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March 2016
Communicator Newsletter
Letter from the President
American Queen Starts Fifth Year of Cruising
Well it’s hard to believe, but on February 19, the American Queen commenced
her fifth year of sailing under the American Queen Steamboat Company banner.
For all of us, this is a huge milestone. It seems like just yesterday, we were still
struggling with attorneys, banks and everything else to purchase the American
Queen. And yet at the same time, it seems like 10 years ago since our crew
members retrieved the vessel from sitting in Beaumont, TX to move to Sulphur,
LA to undergo her first renovation.
We’re off to an incredible start on our fifth year! The American Queen has
never looked better. During lay-up, our team painted the fourth deck with linear
polyurethane paint; installed new carpet on the main deck, forward stairs and
stages; and completely ground painted, carpeted, and added new furniture to
the Sun Deck. We have new shows and cast members and have also completely
remodeled the crew mess. When I was traveling to the American Queen for our
first training session, several of our crew members met me in the Chicago airport.
They were showing me pictures on their smart phones that their fellow crew
members had sent to them, telling them how great the boat looked and how
excited they were.
After cruising for three weeks, our customer service scores are simply through
the roof. The boat looks great, our crew is happy, our sales are soaring, and I
believe this will be the best year we’ve ever had. Speaking of training, one of
John W. Waggoner
our big goals for this year is hiring the very best crew members, training our
crew members and retaining these crew members. As such, we’ve put together
President/CEO
a comprehensive training program for both the American Queen and American
HMS Global Maritime
Empress. I’d like to thank everyone involved, but especially Christina Price and
Scott Keever, for helping move this training program forward. It truly is a great program.
Because of all of these changes, I believe that we will have the best year we’ve ever had at American
Queen Steamboat Company. All of this paves the way for increased growth, with translates to increased
opportunity for all of us within the company.
Be safe out there, keep smiling and let’s make the world a better place.
Until next time,
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HMS Ferries, Inc.
HMS Ferries Locations
Preparing for a Busy
Spring Season
Seaward
Services, Inc.
Capture Planning: The
Process Before Landing
Contracts
American Queen
Steamboat
Company
AQSC Making Waves with
Updates and Anticipated
Expansion
Money Matters
Lessons in Growth
Investing: The Folly of
Market Timing
HR Update
Eat the Rainbow
March Madness Facts
Employee
Spotlight
Meet Katie Jones
Recipe of the
Month
8
The crew mess features all new tables, seating,
lighting, wallpaper and televisions.
www.hmsgm.com
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Employee Forum
Job Postings, New Hires,
Promotions and Transfers
HMS Global Maritime
Charting Success on a Global Scale
Steilacoom, WA | Oklahoma City, OK
Gees Bend, AL | Dauphin Island, AL
Jacksonville, FL | New York, NY
Moline, IL | Philadelphia, PA
HMS Ferries Locations Preparing for a Busy Spring Season
CORE VALUES: Service Excellence, Safety First
As warmer weather quickly approaches, HMS Ferries is actively working to prepare
for what we expect to be our busiest spring and summer seasons yet. In fact,
Mobile Bay Ferry in Dauphin Island, AL, has already surpassed the passenger totals
for January and February, compared to the same months in 2015. We are working
with our clients in Philadelphia, PA, and Moline, IL, to develop an aggressive
marketing campaign that is expected to bring increased ridership to both locations.
At our Governors Island site in New York, NY, the Coursen will soon be entering a
drydock availability and be ready for service by the summer. The Jean Ribault just
completed a yard in Jacksonville, FL, and is prepared for the season. In addition,
we are working to replace the antiquated ticketing systems at the Pierce County
location in Steilacoom, WA, and Mobile Bay Ferry by this summer, which will allow
our customers to purchase tickets online and be delivered via phone or a mobile
app. This state of the art ticketing system and website, along with an improved
ticket scanning capability, will help increase ridership and improve the efficiency of
our ticketing and loading process.
Greg Dronkert
President & COO
HMS Ferries, Inc.
HMS Ferries
congratulates all of
our shipmates for their
achievements throughout
the year. We would
like to send special
congratulations to the
following shipmates
for their hard work and
achievement.
Mark Andrews
Oklahoma River Cruises
Completed leadership
training
We were fortunate to have had Ian Schroeder, an intern from Massachusetts
Maritime Academy, work in the HMS Ferries corporate office in Bainbridge Island,
WA for the last two months. Ian provided the following about his experience:
Joe Kula
Mobile Bay Ferry
Completed leadership
training
“I gained valuable insight into the maritime industry over the past two months. I was
given the opportunity to work on various projects and to observe numerous aspects
of maritime business. The entire HMS Global Maritime team, in the office and out in
the field, was extremely welcoming and offered priceless career advice.
