auburn University Career Center
Transcription
auburn University Career Center
auburn University Career Center Career Handbook Yo u r e is r u t fu briGht er with the Auburn University Career Center Visit: auburn.edu/career YOUR CAREER. OUR MISSION. 334.844.4744 | 303 Martin Hall For assistance in scheduling an appointment in an accessible location, please call 334.844.4744. Auburn University is an equal opportunity educational institution/employer. connect: /AUCareer TABLE OF CONTENTS AUBURN UNIVERSITY CAREER CENTER Summary of Services ............................................................................................................................................................ 4 2012/2013 Career Events ....................................................................................................................................................... 4 CAREER / MAJOR EXPLORATION Four Year Career Guide ......................................................................................................................................................... 5 How to Choose a Major ......................................................................................................................................................... 6 Career Exploration Resources (Job Shadowing, Part-Time Jobs, Internships and Co-Op) ................................................... 6 Informational Interviewing .................................................................................................................................................... 6 JOB SEARCH TIPS Job Search Process ................................................................................................................................................................. 7 Networking............................................................................................................................................................................. 7 Federal Job Search Process .................................................................................................................................................... 8 Federal Résumé Sample ....................................................................................................................................................... 22 RÉSUMÉ / CV WRITING TIPS Overview ................................................................................................................................................................................ 9 Summary of Qualifications/Objective Statement ................................................................................................................... 9 References .............................................................................................................................................................................. 9 Résumé Mailing ................................................................................................................................................................... 10 Curriculum Vitae (CV) Preparation ..................................................................................................................................... 11 Curriculum Vitae (CV) Samples .................................................................................................................................... 23-25 Résumé Outline/Design/Layout Tips ................................................................................................................................... 12 Action Verbs ........................................................................................................................................................................ 13 Chronological and Functional Résumé Samples .................................................................................................................. 14 Combination Résumé and Reference Page Samples ............................................................................................................ 15 Résumé Samples ............................................................................................................................................................ 16-22 LETTER WRITING TIPS Overview .............................................................................................................................................................................. 26 Cover Letter Email ............................................................................................................................................................... 26 Cover Letter Mistakes to Avoid ........................................................................................................................................... 26 Cover Letter Format ............................................................................................................................................................. 27 Other Types of Letters to Send (Prospecting, Networking, Thank You and Rejection) ...................................................... 28 Other Types of Letters to Send Samples .............................................................................................................................. 29 Cover Letter Samples (Traditional and Executive Summary).............................................................................................. 30 PERSONAL INTERNET PRESENCE On-line Personal Brand ........................................................................................................................................................ 31 E-Communication Etiquette ................................................................................................................................................. 31 INTERVIEWING TIPS Interview Preparation ........................................................................................................................................................... 32 What Recruiters Look for in Candidates .............................................................................................................................. 32 Interview Dress .................................................................................................................................................................... 33 Phone Interview Tips ........................................................................................................................................................... 33 Interview Questions.............................................................................................................................................................. 32 Behavioral Questions/STAR Answering Method ................................................................................................................ 34 Questions to Ask Employers ................................................................................................................................................ 35 Illegal Questions and How to Address ................................................................................................................................. 36 Salary Negotiations .............................................................................................................................................................. 37 ALSO TO CONSIDER Graduate School ................................................................................................................................................................... 39 Life After College (Budget, Savings, Big Purchases, etc.) .................................................................................................. 40 Business/Dining Etiquette .................................................................................................................................................... 42 auburn.edu/career | 334.844.4744 1 AUBURN UNIVERSITY CAREER CENTER 303 MARY MARTIN HALL | AUBURN.EDU/CAREER | [email protected] | 334.844.4744 BENEFITS OF UTILIZING THE CAREER CENTER Freshmen/Sophomores – Utilize the Career Center early to start career and major exploration with assessments, oneon-one career counseling/coaching and on-line resources. Juniors/Seniors/Grads/Alumni – Utilize the Career Center consistently to transition to the world of work with strong job search skills (resume and cover letter writing, interviewing, networking, salary negotiating, and more). Take advantage of events, workshops, and coaching. LET US HELP YOU Assessments identify how your interests, personality, skills and work values align with the world of work Counselors and advisors assist in matching assessment information to career and major options Resources help you research majors, careers, industries and companies Workshops provide the latest tips and strategies for conducting a successful job search TIGER RECRUITING LINK (TRL) YOUR LINK TO JOBS, EMPLOYERS, EVENTS & INTERVIEWS PART-TIME JOBS Search for and apply to on and off campus part-time student jobs INTERNSHIPS Search for and apply to internships related to your major and career goals RBD Library FULL-TIME JOBS Search for and apply to full-time positions targeted toward Auburn graduates <—Mary Martin Hall ON-CAMPUS INTERVIEWS Submit resumes and sign up to interview with companies visiting campus CAREER EVENTS & WORKSHOPS View career expos, job fairs, professional school fairs and workshops and RSVP Haley Center AVAILABLE TO ALL AUBURN STUDENTS & ALUMNI REGISTER @ JOBS.AUBURN.EDU 2 SCAN: CONNECT: FOLLOW: LIKE: Career Center website Auburn University Career Center AUCareer facebook.com/AUCareer Auburn University Career Center OFFICE OF PROFESSIONAL & CAREER DEVELOPMENT COLLEGE OF BUSINESS | 101 LOWDER BUSINESS BUILDING | [email protected] | 334.844.7203 THE OFFICE OF PROFESSIONAL AND CAREER DEVELOPMENT (OPCD) in the College of Business is excited to help undergraduate and graduate students enrolled in the College of Business. The staff of the OPCD is here for you on your journey. We will… Work with you in BUSI 1010 as you begin to explore personal interests as they relate to different career options; Provide you with relevant information so you can make an informed decision about your major; Give you helpful feedback and guidance on your résumé and cover letters; Provide opportunities to master excellent job-searching skills; Strengthen your skills when you need to practice for a job interview; Deliver innovative ways to learn about yourself, your future and the world of work! Our professional and friendly staff wants you to succeed both academically and personally. Our goal is to inspire and encourage you as you develop your “Business Plan for Life.” Let the OPCD be your partner as you embark upon becoming a future global leader! Come see us! UPCOMING OPCD INDUSTRY WEEK EVENTS FALL 2012 INDUSTRY WEEKS September 4-7 (T-F) Corporate Accounting (COAC) September 10-14 (M-F) Financial Services/Banking/Real Estate (FIBRE) September 17-21 (M-F) Consulting (CONS) September 24-27 (M-Th) Marketing/Sales/Retail (MSR) September 24-28 (M-F) Supply Chain/Operations & Aviation Mgt (SCOA) October 15-19 (M-F) Healthcare Mgt & Technology (HCIT) SPRING 2013 INDUSTRY WEEKS January 28- February 1 (M-F) Marketing/Sales/Retail (MSR) February 4-8 (M-F) Financial Services/Banking/Real Estate (FIBRE) February 11-15 (M-F) Consulting (CONS) February 18-22 (M-F) Healthcare Mgt & Technology (HCIT) February 25-29 (M-F) Supply Chain/Operations & Aviation Mgt (SCOA) FIND MORE OPCD EVENTS: JOBS.AUBURN.EDU SCAN: CONNECT: FOLLOW: LIKE: OPCD website Office of Professional and Career Development - Auburn University COB AU_OPCD facebook.com/AUOPCD auburn.edu/career | 334.844.4744 3 Calendar of Events FALL 2012 SERVICES Picture Your Future: Major/Career Direction Workshop Wed, Aug 15 Noon - 1 PM | Student Center, Rm 2227 CAREER PLANNING – Career Counseling: Free one-on-one sessions – Resource Library: Major and career information – Web Resources: auburn.edu/career – Workshops and Events POP into the Career Center (Free Popcorn) Wed, Aug 15 7 - 10 PM | Student Center Lawn ASSESSMENTS: AUBURN.EDU/CAREER – Type Focus (free - assess personality type) – Strong Interest Inventory ($30 - assess vocational interests) Rock Your Résumé: Résumé Workshop Thu, Aug 16 2 - 4 PM | Foy Hall, Rm 213 Part-Time Job Fair Wed Aug 22 10 AM - 1 PM | Student Center Ballroom Top Young Professional Event (TYPE) Thu Sept 6 6 - 8 PM | Hotel at AU & Dixon CC Get Cookin’ with the Career Center Cookout (auburn.edu/career/cookin) Wed, Sept 12 11 AM - 1 PM | Student Center Lawn Career Expo Engineering and Technical, Mon, Sept 17 Non-Technical (All Majors), Wed, Sept 19 3 - 7 PM | Hotel at AU & Dixon CC Graduate and Professional School Fair (www.alabamaconnection.org) Wed, Oct 3 10 AM - 1 PM | Student Center Ballroom Education Interview Day Tue, Oct 16 8 AM - 3 PM | Hotel at AU & Dixon CC SPRING 2013 Internship and Summer Job Fair Wed, Jan 23 10 AM - 1 PM | Student Center Ballroom Career Expo Engineering and Technical, Tue, Feb 12 Non-Technical (All Majors), Thu, Feb 14 3 - 7 PM | Hotel at AU & Dixon CC CAREER PLANNING SYSTEMS: AUBURN.EDU/CAREER – FOCUS (free) – CareerBeam (free) COURSES – COUN 1000: Career planning course – COUN 2970: Senior year transition course – UNIV 1150: Exploring Majors Learning Community (freshmen only) JOB / INTERNSHIP SEARCH PREPARATION – Career Coaching: Free one-on-one sessions – Résumé and Cover Letting Writing: Walk-in, appointments, eRésumé reviews – Interview Skills: InterviewStream (online practice tool) and mock interviews – Resource Library: Job search guides – Workshops / Events INTERNSHIPS, SUMMER & PART/FULL-TIME JOBS – On-campus interviews, job postings, events and information sessions posted at jobs.auburn.edu ON-LINE SERVICES: JOBS.AUBURN.EDU – Tiger Recruiting Link (TRL): Job listings, résumé referral, and on-campus interview sign-ups – CareerShift: Comprehensive job search and networking site – Internships.com: Resource to locate internship opportunities – Going Global: Resource to find and apply for jobs abroad – InterviewStream: Interview practice software DIGITAL CAREER CENTER – Career Center Resources: auburn.edu/career – Job Search Resources: jobs.auburn.edu – eResume Review: [email protected] (Subject: eResume) – ―Like‖ us: facebook.com/aucareer – Follow us: twitter.com/aucareer – Tigersprepare.blogspot.com PROGRAMS – Auburn on the Hill: auburn.edu/washington – Delta Epsilon Iota: auburn.edu/dei – Peer Career Advisors: auburn.edu/career/pca Education Interview Day Tue, Mar 5 8 AM - 3 PM | Hotel at AU & Dixon CC Check for updates at auburn.edu/career/events 4 Auburn University Career Center 4 YEAR CAREER GUIDE ALL SEMESTERS – Meet with career counselor to establish needs and develop plans – Attend relevant career events/workshops – Update Tiger Recruiting Link (TRL) – Repeat activities listed in prior years as needed FRESHMAN YEAR – Update social network sites‘ privacy settings and behave professionally – Attend Part-Time Job Fair – Register with TRL: jobs.auburn.edu – Enroll in core courses – Take U1000 and/or U1050 – Develop professional résumé – Explore campus organizations at auburn.edu/stuorgs – Join at least one social and/or service club/org and one career related and/or leadership development club/org – Attend Internship & Summer Job Fair – Proactively meet people to build interpersonal skills – Make appointment with faculty members – Meet with academic/organization advisors to build campus contacts – Pursue summer job (―adventure‖ job ok) ELECTIVES – Explore ―What Can I do with a major in?‖ resource at auburn.edu/career – Complete FOCUS and Type Focus to gain personal insight and career direction at auburn.edu/career – Practice interview skills with InterviewStream – Schedule mock interview to prepare for job and on-campus leadership position interviews – Participate in Auburn University Leadership programs: auburn.edu/ leadership ELECTIVES – Attend Career Expo to network with employers JUNIOR YEAR – Excel in major-related courses – Enroll in electives/pursue a minor to diversify skill set – Research career options that are in line with your interests, skills, work values and personality – Work or intern in position related to field of interest – Review schedule of events and workshops at auburn.edu/career and attend as many as are relevant – Conduct informational interviews, job shadow and network – Pursue summer job/internship related to field of interest ELECTIVES – Develop LinkedIn profile, linkedin.com – Start building professional wardrobe – Revisit assessments to evaluate self in relation to new experiences and develop elevator speech – Start graduate/professional school research/process – Attend Career Leadership Seminars SENIOR YEAR – Build professional wardrobe – Research employers appropriate to your field, work values and interests – Join professional organizations in related fields – Develop elevator speech/15 second pitch – Identify references and educate them on career goals – Expand LinkedIn profile – Schedule appointment with career counselor to develop networking and job search plan – Meet with academic advisor to check SOPHOMORE YEAR academic plan – Contribute actively to organizations – Work or intern in position related to field – Job shadow, intern or conduct of interest informational interviews to gather career – Update résumé and TRL account information – Attend career events and workshops – Pursue leadership positions – Network through job shadowing, – Pursue job/internship related to field of informational interviews, LinkedIn, etc interest – Create a schedule for conducting your – Research career options and required job search qualifications on Occupational Outlook Handbook: bls.gov/ooh auburn.edu/career | 334.844.4744 Location / Hours LOCATION 303 Martin Hall auburn.edu/career 334.844.4744 OFFICE HOURS 8:00 AM - 4:30 PM WALK-IN HOURS 12 noon - 4:00 PM Walk-ins Counselors/Advisors are available to meet with students on a walk-in basis for a brief 15-20 minute session for assistance with résumés and cover letters, job search resources, and introduction to choosing/changing majors. Appointments For more in depth career assistance in choosing or changing majors, job search, mock interviews, or assessment interpretations, it is recommended you make an appointment to see a Career Counselor. Schedule your appointment by calling the Career Center at 334.844.4744. LIAISON HOURS Check website to see when a staff member is visiting your college auburn.edu/career/counselors 5 HOW TO CHOOSE A MAJOR FOUR STEPS Most majors do not follow a linear path to a career. The following steps will help you navigate the process to choose a major and career. 1. Self-Assessment – Ask yourself these questions: – What do I enjoy? (Which classes? Why?) – What am I good at? (technical? intellectual?) – What is most important to me? Being ―behind the scenes‖ or noticed? Am I flexible or structured? – What is the coolest job I can imagine? (Seek people in this area and ask how they got there.) – Meet with a career counselor to evaluate your interests, skills, values and abilities through assessments and counseling. 2. Gather Information and Explore Options – Explore The Bulletin and eliminate majors that do not interest you and mark ones that interest you the most. – Do they match with your interests, skills and values? – Research majors by visiting department websites and talking with academic advisors, students and faculty. Visit Career Center to find more resources on majors. 3. Evaluate and Make a Decision – Create pros and cons list to narrow to two or three majors. – Is it possible to double major and/or add a minor? – Gather additional information and process with an advisor, professor or career counselor. 4. Take Action – Sample courses in the majors you are considering. – Choose activities, internships, and/or part-time jobs to develop skills in these areas. – Talk to people already in these career fields. – Declare a major!! WHAT MAKES IT SO HARD? EXTERNAL FACTORS – Feeling ―stuck‖ with a major without a clear direction. Remember that majors and careers develop independently of one another; you have options. – Lacking information. Gather information from the Career Center, professors and academic advisors. – Overwhelmed by information. Talk to a career counselor about finding accurate information efficiently. INTERNAL FACTORS – Lacking self-confidence in making ―critical decisions.‖ Empower yourself with additional information and process with a career counselor. – Feeling fear/anxiety. A counselor can help separate rational from irrational fears. – Conflicting values (e.g. you want to be an artist and have a guaranteed income). Do some value clarification. 