BYU-Idaho Self Study.. - Northwest Commission on Colleges and
Transcription
BYU-Idaho Self Study.. - Northwest Commission on Colleges and
Brigham Young University-Idaho 525 South Center Street Rexburg, ID 83460 www.byui.edu (208) 496-1113 (Phone) (208) 496-1185 (Fax) Table of Contents Introduction 1.0 Overview of BYU-Idaho..................................................................................3 2.0 Becoming BYU-Idaho .....................................................................................4 3.0 Progress on Areas to Improve from the 1999 Self-Study ................................8 3.1 Each Person at BYU-Idaho is a Teacher ....................................................8 3.2 The Most Effective Teaching ....................................................................8 3.3 More Students Must be Blessed.................................................................8 3.4 Optimizing the Use of Space .....................................................................9 3.5 Managing Grade Inflation ..........................................................................9 3.6 Achieving Greater Academic Engagement ................................................9 4.0 Progress on General Recommendations by the 1999 Evaluation Team ..........9 4.1 Recommendation 1 ....................................................................................9 4.2 Recommendation 2 ..................................................................................11 4.3 Recommendation 3 ..................................................................................13 4.4 Recommendation 4 ..................................................................................13 4.5 Recommendation 5 ..................................................................................14 5.0 Eligibility Requirements ................................................................................15 6.0 The Self-Study Process ..................................................................................16 Standard 1 – Institutional Mission and Goals 1.0 Institutional Mission and Goals .....................................................................21 1.1 Description ...............................................................................................21 1.2 Analysis and Appraisal.............................................................................22 1.2.1 Institutional Strengths ..................................................................23 1.2.2 Institutional Challenges ...............................................................26 2.0 Planning and Effectiveness ............................................................................29 2.1 Description ...............................................................................................30 2.2.1 Governing and Advisory Councils ...............................................30 2.2.2 Assessment...................................................................................30 2.2.3 Annual Stewardship Reviews ......................................................33 2.2.4 Other Aspects of Assessment .......................................................33 2.2 Analysis and Appraisal ............................................................................34 Standard 2 – Educational Program and Its Effectiveness 1.0 General Requirements....................................................................................39 1.1 Resources Supporting Educational Programs ..........................................39 1.2 Educational Programs: Goals, Design, Structure, and Objectives ..........43 1.3 Credits, Program Length, and Special Program Tuition ..........................46 1.4 Curriculum Design, Approval, and Implementation ................................47 1.5 Use of Library ..........................................................................................49 1.6 Scheduling, Prior Experiential Learning, and Program Changes ............50 2.0 Educational Program Planning and Assessment ............................................52 2.1 Description ...............................................................................................52 2.2 Analysis and Appraisal ............................................................................53 3.0 Undergraduate Programs ...............................................................................54 3.1 General Education....................................................................................54 3.2 Acceptance and Transfer of Credits .........................................................55 3.3 Advising ...................................................................................................55 3.4 Remedial Coursework..............................................................................57 3.5 Faculty .....................................................................................................58 4.0 Continuing Education ....................................................................................61 5.0 Noncredit Programs and Courses...................................................................63 6.0 Analysis and Appraisal of Undergraduate Programs .....................................63 6.1 Department of Accounting .......................................................................63 6.2 Department of Agronomy and Agriculture Business ...............................65 6.3 Department of Animal Science ................................................................66 6.4 Department of Architecture and Construction .........................................67 6.5 Department of Art ....................................................................................69 6.6 Department of Automotive ......................................................................70 6.7 Department of Biology ............................................................................72 6.8 Department of Business Management .....................................................74 6.9 Department of Chemistry.........................................................................78 6.10 Department of Communication..........................................................80 6.11 Department of Child and Family Studies...........................................81 6.12 Department of Computer Science and Engineering...........................83 6.13 Department of Dance .........................................................................84 6.14 Department of Economics..................................................................85 6.15 Department of English .......................................................................87 6.16 Department of Foreign Language ......................................................90 6.17 Department of Geology......................................................................93 6.18 Department of Health Science ...........................................................95 6.19 Department of History, Geography, and Political Science ................96 6.20 Department of Home and Family Education .....................................98 6.21 Department of Horticulture ................................................................99 6.22 Department of Humanities and Philosophy .....................................101 6.23 Department of Information Systems ................................................102 6.24 Department of Interior Design .........................................................104 6.25 International Studies Program..........................................................104 6.26 Department of Mathematics .............................................................106 6.27 Department of Mechanical Engineering and Technology................108 6.28 Department of Music .......................................................................109 6.29 Department of Nursing ....................................................................110 6.30 Department of Physical Education...................................................112 6.31 Department of Physics .....................................................................113 6.32 Department of Psychology...............................................................116 6.33 Department of Recreation Leadership .............................................117 6.34 Department of Religious Education .................................................118 6.35 Department of Sociology and Social Work......................................120 6.36 Department of Teacher Education....................................................122 6.37 Department of Theatre .....................................................................124 ii Table of Contents Standard 3 – Students 1.0 Purpose and Organization ............................................................................127 2.0 General Responsibilities ..............................................................................132 2.1 Identifying Student Needs......................................................................132 2.2 Student Governance ...............................................................................132 2.3 Students’ Rights and Responsibilities ....................................................133 2.4 Student Safety ........................................................................................133 2.5 Publication of University Policies and Procedures ................................133 2.6 Evaluation of Student Services and Programs .......................................134 3.0 Academic Credit and Records .....................................................................135 4.0 Student Services ...........................................................................................135 4.1 Admissions Philosophy and Policies .....................................................135 4.2 Placement, Continued Enrollment, and Graduation ..............................137 4.3 Financial Aid Policies and Procedures ...................................................137 4.4 Orientation of New Students..................................................................140 4.5 Academic and Career Advising .............................................................140 4.6 Health Care and Counseling Services ....................................................141 4.7 Student Housing .....................................................................................141 4.8 Food Services Programs ........................................................................142 4.9 Student Activities ...................................................................................142 4.10 Bookstore Services...........................................................................145 4.11 Student Publication ..........................................................................145 5.0 Analysis and Appraisal ................................................................................146 5.1 Office of Admissions and Scholarships .................................................146 5.2 Bookstore ...............................................................................................148 5.3 Counseling Center..................................................................................150 5.4 Dean of Students ....................................................................................152 5.5 Financial Aid ..........................................................................................154 5.6 Food Services .........................................................................................156 5.7 Ecclesiastical and Religious Activities ..................................................158 5.8 Health Center .........................................................................................158 5.9 Hold to the Rod ......................................................................................161 5.10 Housing ............................................................................................161 5.11 ID Center..........................................................................................163 5.12 Internship Office ..............................................................................165 5.13 Manwaring Center ...........................................................................166 5.14 New Student Orientation..................................................................168 5.15 Registrar’s Office .............................................................................170 5.16 Special Constituencies .....................................................................172 5.16.1 Associations and Cultural Well-Being .......................................172 5.16.2 Married Students ........................................................................173 5.16.3 Non-traditional Students ............................................................173 5.16.4 Women Students ........................................................................173 5.17 Academic Societies ..........................................................................174 5.18 Special Constituencies .....................................................................174 5.19 Ticket Office ....................................................................................175 5.20 University Police..............................................................................176 Table of Contents iii Standard 4 – Faculty 1.0 Faculty Selection, Evaluation, Roles, Welfare, and Development ..............183 1.1 Professional Qualifications ....................................................................183 1.2 Participation in Governance ...................................................................184 1.3 Workload ..............................................................................................187 1.4 Professional Development .....................................................................188 1.5 Compensation and Benefits....................................................................188 1.6 Evaluation of Faculty Performance .......................................................188 1.7 Faculty Hiring ........................................................................................189 1.8 Academic Freedom ................................................................................189 1.9 Part-time Faculty....................................................................................190 2.0 Analysis and Appraisal ................................................................................191 Standard 5 – Library 1.0 Library..........................................................................................................197 1.1 Purpose and Scope .................................................................................197 1.2 Information Resources and Services ......................................................199 1.3 Facilities and Access ..............................................................................200 1.4 Personnel and Management ...................................................................201 1.5 Planning and Evaluation ........................................................................203 1.6 Analysis and Appraisal of Library .........................................................203 2.0 Information Technology ...............................................................................206 2.1 Applications Development.....................................................................206 2.2 Computer Support ..................................................................................206 2.3 Media Services .......................................................................................208 2.4 University Press .....................................................................................208 2.5 Server Management ...............................................................................209 2.6 Telecommunications ..............................................................................210 Standard 6 – Governance and Administration 1.0 System of Governance .................................................................................217 2.0 Governing Board of Trustees .......................................................................218 3.0 Leadership and Management .......................................................................218 3.1 Principal Officers ...................................................................................218 3.2 Administrative Councils and Committees .............................................223 3.3 Organizational Structure ........................................................................224 4.0 Faculty Role in Governance.........................................................................224 5.0 Student Role in Governance ........................................................................226 6.0 Policies .........................................................................................................227 7.0 Analysis and Appraisal ................................................................................227 7.1 Survey of Faculty ...................................................................................227 7.2 Survey of Students .................................................................................230 iv Table of Contents Standard 7 – Finance 1.0 Finance .........................................................................................................237 1.1 Financial Planning .................................................................................237 1.2 Adequacy of Financial Resources ..........................................................238 1.3 Financial Management ...........................................................................239 1.4 Fundraising and Development ...............................................................240 2.0 Analysis and Appraisal ................................................................................241 2.1 Financial Services ..................................................................................241 2.2 Budget Office .........................................................................................242 2.3 Internal Audit .........................................................................................243 2.4 Personnel ..............................................................................................244 2.5 Purchasing and Travel Management Services .......................................245 2.6 Office of Safety and Fire Protection ......................................................246 Standard 8 – Physical Resources 1.0 Physical Resources.......................................................................................251 1.1 Instructional and Support Facilities .......................................................251 1.2 Equipment and Materials .......................................................................253 1.3 Physical Resources and Planning...........................................................254 2.0 Description and Self-Assessment ................................................................254 2.1 Services Provided...................................................................................254 2.2 Significant Facility Changes During the Past Five Years ......................255 2.3 Significant Procedural and Operational Changes During the Past Five Years .......................................................................................................256 2.4 Significant Changes in the Next Five Years ...........................................257 2.5 Analysis and Appraisal ..........................................................................259 Standard 9 – Institutional Integrity 1.0 Standards ......................................................................................................263 2.0 Policies and Representation .........................................................................264 3.0 Conflict of Interest .......................................................................................264 4.0 Academic Freedom ......................................................................................264 Appendices A – Departmental Analysis and Appraisal Template .........................................267 B – BYU-Idaho Guiding Principles ...................................................................271 C – Institutional Goals and Indicators ...............................................................275 D – BYU-Idaho Honor Code .............................................................................285 E – Organizational Structure ..............................................................................289 F – Campus Committees and Councils with Student Representation................293 Table of Contents v Introduction Self-Study 2004 Introduction 1 2 Introduction Something remarkable is happening on this campus. You may not be entirely aware of it. It was a very long time in coming. The [BYU-Idaho] announcement that came in the year 2000 was bold and prophetic. Gordon B. Hinckley President, The Church of Jesus Christ of Latter-day Saints Introduction 1.0 Overview of Brigham Young University – Idaho Brigham Young University - Idaho (BYU-Idaho) is a private four-year college owned and operated by The Church of Jesus Christ of Latter-day Saints. The institution’s 255-acre campus is located in Rexburg, Idaho, an agricultural community in the heart of the Upper Snake River Valley. Until June 2000, the institution operated as Ricks College, a two-year junior college. On June 21, 2000, the Ricks College Board of Trustees directed officials at Ricks College to take the actions necessary to effect a transition from a two-year junior college to a four-year baccalaureate institution. This historic directive reflected the Board of Trustees’ desire to provide more students with a “Ricks College” experience, to extend that experience to four years rather than two, and to capitalize on the strong national and international reputation of Brigham Young University. This directive resulted in the following major changes to the institution: • Ricks College was renamed Brigham Young University-Idaho. • BYU-Idaho has shifted its focus toward baccalaureate degree programs while retaining a number of career-oriented associate degree programs. • BYU-Idaho has significantly increased its ability to serve more students by (1) developing and imple- menting plans to operate on an expanded year-round basis through innovative calendaring and scheduling; (2) expanding and improving its building infrastructure; and (3) increasing the number of faculty and staff. • BYU-Idaho has phased out its involvement in intercollegiate athletics and has shifted its emphasis to a year-round student activity program designed to involve more students and to meet the needs of a diverse student body. In spite of these major changes, BYU-Idaho has sought to preserve the “Spirit of Ricks” which has come to characterize this institution since its inception in 1888. This spirit is expressed in its mission statement, in its Guiding Principles, and in the many other traditions which are still in place today. This spirit is defined by such traditions as a caring and nurturing faculty focused on teaching and learning, a student body who seeks to “act and not be acted upon,” the absence of a faculty ranking system, and the desire to “do more with less.” Today, BYU-Idaho offers 49 bachelor’s degree programs and 18 associate degree programs. Degree programs are oriented toward students seeking a career in their chosen field. BYU-Idaho enrolled 11,137 students in fall 2003, an increase of more than 2,500 students since the 1999 full-scale accreditation visit. Students come from all 50 states and from 42 foreign countries. BYU-Idaho employed a full-time faculty numbering 441, an increase of more than 70 full-time faculty members since the 1999 visit. Introduction 3 Ricks College has been accredited by the Northwest Association of Schools and Colleges since 1936. Accreditation was reaffirmed in 1999. In March 2001, the Commission on Colleges and Universities granted informal candidacy at the baccalaureate level to BYU-Idaho. 2.0 Becoming BYU-Idaho To get to where we are today, as fast and as far as we have come, has been an extraordinary but challenging adventure. The transition from Ricks College to BYUIdaho has been organized around six major initiatives to be implemented over a five-year period. Fall semester 2003 marks the start of the third year of the transition. All initiatives are well on the way toward reaching their final objectives. We are on track with the schedule we originally proposed and in some cases are actually ahead. Actual progress on each of the six major initiatives is described below. Initiative 1. Increase student enrollment from 8,600 to 11,600 over the next five years. Table 1 shows the projected full-time equivalent (FTE) enrollment numbers for the transitional period, 2001 through 2005, along with the actual FTE and headcount enrollment numbers for the past three years. As Table 1 shows, enrollments in fall 2001 met our target while enrollments in fall 2002 and fall 2003 have exceeded our enrollment goals. These data show that the student demand for four-year degrees at BYU-Idaho is high. Therefore, we fully expect to meet our ultimate target enrollment for the 2005-2006 school year of 11,600 students. Initiative 2. Increase full-time faculty and staff over the next five years. In the last three years we have added 60 new faculty positions. Over the next two years we will add another 40 new faculty positions. We have also added an additional 32 new administrative and staff positions. This additional staffing is closely following the hiring schedule submitted in our original prospectus (shown in Table 2). Initiative 3. Phase out selected associate degree programs and phase in new four-year degree programs. We have phased out over 60 two-year associate degree programs and retained the 18 associate level degree programs shown in Table 3. Two of these, General Studies and Nursing, are transfer degree programs. The remaining 16 will continue as specialized associate degree programs leading to the Associate of Applied Science (AAS) degree. Our commitment to students in the phased-out associate degree programs is that they will be able to finish the programs they started. To that end, we will continue to offer the required courses so that they may complete their degree programs, even though some courses might be underenrolled. We will follow this course for as long as there is a critical mass of students in the program. At that point, we are prepared to arrange for teach-out agreements at appropriate institutions for remaining students. We anticipate that very few students will ask for a teach-out arrangement because most will elect to stay at BYU-Idaho in another two-year program or in a baccalaureate program. We have introduced 49 baccalaureate degree programs as shown in Table 4. Many of these have an option to Planned vs. Actual Enrollment Academic Year 2001-02 Enrollment Target (FTE) 9,200 2002-03 9,800 2003-04 9,900 2004-05 2005-06 10,600 11,600 Table 1 4 Introduction Semester Enrollment (FTE) Enrollment (Headcount) Fall Winter Fall Winter Fall Winter 8,863 9,482 10,119 10,054 10,485 10,730 9,200 9,893 10,703 10,503 11,137 11,435 pursue either a BA or a BS option. Several of the teacher certification programs have an option for a composite certification. We initiated 19 programs in the 2001-2002 school year, 13 in the 2002-2003 school year, and the remainder in the 2003-2004 school year. We accelerated the implementation of many bachelor’s degree programs over the original schedule because of student demand and our ability to begin delivering them. We have developed three types of baccalaureate degree programs as we originally proposed in our prospectus. First, secondary education programs will lead to the certification of high school teachers. Second, specialized baccalaureate programs are designed for specialized training needed in certain disciplines. These programs have a 70-credit hour major. Third, integrated baccalaureate programs have been designed for students who desire a more generalized and multidisciplinary undergraduate education. These programs have a 45-credit hour major and a 25-credit hour minor (or two 15-credit hour “clusters"). Clusters are not a predefined sequence of courses; rather, they are a set of courses leading to a well-defined skill set as chosen by the student in consultation with a faculty advisor. Clusters allow students to learn and grow in areas that are not covered in the major field of study. They give students significant flexibility in their education that will help them in their chosen career paths. A key component of our baccalaureate degree programs is an emphasis on experiential learning. For many of our new programs, experiential learning comes from practicums and internships. For others, the experiential learning comes from a capstone experience. Each of these approaches provides students with a greater depth of understanding, breadth of experience, and exposure to the realities of their eventual work place. Experiential learning through internships is especially important for students in the integrated baccalaureate programs because their broad interdisciplinary academic experiences are solidified and magnified through significant handson experiences. The benefits of experiential learning Projected Increases in Full-time Faculty and Staff for BYU-Idaho Academic Year 2001-02 2002-03 2003-04 2004-05 2005-06 TOTAL Full-Time Faculty Hiring Target 25 20 15 20 20 100 Full-Time Staff Hiring Target 18 to 25 18 to 25 6 to 8 16 to 21 10 to 20 60 to 90 Table 2 Continuing Associate Degree Programs at BYU-Idaho • • • • • • • • • Agricultural Management (AAS) Architectural Technology (AAS) Automotive Technology (AAS) Beef Production Management (AAS) Computer Systems Technology (AAS) Culinary Arts (AAS) Electronics Engineering Technology (AAS) Engineering (AAS) Engineering Technology (AAS) • • • • • • • • • Floral Design Management (AAS) General Studies (AA)*, (AS)* Horticulture Management (AAS) Nursing (AS)* Paramedicine (AAS) Photography (AAS) Piano Pedagogy (AAS) Professional Preschool Education (AAS) Welding Engineering Technology (AAS) * Transfer degree program Table 3 Introduction 5 are even more magnfied for students in programs that are traditionally specialized, such as Accounting and Agricultural Business. To ensure that our students optimize this part of their education, we have created an Internship Office to facilitate and enhance the internship experience (see section 5.12 of Standard 3). Further, we actively encourage students to be innovative in their pursuit of an internship in that they seek opportunities when they are available and most beneficial, which may not always be during the summer months when they are traditionally sought. For example, an accounting student could benefit greatly from an internship in the winter semester which is tax season. A social work major seek- ing school counseling experience would benefit most from working when school was in session during the fall or winter months. Our emphasis on experiential learning will enable our students to be more responsive to the needs of their respective disciplines. Initiative 4. Increase space by 12 to 18 percent. In the past two years we have made significant progress toward reaching this goal. These major building and remodeling projects along with their status include: New Baccalaureate Degree Programs at BYU-Idaho Specialized Bachelor’s Degrees • • • • • • • • Computer Engineering (BS) Computer Science (BS) Fine Arts (BFA) Interior Design (BA), (BS) Mechanical Engineering (BS) Nursing (BSN) Social Work (BA), (BS) Technology & Applied Management (BS) Integrated Bachelor’s Degrees • • • • • • • • • • • • • • • • • • • • • • • • Accounting (BS) Agricultural Business, Science, and Technology (BS) Animal Science (BS) Art (BA), (BS), (BFA) Biology (BS) Business Management (BS) Chemistry (BS) Child Development (BA) (BS) Communication (BA) (BS) Construction Management (BS) Economics (BA), (BS) English (BA), (BS) Geology (BS) Health Science (BS) History (BA, BS) Horticulture (BS) Information Systems (BS) Mathematics (BS) Musical Arts (BMA) Physics (BS) Psychology (BA), (BS) Recreation Leadership (BS) Sociology (BA), (BS) University Studies (BA), (BS) Table 4 6 Introduction Education Bachelor’s Degrees • • • • • • • • • • • • • • • • • Agriculture Education Composite (BS) Art Education (BA) (BS); Art Education Composite (BA) (BS) Biology Education (BS); Biology Education Composite (BS) Chemistry Education (BS) Early Childhood/Special Education (BS) Earth Science Education (BS) Elementary Education (BS) English Education (BA), (BS); English Education Composite (BA), (BS) Family & Consumer Science Education Composite (BS) Health Education (BS) History Education (BA), (BS) Math Education (BS) Music Education Composite (BM) Physics Education (BS) Social Studies Education Composite (BA), (BS) Spanish Education (BA) Theatre and Speech Education (BS) • • • • • • • • • Construction of the new Hinckley Building. (STATUS: completed in 2003 and currently in use) Renovations in the Hart Building (phase I). (STATUS: completed in 2003 and currently in use) Construction of the new Spori Building. (STATUS: completed in 2003 and currently in use) Construction of a new Health Center. (STATUS: started in 2002 and currently under construction) Construction of on-campus married student housing. (STATUS: started in 2003 and currently under construction) Large-scale remodeling of the Benson Building (STATUS: started in 2002 and currently nearing the end of construction) Large-scale remodeling of the Austin Building. (STATUS: started in 2002 and currently in use) Construction of the new Thomas E. Ricks Building. (STATUS: currently in architectural planning) Remodeling of the Manwaring Center, Hart Building (phase II), Kirkham Building, and Snow Building. (STATUS: all currently in design concept phase) Initiative 5. Develop and implement a new year-round student Activities Program to replace intercollegiate athletics. As intercollegiate athletic programs were discontinued in fall 2002, a new Activities Program for students was designed and launched as a complement to and an extension of our academic curriculum. The Activities Program was designed to promote extracurricular student development, leadership, and growth in four areas: • • • • Arts (dance, theatre, music, and art) Enrichment (service, leadership, and programs) Physical activity (sports, fitness, and outdoors) Social well-being (talent, entertainment, and dances) The programs are run primarily by students with the assistance of professional staff. The students themselves are the planners, publicizers, trainers, organizers, coaches, officials, and so on. Several new full-time professional staff members were hired in the last two years to provide the administrative and technical expertise needed to carry out the programs. In addition, many faculty members and academic departments are involved in the design and implementation of the activities to further enhance the experience students gain from their coursework. Even in its infancy, the Activities Program is touching the lives of a sizeable portion of the student body. In the 2002-2003 school year, the Arts area held 90 events with 8,735 participants. The Enrichment area held 121 events in which 11,655 students participated. The Physical area held 295 events with 15,301 participants. The Social area held 154 events for 110,329 participants and spectators. The Activities Program is described and assessed in further detail in Section 4.9 of Standard 3. Initiative 6. Develop new personnel policies and procedures (e.g., contracts, workload) that will support year-round schooling and innovative calendaring. One of our key goals was to make space available for all interested and qualified youth to enroll at BYU-Idaho in degree-seeking programs. To accomplish that important goal, we developed a new way of thinking about how we deliver our programs during the summer months. The first step was to develop an 11-month contract with sufficient financial incentives to entice full-time faculty members to move from a 9-month contract with an optional summer contract. Current faculty members were given the option to continue with their 9-month contract or accept the new 11-month contract. All but 28 of the 370 full-time faculty members accepted the new 11month contract. They have the option of returning to the 9-month contract in the future if they choose. All of the new faculty are offered only the 11-month contracts. The second step was to develop a “track” admission system. The resulting track system which is currently in place allows students to be admitted on one of three tracks: the traditional fall-winter track, a summer-fall track, or a winter-summer track. It is referred to as the three-track system. Students in the latter two categories attend BYU-Idaho only in the summer and in a fall or winter semester. Students in the fall-winter track may attend school in the summer if they choose. An integral part of this step required that each department configure the curricula of its new baccalaureate programs so that required courses in a major or minor would be offered during the summer terms, thus enabling students on a summer-fall track or winter-summer track to have a legitimate opportunity to complete their degree programs. Most of the new baccalaureate programs are now able to offer their required courses in the summer so that these summer-based track students may earn their degrees without being penalized for choosing to attend in the summer. Introduction 7 The third step was to modify the admissions process to increase summer enrollments. This was accomplished in two ways. First, new students were asked if they would like to be on a summer-fall or winter-summer track. A modest scholarship was offered as an incentive (over and above any other scholarship for which they were qualified). A number of students opted for these tracks over the traditional fall-winter track. Second, qualified students who normally would not have been offered enrollment in the traditional fall-winter track because of lack of seating space were offered admission to BYU-Idaho in one of the two summer-based tracks. The acceptance rate of these students to one of the summer-based tracks has averaged over 60 percent, much greater than anticipated. This has allowed us to enroll more than 1,000 students at BYU-Idaho who would not otherwise have been able to attend. A final step was to ensure that all other student life issues were addressed for summer-based track students. This has been accomplished and additional opportunities for summer students are being added each year so that attending school in the summer becomes desirable rather than punitive. 3.0 Progress on Areas to Improve from the 1999 Self-Study 3.1 Each Person at BYU-Idaho is a Teacher This challenge from the BYU-Idaho President, David A. Bednar, continues to motivate members of the BYU-Idaho community to seek ways in which they can positively impact the lives of students. The Personnel Office has developed a formal program entitled, “Every Employee a Teacher,” designed to increase employees’ skills in this area. Two notable efforts involving students teaching students have resulted from this challenge. First, the new Activities Program has focused on not just student participation in interesting activities, but on student leadership and supervision of the various programs it offers. The Activities Council which governs the Activities Program consists mainly of students. Students are the organizers, coaches, trainers, mentors, and officials. It has become a student program designed by and for students. Second, a 1-credit hour course called Apartment Leadership was developed so that students could teach other students principles of leadership, teaching, cooperation, 8 Introduction decision-making, positive thinking, and self-fulfillment. This course has now expanded to cover a wide variety of topics in Church doctrine as well. The essence of the course is that students teach other students. It consistently enrolls over 1,500 students each semester. An assessment of the course showed that students are reaping great benefits from the experience of teaching their peers. 3.2 The Most Effective Teaching and Learning Experiences Occur “One by One” President Bednar’s challenge to maintain and enhance the “individualized and nurturing attention” given to students by faculty and staff has been a vital part of our dialogue during the transition. It has become even more important now that we face increasing enrollments, greater use of technology, and increasing complexity of degree programs. As the various planning and design groups have considered new initiatives, a top priority is not to lose sight of the students and their needs. This concept has found its way into many parts of BYU-Idaho. For example, the Activities Program has designed many of its programs to bring administrative experts and the student leaders into these one-by-one relationships. Many academic programs have implemented this by making liberal use of practicums throughout their curriculum. Most have incorporated a hands-on capstone or internship experience as part of the degree program so that graduating students have that one-on-on experience with a professor or expert in the field. 3.3 More Students Must be Blessed with a BYU-Idaho Education We have met the President’s challenge to devise ways to offer a BYU-Idaho experience to even more students, not just those in the United States but throughout the world. When this challenge was issued by the President, there were 8,600 students enrolled at Ricks College. In fall 2003, there were 11,137. We increased our student body by more than 2,500 students. Innovative policies in summer admissions and scholarships have been important factors. Added resources, including faculty, for the summer terms were important. We still see that there is work to do in extending the BYU-Idaho experience to even more students, not necessarily as full-time, four-year residents of the campus, but as participants in other ways. 3.4 Optimizing the Use of Space As reported in Initiative 4 in section 2.0 above, we have substantially increased our space through building and remodeling. Further description is contained in Standard 8 of this self-study. • • • • • 3.5 Managing Grade Inflation As our focus has changed from two- to four-year degrees, grade inflation has become a different issue for us than it was as a two-year junior college concerned with the transfer acceptance and success of our graduating students. Now, our highest priority is career preparation. Accordingly, we are more worried about skills and competencies rather than the overall global measure of grade-point average. As departments have undergone their curriculum analysis and planning, course outcomes expressed as skills and competencies have become the preferred measure of achievement and course grades are anchored to the course outcomes. In all disciplines, grades are being calibrated to course outcomes. In this sense, grade inflation ceases to be the issue it once was because grades are becoming more closely tied to welldefined skills and competencies. 3.6 Achieving Greater Academic Engagement Our students have made improvement in this area. With the advent of four-year programs and a junior and a senior class, we are starting to see students who are more intensely engaged in academic and professional pursuits. Some of our newly hired full-time faculty have also energized students and colleagues as well. We expect this trend to continue. Assessment data indicate that students appear to be engaging in more intellectual conversations. As compared with the 1998 College Student Experiences Questionnaire (CSEQ), the 2003 CSEQ showed marked increases in the percentage of students (from 5% to 15%) who often or very often conversed about such topics as different lifestyles, customs, and religions, the economy, the arts,. social issues, technology, international relations, and the views of other prominent thinkers. There were also dramatic shifts in the percentage of students (from 10% to 50%) whose conversations often or very often exhibited the following characteristics: • Referred to knowledge acquired in reading or class work. Referred to something an instructor said about the topic. Explored different ways of thinking about the topic. Subsequently read something that was related to the topic. Persuaded others to change their minds as a result of the knowledge or arguments cited. Changed an opinion as a result of the knowledge or arguments presented by others. The Active Learning Index from the CSEQ is designed to measure students’ engagement in 21 indicators of active learning. This index shows that BYU-Idaho students are equivalent to students from all other comparison institutions. A similar index of academic engagement, Capacity for Life-long Learning (which encompasses 14 measures of life-long learning) shows that BYU-Idaho students are equivalent to students of most other institutions and are superior to students attending intensive doctoral research universities and master’slevel universities. Thus, it appears that our students have made progress in an area that was important to us several years ago. 4.0 Progress on General Recommendations by the 1999 Evaluation Team During October 5-8, 1999, a 13-member evaluation team chaired by Dr. Kathleen E. Assar visited BYU-Idaho for the ten-year full-scale evaluation. The evaluation committee made five general recommendations pertaining to BYU-Idaho. The sections below address each of the five general recommendations, provide a progress report of the transition, and conclude with a discussion of faculty hiring. 4.1 Recommendation 1 Despite the fact that the College has taken a forward-thinking position in outcomes assessment planning, the plan’s implementation has slowed and is applied unevenly throughout the institution, especially in academic and professional/technical departments. Institutional documentation is needed to demonstrate that such assessment is incorporated in planning and leads to the improvement of teaching and learning. (Standard 2.B.1 through 2.B.3 and Standard 4.A.2) Introduction 9 We have now met this recommendation although our progress was slowed considerably by the transition and by two initiatives which did not yield desired results. Most of the available workload in 2000 and 2001 was directed toward the analysis and design of what would become new baccalaureate programs. In bringing these new programs online, outcomes assessment planning could occur only after program outcomes and program curriculum had been established and agreed upon. Consequently, the 2002-2003 academic school year was the first opportunity to begin assessment planning for courses and programs. Our first attempt at directly addressing this recommendation was the formation of an assessment committee. Composed of eight faculty members, the committee developed a set of tools and templates that departments could use to build their assessment programs. After a year of meetings and discussions, the committee determined that it did not have the specialized expertise or the time needed to consult with individual departments developing assessment plans for their new baccalaureate programs. It was determined that a full-time person who could work closely with departments would be needed and the committee was disbanded. A second parallel effort which initially held some promise was the development of a comprehensive computer-based assessment system designed to capture and manage the multitude of assessment data to be collected. A pilot effort with the new secondary education certificate programs was undertaken. This effort started with a faculty review of learning outcomes for all courses and units of instruction, and then the mapping of those learning objectives to specific test items. The information from this mapping exercise was used to populate a relational database which ultimately would allow instructors to view test results in terms of how specific learning objectives are being met for an individual student or a class. The database would allow these outcome assessments to be viewed at the lesson, unit, and course level. Eventually, it would allow for the aggregation of achievement data at the program level. We learned after more than a year that the scope and level of effort of this project was beyond our current capacity. Many of the concepts were retained, however, and incorporated into the outcomes assessment planning that went forward. From lessons learned in these two attempts, we adopted a more direct approach to outcomes assessment planning and implementation. This began with the appointment of a Learning Assessment Coordinator, Dr. Rhonda Seamons, then of the English faculty, now serving as Dean of the College of Education, to work in the Office of Institutional Research and Assessment in 10 Introduction May 2002. Her primary role was to help departments develop a sound assessment plan for their new baccalaureate programs, to review the assessment practices for their associate-level programs (if offered), and to assist departments in the implementation of their assessment plan. She accomplished three major objectives. First, she conducted a program audit with each department to certify that each degree program met the institution’s program requirements and had a viable curriculum. Second, she trained each department how to establish program and course outcomes, how to tie outcomes to appropriate teaching methods, and then how to select appropriate assessment methods. Finally, she assisted each department in updating its assessment plan. At the end of 2003, all departments will have an assessment plan in place which identifies program and course outcomes, and how they will be assessed. The general approach to outcomes assessment planning is explained in further detail in Standard 2. In response to the latter part of the recommendation, the results of outcomes assessment activity are now brought directly into the planning process through the stewardship review process. Every year as departments prepare their annual budget requests, department chairs are expected to provide their college deans with a self-appraisal of how well they are meeting stated outcomes. A self-appraisal template for departments (see Appendix A) requests that they respond to such questions as: • • • To what extent do students who take service courses from your department achieve the desired outcomes? To what extent do majors achieve the desired outcomes and competencies? What evidence is there to demonstrate the quality and achievement of former students, especially in terms of transfer success, job placement, national norms, or standardized tests? To what extent is your curriculum current, complete, consistent, and supportive of the department’s mission and goals? What innovations have been implemented and how are they working? This departmental self-appraisal accompanies the budget and resource planning documents for the coming fiscal year. The college dean compiles and summarizes each department's self-appraisal and presents it to the Stewardship Review Committee which consists of the President, Vice Presidents, and the Budget Officer. This committee reviews budget requests and requests for additional/new resources along with the outcmoes assessment data. Since May 2000, stewardship reviews have been conducted each year with each college and each major administrative unit. These stewardship review documents are available for review. Improvements in the process have been made after each review cycle. This process is further described in section 2.1.3 of Standard 1 and section 4.5 of the introduction. 4.2 Recommendation 2 The College would benefit by efforts at ensuring consistent and reliable open communication with faculty and staff. Methods of communicating effectively and working collaboratively with faculty and staff need to be established. (Standard 6.C.6) In response to this recommendation, we have taken the following seven actions designed to improve the consistency and reliability of communication: 1. Continuation of regular President’s Council question-and-answer sessions. The President, the four Vice Presidents, and other administrative staff as needed make themselves available on a monthly basis for an hour-long question-and-answer session. This session is open to all employees and students. Advance questions are solicited via campuswide e-mail. Questions may be asked or commentary may be presented at the session. A summary of these sessions is published in Campus News & Notes, which is distributed to all employees. 2. Establishment of three high-level advisory councils. To improve the communication and collaboration among administration and employees, an existing council was reconfigured and two new advisory councils were established. The Strategic Planning Council was changed in its membership and its purpose. Membership was expanded from a few key campus leaders to a broader cross-section of campus groups. This council helps President’s Council understand how institutional decisions affect various campus constituencies and operations. It surfaces issues facing the different organizations on campus. It reviews and discusses major changes being considered. A new advisory council, Expanded President’s Council, brings key experts together to work on issues and problems of concern. Another new advisory council, the Campus Leadership Forum, meets three times each year to discuss current issues facing the campus. The agenda varies depending upon the needs of the moment. In the early days of the transition, a number of ideas relating to new programs and initiatives were discussed. As the transition progressed, other issues of implementation were discussed. A recent forum addressed issues of campus communication and how it could be improved. Participants discussed communication breakdowns and made suggestions for improvement. From this session, the administration developed several action items designed to improve and fine-tune the communication processes on campus. 3. Implementation of a revamped dean/department chair retreat. The agenda for the 2002 retreat was modified to include a significant amount of time for discussion of issues of concern to the departments and colleges. In past years, much of the agenda was informational and motivational. This particular year provided an opportunity for campus academic leaders to communicate the frustrations and problems of their faculty, especially related to issues of transition. Action items resulting from this retreat are being addressed to improve the collaboration among academic leaders and the administration. We intend to maintain this format for future retreats. 4. Improvement of the campus newsletter (electronic and hard copy) and other methods of communication with employees. Each employee now receives both a hardcopy and an electronic copy of a weekly campus newsletter. This newsletter has been a vehicle for informing people of the progress during the transition. In addition, a daily update is being distributed to all employees via e-mail. This daily update provides an even more timely opportunity for employees to know what is happening. These resources are available to alumni subscribers as well. 5. Holding special campuswide meetings with all employees regarding transitional activities for BYU-Idaho. As we have undertaken the transition from a two-year to a four-year institution, several meetings have been held at key milestones in the process to inform employees about proposed changes. These meetings have provided employees with the opportunity to comment on any change to the institution that would be presented to the Board of Trustees. All-employee meetings have been held at the start of each semester to report on progress in the transition to a four-year institution. This practice will continue throughout the foreseeable future. This practice provides a vehicle for the administration to make sure that all employees and community patrons Introduction 11 have an opportunity to be informed about key decisions and for the administration to solicit comments and suggestions. 6. Improvements to the Public Relations Office. In the last two years, the Public Relations Office has been reorganized to improve its focus on communication to university constituencies. The office has now established a group, University Communications, whose two-fold mission is to (1) ensure timely communications and (2) establish a new institutional identity. Three new full-time employees have been added to this group. In response to its first mission, this group has streamlined the communication process as outlined in number 4 above. It has also created a Student Communication working group to focus specifically on the new Activities Program and other student life issues. In response to its second mission, this group has spearheaded the creation of images that help to establish a new identity for BYU-Idaho, including new logos, style guidelines, mastheads, and the like. 7. Continuation of visits by the President’s Council to administrative and academic units. Two times each month, the President’s Council visits an academic department or administrative unit. The purpose of these visits is to let the departments/units talk about or show what they do and present the issues and challenges they face. Having the eyes and ears of the President’s Council for an hour gives employees a chance to communicate directly with the president and vice presidents about their work. The president visits with randomly selected faculty members in their offices. These 30-minute sessions allow faculty members to talk directly with the president about their work and the issues that most affect them. The president also hosts a breakfast with randomly selected employees twice each month. In addition, most Monday nights the President and his wife make themselves available to students in a setting where they can visit informally. The academic vice president also has a goal to interview one-quarter to one-third of the faculty each year. All of these visits and contacts provide employees with access to the highest levels of leadership on our campus along with excellent opportunities to communicate with them. Communication at BYU-Idaho remains a constant challenge, given the dynamic and often volatile environment associated with becoming the four-year school we have envisioned. Uncertainties about the future of the institution have required extraordinary efforts to ensure that faculty, staff, and administration maintain an open dialogue about new programs and initiatives, and 12 Introduction that all constituencies, especially students, are properly informed about decisions and plans. In spite of our best efforts, some of our faculty members still see communication between the administration and faculty as an unresolved issue. In a recent survey of faculty, even though a majority agreed to some extent with the following statements, a sizeable number disagreed: • • The reasons for administrative decisions at the institutional level are effectively communicated. (55% agreed; 36% disagreed; 9% neutral) The administration encourages input and involvement in university decisions which directly affect me, my department, and our students. (57% agreed; 33% disagreed; 10% neutral) We are pleased that most of the faculty perceive that communication with the administration has been effective, especially given the nature and pace of changes that have taken place. We continue to focus on improved communications so that we can reach those few who still feel “out of the loop.” We are confident that some of this is due to growing pains and that once we reach a more predictable steady-state, we will see marked improvement in how communications are perceived. In an effort to make further improvements in the communication at BYU-Idaho, the Employee Advisory Council was organized in March 2003 to facilitate networking and the exchange of ideas, to provide ideas and suggestions for various employee functions on campus, and to suggest ways of enhancing employee satisfaction and work effectiveness. The Employee Advisory Council (EAC) is made up of staff, students, faculty, and administrators who represent employees across campus. The EAC chair meets with the President’s Council as appropriate to present ideas and recommendations. The EAC does not resolve work-related issues pertaining to individual employees nor does it handle personal grievances or complaints from individual employees. Specifically, the council has been charged to: a. b. c. d. e. Propose names of employees for exemplary employee awards. Provide suggestions for the annual employee banquet and all employee meetings. Provide suggestions for employee service awards program. Identify ideas for training, professional growth and development to support job-related needs of employees. Plan an annual university employee conference to promote individual and professional growth. f. g. Plan other information and/or training opportunities throughout the year that would be beneficial to employees. Identify concerns about or misunderstandings of university policies and practices that might need revision and/or clarification. Through this action along with the seven preceding actions, we hope to enhance mutual understanding and improve the flow of information across campus. Because of all of these efforts, we have met this recommendation. 