View our new Patient Guide.

Transcription

View our new Patient Guide.
Welcome to Palmetto Health Tuomey
A caring, compassionate
patient experience.
LET’S START WITH SOME HELPFUL INFORMATION.
This guide belongs to:__________________________________________ My room number: _______________________
I was at Palmetto Health Tuomey from:_____________________________ to:____________________________________
My physician’s name(s): _______________________________________________________________________________
My nurse’s name(s):__________________________________________________________________________________
Other Palmetto Health Tuomey team members who helped take care of me: ___________________________________ __________________________________________________________________________________________________
__________________________________________________________________________________________________
Special instructions to remember after I get home (see patient discharge folder): ________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
Important phone numbers: ___________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
Questions to ask my physician or nurse: __________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
GIVING BACK
THE TUOMEY FOUNDATION partners with the community to enhance health care for patients and families served
by Palmetto Health Tuomey. Gifts to The Foundation will allow the hospital to continue to offer an ever-increasing array of
services targeted to meet specific community needs. Private support is essential to maintaining a level of excellence with
new programs, services and equipment. Learn more about The Tuomey Foundation, a 501(c)(3) non-profit organization,
by calling 803-774-9475.
Contents
IMPORTANT TELEPHONE INFORMATION
Your Stay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LOCAL CALLS
Accommodations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Dial 7 + 803 + seven-digit number. Local calls are free.
Advance Directives. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LONG DISTANCE CALLS
Patient Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Dial 7 + 0, then the area code and number of the person you are
MyHealth-Hospital . . . . . . . . . . . . . . . . . . . . . . . . . . 7
trying to reach. Long-distance calls must be charged to your home
Patient Satisfaction Survey. . . . . . . . . . . . . . . . . . . 7
Your Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Valuables/Personal Items. . . . . . . . . . . . . . . . . . . . . 8
Nurse Call Button/Bed Control. . . . . . . . . . . . . . . . 8
phone, placed collect, or charged to a telephone credit card.
No calls may be charged to your room. To dial a toll-free number,
dial 7 +1 + 800 and the number.
Public telephones are located in or near all waiting areas.
Fall Prevention. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TELEPHONE DIRECTORY
Room Service Dining. . . . . . . . . . . . . . . . . . . . . . . . . 9
Unless otherwise indicated, dial the four-digit extension if dialing inside the hospital.
PM Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
If dialing from outside, dial 803-774 + the four-digit extension.
Tobacco-Free Policy. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Advance Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8732
Financial Arrangements. . . . . . . . . . . . . . . . . . . . . . . 10
Billing/Insurance/Financial Inquiries. . . . . . . . . . . . . . . . . . . . . . . . . . . 8910
Special Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Patient Relations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
*
Chaplaincy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8757
Hospice Volunteers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8658
Gift Shop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8758
Newspapers/Magazines. . . . . . . . . . . . . . . . . . . . . 13
Palmetto Health Tuomey Home Health/Hospice. . . . . . . . . . . . . . . . . 8991
Flower Delivery/Mail Service . . . . . . . . . . . . . . . . 13
(if calling from outside the hospital) . . . . . . . . . . . . . . . . 773-(HOME) 4663 *
Pastoral Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Palliative Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8727
Social Work and Discharge Planning. . . . . . . . . 14
Patient Bill of Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8732
(if calling from outside the hospital) . . . . . . . . . . . . . . . . . . . . . . . . 774-8845
Home Health Services. . . . . . . . . . . . . . . . . . . . . . . 14
Patient Relations / Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 9791
Hand Hygiene . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Pet Therapy Volunteers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8658
Flu Shots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9477 or 9499
Volunteers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Security Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8908
Visitor Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Visiting Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Social Work, Case Management and Discharge Planning. . . . . . . . 8732
Special Needs/Disabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8732
Volunteer Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8658
Parking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Safety and Security. . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dining and Gift Shops. . . . . . . . . . . . . . . . . . . . . . . . . 20
Patient Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Patient Responsibilities. . . . . . . . . . . . . . . . . . . . . . . . 24
Campus Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Facilities Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Scrubs Color Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Television Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
TO SPEAK TO THE OPERATOR, DIAL 0
Welcome to
Palmetto Health
Thank you for choosing Palmetto
Health for your health care
needs. Each day, our dedicated,
experienced team and physicians
endeavor to make our vision a
reality: To be remembered by
each patient as providing the care
and compassion we want for our
families and ourselves. When you’re at Palmetto Health, you’re a
member of our family.
CEO Charles D. Beaman Jr. and I want you to remember
Palmetto Health as your trusted partner, providing the highest
quality of care delivered with compassion. Whether you’re
celebrating the birth of a baby, recovering from surgery or
dealing with a chronic illness, we’re here to walk with you on
your health-care journey. We’ll make sure you understand
what to expect while you’re in the hospital and help prepare
you for your return home. We would greatly appreciate any
feedback or suggestions you have so we can improve your care
OUR MISSION
Palmetto Health is committed to
improving the physical, emotional and
spiritual health of all individuals and
communities we serve; to providing care
with excellence and compassion; and
to working with others who share our
fundamental commitment to improving
the human condition.
OUR VISION
To be remembered by each patient as
providing the care and compassion we
want for our families and ourselves.
OUR VALUES Integrity
Adherence to a code of trust, fairness and
honesty.
experience. And we ask you to share your story with us so we
Compassion
can acknowledge those team members and physicians who
Caring for people in need and
view their work as a calling, not just a job.
benevolence for people in general.
Dignity
You’re in very good hands. Palmetto Health is the region’s
Respecting one’s worth as a human being.
largest, most comprehensive, nonprofit health-care resource.
Excellence
We care for more than 63 percent of Sumter, Lee and
Clarendon County residents, more than 70 percent of Richland
County residents and more than 55 percent of the combined
Richland/Lexington county area, including the most critically
ill and injured patients. We do everything we can to connect
individually with each person; to make a difference, each and
every day with each and every patient. It is our pleasure to have
you here, and we look forward to serving you during your stay
at Palmetto Health Tuomey.
