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ADVANCE for Nurses South
n
1
After alll th
he long hours
AM
HOSPITALS
STRONG
BLAKE MEDICAL CENTER
You’re not just a
CAREGIVER
you’re devoted to caring.
BRANDON REGIONAL HOSPITAL
CENTRAL FLORIDA REGIONAL HOSPITAL
COMMUNITY HOSPITAL  NEW PORT RICHEY
DOCTORS HOSPITAL OF SARASOTA
EDWARD WHITE HOSPITAL
ENGLEWOOD COMMUNITY HOSPITAL
FAWCETT MEMORIAL HOSPITAL
We are on a journey to reach new heights in service excellence
LARGO MEDICAL CENTER
for our patients, their families and the communities we
NORTHSIDE HOSPITAL
serve. We believe the path to success is by empowering and
OAK HILL HOSPITAL
supporting our people — our caregivers who are committed
OSCEOLA REGIONAL MEDICAL CENTER
to excellence and devoted to caring. When you go out of your
REGIONAL MEDICAL CENTER BAYONET POINT
way to help someone find their way, you know exactly what
we mean.
Make excellence your goal by joining our family of hospitals. To
SOUTH BAY HOSPITAL
ST. PETERSBURG GENERAL HOSPITAL
TOGETHER, PERFORMING AT A HIGHER STANDARD TM
learn more, please visit us at MoreCareerChoices.com
Follow us on facebook.com/
HCAWestFloridaCareers
Follow us on our blog:
recruitingatHCAwest.com
EOE
2
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ACT
NOW!
DON’T LET THIS BE
YOUR LAST ISSUE.
To make sure you keep receiving
this magazine, you need to renew
your FREE subscription.
HERE’S HOW:
Just call 800-355-1088, (M-F, 8am-6pm ET)
OR, RENEW ONLINE AT
www.advanceweb.com/nurses
Your FREE subscription, online
and in print, gains you access to
many advantages of ADVANCE:
■ Articles on timely clinical topics
■ The latest professional news
■ Job opportunities
■ Useful career advice
■ New product information and
helpful resource directory
■ Exclusive online content,
digital edition archives, specialty
spotlights, blogs & more
■ ADVANCE Healthcare Shop
product catalogs
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Contents
ADVANCE for NURSES • May 2, 2011 • Volume 13 • Number 5
2011 Runner-Up
[16] Breathing New Life
Nurses on the pulmonary stepdown unit have helped surgeons
surpass 1,000 transplants at Duke
University Hospital, Durham,
NC.
2011 Runner-Up
[18] Achieving
14
Cover Story
2011 Best Nursing Team
[14] From the Inside Out
The Nursing Practice Council
at Trinity Mother Frances
Hospital, Tyler, TX, has not only
developed shared governance
within its organization, it has
launched community-related
initiatives that are improving
the lives of people away from
the hospital. Meet our 2011
Best Nursing Team, shown
above being awarded by
ADVANCE’s Deanna Burgess.
Cover photos by Kevin J. Maples
On the Web
Educational Excellence
When nurses on the med/
surg oncology unit at Morton
Plant Hospital, Clearwater, FL,
learned they’d be involved in
a national initiative to reduce
hospital readmission rates
they didn’t want to waste the
opportunity.
And they haven't.
2011 Runner-Up
Informative
Innovators
[19]
Dec. 9, 2010 is an historic
date for critical care nurses
at Shands HealthCare in
Gainesville, FL.
30
16
Since the launch of their
Smartphone application they
have been showered with
admiration.
2011 Runner-Up
[20] An Outpouring of
Outreach
Healthcare has more meaning
on the cardio progressive
care unit at Florida Hospital
Orlando.
The legacy of a surgeon who
lost his life survives through his
nurses.
[30] Free CE: Team
Building Essentials
Nurses generally work on
multidisciplinary teams that
require leaders to understand
the scope of practice for each
member.
Learn more and earn 1 contact
hour.
Departments
From the Editor.......................................................................................8
News South...........................................................................................10
Education Opportunities.....................................................................32
Career Opportunities...........................................................................35
ADVANCE Healthcare Shop Catalog . ................................................44
www.advanceweb.com/NursesSouth
Visit www.advanceweb.com/nursessouth anytime for national and regional news, timely articles, forums, blogs and more.
Who Am I?
Secrets of Magnet
Workplace Bullying
Articles Just for You
Test your knowledge
of influential
nursing leaders
past and present in this new
interactive feature. When you
click on each clue, a section
of the nurse subject's portrait
appears. Try to guess the nurse
before the photo is revealed.
Is your facility
ready to begin
the journey to
achieve Magnet?
Download a
packet that provides you with
advice and tips from nurses
who have gone through the
Magnet process.
Bullying is
unfortunately a
common occurrence
in today's
workplace. Addressing this
problem is good for employees
as well as patient outcomes.
Join us for a FREE, live
Webinar May 18 at 1 p.m. ET.
Find regional
stories, daily news,
conference coverage,
multimedia and
more at a website targeted
for your region. Visit www.
advanceweb.com/NurseSouth
and discover a variety of
resources just for you.
ADVANCE for Nurses, South
ADVANCE for Nurses, South (USPS #020683) is published 10 times per year on a monthly basis with the exception of July
and December by Merion Publications Inc., 2900 Horizon Drive, King of Prussia, PA 19406. Periodicals postage paid at
Norristown, PA, and additional mailing offices. ADVANCE for Nurses, South was established September 1999 and is free
to all licensed RNs and senior nursing students in areas of the Carolinas, Georgia, Tennessee, Alabama, Florida, Mississippi,
Arkansas, Louisiana, Oklahoma, and Texas. Contents are not to be reproduced or reprinted without permission of publisher.
© 2011 Merion Publications Inc.
Postmaster: Send address changes to ADVANCE for Nurses, South, Merion Publications Inc., Circulation, 2900 Horizon Drive,
King of Prussia, PA 19406.
ADVANCE reaches RNs with editions of ADVANCE for Nurses in five zones: • Northeast • Mid-Atlantic & Lower Great Lakes
• South • Midwest • West
ADVANCE serves the healthcare field with publications for Nursing, Nurse Practitioners, Physician Assistants, Long-Term Care Management, Physical Therapy & Rehab Medicine, Occupational
Therapy, Respiratory Care & Sleep Medicine, Speech-Language Pathology & Audiology, Health
Information, Laboratory Medicine, Imaging & Radiation Oncology, and Age Management.
ADVANCE is a member of the National Association for Health Care Recruitment (NAHCR), NCHCR,
AAHCR, NSCSF, SFONE, FHA, SFAHR, TAHCR, DFWHHRA, HSHHRA and TONE.
Editorial Partner: The John A.
Hartford Foundation, Institute for
Geriatric Nursing
Advertising Policy: All advertisements sent to Merion Matters for publication must comply with all applicable laws and
regulations. Recruitment ads that discriminate against applicants based on sex, age, race, religion, marital status or any other
protected class will not be accepted for publication. The appearance of advertisements in ADVANCE Newsmagazines is not an
endorsement of the advertiser or its products or services. Merion Matters does not investigate the claims made by advertisers
and is not responsible for their claims.
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5
FREE REGIONAL VIRTUAL JOB FAIRS
& EDUCATION SESSIONS
Choose from 5 Days of Regional Events!
Attend from anywhere
you can get online.
Mid-Atlantic & Lower
Great Lakes Regional
June 8 • 1-7 PM ET
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November 9 • 1-7 PM PT
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CLICK YOUR WAY TO
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and enjoy multimedia resources
• Enter prize drawings
• Get access to the virtual exhibit hall for
30 days after the live event ends
Visit: www.advanceweb.com/events
Visit:
V
isit: w
www.advanceweb.com/events
ww.advancewEmail: [email protected]
Email: [email protected]
ADVANCEevents@advancew Call: 800-546-4987
Email:
• Call: 800-546-4987
6
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7
Career Opportunities
Job search by facility below, or use the Specialty Key on page 35 to target your job search by your area of expertise.
Facility
Phone or web address
Pg. #
Alere Inc.
www.alere.com/alerehealth/career-network/
opportunities.html
42
All Children’s Hospital
www.allkids.org
29
Atlanta Medical Center
BayCare Health System
www.baycarejobs.com
Bethesda Healthcare System
18
39
Broward College
www.broward.edu
40
Cantex Healthcare Centers
www.cantexsc.com
27
Cape Fear Valley Health System
www.capefearcareers.com
23
Carolina East Medical Center
24
Carolinas Healthcare System
29
Carolinas Medical Center – Union
29
Central Florida Health Alliance
40
Citrus Memorial Health System Diagnostic
Imaging
35
Concentra
www.concentra.com/careers
Dekalb Medical
www.dekalbmedical.com
Duke Medicine
www.dukehealth.org
17
Erlanger Health System
www.erlanger.org
24
43
Back
Cover
Florida Department of Corrections
42
Florida Hospital – Deland
28
Florida Hospital Fish Memorial
21
Florida Hospital Flagler
35
Florida Hospital Heartland
21
Florida Hospital Orlando
21
Florida Hospital Waterman
28
Florida State College
www.fscj.edu
Ft. Duncan Regional Medical Center
43
36
Georgia Medical Resource Pool
www.gmrpstaffing.com
Grand Strand Regional Medical
www.grandstrandmed.com
Gulf Coast Healthcare
www.gulfcoasthealthcare.com
HCA West Florida Division
www.morecareerchoices.com
Health Central
40
27
42
Inside
Front
Cover
40
Hill Country Memorial
www.hillcountrymemorial.com
38
Holy Cross Hospital
25
Houston Physicians’ Hospital
35
Huntsville Memorial Hospital
www.huntsvillememorial.com
Lakeside Alternative
40
35
Laurens County Health Care System
36
MCGHealth
www.mcghealth.org
36
www.mbhci.org
43
Memorial Healthcare System
22
Meridian Behavioral Healthcare Inc.
Moses Cone Health System
28
Navy Recruiting Command
35
North Florida Rehab
40
Pasco-Hernando Community College
www.phcc.edu
Peachford Hospital
www.peachfordhospital.com
38
Premier Home Health Care Services Inc.
www.premierhomehealthcare.com
40
39
Renal Advantage Inc.
36
Saint Joseph’s Health System
42
Satilla Regional Medical Center
36
Self Regional Healthcare
www.selfregional.org
Shands Jacksonville
www.shands.org/jobs
Shepherd Center
42
23
38
Southeast Alabama Medical Center
www.samc.org
Texas Health Resources
39
Encompassing the ‘Best’
Nurses celebrate individuality together
By Joe Darrah, Senior Associate Editor
S
aying someone is the “best” at something is difficult enough, let alone when you’re talking about
a group of individuals who deserve equal respect.
So there’s no blueprint for what it takes to be named to
an ADVANCE Best Nursing Team aside from actually
being a nurse. From designing Smartphone applications
to assisting in the construction of single-family homes,
the nurses who’ve won this year's contest have been involved in a variety
of projects.
Innovation Abounds
Taking top honors this year, the Nursing Practice Council at Trinity Mother
Frances Hospital, Tyler, TX, has made its impact on all levels of patient care
within its facility as well as providing outreach efforts to the local community.
At Shands HealthCare, Gainesville, FL, critical care nurses are basking in some
newfound fame not just for being named runners-up but for developing a
pediatric resource guide currently being sold worldwide through iTunes.
A new approach to education has also been realized by the med/surg oncology unit at Morton Plant Hospital, Clearwater, FL, by devising protocol that
teaches patients to “teach back” what they’ve learned about their conditions
before leaving the hospital. At Duke University Hospital, Durham, NC, nurses
have led the facility’s lung transplant program to a monumental 1,000 procedures. Then there’s the nursing team on the cardiovascular progressive care unit
that helps maintain the heart and lung transplant program at Florida Hospital
Orlando that carries on the legacy of a surgeon after his shocking death.
Thanks to You
Of course, we at ADVANCE understand nurses don’t typically seek praise
for their work. But we’d be remiss not to celebrate all of you, regardless of
whether you entered this contest. We hope these stories of excellence are
seen as universally rewarding during a special week that all of you share.
41
The Treatment Center of the Palm Beaches
www.thetreatmentcenter.com
35
Trinity Mother Frances Hospitals and Clinics
www.tmfhs.org
15
Tulane University Medical Center
www.tuhc.com
29
UNC Healthcare
26
Universal Health Care
35
University of Texas Medical Branch
37
Venice Regional Medical Center
www.veniceregional.com
Wake Forest University Baptist Medical Center
38
27
WakeMed Health & Hospitals
www.wakemed.org
Walton Regional Medical Center
www.waltonregional.com
Winter Haven Hospital
www.winterhavenhospital.com
26
38
Inside
Back
Cover
advance FOR
South is published by Merion Matters, publishers of leading healthcare magazines since 1985
Publisher Ann Wiest Kielinski • General manager W.M. “Woody” Kielinski • REGIONAL STAFF Editorial Director: Linda Jones Editor: Lisa A. Brzezicki Senior
Associate Editor: Joe Darrah Regional Editor: Candy Goulette Senior Graphic Designer: Jennifer McGinithen Web Manager: Jennifer Montone • design Vice President,
Director of Creative Services: Susan Basile Design Director: Walt Saylor Multimedia Director: Todd Gerber Art Director: Doris Mohr Web Design Manager: Todd Horning •
advertising Director of Marketing Services: Christina Allmer Design and Production Manager: Carla Frehn • events Public Relations Director: Maria Senior Job Fair
Manager: Laura Smith Events Product Manager: Mike Connor • administration Vice President, Director of Human Resources: Jaci Nicely Information & Business
Systems Director: Ken Nicely Circulation Manager: Maryann Kurkowski Billing Manager: Christine Marvel Subscriber Services Manager: Vikram Khambatta • Media &
marketing opportunities: DISPLAY Advertising Sales Director: Amy Turnquist Area Manager: Shannon Coghlan Display Sales: Lorin Goussard, Shannon
Ferguson, Jill Hewlett, Jennifer Dierkes, Kathy Barlick, Hilary Druker • healthcare facility Advertising Sales Director: David Gorgonzola Group Manager: Robert Murray
Senior Regional Account Executives: Maria Bernhard, Jackie Cope Regional Account Executive: Kimberly Bleyzgis Regional Sales Representative: Deanna Burgess Sales
Associates: Steve Benner, Molly Sager • education advertising Sales Manager: Ed Zeto Sales Associates: Sarah Rucinski, Ashley Wayne • Custom Promotions
Sales Manager: Mike Kerr Senior Account Executives: Terri Klein, Noel Lopez, Sue Borjeson-Romano Sales Associates: Kristen Erskine, Leah Stashko, Gina Willett
8
From the Editor
36
n
Products, Services, Education
Support the Companies That Support Your Profession
The companies listed support nurses by placing advertisements in ADVANCE for Nurses. Their support keeps this
publication coming to you free of charge. For more information on these advertisers, go to www.advanceweb.
com/nursesdirectory or visit their Web sites.
ADVERTISER
ADVANCE Custom Promotions
ADVANCE Healthcare Shop Catalog
ADVANCE Virtual Job Fair
ADVANCE Webinars
American Public University
Dansko
Georgetown University
Jefferson School of Nursing
Keiser University
Professional Healthcare Education Service Inc.
Skechers
University of Cincinnati
University of South Florida
Venoscope
Vickie Milazzo Institute
Western Governors University
Phone or web address
www.advancecustompromotions.com
www.advancehealthcareshop.com
www.advanceweb.com
www.dansko.com
www.online.nursing.georgetown.edu/advance
www.phesonline.com
www.skechers.com
www.cme.hsc.usf.edu/hcrm
www.venoscope.com
www.legalnurse.com
www.wgu.edu/wguadvantage
Pg. #
9
44
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33
4
35
25
32
33
24
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25
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it
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ay w!
od rro
r t mo
de s to
Or ship
It’s not too late to
celebrate Nurses Week!