Clip Hopkins
Gees Bend Ferry
Completed leadership
training
This internship has definitely increased my interest in pursuing a career in maritime business. I hope to return
to pursue further projects with HMS Ferries. Thank you HMS Ferries for this terrific opportunity.”
Well done to the entire HMS Ferries team for providing Ian with a positive experience. Your work to help train and
educate interns will have a positive impact on HMS Global Maritime and the maritime community as a whole.
Finally, one of our smallest operations received some great press last month, with a local television station
doing a news piece on the Gees Bend Ferry, in Camden, AL. The ferry is featured in the series “Alabama
Oddities,” which showcases unique and local attractions. Featured in the video are Captain Jimmy Womack,
Vondell McGraw, Ricardo Pettway and Tim Aguirre. Here is the link; it is worth watching:
http://www.alabamanews.net/video/alabama-oddities-gees-bend-ferry/
www.hmsgm.com
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Frank Roda
Governors Island Ferry
Received MMC
endorsements for QMED
and Tankerman Asst.
Barry Masterson
Governors Island Ferry
Received MMC
endorsements for
Proficiency in Survival
Craft & Rescue Boats,
200 Ton Mate on
Inland Waters and
Able Seaman-Limited
Lifeboatman
HMS Global Maritime
Charting Success on a Global Scale
New Albany, IN | Norfolk, VA
Newport, RI | Okinawa, Japan
Dania Beach, FL | Philadelphia, PA
Panama City Beach, FL
Capture Planning: The Process Prior to Landing a Contract
Seaward Services would like to
congratulate all of our shipmates for
their accomplishments throughout
the year. We would like to send
special congratulations to the
following for their hard work and
achievement:
Richard (Dickey) Glessner
Norfolk, VA
Nominated for Employee of the
Quarter by Department Heads for
Outstanding Performance
Sam Webster
Norfolk, VA
Nominated for Employee of the
Month by her peers for Outstanding
customer service and performance
Mark Sedaca
Norfolk, VA
Became B Captain and for their
motivation and dedication to the
team
Richard Glessner
Norfolk, VA
Became B Captain and for their
motivation and dedication to the
team
Sharon Metcalf
WestPac Express
Promoted on a temporary basis to
1st assistant engineer to cover for
an ill employee and did a great job
Adam Kleitman
WestPac Express
Promoted on a temporary basis to
1st assistant engineer to cover for
an ill employee and did a great job
Brandon Wahlers
WestPac Express
Promoted on a temporary basis
to Chief Mate to cover for an ill
employee and did a great job
www.hmsgm.com
CORE VALUES: Innovation
Before Seaward Services employees can offer their expertise, our
corporate team has to lock up a business opportunity. Whether an
opportunity presents itself in the form of a U.S. military government
contract or a contract of another government agency, a specific plan
must be formulated and executed before Seaward Services can take
over operations on shore or at sea. This is a process known as ‘Capture
Planning’.
In short, Capture Planning consists of three phases: identifying
an opportunity, assessing the environment and implementing a
strategy. An effective plan should offer reviewable evidence and
detail the objectives, actions, timing, frequency of review and specific
responsibilities of all players. These offerings help save time, reduce
capture cost and most importantly, improve contract win rates. A
defined structure for a plan typically consists of internal and external
analyses, strategy development, monitoring and execution.
Two popular outlines help gauge all of this important information.
The first is called an Integrated Prospect Solution Worksheet. This is
essentially an analysis tool used to identify issues and requirements.
A team of planners makes their identifications and can then outline
solutions and compare them with competitors’ strategies.
Bill Annand
The second outline is called a Bidder Comparison Matrix. This
President & COO
tool shows a team of planners how its solution compares to its
Seaward Services, Inc.
competitors’. The matrix shows this information from the business
opportunity provider’s (a government contractor, for example) point of
view. The matrix is laid out in three categories: 1) issue, 2) weight, and 3) firm vs. its competitors.
Each potential issue is assigned a weighted value, that way firms can compare their weighted
scores against other firms’ scores. In order for the Bidder Comparison Matrix to serve as an
effective tool, other things must fall into place as well. The planning team needs the approval
and support of senior management, as well as various measurables; this could include
objectives, schedules and completion dates for managers. Along the same lines, consistent
review periods must be established to check progress, resolve conflicts, look at bid decisions
and generate feedback.
