Family Court of Australia Annual Report 2014–2015
Transcription
Family Court of Australia Annual Report 2014–2015
Family Court of Australia Annual Report 2014–2015 Family Court of Australia Annual Report 2014–2015 ISSN: 1035–9060 (print version) ISSN: 2203–1863 (online version) © Commonwealth of Australia 2015 The Family Court of Australia provides all material (unless otherwise noted and with the exception of the Coat of Arms) with Creative Commons (CC) Attribution-NoDerivs 3.0 Unported licensing. Material may be distributed, as long as it remains unchanged and the Family Court of Australia is credited as the creator. More information can be found at: http://creativecommons.org/licenses/by-nd/3.0/. If you have any questions about Creative Commons or licensing generally, please email [email protected] Enquiries If you would like to comment on this annual report, or have any queries, please contact: National Communication Family Court and Federal Circuit Court GPO Box 9991 CANBERRA ACT 2601 Ph: +61 2 6243 8690 Fax: +61 2 6243 8737 Email: [email protected] Alternative formats This annual report is available electronically at: http://www.familycourt.gov.au/wps/wcm/connect/fcoaweb/reports-and-publications/annual-reports/ The online version contains links to the 2014–15 Attorney-General’s Portfolio Budget Statements. Acknowledgments This report reflects the efforts of many people. Special thanks go to the Court staff involved in contributing and coordinating material, as well as the following specialist contractors: Design and typesetting: Papercut Graphic Design Printing: Paragon Printers This annual report is printed on Monza Recycled Satin Artboard (cover) and Monza Recycled Satin (inside pages). Monza Recycled is Certified Carbon Neutral by The Carbon Reduction Institute (CRI) in accordance with the global Greenhouse Gas Protocol and ISO 14040 framework. Monza Recycled contains 55 per cent recycled fibre, and 45 per cent elemental chlorine free pulp. All virgin pulp is derived from well-managed forests and controlled sources. Monza Recycled is manufactured by an ISO 14001 certified mill. Letter of transmittal ANNUAL REPORT 2014–2015 iii Contents Letter of transmittal Reader’s guide Acronyms and abbreviations Glossary of court-specific terms III X XI XIV 1 The Court’s year in review 2014–151 Highlights 3 Appeals 4 Court and the community 5 Finance and administration 6 2014–15 financial result 6 2 Overview of the court 9 About the Court 10 Portfolio Budget Statements outcome and program 11 Strategic initiatives in the Portfolio Budget Statements 14 Court service locations 28 Court initiatives 30 International cooperation 42 3 Report on court performance 47 Outcome and program 48 Changes to previously published figures 48 Historic performance against KPIs 49 Judicial services 50 Summary of performance 51 Detailed report on performance 52 National coverage as appellate court 65 Social justice and equity impacts 65 Registry and National Enquiry Centre services 69 Summary of performance 69 Detailed report on performance 71 Client feedback and complaints management 75 iv FAMILY COURT OF AUSTRALIA 4 Appeals79 Appeal Division 80 Appeals 80 Full Court sittings 81 Administration of appeals 81 Trends in appeals 81 Proportion of notices of appeal filed by jurisdiction 84 Appeal demographics 86 Age of finalised appeals 87 Appeals to the High Court of Australia 87 5 Significant and noteworthy judgments 89 F Firm & Ruane and Ors 92 Fields & Smith 94 X Pty Ltd (Administrator Appointed) & Milstead and Anor 96 Teo & Guan 97 6 Management and accountability 99 Corporate governance 100 Judicial officers of the Family Court of Australia 102 Judges assigned to the Appeal Division 103 Judges 103 Appointments, retirements and resignations 106 Senior executives 107 Judicial committees reporting 109 Judicial committee highlights 111 Collaborative committees 118 Senior management committees 119 Corporate and operational planning and associated performance reporting and review 122 Internal audit 123 Risk management 123 Financial risk 124 Fraud prevention and control 124 Information Publication Scheme 125 Ethical standards 125 Management and accountability 126 Service Charter and Service Commitments 126 Feedback and service improvements 127 ANNUAL REPORT 2014–2015 v External and internal scrutiny 127 External evaluations 129 Internal evaluations 129 Management of human resources 130 Workforce planning, retention and turnover 132 Workforce turnover 137 Agreement making 138 Training, learning and development 139 Disability reporting 141 Productivity gains 142 Financial management 142 Purchasing, consultants and contracts 147 Assets and property management 148 Correction of errors in 2013–14 report 151 7 Financial statements 153 Index to the financial statements 154 Notes to and forming part of the financial statements 168 8 Appendixes 213 Appendix one 214 Appendix two 215 Appendix three 216 Appendix four 226 Appendix five 229 Appendix six 230 Appendix seven 235 Appendix eight 236 Appendix nine 241 Appendix ten 249 Appendix eleven 259 Appendix twelve 263 9 Indexes 267 List of requirements 268 Alphabetical index 273 vi FAMILY COURT OF AUSTRALIA List of Tables Table 2.1 Registered users of the Commonwealth Courts Portal, 2011–12 to 2014–15 24 Table 2.2Documents eFiled in the Family Court and Federal Circuit Court, 2011–12 to 2014–15 25 Table 2.3 Family Court of Australia service locations 28 Table 3.1 Summary of performance against all KPIs targets from 2010–11 to 2014–15 49 Table 3.2 Summary of performance—judicial services 51 Table 3.3 Appeal caseload 2010–11 to 2014–15 65 Table 3.4 Summary of performance—client services 70 Table 3.5 National Enquiry Centre performance, 2010–11 to 2014–15 74 Table 4.1Notice of appeals filed, finalised and pending by jurisdiction, 2010–11 to 2014–15 82 Table 4.2 Other applications filed in appeal cases, 2010–11 to 2014–15 83 Table 6.1 Categories of Family Court and Federal Circuit Court expenditure 144 Table 6.2Categories of Family Court and Federal Circuit Court Administration expenditure 146 Table 8.1 Entity Resource Statement 2014–15 214 Table 8.2 Expenses for Outcome 1 215 Table 8.3 Staff by location 216 Table 8.4 Staff by gender 217 Table 8.5 Staff by attendance status 218 Table 8.6 Ongoing staff by location and classification 219 Table 8.7 Non-ongoing staff by location and classification 219 Table 8.8 Indigenous staff by location, gender and employment status 220 Table 8.9 Total number of judges, 30 June 2015 220 Table 8.10 Workforce turnover 221 Table 8.11Family Court and Federal Circuit Court employees covered by the Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014 222 Table 8.12 Employees covered by other agreements 223 Table 8.13 AWA minimum and maximum salary ranges by classification 224 Table 8.14Classification structure and pay rates in accordance with the Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014* 225 Table 8.15Family Court and Federal Circuit Court environmental impact/usage data, 2012–13 to 2014–15 230 ANNUAL REPORT 2014–2015 vii List of Figures Figure 3.1 The outcome and program of the Family Court and Federal Circuit Court 48 Figure 3.2 Summary workload by application type, 2014–15 52 Figure 3.3 Issues sought on Final Order cases filed, 2014–15 53 Figure 3.4 Attrition and settlement rates in the Court’s caseload, 2010–11 to 2014–15 54 Figure 3.5 Cases finalised at first instance trial, 2010–11 to 2014–15 55 Figure 3.6 Final orders applications, 2010–11 to 2014–15 56 Figure 3.7 Applications in a case, 2010–11 to 2014–15 56 Figure 3.8 Consent orders applications, 2010–11 to 2014–15 57 Figure 3.9 All applications, 2010–11 to 2014–15 57 Figure 3.10 All applications, clearance rates, 2010–11 to 2014–15 58 Figure 3.11 Age of pending applications, 2010–11 to 2014–15 59 Figure 3.12 All applications, time pending, 2010–11 to 2014–15 60 Figure 3.13Reserved judgments outstanding (pending) less than three months, as at 30 June 2010–11 to 2014–15 61 Figure 3.14Time for reserved judgments outstanding (pending), at 30 June 2010–11 to 2014–15 61 Figure 3.15 Applications finalised within 12 months, 2010–11 to 2014–15 62 Figure 3.16 All applications, time to finalise, 2010–11 to 2014–15 63 Figure 3.17Reserved judgments delivered within three months, 2010–11 to 2014–15 (all reserved judgments) 63 Figure 3.18Time to deliver reserved judgments 2010–11 to 2014–15 (all reserved judgments) 64 Figure 3.19 64 Total judicial services complaints, 2010–11 to 2014–15 Figure 3.20Proportion of litigants’ representation status, finalised cases, 2010–11 to 2014–15 66 Figure 3.21 Proportion of litigants’ representation status, at trials, 2010–11 to 2014–15 66 Figure 3.22 Notices of child abuse or risk of family violence filed, 2010–11 to 2014–15 67 Figure 3.23Proportion of final order cases in which a notice of child abuse or risk of family violence is filed, 2010–11 to 2014–15 67 Figure 3.24 Magellan cases, 2010–11 to 2014–15 68 Figure 3.25 Administration complaints issues 2014–15 76 Figure 4.1 Notice of appeals, 2010–11 to 2014–15 83 Figure 4.2Proportion of notice of appeals filed by jurisdiction of decree, 2010–11 to 2014–15 84 Figure 4.3 85 Notice of appeals finalised by type of finalisation, 2010–11 to 2014–15 viii FAMILY COURT OF AUSTRALIA Figure 4.4Proportion of Notice of appeals finalised by type of finalisation, 2010–11 to 2014–15 85 Figure 4.5 Proportion of appellants by gender, 2010–11 to 2014–15 86 Figure 4.6 Proportion of appellants’ representation status, 2010–11 to 2014–15 86 Figure 4.7 Months to finalise appeals, 2010–11 to 2014–15 87 Figure 6.1 Organisational structure of the Family Court of Australia, 30 June 2015 101 Figure 6.2Family Court and Federal Circuit Court expenditure ($205.778 million), 2014–15 ($million) 143 Figure 6.3Family Court and Federal Circuit Court Administration (FC&FCC Admin) expenditure ($62.240 million), 2014–15 145 ANNUAL REPORT 2014–2015 ix Reader’s guide The purpose of this report is to inform the Attorney-General, the Parliament, court clients and the general public about the performance of the Family Court of Australia in the 2014–15 reporting year. Prepared according to parliamentary reporting requirements, the report outlines the goals stated in the Court’s Portfolio Budget Statements and relates them to the results achieved during the year. PART 1: The year in review—the Chief Justice’s overview highlighting significant issues and initiatives the Court has undertaken during the reporting year. PART 2: Overview of the Court—information about the Court, including its role, functions, powers, governance, organisational structure, initiatives, planning and international cooperation. PART 3: Report on performance—how the Court performed during the period against the above outcome and related program. The performance reports are based on the outcome and program framework and performance information in the 2014–15 Portfolio Budget Statements and the Portfolio Additional Estimates Statements 2014–15 for the Attorney-General’s portfolio. PART 4: Appeals—information about the Appeal Division, trends in appeals and appeals to the High Court. PART 5: Significant and noteworthy judgments—summaries of some of the important Full Court decisions made during 2014–15. PART 6: Management and accountability—information on corporate governance, external scrutiny, human resource management, financial management, purchasing, consultants and contract management, legal services, assets management and other activities relevant to the general administration of the Court. PART 7: Financial statements for the year ending 30 June 2015—the audited financial statements for 2014–15. PART 8: Appendices—the resource statement, resources for outcomes, staffing profile, work health and safety, advertising and market research, ecologically sustainable development and environmental performance, grant programs, committees, external involvement, judicial activities, international visitors and contact details. PART 9: Index and list of requirements The following should assist readers to locate information in the annual report and to understand court-specific language: −− Acronyms, abbreviations and a glossary of court-specific terminology—pages XV–XIV −− List of requirements—pages 268 −− Alphabetical index—pages 273 An electronic version of this annual report is available from the Family Court of Australia’s website at this link: http://www.familycourt.gov.au/wps/wcm/connect/fcoaweb/reports-and-publications/annual-reports/ x FAMILY COURT OF AUSTRALIA Acronyms and abbreviations AAT Administrative Appeals Tribunal AGD Australian Government Attorney-General’s Department AGIMO Australian Government Information Management Office AHS After Hours Service ALAF Australian Leadership Awards Fellowship ALS Aboriginal Legal Service AM Member of the Order of Australia ANAO Australian National Audit Office AO Officer of the Order of Australia APS Australian Public Service ASL Average Staffing Level ATSI Aboriginal and Torres Strait Islander AUSTLII Australasian Legal Information Institute AWA Australian Workplace Agreement BSDO Business Systems Development Officer CaLD Culturally and Linguistically Diverse CCP Commonwealth Courts Portal CDS Child Dispute Services CEI Chief Executive Instruction CEO Chief Executive Officer CJ Chief Justice CLC Commonwealth Law Courts CMAG Chief Executive Officer’s Management Advisory Group COMP Court Ordered Mediation Program CPC Chief Justice’s Court Policy Committee CPSU Commonwealth and Public Sector Union CSA Client Service Advice CSO Client Service Officer ANNUAL REPORT 2014–2015 xi CSSMG Client Services Senior Managers Group CthCommonwealth DCJ Deputy Chief Justice DHS Department of Human Services ECN Environmental Champions Network ECONET Ethics Contact Officer Network EDCS Executive Director Client Services EIU Early Intervention Unit EL Executive Level of the Australian Public Service EMS environmental management system ESD ecologically sustainable development FAIM Fellow of the Australian Institute of Management FC Family Consultant FCC Federal Circuit Court of Australia FLCAG Family Law Courts Advisory Group FLIS Family Law Information Service FLPN Family Law Pathways Network FLSS Family Law Settlement Service FOI freedom of information FRAL Family Relationship Advice Line FRC Family Relationship Centre GST goods and services tax HR Human Resources HSMAs (Work) Health and safety management arrangements IACA International Association for Court Administration ICT information and communications technology IP Internet Protocol IPS information publication scheme ISDN Integrated Services for Digital Network IT information technology IVR interactive voice recognition Jjudge KPI Key Performance Indicator xii FAMILY COURT OF AUSTRALIA MA The Supreme Court of Indonesia (Mahkamah Agung) MOU Memorandum of Understanding NEC National Enquiry Centre NSO National Support Office PBS Portfolio Budget Statements PGPA Public Governance, Performance and Accountability Act 2013 PMDS Performance Management and Development System PSM Public Service Medal RMS Rehabilitation Management System RSR Registry Service Quarterly Return SDC Staff Development Committee SES Senior Executive Service of the Australian Public Service VOC volatile organic compounds WAN Wide Area Network WCAG Web Content Accessibility Guidelines WHS work health and safety WHSC Work Health and Safety Committee ANNUAL REPORT 2014–2015 xiii Glossary of court-specific terms Casetrack—Casetrack is the case management system used by the Family Court, including the Appeal Division, and the Federal Circuit Court of Australia. Child dispute services—the family consultant services of the courts. Family consultants are court experts who specialise in child and family issues after separation and divorce. They provide the courts and families with expert advice regarding children’s best interests; help parties resolve their dispute where possible; write and produce family reports; and advise the courts and families about the services provided to families and children by government, community and other agencies. The Court—means the Family Court of Australia. The courts—means the Family Court of Australia and the Federal Circuit Court of Australia. Family consultant—a psychologist and/or social worker who specialises in child and family issues that may occur after separation and divorce. Family law registry—a public area at a family law court where people can obtain information about the courts and their processes and where parties file documents in relation to their case. Interim proceedings—proceedings for orders pending a final determination of the issues in dispute. Interlocutory proceedings—proceedings taken during the course of, and incidental to, a trial. Magellan—cases that come to the Family Court that involve allegations of sexual abuse and/or serious physical abuse of a child go into the Court’s Magellan program. Registrar—a court lawyer who has been delegated power to perform certain tasks; for example, grant divorces, sign consent orders and decide the next step in a case. Registry—how the courts’ offices are known. For example, the Melbourne registry is in the Commonwealth Law Courts building on William Street. Reserved judgments delivery time—the time between the hearing and the delivery of the judgment concerned. Rules—a set of directions that outlines court procedures and guidelines. The rules of the Family Court of Australia are the Family Law Rules 2004 and the rules of the Federal Circuit Court of Australia are the Federal Circuit Court Rules 2001. xiv FAMILY COURT OF AUSTRALIA 1 THE YEAR IN REVIEW Goal The Court’s goal is to deliver excellence in service for children, families and parties through effective judicial and non-judicial processes and high-quality and timely judgments, while respecting the needs of separating families. Purpose The purpose of the Court, as Australia’s superior court in family law, is to: • determine cases with the most complex law, facts and parties • cover specialised areas in family law, and • provide national coverage as the appellate court in family law matters. The core services of the Court are those that: • are prescribed by legislation • enable and support judges to determine cases, and • meet duty of care requirements. Vision The Court’s vision provides for: • putting children and families first in the design and delivery of services • furthering functional family relstionships after separation • ensuring independence and impartiality in the judicial process • having staff who are valued for providing quality service for families • providing quality child dispute services for families, and • being at the forefront of the development of services. Highlights 11,951 Growth in registered users of Commonwealth Courts Portal of provisions of proof that divorces were granted 43,773 Average 187 live chats per day 75 per cent of court users surveyed are satisfied with their experience at the registries 356 appeals finalised 33,178 calls to the NEC 82,446 divorce orders were printed and posted to clients 74,842 emails sent in response to telephone enquiries 1519 first instance judgments published 20,397 total applications filed 195,598 documents eFiled 13,457 consent orders finalised 225,101 counter enquiries The Court’s year in review 2014–15 THE YEAR IN REVIEW 1 After several years of significant change in the Family Court’s judiciary, due to a series of retirements, the 2014–15 financial year has presented a period of relative stability. At the end of the 2014–15 reporting year, the Family Court had a total of 33 judges with the retirement of one judge, Justice Graham Bell, in February 2015 and the appointment of Justice Robert McClelland who commenced in Sydney in June 2015. This period of stability has been in contrast to the previous two financial years when six judges retired. The Honourable Chief Justice Diana Bryant AO The timely replacement of judicial officers is imperative at a time when the cases that come before the Court have become increasingly complex, and the community, quite appropriately, is demanding more resources and attention on issues such as family violence. Whilst the number of filings in the Court remain stable, the workload of the Court continues to be extremely demanding as the judges deal with cases involving issues of family violence and/ or allegations of child abuse, cases involving mental illness and/or substance abuse, which are increasing in frequency, cases relating to international family law (including Hague Convention abduction matters and the 1996 Protection Convention), medical procedures for which court approval is required as well as property cases, including those involving accrued jurisdiction and third parties. Appeals Whilst the number of filings for first instance work has been steady, the Appeal Division of the Court has experienced an 18 per cent increase in the number of notice of appeal cases. The number of unrepresented litigants in an appeal case has increased slightly. Cases involving unrepresented litigants increase the time required in a case and places additional demands on the Court, particularly on staff. On 12 March the Honourable Justice Murray Aldridge was appointed to the Appeal Division and a new position of National Coordinating Appeals Registrar was created to assist with the coordination of appeals across the four appeal regions. 4 FAMILY COURT OF AUSTRALIA The Court has made submissions to two inquiries concerning family violence: the Senate Finance and Public Administration References Committee’s Inquiry into Domestic Violence in Australia; and the Victorian Royal Commission into Family Violence. The submissions explained the way in which the various sections in the Family Law Act 1975 (Cth) concerning family violence interact and the Rules; how the sections on family violence in the Act interact; some jurisprudence; as well as rules, practices and procedures including screening processes for family violence. Arising from these inquiries some continuing misunderstandings about the Court continue to prevail, in particular the assertion that the work of the Court is carried out in secrecy and without scrutiny. This is not the case and subject only to the inhibitions in s 121 of the Act. The Court is open and anyone may attend and listen to cases. The judgments of the Court delivered after contested hearings are published on AustLII and are available in hard copy publications for all members of the community to read. The Court is inhibited by s 121 which prevents publication of an account of proceedings which would identify parties, children or witnesses. As a result of this, the cases on AustLII use pseudonyms rather than the actual names of the parties, however the judgments are otherwise unaltered. There is nothing to prevent anyone who attends court from discussing what has occurred with members of the public as long as the identification of the parties, children or witnesses is not made. The manner in which the Court makes its decisions in accordance with the Family Law Act is set out in the judgments which, as a superior court, are a fundamental feature of decision making which must always be transparent. The Family Law Act itself has been significantly amended nearly 80 times and been the subject of numerous reviews since its inception 40 years ago. At the present time, the Family Law Council has a reference in relation to looking at increased collaboration between the federal family law system and the state-based child protection systems, including looking at enhanced information sharing. The Australian Institute of Family Studies is also conducting an evaluation of the amendments to the Act in 2011 with an emphasis on family violence and the extent to which the legislative changes have brought about changes in decision making and orders the parties reach by agreement. It is conceivable that once these reports have been concluded and considered by Government even further amendments to the Act will occur. A major achievement this year was the development of the Australian Standards of Practice for Family Assessments and Reporting. This publication, created by the Family Court of Australia, the Federal Circuit Court of Australia, and the Family Court of Western Australia, aims to establish a nationally consistent approach when family assessments are undertaken and reports are prepared for the courts. The standards aim to: −− promote good practice in conducting reporting in full family assessments by social workers and psychologists in family law matters such as those completed under s 62G of the Family Law Act and family reports commissioned privately, −− provide information to the judiciary, agencies, legal professions and parties who utilise the services of family assessors to increase the understanding in the broader sector as to what constitutes good practice in family assessments and reporting, and −− inform what can be expected as a minimum standard of practice when conducting family assessments and preparing reports and they were the subject of wide stakeholder consultation. ANNUAL REPORT 2014–2015 5 THE YEAR IN REVIEW 1 Court and the community THE YEAR IN REVIEW 1 Finance and administration As part of the 2015–16 Federal Budget, the current Government announced its intention to implement reforms to the Family Court, the Federal Court and the Federal Circuit Court. These reforms, to take effect from 1 July 2016, merge the corporate functions of all three courts to form a single administrative body with a single appropriation under the Public Governance, Performance and Accountability Act 2013 (Cth). These changes will have a significant impact on the future operations of the Family Court and at the time of writing this report, details of how these reforms will be implemented and precisely how budgets will be allocated is yet to be determined. 2014-15 financial result In accordance with the courts’ forecast of significant deficits for this and the outgoing years, the underlying result for the 2014–15 financial year for the joint administration was a loss of $4,700,000. The final report from the International Framework for Court Excellence implementation committee was completed. As part of the implementation of the recommendations from this report, internal arrangements for court governance have undergone some change. The Chief Justice’s Policy Advisory Committee has been replaced with the Court Policy Committee and a number of changes to the membership of committees has also occurred. Significant work has been done by each of the members of the committees responsible for various areas. In particular, work is being done internally by the Chair of the Court Performance Committee to ensure the maximum homogeneity of court practices and processes across the different registries. Further details are provided in this report at Part six. During the year the appointment of the Honourable Linda Dessau AM as Governor of Victoria from 1 July 2015 was announced. Her Honour is a former Judge of the Family Court who retired in 2013 and we congratulate her on her appointment. 6 FAMILY COURT OF AUSTRALIA IN FOCUS Court tour goes interactive The Family Court of Australia and Federal Circuit Court of Australia have launched an online video for unrepresented litigants which explains what to expect when attending a court appointment or hearing for the first time. The video, which can be accessed from the courts’ YouTube channels, provides an insight into preparing for court including: −− what to bring to court −− what to do when you arrive at court −− the layout of a courtroom −− how to address a judge, and −− general court etiquette. Many people involved in family law cases have never needed to attend court before and this video aims to remove unnecessary stress or anxiety about what to expect. In the Family Court, almost 30 per cent of cases involved at least one party with no legal representation. Unrepresented litigants provide a unique challenge to the courts as they often require extra resources to finalise their cases in a timely manner. ‘It is easy for clients of the courts to feel overwhelmed when attending a court hearing or appointment. This video will help them to be more prepared and more comfortable with the surroundings and the procedures they need to follow.’ Richard Foster, Chief Executive Officer To view the Court Tour visit the Family Court of Australia’s YouTube channel at: www.youtube.com/familycourtAU SCAN FOR VIDEO 2 OVERVIEW OF THE COURT OVERVIEW OF THE COURT 2 Overview of the Court About the Court The Family Court of Australia, through its specialist judges and staff, helps Australians to resolve their most complex family disputes. The Family Court of Australia is a superior court of record established by Parliament in 1975 under Chapter III of the Constitution. It commenced operations on 5 January 1976 and consists of a Chief Justice, a Deputy Chief Justice and other judges. The Court maintains registries in all Australian states and territories except Western Australia. Goal The Court’s goal is to deliver excellence in service for children, families and parties through effective judicial and non-judicial processes and high-quality and timely judgments, while respecting the needs of separating families. Purpose The purpose of the Court, as Australia’s superior court in family law, is to: −− determine cases with the most complex law, facts and parties −− cover specialised areas in family law, and −− provide national coverage as the appellate court in family law matters. The core services of the Court are those that: −− are prescribed by legislation −− enable and support judges to determine cases, and −− meet duty of care requirements. Vision The Court’s vision provides for: −− putting children and families first in the design and delivery of services −− furthering functional family relationships after separation −− ensuring independence and impartiality in the judicial process −− having staff who are valued for providing quality service for families −− providing quality child dispute services for families, and −− being at the forefront of the development of services. 10 FAMILY COURT OF AUSTRALIA The Family Court of Australia is a superior court of record and deals with more complex matters. These may include, for example: −− Parenting cases including those that involve a child welfare agency and/or allegations of sexual abuse or serious physical abuse of a child (Magellan cases); family violence and/ or mental health issues with other complexities; multiple parties; complex cases where orders sought would have the effect of preventing a parent from communicating with or spending time with a child; multiple expert witnesses; complex questions of law and/or special jurisdictional issues; international child abduction under the Hague Convention; special medical procedures; and/or international relocation. −− Financial cases that involve multiple parties, valuation of complex interests in trust or corporate structures, including minority interests, multiple expert witnesses, complex questions of law and/or jurisdictional issues (including accrued jurisdiction) or complex issues concerning superannuation (such as complex valuations of defined benefit superannuation schemes). The Court also has original jurisdiction under certain Commonwealth Acts, including the: −− Marriage Act 1961 −− Child Support (Registration and Collection) Act 1988 −− Child Support (Assessment) Act 1989, and −− Bankruptcy Act 1966. Portfolio Budget Statements outcome and program The Family Court of Australia and the Federal Circuit Court of Australia FMA Act agencies were merged into a single FMA Act agency from 1 July 2013, known as the Family Court and Federal Circuit Court. On 1 July 2014 FMA Act agencies became non-corporate Commonwealth entities under the Public Governance, Performance and Accountability Act 2013. The outcome and program framework of the Family Court and Federal Circuit Court sets out the agency’s commitments to the Government. Each year, details of the framework are outlined in the Portfolio Budget Statements, along with relevant performance information. Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Agencies deliver programs that are government actions taken to deliver the stated outcomes. Agencies are required to identify the programs that contribute to government outcomes over the Budget and forward years. Outcome The outcome of the Family Court and Federal Circuit Court is described below: Provide access to justice for litigants in family and federal law matters within the jurisdiction of the courts through the provision of judicial and support services. ANNUAL REPORT 2014–2015 11 OVERVIEW OF THE COURT 2 Jurisdiction OVERVIEW OF THE COURT 2 Program The Family Court and Federal Circuit Court has a single program under which all services are provided: Family Court and Federal Circuit Court The program objectives for the Family Court and Federal Circuit Court are managed via three separate components: 1. Family Court of Australia −− The objective of the Family Court of Australia is to support Australian families involved in complex family disputes by deciding matters according to the law, promptly, courteously and effectively. This involves: –– providing decisions in complex family disputes for separating Australian couples and families through the determination of matters, and –– providing national coverage as the appellate court in family law matters. 2. Federal Circuit Court of Australia −− The objective of the Federal Circuit Court of Australia is to provide a simple and accessible alternative to litigation in the Family Court and Federal Court. −− Where practical, parties are encouraged to resolve their disputes through dispute resolution and negotiation methods. 3. Family Court and Federal Circuit Court administration −− The objective of the Family Court and Federal Circuit Court administration is to assist the courts to achieve their stated purpose by: –– maintaining an environment that enables judicial officers to make determinations –– providing effective and efficient registry services –– effectively and efficiently managing resources, and –– providing effective information and communication technologies. Deliverables and key performance indicators The deliverables and key performance indicators associated with each component encompass core service standards for judicial services and client services (that is, the family law registries, where people attend in person, and the National Enquiry Centre, the first point of contact for telephone and email enquiries). Although a single entity for the purposes of the Public Governance, Performance and Accountability Act 2013, the Family Court of Australia remains a separate Chapter III Court under the Australian Constitution and the deliverables and Key Performance Indicators applicable to the Court, as identified in the 2014–15 Portfolio Budget Statements are shown on the next page. 12 FAMILY COURT OF AUSTRALIA Judicial services deliverables Goal (total number for 2014–15) Final order finalisations 2822 Interim order finalisations 3367 Consent order finalisations 13,200 Other finalisations Registries and NEC deliverables 375 Goal (total number for 2014–15) Telephone enquiries served 270,800 Counter enquiries served 150,000 Email enquiries responded to 50,000 Key performance indicators Judicial services deliverables Clearance rate (final orders) Target 100 per cent Cases pending conclusion that are less than 12 months old 75 per cent Reserved judgments are waiting less than three months after the conclusion of the trial 75 per cent Number of complaints as a percentage of applications received 1 per cent Registries and NEC KPIs Goal (total number for year) National Enquiry Centre telephone enquiries answered within 90 seconds 80 per cent Counter enquiries served within 20 minutes 75 per cent Email enquiries responded to within two working days 80 per cent Applications lodged processed within two working days 75 per cent ANNUAL REPORT 2014–2015 13 OVERVIEW OF THE COURT 2 Judicial services KPIs OVERVIEW OF THE COURT 2 Strategic initiatives in the Portfolio Budget Statements International Framework for Court Excellence In 2013, the Chief Justice committed the Family Court of Australia to holistically implementing the International Framework of Court Excellence (the framework).1 Early in 2013, the Chief Justice formed a Court Excellence Committee, chaired by Justice Murphy, and comprising Justices Finn, Cronin, Austin and Loughnan with support from Regional Registry Manager, Jane Reynolds. Having completed a comprehensive internal survey of all judges and staff in 2013 to obtain a robust ‘self-assessment’ of the Court’s functioning against the principles promoted in this framework in the first year, the Court has spent this financial year implementing the central recommendations arising from that assessment in order to improve the Court’s performance. The main achievements are reported below. The Appeal Division The Appeal Division is the exclusive jurisdiction of the Family Court and is considered the ‘flagship’ of the Court’s work. To ensure the Appeal Division is properly supported, it has been recommended that judicial commissions be made to this Division to reflect the legislative provisions of the Act. Pending appointments being made by the Executive to the Appeal Division, the Family Court has ensured that the Full Courts are scheduled in a timely way and deliver timely decisions by assigning first instance judges to the Appeal Division. Further, additional registrar and coordination resources have been assigned to support the judicial work of the Full Courts and reporting by the Appeal Division. Governance and communication On the recommendations of the Court Excellence Committee, the Chief Justice reformed the governance model of the Court by establishing a new Court Policy Committee to oversee five new standing committees (see page 109 for more information on the new committee governance structure). This arrangement has successfully delivered improved decision making, judicial participation in the business of the Court, and enhanced approaches to implementation of decisions. The Chief Justice noted that internal communication could be improved and has implemented a quarterly report to the judges which sets out the critical developments of the quarter. Her Honour also provides periodic and timely updates to judges on the business of the Court Policy Committee, and any other significant deliberations outside of her Honour’s quarterly report. Strategic Plan The Court has set in process the development of a strategic plan on critical matters such as its jurisdiction vis-a-vis the Federal Circuit Court. Noting that jurisdiction for first instance matters is almost completely concurrent with the Federal Circuit Court’s family law jurisdiction, the strategic plan is designed to set out a preferred approach for the transfer of matters to the Family Court of Australia, noting the judicial resources of the Court and its priority to the Appeal Division. 1 www.courtexcellence.com 14 FAMILY COURT OF AUSTRALIA A critical area of the framework is taking account of court user’s views of their experience of registry services. In 2014, the courts undertook a second comprehensive court user satisfaction survey. This survey entailed face-to-face and online surveys of litigants, lawyers and others who attend the courts. Over 75 per cent of those surveyed reported overall satisfaction with their experience at the registries. Users reported that they found staff professional and respectful, the processes of the courts fair and that the judges listened to their cases. Areas for improvement included that more courts should start on time and litigants reported that they would like better information about what to expect when they attend court. The results of the 2014 survey were, in many respects, similar to those reported in 2011. Significantly, the survey included detailed questions for litigants not represented by a lawyer. While those court users reported greater difficulty with some of the processes and procedures than those who are represented, their satisfaction with staff and with the courts overall, was not markedly different to those who are represented. Staff had their say The staff of the Court participated fully in the court excellence assessment process. The most central finding was that staff generally enjoy their work and rate the work of the Court highly. The area for improvement identified in the staff surveys was a call for improved internal communication, or more precisely, better consultation and engagement about critical matters. The Executive Director, Client Services, with the registry managers, has worked on this feedback by convening more regular two-way discussions with staff. One of the outputs of those processes is the Registry Services Delivery Strategy 2014–19 which sets out a vision for services to the public and to judges and is reflective of court excellence. See page 33 for more information on this strategy. Access and inclusion framework for registry services The Court will continue to develop and implement plans under its access and inclusion framework. The framework aims to ensure all clients, particularly vulnerable and disadvantaged clients, receive the assistance they need to access the Court. The framework acknowledges that justice begins well before a litigant has their first court event, and that a client’s capacity to participate in court processes is significantly influenced by the quality of information and the level of administrative support they receive. Linking to the International Framework for Court Excellence, the framework also takes a broader view across the shared infrastructure needed to support the delivery of accessible services (e.g. information technology, training and performance development) as well as identifying the links, approaches, synergies and principles that affect justice as a whole. ANNUAL REPORT 2014–2015 15 2 OVERVIEW OF THE COURT Court user satisfaction OVERVIEW OF THE COURT 2 The current plans under the framework are: −− Multicultural Plan −− Family Violence Plan −− Indigenous Action Plan −− Disability Action Plan (under development), and −− Mental Health Support Plan (to be developed). The Court recognises that people do not neatly fit into a single target client group, hence the Court has tried to adopt a flexible model of service delivery that allows staff to tailor services to the individual’s need. Multicultural Plan 2013–15 The Multicultural Plan was developed in response to a Commonwealth Government requirement. As part of its development, the Court engaged Maria Dimopoulos of Myriad Consulting to undertake a comprehensive review of multicultural access and equity at the Court. The review’s findings and recommendations have informed the projects currently being implemented under the plan. The following provides highlights of the completed, ongoing and new work undertaken to improve access and equity for the Court’s culturally and linguistically diverse clients. These have occurred in addition to work undertaken to improve services at a local registry level. New projects Let’s Talk: Cultural Competence e-learning The Let’s Talk cultural competence e-learning package provides staff with the knowledge, skills and awareness needed to work competently with culturally diverse clients across a range of service scenarios. Using a specifically built website, the package uses adult learning principles to deliver over two hours of training that combines text with videos, podcasts, TED talks, interactive scenarios, quizzes, reflection exercises and links. With the package now complete, staff will commence the online training in August 2015. The new Let’s Talk cultural competence e-learning package 16 FAMILY COURT OF AUSTRALIA Through the use of hover text, family law terminology used on the Application for Divorce form on the Commonwealth Courts Portal is now accompanied by plain English definitions. Litigants are able to hover their mouse over a particular word to view a plain English explanation of its meaning. This project specifically targets litigants experiencing language barriers and unrepresented litigants. The court forms available on the Portal also provide links to the LawTermFinder, a website which allows clients to search for plain English definitions for 400 commonly used family law terms and view translations, for these terms, into Arabic, Vietnamese, Spanish, Simplified and Traditional Chinese. LawTermFinder is a joint project between the Attorney-General’s Department and Macquarie University. Website rebuild – culturally and linguistically diverse client pages The Court’s new website (launched in May 2015) incorporates information and resources for culturally and linguistically diverse (CaLD) clients that will help them navigate the family law system and get the support they need. A landing page has been specifically designed for CaLD clients to provide a single and easy gateway to tailored information, forms, resources and links to relevant external support. The culturally and linguistically diverse client landing page on the Family Court website National Enquiry Centre (NEC) post-inquiry email The post-telephone inquiry email, sent by the NEC to clients, now includes updated and improved links to support clients who require interpreters, those who need mental health support, Indigenous families, people experiencing family violence and individuals who need language assistance. Forced marriage Staff across the country participated in a workshop held by the Attorney-General’s Department to raise awareness of forced marriage and trafficking issues for frontline officers who are likely to come into contact with people in, or at risk of, a forced marriage. The workshop included best-practice information on how to respond effectively to suspected cases of forced marriage, including information on the forced marriage legislative framework, key indicators and referral pathways. Staff have been made aware of the fact sheets and resources that were supplied at the workshops and copies are available for staff to access. ANNUAL REPORT 2014–2015 17 2 OVERVIEW OF THE COURT Commonwealth Courts Portalplain language hover text OVERVIEW OF THE COURT 2 Ongoing work There are a wide range of standard practices and policies that are specifically aimed to support CaLD clients and are continually reassessed and updated: −− staff are skilled to organise and provide access to interpreter services −− the Court’s community language allowance encourages staff with language skills to develop and use their language skills with clients −− all webpages and emails sent to clients provide a link to the LawTermFinder (lawtermfinder.mq.edu.au) as a source of plain English and translated definitions of family law terms −− through collaboration with the Department of Human Services (DHS), the judiciary and staff have access to DHS’s online guide to ethnic naming practices which covers the naming conventions of 66 languages, including some from newly emerging Australian communities −− registry staff refer CaLD clients, where appropriate, to community support services, and −− the Court participates in a range of Harmony Day activities including recognising outstanding contributions through Harmony Day Awards. The NEC To support CaLD clients, the NEC takes calls in other languages through the Telephone Interpreter Service. Further, they provide procedural information and legal referrals on a range of topics often relevant to CaLD clients such as getting documents translated, getting a divorce if you were married overseas, and information about using interpreters for court events. The NEC has ongoing involvement with the Forced Marriage Network through workshops and meetings. They also maintain a close working relationship with the Family Relationship Advice Line who are able to link CaLD clients, and others with specific support needs, to community and Government services. Family Violence Plan 2014–16 Family violence remains widespread in Australia affecting adults and children who experience and or live in fear of it. It directly affects the physical and emotional wellbeing of families. The Court’s family violence plan was developed in recognition of the importance of having a plan which sets out specific actions to support those experiencing, or at risk of, family violence. The Family Violence Plan 2014–16 18 FAMILY COURT OF AUSTRALIA Family Violence Screening Tool During 2014, Child Dispute Services worked with the American authors of the Mediator’s Assessment of Safety Issues and Concerns (MASIC) tool to develop a Family Court specific family violence screening tool. Since April 2015, this tool has been piloted at the Melbourne and Brisbane registries, using a method in which parents complete and submit responses prior to their interview. Family consultants can then use an individual’s responses to better target their examination of family violence risks during clinical interview. Despite trialling alternate methods for family violence screening – which may or may not be adopted nationally – there are comprehensive professional directions for family consultants regarding the assessment of violence risks. These outline a clear, stepwise, and prescriptive process that clinical staff must undertake when addressing family violence during assessments. Safety at court In Brisbane, staff worked with security personnel to ensure that clients who fear for their safety are able to access Child Dispute Services in a safe and secure manner. This removed previously existing ambiguity about how clients presented to security staff and steps to be taken. Ongoing professional development and training Family consultants All family consultants joining the Court participate in a mandatory formal clinical induction process which includes two x 30 minute lectures on family violence within their first six months in the role and a requirement to read a summary of six academic papers relating to family violence. Following the substantial legislative amendments in the area of family violence to the Family Law Act in 2012, family consultants completed a full day of training to ensure that they were apprised of the legislative changes, and afforded an opportunity to reflect on the manner in which their clinical practice needed to adapt in line with these amendments. Ongoing professional development in family violence in 2014–15 was delivered as a series of three Family Violence Clinical Training Modules to all clinical staff and a monthly seminar series. The modules focused on the types of personal and professional biases that can impact on clinical practices, with a particular emphasis on balanced, robust and thorough examination/ reporting of family violence in written documents. The monthly seminar series involves an external expert presenting to staff on a topic relevant to their work. In relation to family violence, clinical staff were provided with regular updates on the empirical trends and practice methods relating to the assessment and treatment of family violence with topics including Men’s Behaviour Change Programs – Do They Work and Should We Refer? (Professor Thea Brown); Forensic Examination of Violence in a Family Law Context (Dr Chris Lennings); and Post-Separation Arrangements in High Conflict Families (Professor Matthew Sanders). With different registries seeing different presenting issues in litigants, registries are able to initiate additional and tailored professional development activities. For example, in Brisbane, Professor Cathy Humphries presented family violence, separated parents and fathering empirical insights and intervention challenges to local family consultants. ANNUAL REPORT 2014–2015 19 OVERVIEW OF THE COURT 2 New projects OVERVIEW OF THE COURT 2 Resources – family consultants A range of resources are maintained, updated and made available to family consultants to ensure they access the most up-to-date information and publications relating to family violence (and other topics). Resources include an extensive collection of chapters and academic papers organised by topic along with Connections, a software package which hosts video records of seminars and conferences, as well as slides and academic papers, and includes a recently introduced series of four x 70 minute videos of a conference delivered by international expert, Dr Phillip Stahl, the first of which focussed on family violence. Referrals to community and support organisations All registries and the NEC provide contact details to litigants for community organisations including organisations that provide support to those experiencing, or at risk of, family violence. Some registries have arrangements to provide onsite support. For example, through Domestic Violence NSW, the Women’s Family Law Support Service is located onsite in the Sydney registry, and where appropriate, registry services staff advise clients of the service. In Adelaide, the SA Women’s Information Service Court Support Program Volunteers assist women experiencing family violence at the Family Court. Other activities The physical layout, court listing practices and the use of safety plans are all designed to protect those who fear for their safety. When litigants have fears about attending a court appointment at the same time, or in the same room, as a former partner, safe rooms are available in many registries and provision can sometimes be made for separate entry and exit points for the client. Alternatively litigants may be able to attend by phone or by video. Court staff are skilled in developing safety plans and putting measures in place to assure a litigant’s safety. Registry staff in Adelaide revisited training in relation to the FCC Notice of Risk to ensure they were clear of the procedures to be undertaken when litigants requests forms and/or seek procedural information about applications where there are allegations of family violence, risk of family violence, child abuse and/or risk of child abuse. In response to a change in the organisations contracted to provide security services to the courts, registries have provided Safety at Court training for the incoming security guards. For more information see the Family Violence Committee report on page 116. 20 FAMILY COURT OF AUSTRALIA The Family Court has a long history of promoting and improving access to justice for Indigenous families dating back to 1993. In 2004 it developed the Family Court Aboriginal and Torres Strait Islander Plan and an Indigenous Plan for 2010 to 2013. In 2013 the Chief Justice set up the Aboriginal and Torres Strait Islander Outreach Committee to ensure that the Court’s administration and judiciary work hand in hand to enable and facilitate participation of Indigenous Australians in court processes. The Court has consulted widely with Indigenous people and through its Indigenous Action Plan 2014–16, has identified and sought to make its services more responsive to the needs of Aboriginal and Torres Strait Islander children and families. Some of the measures adopted by the Family Court include cross-cultural education for judicial officers, registrars and family consultants within the Court; the creation of Aboriginal and Torres Strait Islander positions; the provision of appropriate information and referrals, and the continued development of relationships with key organisations and elders in the community. Two full day training sessions on Indigenous Cultural Competence were held in Sydney and Townsville attended by regional coordinators, senior family consultants and family consultants from all registries. The sessions were led by Stephen Ralph, a Forensic Psychologist with extensive experience working in the field of family law and child protection who is a Koori and a descendent of the Gumbaynggirr people of the mid-north coast of NSW. Aboriginal people from local communities attended the training. The Indigenous Cultural Competence training gave family consultants skills in the particular clinical assessment needs of the Aboriginal community, a better understanding legislative requirements and the opportunity to build relationships with Aboriginal community members. At the conclusion of the training, professional directions were reviewed and were found to be consistent with good practices. Reconciliation week activities were held in some registries with attendance by local elders and Aboriginal legal practitioners. Indigenous courtroom at the Adelaide registry ANNUAL REPORT 2014–2015 21 2 OVERVIEW OF THE COURT Indigenous Action Plan 2014–16 OVERVIEW OF THE COURT 2 Disability The Court is currently working with disability experts to develop a Disability Action Plan for 2015–17. The Family Court will continue to strive to be a court where clients with disability receive the services and support needed to receive a fair hearing and obtain an appropriate outcome. The Court also aims to encourage, enable and empower our employees with disability, and those with a carer role, to achieve their full potential. New projects The Court’s new website incorporates information and resources for people with a disability and their carers that will help them navigate the family law system and get the support they need. A ‘landing page’ has been specifically designed to provide a single and easy gateway to tailored information, forms, resources and links to relevant external support. Ongoing work There are a wide range of standard practices and policies that are specifically aimed to support people with a disability. Hearing loops are provided in court proceedings for hearing impaired litigants, and staff facilitate the presence of hearing dogs/ seeing eye dogs/ support animals in courtrooms. The Court supports Hearing Awareness Week each year. Mental health Through the development of a Mental Health Action Plan, the Court hopes to build on extensive work done previously on setting up processes, referrals, responses and support needed to assist those who are mentally unwell or distressed. The Court recognises that separation and divorce is stressful and that it has an obligation, through its practices, to support people wherever possible. The mental health client landing page on the Family Court website 22 FAMILY COURT OF AUSTRALIA −− referral to community organisations that are able to provide counselling and mental health support during separation and divorce −− protocols to get the right immediate assistance in situations where someone is threatening to harm themselves or others either in person or over the telephone −− providing resources to clients about handling stress, and −− the recent launch of a single landing page on the Court’s new website for those with mental health and/or emotional support needs which links to a range of resources and support. Enhancing service to court users through information technology The courts are continuously seeking to enhance access to justice and to provide meaningful information necessary to advance litigation via their information technology systems. The courts’ IT strategies include being attentive to the needs of those who live in regional Australia, those who have limited means, those who do not have legal representation, and those who may be disadvantaged as a result of violence or language or some other barrier to justice. Strategic initiatives to advance this effort include: Ongoing improvement to the Commonwealth Courts Portal The Commonwealth Courts Portal (www.comcourts.gov.au), launched in July 2007, is a continuing initiative of the Family Court, the Federal Court and the Federal Circuit Court. The Portal provides free web-based access to information about cases that are before these courts. After registering, lawyers and parties can keep track of their cases, identify documents that have been filed and view outcomes, orders made and future court dates. Users log on using a single user ID and access multiple jurisdictions from a single central web-based system. A popular function of the Portal is the ability for users to elect to be notified of any recent activity on their files. In 2014–15 more than 250,000 such notifications were sent. ANNUAL REPORT 2014–2015 23 2 OVERVIEW OF THE COURT In previous training, staff were given skills in mental health first aid, on how to give appropriate initial help and support to someone experiencing a mental health issue. Further, the Court has in place a range of standard practices and policies that support people with mental health issues or who are experiencing emotional distress. Current practices include: OVERVIEW OF THE COURT 2 The eFiling functions continue to be expanded and a number of enhancements were made to the Portal, including: −− application for Consent Orders can now be eFiled −− a number of supplementary documents can now be eFiled −− mandatory Notice of Risk has been added to Initiating Application and Initiating Application Response eForms to assist in identifying cases with a risk of family violence, and −− a new function to allow members of the public to request a copy of their divorce certificate for divorces granted before implementation of the Commonwealth Courts Portal (certificates can be downloaded directly from the Portal for more recent divorces). Work has also continued to ensure that the Commonwealth Courts Portal complies with version 2.0 Level ‘AA’ of the Web Content Accessibility Guidelines. In addition, a complete end-to-end usability review of the Portal was undertaken with a user experience expert advising on improved screen designs. Development of these screens is expected to commence in 2015–16. The following statistics highlight the significant growth in the number of Portal users as at 30 June 2015: −− 5943 firms now registered (up from 4900 at 30 June 2014) −− lawyer registrations have increased to 12,007 (up from 10,000 at 30 June 2014) −− total registered users now at 196,865 (up from 153,092 at 30 June 2014). Table 2.1 Registered users of the Commonwealth Courts Portal, 2011–12 to 2014–15 30 June 2012 30 June 2013 30 June 2014 30 June 2015 Number of law firms registered 3280 4134 4965 5943 Number of lawyers registered 6746 8370 9921 12,007 78,586 109,738 143,171 184,858 85,332 118,108 153,092 196,865 Other users Total registered users 24 FAMILY COURT OF AUSTRALIA 2011–12 2012–13 2013–14 2014–15 4912 7121 8927 10,797 Albury 501 802 1114 1695 Alice Springs 109 136 70 84 27,379 35,666 41,609 48,362 Cairns 1076 1350 1918 2619 Canberra 2004 2914 3420 4160 863 1000 1452 1757 5331 7594 9251 10,339 Darwin 359 519 822 1071 Dubbo 363 660 874 1257 Hobart 562 700 1001 1255 Launceston 734 876 902 976 1109 1672 2274 2658 Melbourne 19,329 31,650 37,747 45,774 Newcastle 4724 6700 8734 11,469 Parramatta 7736 11,101 13,441 17,729 746 1311 1664 1909 10,466 15,372 18,998 23,925 Townsville 2115 2787 2904 3758 Wollongong 1444 2352 3341 4004 91,862 132,283 160,463 195,598 Adelaide Brisbane Coffs Harbour Dandenong Lismore Rockhampton Sydney Total In Western Australia there were 7460 documents eFiled during 2014–15. ANNUAL REPORT 2014–2015 25 2 OVERVIEW OF THE COURT Table 2.2 Documents eFiled in the Family Court and Federal Circuit Court, 2011–12 to 2014–15 OVERVIEW OF THE COURT 2 Major Casetrack enhancement Casetrack is the courts’ case management system introduced in 2002. A major enhancement is currently underway to improve its useability. The changes will introduce new and updated functionality, including a modern browser-based technology that provides a simplified approach to managing the work done in chambers and in other areas of the courts’ operations. The first new module was implemented in March 2014 and was specifically designed to simplify the way chambers manage their dockets. Development of additional functionality continued during 2014–15. 