were over 3,000 contacts with members and over 250 workshops presented throughout the province. THE PRACTICE SETTING CONSULTATION PROGRAM The Practice Setting Consultation Program, developed by the College of Nurses of Ontario, assists registered nurses and their employers in creating and maintaining workplaces that support professional nursing practice. This program is now available through the College and we offer the program and its tools to registered nurses and employers in Manitoba. The program includes the administration of a scientifically-tested survey that assists registered nurses and their employers to measure the degree to which quality practice setting attributes are present and supportive of professional practice. A workbook with step-bystep planning, a survey results report and ongoing consultation with a program expert assist each organization to effectively implement and manage the program. The College offers ongoing support and education to all participating sites at each step of the program. Consultation includes onsite and telephone support services including: orientation to the program and tools, customized data analysis, and action planning workshops. The program is built on the evidence-based Quality Practice Settings Attributes Model. It identifies seven key quality attributes which help competent registered nurses meet standards of practice and promote a quality experience for the client. The attributes are: care delivery processes, communication systems, facilities and equipment, leadership, organizational supports, professional development systems, and response systems to external demands. On-site presentations which outline the program have been made to management and staff at four Manitoba facilities. A fifth facility has expressed interest and arrangements are being made to provide the On-site presentation. A marketing plan for the program was developed in 2004. MANITOBA HOSPITAL REVIEW PROGRAM The College participates in this program, originally implemented by the College of Physicians and Surgeons of Manitoba, that has evolved to include the College of Registered Nurses of Manitoba and the Manitoba Pharmaceutical Association. The intent of the program is to review all acute care rural facilities on a five to seven year cycle 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 15 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 15 for the purpose of quality improvement and education. The findings and recommendations that come out of the review are provided to the facility and the Regional Health Authority. A follow-up report card of action taken by the facility to address the recommendations is requested within six to 12 months. Participation by the College has added valuable insight and recommendations to the provision of health care and to multidisciplinary staffing relationships in the facilities reviewed. It has also permitted a review of hospital processes that enable a registered nurse to practice in accordance with the Standards of Practice for Registered Nurses and to determine the presence of attributes of a quality practice environment. A total of fifteen facilities were reviewed in 2004. ANNUAL GENERAL MEETING Two issues forums at the 2004 Annual General Meeting in Thompson were broadcast via video link to Brandon, St. Boniface General Hospital and Health Sciences Centre. Kaaren Neufeld RN presented “Duty to Care” and challenged participants to consider what actions they might take if faced with the ethical and practice issues which arose from Ontario’s experience with the SARS outbreak. Bill Knight RN presented “Building Quality Practice Environments” to update participants about the College’s Practice Setting Consultation Program. EDUCATION DAY Education Day 2004 took place in Thompson on May 27. The College provided information about the Continuing Competence Program development and implementation. Elaine Borg RN, Professional Liability Officer from the Canadian Nurse Protective Society (CNPS), provided participants with information about legal liability issues in nursing and the services of CNPS. ADVANCED PRACTICE COMPETENCY The Extended Practice