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NURSES WEEK • MAY 6-12, 2011
There’s still time to make Nurses Week memorable with a custom gift & giveaway from ADVANCE.
Place your order by 1pm EST and we’ll ship it the next day. Our wide selection of more than 200 custom products includes:
• Tote Bags
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News*south
Compiled by ADVANCE Staff
CONFERENCES EXPANSION PROMOTIONS HONORS LEGISLATION GRANTS APPOINTMENTS CERTIFICATION WORKSHOPS
Heart Hospital Baylor
Plano
Earns Magnet Status
▶ Plano, TX Heart Hospital Baylor Plano
has achieved Magnet status, officials recently
announced.
With this recognition, the facility joins a group
of 382 healthcare organizations out of nearly
6,000 in the U.S. that have received Magnet.
“Magnet recognition provides our community
with the ultimate benchmark to measure the
quality of patient care,” said Mark A. Valentine,
hospital president. “Achieving Magnet recognition
reinforces the culture of excellence that is a cornerstone of how we serve our community. It’s also the
tangible evidence of our nurses’ commitment to
providing the very best care to our patients.”
Mercy St. Mary's Tops
For Joint Replacement
▶ Knoxville, TN Mercy Medical Center
St. Mary’s has been ranked as the best hospital
for knee and hip replacement in Tennessee by
HealthGrades, an independent healthcare ratings organization. In the HealthGrades 2011 Quality Study, Mercy
St. Mary’s also received the Joint Replacement
Excellence Award for the fourth year in a row.
As part of the study, HealthGrades rated hospitals with one, three or five stars among 26 procedures and diagnoses from bypass surgery to total
knee replacements. Mercy St. Mary’s received the
following five-star ratings: overall orthopedic
services, joint replacement, spine surgery, total
knee replacement, total hip replacement, and
back and neck surgery (spinal fusion).
Researchers analyzed objective mortality and
complication rates at all of the nation’s 5,000 nonfederal hospitals using 40 million hospitalization
records obtained from the Centers for Medicare
and Medicaid Services to compile rankings. They
also identified national- and state-level trends
in hospital care quality and established quality
ratings for each hospital across 26 different
procedures and diagnoses.
Former First Lady Visits
Forrest General Hospital
▶ Hattiesburg, MS Laura W. Bush delivered
the keynote address before a sold-out crowd at
Forrest General Hospital April 28. The former
first lady spoke as part of the Spirit of Women
Spring Event 2011 “Caring from the Heart: A
RNs like you are earning
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10
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800.880
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for a FREE Info Packet
FREE WEBINARS
FROM ADVANCE
May 18, 2011
■
Combating Workplace Bullying
1:00-2:00 PM ET
Addressing this common workplace problem is good
for employees and patient outcomes too.
June 15, 2011
■
Buy or Rent: A Look at Housing Options
for All Ages in Today’s Economic Climate
3:00-4:00 PM ET
It’s time to reevaluate the American Dream. Owning
a home is not always the best financial move. Learn
if you are in the right position to buy or rent based on
your age, career path and finances.
July 14, 2011
■
How Much Do You Know About Recovery
in Mental Illness?
1:00-2:00 PM ET
Based on hope, mental health recovery is a journey
of healing and transformation.
Sign up online for these FREE
informational webinars
www.advanceweb.com/NurseWebinars
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11
NEWS
Woman’s Legacy” at the Lake Terrace Convention Center.
The event also featured the 2011 Spirit in
Action Awards honoring men and women who
act to make their communities healthier, safer
and more inspirational places to live.
International Board
Honors Maternity Program
▶ Roswell, GA North Fulton Hospital has
been recognized by the International Board
of Lactation Consultant Examiners for having
International Board Certified Lactation Consultants (IBCLC) in its maternity services. These
individuals are Joyce Flynn, RN, IBCLC, and
Denise Nava-Sims, RN, IBCLC.
Want More News?
For more Regional
News, go to www.advance web.com/nurses.
Select the Regions tab
at the top of the page,
then scroll down and click on your area.
“We are proud of this award as it recognizes
not only our commitment to provide certified
lactation professionals but also our desire to
remain on the leading edge when it comes to
personalized care for our new moms," said
Angie Busch, RN, director of women’s health
at the hospital. ”
well as more appropriate and rapid treatment of
patients with chest pain and other heart attack
symptoms. They also serve as a point of entry
into the healthcare system to evaluate and treat
other medical problems, and they help promote
a healthier lifestyle in an attempt to reduce the
risk factors for heart attack.
Carolina Hospitals Named
Chest Pain Centers
UAB Nursing Program Gets
$1.5M From Former Nurse
▶ North Carolina Officials at Rex
Healthcare in Charlotte and Mission Hospital
in Asheville have announced their facilities have
received accreditation as chest pain centers by
the Society of Chest Pain Centers (SCPC). Rex
Healthcare became the first hospital in the Triangle area to achieve full accreditation in 2005
and Mission reportedly continues to be the only
accredited center in Western Carolina.
Hospitals with SCPC accreditation have
achieved a higher level of expertise in care for
patients who arrive with symptoms of a heart
attack. They emphasize the importance of standardized diagnostic and treatment programs that
provide more efficient and effective evaluation as
▶ Birmingham, AL A prominent Birmingham resident has donated $1.5 million for new
endowments at the University of AlabamaBirmingham’s (UAB) nursing complex.
Fay Ireland, RN, made the donation to endow
a position at the UAB School of Nursing.
The donation also qualifies for $500,000 in
matching contributions.
A nurse in World War II, Ireland worked as
a senior public-health nurse in rural Jefferson
County for the Jefferson County Department of
Health before her marriage to William Ireland,
former chief executive of Birmingham-based
Vulcan Materials Co.
“Fay Ireland has been a leader and role model
Names & Faces
12
Brodrick Named
CNO/VP at Moses Cone
RN Among ‘Humanitarians’
At Northside Hospital
CHRISTUS Santa Rosa Names
New Chief Executive
▶ Greensboro, NC Theresa Brodrick, PhD, MSN,
RN, has been named chief nursing officer and executive
vice president for Moses Cone Health System (MCHS)
effective April 25.
Brodrick comes to MCHS
from Virtua Health in Voorhees, NJ, where she was vice
president, patient services.
“Theresa shares our drive
to improve quality and patient
satisfaction,” said Terry Akin,
chief operating officer at
Theresa Brodrick, PhD,
MCHS. “Her depth of experiMSN, RN
ence and leadership abilities
will help move Moses Cone Health System toward its goal
of being a national leader in the delivery of healthcare.”
Brodrick received her BSN from the University of Delaware, her MSN from Villanova University and her doctorate
in healthcare administration from Capella University.
She has served on the faculty at Villanova University,
teaching graduate courses in nursing administration.
▶
▶ San Antonio, TX Patty Toney, RN, has been
n
St. Petersburg, FL Northside Hospital has announced the recipients of the 2010
Frist Humanitarian Award. Among the honorees
is Deirdre Spina, RN. The awards are given in
recognition of the late Thomas F. Frist, Sr., a founder
of HCA Healthcare, a company comprised of more
than 160 hospitals and 106 freestanding surgery
centers in 20 states and Great Britain.
The awards pay tribute to those who demonstrate
remarkable concern for the welfare and happiness
of patients; have performed extraordinary acts of
kindness; demonstrated a level of commitment
to community service beyond the daily operation
of the hospital that parallels their involvement to
quality patient care; and whose contributions may
be overshadowed due to personal modesty and
genuine humility.
Spina is a charge nurse in the med/surg unit. She
volunteers with Team Rubicon, a nonprofit organization that responds to isolated areas, providing lifesustaining medical aid before others can react.
named vice president and chief nursing executive for
CHRISTUS Santa Rosa
Health System (CSRHS).
Toney has served this role on
an interim basis since January
and will retain her role as chief
nursing officer (CNO) at CHRISTUS Santa Rosa Hospital – New
Braunfels (CSRH-NB). Having
served as CNO at New BraunPatty Toney, RN
fels since McKenna Memorial
Health System hospital became part of CSRHS in 2008, her
many accomplishments include the implementation of the
Unity Project and Meditech at CSRH-NB, assisting with design
and implementation of the cardiovascular surgery center to
include open heart and interventional cardiology, establishing
a 10-bed intermediate care unit and expansion of the ICU.
She earned a BSN from Ball State University and a
master’s in nursing administration from the University of
Texas Health Science Center, San Antonio. n
NEWS
in nursing and philanthropy in this community
and throughout Alabama,” said Doreen Harper,
PhD, RN, FAAN, dean of the nursing school.
New Hospital
Opens in Florida
▶ Viera, FL Administrators at the new Viera
Hospital recently held an open house to showcase the first new hospital in Brevard County in
nearly a decade.
Among the facility features are a flash computer tomography scanner capable of taking
diagnostic images with less radiation exposure;
dual inpatient/outpatient diagnostic and laboratory capabilities; and a critical care model that
allows patients to stay in place regardless of
their condition.
Each room in the hospital is private, a recent
requirement under the Agency for Healthcare
Administration’s regulations for new hospital
construction. Viera is the fourth hospital in the
county operated by Health First.
LPN-to-RN Program
Approved at ATU
▶ Ozark, AR Arkansas Tech University (ATU)
gained approval from its board of trustees for a
proposed LPN-to-ADN program in Ozark.
ATU officials have sent a letter of intent to
the state’s department of higher education for
consideration. If approved, the program will
allow new ADN graduates to move into the BSN
program offered at ATU in Russellville.
Currently, the Ozark campus offers a 53-hour
LPN program and an associate of applied science
in allied health degree with an option in practical
nursing. The associate program is intended to
serve as a feeder program to the BSN program
on the main campus.
Cancer Center
Receives Accreditation
▶ Baton Rouge, LA Baton Rouge General
Medical Center’s Pennington Cancer Center
has been awarded a 3-year accreditation with
the maximum number of commendations from
the Commission on Cancer (CoC). Due to the number of commendations
received, Pennington has also been named a candidate for the Outstanding Achievement Award. This year’s accreditation marks the first time the
hospital has achieved commendations in each
category eligible for a commendation.
Lawmakers Approve Changes to Nurse Practice Act
▶ Oklahoma Legislation recently approved by the Oklahoma House of Representatives
would modify the Nursing Practice Act to bring it more in line with regulations nationwide.
State Rep. Pat Ownbey (R-Ardmore), who authored the bill, said the initiative is designed
to ensure nurses in the state are qualified for federal positions and employment with national
companies.
“This will help those who are seeking employment as a nurse to be able to work anywhere
in the country and allow those coming in from out of state to be met with guidelines that they
are familiar with,” he said. “It’s basically a jobs bill.”
HB 1275, which passed unanimously, would standardize the titles and roles of nursing
professions that the state board of nursing can license or certify and create provisions for the
licensure of APRNs and advanced unlicensed assistants. It would also clarify that no single fee
for a license or certification be more than $125.
One of the more important provisions would be updating the criminal background check
requirements, said Ownbey, adding “the new background checks will be more thorough and
catch people who might have slipped through the system in the past.”
The bill also will require applicants for RN and LPN licenses be at least 18; give the nursing board ability to authorize or deny prescriptive and drug-related authority; authorize the
board to discipline license holders who default on the Peer Assistance Program or violate
rules on professional boundaries with patients or sexual misconduct; authorize the executive director to rescind the license of someone not entitled to it and suspend the license of
certain incarcerated persons until action has been taken on reinstatement requests; redefine
nurses licensed in another state who can practice temporarily in Oklahoma; and authorize
the board to recognize graduates of certain nursing education programs as qualified and
promulgate related rules. n
CMC Facilities Honored By
U.S. News & World Report
▶ Charlotte, NC U.S. News & World Report
has recognized four Carolinas Medical Center
(CMC) hospitals among the top six facilities in
the Charlotte metro area in its latest rankings
of the nation’s best hospitals.
Carolinas Medical Center in Charlotte
(ranked No. 1 overall), CMC-NorthEast in
Concord, CMC-Mercy in Charlotte and CMCUnion in Monroe all made the list.
The rankings recognize 622 hospitals in or
near major cities with a record of high performance in key medical specialties.
To be ranked in its metro area, a hospital
had to score in the top 25 percent among its
peers in at least one of 16 medical specialties.
National Commission
Awards Kudos to Roper
▶ Charleston, SC Roper Rehabilitation
Hospital has again been recognized among the
nation’s top facilities for stroke specialty and
adult inpatient care.
The Commission on Accreditation of Reha-
bilitation Facilities (CARF) has reaccredited
Roper Rehab Hospital for another 3-year
period for its Adult Inpatient Rehabilitation
Hospital and Stroke Specialty programs.
CARF’s survey summary, based on a site
visit conducted in December 2010, commended the hospital’s exemplary conformance
to standards in two areas — stroke support
group meetings and its bed reserve agreement
with the Medical University of South Carolina
(MUSC), which ensures that Roper Rehabilitation Hospital always has 15 beds available for
MUSC patients. n
How to Contact Us
Merion Matters, ADVANCE for Nurses, South, 3100 Horizon
Drive, King of Prussia, PA 19406-0956 On the Web: www.
advanceweb.com ▶ E-mail: [email protected]
Editorial: 800-355-5627 ▶ Lisa A. Brzezicki, Editor, lbrzezicki@
advanceweb.com, ext. 1124 ▶ Joe Darrah, Senior Associate
Editor, [email protected], ext. 1692 ▶ Candy Goulette,
Regional Editor, [email protected], ext. 1419 ▶ Linda
Jones, Editorial Director, [email protected], ext. 1229
Article Reprints: 800-355-5627, ext. 1446 ▶ Subscriptions:
800-355-1088 ▶ To place an ad, call our Sales Department:
800-355-JOBS (5627)
n
13
2011
ADVANCE
Best Nursing Team
Nursing Practice Council,
Trinity Mother Frances Hospital, Tyler, TX
From
the N
Inside
Out
Nurses at Trinity Mother
Frances Hospital affect
organizational change
internally and externally
By Joe Darrah
urses in the acute care setting don’t always
get to experience the culmination of their
patient care, especially when it comes to
the positive outcomes. Typically, patients leave the
hospital before they’re restored to full health — their
last encounters with their nurses tending to focus
on the education they’ll need to provide self-care as
they manage their health at home or, perhaps, in a
skilled setting. It’s only when individuals require rehospitalization that their nurses receive any feedback
14
n
on how they’re doing after discharge.
“We get them to a certain level of wellness and then
they’re gone,” said Ginny Winchell, BSN, RN, a nurse
staffed in the float pool of the Nursing Resource
Center at Trinity Mother Frances Hospital (TMFH),
Tyler, TX.
Understandably, acceptance of this comes with
the nurse’s job description when working on such
units as the ICU, telemetry, med/surg, NICU and
emergency department. And job satisfaction lies in
the knowledge that patients are no longer “sick” as
they figuratively leave their nurses behind, Winchell
assures.
Still, a craving for that deeper sense of positive
reinforcement often lingers; sometimes, leading
nurses to go beyond the bedside to seek fulfillment.
For Winchell and her peers at TMFH, these opportunities are realized through an extensive outreach
program that enables them to provide community
1
2011 Best Nursing Team
Nursing Practice Council ▶ Trinity Mother Frances Hospital, Tyler, TX
STANDING PROUD: Covey (left) and Becky White, RN, pose with the team award.
To the Left, COUNCIL CREW: At left are Rhonda Phillips, MSN/Ed, RN, CDE; Ginnie
Covey, BSN, RN-BC; Pat Dunklin, RN, CPN; Cindy Ellman, BSN, RN, CWOCN; Linda Doyle,
RNC; (middle) Ginny Winchell, BSN, RN; Kay Coleman, RN; Hillys Lewis, RN; Elise White,
RN; Marilyn Clark, BSN, RN; Pamela Hanson, MBA, BSN, RN; (back) Claudia Clark, BSN,
RN, CWOCN; Carla Stover, RN; Laurie Hartwig, RN; Von Biggs, RN; Rosyln VanWinkle,
RN; and Jamie Moore, RN. photos by Kevin J. Maples
service to the less fortunate through a number of initiatives.