6 – External stress (e.g. parents‘/mentor‘s ideas about your career choice conflict with yours). Recognize the conflict and if necessary, talk with a counselor about ways to deal with this challenge. – Multipotentiality (many interests and abilities). Talk with a counselor to narrow your options. CAREER CENTER RESOURCES – What Can I Do With a Major In? – Candid Career Informational Videos – Type Focus and Strong Interest Inventory – CareerBeam and FOCUS – Resource Library You may also want to take COUN 1000, a career planning course for freshman and sophomore students which encourages and/or requires you to follow these steps. Here are additional ways to explore career choices: JOB SHADOWING Gather career information as you ―shadow‖ or follow an employer for one to three days. It is an unpaid opportunity as you are observing, not working, and it builds your professional network. More info: auburn.edu/career INFORMATIONAL INTERVIEWING Collecting information on a career from professionals currently in that area and helps with the following: – Sharpen your perception of your career of interest and help you make educated career decisions – Develop contacts and build your network – Measure your compatibility with the people, environment and general lifestyles of certain careers Informational interviewing is not a job-seeking method. See Tip Sheet at auburn.edu/career for specific tips. PART-TIME JOBS It is recommended that most full-time students work 10 to 20 hours a week to build time management skills, expand skill set, provide career exploration and build résumé. Find on- and off-campus part-time jobs: jobs.auburn.edu INTERNSHIPS Gather hands-on experience in the world of work. They may help confirm career interests while building your résumé. They may also lead to full-time employment, but they always build your network. Internships are… – Available to all students (all majors and class levels) – Usually one semester long and available year-round – Sometimes paid and sometimes voluntary – For credit (depending on your academic department) Internship Searching Tips – Target organizations – View postings at jobs.auburn.edu – Attend Career Expo and Internship & Summer Job Fair – Network with professors, department and family/friends Auburn University Career Center JOB SEARCH TIPS JOB SEARCH PROCESS 1. Ask yourself, “What are my…” – Interests, skills, values, goals, personality traits? – Preferred environment/lifestyle? – Preferred geographic locations? Weigh how these ―fit‖ the research you find next…. 1. Research Career/Job Information – Read job descriptions and research companies – Gather info on training programs, relocation, etc. – Consider job outlook, career path and impact of current events on industry – Research pay, benefits, work environments, etc. Utilize what you know about yourself and actual jobs to start looking for actual opportunities. 1. Develop Job Search Skills – Set job goals and create a job search plan – Write résumés and cover letters – Network (identify contacts and resources) – Create a TRL account at jobs.auburn.edu – Practice interview skills Now that you have gathered information, get started! 1. Begin Your Job Search – Use a variety of resources – Tailor message to every contact – Have a plan, adapt as you go and follow-through – Develop support systems – Be persistent and exercise patience – Send thank you notes, letters and emails Finally, remember that every job search is a process. Set short-term objectives (getting a job), and then set long-term goals (where you want your career to go). JOB SEARCH RESOURCES Auburn University Career Center: On-campus recruiting, job listings and career fairs as well as expert guidance in self-assessment, interview techniques, résumé writing, etc. INFORMAL JOB-SEARCH STRATEGIES Prospecting: After identifying companies that offer (but may not be hiring for) positions in your field, call to inquire about opportunities or send the hiring manager a customized cover letter and résumé and hope to get a response. Follow up on the communication you send out. Alumni Association: Go to aualum.org to view list of Auburn Clubs. Join LinkedIn alumni groups and network. Personal Network: Tell friends and relatives about the type of jobs you are seeking. If you have certain relatives or friends with a knack for networking, give them a couple of copies of your résumé to share. Professional Organizations: Join career-related organizations to network and gain access to lists on who‘s hiring. Some companies constantly recruit specifically within an organization. Volunteerism: Volunteering is an excellent way to network with people working in different fields. Start your job search early, take an aggressive approach, and always remain poised. Be systematic, looking for every opportunity to display your abilities. Finally, follow-up any attractive possibility or with anyone who assists you. Adapted from Advice for the Real World: Job-Search Smarts. Chaz Kyser. jobweb.com NETWORKING Network to gain knowledge of specific jobs and career options and make contacts for referrals in the job search process. These people can coach you in cover letter and résumé writing as well as interviewing. Networking allows you to learn industry-specific behaviors which may help confirm your interest in a chosen field. Build your list of contacts from the following: family, friends, directories (church, organizations), professional associations, civic groups, church members and LinkedIn Groups. A meeting can be as casual as ―Can I ask you a few questions about how you got into ______?‖ to arranging an appointment. FORMAL JOB-SEARCH STRATEGIES On-Campus Recruiting (OCR): Participate by registering, Conduct Informational Interviews to learn more about a viewing opportunities and applying at jobs.auburn.edu. field. Attend Career fairs (fall and spring semesters) to Job Fairs: This is a convenient way to market yourself and make initial contacts. Network with professionals on learn more about companies hiring for positions you might LinkedIn by geographic location, career interest, alumni association and organizations. Twitter is a fast paced way to be interested in. Dress professionally and bring résumés. learn up-to-date information about your field of interest and Internet Ads: Start with jobs.auburn.edu (TRL, those who are in that world. Professional societies provide NACElink and CareerShift). Strive to find a contact. networking opportunities and often publish job listings on Newspaper Ads: As few as 5% of jobs are advertised here, their websites. so don‘t rely solely on newspapers to find a job. When you WEB RESOURCES do find a listing, apply for the position immediately. View more detailed Networking/ Employment/Staffing Agencies: These agencies get paid Informational Interviewing Tip Sheet here: by companies to find employees. Ideally, target one that places people within your field. auburn.edu/career | 334.844.4744 7 FEDERAL JOB SEARCH BENEFITS OF A FEDERAL JOB 1. Nation's Largest Employer is Hiring: Increasing demand for services and retiring baby boomers mean tens of thousands of job opportunities. 2. Federal Service is Public Service: Make a positive difference in the lives of Americans and play a vital role in addressing national issues. 3. Federal Jobs Pay Better Than You Think: Federal salaries are often competitive with the private sector, plus there are great benefits, stability and opportunities for advancement. 4. Federal Government Can Help Pay for School: Agencies may help pay back up to $10,000 per year of student loans, and some agencies will pay if you decide to pursue a graduate degree. 5. You Can Develop a Unique Skill Set: The government offers cutting-edge training/professional development. 6. Federal Jobs Around the Country and World: Nearly 85% of federal jobs are outside the D.C. area and more than 44,000 federal employees work abroad. 7. Federal Government Values Diversity: Federal agencies serve as a model to private sector in achieving workforce diversity and actively encourage minorities and individuals with disabilities to apply. 8. Jobs for Every Interest and Major: There are jobs suited to every interest/skill, from art history to zoology. 9. Federal Jobs Promote Great Work/Life Balance: Agencies offer flexible work schedules, world class benefits, job sharing, on-site child care and other incentives to facilitate a high quality of life. 10. You Can Make a Difference: The federal government is our most powerful agent in addressing national issues. There is no bigger stage for making an impact. make sure you use the language in the job description. For example, if they say, ―We‘re looking for a black sweater,‖ don‘t say, ―I have a charcoal cardigan available.‖ When attending a career fair where you plan to speak to a federal agency, bring both your corporate and federal résumés as some agencies will want to see your corporate document as well. FINDING FEDERAL JOB POSTINGS Start your search at the U.S. Office of Personnel Management (OPM). By law, most government agencies must post vacancies on USAjobs.gov, but you may want to also visit the websites of those agencies with which you might like to work as well. THE APPLICATION PROCESS After selecting the job to which you‘d like to apply, we encourage you to consider the following tips: Plan ahead: The application process can take time; to improve your chances of getting a job, be sure to allow plenty of time to thoroughly complete your application. Select carefully: Applications tailored for specific jobs that are a good match for your skills and talents will be more successful than sending out a standard résumé for many jobs. Prepare to wait: It can take weeks to months before you will hear back about an application and there may be little or no communication from the agency. USAJOBS.GOV TIPS The ―Search Jobs‖ button on the USAJobs homepage takes you to a central job search screen. You can narrow your search by the following categories: Resource: http://www.makingthedifference.org/federalbenefits/ Key Word: Narrow your search to only those positions that KSA FACTORS KSA‘s, an acronym for Knowledge, Skills, and Abilities, are a set of questions to help determine if you are a good fit for a job, based on (you guessed it!) your combined set of job-related knowledge, skills, and abilities. These are supposed to be removed from the initial application process. However, you can find more information about KSA‘s on the Federal Jobs Tip Sheet and in books located in the Career Center resource library. FEDERAL RÉSUMÉ A sample federal résumé is on p. 20. Start your federal résumé at usajobs.gov and use the Résumé Builder. Some agencies will not consider another format so it is strongly suggested that you use their résumé builder and then edit as needed. You may post up to five different résumés, tailored to different positions, on usajobs.gov. fit your expertise and experience. For example if you type ―electrical engineer‖ you will see only those jobs that match your description. Location: Only see jobs that are open in a specific place. Job Category: Tailor results to personal skills/interests. Salary Range and Pay Grade Range (GS): Only browse jobs that are at your level of expertise and education. Generally speaking, search GS-5 through GS-7 if you have a bachelor‘s degree and begin your search at the GS-9 level if you have a master‘s degree. Once you're happy with the way your search is set up, select ―Save this search and email me jobs‖ link at the bottom of the page. To use this feature, you will be directed to create an account. Do so and also gain access to post your résumé so employers can search for you as well. Unlike a ―corporate résumé,‖ the federal résumé is typically Go to makingthedifference.org or calltoserve.org for additional resources more than one page, and the bullets for each experience may range from 5-10 points. Still use action verbs and 8 Auburn University Career Center RÉSUMÉ WRITING WHAT IS A RÉSUMÉ? – A brief (1 - 2 page) summary of your work and/or activity experiences, educational background and skills – A personal marketing piece to a specific audience – A document that highlights your qualifications and experience as they relate to the job you are seeking – A document that helps you obtain an interview A curriculum vita (CV) is a comprehensive document, usually three or more pages in length. It is often used in higher education and concentrates on academic pursuits, research, teaching or presentation skills. More tips: p. 9. RÉSUMÉ FORMAT OPTIONS Chronological (e.g. p. 12) Use this style when experience, education or activities are strong and relevant to your objective; previous job titles or company names sound impressive; job history shows growth or emphasizes career-related accomplishments. (Warning: It may make non-impressive job titles and frequent changes in career path clearly visible.) Functional or Skills-based (e.g. p. 12) Use this style to deemphasize irrelevant job titles and work history in order to draw attention to transferable skills. Draw on all sources of experience (jobs, volunteering, activities and coursework) to describe skills. (Warning: It may draw attention to an absence of related experience.) Combination (e.g. p. 13) Combine aspects of chronological and functional formats, allowing you to emphasize both work history and skills/ accomplishments equally. OBJECTIVE The objective sets the tone for your résumé, demonstrates professional direction and indicates the type of work you are seeking. The objective says, ―This is what I want to do,‖ and ―These are the skills I want to utilize.‖ The rest of the résumé says, ―This is why I am qualified to do it.‖ Do not repeat information from your cover letter; do not state the obvious; and do not narrow your employment opportunities too much. Include this type of information: – Level of position, job title or industry area you seek – Special interest area within an organization – Interests, knowledge or skills you wish to contribute Your objective should do the following: – Fit your background/career desires – Show your confidence in career goals – Be clear and concise, indicating how your abilities, skills and background relate to your objective SAMPLE OBJECTIVE STATEMENTS Management position in production utilizing my expertise and organization skills, supporting my commitment to customer service, employee development and continuous improvement. Operations management position at a major operating facility for a growing pulp and paper or related company, fully utilizing management, communication and problemsolving skills. REFERENCES Listing ―Available upon request‖ on your résumé is SUMMARY OR HIGHLIGHTS OF QUALIFICATIONS optional. List 3 - 5 references on a separate page, and use In a ―national survey of 600 hiring managers, the the same name header and format as your résumé. Also, overwhelming majority said the most important part of always obtain permission and keep references informed of your résumé is the Summary of Qualifications section.‖ the positions you are pursuing. (See example on p. 13). It should be 3 - 5 bullets that ―present an overview of your Reference information should include: experience, accomplishments, talents, work habits, and skills.‖ Resource: robinryan.com/resumeQuiz.htm – Complete name (using Mr., Miss, Mrs., Ms. or Dr.) – Job title SAMPLE: SUMMARY OF QUALIFICATIONS – Name of the organization – Proven leader, recognized by University for leading team – Work address of five to start organization and recruiting 90 members in – Phone number (ask if they prefer work or home) the first year – Email address – Effective manager, maintaining strong customer service Choosing your references and production during shift while managing 10 staff – List people who will speak highly of your past work members performance (job, class work, research, etc.). – Strong communicator whether one-on-one or presenting to large groups of students, alumni, parents or community – Work supervisors or organization advisors are ideal. – Colleagues are appropriate if you worked on a team leaders project together. – Recognized problem-solver in relationship building, – Character/personal references should only be provided if project management and strategic planning. requested or if your choices are limited. Remember to not lie, exaggerate or misrepresent yourself. – Ask selected if they will serve as a positive reference. At some point, you will be exposed and likely fired. Highlight your experience and accomplishments based on solid facts. auburn.edu/career | 334.844.4744 9 RÉSUMÉ WRITING Preparing your reference page Check spelling of each reference‘s name, company, official job title, and address. Learn what phone number and email address they want used. TRL RÉSUMÉ : MINIMUM REQUIREMENTS In order for your résumé to be approved in Tiger Recruiting Link (TRL) and be available to employers, it must meet the following minimum requirements: Educating and informing your references – Provide a copy of your résumé to your references so they may speak intelligently about your past experiences. – Inform them of the kind of positions you are seeking. – Coach them about the skills and strengths you would like them to emphasize. – Notify them of positions for which you apply so they may anticipate the call. – Thank references and notify them when you accept a job. Contact Information – Include name, address, phone number, and e-mail address clearly at top of page. RÉSUMÉ MAILING Use either a business envelope that matches your résumé paper or a large manila envelope that does not require that you fold it. Always send a cover letter with your résumé, placing it on top of the résumé. Use paperclips, not staples. Additional Information – Don‘t include: social security number, birth date, picture, marital status, gender, ethnicity, or religion. – Create a separate document for references. – Each section of résumé is listed in reverse chronological order. Education – Don‘t include high school information after first year. – List most recent (if you have more than one) degree first. – Spell out name of university (Auburn University) and include location (Auburn, AL). – Include official degree (Bachelor of Arts/Science) and ON YOUR RÉSUMÉ, DON’T… major and/or minor. Note: Most engineering degrees have dropped ―of Science‖ and are ―of [insert major]‖ instead. – Make it too long. DO highlight major areas which will help get you the interview. – Rather than dates attended, include the month and year of anticipated graduation. – List just your job title, company and dates. Do share Experience (chronological résumés) responsibilities and accomplishments in position(s). – Present experience in reverse chronological order – Use pronouns in résumé; exception is the Objective. (present to past) and break into separate (―Related – Date your résumé or entitle it ―RÉSUMÉ.‖ Experience‖ and ―Additional Experience‖) sections to – Introduce anything that could be perceived as a negative. focus more on your specific career goals. – Refer to religion, political party or national origin (or use – Indicate company/organization name, city, and state. statements that may indicate these). DO consider using general terms to indicate experience in one of these areas. – Include job title and starting/ending dates (Month/Year). – Use present tense verbs to describe present positions and – Include salary information. past tense to describe previous positions. – Forget to proofread your résumé several times. – Don‘t use first person (―I‖) when describing experiences. – List references. DO prepare a separate page. – Ruin a well prepared and carefully developed résumé by – Use concise bulleted statements, not sentences. poor format or sloppy reproduction. DO use samples in Honors and Awards this handbook for design ideas. – Specify name of honor/award and month/year received – Send a résumé without a cover letter. Activities – Use an email address that is unprofessional. – Include gender, high school info (unless relevant), marital – List organization (do not abbreviate), offices or leadership roles held, and dates (Semester/Year) status, height/weight, birthplace, birth date or picture. FREE RÉSUMÉ REVIEW RESOURCES – E-Résumé Review: Submit résumé for feedback within 48 hours to [email protected]. – Walk-in & Appointment: To meet one-on-one with a career counselor, walk-in Monday - Friday, 12 noon 4:00 PM or call 844.4744 to schedule an appointment. 