Service Plan for FÁS Training Provision 2013
Transcription
Service Plan for FÁS Training Provision 2013
Service Plan for FÁS Training Provision 2013 Published By FÁS Planning Department, 27-33 Upper Baggot Street, Dublin 4 Ireland Ph.: 01-6070500 www.fas.ie Endorsed by the FÁS Board – March 2013. Page 1 Table of Contents List of Acronyms Introduction Executive Summary Section 1 FÁS Strategy and Business Planning Model Page 5 8 12 32 1.1 Purpose of the Service Plan 34 1.2 Overarching Planning Guidelines and Parameters 36 1.3 FÁS Business Planning Model 37 1.4 Working Assumptions with regard to Training Provision 2013 38 1.5 Risk Management 39 1.6 Organisational Goals and Key Deliverables for 2013 41 1.7 Training Response in 2012 & 2013 43 1.8 Excellence in FÁS Training 44 Section 2 External Environment 46 2.1 The Government’s Reform Agenda 47 2.2 Economic and Labour Market Context in 2013 50 2.3 What are Employer Bodies saying? 53 2.4 Education and Training Context in 2013 54 2.5 FÁS Training 2013 & Pathways to Work Activation Policy 54 2.6 Staffing Arrangements 55 2.7 Capacity Building 55 Section 3 Support Functions 56 3.1 Corporate Services 57 3.2 Training Provision 60 3.3 FET Strategy 62 3.4 Construction & Quarrying Skills Certification Schemes & SafePass 64 Section 4 Apprenticeship Training 66 4.1 Trends in Apprenticeship Training 67 4.2 Keeping Apprenticeship relevant 68 4.3 Redundant Apprentice Initiatives 69 Endorsed by the FÁS Board – March 2013. Page 2 Page Section 5 Training for Unemployed Persons 72 5.1 How FÁS training will be delivered 73 5.2 Profile of participants on FÁS courses 75 5.3 Momentum 76 5.4 Evidence based FÁS Training Provision 77 5.5 Keeping FÁS courses relevant 78 5.6 Career-Training Cluster Framework 79 5.7 Metrics 81 5.8 Certification Statistics 82 5.9 Indicative Targets 83 5.10 Vacancy Trends 2012 & Employment Opportunities in 2013 85 5.11 Examples of Emerging Employment Trends 86 5.12 Skills Shortages in 2013 87 5.13 Examples of FÁS Strategic Partnerships 87 Section 6 FÁS Funding 2013 90 6.1 FÁS Budget 2012 91 6.2 Training for Employment - Activity and Expenditure 92 6.3 Training for Employment – Proposed Beneficiary Numbers 95 6.4 Training for Employment by Cluster - Training Centre and eCollege 97 6.5 Training for Employment by Cluster – Momentum 99 List of Figures Figure 1 Total Accident Frequency Rate for FÁS 58 Figure 2 Trends in Apprenticeship 67 Figure 3 FÁS Course Calendar 73 Figure 4 New Entrants into FÁS courses 74 Figure 5 FÁS Training Provision by Driver 81 Figure 6 Estimated Beneficiaries by Category 96 Figure 7 FÁS Training Provision by Cluster 97 Figure 8 Momentum Projects by Cluster 99 Figure 9 2013 Beneficiary Targets 2013 v Outturns 2012 101 Endorsed by the FÁS Board – March 2013. Page 3 Page List of Tables Table 1 Organisational Goals & Key Deliverables for 2013 41 Table 2 Training Needs identified by DSP 75 Table 3 Career Training Cluster for IT 80 Table 4 Indicative Targets for 2013 84 Table 5 FÁS Budget 2013 91 Table 6 Training for Employment – Proposed Activity & Budget 2013 93 Table 6A Training in Employment – Proposed Activity & Budget 2013 94 Table 7 Estimated Beneficiaries by Programme Type 2013 v 2012 95 List of Appendices Appendix 1 Main Categories of FÁS Training 102 Appendix 2 DSP Training Requirements 106 Appendix 3 Overarching FÁS Planning Guidelines and Parameters 109 Appendix 4 Government’s Action Plan for Jobs 110 Appendix 5 FÁS Training Centres & ETBs 111 Appendix 6 Interim SOLAS Arrangements 112 Appendix 7 Examples of Skills Shortages 113 Appendix 8 Examples of Job Opportunities & relevant FÁS Programmes 114 Appendix 9 Career Training Cluster Framework 124 Endorsed by the FÁS Board – March 2013. Page 4 List of Acronyms ACCA AHCPS ASP BUSI CTC CACMS CAD CDETB C&AG CAS CDM CER CPC CPSU CTTL C+G DSP DEL DES DPER ECDL ECF EGF EGFSN ESF ESRI ETB EU EA FÁS FBS FDI FET FETAC FIT FOI GEO GNP GDP HEA HET HETAC HGV HTML ICAAP ICS IFI IMF IACTO IOS IUQB Association of Chartered Certified Accountants Association of Higher Civil and Public Servants Active Server Page Build Up Skills Ireland Community Training Centre Curriculum and Assessment Content Management System Computer Aided Design City of Dublin Education and Training Board Comptroller and Auditor General Common Awards System Competency Determination Mechanism Commission for Energy Regulation Certificate of Professional Competency Civil Public and Services Union Contracted Training Tender List City and Guilds of London Department of Social Protection Department of Education and Learning (Northern Ireland) Department of Education and Skills Department of Public Expenditure and Reform European Computer Driving Licence Employment Control Framework European Globalisation Fund Expert Group on Future Skills Needs European Social Fund Economic and Social Research Institute Education and Training Board European Union External Authentication Training and Employment Authority FETAC Business System Foreign Direct Investment Further Education and Training Further Education and Training Awards Council Fastrack to IT Freedom of Information General Engineering Operative Gross National Product Gross Domestic Product Higher Education Authority Higher Education and Training Higher Education and Training Awards Council Heavy Goods Vehicle HyperText Markup Language Internal Capital Adequacy Assessment Process (Basel II). Irish Computer Society International Fund for Ireland International Monetary Fund Irish Association of Community Training Organisations iPhone Operating System Irish University Quality Board Endorsed by the FÁS Board – March 2013. Page 5 IVEA LTU MIG MIS MOS MOU NARC NEAP NEET NFQ NSD NQAI STP LMETF LTI NALA NTF PLC PMDS PMG PQ PSEU QA QQI RAPS RCCRS RPL SAP SAS SCSI SIPTU SME SMTC SOLAS SQL SIS SST STB SUR TACS TAPS TESG TIG TSS VEC VET Irish Vocational Education Association Long-term Unemployed Person Metal Inert Gas Welding Management Information System Microsoft Office Specialist Memorandum of Understanding National Apprenticeship Review Committee National Employment Action Plan Not in Education, Employment or Training National Framework of Qualifications National Skills Database National Qualifications Authority of Ireland Specialist Training Provider Labour Market Education and Training Fund Local Training Initiative National Adult Literacy Agency National Training Fund Programmable Logic Controller Performance Management and Development System Pay Master General Parliamentary Question Public Service Executive Union Quality Assurance Quality and Qualifications Ireland Redundant Apprentice Placement Scheme Results Capture and Certification Request System Recognition of Prior Learning System Analysis and Program Development Serial Attached SCSI Small Computer System Interface Services, Industrial Professional and Technical Union Small Medium-sized Enterprises FÁS Senior Management Team Central An Seirbhís Oideachais Leanúnaigh Agus Scileanna Structured Query Language Server Integration Services Specific Skills Training Services to Business Standardised Unemployment Rate Trainee and Apprentice Clocking System Trainee and Apprentice Payment System Technical Employment Support Grant Tungsten Inert Gas Welding Training Standards System Vocational Education Committee Vocational Education and Training Endorsed by the FÁS Board – March 2013. Page 6 Endorsed by the FÁS Board – March 2013. Page 7 Introduction Within the Irish education framework, FÁS training provision is part of the Vocational Education and Training (VET) system which, itself, is part of the Further Education and Training1 and the Higher Education and Training sectors. VET takes a variety of forms in each country and often within each country and Ireland is no exception. VET can be education-based or company-based or both, as in the dual system of training e.g. the FÁS Standard Based Apprenticeship programme. The level of vocational education in Ireland is approximately one-third of the OECD average 2. Generally, VET comprises of, more or less, all of the organised and structured activities that aim to provide people with the knowledge, skills and competencies necessary to do a job or a set of jobs, whether or not they lead to a qualification 3. VET may be job-specific or aimed at a broader range of occupations. It is this occupational focus that has informed FÁS vocational training provision since its establishment 4 and more specifically, the preparation of individuals for working life and the development of preparatory and specific skills and competencies to practice in a selected occupation or occupations. As a non-commercial semi-state body and part of the public sector, FÁS is, along with Vocational Education Committees, one of the main providers of VET 5 in Ireland. In 2013, FÁS, within its allocated budget, will offer circa 4,000 vocational training courses to 72,000+ unemployed persons as well as to an estimated 1,500+ new apprenticeship registrants and more generally to an existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training. A FÁS course calendar captures the schedule of courses and associated capacity on a month by month basis and is accessible to all authorised staff in the Department of Social Protection for information, guidance and referral purposes. Information on the course schedule and the FÁS Course Search App (for mobiles) is available on www.fas.ie. Other statutory training providers include An Bord Iascaigh Mhara (BIM), delivering seafood industry training and Teagasc, delivering agricultural training. Most VET occurs within the state sector, although private providers also play an important role. VET is provided at different levels, although the bulk occurs on completion of upper second-level education, as the majority of pupils (approximately 90%) continue to upper secondary education in Ireland. FÁS vocational training can take the form of apprenticeships, traineeships or specific skills training delivered by FÁS for a range of occupations. Relatively shorter duration courses in 1 White Paper on Adult Education (2000), p 27-28, defines further education as that which occurs between second and third level e.g. Post Leaving Certificate courses and Adult Literacy. It also defines continuing education and training, inter alia, as the vocational development of people re-entering the workforce regardless of level. See also the Further Education and Training Bill, 2013, Part 1, Section 2, (30), which states that further education includes further education provided for the purpose of obtaining an award at a level that is not higher than level 6 specified in the NFQ. 2 IMF: Country Report, Ireland, Report No. 12/265, September 2012. 3 See for example Policy Reviews of Vocational Education and Training (VET), OECD, 2011. See also Vocational Education and Training – Key to the Future, Cedefop, 2010. 4 The 1987 Labour Services Act, established FÁS (An Foras Áiseanna Saothair). FÁS was established on 1 st January 1988 and incorporated An Comhairle Oiliúna (AnCO), the Youth Employment Agency, and Manpower Service. In June 2000, vocational training for people with a disability transferred from the National Rehabilitation Board to FÁS under its newly established Disability Policy and Development Unit (DPDU) to promote policy implementation through the various divisions of FÁS. 5 Spotlight on VET, paper prepared by the FÁS Skills and Labour Market Research Unit on behalf of CEDEFOP, January 2013. Endorsed by the FÁS Board – March 2013. Page 8 vocational training are also provided and can be effective6. See Appendix 1 for a summary of the main categories of FÁS training provision. Vocational education programmes, at this level, primarily include Post Leaving Certificate courses (PLCs) delivered in either further education/training (VEC) colleges or second level schools7. Some vocational education and training is also provided for other occupations delivered by second level schools, FET colleges, private providers or sectoral providers8. VET is also offered in the form of second-chance education programmes9. By the end of 2013, the Further Education and Training (FET) landscape in Ireland is expected to be very different to that existing at the start of the year. In summary and subject to legislation, 33 existing VECs will be replaced by 16 new Education and Training Boards (ETBs). The existing FÁS training centre network will be amalgamated, on a phased basis in 2013/2014, with the newly established ETBs. FÁS will be dissolved and a new further education and training authority, SOLAS, will be established. The Plan is structured as follows: Executive Summary Section 1 outlines the FÁS Training Strategy and its underlying principles, the purpose of the annual FÁS Service Plan, the FÁS business planning model and the associated overarching business planning guidelines and assumptions, as well as risk assessment outcomes. The corporate key goals and deliverables for 2013 are then set out. The FÁS training response 2012/2013 and some examples of the achievements of FÁS participants complete this section. Section 2 provides a summary overview of the Government’s public sector reform agenda most relevant to the labour market and the further education and training sector, and the role of FÁS training in supporting these reforms. The economic and labour market context and the education and training context are then outlined. An overview of internal FÁS staffing arrangements and capacity building completes this section. Section 3 provides details of each of the FÁS support functions in terms of the level and type of on-going activity that will be maintained, as well as the supports that will be offered in the context of the planned reforms and the preparations for the establishment of SOLAS. Section 4 sets out key data and trends around Apprenticeship as well as the 2013 deliverables and budget. Actions to keep the apprenticeship programme relevant to an evolving labour market are provided. A number of initiatives to progress a decreasing cohort of redundant apprentices are also outlined. Section 5 provides details around FÁS standard training provision for 66,000+ unemployed persons and Momentum projects (a new Government initiative administered by FÁS) for up to 6,500 longer-term unemployed persons. This section sets out how FÁS will ensure on-going relevance of these training courses to evolving labour market needs and the relevant job opportunities and skills shortages anticipated in 2013; how the effectiveness of this training is measured including output and 6 D. Card, J. Kluve and A. Weber (2010), “Active Labour Market Policy Evaluation: A Meta-Analysis”. The Economic Journal, 120, F452-F477. 7 In areas that include technical knowledge, personal/core skills and work experience. 8 For example tourism, agriculture or fishing. 9 VTOS (vocational training for the unemployed), Youthreach (for early school leavers aged 15-20 years) and the Back to Education Initiative (part-time FET for adults). Endorsed by the FÁS Board – March 2013. Page 9 outcome targets and the importance of strategic partnerships in keeping all FÁS training relevant to employer needs. Section 6 provides a detailed analysis of how the 2013 FÁS budget is allocated, including the budget for training activity. An analysis of the FÁS training provision by training cluster completes this section. Endorsed by the FÁS Board – March 2013. Page 10 Endorsed by the FÁS Board – March 2013. Page 11 Executive Summary Since 1987 FÁS, as a non-commercial semi-state body and part of the public sector (along with the Vocational Education Committees), is one of the main providers of VET10 in Ireland. In 2012, FÁS offered training to circa 83,000+ individuals, organised primarily through its network of 16 training centres and also through nationally managed programmes11 including Apprenticeship, Screen Training Ireland and eCollege. FÁS expects to train in the region of 80,000 individuals in 2013, of which 72,000+ will be unemployed persons and almost all of the remainder will be apprentices. The primary focus of FÁS training is on the preparation of individuals for working life. More specifically, the focus is on the development of the preparatory, occupation-specific technical and interpersonal skills and competencies or the progression to further/higher education and training in order to meet their career and employment aspirations. Business Planning Following a strategic planning exercise in February 2011, the FÁS Board initiated a new training strategy and agreed that a ‘fit for purpose’ training and assessment system to meet the needs of learners and employers was one of the key corporate objectives for the organisation. This approach reflects a key principle that underpins successful vocational training systems i.e. a system that offers a balanced mix of training courses to meet what clients want and what employers need given the capacity constraints, including resources 12. This Service Plan serves to ‘operationalise’ the training strategy and is the third such Plan agreed by the FÁS Board. The Plan is inter alia informed by independent national and international research, the priorities of external funding agencies and identified job opportunities expected to arise throughout 2013. This year, FÁS is planning to provide training for 72,000+ unemployed persons, representing a reduction of 11% in terms of beneficiaries 13 compared with 2012 targets or a 4% reduction when compared with 2012 actual outturns. The breakdown is as follows: FÁS training provision managed via the training centre network for 54,000+14 unemployed persons On-line training via eCollege for approximately 12,000 unemployed persons Momentum15 projects for up to 6,500 longer-term unemployed persons. The total of new entrants into FÁS training courses for unemployed persons in 2013 is estimated to be around 60,000. It is important to note that the flow of new entrants occurs in all twelve months of the year, facilitating timely training interventions for unemployed persons referred to FÁS for training by DSP. 10 Spotlight on VET, paper prepared by the FÁS Skills and Labour Market Research Unit on behalf of CEDEFOP, January 2013. 11 Approximately 5,500 apprentices (1,648 on Phase 2 in the FÁS training centres and the remainder on Phases 4 & 6 in the Institutes of Technology), circa 1,500 Screen Training Ireland participants and 12,000 eCollege participants. 12 OECD Education, Economy and Society: Policy Reviews for VET 2010. See http://www.oecd.org/edu/highereducationandadultlearning/learningforjobs.htm 13 Beneficiary numbers are made up of the estimated number of new entrants during 2013 plus the number of participants who commenced a FÁS course in 2012 that continued in 2013. 14 280 places are yet to be allocated on FIT courses. 15 The new Labour Market Education and Training Fund is administered by FÁS. Endorsed by the FÁS Board – March 2013. Page 12 FÁS will also lead and manage training for an estimated 1,500+ new apprenticeship registrants and more generally for the existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training of their apprenticeship. This training activity will be delivered in the following context: A reduced budget allocation16of around 7% or €34m to €421.9m A reduction of a minimum of 30 posts17 in addition to the 82 posts lost in 2012. Since the introduction of the moratorium in 2009, there has been a reduction of approximately 500 full-time equivalent posts in FÁS (excluding the transfer of 700+ posts to the DSP in January 2012) Over half of FÁS training places in 2013 will be available for those who will be job ready after their training in areas where there are anticipated job opportunities. Other supports and training interventions will be made available for clients who require introductory level and supported training in order to assist them on their pathway back to work Long-term unemployed persons on the Live Register are a priority cohort for FÁS training in 201318 The level of community-based training provision aimed at vulnerable individuals via CTCs, STPs and LTIs will be maintained Course provision that takes into account DSP identified training needs Courses will continue to be updated and revised Preparation for the dissolution of FÁS Preparation for the establishment of SOLAS The transfer of existing FÁS staff to SOLAS The transfer of existing FÁS training activity and staff to newly established ETBs The possible relocation of Head Office to new premises. With regard to the reduced budget allocation, it is also important to note that while Government budget spend on a diverse range of labour market-related programmes has more than doubled since 2007, spending on training (and job creation) has declined per unemployed person by nearly a half19. The number of individuals who, each year, completed Specific Skills courses; Return to Work courses; Traineeships; Bridging/Foundation courses; Community-based training and Evening courses increased significantly between 2007 and 2010. Year Total 2007 28,041 2008 46,965 2009 56,311 2010 76,510 2011 55,988 _________________________ Source: FÁS Annual Reports 2007-2011. 16 The allocated budget in 2012 was €456m. Through known retirements, redeployment and the transfer of Screen Training Ireland. 18 Targets in respect of long-term unemployed persons on the Live Register participating in FÁS training are currently in discussion with DPER, DES and DSP. 19 IMF Country Report No. 12/265 p 62-63. Most of the increase was directed to welfare benefits owing to the rapid rise in the number of persons registered as unemployed. Expenditure on training (and job creation programmes) has risen less than the unemployment rate, so the share of such spending fell from 34 percent to 20 percent, and level of spending per unemployed person halved. 17 Endorsed by the FÁS Board – March 2013. Page 13 This Service Plan sets out how the 2013 reduced budget will be allocated, the optimum balance around the volume and type of training that will be offered. The Plan also details how FÁS intends to facilitate and support the reforms affecting the FET sector in general and, more particularly, the dissolution of FÁS. In establishing the optimum balance of training provision, FÁS typically adopts a ‘bottomup’ approach to the development of its annual Service Plan. Overarching guidelines and parameters are approved by the FÁS Board to inform the key priorities of each training centre and of each Head Office (HO) support unit. Draft business plans are subsequently presented to FÁS senior management for review and consideration. Draft training centre business plans are also presented to the FÁS Board Training Advisory Committee. Individual training centre business plans for the four FÁS operational areas20 take account of local demographics as well as national needs and provision by other state providers. As a consequence, training expertise has developed throughout the training centre network for example; Aircraft Maintenance in Shannon, Sustainable Energy in Ballyfermot, Life Sciences in Cork. All training centres tend to provide a different profile of training albeit inclusive of courses that are delivered on a national basis. The primary aim of the training centre plans is to set out the case for and present details of how, the FÁS Board approved Training Strategy, will be implemented. This year, a number of training centres also included plans for the transition to the relevant ETB. The primary focus of the support unit business plans is to set out what activity will be taking place during 2013 to support the existing training strategy and training centre activity, as well as other corporate objectives agreed by the FÁS Board, for example, around finance, IT and quality assurance. In addition, plans also take account the support work which will arise from transitional arrangements to ETBs and the establishment of SOLAS. Risk Management All business plans identified potential risks to business continuity and identified the appropriate action to mitigate those risks. The main constraints impacting on training centre capacity include on-going diminishing resources due to a combination of the moratorium, the employment control framework, re-deployment of staff and planned and unplanned retirements. These constraints present a potential risk to the implementation of this Plan and will require careful management. The impact of the FETAC deactivation timetable on a proportion of existing course provision21 as well as challenges and additional work arising from transitional arrangements, given the diminishing resources, were also identified as particularly noteworthy risks. The main risks identified by the HO support units include the non-replacement of key staff and loss of expertise resulting in a possible over-extension of existing resources to meet transitional arrangements. In addition and in the context of a possible relocation of the current FÁS HO 22 towards the latter part of 2013, there is a potentially high risk to business continuity due to IT systems being interrupted with a consequent impact on the FÁS training centre network, DSP, ETBs and SOLAS, when established. 20 North West, West and North East region, Mid-West and South West region, Dublin South and South East region, Dublin North and Midlands region. 21 In some instances, there will be an increase in the duration of the course and consequently there may be less places available during 2013. 22 Expiry of the lease for part of the building is due towards the end of 2013. Endorsed by the FÁS Board – March 2013. Page 14 Taking into account the constraints and risks identified, a corporate risk management plan is currently being implemented under the direction of the SMTC and the FÁS Board. At the time of writing, an overall national project plan for the transfer, on a phased basis, of all FÁS training centres to newly established ETBs is being developed in consultation with the VEC sector. The plan also incorporates FÁS support services that can be made available for these transitions as FÁS, currently, has a series of IT, programme management, quality assurance, certification and financial systems that are, to a large degree, integrated. These systems are all centrally managed but are locally available for each training centre. The FÁS MIS and Financial Reporting systems are seen as important, at least for the transition phase, to both the national and training centre management in the on-going running of operations. With regard to transitional arrangements, more generally, the guiding principle will be that existing FÁS systems will continue in 2013/2014, in agreement with the VEC sector. There is substantial work required in supporting all training support systems and adapting those systems to facilitate the smooth transition of training centres and associated provision to the ETBs. Finally, a separate plan focussing on the establishment of SOLAS is being developed in line with the Further Education and Training Bill23, which was published on the 25th January 2013. The possible relocation of the existing FÁS Head Office forms an integral part of this plan. Significant development work will also be required in 2013 in order to provide integrated services for SOLAS business support. Training Response 2012 In 2012, FÁS launched approximately 50 new and updated courses across various industry sectors, of which, 40 courses24 were developed to meet the FETAC Common Award requirements while the remainder25 lead to industry recognised certification e.g. City & Guilds and Comptia. In addition to the above, 21 new and updated on-line courses were introduced26 and of these courses, a number are planned to commence early in 2013. Training Excellence FÁS training compares very favourably both nationally and internationally, for example, four City and Guilds Medals for Excellence were awarded to FÁS course participants in 2012. At the 41st World Skills Competition in London 2011, three Gold Medals and three Medallions for Excellence were awarded to FÁS apprentices. In addition, the FÁS Training Centre in Baldoyle was awarded the CPC Training Organisation of the Year (2012) award. The award was presented in recognition of first class training delivery to learners, and for the quality of the training environment. See Section 1.8 for further details. 23 http://www.oireachtas.ie/viewdoc.asp?DocID=22697&&CatID=59. For example: Graphic Design, CNC Machine Setting and Operation, Life Sciences Manufacturing Operations, Digital Web Design, Marketing, Engineering Skills, Office Administration, Business Appraisal and Start Up. 25 CER for Electricians, Mobile Technologies – Android, Java Programming, Software Tester, C++ Programming, Festival Management & Sound Production, Surf Instructor & Beach Lifeguard, Access to Off-shore Oil and Gas Rigs, Networking Specialist. 26 For example: Microsoft Technology Associate (MTA) consisting of a ‘Mix and Match’ suite of fundamentals for IT sector career progression including HTML 5 Applications, Windows OS, Microsoft .NET, Mobile Development, Networking, Windows Server Administration. 24 Endorsed by the FÁS Board – March 2013. Page 15 FÁS Organisational Goals & Key Deliverables in 2013 The overarching framework with regard to the 2013 Service Plan goals and objectives include: The allocation of the FÁS budget across Training for Employment i.e. programmes for unemployed persons and Training in Employment i.e. Apprenticeship The preparation for the establishment of SOLAS The transfer the training centre network and associated provision to newly established ETBs The provision of supports for the ETB transition To carry out all of the above mentioned reforms in the context of low growth and high unemployment in the short to medium term with on-going diminishing resources internally within FÁS, while at the same time ensuring business continuity in terms of training activity in 2013. The FÁS Organisational Goals and Deliverables are situated in the following framework: Transfer Training Centres to ETBs Training for Employment Priority cohorts and their training needs Keep the show on the road Dissolve FÁS and establish SOLAS HO Supports for ETBs Less staff and reduced budget Endorsed by the FÁS Board – March 2013. Page 16 The FÁS Organisational Goals and Key Deliverables are outlined below: Organisational Goals Key Deliverables Provide learner-centred and outcomes-based Provide training for 72,000+ certified training for unemployed persons to unemployed persons, of which around meet the skill needs of an evolving economy 60,000 will be new entrants. Up to within the allocated budget 12,000 clients will be catered for through community based training provision Continue to work closely with DSP to ensure that the Pathways to Work initiative is successful Continue to meet the training needs of clients referred by DSP to support their agreed pathway to work Administer Momentum27 Administer Momentum projects for up to 6,500 long-term unemployed persons Provide the Apprenticeship programme in line with employer demand Manage training for an estimated 1,500+ new apprenticeship registrants and more generally for the existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training of their apprenticeship. Continue to implement initiatives for approximately 1,000 redundant apprentices Continue to meet the deactivation timetable of the FÁS interim awards and roll-out the courses to meet the FETAC Common Award System Re-develop around 25 existing FÁS courses in line with the published FETAC Common Awards System (CAS) 28 to meet the December 2013 deadline Continue to refresh the existing portfolio of courses and withdraw courses no longer relevant to client or employer needs Develop new courses leading to industry recognised certification during 201329 Develop new on-line courses leading to industry recognised certification via eCollege30 during 2013 27 A budget of €20m has been allocated for Momentum in 2013. For example: Early Childhood Care and Education, Supply Chain Logistics, Healthcare Support, Logistics and Distribution, Contact Centre Operations, Legal Studies. 29 Starting a Career in Software Development, Games Development, Oracle Database Administration, Career in Travel Selling, Career Change to IT. 30 IT Project Management, Software Architecture, Database Administration, Network Administration, Security, Networking and IT Sales. 28 Endorsed by the FÁS Board – March 2013. Page 17 Continue to progress the recommendations of the FETAC Monitoring Report on the FÁS Quality Assurance system Continue to address all recommendations in the FETAC Monitoring Report and report to the FÁS SMTC Meet the indicative FÁS targets for course provision Meet the indicative certification targets outlined in Section 5.9 of this plan Meet the indicative progression and placement targets outlined in Section 5.9 of this plan Commission an independent follow up and placement survey of FÁS course participants31 in 2013 Maintain business continuity, in terms of FÁS discharging its training mandate for 2013, while at the same time preparing to facilitate a smooth and timely transition of the FÁS training centres to the ETBs and the establishment of SOLAS Prepare and implement the proposed transfer of training centres to the relevant ETBs in 2013, subject to the enactment of the necessary legislation and commencement dates Structure and resource the FÁS HO units to support the training centres that have transferred to an ETB32 in 2013 and the training centres that are preparing to transfer to an ETB in 2014, as well as being ready to discharge the interim functions of SOLAS when established Government’s Reform Agenda The Government’s Public Service Reform agenda sets out a means of delivering a modern, flexible and innovative public service by placing customer services at the heart of everything. Reforms of most relevance for this Plan include: The launch of Intreo by the Department of Social Protection in 2012 The establishment of Quality and Qualifications Ireland (QQI) 33 in October 2012 The imminent establishment of the Education and Training Boards in 2013 The planned establishment of SOLAS, following the enactment of the Further Education and Training legislation and the dissolution of FÁS in 2013 34. 31 Up to recently, the survey was conducted around every 2–3 years. The most recent was in 2011. The survey provides detailed qualitative and quantitative data and it forms the basis for the calculation of a number of key impact indicators su ch as placement by programme type (a market orientated programme as opposed to a foundation type programme) progression rates and certification. FÁS is currently reviewing both the timing of the survey and the size of the sample with a view to conducting the survey on an annual basis and increasing the sample to provide statistically reliable results at course level for at least some programme categories. 32 On an interim basis only. 33 Further Education and Training Awards Council (FETAC), Higher Education and Training Awards Council (HETAC), National Qualifications Authority of Ireland (NQAI) and Irish Universities Quality Board (IUQB) have been amalgamated into a new single agency – Quality & Qualifications Ireland (QQI). Endorsed by the FÁS Board – March 2013. Page 18 In 2013, DES in conjunction with DSP will continue to determine priority cohort(s) for referral to FÁS training programmes in the context of an increasing emphasis on long-term unemployed persons. In addition, DSP intend to develop and establish strong links with the further education sector through SOLAS and directly with ETBs. At a corporate level a formal service level framework agreement, including an operating protocol is anticipated to be concluded before the end of the year, providing for Intreo to have input into the identification and selection of courses to be offered and setting out the terms and conditions, under which, its clients can access these courses. The Further Education and Training Bill 2013 outlines, inter alia, the functions of SOLAS, and is available at www.oireachtas.ie. Some of the key functions are as follows: To prepare a strategy in respect of the provision of further education and training To fund training bodies and other bodies in the provision of further education and training programmes To assess whether or not training bodies who have been funded perform their functions in an economic efficient and effective manner To conduct, or arrange for the conduct of, research. In addition to the above, the Apprenticeship function of FÁS, as set out in the Industrial Training Act of 1967, will transfer to SOLAS. Further details are outlined in Section 2 of the Plan. It is clear that there will be a considerable body of work to effect a smooth transition from the current arrangements of FÁS and VECs to those of the newly established SOLAS, ETBs and Intreo. A core element of labour activation policy is shifting more towards offering additional or new training to unemployed persons, particularly those who are long-term unemployed, on a timely and targeted basis35. DSP, SOLAS and the Education and Training Boards (ETBs) will have a key role in facilitating this shift. Existing Staffing Arrangements and Capacity Building In January 2009, FÁS had a staff complement of 2,271 full-time equivalent posts36, of which: 31% have transferred to the Department of Social Protection37 21% have left the organisation or will be leaving in 201338 10% will transfer to SOLAS 38% will transfer to ETBs. Since the introduction of the moratorium on recruitment was introduced in March 2009, there has been a 50%+ reduction in overall staffing levels within FÁS, which in February 2013 stood at 1,084. As part of the dissolution of FÁS, following the expected enactment of the necessary SOLAS legislation in 2013, it is expected that these posts will be transferred to SOLAS. Ultimately, all FÁS operational training and administrative regional staff will transfer to the relevant ETB. 34 http://www.oireachtas.ie/viewdoc.asp?DocID=22697&&CatID=59. European Commission, Economic Adjustment Programme for Ireland Autumn 2012 Review, Occasional Papers 127, January 2013. 36 Review of 2012 and Priorities 2013, Board Presentation, 5 th February 2013. 37 In total, 720 full time equivalent posts transferred to DSP representing 772 staff members. 38 While these figures include known and imminent redeployments and retirements, they exclude current and future ECF obligations. 