It’s these initiatives that impressed the judges of ADVANCE’s Best Nursing Team. Our panel of nursing experts selected Winchell and the Nursing
Practice Council as the winners of the 2011 contest not just for their outreach
commitments but for their role with establishing the hospital’s internal
shared governance system that has hospital officials hopeful of achieving
Magnet status in the near future.
Being the Best
This is possible through unit-based councils that represent facility staff and
meet regularly to facilitate change. Winchell said a sense of unity has been
embraced by nurses throughout the organization that wasn’t apparent prior
to the establishment of the shared governance structure that is now in place.
“We’ve received amazing poems, stories and words of wisdom from all our
nurses,” Winchell said. “And as we worked on the book, we cried, laughed
and recalled our own stories that have been etched into our memories.”
As of ADVANCE’s press time, Winchell said the council had again confirmed plans to assist another east Texas family this spring to further add
to their sense of satisfaction and community involvement.
“There’s been a commitment by the council to create and continue an
internal nursing legacy here,” Winchell added. “The outreach demonstrated by the council creates a challenging precedent — what can we do
in upcoming years?”
Group Governing
Whatever that may be, Winchell is confident it will be achieved through
the ongoing impact the council and the use of shared governance has had
at TMFH.
“When I look back at the work the council has done over the last 5 years,
we’ve made tremendous progress,” Winchell said. “Every nurse in our facility
has the ability to initiate ideas to make changes for the better.”
This is possible through unit-based councils that represent facility staff and
meet regularly to facilitate change. Winchell said a sense of unity has been
embraced by nurses throughout the organization when it wasn’t apparent
prior to shared governance.
“That mentality can take a while to change, but nursing has always been
a profession of ‘change,’” she continued. “Nurses at the bedside need to be
responsible and accountable for impacting decisions that affect patient
outcomes throughout the organization.”
Much like the impact of providing outreach has brought, being a member
of the council has given Winchell a sense of satisfaction she didn’t realize
was possible.
“It’s a great personal satisfaction for me to be a part of this group,” she told
ADVANCE. “As the organization has grown, I’ve personally grown and have
developed better leadership abilities than I had when I came here. Shared
governance has been very satisfying and rewarding for me.”
She said recognition as ADVANCE’s Best Nursing Team is a reminder of
what can be accomplished when people come together for a common cause
and helps validate the overall role of the nurse.
“We’re all in this for the patients, and I’m just so thrilled to be a part of the
council and to be named to the Best Nursing Team,” Winchell said. “It’s just
a really wonderful feeling to be a part of this group’s accomplishment.” n
Joe Darrah is senior associate editor at ADVANCE.
On the Web
Additional Best Nursing Team coverage: www.advanceweb.com/NursesSouth
TRINITY MOTHER FRANCES HOSPITALS AND CLINICS
For the care you give and the lives you touch,
thank you to all our Nurses.
Trinity Mother Frances Nursing Leadership Team, Tyler Texas
Trinity Mother Frances is a national leader in patient satisfaction,
advanced technology and quality initiatives, and is the region’s
preferred health care provider with over 70 years of dedicated
service to the people of east Texas.
We are currently seeking experienced nurses to help us provide the
award winning care for which we have been recognized.
Opportunities available in:
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n
15
2011 Best Nursing Team Runner-Up
Duke University Hospital, Durham, NC
Breathing New Life
The pulmonary step-down unit at Duke University Hospital has
helped the lung transplant team reach new heights By Joe Darrah
W
henever you refer to yourself as the
“backbone” of any organization or
program, that’s going to bring with
it self-imposed demand for excellence. And that’s
just fine with Brittany Bass, BSN, RN, PCCN, and
her fellow nurses on the pulmonary step-down
unit at Duke University Hospital, Durham, NC.
The 28-bed unit recently marked its 1,000
patient cared for through Duke’s lung transplant
program, a milestone that Bass assures wouldn’t
have been achievable without the services of her
and her team. The judges for ADVANCE’s 2011
Best Nursing Team agree, selecting Bass and her
co-workers as runners-up in this year’s contest.
Making It Happen
Since the transplant program launched more than
10 years ago, the pulmonary unit has been relied
upon to care for patients pre- and postop, including those who’ve experienced complications
during surgery as well as those who’ve proved
difficult to wean from their ventilators.
These patients live with various forms of lung
disease such as cystic fibrosis, pulmonary hypertension, COPD and pulmonary fibrosis.
“We help patients cope with the maintenance
of their disease process and we are giving others
a second chance at life through lung transplantation,” Bass said. “Our patient- and family-centered
care has created a strong dynamic. Our goal each
and every day is to take ordinary nursing care and
make it extraordinary.”
According to Duke officials, the facility continues to conduct more lung transplants than any
other hospital in the country. Bass said her unit
16
n
SUPPORTING CAST: Known as the “backbone” of the
lung transplant program at Duke University Hospital,
the pulmonary step-down unit includes, (front) Anita
Gregory; (from left, second row) Kim Osborne, Brittany
Bass, Shameka Green, Liz Bell, Kaitlyn Bazemore, Kathy
Prince; (third row) Jill Hanson, Gina Beau, BJ Panosetti, Kirsti Bull, Yvonne Spurney, Brenda Deel, Chi-Chi
Okafor; (back row) Holly Wenger, Bubacarr Badjan, Boyd
Hudson, Stephanie Niemchak. photo courtesy Duke
University Hospital
is the only adult step-down unit in the hospital
that cares for ventilated patients.
Earning a Spot
To be a member of this team, candidates must go
through a stringent process, Bass said. Orientation for new nurses lasts at least 12 weeks before
they begin a detailed shadowing program.
All nurses must obtain 85 pages worth of initial
competencies, 8-12 of which must be renewed
each year. Nurses also spend a shift with respiratory therapy to assess the care and maintenance
given to ventilated patients. ECG interpretation
and ACLS certification are required.
“This has undoubtedly contributed to our
ability to create and maintain expertise,” said
Bass, who’s been on the unit 4 years. “The fit is
everything, and there are certain character traits
that strengthen the team.”
A mentoring program for those nurses who
meet the qualifications for the progressive care
certification (PCCN) exam also is offered.
“We celebrate each new certification with
public recognition on the unit, and a plaque
hangs prominently in the hall,” Bass said. “Since
starting the PCCN mentoring program and
study sessions, we have certified 10 of 30 eligible
nurses. These newly certified nurses feel a sense
of professional pride and achievement knowing
that the process of preparing for the exam better
enables them to care for their very challenging
patient population.”
Further evidence of the unit’s expertise is found
in that charge nurses serve as hospital resources
for pulmonary and renal patients. Additionally,
all the adult and pediatric ICUs as well as the
emergency department call on the step-down unit
to assist with their patient populations.
Defining Moment
One event that Bass said highlights the reputation
of her staff occurred the day after Christmas last
year, when a 17-year-old cystic fibrosis patient
came off of her ventilator for the last time. She
had been on the unit for a pre-transplant workup
3 months prior, but had gone into multisystem
organ failure. After requiring ICU-level care, she
was transferred to the mobile ICU and was placed
on extracorporeal membrane oxygenation. She
survived her transplant, but struggled postop and
was again transferred to the step-down unit 1
week before Thanksgiving on a ventilator.
“No one, including our transplant team,
expected her to survive her transplant, let alone
come off that ventilator,” Bass related. “But we
developed a comprehensive plan of care that was
consistently communicated to all staff, and a core
group of dedicated nurses worked with her day
and night. We collaborated with our multidisciplinary team to get her stronger, mentally and
physically, maximizing her nutritional status and
her workout regimen. She had a stage-IV sacral
ulcer present upon transfer, but was healed when
she went home the first week in February. She
was discharged 6 months after she first stepped
on to our unit, walking several miles a day, and
eating regular food.”
The patient regained several pounds and was
back to her pre-transplant weight by the day of discharge, Bass said. The patient has since returned
to school, graduated and is now a model.
Patients like her have expressed their appreciation through satisfaction scores in the 99th
percentile in 2010.
“We work hard here every day, and we’re really
excited to be noticed like this,” Bass said. “It really
boosts the morale of this unit.” n
Joe Darrah is senior associate editor at
ADVANCE.
To all of our nurses, for all you do:
Thank you.
National Nurses Week is the perfect opportunity to say
thank you to our nurses who deliver exceptional patient
care every single day—and night—of the year.
In our Magnet-designated hospitals, ambulatory surgical
centers, outpatient practices, home care and hospice
settings, educational programs, and community clinics,
Duke nurses deliver high quality, compassionate care.
Thank you. We couldn’t do it without you.
National Nurses Week is May 6 -12
dukenursing.org | 800-BE-A-NURSE
Duke University Hospital,
Durham Regional Hospital,
and Duke Raleigh Hospital are
very proud to have achieved
Magnet recognition.
Duke Raleigh Hospital and
selected units of Durham
Regional Hospital and
Duke University Hospital
have been recognized by
the NCNA as Hallmarks of
Healthy Workplaces.
Duke Medicine prohibits discrimination and harassment, and provides
equal employment opportunity without regard to race, color, religion,
national origin, disability, veteran status, sexual orientation, gender
identity, sex, or age.
8479
n
17
Med/Surg Oncology Unit
▶ Morton Plant Hospital, Clearwater, FL
Achieving
Educational
Excellence
Patients at Morton Plant Hospital are
returning home more educated thanks
to their oncology nurses By Joe Darrah
W
orking on a high-traffic floor brings a heavy responsibility to
the nurses on the med/surg oncology unit at Morton Plant
Hospital, Clearwater, FL.
So, when staff members on the 44-bed unit took part in a national
initiative to help improve patient transitions from hospital to home they
knew they wanted to make a significant contribution.
“We did a lot of research that found that most patients in the U.S. don’t
have a general knowledge of healthcare that providers might assume they
have,” said Susan Williamson, MS, RN, OCN, CNL, nurse educator.
In response, nurses decided to focus on patient education. Specifically,
they wanted to ensure that education provided on the unit would create
I’m a Nurse
Trusted to Care…
…for patients as if they were my family. It is my innovative
thinking, my drive for excellence and my heart that I bring to
my profession, and my life, that makes all the difference.
In honor of National Nurses Week 2011, and in appreciation
of our nurses advancing superior healthcare, we would like
to thank our dedicated team members for their passion and
commitment to the nursing profession.
BayCareJobs.com
866-221-3222
ENJOYING LIFE. LOVING WORK. BEING BAYCARE.
Morton Plant Mease Hospitals
are Magnet Facilities
Serving Clearwater, St. Petersburg & Tampa, Florida | Equal Opportunity Employer | Drug-Free & Tobacco-Free Workplaces
18
n
TRIUMPHANT TEACHERS: Through the teach-back method, staff on the med/surg
oncology unit at Morton Plant Hospital has become more successful at educating their
patients and have the adulation of their administrators.
continuity in care atypical to what most patients receive when leaving
the hospital setting. To turn their agenda into reality, nurses and administration had to accept an honest assessment of their existing discharge
process that exposed glaring weaknesses and commit to an effort to make
dramatic changes.
“We just felt a disconnect with parts of our discharge process and felt
we needed to ensure a safe discharge for our patients,” Williamson said.
“We knew it was problematic.”
A year later the 65-member staff is confident the hospital has achieved
its goal. As proof, patients’ satisfaction scores are up, return visits to the
emergency department are down and the unit’s nurses are being recognized
as runners-up in ADVANCE’s 2011 Best Nursing Team contest.
‘You Tell Me’
Devised by the Society of Hospital Medicine, an organization that seeks to
improve hospital care by promoting education, research and advocacy, the
initiative aimed to reduce readmissions by challenging staff among its member network of 10,000 hospitals to improve education in the facility.
Williamson said the need was apparent at Morton Plant.
“Through an internal evaluation, we learned our teaching tools were not
always readily available or written at a level patients could understand,”
she said. “Nurses were more focused on just completing the task of education rather than the effectiveness of that education. We felt we needed
to identify and implement a methodology to validate patient and family
understanding of information that had been taught, especially discharge
medications and follow-up care.”
Through a “teach-back” method that requires nurses to gauge patients
understanding of healthcare conditions, nurses have accomplished just
that, according to Williamson. All nurses were required to attend an inservice that discussed the teach-back approach. A checklist completed by
select nurse “cheerleaders" was utilized to observe each nurse's teach-back
technique.
“Our cheerleaders are those front-line nurses who’ve demonstrated
strong communication and teaching skills, as well as enthusiasm for this
new process,” Williamson explained. “Nursing teams on all shifts use
teach-back, beginning with admission, to help reinforce critical information throughout the patient’s stay. We even encourage team members to
Continued on page 34
Critical Care ▶ Shands HealthCare, Gainesville, FL
Informative Innovators
Nurses at Shands HealthCare prove they’re ‘tuned’ in to patients’ needs
By Joe Darrah
I
t didn’t take too long for Dec. 9, 2010 to
become a watershed date for nurses at Shands
HealthCare. After all, it’s not every morning
the administrative director at any facility can
start the day by opening an email from officials at
Apple who were eager to explain that her nurses’
newly created Smartphone application was ready
for mass distribution.
But that’s how things on this day went for
Virginia Pesata, MSN, ARNP, DPNAP, administrative director, professional nursing practice, at
the organization's Gainesville, FL-based hospital.
And it was with great fervor that she relayed the
message to nurses on the critical care unit.
“That was the day when our hopes and dreams
became a reality,” Pesata said. “It was a defining
moment for this team of nurses, who all of a
sudden became viewed as being on the cutting
edge by our peers.”
They’re also being recognized as runners-up in
ADVANCE’s 2011 Best Nursing Team contest.
A Greater Good
The team’s moment was months in the making. It
hadn’t yet been a year prior since Michael Maymi,
MSN, ARNP, CPNP-AC, CCRN, and Lynn Westhoff, MSN, MHA, RN, began to envision plans
to create Peds Heart, a program they saw as an
educational bedside tool for pediatric nurses and
their cardiac patients. Their idea originated from
observing numerous staff members using their
‘HEART’ STARTERS: A quickly escalated reputation has been achieved by the critical care staff at Shands HealthCare
after the development of the iTunes application Peds Heart. From left, are Ed Jimenez, senior vice president and chief
operating officer; Rose Rivers, PhD, RN, NEA-BC, DPNAP; Virginia (Ginger) Pesata, MSN, ARNP, DPNAP; Michael Maymi,
MSN, ARNP, CPNP-AC, CCRN; Lynn Westhoff, MSN, MHA, RN; Irene Alexatis, MSN, RN, NEA-BC; and Tim Goldfarb, chief
executive officer. photo courtesy Shands HealthCare
extensive research on the process for developing
an application, the need for this education and
program design.
They met with the critical care nursing team
to discuss the various advantages this technology
could bring as well as perceived barriers.
“Our nurses noticed there were a number of
people requesting additional information at the
bedside,” Pesata explained. “So we thought it
would be a great way to strengthen our image as
an academic medical center and as an innovative
Magnet organization to develop an application
‘The nursing staff here is now seen as true
innovators and having a business sense.’
— Virginia Pesata, MSN, ARNP, DPNAP
Smartphones and other personal mobile devices
as reference guides.
“But, unlike many people who just come up
with a good idea, they decided to take initiative
and pursue their dream,” Pesata said. “They
envisioned a new approach to education that
would synthesize data across multiple references
and provide instant access to evidence-based
information at the point of care.”
After getting the green light from administration to develop a business proposal, the pair collaborated on an agenda and offered a presentation.
In preparing their proposal, the nurses conducted
that would provide that needed information.
We also thought this was a means to share our
information wide-scale.”
