WIA Exit Policy - Chicago Cook Workforce Partnership

Transcription

Chicago Cook Workforce
Partnership
WIA Exit Policy – 1A/1D focused
Topics
• DCEO Policy Letter N0.
12-PL-02
• How DCEO identifies and
tracks active customers.
• Exit strategy
Chicago Cook Workforce Partnership
DCEO WIA Policy Letter No. 12-PL-02
• WIA Customers who are not active for 90 days
should be exited must be exited.
• If a customer has reached 110 days without
an active service in IWDS, DCEO will
complete the Exit using the last active service
date as the exit date.
• It is not required to wait 90 days if the customer is
no longer active and there are no plans to re-engage
the system.
How DCEO identifies and tracks active customers
• DCEO uses IWDS to identify
whether or not a customer is
active.
• This is accomplished through
the service activities assigned
to customers in IWDS.
4
How to use service activities to
indicate that a customer is active
SCENARIO 1
• Ongoing services, such as, Vocational Training are
considered active engagement.
SCENARIO 2
• Episodic services, such as, case management, is
referred to as SAME-DAY SERVICE and is
considered active.
• Same-day services are one day occurrences and a
new service activity must be opened for each episode.
Active Service - Scenario 1
CUSTOMERS
ATTENDING
TRAINING
Training Activities
• Initially identified by opening a service activity in
IWDS.
• Training MUST be justified in customer’s Individual
Employment Plan.
• Ongoing engagement with case manager must be
supported in IWDS by case-notes at least once every
30 days.
• Proof that customer is going to school through
attendance sheets and progress reports.
Opening Training Activity
• After you have confirmed that a customer has started
either Vocational Training, On-the-Job training or
Customized Training, open the appropriate activity in
IWDS.
• Keep in contact with customer providing on going case
management. Record this case management by opening
same-day services activities after each episode of case
management. Also, record a corresponding case note in
IWDS.
• Close the training activity upon completion of the
activity.
Active Service - Scenario 2
CUSTOMERS NOT
ATTENDING
TRAINING
Customers not attending training
• Customers whose IEP/ISS did not
assess a need for training.
• Customers who have completed
training.
Same-Day Services
• Every time a same-day service is opened for a
customer the 90 day clock is reset and begins ticking
• From the date a same-day service is entered in
IWDS, the customer can be considered active for 90
days.
• Each separate same-day service must be
accompanied by case-note describing the delivery of
that service.
List of SAME DAY services that indicate Active
program service
•
•
•
•
•
•
•
•
•
•
•
Career Planning (Vocational Counseling)
Case Management
Guidance and Counseling
Individual Job Development
Job Club
Job Referral and Placement
Other Job Search Assistance
Out-of-Area Job Search
Relocation
Screened Referral
Self Directed Job Search
12
These are not considered Active services
• Determination of Eligibility.
• Self Directed Job Search that does not result in a
referral to a job.
• Services and activities specifically provided as
follow-up services such as regular contact with the
customer to obtain information regarding his or her
employment status, educational progress, need for
additional services, or income support payments.
• Fiscal Records showing payments for support.
Entering a Same-Day service in IWDS
• You should be entering the Same-Day in real time.
• At the time you deliver a service you should record
the service activity.
• The case note that accompanies the Same-Day
service serves as supporting documentation for that
service.
• The policy letter defines the what each service is.
Case managers should ensure that definition of the
service being selected matches what was delivered.
Definitions of Same-Day services
Definitions of Same-Day services - continued
Same-Day Service
Steps to adding a Same-Day Service
Adding Initial Same Day Service Step 1
19
20
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22
23
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Updating Same Day Service - Adding Episodes
• Once a particular service activity has been created,
you may update that service to reflect additional
same day services, if appropriate.
• This is accomplished by viewing the service then
clicking the service you want to update in the service
provided column.
• Then click on “Add Additional Episode”
• Make sure to add a case note to substantiate service.
Updating Same Day Service – Step 1
Updating Same Day Service – Complete
Exit Strategies
• Strategy A: To be used with customers whose last
active service was in the quarter previous to their
employment start date.
• Strategy B: To be used with customers whose last
active services was in the same quarter as their
employment start date.
WIA Entered Employment Performance Measure
• Percentage of customers who
are working in the FIRST
quarter after exit.
Exit Strategy “A”
• Step 1 - Record placement data under the customer’s
•
•
•
•
employment screen in IWDS.
Step 2 - Collect supporting documentation to
support employment.
Step 3 – Verify that you have achieved the goals of
the IEP.
Step 4 – Exit the customer on the same date that the
last active service was recorded using the exit reason
“Entered Unsubsidized Employment”.
Step 5 – Enter supplemental employment
information in the first quarter after exit screen.
EXIT Strategy “A”
O
c
t
Date of
last active
service
and EXIT
DATE
J
a
n
A
p
r
Employment
Start Date
Exit Quarter
1st qtr.
after Exit
J
u
l
Exit Strategy “B”
• Step 1 - Record placement data under the customer’s employment
•
•
•
•
•
screen in IWDS.
Step 2 - Notify customer that you will be contacting him every 30
days to see how things are going and that at the end of the quarter
you will need to secure documentation to support employment.
Step 3 – In the first few weeks of the 1st quarter after exit ensure
that the customer is still employed and collect the support
documentation.
Step 4 – Verify that you have achieved the goals of the IEP.
Step 5 – Exit the customer on the same date that the last active
service was recorded using the exit reason “Entered Unsubsidized
Employment”.
Step 6 – Enter supplemental employment information in the first
quarter after exit screen.
EXIT Strategy “B”
O
c
t
Date of
last active
service
and EXIT
DATE
J
a
n
Exit Quarter
A
p
st
r 1 Quarter After Exit
Employment
Start Date
Continue contacting
customer every 30 days.
Verify that customer
has remained
employed into next
quarter. If customer
has established solid
employment, perform
exit using the last
active service date.
J
u
l
Q&A

WIA Exit Policy - Chicago Cook Workforce Partnership

Transcription

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