35 Endorsed by the FÁS Board – March 2013. Page 19 Upon transfer of FÁS training centres, the current supports such as IT and financial systems, the Training Standards System (TSS) and Programme Development will be supported by the HO support units for an interim period. The method by which the training centres will have access to the relevant systems and resources is currently being examined. With regard to capacity building, the policy of re-deploying Instructors to areas of critical business need will continue39. In addition, FÁS has re-negotiated existing industrial relations procedures agreements with staff representative groups during 2012 40 to provide greater flexibility. A performance management and development system has been developed and is being introduced41 with a view to developing staff, increasing productivity, and tackling underperformance, where necessary. In addition to FET reforms, DES is strengthening governance arrangements with its agencies such as FÁS and SOLAS, when established. This will include the establishment of an overarching governance structure, a standardised approach to governance across the Department’s business units; more clearly defined expectations of agency performance, delegation of decision-making powers and evaluation and verification of performance on a regular basis42. This new governance framework is expected to impact on the interim and final structure agreed for SOLAS. Labour Market Context The deep recession that has hit Ireland over the last few years has seen a return to an economy marked by high levels of unemployment and renewed emigration. The labour market has been hit particularly hard. Almost 15% of jobs were lost since the beginning of the recession, half of which were from the construction sector. The rate of unemployment more than tripled from pre-crisis levels to almost 15% in 2012, and even higher among certain population cohorts43. Unemployment, which averaged 304,000 in 201144, included 140,000 persons with higher secondary level qualifications (including post-Leaving Certificate non-third level) and over 90,000 who had attained at most lower secondary standard. These two groups combined accounted for nearly 80% of total unemployment45. Over the course of the downturn, the unemployment rate for those with the lowest qualifications has risen from 8% to 25%. More recently the Irish economy has been described as ‘bouncing along the bottom’ with low growth of around 1.3% GDP likely in 2013 and unemployment set to remain high, although the 14.1% unemployment rate in February 2013 is an improvement on the 14.8% recorded in Q3, 201246. 39 Instructors (as well as other staff) may be required from time to time to transfer to other critical business areas. August 2012. 41 Applicable to HO staff in the first instance. 42 The Department of Public Reform and Expenditure, Third Report of the Organisational Review Programme relating to Department of the Taoiseach, Department of Education and Skills, Department of the Environment, Community and Local Government, Department of Foreign Affairs and Trade, January 2012. 43 Under 25s Male for example. IMF Country Report, Ireland, September 2012, p56. 44 Figures are not adjusted as per Census 2011. 45 National Skills Bulletin, EGFSN, July 2013. 46 ESRI, Quarterly Economic Commentary Winter 2012, January 31 st 2013. See also the Central Bank Quarterly Bulletin, Q1 2013, 29th January 2013 and the CSO QNHS Q3 2012. 40 Endorsed by the FÁS Board – March 2013. Page 20 Unemployment seems to have stabilised (albeit at a high level) and forecasts are for unemployment to fall somewhat over the next few years 47, however the issue of long-term unemployment48 is likely to persist into the future. Approximately 190,000 unemployed persons (accounting for nearly 60% of total unemployment) have been seeking work for at least 12 months. In addition, the majority of long-term unemployed persons tend to be at the lower end of the skill range, and their employability is further affected by the length of time they remain away from employment or labour market interventions49. The high level of long term unemployment is of particular concern, not least, because skill sets or parts of skill sets decompose or depreciate over time as the requirements of labour markets evolve and individuals lose the skills they do not use50. The issue of depreciation of skills also pertains to those in employment. For skills to retain their value in a very tight labour market, they must be continuously developed. As a result, FÁS offers a range of courses that provide introductory level skills (FETAC levels 3-4 and equivalent) and intermediary level skills (FETAC Levels 5-6 and equivalent) to re-skill and up-skill all unemployed persons referred by DSP and longer-term unemployed persons, in particular, where high levels of skill decomposition are most likely to occur. Even in the downturn, there has been a continuing flow in and out of employment, although most inflows have been associated with the replacement demand, for example the replacement of posts due to retirements and the turnover of existing employment. The recession has not affected all segments of the labour market evenly. While some areas suffered sharp declines in employment levels (e.g. construction), other areas have been growing (e.g. ICT). Expansion demand is expected to emerge in most sectors of the economy in the coming years as the output growth becomes stronger. Youth unemployment 51 also remains high with rates of 41% (aged 15–19 years) and 28% (aged 20–24 years) in the first nine months of 2012. There were 71,000 young unemployed aged 15–24 years on average in the first nine months of 2012, compared to 97,000 aged 25–34 years and 127,000 aged 35–54 years i.e. the prime age worker group. The number of young unemployed persons peaked at 95,745 in August 2009 and remained relatively stable in the period between August 2009 and July 2010. Annual decreases occurred in all months since July 2010 and now stands at 68,631 (15.9%) in February 2013. Approximately 40% of FÁS Training places in 2012 were taken up by individuals under 25 years of age and a number of Momentum projects are specifically targeted at longer-term unemployed persons aged less than 25 years. In summary, the medium term prospects are for a gradual economic recovery, persistent high levels of unemployment and slow job creation that could imply higher levels of structural unemployment, thereby limiting potential growth over the medium-term. Education and Training Context In 2012, the Irish Government funded circa 450,000 education and training places across the range of provision in the higher and further education and training sectors which includes places for school leavers as well as self-referred clients. Given that many of the 140,000 47 Around 14.6% in 2013 and 14.3% in 2014. Ibid. Long-term claimants now account for 45% of the Live Register having increased from 150,000 to 187,000 between November 2010 and November 2012. 49 European Commission, Economic Adjustment Programme for Ireland Autumn 2012 Review, Occasional Papers 127, January 2013. 50 Building the right skills and turning them into better jobs and better lives, OECD, May 2012. 51 Review of Employment Programmes, DSP, January 2013 and monthly CSO Live Register. 48 Endorsed by the FÁS Board – March 2013. Page 21 places in the Higher Education are accessed by school leavers, the actual numbers on offer to unemployed persons is considerably less than 450,000. DES is committed to maintaining these overall levels in 2013 52. In 2013, the Irish Government will prioritise places in the further education and training sector specifically for those on the Live Register for twelve months or more and consideration will be given, between Government departments and agencies involved in activation, to the further targeting of under 25 year olds for certain programmes. In 2013, almost all places on FÁS training courses are reserved for unemployed persons referred by DSP. Support Functions FÁS Head Office (HO) functions will continue to deliver on-going supports to all FÁS Divisions including supports to training centres and to facilitate the transition of the training centre network to the newly established ETBs. The three support divisions, Corporate Services, Training Provision and Further Education and Training Strategy, developed their business plans with these objectives in mind as well as the preparations for the establishment as SOLAS. With regard to the Corporate Services53 function, the IT department has completed all agreed development work with DSP and new developments on FÁS IT supported systems will cease during the first quarter of 2013. All other support will terminate as per the MOU with DSP at the end of 2014. The unit will continue to support, develop and implement all IT systems for FÁS in 2013 and prioritise actions agreed by the SOLAS Implementation Group for the FET sector, in particular, the development of a national course database (NCD), a course calendar and schedule facility and a learner database. The division will continue to provide a financial accounting 54, management accounting, internal audit and EU financing service 55 as well as secretarial support to the Board and the SMTC. It will maintain the HR, staff relations, pensions, H&S and legal services during the transition phase. It will support the establishment of the SOLAS Board and the new corporate identity for SOLAS will be developed in 2013. With regard to the Training Provision56 function, the overall management of the Apprenticeship programme nationally and associated curriculum and assessment development will continue subject to the outcomes of the Apprenticeship review being conducted by DES, which commenced in 2012. The existing regional apprenticeship supports are being re-configured in the FÁS training centres that will be transferring to ETBs in 2013 and based on the ETB catchment areas, for example, companies in the south west region will now be allocated to Cork and Kerry based on the ETB structure as opposed to the FÁS regional structure. 52 Speech by Minister for Education and Skills at the INOU Annual Conference, Croke Park, 2012. IT, Corporate Health and Safety, Corporate Governance/Internal Audit, Communications, HR, Staff Relations, Legal Services, Pensions, Finance (which also includes Procurement/Assets and Facilities Management). 54 Accounts payable/receivable, Payroll, General Ledger, Travel and Subsistence, Contracted Training payments. 55 For example processing ESF/European Globalisation Fund claims to DES, preparation of monthly activity reports for the FÁS Board. 56 Includes Apprenticeship Training, Adult Training (Policy and Support), Community-based Training (Support and Policy). 53 Endorsed by the FÁS Board – March 2013. Page 22 The Adult Training Unit will continue to deactivate existing Legacy Awards, develop new programmes to meet published FETAC awards, maintain the FÁS National Course Database (NCBD) and lead the evaluation of eighteen FÁS programmes and related services in line with the FÁS Quality Assurance agreement with the Further Education and Training Awards Council (FETAC). The development of training programmes for learners in community training i.e. CTCs, LTIs and STPs will continue with particular emphasis on extending the range of modules available at FETAC levels 3, 4 and 5. The Community Training unit will complete the development of programmes leading to higher awards and related assessments in 2013. An innovation strategy initiated with Community Training Centres (CTC) at both national and local level will continue while the new budget bidding process implemented with Specialist Training Providers (STP) in 2011 and 2012 will continue. A new learner support, training and funding model will be introduced through a pilot tendering process from 2013. The outcomes will be reviewed prior to further roll-out nationally. A national review of Local Training Initiatives (LTI) that commenced in 2012 will be completed in 2013. The outcomes of the review will inform decisions regarding the viability of each LTI. The Further Education and Training (FET) Strategy57 function is tasked with preparing a Further Education and Training Strategy and a three year SOLAS Strategy Statement58, incorporating an implementation plan, for submission to the FÁS Board and the Minister. The Unit leads the FÁS corporate planning exercise and will assume responsibility for overall FET planning upon the establishment of SOLAS. The Skills and Labour Market Research Unit (SLMRU) will continue to publish a portfolio of national skills and labour market related bulletins and reports, carry out skills and labour market research, carry out a follow up survey of FÁS participants who undertook training in the recent past and provide advice on an on-going basis. The National Skills Database will continue to be maintained. With regard to SOLAS, the unit will develop additional capacity to produce operational and evaluative research. This additional capacity is dependent on the appropriate IT infrastructure, course and learner database. The National Programmes and Standards Unit will administer Momentum, while continuing to support and maintain the FÁS contracted training system for all training centres, manage the contracted training tender list (CTTL) and maintain the policy support for function for Garda Vetting relating to certain training programmes. It will also prepare and maintain a web based portal which will be available for training centres after they transfer to the ETBs. The National Programmes and Standards Unit will continue to support and maintain the Training Standards System (TSS) and portals on a new web server. Certification audits and organisational internal monitoring of the TSS will continue to be implemented until the training centres transfer to ETBs. The unit will report on the status of the FÁS Quality 57 FET Planning, FET Strategy Development Unit, Skills and Labour Market Research Unit, Momentum & Contracted Training Unit, Training Standards System, eCollege, Wider Horizons Programme, Libraries Project with the Library Council of Ireland. 58 The Further Education and Training Bill specifies a six month time frame for the 3 year SOLAS Strategy Statement from the commencement date. Endorsed by the FÁS Board – March 2013. Page 23 Assurance Action Plan submitted to FETAC in response to the findings and recommendations of the FETAC Monitoring Report. In line with FETAC requirements, the implementation of the organisational external authentication (EA) process will be supported and overseen at organisational level which will include maintaining, extending and supporting the pool of FÁS briefed external authenticators. In addition the Unit will support Apprenticeship Services with the implementation of the EA process in the Institutes of Technology and Colleges of Further Education for Apprenticeship Phases 4 & 6. In preparation for the Training Centre transfer to ETBs, the Unit will support the implementation of the FÁS second provider paper on “QA principles and arrangements” which will include briefing and training of staff dealing with the devolvement of a number of quality assurance tasks some of which were previously managed by the central unit. These tasks include, for example, co-ordination of EA and the conduct of certification audits. It will research possible “investment assurance” models for SOLAS. The Result Capture and Certification Request System (RCCRS) will be supported and systems development work will continue. eCollege will continue to develop and maintain a range of training programmes on the online platform www.ecollege.ie, introduce a range of innovative new programmes for on-line delivery with e-tutor support and deliver training to approximately 12,000 clients. The Unit will continue to support the training centre network in terms of the delivery of blended learning courses, access to content and resources and national procurement and licensing of software and exam vouchers. The Wider Horizons Unit will liaise with the Department of Foreign Affairs, the Department of Education and Learning in Northern Ireland, the International Fund for Ireland and the FÁS regions and manage the FÁS closure plan for the Wider Horizons programme. The Unit will also co-ordinate and support the delivery of the Libraries Project59 and work directly with the training centres involved in the programme. The Unit responsible for Construction Skills Certification Scheme (CSCS), Quarrying Skills Certification Scheme (QSCS) and SafePass operates within the Training Operations Division60. A review of SafePass, CSCS and QSCS programmes was commissioned61 by FÁS in 2012. In summary, the review concluded inter alia that the delivery of SafePass, CSCS and QSCS does not fit with the strategic remit of SOLAS and this presents a number of challenges for the organisation in terms of continuing to deliver these programmes and identifying suitable alternative arrangements for these programmes. A number of proposed options for the future of the SafePass programme will be reviewed in 2013. The challenges facing the programmes in terms of readiness to transfer should be dealt with prior to any transfer arrangements. 59 Access to ICT/Digital Literacy in conjunction with the Library Council of Ireland. This Division incorporates all of the training centre network and the associated training activity. Responsibility for CSCS/QSCS and SafePass is located here for operational/legacy reasons. 61 Review of SafePass, CSCS and QSCS Programmes, Final Report, July 2012, Deloitte. 60 Endorsed by the FÁS Board – March 2013. Page 24 Training for Apprenticeship FÁS currently retains the statutory responsibility for the organisation and control of designated apprenticeships by the powers conferred on it by the Industrial Training Act 1967 and the Labour Services Act 1987-2009. The Department of Education and Skills announced in 2010 that a review of Apprenticeship Training would be undertaken under the auspices of the Department. In anticipation of this review, FÁS management proposed a number of adjustments to the Apprenticeship Programme, presented them to the National Apprenticeship Advisory Committee and were subsequently endorsed by the FÁS Board. The review of the Apprenticeship Programme was initiated by DES in 2012 and the second stage of the review process will be undertaken in 2013, which will include a consultation phase with all stakeholders. The level of new apprentice registrations by employers reduced significantly in the period 2006-2011 from 8,306 to 1,302 respectively. There was a slight increase in apprentice registrations from 1,204 in 2010 to 1,302 in 2011. A similar level of registrations occurred in 2012. However, within apprenticeship there has been an increase in demand for engineering and motor trades, with ‘wet’ trades in construction still ‘flatlining’. In 2013, apprenticeship programmes will continue to be provided for an estimated 1,500+ new registrants and more generally for an existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training of their apprenticeship. The budget for Apprenticeship is €30.3m and this compares to €35.5m (revised Budget) in 2012. Existing initiatives for redundant apprentices will continue in 2013 to ensure that this decreasing cohort of redundant apprentices can complete their apprenticeship. In addition, a systematic review of trade curricula is underway to keep apprenticeship relevant to emerging technological developments and the introduction of new legislation. Training for Unemployed Persons (Adult and Community Training) FÁS will provide training for circa 72,000+ unemployed persons in 2013. Learners on FÁS programmes range from those who are disadvantaged in some way to those who are highly skilled. Courses are primarily aimed at those who have lost their jobs in the downturn, particularly those who have been out of work for a year or more (a long-term unemployed person), as well as those who find it increasingly difficult to enter or re-enter the labour market. Up to 75% of FÁS training activity is delivered via the FÁS Training Centre network and the remainder is provided or administered by FÁS Head Office. FÁS staff will continue to provide a significant amount of the training based in the training centres (20%) 62. A large volume of FÁS funded training is also provided by private and public ‘not for profit’ training providers (referred to as second providers) who deliver training on behalf of FÁS. A summary of the main categories of FÁS training provision available to unemployed persons is outlined in Appendix 1. While FÁS mainstream training is open to people with disabilities, FÁS continues to provide specialist training provision for around 3,000+ persons with disabilities who require a greater level of support than may be available in mainstream provision. FÁS continues to provide literacy supports, both integrated literacy and dedicated literacy provision. 62 Including Phase 2 of the Apprenticeship programme. Endorsed by the FÁS Board – March 2013. Page 25 In addition, FÁS will continue to provide around 3,500+ training places in Community Training Centres (CTCs) for unemployed early school leavers between 16 and 21 years of age and 4,500+ through its 190+ Local Training Initiatives (LTIs), where FÁS continues to reach out to marginalised individuals. The majority of FÁS courses are certified by FETAC with the remainder certified by other recognised Awarding Bodies such as the City and Guilds and accredited vendor-approved certification such as ICS, Microsoft and Comptia. FÁS offers a number of training programmes on-line to approximately 12,000 clients via eCollege. Further details are available at www.ecollege.ie. Momentum Momentum63 is part of the Government's 2012 Action Plan for Jobs. FÁS have been requested by the Department of Education and Skills to administer the fund of €20 million, the aim of which is to provide a range of 85 high quality and relevant education and training projects in stable and growing sectors for up to 6,500 long-term unemployed persons and will be provided by a mix of 37 public and private contractors. FÁS programmes are validated and/or delivered under the appropriate quality assurance agreement that FÁS has with, for example, FETAC, City and Guilds and Comptia. However, Momentum projects will be delivered by providers under their own existing quality assurance agreements with the relevant awarding bodies. The underpinning concept of Momentum is that funding will be utilised to provide training and education solutions, proposed by providers and approved by FÁS, tailored to the career and employment needs of longer-term unemployed individuals in sectors where potential job vacancies exist. Evidence-based FÁS training provision The alignment of many FÁS training programmes for unemployed persons with evolving labour market needs is evidence-based. This is facilitated by the FÁS internal resource namely, the National Skills Database (NSD) 64. Other relevant sources include research by the Expert Group on Future Skills Needs (EGFSN) and other relevant national and international research on future skill needs, national and local labour market intelligence, legislative and regulatory environment, government policy and direct contact with employers. In addition, the success of existing courses in terms of job placement, course waiting lists 65 and the FÁS jobs vacancy databank provide valuable insights into the type of training that is likely to prove relevant and effective for both learners and employers. Training outcomes are measured on a regular basis. FÁS commissions an independent placement and monitoring survey ‘Follow-Up Survey of FÁS Participants66’ every 18-24 63 Launched by the Tánaiste and Minister for Foreign Affairs, the Minister for Education and Skills and the Minister of State for Training and Skills on December 18th 2012. 64 The National Skills Database was developed in 2003 by the Skills and Labour Market Research Unit (SLMRU) in FÁS at the request of the Expert Group on Future Skills Needs. 65 As a useful indicator of ‘unmet’ client demand. 66 The survey provides detailed qualitative and quantitative data and it forms the basis for the calculation of a number of key impact indicators such as placement by programme type (a market orientated programme as opposed to a foundation type programme) progression rates and certification. It also distinguishes between overall placement and placement in relevant employment (i.e. using the skills acquired on the training programme). It also gathers data on the perceived usefulness of the training from a number of perspectives (e.g. did it assist in obtaining employment). The survey collects data on the pre training economic status of the participants and also their salient characteristics such as gender, age and (if unemployed) the Endorsed by the FÁS Board – March 2013. Page 26 months to establish outcomes relating to learners participating on FÁS courses. The most recent such survey was published in 2012. The survey, identified outcomes that were largely positive in a very challenging economic environment and have been presented to the FÁS Board. A full copy of the report is available at www.fas.ie. A survey will be carried out in 2013 relating to FÁS course participants who undertook training in the recent past. The sample will be larger than in previous surveys and cover identified programme categories. A number of other innovations with regard to the survey will include more specific questions on employment status, hours of work, occupation, salary etc. Career-Training Cluster Framework To underpin the business planning process for 2013, FÁS will continue to re-group its training provision under a revised course category framework based on ten career training clusters67. This revised categorisation enables FÁS to better determine the level of course provision within each cluster that is meeting identified current and evolving labour market skills as well as those areas most in-demand by clients68. The concept of a ‘Driver’ is also applied to FÁS training courses to distinguish the primary purpose of that course as follows: Courses that are Market-driven are primarily, but not exclusively, developed and offered to participants, who are capable of undertaking the training and certification to enable them to compete for identified job opportunities on completion of the course e.g. traineeships Courses that are Client-driven are primarily developed and offered to participants, who are capable of undertaking the training and certification to meet the wishes of those who seek this training and may not be job specific in nature e.g. ECDL Courses that are Premarket-driven are courses primarily developed and offered to participants who are not yet ready to undertake a mainline technical skills course (market-led) and would benefit by undertaking a relevant bridging or foundation type training course Courses that are Supported and/or Skill sample-driven are primarily developed and offered to learners who require significant additional supports to access and undertake training as part of their agreed pathway to work e.g. training in CTCs. The initial proposed balance of FÁS training provision by Driver for 2013 is that over half of total number of beneficiaries will take up places on Market-led courses (including Momentum projects). In the region of 30% will take up Client-led courses. In anticipation of an increase in DSP training requirements around 5% will take up Premarket-led courses including Bridging, Foundation and Introductory-type training courses. The remainder will be offered Supported/Skills Sampling courses through CTC, STP and LTI programmes reflecting the FÁS commitment of increasing social inclusion and combatting poverty. duration of unemployment. This facilitates comparison between placement rates and survivorship rates from the unemployment register and the net employment rate for each client profile can be calculated, thus controlling for deadweight effects. 67 Clusters such as IT, Built Environment, Business Admin and Management, Manufacturing, Natural Resources, Tourism. A career cluster is a group of jobs and industry sectors that are related by skills or products. Career cluster training is a collection of courses that provides occupation-specific training to meet current and future job requirements. It enables the learner to compete for a job in that sector or assist an existing employee to keep their job or move from job to job within that cluster. A course within a cluster may be provided at any level, depending on labour market needs. 68 Additional courses may be offered from time to time to meet this demand. Additional clusters may also be added from time to time to take account of new occupations and emerging technologies, work practices etc. Endorsed by the FÁS Board – March 2013. Page 27 Metrics Effectiveness of vocational training 69 such as that provided by FÁS is usually measured through input indicators70, output indicators71 and ‘hard’ and ‘soft’ outcome indicators72. FÁS strives, where possible, to use a combination of all three indicator types to measure the effectiveness of its training provision. The reason for the mix of indicators is that all courses cannot be subject to the same expectations with regard to ‘hard’ labour market outcomes 73, in particular, the rate of exits from a training course into a job. Furthermore, measuring ‘hard’ or ‘soft’ outcomes is not a straightforward process. For example, there are many definitions of what constitutes ‘a job’ and what constitutes an ‘employed person’74. In addition, there are a number of ‘softer’ outcomes for example in the areas of interpersonal skills, organisational skills and personal skills, that while difficult to measure directly or tangibly, can be very important in helping individuals progress to employment. This is particularly relevant with regard to measuring the impacts of programmes on ‘harder-to-help’ groups for whom employment may not be an immediate goal75. Within that context, FÁS is committed to strengthening its outcomes measurement processes relating to its training provision on an on-going basis. In 2013, FÁS will undertake a Followup Survey to measure a range of outcomes by programme. It is likely that such surveys will form an important component in the evaluative framework as SOLAS is established and as a new strategy for FET is identified and delivered. The learning provided by the new innovations in the FÁS Follow-up Survey will help develop capabilities in this regard. Vacancy Trends76 in 2012 and Employment opportunities in 2013 In summary in 2012, the IT sector accounted for over 20% of all vacancies advertised through www.irishjobs.ie the most frequent being, for example, programmers and software developers. Other vacancies frequently advertised included book keepers, wages clerks, sales executives and business and related associate professionals such as logistics analysts and compliance administrators. With regard to the DSP/FÁS Jobs Ireland vacancies, those that appeared most frequently were care workers, home-carers (10% of the total), sales representatives and kitchen/catering assistants. Below is a summary overview of the anticipated employment opportunities in 2013 that have informed this Service Plan: 1) There will be many employment opportunities in IT-related occupations77 in 2013. While many of these jobs may require higher level qualifications, others do not. 69 ‘Vocational education and training indicators project - EU priorities and objectives related to VET’, Centre for Educational Research, London School of Economics and Political Science and Cedefop 2000. 70 Such as percentage of young people in various types of training. 71 Such as percentage of course starters who have achieved a qualification or part of a qualification. 72 Such as percentage of course participants who started a course obtaining a job within a specified time of course completion (Hard) or increased self-confidence of learners (Soft). 73 European Commission, DG Education and Culture in co-operation with The European Centre for Development of Vocational Training (Cedefop) ‘Inventory on Validation of Non-formal and Informal Learning 2010, Thematic Report – Validation for Specific Target Groups’. 74 See for example how the Swiss Statistical Encyclopedia published by the Labour Force Section of the Swiss Confederation use ILO, OECD and Eurostat definitions of ‘employed’, ‘unemployed’, ‘underemployed’ etc. www.bfs.admin.ch/bfs/portal/en/index/.../def.Document.92160.pdf 75 NIACE (2005) ‘Catching Confidence’ Leicester: National Institute of Adult Continuing Education and the LSC (2004). The Approach: Recognising and recording progress and achievement in non-accredited learning. Learning and Skills Council consultation document, 2004. 76 Vacancy Overview 2012, FÁS Skills and Labour Market Research Unit on behalf of EGFSN, February 2013, (forthcoming). 77 Vacancies in IT-related occupations accounted for over 40% of all advertised vacancies in professional positions in 2012. Endorsed by the FÁS Board – March 2013. Page 28 2) With regard to transport and logistics, over 80% of everything that is produced in Ireland is exported. Consequently, efficient transport and logistics systems are a critical determinant of the overall level of competitiveness of the Irish economy. Information technologies have had a major impact on the skill requirements in this sector. 3) There was very strong demand for sales personnel. This pattern will likely continue into 2013 and beyond. Thus jobs in contact centres are re-emerging while Ireland manufacturing companies seek to increase their share of European and emerging markets, particularly in commodities such as processed foods. 4) With regard to healthcare, childcare and social services there is a strong demand for carers generally, particularly regarding care of the aged, and to a lesser extent, childcare. 5) Direct employment in the construction industry in Ireland has contracted from a peak of 284,000 in 2007 to just above 100,000 (i.e. 103,000 in Q1, 2012). The requirement for training in construction related-trades is extremely limited. Some training, however, will continue to be necessary as a result of mandatory qualifications. In addition, the demand for construction-related skills associated with the conservation of energy and the energy generation, transmission and maintenance of alternative sources of energy will also have an impact on training requirements. 6) It is anticipated that there will be more job losses in financial services in Ireland in 2013, namely in retail banking as the banks seek to further downsize and retrench their operations. However, there will also be some noteworthy job opportunities in financial services, namely in the area of international financial and business services. 7) There is an excess supply of secretarial/administrative staff due to the significant number of job losses in sectors with large numbers of staff in these types of roles, especially in the retail segment of banking and insurance sectors. Therefore, the supply of secretarial/administrative staff is likely to be greater than the demand, at least in the short-medium term. However, there will be demand arising from the need to replace workers who leave (retirement etc.) of a magnitude likely to exceed 4,000 annually. 8) With regard to manufacturing there is an increasing demand for ‘super’ operatives and ‘process technicians’ while the number of employers sponsoring toolmakers and fitters has increased during the year; demand for these skills is expected to be driven by the strong performance of the food manufacturing, bio-pharma, chemical and medical devices sectors. Strategic Partnerships Decisions around course provision are also based on formal and informal contacts at both national and local level with employers and other relevant state agencies78. A variety of data is taken into account including expected recruitment demand from new or expanding companies and requests from employers to FÁS for programmes to supply them with skilled workers79. In that regard FÁS has, for example, linked in with Games Ireland in relation to skills needs required to grow the industry in Ireland and with the IDA, in terms of the skills needs in social media companies and contact support centres. 78 79 For example: Enterprise Ireland, IDA. For example, Dublin Aerospace and Meat Processing companies in Rep of Ireland. Endorsed by the FÁS Board – March 2013. Page 29 FÁS Funding 2013 A preliminary allocation of €417m was made to FÁS in the context of Budget day announcements. A number of financial adjustments were made by DES in the context of the Revised Estimates Volume. These included an increase in the capital allocation and a reduction in the current allocation, which included the transfer of responsibility and funding for Screen Training Ireland to the Department of Arts, Heritage and the Gaeltacht. This resulted in a total budget from DES of €419.2m. In addition, the inclusion of €2.7m in other income will give an overall Budget of €421.9m for 2013. An important point to note is that approximately 38% of the overall FÁS budget allocation consists of training allowances, including childcare, paid to eligible course participants. With regard to training for unemployed persons (72,000+), approximately 48% of the training budget for this cohort is allocated to around 12,000 course participants on community based training while the remainder is allocated across programmes for the other 60,000 course participants. A full expenditure programme is assumed for the year even though it is planned that some centres will transfer later in the year. The remaining budget will transfer with them. If SOLAS is created within the year, there is an obligation to prepare final closure accounts for FÁS and this will involve a recasting of the budget. The breakdown of the FÁS proposed expenditure80 for 2013 is set out below: FÁS Budget 2013 Exchequer FÁS Admin and General Expenses - N/Pay FÁS Admin and General Expenses - Pay FÁS Capital FÁS Training and Integration Support FÁS Superannuation (New Scheme) FÁS Superannuation (Old Scheme) Total Exchequer Total (€m) 24.026 50.645 3.000 11.600 28.500 3.500 121.271 National Training Fund FAS - Training people in Employment 81 FAS - Training people for Employment FAS - Skills Analysis Unit Other Activation Supports – Labour market Activation Fund Total NTF Total 39.600 237.960 0.370 20.000 297.930 Overall Total 419.201 FÁS offers a range of full-time, part-time, on-line and other courses82; the breakdown is as follows: 80 FÁS training activity is part funded from the European Social with an average of €25m per year to be drawn-down under the Human Capital Investment Operational Programme 2007 - 2013. ESF is channelled to FÁS via the exchequer and NTF receipts. FÁS own income estimated at circa €2.7m can be added to the schedule above, giving a total of €421.9m. 81 This includes an allocation for instructing costs. 