Today, the finished product offers providers
content on congenital heart defects, assessment
guidelines and suggested pre- and postop care
planning. The application also allows providers
to add their own notes concurrent with protocol
specific to their hospital into the program. A keyword search function lends to easily accessible
references and an abbreviation list. Illustrations
depicting abnormal hearts also add to the flavor
of the guide, Pesata said.
To date, the application, which is available
through iTunes Connect on the Smartphone
platform, has been sold in 15 countries. Most purchases have been made in the U.S. and Canada, but
sales have also been seen in the U.K., Japan, Ireland, Norway, Australia, Switzerland, Lithuania,
Vietnam, Germany, Denmark and Austria.
“And I think that’s a testament to us being
able to provide nursing knowledge to those who
may not have access to all the resources we have
here,” Pesata said.
Facing Challenges
As with most innovators working with emerging
forms of technology, the nursing team at Shands
didn’t have many existing guidelines to follow in
the creation of their program. There were also
quite a few obstacles to overcome.
One such roadblock occurred when professional illustration services for accurate anatomical
depiction of congenital heart defects were deemed
by administration to be cost-prohibitive. In
response, clinical leaders discussed alternative
methods and decided they would be able to create
illustrations themselves.
The solution saved approximately $10,000
and helped the team meet requirements for the
application process, which Apple gave just days
after the program was submitted.
Another unanticipated challenge was to create an icon that would comply with intellectual
Continued on page 34
n
19
Cardiovascular Progressive Care Unit ▶ Florida Hospital Orlando
An Outpouring
of Outreach
Even in the face of tragedy, the CVPCU team at Florida Hospital
Orlando continues to make an impact By Joe Darrah
A
s nurses on the cardiovascular progressive care unit (CVPCU) at Florida Hospital Orlando prepared for the American
Heart Association's Heart Walk last September,
they knew it would be unlike any other fundraiser
in which they played a part. They just didn’t realize
its exact significance at the time.
Partaking in the annual celebration as members
of the hospital's newly developed heart and lung
transplant program, they embraced the event on
the heels of saving the life of a 21-year-old trauma
patient who coded in the emergency department
of a satellite campus prior to being transferred to
them for a suspected heart transplant.
What they weren’t prepared for was the death
of the same cardiothoracic surgeon who launched
the transplant program. Lawrence McBride, MD,
was 61 when he died of cardiac arrest while working out the day before Thanksgiving.
“We were stunned; it was just terrible, so sad,”
said Susan Whitney, RN, PCCN, MM, BME,
cardiovascular progressive care mentor. “He was
a wonderful person and fabulous surgeon who
saved the lives of so many patients.”
Lasting Impact
His legacy, however, lives on with the patient
who had been emergently placed on extracorporeal membranous oxygenation by McBride
that fateful day but never required transplant
surgery because the team so efficiently managed
20
n
him, implanting a paracoporeal ventricular assist
device (VAD) that led to restored function of his
failed kidneys, liver and respiratory system.
“This was no ordinary patient,” said Whitney,
a member of the CVPCU team chosen as a
runner-up in ADVANCE’s 2011 Best Nursing
Team contest. “It took massive support to keep
him alive. It’s just a really amazing story of survival for him.”
His care is a testament to the efforts of a team
that Whitney said has always been worthy of
high regard in and away from the hospital. A
unit that has consistently ranked in the 90-99th
percentile for national patient satisfaction scores,
the CVPCU also has displayed a range of outreach
initiatives, according to Whitney, which led her to
enter her team in ADVANCE’s annual contest.
“There’s a lot of depth to what we do,” she said.
“This unit’s impact on our community is really
deep in that we have a lot of individuals (106
members) who lead different projects.”
These include initiatives with Ronald McDonald House, Coalition for the Homeless, Beta
House, Covenant House and Adopt-A-Family.
The team also raised money to send care packages
to U.S. troops in Iraq and Afghanistan, as well as
to Haiti residents following the earthquake. No
endeavor may be as successful, however, as the
Heart Walk. The $4,000 raised in 2010 was the
top effort of any nursing unit throughout the
seven-hospital Florida Hospital system.
THE IN-OUT CROWD: Staff on the cardiovascular
progressive care unit at Florida Hospital Orlando
has stood courageous and continued its life-saving
care even in the face of tragedy. From left, are (front)
Audra Bullington, RN; Caroline Cunningham, RN;
Karen Habacha, RN; Linda Rascon, RN; Naaz Dawood,
RN, PCCN; Stella Justiniani-Hohmann, BSN, RN; and
Lindsey Milleson-Rhine, BSN, RN. photo courtesy
Florida Hospital Orlando
“Our walking team was nearly 50 members
strong,” said Whitney, adding that the mother of
their 21-year-old prodigy participated.
The team’s efforts also included accompanying
him on a fishing trip and to a professional basketball game, and helping him relocate to a groundfloor residence that's enabled him to maneuver his
VAD equipment more easily (though he’s since
had the device explanted).
“This team is really different than any other
team I’ve worked with or even observed,” said
Whitney, who’s been with the facility 15 years.
“Our team just came together so well with everything that’s occurred.”
In a Pinch
Another challenging case in the last year occurred
when a patient who required surgery and a
lengthy stay was noticeably distraught about
sending his dog to a kennel while he was ill.
He had become so depressed that nurses
decided to donate $1,400 to offset boarding fees.
Whitney said the appreciation expressed by their
patient did not go unnoticed or unappreciated.
“It’s awesome to be able to recognize the hard
work, dedication and caring spirit of this team.
This team does a great job of going above and
beyond that and impacting people daily.” n
ADVANCE.
find your
SALUTING NURSES
place
In honor of Nurses Week 2011, we would like to thank our Nursing Team
for the dedication and compassion they exhibit each and every day.
Thank you for joining us here and making a difference.
Florida Hospital Heartland Division
I want to know that my nursing expertise is valued.
I want to make a difference in patients’ lives.
I want to provide comfort.
Find rewarding nurse opportunities here
at Florida Hospital Heartland Division, a
special place where our faith-based culture
and caring staff provide a welcoming
atmosphere.
That is why I work at Florida Hospital Fish Memorial.
RN Opportunities
Florida Hospital Fish Memorial salutes the dedicated
nursing leadership and staff who demonstrate
tremendous compassion and clinical excellence
in caring for their patients and their families.
Want to be a part of a team of nurses whose
contributions are recognized and rewarded?
Visit FishJobs.org/nursing
ED, ICU, PCU & Med/Surg
Relocation Assistance and Sign-On
Incentives Available for Select Positions!
Our three-facility system continues to
expand with opportunity, as we evolve to
meet the needs of our community and our
caregivers with advantages that include:
• High-Tech Resources
• Cerner CIS
• All Private Beds
• Full Benefits Package
• Great PDO & Retirement Plans
• Nursing Orientation Program
• Affordable Housing & More
Florida Hospital Fish Memorial’s pre-employment screening process includes
nicotine testing. Equal opportunity employer, drug and nicotine-free workplace.
Look here and find
the place you belong!
Contact: Michelle Myers
Florida Hospital
Heartland Division
4200 Sun ‘N Lake Blvd.,
Sebring, FL 33872
Phone: 1.800.883.0559
Fax: 863.386.6470
E-Mail:
[email protected]
www.fhheartland.org
Florida Hospital Heartland Division is an
equal opportunity employer and a member
of the Adventist Health System.
Nursing, Touching the
Lives of Many.
Nurses Week 2011
For your daily commitment to patients,
the healing moments of your service,
your professional care and compassion,
we thank you for touching the lives of many.
www.FloridaHospitalNursing.com
11-1059
n
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SALUTING NURSES
Trusted.
Being a nurse at Memorial Healthcare System is being part of a team that
goes above and beyond the expectations of the profession. It’s being an
essential part of an organization that’s focused on delivering the highest
quality of patient- and family-centered care.
For everything you do, Memorial Nurses, we thank you. Your dedication
and commitment have made us one of the most respected healthcare
Nurses Week 2011
organizations. You are at the heart of The Memorial Experience.
Hollywood, Florida
MHS.ne
et
22
n
EOE
SALUTING NURSES
I Am CHALLENGED. I Am COMMITTED.
I Am RESPECTED. ARE YOU?
Our approach to patient care is different at Shands Jacksonville.
This is adrenaline-charged nursing that allows you to experience the
latest and greatest in medical technology. Career growth here can be
equally fast-paced with our nationally renowned University of Florida
physicians, advanced medical practices, and a Level 1 Trauma Center - all in
a supportive environment where your opinion counts. And of course, we
provide relocation assistance.
Isn’t it time for you to be challenged, committed, respected, and
rewarded too? Join the nursing team at Shands Jacksonville!
For immediate consideration, call Natasha Evans at (904) 244-9652 or
apply online at jax.shands.org/nursing
In addition to a generous compensation & benefits package, we provide
flexible scheduling, 401(k), tuition reimbursement and more.
EOE M/F/D/V
University of Cincinnati
May 19 • 10am-2pm ET
THE UNIVERSITY OF CINCINNATI HAS A VARIETY
OF EXCITING HEALTHCARE DEGREE PROGRAMS
Sign up to see all of the great education
opportunities University of Cincinnati has to offer.
You can attend from anywhere you can get online!
REGISTER
RIGHT AWAY
FOR THIS
FREE VIRTUAL
OPEN HOUSE!
■ Learn about the University of Cincinnati and
their healthcare programs, including:
• Online Bachelor of Science in Health
Information Management
• Online Master of Science in Nursing
• Online Master of Health Care Administration
• Online Bachelor of Science in Clinical
Laboratory Science
■ Chat live with admissions counselors
■ Drop off your virtual business card
■ Review downloadable resources
■ And much more!
jjj!VTcXYXTeiT__Xl!Vb`
Visit www.advanceweb.com/events or call 800-546-4987
n
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SALUTING NURSES
OUR NURSES ARE AT THE HEART
OF EVERYTHING WE DO.
Through your service and dedication, you
improve the lives in our community with kind
hearts, willing hands and compassionate care.
You’re simply, unequivocally, genuinely,
absolutely, clearly, without-a-doubt...the
very BEST! And we thank you wholeheartedly
for your unwavering dedication and
commitment to outstanding patient care.
Each year, more than a quarter of a million
people are treated by our compassionate
and caring nurses - their expertise and talent is
the reason Erlanger is consistently recognized
as one of the nation’s leading healthcare
providers.
Erlanger is ideally situated in Chattanooga,
TN, a beautiful city with an amazing fourseason climate. Our 818-bed progressive
health system is a Level I trauma center
and offers the opportunity for our nurses to
practice in a wide variety of specialties.
For everything you do, we want to say...
THANK YOU!
www.carolinaeasthealth.com
FREE
Virtual
Open House
May 9 • 1-5 pm ET
Thank you again to our amazing nurses - who
make Erlanger the best healthcare provider
in southeast Tennessee!
To learn more about Erlanger, please visit
www.erlanger.org or call 1-800-955-4RNS.
Erlanger is an equal opportunity employer.
SATILLA REGIONAL MEDICAL CENTER HAS JOB
OPENINGS FOR: RNs SPECIALIZING IN CRITICAL
CARE, MED/SURG, TELEMETRY, ICU AND CATH
LAB; OTs; OT ASSISTANTS (COTAs);
CARDIOVASCULAR TECHS; PAs!
REGISTER
RIGHT AWAY
FOR THIS
FREE VIRTUAL
OPEN HOUSE!
Sign up to see all of the great career opportunities
Satilla Regional Medical Center has to offer in
Georgia. You can attend from anywhere you can get
online! This event is perfect for anyone who lives in
the Southeast or is looking to relocate to the area.
■ Check out their facility and benefits through
multimedia features
■ Chat live with recruiters looking to fill
positions immediately
■ Submit your resume
■ And much more!
Visit www.advanceweb.com/events
or call 800-546-4987 to register.
24
n
SALUTING NURSES
Some people think nursing
is just a job. We believe it’s
YOUR MINISTRY.
Nurses Week 2011: Nurses Trusted to Care
At Holy Cross Hospital, our ministry is to treat every individual
with compassion and respect. Our nurses believe that each day
is a new opportunity to provide hope and healing that will last a
lifetime. Thank you to all our Magnet®-recognized nurses, who
follow their calling to meet the needs of others.
www.holy-cross.com/careers
Our mission is you.
Member of Catholic Health East
Equal Opportunity Employer
Jefferson School of Nursing
May 11 • 12-2pm ET
JEFFERSON OFFERS NURSING DEGREE
PROGRAMS AT EVERY LEVEL OF PRACTICE
– ALL WITH ONLINE OPTIONS!
Sign up to see all of the great education
opportunities Jefferson School of Nursing has to
offer. You can attend from anywhere you can
get online!
REGISTER
RIGHT AWAY
FOR THIS
FREE VIRTUAL
OPEN HOUSE!
■ Learn about their nursing programs through
multimedia features
■ Chat live with representatives from Jefferson
■ Drop off your virtual business card
■ And much more!
Visit www.advanceweb.com/events
or call 800-546-4987.
n
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SALUTING NURSES
at UNC Health Care
Find Career Opportunities in Chapel Hill, NC
www.unchealthcareers.org
UNC Health Care System - 101 Manning Drive, Chapel Hill, NC 27514 - www.unchealthcare.org
WANTED:
ADVANCED
DEGREES
IN TLC
WWW.WAKEMED.ORG
850+ beds | 7,500 employees | 2 full-service hospitals | 2 healthplexes | 5 full-service EDs | Outpatient facilities
Differences valued | Diversity celebrated
26
n
Positions Available
DFW/Houston seeking:
✚ Director of Transitional Care
Services
✚ Director of Nursing
With a commitment to excellence we offer:
• An innovative company in the industry with
cutting-edge facilities
• Quality service with quality results
• A supportive team that invests in our
employees success
Company Benefits:
We are an Equal Opportunity Employer; we offer
competitive salary plus bonus plan with excellent
benefits plan to include Vacation, Sick, 401k w/
match, Holidays, Medical, Dental, Life, LTD
and STD. We also offer relocation assistance!
Be a part of a Team that is
committed to Excellence
Please send resumes to:
Bryan Jackson, Executive Recruiter
Phone: (214) 954-4114 x141
Fax: 866-857-1284
The Belmont at Twin Creek
Beacon Hill
Crestview Court
Prairie Estates
Renaissance Care Center
San Remo
The Carlyle at
Stonebridge Park
The Madison on Marsh
The Manor at Seagoville
The Villa at Mountain View
Windsor Gardens
SALUTING NURSES
CANTEX
Communities
Dallas/North Texas
Grand Strand Regional
Medical Center
salutes our dedicated nurses during
National Nurses Week 2011.
Houston/South Texas
Ashford Gardens
Laurel Court
Mathis Nursing Center
The Colonnades at
Reection Bay
East Texas
The Bradford
at Brookside
Magnolia Manor
Oakwood Manor
Silsbee Convalescent
Center
Stoneleigh Estates
Woodville Health &
Rehabilitation Center
Thank you for your dedication, passion, spirit and caring
attitude. We appreciate all that you do in providing top-notch
care today and supporting our efforts for a healthier tomorrow.
Interested professionals should visit our website at:
www.grandstrandmed.com
809 82nd Parkway, Myrtle Beach, SC 29572
EOE
From everyone at Wake Forest Baptist Health, thank you
for all that you do for patients, families and your healthcare
colleagues. We appreciate you!
If you are looking for more in your nursing career, it’s all right here.
Outstanding patient care and advanced technology. Diverse
experience and a wide range of advancement opportunities for
staff nurses and nursing management. Plus all the benefit perks and
professional support you would expect from a Level I Trauma
Center ranked among “America’s Best Hospitals,” according to U.S.
News & World Report.
Located in Winston-Salem, we are situated in the beautiful
Piedmont Triad region of North Carolina, near the foothills of the
Blue Ridge Mountains, an hour from Charlotte and approximately
4-5 hours from the Crystal Coast of the Carolinas.
To learn more about experiencing the best in nursing careers,
please visit us at www.wakehealth.edu
Or call Nurse Recruitment at (336) 716-3339
EOE/AA
n
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SALUTING NURSES
HAPPY NATIONAL
NURSES WEEK!