Register Advisory Committee continued its work in 2004 and in April, the Board approved in principle the revised Extended Practice Regulation. The revisions included the drugs that may be prescribed and the screening and diagnostic tests that may be ordered by an RN(EP). In December, the Committee finalized the list of screening and diagnostic tests and ensured that the list was congruent with the Manitoba Health Physicians Manual. Work continued on the development of the Canadian Nurse Practitioner Examination (CNPE) and it is anticipated that the exam will be completed in 2005. Manitoba was represented on the examination blueprint committee by Katie de Leon-Demare RN and on the core competency review committee by Debbie Fraser Askin RN. A national examination committee was convened to provide oversight of the CNPE by approving test materials at critical points in the test development cycle and setting the pass mark for the exam. Lynn McClure RN is Manitoba’s representative on the committee. A CNPE Council was established to advise CNA on matters related to this exam; Diane Wilson Maté RN is the College’s representative on the Council. In 2004 there were four (4) graduates from the Nurse Practitioner Major of the Master of Nursing Program at the University of Manitoba. The College of Registered Nurses of Manitoba participated in the Canadian Nurse Practitioner Initiative (CNPI). The CNPI was established in February 2004 when the CNA proposal “Helping to Sustain Canada’s Primary Health System: Nurse Practitioners in Primary Health Care” was funded by Health Canada’s Primary Health Care Transition Fund. The purpose of the CNPI is to develop and implement an action plan to achieve the objectives of the proposal. The CNPI will work to develop the foundation for a shared understanding across Canada of the nurse practitioner role in primary health care. To achieve this, strategic activities are being undertaken in five areas: educational preparation of the nurse practitioner; nurse practitioner practice; government legislation and professional selfregulation; health human resource planning; and, change management, social marketing and strategic communication. LEADERSHIP The Canadian Nurses Association’s Preceptorship and Mentoring Project focuses on supporting these two nursing leadership roles. The initiative is designed to provide resources for clinical role modeling and to enhance the quality of workplaces for registered nurses. The College participated in a two day workshop to define mentoring competencies and preceptorship competencies. The publication is available on the CNA website. The Ad hoc Committee on Building Leadership Capacity in Registered Nurses was created to develop strategies to further the goal of building nursing leadership capacity in Manitoba. Representation has been invited from a number of nursing groups and domains. Once constituted, the committee will propose strategies to: facilitate the development of leadership skills; attract and retain registered nurses in senior leadership positions; and, define the future needs for nursing leadership in Manitoba. 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 16 16 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA Registration Statistics Total Registrations Type 1993 Practicing 11,125 Non-practicing 196 Graduate Nurse Total 11,321 Total Practicing Only 11,125 1994 11,026 191 11,217 11,026 1995 11,096 165 11,261 11,096 1996 10,963 185 1997 10,936 173 11,148 10,963 11,109 10,936 1998 10,813 166 10,979 10,813 1999 10,792 163 10,955 10,792 2000 10,820 186 11,006 10,820 2001 10,763 207 64 11,034 10,827 2002 10,945 396 127 11,468 11,072 Age of Members (Practicing & Graduate Nurses) 2000 Age < 26 26 - 30 31 - 35 36 - 40 41 - 45 46 - 50 51 - 55 56 - 60 61 - 65 66 + unknown Total Number 184 828 1,324 1,742 1,819 2,070 1,549 914 297 66 27 10,820 % of Total 1.7% 7.7% 12.2% 16.1% 16.8% 19.1% 14.3% 8.4% 2.7% 0.6% 0.2% 100.0% 2001 Number 178 787 1,238 1,675 1,781 2,110 1,618 952 386 80 22 10,827 2002 % of Total 1.6% 7.3% 11.4% 15.5% 16.4% 19.5% 14.9% 8.8% 3.6% 0.7% 0.2% 100.0% Number 222 806 1,220 1,616 1,797 2,098 1,712 1,040 451 101 9 11,072 