4.3 Recommendation 3 Continuing status faculty evaluation is inconsistent within departments, as well as across disciplines, in cycles and methods of review. It is recommended that the evaluation schedule and standards of measurement be published and monitored to ensure that every faculty member on continuing status is regularly evaluated in a timely manner. (Standard 4.A and Policy 4.1) Two actions have been taken to address this recommendation: 1. The Director of Institutional Research & Assessment monitors and publishes the schedule of evaluation for all faculty members with Continuing Faculty Status (CFS). In response to this recommendation, the Director of Institutional Research & Assessment was given the responsibility to review and maintain the historical record of faculty evaluations. At the beginning of each school year, he publishes the list of faculty who are in their three-year review cycle for all the chairs and deans. This ensures that a record of evaluation is kept and that each department knows which faculty members with CFS are scheduled for evaluation in any given school year. 2. A template for evaluation of faculty was developed and presented. In fall 2000 the College of Language and Letters presented its approach for the evaluation of teachers with CFS. This approach was recommended as a model for the evaluation of all faculty members with CFS. This template requires the evaluation of the faculty member every three years. In the first semester of that evaluation year, the faculty is evaluated by students via a standardized rating instrument, an unannounced visit to a class by three faculty peers using a structured (but simple) observation strategy, and an unannounced visit by the department chair and college dean. In the second semester the faculty member drafts a self-reflection document and is then interviewed by the department chair and college dean. A survey of college deans was conducted in September 2002 to determine how they were using the template. This survey shows that deans have generally implemented the template but have clearly adapted it to their own needs and purposes. The result is a more uniform, rigorous, and timely evaluation of tenured faculty in each college. 4.4 Recommendation 4 It is recommended that the College review, strengthen, and clearly define what constitutes college-level courses for general education requirements, especially in mathematics. In addition, the College needs to determine what constitutes related instruction course content for specialized degrees and certification programs, especially in the human relations area. This should be done collaboratively between administration and faculty. (Standard 2.C.1) In response to the first element of this recommendation, we have modified our university mathematics requirement to reflect the “college-level” standard. Students can no longer satisfy the math general education requirement by taking Intermediate Algebra (Math 101). They are now required to take College Algebra (Math 110) or a new course, Applied College Algebra (Math 108), for which Math 101, Intermediate Algebra, is a prerequisite. The Math Department has developed a mathematics competency exam to determine which students might benefit from lower-level math courses before taking the Math 108 or Math 110 level courses. This has helped them to better determine which students will be successful in Math 110 and which students require some remediation and review. Meeting this recommendation was the result of collaboration between the Math Department faculty and the academic administrators. They worked to revise the basic math requirement and to establish procedures that would maximize student success. To meet the second element of this recommendation, all students in a specialized associate degree program must complete a Basic Education core. The Basic Education core consists of an approved listing of courses in each of the following areas: communication, computation, Introduction 13 human relations, and related skills (see Table 5). A student must select one course from an approved listing of courses in each of the following areas: communication, computation, human relations, and related skills. The approved course listing for each of the four areas was developed to prevent students from taking courses with questionable connections to an area. We no longer permit programs to use course segments to meet these requirements; they must incorporate one of the courses shown in Table 5. 4.5 Recommendation 5 It is recommended that the College demonstrate evidence of clear and coherent systematic institutional planning and evaluation procedures to measure the achievement of institutional mission and goals. (Standard 1.B.1 through Standard 1.B.9) In response to this recommendation, we have integrated the processes for budgeting, resource allocations, program planning, and assessment into one process referred to as the annual stewardship reviews. Stewardship reviews are conducted each year with each college. Stewardship reviews were initiated for the first time in May 2000 in support of planning for the 2001-2002 school year. Each department is expected to report to its college dean every year in accordance with items from the template in Appendix A. This report accompanies the budget and resource planning documents submitted for the upcoming fiscal year. The college dean compiles and summarizes this information and presents it to the Stewardship Review Committee which consists of the President, Vice Presidents, and the Budget Officer. This committee reviews budget requests and requests for additional/new resources along with the assessment data. Administrative units follow a similar model. They report the extent to which they have achieved their central aims. This self-appraisal accompanies their budget requests and resource planning proposals when presented to the Stewardship Review Committee. Courses which Satisfy the Basic Education Requirement Area Communication Computation Human Relations Related Skills Table 5 14 Introduction Courses ENG 111 ACCTG 180 MATH 101, 108, 110, 112, 221 AGBUS 238 AMHER 170 ANTH 101 B370 CHILD 210 GEOG 120 HIST 120, 121, 201, 202 HON 201 POLSC 110, 170 PSYCH 111, 201 SOC 111, 112, 323, 357 COMM 101, 150 CS 144 ENG 311, 312, 313, 314, 315, 316 ENGRT 125 IS 140 SIGN 101 Since May 2000 stewardship reviews have been conducted each year. Improvements in the process have been made after each cycle. The stewardship review has shown the colleges that the administration is committed to and is serious about assessment at BYU-Idaho. This process has also enabled closer linking between departmental achievement, resource allocation, and budgets. Because stewardship reviews are essentially annual self-studies, they will provide a longitudinal view of how departments are doing over time. Eventually these reviews will becompe part of an online text-based retrieval system so they can be archived and accessed electronically. involved in the transition of Ricks College to BYUIdaho. 5. Chief Executive Officer. David A. Bednar, president of BYU-Idaho, is a full-time president whose primary responsibility is to BYU-Idaho. He was appointed by the Board of Trustees. Gordon B. Hinckley serves as the chair of the Board. 6. Administration. BYU-Idaho provides a comprehensive array of services to meet student needs and in support of our mission. These are discussed and appraised in Standard 3. 7. Faculty. BYU-Idaho employs more than 440 fulltime faculty members representing every discipline in which majors are offered. Virtually all of them hold an advanced degree in their field. More than one-third hold terminal degrees; many others are actively pursuing a terminal degree. Faculty members participate in all aspects of university governance and operations. Tenured faculty members are evaluated once every three years. Non-tenured and parttime faculty members are evaluated every semester. Faculty workloads reflect the fact that BYU-Idaho is a teaching institution. Faculty members are granted sabbatical leaves every five years. They may also apply for a three-hour professional development released time each year. BYU-Idaho supports financially and otherwise its faculty’s participation in a professional society. 8. Educational program. BYU-Idaho offers 18 associate degree programs and 49 baccalaureate degree programs. All are consistent with degree programs offered throughout the nation in terms of content, length, and rigor. All two-year programs require a minimum of 60 credits, the equivalent of two academic years, for completion. All baccalaureate degree programs require at least 120 credits, the equivalent of four years, for completion. All will involve use of both library and online resources. Courses and programs are delivered in facilities located on the BYU-Idaho campus in Rexburg, ID. Several specialized programs – Music, Interior Design, Nursing, Manufacturing Engineering Technology, and Electronic(s) Engineering Technology – have been accredited in their discipline. 9. General education and related instruction. All baccalaureate degree programs and associate transfer degree programs require completion of a general education core of more than 30 hours of coursework in basic skills, writing and reading, mathemat- 5.0 Eligibility Requirements We have verified that BYU-Idaho is in compliance with the Commission’s eligibility requirements. Our compliance is described as follows: 1. Authority. BYU-Idaho has formal authority from its governing board representing its sponsoring organization, The Church of Jesus Christ of Latter-day Saints, to offer educational programs and to grant degrees. 2. Mission and goals. BYU-Idaho has a clear mission statement which has been approved and adopted by our Board of Trustees (see Standard 1, Figure 1). This mission defines our purpose as an institution of higher learning. Institutional goals (see Appendix B) flow directly from the mission statement. BYU-Idaho exists to educate and grant degrees to its students. All of its resources – financial, human, and physical – go toward supporting its mission to educate students. 3. Institutional integrity. BYU-Idaho follows humane and non-discriminatory policies in dealing with students, staff, and faculty. BYU-Idaho follows applicable legal and ethical guidelines relating to individual rights. It has nondiscrimination policies and practices in place to protect the rights of individuals and respond to grievances as they arise. 4. Governing board. The BYU-Idaho Board of Trustees consists of 12 members, none of whom works for or has any financial interest in BYU-Idaho. They are involved in all major decisions related to ongoing operations of this institution and its effectiveness. The Board of Trustees has been actively Introduction 15 ics, art and letters, natural science, social science, American institutions, and foreign languages (B.A. only). All specialized associate degree programs require the completion of 12 hours of basic education coursework in four areas: computation, human relations, communication, and related skills. All general education requirements are clearly outlined in the BYU-Idaho catalog. 10. Library and learning resources. BYU-Idaho maintains an excellent library with extensive holdings. The library also provides a number of other learning resources in support of educational programs. 11. Academic freedom. Intellectual freedom and independence exist at BYU-Idaho within the framework of its mission, its Honor Code, and the fundamental doctrines of The Church of Jesus Christ of Latterday Saints. Faculty members are free to research and teach what they choose within the well-specified boundaries that are set forth in the BYU-Idaho Statement on Academic Freedom. Faculty members are not free to teach principles contrary to doctrine of The Church of Jesus Christ of Latter-day Saints. They are also not free to deviate from the Honor Code or the College’s mission. These same guidelines apply to students in their research endeavors. When faculty members are hired, they agree to these conditions. We believe that BYU-Idaho maintains a reasonable degree of intellectual independence of faculty and students from its sustaining organization, The Church of Jesus Christ of Latterday Saints. 12. Student achievement. Each program has clearly defined and published educational objectives along with the means for achieving them. All program requirements are published in the catalog and in course syllabi. Outcomes are also documented in each department’s assessment plan. Departments engage in assessment of these outcomes to assure that students are achieving their desired aims. 13. Admissions. The policies and procedures for admission to BYU-Idaho are described in the Catalog, in the application materials themselves, and on the BYU-Idaho web site. We consistently adhere to these admissions policies and practices. 14. Public information. BYU-Idaho publishes a current and accurate catalog along with other appropriate publications which set forth a number of information items. The College publishes the R-Book, the BYU-Idaho student handbook, which clearly explains standards of conduct. It also publishes a 16 Introduction comprehensive class schedule each semester. 15. Financial resources. BYU-Idaho has a stable funding base, financial resources, and plans for financial development adequate to carry out its mission and goals within a balanced budget and safe level of debt. 16. Financial accountability. Financial records are externally audited annually by PriceWaterhouseCoopers. Their annual audit includes an opinion on the institution’s financial statement. 17. Institutional effectiveness. BYU-Idaho follows a regular and well-defined process for the assessment of institutional effectiveness (see Figures 2 and 3, Standard 1). Results of these assessment activities are made available to employees in the areas being evaluated. Summary results are made available to the campus community as needed. 18. Operational status. Operating as Ricks College since 1888, BYU-Idaho offered a number of educational programs and courses of study at the two-year level (except for one brief interlude where four-year programs were offered). BYU-Idaho now offers a comparable number of educational programs at both the two- and four-year level. The first baccalaureate programs at BYU-Idaho were initiated in fall semester 2001. Others have come online in subsequent years so that all new proposed four-year programs are now in operation. Nearly 500 students in 25 different baccalaureate programs have now graduated from BYU-Idaho as of fall semester 2003. A critical mass of students actively pursues all current programs, both major and general studies, at this point in time. 19. Disclosure. BYU-Idaho affirms its commitment to disclose to the Commission on Colleges any and all information relevant to accreditation as the Commission may require. 20. Relationship with the accreditation commission. BYU-Idaho accepts the policies and standards of the Northwest Association of Schools and Colleges and agrees to comply with them. BYU-Idaho understands and agrees that the Commission may publicize the results of their evaluation. 6.0 The Self-Study Process This self-study represents the summation of continuous assessment activities and stewardship reviews conducted over the past three years. Because each organizational unit on campus has undergone an annual self-appraisal as part of the stewardship review process (see Figure 2, Standard 1), this institutional self-study is essentially a compilation of that ongoing activity rather than a series of studies and reviews devoted specifically to a one-time self-study. It represents a comprehensive look at the institution in that all major academic and administrative units and functions have studied themselves. Participation is broad-based because nearly every employee and many students have been involved in some aspect of this process. The process used to generate this document involved two major efforts. One effort, which grew out of our ongoing outcomes assessment, was for each academic and administrative unit to assess itself based on its stated mission and goals. The second effort was to determine and to ensure compliance with the Commission on Colleges’ standards, as stated in the Accreditation Handbook. This document represents the integration of these two efforts as it seeks to show how well the various departments and administrative units at BYU-Idaho are meeting their own goals as well as those of the Commission on Colleges. Introduction 17 18 Introduction Standard 1 Institutional Mission and Goals Self-Study Institutional Mission and Goals 2004 Standard 1 19 20 Standard 1 Institutional Mission and Goals I see a great future for this institution. It will go forward under inspired leadership. It will grow in strength under a dedicated and able faculty. It will be increasingly recognized as its graduates move out across the world and fill positions of responsibility. Gordon B. Hinckley President, The Church of Jesus Christ of Latter-day Saints Standard 1 Institutional Mission and Goals Standard 1 describes and evaluates institutional mission, goals, planning, and effectiveness. Section 1.0 describes institutional mission and goals, explains how they define BYU-Idaho, and how well we are achieving our stated mission and goals. Section 2.0 describes our institutional planning process and shows the degree to which it is ongoing, uses the results of ongoing assessment, and represents a significant comprehensive effort. 1.0 Institutional Mission and Goals 1.1 BYU-Idaho Mission Statement Build testimonies of the restored gospel of Jesus Christ and encourage living its principles. Provide a quality education for students of diverse interests and abilities. Prepare students for further education and employment, and for their roles as citizens and parents. Description The official mission statement of BYU-Idaho is shown in Figure 1. In effect since 1987, the BYU-Idaho mission statement continues to provide a clear sense of purpose and a robust framework for planning, decision-making, and evaluating campus activities. The mission and its corresponding goals have undergone considerable review and scrutiny over the last two years in response to institutional assessment activities and, in particular, to the changes brought about by the transformation of Ricks College into BYU-Idaho. In spite of this transformation, Institutional Mission and Goals Maintain a wholesome academic, cultural, social, and spiritual environment. Figure 1 Standard 1 21 our institutional mission remains unchanged. In fact, it has served our transformation very well by providing the primary steadying force in the face of the upheaval and turmoil of becoming the type of four-year institution we seek to become. It still remains the best expression of the vision shared by the BYU-Idaho governing board, administration, faculty, staff, students, and parents for what BYU-Idaho is, should be, and should do. The dashboard uses a simple intuitive color scheme which allows for an immediate appraisal of achievement: The BYU-Idaho mission statement is widely publicized. It appears in every major campus publication. It is framed and prominently displayed in administrative offices, in many faculty offices and classrooms, and throughout student living quarters. We reaffirm our commitment to inform the Commission of any major changes to our mission or institutional practices. • • Additional and vital sources of direction for BYU-Idaho are provided by the Guiding Principles developed by our current president, David Bednar (see Appendix B). These seven Guiding Principles are designed to inspire and motivate members of the BYU-Idaho community to greater heights of spirituality and effectiveness in their respective stewardships. Two of the seven Guiding Principles -- “Every person at BYU-Idaho is a teacher” and “Service provides opportunities for growth” -- reflect the institution’s desire to serve fellow human beings, both near and far. The Guiding Principles also help to define and perpetuate what we refer to as the “Spirit of Ricks,” an intangible but very real sense of how we, the BYU-Idaho community, try to act and interact with one another. The dashboard and its role in institutional planning and assessment will be described in greater detail in section 2.0 While the BYU-Idaho mission statement has not changed, a number of institutional goals and objectives have been changed or added as the institution has undergone its transition. These institutional goals and objectives are listed in Appendix C. A comprehensive system of indicators and benchmarks has been established for these goals and objectives to (1) ensure that the resources available to the institution are directed tot he right targets and (2) to make these goals fully accessible to assessment activity. Our approach to representing the effectiveness of our institution revolves around the Institutional Dashboard shown in Figure 2. With a single glance, the Dashboard portrays where we are as an institution with respect to our mission and goals. It is an Excel-based series of linked documents (spreadsheets, documents, web pages, etc.) which capture the results of all assessment work accomplished for institutional effectiveness. It allows viewers to drill down to deeper levels of detail and analysis, even the raw data, as desired. It is updated with new information as assessment activities are concluded. 22 Standard 1 • • • Blue denotes where we exceed our expectations, Green denotes where we are meeting our expectations Yellow denotes where we are almost meeting our expectations Red denotes where we are not meeting expectations. White denotes an area for which a complete formal assessment has not been developed. The color scheme is based on a system of benchmarks which define each level of expectation for a given institutional goal. 1.2 Analysis and Appraisal The BYU-Idaho mission clearly defines who we are and what we intend to accomplish. It remains a viable and well-suited charter for our institution and its stakeholders. Similarly, the goals derived from our mission are viable and consistent with that mission, and we have the necessary resources to achieve them as we will show in this section. Our mission is widely disseminated and understood by our students and employees. Our goals are published in the catalog and other institutional documents as applicable. The institutional mission and goals provide the framework for all the functions and services we provide, including service we render to the general public. Nothing we do or plan to do is outside the scope of our mission. Progress in accomplishing our mission and goals is welldocumented and made available to the campus community via published reports and the institution’s internal web site. The student newspaper has written articles on various assessment studies which have been completed to date. Vice Presidents and division heads have discussed the results of assessment activities with their departments. The President has presented summary findings of assessment studies to the Board of Trustees. Our Institutional Dashboard shows in which institutional goals we are exceeding, meeting, almost meeting, and not meeting our expectations (see figure 2). In general, the Dashboard shows that we are fulfilling our Institutional Mission and Goals Institutional Dashboard Figure 2 institutional mission and most of our institutional goals (as indicated by the blue and green squares). Areas of institutional strength are defined as goals in which expectations are exceeded (blue). Areas which indicate current institutional challenges are defined as goals in which expectations are almost met (yellow) and as goals in which expectations are not met (red). Within this framework, we discuss our institutional strengths and challenges in the following sections. Each of the strengths and challenges is related to an institutional goal as shown in Appendix B. 1.2.1 Institutional Strengths The Dashboard shows several areas where we exceed our expectations. These include spiritual commitment and growth (Student Perceptions of Growth, Spiritual Development), availability and utilization of resources (Perceptions of experience, Utilization of Resources, Student Credit Hours), and environment (Perception of Environment). Finally, we see strength in that we are exceeding and meeting so many of our institutional goals. Institutional Mission and Goals 1.2.1.1 Spiritual commitment and growth We exceed our expectations in institutional goals related to spiritual commitment and growth. Specifically, we see strength in the following two institutional goals: (1) that our students will experience significant spiritual development while at BYU-Idaho and (2) that they strengthen their commitment to a life of high moral principles. Refer to Figure 2 -- Student Perceptions of Growth and Spiritual Commitment. Regarding the first goal, the winter 2003 administration of the College Student Experiences Questionnaire (CSEQ) showed that 86% of students said they gained quite a bit or very much in the development of their own values and ethical standards. This was a 5% increase over the 1998 administration of the CSEQ. The winter 2002 administration of the Student Evaluation of Institutional Mission and Goals showed that more than 90% of students agreed, strongly agreed, or very strongly agreed that • • • I gained a stronger testimony of the restored gospel. (90%) I am more committed to living the gospel. (94%) I gained a better understanding of myself and my relationship with God. (94%) Standard 1 23 These percentages represent a 3 to 4% increase over the 1999 results. All of this is very satisfying given the nature and scope of changes that have taken place on this campus in the last 2-3 years. As we have undergone so much change, it is satisfying to see that our students are attaining these important outcomes. Regarding the second goal, the 1998 Survey of Religious Activity showed very high levels of belief in and adherence to gospel principles. More than 92% of our students attend worship services every week; 7% attend at least three weeks in the month. An overwhelming majority of students reported the following about important personal standards of conduct in the Church: • • • • • • • • • • • Avoid tobacco, alcohol, coffee, and illicit drugs (95%) Avoid Internet pornography (94%) Do not steal (93%) Do not look at pornographic material (92%) Display appropriate posters and other visual images in my bedroom and apartment (92%) Have confidence in the power of priesthood blessings (91%) Abide by the college’s Dress and Grooming Standard (90%) Contribute a full tithe to the Church (88%) Follow appropriate dating practices and standards in my relationships with the opposite sex (82%) Do not cheat in my school work or plagiarize (80%) Have daily personal prayer (80%) Only 3% of our student body reported that they struggle with the beliefs and practices of the Church. These findings are corroborated by previous alumni surveys, statistics from the Dean of Students office, and anecdotal accounts from Church leaders. Finally, in a recent survey of faculty, 96% agreed with the following statement: My students demonstrate high moral and spiritual values. Clearly, the BYU-Idaho experience continues to provide a significantly positive influence on students’ religious beliefs and moral commitments. We will repeat this survey in the 2005-06 school year. 1.2.1.2 Availability and Utilization of HighQuality Campus Resources We exceed our expectations in the availability and utilization of high-quality campus resources, specifically, a caring and competent faculty, an environment which is conducive to learning and growth, and resources necessary for students to develop themselves academically. We exceed our expectations in the following 24 Standard 1 three institutional goals related to this area: (1) instructors are caring and competent role models, (2) students take advantage of the various campus resources they are provided, and (3) BYU-Idaho maintains an optimal student-to-instructor ratio. Refer to Figure 2 -- Perceptions of Experience, Utilization of Resources, and Student Credit Hours. Regarding the first goal, students perceive that BYUIdaho faculty members are excellent role models who care for their students. In both the 1998 and 2002 administration of the Student Evaluation of Institutional Mission and Goals, more than 92% of students agreed, strongly agreed, or very strongly agreed that their instructors had shown that they are deeply committed to students and that they exhibit exemplary personal conduct and high standards. Ongoing student ratings of faculty and courses are always strong. Over the past seven years of student ratings of instructors, on a 7-point scale where 1 is very poor and 7 is exceptional, the 50th percentile (i.e., median) average overall rating is 5.78 which falls into the excellent range of the scale. Only 10% of our instructors fall below 4.94 which falls into the very good range of the scale. Table 1 shows how highly instructors have been rated by their students over this 7-year time frame. When asked in the 1998 Alumni Survey about various elements of their BYU-Idaho experience, 86% of the students indicated their associations with faculty had a positive or very positive effect. Of the 17 elements of a BYU-Idaho education assessed in the Alumni Survey, associations with the faculty showed the fourth highest impact on students. When asked about the pervasiveness of positive teaching qualities, the large majority of alumni felt that faculty frequently or very frequently: • • • • • • • Gave equal treatment to students regardless of gender, race, or ethnic background (89%) Offered interesting and stimulating courses (88%) Led interesting and useful class discussions (83%) Gave prompt feedback/grades on assignments (82%) Respected different points of view (81%) Offered demanding and challenging courses (80%) Respected different learning styles (69%) Regarding the second goal of students taking advantage of the various campus resources they are provided, the primary assessment activity was the College Student Experiences Questionnaire (CSEQ), a nationally normed instrument designed to assess the degree to which students engage in activities conducive to a high-quality education and the degree to which they take advan- Institutional Mission and Goals Average Overall Ratings of Instructors: 1997-2003 Levels Value 90th percentile 6.40 50th percentile 5.78 30th percentile 5.46 10th percentile 4.94 38% of students attending BA-general. (reflecting our Fine Arts 100 requirement) • 76% of BYU-Idaho students often or very often applied class material to other areas as compared with 63% of students attending DRU-extensive and 65% of students attending BA-general. • 75% of BYU-Idaho students often or very often used information from other areas in class as compared with 64% of students attending DRU-extensive and 65% of students attending BA-general. • 40% of BYU-Idaho students often or very often used a computer tutorial to learn material for a course as compared with 30% of students attending DRU-extensive and 25% of students attending BAgeneral, reflecting our online learning requirement. • 42% of BYU-Idaho students were assigned more than ten term papers or reports as compared with 36% of students attending DRU-extensive and 42% of students attending BA-general. Table 1 tage of the resources provided by their school. The survey was administered to a random sampling of 500 BYU-Idaho students in winter semester 2003 with 278 students returning completed questionnaires. Findings from the CSEQ showed that most students are taking advantage of the many instructional resources offered to them, especially as compared with other colleges and universities. Of the 28 areas assessed by the CSEQ, BYU-Idaho was equivalent or superior in 21 areas as compared with other schools included in the national norming sample. The following examples illustrate some of the comparative strengths in this area. These examples compare students from extensive doctoral granting universities (DRU-extensive) and baccalaureate general colleges (BA-general), our two most applicable comparison groups. • 56% of BYU-Idaho students often or very often attended social or cultural events as compared with 33% of students attending DRU-extensive and 27% of students attending BA-general. • 38% of BYU-Idaho students often or very often worked on an off-campus committee, organization, project (civic group, church group, community event, etc.) as compared with 17% of students attending DRU-extensive and 18% of students attending BA-general. • 50% of BYU-Idaho students often or very often read about personal growth/self-improvement as compared with 28% of students attending DRU-extensive and 31% of students attending BA-general. • 53% of BYU-Idaho students often or very often attended a concert or other musical event as compared with 43% of students attending DRU-extensive and Institutional Mission and Goals Regarding the third goal, maintaining an optimal student-to-instructor ratio, we have exceeded our expectations as it relates to the target number of student credit hours (SCH) to be generated by each academic department in a semester. Each department’s target SCH is based on achieving an average 25:1 student-to-instructor ratio in class offerings given the number of instructors it employs (with some adjustments for historical trends). In the preceding school year, 20 of the 37 departments met their target SCH. Combined, departments exceeded their SCH targets by 6%. This allows us to optimize the instructional resources available. It also allows us to see which departments need more resources to cover their enrollments and which departments have more personnel resources than they may need. In conclusion, assessment activities show the following strengths in this key area: that student learning has been enhanced by dedicated and caring instructors who deliver a high-quality education, that students are taking advantage of the available resources on campus, and that we are successfully providing instructional resources at an optimum level. 1.2.1.3 Environment An important strength of our institution is its environment (see Figure 2, Perception of Environment). Specifically, we exceed our expectations in providing a uniquely wholesome environment for student learning and growth. Assessment activities continue to show that Standard 1 25 our students recognize the unique atmosphere at BYUIdaho and the impact it has on their learning and growth. When asked in the CSEQ, “If you could start over again, would you go to the same institution you are now attending?,” 70% of BYU-Idaho students said definitely yes as compared with 46% of students attending DRUextensive and 34% of students attending BA-general. When asked in the Student Evaluation of Institutional Mission and Goals about the BYU-Idaho environment, 97% of the students agreed, strongly agreed, or very strongly agreed with the statement: BYU-Idaho has provided me with a wholesome academic, cultural, social, and spiritual environment. Even with the turbulence of our transition from a two-year to a four-year school, this represents a 4% gain from the 1999 administration of the survey. In the CSEQ, the overwhelming majority of students (82%) perceived BYU-Idaho as having a friendly and supportive environment which promotes a sense of wellbeing as compared with 62% and 67% of students at the DRU-extensive and BA-general respectively. Twothirds (67%) of BYU-Idaho students see the administration as helpful, considerate, and flexible as compared with 33% and 46% of students at the DRU-extensive and BA-general respectively. Most importantly, 81% of BYU-Idaho students see their instructors as approachable, helpful, understanding, and encouraging as compared with 46% and 60% of students at the DRUextensive and BA-general respectively. When asked to assess the degree of emphasis BYUIdaho places upon various important dimensions of the collegiate experience, once again BYU-Idaho students see this institution in a very favorable light, especially as compared with students from peer institutions, with the notable exception of the understanding and appreciation of human diversity (see Table 2). In the 1998 alumni survey, a significant majority of former students identified a number of elements of the BYU-Idaho environment as having a positive or very positive effect on their learning and growth, in particular, religion classes (87%), devotionals (82%), participation in a student ecclesiastical unit (76%), library (75%), and dormitory/apartment life (67%). 1.2.1.4 Areas Where Expectations are Being Met Finally, we believe that one of our strengths is that we are meeting or exceeding expectations for the majority of our institutional goals. Our strengths defined as exceeding expectations were discussed in the previous section. As the green squares of our Institutional Dashboard show (see Figure 2), we are meeting institutional 26 Standard 1 goals in a number of areas. For each of these we have implemented assessment methods, analyzed assessment data, and developed benchmarks which define the different levels of expectations. These goals include the following: • • • • • • • • • • • • • Maintaining a high level of satisfaction with administrative services and functions. Obtaining the skills and competencies from general education coursework. Maintaining an appropriate cost per student credit hour. Achieving an average overall faculty workload of 36 hours per year. Achieving a high percentage of faculty workload in actual instruction. Achieving a satisfactory level of faculty satisfaction and morale. Implementing good practices of undergraduate education. Maintaining a satisfactory level of student ratings of teaching. Completion of program audits. Redesign of the catalog and the method of generating it via online tools. Completion of this self-study. Completion of transition milestones. Completion of annual stewardship reviews. All of the assessment data and benchmarks for each of these institutional goals are available for evaluator review and analysis via the Institutional Dashboard. 1.2.2 Institutional Challenges As the yellow and red squares of the Institutional Dashboard indicate (see figure 2), several institutional goals have not yet been met. These include reducing the cost per major and cost per enrolled student, number of majors, degrees awarded, total hours to graduation, and terminal degrees of faculty. The blank squares of the Dashboard identify institutional goals for which formal assessments had not been conducted as this self-study was being finalized. These include achievement in major, post-graduation performance, advising, and the activities program. These areas represent critical institutional goals and will be the focus of intense assessment activity in the next 2-3 years. All of these represent areas for constant attention and improvement. They are discussed below. 1.2.2.1 Cost Per Major and Cost Per Enrolled Student Two important indicators related to the goal of an affordable education and the optimum allocation of resources Institutional Mission and Goals Percentage of Students Indicating a Strong Emphasis at the Institution Area of Emphasis BYU-Idaho DRU ext BA Gen Development of academic, scholarly, and intellectual qualities 81% 67% 58% Development of aesthetic, expressive, and creative qualities 53% 32% 34% Being critical, evaluative, and analytical. 77% 56% 45% Developing understanding and appreciation of human diversity. 48% 42% 39% Developing information literacy skills (using computers, other information resources) 27% 55% 50% Development of vocational and occupational competence 61% 31% 41% Personal relevance and practical values of your courses. 62% 52% 62% Table 2 are costs per major and costs per enrolled student. These indicators provide a way for academic administrators to assess the resources allocated to a department in light of student demand for its degree programs and course offerings. The costs are the annual departmental budget for personnel and direct operating expenditures. Indirect costs are not included in these cost figures. Majors are the number of students who declared a major in the department (as of the official reporting date for the fall and winter semesters). Enrolled students are the total number of students (headcount) who were enrolled in classes offered by the department during the fall and winter semesters. The indicator is a comparison of the current year’s cost ratios with the average cost ratio for the preceding five years. In both cases, we are not meeting our expectations as defined by the benchmarks shown in Table 3. The institutional average cost per major showed an increase of 34% over the previous 5-year average. Some of the increased ratio is due to the transition in that a number of students switched to a general studies major (not included in the institutional average) because their chosen two-year program was being phased out or was not yet offered as a four-year degree program. The institutional average cost per enrolled student showed an increase of 15% of the previous 5-year average. At the annual stewardship review, these indicators are carefully reviewed with each college and department head. Departments with very high cost ratios must explain and justify their resource allocation. Plans Institutional Mission and Goals are made about upgrading recruitment efforts or about scaling down. Departments with very low cost ratios become eligible for additional resources to meet their demands. 1.2.2.2 Number of Majors and Degrees Awarded Two key indicators of the institutional goal to meet student demand for high-quality degree programs are number of majors and degrees awarded. These indicators provide a way for administrators to assess whether departments are meeting specified targets for the number of students who participate and complete degree programs. In both cases we are not meeting the designated targets primarily because they represent estimates for our steady-state condition which is not expected to prevail for another few years. Because of our attention to these specific areas, we fully expect to reach the targets established and all of our planning and resource allocation are based on these targets being met. 1.2.2.3 Total Credit-hours Earned at Graduation The total number of credits earned at graduation is an indicator for our goal to have students in four-year programs complete their undergraduate education in a timely fashion. Our definition of timeliness is defined as 132 credit hours or less. With an average of 142 credit hours earned by all graduates to date, we are not meeting Standard 1 27 Benchmarks for Cost per Major Exceeding expectations Meeting expectations Almost meeting expectations Not meeting expectations 20% or more reduction in the cost ratio as compared with the previous 5-year average Between a 20% reduction and a 10% increase in the cost ratio as compared with the previous 5-year average Between a 10% to 20% increase in the cost ratio as compared with the previous 5-year average More than a 20% increase in the cost ratio as compared with the previous 5-year average Table 3 our expectations in this area. Part of this is due to the many students who have continued at BYU-Idaho while waiting for their desired baccalaureate program to begin. Notwithstanding, the challenge we face is to help our students identify their career goals and better plan their education from the outset. Accordingly, we have taken several key actions in support of this goal. First, all of our baccalaureate programs have been designed so that students can complete their course of study in 120 credit hours. Second, we are actively encouraging students to finish their undergraduate education in a timely fashion. Administrators and faculty members are communicating this message to students through advising literature, counseling sessions, and educational planning tools. As an incentive, students who complete their bachelor’s degrees in eight semesters are given a $500 award at graduation. As each succeeding class of first-year students begins its education with this message, we fully expect the total credits earned at graduation to reach the desired levels. 1.2.2.4 Terminal Degrees of Faculty Members The percentage of faculty who hold terminal degrees is an indicator for our institutional goal to employ faculty members who are not only caring and competent teachers but who also have attained the highest educational credentials in their discipline. We are working toward a goal of 50% or more of our faculty members with terminal degrees. As we explain in Standard 4, our highest priorities are to hire people who are loyal to our sponsoring organization, are outstanding teachers, and care for students. A candidate with a master’s degree who demonstrates outstanding teaching ability will be a stronger candidate than a Ph.D. who is an inferior teacher. Similarly, applicants who have impressive professional credentials but do not hold a terminal degree receive serious consideration, if they demonstrate excellent teaching skills. 28 Standard 1 While we are meeting our expectations in hiring caring and competent teachers, we are still working to increase the percentage of faculty members who hold terminal degrees. As shown in Table 4, 41% of our faculty held terminal degrees at the start of the 2003-2004 school year. We feel we can achieve the 50% level because of our hiring trends over the past 3 years (see Table 5) and because 57 faculty members are currently in a graduate program leading to a terminal degree. We are confident that we can meet our goal in the next few years as we continue to encourage and provide the incentives (i.e., tuition assistance and released time) to current faculty members who are seeking a terminal degree. In addition, we continue to include a terminal degree as part of our hiring standards for new faculty members. 1.2.2.5 Areas Yet to be Assessed Assessments and benchmarks for Achievement in Major, Post-graduation Performance, Advising, and the Activities Program were still under way as this self-study was being finalized. We are currently trying to determine appropriate indicators for each of these areas so we can develop appropriate assessment methods. Initial indications from informal observation and discussion show there are no significant problems in any of these areas and we expect to show success in all of these areas as we undertake appropriate assessment activity. For example, we are actively tracking graduate employment. Our initial studies show that our graduates who actively seek employment are finding good jobs at adequate salaries, particularly our graduates in nursing and education. We have initial survey and focus group data for our Activities Program. Thus, initial studies show that these programs are headed in the right direction. Indicators for achievement in major await the identification of program outcomes which is being undertaken by the various academic departments as they design and launch their new degree programs. Indicators for advising have not been developed because most of the new programs have only been in operation less than a year. Institutional Mission and Goals Percentage of All Faculty with Terminal Degrees YEAR TOTAL FACULTY With Terminal Degree Percent of Faculty Pursuing Terminal Degree Percent of Faculty 2002 407 148 36% 46 11% 2002 441 180 41% 57 13% Table 4 Percentage of New Faculty Hires with Terminal Degrees YEAR Applications Filling New Slots Filling Existing Slots TOTAL With Terminal Degree Percent 2001 637 26 9 35 15 43% 2002 442 16 13 29 17 59% 2003 425 18 17 35 17 49% Table 5 2.0 Planning and Effectiveness The cornerstone of all planning and decision-making at BUI-Idaho is the institutional mission and its associated goals. From these, governing councils will often generate a set of guiding principles and concepts, especially for new initiatives. Any activity being considered is carefully evaluated against these guiding forces. Activities which have proved incompatible with these guiding forces at BYU-Idaho have been discarded or not pursued. This decision-making has been especially important in the transition as we have decided which two-year programs to eliminate, which two-year programs could become four-year programs, and which new programs we ought to create. In disciplines where we lacked the existing expertise and resources to prepare students adequately at a four-year level, programs were eliminated. On occasion, proposals to relax dress and grooming standards are made. Ultimately, such proposals are rejected because they are incompatible with the goal of maintaining a wholesome environment and are not conducive to the modest and virtuous lifestyle our mission requires. Institutional Mission and Goals Planning at BYU-Idaho has historically involved careful consideration of the impact of any course of action on students. In addition, planning bodies often solicit feedback from parents, former students, employers, and transfer schools. For example, when the historic Spori Building was to be torn down, the community and alumni were heavily involved in discussions about what the replacement building would look like. Annual departmental indicators have been used for over ten years to help departments improve and to help administrators assess the effectiveness of their resource allocations. These departmental performance indicators are now incoporated into the Institutional Dashboard. The following sections describe and evaluate our process for incorporating assessment of institutional effectiveness into planning and decision-making. Standard 1 29 2.1 Description The planning and assessment process at BYU-Idaho is represented by the model in Figure 3. Our methods for assessment of institutional effectiveness are described in the Institutional Effectiveness Assessment Plan. The methods for program and course outcomes assessment are described in the various departmental assessment plans. Key elements of campus governance and planning are described in various documents such as the Faculty Handbook, Guidelines for Stewardship Review, Productivity Reviews, etc. Other elements of planning and governance not documented are based on customs and practices which have been in force at this institution for many years and are generally understood. The model in Figure 3 shows that there are four elements of planning and assessment: governing councils, advisory councils, assessment, and annual reviews. The governing councils generate their plans and initiatives. For key issues facing the institution, the President’s Council and any of the Vice President councils will generate proposals for consideration by one or more of the advisory councils and committees, which in turn provide feedback to the originating council as it refines and finalizes a plan or initiative. The assessment process evaluates plans and initiatives along with the standing institutional goals, program outcomes, course objectives, and employee productivity. The assessment process provides the assessment data and conclusions for the different levels of annual review. Annual reviews at each level of the institution result in self-appraisals and culminate with each division head/dean participating in a stewardship review with President’s Council and the Budget Officer. The reviews generate the action items and guiding principles to the various units, programs, and councils. The main elements of the planning and assessment process are described in greater detail below. 2.1.1 Governing and Advisory Councils Each governing council and unit/program develops the necessary plans and initiatives to carry out its respective stewardship. Overall governance of the institution is through the President’s Council which consists of the President and Vice Presidents. This council is supported by four councils each headed by a vice president. The four primary vice president councils include Academic Council, Student Life Council, Advancement Council, and Administrative Council. Each of these councils possesses the authority to handle most issues arising within their stewardship. They initiate major strategic initiatives, delegate authority to investigate and plan, initiate 30 Standard 1 and review the results of assessment activity, consider recommendations, and make final decisions. These councils meet weekly. The President’s Council and Vice President’s councils are supported by key advisory councils, including the Expanded President’s Council, the Strategic Planning Council, and the Campus Leadership Forum. The Expanded President’s Council, convened biweekly, includes several lower-level administrators who provide expertise for technical issues which must be resolved in such areas as financial services, academic policies, or information technology. The Strategic Planning Council, convened quarterly, assembles a wide variety of campus leaders and experts who represent the various campus constituencies and perspectives. This council discusses and surfaces key issues facing the institution. The Campus Leadership Forum, convened three times each year, brings the entire campus leadership together to review proposals and initiatives being considered. These groups serve an additional purpose – to enhance communication between the various institutional silos and improve buy-in on major initiatives. A number of other committees and councils are involved in ongoing institutional planning and decision-making as well. These include the Accreditation Steering Committee, Computing Technology Committee, Activities Council, Facilities Use Committee, and others. The Board of Trustees meets monthly. The Executive Committee of the Board also meets monthly. The President communicates with the Board of Trustees about ongoing planning initiatives. A more detailed description of the Board’s activity is provided in Standard 6. 2.1.2 Assessment The assessment component evaluates the plans and initiatives developed and implemented by the governing councils. The assessment component also evaluates and judges the standing institutional goals, program outcomes, course objectives, and employee productivity. There are three main areas of assessment at BYUIdaho: institutional effectiveness assessment, outcomes assessment, and productivity reviews. Institutional effectiveness assessment is focused on the institutional mission, goals, and initiatives. It also addresses the objectives and processes of various administrative units and functions. Outcomes assessment is focused on academic programs and courses. Productivity reviews are employee evaluations. Assessment of institutional assessment is fully described in the Institutional Effectiveness Assessment Plan. The four key elements of our approach are (1) indicators, (2) Institutional Mission and Goals GOVERNING COUNCILS ADVISORY COUNCILS Campus Leadership Forum Other Committees, Councils ADVISORY REVIEWS Board of Trustees Expanded President's Councils Strategic Planning Council Planning & Assessment at BYU-Idaho ASSESSMENT Stewardship Reviews FEEDBACK PROPOSALS PLANS, INITIATIVES President's Councils ACTION ITEMS GUIDING PRINCIPLES VP Councils SELF APPRAISAL Division Reviews Institutional Effectivness Assessment DASHBOARD, DATA SELF APPRAISAL Outcomes Assessment Unit/Program Reviews Division Councils SELF APPRAISAL Productivity Review Employee Reviews Units/ Programs _________________________________________________________________________________________________ Figure 3 assessment activities, (3) benchmarks, and (4) the dashboard display format. These are briefly described below. 2.1.2.1 Indicators Indicators are designated for all institutional mission and goals. Indicators define the information that will enable us to draw a legitimate conclusion about the attainment of a goal. For example, intuitional goals related to student satisfaction have two indicators: (1) the percentage of students who express satisfaction with a given service and (2) the percentage of students who express dissatisfaction with a given service. Having these two dimensions of satisfaction as indicators, forces us to consider both sentiments in our self-appraisals. What can we do to increase satisfaction? What can we do to decrease dissatisfaction? We have attempted to define indicators which are measurable and have adequate validity for the goal being assessed. In some areas, we use indicators from Institutional Mission and Goals self-reported data rather than a direct measure. As our assessments mature, we hope to move more toward the use of direct measures and rely less heavily on self-reported data. 2.1.2.2 Assessment Activities At present, institutional effectiveness assessment involves 12 primary activities which provide us with the data we need to generate our indicators. These activities are implemented throughout a 5-year period. Assessment activities include: 1. College Student Experience Questionnaire (CSEQ). The nationally normed CSEQ assesses student involvement in college activities and the degree to which students have engaged in behaviors that contribute to their learning and development in college. It assesses how students spend their time on such activities as course work, visiting the library, and interacting with faculty. It Standard 1 31 assesses their involvement in extracurricular, social, and cultural activities as well as other opportunities that exist on college campuses. 2. Student Evaluation of Institutional Mission and Goals (SEIMG). This 15-item survey, administered to currently enrolled students, assesses the degree to which they think their classes and experiences at BYU-Idaho have influenced the attainment of 15 different outcomes. This instrument is administered in conjunction with the ongoing administration of student ratings of faculty. This instrument uses the optional items contained on the course rating form used by students to rate instructors. 3. Student Evaluation of Instructional Practices (SEIP). This 15-item survey, administered to currently enrolled students, assesses the degree to which students’ educational experiences at BYU-Idaho are characterized by good practices in undergraduate education. Items used in this survey are designed to measure the “Principles of Good Practice in Undergraduate Education.” (Chickering & Gamsen, 1987). 4. Student Focus Groups. To supplement the quantitative information being collected and analyzed, student focus group studies are conducted to add a qualitative dimension to assessment. The focus group technique involves bringing together a group of students to discuss and respond to issues related to institutional missions and outcomes. Focus group studies are not conducted as part of any regularly scheduled class, but rather as a voluntary extracurricular activity. 5. Student Satisfaction with Administrative Services. A locally developed instrument, the Satisfaction Survey assesses the students’ level of satisfaction with the various administrative services and functions at BYU-Idaho. 6. Critical Thinking Inventory. The Watson-Glaser Critical Thinking Appraisal (CTA) measures gains in critical thinking ability of BYUIdaho students. The Watson-Glaser CTA is a nationally normed 80-item multiple-choice instrument designed to measure critical thinking ability. It provides measures of abilities in inference, recognition of assumptions, deduction, interpretation, and evaluation of arguments. Assessment will provide an estimate of the gains made in critical thinking ability during each school year. 32 Standard 1 7. Alumni Survey. A locally developed survey instrument is used to assess graduated students’ perceptions of their undergraduate experience at BYU-Idaho. It reflects important institutional mission and goals. Random samples of former students are surveyed. It has quantitative and qualitative components. 8. Survey of Religious Activity. This instrument is designed to specifically measure the religious beliefs and activities of LDS students. This assessment activity will be administered to random samples of both current and graduated BYU-Idaho students. It will measure the degree to which the first element of the BYU-Idaho mission is being met. It will also be used to provide information about the degree to which the fourth element of the institutional mission is being met as well. 9. Faculty Survey. A locally developed survey instrument is used to assess faculty perceptions of the degree to which institutional objectives relative to faculty morale and satisfaction are being met. The survey is administered to the entire faculty population, full-time and part-time, every three years. 10. Collection of Institutional Data. A variety of data related to university operations such as expenditures, personnel, student credit hours, enrollments, grades given, the number of majors, workload, and degrees awarded are collected each semester. These data are used for a variety of indicators which are used to evaluate programs and allocate resources. 11. Assessment of General Education Outcomes Our approach to a direct assessment of general education outcomes involves an evaluation of student work using portfolios. The current proposal is to assess a portfolio of student work to: • Determine the degree to which students are using data, concepts, processes, and ideas from fields outside their major area of study. • Provide evidence of writing and communications skills. • Provide some measure of the degree to which students choose to engage in activities outside their Institutional Mission and Goals field of study which reflect the higher cultural, social, intellectual, and spiritual sensitivities associated with a college general education. • Show development of critical thinking. 12. Outcomes Assessment of Student Abilities and Achievement. A key element of our institutional effectiveness comes from the assessment of program outcomes. Outcome data are reported by individual departments in annual stewardship reviews. 2.1.2.3 Benchmarks A recently developed element of our approach to institutional assessment involves the definition of benchmarks for each institutional goal. Benchmarks define our expectations for fulfillment of an institutional goal. We use four levels of expectation: exceeding, meeting, almost meeting, and not meeting. These four levels allow us to quickly ascertain the progress we are making on any given institutional goal. When we exceed and meet our expectations, we are obviously satisfied, but we can also ponder whether we should “raise the bar.” When we are getting close to meeting a goal, we are reinforced in our efforts. When we fail, we redouble our efforts or possibly re-evaluate whether our benchmarks are realistic. Benchmarks help us to extract meaning from a substantial amount of data and facilitate our ability to make a judgment about where we are. Because benchmarks are a public rendition of what success means, they often provoke lively and thoughtful discussions about what success really is and whether we really are achieving our goals. 