1st Quarter 2007 Workers` Comp. Advisor Magazine
Transcription
1st Quarter 2007 Workers` Comp. Advisor Magazine
SLIPS & FALLS DEMAND OUR ATTENTION NEW YORK STATE INSURANCE FUND ADVISOR W o r k e r s ’ C o m p. www.nysif.com January, February, March 2007 Delivering Service Delivering Service Delivering Service Educational Personal Online WCA FYI Broker Online Access, Lower Rates for DB News You Can Use NYSIF Workers’ Comp. Advisor January/February/March 2007 Now brokers can create and view an online account for their NYSIF disability benefits clients. Broker access to DB accounts couldn’t come at a better time. Effective January 1, 2007, upon renewal or inception of a new disability benefits policy, NYSIF is decreasing DB rates by 20%. This is the second reduction in the past three years. The new DB rates are $0.16 per $100 of payroll for male employees and $0.32 per $100 of payroll for female employees. The minimum policy premium charge remains at $100 per year. Visit www.nysif.com, click on “I represent multiple policyholders, what can NYSIF do for me?”, Account reps. may or “Broker Services” under the Disability Benefits access a full menu of tab to see how easy it is to do business with online services NYSIF. Authorized DB representatives receive copies of all bills, endorsements, notices, form letters and can act on behalf of the policyholder to request certain policy changes. Some Schools to Receive New Endorsement Colleges and other schools may see a new endorsement, “111 Work/Study Employees,” added to their NYSIF policies if they have employees who are remunerated in whole or part by tuition credits at their facilities. The endorsement is based on a recent Workers’ Compensation Board judge’s decision. The premium charge is based on the amount of the tuition credit plus any cash wages. A wage based on a comparable employee doing similar work may be established to calculate premium if this information is not provided to our premium auditor. Address Swap: Albany Biz Office, DB Underwriting NYSIF’s Albany business office is completing its move to NYSIF’s Watervliet Avenue location early this year and has officially changed its mailing address to: 1 Watervliet Avenue Extension Albany, NY, 12206 Meanwhile, the mailing address for NYSIF disability benefits underwriting division has changed to: 15 Computer Drive West Albany, NY 12205 All phone numbers are unchanged. In This Issue Falling Down on the Job Injuries and fatalities due to slips, trips and falls are the leading cause of NYSIF claims, and nationally rank Quickly No. 2 behind clean up vehicular acciall spills dents. We can’t let that continue. The need for employers, employees and safety professionals to focus more attention on mitigating the risks of slips, trips and falls is paramount. NYSIF is ready to help. Our safety experts discuss simple, effective ways to minimize these preventable accidents. We offer a large selection of fall prevention training materials free online, along with other sites. It’s time for everyone to stand up to the responsibility of stemming debilitating and fatal falls. Prevent slips an d falls Safety & Risk Management N ew Y o r k S t a t e I n s u r a n c e F u n d www.nysif.com Page 6 PARTNERS revise 12/4/06 Partners In Safety Online 11:20 AM Page 1 Partners In Safety Safety Policy New York State Insurance Fund Safety Committees NYSIF’s guide to Safety Training Employee Cooperation accident prevenAccident Reporting Accident Investigation tion and workplace First Aid safety is now in Bloodborne Pathogens Working Conditions .pdf format from Protective Equipment Materials Handling the Safety & Risk Ergonomics Air Quality Management tab Violence NYSIF’s web site. Emergency Planning Inspections “NYSIF is pleased to make this comprehensive guide to workplace safety accessible to anyone on our web site,” NYSIF CEO David P. Wehner said. Partners In Safety covers topics including The Safety Policy, Safety Committees, Safety Training, Employee Cooperation, Accident Reporting, Accident Investigation, First Aid, Working Conditions, Protective Equipment, Materials Handling, Safety Inspections and more. Workers’ compensation & disability benefits specialist since 1914 w w w. n y s i f . c o m Then...Now...Always Eliot Spitzer, Governor • Robert H. Hurlbut, Chairman • David P. Wehner, CEO/Executive