2003 % of Total 2.0% 7.3% 11.0% 14.6% 16.2% 18.9% 15.5% 9.4% 4.1% 0.9% 0.1% 100.0% Number 138 778 1,124 1,470 1,862 1,945 1,941 1,301 598 189 7 11,353 2004 % of Total 1.2% 6.9% 9.9% 12.9% 16.4% 17.1% 17.1% 11.5% 5.3% 1.7% 0.1% 100.0% Number 317 894 1,178 1,510 1,891 1,955 1,929 1,247 545 151 7 11,624 % of Total 2.7% 7.7% 10.1% 13.0% 16.3% 16.8% 16.6% 10.7% 4.7% 1.3% 0.1% 100.0% Gender of Members (Practicing and Graduate Nurses) Gender Male Female Unknown Total Number 522 10,288 10 10,820 2000 % of Total 4.8% 95.1% 0.1% 100.0% 2001 Number % of Total 541 5.0% 10,283 95.0% 3 0.0% 10,827 100.0% 2002 Number % of Total 563 5.1% 10,509 94.9% 0 0.0% 11,072 100.0% 2003 Number % of Total 617 5.4% 10,736 94.6% 0 0.0% 11,353 100.0% 2003 Stated Working Preferences (self reported) Number of hours you prefer to work About the same More hours Less hour No response Total Full Time 3789 377 580 342 5088 % 74% 7% 11% 7% 100% Part Time 3622 859 240 206 4927 % 74% 17% 5% 4% 100% Casual 455 191 58 40 744 % 61% 26% 8% 5% 100% % 79% 4% 15% 3% 100% Part Time 3597 943 224 69 4833 % 74% 20% 5% 1% 100% Casual 543 179 55 26 803 % 68% 22% 7% 3% 100% 2004 Stated Working Preferences (self reported) Number of hours you prefer to work About the same More hours Less hours No response Total Full Time 4138 195 779 148 5260 2004 Number % of Total 661 5.7% 10,963 94.3% 0 0.0% 11,624 100.0% 2003 11,263 309 90 11,662 11,353 2004 11,518 257 106 11,881 11,624 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 17 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 17 Hours Reported By Practicing Part Time Members (self reported) 2003 Equivalent to Full Time (FT = 1.0 or 1,875 hours) No EFT Indicated 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 Total Members Reporting Equivalent This EFT Hours 381 57 206 131 521 1152 762 867 743 101 6 4927 Average hours % of Part Worked time RN Per working Member this EFT 188 375 563 750 938 1125 1313 1500 1688 1875 1066 824 714 797 853 1036 1135 1250 1382 1516 1541 2004 Average Hours % of part Members Worked time RN Reporting Equivalent Per working This EFT Hours Member this EFT Equivalent to Full Time (FT = 1.0 or 1,875 hours) 7.7% 1.2% 4.2% 2.7% 10.6% 23.4% 15.5% 17.6% 15.1% 2.0% 0.1% 100.0% No EFT Indicated 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 Total 285 35 175 121 560 1102 795 876 788 93 3 4833 188 375 563 750 938 1125 1313 1500 1688 1875 1129 611 720 823 892 1077 1170 1310 1428 1549 1822 5.9% 0.7% 3.6% 2.5% 11.6% 22.8% 16.4% 18.1% 16.3% 1.9% 0.1% 100.0% Exam Pass Rates 2003 Candidates writing CRNE 1st writing Pass rate Manitoba Educated 419 97% Foreign Educated 109 61% 2004 Repeat Pass rate 17 88% 69 67% Candidates writing CRNE 1st writing Pass rate Manitoba Educated 413 98% Foreign Educated 115 56% Repeat Pass rate 10 80% 77 60% Entry to Practice Education Level (Practicing and Graduate Nurses) Diploma Baccalaureate Total 2000 84.2% 15.8% 100.0% 2001 82.8% 17.2% 100.0% 2002 81.0% 19.0% 100.0% 2003 78.6% 21.4% 100.0% 2003 2004 6 5 2 17 0 18 0 9 1 3 3 7 7 0 78 3 5 0 8 1 28 50 7 2 0 12 2 14 3 135 2004 76.5% 23.5% 100.0% CNA Certification & Recertification Cardiovascular Critical Care Critical Care - Pediatrics Emergency Gastroenterology Gerontology Hospice Palliative Care Nephrology Neuroscience Occupational Health Oncology Perinatal Perioperative Psychiatric Mental Health Total Number of new registrants by location of initial education Manitoba Other Canadian United States Other Offshore Location Total 1993 489 73 5 20 587 1994 468 71 0 9 548 1995 455 84 5 15 559 1996 267 81 0 6 354 1997 275 113 3 13 404 1998 215 105 3 6 329 1999 184 136 4 10 334 2000 145 139 6 21 311 2001 177 79 6 107 369 2002 336 93 6 145 580 2003 369 128 7 63 567 2004 412 84 6 99 601 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 18 18 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA Complaints Statistics Number of Complaints Received by Year 1999 26 2000 42 2001 38 2002 65 2003 60 2004 40 2002 15 37 4 1 8 0 65 % of total 23% 57% 6% 2% 12% 0% 100% 2003 36 18 3 3 0 0 60 % of total 60% 30% 5% 5% 0% 0% 100% 2004 8 26 3 2 0 1 40 % of total 20% 65% 8% 5% 0% 3% 100% 2002 % of total 2003 % of total 2004 % of