82 Eligible participants on full-time courses receive a training allowance in lieu of DSP payments. Endorsed by the FÁS Board – March 2013. Page 30 How FÁS training provision will be delivered 2013 Breakdown of Beneficiaries Full time day (35,000) Evening (16,000) On-Line (12,000) Blended (1,600) Momentum (6,500) Others Note: Figures rounded. ‘Full time’ courses include SST, Traineeship, Bridging, ‘Other’ courses include RAPS and Wider Horizons. In summary, the estimate of circa 72,000+ places (inclusive of up to 6,500 on Momentum projects) for unemployed beneficiaries for 2013 is down by around 4,000 (4%) on the preliminary outturns for 2012 of approximately 76,000 (primarily due to reduced resources and resultant capacity limitations within the training centre network, details of which are outlined in Section 1 of this Plan). Estimated Beneficiaries by Cluster 2013 v 2012 Outturns 25000 20000 15000 10000 5000 0 2013 estimates 2012 Outturns Overall, the main trend to note is that there is a significant increase in IT provision as well as modest increases in supported training and sales and marketing. There is a decrease across other clusters due, primarily, to a combination of reduced job opportunities expected in these areas in 2103 together with a reduction in the provision of lower level generic training. Endorsed by the FÁS Board – March 2013. Page 31 Section 1 The FÁS Training Strategy and Business Planning Model Section 1 Summary The primary purpose of FÁS training is to respond effectively to an on-going and very challenging economic situation FÁS reflects international best practice in VET in terms of ensuring that a significant amount of its provision is linked to labour market demand, informed by high quality labour market intelligence which is both local and national in emphasis and employer and client focussed The 2013 Service Plan sets out how the budget of €421.9m will be allocated, the volume and nature of training that will be offered to around 80,000 individuals (including Apprenticeship) against a background of on-going diminishing resources, while at the same time progressing the Government’s reform agenda including the transformation of the further education and training sector A set of ‘overarching guidelines’ as well as a set of ‘working assumptions’ informed the FÁS business planning process A comprehensive corporate risk management plan has been developed to ensure that key risks associated with business continuity, the transfer of the FÁS training centre network to the newly established ETBs and the establishment of SOLAS can be managed as effectively as possible A number of key deliverables around FÁS training activity for 2013 have been agreed by the FÁS Board including: o To provide training for 72,000+ unemployed persons, of which around 60,000 will be new entrants. Up to 12,000 clients will be catered for through community based training provision and up to 6,500 longer-term unemployed persons through Momentum projects o To provide and manage training for an estimated 1,500+ new apprenticeship registrants and more generally for the existing apprentice population of approximately 9,000 at various stages of both ‘on’ and ‘off-the-job’ training o To continue to implement initiatives for approximately 1,000 redundant apprentices. Other deliverables include: o To structure and resource the FÁS HO units to support the training centres that have transferred to an ETB in 2013 and the training centres that are preparing to transfer to an ETB in 2014 o Being ready to discharge the interim functions of SOLAS when established. To update around 25 existing courses to meet new FETAC award specifications and introduce approximately 15 new courses relevant to the labour market, in particular ICT courses A number of examples of training excellence by FÁS course participants are also provided. Endorsed by the FÁS Board – March 2013. Page 32 Following a strategic planning exercise in February 2011, the FÁS Board initiated a new training strategy and agreed that a best practice ‘fit for purpose’ training and assessment system to meet the needs of learners and employers was one of the key corporate objectives for the organisation. That strategic planning exercise was conducted in the context of a very challenging fiscal environment following Government agreement in 2010 on a programme of assistance with the EU/ECB/IMF troika and a structural reform agenda to maximise the potential for economic growth. In addition, it followed a period of unprecedented rise in the levels of unemployment and in particular longer term unemployment, as well as an intensive scrutiny of FÁS and its training outputs. Consequently, a number of challenges have confronted the FET system and FÁS training, more particularly, around the provision of effective labour market activation measures including skills training against a background of declining public expenditure, little or no economic growth and on-going high levels of structural unemployment. In addition, Ireland still lags behind leading economies in terms of lifelong learning participation, particularly by those in employment. The difficult socio-economic situation continues today83 including high levels of unemployment (averaging 14.8% during 2012) with nearly 60% longer-term in nature and with little prospect of significant improvement in the short to medium term. While it is desirable that 75% of the population aged 20-64 years should be employed, the actual is closer to 65%84. The primary purpose of FÁS training, in that context, must be to respond more effectively to the training needs of a diverse range of clients with a particular focus on the needs of unemployed individuals referred by DSP to FÁS. A broadly-stated principle that underpins successful vocation training systems also applies to the FÁS training strategy namely, a system that offers a balanced mix of courses that meets what clients want and what employers need and also what can be provided effectively to a high quality given capacity constraints, including resources. The 2013 Service Plan serves to ‘operationalise’ the training strategy agreed by the FÁS Board and is the third annual Service Plan in operation. A number of key elements for an effective vocational training system inform the Service Plan. The most important include high quality labour market intelligence, training that meets local and national needs as well as employer and individual needs, training that increases social inclusion and combats poverty85, courses that have relevant up-to-date curriculum, indemand certification and a training format that facilitates significant training time based in a company. 83 Structural Funds – preparations for next ‘round’, European Commission Position paper, Dec 2012. Ibid 85 Adults with low levels of foundation skills have a higher likelihood of reporting unemployment, poor health and participate much less in community groups and organisations. The risk of living in a jobless household is higher for people with low levels of education, in lone parent households and in households where an adult has a disability. Over one third of those living in Irish jobless households were children and nearly one fifth were adults with a disability. Taken together, these two groups account for over one half of those living in jobless households. 84 Endorsed by the FÁS Board – March 2013. Page 33 1.1 The Purpose of the Service Plan Each year the Department of Education and Skills writes to the Director General of FÁS setting out its requirements for FÁS in terms of training activity and outcomes, the budget allocated to FÁS, as well as details of relevant government initiatives arising from budget or policy changes that involve FÁS. FÁS is requested to submit a Service Plan setting out in detail, inter alia, how the budget will be allocated, the volume and nature of training that will be offered and how it meets client and employer needs. This year the Service Plan also details how FÁS intends to facilitate and support the reforms affecting the FET sector in general and more particularly, those affecting FÁS. The total of new entrants into FÁS training courses for unemployed persons in 2013 is estimated to be around 60,000. It is important to note that the flow of new entrants occurs in all twelve months of the year, facilitating timely training interventions for unemployed persons referred to FÁS for training by DSP. FÁS will also lead and manage training for an estimated 1,500+ new apprenticeship registrants and more generally for the existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training of their apprenticeship. This training activity will be delivered in the following context: A reduced budget allocation86of around 7% or €34m to €421.9m A reduction of a minimum of 30 posts87 in addition to the 82 posts lost in 2012. Since the introduction of the moratorium in 2009, there has been a reduction of approximately 500 full-time equivalent posts in FÁS (excluding the transfer of 700+ posts to the DSP in January 2012) Over half of FÁS training places in 2013 will be available for those who will be job ready after their training in areas where there are anticipated job opportunities. Other supports and training interventions will be made available for clients who require introductory level and supported training in order to assist them on their pathway back to work Long-term unemployed persons on the Live Register are a priority cohort for FÁS training in 201388 The level of community-based training provision aimed at vulnerable individuals via CTCs, STPs and LTIs will be maintained Course provision that takes into account DSP identified training needs Courses will continue to be updated and revised Preparation for the dissolution of FÁS Preparation for the establishment of SOLAS The transfer of existing FÁS staff to SOLAS The transfer of existing FÁS training activity and staff to newly established ETBs The possible relocation of Head Office to new premises. With regard to the reduced budget allocation, it is also important to note that while Government budget spend on a diverse range of labour market-related programmes has more than doubled since 2007, spending on training (and job creation) has declined per 86 The allocated budget in 2012 was €456m. Through known retirements, redeployment and the transfer of Screen Training Ireland. 88 Targets in respect of long-term unemployed persons on the Live Register participating in FÁS training are currently in discussion with DPER, DES and DSP. 87 Endorsed by the FÁS Board – March 2013. Page 34 unemployed person by nearly a half89. Yet the number of individuals who, each year, completed Specific Skills courses including Return to Work; Traineeships; Bridging/Foundation courses; Community-based training and Evening courses increased significantly between 2007 and 2010. Year 2007 2008 2009 2010 2011 Total 28,041 46,965 56,311 76,510 55,988 _________________________ Source: FÁS Annual Reports 2007-2011. The Plan reflects a profile of training provision that is informed by the FÁS Training Strategy, identified job opportunities, the findings and recommendations of national and international research including research commissioned by FÁS itself 90. In addition, FÁS training provision is specifically aimed at supporting the delivery of commitments set out in the Government’s ‘Ireland - Memorandum of Understanding on Specific Economic Policy Conditionality 7th Update January 2013’ to the EU/IMF around its activation and skills training reforms91. A number of key principles around skills training have informed the Service Plan and these are: The most effective education and training programmes are those linked closely to labour market demand The greatest impact arises from medium-to-high skill training with strong market linkages92 Training closely linked to the regular labour market and economy is the most effective 89 IMF Country Report No. 12/265 p 62-63. Most of the increase was directed to welfare benefits owing to the rapid rise in the number of persons registered as unemployed. Expenditure on training (and job creation programmes) has risen less than the unemployment rate, so the share of such spending fell from 34 percent to 20 percent, and level of spending per unemployed person halved. 90 See the following for example, Follow-up Survey of FÁS Participants (2011) www.fas.ie, Activation Policies in Ireland, OECD Social, Employment and Migration Working Papers, No. 75, OECD Publishing http://dx.doi.org/10.1787/227626803333. Activation in Ireland: An Evaluation of the National Employment Action Plan Research Series No:20, April 2011. Better Skills Better Jobs Better Lives-A Strategic Approach to Skills Policies, OECD, 2012. Work and Poverty in Ireland: An Analysis of CSO Survey on Income and Living Conditions 2004-2010, ESRI, 2012. See Modernising VET in Europe, Cedefop, 2009. The Evaluation of Active Labour Market Measures for the Long-term Unemployed , ILO, 1998. Harnessing the skills and experience of older Australians, Commonwealth Government, Canberra, Swan, W, (2010). The Impact of Training Programme Type and Duration on the Employment Chances of the Unemployed in Ireland September 2011 - Working Paper No. 410, ESRI. See The Impact of Training for the Unemployed: What Works in Ireland (ESRI) 2011. Policy Reviews of Vocational Education and Training (VET), OECD, 2011. Review of Labour Market Programmes, Forfás, on behalf of the Department of Enterprise Trade and Employment 2010. Structural Funds – preparations for next ‘round’, European Commission Position paper presented to ESF Managing Authority Ireland, Mullingar, Dec 2012. Tackling long term unemployment – effective strategies and tools to address long-term unemployment European Commission, Brussels, 2012. See Vocational education and training – key to the future, Cedefop, 2010. What Can Active Labour Market Policies Do? ESRI, Nov 2011. 91 ‘Activation by DSP is to be enhanced to combat long-term unemployment with a focus on re-training of the unemployed and ensure appropriate incentives through implementation of sanctions’, Section (3e), p8. 92 General training captures vocational skills training, but without a strong linkage to the labour market or to a particular occupation. The ESRI categorise FÁS training as follows: Low-level specific skills training (e.g. Intro to Warehousing), Medium level specific skills training, e.g. Office Administration, High-level training e.g. CAD. See Literacy, Numeracy and Activation among the unemployed Research Paper 25, ESRI, 2012. The main criticism in the past was that FÁS provided too much lower-level generic training. Endorsed by the FÁS Board – March 2013. Page 35 In-demand training by employers shows stronger positive effects on employment Specific rather than general skills-training has the greatest impact in terms of short and medium-term employment effects General non-specific training effects are modest in terms of placement to employment In terms of using unemployment spells productively, Bridging/Foundation training improves skill levels in the labour force and allows the more motivated and resourceful unemployed to find better and more stable jobs than they might otherwise have done Shorter-duration courses can have beneficial effects on employment outcomes 93 A continued focus on literacy and numeracy supports in community training centre provision (CTCs) to improve social inclusion Training initiatives/work placements in regular workplaces have greater effectiveness in improving the employability of disadvantaged groups such as the long-term unemployed. This Plan is also informed by future funding priorities of the ESF. These priorities are to combat long-term unemployment by ensuring that individuals can access employment via indemand skills training, as well as improving qualification levels of lower skilled longer term unemployed; supporting those young people not in education, employment or training (NEET) to participate in training programmes which include work experience with labour market relevance and to increase social inclusion by targeting interventions with appropriate on-going supports. In addition, following a comprehensive consultation process at local level with DSP officials, a clearer picture of the training needs of DSP clients has emerged and has been incorporated into the 2013 Plan94. See Appendix 2 for details. At the time of writing, Government reforms of most relevance for FÁS planning purposes include; the launch of Intreo95 by the Department of Social Protection on the 15 th October 2012, the imminent enactment of legislation establishing Education and Training Boards and the publication of the Further Education and Training Authority Bill, on 25th January 2013. 1.2 Overarching Planning Guidelines and Parameters The overarching guidelines and parameters were approved by the FÁS Board to inform the key priorities of each training centre and HO unit business plan and are subject to any amended or new DES/DSP priorities that may arise. See Appendix 3 for further details on corporate guidelines and parameters issued by FÁS to local management included, for example, no SafePass or jobs-club type courses to be provided in 2013. The volume of jobclub type provision was subsequently increased following further discussions with DSP. In addition, the volume of the following provision is to be reduced in 2013 in order to optimise course provision: a. Security/door security training b. ECDL and lower level ICT training (Level 3 FETAC Awards) c. Forklift training. 93 D. Card, J. Kluve and A. Weber (2010), “Active Labour Market Policy Evaluation: A Meta-Analysis”. The Economic Journal, 120, F452-F477. 94 Each local training centre business plan has identified specific training needs identified by DSP that will be addressed in 2013. 95 Intreo is a single point of contact for all employment supports by the Department of Social Protection. Endorsed by the FÁS Board – March 2013. Page 36 1.3 FÁS Business Planning Model 2013 FÁS adopts a ‘bottom-up’ approach to the development of its annual Service Plan. Each training centre presents its draft business case to FÁS senior management with the aim of continuing to make its training provision more relevant for learners and the workplace (with over half of training provision consisting of courses primarily to meet employer needs 96) and details of how it will implement the FÁS Board approved Training Strategy. Each training centre business case incorporates a ‘competitor scan’ that focusses on potential complementarities of analogous provision (if any) by other providers, particularly the VECs within the relevant FÁS catchment area. The FÁS Skills and Labour Market Research Unit provide each training centre with an ‘environmental scan’. This scan includes macro economic and labour market data as well as more specific micro-level regional and local data of relevance to the training centre’s immediate catchment area97. This data is supplemented by the training centre’s own local labour market intelligence. In addition to training centres, each HO support unit develops a business plan and presents it to the SMTC for review. The primary focus of HO business plans is to set out what activity will be taking place to support the training strategy and training centres during 2013 as well as preparing for the establishment of SOLAS and progressing other corporate objectives agreed by the FÁS Board, for example, around the administration of Momentum, IT, and quality assurance. Each business case consists on the following elements: A strategic case setting out the rationale for ‘change/no change’ in the type, range, volume and level of business activity for 2013 A business case setting out the main benefits for FÁS stakeholders, in particular, learners, employers and the taxpayer arising from that activity An economic case setting out how the planned activity for 2013 best optimises value for money (VfM) A financial case setting out the budget required to deliver the business activity and how the budget is to be allocated to that activity A management case setting out how business continuity will be maintained throughout 2013 and how the risks and challenges confronting the Unit is to be addressed. Each business case is subsequently ‘rolled up’ into a composite plan under the direction of the Board Training Advisory Committee (including two senior VEC representatives, one DES representative and one DSP representative), for submission to the FÁS Board and DES. Individual centre plans with the four FÁS operational areas 98 takes account of local demographics as well as national needs and other state providers and as a consequence the profile of training courses at centre level can vary. In addition, a number of training centres have developed a specialism(s) in particular training areas of relevance to industry and some examples are outlined below: 96 Following best practice, research findings and as part of the Board’s approved training strategy to provide training to meet employer needs and at the same time training to meet what clients want. 97 Such as economic activity by sector; the number, occupational and age profiles of unemployed persons; trends in job vacancies and skill shortages. 98 North West, West and North East region, Midwest and South West regions, Dublin South and South East region, Dublin North and Midlands region. Endorsed by the FÁS Board – March 2013. Page 37 Baldoyle: Electrical, Instrumentation Up-skilling, Testing & Verification, PLC & IT Sligo: Engineering, Business, IT Limerick: Medical Device & Precision Manufacturing Shannon: Aircraft Maintenance Cork: Life Sciences, IT and Gas Installation Tralee: Media Studies Waterford: Built Environment and Welding Ballyfermot: Sustainable Energy and Energy Efficiency Loughlinstown: Business, Electrical, Financial Services, Healthcare and IT Finglas: Green Energy (Passive House) & Training for Dublin Aerospace Tallaght: IT, Financial Services & Executive Networking Letterkenny: Tourism related training, IT, Business, Childcare, Engineering Galway: Pharma (Clean Room) and IT Athlone: Engineering, Healthcare, Personal Services and Construction Training Dundalk: Accounting Technician & Logistics, Healthcare & Tool making. All training centres tend to provide a different profile of training albeit inclusive of courses that are delivered on a national basis. 1.4 Working Assumptions with regard to Training Provision 2013 The following ‘working assumptions’ informed the business planning process; 1. The Plan was developed in an ‘as is’ context for all training centres and HO Units i.e. FÁS is not yet dissolved and there is as yet no legislation enacted for SOLAS, although this is imminent. 2. With regard to training provision, FÁS will allocate a budget to each centre and continue to be responsible for corporate governance, oversight and monitoring of these funds until transfers to ETBs take place. 3. There will be no immediate transfer of FÁS staff / funding to ETBs until both the ETB and SOLAS legislation is fully enacted and in accordance with the stipulated commencement dates. 4. Currently, funding arrangements and other aspects relating to the transition arrangements such as IT and QA supports for newly established ETBs are being worked out and are not fully agreed as yet. 5. Existing FÁS funding, corporate governance and oversight arrangements as well as supports such as QA, contracted training etc. will remain in place for FÁS training centres until such time as they are amalgamated into a newly established ETB and new arrangements are in place. 6. Where an ETB comes into existence on foot of the legislation and a FÁS training centre and all of its associated training provision including community-based provision is amalgamated with that ETB, the ETB will be responsible for governance, including the funding allocated to the training centre by SOLAS, when established. 7. SOLAS will make available a standardised portfolio of system level supports, agreed with the VEC sector, for the transition phase. Endorsed by the FÁS Board – March 2013. Page 38 1.5 Risk Management As part of the business planning process, each training centre and each HO support unit identify the main risks impacting on the delivery of their individual business plan. The risks are then discussed by the SMTC and Board Training Advisory Committee and follow-up action agreed, if required. The main risks impacting on the training centres included on-going diminishing resources due to a combination of the moratorium, the employment control framework, re-deployment of staff and planned and unplanned retirements. The impact of the FETAC deactivation timetable on a proportion of existing course provision 99 as well as the issues and additional work arising from transitional arrangements were also of concern. Other concerns for training centres include the potential loss of recruitment staff. The scale of the challenge confronting HO support units is also quite significant given that these units are also impacted by diminishing resources, will be required to provide a portfolio of supports to training centres that are transferring to ETBs in 2013, while simultaneously maintaining supports to centres not transferring until 2014. In addition, these units will have to ensure that the systems, infrastructure and expertise are in place for the establishment of SOLAS. Other concerns arising for the support units included the on-going uncertainty around legislation timelines and the associated requirements and responsibilities that have yet to be determined. The main risks included the non-replacement of key staff and loss of expertise resulting in an over-extension of existing resources to meet ETB transition and establishment of SOLAS. In the context of the possible relocation of the current FÁS HO towards the latter part of 2013 or in 2014100, the potential risk to business continuity due to IT systems being interrupted and impacting on the FÁS training centre network, DSP, ETBs and SOLAS was highlighted and is noteworthy. At the time of writing, an overall national project plan for the transfer, on a phased basis, of all FÁS training centres to newly established ETBs is being developed in consultation with the VEC sector. The plan also incorporates FÁS support services that can be made available for these transitions as FÁS, currently, has a series of IT, programme management, quality assurance, certification and financial systems that are, to a large degree, integrated. These systems are all centrally managed but are locally available for each training centre. The FÁS MIS and Financial Reporting systems are seen as important, at least in the transition phase, to both the national and training centre management in the on-going running of operations. It is envisaged that the current level of support provided by FÁS to the training centre network could be maintained during the transition period101. With regard to transitional arrangements, more generally, the guiding principle will be that existing FÁS systems will continue in 2013/2014. There is substantial work required in 99 In some instances, there will be an increase in the duration of the course and consequently there may be less places available during 2013 100 The existing lease re the HO facility, 27-33 Upper Baggot St., Dublin 4, expires in November 2013. 101 For example; the maintenance of the existing QA systems & processes, maintenance of all ICT systems, policy advice in respect of Community Training and the pre-approved list of contractors. Endorsed by the FÁS Board – March 2013. Page 39 supporting all training support systems and adapting those systems to facilitate the smooth transition of training centres and associated provision to the ETBs. Finally, a separate plan focussing on the establishment of SOLAS is being developed in line with the Further Education and Training Bill 102, which was published on the 25th January 2013. The possible relocation of the existing FÁS Head Office forms an integral part of this plan. Significant development work will also be required in 2013 in order to provide integrated services for SOLAS business support. Given the complexity of the emerging environment, a comprehensive corporate risk management plan is being finalised for submission to the FÁS Board to ensure business continuity and the planned transition runs a smoothly as possible. The risk management plan will be reviewed on an on-going basis by FÁS Senior Management and the FÁS Board and corrective or agreed alternative action taken as required. This year therefore, presents FÁS with a unique set of challenges and opportunities, particularly given the economic and labour market context and the reforms underway more generally within the further education and training sector and within FÁS, more particularly. At the same time, business continuity will be paramount while these reforms are implemented, to ensure that any impact on existing and prospective users of FÁS training services is kept to a minimum. Reflecting these parallel objectives, the 2013 Service Plan for Training consists of a set of organisational goals and deliverables to be achieved through the efforts of all of business units including training centres and central support units. Progress in implementing these will be evaluated on an on-going basis by FÁS Senior Management and the Board of FÁS. FÁS recognises that changes in these organisational goals may be necessary to adapt to unanticipated developments as they arise in a time of relative uncertainty for FÁS business planning. Local management and their teams plus head office support teams will continue to support FÁS senior management, the FÁS Board and DES in implementing necessary organisational changes, transitional plans and transformational activities as well as ensuring the necessary package of supports for ETBs is available. In summary, the management team will seek to mitigate the risks in 2013 but it is important to note that the risk profile is heightened due to the: Preparation for the dissolution of FÁS Preparation for the establishment of SOLAS The transfer of existing FÁS staff to SOLAS The transfer of existing FÁS training activity and staff to newly established ETBs The possible relocation of Head Office to new premises The reduction of a minimum of 30 posts103 in addition to the 82 posts lost in 2012 Need to ensure business continuity and support during the change process. 102 103 http://www.oireachtas.ie/viewdoc.asp?DocID=22697&&CatID=59. Through known retirements, redeployment and the transfer of Screen Training Ireland. Endorsed by the FÁS Board – March 2013. Page 40 1.6 Organisational Goals and Key Deliverables 2013 The following goals and deliverables for training provision outlined in Table 1 were approved by the FÁS Board. Table 1: Organisational Goals and Key Deliverables for 2013 Organisational Goals Key Deliverables Provide learner-centred and outcomes-based Provide training for 72,000+ certified training for unemployed persons to unemployed persons, of which around meet the skill needs of an evolving economy 60,000 will be new entrants. Up to within the allocated budget 12,000 clients will be catered for through community based training provision Continue to work closely with DSP to ensure that the Pathways to Work initiative is successful Continue to meet the training needs of clients referred by DSP to support their agreed pathway to work Administer Momentum104 Administer Momentum projects for up to 6,500 long-term unemployed persons Provide the Apprenticeship programme in line with employer demand Manage training for an estimated 1,500+ new apprenticeship registrants and more generally for the existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training of their apprenticeship. Continue to implement initiatives for approximately 1,000 redundant apprentices Continue to meet the deactivation timetable of the FÁS interim awards and roll-out the courses to meet the FETAC Common Award System Re-develop around 25 existing FÁS courses in line with the published FETAC Common Awards System (CAS) 105 to meet the December 2013 deadline Continue to refresh the existing portfolio of courses and withdraw courses no longer relevant to client or employer needs Develop new courses leading to industry recognised certification during 2013106 Develop new on-line courses leading to industry recognised certification via eCollege107 during 2013 104 A budget of €20m has been allocated for Momentum in 2013. For example: Early Childhood Care and Education, Supply Chain Logistics, Healthcare Support, Logistics and Distribution, Contact Centre Operations, Legal Studies. 106 Starting a Career in Software Development, Games Development, Oracle Database Administration, Career in Travel Selling, Career Change to IT. 107 IT Project Management, Software Architecture, Database Administration, Network Administration, Security, Networking and IT Sales. 105 Endorsed by the FÁS Board – March 2013. Page 41 Continue to progress the recommendations of the FETAC Monitoring Report on the FÁS Quality Assurance system Continue to address all recommendations in the FETAC Monitoring Report and report to the FÁS SMTC Meet the indicative FÁS targets for course provision Meet the indicative certification targets outlined in Section 5.9 of this plan Meet the indicative progression and placement targets outlined in Section 5.9 of this plan Commission an independent follow up and placement survey of FÁS course participants108 in 2013 Maintain business continuity, in terms of FÁS discharging its training mandate for 2013, while at the same time preparing to facilitate a smooth and timely transition of the FÁS training centres to the ETBs and the establishment of SOLAS Prepare and implement the proposed transfer of training centres to the relevant ETBs in 2013, subject to the enactment of the necessary legislation and commencement dates Structure and resource the FÁS HO units to support the training centres that have transferred to an ETB109 in 2013 and the training centres that are preparing to transfer to an ETB in 2014, as well as being ready to discharge the interim functions of SOLAS when established 108 Up to recently, the survey was conducted around every 2–3 years. The most recent was in 2011. The survey provides detailed qualitative and quantitative data and it forms the basis for the calculation of a number of key impact indicators su ch as placement by programme type (a market orientated programme as opposed to a foundation type programme) progression rates and certification. FÁS is currently reviewing both the timing of the survey and the size of the sample with a view to conducting the survey on an annual basis and increasing the sample to provide statistically reliable results at course level for at least some programme categories. 109 On an interim basis only. Endorsed by the FÁS Board – March 2013. Page 42 1.7 Training Response 2012/2013 Approximately 40 new and updated FÁS courses 110 to meet FETAC Common Awards were rolled out in 2012 10 courses across industry sectors were piloted/introduced in 2012111 21 new and updated on-line courses were introduced112 in 2012 Over 60,000 FETAC awards conferred on FÁS participants in 2012 Over 19,000 industry recognised awards conferred on FÁS participants in 2012 A further 25+ FÁS courses113 and associated assessments at Levels 4 - 6 will be developed in 2013 5 additional new courses will be developed and commence during 2013 114 Up to 8115 more on-line courses will be developed in 2013 18 programmes and related services will be evaluated in 2013 in line with the FÁS QA agreement with FETAC A range of interventions will continue to be provided (some on a reduced scale) to assist eligible redundant apprentices Construction-related training116 will account for approximately 7% of total training activity in 2013 of which traditional type construction courses will account for less than half of this total A reduction in lower level generic skills training is planned for 2013 Momentum will be administered in 2013 to provide innovative projects with strong labour market outcomes for up to 6,500 long-term unemployed persons The development of staff capacity in assessment practice and design via Level 6 programme in Assessment Practice and Level 7 Foundation Diploma in Assessment Theory and Practice will continue The policy of re-deploying Instructors, whose courses are not now relevant, to areas of critical business need, will continue 117. 110 For example: Graphic Design, CNC Machine Setting and Operation, Life Sciences Manufacturing Operations, Digital Web Design, Marketing, Milling and Turning, Office Administration, Business Appraisal and Start Up. 111 CER for Electricians, Mobile Technologies – Android, Java Programming, Software Tester, C++ Programming, Festival Management & Sound Production, Surf Instructor & Beach Lifeguard, Access to Off-shore Oil and Gas Rigs, Networking Specialist. 112 For example Microsoft Technology Associate (MTA) consisting of a ‘Mix and Match’ suite of fundamentals for IT sector career progression including HTML 5 Applications, Windows OS, Microsoft .NET, Mobile Development, Networking, Windows Server Administration. 113 For example: Early Childhood Care and Education, Supply Chain Logistics, Healthcare Support, Logistics and Distribution, Contact Centre Operations, Legal Studies. 114 Starting a Career in Software Development, Games Development, Oracle Database Administration, Career in Travel Selling, Career Change to the IT sector. 115 IT Project Management, Software Architecture, Helpdesk Services, Database Administration, Network Administration, Security, Networking and IT Sales. 116 Traditional building skills such as Construction Groundwork Skills, Paving and Kerb Laying, Dry Stonewall Building will complement a suite of ‘green’ course such as Passive House, Micro-wind Generation, Rainwater Harvesting, Photovoltaic Installation as well as CAD courses. Some Construction Skills Certification Scheme (CSCS) provision and assessment will be provided in the FÁS Mount Lucas training facility in County Offaly. 