John J. Singerling, III, President
Palmetto Health
Pursuing the highest level of service and
quality in all that we do.
Teamwork
Achieving common goals together.
WELCOME TO PALMET TO HEALTH
TUOMEY
We are pleased to have you as
our patient and guest and look
forward to helping you toward
a speedy recovery.
During your stay, you may have questions about the hospital or services available to you and your family.
This book is filled with information to help you. In the first section, you will find information that applies to all
Palmetto Health Tuomey patients.
If you have questions or suggestions during your stay, please don’t hesitate to call Patient Relations at 9791.
If they are unable to resolve the matter to your satisfaction, we want to know about it. Please ask to speak to a
member of our leadership team. Remember, we’re here for you!
Sincerely,
Michelle Logan-Owens, Chief Operating Officer, Palmetto Health Tuomey
About
PALMET TO HEALTH TUOMEY
Palmetto Health Tuomey is one of six hospitals
comprising Palmetto Health, along with Palmetto
Health Baptist, Palmetto Health Richland, Palmetto
Health Baptist Parkridge, Palmetto Health Children’s
Hospital and Palmetto Health Heart Hospital. Our
hospitals are highly respected, long-time members of
the community. Palmetto Health is affiliated with the
University of South Carolina School of Medicine; our
physician residency program includes more than 200
staff residents.
Each year at Palmetto Health we:
• Treat nearly a half million patients
• Welcome nearly 7,000 babies into the world
• Treat more than 80,000 pediatric patients and 3,500
cancer patients
• A
ccommodate nearly 191,000 Emergency
Department visits
• Make nearly 33,000 home care visits
Palmetto Health Tuomey, founded in 1914, is a 301bed modern medical center complex committed
to the spiritual, physical and mental health of the
community. Tuomey is known for excellence in
obstetrics, oncology, mammography, breast cancer,
women’s services, orthopedics, wound care, pain
treatment and surgery. We strive for a patient-, familyand physician-friendly environment.
Providing extraordinary
care before, during
and after your stay.
The next few pages provide information about your room, nurse
schedules and call buttons, meals and your accommodations
during your stay at Palmetto Health Tuomey.
YOUR STAY
pg 7
Accommodations
Palmetto Health Tuomey makes every effort to honor your choice of accommodations, depending on room
availability at the time of your admission. Please understand that because of emergency admissions and other
situations, it may not be possible to meet your room request immediately. In that event, we will strive to provide your
room as soon as possible.
Advance Directives (LIVING WILL, HEALTH CARE POWER OF ATTORNEY )
In compliance with the Patient Self-Determination Act of 1990, Palmetto Health Tuomey is required to ask all adult
patients if they have an advance directive, such as a living will, health care power of attorney or psychiatric advance
directive. Advance directives are documents that allow you to provide instructions in advance regarding the kind of
care you want should you become unable to communicate your wishes to your caregivers. If you have an advance
directive, you will be asked to provide the original document so that it can be copied and placed in your medical
chart. If you do not have an advance directive and need one while in the hospital, Patient Relations can help you.
Call extension 9791.
Patient Director
Palmetto Health Tuomey maintains a daily listing (directory) of all patients who are admitted or receive services
on an outpatient basis. You have the right to choose to be included in or excluded from our Tuomey directory.
The directory is a listing that we use when family, friends and visitors ask about your location, room number or
telephone number.
If you choose not to be included in our directory, we will tell anyone who asks, including family, that we do not
have any information on that individual. You have the right to change the information listed in the directory at any
time. You may request to be included in our directory by speaking with an Admissions representative.
MyHealth-Hospital
MyHealth is a secure and easy-to-use online patient portal that allows you to view your personal health information,
including your lab and test results. When you are registered to be admitted at one of our hospitals, you will be asked
to provide an email address. If you have provided one, you will receive an email within 24-48 hours welcoming
you to MyHealth. Just click on the link within the email to join MyHealth. For questions, call 803-296-3430 or visit
PalmettoHealth.org/MyHealth.
Patient Satisfaction Survey
Palmetto Health randomly surveys patients for feedback to help improve its services. If you receive a phone survey,
please take the time to answer the questions asked of you by the interviewer. Your comments are important to us.
YOUR ROOM
pg 8
Valuables/Personal Items
Please protect your personal property – including laptop and tablet computers, mobile phones, jewelry, wallets, purses,
eyeglasses, hearing aids and other items – while visiting Palmetto Health Tuomey. Please leave valuables at home or
arrange to send them home for safekeeping. Palmetto Health is not responsible for loss or damage to your belongings.
Although hospital gowns will be provided, you may wish to bring a bathrobe, slippers, toiletries and other necessities
from home. If you wear dentures and/or contact lenses, please ask your nurse to note that on your chart and give you
containers for safekeeping. If you remove your dentures, it is extremely important that they be kept in the denture
container to avoid losing them. If you wear eyeglasses or a hearing aid, your nurse can put them in a safe place
when you’re not wearing them.
Nurse Call Button/Bed Control
The nurse call button is located on your bed rail and in a handset. To call a nurse, press the button marked “Nurse,” then
release. A nurse will be with you shortly. If you are unable to press the button, other devices may be available for your
use. Please notify your nurse if another device is needed. Your nurse can show you how to use the control. In addition,
there is an emergency call button in every bathroom.
Fall Prevention
Unfortunately, it still is not uncommon for patients to experience a fall while in the hospital. While most falls do not
have a significant impact on outcome, they can result in increased pain, longer length of time in the hospital and
complications in your condition. Falls do not always occur because you are careless.
•B
e sure to tell your doctor and nurses if you have experienced a fall within the last few months. This will be important
for them to know as they work to develop your plan of care.
•H
aving surgery or being in bed for a longer than normal period of time can lead to weakness and being unsteady on
your feet. When getting out of bed for the first time, always ask for assistance. Continue to ask for assistance as long
as you feel uncertain about your ability to manage on your own.
• Avoid bending over to pick up items.
• Always have personal items, along with the television remote and the call button, within easy reach of your bed.
• Inform your nurse of any dizziness or lightheadedness when you change positions (lying, sitting or standing).