total 29 19 9 3 2 1 1 1 0 0 65 45% 29% 14% 5% 3% 2% 2% 2% 0% 0% 100% 44 7 1 0 0 0 2 2 4 0 60 73% 12% 2% 0% 0% 0% 3% 3% 7% 0% 100% 22 8 4 0 0 2 2 0 1 1 39 56% 21% 10% 0% 0% 5% 5% 0% 3% 3% 100% New Complaints by Source Public/client/family Employer/supervisor Registered nurse peer Other healthcare provider Other agency/jurisdiction Executive Director referral Total New Complaints by Practice Setting Hospital Nursing home/long term care Nursing station Mental healthcare setting Business/occupational health Rehab/convalescent centre Correctional facility Home care nursing Community health centre Cancer treatment facility Total Top Five Issues in New Complaints (by Nature of Complaint) 2003 ❍ ❍ ❍ ❍ ❍ ❍ Failure to intervene/take appropriate action Poor interpersonal skills/verbal abuse/rude unprofessional language Failure to assess client Substandard documentation Medication administration or documentation error* Substance abuse* 2004 ❍ ❍ ❍ ❍ ❍ Failure to intervene/take appropriate action Medication administration or documentation error* Failure to assess client* Poor interpersonal skills/verbal abuse/rude unprofessional language Substandard documentation * tie Status of New Complaints Received as at Dec 31 No further action Informal resolution Member surrendered registration Entered into an agreement Investigation continuing Outstanding Referred to Discipline Committee Total 2003 2004 24 5 2 6 18 5 0 60 6 3 0 6 24 0 1 40 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 19 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 19 AUDITORS’ REPORT Grant Thornton LLP Chartered Accountants Management Consultants To the Board of Directors of the College of Registered Nurses of Manitoba We have audited the statement of financial position of the College of Registered Nurses of Manitoba as at December 31, 2004 and the statements of operations, changes in net assets and cash flows for the year then ended. These financial statements are the responsibility of the College’s management. Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we plan and perform an audit to obtain reasonable assurance whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. In our opinion, these financial statements present fairly, in all material respects, the financial position of the College as at December 31, 2004 and the results of its operations and changes in its net assets and its cash flows for the year then ended in accordance with Canadian generally accepted accounting principles. Our examination did not include the budget figures and we do not express any opinion concerning them. Winnipeg, Canada February 2, 2005 Grant Thornton LLP Chartered Accountants 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 20 20 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA FINANCIAL STATEMENTS Year Ended December 31 Statement of Operations Revenue Registration Examination Net investment income (Note 5) Miscellaneous 2004 Budget 2004 Actual 2003 Actual $ 2,661,838 133,350 145,180 - $ 2,834,667 133,105 175,544 31,242 $ 2,681,003 141,895 173,889 8,557 2,940,368 3,174,558 3,005,344 318,422 1,674,272 389,408 415,202 310,838 1,819,705 388,923 365,371 263,255 1,617,355 347,638 323,610 342,847 328,859 322,718 3,140,151 3,213,696 2,874,576 (199,783) (39,138) 130,768 - (50,242) (60,924) (199,783) (89,380) 69,844 - - (83,921) $ (199,783) $ (89,380) $ (14,077) Expenditures Board of Directors Goal 1 — Nursing is a self-regulated and self-supported professional body Goal 2 — The nursing profession influences public policy regarding health Goal 3 — The public is knowledgeable about Registered Nurses Goal 4 — Registered Nurses are supported in achieving excellence in professional nursing practice (Deficiency) excess of revenue over expenditures on operations before depreciation Depreciation (Deficiency) excess of revenue over expenditures Loss on disposal of land and building Deficiency of revenue over expenditures Statement of Changes in Net Assets Invested In Capital Assets Unrestricted 2004 Total 2003 Total Balance, beginning of year Deficiency of revenues over expenditures Net investment in capital assets (Note 9) $ 147,897 (50,242) 30,287 $ 