Seaward Services takes pride in providing excellence and experience in a wide array of
marine projects—that much is clear to our partners and all HMS Global Maritime employees.
Sometimes, though, the behind-the-scenes work can get lost in the shuffle. Capture Planning
is just one of the ways our staff adds to the outstanding work and reputation of our company.
Without following these procedures, we would not be engaged in much of the fascinating work
we are doing today.
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HMS Global Maritime
Charting Success on a Global Scale
Memphis, TN | Vancouver, WA
AQSC Making Waves with Updates and Anticipated Expansion
CORE VALUE: Innovation
You may notice several news articles
written about American Queen Steamboat
Company (AQSC) pop up soon. We
hosted several media members for a
short cruise on the American Queen a few
weeks ago, giving them insight into the $2
million lay-up updates and future plans for
the company.
Ted Sykes
In one article, featured on the Seatrade
Cruise News website, John explains
the “relentless pursuit of perfection” he
has for the company and vessels. As an
example, he explains why he insisted on
the Awlgrip two-part linear polyurethane
yacht white paint that adds an impressive,
high-quality look to the American Queen.
John gave a tour of the vessel, and
showed the media members a place on a
bulkhead, where part of the original paint
was left for comparison.
The exterior paint is one of the most
President/COO
noticeable differences onboard, but not
American Queen
the only cosmetic change. On each deck,
Steamboat Company
900 feet of mahogany rails were added,
as well as a refinish to the mahogany
doors, new trim and polished brass ‘keys’ which hold open the
staterooms’ French doors. New signage indicating the staterooms’
names was also installed throughout the vessel, as well as new
carpet and furniture on the Sun Deck, creating a nice patio-like
atmosphere onboard for guests to enjoy.
The crew also saw some changes when they arrived back onboard:
an updated crew mess area with new tables and seating, new
televisions, a new salad station and updated wallpaper and
lighting. In addition, extensive cleaning, new paint and LED lighting
in the crew hallways brought a fresh and updated look and feel.
Currently, the American Queen is in the best shape that it has been
since she was built in 1995. Of the $2 million in upgrades that
was spent this year during lay-up, more than half of that expense
was dedicated to technical and mechanical upgrades. We are
very proud of the upgrades and the way the vessel is looking and
running. It is this dedication to continuous improvements, led by
John Waggoner, that has driven us to the forefront of the rivercruising industry and continues to contribute to our growth.
www.hmsgm.com
In another article on the Seatrade Cruise News website, John is
quoted about the future of AQSC and expansion into new markets.
Because of the demand and impressive sales numbers since the
company’s formation in 2012, AQSC is looking to purchase or build
another vessel for expansion into the Great Lakes. There is also
a possibility of an off-season operation with destinations in the
Caribbean.
The ideal vessel would have a capacity between 200 and 250
passengers, to encourage guests to get to know each other, similar
in capacity to the American Empress. If a vessel is purchased,
operations could begin in 2017, while building a new vessel would
be expected to take nearly three years. While the American Queen
is iconic because of it’s unique flavor, hospitality and decor, Ted
Sykes commented that “we realize we’re probably not going to be
able to continue that [style of cruising],” and is looking beyond a
paddlewheeler for this next expansion.
There are still many decisions to be made before this next step is
taken, but the executive team and all involved anticipate making
a more concrete decision by July of 2016. It is an exciting time for
the company and much of the credit for reaching this point goes to
our crew and team throughout AQSC and HMS Global Maritime.
Together, we’ve revived the river-cruising industry, created a truly
unique on-the-water experience and increased demand for our
product so much that we are encouraged to expand.
To read a few recent articles featuring AQSC, see the links below:
• http://www.seatrade-cruise.com/news/news-headlines/americanqueen-steamboat-co-looks-to-grow-by-buying-or-building.html
• http://www.seatrade-cruise.com/news/news-headlines/foraqscs-john-waggoner-a-relentless-pursuit-of-perfection.html
• http://www.afar.com/magazine/cruise-news-river-cruising-growsin-the-us
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HMS Global Maritime
Charting Success on a Global Scale
Human Resources
Eat the Rainbow
Looking to fight disease and improve your health? Put colorful fruits and veggies on your plate.
March is upon us, and most people are thinking of spring fever
remedies, leprechauns, rainbows, a pot o’ gold, or any other
fun thing and activity associated with spring! To help continue
the festivity, we think it’s a perfect time to share an article from
UnitedHealthcare about eating the rainbow:
consume depends on your age,
gender, calorie needs and activity
level.