26 FAMILY COURT OF AUSTRALIA Over recent years, and in response to the emerging challenging financial position, the courts have separately, and as a combined entity, undertaken significant initiatives to reduce costs and generate efficiencies; however there are still significant financial pressures upon the Family Court and Federal Circuit Court. Following consideration of various reviews into the courts’ structural funding issues, the Government announced in its 2015–16 Budget that the following initiatives would be undertaken to assist the courts in funding their operations into the future: −− the courts’ fees would be raised to generate additional funding, part of which would be retained by the courts to assist in meeting future funding requirements −− the efficiency dividend arrangements applied by Government to agency funding would be adjusted to recognise that judicial salaries were not a controllable cost of the courts −− losses for 2015–16, 2016–17 and 2017–18 were approved, and −− the courts’ shared corporate service arrangements would be consolidated, effective 1 July 2016, into the Federal Court of Australia. The above initiatives are expected to allow the courts to operate at their current activity levels and staffing in 2015–16. The resourcing plans for the consolidated shared service arrangements from 2016–17 will be finalised as part of the corporate consolidation process with the Federal Court of Australia. Outlook for 2015–16 In 2015–16, the following may have an impact on the Court and its delivery of services: −− the implementation of the Government’s 2015–16 Budget decision to streamline the courts corporate shared services arrangements by consolidating these functions into the Federal Court of Australia from 1 July 2016. A significant amount of work and resources will be required in 2015–16 to prepare for this consolidation of services to ensure an efficient and effective transition is achieved −− any Government decisions during the year that relate to the Australian Public Service employment arrangements −− Government or other initiatives relating to dealing with family violence, and −− ongoing work concerning the adoption of the International Framework for Court Excellence. ANNUAL REPORT 2014–2015 27 OVERVIEW OF THE COURT 2 Budgetary pressures OVERVIEW OF THE COURT 2 Court service locations Table 2.3 Family Court of Australia service locations Australian Capital Territory Canberra (J, R, FC, CS) New South Wales Albury R&R (CS, RC), Armidale (RC, FamC), Coffs Harbour (JC, RC), Dubbo R&R (CS, JC, RC, FC), Lismore R&R (CS, JC, RC, FC), Newcastle (J, R, FC, CS), Parramatta (J, R, FC, CS), Port Macquarie (FamC), Sydney (J, R, FC, CS), Tamworth (RC, FamC), Wollongong R&R (R, CS, FC) Northern Territory Alice Springs R&R (JC, FamC), Darwin (CS, JC, RC, FC) Queensland Brisbane (J, R, FC, CS), Cairns R&R (R, FC, CS, JC), Mackay (JC, RC, FamC), Rockhampton R&R (CS, JC, RC, FamC), Townsville (J, R, FC, CS) South Australia Adelaide (J, R, FC, CS) Tasmania Devonport R&R (RC), Hobart (J, R, FC, CS), Launceston R&R (CS, FC, JC, RC) Victoria Ballarat (RC), Bendigo (RC), Dandenong (R, FC, CS), Geelong (RC), Melbourne (J, R, FC, CS), Mildura (RC), Morwell (RC), Shepparton (RC), Warrnambool (RC) Legend J – Judge R – Registrar FC – Family Consultant CS – Client Services JC – Judicial Circuit RC – Registrar Circuit FamC – Family Consultant Circuit R&R – Rural and Regional Registry Registry or rural and regional registry Circuit location 28 FAMILY COURT OF AUSTRALIA OVERVIEW OF THE COURT 2 DARWIN BRISBANE ADELAIDE SYDNEY CANBERRA MELBOURNE HOBART ANNUAL REPORT 2014–2015 29 OVERVIEW OF THE COURT 2 Court initiatives Live Chat Live Chat was launched on the courts’ websites in April 2014. Live Chat is a cost effective and easily manageable channel of communication. Staff can multi-task and manage up to four conversations at once and it also provides a convenient way for clients to access the courts and engage with client service officers. Since its launch, the courts have received 46,459 live chats. Key statistics −− 187 live chats per day. −− 27 per cent of questions are about Portal support −− 73 per cent are general questions, and −− the most popular questions are about applying for a divorce and parenting applications. Live Chat is available during business hours and can be accessed from the homepages of: www.familycourt.gov.au, www.federalcircuitcourt.gov.au and www.comcourts.gov.au Twitter The Family Court of Australia’s Twitter account has been operating since October 2012. Twitter provides followers with timely, relevant and easy to access information about the Family Court of Australia and family law issues. Followers are predominately made up of legal professionals, law students, journalists and members of the general public. 30 FAMILY COURT OF AUSTRALIA −− attracted 976 new followers, bringing the total number of followers to 1974 −− tweeted 324 times– an average of over six tweets per week −− was re-tweeted 635 times, and −− had a potential reach of 1,393,251. Follow the Court on Twitter https://twitter.com/FamilyCourtAU YouTube The Court’s YouTube channel provides information to clients in a different way to the usual form or fact sheet. Videos currently available include: −− How to apply for a divorce: serving divorce papers −− File your application online with the Commonwealth Courts Portal −− Islamic family law in Australia book launch −− Chief Justice Diana Bryant AO – family violence interview −− Australian leadership award – improving women’s access to justice in family law in the Pacific −− Mediation – what to expect, and −− Court Tour. Visit the Family Court’s YouTube channel at https://www.youtube.com/user/familycourtAU Online proof of divorce An online proof of divorce request process was introduced to streamline the process for people wanting to obtain a copy of their divorce order from the courts. The process involves a person completing an online interactive form and submitting payment online by credit card. The Court then provides an original copy of the divorce. The new process has been very successful and to date 2454 requests have been made since the online interactive from was introduced on 28 March 2015. The new process has also streamlined the process for the courts in reducing the amount of back office paperwork and time to process the requests. ANNUAL REPORT 2014–2015 31 2 OVERVIEW OF THE COURT During 2014–15 the Court: OVERVIEW OF THE COURT 2 Registry waiting times Data from the courts’ client queue management system concerning client service waiting times and the number of clients waiting for service at registry counters is transferred to the courts’ websites. This provides lawyers and litigants with a view of wait times in the registry in real time. It informs lawyers and litigants about the best time to visit registries, when demand is lower and they are likely to spend less time waiting. It also assists registry staff in providing a better client service. This is a small, low cost initiative aimed at improving customer service, providing better visibility for litigants and lawyers regarding wait times, and using our existing resources efficiently and effectively by spreading demand across business hours. Counter waiting times are available for the Adelaide, Brisbane, Dandenong, Melbourne, Parramatta and Sydney registries. Intranet upgrade Significant progress on the intranet upgrade has been made, however due to limited resources and realignment of priorities, the intranet upgrade project has been delayed and the new intranet is yet to be launched. The intranet will, however, benefit from a number of lessons learned from the website redevelopment. There was a change of scope for the intranet search requirement to include enterprise search which has now been implemented and provides the intranet with enhanced search capabilities across multiple platforms. Work still to be done includes: −− completion of content migration – to date over 5000 content items have been migrated −− undertake quality assurance of content, and −− resolve a small number of outstanding technical issues. It is expected that the intranet launch will take place in 2015–16. Registry Services Return In 2015 a new reporting framework called the Registry Service Quarterly Return (RSR) was developed. The RSR is designed to demonstrate that the operations in support of both courts in each registry are being managed appropriately and effectively. The RSR ensures a consistent focus with the Registry Services Strategy; demonstrates a systematic approach to monitoring and managing registry services; monitors areas of important compliance formally and regularly; identifies and mitigates areas of challenge and share success; and identifies issues of national impact so that a holistic strategic response can be developed and implemented. 32 FAMILY COURT OF AUSTRALIA −− electronic filing −− subpoena management −− identification of inefficient registry practices −− circuit management issues, and −− new initiatives commenced within the registries. The consolidated RSR provides a great deal of value to the courts as it: −− provides visibility and sharing of challenges and successes across registries on a quarterly basis, and assists in building a cohesive registry services management team −− places greater importance on key management reports to improve understanding of the dynamics and operations of the registry they lead −− helps registry managers refocus regularly on agreed priorities, both tactical and strategic −− demonstrates to stakeholders, in a structured way, how registry services are managed recognising the budget and resources provided, and −− further supports key objectives of the Court’s Excellence Framework. Registry Services Delivery Strategy 2014–19 Registry managers met in May 2014 to develop a service delivery strategy for 2014–19. The strategy, which is reviewed annually, focuses on the courts’ priorities over a five year period. Key initiatives in the strategy include: −− provide services that can be easily used via a range of pathways (live chat, portal, website, phone and counter) with 24/7 access via the portal and website −− adapt our services to the needs of court users, and empower them to prepare and manage their cases −− provide timely and high level support to the judiciary of both courts −− ensure that our staff are adding value by being knowledgeable, well trained and courteous −− provide user-friendly forms, simplified processes and accurate, up-to-date information −− provide technologically innovative solutions such as the electronic court file −− maintain up-to-date user-friendly websites that effectively meet the needs of litigants, lawyers and the public −− develop a range of innovative online services such as lodgment of consent orders and divorce applications and enable payments −− make available a range of services provided by staff with the training and experience to show empathy for clients in a challenging period of their lives, and −− provide face-to-face assistance to litigants who have special needs and/or require greater levels of support. ANNUAL REPORT 2014–2015 33 OVERVIEW OF THE COURT 2 The RSR also provides for reporting on broader issues, including: OVERVIEW OF THE COURT 2 Projects that will be gradually introduced over the next few years include: −− an electronic court file that integrates the needs of the judiciary, increases accessibility for litigants and lawyers and minimises administrative overheads −− a ‘virtual registry’ that enables lawyers to leverage their own systems to access all the court-related information they need, as well as enabling them to initiate applications, make payments and complete all of their transactions with the courts online −− specialised counter and telephone services for litigants who are unable to find the information they need, or complete the relevant transactions online, and −− training to ensure our staff are able to help litigants, lawyers and the judiciary derive maximum benefit from the gradual introduction of new technologies. Projects that will be further explored over the next few years include: −− a smart phone/tablet application designed to facilitate access to specific services such as fee payments and event reminders −− utilisation of social networking tools to provide users with current information about registry services −− partnerships with State and Commonwealth agencies designed to enhance and streamline the provision of services in rural and regional Australia, and −− a move to a model of registry service where the legal profession interacts with the courts by electronic means. At the first annual review, the Executive Director Client Services advised that the strategy remained current and that many of the identified projects were well advanced, including the cashless registry, eDivorce, eConsent and the registry services Wiki. Client Service Senior Manager’s Group The Client Service Senior Managers’ Group (CSSMG) comprises registry managers and registry and judicial service managers from the Family Court and Federal Circuit Court. The group aims to be innovative in the development of new ideas and seeks to identify and implement ways to continually improve service delivery across the courts by streamlining procedures, ensuring consistency in work practice, providing better information and enhancing client contact with the courts. During the reporting period, the group met on four occasions by video-link as well as communicating via the courts’ Connections technology through a ‘CSSMG community’. Through this community members can discuss issues, provide reports, post blogs and upload files for discussion within the group. 34 FAMILY COURT OF AUSTRALIA −− developing a strategy to move to a cashless registry environment by 1 July 2015 −− ongoing exploration of eFiling procedures to ensure that the most efficient use of the technology is being implemented in response to the growth in eFiling −− enhancing the staff Peer Support Program, which provides practical and emotional support for court staff when there are distressing events at work −− assisting with the implementation of the new Notice of Risk form in the Federal Circuit Court – a mandatory form for any person who files an application or response seeking parenting orders in the Federal Circuit Court on or after 12 January 2015, and −− assisting with debt collection strategies for unpaid fees. There are other initiatives that are still under development, which will be implemented in the next financial year. Child Dispute Services fact sheets CHILD DISPUTE SERVICES chilD Dispute seRvices FACT SHEET Seeing a family consultant in the Family Court – Frequently asked questions I have been ordered to attend an appointment with a family consultant. Who are family consultants? Family consultants are qualified social workers or psychologists, with skill and experience in working with children and families. They are appointed by the Court to help parents and judges achieve the best outcomes for children. Family consultants are recognised as court experts in children’s matters. Where do family consultants fit into the court process? Family consultants are advisors to the Court. They are only involved with disputes about children. They are not involved in disputes about property or finances. In the Family Court, your case may be heard first by a registrar, who will make orders about how the case proceeds. The registrar may order that the family takes part in the Child Responsive Program. This program is aimed at helping the judge and the parents understand what the children need. There are a series of steps in the Child Responsive Program, which include individual interviews with the parents/ carers (known as an Intake and Assessment Meeting) and usually interviews with the child/ren (known as a Child and Family Meeting). For more information, see the fact sheet Child Responsive Program. After these interviews, the family consultant will write a Children and Parents Issues Assessment and may attend court on the first day of the trial. The trial happens in stages. On the first day of the trial, after the judge has heard initial information from the parents/ carers and the family consultant, the judge may ask the family consultant to interview the parties and children again and make a full, detailed assessment of what is happening in the family and what the child/ren need, and make recommendations about what is best for the child/ren. The written report of this assessment is known as a Family Report. Once the Family Report has been prepared, the trial will resume. The family consultant may be a witness at the trial. For more information, see the fact sheet Family Reports. family Dispute Resolution (hague Matters) What is a hague convention case? How soon after the order is made in court will I receive notification of my appointment? The Hague Convention on the Civil Aspects of International Child Abduction is an international treaty under which arrangements are made for the return of children who have been wrongfully removed from or retained outside their country of habitual residence. Appointments for an Intake and Assessment Meeting and a Child and Family Meeting are made to fit with your next court date. The Convention sets up a central authority in each signature country to deal with applications for the return of children taken to or from each country. The Australian Government Attorney-General's Department is the central authority for Australia. Appointments for a Family Report are made so that the report is available by the due date given by the Court. This may be some time after the order is made. The Court will always try to make sure that you have as much notice as possible. How long will the appointment take? Guiding principles and objectives For an Intake and Assessment Meeting you should allow approximately two hours. The Hague Convention operates on the guiding principles that: it applies only to matters where the subject child is under the age of 16. Proceedings under the Convention cease on the day a child turns 16, and For a Child and Family Meeting you should allow half a day. the child’s welfare is best protected by a rapid response to a parent having removed a child from their country of habitual residence, and the child must have habitually resided in a contracting state directly before rights of custody or access were breached. child abduction in general must be prevented. A judicial officer hearing a Hague matter may indicate early in the process that dispute resolution may be of assistance to parties, not just in relation to the matter of return but in relation to parenting matters generally. The judicial officer would encourage the parties to agree on a dispute resolution process. If the parties agree to participate in a dispute resolution process, discussion then occurs about the most suitable service provider. Due to the timeliness of any Hague intervention, there are occasions where it is more suitable for a family consultant (who has undertaken specific training in dispute resolution) located within Child Dispute Services, to undertake the work. Other services in the community are well placed to provide such services but may not be well placed to provide the service in a timeframe that aligns with judicial timeframes and expectations. For a Family Report appointment, the appointment letter may spell out how long you will need. Otherwise you should allow a full day, as there may be a series of appointments throughout the day. The family consultant may also need to see you more than once. The Convention aims to: I am worried about my safety when I’m at court. What can I do? If you have any concerns about your safety while attending court, or any appointment ordered by the Court, call the National Enquiry Centre on 1300 352 000 before your court appointment or trial. Options for your safety will be discussed. The Court takes allegations of violence very seriously and a safety plan will be put in place where the Court is aware of concerns. By law, people must inform a court if there is an existing or pending family violence order involving themselves or their children. For more information see the brochure Do you have fears for your safety when attending court? secure the prompt return of a child wrongfully removed to or retained in a country which is party to the Convention (‘contracting state’) to the country (‘state’) of habitual residence ensure that rights of custody and/or access of the state of origin are respected, with judgement on the custody to be rendered in that country, on the assumption that the court in the country of habitual residence is best able to make decision for the child, and ensure the relevant court in the country of habitual residence is best able to make decisions for the children. The Convention operates under the following specific conditions: Can I bring a support person to my appointment? You can have a support person with you in the waiting area, but it is up to the family consultant to decide whether your support person is included in the interview, and in what way. The family consultant will discuss this with you. This fact sheet provides general information only and does not provide legal advice. If you have a legal issue, you should contact a lawyer before making a decision about what to do or applying to the Court. The Family Court cannot provide legal advice. FAMILY COURT OF AUSTRALIA fact sheet If the matter is suitable for referral to Child Dispute Services, a notation is made in orders that the parties agree to the process. it applies only between contracting states, and so only has force where both countries are signatories to the Convention This fact sheet provides general information only and does not provide legal advice. If you have a legal issue, you should contact a lawyer before making a decision about what to do or applying to the Court. The Family Court cannot provide legal advice. 1 Seeing a family consultant FAQ – Family Court of Australia faMily couRt of austRalia Family Dispute Resolution (Hague Matters) Two new fact sheets were added to the Child Dispute Services fact sheet range: −− Seeing a family consultant FAQ – Family Court of Australia, and −− Family Dispute Resolution (Hague Matters). This brings the Child Dispute Services range to eight fact sheets. These can be accessed on the Family Court website under Publications > By topic. ANNUAL REPORT 2014–2015 35 2 OVERVIEW OF THE COURT CSSMG was involved in several priority projects during 2014–15 including: OVERVIEW OF THE COURT 2 How do I? In conjunction with the launch of the Court’s new website, a series of new How do I? pages have been developed. These include: −− Apply for a divorce −− Serve a divorce −− Serve a divorce by hand −− Serve a divorce by post −− Apply to the Court for a dispensation of service or substituted service order when I cannot find the respondent to serve the application for divorce −− Apply for consent orders −− Apply for parenting orders The How do Is section is designed to help unrepresented litigants through the common court processes −− Apply for property and financial orders −− Apply to the Court when parenting orders have been breached or not complied with −− Serve an initiation application −− Electronically file an application, and −− Register for the Commonwealth Courts Portal. The How do I’s are designed to help unrepresented litigants through the common court processes by providing a step-by-step guide, related links and frequently asked questions. These can be accessed through the homepage of the Court’s website at www.familycourt.gov.au IBM Connections Connections has continued to provide a forum for planning activities and projects as well as supporting communication and collaboration across the courts. Key achievements in 2014–15 include: −− growth in the number of communities from 143 at 30 June 2014 to 150 at 27 May 2015 −− increased use of wikis in providing a centralised platform to share information. There are currently 119 wikis totalling 2357 pages. To date they have been utilised as knowledge bases for professional development, procedures and training materials as well as supporting day-to-day operations across the courts. Examples include: –– a client service wiki which has been developed to support the work of the NEC –– the development of a wiki aimed to support Registry Services staff by providing improved access to procedures and processes. The wiki will provide a platform for staff to share knowledge and best practice ideas −− increased use of Blogs as a communication tool within teams and communities. There are currently 92 blogs across the courts. 36 FAMILY COURT OF AUSTRALIA During 2014–15 a number of changes and upgrades were made to the courts’ IT infrastructure to meet the courts’ needs and improve performance and stability. Infrastructure improvements in the financial year included: −− all of the courts’ Blackberry devices were replaced with Apple iPhones −− new laptops were purchased to replace the courts’ laptop fleet −− a new Wide Area Network (WAN) was implemented to deliver increased bandwidth to all court registries −− migration to a new Internet Gateway was completed −− modelling showed potential weaknesses in the courts’ database servers, so these were upgraded to cope with increased load as the courts move towards an Electronic Court File −− a trial of technology on the Bench commenced, with a view to understanding options for providing information electronically to judges sitting in court −− recording functionality was added to the courts’ videoconferencing system to allow recording of presentations for later viewing, and −− IT infrastructure was installed in new premises in Sydney and Darwin. Court tour goes interactive In December 2014 the Family Court of Australia and Federal Circuit Court of Australia added a new video-based court tour to their YouTube channels. The video has been developed for unrepresented litigants who have a matter in front of a judge or registrar. The court tour covers important areas such as: −− preparing for court −− how to speak to court officers and members of the judiciary −− what to expect in the courtroom −− court orders, and −− feeling safe in court. The court tour aims to assist unrepresented litigants who have a matter in front of a judge or registrar To view the court tour, go to youtube.com/user/familycourtAU ANNUAL REPORT 2014–2015 37 OVERVIEW OF THE COURT 2 Infrastructure improvements OVERVIEW OF THE COURT 2 Independent Children’s Lawyers conference The Children’s Committee of the Family Court of Australia, the Federal Circuit Court of Australia and the Family Court of Western Australia, in conjunction with National Legal Aid and the Family Law Section, held the inaugural national conference for Independent Children’s Lawyers in Sydney in October 2014. The conference attracted over 140 delegates, with keynote speakers including Justice Colin Forrest (Family Court), Chief Judge Pascoe (Federal Circuit Court) and Chief Judge Thackray (Family Court of Western Australia). Key topics discussed included children’s participation; initiatives to support ICL practices; keeping children safe; ethical jeopardy and how it works; and honouring the role. Family law registries cashless from 1 July 2015 Family law registries are going cashless from 1 July 2015 Payment for filing and event based fees can still be made in registries via: • eftpos • debit card • credit card A proposal to remove cash payments was first presented to the Chief Executive Officer’s Management Advisory Group in 2005, however was not supported at that time due to other priorities. The significant technological advances in recent years, particularly in card payments and e-lodgment, provided the impetus for the courts’ administration to reconsider the issue, including considering the removal of cheque payments, which aligns with the Registry Services Delivery Strategy 2014–19. Prior to proceeding, approximately 80 per cent of respondents to a survey question indicated they would be unaffected by the removal of cash and cheques. Specifically, by increasing the number of processes that can be completed online, additional resources can be available for tailored face-to-face services. Additionally, the courts identified that the removal of cash and cheque payments from registries offered significant reductions in direct and indirect costs, and would reduce the risk to staff health and safety resulting from cash management. Some court filing fees can also be paid online when filing using the Commonwealth Courts Portal www.comcourts.gov.au www.familycourt.gov.au www.federalcircuitcourt.gov.au In 2014 an implementation plan for eliminating cash and cheque payments was developed. After consultation with internal and external stakeholders, a two stage approach was developed. Stage one involved the removal of cash payments from registries from 1 July 2015. This change was communicated to the general public and the legal profession through the websites and signage from March 2015. Stage two involves consultation with the legal profession about eliminating cheques from early 2016. The administration has made a formal representation to the Family Law Section of the Law Council and will advance the concept with the legal profession informally at meetings and other forums during 2015. The administration will also continue to develop online payment options to assist law firms and clients to transition to a cashless and chequeless environment. 38 FAMILY COURT OF AUSTRALIA The Family Court website (www.familycourt.gov.au) and the Federal Circuit Court website (www.federalcircuitcourt.gov.au) have been upgraded and rebuilt, with the new websites officially launched on 29 May 2015. The Family Law Courts website (www.familylawcourts.gov.au) was decommissioned at that time with content moved onto the Federal Circuit Court website. Links to the Family Law Courts website have been redirected to either the Family Court or Federal Circuit Court website. The upgrade was a significant project which was in response to changes in requirements and expectations by the Government, practitioners and the general public. 2 OVERVIEW OF THE COURT New websites deliver improved access to court services The new Family Court website was launched on 29 May 2015 The new design and layout of the websites reflects best practice for web design and incorporates feedback from a sample of key stakeholders. The new websites deliver improved access to court services, better structured information, an easy to follow navigation and a greater focus on e-services. The websites provide specific site areas for those parts of the community who have special requirements. In addition, they will provide a translation and read back facility in multiple languages in the coming months. For more information about the project see page 77 (In focus) or to provide feedback email [email protected] Mediation – what to expect Mediation – what to expect, is the latest video available on the Family Court’s YouTube channel. The video was produced for the 5th LawAsia, Family Law and Children’s Rights Conference in Sapporo Japan which was held in June 2014. The video was also used for the Australia–Indonesia justice partnership, in light of Indonesia’s introduction of mediation to family law disputes. The video shows a mock mediation between a couple (an Australian father and Japanese mother) who are trying to come to an agreement about parenting arrangements. In particular, whether their two children will live with their father in Australia or with their mother in Japan. In light of Japan’s signing of the Hague Convention at the beginning of 2014, the video is a timely and useful resource for people who are going into mediation, not knowing what to expect. Justin Dowd, a long standing member of LawAsia’s Family Law and Children’s Rights Section and an instrumental part of the video’s production, presented the video at the LawAsia conference in Sapporo, along with members of the legal profession from Singapore, Japan and the United Kingdom. ANNUAL REPORT 2014–2015 39 OVERVIEW OF THE COURT 2 Australian Standards of Practice for Family Assessments and Reporting On 11 February 2015 the Family Court of Australia, Family Court of Western Australia and Federal Circuit Court of Australia, launched the Australian Standards of Practice for Family Assessments and Reporting, a publication developed by the three courts which aims to establish a nationally consistent approach when family assessments are undertaken and reports developed for the courts that deal with family law within Australia. The publication outlines best practice and identifies a range of minimum standards that are expected by the courts in the development of family reports. The quality and consistency in the information provided to the judicial officer overseeing the case is critical in determining what is in the best interests of the child in each case. This publication will not only assist those who develop the reports, but will provide transparency and assist lawyers and those involved in family law, to better understand what family assessments and reports entail and what can be expected from the process. The Australian Standards of Practice for Family Assessments and Reporting Chief Justice Bryant, Chief Judge Pascoe and Chief Judge Thackray have stated that, ‘It is imperative that judicial officers, and all of those involved in children’s cases, are fully informed of the issues relevant to those families. This document will assist in ensuring that we have uniformity and consistency in the quality of information that is prepared for the courts’. For more information see the Australian Standards of Practice for Family Assessments and Reporting at www.familycourt.gov.au Seventh International Courts Administration Conference In September 2014 the International Association for Court Administration’s (IACA), Seventh International Conference took place in Sydney with over 40 countries represented and more than 250 delegates attending, including staff and members of the judiciary of both the Family Court of Australia and Federal Circuit Court of Australia. This year’s conference was titled International Perspectives on Justice Administration 10 years on… and provided delegates with a unique opportunity to meet and collaborate with court administrators from around the world. Chief Executive Officer of the Family Court and Federal Circuit Court and outgoing President of IACA, Richard Foster said ‘The discussions that took place over the three days of the conference will go a long way to enhancing and improving the delivery of court services and access to justice around the world’. 40 FAMILY COURT OF AUSTRALIA IACA International Association for Court Administration INTERNATIONAL ASSOCIATION FOR COURT ADMINISTRATION CONFERENCE SYDNEY, AUSTRALIA International Perspectives on Justice Administration 10 years on... International Framework for Excellence and measuring performance An exploration of the roles of judicial officers and court administrators and how the relationship between them may be improved and enhanced Current developments in court technology International perspectives on best practice in courtroom design and court security Professional development and managing change in the legal environment Managing succession in courts administration Access to justice in developing countries Facilitating access to courts for disadvantaged groups and children Alternate Dispute Resolution practices Courts working with multicultural communities Courts cooperating with volunteers, non-government organisations and support services Communication with Court Stakeholders and provision of information to Court Clients www.iaca.ws 24 – 26 September 2014 Over 40 countries were represented at the International Association for Court Administration’s seventh International Conference IACA’s international conferences are held every two years. The next conference will be held in the USA. Mobile application and booths in registries A free mobile app’ – called iRefer Vic – launched in 2014, provides users with a searchable directory of programs and services that are available to families experiencing separation. The app’, developed by the Victorian Family Law Pathways Network, provides people with information that will complement, supplement or pre-empt agreements made by parties, or orders of the courts. It provides information and referral pathways to services that avoid conflict in the courtroom, or continuing conflict at home, with services grouped into categories such as counselling, family dispute resolution and mental health services. iRefer provides a directory of programs and services for families experiencing separation In addition to the iRefer app’, Victorian Family Law Pathways, with the support of the courts, have established booths, staffed by law students, in the Melbourne and Dandenong registries to assist litigants with referral/ contact details to external legal services. Community relationships and consultation Registry managers of the Family Court and Federal Circuit Court assist the Court with community relationship building. Much of this work is done at the local level. Engagement with local communities, community-based organisations concerned with family support and the family law system, community forums, law societies, family law pathway networks, volunteer networks and other government agencies, including many at the State level, are something that the Court has been reporting in some detail in recent years in an appendix to the annual report. The reporting shows that different registries take different approaches, reflecting local needs and opportunities and capacity for action. Activities are highlighted in Appendix nine. ANNUAL REPORT 2014–2015 41 2 OVERVIEW OF THE COURT A range of court administrators, international judicial members and academics presented on topics including succession planning in court administration, access to justice for vulnerable groups and building and sustaining public confidence through communication strategies and social media. OVERVIEW OF THE COURT 2 International cooperation Indonesia court-to-court cooperation – 10 years on The Family Court of Australia’s engagement with the Indonesian courts first began in 2004 under the court-to-court partnership funded by the Australian Government. The Court has collaborated on a wide scope of activities, involving many judges, court staff and court administrators from both Indonesia and Australia. This work has been underpinned by a strong research focus in collaboration with the courts, Indonesian research institutes and civil society organisations. It identified access to justice barriers which the courts then sought to resolve using a variety of innovative and effective approaches. By removing these barriers to justice, the Indonesian courts have witnessed a significant increase in the ability of women, the poor and people living in remote areas to access the courts for their family law matters. In 2013, more than 85 per cent of all civil cases heard in Indonesian courts and more than 70 per cent of all cases heard in Indonesia related to family law and legal identity matters. Matters included marriage legalisation cases, divorce cases and birth certificate cases. Therefore the need to legalise marriage, formalise a divorce, or recognise children from a marriage are critical for Indonesian citizens regardless of their wealth, level of education or place of residence. Over the last decade the collaboration between the Family Court of Australia and the Supreme Court of Indonesia has focussed on three major research undertakings culminating in widely circulated publications in 2008, 2010 and February 2014. The research, supported by successive Australian Government law and justice programs, identified barriers faced by women who are poor in accessing the courts for their marriage legalisation and divorce cases. This research, and the Supreme Court of Indonesia’s access to justice initiatives being implemented in the Religious Courts, have been highlighted in a number of international publications including: −− the 2011 Progress of the World’s Women report produced by United Nations Women, and −− the 2012 World Development Report on Gender Equality and Development. Some key findings from the research include: −− nine out of every 10 women who were poor were unable to access the Religious Courts due to cost, distance and lack of understanding of the process. For the large number of Indonesians living under the poverty line, and for those in rural and remote areas, court fees and transport costs can often amount to two times their average monthly income −− nine out of 10 women would be more motivated to obtain a legal divorce if court fees were waived and if a circuit court were held in a nearby town −− the majority of couples surveyed did not have a marriage certificate and three quarters of their children do not have birth certificates. −− the Indonesian Government estimates suggest that as many as 50 million Indonesians and 60 per cent of all Indonesian children under five do not have birth certificates, and −− the failure to obtain legal documentation in relation to marriage and divorce is associated with 56 per cent of children from these marriages not obtaining birth certificates. 42 FAMILY COURT OF AUSTRALIA OVERVIEW OF THE COURT 2 Collaborating on this research was an important step; however the Indonesian courts went much further in terms of the policies it implemented over subsequent years to attempt to address barriers faced by women, the poor and people living in remote areas in accessing the Indonesian courts. Some of these polices include: −− the publication of online court judgments to improve transparency −− the introduction of court fee waivers for the poor −− the introduction of circuit courts so that judges can deliver justice to those marginalised rural and remote groups −− the introduction of legal aid providers in court buildings so vulnerable litigants can obtain free information and advice −− the provision of paralegal services provided by women’s non-government organisations (NGOs), and −− the development of a series of legal aid handbooks and citizens’ guides to the law on family law and birth certificate cases. ANNUAL REPORT 2014–2015 43 OVERVIEW OF THE COURT 2 The policy reforms emanating from the research and introduced by the Supreme Court have had a significant impact on the ability of women, the poor and those living in remote areas to access the Religious Courts for their legal identity cases. In fact since 2009, the Religious Courts have: −− doubled the number of cases heard at a circuit court −− doubled the number of women bringing cases to the Religious Courts of Indonesia to more than 250,000 −− more than tripled the number of marriage legalisation cases in Indonesia, and −− quadrupled the number of court fees waived – a total of more than 12,000 in 2012. The program has assisted with: −− a major expansion of free legal aid services in courts across Indonesia, funded by the state. By 2012, 189 General Courts and 69 Religious Courts had legal aid posts, supported by 228 legal aid organisations, and serving 42,505 clients in the General Courts and 55,860 in the Religious Courts −− the introduction of PEKKA NGO paralegals to assist individuals with their family law and legal identity matters. In 2014 they assisted more than 100,000 individuals in 19 provinces to obtain legal identity documents, and −− the provision of PEKKA NGO Legal Aid clinics (KLIK) at the village level. In six months this NGO provided legal advisory services to more than 3800 individuals at village level, 85 per cent of whom were women. Access to the courts in family law and legal identity matters is critical to supporting broader human rights for individuals. Guaranteeing people’s access to a legal identity is not only essential in order to comply with human rights principles, but it is also a fundamental aspect of good governance and inclusive development. Legal identity goes beyond providing people with a piece of paper. Birth, marriage and divorce certificates are a critical part of a modern civil registration and statistics system. The Constitutional Court of Indonesia stated in a decision in 2013 (No 18/ PUU–XI/2013) that ‘a person without a birth certificate does not exist in a legal sense in a state’. An unregistered child is in an official state of non-existence. Legal identity is therefore fundamental to counting the number of individuals every government is accountable for, in terms of delivering health, education, social services and legal protection. In Indonesia, the provision of a birth certificate document to a child with both the mother and father’s name on it requires evidence of a legal marriage. In Indonesia, it is the courts that undertake the task of legalising marriages – the Religious Courts for Muslims and the General Courts for non-Muslims. It is only then that the other government agencies can issue a marriage certificate and birth certificate. Therefore, in Indonesia, the courts are central to removing the ‘official state of non-existence’ that millions of children in Indonesia currently face. All of the Family Court’s collaboration on improving access to the courts for vulnerable groups supports this work. For more information see Ten years of court-to-court partnership: assessing the impact of Australian engagement on judicial reform in Indonesia, available at http://www.aipj.or.id/en/news_media/general_stories_detail/ten-years-cooperation 44 FAMILY COURT OF AUSTRALIA IN FOCUS Australia–Japan co-mediation program The Hague Convention of 25 October 1980 on the Civil Aspects of International Child Abduction (“1980 Convention”) entered into force between Japan and Australia on 1 April 2014. In October 2014, Justice Bennett travelled to Japan to attend a conference of the International Bar Association and, while there, was involved in various meetings about the operation of the 1980 Hague Convention between Australia and Japan. Her Honour visited the Supreme Court of Japan, where she met with Justice Okabe, a sitting Judge of that Court. Her Honour also met with officers of the Family Bureau, including the director of the Bureau, Judge Kentaro Oka, to discuss contact centres and enforcement of contact orders in Australia. Finally, Justice Bennett met with the Japanese Central Authority, the Ministry of Foreign Affairs. Upon Justice Bennett’s return to Australia, her Honour began to put together a proposal to build a family law mediation and electronic access resource between Japan and Australia. Working in conjunction with members of the Ministry of Foreign Affairs, Japanese lawyers and Australian legal practitioners with expertise in Hague matters, Justice Bennett (joined by Justice Benjamin) created a proposal which was submitted to the Attorney-General’s Department as an application for funding to create a system comprised of bi-national co-mediators and social scientists who would be trained together in Japan; an online mediation service which would operate at little or no expense to users; and an online supervised access service which would be affordable to produce and use. Image: Hague Convention Division, Ministry of Foreign Affairs, 16 October 2014. From left: Matsuura Mie (Case Worker), Yuta Yamasaki (Deputy Director), Satoshi Taketa (Deputy Director), Justice Bennett (Australia), Kaoru Magosaki (Director), Yuri Yamazaki (Case Worker), Chie Maekoya (Case Worker), Takumi Kawano (Deputy Director) IN FOCUS The overall objectives of the project are: −− to establish an integrated system for use in international child abduction and access cases between Japan and Australia, and −− to enable children whose parents live across international borders to know both their parents where it is in the child’s best interests to do so, in an atmosphere of enhanced awareness by each country of the other country’s laws, cultural values and social conventions. In March 2015, funding to send an Australian delegation to Japan for co-mediation training was approved by the Attorney-General’s Department. The delegation has now been finalised and will travel to Japan in September 2015 for the training. The Australian participants are: −− The Honourable Justice Robert Benjamin AM (Family Court of Australia) −− Dr Ben Jones (Family Court of Australia / Federal Circuit Court of Australia) −− Ms Paule Eckhaus (Family Court of Australia / Federal Circuit Court of Australia) −− Ms April O’Mara (Family Court of Australia / Federal Circuit Court of Australia) −− Ms Deborah Fry (Family Court of Australia / Federal Circuit Court of Australia) −− Ms Freia Carlton (Victoria Legal Aid) −− Mr Walter Ibbs (Victoria Legal Aid) −− Ms Jill Raby (Victoria Legal Aid) −− Ms Lynette Hill (Legal Aid Western Australia) −− Ms Helen Freris (International Social Service) −− Ms Kay Hardefeldt (International Social Service) −− Ms Mary Louise Hatch (Relationships Australia Victoria) −− Ms Amanda Humphreys (Kennedy Partners) −− Mr Maurice Edwards (Watts McCray Lawyers). The training will be conducted by Eberhard Carl, former International Hague Network Judge and Judge of the Regional Superior Court at Frankfurt/Main, Germany; and Sybille Kiesewetter, a psychologist, mediator and trainer who co-edited the handbook Cross-Border Family Mediation: International Parental Child Abduction, Custody and Access Cases (Wolfgang Metzner Verlag, 2nd ed, 2014). The Australia–Japan co-mediation program will lead the world, serving as a pilot project to assist bilateral processes between other Asian states using the structure we are creating as a broad geopolitical resource. 3 REPORT ON COURT PERFORMANCE REPORT ON COURT PERFORMANCE 3 Report on court performance Outcome and program The Family Court and Federal Circuit Court has a single outcome and single program on which it reports in 2014–15. See Figure 3.1. Figure 3.1 The outcome and program of the Family Court and Federal Circuit Court Outcome 1 Provide access to justice for litigants in family and federal law matters within the jurisdiction of the courts through the provision of judicial support services. Program 1.1 Family Court and Federal Circuit Court Whilst the Court’s reporting is for the single program, this report presents information in two streams: −− judicial services (maintaining an environment that enables judicial officers to make determinations), and −− registry/client services (provision of effective and efficient registry services). This approach is considered by the Court to provide clearer reporting of the Court’s performance against its deliverables and key performance indicators, as set out in the Portfolio Budget Statements 2014–15. Changes to previously published figures The Court continually conducts data quality activities on its electronic case data. This is done to ensure that our case management system, as best as it can, reflects the information that is contained on the paper-based file. Due to the complex nature of the data captured, and the changing circumstances of the case, it is not unusual for data entries needing to be updated and refreshed. As a result of the activities in the past few years, the Court has decided to entirely refresh the historical data for the previous four years. This means that figures published in this report for historical years may not always be the same as those published in previous annual reports. Any changes in figures should be relatively insignificant. 48 FAMILY COURT OF AUSTRALIA The Court has eight key performance indicators (KPIs) against which it has reported for the past five years to 2014–15. Table 3.1 shows the results of each of those years. Table 3.1 Summary of performance against all KPIs targets from 2010–11 to 2014–15 Key Performance Indicators/target 2010–11 result 2011–12 result 2012–13 result 2013–14 result 2014–15 result 104% 100% 101% 98% 99% 75% of matters pending conclusion are less than 12 months old 70% 72% 71% 72% 72% 75% of reserved judgments are waiting less than three months after the conclusion of trial (at 30 June) 73% 50% 51% 50% 56% 75% of all counter enquiries are served within 20 minutes 97% 88% 93% 92% 91% 75% of applications lodged are processed within two working days 97% 97% 97% 98% 97% 80% of calls answered within 90 seconds (NEC only) 32% 33% 21% 28% 34% 80% of emails answered within two days (NEC data only) 98% 100% 100% 100% 100% 2% 0.6% 0.9% 0.7% 0.8% 4 5 5 4 4 Clearance rate more than 100% Complaints—1% of total applications received Number of KPI/targets achieved The Court has, for three out of five years, met its aim to finalise more cases in a year than start in that year—in other words, to have a clearance rate of at least 100 per cent. Achieving this target means the Court is able to ‘clear out’ as many cases as the number that commence, so that the backlog of cases does not increase. This year the Court achieved 99 per cent, despite a 3.9 per cent increase in finalisations during the year, but this was offset by an increase in filings resulting in more cases starting than could be finalised. ANNUAL REPORT 2014–2015 49 REPORT ON COURT PERFORMANCE 3 Historic performance against KPIs REPORT ON COURT PERFORMANCE 3 The Court aims to have more than 75 per cent of its pending (active) applications less than 12 months old. The Court has, over the past five years, continued to almost achieve this target, suggesting that strategies from previous years are having some effect on improving performance. These strategies have included: −− implementing operational reports to monitor and review the ageing cases, and −− judges and registry managers actively coordinating and managing the ageing cases to ensure they progress without unnecessary delays. Reserved judgment delivery times are an important focus for the Court. The Court aims for 75 per cent being delivered in less than three months. For the past five years the National Enquiry Centre (NEC) has not been able to meet its target to answer 80 per cent of calls within 90 seconds. The NEC provides a critical client service and is the main point for providing information about many aspects of the Court’s services (and those of the Federal Circuit Court). Its role has expanded, including support for the Commonwealth Courts Portal, and for that and other reasons, it has been unable to meet the high standard it is trying to achieve. More information about factors that have affected performance in 2014–15 is included later in this part. The performance indicators for counter enquiries, the processing of lodged applications, email response times and complaints as a percentage of all applications were all met. More detailed information about performance against the eight KPIs is contained in the following reporting. Judicial services Judicial services include: −− determining cases that are complex in law and/or facts and/ or have multiple parties −− covering specialised areas in family law, and −− providing national coverage as the appellate court in family law matters. In order to better understand the Court’s performance, it is necessary to understand that the Court’s caseload is predominantly applications for final orders, applications in a case, and consent orders applications. These three types of cases contribute most to the Court’s overall workload and performance. Final orders applications are mostly cases where clients commence litigated proceedings to obtain parenting and financial orders. The applicants set out their claims to spend time with their children and/or split their financial portfolios (including property and other assets). Applications in a case are additional proceedings in which a client seeks interim or interlocutory orders before a final hearing. Consent orders applications are where the clients have agreed or settled on terms relating to the parenting and/or financial issues and they are seeking the Court ratify these by way of making them binding court orders. 50 FAMILY COURT OF AUSTRALIA In 2014–15, the Court achieved two judicial key performance indicators and deliverables and was unable to achieve five. Table 3.2 summarises the Court’s results in delivering judicial services against the key performance indicators and deliverables published in the 2014–15 Portfolio Budget Statements. Table 3.2 Summary of performance—judicial services Key performance Target/ indicators and deliverable deliverables 2013–14 2013–14 2014–15 2014–15 target result*** target result 2014–15 target achieved Deliverables Number of finalisations per annum Final order finalisations 3000 2839 2822 3028 Interim order finalisations 3600 3270 3367 3333 10,700 12,968 13,200 13,457 300 279**** 375 290 100% 98% 100% 99% Consent order finalisations Other order finalisations* KPIs** Clearance rate 100% Backlog indicators More than 75% of matters pending conclusion are less than 12 months old 75% 72% 75% 72% More than 75% of reserved judgments are waiting less than three months after the conclusion of trial 75% 50% 75% 56% * The Family Court ‘Other Finalisations’ estimates include other family law finalisations such as Hague, contempt, contraventions, child support appeals and enforcement summons. ** The Court also has a KPI about complaints. This is reported upon in Table 3.4 *** Updated figures due to data quality fixes on historical data which may have revised previously published figures. **** This figure was incorrectly reported last year as 324. Note: The Court has separated its reporting for KPIs and deliverables between judicial services and client services to assist with interpreting the differences. See also Table 3.4 for additional Portfolio Budget Statements reporting. ANNUAL REPORT 2014–2015 51 REPORT ON COURT PERFORMANCE 3 Summary of performance REPORT ON COURT PERFORMANCE 3 Detailed report on performance Summary workload for 2014–15 The Court deals with the most complex and difficult family law cases containing either parenting or financial issues or a combination of both. Figure 3.2 and Figure 3.3 show the summary caseload during 2014–15 Figure 3.2 Summary workload by application type, 2014–15 Application/Case Type Filed % Filed Finalised Pending Final orders applications 2936 14% 3028 2982 Application in a case (Interim) 3476 17% 3333 1428 13,662 67% 13,457 1012 323 2% 290 222 20,397 100% 20,108 5644 Consent orders applications Other applications Total 52 FAMILY COURT OF AUSTRALIA Issues sought on Applications for Final Orders Parenting only 30% Financial only 55% Parenting and financial 13% Other 2% ANNUAL REPORT 2014–2015 53 REPORT ON COURT PERFORMANCE 3 Figure 3.3 Issues sought on Final Order cases filed, 2014–15 REPORT ON COURT PERFORMANCE 3 Case attrition The Court’s cases are made up of complex matters that often involve multiple parenting or financial issues that have higher levels of conflict between the parties. The parties in these cases are less likely to arrive at an agreement on their dispute and, as a result, will have a high chance of requiring a judicial decision after conducting a trial. Of all the cases finalised during 2014–15, about 40 per cent were placed into a judges docket which meant that efforts to have them settle did not work and so they needed to be managed by a judge towards proceeding to trial. As a result, 15.3 per cent of cases required a judge to make the final judgment. Figure 3.4 shows the changing settlement and attrition trend of the Court’s completed cases and the case management phase where they finalised. Figure 3.4 Attrition and settlement rates in the Court’s caseload, 2010–11 to 2014–15 54 FAMILY COURT OF AUSTRALIA Parties who are unable to settle their dispute require a judge to make a decision after a trial, although frequently parties reach an agreement during the trial process. Figure 3.5 provides the number of cases that are finalised at first instance trial. The Court had a similar number of trials in 2014–15 as the previous two years, reflecting about the same number of cases coming before the Court. Figure 3.5 Cases finalised at first instance trial, 2010–11 to 2014–15 Number of finalisations During 2014–15, the Court had the following finalisation deliverables it wished to obtain: −− 2822 final order cases −− 3367 interim orders applications −− 13,200 consent orders applications, and −− 375 other orders applications. The targets were based on the Court’s historical achievements; its resource level including judges; the estimated new applications initiated each year; and the number of active cases (pending). Each application type requires a different amount of court resource effort to resolve. For example, final orders applications and associated interim applications require more judicial effort to resolve, whereas consent order applications are mainly administration of cases where parties agree to terms prior to filing. The Court also deals with discrete applications, such as contraventions, contempt and applications made pursuant to the Hague Convention on the Civil Aspects of International Child Abduction. ANNUAL REPORT 2014–2015 55 REPORT ON COURT PERFORMANCE 3 First instance trials REPORT ON COURT PERFORMANCE 3 Final orders During 2014–15, 3028 applications for final orders were finalised, about 7.3 per cent above the target and 6.7 per cent more than in 2013–14. Figure 3.6 displays five year trends in filings, finalisations and pending (active) applications. Figure 3.6 Final orders applications, 2010–11 to 2014–15 Applications in a case (interim) During 2014–15, 3333 applications in a case were finalised, only 1.0 per cent less than the target and 1.9 per cent more than in 2013–14. These applications are associated with an existing case and typically can be dealt with in a shorter time. Figure 3.7 displays five year trends in filings, finalisations and pending (active) applications. Figure 3.7 Applications in a case, 2010–11 to 2014–15 56 FAMILY COURT OF AUSTRALIA During 2014–15, 13,457 consent orders applications were finalised, which is 1.9 per cent more than the target and 3.8 per cent more than were finalised in 2013–14. These applications vary in complexity and are presented to the Court as an agreement between the parties to be considered and ratified by a registrar. Figure 3.8 displays five year trends in filings, finalisations and pending (active) applications. Figure 3.8 Consent orders applications, 2010–11 to 2014–15 Figure 3.9 displays five year trends in filings, finalisations and all applications. Figure 3.9 All applications, 2010–11 to 2014–15 ANNUAL REPORT 2014–2015 57 3 REPORT ON COURT PERFORMANCE Consent orders REPORT ON COURT PERFORMANCE 3 Clearance rate The Court aims to finalise at least the same number of cases that start in a year, and as such, is attempting to achieve a clearance rate of at least 100 per cent. A clearance rate of 100 per cent or higher indicates that the Court is able to keep up with its new work and prevent an increase in its backlog of pending cases. In 2014–15, the Court achieved a clearance rate of 99 per cent. Figure 3.10 shows the five year trend in clearance rates. Figure 3.10 All applications, clearance rates, 2010–11 to 2014–15 58 FAMILY COURT OF AUSTRALIA The ‘backlog’ is the number of applications that are pending (that is, still active) at the end of the year. These applications are being actively managed for their next court event. In particular, ageing applications that are beyond the timeliness target are a focus for the Court to have them resolved as soon as practicable. Age of pending applications The Court has a backlog of active cases to ensure there is sufficient level of workload to manage, while new cases commence and cases finalise during the year. The Court’s goal is to ensure its pending cases are commensurate in size with its resources and it is continually adjusting as cases are filed and finalise, and in particular, those pending cases are not aged excessively. The Court aims to have more than 75 per cent of its pending applications that are less than 12 months old. At 30 June 2015, the Court nearly met this target by achieving 72 per cent of pending applications being less than 12 months old, which is stable with last year. The Court regularly reviews its oldest active cases to better understand the causes of their delay and to determine ways in which the older cases can be dealt with in a timely manner. Figure 3.11 and Figure 3.12 show the five year trend in the age distribution of backlog applications. Figure 3.11 Age of pending applications, 2010–11 to 2014–15 ANNUAL REPORT 2014–2015 59 REPORT ON COURT PERFORMANCE 3 Backlog indicators Figure 3.12 All applications, time pending, 2010–11 to 2014–15 REPORT ON COURT PERFORMANCE 3 Age of reserved judgments outstanding The Court aims to have 75 per cent of reserved judgments delivered within three months after the hearing. The Court did not meet this target in 2014–15, with 56 per cent of judgments not yet delivered at 30 June 2015 less than three months old and 44 per cent were more than three months. Figure 3.13 shows the five year trend in reserved judgments outstanding at 30 June each year, compared with the target of 75 per cent. Figure 3.14 shows the five year trend in time for reserved judgments outstanding at 30 June each year. 60 FAMILY COURT OF AUSTRALIA Figure 3.14 Time for reserved judgments outstanding (pending), at 30 June 2010–11 to 2014–15 This measure is a snapshot at a particular point in the year and does not fully encapsulate the actual time it takes the Court to deliver a reserved judgment throughout the whole year (75 per cent within three months). The actual time for a judgment to be delivered is better explained in the following section. ANNUAL REPORT 2014–2015 61 3 REPORT ON COURT PERFORMANCE Figure 3.13 Reserved judgments outstanding (pending) less than three months, as at 30 June 2010–11 to 2014–15 REPORT ON COURT PERFORMANCE 3 Percentage of cases finalised The Court aims to finalise cases within a timely manner, but is mindful that family law cases are particularly difficult and emotional, and the Family Court’s decisions affect many lives, potentially for many years. As a result, the Court also recognises the need to allow clients the time to deal with many emotions that a family breakdown and the Court process can cause. It is difficult to set and achieve a timeliness target because the number of variables affecting the parties involved in each case has unquantifiable impacts on its progress towards a decision. Although the Court does not have performance indicators in the Portfolio Budget Statement about the time to finalise cases, the Court monitors the age of its finalised cases to assist with determining resource allocation and the effort required to dispose cases. Age of finalised applications The Court’s internal target for timeliness to finalisation is based on previous case history and its case management processes. The ability to get clients before the Court relies heavily on various factors: the Court’s case management principles, delays between court interventions, available resources, and the clients. The Court aims to finalise 75 per cent of applications within 12 months, the other 25 per cent are the most complex applications, many of which cannot be expected to be managed within that timeframe. During 2014–15 the Court finalised