Director Labor Dept.: Injuries Down, But Much Work Remains Here’s some good news for American workers and employers. According to the Labor Department’s Bureau of Labor Statistics (BLS), workplace illnesses and injuries declined for the third straight year in 2005—approximately 4.2 million reported cases, or 4.6 injury and illness cases per 100 full-time employees, the lowest rate on record. BLS also reported that 1.2 million injuries and illnesses requiring lost work days in private industry in 2005 represented a 4% decline from 2004, while noting that “much work remains to further reduce workplace injuries and illnesses.” NYSIF Workers’ Comp. Advisor 2 January, February, March 2007 Cover Story Core Value: Service How May We Help You? Service is an important value for most people. At NYSIF, it’s one of our core values. Whether it’s personal one-to-one care, or our online services at www.nysif.com, or NYSIF safety training and remedial services, these stories reflect how our team of specialists make NYSIF the workers’ comp. carrier of choice in New York State. eamwork is the ticket to the kind of service that moves policy holders to write “Thank you” notes to NYSIF. Just ask Buffalo Underwriter Gail Michael and Field Services Rep. Jim McLaughlin, who were singled out by the complimentary pen of T&C Transmission Services owner Lois Fadale. Buffalo’s Gail Michael, Ms. Fadale, who has owned T&C since 1991, PHS Manager Ron Carey contacted Ms. Michael because she wanted to and Jim McLaughlin change her business from a DBA (doing business as) to an LLC (limited liability company). “After I processed the change of interest from the individual owner‘Effective communication between team ship to an LLC, Ms. Fadale contacted me again regarding a WCB fine,” Ms. Michael said. “Ms. Fadale got fined for not having the members helps us assist our customers with proper coverage for the DBA for a short period of time. I assisted her good customer service.’ in getting the WCB fine removed from the policy. She had contacted myself and Jim several times asking for assistance with all the paperwork to be completed so that everything was processed correctly.” Mr. McLaughlin worked with Ms. Fadale when Ms. Michael wasn’t available. “I just relayed information between [them],” he said. He has also helped Ms. Fadale in the past and recently with billing questions. Therein lies the essence of working as a team. As Ms. Fadale described it in her letter, Mr. McLaughlin is “cordial” and “helpful;” Ms. Michael, “patient, pleasant and helpful.” “As long as I can help make all the customers comfortable in the knowledge that we are working toward a solution or an answer to their questions in a professional manner, then my bosses are satisfied and that keeps me focused on the tasks at hand,” Mr. McLaughlin said, spoken like a 25-year NYSIF veteran. Ms. Michael and Mr. McLaughlin have been working together since 1990 to help policyholders. They agree teamwork is important to customer service. “We all work together to satisfy customer requests and review policies with each other so we can come to a total team decision,” Ms. Michael said. “Effective communication between team members as a whole [helps] assist our customers with good customer service.” Mr. McLaughlin added: “We recognize that communicating an informed response to customers’ concerns breeds customer service confidence.” And customers recognize a good team when they see one. T • atience is definitely a virtue. With 25 year-old clerk in the Collections division, an enviyears under her belt at NYSIF, ronment in which if you lose your cool you can’t accomplish anything. Metro Group 90 Underwriter Patricia As an underwriter, she puts that experience O’Keefe has mastered the art of to good use for policyholders such as Nicholas patience. Sepe, of Rest Assured Roofing, who she Keeping a cool head tops her list of qualhelped with a premium reduction on his poliities for providing great service to cuscy. “Like most policyholders [who] have tomers. “Without patience you really aren’t their audits done, Mr. Sepe was not prepared Metro 90 PHS Manager Mike Rachek and able to help anyone,” she said. to show us information,” Ms. O’Keefe said. O’Keefe Patricia Ms. O’Keefe began her career as a 17- P NYSIF Workers’ Comp. Advisor 3 January, February, March 2007 Cover Story Core Value: Service “So we charged him for people who already had insurance. By the time he called [us] and I told him what he needed to do. it was close to cancellation. I said, ‘I can’t help you unless you help me.’ He then sent me the information, certificates and affidavits so his balance would go down.” Mr. Sepe was so impressed with Ms. O’Keefe’s assistance he wrote to her supervisor, PHS Manager Michael Rachek, not only about her outstanding service, but also her outstanding character. I authorized MRIs, physical therapy and two surgeries. “This claimant’s first shoulder surgery was unsuccessful and he needed another surgery. Every time he called I had transportation arranged for him when he could not drive.” Now he’s back to work after being disabled for over a year. “Once Mr. Ambrosino returned to work he called to thank me,” Ms. Freda said. “I believe good customer service is very important. It makes life a little happier and the claimants and providers easier to deal with.” ‘Ask me as many questions as you need to because then I can help you.’ ‘I always treat people the way I want to be treated.’ “I have never met a person who returns calls, answers all your questions regardless of how much time it takes, and really cares about busiNassau’s PHS Manager Eric Parsons, Diane Freda and ness people,” Mr. Sepe wrote. Business Manager Cliff Meister “A lot of the policyholders don’t understand what they need to do,” Ms. O’Keefe said. “Some of them say, ‘Can I ask you one question?’ No, ask me as many questions as you need to because then I can help you. And if I can’t find the answer I’ll go get the answer and then I’ll learn something new.” That manages to keep everyone happy. “I try very hard to please my policyholders and my supervisors by doing a good job while having a good attitude,” she said. • ou may not be able to please all of the people all the time, or can you? NYSIF Customer Service Rep. Diane Freda has perfected a way for dealing with policyholders, claimants, medical providers and her supervisors that seems to satisfy everyone. “I always treat people the way I want to be treated,” she said. That philosophy earned her an Excellence in Customer Service Award from NYSIF’s Nassau office and kudos from NYSIF Business Manager Cliff Meister. “Ms. Freda has consistently demonstrated excellent customer service throughout her career at NYSIF,” he said. She also received good reviews from a claimant, Frank Ambrosino, a cleaner for the Nassau Board of Cooperative Educational Services who sustained a rotator cuff tear of his right shoulder while he was working. Ms. Freda worked closely with Mr. Ambrosino as he underwent surgery. Mr. Ambrosino was so impressed he wrote a letter to Mr. Meister praising Ms. Freda’s “professionalism, efficiency, courtesy and eagerness to help.” Ms. Freda started at NYSIF 16 years ago as a clerk. “I’m not sure how I developed my customer service skills,” she said. “I believe it’s just the way I am. I believe that good customer service gets you better results.” In the case of Mr. Ambrosino, it worked out well for him and everyone else concerned. “As with all my claimants, I authorized the treatment he needed to help him get better as soon as possible so he could return to work,” she said. “I set up an Independent Medical Exam (IME) to make sure the treatment was appropriate. Y • hite Plains Field Services Rep. Douglas Maier knows about the rewards of his profession and it has nothing to do with the NYSIF Statewide Health and Safety Committee Award he recently won for promoting workplace safety. Mr. Maier, who began his NYSIF career in 1994, provides customer service, loss control and safety services to policyholders and brokers. He has received certification by the Dept. of Labor as a Code Rule 59 consultant and training in the 30-hour Occupational Health and Safety Administration course. “Doug Maier’s performance in representing NYSIF as a policyholder services representative in both the areas of loss control and customer relations is consistently outstanding,” White Plains Business Manager Carl Heitner said. “He enthusiastically engages his responsibilities, conducting himself as a true professional.” Mr. Maier, notes NYSIF Director of Field Services Armin Holdorf, “has a proven interest in promoting safe and healthy conditions in the workplace. Doug has taken the skills that he has W NYSIF Workers’ Comp. Advisor 4 January, February, March 2007 Cover Story Core Value: Service learned and provides valuable safety training to our policyholders. He is an active member of policyholder safety meetings. He develops safety action plans that aid in providing remediation and training in developing a safer work environment. He is well-liked by his policyholders and has influenced them to take corrective action in the workplace.” ‘When a customer improves their safety attitude, that’s reward enough.’ White Plains’ Doug Maier and Business Manager Carl Heitner “I have always gotten a lot of satisfaction in working with our customers to improve their safety attitude in the workplace, and when this is accomplished that’s usually enough of a reward,” Mr. Maier said. NYSIF/OSHA In Safety Alliance NYSIF CEO David P. Wehner (above r.) inked an agreement between NYSIF’s Albany office and the Occupational Safety and Health Administration (OSHA) to work together to educate New York State employers and employees on workplace safety. NYSIF OSHA-authorized outreach trainers have conducted recent OSHA training for Mid-Hudson Valley Safety & Health Council (twice), Wingate Nursing Home and Halsted Communications. The agreement formalizes the alliance; it does not include an enforcement component. Mid-Hudson’s President Ron Coons extolled the program’s virtues: “NYSIF exceeded the expectations of class participants. NYSIF continues to add that personal touch that makes its services stand out in the industry. The Safety Council is extremely happy that NYSIF is our partner in safety.” Online Services Find Many Satisfied Customers The content and quality of our new web site, our many safety-related articles, and other free resources are generating positive feedback across the state, particularly from insurance brokers and independent agents. NYSIF met with businesses and industry professionals from Buffalo to Long Island at several trade shows where many professed their approval of the web site, and a few expressed surprise with how much it offers. The revamped site went live last June. Guests pleased with NYSIF services conveyed their views to Dawn Bristol and Sapna Lalwani, of our Nassau and Suffolk offices, respectively, at the Downstate Insurance Association 75th Anniversary Regional Conference at the Huntington Hotel in Melville. Several brokers came by NYSIF’s display to comment on our user-friendly web site. The theme “Turning Technology Possibilities Into Realities” proved an opportune topic for discussing NYSIF online services at the 30th Annual Binghamton I Day sponsored by the Independent Insurance Agents of the Southern Tier at the Binghamton Regency. Eric Ngwashi demonstrates NYSIF web site Some independent agents told our Avery Gardner they were surprised by the extent of NYSIF outreach to promote workplace safety through our online safety resources. The Ninth Annual SOHO Show, held at the Convention Center in downtown Syracuse, is tailored to small businesses. Using a laptop, many got to see our web site first-hand as NYSIF representatives demonstrated its online features—with special emphasis on information and safety materials available to small business owners. Businesses large or small, insurance representatives, risk managers—our site has something for everyone. Visit www.nysif.com and see for yourself. NYSIF Glossary Guide Find Common Workers’ Comp. Terms at www.nysif.com under About NYSIF. Advocate for Business The NYS WCB Advocate for Business assists employers in New York State by resolving problems and answering questions that businesses have regarding their workers’ compensation concerns. NYSIF Workers’ Comp. Advisor 5 January, February, March 2007 Safety Matters Fall Prevention In addition to keeping walkways, stairs and parking lots cleared of ice and snow, use sand to provide better traction on slippery outdoor surfaces and encourage employees to wear approprilips, trips and falls rank as the top cause of injury claims ate footwear with received by NYSIF—28% of all open workplace injury non-skid soles to claims received last year. Nationally, this category is sechelp minimize slips ond only to vehicular accidents as the leading cause of injuries and trips. and fatalities in the