117 Instructors (as well as other staff) may be required from time to time to transfer to other critical business areas. Endorsed by the FÁS Board – March 2013. Page 43 1.8 Training Excellence FÁS training compares very favourably both nationally and internationally. Four City and Guilds Medals for Excellence were awarded to FÁS course participants in 2012 as follows: John Sheehan: Level 2 Certificate in Engineering – Electrical Technology (FÁS Baldoyle) Tim Fletcher: Level 2 Diploma for Software Developers (FÁS Letterkenny) Kenneth Ivers: Part 2 Certificate in Computer Aided Engineering NC/CNC Part Programming (FÁS Limerick). In 2011, Lukasz Nalaskowski was awarded the same City & Guilds Gold Medal. Gearoid Ryan the Course Instructor played an important role in mentoring both students in their preparation for this competition Kevin McLaughlin (Tutor): Level 3 Advanced Diploma for Software Developers (FÁS Letterkenny). At the 41st Worldskills Competition in London 2011, three Gold Medals were awarded to FÁS apprentices as follows: Colin Callaghan: Aircraft Maintenance (FÁS Shannon) Kieran Doherty: Electrical Installations (FÁS Cork) Gary Condon: Plastering and Drywall Systems (FÁS Waterford). In addition, three Medallions for Excellence were awarded to FÁS apprentices, in the same competition, as follows: Daniel Rattigan: Plumbing and Heating (FÁS Finglas) Paul Furlong: Automobile Technology (FÁS Waterford) Vinnie Sullivan: Refrigeration and Air Conditioning (FÁS Cork). Finally, the Leading Lights Road Safety Awards are presented by the Road Safety Authority of Ireland to recognise and honour the contribution and efforts of individuals and groups in assisting the promotion of road safety awareness. The awards are presented in various categories, including training. FÁS Training Centre, Baldoyle was awarded the 2012 CPC (Certificate of Professional Competency) Training Organisation of the Year award. The award was presented in recognition of first class training delivery to learners and for the quality of the training environment. Mr Paul White, FÁS HGV Instructor also received a special recognition award for his involvement in and commitment and support to the CPC (Certificate in Professional Competency) Review Group, for driving instruction and professional driving programmes. Endorsed by the FÁS Board – March 2013. Page 44 Endorsed by the FÁS Board – March 2013. Page 45 Section 2 External Environment Section 2 Summary The activation and FET reforms most relevant to this Service Plan are: o The Launch of Intreo by the Department of Social Protection in 2012 o The establishment of Quality and Qualifications Ireland (QQI) amalgamating the NQAI, HETAC, FETAC and the IUQB in 2012 o The imminent establishment of the 16 Education and Training Boards in 2013 replacing 33 VECs o The planned establishment of SOLAS subject to the enactment of the Further Education and Training legislation, the dissolution of FÁS in 2013 and the transfer of the FÁS training centres and associated provision to the ETBs. There will be a considerable body of work to effect a smooth transition from the current arrangements of FÁS and VECs to both SOLAS and the ETBs on a phased basis The exact timeline for both interim and final arrangements for SOLAS is subject to the enactment of the necessary legislation SOLAS will strive with DES to ensure that the necessary expertise is available to SOLAS when established, to discharge both its interim and final mandate effectively and speedily The reforms will take place against an economic and labour market background, where medium term prospects are for a gradual economic recovery, on-going high unemployment and slow job creation that could imply higher levels of structural unemployment, thereby limiting potential growth over the medium-term. Persistent high youth unemployment could risk sustained high emigration The Irish Government funded circa 450,000 education and training places in 2012 across the range of provision in the higher/further education and training sectors. This number included places for school leavers as well as self-referred clients so the actual numbers of places on offer to unemployed persons is considerably less than 450,000 Almost all FÁS training places are allocated for unemployed persons referred to FÁS by DSP. Approximately 40% of FÁS places in 2012 were taken up by individuals under 25 years of age With regard to FÁS staffing arrangements, since the introduction of the moratorium on recruitment in March 2009, there has been a reduction of around 500 full-time equivalent posts as well as the transfer of an addition 700+ posts to DSP in January 2012 i.e. an overall 50% decrease. Further reductions of around 30+ full-time equivalent posts are anticipated in 2013 With regard to further capacity building, FÁS has re-negotiated existing industrial relations procedures agreements with staff representative groups during 2012. In addition, a performance management and development system has being introduced in HO with a view to better evaluation of performance against goals; increasing productivity and better tackling of underperformance, where necessary. Endorsed by the FÁS Board – March 2013. Page 46 2.1 The Government’s Reform Agenda The Government’s Public Service Reform Plan sets out a means of delivering a modern, flexible and innovative public service by placing customer services at the heart of everything; maximising new and innovative service delivery channels; radically reducing costs to drive better value for money; leading and focusing on implementation and delivery. As part of this structural reform, a new Further Education and Training Authority, SOLAS, is being established. As legislation is currently being considered regarding the establishment of the Education and Training Board (ETBs), phasing arrangements will be in place around the incorporation of the existing training centre network of FÁS and its associated provision 118 into 16 newly established Education and Training Boards (ETBs)119. In addition, the former FÁS Employment Services and associated employment programmes 120 transferred to the Department of Social Protection (DSP) in January 2012. Reforms of most relevance for this plan include the: Launch of Intreo by the Department of Social Protection in 2012 The establishment of Quality and Qualifications Ireland (QQI) 121 in October 2012 amalgamating the NQAI, HETAC, FETAC and the IUQB The imminent establishment of the Education and Training Boards in 2013 The planned establishment of SOLAS subject to the enactment of the necessary legislation and the dissolution of FÁS in 2013. In addition to these reforms, DES is strengthening governance arrangements with its agencies such as FÁS, and SOLAS when established, including the establishment of an overarching governance structure, standardising the approach to governance across the Department’s business units, more clearly defining expectations of agency performance, delegation of decision-making powers and evaluation and verification of performance on a regular basis 122. This new arrangement is expected to impact on the interim and final approved governance structure for SOLAS. 2.1.1 Intreo: An integral part of the Government Response to the Employment Crisis The development and launch of Intreo is a significant part of the Government's response to the current jobs crisis. The Government's response is twofold. Firstly, there is the Action Plan for Jobs which contains 333 actions to be implemented in 2013 by 16 Government Departments and 46 agencies and will build on progress made in 2012. See Appendix 4. Secondly, the new Intreo service is a key part of the Pathways to Work initiative, which is focussed on supporting those who are unemployed, or become unemployed, to stay connected to the workforce and to find employment. The sentiment at the core of the Pathways to Work policy is that no-one, who loses their job, should be allowed to drift with no support into long-term unemployment. FÁS training in particular, as well as the further education and 118 Consisting of 16 training centres and circa 720 posts. The 16 FÁS Training Centres are not aligned geographically with the 16 ETBs. 119 As a result of the merging of 33 VECs. 120 Such as Community Employment. 121 Further Education and Training Awards Council (FETAC), Higher Education and Training Awards Council (HETAC), National Qualifications Authority of Ireland (NQAI) and Irish Universities Quality Board (IUQB) are being amalgamated into a new single agency – Quality & Qualifications Ireland (QQI). 122 The Department of Public Reform and Expenditure, Third Report of the Organisational Review Programme relating to Department of the Taoiseach, Department of Education and Skills, Department of the Environment, Community and Local Government, Department of Foreign Affairs and Trade, January 2012. Endorsed by the FÁS Board – March 2013. Page 47 training sector more generally has a key part to play in the ensuring that Pathways to Work initiative is an effective response to the jobs crisis. There are a number of key elements which make up the Intreo service including: Activation measures including client profiling, early group engagement and one-toone meetings focused on customised employment supports and monitoring of client’s progress Integrated decision-making process leading to quicker decisions Integrated reception providing a one-stop shop incorporating all strands of the Department’s employment and income support services A ‘social contract’ between the service and its clients Enhanced employer engagement at national and local level maximising access to job opportunities and potential employees. In that regard, it is essential that FÁS training can progress the individual on their journey back to work as quickly as possible and be a key option enabling the individual and the state to discharge their respective responsibilities under the terms of the social contract. FÁS management has worked closely with DSP counterparts at local level throughout the country and at national level, to establish the type of FÁS training most suited to the needs of DSP clients. The outcome of these discussions have been fully incorporated into local FÁS training centre business plans for 2013 and into this FÁS Service Plan for Training 2013. For more details of DSP training requirements, see Appendix 2. The Minister for Social Protection recently published a policy review of employment support schemes assessing the contribution certain programmes 123 can make to the Department of Social Protection’s activation policy in order to maximise employment, training and educational opportunities for jobseekers. Many of the recommendations of this review envisage a greater role for the Department in directing people in receipt of Jobseekers payments towards appropriate activation measures. A separate DSP High Level paper, quoting the OECD, acknowledges that labour market training provides the best long-run return (for unemployed persons) of any active labour market programmes 124. In 2013, DSP intend to develop and establish strong links with the further education sector through SOLAS and directly with ETBs. At a corporate level a formal service level framework agreement, including an operating protocol is anticipated to be concluded before the end of the year, providing for Intreo to have input into the identification and selection of courses to be offered and setting out the terms and conditions, under which, its clients can access these courses. In the interim, DES in conjunction with DSP will determine the priority cohorts for referral to FÁS training programme in the context of an increasing emphasis on long term unemployed persons. 123 Relating to work programmes such as Community Employment and Tús; Internships such as Jobs Bridge; DSP Education and Training Supports such as Back to Education Allowance (BTEA), Technical Employment Support Grant and Technical Assistance Training Scheme; Self Employment Supports such as Credit Union Loan Guarantee Scheme See Review of Department of Social Protection Employment Support Schemes DSP, January 2013. See also High Level Issues Paper emanating from a Review of Department of Social Protection Employment Support Schemes, DSP, November 2012. 124 With some caveats around the relatively high cost of training, lock-in effects i.e. subsequently impact on job search and relatively low employment outcomes in a context of on-going very high unemployment. Endorsed by the FÁS Board – March 2013. Page 48 2.1.2 Establishment of the Education and Training Boards In July 2011, Minister for Education and Skills Ruairí Quinn T.D announced that the Government had approved a revised re-configuration of the Vocational Education Committees that involves the number of VECs being reduced from 33 and replaced with 16 Education and Training Boards. It is expected that Education & Training Boards (ETBs) will be established during the first half of 2013 and will ultimately be responsible for the delivery to the public, in an integrated way, of further education and FÁS training services. During 2013, the FÁS training centre network, including FÁS training centre premises as well as its associated provision and circa 800 posts will begin the process of transitioning to the relevant ETB. At about the same time, the planned establishment of SOLAS will commence. All existing FÁS staff will ultimately be transferring to the ETBs and to SOLAS. All FÁS operational training and administrative regional staff will, ultimately, transfer to an ETB. Please see Appendix 5 for the list of FÁS training centres and the ETB to which they are aligned. 2.1.3 Establishment of SOLAS - The Further Education and Training Authority As part of the preparation for the establishment of SOLAS and the Education and Training Boards, the SOLAS Implementation Group (SIG), chaired by the Minister for Skills and Training, developed the SOLAS Action Plan and published it in December 2012. The Interim SOLAS Arrangements are outlined in Appendix 6. Further details on the functions of SOLAS were published in the Further Education and Training Bill on 25th January 2013125. In summary, the functions of SOLAS are as follows: To prepare a strategy in respect of the provision of further education and training To consult with the relevant stakeholders in determining which further education and training programmes should be delivered To fund training bodies and other bodies in the provision of further education and training programmes To provide, or arrange for, the provision of training for employment by persons other than SOLAS To assess whether or not training bodies who have been funded perform their functions in an economic efficient and effective manner To promote, encourage and facilitate the placement of persons, in consultation with the Minister for Social Protection To promote co-operation between training bodies and other bodies involved in the provision of further education programmes To develop, and facilitate the development, of new and existing further education and training programmes including the establishment of systems designed to monitor the quality of the education and training being delivered and ensure that those programmes serve their purpose To provide or assist in the provision of training to those charged with the delivery of further education and training programmes To conduct, or arrange to for the conduct of, research 125 http://www.oireachtas.ie/viewdoc.asp?DocID=22697&&CatID=59 Endorsed by the FÁS Board – March 2013. Page 49 To advise the Minister in relation to any matter connected with the functions of SOLAS. In addition, the Apprenticeship function of FÁS, as set out in the Industrial Training Act of 1967, will transfer to SOLAS. Delivery of education and training programmes will principally be carried out through the Education and Training Boards. Ultimately, while SOLAS will not, in most cases, deal directly with learners, their needs will be its primary consideration. SOLAS will have a number of stakeholders, most particularly its parent Government department, the Department of Education and Skills (DES) and the Department of Social Protection and of course the 16 new Education and Training Boards (ETBs). Employers will feature prominently in the work of SOLAS, most particularly in advising SOLAS, on an on-going basis, with regard to existing and emerging workplace skills needs. SOLAS will seek to establish effective mechanisms to achieve this. Given the dynamic and inter-dependent nature of the above context, a FÁS plan for the smooth establishment of SOLAS has been agreed by the SMTC and is currently being implemented. In addition, a new organisational design will be developed for SOLAS, for both its interim and final positions. This will propose the numbers of posts and grades which will be required to fulfil the agreed functions of SOLAS, subject to agreement with the Department of Education and Skills. The proposals will be cognisant of both the employment control framework (ECF) requirements and the need to ensure that the necessary expertise is available to SOLAS, when established, to discharge its interim and final mandate effectively and speedily. It is clear that there will be a considerable body of work to effect a smooth transition from the current arrangements of FÁS and VECs to those of the newly established SOLAS, ETBs and Intreo. A core element of labour activation policy is shifting more towards offering additional or new training to unemployed persons, particularly those who are long-term unemployed, on a timely and targeted basis126. DSP, SOLAS and the Education and Training Boards (ETBs) will have a key role in facilitating this shift. 2.2 Economic and Labour Market Context 2013 The deep recession that has hit Ireland over the last few years has seen a return to an economy marked by high levels of unemployment and renewed emigration. The labour market has been hit particularly hard. Almost 15% of jobs were lost since the beginning of the recession, half of which were from the construction sector. In terms of occupations, the largest decrease was for craft workers, down 179,000 or 45%, which was to be expected given that a large number of such persons were employed in the construction sector 127. More specifically, craft and related occupations (22.9%)128 remained the largest occupational group on the Live Register in December 2012, despite the fact that the number in the group fell over the year by 7,972 (-7.6%) to 97,208. 126 European Commission, Economic Adjustment Programme for Ireland Autumn 2012 Review, Occasional Papers 127, January 2013. 127 Review of Employment Programmes, DSP, January 2013. 128 CSO, Live Register, December 2012. Endorsed by the FÁS Board – March 2013. Page 50 At the same time persistent inequality and significant poverty have continued to mark Irish society despite the ‘boom’ years 129. This trend runs counter to achieving sustainable growth over time which is associated with a more equal income distribution, policies to reduce inequality and a fairer distribution of opportunities and resources that require strong social safety nets and progressive taxation to dampen down market-driven inequality130. More recently the Irish economy has been described as ‘bouncing along the bottom’ with low growth of around 1.3% GDP likely in 2013 and unemployment set to remain high, although the 14.1% unemployment rate in February 2013131 is an improvement on the 14.8% recorded in Q3, 2012132. There are some signs of an improvement in private sector employment levels 133. In addition, the labour force is continuing to shrink, with among other things, net outward migration of around 35,000 to 40,000 people a year. 2.2.1 Unemployment The recession has impacted severely on demand for labour, most notably reflected in the rising unemployment rate. The rate of unemployment more than tripled from pre-crisis levels to almost 15% in 2012 (from 112,000 to just over 318,000 seasonally adjusted in Q3, 2012), and even higher among certain population cohorts134. The seasonally adjusted unemployment rate in Q3, 2012 was 14.8%. In Q3, 2012, long-term unemployment (193,000) accounted for 59% of total unemployment in Q3, 2012 compared with 30% in 2007 135. Moreover, the rise in unemployment has been mitigated a little by a fall in the participation rate and also by outward migration. In addition, the average number of hours worked per week has fallen, which has also had the effect of holding the unemployment rate lower than it could otherwise have been136. More than one-third of those in part-time employment consider themselves underemployed, and are looking for an additional part time job or full time employment137. Had all employees who lost their jobs since the outset of the crisis remained in the labour force, the unemployment rate would stand at around 20 percent 138. Unemployment, which averaged 304,000 in 2011 139, included 140,000 persons with higher secondary level qualifications (including post-Leaving Certificate non-third level) and over 90,000 who had attained at most lower secondary standard. These two groups combined accounted for nearly 80% of total unemployment 140. Over the course of the downturn, the unemployment rate for those with the lowest qualifications has risen from 8% to 25%. 129 Barry, U. 2010. “Life-Long Learning and New Skills in Ireland: A gender Perspective”. UCD School of Social Justice Working Papers Series. 10(2):1-27. Dublin: University College Dublin. 130 Speech delivered by MD of IMF at the Brookings Institution, Washington, April 2011 cited in ‘IMF involvement in labour market and social protection reforms in European countries’, ITUC background paper. 131 CSO, Live Register, February 2013. 132 ESRI, Quarterly Economic Commentary Winter 2012, January 31st 2013. See also the Central Bank Quarterly Bulletin, Q1 2013, 29th January 2013 and the CSO QNHS Q3 2012. 133 Around 12,000 new jobs created ESRI, Quarterly Economic Commentary, Autumn, 2012. 134 IMF Country Report, Ireland, September 2012, p56. 135 CSO, Quarterly Household Survey, quarter 3 2012. This compared to 58.4% a year earlier and 49.1% in the third quarter of 2010. 136 Central Bank of Ireland, Quarterly Bulletin, Q4, 2012. 137 CSO, Live Register December 2012. Around 20.8% of the total Live Register are casual or part-time workers. 138 IMF Country Report Ireland, December 2012, Ireland. 139 Figures are not adjusted as per Census 2011 140 National Skills Bulletin, EGFSN, July 2012 Endorsed by the FÁS Board – March 2013. Page 51 Youth unemployment 141 also remains high with rates of 41% (aged 15–19 years) and 28% (aged 20–24 years) in the first nine months of 2012. There were 71,000 young unemployed aged 15–24 years on average in the first nine months of 2012, compared to 97,000 aged 25–34 years and 127,000 aged 35–54 years i.e. the prime age worker group. The number of young unemployed persons peaked at 95,745 in August 2009 and remained relatively stable in the period between August 2009 and July 2010. Annual decreases occurred in all months since 2010 and now stands at 68,631 (15.9%) in February 2013. Approximately 40% of FÁS Training places in 2012 were taken up by individuals under 25 years of age and a number of Momentum projects are specifically targeted at longer-term unemployed persons aged less than 25 years. 2.2.2 Renewal of Skills Approximately 190,000 unemployed persons (accounting for nearly 60% of total unemployment) have been seeking work for at least 12 months. The majority of long-term unemployed persons tend to be at the lower end of the skill range, and their employability is further affected by the length of time they remain away from employment or labour market interventions142. The high level of long term unemployment is of particular concern, not least because skill sets or parts of skill sets decompose or depreciate over time as the requirements of labour markets evolve and individuals lose the skills they do not use143. The issue of depreciation of skills also pertains to those in employment, as well as those unemployed. For skills to retain their value in a very tight labour market, they must be continuously developed. As a result, FÁS offers a range of courses that provide introductory level skills (FETAC levels 3-4 and equivalent) and intermediary level skills (FETAC Levels 5-6 and equivalent) to re-skill and up-skill all unemployed persons referred by DSP and longer-term unemployed persons, in particular, where high levels of skill decomposition are most likely to occur. 2.2.3 Employment Trends In 2012, the labour force declined by 1.4% on an annual basis, with for example, 1.788 million people in employment in Q2, 2012. This was 17% lower than the peak of 2.15m144. Full-time employment has been falling almost continuously since peaking in Q3, 2007 with a total decrease of 399,800. The fall in employment was most heavily concentrated in the 20-24 (-13,500 or -11.3%) and 25-34 (-18,400 or -3.5%) age groups. Within sectors, employment declined by 0.8 percent year on year in the first three quarters of 2012, with the largest losses, in absolute terms, in construction, transport, industry, and public services while employment grew in services including accommodation and food, information and communication and health145. More generally, there were annual contractions in 10 of the 14 economic sectors, with the largest relative declines in administrative and support service activities (-8.8%), financial, insurance and real estate activities (-7.0%) and construction (-6.5%). There were gains in ICT, parts of tourism (within accommodation and food services) and agriculture, forestry and fishing by 4.1%, 5.9% and 1.5% respectively. 141 Review of Employment Programmes, DSP, January 2013 and monthly CSO Live Register. European Commission, Economic Adjustment Programme for Ireland Autumn 2012 Review, Occasional Papers 127, January 2013. 143 Building the right skills and turning them into better jobs and better lives, OECD May 2012. 144 Department of Finance, Monthly Economic Bulletin, November, 2012. At its peak in Q3 2007, the numbers in employment had reached just under 2.15 million, almost 45% higher than in late 1997. Since then employment has declined steadily. See also CSO Quarterly Household Survey Quarter 3, 2012. 145 IMF Country Report Ireland, December 2012, Ireland, No: 12/336: Eighth Review Under the Extended Arrangement; Staff Report; Staff Supplements and Press Release on the Executive Board discussion. 142 Endorsed by the FÁS Board – March 2013. Page 52 With regard to employment levels in state-assisted companies146, total permanent full-time employment operating in all sectors amounted to 284,471 in 2011, an increase of 4,333 jobs (1.5%) and represents a return to positive growth in employment following three consecutive years of employment losses totalling 46,420 jobs between 2008 and 2010. Gross job gains in 2011 were at their highest level since 2008 at 21,800, while gross job losses (-17,467) are at their lowest level for more than a decade. More specifically, IDA client companies147 created 12,722 new jobs during 2012 equivalent to a total of 6,570 new net jobs, the third consecutive year of growth in net employment. Job losses at IDA client companies were the lowest for a decade. Among the biggest investments were Apple, PayPal, Northern Trust, EA Games, Fidelity, SAP, Amgen, Mylan, Cisco, Arvato, Allergan and Eli Lilly as well as green field investments such as Clearstream (part of Deutsche Bourse), Hubspot, Dropbox, Nextag, Aspen and Nuance. The IDA has also been concentrating on attracting employment intensive services to Ireland, which leads to the speedy creation of jobs. A significant proportion of investments in 2012 were in the area of services operations, particularly serving the Europe, Middle East and Asia (EMEA) market. In terms of 2012 gains were made across a range of sectors, with particularly strong performances from social/digital media, IT, financial services and life sciences. Companies backed by Enterprise Ireland 148 created 13,600 jobs in 2012, a net gain in employment of 3,800, the highest net gain for Irish companies since 2006. Employment in client companies was 172,000 last year; 147,000 of these are full-time positions. A continued increase in part-time temporary jobs in 2011 reinforced a trend arising in 2009, when many companies began to substitute full-time employment with part-time employment. The sectoral employment breakdown is continuing more towards services sectors and a decline in some construction-related sectors. In summary, the medium term prospects are for a gradual economic recovery, on-going high unemployment and slow job creation that could imply higher levels of structural unemployment, thereby limiting potential growth over the medium-term. Persistent high youth unemployment levels could risk sustained high emigration149. 2.3 What are Employer Bodies saying? IBEC expects that the Irish economy will remain on track to expand by about 1% in 2012 and by just less than 2% in 2013 despite very difficult international market conditions, with Irish exporters faring relatively well. Construction sector activity is also closer to bottoming out. In Q3, 2012 the private sector added about 20,000+ employees and there is a strengthening of business sentiment 150 among IBEC companies helped by a December 2012 budget that did not increase labour costs thus giving rise to some optimism for the start of 2013. 146 The Forfás ‘Annual Employment Survey’ is an annual census of employment in all manufacturing and internationallytraded services companies supported by the enterprise development agencies (IDA Ireland, Enterprise Ireland, Shannon Development and Údarás na Gaeltachta). The 2011 Survey published in August 2012 also looks at employment trends in the period 2002-2011. 147 IDA End-of-Year Statement 2012. 148 End-of Year Statement 2012. 149 IMF Country Report 2012, No. 12/264, September 2012. CSO Live Register 2012, published January 2013. 150 IBEC Business Sentiment Report, December 2012. Endorsed by the FÁS Board – March 2013. Page 53 According to IBEC, while global uncertainty will delay a more buoyant recovery, both the domestic economy and the export economy should expand in 2013. However, the labour market has remained difficult this year with unemployment set to stabilize albeit at a very high level and is expected do so for 2013 as the gains made by the private sector export economy have been offset by job losses in the public, financial and other domestic sectors151. ISME, the Small and Medium Enterprises Association are of the view that with the right business and activation incentives and Government policies, the small to medium sized enterprise sector can grow152 in 2013 but that the issue of rising long-term unemployment and emigration is of serious concern153. Chambers Ireland, the largest network of businesses in Ireland, is of the view that the export sector is continuing to compensate for the distressed domestic sector, further enforcing the difficulties in the domestic economy. 154 According to NCB155, the services sector grew for the fifth successive month in December 2012 on the back of the strongest new export orders in over six years. Positive trends observed in the second half of 2012 will continue into 2013. The rate of job creation in the sector grew for the fourth successive month to remain at a five-year high, having contracted in each month (except two) from March 2008 to August 2012. A separate survey shows that manufacturing sector activity expanded for the 10th month running in December 2012, but did so at its slowest pace in four months as growth in new orders weakened. 2.4 Education and Training Context 2013 In 2012, the Irish Government funded circa 450,000 education and training places across the range of provision in the higher and further education and training sectors and includes places for school leavers as well as self-referred clients. This is similar to the levels provided in 2011. These levels are likely to be maintained in 2013. Given that many of the 140,000 places in the Higher Education are accessed by school leavers, the actual numbers on offer to unemployed persons is considerably less than 450,000. In 2013, almost all FÁS training places are allocated for unemployed persons. In 2013 the Irish Government will prioritise places in the further education and training sector specifically for those on the Live Register for twelve months or more, and consideration will be given between Government departments and agencies involved in activation to the further targeting under 25 year olds for certain programmes. This is already the case with regard to Momentum, which is being administered by FÁS. 2.5 FÁS Training 2013 and Pathways to Work activation policy A range of Department of Education and Skills education and training programmes are targeted at unemployed and young persons. Almost all FÁS places are available for unemployed persons who are, solely, referred to FÁS by DSP. The FÁS course calendar captures the schedule of courses on a month by month basis and is used by all authorised staff in the Department of Social Protection for information, guidance and referral purposes. Information on the course schedule and the FÁS Course Search App (for mobiles) are available on www.fas.ie. 151 IBEC Economic Outlook, January 2013. ISME represents around 8,500 small to medium-sized enterprises. See ISME Press Release, ‘Budget a First Step to Kick Start the Economy’, 5th December 2012. 153 ISME Press Release, ‘Quarterly National Household Survey; Unemployment Nightmare continues’, November, 2012. 154 Chambers Ireland: ‘Domestic Economy Remains Stagnant’, 14th December 2012. 155 NCB Economic Research, NCB Services, Purchasing Managers Index (PMI), December, 2012. 152 Endorsed by the FÁS Board – March 2013. Page 54 2.6 Staffing Arrangements In January 2009, FÁS had a staff complement of 2,271 full-time equivalent posts156, of which: 31% have transferred to the Department of Social Protection157 21% have left the organisation or will be leaving in 2013158 10% will transfer to SOLAS 38% will transfer to ETBs. Since the introduction of the moratorium on recruitment was introduced in March 2009, there has been a 50%+ reduction in overall staffing levels within FÁS which in February 2013 stood at 1,084. As part of the dissolution of FÁS, following the expected enactment of the necessary SOLAS legislation in 2013, it is expected that these posts, will be transferred to SOLAS. Ultimately, all training centre staff will transfer to the relevant ETB. 2.7 Capacity Building The policy of re-deploying Instructors, whose courses are not now relevant, to areas of critical business need, will continue 159. An extensive staff development up-skilling and/or retraining initiative for instructors commenced in 2012. The development of new courses, updating existing courses and a new way of delivering courses is important in facilitating successful achievement of the operational Business Plans for 2013. FÁS recognises the need to create a more productive and relevant industrial relations environment. FÁS has re-negotiated existing industrial relations procedures agreements with staff representative groups during 2012 160. In addition, a performance management and development system has been developed and is being introduced161 with a view to developing staff, increasing productivity, and tackling underperformance, where necessary. To drive the change agenda at organisational level, an internal FÁS transformation team 162 was established to inform the work of the SOLAS Implementation Group163. The team engaged directly with its counterpart in the VEC sector and acted as a co-ordinating pivot for the development and implementation of programmes and projects underpinning the change agenda within FÁS, as well as informing the work of the SOLAS Implementation Group and the SOLAS Action Plan, which was published in December 2012. Arrangements will be put in place to ensure continued support for the forthcoming change programme. 156 Review of 2012 and Priorities 2013, Board Presentation, 5 th February 2013 In total, 720 full time equivalent posts transferred to DSP representing 772 staff members. 158 While these figures include known and imminent redeployments and retirements, they exclude current and future ECF obligations. 159 Instructors (as well as other staff) may be required from time to time to transfer to other critical business areas. 160 A revision of the FÁS and SIPTU Industrial Procedures Agreement and the FÁS and SIPTU Memorandum of Understanding and the revision of the FÁS IR procedures with AHCPS, PSEU and CPSU. 161 Applicable to HO staff in the first instance. 162 The Senior Management Team will act as the Steering Group. A transformation sub-group has also been established, chaired by a FÁS Area Director, with representatives drawn from across disciplines and functions. 163 The Government has established a SOLAS Implementation Group. The Group is chaired by the Minister for Training and Skills, Ciaran Cannon TD, and is charged with the preparation of an Action Plan. The Action Plan will set out the ‘roadmap’ for SOLAS so that on establishment and with the DES, it can implement the significant transformation programme needed to deliver the necessary changes. The Implementation Group has set up sub-groups to deal with the key policy areas. 157 Endorsed by the FÁS Board – March 2013. Page 55 Section 3 Support Functions Section 3 Summary This section provides comprehensive details of over twenty FÁS Head Office support functions in terms of their on-going activity, supporting the transition of the training centre network to the ETBs and preparing for the establishment of SOLAS. The IT unit will continue to work on the provision of support systems for FÁS training centres prior to and post transfer to the ETBs such as learner payments, results, certification requests etc. and on systems which will support both SOLAS and ETB information requirements. A project to provide a national course calendar and schedule facility for FET which will extend the range of target courses for Intreo referrals is underway and will be a priority for 2013 The Finance Unit will continue to provide a financial accounting, management accounting and EU financing service. Work is on-going to devise and agree interim arrangements for the transfer of administration functions and systems currently being provided by the Finance Unit, to the newly established ETBs A range of activity relating to the work of the following units is also outlined; Pensions, Corporate Health and Safety, Corporate Governance/Internal Audit, Communications, HR, Staff Relations and Legal Services Apprenticeship training will continue to be centrally managed and administered by FÁS. Apprenticeship Services Units are being re-configured in the FÁS areas that will be transferring to ETBs in 2013 to ensure minimum impact on apprentices and employers Deactivation of the existing Legacy Awards will continue in 2013 and the development of approximately 25+ courses leading to FETAC Common Awards that are offered through the FÁS training centre network will be completed With regard to CTCs the focus will continue to be on value for money; corporate governance and child protection; retention management and improved progression outcomes. With regard to STPs, the new budget bidding process will continue in 2013. A national review of LTIs will be completed in 2013 and key outcomes will inform decisions regarding the viability of each LTI The Planning and Development Unit will lead the FÁS business planning process and will be tasked with developing and publishing a future 5 year strategy for FET and a 3 year SOLAS Strategic Plan The Skills and Labour Market Research Unit (SMLRU) will publish a number of reports in 2013 including; National Skills Bulletin 2013, Follow up Survey of FÁS participants 2013; Monitoring Ireland’s Skills Supply. With regard to the preparation for the establishment of SOLAS, the unit will develop the capacity to produce operational and additional evaluative research. The data on FET outputs will be dependent on the appropriate IT infrastructure, course and learner database The National Programmes and Standards Unit will manage a range of areas including Momentum projects (for 6,500 longer-term unemployed persons), Contracted Training, Training Standards System (TSS), eCollege (for 12,000 unemployed persons), Wider Horizons Programme and the Libraries Project while the Operations Division will continue to manage the Construction Skills Certification Scheme (CSCS), Quarrying Skills Certification Scheme (QSCS) as well as SafePass. Endorsed by the FÁS Board – March 2013. Page 56 3.1 Corporate Services 3.1.1 Information Technology (IT) In 2012, the IT unit continued to support, develop and implement all IT systems for both FÁS and DSP and ensuring compliance with the Department of Finance pre-requisites, restrictions, guidelines and advice notes etc. as published. In 2013, the IT unit will continue to work on the provision of support systems for FÁS training centres prior to and post transfer to the ETBs. This will include: Learner registration, payments, activity recording and certification Relevant systems to training centres for the management of learners (course recruitment, TAPS, TACs, RCCRS etc.) in a managed and secure network infrastructure for all staff and a managed internet service for trainees. The guiding principle will be that existing systems will continue as is in 2013 and that any changes undertaken will be limited to allow systems to reflect new organisational structures. There is a substantial work in supporting all training support systems and adapting systems, where appropriate, for the emerging environment. This is coupled with a major infrastructure project in 2013 over a 6-month period to move data centres and set up new facilities due to the possible relocation from HO. With regard to the preparations for the establishment of SOLAS, work will continue on systems which will support both SOLAS and ETB information requirements. Significant development work will be required in 2013 in order to provide integrated services for SOLAS business support. A project to provide a national course database and a course calendar and schedule facility for FET which will extend the range of target courses for Intreo training referrals is underway and will be a priority for 2013. With regard to DSP, all agreed development work has recently been completed and any new developments on FÁS IT supported systems will cease during the first quarter of 2013. All other support will terminate as per the MOU with DSP at the end of 2014. Finally, in the context of the possible relocation of the current FÁS HO facility, the potential risks to business continuity due to IT system not being available include: Potential systems failures or unavailability resulting in non-payment of scheme participants, trainees, staff, creditors and others Systems not available e.g. to facilitate course recruitment, certification, inability to record activity DSP services to employers and jobseekers impacted through e.g. the failure of client services, kiosks, JobBridge and Jobs Ireland. 