• Wear skid-proof slippers.
• Try not to delay the urge to go to the bathroom. Request help, if needed, when you begin to feel the need to go.
Delays may create more of an “emergency” situation and contribute to a fall.
• I f you need a walker, cane or crutches, familiarize yourself with the proper and safe way to use them. Your nurse or
physical therapist can help with this.
YOUR ROOM
pg 9
Room Service
You may order from a bedside menu within your prescribed diet. You may order any of your meals between the hours
of 7 a.m. and 7 p.m. At Palmetto Health Tuomey, just dial extension 4444 using your room phone (or 803-774-9799
from outside the hospital) and one of our team members will take your order.
Your order will be verified for diet compliance and prepared according to your specifications. Your meal will be
delivered to your bedside within one hour. If you need assistance setting up your bed table or opening any containers,
just ask your host/hostess.
Your physician or dietitian may prescribe between-meal snacks. These will be automatically delivered to your room at
the appropriate time.
PM Care
Ensuring a good night’s rest is important for your healing, recovery and well-being. You will be asked to turn off your
lights by 10 p.m., and your room door will be closed unless otherwise requested.
Patient care will be scheduled before 10 p.m. and after 6 a.m., unless absolutely necessary. This includes checking vital
signs and giving medications. Your nurse will check on you every two hours without waking you up.
Your family members will be asked to help ensure that you rest comfortably. Thank you for allowing us to provide the
care and compassion we want for our families and ourselves. Sleep tight!
TOBACCO-FREE
Smoking and tobacco products are strictly prohibited on all Palmetto Health campuses. We ask that you honor our
tobacco-free policy.
FINANCIAL
ARRANGEMENTS
Thank you for choosing Palmetto Health for your health care needs.
pg 10
YOUR HOSPITAL BILL
Your bill reflects all of the services you receive during
your stay. Charges fall into two categories:
• A basic daily rate that includes your hospital room,
meals, nursing care, housekeeping and general
upkeep costs.
• Charges for specific services that include items your
physician orders for you including medications,
anesthesia, oxygen, special treatments, dressings and
X-rays or laboratory tests.
All of the services reflected as charges on your bill were
ordered by your doctor(s) for specific reasons.
In addition to your hospital bill, you will receive bills
from doctors who independently bill for their services.
These bills will be for doctors who directly cared for you
as well as doctors you did not see in person. These bills
are for professional services rendered by these doctors
in diagnosing and interpreting test results while you
were a patient. Pathologists, radiologists, cardiologists,
anesthesiologists and other specialists perform these
services and are required to submit separate bills. If you
have questions about these bills, please call the number
printed on the statement(s) you receive from them.
BILLING PROCESS
Several days after your hospital stay, we will finalize your
bill and send you a patient-friendly billing statement,
outlining the total charges for your stay and asking you
to confirm the accuracy of the insurance information
listed. Patients should be engaged in the financial
obligation for their care.
If you have insurance, we will file the claim with your
insurance carrier. We will not contact you again until
after your insurance company has paid and there is a
patient balance or we need additional information from
you to process the insurance claim.
If you do not have insurance, contact us to make
appropriate arrangements for your bill. (See Insurance
section.)
INSURANCE
Patients will be treated fairly and with respect during
and after their treatment regardless of the source of
payment for the services they receive or the insurance
coverage they have.
All individuals who are eligible for insurance (including
Medicaid, Medicare, Health Insurance Marketplace or
employer coverage) are required to obtain coverage in
accordance with the Affordable Care Act.
In order to determine if you are potentially eligible for
reimbursement by your insurance carrier, please contact
Patient Financial Services at 803-774-8910.
• Patients who carry health care insurance should
remember that services are rendered and charged to
the patient and not to the insurance company.
• A claim is filed with your insurance company for the
total charges.
• We expect payment from your insurance company
within 30 days of billing. If they have not paid by
then, please follow up with them. We cannot accept
responsibility for negotiating a settlement on a claim.
• You will be personally responsible for covering all
charges not covered by insurance, including but not
limited to co-pays, deductibles and non-covered
charges.
• If you have questions about the status of your claim,
we will be happy to assist you. Call us at 803-774-8910,
Monday-Friday, 8:30 a.m.-5 p.m.
Palmetto Health will provide financial counseling to
uninsured/underinsured patients. This includes help in
understanding and applying for local, state and federal
health care programs such as Medicaid.
PALMETTO HEALTH FINANCIAL ASSISTANCE
PROGRAM
Palmetto Health offers a Financial Assistance Program
that is designed to ensure low-income, uninsured
patients in Sumter, Clarendon, Lee, Richland, Lexington
and Fairfield counties receive needed care regardless of
their financial status.
The Palmetto Health Financial Assistance Program
is not health insurance and will not cover all of your
health care costs. Services provided by your physician,
radiologist, pathologist, surgeon, anesthesiologist,
ambulance or any service not provided in a Palmetto
Health facility are not covered services under this
program. To determine if you are eligible for assistance
with those bills, please contact the appropriate provider
of care.
You are not eligible for the Financial Assistance Program
if you are eligible for or have applied for disability
coverage through the Social Security Administration or
have health insurance coverage of any type.
PATIENT ACCOUNTS
If you have any questions about your hospital account
after you are discharged, please call a Patient Relations
representative in the Patient Financial Services
department at 803-774-8910, 8 a.m. to 4:30 p.m.
Monday through Friday, or toll-free at 1-800-243-7711,
Monday-Friday, 8:30 a.m.-5 p.m.
METHOD OF PAYMENT
Payment may be made by cash, check, debit card, Visa,
MasterCard, American Express or Discover. For patient
convenience, credit card payments may be made by
calling 803-774-8910 or at PalmettoHealth.org under
the “Bill Pay” heading.
OVERPAYMENTS
If you overpay your bill, Palmetto Health will issue a
refund to you. However, overpayments will be applied
to any existing balances owed to the hospital before
issuing a check.
Palmetto Health’s Financial
Assistance Program is designed
to ensure that all patients,
regardless of their financial
status, receive needed care.