3,170,268 (39,138) (30,287) $ 3,318,165 (89,380) - $3,332,242 (14,077) - Balance, end of year $ 127,942 $ 3,100,843 $ 3,228,785 $ 3,318,165 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 21 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 21 Statement of Financial Position ASSETS Current Cash and cash equivalents Receivables Prepaids Deferred charges Inventory Investments (Note 3) Capital assets (Note 4) 2004 2003 $ 202,550 3,478 137,461 2,328 6,257 $ 95,979 474,080 115,823 4,484 352,074 690,366 5,843,539 127,942 5,444,400 147,897 $ 6,323,555 $ 6,282,663 $ 325,567 2,631,431 137,772 $ 212,658 2,608,988 142,852 3,094,770 2,964,498 127,942 3,100,843 147,897 3,170,268 3,228,785 3,318,165 $ 6,323,555 $ 6,282,663 LIABILITIES AND NET ASSETS Liabilities Current Payables and accruals Deferred revenue Goods and services tax payable Net Assets Net assets invested in capital assets Unrestricted net assets Commitments and contingent liabilities (Notes 6 and 7) On behalf of the Board President Executive Director Statement of Cash Flows 2004 2003 $ (89,380) 50,242 575,135 $ (14,077) 60,924 83,921 (268,016) Increase (decrease) in cash and cash equivalents Cash from operating activities Deficiency of revenue over expenditures Depreciation Loss on disposal of capital assets Change in non-cash operating working capital (Note 8) Net cash generated (used) through operating activities Financing and investing activities Net increase in investments Proceeds from the disposition of capital assets Purchase of capital assets 535,997 (137,248) (399,139) (30,287) (319,553) 475,521 (71,237) Net cash (used) generated through financing and investing activities (429,426) 84,731 106,571 (52,517) 95,979 148,496 $ 202,550 $ 95,979 Net increase (decrease) in cash and cash equivalents Cash and cash equivalents Beginning of year End of year 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 22 22 / ANNUAL REPORT COLLEGE OF REGISTERED NURSES OF MANITOBA NOTES TO THE FINANCIAL STATEMENTS 1. NATURE OF OPERATIONS The College of Registered Nurses of Manitoba is incorporated under the laws of the Province of Manitoba and is tax exempt as a Not-for-Profit Organization. The College is the professional regulatory body for Registered Nurses in Manitoba. The College ensures safe nursing care for the public by establishing and monitoring standards of nursing education and nursing practice and investigating complaints concerning the conduct and practice of Registered Nurses. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Cash and cash equivalents Cash and cash equivalents include cash on hand, balances with banks and short-term deposits with original maturities of three months or less. Inventory Inventory is made up of promotional items held for resale and is valued at the lower of cost and net realizable value. Investments Investments are recorded at the lower of cost and quoted market values. If the market value of investments becomes lower than cost and this decline is considered to be other than temporary, the investments are written down to market value. Capital assets Capital assets are recorded in the capital asset accounts at cost. Full year depreciation is taken in the year of addition. Depreciation is recorded at the following annual rates: Equipment 20% - 33%, declining balance Computer software 33%, straight-line Leasehold Improvements 20%, declining balance Revenue recognition The College follows the deferral method of accounting for registration and examination revenues. Registration and examination revenues are recorded as revenue in the period to which it relates. Investment income is recognized as revenue when earned. Allocation of governance, executive office and corporate service costs Governance, executive office and corporate service costs have been allocated in accordance with the Board’s established goals. Use of estimates In preparing the College’s financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and reported amounts of revenue and expenses during the period. Actual results could differ from these estimates. 3. Investments Investments are recorded at cost. The market value of the investments at December 31, 2004 was $6,057,362 (2003: $5,507,039). 