3.1.2 Finance The Finance Unit will continue to provide a financial accounting 164, management accounting and EU financing service165. It will also manage the European Globalisation Fund ‘TalkTalk’ programme, maintain and co-ordinate renewal projects for FÁS owned premises (subject to funding), undertake procurement of goods and services and capital items at best price and safeguarding existing assets. 164 Accounts payable/receivable, Payroll, General Ledger, Travel and Subsistence, Contracted trainer payments. For example liaising with DES re FÁS funding, processing ESF/European Globalisation Fund claims to DES, preparation of monthly activity reports for the FÁS Board. 165 Endorsed by the FÁS Board – March 2013. Page 57 With regard to 2013, the Finance Unit will complete the roll-out of the contracted training payments to all of FÁS regions. Currently, a number of DSP schemes (Community Employment, the Job Initiative scheme and the Wage Subsidy scheme) are interfaced and payments are processed through the FÁS financial systems. Plans are underway to transfer these processes to DSP systems during 2013. Work is on-going to devise and agree interim arrangements for the transfer of administration functions and systems currently being provided by the Finance Unit, to the newly established ETBs. In addition, reporting arrangements with regard to HO Finance and ETBs will need to be finalised as well as the appropriate structure for a Finance function within SOLAS. 3.1.3 Pensions On a day to day basis, the Pensions department provides benefit statements; deal with transfers, purchases, and pension adjustment orders. In addition, it provides annual benefits statements, annual pension declarations. This year all relevant staff files were transferred to DSP and when established all relevant files will be transferred to ETBs and to SOLAS as per the agreed interim arrangements. 3.1.4 Corporate Health and Safety The Corporate Health and Safety Unit provide support and assistance to local management in meeting its obligations under the Health and Safety Management System and relevant legislation. Serious accidents and incidents are reported from each training centre to the Corporate Health and Safety Unit. FÁS as an organisation has an excellent record in terms of reported accident levels. The graph below shows that the Total Accident Frequency Rate (TAFR) for FÁS and is significantly below the national rate as outlined in Figure 1 below: TAFR 2007 - 2010 35 30.1 30 25 21.4 Rate per 1000 22.5 20 17.1 National FAS 15 10 5 2.56 3.18 1.53 0 2007 2008 2009 0.56 2010 Year In 2013, the Corporate Health and Safety Unit will continue to provide support and assistance to training centres in the implementation of the FÁS Corporate Health and Safety Management System. In particular, it will work with training centres to ensure that they are at the leading edge in terms of Health and Safety Management, as they transition into the new ETB structures. It will also ensure that SOLAS when established is compliant under health and safety legislation. Endorsed by the FÁS Board – March 2013. Page 58 3.1.5 Corporate Governance/Internal Audit (IA) The IA unit completed in excess of 60 audits in 2012 supported by contracted external auditors. The unit have agreed the audit plan for 2013 and will liaise with the C&AG re the FÁS year-end audit 2012. The team will track and ensure the implementation of all audit recommendations during 2013. 3.1.6 Communications The Communications Unit will continue to provide secretarial support to the Board and the SMTC. It will support the establishment of the SOLAS Board and the new corporate identity for SOLAS and will develop an IT-based support system in 2013. A responsive service to media/press queries will continue to be a priority as will the publication of the annual report and communications support to FÁS units. The FÁS website will be disassembled and the new SOLAS website developed as the primary platform for internal and external communications. 3.1.7 HR The HR Unit assisted the transfer of 700+ staff to DSP in 2012 and a number of new policies were implemented including the Absence Management, Disciplinary and Grievance policies. The main priorities for 2013 include the management of the transfer of staff to the ETBs, develop the SOLAS staffing plan, establish an IR form for transfer and change, manage the re-deployment programme and deal with IR issues. 3.1.8 Staff Relations Staff Relations negotiated the revision of the FÁS and SIPTU Industrial procedures Agreement and the FÁS and SIPTU Memorandum of Understanding as well as the revision of the FÁS IR procedures with AHCPS, PSEU and CPSU. The Unit provides on-going IR support to FÁS management and also represents FÁS, as required, at third party hearings including the Labour Relations Commission, Labour Court, Rights Commissioners, Employment Appeals Tribunal, and the Equality Tribunal Hearings. The Unit devised a new performance management and development system which will be rolled out during 2013. The Unit will contribute and influence the IR Forum in relation to staff transferring to ETBs and to SOLAS. 3.1.9 Legal Services The Legal Service Unit completed the legal transfer of 65 properties in 2012 and insurances have now been split between the State Claims Agency and the insurers. The priorities for 2013 will include the implementation of the records management policy, maintain the services to the units e.g. legal/insurance advice, FOI and PQs. The unit will continue to liaise with Government departments in relation to the creation of SOLAS and seek to reduce its legal fees through negotiation and through the use of the Legal Services Framework. 3.2 Training Provision 3.2.1 Apprenticeship Training See Section 4 of this Plan. Please note the existing apprenticeship support processes under the leadership of the Apprenticeship Services Unit are being re-configured based on the ETB catchment areas and in the FÁS training centres that will be transferring to ETBs in 2013, for example, companies in the south west region will now be allocated to Cork and Kerry based on the ETB structure as opposed to the FÁS regional structure. The purpose of this reconfiguration is to ensure minimum impact on apprentices and employers. Endorsed by the FÁS Board – March 2013. Page 59 3.2.2 Adult Training FÁS will continue to deactivate its existing Legacy Awards in 2013. The Unit will complete the development of approximately 25+ courses at levels 4 to 6 leading to FETAC Common Awards and will continue to develop assessments for awards that are offered through FÁS training centres. The FÁS National Course Database (NCBD) will be maintained and enhanced, where appropriate. Third party certified programmes will be reviewed and updated. A review will also be undertaken of FETAC Level 3 validated programmes. Curriculum and assessments will be modified, where appropriate, in response to feedback via the internal FÁS TSS Issues Log. The Unit will expand the register of curriculum and assessment developers also. FÁS will continue with its work of appraising programme applications for validation by FETAC, co-ordinating the programme approval process and ensuring that procedures and criteria agreed through the FETAC Programme Approval Agreement are applied and implemented appropriately. In 2013, work will continue on the self-evaluation of eighteen FÁS programmes and related services in line with the FÁS Quality Assurance agreement with the Further Education and Training Awards Council (FETAC). The FETAC Monitoring Report recommended an “organisation-wide staff development in assessment practice, programme development, quality and standards”. To this end, FÁS has developed two training programmes focused on assessment practice. The pilot for the Level 6 commenced in September 2012 and the pilot for Level 7 commenced in November 2012. Availability of these training initiatives will continue into 2013. 3.2.3 Community Based Training Community Training Centres (CTCs) An Innovation Strategy initiated with CTCs at both national and local level will continue in 2013 with a strategic focus on: Value for money Corporate Governance & Child Protection Retention management and improved progression outcomes Training relevant to both the labour market and further educational training opportunities for early school leavers primarily from 16 to 21 years of age. Value for Money With regard to value for money, the Business Planning and Budget Bidding model for CTCs will continue to be implemented by FÁS in 2013. Budgets applied to CTCs are based on staff costs, maximum operational cost per day and training allowances. The process has resulted in a significant reduction in CTC training costs. Corporate Governance Excellence in CTC Corporate Governance has been implemented through IACTO to provide the 38 Boards of CTCs with the capacity to monitor and improve legal and contractual compliance. The objective of the initiative is to provide Boards of CTCs with the tools and supports to monitor and improve the legal and contractual compliance of CTCs as well as benchmark practice in board governance and the management operations. A support measure to ensure continuation of the governance initiative will be implemented in 2013. Endorsed by the FÁS Board – March 2013. Page 60 Child Protection To enhance the capacity of the CTC network to meet its legislative responsibilities in relation to child protection and welfare, the training commenced in 2012 will continue in 2013 with an emphasis on the reporting requirements of CTC personnel. Retention Management/Progression Outcomes A specific literacy/numeracy initiative is being implemented to support CTCs experiencing difficulties in literacy and/or numeracy provision. Funding is provided to support one-to-one tuition and group literacy training. In 2013 this initiative will be devolved to the regions to manage on a local level, to facilitate the implementation of an integrated literacy model in CTCs. Training Relevance In 2013 the development of training programmes for learners in community training i.e. CTCs, LTIs and STPs will continue with particular emphasis on extending the range of modules available at FETAC levels 3, 4 and 5 and related assessments in 2013. A wider range of vocational modules is required to match the individual aptitude, interest and employment aspirations identified in Individual Learning Plans (ILPs). Community Training Providers will have continued access to programme specifications and learner resources through Moodle which is supported by the Community Training Unit. This approach provides increased progression pathways by providing more opportunities for learners to achieve a major award. The range of modules in development is expected to assist in achieving increased level of retention on these programmes and ensure the maximum utilisation of resources within Community Training. The development of curriculum and assessment materials will be achieved through the engagement of curriculum writers from the established register of curriculum writers, contracts with independent subject matter experts as well as the development of collaborative arrangements with second providers in the development of curriculum and assessment material. Specialist Training Providers (STPs) The new budget bidding process implemented with STPs in 2011 and 2012 based on the achievement of agreed objectives and targets for training service provision for people with disabilities will continue in 2013. A new learner support, training and funding model will be introduced through a pilot tendering process from 2013. The outcomes will be reviewed prior to further roll-out. The STP business objectives have been updated for January-December 2013 for implementation by the regions and STPs. Local Training Initiatives (LTIs) A national review of LTIs will be completed in 2013. This involves a comprehensive assessment of the relevance and effectiveness of each existing LTI. The outcomes of the review will inform decisions regarding the viability of each LTI. Key results include the restructuring and redirection of projects to ensure optimum delivery of training and related services to disadvantaged learners. Endorsed by the FÁS Board – March 2013. Page 61 3.3 FET Strategy 3.3.1 Planning and Development The Unit will develop the FÁS Service Plan for 2013 and will be tasked with developing and publishing a future five year for FET and a three year SOLAS Strategic Plan, incorporating an implementation plan, within 6 months of the establishment of SOLAS. The Unit will then become responsible for FET planning. 3.3.2 Skills and Labour Market Research Unit (SMLRU) The SMLRU will publish the following reports in 2013: National Skills Bulletin 2013 Follow up Survey of FÁS course participants 2013 Monitoring Ireland’s Skills Supply: Trends in Education and Training Outputs 2013 Vacancy Overview 2012 Regional Labour Market Bulletin 2013 EGFSN Sectoral Study 4 reports for CEDEFOP (National profile of Irish VET system, VET policy in Ireland, Early school-leavers, a report topic to be decided) Occupational Employment Forecasts (subject to ESRI producing its Mid-Term Review) Apprentice Forecasts 2013-2018. The Unit will continue to carry out research and provide advice on an on-going basis and will respond to shortages identified in the National Skills Bulletin 2013. The National Skills Database (NSD) will continue to be maintained, coded and administered in 2013 and job announcements will be monitored on an on-going basis. The Skills Portal will be updated and maintained to ensure the availability of labour market information in a user friendly on-line format ensures wider utilisation of produced research and information maintained in the NSD by Government bodies and wider public. The unit will participate in national and international labour market events. With regard to the preparation of for the establishment of SOLAS, the unit will develop the capacity to produce operational and evaluative research. The data on FET outputs will be dependent on the appropriate IT infrastructure, course and learner database. National Programmes and Standards (NPS) 3.3.4 Momentum Momentum, the new labour market education and training fund was officially launched by the Minister for Education and Skills on December 18th 2012. Momentum is part of the Government's 2012 Action Plan for Jobs initiative for which €20 million, will be administered by FÁS, through the National Training Fund, to approximately 6,500 longerterm unemployed persons. Momentum is considered the successor to the 2010 Labour Market Activation Fund (LMAF), and the recommendations of the independent evaluation of the original LAMF are being fully implemented in Momentum. Further details of the programme are outlined in Section 5. Endorsed by the FÁS Board – March 2013. Page 62 Contracted Training In addition to administering Momentum, the unit will continue to support and maintain the Contracted Training System for all training centres and manage the Contract Training Tender List. It will also prepare and maintain a web based portal which will be available for training centres after they transfer to the ETBs and will continue to maintain the policy support function for Garda Vetting. 3.3.5 Training Standards System (TSS) In 2013, the TSS Unit will continue to support and maintain the TSS system and portals on a new web server. Certification audits and organisational internal monitoring of the TSS will continue to be implemented until the training centres transfer to the relevant ETB. The unit will report on the status of the FÁS Quality Assurance Action Plan submitted to FETAC in response to the findings and recommendations of the FETAC Monitoring Report. Following a review of the pilot conducted in December 2012, the Unit will support Apprenticeship Services implement an enhanced EA process in the Institutes of Technology and Colleges of Further Education for Apprenticeship Phases 4 & 6. In preparation for the Training Centre transfer to ETBs, the Unit will support the implementation of the FÁS second provider paper on “QA principles and arrangements” which will include briefing and training of staff dealing with the devolvement of a number of quality assurance tasks some of which were previously managed by the central unit. These tasks include for example, co-ordination of EA and conduct of certification audits. The Unit will support the training centres pre and post transfer to the ETBs. In preparation for the establishment of SOLAS, the unit will research possible ‘investment assurance’ models for SOLAS, with regard to the assurance of the investment of funding. The Unit will ensure that the QA arrangements for central programmes under SOLAS governance are available via the dedicated portal. The development of systems will continue where appropriate and will include the test event notification and results capture system project (TENRCS) and also the learner access to results on-line project. The Unit will continue to maintain and support the Results Capture and Certification Request System. 3.3.6 eCollege The Unit will continue to maintain the range of training programmes on the online platform www.ecollege.ie and will continue to support approximately 12,000 clients annually. The unit will continue to monitor on-line course activity and support the e-Tutor service supporting all clients utilising the service. The Unit will plan, organise and schedule the hosting of Moodle 2 as a scalable platform for on-line delivery, develop an on-line course section tool and increase the number of online courses during 2013. The unit will continue to support the training centre network in terms of the delivery of blended learning courses and access to content and resources for CTC clients. The multiple Moodle boxes in training centres will be replaced with a central virtual server and eCollege will work more generally with the ETBs to promote synergy and integration of eLearning services and platforms. The focus of the Unit will continue to be the provision of an innovative and cost effective, flexible training delivery mechanism for jobseekers. The unit will continue to carry out the training standards function for all on-line courses and in addition, for the Environmental and Film & TV courses during the transition phase. Endorsed by the FÁS Board – March 2013. Page 63 3.3.7 Wider Horizons Programme and the Libraries Project The Wider Horizons Unit will liaise with the Department of Foreign Affairs, the Department of Education and Learning in Northern Ireland, the Secretariat, the International Fund for Ireland and the FÁS regions to manage the FÁS closure plan for the Wider Horizons programme. The Unit will oversee and support all activity and finalise all administration of the programme The Unit will also co-ordinate and support the delivery of the Libraries Project 166, work directly with the training centres involved in the programme and evaluate the Equal Skills programme and delivery model. 3.4 Construction Skills Certification Scheme (CSCS) and Quarrying Skills Certification Scheme (QSCS) A review of SafePass, CSCS and QSCS programmes was commissioned 167 by FÁS in 2012. In summary, the review concluded, inter alia, that the delivery of SafePass, CSCS and QSCS does not fit with the strategic remit of SOLAS and this presents a number of challenges for the organisation in terms of continuing to deliver these programmes and identifying suitable alternative arrangements for these programmes. A number of proposed options for the future of the SafePass programme will be reviewed in 2013.The challenges facing the programmes in terms of readiness to transfer should be dealt with first. In the interim and with regard to CSCS and QSCS, the Unit will provide a central web-based facility for accessing course material and introduce a new CSCS/QSCS Code of Conduct for providers. All existing procedures for renewal of CSCS/QSCS operator’s registration cards and for renewal of Approved Training Organisations will be reviewed and training provided as appropriate. Agreements with the Construction Industry Training Board (UK) will be maintained and the expansion of monitoring activities implemented. The Unit will maintain the IT database for all Approved Training Organisations and process applications for recognition of qualifications in compliance with S.I. No. 139/2008 Regulations. The unit have also proposed options for the future of the CSCS/QSCS programme to be reviewed in 2013. SafePass The SafePass Unit will continue and complete the roll-out of SafePass version 6 in 2013 and deliver the SafePass renewal training to tutors, as required. The Unit will also continue to monitor the delivery of SafePass training and the monitoring process. Non-conformance procedures will be implemented and the SafePass code of conduct and the operating procedures will be revised. It is planned to outsource the card administration process/system in 2013. The unit have also proposed options for the future of the Safe Pass programme to be reviewed in 2013. 166 167 Access to ICT/Digital Literacy in conjunction with the Library Council of Ireland. Review of SafePass, CSCS and QSCS Programmes, Final Report, July 2012, Deloitte. Endorsed by the FÁS Board – March 2013. Page 64 Endorsed by the FÁS Board – March 2013. Page 65 Section 4 Apprenticeship Training Section 4 Summary The review of the Apprenticeship Programme was initiated by the Department in 2012; the second stage of the review process will be undertaken in 2013 and will involve a consultation phase with relevant stakeholders. There was a slight increase in registrations from 1,204 in 2010 to 1,302 in 2011, and a similar level of registrations occurred in 2012. However within programmes there has been an increase in demand for Engineering and Motor trades with ‘wet’ trades in construction still ‘flatlining’ In 2013, apprenticeship programmes will continue to be provided for an estimated 1,500+ new registrants and more generally for an existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training of their apprenticeship The budget for Apprenticeship is €30.3m and this compares to €35.5m (revised Budget) in 2012 The population of redundant apprentices was 2,600 at the end of 2012 (56% are in construction-related trades while 21% are in the electrical trade). Existing initiatives introduced will be continued in 2013 to ensure that a significant cohort of this redundant apprentice population can complete their apprenticeship A number of significant developments have taken place to keep the apprenticeship curriculum relevant to changing work practices, emerging technological development and the introduction of new legislation. For example Brick and Stonelaying Apprenticeship has been amended to reflect new content while the Aircraft Mechanics Curriculum has been realigned to accommodate new European Regulations A systematic review of the national apprenticeship curriculum commenced in 2012, and the revised curriculum is expected to be completed in 2013 In 2012, applications were received from 376 individuals who wished to have their qualifications/experienced recognised under the Recognition of Prior Learning (RPL) arrangements, and 139 applications were approved, with 119 in progress. It is anticipated that approximately 250 applications will be handled in 2013 In 2012, in the region of 1,300 eligible redundant apprentices had progressed to ‘offthe-job training’ phases of their apprenticeship as a result of the initiatives introduced In 2012, 1,385 redundant apprentices have completed the Redundant Apprentice Placement Scheme (RAPS) with a further 386 in training. It is planned to review the RAPS eligibility criteria and a provisional budget of €3.9m for approximately 1,000 redundant apprentices is being considered for 2013 A number of additional initiatives have been implemented to progress redundant apprentices. Endorsed by the FÁS Board – March 2013. Page 66 4.1 Trends in Apprenticeship Training FÁS currently retains the statutory responsibility for the organisation and control of designated apprenticeships by the powers conferred on it by the Industrial Training Act 1967 and the Labour Services Act 1987-2009. The Department of Education and Skills announced in 2010 that a review of Apprenticeship Training would be undertaken under the auspices of the Department. In anticipation of this review, FÁS management proposed a number of adjustments to the Apprenticeship Programme, which were presented to the National Apprenticeship Advisory Committee and the adjustments proposed have been endorsed by the Board of FÁS. The review of the Apprenticeship Programme was initiated by the Department in 2012; the second stage of the review process will be undertaken in 2013 and will involve a consultation phase with relevant stakeholders. FÁS welcomes the review of the Apprenticeship Programme in the context of the programme of international assistance (IMF/ECB/EU) to Ireland, as well as current and imminent Government reforms relating to the further education/training and the higher education/training sectors. These initiatives are required to meet a very challenging economic and labour market environment at home and rapidly evolving labour markets abroad. Apprenticeship is the recognised means by which people are trained to become craftspeople in Ireland. The main craft trades have been designated by FÁS and come within the scope of the Statutory Apprenticeship system. Statutory Apprenticeship in Ireland is organised by FÁS in co-operation with the Department of Education and Science, employers and unions. The level of new entrants (registrations) by employers reduced significantly in the period 20062011 from 8,306 to 1,302 respectively. There was a slight increase in registrations from 1,204 in 2010 to 1,302 in 2011, and a similar level of registrations occurred in 2012. However within programmes there has been an increase in demand for Engineering and Motor trades with ‘wet’ trades in construction still ‘flatlining’. Figure 2: Trends in Apprenticeship Registration 2001-2012 Endorsed by the FÁS Board – March 2013. Page 67 In 2013, apprenticeship programmes will continue to be provided for an estimated 1,500+ new registrants and more generally for an existing apprentice population of approximately 9,000 at various stages of both on and off-the-job training of their apprenticeship. The budget for Apprenticeship is €30.3m and this compares to €35.5m (revised Budget) in 2012. The population of redundant apprentices was 2,600 at the end of 2012 (56% are in construction-related trades while 21% are in the electrical trade). Existing initiatives introduced will be continued in 2013 to ensure that a significant cohort of this redundant apprentice population can complete their apprenticeship. In that regard it is worth noting that the Rules of Apprenticeship relating to the sequential training for redundant apprentices have changed for the moment, whereby an individual who had to secure employment on Phase 3 before proceeding to Phase 4, can now proceed to Phase 4 without completing Phase 3. 4.2 Keeping Apprenticeship Relevant A number of significant developments have taken place to keep the apprenticeship curriculum relevant to changing work practices, emerging technological development and the introduction of new legislation. For example, the Brick and Stonelaying Apprenticeship has been amended to reflect new content while the Aircraft Mechanics Curriculum has been realigned to accommodate new European Regulations. The Plumbing Curriculum has amalgamated content in Phase 2 to reflect current industrial practices, while new modules on the handling of F-Gases for the Motor Trades, Refrigeration and Air Conditioning and Electronic Security Systems have been introduced. Other important work continues with the finalisation of Phase 4 and 6 assessments (version 1 and version 2), the introduction and implementation of “Test Bank” randomly-generated paper-based assessments across all 25 crafts; the development of the conversion programme and assessment for redundant Phase 5 apprentices (Plumbers and Electricians). A systematic review of the national apprenticeship curriculum commenced in 2012, and the revised curriculum is expected to be completed in 2013 in the following trades: Heavy Vehicle Mechanic Electrical Plumbing Metal Fabrication Carpentry and Joinery. The review will also incorporate the recommendations of the National Apprenticeship Review Committee (NARC) and the requirements of FETAC including the development of national outcome standards and assessment instruments. These are capable of measuring apprentice performance against these standards. The review will be on-going and will in due course encompass all trades. The second tranche of trades for review in 2013, subject to resources, are as follows: Tool Making Mechanical Automation and Maintenance Fitting Refrigeration and Air Conditioning Motor Construction Plant Fitting. Endorsed by the FÁS Board – March 2013. Page 68 In 2012 applications were received from 376 individuals who wished to have their qualifications/experienced recognised under the Recognition of Prior Learning (RPL) arrangements, and 139 applications were approved, with 119 in progress. It is anticipated that approximately 250 applications will be handled in 2013. 4.3 Redundant Apprentice Initiatives The Redundant Apprentice register was reviewed in the last quarter of 2012, and records of apprentice who advised FÁS that they were not progressing in their apprenticeship were archived, and the register of apprentice population at the end of December 2012 was 2,600+ and of these 1,700 + have reached the standard in off-the-job training and the majority are in the final Phases of their apprenticeship and can progress to complete their apprenticeship. A further 900+ are required to re-sit their outstanding assessments before they can progress in their apprenticeship. In 2012 in the region of 1,300 eligible redundant apprentices had progressed to ‘off-the- job training’ phases of their apprenticeship as a result of the initiatives introduced. One of most successful initiatives is the Redundant Apprentice Placement Scheme (RAPS) whereby a redundant apprentice is placed with a private or public sector employer and provided with on-the-job training and assessments at Phase 3/5/7. In 2012, 1,385 redundant apprentices have completed RAPS with a further 386 in training. It is planned to review the Redundant Apprentice Placement Scheme eligibility criteria and a provisional budget of €3.9m for approximately 1,000 redundant apprentices is being considered for 2013. An independent review168 of the RAPS was completed in 2012 and the main outcomes can be summarised as follows: Slightly over 60% found a job, mostly in their own trade, either in Ireland or abroad One in three found a job in Ireland A total of 65% stated that the RAPS helped them to find a job in Ireland The financial benefits accruing to the Exchequer from the scheme were greater than the ‘short-term’ cost benefit scenario and ‘medium-term’ cost benefit scenario considered by the consultants. A number of additional initiatives have been implemented to progress redundant apprentices as follows: A “Competency Determination Mechanism169 (CDM) have been developed for eight trades as follows; Electrical, C&J, Brick and Stonelaying, Cabinet Making, Plumbing, Metal Fabrication, Painting and Decorating, Plumbing, (Motor Mechanics is in development). In 2012, 254 redundant apprentices had completed CDM, and additional capacity will be required to meet the expected demand for CDM for the electrical trade 168 The Costs and Benefits of the Redundant Apprentice Placement Scheme, December 2012. Fitzpatrick Associates Consultants. 169 For eligible redundant apprentices who have successfully completed Phases 1-7 but have a time deficit in meeting the minimum requirement of 4 years (208 weeks) for the Award of the FETAC Level 6 Advanced Certificate-Craft. Endorsed by the FÁS Board – March 2013. Page 69 In 2012, some 1,300 redundant apprentices commenced non-sequential off-the-job training in FÁS Training Centres, Institutes of Technology or Colleges of Further Education. In 2013, over 300 will commence similar training Overseas Placement – funding for the placement of 43 redundant apprentices with overseas employers has been approved by Léargas and 31 apprentices were placed in German companies (Magdeburg) in 2012 and a further 12 will be placed in 2013 Redundant Referred Apprentices - FÁS and the Institutes of Technology have developed a short duration refresher programmes for redundant referred apprentices to help prepare to repeat their outstanding assessments. This is expected to continue in 2013. Other Initiatives The Electrical Testing & Verification course responds to an identified industry need, whereby from June 2012, registered electrical contractors are required to have at least one electrician employed with a recognised qualification in Testing & Verification. The course, which carries City & Guilds certification, has the approval of the CER (Commission for Energy Regulation) 170. Since its inception in 2012, 79 unemployed electricians availed of training in this area. This is the first course of its kind in Ireland. The piloting of recognition of prior learning (RPL) process for the Electronic Security sector will commence during 2013. 170 The Commission for Energy Regulation is the regulator for the electricity and natural gas sectors in Ireland. Endorsed by the FÁS Board – March 2013. Page 70 Endorsed by the FÁS Board – March 2013. Page 71 Section 5 Training for Unemployed Persons (Adult and Community Training) Section 5 Summary Learners on FÁS programmes range from those who are disadvantaged in some way to those who are highly skilled. Courses are primarily aimed at those who have lost their jobs in the downturn, particularly those who have been out of work for a year or more (a long-term unemployed person) FÁS works closely with DSP to identify and address the training needs of unemployed individuals referred to FÁS by DSP A significant proportion of FÁS training places in 2013 is likely to be taken up by individuals under 25 years of age Long-term unemployed persons on the Live Register are a priority cohort for FÁS training in 2013 Around 75% of FÁS training will be delivered via the FÁS training centre network and the remainder is managed centrally by FÁS HO, including e-College and Momentum, the former is a national on-line service for delivering courses for around 12,000 unemployed persons while the latter consists of 85 high quality and relevant education and training projects focussing on skills development for identified job opportunities for up to 6,500 individuals who are longer-term unemployed The alignment of many FÁS training programmes, with evolving labour market needs, is evidence-based and focussed on meeting identified job opportunities particularly in IT, energy efficiency, engineering, administration, personal services and sales marketing. Outcomes from FÁS courses are largely positive in a very challenging economic environment In 2012, the IT sector accounted for over 20% of all vacancies advertised through www.irishjobs.ie for example, programmers and software developers. Other vacancies advertised included book keepers, wages clerks, sales executives and business and related associate professionals such as logistics analysts and compliance administrators. With regard to the DSP/FÁS Jobs Ireland vacancies, those that appeared most frequently were care workers, home-carers (10% of the total), sales representatives and agents and kitchen/catering assistants FÁS will continue to group its training provision under a revised course category framework based on a career-themed approach to training, referred to as career training clusters The optimum balance of FÁS training provision, agreed by the FÁS Board, is that over half of total number of beneficiaries will take up places on market-led courses (including Momentum projects), around 30% will take up client-led courses in anticipation of an increase in DSP training requirements while around 5% will take up premarket-led courses including bridging, foundation and introductory-type training. The remainder will be offered supported training through CTC, STP and LTI programmes FÁS will carry out a follow up and placement survey in 2013 relating to a sample of FÁS participants. The sample will be larger than in previous surveys Preliminary analysis of certification data available shows that certificates awarded to FÁS participants in 2012 will exceed 79,000. Endorsed by the FÁS Board – March 2013. Page 72 5.1 How FÁS training will be delivered? Up to 75% of FÁS training activity is delivered via the FÁS Training Centre network and the remainder is provided or administered by FÁS head office. FÁS staff will continue to provide almost all of the training based in the training centres (20%) 171. A large volume of FÁS funded training is also provided by private and public ‘not for profit’ training providers (referred to as second providers) who deliver training on behalf of FÁS. A summary of the main categories of FÁS training provision with examples of training courses is outlined in Appendix 1. The total of new entrants into FÁS training in 2013 is estimated at around 60,000 which is slightly down on the 2012 level of 62,800. It is proposed that 7,000 long-term unemployed persons will start on FÁS courses such as Specific Skills Training, Traineeship, Bridging programmes, Specialist Training programmes and Local Training Initiatives and 6,500 longterm unemployed persons will start on Momentum projects. It is important to note that the flow of new entrants as a result of referrals from DSP occurs in all twelve months of the year, facilitating timely training interventions for DSP clients. The available capacity in each month may, however, fluctuate for operational reasons and to meet a recurring increase in demand around September/October of each year 172. See Figure 3 below: Figure 3: FÁS Course Calendar 14000 12000 10000 8000 6000 4000 Places available on a monthly basis 2012 Places available Jan- April 2013 2000 0 Source: FÁS Course Calendar 2012 and FÁS Course Calendar 2013. Places for 2013 on Calendar as at 26th February 2013. Courses are scheduled throughout the calendar year. IT courses account for over one third of the total number of places available on the FÁS course calendar for the period Jan-April 2013. Computer application courses, including basic 171 Including Phase 2 of the Apprenticeship programme. Every effort is made by FAS to upload its planned courses onto the FAS Course Calendar well in advance of the start date. This facilitates planning by FÁS and the work of the DSP Employment Services Officers, who have access to the Calendar with regard to guidance, course information and course referrals to FÁS training. 