SPECIAL
SERVICES
pg 13
Patient Relations
Palmetto Health Tuomey follows guidelines established by the Americans with Disabilities Act. We have adapted
our facility and services to address the needs of all patients, regardless of physical challenge. If you have questions
or concerns about any aspect of your stay, contact Patient Relations at extension 9791. You also may contact The
Joint Commission at 1-800-994-6610 or DHEC at 803-773-5511 with a patient care quality or safety concern. Patient
Relations is available to assist you with the following:
• Foreign language telephone use
• Telephone device for the hearing impaired
• A Health Care Power of Attorney (HCPOA)
• Notary public services
• Fax transmittal/retrieval
• Complaint management and resolution
•C
ommunications between patients/families, physicians and team members
•D
iscount hotel and lodging information for out-of-town guests
• Other available hospital services to address special needs
Newspapers/Magazines
Newspapers can be purchased from paper boxes located in the main-floor hallway past the lobby. Magazines are
available in the Wishing Well gift shop, located just past the lobby. A volunteer also can bring books and magazines.
Flower Delivery/Mail Service
The hospital’s Volunteers deliver flowers and gifts sent to patients Monday-Friday, 1-3:30 p.m. Mail sent to patients is
delivered each morning. Flowers for patients in the Intensive Care Unit are returned to the florist for re-delivery when
the patient is assigned a regular room. Your address is: Palmetto Health Tuomey, 129 N. Washington St., (patient name
and room number), Sumter, SC 29150. Stamps can be purchased in the Print Shop, located on the first floor near the
Mail Room. Mail drops are located in front of the hospital and in front of One Medical Office Building. If you are unable
to access a mailbox, your nurse or a Volunteer will be happy to mail outgoing letters for you.
Pastoral Services
Spiritual support from one of our hospital chaplains is available 24 hours a day. You may request a visit from a hospital
chaplain by calling extension 8755 Monday-Friday, 8 a.m.-4:30 p.m. After hours, ask a nurse to contact a chaplain for
you. If you would like your minister, priest or rabbi contacted concerning your hospitalization, the Chaplaincy office
will be happy to assist you. Our chaplains are prepared to support you while you are in the hospital. During this time,
you may become more aware of personal and spiritual concerns. A pastoral conversation may be helpful to you. These
conversations remain confidential. The Chapel is located on the second floor near the ICU and is open 24 hours a day,
seven days a week, for prayer and meditation.
SPECIAL
SERVICES
pg 14
Social Work and Discharge Planning
Palmetto Health Tuomey’s team of social workers, case managers and nurse case managers are available to all patients
with concerns related to hospitalization and post-hospitalization needs. They will meet with you and your family to
develop the best plan for your care after discharge from the hospital. Patient needs may include the following:
• Home care services
• Financial/insurance concerns
• Transfer to a rehabilitation or extended-care facility
• Supportive counseling
• Medical equipment
• Information and referral to community services
For information, call 803-774-8732.
Home Health Services
Palmetto Health Tuomey Home Health Services provides home health, hospice, private duty nursing and palliative
care services. For more information, call 803-773-(HOME) 4663.
Home Health­­—Helping patients recover from an illness or injury, Palmetto Health Tuomey’s home health services
include 24-hour on-call nursing services, physical, occupational and speech therapies, medical social work, nutritional
counseling by a registered dietitian and home health aide services. Specialty programs include diabetic, pediatric,
women’s health and maternity, chemotherapy and high-tech programs.
Hospice—Palmetto Health Hospice provides care to terminally ill patients of all ages and their families in 14 South
Carolina counties. Services include 24-hour skilled nursing care by a registered nurse and regular visits by members
of the Hospice team. The team includes a home health aide, a social worker, a chaplain and a trained volunteer, who
provide emotional and spiritual care, bereavement care, medical equipment and supplies.
Palliative Care—Palliative care focuses on the relief of pain, symptoms and stress of serious illness. It is offered to
pediatric and adult patients. The goal is to prevent and relieve suffering so patients have the highest quality of life.
Palliative care is offered at any stage of an illness along with other medical treatment. Patients who still may be getting
treatment aimed at a cure can have palliative care. For more information, talk with your doctor or nurse.
SPECIAL
SERVICES
pg 15
HAND HYGIENE
Part of Palmetto Health Tuomey’s commitment to provide high quality patient care includes protecting patients from
getting an infection while in the hospital. One of the best ways to prevent the spread of infection is to kill the germs that
may be on the hands of people who are caring for you or visiting you in the hospital. This is called Hand Hygiene.
Please take an active role in your care. Whenever caregivers come into your room to examine, treat, test or touch you, you may
ask if they have washed or disinfected their hands before entering your room. Also, please ask your family and friends to wash
their hands using the waterless soap located on the wall in your room before visiting you and when they leave your room.
Flu Shots
Influenza (flu) is a contagious disease that can be spread by coughing, sneezing or nasal secretions. Anyone can get
the flu, but infection rates are highest among children. Symptoms include fever and/or chills, sore throat, cough,
muscle aches, headache, runny or stuffy nose and fatigue. Children, people 65 and older, pregnant women and people
with certain health conditions such as heart, lung or kidney disease or a compromised immune system can get much
sicker. Everyone 6 months of age and older should be vaccinated against the flu. By getting a flu vaccination, you can
protect yourself and help avoid spreading the illness to others. Ask your nurse for more information.
SPECIAL
SERVICES
pg 16
Volunteers
Palmetto Health is fortunate to have a large group of capable, caring and loyal volunteers. The presence of volunteers
within a hospital adds a dimension of warmth and personal touch to what often is a stressful time for patients, family
members and visitors.
Volunteer Services Department
Palmetto Health Tuomey’s Volunteers provide non-nursing support services. These volunteers give personal attention
and perform supplemental responsibilities in a variety of areas in our hospital including Registration Guides,
Information/Greeters, Gift Shop, Intensive Care and Surgery waiting rooms, Day Surgery/Recovery, creative services,
Pet Therapy and much more. For more information, please call 803-774-8658.
