Investor Reference Manual

UIW - Investor Reference Manual
February 2007
Table of Contents
Welcome to Univeris Investor Web .......................................................................... 3
https://acadie.credential.com/uiw ............................................................................ 3
Univeris Investor Web Minimum Requirements ....................................................... 4
Internet Connection .................................................................................................4
Browser Requirements .............................................................................................4
Screen Resolution ……………………………………………………………………………………………………………………4
Univeris Investor Web – Getting Started …………………………………………………………..5
Univeris Investor Web Login .……………………………………………………………………………..…….……………5
Initial Password Change …………………………………………………………………………………..…………….………5
Incorrect Password ………………………………………………………………………………………………………….………6
Session Timeout ………………………………………………………………………………………………………………………6
Password Reset ........………………………………………………………………………………………………………………7
Investor Web Functionality ..................................................................................... 8
Registration ............................................................................................................8
Communications......................................................................................................8
Bank Accounts ........................................................................................................9
Portfolio .................................................................................................................9
•
Plan KYC....................................................................................................... 10
•
Transactions ................................................................................................. 10
•
Investment Links............................................................................................ 11
•
Portfolio Report ............................................................................................. 12
Automatic Transactions ......................................................................................... 13
Related Parties...................................................................................................... 13
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UIW - Investor Reference Manual
February 2007
Welcome to Univeris Investor Web
Welcome to Univeris Investor Web…24 hours a day; 7 days a week.
Univeris Investor Web (UIW) is your gateway to your investments on-line, providing not only
the values of your investments, but also providing other services such as non-financial
information, monthly instructions (PAC/AWD), Know-Your-Client (KYC) information and links
to other sites such as Globe Advisor and fund company sites.
https://acadie.credential.com/uiw
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Univeris Investor Web Minimum Requirements
There is some basic workstation settings required in order to operate Univeris Investor Web.
Internet Connection
Typically, one can use any internet service provider (ISP) to gain access to Univeris Investor
Web; however, the type of connection you use will have a direct bearing on your experience.
For instance, a dial-up internet connection may be sufficient to view your account; however a
high-speed connection, like cable or DSL, will significantly enhance your experience and the
overall performance of the system.
Browser Requirements
Univeris Investor Web can be viewed using the following browsers and versions:
•
Internet Explorer minimum Version 6.0 or greater
•
Mozilla Firefox Version 1.5 or greater
•
Netscape Internet Browser Version 8.1 or greater
Screen Resolution
Univeris Investor Web must be viewed with a screen area at a minimum of 800 x 600 pixels.
The recommended setting is 1024 x 768 pixels, which allows for the display of more
information on the screen. These setting can be changed using the Display feature under
Control Panel. Go to the Settings tab, select the desired screen area and select Apply.
Select Desired
Settings
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UIW - Investor Reference Manual
February 2007
Univeris Investor Web – Getting Started
Univeris Investor Web Login
When directing your internet browser to the Univeris Investor Web site, you will first see the
following login screen.
Initial Password Change
The first time you log into Univeris Investor Web you will be prompted to change your
password.
If you do not remember your User ID and/or Password, please contact your Acadia Financial Services
Mutual Fund representative located at the credit union near you. They can provide
you with your User ID and issue you a new Password. (Note: When you log into Univeris
Investor Web with this new password, the system will immediately prompt you to change your
password to ensure password confidentiality.)
NOTE: Univeris Investor Web will not grant you access until your password has been
changed.
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UIW - Investor Reference Manual
February 2007
Incorrect Password
If you incorrectly type your User ID and/or Password, Univeris Investor Web will display the
following message:
Session Timeout
When Univeris Investor Web is left idle for 20 minutes you will receive the following message
when attempting to navigate within the system:
In addition, you may also be logged out and receive the following message:
This security safeguard has been implemented to protect your client data. To access the
application, please return to the login page.
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Password Reset
Upon 3 consecutive unsuccessful login attempts, your access to Univeris Investor Web will be
“suspended”. Suspension of your login is a protective measure to ensure that the intended
person is accessing the information. The following error message will appear.
If your user ID is suspended, and you eventually input the correctly login ID and password,
the following message will appear:
Once your account has been suspended please contact your Acadie Financial Services Mutual Fund
representative located at the credit union near you to re-set your password.
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UIW - Investor Reference Manual
February 2007
Investor Web Functionality
Once you have successfully logged into Univeris Investor Web, you will be presented with a
number of menu options which will be displayed on the left hand side of the screen.
They are as follows:
Registration
Under the Registration menu, there are 2 tabs: Details and KYC.
The Details tab will allow you to view your personal contact information, representative
contact information as well as details regarding the ownership of the account.
The KYC tab displays ownership level Know-Your-Client information.
You can left click on the KYC record to view the details.
Communications
The Communications menu provides you with a snapshot of the communication information
that your advisor has on record for you. (i.e. addresses, email, phone numbers, etc.)
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The default tab is Address; however you can also navigate to the Phone / Fax and Email
Address tabs by left clicking on the appropriate tab.
Bank Accounts
The Bank Accounts menu provides you with any banking information that the dealer has on
record for you.
Portfolio
The Portfolio menu provides you with a detailed listing of your assets. All Plans are initially
displayed at a summary level so to view transactions associated with a plan or investment, left
click on the TXN icon just to the left of the record.
The information is also displayed in graph form in the lower portion of the screen…
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**Adobe SVG software must be installed on your computer to view the graphs, this free
software can be downloaded by clicking on this link and following the instructions provided.
http://www.adobe.com/svg/viewer/install/main.html
Plan KYC
To view the KYC details associated with each plan, left click on the plan Description.
• Transactions
You can view transaction details in one of two ways:
•
Plan level – select the appropriate plan and the transaction summary will display all
transactions associated with that plan. The transaction summary is grouped by
“pending” transactions (i.e. Unsettled) and then “completed” transactions. Within
each grouping the transaction details are sorted by processed date – for pending
transactions this is the date the transaction was entered on the system, for completed
transactions this is the date the manufacturer processed the transaction.
•
Investment level - select the appropriate investment and the transaction summary
will display all transactions associated with that investment. The transactions are
grouped and sorted in the same manner as the plan level (above).
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• Investment Links
When viewing your investments, there are three links to the right of each investment name.
The links are found under the Links column.
The links are as follows:
Price History: left click on this link to view the price history associated with the investment.
Globefund: left click on this link to be redirected to Globefund’s web page where you can find
specific information related to the investment.
Investment Company: left click on this link to be redirected to the website of the supplier of the
investment.
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• Portfolio Report
To generate a portfolio report of account activity since inception with CAM, left click on the
Generate button found in the lower right corner of the portfolio summary screen.
Here’s an example:
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Automatic Transactions
The Automatic Transactions menu allows you to view any Auto Instruction Details (i.e. PAC
and/or AWD) existing on your account. Right clicking on the “Type” column to bring up the
details regarding how the auto instruction is allocated and at what frequency.
Related Parties
The Related Parties menu provides you with information pertaining to people who may be
“linked” to you. Some common types of related parties include: power of attorney, trading
authorization, Financial Interest, or Joint Owner.
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