172 Endorsed by the FÁS Board – March 2013. Page 73 IT courses account for around 60% of the IT places while more advanced computer hardware and software development type courses account for the remaining 40%. For the same period, pre-employment courses account for around 10% of the total number of places available on the FÁS course calendar with jobs-club and career development type training accounting for the majority of these places. Healthcare and personal services also accounts for around 10% of the total places on the course calendar to April 2013. In striving to provide the optimum balance of training provision with reduced resources across the various FÁS programmes, including Momentum projects, 2013 will see an overall decrease of 5% in the level of new entrants (60,000) compared to 2012 as outlined in Figure 4 below: Figure 4: New Entrants173 into FÁS programmes New entrants into FÁS programmes 2012 & 2013 25,000 20,000 15,000 2012 2013 10,000 5,000 0 FÁS Programmes New entrants in 2012 Specific Skills Training Traineeship Other full-time Community Training Evening Courses On-line Momentum Total 16,200 3,100 4,000 7,000 23,000 9,500 62,800 Estimated new entrants in 2013 13,500 3,000 3,000 5,000 17,500 11,000 6,500 59,500 Note: Figures are rounded up. On-line estimates for 2013 include estimated new entrants for Blended programmes. 173 New entrants for 2013 are estimated using estimated 2013 beneficiary numbers less the number of participants on courses at 31st December 2012. Endorsed by the FÁS Board – March 2013. Page 74 High demand for certain courses was identified by DSP through the FÁS business planning consultation process. Details are outlined in Table 2 below. In summary, 2013 shows a decrease of 25% from the 22,000 course places made available for this demand in 2012 representing a 7% decrease as a proportion of the reduced beneficiary target for 2013. Table 2: Training needs identified by DSP Type of Training Training places on FÁS course calendar for 2012 Basic Computers and ECDL Jobs Club/Career Planning Occupational First Aid Security/Door Security SafePass TOTAL As a % of total new entrants As a % of total beneficiaries 10,900 2,800 3,000 3,300 2,000 22,000 35% 29% Training places on FÁS course calendar (as at 19th February 2013) 10,400 4,000 1,000 800 nil 16,200 27% 22% While the number of basic computer and ECDL type places has largely been maintained in 2013 at around 10,000, there has been a sharp decrease in the number of places reserved for security guarding/door security training which is down from 3,300 in 2012 to 800 in 2013. The Private Security Association is of the view that this industry is not in a position to continue to absorb high levels of new entrants. On the other hand, there will be an increase in places allocated to jobs-club and career development training from 2,800 places in 2012 to over 4,000 in 2013. There will be no SafePass provision on offer by FÁS during 2013 while places for occupational first aid training have been reduced by two thirds from 3,000 to around 1,000. The level of training places on offer will be reviewed from time to time during 2013. In that regard, senior FÁS operations management have agreed arrangements to review training needs with their DSP counterparts at regular intervals. 5.2 Profile of Participants on FÁS courses Learners on FÁS programmes range from those who are disadvantaged in some way to those who are highly skilled. Courses are primarily aimed at those who have lost their jobs in the downturn, particularly those who have been out of work for a year or more (a long-term unemployed person), as well as those who find it increasingly difficult to enter or re-enter the labour market. In 2012, approximately 40% of the training places on FÁS courses were taken up by individuals under 25 years of age. While FÁS mainstream training is open to people with disabilities, FÁS continues to provide specialist training provision for persons with disabilities who require a greater level of support than may be available in mainstream provision. FÁS continues to provide literacy supports, both integrated literacy and dedicated literacy provision in that regard. In addition, FÁS continues to provide training places in Community Training Centres (CTCs) for unemployed early school leavers, primarily from 16 to 21 years of age, and through its Local Training Initiatives (LTIs) continues to reach out to marginalised individuals, as a primary focus. Endorsed by the FÁS Board – March 2013. Page 75 The majority of FÁS courses are certified by FETAC with the remainder certified by other recognised Awarding Bodies such as the City and Guilds of London and accredited vendorapproved certification such as for example ICS, Microsoft and Comptia. FÁS courses are delivered during the day, during the evening and on-line through its network of training centres, community based training facilities and approved private and public second-provider training organisations. FÁS works closely with DSP to address the training needs of the priority cohorts identified by DSP. Past experience indicates that, in general, most FÁS courses will have many individuals who will meet the criteria pertaining to one or more of the priority cohorts 174. eCollege is a national on-line service for delivering courses for unemployed persons. It provides a range of on-line courses with tutor support to individuals with internet access175. There is a small minority of learners who pay an on-line fee for their course. However, the primary target group are unemployed persons who are granted a fee-waiver. FÁS eCollege remains a popular and flexible training alternative for many unemployed learners. Over 12,000 learners on 30+ courses received training in 2012. A similar level of service is planned for this year. The majority of courses are IT related. Applicants can access their course within a week of application. An e-Tutor service is provided for learners taking certified courses while a 24/7 content support service is also available. 5.3 Momentum Momentum will consist of 85 high quality and relevant education and training projects focussing on identified job opportunities. The projects will be delivered by a mix of 37 public and private contractors for up to 6,500 individuals who are long-term unemployed. FÁS programmes are validated and/or delivered under the appropriate quality assurance agreement that FÁS has with, for example, FETAC, City and Guilds and Comptia. However, Momentum projects will be delivered by providers under their own existing quality assurance agreements with the relevant awarding bodies. Momentum funding is used to provide solutions, proposed by providers and approved by FÁS, to meet the needs of both long-term unemployed individuals and employers within the context of four themes and across ten geographic regions nationally. The themes are as follows: Theme 1: Theme 2: Theme 3: Theme 4: ICT, Digital Media, Gaming, Telecommunications Transport, Distribution and Logistics, Sales and Marketing Health Care, Social Services, Manufacturing, Natural Resource Energy Conservation, Food production and Processing Under 25ʼ s Individual needs, placement, progression and employment across the occupation themes. 174 For example an update report to the FÁS Board in December 2011 noted that, 64% of starters on the training programmes were aged under 35 years of age while a further 14%, though aged over 35, had low levels of education (cumulative 78%). A further 7%, though aged over 35 and with relatively higher education (Leaving Certificate plus) were in occupations affected by restructuring174 (cumulative 85%). A further 12%, though over 35 years of age and not in any of the categories above, were on the Live Register174 (cumulative 96%). With regard to young people, 40% of starters were aged under 25. 175 The FÁS ‘Net College’ brand, the pre-cursor of ‘eCollege’ was established in June 2000. Endorsed by the FÁS Board – March 2013. Page 76 The 10 regions are as follows: o Dublin North o Dublin South o Kildare, Meath, and Wicklow o Carlow, Kilkenny, Tipperary South, Waterford and Wexford o Cork and Kerry o Clare, Limerick, and Tipperary North o Laois, Longford, Offaly, and Westmeath o Galway, Mayo and Roscommon o Cavan, Louth and Monaghan o Donegal, Leitrim and Sligo. Momentum projects adopt a delivery and outcomes-based model that references international best practice in its adaptation to the Irish context. A key element within this approach is the transfer of risk176 onto the contractor. The payment system is based on deliverables at each stage of the process and specified progression or employment outcomes at the end of the programme. Other structural design features include: Active response to local labour market needs Connection with and commitment from employers Flexible delivery of employment/employer focused training Placement duration significantly greater than for traditional courses and Focus on progression and employment outcomes, including participant supports for two months after programme delivery. Examples of Momentum projects by career training cluster are provided in Section 6. 5.4 Evidence-based FÁS training provision The alignment of many FÁS training programmes, with evolving labour market needs, is evidence-based. This is facilitated by FÁS’ internal resource namely, the National Skills Database (NSD) 177, as well as research by the Expert Group on Future Skills Needs (EGFSN) and other relevant sources. These sources include national and international research on future skill needs, national and local labour market intelligence, legislative and regulatory environment, government policy, direct contact with employers and independent surveys on course outcomes commissioned by FÁS. Since its development, the NSD has been used to support the work of the Expert Group on Future Skills Needs, the National Skills Strategy and numerous sectoral studies, and of course the work of FÁS. These indicators do not provide an exact quantitative forecast of either the number of vacancies or the growth rate for a particular skills-set; however, using occupation by qualification as a proxy of skills, they do provide a robust indication of the relative employability of different skills sets in the short to medium-term. 176 For example: Financial and operational risks. The National Skills Database was developed in 2003 by the Skills and Labour Market Research Unit (SLMRU) in FÁS at the request of the Expert Group on Future Skills Needs. 177 Endorsed by the FÁS Board – March 2013. Page 77 These indicators come from both secondary and primary sources. The most important secondary sources on skills demand include the National Quarterly Household Survey (i.e. the Labour Force Survey); detailed data on vacancies from three separate data-bases; detailed data on immigration trends; and information on the skills profiles of companies who plan to set-up or expand in Ireland in the near future; and education and training data at course level. The FÁS data sources identify which occupations are expanding in both employment terms and in respect of the number of notified vacancies. FÁS has detailed data on employment and unemployment trends from 1998 to date and it has detailed vacancy trends for 2-5 years. Both the vacancy data and the employment data are available for a wide range of occupations. These occupations may be aligned to the different sectors, thus permitting a reasonable estimation of the current and short-term demand for occupations within that sector. With regard to the medium term, FÁS has an arrangement with the Economic and Social Research Institute (ESRI) on the basis of which the latter supplies to FÁS their total 5-year employment sector forecast and their employment forecasts for the main sectors of the economy from their 2-3 year medium-term review of the economy. Using a number of statistical techniques, FÁS translates these forecasts into employment forecasts for 17 sectors and 43 broad occupational groups. These forecasts provide an indication of how the demand for particular skills-sets will evolve over a 5-year period. 5.5 Keeping FÁS Training Relevant FÁS commissions an independent placement and monitoring survey 178 every 18-24 months to establish outcomes relating to learners participating on FÁS courses. The most recent such survey was published in 2012. The survey, identified outcomes that were largely positive in a very challenging economic environment and have been presented to Board. It is this major survey that has provided the basis for systematic programme evaluations in the past e.g. by ESRI. FÁS has reviewed both the timing of the survey and the size of the sample with a view to conducting the survey on an annual basis and increasing the sample to provide statistically reliable results in respect of the type of employment obtained by former trainees. The main outcomes of the most recent survey were: Employment Outcomes: 44% of training programme participants obtained employment after their programme. Of the training programmes, Traineeship had the highest placement rate into employment (67%). Just under a half of the participants on Specific Skills Training obtained a job after the programme. Please note that some former FÁS programmes that were surveyed have since transferred to DSP including CE and the Work Placement Programme 178 The survey provides detailed qualitative and quantitative data and it forms the basis for the calculation of a number of key impact indicators such as placement by programme type (a market orientated programme as opposed to a foundation type programme) progression rates and certification. It also distinguishes between overall placement and placement in relevant employment (i.e. using the skills acquired on the training programme). It also gathers data on the perceived usefulness of the training from a number of perspectives (e.g. did it assist in obtaining employment). The survey collects data on the pre training economic status of the participants and also their salient characteristics such as gender, age and (if unemployed) the duration of unemployment. This facilitates comparison between placement rates and survivorship rates from the unemployment register and the net employment rate for each client profile can be calculated, thus controlling for deadweight effects. Endorsed by the FÁS Board – March 2013. Page 78 Benefits of the Training Programme: As in previous years, providing new job skills, improving confidence, helping to identify job opportunities and improving interview skills were all rated positively by more than three out of four participants. A full copy of the report is available at www.fas.ie. A survey will be carried out in 2013 relating to a sample of FÁS participants. The sample will be larger than in previous surveys, rising from 1,500 to 2,000 participants, and will cover identified programme categories. A number of other innovations with regard to the survey will include more specific questions on employment status, hours of work, occupation, salary etc. Information gathered by annual follow-up surveys has the potential, over time, to inform SOLAS and the ETBs on of the most effective labour market interventions for different groups of job-seekers. In addition, the success of existing courses in terms of job placement, course waiting lists179 and the FÁS job vacancy databank provide valuable insights into the type of training that is likely to prove relevant and effective for both learners and employers. 5.6 Career-Training Cluster Framework To underpin the business planning process for 2013, FÁS will continue to group its training provision under a revised course category framework based on a career-themed approach to training - referred to as career training clusters180. This revised categorisation enables FÁS to determine the level of course provision within each cluster that is meeting identified current and evolving labour market skills. The framework has the following key elements; career cluster training model; occupational standards and qualifications; labour market information and intelligence that constantly refresh training course content to meet existing and future labour market needs. The framework is intended to provide greater clarity for learners on pathways to qualifications and work, improved efficiency over the existing training model and better employment outcomes for learners. The process of organising all training provision into a career cluster, training framework was implemented in 2012. The following career clusters are included 181: Cluster 1: Information technology Cluster 2: Transportation, distribution and logistics Cluster 3: Sales and marketing Cluster 4: Health, care and social services Cluster 5: Built environment Cluster 6: Financial services Cluster 7: Business administration and management Cluster 8: Manufacturing Cluster 9: Natural resources Cluster 10: Skills sampling/Supported training (training based in the community and provided via Community Training Centres (CTCs), Specialist Training Providers for persons with a disability (STPs) and Local Training Initiatives (LTIs). 179 As a useful indicator of ‘unmet’ client demand. A career cluster is a group of jobs and industry sectors that are related by skills or products. Career cluster training is a collection of courses that provides occupation-specific training to meet current and future job requirements. It enables the learner to compete for a job in that sector or assist an existing employee to keep their job or move from job to job within t hat cluster. A course within a cluster may be provided at any level, depending on labour market needs. 181 Additional clusters may be added from time to time to take account of new occupations and emerging technologies, work practices etc. 180 Endorsed by the FÁS Board – March 2013. Page 79 An example of the career training cluster for IT is set out below: Table 3: Career Training Cluster – IT Software Networks development Network Games Technician Programmer PC Support Operating Technician Systems Designer Telecom/Network Computer Technicians Programmer Security Administrator Support and Services Technical Writer Web and Digital Web Designer Webmaster Film & TV Film & TV Technician Instructional Designer Help Desk Graphic Specialist Designer Technical Support 3D Animator Engineer Film and TV Technician Note: See Appendix 9 for the Career-Training Cluster Framework by type and family which can be modified and updated to reflect additional clusters in for example Tourism and Food/Beverages and for emerging occupations. The concept of a ‘Driver’ is applied to FÁS training courses to distinguish the primary purpose of the course: Courses that are Market-driven are primarily, but not exclusively, developed and offered to participants, who are capable of undertaking the training and certification to enable them to compete for identified job opportunities on completion of the course e.g. traineeships Courses that are Client-driven are primarily developed and offered to participants, who are capable of undertaking the training and certification to meet the wishes of the client who seek this training which may not be job specific in nature e.g. ECDL Courses that are Premarket-driven are courses are primarily developed and offered to participants who are not yet ready to undertake a mainline technical skills course (market-led) and would benefit by undertaking a relevant bridging or foundation type training course coupled with some supports Courses that are Supported and/or Skill sample-driven are primarily developed and offered to learners who require significant additional supports to access and undertake training as part of their agreed pathway to work e.g. Training in CTCs. It is a pre-requisite that potential applicants for market-led courses and client-led courses fully meet the pre-requirements for the course, so that there are reasonably good prospects that the skills and qualifications achieved on the course are translated into a job or improved capacity to compete in a tight jobs market. In that regard, FÁS works closely with DSP to ensure that relevant and up-to-date course information is accessible for learners. Endorsed by the FÁS Board – March 2013. Page 80 The initial proposed targets for FÁS training provision in 2013 by Driver for 2013 are outlined in Figure 5 below: 60 50 40 30 20 10 0 2011 2012 2013 Market-led 2011 (44%) 2012 (52%) 2013 (52%) Client-led 2011 (38%) 2012 (18%) 2013 (30%) Premarket 2011 (7%) 2012 (14%) 2013 (5%) Supported 2011 (11%) 2012 (8%) 2013 (13%) e.g. SST, Traineeship, Momentum, % eCollege e.g. Evening, % eCollege RAPS Libraries e.g. RTW, Bridging, Foundation e.g. CTCs, LTIs STPs The optimum balance of FÁS training provision, agreed by the Board, is that over half of total number of beneficiaries will take up places on Market-led courses (including Momentum projects). In addition, around 30% will take up Client-led courses, in anticipation of an increase in DSP training requirements while around 5% will take up Premarket-led courses including Bridging, Foundation and Introductory-type training. The remainder will be offered Supported/Skills Sampling training through CTC, STP and LTI programmes. 5.7 Metrics Effectiveness of vocational training 182 such as that provided by FÁS is usually measured through input indicators183, output indicators 184 and ‘hard’ and ‘soft’ outcome indicators185. FÁS strives, where possible, to use a combination of all three indicator types to measure the effectiveness of its training provision. The reason for the mix of indicators is that all courses cannot be subject to the same expectations with regard to ‘hard’ labour market outcomes 186, in particular, the rate of exits from a training course into a job. Furthermore, measuring ‘hard’ or ‘soft’ outcomes is not a straightforward process. For example, there are many definitions of what constitutes ‘a job’ and what constitutes an ‘employed person’187. In addition, there are a number of ‘softer’ outcomes for example in the areas of interpersonal skills, organisational skills and personal skills that, while often difficult to measure directly or tangibly, can be very important in helping individuals progress to 182 ‘Vocational education and training indicators project- EU priorities and objectives related to VET’ Centre for Educational Research, London School of Economics and Political Science and Cedefop 2000. 183 Such as percentage of young people in various types of training. 184 Such as percentage of course starters who have achieved a qualification or part of a qualification. 185 Such as percentage of course participants who started a course obtaining a job within a specified time of course completion (Hard) or increased self-confidence of learners (Soft). 186 European Commission, DG Education and Culture in co-operation with The European Centre for Development of Vocational Training (Cedefop) ‘Inventory on Validation of Non-formal and Informal Learning 2010, Thematic Report – Validation for Specific Target Groups’. 187 See for example how the Swiss Statistical Encyclopedia published by the Labour Force Section of the Swiss Confederation use ILO, OECD and Eurostat definitions of ‘employed’, ‘unemployed’, ‘underemployed’ etc. www.bfs.admin.ch/bfs/portal/en/index/.../def.Document.92160.pdf Endorsed by the FÁS Board – March 2013. Page 81 employment. This is particularly relevant with regard to measuring the impacts of programmes on ‘harder-to-help’ groups for whom employment may not be an immediate goal188. In that context, FÁS is committed to strengthening its outcomes measurement processes relating to its training provision on an on-going basis. Two initiatives are worth noting. Firstly, data on progression and placement outcomes using the FÁS Annual Follow-up Surveys will be gathered as will data on certification outcomes. In view of the fact that FÁS programmes have very different objectives and structures and that the learner population attending each programme category have also very different characteristics, results will most probably be presented on a programme by programme category basis. The appropriate explanation of what the primary objectives of each programme are and a profile of the respective learner populations will be outlined to facilitate both a technical and more general appreciation of the wide range of FÁS training on offer to unemployed persons. It is likely that well-structured and executed surveys such as the Follow-up Survey will form an important component in the evaluative framework as SOLAS is established and as a new strategy for FET is identified and delivered. The learning provided by the new innovations in the FÁS Follow-up Survey will help develop capabilities in this regard. Secondly, in June 2012, a Task Group (led by FÁS and the VEC sector) responsible for the FET data and statistics, submitted a report (Report I: FET Data and Statistics) to the SOLAS Implementation Group (SIG) which outlines the data needed to successfully inform the work of SOLAS to service the FET sector at all levels. The report put forward several recommendations, including the establishment of a working group on the ‘Measurement of Wider Benefits of FET’. The work to develop a framework to measure of the wider benefits of FET is on-going. 5.8 Certification Statistics 2012 FÁS award data is supplied via the FETAC Business System (FBS), City and Guilds, Irish Computer Society (ICS) for European Driving License (ECDL) and the Results Capture Certification Request System (RCCRS). Full analysis of end of year data for 2012 will be under taken in 2013, when all data is available. Preliminary analysis of certification statistics available shows that the expected total certificates to be awarded for 2012 will be 79,069. Of these, 15,193 are City and Guilds awards, 3,446 are ICS (ECDL) awards and the remaining 60,430 are FETAC certificates. These results, which exclude the analysis of other certification data, exceed the 70% outcome committed to in the FÁS Board approved Training Strategy. Further analysis of FETAC data shows that the breakdown of certificates awarded is: Component 65% (39,106), Special Purpose 20% (11,958), Major 14% (8,636) and Supplemental 1% (730). Examination of the FETAC data shows that the highest number of component certificates awarded by levels was: level 5 - 51% (19,976), level 4 - 32% (12,569) and level 3 – 13% (5,162). Major awards attained in 2012 (8,636) is slightly higher than those attained in 2011. The Major award data shows that the majority of Major awards were issued for levels 6 (3,781) and 5 (3,299), of the level 6 Major awards 87% issued were for 188 NIACE (2005) ‘Catching Confidence’ Leicester: National Institute of Adult Continuing Education and the LSC (2004). The Approach: Recognising and recording progress and achievement in non-accredited learning. Learning and Skills Council consultation document, 2004. Endorsed by the FÁS Board – March 2013. Page 82 Craft (Apprenticeship) awards, of which highest percentage of these awards relate to Electrical (32%) followed by Plumbing (17%) and Carpentry & Joinery (17%). An initial study of the level 5 Major awards indicates that the highest number issued by fields of learning were; Health and Welfare (45%) followed by Business and Administration (25%). Special Purpose awards issued in 2012 were 11,958, which represent an increase of 45% on the number of Special Purpose awards issued in 2011. The highest number of Special Purpose awards issued were at Level 5 (95%) of which 15% were issued for the Special Purpose award Sign, Lighting & Guarding at Road Works and 12% issued for 360 Excavator Operations Major award. Supplemental awards equated to 730. 5.9 Indicative Targets for 2013 Indicative placement and progression and certification targets for 2013 by driver and by programme type are set out below in Table 4. These targets will be confirmed when the 2012 data is complete and on foot of the 2013 survey of FÁS participants. With regard to placement and progression metrics, please note that all FÁS programmes will have an element of placement and an element of progression as part of the overall metric output. Indicative placement and progression outcomes for FÁS training provision are based on employment outcomes from the FÁS Follow-up Survey 2011, together with an assessment of the capacity of the labour market to absorb FÁS course participants into jobs in 2013 as well as the expectations of external funding agencies, such as European Social Fund, relating to employment outcomes from courses that it funds. However, the weighting of placement is more prominent in market-led programmes than in client, pre-market and supported programmes. For example, the placement target for Specific Skills Training is 50-60% of which 5% relates to progression and the remainder relates to placement. In addition, targets in respect of long-term unemployed persons on the Live Register participating in FÁS training are currently being discussed with DPER, DES and DSP. SST and Traineeship will provide a significant proportion of training provision to meet this target, when agreed. FÁS will work collaboratively with DSP to ensure that the places reserved for LTU persons are fully utilised. Endorsed by the FÁS Board – March 2013. Page 83 Table 4: Indicative Targets Primary Driver The Market Supported Training Pre-market The Client Programme Output metric Specific Skills Courses Long (SST) Traineeship Learner secures employment Learner progresses into FE/HE up to 5% Learner secures employment Learner progresses into FE/HE up to 5% Learner secures employment Learner progresses into FE/HE up to 5% Learner secures employment Learner progresses into FE/HE up to 5% 50-60% 70% 4-6 55-65% 70% 4-6 50-60% 70% 3-6 50-60% 70%** 3-6 Learner secures employment Learner progresses into FE/HE up to 5% 50-60% 70%*** 3-6 Learner secures employment Learner progresses into FET/HET following training (combined outcomes) Learner secures employment Learner progresses into FE/HE up to 5% Learner secures employment Learner progresses into FET/HET following training (combine outcomes) Learner secures employment Learner progresses into FET/HET following training (combined outcomes) Learner secures employment Learner progresses into FET/HET following training (combined outcomes) Learner secures employment Learner progresses into FET/HET following training (combined outcomes) Learner secures employment Learner progresses into FE/HE up to 5% ****% 70% 3-6 50-60% 70% 3-6 50% 70% 3-4 50% 70% 3-4 50% 70% 3-5 50% 70% 3-5 10-20% 70% 3-5 Specific Skills Courses (Short) Specific Skills courses (On-line) Majority of places Momentum Projects Majority of places Short courses (Evenings) European Globalisation Fund (EGF) Foundation Courses Bridging Courses Training provision in CTCs Training provision in LTIs Training provision in STPs Metric Placement & Progression Metric Certification* NFQ Level NOTE * % of learners on certified courses who achieve an award or part thereof. ** % of learners who choose to undertake examinations and achieve an award or part thereof (for on-line only). *** % of learners on certified courses who complete their programme and achieve an award or part thereof. **** Evening courses are being considered for inclusion in next Follow-up Survey of FÁS Participants to be conducted in early 2013. Endorsed by the FÁS Board – March 2013. Page 84 5.10 Vacancy Trends189 in 2012 and Employment Opportunities in 2013 In 2013, FÁS will provide the technical skills where occupation and skills gaps have been identified to meet labour market needs. Generic skills will also be provided at the level and mix identified by occupational needs and by award specifications. 190 These latter skills cut across all workplaces and all occupations at all levels. This process has been and will continue to be facilitated by the on-going re-development of around 100 FÁS training courses since 2011, to meet new FETAC common awards and by the roll out of Momentum. In summary in 2012, the IT sector accounted for over 20% of all vacancies advertised through www.irishjobs.ie, the most frequent being, for example, programmers and software developers, book keepers, wages clerks, sales executives and business and related associate professionals such as logistics analysts and compliance administrators. With regard to the DSP/FÁS Jobs Ireland vacancies, those that appeared most frequently were care workers, home-carers (10% of the total), sales representatives and agents and kitchen/catering assistants. Below is an overview of the anticipated employment opportunities in 2013 that have informed this Service Plan: 1. There will be many employment opportunities in IT-related occupations191 in 2013. While many of these jobs may require higher level qualifications, others do not. 2. With regard to transport and logistics, over 80% of everything that is produced in Ireland is exported. Consequently, efficient transport and logistics systems are a critical determinant of the overall level of competitiveness of the Irish economy. Information technologies have had a major impact on the skill requirements in this sector. 3. There was very strong demand for sales personnel. This pattern will likely continue into 2013 and beyond. Thus jobs in contact centres are re-emerging while Ireland manufacturing companies seek to increase their share of European and emerging markets, particularly in commodities such as processed foods. 4. With regard to healthcare, childcare and social services there is a strong demand for carers generally, particularly regarding care of the aged, and to a lesser extent, childcare. 5. Direct employment in the construction industry in Ireland has contracted from a peak of 284,000 in 2007 to just above 100,000 (i.e. 103,000 in Q1, 2012). While both activity and employment have stabilised, albeit at a low level, during 2011, suggesting no further significant reductions in employment in 2012 there remained an excess supply of construction craft skills. This is likely to continue in the short and medium term since there will continue to be little if any activity in the residential sector in 2013. Activity remains depressed in civil engineering and commercial segments as well. Therefore, the requirement for training in construction related-trades is extremely limited. Some training, however, will continue to be necessary as a result of mandatory qualifications. In addition, the demand for construction related skills associated with the conservation of energy and the energy generation, transmission and maintenance of alternative sources of 189 Vacancy Overview 2012, FÁS Skills and Labour Market Research Unit on behalf of EGFSN, February 2013, (forthcoming). 190 Communication, team working, initiative and enterprise leading to innovation, problem solving, planning and organising skills 191 Vacancies in IT-related occupations accounted for over 40% of all advertised vacancies in professional positions in 2012. Endorsed by the FÁS Board – March 2013. Page 85 energy will also have an impact on training requirements. FÁS is committed to providing the necessary training for unemployed persons at operative level and for apprentices at craft level. Further details of these training requirements are provided below 6. It is anticipated that there will be more job losses in financial services in Ireland in 2013, namely in retail banking as the banks seek to further downsize and retrench their operations. However, there will also be some noteworthy job opportunities in financial services, namely in the area of international financial and business services. 7. There is an excess supply of secretarial/administrative staff due to the significant number of job losses in sectors with large numbers of staff in these types of roles, especially in the retail segment of banking and insurance sectors. Therefore, the supply of secretarial/administrative staff is likely to be greater than the demand, at least in the short-medium term. Nonetheless, these occupations employ almost 200,000 in Ireland and there will be demand arising from the need to replace workers who leave (retirement etc.) of a magnitude likely to exceed 4,000 annually. 8. With regard to manufacturing there is an increasing demand for ‘super’ operatives and ‘process technicians’ while the number of employers sponsoring toolmakers and fitters has increased during the year; demand for these skills is expected to be driven by the strong performance of the food manufacturing, biopharma, chemical and medical devices sectors. 