Pet Therapy
The Tuomey Pet Therapy program began in the summer of 2008 with the purpose to bring cheer and encouragement
to hospitalized patients: It met with stunning and immediate success. Patients eagerly await their visits from trained
therapy dogs, who come to the hospital three days a week and see an average of 25-30 patients on specific units. Pet
Therapy has been shown to provide stimulation and muscle coordination for stroke patients, help improve speech,
lower pain and blood pressure, promote healing and facilitate exercise. For more information, please dial 8658.
Music Mission
The Sounds of Grace is a music ministry designed to bring peace and healing by placing musicians in healthcare and
hospice facilities. These instrumentalists play at a patient’s bedside upon request or in a larger area where family,
caregivers and clinical staff may gather, creating a respite that allows for restorative healing. Music has been proven
to lower a person’s blood pressure, decrease stress hormone levels and release endorphins, the body’s natural painfighters. Music can calm a patient or family member, giving them a respite from pain and worry. Would you like our
volunteer harpist to come play for you? Contact Volunteers at 8658.
VISITOR
INFORMATION
pg 18
Patient-Centered Visitation
Palmetto Health Tuomey welcomes visitors and realizes the essential role they play in a patient’s recovery. We want your
family members and visitors to visit at times convenient to their schedules. We have no “posted” visiting hours, but some
general guidelines are in place and are listed on p. 26. Your sensitivity and cooperation with these guidelines is greatly
appreciated. Although we are confident our team members will provide the very best care for your loved one, should
you have any concerns or requests, please ask to speak with the unit charge nurse, who is available every shift. Unit
managers and Patient Relations liaisons also are available to assist you. For the comfort of our patients, we ask that all
visitors observe the following:
• In order to give patients an opportunity to enjoy each
visitor, we ask that there be only two visitors at a time. We
may ask that visits be time limited if the patient is sleeping.
• Patients can choose to approve visitors who are integral
to providing the emotional and social support they
need or desire.
•P
lease do not visit if you are sick (e.g., sneezing,
coughing, fever).
• Visitation may be delayed or guests may be asked to
vacate the entire unit if there is an emergency or a
medical procedure in progress. We will allow visitors
into the unit as soon as the environment is stabilized.
•C
hildren must be accompanied by an adult other than
the patient. Visits by children of any age should always
be coordinated with the patient’s primary nurse and the
patient/patient’s spokesperson before the visit. For their
own safety, please do not leave children unattended.
• We have provided hand sanitizer throughout the
hospital to protect you and your loved ones from the
spread of infection. Rub your hands with hand sanitizer
for at least 15 seconds until dry before entering and
when leaving a patient’s room.
•P
lease keep your cell phones on “vibrate” while visiting.
• While visiting a patient, remain inside that patient’s
room. Please do not enter other rooms or work stations
in search of team members or physicians.
•B
ecause of space limitations and the patient’s
condition, staying with the patient overnight in the
room is not always possible. Please check with your
nurse regarding this option in your unit.
• I n order to promote patient healing and uninterrupted
sleep, we encourage visitors to leave and rest between
the hours of 10 p.m. and 6 a.m.
• If we need to discuss or provide care that requires
privacy for the patient, we will ask visitors to leave the
room.
• Visitation may be limited or prohibited if there is a
medical or legal reason.
• Visitors should not touch or adjust medical equipment
at any time.
•P
hysicians and team members will give condition updates,
but we are always bound by patient privacy laws. We ask
that there be one spokesperson who receives updates and
communicates information to other concerned parties.
• Visitors who are interfering with patient care or acting
disrespectfully will be required to leave.
• For your safety and security, Security Services officers
round on a routine basis throughout the hospital.
VISITOR
INFORMATION
pg 19
Parking
Parking is free for patients and visitors in the garage on the Palmetto Health Tuomey campus. Hospital security officers
are available to escort visitors to their cars in the Tuomey parking lots. Officers also can help with minor emergencies
like dead car batteries. For assistance, call Security at 803-774-9477 or 9499.
For Your Safety and Security
Palmetto Health Tuomey is deeply concerned with the safety and security of patients, team members and visitors.
The Security team strives to promote safe conditions and practices to protect people from personal threat, injury,
theft, loss or damage. You can have an important role in the safety and security of the hospital by telling the nursing
team immediately if you:
• F eel personally threatened or at risk of personal harm from circumstances such as criminal conduct, domestic abuse,
elder abuse or child abuse or abduction.
• Lose a personal possession. Every reasonable effort will be made to help you locate it.
•O
bserve an unsafe condition, such as spilled liquid, that could cause an accident. Also notify a team member
immediately if you witness an accident.
Rapid Response Team
Palmetto Health Tuomey offers a “Code White” Rapid Response Team for patients, families or visitors to call for
assistance if there is a noticeable change in the patient’s condition that needs immediate attention and you believe
the health care team is not recognizing or addressing the problem. If you see un-addressed signs such as:
•
Changes in the heart or breathing rate
•
A drop in blood pressure
•
Changes in urinary output (much more or much less)
•
A change in the level of consciousness of the patient,
please call the operator from your bedside phone. In most cases, once you describe the change to the operator, a
Code White will be activated and a team of specially trained medical professionals will arrive in your room to assess
the situation and provide critical care. The purpose of this team is to quickly check the condition of the patient and
provide help before there is a medical emergency such as a heart attack.
DINING AND
GIFT SHOPS
pg 20
Visitors can enjoy our At Your Request–Room Service
by purchasing meal tickets at the Tuomey Cafeteria.
THE TUOMEY CAFETERIA
The Tuomey Cafeteria is located on the main floor of the hospital, behind the visitor elevators. The cafeteria
offers hot entrees, grilled items, soups and a variety of Grab & Go items, as well as an extensive salad bar, deli
and pizza.
CAFETERIA HOURS:
Breakfast: 6:30-8:30 a.m. | Continental “grab-and-go” Breakfast: 8:30 - 10:30 am
CLOSED: 10:30-11 a.m.
Lunch: 11 a.m.-2 p.m.
CLOSED: 2-2:30 p.m.
Snacks available: 2:30-4 p.m.
CLOSED: 4-4:30 p.m.