about 93 per cent of applications within 12 months which is above the target and remains steady for the past five years. Figure 3.15 and Figure 3.16 show the five year trend in the age distribution of applications finalised. Figure 3.15 Applications finalised within 12 months, 2010–11 to 2014–15 62 FAMILY COURT OF AUSTRALIA 3 REPORT ON COURT PERFORMANCE Figure 3.16 All applications, time to finalise, 2010–11 to 2014–15 Age of reserved judgments delivered The Court aims to deliver 75 per cent of reserved judgments within three months of the completion of a trial. The Court met this target in 2014–15 as 505 (78 per cent) of the 647 reserved judgments (excluding judgments on appeal cases) were delivered within that timeframe. Figure 3.17 shows the five year trend of reserved judgments delivered within three months and Figure 3.18 shows the breakdown of time to deliver reserved judgments. Figure 3.17 Reserved judgments delivered within three months, 2010–11 to 2014–15 (all reserved judgments) ANNUAL REPORT 2014–2015 63 REPORT ON COURT PERFORMANCE 3 Figure 3.18 Time to deliver reserved judgments 2010–11 to 2014–15 (all reserved judgments) Judicial services complaints Judges are accountable through the public nature of their work, the requirement that they give reasons for their decisions, and the scrutiny of their decisions on appeal. In 2014–15, the Court received 91 complaints relating to judges or judicial registrars—42 concerning judicial conduct and 49 on the time taken in delivery of a judgment. This represented 0.5 per cent of all applications filed (20,397), under the Portfolio Budget Statements target of one per cent (when judicial services complaints and administrative complaints are combined they total 0.8 per cent). The number of judicial services complaints received by the Court in 2014–15 is shown in Figure 3.19, which also shows the breakdown between complaints about judicial conduct and complaints about delays. Figure 3.19 Total judicial services complaints, 2010–11 to 2014–15 64 FAMILY COURT OF AUSTRALIA Summary of appeal caseload The Court’s Appeal Division deals with all Full Court appeals. The matters are from decrees of the Family Court of Australia, the Family Court of Western Australia and the Federal Circuit Court of Australia. Table 3.3 summarises the appeals workload. More information about appeals is in Part 4 of this report. Table 3.3 Appeal caseload 2010–11 to 2014–15 2010–11 2011–12 2012–13 2013–14 2014–15 % Change Appeals filed 367 374 318 330 389 18% Appeals finalised 355 328 334 337 356 6% Appeals pending 233 279 263 256 289 13% Social justice and equity impacts Unrepresented litigants The Court monitors the proportion of unrepresented litigants as one measure of the complexity of its caseload. Unrepresented litigants present a layer of complexity because they need more assistance to navigate the court system and require additional help and guidance to abide by the Family Law Rules and procedures. However, the use of legal representation can indicate that the parties consider their matter to be complex and best handled by legal representatives. Figure 3.20 shows litigants who had representation at some point in their proceedings and Figure 3.21 shows the proportion of litigants who had representation at the finalisation of their trial. The proportion of the Court’s cases and trials involving legal representation remain relatively steady for the past five years. Note: The Court has revised its counting rule for these figures and as such the values in this section differ from those published in previous reports. The figure now excludes cases that did not have a first court event (i.e. withdrew or discontinued before appearing at court) and so they had not really proceeded beyond filing. These cases often did not have legal representation parties included on their records as it was often incomplete as parties had not provided this information at the time of filing (whether or not they were represented). ANNUAL REPORT 2014–2015 65 REPORT ON COURT PERFORMANCE 3 National coverage as appellate court REPORT ON COURT PERFORMANCE 3 Figure 3.20 Proportion of litigants’ representation status, finalised cases, 2010–11 to 2014–15 Figure 3.21 Proportion of litigants’ representation status, at trials, 2010–11 to 2014–15 66 FAMILY COURT OF AUSTRALIA Under section 60K of the Family Law Act, the Court must consider and take action on notices of risk of abuse or family violence. The prescribed notice is to be considered within seven days and dealt with within 28 days of filing. On 7 June 2012, the definition of what constitutes family violence was amended to more broadly define such acts that could fall under the reasoning for filing a Notice of abuse or risk of family violence. This had an immediate impact on the courts and significantly increased the number of such applications being filed with final order cases. Figure 3.22 shows that owing to the changes highlighted above, the number of notices filed has increased. The relative increase in the rate of notices in proportion to final order cases filed in the Court also continues to increase. Figure 3.22 Notices of child abuse or risk of family violence filed, 2010–11 to 2014–15 * On 7 June 2012, new definitions and rules on Family Violence were enacted. Figure 3.23 Proportion of final order cases in which a notice of child abuse or risk of family violence is filed, 2010–11 to 2014–15 * On 7 June 2012, new definitions and rules on Family Violence were enacted. ANNUAL REPORT 2014–2015 67 REPORT ON COURT PERFORMANCE 3 Family violence and abuse (or risk) REPORT ON COURT PERFORMANCE 3 Magellan cases Magellan cases involve allegations of serious physical abuse or sexual abuse of a child and undergo special case management. When a Magellan case is identified, it is managed by a small team consisting of a judge, a registrar and a family consultant. Magellan case management relies on collaborative and highly coordinated processes and procedures. A crucial aspect is strong interagency coordination, in particular with state and territory child protection agencies. This ensures that problems are dealt with efficiently and that high-quality information is shared. An independent children’s lawyer is appointed in every Magellan case, for which legal aid is uncapped. Typically, a Magellan case is one where a notice of abuse or family violence is filed, although not all notices will necessarily result in the case being classified as a Magellan matter. The Court assesses and determines from the issues raised the matters that are managed under the Magellan program. Therefore, it does not automatically follow that an increase in the filing of notices of abuse or family violence with its wider definitions would automatically mean a higher number of Magellan cases. Figure 3.24 details the number of Magellan cases commenced and finalised in the past five years. Figure 3.24 Magellan cases, 2010–11 to 2014–15 68 FAMILY COURT OF AUSTRALIA Registry services are provided to people who wish to file an application or are considering filing an application in the Family Court of Australia or the Federal Circuit Court of Australia. Registry services include: −− provision of effective support to the Family Court of Australia and the Federal Circuit Court of Australia −− family law telephone and referral services, and −− family law document processing. These services are complemented by the services of the National Enquiry Centre (NEC) to which all family law 1300 telephone calls, enquiry emails and live chats are received in the first instance, as well as follow up enquiries from parties or lawyers about their Family Court or Federal Circuit Court files. Summary of performance During 2014–15, family law registries and the NEC provided a high level of service to clients and other users of the courts and to the judiciary of both courts. The NEC responded to increased demand in emails and calls relating to Commonwealth Courts Portal support. The client services’ Portfolio Budget Statement (PBS) deliverables for counter enquiries and email were met as well as the deliverable for the number of telephone calls taken. Three of the four key performance indicators (KPI) were also met. The fourth KPI, with a target of 80 per cent of telephone calls to the NEC being answered in 90 seconds, was not met. The NEC continues to try to improve this area by streamlining process and introducing new initiatives. The KPI for complaints as a percentage of total applications was met this year. More detailed reporting of the results follows. Table 3.4 summarises the performance of the various client services functions of the Court against PBS key performance indicators and deliverables. Please note the data in this table relates to services provided for both the Family Court and the Federal Circuit Court by the family law registries and the NEC, with the exception of the complaints KPI, which is Family Court specific. ANNUAL REPORT 2014–2015 69 3 REPORT ON COURT PERFORMANCE Registry and National Enquiry Centre services REPORT ON COURT PERFORMANCE 3 Table 3.4 Summary of performance—client services Key performance indicators and deliverables 2013–14 target 2013–14 result 2014–15 target 2014–15 result Telephone enquiries served* 238,400 356,004 270,800 330,178 Counter enquiries served* 187,400 255,792 150,000 225,101 83,600 113,163 50,000 111,388 75 per cent of all counter enquiries served within 20 minutes 75% 92% 75% 91% 75 per cent of all applications lodged processed within two working days 75% 98% 75% 97% NEC 80 per cent of calls answered within 90 seconds 80% 28% 80% 34% 80 per cent of email enquiries responded to within two working days 80% 100% 80% 100% 1% 0.7% 1% 0.8% 2014–15 achieved Deliverables Email enquiries responded to** KPIs Complaints***—1 per cent of total applications received * This figure is calls answered, not calls received at the PABX. ** NEC figures only. This figure covers emails sent in response to emails received by the courts, and emails sent by the courts as part of responding to telephone calls. *** This figure includes complaints about the administration of the Court and judicial services complaints, for which detailed information is reported elsewhere in this Part. Note: the Court has separated its reporting for KPIs and deliverables for greater transparency in its reporting for judicial services and client services. See also Table 3.1 for additional Portfolio Budget Statements reporting. 70 FAMILY COURT OF AUSTRALIA Family law registries There are 19 family law registries. These are in every state and territory (except Western Australia). Family law registries provide registry services to both the Family Court and the Federal Circuit Court. The key functions of the registries are to: −− provide information and advice about court procedures, services and forms, external options and referrals to community organisations that enable clients to take informed and appropriate action −− ensure that available information is provided in an accurate and timely fashion to support the best outcome through file management and quality assurance—from the initiation of proceedings, to hearing and to archiving −− make the best use of court time by facilitating an orderly, secure flow of clients’, files and exhibits −− enhance community confidence and respect by responding to clients’ needs and assisting with making the court experience a more positive one −− progress cases by providing administrative services in accordance with court processes and to manage external relationships to assist with the resolution of cases −− schedule and prioritise matters for hearing and intervention to achieve the earliest resolution or determination −− monitor and control the flow of cases, and −− assist in the evaluation of caseloads by reporting on trends and exceptions to facilitate improvements in processes and allocation of resources. Counter enquiries Staff working on the counters in family law registries handle general enquiries, lodge documents relating to proceedings, provide copies of documents and/or orders and facilitate the viewing of court files and subpoenas. Client service staff provided an efficient and effective service when dealing with litigants in person and the legal profession face-to-face at registry counters across Australia. It is estimated that the registries dealt with 225,101 counter enquiries in 2014–15 from clients or other people seeking information face-to-face. This compared to 255,792 counter enquiries in 2013–14. In 2014–15, an estimated 91 per cent of clients were served within 20 minutes, against a target of 75 per cent, compared to 92 per cent in 2013–14. ANNUAL REPORT 2014–2015 71 REPORT ON COURT PERFORMANCE 3 Detailed report on performance REPORT ON COURT PERFORMANCE 3 Document processing Family law registries receive and process applications lodged at registry counters and in the mail. The service target of 75 per cent being processed within two working days of receipt was significantly exceeded (97 per cent of applications were processed within that timeframe). National Enquiry Centre The NEC continued to provide family law telephone, email and Live Chat support services to the Family Court and Federal Circuit Court in 2014–15. The NEC’s responsibilities include: −− first telephone contact to the courts via the 1300 number −− first email contact to the courts via [email protected] −− first contact to the courts via Live Chat −− a large proportion of telephone and email contacts from existing parties, lawyers and other court stakeholders −− support for users of the Commonwealth Courts Portal including Family Court of Western Australia and the Federal Court −− after hours service −− printing of divorce orders −− processing of proof of divorce requests, and −− Twitter notifications of procedural and registry information. Enquiries are received via three public channels including: telephone via the 1300 number; emails via [email protected]; and via Live Chat. The NEC’s focus is to provide parties and stakeholders with appropriate information as efficiently and simply as possible through these channels. Callers to the 1300 number are given options depending on the nature of their call. These include divorce, portal support and general enquiries. These three options are supported by agents with the skill sets required to answer the enquiry. Emails and live chats are monitored by staff trained in responding to written requests. With the growth of portal registrations, portal support was a major factor contributing to the work of the NEC in 2014–15. The NEC regularly refers parties to various stakeholders including the Family Relationships Advice Line (FRAL), legal aid, government agencies and community legal centres. The NEC has maintained a close relationship with FRAL and regularly consults with them. 72 FAMILY COURT OF AUSTRALIA −− providing ongoing coaching and training −− enhancing wellbeing by providing ergonomic training assessment to all staff. −− providing peer support and mentoring −− ensuring information knowledge management systems are up-to-date, and −− holding regular meetings with staff to provide a two way process of information flow. Workload and performance enhancing projects conducted in 2014–15 include: −− the introduction of an online interactive form and payment for proof of divorce requests. This has enhanced the ability for persons wishing to obtain proof of divorce from the courts’ websites without having to interact with the Court and streamlined the back office processes, and −− streamlined and enhanced reporting practices for staff including introducing basic reporting codes for telephone calls. Each staff member is required to utilise a ‘transaction code’ after each call to determine what the call was about. Summary of NEC performance −− The NEC did not meet the KPI for the percentage of calls answered within 90 seconds, but met all other performance targets. The NEC achieved a service level of 34 per cent which is up compared to 28 per cent last year. −− Callers waited an average of five minutes and 17 seconds for their call to be answered, compared to five minutes and 21 seconds in 2013–14. −− The average time of a call was four minutes and 22 seconds, compared to four minutes and 12 seconds in 2013–14. −− The NEC received a total of 330,178 calls (compared 356,004 in 2013–14). Of these calls, 201,268 were queued to talk to a staff member. −− There was a eight per cent decrease overall in calls received to the NEC compared with 2013–14. Factors contributing to this include: better service at the first point of contact by emailed information; there being no requirement to call back; better structured information on the website; increased use of the Portal; and the introduction of Live Chat. −− 20,430 calls were received for Portal support. The average time for a Portal call is significantly more, as technical support is required. The average time of a Portal call is six minutes and five seconds. −− 6579 calls abandoned while queued. This is a decrease of 356 from 2013–14. The decrease in calls abandoned in the queue can be attributed to a flow on effect from fewer phone calls which contributed to reduced wait times. ANNUAL REPORT 2014–2015 73 3 REPORT ON COURT PERFORMANCE The NEC continued its commitment to support staff in their work and encourages a collaborative work place by: REPORT ON COURT PERFORMANCE 3 −− 1608 calls were transferred to a family law registry by the NEC. NEC staff are aware of the importance of completing the transaction at the first point of contact, and only transfer calls if absolutely necessary. −− 30,108 emails were sent in response to an email enquiry. −− 74,842 emails were sent in response to a telephone enquiry, compared with 65,274 in 2013–14. −− 11,951 proof of divorce requests were processed. This is a five per cent increase from 2013–14. −− 82,446 divorce orders were printed and posted to clients. −− 171 calls were received by the After Hours Service, of which 14 were referred to a registrar. Of these 13 orders were made by a judge. −− 46,459 live chats or an average of187 per day have been received since its launch in May 2014. Table 3.5 National Enquiry Centre performance, 2010–11 to 2014–15 Performance indicators and internal targets 2010–11 2011–12 2012–13 2013–14 2014–15 80% of calls answered within 90 seconds 32% 45% 21% 28% 34% Less than 5% of calls abandoned when queued 20% 8% 5% 3% 3% 2% 1% 1% 1% 1% 98% 100% 100% 100% 100% Less than 10% of calls transferred to a registry 80% of emails answered within two days 74 FAMILY COURT OF AUSTRALIA The Family Court is committed to responding effectively to feedback and complaints, and to complying with Australian Standard AS ISO 10002—2006 (complaints handling) and the Commonwealth Ombudsman’s Better Practice Guide to Complaint Handling. The Court’s client feedback management system allows all areas of the Court to efficiently and consistently manage complaints and client feedback, while also identifying clients’ issues and monitoring trends. The Court has a: −− complaints and feedback policy −− judicial complaints procedure, and −− complaints and feedback form. The complaints and feedback form explains how clients can make complaint or provide feedback to the Court. This can be found on the Family Court website (www.familycourt.gov.au) and accessed via the ‘Quick Links’ section of the homepage (the ‘feedback’ link). Clients can address complaints or feedback to the Court in writing, orally, or by email to [email protected]. Complaints made about judicial conduct or delays in delivery of judgments are referred to the Judicial Complaints Advisor. The Court aims to acknowledge receipt of a complaint within five working days and, where possible, to send a formal response within 20 working days of receipt of the complaint. During 2014–15, the Family Court recorded: −− 62 complaints about administrative matters of which approximately 13 were found to be groundless. These are complaints relating to family law registries which service both the Family Court and the Federal Circuit Court, and include complaints about court administrative procedures and processes, staff personal conduct, privacy, security and the client feedback process −− 49 complaints about judicial delays and 42 about judicial conduct (see Figure 3.19). These matters are referred to the Judicial Complaints Advisor in the Chambers of the Deputy Chief Justice, and −− 20 compliments. At 62, the number of administrative complaints represented 0.3 per cent of all applications received. Combined with 91 judicial complaints (see judicial services complaints on page 64 for more detail) complaints represented 0.8 per cent of applications received, thus achieving against the KPI (for complaints to be no more than one per cent of applications received). ANNUAL REPORT 2014–2015 75 3 REPORT ON COURT PERFORMANCE Client feedback and complaints management REPORT ON COURT PERFORMANCE 3 Figure 3.25 provides a breakdown across ten categories of administrative complaints issues in 2014–15. During 2014–15, the Court also recorded 87 complaints about matters as family law legislation, matters in other jurisdictions, family assessment processes and reports prepared by family consultants for judicial proceedings, and the conduct and outcomes of judicial proceedings. These are matters that may not be addressed by the administration of the Court as they concern matters of law reform on the one hand, and the conduct of specific judicial proceedings on the other. Figure 3.25 Administration complaints issues 2014–15 It is noted that this year the Court received a record number of compliments on staff performance and agency processes. As a result of client feedback during 2014–15, aside from issues being resolved for clients on an individual basis, the Court was able to examine and improve the following: −− communication procedures between registries with regard to document management −− privacy issues relating to publication of judgments and court systems −− instructions on forms −− systems features, and −− updating of documents published on the website. 76 FAMILY COURT OF AUSTRALIA IN FOCUS New court websites In May 2015 the courts launched two new and improved websites. At the same time the Family Law Courts website (www.familylawcourts.gov.au) was decommissioned and information from that site was transferred to the Family Court (www.familycourt.gov.au) and Federal Circuit Court (www.federalcircuitcourt.gov.au) websites. The decision to remove the Family Law Courts website and update the other two sites was made for several reasons: −− outdated design and navigation −− duplication of information between three sites −− manual processing of things like court lists and judgments −− confusion amongst litigants, and −− different navigation between the three old sites. Our goal was to improve the websites and make it easier for litigants to find the information they need. When people need to access the courts they are often in stress and we need to make the process as easy as possible. Richard Foster PSM, Chief Executive Officer SCAN FOR WEBSITE IN FOCUS Changing technology The new court websites are dynamic, more contemporary and based on client and stakeholder feedback. Some of the new features include: −− automation of the Court lists −− client landing pages and multiple entry points −− responsive design for mobile and tablet users −− new online services section −− new How Do I section −− new online subscription form, and −− consistency in navigation between the two sites. What next? We have received some good feedback on the new websites, but they remain very much a work in progress. The courts continue to encourage feedback and through this we have identified further improvements and refinements that need to be made. Changes that will be introduced over the coming months include: −− introduction of Readspeaker and Google translate −− refinements on search issues −− ongoing plain-English updates −− adjustments to how judgments are displayed, and −− technical enhancements to responsible display of court lists. 4 APPEALS Appeals APPEALS 4 Appeal Division Sections 21A, 22(2AA), (2AB) and (2AC) of the Family Law Act 1975 provide for an Appeal Division for the Family Court. The members of the Appeal Division of the Court are the Chief Justice, the Deputy Chief Justice and such other judges, not exceeding nine in number, as are assigned to the Appeal Division. At 30 June 2015, the judges assigned to the Appeal Division were: −− Justice Finn −− Justice May −− Justice Thackray (Chief Judge of the Family Court of Western Australia) −− Justice Strickland −− Justice Ainslie-Wallace −− Justice Ryan −− Justice Murphy, and −− Justice Aldridge. The Full Court of the Family Court of Australia is made up of three or more judges of the Court; the majority must be members of the Appeal Division (Family Law Act 1975 s 4). Appeals The appellate jurisdiction of the Family Court is defined in Part X of the Family Law Act 1975, in Part VIII of the Child Support (Registration and Collection) Act 1988 and Part 7 of the Child Support (Assessment) Act 1989. An appeal lies to the Full Court from a decree of the Family Court, constituted otherwise than as a Full Court, exercising jurisdiction under the Family Law Act and (with leave) under the Child Support Acts. An appeal also lies to the Full Court of the Family Court from a decree of the Family Court of Western Australia; or the Supreme Court of a state or a territory, constituted by a single judge exercising jurisdiction under the Family Law Act and (with leave) under the Child Support Acts. An appeal also lies to the Family Court of Australia from a decree of the Federal Circuit Court of Australia exercising jurisdiction under the Family Law Act and (with leave) the Child Support Acts. The jurisdiction of the Court in relation to such appeals is to be exercised by a Full Court unless the Chief Justice considers it appropriate for a single judge to exercise the jurisdiction of the Court in relation to such an appeal (s 94AAA(3)). 80 FAMILY COURT OF AUSTRALIA During 2014–15, the Full Court sat for 24 weeks (including some part-weeks and including in some weeks in different locations). Administration of appeals Appeals are administered by an Appeals Registrar in three areas: −− Northern—Queensland, northern New South Wales and Northern Territory −− Eastern—eastern, western and southern New South Wales and the Australian Capital Territory, and −− Southern—Victoria, South Australia and Tasmania. Western Australia is separately administered by a Registrar of the Family Court of Western Australia. Trends in appeals As a result of data quality activities conducted on appellate proceedings in the Court’s electronic case management system, the Court has updated the historical data for the previous years. This means that figures published in this section may not be the same as those published in previous annual reports. The number of appeals filed in 2014–15 increased by 18 per cent from 330 in 2013–14 to 389. The number of appeals finalised increased by six per cent to 356. The pending (active) cases as at 30 June 2015 was 289, which has increased from 256. There was a 21 per cent increase in the number of appeals from the Federal Circuit Court to 216 cases, whilst appeals from the Family Court rose by 15 per cent. Many appeals from the Federal Circuit Court are dealt with by a single judge and do not require the convening of a bench of three or more judges. Table 4.1 and Figure 4.1 show the trend in Notices of Appeal filed, finalised and pending during the last five financial years. ANNUAL REPORT 2014–2015 81 APPEALS 4 Full Court sittings APPEALS 4 Table 4.1 Notice of appeals filed, finalised and pending by jurisdiction, 2010–11 to 2014–15 Filed 2010–11 2011–12 2012–13 2013–14 2014–15 % change from 2013–14 to 2014–15 Family Court of Australia 166 161 152 151 173 15% Federal Circuit Court 201 213 166 179 216 21% Appeals filed 367 374 318 330 389 18% Per cent from Family Court of Australia 45% 43% 48% 46% 44% -2% Per cent from Federal Circuit Court 55% 57% 52% 54% 56% 2% 2010–11 2011–12 2012–13 2013–14 2014–15 % change from 2013–14 to 2014–15 Finalised Family Court of Australia 152 140 150 150 143 -5% Federal Circuit Court 203 188 184 187 213 14% Appeals finalised 355 328 334 337 356 6% Per cent from Family Court of Australia 43% 43% 45% 45% 40% -5% Per cent from Federal Circuit Court 57% 57% 55% 55% 60% 5% 2010–11 2011–12 2012–13 2013–14 2014–15 % change from 2013–14 to 2014–15 Pending Family Court of Australia 120 141 143 144 174 21% Federal Circuit Court 113 138 120 112 115 3% Appeals pending 233 279 263 256 289 13% Per cent from Family Court of Australia 52% 51% 54% 56% 60% 4% Per cent from Federal Circuit Court 48% 49% 46% 44% 40% -4% 82 FAMILY COURT OF AUSTRALIA 4 APPEALS Figure 4.1 Notice of appeals, 2010–11 to 2014–15 In addition to the Notice of Appeal, appellate proceedings may include a number of other applications filed seeking orders directly relating to the appeal. These can affect how the appeal will proceed. Such applications are a significant resource burden on the Appeal Division as they often require interlocutory hearings and judgments prior to, and during, dealing with the Notice of Appeal. Table 4.2 shows the number of these additional applications that are filed. Table 4.2 Other applications filed in appeal cases, 2010–11 to 2014–15 Filed Application for Extension of Time Application in an Appeal Notice of Cross-Appeal 2010–11 2011–12 2012–13 2013–14 2014–15 51 39 28 63 63 271 237 235 249 250 15 16 10 11 14 ANNUAL REPORT 2014–2015 83 APPEALS 4 Proportion of notices of appeal filed by jurisdiction The proportion of family law appeals arising from decrees of the Family Court has fallen slightly from 46 per cent to 44 per cent in 2014–15. Figure 4.2 shows the proportion of appeal filings resulting from a decree made either in the Federal Circuit Court or in the Family Court. Figure 4.2 Proportion of notice of appeals filed by jurisdiction of decree, 2010–11 to 2014–15 The number of appeals that were allowed or dismissed increased by six per cent to 58 per cent in 2014–15. During 2014–15, the total number of appeals withdrawn or abandoned fell by seven per cent, from 159 to 148. Withdrawn applications fell from 67 to 57, while there were 91 abandoned cases which is steady compared to 2013–14. 84 FAMILY COURT OF AUSTRALIA Figure 4.3 Notice of appeals finalised by type of finalisation, 2010–11 to 2014–15 Figure 4.4 Proportion of Notice of appeals finalised by type of finalisation, 2010–11 to 2014–15 Note: Figures may not add to 100%, this is due to rounding only. ANNUAL REPORT 2014–2015 85 4 APPEALS Figure 4.3 shows the trend in the manner in which appeals were finalised. APPEALS 4 Appeal demographics The historical trend in gender remains generally consistent, although there was a small increase in the proportion of males lodging appeals (57 per cent) than females (40 per cent) (Figure 4.5). Figure 4.6 shows a change in the trend towards self-representation. In 2014–15, the proportion of self-represented appellants increased to 39 per cent. Figure 4.5 Proportion of appellants by gender, 2010–11 to 2014–15 Figure 4.6 Proportion of appellants’ representation status, 2010–11 to 2014–15 Note: Figures may not add to 100%, this is due to rounding only. 86 FAMILY COURT OF AUSTRALIA Of the appeals finalised in 2014–15, 75 per cent were finalised within 12 months. Figure 4.7 shows the time taken to finalise appeals over the past five years. Figure 4.7 Months to finalise appeals, 2010–11 to 2014–15 Note: Figures may not add to 100%, this is due to rounding only. Appeals to the High Court of Australia Section 95 of the Family Law Act 1975 provides that an appeal does not lie to the High Court from a decree of a court exercising jurisdiction under the Family Law Act, whether original or appellate, except by special leave of the High Court. During 2014–15: −− 24 applications for special leave to appeal were filed in the High Court from judgments of the Family Court −− 22 applications for special leave were determined or disposed of by the High Court: 19 were refused, one discontinued, two deemed abandoned and none granted, and −− No appeals were heard by the High Court. ANNUAL REPORT 2014–2015 87 APPEALS 4 Age of finalised appeals IN FOCUS How the Commonwealth Courts Portal saved the day Ms M. was due to marry her fiancé at a marriage ceremony booked at a local court in NSW. The bride and groom turned up for the ceremony, ready to start their lives together but before the ceremony could commence, the bride was required to demonstrate proof of divorce from a previous marriage. Unfortunately Ms M. did not bring the proof of divorce order with her. The local court called the National Enquiry Centre (NEC) as the bride stood anxiously by the phone. The NEC emailed the court the details on how to register and log onto the Commonwealth Courts Portal, on behalf of the bride. In a matter of minutes, the bride was able to register, link to her file and print the proof of divorce order. The bride and groom were relieved that the ceremony didn’t have to be re-scheduled and the marriage could go ahead. Did you know? If a divorce was finalised after 13 February 2010, a proof of divorce can be obtained from the Commonwealth Courts Portal at no cost. SCAN FOR WEBSITE 5 SIGNIFICANT AND NOTEWORTHY JUDGMENTS 5 F Firm & Ruane and Ors SIGNIFICANT AND NOTEWORTHY JUDGMENTS [2014] FamCAFC 189 (2 October 2014) (May, Thackray and Strickland JJ) Fields & Smith [2015] FamCAFC 57 (17 April 2015) (Bryant CJ, May and Ainslie-Wallace JJ) X Pty Ltd (Administrator Appointed) & Milstead and Anor [2015] FamCAFC 50 (30 March 2015) (Thackray, Strickland and Tree JJ) Teo & Guan [2015] FamCAFC 94 (21 May 2015) (Thackray, May and Crisford JJ) 90 FAMILY COURT OF AUSTRALIA In 2014–15, judges of the Family Court of Australia handed down judgments at both first instance and appellate levels. The decisions reflect the Court’s expansive jurisdiction, the wide variety of issues that it addresses, and its position as a superior specialist federal court that deals with the most complex and serious family law cases. A selection of significant and noteworthy judgments are published in this report. The Court recognises that the accessibility of its judgments to the public is important. It commits the resources required to ensure that every final judgment delivered is anonymised and published consistent with s 121 of the Family Law Act 1975 (Cth). Virtually all judgments, after anonymisation, are published in full text on the Australasian Legal Information Institute (AustLII) website. There is a link to the AustLII site from the Court’s website (www.familycourt.gov.au). Recent decisions are also published on the Court’s website for a period of two months. This policy has enabled the Court to better respond to community interest and concerns about particular cases highlighted in the media and demonstrates the commitment of the Court to being open and accountable for its judgments. ANNUAL REPORT 2014–2015 91 5 SIGNIFICANT AND NOTEWORTHY JUDGMENTS Significant and noteworthy judgments SIGNIFICANT AND NOTEWORTHY JUDGMENTS 5 F Firm & Ruane and Ors [2014] FamCAFC 189 (May, Thackray and Strickland JJ) – delivered on 2 October 2014. Appeal—binding financial agreements—accrued jurisdiction This matter involved an application for leave to appeal and, if leave was granted, an appeal to the Full Court against orders made by Justice Murphy, which dismissed the appellant’s application in a case. The appellant was a law firm that had acted on behalf of the wife, who was the second respondent to the appeal. The first respondent was the husband and the third respondent was a barrister who had been instructed by the appellant to advise the wife in respect of a financial agreement entered into by the husband and the wife following separation. Following an application by the husband to set the agreement aside, which was resisted by the wife, Justice Cronin found that the financial agreement was not binding as it failed to comply with s 90G of the Family Law Act 1975 (Cth) (“the Act”). The wife subsequently joined the appellant and the third respondent to the proceedings and sought that the appellant pay her costs, indemnify her for any loss arising from the husband’s application, or pay her damages for breach of contract and/ or negligence, together with interest and costs. In response, the appellant sought that the wife’s application be dismissed and that the appellant and the third respondent be removed as parties to the proceedings. Justice Murphy dismissed the appellant’s application. In so doing, Justice Murphy found that there was accrued jurisdiction to hear the wife’s claims against the appellant and the third respondent for breach of contract, negligence, breach of duty of care or breach of fiduciary duty. These orders were the subject of the appeal. The major issue arising in the appeal was whether the primary judge erred in finding that the Court had jurisdiction to hear the claims in negligence and, in particular, whether his Honour erred in failing to follow the earlier Full Court decision in Noll & Noll (2013) FLC 93–529. In Noll, an appeal against a decision that held that the Court did not have jurisdiction to entertain proceedings by the husband against the wife’s solicitors, in the context of financial proceedings between the husband and wife relating to a financial agreement, was dismissed. Each member of the Full Court delivered separate reasons. However, Justice May recorded that she largely agreed with the judgments of Justice Thackray and Justice Strickland, and Justice Thackray recorded that he agreed generally with Justice Strickland’s reasons, save for the issue of the relevance of any factual distinction between the matter under appeal and Noll. Justice Strickland stated that the principles relevant to when intermediate courts of appeal may depart from their own earlier decision were well settled. The first consideration was whether there was a factual difference between the two cases that has any relevant legal significance. If that question is answered in the negative, the decision can only be departed from if the Full Court considers that it is “plainly wrong”. Justice Strickland then recorded that the authorities state that an earlier decision should only be departed from cautiously and when the Court is compelled to the conclusion that the decision is wrong. His Honour then confirmed that, according to the authorities, a discretion to depart from the decision exists, even where the later Full Court forms the view that the earlier decision is “plainly wrong”. 92 FAMILY COURT OF AUSTRALIA Justice Thackray identified a number of factual distinctions between Noll and the matter under appeal, including the fact that the husband brought the action against the wife’s solicitors in Noll whereas in the present case the wife joined her own solicitors. Justice Thackray found this distinction to be irrelevant. Justice Thackray said: It seems to me that it cannot be right that the Court has accrued jurisdiction to determine a claim for damages by one party against their own solicitor, while not having jurisdiction to determine a damages claim against the other party’s solicitors, in circumstances where both claims arise out of a Part VIIIA agreement. Justice Thackray said the focus should be on deciding whether there was one controversy. After considering various indicia, Justice Thackray was satisfied that those indicia pointed to the conclusion that the damages claim in Noll was part of one wider controversy, and that the Court in Noll erred in finding that the husband’s damages claim was not essential to the determination of the federal element of the dispute. Justice Thackray said he was satisfied that, upon closer examination, part of the Full Court’s decision in Noll was inconsistent with authority. However, Justice Thackray did not consider it necessary to decide whether or not Noll was “plainly wrong”. Justice May stated that although she did not disagree with Justice Strickland’s finding that the Full Court was able to depart from Noll by reason of the factual difference, her Honour was also of the view that there were aspects of principle espoused in Noll about which there could be more than reasonable disagreement. The Full Court allowed the application for leave to appeal and dismissed the appeal. ANNUAL REPORT 2014–2015 93 5 SIGNIFICANT AND NOTEWORTHY JUDGMENTS On the facts of the case, Justice Strickland found that there was a relevant factual distinction between Noll and the instant case. That distinction was found in the fact that the husband in Noll instituted proceedings against the wife’s solicitors, whereas in the case at hand, the wife’s proceedings were against her own solicitors. Therefore, the respective claims were differently based because the husband in Noll could not plead breach of retainer, breach of duty of care or breach of fiduciary duty. Justice Strickland also observed that, as a result of the different legal basis for the claims, they crystallised at different times. Justice Strickland stated that the nature of husband’s claims in Noll was at least arguably related to the finding that those claims were “completely separate and distinct” from the proceedings under the Act. Therefore, there was relevant legal significance in the factual distinction between the two cases. SIGNIFICANT AND NOTEWORTHY JUDGMENTS 5 Fields & Smith [2015] FamCAFC 57 (Bryant CJ, May and Ainslie-Wallace JJ) – delivered 17 April 2015. Appeal—property settlement—contributions In this matter the wife appealed property settlement orders which effected a division of the parties’ assets as to 60 per cent to the husband and 40 per cent to the wife. The wife’s contention on appeal was that a proper assessment of the parties’ respective contributions should result in the assets being divided equally. The husband also cross-appealed the property settlement orders but contended that the assets should have been divided as to 70 per cent in his favour and 30 per cent to the wife. At the time of separation in 2008 the parties had been married for almost 30 years. At the beginning of their marriage they had no assets of real significance. Approximately 11 years into their marriage the parties commenced their own construction company, Y Pty Ltd. By the time of separation, Y Pty Ltd was a successful business with a value of between $21,800,000 and $29,600,000. The total property pool by the time of separation was valued at between $32,321,000 and $39,816,000. During the marriage the husband was the main breadwinner, working as the managing director of Y Pty Ltd. The wife fulfilled homemaker and parenting duties for the parties’ three children. However, the wife was also a director of and equal shareholder in the business. The majority judgment on appeal was delivered by Chief Justice Bryant and Justice Ainslie-Wallace. Justice May delivered separate reasons for judgment agreeing with the outcome of the appeal. The key issue on appeal, as it was at trial, was the assessment of the parties’ respective contributions and their subsequent percentage entitlements to property, particularly their shareholding in Y Pty Ltd and their interest in the former matrimonial home. In their consideration of the trial judge’s reasons for judgment, Bryant CJ and Ainslie-Wallace J noted with approval the trial judge’s rejection of the notion that there is a particular type of contribution that relates to “special skills” which results in a particular finding in respect of contributions. Their Honours confirmed similar statements from other Full Courts in Kane & Kane [2013] FamCAFC 205 and Hoffman & Hoffman [2014] FamCAFC 92. In considering the complaints raised on appeal, Bryant CJ and Ainslie-Wallace J firstly accepted that upon reading the trial judge’s findings that apparently related to the pre-separation period, it would be “difficult to infer that his Honour had something other than equality of contributions by each of the parties in mind”. Their Honours then considered the apparent findings in relation to the pre-separation period against the trial judge’s findings concerning post-separation contributions, and the ultimate disparity of a 20 per cent entitlement differential. Bryant CJ and Ainslie-Wallace J held that the trial judge’s ultimate findings of disparity of contribution post-separation were inconsistent with his apparent findings of equality of contribution for the pre-separation period. Their Honours further held that a result that seemed in conflict with a finding of equality required adequate explanation by the trial judge, and none was provided. 94 FAMILY COURT OF AUSTRALIA However, their Honours also said that the appeal would not necessarily be allowed on that basis alone. Their Honours then turned to a consideration of the complaint raised by the wife that the trial judge’s inclusion of a table of “Comparable Cases” in his reasons for judgment acted as an impermissible fetter on his otherwise extraordinarily wide discretion. The table included reference to six other cases with categories such as “assistance with children by husband” and “work by wife in business”. The percentage entitlements awarded to the wives in each case ranged from a lower limit of 27.5 per cent and an upper limit of 40 per cent. Bryant CJ and Ainslie-Wallace J accepted that the trial judge’s apparent reliance on the table led him into error, noting in particular that the wife was in fact awarded 40 per cent of the property, which was also the upper limit of entitlement outlined in the table. Their Honours also noted that the table gave no real indication of the relevant facts in the apparently similar cases and it could “only inform the glibbest of comparisons”. Bryant CJ and Ainslie-Wallace J (with May J agreeing) determined that it was open to the Full Court to re-exercise the discretion. In so doing, their Honours assessed the evidence as reflecting equality of contribution by both parties in relation to both the pre and post-separation periods. Their Honours further determined to make no adjustment under s 75(2) of the Family Law Act 1975 (Cth) and made orders providing for the equal division of assets. ANNUAL REPORT 2014–2015 95 5 SIGNIFICANT AND NOTEWORTHY JUDGMENTS In their consideration of the trial judge’s findings in relation to post-separation contributions, Bryant CJ and Ainslie-Wallace J also considered what evidence, if any, was before the trial judge that would support a finding that in the post-separation period there was a diminution in the wife’s contributions as compared to the husband that would justify a disparity of 20 per cent between the parties. Their Honours ultimately concluded that there was no such evidence. In so finding, their Honours emphasised that while the fact of separation will mean in some cases that the contribution to the welfare of the family will be different, the role does not necessarily cease. Their Honours also focused on the fact that in the relatively short post-separation period in this case, the parties did not acquire further assets, nor was there evidence of improvement of their existing assets and, importantly, there was no evidence that the husband had made any greater contribution than the wife to the conservation of the assets in the post-separation period. SIGNIFICANT AND NOTEWORTHY JUDGMENTS 5 X Pty Ltd (Administrator Appointed) & Milstead and Anor [2015] FamCAFC 50 (Thackray, Strickland and Tree JJ) – delivered 30 March 2015. Appeal—property settlement—power to make orders where a third party company is in administration In this matter the Voluntary Administrator of X Pty Ltd (“X Pty Ltd”) appealed all orders made by the trial judge which effected property settlement as between the husband and the wife, being the first and second respondents to the appeal. The orders appealed provided for money to be paid jointly or severally by the wife and X Pty Ltd to the husband and, if that money was not paid within 60 days, real property of X Pty Ltd was to be sold and the proceeds distributed to cover the cash payment to the husband. The husband opposed the appeal but the wife supported it. The key issue on appeal, as argued by X Pty Ltd, was that all the orders made by the trial judge were contrary to certain provisions of the Corporations Act 2001 (Cth) (“Corporations Act”) because after the trial was completed and while judgment was reserved, X Pty Ltd went into administration. On appeal the Full Court’s consideration focused on the argument that the orders were made contrary to the provisions of s 440D of the Corporations Act. Section 440D relevantly provides that during the administration of a company, a proceeding in a court cannot be proceeded with except with the written consent of the administrator or the leave of the Court. The issue for the Full Court was whether, where X Pty Ltd went into administration while judgment was reserved, the subsequent making of orders constituted proceeding with a matter contrary to s 440D. In considering this question the Full Court applied the principles of statutory interpretation and made reference to the object of Part 5.3A of the Corporations Act, being the Part of that Act where s 440D appears. The object of that Part as set out in s 435A is relevantly expressed as being to provide for the business, property and affairs of an insolvent company to be administered in a way that maximises the chances of the company continuing in existence or, if that is not possible, in a way that results in a better return for the company’s creditors. The Full Court then considered the legislative history of s 440D before saying: 41. It can therefore be seen that the purpose for the initial enactment of what is now s 440D of the Corporations Act was to, so far as possible, and insofar as the company was not the moving party, freeze the financial circumstances of the company in question, to permit the administrator to devise a plan of action for the future of the company in conformity with the statutory objects of s 435A. The legislature did so by prohibiting proceedings or enforcement being commenced, and by statutorily staying any extant proceedings or enforcement process. Given that purpose, it would be anomalous if s 440D permitted the adjudication upon extant proceedings, either against the company or in relation to its property, to nonetheless conclude by judgment during the moratorium period. That is because a judgment may create rights and liabilities which otherwise do not exist either at law or in equity, or adjust rights. The judgment in question is a good example of that, in that it created a liability on the part of X Pty Ltd which did not exist prior to judgment, and further required [real property belonging to X Pty Ltd] to be sold to satisfy the debt just created if it was not paid within 60 days. (emphasis added) The Full Court ultimately found that the trial judge should not have proceeded to deliver judgment and make the orders. The Full Court therefore allowed the appeal, set aside the trial judge’s orders and remitted the matter for rehearing. 96 FAMILY COURT OF AUSTRALIA [2015] FamCAFC 94 (Thackray, May and Crisford JJ) – delivered 21 May 2015. Appeal—property—power of the Family Court of Australia and Family Court of Western Australia to grant anti-suit injunctions In this matter the husband appealed against an order made by a judge of the Family Court of Western Australia restraining him from pursuing proceedings instituted in the High Court of the Republic of Singapore. In determining the appeal the Full Court considered the power of both the Family Court of Australia and the Family Court of Western Australia to grant anti-suit injunctions. By way of background, the husband and the wife married in 1984 and separated in 2010. They had three children. The husband spends about seven months of the year in Perth and the balance of his time in Singapore. The wife lives in Perth and is an Australian citizen. In February 2012 the parties and their three children executed a Deed of Family Arrangement. The Deed was governed by Singaporean law and its effect was to share assets equally between the five parties. Two clauses of the Deed were of particular relevance to the matter, one provided that the division of assets provided for by the Deed would constitute full and final settlement between the parties, and the other stated that the Deed would be governed and construed in accordance with the Laws of Singapore. In December 2013 the wife filed proceedings in the Family Court of Western Australia pursuant to s 106B of the Family Law Act 1975 (Cth) seeking to have the Deed set aside and for assets to be divided equally. In February 2014 the husband filed proceedings in the High Court of the Republic of Singapore seeking that the wife withdraw her Australian proceedings and that the Deed be declared as valid and binding. In March 2014 the wife filed an application in a case seeking that the husband be restrained by injunction from prosecuting his proceedings in Singapore. The trial judge found that the Family Court of Western Australia had jurisdiction to grant an anti-suit injunction and made such an order (the Full Court noted that technically the trial judge made an anti-anti-suit injunction). The trial judge’s finding as to jurisdiction was a key issue challenged on appeal. In considering the husband’s challenge to the jurisdiction of the Family Court of Western Australia, the Full Court first considered the source of the Family Court of Australia’s power to grant anti-suit injunctions. The Full Court provided an extensive discussion of authorities before concluding that: 45. … the power [to grant anti-suit injunctions] must be one which is conferred expressly by or under [the Family Law Act]; or arises by way of an implication from that Act; or is incidental and necessary to the exercise of the jurisdiction conferred by that Act. The Full Court further held that: 67. … It is sufficient for present purposes to say that there is strong authority for the proposition that an anti-suit injunction may be granted by the Family Court of Australia in the exercise of its inherent, or more correctly, its implied powers [to control its own process]. ANNUAL REPORT 2014–2015 97 SIGNIFICANT AND NOTEWORTHY JUDGMENTS 5 Teo & Guan SIGNIFICANT AND NOTEWORTHY JUDGMENTS 5 The Full Court also found that it is arguable that s 114(3) of the Family Law Act gives power to grant an anti-suit injunction, although as the issue was not fully argued on appeal, they made no absolute finding. In relation to the jurisdiction of the Family Court of Western Australia to grant anti-suit injunctions the Full Court said: 81. C onstruing the subject matter, scope and purpose of the State and federal Acts, we find a clear intention that a State Family Court should have precisely the same powers in the exercise of federal jurisdiction as the Family Court of Australia. Since it is accepted that the Family Court of Australia has the power to grant an anti-suit injunction, we consider the [Family Court of Western Australia] has the same power… Upon finding that the Family Court of Western Australia had jurisdiction, the Full Court had to consider whether the trial judge otherwise erred in granting the anti-suit injunction. The Full Court found no error on the part of the trial judge and accordingly dismissed the appeal. 98 FAMILY COURT OF AUSTRALIA 6 MANAGEMENT AND ACCOUNTABILITY MANAGEMENT AND ACCOUNTABILITY 6 Management and accountability Corporate governance This section reports on aspects of the Family Court of Australia’s corporate governance arrangements. The Chief Justice, assisted by the Chief Executive Officer, is responsible for managing the administrative affairs of the Court. Under the Constitution, judicial power is vested in judges who administer that power in courts. The Family Law Act defines the Court as being a Chief Justice, a Deputy Chief Justice and the judges appointed to that court. By delegation from the Chief Justice, case management judges assist in administering judicial functions in particular areas, such as case management. The Family Court is autonomously governed; that is, the judiciary has the responsibility for the administration of the Court. To enable the effective and efficient administration of justice, the judiciary needs support to deal with its workload. Non-judicial court employees, public servants accountable to the executive government through the Chief Executive Officer, provide that support. The Chief Executive Officer’s powers are broad, although subject to directions from the Chief Justice. The Chief Executive Officer holds the responsibilities and powers of an agency head under Commonwealth financial management and public service legislation. The judges’ committee structure facilitates collegiate involvement of the judges of the Court. Figure 6.1 shows the organisational structure of the Court. 100 FAMILY COURT OF AUSTRALIA 6 MANAGEMENT AND ACCOUNTABILITY Figure 6.1 Organisational structure of the Family Court of Australia, 30 June 2015 Denotes professional responsibility ANNUAL REPORT 2014–2015 101 MANAGEMENT AND ACCOUNTABILITY 6 Judicial officers of the Family Court of Australia At 30 June 2015, there were 33 judges of the Court, including the Chief Justice and the Deputy Chief Justice. Chief Justice of the Family Court of Australia The Chief Justice is responsible for ensuring the effective, orderly and expeditious discharge of the business of the Court (s 21B Family Law Act) and for managing its administrative affairs (s 38A). The Chief Justice is assisted in judicial responsibilities by the Deputy Chief Justice (s 21B) and in administrative responsibilities by the Chief Executive Officer (s 38B). The Chief Justice’s chambers are located in the Melbourne registry. The Honourable Chief Justice Diana Bryant AO Chief Justice Diana Bryant AO was appointed Chief Justice of the Family Court of Australia on 5 July 2004. She had previously been the inaugural Chief Federal Magistrate overseeing the establishment of the then Federal Magistrates Court, a position she held for four years. Deputy Chief Justice of the Family Court of Australia The Deputy Chief Justice assists the Chief Justice in the judicial administration of the Family Court. Particular responsibilities include case management, complaints about judges, the collection and strategic assessment of statistics, pastoral care and oversight of the Court’s committees. In the absence of the Chief Justice, the Deputy Chief Justice performs and exercises the powers of the Chief Justice (s 24). The Deputy Chief Justice’s chambers are located in the Canberra registry. The Honourable Deputy Chief Justice John Faulks Deputy Chief Justice John Faulks was appointed as a Family Court judge on 12 October 1994. He was appointed as Deputy Chief Justice on 25 June 2004 102 FAMILY COURT OF AUSTRALIA The Honourable Chief Justice Diana Bryant AO The Honourable Deputy Chief Justice John Faulks Appointed to the Appeal Division 5 July 2004 25 June 2004 The Honourable Justice Mary Madeleine Finn 10 August 1993 The Honourable Justice Michelle May 6 February 2003 The Honourable Justice Stephen Ernest Thackray (Chief Judge Family Court of Western Australia) 16 November 2006 The Honourable Justice Steven Andrew Strickland 14 December 2009 The Honourable Justice Ann Margaret Ainslie-Wallace 9 July 2010 The Honourable Justice Judith Maureen Ryan 27 September 2012 The Honourable Justice Peter John Murphy 27 September 2012 The Honourable Justice Murray Robert Aldridge 12 March 2015 Judges Adelaide The Honourable Justice Steven Andrew Strickland The Honourable Justice Christine Elizabeth Dawe The Honourable Justice David Michael Berman 22 November 1999 3 March 1997 18 July 2013 Brisbane The Honourable Justice Michelle May 5 September 1995 The Honourable Justice Peter John Murphy 11 October 2007 The Honourable Justice Colin James Forrest 1 February 2011 The Honourable Justice Michael Patrick Kent The Honourable Justice Jenny Deyell Hogan 12 July 2011 14 January 2013 Canberra The Honourable Justice Mary Madeleine Finn The Honourable Deputy Chief Justice John Faulks 2 July 1990 25 June 2004 ANNUAL REPORT 2014–2015 103 MANAGEMENT AND ACCOUNTABILITY 6 Judges assigned to the Appeal Division MANAGEMENT AND ACCOUNTABILITY 6 Hobart The Honourable Justice Robert James Charles Benjamin AM 19 August 2005 Melbourne The Honourable Chief Justice Diana Bryant AO 5 July 2004 The Honourable Justice Victoria Jane Bennett 30 November 2005 The Honourable Justice Paul Joseph Cronin 20 December 2006 The Honourable Justice Kirsty Marion Macmillan 14 December 2011 The Honourable Justice Jennifer Ann Coate The Honourable Justice Sharon Louise Johns The Honourable Justice Christine Thornton 31 January 2013 29 July 2013 12 August 2013 Newcastle The Honourable Justice Stewart Craig Austin 13 July 2009 The Honourable Justice Margaret Ann Cleary 8 July 2010 Parramatta The Honourable Justice Garry Frederick Foster The Honourable Justice Hilary Rae Hannam 8 August 2013 13 August 2013 Sydney The Honourable Justice Ann Margaret Ainslie-Wallace The Honourable Justice Judith Maureen Ryan The Honourable Justice Murray Robert Aldridge The Honourable Justice Janine Patricia Hazelwood Stevenson The Honourable Justice Mark Frederick Le Poer Trench 9 July 2010 31 July 2006 13 December 2012 18 May 2001 10 October 2001 The Honourable Justice Garry Allan Watts 14 April 2005 The Honourable Justice Judith Anne Rees 15 December 2011 The Honourable Justice William Philip Johnston 12 July 2010 The Honourable Justice Ian James Loughnan 12 July 2010 The Honourable Justice Robert Bruce McClelland 104 FAMILY COURT OF AUSTRALIA 16 June 2015 The Honourable Justice Peter William Tree 14 January 2013 Family Court of Western Australia (The following judges of the Family Court of Western Australia also hold Commissions in the Family Court of Australia) Date of Family Court commission Chief Judge The Honourable Justice Stephen Ernest Thackray 1 December 2004 The Honourable Justice Jane Crisford 24 October 2006 The Honourable Justice Simon Moncrieff 31 August 2009 The Honourable Justice John Myer Walters 6 December 2012 The Honourable Justice Susan Janet Duncanson 6 December 2012 Administrative Appeals Tribunal New Presidential Members of the Administrative Appeals Tribunal include: The Honourable Justice Janine Stevenson The Honourable Justice Victoria Bennett The Honourable Justice Colin Forrest The Honourable Justice David Berman The Honourable Justice Janine Stevenson The Honourable Justice Victoria Bennett The Honourable Justice Colin Forrest The Honourable Justice David Berman Continuing Presidential Members are: The Honourable Justice Mary Madeleine Finn The Honourable Justice Christine Elizabeth Dawe The Honourable Justice Robert James Charles Benjamin AM ANNUAL REPORT 2014–2015 105 MANAGEMENT AND ACCOUNTABILITY 6 Townsville MANAGEMENT AND ACCOUNTABILITY 6 Appointments, retirements and resignations Judicial officer appointment The Honourable Justice Robert McClelland was appointed on 16 June 2015 Judicial officer retirement The Honourable Justice Graham Bell retired on 27 February 2015 The Honourable Justice Robert McClelland The Honourable Justice Graham Bell Member of the Order of Australia Justice Benjamin AM was a recipient of a Member of the Order of Australia in the 2015 Queen’s Birthday Honours List. Justice Benjamin was recognised for significant service to the judiciary and to the law, to legal education, mediation and arbitration, and to professional standards. In May 2015 Justice Benjamin was awarded an Honorary Master’s Degree in Applied Law and was made a Fellow of the College of Law. This was as a reflection of his many years of service to the College as a board member, member of the Academic Board, and Chairman. The College of Law was set up in New South Wales in the 1970s to provide practical legal training for law graduates to become solicitors. The Honourable Justice Justice Benjamin became Director in 1998 when the internet was Robert Benjamin AM beginning to grow. The College of Law developed combined electronic and face-to-face training for young graduates and eventually expanded the training programs to Melbourne, Brisbane, Perth and New Zealand. The training at that time was effective and revolutionary. His Honour remained on the Board of the College until shortly after his appointment as a Judge. At one stage he was the Chairman of that Board. After leaving the Board, His Honour moved to the Academic Board of the College. Over the last 10 years, online Masters Degrees in Applied Law have been created. These include practical training in commercial litigation, commercial transactions, in-house practice, property law and wills and estates. The College of Law is now in the top half dozen tertiary institutions providing Masters Degrees. The training for these degrees can be accessed from home or from the office. They are often a major step towards specialist accreditation. His Honour is proud of the work of the College of Law and the consequent structured career development for solicitors. Justice Benjamin has been a Family Court judge since 2005. 