5.11 Examples of emerging Employment Trends 5.11.1 Renewables With regard to renewable energy and energy efficiency, Ireland has, potentially, a huge natural resource for offshore renewable energy (wind/tide/wave) to the extent that Ireland could meet its own electricity needs, as well as export energy. However, unlike the UK which has already built many platforms, particularly in the North Sea and ports, the offshore renewable energy sector in Ireland is in its embryonic stage behind the onshore renewables. The sector is however expected to grow strongly, as Ireland, along with other countries, moves towards achieving legally binding targets for sourcing energy from renewables (e.g. EU target for 20% of energy to come from renewables by 2020). There appears to be a business case for large scale offshore renewables, which could become another sustainable indigenous export sector and make Ireland part of the regional energy hub. There is also some potential for the manufacturing of turbine parts and other equipment. Currently there does not appear to be a shortage of skills in the area of offshore renewables in Ireland; most of the work is in the conceptualisation stage, which calls for high level niche expertise typically available through global companies. In the future, the sector is expected to create demand for a range of skills at various levels 192 and in various activities across the supply chain193 as well as across various fields194. Recent estimates195 foresee large 192 From high level engineering and science professionals to technician, craft and general labouring. Ports, vessels, turbines, construction (foundations, port buildings, smart grids, transformers and HVDC, IT systems (monitoring), manufacturing (e.g. particularly for smaller turbine parts, cables, etc). 194 Such as project design (engineering), R&D (science, engineering (marine, geotechnical, precision, electrical, mechanical)), environmental impact (science), construction (civil engineering, pipe and cable laying, concrete foundations), equipment (engineering electrical, mechanical), monitoring (ICT, real time systems, GIS, simulations), maintenance and support (e.g. health and safety, survival etc. 195 UK Skills Academy for Power. 193 Endorsed by the FÁS Board – March 2013. Page 86 recruitment challenges in the UK and globally in the future, due to retirements (replacement demand) and the expansion of the sector globally. With regard to the proposed installation of water meters into households, Irish Water have discussed initial training requirements with FÁS of around 1,000 in water meter installation and call centre skills. Billing is expected to commence in January 2015. 5.11.2 Energy efficiency There is a gap in the requisite skills and knowledge that is required for onsite implementation of energy efficiency measures and the integration of renewable energy systems196. This first gap covers skills outside the formal construction trades education/skills structure and includes general operatives, concrete workers, steel workers, roofers and glaziers and the fundamental changes in approach to construction and renovation of building fabric. The second refers to craft workers where the change in approach to building for enhancement of energy performance requires integrated effort and approach by all crafts involved in the construction/renovation process. Therefore, there are underpinning knowledge and skills needs for all crafts/apprentices to facilitate a coordinated approach to the achievement of any active energy performance standards. The third area is at specialist, supervisory or project manager level where a craft worker will have progressed to roles such as system installation specialist, site supervisor, small/medium sized building contractor or equivalent. FÁS is currently considering how best to incorporate these identified gaps into the relevant curricula. 5.11.3 Care Sector Understanding the developments in this sector is important, not the least because the demand for carers is expected to continue to grow. Future demand is expected to be driven by the demographic changes (the ageing of the population), regulatory changes (introduction of minimum mandatory qualifications) and the move from hospital to community based healthcare (primary healthcare teams). The situation is being closely monitored by the EGFSN. 5.12 Skills Shortages 2013 Current and potential labour shortages and skills shortages197 are of considerable interest to publicly-funded training providers such as FÁS. Appendices 7 & 8 provide a detailed overview of identified skills shortages and employment opportunities in 2013 as well as examples of the FÁS response to these shortages and opportunities. 5.13 Examples of FÁS Strategic Partnerships Decisions around course provision are also based on formal and informal contacts at both national and local level with employers and other relevant state agencies 198. A variety of data is taken into account including expected recruitment demand from new or expanding 196 Build-up Skills Ireland (BUSI) is a European wide project to identify skill needs of construction works with regard to meeting energy efficiency targets by 2020. FÁS is represented on BUSI with the CIF, ICTU and a number of Institutes of Technology. 197 Skill shortage is defined as insufficient numbers of individuals who have the required education level, skills set and/or experience to meet job requirements. A labour shortage is defined as insufficient number of individuals available to take up employment in a particular occupation. 198 For example: Enterprise Ireland, IDA. Endorsed by the FÁS Board – March 2013. Page 87 companies and requests from employers to FÁS to develop training programmes to supply them with skilled workers199. 5.13.1 IDA FÁS and the IDA are exploring how best to ensure a pool of available talent relevant to inward investment companies where new, defined opportunities have been identified e.g. Social Media and Contact Centres. FÁS, in consultation with the IDA, will strive to support Education and Training Boards to provide relevant further education and training for unemployed persons in areas where new or expanding FDI companies are locating. FÁS will also support Education and Training Boards (in consultation and co-operation with relevant Institutes of Technology) to expand or supplement the existing range of training programmes for the engineering, manufacturing and other sectors. 5.13.2 Games Ireland Games Ireland represents companies involved in the creation, development, publishing and distribution of computer games in Ireland. Games Ireland and FÁS are in initial discussions, under the direction of the Department for Jobs Enterprise and Innovation ‘Digital Games Cluster Development Team’, to identify skill needs of Games Ireland companies and assess the response in that regard200. 5.13.3 Fastrack to IT (FIT) FIT201 is an industry-led initiative to enable marginalised job seekers access employment and progression opportunities through the acquisition of marketable technology skills. In this regard, FIT does not provide training under the funding arrangement governed by the MOU between FÁS and FIT. FIT designs courses and activates candidates onto training courses. FIT course providers include VECs and FÁS. FIT also provide employment support inputs on the FIT designed courses. The rationale for the funding is FIT’s ability to engage with these marginalised individuals in disadvantaged areas, as well as establishing necessary links with industry. Each year FÁS prepare, in consultation with FIT, an agreed budget and work plan which is submitted to the FÁS Board. The FIT Board undertake to implement the agreed annual budget and work plan. In 2013, FIT will activate and/or support circa 2,500 unemployed persons at a cost of approximately €950,000. It is anticipated that in 2013, FÁS will provide places for 500 unemployed persons on courses developed by FIT. 199 For example: Dublin Aerospace, Meat Processing companies in Rep of Ireland and Microsoft Ireland Ltd. FÁS and Games Ireland are due to report back to the DJEI cluster team with the outcome of these discussions. The HEA and VECs are also represented on the Team and some of the identified skills may be more appropriate to these providers. 201 FIT Ltd is a not for profit organisation and was established in 1999. The FIT initiative develops and promotes technology-based programmes and career development opportunities for job seekers who have become detached from the labour market. 200 Endorsed by the FÁS Board – March 2013. Page 88 Endorsed by the FÁS Board – March 2013. Page 89 Section 6 FÁS Funding 2013 Section 6 Summary The total advised to FÁS for 2013 is €421.9m (a reduction of 7% on the 2012 original budget) of which €237.9m relates to Training for Employment and €39.6m relates to Training in Employment principally Apprenticeship Approximately 38% of the overall FÁS budget allocation consists of training allowances, including childcare, paid to eligible course participants A full expenditure programme is assumed for the year even though it is planned that some centres will transfer later in the year. The remaining budget will transfer with them If SOLAS is created in 2013, a recasting of the budget will take place The estimated target for unemployed beneficiaries in 2013 is 72,000+, of which around 60,000 will be new entrants The estimate of circa 72,000+ places (inclusive of Momentum) for unemployed beneficiaries is down by around 3,000+ (4%) on the outturns for 2012 (primarily due to reduced resources and resultant capacity limitations within the training centre network, details of which are outlined in Section 1 of this Plan) Estimated beneficiaries across Specific Skills Training (SST), Traineeship, On-line as well as community-based training such as CTCs, LTIs and STPs have by and large been maintained. Exceptions are the Redundant Apprentice Placement Scheme (RAPS) from 1,800 in 2012 to circa 1,000 in 2013 and Evening Courses reduced by approximately 6,000 A comparison of the cluster breakdown for 2013 indicates reductions in training provision in the Business Administration and Management, Personal Services, Built Environment, Financial Services and Transport and Logistics clusters with increases in IT and Sales and Marketing clusters Decreases are due primarily to a combination of reduced job opportunities expected in these areas of business in 2013 as well as a reduction in the provision of lower level generic skills on offer in 2013. The IT cluster is boosted by an increase in both higher level technical on-line training via e-College and by a number of Momentum projects that relate to the IT sector. Endorsed by the FÁS Board – March 2013. Page 90 6.1 FÁS Budget 2013 This section sets out the resources required and the financial commitment necessary to deliver the service plan for FÁS training provision in 2013 and outlines the total proposed expenditure together with the broad categories in which expenditure is planned and the associated funding. The traditional programmes categories have been retained for the purposes of the presentation on direct cost expenditure. A preliminary allocation of €417m was made to FÁS in the context of Budget day announcements. A number of financial adjustments were made by DES in the context of the Revised Estimates Volume. These included an increase in the capital allocation and a reduction in the current allocation, which included the transfer of responsibility and funding for Screen Training Ireland to the Department of Arts, Heritage and the Gaeltacht. This resulted in a total budget from DES of €419.2m. In addition, the inclusion of €2.7m in other income will give an overall Budget of €421.9m for 2013. An important point to note is that approximately 38% of the overall FÁS budget allocation consists of training allowances, including childcare, paid to eligible course participants in lieu of DSP payments. With regard to training for unemployed persons (72,000+), approximately 48% of the training budget for this cohort is allocated to around 12,000 course participants on community based training while the remainder is allocated across programmes for the other 60,000 course participants. A full expenditure programme is assumed for the year even though it is planned that some centres will transfer later in the year. The remaining budget will transfer with them. If SOLAS is created within the year, there is an obligation to prepare final closure accounts for FÁS and this will involve a recasting of the budget. The breakdown of the FÁS proposed expenditure202 for 2013 is set out below: Table 5: FÁS Budget 2013 Exchequer FÁS Admin and General Expenses - N/Pay FÁS Admin and General Expenses - Pay FÁS Capital FÁS Training and Integration Support FÁS Superannuation (New Scheme) FÁS Superannuation (Old Scheme) Total Exchequer Total (€m) 24.026 50.645 3.000 11.600 28.500 3.500 121.271 National Training Fund FAS - Training people in Employment 203 FAS - Training people for Employment FAS - Skills Analysis Unit Other Activation Supports – Labour market Activation Fund Total NTF Total 39.600 237.960 0.370 20.000 297.930 Overall Total 419.201 202 FÁS training activity is part funded from the European Social with an average of €25m per year to be drawn-down under the Human Capital Investment Operational Programme 2007 - 2013. ESF is channelled to FÁS via the exchequer and NTF receipts. FÁS own income estimated at circa €2.7m can be added to the schedule above, giving a total of €421.9m. 203 This includes an allocation for instructing costs. Endorsed by the FÁS Board – March 2013. Page 91 6.1.1 Staff Costs & Overheads The combined proposed budget in respect of staff costs, pension costs and overheads is €117.9m. Of this, an amount of €61.4m is allocated in respect of staff costs excluding pensions, €22.9m in respect of overheads and €1.7m in respect of staff travel & subsistence. A further €28.5m is allocated in respect of closed scheme pensions and €3.5m in respect of open scheme and early retirement pension. 6.1.2 Activity and Expenditure Proposals Details are now provided of two programme summary categories, namely Training for Employment and Training in Employment, together with an outline plan for each programme. These plans are presented in the traditional FÁS programme category. Overall, the 2013 proposed activity day plan of 5.064m days is 274,000 days greater than that achieved in 2012. The increase arises because of the additional 500,000 days associated with Momentum. If Momentum is excluded, the number training days will be down on 2012 by 226,000 days (4.7%) reflecting the lower funding levels in 2013 compared with 2012. Some of the lower activity has been accounted for by reductions in course provision in SST and Evening courses while both Apprenticeship and the Redundant Apprenticeship Placement Scheme (RAPS) are planned to have lower levels of activity in 2013 as compared with 2012. 6.2 Training for Employment – Proposed Activity and Budget The total projected training days in the Training for Employment category are 4.781m days compared with a total achieved in 2012 of 4.456m with the increase due to the introduction of Momentum as described above. The pricing is broadly similar to the actual price for the full year 2012. A reduction in costs reflecting a change in allowance for those on Jobseekers allowance has been estimated and included in the pricing. The appropriate adjustment is difficult to estimate as much will depend on the profile of those that actually take up training in 2013. Pricing trends will be monitored with the possibility of adjusting activity targets later in the year. Endorsed by the FÁS Board – March 2013. Page 92 Table 6: Training for Employment - Proposed Activity and Budget 2013 Programme Type Bridging/Foundation Proposed Activity (days) 82,000 Foundation/Progression 517,000 in CTC’s - Mainline Foundation/Progression 46,000 in CTC’s – Justice Workshops Return to Work 3,000 Skills Training 1,053,000 Traineeship 569,000 Local Training Initiatives - Mainline 578,000 Local Training Initiatives - Wider Horizons Specialist Training Providers 21,000 On-Line and Blended learning 595,000 Evening Courses 186,000 532,000 Proposed Narrative Budget €5.2m The 2013 proposed activity level is significantly down on the 2012 revised budget and the actual achievement in 2012. The reduction in the budget continues the trend of recent years and is in line with the greater focus on those courses that offer a more immediate prospect of gaining employment. The expenditure budget is down significantly on last year’s actual of €7.7m budget, in line with the activity reductions. €40.4m Proposed activity is up slightly on the 2012 levels while the proposed expenditure budget for the year is slightly down compared with the actual expenditure of €41.7m in 2012. €1.6m Proposed activity is slightly above the 2012 levels while the proposed expenditure budget for the year is almost the same as the actual expenditure in 2012. €0.138m Proposed activity is significantly down on the 8,000 days achieved in 2012. The proposed reductions on this programme are for similar reasons as described for the Bridging programme. The expenditure budget is in line with the activity reduction. €66.1m Proposed activity including sponsored training is down circa 3.7% on that achieved in 2012. SST long courses will account for 795,000 days and short courses 258,000 days, reflecting an increased emphasis on long courses compared with 2011 and 2012. The associated costs are budgeted at €51.1m and €16.0m for long and short courses respectively. €34.4m Proposed activity represents circa 8% increase on that achieved in 2012. Total proposed expenditure budget of €34.4m compares with an actual spend of €32.8m in 2012. €31.5m Proposed activity represents a small increase of circa 1.5% on the actual outturn of 2012. The proposed expenditure budget is €31.5m and compares with expenditure of €32.5m in 2012. €1.055m Proposed activity is in line with the 2012 outturn. The proposed expenditure budget is slightly down on 2012. €52.1m Proposed activity is 2% greater than that achieved in 2012. Total expenditure is slightly less than the expenditure of €52.3m in 2012. €3.7m Training days are about the same as that achieved in 2012. A further €0.5 is proposed for learning in conjunction with the Library project with corresponding days of 15,000. The total proposed budget is up on the actual expenditure of €3.2m in 2012. €5.9m Proposed activity is down when compared with 261,000 days in 2012.The proposed budget for non- Endorsed by the FÁS Board – March 2013. Page 93 Redundant Apprentice Placement Scheme 84,000 European Globalisation Fund FIT Initiative European & Other Initiatives Momentum fee paying clients on evening courses is down by around 23% compared with actual expenditure in 2012 of €7.7m. €4.9m The Redundant Apprentice Programme has proved very successful in facilitating redundant apprentices in completing their apprenticeship. This work is to continue in 2013 at lower activity levels. An investment for the placement of 1,000 redundant apprentices on their on-the-job placements in both the private and public sector as appropriate is planned. This is, as expected, significantly down on last year. €0.6m A specific budget of has been allocated to provide for EGF training grants and supports that are not already provided in the normal training budget. It is envisaged that the demand for this budget will come primarily from EGF Talk-Talk clients but may also provide for some element of costs associated with potential additional applications, should they arise in 2013. There is always considerable uncertainty as to the likely spend on all EGF related programmes and this will have to be monitored. €0.950m Budget is the same as in 2012. €0.6m The budget is in respect of Euro and Other Initiatives relating to the apprentice mobility fund and Wider Horizons funded through the IFI. €20m A preliminary activity budget of 500,000 days is included for this programme. Initial projections are that the full budget of €20m will not be fully spent in 2013. Expenditure will be monitored and proposals developed depending on actual expenditure trends in the first half of the year. Table 6A: Training in Employment - Proposed Activity and Budget 2013 v 2012 Programme Type Apprenticeship STB Training and Sectoral Initiatives Activity (days) 283,000 days Budget Narrative €30.3m Following the reduction in the Training in Employment funding allocation, the apprenticeship allocation for 2013 is down 8% on last year’s actual cost of €32.9m. Proposed activity level is 12% lower than the 323,000 days in 2012. The overall apprenticeship budget also includes an amount of €1.5m in respect of the student service charge, curriculum development and assessment of €1.3m, apprenticeship review of €0.7m and world skills €0.1m The budget for this programme is being discontinued. This continues the policy in recent years of re-allocating resources to the unemployed from those employed. Screen Training Ireland has transferred to the Department of Arts, Heritage and the Gaeltacht and therefore, no budget is included in this plan. €0.2m Film & Television Sector Endorsed by the FÁS Board – March 2013. Page 94 6.3 Training for Employment – Proposed Beneficiary Numbers The estimate of circa 72,000+ places (inclusive of Momentum) for unemployed beneficiaries for 2013 is down by around 3,000+ (4%) on the preliminary outturns for 2012 of approximately 76,000 and 9,000+ or 11% down against 2012 estimates (primarily due to reduced resources and resultant capacity limitations within the training centre network, details of which are outlined in Section 1 of this Plan). However, there are a number of positive trends to note. Firstly, the estimated beneficiaries across Specific Skills Training (SST), Traineeship, On-line as well as community-based training such as CTCs, LTIs and STPs have by and large been maintained. There are a small number of exceptions namely, the Redundant Apprentice Placement Scheme (RAPS) where estimates have been reduced. Estimates have been reduced for Evening courses and to a lesser extent, the Libraries Project run in conjunction with the Library Council of Ireland. Details are set out below in Table 7. Table 7: Estimated Beneficiaries by Programme Type 2013 v 2012 Programme Type SST Long SST Short Blended Refresher Total Specific Skills Total Traineeship Bridging Return to Work Wider Horizons Redundant Apps Total other full-time CTCs STPs LTIs Total Community Evening Libraries Total part time On-Line Yet to be allocated 03/2012 Other EU Initiatives Total excl. Momentum Momentum Total incl. Momentum Target for Beneficiaries 2013 10,000 6,324 1,618 48 17,990 4,976 2,248 71 123 1,000 3,442 3,562 3,301 4,595 11,458 15,642 790 16,432 12,000 66,298 6,500 72,798 Actual Beneficiaries 2012 19,209204 5,234 2,292 229 218 2,250 4,989 3,907 3,581 5,328 12,816 21,599 21,599 11,935 Original Target for Beneficiaries 2012 10,084 6,523 1,016 185 17,808 4,907 2,209 178 123 2,262 4,772 3,550 3,401 4,803 11,754 18,679 1,591 20,270 12,000 3,489 31 75,813 N/A 75,813 75,000 6,500 81,500 Note: Evening courses correct up to Nov 2012. Please see Appendix 1 for details and examples of courses provided under full time, part time etc. 204 The breakdown of 2012 Actual Beneficiaries for Specific Skills Training is not yet available. Endorsed by the FÁS Board – March 2013. Page 95 With regard to RAPS, the cohort of eligible redundant apprentices, originally targeted by FÁS, has reduced significantly due in no small part to the overall success of the scheme in 2011 and 2012. Approximately 2,300 and 1,800 redundant apprentices respectively, were placed in companies. This has resulted in a much lower level of potential demand by both employers and redundant apprentices which is reflected in the estimated RAPS activity for 2013, coming in at around 1,000 redundant apprentices. With regard to Evening courses and the Libraries project, a planned reduction of circa 3,000 beneficiaries and 800 beneficiaries respectively is evident when comparing 2013 estimates and 2012 estimates. However, a reduction of 6,000+ evening course beneficiaries is evident when comparing 2013 estimates to actual 2012 outturns. This arises largely from a reduction in the overall capacity of the training centre network to deliver the very high volumes of both full time and part time courses provided in recent years. This is mainly due to staff reductions and re-deployment of on-going diminishing resources to critical business areas such as quality assurance and the monitoring of training. Where the primary focus is on training for identified job opportunities, this will largely be maintained, as will the level of community-based provision for some of the most vulnerable individuals in our society, even though the 2013 budget and staffing allocated to FÁS will be further reduced. In summary, while beneficiary numbers and activity days are down, FÁS will continue to provide longer duration programmes such as SST, Traineeships and community based provision. Further details are outlined above in Section 6.2. Finally, this year there will be little or no capacity to generate significant additional activity to that set out in Table 7 above. This became evident through the business planning process given the evolving FET reform, the work necessary to ensure its implementation while at the same time maintaining business continuity with on-going diminishing resources. The activity set out above can be more broadly categorised as full-time, part-time, on-line and Momentum as follows: Figure 6: Estimated Beneficiaries by Category 60 50 40 30 2013 20 10 0 Full time Part time Programme Category Full-time Part-time On-line Momentum On-line Momentum Estimated breakdown of Beneficiaries 2013 52% 23% 17% 8% Note: Totals are rounded up. Endorsed by the FÁS Board – March 2013. Page 96 Full-time courses include SST Long, SST Short, Traineeship, Redundant Apprentice Placement Scheme, Refresher Training, Bridging courses, Community Training, Wider Horizons. Part-time courses include Evening courses and Libraries. On-line courses are provided via e-College. Momentum is administered by the National Programmes and Standards Unit in HO on behalf of DES. 6.4 Training for Employment by Cluster (Training Centre managed and eCollege) Preliminary estimates regarding the allocation of around 66,000 beneficiaries via the training centre network and eCollege are outlined in Figure 7 below: Figure 7: Training Provision by Cluster (Training Centre managed and eCollege) 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 Clusters IT Business Administration and Management Skills Sampling/Supported Training Personal Services Manufacturing/Engineering Built Environment Financial Services Transport and Logistics Sales and Marketing Natural Resources FÁS PROVISION Breakdown of Estimated Beneficiaries 17,000 14,500 11,500 8,000 5,000 4,500 3,000 1,000 1,000 625 Around 17,000 individuals (26%) will undertake training in the IT cluster provided by the training centre network or by eCollege. Examples of courses within this cluster include Cisco Certified Network Associate, Comptia A+, Games Design, Java Professional Developer, PC maintenance, and software development with cloud computing and mobile technologies. Endorsed by the FÁS Board – March 2013. Page 97 The Business Administration and Management cluster205 represents around 14,500 (21%) of estimated beneficiaries. Examples of courses include office administrator, legal/medical administration, business administration, and supervisory management. Around 11,500 (17%) will receive training in the Skills Sampling/Supported Training cluster. This training is provided in CTCs, STPs and LTIs for individuals such as early schoolleavers, persons with a disability and others vulnerable individuals. Training for around 8,000 individuals will take place in the Healthcare and other Personal Services cluster representing approximately 12% of this provision. Examples of courses in demand include early childhood care and education, enhanced homecare training, healthcare assistant and hairdressing. There is strong demand for carers generally and care of the aged and childcare more specifically. Training for around 5,000 (8%) individuals will be provided in the Manufacturing/Engineering cluster. Additional courses in MIG 206 and TIG207 and manual metal arc welding will be offered to meet increased demand at home and abroad. Machine tool operating, milling, turning and general engineering skills will also be offered in response to increased demand across this sector. Life sciences manufacturing and pharmamanufacturing technologies are tailored specifically for the strategic industry clusters in Cork and Galway. Under the Built Environment cluster approximately 4,500 beneficiaries will receive training. This represents approximately 7% of the estimated total beneficiary numbers for 2013. Around one third of this training provision relates to renewable energy courses such as micro-solar photovoltaic, intelligent building control systems, domestic solar hot water systems, domestic biomass heating, and large scale wind turbine technician. Another one third includes energy efficiency courses such as domestic gas installer (GID), oil-fired appliances servicing, CAD courses and refresher training for unemployed craft workers. The remainder includes the more traditional type of construction-related training such as Construction Skills Certification Scheme (CSCS) and construction ground work skills. Training for approximately 3,000 individuals (4%) will be provided in the Financial Services cluster where the manual and computerised payroll and book-keeping courses continue to be well regarded by both learners and employers. In addition, accounting technicians (1st year and 2nd year) courses are also offered and are well subscribed. While it is anticipated that there will continue to be job losses in retail banking in particular, job opportunities are also anticipated in financial and business services. Training for in excess of 1,000 individuals (2%) will be provided in the Sales and Marketing cluster and includes courses such as customer service and sales (support centre), IT retail sales and customer skills, sales representative and customer care. There are skills shortages of 205 There are two points to note. Firstly and for convenience purposes, this cluster also includes basic computer courses that are not specific business/administration occupations. Such courses include pre-ECDL, ECDL, MOS, basic computer literacy. Such courses are provided as an ‘enabler’, ‘digital literacy’ or ‘life’ skill for those wishing to train for occupations across a range of business and industry sectors and where basic IT skills are deemed essential. Secondly, the supply of secretarial/administrative staff is likely to be greater than the supply in the short-term at least. These occupations employ almost 200,000 and demand for replacement workers is of the order of at least 4,000+ annually. Both business/administration specific courses as well as the more generic IT courses have been identified as being in-demand by DSP. 206 Metal Inert Gas welding using a consumable wire electrode. 207 Tungsten Inert Gas welding or Gas Tungsten Arc Welding (GTAW) using non-consummable tungsten electrode. Endorsed by the FÁS Board – March 2013. Page 98 medium magnitude for customer support staff for various sectors, including re-emergence of contact centres, on-line marketing and sales, senior technical and specialist sales in business to business capacity. Depending on the outcomes from these courses addition courses may be run in lieu of existing courses or should additional resources become available. Training for just over 1,000 individuals (2%) will be provided in the Transport, Distribution and Logistics cluster. The most popular courses remain forklift truck operator novice as well as forklift counterbalance and heavy goods vehicle driving, both rigid and artic. The Natural Resources cluster representing just less than 1% of the total or around 600 individuals and examples includes horticulture, organic horticulture, forestry operative and alternative farm enterprise course. 6.5 Training for Employment by Cluster – Momentum Projects The 87 successful projects and associated beneficiaries of up to 6,500 can be categorised using the same cluster framework that applies to training centre managed provision and eCollege. The clusters relating to Momentum are presented in Figure 8 below and broadly reflect the trends evident in section 6.4 above. Figure 8: Momentum Projects by Cluster - up to 6,500 beneficiaries 1800 1600 1400 1200 1000 800 600 400 200 0 Clusters IT Personal Services Sales and Marketing Skills Sampling/Supported Training Natural Resources Transport and Logistics Manufacturing/Engineering Business Admin and Management Built Environment Financial Services MOMENTUM PROJECTS Beneficiaries (as per contracts to date)208 1,550 1,350 820 820 500 440 360 300 0 0 Note: Figures are rounded up. 208 The target for Momentum is 6,500 beneficiaries. Endorsed by the FÁS Board – March 2013. Page 99 More specifically, in the region of 1,500 individuals (24%) will receive education and training in IT representing around one quarter of total Momentum beneficiaries. This cluster includes courses such as the techelevate for web coders, .NET web developers, virtualisation and cloud management and SharePoint management. Momentum projects will provide 1,350 individuals with training and education in Healthcare and other Personal Services representing around 22% of the total. Examples include enhanced home care courses, certificate in healthcare for healthcare assistants and home care workers; community & health services. Around 800 individuals will receive education and training in Sales and Marketing representing approximately 13% of the total and examples include diploma in marketing, advertising, sales and PR, online marketing and digital strategy; e-Business and international sales and marketing. Supported Education and Training projects will be provided for over 800 individuals representing approximately 13% of provision. Courses include supporting graduate entrepreneurship, personal pathways to employment; train to work opportunities; train to work options. Natural Resources projects will represent 8% or circa 500 individuals including woodworks for the forestry industry, food handlers and operatives and food process technician. Projects for over 400 individuals will be provided in the Transport, Distribution and Logistics, representing approximately 7% of the total. Examples include export & transport manager; warehouse and logistics. Projects for around 350 individuals will be provided in the Manufacturing/Engineering representing approximately 6% of the total. The business process improvement course will give participants with the skills around business process improvement initiatives especially in Irish and multinational manufacturing companies to improve business performance, reduce their waste/costs, improve productivity and ultimately increase competitiveness. Business Administration and Management projects represent around 5% or 300 beneficiaries. Examples include medical secretary diploma, inclusive education & training practitioner and business studies. The training relating to an estimated 72,000+ beneficiaries via Momentum, eCollege and training centre managed provision can be aggregated using the cluster framework and is compared with 2012 outturns as follows in Figure 9. Endorsed by the FÁS Board – March 2013. Page 100 Figure 9: 2013 Beneficiary Targets 2013 v Outturns 2012 25,000 20,000 15,000 10,000 5,000 2013 estimates 2012 Outturns 0 Clusters IT Business Administration and Management Skills Sampling/Supported Personal Services Manufacturing/Engineering Built Environment Financial Services Transport and Logistics Sales and Marketing Natural Resources Total 2013 Estimated Beneficiaries (including Momentum) 18,550 14,800 12,320 9,350 5,360 4,500 3,000 1,440 1,820 1,125 72,000+ 2012 Outturns209 (Beneficiaries) 11,486 19,240 11,353 11,656 5,661 6,865 5,508 2,232 1,151 661 75,813 In summary, there is a significant increase in IT provision as well as modest increases in supported training and sales and marketing. There is a decrease across other clusters, due primarily, to a combination of reduced job opportunities expected in these areas in 2013 together with a reduction in the provision of lower level generic training. 