Supper: 4:30-9 p.m., Monday – Friday,
4:30-6 p.m., Saturday – Sunday
BAKER’S SWEETS
Baker’s Sweets Bakery and Bistro has a satellite
location in the main Tuomey hospital building just past the lobby.
The kiosk offers a coffee bar as well as fresh muffins, pastries, cakes, cookies and brownies, as well as breakfast
sandwiches, quiche, soup, sandwiches and salads. It’s open from 7 a.m. to 4 p.m. Monday through Friday.
VENDING MACHINES
Vending machines are located in the Cafeteria entry on the main floor of the hospital and may be accessed in
front of the Cafeteria entrance.
WISHING WELL GIFT SHOP
The Junior Welfare League of Sumter owns and operates the Wishing Well Gift Shop and pours its proceeds
back into the community through non-profit organizations. It is located on the first floor of the hospital, just
past the lobby.
Gift Shop Hours
Monday–Friday. . . . . . . . . . . . . . . . 9 a.m.–7:30 p.m.
Saturday–Sunday. . . . . . . . . . . . . . 1–5 p.m.
AUTOMATED TELLER MACHINES (ATM)
ATMs are located in the lobby, on either side of Baker’s Sweets.
PATIENT
RIGHTS
pg 22
As a patient in our Joint Commission accredited health care facility, you
have many rights that we are committed to protecting and promoting.
Whenever possible, we will inform you of your rights in advance
of furnishing or discontinuing your care.
1. To have one of our team members promptly notify
a family member/representative and your physician of
your admission to the health care facility.
2. To considerate and respectful care, and to give
us feedback about your care. You have the right to
personal dignity.
3. To have your cultural, psychosocial, spiritual and
personal values, beliefs and preferences respected. You
have the right to wear appropriate personal clothing and
religious or other symbolic items, as long as they do not
interfere with diagnostic procedures or treatment. You
have the right to pastoral and other spiritual services.
4. To participate in the development and
implementation of your plan of care, and to know the
identity and professional status of those involved in your
care, including if the care giver is a student or trainee
or is professionally associated with other individuals or
health care institutions involved in your care.
5. To make informed decisions about your care,
treatment and services. This includes being informed of
your health status: being involved—prior to and during
the course of treatment—in your care planning and
treatment, being informed as to all proposed technical
procedures and treatment—including the potential
benefit(s) and potential drawback(s) or risk(s) as well
as alternatives for care, being able to request or refuse
medically appropriate treatment to the extent permitted
by law and health care facility policy, and to be informed
of the medical consequences of such action. If you
refuse a recommended treatment, you will receive other
medically needed, indicated and available care.
6. To formulate an advance directive (such as a Living Will
or Durable Power of Attorney for Health Care) with the
expectation that team members and practitioners will
honor the directive to the extent permitted by law and
Palmetto Health policy. If you have a written advance
directive, you should provide a copy to the health care
facility, your family and your doctor. These documents
express your choices about your future care or name
someone for you if you cannot speak for yourself.
7. To expect that, within capacity and policies, the
health care facility will make a reasonable response
to any patient’s request for appropriate and medically
indicated care and services, including the management
of pain. Our health care facility is committed to
providing individuals impartial access to treatment
or accommodations that are available or medically
indicated, regardless of race, creed, sex, national origin,
or sources of payment for care.
8. If requested or if medically appropriate and legally
permissible, you may be transferred to another facility
after being informed about the need for, risks, benefits,
and alternatives to transfer. You will not be transferred
until the other facility agrees to accept you and you
agree to transfer.
9. To personal privacy, to receive care in a safe setting,
and to be free from all forms of abuse or harassment.
You have the right to refuse to talk with or see anyone
not officially connected with the health care facility,
including visitors, or persons officially connected with
the health care facility but not directly involved in your
care. You have the right to expect that any discussion
or consultation involving your care will be conducted
discreetly and that individuals not directly involved in
your care will not be present without your permission.
You have the right to be interviewed and examined
in surroundings designed to assure reasonable visual
and auditory privacy. This includes having the right to
have a person of one’s own sex present during certain
parts of a physical examination, treatment or procedure
performed by a health professional of the opposite sex
and the right not to remain disrobed any longer than
is required for accomplishing the medical purpose for
which disrobing is needed.
10. To access people outside of the health care facility by
means of visitors and by verbal and written communication,
as long as it does not interfere with treatment.
11. If you do not speak or understand the predominant
language of the community, access to an interpreter can
be provided.
12. To be free from restraints of any form that are not
medically necessary. For behavior management, all
patients have the right to be free from seclusion and
restraints except in the case of an emergency, when there
is an imminent risk of an individual physically harming
himself/herself or others, and less restrictive interventions
would be ineffective.
13. To confidentiality of your clinical records, except in
such cases as suspected abuse or public health hazards
and/or when reporting is permitted or required by law.
You have the right to have your medical record read only
by individuals directly involved in your treatment or in
the monitoring of quality. Other individuals can only read
your medical record on your written authorization or that
of your legally authorized representative. You have the
right to expect all communications and other records
pertaining to your care, including the source of payment
for treatment, to be treated as confidential.
promptly resolve problems and questions about the
health care facility services.
20. To ask questions about the care you are receiving.
Contact your nurse, or if you wish for your nurse to
contact your physician, a call will be placed to that
physician or to the physician who is covering your care
that day. If requested, the nurse will provide a telephone
number for your physician and can assist you with
making the call. You have the right to know who is
involved in your care. Every caregiver at Palmetto Health
Tuomey will be wearing an identification badge clearly
stating his or her name, department and job or title.
14. To access information contained in your clinical
records within a reasonable time frame, and to have the
information explained or interpreted as necessary, except
when restricted by law and/or as long as it does not
interfere with treatment.
15. To know if this health care facility has relationships
with other health care facilities, educational institutions
or other outside parties that may influence your care.
16. To consent or decline to take part in research affecting
your care. If you choose not to take part, you will receive the
most effective care the health care facility otherwise provides.