106 FAMILY COURT OF AUSTRALIA Chief Executive Officer Richard Foster PSM FAIM Chief Executive Officer, Richard Foster PSM FAIM The Chief Executive Officer is appointed to assist the Chief Justice to administer the Court. The Chief Executive Officer’s powers are broad (s 38D Family Law Act 1975), although subject to directions from the Chief Justice (s 38D(3)). The Chief Executive Officer holds the responsibilities and powers of an agency head under Commonwealth financial management and public service legislation, but is appointed under similar terms as judicial officers. The Chief Executive Officer is supported by the staff of the National Support Office. Richard Foster was appointed Chief Executive Officer in May 2000. Principal Registrar Angela Filippello Principal Registrar, Angela Filippello The Principal Registrar provides high level legal and procedural advice to support the judicial functioning of the Family Court. As a senior lawyer, she discharges the statutory duties assigned to that position by the Family Law Act 1975, works closely with the Chief Justice and judges in administering the Act and related legislation, and identifies areas in need of reform. The Principal Registrar presides in court and holds the delegated power to make orders in interim parenting cases, maintenance cases and some enforcement of financial obligations. The Principal Registrar also oversees the performance of, and provides direction to, the Court’s registrars. Angela Filippello was appointed Principal Registrar in July 1999. Principal, Child Dispute Services Jane Reynolds (acting) The Principal, Child Dispute Services advises the Chief Justice and the Chief Executive Officer on the provision of quality child dispute services to the Court. The Principal ensures that the services delivered by the family consultants are effective and consistent with the strategic and business objectives of the Court. The Principal also has responsibility for the development of strategic external relationships that promote and position the child dispute services of the Court within the family law framework. Jane Reynolds was appointed acting Principal, Child Dispute Services in February 2015. Principal, Child Dispute Services, Jane Reynolds (acting) ANNUAL REPORT 2014–2015 107 MANAGEMENT AND ACCOUNTABILITY 6 Senior executives 6 Executive Director, Client Services MANAGEMENT AND ACCOUNTABILITY Stephen Andrew The Executive Director, Client Services is responsible for the delivery of client services in all family law registries. The Executive Director ensures that high quality registry services and support are provided to all judicial officers, litigants and legal practitioners, consistent with the strategic and business objectives of the Court. The Executive Director, Client Services also has responsibility for statistical services. Stephen Andrew was appointed Executive Director, Client Services in July 2011. Executive Director, Client Services, Stephen Andrew Chief Information Officer Paul Stace (acting) The Chief Information Officer provides strategic vision, leadership and management of the Court’s applications, information management and infrastructure services. Paul Stace was appointed acting Chief Information Officer in February 2015. Chief Information Officer, Paul Stace (acting) Executive Director, Corporate Adrian Brocklehurst The Executive Director, Corporate provides strategic leadership and management of the Court’s human resources, property and contracts, finance, management accounting and procurement and risk management. Adrian Brocklehurst was appointed Executive Director, Corporate in September 2014. Adrian holds a Bachelor of Commerce (Accounting) degree from the University of Newcastle and is a Fellow of CPA Australia. Executive Director, Corporate, Adrian Brocklehurst 108 FAMILY COURT OF AUSTRALIA Chief Justice Bryant maintains a collegiate style of governance, and the judicial officers of the Court meet annually, or more often if required, in plenary. In addition, judges participate in a number of committees that develop policies across a range of matters. As part of the implementation of the International Framework for Court Excellence, and following consultations with the judges of the Court, the Chief Justice has introduced five new standing committees. These committees facilitate a more inclusive, analytical and transparent discussion of important policy issues faced by the Court and result ultimately in a more integrated and accountable decision-making process. ANNUAL REPORT 2014–2015 109 MANAGEMENT AND ACCOUNTABILITY 6 Judicial committees reporting MANAGEMENT AND ACCOUNTABILITY 6 Court Policy Committee The Court Policy Committee was established to oversee five new standing committees. At the strategic level, this Committee is the peak policy making body within the Court. The Committee’s role is to support the Chief Justice in the administration of the Court and to provide strategic advice and policy direction, particularly in relation to legislative, procedural and administrative changes likely to affect the Family Court and its users. The Court Policy Committee met for the first time in its new form in December 2014. The Committee comprises: −− The Honourable Chief Justice Diana Bryant AO (Chair) −− The Honourable Deputy Chief Justice John Faulks −− The Honourable Justice David Berman −− The Honourable Justice Judy Ryan −− The Honourable Justice Stewart Austin −− The Honourable Justice Colin Forrest −− The Honourable Justice Ann Ainslie-Wallace −− Chief Executive Officer Richard Foster PSM (exofficio), and −− Leisha Lister (secretariat). 110 FAMILY COURT OF AUSTRALIA This section summarises the work of some of the judicial committees during 2014–15. At the direction of Chief Justice Bryant, a committee was formed to consider how best to implement the International Framework of Court Excellence in the Court. The primary goal was to develop a comprehensive framework to better assess and improve the ability of the Family Court to provide for the delivery of justice and efficient court administration using best practice. The result of the Committee’s work is contained in a report published in November 2013 entitled Achieving Court Excellence. Finance A core recommendation was the formation of the Finance Committee with the principal focus of its work being directed to the following: −− consider and define the full cost and budgetary requirements of the Family Court −− consider spending and budgetary priorities that affect core judicial work −− a mechanism by which judges can be involved in a discussion about budgetary priorities and the allocation of financial resources, and −− ensure transparency in respect of expenditure and the setting of budgetary priorities that affect core judicial work. During 2014–15 members of the Finance Committee were Justice Berman (Chair), Justice Watts and Justice Austin. The committee met in person, by audio visual conferencing and by telephone. The Committee was significantly assisted in its deliberations by the attendance from time to time of Chief Justice Bryant and Executive Director, Corporate, Adrian Brocklehurst. The work of the Finance Committee is ongoing. Rules The Rules Committee is established in contemplation of section 123 of the Family Law Act 1975 (Cth), which provides that a majority of judges may make rules of court in relation to practices and procedures to be followed in the Family Court. The Rules Committee meets on a regular basis to consider proposed changes to the Family Law Rules 2004 (Cth) with a view to improving the efficiency, accessibility and cost effectiveness of the Family Court for its clients. The Committee also undertakes detailed consideration of discrete issues as required. During 2014–15, the Committee met in person in August 2014, November 2014, April 2015 and otherwise by video-conference. Justice Ryan continued to chair the Rules Committee during 2014–15. Committee members during the year were Justice Loughnan, Justice Berman, Justice Hogan, Magistrate Moroni, Senior Registrar FitzGibbon, Registrar Kearney (until April 2015), Neil Wareham (legal counsel to the Family Court) and Registrar Paxton (from April 2015). ANNUAL REPORT 2014–2015 111 MANAGEMENT AND ACCOUNTABILITY 6 Judicial committee highlights MANAGEMENT AND ACCOUNTABILITY 6 In 2014–15, the Committee worked on a number of important projects, including amendments to the Family Law Rules 2004 (Cth). These amendments were secured by the Family Law (2014 Measures No 1) Rules 2014, which were made on 1 January 2015. The amending rules increased the scale costs by 2.8 per cent in conformity with the increase approved nationally by all superior courts and: −− To describe the methods by which the seal of the Court can be attached to documents. −− To give effect to the commencement on 12 April 2013 of the Federal Circuit Court of Australia Legislation Amendment Act 2013. This amending Act inter alia changed the name of the Federal Magistrates Court to the Federal Circuit Court of Australia and its judicial officers to Chief Judge and Judges. −− To make a rule convenient to implement amendments made by the Access to Justice (Federal Jurisdiction) Amendment Act 2012 which commenced on 12 June 2013, to enable the Court to produce a certificate stating whether a person is or has been the subject of a vexatious proceedings order. −− To make a rule requiring a coversheet is attached to all documents that are not forms, but nonetheless are required to be filed. −− Without detracting from a party’s obligation to serve parties with filed copies of documents, the removal of the requirement of a filing party to produce sufficient additional copies of original documents at the time of filing. −− To expand the class of persons who are automatically entitled to access the court record to include (in certain cases) child welfare officers of a State or Territory. −− To rectify the inadvertent repeal of Schedule 2 Family Law Amendment Rules 2011 (No. 2) which occurred upon the commencement of the Attorney-General’s (Spent and Redundant Instruments) Repeal Regulation 2013 so as to implement, where possible, the Trans-Tasman Proceedings Act 2010, including the empowering of Registrars to make decisions and orders with respect to Trans-Tasman subpoenas. The Committee consulted with the Family Law Section of the Law Council of Australia and with other constituent bodies about the proposed rule amendments. The Rules Committee is also: −− engaging in further consultation regarding the electronic accessibility of court documents and court processes −− designing rules for arbitration −− designing the method of entry of orders, and −− designing Financial Statements and Balance Sheets for use in financial proceedings. 112 FAMILY COURT OF AUSTRALIA Following restructure of the Court’s governance by the Chief Justice in late 2014, the Court Performance Committee was established to ensure the implementation and maintenance of case management systems to achieve maximum efficiency in the disposition of the Court’s work. The Committee is chaired by Justice Austin and its membership comprises all registry case management and Magellan judges. Thus far, the work of the Committee has been directed to streamlining the case management system operated by the Court, refining implementation of the Magellan protocol, and extending the National Calendar project. Case management Incrementally over recent years, differences in the Court’s case management system emerged in the three largest registries. The Committee met in March 2015 and resolved a set of principles to guide the operation of the Court’s ‘trial docket’ system of case management. The principles were endorsed by the Court Policy Committee and adopted by the Chief Justice. The implementation of those principles will enhance greater consistency in the way the Court manages the case flow in its various registries. Magellan The Magellan protocol was introduced more than a decade ago and is a discrete case management pathway designed to ensure that cases involving allegations of sexual abuse or serious physical abuse of children are heard within six months of such allegations being raised in the litigation before the Court. In February 2015, the Chief Justice, on advice from the Court Policy Committee, authorised some refinements in the way the Magellan definition is applied, so that only deserving cases attract the combined resources of the Court and the state-based child welfare, police and legal aid agencies. The Magellan definition should generally only capture cases involving allegations of ‘recent abuse’, not ‘recent allegations’ of abuse. The requirement for recency ordinarily applies to the alleged conduct, not the report of the conduct. The definition captures cases in which there are allegations of actual abuse, but not cases involving allegations of unacceptable risk of abuse, the existence of which risk depends upon evidence other than direct allegations of abuse. The definition does not capture cases if the ‘abuse’ allegations are not actually controversial. If it is known and admitted the abuse actually occurred, valuable resources need not be exhausted collecting evidence about it. The case will be limited to determination of the parenting orders needed to manage the clear risk to the child. Magellan cases are now being identified and processed by reference to those refinements, which merely clarify how the system was always intended to operate. ANNUAL REPORT 2014–2015 113 MANAGEMENT AND ACCOUNTABILITY 6 Court performance MANAGEMENT AND ACCOUNTABILITY 6 National calendar As a national court, the services delivered by the Family Court should be, as far as resources allow, nationally uniform. Many variables affect the uniform delivery of services, but some variables are beyond the Court’s control. An obvious example is the appointment by Government of replacement judges for retiring judges. In an effort to render its services uniform and to avoid delays, the Court maintains statistical data about case flow in its registries. The national calendar represents an attempt to tabulate the need for judicial resources in each registry by reference to such statistical data, permitting decisions about the temporary re-allocation of judges between its registries. This is to ensure some consistency of judicial services across Australia as appropriate to a federal court. Judicial development and welfare Judicial development Judicial education should strike a balance between topics which directly affect the judges and topics which inform judges about issues in the wider community. The Court provides a two-day program each year to provide education to judges. It is recognised that judges will have access to other programs developed by providers outside the Family Court, such as those conducted by the Australasian Institute of Judicial Administration and the National Judicial College of Australia. However, the role of this committee is to ensure a program that is particularly relevant to the work of family law judges. It is also the committees role to provide focussed orientation for new appointees. The Committee, which is chaired by Justice Ainslie-Wallace, will also assist the Chief Justice in the dissemination of such information as her Honour considers should be brought to the attention of the judges. Judicial welfare The Committee will focus on the following activities: −− topics of relevance to general resilience will be included in any education program provided to judges, for example maintaining psychological and physical health of the judiciary −− providing mentoring for judges −− ensuring that judges are aware of the support services available to them to assist in dealing with matters of concern and that the services can be accessed directly by the judges so as to maintain both anonymity and confidentiality. 114 FAMILY COURT OF AUSTRALIA The Court Services portfolio oversees and reports to the Court Policy Committee on governance and policy considerations pertaining to the Court’s provision of services to the public, the judges and the Court’s staff. In doing so, it also oversees the work of the following sub-committees: −− Children’s Committee −− Aboriginal and Torres Strait Islander Outreach Committee −− Unrepresented Litigants Working Group, and −− Family Violence. Court Services also oversees matters that were previously dealt with by the Cultural Diversity sub-committee, and the Property Management sub-committee. It also deals with information technology requirements for judges. Work of the sub committees Children’s Committee The Children’s Committee was established in 2012 to consider what (if any) further work needed to be undertaken with respect to the involvement of children in parenting cases and how the Family Court and Federal Circuit Court might ascertain whether children feel their voices have been heard in proceedings that involve them. The Committee, with the assistance of Legal Aid NSW, organised and held the first National Independent Children’s Lawyers’ Conference in Sydney in October 2014. The Conference was well attended and facilitated the exchange of best practice ideas and information between independent children’s lawyers from all over Australia. The Committee has commenced planning for the next conference that will be held in Melbourne in 2016. The Committee has also been working with Kids’ Help Line, Sydney University academics Professor Patrick Parkinson and Professor Judy Cashmore, and others, to facilitate a research project that taps into the thousands of children and young people who contact Kids’ Help Line each week in order to anonymously ascertain their views about their experiences of family breakdown and any involvement they have had with the family law system. The project is also being designed to learn how children see matters affecting them in the aftermath of family breakdown and the conclusion of court proceedings. The study, via various social media platforms, will focus on young people aged 13 and older. Funding for the start-up phase of the project is currently being sourced from various organisations around the country. The Committee was involved in the development of age-appropriate, child-focused content for the new children’s section on the courts’ websites and in producing fact sheets for distribution to children who come into contact with the courts. ANNUAL REPORT 2014–2015 115 MANAGEMENT AND ACCOUNTABILITY 6 Court services MANAGEMENT AND ACCOUNTABILITY 6 Aboriginal and Torres Strait Islander Outreach The Aboriginal and Torres Strait Islander (ATSI) Committee seeks to continue the long history of the Court in promoting and improving access to justice for Indigenous families by ensuring the Court’s administration and judiciary work hand-in-hand to enable and facilitate the participation of Indigenous Australians in the Court’s processes. Chair of the Committee, Justice Benjamin, and other committee members attended and participated in sessions at the World Indigenous Legal Conference in Brisbane in 2014. Committee members also attended and participated in an Aboriginal Family Law Conference in Sydney in November 2014. The Committee prepared a submission to the Senate Finance and Public Administration Committee’s inquiry into Aboriginal and Torres Strait Islander experience of law enforcement and justice services. Justice Benjamin recently accepted an invitation from the Australian Institute of Judicial Administration to sit on its National Indigenous Policy Committee. The Committee is currently working on the following activities: −− converting the Court’s Indigenous Action Plan 2014–16 into a Reconciliation Action Plan −− developing a court protocol for Acknowledgment of Country at court events −− examining the potential of a resource of information relevant to ATSI outreach issues to be placed on the courts’ intranets −− establishing and building links with local Indigenous leaders around each of the Court’s registries −− working cooperatively with the Family Court of Western Australia, Federal Circuit Court, state courts and tribunals, the National Judicial College and relevant state judicial education authorities such as the Judicial Commission of NSW, and −− identifying, for the judges, the family consultants in each registry with Indigenous competence training, noting that training sessions for Indigenous cultural competency were conducted during the last year for family consultants in Sydney and Townsville. Family violence The Family Violence Committee is a joint committee of the Family Court and Federal Circuit Court. The Committee’s principal responsibility is to provide advice to the Chief Justice, the Chief Judge and the Chief Executive Officer of both courts on family violence issues. In discharging this responsibility the Committee reviews and updates the courts’ family violence strategy and family violence best practice principles, as well as undertaking discrete projects. During 2014–15, members of the Family Violence Committee were Justice Ryan (Chair), Justice Stevenson, Justice Hannam, Judge Brown, Judge Hughes, Judge Altobelli, Angela Filippello (Principal Registrar, Family Court of Australia), Di Lojszczyk (family consultant) and Kristen Murray (Senior Research Adviser to Chief Justice Bryant). The Committee held three meetings via video-conference. 116 FAMILY COURT OF AUSTRALIA The Family Violence Committee also worked on issues raised by: −− The Victorian Royal Commission into Family Violence −− Senate Finance and Public Administration Committee Inquiry into Domestic Violence −− Parties and children in witness protection, and −− Internal review processes on the death of a child or party. Unrepresented litigants The Unrepresented Litigants Working Group is chaired by Justice Le Poer Trench and consists of representatives from the Federal Circuit Court, the courts’ administration, family consultants, the NSW Bar Association, the NSW Law Society, community legal centres and others. The group has worked on simplifying documents and processes around Contravention applications and produced draft simplified forms for consideration by the judges. The group is also considering a number of other initiatives such as the development of web-based interactive documents, web-based information on requirements of running a court case, and the provision of court delivered information sessions for unrepresented litigants. Cultural diversity Justice Berman continues to represent the Court on the national Judicial Council on Cultural Diversity, established by the national Council of Chief Justices. In that role, Justice Berman also recently participated in a roundtable on access to justice by women from culturally and linguistically diverse backgrounds. The Court’s administration developed a Multicultural Plan 2013–15 in response to a Commonwealth Government requirement, using an external consultant to undertake a comprehensive review of multicultural access and equity at the Court. That review’s findings and recommendations have informed projects now being implemented under the Plan. An e-learning, online cultural diversity awareness training module for staff has been produced. It is called Let’s Talk Cultural Competency and is a module-based training program with self-assessment tasks to complete on starting and completion. For more information see page 16. ANNUAL REPORT 2014–2015 117 6 MANAGEMENT AND ACCOUNTABILITY The Committee’s major project was the implementation of the Family Violence Plan 2014–16. The Plan forms part of the commitment both courts have made to addressing family violence, including the measures contained in the joint Family Violence Best Practice Principles. MANAGEMENT AND ACCOUNTABILITY 6 Property management Recent developments of relevance to this Court include a move from separate leased premises in Darwin into the Northern Territory Supreme Court Building, in which a particular part of that building has been refitted to meet the needs of this court and the Federal Circuit Court. The new registry became operational from 1 June 2015. The new accommodation is regarded as a vast improvement. The Court’s current lease on the premises occupied by the Newcastle registry expired on 31 July 2015. An agreement has now been reached with the lessor to enter into an eight year lease, with no increase in the commencing rental and a fit-out incentive of $500,000 for capital works to be decided by the two courts who occupy the space. The lessor is also proposing to undertake significant base building works in line with the new lease term that will include upgrading the air conditioning. Improvement works at Parramatta included the completion of additional toilets in the public areas, so facilities are now available on each floor. Judicial information technology requirements A Casetrack review project has recently commenced, with a view to ensuring that information technology supports the courts’ processes and needs. Fujitsu Australia Pty Ltd has been contracted to undertake this project over six months and to deliver a report which maps the courts’ current and future requirements. Fujitsu is utilising consultants with extensive experience in judicial operations in NSW, who will be consulting widely with all stakeholders. Collaborative committees Joint Costs Advisory Committee The Joint Costs Advisory Committee comprises representatives of the four federal courts: the High Court of Australia, the Family Court of Australia, the Federal Court of Australia and the Federal Circuit Court of Australia. During the reporting period the committee comprised: −− Judge of the Family Court of Australia (Justice Benjamin) (Chair) −− Chief Executive Officer and Principal Registrar of the High Court of Australia (Andrew Phelan) −− Deputy Registrar of the Federal Court of Australia (John Mathieson) −− Principal Registrar of the Federal Circuit Court of Australia (Adele Byrne), and −− Principal Registrar of the Family Court of Australia, (Angela Filippello) (who participates as an observer). The Committee reviews and recommends variations to the quantum of costs contained in the rules made by federal courts and advises on other matters relating to those costs as may be referred to it by a federal court. 118 FAMILY COURT OF AUSTRALIA The senior executive of the Family Court and the Federal Circuit Court continued to meet annually to establish the strategic direction and priorities for the effective administration of both courts. Senior executives of both courts participate in a number of committees that provide high level operational and policy advice to the Chief Executive Officer Richard Foster. Chief Executive Officer’s Management Advisory Group The Chief Executive Officer’s Management Advisory Group (CMAG) provides operational and policy advice on key areas that affect the administration of the Family Court and the Federal Circuit Court. Chaired by the Chief Executive Officer, CMAG meets bi-monthly and comprises: −− Executive Director, Client Services (Stephen Andrew) −− Executive Director Operations, Federal Circuit Court (Steve Agnew) −− Executive Director, Corporate (Adrian Brocklehurst) −− Executive Advisor, Family Court (Leisha Lister) −− Principal Registrar, Family Court (Angela Filippello) −− Principal Registrar, Federal Circuit Court (Adele Byrne) −− Principal, Child Dispute Services (Jane Reynolds (acting)) −− Director of Administration, Federal Circuit Court (Stewart Fenwick) −− Director, Human Resources (Claire Golding) −− Chief Information Officer (Paul Stace (acting)), and −− Regional Registry Managers. Other committees A number of administrative committees were also active during 2014–15 and provided high level operational and policy advice. Meeting on a regular or ad hoc basis, they included: −− Audit and Risk −− National Consultative −− Staff Development −− Property Management, and −− Work Health and Safety. ANNUAL REPORT 2014–2015 119 MANAGEMENT AND ACCOUNTABILITY 6 Senior management committees MANAGEMENT AND ACCOUNTABILITY 6 Senior management committee highlights This section highlights the work of senior management committees during 2014–15. Appendix eight has details of membership and the terms of reference for the various committees. Chief Executive Officer’s Management Advisory Group In 2014–15, CMAG continued to provide advice to the Chief Executive Officer on new policy and other initiatives. These included: −− continued work with the Attorney-General’s Department on the review of the federal courts −− implementation of the International Framework for Court Excellence, Family Violence Screening Tool Pilot, Multicultural Plan and cultural competency training −− financial and human resource planning −− staff compliance training and development −− information technology initiatives −− human resource management policies and practices, and −− social media communication strategy. Audit and Risk Committee The Audit and Risk Committee is established in accordance with section 45 of the Public Governance and Accountability Act 2013 (PGPA Act). The Chief Executive Officer must establish and maintain an audit committee for the agency, with the functions and responsibilities required by PGPA Rule Section 17. The functions must include reviewing the appropriateness of the courts and financial reporting, performance reporting, system of risk oversight and management and system of internal control. The Committee comprises an external chair and two senior managers from the courts’ administration. During 2014–15, the Committee considered a range of issues, including the Court’s internal audit plan, strategic risk and fraud risk treatments and business continuity. It also provided oversight of the Australian National Audit Office and internal audit report recommendations. Mr Chris Doogan retired from the Committee at the February 2015 meeting, with Mr Brian Acworth being appointed as Chair of the Committee from that point. Ms Maria Storti was appointed as a second external member of the Committee and attended her first meeting in February 2015. Mr Jamie Crew and Mr Greg Thomas also retired from the Committee at the conclusion of the June 2015 meeting. A new member will be appointed to the Committee to commence in August 2015. 120 FAMILY COURT OF AUSTRALIA The National Consultative Committee is a key forum through which the Court consults with staff about broader issues that have a national perspective. Elected staff delegates actively present the views of staff regarding issues that impact nationally on staff and the management and future direction of the Court. The Committee met once in 2014–15. Its areas of focus continued to be: −− the objectives of the Court and how these might be achieved −− financial and human resource planning −− information technology initiatives −− security −− management and review processes, including proposed changes −− work health and safety matters −− equal employment opportunity issues −− accommodation and amenities, and −− human resource management policies and practices. National Work Health and Safety Committee The National Work Health and Safety Committee met twice during the year to discuss and resolve national work health safety issues in addition to: −− developing and reviewing health and safety management arrangements, policies and practices −− consulting with staff on health and safety issues −− developing and refining processes to regularly audit health and safety in the Court’s registries including eliminating identifiable hazards and mitigating known risks −− reviewing any workplace incidents or accidents to develop prevention strategies −− making recommendations on the work health and safety impact of changes in the workplace, and −− discussing and resolving work health and safety issues in the Court. ANNUAL REPORT 2014–2015 121 6 MANAGEMENT AND ACCOUNTABILITY National Consultative Committee MANAGEMENT AND ACCOUNTABILITY 6 Corporate and operational planning and associated performance reporting and review At 30 June 2015, there were 772 ongoing and non-ongoing agency employees (excluding judicial officers, the Chief Executive Officer and casual employees) in all states and territories except Western Australia. Guidance for staff is contained in the following documents, available to all staff on the Court’s intranet and website: −− administration policies and procedural documents including guidelines, procedures and manuals from the finance, human resources and information, communication and technology areas −− APS Values and Code of Conduct −− Corporate Plan and business area plans (for the National Support Office) −− Courts Exchange, the courts’ staff newsletter −− HR information bulletins −− Service Charter and Service Commitments documents −− Registry Services Delivery Strategy −− Statement of Strategic Intent, and −− case management policies and manuals related to the management of family law cases from the Chief Justice, the Principal Registrar and the Principal, Child Dispute Services. The Court’s geographically dispersed judiciary and staff are informed of significant changes and events through the following: −− Chief Justice eMessages—emails from the Chief Justice to the judiciary and all staff −− Chief Executive Officer eMessages—emails from the Chief Executive Officer to all staff −− Chief Executive Instructions—the official mechanism by which the Chief Executive Officer communicates and directs the Court’s compliance with the Public Governance, Performance and Accountability Act 2013 (Cth) −− Client service advices—from the Executive Director, Client Services to all client service staff working in the registries −− Courts Exchange—the courts’ internal staff newsletter, which is issued four times per year and includes columns from the Chief Justice, Chief Judge and Chief Executive Officer. This is the primary vehicle for sharing information and celebrating the achievements and successes of court staff, and −− Intranet messages—latest news. 122 FAMILY COURT OF AUSTRALIA The Court has, as part of its corporate governance arrangements, appropriate mechanisms to manage general business risk as well as fraud risk. In 2014–15, the Court’s internal audit services were provided by RSM Bird Cameron and monitored by the Audit and Risk Committee. The 2014–15 Internal Audit Plan was developed taking into account the risk drivers in the Strategic Risk Management Plan and after consultation with the Audit and Risk Committee and the senior management team. Internal audits conducted during the year included: −− records management −− payroll and leave management −− court fees (non-event based) −− travel −− IT Infrastructure Library (ITIL) Framework, and −− business continuity testing. The Court’s Audit and Risk Committee monitored the implementation of individual audit report recommendations generated from those audits, through quarterly status reports. Risk management The Court promotes a culture that supports the identification, analysis, assessment, treatment, monitoring and review of all strategic, operational, compliance and financial risks. This is supported by the Court’s Risk Control and Compliance Framework. The Risk Control and Compliance Framework provide policies, procedures and tools to promote effective risk management. The Framework is available to all court staff on the intranet for the principal purpose of achieving better services and outcomes for clients, judicial services and staff. The Court continued to participate in the annual Comcover benchmarking survey, which measures risk and assesses the extent of cultural change within agencies. The Court’s overall result continued to improve, reflecting the Court’s efforts in the area of risk management. The Court continues to further revise the Business Continuity Plan with regular reviews, testing and updating of the Plan being undertaken. The Procurement and Risk Management section continues to provide, as a standing agenda item, regular updates on risk-related activities to the Court’s Audit and Risk Committee. ANNUAL REPORT 2014–2015 123 MANAGEMENT AND ACCOUNTABILITY 6 Internal audit MANAGEMENT AND ACCOUNTABILITY 6 Financial risk The Court manages financial risk in accordance with the Risk Control and Compliance Framework. The relevant mechanisms are: −− risk assessments for annual business plans −− risk assessments for identified projects −− Accountable Authority Instructions available to all staff on the intranet, and −− monthly financial reports to the Chief Executive Officer’s Management Advisory Group and oversight by the Audit and Risk Committee. Fraud prevention and control The Court’s Fraud Control Plan 2013–15 complies with the Commonwealth Fraud Control Guidelines 2011. The Court has in place fraud investigation, reporting and data collection procedures that met the needs of the Court and comply with the Commonwealth Fraud Control Guidelines 2011. During 2014–15, the Audit and Risk Committee continued to receive reports on the implementation status of fraud risk treatments. The Court continued to monitor the Fraud Control Plan 2013–15, with the Plan being available to all court staff via the intranet. The Plan was developed in consultation with key stakeholders across all areas of court activities. No incidents of fraud were noted within the Family Court and Federal Circuit Court during 2014–15. Fraud control certification In accordance with the Commonwealth Fraud Control Framework 2014, issued by the Minister for Justice, pursuant to Section 10 of the Public Governance, Performance and Accountability Rule 2014, I hereby certify that I am satisfied that: −− the Family Court and Federal Circuit Court has prepared fraud assessments and has in place a fraud control plan that complies with the Guidelines −− appropriate fraud prevention, detection, investigation and reporting procedures and processes are in place, and −− annual fraud data has been collected and reported that complies with the Guidelines. Richard Foster, PSM Chief Executive Officer 14 August 2015 124 FAMILY COURT OF AUSTRALIA Agencies subject to the Freedom of Information Act 1982 (FOI Act) are required to publish information to the public as part of the Information Publication Scheme (IPS). This requirement is in Part II of the FOI Act and has replaced the former requirement to publish a section 8 statement in an annual report. An agency plan showing what information is published in accordance with the IPS requirements is accessible from agency websites. Information about FOI and the IPS agency plan for the Family Court can be found via a link on the homepage of the Family Court’s website at www.familycourt.gov.au The Court received three Freedom of Information requests during 2014–15. At 30 June 2015, there were no matters outstanding before the Administrative Appeals Tribunal. Ethical standards The Court’s Strategic Plan states that integrity, respect and responsiveness underpin its approach to business. The Australian Public Service (APS) Values and Code of Conduct contained in the Public Service Act 1999 apply to all employees of the Court. In 2014–15, the Court maintained ongoing information and education activities to ensure that all staff are aware of their rights, responsibilities and obligations in relation to privacy, ethics and other factors such as environmental responsibility, data management and data quality. The Family Court and the Federal Circuit Court together maintain web-based Service Charter and Service Commitments publications. These outline the services clients may expect of the courts. The Court is committed to supporting employees to adhere to the APS Values and to comply with the Code of Conduct. Employees receive information about the Values and the Code through all-staff emails, the intranet and induction and other training programs. Employees also receive information and guidance about conduct and behaviour expectations from their managers. Policy and practices on the establishment and maintenance of appropriate ethical standards – Ethics Contact Officers Established in May 2009, the Australian Public Service Commission’s Ethics Contact Officer Network (ECONET) plays a key role in supporting the ongoing work of the Ethics Advisory Service. The service has responsibility for promoting the Government’s ethical agenda, which is focused on enhancing ethics and accountability in the Commonwealth public sector. The Director, Human Resources and the Workforce and Policy Manager are the Court’s representatives at the ECONET forum. ANNUAL REPORT 2014–2015 125 MANAGEMENT AND ACCOUNTABILITY 6 Information Publication Scheme MANAGEMENT AND ACCOUNTABILITY 6 Management and accountability The Public Interest Disclosure Act 2013 came into effect on 15 January 2014. The Act promotes integrity and accountability in the Australian public sector by encouraging the disclosure of information about suspected wrongdoing, protecting people who make disclosures and requiring agencies to take action. A Public Interest Disclosure is, essentially, a disclosure made by a current or former public official of suspected wrongdoing in the Commonwealth public sector. The courts are committed to complying with all applicable laws and with best practice. Corrupt practices, breaches of the law and other conduct that is disclosable under the Act are contrary to our values. If they occur, reporting them is encouraged so that they may be addressed properly. With that in mind, the courts established formal procedures under the Act, the Public Interest Disclosure Rules and the Public Interest Disclosure Standards. These procedures are published on the courts’ intranets and websites. Authorised officers appointed by the Chief Executive Officer for the courts are the Executive Director, Client Services, Regional Registry Manager Sydney, and Director, Human Resources. Service Charter and Service Commitments Our service commitments Service Charter for the Family Court of Australia and the Federal Circuit Court of Australia This document outlines the service you can expect from the administrative staff of the Family Court of Australia and the Federal Circuit Court of Australia. It does not relate to the work that is performed by judges. More information can be found in the Courts’ Service Charter, available under the publications section of the website: www.familylawcourts.gov.au The Family Court of Australia and the Federal Circuit Court of Australia are independent courts but cooperate to provide streamlined access to the federal family law system. The Federal Circuit Court also deals with general federal law matters. What you can expect from our staff Our staff will: n Service Charter Be courteous, helpful and respectful to your individual needs. n Respect your rights whether you have legal representation or not and treat all parties fairly. n Give you prompt and responsive service. n Respect your privacy (unless there are legal requirements to disclose information). n Deliver services for parties and lawyers in a safe and secure environment. n Provide information about the interests of the children in parenting matters, conciliation in property and financial disputes and where appropriate, refer you to community-based support services. n Provide accurate up-to-date information that is clear and understandable. n Assist, where possible, to overcome any personal barriers to a person’s dealings with the courts – such as distance, physical, hearing or visual difficulties, or non-English speaking background. Service Commitments The aim of the Family Court and the Federal Circuit Court is to give clients and other users of the courts the best services they possibly can. What the courts mean by this is set out in the joint Service Charter and Service Commitments documents. The Court also has a Portfolio Budget Statement Key Performance Indicator specifically about complaints. This, along with the Service Charter, is a central part of the Court’s service monitoring and response mechanism. The Service Charter outlines the service level standards clients can expect from staff of the courts and how clients and other users of court services may make suggestions or complaints about services, policy, practice or procedures. An aspect of the Charter, in terms of community expectations of the courts, is that it makes clear what court staff cannot do. This is important because frequently clients or prospective clients have expectations that the courts cannot meet. 126 FAMILY COURT OF AUSTRALIA The Service Charter and Service Commitments documents (which summarise information about what clients of the courts can expect from client services staff, what the staff cannot do, clients rights and responsibilities and how clients can help the courts to help them) are available on www.familycourt.gov.au Feedback and service improvements Feedback helps to drive service improvement and the courts invite feedback, including suggestions and complaints about administrative things such as the standard of client service received in a registry, a privacy matter, a security matter, a court policy, or the way correspondence has been handled. Full details about feedback and complaints is in Part three—Report on Court Performance—but in summary, in 2014–15, the Court received: −− 62 complaints about administrative matters, including court administrative procedures and processes, staff personal conduct, privacy, security and the client feedback process −− 49 complaints about judicial delays −− 42 complaints about judicial conduct, and −− 20 compliments. External and internal scrutiny External scrutiny Reports by the Auditor-General The Auditor-General made no report specific to the Family Court during 2014–15. Administrative Appeals Tribunal There were no relevant proceedings in the Administrative Appeals Tribunal. Commonwealth Ombudsman The Commonwealth Ombudsman made no report specific to the Family Court during 2014–15. ANNUAL REPORT 2014–2015 127 6 MANAGEMENT AND ACCOUNTABILITY The context is that for many clients, the family courts are the only courts they will ever have anything to do with—so the processes, procedures and legal environment are completely unfamiliar and this unfamiliarity occurs at what may be one of the most stressful times of their lives because of the breakdown of family relationships. The courts appreciate this, however, must work impartially and professionally: thus the information about what people can expect but also what staff cannot do. For example, staff cannot give legal advice or tell people what words to use in their court papers or what to say in court; they cannot tell someone whether or not they should bring their case to court. Staff cannot recommend a certain lawyer to act on a client’s behalf or interpret, change or enforce orders made by a judge or other judicial officer. MANAGEMENT AND ACCOUNTABILITY 6 Action in defamation There were no actions in defamation during 2014–15. Freedom of Information The Court received three Freedom of Information requests during 2014–15. Whole-of-government Information, Communication and Technology (ICT) initiatives During 2014–15, the courts participated in a number of whole-of-government ICT initiatives: −− In early December 2014, the annual ICT benchmarking report for the Family Court and Federal Circuit Court was submitted to the Australian Government Information Management Office (AGIMO). The reporting requirements were significantly reduced as the courts were redefined as a small agency. The report covered all ICT operating and capital expenditure for the 2013–14 financial year and included some quantitative measures about staffing and quantities of ICT equipment. −− A contract for wide area network services under the Internet Based Network Connection Services panel was signed in July 2014. The new network was implemented between December 2014 and May 2015. −− Migration of all internet gateway services to Macquarie Telecom was completed during the year. This work was undertaken as part of the Government Internet Gateway consolidation program. −− Work continued against the internal ICT Sustainability Plan, developed to address the Australian Government’s ICT Sustainability Plan 2010–15. Further information on progress can be found in Appendix six. −− Whole-of-government supply contracts are mandatory across a broad number of areas. By 30 June 2015, the courts were using the Microsoft volume sourcing arrangement, the desktop hardware panel, the telecommunications commodities, carriage and associated services panel, the major office machines panel, and the data centre panel. −− As part of the Web Accessibility National Transition Strategy, the courts are required to update online government information and services to meet the Web Content Accessibility Guidelines (WCAG) 2.0 standard for website accessibility. The courts’ websites www.familycourt.gov.au and www.federalcircuitcourt.gov.au were upgraded in late May 2015 and are now Double A compliant. Senate estimates committee hearings Senior Executive Service staff of the Court attend Senate estimates committee hearings to answer questions about the Court’s activities. In 2014–15, six questions on notice were received and answered by the Family Court and Federal Circuit Court. In addition, there were 85 departmental responses. 128 FAMILY COURT OF AUSTRALIA KPMG and Ernst & Young reviews of courts performance and funding The Attorney-General’s Department engaged KPMG in late December 2013 to undertake a review of the performance and funding of the federal courts to support future strategic decision making. As part of the response to this review, the Department undertook further work with Ernst & Young in 2014–15 to develop costing scenarios to support options for consideration by Government as part of the 2015–16 Budget process. A key theme emerging from these two reviews and the previous Skehill and Semple reviews, has been the financial difficulties exhibited by the courts, particularly the Family Court and Federal Circuit Court. Following consideration of the Ernst & Young review, the Australian Government announced, as part of the 2015–16 Budget, that the corporate functions of the Family Court and Federal Circuit Court will be merged with those of the Federal Court of Australia to form a single administrative body with a single appropriation under the Public Governance, Performance and Accountability Act 2013 from 1 July 2016. Productivity Commission Public Inquiry into Access to Justice Arrangements The courts participated, with a range of other stakeholders, in the Commission’s inquiry to examine the current costs of accessing justice services and securing legal representation, and the impact of these costs on access to, and quality of justice. The final report was delivered in September 2014. Further details can obtained at www.pc.gov.au/projects/inquiry/access-justice Internal evaluations There were no internal evaluations during 2014–15. ANNUAL REPORT 2014–2015 129 MANAGEMENT AND ACCOUNTABILITY 6 External evaluations MANAGEMENT AND ACCOUNTABILITY 6 Management of human resources Overview The Human Resources section of the Corporate Services Division supports all areas of the Court by managing a range of human resources, entitlements processing services, and advice to the Court’s judiciary and staff. In 2014–15 Human Resources focussed on: −− recruitment services such as advertising support, recruitment tips and assistance, probation, letters of offer and contracts −− payroll, entitlements and conditions of employment −− payroll system, including support for Aurion/employee self-service reporting −− workforce capability services including planning, Performance Management and Development Scheme, learning and development and workplace wellbeing −− workplace relations support including Enterprise Agreement and National Consultative Committee, policy and legislation advice −− implementing systems to support workplace health and safety legislation, and −− employee wellbeing and respectful behaviours. Enterprise Agreement The Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014 has a nominal expiry date of 30 June 2014, however it continued to operate during 2014–15 and will continue in existence until it is replaced or otherwise terminated. The Enterprise Agreement covers all non-SES staff of the courts and delivered salary increases of three per cent for each of the three years 2011–12, 2012–13 and 2013–14. Salary increases under the Agreement are now exhausted. In March 2014 the Australian Government Public Sector Workplace Bargaining Policy was released. Among other things, the policy provides: “2.1Improvements in pay and conditions are to be funded from within existing budgets, without the redirection of programme funding. 2.2If the total cost of a proposed agreement is not affordable within an agency’s existing budget, the Ministers [the Public Service Minister and, in the Court’s case, the Attorney-General] must not approve the agreement. 3.1Agencies can only negotiate remuneration increases which are affordable, consistent with Australian Government policy, and offset by genuine productivity gains which satisfy the Australian Public Service Commissioner.” 130 FAMILY COURT OF AUSTRALIA Had he decided to negotiate such an agreement, it would have included reduced terms and conditions and/or a radical reduction in our staff number and service delivery in order to provide any pay rise. The Chief Executive Officer was not prepared to negotiate in that environment (noting that a pay rise for our workforce is an annual spend in millions and difficult (if not impossible) to offset via savings). It is also noted that the courts have already, over the last five years, delivered savings by reduced spending in operations and by reducing staff numbers in certain areas. Accordingly, the terms and conditions of the Enterprise Agreement carry over (with no further pay rises, unless and until there is a new negotiation under revised budgetary conditions). The Enterprise Agreement directly supports the Court’s strategic objectives and complements its performance planning, management arrangements and improvements at the team and individual level. The Court is committed to supporting employees to adhere to the Australian Public Service Values and comply with the Code of Conduct. During 2014–15, employees continued to receive information about the Values and the Code through all-staff emails, the intranet and induction and other training programs. Employees also receive information and guidance about conduct and behaviour expectations from their managers. ANNUAL REPORT 2014–2015 131 6 MANAGEMENT AND ACCOUNTABILITY Against that background, the Chief Executive Officer advised staff that, in circumstances where the Court continued to deliver annual operating deficits, and where he considered it unlikely that the Court could find the necessary productivity/savings offsets in advance of any pay rise, he could not, in good faith, negotiate a new Enterprise Agreement with annual pay rises. MANAGEMENT AND ACCOUNTABILITY 6 Workforce planning, retention and turnover Workforce planning As at 30 June 2015, 22.79 per cent* of court staff were eligible to retire. Accordingly, the Court continued to develop appropriate human resource strategies to ensure future capability and resourcing and to cope with staff turnover. These included promoting a clearer understanding of the capacity and capability of the Court’s workforce and developing a risk management strategy that strengthens succession management for critical roles and leadership positions in the Court. The strategies were communicated to managers and staff, helping to ensure that succession plans were developed at local levels. * As a percentage of staff numbers, excluding the judiciary and casuals Retention strategies Strategies to support the wellbeing of staff and to encourage staff retention are integral to the Court’s commitment to workplace diversity. The strategies include the following options, benefits and initiatives. Balancing work and personal life The Court recognises the need to balance the operational needs of the Court and the personal lives of staff. Its employment arrangements provide for general and individual flexible working arrangements, including flex time, time off in lieu, part-time work, working from home opportunities, purchased leave, maternity, adoption, fostering and supporting partner’s leave, salary sacrifice arrangements and paid time off work over Christmas and the New Year. A safe and healthy work environment The Court provides a family-friendly and non-discriminatory work environment with strong policies against harassment and bullying. The Court and its employees are committed to measures that will assist with preventing and managing illness and injury, psychological injuries, and assisting absent staff to return to work as soon as reasonably practical. Other healthy work environment strategies include an employee assistance program that provides free professional counselling to employees and members of their immediate families and free annual influenza vaccinations. Workplace diversity The Court recognises that diversity among its staff is one of its greatest assets. Valuing the distinctive characteristics in every employee and drawing on the diversity of our backgrounds, skills, talents and views to enhance the Court’s working environment and the work of the Court, underpins the current workplace diversity plan. 132 FAMILY COURT OF AUSTRALIA Recognition of staff in the form of positive feedback and celebration of achievement is an important part of the Court’s culture and business practice. The Court’s reward and recognition schemes recognise and reward employees for the achievement of corporate goals, providing non-cash rewards and recognition. Australian Day achievement medallions The Australia Day Medallions are awarded to a select group of Australian citizens each year. The awards recognise excellence in contribution by employees working in both government and non-government organisations, including the courts. The Court’s 2015 Australia Day Awards recognise the significant contribution and outstanding service provided by employees to the Court. The Honourable Chief Justice Diana Bryant AO and Fern McDonnell Fern McDonnell, Adelaide registry Fern has been with the Court for 22 years as an associate. Fern is responsible for the effective running of Justice Strickland’s chambers which requires her to undertake a myriad of tasks. Fern attends to these tasks with formidable efficiency and boundless good humour. Her organisational skills are nonpareil. Fern is fiercely loyal to, and protective of, her judge and her colleagues. She is a highly organised, hardworking, dedicated and skilled employee, who has given two decades’ service to the Family Court of Australia. ANNUAL REPORT 2014–2015 133 MANAGEMENT AND ACCOUNTABILITY 6 Rewards and recognition In 2015 the Family Court, in joint recognition with the Federal Circuit Court, awarded Australia Day achievement medallions to: MANAGEMENT AND ACCOUNTABILITY 6 Athena Sikiotis Athena Sikiotis, Melbourne registry Athena has been with the courts for 28 years and is a registrar. Athena has distinguished herself in the course of her multiple responsibilities, including docket registrar, trainer, union delegate and other associated tasks. In each role she demonstrates commitment, diligence, professionalism, integrity and many other attributes. Athena is knowledgeable and consistently provides accurate and sound advice. She is an active listener, sympathetic of clients with special needs, easily approachable and displays professionalism and drive at all times when undertaking her different roles which she embraces with dedication. From left: Akasha Atkinson, Chief Justice Bryant, Trent Lister and Chief Judge Pascoe 134 FAMILY COURT OF AUSTRALIA Akasha has been with the courts for six years and is the Director, Property. Trent has been with the courts for eight years and is Property Project Manager. Akasha and Trent have provided an outstanding level of service in the area of property management for the courts. Consistently providing high quality advice and workable solutions and always maintaining a high level of professionalism in their dealings with the judiciary. Akasha and Trent have worked tirelessly to ensure that the best outcomes possible are provided under difficult circumstances including limited budgets, the strict demands of designing space for judicial operations and, above all, with a very limited range of suitable properties. The Honourable Chief Justice Diana Bryant AO and Ron Jarrett Ron Jarrett, Brisbane registry Ron has been with the courts for 24 years and is a business system development officer (BSDO). Ron is a genuine role model and leader within the BSDO team who exemplifies dedication in the traditional model of the public service and often exceeds the defined limits of his role. Ron applies his technical and exemplary analytical skills to his role and for this is well respected by staff and judiciary. Ron is the embodiment of continuous improvement and is attuned to applying and communicating his considered opinions in a cool and calm manner. Ron is not one to be satisfied with the status quo when there are glaring opportunities for the Court to improve its practices and procedures and links these opportunities to ultimately benefit the public. ANNUAL REPORT 2014–2015 135 6 MANAGEMENT AND ACCOUNTABILITY Akasha Atkinson and Trent Litster, National Support Office, Canberra MANAGEMENT AND ACCOUNTABILITY 6 Nadia and Michael Hristovaki Nadia and Michael Hristovaki, Sydney registry cleaners Nadia and Michael have been cleaning contractors for the courts’ Sydney registry for 21 years. Nadia and Michael are responsible for cleaning the entire Sydney registry, from the basement including the garage, up to Level 12, inside and out as well as the elevators. They clean around 78 bathrooms, numerous kitchens, floors and bins. Years of service awards Years of service awards are presented to employees who have been in court administration for more than 20, 25, 30 and 35 years. Recipients in 2014–15 follow: 20 years −− Peter Cimbaljevic – Client Service Officer, Brisbane −− Pauline Schaeffer-Steel – Client Service Officer, Brisbane −− Paula Spain – Client Service Officer, Melbourne −− Beverley Mendies – Client Service Officer, Newcastle 136 FAMILY COURT OF AUSTRALIA 6 25 years MANAGEMENT AND ACCOUNTABILITY −− Nandira Ram – Client Service Officer, Melbourne −− Georgina Barber – Client Service Officer, Newcastle −− Susan Tran – Collector of Public Monies, Sydney 30 years −− Mark Conroy – Client Service Officer, Newcastle −− Diane Lojszczyk – Family Consultant, Newcastle Workforce turnover During 2014–15, 86 employees and judicial officers left the Court. Of these, 45 were non-ongoing and 41 were ongoing employees, representing an annual turnover rate of 11.1 per cent against total staff numbers (772) at 30 June 2015 (see Table 8.10 at Appendix three). This compares with ongoing staff separations of 11.5 cent in 2013–14, 10.1 per cent in 2012–13 and eight per cent in 2011–12. Staffing profile At 30 June 2015, the Court had 772 employees covered by the Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014, common law contracts or Australian Workplace Agreements (AWAs), but excluding judicial officers, the Chief Executive Officer and casual employees. This was a 0.6 per cent increase compared with 767 employees at 30 June 2014. Appendix three provides a breakdown of staff by location, gender, attendance, ongoing and non-ongoing employment status. Judicial officers At 30 June 2015, the Court had 33 judges, including the Chief Justice (16 female and 17 male). For further information see Table 8.8 at Appendix three which shows the number of judges by location. The remuneration arrangements for all judicial officers and the Chief Executive Officer are governed by enforceable determinations of the Remuneration Tribunal. Further details including relevant determinations are available at: www.remtribunal.gov.au Indigenous employment At 30 June 2015, the Court had 10 employees who identified as Indigenous (one male and nine female); 1.3 per cent of total employee numbers. The Australian Public Service Commissioner wrote to the Chief Executive Officer seeking support to improve the representation of Indigenous employees in the Commonwealth public sector. ANNUAL REPORT 2014–2015 137 MANAGEMENT AND ACCOUNTABILITY 6 Agreement making A single enterprise agreement for the courts As mentioned previously, the courts’ Enterprise Agreement came into effect on 1 July 2011, and although it has passed its nominal expiry date of 30 June 2014, under present arrangements, it will continue to operate until it is replaced or otherwise terminated. Other agreements Offers of AWAs to court employees ceased from 13 February 2008, in accordance with government policy; however at 30 June 2015, 27 employees had enforceable AWAs in place. Table 8.12 at Appendix three sets out the AWA minimum and maximum salary ranges by classification. In some limited cases the Court has used common law contracts or individual flexibility arrangements to provide supplementary conditions of employment for individuals covered by the Enterprise Agreement and determinations made by the Agency Head under section 24 of the Public Service Act 1999, to build upon existing AWA arrangements. At 30 June 2015, 10 employees had employment arrangements governed by enforceable common law contracts and two had employment arrangements governed by determination 24 instruments. See Table 8.11 at Appendix three for more detail. Relationship between agreements Terms and conditions of employment in the Court are governed by one or more of the following industrial instruments: −− the Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014, covering all non-SES employees except those on AWAs −− AWAs −− individual determinations under s 24(1) of the Public Service Act 1999, or −− individual common law contracts. The Enterprise Agreement, like its predecessors, is a comprehensive agreement, however for some employees, it may be supported by either an individual flexibility agreement, a s 24(1) determination or a common law contract that provides additional terms and conditions (for example, as a way of retaining high-value employees). AWAs may also be supported by individual s 24(1) determinations or common law contracts to provide for pay increases or additional terms and conditions, including non-salary benefits. Senior Executive Service remuneration Terms and conditions for the Court’s Senior Executive Service (SES) employees are in common law contracts, AWAs and individuals 24(1) determinations made by the Chief Executive Officer. SES salaries are benchmarked against other public sector agencies and take account of the Court’s budgetary position and the Government’s workplace bargaining policy. 