2.1.2.4 The Institutional Dashboard The final element of our approach to institutional assessment is the use of the Dashboard (see Figure 2). The Dashboard provides a complete look at the institution’s status with respect to its goals in a single glance. The Dashboard assembles the many goals and their supporting assessment activities into one organizing framework. It uses a simple and intuitive color-coding scheme to represent status. Viewers may use the Dashboard to drill down to the lower levels of supporting analyses and eventually to arrive at the raw data itself. 2.1.3 Annual Stewardship Reviews Annual stewardship reviews occur at all levels of the University's organization. They are designed to assess Institutional Mission and Goals the performance of individual employees, departments and units, colleges and divisions, and, finally, the institution itself. The lowest level of assessment is the annual employee productivity review. The next level of review occurs at the administrative unit or academic department, followed by reviews at the division and college level. These reviews culminate in an Annual Stewardship Review with each of the major administrative and academic divisions at BYU-Idaho. Every year, each academic unit is expected to report results of self-assessment using elements from the template in Appendix A. Non-academic units follow a similar template adapted to their purposes and functions. This annual self-appraisal accompanies the budget and resource planning documents submitted for the upcoming fiscal year. The division head compiles and summarizes this information and presents it to the Stewardship Review Committee which consists of the President, Vice Presidents, and the Budget Officer. This committee reviews budget requests and requests for additional/new resources along with the assessment data. Once every five years, each academic department undergoes an intensive program review where all elements of the template found in Appendix A are reviewed. Over a five-year period, departments will have ideally addressed all the items from the template through their annual stewardship reviews. The result of each level of annual stewardhip review is a set of action items or guiding principles for the upcoming year. All units will develop their yearly goals and plans based on this feedback. At the higher levels, proposals are often submitted for discussion to the advisory councils. The feedback from these councils helps President’s Council or a Vice President’s council to finalize their plans and initiatives. These plans and initiatives then become targets for future assessment activity. 2.1.4 Other Aspects of Assessment Over the past three years we have engaged not only in the ongoing planning related to normal institutional operations but we have also had to engage in the intense planning and development necessary for our transition to a four-year institution. Throughout all of this planning and assessment activity, we have consistently involved stakeholders. The Board has been actively involved in reviewing and approving plans. Administration, faculty, and staff have been heavily involved in all aspects of planning, design, and implementation for the new insti- Standard 1 33 tution. Students and alumni have also played important roles in planning and, in particular, in providing feedback on the proposed and emerging configurations of BYU-Idaho. Early on in the planning for BYU-Idaho, we held numerous meetings with constituencies to present proposals for their review and comment. We conducted an evaluation of employees, students, alumni, and community members regarding their opinions about the transition. This feedback was of great value in finetuning the proposals as well as obtaining stakeholder buy-in. The Stewardship Review process integrates planning, assessment, and resource allocation. Deans and other division heads present their budget requests along with the performance of their unit with respect to their goals and objectives. In academic units, performance related to resource adequacy (e.g., cost per student credit hour, number of majors, degrees awarded) are a major factor in determining the resources they will be allocated for the coming fiscal year. Institutional priorities are built into the Dashboard as Strategic Initiative and Administrative Initiatives. Thus, progress related to institutional priorities can be reviewed alongside progress toward the long-term and ongoing institutional mission and goals. The Office of Institutional Research is completely integrated with evaluation and planning processes. This office carries out institutional assessment activities, provides techncial assistance as needed to departments and administrative units in their assessment work, and maintains the Institutional Dashboard. 2.2 Analysis and Appraisal As we have observed and evaluated our planning and assessment processes over the last two years, we have made important advances in our approach to assessment. These improvements are described below. First, we strengthened our efforts in outcomes assessment. These efforts began with an Assessment Committee and a pilot project to develop a computer-based assessment system. Neither were making the progress we desired, so we appointed a Learning Assessment Coordinator to help departments develop a sound assessment plan for their new baccalaureate programs, to review the assessment practices for their associate-level programs if offered, and to assist departments in the implementation of their assessment plan. The Learning Assessment Coordinator works directly with the Direc- 34 Standard 1 tor of Institutional Research and Assessment and the Academic Vice President. The work of the Loearning Assessment Coordinator resulted in a set of updated and comprehensive assessment plans for each program, unit, and course offered by each of the academic departments. A more detailed description of these efforts is discussed in Standard 2. Second, we have added a system of indicators and benchmarks for the assessment of institutional mission and goals. These represented major steps forward in our approach to assessment. The indicators helped us to focus on the data requirements needed to evaluate each goal. The benchmarks helped us to define our expectations for each goal. These have made our assessment activity at the institutional level more focused and more accessible to interpretation. Third, we have developed the Dashboard as a method of summarizing and integrating the results of institutional effectiveness assessment. The Dashboard was another major step forward in our assessment and planning processes. It gave administrators an easy way to see where we were not meeting our expectations. It gave them a convenient way to drill down into the supporting data and see exactly where the problems were. Instead of having to inspect voluminous research studies and wade through countless tables of percentages and the like, the Dashboard provided an easy way to monitor attainment of the entire spectrum of institutional goals and objectives. Fourth, we have incorporated the Stewardship Review process into our assessment methodology as a way of integrating assessment, planning, and resource allocation at all levels of the institution. After the experience of the 1999 self-study, the President determined that we should implement a continuous cycle of formal self-appraisal so as to avoid the attitude that assessment is a “one-time” event triggered by a full-scale evaluation from the Commission on Colleges. Thus, the process of annual stewardship reviews with each college dean was born in 2000. Every year since then, each department is expected to report its success in meeting its central aims. The Stewardship Review Committee reviews budget requests and requests for additional/new resources along with the assessment data. Since May 2000 stewardship reviews have been conducted each year with each college. Improvements in the process have been made after each cycle. After the first year, the process was streamlined so as not to require units to address all the items in the assessment template (see Appendix A) but rather a few selected items of concern. The most recent improvement has been the introduction of the Dashboard. Institutional Mission and Goals Fifth, we have established three key Advisory Councils as part of our planning and assessment process. These councils, described in section 2.1.1, have been especially valuable in steering the transition in the right direction. They have been effective sounding boards for the various change proposals being considered by the government councils. They have also helped to enhance the communication across the different campus organizations. Sixth, we have revised our institutional goals and objectives to reflect our transition to four-year status. We have attempted to maintain the spirit if not the letter of many former institutional goals and objectives. New ones have been developed, however, to reflect our new status. Seventh, we have implemented a significant amount of assessment data collection via the Internet. The ability to collect data electronically is a key factor in the improvement of our assessment productivity. In the past two years, more than 15 surveys were conducted using web-based surveys. Traditional methods which use paper and pencil surveys require time-consuming distribution methods and data entry (when using non-scannable forms). The use of e-mail and web-based tools has increased our ability to collect data ten-fold. As a result of this self-study process, we have identified several areas in our planning and assessment that can be improved. We are actively working on these as we undergo future cyles of assessment. We describe these planned improvements below. First, we are still working on indicators, methods, and benchmarks for several critical institutional goals: postgraduation performance and achievement of students, achievement in major, and the Activities Program. Second, we need to carefully monitor the availability of necessary human resources in planning and assessment. So far, we have been able to effectively carry out planning and assessment in our fast-moving environment of great change. However, employees have had to continue normal operations at the same time as they have had to engage in planning, design, development, implementation, and assessment of the new four-year degree programs and other transition initiatives. In particular, faculty resources have been stretched to their maximum. In a recent survey of faculty, workload was the dominant issue. Forty-four percent (44%) of the faculty disagree with the statement, “My workload is reasonable.” When asked to identify their three top issues and concerns, 40% of faculty members identified it as one of their top Institutional Mission and Goals three issues. Faculty workload for planning and assessment will lighten as additional personnel resources (both full-time and part-time) are brought on board as per our transition schedule (see Introduction). It will also lighten as the operations associated with two-year activities wind down and as the four-year activities reach a steady and predictable operating status. Third, we have not implemented all of the institutional assessment activities on the 5-year schedule as planned in the IEAP. We did not implement an Alumni Survey in the most recent assessment cycle because we are still trying to determine indicators for our institutional goals of post-graduation performance. We did not implement a Critical Thinking Inventory institutionwide because we have not found an inventory that meets our needs. We have pilot-tested the Watson-Glaser Critical Thinking Inventory with our Nursing students but have not determined that it will suit our institutional assessment needs. We did not implement Student Focus Groups as we had planned in this assessment cycle because of time constraints. Departments have, however, conducted numerous exit interviews with graduating students, which satisfy our requirement to interact with students about their experience here before they leave. Departments have used this information in their own self assessments (see Standard 2). Fourth, we hope to further improve the Dashboard and populate it with additional analyses, summaries, and other breakdowns of data. The Dashboard concept has slowly evolved from the past year. As we have used the Dashboard for one annual planning cycle, we now are arriving at the presentation formats and data items that better suite our needs. The Dashboard will continue to evolve into a more completely populated environment with consistent and common formats. Fifth, we hope to use the Dashboard to represent the results of program outcomes assessment. Presently, we are only using the Dashboard for institutional goals. We hope to extend that to each administrative unit and academic department and to provide the same concept to assessment at these levels. Seventh, as an ongoing concern, we hope to continue to make improvements in the technical aspects of data collection and analysis. For example, we can improve the representativeness of samples, refine instruments to more clearly reflect mission and goals, and generate more statistical comparisons of subgroups of interest. As our ability to do assessment matures, we expect to capture even more valuable and specific feedback about how BYU-Idaho affects the lives of our students. Standard 1 35 36 Standard 1 Institutional Mission and Goals Standard 2 Education Program and Its Effectiveness Self-Study Education Program and Its Effectiveness 2004 Standard 2 37 38 Standard 2 Education Program and Its Effectiveness The phrase “rethinking education” is not to be only a slogan for the transformation from a twoto four-year status, the school is to be a place of educational innovation—permanently. Henry B. Eyring Commissioner, Church Educational System, The Church of Jesus Christ of Latter-day Saints Standard 2 Education Program and Its Effectiveness Standard 2 provides a description and an appraisal of resources supporting the educational programs, program assessment activity, undergraduate programs, and continuing education programs and courses. It concludes with a description of each of our academic departments. 1.0 General Requirements 1.1 Resources Supporting Educational Programs 1.1.1 Description BYU-Idaho has always provided an impressive array of human, physical, and financial resources in support of its educational programs. This same level of support continues to prevail as the institution transforms itself from Ricks College to BYU-Idaho. At the start of the 2003-2004 school year, BYU-Idaho employed 441 full-time faculty members, more than 100 part-time/ adjunct faculty members, 179 administrators, a full-time staff of 402, and a part-time staff of more than 70. Our 255-acre campus is home to 18 buildings which house classrooms, offices, labs, auditoriums, and various other teaching/learning spaces as well as a full complement of student life services. Several off-campus facilities Education Program and Its Effectiveness – the Livestock Center, BYU-Idaho farms, Island Park Science Center, Teton Leadership and Service Center, Henry’s Fork Outdoor Learning Center, Badger Creek Outdoor Learning Center, and Vashon Island Learning Center – provide fully developed sites for a variety of hands-on learning activities. Eight dormitories provide on-campus housing. One of these has recently been remodeled to accommodate married students. The number, capacity, and upgrade of facilities are rapidly being expanded to accommodate the needs of an 11,600-strong student body, increased faculty and staff, new educational programs, more married students, new initiatives in student life, and increased ecclesiastical activity. Major projects recently finished include: • The Hinckley Building which was completed at the start of the 2002 fall semester. It provides 15 classrooms, 25 faculty offices, a chapel, a large multi-use area, and a cultural hall. The cultural hall can be divided in half, providing two additional spaces for social events. • The Spori Building which was completed at the start of fall 2003 semester. The new 44,000-squarefoot structure resembles the original Spori building. It provides several classrooms, offices for the Art and Communication department faculty, two computer labs, an art gallery, studios for painting Standard 2 39 • and sculpting, and a large work area for the student newspaper. Saints. We have had the full support of the Board to move ahead as we have planned. A 10,000 square foot addition to the Austin Building which includes two architecture and construction computer labs and a classroom, an additional mechanical engineering and technology computer lab and classroom, an additional computer classroom and faculty offices. Remodeling in the Austin Building has also added a new student study area, a disability ramp, new lighting, new floor coverings and new entryways on the east side. 1.1.2 Analysis and Appraisal • A 25,000-square-foot addition to the Benson Building which was completed in January 2004 provides a 15,000-square-foot replacement of existing greenhouses. The addition includes expanded laboratory facilities, faculty offices and classrooms. • Remodeling of the Hart Auditorium with a new airconditioning system and other improvements to the infrastructure. New sound and lighting equipment were installed along with a number of theatrical enhancements to the stage area. Part of the lower level of the Hart Building has been transformed into a Fitness Center. It contains many resources to promote the well being of students and employees, and includes exercise equipment, and rooms for weight lifting and aerobics. A number of other new construction and remodeling projects are under way. The new Thomas E. Ricks Building will provide classroom, lab, and faculty office space. A new Health Center will significantly expand our medical and counseling facilities. We plan to build 156 married student housing units at Seventh South and Second West in Rexburg. Large-scale remodeling is in the initial planning stages for the Manwaring Center, the Hart Building (phase II), the Kirkham Building, the Clarke Building, and the Snow Building. Multimedia systems have been installed in more than 150 classrooms. These systems consist of a desktop computer connected to a digital projector, the campus network, and the Internet. A standard system has been developed so that instructors are able to move easily from one classroom to another. Several new computing labs have been created to support specialized needs of degree programs. A new engineering lab enjoys engineering analysis and modeling software valued at $66 million donated by Educational Data Services (EDS). The financial resources supporting BYU are described in Standard 7. BYU-Idaho enjoys the generous support of members of the Church of Jesus Christ of Latter-day 40 Standard 2 BYU-Idaho has demonstrated its commitment to highquality teaching and learning in support of our institutional mission and goals by providing the necessary human, physical, and financial resources. We consider the evidence in support of this conclusion in the paragraphs below. In terms of human resources, we provide a sufficient number of qualified teachers whose focus is teaching and advising students; students feel that they have the necessary access to their instructors; and we provide a sufficient number of support personnel for the academic programs. We are especially pleased that we have met the challenge of providing the necessary human resources for our increased summer school enrollments. For the past ten years the student-faculty ratio at BYUIdaho has varied between 24.4 and 25.9 (see Figure 1). Even as our student body has increased, we have maintained a 25:1 student-instructor ratio by hiring more faculty. The 25:1 ratio represents one of our institutional goals. Student ratings of faculty are always strong. Over the past seven years of student ratings of instructors, on a 7-point scale where 1 is very poor and 7 is exceptional, the 50th percentile (i.e., median) average overall rating is 5.78 which falls into the excellent range of the scale. In a given semester, only 10% of our instructors receive a rating below 4.94, which falls into the very good range of the scale. Our new faculty hires have proven to be competent and skilled in their teaching, meeting the standard of excellence set by our tenured faculty. As shown in Table 1, over the past five years the overall average rating for new instructors is slightly higher than for all of instructors, indicating that we have hired new faculty members who can carry on the tradition of teaching excellence at BYU-Idaho. BYU-Idaho faculty members are hired to teach and advise. The average faculty load for the fall 2003 and winter 2004 semesters was 30.6 with 96% of the overall load spent in teaching activity (versus administrative and non-teaching released time activity). They are meeting the high expectations which are, for the fall and winter semesters, a minimum of 27 load hours (and no more than 33 total load hours), with 95% of their total load devoted to teaching. With the recent shift to 11-month contracts, the new load expectations are for 37 hours per year. Education Program and Its Effectiveness FTE Student to FTE Faculty Ratio 30.0 28.0 26.0 25.9 25.6 25.5 93-94 94-95 95-96 25.0 24.8 24.6 97-98 98-99 25.4 25.7 25.3 24.4 25.4 02-03 03-04 24.0 22.0 20.0 18.0 16.0 14.0 12.0 10.0 96-97 99-00 00-01 01-02 Source: Buget Office __________________________________________________________________________________________ Figure 1 That students have necessary access to their teachers is borne out in a recent administration of the College Student Experiences Questionnaire. We found that student access to faculty members is comparable to that of other institutions. For example, 45% of BYU-Idaho students often or very often discuss academic programs of study with faculty members as compared with 44% of students from other institutions. More importantly, student access to instructors appears to have increased at BYU-Idaho in the past four years: • 61% of BYU-Idaho students in 2003 often or very often asked instructors for course information as compared with 43% of Ricks College students in 1999. Overall Average Instructor Ratings: New vs. All Instructors Overall Average Instructor Rating for New Instructors Overall Average Instructor Rating for All Instructors 1998-1999 5.95 5.86 1999-2000 5.94 5.85 2000-2001 5.95 5.80 2001-2002 5.86 5.80 Academic Year 2002-2003 5.70 5.65 _____________________________________________ Table 1 Education Program and Its Effectiveness • 29% of BYU-Idaho students in 2003 often or very often discussed a term paper or project with an instructor as compared with 19% of Ricks College students in 1999. • 22% of BYU-Idaho students in 2003 often or very often discussed career plans with an instructor as compared with 13% of Ricks College students in 1999. • 15% of BYU-Idaho students in 2003 often or very often socialized outside of class with an instructor as compared with 3% of Ricks College students in 1999. We provide an adequate number of support personnel for the academic needs of our students. All offices are adequately staffed as will be described and more fully appraised in Standard 3. As indicated by their satisfaction with the service they receive (see Table 2), students perceive these academic support resources generally meet their needs. We have taken measures to improve some of these services, notably in advising and internships in response to concerns raised by students in satisfaction surveys. These improvement efforts are described elsewhere in this self-study. Faculty members feel that they have the necessary support to meet their needs and the needs of the academic programs they deliver. In a recent survey of faculty, 91% of the faculty members surveyed agreed that the institution provides quality academic support services Standard 2 41 Student Satisfaction with Academic Support Academic Support Service Satisfied Dissatisfied Registering for classes 78% 5% Accessing your grades 84% 5% Making grade changes 51% 11% Petitioning for exceptions to university policy. 46% 20% Adding or dropping classes. 84% 5% Dealing with the Financial Aid Office 79% 6% Dealing with the Scholarship Office. 72% 5% Receiving academic or career advising 57% 19% Using the library. 82% 6% Getting access to computers in the library. 66% 12% Getting access to computers elsewhere on campus. 71% 10% Getting help from the Writing Center or Reading Center in the library. 73% 3% Getting tutoring assistance. 79% 3% Dealing with the Internship Office 36% 10% Using the Testing Center. 80% 6% Source: 2003 Satisfaction Survey ___________________________________________________________________________ Table 2 to me and my department (e.g., Registrar, Scholarships, Financial Aid, Career Advising, Internships). Notwithstanding these survey results, our human resources have been stretched thin during our transitional period. In particular, faculty members have had to carry out their regular teaching and advising duties while at the same time creating and launching the new degree programs. As will be more fully discussed in Standard Four, workload is an issue for faculty members. To alleviate the burden, we have added additional full-time faculty resources (according to the plan), extra adjunct and part-time resources, and have given the faculty the 42 Standard 2 opportunity to have an annual three-hour professional development released time. In addition, we have accelerated the time frame for faculty sabbatical leaves from seven years to five. These measures have been implemented to relieve the extra workload requirements. As we reach our target operating state, many of these extra workload items will be completed and the faculty will have a more predictable routine. In terms of physical resources, the BYU-Idaho campus speaks for itself. Its grounds are attractive and scrupulously well-kept. Its facilities are aesthetically pleasing, well-maintained, and sufficient for the mul- Education Program and Its Effectiveness tifaceted needs of our student body. We continue to make excellent progress in our efforts to increase the number, capacity, and quality of facilities. All construction projects have been completed on schedule and we anticipate the same for all future projects. In spite of the extensive construction around campus in the last two years, the educational programs have gone forward with no significant negative impact. Classroom and lab space have rarely been adversely affected. Many physical plant staff members have rearranged their schedules for routine maintenance to accommodate classes and other instructional activity. Faculty members have been relocated to temporary offices. In spite of the inevitable growing pains, we have been able to function without compromise. Faculty members overwhelmingly feel that they have what they need to carry out their stewardship. In a recent survey of faculty, 88% of faculty members agreed with the statement, I have the equipment, supplies, and facilities I need to do my job. Several improvements to physical facilities made because of our 1999 self-study have brought about notable positive effects. Because of significant improvements in information technology infrastructure throughout the campus, student satisfaction with having access to computers on campus has increased 14% (from 57% to 71%). Student satisfaction with having access to computers in the library increased 9% (from 57% to 66%). The recently expanded library also saw a large increase in student satisfaction as well, increasing from 76% to 82%. The creation of the Fitness Center in the Hart Building remodeling has resulted in excellent resources for employee and student well-being. Notwithstanding these improvements, concerns about lack of space for music and theatre programs remain. These concerns are being addressed in the remodeling of the facilities in which they are housed. Plans for remodeling these facilities are scheduled for development in 2004. In terms of financial resources, BYU-Idaho is allocating the necessary funding to deliver a high-quality educational experience. For the most part, college deans and department chairs report that their budgets are sufficient to deliver the educational experiences they desire for their students. The large majority of faculty members (80%) agreed that “My department and college have sufficient budget to meet our aims and objectives.” (source: 2003 Faculty Survey) Academic administrators track several measures of direct instructional expenditures (i.e., faculty salaries plus Education Program and Its Effectiveness departmental operating expenses) so that they can assess whether they have the necessary resources to deliver courses and degree programs to their students and that the institution’s financial resources are being equitably distributed and properly used. This information has now become part of the Institutional Dashboard (see Figure 2, Standard 1). Two measures of direct instructional expenditures are shown in Table 3. Expenditures per student credit hour has remained very stable over the last five years while expenditures per enrolled student has risen slightly. These figures show that allocation of resources for educational programs has kept pace with the increasing size of our student body. The greater increase for cost per enrolled student reflects the fact that we have more students but they are taking slightly fewer credit hours. BYU-Idaho students enjoy one of the lowest rates for tuition, fees, room and board of any private church-related college in the nation. The tuition paid by students accounts for only 33% of the total costs of a BYU-Idaho education. Our sponsoring organization, The Church of Jesus Christ of Latter-day Saints, pays the remaining 67% of total costs. Of 76 private religiously-sponsored colleges and universities in the U.S. which offer only two- and four-year degrees, BYU-Idaho had the second lowest tuition (and fees) at $2,480 per year for the 2002-2003 school year. Table 4 summarizes the costs of attending these private church-related colleges. Clearly, the financial support of the LDS Church for BYU-Idaho represents its firm and unwavering commitment to the education of its youth. In conclusion, BYU-Idaho has the resources it needs to educate its students. We continue to meet the challenges of growing and expanding to a four-year degree granting institution. 1.2 Educational Programs: Goals, Design, Structure, and Objectives 1.2.1 Description 1.2.1.1 Goals BYU-Idaho offers a wide variety of courses leading to both two- and four-year degrees. Courses are offered by 36 departments housed in seven colleges (see Figure 2). BYU-Idaho offers 18 associate degree programs (see Introduction, Table 3) and 49 baccalaureate degree programs (see Introduction, Table 4). All degree programs represent fields of study commonly found in higher education. Many of the four-year degree programs have Standard 2 43 Measures of Expenditures Past 5-year average 2002-2003 $ 93 $ 96 $218 $258 Cost per student credit hour Cost per enrolled student _____________________________________________ Table 3 2002-2003 Tuition and Fees at Comparable Institutions Institution Tuition and Fees Institutions at the 75th percentile $12,650 Institutions at the 50 percentile $ 9,860 Institutions at the 25 percentile $ 6,984 Institutions at the 10 percentile $ 4,694 BYU-Hawaii $ 2,490 BYU-Idaho $ 2,480 Curriculum. The committee reviews each proposal for consistency with institutional mission and values, sufficiency of supporting resources, and impact of the change on other academic programs. Final approval is given by the Academic Vice President, the President, or both, as needed. Changes which involve General Education must be reviewed and approved by the General Education Committee with final approval coming from the President. 1.2.1.2 Design and Structure BYU-Idaho is a two-tiered institution, offering both associate and baccalaureate degree programs. We offer “specialized associate” degree programs leading to an Associate of Applied Science (A.A.S.) for students who will seek employment upon graduation. The A.A.S. is not a transfer degree. Students pursuing a two-year transfer degree may enroll in General Studies, which will lead to an Associate of Science (A.S.) or an Associate of Arts (A.A.) degree. Our two-year Nursing program is an A.S. transfer degree program. The BYU-Idaho mission statement and associated goals provide the yardstick against which educational program goals are measured. All current program goals, policies, methods, and delivery systems are in harmony with the institutional mission. Program goals are reviewed each year as departments and colleges undergo their annual stewardship reviews. They are reviewed every five years during an intensive comprehensive program review. We offer three different types of baccalaureate degree programs: education, specialized, and integrated. Education baccalaureate degree programs lead to teacher certification in a variety of disciplines. Students pursuing an education degree complete an educational core in addition to exploring their content area. Specialized bachelor’s degrees require a maximum of 70 credit hours within the major area of study. Integrated bachelor’s degrees, which are a unique feature to our academic offerings, are designed for students who desire a more generalized and multidisciplinary undergraduate education. These programs require a 45-credit hour major, a 25-credit hour minor or two 12- to 15-credit hour “clusters.” Clusters are not a predefined sequence of courses; rather, they are a set of courses leading to a well-defined skill set as chosen by the student in consultation with a faculty advisor. Clusters allow students to learn and grow in areas that are not covered in the major field of study. They give students significant flexibility in their education that will help them in their chosen career path. By linking core curriculum with complementary areas of study and internships, these integrated degrees are designed to provide unique educational opportunities and greater marketability in the workplace. Proposals for new programs or modifications to existing programs undergo a series of reviews and approval. Each proposal must have the approval of its department chair and college dean. It is then submitted to the University Curriculum Committee for review and approval. This committee consists of the Associate Dean of each college and the Associate Academic Vice President for Baccalaureate programs at BYU-Idaho have two important features. First, all of them are designed to be completed in 120 credit-hours. The intent is to help students graduate in a more timely fashion. Second, programs have been designed to emphasize experiential learning through practicums, internships, or other capstone activities such as a senior project or paper. These th th th Source: IPEDS Peer Analysis System _____________________________________________ Table 4 evolved from two-year programs which were offered at Ricks College for many years. 44 Standard 2 Education Program and Its Effectiveness Colleges and Departments College Agriculture & Life Sciences Department Agronomy & Ag Business Education Art Dance Biology Interior Design Health Science Music Horticulture Theatre Engineering & Architecture & Construction Physical Sciences Accounting Automotive Business Management Chemistry Communication Computer Science & Engineering Economics Geology Information Systems Mathematics Recreation Leadership Mechanical Engineering & Technology Child & Family Studies Physics Home & Family Education Language & Letters Performing & Fine Arts Department Animal Science Nursing Business & Communication College Religion & Social History/Geography/ Political Sciences Science Physical Education Psychology Teacher Education Religion English Sociology & Social Work Foreign Language Humanities & Philosophy ______________________________________________________________________________________ Figure 2 Education Program and Its Effectiveness Standard 2 45 experiences are especially important for students in the integrated baccalaureate programs because their broad interdisciplinary academic experiences are solidified and magnified through significant hands-on experiences. throughout all campus documentation. The process for creating the 2003-2004 catalog was redesigned to ensure better consistency of information provided by the many different contributors to its content. All degree programs require a core of general (or basic) education along with University Requirements. There are two University Requirements: (1) completion of one course delivered in an online format and (2) completion of a specified amount of coursework in Religion. A formal audit of each degree program was completed in March 2003 to ensure that the new degree programs (1) met the established institutional requirements, (2) demonstrated appropriate length and breadth, (3) represented a coherent sequence of learning, (4) optimized students’ ability to transfer from one major to another (within the discipline), and (5) incorporated non-departmental courses which were coordinated with the offering departments. Programs were modified until they met these criteria. This audit process was formally monitored via our Institutional Dashboard (see Strategic Initiatives -- Program Audit, Figure 1, Standard 1). All programs were then formally approved (i.e., “signed off”) at each level of institutional governance. This audit has established a clear and formal baseline by which all future program change will proceed. A number of the baccalaureate programs are available with a B.A. or B.S. option. Music, art, and nursing students have slightly different general education requirements adapted to the needs of their discipline. Accordingly, those degrees are designated as Bachelor of Musical Arts (B.M.A.), Bachelor of Music in Music Education (B.M.), Bachelor of Fine Arts (B.F.A.), and Bachelor of Science in Nursing (B.S.N.). 1.2.1.3 Degree Program Objectives The BYU-Idaho Catalog contains a description of degree program requirements and a general description of courses currently offered. The online catalog presents expanded descriptions of programs and courses. Many departments provide students with supplemental documentation, which gives greater detail and guidance regarding program outcomes and requirements. The Career and Academic Advising Center offers additional material and personal counseling to students investigating different degree programs. College and department heads maintain close contact with faculty colleagues in the region to ensure that programs provide necessary content, award the proper credit, and have appropriate length. Many programs have industry advisory councils to help faculty know what the needs of the profession are and how their programs can best meet them. The education programs have undergone careful review by state reviewers and education professionals. 1.2.1.4 Abbreviated Programs BYU-Idaho does not offer any concentrated degree programs. 1.2.2 Analysis and Appraisal All of our new degree programs are well-defined, uniformly structured, and consistent with other degree programs offered in postsecondary education. We have made a concerted effort to ensure that any unique terms we use are clearly defined and consistently used 46 Standard 2 Because we have graduated so few four-year students at this point in time, we have yet to formally assess the impact of our new educational concepts such as the integrated major, clusters, and the 120-credit hour program length. Preliminary feedback from faculty and students about the integrated majors and clusters is positive, particularly in the communication and business areas. Most value the flexibility this approach affords them. As we survey our graduated students in the near future, we will gain a clearer understanding of how these concepts have affected our students’ skills and abilities. The 120-credit program length also remains an unknown factor. Will such programs provide the students with the competencies that they need to succeed in the workforce? We look forward to our next cycle of assessment to find the answers to these important questions. 1.3 Credits, Program Length, and Special Program Tuition 1.3.1 Description BYU-Idaho operates on a semester-based calendar with 16-week terms in the fall and winter. A semester consists of 75 calendar days. Two eight-week terms are offered during the summer. A 16-week summer semester is being implemented for some courses which cannot be delivered effectively in an eight-week format. BYU-Idaho follows accepted practices in assigning credit to learning experiences. For the majority of Education Program and Its Effectiveness courses, one semester hour of credit requires 15 fiftyminute classroom learning experiences (lecture, class discussion, small group activities), approximately 25 fifty-minute learning experiences in a lab setting, or 20 fifty-minute sessions of guided group instruction (e.g., musical group, dance, aerobics). As described in the previous section, all four-year degree programs have been designed so that students can complete them in 120-credit hours. Compared with peer institutions in our region, virtually all of our degree programs are shorter in length. We hope that the 120-credit hour ceiling will optimize student throughput so that more students can be admitted and obtain a BYU-Idaho education. We also believe that this will help students complete their undergraduate studies in a timelier manner and move forward in their lives. Finally, this has forced us to focus our degree programs on the essential skills and competencies needed by students and eliminate peripheral requirements which do not add substantial value to the students’ preparation. BYU-Idaho does not offer any programs which require a special tuition. A number of programs require special fees for travel, equipment, or other unique resources. Academic administrators and faculty are very cautious in the assessment of additional fees. Any additional fees require approval from the President’s Council. Course fees are published in each class schedule. 1.3.2 Analysis and Appraisal Designing four-year degree programs with a 120-credit hour limit has been challenging, but we are optimistic that the overall benefits will be worth the effort. It has been challenging for faculty members to reach consensus about what is essential and what is not. The faculty has had to carefully consider every credit hour a student takes. The result is a set of four-year degree programs which are lean and focused. Other benefits include a course catalog which is relatively free of duplicated courses which teach the same subject but in different departments. This effort has focused advising efforts toward helping students complete their undergraduate education in a timely fashion. As discussed in section 2.2, we plan to assess the effects of the 120-credit program length carefully as more of our graduates move into the work force. As an initial effort, we are monitoring student success in obtaining employment. As of September 2003, 71% of graduated baccalaureate students who were contacted found employment or were accepted into a graduate program; 17% had not found employment (see Table 5). Of those who found employment, the average starting salary was Education Program and Its Effectiveness $30,861. We will continue to monitor employment rates and starting salaries of subsequent graduating classes so that we can make a more conclusive assessment of these indicators with a more complete picture. A key part of the assessment of our graduating students will deal with their performance. Departments are now collecting that data. These data have yet to be formally accumulated and analyzed. 1.4 Curriculum Design, Approval, and Implementation 1.4.1 Description Decision-making as it pertains to academic affairs is described in the Department/College Handbook. The roles, responsibilities, and decision-making authority are specified for the various levels of administration. Design, approval, and implementation of curriculum change are part of that general process. President’s Council and Academic Council establish guiding principles for curriculum change based on the institutional mission and goals, and any other resource considerations. Faculty members provide the primary input for virtually all curriculum decisions. Curriculum change proposals are reviewed by the department chair and college dean. These proposals are then reviewed by the Curriculum Committee which consists of an associate dean from each college and the Associate Academic Vice President for Curriculum. New courses or degree programs require review and approval by the Academic Vice President. New general education courses require additional review and approval by the General Education Committee and the President. 1.4.2 Analysis and Appraisal As a result of our experience with the transition, several improvements have been made to the process for designing and changing curriculum. First, the position of associate dean was created with the responsibility to review and approve curriculum change proposals. Associate deans are given the time to engage in the intense scrutiny and coordination that curriculum change requires. Second, with the formation of the Curriculum Committee, the curriculum change process is now more coordinated, centralized, and formal. Third, a year-long audit of all degree programs was conducted to ensure that each degree program adhered to the guiding principles established by the administration. This has established a well-defined baseline upon which to make changes in the future. All of this has given the institution tighter control over curriculum to prevent curricu- Standard 2 47 Employment Outcomes for April 2003 Graduates Accounting Business Communication Elementary Education English History Horticulture Interior Design Nursing Recreation Leadership Secondary Education University Studies All Not Looking Seeking, Not Employed Employed Graduate School n 12 2 4 5 % 52% 9% 17% 22% n 85 8 7 19 % 71% 7% 6% 16% n 5 1 1 0 % 71% 14% 14% 0% n 43 4 7 17 % 61% 6% 10% 24% n 9 1 5 6 % 43% 5% 24% 29% n 6 0 2 2 % 60% 0% 20% 20% n 3 0 0 1 % 75% 0% 0% 25% n 4 0 0 0 % 100% 0% 0% 0% n 7 0 0 0 % 100% 0% 0% 0% n 15 0 5 1 % 71% 0% 24% 5% n 11 4 4 2 % 52% 19% 19% 10% n 2 2 4 1 % 22% 22% 44% 11% n 202 22 39 54 % 64% 7% 12% 17% Program Source: Office of Career Services Unable to Contact Total Contacted Total Graduates 23 4 27 119 18 137 7 1 8 71 21 92 21 1 22 10 1 11 4 1 5 4 1 5 7 1 8 21 3 24 21 9 30 9 11 20 317 72 389 _________________________________________________________________________________ Table 5 48 Standard 2 Education Program and Its Effectiveness lum “creep” and to keep the degree programs focused on their outcomes. 1.5 Use of Library 1.5.1 Description The faculty works closely with library personnel to ensure that appropriate library resources are available for students. Each academic department designates a faculty member to serve as a library liaison to assist in the selection of new materials and to participate in major planning initiatives. The library has been especially responsive to faculty and student needs related to information technology. It houses 480 computer workstations for student use, more than 12 large-scale on-line databases (e.g., ProQuest Direct, Newsbank), a state-of-the-art Family History Center, and a full array of media production services including video and audio editing, web page development, scanning, printing, and graphics development. These, as well as the traditional library holdings, support learning activities in many of the courses offered each semester. All degree programs at BYU-Idaho provide students with at least two significant library experiences. The first comes through the English 111 requirement which more than 95% of BYU-Idaho students fulfill. (The 5% who do not take English 111 are either transfer students who have taken their basic composition course elsewhere or students who have met the basic composition requirement via Advanced Placement English credit.) English 111 students receive a broad orientation to library services and resources, typically from their English instructor, as well as one class session taught by library personnel, devoted to using on-line databases in research. The second comes with the advanced composition class which requires work in the library to complete research papers. The two strongest recommendations from students for improving the library are to: (1) improve the quiet study situation and (2) provide more workstations with access to the Internet. The strongest recommendation from faculty/staff is to update, modernize, and expand library holdings. The library is actively working to address these suggestions. Students and employees are satisfied with the library and the services it provides. Student perception of the quality of library services rose by several percentage points from the 97-98 school year (70% good or excellent) to the 98-99 school year (79% good or excellent). Student perception of quality has remained steady at around 80% good or excellent until the present. Use of the library by BYU-Idaho students is comparable to use of the library by students from extensive doctoral granting universities (DRU-extensive) and baccalaureate general colleges (BA-general) institutions. In the recent administration of the CSEQ, the following examples illustrate these comparative areas: • 46% of BYU-Idaho students often or very often used the library as a quiet place to read or study as compared with 30% of students attending DRU-extensive and 23% of students attending BA-general. • 44% of BYU-Idaho students often or very often used the library index or database to find material as compared with 51% of students attending DRU-extensive and 44% of students attending BA-general. • 34% of BYU-Idaho students often or very often used the library index or database to find material as compared with 37% of students attending DRU-extensive and 34% of students attending BA-general. • 33% of BYU-Idaho students often or very often wrote a bibliography for a term paper as compared with 41% of students attending DRU-extensive and 44% of students attending BA-general. • 27% of BYU-Idaho students often or very often used the library to read assigned material (not texts) as compared with 23% of students attending DRUextensive and 20% of students attending BA-general. 1.5.2 Analysis and Appraisal For the majority of students the library plays a key role in their BYU-Idaho experience. In a recent study of library usage, only 2% of students said they never used the library. More than 80% of students are regular users. Fifty-one percent (51%) said that they frequently used the library. Most students use the library for research (77%) and quiet study (68%). Among employees, faculty members are (not surprisingly) the most frequent users of the library (77% sometimes and often), 65% of the staff are sometimes and often users of the library, and 56% of administrators are sometimes or often users of the library. Education Program and Its Effectiveness Additional information about the library’s resources and capabilities is presented in Standard 5. Standard 2 49 1.6 Scheduling, Prior Experiential Learning, and Program Changes 1.6.1 Description Courses are offered on a regular and predictable basis in accordance with an idealized sequence of courses developed for each degree program. The number of sections offered for the past three years is shown in Table 6. These offerings ensure, for the most part, that students can enroll in the courses they need each semester. With the increased enrollments of the past few years, more sections are now offered in the afternoon and evening. Because of these changes, courses are generally accessible to students. Special consideration for summer students has been made so that they have the courses they need to complete their course of study. Certain majors which cannot offer enough courses are not available on all three tracks. In most cases, credit for prior experiential learning is awarded by exam and is at the discretion of department faculty where credit is being sought. Virtually all of these credits are awarded to missionaries returning from non-English speaking missions. In exceptional cases, internship credit is awarded to students who have significant past experience from employment or running a business. These requests are reviewed by the Internship Exceptions Committee consisting of a dean, faculty member, internship coordinator, and former student intern. If the request is granted, the student must complete a series of assignments to finally receive the credit. Policies and procedures relating to changes in programs and courses are reviewed annually by Academic Council. Recently, the policies and process for curriculum were changed as described in section 2.4 above. When program requirements change, students are normally held to the requirements specified in the catalog of the year they first came to BYU-Idaho. Students may choose to follow newer requirements. We have handled the process of phasing out degree programs with a minimum of perturbations to students and the school. All students who have entered a program to be phased out and still desire to complete it, are given the opportunity and necessary resources to do so. In some cases where required courses changed or were eliminated because of the new degree program requirements, appropriate alternatives have been allowed so that these students could finish. In all cases, students have been afforded maximum flexibility. Sections Offered: 2001 to Present Term Upper Division Section Total Sections Term Upper Division Section Total Sections Fall 2003 870 (32%) 2697 Summer 2 2003 187 (28%) 664 Summer 1 2003 157 (31%) 502 Winter 2003 754 (30%) 2524 Summer 2 2002 93 (19%) 495 Fall 2002 618 (25%) 2516 Summer 1 2002 100 (20%) 491 Winter 2002 449 (19%) 2318 Fall 2001 407 (18%) 2296 Source: Institutional databases _________________________________________________________________________ Table 6 50 Standard 2 Education Program and Its Effectiveness We are close to the point when the number of students in a two-year program is so small, we will look to arrange for teach-out agreements with other two-year schools so that students can finish their desired program of study. The scope of the situation is illustrated by the figures in Table 7 which show what has happened to students enrolled in two-year programs for the fall 2001 semester. Of the 6,851 students, 23% switched to a four-year program, 46% completed their two-year program, and 26% left school without completing their two-year program. Of the latter, most of these are missionaries many of whom will likely return to BYU-Idaho in 2-3 years and switch to a four-year program or to a two-year program which was not eliminated. Only 5% of this original cohort is still pursuing two-year programs at BYU-Idaho. Many, if not most, of these students are not in programs which were eliminated, but are in programs where were retained. 1.6.2 Analysis and Appraisal We have successfully met the challenges of scheduling created by the advent of new courses and programs offered to an increased number of students, particularly those attending school during the summer terms. We have carefully monitored enrollments preceding the start of the semester so that we were able to provide more Fate of Students Enrolled in Fall 2001 No. % Graduated in a twoyear program 3,144 46% Left school; did not complete two-year program 1,808 26% 339 5% Graduated in a fouryear program 35 1% Switched to four-year program, then left school 373 5% Currently enrolled in a four-year program 1,152 17% Grand Total 6,851 Currently enrolled in a two-year program sections if needed and to hire additional instructor support. Many of our new four-year degree programs have been designed to accommodate summer-track students, ensuring that they would not be penalized for not attending school in the fall or winter semesters. We continue to hire new faculty to keep pace with the increasing student body and additional staff to support our expanding operational needs. To improve students’ educational planning, we are in the process of developing a long-term schedule that will identify which semesters/terms any given course will be offered. This will represent our firm commitment to offer each course as it is designated on the long-term schedule. Our policies and procedures related to the award of credit for experiential learning continue to serve our purposes. Recent changes to the program modification process have considerably improved the way we do this work. First, we have a well-defined program baseline from which to make future changes. Second, we now have a clearer and more formal process for review and approval in place. All program changes require formal sign-off at each level of institutional governance. Third, the impact of proposed changes on other programs is more thoroughly considered as the proposal is reviewed. This has been especially useful for proposed changes to service courses which are used by different departments in their programs of study. Finally, the process for phasing out programs and allowing students to complete their chosen courses of study has worked well as evidenced by the very few complaints from students in campus publications, interactions, and surveys. All programs scheduled for phasing out have now been closed and will not admit new students. The final graduates from these programs will complete their programs in the next two to three years. As the data suggest (see Table 7), most of the students in discontinued two-year programs will graduate or switch to a four-year program. Source: Institutional databases _____________________________________________ Table 7 Education Program and Its Effectiveness Standard 2 51 2.0 Educational Program Planning and Assessment activities and teaching methods being used to address each course goal or objective. They were also asked to explain the strategies and instruments being used to assess the students’ progress towards the goals. 2.1 Fifth, the assessment plan identifies the methods to be used to assess the outcomes of each course. Methods range from the traditional (e.g., essay exams, multiple choice, performance reviews) to more modern (e.g., portfolios, standardized exams, peer evaluation). Description Each department has developed an updated assessment plan which describes how it will implement the assessment of its courses and programs. Each department’s assessment plan follows a uniform format and includes the following elements. First, the assessment plan contains the appropriate statements of purpose. These include the University Mission, the college Guidelines, and the department’s Central Aims. In the past, each educational unit had a mission statement. This created some confusion when discussing “our mission,” because numerous “mission statements” existed. For clarity’s sake, only the University refers to its statement as a “Mission Statement.” Each college has “Guidelines.” Each department has “Central Aims.” Second, the assessment plan includes the terminal outcomes of each program. What can students do? What do they know? What do they value? How well do they think? Some departments have defined a set of values or themes that would be interwoven throughout their curriculum. For example, the Nursing department has integrated the following 10 threads within their curriculum: asepsis, confidentiality, diagnostic testing, emotional safety, nutrition, patient’s rights, pharmacology, physical safety, stress management, and technical skill. Some have defined a set of lower-level outcomes that would characterize specific sequences of course instruction. For example, the English department has three sub-areas within its curriculum: critical writing, literary analysis, and rhetorical theory. Third, the assessment plan includes course objectives. Over the past two years, individual faculty members have been asked to specify the learning outcomes for the courses they teach. The Learning Outcomes Assessment Coordinator worked closely with departments to develop these. Numerous retreats, workshops, and department meetings were convened to refine and adopt “official” outcomes for each course. Course objectives have now been posted in online course syllabi available on the University web site. Fourth, the assessment plan identifies learning activities and teaching methods used in each course. During a required series of inservice workshops, faculty members in the department were asked to specify the learning 52 Standard 2 Sixth, the assessment plan identifies the plan to evaluate program outcomes. All departments have now started implementation of their updated assessment plans. The results of these assessment activities are being brought into the planning process at all levels of institutional planning and governance (see Figure 2, Standard 1). At the institutional level, this occurs through the stewardship review process. Every year as departments prepare their annual budget requests, each department head is expected to provide its college dean with a self-appraisal as to how well it is meeting program and course outcomes. The full self-appraisal template for departments (see Appendix A) requests that they respond to such questions as: • • • To what extent do students who take service courses from your department achieve the desired outcomes? To what extent do majors achieve the desired outcomes and competencies? What evidence is there to demonstrate the quality and achievement of former students, especially in terms of transfer success, job placement, national norms, or standardized tests? To what extent is your curriculum current, complete, consistent, and supportive of the department’s central aims? What innovations have been implemented and how are they working? This self-appraisal accompanies the budget and resource planning documents submitted for the upcoming fiscal year. The college dean compiles and summarizes this information and presents it to the Stewardship Review Committee which consists of the President, Vice Presidents, and Budget Officer. This committee reviews budget requests and requests for additional/new resources along with the assessment data. Since May 2000 stewardship reviews have been conducted each year with each college. Improvements in the process have been made after each cycle. For example, the guidelines for stewardship review have been streamlined so that each academic department now provides the following information each year: (1) central aims; (2) desired outcomes; (3) evaluation process and results; (4) what has been learned and/or changed; and (5) next steps. Education Program and Its Effectiveness Departments address all or some of the items in the original template shown in Appendix A, depending upon their importance in the given stewardship year. At the department and college level, the results of assessment activities are guiding discussions among faculty members, chairs, and deans about the impact of their courses and programs on student growth. These discussions have led to the improvement of teaching and learning in several areas where the implementation of assessment has had sufficient time to mature. Representative examples are described below. In response to assessment activity four years ago, the Chemistry Department made changes in its curriculum, curriculum materials, and teaching methods resulting in improvement in three of its program outcomes: mastery of facts, concepts, and vocabulary leading to a solid conceptual understanding of chemical processes; understanding relationships of chemistry to other disciplines (e.g., mathematics and the biological sciences); and the application of chemistry to have a powerful, positive impact on the lives and standard of living of the world population. In the Business Department, employers of graduated students were asked to evaluate students in each of the skill areas of its desired program outcomes. After finding a weakness in quantitative reasoning, in consultation with its advisory council and other departments on campus, majors were required to take Math 108 -- Quantitative Reasoning, which focuses on proactive application of mathematics, statistics, and logic to address real-world problems, rather than the more non-applied college algebra class. IS 140 -- Microcomputer Applications, an initial freshman-level information systems course, was modified to add more emphasis on Excel. In the sophomore year accounting classes began requiring assignments completed on Excel. In the Junior year, students in the operations management and financial management classes (required of all majors) again complete several assignments in Excel. Finally, at the senior level, finance classes are Excel-intensive, while marketing classes use Excel as a tool when appropriate in analyzing data for cases or projects. These changes have resulted in marked improvements in students’ ability to engage in quantitative reasoning as measured by a nationally-normed field test of business skills administered recently. In the English department, an initial evaluation of student outcomes led to the finding that two emphasis areas within the English program did not have the rigorous course offerings the department deemed appropriate. After several lively debates, the English Council agreed Education Program and Its Effectiveness upon a proposed curriculum change that provided all emphasis areas a rigorous culminating course which encouraged students to apply practically the skills acquired within their chosen emphasis. The results of these changes are currently being re-assessed. As departments make significant changes to teaching and learning in response to assessment activity, they are documented in the annual stewardship reviews. These improvements form part of the justification for resource allocation. 