user guide

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USER GUIDE
USER GUIDE
Table of Contents
INTRODUCTION _________________________________________________________ 3 SYSTEM REQUIREMENTS _______________________________________________ 4 RUNNING SANDISK BACKUP ___________________________________________ 5 Setup Your First Backup ___________________________________________ 6 Create Your Backup ______________________________________________ 7 Custom Backup _________________________________________________ 8 Dmailer Online _________________________________________________ 10 Launch Your Backup _____________________________________________ 12 MAIN SANDISK BACKUP INTERFACE _________________________________ 15 Manage Your Files ______________________________________________ 15 Versioning ____________________________________________________ 18 Restoring Files & Folders _________________________________________ 19 USING DMAILER ONLINE ______________________________________________ 22 Searching Dmailer Online _________________________________________ 22 Navigating Dmailer Online ________________________________________ 24 Sharing Files with Dmailer Online __________________________________ 26 Deleting Files from Dmailer Online__________________________________ 27 Page 2
USER GUIDE
INTRODUCTION
Due to the strong and steady growth in digital content generation, preventing data loss has become
crucial. SanDisk Backup is an easy way to backup valuable personal and professional data from any
computer to any storage device.
SanDisk Backup is designed for users who care about their data and take the important step to prevent
data loss due to computer crashes, theft, viruses or any other unpredictable mishap. SanDisk Backup’s
easy-to-use interface makes saving, protecting and restoring data (documents, presentations, photos,
music, video files, etc.) a simple task.
It is compatible with PCs and Macs, and available in 19 languages (English, French, German, Italian,
Spanish, Portuguese, Swedish, Danish, Norwegian, Dutch, Russian, Czech, Polish, Turkish, Korean,
Japanese, Traditional, Simplified Chinese and Arabic)
SanDisk Backup Key Feature
Incremental Backup
Unlike traditional backup software, SanDisk Backup provides you with an option to store only new and
modified files, thus reducing system overhead.
Versioning
Define the number of versions you want to keep, preserving multiple iterations of a file for later use. At
any moment, you can travel back in time to access a file’s previous version. You’ll never lose any data,
even if a file was inadvertently modified or erased.
Automatic, Live Backup
Leverage SanDisk Backup’s continuous data protection (CDP) technology to automatically detect changes
to files and back them up onto the storage device without user intervention. You never need to worry
about manually backing up data or scheduling it; SanDisk Backup will take care of it for you 24/7.
Custom Configuration
Filter by file extension, date or size. With numerous configuration options, SanDisk Backup provides a
flexible tool that allows you to easily choose the data you wish to backup.
Installation-Free
SanDisk Backup runs exclusively from your portable storage device, so it requires no installation on a PC
and is ready to use immediately. When you wish to restore your data on a new computer, simply connect
the storage device and all documents will be immediately restored.
Cross-Platform Support
Your data is seamlessly available whether you are using a Mac or a PC. SanDisk Backup delivers the
same powerful backup features and ease of use on both platforms for a consistent experience.
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USER GUIDE
SYSTEM REQUIREMENTS
Supported Operating Systems:
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Windows XP (Service Pack 2 is recommended)
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Windows Vista
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Windows 7
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Mac OSX 10.5
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Mac OSX 10.6
Supported Internet Browsers:
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Internet Explorer (version 5.0 and higher)
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Mozilla Firefox (version 1.0 and higher)
Required Hardware:
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Available USB port
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A portable storage device – i.e., a USB drive (USB flash memory drive or external hard drive), a
flash-based MP3 Player or SD Card supporting multiple storage card formats. If your portable
storage device has a manual write protection switch (lock) it must be in the unprotected position
in order to be able to use SanDisk Backup.
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USER GUIDE
RUNNING SANDISK BACKUP
After plugging in your SanDisk USB Drive, you will be prompted to either “Open” or “Save” the .zip file.
Save the file to your desktop.
Double-click the SanDisk Backup executable (.exe) file to begin the setup process.