138 FAMILY COURT OF AUSTRALIA 6 MANAGEMENT AND ACCOUNTABILITY Non-salary benefits Non-salary benefits provided by the Court to employees include: −− motor vehicles −− car parking −− superannuation −− access to salary sacrificing arrangements −− computers, including home-based computer access −− membership of professional associations −− mobile phones −− studies assistance −− leave flexibilities −− workplace responsibility allowances (for example, first aid, fire warden, community language), and −− airline club memberships. Performance pay arrangements During 2014–15, the Court neither entered into any performance pay arrangements nor paid performance pay to any employee. Training, learning and development There have been a number of training initiatives run throughout the year. These include: Family consultant training −− Family violence modules During the latter part of 2014, Child Dispute Services staff at each registry completed a series of three x 90 minute models on the topic of perceptions, core beliefs and unbiased report writing. This was primarily in relation to the assessment of family violence. There were several delivery modes used for this initiative, including in-person delivery, co-facilitation with a local senior family consultant, and direct delivery by the local senior. An evaluation of this program was undertaken. −− Dyadic peer consultation There were three x two day training sessions delivered by an external consultant to introduce Child Dispute Services clinicians to a model of peer consultation that they could use on an ongoing basis to reflect on their clinical work. These sessions occurred in Melbourne, Sydney and Brisbane, and the ongoing peer consultation framework was implemented in September 2014. ANNUAL REPORT 2014–2015 139 MANAGEMENT AND ACCOUNTABILITY 6 −− Indigenous cultural competence Two Indigenous cultural competence training sessions were held in 2014 in Sydney and Townsville, facilitated by Aboriginal forensic psychologist Stephen Ralph. These were attended by a representative from each registry across the country to ensure that family assessments involving an Aboriginal parent could be completed by a clinician that had undertaken the cultural competence syllabus. −− Emotional availability scales In October 2014, 10 family consultants were selected to complete an eight day (online) training program on emotional availability scales. −− Seminar series One hour seminars continued to run each month with the clinical group within Child Dispute Services. Judges and family lawyers attended these sessions on occasion. Speakers included a range of Australian and international experts, covering topics such as sex offender assessment, cross examination strategies, child maltreatment, psychopathology, post-separation services, children’s language development, and attachment/family systems. −− Clinical induction program In the latter half of 2014, a comprehensive (redesigned) clinical induction program was launched for all new family consultants joining the Court. This required new clinicians to become familiar with the research systems within the courts, write a summary of several empirical articles on a given topic, and present to their peers at a monthly meeting. −− Core knowledge database In late 2014, the core knowledge database (an expansive repository of articles/chapters/papers) for Child Dispute Services was upgraded to include a rating system for materials contained on the database. This allows users to easily see how other clinicians have rated the document, with longer term implications for better filtering of documents and upgrading the materials contained on the database. −− Senior family consultant needs assessment In early 2015 a comprehensive review of senior family consultant needs was undertaken. The resulting report outlined a series of future options to address the areas identified, which will ultimately inform the training packages offered in the latter half of 2015. Registrar training The focus on registrar professional development this year has been on the development of skills in the identification of risk of family violence and abuse cases, with a view to developing a series of diagnostic question to assist registrars in delivery of case assessment conferences and conciliation conferences. Training is also being provided to coordinating registrars through attendance at leadership expansion programs delivered through Australian Public Service Commission to support them in enhancing their skills in the management of professional staff and in service delivery. Team leader training Following the team leader development program conducted last year, two project groups were created to develop and implement business improvements. These groups, facilitated by Human Resources, are ongoing. 140 FAMILY COURT OF AUSTRALIA The Peer Support Officer Network was introduced in 2007 following the integrated client support training that was rolled out across the country. Late last year Human Resources conducted a review into the peer support program within the Court. The review incorporated targeted discussions and a tailored survey aimed at identifying employee perceptions of the program to date, viability of the program, opportunities for improvement and peer support officer training and support needs. Following wide consultation, it was agreed that the program was to be refreshed and re-launched. The peer support program was set up to provide a network of trained staff in the workplace to ensure that skilled support is available for immediate assistance should an individual experience a distressing situation or difficult event. This program is designed to complement the existing Employee Assistance Program and allows support to be available immediately should an incident occur. Following a rigorous recruitment process, nine participants undertook a two-day workshop called the Accidental Counsellor which was conducted by Lifeline. The course focused on the importance of communication and resilience in the workplace, and how to communicate with people experiencing crisis within a court context. The attendees were provided with a solid foundation for crisis intervention, mental health awareness, suicide awareness, self-care and stress management. Disability reporting Since 1994, Commonwealth departments and agencies have reported on their performance as policy adviser, purchaser, employer, regulator and provider under the Commonwealth Disability Strategy. In 2007–08, reporting on the employer role was transferred to the Australian Public Service Commission’s State of the Service Report and the APS Statistical Bulletin. These reports are available at www.apsc.gov.au From 2010–11, departments and agencies have no longer been required to report on these functions. The Commonwealth Disability Strategy has been overtaken by the National Disability Strategy 2010–2020, which sets out a ten year national policy framework to improve the lives of people with disability, promote participation and create a more inclusive society. See www.dss.gov.au Employee assistance program The Family Court and its employees, through the Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014, have a commitment to ensuring psychological and physical wellbeing. The Court’s Employee Assistance Program provided by Converge International, is a free, confidential counselling service for all court employees and their immediate families who are experiencing personal or work-related problems. Converge also provide a dedicated Managers Assistance Program to confidentially discuss issues which may arise as a result of being in a supervisory position. ANNUAL REPORT 2014–2015 141 MANAGEMENT AND ACCOUNTABILITY 6 Peer support officer training MANAGEMENT AND ACCOUNTABILITY 6 Productivity gains The creation of the new agency with all court staff working under a single Enterprise Agreement continued to produce efficiency savings for the courts through the more efficient allocation of resources, elimination of duplicated services and the rationalisation of court services. Synergies were achieved in the area of training where program delivery was made available to the staff of both courts, thus reducing cost and capturing a greater number of staff. Financial management The Family Court and Federal Circuit Court is a non-corporate commonwealth entity under the Public Governance, Performance and Accountability Act 2013. Operating revenue and expenses Total revenue for the Family Court and Federal Circuit Court in 2014–15 was $190.418 million, including appropriations from Government ($148.683 million), other revenue ($1.968 million), and other gains ($39.767 million). Other gains reflects notional revenue to pay for services received free of charge, comprised of Commonwealth Law Courts rent from the Department of Finance ($18.889 million), registry, migration and library services received from the Federal Court ($9.865 million), liabilities assumed by related entities for the Judges Pension Scheme ($10.918 million), and Australian National Audit Office audit fees ($0.095 million). Operating expenditure for the 2014–15 financial year amounted to $205.756 million. Figure 6.2 provides a breakdown of the actual costs incurred by the courts for 2014–15. Of the total amount, 32 per cent is directly attributable to the Federal Circuit Court; 13 per cent directly attributable to the first instance jurisdiction of the Family Court; and four per cent directly attributable to the appellate jurisdiction of the Family Court. Depreciation and Amortisation, Asset Movements and Bad Debts, and property and other notional expenses not directly attributable to either jurisdiction comprise 21 per cent of the expenditure. The remaining 30 per cent of expenditure relates to services shared between the Family Court and the Federal Circuit Court for Registry and Corporate Services (Family Court and Federal Circuit Court administration). A breakdown of the costs directly attributed to the Family Court and Federal Circuit Court administration is shown in Figure 6.3. 142 FAMILY COURT OF AUSTRALIA For 2014–15 the Family Court and Federal Circuit Court recorded an underlying loss of $4.735 million. Figure 6.2 Family Court and Federal Circuit Court expenditure ($205.756 million), 2014–15 ($million) ANNUAL REPORT 2014–2015 143 MANAGEMENT AND ACCOUNTABILITY 6 Operating result MANAGEMENT AND ACCOUNTABILITY 6 Table 6.1 Categories of Family Court and Federal Circuit Court expenditure Family Court of Australia direct expenditure Expenses directly incurred by the judiciary appointed as First Instance judicial officers within the Family Court of Australia and includes judicial salary (and entitlements such as long leave and notional pension scheme contributions), judicial support staff costs (and employee entitlements, such as annual leave, long service leave and superannuation), travel costs (for circuits, judicial calendaring/relief), and court operation expenses (Regulation 7 Family Reports, court recording, transcription, interpreters). Family Court of Expenses directly incurred by the judiciary assigned to the appellate Australia appellate jurisdiction of the Family Court of Australia and include judicial salary direct expenditure (and entitlements such as long leave and notional pension scheme contributions), judicial support staff costs (and employee entitlements, such as annual leave, long service leave and superannuation), travel costs (for Full Court, judicial calendaring/relief) and court operation expenses (Regulation 7 Family Reports, court recording, transcription, interpreters). Federal Circuit Court of Australia direct expenditure Expenses directly incurred by the judiciary appointed to exercise federal and family law jurisdiction within the Federal Circuit Court of Australia and include judicial salary (and entitlements such as annual leave, long service leave, superannuation, and notional pension scheme contributions), judicial support staff costs (and employee entitlements, such as annual leave, long service leave and superannuation), travel costs (for circuits, judicial calendaring/relief), and court operation expenses (Regulation 7 Family Reports, court recording, transcription, interpreters). Includes registry and migration services provided free of charge in federal law matters to the Federal Circuit Court of Australia from the Federal Court of Australia. Family Court and Federal Circuit Court admin: employee and supplier expenses Employee and supplier expenses incurred by registry and corporate services in supporting both the Family Court of Australia and the Federal Circuit Court of Australia. Details shown in Figure 6.3. Property and library services received free of charge Expenses which the courts recognise but do not require any appropriation revenue from Government. Includes services provided free of charge from the Department of Finance for courtrooms and chambers within Commonwealth Law Courts and library services from the Federal Court, and audit services from the Australian National Audit Office. Shared property expenses Rent and property operating costs the courts incur for leased and Commonwealth Law Court premises. These are property costs for which the court received appropriation revenue funding. Depreciation and amortisation Expenses which the courts recognise but do not require any appropriation revenue from Government. Appropriation funding for depreciation and amortisation ceased 30 June 2010 with the move to ‘net cash’ funding and was replaced with a Departmental Capital Budget to fund the replacement of court assets. 144 FAMILY COURT OF AUSTRALIA ANNUAL REPORT 2014–2015 145 6 MANAGEMENT AND ACCOUNTABILITY Figure 6.3 Family Court and Federal Circuit Court Administration (FC&FCC Admin) expenditure ($62.240 million), 2014–15 MANAGEMENT AND ACCOUNTABILITY 6 Table 6.2 Categories of Family Court and Federal Circuit Court Administration expenditure Corporate services Employee and supplier expenses directly attributed to finance, human resources, property services, contract services. Information Employee and supplier expenses directly attributed to the provision of technology services technology services to the courts. Corporate costs Corporate costs are the employee entitlements expenses (long service leave, annual leave, superannuation) incurred by the Family Court and Federal Circuit Court support staff, along with fringe benefit expenses incurred by the Court’s judiciary and SES for Fringe Benefit Tax liabilities for the provision of motor vehicles and other fringe benefits. Principal, Child Dispute Services Employee and supplier expenses directly attributed to the courts’ Principal, Child Dispute Services. CEO and support Employee and supplier expenses directly attributed to the Office of the Chief Executive Officer. Registry services— client service Employee and supplier expenses directly attributed to client service staff providing front line support to both the Family Court of Australia and Federal Circuit Court of Australia. Registry services— registrars Employee and supplier expenses directly attributed to registrar staff providing front line support to both the Family Court of Australia and Federal Circuit Court of Australia. Registry services— family consultant Employee and supplier expenses directly attributed to family consultant staff providing front line support to both the Family Court of Australia and Federal Circuit Court of Australia. Registry services— administration Employee and supplier expenses directly attributed to administration staff providing front line support to both the Family Court of Australia and Federal Circuit Court of Australia. Registry services— Indigenous Family Liaison Officers Employee and supplier expenses directly attributed to Indigenous Family Liaison Officer staff providing front line support to both the Family Court of Australia and Federal Circuit Court of Australia. Administered revenue The Family Court and Federal Circuit Court received $58.120 million on behalf of the Commonwealth for court fees and fines. Administered revenue is not available to offset the courts’ operating costs. Offsetting the administered revenue collected by the courts on behalf of the Commonwealth were refunds of fees ($0.270 million), and write down and impairment of assets ($0.382 million). The Family Court and Federal Circuit Court also receive an administered appropriation to source primary dispute resolution services such as counselling, mediation and conciliation from community-based organisations for litigants in the Federal Circuit Court of Australia. In 2014–15 the Family Court and Federal Circuit Court incurred $0.291 million for these primary dispute resolution services. This resulted in a total comprehensive income of $57.177 million which was returned to Government. 146 FAMILY COURT OF AUSTRALIA There were no subsequent events that had the potential to significantly affect the ongoing structure and financial activities of the courts. Purchasing, consultants and contracts The Procurement and Risk Management section assists staff undertaking procurement and manages a number of corporate contracts. The section also manages, or has significant involvement in, all complex procurement undertaken by the Court to ensure compliance with legislative obligations and the Commonwealth Procurement Rules. The Accountable Authority Instructions, the Commonwealth Procurement Rules and the Court’s Procurement Framework are all on the intranet as reference material for court staff. The core policies and principles of the Commonwealth Procurement Rules were, as far as practicable, adhered to throughout 2014–15. The Court’s Annual Procurement Plan was published meeting mandatory reporting requirements. An appropriate market approach was made for all procurements covered by the rules. All contracts let in 2014–15 had provision for the Auditor-General to access contractors’ premises. Consultants During 2014–15: −− six new consultancy contracts were entered into involving total actual expenditure of $200,574 (GST inclusive), and −− five ongoing consultancy contracts were active involving total actual expenditure of $173,988 (GST inclusive). Total actual expenditure on consultancy contracts for 2014–15 was $374,562 (GST inclusive). The process of engagement of all consultants is required to adhere to the procedures described in the Court’s Procurement Framework and is categorised in accordance with the following: A—skills currently unavailable within the Court B—need for specialised or professional skills C—need for independent research or assessment. Depending on the particular needs, value and risks (as set out in the Court’s Procurement Framework) the Court uses open tender, prequalified tender and limited tender for its consultancies. The Court is a relatively small user of consultants. As such the Court has no specific policy by which consultants are engaged, other than within the broad frameworks above, related to skills unavailability within the Court or when there is need for specialised and/or independent research or assessment. Information on expenditure on all court contracts and consultancies is available on the AusTender website www.tenders.gov.au No contracts were let to an organisation for the delivery of services previously performed by the Court during the reporting period. ANNUAL REPORT 2014–2015 147 MANAGEMENT AND ACCOUNTABILITY 6 Events after the reporting period MANAGEMENT AND ACCOUNTABILITY 6 Exempt contracts During the reporting period no contracts or standing offers were exempt from publication on AusTender in terms of the Freedom of Information Act 1982. Procurement initiatives to support small business The Court supports small business participation in the Commonwealth Government procurement market. Small and Medium Enterprises (SME) and Small Enterprise participation statistics are available on the Department of Finance’s website at www.finance.gov.au/procurement/statistics-on-commonwealth-purchasing-contracts/ The Court recognises the importance of ensuring that SMEs are paid on time. The results of the Survey of Australian Government Payments to Small Business are available on the Treasury’s website at www.treasury.gov.au In doing so, the Court utilises some of the following initiatives or practices: −− the Commonwealth Contracting Suite for low-risk procurements valued under $200,000, and −− electronic systems or other processes used to facilitate on-time payment performance, including the use of payment cards. Assets and property management Asset management The Family Court of Australia is located in shared Commonwealth owned facilities (Commonwealth Law Courts) in Adelaide, Brisbane, Canberra, Hobart, Melbourne, Parramatta and Sydney. The Court also occupies privately leased facilities in Albury, Cairns, Dandenong, Dubbo, Launceston, Lismore, Newcastle, Townsville, and Wollongong, and shares the state court facility in Alice Springs, Coffs Harbour, Darwin, and Rockhampton. 148 FAMILY COURT OF AUSTRALIA MANAGEMENT AND ACCOUNTABILITY 6 Projects Dandenong An upgrade to the subpoena viewing room was completed in November 2014. The project addressed security concerns and issues with lack of space by increasing the area available to clients and increasing visibility to staff. Darwin The courts moved to the Supreme Court building in June 2015, co-locating with the Department of Attorney-General and Justice (Northern Territory) after extensive negotiations. The co-location endorses the Federal Government expectation to achieve accommodation efficiencies (as per the Commonwealth Property Management Framework), and in ‘sharing’ accommodation, where practicable. The fit out for the new location included a registry, two chambers and a courtroom. The co-location arrangement provides a central and primary location for practitioners and litigants accessing court services in Darwin. National compactus replacement File storage is an ongoing issue across the courts. The compactus units, especially at the Commonwealth Law Courts, are outdated and inefficient. A program to replace the compactus units nationally commenced in 2013–14, with Sydney and Brisbane both replaced. In 2014–15 the Melbourne compactus was replaced and an additional compactus was installed in Parramatta. Parramatta Additional bathroom facilities were installed on level three. The additional facilities were required to ensure that sufficient amenities were available for NEC staff located on this level, and litigants attending court. Townsville Additional supplementary courtroom air conditioning was provided to address ongoing issues and improve amenity for judges, staff and litigants using the Court. Wollongong The Wollongong registry client and registry counter areas were upgraded to increase facilities and amenity for litigants, legal practitioners and staff, and to address safety concerns. The project delivered a safe room for clients, a significantly expanded subpoena room, an additional interview room, a dedicated child and family waiting area and updated registry counters and associated staff work area. 150 FAMILY COURT OF AUSTRALIA Works are planned to improve various areas within the registry, and the first stage delivered is the replacement of furniture. The furniture replacement also addresses the lack of seating within the public waiting areas. Roller door A high-speed roller door was replaced in the Lionel Bowen Building in Sydney to improve security. Correction of errors in 2013–14 report The Court has no matters to report. ANNUAL REPORT 2014–2015 151 6 MANAGEMENT AND ACCOUNTABILITY Newcastle IN FOCUS Harmony Day 2015 Harmony Day is held on 21 March each year. It is managed by the Department of Immigration and Citizenship and coincides with the United Nations International Day for the Elimination of Racial Discrimination. It is a day of cultural respect, widely celebrated across schools, childcare centres, community groups, churches, businesses and federal, state and local government agencies. The courts participate in Harmony Day to recognise and celebrate the rich cultural diversity that exists in our workplaces. Mrs Josephine Akee, Indigenous Family Liaison Officer from Cairns, was the recipient of the Family Court and Federal Circuit Courts’ 2015 Harmony Day Award, announced by the Chief Executive Officer Richard Foster. Image: Cairns Registry Manager, Greg Johannesen with Harmony Day award winner Mrs Akee 7 FINANCIAL STATEMENTS FINANCIAL STATEMENTS 7 Financial statements Index to the financial statements Independent Auditor’s Report 155 Statement by the Accountable Authority and Chief Finance Officer 157 Statement of Comprehensive Income 158 Statement of Financial Position 159 Statement of Changes in Equity 160 Cash Flow Statement 161 Schedule of Commitments 162 Administered Schedule of Comprehensive Income 164 Administered Schedule of Assets and Liabilities 165 Administered Reconciliation Schedule 166 Administered Cash Flow Statement 167 Notes to and forming part of the financial statements 168 154 FAMILY COURT OF AUSTRALIA FINANCIAL STATEMENTS 7 ANNUAL REPORT 2014–2015 155 FINANCIAL STATEMENTS 7 156 FAMILY COURT OF AUSTRALIA Family Court & Federal Circuit Court STATEMENT BY THE ACCOUNTABLE AUTHORITY AND CHIEF FINANCE OFFICER In our opinion, the attached financial statements for the year ended 30 June 2015 comply with subsection 42(2) of the Public Governance, Performance and Accountability Act 2013 (PGPA Act), and are based on properly maintained financial records as per subsection 41(2) of the PGPA Act. In our opinion, at the date of this statement, there are reasonable grounds to believe that the non-corporate Commonwealth entity will be able to pay its debts as and when they fall due. Signed................................ Signed................................ Mr Richard Foster PSM Accountable Authority (Chief Executive Officer) Family Court and Federal Circuit Court Mr Adrian Brocklehurst Chief Finance Officer Family Court and Federal Circuit Court 1st September 2015 1st September 2015 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 1 ANNUAL REPORT 2014–2015 157 FINANCIAL STATEMENTS 7 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Statement of Comprehensive Income for the period ended 30 June 2015 2015 $'000 2014 $'000 4A 4B 4C 4D 4E 119,321 75,551 10,603 214 13 54 205,756 119,757 74,076 11,203 142 1 201 205,380 Own-Source Income Own-source revenue Sale of goods and rendering of services Other revenue 5A 5B 1,274 694 1,968 1,256 628 1,884 Gains Other gains 5C 39,767 39,767 38,964 38,964 Notes NET COST OF SERVICES Expenses Employee benefits Suppliers Depreciation and amortisation Finance costs Write-down and impairment of assets Losses from asset sales Total expenses Total own-source revenue Total gains 41,735 (164,021) 40,848 (164,532) 148,683 172,113 Surplus/(Deficit) attributable to the Australian Government (15,338) 7,581 OTHER COMPREHENSIVE INCOME Items not subject to subsequent reclassification to net cost of services Changes in asset revaluation surplus - - (15,338) 7,581 Total own-source income Net (cost of)/contribution by services Revenue from Government Total comprehensive income/(loss) attributable to the Australian Government 5D 3 The above statement should be read in conjunction with the accompanying notes. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 158 FAMILY COURT OF AUSTRALIA 2 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Statement of Financial Position as at 30 June 2015 Notes 2015 $'000 2014 $'000 7A 7B 1,396 17,683 1,238 22,145 8A,C 8B,C 8D,E 8F 8G 24,596 11,464 5,905 63 1,955 25,023 14,049 5,562 73 1,844 LIABILITIES Payables Suppliers Other payables 9A 9B 3,843 2,992 3,930 2,896 Interest bearing liabilities Leases 10A 3,271 3,271 3,321 3,321 Provisions Employee provisions Other provisions 11A 11B 36,059 2,885 38,944 34,966 3,371 38,337 49,050 48,484 41,462 22,864 (50,314) 14,012 33,562 22,864 (34,976) 21,450 ASSETS Financial Assets Cash and cash equivalents Trade and other receivables Total financial assets Non-Financial Assets Land and buildings Property, plant and equipment Intangibles Inventories Other non-financial assets Total non-financial assets Total assets Total payables Total interest bearing liabilities Total provisions Total liabilities Net assets EQUITY Contributed equity Reserves Retained surplus/(Accumulated deficit) Total equity 19,079 43,983 63,062 6,835 14,012 23,383 46,551 69,934 6,826 21,450 The above statement should be read in conjunction with the accompanying notes. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 3 ANNUAL REPORT 2014–2015 159 160 FAMILY COURT OF AUSTRALIA Notes 12 (50,314) - (15,338) (15,338) (34,976) (34,976) (34,976) (42,557) (42,557) 7,581 7,581 - Retained earnings 2014 2015 $'000 $'000 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements The above statement should be read in conjunction with the accompanying notes. Closing balance as at 30 June Total transactions with owners Transactions with owners Contributions by owners Departmental capital budget Restructuring Total comprehensive income/ (loss) Comprehensive income Other comprehensive income Surplus/(Deficit) for the period Adjusted opening balance Opening balance Balance carried forward from previous period Statement of Changes in Equity for the period ended 30 June 2015 Family Court & Federal Circuit Court 22,864 - - 22,864 22,864 22,864 22,864 22,864 - - Asset revaluation surplus 2014 2015 $'000 $'000 41,462 7,900 7,900 - 33,562 33,562 33,562 8,358 25,204 33,562 - - Contributed equity/capital 2014 2015 $'000 $'000 14,012 7,900 7,900 (15,338) (15,338) 21,450 21,450 21,450 8,358 5,511 13,869 7,581 7,581 - Total equity 2014 2015 $'000 $'000 4 FINANCIAL STATEMENTS 7 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Cash Flow Statement for the period ended 30 June 2015 Notes OPERATING ACTIVITIES Cash received Appropriations Sales of goods and rendering of services Net GST received Other Total cash received Cash used Employees Suppliers Cash used - other Section 74 receipts transferred to OPA Total cash used Net cash from/(used by) operating activities 13 INVESTING ACTIVITIES Cash received Proceeds from sales of property, plant and equipment Total cash received Total cash used Net cash from/(used by) investing activities FINANCING ACTIVITIES Cash received Contributed equity Total cash received Cash used Repayment of borrowings 155,514 2,744 5,193 689 164,140 157,391 3,436 4,593 165,420 107,671 52,943 86 3,305 164,005 108,740 59,127 3,271 171,138 22 16 5,746 1,972 4,902 1,979 135 7A, 13 (5,718) 16 7,718 (7,696) 6,881 (6,865) 8,124 8,124 6,881 6,881 405 Total cash used Net Cash from/(used by) financing activities Cash and cash equivalents at the end of the reporting period 2014 $'000 22 Cash used Purchase of property, plant and equipment Purchase of intangibles Net increase (decrease) in cash held Cash and cash equivalents at the beginning of the reporting period 2015 $'000 - 405 7,719 6,881 158 (5,702) 1,238 1,396 6,940 1,238 The above statement should be read in conjunction with the accompanying notes. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 5 ANNUAL REPORT 2014–2015 161 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Schedule of Commitments as at 30 June 2015 BY TYPE Commitments receivable Net GST recoverable on commitments1 Total commitments receivable Commitments payable Capital commitments Buildings² Property, plant and equipment 3 Total capital commitments Other commitments Operating leases 4 Other 5 Total other commitments Total commitments payable Net commitments by type BY MATURITY Commitments receivable Other commitments receivable Within 1 year Between 1 to 5 years More than 5 years Total other commitments receivable Commitments payable Capital commitments Within 1 year Total capital commitments Operating lease commitments Within 1 year Between 1 to 5 years More than 5 years Total operating lease commitments Other Commitments Within 1 year Between 1 to 5 years More than 5 years Total other commitments Total commitments payable Net commitments by maturity 2015 $'000 2014 $'000 4,340 4,340 3,155 3,155 60 22 28,997 29,939 58,867 59,009 34,668 34,709 1,052 2,923 365 4,340 844 1,950 361 3,155 142 142 41 41 6,249 15,647 7,101 7,660 18,421 3,858 7,020 1,585 59,009 54,669 34,709 31,554 82 142 29,870 54,669 28,997 22,817 33 29,870 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 162 FAMILY COURT OF AUSTRALIA 19 41 4,729 31,554 29,939 3,030 114 4,729 6 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Schedule of Commitments as at 30 June 2015 Note: 1. . Commitments were GST inclusive where relevant. 2. Outstanding contractual payments for fitout works on buildings. 3. Plant and equipment commitments were primarily contracts for purchases of furniture and IT equipment. 4. Operating leases included are effectively non-cancellable and are in the nature of office leases and motor vehicle leases. 5. Other commitments include communications, property management, internal audit and security guarding services. The Courts originally entered into a $30.8m contract for security guarding services commencing 1 January 2015 for five years. The contract is managed by the Courts for other participating jurisdictions (The High Court of Australia, Family Court of WA, Federal Court of Australia, The Administrative Appeals Tribunal and Fair Work Australia) as well as the entity itself. Of the $30.8m, $20m relates to guarding services for the Courts. The above schedule should be read in conjunction with the accompanying notes. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 7 ANNUAL REPORT 2014–2015 163 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Administered Schedule of Comprehensive Income for the period ended 30 June 2015 NET COST OF SERVICES Expenses Suppliers Write-down and impairment of assets Other expenses - refunds of fees Total expenses Notes 18A 18B 18C 2015 2014 $'000 $'000 291 189 943 1,104 58,120 55,138 58,120 57,177 55,138 54,034 382 270 632 283 Income Revenue Non-taxation revenue Fees and fines Total non-taxation revenue Total revenue 19A Total income Net contribution by services Total comprehensive income 58,120 58,120 57,177 55,138 55,138 54,034 The above schedule should be read in conjunction with the accompanying notes Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 164 FAMILY COURT OF AUSTRALIA 8 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Administered Schedule of Assets and Liabilities as at 30 June 2015 ASSETS Financial Assets Cash and cash equivalents Trade and other receivables Total assets administered on behalf of Government Notes 20A 2015 2014 $'000 $'000 20B 1,318 1,901 583 203 21A 40 - 1,861 939 736 939 LIABILITIES Payables Suppliers Total liabilities administered on behalf of Government Net assets/(liabilities) 40 - The above schedule should be read in conjunction with the accompanying notes Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 9 ANNUAL REPORT 2014–2015 165 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Administered Reconciliation Schedule Opening assets less liabilities as at 1 July Net contribution by services Income Expenses Payments to entities other than corporate Commonwealth entities Transfers (to)/from the Australian Government Appropriation transfers from Official Public Account Annual Appropriation for administered expenses Payments to entities other than corporate Commonwealth entities Special appropriations (unlimited) S77 PGPA Act Repayments Payments to entities other than corporate Commonwealth entities GST increase to Appropriations S74 PGPA Act Payments to entities other than corporate Commonwealth entities Appropriation transfers to OPA Transfers to OPA Closing assets less liabilities as at 30 June 2015 $'000 2014 $'000 939 735 58 120 55 138 (943) (1 104) 252 189 285 309 25 19 (56,817) (54,347) 1,861 939 The above schedule should be read in conjunction with the accompanying notes Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 166 FAMILY COURT OF AUSTRALIA 10 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Administered Cash Flow Statement for the period ended 30 June 2015 2015 2014 $'000 $'000 57,107 67 54,288 79 277 270 207 284 Net cash from operating activities 56,635 53,868 Net increase in cash held 56,635 53,868 203 165 252 25 189 19 (56,817) (54,347) 583 203 Notes OPERATING ACTIVITIES Cash received Fees Fines Net GST received 23 57,197 Total cash received Cash used Suppliers Refunds of fees Other 15 562 Total cash used Cash and cash equivalents at the beginning of the reporting period Cash from Official Public Account for: Appropriation Act 1 (2014-15) GST Increase to Appropriations (s74A PGPA Act) Special Appropriation - repayments (s 77 PGPA Act) 285 562 Total cash from official public account Cash to Official Public Account for: Transfer to OPA Total cash to official public account Cash and cash equivalents at the end of the reporting period (56,817) 20A 17 54,384 25 516 309 517 (54,347) The above statement should be read in conjunction with the accompanying notes. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 11 ANNUAL REPORT 2014–2015 167 FINANCIAL STATEMENTS 7 Notes to and forming part of the financial statements Note 1: Summary of Significant Accounting Policies 169 Note 2: Events After the Reporting Period 176 Note 3: Net Cash Appropriation Arrangements 176 Note 4: Expenses 177 Note 5: Own-Source Income 179 Note 6: Fair Value Measurements 180 Note 7: Financial Assets 182 Note 8: Non-Financial Assets 183 Note 9: Payables 187 Note 10: Interest Bearing Liabilities 188 Note 11: Provisions 189 Note 12: Restructuring 189 Note 13: Cash Flow Reconciliation 190 Note 14: Contingent Liabilities and Assets 190 Note 15: Senior Management Personnel Remuneration 191 Note 16: Financial Instruments 192 Note 17: Financial Assets Reconciliation 194 Note 18: Administered Expenses 195 Note 19: Administered Income 195 Note 20: Administered Financial Assets 196 Note 21: Administered Payables 197 Note 22: Administered Cash Flow Reconciliation 198 Note 23: Administered Contingent Assets and Liabilities 198 Note 24: Administered Financial Instruments 198 Note 25: Administered Financial Assets Reconciliation 199 Note 26: Appropriations 200 Note 27: Special Accounts 204 Note 28: Reporting of Outcomes 205 Note 29: Budgetary Reports and Explanations of Major Variances 206 168 FAMILY COURT OF AUSTRALIA FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 1: Summary of Significant Accounting Policies 1.1 Objectives of the Family Court & Federal Circuit Court The Family Court & Federal Circuit Court (the Courts) is an Australian Government controlled entity. It is a not-for-profit entity. The objectives of the Family Court, as Australia’s superior court in family law, are to: a) determine cases with the most complex law, facts and parties; b) cover specialised areas in family law; and c) provide national coverage as the appellate Court in family law matters. The objective of the Federal Circuit Court is to provide the Australian community with a simple and accessible forum for the resolution of less complex disputes within its jurisdiction. The Courts are structured to meet the outcome of providing access to justice for litigants in family and federal law matters within the jurisdiction of the Courts through the provision of judicial and support services. The continued existence of the Family Court and Federal Circuit Court in its present form and with its present programs is dependent on Government policy and on continuing funding by Parliament for the Courts' administration and programs. The Courts' activities contributing toward this outcome are classified as either departmental or administered. Departmental activities involve the use of assets, liabilities, income and expenses controlled or incurred by the Courts in its own right. Administered activities involve the management or oversight by the Courts, on behalf of the Government, of items controlled or incurred by the Government. The Courts’ administered activities are to provide dispute resolution services such as counselling, mediation and conciliation from community-based organisations and are also related to fees charged for access to the Courts’ services. The Courts’ administered expenses relate to refunds of fees to clients. 1.2 Basis of Preparation of the Financial Statements The financial statements are general purpose financial statements and are required by section 42 of the Public Governance, Performance and Accountability Act 2013. The Financial Statements have been prepared in accordance with: a) Financial Reporting Rule (FRR) for reporting periods ending on or after 1 July 2014; and b) Australian Accounting Standards and Interpretations issued by the Australian Accounting Standards Board (AASB) that apply for the reporting period. The financial statements have been prepared on an accrual basis and in accordance with the historical cost convention, except for certain assets and liabilities at fair value. Except where stated, no allowance is made for the effect of changing prices on the results or the financial position. The financial statements are presented in Australian dollars and values are rounded to the nearest thousand dollars unless otherwise specified. Unless an alternative treatment is specifically required by an accounting standard or the FRR, assets and liabilities are recognised in the statement of financial position when and only when it is probable that future economic benefits will flow to the Courts or a future sacrifice of economic benefits will be required and the amounts of the assets or liabilities can be reliably measured. However, assets and liabilities arising under executor contracts are not recognised unless required by an accounting standard. Liabilities and assets that are unrecognised are reported in the schedule of commitments. Unless alternative treatment is specifically required by an accounting standard, income and expenses are recognised in the statement of comprehensive income when and only when the flow, consumption or loss of economic benefits has occurred and can be reliably measured. The Australian Government continues to have regard to developments in case law, including the High Court’s most recent decision on Commonwealth expenditure in Williams v Commonwealth [2014] HCA 23, as they contribute to the larger body of law relevant to the development of Commonwealth programs. In accordance with its general practice, the Government will continue to monitor and assess risk and decide on any appropriate actions to respond to risks of expenditure not being consistent with constitutional or other legal requirements. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 13 ANNUAL REPORT 2014–2015 169 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements 1.3 Significant Accounting Judgements and Estimates No accounting assumptions or estimates have been identified that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next reporting period. 1.4 New Australian Accounting Standards Adoption of New Australian Accounting Standard Requirements The following accounting standard has been adopted earlier than the application date as stated in the standard. Of the new standards, amendments to standards and interpretations issued prior to the sign-off date that are applicable to the current period, none have a material impact on the Courts. Standard/ Interpretation AASB 13 Fair Value Measurement Nature of change/s in accounting policy adjustment to the financial statements Disclosure of quantitative information about the significant unobservable inputs used in fair value measurements and the sensitivity of certain fair value measurements to changes in unobservable inputs will no longer be required. The following new/revised accounting standards and interpretations were issued prior to the signing of the statement by the accountable authority and chief financial officer, were applicable to the current reporting period and had a material effect on the entity’s financial statements: Standard/ Interpretation AASB 1055 Budgetary Reporting Nature of change/s in accounting policy adjustment to the financial statements AASB 1055 sets out budgetary disclosure requirements for whole-ofgovernment financial statements, each government’s General Government Sector (GGS) financial statements and financial statements for each not-for profit entity within the GGS. AASB 1055 requires disclosure of the Original Budget as well as explanations for major variances between the Original Budget and the actual amount disclosed in the financial statements. The Original Budget is the first budget presented to Parliament for the reporting period. Where Budget information has not been presented on the same basis and classification as the financial statements, AASB 1055 requires Budget information be restated to be consistent with the financial statements. AASB 1055 requirements apply to both departmental and administered items. Major variance explanation disclosures are those relevant to the information needs of users when assessing performance and accountability. AASB 1055 does not require prior-year budget comparatives. Future Australian Accounting Standard Requirements Of the new, revised or amending Standards or Interpretations that were issued prior to the sign-off date and are applicable to future reporting periods are not expected to have a future material impact on the Courts’ financial statements. 1.5 Revenue Revenue from the sale of goods is recognised when: a) the risks and rewards of ownership have been transferred to the buyer; b) the Courts retain no managerial involvement or effective control over the goods; c) the revenue and transaction costs incurred can be reliably measured; and d) it is probable that the economic benefits associated with the transaction will flow to the Courts. Revenue from rendering of services is recognised by reference to the stage of completion of contracts at the reporting date. The revenue is recognised when: a) the amount of revenue, stage of completion and transaction costs incurred can be reliably measured; and b) the probable economic benefits associated with the transaction will flow to the Courts. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 170 FAMILY COURT OF AUSTRALIA 14 Family Court & Federal Circuit Court Notes to and forming part of the financial statements The stage of completion of contracts at the reporting date is determined by reference to the proportion that costs incurred to date bear to the estimated total costs of the transaction. Receivables for goods and services, which have 30 day terms, are recognised at the nominal amounts due less any impairment allowance account. Collectability of debts is reviewed at the end of the reporting period. Allowances are made when collectability of the debt is no longer probable. Interest revenue is recognised using the effective interest method as set out in AASB 139 Financial Instruments: Recognition and Measurement. Revenue from Government Amounts appropriated for departmental appropriations for the year (adjusted for any formal additions and reductions) are recognised as Revenue from Government when the Courts gain control of the appropriation except for certain amounts that related to activities that are reciprocal in nature, in which case revenue is recognised only when it has been earned. Appropriations receivable are recognised at their nominal amounts. 1.6 Gains Resources Received Free of Charge Resources received free of charge are recognised as gains when, and only when, a fair value can be reliably determined and the services would have been purchased if they had not been donated. Use of those resources is recognised as an expense. Resources received free of charge are recorded as either revenue or gains depending on their nature. Contributions of assets at no cost of acquisition or for nominal consideration are recognised as gains at their fair value when the asset qualifies for recognition, unless received from another Government entity as a consequence of a restructuring of administrative arrangements (refer to Note 1.7). The Courts recognise the following revenue and corresponding expense items as “Resources received free of charge”: - Resources received free of charge from the Australian National Audit Office (ANAO) – audit services. Resources received free of charge from the Department of Finance (DoF) – use of Commonwealth Law Courts. Resources received free of charge from the Federal Court of Australia (FCA) – library services and migrations & registry services. Resources received free of charge – Justices and Judges notional superannuation. Sale of Assets Gains from disposal of assets are recognised when control of the asset has passed to the buyer. 1.7 Transactions with the Government as Owner Equity Injections Amounts appropriated which are designated as 'equity injections' for a year (less any formal reductions) and Departmental Capital Budgets (DCBs) are recognised directly in contributed equity in that year. Restructuring of Administrative Arrangements Net assets received from or relinquished to another Government entity under a restructuring of administrative arrangements are adjusted at their book value directly against contributed equity. 1.8 Employee Benefits Liabilities for ‘short-term employee benefits’ (as defined in AASB 119 Employee Benefits) and termination benefits expected within twelve months of the end of reporting period are measured at their nominal amounts. The nominal amount is calculated with regard to the rates expected to be paid on settlement of the liability. Justices, Judges and other long-term employee benefits are measured as net total of the present value of the defined benefit obligation at the end of the reporting period minus the fair value at the end of the reporting period of plan assets (if any) out of which the obligations are to be settled directly. Leave The liability for employee benefits includes provision for annual leave and long service leave. No provision has been made for sick leave as all sick leave is non-vesting and the average sick leave taken in future years by employees of the Courts are estimated to be less than the annual entitlement for sick leave. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 15 ANNUAL REPORT 2014–2015 171 FINANCIAL STATEMENTS 7 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements The leave liabilities are calculated on the basis of employees' remuneration at the estimated salary rates that will be applied at the time the leave is taken, including the Courts’ employer superannuation contribution rates to the extent that the leave is likely to be taken during service rather than paid out on termination. The liability for long service leave has been determined by reference to the work of an actuary as at 30 June 2015 and is reviewed every three years. The estimate of the present value of the liability takes into account attrition rates and pay increases through promotion and inflation. Separation and Redundancy Provision is made for separation and redundancy benefit payments. The Courts recognise a provision for termination when it has developed a detailed formal plan for the terminations and has informed those employees affected that it will carry out the terminations. Superannuation The majority of the Courts’ staff (excluding the Judiciary) are members of the Commonwealth Superannuation Scheme (CSS), the Public Sector Superannuation Scheme (PSS) or the PSS accumulation plan (PSSap). The CSS and PSS are defined benefit schemes for the Australian Government. The PSSap is a defined contribution scheme. The liability for defined benefits is recognised in the financial statements of the Australian Government and is settled by the Australian Government in due course. This liability is reported in the Department of Finance's administered schedules and notes. The Courts make employer contributions to the employees' superannuation scheme at rates determined by an actuary to be sufficient to meet the current cost to the Government. The Courts’ accounts for the contributions as if they were contributions to defined contribution plans. Federal Circuit Court Judges and certain non-ongoing staff are not members of these schemes. The Courts contribute to eligible superannuation funds nominated by the employees. The Courts’ Justices are entitled to a non-contributory pension upon retirement after 10 years. As the liability for these pension payments is assumed by the Australian Government, the Courts do not recognise a liability for unfunded superannuation liability. It does, however, recognise a revenue and corresponding expense item "Resources received free of charge - Justices and Judges superannuation." The liability for superannuation recognised as at 30 June represents outstanding contributions for the final fortnight of the year. 1.9 Leases A distinction is made between finance leases and operating leases. Finance leases effectively transfer from the lessor to the lessee substantially all the risks and rewards incidental to ownership of leased assets. An operating lease is a lease that is not a finance lease. In operating leases, the lessor effectively retains substantially all such risks and benefits. Where an asset is acquired by means of a finance lease, the asset is capitalised at either the fair value of the lease property or, if lower, the present value of minimum lease payments at the inception of the contract and a liability is recognised at the same time and for the same amount. The discount rate used is the interest rate implicit in the lease. Leased assets are amortised over the period of the lease. Lease payments are allocated between the principal component and the interest expense. Operating lease payments are expensed on a straight-line basis which is representative of the pattern of benefits derived from the leased assets. 1.10 Borrowing Costs All borrowing costs are expensed as incurred. 1.11 Fair Value Measurement The Courts deem transfers between levels of the fair value hierarchy to have occurred at the end of the reporting period. 1.12 Cash Cash is recognised at its nominal amount. Cash and cash equivalents includes: a) cash on hand; b) demand deposits in bank accounts with an original maturity of 3 months or less that are readily convertible to Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 172 FAMILY COURT OF AUSTRALIA 16 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements known amounts of cash and subject to insignificant risk of changes in value; and c) cash held by outsiders. 1.13 Financial Assets The Family Court and Federal Circuit Court classifies its financial assets in the following categories: a) financial assets at fair value through profit or loss; b) held-to-maturity investments; c) available-for-sale financial assets; d) loans and receivables. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition. Financial assets are recognised and derecognised upon trade date. The Courts only hold financial assets classified as loan and receivables. Effective Interest Method The effective interest method is a method of calculating the amortised cost of a financial asset and of allocating interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset, or, where appropriate, a shorter period. Income is recognised on an effective interest rate basis except for financial assets that are recognised at fair value through profit or loss. Loans and Receivables Trade receivables, loan and other receivables that have fixed or determinable payments that are not quoted in an active market are classified as 'loans and receivables'. Loans and receivables are measured at amortised cost using the effective interest method less impairment. Interest is recognised by applying the effective interest rate. Impairment of Financial Assets Financial assets are assessed for impairment at the end of each reporting period. Financial assets held at amortised cost - if there is objective evidence that an impairment loss has been incurred for loans and receivables or held to maturity investments held at amortised cost, the amount of the loss is measured as the difference between the asset's carrying amount and the present value of estimated future cash flows discounted at the asset's original effective interest rate. The carrying amount is reduced by way of an allowance account. The loss is recognised in the Statement of Comprehensive Income. 1.14 Financial Liabilities Financial liabilities are classified as either financial liabilities 'at fair value through profit or loss' or other financial liabilities. Financial liabilities are recognised and derecognised upon 'trade date'. Other Financial Liabilities Other financial liabilities are initially measured at fair value, net of transaction costs. These liabilities are subsequently measured at amortised cost using the effective interest method, with interest expense recognised on an effective yield basis. The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or, where appropriate, a shorter period. Supplier and other payables are recognised at amortised cost. Liabilities are recognised to the extent that the goods or services have been received (and irrespective of having been invoiced). 1.15 Contingent Liabilities and Contingent Assets Contingent liabilities and contingent assets are not recognised in the statement of financial position but are reported in the notes. They may arise from uncertainty as to the existence of a liability or asset or represent an asset or liability in respect of which the amount cannot be reliably measured. Contingent assets are disclosed when settlement is probable but not virtually certain and contingent liabilities are disclosed when settlement is greater than remote. 1.16 Acquisition of Assets Assets are recorded at cost on acquisition except as stated below. The cost of acquisition includes the fair value of assets transferred in and liabilities undertaken. Financial assets are initially measured at their fair value plus transaction costs where appropriate. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 17 ANNUAL REPORT 2014–2015 173 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Assets acquired at no cost, or for nominal consideration, are initially recognised as assets and income at their fair value at the date of acquisition, unless acquired as a consequence of restructuring of administrative arrangements. In the latter case, assets are initially recognised as contributions by owners at the amounts at which they were recognised in the transferor's accounts immediately prior to the restructuring. 1.17 Property, Plant and Equipment Asset Recognition Threshold Purchases of property, plant and equipment are recognised initially at cost in the statement of financial position, except for purchases costing less than $2,000, which are expensed in the year of acquisition (other than where they form part of a group of similar items which are significant in total). The initial cost of an asset includes an estimate of the cost of dismantling and removing the item and restoring the site on which it is located. This is particularly relevant to ‘make good’ provisions in property leases taken up by the Courts where there exists an obligation to restore the property to its original condition. These costs are included in the value of the Courts’ leasehold improvements with a corresponding provision for the ‘make good’ recognised. Revaluations Following initial recognition at cost, property plant and equipment were carried at fair value less subsequent accumulated depreciation and accumulated impairment losses. Valuations were conducted with sufficient frequency to ensure that the carrying amounts of assets did not differ materially from the assets’ fair values as at the reporting date. The regularity of independent valuations depended upon the volatility of movements in market values for the relevant assets. Revaluation adjustments were made on a class basis. Any revaluation increment was credited to equity under the heading of asset revaluation reserve except to the extent that it reversed a previous revaluation decrement of the same asset class that was previously recognised in the surplus/deficit. Revaluation decrements for a class of assets were recognised directly in the surplus/deficit except to the extent that they reversed a previous revaluation increment for that class. Any accumulated depreciation as at the revaluation date is eliminated against the gross carrying amount of the asset and the asset restated to the revalued amount. Depreciation Depreciable property, plant and equipment assets are written-off to their estimated residual values over their estimated useful lives to the Courts using, in all cases, the straight-line method of depreciation. Land and buildings – leasehold improvements are depreciated on a straight-line basis over the lesser of the estimated useful life of the improvements or the unexpired period of the lease. Depreciation rates (useful lives), residual values and methods are reviewed at each reporting date and necessary adjustments are recognised in the current, or current and future reporting periods, as appropriate. Depreciation rates applying to each class of depreciable asset are based on the following useful lives: Leasehold improvements Property, plant and equipment 2015 lease term 2 to 15 years 2014 lease term 2 to 15 years Impairment All assets were assessed for impairment at 30 June 2015. Where indications of impairment exist, the asset’s recoverable amount is estimated and an impairment adjustment made if the asset’s recoverable amount is less than its carrying amount. The recoverable amount of an asset is the higher of its fair value less costs to sell and its value in use. Value in use is the present value of the future cash flows expected to be derived from the asset. Where the future economic benefit of an asset is not primarily dependent on the asset’s ability to generate future cash flows, and the asset would be replaced if the Courts were deprived of the asset, its value in use is taken to be its depreciated replacement cost. Derecognition An item of property, plant and equipment is derecognised upon disposal or when no further future economic benefits are expected from its use or disposal. 1.18 Intangibles The Courts’ intangibles comprise internally developed software and purchased externally software for internal use. These assets are carried at cost less accumulated amortisation and accumulated impairment losses. Software is amortised on a straight-line basis over its anticipated useful life. The useful life of the Courts’ software is 3 to 7 years (2014: 3 to 7 years). Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 174 FAMILY COURT OF AUSTRALIA 18 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements All software assets were assessed for indications of impairment as at 30 June 2015. 1.19 Inventories Inventories held for sale are valued at the lower of cost and net realisable value. Inventories held for distribution are valued at cost, adjusted for any loss of service potential. Costs incurred in bringing each item of inventory to its present location and condition are assigned as follows: a) raw materials and stores - purchase cost on a first-in-first-out basis; and b) finished goods and work in progress - cost of direct materials and labour plus attributable costs that can be allocated on a reasonable basis. Inventories acquired at no cost or nominal consideration are initially measured at current replacement cost at the date of acquisition. 1.20 Taxation The Courts are exempt from all forms of taxation except Fringe Benefits Tax (FBT) and the Goods and Services Tax (GST). Revenues, expenses and assets are recognised net of GST except: a) where the amount of GST incurred is not recoverable from the Australian Taxation Office; and b) for receivables and payables. 1.21 Reporting of Administered Activities Administered revenues, expenses, assets, liabilities and cash flows are disclosed in the administered schedules and related notes. Except where otherwise stated below, administered items are accounted for on the same basis and using the same policies as for departmental items, including the application of Australian Accounting Standards. Administered Cash Transfers to and from the Official Public Account Revenue collected by the Courts for use by the Government rather than the Courts is administered revenue. Collections are transferred to the Official Public Account (OPA) maintained by the Department of Finance. Conversely, cash is drawn from the OPA to make payments under Parliamentary appropriation on behalf of Government. These transfers to and from the OPA are adjustments to the administered cash held by the Courts on behalf of the Government and reported as such in the schedule of administered cash flow and in the administered reconciliation table. Revenue All administered revenues are revenues relating to the course of ordinary activities performed by the Court on behalf of the Australian Government. Fees are charged for access to the Courts’ services. Administered fee revenue is recognised when an application for the service is lodged with the Courts. It is recognised at its nominal amount. Collectability of debts is reviewed at the end of the reporting period. Allowances are made when collections of the debt is judged to be less rather than more likely. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 19 ANNUAL REPORT 2014–2015 175 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 2: Events After the Reporting Period Departmental There was no subsequent event that had the potential to significantly affect the ongoing structure and financial activities of the Courts. Administered There was no subsequent event that had the potential to significantly affect the ongoing structure and financial activities of the Courts. Note 3: Net Cash Appropriation Arrangements 2015 $'000 2014 $'000 Total comprehensive income/(loss) less depreciation/amortisation expenses 1 previously funded through revenue appropriations Plus: depreciation/amortisation expenses previously funded through revenue appropriation (4,735) 18,784 (10,603) (11,203) Total comprehensive income/(loss) - as per the Statement of Comprehensive Income (15,338) 7,581 1. From 2010-11, the Government introduced net cash appropriation arrangements, where revenue appropriations for depreciation/amortisation expenses ceased. The Courts now receives a separate capital budget provided through equity appropriations. Capital budgets are to be appropriated in the period when cash payment for capital expenditure is required. 2. As the pre-merger cash remaining from prior years appropriations ($19.4m) was re-appropriated at additional estimates in May 2014, these amounts are required to be included in the Courts revenue for 2013-14 (refer to Note 4D Revenue). Prior year appropriations were unavailable to the Courts on 1 July 2013, (refer to Note 11 Restructuring for the effect on net assets) as an FMA Act section 32 determination was not provided to enable their transfer. Such s32 determination transfers are accounted for against equity and therefore do not have an impact on the current year’s operating result. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 176 FAMILY COURT OF AUSTRALIA 20 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 4: Expenses Note 4A: Employee benefits Justices and Judges remuneration Justices leave and other entitlements Judges leave and other entitlements Justices and Judges notional superannuation Wages and salaries Superannuation: Defined contribution plans Defined benefit plans Leave and other entitlements Separation and redundancies Total Justices, Judges and employee benefits Note 4B: Suppliers Goods and services supplied or rendered IT & communications Consultants & contractors* Property Property - resources received free of charge - DoF Courts operation and administration Travel Resources received free of charge - Federal Court Other Total goods and services supplied or rendered Goods supplied in connection with External parties Total goods supplied Services rendered in connection with Related parties External parties Total services rendered Total goods and services supplied or rendered Other suppliers Operating lease rentals in connection with Related parties Minimum lease payments External parties Minimum lease payments Contingent rentals Workers compensation expenses Total other suppliers Total suppliers 2015 $'000 2014 $'000 33,347 1,726 2,640 10,918 50,346 34,830 1,517 2,412 10,358 50,762 7,798 4,288 8,193 65 119,321 7,807 4,597 7,409 65 119,757 5,247 1,680 6,834 18,889 11,907 4,054 9,865 1,615 60,091 5,237 1,545 7,015 18,734 12,161 4,426 9,770 1,699 60,587 1,047 1,047 1,030 1,030 29,326 29,718 59,044 29,098 30,459 59,557 5,770 5,417 8,098 728 864 15,460 7,315 757 13,489 60,091 75,551 60,587 74,076 *KPMG was engaged by the ANAO in 2014–2015 to provide financial statement audit services to the Courts. KPMG provided other services and fees for other services were $50,400 in 2015 (2014: $14,000). Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 21 ANNUAL REPORT 2014–2015 177 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 4C: Depreciation and Amortisation Depreciation Property, plant and equipment1 Leasehold improvements1 Total depreciation 2015 $'000 2014 $'000 4,784 4,457 1,629 1,508 4,190 8,974 5,238 9,695 1. Depreciation expenses for finance leases were included in the Property, plant and equipment ($3,248) and Leasehold improvements ($381,272) above. Amortisation Intangibles Total amortisation Total depreciation and amortisation Note 4D: Finance Costs Finance leases Unwinding of discount - makegood Total finance costs Note 4E: Write-Down and Impairment of Assets Other Total write-down and impairment of assets 1,629 10,603 1,508 11,203 86 128 214 8 134 142 13 1 13 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 178 FAMILY COURT OF AUSTRALIA 1 22 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 5: Own-Source Income Own-Source Revenue Note 5A: Sale of Goods and Rendering of Services Sale of goods in connection with External parties Total sale of goods Rendering of services in connection with Related parties External parties Total rendering of services Total sale of goods and rendering of services Note 5B: Other Revenue Other Total other revenue 2015 $'000 2014 $'000 2 2 1 1 100 1,172 1,272 348 907 1,255 694 628 95 18,889 9,865 10,918 39,767 101 18,734 9,771 10,358 38,964 148,683 148,683 172,113 172,113 1,274 694 1,256 628 Gains Note 5C: Other Gains Resources received free of charge: Resources received free of charge - from the ANAO Resources received free of charge - from the DoF Resources received free of charge - from the FCA Liabilities assumed by related entities - Justices and Judges superannuation Total other gains Note 5D: Revenue from Government Appropriations Departmental appropriation Total revenue from Government As the pre-merger cash remaining from prior year’s appropriations ($), was re-appropriated at additional estimates in May 2014, these amounts are required to be included in the Courts revenue for 2013-14. These prior year appropriations therefore are recognised in the Courts’ operating result in the current year (refer to Note 30 for the effect on the operating result). Prior year appropriations were unavailable to the Courts on 1 July 2013 to meet existing commitments, as an FMA Act section 32 determination was not provided to enable their transfer (refer to Note 11 Restructuring for effect on assets and liabilities) Such s32 determination transfers are accounted for against equity and are not included in current year revenue. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 23 ANNUAL REPORT 2014–2015 179 180 FAMILY COURT OF AUSTRALIA 39,072 39,072 36,060 14,049 25,023 36,060 11,464 24,596 Level 2 Level 3 Depreciated replacement cost Depreciated replacement cost Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 4. Recurring and non-recurring Level 3 fair value measurements - valuation processes The Courts procured valuation services from Preston Rowe Paterson NSW Pty Ltd (PRP) and relied on valuation models provided by PRP. The Courts tests the procedures of the valuation model at least once every 12 months. PRP provided written assurance to the Courts that the model developed is in compliance with AASB 13. There was no full revaluation undertaken in 2014-15. Comparable service capacity, adjusted for obsolescence New replacement cost, consumed economic benefits and obsolesce of asset Inputs used For Levels 2 and 3 fair value measurements Valuation technique(s)2 3. Fair value measurements - highest and best use differs from current use for non-financial assets (NFAs) The highest and best use of all non-financial assets are the same as their current use. 2. No change in valuation technique occurred during the period. Total fair value measurement of assets in the statement of financial position Total non-financial assets Other property plant and equipment Non-financial assets3 Leasehold improvements Fair value measurements at the end of the reporting period 2014 Category (Level 2015 1, 2 or 34) $'000 $'000 Note 6A: Fair Value Measurements, Valuation Techniques and Inputs Used Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at measurement date. Level 2: Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly. Level 3: Unobservable inputs for the asset or liability. The following tables provide an analysis of assets and liabilities that are measured at fair value. The different levels of the fair value hierarchy are defined below. Note 6: Fair Value Measurements Notes to and forming part of the financial statements Family Court & Federal Circuit Court 24 FINANCIAL STATEMENTS 7 24,596 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements (157) 25,023 4,412 (5,238) 24,596 3,763 (4,190) $'000 25,023 3,763 (4,190) 25,023 $'000 26,006 $'000 2015 Non-financial assets Leasehold improvements 2015 2014 The Courts' policy for determining when transfers between levels are deemed to have occurred can be found in Note 1. Total as at 30 June Disposals As at 1 July Purchases Depreciation Recurring Level 3 fair value measurements - reconciliation for assets Note 6B: Reconciliation for Recurring Level 3 Fair Value Measurements Notes to and forming part of the financial statements Family Court & Federal Circuit Court ANNUAL REPORT 2014–2015 181 (157) 25,023 4,412 (5,238) 26,006 2014 $'000 25 FINANCIAL STATEMENTS Total 7 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 7: Financial Assets Note 7A: Cash and Cash Equivalents Cash at bank Cash on hand Total cash and cash equivalents Note 7B: Trade and Other Receivables Goods and services receivables in connection with Related entities External parties Total goods and services receivables Appropriations receivable: Existing programs: Operating Departmental Capital Budget Total appropriations receivable Other receivables: Statutory receivables (GST) 2015 $'000 2014 $'000 1,384 12 1,396 1,228 10 1,238 3 99 20 273 15,774 1,252 17,026 19,300 1,476 20,776 555 1,076 102 293 Total other receivables Total trade and other receivables (gross) 555 17,683 1,076 22,145 Total trade and other receivables (net) 17,683 22,145 17,683 17,683 22,141 4 22,145 17,626 22,044 51 6 2 9 90 Trade and other receivables (net) expected to be recovered No more than 12 months More than 12 months Total trade and other receivables (net) Trade and other receivables (gross) aged as follows Not overdue Overdue by: 0 to 30 days 31 to 60 days 61 to 90 days More than 90 days Total trade and other receivables (gross) 17,683 22,145 Credit terms for goods and services were within 30 days (2014: 30 days) Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 182 FAMILY COURT OF AUSTRALIA 26 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 8: Non-Financial Assets Note 8A: Buildings Leasehold improvements: Work in progress Fair value Accumulated depreciation Total leasehold improvements Total buildings 2015 $'000 2014 $'000 149 33,526 (9,079) 24,596 484 29,742 (5,203) 25,023 682 19,657 (8,875) 1,823 16,633 (4,407) 24,596 25,023 No indicators of impairment were found for buildings. No buildings were expected to be sold or disposed of within the next 12 months. Note 8B: Property Plant and Equipment Property, plant and equipment Work in progress Fair value Accumulated depreciation Total property, plant and equipment 11,464 14,049 No indicators of impairment were found for property, plant and equipment. No property, plant or equipment is expected to be sold or disposed of within the next 12 months. Revaluations of non-financial assets All revaluations were conducted in accordance with the revaluation policy stated at Note 1. On 30 June 2013, an independent valuer (Preston Rowe Paterson NSW Pty Limited) conducted the revaluations. There was no full revaluation undertaken in 2014-15. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 27 ANNUAL REPORT 2014–2015 183 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 8C: Reconciliation of the Opening and Closing Balances of Property, Plant and Equipment Reconciliation of the opening and closing balances of property, plant and equipment for 2015 Buildings Property, Leasehold plant & Improvements equipment $’000 $’000 As at 1 July 2014 Gross book value Accumulated depreciation and impairment Total as at 1 July 2014 Additions Purchase Finance lease Revaluations and impairments recognised in other comprehensive income Depreciation Disposals Other - with proceeds Other - without proceeds Restructuring Total $’000 30,226 (5,203) 18,456 (4,407) 48,682 (9,610) 3,471 292 2,275 - 5,746 292 (4,190) (4,784) (8,974) - (13) (63) - (13) (63) - 25,023 14,049 39,072 Total as at 30 June 2015 24,596 11,464 36,060 Total as at 30 June 2015 represented by Gross book value Accumulated depreciation and impairment 33,675 (9,079) 20,339 (8,875) 54,014 (17,954) Reconciliation of the opening and closing balances of property, plant and equipment for 2014 Buildings Property, Leasehold plant & Improvements equipment $’000 $’000 Total $’000 Total as at 30 June 2015 As at 1 July 2013 Gross book value Accumulated depreciation/amortisation and impairment Total as at 1 July 2013 Additions: Purchase Finance lease Depreciation Disposals Other - Without proceeds Other - With proceeds Restructuring Total as at 30 June 2014 Total as at 30 June 2014 represented by Gross book value Accumulated depreciation and impairment Total as at 30 June 2014 24,596 11,464 - - - 1,041 3,371 (5,238) 3,861 12 (4,457) 4,902 3,383 (9,695) (157) 26,006 25,023 (18) (42) 14,693 14,049 (18) (199) 40,699 39,072 30,226 (5,203) 25,023 18,456 (4,407) 14,049 48,682 (9,610) 39,072 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 184 FAMILY COURT OF AUSTRALIA 36,060 28 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 8D: Intangibles Computer software Internally developed – in progress Internally developed – in use Purchased Accumulated amortisation Total computer software Total intangibles No indicators of impairment were found for intangible assets. 2015 $'000 2014 $'000 695 10,159 4,175 (9,124) 505 9,092 3,460 (7,495) 5,562 5,562 5,905 5,905 No intangibles are expected to be sold or disposed of within the next 12 months. Note 8E: Reconciliation of the Opening and Closing Balances of Intangibles Reconciliation of the opening and closing balances of intangibles for 2015 As at 1 July 2014 Gross book value Accumulated amortisation and impairment Total as at 1 July 2014 Additions: Purchase or internally developed Reclassifications - net adjustment Amortisation Disposals: Impairments recognised in net cost of services Restructuring Total as at 30 June 2015 Total as at 30 June 2015 represented by: Gross book value Accumulated amortisation and impairment Total as at 30 June 2015 Computer software internally developed $’000 Computer software purchased Total $’000 $’000 9,597 (5,450) 4,147 3,460 (2,045) 1,415 13,057 (7,495) 5,562 1,275 (1,219) 697 (410) 1,972 (1,629) - - 4,203 1,702 5,905 10,872 (6,669) 4,203 4,157 (2,455) 1,702 15,029 (9,124) 5,905 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 29 ANNUAL REPORT 2014–2015 185 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Reconciliation of the opening and closing balances of intangibles for 2014 As at 1 July 2013 Gross book value Accumulated amortisation and impairment Total as at 1 July 2013 Additions: Purchase or internally developed Reclassification - net adjustment Amortisation Disposals: Other - without proceeds Restructuring Total as at 30 June 2014 Total as at 30 June 2014 represented by: Gross book value Accumulated amortisation and impairment Total as at 30 June 2014 Note 8F: Inventories Inventories held for distribution Total inventories Computer software internally developed $’000 Computer software purchased Total $’000 $’000 - - - - - 1,511 (1,034) 468 (474) 1,979 (1,508) 3,670 1,421 5,091 9,597 (5,450) 3,460 (2,045) 13,057 (7,495) 4,147 4,147 1,415 1,415 - 5,562 5,562 2015 $'000 2014 $'000 63 63 73 73 During 2014-15, $359 of inventory held for distribution was recognised as an expense (2014: $210). No items of inventory were recognised at fair value less cost to sell. All inventories are expected to be distributed in the next 12 months. Note 8G: Other Non-Financial Assets Prepayments Total other non-financial assets Other non-financial assets expected to be recovered No more than 12 months Total other non-financial assets 1,955 1,955 1,844 1,844 1,955 1,955 1,844 1,844 No indicators of impairment were found for other non-financial assets. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 186 FAMILY COURT OF AUSTRALIA 30 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 9: Payables 2015 $'000 2014 $'000 3,297 546 3,843 3,392 538 3,930 3,696 147 3,843 3,734 196 3,930 382 3,461 3,843 355 3,575 3,930 Total other payables 2,018 301 201 452 20 2,992 1,721 273 25 427 430 20 2,896 Other payables expected to be settled No more than 12 months 2,992 2,896 Note 9A: Suppliers Trade creditors and accruals Operating lease rentals Total suppliers Suppliers expected to be settled No more than 12 months More than 12 months Total suppliers Suppliers in connection with Related parties External parties Total suppliers Settlement was usually made within 30 days. Note 9B: Other Payables Wages and salaries Superannuation Separations and redundancies Unearned income Statutory payable (FBT) Other Total other payables 2,992 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 2,896 31 ANNUAL REPORT 2014–2015 187 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 10: Interest Bearing Liabilities Note 10A: Leases Finance leases Total leases Leases expected to be settled Within 1 year Minimum lease payments Future finance charges In 1 to 5 years Minimum lease payments Future finance charges In more than 5 years Minimum lease payments Future finance charges Total leases 2015 $'000 2014 $'000 3,271 3,321 476 (83) 428 (93) 2,051 (218) 1,817 (243) 1,074 (29) 3,271 1,471 (59) 3,321 3,271 3,321 In 2015, a Finance lease existed in relation to building and property, plant and equipment assets. The lease was non-cancellable and for a fixed term of 8 years. The interest rate implicit in the lease was 2.7%. The lease assets secure the lease liabilities. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 188 FAMILY COURT OF AUSTRALIA 32 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 11: Provisions Note 11A: Employee Provisions Annual leave Judges annual leave Long service leave Judges long service leave Justices long leave Total employee provisions Employee provisions expected to be settled No more than 12 months More than 12 months Total employee provisions Note 11B: Other Provisions Provision for restoration obligations Total other provisions Other provisions expected to be settled No more than 12 months More than 12 months Total other provisions As at 1 July 2014 Additional provisions made Change in provisions Amounts used Unwinding of discount Total as at 30 June 2015 2015 $'000 2014 $'000 6,204 4,532 11,572 4,786 8,965 36,059 6,141 4,564 11,459 4,538 8,264 34,966 10,129 25,930 36,059 9,010 25,956 34,966 2,885 2,885 3,371 3,371 1,565 1,320 2,885 1,222 2,149 3,371 Provision for restoration $’000 $’000 3,371 (614) 128 2,885 3,371 (614) 128 2,885 Total The Courts currently has 10 agreements for the leasing of premises which have provisions requiring the Courts to restore the premises to their original condition at the conclusion of the lease. The Courts has made a provision to reflect the present value of this obligation. Note 12: Restructuring At the beginning of the comparative period, the Federal Circuit Court of Australia merged with the Family Court of Australia. As a part of the merger process the assets and liabilities of Family Court of Australia and Federal Circuit Court of Australia were consolidated into the Family Court and Federal Circuit Court (the Courts) and are reflected in the Courts' accounts for 2013-14. In respect of function assumed, the assets and liabilities were transferred to the Courts for no consideration. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 33 ANNUAL REPORT 2014–2015 189 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 13: Cash Flow Reconciliation 2015 $'000 2014 $'000 Reconciliation of cash and cash equivalents as per statement of financial position to cash flow statement Cash and cash equivalents as per Cash flow statement Statement of financial position 1,396 1,396 - 1,238 1,238 - (164,021) 148,683 (164,532) 172,113 10,603 54 62 (223) 11,203 201 (62) 1,476 4,462 10 (111) (19,855) (20) (152) 1,093 (87) 96 (486) 135 1,675 (7,347) (554) 136 (5,718) Discrepancy Reconciliation of net cost of services to net cash from/(used by) operating activities Net (cost of)/contribution by services Revenue from Government Adjustments for non-cash items Depreciation / amortisation Loss on disposal of assets Finance lease represented in accruals Movement in the appropriation receivable recognised in equity Movements in assets and liabilities Assets (Increase) / Decrease in net receivables (Increase) / Decrease in inventories Increase / (Decrease) in prepayments received Liabilities Increase / (Decrease) in employee provisions Increase / (Decrease) in supplier payables Increase / (Decrease) in other payable Increase / (Decrease) in other provisions Net cash from/(used by) operating activities Note 14: Contingent Liabilities and Assets Quantifiable Contingencies The Courts had no quantifiable contingent assets or liabilities as at 30 June 2015 (2014: none). Unquantifiable Contingencies The Courts had no unquantifiable contingent assets or liabilities as at 30 June 2015 (2014: none). Significant Remote Contingencies The Courts had no significant remote contingencies as at 30 June 2015 (2014: none). Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 190 FAMILY COURT OF AUSTRALIA 34 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 15: Senior Management Personnel Remuneration Short-term employee benefits Salary Vehicle allowance Other Total short-term employee benefits Post-employment benefits Superannuation Total post-employment benefits Other long-term employee benefits Annual leave Long-service leave Total other long-term employee benefits Termination benefits Total senior executive remuneration expenses 2015 $ 2014 $ 1,452,251 72,431 64,043 1,940,051 74,763 63,876 289,443 289,443 328,424 328,424 149,257 48,662 197,919 167,350 80,697 248,047 1,588,725 - 2,076,087 2,078,690 - 2,655,161 The total number of senior management personnel that are included in the above table are 9 (2014: 10). Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 35 ANNUAL REPORT 2014–2015 191 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 16: Financial Instruments Note 16A: Categories of Financial Instruments Financial Assets Loans and receivables Cash and cash equivalents Trade and other receivables Total financial assets Financial Liabilities Financial liabilities measured at amortised cost Trade creditors Finance leases Total financial liabilities Note 16B: Net Gains or Losses on Financial Liabilities Financial liabilities measured at amortised cost Interest expense Net gains/(losses) on financial liabilities measured at amortised cost 2015 $'000 2014 $'000 1,396 102 1,238 293 1,836 3,271 5,107 1,857 3,321 5,178 86 86 8 8 1,498 1,531 Note 16C: Fair Value of Financial Instruments The carrying amounts of the Court's financial assets and liabilities are a reasonable approximation of the fair value. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 192 FAMILY COURT OF AUSTRALIA 36 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 16D: Credit Risk The Courts are exposed to minimal credit risk as loans and receivables are cash and trade receivables. The maximum exposure to credit risk is the risk that arises from potential default of a debtor. This amount is equal to the total amount of trade receivables $102,000 (2014: $293,000). The Courts have assessed the risk of the default on payment and have allocated nil in 2015 and 2014 to the impairment allowance account for trade receivable. The Courts manage credit risk by restricting credit to approved customers. In addition the Courts have policies and procedures that guide employee's debt recovery techniques that are to be applied. The Courts hold no collateral to mitigate against credit risk. Credit quality of financial instruments not past due or individually determined as impaired Cash and cash equivalents Trade receivables Total Not past due nor impaired 2015 $'000 Not past due nor impaired 2014 $'000 Past due or impaired 2015 $'000 Past due nor impaired 2014 $'000 1,396 45 1,441 1,238 192 1,430 57 57 101 101 31 to 60 days $'000 61 to 90 days $'000 90+ days $'000 Total $'000 - 51 51 6 6 57 57 31 to 60 days $'000 61 to 90 days $'000 90+ days $'000 Total $'000 2 2 9 9 90 90 101 101 Ageing of financial assets that were past due but not impaired for 2015 Loans and receivables Trade receivables Total Ageing of financial assets that were past due but not impaired for 2014 Loans and receivables Trade receivables Total Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 37 ANNUAL REPORT 2014–2015 193 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 16E: Liquidity Risk The Courts' financial liabilities are payables to suppliers. The exposure to liquidity risk is based on the notion that the Courts will encounter difficulty in meeting its obligations associated with financial liabilities. This is highly unlikely as the Courts are appropriated funding from the Australian Government and the Courts manage budgeted funds to ensure it has adequate funds to meet payments as they fall due. In addition, the Courts have policies in place to ensure timely payments are made when due and have no past experience of default. Maturities for non-derivative financial liabilities 2015 Trade creditors Finance leases Total On demand $'000 - Within 1 year $'000 1,836 476 2,312 Maturities for non-derivative financial liabilities 2014 Trade creditors Finance leases Total On demand $'000 - Within 1 year $'000 1,857 428 2,285 Between 1 to 2 years $'000 490 Between 2 to 5 years $'000 1,561 More than 5 years $'000 1,074 Total $'000 1,836 3,601 Between 1 to 2 years $'000 434 Between 2 to 5 years $'000 1,383 More than 5 years $'000 1,471 Total $'000 1,857 3,716 490 434 1,561 1,383 1,074 1,471 5,437 5,573 Note 16F: Market Risk The Courts hold basic financial instruments that did not exposed the Courts to certain market risks, such as 'Currency risk' and 'Other price risk'. Interest rate risk The only interest-bearing item on the statement of financial position was the 'finance leases'. The bear interest at a fixed interest rate and its value did not fluctuate due to changes in the market interest rate. Note 17: Financial Assets Reconciliation 2015 $'000 2014 $'000 19,079 23,383 17,026 555 17,581 20,776 1,076 21,852 1,498 1,531 Notes Total financial assets as per statement of financial position Less: non-financial instrument components Appropriation receivables Statutory receivable (GST) Total non-financial instrument components Total financial assets as per financial instruments note 7B 7B Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 194 FAMILY COURT OF AUSTRALIA 38 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 18: Administered Expenses 2015 2014 $'000 $'000 Services rendered Supply of primary dispute resolution services 291 189 Services rendered in connection with External parties 291 189 Note 18B: Write-Down and Impairment of Assets Other 382 632 270 270 283 283 Note 18A: Suppliers Total services rendered Total suppliers Total write-down and impairment of assets Note 18C: Other Expenses Refunds of fees Total other expenses Note 19: Administered Income Revenue Non-Taxation Revenue Note 19A: Fees and Fines Fees Fines Total fees and fines 291 291 382 2015 189 189 632 2014 $'000 $'000 58,053 67 55,059 79 58,120 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 55,138 39 ANNUAL REPORT 2014–2015 195 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 20: Administered Financial Assets Note 20A: Cash and Cash Equivalents Cash on hand or on deposit Total cash and cash equivalents 2015 2014 $'000 $'000 583 583 203 203 1,162 485 3 3 1 1 Note 20B: Trade and Other Receivables Good and services receivable (fees and fines) in connection with Related parties External parties Total goods and services receivables Other receivables Statutory receivable (GST) Total other receivables 285 1,447 304 789 Total trade and other receivables (gross) 1,450 790 Less impairment allowance account: Goods and services (132) (54) 1,318 1,318 736 736 - - 633 414 227 319 1,450 790 Total impairment allowance Total trade and other receivables (net) Trade and other receivables (net) expected to be recovered in: No more than 12 months Total trade and other receivables (net) Trade and other receivables (gross) aged as follows Not overdue Overdue by 0 to 30 days 31 to 60 days 61 to 90 days More than 90 days Total trade and other receivables (gross) The impairment allowance account is aged as follows: Not overdue Overdue by 0 to 30 days 31 to 60 days 61 to 90 days More than 90 days Total impairment allowance account (132) 1,318 291 112 61 183 - - - - (55) (132) (54) (54) (77) Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 196 FAMILY COURT OF AUSTRALIA (54) 736 - 40 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Reconciliation of the Impairment Allowance Account: Movements in relation to 2015 As at 1 July 2014 Amounts written off Increase recognised in net contribution by services Total as at 30 June 2015 Movements in relation to 2014 As at 1 July 2013 Amounts written off Increase recognised in net contribution by services Total as at 30 June 2014 Note 21: Administered Payables Note 21A: Suppliers Trade creditors and accruals Other Creditors Operating lease rentals Total supplier payables Supplier payables expected to be settled within 12 months: Related entities External parties Total Supplier payables expected to be settled in greater than 12 months: Related entities External parties Total Total supplier payables Goods and services Total (23) 101 (23) 101 $'000 54 132 $'000 54 132 Goods and services $'000 Total $'000 52 54 52 54 4 (2) 4 (2) 2015 $'000 2014 $'000 40 - 40 - - - - - 40 40 - - - 40 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements - 41 ANNUAL REPORT 2014–2015 197 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 22: Administered Cash Flow Reconciliation 2014 2015 $'000 $'000 583 203 57,177 54,034 (582) (166) Reconciliation of cash and cash equivalents as per administered schedule of assets and liabilities to administered cash flow statement Cash and cash equivalents as per Schedule of administered cash flows Schedule of administered assets and liabilities Discrepancy Reconciliation of net contribution by services to net cash from operating activities: Net contribution by services Movements in assets and liabilities Assets Increase in net receivables Increase in supplier payables Net cash from operating activities Note 23: Administered Contingent Assets and Liabilities Note 24: Administered Financial Instruments 203 - 583 - 40 56,635 53,868 The Courts have no quantifiable, unquantifiable or significant remote administered contingent liabilities and assets as at 30 June 2015. Note 24A: Categories of Financial Instruments Financial Assets Loans and receivables Cash and cash equivalents Carrying amount of financial assets 583 583 203 203 - - Financial Liabilities At amortised cost Suppliers Carrying amount of financial liabilities - - Note 24B: Net Income and Expense from Financial Assets The Courts did not receive any income or incur any expense from administered financial assets for the period ending 30 June 2015. Note 24C: Net Income and Expense from Financial Liabilities The Courts did not receive any income or incur any expense from administered financial liabilities for the period ending 30 June 2015. Note 24D: Fair Value of Financial Instruments The carrying amounts of the Courts' financial assets and liabilities are a reasonable approximation of the fair value. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 198 FAMILY COURT OF AUSTRALIA 42 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 24E: Credit Risk The Courts' maximum exposure to credit risk at the reporting date in relation to each class of recognised financial assets is the carrying amounts of those assets as indicated in the administered schedule of assets and liabilities. The Courts' credit risk policy is to restrict credit to approved customers and in this case the maximum exposure to credit risk is the carrying amount of the related financial assets. The Courts have no significant exposure to any concentrations of credit risk. The Courts hold no collateral to mitigate against credit risk. Note 24F: Liquidity Risk All financial liabilities are short-term with settlement terms of 30 days. The Courts' governance and internal control framework ensures that obligations associated with financial liabilities are able to be met as and when they fall due. The Courts have no derivative financial liabilities in either the current or prior year. Note 24G: Market Risk The Courts have no exposure to market risk including currency risk, other price risk or interest rate risk. Note 25: Administered Financial Assets Reconciliation Total financial assets as per schedule of administered assets and liabilities Less: Non-financial instrument components Fees and fines GST receivable Total non-financial instrument components Total financial assets as per administered financial instruments note Notes 2015 2014 $'000 $'000 1,901 939 (1,315) (3) (735) (1) (1,318) 583 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements (736) 203 43 ANNUAL REPORT 2014–2015 199 Appropriations 200 FAMILY COURT OF AUSTRALIA - - 884 884 - - 156,583 - 156,583 - - 3,305 - 3,305 Section 74 $'000 - - - - - Section 75 $'000 PGPA Act 884 884 - 159,888 - 159,888 Total appropriation $'000 252 252 - 164,001 - 164,001 Appropriation applied in 2015 (current and prior years) $'000 632 632 - (4,113) - (4,113) Variance(2) $'000 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 44 1. In 2014-15, there were no appropriations that have been quarantined. In 2014-15, there was $168,000 adjustment (Internet based network connection services panel arrangement – savings $150,000 and reduced funding of communication functions $18,000) that met the recognition criteria of a formal reduction in revenue (in accordance with FRR Part 6 Div 3), but at law the appropriations had not been amended before the end of the reporting period. 2. The material variance reflects movement in cash ($3,750,000), net GST receivable $159,000 and appropriation receivable ($521,000). Total administered Total departmental Administered Ordinary annual services Administered items Payments to Corporate Commonwealth entities Other services State, ACT, NT and local government New administered outcomes Administered assets and liabilities Payments to CAC Act bodies Departmental Ordinary annual services Other services Equity Loans AFM $'000 Appropriation Act Annual Appropriation(1) $'000 Note 26A: Annual Appropriations ('Recoverable GST exclusive') Annual Appropriations for 2015 Note 26: Notes to and forming part of the financial statements Family Court & Federal Circuit Court FINANCIAL STATEMENTS 7 - 181,778 181,778 874 874 - - 3,271 3,271 Section 31 $'000 - - - - Section 32 $'000 FMA Act 874 874 - 185,049 185,049 Total appropriation $'000 189 189 - 169,467 169,467 Appropriation applied in 2014 (current and prior years) $'000 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements ANNUAL REPORT 2014–2015 201 45 FINANCIAL STATEMENTS 685 685 - 15,582 15,582 Variance(2) $'000 1. Appropriations reduced under Appropriation Acts (No. 1,3,5) 2013-14: sections 10, 11, 12 and 15 and under Appropriation Acts (No. 2,4,6) 2013-14: sections 12,13, 14. Departmental appropriations do not lapse at financial year-end. However, the responsible Minister may decide that part or all of a departmental appropriation is not required and request the Finance Minister to reduce that appropriation. The reduction in the appropriation is effected by the Finance Minister's determination and is disallowable by Parliament. The Courts had no reduction in 2014. 2. The departmental variance reflects movement in cash ($5,702,000), net GST receivable $509,000 and appropriation receivable $20,775,000. Departmental Ordinary annual services Other services Equity Loans Previous years' outputs Total departmental Administered Ordinary annual services Administered items Payments to Corporate Commonwealth entities Other services Administered assets and liabilities Payments to CAC Act bodies Total administered AFM $'000 Annual Appropriation(1) $'000 Note 26A: Annual Appropriations ('Recoverable GST exclusive') (continued) Annual Appropriations for 2014 Appropriation Act Notes to and forming part of the financial statements Family Court & Federal Circuit Court 7 202 FAMILY COURT OF AUSTRALIA 7,900 - 7,900 8,124 Payments for non-financial assets(2) $'000 - Payments for other purposes $'000 8,124 Total payments $'000 Capital Budget Appropriations applied in 2015 (current and prior years) 8,358 - 8,358 6,881 Payments for non-financial assets(2) $'000 - Payments for other purposes $'000 6,881 Total payments $'000 Capital Budget Appropriations applied in 2014 (current and prior years) Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 1. Departmental and Administered Capital Budgets are appropriated through Appropriation Acts (No.1,3,5). They form part of ordinary annual services, and are not separately identified in the Appropriation Acts. For more information on ordinary annual services appropriations, please see Table 26A: Annual appropriations. 2. Payments made on non-financial assets include purchases of assets, expenditure on assets which has been capitalised, costs incurred to make good an asset to its original condition, and the capital repayment component of finance leases. Budget(1) Departmental Ordinary annual services - Departmental Capital 2014 Capital Budget Appropriations Appropriation Act FMA Act Total Capital Annual Capital Budget Budget Section 32 Appropriations $'000 $'000 $'000 1. Departmental and Administered Capital Budgets are appropriated through Appropriation Acts (No.1,3,5). They form part of ordinary annual services, and are not separately identified in the Appropriation Acts. For more information on ordinary annual services appropriations, please see Table 26A: Annual appropriations. 2. Payments made on non-financial assets include purchases of assets, expenditure on assets which has been capitalised, costs incurred to make good an asset to its original condition, and the capital repayment component of finance leases. Budget(1) Departmental Ordinary annual services - Departmental Capital 2015 Capital Budget Appropriations Appropriation Act PGPA Act Total Capital Annual Capital Budget Budget Section 75 Appropriations $'000 $'000 $'000 Note 26B: Departmental and Administered Capital Budgets ('Recoverable GST exclusive') Notes to and forming part of the financial statements Family Court & Federal Circuit Court 1,477 Variance $'000 (224) Variance $'000 46 FINANCIAL STATEMENTS 7 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 26C: Unspent Departmental Annual Appropriations ('Recoverable GST exclusive') Authority Departmental Appropriation Act (No. 1) 2013-14 Appropriation Act (No.3) 2013-14 Appropriation Act (No. 3) 2013-14 - Capital budget Appropriation Act (No. 1) 2014-15 Appropriation Act (No. 1) 2014-15 - Capital budget Appropriation Act (No. 3) 2014-15 - Capital budget Total 2014 2015 $'000 $'000 17,171 720 532 2,929 17,608 1,477 - 22,014 18,423 Unspent departmental appropriations reflect the balance of funds to be drawn from the OPA as well as cash and cash equivalents. Note 26D: Special Appropriations ('Recoverable GST exclusive') Authority Public Governance, Performance and Accountability Act 2013, Section 77, Administered Total Type Refund Purpose Repayments of amounts paid in accordance with the Family law regulations (subsection 8 and 9) of the Family Law Act 1975 and amounts paid in accordance with the Federal Court and Federal Circuit Court Regulations of the Federal Circuit Court of Australia Act 1999 that are subsequently refunded. Appropriation applied 2014 2015 $'000 $'000 Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 285 309 285 309 47 ANNUAL REPORT 2014–2015 203 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 27: Special Accounts Note 27A: Special Accounts (Recoverable GST exclusive) Balance brought forward from previous period Increases Costs recovered Other receipts Litigations Fund Special Account (Administered - SPM)1 2015 $'000 548 2014 $'000 309 Total increases 1,421 1,421 1,540 1,540 Total decreases (1,483) (1,483) (1,301) (1,301) Available for payments Decreases Administered Payments made Total balance carried to the next period 1,969 486 1,849 548 1. Appropriation: [Public Governance Performance and Accountability Act section 80]. Establishing Instrument: Determination 2013/06. The Finance Minister has issued a determination under Subsection 20(1) of the FMA ACT 1997 (repealed) establishing the Family Court and Federal Circuit Court Litigants’ Fund Special Account when the Courts merged on 1 July 2014. The legislation allows for the continued existence of the Special Account despite the repeal of the FMA Act. Purpose: Litigants Fund Special Account (Administered - SPM) is (a) for amounts received in respect of proceedings of the Family Court of Australia or the Federal Circuit Court of Australia (formerly the Federal Magistrates Court of Australia); (b) for amounts received in respect of proceedings that have been transferred from another court to the Family Court of Australia or to the Federal Circuit Court of Australia (formerly the Federal Magistrates Court of Australia); (c) for amounts received from the Family Court of Australia Litigants’ Fund Special Account or the Federal Magistrates Court Litigants’ Fund Special Account. (d) to make payments in accordance with an order (however described) made by a court under the Family Law Act 1975, the Family Court of Australia, or a Judge of that Court; (e) to make payments in accordance with an order (however described) made by a court under the Federal Circuit Court of Australia Act 1999 (formerly the Federal Magistrates Act 1999), the Federal Circuit Court of Australia (formerly the Federal Magistrates Court of Australia), or a Judge (formerly Federal Magistrate) of that Court; (f) to repay amounts received by the Commonwealth and credited to this Special Account where an Act of Parliament or other law requires or permits the amount to be repaid; (g) to reduce the balance of this Special Account without making a real or notional payment. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 204 FAMILY COURT OF AUSTRALIA 48 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 28: Reporting of Outcomes Note 28A: Net Cost of Outcome Delivery Departmental Expenses Own source income Administered Expenses Own source income Net cost of outcome delivery Outcome 1 2015 $'000 2014 $'000 Total 2015 $'000 2014 $'000 (205,756) 41,735 (205,380) 40,848 (205,756) 41,735 (205,380) 40,848 (943) 58,120 (1,104) 55,138 (943) 58,120 (1,104) 55,138 (106,844) (110,498) (106,844) (110,498) Outcome 1 is described in Note 1.1. Net costs shown include intra-government costs that are eliminated in calculating the actual budget outcome. Refer to Outcome 1 Resourcing Table of this Annual Report. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 49 ANNUAL REPORT 2014–2015 205 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 29: Budgetary Reports and Explanations of Major Variances The following tables provide a comparison of the original budget as presented in the 2014-15 Portfolio Budget Statements (PBS) to the 2014-15 final outcome as presented in accordance with Australian Accounting Standards for the Courts. The Budget is not audited. Variances are considered to be ‘major’ based on the following criteria: -the variance between budget and actual is greater than 10%: and -the variance between budget and actual is greater than 2% of total expenses: or -the variance between budget and actual is below this threshold but is considered important for the reader’s understanding or is relevant to an assessment of the discharge of accountability and to an analysis of performance of the Courts. In some instances, a budget has not been provided for in the PBS, for example non-cash items such as asset revaluations, foreign exchange and sale of assets adjustments. Unless the variance is considered to be ‘major’ no explanation has been provided. Note 29A: Departmental Budgetary Reports Statement of Comprehensive Income for the period ended 2015 Actual 2015 $'000 NET COST OF SERVICES Expenses Employee benefits Suppliers Depreciation and amortisation Finance costs Write-down and impairment of assets Losses from asset sales Total expenses Budget estimate 1 2 Original Variance 2015 2015 $'000 $'000 119,321 75,551 10,603 214 13 54 205,756 118,222 71,214 10,083 100 199,619 1,099 4,337 520 114 13 54 6,137 1,274 694 1,968 940 500 1,440 334 194 528 39,767 39,767 41,735 (164,021) 39,245 39,245 40,685 (158,934) 522 522 1,050 (5,087) Revenue from Government Surplus/(Deficit) attributable to the Australian Government 148,683 (15,338) 148,851 (10,083) (168) (5,255) OTHER COMPREHENSIVE INCOME Items not subject to subsequent reclassification to net cost of services Changes in asset revaluation surplus Total comprehensive income/(loss) attributable to the Australian Government - - - (15,338) (10,083) (5,255) Own-Source Income Own-source revenue Sale of goods and rendering of services Other revenue Total own-source revenue Gains Other gains Total gains Total own-source income Net (cost of)/contribution by services 1. The Courts' original budgeted financial statement that was first presented to parliament in respect of the reporting period [i.e. from the Courts' 2014-2015 Portfolio Budget Statements (PBS)]. 2. Between the actual and original budgeted amounts for 2015. Explanations of major variances are provided further below. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 206 FAMILY COURT OF AUSTRALIA 50 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Statement of Financial Position as at 30 June 2015 Actual 2015 $'000 Budget estimate Original1 Variance2 2015 2015 $'000 $'000 ASSETS Financial Assets Cash and cash equivalents Trade and other receivables Other financial assets 1,396 17,683 - 6,941 23,736 330 31,007 (11,928) Non-Financial Assets Land and buildings Property, plant and equipment Intangibles Inventories Other non-financial assets 24,596 11,464 5,905 63 1,955 22,954 12,663 5,566 53 1,692 42,928 73,935 1,642 (1,199) 339 10 263 1,055 (10,873) 3,843 2,992 6,835 4,694 7,287 11,981 (851) (4,295) 3,271 3,271 - 3,271 3,271 Total provisions 36,059 2,885 38,944 37,337 3,238 40,575 (1,278) (353) (1,631) Total liabilities 49,050 52,556 (3,506) 41,462 22,864 (50,314) 14,012 40,762 22,861 (42,244) 21,379 700 3 (8,070) (7,367) Total financial assets Total non-financial assets Total assets LIABILITIES Payables Suppliers Other payables Total payables Interest bearing liabilities Leases Total interest bearing liabilities Provisions Employee provisions Other provisions Net assets EQUITY Contributed equity Reserves Retained surplus/(accumulated deficit) Total equity 19,079 43,983 63,062 14,012 21,379 (5,545) (6,053) (330) (5,146) (7,367) 1. The Courts' original budgeted financial statement that was first presented to parliament in respect of the reporting period [i.e. from the Courts' 2014-2015 Portfolio Budget Statements (PBS)]. 2. Between the actual and original budgeted amounts for 2015. Explanations of major variances are provided further below. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 51 ANNUAL REPORT 2014–2015 207 208 FAMILY COURT OF AUSTRALIA (42,244) - (50,314) (10,083) (15,338) - (10,083) (32,161) (32,161) (15,338) (34,976) (34,976) 2015 $'000 2015 $'000 22,864 (8,070) - - (5,255) - - 22,864 22,864 (5,255) (2,815) (2,815) 2015 $'000 2015 $'000 2015 $'000 22,861 - - - - 22,861 22,861 3 - - - - 3 3 41,462 7,900 7,900 - - - 33,562 33,562 2015 $'000 40,762 7,200 7,200 - - - 33,562 33,562 2015 $'000 14,012 7,900 700 700 7,900 - (15,338) (15,338) 21,450 21,450 2015 $'000 Actual 700 - - - - 2015 $'000 Contributed equity/capital Actual Budget Estimate 1 2 Original Variance 21,379 7,200 7,200 - (10,083) (10,083) 24,262 24,262 2015 $'000 (7,367) 700 700 - (5,255) (5,255) (2,812) (2,812) 2015 $'000 Total equity Budget Estimate 1 2 Original Variance Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 1. The Courts' original budgeted financial statement that was first presented to parliament in respect of the reporting period [i.e. from the Courts' 2014-2015 Portfolio Budget Statements (PBS)]. 2. Between the actual and original budgeted amounts for 2015. Explanations of major variances are provided further below. Closing balance as at 30 June Total transactions with owners Transactions with owners Contributions by owners Departmental capital budget Restructuring Total comprehensive income (loss) Comprehensive income Other comprehensive income Surplus/(Deficit) for the period Adjusted opening balance Balance carried forward from previous period Opening balance 2015 $'000 Statement of Changes in Equity for not-for-profit Reporting Entities as at 30 June 2015 Retained earnings Asset revaluation surplus Actual Budget Estimate Actual Budget Estimate 1 2 1 2 Original Variance Original Variance Notes to and forming part of the financial statements Family Court & Federal Circuit Court 52 FINANCIAL STATEMENTS 7 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Cash Flow Statement as at 30 June 2015 Actual 2015 $'000 Budget estimate Original1 Variance2 2015 2015 $'000 $'000 OPERATING ACTIVITIES Cash received Appropriations Sales of goods and rendering of services Other Net GST received Total cash received 155,514 2,744 689 5,193 164,140 148,851 940 500 4,867 155,158 6,663 1,804 189 326 8,982 Cash used Employees Suppliers Cash used - other Net GST paid Section 74 receipts transferred to OPA Total cash used Net cash from/(used by) operating activities 107,671 52,943 86 3,305 164,005 135 107,869 42,422 4,867 155,158 - (198) 10,521 86 (4,867) 3,305 8,847 135 22 22 - 22 22 5,746 1,972 7,718 (7,696) 7,200 7,200 (7,200) (1,454) 1,972 518 (496) FINANCING ACTIVITIES Cash received Contributed equity Total cash received 8,124 8,124 7,200 7,200 924 924 Cash used Repayment of borrowing Total cash used Net Cash from/(used by) financing activities 405 405 7,719 7,200 405 405 519 Net increase/(decrease) in cash held Cash and cash equivalents at the beginning of the reporting period Cash and cash equivalents at the end of the reporting period 158 - 158 1,238 1,396 6,941 6,941 (5,703) (5,545) INVESTING ACTIVITIES Cash received Proceeds from sales of property, plant and equipment Total cash received Cash used Purchase of property, plant and equipment Purchase of intangibles Total cash used Net cash from/ (used by) investing activities 1. The Courts' original budgeted financial statement that was first presented to parliament in respect of the reporting period [i.e. from the Courts' 2014-2015 Portfolio Budget Statements (PBS)]. 2. Between the actual and original budgeted amounts for 2015. Explanations of major variances are provided further below. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 53 ANNUAL REPORT 2014–2015 209 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 29B: Departmental Major Budget Variances for 2015 Explanation of major variances Rendering of services The variances to both Original and Revised Budget, were due to additional one off receipts of $250k from the Family Court of WA for access to our case management system and portal, and higher than anticipated revenue from ongoing sales of file documents. Other revenue The variances were due to unforeseen additional revenue to cover costs associated with the secondment of Justice Coate to the Royal Commission into Institutional Responses to Child Sexual Abuse. Suppliers expenses The variances of $4.3m between actual and both Original and Revised Budget were mainly due to underestimated supplier expenses. There was also lower than budgeted appropriation receivable as the Courts drew down more than the budgeted amount to cover the higher than budgeted supplier expenses. Cash balance The variance to Original Budget was due to the Original Budget being based on the previous year’s opening balance. This had been approved for temporary increase by Department of Finance due to the Courts merger. This variance was addressed in the Revised Budget. Suppliers payables The variance was due to actual Guarding and Outgoings and miscellaneous expenses of Commonwealth Law Courts being lower than expected. Also some planned property works were deemed to be no longer required resulting in lower than anticipated repairs and maintenance costs. Other payables Other payables variance was mainly due to Finance leases of $3.3m being recognised in this item in the Original Budget. This was changed to be reported separately in the Revised Budget, consistent with recognition in the financial statements. Affected line items (and statement) Sale of goods and rendering of services (Statement of Comprehensive Income). Operating activities - cash received (Cash Flow Statement). Other revenue (Statement of Comprehensive Income). Operating activities - cash received (Cash Flow Statement). Suppliers expenses (Statement of Comprehensive Income). Trade and other receivables (Statement of Financial Position). Operating activities - cash used (Cash flow statement). Operating activities - cash received (Cash flow statement). Cash and cash equivalents (Statement of Financial Position) Suppliers payables (Statement of Financial Position). Operating activities - cash used - suppliers (Cash flow statement). Other payables (Statement of Financial Position), Interest bearing liabilities - Leases(Statement of Financial Position). Operating activities - cash used (Cash flow statement). Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 210 FAMILY COURT OF AUSTRALIA 54 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 29C: Administered Budgetary Reports Administered Schedule of Comprehensive Income for the period ended 2015 Actual Budget estimate 2015 Original1 2015 Variance2 2015 Expenses Suppliers 291 884 (593) Total expenses 943 1,184 (241) Non-taxation revenue Fees and fines 58,120 55,751 2,369 Net contribution by services 57,177 54,567 2,610 NET COST OF SERVICES Write-down and impairment of assets Other expenses - refunds of fees $'000 $'000 $'000 300 382 270 382 (30) Income Revenue Total non-taxation revenue Total revenue Surplus before income tax on continuing operations Total comprehensive income Administered Schedule of Assets and Liabilities as at 30 June 2015 ASSETS Financial assets Cash and cash equivalents Trade and other receivables Total financial assets administered on behalf of Government 55,751 55,751 58,120 58,120 2,369 2,369 54,567 54,567 57,177 57,177 Actual 2,610 2,610 Budget estimate 2015 Original1 2015 Variance2 2015 583 165 571 736 418 747 1,165 40 1 39 1,861 735 1,165 $'000 1,318 1,901 $'000 $'000 LIABILTIES Payables Suppliers Total liabilities administered on behalf of Government Net assets 40 1 39 1. The Courts' original budgeted financial statement that was first presented to parliament in respect of the reporting period [i.e. from the Courts' 2014-2015 Portfolio Budget Statements (PBS)]. 2. Between the actual and original budgeted amounts for 2015. Explanations of major variances are provided further below. Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 55 ANNUAL REPORT 2014–2015 211 FINANCIAL STATEMENTS 7 Family Court & Federal Circuit Court Notes to and forming part of the financial statements Note 29D: Administered Major Budget Variances for 2015 Explanation of major variances Affected line items (and statement) Suppliers Expense The variance was due to a lower than expected amount of clients accessing mediation and conciliation services. Suppliers Expense(Statement of Comprehensive Income). Write-down and impairment of assets The variance from budget is a result of the Courts' debt collection processes. The Courts did not budget for write-down and impairment of assets. Fees and Fines Arises from increased number of filings. Writedown and impairment of assets (Statement of Comprehensive Income). Non-taxation revenue (Statement of Comprehensive Income). Family Court & Federal Circuit Court – Annual Report 2014-2015 Financial Statements 212 FAMILY COURT OF AUSTRALIA 56 8 APPENDIXES APPENDIXES 8 Appendix one Entity resource statement 2014–15 Table 8.1 Entity Resource Statement 2014–15 Actual available appropriation 2014–15 $’000 Payments made 2014–15 $’000 Balance remaining 2014–15 $’000 181,902 3 163,479 18,423 4 181,902 163,479 18,423 Outcome 15 884 252 632 6 Total 884 252 632 Ordinary annual services1 Departmental appropriation2 Total Administered expenses Total ordinary annual services 182,786 163,731 19,055 Special Appropriations Special appropriations limited by criteria / entitlement Public Governance, Performance and Accountability Act 2013 s 77 7 300 285 15 Total 300 285 15 Special accounts8 Opening balance – – – Appropriation receipts – – – Total special accounts – – – Total net resourcing for agency 183,086 164,016 19,070 1 A ppropriation Act (No.1) 2014–15 and Appropriation Act (No.3) 2014–15. This also includes Prior Year departmental appropriation and S.74 relevant agency receipts. 2 Includes an amount of $7.900m in 2014–15 for the Departmental Capital Budget. For accounting purposes, this amount has been designated as ‘contributions by owners’. 3 Includes $156.583m in Appropriations (Appropriation Bill No. 1 & 3), and $3.305m in section 74 Receipts per Note 26 A of the Financial Statements, and $1.238m in Cash – Cash and cash equivalents at the beginning of the reporting period – per Cash Flow Statement, and $20.776m in Appropriations Receivable per note 7B of the Financial Statements. Excludes other statutory receivables (GST). 4 Unspent departmental annual Appropriations per Note 26 C of the Financial Statements. 5 Administered Appropriations per Note 26 A of the Financial Statements. 6 Administered appropriation balance remaining will be used to make payments of $0.040m in 2015–16 for accrued items. 7 Repayments not provided for under other appropriations. 8 Does not include ‘Special Public Money’ held in accounts like Other Trust Monies Account (OTM). 214 FAMILY COURT OF AUSTRALIA 8 APPENDIXES Appendix two Expenses and resources for outcome 1 Table 8.2 Expenses for Outcome 1 Outcome 1: Provide access to justice for litigants in family and federal law matters within the jurisdiction of the courts through the provision of judicial and support services. Budget1 2014–15 $’000 Actual Expenses 2014–15 $’000 Variation 2014–15 $’000 (a) (b) (a) – (b) Program 1.1: Family Court and Federal Circuit Court Administered expenses Ordinary Annual Services (Appropriation Bill No. 1 & No. 3) 884 291 2 593 Expenses not requiring appropriation in the Budget year 0 382 3 -382 300 270 4 30 Special appropriations Departmental expenses Departmental Appropriation (Appropriation Bill No. 1 & No. 3)5 156,273 155,386 887 Expenses not requiring appropriation in the Budget year6 49,390 50,370 -980 206,847 206,699 148 2013–14 2014–15 Total expenses for Outcome 1 Average Staffing Level (number) 786 775 1 F ull year budget, including any subsequent adjustment made to the 2014–15 Budget per 2014–15 Estimated Actual expenses in table 2.1 of the 2015–16 Attorney General’s Portfolio Budget Statements page 303. 2 Administered Expenses (Services Rendered) per note 18 A of the Financial Statements. 3 Includes write down and impairment of assets for bad and doubtful debts per Note 18 B of the Financial Statements. 4 S pecial appropriations consist of refunds of fees paid under section 77 of the Public Governance, Performance and Accountability Act 2013. 5 Departmental Appropriation combines ‘Ordinary annual services (Appropriation Bill No.1 and No.3) and ‘s 74 retained revenue receipts’. 6 Includes depreciation and amortisation, liabilities assumed by related entities for the Judges Pension Scheme (Family Court of Australia), resources received free of charge, Judges Pension Scheme (Invalidity) (Federal Circuit Court of Australia). ANNUAL REPORT 2014–2015 215 APPENDIXES 8 Appendix three Staffing profile The Courts and Tribunals Legislation Amendment (Administration) Act 2012 came into effect on 1 July 2013 formalising merged administrative arrangements that had been in place for some years. The Act also formalises the arrangements for there to be a single Chief Executive Officer for both the Family Court and the Federal Circuit Court. At 30 June 2015, the agency had a total workforce of 772 employees that either support a specific court e.g. direct judicial support to a Family Court Justice or a Federal Circuit Court Judge, or provide shared services e.g. registrars, family consultants, registry services and corporate services. Of the agency’s 772 employees: −− 195 (25.26 per cent) were male and 577 (74.74 per cent) were female, and −− 601 (77.85 per cent) were ongoing employees and 171 (22.15 per cent) were non-ongoing employees. The following tables show staff statistics by location, gender, full-time and part-time status, and ongoing and non-ongoing. Table 8.3 Staff by location Level ACT NSO NSW APS 1 QLD SA TAS VIC WA Total 1 APS 2 2 2 17 APS 3 8 6 77 APS 4 6 12 60 APS 5 4 23 43 APS 6 2 23 6 EL 1 4 33 33 EL 2 2 15 SES 1 2 SES 2 3 Total NT 28 119 1 18 59 7 36 187 12 4 33 1 157 21 8 5 27 1 134 2 3 17 6 23 12 3 1 2 4 2 1 14 6 34 15 29 4 40 5 20 119 2 9 66 1 6 3 261 7 131 53 23 148 2 772 Note: Actual occupancy at 30 June 2015 includes full and part-time staff with the exception of judicial officers and casual employees. All figures are based on actual headcount. Legend SES – Senior Executive Service Officer NSO – National Support Office 216 FAMILY COURT OF AUSTRALIA Level Gender APS 1 Male APS 2 Female 1 Male 1 Female 4 Male 4 Female 4 9 Male 2 Female 4 APS 3 APS 4 APS 5 ACT Female 2 Male EL 1 EL 2 SES 2 Total 2 NT QLD SA TAS VIC WA Total 6 1 13 10 4 4 6 12 44 6 15 59 3 24 9 6 25 136 18 1 10 6 1 11 51 52 24 10 4 29 132 3 8 5 2 15 36 19 8 8 7 2 15 5 2 8 1 Female 3 8 29 Male 1 25 Female 2 Male SES 1 NSW 1 Male APS 6 NSO 2 1 25 4 22 1 111 1 5 23 4 30 2 1 15 4 4 2 2 5 15 7 3 10 8 5 Female 4 1 10 5 15 80 5 39 1 8 41 1 1 25 1 2 1 Male 2 Female 1 1 Male 2 2 28 119 2 261 7 131 4 53 23 148 2 772 ANNUAL REPORT 2014–2015 217 APPENDIXES 8 Table 8.4 Staff by gender APPENDIXES 8 Table 8.5 Staff by attendance status Level Attendance ACT NSO NSW APS 1 Part-time APS 2 Full-time 2 2 5 49 Part-time 1 1 APS 4 Full-time 6 Part-time 4 Part-time TAS VIC WA Total 45 4 4 14 5 25 137 28 5 2 2 11 50 9 53 26 9 3 29 3 7 3 3 1 4 19 38 20 8 5 21 4 5 1 2 19 5 Part-time 1 4 1 Full-time 3 29 21 Part-time 1 4 Full-time 2 15 Part-time SES 1 Full-time 2 SES 2 Full-time 3 28 14 13 1 119 4 2 29 APS 6 Full-time Total 14 6 7 EL 2 SA 1 11 APS 3 Full-time EL 1 QLD 1 Part-time APS 5 Full-time NT 2 3 1 136 21 1 118 6 16 4 34 6 1 12 4 1 14 85 12 5 2 4 6 34 16 10 2 1 7 53 7 2 1 1 2 13 1 2 1 6 3 261 7 131 53 23 148 2 772 Note: Judicial officers and the Chief Executive Officer, who are holders of public office, and casual employees are not included in the above tables. 