In recognition of National Nurses Week,
the ADVANCE for Nurses staff would
like to extend a heartfelt thank you
for all you do.
At Florida Hospital Waterman, every day our nurses are trusted
with the care and well being of our patients. And every day they
inspire us with their unwavering dedication, kindness and hard
work. In honor of National Nurses Week we would like to say
THANK YOU to all of our nurses for their important contributions
and exceptional care of our patients. You inspire us! Florida
Hospital Waterman Always The Best Patient Care Experience.
www.FloridaHospitalWaterman.jobs
Florida Hospital DeLand gets it. We know we’re lucky to have the best
nursing staff! Your unlimited capacity for compassion, dedication to your
patients and support for your peers are inspiring to everyone. Thank you
for being a bright example of what caring is all about, and for being a
vital part of the Florida Hospital DeLand team.
Happy National Nurses Week!
To find out more about our hospital
and career opportunities, please visit:
www.fhdeland.org
Florida Hospital D eLand: Great Place, Great People.
Join Our Exceptional Team
We see our extraordinary nurses at work every day,
caring for patients with unparalleled dedication. And
experts agree. All five Moses Cone Health System
hospitals have Magnet designation for excellence
in nursing services as recognized by the American
Nurses Credentialing Center.
As we publicly thank our nurses, we invite other
experienced nurses to join our team. You’ll be
part of an outstanding organization committed to
exceptional care and becoming national leaders
in quality, service and cost effectiveness.
While we do our part to make Moses Cone Health
System a great place to work, North Carolina does
the rest. It’s simply one of the most desirable places
to live in the country. And of the state’s Great 100
nurses, we’re proud 18 of them work with us.
One Health System. Many Choices.
The Moses H. Cone Memorial Hospital • Wesley Long Community Hospital
Annie Penn Hospital • The Women’s Hospital of Greensboro
Moses Cone Health System Behavioral Health Center
1200 North Elm Street • Greensboro, NC 27401
28
n
Call us toll-free: 1-866-266-3767
Email resumes to: [email protected]
Apply online at: www.mosescone.com
EOE
SALUTING NURSES
THANK
Together
we’re better.
All Children’s Hospital and Johns Hopkins Medicine
All Children’s Hospital in St. Petersburg is proud to be
the newest member of Johns Hopkins Medicine.
We believe that our patients deserve excellent care
provided by extraordinary people.
Our nurses make our patients better and make
our organization better, too. Their stellar attitudes
strengthen our services and make us proud that they
are part of our team. We respect and celebrate our
superstar nurses for their ability to bring hope and
health to children and families.
The Registered Nurses at CMC-Union
are extraordinary and we would like to express
our sincere appreciation for their hard
work and dedication!
IF YOU ARE AN EXPERIENCED RN, PLEASE VISIT:
WWW.CMC-UNION.ORG
www.allkids.org
CMC-UNION RECOGNIZED BY J.D. POWER AND ASSOCIATES
FOR PROVIDING AN OUTSTANDING INPATIENT EXPERIENCE
EOE
Care Without Compromise
EOE
0
To our nurses,
who every day demonstrate
remarkable compassion, exceptional
skill, and selfless dedication,
0
Thank you.
Nurses, we thank you today for your past
excellence and our even greater future.
For generations, the nurses at Carolinas Healthcare System have
cared for the people of our communities with unmatched passion
and dedication. Through the years, some things have changed – but
not the qualities and ideals that make you special. Offering Care
Without Compromise, and creating a healing environment where
kindness counts, teamwork wins and everyone makes a difference –
you have been our constant pride and joy.
As we celebrate Nurses Week, we say “Thank You” to all our nurses
- for your efforts that form our proud past and for your vision that
ensures a brighter, healthier future for us all.
www.carolinashealthcare.org/careers
The nurses at Tulane Medical
Center not only shape and
deliver outstanding patient care,
they learn, grow, and excel in an
environment like no other.
If you want a challenging and
rewarding career experience in
nursing leadership or as a staff
RN, please visit us online at:
www.tmccareers.com
Equal Opportunity/Affirmative Action
Employer. Tulane Medical Center is a
drug-free workplace.
EOE/AA
n
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CE
FREE
THE LEARNING SCOPE ▶ FREE CE Offering • 1 Contact Hour
Team
Building
Essentials
Learn how to build an
effective clinical team
By Ken Stanton, PhD, RN, & Jerry
Garfield, MSW
I
t is 7 a.m. and dayshift staff members are gathering to listen to report. As you expected, the
regular charge nurse is away and you will be in
charge today.
You take a look at the staffing sheet. You recognize
most of the names and are relieved to see a few of your
strongest nurses and nursing assistants — people on
whom you can always rely — will be working with
you today. There also are two people you know well,
but are not looking forward to working with. One is
a nurse who frequently complains when other people
and other departments do not do what is expected
of them; the other is a nursing assistant who lacks
initiative and often has to be told what to do.
You see two people you do not know are assigned
to your unit. One is a nurse from a staffing agency;
The Learning Scope
CE Offering • 1 Contact Hour
This offering expires in 2 years:
May 2, 2013
The goal of this CE offering is to review the
essentials of team building. After reading this
article, you will be able to:
1. Explain why team building is important in
nursing, and how the organizational culture
and a shared frame of reference support
team development.
2. Describe the stages of team development
and the transitions between stages that
must be accomplished to prepare the team
to engage in the task at hand.
3. Identify three characteristics of team
leaders who build teams that work
together effectively.
Online CEs
Earn contact hours with just a click of the
mouse, www.advanceweb.com/nurseCE
30
n
the other is a per diem nurse who usually works on
another unit. As you think about what your unit will
need to accomplish today, you are conscious that
your first task is to organize your team.
Nurses Work in Teams
Whether the work setting is an inpatient unit or an
outpatient clinic, nurses generally work as members
of multidisciplinary teams. This is true whether the
unit uses a team nursing or primary nursing practice
model. These teams often include both licensed and
unlicensed clinical staff, as well as non-clinical staff,
such as unit secretaries and housekeepers. Some staff,
such as discharge planners, respiratory therapists,
physical therapists and others, may spend part of
their day working alongside staff members who are
assigned to the patient care unit.
Team building is a daily activity in nursing. On any
given day, the patient care team may include per diem
staff, staff who float from other units or other shifts,
and staff from outside agencies. These individuals
may or may not be familiar with the work setting, and
they may or may not be known to other members
of the team. In practice, it is frequently necessary to
form a new team at the start of each shift.
Because clinical teams work within a larger organizational context, much of the work of team building has been done before the team members even
assemble. Healthcare organizations have regulations,
policies and procedures that explicitly define formal
aspects of organizational culture, including the roles
and functions of specific types of teams, and the roles,
qualifications and competencies of team members. For
example, the number and responsibilities of nurses,
nursing assistants and housekeepers are defined before
any individuals are assigned to fill those roles. Team
members may be new to this shift or this unit, but most
of them will have worked many times on other shifts
or other units. Because the team is embedded in the
organizational culture, teams know they can rely on
the organization’s logistical and moral support.
Equally important, the organizational culture
provides a shared frame of reference that enables
everyone to understand the purpose of the team
and the roles of its members before the team is
even assembled. Individuals with a shared frame
of reference approach a particular situation with a
common orientation and set of values. They have a
shared understanding of the actions that must be
taken, and of the role played by each person who
takes action in that situation.
Team Development
We can think of the process of team building as
happening in stages: individuals assemble; the
individuals join together as a team; and the team
engages in the task at hand.
It begins with a collection of individuals who
are assembled, ready to begin a new shift. They are
available, but in a sense, they are not yet committed
to the team, and they are not yet engaged in the
task at hand.
For team building to be successful, two transitions have to be achieved. First, the individuals must
join together to become members of a team. This
requires agreement on shared goals and a process
to achieve those goals. When this happens, they
become committed to one another and to the team
effort. Second, the team members must become
engaged in the task at hand.
In a classic work on team development, Bruce
Tuckman described this process as forming,
storming, norming and performing.1 In Tuckman’s
model, forming occurs when individuals assemble
and become oriented to the task at hand. Storming
describes the initial resistance to group influence
and task requirements that often occurs as the group
transitions to norming, the development of group
cohesiveness, the adoption of group standards and
the assumption of individual roles. This process
enables the individuals to join together as team that
is ready to engage in the task at hand. Individual
concerns have been resolved and the group is ready
to work together by performing constructively.
Effective Team Building
The team leader has primary responsibility for team
development. Teams are most effective when one
person is designated as the formal leader to whom
everyone on the team is accountable. Qualified
leadership requires definition of the leader’s role and
assignment of a particular individual to fill that role.
The team leader may be designated by a job title,
such as charge nurse. Alternatively, the leadership
role may be defined generically. For example, more
than one individual may be called upon at times to
function in the role of charge nurse. By means of
policies and procedures, the organizational culture
provides a mechanism for defining the leadership
role and filling it.
Being an effective team leader is not the same
as being a competent nurse. As nurses, we are
educated to provide clinical care within our scope
of practice. Through experience, we develop our
skills and competence. For most nurses, being able
to provide excellent care to our patients is a source
of great personal and professional satisfaction.
Although team leaders often find opportunities to
apply their clinical expertise to direct patient care,
their primary responsibility is to facilitate the patient
care delivered by members of their team.
Competent team leaders are able to look at the
FREE CE Offering • 1 Contact Hour ▶ THE LEARNING SCOPE
big picture. Nurses who assume a leadership role
must be able to understand and prioritize the work
of the unit as a whole. They must understand the
flow of patients from and to other departments,
such as the emergency department or the operating room, and how the clinical unit interacts with
ancillary departments, such as imaging or discharge
planning. To make assignments and plan effectively,
team leaders must understand the work and scope
of practice of each member of the team.
Team leaders must be able and willing to lead. In
a very influential article, “Leadership: Good, Better,
Best,” Bernard M. Bass suggested there are three
major leadership styles: laissez-faire, transactional
and transformational. Laissez-faire leaders are
passive. They show little interest in the work of the
team and tend to act only when there is a problem.
Transactional leaders actively set goals, monitor
progress and reward successful performance.
Transformational leaders go beyond that approach.
They seek to inspire excellence and address the
individual needs of team members to improve the
performance of the team as a whole.2
These leadership styles have a real and significant
effect on team performance. In a study of staff and
patient satisfaction, and quality-of-life outcomes
in mental health treatment programs, Patrick Corrigan and colleagues demonstrated that patients’ “…
satisfaction and quality of life were inversely associated with laissez-faire approaches to leadership and
positively associated with both transformational and
transactional leadership.” They found staff “… who
viewed their leaders as charismatic, inspirational
and considerate of individuals worked in programs
with [patients] who reported a relatively higher
quality of life.” The authors’ conclusion is relevant
for clinical teams in any setting: “Active leadership
skills that inspire and intellectually stimulate appear
to be an important element in programs that are
satisfactory to consumers.”3
Building Your Team
Instead of rushing to hear report and make assignments, take a few minutes to build your team. An
article in Harvard Management Update describes
specific techniques leaders can use to help a group
of individuals join together as members of a team,
quickly and effectively:
1. Share personal histories. Personal stories
reveal competencies, generate respect and foster
cooperation.
2. Ask: “What has worked for you in the past?”
This signals that past experiences are valued as
potential contributions.
3. Describe how the team will work together.
Clearly state the vision, purpose and plan, and
describe each person’s role within the team.
4. Optimize individual team member’s strengths.
Make realistic assignments that take advantage of
each team member’s strengths.
5. Establish norms for making decisions. Let
team members know what types of decisions they
are expected to make on their own and what types
of decisions will be made by the team leader.
6. Establish a process for giving and receiving
feedback. This allows information to be exchanged
quickly, easily and in all directions.4
At the start of a shift, it may seem as if there is
not enough time to do all this. In practice, however,
it takes only a few minutes, and it sets up the team
for a productive and successful shift.
Putting It Together
Everyone is seated waiting for report. You greet
them, introduce yourself and tell them a bit about
your professional background.
You ask the team members to introduce themselves. As they give their names, you ask questions
about prior experience on this and other units, and
types of work each person has done. You casually
elicit information about the nurse from the staffing agency and the per diem nurse who usually
works on another unit. You acknowledge prior
acquaintance with your regular team members
and tell a few anecdotes of experiences you have
shared in the past.
You give the team a brief overview of the plan for
the day and describe any issues you anticipate, such
as special procedures or difficult clinical problems.
You ask if they have any preferences regarding
procedures and routines. After each person has
been heard from, you make the assignments and
outline your expectations of the team. You conclude
by saying how much you are looking forward to
working with this particular team.
The whole process has taken less than 10 minutes. What you have done is create in your team
members’ minds the thought, “I want to be part of
this team. This team is likely to be successful, and
these are people with whom I will enjoy working.”
You also find that you feel the same way.
Tips for Team Leaders
• Clinical teams have three goals: 1) provide good
clinical care; 2) provide good service to patients
and their families; and 3) use resources wisely. Your
most valuable resource is your team.
• Patient care is provided by teams. The quality
of care provided by a clinical team depends on
how well the team members work together. Team
leaders can make it happen.
• Everyone who works on your unit is part of
the patient care team. By including the nursing
assistants, the housekeepers, the unit secretary and
others in your planning, decision-making and team
recognition, you increase the capacity of your team
to achieve successful patient care outcomes.
• Work with the team you have. Ignoring new
team members or complaining about being stuck
with particular individuals is insulting, rarely
changes anything and does not lead to successful
results.
• Diversity is not only a policy; it is a fact of
life. If you find ways to use people’s strengths,
you will spend less time trying to cope with their
weaknesses.
• Address the needs and concerns of your team
members. If you do this, they will be more interested
in addressing your needs and concerns. n
References
1. Tuckman, B. (1965). Developmental sequence in small
groups. Psychological Bulletin, 63(6), 384–99.
2. Bass, B.M. (1985). Leadership: Good, better, best. Organizational Dynamics, 13(3), 26-40.
3. Corrigan, P.W., Lickey, S.E., Campion, J., et al. (2000).
Mental health team leadership and consumers’ satisfaction and
quality of life. Psychiatric Services, 51(6), 781-785.
4. Garfield, J., & Stanton, K. (2005). Building effective teams
in real time. Harvard Management Update, 10(11), 1-3.
Ken Stanton is a staff nurse at Alta Bates-Summit
Medical Center in Berkeley, CA. Jerry Garfield is an
executive coach and change management consultant
at Garfield Leadership & Management Development
Services. The authors have completed disclosure forms
and report no relationships relevant to the content
of this article.
Take the test on page 50.
This CE offering expires May 2, 2013
You can earn 1 contact hour of continuing education credit in three ways: 1) For immediate results and certificate, go to www.
advanceweb.com/nurseCE. Grade and certificate are available immediately after taking the online test. 2) Send the answer sheet (or
a photocopy) with payment to ADVANCE for Nurses, Learning Scope, 2900 Horizon Dr., King of Prussia, PA 19406.
3) Fax the answer sheet with payment informaton to 610-278-1426. If faxing or mailing, allow 30 days to receive certificate or notice
of failure. A certificate of credit will be awarded to participants who achieve a passing grade of 70 percent or better.