workplace. “Simple hazard Falls can result in minor injuries such as contusions and abrareduction, following sions, or more serious outcomes—fractures, sprains and strains, these suggestions, traumatic head and spinal injuries, and death. According to the can prevent financial Occupational Health and Safety Administration, falls resulted in losses for employer 2,502 workplace deaths in 2005. The Bureau of Labor Statistics and claimant, as well (BLS) reports that injuries sustained in falls resulted in 307,755 as a debilitating, or lost work days the same year. life-altering, injury,” The total ‘cost’ of a fall goes beyond calculated medical and Mr. Dombroff said. indemnity costs. More than 8,000 NYSIF claimants have suf- Safety materials at nysif.com to print and distribIn 2005, BLS fered life-altering injuries resulting from falls. For the injured ute for training include titles such as Proper House reports, falls on the worker, “even a minor injury or fracture can result in a lifelong Keeping, Fall Prevention Basics, Ladder Safety and same level (caused case of back pain, or orthopedic problems including loss of full Avoiding Slips and Falls (above). by trips or slips) range of motion. This can translate into the possibility of being unable to resume work, or to perform the same task, or perform it as resulted in 176,019 lost work days, falls to a lower level, 86,946 lost well,” according to NYSIF’s Gary Dombroff, a Certified Safety work days, and falls down stairs or steps, 20,074 lost work days. Consultant (CSC) and AMCOMP certified Workers’ Compensation Falls from ladders accounted for another 24,086 lost work days. Toe boards, hand rails, guard rails and barriers can help prevent falls Professional. For the employer, there’s the loss of productivity, the potential from elevated surfaces, such as from loading docks or platforms. need to replace a worker, a drop-off in morale among co-workers, and the effect such claims have on your experience rating. QUICK QUICK CARD CARD Given the high personal and industrial cost of slips, trips and falls, Supported Scaffold and the relatively inexpensive ways of preventing them, there’s no Fall Protection Tips Inspection Tips reason why they shouldn’t command our attention. NYSIF safety • Identify all potential tripping and fall hazards experts put together the following tips to minimize these accidents: before work starts. No. 1 Claim Reported to NYSIF Don’t Let Up On Fall Protection S TM TM Inspect scaffolds and scaffold parts daily, before each work shift, and after any event that may have caused damage. • Inspect fall protection equipment for defects before use. Fully Planked Guardrails and Toeboard • Select, wear, and use fall protection equipment appropriate for the task. • Secure and stabilize all ladders before climbing them. Access Gate Crossbraces Plumb Vertical • Never stand on the top rung/step of a ladder. • Use handrails when you go up or down stairs. Mudsill Baseplate • Practice good housekeeping. Keep cords, welding leads and air hoses out of walkways or adjacent work areas. Access Ladder • Check legs, posts, frames, and uprights to see if they are on baseplates and mudsills. • Check metal components for bends, cracks, holes, rust, welding splatter, pits, broken welds, and non-compatible parts. • Check for safe access. Do not use the crossbraces as a ladder for access or exit. Occupational Safety and Health Administration U.S. Department of Labor www.osha.gov (800) 321-OSHA Occupational Safety and Health Administration U.S. Department of Labor www.osha.gov (800) 321-OSHA OSHA 3318-09-06 For more complete information: OSHA 3257-11R-05 ¥ Adhere to good housekeeping. ¥ Keep hallways, stairwells and floors clear of obstructions. ¥ Wipe up spills immediately. ¥ Remove snow and ice from outdoor walkways. ¥ Use barriers or wet floor signs when and where appropriate. ¥ Use non-skid floor coverings on stairs. ¥ Properly mark changes in floor level. ¥ Fill in holes and cracks. ¥ Secure carpeting and carpet edges. ¥ Cover loose electrical cords; run them under the floor structure, or overhead. ¥ Keep lower cabinet and desk drawers closed when not in use. • Check to see if powerlines near scaffolds are deenergized or that the scaffolds are at least 10 feet away from energized powerlines. • Make sure that tools and materials are at