A RAINBOW OF CHOICES
Ready to shop the rainbow?
Here are some ideas to get you
started:
Ever heard of the “rainbow diet?” It’s not an actual diet — it refers to
choosing fruits and veggies in a rainbow of colors.
Through broad guidelines, government experts hope to bring
healthier eating patterns to all Americans despite our regional and
ethnic backgrounds. One of the main guidelines is to eat more fruits
and vegetables.
• RED: Red apples, cranberries,
red grapes, pomegranates,
raspberries, strawberries,
watermelon,
pink or red grapefruit, tomatoes, radishes, radicchio, red peppers,
red onions
• BLUE/PURPLE: Raisins, blackberries, blueberries, plums, purple
grapes, purple cabbage, purple figs
• WHITE: Bananas, white nectarines, white peaches, garlic,
cauliflower, mushrooms, onions, potatoes
• GREEN: Green apples, green grapes, kiwi fruit, honeydew melon,
kiwi, avocado, broccoli, spinach, okra, artichoke, zucchini, lettuce,
celery, asparagus
• YELLOW/ORANGE: Yellow apples, apricots, cantaloupe, oranges,
peaches, nectarines, mangoes, grapefruit, pineapple, yellow
peppers, pumpkin, sweet corn, yellow tomatoes, lemons, sweet
potatoes
Eating an array of colorful foods regularly helps give your body the
nutrients it needs. Besides fiber, vitamins and minerals, naturally
colorful foods contain phytochemicals. These powerful plant
substances give fruits and veggies their color and help fight disease.
Research has shown that eating a variety of these plant substances
may help to:
• Strengthen your immune system
• Lower your risk for certain cancers and chronic diseases
• Help ward off type 2 diabetes
• Reduce high blood pressure
• Prevent some eye diseases
• Maintain heart health
• Improve memory
• Help build strong bones and teeth
Now that you’ve heard of the “rainbow diet,” will you make it a goal
to eat the rainbow?
YOUR DAILY QUOTA Think nutrient dense. Aim to fill half your plate
with colorful fruits and veggies at each meal. Your produce can be
fresh, raw or cooked, canned, frozen or dried. How much you should
Source:
UHC March Nutrition Newsletter Eat the Rainbow
March Madness!
TOURNAMENT TRIVIA:
The first school to win the NCAA Division I Men’s Basketball
Championship was Oregon in 1939.
Fun Facts and Trivia
March is a big month! It’s the end of college basketball season,
the beginning of spring, and ‘Hoosier Hysteria’ is in full swing.
Since the corporate office is in New Albany, IN, we want to share
our excitement with you along with some fun facts and trivia about
the NCAA Division I Basketball tournaments.
“MARCH MADNESS” FUN FACTS:
The term originated in the 1930s to describe an Illinois high school
basketball tournament.
It was first used for the collegiate tournament in the early 1980s by
sportscaster Brent Musburger.
“March Madness” is a trademarked term, held by the NCAA.
www.hmsgm.com
The school that has won the most consecutive championships is
UCLA, with seven in a row from 1967-1973.
The schools with the most championships are:
• UCLA with 11
• Kentucky with 8
• Indiana and North Carolina tied
with 5 each
• Connecticut and Duke tied
with 4 each
• Kansas and Louisville tied
with 3 each
Source: HMSA Everyday March
2015 Volume 7 Issue 3
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HMS Global Maritime
Charting Success on a Global Scale
Money Matters
Lessons in Growth Investing: The Folly of Market Timing
Provided by Kevin Maynard, CFA, Sortino Advisory Partners
It’s time in the market,
not market timing. Think
about this: A $10,000
investment in the S&P
500 at the end of 1993,
over 20 years would have
grown to $66,340 — an
average return of 9.92%
per year.
THE SOBERING LESSON
Pulling money out of the
market in down periods
may reduce long-term
returns. When the market
rebounds, it may happen
quickly and suddenly.
And missing even a few
trading days could mean
missing some of the
market’s biggest gains.
If an investor missed just
10 days, in the 5,035
trading days from January
3, 1994––December 31,
2014, returns could be cut
in half.1
WHAT SHOULD I KNOW
BEFORE INVESTING?
All investments involve
risk, including possible
loss of principal. Equity
investments generally
provide an opportunity for
more capital appreciation
than fixed income
investments, but they are
subject to greater market
fluctuations.