209 FÁS MIS December 2012. Endorsed by the FÁS Board – March 2013. Page 101 Appendix 1 Main Categories of FÁS Training FÁS delivers an extensive range of training to a diverse range of clients including those entering the labour market for the first time, job changers, persons wishing to up-date or acquire new skills, those changing careers, persons with a disability and early school leavers The following is an outline of programme types. Further details can be found at www.fas.ie. Apprenticeship An Apprenticeship takes four years to complete. It is an employer demand-driven alternance educational and training programme for employed people aimed at developing the skills of the apprentice to meet the needs of industry and the labour market. It is a modular standards based system generally comprising of seven alternating phases of on-the-job and off-the-job training and development. These alternating phases of training consist of three off-the-job phases and four on-the-job phases. The duration of three off-the-job training phases does not normally exceed 40 weeks. On successful completion of the Apprenticeship, apprentices receive a FETAC Advanced Certificate - Craft (Major Award Level 6), recognised in Ireland as well as other EU and non-EU countries. This nationally and internationally recognised certificate is the requirement for craftsperson status. FÁS Apprenticeship applies to the following crafts: Agricultural Mechanics Aircraft Mechanics Brick and Stonelaying Carpentry & Joinery Construction Plant Fitting Electrical Electrical Instrumentation Electronic Security Systems Farrier Floor & Wall Tiling Heavy Vehicle Mechanics Industrial Insulation Instrumentation Mechanical Automation and Maintenance Fitting Metal Fabrication Motor Mechanics Painting & Decorating Plastering Plumbing Print Media Refrigeration & Air Conditioning Sheet Metalworking Tool making Vehicle Body Repairs Wood Manufacturing and Finishing Endorsed by the FÁS Board – March 2013. Page 102 Full-time Adult Day Courses Day courses are designed to provide learners with a range of employability related skills and formal vocational qualifications to facilitate those entering the labour market for the first time and persons wishing to up-date or acquire new skills. A: Specific Skills Training (Long) Courses typically take 6+ months to complete and are designed to meet the needs of industry across a range of sectors and are fully certified leading to a FETAC210Award on the National Framework of Qualifications or certification from a recognised external accredited body. Examples of courses include; Computer Applications and Office Skills (25 weeks), Retail Skills Health and Beauty (37 weeks), Business Administration (40 weeks), IT Security Management (29 weeks), Business Process Improvement (20 weeks), Manual and Computerised Payroll and Book-keeping (20 weeks), Life Sciences Manufacturing Operations (47 weeks). B: Traineeships typically take from 4-9 months to complete and provide occupationspecific training and integrate formal training from FÁS and workplace coaching with a host employer. All programmes are fully certified leading to FETAC Major Awards, ranging from a Major Level 4 to a Major Level 6 on the National Framework of Qualifications, or certification from a recognised external accredited body. Examples include; Beauty Therapist (49 weeks), Outdoor Activity Instructor (45 weeks), Business Systems Service Technician (33 weeks), Office Administrator (50 weeks). C: Short modular type courses are approximately 10 weeks in duration and were introduced by FÁS to allow individuals to quickly upgrade their skills. The majority of the programmes on offer are FETAC or externally certified. Examples of courses include Kerb, Flag and Paviour Laying (6 weeks), Welding MMA Flat Horizontal (6 weeks), Domestic Solar Hot Water (5 weeks), Oil Fired Appliances Servicing (4 weeks), HGV (9 weeks), Information Technology Applications (10 weeks). D. Blended learning courses can last up to 6 months and utilise the best mix of classroom, lab, practical, on-line training and tutor support to suit the need of those individuals who need a more flexible way to meet their training needs. Examples include CAD 3D Parametric Modelling (10 weeks), Industrial AutomationElectrical/Electronic Control Systems (19 weeks), and Management Development (20 weeks), Manual and Computerised Payroll and Bookkeeping (15 weeks). E: Refresher Training is aimed at unemployed craftworkers to refresh skills developed in the past as part of their apprenticeship/workplace activity but which may not have been practiced over time and now need refreshing. Examples of courses include; Testing and Verification of Electrical Installations (3 weeks). F: Wider Horizons is an IFI programme, supported by FÁS in the South and DEL in the North, which aims to promote mutual understanding between the two traditions in Northern Ireland, and the Republic of Ireland. The programme, which runs for an 210 Further Education and Training Awards Council (FETAC), Higher Education and Training Awards Council (HETAC), National Qualifications Authority of Ireland (NQAI) and Irish Universities Quality Board (IUQB) have been amalgamated into a new single agency – Quality & Qualifications Ireland (QQI). Endorsed by the FÁS Board – March 2013. Page 103 average period of 20 weeks, involves training and work experience both at home and abroad. The programme aims to provide the trainee with the personal and practical skills and experiences which will enable him/her to develop the skills, knowledge and attitudes necessary to progress to further mainstream training and/or employment and to achieve certification. G: Construction Skills Certification Scheme/Quarrying Skills Certification Scheme The Construction Skills Certification Scheme (CSCS) and the Quarrying Skills Certification Scheme (QSCS) provides for the training, assessment, certification and registration of non-craft operatives within the construction and quarrying sectors. Part Time courses H: Part-time day courses include Executive Networking and Support programme (8 weeks), Multi-media Training (24 weeks), Microsoft Certified Associate, Windows Server 2008 (37 weeks), Diploma in Advertising, Marketing, Sales and PR (19 weeks). I: Part-time Evening courses of typically 30 hours duration over 10 weeks provide short upskilling modules for both unemployed (primarily) and employed persons. Examples of courses include Welding TIG, Interior Design, ECDL, CAD, Door Security, Supervisory Management, and Start Your Own Business. J: e-Learning at the Library - FÁS in partnership with the Library Council of Ireland has devised a programme to make learning available to clients through their local library. The aim of the programme is to upskill local persons in Digital Competence and IT Skills. K: On-Line learning courses typically take from 14-24 weeks to complete and cater for individuals who are IT literate and who wish to work at their own pace and in their own time and without a requirement for any additional supports. Learners can register for on-line courses through www.ecollege.ie. Examples include; Comptia Network+ 2012, Java Professional Developer SE7, Microsoft Excel, ECDL. Community Training Provision L: The Local Training Initiative programme (LTI) is a project-based training and work experience programme carried out in the local community run by local community groups. The programme is designed for people who are unemployed, primarily those aged 18 – 35 years who are experiencing difficulty in gaining entry to the labour market due to personal, social or geographic disadvantage. Literacy difficulties are not a barrier to entry. Around 200 LTIs support many organisations engaged in a wide range of initiatives including genealogy, environmental, heritage, tourism, theatre, sports, and coaching. Some projects are targeted at specific groups in society211. Training on Local Training Initiatives is certified and leads to recognised awards on the National Framework of Qualifications at levels 3, 4 and 5. Examples include the FAI/FÁS Soccer Programme in Castlebar, Abbeyfeale Radio Production and Galway Family History (48 weeks). 211 Such as women, early school leavers, homeless people etc. Endorsed by the FÁS Board – March 2013. Page 104 M: Specialist Training Providers (STPs) FÁS contracts with 18 STPs country-wide to deliver training programmes to people with disabilities. This client group requires more intensive support than learners on mainline courses. The features of this specialist vocational training include: Additional training duration Adapted equipment Transport arrangements Enhanced programme content Enhanced trainer-learner ratio is available in non-specialist training provision. FÁS also encourages all people with disabilities to avail of and participate in its broad range of mainline training options. Examples include Artlink Sandymount (90 weeks), Skillbase Foundation Dublin North County Fingal (78 weeks), and Vocational Multi-Skills Offaly County (73 weeks). N: Community Training Centres (CTCs) are independent community-based organisations funded by FÁS, catering for the training and employment needs of early school leavers, primarily aged between 16 and 21. The training is certified leading to recognised awards on the National Framework of Qualifications. There are 38 community training centres around the country. Examples of programmes offered include Initial Vocational Skills training in Darndale Belcamp CTC (52 weeks), Information and Communication Technologies in North Wall, including Database Applications, Desktop Publishing, Digital Media and, in Athlone CTC, the Applied Employment Skills programme provides training in catering, IT, art and design, tiling and painting. All programmes offer personal and social skills development through modules such as communications, personal effectiveness, teamwork, career planning and literacy and numeracy support which are integrated with the vocational training modules. Endorsed by the FÁS Board – March 2013. Page 105 Appendix 2 DSP Training Requirements 1. 24 locations nationally cited training needs 2. Of the 24 location, 8 locations also cited evening training requirements 3. Of the 24 locations, 3 locations (Ballyfermot, Sligo and Tallaght) also provided overview of TESG training which has been incorporated into the data into the analysis. Training most often cited by DSP Priority Training 1 Security Guarding 2 SafePass 3 Occupational First Aid/Manual Handling (MH cited 3 times) 4 ECDL (including 7 Pre-ECDL citations) 5 Basic Computers /Intro to Computers/Level 3 Computers 6 Forklift/Warehouse Operative (majority forklift driver) 7 Driver (Van, HGV, CPC, Rigid) 8 Childcare 9 Healthcare 10 Accounts/Payroll/Finance 11 Customer Care/Retail sales/marketing (mostly CC) 12 Clerical/Office/Receptionist 13 Train the Trainer 14 Higher Level ICT (Cloud, Java, MCP, Web Design) 15 Beauty Therapy/Nail Technician/ITEC 16 Welding 17 Horticulture 18 Hairdressing 19 Start Your Own Business/Enterprise 20 Leisure, Outdoor, Fitness 21 Legal/Medical Secretary 22 Green (Wind turbine, Water harvesting) 23 Forestry/Chainsaw 24 CAD/Milling-Turning 25 GIS/GID/OFTEC 26 Skills Sampling/Career Directions 27 Project Management/Supervision 28 Life Sciences 29 Bus Admin/Mgt 30 Small Engine/Domestic Appliance Servicing 31 CSCS 32 Accounting Technician 33 Installer (Alarm, Digital TV) 34 Sales Service Fitter (motor) 35 Literacy/Numeracy 36 Barbering Endorsed by the FÁS Board – March 2013. Demand High High High High High High High High High High High High High High Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Low Low Low Low Low Low Low Low Low Low Low Low Page 106 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 Game Meat handling Para-medics Bar/Cullinary Skills (formerly Fáilte Irl) Jobs Club Digital Marketing Interior Design Certified SAGE user Sound Engineer Construction Kerb laying Paving Concreting Groundwork Supply Chain Logistics Tourism/Heritage (Killarney Tourism) Football Coach Kerry GAA Access to Off-shore Oil and Gas Rigs Endorsed by the FÁS Board – March 2013. Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Page 107 DSP Training requirements grouped by Career Training Cluster Cluster Courses Business and ECDL and Basic Computers, Clerical/Office/Receptionist, Admin Train the Trainer Legal/Medical Secretary Start Your Own Business/Enterprise Bus Admin/Mgt Project management Supported Skills Sampling/Jobs Club Training Literacy/Numeracy IT Higher Level ICT (Cloud, Java, MCP, Web Design) Health, Care, Security guarding Other Personal Occupational First Aid/Manual Handling Services Childcare Healthcare Beauty Therapy/Nail Technician/ITEC Hairdressing Leisure, Outdoor, Fitness Barbering Para-medics Interior design Football Coach Kerry GAA Built SafePass and CSCS Environment Kerb Laying and Paving Concreting Groundwork Construction Manufacturing Welding Engineering Access to Off-shore Oil and Gas Rigs Sound Engineer Sales Service Fitter (motor) Installer (Alarm, Digital TV) Small Engine/Domestic Appliance Servicing GIS/GID/OFTEC CAD/Milling-Turning Green (Wind turbine, Water harvesting) Life Sciences Game Meat handling Sales/Marketing Digital Marketing Customer Care/Retail sales/marketing (mostly CC) Finance/Fin Accounts/Payroll/Finance Services SAGE certified user Accounting technician Transport Forklift/Warehouse Operative (majority forklift driver) Distribution, Driver Logistics Supply Chain Logistics Natural Forestry/Chainsaw Resources Horticulture Tourism Tourism/Heritage (Killarney Tourism) Bar/Culinary Skills (formerly Fáilte Irl) Endorsed by the FÁS Board – March 2013. Page 108 Appendix 3 Overarching Planning Guidelines and Parameters The following overarching guidelines and parameters were approved by the Board of FÁS to inform the key priorities of each training centre and HO unit business plan subject to any amended/new DES/DSP priorities that may arise. 1. DSP notify FÁS of the priority cohort(s) for FÁS training for 2013, having first been endorsed by DES. In 2013, DSP will determine priority cohorts for referral to FÁS training programmes in the context of an increasing emphasis on long term unemployed. 2. Each local TC Plan must include details of how their courses meet the skill needs of priority cohorts identified by DSP in the context of agreed corporate FÁS policy and parameters around FÁS training for 2013. Please see Appendix 2 for details of training identified by DSP. 3. Corporate parameters issued by FÁS to local management included no SafePass courses or Jobs-club type courses212 to be provided in 2013. 4. In addition, the volume of the following low-skills provision is to be reduced in 2013: a. Security/Door Security training b. ECDL c. Lower level ICT training (at FETAC Level 3) d. Forklift training. 5. There is no special arrangement in place for a separate Business Plan for FÁS training centres that are planned to be amalgamated into ETBs in 2013. 6. Where appropriate, local FÁS management consult with their relevant VEC counterparts with regard to their 2013 business plan most particularly between FÁS training centres transferring in 2013 and the relevant receiving ETB(s). 7. The relevant senior representatives within DSP and the VECs were also consulted throughout the planning exercise. 8. Apprenticeship will continue to be led, managed and administered by FÁS unless otherwise directed by DES. 9. Apprenticeship is subject to a separate business planning process. However, planned apprenticeship activity/budget etc. for 2013 has been incorporated into the FÁS Service Plan for Training 2013. 10. Details of how courses are clearly focused on providing skills for job vacancies for which there is established demand in the employment market (local and national) was also set out in each training centre plan as well as agreed target outcomes for progression to employment, education and training by programme type e.g. SST, CTC etc. 212 The volume of jobs-club type provision was subsequently increased following further discussions with DSP. Endorsed by the FÁS Board – March 2013. Page 109 Appendix 4 Action Plan for Jobs 2012 The Irish Government published the Action Plan for Jobs in February 2012. The Plan, which contained actions to be implemented in 2012 by all 15 Government Departments as well as 36 State agencies, will improve the operating environment and supports for job-creating businesses, and remove barriers to employment-creation across the economy. Some of the significant Department of Education and Skills actions in the 2012 plan included: A new Labour Market Education and Training Fund. This €20 million fund will be specifically targeted at the long-term unemployed and will deliver upward of 6,500 places in 2013 Prioritise places, including in the further education and training sector, specifically for those on the Live Register for 12 months or more Issue a new call under the Springboard programme for higher education courses that are aligned with areas of future skills needs and targeted at the unemployed Rollout of up to 750 places on a number of new fully funded graduate ICT skills conversion programmes across the country was announced A specific training initiative for managers in SMEs. Action Plan for Jobs 2013 The Action Plan 2013, which contains 333 actions to be implemented in 2013 by 16 Government Departments and 46 agencies, will build on progress made in 2012 and continue to improve supports for job-creating businesses and remove the barriers to employmentcreation across the economy. These actions are additional to the 249 actions already implemented under Action Plan 2012. In a major departure from the 2012 plan, Action Plan 2013 contains seven headline highimpact measures, implemented in partnership with senior industry figures and selected because of their potential to have a significant effect on job-creation: JobsPlus – over two years the State will pay €1 of every €4 it costs an employer to recruit a long-term unemployed person off the Live Register ICT Skills – provide an additional 2,000 ICT graduate level professionals in 2013, and by 2018 lead Europe in terms of ICT graduates as a percentage of all third level graduates Energy Efficiency – the Government will create a €70million Energy Efficiency Fund to support 20 major projects in 2013 and ultimately create 5,000 jobs Trading Online – get 2,000 more small businesses trading online in 2013 and 2014, with the creation of 3,200 jobs Business Licences – create a single licensing application system for up to 25 licences in the retail sector, saving retailers over €20million per annum Big Data – make Ireland one of the leading countries in Europe for Big Data, a sector growing by up to 40% per annum Health Innovation Hub – Government will establish a world-renowned centre to establish Ireland as a leading location for start-up and growing medtech and healthcare companies. Endorsed by the FÁS Board – March 2013. Page 110 Appendix 5 FÁS training centre transfers to ETBs ETB City of Dublin City of Cork and Co. Cork Co. Dublin and Dun Laoghaire City of Limerick, Co. Limerick and Co. Clare Co. Donegal Co. Kerry Co. Tipperary North and South City of Waterford, Co. Waterford and Co. Wexford City of Galway, Co. Galway and Co. Roscommon Co. Mayo, Co. Sligo and Co. Leitrim Co. Cavan and Co. Monaghan Co. Louth and Co. Meath Co. Longford and Co. Westmeath Co. Laois and Co. Offaly Co. Kildare and Co. Wicklow Co. Kilkenny and Co. Carlow Endorsed by the FÁS Board – March 2013. FÁS Training Centres planned to be merged into the relevant ETB Ballyfermot, Finglas Cork Baldoyle, Loughlinstown, Tallaght Limerick (Raheen), Shannon Letterkenny, Gweedore Tralee Waterford, Wexford Galway Ballina, Sligo Dundalk Athlone Mount Lucas - Page 111 Appendix 6 Interim SOLAS Arrangements SOLAS Functions Policy & Strategy Area SOLAS will contribute significantly to the development of further education and training policy. Specifically it will lead the preparation and evolution of a strategy for the sector in conjunction with its stakeholders. This will include policy in respect of FET funding. Research & Planning Collection and collation of relevant labour market, employer, learner data and information. Analysis and insight of same at both national and regional level. Dissemination of resulting knowledge at both macro and operational level. Preparation and support of corporate planning in conjunction with stakeholders, including liaison with employers, industry and civil society organisations. Programme Development Complementary role to ETBs in the development of appropriate further education and training programmes and curricula. Development of specialised /technical programmes as required. Employer and stakeholder liaison. Outsourced Further Education & Training Provision National Programmes Support role to ETBs in sourcing further education and training interventions from the private, public and not for profit sector. ETB Liaison This function will work in conjunction with ETBs in the preparation and implementation of their annual education and training plans for FET. Corporate Services HR / Finance / ICT / Secretariat / Internal Audit / Facilities Management etc. This function will also have responsibility for managing FET funding and performance evaluation and review. Intreo Liaison Liaison with Intreo. Apprenticeship Administration Management and coordination of apprenticeship – currently the subject of a review by the DES. Communications All external and internal communications. Development and implementation of certain programmes at national level where particular circumstances pertain. Currently the new Labour Market Education and Training Fund is an example. A further example is eCollege which is operated at national level now but could, in time, be devolved to ETBs with SOLAS providing a support role. Endorsed by the FÁS Board – March 2013. Page 112 Appendix 7 Examples of Skills Shortages Shortage Area Software developers IT network and security experts IT support Marketing experts Technical sales representatives Customer support staff Engineering technicians Accountants Compliance experts Insurance specialists Butcher Toolmakers Supply chain specialists Clerks Elementary occupations Details Database architecture, maintenance and operations (e.g. SQL, TransactSQL, Oracle etc.) Java related applications (e.g. .Net, C#, Summit, UX/UI etc.) Open source applications (e.g. Linux, Flash/Flex, Ruby on Rails) Online applications (e.g. PHP, CSS, HTML, Interactive visual, MS Sharepoint etc.) Mobile applications for iphone and android technology (e.g. HTML 5, Objective C, J2ME etc.) Cloud computing Linux/Unix for gaming technologies Internet security, Network security Sector specific IT security solutions (e.g. financial sector) Online support Technical user support Testing Troubleshooting On-line marketing and sales (various sectors) Multilingual B2B (Business to Business) Various sectors (IT, telecommunications, gaming, FMCG (Fast Moving Consumer Goods) Multilingual Multilingual (European languages) for various sectors (e.g. ICT sector, on-line commerce etc.) Instrumentation Control Sectors: machinery, equipment and medical devices Corporate solvency Financial restructuring Regulation (e.g. Basel II and III) Underwriting Claims handling Meat cutters and de-boners (food manufacturing sector) High tech manufacturing International supply chain management Languages Niche areas (credit control, accounts payable) Multilingual Cleaners Kitchen assistants Endorsed by the FÁS Board – March 2013. Tentative Magnitude Medium to high Medium to high Medium Low Low to medium Low to medium Low Low Low Low Low to medium Low Low Low Low Page 113 Appendix 8 Job Opportunities 2013 & FÁS Programmes Cluster 1: Information technology Job Opportunities - In 2012, the IT sector continued to be one of the key drivers of the increase in services exports - Employment in IT occupations continues to grow despite the recession (adding 7,600 net jobs over the period 2007-2011) - In 2011, vacancies in IT-related occupations accounted for over 40% of all advertised vacancies at professional level - Strong growth is driven, among other factors, by companies’ reliance on ICT to cut costs (e.g. advanced analytics CSM/CRM) and the rise of cloud computing (e.g. cloud brokerage and expanded delivery models, IaaS, PaaS, SaaS and BPaaS) - Strong demand is illustrated by recent job announcements in: o Cloud computing - spanning various areas including gaming, healthcare, supply chain management (SAP, Big Fish Games, iMosphere, iTrack Global, SourceDogg.com, Workday) o Network security (e.g. Total Defence, Sysnet Global Solutions) o Localisation and testing (e.g. Culture Translate) o Telecommunications (e.g. Huawei) o Research & Development (e.g. Hewlett Endorsed by the FÁS Board – March 2013. Examples of current courses ECDL Microsoft Office Specialist Advanced Web Design Digital Imaging Digital Media Computer Maintenance and Networks Software Developer Cisco Networks Comptia Security Comptia Networks IT Su port Specialist Cisco Certified Networks Associate Windows 7 Support Technician Mobile Technologies – Android MySQL & PHP MySQL Associate C++ Java Associate Developer Microsoft Certified IT Professional Train the IT Trainer IT Technology Sales and Customer Care Software Tester Comptia A+ Page 114 Examples of new FÁS courses Mobile Technologies – Android Oracle Database Administration Rich Media Communications using Adobe Flash Microsoft.NET Framework Video Communications Using adobe premiere Changing Career to the IT Sector (Software Development, Intro to Networking, Intro to Database) Rich Media Communications using Adobe Flash (animation software) Comptia Network + Comptia Security + Microsoft Certified Solution Developer Microsoft Technology Specialist Packard, Cisco - virtualisation) - Companies continue to source ICT skills from abroad: 400 new employment permits and green cards were issued to non-EEA IT programmers in 2011 - Skill shortages have been identified in the following areas of ICT: o Sophisticated database architecture, maintenance and operations (e.g. SQL, Transact-SQL, Oracle) o Java-related applications (including .Net, C#, C++, Summit, UX/UI) o Open source applications (e.g. Linux, Flash/Flex, Ruby on Rails) o Online applications (e.g. PHP, CSS, HTML, Interactive visual, MS Sharepoint) o Mobile app development (also with HTML 5, Objective C, J2ME) for iPhone and android platforms o Cloud computing related skills o Linux/Unix for gaming technologies o IT security: internet security and network security models and solutions for the financial sector o IT online support, technical user support, IT testing and troubleshooting. - Frequently, shortages arise for persons with more than one of the above skills (e.g. expertise in Java and migration of CSM/CRM applications to web based or cloud computing architecture and software as a service (SaaS) applications). Endorsed by the FÁS Board – March 2013. Page 115 Cluster 2. Transportation, distribution and logistics Job Opportunities Expertise in international supply chain management combined with relevant business activities, including the management of customer relations in an international context, will be needed in order to support growth in international trade, including expansion into new markets. Examples of current courses Forklift Driving Best Practice procurement Heavy Good Vehicle Driving (HGV) Supply Chain Logistics Logistics and Distribution Examples of new FÁS courses A number of courses in this cluster were redeveloped in 2012 to meet newly published FETAC awards. Cluster 3: Sales and marketing Job Opportunities - An analysis of vacancy data and job announcements in 2011 shows an increasing demand for sales and marketing executives - Shortages of the following sales and customer service support skills have been identified: o contact centre roles for candidates fluent (mostly at native proficiency level) in one or more European languages (e.g. German, Italian, French and Nordic); the demand was often for language skills combined with relevant product knowledge o online marketing and sales roles (across a variety of sectors, e.g. IT, gaming) o senior technical and specialised sales representatives, often in a business-tobusiness (B2B) capacity (e.g. IT, telecommunications, gaming, FMCG ) - The strong demand for sales and customer support skills is illustrated in job announcements by IDA client companies and in the media (e.g. Paypal, Eishtec, HCL Example of Existing Courses Technology Sales and Customer Care Professional Selling Retails Sales Retail Skills Marketing Advanced Certificate in Retail Management Examples of new FÁS courses Contact Centre Agent IT Sales Endorsed by the FÁS Board – March 2013. Page 116 Technologies, etc.) - The demand is expected to grow as: o Ireland’s manufacturing companies seek to increase their share of European and emerging markets, particularly in commodities such as processed foods o ICT continues to impact on the skills required in marketing and sales: sales executives are increasingly expected to have an expertise in research, datamining and relevant product knowledge. Cluster 4: Health, Care, Social and Other Personal Services Job Opportunities - The demographic structure of the population, combined with the changing gender composition of healthcare occupations and the difficult economic situation, is creating an ever increasing demand for skilled personnel in the health, care and social services areas - There is a shortage of healthcare professionals, particularly doctors, specialist nurses and certain therapists - There is a strong demand for carers generally, particularly in the area of older people care; the demand is expected to continue to grow due to demographic changes including longer life expectancy and an ageing of the population; the demand for carers is also illustrated in recent job announcements (e.g. Comfort Keepers, Nursing Homes Ireland), although a share of Endorsed by the FÁS Board – March 2013. Examples of Existing Courses Early Childcare and Education Healthcare Assistant Security Guard Hairdressing Examples of new FÁS courses A number of courses in this cluster were redeveloped in 2012 to meet newly published FETAC awards. Development work, where appropriate, will continue in 2013. Surf Instructor Event Management & Security Festival Management & Sound Production Page 117 the advertised positions is arising due to the outsourcing of services previously delivered by the HSE. Cluster Job Opportunities Examples of Existing Courses 5: Built environment - With residential output at the historically low level of fewer than 10,000 new housing units per annum and civil engineering adversely affected by the delays and cancellations of major capital projects, construction remains one of the weakest sectors in the economy - Job opportunities are likely to be confined to construction projects in: o social infrastructure (e.g. new schools), o energy (e.g. repair and maintenance of traditional energy infrastructure, development and maintenance of renewables infrastructure (e.g. wind, tidal) and energy conservation (e.g. passive housing, use of mechanical ventilation and heat recovery systems, use of sustainable sources of heat and energy such as solar tubes, photovoltaic and geothermal heating) o commercial building required to facilitate the expansion of other sectors, primarily IT and pharmaceuticals (e.g. Amgen, Eli Lily, Microsoft, HP, etc.). - Recent job announcements were in the renewable energy sector (Wind Energy Direct), manufacturing (Intel’s new factory) Traditional Basic Construction Skills Paving and Kerb Laying Construction Operative Endorsed by the FÁS Board – March 2013. Examples of new FÁS courses Courses under Construction Skills Certification Scheme (CSCS) Quarrying Skills Construction Scheme (QSCS) Heritage Traditional Stonewall Building Renewable and Energy Efficiency Reducing Home Energy Costs Oil Fired Appliances Servicing Gas Installation Domestic Domestic Solar Hot Water Systems Passive House Building Envelope Passive House Construction Mechanical Systems Overhead Line Worker Page 118 Domestic Thermal Insulation Intelligent Building Control Systems Small Scale Wind Systems Implementation Micro Solar Photo Voltaic Systems Implementation Large-scale Wind Turbine Technician and services (M7 motorway service facilities) - Driven by national legislation and EU legislation and relevant policy targets, sourcing energy from renewable sources will rise in importance; although not a large sector in terms employment at present, some job opportunities are likely to arise in the areas of wind (on and off-shore) and tidal over the next few years. Cluster Job Opportunities Examples of existing courses Examples of new FÁS courses 6: Financial services - Despite the announced job losses (e.g. Ulster Bank, TSB, EBS, AIB, etc.), demand remains strong for: o professionals in credit and risk management (e.g. risk analysts, credit specialists, actuaries) o compliance experts (financial services regulation and compliance with Basel Accords, especially BASEL II and III) o accountants with experience in corporate solvency and financial restructuring o specialists in insurance business (underwriting and claims handling) o business professionals and associate professionals with sophisticated business skills mixes (e.g. IT know-how and communication systems expertise in applications such as SAP, ORACLE and other Enterprise Resource Planning (ERP) systems) Accounting Technician ACCA Levels 1-8 Financial Advisor Assistant Computerised Accounts and Payroll Insurance Broking Official SAGE Accounts and Payroll A number of courses in this cluster were redeveloped in 2012 to meet newly published FETAC awards. Development work, where appropriate, will continue in 2013. Endorsed by the FÁS Board – March 2013. Page 119 o financial managers (e.g. client relationship managers in investment banking). - Job opportunities for financial clerks have been identified in the following areas: accounts payable/receivable, payroll, multilingual credit control, fund accounting, claims administration, shareholder services, settlements - The demand for high level financial skills, particularly in the area of risk and compliance, is expected to be driven by the continued restructuring and reform of the banking sector, with some expansion also expected in international financial services (as evidenced in the IDA job announcements for 2011). Cluster 7: Business administration and management Job Opportunities - Job opportunities for clerks are expected to arise from replacement demand (retirements and other exits), while some expansion is expected as administrative roles will be needed to support expanding sectors (e.g. IT, finance, pharma etc.) - Vacancies are most frequent for financial clerks, receptionists, personal assistants, and logistics clerks (freight, co-ordination and documentation) Endorsed by the FÁS Board – March 2013. Examples of Existing Courses Receptionist Skills Office Administration Office Administrator Computerised Payroll and Accounts Legal Secretary Traineeship SME Management Skills Business Administration and Management Supervisory Management Skills Page 120 KEY: New FÁS course Introduced (I), course being piloted (P), pilot approved (PA), course in development (ID), ITN underway (A) Project Management - Prince 2 Project Management - Certified Associate (PMBOK) - While there are currently no shortages of administrative and secretarial skills in general, there are indications that some multilingual roles in niche areas (e.g. credit control, accounts payable, specialist roles in supply chain operations) are proving difficult to fill. Cluster 8: Manufacturing/ Engineering Job Opportunities - The demand for “super-operatives” is expected to increase as most manufacturers implement technologies and business processes to increase productivity and preserve their competitive positions. This will create job opportunities for persons with the following skills: o quality control o testing o automated processes management o basic programming of computer numerically controlled machinery o technical knowledge of PLCs and other technologies. - The strong performance of multi-national manufacturing companies (e.g. in the medical devices and pharma sectors) is positively impacting on demand for toolmakers and fitters; this is illustrated by a recent rise in apprenticeship intake Endorsed by the FÁS Board – March 2013. Examples of Existing Courses KEY: New FÁS course Introduced (I), course being piloted (P), pilot approved (PA), course in development (ID), ITN underway (A) O Access to Offshore (Oil and Gas) - Safety Electrical Testing and Verification Welding Machine Tool Operating Computer Aided Engineering Advanced Welding Wood Machining Pilot National Butchery Academy Butchery Skills Manufacturing Operative – Medical Devices Aircraft Maintenance Technician Aircraft Sheet Metal Work Textile Floor Covering Parametric CAD 3D Architectural Modelling course Page 121 - The demand for engineering skills is illustrated in recent job announcements which span the following areas: electronics (particularly in semi-conductor manufacturing (e.g. ZMDI, M/A-Com); medical devices (e.g. Cook Medical), pharmaceuticals (e.g. Mylan, Abbott, Amgen)), and energy (e.g. Cylon Active Energy, IMERC, Ocean Energy and West Cork Renewable Energy Centre). - During 2011, de-boners and trimmers continued to be sourced from outside the EEA, with 40 new employment permits issued to non-EEA nationals; however, the pilot training programme in butchery skills, developed by FÁS and the National Butchery Academy, should help address the shortage in the short-to-medium term. Cluster 9: Natural Resources Job Opportunities See section 5.10 Endorsed by the FÁS Board – March 2013. Examples of Existing Courses Forestry Operative Traineeship Organic Horticulture Page 122 KEY: New FÁS course Introduced (I), course being piloted (P), pilot approved (PA), course in development (ID), ITN underway (A) Cluster Job Opportunities Existing Community-based Provision 10 Skills sampling/Supported training There will be a focus in 2013 to develop more market-led programmes within STP and LTI community-based training provision to enable learners to compete for relevant job opportunities as outlined in the Job Opportunities column relating to each of the clusters above. In addition, learners will be enabled to meet the pre-requirements for a range of higher level technical courses commensurate with their career and employment aspirations and capabilities Sampling options and integrated vocational training with high support provided on communitybased courses. Generic transferable skills as well as a range of personal skills relevant to employment are integrated with vocational skills; Eg Sports and Leisure Sports and Recreation ICT Office and Business Administration Personal & Health Care Hairdressing Beauty Therapy Crafts Catering Woodwork Horticulture Metal work Team working Communications Literacy Numeracy Endorsed by the FÁS Board – March 2013. Page 123 KEY: New FÁS community-based Provision introduced (I) In-development (ID) In 2013 the development of training programmes for learners in community training will continue with particular emphasis on extending the range of modules available at FETAC levels 3, 4 and 5. A wider range of vocational modules is required to match the individual aptitude, interest and employment aspirations identified in Individual Learning Plans (ILPs). This approach provides increased progression pathways by providing more opportunities for learners to achieve a major award. Appendix 9 Cluster framework by type and family Cluster Type Family 1 Family 2 Family 3 Family 4 Family 5 Family 6 1. Information Technology Networks Software development Support and services Web and Digital Film and TV Other 2. Transport, distribution and logistics Transportation operations Logistics, planning, management. Facility and mobile equipment Health, safety, environmental. management Back office support Other 3. Sales/marketing Professional Sales Marketing Management Marketing and communications Merchandising and Promotion Other 4. Health/family/human needs Childcare Family and Community services Personal Care Services Care for the Elderly Other 5. Built environment Design and preconstruction Construction Operations/maintenance Other 6. Financial services Securities and investments Business finance Insurance claims Accounting Customer service Other 7. Business administration and management Administration Support General & operations management Business information management Business finance Insurance Other 8. Manufacturing Production Production process development Maintenance installation and repair QA Logistics and inventory control Other Endorsed by the FÁS Board – March 2013. Page 124 Appendix 9 Cluster framework by type and family Cluster Type Family 1 Family 2 Family 3 Family 4 Family 5 Family 6 9. Natural Resources Food products and processing systems Environmental services system Equipment/Servicing/In stallation/IT Sustainability Skills Renewable Energy Other 10 Sampling/Supported Training Cluster Sampling options and high supported training provided on community-based courses pertaining to basic vocational and generic transferable skills as well as a range of personal skills relevant to employment. Example 3 Cluster 8. Manufacturing Family 1 Production Sampling Options Woodworking, Metal work Example 4 Cluster 7. Business administration and management Family 1 Admin Support Sampling Options Basic Computer Skills Endorsed by the FÁS Board – March 2013. Example 1 Cluster 4 Health/family/human needs Family 4 Personal Care Services Sampling Options Hairdressing, Beauty Therapy Example 2 Cluster 9 Natural Resources Family 1 Food products and Processing system Sampling Options Horticulture Page 125