least 10 feet away from energized powerlines. • Verify that the scaffold is the correct type for the loads, materials, employees, and weather conditions. • Check footings to see if they are level, sound, rigid, and capable of supporting the loaded scaffold. • Look for fall hazards such as unprotected floor openings/edges, shafts, skylights, stairwells, and roof openings/edges. Fall protection and supportescaffold inspection tips are two topics covered by OSHA Quick Cards, available in English and Spanish at www.osha.gov/OshDoc/quickcards.html NYSIF Workers’ Comp. Advisor 6 January, February, March 2007 Safety Matters Fall Prevention NYSIF Albany Field Services Supervisor Augusto Bortoloni, CSC, an OSHA-authorized outreach trainer, notes: “Slips, trips and falls cause the majority of general industry accidents [and] result in 15% of all accidental workplace death.” A FallPrevention for Aboveground StorageTanks What is Fall Prevention? Fall prevention means keeping accidents from happening. Using equipment like guardrails, stair rails, travel restraint systems, safety nets, arrest systems (harnesses), self-retracting lifelines/lanyards and ladder safety devices help keep us from falling and avoid a hard landing if we do fall. This fact sheet encourages prevention. Fall protection should be used where required by policy or by the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) regulations. little attention to reduce the hazards of slips, trips and falls can save a lot of pain and money. Case in point: The January 2006 Advisor reported how NYSIF’s Russ Fitch, CSC, established a program of loss assessment and prevention and put a structure in place for North Country Academy, a group of day care and pre-school facilities headquartered in Balston Spa, NY, experiencing an inordinate amount of slips, trips and falls. Identifying root causes, such as toys on the floor, Mr. Fitch also pointed out that rushing, hurrying and not following safety rules are often contributory culprits when it comes to slips, trips and falls. Basing his remedial action plan on simple housekeeping tips and basic safety fundamentals—an established written safety policy, active safety committee, solid training program, and an analysis of work-related accidents and injuries—the policyholder’s turnaround was an astounding success. Two rules that set the tenor for their success are applicable to any business: “Your first responsibility is to learn safe procedures for performing your work assignment. Your second responsibility is to use only safe procedures in your work.” A ttention to detail and analysis can prevent many of these accidents. “By doing an analysis of their workplaces and identifying what employees are tripping over or slipping on, employers can mitigate many of the risks for injury,” says NYSIF’s Nassau Field Rep. Douglas Maier, CSC. “Reviewing the workplace typically reveals wires, tools or parts on the floor, spills of liquids such as grease or oil, all of which can cause a fall,” he added. “Other common problems, especially at construction sites, include broken ladders with missing rungs, and missing or broken planks on platforms or scaffolds.” NYSIF’s web site is a good place to turn for free safety resources to download to educate employees about avoiding the hazards of trips, slips and falls, such as Safety Posters, Checklists and training materials. Visit http://ww3.nysif.com/SafetyRiskManagement.aspx or click the Safety and Risk Management tab from the homepage at www.nysif.com to access these resources all free of charge. OSHA also provides an extensive checklist to help employers and employees identify potential trip hazards and take corrective action. The list may be downloaded at http://www.osha.gov/dcsp/smallbusiness/small-business.html#walk. OSHA’s downloadable training program, Walking-Working Surfaces, may be accessed from the same site as a zip file and extracted for use in employee education. NYSIF Monthly Safety Topics Find a featured safety topic each month at www.nysif.com January Cold Weather Hazards February Components Of A Safe Workplace March Personal Protective Equipment Fall Prevention Priorities • Try to do a job from ground level • Use passive controls such as handrails • Use fall protection equipment to help avoid hard landings Fall Hazards In and Around Tanks • Holes in walking or working surfaces • Poorly secured ladders • Faulty scaffolds • Untidy or congested work areas • Obstructed walkways • Improper use of equipment or procedures • At ground level around the tank • On tank stairs, ladders, platforms, rooftops, scaffolds or girders • Slippery floors and obstacles inside the tank The Bottom Line • Understand the hazards for specific tasks • Minimize risk by real-time hazard review • Think, look and correct before starting work • Follow procedures and get necessary permits • Use good judgment • If in doubt, ask someone with experience This new OSHA/Safe Tank Alliance fact sheet covers fall protection requiring lifelines and other restraints, and offers basic prevention tips FRAUD FILE NYSIF Tops Fraud Arrest High Mark With more than 140 arrests by late-December, NYSIF’s Division of Confidential Investigations (DCI) surged past its benchmark for insurance fraud arrests—126—set in 2005, tops in New York. NYSIF’s 2006 anti-fraud campaign closed the year with workers’ comp. fraud sweeps covering Westchester, Putnam, Queens and Nassau counties. NYSIF realized CEO David P. Wehner’s vow for a tougher crackdown on fraud through the cooperative efforts of DCI, the NYS Insurance Department Frauds Bureau, the Workers’ Comp. Board Fraud Inspector General, the NYS Attorney General’s Office and local law enforcement. “We take our role seriously in controlling workers’ comp. costs in New York State and we take an aggressive approach to attacking fraud,” CEO Wehner said. DCI Dir. Larry LaPointe (r.) at Westchester press conference NYSIF Workers’ Comp. Advisor 7 January, February, March 2007 Governor Eliot Spitzer Chairman Robert H. Hurlbut CEO/Executive Director David P. Wehner Commissioners Chairman Robert H. Hurlbut, President, The Hurlbut Trust • Vice Chairman Donald T. DeCarlo, Esq., Law Office of Donald T. DeCarlo • C. Scott Bowen, Director, Gov’t. Relations & Economic Development, SUNY Binghamton • John F. Carpenter, Executive VP, Streeter Associates, Inc. (retired) • Jane A. Halbritter, President, Stonehedge Nursing Home, Inc. • Charles L. Loiodice, President/CEO, Paris Maintenance, Inc. • William A. O’Loughlin, O’Loughlin Financial Group & Brookstreet Securities Business Managers Lorna Morris Safety Group Office 1 Sherwin Taylor Safety Group Office 2 John DeFazio Group 90 Metro Office John Eng NYC Division Ed Obertubbesing Albany Ronald Reed Buffalo James Fehrer Binghamton Cliff Meister Nassau Lisa Ellsworth Rochester Eileen Wojnar Suffolk Kathleen Campbell Syracuse Carl Heitner White Plains William O’Loughlin Named to NYSIF Board of Commissioners illiam A. O’Loughlin, Jr., an investment advisor for almost 40 years, has been named to NYSIF’s Board of Commissioners. Long involved in industrial development in Erie County, Mr. O’Loughlin is branch manager of the O’Loughlin Financial Group and Brookstreet Securities in Williamsville, a suburb of Buffalo, New York. Beginning in 1989, Mr. O'Loughlin was elected chairman of the Erie County Industrial Development Agency for 12 consecutive years. He also previously served as chairman of Buffalo’s Citizens Salary Review Commission, vice chairman of the Board of Parking of the City of Buffalo, and as commissioner of the New York State Board of Tourism (I Love New York). A former host of The Money Show on WBEN Radio, Mr. O’Loughlin was one of the most popular radio personalities in Western New York. Over the last 20 years, he has been a frequent guest on WKBW-TV (ABC) Channel 7, WGRZ-TV (NBC) Channel 2 and WIVB-TV (CBS) Channel 4. He also has served as a trustee of both Nardin Academy and the Kenmore Mercy Foundation and as director of the Stadium and Auditorium Board (city of Buffalo). A graduate of St. Bonaventure University, Mr. O’Loughlin began his career with IBM, and served as a captain in the U.S. Army. W Workers’ Comp. Claims & Service 1-877-469-7432 Disability Benefits Claims & Service 1-866-697-4332 See www.nysif.com for business office telephone numbers and addresses. Send WCA comments to John Mesagno, chief of agency publications, [email protected] Workers’ Comp. Advisor New York State Insurance Fund Media and Publications Office 13th Floor 199 Church Street New York, NY 10007 NYSIF Workers’ Comp. Advisor 8 January, February, March 2007 PRESORTED STANDARD U.S. POSTAGE PAID NYSIF