10 Layout and Design – Header Text Size: 12 - 14 pt – Body Text Size: 10 - 12 pt – Font and layout style must be consistent throughout. – Résumé should be one page for undergraduate students. – Curriculum Vitas longer than one page must include name and page number at the top of subsequent pages. Auburn University Career Center CURRICULUM VITAE (CV) WRITING WHAT IS A CURRICULUM VITAE OR CV? – Comprehensive biographical statement (usually 3+ pages). – Way to emphasize qualifications and activities, organized so strongest areas stand out. – Unless a vita is requested, send a résumé. A CV IS OFTEN USED… – In higher education and focuses on academic pursuits, omitting material not directly related to educational background and achievement. – In other cultures instead of a résumé. – To address faculty roles such as teaching: courses taught and developed, research and service and professional associations and presentations. – To seek teaching or research positions. WHEN DO I USE A CV? – Locate or change positions. – Update personnel records. – Respond to public announcements. – Re-enter the labor market. – Provide information for professional activities. Besides serving as a job search tool, a CV may be used in the following ways: – Supporting documentation to grant or funding proposal. – Requirement for annual review by an employer. – Requirement during application process for membership in a professional organization. – Background statement for convention presentation introduction. – May accompany a portfolio. SUGGESTED CV TOPICS Education Professional Studies Thesis Master‘s Project Comprehensive Areas Dissertation Title Professional Competencies Professional Highlights Course Highlights Areas of Knowledge Areas of Expertise Areas of Experience Professional Experience Teaching Experience Research Experience Administrative Experience Consulting Experience Related Experiences Distinctions Academic Service Professional Service auburn.edu/career | 334.844.4744 HOW TO GET STARTED ON YOUR CV Brainstorm everything you can imagine to include, both educational and professional history. Then, decide what to include and exclude. Write a draft and experiment with format and relevant information. Adapt your CV to fit various needs, and update your information at least once a year. Remember the following when putting together a CV: – Clarity: Make presentation clear and concise. – Consistency: Do not mix categories or dates. – Conciseness: Summarize and highlight, do not pad. Format and Style – Style: Short phrases, action verbs, succinct wording – Paper: 8 ½‖ x 11,‖ résumé paper in light neutral color – Margins: 1‖ x 1‖ – Name: Should appear on each page of your CV Do not include: sex, age, height, weight, marital status, dependents, race, ethnic background, religion or photo. Outside Readers/Critics Have the following people review your CV: – Professional who knows you well enough to spot any significant information you may have omitted. – Professional who does not know you well and will read critically (important choice since most of your readers will fall into this category). – Hiring personnel officer you know. – Career Center staff member. SAMPLES Please see samples on pp. 21-23. Faculty Leadership Committee Leadership Departmental Leadership Professional Activities Scholarly Presentations Conference Presentations Convention Addresses Workshop Presentations Conference Participation Conference Leadership Memberships / Affiliations Professional Organizations Professional Certifications Licensure Special Training Teaching Interests Academic Interests Research Interests Educational Interests Professional Interests Scholarships Awards / Honors Fellowships Publications Exhibits/Exhibitions Academic Accomplishments Activities Foreign Studies Travel Abroad Foreign Languages References Resources: www.sc.edu/career/pdf/vita.pdf. Demystifying the Vita, by R. Anthony and G. Roe Developing a Professional Vita or Résumé, by C. McDaniels The Academic Job Search Handbook, by M. Heiberger and J. Vick Writing a Vita, by Rector and Vistors, University of Virginia 11 RÉSUMÉ WRITING Header - Name should be at the top in 18 22 pt font. Other text will be ~11 pt. – You may include nickname. – Use professional email and deselect link. – Include on-line portfolio/website if applicable and regularly updated. Objective - Use if briefly stating your career goal and the applicable skills you offer is effective. Summary - Use to quickly market your skills and personal traits to an employer and you have the space on résumé to use. Do NOT use both Objective and Summary. Education - List in reverse chronological order (present to past) and include GPA if 3.0 and above; do not round up. – Awards/Honors/Scholarships (if more than three, use separate section). – Study abroad experiences may go here. – Special training, trade schools or workshops may go here. Experience - Decide whether to list job title or employer first and be consistent and list in reverse chronological order (present to past). – Create two sections, Related Experience / Other Experience to move more related positions to the top. – Be consistent in punctuation. Activities/Honors/Etc - List activities that demonstrate job-related skills, leadership or membership in career related organizations. Don’t list just because you paid dues. Honors/Awards may be separate section. – Volunteer work may be separate section. Key Skills - These should specifically support your fit to the job. Interests - While this demonstrates your uniqueness, weigh the relevance to your career goals. You may also want to include: volunteer work, hobbies, publications and presentations, willingness to travel or relocate, and date of availability. FINAL TIPS Avoid templates! PROOF over and over and have someone in the Career Center review it. Vary résumé for different jobs, changing objective or summary and content every time. Consider changing format and content for others. Keep résumé to one page if have less than 10 years of experience. Omit high school information after freshman year. Use bullets, not blocks of text to encourage readability. Tell the truth 100% of the time. 12 FirstName LastName Current Address ## Street City, ST ZIP phone number email address Permanent Address ## Street City, ST ZIP OBJECTIVE OR SUMMARY (not both) Objective: State specific job title and list skills you bring to position Summary/Highlight of Qualifications: Summarize, in 3 - 5 bullets, the skills and personal traits you possess and that mirror the job description to best communicate you are a fit for the position/company. (Tips and Samples: p. 11) EDUCATION University; City, ST Degree; Majors; Date of Graduation GPA: #.##/4.0 (Overall is assumed. Add Major GPA if higher and label as such) APPLICABLE COURSEWORK (Optional Section) Only list courses that fill a gap in résumé or otherwise illustrate required knowledge that you have not yet utilized in a job (use columns) EXPERIENCE Employer; City, ST Job Title; Dates of Employment List experiences present to past Include volunteer work, internships, co-ops, part- and full-time jobs and leadership positions if they relate to the position you are seeking Start each bullet with active verb/skill (past tense if experience is completed): p. 12 Quantify: How many people did you supervise? How much money did you manage? Share successes, outcomes and improvements you made, not just duties of position Special/Senior Projects List leadership contributions and outcomes for class project if applicable to position ACTIVITIES/HONORS/PROFESSIONAL MEMBERSHIPS (Optional Section) Organization, current position, dates; previous position, dates List only those organizations (sports, clubs, student government and honoraries) where you contribute regularly and actively KEY SKILLS Foreign Languages: List oral, written and reading competency levels, not course years Computer: Include hardware and software proficiencies, if seeking tech position, include more specific sections: programming languages, hardware, software, operating systems, databases, peripherals, etc. Certifications/Licenses: List dates Personal: List personal skills/traits that help make you a better candidate for position INTERESTS (Very Optional Section) List interests and hobbies if you have space and if they are relevant to goals of objective REFERENCES (Optional Section) Available upon request (Tips: p. 11) A résumé is a targeted personal marketing piece that summarizes your education and experiences to highlight your qualifications as they relate to the job (part-time and fulltime jobs, internships, leadership positions, scholarships) you are seeking. Margins - Use 1/2‖ to 1‖ margins on all four sides Printing - Use 8 1/2‖ x 11‖ résumé paper and print in black ink on light, neutral paper Fonts - Use traditional Arial, Times New Roman or Garamond (Name: 18-22 pt; Headers: 12-14 pt; Body: 10-12 pt font) Auburn University Career Center ACTION VERBS / PERSONAL QUALITIES Choose action verbs that communicate applicable skills to an employer. If you are currently in the position, use present tense; if no longer in the position, use past tense. Use this list to brainstorm, but also look at job descriptions, talk to current or past supervisors and utilize a thesaurus. Try to not use the same verb more than once or twice. SKILLS Leadership administered analyzed appointed approved assigned attained authorized chaired considered consolidated contracted controlled converted coordinated decided delegated developed directed eliminated emphasized enforced enhanced established executed generated handled headed hired hosted improved implemented increased initiated inspected instituted managed merged motivated organized originated overhauled oversaw planned presided prioritized produced recommended replaced restored scheduled secured selected streamlined strengthened supervised terminated transformed interviewed involved joined judged lectured listened marketed mediated moderated negotiated observed outlined Communication participated addressed persuaded advertised presented arbitrated proposed arranged publicized articulated reconciled authored recruited clarified referred collaborated reinforced communicated reported composed resolved conferred responded consulted solicited contacted spoke conveyed summarized convinced synthesized corresponded translated debated wrote defined described Research developed analyzed directed clarified discussed collected drafted compared edited conducted elicited critiqued enlisted detected explained determined expressed diagnosed formulated evaluated furnished examined incorporated experimented influenced explored interacted extracted interpreted formulated gathered identified inspected interpreted interviewed invented investigated located measured organized researched reviewed searched solved summarized surveyed systematized tested Technical adapted applied assembled built calculated computed conserved constructed converted designed determined developed engineered maintained manufactured operated overhauled printed programmed regulated remodeled repaired replaced restored solved specialized standardized studied upgraded utilized conserved corrected determined developed estimated measured planned prepared programmed projected reconciled reduced researched retrieved Teaching adapted advised clarified coached communicated conducted coordinated critiqued developed enabled encouraged evaluated explained facilitated focused guided individualized informed instilled instructed motivated persuaded simulated stimulated taught tested trained transmitted tutored Financial/Data administered adjusted allocated analyzed appraised assessed audited balanced budgeted calculated computed Creative acted adapted began combined composed conceptualized condensed created customized designed developed directed displayed drew entertained established fashioned formulated illustrated initiated instituted integrated introduced invented modeled modified originated performed photographed planned revised revitalized shaped Helping adapted advocated aided answered arranged assessed cared for clarified coached collaborated contributed cooperated counseled demonstrated diagnosed educated encouraged ensured expedited facilitated familiarized furthered guided insured intervened motivated prevented procured provided rehabilitated represented resolved simplified supplied supported volunteered Organization accommodated achieved approved arranged catalogued categorized charted classified coded collected compiled corrected corresponded distributed filed generated implemented incorporated inspected logged maintained monitored obtained operated ordered prepared processed provided purchased recorded registered reserved responded reviewed routed scheduled screened served set-up submitted supplied standardized systematized updated validated verified PERSONAL QUALITIES General fast-paced structured flexible provide variety autonomous team-oriented supportive friendly conservative competitive innovative results-oriented customer-oriented highly-organized systematic improvement Direct / Decisive results-oriented independent initiative risk-taker auburn.edu/career | 334.844.4744 decisive competitive quick goal-oriented Supportive consistent team-oriented deliberate specialist patient attentive listener cautious Precise / Reflective / Reserved diplomatic analytical accurate fact-finder systematic attentive to detail Outgoing / Optimistic persuasive enthusiastic people-oriented verbal articulate optimistic energetic Resource: broncojobs.wmich.edu 13 14 [email protected] (334) 844-0000 Permanent Address: 9999 Dream Street Sunshine, AL 36123 TECHNICAL SKILLS General Software: Proficient in Microsoft Word, Excel, PowerPoint and Publisher Design: Proficient in Adobe Photoshop, InDesign and Illustrator Social Media: Proficient in Facebook, Twitter, NING and blogging We Are Hip Inc.; Sunshine, AL | Sales Manager; Summers 20xx, 20xx and 20xx Supervised five sales clerks Maintained budget, inventory and payroll Social Sorority; Auburn University, AL | President; March 20xx - Present Direct 10-member executive council to achieve chapter/national goals Assess ideas and make recommendations for implementation Served as liaison to 225 member organization and national organization VP of Marketing; March 20xx - February 20xx Created, implemented and maintained social media and website Managed print and promotional item design, printing and distribution Communicated effectively with members, University administration and national representatives EXPERIENCE XYZ Organization; Auburn, AL | Social Media Intern; January 20xx - Present Create Facebook and Twitter post calendar (over four months), increasing links back to website by 65% Collaborate with supervisor to develop Facebook ad Develop social media standards for organization EDUCATION Auburn University; Auburn, AL | Bachelor of Arts in Public Relations; May 20xx GPA: 3.5/4.0 SUMMARY OF QUALIFICATIONS Energetic young professional seeking Public Relations Assistant Director position Innovative thinker with strong creative problem solving and analytical skills Strong communicator (verbal and written), experienced in technical writing, blogging and giving presentations Technologically savvy, proficient in utilizing Facebook and Twitter marketing strategies Current Address: 123 College Street Auburn, AL 36849 Chrono Logical Frank A. Functional Creativity Created custom designed logo and promotional materials Designed weekly flyers to advertise social functions Developed ad lay-outs for school newspaper Applicable course work: Advertising, marketing and public relations KEY SKILLS EXPERIENCE/ Social Fraternity, Publicity Chair; January 20xx - Present ACTIVITIES The Plainsman, Sales Rep; September 20xx - Present Phi Beta Kappa, Secretary; March 20xx - 20xx National Kidney Foundation, Intern; January - April 20xx Computer Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher), Adobe Photoshop and Illustrator Proficient in social media: Facebook, Twitter, Ning Working knowledge of web page design Interpersonal Coordinated publication of newsletter with 22 fraternities, Greek Life Office, and printing company to meet deadlines Exceeded goals for campus newspaper ad sales Communicated via phone and face-to-face with patrons interested in learning about non-profit organization Applicable course work: Personal Selling, organizational behavior, persuasive discourse Writing Wrote, edited and distributed monthly newsletter for academic honor society Published fictional stories in annual campus literary magazine Promoted non-profit organization through press releases on state-wide level Applicable course work: business writing Auburn University, Auburn, AL Bachelor of Arts, English Major; May 20xx GPA: 3.80/4.00 Advertising internship utilizing creativity as well as writing and interpersonal skills EDUCATION OBJECTIVE 222 Poplar Street | Opelika, AL 36801 | H: 334.000.0000 C: 334.000.0000 | [email protected] CHRONOLOGICAL & FUNCTIONAL RÉSUMÉ SAMPLES Auburn University Career Center Admittance into University of Mississippi Master of Arts in Creative Writing program auburn.edu/career | 334.844.4744 Computer Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher), and Adobe (InDesign, Illustrator, Photoshop), Internet, and email Working knowledge of Dreamweaver Creativity Participated in traveling improv drama group Designed history of film presentation for senior-level course, open to entire campus Writing Edited faculty research paper to be published nationally Wrote four (4) short stories and three (3) poems that were published in University literary magazine Created dynamic script for five (5) team members for class presentation OTHER The Auburn Circle; Auburn, AL | Contributor; Spring 20xx EXPERIENCE Dr. Bob Smith, Auburn, AL | Student Asst.; Fall 20xx FunnyBone, Auburn, AL | Performer; Spring 20xx - Fall 20xx History of Theatre, Auburn, AL | Team Member; Fall 20xx Happy Summer Camp; Statesville, GA Creative Assistant; Summers 20xx, 20xx, 20xx Wrote, directed and produced student play Supervised, edited and compiled 50 campers’ creative writing Critiqued and creatively enhanced camp newsletter WRITING The Plainsman; Auburn University; Auburn, AL EXPERIENCE Editor; April 20xx - Present Proof incoming articles for weekly newspaper Write editorial pieces on national, local and campus events Create short stories for entertainment section bi-weekly KEY SKILLS EDUCATION Auburn University; Auburn, AL Bachelor of Arts, English Major; May 20xx GPA: 3.5/4.0 Dean’s List: Six (6) semesters OBJECTIVE 123 Smart Street | Auburn, AL 36849 | (334) 000-0000 | [email protected] Cani B. Acombo REFERENCES Mrs. Jane Doe Advisor The Plainsman Foy Student Union Auburn, AL 36849 [email protected] 334.844.0000 Mr. John Smith Director Happy Summer Camp 1212 Plaza Statesville, GA 22222 [email protected] 111.111.1111 Dr. Sunny Shine Professor English Department Haley Center Auburn University, AL 36849 [email protected] 334.844.1234 123 Smart Street | Auburn, AL 36849 | (334) 000-0000 | [email protected] Cani B. Acombo COMBINATION RÉSUMÉ & REFERENCE PAGE SAMPLES 15 1ST YEAR STUDENT SEEKS PART-TIME JOB READING THE JOB DESCRIPTION 1. Read job description 2. List skills sought that you possess 3. Incorporate skills into résumé bullets Tigers R. Great 123 Hall Road | Somewhere, AL 36301 | 334-123-1234 | [email protected] EDUCATION SAMPLE JOB DESCRIPTION Auburn University; Auburn, AL | Bachelor of Science, Communication Disorders; May 20xx STUDENT CART DRIVER Providence School; Somewhere, AL | Diploma; May 20xx ―A‖ Honor Roll: Six (6) years | Honor Roll: 4 years | GPA: 4.58 (On-Campus Part-Time Job from TRL) DUTIES – Picks up and drops off riders as assigned; drives golf cart on assigned route; secures cart at end of day – Completes related paperwork and performs office duties – Drives golf cart in responsible manner, adhering to AU Guidelines – Reports for work on time and performs duties as scheduled – Maintains confidentiality – Establishes and maintains effective and cooperative working relationships with other employees and public. – Handles emergencies in accordance with training (weather, medical, individuals in medical or emotional distress) – Records and maintains paperwork (dispatch schedules, riders, timesheets, complaints) REQUIREMENTS – Must possess valid US driver‘s license and be at least 18-years-old – Demonstrate strong communication skills SAMPLE SKILL LIST Drives cart Complete paperwork Drives responsibly Timely Maintains confidentiality Establishes cooperative relationships Communication skills Handle emergencies Valid drivers license Please note how the relevant skills/ experience have been incorporated into this résumé. Also note that not all skills have been met and not everything on the résumé is directly relevant to the job. By the time you are seeking full-time employment, ideally, you want the match to be stronger. 