Merion Publications Inc. is an approved provider of continuing nursing education by the Pennsylvania State Nurses Association
(No. 221-3-O-09), an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Merion
Publications is also approved as a provider by the California Board of Registered Nursing (No. 13230) and by the Florida Board
of Nursing (No. 3298).
n
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EDUCATION OPPORTUNITIES
On-Site Seminars
A Career
in Caring
Earn a Bachelor of Science Degree in
Nursing - ONLINE
Individualized attention
Designed for working nurses
One class at a time 24 hour class access
Also offering degrees in:
Business X Health Care
Design & Mulitmedia X Technology
Legal Studies X Criminal Justice
Interdisciplinary Studies
Call for a complete list of programs X Programs vary by campus
Call toll free to speak with an Admissions Counselor
1.866.483.0715
Admissions Hours: Mon - Thurs 9am - 8pm,
Fri 9am - 5pm, Sat 10am - 1pm
Keiser University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award certificates and
degrees at the associate, baccalaureate, masters, and doctoral levels. Contact the Commission on Colleges at 1866 Southern Lane, Decatur,
Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Keiser University.
www.KeiserSuccess.com
32
n
JULY 13-14, 2011
SEPT. 21-22, 2011
NOV. 2-3, 2011
CHARLESTON, SC
LAS VEGAS, NV
NASHVILLE, TN
Childbirth Education
Certification Program
All of PCE’s certifications are on the American Nurses
Credentialing Center (ANCC) Magnet recognition list. Course,
designed exclusively for nurses, offers 16 contact hrs. Topics
include pain management theories, relaxation, breathing
patterns, comfort measures, prenatal exercises, pushing techniques, support person, teaching strategies, curriculum development, childbirth education as a business. PCE offers programs to become infant massage instructors, breastfeeding
counselors, labor doulas & pre/postnatal fitness instructors.
Independent study courses available. Group, PCE member
and multiple course discounts available. Contact: Prepared
Childbirth Educators, Inc., 888-344-9972; www.childbirthedu
cation.org for details, dates and locations nationwide.
Open House/Job Fair
MAY 19 & 22, 2011
GREENSBORO, NC
Moses Cone Hospital
Thurs. 5/19 10am - 7pm RN Recruitment Event
1200 North Elm Street, Greensboro, NC or
Sun. 5/22 1-5pm RN Recruitment Event
501 North Elam Ave., Greensboro, NC
Toll-free phone: 800-CONE-RNS
Email Resume: [email protected]
Experienced nurses are invited to attend or contact us.
The "choice" is yours! We'd love to hear from you.
NURSE
REFRESHER
On-line Certificate Program
PROGRAM
Meets Texas BON requirements for
Re-entry & Foreign Nurse Graduates
Courses Include...
BON Approved Nurse Remediation
courses in:
• Combined Ethics & Jurisprudence
• Pharmacology
• Physical Assessment
• Medication Administration
• Documentation
• IV Therapy Certification
• Skills Lab
• Med Surg Review
This online certificate course is designed to
prepare health care professionals, including
physicians and nurses, and others for positions as
risk managers in health care settings. A special
unit is included to meet the risk management
needs of long-term care facilities.
On-line Registration at
www.cme.hsc.usf.edu/hcrm
Classes are now available in Dallas, Houston, and San Antonio:
Over 10 cities and over 30 clinical sites available
Program Including
CLINICALS
Find all the latest scrub
styles at the
ADVANCE Healthcare Shop
advancehealthcareshop.com
For more information, please call at (813) 974-2161
or email [email protected]
www.phesonline.com
Register Now!
Health Care
Risk Management
RN & LVN
This CME Course is Jointly Sponsored by the USF College of Medicine and
the Training Academy on Aging at the Florida Policy Exchange Center on Aging
Toll Free
877-313-7437 or
(281) 313-7437
American Public University
You are 1 degree away from changing your world. Which 1 will it be?
79 affordable degrees of distinction –
100% online, including:
RN to BSN
B.S., Public Health
B.A., Psychology
Start learning more at studyatAPU.com/advance
APU was recognized in 2009 and 2010 for best practices
in online education by the prestigious Sloan Consortium.
Text “APU” to 44144 for
more info. Message and data
rates may apply.
n
33
Taught by highly respected
faculty, these programs are
designed to help the next
generation of nursing leaders
achieve their career goals while
improving the health and wellbeing of all people.
Now accepting applications
for the following online degree
specialties:
R5'#&35/,-5,.#.#)(,
R5/,-5#1# ,3I)'(]&."5
online.nursing.georgetown.edu/advance
1-877-910-HOYA (4692)
,)!,'5#-5().50#&&5#(5&&5-..-855
&-5&&5g7nmm7ogf7jloh5 ),50#&#&#.3855
34
n
Excellence
Innovators
Continued from page 18
practice teach back at home with their family
members.”
The method validates understanding by
creating a respectful environment for patients
to ask questions, placing any “blame” for misunderstandings on the caregiver rather than
the patient.
“Rather than asking, ‘Do you understand?’ the
caregiver uses open-ended questions to ask the
patient to explain or demonstrate new knowledge in order to validate the effectiveness of the
teaching,” Williamson continued. “Misconceptions or gaps in learning can then be identified
and additional information and demonstration
are provided to ensure comprehension and skill
mastery.”
To create staff buy-in, Williamson said the
issue of health literacy was discussed at a unitbased team meeting.
“We realized patient education is often not
presented in a way patients can comprehend,”
she said. “We found we don’t always use layman’s language.”
The team also viewed a video on health literacy
that demonstrated the terminology healthcare
providers use is not common knowledge to
patients. Williamson said staff was encouraged
to test this theory with their families.
“Some of our children and spouses didn’t even
understand the term ‘hypertension,’ although
most are college educated,” she told ADVANCE.
This realization helped the team understand the
importance of using teach-back.
Continued from page 19
property laws and represent both the organization
and the application content. The objective was to
make it easy for the buyer to find the program
on their phone in addition to having a unique
branding for the product, Pesata said.
Nurses got assistance from the marketing and
public relations department, which created various icon options. The department also considered
the approved logos and the use of the icon as a
way to brand their product.
“Targeting the correct audience and dissemination was new territory,” Pesata explained. “The
team worked to develop banners on the organization’s website as well as web pages, news releases
and postings on Facebook and Twitter.”
Once the application reached the testing phase,
the challenges increased. Nurses and physicians
identified more than 40 corrections to be made
in the first round of testing. The second round,
although smoother, was still more time consuming than anticipated.
“We wanted to have everything finalized in 6
months, but it ended up taking almost a year,”
Pesata said.
“It’s wonderful to have this honor for our
nurses,” said Rita King, MSN, RN, OCN, nurse
manager. “They know they are making a difference at the bedside, and this honor is acknowledgment of that.” n
Basking in the Glow
Regardless, Pesata and the nursing team have had
plenty of time to reflect on their accomplishment
and have become quasi-celebrities within their
facility and beyond.
“The nursing staff here is now seen as true innovators and having a business sense,” Pesata said.
Our peers and other organizations are requesting
our expertise for help with applications of their
own that they’re trying to develop. And that’s
the most exciting thing — people have told us
they wish they would have thought of this idea.
Resident physicians have requested the app for
use during their rotations at the bedside.”
Pesata said it’s also brought a new sense of
satisfaction to the nurses themselves.
“People have great pride in nursing here,” she
continued. “The organization is very proud to be able
to offer this and share our nursing expertise with the
world. That gives you great pride in your organization. People are very excited around here, and I have
so much pride in our nurses. They’re experts, and
this award is a way for them to have pride in what
we’ve accomplished here. Just like we were really
proud to earn Magnet, we’re proud of this.”
Pesata said she sees additional applications
being developed in the near future.
“We are developing a few programs to be used
for adult patients in med/surg and critical care,”
she said. n
ADVANCE.
ADVANCE.
Maintaining Compliance
In collaboration with the hospital pharmacist,
discharge literature for the top 20 dispensed
medications was revised and written at a lower
literacy level, minimizing medical jargon and
length, in an attempt to better enforce education
away from the facility.
“Only the most important information was
included, the font was increased and color was
added to draw more attention,” Williamson
said. “We include these materials in discharge
folders along with all other instructions. We’ve
also developed education packets.”
Within 3 months of implementation, patient
satisfaction scores had drastically improved.
MULTIPLE OPPORTUNITIES
Career
Opportunities
Want to make a career move, or interested to see what’s out there? Use this
section to check out the latest nursing
career opportunities in the South.
Specialties are listed conveniently under
categories so it’s easy to find the openings that are right for you.
Multiple Opportunities . . . . . . 35
Acute Care . . . . . . . . . . . . . . . . .
Cardiac, Clinical Specialist, Critical
Care, Dialysis, Emergency Room,
Oncology, Telemetry
Alternative Settings . . . . . . . . . .
Camp, Office, Radiology, Sales/
Marketing,
Staffing Coordinator, Traveling
Nurse
Community Health . . . . . . . . . 43
Occupational Health, Public Health,
School Nurse
Management/Administration . 42
Case Management, Education,
Infection Control, Informatics,
Management, Quality Assurance,
Research
Mental Health. . . . . . . . . . . . . . .
Addictions, Mental Retardation:
Developmental Disabilities,
Psychiatric
Director of Quality Full-Time, (Exempt)
Develops, implements, monitors, and assures an
integrated and coordinated corporate Quality
Program based on the corporate Strategic
Plan and Quality Plan. Candidate will direct all
functions, programs, activities and staff of the
Quality Resources, Patient Safety, Performance
Improvement and Accreditation and Certification.
CPHQ or equivalent certification preferred;
BSN preferred or Bachelor’s degree in health/
public health administration, business administration, or a closely related area. Five years
of progressively responsible experience in the
management of quality improvement functions,
and/or nursing quality management.
OR Circulator - Full-Time, (M-F)
Provides direct nursing care in accordance with
the established policies nad procedures. Acts
as a patient advocate, providing continuity of
care designed to meet individual patient needs
through collaboration with other members of
the care team. The Circulating Nurse will assess
the peri-operative needs of individual patients
including but not limited to adult, pediatric,
adolescent, and geriatric patients.
Post Acute. . . . . . . . . . . . . . . . . .
Graduate of an accredited school of
professional nursing. Minimum 2 years
previous OR experience. Current Texas License
as a Registered Nurse. Current in CPR, ACLS
and/or CNOR preferred.
Surgical. . . . . . . . . . . . . . . . . . . .
Contact: Sherry Golfarini
281-557-5620
[email protected]
Assisted Living, Geriatric, Home Care/
Hospice, MDS Coordinator, Registered
Nurse: Assessment Coordinator,
Rehabilitation,
Subacute
Ambulatory, Certified Registered
Nurse Anesthetist, Operating Room,
Post Anesthesia Care Unit
Women’s & Children’s Health . 42
Gynecology, Labor Delivery/Recovery
Postpartum, Maternal/Child,
Neonatology, Pediatrics
Out of Region Opportunities. . . . .
THE BEST NURSES ARE ON FLORIDA’S BEST COAST….
IN PALM COAST
As a vital part of the Adventist Health System, Florida
Hospital Flagler is located in beautiful Palm Coast,
Florida. Nestled between the vigor of Daytona Beach
and the ancient charm of St. Augustine, Palm Coast is
a wonderful place to work and play!
We are proud to have some of the most talented and
dedicated nursing leaders and staff on our team, as
we continue to grow to meet the needs of our vibrant
community.
We salute and recognize our nurses
during National Nurses Week 2011
To learn more about our progressive facility and how
our nurses play an integral role in its success, visit:
FloridaHospitalFlagler.com/careers
Florida Hospital Flagler is committed to diversity in the workplace.
UNIVERSAL HEALTHCARE
is Hiring for the following position:
MDS RN - RN with MDS experience,
Good time management skills and
ability to maintain compliance with
State and federal regulations.
At the Heart of Our Community
many
Caring…for
years, in many ways.
Excellent wage and benefit package.
Universal Health Care N. Raleigh
919-872-7033/ 919-872-7035 (fax)
Lakeside Behavioral
Healthcare is a leader in
Behavioral Healthcare in the
Central Florida area.
Weekend Nursing Supervisor
needed and Full-time RNs
for all shifts including
weekends. Shift and Weekend
Differential applies.
• Excellent full benefits package
• Paid time off program
• Flexible scheduling
• Seven inpatient units
Please email:
[email protected]
Fax:
(407) 532-1047
www.lakesidecares.org
LPNs and RNs - Per diem positions
Requires leadership, clinical skills and
work experience in Addiction Treatment
and Detox Patient Management. Excellent
communication and written skills a must!
Lake Worth area.
We are a DFWP and a EOE company.
Apply at www.TheTreatmentCenter.com
Please no walk-ins or phone calls.
Applications and resumes will only be
accepted online@
www.thetreatmentcenter.com
IMMEDIATE NURSE OPENINGS
Serve Part-Time As An
Officer In the Navy Reserve
*SIGN-ON BONUS*
Call 800-852-7251
Email [email protected]
See our full ad on advanceweb.com
RENEW YOUR FREE
SUBSCRIPTION TODAY
CALL 800.355.1088
For 50 years, Citrus Memorial Health System (CMHS) has been providing quality
care to the community. Although we’re embracing the future with innovative
technology and an energetic atmosphere, we’re still a close-knit team who greets
people by name. It’s just our way.
RNs
• Critical Care Unit • Emergency-FT & PRN • CVPCU-PT • Surgical Floor
• Cardiovascular Recovery Room-FT & PRN • Orthopedics-PT
• Home Health: Case Manager RN, Weekend RN • Med/Surg-FT & PT
• PCU • Neuro-Telemetry • PACU-PRN • Endoscopy-PRN • RNFA-PRN
• Nursing Supervisor-PRN • Same Day Surgery-PRN
Come join us in Inverness, our scenic town on Florida’s Nature Coast, just
north of the Tampa Bay area. If you’re looking for a friendly workplace where
people truly care, make yourself at home here. CMHS offers a competitive
salary, a generous benefits package and relocation assistance.
Please apply online at
www.citrusmh.com
CMHS is an equal opportunity employer.
ADVANCE MESSENGER SENDS JOB OPENINGS DIRECTLY TO YOU. SIGN UP AT WWW.ADVANCEWEB.COM
WWW.ADVANCEWEB.COM/NURSES
■
MAY 2, 2011
■
SOUTH
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ADVANCE FOR NURSES
35
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35
NOW HIRING
RNs!!
Dear SRMC RNs,
We would like to THANK YOU
for your talent, dedication and
compassion as you serve our
community. We appreciate
your devoted passion towards
your career and that we are
able to work side-by-side
with such an incredible
group of Registered Nurses.
FULL-TIME
Med-Surg, ER, ICU, L&D, Pediatrics
Excellent Sign-On Bonus
• $24,000 Night Shift • $20,000 Day Shift • Relocation
• Shift Differentials • Excellent Benefits and More!
Join Us Now at our 104-Private Bed Hospital!
For more information on your future at FDRMC contact:
[email protected]
Visit us on our web at: www.fortduncanmedicalcenter.com
Fort Duncan Regional Medical Center
3333 N. Foster Maldonado Blvd.,Eagle Pass, Texas 78852
P: (830) 872-2620 F: (830) 872-2629
There are Advantages to
Being on Our Team!
Fondly,
The Satilla Regional
Medical Center Team
CARE CENTERS
Renal Advantage, Inc. a leading dialysis provider,
has exceptional opportunities for RNs with
dialysis and management experience.
REGIONAL QUALITY ADMINISTRATOR
To learn more about
becoming a part of the
SRMC RN team, please
visit: www.satilla.org.
Macon, GA: Direct activities & coordinate resources to ensure
compliance; develop & conduct training; and mentor Center staff
CENTER DIRECTORS
EOE/AAP Employer
Millen & Augusta, GA • Orangeburg, SC
Memphis & Nashville, TN
Manage the day to day operations of a Dialysis Care Center.
We offer competitive pay, an excellent flexible benefits package and
flexible schedules. Apply at www.renaladvantage.com. EOE.
RNS - ATLANTA, GA:
Laurens County Health Care System serves the health and wellness needs
of upstate South Carolina with state-of-the-art technology and a commitment to
quality care.
Seeking experienced RNs to work full-time in CCU, PCCU and
Labor and Delivery
• Bachelor’s preferred, Associate’s required.
Seeking experienced RNs to work full-time in Surgical Services
• Circulating experience required.