2.2 Analysis and Appraisal We have described our progress in this area in section 4.1 of the Introduction to this self-study. As noted, our initial attempts to improve the assessment of educational programs were slowed by the sheer amount of work devoted to the initial design and planning for the new degree programs and by two initiatives – an assessment committee and a comprehensive computer-based assessment system – which were not addressing our program assessment needs. The solution to our program assessment challenges was the appointment of a Learning Assessment Coordinator to work in the Office of Institutional Research and Assessment in May 2002. The Learning Assessment Coordinator accomplished three major tasks. First, she created a process for the review and approval of degree program requirements. Second, she completed a program audit with each department to certify that each degree program met the institution’s program requirements and had a viable curriculum. Third, she trained the faculty members in each department how to establish program and course outcomes, how to tie outcomes to appropriate teaching methods, and then how to select appropriate assessment methods. Finally, she assisted each department’s faculty in updating their assessment plan with this new information. All departments now have an assessment plan in place which identifies program and course outcomes, and how they will be assessed. These efforts have helped to foster and reinforce a culture of assessment within the department. Each department has had an extensive dialogue about its central aims, teaching methods, and assessment methods. Each Faculty Member, Department Chair, and College Dean now has a copy of the Assessment Plans pertinent to his/ her stewardship—and all of the plans follow a consistent university-wide template. Further, each Faculty Member, Department Chair, and College Dean has participated in documenting how the outcomes and assessment processes are linked through the stewardship review process. Standard 2 53 A powerful byproduct of this review process has been the cross-departmental sharing of ideas and the collaboration of thought among many departments who had, essentially, never met and suddenly discovered they had common needs in terms of teaching and learning.. Most departments balked at beginning of their assessment inservices. We have been very busy throughout this transition, and they did not welcome “one more thing to do.” However, all of the departments eventually recognized the power and value of involving the faculty in the creation, implementation, and evaluation of an assessment plan. The materials created have become a vital reference tool, a living document that supports and clarifies the work in which we are engaged. The collegiality developed through shared inservice experiences in the scholarship of teaching and learning could not have been achieved in any other way. The assessment planning process itself has resulted in a number of improvements to the curriculum. First, for faculty members who never took “education” courses in their undergraduate or graduate programs, the knowledge and understanding gained in terms of educational theory and pedagogical practices has proven extremely important. Second, this process greatly impacted the final course goals and objectives, for teachers had to ask themselves why they were doing what they were doing. Finally, faculty members have been able to optimize their teaching methods for the outcomes being taught. Content, methods, and assessment have all been better integrated. 3.0 Undergraduate Programs This section describes and evaluates general education, acceptance and transfer of credits, advising, and remedial coursework. 3.1 General Education 3.1.1 Description All degree programs require a general (or basic) education component designed to help students acquire the skills and knowledge needed to succeed in college and in society. The outcomes of a general education experience (which includes the university requirements) are for students to: • 54 Understand themselves and their relationship to God Standard 2 • • • • • Develop the ability to think and write clearly Gain a knowledge of the social and natural worlds in which they live Appreciate aesthetic and creative expressions of humanity Cultivate a sensitivity to personal relationships and moral responsibilities Demonstrate a readiness for further learning and for services to society To meet these general outcomes, students pursuing the Associate of Applied Science (A.A.S.) degree will complete a 12-credit hour Basic Education core by selecting one course from an approved listing of courses in each of the following areas: communication, computation, human relations, and related skills. An approved course listing for each of the four areas was developed to prevent departments from allowing students to take courses with questionable connections to the four basic education areas. Student pursuing any of the other degrees will complete one of two general education tracks. The Associate of Arts and Bachelor of Arts require the completion of coursework in the following areas: reading and writing; mathematics; arts; biological or physical sciences; American institutions; social science; letters; foreign language; and a literature course in the target language. The Associate of Science and the Bachelor of Science require the completion of coursework in the following areas: basic skills; reading and writing; mathematics; arts and letters; biological science; physical science; American institutions; and social science. The two tracks differ in that the arts track requires coursework in a foreign language and either the physical or biological sciences. The science track requires course work in basic skills and both the physical and biological sciences. Bachelor’s degrees in Nursing, Music, and Art follow the same rationale with slight deviations in requirements to better fit the needs of the discipline. The catalog (pp. 40-44) lists courses which are approved for each type of general (or basic) education (see Table 5 of the Introduction). As a supplement to their general education experience, all students at BYU-Idaho must meet the University Requirements. First, students must complete a course delivered in an online format. The purpose for this requirement is to expose students to learning in an online environment in anticipation of what they will likely encounter in the future either for job training, skills upgrade, or lifelong learning. Second, the students must complete coursework in religion. The purpose for this requirement is to increase understanding of scriptural teachings and enhance spiritual development. Education Program and Its Effectiveness Qualities of General Education Courses at BYU-Idaho Quality 1 – Content/Vocabulary A general education course introduces students to humanity’s accumulation of factual information in a specific field by way of that field’s key vocabulary and content. Quality 2 – Methodology A general education course introduces students to humanity’s accumulation of a specific field’s most basic methods of broadening human knowledge. Quality 3 – Heritage A general education course sets its essential discipline within historical, cultural, moral, and religious contexts. Quality 4 – Interdisciplinary A general education course links its primary assumptions, methods, concerns, and subjects to other disciplines by way of comparison and contrast. Quality 5 – Literacy A general education course helps students to gain control of the English language and to experience ways in which English may be used to express effectively the thinking typical of the subject. Quality 6 – Problem Solving A general education course applies theoretical knowledge in a specific field to practical, fundamental issues and problems a student faces or may face. Quality 7 – Cosmopolitan A general education course challenges students’ awareness and skill by dealing with new language and culture that differ from their native language, chosen field of study, and home culture. The relevance of any given course proposed as a general education course is assessed by the General Education Committee. As this committee reviews a new course to be approved for General Education, it considers the seven qualities shown in Figure 3. A template using each of these seven qualities has been developed for arts, letters, social sciences, physical sciences, and biological sciences. These templates help assure that courses are judged by all members of the committee using the same criteria. 3.1.2 Analysis and Appraisal Assessment activities provide indirect evidence that BYU-Idaho students are achieving general education outcomes. In the ten areas of general education activity assessed by the CSEQ, BYU-Idaho students show equivalence or strength (as compared to similar institutions) in seven of them – topics of conversation, gains in personal development, gains in intellectual skills, Self-reported Attainment of General Education Outcomes Outcome % Agree I cultivated a higher sensitivity to personal relationships, moral responsibilities. 91% I am prepared to be a better parent. 90% I am prepared to be a better citizen. 91% I am adequately prepared for further education or employment. 92% I am able to think more clearly. 86% I better appreciate the aesthetic and creative expressions of humanity. 83% I gained a greater knowledge of the natural world in which I live. 80% I gained a greater knowledge of the social world in which I live. 74% I write more clearly. 79% Source: Student Evaluation of Institutional Mission _____________________________________________ Table 8 Figure 3 Education Program and Its Effectiveness Standard 2 55 gains in selected general education competencies, gains in vocational preparation, capacity for lifelong learning, and writing. Our students compared less favorably with these institutions in gains related to science and technology, reading, and information in conversations. In a survey of student perceptions of educational gains, a large majority of students felt that they had achieved the aims of a BYU-Idaho general education. Table 8 shows these data. We look forward to supplementing these self-reported data in the future with direct measures of achievement in general education. For the present, these self-reports are a practical and legitimate source of evidence (see Gonyea et al, College Student Experiences Questionnaire Norms, Center for Postsecondary Research, Policy, and Planning, 2003). 3.2 Acceptance and Transfer of Credits Policies for acceptance of transfer credit are articulated in the Catalog. As part of their application package, students who have earned college credit at another institution are required to submit an official transcript from that institution. A full-time staff member from the Registrar’s Office, assigned to review transcripts, evaluates and approves credit for similar courses taught at accredited institutions. The Registrar consults with the transfer institution when questions arise about the acceptability of specific courses. The criteria for acceptance of Advanced Placement and CLEP credits are defined in the Catalog. Faculty and administrators from BYU-Idaho have established articulation agreements with the main four-year institutions to which our students transfer. These agreements are reviewed on a regular basis with the transfer institution. 3.3 Advising 3.3.1 Description BYU-Idaho provides its students with extensive opportunities for receiving academic and career counseling. Our approach is three-pronged. The first component is that each faculty member is actively involved in the advising process. Faculty members are assigned an average of 40 students to advise. Most faculty members take their advising role very seriously and most students appreciate having a “home base,” that is, a knowledgeable person to whom they can turn for help. During the semester students must meet with their assigned advisor at least once. They cannot register for a subsequent 56 Standard 2 semester until they have met with their advisor. During this meeting, the advisor helps the student complete or update an educational plan. This plan, which is completed on-line, contains the student’s progress toward graduation, projected graduation date, authorization to transfer records, and transfer or career plans. We are providing our students and faculty with an ever-increasing number of online tools for planning and monitoring. Faculty members are also involved in the internship program, helping students connect with the profession for hands-on learning experiences. The second component of advising is the Career and Academic Advising Center (CAAC) which coordinates a number of resources to help students with their educational and career decisions. The CAAC’s functions include to: • • • • • • • • • • • • Coordinate the campuswide student advising program Conduct freshman orientation seminars on advising Provide faculty with current information regarding admissions, transfer and course matchup with primary transfer schools Train/orient faculty in advisement issues Sponsor the faculty Advisor of the Year award Publish an annual advising handbook Develop on-line tools Advise students Implement and support Advising Week Operate the Career and Advising Center Manage the satellite centers Maintain career library and software Specifically, the CAAC provides career and aptitude testing, occupational counseling, transfer counseling, graduation reports, catalogs from colleges and universities around the country, and job files. It also teaches up to eight sections of the course General Studies 100, Career Exploration, taught by personnel from the Counseling Center. This course helps more than 100 students each semester to make decisions about their career or major. The CAAC has recently expanded to oversee seven satellite advising centers located throughout the campus. They are staffed by 3 to 5 student peer advisors and one specialist. These centers support faculty advisors by handling the more mundane aspects of the advising process thus allowing faculty more time to focus on the significant educational and career issues. Three of the centers specialize in the disciplines in which the majority of BYU-Idaho students major: Business, Teacher Education, and Pre-Professional Programs (e.g., medicine, dentistry, chiropractic, physical therapy). Specifically, all centers allow for drop-in advising, information Education Program and Its Effectiveness on choosing majors, course planning, changes to majors, faculty advisor contact information, up-to-date job and salary information, hiring needs of the discipline, and graduate school information. The third component is the Career Services Center which helps students with internships, employment, and placement. This office lists employment opportunities for current and graduating students, facilitates on-campus recruitment, and runs a series of career fairs. This office helps students develop resumes, prepare for job interviews, search for jobs, make connections to their profession, and other career advancement activities. It also works with faculty and departments in their efforts to prepare students for the workplace. 3.3.2 Analysis and Appraisal In a recent survey of students (see Table 9), 57% indicated that they were satisfied with the career and academic advisement they received; 19% expressed some measure of dissatisfaction. For placement services, 37% indicated that they were satisfied with the career and academic advisement they received; 10% expressed some measure of dissatisfaction. For internships, 36% indicated that they were satisfied with the career and academic advisement they received; 10% expressed some measure of dissatisfaction. According to the benchmarks we have set, we are not meeting our expectations in the area of advising. Furthermore, for academic advising and career services, these numbers show an increase in dis- Student Satisfaction for Advising Functions Survey % % Dissatisfied Satisfied Academic and Career Advising Winter 99 15% 70% Winter 03 19% 57% Change 4% -12% Career Services (Placement) Winter 99 2% 50% Winter 03 10% 37% Change Internships 8% -13% Winter 03 10% 36% Source: 2003 Satisfaction Survey _____________________________________________ Table 9 Education Program and Its Effectiveness satisfaction and a decrease in satisfaction as compared with students surveyed four years ago. The changes are most likely due to uncertainties that prevailed during our transitional period. The volatility and sheer volume of change that occurred in such a short period of time was a challenge for both faculty and professional advising staff to be completely current in the requirements of the emerging new degree programs. Now that much of this change is settled, advisors have been able to “catch up.” The Internship Office had been in operation only a few months when the survey was administered. Career Services has recently been reconfigured to emphasize job preparation. We expect these numbers to improve. To improve our advising efforts in response to this and more long-terms concerns, we have created the satellite advising centers. We have improved the catalog by providing clearer definitions of terms and using them more consistently. Departments have developed better advising documents. We are in the process of creating an on-line version of our Career Exploration class so that on-line materials are available to faculty for use in courses and workshops. Finally, we are actively developing new on-line tools to help students monitor their progress more effectively. These tools will greatly facilitate educational planning and advising. 3.4 Remedial Coursework 3.4.1 Description BYU-Idaho does not require any development or remedial work for admission; however, we do provide a number of remedial resources to students after they are admitted and find they need extra help. These resources include several courses in General Studies, English, Math, and several selected subject matter areas such as Economics, History, and Foreign Language. Each semester over 150 students take General Studies 101, Principles of Personal Achievement, to improve their personal discipline and learn to develop the habits that will help them attain success both in school and in life. The Learning Assistance Lab (LAL) provides a unique place where students can improve their basic skills and get extra help in many subject areas. The LAL exists to: 1) provide basic preparation students may lack when entering BYU-Idaho, 2) supplement regular instruction, and 3) give special support to students with handicaps. The LAL specifically addresses the overall mission of the university by working with students of diverse abilities. In the 2002 calendar year this office served Standard 2 57 approximately 5000 students in its six areas of emphasis: Reading Center, Writing Center, Math Study Center, Study Skills Center, Tutoring Center, and Disability Services Center. Each of these areas is directed by professional staff and supported by paid student tutors. The Reading Lab and ESL programs employ 20 tutors; the Writing Center, 14; the Math Lab, 40; the Study Skills Lab, six; the Tutoring Center, 100-130; and Services for Students with a Disability, generally fewer than 10. Supervising all of these areas is the Director of Learning Assistance. Supporting LAL are one full-time secretary and one part-time secretary. The LAL reports to the Dean of Language and Letters and offers classes under the heading of General Studies. All faculty members have master’s degrees; the director of general tutoring is working on a master’s degree. Both the director and the head of handicapped services have doctorates. In addition to these formal degrees, the ESL director is certified in ESL, and all faculty and staff keep current with their disciplines by attending various seminars. With the exception of the director of Services for Students with a Disability, all faculty members belong to the College Reading and Learning Association. 3.4.2 Analysis and Appraisal The LAL is highly successful in dealing with the students who come for help. LAL personnel are committed, nurturing professionals. Each takes the time to train tutors and coordinate efforts within their stewardship. They not only developed instructional and tutor training materials (which undergo major revision every three to five years), but they qualified their tutors to meet the CRLA certification requirements at the first and second levels. LAL subscribes to the philosophy that students seek help because they are not receiving what they need from traditional teaching methods; therefore, they strive to individualize their approach. In a recent evaluation of its services, the following highlights the success being achieved by this office. In the reading area, 82% of students served indicated that they believe they receive higher grades because of the work done in the Reading Center. With foreign students, 20% believed that they had good reading, writing and speaking skills before coming to the Reading/ELS center; 55% believed that they had good or excellent reading, writing and speaking skills after coming to the Reading/ ELS center. In tutoring services, 23% of those tutored indicated that they would have dropped the class without tutoring and 77% of those tutored indicate that they enjoy the subject more because of tutoring. In the math area, 85% indicated that their grade in math improved 58 Standard 2 because of tutoring and 40% said that they would have dropped the course without tutoring. In the Writing Center, 93% of the students gave positive comments and only 7% gave negative comments. These types of assessment data are reviewed and discussed in Training Seminars each week. Faculty evaluations also indicated that LAL services are helping students improve. Of our full-time and adjunct faculty, all have ranked as excellent or exceptional in their teaching of developmental courses. One area of concern has been record keeping. In an attempt to have better and more reliable data, the LAL has recently purchased a software program called Tutortrac which will give more accurate data. Another issue is the rising demand for tutoring which poses a problem of space. Finally, as the English department becomes more aware of a challenge for composition teachers to deal with the diversity of abilities in their courses, the LAL is collaborating to find placement alternatives for students with weaker backgrounds. Those students may be required to take the necessary developmental courses to provide missing background and skills. 3.5 Faculty 3.5.1 Description Both the qualifications and the number of full-time faculty are adequate to deliver our degree programs. The full-time faculty is well-qualified to deliver instruction in each of the degree programs. Table 10 shows the number of faculty members holding advanced degrees. Ninety-five percent (95%) of the faculty hold a doctorate or master’s degree. Standard 4 presents a more detailed presentation of faculty qualifications and credentials. Highest Degree Held by Faculty Number. Percent Unknown 5 1% Associate 1 0% Bachelor’s 17 4% Master’s 259 59% Doctorate 159 36% TOTAL 441 _____________________________________________ Table 10 Education Program and Its Effectiveness Departmental Statistics (Fall 2003) F/T Faculty P/T Faculty* Degree Programs Majors S/F Ratio Accounting 7 1.2 BS 393 25.9 Agronomy/Ag Business 7 AAS, BS, ** 160 14.6 Animal Science 5 AAS, BS 128 13.0 Architecture & Construction 6 .3 AAS, BS 207 15.9 Art 13 4.4 AAS, BA, BFA, ** 435 17.3 Automotive 3 .61 AAS 54 13.9 Biology 20 BS, ** 622 39.6 Business Management 14 BS (2) 1150 38.9 Chemistry 11 BS, ** 69 27.3 Child & Family Studies 11 .97 BA, BS, ** 168 Communication 15 3.33 BA, BS 603 20.2 Computer Science & Engineering 8 AAS (2), BS (2) 264 15.8 Counseling Center 11 Dance 4 4 12 18.2 Economics 7 .4 BA, BS 53 41.3 English 41 9.8 BA, BS, ** 445 22.2 Foreign Language 12 2.07 ** 81 20.8 Geology 6 .49 BS, ** 65 28.8 Heath Science 9 1.45 AAS, BS, ** 591 21.7 History/Political Science/ Geography 14 .2 BA, BS, ** 365 48 Home & Family Education 8 .93 AAS, ** 148 22.5 Horticulture 4 AAS (2), BS 221 25.7 Humanities & Philosophy 7 2 49.4 Information Systems 11 187 25.8 Department 1.2 BS ____________________________________________________________________________________ Table 11 Education Program and Its Effectiveness Standard 2 59 Departmental Statistics (Fall 2003) Department F/T Faculty Instruction & Technology 2 Interior Design 3 Learning Assistance Lab 8 Library 11 Math 21 Mechanical Engineering & Technology 9 P/T Faculty* 3.2 Degree Programs Majors S/F Ratio BA, BS 104 11.4 BS, ** 119 40.9 AAS (3), BS 347 13.1 21 6.03 AAS, BMA, ** 306 14.7 Nursing 13 .07 AS, BS 267 8.1 PE 14 2.04 5 17.9 Physics 12 BS, ** 22 18.7 Psychology 7 BA, BS 281 37.4 Recreation Leadership 4 .2 BS 126 22.8 Religion 29 .8 Music Sociology/Social Work 9 45.8 BA (2), BS (2) 367 Teacher Education 18 2.97 AAS, , ** 999 Theatre 6 .4 ** 47 General/Other TOTAL 42.4 16 1732 441 *FTE, ** denotes teacher certification program 47.35 ____________________________________________________________________________________ Table 11 60 Standard 2 Education Program and Its Effectiveness Table 11 shows, for each department, the number of full-time faculty, the number of students, the number of degree programs, and the faculty-student ratio. As these data show, programs are well-supported by adequate numbers of full-time faculty. 3.5.2 Analysis and Appraisal BYU-Idaho constitutes a distinct organizational division, following the model established at BYU-Provo. The Dean of Continuing Education reports to the Academic Vice President. The nature of the programs offered also requires very close correlation with the BYU Division of Continuing Education. Sections 1.2 and 6.0 of this standard, and Standard 4 provide the analysis and appraisal for faculty resources. In the past three years, Continuing Education has served between 45,000 to 55,000 individuals each year. Table 12 shows enrollment statistics for the past three years. Continuing Education oversees the following five programs: 4.0 Continuing Education • BYU-Idaho courses for credit: These courses are offered through evening school on campus and in Idaho Falls. • Brigham Young University (BYU-Provo) courses for credit: Continuing education personnel oversee all coursework offered by BYU in this region. • CES Programs: These noncredit programs, primarily religious in nature, are offered throughout the Western United States. Continuing Education personnel work jointly with BYU to deliver these programs. • Badger Creek OLC Programs: Two summer programs, Outdoor Especially for Youth and Intergenerational Elderhostel, are among the most popular offerings at Badger Creek. A variety of programs The mission of the Division of Continuing Education is to provide educational programs for part-time and off-campus students. BYU-Idaho cooperates with the Continuing Education programs sponsored by the Church Educational System (CES) and Brigham Young University (BYU-Provo). To that end, Continuing Education provides a wide variety of credit and non-credit programs at Idaho Falls Center, Las Vegas, Salt Lake City, Tacoma, Badger Creek Outdoor Learning Center (OLC), and on-campus. Noncredit programs are also held throughout the Western United States. The administration of Continuing Education is carried out by a staff of 10 full-time employees. Figure 4 shows the organizational structure. Continuing Education at Organization of BYU-Idaho Continuing Education Vice President Academics Max L. Checketts Dean Continuing Education Ronald W. Campbell Chair Non-credit Programs Larry B. Wickham Chair Academic Programs Chad P. Price Chair CES Programs Alan K. Young Manager Badger Creek OLC Thomas N. Anderson ______________________________________________________________________________________________ Figure 4 Education Program and Its Effectiveness Standard 2 61 Overview of Continuing Education Enrollment and FTEs Program 2000 Enrollment FTE 2001 Enrollment FTE 2002 Enrollment FTE BYU-Idaho 1,743 149 1,321 224 5,349 483 BYU courses 3,351 269 2,504 220 1,222 109 CES Programs 34,704 668 33,105 768 27,816 572 Non Credit Programs 15,054 1,119 12,348 945 10,758 837 TOTAL 54,852 2,205 49,278 2,157 45,145 2,001 _________________________________________________________________________________________________ Table 12 for youth groups or organizations are available. • • Noncredit Programs: These campus-based programs, primarily offered in the summer, include athletic camps, Especially for Youth, Elderhostel, and various other noncredit courses. Distant Site Programs: Urban Student Teaching Centers are currently operating in Las Vegas, South Salt Lake City, and Tacoma. Others are being developed in Mesa, Arizona, and Nauvoo, Illinois. Additional academic programs similar to ‘Discovery’ are hosted at the Badger Creek OLC and at Morningside Farm at Vashon Island, Washington. All continuing education programs which offer academic credit have been designed, developed, and evaluated within the framework of the BYU-Idaho mission and goals, and in accordance with established institutional procedures. Income from registration fees is expected to cover all expenses. Administrators create a budget for each program. It is reviewed by the college dean. Monthly financial statements are provided to each administrator. Deficits are covered by surpluses within the Division. Overall, the Division of Continuing Education has not had a deficit since its creation in 1976. Credit courses offered through Continuing Education are taught almost exclusively by full- or part-time faculty assigned by the academic departments. When adjunct faculty members are needed, they are approved by the Continuing Education Dean, academic department chair, and college dean after a review of credentials. Academic departments are asked to recommend courses/ 62 Standard 2 instructors each semester. All noncredit instructors are interviewed and selected by the appropriate Continuing Education administrator. English l l lC is offered as an Internet course and was developed in 1996 to follow the same instruction/ assignment format as a traditional semester class. The course syllabus, grammar learning software, and hotlinks to reference sites are all available from the course web site. The textbook is mailed to students. Student assignments and instructor feedback are transmitted via E-mail on an every-other-day basis or more frequently when the student necessitates more help. Instruction is asynchronous, but requires students to submit work following an every-other-day schedule. The fee schedule and policies governing registration and refunds are clearly listed in the class schedules and in each program brochure. These policies are consistent with general policies established by BYU-Idaho. Courses offering credit are established based upon institutional policies and are consistent with courses offered through regular academics. Hours for student involvement meet or exceed the standard of 45 hours per credit. BYU-Idaho Continuing Education does not offer credit for experiential learning. However, students may receive credit by examination for any course approved by the academic departments. Faculty and courses are approved through the appropriate academic channels. If faculty members are teaching outside their discipline, they must go through this same approval process with the sponsoring department. Faculty/course assessment in Continuing Education is Education Program and Its Effectiveness done only for adjunct faculty who do not teach in the regular academic programs. These adjunct faculty members are evaluated using the same student rating instrument used throughout campus. Faculty members who teach in the regular academic program (i.e., day school) are evaluated by their own academic department using established departmental faculty evaluation procedures. For courses involving significant travel, a course outline must be submitted and approved by the credit granting department. BYU-Idaho does not offer external degrees nor does BYU-Idaho measure credit by outcomes alone. 5.0 Noncredit Programs and Courses Continuing Education oversees a variety of noncredit offerings. Administrative policies regarding noncredit instruction are consistent with credit programs except that approval to create and sponsor such courses is internal to Continuing Education. Some noncredit instruction is staffed by regular faculty. Approximately once a year, a memo is sent to regular staff/faculty to encourage their involvement in noncredit instruction. Continuing Education produces an annual report that is available upon request. The reports provide the specific details about each non-credit course. Administrators submit a monthly report of summary statistics for all programs they supervise. BYU-Idaho currently does not grant continuing education units (CEUs). There has been no significant demand for CEUs. The issue of CEUs was studied 15 years ago. In consultation with BYU (which offered CEUs briefly and then discontinued the practice), the decision was made not to offer CEUs. No evidence exists currently that warrants reconsideration. as most two-year programs were being discontinued and many of the new four-year programs were still in design or just newly launched. Because of the transitional nature of this time period, many departments had no finalized degree program to appraise. Other departments were still in the process of updating their assessment plans to address new four-year programs. Consequently, many departments had not yet collected outcomes assessment data for their analysis and appraisal in this self-study. However, during the 2003-2004 school year, departments with sufficiently implemented programs were in the process of conducting outcomes assessment of their new programs. These assessment results will be integrated into the annual self-appraisal which forms part of the BYU-Idaho stewardship review process. The updated department self-appraisals will be available at the time of the full-scale visit. 6.1 Department of Accounting Purposes The BYU-Idaho Accounting Department seeks to provide students a broad-based, non-specialized accounting program which may readily be integrated with other disciplines such as business, information systems, English, etc. The educational emphasis is on developing analytical thinking skills instead of memorization of content. Graduates will have sufficient accounting skills to make an immediate contribution in the workforce. Because of the broad non-specialized nature of the BYU-Idaho accounting program, the course work does not directly prepare students for the CPA exam. Since two-thirds of the states require 150 hours of college preparation to become licensed, graduating BYU-Idaho students must transfer to another university to obtain a Master’s of Accounting or MBA degree in order to satisfy the 150 hour requirement. CPA candidates are advised to minor in business management. Description 6.0 Analysis and Appraisal of Undergraduate Programs This section presents a description and appraisal of the academic departments at BYU-Idaho. Each department has summarized its purposes, described its programs and personnel, discussed significant changes occurring over the past few years, and appraised the extent to which it is meeting its aims and outcomes. These self-appraisals were completed at the end of the 2002-2003 school year Education Program and Its Effectiveness The Accounting Department offers an integrated Bachelor of Science in Accounting, an accounting minor, and several accounting clusters. The Accounting Department services business management, economics, and other business-oriented programs which require a year of accounting as a prerequisite for upper division course work. For example, most of the students who take ACCTG 201 – Financial Accounting and ACCTG 202 – Managerial Accounting are not accounting majors but business management majors. In addition, many of the minors for business-oriented programs require two semesters of accounting. For programs outside the Standard 2 63 College of Business and Communication which require an accounting course such as construction management, horticulture, culinary arts, agricultural business, the Accounting Department has developed ACCTG 180 – Survey of Accounting, which covers the accounting cycle for financial reporting and managerial analytical tools such as budgeting, break-even, etc. Whenever possible, technology is utilized in the accounting course work. Class assignments and projects emphasize communication skills and group work. An internship is required in order to help students bridge the gap between academics and industry. Faculty members are hard-working, knowledgeable, motivated, and flexible. All have undergraduate degrees in accounting except one who has a B.A. in English. All of the seven full-time faculty members hold advanced degrees with one holding a Ph.D. Several faculty members hold CPA licenses, one is a Certified Financial Planner, and one is a Certified Management Accountant. The Accounting Department has been assigned two state-of-the art classrooms with built-in rows of tabletops and multi-media overhead projection technology. For courses requiring individual student computer stations, the Information Systems Department has provided classrooms with individual computer stations. Specialized accounting software and Internet access are available in the computer labs and the library for student use. Significant Changes The Bachelor’s in Accounting was among the first wave of eight approved bachelor’s degrees to be launched at BYU-Idaho. In designing the BYU-Idaho program, the department was not bound by tradition and could respond to criticisms as to how the delivery of accounting education has continued relatively unchanged over the past 20 or 30 years. As faculty members reviewed the literature about undergraduate education in accounting, they noted regularly recurring criticisms that most accounting curricula is too narrow, outdated, and based upon memorization of rules. Recommendations from the literature included broadening undergraduate accounting curricula to incorporate more business, systems, and writing material, and delaying narrow specialization in accounting until graduate school. The Bachelor’s of Science in Accounting was approved as a 45-credit major requiring a 24-credit minor or two 12credit clusters. The 45-credit ceiling on the number of major credits mandated a broad-based, flexible program. 64 Standard 2 The Accounting Department was allowed three new faculty hires as part of the transition. In the fall of 2001, two exceptional teachers were hired. The first came to BYU-Idaho with extensive systems experience including teaching at the PricewaterhouseCoopers technical center in Florida. The second had been the CFO at two companies prior to joining the faculty, and brought substantial expertise in SEC compliance in connection with operating public companies and initial public offerings. In the fall of 2002, another exceptional teacher was hired. He is a Certified Fraud Examiner and has teaching and work experience with systems analysis and design. There is a building consensus among accounting faculty and accounting professional organizations that the beginning financial accounting courses should have less emphasis on technical accounting procedures and more emphasis on business. Beginning in the fall of 2003, the Accounting Department adopted a more business-oriented financial accounting text (Kimmel). In addition, in the summer of 2003, the Accounting Department adopted a stronger managerial accounting text (Garrison). Accounting majors and business department faculty were concerned that accounting students were not being challenged by B301, Financial Management. After consultation between BYU-Idaho business management and accounting faculties, the joint decision was that accounting majors will take B401 (Advanced Financial Management) instead of B301 (Financial Management) as a major course. Analysis and Appraisal As the bachelor’s program was launched, some believed that the ‘A’ students would all transfer to BYU in Provo, Utah. Surprisingly, however, many high-quality accounting students have decided to complete their undergraduate training at BYU-Idaho. To insure readiness for the rigor of upper division work, students must have a B average (GPA of 3.0) in eight prerequisite courses to be accepted as accounting major juniors. Before the change to four-year status, Ricks College had 200 accounting majors. Now that Ricks College has become BYU-Idaho with an accounting bachelor’s degree offering, there are 400 accounting majors. There has been a corresponding increase in the number of business management majors, which are serviced by the accounting department. Future enrollment pressures may require additional faculty hires and facilities. If expansion is not allowed, then enrollment caps in the accounting program may be required. Education Program and Its Effectiveness 6.2 Department of Agronomy and Agricultural Business Purposes The department believes its role is to prepare students for success in employment and/or further education by providing practical training in agriculture. The department emphasizes applied knowledge in teaching students technical and scientific skills in crop production, crop and soil science, agricultural engineering, agricultural mechanics, agricultural business, and agricultural education. The department has seven full-time faculty members and 1 full-time secretary. The department employs several student employees and provides two or three internships on the University farm. Facilities in the department are some of the best in the region. The ag mechanics shop is sometimes short on available space for student projects, and classroom space is lacking when classes run concurrently, but for the most part space is adequate. The department uses the following facilities: • • Description • The Department of Agronomy and Agricultural Business has designed programs for students who wish to enter the field of work after two years, for those who desire to complete a four-year degree, and for those who desire to continue on to graduate school. The department offers three courses that provide general education credit. In addition, the department provides service to other departments in the areas of farm mechanics, crop production and agricultural business. All classes in the department are open to the entire student body as space allows after majors have registered for classes. The department offers one Applied Associates degree, and one Bachelor of Science degree, with emphasis areas in Agriculture Science (crops), Agriculture Business, and Agriculture Systems (mechanics). The department also offers a degree in Agriculture Education, working with the Teacher Education Department. A minor is offered for non-majors. • Ezra Taft Benson building classrooms and computer and soils labs. Ag Engineering Building classroom and mechanics shop (lab). Hillview and Ward Farms classroom and lab (approximately 200 acres). Outbuildings for the use by the department and students. Significant Changes The department enrollment has experienced a recent increase in students as indicated in Table 13. At the same time, the number of majors within the department has shown a steady increase as illustrated in Table 14. Most faculty members in the department are involved in off-campus activities related to their areas of expertise. Faculty members participate in numerous seminars and activities to keep up with the latest technologies in their areas. Four faculty members have master’s degrees and three have doctorate degrees. Three faculty members are currently working to complete their doctorate degrees. Changes in Agronomy & Ag Business Enrollments 1995 1996 1997 1998 1999 2000 2001 2002 409 409 411 689 593 569 521 621 Source: BYU-Idaho Alumni Office _________________________________________________________________________________________________ Table 13 Changes in Agronomy & Ag Business Majors: Fall 1997 – Winter 2003 1996 1997 1998 1999 2000 2001 2002 2003 71 80 91 135 135 141 143 145 Source: BYU-Idaho Alumni Office _________________________________________________________________________________________________ Table 14 Education Program and Its Effectiveness Standard 2 65 Computers, software, and manuals are continually upgraded to industry standards. E-mail, voice mail, and Internet communications are available. The Benson and the Ag Engineering buildings have been updated with video, Internet, and other up-to-date media technology to assist in the teaching process. Analysis and Appraisal Course objectives are designed to achieve departmental goals and outcomes. These objectives are identified through industry contacts and departmental meetings. Class size is flexible depending on room or lab accommodations and the types of tools and equipment needed. Night sections are offered for the classes that fill during the daytime to accommodate students not able to attend daytime classes. All syllabi are current and complete. Course objectives are reviewed and updated regularly. The faculty is well-qualified and each member is respected in his or her teaching area. The department’s faculty is committed to the success of their students. The department’s performance is measured by surveying students at the end of each class, as they prepare to graduate from BYU-Idaho, and at intervals after they have graduated. 6.3 Department of Animal Science Purposes The Animal Science Department is an integrated learning environment preparing students to serve in animal agriculture. This overall aim is accomplished through the development and application of academic programs in two areas: (1) beef production management and (2) animal science. Beef Production Management majors will prepare for management positions in the livestock industry through specialized courses designed to help students make sound decisions and apply practical management techniques as ranch managers. Animal Science majors may earn a Bachelor of Science degree which will prepare them for employment in animal agriculture or for pursuit of advanced degrees. In addition to the above goals, the department desires to provide positive recreational experiences to the general student population through its horse/equine resources and faculty expertise in that area. Description The Animal Science Department offers the two major programs mentioned above to students attending BYUIdaho. First, students can receive a technical, terminal, education in beef production, which consists of intense, hands-on training for students who will enter the work force after two years at BYU-Idaho. This major requires an eight-week on the job internship experience. The Animal Science Majors: Fall 1997 – Winter 2003 Term 1997 2yr/4yr 1998 2yr/4yr 1999 2yr/4yr 2000 2yr/4yr 2001 2yr/4yr 2002 2yr/4yr 2003 2yr/4yr Fall 86/ 103/ 104/ 92/ 86/ 81/30 16/88 Winter 90/ 104/ 95/ 90/ 79/26 37/71 Source: BYU-Idaho Alumni Office ________________________________________________________________________________________ Table 15 Animal Science Degrees Awarded 1996 1997 1998 1999 2000 2001 2002 2003 31 28 35 32 27 21 20 11* Source: BYU-Idaho Alumni Office * April graduation only and includes 4 graduates with a four year B.S. degree ________________________________________________________________________________________ Table 16 66 Standard 2 Education Program and Its Effectiveness second program is a four-year Bachelor of Science degree that prepares students for immediate employment in animal agriculture or for graduate work. Two internships are required for this major, one of which must be an eight-week, four-credit program. The Animal Science Department also offers experiences in horse related recreation classes, i.e., equitation, draft horse driving, trail riding, and roping classes. The department provides a variety of popular and well-supported evening classes to people in the community. The department currently has four full-time faculty members, a facility manager, and a full-time secretary. The department employs several student employees and student project managers. Faculty members have academic degrees at the Ph.D., M.S., M.Ed., and B.S levels. The department’s facilities consist of the following: • • • • • • • • • 240+ acres of farm, pasture, and river-bottom land One large classroom (120 cap) House classroom (30 cap) An animal lab Meat lab Offices area Indoor riding arena (120’ X 240’) Outdoor arena Cattle handling facilities, various corrals and sheds, and adequate machinery to operate the facility Significant Changes Since the four-year course offerings began in 2001, enrollment in the department’s programs has almost doubled. Part of the increase in the enrollment is due to the equine classes offered by the department. The number of majors within the department has been stable at around 90-100 majors as illustrated in Table 15. Analysis and Appraisal Graduation rates are summarized in Table 16. The department’s programs are still in transition and there is much left to do. The department has the following goals: • Continue to develop high quality academic programs for majors, and provide a service to the University in the areas of equine and other livestock experiences. Education Program and Its Effectiveness • Continue to develop student manager and internship opportunities. The Animal Science Department is adequately funded and the facilities are excellent. Graduates have been able to find jobs or transfer to other universities to pursue graduate work. The department is meeting the University’s mission and goals, its college’s guidelines, and its own central aims. 6.4 Department of Architecture and Construction Purposes The central aim of the Architecture and Construction department is to prepare students to be effective leaders and managers within the construction industry. The goals of the department are to prepare graduates who demonstrate the following attributes and abilities: (1) being an example of Christ-like living, citizenship, ethics, leadership, and integrity in all of their personal, public and business affairs; (2) having the ability to communicate effectively using both written and oral communication; (3) having an understanding of mathematical and scientific principles and their application in the construction industry; (4) being able to apply sound business and financial practices in the management of people and resources in the construction industry; (5) having an understanding of the science of construction and its processes, methods, and materials; (6) being able to apply sound construction management principles in the estimating, scheduling, and management of construction projects. The department is attempting to accomplish these goals through a combination of effective classroom teaching, rigorous course work, and active involvement in the construction industry. In addition to its efforts in preparing students for careers in the construction industry, the department provides services to the campus and the community by offering a range of courses in drafting and design, woodworking, and home maintenance and repair to students in other departments and to the community. Description The Architecture and Construction Department was created during the 1997-98 academic year and was first placed into effect 1998-99 when the architectural portion of the Design and Drafting Engineering Technology Department merged with the Construction Department. The majority of degree offerings are in the process of being phased out in favor of two degrees, an applied Standard 2 67 associate’s degree in Architectural Technology and an integrated bachelor’s degree in Construction Management. There are six full-time and one part time faculty members in the department. All department faculty members are highly qualified and have a wide range of education and industrial experience. Two of the faculty members are recent hires with one being a replacement for a retiring faculty member and one being a new position associated with the transition. The department has excellent physical facilities and other resources and is supported generously by the University in accomplishing its central aims. The physical facilities are divided into four areas: classroom facilities, computer labs, construction laboratories, and faculty offices. Significant Changes There were two recommendations that were offered by the accreditation committee on its last visit. The first recommendation was the identification of a human relations component for all specialized degree programs. In response to the committee’s recommendation, a human relations requirement was included as part of the graduation requirements for the Architectural Technology degree. Students are allowed to choose from a list of courses that have been identified by the University as providing an experience in human relations. The second recommendation was for assessment activities at the department level, which could be used for continuous improvement. A formal review was made of all department course offerings and objectives and assessment outcomes were identified or formalized for each course. Currently the department is in the process of identifying, reviewing, and establishing assessment procedures for the individual courses. The enrollment statistics indicate a 63% increase in enrollment in all department programs since the winter of 2000. Some of this expansion is due to the addition of a new major and the residual effects of the transition as old programs are phased out and new programs are brought on line. Analysis and Appraisal The creation of a four-year construction management program within the 120-credit hour limit has been a difficult process. Hard choices had to be made. In spite of the difficulty, the department is satisfied that it is on the right path and is developing an excellent program in construction management. It is difficult to provide any type of analysis about the effectiveness of the department’s programs because upper division courses were first taught in the 2003 and 2004 school years. Nevertheless, there are indicators both empirical and anecdotal that support the initial feeling that the program is on the right track. Some of these indicators are the success of the internship program, the success of the student competition teams, and the interest in graduates that has been generated among potential employers. The department has a requirement that all students in the four-year construction management program complete at least two full semester-long internships and students in the architectural drafting program are also encouraged to complete an internship. During the summer of 2003, 47 students successfully completed internships and overall employer evaluations of students were very high. Every year the National Association of Home Builders sponsors a student competition between construction management programs at various universities around the nation. The competition is divided into two categories. There is a competition for four-year programs and one for two-year programs. BYU-Idaho has competed in the two-year competition for a number of years. The twoyear competition typically centers on designing, drawing, estimating, and scheduling a residential structure. BYU-Idaho has consistently placed high in the rankings and for the past two years it has received the first place trophy. The University has made a strong effort during the past few years to strengthen the department’s physical facilities. There has been major remodeling of existing facilities. Two new combination computer/drafting labs, a new multimedia classroom and four new faculty offices, are in the process of being completed. One indicator that has been encouraging is the success of the program in recruiting potential employers. Considering the fact that the program will not have any four-year graduates for at least another year and a half, the interest that has been shown has been remarkable. During the Fall 2003 semester a number of construction companies including several Fortune 500 companies sent substantial recruitment teams to the campus to interview construction and architecture students. Over 30 offers for both internships and permanent employment have already been extended. Budget for all department operations has been sufficient for the ongoing operations and to cover the transition. Even though several program offerings in the department are being phased out, enrollment not only con- 68 Standard 2 Education Program and Its Effectiveness tinues to increase, but the rate of increase appears to be growing. Twenty-one students were added to the program from 2000 to 2001, thirty-three students were added from 2001 to 2002, and thirty eight from 20022003. The anticipation is that the program will continue to increase for at least the immediate future. currently involved in producing professional art in their areas of emphasis. The department has recently added new faculty members in the areas of art education and art history. There are two new hires, one in the area of illustration and one in the area of printmaking, planned to begin in the fall semester 2004. The department has a staff of experienced, well-trained faculty who are committed to providing a quality education and preparing students to enter the job market with needed skills and abilities. The faculty members in the department work together exceptionally well and there is a general spirit of cooperation and harmony within the department. In addition to the full-time faculty, approximately ten adjunct faculty members contribute to the efforts of the department. Most of them are professional artists who lend their support in part-time assignments. Facilities and staff at this point are adequate for the current needs; however, enrollment in department programs is up 63% since 2000 and 20% during 2002-2003. The anticipation is that the program will continue to expand and it is probable that it will reach a point where it begins to put a strain on faculty and physical resources. At this point, there has been no consideration of limiting enrollment in the program; however, if growth continues at this pace some adjustment may have to be made. A second concern is the challenge of teaching upper division course work. There are higher expectations for faculty and students as this program moves into upper division classes. Some steps have been taken to begin training faculty in new courses, but more needs to be done. 6.5 Department of Art With the completion of the new Spori Building, the department has fine physical facilities. The building contains expanded gallery facilities and improved classrooms. The facilities include drawing and painting rooms as well as computer labs with state of the art hardware and software. The department continues to use the Kirkham Building which houses the 3-D areas of ceramics and sculpture. Photography, located in the Romney Building, is equipped with separate labs and classroom space. All facilities are state-of- the-art. The department has a travel study program that allows student participation at last once each semester. The travel destinations vary from as close as Salt Lake City, Utah, and Jackson, Wyoming, to extended trips to Los Angeles and San Francisco on the west coast to New York and Chicago in the east. Degree Programs Offered by the Department of Art Purposes Required Credits in Art The Department of Art is committed to providing an exceptional visual arts educational experience. It provides all visual arts majors with a significant educational experience and will assist them in preparing professional portfolios for employment, graduate studies, or for personal artistic enrichment. The department also provides studies in the visual arts and quality experiences to the campus and regional community that will cultivate lifelong enjoyment of the visual arts. The primary focus of the department is to teach students how to accomplish effective visual communication. Program Degree Art (Art History, Integrated Studio) BA or BS 45 credits Art Education (Art Education, Art Education Composite) BA or BS 45 credits BFA 70 credits Description Bachelor of Fine Art (2D Studies, 3-D Studies, Graphic Design, Illustration, Photography) Minor in Art Education BA or BS 21-23 credits Associate in Studio Photography AAS 28 credits Table 17 lists the programs offered by the Department of Art: Each of the 11 current full-time faculty members holds M.F.A., Ph.D. or M.A. degrees. Nearly all are also Education Program and Its Effectiveness _____________________________________________ Table 17 Standard 2 69 The department is working on providing internship opportunities for students. The department has a continuing program referred to as Art Seminar. Professional artists, e.g., designers, painters, photographers, illustrators, sculptors, etc., are invited to the school to present, in a forum setting, information relative to their particular emphasis. 