16 EXPERIENCE Great Construction; Somewhere, AL | Fill-in Secretary; October 20xx - Present Complete needed paperwork and organize files for efficient future access. Communicate with customers and vendors via phone and face-to-face. Providence School; Somewhere, AL | Crossing Guard; August 20xx - May 20xx Monitored traffic flow and directed students in safe road crossing. Handled weather and situational emergencies as directed through training. Tutor; October 20xx - Present Established cooperative relationships with two students and coached in Math three days a week. Maintained confidentiality regarding student needs and progress. Sweet Family; Somewhere, AL | Driver; August 20xx - May 20xx Entrusted to drive two children home from school every afternoon. Arrived in timely manner consistently. LEADERSHIP Fellowship of Christian Athletes; Leadership Team, August 20xx - May 20xx; Member, 20xx - 20xx School Ambassadors; Secretary, June 20xx - May 20xx Church; Leadership Team, 20xx; Bible Study Leader, 6th Grade Girls, 20xx HONORS / AWARDS Distinguished Providence Graduate: 20xx National Honor Society: 20xx, 20xx, 20xx DAR Good Citizen: 20xx Junior National Honor Society: 20xx ACTIVITIES Providence School Ambassador: 20xx - 20xx Youth Leadership Somewhere: 20xx - 20xx Yearbook Staff: 20xx - 20xx COMMUNITY SERVICE Habitat for Humanity, Somewhere, AL: 20xx Meals on Wheels, Somewhere, AL: 20xx Sumler Therapy, Somewhere, AL: 20xx Advance Therapy, Somewhere, AL: 20xx Somewhere Hospital, Somewhere, AL: 20xx KEY SKILLS Computer: Proficient in Microsoft Office (Word, PowerPoint and Excel) Internet, email and social media outlets Personal: Strong communication and organizational skills with demonstrated strong work ethic and willingness to learn Applicable Certifications / Licenses: CPR and First Aid Certification, 20xx; Valid AL Driving License, exp April 20xx Auburn University Career Center RISING SENIOR SEEKS SUMMER JOB AUBIE B. AWESOME COMMUNICATOR | FLEXIBLE | ENTHUSIASTIC | RELIABLE | OUT-GOING 123 Aubie Rd | Aubie, AL 12345 | 334-123-1234 | [email protected] QUALIFICATIONS Dedicated teacher with microbiology major and programming experience. Experienced animal handler, both in educating children on exotic animals and caring for domestic pets. Proven communicator, building rapport quickly with individuals and speaking effectively to groups. Flexible and dependable worker, proactively meeting needs of team and completing duties as assigned. EDUCATION Auburn University; Auburn, AL | Bachelor of Science, Microbiology; Aug 20xx Minor in Agriculture RELATED EXPERIENCE Happy Daycare; Auburn, AL | Assistant Teacher; Jan 20xx - present Create educational and engaging activities for children ages 4 - 8. Teach topic-focused lessons based on school curriculum. AU College of Veterinary Medicine; Auburn, AL | Tour Guide; Jan 20xx - Dec 20xx Educated groups of 3 - 20 on Small and Large Animal Teaching Hospital resources. Built rapport quickly with prospective students and families interested in Auburn. The Animal Hospital; Auburn, AL | Veterinary Assistant; Sep 20xx - May 20xx West Animal Hospital; Auburn, AL | Veterinary Assistant; Aug 20xx - May 20xx Documented history/notes of physical exam for annual check-up or future diagnosis. Handled animals to support needs of doctor in animal surgeries. Analyzed blood, serum, and fecal preparation, and urinalysis for health concerns. KY Down Under; Horse Cave, KY | Animal Crew Member; Jun 20xx - Aug 20xx Communicated to diverse audiences of up to 300 through 1-hour educational programs. Drove equipment van to multiple KY sites to present information, embracing nontraditional work hours. Taught lessons on birds in flight, mammals of locomotion and relationships between humans/pets. Coordinated day programs and events for field trip groups reaching over 100 elementary aged students. Educated public through live animal demonstrations and storytelling. RESEARCH EXPERIENCE AL Fish and Wildlife; Daphne, AL | Research Assistant; Jun 20xx - Aug 20xx Researched chronic wasting disease under supervision. Collected and prepared samples to identify specimens and process data to address KY Fish and Wildlife priorities. US Department of Agriculture; Auburn, AL | Laboratory Assistant; Jun - Aug 20xx Evaluated mycobacterium avium and mycobacterium paratuberculosis survival causing tuberculosis in domestic fowl. Diagnosed Johne‘s disease in dairy cows. KEY SKILLS Equipment: IV machine, Light Microscope, and Animal Transport Hauling. Computer: Proficient in Microsoft Office (Word, Excel and Publisher) and Adobe Photoshop, and learn computer programs quickly. Applicable Certifications / Licenses: CPR and First Aid Certification, 20xx; Valid AL Driving License, exp April 20xx auburn.edu/career | 334.844.4744 READING THE JOB DESCRIPTION 1. Read job description 2. List skills sought that you possess 3. Incorporate skills into résumé bullets SAMPLE JOB DESCRIPTION SCHOOL AND FAMILY PROGRAMS INSTRUCTOR (Seasonal/Part-time) JOB FACTORS – Teach all Zoo daytime education programs: Field Trip programs, ZooMobiles, Mommy and Me, Family Fun Programs, Keeper for a Day, and Tours – Commit to complete intensive training, covering all daily education programs – Commit to work multiple weekday and Saturday mornings – Prepare and breakdown program materials – Attend all mandatory staff meetings QUALIFICATIONS – Experience working with children required – Willing to handle and work with animals, including snakes and other reptiles, mammals, amphibians, and invertebrates – Willing to drive outreach van – Excellent oral communication skills – Appreciate environmental education and committed to conservation/animal welfare – Professional dress, appearance, conduct – Must possess valid state driver‘s license EDUCATION At least 2 years of college experience with a major in biology, zoology, education, psychology, or related field SAMPLE SKILL LIST Teach / experience with children Flexible work hours Prepare program materials Attend staff meetings Handle animals Drive van Oral communication skills Professional dress, etc. Valid driver’s license Note how relevant skills/experience have been incorporated into this résumé. Also note that not all skills have been met and not everything on the résumé is directly relevant to the job. The more your past experience matches their needs, the more competitive your application. 17 SENIOR SEEKS MAJOR-RELATED INTERNSHIP READING THE JOB DESCRIPTION 1. Read job description 2. List skills sought that you possess 3. Incorporate skills into résumé bullets SAMPLE JOB DESCRIPTION NON PROFIT ORGANIZATION DEVELOPMENT INTERN DESCRIPTION – Support Development team in all aspects of revenue generation from fundraising events to major donors. – Assist team with planning, communications, marketing materials, and execution of internal and external events. – Assist with grant research and writing and annual donor appeals. – Research Corporate Donor prospects. – Analyze and research donor trends. REQUIREMENTS – Prefer Public Relations, Marketing, Business or related fields majors. – Experience in Microsoft Word, Publisher and Excel – Design and editing experience in Adobe Photoshop, Illustrator and InDesign. – Strong communication (verbal & written), interpersonal and organization skills. – Experience in event planning. – Experience in internet research. SAMPLE SKILL LIST Event planning Communication/Marketing materials Execute events Grant research/writing Research/analyze Public relations major Adobe suite Word, Publisher, Excel Design and edit Communication (verbal/written) Note how relevant skills/experience have been incorporated into this résumé. Also note that not all skills have been met and not everything on the résumé is directly relevant to the job. The more your past experience matches their needs, the more competitive your application. 18 T I G E R S R . AW E S O M E 123 Smith St. | Auburn, AL 36830 | 123.123.1234 | [email protected] SUMMARY OF QUALIFICATIONS Effective and goal-oriented communicator (verbal and written) with sales and outreach experience Creative individual experienced in developing marketing pieces and event planning Proficient in Microsoft Office (Word, Publisher and Excel), Apple Pages, social networking and internet research Experience with Adobe InDesign and Dreamweaver EDUCATION Auburn University, Auburn, Ala. | Bachelor of Arts in Public Relations; May 20xx Minor: English GPA: 3.45 EXPERIENCE Career Center; Auburn, Ala. | Public Relations Intern; May 20xx – present Design communication and marketing pieces with Adobe Photoshop and Illustrator Create social media content/schedule to maintain Facebook, Twitter and blog accounts Write press releases for Center events to increase student and alumni participation Plan and execute three (3) orientation breakfasts, educating over 75 campus partners on updated services and resources Student Society of America; Auburn, Ala. | President; August 20xx – May 20xx Managed meetings and delegated responsibilities to members to increase productivity Coordinated social and professional development events for membership Increased membership from 20 to 80 by implementing marketing plan and increasing membership benefits Tracked membership growth and maintained contact information in Excel Secretary; October 20xx – September 20xx Collaborated with group of five (5) to found chapter at Auburn University Wrote and edited officer and member meeting minutes to submit to National office First Year Experience; Auburn, Ala. | Student Assistant; August 20xx – May 20xx Designed and edited website content Presented to 30 professionals from 15 universities at regional conference Camp War Eagle Counselor; November 20xx – July 20xx Communicated with over 120 students to educate on University services Facilitated small group discussions on college environmental and social concerns Office of Undergraduate Admissions and Recruiting; Auburn, Ala. | Student Recruiter; May 20xx – May 20xx Made cold calls to prospective students to answer questions and educate on University resources and programs Recruited prospective students at 15 events throughout Alabama, Georgia and Tennessee HONORS Delta Epsilon Iota Honor Society, President, January 20xx – present Really Awesome Public Relations Scholarship, 20xx/20xx Auburn University Career Center SENIOR SEEKS FULL-TIME JOB A U B I E B . AW E S O M E 123 Aubie Drive, Apt. 10 | Auburn, AL 36830 | (334) 123-1234 | [email protected] OBJECTIVE To obtain an entry level mechanical engineer position utilizing problem solving, communication, and organizational skills. EDUCATION Auburn University Bachelor of Mechanical Engineering Major GPA: 3.25 Certification: Occupational Safety and Health Administration (OSHA) Study Abroad Toured plants, observing international business and team practices SAMPLE JOB DESCRIPTION QUALITY CONTROL SPECIALIST Auburn, AL May 20xx Germany June – July 20xx EXPERIENCE NASA Lunabotics Mining Competition Auburn, AL Team Member for Senior Design Project August 20xx – Present Design subsystems of robot using CAD Collaborate with team of five (5) Mechanical Engineers and four (4) Electrical Engineers to produce tele-operated robot Develop PowerPoint presentation to present results Mercedes-Benz Vance, AL Co-Op (3 semesters) January 20xx – August 20xx Collaborated with Senior Engineers to monitor day-to-day quality control of automobiles Gathered and analyzed statistical data from Body & Paint Shops to submit to quality control team Created first standardized decontamination system for Paint Shop Developed inventory system and database for vital mechanical parts for Body Shop Gap, Inc. Auburn, AL Assistant Manager/Sales Support Associate July 20xx – December 20xx Led team of 5 to improve service quality, increasing sales by 25% over 3 months Balance 20 hours of work with full academic course load Recognized as Sales Associate of the Quarter in 20xx KEY SKILLS Material/Structural Analysis Conducted finite element analysis Performed static and dynamic analysis Tested strength of materials Related Courses: Advanced Mechanics of Materials, Nondestructive Evaluation of Materials and Structures, Mechanics of Materials, Kinematics and Dynamics of Machines, Materials Science Design and Manufacturing Participated in engineering design process in fast-paced environment Understand basic manufacturing processes including use with machines such as lathes, drill presses, and table saws Related Courses: Comprehensive Design I and II, Measurements and Instrumentation, Machine Design, Design and Manufacturing Computer Built presentations in PowerPoint and working databases in Excel Utilized MATLAB in plant environment for four years Utilized ANSYS, Working Model, and Solid Edge (CAD) in classroom setting Edited website using Microsoft Sharepoint and Dreamweaver auburn.edu/career | 334.844.4744 READING THE JOB DESCRIPTION 1. Read job description 2. List skills sought that you possess 3. Incorporate skills into résumé bullets ESSENTIAL RESPONSIBILITIES – Troubleshoot quality issues to determine root cause of problem. – Develop, implement, and monitor countermeasures to vehicle quality issues. – Gather and analyze statistical data in order to determine vehicle related quality trends. – Utilize statistical data to drive vehicle quality improvement ideas. – Collaborate with departments in order to implement improvement ideas. – Write detailed reports of vehicle quality analysis and make recommendations. JOB REQUIREMENTS – Bachelor degree in Engineering and 0 - 2 years of Engineering experience. – Able to perform multiple tasks with multiple priorities and time frame. – Able to travel domestically/internationally. – Strong analytical problem solving skills and effective decision making. – Strong planning and organizational skills. SPECIALIZED SKILLS / KNOWLEDGE – Experience working with word processor, spreadsheet, database, and presentation applications and/or software. – Possess technical skills and knowledge of quality control systems in a fast paced manufacturing environment. SAMPLE SKILL LIST Understand quality planning Bachelors in Engineering Multitask Travel Analytical/decision making Planning/organizing Collaborate Presentation/database software Note how relevant skills/experience have been incorporated into this résumé. Also note that not all skills have been met and not everything on the résumé is directly relevant to the job. The more your past experience matches their needs, the more competitive your application. 19 EDUCATION GRADUATE SEEKS TEACHING POSITION SMART E. STUDENT Permanent: 3333 Sunny Lane | Birmingham, AL 35242 Current: 123 College St. | Auburn, AL 36830 | 123.123.1234 | [email protected] Summary of Qualifications Certified early childhood education teacher (pre-k - 3rd grade) who incorporates diverse teaching methods to meet students‘ varying needs and interests Excellent communicator, whether reading creatively and energetically to students or building rapport with students, parents, faculty and administration Proven problem solver with strong organizational, delegation and time management skills Creative professional utilizing technology (Smart Boards, Smart Tables, iPads), materials and resources to create imaginative lesson plans and play opportunities EDUCATION Auburn University, Auburn, AL Bachelor of Science, Early Childhood Education, May 20xx GPA: 3.43 Alabama Class A & B Certifications, Early Childhood Education Study Abroad, Brussels, Belgium AU Department of Defense Student Teaching, Jun - Aug 20xx CLASSROOM EXPERIENCE Student Teacher, Vestavia Hills Elementary, Liberty Park, Vestavia Hills, AL, Jan - May 20xx Developed and implemented semester-long kindergarten classroom lesson plans, meeting all learning objectives Communicated with supervising teacher to identify students‘ progression Met with parents/guardians to discuss children‘s progress and determine mutual goals and priorities for their children Observed Dynamic Indicators of Basic Early Literacy Skills (DIBELS) assessment Implemented discipline plan, managing full classroom supervision and instruction for four weeks Participated in graded level book study; Literacy Work Stations by Debbie Miller Attended all grade level, faculty, reading data, and school-wide professional development meetings 2nd Grade Literacy Instructor, Wrights Mill Elementary School, Auburn, AL, Sep - Nov 20xx Instructor, Ages 4-8, Auburn University Summer Enrichment Program, Auburn, AL, Jun - Jul 20xx Kindergarten Music Instruction, Edward Bell High School, Camp Hill, AL, Dec 20xx Language Arts Instruction, 1st Grader, Cary Woods School, Auburn, AL, Oct 20xx Kindergarten P.E. Instruction, Auburn Early Education Center, Auburn, AL, Sep 20xx Kindergarten Observation First Week, Jeter Primary School, Opelika, AL, Aug 20xx RELATED EXPERIENCE Daycare Volunteer, Boykin Center, Auburn, AL, Jan - Feb 20xx Built rapport quickly with children ages four to seven 2nd Grade After School Program Volunteer, Northside School, Opelika, AL, Mar - Apr 20xx After School Tutoring Program Volunteer, Housing Authority: City of Opelika, Opelika, AL, Oct - Dec 20xx Tutored diverse student population on strategic study skills Assessed individual student needs to develop meaningful relationship and study plan Mentor, Best Buddies, Auburn, AL, August 20xx - May 20xx Academically and socially mentored an 18-year-old male with autism COMPUTER SKILLS Proficient in Microsoft Office (Word, PowerPoint, Excel and FrontPage), Inspiration, Adobe Acrobat, Apple iTunes Podcast, Apple iLife Garageband, Quick Time, RealPlayer, multiple Multimedia Productions and Windows applications 20 Auburn University Career Center auburn.edu/career | 334.844.4744 Student Assistant; Auburn, AL; May - Aug xx | Computer Lab Support; Auburn, AL Maintained operational readiness of computer labs Identified and corrected printing problems War Eagle Girls and Plainsmen; May xx – Apr xx | Auburn University; Auburn, AL Selected as one of 25 members to serve as Official University Hosts and Hostesses Collaborate with President, his staff, faculty, and Board of Trustees to promote pride and represent Auburn at University and athletic events Led guided tours of campus to alumni and potential donor groups President, School of Nursing; Oct xx – Present | Auburn University; Auburn, AL Coordinate one social and one service project a semester Present School‘s accomplishments at biweekly SGA Schools Council Meetings Conduct biweekly Nursing School Council meetings Communicate and compare goals with the Dean of the School regularly Organize Junior Class orientation, serving 30 students EXPERIENCE RELATIVE CLINICALS/COURSES Preceptorship; SICU at Vanderbilt University Medical Center; Nashville, TN; Spring xx; 256 hrs Leadership/Management Clinicals; East Alabama Medical Center (EAMC); Opelika, AL; Spring xx; 48 hrs ICU Clinicals; EAMC and Columbus Regional; Columbus, GA; Fall xx; 112 hrs Community Hours; Various sites in local area; Lee County, AL; Fall xx; 112 hrs Psychiatric Clinicals; Children’s Hospital; Birmingham, AL; Summer xx; 90 hrs OB Clinicals; EAMC; Opelika, AL; Summer xx; 74 hrs Labor and Delivery Clinicals; University of Alabama at Birmingham; Birmingham, AL; Summer xx; 16 hrs Medical Surgical/Orthopedics Clinicals; EAMC/Healthsouth; Montgomery, AL; Spring xx; 108 hrs Pediatric Clinicals; Columbus Regional and Children’s Hospital; Birmingham, AL; Spring xx; 72 hrs Cardiac Stepdown Clinicals; EAMC; Opelika, AL; Fall xx; 180 hrs Caring for Children with Chronic Illnesses; Auburn University; Auburn, AL; Fall xx; 3 hrs Auburn University; Auburn, AL | Bachelor of Science in Nursing; May xx GPA: 3.54 Minor: Spanish EDUCATION To participate in the Vanderbilt Pediatric Nurse Residency Program, enhancing my knowledge and nursing skills while becoming an independent and confident RN. OBJECTIVE 123 Brooke Lane | Auburn, AL 35645 | (334) 123-1234 | [email protected] TIGER WORKER PAGE 2 Foreign Language: Spanish: Fluent Computer: Proficient in Microsoft Office (Word, PowerPoint, Excel) as well as Internet research KEY SKILLS National Student Nurses Association; Fall xx - Present Auburn University Association of Nursing Students; Fall xx - Present Small Group Bible Study; Leader, Fall xx Camp Bridges (camp for kidney-transplant / dialysis children); Staff Volunteer, Fall xx Summer Mission Project; East Asia, Summer xx Student Government Association; 20xx Miss Auburn Campaign Manager, Spring xx; Cabinet: Assistant Director of Organizations, Spring xx - Spring xx Panhellenic; Cabinet: Director of Miss Greek Week Pageant (raised over $8,000 for Leukemia Society), Spring xx; Recruitment Counselor, Summer xx Social Sorority; Miss Greek Week Representative: Food Bank Coordinator, Spring xx; Leadership Chairman, Fall xx - Fall xx Adopt-A-School; Volunteer, Fall xx – Spring xx 1st and 2nd Grade Sunday School; Teacher Assistant, Fall xx - Fall xx CAMPUS/COMMUNITY INVOLVEMENT Sigma Theta Tau: Honor Society of Nursing Leaders and Scholars; Spring xx - Present Golden Key: Top 15% GPA for each college and school on campus; Spring xx - Present Omicron Delta Kappa Leadership Honorary; Spring xx - Present Tri-Beta Biological Honor Society; Spring xx - Present Cater Society: Top 15 Sr Women Leaders at Auburn University; Spring xx - Spring xx Auburn University Leadership Scholarship; Fall xx - Spring xx Mortar Board; Vice President; Spring xx - Spring xx Order of Omega Greek Leadership Honorary; Spring xx - Spring xx Rho Lambda: Panhellenic Leadership Honorary; Spring xx - Spring xx Cardinal Key Junior Leadership Honorary: Chairman, Juvenile Diabetes Research Foundation Walk-A-Thon; Recipient, Hardest Working Committee Chairman Award; Spring xx - Spring xx Winnifred Boyd Leadership Award: Most Outstanding Panhellenic Member; Spring xx Who’s Who Among American Universities and Colleges; Spring xx Phi Eta Sigma: Freshman Scholastic Honorary; Spring xx - Spring xx HONORS/AWARDS Receptionist; May - Aug xx – xx | Printers and Stationers Incorporated; Florence, AL Greeted customers at door and assisted on sales floor Answered phones and directed customer to appropriate sales representatives Organized and filed documents Arranged sales window displays Ran errands to post office, bank, accountant‘s office, etc. Assisted in planning special events EXPERIENCE CONTINUED T. WORKER NURSING GRADUATE SEEKS RESIDENCY 21 22 EDUCATION Auburn University Auburn, AL US Bachelor of Arts - 5/20XX 121 Semester Hours Major: Political Science, Italian Language (Double Major) GPA: 3.50 out of 4.0 Department of State (Educational & Cultural Affairs) 9/20XX - 8/20XX Washington, DC US Grade Level: 02 Intern, Public Affairs Assistant, GS Hours per week: 20 – Wrote articles in Bureau newsletter & press releases – Supervised contractors on communications project – Contacted and pitched media for program publicity – Assembled financial and budget information for use in ECA material – (Contact Supervisor: Yes, Supervisor’s Name: Nina Bishop, Supervisor’s Phone: 202.203.7024) U.S. Consulate (Department of State) 9/20XX - 4/20XX Milan, Lombardy Italy Grade Level: NA Political and Economic Section Intern, NA Hours per week: 45 – Researched and wrote regional economic and political briefs for US Ambassador’s Milan consulate district visits – Worked with Italian professionals in regional chambers of commerce, banks, NGO’s and government offices to compile briefs – Utilized Italian language skills and political and cultural knowledge in a variety of settings – (Contact Supervisor: yes, Supervisor’s Name: Lisa Miller, Supervisor’s Phone: State Dept in Wash. DC) Alabama Cooperative Extension 9/20XX - present Auburn, AL US Salary: 20 USD Per Hour Program Coordinator Hours per week: 40 – Oversee three mentoring programs in limited resource communities – Recruit, train and manage 25 adult mentors and 30 youth – Develop marketing and training materials for use in FMP programs and other county mentoring initiatives – Write and manage program grants, hire outside contractors for grant implementation – Communicate in Spanish with program participants and their families – (Contact Supervisor: Yes, Supervisor’s Name: Clyde Jackson, Supervisor’s Phone: 703.324.5369) WORK EXPERIENCE Permanent Temporary Promotion Federal Career Intern Full Time US-DC-Washington/Metro US-VA-Northern United States of America No GS-02-?, 06/20XX-08/20XX Yes DESIRED LOCATIONS Work Schedule: AVAILABILITY Job Type: Country of Citizenship: Veterans’ Preference: Highest Grade: Contact Current Employer: Smarty Auburn 1111 President Drive | Washington, DC 20005 202.200.2222 | [email protected] Advanced Advanced Advanced Spanish Spoken: Written: Read: GWU Professor, Italian Language & 202.777.3333 [email protected] Personal George Washington Phone Number: Email Address: Reference Type: St. Anthony’s Church, Falls Church, VA: Substitute Instructor, ESL: Present Other Roles – Council of the College of Arts & Sciences: Italian Department Representative: 9/20XX 5/20XX – International Residence College: Academic Affairs, Committee Chair: 9/20XX - 5/20XX – Jefferson Literary & Debating Society: Member: 1/20XX - 5/20XX – European Society: Culture Chair: 1/20XX - 1/20XX Societa Italiana (Italian Society), President, 9/20XX - 5/20XX – Recruited executive committee members, planned meetings, managed a membership base of 40+ students – Organized club involvement in national Italian-American collegiate workshops and events – Created community events with local Italian businesses and restaurants Leadership and Service Roles Kaleidoscope Center for Cultural Fluency: Social Diversity Program, Director, 9/20XX - 5/20XX – Developed forums for dialogue between diverse student groups – Built partnerships between student groups through cultural programming ADDITIONAL SKILLS INFORMATION – Strong written and oral communication skills – Strong analytical abilities and problem solving capabilities – Grant writing experience (awarded “Dream Catchers” Program Grant by Community and Recreation Services, Fairfax County Government, Dec. 20XX – Regional expertise in Balkan, Post-Soviet and Western European political issues (including extensive regional travel and language capabilities) – Proficient in Microsoft Office programs Literature REFERENCES Member Advanced Advanced Advanced Italian Spoken: Written: Read: AFFILIATIONS National Italian American Foundation LANGUAGES GRADUATE SEEKS FEDERAL JOB Auburn University Career Center IMA FROM ABROAD I. ABROAD PAGE 2 auburn.edu/career | 334.844.4744 Represent the Department of Nutrition and Food Science University Scholarship Committee; Aug 20xx-present Review undergraduate scholarships as a panelist Research Forum Committee; Aug 20xx-present Organize Forum for students to present their research CERTIFICATIONS HACCP Certification: 20xx Professional Food Manager Certification: 20xx CAIUS Laboratory, St. Xavier‘s College; Mumbai | Researcher; Aug - Dec 20xx Performed protein extraction, purification and estimation KEY SKILLS Computer: Microsoft Office (Word, Publisher, PowerPoint, Excel, Access) Language: English, fluent (verbal and written) PRESENTATIONS Relationship between Protein Thermal Stability and Glass Transition in GelatinPolyol and Gelatin-Water Mixtures (Pending) National IFT Conference, Las Vegas, Jul 20xx Effect of Food Additives on the Glass Transition and Thermal Stability of Gelatin Research Forum, Auburn University (Awarded 2nd Prize), Mar 20xx Cancer Research Institute (CRI); Mumbai | Laboratory Training; 20xx Learned various sophisticated techniques and equipment operation during summer University of Mumbai; Mumbai | National Symposia Committee; Jan - Mar 20xx Organized symposium: “Recent Trends in Life Sciences and Biotechnology‖ training About Thyme Caterers; Auburn, AL | Food Service; Aug - Dec 20xx Managed catering for executive suites at all football games Athletic Dept; Auburn, AL | Tiger Tutor; Jan 20xx-present Assess student needs to develop Biology and Biochemistry course knowledge OBJECTIVE To obtain full-time product development/QC/RandD position in the food industry utilizing results-oriented motivation along with analytical, conceptual, leadership, communication, presentation, and team skills SCHOLARSHIPS AND AWARDS Nominated as Outstanding Graduate Student (2009-2010); Dean’s Fellowship (20xx -20xx): Graduate School, Auburn University J. S. Bruno Endowment for Academic Excellence Scholarship (20xx-20xx): College of Human Sciences, Auburn University 2nd Rank Merit Award (20xx-20xx); Life Sciences Department Merit Scholarship EDUCATION (20xx-20xx): University of Mumbai Auburn University; Auburn, AL | Master of Science: Food Science & Tech; Aug 20xx Department of Life Science and Biochemistry Scholarship (20xx-20xx); St. Xavier‘s Thesis: Effect of food additives on the glass transition and thermal stability of Institute of Management Scholarship (2005-2006); A. Monteiro Scholarship gelatin (20xx-20xx); Dr. Y. Lawande Memorial Scholarship (20xx-20xx): St. Xavier’s University of Mumbai; India | Master of Science: Life Sciences; May 20xx College Bachelor of Science: Life Sciences and Biochemistry; May 20xx Honors Program PROFESSIONAL MEMBERSHIPS Institute of Food Technologists (IFT) EXPERIENCE Dixie IFT Dept of Nutrition & Food Science; Auburn, AL | Grad Research Asst; Aug 20xx-present Food Science Club-Auburn University Conduct laboratory assays Research and develop literature reviews ACTIVITIES Compile inventories and data Auburn University; Auburn, AL | Graduate Council Senator; Jan 20xx-present 123 South Gay St., B | Auburn, AL 36830 | 334.555.1234 | [email protected] INTERNATIONAL / MASTERS STUDENT SEEKS FULL TIME JOB 23 24 Home: 123 Main Street Anywhere, AL 12345 Teaching Assistant; Mar 20xx to May 20xx | Victoria University of Wellington; New Zealand Supervised introductory physics laboratory course. Teaching Assistant; Oct 20xx to Jun 20xx | Auburn University; Auburn, AL Supervised introductory physics laboratory course. TEACHING EXPERIENCE Research Assistant; Dec 20xx to Feb 20xx | Victoria University of Wellington; New Zealand Designed and developed electronics for an urban simulation project. Research Assistant; Nov 20xx to May 20xx | Victoria University of Wellington; New Zealand Developed software and hardware for a microprocessor-based internal combustion engine controller. Research Assistant; Jun 20xx to Sep 20xx | Auburn University; Auburn, AL Assembled and tested multiwire proportional chambers for an electromagnetic particle calorimeter. Research Assistant; Jun 20xx to present | Auburn University; Auburn, AL Plan, execute, and analyz experiments to measure the performance of realistically heavy iron detectors. Develop a detailed model of the responses of the Heavy Nuclei Experiment on HEAO-3 to high energy cosmic rays. Apply this model to the analysis of HEAO- 3 flight data. RESEARCH EXPERIENCE B.Sc., Physics; April 20xx | Victoria University of Wellington; New Zealand Ph.D., Physics; Spring 20xx | Auburn University; Auburn, AL Thesis Advisor: Professor Edward C. Stone, Jr. Thesis Title: Ultra-heavy Element Abundances in the Cosmic Radiation EDUCATION Work: Physics Dept. 220-51 Auburn University, AL 36849 Curriculum Vitae W: 205.844.XXXX C: 205.123.XXXX [email protected] STUDY A'LOTTA P. 2 Setting up research programs with emphasis on the fundamental issues and conceptual framework. Monte Carlo simulations of particle diffusion. Charged particle detectors, especially ionization and Cerenkov counters. Use of the UNIX operating system and the language "C"; also, knowledge of PASCAL and FORTRAN. Assembler programming with the 6502 and 6800 series microprocessors. Analog and digital electronic circuit design. Proficient in Microsoft Office (Word, PowerPoint, Access, and Excel). New Zealand citizen (U.S. student visa). CITIZENSHIP Mountaineering and backpacking. Global problems, priorities, and politics. INTERESTS/ACTIVITIES "The Cosmic Ray Abundances of the Platinum-Lead Elements as Measured on HEAO-3," D.J. Fixen, C.J. Fixen, C.J. Waddington, W.R. Binns, M.H. Israel, J. Klarmann, T.L. Garrard, K. O'Connor and E.C. Stone, Proceedings of the 18th International Cosmic Ray Conference, Bangalore, India (19XX), paper OG1-22. "Platinum and Lead in the Primary Cosmic Radiation," W.R. Binns, N.R. Brewster, D.J. Fixen, T.L. Garrard, M.H. Israel, J. Klarmann, K. O'Connor, E.C. Stone and C.J. Waddington, Astrophysical Journal Letters (to be submitted). PUBLICATIONS/PRESENTATIONS Senior Scholarship, Victoria University of Wellington. Florance Prize (best second-year physics student), Victoria University of Wellington. New Zealand Junior National Scholarship. AWARDS KEY SKILLS S. A’LOTTA CURRICULUM VITAE Auburn University Career Center auburn.edu/career | 334.844.4744 Alternative Student Breaks | Auburn, AL Trip Advisor | Sep. 2011-Dec. 2011 Advised student leader in planning and preparing for Savannah, GA trip Utilized risk management strategies on substance free service project Masters Internship | Dec. 2011-Present Southern Association of Colleges and Schools Accreditation Packet (3.4.9) Collect data from colleges and units throughout the university Compiled 3.4.9 SACS Accreditation report in Xitracs tracking software Collaborated with campus partners and administration Advisor to: Peer Career Advisors | Apr. 2011-Present Train and equip selected students with required skills and knowledge Manage group of highly motivated and academically successful students Plan, with assistance, multiple training sessions throughout semester Supervise, review and evaluate student leader performance Bench marked, developed and implemented Peer Career Advisor program Auburn University Career Center | Auburn, AL Graduate Assistant Career Advisor; Aug. 2010-present Critique, evaluate and review over 2,700 professional documents Coach and advise students in determining majors Present to students on professional skills and Career Center services Develop understanding of university wide curricula offerings Effectively utilize Microsoft Office (Word, Excel, PowerPoint) programs Experience Auburn University | Auburn, AL Master of Education, Administration of Higher Education | May 2012 Bachelor of Arts, Psychology | May 2010 Concentration: Biomedical Science Education Highly motivated and driven team leader and contributor and administrators Proven integrator, developing relationships with students, parents, faculty and professional conferences Experienced public speaker, speaking at recruitment events, classroom lectures academic areas Passionate student advocate, advising students in learning community, career and Summary of Qualifications 123 East University Dr | Auburn, AL 36832 | 123.123.1234 | [email protected] AUBURN TIGER p. 2 Advanced knowledge in Microsoft Office (Word, Excel, PowerPoint, Outlook) Proficient in Blackboard; Blackboard Toolkit; C3M; TutorTrac; Xitracs Working knowledge of STG Housing; Banner; Dreamweaver; Canvas Project Safe Zone trained and knowledgeable Key Skills Mantooth, K., Tiger, A. (Dec. 2011). ―Peer Advisors: Researching, Bench Marking and Getting Started.‖ Southern Association of Colleges and Employers. Savannah, GA. Tiger, A., Payne, B., Taylor, A. (Nov. 2011). ―Learning Community Early Intervention Program Helping Students Sustain Into the Sophomore Year‖. National Learning Community Conference. Chicago, IL. Bowden, T., Homesley, J., Tiger, A. (May 2010). ―Connections that Count: Utilizing Engaging Activities in the Classroom that Promote Connections that Carry Over‖. The Southeast Learning Community Consortium. Auburn, AL. Presentations Academic Survival Team, Team Leader | May 2007-May 2009 Presented on Study Skills, Time Management and Academic Services Co-authored presentation on various academic success strategies and skills Auburn University Academic Support | Auburn, AL Program Assistant, Supplemental Instruction/Study Partners | Aug. 2009-May 2010 Implemented and planned staff training for 50+ student workers Facilitated personality and communication style inventories Coordinated schedule of 25 students Supervised Study Partners Reception Area UNIV 1000: The Auburn Experience | Auburn, AL Instructor | Aug. 2011-Dec. 2011 Designed and implemented lesson plans for freshman orientation course Cultivated open environment for discussion Peer Instructor | Fall: 2007, 2008, 2009; Spring 2008, 2009, 2010 Freshman Orientation Parent Counselor | Feb. 2009-Jul. 2009 Led group sessions (80-120 parents) regarding college transition information Auburn University First Year Experience | Auburn, AL Graduate Assistant Learning Communities (LC) | Aug. 2010-Dec 2011 Designed/executed academic intervention model for academically at risk students Piloted University-wide ―Mid-Term Grade Intervention‖ model Coordinated placement of over 1000 students into 43 cohorts opportunities Evaluated and selected learning community offerings for future semesters Planned, coordinated and implemented regional summit hosting 75 professionals Advised 5 Learning Community Ambassadors Experience Continued A. Tiger CURRICULUM VITAE 25 COVER LETTER WRITING COVER LETTER BASICS Your cover letter expands upon relevant experiences and skills, demonstrate writing skills and clarifies any issues (experience, GPA, etc.) that may need it. Your cover letter is a one-page document and should be written in a standard business letter format. Here are some key tips to remember: Header. Create a ―letterhead‖ that matches your résumé, setting margins and type to match so you present a packet of information that goes together. Address Block. Name, title, company name, address, city, state, zip code. Salutation. Ideally, address the letter to a Mr./Ms. LastName (call and ask to whom to address the letter, the correct spelling and title and/or research on CareerShift at jobs.auburn.edu). Address to ―Hiring Manager for [name of position]:‖ if you cannot identify a specific person. First Paragraph. Let the reader know why they are receiving the letter (the job title and where you found it) and identify how your personal traits and qualifications are a fit for the position. You may also want to let them know what degree you are working on or have recently completed. If applicable, also mention the name of the person who suggested you apply. ATTACHING COVER LETTER/RÉSUMÉ TO EMAIL Many of your communications with potential employers will likely be via email. To utilize email to its full potential, do the following: – Do type the position title in the subject line. – Don‘t include email address, date or employer‘s address in the email body as that is transmitted electronically. – Don‘t leave spaces between the closing and the typed name as there will be no signature. – Do check to make sure attachments are attached before sending. – Do follow-up initial email with brief email asking if attachments were transmitted and readable. Gracefully, let the employer know that you will resend attachments if there was a glitch in the transmission. Resource: Greene, B. Get the Interview Every Time. 2004. TYPICAL COVER LETTER MISTAKES Your cover letter should expand upon your experience and skills, and it answers these two questions: Why are you qualified for the job? Why are you interested in the job? Make sure you take advantage of this powerful personal marketing piece and DON’T… – Send your résumé without a cover letter. – Appear lazy, failing to address letter to a specific person. – Focus on what you want from the employer instead of what you can do for them. Consider including a company fact if it is something you – Appear generic, not tailoring how your skills/experience have been following or mention how their mission or value match the specific needs of the job/company. statement is significant to you. However, don‘t take space – Allow misspellings or incorrect grammar/punctuation. educating them on their organization or the position. – Rehash your résumé. Second Paragraph. Identify three skills listed in the job – Ramble, focusing on your whole story instead of just the description and communicate to the reader that you have relevant part. You have the interview to expand. demonstrated these skills successfully in past work, – Use qualifiers such as ―I feel‖ or ―I believe.‖ Simply and leadership, academic or volunteer positions. This section confidently state your skills and what you offer. should expand on what is listed on your résumé, so do not – Leave the ball in the employer‘s court. State that you will reiterate your résumé or direct them to your résumé. They follow-up if possible. know it‘s there. Use simple and straight forward sentence structure, but Third Paragraph. Thank the reader for their time and avoid starting every sentence with ―I‖ or ―my.‖ The reader identify when you will be following-up with them to should reach the end of your letter thinking, ―This person discuss the possibility of meeting if that is an option. This fits the job description!‖ because you used the language might also be where you share your availability and from the job description and confidently and succinctly told flexibility in geographic location. them that you are the match. Closing. End the letter with Sincerely, three spaces and your name. Don‘t worry about the signature if you are submitting it on-line. Have someone else (family, friend, advisor, faculty member, career center staff member) review your cover letter. Computer spell/grammar checks do not catch everything. Remember, potential employers take cover letters very seriously, so be sure that you do, too. 26 Auburn University Career Center COVER LETTER FORMAT TIGER WORKER 123 Brooke Lane | Auburn, AL 35645 | (334) 123-1234 | [email protected] Header, font(s) and margins should match format of résumé. May 20, 20XX Date followed by 1-2 spaces Mr. U. R. Employer Director, Personnel Department We Have Lots of Money, Incorporated Auburn, AL 36830 Address followed by 1 - 2 spaces Dear Mr. Employer: (always address to particular person) Salutation, followed by colon and 1 space Introductory Paragraph: Grab the reader‘s attention by sharing applicable personal traits and skills to gain the readers attention. Then, state why you are writing; name the position or type of work for which you are applying; and mention where you learned of the position or organization. Give specific dates if you have had specific conversations with a person, and include this personal reference as it may attract more attention. Body: The next one or two paragraphs should be your sales pitch. Explain why you are interested and how you best fit this position. ―Tease‖ the reader enough to read your résumé. Emphasize particular skills or duties that are part of the job description. As a recent graduate, you may want to use a paragraph to address academic qualifications and another paragraph to highlight experience and skills. Illustrate in this section that you have knowledge of the company‘s needs and of the position to demonstrate you have done your ―homework.‖ Be confident! Closing Paragraph: Be short and to the point. Indicate what steps you would like to happen next—if you want an interview, ask for it! Passive Approach: Results from you saying, ―I look forward to hearing from you,‖ and places responsibility on the employer to make the next move. Active Approach: Puts you in the position to initiate contact with the employer. State a specific date in the near future when you will verify receipt of the letter and/or seek to arrange an appointment. If you say you will contact them, do! Finally, thank the employer for his or her time and consideration. Sincerely, Body should be single spaced, left justified and have one space between each paragraph Closing, ―Sincerely‖ is appropriate, followed by 3 spaces Sign name in blue or black ink Do not ―sign‖ if attaching to an email Ima Tiger Typed name, followed by 1 - 2 spaces Enclosure auburn.edu/career | 334.844.4744 Enclosure can be typed if you are forwarding résumé, reference page, transcripts, etc. 27 OTHER LETTERS TO SEND Focus your letters more on the employer than on yourself. Market how your needs meet those of the employer, and entice them to want to learn more about you. Print any letters on the same résumé quality paper that you use to print your résumé and cover letter. These letters should always be limited to one page, errorfree, timely and honest. Thank You for Plant/Office Visit: Thank them for the time and opportunity to visit their plant/office on (date). If applicable, thank individuals for their special efforts. Thank them for accommodations, meals, air fare or other expenses paid. Include any receipts needed for reimbursement. Express your interest in the company. Re-emphasize what you can offer to fit their needs. Letter of Acceptance: Used to indicate your pleasure in Prospecting Letters: Used to market yourself, lets the having received the company‘s offer. Include your employer know you have qualities they may need in an understanding of the offer: position, location, starting employee and suggests an action plan such as an interview. salary, bonus, starting date and relocation expenses. Networking Letter: Used to market yourself as well as Mention any enclosures included. Tell of plans and make a connection between you and the reader (e.g. they anticipated arrival date. Indicate enthusiasm for the job and are an AU alum, have a mutual acquaintance or similar the opportunity with the company. interest or background). Do not pressure the reader but let Letter of Acknowledgment: Requesting More Time for them know what kind of job you are seeking; request a Decision: Used to acknowledge receipt of the offer on meeting that is at a mutually convenient time, and indicate (date). Express appreciation and continued interest in the that you will call to make those arrangements. company. Indicate reasons for time extension needed (if Thank You Letters: Used to highlight your key strengths possible) and request any information you lack. Specify and remind them who you are and why you should be hired. exactly when you expect to make your decision. This situPersonalize both the company information and your ation usually requires a prior phone conversation, but specific fit to that company. Make sure your letter is always follow up with a letter to verify. unique. Letter Rejecting Offer: Used to communicate that you Any time someone spends more than ten minutes assisting have given considerable thought to the offer but have you in any business situation, send a thank you letter. For decided not to accept it as outlined in their letter of (date). any formal correspondence, follow appropriate business Indicate that it has been a difficult decision for you. Thank format. Use good quality paper, preferably matching that of them for their time, effort and consideration. Let them know that their confidence in you was appreciated, and your résumé and cover letter. mention aspects of the position or company that were Thank You for Interview: Indicate your appreciation for appealing to you. their time and the opportunity to speak with them on (date) and at (location). Stress the importance of learning the Response to Letter of Rejection: Used to thank them for information provided and your interest in the possibility of informing you of their decision and for considering you. If using your background, education and experience (give you are still interested in them, tell them you look forward specific examples based on the interview conversation) for to being considered for future positions. the position discussed. Indicate that you will furnish any Resource: Job Choices 2006. National Association of additional information or are including requested Colleges and Employers information. Restate personal qualities which make you uniquely qualified for the position and which may or may not have been discussed in the interview. Encourage them to let you know if further information is needed. Let them know you look forward to hearing their decision. Thank You for Plant/Office Visit Invitation: Thank them for the letter/phone call of (date) offering a plant/office visit at (time) on (dates). Tell them the most convenient date for you and when you will arrive. Indicate what materials you have enclosed or the company has requested, such as résumé, transcripts and/or application form. Indicate your appreciation for the opportunity to visit and reinforce your interest in a position with the company. 