218 FAMILY COURT OF AUSTRALIA Level ACT NSO APS 1 NSW QLD SA TAS VIC WA 1 APS 2 1 2 11 APS 3 4 5 55 APS 4 3 10 35 APS 5 2 21 35 APS 6 2 23 6 EL 1 4 31 28 EL 2 1 15 SES 1 1 SES 2 3 Total NT 17 111 Total 1 14 37 5 30 142 9 2 17 94 20 8 5 19 2 3 15 6 20 11 3 1 2 1 2 1 6 3 29 13 18 1 113 3 39 4 17 106 2 9 61 1 5 3 192 4 103 45 18 110 1 601 VIC WA Total Table 8.7 Non-ongoing staff by location and classification Level ACT NSO NSW APS 2 1 APS 3 4 1 22 APS 4 3 2 APS 5 2 2 NT QLD SA 8 3 5 2 25 11 3 8 1 6 3 TAS 4 22 2 6 45 2 16 APS 6 EL 1 EL 2 2 1 SES 1 Total 5 2 3 1 1 1 8 21 1 1 3 13 5 1 11 8 63 1 69 3 28 8 5 38 1 171 ANNUAL REPORT 2014–2015 219 APPENDIXES 8 Table 8.6 Ongoing staff by location and classification APPENDIXES 8 Table 8.8 Indigenous staff by location, gender and employment status Employment Status Gender ACT NSO NSW Ongoing Female NT QLD 4 SA TAS 1 1 Male Non-ongoing Female Total 1 VIC WA Total 1 7 1 1 1 5 1 2 2 2 Judicial officers At 30 June 2015, there were 33 judges, including the Chief Justice; 16 female and 17 male. Table 8.9 Total number of judges, 30 June 2015 Location Judges New South Wales 14 Victoria 1 Chief Justice 6 Queensland 6 South Australia 3 Tasmania 1 Australian Capital Territory 1 Deputy Chief Justice 1 Total 220 FAMILY COURT OF AUSTRALIA 33 10 During 2014–15, 86 employees left the agency (45 were non-ongoing, 41 were ongoing employees), being an annual turnover rate of 11.1 per cent against total employee numbers (772) at 30 June 2015. Table 8.10 Workforce turnover Employment Type Reason Non-ongoing employees – 5.83% Resignation Total non-ongoing employees Ongoing employees – 5.31% Total 45 45 Inter department transfer 9 Redundancy 3 Resignation 19 Retirement age under 60 2 Retirement age 60 – 65 4 Retirement age over 65 4 Total ongoing employees 41 Total 86 Note: The above figures do not include non-ongoing employees whose actual period of engagement reached their non-ongoing contract date of expiry. ANNUAL REPORT 2014–2015 221 APPENDIXES 8 Workforce turnover 8 Agreement making APPENDIXES Enterprise Agreement The Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014 continued to operate during 2014–15. The Agreement has a nominal expiry date of 30 June 2014, however, under present arrangements it will continue to operate after that date until replaced or formally terminated. At 30 June 2015, 733* Family Court and Federal Circuit Court employees were covered by the Enterprise Agreement. Table 8.11 Family Court and Federal Circuit Court employees covered by the Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014 Level Female APS 1 Male Total 1 1 APS 2 43 15 58 APS 3 136 51 187 APS 4 132 25 157 APS 5 111 23 134 APS 6 29 10 39 EL 1 78 30 108 EL 2 37 12 49 Total 566 167 733 * Excludes casual employees 222 FAMILY COURT OF AUSTRALIA Offers of Australian Workplace Agreements (AWA) to agency employees ceased from 13 February 2008, in accordance with government policy; however, at 30 June 2015, 27 employees had enforceable AWAs in place. In some limited cases, the Family Court and Federal Circuit Court has used common law contracts and determination 24 instruments pursuant to the Australian Public Service Act 1999 to build upon existing AWA arrangements. Table 8.12 Employees covered by other agreements Australian Workplace Agreements Common law contracts Individual Flexibility Arrangements Determination 24 arrangements Level Female Male Total Female Male Total Female Male Total Female Male Total APS 1 0 0 0 APS 2 1 1 0 0 0 APS 3 0 0 0 0 APS 4 0 0 0 0 0 0 1 1 1 1 0 APS 5 1 0 APS 6 1 EL 1 2 6 8 1 2 3 1 5 6 EL 2 4 8 12 7 7 3 5 8 SES 1 1 1 2 1 3 4 0 0 SES 2 1 2 3 0 0 0 10 17 27 2 Total 12 14 0 5 10 15 0 1 2 1 2 1 1 2 4 ANNUAL REPORT 2014–2015 223 APPENDIXES 8 Other agreements APPENDIXES 8 Non-salary benefits Non-salary benefits provided by the Court to employees include motor vehicles, car parking, superannuation, access to salary sacrificing arrangements, computers including home-based computer access, membership of professional associations, mobile phones, studies assistance, leave flexibilities, workplace responsibility allowances (for example, first aid, chief and deputy chief fire warden, community language) and airline club memberships. Performance pay arrangements The Court’s industrial instruments do not include provision for performance based pay to employees. No employees received performance pay during 2014–15. Table 8.13 AWA minimum and maximum salary ranges by classification Classification Salary Range ($) APS 2 59,311 – 59,311 APS 3 N/A APS 4 N/A APS 5 84,754 – 84,754 APS 6 82,194 – 89,217 EL 1 102,137 – 130,000 EL 2 131,082 – 188,665 SES 1 175,434 – 209,650 SES 2 209,650 – 215,237 224 FAMILY COURT OF AUSTRALIA APS classification APS 1 APS 2 APS 3 APS 4 APS 5 APS 6 EL 1 EL 2 Salary rates on 1 July 2012 Salary rates on 1 July 2013 $42,779 $44,063 $43,937 $45,256 $45,745 $47,118 $46,841 $48,247 $49,395 $50,877 $51,945 $53,504 $54,740 $56,383 $56,129 $57,813 $57,583 $59,310 $61,356 $63,197 $62,950 $64,839 $64,562 $66,499 $66,325 $68,315 $68,404 $70,457 $70,330 $72,440 $72,036 $74,198 $75,867 $78,144 $82,285 $84,754 $91,831 $94,586 $95,497 $98,362 $99,161 $102,136 $108,424 $111,677 $111,736 $115,089 $120,081 $123,684 $121,079 $125,639 $124,095 $127,818 $127,264 $131,082 * Excludes casual employees Note: The Courts’ Enterprise Agreement came into effect on 1 July 2011, and, although it has passed its nominal expiry date of 30 June 2014, under present arrangements it will continue to operate until it is replaced or otherwise terminated. As a consequence, there was no salary rate increase on 1 July 2014. ANNUAL REPORT 2014–2015 225 APPENDIXES 8 Table 8.14 Classification structure and pay rates in accordance with the Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–2014* APPENDIXES 8 Appendix four Work health and safety Maintaining the health and safety of staff and all those who use the Court’s premises is integral to the values and business of the Court. The Court is committed to: −− a continuous improvement approach to comply with the Work Health and Safety Act 2011 and the Safety, Rehabilitation and Compensation Act 1988 −− providing and maintaining a healthy and safe workplace −− preventing injuries by managing risk, including identifying and mitigating workplace hazards to health and safety −− developing strategies aimed at preventing work-related injury and illness −− promoting awareness and understanding of work health and safety within the Court −− fostering a cooperative relationship between the Court and its workers which provides for constructive consultation on health, wellbeing, safety and welfare at work, and −− monitoring and evaluating work health and safety performance to assess the effectiveness of the measures taken. During 2014–15 the Court continued to work to achieve this through: −− promoting the importance of health, safety and wellbeing through encouraging discussions at team meetings −− actively preventing work-related injury and illness via regular workplace checks and inspections −− providing access to information, training, professional support and advice on workplace health and safety issues, via the Court’s intranet, training programs, e-learning and induction −− consulting with staff and their representatives on the ongoing review of the Work Health and Safety Management Plan, the Rehabilitation Management System and the Work Health and Safety Strategic Plan 2014–16 −− advising managers and staff of their health and safety responsibilities, and −− ensuring health and safety representatives have the time and resources to reasonably perform their roles. 226 FAMILY COURT OF AUSTRALIA −− development and implementation of the Court’s Work Health and Safety Management Plan −− continued implementation and review of the Rehabilitation Management System −− development and implementation of the Court’s Work Health and Safety Strategic Plan 2014–16 −− drafting of Work Health and Safety Risk Assessment Guidelines −− development of Due Diligence training for staff of the Court −− review of reporting processes which included the implementation of a new Hazard Notification and Report Form −− advising all management and staff of their legislated obligations, accountability, consultative requirements, communication and leadership responsibilities in relation to health and safety −− providing all registry and business unit managers with resources for early intervention including roles and responsibilities, and −− monitoring of national issues and trends through the National Work Health and Safety Committee. Ongoing wellbeing initiatives included: −− reconvening of the National Work Health and Safety Committee, with meetings held twice a year −− re-establishment of the Health and Safety Representative Network and the First Aid Officer Network. Meetings are held twice a year providing members with the opportunity to network. Members can also access tools and information online as well as obtain support from the human resources team −− providing regular health and safety updates through the quarterly HR Newsletter −− ergonomic assessments of workstations, provision of ergonomic furniture, access to a free employee assistance program, annual influenza vaccinations, access to peer support officers, first aid officers and harassment contact officers were all provided for the Court’s employees on an ongoing basis −− the Court’s local health and safety committees continued to meet throughout 2014–15. No locations reported health and safety audits requiring serious investigations during the year, and −− re-launch of the peer support network with nine people attending specialist counselling training. ANNUAL REPORT 2014–2015 227 8 APPENDIXES The Court recognises that effective health and safety management reduces the social and financial costs of work-related injury and illness. Specific initiatives taken by the Court during 2014–15 to ensure the health, safety and welfare of staff included: APPENDIXES 8 Workers’ compensation and early intervention management Consistent with the Court’s continuous improvement approach, we have realised a decrease in the Court’s workers compensation premium for a third consecutive year. The Rehabilitation Management System (RMS) outlines the Court’s approach to wellbeing and rehabilitation, through identifying suitable approaches for effectively managing the incidence and severity of work-related injury/illness and to assist employees to return to work following an absence. The RMS has been in place for two years and its implementation is further supported through activities identified in the Work Health and Safety Strategic Plan 2014–16. The Court continues to proactively manage its workers compensation cases and early intervention, which has further contributed to reducing the total future costs of all claims. 228 FAMILY COURT OF AUSTRALIA Advertising and market research Under sections 311A of the Commonwealth Electoral Act 1918, the courts are required to disclose particulars of payments of $12,566 or more (inclusive of GST) for advertising, market research, polling organisations, direct mail and media advertising. The Family Court and Federal Circuit Court spent a total of $17,479 (GST inclusive) during the 2014–15 financial year in advertising and market research, comprising mainly payments to media advertising organisations for recruitment notices. During 2014–15, the Family Court and Federal Circuit Court did not conduct any market research or advertising campaigns. ANNUAL REPORT 2014–2015 229 APPENDIXES 8 Appendix five APPENDIXES 8 Appendix six Ecologically sustainable development and environmental performance The following information is provided in accordance with Section 516A of the Environment Protection and Biodiversity Conservation (EPBC) Act 1999. Court activities and ecologically sustainable development As noted in its Environmental Policy, the Court: “…recognises the importance of implementing sound environmental practices in all court functions…” This overarching commitment to ecologically sustainable development (ESD) was implemented in a number of ways by the Family Court and Federal Circuit Court during 2014–15. Impacts on the environment The Court impacts on the environment in a number of areas, primarily in the consumption of resources. Table 8.15 lists environmental impact/usage data where available (noting data is for the Family Court and Federal Circuit Court). Table 8.15 Family Court and Federal Circuit Court environmental impact/usage data, 2012–13 to 2014–15 2012–13 2013–14 2014–15 Energy usage privately leased sites (stationary) 6490 GJ (Giga joules) 6237 GJ Data not available until October 2015 Transport vehicles— energy usage 6100* GJ 6035 GJ 5871 GJ Transport Flights (estimated) 3,101,516 kms 3,461,665 kms 2,843,969 kms 860 tonnes CO2 962 tonnes CO2 783** tonnes CO2 Paper usage (office paper) 27,181 reams 23,964 reams 30,385 reams * this figure was originally reported as 6035 GJ. The correct figure is listed above. ** this figure does not include the emissions for 45,830 kms travelled under a new travel booking provider for the courts which commenced in May 2015 (emission figures not available at this time). The 45,830 kms is included in the total kilometres travelled listed above. 230 FAMILY COURT OF AUSTRALIA Environmental Management System The Court’s Environmental Management System (EMS) has many of the key elements now in place. These include: −− an environmental policy outlining the Court’s commitment to environmental management −− an environmental risk register identifying significant environmental aspects and impacts for the Court and treatment strategies to mitigate them −− an environmental legal register to identify any relevant environmental legal requirements for the Court (this register also includes other requirements such as applicable Australian Government policy requirements) −− an EMS manual outlining procedures for each element of the EMS, as well as summary information on each element, and −− a range of forms to accompany the EMS elements as required. Other measures During 2014–15, the Court worked within its EMS to minimise its environmental impact through a number of specific measures, either new or continuing. Energy −− annual stationary energy use continued to reduce as noted in Table 8.15 (2014–15 data is not available until October 2015) −− electricity contracts were reviewed to ensure value for money. Energy supply contracts negotiated in recent years has resulted in estimated savings of $15,000 during 2014–15, and −− ongoing staff education to reduce energy use where possible, such as shutting down desktops and switching off lights and other electrical equipment when not in use. Information technology −− in addition to the auto desktop shutdown program that commences at 7pm, staff continued to be encouraged to shut down their desktops as they leave work to maximise energy savings −− e-waste was recycled or reused where possible, including auctioning redundant but still operational equipment −− ensuring ICT Sustainability Plan 2010–15 equipment standards are met when procuring new equipment, and −− ensuring fully recyclable packaging where possible. ANNUAL REPORT 2014–2015 231 8 APPENDIXES Measures to minimise the Court’s environmental impact APPENDIXES 8 Paper −− most facsimile machines were set to email to reduce printing costs −− affidavits of 100 pages or more are no longer printed −− one-sided paper was reused for notepaper in some registries −− clients were encouraged to use the online portal system, and staff were encouraged to send emails rather than letters where feasible −− secure paper (confidential etc.) continued to be shredded and recycled for all court locations −− non-secure paper recycling was available at 19 sites, and −− most printers were set to default double sided printing and monochrome. Waste/cleaning −− cleaning contracts for the Commonwealth Law Courts (via the Department of Finance who act as the lessor) and the majority of the privately leased sites came into effect in 2014. Provision for waste commingled recycling (such as non-secure paper, cardboard, recyclable plastics, metals and glass) forms a part of both contracts, with regular waste reporting included in the contract requirements for the privately leased sites −− printer toner cartridges continued to be recycled at the majority of sites −− recycling facilities for staff personal mobiles were permanently available at 11 sites −− electronic media (CDs, work mobiles etc.) continued to be securely shredded and components recycled where possible −− as noted previously, secure paper recycling was available at all sites, and −− fluorescent light globes continued to be recycled for all sites. 232 FAMILY COURT OF AUSTRALIA −− the Environmental Champions Network (ECN) continued to offer the opportunity for staff to provide input about environmental matters for the courts. The volunteer membership comprises 17 members representing 13 sites nationally. Projects in 2014–15 included: –– Earth Hour –– a national ‘Transport Challenge’, where staff earned points for walking, riding etc. or using public transport to go to and from work over a two week period, as well as for exercising (as a points option encouraging healthy behaviour for those who could not use alternative transport) –– Christmas electronic equipment shutdown drive –– ECN internal online national ‘community’ for interactive communication between members, and –– an environmental management intranet page provided information on environmental issues for the courts −− regular articles about the courts’ environmental status were included in the national internal e-newsletter Courts Exchange, and −− a court-specific ‘envirosmart’ logo was used as branding when promoting environmental initiatives. Property Fitouts and refurbishments continued to be conducted in an environmentally responsible manner including: −− recycling demolished materials where possible −− maximising reuse of existing furniture and fittings −− engaging consultants with experience in sustainable development where possible and including environmental performance requirements in relevant contracts −− maximising the use of environmentally friendly products such as recycled content in furniture and fittings, low VOC (volatile organic compounds) paint and adhesives, and energy efficient appliances, lighting and air conditioning, and −− installing water efficient appliances. Travel Whilst some travel is unavoidable, staff are encouraged to consider alternatives if possible, including using videoconferencing facilities. −− As noted in Table 8.15, travel in 2014–15 reduced in comparison to 2013–14 for both flights and vehicle travel. ANNUAL REPORT 2014–2015 233 8 APPENDIXES Corporate culture/communication APPENDIXES 8 Review and improvement strategies As is noted in its Environmental Policy under the EMS, the Court is committed to ‘continual improvement in environmental performance’. Reviews of environmental impacts and improvement strategies are periodically conducted. In 2014–15 the Court: −− reviewed its environmental risk register (significant environmental aspects and impacts), and −− collected and reported relevant energy use data under the Energy Efficiency in Government Operations Policy. Additional ESD implications In 2014–15, the Court did not administer any legislation with ESD implications, nor did it have outcomes specified in an Appropriations Act with ESD implications. 234 FAMILY COURT OF AUSTRALIA Grant programs The Family Court and Federal Circuit Court made no grant payments during 2014–15. ANNUAL REPORT 2014–2015 235 APPENDIXES 8 Appendix seven APPENDIXES 8 Appendix eight Committees Judicial committees, 30 June 2015 Committee Terms of reference Court Policy Committee −− To support the Chief Justice in the governance of the Court and to provide advice on strategy and the future direction of the Court. Chief Justice Bryant (Chair) Standing Committee Terms of reference Finance −− To provide judicial input to the Court’s annual budget in relation to the funding and resourcing of judicial work, including the national calendar for interstate judicial travel. Justice Berman (Chair) –– Budgeting –– Judicial remuneration –– Audit and risk Rules Justice Ryan (Chair) Court Performance Justice Austin (Chair) −− To consider all necessary or proposed rule changes. Section 123 of the Family Law Act 1975 provides that a majority of judges may make rules of court in relation to practices and procedures to be followed in the Family Court. −− To ensure the implementation and maintenance of case management systems designed to achieve maximum efficiency in the discharge of the Court’s work. –– Case management –– Magellan Court Services Justice Forrest (Chair) –– Cultural diversity –– Unrepresented litigants –– Property management −− To oversee and report on the provision of services to the public, including the equitable delivery of access to justice, mindful of barriers created by the cost of litigation, race, religious, cultural and language diversity, family violence and physical and mental health disabilities –– Library −− The provision of services to judges and staff. –– Family violence −− The Court’s maintenance and storage of its records. –– Children’s –– IT judicial requirements 236 FAMILY COURT OF AUSTRALIA Terms of reference Professional Development and Judicial Welfare −− To develop, implement and oversee the ongoing judicial education in the Court, including orientation for new appointments, by formulating a comprehensive plan for judicial education. Justice Ainslie-Wallace (Chair) –– Professional development –– Judicial welfare –– Research and ethics −− To put in place and monitor mechanisms to support judges to maintain resilience. −− To oversee the research and ethics committee. Senior management committees, 30 June 2015 Title Chair Members Terms of reference Chief Executive Officer’s Management Advisory Group Chief Executive Officer Family Court and Federal Circuit Court (Richard Foster) −− Executive Director, Corporate To provide operational and policy advice to the Chief Executive Officer regarding key areas that are likely to be affected by the integration of the administrations of the Family Court and the Federal Circuit Court. −− Executive Director, Client Services −− Executive Advisor, Family Court −− Executive Director Operations, Federal Circuit Court −− Principal Registrar, Family Court −− Principal, Child Dispute Services −− Principal Registrar, Federal Circuit Court −− Regional Registry Managers −− Director of Administration, Federal Circuit Court −− Director, Human Resources −− Chief Information Officer ANNUAL REPORT 2014–2015 237 APPENDIXES 8 Standing Committee APPENDIXES 8 Title Chair Members Terms of reference Audit and Risk Committee Brian Acworth (external member) Members Monitor and where necessary recommend improvements to: −− Maria Storti (external member) −− Regional Registry Manager South Australia and Northern Territory (Greg Thomas) −− Regional Registry Manager Queensland (Jamie Crew) Observers −− Executive Director Corporate and CFO (Adrian Brocklehurst) −− ANAO representatives (including KPMG) −− RSM Bird Cameron representatives −− RSM Bird Cameron also provide secretariat services −− Risk management identification and amelioration −− Internal control processes (including fraud control) −− The financial reporting process −− The functioning of the internal audit unit −− The external audit process −− Processes for monitoring compliance with legislation, regulations and government policy Maintain an effective working relationship with the ANAO 238 FAMILY COURT OF AUSTRALIA Chair Members Terms of reference National Consultative Committee Chief Executive Officer’s representative – Director, Human Resources (Claire Golding) Members are selected by vote and represent: Consultative forum for staff about issues with a national perspective, such as industrial democracy, security, the strategic objectives of the courts, equal employment opportunities, new technology, accommodation and amenities, and personnel and staffing policies and practices. −− Associate (Megan Cunnane) −− Client Services – major registries (Chris Cole) −− Client Services – regional registries (Duncan Fyfe) −− National Enquiry Centre (Ebony Fenner) −− Family Consultant (Louise Salmon) −− National Support Office (Annie Fenn) −− Registrar (Athena Sikiotis) −− Secretariat (Jane Morgan) −− A representative from the Community and Public Sector Union is also invited to attend Delegates present staff views on issues that affect the management and future direction of the courts and provide feedback and briefings to the workplace nationally. ANNUAL REPORT 2014–2015 239 8 APPENDIXES Title APPENDIXES 8 Title Chair Members Work Health and Safety Director Human Resources (Claire Golding) −− Executive Director, Corporate Services (Adrian Brocklehurst) −− National Property Manager (Akasha Atkinson) −− Health and Safety representative (Brian Hartley) −− First Aid Officer (Bernadette Henderson) −− Registry Manager (Greg Johannesen) −− Workforce and Policy Manager (Jane Morgan) −− Work Health and Safety Advisor (Lisa Wilson – Secretariat) −− Director, Procurement and Risk (Patrick Lamb) −− Case Manager and Wellbeing Adviser (Sharon Briggs) 240 FAMILY COURT OF AUSTRALIA Terms of reference External involvement The Family Court has a number of strategies for strengthening its partnerships with clients and other stakeholders within the family law system, such as legal practitioners, non-government organisations and government agencies and departments. External stakeholders at the strategic level influence, either directly or indirectly, the direction of the family law system within Australia. They include: −− the Attorney-General’s Department −− other government departments and agencies −− child welfare authorities −− the Department of Human Services −− legal services commissions and community legal centres −− law societies and the Law Council of Australia −− community-based and non-government organisations, and −− the Australian Federal Police. Relationships with these groups are managed either by the Chief Justice, the Deputy Chief Justice, other judges on behalf of the Chief Justice, the Chief Executive Officer and/or other senior executives. There are a number of established channels through which external stakeholders may inform the Court and affect its processes and client service delivery, including the following. Family Law Council The Family Law Council, established by the Attorney-General under section 115 of the Family Law Act 1975, confers with the Court in the course of its consideration of particular aspects of family law. The Court has judges appointed to the council and senior executives as observers at its meetings. Australian Institute of Family Studies The Australian Institute of Family Studies was established under section 114B of the Family Law Act and is a forum for exchange of information and research. Family Law Section of the Law Council of Australia The Chief Justice and the Deputy Chief Justice meet quarterly with the Family Law Section of the Law Council of Australia. There are regular liaison meetings between the state law societies and bar associations and each of the Court’s registries. ANNUAL REPORT 2014–2015 241 APPENDIXES 8 Appendix nine APPENDIXES 8 Family Law Forum The Chief Justice chairs the national Family Law Forum, which consists of representatives from the Family Court, Federal Circuit Court, the Family Law Council, the Family Law Section of the Law Council of Australia, National Legal Aid, the Attorney-General’s Department, the Department of Families, Community Services and Indigenous Affairs, Child Support, the Australian Institute of Family Studies, non-government organisations and community legal centres. In addition to the Family Law Forum, a number of external stakeholders contribute to court direction by contributing to or being members of various court committees, for example, as members of the Court’s Magellan Committee and the Audit and Risk Committee. For more information on court committees, see Appendix eight. Local registry consultations and other activities for improved service delivery Ongoing engagement with local community-based organisations, community forums, law societies, family law pathway networks, volunteer networks and other government agencies, including many at the State level, was again a priority of registries in 2014–15. Local pathways groups or networks continued to be a key forum for engagement. Pathways is a family law interagency network, established in 2005 and funded by the Federal Attorney-General’s Department. It aims to facilitate a more integrated family law system, to include lawyers and community-based agencies that deal with separated families, family dispute resolution and associated issues such as family violence. Each network develops and maintains cross-sector training to help build stronger working relationships in the family law system. Regular consultation also provides feedback about users’ experiences of registry services and the courts. This leads to service improvements and ensures that the courts are better placed to make effective referrals to community-based services for clients who may require ongoing support. In addition to general consultations, registries engaged with community-based organisations and other jurisdictions about best practice approaches to support those clients who are subject to, or fear, violence from their partner, former partner or other family members. Some of the regional highlights during the year follow: New South Wales/Australian Capital Territory Sydney −− Key collaborative engagements continued in 2014–15, with the following services being delivered in the Sydney registry: –– expanded Legal Aid Family Law Duty Service –– Legal Aid NSW Court Ordered Mediation Program –– Information and Referral Service (provided by the Sydney City Family Relationship Centre), and –– Women’s Family Law Support Service. −− Continuing Legal Education seminars were held approximately every two months for members of the profession. 242 FAMILY COURT OF AUSTRALIA −− A Child Dispute Services representative attended meetings of the Greater Sydney Families in Transition Group (Pathways). Newcastle −− Staff from the Child Dispute Services team attended the monthly Greater Newcastle Family Law Pathways Network (FLPN) meetings. The judiciary presented at FLPN events on Indigenous issues and at the annual FLPN conference on ‘Mental Health and Family Law’. Child Dispute Services staff also presented at two conferences on the topics of drug and alcohol and mental health issues. −− Judicial officers and staff held quarterly meetings with members of the legal profession. −− Judicial officers and registrars attended the annual conference of the Hunter Valley Family Law Practitioners Association. −− Regular lunchtime seminars were held for members of the legal profession, with judges, lawyers and special guest speakers presenting on topics such as: –– Commonwealth Courts Portal –– FACS intervention in court proceedings –– divorce applications –– Magellan list and the role of the Independent Children’s Lawyer –– Section 106B and transactions to defeat claims –– dealing with unrepresented litigants –– privilege –– caveats and caveatable interests, and –– parents and children with mental health issues. −− The registry hosted visits from students from the University of Newcastle as part of their family law training program, as well as high school students conducting mock trials. Wollongong −− The management team engaged with the local legal profession to work through administrative issues, and the Child Dispute Services representative attended local Pathways meetings. Parramatta −− The Early Intervention Unit (EIU) duty solicitor scheme continued, with two or three full-time solicitors onsite. EIU services are delivered to increase access to earlier, expert legal assistance for unrepresented individuals seeking legal help; assist clients to take timely and appropriate action to progress or resolve their family law matters efficiently and effectively; and improve the efficiency of the courts by reducing the impact of unrepresented litigants on the workload of registry staff and the court process. Significant numbers of matters were settled at mediation, which otherwise would have been listed before a judicial officer. ANNUAL REPORT 2014–2015 243 8 APPENDIXES −− The Magellan Steering Committee met in February 2015. The expansion of the Magellan protocol that commenced in March 2014 has seen a broad spread of reports across 15 districts. APPENDIXES 8 −− The Court Ordered Mediation Program (COMP), which began as a pilot at Parramatta registry in 2011, continues to operate with one permanent full-time equivalent Legal Aid mediator onsite. Parties in children’s matters may be referred (or ordered) to COMP at any stage of the litigation process if there is a connection to Legal Aid NSW (i.e. at least one party has Legal Aid funding or if an Independent Children’s Lawyer has been appointed in the matter). COMP has resulted in full or partial settlement for a majority of matters, saving a significant number of court days and legal aid funded days. −− Family consultants attended a national Independent Children’s Lawyer training program – a three day event held in July–August 2014 and hosted by Legal Aid NSW. −− A pilot commenced in January 2015 for a permanent Aboriginal Legal Service solicitor available daily from 9.00am –1.00pm, dealing with parenting matters. −− The Family Law Settlement Service (FLSS) is a joint initiative of the courts, the NSW Bar Association and the Law Society of NSW. FLSS assists with financial/property matters, usually at the post-conciliation conference and pre-final hearing stage of proceedings. The NSW Law Society met with Parramatta judicial officers and the Parramatta legal profession to explain the FLSS process. The FLSS settlement rate has also positively contributed to a material saving of court days. −− Staff continued to provide a significant number of briefings to secondary, TAFE and university students. −− The Family Court case management judge, the Federal Circuit Court coordinating judge, other judicial officers, and the registry management team, met regularly with members of the legal profession. −− The senior family consultant continued to facilitate Family Relationship Centre (FRC) attendance at court, as part of FRC training and familiarisation. −− Registrars and family consultants attended a Greater Sydney Family Law Pathways education and networking event at which keynote speakers addressed dealing with the views and rights of children. The senior family consultant attended steering group meetings and local interagency events held by Greater Sydney Family Law Pathways. −− A Parramatta registrar, whose first language is Vietnamese, was guest speaker at a NSW Vietnamese Women’s Association seminar (in partnership with Liverpool Multicultural Health Service) on the subject of ‘Improving the wellbeing of Vietnamese seniors and planning ahead’. This registrar was also guest speaker at a Vietnamese community conference ‘Law in your daily life’ on the subject of family law. Finally, representatives from NSW health programs, (Transcultural Mental Health Service and Multicultural Problem Gambling Service) have spoken at a Parramatta Child Dispute Services team meeting. −− The senior family consultant attended a ‘Forced Marriage Workshop’, convened by the Federal Attorney-General’s Department. −− A family consultant was the keynote speaker at the opening of the new premises for Blacktown Children’s Contact Centre. 244 FAMILY COURT OF AUSTRALIA −− The family consultant continued to chair the NSW Central West FLPN. This group provides a bi-monthly forum for family law professionals in the NSW Central West region, with the forum being held via video link between Dubbo and Bathurst. The FLPN held three training events in the NSW Central West for legal practitioners and family dispute resolution practitioners during the financial year. −− The family consultant provided an overview and orientation of the registry for new family dispute resolution practitioners from the Dubbo FRC. Canberra −− The Senior Family Consultant has regular interaction with ACT Pathways. ACT Pathways meets regularly to plan and develop strategies for seamless referrals for clients between the various family law service providers in the ACT. The group also undertakes educative activities about family law. −− The Senior Family Consultant is a committee member of the Australian Association for Infant Mental Health Incorporated for the Canberra region. The group meets monthly to discuss raising awareness of the importance of psycho-social development in infancy through education, advocacy, research and professional networking. South Australia/ Northern Territory −− During 2014–15 the Adelaide registry has been active in promoting electronic filing with practitioners and unrepresented clients. Staff have also undertaken further training to enable them to assist clients in accessing the Commonwealth Courts Portal. −− The registry has implemented a practice for providing information and procedural advice via email for those clients with access to email facilities. −− Other activities in South Australia included: –– Continued involvement with stakeholder and community groups, including Pathways, Family Relationship Centres, Children’s Contact Services, family law practitioners, Grandparents for Grandchildren Inc., law students from the Adelaide University and the University of South Australia, and the South Australian Police call centre staff training. –– Facilitated a court user satisfaction survey and coordinated the involvement of university students to assist with the collection of survey data. –– Hosted the Australian Advocacy Institute advocacy skills training workshop. –– Hosted a visit from Ms Silvia Atiola from the Legislative Assembly of Tonga. Ms Atiola was undertaking a research project entitled ‘Advancing Domestic Violence Victim’s Access to Justice in Tonga: Barriers preventing Victim’s Access’. The primary purpose of the visit was to explore access to justice for women escaping family violence and see what could be implemented in Tonga. Ms Atiola also took the opportunity to look at how the Adelaide registry identified security concerns and initiated safety plans for clients who have concerns when attending court events. –– Convened a NAIDOC Week planning committee with the Federal and South Australian state courts. ANNUAL REPORT 2014–2015 245 8 APPENDIXES Dubbo APPENDIXES 8 Queensland −− The Brisbane registry has maintained a collaborative approach with the State Magistrates Court in maximising the use of their Justice of the Peace (JP) service to the community. Presentations were conducted in October 2014, and February and March 2015 to the JP Branch. The presentations focused on the particular requirements for witnessing family law documents and to encourage volunteers to offer time as JPs in the registry. −− Brisbane registry staff continued meetings with the Brisbane Magistrates Court. −− Brisbane registry also held regular meetings with family law practitioners, Legal Aid, the Department of Human Services, Child Support and the Magellan Stakeholders Group. These meetings provide opportunities for information exchange and building stronger networks across the family law system. −− The benefits of eFiling continued to be promoted to clients, with Queensland, once again, experiencing the largest volume in the number of documents eFiled. −− The Registry Manager and staff representatives attended regular meetings with the North Queensland Domestic Violence Resource Service, the Family Law Pathways Network, the Family Relationship Centre (Centacare), and Relationships Australia, as well as ad hoc meetings with the profession and representatives from State Government departments. −− The Family Law Pathways Network hosted the Legal and Community Sector Forum at the Townsville registry on 16 December 2015 and Justice Tree spoke on considering the needs of children in the context of domestic and family violence, child abuse and substance abuse issues of one or both, of the parents. −− Presentations were made to JPs and Commissioners for Declarations at the invitation of the JP Branch in North Queensland. −− The Registrar conducted presentations to the Profession on Urgent Applications and Preparing for Financial Conferences in North Queensland. 246 FAMILY COURT OF AUSTRALIA Melbourne −− Regular liaison continued with the family law section of the Law Institute of Victoria (via the monthly Court Practice Committee), the Family Law Section of the Victorian Bar (via the Case Management Judge’s regular consultations with the Chair) and with the Victorian Legal Aid Commission (via meetings with relevant senior managers). Matters discussed included case management processes, the commencement and collection of new fees, the implementation of the international court excellence framework, and any issues arising with respect to registry services and facilities. −− The collaborative relationship between the federal family law jurisdictions and state child welfare authorities continued and the initiative of a co-located child protection worker at the Melbourne and Dandenong registries was consolidated. The vision was that working together with the dedicated focus of a specialist senior child protection practitioner, would ensure professional, sensitive and well-targeted responses to children and young people who are at significant risk of harm. This work was steered by a committee comprising the courts, the Victorian Department of Health and Human Services and Victoria Legal Aid. Funding was assigned by the Department of Health and Human Services and the Federal Attorney-General’s Department to evaluate this initiative. That evaluation has been briefed to the Australian Institute of Family Studies who will report in 2015. Anecdotal reports from judges, the Victorian Department and the registries is that this initiative is achieving the objective of ensuring exchange of relevant and timely information so that arrangements can be made to protect children at risk. −− Justice Bennett re-established the Court Liaison Committee which includes the President of the Children’s Court, the Deputy Chief Magistrate, Victoria Legal Aid, Victoria Police, the Australian Federal Police and the Department of Health and Human Services. Early discussions have focussed on collaboration to reduce risk in complex family cases. −− Significant support of Victoria Pathways has continued, including helping with the design of events and providing a venue for those events. The Victorian Regional Coordinator for Child Dispute Services is central to this support of Pathways. −− The registry hosted a Japanese delegation of Family Court judges and senior administrators, with a special interest in Hague cases, and specifically in the development of a specialised mediation service in these cases as Japan is now a signatory to the Convention. This collaborative initiative, under the leadership of Justice Bennett and funded by the Federal Attorney-General’s Department (with further funding contributions by Victoria Legal Aid, Relationships Australia and a number of law firms) involves a delegation of Australian family law professionals travelling to Japan in 2015 to participate in an intensive, cooperative training program around The Hague Convention on the Civil Aspects of International Child Abduction (see page 45 for more information). ANNUAL REPORT 2014–2015 247 APPENDIXES 8 Victoria/Tasmania APPENDIXES 8 Dandenong −− Quarterly meetings were held with the registrar and the three agencies providing free legal advice at the registry. The purpose of the meetings is to exchange information about process changes and registry practices, particularly as they relate to unrepresented litigants. −− As part of the collaborative relationship with the Department of Health and Human Services (Victoria), the registry manager facilitated and improved the exchange of information between the registry and the local region of the Victorian Department. Several meetings were held during the year between Dandenong judges, senior registry staff and senior staff of the Department of Health and Human Services, including the part-time co-located child protection liaison officer, in order to foster cooperation and understanding. −− Quarterly meetings of community-based legal practitioners, local Family Relationship Centres, Victorian Family Pathways Network and other community-based dispute resolution services were held. It is a forum of service providers with a common client base, sharing information and discussing family dispute resolution issues and challenges. Tasmania −− The Tasmania Family Violence Consultative Committee forum is convened biannually and includes members of the community sector, Department of Justice (Safe at Home), Department of Health and Human Services, Tasmania Police and staff of the Family Court and Federal Circuit Court. The forum is convened by Senior Family Consultant Antonia Dunne and is arranged in Hobart with video link to Launceston. Discussions have included the courts’ safety plan process, user satisfaction survey results in relation to interviewee’s feeling of safety when attending court, Professor Chisholm’s report The Sharing of Experts’ Reports between the Child Protection System and the Family Law System, the courts’ Family Violence Plan, family violence training modules and professional development for family consultants, and the family violence screening tool pilot. −− Registrar Andrew Weidman convenes and chairs quarterly meetings between the courts, Child Protection and Legal Aid Commission Tasmania to raise new developments, discuss stakeholder concerns and review the informal protocol between the courts and Child Protection. −− The registrar delivered a lecture to family law students at the University of Tasmania Law School on conciliation conferences, chaired by registrars in financial matters and family consultants have presented to the Tasmanian Young Lawyers Group. −− The Tasmanian registries actively support both the southern, northern and north west family law pathways groups. 248 FAMILY COURT OF AUSTRALIA Judicial activities In addition to hearing and determining cases, the Family Court’s judges actively contribute to the development of the law and legal education, both in Australia and internationally. This is achieved through attending conferences and seminars; membership of relevant bodies; presenting papers and lectures; addressing academic institutions, professional associations and community-based organisations; meeting international delegations and liaising with judicial colleagues around the world. Many judges also serve as members of organising committees for conferences as well as working in the community with a variety of legal and non-legal organisations. A summary of conferences and seminars attended and papers delivered by the Chief Justice and Family Court judges during 2014–15, and other activities undertaken during this period, follow: Chief Justice’s activities Conferences attended and papers delivered 3–5 July 2014 5th LAWASIA Family Law and Children’s Rights Conference and IAML Hague Symposium in Sapporo, Japan. Paper delivered: Visitation Enforcement: Enforcement of visitation orders and parental alienation by spouses and children: an Australian perspective 30 July–1 August 2014 13th AIFS Conference 2014. Paper delivered: Representing the best interests of children and young people and facilitating their participation in family law proceedings 7–8 August 2014 Human Rights Under the Charter: The Development of Human Rights Law In Victoria conference at the Supreme Court of Victoria. Paper delivered: The international experience in human rights law 15 August 2014 Association of Family and Conciliation Courts (AFCC) Australian Chapter conference in Melbourne. 12 September 2014 7th Australian Institute of Judicial Administration’s Appellate Judges’ Conference in Sydney. 22 September 2014 Australian Leadership Awards Fellowship Programme in Sydney Women’s Access to Justice in the Family Law in the Pacific. 23 September 2014 Australian Institute of Judicial Administration Court Administrators’ Conference in Sydney. Paper delivered: Succession Planning ANNUAL REPORT 2014–2015 249 APPENDIXES 8 Appendix ten APPENDIXES 8 Conferences attended and papers delivered 24 September 2014 International Association of Court Administrators 7th International Conference in Sydney. Co-presented with Chief Justice Warren of the Supreme Court of Victoria. Paper delivered: Court Excellence and the Perfect Storm – International Perspectives on Justice Administration – 10 years On 24–26 September 2014 New Zealand Family Court Judges’ Triennial Conference in Wellington, New Zealand. 3–5 October 2014 Australian Women Lawyers 5th National Conference in Adelaide. 7–10 October 2014 Family Law Section 16th Biennial Conference in Sydney. Paper delivered: Heads of Jurisdiction State of the Nation 30 October 2015 Seminar at Levan Legal in Perth. Paper delivered: The Internationalisation of Family Law 5 November 2014 Family Relationship Services Conference in Adelaide. Paper delivered: Seeing and Hearing: the work of the Children’s Committee in enhancing children’s involvement in parenting proceedings 20–22 November 2014 Third meeting on Article 13(1)(b) in The Hague, Netherlands. 29–30 November 2014 Family Conference III – International Family Policy Conference in Istanbul, Turkey. Paper delivered: Modern Family – Surrogacy and its Problems 27 March 2015 Law Institute of Victoria Continuing Professional Development series in Melbourne. Paper delivered: Call for Inquiry into Commercial Surrogacy 17 April 2015 Australian Association of Women Judges lecture in Brisbane. Paper delivered: Surrogacy – whose rights are we concerned with? 29 April 2015 Affinity Intercultural Foundation, monthly lecture series in Sydney. Paper delivered: Surrogacy – a form of 21st century family 27–30 May 2015 52nd Association of Family Conciliatory Courts Annual Conference in New Orleans. 22 June 2015 National Judicial College of Australia’s National Judicial Orientation Program in Broadbeach, Queensland. 250 FAMILY COURT OF AUSTRALIA −− Attended as special guest The Family Law ‘Detection Of Overall Risk Screen’ (known as the DOORS) risk screening tool launch in Adelaide on 8 July 2014. −− Met with a Nigerian judicial delegation in Melbourne on 12 August 2014. −− Spoke at the Inaugural Women in the Tax Leadership Roundtable lunch in Melbourne on 20 October 2014. −− Attended the Australian Academy of Law’s Patron’s Address – ‘The Common Law Litigation Process – Time for a rethink?’ in Sydney on 23 October 2014. −− Attended the National Judicial College of Australia’s Heads of Jurisdiction Leadership Program in Coogee on 23–24 October 2014. −− Spoke at the Australian Association of Women Judges’ launch of the book Australian Feminist Judgments: Writing and Rewriting the Law in Brisbane on 2 December 2014. −− Met with a Malaysian judicial delegation in Melbourne on 28 January 2015. −− Met with a Japanese judicial delegation in Melbourne on 6 February 2015. −− Launched the Australian Standards of Practice For Family Assessments and Reporting in Sydney with Chief Judge Pascoe of the Federal Circuit Court on 11 February 2015. −− Attended the 2015 Constitutional Law Conference and Dinner in Sydney on 13 February 2015. −− Participated in a roundtable discussion of the legal, social, economic, scientific and medical facets of surrogacy conducted by the House of Representatives Social Policy and Legal Affairs Committee on 5 March 2015. −− Participated in Law Institute of Victoria’s Continuing Professional Development series on 15 September 2014 and 27 March 2015. −− Organisation of the upcoming Commonwealth and Common Law International Family Justice Conference in Coogee 16–19 November 2015. −− Held regular meetings with the Family Law Section executive throughout the financial year. −− Attended quarterly Heads of Jurisdiction meetings. The Chief Justice is a Joint Director of Studies, Program Committee, World Congress on Family Law and Children’s Rights Inc. The Chief Justice is a board member of the Association of Family and Conciliation Courts (AFCC) and is President of the Australian Chapter of the AFCC. The Chief Justice is the sole patron of Australian Women Lawyers, a patron of the Court Network and a patron of Gordon Care. The Chief Justice is Chair of the working group to develop a Guide to Good Practice on the Interpretation and Application of Article 13(b) of the 1980 Hague Child Abduction Convention. ANNUAL REPORT 2014–2015 251 8 APPENDIXES In addition, the Chief Justice: APPENDIXES 8 Activities of judges Papers presented and conference, seminars and workshops conducted and/or attended −− Hunter Valley Family Law Practitioners’ Annual Conference, Hunter Valley (Children – Are they seen and not heard in the Courts?) July 2014. −− Child Dispute Services, national seminar series (Fathers and their children: attachment and the ongoing relationship of fathers in contemporary society) Dr Richard Fletcher, July 2014. −− Queensland Family Law Practitioners’ Annual Conference, Gold Coast (session chaired Spousal Maintenance) August 2014. −− Queensland Law Society, 29th Annual Family Law Residential, Gold Coast (The Intersection of Family Law and Succession Law) August 2014. −− Australasian Institute of Judicial Administration, Appellate Judges Conference, Sydney, September 2014. −− Australasian Institute of Judicial Administration, Court Administrators Conference, Sydney, September 2014. −− International Association for Court Administration, 7th International Conference, Sydney, September 2014. −− Queensland Family Law Practitioners, Brisbane (Caveats) September 2014. −− Queensland Child Protection Practitioners’ Association, Annual Oration (Making decisions in children’s matters: The role of social science evidence and children’s views) chair of oration by Professor Judith Cashmore. −− Australian Bar Association, Appellate Advocacy Course, Sydney, September 2014. −− University of Queensland, Presentation to Advocacy Students, Brisbane (Advocacy in the Appellate Jurisdiction of the Family Court of Australia) September 2014. −− Judicial College of Victoria, JOACAC Koori Twilight (Supports for Koori Offenders) Magistrate Rose Falla, September 2014. −− Queensland Family Law Practitioners’ Conference, Cairns, October 2014. −− Queensland Young Lawyers Association, Brisbane (Issues for Young Lawyers) October 2014. −− Family Law Section, National Conference, Sydney (session chaired on Hague Convention and participated in a parenting orders scenario) October 2014. −− Judicial Conference of Australia, Colloquium, Noosa, October 2014. −− Law Council of Australia – Family law section, 16th National Family Law Conference, Sydney, (Game Changers – the six most revolutionary decisions under the Family Law Act); Breakfast speech (Interaction of Child Protection and Family Law) October 2014. −− Family Law Practitioners Association Annual Conference, Cairns, October 2014. −− International Bar Association Annual Conference, Tokyo (The voice of the child in Hague Child Abduction proceedings: the Australian Experience) October 2014. 252 FAMILY COURT OF AUSTRALIA −− Annual Conference of the Judges of the Family Court of Australia, November 2014. −− Women’s Legal Service, White Ribbon Day Breakfast, Supreme Court, Brisbane, November 2014. −− Riverina Law Society, Annual General Meeting and CLE conference, Griffith (Interaction of Child Protection and Family Law) November 2014. −− Industrial Court of Queensland Annual Conference, Noosa (Litigants in person) November 2014. −− Family Court of Australia, National Registrars Training Day, Brisbane, (ATO & Darling and six defining cases) November 2014. −− First regional seminar of the Working Party on Mediation in South East Asia, International Islamic University, Malaysia, panelist plenary session (Wrongful removal and retention of children across international borders: an overview of regional perspectives and responses) November 2014. −− South East Asia Regional Seminar of the Working Party on Mediation in the Context of the Malta Process, Kuala Lumpur (An Overview of Australia’s Perspective on and Response to Wrongful Removal and Retention of Children Across International Borders) November 2014. −− Judicial College of Victoria, JOACAC Koori Twilight (Indigenous River Walk) November 2014. −− Melbourne University, Family and Children’s Law Research Group, Associate Professor Lisa Young, Murdoch University (Child Sexual Abuse Allegations and Family Law Act 1975 (Cth) s 60CC(2A): A New Era?) November 2014. −− Greater Sydney Indigenous Pathways, Indigenous Family Law Conference (The Family Law System) November 2014. −− Law Institute of Victoria, Leadership Lunch, White Ribbon Day, Rosie Batty, Phil Cleary, Ken Lay, November 2014. −− Australian Indonesia Partnership for Justice, Meeting with Indonesian judiciary, Jakarta (The progress on the International Framework for Court Excellence implementation in the Family Court of Australia) December 2014. −− Victoria Legal Aid, Insight Event, Melbourne, Keynote Address (Let’s Celebrate 10 Years of RDM … What’s Next?) December 2014. −− Melbourne University, Family and Children’s Law Research Group, Professor Susan B. Boyd, University of British Columbia and Dr Fiona Kelly, La Trobe, (Autonomous Motherhood? A Socio-Legal Study of Choice and Constraint) December 2014. −− Law Society of Northern Territory, Darwin (Interaction of Child Protection and Family Law) January 2015. −− Law Society of Northern Territory, Darwin, Start at the Top Family Law Conference, session chair (Child Protection Convention and Hague – How it Works) January 2015. −− Law Council of Australia, Family Law Section, Family Law Intensive, Sydney (The latest and greatest of 2014) February 2015. −− National Judicial College of Australia, Children’s Conference, Canberra, February 2015. ANNUAL REPORT 2014–2015 253 8 APPENDIXES −− Family Court of Australia, Continuing Legal Education seminars for local legal profession and students, Parramatta registry (Cross Examination on Affidavits) October 2014. APPENDIXES 8 −− Launch of Hellenic Australian Lawyers Association, Queensland Branch, Supreme Court, Brisbane, February 2015. −− National Judicial College of Australia, Children’s Voices in the Courts conference, Australian National University, Canberra, February 2015. −− National Judicial College of Australia, Judgment Writing Course, Adelaide (Writing better judgments) March 2015. −− Legal Conferences, Buenos Aires, Argentina and Havana, Cuba, March 2015. −− Greater Sydney Pathways Network, Annual ‘Main Event’, Sydney (What about what I want? How the courts deal with the child’s rights and views, and take them into account) March 2015. −− College of Law, CLE Family Law Autumn Intensive, Sydney (The Vexed Issue of Vaccination) March 2015. −− National Judicial College of Australia (Judges Speaking with Children) March 2015. −− University of Queensland, Presentation to family law students, Brisbane (Introduction to the Family Court) March 2015. −− Bar Association of Queensland Annual Conference, Gold Coast (Challenges of Litigants in Person) March 2015. −− Australasian Institute of Judicial Administration, Cultural Diversity & the Law conference, Sydney (Conference welcome and introduction of Attorney-General; Court Management and Leadership Enhancing Public Trust and Confidence in Courts and Tribunals) March 2015. −− Judicial College of Victoria, JOACAC Twilight, (Understanding Kinship), March 2015. −− Family Court of Australia, Continuing Legal Education seminars for local legal profession and students, Parramatta registry (Divorcing the Assets: Things you should know about tax and family law but were afraid to ask) March 2015. −− Family consultant presentation (Distortion, Distress, Disruption and Danger: Personality function and dysfunction in the context of parental separation) Dr Peter Krabman, March 2015. −− NSW Judicial Commission, Conference of District Court Judges, (Unrepresented Litigants) April 2015. −− Judicial College of Victoria, JOACAC Koori Twilight (A conversation on reconciliation) the Hon. Fred Chaney, April 2015. −− South Australian Pathways Network, Annual Forum, Adelaide (Panel discussion: Conflict, Trauma & Everything in Between) May 2015. −− Australasian Institute of Judicial Administration, Justice Without Barriers Conference, Brisbane, May 2015. −− Association of Family and Conciliation Courts, 52nd Annual Conference, New Orleans, May 2015. −− Annual Oration, Hellenic Australian Lawyers Association, Queensland Branch, Supreme Court, Brisbane, May 2015. −− Australasian Institute of Judicial Administration, Technology and the Courts conference, Brisbane, May 2015. 254 FAMILY COURT OF AUSTRALIA −− North Queensland Law Association Annual Conference, Hamilton Island (The Latest and Greatest in each Jurisdiction) May 2015. −− Griffith University Law School, Presentation, Brisbane (Gender Dysphoria) May 2015. −− Central West NSW Pathways Network, Forum, Dubbo, (What about what I want? How the courts deal with the child’s rights and views, and take them into account) May 2015. −− Victoria University, Lecture (The Operation of the 1980 Hague Child Abduction Convention and the 1996 Hague Child Protection Convention) May 2015). −− Address to the Symposium on Court Proceedings in the Era of Globalization, Tokyo, by electronic link to Japan (Australia’s Experience of Giving Evidence Remotely and the Hague Network of Judges) May 2015. −− Melbourne University Law School (Reflections of a Visiting Japanese Judge – A Seminar in English) Judge Aya Kobayashi, Tokyo District Court, Japan, May 2015. −− Meeting of Canadian and American Networks of Judges, New Orleans, co-authored with the Honourable Chief Justice Diana Bryant AO and presented by the Chief Justice Diana Bryant AO (Updates on the 1996 Hague Convention) May 2015. −− Queensland Legal Walk for Justice, May 2015. −− Child Dispute Services, national seminar series (Distortion, Distress, Disruption, Damage and Danger: Personality function and dysfunction in the context of parental separation) Dr Peter Krabman, May 2015. −− Child Dispute Services, national seminar series (Post-Separation Interventions in High Conflict Families) Professor Matt Saunders, May 2015. −− Family Court of Australia, Continuing Legal Education seminars for local legal profession and students, Parramatta registry (BFAs: the Good, the Bad and the (very) Ugly) May 2015. −− Family Court of Australia, National Registrars Training Day, Brisbane (The latest and greatest of 2014) June 2015. −− Brisbane Family Law Pathways Group (A View from the Bench) June 2015. −− St Vincent de Paul, CEO Sleepout, Brisbane, June 2015. −− The Hochelaga Lectures 2015: The Family Court and the wellbeing of the Child, Hong Kong University (The Handling of Parental Responsibility Disputes by the Australian Family Court Following a Decade of Reform) 24 June 2015. −− Wellbeing of the Child through the Hague Child Abduction Convention and Protection of Children Convention: An Asia-Pacific Symposium, Macao (Complementarity between the 1980 Hague Child Abduction Convention and the 1996 Hague Child Protection Convention: How the Conventions Support Each Other) 25–26 June 2015. −− Judicial Commission of NSW, National Reconciliation Week event, panel member (Violence at home is everybody’s business: legal responses to family violence) June 2015. −− NSW Law Society, 5th National Access to Justice and Pro Bono Conference, panel member (Human rights in the home: a conversation) June 2015. ANNUAL REPORT 2014–2015 255 8 APPENDIXES −− Legal Aid Queensland, Launch of Best Practice Guidelines for Representing Children, Brisbane, May 2015. APPENDIXES 8 Professional legal development Family Court judges contribute to professional legal development through their membership of and participation in professional and research-based associations. The Family Court has been consistently represented on the Family Law Council since its establishment. During 2014–15 the Family Court’s judicial representative on the Family Law Council was Justice Benjamin from the Hobart registry. The Family Law Council is considering a reference on the intersection of family law and child protection. In December 2014 the Family Law Council produced, to the Attorney-General, a detailed report on surrogacy in Australia which is now being considered by Government. Justice Benjamin is also a Chair of the Family Court’s Aboriginal and Torres Strait Islander Outreach Committee and continues to serve on the Academic Committee of College of Law, including the continuing development of Master qualifications for practitioners in family law. Justice Benjamin lectures at the University of Tasmania once per year and provides papers for local legal profession conferences such as the Family Law Practitioners Association conference and Independent Children’s Lawyer conference. Justice May from the Brisbane registry is President of the Australasian Institute of Judicial Administration; Fellow of the Australian Academy of Law; Member of the Advisory Board for the Australian Centre for Justice Innovation at Monash University; Member of the Bar Association of Queensland; Member of the steering committee of the Council of Australasian Tribunals Inc.; Judicial Fellow of the International Academy of Matrimonial Lawyers; and Advisory Board member of the Judges Forum of the International Bar Association. Justice Murphy from the Brisbane registry is a Member of the Applied Family Law Advisory Committee of the College of Law; Member of the National Advisory Council of the Family Law Section of the Law Council of Australia; Member of the Judgment Writing Committee of the National Judicial College of Australia; Member of the Advisory Board of the World Congress on Family Law and Children’s Rights; Governing Council Member of the Judicial Conference of Australia; Member of the Judicial Education Committee of the Family Court of Australia; and Chair of the Court Excellence Committee. Justice Strickland from the Adelaide registry is the Family Court’s nominated director on the board of the Australian Institute of Family Law Arbitrators and Mediators and is its longest serving director. Justice Strickland is also the judge representing the Family Court on the Council of Chief Justices Rules Harmonisation Committee and is President Elect of the Australian Chapter of the Association of Family and Conciliation Courts. Justice Berman from the Adelaide registry is a member of the Judicial Council on Cultural Diversity (a national body convened by the Chief Justice of the High Court and other Heads of Jurisdiction) and was a member of the steering committee that organised a national cultural diversity conference in Sydney in March 2015. Justice Bennett from the Melbourne registry is a member of the Judicial Officers Aboriginal Cultural Awareness Committee, which is chaired by the Hon. Justice Kaye of the Supreme Court of Victoria; Member of the Law Institute of Victoria Courts Practise Committee; and Member of the Independent Children’s Lawyer’s User Group Committee. 