17. To examine and receive an explanation of your bill,
regardless of source of payment. You have the right to know
about payment methods. At your request and your expense,
you have the right to consult with a medical specialist.
18. To expect reasonable continuity of care when
appropriate and to be informed of realistic care
alternatives when the health care facility services are no
longer appropriate.
19. To be informed of the health care facility policies
and practices that relate to your care, treatment and
responsibilities. You have the right to know about
the health care facility resources, such as patient
representatives, patient complaints and grievance
processes, or ethics committees, that can help you
21. To voice a concern about your stay and be involved in
resolving dilemmas about care, treatment and services.
Your concerns are important to us and we would
appreciate the opportunity to resolve them. If you have a
concern or grievance, please speak with a team member
or request to speak with the unit or department supervisor
or manager. If you would rather express the concern to a
patient liaison, call Patient Relations at 803-774-9791. Team
members are available to assist you at any time during
your stay and will seek prompt resolution to your concern.
If you want to contact an outside agency, you may also
contact the Department of Health and Environmental
Control, 2600 Bull St., Columbia, 803-545-4370, and/or The
Carolinas Center for Medical Excellence, 246 Stoneridge Dr.,
Ste. 200, Columbia, SC 29210, 803-251-2215 or 1-800-9223089. If you have concerns about patient care and safety in
the hospital that have not been addressed by the hospital,
you may contact Joint Commission at 1-800-994-6610 or
[email protected].
As a patient in our Joint Commission accredited
PATIENT
RESPONSIBILITIES
pg 24
health care facility you have many responsibilities.
This is to inform you that you, your family, and/or
your designated advocate are responsible for:
1. Providing, to the best of your knowledge, accurate
and complete information about present symptoms,
reason for your visit, past illnesses, hospitalizations, use
of medications (prescribed, nonprescribed and herbals),
and other matters relating to your health.
2. Helping ensure your safety by knowing your health
care providers and reporting concerns, perceived risks,
or unexpected changes in your care, treatment, medical
condition and/or service provided to you. If you have
any suggestions for improving patient safety, please let
us know.
3. Speaking Up—Asking questions when you do not
understand what you have been told about your
diagnosis, medical tests, treatment plan, medications,
care or what you are expected to do.
4. Participating in decisions about your treatment and
following the care, service or treatment plan developed.
You should express any concerns you have about your
ability to follow and comply with the proposed care plan
or course of treatment to team members and/or your
physician. Every effort is made to adapt the plan to your
specific needs and limitations. When such adaptations
to the care, treatment and/or service plan are not
recommended, you are responsible for understanding
the consequences of the care, treatment and service
alternatives and the possible outcomes if you do not
follow the care, treatment or service plan.
5. Following the health care facility’s rules and
regulations concerning patient care and conduct.
6. Being considerate and respectful of the health care
facility’s personnel and property.
7. Providing information for insurance and for working
with the health care facility to arrange payment when
needed.
8. Promptly meeting any financial obligation agreed to
with the health care facility.
9. Being considerate of other patients, helping control
noise and disturbances, abiding by non-smoking
policies, and respecting others’ property.
10. Recognizing the effect of lifestyle on your personal
health.
WHILE A PATIENT AT PALMETTO HEALTH, IT IS YOUR
RESPONSIBILITY TO:
1. Report concerns about care, treatment, medical
condition or services provided to you.
2. Ask questions if you need clarification about your
care, even if you have received education or instructions
about your treatment, medications, diet, medical
equipment or any other issue of concern.
3. Report any safety issues in your environment.
4. Report any suggestions for improving patient safety.
PATIENT RIGHTS TO APPROPRIATE PAIN
MANAGEMENT
All patients have a right to pain relief. As a patient,
you can expect:
• Information about pain and pain relief measures
• A concerned team committed to pain treatment
• Health care professionals who respond quickly to
reports of pain
• State-of-the-art pain management
As a patient, we expect that you will:
•A
sk your doctor and health care professional (nurse,
therapist, pharmacist, etc.) what to expect about pain
and pain management
•D
iscuss pain relief options with your doctor or other
health care professionals
• Work with your doctor and health care professionals to
develop a pain management plan
•A
sk for pain relief when pain first begins
•H
elp your doctor and health care professionals measure
your pain (see measurement tools below)
• Tell your doctor or health care professionals if your pain
is not relieved
Your pain control is important to us. You can help us
know if you are getting relief from your pain. You will
be asked to rate your pain before and after something
is done to ease the pain. Below are ways you can tell us
about your pain:
The Pain Scale often is used for adults and older children.
You will be asked to rate your pain on a scale of 0 to 10. It
is helpful if you use words to describe your pain such as
burning, shooting, stabbing, dull, aching, etc.
Other changes: If you are unable to talk, we will watch for
other signs that tell us you are hurting. Examples include
changes in heart rate, blood pressure and restlessness.
We cannot promise that you will not have any pain but
we will do everything we can to relieve as much of your
pain as possible.
For more information
about your rights or
responsibilities or to
give us feedback
on your care,
please contact
Patient Relations
at 9791.
FACES Scale* is used for children three years and older and
for adults who have difficulty using the 0-10 scale. The
FACES Scale lets you point to a picture of a face that shows
us how you are feeling and how much you are hurting.
* FACES Scale from Hockenberry MJ, Wilson D: Wong’s Essentials of Pediatric Nursing, ed. 8, St. Louis, 2009, Mosby. Copyright Mosby.
CAMPUS MAP
pg 26
Visitor Parking
for Day Surgery
CALHOUN ST.
Day Surgery
Entrance
WASHINGTON ST.
Classrooms
Classrooms
Private
Dining
Room
Education
Human
Resources
Main
Elevators
Restrooms
REGISTER
HERE!
Patient
Volunteer Access
Services
VALET PARKING
AVAILABLE
MON.-FRI.
Gift
Shop
Front
Lobby
Print
Shop
Chaplaincy
Laboratory
Mail
Room
CV/ND
Outpatient
Lab
Care
Management
Environmental
Services
Pharmacy
Inpatient Rehab
Security
Baker’s
Sweets
Information
Desk
Main Entrance
Medical Office
Building Two
Emergency
Department
Radiology
Emergency
Entrance ER
Parking
Only
Elevator
e
lac
thp m
Bir ssroo
Cla
WASHINGTON ST.