28 Auburn University Career Center OTHER LETTERS TO SEND SAMPLES PROSPECTING LETTER Dear Mr. Haveajob: I read about your company on Auburn University‘s Tiger Recruiting Link, jobs.auburn.edu, and I would like to inquire about employment opportunities in your management training program. Specifically, I would like to work in retail management as well as live in the Birmingham area after graduation. Not only will I complete a degree in fashion merchandising in May, but I also have three years of experience working in retail establishments. My communication, organizational and problem -solving skills are complimented by a strong work ethic. Whether establishing rapport with customers or speaking to a group, my communication skills receive positive feedback. It is also a natural task for me to organize displays creatively and assess and monitor inventory. In my last position, one irate customer challenged me to use patience and problem solving skills, and I can report that she left a satisfied customer. On your home page you communicate a strong focus on ethics and serving the community. These are values I possess as well and ones that make me a natural fit and asset to your company. I will call you the week of March 15 to discuss employment possibilities. In the meantime, please contact me at [email protected] or 334.123.1234 to further discuss my qualifications. Sincerely, NETWORKING LETTER Dear Mr. Haveajob: Dr. Really Awesome, professor of fashion merchandising at Auburn University, suggested that I contact you. He thought that, as an alum, you would be an excellent person to assist me with a career decision. As a fashion merchandising major, I am exploring which career path to pursue. Retail management, buying and design all sound interesting to me at this point, but I want to go into my campus interviews next semester with a clear sense of direction. I would like to get your advice on the long-term career implications of each path as well as a better understanding of the day-to-day activities of a buyer. I will call you next week to see if I can arrange a brief meeting at your convenience. Thank you for your time. Sincerely, Ima Tiger Ima Tiger THANK YOU LETTER SAMPLE Dear Mr. Haveajob: Thank you very much for interviewing me yesterday for the marketing position with XYZ Engineering Systems, Inc. I enjoyed meeting you and learning more about your company and the Marketing Department. Meeting with the other staff members was especially enjoyable as was seeing that the kinds of projects they are working on are in line with the type of work I have done in the past. My education, skills and experience fit nicely with the job requirements, and I am certain that I could make a significant contribution to your company over time. You provide the kind of opportunity I am seeking, and I want to reiterate my strong interest in the position and in working with you and your staff. Please call me at 804-685-5555 if I can provide you with any additional information. Again, thank you for the interview and your consideration. I look forward to hearing from you soon. Sincerely, REJECTING OFFER LETTER Dear Mr. Haveajob: Thank you very much for offering me the marketing position with XYZ Engineering Systems, Inc. It was a difficult decision, but I have accepted a position with another company. I sincerely appreciate you taking the time to interview me and to share information on the opportunity and your company. Again, thank you for your consideration. Sincerely, Ima Tiger Ima Tiger auburn.edu/career | 334.844.4744 29 30 Enclosure Nova Eagle Nova Eagle Sincerely, I am excited about the opportunities that We Help Others, Inc provides and feel confident that both my skills and personal traits will allow me to make an immediate and positive impact on your organization. Thank you for your time and consideration, and I look forward to speaking with you soon. My professional and educational experiences have enabled me to develop and utilize administration, leadership and marketing skills. In my current position supervising 10 telecounselors, I assess their performance, providing ongoing training and feedback to improve services. My leadership skills were challenged and honed through leading the admissions office at Three Springs, an outdoor therapeutic program for troubled teens. It took patience and firm resolve to work with the family members, professionals and agencies in order to create a balance of satisfaction on their part as well as looking out for the interest of the organization. My marketing skills have been utilized in various venues, and I look forward to sharing my portfolio with you. Passionate about utilizing my interpersonal and counseling skills to help at risk juveniles, I am excited to apply for the Assistant Director position posted in the August 13 issue of The Really-Important News. In addition to the Master of Public Administration I will complete in May, I have three years of experience working with juveniles as well as supervisory, management and marketing experience. Dear Mr. Employer: Mr. U. R. Employer Director, Personnel Department We Help Others, Incorporated Auburn, AL 36830 January 24, 20xx 123 N. 1 St. | Opelika, AL 36801 | (334) 555-1234 | [email protected] st Nova Eagle TRADITIONAL COVER LETTER Organizational, interpersonal and written communication skills Take initiative, work independently and manage multiple projects Deal creatively, confidently and professionally with a wide variety of individuals Your Requirements Knowledge and application of public relations Organized marketing campaign for service event that raised $9000. Recognized for effective communication in both one-on-one and group situations Initiated development of up-to-date marketing strategies, now embraced by organization serving 24,000 students Created engaging presentations utilizing PowerPoint and Prezi. Built rapport quickly with diverse audience through service activities My Qualifications Utilized social media to increase event attendance by 14%. Managed marketing for organization of over 200 members Ima Tiger Ima Tiger Sincerely, Thank you for your time and consideration. I will contact you next week to confirm receipt of my application and discuss the possibility of meeting. I am writing to apply for the Public Relations Coordinator position posted on the We Help Others job site. Not only do I hold the required degree in public relations, but I have two years of experience using social media for outreach purposes. In addition, I demonstrate the required and desired qualifications in the following ways: Dear Mr. Employer: Mr. U. R. Employer Director, Personnel Department We Help Others, Incorporated Auburn, AL 36830 January 24, 20xx 999 Dream Street | Auburn, AL 36849 | (334) 844-0000 | [email protected] Ima Tiger EXECUTIVE SUMMARY STYLE COVER LETTER COVER LETTER SAMPLES Auburn University Career Center ON-LINE PERSONAL BRAND Connecting YOUR ONLINE BRAND Your online personal brand is your presence in social media – Avoid appearing as a spammer or stalker by asking for an introduction from a mutual connection. and networking websites, and it communicates your – Make contact through message before requesting to professional (or lack there of) potential and fit to connect on websites such as LinkedIn or Facebook. prospective employers. – Clarify your intentions when making the connection. If Many employers ―Google‖ applicants, and the information you are looking for career advice, say so in your message. they gather can make or break their decision to hire you. Cultivating Connections You are better served to put forth an effort to proactively – Take the ―me‖ mentality out of the equation and focus on and carefully develop your online presence and brand. building quality relationships with your network. YOUR SOCIAL PROFILES – Give first, receive second by providing your network – These (Facebook, Twitter, LinkedIn, Pinterest, blog) are with relevant information to meet their needs. your virtual business card. Establish a consistent profile – Never ask for a job outright. across each website. YOUR E-COMMUNICATIONS – Pay attention to privacy settings and control strangers‘ Communicating professionally through e-mail is extremely ability to view information. important when building your network and job searching. – Use correct grammar and spelling to convey a level of maturity and professionalism even on purely social sites. Develop daily good habits so you don‘t accidently use ―text talk‖ in your e-mails, résumé, and cover letters. – Always interact with your career in mind as something you post in college, may cause trouble in the future. Brand Extension – Your email should be professional and conservative YOUR STRATEGY (e.g. [email protected]). – Assess your current presence on networking websites. – Your email ―tone‖ is missing body language. So be – Google yourself and set-up a Google Alert on yourself. cautious of your word choices. – Decide what message you want your profiles and posts to – Your email is professional, not conversational. send employers and your network. – Don‘t compensate attempts at sarcasm or humor with – Strive to strengthen and bring consistency to your profiles. emoticons or exclamation points. – Read and comment on career related blogs and articles Content and join professional groups. – Always include a subject line, salutation and closing. – Stay up-to-date by utilizing resources such as… – Remember, emails can be quickly and easily forwarded – grads.linkedin.com to others. Make sure the topic is not of a private nature. – personalbrandingblog.com – Adhere to spelling/grammatical rules. Proofread before YOUR NETWORK you hit send. Your network is everyone you know. Think of your Attachments network as a giant web of interconnected links tying each – Check with the recipient to ensure that it is permissible contact to another. for them to receive attachments. Evaluate – Ensure that the type of file you are sending can be opened – Identify areas where it can grow. For example, should by the recipient to maintain software compatibility. you make more contacts with professors who specialize – Keep file size as small as possible to avoid jamming the in your chosen career field? recipient‘s mailbox. – Inform your closest contacts of job search status/goals. YOUR RIGHTS – Differentiate between the types of contacts in your – No employer should ask for your password. networks. – Professional: employers, professionals – Personal: family, friends – Pro-personal: close professors, classmates, coworkers, supervisors auburn.edu/career | 334.844.4744 31 INTERVIEW PREPARATION BEFORE YOU INTERVIEW 1. Research the company and position for which you are applying. – Go to company web site – Call alumni – Attend information sessions if offered – Use CareerShift, LinkedIn or similar resources 2. Know yourself. – Your strengths – Your story – Your career goals – Your needed areas of development – Accomplishments – Why you should be hired 3. Based on your research and knowledge of yourself, prepare to communicate ―your fit‖ with the company. 4. Prepare to ask and answer questions using specific examples. 5. Prepare appropriate outfit: a suit. 6. Practice initial greeting and handshake. 7. Bring extra copies of your résumé. 8. Prepare to give references and to release transcript information if requested. 9. If off-campus, determine location and travel time. 10. Practice, practice, practice! Utilize InterviewStream available at auburn.edu/career for a more laid-back practice. Then, set-up a Mock Interview for a formal ―dress rehearsal.‖ DURING/AFTER YOUR INTERVIEW – Obtain a business card from each interviewer. – State your interest in the position and ask for the job! – Write thank you letters immediately after interviews. Why did you attend this university? - Demonstrate evaluation and decision making skills. Don‘t focus on external forces: ―I couldn‘t afford Emory, so I settled for Auburn.‖ TOP 19 SKILLS/QUALITIES RECRUITERS SEEK When reviewing you for a professional fit, recruiters are seeking evidence of the following skills and qualities: Ability to work in a team Leadership Communication (written) Problem-solving Strong work ethic Analytical/quantitative Communication (verbal) Initiative Technical Detail-oriented Resource: National Association of Colleges & Employers 2012 Job Outlook EVALUATION Based on recruiter evaluations used during on-campus interviews, here are some additional areas being reviewed: – Presentation - Are you professional and dressed – – WHAT IS THE RECRUITER LOOKING FOR? Listen carefully to all questions during the interview. Relax as much as possible and think in terms of ―What is this recruiter really asking me?‖ Do not over-analyze, but listen – carefully and think a moment before responding. Why did you sign up for this interview? - Demonstrate company research to the recruiter to prove sincere interest. What is your greatest strength? - Share that you possess – the most important position related strength. Don‘t offer an off-the-wall strength that doesn‘t relate to the position. What is your greatest weakness? - Don‘t focus on a ―deal breaker‖ negative such as ―I‘m never on time,‖ but do be – sincere and somewhat transparent. Demonstrate self awareness in areas of needed growth or how you have – grown from past mistakes. Avoid generic answers like ―I can‘t say no.‖ or ―I‘m a perfectionist.‖ Why weren't your grades higher than a 2.3? - Prove your ability in spite of average grades. Take responsibility for the GPA, and be ready to explain it. 32 Flexibility/adaptability Computer Interpersonal (relates well to others) Organizational ability Strategic planning Friendly/outgoing personality Creativity Entrepreneurial/risk-taker Tactfulness appropriately? Did you make eye contact and use open body language? Was your handshake confident and firm? Do you appear to be a fit with the image of their company? Preparation for the Interview - Do you demonstrate knowledge of the company and an understanding of the job expectations? Did you demonstrate preparedness for the job? Did you ask pertinent questions? Did you share related work and academic experiences? Verbal Communication - Were you persuasive/ passionate in presenting ideas? Do you quickly grasp concepts? Did you espond directly to questions? Did you use correct grammar and vocabulary? Did you present ideas logically and succinctly? Direction - Do you have personal and professional goals? Were you confidence in abilities? Are you proactive and self motivated? Did you demonstrate diligence and the ability to produce quality results in timely fashion? Leadership - Have you held leadership roles and responsibilities within competitive organizations? Did you demonstrate the ability to move others to action? Do you demonstrate sound judgment? Are you self-reliant? Do you set goals and follow through? Sincerity - Do you communicate a genuine attitude? Are you honest and sincere? Interpersonal Skills - Are you enthusiastic, energetic, motivated and mature? Are you comfortable/confident around many personality types? Do you have an open, engaging and candid demeanor? Do you demonstrate listening skills and empathy? Auburn University Career Center INTERVIEW PREPARATION – Flexibility - Do you achieve goals in face of adversity? Are you easily discouraged or do you strive under pressure? Do you develop effective alternatives to achieve goals? – Problem Solving - Do you resolve problems with logical approach and come to reasonable conclusions? Do you enjoy and demonstrate problem solving? Do you show common sense? – Productivity - Do you thrive under high pressure? Are you successful in managing multiple priorities? Do you have a history of high productivity? – Teamwork - Do you work well on a team? Do you effectively inform, inspire and influence others? – Nails: Conservative length and polish. – Jewelry: Coordinate with outfit and avoid dangles and avoid excess. – View additional guidelines and examples at quintcareers.com/dress_for_women.html PHONE INTERVIEW TIPS A phone interview may or may not be planned. If the first contact from a potential employer is a call, it is an interview whether you want it to be or not. The tips that follow will prepare you for both planned and impromptu calls. PREPARATION – Create professional voice mail message and turn off any hold music during job search. DRESSING FOR THE INTERVIEW – Turn any alerts off so your call isn't interrupted. “You never get a second chance to make a first impression.” – If the time isn't convenient, ask if you could talk at You do not need a lot of clothes for interviewing, but what another time and suggest some alternatives. you have should be of good quality, properly fitted, clean – Keep résumé in clear view, on your desktop/phone, so it's and well pressed, and reflective of current business styles. available when you need to answer questions. – Have a short list of accomplishments available to review. EVERYONE – Have a pen and paper handy for note taking. – Bring a folder/portfolio to hold résumé copies and a pen. – Grab a glass of water so it‘s accessible as needed. – Have clean, well-manicured fingernails. – Clear the room; evict roommates and pets. – Don‘t wear cologne/perfume. – Turn off distractions (e.g. stereo and the TV). – Wear shoes that are well maintained. – Iron/press your clothing. DURING – Give yourself five minutes in front of a mirror to ensure – Don't smoke, chew gum, eat or drink. hair is neat, shirt is tucked, tie is knotted properly, etc. – Smile to change tone of voice and project positive image. – Dress for the job you want, not the one you have! – Speak slowly and enunciate clearly. – Use the person's title (Mr. or Ms. and their last name). MEN Only use a first name if they ask you to do so. – Shave and have well-groomed hair cut. – Don't interrupt the interviewer. – Wear quality dark blue or gray suit (avoid brown suits or – Take your time. It's perfectly acceptable to take a sport coats). moment or two to collect your thoughts. – Shirts should be white or blue cotton/cotton blends. – Give succinct answers. Avoid other colors or stripes. Observe other employees‘ – Thank the interviewer, reiterate your interest and ask if it shirts during your interview as you prepare for a second is possible to meet in person. interview. – Wear an undershirt under your dress shirt. – Wear over-the-calf socks that blend with your suit, – – – – – – preferably the same color or darker. Wear well-shined black or cordovan shoes. Match belt with shoe color; no belt with suspenders. If you wear an earring(s), remove for the interview. Select a conservative tie that coordinates with suit/shirt. Button an American-cut blazer/jacket when you stand. View additional guidelines and examples at quintcareers.com/dress_for_men.html WOMEN – Wear conservative tailored suit or suit dress. – Wear conservative, frill-less blouse (white or cream). – Skirt length: Top of knee down (even if business casual); avoid extreme slits. – Basic medium/low-heeled pumps, shined; neutral hosiery (Hosiery and shoes should never be darker than hem). – Handbag: Small and appropriate to outfit. auburn.edu/career | 334.844.4744 AFTER – Take notes about questions asked and how you answered. – Write thank you note to reiterate your interest in the job. QUESTIONS EMPLOYERS MAY ASK Employers want to know if you have the skill set needed to perform successfully on the job and contribute positively to their company/organization. Understanding the job description gives you insight into what type of questions you might hear. If the description is lacking, search for related job titles on O*Net (onetonline.org) to brainstorm typical skills sought. Before you begin interviewing, review the following questions, practice possible responses and discuss them with a career counselor. Practice to be sure you are able to communicate clear, unrehearsed answers to interviewers. 