Seeking experienced RNs to work PRN in Emergency Services
For more details or to apply, visit our website at
www.lchcs.org or submit resumes to
[email protected] • EOE
ICU, L/D, ER, Telemetry, SCN,
Behavior Health, Med/Surg,
Oncology, Nurse Practitioner
Experienced Nurse Opportunities,
Sign-on bonus, Student loan repayment available and Relocation
bonus if applicable.
Please apply online:
www.atlantamedcenter.com
Laurens County Health Care System
Expect More.
Apply online MCGHealth.org/careers or call 800.745.6074
Happy
Nurses
Week!
EEO EMPLOYER, WE VALUE A DIVERSE WORKPLACE
ADVANCE WORKS HARD TO KEEP YOU INFORMED!
HEALTHCARE
NEWS
JOBS
SEMINARS
PRODUCT & SERVICE INFORMATION
36
36
ADVANCE FOR NURSES
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n
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■
Insulin Pumps vs.
Daily Injections
A new evidence review
suggests using a pump to
deliver insulin continuously
— instead of taking three
or more daily injections —
might result in better control
of blood sugar for people
with type 1 diabetes.
“The findings of this review
tell us that both continuous subcutaneous insulin
infusion and multiple injections correct blood glucose
levels. However, [continuous
infusion] may be better for
reducing harmful fluctuations
in blood glucose,” said lead
author Marie Misso, PhD.
The review appears in the
January 2010 issue of The
Cochrane Library.
Who doesn’t remember what the world looked
like after Ike? The devastation, the loss. For the
people at UTMB, like so many Galveston residents,
the shock didn’t last long. It was quickly replaced
by resiliency and action. Mustering courage and
conviction, the nurses, physicians, technicians, staff,
administration, and every person connected with this
medical center became one. Together, we not only
weathered the storm, we rose to rebuild better and
stronger.
We all know what never stopped beating was the
heart of this place. The pride to overcome every
obstacle and the passion to deliver the very best
patient care were the things that got us from there…
to here.
And now here we are. On the cusp of what’s next. This
team has proven what collaboration, multidisciplinary
intelligence, support for one another, and love for this
community can do. Now, we cannot wait to show you
what is possible going forward.
Resilient,
definitely.
Remarkable?
Just watch.
As we celebrate National Hospital Week and National
Nurses Week, we are united in our commitment to serve
you and to show that coming back from Ike was simply
our opening act. Working together to work wonders
means more than looking back. It means looking beyond.
Join us.
The University of Texas Medical Branch
Member, Texas Medical Center
301 University Boulevard, Galveston, TX 77555-0139
UTMBNursing.com
UTMB Health is an equal opportunity, affirmative action institution proudly valuing diversity.
Candidates of all backgrounds are encouraged to apply.
■
MAY 2, 2011
■
SOUTH
■
ADVANCE FOR NURSES
37
n
37
Come Spend The Winter
on the Gulf Coast of Florida
Venice Regional Medical Center a 312-bed
regional healthcare system has been providing
compassionate healthcare since 1951. Today
Venice Regional Medical Center’s healthcare system
focuses on providing health care that is cost effective,
high quality and convenient for the many patients
throughout the region.
HEALTHCARE
EXCELLENCE
That’s Our Commitment
Walton Regional Medical Center has
been providing quality services for over
50 years in Monroe, Georgia, a short
drive from Athens. With designation
as a Level III Trauma Center, and a new
hospital scheduled to open in 2012,
we continue to embrace the latest
advancements in healthcare. We are
currently seeking:
RN Seasonal Rates for 2011-2012
• Day shift $42 per hour
• Night shift $47per hour
• $2,000 end of season bonus
• $3,500 end of season bonus
for OR, CVOR and CVICU
18 week contracts beginning on
December 12th or January 9th Venice, Florida
Apply online at www.veniceregional.com
or E-mail Tracy Pelletier
[email protected] • EOE/drug free workplace
Looking for
Remarkable
RNs
Hill Country Memorial, in Fredericksburg, Texas,
is a non-profit 86-bed hospital serving the
beautiful Texas Hill Country’s eight county region
and we are hiring remarkable RNs.
ONLINE APPLICATION AVAILABLE or call Amy Crenwelge
(830) 990-7912
Emergency Room
Director
T he candidate we seek will be
responsible and accountable for
the clinical practice, personnel
management, fiscal management and
environmental management of the
Emergency Department. GA RN license
and a bachelor’s degree in nursing or
health-related field required; master’s
preferred. Four years’ recent hospital
experience (minimum 2 years in ER).
A broad clinical background and a
minimum of 2 years’ management/
admin. experience required. BCLS,
ACLS, PALS certifications required.
For consideration, apply to:
waltonregional.com; or email resume
to: [email protected].
EOE
5HPDUNDEOH+HDOWK&DUH
38
38
ADVANCE FOR NURSES
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SOUTH
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■
• Nurse Educator, full-time
ADMISSIONS
DEPARTMENT
•Manager of Admissions
•Pre-Certification Nurse
•Admissions Liaison, PRN
FLOAT TEAM
•Staff RN, Days 7a-7p x3
•Staff RN, Nights 7p-7a x3
INTENSIVE CARE UNIT
•Staff RN, Weekdays 7a-7p
Wed/Thurs/Fri & Tues/Wed/Thurs
•Staff RN, W/E Nights 7p-7a
Sat/Sun/+1
NEUROSPECIALTY UNIT
•Staff RN, W/E Days 7a-7p Sat/Sun/+1
Visit shepherd.org
to apply online
or call (404) 350-7340
for more information.
Tummy Trouble
During National Nurses Week, Peachford
Hospital would like to thank our nurses
for their compassion, commitment and
excellence in behavioral healthcare.
We are currently seeking nurses for the
following positions:
Charge RN
$5,000.00 Sign-on
Bonus for FT RNs!
Please apply at
www.peachfordhospital.com
Click on the "About Peachford" Link
then Click on the
"Career Opportunities" Link.
The Hill Country’s Hospital / hillcountrymemorial.org
HAVE AN OPEN POSITION ? CALL 800.355.5627 TO PLACE AND AD IN ADVANCE TODAY !
ACQUIRED BRAIN INJURY
PROGRAM
EOE
Individual must have a valid GA RN
license and no less than 1-2 years of
nursing experience; leadership
experience preferred.
Be sure to mention this ad.
Shepherd Center located in Atlanta,
GA, is a world-renowned, non-profit
hospital specializing in medical treatment,
research and rehabilitation for people
with spinal cord and brain injury.
330 Alcovy Street
Monroe, GA 30655
M-F 3-11pm
s'UARANTEED2.3CHEDULED(OURS
s7EEK#ONTRACTS!VAILABLE
s6ISITUSONLINEWWWHILLCOUNTRYMEMORIALORg
EXPERIENCED
RNS
AA/EOE • M/F/D/V
Children with functional
abdominal pain who used
audio recordings of guided
imagery at home in addition
to standard medical treatment were almost 3 times as
likely to improve their pain
problem, compared to children who received standard
treatment alone. And those
benefits were maintained
6 months after treatment
ended, a study by University
of North Carolina at Chapel
Hill and Duke University
Medical Center has found.
S OUTHEAST A LABAMA
M EDICAL C ENTER
At SAMC, we realize that the care we deliver is only as good as the people who deliver it. Just as we’re passionate
about caring for our patients, we’re equally passionate about the individuals who make up the SAMC team.
That’s why, at SAMC, we are always interested in dedicated, compassionate individuals who want to experience the
personal and professional rewards of working in a challenging, growth-oriented environment.
RN STAFFING POOL
Applications/résumés
• Flexible scheduling options
• True float pools - Will be staffing various med/surg
units and critical care unit
• 2nd and 3rd shifts only
• $30.00 base rate
• Must be able to work minimum of 24 hours in a 2 week pay period
• Current AL RN license
• ACLS certification required
• Minimum 2 years acute care experience
Visit our website at www.samc.org
For lists of available positions,
call our 24 hour JOB LINE 1-866-825-8804
apply online at www.samc.org
or mail information to Human Resources
Southeast Alabama Medical Center
1108 Ross Clark Circle,
P. O. Box 6987, Dothan, AL 36302-6987
Saturday Interviewing
Saturday interviewing available.
Competitive salaries, excellent
compensation and benefits package.
Please contact Human Resources for
salary ranges or more information.
Positions available now!
Southeast Alabama Medical Center is an Equal Opportunity Employer
Instructor, Practical Nursing (Job #0091) - College-wide
This is a full-time (two terms) faculty position at Pasco Hernando Community College.
Anticipated starting date is August 16, 2011. Salary range is $33,625 - $52,455.60 (for
two terms): the maximum salary is based on education level, full-time professional work
experience and/or full-time teaching experience. In addition to 162 Duty Day salary listed above, the
faculty member is eligible to earn approximately $10,210 more for a summer overload that is traditional
with this position. Required: Bachelor's degree in nursing; minimum 2 years recent clinical experience;
current unrestricted Florida RN license; satisfactory criminal history background check. Degrees must be
from a regionally accredited institution. Applicants who claim a right of veteran's preference must email,
fax, or mail documentation of eligibility at the time of application. Preferred: Master's degree in Nursing;
PN teaching experience.
Nursing Programs Laboratory Assistant (Job #0092)
New Port Richey Campus
Required: AS degree in Nursing or diploma; current unrestricted Florida RN license; two years of recent
clinical experience as an RN; computer literate and ability to learn IT software; satisfactory criminal
history background check; must be able to work a flexible schedule; degrees must be from a regionally
accredited institution. Applicants who claim a right of veteran's preference must email, fax, or mail
documentation of eligibility at the time of application. Preferred: BSN.This is a 162 duty day (fall and
spring semester) position. Salary range is $24,223.86 - $25,435.05 (based on 162 duty days).
FOR BOTH POSITIONS:
THE COLLEGE IS CLOSED FRIDAYS FROM MAY 13 THROUGH AUGUST 12.
APPLY ONLINE no later than May 23, the application deadline, at www.phcc.edu/jobs AND email, fax
or mail a letter of interest, resume, and official transcripts, by midnight of the application deadline date, to:
Pasco-Hernando Community College
Attn: Human Resources Office (Job #)
10230 Ridge Road; New Port Richey, FL 34654-5199
Email: [email protected] - Fax 727-816-3315
ALL APPLICANTS MUST SUBMIT A PHCC ONLINE APPLICATION, LETTER OF INTEREST, RESUME, AND
TRANSCRIPTS. Each position requires a PHCC online application, letter of interest, resume, and
transcripts.No other submitted materials will qualify you to be considered for these positions. The
application review process can be initiated with copies of transcripts; however, official transcripts must be
received before the interview. Copies of transcripts can be emailed or faxed. Have official transcripts sent to
the Human Resources Office (address above). INCLUDE THE JOB # ON ALL ITEMS SENT TO THE HUMAN
RESOURCES OFFICE. For help with online applications, call 727-816-3169 or 727-816-3743. ONLINE
APPLICATION, LETTER OF INTEREST, RESUME, AND TRANSCRIPTS MUST BE SUBMITTED NO LATER THAN
MAY 23. EOE/ADA Compliance
Website: www.phcc.edu/jobs
Nursing Excellence
Our nurses demonstrate that their smallest
interactions have a profound impact on the
“patient experience”. We thank our nurses for
working together as one family, creating a
team spirit and achieving excellence in patient
care. We honor our nurses for their efforts and
making a difference...one patient, one family,
one life at a time.
www.BethesdaWeb.com
Bethesda Memorial Hospital is a fully-accredited, not-for-profit community hospital and equal opportunity
employer. Smoke-free, drug-free workplace.
■
MAY 2, 2011
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ADVANCE FOR NURSES
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NURSING POSITIONS
is what we do
BEST.
RN / Medical Unit / FT / 7p-7a / every other
weekend / 1 year experience required /
$5,000 sign-on bonus
RN / Charge / Clinical Decision Unit / FT /
7p-7a / 2 years experience required (ICU and
ER exp. preferred) / $5,000 sign-on bonus
RN / Charge / ER / FT / 7p-7a / 2 years
experience required / $5,000 sign-on bonus
Health Central Hospital is a 171-bed facility located in Ocoee, Florida, just
minutes west of Orlando. With great leadership, the most advanced equipment
and technology, and an RN staff committed to excellence, we are able to ensure
that every patient receives the safe, quality and personalized care they deserve.
Staff RN / Surgical Floor / FT / 7p-7a / 1 year
experience required / $5,000 sign-on bonus
RN - Clinical Nurse Educator
Certified Diabetic Nurse Educator / FT / RN
/ 8a-5p / must be certified
We are currently seeking a Clinical Nurse Educator for the Medical/Surgical
units of the hospital. Requirements include a current Florida RN license, BLS
and ACLS certification, and a minimum of 3-5 years of clinical experience in
a Medical/Surgical Unit setting. Must be a graduate of an accredited school of
nursing with a Bachelor’s degree in Nursing (Master’s preferred).
RN / Home Care / 8a-5p / Monday-Friday
plus occasional weekend coverage and after
hours call required.
RN / Labor and Delivery / FT / 7a-7p
RN / ER / FT / 7a-7p & 7p-7a
RN / Charge / ER / FT / 7a-7p
Staff RN / Clincal Decision Unit / FT / 7a-7p
EOE
Please contact Lee Holland at
[email protected]
CARING. COMPASSION. COMMITMENT.
Grow with US!
Premier Home Health Care, an established
home care co., seeks the following:
FIELD NURSE SUPERVISOR
NAPLES, FL REGION
RN to open & visit cases. OASIS experience
a plus. Prev home care experience a must.
CENTRAL INTAKE/LPN
BONITA SPRINGS, FL
LPN resp for client intake of new cases.
Dispatches/tracks/follows-up on cases to
make sure intake was filled.
Enjoy a comp sal, bnfts & career growth.
Ready to experience how we care?
To learn more, call 866-298-2091,
352-323-5360 or 352-516-3394 (cell).
Or visit www.cfhacareers.com/nurse
to fill out a mini-application.
40
ADVANCE FOR NURSES
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Email res w/position of interest to:
HR@Premier
homehealthcare.com
Or Fax To: 914-539-4000
Leadership Opportunities
• Director of Critical Care
RN Opportunities - Full-Time,
Part-Time, Pool
• Case Managers
• Cardiac Medical
• Telemetry
• CVICU
• Emergency Department
• ICU
• IMCU
• Medical
• Surgical
• Other Great Opportunities
Available
Broward College
Nursing Faculty Positions
Master’s of Science in Nursing and Florida
Registered Nursing License required. ADN
(Associate Degree in Nursing) teaching
experience in theory clinical setting and medical/
surgical experience preferred. Three years of
medical-surgical hospital clinical experience.
Basic computer skills including Word and Excel
and interest in teaching online classes.
Apply online: https://jobs.broward.edu
Call s
Experienced Med/Surg RNs $3,000 Sign-On Bonus
EEOC/Affirmative Action Employer
40
Current Openings
MAY 2, 2011
■
Join our winning team in Georgia!
RNs: Med/Surg/Critical Care/ER
Georgia Medical Resource Pool
EOE
Interested candidates are encouraged
to apply online at
www.gmrpstaffing.com
PHONE: 770-850-7451 or
TOLL FREE: 866-458-5944
RN / House Supervisor / FT / Friday 3p - 11p,
Saturday and Sunday 7a-7p
RN / Medical Unit / FT / 7a-7p / every other
weekend/ PRN available
Find out more about one of the Orlando Sentinel’s Top 100 Companies for
Working Families and apply online at www.healthcentral.jobs
Join us and discover how we deliver
experienced, quality care in a
compassionate environment. We seek
dedicated RNs who are ready to learn,
grow and excel by providing great care
to our patients.
Expressing Recognition
and appreciation during
National Nurses Week.
RN / Labor and Delivery / FT / 7p-7a / 1 year
experience required / 5,000 sign-on bonus
CARING
Central Florida Health Alliance is a
not-for-profit healthcare system made
up of Leesburg Regional Medical Center
and The Villages Health System offering
acute care services that deliver quality
care in a compassionate environment.