Cafeteria
Canteen
Food & Nutrition
Department
Infusion
Center
N. MAIN ST.
Elevator
to Day
Surgery
Cancer
Treatment
Center
Visitor &
Team
Member
Parking
Employee Health
Women
& Infants
Pavilion
N. MAIN ST.
Visitor &
Team
Member
Parking
Restrooms
CANAL ST.
Outpatient
Surgery
Center
VALET PARKING
AVAILABLE
MON.-FRI.
Medical Office
Building One
Visitor Parking
Visitor Parking
Visitors’
Parking Garage
WEST HAMPTON AVE.
PREFERRED HOSPITAL GENERAL VISITING HOURS: 7 a.m. - 9 p.m.
ICU VISITING HOURS:
8:30 a.m.-6:30 p.m., 8:30 p.m.-6:30 a.m.
Please limit visitors to two and visit times to 15-20 minutes.
PLEASE, NO VISITATION BETWEEN:
6:30 - 8:30 a.m. and 6:30 - 8:30 p.m. for reasons of
confidentiality during shift change report and while bedside
rounds are being made. Or during any ICU medical crisis when
complicated bedside treatment is being performed and the
presence of a visitor or support person would interfere with
patient care.
FACILITIES
GUIDE
pg 27
Facilities Guide
MAIN HOSPITAL BUILDING
FIRST FLOOR:
• Baker’s Sweets
• Cafeteria
• Care Management
• Chaplaincy
• Classrooms
• CVND
• Education
• Emergency Department
• Employee Health
• Employment Center
• Environmental Services
• Food and Nutrition
• Gift Shop
• Human Resources
• Information Systems
• Infusion Center
• Inpatient Rehabilitation
• Laboratory
• Mail Room
• Outpatient Lab
• Palliative Care
• Patient Access
• Pharmacy
• Print Shop
• Radiology
• Volunteer Services
SECOND FLOOR:
• Cath Lab
• Chapel
• Children’s Center
• Day Surgery
• Endsocopy
• ICU
• Medical
• Operating Rooms
• PACU
THIRD FLOOR:
• Medical (Renal)
• Oncology
• Surgical Inpatient
• Telemetry
FOURTH FLOOR:
• Medical
• Subacute
FIFTH FLOOR:
• Acute Rehabilitation
• Medical
BELL WOMEN AND INFANTS
PAVILION:
FIRST FLOOR
• Childbirth Educator
• Lactation Consultant
• Security
SECOND FLOOR
• The Birthplace
• The Women’s Center
ONE MEDICAL OFFICE BUILDING
FIRST FLOOR:
• Regulatory Preparedness
• Sumter OB/GYN (OB services)
• Sumter Plastic & Reconstructive
Surgery
• Tuomey Administration
• Tuomey Quality Services
• Tuomey Risk Management
SECOND
FLOOR:
• Sumter OB/GYN (Gyn services)
• Tuomey Women’s Imaging
• The Wig Boutique / Cancer
Support Center
THIRD FLOOR:
• Palmetto Family Medicine
• Sumter Nephrology
• Sumter Surgical Associates
FOURTH FLOOR:
• Cardiology Associates
• Carolina Family Medicine
• Professional Recruitment
• Tuomey Medical Professionals
TWO MEDICAL OFFICE BUILDING
FIRST FLOOR:
• Outpatient Surgery Center
SECOND FLOOR:
• Sumter Orthopaedic Associates
THIRD FLOOR:
• Sumter Spine and Pain Center
• Tuomey Accounting
• Tuomey Business Office
• Tuomey Health Information
Management
• Tuomey Wound Healing Center
FOURTH FLOOR:
• Allergy, Asthma & Sinus Center
• Sumter Ear, Nose, Throat & Facial
Plastic Surgery
SCRUBS COLOR
CHART
pg 28
Our team members wear color-coded uniforms so you can
easily distinguish your caregivers by their roles.
Televisions
All of our newer televisions are closed-captioned accessible. Patients needing this service should ask their nurse for
assistance. Please report any problems with your television to your nurse.
Television remote controls are available from your nurse.
TELEVISION
CHANNELS
pg 31
2
Local Access Programming
36 MSNBC
3
WIS - NBC
37 Fox News
4
WKTC- CW Network
38 truTV
5
WOLO - ABC
39 HGTV
6
WACH - FOX
40 Food Network
7
Video Marketplace
41 Animal Planet
8
WGN America
42 Discovery Channel
9
WLTX - CBS
43 TLC
10 TV Guide Channel
44 VH1
11 ETV South Carolina
45 History
13 WZRB (ION)
46 A&E
14 QVC
47 Bravo
15 HSN
48 AMC
16 Nickelodeon
49 TCM
17 Cartoon Network
50 Lifetime
18 Disney
51 TBN
20 ABC Family
52 Hallmark Channel
22 National Geographic
53 INSP
23 TNT
54 FX
24 TBS
55 TV Land
25 USA Network
56 E!
26 ESPN
57 Comedy Central
27 ESPN2
58 SyFy
28 Nick Jr
59 MTV
29 NBC Sports Network
60 VH1
30 EVINE Live
61 BET
31 Fox Sports Carolinas
62 CMT
32 The Weather Channel
33 CNN
34 HLN
35 CNBC
OUR VISION:
To be remembered by each patient as providing the care
and compassion we want for our families and ourselves.
PALMETTOHEALTH.ORG
PATIENTS ARE ADMITTED TO THIS FACILITY AND ARE RENDERED SERVICES WITHOUT DISTINCTION DUE TO RACE, COLOR, NATIONAL ORIGIN, HANDICAPPING CONDITION OR AGE.
PRODUCED BY MARKETING AND COMMUNICATIONS
| COPYRIGHT
2015 | 12/15
MC-8996
PRODUCED
BY MARKETING
& COMMUNICATIONS,
© 2015 PALMETTO HEALTH MC-7625 6/15