33 INTERVIEW PREPARATION PERSONAL – Tell me about yourself. – What do you like to do in your spare time? – Why did you choose to interview with our organization? – Describe your ideal job. – What can you offer us? – What do you consider to be your greatest strengths? Weaknesses? – How do you think your friends would describe you? – Define success. Failure. – Have you ever had any failures? What did you learn from – – – – – – – – – – them? Of which accomplishments are you most proud? Who are your role models? Why? How does your college education or work experience relate to this job? What motivates you most in a job? How have you handled getting along with a difficult former professor/ supervisor/co-worker? Have you ever spoken before a group of people? How large? Why should we hire you rather than another candidate? What do you know about our organization (products/ services)? Where do you want to be in five years? Ten years? Do you plan to further your education? EDUCATION – Why did you choose your major? – Why did you choose to attend your university? – Do you think you received a good education? In what ways? – In which campus activities did you participate? Tell me about your leadership skills. – Which classes in your major did you like best? Least? Why? – If you started over, how would you change your education? – Which elective classes did you like best? Least? Why? – Do your grades accurately reflect your ability? Why or why not? EXPERIENCE – What job-related skills have you developed? – In what positions did you work while in school? – What did you learn from these work experiences? – What did you enjoy most about your last employment? Least? – Have you ever quit a job? Why? – Give an example of a situation in which you provided a solution to an employer. – Share a time when you worked under deadline pressure. – Have you ever done any volunteer work? – How would a former supervisor/coworker/friend describe your work? 34 CAREER GOALS – What kind of boss do you prefer? – Would you be successful working with a team? – Do you prefer large or small organizations? Why? – What other types of positions are you considering? – How do you feel about working in a structured environment? – Are you able to work on several assignments at once? – How do you feel about working overtime? Flextime? – How do you feel about travel? – How do you feel about the possibility of relocating? GENERAL – Why are you interested in our company? – What are your goals? Where will you be in 5 years? – What do you consider your strengths? – What personal weaknesses would you like to improve? – What experience in your past do you believe has prepared you for your future? BEHAVIORAL INTERVIEW QUESTIONS Many recruiters ask behavioral-based questions to probe your past behavior in jobs, classrooms, group projects and activities. As you listen to the question, think about what quality or skill they are evaluating. STAR METHOD The STAR Method is an effective strategy to answer behavioral-based questions. When asked this type of question, utilize the following steps: – Situation: Briefly outline background information to frame the situation. – Task: Briefly narrate what you were trying to accomplish. – Action: Give example of how you utilized relevant skills and qualities to resolve the situation/achieve goal/task. – Result: Briefly summarize the positive outcome. Below are sample questions by category of what skill the recruiter might be evaluating you. Problem Solving – Which classes gave you the most trouble? – What are the biggest challenges encountered in college? – Give an example of when you refused to give up. Adaptability – How was your transition from high school to college? – When your priorities are changed by someone else, how do you adjust to such situations? Time Management – How do you manage priorities? – Tell me about a time when you planned an event and what steps you took to make sure everything went well. – Tell me about your method for personal organization and time management. – Tell me about a time you were faced with conflicting priorities. How did you determine your course of action? Auburn University Career Center INTERVIEW PREPARATION – Tell me about a time that you had to handle multiple responsibilities. How did you organize the work you needed to do? Leadership – Tell me about a time you helped someone else be successful. – Tell me about a time you were suddenly called on or forced to be a leader. – Tell me about a time you experienced initial failure in convincing someone else to do something. What ultimately happened? What did you learn? – Share a time when you recruited someone to help you with a project. – Give a specific example of something you did that helped build enthusiasm in others. – Give me an example of a time you had to persuade other people to take action. Were you successful? – Tell me about a time you inspired someone toward some goal achievement. – Tell me about a time when you were dissatisfied with the performance of someone who worked with you on a project. What did you do? How did they react? – Share a time when you were in this situation, dealt with it directly, succinctly and successfully. Share a time when you sacrificed or put your personal goals aside to achieve an overall goal for the group. – Share what it means to be part of a whole and how you do and do not contribute to that group. Tell me about a time when you took on a significant new challenge at school or a job in order to achieve personal or professional growth. – Share an example that pushed you outside your comfort zone where you can note growth. QUESTIONS TO ASK EMPLOYERS It is typical in an interview for the recruiter to ask, ―Do you have any questions for me?‖ You should have questions. These questions demonstrate a more sincere interest and awareness of the company and position. Here are some sample questions to consider: – I‘m excited about the job, are there any additional expectations not outlined in the job description? – What kinds of assignments might I expect the first six Communication months on the job? – Describe a time a presentation went extremely well. How – Does your company encourage further education? did you know it went well? – What products are in the developmental stage now? – What are your growth projections for next year? Interpersonal – In what ways is a career with your company better than – Tell me about a time when you had to deal with a one with your competitors? difficult person. How did you handle the situation? – What is the largest single problem facing your staff? Teamwork – What do you like best about your job/company? – Tell me about a time where you had to work with a – Once the probation period is completed, how much difficult manager, classmate or peer. authority will I have over decisions? – What qualities are you looking for in the candidate who Decision Making fills this position? – Give me an example of a time you had to make an – What skills are really important for this position? important decision. How did you make the decision? – Is there a lot of team/project work? – Tell me the most unpopular decision you had to make – Will I have the opportunity to work on special projects? and why you chose to make it. What was the outcome? – How much travel is involved in this position? Stress Management – What is the next course of action? When should I expect – Tell me about a difficult situation when it was desirable to hear from you or should I contact you? for you to keep a positive attitude. – Do NOT ask salary questions during initial interview and be cautious asking about flextime. Below are sample questions with suggested strategies to answer the questions: INTERVIEW RESOURCES Briefly tell me about the highlights of your educational and Go to auburn.edu/career/mock/ to learn about on-line work experiences that are relevant to this job. interview practice software (InterviewStream) and how to schedule a Mock Interview. – Share a related educational, work or life experiences when you prioritized your time and completed tasks with ―too much to do in too little time.‖ Imagine that you are on a team with a person whose behavioral style is different from yours. You find it hard to work together because you disagree about how things should be done. How would you handle this situation? auburn.edu/career | 334.844.4744 35 INTERVIEW PREPARATION 2. Refuse to answer the question, which is well within HANDLING ILLEGAL QUESTIONS your rights. Unfortunately, depending on how you Various federal, state and local laws regulate the questions phrase your refusal, you run the risk of appearing a prospective employer can ask you. An employer‘s uncooperative or confrontational, hardly words an questions, whether on the job application, in the interview, employer would use to describe the ―ideal‖ candidate. or during the testing process, must be related to the job you are seeking. For the employer, the focus must be: ―What do 3. Examine the question for its intent and respond with an I need to know to decide whether this person can perform answer as it might apply to the job. the functions of this job?‖ Q: Are you a U.S. citizen? If asked an illegal question, you have three options: A: I am authorized to work in the United States. 1. Answer the question, if you wish. However, remember Q: Who is going to take care of your children when you have to travel for the job? you are giving information that isn‘t related to the job, A: I can meet the travel and work schedule that this job and you may be giving the ―wrong‖ answer, which requires. could harm your chances of getting the job. Resource: jobweb.com/resources/library/Interviews/Handling_Illegal_46_02.htm Inquiry Area National Origin / Citizenship Age Illegal Questions Legal Questions Are you a U.S. citizen? Where were you/your parents born? What is your "native tongue"? Are you authorized to work in the United States? What language do you read/speak/write fluently? (This is okay only if this ability is relevant to the performance of the job.) How old are you? When did you graduate? What's your birth date? Are you over the age of 18? What's your marital status? With whom do you Would you be willing to relocate if necessary? Would Marital / Family live? Do you plan to have a family? When? How you be able and willing to travel as needed for the job? many kids do you have? What are your childWould you be able and willing to work overtime as Status Affiliations Personal Disabilities Arrest Record Military 36 care arrangements? necessary? (These are okay if asked of all applicants.) What clubs or social organizations do you belong to? List any professional, trade groups or organizations that you belong to that you consider relevant to your ability to perform this job. How tall are you? How much do you weigh? (These are not acceptable unless minimum standards are essential for the safe performance of the job.) Are you able to lift a 50-pound weight and carry it 100 yards, as that is part of the job? Do you have any disabilities? Please complete the following medical history. Have you had any recent or past illnesses or operations? If yes, list them and give dates when these occurred. What was the date of your last physical exam? How's your family's health? When did you lose your eyesight? How? Do you need an accommodation to perform the job? (This question can be asked only after a job offer has been made.) Are you able to perform the essential functions of this job? (This is okay if the interviewer has thoroughly described the job.) Can you demonstrate how you would perform the following job-related functions? As part of the hiring process, after a job offer has been made, you will be required to undergo a medical exam. (Exam results must be kept strictly confidential, except medical/safety personnel may be informed if emergency medical treatment is required, and supervisors may be informed about necessary job accommodations, based on exam results.) Have you ever been arrested? Have you ever been convicted of _____? (The crime named should be reasonably related to the performance of the job in question.) If you've been in the military, were you honorably discharged? In what branch of the Armed Forces did you serve? What type of training or education did you receive in the military? Auburn University Career Center SALARY NEGOTATIONS KNOW YOUR VALUE/ DO YOUR HOMEWORK Most jobs are in a set salary range, and most entry-level candidates do not have much clout in salary negotiations as some entry-level jobs have fixed, non-negotiable starting salaries, anyway. But you will not get more unless you ask for more. Your ability to negotiate within that range depends on your qualifications together with the salary information you have learned from doing your homework. There is no substitute for knowing the facts and using them to your benefit. Understand your own bargaining power. Assess your worth, analyze the competition, identify your special skills and take a hard look at what you bring to the relationship. – Evaluate realistic personal salary requirements. How – When responding to an ad/application, indicate ―open‖ or ―negotiable‖ under salary requirements. Under salary history, indicate ―competitive‖ unless it asks for a specific amount. If asked for specific salary dollars list total compensation package (base salary, bonuses, medical, profit sharing, etc.). Be truthful as most companies verify past salaries with previous employers. – At networking events, discuss what your interests are (not specifics, general positions) and get their opinions on salary ranges for those positions. – When dealing with recruiters and employment agencies, be honest about your expectations and salary history. Try not to negotiate over the phone. Ask to meet in person to discuss if possible. much do you need to earn? LET THE EMPLOYER MAKE AN OFFER FIRST Maintain an honest yet non-emotional response. This worth in the job market (i.e. internships, co-ops, response should be based on your research. First, restate the volunteer and part-time work, education level, etc.). offer, then ―digest‖ it. Your body language should Speak to a career counselor regarding your experience demonstrate thought, not emotion. If it is less than you level and estimated market averages based on experience. expect, you can indicate that it is lower than you expected – Research career fields and salary averages for various based on your research. occupations. Review Career Center library and web resources such as the Occupational Outlook Handbook Be prepared to verify how and where you researched. Then counter their offer with your researched response and and NACE salary survey. desired range. Remain objective, positive and courteous – Investigate cost of living adjustments to salary based on during this conversation. They will respond with what they employment location: salary.com, homefair.com, are able or not able to offer. Sometimes this may involve usacitylink.com. speaking to another person in the company and getting back – Develop a salary range (not too broad) with a high, low to you. Know that employers will not usually rescind an and middle range. original offer as a result of your counter offer. In rare – Examine company‘s hiring history. Conduct informational interviews or utilize your network to gather instances, however, employers may be forced to rescind based on current corporate circumstances such as information. Many companies‘ websites list their job postings and may list salary ranges and job descriptions. downsizing, mergers, acquisitions etc. The employer should return with a response which, hopefully, meets your needs; KNOW WHEN TO NEGOTIATE otherwise they will discuss why they are unwilling to Ideally, the best time to negotiate is after an offer is made negotiate and state that the offer stands. by the employer. Discussing salary before an offer is made may screen you out of the job if your requirements are too NEGOTIATE BEYOND SALARY When salary is non-negotiable from the start, know that you high or it may lock you into a low salary. have other options to negotiate. These include: bonuses, When asked what your salary requirements are by a salary reviews (consider timing, basis and percentage), potential employer during an interview, indicate a range, health, dental, life and disability insurance, pension plans or not a dollar amount. (i.e. ―Based on the industry average retirement, overtime policies, profit sharing plans, sick days and my level of experience, I am seeking between $33k and and vacation, tuition reimbursement, employee discount, $37k‖). This range should be slightly higher than the low company car/expense accounts, termination contract, stock end of your range. Once the offer is made, then consider options, relocation/moving expenses, professional negotiations. memberships, certifications and sign on bonuses. Occasionally there will be circumstances where salary For example, you may negotiate the timing of your first requirements will be discussed prior to an offer. Handle salary increase. Instead of receiving your first increase at each situation with confidence. While these are not one year, you may negotiate to be evaluated in six months negotiations, they can influence how later ones may go. and receive the same percentage allowable at that time Here are examples of situations where salaries may be based on your performance. discussed and suggestions on how to handle them: – Find out what your skills and level of experience are auburn.edu/career | 334.844.4744 37 SALARY NEGOTIATIONS If living costs are a concern, try, ―As you know, it‘s OVERCOME OBJECTIONS You may hear the following objections (O). Here are some expensive to live in this city. I‘ve planned very carefully, and I don‘t think I could afford to live here on $22,000 a responses (R) to overcome these: year. Do you think a consideration could be made?‖ O: Not within the budget. Chances are, however, that cost-of-living has already been R: Communicate your VALUE to the employer. factored into your salary offer. If you have other offers, you can use them to strengthen your case. O: Others in the organization with similar qualifications and experience aren‘t paid that much. Consider the type of industry - Salaries are more R: Emphasize fair compensation for expected performance negotiable in the private sector than at universities or based on VALUE. government agencies. Small companies tend to be more flexible about titles and responsibilities than large ones. O: Your salary history does not justify such an increase. R: Stress that you expect to be compensated for the VALUE Industries with labor shortages are more accommodating than those with many applicants. of your work and what you expect to achieve. KNOW WHEN TO SAY WHEN If you feel like the employer is getting frustrated with your proposals or states that is all they can do for you, stop and evaluate what is on the table. You do not want to appear greedy or impatient. When the company comes back to you with their final offer, evaluate the offer and make a decision. THE FINAL OFFER Take time to evaluate the offer - One to two days is usually acceptable. Weigh your options and evaluate your total compensation package (salary, benefits, incentives, allowances, etc.). Ensure you are clear on specific duties, responsibilities and performance expectations. Practice ahead of time - Rehearse (with someone or recording yourself) what you will say and how you will handle any questions. Approach the process of negotiation with a cooperative, friendly, but persistent attitude. Get the offer in writing - Once both parties have confirmed an offer verbally, ask for a copy in writing. Then send a thank you letter outlining your understanding of the offer, your enthusiasm about starting with the company and your appreciation for their decision to hire you. You must also consider how long you are willing to hold out for a specific job. Remember, a higher salary will not necessarily make up for the salary lost as you continue to job hunt. Also, if the company reviews salaries frequently, the starting salary is less significant. DIFFICULT CONVERSATIONS WITH EMPLOYERS Employers may ask the following: – Have you thought about salary? – What salary are you expecting? – What is the minimum salary you would accept? CALCULATE TAKE HOME PAY Salary Sign-on bonus Relocation bonus Performance bonus estimate Year-end bonus estimate 35% income tax / social security Medical/dental/optical insurance Deductibles for doctor‘s visits Amount deducted for pension plan/life insurance **Net figure If possible, answer the question with a question. – ―What is the salary range for this position?‖ – ―Most of my peers who are also graduating in xyz major have been receiving offers in the ### K range. What range is authorized for this position?‖ – ―My current salary is $###. What are your guidelines?‖ If the employer tells you, ―We‘re going to pay somewhere in the range of $22,000 to $24,000,‖ you say, ―Considering the demands of the position, and the hard work I‘m going to put into this job to make sure it‘s done right, I believe my salary should be in the area of $24,000 to $26,000.‖ You‘ve set up a bargaining situation in which it‘s logical to strike a deal at $24,000 or $25,000. Use this response cautiously. You may find the tension level created by using this to be uncomfortable. 