6.6 Purposes The central aims of the Automotive Department are to: • Significant Changes As part of a two-year institution, the department’s primary focus was to establish a solid foundation of basic principles. The majority of students were then prepared to transfer to either a four-year university or an art school. The foundation offered in the two-year curriculum was sufficient, even then, in some instances for students to enter the corporate world upon receiving their Associate’s degree. In addition to the art history classes being offered as part of the major programs of study, the department places significant emphasis on art education. The department utilizes the school’s policy of granting three-hour professional development leaves to each faculty member each year. The University provides funding to hire adjunct faculty to cover leaves for faculty members. Analysis and Appraisal The department is striving to bring consistency to the basic information presented in its classes. Each faculty member is granted the privilege of adding his or her own personal touch to a particular class, but there is a need to cover the same basic material, particularly in the lower division classes. The department’s outcome and assessment approaches will bring a universal standard to all the classes. The department believes that this will help not only the current faculty, but also the adjunct faculty and future hires. The department has worked hard to create and implement a viable art degree curriculum within the 120-credit limit at BYU-Idaho. It has become increasingly more difficult to provide service classes to other departments on campus as well as to maintain the department’s historic presentation of art shows and classes available to the public. 70 Standard 2 Department of Automotive • • Enhance students’ lives by providing them a well-rounded technical program in Automotive Technology. Prepare students to compete successfully in the automotive work force or continue their education in a higher degree program. Strengthen the automotive workforce by providing well trained, honest employees who exemplify the high ideals and standards of the church in their chosen professions. The department’s aims complement the University mission statement by teaching students to incorporate its principles in their daily lives. The students are expected to demonstrate honesty, integrity, and Christian values in the classroom and in their association with other students. Description The Automotive Department offers an Associate in Applied Science degree that students can earn in a period of four semesters and a summer internship. The curriculum incorporates the ASE Certification areas as the basis of course content. Tasks and proficiency requirements are similar to those recommended by NATEF (National Association of Technical Education Facilities). The department prepares students to enter the workplace and perform their assignments to the expectation of the employer or to transfer into a four-year program as junior level students. Students learn practical skills through lectures, group learning activities, individual projects, and hands-on experience working on real customer vehicles. They also learn business skills and customer relations through required classes and direct contact with vehicle owners. Graduates can enter the automotive workforce as technicians, managers, supervisors, and management trainees in independent shops, dealerships, and at the corporate level. The department also offers four sections of a course in consumer level basic automotive maintenance and car care for non-majors, and an intermediate level course for those who want to do some work on their own vehicles or to explore career opportunities in the automotive service field. Education Program and Its Effectiveness The Automotive Department has three full-time faculty members. The department presently uses two adjunct faculty members to assist with the department teaching load. The faculty stay current in their respective areas through individual study, membership in professional associations, attending seminars, plant visits, and professional development leaves. The Automotive Department has two shops with bays for nine vehicles in one and 10 in the other. In one lab there are two above -ground hoists with equipment for wheel alignment and other service, and each lab has two flush-mount hoists for under-vehicle work. There are also two smaller labs which are used for component repair such as engines or transmissions. The department has only one dedicated classroom, which is equipped with multi-media equipment. Another classroom in the same building is shared. The department has a room dedicated to the cleaning of parts and a detached storage facility for supplies and teaching aids. Long-term storage is about three hundred yards from the classroom building. The department has six desktop computers which can be used to access various databases for general and transmission repair as well as labor estimating. Significant Changes The department has enjoyed a net increase in enrollment over the past five years. Enrollment has ranged from a low of 15 to a high of 48 majors. Basic education classes have changed according to the requirements of the University. Elective classes are provided to help better prepare students to transfer into the Automotive Technology Management four-year program. Most program classes have not changed, but they are continuously updated to reflect changes in the field. The Automotive Technology Management major has been tailored to mesh with BYU-Idaho=s Bachelor of Science program in Technology Management, which will qualify graduates to work in management positions in the automotive industry. The department web page includes descriptive information about the Automotive Department, faculty links, and graduation requirements, following the University’s format. Analysis and Appraisal Student enrollment is increasing each year while the student attrition rate is dropping. Six 2003 graduates have transferred into the Technology Management major. The Automotive Department has three full-time faculty members. All three have Master’s degrees and consider- Education Program and Its Effectiveness able experience in the automotive repair field. All are active members of the North American Conference of Automotive Teachers (NACAT), and are also affiliated with the professional organizations of ASE, ATRA, and AERA. One faculty member is currently serving as Associate Dean of the College of Physical Sciences and Engineering, and teaches part-time in the department. Each instructor has attended professional conferences (NACAT) as well as update seminars offered by manufacturers and vendors. Faculty members are exceptionally strong in the areas they teach. They strive to be professional in their appearance, in their relationships with the students, and in their association with their co-workers. There is a firm cohesiveness in the department, and each strives to do those things which are most beneficial to the department and the University. The physical facilities are adequate for the current array of classes. However, as enrollment continues to climb, additional sections of second-year class labs will have to be added, which will necessitate expanding the workload of adjunct faculty. Parking for project vehicles is very limited, and the lot becomes severely congested as students attempt to move vehicles in and out of the labs. The departmental budget has been sufficient for the needs of the department. Equipment has been purchased or replaced to keep current with modern technology. Computerized database information will need to be updated regularly as less information is available in printed form. Budgets will have to be increased to make this information available either on-line or through subscription services. Special-issues funding to cover this item is being sought. The library has been very supportive in furnishing related information as requested for the use of students and faculty in the department. A formal advisory committee composed of area businessmen and other educators to help make course content even more relevant to the needs of the industry is functioning. The committee will also assist in placing student interns and evaluating program effectiveness. The Automotive Department uses many methods for student evaluation such as: objective and subjective written tests covering classroom assignments, chapter assignments covering content covered in lectures and demonstrations, group discussion and evaluation, formal research papers covering subjects specifically related to class content, formal and informal lab evaluations, practical lab examinations at mid-term and semester end, daily evaluation as to the quality of work done on actual customer vehicles, evaluation based on customer feedback, personal interviews with students concerning their progress and work ethics, group lab assignments where students of more experience or greater ability assist students with less experience or ability. Standard 2 71 6.7 Department of Biology Purposes The Biology Department provides students with opportunities for intellectual achievement and development of scientific thought within the framework of the mission of the University. The department is also committed to providing an environment where students can share knowledge with peers and others in the scientific community. The biology major and minor programs focus on a common biology core of course work. In addition to these core courses, students may select additional classes from a list of enrichment courses that cut across most areas of biology. The goal of these major and minor degree requirements is to arm students with a critical set of skills that will enable them to be successful in their future pursuits. Many students will use their backgrounds in biology to prepare for entry- level employment opportunities, teaching, professional programs, and graduate school. Description The Department of Biology offers baccalaureate degrees in three majors as currently listed in the University catalog: B.S. in Biology, B.S. in Biology Education or B.S. in Biology Education Composite. The B.S. in Biology is designed to give students a solid background in biology preparing them to seek entry-level jobs in biology, teach biology in the secondary schools or seek acceptance into professional schools. All students seeking a B.S. in biology must complete a core of required classes and then select a minimum of five additional classes from a list of enrichment courses offered within the department to fulfill their degree requirements. The enrichment courses cut across many aspects of biology and provide students with the flexibility to focus their major emphasis around specific interests within the discipline. The Biology Education major and composite provide the course work required for students to become certified to teach biology at the secondary education level. Three minors are currently offered by the Biology Department: Biology, Biology Education, and Natural Resources. Students in other majors may wish to augment their program with a basic understanding of biology. An example of the utility of this program might be an English major studying technical writing who wants to work in the biomedical industry. The Biology Department offers 14 different classes covering a wide range of topics to students fulfilling their biological science general education (GE) requirement. In order to fulfill the 4-hour GE 72 Standard 2 requirement in biological sciences, each of these classes offers a laboratory experience. The Biology Department offers two unique outdoor programs called Discovery. These programs provide students an experiential approach for completing their GE requirements in such subjects as Biology, English, Geology, History, Humanities and Religion. One program starts on the Oregon coast and works its way back to Eastern Idaho. The other involves exploring the outdoors from horseback, taking advantage of the diverse local ecology. The Biology Department administers the Island Park Natural Science Center. Biology faculty members use this facility as part of the Discovery programs as well as for other field-oriented classes. Faculty members are also involved in various programs administered by other departments that use this facility. There are currently nearly 681 majors in the three biology degrees. The majority of those seeking a B.S. in Biology anticipate applying to professional schools. To aid these students in their efforts the University recently hired a full-time pre-professional advisor whose office is located in the department. An increasing number of students are pursuing a biology degree with an emphasis in natural resources in anticipation of securing jobs in forestry, wildlife management, conservation, etc. The Biology Department has 19 full-time faculty, one part-time lab coordinator, and one full-time secretary. Fifteen of the faculty members have doctoral degrees (13 Ph.D.’s, and 2 D.A.’s) and four have M.S. degrees. The part-time lab coordinator has an associate’s degree in Biology. The Biology Department currently has access to three lecture rooms, all of which are equipped with advanced multi-media presentation hardware, a conference room, individual faculty offices, a departmental office, and two rooms containing photocopying equipment, etc. Each faculty member has up-to-date computer equipment, access to the Internet, and access to industry standard software. Additional facilities are presently being constructed to accommodate the growth of the University. Significant Changes Since the last accreditation visit in 1999, the Biology department has undergone tremendous changes. Increased enrollments across campus are one of these changes. This has impacted the department in a variety of ways. In addition to an increase in the number of students who want to take biology courses, the expanded curriculum offerings and the increased demand for biology service Education Program and Its Effectiveness Biology Majors: 1999 to Present Year 99-00 00-01 01-02 02-03 Number of 713 700 636 632 Majors _____________________________________________ Table 18 courses to support other majors on campus have placed tremendous strains on the department. Table 18 shows the number of biology majors each year since 2000: The drop between 2001 and 2002 is due to the discontinuation of several areas of emphasis upon the change from a two- to a four-year school, such as p”To avoid the feeling of having a one-course department, to provide students with general education course choices, and to give faculty some diversity in teaching, it is suggested that faculty consider additional introductory courses such as Introduction to Botany, or Ecology, or Zoology, or Human Biology.”re-dental hygiene and pre-radiography. Based on the number of incoming freshmen for fall 2003 (285), these numbers should rise significantly over the next few years as students remain here for their junior and senior years. The following are recommendations and responses from the accreditation report in 2000. Recommendation . . . Response: With the opportunity to offer Bachelor of Science degrees in Biology, several additional classes have been added to the biology curriculum. Fourteen different classes that carry GE credit are currently offered. While BIO 100 still handles large numbers of students, roughly 50% of the students on campus earn their GE credit by taking one of the other courses. Recommendation . . . “It is recommended that the Biology Department undertake educational planning based on regular and continuous assessment of its programs as outlined in Standard 2.B.” Response: Ongoing assessment procedures have been put into place within the department. In addition to the institutional assessments of courses and instructors that occur for each new faculty member for the first three years, and for all other faculty members every three years, a continuous assessment process within the department has been instituted. Each course that makes up the primary curriculum each semester is evaluated and Education Program and Its Effectiveness assessed as to how each course is meeting the department’s defined central aims. In addition to this, we will evaluate each new course that is added to the curriculum offering for the first three years after it is offered. New courses are evaluated on the basis of whether or not that course meets its defined objectives and if those objectives are serving the overall needs and aims of the department. A number of facilities have undergone major renovations to increase multimedia capabilities. Additionally, new equipment has been purchased to further enhance teaching and learning. Budget increases have been consistent with the expansion of the department. Sufficient funds are available for faculty travel, equipment, classroom supplies and other teaching support. Analysis and Appraisal The department has developed five central aims: basic knowledge of the science of biology; oral and written communication skills; scientific reasoning; technical training in the areas of instrumentation, field methodology, statistical relevancy and taxonomy; and real-world application of the knowledge students gain. The department’s first task was to develop a curriculum that would achieve these goals. An advisory committee composed of individuals from both industry and academia was assembled. Based on the committee’s recommendations, a core of classes that all majors would take was developed. The core classes were selected and are taught in a way that addresses each of the department’s central aims. In addition, the department generated numerous enrichment courses that allow students to gain greater expertise in their area of interest. During the winter semester 2003 each class was reviewed in light of the central aims to determine the teaching methods that would be used in the class as well as the specific tools that would be used to assess the students’ progress. Within the last five to six years, 9 new faculty members have been hired as replacements for retiring faculty (6) or to fill new positions (3). The percent of faculty in the department with doctoral degrees is 79%. Student evaluations of biology faculty members indicate that teaching has remained very good over the last three years. The average rating for teachers was 5.75 in Fall 2002 (based on a scale of 1-7 with 7 being exceptional, the maximum score). This score is highly consistent from one semester to the next. The average advising load for the department is 43 advisees per faculty member. Those with higher advising loads have a more difficult time meeting effectively Standard 2 73 with all of the students assigned to them. In order to alleviate some of the pressure of advising this number of students, the department offers BS 199 (Career Orientation). This class is required for majors and covers the many options available for someone with a degree in biology. A full-time pre-professional advisor was hired and a health professions advising center was created for students interested in those fields of study. Currently, most areas of specialization in biology are covered by the faculty in the department. There are fewer botanists in the department, mainly due to the lower enrollment in that area. However, it is important to maintain the areas of expertise which currently exist so students are given the full opportunities they need for their areas of interest. The facilities are in good condition. Equipment is provided as needed to ensure a high-quality education for students. There is fully networked multimedia technology in all the department’s classrooms and in most of the labs. This is a vast improvement over the level of teaching support technology only five years ago. In the past, all that was used for evaluation purposes were student evaluations (every semester for the first three years of teaching and once each three years thereafter) and infrequent alumni surveys. In addition to these, faculty members are asked to complete faculty review sheets on teaching, advising, and professionalism. These are completed once every three years and are reviewed with the department chair. The department has implemented a more focused outcomes assessments program based on the department’s goals. Every five years the alumni survey mentioned above will be repeated and every year the core curriculum assessed. Enrichment curriculum will be evaluated every three years. In addition to this, new courses introduced into the department will undergo evaluation and assessment for the first three years. This will allow the department to more adequately determine how well the department’s goals are being met. 6.8 Department of Business Management Purposes The Department of Business Management prepares students to make an immediate contribution in the workplace and to rapidly grow into leadership positions in their organizations. The department strives to do this by creating an experience-based learning environment 74 Standard 2 where students may develop or improve the following skills and abilities: • • • • • • • • Technological Literacy Global Literacy Quantitative Analysis Problem Solving and Project Management Written and Oral Communication Teamwork and Leadership Entrepreneurial Spirit Ethics The department partners with industry and non-profit organizations to provide mentoring, seminars, consulting projects, and internships to allow students to apply what they have learned via case study and classroom discussion. The department plays a vital role in assisting other fields of study on campus to achieve the University’s stated mission to prepare students for employment by offering minors and clusters to students from dozens of majors. Description The curriculum offers a major in business management with the opportunity for a cluster in finance, marketing, management or entrepreneurship. While content goals differ from cluster to cluster, the program emphasizes the same seven previously mentioned skill goals regardless of the area of focus. The department served approximately 1200 business management majors in the 2003-2004 academic year. The department offers a minor and numerous 12-credit clusters to over 1,000 students from many other disciplines such as accounting, information systems, communications, recreation leadership, construction, agriculture, engineering and technology. Even at this level, the seven skill areas remain the goal, and experience-based learning activities are an important vehicle. The department currently consists of 13 full-time faculty members. Nine of them have extensive professional business experience, and the other four are experienced teachers who have kept current in their fields of expertise. Two have doctorates and eleven have master’s degrees; two are actively working toward their terminal degrees. They are assisted by a full-time secretary. Teaching facilities include three well-equipped lecture/ discussion rooms and one computer lab with access to other College of Business computer labs. The department also utilizes a converted theater in the Manwaring Center as the home of the junior Integrated Business Core. Education Program and Its Effectiveness The department has a strong internship program in place, and all majors are required to serve a 270-hour internship as part of their program of study. In order to stay in tune with the business environment, twice a year a ten-member national advisory council meets to discuss progress and offer feedback on department programs. Students are invited to the meetings to present and answer questions. All department members attend the council meetings. Council members give feedback of relevancy of course material and also on employer expectations regarding skills required for various fields. Several council members have indicated that the BYU-Idaho Business Management program contains many experiential learning processes that are rarely found in baccalaureate business programs. These give graduates an edge in the marketplace that increasingly demands a blend of solid fundamental skills backed with real-world experiences. • As depicted in Table 19, a number of changes have resulted from the transition to a four-year university: • Faculty. The department hired six new full-time instructors with extensive industry experience in finance, marketing, and business law, and also welcomed two additional instructors from the dissolved Office Systems Management Department to assist in teaching Business Communication, Human Resource Management and Intro to Business. One faculty member is on loan to the administration and serves as an Associate Academic Vice President. • Courses. Eight 300-level courses were added in 2001 and twenty-one (21) 400-level courses were added in 2002-2003. Five of these were previously taught at the lower division level but were upgraded and moved to upper division as part of the new degree program. • Development of a new integrated Business Management degree (with the input of the advisory council) that provides flexibility for students to acquire skills in business and in a complementary field of study. • Establishment of seven departmentwide skill goals and the development of a matrix assuring that the goals are being addressed at the course level. • Development of clear curriculum objectives, teaching methods, and assessment methods for all required courses and most elective courses. Significant Changes The following changes have been made in response to recommendations by the 1999 accreditation team as well as concerns identified in the 1999 department self-appraisal: • • • • Assessment Activities. In 1999, there were no real methods in place to measure performance in relation to program goals, nor was there a clear link between individual course goals and overall program goals. In 2003, an extensive effort is well under way to assess achievement of the department’s stated purposes through a variety of quantitative and qualitative methods which are outlined in the Analysis and Appraisal section. Advising Activities. A heavy advisement load was identified as a key concern in the 1999 self-study. While assigned advisees per advisor remain very high, the establishment of a satellite advising center for the College of Business and Communication has allowed faculty advising to shift from mundane review of advisee curriculum planning to more student-specific career planning. Women in Faculty Positions. The department has two women in the faculty ranks, versus none in 1999. Library Resources for the Business Field. The addition of thousands of academic journals and periodicals via on-line databases or inter-library loan provides students and faculty access to business research resources. Education Program and Its Effectiveness Tremendous growth in majors, curriculum, and faculty. Changes in Department of Business Management Winter 2001 Winter Change 2003 Faculty 6 13 +116% Adjunct Faculty 0 6 Majors 600 1200+ +100% Courses taught 15 36 +140% Sections Offered 30 84 +180% _____________________________________________ Table 19 Standard 2 75 • Innovative learning processes have been implemented in the upper division curriculum with an emphasis on experience-based learning. • Creation of an active advisory council. This tenmember advisory council is made up of successful industry professionals. This council meets twice annually. Significant changes in the near future will be limited as the department focuses on execution of the recently developed program. Emphasis will be on responding to any needed improvements pointed out by assessment activities. Analysis and Appraisal In the 1999 Self-Study, perhaps the most glaring weakness in the department was a lack of empirical evidence that stated program goals were being achieved. As the department developed its curriculum for the baccalaureate degree, it also began to develop and implement several assessment programs. Just as important, as upper division courses began, changes were implemented in both course content and teaching methodology as assessments indicated a need for improvement. Given the absence of graduates until April 2003, the department relied initially on a final evaluation by employers of students as they completed their internships. Employers were asked to evaluate students in each of the skill areas of desired program outcomes. The results from 2001 and 2002 are shown in Table 20: Generally, business management students perform well above employer expectations in all areas; however, after receiving the data from the 2001 survey, the department, consulting with the advisory council and other departments on campus, began addressing this concern regarding quantitative skills. A hallmark of the department’s emphasis on experiential education is the New Venture Integrated Business Core. In searching for a better way to help students reach desired program outcomes, the department realized that the key was not only in curriculum content, but also in using the right learning process that allowed them to immediately put into practice basic organizational, marketing and financial principles taught in the junior core courses. Hence, the New Venture Integrated Business Core was conceived. Throughout the semester, students are taught the curriculum of the typical Financial Management, Marketing Management, and Organizational Behavior courses but on a just-in-time basis, as needed to be able to conceive of a product or service idea, write a business plan, seek loan approval and then actually implement the plan and sell their goods or services, all during a period of one semester. Students are asked to complete questionnaires at the beginning and at the end of the semester pertaining to the desired program and course outcomes. The initial pre/ post self evaluation by students in the New Venture IBC completed in fall 2001 showed the greatest improvement in 1) self-confidence in ability to make a difference and lead in an organization, and 2) in ability to use marketing and finance tools to identify and solve problems. Achievement of Business Management Outcomes Desired Outcome 2001 interns 2002 interns (percent indicating (percent indicating above or significantly above or significantly above expectations) above expectations) Tech Literacy 72% 74% Global Literacy 71% 74% Quantitative Analysis 63% 68% Problem Solving 79% 81% Project Management 79% 80% Written Communications 73% 74% Oral Communications 81% 75% Teamwork and Leadership Skills 75% 74% Entrepreneurial Spirit 81% 77% __________________________________________________________________________ Table 20 76 Standard 2 Education Program and Its Effectiveness from 84 percent to 93 percent; the national average is 76 percent. Pre-core student scores ranged from 62 percent to 78 percent. The five seniors’ GPA’s ranged from 3.0 to 3.7; there were no “top 10 percent students” in the sample. These scores helped the department assess the strengths and weakness of the department’s program from a standardized national exam. The evaluation results also suggested that greater emphasis needed to be placed in areas of teamwork, communication, and use of technology. IBC faculty met and curriculum and instructional methods were changed in organizational behavior and marketing courses. The IBC faculty practices continuous process improvement; student evaluations are reviewed mid-semester and midsemester changes are not uncommon. Upon graduation a large percentage of seniors are invited to visit with a faculty member to discuss student’s perceptions in regard to the programs strengths, weaknesses, and opportunities. This qualitative student feedback is shared with faculty members and ways are discussed to make improvements. Feedback from the first graduating class was generally very positive; a common theme expressed among top students was that some professors need to be more demanding and less forgiving of students who fail to complete assignments or “pull their weight” in team settings. Several suggestions regarding improved communication of graduation requirements are being implemented via the department web site and frequent use of e-mail bulletins to majors. Because the majority of program-level assessment tools measure student progress toward skill-related objectives, the department felt it important to develop an instrument to measure student knowledge in eight academic areas considered critical for business management students. A national major field test put together by Education Testing Service was chosen as the instrument; the department was allowed to add 50 questions of its own in addition to the national standardized portion. In December 2002 ten students were selected to participate in the testing. Five students were graduating seniors and five were students who had not yet taken the junior business management core. Graduating senior scores ranged Average Instructor Ratings of Business Management Faculty Fall 2001 Winter 2002 Fall 2002 Winter 2003 Department 5.70 5.78 5.69 5.65 College 5.52 5.68 5.54 5.63 University 5.81 5.79 5.71 5.70 Note. Scale is 1 to 7 _____________________________________________ Table 21 Statistical Summary of Department of Business Management Year 19981999 19992000 20002001 20012002 20022003 Student Credit Hours 5,662 5,818 6,732 9,660 15,517 Enrollment 2,606 2,377 2,981 3,408 5,625 599 698 772 1,058 1,189 Graduates 228* 258* 328* 271* Student/Faculty Ratio 32.4 33.3 37.4 29.0 38.9 GPA business Courses 3.41 3.31 3.41 3.38 3.39 Majors ________________________________________________________________________ Table 22 Education Program and Its Effectiveness Standard 2 77 All graduating seniors are required to take a senior capstone course. There are several options for students to fulfill this requirement. The department has focused on an experiential design to allow students to demonstrate their understanding of business concepts. Currently, two student-run companies are operating on a continual basis. In addition, several student consulting teams advise local businesses each semester, and a strategy course offers case studies and simulations. Since the last accreditation visit, most instructors in the Business Management Department have consistently received excellent ratings or higher from student evaluations. The department average consistently falls at or near University norms as shown in Table 21. In the most recent round of evaluations, the department average was significantly higher than the University average for providing clear examples, explaining hard concepts, responding respectfully, showing genuine interest, and inspiring good character. The department did not score below University averages in any of the individual instructor diagnostics. The department has three lecture/classrooms and one computer classroom; three of the four have all the presentation technology and software needed. One of the discussion rooms is serviced with a temporary AV unit and laptop computer; this is less than desirable as it must be operated from the rear of the room. This room is scheduled for a permanent tech station this year. The growth of the department is depicted by the statistical summary in Table 22. A source of potential concern is the increased student/faculty ratio brought on by the rapid growth in enrollment-in spite of aggressive hiring of new faculty. The student/faculty ratio grew to 38.9 in 2002-2003, compared with 33.3 in 1999-2000. The department has requested two additional full-time faculty members for Fall 2004 which should return faculty ratios to historical levels. 6.9 Department of Chemistry Purposes The central aim of the BYU-Idaho Chemistry Department is to provide a quality chemistry program to assist students in becoming productive employees and citizens in society. Students who complete a chemistry degree will be prepared to be employed in industry or secondary education, or to pursue further graduate or professional training. This program consists of appropriate classes and laboratory courses for students of varying 78 Standard 2 educational pursuits. The Chemistry Department also plays a central role within the University by providing essential service courses for a number of areas such as engineering and biology. The overall aim is to strengthen the students’ fundamental understanding of chemistry and the relationship between chemistry and other disciplines. The Chemistry Department seeks to support the general mission of BYU-Idaho through offering general education courses that allow students to gain an appreciation for the molecular nature of the world they live in and which demonstrate that chemistry concepts have application to everyday living. Another major aim is to demonstrate that science and revealed religion are compatible and do not detract from one another. Description The Chemistry Department offers a Bachelor’s of Science in Chemistry and a Bachelor’s of Science in Chemistry Education. The first graduates will complete these programs in April 2004. The B.S. in Chemistry is an integrated degree requiring 45 credit hours in chemistry, physics and mathematics as well as a minor or two clusters chosen by the student. The B.S. in Chemistry degree is designed to develop a solid understanding of chemistry and science in general. Practical experience and training develop the ability to apply this understanding in a variety of settings. Majors are directed to use minor and elective credit to broaden their skills and expertise in areas consistent with their goals and aspirations. Graduates will be prepared to work in industry, enter graduate school, or will be well prepared for a variety of professional schools ranging from law to medicine. The B.S. in Chemistry Education requires 32 credits in chemistry, 7 credits in mathematics, the secondary education core courses and an education minor chosen by the student. Graduates will have a solid foundation based upon a fundamental understanding of chemistry and will be directed to select a minor that will maximize their marketability and broaden their understanding. The Chemistry Department also offers a minor in chemistry and a minor in chemistry education. These minors are designed to add strength and marketability to bachelor’s degrees from a wide variety of disciplines. In addition to the fundamental knowledge and experience developed while completing one of these minors, a student will gain rational thinking and problem-solving skills that are applicable to any career and life in general. Education Program and Its Effectiveness The Chemistry Department consists of eleven fulltime faculty members, ten holding doctorate degrees, a full-time stockroom manager and a half-time secretary. Three of the faculty members are women. The department also employs 20 to 25 students each semester. Each of the major traditional branches of chemistry (analytical chemistry, biochemistry, inorganic chemistry, organic chemistry, and physical chemistry) is represented by expertise of the faculty. The primary focus and professional objective of each faculty member is teaching and advising students. As evidence of this, the average overall faculty rating from student evaluations since 1997 for faculty currently teaching in the department is 5.64 (maximum of 7). The Chemistry Department has access to four lecture halls (45-student capacity), five teaching laboratories (23-student capacity), a central stockroom, and a lecture Survey of Chemistry Outcomes Question Fall 1998 Averages Winter 2003 Averages 1. This course has helped me to see better the relationships between chemistry and other fields such as mathematics and biology. 4.01 4.25 2. This course has increased my understanding of processes occurring in the molecular world. 4.10 4.35 3. This course has increased my awareness that chemistry has an important positive impact on society. 4.00 4.25 4. This course has helped me to understand better my major field of interest. 3.42 3.72 5. In this course I have learned concepts, facts and vocabulary that will assist me in making informed decisions about issues involving chemistry. 3.87 4.22 6. This course has helped me appreciate that chemistry is relevant to everyday living. 3.99 4.13 7. This course has added to my understanding of the natural world. 4.00 4.25 8. This course has increased my level of interest in chemistry. 3.44 3.68 9. This course has helped me to see that science and revealed religion are compatible. 3.69 3.83 10. This course has caused me to be more observant of chemical phenomena occurring around me. 3.86 4.03 11. This course has helped to increase my testimony of the Gospel. 3.26 3.33 12. This course has increased my interest in taking another class in chemistry. 3.12 3.33 3.73 3.95 Overall Average ___________________________________________________________________________________ Table 23 Education Program and Its Effectiveness Standard 2 79 preparation area. Each of the lecture halls is equipped with multi-media including a computer and projector. The laboratories are teaching labs equipped with digital balances (4 to 5 students per balance) and other standard equipment (e.g., burners, burets, glassware, etc.). The administration has been supportive of the acquisition of the instrumentation necessary to support the upper-division curriculum for the chemistry degrees. Much of the instrumentation in the department has been purchased within the last three years. Significant Changes The majority of the changes in the Chemistry Department that have occurred over the past five years have been associated with the transition from Ricks College to BYU-Idaho and the initiation of the bachelor’s programs. Preparing for new course offerings represents a significant effort on the part of the faculty involved. Threehour releases and full sabbatical leaves, when possible, have been granted by the administration to make it possible for faculty to prepare for these courses. Over the past five years, the chemistry department has been fortunate to be able to significantly upgrade and increase the amount of instrumentation used in teaching in the department. The major instruments that have been purchased in recent years include: an atomic absorption spectrometer, a bomb calorimeter, three gas chromatographs, two FT-IR spectrometers, a magnetic susceptibility balance, a polarimeter, a UV-Vis Spectrometer, an additional refractometer, and a tube furnace. In the next few years, the department hopes to acquire an NMR spectrometer and an ion chromatograph. One of the most significant changes that will occur within the chemistry department in the next two years will be the complete remodel of the lab facilities. The existing laboratories, although functional, have become antiquated. There are also some safety and health considerations that must be addressed. This remodel will modernize the laboratories and address safety and code issues. Analysis and Appraisal The Chemistry Department uses Standardized American Chemical Society exams and monitors student performance on professional admissions exams to assist in assessing the effectiveness of teaching within the department. BYU-Idaho student performance on these exams to date is above the national averages. Also, at the conclusion of most semesters, every student from every 80 Standard 2 chemistry course completes the Chemistry Department Self-Study Questionnaire. Table 23 shows each question and summarizes the Fall 1998 and Winter 2003 overall average student response to each question based upon the following scale: 1 = strongly disagree; 2 = disagree; 3 = no opinion; 4 = agree; 5 = strongly agree. Considering that the student population surveyed includes students taking chemistry to fulfill GE requirements, major requirements for majors outside chemistry and chemistry majors, the questionnaire results are quite favorable and indicate that the department is successfully striving to accomplish its central aims. 6.10 Department of Communication Purposes The central aim of the department is to help prepare students to become skilled, knowledgeable, adaptable, progressive, ethical practitioners. The department’s ongoing efforts mirror the belief that future communication professionals should first develop a broad foundation of knowledge and skills to include the following: the ability to write and speak confidently and well; produce targeted, effectively written, spoken and visual messages in media, group and interpersonal settings; analyze scenarios and develop effective solutions; get along and work with many kinds of people in many kinds of situations; and serve ably in a designated role. Strong emphasis is placed on learning by doing. A distinctive element of the academic program is the practicum in which students, starting in their freshman year, are invited to participate. In addition to major courses the department plays a significant role in providing general education, support and elective courses to students in other majors, minors and clusters. Description The department offers both a Bachelor of Science and a Bachelor of Arts degree. In connection with the transition from Ricks College to BYU-Idaho, all communication associate’s degrees were discontinued with the agreement that existing students could either finish their associate’s degrees or transfer to the baccalaureate programs. The department’s program is based on a set of core classes complemented with five areas of study: Advertising, Broadcasting, Journalism, Organizational and Public Relations. The department’s practicum organizations include radio and television stations, newspaper, CD/DVD yearbook, video production unit, and organizational, public relations and advertising agencies. The department services General Education with two courses which fill the Basic Skills category: Public Speaking Education Program and Its Effectiveness and Interpersonal Theory and Practice. Students may also elect to minor or organize a cluster in Communication. Recent analyses have shown that approximately 40 percent of the student credit hours delivered in Communication courses are taught to non-majors. The department has 13 full-time, permanent faculty members with one additional full-time, temporary slot allocated to it each year. A 14th full-time faculty position has been approved to begin in January 2004. Two full-time faculty members hold doctorate level degrees and two more anticipate receiving their doctorates by summer 2004. The other full-time faculty members hold master’s degrees. Most of the full-time faculty members have previous professional experience in the area(s) they teach. The department is housed in the newly constructed Spori Building. There are nine available classrooms and a 170-seat auditorium. The building also includes a modern newsroom, full-function broadcast studio and four nonlinear AV editing rooms. The department also benefits from the two-year-old Radio Services Building, a facility housing the two Community Relations-operated radio stations, where communication students work and serve practicums. Significant Changes Most of the considerable changes experienced in the last four years have come about because of launching a new four-year program, designing facilities in a new building and carrying out a program without a permanent home. The department is coping with an explosion in its number of majors. Between January 2001 and June 2003 the number of majors grew from about 350 to almost 800. The new four-year status resulted in the addition of 24 new courses, with other existing courses combined or significantly altered. The first cohort of students is scheduled to graduate with bachelor’s degrees in April 2004. Since 1999 three new faculty positions have been added, one each in advertising, public relations and media law and ethics/media management. The radio station, formerly operated by the department, has been transferred to the University’s Community Relations division. The department assumed responsibility for producing the school’s yearbook on CD and DVD. The University created a student communication agency to benefit the school and provide a public relations practicum for communication students. The Scroll newspaper agreed to take over publication of the University Telephone Directory in 2001, and the newspaper also converted from a tabloid to broadsheet format. Education Program and Its Effectiveness Analysis and Appraisal The department’s four-year programs were developed through a lengthy, careful, collegial process that invited considerable input from professional practitioners in the respective fields. The course of study provides repeated instruction and training in foundational communication skills through a common core, supplemented by specialized courses that each represent a distinct skill dimension. Students have ongoing opportunities to apply skills in realistic practical settings. The department’s strength lies in its faculty. They are student-centered and known for teaching excellence. Recently, teacher evaluations have not been as high as they were previously due to preparing new classes, the increasing enrollments in the major and sometimes marginal facilities. Faculty members maintain active involvement in academic/professional organizations and regularly attend conferences. They have recently been involved in authoring textbooks, presenting seminars, producing documentaries, the inner city program, radio announcing and writing for newspapers. One area of concern is that the faculty’s area of specialization is somewhat out of balance with projected future needs in the department. The department is in particular need of teachers to teach writing and visual media, in addition to specialized courses in advertising and public relations. With the limited number of faculty hires available in the next five years, some faculty members will need to prepare to teach and work in areas outside of their specialization. 6.11 Department of Child and Family Studies Purposes The central aim of the Department of Child and Family Studies is to teach the eternal nature of the individual and family that will lead to the development of strong individuals, marriages and families. The guiding framework in curriculum development and teaching is “The Family: A Proclamation to the World.” The department aims to provide experience for majors to become familiar with established scholarly theories, research findings, and practical application in the discipline of child and family studies, and prepare students for employment in preschool/childcare settings and organizations serving children and families. The department strives to serve students with practical as well as academic guidance in the areas of marriage, parenting and service to families in the broader community. Standard 2 81 Description The department offers two programs for majors: Bachelor of Science or Bachelor of Arts degree in Child Development and an Associate of Applied Science degree in Professional Preschool Education (PPE). The department offers three minors to complement integrated majors offered by other departments. The courses in the minors are intended to teach the best of child and family scholarship within an applied, gospel-oriented perspective. The department also offers a number of family skills courses to enrich clusters and as electives. There are ten full-time and two permanent part-time faculty members in the department. Three of the full-time faculty currently hold doctorate degrees, two have completed all doctoral course work, and five have Master’s degrees. Three faculty members have degrees in therapy. One faculty member is a Certified Family Life Educator. Faculty years of experience teaching at the college/university level range from eight years to 33 years, with a total combined experience of 216 years. Three certified Madison School District personnel also serve part-time with the Professional Preschool staff as early childhood/special education teachers and speech and language consultants. The department is supported by a 3/4 time secretary and three part-time secretaries. Classes in the department are taught primarily in four classrooms in the Clarke Building. Each of these classrooms is equipped with a multimedia instructional center. The preschool facility includes two furnished preschool labs, a kitchen, two resource/storage rooms, a student workroom, and two outdoor playgrounds. Adjacent to each preschool lab is an observation booth where students, faculty, and parents of children can observe the preschool laboratory unnoticed. Significant Changes In response to comments in the last accreditation report, the department is participating in the universitywide assessment and outcomes program. In addition, the recommendation that the department “identify an appropriate human relations course for Professional Preschool Education,” the campus \General Education Committee has approved Child Development as meeting the Basic Education requirement in the PPE degree. New courses are being taught or are being developed to accommodate the curriculum of one new bachelor’s degree, three new minors, and to provide service courses for students taking clusters or individual courses in the department. The department proposed and received approval for a specialized bachelor’s degree in Early 82 Standard 2 Childhood/Special Education (ESCE). The program has been moved to the newly formed Department of Teacher Education; however, the department continues to teach courses included in the ECSE major. To reflect the department’s increased emphasis on children as well as on marriage and family, the name of the department was changed from the Department of Family Science to the Department of Child and Family Studies. No new Family Science majors were accepted after the summer of 2002. Of the 174 Family Science majors in the Fall semester of 2002, 116 of them graduated, 14 changed majors and 24 left the University (some transferred to other schools to continue their studies). Currently, 56 students are in the PPE program. There are currently about 100 majors in the Baccalaureate degree program in Child Development. About one third of these are returning students. The first graduates in the major are projected for April 2005. The number of classrooms exclusively dedicated to use by the department has increased from three to four. Computer technology has been constantly improving as each faculty member has adequate computer equipment and Internet access. The last of the department’s four classrooms was updated with enhanced teaching technology in the summer of 2003. Supplemental audiovisual equipment, videos, CD’s, and technical assistance is available through Media Services. The Preschool facility has recently been upgraded in lab furnishings, playgrounds and staff workroom. Analysis and Appraisal In response to the emphasis placed on assessment by the University the department is making every effort to methodically assess teaching outcomes. An assessment handbook has been created and provided to teachers. The preschool laboratory has been awarded national accreditation by the National Academy of Early Childhood Programs, a division of the National Association for the Education of Young Children. Faculty members strive to integrate and apply the principles contained in The Family: A Proclamation to the World to their courses while maintaining strong academic and scholarly bases in their teaching. This effort is particularly apparent in the development of the applied minors. The minor courses assist students in forming and maintaining strong families. The department receives strong financial support evidenced by the availability of technology, adequate facilities for teaching and funds for professional development. Faculty members are given the opportunity to re- Education Program and Its Effectiveness tool during professional development leaves. Funds are available to allow the faculty to belong to professional organizations and to attend conferences and meetings. Faculty members in the department consistently perform well in teacher evaluations. Recent faculty evaluations show instructor ratings of an average of 5.93 with 7.0 being the maximum. This compares with an average of 5.59, the college average, and 5.78 as a University average. Overall ratings of department courses are 5.55 of 7.0, as compared with the college and University averages of 5.39. Regular monthly inservice meetings are offered by the department and are well-attended. Faculty areas of emphasis are being developed and faculty members are striving to develop the necessary expertise to teach upper division courses 6.12 Department of Computer Science and Engineering Purposes The department supports the mission of Brigham Young University-Idaho by building Christian values in students along with academic excellence. Students are trained to solve problems by combining scientific knowledge, logical thinking and engineering methods. In an effort to produce graduates highly recruited by industry the department seeks to prepare students to enter a variety of computer-related careers and to show them how to be successful by continuing to learn and serve others. Toward this end the department seeks to hire and retain faculty who are examples of faith, intellect and character who can cultivate the same traits in students. Description The department offers two bachelor’s degrees: B.S. in Computer Science and B.S. in Computer Engineering, and an associate’s degree: A.A.S. in Electronics Engineering Technology. The Electronics Engineering Technology program is the only one in the department that has been accredited by ABET [American Board for Engineering and Technology]. This program has been continuously accredited since 1970. Each degree program has specific desired outcomes which prepare students to apply knowledge of mathematics, science, engineering and computer fundamentals. Course work stresses the importance of working in teams, communicating effectively and understanding ethical responsibilities. The department also teaches courses which service both the general education component of the University’s requirements as well as providing elective classes for other departments. Education Program and Its Effectiveness There are currently eight full-time faculty members with a ninth to be added in January 2004. Three of the faculty members hold Ph.D. degrees with the remainder holding master’s degrees. The three faculty members most recently hired were required primarily to build the Computer Science and Computer Engineering programs. Industrial experience is an important element of faculty qualification to teach in the department. The department is supported by a half-time secretary. State-of-the-art facilities house the operations of the department which include four large classrooms, various labs and office space for all faculty. Additional classrooms and laboratories are available in the building to be shared with other departments. Significant Changes The department was formed in January 2003 from the Computer Science Department and the Computer Engineering and Technology Department. Both programs share faculty and facilities to a great degree. For example, Computer Science and Computer Engineering majors take the same classes during their first year. In June 2003 the department had 400 students. Table 24 shows the number of students in each of the department’s program offerings. The minimum qualifications for faculty members are a graduate degree in engineering or computer science, and five years of industrial experience. Most of the faculty members have qualifications which exceed the minimums. Faculty members possess adequate expertise in the areas offered by the department. Five members of the department’s faculty have continu- Number of Students in Degree Programs Number of Students Major BS in Computer Science 224 BS in Computer Engineering 89 AAS in Computer Systems Technology 53 AAS in Electronics Engineering Technology 34 _____________________________________________ Table 24 Standard 2 83 ing faculty status. With the expected new hires, about one-half of the department will be working toward continuing faculty status. The budget has been increased with the combination of the two departments to a level adequate to fund the operation of the department. It is anticipated that the other programs of the department will be ABET accredited within three to four years. An industrial advisory committee for the technology program already exists, but has been underutilized. A committee to advise the Computer Science and Computer Engineering programs has been formed and has had its first annual meeting. Analysis and Appraisal Members of the department feel that they have successfully merged two pre-existing departments, that the department is unified and moving toward accomplishing its central aims. As has been mentioned, the Electronics Engineering Technology program is accredited by ABET. Both the Computer Science and Computer Engineering programs have been designed with ABET accreditation in mind. Professional development is very important to the department’s faculty. It is estimated that computer professionals must spend 20% of their time in professional development just to keep pace with changes in the industry. In light of the teaching load required of the faculty, it is difficult for them to devote this much time to professional development. Even so, student ratings of the department’s faculty are among the highest in the college. The faculty is known for its accessibility to students and high quality advising of students. The facilities are new and adequate to meet the department’s projected needs. Outdated lab equipment is scheduled for replacement. Students in the department receive assistance from courses in both the math and various science departments. Both of those departments have made some changes in their courses to accommodate students in the Computer Science and Engineering Department. The department seeks to measure its effectiveness through analysis of course grades, student evaluations of faculty, faculty program committees and feedback from the advisory committees. The department works closely on an annual improvement program with its advisory council. Students have been placed with leading companies in the industry and employer evaluations have been positive. While none of these evaluative techniques is effective alone, when combined they provide a broadbased feedback system. 