WHERE CAN I FIND
MORE INFORMATION?
History tends to repeat
itself. Legg Mason seeks
to ensure that your
portfolio can withstand
and recover from the
inevitability of market
corrections and portfolio
losses, with a balance of
strategies that addresses
your need for portfolio growth, income, capital appreciation and risk management. Talk to your financial advisor today about the right
investing strategy for your situation.
This information was developed by Legg Mason Global Asset Management, an independent third party. It is general in nature, is not a complete
statement of all information necessary for making an investment decision, and is not a recommendation or a solicitation to buy or sell any security.
Investments and strategies mentioned may not be suitable for all investors. Past performance may not be indicative of future results. If you have
questions, you may contact Kevin Maynard, CFA, Sortino Advisory Partners at 502-371-9854 or [email protected].
www.hmsgm.com
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HMS Global Maritime
Charting Success on a Global Scale
Employee Spotlight
Meet Katie Jones
CORE VALUE: Teamwork, Integrity
If you ever call the HMS Global Maritime or Seaward Services
corporate offices, you’ll likely initially speak with Katie. She is our
receptionist here in New Albany, IN, but is responsible for much more
than just answering the phones. Katie oversees the maintenance of
the copiers and printers in the offices, UPS shipping and labeling,
ordering of office supplies, scheduling the conference rooms and
distributing of the mail each day. She is also usually helping out
someone else, as she is always willing to help her colleagues
whenever they might need assistance. Katie claims that the best part
of her job is the laid-back and enjoyable environment and working in
a stress-free position.
Prior to joining our team in December 2013, Katie worked as a
teacher’s assistant for 10 years, as the Assistant Manager of an Indiana
DMV for several years, followed by a position in the banking industry.
In her free time, Katie enjoys watching college basketball and is
a long-time Indiana Hoosiers fan. She also enjoys watching high
school basketball, especially the team that her nephew coaches.
Katie and her husband, Dave, enjoy spending time with their family,
Wil, Jalyn, Brandi and Rob, as well as four granddogs among them.
Katie and her husband, Dave.
Additionally, she is busy planning her daughter’s (Brandi) wedding to
Rob in August of this year.
Katie’s smile and concern for others has a positive effect on
everyone who walks through the door. Thank you for all that you
do for our team, Katie! We’re fortunate to have you as a part of this
company and to make our day-to-day operations run smoothly!
Recipe of the Month
Pan Haggerty
In the spirit of St. Patrick’s Day, we’ve selected this recipe to help you celebrate! Pan Haggerty
is a traditional northern European potato side dish. Enjoy!
INGREDIENTS
DIRECTIONS
3 – 4 sliced bacon,
diced
In an oven-proof skillet over medium heat, heat a small amount of oil
or butter over medium heat and add the onions and a pinch of white
sugar. Cook, stirring often, until onions are golden, about 10 minutes.
Remove from pan and place in a small bowl. In the same pan, fry the
bacon until browned and slightly crisp. Remove from the pan and
combine in the bowl with the reserved onion.
1 medium yellow
onion, sliced or diced
5-6 potatoes, thinly
sliced into rounds
(White potatoes or
Yukon Gold – not
Russets)
1 – 1 1/2 cups
chicken stock
Salt and freshly
ground black pepper
(*remember that the
stock will add some
salt to the dish)
1 – 1 1/2 cups grated
Dubliner cheese (or
try Swiss, Gruyere,
Asiago, aged
Cheddar etc.)
In the same pan used to cook the bacon, arrange a layer of the
sliced potatoes in the bottom of the pan. Sprinkle with 1/3 of the
onion/bacon mixture. Add another layer of potatoes and another
1/3 of the bacon/onion mixture. Season lightly with salt and pepper.
Add another layer of potatoes and the final 1/3 of the onion/bacon
mixture. Top with a final layer of potatoes. Pour about a cup of
chicken stock over the potatoes. You may need a bit more than a
cup if your skillet is larger.
Increase the heat to medium high and bring the stock to a boil.
Cover the pan with a lid or a piece of tin foil and reduce the heat to a
low. Simmer for 15-20 minutes, or until the potatoes are tender.