38 Plan what to say and how you will say it - Identify the major points you want to make. Summarize the requirements of the job and match your skills and abilities to them. Anticipate how you will deal with any response from the employer. Many times, no matter how unusual his or her response (anger, quietness, etc.), the interviewer is checking your reactions and tenacity. Develop convincing arguments to possible objections. Your task is to convince him or her that what you bring to the relationship is valuable and should be reimbursed. $ +$ +$ +$ +$ - $ - $ - $ - $ =$ **Equals the amount available to live on including rent, car payments, student loans, utilities, telephone, food, entertainment, dry cleaning, laundry, clothing and shoe purchases, travel home, furniture purchases, kitchen utensils, etc. Also, review cost of living comparison charts to assess costs in the location you are considering. Auburn University Career Center GRADUATE SCHOOL TIPS GO TO GRADUATE SCHOOL BECAUSE YOU… – Are pursuing an occupation that requires more education. – Want to advance within the field. – Want to obtain specialized knowledge in a specific area. – Want to conduct focused research in a specific area. POST BACCALAUREATE OPTIONS Professional Schools – Dental, medical, veterinarian, law, business schools, etc. – May not require specific bachelor‘s degree but may require specific, related or rigorous undergraduate courses. – May require an essay on ethical, philosophical or scenario questions and/or personal statement. – May evaluate service, leadership, campus and association involvement, work experience, and standardized test results. Graduate Schools – May prepare you to enter a career or for research, and the paths are varied and specialized. – May require an essay on ethical, philosophical or scenario questions and/or personal statement. – May evaluate service, leadership, campus and association involvement, work experience, and standardized test results (perhaps general and subject areas). – May require you a credential file (typically education). APPLICATION TIMELINE At Least One Year Before Starting Graduate Program – Research options. Where do I want to live? What schools offer my area of study? – Research schools on-line and learn as much as you can. What are the admissions requirements? When are housing and financial aid deadlines? – Visit the campuses. – Which schools seem to be your top choices? – Prepare for standardized tests (GRE, GMAT, LSAT, etc). One Year to Nine Months Before Starting Program – Sign up and take required standardized test. – Review application materials. – Prepare required documents. – Ask for references. – Finalize your personal statement. Seven to Nine Months Before Starting Program – Complete application and financial aid forms. – Give references the recommendation forms to complete (if provided) and self addressed, stamped envelopes. – Submit applications (watch admissions/financial aid deadlines) – Follow-up to verify all materials have been received. EVALUATE PROGRAMS IN THESE AREAS Program of study – Degrees offered – Areas of concentration – Field work or research options – Percentage of students attending full– or part-time auburn.edu/career | 334.844.4744 Admissions Information Admissions Preferences – Does the program prefer recent graduates or work experience? – What prerequisites must be met before acceptance? – Are there state residency requirements? Admissions Requirements – Standardized Test (GRE, GMAT, LSAT, MCAT) – Transcripts/GPA – Letters of Recommendation – Application Essay/Personal Statement/Portfolio – Interview/Audition Faculty – Size and diversity of the department – Publications and professional affiliations Facilities – Libraries, research, and lab space available – Student and medical services available on campus Community – Location and size of school and community – Services available outside of the university – Housing options outside of the university FREQUENTLY ASKED QUESTIONS – What is a master’s degree? Available in most fields of study and generally takes one to three years to complete. – What is a specialist program? Completed after a master‘s degree and generally prepares you for certification or licensure in a specific field, usually a one year program. – What is a doctoral degree? Highest educational level, requiring original research and/or practical application, length of programs varies. – To how many graduate programs should I apply? Generally, apply to four to six programs (there will be application fees for each). Balance your applications between highly and moderately competitive programs. – What financial aid options are available? Most aid is merit based, often in the form of a fellowship or assistantship and usually awarded by the academic department under which you plan to study. – What are graduate assistantships? A position that typically pays full or partial tuition and stipend. – What are teaching assistantships? Teaching, recitation courses and/or assisting a professor with office hours and often reserved for doctoral students. – Research Assistantships: Assisting ongoing research; can lead to own research project. – Residence Assistantships: Room and board and a stipend in a college residence hall. ADDITIONAL RESOURCES Review the Career Center website for additional resources and/or meet with a staff member to discuss your options. 39 LIFE AFTER COLLEGE BUDGETING SAMPLE BUDGET Before you start spending, create a budget and establish an TAKE HOME PAY emergency savings account of at least $1000. Then create a line in your budget for the ―toys‖ you‘ve been dreaming of DONATIONS owning, and do not buy them on credit. Ultimately, you should have an emergency savings account equal to three EMERGENCY SAVINGS months income. If you feel that you can‘t afford to save $1000, get a second job or sell stuff you don‘t need. Establish an emergency savings account and then start saving for retirement. When developing your budget, note where you spend money over two months to create a more accurate budget, and then in the third month budget every dollar (to zero) so you know where all of your money went at the end of the month. Don‘t forget to budget for unexpected expenses. See the sample budget to the right for suggested categories. COMPLETING TAX FORMS For information on completing tax forms, review the Hiring Benefits Tip Sheet at auburn.edu/career and review rules and regulations at irs.gov. DO I NEED NEW CLOTHES? Not everyone will need a new wardrobe, but clubbing clothes don‘t translate to world of work clothes. Also, companies/organizations define business and business casual very differently but please note the following: – Iron your clothes. Wrinkled clothing implies that you – – – – don‘t care about details or your own appearance and others may think you will approach work the same way. Shine your shoes and get rid of or repair shoes with worn soles. Do not wear flip flops. Don‘t overdo jewelry. Avoid noisy jewelry that may cause a distraction in the work place. Women: Camisoles are not appropriate. Also, be careful of V-neck cuts. Invest in tank tops to go under sweaters or buy higher cut V-necks to avoid exposing cleavage. Men: Socks should be dark and match your pants. See ―Dressing for the Interview‖ on p. 36. DO I BUY A HOUSE OR RENT? Buying makes sense if monthly payments are no more than a fourth of your take home pay, you plan to own it for at least five years and you can either put down at least 15%. If you put all of your savings into the down payment, you aren‘t prepared for something to go wrong. If you are the homeowner, the landlord doesn‘t come to fix the busted pipes. You fix it or pay to have it fixed. So, if you aren‘t prepared or don‘t know how long you will be living somewhere, rent a cheap, yet safe, apartment and save like crazy for a down payment. Mortgage Calculators – bankrate.com/brm/mortgage-calculator.asp – mortgage101.com/Calculators/Index.asp?p=mtg101 40 INVESTMENT SAVINGS STUDENT LOAN(S) MORTGAGE / RENT* (REPAIRS) ELECTRICITY WATER/TRASH PHONES CABLE / INTERNET NEWSPAPER CAR PAYMENT* (REPAIRS) CAR/HOME INSURANCE LIFE INSURANCE GYM GAS* GROCERIES CLOTHING* DRY CLEANING ENTERTAINMENT HAIR / MAKEUP GIFTS (XMAS/BDAY) VACATION MEDICAL MISCELLANEOUS TOTAL EXPENSES - TOTAL * Pay for these things first and then take care of the others. It doesn‘t make sense to pay off your credit card if you Auburn University Career Center LIFE AFTER COLLEGE can‘t eat dinner or get to work. DO I BUY A CAR? Save money to buy with cash. Research your options. You want safe and economical...your dream car will come later. Buy used as cars depreciate 20-40% upon leaving the lot. Do not lease. ALWAYS have the power to walk-away. Auto Loan Calculator – bankrate.com/brm/auto-loan-calculator.asp DO I NEED INSURANCE? Insurance is a way to transfer risk, and until you have lots of cash, you should have insurance as some losses could bankrupt you. Research the following types of insurance: – – – – – Homeowners/Rent Auto Health Disability Life Insurance Avoid the following types of insurance – – – – – – – – Credit life and credit disability Credit card protection Cancer and hospital indemnity Accidental death insurance Any insurance with cash value, investment or refund Pre-paid burial policies Mortgage life insurance Any kind of duplicate coverage DO I NEED A RETIREMENT PLAN? It is advantageous to plan for the future and to start early. Here are the different types of retirement plans (always do your research on any updates on laws): – – – – IRA (Individual Retirement Account) Roth IRA SEPP (Simplified Employee Pension Plan) 401K, 403B AND 457 DO I SET-UP INVESTMENTS? There are lots of ways to invest your money and plan for retirement. Dave Ramsey recommends using the ―KISS Rule of Investing‖ which stands for ―Keep it Simple, Stupid.‖ Make sure you do your research. Here are different types of investments: Money Markets Single Stocks Bonds Mutual Funds Rental Real Estate Annuities Commodities and Futures Resources: daveramsey.com; InvestorEducation.org; JumpStart.org; moneytalks.ucr.edu; ncee.net; nefe.org; ssa.gov; younginvestor.com/teens auburn.edu/career | 334.844.4744 DO I DECORATE MY OFFICE? This will vary depending on your work environment. Some work environments require that you leave all personal items at home. Some are more open to personal pictures, décor and plants. Observe and mimic your supervisor‘s office and those of other respected employees to develop your space. In general, keep your work space neat. Do not leave old food or candy wrappers lying around. Create a filing or organization system…we all organize our space differently, but have some sort of system that works for you. If personal items are allowed, make sure that they are appropriate for your work environment. For example, do not post Spring Break pictures of you in your smallest bikini holding a fish bowl drink…. Leave potentially offensive pieces at home as well. While you may find a sticker humorous, another may find it hurtful or offensive. HOW DO I BUILD A SOCIAL NETWORK? – Join professional organizations in your field. – Find out if there is an Auburn Alumni Club in your area. – See if the City or local Chamber of Commerce has a young leaders program. – Join the Chamber of Commerce, service clubs and/or other organizations. – Volunteer at a local food bank, Boys & Girls Club, Habitat for Humanity, etc. – Visit and/or join a religious group. – Join a gym or a club sport team. – Take classes in an area of interest such as cooking, gardening, dance, golf, tennis, etc. Be careful about building your social life around your coworkers as you want to maintain a professional relationship with those you are with during the work day. That does not mean you can‘t see them after hours. Dinner after hours can be a great way to build rapport…partying into the wee hours of the night is another story. HOW DO I STAY HEALTHY? Find a time of day that you can commit to exercise. Gyms don‘t tend to be as busy between 4:30 and 6:00 a.m. If you go during that time, classes won‘t likely be as full and you will have your pick of equipment. Find a park with a walk/ jog trail where you can walk for free. If all else fails, take the stairs instead of the elevator and park farther away in the parking lot. Take your lunch to work. It‘s cheaper, and you can control how healthy it is. Nutritionists suggest eating six small meals a day. Eat breakfast and take two small snacks (almonds, low fat yogurt, cottage cheese, veggies, fruit, etc.) for morning and afternoon. Cut out the carbonated drinks and drink more water. If you choose to drink alcohol, you should drink no more than two glasses of wine, beer or mixed drinks a day. 41 BUSINESS ETIQUETTE Resources: health.gov; 4women.gov; healthfinder.gov; healthywomen.org; nimh.nih.gov; mayoclinic.com; diet.ivillage.com/healthcalc spelling and grammar and make sure any attachments have attached. CELL PHONES SUCCEEDING ON THE JOB NACE‘s Job Choices describes the first year in a new job – Turn your phone off during meetings or important as a ―separate and distinct career stage‖ – a time when you lunches. aren‘t a college student, but you aren‘t yet respected as a – If expecting a call/text that cannot be postponed, notify professional. They recognize that there are different rules to your companion ahead of time. follow during this ―breaking-in stage.‖ Take time to figure – When you receive a call/text, excuse yourself from the out how to ―establish yourself, learn the way ‗things are table or conversation and make the call brief. done‘ and figure out what you need to do to earn credibility – Buy a professional watch if you otherwise use your and respect.‖ Learn the culture and the unspoken rules of phone as your time piece. the organization. Keep your eyes and ears open and your – When on the phone in a public place, be at least two arm mouth shut until you understand the company. It is only lengths away from those around you. then that your ideas will have true impact and respect. PHONE MESSAGES – Be the first one to the office. – Voicemail messages, both work AND personal should be – Avoid office politics and gossiping (If someone is willing professional. (eg: Hello, you have reached FirstName to gossip about someone they barely know, who are they LastName (insert company name and title if applicable). telling about the conversation with you?). Please leave a message, and I will return your call as – Gracefully mourn the loss of Spring Break. Don‘t look soon as possible.) shocked when they tell you there is no built in week-off – When leaving a message, state your name and phone and do not whine about it! number twice and succinctly communicate the purpose of – Continue to meet new people, have more experiences and your call. Any message should be less than two minutes. challenge yourself intellectually, spiritually and (eg. Hello, this is FirstName LastName with xyz emotionally. company. I wanted to talk with you about your inquiry – Give back to your community and volunteer your time to regarding next season’s inventory. Please call me back at serve others. your convenience at 334.123.1234. Again, this is – Take classes on areas of interest or pursue another degree FirstName LastName, and you may reach me at to exercise your mind. 334.123.1234.) – Challenge yourself to experience other cultures so you – If you know you will be unable to check messages in a realize the world is bigger than you realized before. timely manner, update your voicemail to reflect when you plan to review messages and return calls. 12 TIPS TO FIRST-YEAR SUCCESS 1. Adopt the right attitudes. INTRODUCTIONS 2. Adjust your expectations. Introducing Others 3. Master breaking-in skills. – Introduce those ―lower on the totem pole‖ to the highest. 4. Manage the impressions you make. – Look at the ―most important‖ person first and say, ―Mr. 5. Build effective relationships. Smith, I‘d like to introduce you to Mr. Thomas, this 6. Become a good follower. year‘s intern.‖ 7. Understand your organization‘s culture. – When dealing with people outside the organization, 8. Develop organizational savvy. clients are always considered more important than 9. Understand your new-hire role. anyone working within the company. 10. Develop work savvy. – Tell something about each person who you introduce. 11. Master the tasks of your job. Introducing Yourself 12. Acquire the knowledge, skills and abilities you need. – Look people in the eyes and smile in order to appear Resource: Job Choices 2006, NACE confident. Solomon, G. ―The Job Search Organizer & National Business Employment Weekly.‖ Fall 1990, pp. 28 -29 – If you receive a name tag place it high on the right Opsata, M. ―Should You Take That Job?‖ January 1992, pp. 27-28 shoulder. Block, B. ―Once You Receive A Job Offer It‘s Time to Talk Money...Salary – Know how to say what you do and what your company Negotiation,‖ EEO Bimonthly Bloom, B. ―Fast Track to the Best Job.‖ Knock ‗Em Dead. 1993, pp. 221-240. does in 15 seconds. – If you are seated while being introduced, stand to greet EMAIL that person and shake his or her hand. – Craft a compelling and succinct subject line. Exchanging Business Cards – Never send an email when you are angry. – Carry business cards in your wallet, portfolio or card – Respond to email messages within 24 - 36 hours. holder. – Before hitting send, re-read your message and check 42 Auburn University Career Center BUSINESS ETIQUETTE – If someone offers their business card, offer one in return. – Do not distribute dog-eared/worn business cards. – When taking a business card, place it in your wallet or business card holder, not your pocket. PROFESSIONAL BEHAVIOR – Use titles (Mr. Ms. Dr.), not first names until instructed to do otherwise. – Be on time or 5-15 minutes early. Earlier than that can be awkward and invasive. – Prepare for meetings, developing an agenda if you are leading the meeting. – Do not interrupt during meetings, but in a timely manner, be confident in concisely sharing your on-topic ideas/ opinions. – Do not get intoxicated at business functions. – Do not use profanity or tell off-colored jokes at work or work-related functions. – Do not engage in office gossip. – Bring a positive attitude to the office and leave personal drama at home. – Do not air work-related frustrations via social media. (eg These people make me sick. #ISITFRIDAYYET) DINING General Dining Etiquette – Do not order foods that are eaten with your hands. – Pass food from left to right. – If asked for the salt or pepper, pass both. – Never season food before tasting it. – Food is served from the left, dishes removed from the right. – Butters, spreads or dips should be transferred to your serving dish before spreading or eating. – Do not ask for a ―to-go box‖ unless it is an informal dining situation. – For hard to scoop items like peas, use a piece of bread, not your finger, to push items onto the fork. – If hot food is burning your mouth, discretely drink something cool. – Napkins belong in your lap. Wait until the host unfolds his or her napkin before you do. – If you excuse yourself from the table, loosely fold your napkin (do NOT refold your napkin or wad it up) and place it beside your dinner plate. – Meeting materials or briefcases should be left under your chair until it is time to discuss business. – Do not ask to taste someone else‘s food or offer to let them taste yours. – Do not blow your nose at the table. Politely excuse yourself to the restroom. Casual Dining Exceptions – You may order foods that are eaten with your hands. – When sharing chips and salsa, you don‘t have to transfer salsa to your plate, but do not double dip. LEAVING A TIP – Fifteen to 20 percent of the bill total is customary, but for exemplary service, a greater percentage is accepted. – For poor service, ask to speak to the manager; not tipping is not an option. PLACE SETTING TIPS – The general rule for silverware is to work from the outside in as the meal progresses. – The dinner plate is the center of the place setting. When finished, do not push the plate away from you. Instead place both your fork and knife across the center of the plate, handles to the right. – Between bites, your fork and knife are placed on the plate, handles to the right, not touching the table. – The dessert spoon/fork is above the dinner plate. Drinks are to the right of your plate, bread to the left. To remember this, make an ―ok‖ sign with both hands; your left hand makes a ―b‖ for bread, your right hand makes a ―d‖ for drinks. auburn.edu/career | 334.844.4744 43 AUBURN ON THE HILL CONGRESSIONAL INTERNSHIP PROGRAM Auburn on the Hill connects Auburn University students to prestigious congressional internship opportunities in Washington D.C. where you can experience the following: Connect with nation’s leaders and their staffs Learn about government procedures Explore career options Network with prospective employers Get leadership training Pursue a dream Enrich your education CONTACT INFORMATION Meaghan Weir 303 Martin Hall 334.844.4744 [email protected] auburn.edu/washington 44 Auburn University Career Center NOTES: COACH YOUR PEERS Applications for 2013-2014 PCAs will be accepted Spring 2013 Visit: auburn.edu/ career/ pca to learn more Peer Career Advisors (PCAs) assist the Auburn University Career Center office in reaching out, education and advising Auburn students on resources through one-on-one interactions and group presentations. PCAs are trained to help with the following: resume & cover letter writing setting up a Tiger Recruiting Link (TRL) account auburn.edu/career | 334.844.4744 job search strategies tips on how to network at career events 45