84 Standard 2 6.13 Department of Dance Purposes The Department of Dance provides opportunities for students to develop artistically, intellectually, physically and spiritually. This central aim is accomplished through discipline, the art of dance, the desire to emphasize gospel principles, personal integrity, individual enrichment, and sensitivity to multiple perspectives. The department strives to prepare and challenge students to be independent thinkers, serve the community and make artistic efforts that reflect a richly complex and diverse global perspective. Students who graduate with a minor in dance will have a solid foundation for further study of dance, as well as careers in performance, choreography, teaching and service. Description Minors in dance receive training in dance technique, performance, choreography, history, production, teaching methods and education. The department offers over 30 different courses in 50 sections each semester. Students are involved outside of class with floor shows for dances, halftimes at athletic events, classes, community congregations and other events on and off campus. The department sponsors over 10 productions a year. Many of these events have over 100 students participating and performing to a collective audience of over 28,000 students and community patrons. In addition, tour groups each summer perform for thousands more in church and civic venues. Students in the program are involved at every level. The department works closely with the departments of Music and Theatre in providing choreography and students for productions. Facilities are well equipped and include a 900-seat auditorium and stage, a 500-seat drama theater and stage, two ballrooms and several dance studios. The department has four full-time faculty members and several are part-time. All four full-time faculty members hold master’s degrees and the part-time faculty members all have bachelor’s degrees. Faculty members are active in national and international dance organizations. In addition to its faculty, the department has a part-time costumer and a part-time secretary. Significant Changes The department addressed concerns about gender balance when a retiring male faculty member was replaced with a female. There are now two male full-time faculty members and two female. Three of the four full-time faculty members have recently received their master’s Education Program and Its Effectiveness degrees and have attained continuing faculty status. In the performance areas the opportunities for student choreography have been increased by the addition of CDT Outreach, Back up Ballroom Company, All Girls Competition Clog Team and Student Directed Ballroom Teams. Additional funds have been allocated for the costume shop, faculty professional development and storage facilities. Analysis and Appraisal In fulfilling its central aims the department works closely with the Music and Theatre departments. The arrangement is beneficial to students who participate in staging various productions as well as to those who watch them. Department productions are enhanced by having tbeir own costume shop and costumer. The department takes students to national workshops and festivals which expose students to students from other schools and to dance professionals. The department believes that its facilities are adequate to house classes and performances. Faculty performance is strong as faculty members continue to receive high ratings from students. The respective strengths of the faculty members combine for the overall benefit of students in the department. 6.14 Department of Economics Purposes The Department of Economics is dedicated to upholding Brigham Young University-Idaho’s four-fold mission and the accompanying guiding principles, and by incorporating them into the department’s central aims and objectives. The department continually strives to create an atmosphere that will nurture spiritual, academic and social success for both students and faculty members. Economics students develop problem-solving and analytical skills that can be applied in both professional and personal settings. The department fosters an environment that values critical thinking and love of learning, and students can use these skills long after they leave Brigham Young University-Idaho. Economics students are prepared to enter the workforce upon graduation because they understand the workings of the economy and will be taught the tools necessary to make a positive contribution to their employer and to society. The economics faculty provide high quality instruction by being well-prepared, innovative and involved in professional development activities. They provide valuable hands-on or real-life experiences to enhance classroom instruction and to help further the students’ understanding of economics. All faculty are Education Program and Its Effectiveness dedicated to providing the support necessary to improve instruction, create a dynamic learning environment and to motivate and encourage students. Description The department offers a minor in economics and a minor in economics education (secondary education majors only). Beginning fall semester 2004, the associate’s degree will be phased out and the department will offer a Bachelor of Science degree and a Bachelor of Arts degree. According to the University’s timetable, qualified students will be able to graduate with a bachelor’s degree in economics as early as winter semester 2005. The bachelor’s degrees in economics have been designated as integrated majors. In addition to the general education requirements, integrated majors at BYU-Idaho require 45 credits within the major core and a complementary minor or two clusters. The economics core requirements have been designed to meet nationally accepted curriculum standards while allowing students the flexibility of choosing concentration areas that will best prepare them for their desired occupations. Concentration areas currently being offered include general economics, pre-MBA, pre-law, international, financial, agriculture, job ready, and public choice. Together with an academic advisor, students choose one of the above areas of concentration and a complementary minor or two clusters. At the present time the department staff is comprised of seven full-time faculty members, one adjunct faculty member, one part-time office assistant, and approximately eight to ten student lab assistants and graders. The small size of the department allows for many faculty interaction opportunities, both on and off campus. Furthermore, the small size requires that the staff members operate as a team. Among the full-time faculty members, four have terminal degrees in economics or agriculture economics, one has a doctorate of education and is currently serving as dean of the College of Business and Communication, and two have master’s degrees in economics. Faculty members belong to professional organizations and regularly attend the associated annual meetings (e.g., American Economic Association, American Agriculture Economic Association, and Western Economic Association). Although BYU-Idaho’s primary focus is on quality teaching, there are some limited opportunities for research particularly in areas related to the scholarship of teaching and learning. Even with heavy teaching Standard 2 85 loads of four to five sections per semester, members of the economics department faculty have presented papers at conferences, conducted local and regional economic impact studies, and written articles published in peer-reviewed journals. department level, economics majors continue to be advised by the chairman. Other faculty members continue to advise business students as part of the department’s service requirement; however, much of the freshman and sophomore advising is now done by student peers within the college’s advising center. This change has significantly improved the quality and consistency of the advising received by students within the college. Furthermore, this change allows the faculty to spend more time in career advising and less time in class scheduling. The department’s support facilities and services are first rate. Each of the two classrooms assigned to the department is equipped with a multimedia projection station. The dedicated economics computer lab with 41 computers and a teaching station is available for both student lab work and classroom instruction. As noted above, the Economics Department is scheduled to offer both Bachelor of Arts and Bachelor of Science degrees with junior-level classes beginning fall semester 2004. The first graduates are expected as early as winter 2005. As part of the transition from offering only an associate’s degree, curriculum is being developed for sophomore, junior, and senior classes. In order to maintain the current level of service classes offered to the college and to facilitate the new economics courses, one additional faculty member will be hired for fall 2004 with the particular area of interest to be determined at a later date. Significant Changes The 1999 accreditation report suggested that more funds be made available for the purchase of periodicals in the library. Since 1999, the Economics Department, in conjunction with library personnel, has established a program to increase and improve the library’s economics holding. This began in 2002 with a faculty member traveling to a variety of northwest colleges and universities to review their economics library holdings. Another suggestion was related to improving advising. At the Student Ratings of Faculty School Year Department Fall Winter College Fall Winter University Fall Winter 1997-98 5.43 5.65 5.65 5.62 5.77 5.72 1998-99 5.33 5.21 5.75 5.42 5.84 5.87 1999-00 5.44 5.87 5.87 5.78 5.86 5.84 2000-01 5.39 6.02 5.68 6.10 5.81 5.79 2001-02 5.44 5.36 5.52 5.68 5.81 5.79 2002-03 5.07 5.63 5.54 5.50 5.71 5.70 _________________________________________________________________________________________________ Table 25 Number of Economic Majors and Econ Graduates by School Year Year 02-03 01-02 01-00 99-00 98-99 97-98 Fall 23 13 11 12 9 20 Winter 29 14 14 15 15 16 Graduates NA 7 6 8 5 8 _________________________________________________________________________________________________ Table 26 86 Standard 2 Education Program and Its Effectiveness Analysis and Appraisal Overall, the department offers quality teaching across the economics curriculum. This is evidenced by student instructor evaluations that are typically in the very good to excellent category (see Table 25). These ratings are particularly encouraging given the fact that economics is viewed by many students as one of the more difficult subjects on campus. It is also important to note that teaching quality has been achieved with departmental student/faculty ratios that have historically been 5 to 10 students higher per class than overall University levels. In the 2002-03 academic year, the department average was 41.3 students per faculty member while the University average was approximately 25.4 students per faculty member. In the past the department has offered honors courses at the principles level and is committed to offering these classes again as part of the economics program. While the quality of the faculty within the department is outstanding, the department is committed to improving the quality of teaching through continued professional development opportunities and training. New hires within the department must be academically and professionally qualified individuals of unquestionable character who are also excellent teachers. Furthermore, the department is committed to fostering a research culture as it relates to the scholarship of learning and teaching economics. The number of students enrolled in both lower and upper division economics courses continues to grow as does the number of students seeking a degree in economics (see Table 26). Presently there are 29 economics majors at the University with six of them pursuing an associate’s degree and the remainder seeking the upcoming bachelor’s degree in economics. After the full bachelor’s of economics degree is in place, the associate’s degree in economics will be phased out. With minimal recruiting effort, the department has seen significant interest in the economics program. Economic majors over the last five years have had a mean GPA. of 3.36 and a median GPA. of 3.47. 6.15 Department of English who take English courses: those filling general education requirements and English majors. The department contributes to the General Education program by offering composition and letters courses that develop writing and reading competency and literary appreciation. The department’s major programs are comprised of the English Core and one of four emphasis areas: teacher education, literary studies, professional writing and creative writing. The English Core affords an intellectual foundation in three areas and culminates with a capstone experience: Critical Writing courses teach students to manage the composition process, express themselves with clarity and precision, develop critical thinking and reading skills, research and document sources, and understand the varied purposes for communication in relation to audience. Literary Analysis courses introduce students to literary movements, national literatures, traditional literary forms, prominent authors, cultural contexts, and critical theories. Rhetorical Theory courses lead students to an understanding of reading and writing processes that inform skilled and efficient communication. The Capstone course encourages students to integrate the Core experience, to articulate a personal philosophy of ethics, and to create a portfolio reflecting their best writing. In addition to serving students, the English Department strives to foster teaching excellence and scholarship among department members and to assist the larger University community to establish writing as a significant part of all academic curricula. Description Approximately 500 students are declared English majors. Seventy-four percent of all majors are women; twenty-six percent men. Fifty-nine percent of all majors are in the English programs, while forty-one percent are in the English Education programs. Table 27 breaks down the number of majors within each degree. Purposes All majors will complete the English Core and then select one of four emphases: The English Department provides students an opportunity for significant intellectual and spiritual growth, career preparation, and personal development. Desired outcomes differ according to the two groups of students Teacher Education (the required emphasis for students majoring in English Education or English Education Composite) focuses on educational theories and methods Education Program and Its Effectiveness Standard 2 87 Breakdown of English Majors by Degree Women Men GPA BA English 123 57 3.3 BS English 81 28 3.2 BA English Education Composite 70 18 3.4 BS English Education Composite 19 6 3.2 BA English Education 5 3 3.5 BS English Education 63 15 3.2 _____________________________________________ Table 27 for teaching literature and composition. Course work also includes the Teacher Education core, which is required of all secondary education majors. This emphasis culminates with a semester-long teaching practicum. Teacher Education prepares students to become professional English teachers for grades 6-12 in Idaho and 42 other states. Literary Studies (an option for English majors) focuses on the interpretation and appreciation of literature from the perspective of several critical theories. Course work includes British and American literary history, genre and author studies, ethnic and world literature, and rhetorical and literary theory. It culminates with a focused exploration of literature within a cultural context, such as myth, philosophy, art, or history. Literary Studies prepares students for graduate study in English or other professional programs. Professional Writing (an option for English majors) focuses on writing, editing, and document production. Course work explores technical communications, business writing, publication design, computer applications, and editing. It culminates with a hands-on experience drafting, editing, and preparing texts for publication (e.g., books, manuals, newsletters, brochures, and reports). Professional Writing prepares students to work as writers or editors in fields such as business or industry. Creative Writing (an option for English majors) focuses on writing original works of poetry, fiction, drama, and non-fiction. Course work includes the study of literary genres and creative writing within a workshop 88 Standard 2 setting. This emphasis culminates with an opportunity to assemble a portfolio, submit works for publication, and to edit and publish Outlet, an award-winning student literary journal sponsored by the department. Creative Writing provides a springboard into the world of freelance writing and publishing. The department also offers two English minors, one focused on English education; the second, on literature and rhetorical studies. English Department courses serve the General Education curriculum and other departments in three ways. During a typical semester, the department offers approximately 65 sections of College Writing, a freshman writing course required of all students; 65 sections of advanced writing courses tailored to the student’s specific major; and a variety of introductory literature courses, totaling approximately 45 sections. The department is comprised of 55 full-time and adjunct faculty members who teach about 210 classes each semester (44 distinct courses). Of the 36 full-time faculty members, eight have doctorates and six are pursuing doctoral degrees; all have completed master’s programs. Nineteen adjunct faculty members teach approximately 44 percent of freshman writing courses and 12 percent of the advanced writing courses. Adjunct faculty average eight years teaching experience. Eleven have master’s degrees, and seven are engaged in graduate work. The English Department taught 31,186 student credit hours during the 2002-2003 academic year. This figure represents approximately 10,400 students and an increase of about 3,200 student credit hours since 1999. The department reached 97 percent of its fall 2002 student credit-hour target; 86 percent of its winter 2003 target. This decline may be explained by the department’s need to offer 28 major courses. In some cases, these courses have not yet reached maximum enrollment. Located in the Smith Annex, the English Department office furnishes stations for two secretaries. Two adjacent workrooms house the department library, supplies, copy machine, computer, scanner, facsimile, printer, and monitor. The department employs one full-time secretary and eight student assistants. The department has two lab classrooms, with a total of 48 computer stations. Significant Changes The transition from a two-year to a four-year program has presented significant challenges. In 1999, Ricks Education Program and Its Effectiveness College offered an Associate of Arts in English, with a total of 164 declared majors. With the transition to Brigham Young University-Idaho, the department now offers six distinct bachelor’s degrees, with approximately 500 majors currently enrolled. Course offerings have also increased. As a two-year program, the department taught 16 distinct courses, with 12 courses for majors. Currently faculty members teach 44 distinct courses, with 28 of these being 300or 400-level major courses. Including service courses such as freshman and advanced writing, the department currently reaches approximately 5,000 students during a typical fall or winter semester; and 1,950 students during the 2003 summer term. The increased number of students and variety of courses offered places great demand on the department faculty. Despite a 300 percent increase in English majors, the department’s full-time faculty has only had a net gain of one. Additionally, the faculty must teach new, upperdivision courses. As a result, changes in the department primarily focus on alleviating the increased demands on the faculty. The department encourages faculty members to use three-credit leaves and sabbaticals to allow time to develop these more demanding 300- and 400level courses. Analysis and Appraisal Assessment of the department is based on the 1999 Self-Study and recommendations from the Northwest Association of Schools and Colleges Commission on Colleges. Using these tools, as well as our own observations, we have also identified areas for continued improvement and department strengths. Recommendation 1: Assessment and Student Outcomes To improve curriculum assessment and evaluating student outcomes, the department has implemented a three-phase evaluation. Phase 1: In 2001, the English Department organized committees to review each segment of the curriculum. Committees clarified objectives for all English courses, outlined effective teaching strategies to achieve these objectives, and determined appropriate assessment methods. The department’s work is reported in Draft #4 of the Assessment Workbook, the product of a two-year project involving all full-time and several adjunct faculty mem- Education Program and Its Effectiveness bers. The Assessment Workbook is available to the department faculty and serves as a standard for all courses. During Phase 1 of the student outcomes evaluation, the English Council determined that two emphasis areas within the English program did not have the rigorous course offerings the Council deemed appropriate. While the Teacher Education Emphasis provided a student teaching experience and the Literary Studies Emphasis provided a challenging sequence of critical theory and cultural studies, no such culminating experience was available to the Professional Writing and Creative Writing Emphases. After several lively debates, the Council agreed upon and submitted to Academic Council a proposed curriculum change that provided all emphasis areas a rigorous culminating course which encouraged students to apply practically the skills acquired within their chosen emphasis. Phase 2: During fall semester 2003, committees gathered course materials in their assigned areas (e.g., syllabi, course assignments, assessment tools, examples of graded work), as well as teacher- and student-self assessments. Using these materials and the standards outlined in the Assessment Workbook, committees answered the following questions: 1. Are established course objectives incorporated into the given course? 2. Are teaching methods meeting course objectives? 3. Do assessments accurately measure a student’s progress toward course objectives? 4. Do courses in this area meet established aims? In addition, all English majors are participating in an exit survey, assessing their major experience. Committees are scheduled to submit their findings and recommendations to the department chair by January 2004. Phase 3: By February 2004, the department chair will review committee findings, prepare a written document, and report to the dean and department faculty. Faculty members will be encouraged to make necessary course modifications to harmonize course objectives, teaching methods, and assessment strategies. Recommendation 2: Gender Balance Of the 55 department faculty members, 30 are men; 25 are women. Full-time faculty members include 25 men and 11 women. The adjunct faculty is comprised of 14 Standard 2 89 women and 5 men. In the last three years the ratio of new hires has been equal: 50% men and 50% women. Recommendation 3: Interaction Between New and Seasoned Faculty The English Department presently seeks to integrate its faculty in a number of ways. Newer and veteran faculty members serve together on the English Council and on department committees. Semester retreats at the Teton Leadership Lodge involve very nearly all full-time faculty and many of the adjunct faculty. Socials and “backroom” luncheons also encourage interaction. New teachers are assigned a mentor, which not only assists them in course development, but also fosters friendship among the faculty. Recommendation 4: Faculty Burnout Burnout remains a serious concern. However, department efforts to address burnout include the following: Discouraging Overloads: Inevitably an overload is a composition course, boosting the total number of writing students from 75 to100 and the resulting paper load from at least 1,500 to over 2,000 pages of student writing. This load is in addition to the teacher’s literature students. At present only one teacher has been assigned an overload in response to an emergency scheduling issue. Reducing Teaching Load: Full-time faculty may apply for three-credit releases to pursue curriculum development and other projects benefiting students and faculty. Nearly all eligible faculty members have sought and been granted project requests for 2003. Providing Sabbaticals and Professional Development: Faculty members may pursue sabbatical leaves to work toward advanced degrees or to prepare to teach new courses. Four of the faculty will have received sabbatical leaves during 2003. They may also refresh their teaching through professional development. Funds are available to travel to professional conferences. Offering Variety of Teaching Opportunities: Faculty members have the opportunity to teach a variety of courses, in order to reduce monotony with consistently repeated courses. Evaluation of teacher performance consists of the following: • 90 The department follows the University’s procedure for evaluating each pre-CFS faculty member: mentoring, ongoing classroom observations, peercommittee reviews, portfolio presentations, student evaluations, chair and dean interviews. Standard 2 • The department follows the University’s practice of reviewing post-CFS faculty members each third year. Review includes peer, chair, and dean classroom observations, self-appraisals for stewardship reviews, as well as chair and dean interviews. • The department chair reviews carefully and responds to each teacher’s student evaluations. For 2003, the English Department faculty received an overall instructor rating of 5.81 (Very Good) in a 7point scale; the University’s average is 5.78. These statistics suggest that faculty members have chosen their occupations because they enjoy association with students and care about student development. The department seeks improvement in the following areas: • A better way to serve students of diverse academic skill-levels. • A more effective method of student placement. • A standardized curriculum, especially for multiplesection courses. • Additional forums to exchange ideas among English faculty. • Faculty awareness of advising issues. • Additional strategies to reduce English faculty burnout. 6.16 Department of Foreign Language Purposes In addition to traditional foreign language academic goals and objectives as outlined and promoted by the traditional university curriculum, the Foreign Language Department feels strongly that foreign language study should also focus on and fulfill an ever increasing need within our American society to reduce ethnocentrism and to make University graduates more acutely aware of foreign peoples, cultures, histories and civilizations. Foreign language study begins the process of understanding the beauty of such differences and, when assimilated, results in a more meaningful and betterrounded University graduate. As such graduates mature and move out into the mainstream of society, they see far beyond their own borders and become what is often referred to as “world citizens.” Such people build Education Program and Its Effectiveness bridges of understanding between and among societies rather than the traditional walls of prejudice and misunderstanding. Description The Foreign Language Department serves a large number of students by offering a variety of first- through fourth-year language and literature courses in Chinese, French, German, Russian, and Spanish. A B.A. degree may be earned in Spanish Education, while minors in education are offered in all five languages. Non-education minors may also be earned in all five languages. For those seeking either an Associate or Bachelor of Arts degree in other disciplines, an eleven-credit, threecourse foreign language sequence is offered in all five languages. An additional second-year, three-hour Portuguese literature course is designed primarily for returned Portuguese-speaking missionaries who have earned eight hours of Portuguese credit by exam. The Foreign Language Department is comprised of twelve full-time faculty members: five in Spanish, two each in French, German and Russian, and one in Chinese. A second tenured Chinese hire has been approved, and the position will be filled for fall 2004. The fulltime faculty is augmented each semester by as many as ten adjunct faculty members who teach primarily firstyear introductory language courses in Chinese, French, German, and Spanish. Such adjunct teachers play a valuable and important role by allowing full-time faculty to focus more heavily upon upper-division course development and refinement. This is especially important as the University transitions steadily into its new role as a four-year institution. With continuing increases in student enrollments across the entire campus over the past several years, foreign language facilities remain constrained but adequate. The department presently has six classrooms dedicated solely to foreign language instruction. As might be expected, they are fully occupied throughout the entire academic day. Facilities within the classroom are adequate and are continually being updated. Presently, five of the six classrooms have been upgraded with the latest computerized sound and projection equipment, and the remaining two classes are scheduled for upgrading. Significant Changes Since the accreditation of 1999, significant changes have occurred within the Foreign Language Department. Most significant has been this institution’s transition from a two-year junior college to a four-year university. This has had a major impact within the Foreign Lan- Education Program and Its Effectiveness guage Department as long-standing faculty members accustomed to a two-year curriculum have had to upgrade, rethink, and then develop third- and fourth-year courses. Now, in our second full year of university status, steady progress continues to be made. Almost all courses in our four-year offerings have now been taught at least one time, and, based on limited student evaluations of these courses, it appears that quality has improved. During the past two years, a significant amount of effort has been expended by the Spanish faculty within the Foreign Language Department to ensure our new Bachelor of Arts degree in Spanish education would be in compliance with requirements for Idaho State Teacher Certification privileges. This has required the department to meet sixty-one state standards referred to as “performance indicators/goals.” Considerable planning has been necessary to guarantee that the standards are met, but also in outlining how to assess their successful accomplishment and thus ensure desired goal-oriented learning had indeed taken place. In October 2002, the Spanish education program and materials were examined by a state representative who granted the department provisional certification privileges. Full certification can come only after all required classes have been developed and the four-year degree fully implemented and completed by Spanish education majors. As might be expected with the advent of a four-year university, foreign language enrollments have consistently and continually risen. During the 1998/99 school year, when the last accreditation as a two-year educational institution was held, foreign language student credit hours for that school year stood at 5,281. These enrollment figures represented an overall increase of nearly 23 percent from the same time period two years prior, in 1996/97 (4,085). Four years later, during the 2002/ 03 school year, foreign language enrollment figures had risen to nearly nine thousand student credit hours (8,908), a nearly 41 percent increase over the 1998/99 totals. Every indication suggests that enrollments in foreign language courses will continue to rise over the next several years. In the 1999 Accreditation Committee Evaluation Report, an exception within the Foreign Language Department was noted regarding the lack of a foreign language laboratory. It was suggested in the report that such a laboratory be a goal for the department. Since that time and those comments, however, an increasingly growing philosophy within the foreign language profession and within this department has arisen, and at many universities the focus is presently no longer on the development of such language laboratories. State-of-the-art textbooks, coupled with ever increasing Internet offerings, Standard 2 91 allow the student at his or her home computer to accomplish almost everything that previously was done in the foreign language laboratory. Student Ratings of Faculty Department College Of Of Foreign Language BYU-Idaho Languages & Letters Analysis and Appraisal Faculty members within the Foreign Language Department are both competent and experienced. A significant portion of faculty time is spent in advising and assisting students. Special relationships between students and faculty can be and are developed through such service, and the results from such activities go far beyond educational material covered and time spent in the classroom. Our primary focus is therefore strongly student directed with the sincere hope that a “life will be touched and lifted” as well as a “mind educated.” When the former occurs, the mind is always affected and behavior is changed. This generally results in “life-long learning.” To assess at least one aspect of the educational success the Foreign Language Department has been achieving, student evaluations are consistently administered near the conclusion of selected foreign language classes to evaluate student perception of three general areas: course objectives, instructor competence, and character values students feel they have gleaned from the class. An analysis of student evaluations administered over a six-year period between the 1997/98 and 2002/03 academic school years reflects the following interesting findings displayed in Table 28. The student rating scale ranges from a low of 0.0-2.5 (poor) through 3.5-4.5 (good) to a high of 6.5-7.0 (exceptional). All instructors within the Department of Foreign Languages receive student evaluations on a regular basis. New faculty members who have not yet achieved tenure, or as it is called at this institution “continuing faculty status” (CFS), are evaluated by their students each and every semester for a period of four years. The caliber of such evaluations plays a significant role in determining the awarding of CFS to new faculty members. Classes taught by faculty members with CFS are evaluated every three years. This process ensures that the quality of teaching within the faculty remains constant and high. The Foreign Language Department continues to be in a state of flux primarily as a result of the transition from junior college to university status. As one might expect, the requirement to develop third- and fourth-year courses over a relatively short period of time has put considerable stress on the foreign language faculty. Viewing the faculty as a whole, our twelve full-time faculty members are all well-trained, highly qualified, and most importantly, highly motivated. Despite the pressures of the transition and heavy teaching loads, there appears to 92 Standard 2 1997-1998 Fall 6.05 5.70 5.77 Winter 5.78 5.69 5.72 Fall 6.20 5.67 5.84 Winter 6.06 5.86 5.87 Fall 6.24 5.77 5.86 Winter 6.40 5.95 5.84 Fall 5.63 5.72 5.81 Winter 6.22 5.73 5.79 Fall 5.97 5.41 5.81 Winter 6.35 5.63 5.79 Fall 6.08 5.84 5.71 Winter 6.06 5.84 5.70 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 _________________________________________ Table 28 be very little, if any, faculty burnout. This must logically be attributed to the “spirit of place.” BYU-Idaho is considered by all of its foreign language faculty to be the “ideal” university with regard to work environment, administration support, and overall job satisfaction. Without question, it is our belief that this University has some of the finest, most highly motivated students who have the same high standards, moral philosophy, and general outlook on life as does the faculty. This comes about because of the same basic religious beliefs held by faculty and students. Regarding the two five-year goals of the department, professional development and curriculum development, there has been a great deal of unplanned slippage and delays. The department’s emphasis on curriculum development had to be basically put on hold in 2000 when the announcement was made by church leadership to make Ricks College a four-year university. Education Program and Its Effectiveness This monumental change resulted in great excitement but required that academic focus be shifted from our curriculum development goal to an almost consuming emphasis on the development of third- and fourth-year foreign language courses. One year later, on September 11, 2001, a similar situation arose with regard to our professional development goal which was to focus on increased faculty summer abroad study to improve overall language capabilities and foreign culture awareness. The terrible events of that day forced our department, and all Americans, to critically evaluate the need for and justification of such foreign travel. Such travel plans have continued to remain tenuous because of the subsequent Iraq invasion, worldwide terrorist threats, and a variety of other unsettling world situations. It is the hope of this department that within the next year our faculty will be able to restructure and resume our focus on the latter two five-year goals: professional development and curriculum development. Much, however, will be dependent upon the overall world situation. The department’s central aims complement the University mission statement of building testimonies by teaching how science relates to revealed truth. The basic premise is that God created the earth and geology attempts to explain what process he used to accomplish this. Truth may come from many sources. Geology majors are prepared for employment or graduate school by completing the curriculum which is composed of courses that are required at any four-year institution. Research involving students will be an important part of student and faculty preparation. Student use of computers is encouraged: word processing for assigned papers and reports, the library and Internet for sources, media presentations in classes and professional meetings, data analysis, GIS, and interactive software in lab and lecture classes. It is expected that continued development of our four-year programs will require continual upgrading of faculty and student preparation. In 2003 significant emphasis was placed within the Foreign Language Department on first setting specific goals for each foreign language course offered in all five languages and then carefully determining how the faculty might best assess if those stated goals had been achieved. Overall goals fell into one of the following eight categories: speaking, reading, writing, listening, grammar, literature, culture, and pedagogy. Courses at different levels and degrees of difficulty were then assigned appropriate goals in one or more of the eight categories. An additional objective has been to track courses over time to see if students have been achieving stated goals and objectives. By following such a plan, the department will be able to track successes, see mistakes, and thereby significantly improve the quality of courses by making the appropriate adjustments. The department offered an associate’s degree in geology prior to the year 2001. With the transition to the fouryear institution a B.S. in Geology and a B.S. in Earth Science Education are being offered. The curricula require the essential general education core – including basic science courses in chemistry, physics, and mathematics – a geology core, as well as elective geology courses. Education majors also take the required education courses to certify. The programs prepare the students for an entry-level job in geology, graduate school, or teaching in secondary schools. 6.17 Students served in the major programs are those desiring to pursue careers in geology or earth science education. Most geology majors realize that additional education at the master’s level is required for typical entry-level jobs in industry and therefore take science and math courses to prepare them for graduate school. There are currently 40 majors in Geology and 25 majors in Earth Science Education. These numbers are higher than predicted for both 4-year programs, Geology in its first year and Earth Science Education in its second. Department of Geology Purposes The central aims of the Geology Department are to: (1) Strengthen testimonies of students in our classes, (2) Prepare geology majors for B.S. entry-level positions in the job market or entry into graduate or professional schools, (3) Prepare Secondary Education Earth Science majors for teaching jobs upon leaving Brigham Young University- Idaho, and (4) Offer general education courses to fill the physical science graduation requirement as well as to enhance the students’ lives in understanding their natural environment. Education Program and Its Effectiveness Description Earth Science 110 is offered as a general education option for elementary education majors. Many of the upper division courses include a strong field component that utilizes the great outdoor classrooms which exist in this region. Students come from across campus to fill their general education physical science requirement with geology. Some students change their major to geology as they gain interest. The department currently accommodates general education students in four different courses. Standard 2 93 The Geology Department offers minors in Geology and Earth Science Education. Clusters in Geology are also available for those needing a few geology classes for their programs. The Geology Department has five full-time and two adjunct faculty members. Two faculty members serve with released time, one as department chairman and one as Dean of the College of Physical Sciences and Engineering. Four of the full-time faculty have Ph.D.’s and one has a M.S. degree in Geology. The Geology Department uses one multi-media lecture room, two combination lecture/lab rooms, one computer room (15 desktop computers) two preparation rooms, a map drafting/department library/office room, and a museum. A seismograph room is shared with the building computer technician. Equipment such as rock saws, thin section machines, microscopes, photospectrometer, seismographs, large format plotter, air abrasive preparation tools, GPS units and field equipment are available to students and faculty. The department uses several display cases in the hallways of the science building. The department acquired two 15-passenger vans in 2002 for faculty and student travel. The Geology Department has access to the Island Park Natural Science Center, BYU Research Ranch and the Vashon Island, Washington, facility to teach while on field trips or in scheduled classes. Significant Changes The enrollments in general education courses have increased over the last few years reflecting the campuswide admission increases. They show 1916, 2111, 2383, 2338, and 2266 for the last 5 years. Major enrollments have gone from 16 in 1998 to 41 in 2002. The major numbers have increased faster than had been originally projected. At present, most major courses are offered once a year. The department has developed the following graduation requirements for the B.S. degrees in Earth Science Education and Geology: 22 credits in Geology, 11 credits in Physics and College Algebra and Trigonometry. Education majors count student teaching as a capstone experience. They also take Geology 380, Regional Geology, as a capstone experience. These students are required to have a 20-credit minor and a 24-credit education core. Geology majors must take 30 credits of required geology courses and 9-12 credits in elective geology credits. They must also complete a minor of 25 credits or two clusters outside of the required courses. A capstone experience consisting of either an internship or a senior thesis is required of all geology majors. 94 Standard 2 All faculty members with Continuing Faculty Status are evaluated every three years with self, student, department and college evaluations. Pre-CFS faculty members are evaluated each semester in their first four years. All faculty are expected to advise 15-50 students, most of whom are general education students. Annually, institutional and departmental stewardship reviews address personnel, facilities, policies, programs, and budget needs. New rock cutting and thin sectioning equipment have recently been purchased to update student rock preparation facilities. Student fieldwork has been enhanced by acquiring many new GPS units to go with aerial photo and map studies. The Earthworm Seismograph program is installed and functioning. A student assistant works with a faculty member to maintain and download data for earthquake studies. An x-ray diffractometer is being refurbished and will be shared with the Physics and Chemistry Departments. The Geology Department is developing research and teaching capabilities with this instrument for student projects. EDS recently gave a major software donation to the Engineering Department which has subsurface modeling capability for possible student and faculty research. The Geology department also acquired Rockworks software, which has the ability to do surface and subsurface data analysis and interpretation. An external advisory council has been established with the charge of evaluating program and curricula relevancy and advising as to current trends in industry, business, academia, etc. The committee convenes regularly to provide counsel on employment trends, relevant courses, and internship possibilities. The Secondary Education Advisory Committee also met and was helpful in reviewing our education degree and made recommendations from their perspective in light of state regulations. Our secondary education majors will be evaluated by the Praxis exams required by the state board of Education. The education majors are tracked by their success in job placement. Analysis and Appraisal Resource allocations of facilities, equipment, or budget are agreed upon by the department faculty members. Priority is presently granted to developing new upper division courses for the four-year programs. Self, student, department, and college evaluations are obtained by visiting classes and by reviewing exams and syllabi. Evidence from student evaluations indicates the teaching quality has remained at a high level over the Education Program and Its Effectiveness years. In reviewing the student ratings of faculty, the Geology Department faculty ranks 5.75 as compared with 5.00 for the college and 5.78 for the University out of 7 possible. Advising appears to be effective but more evaluations are needed in this area to determine advising effectiveness. Advising is even more important now that we have begun graduating students with bachelor’s degrees. 6.18 Department of Health Science Purposes During the last decade there has been a strong shift in emphasis at the baccalaureate and graduate level toward the preparation of well- trained technical support personnel for health professionals. To address this need, the Department of Health Science has developed courses designed to focus on the preparation of specialists in a variety of health care services. Description A degree in Health Science provides a variety of employment opportunities. There are three major areas of emphasis: (1) Public Health, (2) Health Promotion and Lifetime Wellness, and (3) Corporate Health and Safety. Each student will have the opportunity to select a minor or two clusters (12 - 15 credits each) that will enhance their marketability. Health Education is offered as a major or minor under the Secondary Education degree. Graduates will have completed all the course work for education including student teaching. This degree will certify the student to teach in 42 states. Paramedicine is designed for those who desire to become Paramedics and who desire to take the examinations necessary to certify through the National Registry of Emergency Medical Technicians. Course work is approved for those wanting Idaho certification and who can satisfy the necessary requirements. Each of the majors engages the students in practicum or clinical experiences. Each graduating student will experience an internship program prior to graduation. A minor in Health Science and a minor in Health Education are offered. The Health Science Department has spearheaded a Wellness Center Program which also includes the departments of Home and Family Education (Nutrition), Nursing, Biology, and the Activities Program. Students in these disciplines will operate and manage, under Education Program and Its Effectiveness the supervision of faculty advisors, a variety of healthscreening services to the campus community (employees and their dependents), plus the student body in general. This program is supervised and under the direction of Dr. Mark Gehmlich, the Health Center Director. Significant Changes During the transition from a junior college to a university, the associate degrees in 1) Pre-Physical Therapy, 2) Pre-Occupational Therapy, 3) Sports Medicine, and 4) General Health Science have been discontinued. In developing and implementing the new degrees and curriculum, the Paramedicine Program changed from an Associate of Science degree to an Associate of Applied Science Degree. The baccalaureate degrees required obtaining the services of an advisory committee from the State Board of Education for the Health Education Major. The Health Science Degree with the three areas of emphasis required an advisory committee of eight health professionals throughout the intermountain west. Analysis and Appraisal The department currently teaches 32 different health courses, up from 11 with approximately 47 different classes being taught each semester. Making the various courses available for the students on the three-track system is a unique challenge. The Paramedicine Program teaches 19 different courses with approximately 13 different classes being taught each semester. The offices for the Paramedicine Program are housed in the Clarke Building. However, classrooms for that program are in the Hart Physical Education Building. The Paramedicine Program is cramped for adequate teaching and lab space. The rest of the Health Science Department is housed in the Hinckley Building. These facilities are excellent. During the past several decades the student evaluations of teaching within the department have been slightly higher than that of the University. This measurement will continue to rate high with the new curriculum and degrees being offered. The popularity of the department and the new majors continues to be encouraging. The baccalaureate degree program does not officially come on-line until the fall of 2004. However, there already are 160 Health Education majors and 199 Health Science majors. The Paramedicine Program is restricted to 48 majors. A number of students are finishing their associate degrees: 179 Health Science majors, 93 Sports Medicine majors, 8 Pre-Physical Therapy majors, and 2 Pre-Occupational Therapy majors. Standard 2 95 The department is now in the process of coordinating internships in conjunction with the University’s Internship Office. 6.19 Department of History, Geography and Political Science Purposes The Department of History, Geography, and Political Science helps all enrolled students to understand the political, geographic, social, intellectual, religious, and economic forces that have influenced the world, our own heritage, and the present conditions of the human family. Students are also introduced to critical interpretations of historical events and movements. Those students who major in history are also taught the basic tools and methods of historical research. In keeping with the mission statement of BYU-Idaho, the Department of History has the unique opportunity of helping students understand secular history in light of the history and theology of The Church of Jesus Christ of Latter-day Saints. This in no way inhibits the discussion of secular history, but indeed broadens and deepens that discussion in ways that cannot be accomplished at other institutions. Discussions of “God’s providence” are as acceptable and meaningful as the traditional interpretations of history. There are really no historical concepts or interpretations which cannot be explored here in an open, honest, and forthright academic environment. ate study. Of the geography faculty, one teacher has a doctoral degree, one is A.B.D., and the third has an M.S. Both of the political science faculty have doctoral degrees. The department has access to five media-equipped teaching rooms. Most of our faculty actively use PowerPoint and digitized film clips. The department also has access to two large theater-capacity rooms that are equipped for multi-media and used for large sections. The production room contains: (1) six multi-media computers, two with digitizing software, storage space; (2) scanning facilities; (3) a modest reference library and audio tape collection; and (4) a CD storage cabinet. Several faculty members are now digitizing their own videos, making clips and sound bites for use in class. Significant Changes Enrollments have increased dramatically over the past five years. Much of this has to do with the transition to a four-year university. Freshman and sophomore level enrollments have remained relatively stable but junior and senior level enrollments are increasing. Many of these upper division students are simply moving up the ranks as they advance toward their academic degree, but a significant number of upper division students are returning to school to finish a degree started earlier or transferring here from some other institution. Every effort is made to accommodate these transfers by evaluating transfer course work on a class-by-class basis to balance the student’s needs to graduate and the department’s need to make sure that classes taken fulfill expectations for its own graduates. Description The department offers either a B.S. or a B.A. degree in each of the following areas: History, History Education, and Social Studies. Students may minor in the following areas: History, History Education, Geography, Geography Education, Political Science, and American Government Education. The department also services other departments by providing the following: (1) History for Elementary Education majors (HIST 201 or HIST 202); (2) Political Science for Secondary Education majors (POLSCI 110); and (3) Geography for Elementary Education majors (GEOG 110). Table 29 provides some comparative numbers of department majors to illustrate the growth taking place in the department: In the History Department, all but two of the faculty who teach history have doctoral degrees; one is A.B.D. and the other has an M.Ed. with additional gradu- 96 Standard 2 Majors in History Degree Programs Winter 2003 Fall 2003 History BA (625) 34 63 History BS (620) 58 138 History Ed. BA (815) 15 43 History Ed. BS (820) 64 169 Social Studies Ed. BA (885) 1 6 Social Studies Ed. BS (880) 34 84 TOTAL 206 503 Major (Major Code) _________________________________________ Table 29 Education Program and Its Effectiveness In the accreditation report of 1999, it was suggested more be done as a department to assess learning outcomes. With the move to 300- and 400-level courses the department has established criteria in the areas of reading, historiography, and student presentations and is working on formalized assessment mechanisms in each of these areas. An upper division student questionnaire has been created to determine who the students are, what they expect from their experience here, how that expectation matches what they receive, and how they feel the department is servicing their needs. Since 2000 the department has added fifteen new 300level courses and three new 400-level courses to the curriculum. One of the 400-level courses (His 405) is specifically designed to teach students how to teach history in the public schools system and to give them hands-on experience teaching concepts to real students in a real class. Each of these new 300- and 400-level courses has required faculty members to read and prepare study guides and evaluation procedures on several new books, write new lectures, develop class discussion pedagogy, and create PowerPoint presentations. In the past few years the department has added two additional history faculty members and two additional geography faculty members. Existing faculty have continued to pursue individual learning and teaching advancement. Since 1998, four faculty members have earned terminal degrees and, as often as funds and time constraints will allow, faculty members have participated in conferences designed to develop teaching skills and to strengthen competencies in specific content areas. Over the past several years the department has made a concerted effort to develop a media workroom. This has necessitated a considerable investment in time, money, and training. But it is now possible to edit a VHS video clip, digitize video and copy to CD, or transfer VHS video to DVD all within the department. Since most of our faculty members use these types of media on a regular basis in the classroom, access to this media production equipment has become a valuable addition to the department. Analysis and Appraisal The department graduated its first majors in April 2003. The data is incomplete, but of the 27 graduates four have been hired as teachers, three have gone to graduate school, one is working as a law clerk prior to entering law school, one is staying home with her family, one is on a mission and one is working waiting for his spouse to graduate. Education Program and Its Effectiveness In the last three years, four faculty members have earned their doctorates. One other is working on his dissertation. The department hired two faculty members each of whom held a doctorate degree and had received tenure at other universities. Before that time, only three members of the department had Ph.D.’s. Clear and reasonable requirements for teaching our 300-level courses have been established. All but two of the department’s courses are covered by faculty with specific graduate-level training. Even so, the department has attempted to keep the 300-level courses broadly defined with units that introduce variety and change pace: a great book, a historical monograph, historiographical discussions and issues, short and timely lectures with much more student involvement. The department has undertaken several departmental projects to (1) increase library holdings in videos, books; (2) train faculty in more advanced computing (PowerPoint, grading programs, File Managers for our departmental collection of short video clips, digitizing, etc.); (3) add to the collection of books, clips, videos, I-net images to be shared in creating class presentations; and (4) share ideas, coordinate curricular materials. Previously the department had no sharing programs or in-service training. Individual faculty members were assigned specific jobs which they presided over more or less autonomously. The department is reaching its limits with regard to the number of classrooms available. This is not to say that there is overcrowding, but the scheduling of classes becomes more difficult each semester as more students, new courses, and new faculty are added. Classes are extended earlier into the mornings and later into the afternoons but there is some student resistance to this—especially since more of students are older, married, and dependent upon afternoon and evening employment. The library is one area of concern as 300- and 400-level classes are introduced. Access to specialized scholarly journals on campus is limited. The library through electronic databases and interlibrary loan is attempting to eliminate this deficiency. There is also a lack of primary source material. At most universities research and writing based on primary sources would be encouraged in all upper division courses. Most faculty in the history department have simply decided to have students focus on secondary sources, or faculty members have determined to locate a selection of primary documents held at other libraries, acquire appropriate copies of them, and place them on reserve here for the use of students in a specific class. More and more primary sources are becoming available via the worldwide web, but these are often limited in content and scope. Standard 2 97 One of the department’s major strengths is its faculty. There is a level of competency and breadth that allows teaching many things well. Not only does the department have the ability to incorporate geography, political science, and history, but the training and experience of the faulty members allows a broad range of coverage. Specialty classes that would tie up faculty in increasingly narrow courses and use their energy to teach a broad range of geographic regions, cultures, and pedagogies are avoided. There are eight full-time and three part-time faculty members in the department. Seven of the full-time faculty members hold master’s degrees and five of them are presently pursuing doctorate degrees. There are two full-time faculty members in the Culinary Arts program, one of whom is a member of American Culinary Federation (ACF). The department is supported by one full-time secretary and sixteen students who each work from five to ten hours per week as secretaries, teacher’s assistants and lab assistants. Another major strength within the department is the addition of a Phi Alpha Theta (historical honor society) chapter for our students. Not only does this honor society promote learning and collegiality among students here on campus, but it also offers students the opportunity to interact with students from other schools at an annual regional conference. One student presented a paper at Western Washington University in April 2003 as a result of the department’s sponsoring of a Phi Alpha Theta chapter. Classrooms, lab and offices used by the department are located on two floors of the John L. Clarke building. The department’s teaching efforts in sewing and in preparing food are supported by well-equipped labs, and there is a small computer lab containing eight computers, a printer and a typewriter. Most faculty members express concern over the increasing demands on their time. These demands have come primarily from the increasing demands for student advising (a result of increasing numbers of students and the need of students to be prepared for the job market) and the greater demand in terms of preparation and evaluation of student work that comes with teaching upper division courses. 