Heat your oven broiler with the rack in the top position. Uncover the
pan and place the skillet under the broiler for about 5 minutes, or
until the top potatoes have browned. Remove and top with grated
cheese. Return to the broiler and heat until cheese is melted and
browned, about 5 minutes more. To serve, cut wedges from the pan.
www.hmsgm.com
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Recipe & photo from http://www.seasonsandsuppers.ca/
pan-haggerty/
HMS Global Maritime
Charting Success on a Global Scale
Employee Forum
Open Positions:
Captain, Jacksonville, FL
Full-Time Deckhand, Moline, IL
Full-Time Master, Moline, IL
Part-Time Deckhand, Moline, IL
Part-Time Master, Moline, IL
Maintenance Technician, New York City, NY
Captain, Oklahoma City, OK
Port Engineer, Steilacoom, WA
Ticket Agent, Steilacoom, WA
Vice President, Business Development & Capture
New Albany, IN
Acquisition Specialist, Dania Beach, FL
Small Boat Operator, Dania Beach, FL
Ferry and Harbor Tug Craftmaster,
Guantanamo Bay, Cuba
Harbor Pilot, Guantanamo Bay, Cuba
Operations Manager, Guantanamo Bay, Cuba
Project Manager, Guantanamo Bay, Cuba
Senior Maintenance Engineer, Guantanamo Bay, Cuba
Janitor, Norfolk, VA
Ordinary Seaman, Norfolk, VA
Transportation Mechanic, Norfolk, VA
Temporary Steward’s Assistant, Okinawa, Japan
Able Bodied Seaman, Philadelphia, PA
Chief Engineer, Philadelphia, PA
Chief Mate, Philadelphia, PA
First Assistant Engineer, Philadelphia, PA
First Assistant Engineer/Layup Supervisor
Philadelphia, PA
Port Engineer, Philadelphia, PA
QMED, Philadelphia, PA
Second Mate, Philadelphia, PA
Bartender, American Empress
Deckhand, American Empress
EMT, American Empress
Galley Porter, American Empress
Housekeeping Attendant, American Empress
Laundry Attendant, American Empress
Maintenance Technician, American Empress
Porter, American Empress
QMED, American Empress
Waiter/Waitress, American Empress
Assistant Waiter/Waitress, American Queen
Bartender, American Queen
Deckhand, American Queen
Head Waiter/Waitress, American Queen
Waiter/Waitress, American Queen
Outbound Call Representative (Sales), Memphis, TN
Reservations Sales Agent, Various cities available
www.hmsgm.com
New Hires:
Tanshanikka Currie
Arsenio Bernardez
Kenneth Calvin
Gary Caruso
Adrian Colar
Norbert Farkas
Michael Fisher
Lester Harvey
Andrew Jones
Clotile Kepashvili
Matthew Macis
Caitlin Mickey
Daniel Okeefe
Jimmy Pepp
Perrin Rodrigue
Raquel Terry
William Williams
James Sullivan
Slade Matthews
IT Manager
Galley Porter
Porter
Band Member
Porter
Band Member
Ensemble
Waiter
Waiter
Ensemble
Ensemble
Ensemble
First Cook
Waiter
Waiter
Waiter
Waiter
Port Captain
Assistant Port Engineer
Memphis, TN
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
American Queen
Jacksonville, FL
Philadelphia, PA
Crystal Cope
Sarah Neelis
Percy Williams
Chief Purser
First Purser
Maitre’d
American Empress
American Queen
American Queen
Promotions:
Core Value Spotlight
Because of the significance that our core values hold
in each work day, this section of the Communicator is
dedicated to showcasing a person or team that has
demonstrated one of our core values. This month, we
are featuring Lindsay Anderson, General Clerk and
Travel Coordinator, Seaward Services, Norfolk, VA, for
the core values of Teamwork, Integrity, Innovation and
Service Excellence.
“While we go on about our daily routines (our battle
rhythms), Lindsay is that quiet, humble professional
behind the scenes of our control chaos here at Norfolk
site/compound. Lindsay plays a crucial role at our
site, her dedication to the job, task on-hand, and the
attention to detail that she provides and maintains our
employees and Government employees very happy. Lindsay’s professionalism,
teamwork, integrity, innovation, service excellence and dedication to duty reflect
great credit upon herself and were in keeping with the highest standards of our
company and the Norfolk site. She is proactive and takes initiative, gives guidance
once and runs with it, she stands in for anyone that needs to be out, she has learned
the position very quickly and has a go-getter attitude and supports the site happily.”
-- Rob Galvez, General Manager, Seaward Services, Norfolk, VA
If you are interested in any of these positions or have a referral please visit the
careers section of www.HMSGM.com. Current employees please speak to your
supervisor or manager before applying through the Internal Opportunities portal on
the careers section of www.HMSGM.com.
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HMS Global Maritime
Charting Success on a Global Scale