THANK YOU NURSES!
Broward College is an affirmative action, equal opportunity
employer and encourages applications from underrepresented
groups, including minorities, women and persons with disabilities.
North Florida Rehab and Specialty Care
Has the following RN Opportunities:
RN Unit Manager FT Mon-Fri
RN 11-7 Fri Every Weekend 7p-7a
RN Weekend Supervisor Every weekend
11a-11p and 3-11 every Monday
Call Joanne Malles, RN
352-331-3111 x 322
jmalles@northoridarehab.com
or apply in person at:
.70Ls'AINESVILLE&,
EEO/M/D/dfw
Cool Down
After CPR
Cooling a person’s body
within 6 hours of cardiac
arrest with successful CPR
might improve survival
and lessen brain damage,
according to a review in
The Cochrane Library, a
publication of the Cochrane
Collaboration.
The cooling technique,
known as therapeutic
hypothermia, “is one of
the most successful treatment options for patients
after cardiac arrest,” said
lead author Jasmin Arrich,
MD, a researcher at the
Medical University of Vienna
in Austria. “Clinical studies
showed that, by cooling the
body after cardiac arrest to
33° C (91° F) for 24 hours,
patients are 40-80 percent
more likely to leave the
hospital without a major
handicap.”
For Texas Health nursing
opportunities, scan here.
Texas Health Resources would like to salute all of our talented nursing professionals
during National Nurses Week. And judging by the volume of letters we receive
throughout the year, we aren’t the only ones. Thousands of patients have written
to our hospitals, sharing stories of how our nurses touched their lives, eased
their pain and helped their families. Their words are moving testimonials to the
exceptional work our nurses do, day in and day out. To our nurses and to nurses
Get the free mobile app at
http://gettag.mobi
everywhere, thank you.
TexasHealth.org/jobs
EOE/AA/M/F/D/V
■
MAY 2, 2011
■
SOUTH
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ADVANCE FOR NURSES
41
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MULTIPLE OPPORTUNITIES, WOMEN’S AND CHILDREN’S HEALTH, MANAGEMENT AND ADMINISTRATION
Florida Department of
Corrections Health Services
Employment opportunities for
ARNP, RN, RN Specialist, RN Supervisor,
LPN at prisons
throughout
the state.
p
g
Comprehensive State of Florida BeneÀts Include:
Varied Retirement Plans offered, Excellent Health
Care/Supplemental Insurance, Annual and Sick Leave
Accrual and Paid Holidays.
For further information visit our website at www.Ádocjobs.com
or call our toll free voicemail: 877-362-4983
To apply visit www.peopleÀrst.myÁorida.com
}} WOMEN'S & CHILDREN'S HEALTH
A Career That Fits
Your Lifestyle
There is no greater satisfaction than having a
hand in someone getting well and staying well. At
Alere, that is our job - all day, every day. From
catastrophic injury and illness solutions to overall
wellness, our leading-edge products and services
are designed to help get the diagnosis right, select
the least invasive interventions and allow care to
continue away from the hospital and in the home.
Visit Our
Career Fairs
in May
NICU Case Manager
WORK WITH A LEADER
(Discover Your True Potential)
Thursday, May 19
10 a.m. – 7 p.m.
For 130 years, Saint Joseph’s
of Atlanta has pioneered the
latest procedures in helping
improve the quality of care
for our patients. But we never
forget the things that help us
get here, like hope, teamwork
and compassion.
Sunday, May 22
1 – 5 p.m.
For location information,
call 1-866-CONE-RNS
Call us toll-free:
1-866-266-3767
Email resumes to:
[email protected]
Apply online at:
www.mosescone.com
NOW HIRING
EXPRIENCED RNs for:
• Critical Care
• CVOR/OR
Call us today at 678-843-5061
to learn about our benefits
and oppor tunities for
grow th and apply online at
s a i n t j o s e p h s a t l a n t a .o r g.
EOE
The highest level of
recognition given by
the American Nurses
Credentialing Center
for nursing.
1200 North Elm Street
Greensboro, NC 27401
NEED ADVANCE REPRINTS? CALL 800-355-5627
42
42
ADVANCE FOR NURSES
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SOUTH
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n
MAY 2, 2011
■
We are seeking experienced NICU RNs to manage
and guide NICU cases, focusing on coordination of
care and patient advocacy while placing an emphasis
on quality of life and cost effectiveness. This position follows each case throughout the continuum of care,
onsite in the hospital and telephonically following discharge home, until all goals for the patient have
been met and the baby is discharged from Alere’s services.
• Registered Nurse with a current, unrestricted TX nursing license
• 3+ years NICU experience
• CCM certification a plus - required to become CCM certified when eligible
• Valid driver’s license
• Strong interpersonal, telelphone, and organizational skills
• Proficient in MS Office applications
Now is an exciting time to join Alere as we are expanding
our available opportunities in Texas.
To learn more call (800) 343-6311 ext. 52384
or apply online at http://www.alere.com/alerehealth/
career-network/job-listings.html
and enter job reference #WH4015. EOE
}} MANAGEMENT/ADMINISTRATION
Director of Nursing
Salerno Bay Manor, a 120-bed SNF in Stuart, FL is seeking a
dynamic Director of Nursing to lead the clinical team in our
LTC and Subacute/Rehab facility. The RN candidate will have at
least 2 years administrative LTC experience, preferably as a
DON or ADON. Must be people-oriented, organized and possess
strong clinical skills as well as knowledge of federal, state,
Medicare and Medicaid regulations.
Stop in and apply or fax resume to:
Contact Lesa:
Salerno Bay Manor
4801 SE Cove Rd, Stuart, FL 34997
Phone: 772-286-9440
ÜÜÜ°}ÕvV>ÃÌi>ÌV>Ài°VÊUÊ>\ÊVJ}VV°V
MANAGEMENT AND ADMINISTRATION, COMMUNITY HEALTH
CSU Nurse Manager
Assistant Professor of Nursing (BSN)
Lifestyle advantages...and work/life balance – both combine
in this opportunity. The Assistant Professor of Nursing
position in our RN to BSN program will provide you with
the chance to truly excel as a faculty member and contribute
to the nursing profession. It also offers you the benefi t
of work-life balance, with a work schedule that offers
flexibility. Our college has great benefits and supports
faculty development with programs that encourage the
integration of technology and research-based teaching
and learning. You will enjoy the support of other faculty
members and College administrators, as well as the
appreciation of a nursing student population determined
to reach definite career placement goals.
Florida State College at
Jacksonville is respected for
high quality instruction and
offers you the opportunity to
be part of a thriving campus,
in one of the Sunshine State’s
largest, most dynamic
metropolitan areas. We are a
progressive, four-year state
college offering the Associate
of Arts degree, the Applied
Associate of Arts degree and
seven baccalaureate degrees
including a Bachelor of
Science in Nursing. Our RN
to BSN program is respected
for high-quality instruction
with a charge to prepare
practicing registered nurses
for evidence-based care and
leadership roles in nursing. The
program emphasizes critical
thinking, cultural sensitivity
and professional collaboration
in the management of care
for individuals, families and
the community. The graduate
is prepared for career
advancement and theor y
synthesis, using knowledge
and experience to demonstrate
professional, competent
and ethical practice across
multiple health care settings.
JOB OPENINGS – SENT DIRECTLY TO YOUR E-MAIL
SIGN UP TODAY AT WWW.ADVANCEWEB.COM
To qualify as an Assistant Professor of Nursing in our RN
to BSN program, you must possess a Doctoral degree
in Nursing or a Doctoral degree in a related fi eld with a
MSN; degree(s) must be from an accredited institution.
Additionally the preferred candidate will have three (3)
years of teaching experience in a regionally accredited
college setting; Experience teaching in a baccalaureate
program and familiarity with accreditation processes.
Florida State College at Jacksonville offers a competitive
salary commensurate with background and education and
a superior benefits package which includes health, dental,
vision and life insurance coverage as well as an employer
paid retirement program and the plus of working in a state
that has no state income tax. We also offer relocation
assistance to help with expenses that may be involved
with moving to Jacksonville, Florida’s largest city, graced
with sparkling white-sand beaches, a thriving economy,
a moderate cost of living, a wide range of attractive
residential neighborhoods and excellent dining, shopping,
entertainment and recreational advantages.
For immediate consideration please forward your resume
and an unofficial student copy of your Doctoral transcript
to Ms. Sonja Cross, Employment Manager, by email
[email protected] or fax (904) 632-3390. Please feel free
to contact Ms. Cross with questions at (904) 632-3209.
Review of candidates will begin in May, 2011 and continue
until an appointment is made. Additional information
on Florida State College at Jacksonville can be found at
http://www.FSCJ.edu.
Florida State College at Jacksonville does not discriminate on the basis of
race, color, national origin, sex, religion, age or disability in employment or
the provision of services and is an equal access/equal opportunity affirmative
action college. Florida State College at Jacksonville is a member of the Florida
State College System. Florida State College at Jacksonville is not affi liated
with any other public or private university or College in Florida or elsewhere.
Florida State College at Jacksonville is accredited by the Commission on
Colleges of the Southern Association of Colleges and Schools to award the
baccalaureate degree and the associate degree. Contact the Commission on
Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, or call (404)
679-4500 for questions about the accreditation of Florida State College at
Jacksonville.
RENEW YOUR FREE ADVANCE SUBSCRIPTION TODAY
WWW.ADVANCEWEB.COM
■
A Unique opportunity is being
offered by Meridian Behavioral
Healthcare, Inc for a Nurse Manager
for our Gainesville Crisis Stabilization
Unit. Must have a valid Florida Nursing
License, and be familiar with Fla Baker
Act requirements. Please visit website
to review position description and to
apply online.
Meridian offers competitive salary
with an excellent benefits package.
Interested applicants, please visit
Meridian’s website
www.mbhci.org or
fax to 352-374-5608
MBHCI, 4300 SW 13th St.
Gainesville, FL 32608
EOE,DFW, E-Verify
Choice. Hope. Recovery
}} COMMUNITY HEALTH
Nursing
Concentra is currently seeking
nurses and staff for positions in
our worksite clinics. As one of the
leading providers of healthcare
to America’s workforce, we
operate more than 260
worksite clinics in 39 states
and more than 320 medical
centers in 40 states.
We offer:
• Competitive salaries based on previous
experience
• Access to a complete benefits package for all
colleagues regularly scheduled to work 30 hours
or more on a weekly basis
Our requirements:
• Current state nursing license and
CPR certification
• Good customer service, communication, and
computer skills
To view available opportunities and to send us
your resumé online, please visit our web site:
www.Concentra.com/Careers
EOE
Drinking in
Moderation
Research out of Wake Forest
University School of Medicine
suggests moderate alcohol
intake offers long-term cognitive protection and reduces
the risk of dementia in older
adults. The study was presented at the Alzheimer’s
Association’s International
Conference on Alzheimer’s
Disease in Vienna.
MAY 2, 2011
■
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49
CE
FREE
THE LEARNING SCOPE ▶ FREE CE Offering • 1 Contact Hour
1. The organizational culture in a
healthcare facility:
a. p rovides the team with logistical and
moral support
b. is primarily to provide unit teams with
boundaries and limits
c. s ets its standards after teams have been
assembled
d. is the interpretation of the facility’s
mission statement
2. In Tuckman’s described model for team
development, when individual team
member concerns have been resolved,
the team is in which stage?
a. forming
b. storming
c. norming
d. performing
3. Transformational leaders:
a. integrate laissez-faire leadership
principles
b. meet goals and reward team progress
c. m
eet goals and also focus on team
member needs as a means to productivity
d. a re usually those team members with the
most seniority and education
4. The authors of this article say the
team building conference before every
shift can be accomplished, with good
outcomes, in less than how many
minutes?
a. 5 minutes
b. 10 minutes
c. 15 minutes
d. 30 minutes
5. The following statements about team
leaders are true EXCEPT:
a. The team leader has the primary
responsibility for team development.
b. C ompetent team leaders are able to see
the big picture.
c. C ompetent nurses are competent team
leaders.
d. Team leaders must understand the work
and scope of practice of each team
member.
6. The most valuable resource to any
team leader is:
a. an all RN staff
b. t eam members who have more than 5
years of experience on the team
c. t rust of leadership experience by
administration
d. the team leader’s team (team members)
7. Decision-making on a high-performing
unit:
a. is done solely by the leader
b. b y law, can only be done by a licensed
healthcare professional
c. is shared with the team leader and team
members, with each knowing their limits
d. shifts with the leadership, from month to
month or some other measure of time
8. In the example of what is covered in
the pre-shift team building session,
which of the actions by the leader helps
most to garner member buy-in?
a. introduction of team members to each
other
b. d iscussing special challenges for the day
c. discussing work history on the specific
unit
d. asking for assignment preferences
from team members before making
assignments
50
n
9. Corrigan and colleagues concluded
active leadership with mental health
consumers and staff:
a. ensures team members are more
productive when they don’t have the
same daily assignment
b. stimulates and inspires patients and is
satisfactory to consumers
c. promotes positive change for patients
and staff when there are periods of
laissez-faire leadership
d. were unaffected by different leadership
characteristics
10. In the team building, pre-shift
conference, sharing personal stories
with team members accomplishes all
the following EXCEPT:
a. serves as an ice-breaker to relieve tension
b. promotes cooperation
c. reveals competencies
d. generates respect
Evaluation
1. I can explain why team building is
important in nursing, and how the
organizational culture and a shared
frame of reference support team
development.
a. strongly agree
b. agree
c. neutral
d. disagree
e. strongly disagree
2. I can describe the stages of team
development and the transitions
between stages that must be
accomplished to prepare the team to
engage in the task at hand.
a. strongly agree
b. agree
c. neutral
d. disagree
3. I can identify three characteristics of
team leaders who build teams that
work together effectively.
a. strongly agree
b. agree
c. neutral
d. disagree
4. The objectives relate to the overall goal
of the article.
a. strongly agree
b. agree
c. neutral
d. disagree
5. The article is well-written and logically
organized, and defines terms adequately.
a. strongly agree
b. agree
c. neutral
d. disagree
Team Building Essentials
Earn 1 Contact Hour NOW!
Registration/Answer Form #358
Before May 2, 2013, print this page, complete the multiple
choice questions by circling the correct answer and mail or
fax to: ADVANCE for Nurses, Learning Scope, 2900 Horizon
Dr., King of Prussia, PA 19406; 610-278-1426.
LEARNER
FEEDBACK
QUESTIONS
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2.
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4.
5.
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7.
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10.
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B
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C
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D
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customer information
For accuracy, please print clearly. (RN)03)
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EVALUATION
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ow many minutes
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Keep ADVANCE Coming!
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● Yes! I am a Nurse, sign me up!
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Job Title that best describes your position (fill in just one circle completely)
RN
● Director of Nursing
● Manager/Supervisor
● Nursing Administrator
● Nursing Faculty
● Private Practice
● Staff Development
● Staff Nurse
● Program Director
● Nursing School Student
● RN
● LPN
/
/
Grad. date
● Senior
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● Nursing School:
LPN
● Manager/Supervisor
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PRACTICE SETTING that best describes your setting (fill in just one circle completely)
● Ambulatory
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Administrative
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RN03
n
51
Thank You to Our Nurses for
Beyond Excellence, with clinical expertise that ensures the best and
most innovative medical care.
Beyond Teamwork, so that our efforts on behalf of patients are
delivered seamlessly and efficiently.
Beyond Compassion, to a place where patients and their families feel
truly comforted and supported.
At DeKalb Medical, our nurses continually go above and beyond the call of
duty to deliver exceptional patient care.
Our nurses, and nurses everywhere, deserve our thanks—not only during
National Nurses Week—but also every day of the year for the lives they touch
with healing and hope.
If you are a nurse who would enjoy working with our outstanding team,
visit www.dekalbmedicalcareers.org.
Check out DeKalb Medical
on Facebook and Twitter.
52
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