Note: SanDisk Backup does not require installation on your computer. This setup process allows you to
choose what data you want to backup. The application will reside on your SanDisk USB backup device.
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USER GUIDE
Setup Your First Backup
The first step to start using SanDisk Backup is to select your preferred language from the drop-down
menu (Fig. 1). SanDisk Backup is available in 19 languages (English, French, German, Italian, Spanish,
Portuguese, Swedish, Danish, Norwegian, Dutch, Russian, Czech, Polish, Turkish, Korean, Japanese,
Traditional, Simplified Chinese and Arabic).
Fig. 1
After you have selected your language, read and accept the End User License Agreement (EULA) by
checking the box at the bottom of the screen, then click on the “Next” button.
Note: You must read and accept the EULA by clicking on the checkbox “Yes, I have read and I accept the
EULA”. If the EULA is not accepted, the “Next” button at the bottom right will be grayed out and
therefore, inactive.
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USER GUIDE
Create Your Backup
Next, give your backup a name by typing in the text field box. If you’d like to further protect your data,
check the box next to “Password protect and encrypt my data”. You will then be prompted to create a
password. You are also able to use a hint to remind you of your password.
Fig. 2
Next, determine if you want to set up an “Automatic” or a “Custom” backup (Fig. 2). Either way, the
SanDisk Backup Manager will run in the background to ensure continuous backups of your important
data.
Note: Backup Manager is installed on your computer and is independent from the Backup application.
Leave the box checked to allow SanDisk Backup to be launched automatically each time you plug your
backup device to your computer, ensuring a continuous protection of your data.
If you don’t want to ever worry about manually backing up data or scheduling it, then we recommend the
“Automatic” backup option. This option continuously backs up documents and files in your Documents,
Pictures, Music, Videos and Desktop folders from the moment you turn on your computer.
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USER GUIDE
Custom Backup
If you are unsure how much storage space you have or prefer to specify which types of files and
documents are backed up, then select the “Custom” option. Once you click “Next”, you’ll be taken to a
screen where you can select which folders and file types to back up on the “File Selection” tab (Fig. 3).
This screen displays the folder tree of your computer. It allows you to select all the folders you want to
backup on your storage device by clicking on the relevant checkbox. To view subfolders, click on the
triangle located to the left of the checkbox. You can also select the type of files to backup (documents,
music, etc.).
By default, SanDisk Backup will backup all text documents, presentations, spreadsheets and photos from
your “My Documents” or “Documents” folder and from your Desktop. You will also see a bar located near
the bottom of the screen that indicates if you have enough space available to complete your backup.
Fig. 3
Click on the “Backup Settings” tab to filter your backup by file size and type (Fig. 4). The “Backup
Settings” section is composed of four sections.
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The “Main Options” section allows you to select the different options to apply to your backup.
“Start backup automatically” launches your backup every time you start the application. “Live
Backup” allows the application to continuously detect changes to files and automatically back
them up onto the storage device without any user intervention. “Number of versions to keep”
allows you to keep different versions of the same file. Any of those versions may be easily
restored to the computer.
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Select your default backup in the “Backup Manager” section. This is the backup that will be
launched automatically each time you plug in your USB device or start your computer.
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USER GUIDE
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SanDisk Backup offers two different types of date filters. “Backup files from the last…” allows you
to backup files created or modified in a selected period of time (e.g. 1 day, 3 months). “Backup
files starting from” allows you to select a date and all files created or modified since this date will
be backed up. Or select “no date filters” to back up everything.
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The size filter allows you to select the size limit of the files you wish to backup.
Fig. 4
Note: To progress to the next step in the setup process, select your backup setting and click “Next” at
the bottom right of the screen.
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USER GUIDE
Dmailer Online
Once you have completed your backup settings, you’ll be offered a chance to create a free online account
with Dmailer Online to store secure copies of your files – regardless of size – online for easy access from
any computer (Fig. 5). By creating an online account, you can make the most of SanDisk Backup by
managing your local and online backups in one interface.
Note: If you don’t wish to create a Dmailer Online account at this time, simply click the “Next” button to
begin your backup.