6.20 Department of Home and Family Education Purposes The department prepares individuals with diverse interests and abilities for careers and service that promote the home, family, and society. Course work and labs offered by the department stress self-reliance, provident living and resource management. Description The Home and Family Education Department offers a Bachelor of Science composite major in Family and Consumer Science Education, an Associate of Applied Science degree in Culinary Arts, and clusters comprised of classes offered by the department. In addition to these degree programs the department provides classes which serve as general education and service classes for other departments or electives. There are 49 Culinary Arts majors and 134 Family and Consumer Science Education majors. 98 Standard 2 Significant Changes In connection with the transition of the University, the name of the department was changed from Home Economics to Home and Family Education. Emphasis was placed on developing the four-year program in Family and Consumer Education while several associate’s degree programs were dropped. Faculty teaching assignments had to be adjusted to accommodate the new emphasis. The Associate degree in Culinary Arts has been strengthened with a realignment of faculty competencies to comply with requirements of the ACF. It is anticipated that the department will seek accreditation by the ACF in order to offer students a credential which will allow them to be more competitive in the culinary profession. Students completing the associate’s degree can work toward a Bachelor’s degree in Applied Management in cooperation with the Department of Business Management. Analysis and Appraisal The department meets its own central aims as well as the mission of the University through an array of classes and lab offerings. Generally, the physical facilities used by the department are well maintained. Course enrollment is high and there have been an increasing number of married students. It is difficult to find food service areas for meal management, practical homemaking, and introductory foods classes. The strength of the department is in the balance of career and service course offerings. Students have options to take courses in the diverse areas offered by the department. The variety of courses offered brings with it challenges for the faculty as they prepare to teach. The faculty covers the courses well, but preparation is demanding. Finding storage space is a challenge. Space shortages for the department Education Program and Its Effectiveness should be alleviated by the upcoming remodel of the Clarke Building. The department is researching the secondary education market for future placement of graduates. Visits have been made to area schools. In an effort to provide more effective advising, all students seeking the Family and Consumer Science Education degree have been assigned to department faculty for advisement. According to projections, a faculty member experienced in secondary education will be hired to begin in fall 2004. Changes are being made in the Culinary Arts program which will improve student performance and potential employability. The department is beginning a program to collect data regarding former students now employed in the food service industry. The department is focusing on assessment of student learning and faculty performance. Students benefit as faculty members bring principles and practices learned in their graduate training to the classroom. 6.21 Department of Horticulture Purposes Understanding the spiritual and scientific aspects of creation by working with plants provides a unique closeness to nature. Students connect with many of life’s lessons, particularly the law of sowing seeds and of the harvest. Leaders of the Church have counseled members to learn to provide for their needs, to be self-sufficient, to decorate and ornament their homes and yards, making them places of peace and beauty. The Horticulture Department facilitates that learning and assists students in developing habits of hard work and healthy living that come from horticulture skills. The Horticulture Department curricula prepare students for a diversity of career opportunities. The courses are taught with a strong influence of application and experiential learning. As students learn and apply these skills they bless the lives of all campus community members by adding to the beauty of the facilities, particularly the Thomas E. Ricks Gardens. Service-learning opportunities are provided as campus ward groups are able to help clean flower beds, prepare them for the winter, plant annuals in the spring, and help maintain the reverence and beauty of the gardens. Description The Horticulture Department offers Associate of Applied Science (A.A.S.) degrees in Horticulture Management and Floral Design Management. The department also Education Program and Its Effectiveness offers a Bachelor of Science degree in Horticulture with the opportunity for emphasis in the student’s preferred area of interest: Design Build, Landscape Management, Production, or Floral Design. The Horticulture Department offers a general education course, HORT 230 Introduction to the Art of Landscape Design, which fulfills the arts requirement for graduation from the University. A home gardening course, HORT 103, was introduced since the last review. It is taught for students not in the Horticulture programs, as a way to introduce the principles of gardening mentioned above. HORT 335, Flower Arranging, is required by the Culinary Arts Program, and is also a popular elective for students throughout the University. The Department collaborates with Culinary Arts, Art, Interior Design, and the Photo Services departments regularly meeting requests of students and faculty for assistance with their projects, and to accommodate specific requests to allow the students to enhance their major by taking certain courses within the Horticulture Department. The horticulture faculty consists of four full-time members, supported by adjunct faculty as needed. All fulltime faculty members hold master’s degrees and one is working on a PhD. A full-time facility manager administers the Thomas E. Ricks gardens and the greenhouse complex. As noted, department facilities include the Thomas E. Ricks gardens, a greenhouse complex over 10,000 square feet, plus several classrooms and labs in the Ezra Taft Benson Building. The department operates The Plant Shop, where students grow and sell plants, and the Flower Center, a retail florist for the campus community. Both provide students with the opportunity to connect the things they learn in the classroom to practical experience. All graduates of the department are required to fulfill an internship within the horticulture industry during their studies. This provides additional experience, essential in completing application of the skills learned in the department curricula. Significant Changes In the previous accreditation report for the Horticulture Department, concern was expressed about the need for the curriculum to address human relations more completely. The A.A.S. degree curricula now require B370, Human Resource Management as a part of the Basic Education requirement. It should also be noted that portions of course content in HORT 252 – Landscape Construction, HORT 435 – Advanced Floral Design, HORT 351 – Contracting, and HORT 319 – Landscape Management include human relations components. Standard 2 99 Since the transition to a university began, the department faculty and staff have met on numerous occasions to consider the degrees and programs offered. The initial decision was made that the two-year programs were very healthy in student numbers, and that they should continue. It was determined that rather than offer a general horticulture two-year degree, resources would better serve the students by offering a B.S. degree in Horticulture. Areas of faculty expertise, resources and facilities were reviewed. It was determined, in consultation with the Academics Office, that there is justification for an additional faculty member and for additional facility development. Department budget has been a challenge. In light of the increase in student numbers the department has strained to meet its needs. However, in the spirit of frugality and efficiency, measures have been taken to provide the necessary course materials. Proposals have been submitted to the Administration for increased support for new courses and to properly equip the new complex. A particular challenge has developed as the greenhouse and equipment storage facilities were demolished to make way for the Benson building addition. Temporary greenhouses were constructed to house a portion of the department’s classroom need. Other greenhouse space on campus was allocated for use by the department. In spite of diminished space, the course objectives have been achieved. Analysis and Appraisal The department prepares students for expanding career opportunities with nurseries, garden centers, florist shops, floral wholesalers, plant and flower brokers, landscape contractors, lawn service companies, interiorscape companies, greenhouses, golf courses, parks and horticulture supply companies among others. Demand for graduates is strong and most students can choose from several job offers. Many students have diversified in creative ways as they have continued their education beyond this institution. They have been taught a pattern for learning, which applies to their entire life as their situation may change. Department budget and resource allocations are in close alignment with the goal of providing a hands-on learning experience. Individual faculty members are given opportunities for professional development through travel, through institutional support for continuing education, through field trips with students, intern visits, and 100 Standard 2 through regular periods of leave. Over the past five years of transition, two-year horticulture students have been carefully counseled, making sure that they could complete degrees offered prior to the four-year change. The department has worked diligently to provide returning students with effective opportunities to complete the new degree programs in a timely manner. One student, in an exit interview said, “I’m so appreciative to you for allowing me to finish my degree. I would not have been able to accomplish this without you extending yourself.” The department has answered the challenge of so many new students, and so many changes, with a proactive approach. Advising is time-consuming, but very rewarding when students are able to complete their course of study in an effective manner. In the near future, the need for additional faculty will be met by hiring one full-time instructor, anticipated in the fall of 2004. Adjunct instructors will be used for parttime teaching of some of the courses currently being taught on an overload basis by existing faculty. Due to the specialized nature of the subject and the somewhat remote location of the campus, adjunct faculty have proven challenging to find. However, individuals have been sought and are being cleared for this effort by the administration as they are identified. The quality of teaching is always a concern of the Horticulture Department. With two new faculty members adjusting to their role as part of our teaching team, there has been a consistent effort to allow them to develop their teaching style. Evaluations have been gathered on an ongoing basis each semester to determine if quality is being maintained. The results of their extra effort have paid off in high ratings by their students, both in content and delivery. Department evaluations are primarily concerned with teaching and course content. The University provides a regular cycle of evaluation. In addition, regular, less formal focus groups and discussions are held with students currently enrolled in the program, as well as with alumni who are invited back to the campus to share their experiences with the students. Curricula are under a constant state of adjustment as input is received. Although somewhat anecdotal in its nature, the process has been very effective in keeping a stream of influence from Industry association that helps maintain a vital freshness in our course content. Education Program and Its Effectiveness 6.22 Department of Humanities and Philosophy Purposes The primary purpose of any educational institution is to transmit to students the body of knowledge accumulated by mankind that will enable them to function in society. Department of Humanities and Philosophy faculty assist in that endeavor by exposing students to the world’s great cultural achievements. The uniqueness of the department lies in its approach to the subject matter. The curriculum enables students to encounter culture holistically, encouraging them to recognize interrelationships among historical events, philosophical movements, and styles of art, architecture, music, and literature. In the process, students learn to differentiate between the workings of the mind and those of the heart. They make connections between the cultural achievements of the past and their own search for meaning and fulfillment in life. As students learn more about the arts, they discover new avenues of spiritual and intellectual enlightenment, and lay the foundation for a lifetime of arts enjoyment and appreciation. Upon successful completion of one of the department’s courses, students will have become acquainted with the great works of architecture, painting, sculpture, music, literature, and/or philosophy. Humanities students will understand the unique qualities of various artistic media and be able to differentiate among periods and styles. In the process, they will have gained sufficient knowledge to find appreciation for and enjoyment in the arts. Philosophy students will have encountered the philosophical traditions of western culture while learning to apply logic and other philosophical principles in their own thought processes. Description The department is comprised of seven faculty members, two with doctorate degrees, and five with master’s degrees (one is mid-way in pursuit of a doctorate). Three have degrees in humanities and/or art history, two in music, one in philosophy, and one in communications and education. The department serves approximately 3,650 students a year with a variety of general education, elective, and minor courses. While the department’s primary mission is supplying courses which satisfy General Education requirements, in the 2002-03 school year between 20 and 25 students minored in humanities or philosophy as a complement to their majors in other fields. Facilities include three multimedia classrooms; two with a fixed seating capacity of 60 students, and one with Education Program and Its Effectiveness moveable desks accommodating 40 students. Moreover, a 20-seat conference room is utilized for seminar courses in addition to department meetings and group projects. Well-appointed faculty offices surround a spacious department reception and secretary work area, and there is adequate storage space for supplies and teaching materials. Significant Changes The transition from Ricks College to BYU-Idaho had a significant impact on the department. Based on the relatively low numbers of Associate Degree majors in humanities and philosophy during the last years of Ricks College, the decision was made to offer only minors in humanities and philosophy at BYU-Idaho. This decision did not alter the primary role of the department of providing general education courses. It did, however, necessitate the expansion of the department curriculum to include junior and senior level courses as part of a minor. No additional faculty members were added to the department. Faculty loads have been maintained by reducing the number of introductory courses and by increasing the availability of on-line courses. The reduction in the number of lower-division courses has coincided with the reduction in the number of freshman and sophomores as a percentage of the total student body. Other recent changes in the department include additions and expansions of on-line courses and a significant boost in the department faculty development budget. There are now four department courses available on-line which together serviced 500 students during the 2003 winter and summer semesters. Analysis and Appraisal Two studies suggest that the department is meeting its purposes well. The College Student Experience Questionnaire (CSEQ) was administered to a sample of what was then Ricks College students during Winter 1997. Results suggest that our students have a high degree of appreciation for and understanding of the arts, and a very high rate of attendance at cultural events in comparison with national norms. While 57.9% of our students reported attending concerts or other music events often or very often, the survey recorded results of 42.7% of students from select liberal arts colleges (SLA), 23.9% of students attending general liberal arts colleges (GLA), 22.1% at Doctoral Universities (DU) and 20.8% of students from Research Universities (RU). When our students were asked about developing an understanding and enjoyment of art, music, and drama, 61% answered much or very much compared with SLA 41%, GLA 32%, DU 27.7% and RU 25.9%. Standard 2 101 An alumni survey conducted during fall 1998 suggests that former students continue to make the arts a part of their lives beyond their college careers. A full 100% of Humanities and Philosophy majors (for an Associate of Arts Degree at that time) and 91% of the respondents from other departments indicated that they visit museums or art exhibits and attend concerts or theatrical events at least once a year. In response to the question, What impact did Ricks College have on your appreciation for the aesthetic and creative expressions of humanity?, 100% of majors and 72% of general respondents answered positive or very positive. In response to a question regarding the impact of being a spectator at performing arts and other cultural activities at Ricks on their learning and growth, 91% of majors and 75% of the others responded positive or very positive. A second challenge involves the development of desired learning outcomes for each course and a regular procedure for assessing the attainment of those outcomes. The department has expended considerable effort in identifying course outcomes so that there is a high degree of consistency among various sections of the same course in terms of content and learning objectives. The transition to BYU-Idaho, and the creation of new courses for minors in humanities and philosophy, temporarily diverted faculty energies and focus away from developing and implementing a program of systematic assessment. The department is now actively involved in researching and developing appropriate quantitative and qualitative assessment means that will allow the collection of the data necessary for continual self-assessment. Facilities are almost ideal in terms of comfort and equipment. Each room features an integrated audio, visual and computer system with internet access. The department enjoys a generous budget to acquire videos and other support materials. With the transition to a university, budget allotments for faculty professional development has increased dramatically by fourfold, allowing opportunities for participation in activities such as conferences, workshops, and individual research. The recent institutional policy of allowing load reductions for approved professional development projects has also been widely utilized within the department, mainly for the purpose of developing new courses. 6.23 The use of technology to enhance and facilitate learning and increase productivity and effectiveness continues to remain a priority in the department. Department and faculty web pages are updated each semester. Digital imaging and editing has gone beyond still photos to video. Individual faculty members who wish to keep current with developments in computer and web resources for educational purposes are encouraged and are provided budgetary support. Web courses continue to receive attention, and enrollment has increased to about 500 a year. Two avenues of improvement currently engage the department. The first concerns the proliferation of web courses. One issue that needs to be addressed on both a department and an institutional level is how web classes are to be weighted in terms of faculty load. Up to this point, administering web classes has been carried out as an overload for the instructor. As enrollment in these courses expands, the faculty members who oversee them will not be able to satisfactorily carry out their regular work assignments and the web courses as well. 102 Standard 2 Department of Information Systems Purposes The purpose of the Information Systems Department is to train individuals how to design, develop, and manage computer systems that solve problems in business. The emphasis is on training students who enter the workforce able to solve business problems, exhibit a high work ethic and integrity, offer highly marketable technical skills, work well with both individuals and groups, and demonstrate clear verbal and written communication skills. Description The Information Systems Department offers a Bachelor of Science degree. The degree is an integrated major requiring that students complete the general education requirements, 45 hours of course work in the IS major, and a 25-credit minor in a related discipline. Students graduating from this program will have a well-rounded intellectual foundation in programming, database, web development, networking, analysis, and systems administration whole being exposed to at least one other discipline. The first graduates are expected in the summer of 2004. The department also offers a minor, and support courses for other degree programs. There are currently ten faculty members in the department. Seven department members have Master’s degrees in either computer science, information systems, instructional technology or business administration. Three of these faculty members have done significant course work toward a Ph.D. Two other faculty mem- Education Program and Its Effectiveness Department Servers Server IS400 Hardware Function Managed by IBM AS/400 Model 270 RPG Programming and DB/2 database Information Technology Dept. ISWEB Pentium 3-550 Mhz, 400 MB RAM Web Server IS Faculty IS2 Pentium 3-450 Mhz, 412 MB RAM Oracle database IS Faculty IS3 Pentium 3-550 Mhz, 400 MB RAM Networking lab IS Faculty ____________________________________________________________________________________________ Table 30 bers are planning on enrolling in Ph.D. programs within the near future. Two faculty members have Ph.D. degrees, one in education and the other in business education. All faculty members have had significant industry and/or teaching experience prior to being hired. hours of business courses. IS majors at BYU-Idaho are encouraged to take a business related minor, but are free to choose any minor or pair of clusters. This allows students wanting an advanced degree to take the classes required for their graduate program. The department manages seven computer labs for the College of Business and Communication. Five of these labs are primarily dedicated for use in teaching Information Systems courses. In addition, the department has four servers dedicated for use in teaching Information Systems courses, six Cisco routers and 2 switches for use in networking courses. Table 30 illustrates the types of servers, their primary function and how they are being managed. Analysis and Appraisal Significant Changes With the change in status from a two-year college to a four-year university, the primary focus of the IS department has changed from offering an Associate of Arts and Science degree to a Bachelor of Science degree. Starting with the 2002-2003 academic year, new students were admitted into the new four-year IS major. The change to a four-year degree has significantly affected the philosophy and types of courses being taught in the department. The primary focus of the department has switched from providing a degree that allows students to easily transfer to one where attention is on training students to get jobs in the field of information technology. The philosophy is to require students to have a solid background in programming, database, analysis, networking and web development. Students graduating from this program should be able to get an entry-level position in any of these areas of interest. Typical IS degree programs at other universities have a very heavy emphasis in business and require students to take 24-30 Education Program and Its Effectiveness The IS department has increased the number of computer labs for which it is responsible from three to six. All of these labs are primarily occupied with classes all day. Part of each day is scheduled for the Business Management and Accounting Departments. A shortage of lab space for IS students has resulted. It is anticipated that the new Thomas E. Ricks building will alleviate this shortage of lab space by freeing up space used in the Smith Building by other departments. The demands of a new four-year degree program and the rapid deployment of new technologies place an increased demand on the computer resources needed by IS faculty and students. One computer lab and six of the ten faculty members now receive a rotation of new computers every two years as opposed to the normal four-year rotation cycle. In the past, faculty members in IS have had to spend a very large amount of one-on-one time with students addressing questions related to programming assignments. Faculty teaching programming classes now also teach a lab one day a week for each programming class. This allows faculty to more efficiently address the needs of students as a whole instead of answering the same question over and over. Allowing additional load for teaching the lab actually frees up faculty members to learn new technologies and develop instructional materials for new technologies. Standard 2 103 6.24 Department of Interior Design Purposes The Interior Design Department prepares students who are capable of working in diverse areas of interior design and who can confidently approach the job market according to their various areas of interest and ability. Students are encouraged to be sensitive to global issues concerning the environment, social problems, ecology, special populations and universal design. The department feels that integrity and responsible problem solving are paramount to the development of good design solutions in relationship to the problems of current human settings and activities. Students are prepared to creatively enhance the function and aesthetics of diverse interior environments. Description The Interior Design Department offers both Bachelor of Arts and Bachelor of Science degrees. The programs are tightly sequenced and require close adherence to the prescribed course registration schedule. In order to complete the required sequence of courses, entering students must commence the program in the fall semester. The department provides service courses to other departments and to the community by way of design consultation/profession advice regarding residential, office and commercial spaces. The department has three full-time faculty members, all holding master’s degrees. Two faculty members hold professional memberships or credentials. The physical facilities of the department include three faculty offices with a secretary station, three classrooms, one student design room, and one small library. Significant Changes The department was able to transition from a three-year professional associate degree to a four-year program offering a Bachelor of Science or Bachelor of Arts degree relatively easily. The program, originally housed in the Division of Religious and Family Living, moved to the College of Performing and Visual Arts and became its own department effective January 2003. Staffing did not change, except for the addition of a part-time secretary. With the addition of the senior class in fall 2003 the number of students in the major increased to a total of 100 students. Analysis and Appraisal The Interior Design Department is meeting accreditation standards by providing high teaching and learning out- 104 Standard 2 come assessments as evidenced by the FIDER [Foundation for Interior Design Education Research] report in the spring of 2001. These assessments are measured by analyzing student and graduate evaluations, by providing peer review and by critically evaluating course syllabi to ensure students’ academic success. Student evaluations indicate that faculty members provide teaching, advising, counseling, and career direction to students at a high level. The program has a well-qualified group of instructional personnel who are sufficient in number to implement the program and represent more than one point of view. Faculty members participate in relevant professional organizations, engage in scholarly activities, and pursue continuing education. Graduates are well prepared to enter the workforce. Faculty members are concerned about the workload of the three members of the department. A marked increase in the number of students applying for the department’s programs has been noticed. 6.25 International Studies Program Purposes The central aims of the International Studies Program are twofold: (1) to prepare students intellectually to use the expertise of their chosen major in the international arena and (2) to encourage students to be peacemakers in the world by educating them in the complexities of world politics and economics, broadening their viewpoints of cultures and differences among humanity, introducing them to a foreign language, and creating in them a willingness to empathize with people different from themselves. These two central goals help fulfill the overall mission of BYU-Idaho, first, because promoting peace in the world and in individual communities is central to the principles and purposes of the gospel of Jesus Christ, and, second, because in an ever increasingly global society, few facets of life are unaffected by increasingly complex international interrelationships. Students who recognize and have some understanding of the current forces of globalization should be more employable, as well as wiser in how they deal with the modern world. Description The International Studies Program is an integrated program made up mostly of classes already offered in various departments. The Associate’s degree in International Studies is being discontinued. The minor was offered for the first time in 2002-3. All students taking a minor in International Studies must complete a core of classes, Education Program and Its Effectiveness a language requirement, a regional studies component, and at least one elective course. This minor is intended to provide an international breadth to students in a variety of majors on campus. The program is directed by a faculty member who teaches in the Religion Department. Seven additional faculty members teach within the International Studies minor, usually in areas of interest of the faculty members. All faculty members hold master’s level degrees and all have either language training or in-country experience. Significant Changes As mentioned earlier, the associate’s degree will no longer be offered. The program now offers only a minor. There are several changes related to this move. One of the more important is that the INT ST 293 class, which was a one-credit seminar with guest speakers lecturing on a variety of often unrelated subjects, is now a two-credit class entitled International Institutions. The subject matter involves the structure and purpose of international organizations as they relate to American foreign policy. This is still, for most students, the introductory class to International Studies, but is academically more rigorous and introduces to the students more quickly issues of concern in the field. The budget has remained the same over the last few years. It is sufficient for the needs of the program unless the regional studies experts begin to do some traveling for the sake of research. The program will continue to become more serious in its efforts to prepare students to understand international issues, organizations, and regional matters. As a minor within a four-year degree program, it will not necessarily make students experts in this field, but it should prepare them to enter into employment in their chosen majors with the capacity to deal with international issues and concerns, or even to take employment internationally. Analysis and Appraisal In many ways the International Studies program is new. The one course that was unique to the program, INT ST 293, has added a credit and has taken a new orientation. Another course that will be unique to this program, INT ST 493, will not be offered until fall 2003. The Regional Studies classes have multiplied and are evolving. Two of them will be taught for the first time in 2003-2004. Consequently, a thorough analysis and appraisal will be difficult at this time. Projections of desired goals will be easier. Education Program and Its Effectiveness Students often bring with them a rather narrow view of the nature of international politics, institutions, and issues. On most international matters their world view follows their own private values and moral standards. Those who see things differently than they do are presumed to be wrong. They generally do not understand that people who see things differently generally do so because of their own culture, background, and world view. The goal of the International Studies program is not to dissuade the students from their own private values or to inculcate them with a particular political viewpoint. It is, rather, to persuade the students to empathize with other people, to see that not everyone sees things the same way, and that understanding why people think the way they do must be developed. To this end, students in this program must learn at least the basics of another language; learning a language generally creates sensitivity for the people of that language. They must take a course in international institutions to understand how such organizations as the United Nations, the International Monetary Fund, the World Bank, NATO, and the World Trade Organization function, their purposes, and the effects they have on the world. They will take a cultural anthropology class to help them appreciate how differences in culture affect a person’s world view. They take a course in economics and one in international politics; both courses teach how people’s lives are affected by different types of structural systems. They must take one course on the politics, economics, history, current events, and culture of the region of their choice. They may also choose to take classes that go into greater depth on different religions, regional histories, or the history of the arts. Or they can go into greater depth on international health, economics, government, business, biology, or race. Finally, students come--with the knowledge and experience gained from their individual majors and the above preparation--to a senior class in international issues to discuss and research current international challenges such as globalization and international trade, immigration, regional and international alliances, health and disease concerns, environment, food and water supplies, foreign aid programs, religious and ethnic conflicts, national sovereignty, terrorism, and defense. Library resources are adequate for this discipline and the staff is very willing to help acquire new materials and make inter-library loans as the need arises. Standard 2 105 6.26 Department of Mathematics Purposes Significant Changes The central aims of the Mathematics Department are to: 1. 2. 3. 4. Promote the building of Christ-like attributes. Prepare students to be competent in the college mathematics courses offered and to prepare them to succeed in careers requiring those courses. Provide quality baccalaureate degree programs in secondary mathematics and applied mathematics. Refine students’ skills in problem-solving, in acquiring an appreciation for the beauty, power and language of mathematics, and in pursuing lifelong learning. The department hopes to promote true understanding of the concepts of mathematics so that students will be competent in the courses they study. Students must be prepared to succeed in their chosen careers. Description The Mathematics Department offers two Bachelor of Science degrees: Applied Mathematics and Mathematics Education. The Applied Mathematics degree explores the mathematical theories needed to analyze, model and solve a wide variety of problems. Courses in mathematical modeling, numerical methods and statistical analysis provide students with the basic tools of applied mathematics. The goal of this degree is to prepare students for the workplace. The Mathematics Education degree enables students to certify as secondary mathematics teachers and to gain the confidence needed to succeed in the classroom. The department hopes to prepare students to make a significant contribution to the quantitative literacy of communities through professional, inspired teaching. The degree provides the academic content and pedagogical experiences necessary to be successful in the junior high or senior high school classroom. The Mathematics Department is responsible for several service courses. Table 31 shows the number of sections offered for these service courses during 2002-2003: The Mathematics Department is currently housed in the Romney Building. It uses ten classrooms, eighteen offices and a computer lab. These are excellent facilities. Most of the classrooms have multi-media. There are fifteen faculty offices in the Mathematics Department office suite. In addition, the department uses three of- 106 fices at the south end of the second floor of the Romney Building. Standard 2 There was one recommendation concerning the department in the last accreditation report. The recommendation was that the General Education requirement for the institution should be for a college-level mathematics course. Beginning in fall 2001 the math requirement was changed to Math 108 – Quantitative Reasoning, Math 110 – College Algebra or certain higher numbered courses. These courses are at the college-level so the recommendation has been fully implemented. With the transition to a four-year school, the Mathematics Department developed its two programs: a B.S. in Mathematics Education and a B.S. in Applied Mathematics. Junior level courses for Mathematics Education were offered in the fall semester 2001. The Applied Mathematics degree was offered to freshmen in fall 2001. During the 2002-2003 school year the department decided to revamp the two programs. The new curriculum went into effect in the fall 2003 semester. In Winter 2003 there were 81 Mathematics Education majors and 25 Applied Mathematics majors. This is a large increase over the 35 students who were listed as Mathematics majors in fall 1999. Since the transition the enrollments in Math 101 have decreased. This is to be expected because Math 101 is no longer the minimum mathematics requirement. The course enrollments in Math 108 have increased as the students have become more familiar with the course. Math 221 – Statistics – enrollments have also increased considerably. More departments are requiring Statistics for their four-year majors than required the course for two-year degrees. The enrollments in Math 119 – Calculus for Business and Life Sciences – are lower as Business no longer is requiring calculus. It has become an elective in several programs. Two additional faculty members were hired for fall of 2003 in order to cover the classes needed for General Education courses and the four-year program. There were be a total of twenty department faculty members in Fall 2003. Two new faculty members with Ph.D.’s have been hired in the last two years, one faculty member has received his D.A. and four are working on Ph.D. or D.A. degrees. Two of the most recent hires have strong applied mathematics backgrounds. The department is projected to move to the Thomas E. Ricks Building in the summer of 2005. Education Program and Its Effectiveness Service Courses Taught by the Department of Mathematics in the 2002-2003 School Year Service Course Number Number of Sections of Sections Fall Winter Number of Sections Summer Math 108 – Quantitative Reasoning 14 11 6 Math 110 – College Algebra 23 19 13 Math 111 – Trigonometry 7 6 2 Math 112 – Calculus I 7 4 2 Math 119 – Calculus for Business/Life Sciences 3 3 1 Math 221 – Principles of Statistics 9 10 5 Math 215 – Engineer Math I 1* Math 305 – Elementary Education Math I 5 4 2 Math 306 – Elementary Education Math II 4 5 2 * first time course was offered ___________________________________________________________________________________ Table 31 Analysis and Appraisal The faculty of the Mathematics Department has had a major role in designing the two mathematics programs. The first Mathematics Education program was traditional, modeled on those of other schools. A group of faculty members then decided that it was important to relate the mathematics content to what would provide good background for the classroom and a new program was developed. The scores on the Praxis Test will provide evidence as to whether the program was designed with sufficient breadth and depth. The Applied Mathematics program is in its third year. The first upper division courses were offered in fall of 2003. This program has also been designed by the Math Department faculty. The goal of the program is to provide experiences that will prepare the students to enter the workforce after graduation. Faculty members in the Mathematics Department are professionally qualified. They participate in academic planning, curriculum development and review, and academic advising. The workload of the department is somewhat heavy due to overloads. During the transition, the number of students has been quite uncertain, and the faculty has had to resort to overloads to accommodate students in some classes. The administration has provided up to two one-year hires to accommodate three-hour professional development leaves once a year. The first one-year hire joined the department in fall 2002. Education Program and Its Effectiveness There is regular and systematic evaluation of faculty performance. New faculty members are evaluated every semester. Faculty members who have earned continuing faculty status are evaluated every three years. Four adjunct faculty members teach eight Math 101 classes. Three are experienced secondary teachers. The fourth is working on a D.A. in Mathematics at Idaho State University. They are all well-qualified to carry out their teaching assignments. The department chair currently works with the adjunct faculty and keeps them informed of what they need to know. The teaching in the department is excellent. Evaluations are good. The evaluations tend to improve although it is difficult to compare semesters when the classes taught are not the same. Faculty members share ideas with each other. The arrangement of the department’s office suite allows for communication among the department members. Most faculty members also take advantage of the three-hour professional development leave program. Some of our classes are offered only in the fall and others only in the winter. In the Applied Mathematics major, some classes will be offered every other year. It will be important to be sure the students are informed and that they take the classes in a timely manner. Advising sheets have been prepared and the students’ progress will be monitored. More faculty members are now advising math majors. The advising of majors is definitely different and more Standard 2 107 time-consuming. One major improvement has been the development of advising sheets to help the advisors and the students understand the program. 6.27 Faculty members working toward Continuing Faculty Status (CFS) are evaluated every semester. The faculty members and the department chair read these evaluations. The department chair often talks to the CFS faculty to discuss what improvements can be made. The evaluations have tended to be better each semester. Faculty members with CFS are evaluated every three years. Again the faculty member and department chair read the evaluations. Most are excellent. Purposes All but one of the faculty members in the department have master’s degrees, two have Ph.D.’s Two are working on D.A.’s at ISU, one on a Ph.D. from University of Idaho and one is on leave working to earn a Ph.D. in Statistics. One of the new hires also has a Ph.D. The physical facilities are excellent. They are well kept and attractive. As the student body continues to grow and the four-year programs expand, space will be tight. One of the department’s main goals has been to implement technology in teaching. Progress has been made as five technology-based classrooms have been installed in the last two years. There is a technology cart to use in the other classrooms. The library has worked to build our mathematics library holdings. Thirty-five students were listed as Mathematics majors in fall 1999. By fall 2001, the first year of the four-year program, there were 36 Math Education majors, 15 Applied Mathematics and 19 enrolled in the associates major for a total of 70. Two years later, the number had grown to 109 Math Education majors and 26 Applied Mathematics majors for a total of 125 majors in fall 2003. Thus, there has been a large increase during the last five years. With the increase in the number of majors, the background of some of the majors seems to be weaker. Students are willing to declare a Mathematics Education major with very little math. Some have taken only Math 101 or Math 110. This lack of preparation is a challenge for the department and sometimes makes it difficult to retain students in the Mathematics Education major. 108 Standard 2 Department of Mechanical Engineering and Technology The primary goal of the Department of Mechanical Engineering and Technology is to provide an educational program consistent with the mission of BYU-Idaho. In pursuit of its objectives the department integrates traditionally separate engineering and engineering technology disciplines under a single entity founded upon engineering principles. Part of the department’s mandate is to teach the theory of engineering principles as well as the application of these principles. Engineering and engineering technology students are successfully prepared to complete their respective degrees by using current and widely accepted engineering and technology textbooks, pedagogy, extensive application-oriented laboratory experience, and modern learning environments which include computer hardware systems and dynamic software applications. Description The Department of Mechanical Engineering and Technology offers a Bachelor of Science degree in Mechanical Engineering. The mechanical engineering program is designed upon the criteria set forth by the American Board for Engineering and Technology (ABET) and standards established by industry (ANSI and ISO). Mechanical engineering students will have in-depth experience in team-oriented, hands-on engineering testing, analysis, and design work typical of industry. Students in mechanical engineering will take the professional engineering exam to prepare them for future professional endorsement. Currently, the department also offers two-year degrees. The Engineering Technology degree is a broad-based degree specializing in drafting, manufacturing or welding. In addition, an associate degree in Welding Engineering Technology is offered for those who wish to specialize in only welding technology. The department has nine full-time faculty members. Four hold doctorate degrees and five hold master’s degrees. The department is supported by a full-time secretary. The department is housed in the Austin Building which has recently undergone extensive renovation and upgrade. The department has access to four new or renovated lecture rooms and three new or upgraded Education Program and Its Effectiveness computer laboratories. All of the rooms have been equipped with network capability and state-of- the-art multimedia equipment. The department and University were recipients of a generous software grant in 2003 by EDS Corporation. Electronic Data Systems (EDS) donated a large number of Unigraphics CAD [computeraided design] software packages to the school. The department also has three large technology labs that house a variety of manufacturing and test equipment. These labs provide hands-on instruction in manufacturing processes, engineering material science and welding technology. Significant Changes The department was established during the 2002 academic year. It is an amalgam of several smaller programs and disciplines. The associate degree programs focusing on technology are under the umbrella of mechanical engineering and technology in an effort to establish a solid and integrated instructional base for all programs. Through this approach the engineering technology programs are to become true engineering technology programs and less vocational in nature. The effort is to develop engineering graduates who understand and can communicate with the manufacturer and technologist. For example, additional application-oriented course work in manufacturing processes and engineering design were placed in the ME 131 and ME 132 courses. To allow students to apply their full range of course work, senior capstone courses are being developed. The engineering technology program was already integrated into the engineering curriculum through a number of engineering courses such as Statics and Strengths of Material, Calculus, and Physics. The welding engineering technology program was modified to include calculus and physics. Analysis and Appraisal The faculty and staff are excellent and generally wellprepared. They have been stretched to meet the demands of students for programs offered. To keep abreast of new developments the faculty will continue participation in professional societies and take advantage of educational opportunities. Each faculty member has been strongly encouraged to pursue study or certification in areas of interest which support department programs. The physical facilities used by the department have been greatly improved and expanded. As the engineering program expands, however, space reallocation will be necessary. Space and equipment are needed to develop applied laboratory aspects of the programs. Programs are continuously reviewed in light of changing demands. Education Program and Its Effectiveness Similarly, the department curricula are being constantly assessed by the faculty. Students are well-advised as to program needs and changes. Through its classes the department strives to develop engineering expertise, but also the communication skills so necessary for success in the modern world. Written and oral presentations are included in most of the required courses. The capstone courses are aimed at the application of engineering and technology principles through the solution of engineering problems by teams of students. The need for an advisory council to obtain input from industry is recognized. The formation of the advisory council is under way. Of particular interest is the identification of the needs of industry for skills which may be improved in students in the department. 6.28 Department of Music Purposes The Department of Music serves both majors and nonmajors. Students majoring in music seek careers in music education, advanced study at graduate and professional schools or preparation to teach piano in professional or home studios. The department also serves many BYU-Idaho students who are not music majors, but who wish to enroll in music classes because of an interest in music or a desire to perform. In addition, the department offers classes which fill general education requirements. In keeping with the mission of BYUIdaho, the department is committed to a program that teaches students to recognize and achieve musical quality while building spiritual strength. Description The Bachelor of Music Education degree is designed as a composite degree. It encompasses all education requirements mandated by the state of Idaho and all music requirements mandated by the National Association of Schools of Music. Graduates with this degree will be able to successfully teach in the public schools. Students can choose whether to emphasize band, orchestra or choir. The department’s goal is not only to produce teachers with diplomas, but also teachers inspired by the love of teaching, teachers who are life-long learners, and competent performers who serve as role models to their students. The Bachelor of Musical Arts degree is designed as a degree to give students a strong foundation in music Standard 2 109 through performance and study. It follows the template established by the National Association of Schools of Music and allows students to gain a firm foundation in music while being able to counsel with a faculty member to create a program that will fit the individual needs of the student. The Associate of Applied Science in Piano Pedagogy is considered a terminal degree and is formulated for the purpose of preparing students to teach piano in the private/home studio. The department offers Music 101 – Music and the Humanities, as a general education course. In addition, Music 100 is offered to students in conjunction with their participation in performance ensembles. The department offers an array of elective offerings available to students across campus. Approximately 85% of the students enrolled in music ensembles are nonmajors. These ensembles and other performers provide concerts, support theatrical performances, and provide music for various campus functions such as devotionals, dedications and advancement events. Facilities and resources used by the department are outstanding. The Barrus Concert Hall is nationally known for its outstanding acoustical qualities. It also houses the Ruffatti organ which will be completed at the end of the summer of 2004, completing a twenty-year project. The Recital Hall is a wonderful facility for recitals and small instrument presentations. The new Spori and Hinckley buildings on campus are available for senior recitals. Classrooms are well-equipped and equipment owned by the department supports the vocal and instrumental programs very well. The department uses two off-campus facilities: the Rexburg 4th Ward Chapel and the Vocal Union Studio. Both of these venues help meet the need for classroom space. Use of the Rexburg 4th Ward Chapel will cease upon the completion of the addition to the Snow Building. Twelve of the nineteen full-time faculty members hold doctorate-level degrees with the remaining seven holding Master’s degrees. Faculty members have wide experience in schools directing and teaching private lessons. Significant Changes The significant changes experienced by the department have been associated with the development of four-year programs. Programs offer students professional, music education, and pedagogical tracks. Graduating majors are now each required to perform a senior recital. The department faculty has increased in number from 13 to 19 full-time with about 34 part time and adjunct faculty 110 Standard 2 assisting the department. The degree programs are assessed and adjustments are made to meet the needs of students. Analysis and Appraisal The Department of Music is meeting its goals to bring music and music education to majors and nonmajors. Approximately 2,000 students are involved, of which about 200 are majors. A major work is performed biannually. The Bachelor of Music Arts degree requires an advising conference between the student and a faculty member to establish the student’s goals in preparation for graduate or professional training. These goals are reached through the major requirements supported by a minor or two clusters. Faculty members are adept performers and good role models for students. The transition from two- to four-year programs has resulted in more serious students working on music majors. The level of intensity in lessons has been raised. The number of majors has increased by almost a hundred students. This increase has required the restriction of the number of students who may continue as music majors after the freshman year. Graduates of the Music Education degree program will begin teaching this year. Their competence will be assessed based on their future performance in the classroom. Students will be required to take the Praxis tests to measure their preparation to teach. Assessment of faculty is done through both student and peer evaluation. There is good rapport among the faculty members of the department with the emphasis on encouragement and professional development. The major strength of the department is the diversity among the faculty and the synergy derived by collegial support. The quality of musical performance is very high in the department’s performance organizations and performing ensembles. The faculty is striving to bring consistency to the department through the development of written policies and programs. 