256 FAMILY COURT OF AUSTRALIA Judges are also involved in the development and conduct of the National Judicial Orientation Program, delivered through the National Judicial College, and teaching for other judicial education bodies throughout Australia. Judges regularly present to law societies and bar associations in their respective jurisdictions, as well as hold informal meetings with members of the legal profession and participate in stakeholder meetings. Judges are often asked to speak at secondary schools and lecture at law schools about particular topics and their work generally. For example, Justice Strickland was involved in continuing legal development with the Law Society of South Australia and Adelaide Law School GDLP Advocacy Coaching Clinics and the South Australian Bar Readers Course. Justice Berman assisted with the Bar Readers Course at the Family Court. Justice Benjamin and Judge Baker have, over the last few years, provided a full day mock trial practice for students undertaking the practical legal training course in that state. Justice Bennett from the Melbourne registry is primary contact judge designated for Australia to the International Hague Network of Judges. During 2014–15, Justice Bennett undertook direct (case specific) judicial communication, including enquiries, mediation and mirror orders, with the following countries: −− United Kingdom −− Scotland −− Republic of Ireland −− United States of America −− New Zealand −− Northern Ireland −− Austria −− Brazil −− Paraguay −− Portugal −− Canada, and −− Turkey. Justice Bennett also had general network judicial communications with all countries to ascertain procedures within their respective jurisdictions for enforceability of measures recognised under the Convention of 19 October 1996 on Jurisdiction, Applicable Law, Recognition, Enforcement and Cooperation in Respect of Parental Responsibility and Measures for the Protection of Children. ANNUAL REPORT 2014–2015 257 8 APPENDIXES Justice Bennett undertook the National Judicial Institute of Ontario’s Hague Child Abduction Convention: International Perspectives program – a five week online program providing a unique experience to share experiences, insights and communicate with judges from Canada, Australia, New Zealand, Hong Kong, Singapore and the United States. APPENDIXES 8 Membership of professional associations Judges of the Family Court are members of various professional organisations, some of which include: −− Association of Family and Conciliation Courts −− Association of International Family Judges −− Australasian Institute of Judicial Administration Incorporated −− Australian Academy of Law −− Australian Association of Women Judges −− Australian Centre for Justice Innovation −− Australian and New Zealand Association of Psychiatry, Psychology and Law −− Bar Association of Queensland −− Council of Australasian Tribunals Inc. −− Family Law Council −− Family Law Section of the Law Council of Australia −− International Association of Court Administration −− International Association of Women Judges −− International Academy of Matrimonial Lawyers −− International Bar Association −− Judicial Conference of Australia −− Judicial Council on Cultural Diversity −− LawAsia −− Law Society of South Australia, and −− Victorian Bar Association. 258 FAMILY COURT OF AUSTRALIA International visitors The Court’s work in Indonesia during 2014–15 is covered in detail in Part two. In addition, during 2014–15, the Court had visitors from the following countries. Bangladesh In September 2014, the Court’s Sydney registry hosted a judicial delegation from Bangladesh. The delegation met with the Family Court of Australia and other Australian service providers to gain information on the administration of the justice system in Australia, as well as reforms and initiatives to improve the efficiency and accessibility of judicial services. The delegation was also interested in the Court’s experience in the implementation of the International Framework for Court Excellence. Nigeria The Chief Justice hosted a delegation from Nigeria in August 2014 at the request of the Royal Courts of Justice in London. The delegates were interested in building a network with the Australian Judiciary so that an exchange program could be established with the Nigerian judiciary and a hands-on application of international best practices could be achieved. This visit enabled the heads of superior courts of Nigeria to gain a greater understanding of the family law jurisdiction in Australia and the ongoing work in the area of judicial performance and the implementation of the International Framework for Court Excellence. Papua New Guinea, Fiji and Palau – ALAF Program The Honourable Chief Justice Diana Bryant AO and Natasha Stott Despoja AM, Ambassador for Women and Girls with the Australian Leadership Awards fellows in Melbourne In September 2014, the Family Court of Australia, through the Australian Leadership Awards Fellowship (ALAF) program, supported nine delegates from Papua New Guinea, Palau and Fiji to assist with the development of strategies for the reduction of violence against women and increasing access to support services and to justice for survivors of violence. ANNUAL REPORT 2014–2015 259 APPENDIXES 8 Appendix eleven APPENDIXES 8 The two-week program focused on strengthening access to justice in family law for disadvantaged groups. The program identified ways to strengthen the delivery of family law services to women, children and persons with a disability and aimed to improve access to the family courts for women and other disadvantaged groups. The program was also assisted by a delegation from Indonesia. It began by identifying barriers faced by disadvantaged groups in accessing family courts. Through a dialogue with the Family Court of Australia and other relevant Australian partner organisations, the fellows developed proposed solutions and approaches to overcome the identified access to justice barriers and to strengthen the delivery of family law and family violence services to women, children and persons with disabilities. At the conclusion of the program, ALAF fellows prepared and presented ‘return to work plans’ which detailed their initiatives to: −− overcoming barriers women face in accessing the family law system −− building referral mechanisms to government and non-government services that support survivors of violence, and −− enabling stronger integration between family law and family violence processes to support women and children. United Kingdom In November 2014, Professor Nancy Marder, Director of the Justice John Paul Stevens Jury Center, and Co-Director of the Institute for Law and the Humanities (and keynote speaker for the annual Australasian Jury Research and Practice Conference), met with the Chief Justice to discuss the role of female judges in Australia. Kenya Representatives from the Kenyan Judicial Service Commission visiting the National Support Office in Canberra In June 2015 the Court hosted a delegation from the Judicial Service Commission of the Republic of Kenya. As part of their study tour, the delegation met with Dennis Beissner, Manager of the Statistical Services Unit in Canberra, to discuss the Court’s case management, performance and reporting systems and how they works towards improved efficiency in administration of justice. Afterwards the delegation met with Deputy Chief Justice Faulks to discuss judicial performance, case management and complaint handling. 260 FAMILY COURT OF AUSTRALIA August 2014 The Melbourne registry hosted Professor Makiko Mizuno and two lawyers from the Kyoto Bar Association. The party was interested in legal interpretation and, in particular, court interpreting. February 2015 The Chief Justice, Justice Bennett and Judge Stewart hosted a delegation from Japan which included Judge Murai, Judge Tobisawa, visiting Research Scholar from the Asian Law Centre at the Melbourne Law School, Judge Aya Kobayashi, and Ms Satomi Asaki, Family Court Probation Officer and Visiting Research Scholar from the ANU College of Law. The delegation viewed proceedings in the Federal Circuit Court, met with family consultants, reviewed redacted reports prepared by family consultants, met with private lawyers who handle Hague Convention cases, and met with Victorian Legal Aid. The delegation also met with the Chief Justice and Justice Bennett to discuss Hague Convention cases and international mediation proposals. February 2015 Ms Satomi Asaki, a Family Court Probation Officer from the Fukuoka High Court and visiting scholar at the ANU, spent time at the Canberra registry investigating the role of the family consultant in children’s cases. Ms Asaki was interested in family court procedures, and the system that supports these cases such as family lawyers, Legal Aid, Independent Children’s Lawyers and other agencies external to the Court which work with families and young people. March 2015 Mr Yamazaki, the Assistant Chief of Personnel Division of High Court in Japan, met with the Deputy Chief Justice and the Human Resources team to discuss the development of human resources in the Family Court of Australia. May 2015 Dr Hitoshi NASU, Court Clerk / Family Probation Officer from Japan visited the Canberra registry to gain a better understanding of eFiling and the Commonwealth Courts Portal. ANNUAL REPORT 2014–2015 261 APPENDIXES 8 Japan IN FOCUS Family Court assistance with the Historical Institutional Abuse Enquiry, Northern Ireland In July 2014, the Chambers of Justice Bennett was approached by Mr Stephen Magee of the Historical Institutional Abuse Enquiry, Northern Ireland. Contact was at the suggestion of an Irish court colleague who had had dealings with Chambers to arrange a video link for a hearing in Ireland for Hague mirror orders. The Historical Institutional Abuse Enquiry, chaired by Sir Anthony Hart, is running a Public Inquiry looking into the abuse of children under 18 who were in care of various state and voluntary institutions. Some children were sent to Australia under Child Migration Schemes and there are some 60 applicants who now live in Australia. As it was not cost-effective to fly a number of these, possibly with companions, to Northern Ireland to give evidence, the inquiry wanted to facilitate them using video conferencing technology. In discussion with Jane Reynolds, Regional Registry Manager, and with the approval of the Chief Executive Officer, Richard Foster, the Chambers of Justice Bennett provided personnel who arranged the video links and were available to host the visitors to the Court on the evenings when they gave their evidence to the Commission. This has enabled us to speak directly to applicants from Northern Ireland who migrated from institutions here to Australia. They have provided valuable evidence to this enquiry. Sir Anthony Hart 8 APPENDIXES Appendix twelve Contact details Chief Justice’s Chambers Owen Dixon Commonwealth Law Courts 305 William Street Melbourne VIC 3000 (GPO Box 9991, Melbourne VIC 3001) Deputy Chief Justice’s Chambers Nigel Bowen Commonwealth Law Courts Cnr University Avenue and Childers Street Canberra ACT 2600 (GPO Box 9991, Canberra ACT 2601) National Support Office Chief Executive Officer 15 London Circuit Canberra ACT 2601 (GPO Box 9991, Canberra ACT 2601) National Enquiry Centre The National Enquiry Centre (NEC) is the entry point for all telephone and email enquiries on Family Court of Australia and Federal Circuit Court of Australia matters. The NEC provides information and procedural advice, forms and brochures, and referrals to community and support services. NEC staff cannot provide legal advice. The NEC is opened from 8.30am to 5.00pm Monday to Friday. PO Box 9991, Parramatta NSW 2124 Phone: 1300 352 000 TTY/voice calls: Contact the National Relay Service on 133 677 or for Speak and Listen calls contact 1300 555 727 International: +61 2 8892 8590 Email: [email protected] Family Court website: www.familycourt.gov.au Federal Circuit Court website: www.federalcircuitcourt.gov.au Twitter: @FamilyCourtAU YouTube: https://www.youtube.com/user/familycourtAU ANNUAL REPORT 2014–2015 263 APPENDIXES 8 Family law registries Australian Capital Territory Canberra Nigel Bowen Commonwealth Law Courts Cnr University Ave and Childers Street Canberra ACT 2600 (GPO Box 9991, Canberra ACT 2601) New South Wales Albury Level 1, 463 Kiewa Street Albury NSW 2640 (PO Box 914, Albury NSW 2640) Dubbo Cnr Macquarie and Wingewarra Streets Dubbo NSW 2830 (PO Box 1567, Dubbo NSW 2830) Lismore Level 2, 29–31 Molesworth Street Lismore NSW 2480 (PO Box 9, Lismore NSW 2480) Newcastle 61 Bolton Street Newcastle NSW 2300 (PO Box 9991, Newcastle NSW 2300) Parramatta Garfield Barwick Commonwealth Law Courts 1–3 George Street Parramatta NSW 2123 (PO Box 9991, Parramatta NSW 2123) Sydney Lionel Bowen Commonwealth Law Courts 97–99 Goulburn Street Sydney NSW 2000 (GPO Box 9991, Sydney NSW 2001) 264 FAMILY COURT OF AUSTRALIA 8 Wollongong APPENDIXES Level 1, 43 Burelli Street Wollongong NSW 2500 (PO Box 825, Wollongong NSW 2500) Northern Territory Alice Springs Westpoint Building Cnr Railway Terrace and Stott Terrace Alice Springs NT 0870 (PO Box 9991 NT 0871) Darwin Supreme Court Building State Square Darwin NT 0800 (GPO Box 9991, Darwin NT 0800) Queensland Brisbane Harry Gibbs Commonwealth Law Courts 119 North Quay Brisbane QLD 4000 (PO Box 9991, Brisbane QLD 4001) Cairns Commonwealth Government Centre Level 3 and 4, 104 Grafton Street Cairns QLD 4870 (PO Box 9991, Cairns QLD 4870) Rockhampton Virgil Power Building Ground Floor 46 East Street (Cnr Fitzroy Street) Rockhampton QLD 4700 (PO Box 9991, Rockhampton QLD 4700) Townsville Level 2, Commonwealth Centre 143 Walker Street Townsville QLD 4810 (PO Box 9991, Townsville QLD 4810) ANNUAL REPORT 2014–2015 265 APPENDIXES 8 South Australia Adelaide Roma Mitchell Commonwealth Law Courts 3 Angas Street Adelaide SA 5000 (GPO Box 9991, Adelaide SA 5001) Tasmania Hobart Edward Braddon Commonwealth Law Courts 39–41 Davey Street Hobart TAS 7000 (GPO Box 9991, Hobart TAS 7001) Launceston Level 3, ANZ Building Cnr Brisbane and George Streets Launceston TAS 7250 (PO Box 9991, Launceston TAS 7250) Victoria Dandenong 53–55 Robinson Street Dandenong VIC 3175 (PO Box 9991, Dandenong VIC 3175) Melbourne Owen Dixon Commonwealth Law Courts 305 William Street Melbourne VIC 3000 (GPO Box 9991, Melbourne VIC 3001) Western Australia Perth Family Court of Western Australia Peter Durack Commonwealth Law Courts 150 Terrace Road Perth WA 6000 (GPO Box 9991, Perth WA 6848) 08 9224 8222 266 FAMILY COURT OF AUSTRALIA 9 INDEXES List of requirements INDEXES 9 Part of Report Description Requirement Page of this report Letter of transmittal Mandatory III Table of contents Mandatory IV Index Mandatory 273 Glossary Mandatory XIV Contact officer(s) Mandatory II Internet home page address and Internet address for report Mandatory II Review by departmental secretary Mandatory 4 Summary of significant issues and developments Suggested 14 Overview of department’s performance and financial results Suggested 48 Outlook for following year Suggested 27 Significant issues and developments – portfolio Portfolio departments – suggested Review by Secretary 4 Departmental Overview Role and functions Mandatory 10 Organisational structure Mandatory 101 Outcome and programme structure Mandatory 48 Where outcome and programme structures differ from PB Statements/PAES or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change Mandatory NIL TO REPORT Portfolio structure Portfolio departments – mandatory 268 FAMILY COURT OF AUSTRALIA N/A Requirement Page of this report Report on Performance Review of performance during the year in relation to programmes and contribution to outcomes Mandatory 52 Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or other portfolio statements Mandatory 51 Where performance targets differ from the PBS/PAES, Mandatory NIL TO REPORT Narrative discussion and analysis of performance Mandatory 52 Trend information Mandatory 52 Significant changes in nature of principal functions/services Suggested NIL TO REPORT Performance of purchaser/provider arrangements If applicable, suggested Factors, events or trends influencing departmental performance Suggested 48–76 Contribution of risk management in achieving objectives Suggested 123 Performance against service charter customer service standards, complaints data, and the department’s response to complaints If applicable, mandatory 126 Discussion and analysis of the department’s financial performance Mandatory 142 Discussion of any significant changes in financial results from the prior year, from budget or anticipated to have a significant impact on future operations Mandatory 4 Agency resource statement and summary resource tables by outcomes Mandatory 214-215 details of both former and new targets, and reasons for the change 142 ANNUAL REPORT 2014–2015 269 9 INDEXES Part of Report Description INDEXES 9 Part of Report Description Requirement Page of this report Management and Accountability Corporate Governance Agency heads are required to certify their agency’s actions in dealing with fraud Mandatory 124 Statement of the main corporate governance practices in place Mandatory 100 Names of the senior executive and their responsibilities Suggested 107 Senior management committees and their roles Suggested 119 Corporate and operational plans and associated performance reporting and review Suggested 122 Internal audit arrangements including approach adopted to identifying areas of significant financial or operational risk and arrangements to manage those risks Suggested 123 Policy and practices on the establishment and maintenance of appropriate ethical standards Suggested 125 How nature and amount of remuneration for SES officers is determined Suggested 138 Significant developments in external scrutiny Mandatory 127 Judicial decisions and decisions of administrative tribunals and by the Australian Information Commissioner Mandatory 127 Reports by the Auditor-General, a Parliamentary Committee, the Commonwealth Ombudsman or an agency capability review Mandatory 127 External Scrutiny 270 FAMILY COURT OF AUSTRALIA Requirement Page of this report Management of Human Resources Assessment of effectiveness in managing and developing human resources to achieve departmental objectives Mandatory 130 Workforce planning, staff retention and turnover Suggested 132 Impact and features of enterprise or collective agreements, individual flexibility arrangements (IFAs), determinations, common law contracts and Australian Workplace Agreements (AWAs) Suggested 138 Training and development undertaken and its impact Suggested 139 Work health and safety performance Suggested 132 Productivity gains Suggested 142 Statistics on staffing Mandatory 216 Statistics on employees who identify as Indigenous Mandatory 220 Enterprise or collective agreements, IFAs, determinations, common law contracts and AWAs Mandatory 222 Performance pay Mandatory 139 Assets management Assessment of effectiveness of assets management If applicable, mandatory 148 Purchasing Assessment of purchasing against core policies and principles Mandatory 147 Consultants The annual report must include a summary statement detailing the number of new consultancy services contracts let during the year; the total actual expenditure on all new consultancy contracts let during the year (inclusive of GST); the number of ongoing consultancy contracts that were active in the reporting year; and the total actual expenditure in the reporting year on the ongoing consultancy contracts (inclusive of GST). The annual report must include a statement noting that information on contracts and consultancies is available through the AusTender website Mandatory 146 ANNUAL REPORT 2014–2015 271 9 INDEXES Part of Report Description INDEXES 9 Part of Report Description Requirement Page of this report Australian National Audit Office Access Clauses Absence of provisions in contracts allowing access by the Auditor-General Mandatory 147 Exempt contracts Contracts exempted from publication in AusTender Mandatory 147 Small business Procurement initiatives to support small business Mandatory 148 Financial Statements Financial Statements Mandatory 154 Work health and safety (Schedule 2, Part 4 of the Work Health and Safety Act 2011) Mandatory 226 Advertising and Market Research (Section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns Mandatory 229 Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity Conservation Act 1999) Mandatory 230 Compliance with the agency’s obligations under the Carer Recognition Act 2010 If applicable, mandatory N/A Grant programmes Mandatory 235 Disability reporting – explicit and transparent reference to agencylevel information available through other reporting mechanisms Mandatory 141 Information Publication Scheme statement Mandatory 125 Correction of material errors in previous annual report If applicable, mandatory 151 Agency Resource Statements and Resources for Outcomes Mandatory 214–215 List of Requirements Mandatory 268 Other Mandatory Information 272 FAMILY COURT OF AUSTRALIA Alphabetical index A INDEXES 9 relations between agreements, 138 Aboriginal and Torres Strait Islander (ATSI) Committee, 116 Aboriginal Legal Service solicitor, 244 access and inclusion framework for registry services, 15–16 access to justice arrangements see Productivity Commission Public Inquiry into Access to Justice Arrangements Access to Justice (Federal Jurisdiction) Amendment Act 2012, 112 Accidental Counsellor (Lifeline), 141 Accountable Authority Instructions, 124 accrued jurisdiction see F Firm & Ruane and Ors Achieving Court Excellence, 111 Acknowledgment of Country protocol, 116 Ackworth, Brian Audit and Risk Committee, 120, 238 action in defamation, 128 Adelaide registry contact details, 266 and electronic filing and Commonwealth Courts Portal, 245 judges, 103 see also Australian Workplace Agreements (AWAs); common law contracts; determination 24 instruments (s 24(1) Public Service Act 1999); Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–14; individual flexibility arrangements Ainslie-Wallace, Hon. Justice Ann Margaret Appeal Division, 80, 103 Court Policy Committee, 110 and Fields & Smith, 94 Judicial Development Committee, 114 Professional Development and Judicial Welfare Committee, 237 Sydney registry, 104 Akee, Josephine Harmony Day Award, 152 Albury registry contact details, 264 Aldridge, Hon. Justice Murray Robert Appeal Division, 4, 80, 103 Sydney registry, 104 Alice Springs registry contact details, 265 and SA Women’s Information Service Court Support Program Volunteers, 20 Altobelli, Judge Tom training in relation to FCC Notice of Risk, 20 Andrew, Stephen see Executive Director, Client Services Family Violence Committee, 116 administered revenue, 146 Annual Procurement Plan, 147 Administrative Appeals Tribunal appeal caseload, 65 judges, 105 appeal demographics, 86 proceedings, 125, 127 Appeal Division, 4, 14, 65, 80 administrative matters complaints about, 75, 76 advertising and market research, 229 and Full Court, 80 judges, 80, 103 appeals, 4, 79–87 age of finalised appeals, 87 abandoned, 84, 85 age of finalised applications, 62–3 administration of, 81 age of pending applications, 59–60 age of finalised appeals, 87 age of reserved judgments delivered, 63–4 allowed, 84, 85 age of reserved judgments outstanding, 60–1 dismissed, 84, 85 Agnew, Steve see Executive Director Operations, FCC to High Court of Australia, 87 agreement making, 138, 222–5 ANNUAL REPORT 2014–2015 273 INDEXES 9 other applications than Notice of Appeal, 83 see also Notices of Appeal Australia Day achievement medallions, 133–6 Australia–Indonesia justice partnership trends in, 81–3 and Mediation – what to expect video, 39 withdrawn, 84, 85 Australia–Japan co-mediation program, 45–6 see also F Firm & Ruane and Ors; Fields & Smith; Teo & Guan; X Pty Ltd (Administrator Appointed) & Milstead and Anor Australian Advocacy Institute advocacy skills training workshop, 245 Appeals Registrar, 81 Australian Association for Infant Mental Health Incorporated for the Canberra region, 245 appellate court Australian Capital Territory national coverage as, 65 Court service locations, 28–9 applications for final orders see final orders applications registry contact details, 264 see also New South Wales/ Australian Capital Territory applications in a case, 50 applications in a case (interim) see interim orders applications Australian Capital Territory Pathways, 245 Australian Constitution appointments to the Court, 4, 106 FCA under Chapter III of, 10, 12 assets and property management, 148–51 asset management, 148 projects, 150–1 and judges, 100 Australian Government Information Management Office (AGIMO) Atiola, Silvia visit of, 245 Atkinson, Akasha Australia Day achievement medallion, 135 and ICT benchmarking report, 128 Australian Government Public Sector Workplace Bargaining Policy, 130 Australian Institute of Family Studies, 241 and amendments to Family Law Act, 5 Attorney-General’s Department forced marriage workshop, 17 and KPMG review of Court’s performance and funding, 129 and Pathways, 242 Attorney-General’s (Spent and Redundant Instruments) Repeal Regulation 2013, 112 Australian Institute of Judicial Administration National Indigenous Policy Committee, 116 Australian Leadership Awards Fellowship (ALAF) program, 259–60 Australian Public Service Commission APS Statistical Bulletin, 141 Audit and Risk Committee, 119, 120, 238, 242 Ethics Contact Officer Network, 125 and financial risk, 124 and fraud prevention and control, 124 and internal audit, 123 Auditor-General reports, 127 AusTender and exempt contracts, 148 State of the Service Report, 141 Australian Public Service (APS) Values and Code of Conduct, 125, 131 Australian Standards of Practice for Family Assessments and Reporting, 5, 40 Australian Workplace Agreements (AWAs), 137, 138, 223 minimum and maximum salary ranges by classification, 224 Austin, Hon. Justice Stewart Craig Court Excellence Committee, 14 Court Performance Committee, 113, 236 Court Policy Committee, 110 Finance Committee, 111 Newcastle registry, 104 B backlog indicators, 59–61 Australasian Institute of Judicial Administration, 114 balancing work and personal life, 132 Australasian Legal Information Institute (AustLII) Bangladesh judgments published on website, 5, 91 274 FAMILY COURT OF AUSTRALIA delegation from, 259 Bell, Hon. Justice Graham retirement, 4, 106 Benjamin AM, Hon. Justice Robert James Charles Aboriginal and Torres Strait Islander (ATSI) Committee, 116 Academic Committee of College of Law, 256 9 C Cairns registry contact details, 265 Canberra registry and ACT Pathways, 245 activities, 45, 256 and Australian Association for Infant Mental Health Incorporated for the Canberra region, 245 Administrative Appeals Tribunal, 105 contact details, 264 Hobart registry, 104 Member of the Order of Australia, 106 Bennett, Hon. Justice Victoria Jane judges, 103 case attrition, 54 case flow data, 114 activities, 45, 256–7, 257 case management, 113 Administrative Appeals Tribunal, 105 case management system, electronic, 81 Court Liaison Committee, 247 caseload, 50 and Historical Institutional Abuse Enquiry, Northern Ireland, 262 cases finalised Melbourne registry, 104 Berman, Hon. Justice David Michael activities, 256 Adelaide registry, 103 Administrative Appeals Tribunal, 105 Court Policy Committee, 110 Finance Committee, 111, 236 Judicial Council on Cultural Diversity, 117 Rules Committee, 111 binding financial agreements see F Firm & Ruane and Ors Blacktown Children’s Contact Centre, 244 Brisbane Magistrates Court, 246 Brisbane registry and Brisbane Magistrates Court, 246 contact details, 265 judges, 103 and State Magistrates Court, 246 Brocklehurst, Adrian see Executive Director, Corporate Brown, Judge Stewart Family Violence Committee, 116 Bryant AO, Hon. Chief Justice Diana Melbourne registry, 104 see also Chief Justice budgetary pressures, 27 appeal, 65 percentage of, 62–4 see also finalisations Casetrack, 118 enhancements, 26 cashless registries, 38 changes to previously published figures, 48 Chief Executive Instructions, 122 Chief Executive Officer contact details, 263 Court Policy Committee, 110 and Enterprise Agreement, 131 Family Violence Committee, 116 joint arrangement with Federal Circuit Court, 216 role and responsibilities, 100, 107 and senior management committees, 119 Chief Executive Officer eMessages, 122 Chief Executive Officer’s Management Advisory Group (CMAG), 119, 120, 237 and financial risk, 124 Chief Information Officer Chief Executive Officer’s Management Advisory Group, 119 role and responsibilities, 108 Chief Justice bullying at work see harassment and bullying at work Aboriginal and Torres Strait Islander Outreach Committee, 21 Business Continuity Plan, 123 activities, 31, 249–51 Byrne, Adele see Principal Registrar, FCC conferences attended and papers delivered, 249–50 ANNUAL REPORT 2014–2015 275 INDEXES Bankruptcy Act 1966, 11 INDEXES 9 Appeal Division, 80, 103 and Australian Standards of Practice for Family Assessments and Reporting, 40 and case management system, 113 chambers contact details, 263 Cleary, Hon. Justice Margaret Ann Newcastle registry, 104 client feedback and complaints management, 75–6, 127 see also feedback Court Excellence Committee, 14 client service advices, 122 Court Performance Committee, 113 Court Policy Committee, 110, 236 Client Service Senior Managers’ Group (CSSMG), 34–5 Family Law Forum, 242 client services Family Violence Committee, 116 and Fields & Smith, 94 Finance Committee, 111 and International Framework for Court Excellence, 14, 111 deliverables and key performance indicators, 69–70 clinical induction program, 140 Coate, Hon. Justice Jennifer Ann Melbourne registry, 104 Judicial Development Committee, 114 collaborative committees, 118 and Magellan cases, 113 committees, 236–40 role and responsibilities, 10, 100, 102, 109 year in review, 4–6 Chief Justice eMessages, 122 Chief Justice’s Policy Advisory Committee replaced by Court Policy Committee, 6 Child Dispute Services and core knowledge database, 140 and dyadic peer consultation, 139 fact sheets, 35 and family violence modules (training), 139 and family violence screening tool, 19 and Greater Newcastle Family Law Pathways Network, 243 see also judicial committees; senior management committees common law contracts, 137, 138, 223 Commonwealth Contracting Suite, 148 Commonwealth Courts Portal documents eFiled, 25 improvements to, 23–4 NEC response relating to, 69 plain language hover text, 17 and proof of divorce example, 88 registered users, 24 training for, 245 Commonwealth Disability Strategy, 141 and Greater Sydney Families in Transition Group (Pathways), 243 Commonwealth Electoral Act 1918 and safety at court, 19 Commonwealth Fraud Control Framework 2014, 124 seminar series, 140 Commonwealth Ombudsman and Wollongong Pathways, 243 and advertising and market research, 229 reports, 127 child physical abuse, 4, 113 Commonwealth Procurement Rules, 147 child sexual abuse, 4, 11, 113 Commonwealth Property Management Framework, 150 Child Support (Assessment) Act 1989, 11 the community Part 7: appellate jurisdiction of FCA, 80 Child Support (Registration and Collection) Act 1988, 11 Part VIII: appellate jurisdiction of FCA, 80 Children’s Committee, 115 and Independent Children’s Lawyers conference, 38 cleaning see waste/cleaning clearance rate target, 58 276 FAMILY COURT OF AUSTRALIA the Court and, 5 community and support organisations referrals to, 20 community relationships and consultation, 41 see also local registry consultations and other activities to improve service delivery compactus see national compactus replacement complaints, 127 KPI for, 69, 126 see also client feedback and complaints management; judicial services complaints court tour compliments, 75, 127 Connections, 36 Client Service Senior Managers’ Group and, 34 and family consultants, 20 on YouTube, 37 Court user satisfaction survey, 15 Courts and Tribunals Legislation Amendment (Administration) Act 2012, 216 consent orders applications, 50, 55, 57 Courts Exchange, 122 Constitution see Australian Constitution Crew, Jamie Audit and Risk Committee, 120 consultants, 147–8 consultations see community relationships and consultation; local registry consultations and other activities to improve service delivery Crisford, Hon. Justice Jane Family Court of WA, 105 Cronin, Hon. Justice Paul Joseph contact details, 263–6 and Court Excellence Committee, 14 see also Court service locations and F Firm & Ruane and Ors, 92 contributions see Fields & Smith Converge International and Employee Assistance Program and Managers Assistance Program, 141 Melbourne registry, 104 cultural diversity see Judicial Council on Cultural Diversity; Multicultural Plan 2013–15 cultural diversity awareness training module, online, 117 core knowledge database, 140 see also Let’s Talk: Cultural Competence e-learning package corporate and operational planning and associated performance reporting and review, 122 Cultural Diversity sub-committee, 115 corporate culture/communication culturally and linguistically diverse (CaLD) clients and environmental impact minimisation, 233 practices and polices in relation to, 18 corporate functions merger of FCA, FCC and Federal Court into one administrative body, 6, 129 corporate governance, 100–1 Corporate Services Division Human Resources section, 130 website resources for, 17 D Dandenong registry correction of errors in 2013–14 report, 151 asset management project, 150 Council of Chief Justices consultations and other activities to improve service delivery, 248 and Judicial Council on Cultural Diversity, 117 counter enquiries, 69, 71 Court Excellence Committee, 14 Court initiatives, 30–1 Court Liaison Committee, 247 Court Ordered Mediation Program, 244 Court performance, 113–14 Court Performance Committee, 6, 113, 236 Court Policy Committee, 14, 110, 236 and Court Services portfolio, 115 and Magellan cases, 113 replacement for Chief Justice’s Policy Advisory Committee, 6 Court service locations, 28–9 see also contact details Court Services Committee, 236 Court Services portfolio, 115 contact details, 266 and Department of Health and Human Services (Victoria), 248 Darwin registry asset management project, 118, 150 contact details, 265 Dawe, Hon. Justice Christine Elizabeth Adelaide registry, 103 Administrative Appeals Tribunal, 105 defamation see action in defamation deliverables judicial services, 13 registries and NEC, 13 deliverables and key performance indicators, 12–13 Department of Health and Human Services (Victoria), 248 ANNUAL REPORT 2014–2015 277 9 INDEXES complaints and feedback form, 75 INDEXES 9 Department of Human Services online guide to ethnic naming practices, 18 Deputy Chief Justice E early intervention management, 228 Appeal Division, 80, 103 Early Intervention Unit (EIU) duty solicitor scheme, 243 chambers contact details, 263 ecologically sustainable development, 234 Court Policy Committee, 110 role and responsibilities, 10, 100, 102 Dessau AM, Honourable Linda appointment of as Governor of Victoria, 6 Court activities and, 230 ecologically sustainable development and environmental performance, 230–4 eFiling, 24, 25, 245, 246 determination 24 instruments (s 24(1) Public Service Act 1999), 138, 223 e-learning see cultural diversity awareness training module, online Dimopoulos, Maria electronic case management system, 81 and Multicultural Plan, 16 Director, Human Resources email enquiries NEC and, 69, 72 Chief Executive Officer’s Management Advisory Group, 119 emotional availability scales, 140 Ethics Contact Officer Network, 125 energy National Consultative Committee, 239 and public interest disclosure, 126 Work Health and Safety Committee, 240 Director of Administration, FCC Chief Executive Officer’s Management Advisory Group, 119 Disability Action Plan for 2015–17, 22 disability, people with resources and support for, 22 disability reporting, 141 divorce see online proof of divorce Employee Assistance Program, 141 usage reduction, 231 Enterprise Agreement, 130–1, 138, 142, 222 see also Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–14 entity resource statement 2014–15, 214 environment Court impacts on, 230–4 measures to minimise, 231–3 Environment Protection and Biodiversity Conservation Act 1999, 230 document processing, 72 Environmental Champions Network, 233 domestic violence see family violence and abuse (or risk) Environmental Management System, 231, 234 Domestic Violence NSW and Women’s Family Law Support Service, 20 Doogan, Chris Audit and Risk Committee, 120 Dubbo Family Relationship Centre, 245 Dubbo registry contact details, 264 and Dubbo Family Relationship Centre, 245 and NSW Central West Family Law Pathways Network, 245 environmental performance review and improvement strategies, 234 Environmental Policy, 230, 234 Ernest & Young review of funding, 129 errors in 2013–14 report correction of, 151 ethical standards, 125 see also Australian Public Service (APS) Values and Code of Conduct Due Diligence training, 227 Ethics Contact Officer Network (ECONET) (Australian Public Service Commission), 125 Duncanson, Hon. Justice Susan Janet events after the reporting period, 147 Family Court of WA, 105 dyadic peer consultation, 139 Executive Director, Client Services Chief Executive Officer’s Management Advisory Group, 119 and client service advices, 122 and public interest disclosure, 126 role and responsibilities, 108 278 FAMILY COURT OF AUSTRALIA Chief Executive Officer’s Management Advisory Group, 119 merger with Federal Circuit Court into single FMA Agency, 11 Finance Committee, 111 merger with Federal Circuit Court into single non-corporate Commonwealth entity, 11, 142 role and responsibilities, 108 overview, 9–44 Executive Director Operations, FCC Chief Executive Officer’s Management Advisory Group, 119 purpose, 2, 10 reforms, 6 report on court performance, 47–76 exempt contracts, 148 significant and noteworthy judgments, 89–98 expenditure vision, 2, 10 administration expenditure, 145 categories of, 146 categories of, 144 year in review, 1–6 highlights, 3 Family Court of Western Australia expenses and resources for outcome 1, 215 appeals from, 80 external evaluations, 129 external involvement, 241–8 and Australian Standards of Practice for Family Assessments and Reporting, 5, 40 external scrutiny, 127–8 contact details, 266 judges, 105 see also Registrar of the Family Court of Western Australia F Family Law (2014 Measures No 1) Rules 2014, 112 F Firm & Ruane and Ors [2014] FamCAFC 189 (May, Thackray and Strickland JJ) – delivered on 2 October 2014, 92–3 family assessments, 5 see also Australian Standards of Practice for Family Assessments and Reporting family consultant training, 139–40 family consultants professional development and training, 19–20 Family Court and Federal Circuit Court single FMA Agency Portfolio Budget Statements outcome and program, 11–13 Family Court of Australia (FCA) appeals, 4, 79–87 Family Law Act 1975 amendments, 5 re family violence, 19 and appeals, 80 and Australian Institute of Family Studies, 241 and Family Law Council, 241 and family violence, 5 Part X: appellate jurisdiction of FCA, 80 s 60K: Court to take prompt action in relation to allegations of child abuse or family violence, 67 s 62G: Reports by family consultants, 5 s 94AAA: Appeals to Family Court from the Federal Magistrates Court and the Magistrates Court of Western Australia, 80 s 95: Appeals to High Court, 87 composition, 10 s 121: Restriction on publication of court proceedings, 5, 91 financial statements, 153–212 s 123: Rules of Court, 111 functions, 10 ss 21A, 22(2AA), (2AB) and (2AC): Appeal Division, 80 goal, 2, 10 joint Chief Executive Officer with Federal Circuit Court, 216 Family Law Amendment Rules 2011 (No. 2) jurisdiction, 11 family law and legal identity in Indonesia, 42–4 management and accountability, 99–151 Family Law Council, 241, 256 merger of with Federal Court and FCC into one administrative body, 6, 129 Schedule 2, 112 and collaboration between federal family law system and state based child protection systems, 5 ANNUAL REPORT 2014–2015 279 9 INDEXES Executive Director, Corporate INDEXES 9 Family Law Forum, 242 Federal Court of Australia family law registries, 71 and Joint Costs Advisory Committee, 118 functions, 71 merger of with FCA and FCC into one administrative body, 6, 129 report on performance, 71–2 reforms, 6 see also registries; registries and NEC Family Law Rules 2004 amendments to, 111, 112 Family Law Section of the Law Council of Australia, 112, 241 Family Law Settlement Service, 244 Family Relationship Advice Line, 18 Federal Magistrates Court of Australia and Family Court of Australia Enterprise Agreement 2011–14, 130, 137, 138, 141, 222 classification structure and pay rates, 225 see also Enterprise Agreement feedback and service improvements, 127 Family Relationship Centre, 244 see also client feedback and complaints management Family Relationships Advice Line (FRAL), 72 family violence and abuse (or risk), 4, 5, 11, 67–8 amendments to Family Law Act in relation to, 19 inquiries concerning, 5 Tonga, 245 feedback and complaints form, 75 Fenwick, Stewart see Director of Administration, FCC Fields & Smith [2015] FamCAFC 57 (Bryant CJ, May and Ainslie-Wallace JJ) – delivered 17 April 2015, 94–5 see also Magellan cases Family Violence Best Practice Principles, 117 Family Violence Clinical Training Modules, 19 Family Violence Committee, 116–17 Fiji delegation from, 259–60 family violence modules (training), 139 filings, 4 Family Violence Plan 2014–16, 18, 117 Filippello, Angela see Principal Registrar family violence screening tool, 19 final orders applications, 50, 55, 56 Faulks, Hon. Deputy Chief Justice John finalisations Canberra registry, 103 number of, 55–7 see also Deputy Chief Justice target, 49, 62 Federal Circuit Court of Australia (FCC) appeals from, 80, 81 proportion of notice of appeals filed by, 84 see also cases finalised finalised applications see age of finalised applications finance and administration, 6 and Australian Standards of Practice for Family Assessments and Reporting, 5, 40 Finance Committee, 111, 236 and Family Violence Committee, 116 financial management, 142–7 joint Chief Executive Officer with Family Court, 216 financial cases, 11 and Joint Costs Advisory Committee, 118 Financial Management and Accountability Act 1997 (FMA Act) see FMA agencies jurisdiction vis-a-vis FCA, 14 financial result, 6 merger of with FCA and Federal Court into one administrative body, 6, 129 financial risk, 124 merger with Family Court into single FMA Agency, 11 Finn, Hon. Justice Mary Madeleine merger with Family Court into single non-corporate Commonwealth entity, 11, 142 Notice of Risk, 20, 35 reforms, 6 Federal Circuit Court of Australia Legislation Amendment Act 2013, 112 280 FAMILY COURT OF AUSTRALIA financial statements, 153–212 Administrative Appeals Tribunal, 105 Appeal Division, 80, 103 Canberra registry, 103 Court Excellence Committee, 14 First Aid Officer Network, 227 first instance trials, 55 Rules Committee, 111 FMA agencies, 11 forced marriage Attorney-General’s Department workshop, 17, 244 Forced Marriage Network, 18 Forrest, Hon. Justice Colin activities, 38 9 H Hague Convention on the Civil Aspects of International Child Abduction, 4, 11, 45, 55 Japan and, 39, 45, 247 Hannam, Hon. Justice Hilary Rae Family Violence Committee, 116 Parramatta registry, 104 Administrative Appeals Tribunal, 105 harassment and bullying at work, 132 Brisbane registry, 103 Harmony Day, 18, 152 Court Policy Committee, 110 Harmony Day Awards, 18 Court Services Committee, 236 Hazard Notification and Report Form, 227 Foster, Hon. Justice Garry Frederick Parramatta registry, 104 health and safety committees, local, 227 Health and Safety Representative Network, 227 Foster PSM FAIM, Richard see Chief Executive Officer health and safety representatives, 226 framework see International Framework for Court Excellence Hearing Awareness Week, 22 fraud control certification, 124 Fraud Control Plan 2013–15, 124 fraud prevention and control, 124 Freedom of Information Act 1982, 125 and exempt contracts, 148 Freedom of Information requests, 125, 128 Fujitsu Australia Pty Ltd and Casetrack, 118 Full Court composition of, 80 sittings, 81 Full Court Appeals, 65, 80 High Court of Australia appeals to, 87 and Joint Costs Advisory Committee, 118 Historical Institutional Abuse Enquiry, Northern Ireland, 262 Hobart registry contact details, 266 judges, 104 Hogan, Hon. Justice Jenny Deyell Brisbane registry, 103 Rules Committee, 111 How do I? on website, 36 HR Newsletter and health and safety, 227 G Hristovaki, Nadia and Michael gender of appellants, 86 Golding, Claire see Director, Human Resources governance and communication, 14 governance arrangements changes to, 6, 113 Government Internet Gateway consolidation program, 128 Australia Day achievement medallion, 136 Hughes, Judge Kate Family Violence Committee, 116 Human Resources and peer support program, 141 human resources management, 130–1 Hunter Valley Family Law Practitioners Association, 243 grants programs, 235 Greater Newcastle Family Law Pathways Network, 243 Greater Sydney Families in Transition Group (Pathways), 243 Greater Sydney Family Law Pathways, 244 ANNUAL REPORT 2014–2015 281 INDEXES FitzGibbon, Senior Registrar John INDEXES 9 I J ICT Sustainability Plan 2010–15, 128, 231 Japan Independent Children’s Lawyer training program, 244 Independent Children’s Lawyers conference, 38 Indigenous Action Plan 2014–16, 21, 116 Indigenous Cultural Competence training, 21, 140 Indigenous employment, 137 individual flexibility arrangements, 138, 223 Indonesia court-to-court cooperation – 10 years on, 42–4 family law and legal identity in, 42–4 Australia–Japan co-mediation program, 45–6 delegations from, 261 and Hague Convention, 39, 45, 247 Japanese delegation Melbourne registry, 247 Jarrett, Ron Australia Day achievement medallion, 135 Johns, Hon. Justice Sharon Louise Melbourne registry, 104 Johnston, Hon. Justice William Phillip Sydney registry, 104 and mediation in family law disputes, 39 Joint Costs Advisory Committee, 118 see also Australia–Indonesia justice partnership judges information and communications technology (ICT) Adelaide, 103 benchmarking report, 128 Administrative Appeals Tribunal, 105 whole-of-government initiatives, 128 Appeal Division, 103 Information Publication Scheme, 125 Brisbane, 103 information technology Canberra, 103 and Court services, 23–6, 115 Family Court of Western Australia, 105 and energy usage reduction, 231 Hobart, 104 infrastructure improvements, 37 Melbourne, 104 requirements, 118 Newcastle, 104 and waste reduction, 231 Parramatta, 104 interim orders applications, 55, 56 internal audit, 123 Sydney, 104 Townsville, 105 Internal Audit Plan, 123 judgments see significant and noteworthy judgments internal evaluations, 129 judicial activities, 249–58 International Association for Court Administration judicial committees, 109–14, 236–7 Seventh International Conference, Sydney, 40–1 sub-committees, 115–18 international cooperation, 42–4 Judicial Complaints Advisor, 75 international family law, 4 Judicial Council on Cultural Diversity, 117 International Framework for Court Excellence, 14–15, 27 judicial delays and access and inclusion framework, 15 implementation committee report, 6 and judicial committees, 109, 111 International Hague Network of Judges, 257 international visitors, 259–61 Internet Based Network Connection Services panel, 128 intranet upgrade, 32 iRefer Vic, 41 complaints about, 75 Judicial Development Committee, 114 judicial information technology requirements, 118 see also information technology judicial officers, 102–6, 137, 220 timely replacement of, 4 judicial services, 50 key performance indicators, 13 judicial services complaints, 64 Judicial Welfare Committee, 114 jurisdiction, 11 vis-a-vis FCC, 14 282 FAMILY COURT OF AUSTRALIA Lister, Leisha Chief Executive Officer’s Management Advisory Group, 119 Kearney, Registrar Julie Rules Committee, 111 Kent, Hon. Justice Michael Patrick Brisbane registry, 103 Kenya delegation from, 260 key performance indicators (KPIs) complaints, 69, 126 Court Policy Committee, 110 Litster, Trent Australia Day achievement medallion, 135 Live Chat, 30, 72 local pathways groups or networks, 242 local registry consultations and other activities to improve service delivery, 242–8 see also community relationships and consultation historic performance against, 49–50 judicial services, 13 registries and NEC, 13 see also deliverables and key performance indicators Lojszczyk, Di Family Violence Committee, 116 Loughnan, Hon. Justice Ian James Rules Committee, 111 Kids’ Help Line, 115 KPMG review of Court’s performance and funding, 129 Sydney registry, 104 Loughnan, Justice Ian and Court Excellence Committee, 14 L Launceston registry contact details, 266 Law Council of Australia see Family Law Section of the Law Council of Australia LawAsia, Family Law and Children’s Rights 5th Conference, Sapporo Japan, 39 LawTermFinder, 17, 18 Le Poer Trench, Hon. Justice Mark Frederick Sydney registry, 104 Unrepresented Litigants Working Group, 117 Legal Aid NSW and National Independent Children’s Lawyers’ Conference, Sydney, October 2014, 115 M McClelland, Justice Robert Bruce appointment, 4, 106 Sydney registry, 104 McDonnell, Fern Australia Day achievement medallion, 133 Macmillan, Hon. Justice Kirsty Marion Melbourne registry, 104 Macquarie Telecom, 128 Magellan cases, 11, 68, 113 Magellan Committee, 242 Magellan protocol, 113 Legal Education seminars, 242 Magellan Steering Committee, 243 legal identity see family law and legal identity in Indonesia management and accountability, 99–151 legal representation, 65 market research see advertising and market research see also unrepresented litigants Let’s Talk: Cultural Competence e-learning package, 16, 117 Managers Assistance Program, 141 Marriage Act 1961, 11 May, Hon. Justice Michelle letter of transmittal, iii activities, 256 Lifeline Appeal Division, 80, 103 and Accidental Counsellor, 141 Lismore registry contact details, 264 Brisbane registry, 103 and F Firm & Ruane and Ors, 92, 93 and Fields & Smith, 94 mediation see Australia–Japan co-mediation program; Court Ordered Mediation Program ANNUAL REPORT 2014–2015 283 9 INDEXES K INDEXES 9 Mediation – what to expect video, 39 deliverables, 12 mediation in family law disputes performance, 72–3 Indonesia, 39 Mediator’s Assessment of Safety Issues and Concerns (MASIC) tool and family violence screening tool, 19 summary, 73–4 post-inquiry email, 17 and proof of divorce example, 88 response target, 50 medical procedures, 4 responsibilities, 72 Melbourne registry services, 69 consultations and other activities to improve service delivery, 247 see also registries and NEC contact details, 266 National Independent Children’s Lawyers’ Conference, Sydney, October 2014, 115 and Japanese delegation, 247 National Judicial College of Australia, 114, 257 judges, 104 National Judicial Orientation Program, 257 and Victoria Pathways, 247 National Support Office Member of the Order of Australia Hon, Justice Robert Benjamin AM, 106 Mental Health Action Plan, 22–3 mental health first aid training, 23 mental illness, 4, 11 mobile application and booths in registries, 41 Moncrieff, Hon. Justice Simon Family Court of WA, 105 Moroni, Magistrate Alan Rules Committee, 111 contact details, 263 National Work Health and Safety Committee, 121, 227 see also Work Health and Safety Committee New South Wales Court service locations, 28–9 registry contact details, 264–5 New South Wales/Australian Capital Territory consultations and other activities to improve service delivery, 242–5 Multicultural Plan 2013–15, 16, 117 New South Wales Central West Family Law Pathways Network, 245 Murphy, Hon. Justice Peter John New South Wales Vietnamese Women’s Association, 244 activities, 256 Newcastle registry Appeal Division, 80, 103 asset management project, 151 Brisbane registry, 103 consultations and other activities to improve service delivery, 243 and Court Excellence Committee, 14 and F Firm & Ruane and Ors, 92 Murray, Kristen Family Violence Committee, 116 Myriad Consulting and Multicultural Plan, 16 contact details, 264 judges, 104 and property management, 118 Nigeria delegation from, 259 non-salary benefits, 139, 224 Northern Ireland see Historical Institutional Abuse Enquiry, Northern Ireland N Northern Territory NAIDOC Week planning committee, 245 Court service locations, 28–9 national calendar, 114 registry contact details, 265 national compactus replacement, 150 see also South Australia/Northern Territory National Consultative Committee, 119, 121, 239 Notice of abuse or risk of family violence, 67 National Co-Ordinating Appeals Registrar, 4 Notice of Risk (FCC), 20, 35 National Disability Strategy 2010–2020, 141 Notices of Appeal National Enquiry Centre (NEC), 12 and CaLD clients, 18 contact details, 263 284 FAMILY COURT OF AUSTRALIA proportion filed, by jurisdiction, 84–5 trend in, 81–5 Pascoe, Chief Judge John (FCC) online cultural diversity awareness training module, 117 online guide to ethnic naming practices (Department of Human Services), 18 online proof of divorce, 31, 88 online video for unrepresented litigants, 8 operating result, 143 operating revenue and expenses, 142 Order of Australia, Member of the Hon, Justice Robert Benjamin AM, 106 organisational structure, 101 outcome 1, 11, 48 expenses and resources for, 215 outlook for 2015–16, 27 overview of the Court, 9–44 and Australian Standards of Practice for Family Assessments and Reporting, 40 Family Violence Committee, 116 and Independent Children’s Lawyers conference, 38 Pathways, 242 Paxton, Registrar Jenny Rules Committee, 111 peer support network, 227 Peer Support Officer Network, 141 peer support officer training, 141 Peer Support Program, 35, 141 pending (active) applications target, 50, 59 see also age of pending applications performance of Court, 113–14 performance pay arrangements, 139, 224 P performance report, 47–76 detailed report, 52–64 Palau family law registries delegation from, 259–60 paper detailed report, 71–2 NEC, 72–3 usage reduction, 232 papers presented and conference, seminars and workshops conducted and/or attended, 252–5 summary, 73–4 Registry and NEC services detailed report, 71–2 Chief Justice, 249–50 Papua New Guinea delegation from, 259–60 parenting cases, 11 Parramatta registry summary, 69–70 performance summary, 51 Perth contact details, 266 and Aboriginal Legal Service solicitor, 244 planning see corporate and operational planning and associated performance reporting and review asset management project, 150 Portfolio Budget Statements and Blacktown Children’s Contact Centre, 244 contact details, 264 and Court Ordered Mediation Program, 244 and Early Intervention Unit (EIU) duty solicitor scheme, 243 and Family Law Settlement Service, 244 and Family Relationship Centre, 244 and ‘Forced Marriage Workshop’ (Attorney-General’s Department), 244 and Greater Sydney Family Law Pathways, 244 Outcome and Program Family Court and Federal Circuit Court, 11–13 see also outcome 1; program 1.1 strategic initiatives, 14–27 power of the Family Court of Australia and Family Court of Western Australia to grant anti-suit injunctions see Teo & Guan power to make orders where a third party company is in administration see X Pty Ltd (Administrator Appointed) & Milstead and Anor and Independent Children’s Lawyer training program, 244 previously published figures judges, 104 Principal, Child Dispute Services and NSW Vietnamese Women’s Association, 244 and property management, 118 changes to, 48 Chief Executive Officer’s Management Advisory Group, 119 role and responsibilities, 107 ANNUAL REPORT 2014–2015 285 9 INDEXES O INDEXES 9 Principal Registrar Public Service Act 1999 Chief Executive Officer’s Management Advisory Group, 119 Family Violence Committee, 116 and APS Values and Code of Conduct, 125 determination 24 instruments, 138, 223 purchasing, consultants and contracts, 147–8 role and responsibilities, 107 Principal Registrar, FCC Chief Executive Officer’s Management Advisory Group, 119 Procurement and Risk Management section, 123, 147 Q Queensland consultations and other activities to improve service delivery, 246 Procurement Framework, 147 procurement initiatives to support small business, 148 Court service locations, 28–9 Productivity Commission Public Inquiry into Access to Justice Arrangements, 129 productivity gains, 142 Professional Development and Judicial Welfare Committee, 237 professional development and training family consultants, 19–20 professional legal development, 256–7 program 1.1, 48 objectives for the Family Court and Federal Circuit Court Family Court and Federal Circuit Court administration, 12 Family Court of Australia, 12 Federal Circuit Court of Australia, 12 property and environmental impact minimisation, 233 see also Teo & Guan property cases, 4 property management, 118 Property Management Committee, 119 Property Management sub-committee, 115 property settlement see Fields & Smith; X Pty Ltd (Administrator Appointed) & Milstead and Anor Protection Convention 1996, 4 Public Governance and Accountability Act Rule and Audit and Risk Committee, 120 Public Governance, Performance and Accountability Act 2013, 6, 12, 122, 129, 142 and Audit and Risk Committee, 120 registry contact details, 265 Queensland Magistrates Court, 246 R Ralph, Stephen and Indigenous cultural competence training, 21, 140 Reconciliation Action Plan, 116 Reconciliation Week, 21 recycling, 231, 232 Rees, Hon. Justice Judith Anne Sydney registry, 104 referrals to community and support organisations, 20 Regional Registry Manager and Court Excellence Committee, 14 Regional Registry Manager Sydney and public interest disclosure, 126 Regional Registry Managers Chief Executive Officer’s Management Advisory Group, 119 Registrar of the Family Court of Western Australia, 81 registrar training, 140 registries cashless, 38 mobile application and booths in, 41 see also family law registries registries and NEC and FMA agencies, 11 deliverables, 13 and non-corporate Commonwealth entities, 11, 142 detailed report of performance, 71–2 Public Interest Disclosure, 126 key performance indicators, 13 Public Interest Disclosure Act 2013, 126 services, 69–74 Public Interest Disclosure Rules, 126 Public Interest Disclosure Standards, 126 286 FAMILY COURT OF AUSTRALIA summary of performance, 69–70 Registry Service Quarterly Return, 32–3 access and inclusion framework for, 15–16 Registry Services Delivery Strategy 2014–19, 15, 33–4 and removal of cash and cheque payments, 38 Registry Services Strategy Senate Finance and Public Administration Committee inquiry into Aboriginal and Torres Strait Islander experience of law enforcement and justice services, 116 registry waiting times, 32 Senate Finance and Public Administration References Committee’s Inquiry into Domestic Violence in Australia, 5 Rehabilitation Management System, 226, 227, 228 Senior Executive Service (SES) remuneration, 138 reserved judgment delivery times senior executives, 107–8 and Registry Service Return, 32 target, 50, 60, 63 senior family consultant needs assessment, 140 see also age of reserved judgments delivered senior management committees, 119–21, 237–40 reserved judgments outstanding (pending) see age of reserved judgments outstanding Service Charter, 125, 126–7 retention strategies, 132 sexual abuse of a child see child sexual abuse retirements from the Court, 4, 106 rewards and recognition, 133–7 Reynolds, Jane see Principal, Child Dispute Services; Regional Registry Manager Service Commitments, 125, 126–7 significant and noteworthy judgments, 89–98 Sikiotis, Athena Australia Day achievement medallion, 134 risk management, 123 Skehill review (Strategic Review of Small and Medium Agencies in the Attorney-General’s Portfolio, 2012), 129 Rockhampton registry small business Risk Control and Compliance Framework, 123, 124 contact details, 265 RSM Bird Cameron and internal audit, 123 Rules Committee, 111–12, 236 Ryan, Hon. Justice Judith Maureen Appeal Division, 80, 103 Court Policy Committee, 110 Family Violence Committee, 116 Rules Committee, 111 Sydney registry, 104 procurement initiatives to support, 148 social justice and equity impacts, 65–8 South Australia Court service locations, 28–9 registry contact details, 266 South Australia/Northern Territory consultations and other activities to improve service delivery, 245 South Australian Women’s Information Service Court Support Program Volunteers and Adelaide registry, 20 Stace, Paul see Chief Information Officer S Staff Development Committee, 119 safe and healthy work environment, 132 staff guidance documents, 122 safety at court, 19, 20 staff participation in Court excellence assessment process, 15 Safety, Rehabilitation and Compensation Act 1988, 226 staff Peer Support Program, 35, 141 scrutiny see also Peer Support Officer Network alleged lack of, 5 staffing, 122 see also external scrutiny staffing profile, 137, 216–21 secrecy, 5 Stevenson, Hon. Justice Janine Patricia Hazelwood self-represented appellants, 86 Administrative Appeals Tribunal, 105 Semple review (Future governance options for federal family law courts in Australia, 2009), 129 Family Violence Committee, 116 Senate estimates committee hearings, 128 Sydney registry, 104 ANNUAL REPORT 2014–2015 287 9 INDEXES registry services, 69 INDEXES 9 Storti, Maria Thomas, Greg Audit and Risk Committee, 120 Audit and Risk Committee, 120 strategic initiatives in the Portfolio Budget Statements, 14–27 Thornton, Hon. Justice Christine strategic plan, 14, 125 Tonga Melbourne registry, 104 Strategic Risk Management Plan, 123 Strickland, Hon. Justice Steven Andrew domestic violence in, 245 Townsville registry activities, 256, 257 asset management project, 150 Adelaide registry, 103 contact details, 265 Appeal Division, 80, 103 and Family Law Pathways Network, 246 and F Firm & Ruane and Ors, 92, 93 sub-committees, 115–18 judges, 105 training, learning and development, 139–41 substance abuse, 4 Supreme Court (of state or territory) appeals from, 80 Survey of Australian Government Payments to Small Business, 148 Sydney registry asset management project, 151 collaborative engagements, 242 contact details, 264 judges, 104 and Women’s Family Law Support Service, 20 see also professional development and training Trans-Tasman Proceedings Act 2010, 112 travel and environmental impact minimisation, 233 Tree, Hon. Justice Peter William Townsville registry, 105 ‘trial docket’ system of case management, 113 Twitter, 30–1 U United Kingdom T delegation from, 260 Tasmania Court service locations, 28–9 United Nations International Day for the Elimination of Racial Discrimination, 152 unrepresented litigants, 4, 65–6 registry contact details, 266 see also Victoria/Tasmania Tasmania Family Violence Consultative Committee, 248 video for, 8 Unrepresented Litigants Working Group, 117 user satisfaction see Court user satisfaction survey team leader training, 140 telephone enquiries (via 1300 number) NEC and, 69, 72 Teo & Guan [2015] FamCAFC 94 (Thackray, May and Crisford JJ) – delivered 21 May 2015, 97–8 Thackray, Hon. Justice Stephen Ernest (Chief Judge Family Court of WA), 105 Appeal Division, 80, 103 and Australian Standards of Practice for Family Assessments and Reporting, 40 V Victoria Court service locations, 28–9 registry contact details, 266 Victoria Pathways, 247 Victoria/Tasmania consultations and other activities to improve service delivery, 247–8 and F Firm & Ruane and Ors, 92, 93 Victorian Family Law Pathways Network and Independent Children’s Lawyers conference, 38 Victorian Royal Commission into Family Violence, 5 288 FAMILY COURT OF AUSTRALIA and iRefer Vic and booths in Victorian registries, 41 Workforce and Policy Manager waiting times see registry waiting times workforce planning, 132 Walters, Hon. Justice John Myer workforce turnover, 137, 221 Ethics Contact Officer Network, 125 Family Court of WA, 105 workload, 4 summary, 52–3 Wareham, Neil Rules Committee, 111 waste reduction, 231 waste/cleaning, 232 Watts, Hon. Justice Garry Allan Finance Committee, 111 Sydney registry, 104 Web Accessibility National Transition Strategy, 128 Web Content Accessibility Guidelines (WCAG) 2.0, 24, 128 workplace diversity, 132 World Indigenous Legal Conference, Brisbane, 2014, 116 X X Pty Ltd (Administrator Appointed) & Milstead and Anor [2015] FamCAFC 50 (Thackray, Strickland and Tree JJ) – delivered 30 March 2015, 96 website (Family Court), 39, 77–8 How do I?, 36 and people with disability, 22 website (Family Law Courts) decommissioned, 39, 77 website (Federal Circuit Court), 39, 77 Western Australia see Family Court of Western Australia whole-of-government Information, Communication and Technology (ICT) initiatives, 128 Y year in review, 1–6 highlights, 3 years of service awards, 136–7 YouTube, 31 court tour, 37 Wollongong Pathways, 243 Wollongong registry asset management project, 150 contact details, 265 local Pathways meetings, 243 Women’s Family Law Support Service and Sydney registry, 20 work environment see safe and healthy work environment work health and safety, 226–8 Work Health and Safety Act 2011, 226 Work Health and Safety Committee, 119, 240 see also National Work Health and Safety Committee Work Health and Safety Management Plan, 226, 227 Work Health and Safety Risk Assessment Guidelines, 227 Work Health and Safety Strategic Plan 2014–16, 226, 227, 228 workers’ compensation, 228 ANNUAL REPORT 2014–2015 289 9 INDEXES W