To create your Dmailer Online account, enter your email, choose a password, accept the EULA and click
“Create”. If you already have an online account, you can sign into it at this time.
Fig. 5
Note: To learn more about the features and benefits of Dmailer Online, please refer to page 20.
Once you create/sign in to your account, click “Next”. A screen will appear where you can adjust any
settings you wish and display the available storage space (Fig. 6).
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USER GUIDE
An “Advanced Settings” button is available to fine tune your backup. Similar to the options when you
were creating your backup, you can choose the folders and the types of files you want to backup and
filter your backup by file size.
The “Go Online” button gives you access to manage your online account and see your data online
Important: By default, the same data set you selected for local backup will be backed up online.
If you need additional storage, you can upgrade for a small fee by clicking on the “Upgrade Now” button.
Otherwise, click “Next”.
Fig. 6
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Launch Your Backup
Once you have completed your backup settings, click the “Next” button to launch your backup.
The following screen will appear showing your backup progress (Fig 7).
Fig. 7
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If there are any errors in your backup, like not enough storage space the following screen will appear
(Fig. 8). If other types of error occurred, you will get a message at the end of your backup saying:
“Backup completed with error”.
Fig 8
Otherwise, you will see that your backup has been successfully completed (Fig. 9).
Fig. 9
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Once your backup is complete, you can click on “View Summary” to access the main SanDisk Backup
interface (Fig. 10)
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USER GUIDE
MAIN SANDISK BACKUP INTERFACE
Manage Your Files
The main SanDisk Backup interface allows you to manage your backed up files. Thanks to SanDisk
Backup you can view, open, edit and restore original or older versions of your files at any time.
At the top of the screen, you will see menu selections for “File”, “Settings” and “Help”.
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The “Files” section of the menu allows you to change your backup or quit the application
The “Settings” section allows you to change your options for both local and online Backup
The “Help” section gives you access to online support, FAQ and demos
You will also notice “Backup” and “Restore” icons (Fig. 11).
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The “Backup” button allows you to launch a new backup to your drive manually
The “Restore” button permits you to restore your backed up files to any PC and any location you
select
Note: For more on the Restore feature, please refer to page 18
Fig. 11
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USER GUIDE
To help you manage your backup (local or online), an event log is included in the “Summary” tab (Fig.
12). This allows you to check every action that occurred during the backup. By default, you see the logs
of your local backup. If you click on the “Online Backup” icon, you will see the logs of your online
backup. If no online backup has been created, you will be directed to the “online backup” tab to create
your online account. The event log will warn you when an error has occurred, when the device is full, etc.
You can clear all events or save them as a .txt file by using the “Export” button.
Fig. 12
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USER GUIDE
You can also view individual files and folders in the “View Files” tab (Fig. 13).
Fig. 13
If you wish, you can also sign up for a free Dmailer Online account at this time by clicking on the “Online
Backup” tab. If you already have an Online account, you can sign in to backup your files online.
Note: If your profile is not encrypted, you can always access your data manually by going to the “My
Backup” folder on your portable storage device.
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USER GUIDE
Versioning
If you choose to keep several versions of the same file, an arrow will appear before the document name
(Fig. 14). Click on the arrow to access the different versions of the file via a dropdown.
Fig. 14
Note: Old versions of a file are only accessible by restoring them from the application.
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USER GUIDE
Restoring Files & Folders
SanDisk Backup simplifies the restoration of your files or folders. You can restore any file or folder to any
computer. To do that, you have two possibilities:
1. Individual File Restore
First, access the “View Files” tab to select the file you want to restore, for example the file highlighted in
blue below and then, right click on it and select “Restore” (Fig 15).
Fig. 15
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USER GUIDE
Finally, choose where you want to restore the file you selected:
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USER GUIDE
2. Restoring Files Using the Restore Assistant
Click the “Restore” button on the top of the screen.
By default, all of your folders are selected to be restored. You can change this by checking and
unchecking files and folders within the tree. Then, select where you want to restore the selected files and
folders - you can either select a specific location or easily restore them directly to their original locations
on your system (Fig. 16).