4. Capital assets Equipment Computer software Leasehold improvements 2004 2003 Cost Accumulated Depreciation Net Book Value Net Book Value $ 764,941 22,456 13,640 $ 653,113 19,982 - $ 111,828 2,474 13,640 $ 141,648 6,249 - $ 801,037 $ 673,095 $ 127,942 $ 147,897 2004 2003 $ 180,082 25,442 (29,980) $ 152,615 41,430 (20,156) $ 175,544 $ 173,889 Depreciation has not been taken on leasehold improvements as the College does not take possession of the premises until July 2005. 5. Net investment income Net investment income for the year is comprised of the following: Interest, dividends and capital gains dividends Gain on sale of investments Management and safekeeping fees 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 23 COLLEGE OF REGISTERED NURSES OF MANITOBA ANNUAL REPORT / 23 6. Commitments As a member of Canadian Nurses Protective Society (CNPS), the College is required to pay annual fees to CNPS. These fees are payable January 1. The College is committed to pay fees to CNPS of approximately $130,812 in 2005. As a member of the Canadian Nurses Association (CNA), the College is required to pay annual fees to the CNA. These fees are payable in January. The College is committed to pay fees to the CNA of approximately $486,936 in 2005. The College is committed to pay an annual royalty fee of 9% of gross sales to The College of Nurses of Ontario from the distribution of the Practice Setting Consultation Program, over the 10 year term of a Licence and Data Processing Agreement entered into in 2002. The College has entered into agreements to lease its premises and equipment for various periods until 2015. The annual rent of premises consists of minimum rent plus realty taxes, insurance and utilities. Minimum rent payable for premises and equipment in aggregate, and for each of the next five years is as follows: 2005 2006 2007 2008 2009 2010 - 2014 Premises Equipment Total $ 138,419 224,250 224,250 224,250 224,250 1,328,322 $ 12,397 12,397 12,397 12,397 - $ 150,816 236,647 236,647 236,647 224,250 1,328,322 $ 2,363,741 $ 49,588 $ 2,413,329 Prior to taking possession of its new premises on or about August 1, 2005, the College anticipates incurring costs for leasehold improvements and furniture and fixtures of up to $920,000 (net of a tenant improvement allowance of $337,500). 7. Contingent liability The College is a member of the CNPS, which provides liability protection to its members. If the Board of Directors of CNPS considers there is a need for additional monies to maintain the protective fund at an appropriate level, the College will be required to contribute its proportionate share of any additional assessment. No provision for an additional assessment has been included in these financial statements. 8. Change in non-cash operating working capital 2004 2003 $ 470,602 (21,638) (2,328) (1,773) 112,909 22,443 (5,080) $ (451,843) 19,338 (4,484) 43,375 111,492 14,106 $ 575,135 $ (268,016) 2004 2003 Capital assets purchased during the year Less: Net book value of assets disposed of during the year $ 30,287 - $ 71,237 (559,442) Net capital assets purchased (disposed) $ 30,287 $ (488,205) Receivables Prepaids Deferred charges Inventory Payables and accruals Deferred revenue Goods and services tax payable 9. Net investment in capital assets 10. Financial instruments The College’s financial instruments consist of cash and cash equivalents, receivables, prepaids, investments, payables and accruals, deferred revenue, and goods and services tax payable. It is management’s opinion that the College is not exposed to significant credit or interest rate risk. The fair value of these financial instruments approximate their carrying values unless otherwise noted. 11. Comparative figures Certain of the 2003 comparative figures have been reclassified to conform with the financial statement presentation adopted for 2004. 05-00601 RN ANNUAL REP 3/23/05 11:15 PM Page 24 24 / ANNUAL REPORTCOLLEGE OF REGISTERED NURSES OF MANITOBA 647 Broadway Winnipeg, MB R3C 0X2 Ph: (204) 774-3477 Toll free in Manitoba: (800) 665-2027 Fax: (204) 775-6052 Web: www.crnm.mb.ca Email: [email protected]