Fig. 16
Note: If you decide to restore a file or folder to its original location, existing data on your computer with
the same name will be replaced.
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USER GUIDE
USING DMAILER ONLINE
If you wish to access your online backup data without the SanDisk Backup software, you will be asked to
enter the e-mail and password that you used to set up your Dmailer Online account (Fig. 17). If you
access your online account from SanDisk Backup by clicking on “Go Online” in the “Online Backup” tab,
you will be logged in automatically.
Fig. 17
Searching Dmailer Online
Once signed in to Dmailer Online, a search page (Fig. 18) will be displayed from which you can:
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Search for files by name or keyword
Specify an extension preceded by a period (such as .doc)
Search among predefined types (images, music, Word, Excel and PowerPoint)
Fig. 18
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The search results will display a maximum of 10 files per page, with the following information:
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Filename (including extension)
Size in KB
Date last modified
A link to previous versions (if present)
A link that allows sharing the file
A link to the file's path in the Dmailer Online Global File System
A preview of the file (for images only)
Click on the name of the file to open or save it on your computer.
To recover a previous version of the file saved with Dmailer Online, just click on the link that shows the
number of modifications. To download the file, click on the name of the version selected (Fig. 19).
Fig. 19
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USER GUIDE
Navigating Dmailer Online
Dmailer Online has a tool for navigating the directories and files that have been backed up called
“Dmailer Online File System Manager”. This tool allows you to display and navigate the files and folders
as you would on your own computer. To access the Dmailer Online File System Manager, simply click on
the “Browse” tab.
All data uploaded from SanDisk Backup is stored in the “My Profiles” folder (Fig. 20).
Fig. 20
By clicking on “My Profiles” you can access the list of online backups that you’ve created where at least
one file has been backed up (Fig. 21). The same backup name that you defined in your original setup is
displayed.
Fig. 21
By navigating each of these selections, you will find all files and folders that have been backed up by
Dmailer Online. You can perform several operations on the files by clicking on the checkmark, including:
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Display the preview
Share the file
Delete the file from the backup
Display the archived versions
Download the file to your local computer
You can also perform the following operations on folders (Fig. 22):
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Delete an entire folder
Download an entire folder as a .zip file
Share an entire folder with your contacts
USER GUIDE
Fig. 22
To return to the path during navigation, just click the specific directory name.
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USER GUIDE
Sharing Files with Dmailer Online
Dmailer Online includes a file-sharing tool that sends a link via email to your friends and colleagues from
which they can download files of any size.
To share a file with Dmailer Online, just go to the search page (see “Searching Dmailer Online”) or
navigate the File System (see “Navigating Dmailer Online”) and click “Share” (Fig. 23).
Fig. 23
A form will appear in which you may enter the following:
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Recipient's email address (required)
Subject (optional)
Modifications to the message text (Important: Don’t change the link below the text)
Amount of time to share the file - “Valid for:” (1 day, 1 week, Unlimited)
After entering the information listed above, click “Send” and a confirmation screen will appear that can
be used to test the link.
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USER GUIDE
Deleting Files from Dmailer Online
To delete a file from the backup set on Dmailer Online, select the file and click Delete (Fig. 24).
Fig. 24
The animation of the recycle bin indicates that the file is being deleted. When the animation disappears,
the file has been deleted.
Note: A file deleted from Dmailer Online will not be deleted from the computer where it was backed up;
just as deleting a file from your computer will not delete the backup copy that was made.
The deletion of a file from Dmailer Online will delete all previous versions of that file stored in the
backup.
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USER GUIDE
About Dmailer, the software provider for SanDisk
Established in 2001 and located in Marseille, France, Dmailer is a software company specializing in
portable backup and synchronization solutions for a range of mobile devices, including USB flash drives,
memory cards, external hard disk drives, mp3 players, SIM cards with memory and mobile phones.
For more information on Dmailer and its products, please visit: www.dmailer.com
Copyright Dmailer 2001-2010. All rights reserved
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