6.29 Department of Nursing Purposes The purpose and general outcomes for the Nursing Department are developed from the philosophy and conceptual model of the department. The department has long-standing experience with nursing education at the associate degree level and continues to believe that the graduates of its Associate of Science in Nursing (A.S.N.) degree program are well-prepared for entry-level practice in professional nursing. Therefore, the faculty remains committed to providing quality education for Education Program and Its Effectiveness the student seeking an A.S.N. as well as the Bachelor of Science Degree in Nursing (B.S.N.). Part of the purpose and outcomes for the department incorporates and reinforces the basic belief system of caring relationships regarding man, environment, health, education, nursing practice, and nursing roles throughout the program for the benefit of the student. Additionally, the understanding and utilization of laws, opposites, knowledge, agency, and stewardship are governing principles. These principles reinforce the belief system of The Church of Jesus Christ of Latter-day Saints. A basic outcome is that the patient and the nurse develop caring relationships, incorporating responsibility and knowledge to provide effective nursing care. Further outcomes include that the students are instructed both in theory and practical implementation and then are evaluated based upon the ability to solve problems through the use of critical thinking. In addition, outcomes are developed applying the nursing process, which includes assessing, diagnosing nursing problems, purposeful planning/implementing interventions, and evaluating responses to interventions. Description The Department of Nursing has been in existence since 1957 preparing A.S.N. students. The graduates have been well-received by the healthcare industry and have a long history of successfully passing the National Council Licensure Examination for Registered Nurses (NCLEX). Clinically well-prepared, graduates are being recruited by hospitals and health care facilities throughout the country. The five semester A.S.N. program has a total of 78 credits which meets University and accreditation standards. The baccalaureate program was conceived and finalized during a yearlong process beginning June 2000. The department received strong encouragement and support from the University administration and local community to develop the B.S.N. program. This three-semester program has a total of 45 credits after the A.S.N. Evaluation of faculty performance is accomplished through student ratings, small group instructional diagnosis, self-evaluation, peer evaluation, and administrative assessment. New faculty experience a four-stage program of training and development lasting almost four years. Full-time faculty members undergo a formal evaluation every three years. These periodic reviews include student ratings of instruction and a self-evaluation of teaching, advising, and professionalism. Each faculty member meets annually with the department chair for a stewardship review, discussing professionalism, goals, and academic pursuits. Education Program and Its Effectiveness The faculty employs and combines their diversity of talents, knowledge, and experience to develop program goals, curriculum, outcomes and evaluation methods. Once program outcomes are identified and the curriculum plan is established, individual faculty members are then responsible for the development of teaching strategies, course syllabi, and testing methods. The Department of Nursing employs thirteen full-time faculty members and one adjunct faculty member. One executive secretary and three part-time student secretaries provide clerical coverage. The nursing learning lab is staffed by two part-time student assistants, each working 10-15 hours per week. The department budget includes funds to pay qualified substitutes who are utilized when faculty members are off campus on professional assignments. There are 128 students in the traditional track and 20-24 students in the alternate track. The classroom facultyto-student ratio varies from 1:16 in medical-surgical and specialty courses to 1:64 in the professionalism and leadership courses. The clinical faculty-to-student ratio is maintained at 1:10 or fewer. Significant Changes The current direction in nursing is “differentiated education,” meaning all levels of nursing are valued and utilized within the health care system. For these reasons the nursing faculty chose to maintain the A.S.N. program and since 2002 has developed the RN to B.S.N. program. The BYU-Idaho Board of Trustees stipulated the baccalaureate degree at BYU-Idaho was not to exceed 120 credits. The faculty carefully reviewed the curriculum offered in the Associate Nursing Program and the requirements for a Baccalaureate Nursing Program. It was determined that portions of the sophomore course content in the Adult and Neonatal Critical Care areas fit better at the upper division level. As a result, course adjustments were made in nursing course content. In order to maintain the integrity of the Associate Degree Nursing Program and to sustain the dedication of the Department of Nursing to continue to provide well-prepared and safe-nursing practitioners at both the A.S.N. and B.S.N. level, important changes were implemented. These credit adjustments resulted in a total of sixteen (16) nursing credits at the freshman level and thirteen (13) at the sophomore level. The department has carefully considered accreditation standards required by the BYU-Idaho Board of Trustees, the National League for Nursing Accrediting Commis- Standard 2 111 sion (NLNAC), and the State of Idaho Board of Nursing. In addition, the core competencies, as supported by NLNAC and based on the PEW Health Commission Competencies, were addressed and considered as the associate’s degree curriculum was changed and the baccalaureate degree curriculum developed. The core competencies of the associate degree program were expanded for the baccalaureate degree program including wellness, community health, promotion of healthy lifestyles, and improvement of accountability in the health care system, and utilization and management of information. The baccalaureate nurse is expected to serve as a leader, to design, implement and evaluate healthcare programs, to become an active member of the nursing profession, and not only to utilize but also to conduct and evaluate research. The faculty finalized the associate degree and the baccalaureate degree curricula and forwarded both to the NLNAC for approval. Continued accreditation from the NLNAC for the A.S.N. program was granted in the spring of 2002 with the next scheduled visit to be made in the spring of 2010. On May 1, 2001, provisional accreditation for the B.S.N. degree program was received from the NLNAC, pending graduation of students, formal application and site visitation. The proposals were presented to the State of Idaho Board of Nursing on May 24, 2001. The curricula were approved in August 2001, and permission granted to institute the changes in the A.S.N. and to begin the B.S.N. nursing program, effective fall 2001. Analysis and Appraisal The Department of Nursing has evolved within an environment of continual evaluation. The faculty utilized competency-based evaluation to develop program outcomes based on measurable criteria. The first step of this process occurred when preparing for the NLNAC visit scheduled for spring 2002. Upon examination of the NLNAC standards and criteria, an Accreditation Council was developed in winter 2000. This Accreditation Council reviewed the congruency of the mission of the University with the central aims and philosophy of the department, assured that the criterion-based outcomes of the program progressed from the Philosophy, and examined individual class goals and course objectives. The Department of Nursing is housed on the first floor of the John L. Clarke building. Facilities in the Clarke Building allow for classroom and laboratory teaching spaces. 112 Standard 2 6.30 Department of Physical Education Purposes The central aim of the Physical Education Department is to provide an opportunity for an individual or group to learn and participate in physical education activities that are physically sound, mentally stimulating, and spiritually and socially wholesome; that provide enrichment; and that provide fitness skills which can be used throughout a lifetime. The department strives to incorporate measures in its classes which are directed at the development of social skills, the development of emotional control, the development of the physical body, the development of academic learning, and the development of spirituality. As a result, students become better citizens and are prepared to be proper examples and leaders in communities and homes throughout their lives. The department’s program of physical education is based upon a thorough analysis of the student’s health, fitness status, and recreational needs. Students are exposed to the why, when, and how of physical education. Description The Department of Physical Education is committed to serving a wide range of special interests for the general student body as well as for faculty and staff. The department offers a teaching minor in physical education and a physical education minor, as well as a cluster in coaching. Approximately 4,500 students were served in the PE program each semester during the past academic year (2002-2003). The Hart Building is well-equipped and includes several gymnasiums where fencing, archery, badminton, volleyball, track and field, football, baseball and basketball are taught. Instructors teach racquetball and wallyball in the five racquetball courts. A new fitness center was opened in January 2003 with updated fitness and weight training equipment for students, staff, and faculty. The building also houses an Olympic-sized swimming pool, a dance studio where aerobic fitness classes are taught and a regulation basketball arena that seats approximately 4,500. Outside fields allow soccer, track, softball and baseball. There are also twelve tennis courts on campus and a bowling alley. Golf students have access to two local public golf courses. Ski and snowboard students are transported to and from classes taught at Grand Targhee Ski Resort. Facilities used by the department are shared with the Activities program on campus. The community also schedules and uses the facilities. Education Program and Its Effectiveness There are fourteen full-time faculty members in the PE Department and approximately four adjunct teachers. Twelve of our full-time instructors hold master’s degrees. One has a bachelor’s and a nursing degree. One has a doctorate degree. range of fields. Our ultimate goal is to help students develop this style of thinking and apply it to their chosen specialty areas. Significant Changes The BYU-Idaho Physics Department currently offers two bachelor’s programs with specializations that prepare students for a wide range of goals, including teaching high school and obtaining a solid foundation for medical professions, law, business administration, or technical writing. Because of state-mandated secondary education requirements, the department offers two separate programs: Applied Physics and Physics Education. The department offers 54 different physical education courses, which has increased from 45. Approximately 138 classes are taught each semester. With the discontinuation of intercollegiate athletics, coaches became full-time instructors in the department. Offering two minors, the department has added seventeen upper division lecture courses in addition to fifteen existing lecture classes. Several instructors have completed additional course work to prepare themselves to teach these classes. Analysis and Appraisal The Physical Education instructors have placed special emphasis on providing activities and classes that provide enrichment to students. Instructors encourage social wholesomeness in activity classes and positive influences. Students are taught the importance of teamwork and development of the physical body along with emotional control. With the addition of minors in the department, instructors have eagerly met the challenge to develop curriculum for upper division classes. Teachers in the department are involved in advising students by discussing classes that will enhance each student’s major program. The department’s programs are impacted by the need to share facilities with the University’s Activities Program which uses the facilities from about 2:00 pm to 10:00 pm each day. 6.31 Department of Physics Purposes The Physics Department of BYU-Idaho contributes to accomplishing the mission of the University. The department provides general education courses for the entire student body, service courses for many campus majors, and two bachelor’s degree programs. Physics is helpful in understanding the challenges of today’s society and their potential solutions. In addition, physics embodies a style of thinking and a discipline that provides new perspectives and approaches to a wide Education Program and Its Effectiveness Description Each student selects a specialty area to complement his or her physics curriculum. Recommended specialty areas include pre-medical professional, pre-law, business, technical writing/ journalism, and secondary education. The Physics Department teaches several courses that provide service to other departments. Table 32 lists these courses and the departments/programs they primarily serve. The Physics Department also teaches a wide variety of general education courses that serve students in any major. Table 33 lists the major general education courses the department teaches and the approximate number of students taught each year. Each general education course requires a laboratory experience (typically 3 hours per week). In addition to its majors in physics, the Physics Department offers two minor options depending on a student’s beginning math level. The Physics Department is housed in the George S. Romney Science Building. The department has one large lecture hall (seating ~150), two medium lecture halls (40-50 capacity), one smaller classroom (25 capacity), three laboratory rooms (seating 20-40), and a computer lab (holding approximately 10 computers) available for teaching purposes. The department also owns two permanently fixed telescopes, a 24-inch telescope housed in an observatory four miles west of Rexburg and an 11-inch telescope on the roof of the Romney Building. In addition, the department houses a planetarium. These facilities are used for astronomy classes and public outreach. Department members offer a planetarium show each week to the general public and make the planetarium available for private showings to school, church, and community groups. The 11-inch telescope is operated several nights each week during winter and fall semesters, primarily to give astronomy students telescope experience, but it is open to the public. Standard 2 113 Service Courses Taught by the Department of Physics Course Course Title Departments/Programs Served Ph 105/105L Applied Physics I Biology, Construction Management, Pre-Medical Professional (Medical, Dental, Chiropractic, Pre-Pharmacy, Physical Therapy), Architecture, Manufacturing Engineering Technology, Earth Science Education, And Geology Ph 106/106L Applied Physics II Biology, Pre-Medical Professional (Medical, Dental, Chiropractic, Pre-Pharmacy, Physical Therapy), Earth Science Education, And Geology Ph 201/202 General Physics I and II Pre-medicine Ph 121 Principles of Physics I Computer Science And Engineering, Geology, Math, Mathematics, Chemistry Ph 150 Introductory Physics Lab Same as above Ph 127/127L Descriptive Astronomy Earth Science Education Ph 137/137L Meteorology Earth Science Education Ph 314 History and Philosophy of Science Biology Education, Earth Science Education, PhS 100 Introduction to Physical Science Elementary Education PhS 110 Physical Science for Teachers Elementary Education _________________________________________________________________________________ Table 32 Significant General Education Classes Taught by the Physics Department Course Title of Course Number of Students per Year PhS 100 Physical Science 325 Ph 101 Fundamentals of Physics 100 Ph 127 Descriptive Astronomy 400 Ph 137 Meteorology 60 Ph 167 Descriptive Acoustics of Music and Speech 50 ______________________________________________________________ Table 33 114 Standard 2 Education Program and Its Effectiveness Significant Changes As with all departments on campus, the transition from Ricks College to BYU-Idaho required significant changes in virtually every aspect of our department. The following are highlights of the five-year plan. 1. 2. Prior to the transition, the department offered an Associates Degree in Arts and Sciences in Physics. This degree was designed to prepare students to step into a four-year Physics Bachelor’s program at a transfer institution. The two Bachelor’s degrees described above are now offered. The first two years have not changed significantly. Data indicates that many students will still transfer to other institutions from here, especially those who are specifically seeking to do graduate work in the sciences upon completion of their bachelor’s degrees. An additional faculty member has been added, bringing the total number of department fulltime faculty to 11 members. The Physics Education major admitted freshmen students during fall semester 2001. The Applied Physics major admitted freshmen students fall 2002. Physics majors typically represent only a small fraction of students on any campus. During fall 2002, there were only 2 majors in each of the bachelor’s programs. There were 20 students in the Physics Associate degree. Polling these students indicates that most are seeking traditional Physics Bachelor’s degrees with the ultimate goal of going on to graduate school. During winter semester 2003, the numbers of majors increased to 7 Physics Education majors and 11 Applied Physics majors. Of the 25 majors in winter semester 2003, 18 are bachelor’s students. In the fall semester 2003, there were 11 Physics Education majors and 13 Applied Physics majors. availability of the planetarium to campus groups, school field trips, and community outreach programs. The Physics Department budget has steadily increased in response to higher demands placed on our faculty members. The major area of increase has been for student wages. The need for student labor has ballooned as the institution transitions to a four-year school. Before the transition, student assistance was confined to mainly student secretarial help and graders. Since the transition, students are used in a wider range of activities. These include secretarial help and graders as in the past, but also include lab assistants, operating the Planetarium, and operating the telescope. There has been an upward trend in the amount of student help faculty members are using as demands on their time increases. Analysis and Appraisal The Institution commits a significant investment of faculty, space, and financial resources to the Physics Department. Each program in the department has specific outcomes designed to ensure that students are prepared to enter professional schools or the workplace and to assume their roles as parents and informed citizens. Each course has a set of outcomes geared to support these outcomes. Course enrollments in major classes, service courses, and general education courses have been in a state of flux. A number of major programs require physics classes. Some programs that the department traditionally serviced are no longer requiring all the courses they used to require. The degree programs were designed to help students acquire a broad knowledge base in physics and develop skills in scientific problem-solving, working in groups, mathematics, computer and software applications, communication, information synthesis, and laboratory use. Degree programs also help students learn how to learn and feel confident to learn. Most of these skills were identified by the American Institute of Physics (www.aip.org/statistics) as being important to Bachelor’s level physicists in their 1998-1999 study. The fouryear program was built upon the foundation of physics courses which were part of our two-year curriculum. No students have completed a physics major yet; consequently, the effectiveness of the programs is difficult to measure. Based on feedback from students who transferred to other institutions from the department’s program, however, the department is confident that the core of the physics programs is solid. Four of the department’s classrooms were outfitted with multimedia cabinets and equipment since the last accreditation visit. The planetarium went through a major upgrade and renovation during the summer of 2000. The entire system was computerized, making it possible to hire students to operate the planetarium, an impossibility before the upgrade. The upgrade created a wider variety of available planetarium shows and greater Former physics students were asked in a survey how important these skills were in their current employment or schooling and how well the Ricks College program helped them develop these skills. Of the 68 former students, 17 responded to the survey. Results of this survey reveal that, generally speaking, students are very satisfied and feel the Physics Department did a good job of developing these skills. Specifically, most students feel Education Program and Its Effectiveness Standard 2 115 their experience at this institution was excellent preparation for their upper division experience after transfer. The department scored extremely high in helping students know how to learn, feel confident to learn, solve scientific problems, develop mathematical skills, and understand the principles of physics. The program did not prepare students as well for skills in group work , computers, communication, and laboratory. This survey underscores the need for improvement in these areas. Most notably, many students felt that laboratory experiences need to be improved. Most of these students completed the program when only a single one-credit Physics lab was required. That lab was a relatively weak experience. Even before the transition, the department recognized and began to significantly strengthen laboratory experiences. Beginning in 1999, students were required to complete two laboratories during their first two years. After the transition, an advanced junior year lab was instituted. 6.32 Department of Psychology Purposes The central aim of the Psychology Department is to prepare students in psychological methods, skills, concepts, and issues-building, in the context of the mission of the BYU-Idaho. The department accomplishes its central aim with three kinds of classes: general education, service, and classes included in a degree program. The department also provides advising for students that will help them make wise decisions and be responsible for successful life and career planning. Description The Psychology Department offers both Bachelor of Science and Bachelor of Arts degrees. There are approximately 300 Psychology majors. More than 1800 students enroll in general psychology classes each year. The department currently has seven full-time faculty members. Two faculty members have been granted released time for administrative assignments. Six of the seven faculty members have doctoral degrees. One has a master’s degree. All faculty members are teaching in areas of their training and expertise. The department has a half-time secretary, and four student secretaries. Student secretaries are available for faculty as needed. In addition, there are seven lab assistants who work in the computer lab. 116 Standard 2 The department utilizes four and one-half rooms to maintain its programs including a 120-seat auditorium with multimedia computer, projection and sound. Faculty offices have been provided in a suite in the Clarke Building. One faculty member has an office on another floor with the new hire this year. With the completion of the Thomas E. Ricks building, there will be eight faculty offices and secretarial areas. Significant Changes The significant changes experienced by the department have been in connection with the transition of the University from a two-year to a four-year school. Since the announcement that Ricks College would become BYUIdaho, the Psychology Department has been systematically preparing for April of 2004, when the first class will graduate. The department has designed the degree program and implemented new classes. The budget has been appropriately increased and the department has received or ordered necessary equipment and supplies. The administration has been very supportive of the department’s efforts and has encouraged development of the best program possible. Analysis and Appraisal Only one recommendation was made for the Division of Behavioral and Social Science in the last accreditation report. The report recommended that the division “establish a program of Learning Outcomes Assessment at the course and program level.” The Psychology Department has designated one of its faculty members to develop specific learning outcomes and methods of assessing those outcomes for every course that is being offered or will be offered by our department. This designated faculty member has been given released time for two semesters to accomplish this task One new faculty member was hired to begin in fall 2002 and another faculty member is scheduled for hire in 2005. The number of majors has increased from 150 to the current more than 300 majors since the announcement of the transition. Each instructor has considerable freedom in the design of courses; however, department faculty members have agreed to use the same texts in introductory courses. Each faculty member is encouraged to integrate use of the library and information resources into the learning process. Curriculum is planned both for optimal learning and accessible scheduling. Education Program and Its Effectiveness Needs of the disciplines, the fields, or occupations are structured into each course with the instructors adding depth beyond the text 6.32 Department of Recreation Leadership Purposes The Recreation Leadership Department provides students with life-enhancing skills and knowledge to make wholesome recreation choices regarding personal and family leisure time. Students receive leadership training through experiential adventure education. Majors receive professional preparation for varied career opportunities. The unique natural resources of the region and the department’s experiential teaching philosophy provide students with opportunities for personal growth, enhanced self-esteem, ability to manage risk and the development of strong resource protection and service ethics. Description The Department of Recreation Leadership offers a Bachelor of Science Degree in Recreation Leadership. The department consists of four full-time faculty members, two of whom hold doctorate degrees and the other two master’s degrees. In addition, the faculty members are certified in a variety of areas connected to the work of the department such as Wilderness 1st Responder, Wilderness Emergency Medical Technician/Instructor, Swift Water Rescue Specialist, Wilderness Education Instructor, Ropes Course/Adventure Challenge Course Facilitator, Professional Ski Instructor, Back Country Ski Guide, and Back Country Avalanche Specialist. The department uses two instructors from other departments and one adjunct teacher certified in recreation therapy. A resident director oversees the Outdoor Learning Center at Badger Creek. Students with complementary majors may also complete 25 credits of a Recreation Leadership Minor. Approximately 170 majors enrolled in courses designed to prepare students for the work force in various programs in the field of leisure and recreation. These courses cover philosophy, theory, programming, facility management, risk management, research, wilderness first aid, leadership and teaching through practical experience and hands-on learning. Numbers of graduates in the Recreation Leadership Department have increased steadily each year. Approximately 30 Recreation Leadership majors completed the requirements for graduation in 2003. Education Program and Its Effectiveness Since the four-year degree was developed, the number of majors has increased from 50 to approximately 170. Expedition programs are offered for students to complete required course work in the back country. The Recreation Leadership Department offers a ten-day summit course in December and a five-week summit course in May. The BYU-Idaho Outdoor Learning Center (Badger Creek) experiences safety inspections and yearly maintenance for the ropes course. Upgrades and additions have been made to the ropes course yearly. A new high element course was built in 2001 by a professional company called Course Fitters. Staff members were trained on the new course. In 2002 many other replacements and updated elements were added. A liner for the canoe pond was donated and the pond is now a working teaching station for canoe workshops. A new house was built to house the resident director’s family. Ropes, outhouses, and handcarts are replaced on a continuing basis. Continuing Education Academic programs in the fall have been added to the Outdoor Learning Center to allow more students to come to BYU-Idaho and to have a unique outdoor learning experience. Campus recreation property located southwest of campus provides a handy groomed ski trail. Also, the outdoor center Henry’s Fork property was purchased and is being developed for outdoor recreation use. This property is located near the BYU-Idaho Livestock Center six miles west of Rexburg. The Recreation Leadership Department has adjusted vehicles to hold 11 passengers, providing more safety for students on trips. A new 12-passenger van was purchased in 2003 to replace one of the older 15-passenger vans. A new pickup truck also replaced an older model. Significant Changes The Recreation Leadership major was approved in 2000. The name of the department was changed at this time from Recreation Education to Recreation Leadership to assist integration into the College of Business and Communication, and to promote the specific role of leadership training in that college. The last evaluation expressed concern of the age of the faculty. A younger faculty member was hired in 2001-2002, bringing the total faculty from three to four full-time members. There were 40 majors at the beginning of the transition. The year 2003 showed 170 majors plus an undetermined number of minors. Standard 2 117 A therapeutic recreation certification program was instituted and one adjunct faculty member was hired to instruct in this area. Several new advising forms were developed to assist students and faculty in career and educational planning. A recreation society was developed to assist all majors in gaining professional exposure in areas of employment and educational information to our majors as well as professional expertise and constant access to faculty members. Requirements for majors to assist with the new Student Outdoor Activities program were implemented.Most of the Recreation Leadership classes are taught in the classroom in our Department complex in the Manwaring Center. All four faculty members are in a central location in the Manwaring Center. This facilitates communication and coordination among faculty members. It is easier for students to locate faculty with all members of the faculty in one area. Analysis and Appraisal The Department of Recreation Leadership effectively contributes to achievement of the BYU-Idaho and Recreation Leadership Department central aims. The following information demonstrates how testimonies are built, a diverse education is provided, preparation for further education and employment occurs, and a wholesome atmosphere is maintained through the recreation leadership courses. Students in the department learn how to effectively use leisure time for a lifetime while developing a strong ethic of service to mankind and to the environment. Faculty members in Recreation Leadership Department are evaluated by students every three years using a standardized University instrument. Results from these evaluations are reported to the college and department heads and then reviewed with the faculty member. Individual instructors conduct personal surveys for courses periodically when student input is desired. The four faculty members in the department have consistently received excellent (5.5 to 6.5 on a 1-to-7 scale) and exceptional (6.5 to 7.0 on a 1-to-7 scale) ratings from the student evaluations conducted in the last five years. None of the courses or instructors in the Recreation Leadership Department has been rated lower than the BYU-Idaho average for any single variable. The one dedicated classroom used by the department seats 20 students. Larger classes are arranged in the Manwaring Center. These classrooms are convenient and attractive, but students complain occasionally about the absence of a desktop for taking notes and exams. 118 Standard 2 The department is dependent on public lands for many outdoor classroom sites. A carefully orchestrated alliance has been developed between this department and the U.S. Forest Service, National Park Service, Bureau of Land Management, State Parks, and the Idaho Outfitter and Guides Association. The permits and agreements for instructing on these sites require constant permitting procedures, certification of guides, fees, conferences, and meetings. One member of the faculty has been assigned this responsibility. Enrollment, number of majors, number of graduates, and level of GPA have all experienced a gradual increase. Faculty members all agree that the academic ability of students in the past five years is dramatically higher than previous years. This is because of the elevated general admissions requirements for BYU-Idaho. Evaluations received from supervisors during students’ internships indicate that the department is doing well in developing strong leaders in experiential and adventure education. Personal contact with students after they leave BYU-Idaho reveals that students continue to participate in the recreation skills they have learned in their recreation leadership classes at BYU-Idaho. 6.34 Department of Religious Education Purposes The purpose of the Department of Religious Education is to help strengthen student testimonies of Jesus Christ and his restored gospel by teaching the scriptures and words of latter-day apostles and prophets, by the power of the Holy Ghost. Course work will allow students to demonstrate an increased knowledge and understanding of the doctrines and principles of the gospel. It is expected that personal commitment to God will increase as students gain knowledge and prepare for sacred temple ordinances and life-long service in communities, nations and in the Lord’s Kingdom. Description The Department of Religious Education offers no degree programs. This department offers courses designed to fill the University Requirements portion of every degree awarded from this campus. The University Requirements mandate that all students take 14 credits of religious education for a bachelor’s degree and 7 credits of religious education for an associate’s degree. With no Education Program and Its Effectiveness major or minor programs, this department concentrates on accomplishing the mission statement of the University and the departmental central aims so that as students complete their academic training, they also leave with a significant religious educational experience that is designed to assist them throughout their lives as they raise their families, serve in the Church and contribute to communities and to their chosen professions. A major portion of each student’s religious education is a 10-credit scripture-based core. Of the 14 credits necessary for a bachelor’s degree, all students are required to have 4 credits of Book of Mormon, and 6 credits of other scripture classes: Old Testament, New Testament, and/or Doctrine and Covenants. When students have an education in religion based on a foundation of scripture, they will learn skills that will help them to access information and find answers to the concerns of life. This scriptural background will be of great assistance to each of them throughout their lives. The other courses, though not specifically scripture based, are all couched in a scriptural backdrop. The full-time faculty members comprising the Department of Religious Education are excellent models to the students and are skillful instructors. Of the 29 faculty members, 12 presently have doctorates with 7 others actively pursuing doctoral degrees. The majority of the faculty has spent many years teaching in the Church Educational System in seminaries and institutes of religion where they acquired much experience in teaching the gospel to young people. Several of the faculty members have written and continue to write articles for publication in several Church-related venues. All faculty members continue to study and add to their scholarship on a regular basis. In addition to the 29 full-time faculty members, there are presently 18 part-time instructors who come from various responsibilities on campus and teach one religion class per semester. Their expertise and example are greatly appreciated and they ease the demands of the task of supplying religion classes for nearly the entire student body each semester. The majority of the religion faculty is housed in the Taylor Building, completed in 1997. Most of the classrooms have a seating capacity of 48. With few exceptions, 48 is the maximum size of any religion class. Nearly all the classrooms have advanced technological equipment to aid in the most current instructional methodology and presentation. Every instructor has access to those classrooms which are most conducive to individual teacher preferences. There is also a library with a large collection of books that aid in research. Education Program and Its Effectiveness Significant Changes In the last accreditation report, the Chair of the Department of Religious Education expressed the desire that the student-to-teacher ratio would be reduced from 48 to 43. It was just two years after that when Ricks College was given the charge to expand into a four-year university. With that expansion has come a much larger student population. We are still adjusting to the growing enrollment connected with the transition. Therefore, it is often difficult to reduce the students per class load for the teacher. However, with the addition of three- and four-credit classes, the instructors are teaching fewer classes with less grading and a lower total number of students. These classes with higher credit hours have eased slightly, some of the challenge of large class loads. As the transformation of the University continues, the demand on the teachers will remain high, but this can be reduced somewhat as positions are opened for new faculty members and as more part-time faculty members are trained and given opportunities to teach in the Religion Department. With the move to university status, several new courses have been added to our curriculum offerings. In addition, some of the courses which previously were 2 credits have been rearranged into 3-credit courses. For example, where the New Testament was studied in two, 2-credit courses (Religion 211 and 212, respectively), the entire New Testament has now been condensed into one 3-credit course. Analysis and Appraisal Through the funds and opportunities made available to the department by the University, each faculty member is granted 3 credit hours for professional development. This can be done as a group or on an individual basis. It is the philosophy of those in the administration of the Religion Department and the leaders of the University as a whole, that instructors who are provided with means to enrich their knowledge and understanding will be more knowledgeable, enthusiastic and capable in their interaction with students in the classroom. This is of great importance, given the multi-national and multi-cultural makeup of the student body. It is difficult to imagine a more helpful environment in which to grow academically, professionally, socially and culturally than the faculty can experience at this University. The Department of Religious Education provides a significant emphasis to the first and foremost feature of the university’s mission statement: To build testimonies of the restored gospel of Jesus Christ and encourage living its principles. Not only is this the desire of the Reli- Standard 2 119 gion Department, but it is the purpose for its existence. Furthermore, each of the other three aspects of the University mission statement is a vital component of this department. Instructors are hired who have demonstrated competence in knowledge of scripture and Church history, who teach with doctrinal purity and accuracy, whose lives are exemplary and who have a love of and a loyalty to the young adults whom they serve, the Church to which they belong, and the leaders of the Church and the University under whom they serve. Inasmuch as no degrees are offered through the religion department, the only growth expected will come with increasing enrollments to the University. However, because of the introduction of three-credit courses (plus one four-credit course), there should be a leveling off of demand for religion classes in the years to come. Where in the past, all religion classes were two-credits and seven religion classes were required for a bachelor’s degree, now the requirement can be met with 6 religion classes. Though assessing spiritual matters can be challenging, the students who take religion classes are given a wide array of experiences, both inside and outside of the classroom to help them gain proficiency in understanding the scriptures and other facets of Church history, doctrine and family history. Students demonstrate their understanding of these principles through writing assignments, oral presentations, examinations, and through their participation and demeanor in and out of class. One of the most reliable measures of students’ mastery of the doctrines of the Church is their subsequent and life-long behavior. Will they continue to live the principles of the gospel as taught in the scriptures? Will they have a life-long commitment to the study of the scriptures, to the study of the teachings of the prophets? Will they marry in the temples and rear a family according to the standards of the gospel? Are these graduates of BYU-Idaho good citizens wherever they live and do they uphold the laws of the land? Are they productive members of society, contributing to the well-being of others? Are these graduates successful in their chosen careers and do they make a significant, positive difference to the success of their profession, and employment? There is some concern in the department about the effectiveness of the student evaluations and the degree to which they accurately identify areas of strengths and weaknesses in the courses taken and with the instructors. Additionally, it would be very helpful if instruments were developed to assess the long-term effect of religion classes on the students. Obviously, it would be difficult to separate religion class experiences from all the other influences which would come upon a student during and well after leaving the religion class. Because the Religion Department does not award degrees, the members of its faculty have been assigned as advisors to students in Elementary Education and in the area of General Studies. This helps reduce the tremendous number of advisees for these two academic areas. Though none of the religion instructors has a degree in Elementary Education, they are given training on a yearly as well as on a requested basis on how best to meet the needs of the students in giving them accurate information and encouragement in these disciplines. The central aim of the Department of Sociology and Social Work is to support the overall mission of BYU-Idaho and The Church of Jesus Christ of Latter-day Saints. The department helps general education students gain an appreciation for the social and cultural influences affecting them, their families and society. It prepare majors for advanced study and careers in the fields of sociology, social work, criminology, and anthropology; and it promotes the development of knowledge and skills related to successful human interaction and function pertaining to society, culture, the social environment and social justice. The specific aim of the Social Work Program is to help students develop social work knowledge so they can be competent and effective communicators and professional social workers for generalist social work practice and Christian service with individuals, groups, families, communities and society. The specific aim of the Sociology Degree is to prepare students for gainful employment in social services, human resource management, and the fields of criminal justice such as The University requirement of 14 credits of religion for a bachelor’s degree and 7 credits for an associate’s degree ensures a steady supply of students taking religion. Each fall and winter semester, nearly ten thousand students are served by the religion department and the summer terms are growing in number. This past summer (2003) over three thousand, five hundred students had a religion class. 120 Standard 2 The administration seems committed and enthusiastic about giving whatever support is necessary for the success of the department and the individual members thereof. There are few teachers, if any, who would want to be employed elsewhere. 6.35 Department of Sociology and Social Work Purposes Education Program and Its Effectiveness law enforcement, security, court administration, corrections, probation and parole. It further prepares students for graduate study in counseling, law, research, higher education, and related fields of study. Description The department offers BA and B.S. degrees in Social Work and in Sociology. Three courses are taught which fulfill general education requirements in social science: SOC 111 – Introduction to Sociology, SOC 112 – Social Problems, and ANTHRO 110 – Cultural Anthropology. A minor in sociology is also offered. There are eight full-time permanent faculty members, one of whom is on leave while serving as president of the College of Micronesia. Four faculty members have doctorate degrees and four have master’s degrees. Critical to the fulfillment of its mission is the department’s placement of students in internships. It also maintains an Urban Studies program consisting of taking student groups to Chicago each summer to work with inner-city youth. Significant Changes In the past the department was known as the Department of Sociology, Social Work and Criminal Justice. Associates of Arts and Science degrees were offered in the areas of Sociology, Social Work, Criminal Justice Corrections, Criminal Justice Court Administration and Criminal Justice Law Enforcement. Current students in Sociology are required to take an applied sociology seminar and courses in ethnic relations, research and statistics, social stratification, sociological theory, a number of enrichment courses and a capstone experience in either senior research or a senor internship. Criminal justice has been changed to a criminology emphasis in the sociology major. Students may gain a degree in sociology and add an emphasis by choosing certain enrichment courses as well as courses in criminology. The department believes this will better prepare our students for advancement in the workplace and for future graduate studies. Students with an emphasis in criminology can choose courses in administration, law enforcement or law. The department will offer a certificate of completion for taking certain criminal justice courses. The Social Work program is seeking accreditation with the Council on Social Work Education (CSWE). Much Education Program and Its Effectiveness work has been done in this area and candidacy is expected before June 2004. The feasibility report and other benchmarks have been completed including the pre-candidacy visit by a CSWE commissioner. The department has accepted its first 25 juniors in fall semester 2003 and will add 25 more each semester, eventually reaching 50 juniors and 50 seniors. Three faculty members hold a Master’s of Social Work (M.S.W) degree. One more hire with the M.S.W. degree is planned. Analysis and Appraisal The department is engaged in defining and implementing programs consistent with its central aims. There is a good deal of autonomy in decisions as to personnel assignments, program requirements and the allocation of resources. Faculty members are engaged and anxious to contribute to the development of their students. Department facilities are adequate and all faculty members are connected to the Internet. Classrooms used by the department have computer, projector, and CD/VCR equipment available. There is an academic internship and employment office to support students and graduates. The David O. McKay Library has comprehensive library holdings and electronic sources used to accomplish the department’s central aims. The department aims to develop critical thinking skills in the context of employment opportunities for students. Substantial focus is on internships and developing students by experiential learning. In the fall semester of 2002 and the winter semester 2003 the department provided 4,698 and 4,885 student credit-hours respectively compared with a target for the department of 3,360. While it is early to assess the success of the department in teaching upper division courses, in the sociology area several students have progressed to the point of being seniors and plan to graduate in April 2004. Several of these students have transferred back to the program after going to other universities or other programs. Some of these completed the Sociology requirements in December 2003. Students completing the Sociology requirements have taken or are taking SOC 495 – Senior Research in Sociology or SOC 498 – Senior Internship in Sociology. Success in these two courses is an early assessment of the programs. A recent communication from a supervisor with the Idaho Department of Health & Welfare regarding a student who was serving an internship stated: “...the Department was very impressed with this student...brought with him excitement about Standard 2 121 working with children and families...good assessment skills...through training was able to assist the children and their families without any hesitation or bias.” The department has conducted exit interviews with those students completing the Sociology requirements in December 2003. Of the eight students surveyed four have accepted employment related to the field, three will continue on to graduate or professional studies and one will focus on raising her children. 6.36 Department of Teacher Education Purposes The Department of Teacher Education seeks to assist students in becoming professional teachers in the areas of Early Childhood/Special Education, Elementary Education and Secondary Education. Students in the department are encouraged to teach diligently and to seek knowledge, understanding and wisdom by study, by practice and by faith. Students seek knowledge by understanding central concepts, tools of inquiry and structures of disciplines; comprehend the interdisciplinary nature of the real world and the role of the disciplines in preparing for the future; and demonstrate competency in multiple assessments. They gain understanding by seeking personal, spiritual, and professional growth in harmony with the university’s mission statement; comprehending student needs; understanding how students learn and develop; implementing plans to meet unique needs of learners; observing teacher-student interactions; possessing communication and technological skills; and representing ideals and ethics embraced by teaching organizations. Finally, students seek wisdom by learning to evaluate outcomes to plan practical experiences in a variety of settings; demonstrate competency with multiple teaching strategies; managing and monitoring successful student learning; and reflecting upon and improving instructional skills. Description The department was formed as of May 1, 2003, in a merger of three previously existing departments/programs: Early Childhood/Special Education, Elementary Education and Secondary Education. Table 34 describes the degree programs offered by the department and the number of students in each program as of the fall semester 2003: The department consists of 17 full-time faculty members. Five have doctorate level degrees with the remaining twelve holding master’s degrees. Approximately 12 adjunct faculty members serve in the department. 122 Standard 2 The department employs a secretary, a student teaching director, a student teaching secretary, and an advising center coordinator and approximately nine student secretaries. The number of students in the programs offered by the Teacher Education Department requires that facilities across campus be used to conduct the courses and other activities of the department. Faculty members in the department are housed in Rigby Hall along with the advising center and the student teaching center. Significant Changes One area of concern at the last accreditation visit was the lack of technology equipment in the Elementary Education program. At the time the department did not have a computer lab to teach the needed courses for the required state exams. This caused a burden on other labs and departments. A computer lab for elementary education students was constructed in 2000. Because of pressures on the faculty to teach the core education classes, the Instructional Technology Department has assumed responsibility to teach technology courses and labs, and the lab was turned over to them. With the establishment of the bachelor’s degree programs, a most immediate and formidable challenge was obtaining approval by the state Department of Education. Representatives of the Board of Education visited the campus, and approval was granted after completion of a hearing process early in 2003. The department is trying to meet the needs of a growing student population while maintaining high quality in teaching. The most recent hires in the department have recent public school experience which should aid in preparing students and in being complaint with state requirements for teacher preparation. The department has developed its student teaching program. Because of the large numbers of students needing the student teaching experience, the department has established distant sites with housing for unmarried students. One such site is in Las Vegas, Nevada, where 30 students were placed in the winter semester of 2003. Other distant sites include Mesa, Arizona, and Seattle, Washington. Reports were favorable from the schools and many of the students received job offers. The department aims to place about 150 student teachers in eastern Idaho with the balance at the distant sites. The department projects that there will be a need to place 450 student teachers by winter 2005. The department looks forward to remodeled classroom facilities in the Clarke Building. At present faculty offices are some distance from the classrooms used by the Education Program and Its Effectiveness Number of Students in Teacher Education Majors Major Associate Degrees No. Major No. Music Education Composite (BA) 338 Culinary Art (AAS) 66 Social Studies Education Composite (BA) 2 Professional Preschool (AAS) 59 Social Studies Education Composite (BS) 103 Integrated Degrees Secondary Education Degrees Child Development (BA) 17 Art Education (BA) 41 Child Development (BS) 40 Art Education (BS) 19 Biology Education (BS) 66 Chemistry Education (BS) 13 Earth Science Education (BS) 26 Secondary Education Composite Degrees English Education (BA) 14 Agriculture Education Composite (BS) 13 English Education (BS) 104 Art Education Composite (BA) 15 Health Education (BS) 216 Art Education Composite (BS) 29 History Education (BA) 26 Biology Education Composite (BS) 6 History Education (BS) 199 English Education Composite (BA) 110 Math Education (BA) 123 English Education Composite (BS) 0 Specialized Degrees Early Childhood/Special Education (BS) Elementary Education (BS) Family & Consumer Science Education Composite (BS) 105 1,601 153 Physics Education (BS) 21 Spanish Education (BA) 111 Theatre & Speech (BS) 83 3,719 TOTAL ________________________________________________________________________________________ Table 34 department. While many of the current classrooms are not ideally suited to the department’s needs, the department looks forward to improved conditions in the Clarke Building. Going forward, the department has formidable challenges. The number of students interested in entering the teaching profession continues upward. Faculty members are working toward the Ph.D. degree which is an added burden for them and their families. The facilities which are adequate now will need to be improved as part of the Clarke Building remodel planned for the next couple of years. Analysis and Appraisal In the fall of 2003 Teacher Education had more majors than any other department on campus. Most of the majors were women, with an increasing number of men. The students generally ranged in age from 18-23. Students must maintain a 2.75 GPA to stay in the majors. The department has had a high level of interest from Education Program and Its Effectiveness principals and superintendents seeking to hire graduates. The faculty comes from various backgrounds, including both recent classroom and administrative experience. Only three faculty members have achieved continuing faculty status at the University with the balance progressing toward that goal. The faculty has a strong commitment to public education. All have been employed in varying aspects of public education. The establishment of an advising center to assist department students has greatly helped the faculty, relieving them to a large degree of the most-frequently asked questions. The greatest challenge faced by the department is dealing with the large number of students in the majors offered by the department. The teaching and advising loads are taxing the faculty and staff heavily. The department is building unity and confidence as challenges are met and overcome. Standard 2 123 6.37 Department of Theatre Purposes In keeping with the mission of BYU-Idaho, the Department of Theatre invites students to live and share their personal testimonies of the principles of the restored gospel of Jesus Christ in both course work and performance. Its aim is to help students be better performing artists and to understand how their craft connects them to the church, their families and communities. The department seeks to build sound judgment about both the form and content of performances in its students. Graduates are prepared to enter the secondary education workforce with skills, knowledge and a system of valuebased ethics. In a broader sense, the department is committed to serving students, staff and the community by providing high quality theatre events that pursue truth. The department seeks to follow the Church’s thirteenth article of faith: “...If there is anything virtuous, lovely, or of good report or praiseworthy, we seek after these things.” Description The Department of Theatre offers one Bachelor of Science degree in Theatre/Speech Education. A student majoring in Theatre/Speech Education will also have a teaching minor which will enable him/her to teach in three disciplines. Minors offered by the department include: Theatre Arts, Technical Theatre, Theatre Arts Education and Speech/Theatre Education. In addition to its major and minors programs, the department offers two general education courses: Introduction to Theater and Film Art and Appreciation. The performance program enriches the campus and local communities in the presentation of performances that provide social, intellectual and cultural motivation (generally seven productions during the year). The department maintains two theatres: a small ‘black box’ theatre with flexible seating for 235-250 persons in the Kirkham Building and a full proscenium theatre that can seat 500-550 persons in the Snow Building. Productions are alternated between the two theatres for maximum effective working conditions. Also housed in the Kirkham Building is the Scene Shop for the construction of scenery for both theatres. There are also a makeup room and dressing rooms in the Snow Building that are used for classroom space during the day. The Kirkham Building also houses two performance classrooms which can also be used as additional performance space for course work performance not related to the larger production spaces. 124 Standard 2 Significant Changes Along with the rest of the University the department has faced the challenge of moving from offering associates degrees to providing the curriculum, faculty and facilities for baccalaureate degrees. An on-line course entitled Introduction to Theatre was developed to provide an opportunity for students to meet the university’s requirement that each student take an on-line course. The performance program was enhanced to allow students on the summer/fall and winter/summer track to have the same opportunities to try out and perform. The physical facilities used by the department have included: improved lighting and sound systems, a compact storage system for costumes, remodeling to meet OSHA requirements, and a new office. In the winter of 2001 the departments sponsored a guest instructor from Chile who worked with students in classes and with the cast of the Pirates of Penzance for seven weeks. Analysis and Appraisal In response to comments made in connection with the 1999 accreditation visit, the department is continuing to work on measuring student outcomes and assessments. In winter 2003 a survey was conducted of majors and alumni based on the NAST (National Association of Schools or Theatre) survey. Students surveyed were concerned about offering courses across all tracks, a placement program for graduates, performance opportunities and better communication with faculty. The department has addressed the last concern through a forum for students and faculty. Nine out of ten of the alumni who participated gave the program high marks for their overall experience. They expressed the need to strengthen the theatre history area as well as providing a play-writing class. The need for a play-writing class is being addressed within the creative writing area of the English Department with one of the theatre faculty teaching the class. Faculty members make a strong contribution to the development of students in major, minor and general education courses. Instructors are well-prepared and are rated an average of 5.32 (7.0 being exceptional). Faculty members in the department are well-balanced in their efforts in classroom teaching and production of performances. Reaching the final template for the Theatre/Speech Education major was a challenging process. Because the program requires a maximum of 30 credits in Theatre and 12 in Speech, many courses had to be made optional. The department continues to improve both the range and content of courses so as to better prepare graduates. Education Program and Its Effectiveness Standard 3 Students Self-Study Students 2004 Standard 3 125 126 Standard 3 Students The students…must play a major part. It is their faith in the Lord Jesus Christ and in His restored gospel and their obedience to His commandments that will put Him at the center of the school. Their faith will largely determine whether we learn here by study and also by faith. As we do, we will attain academic excellence. Henry B. Eyring Commissioner, Church Educational System, The Church of Jesus Christ of Latter-day Saints Standard 3 Students Standard 3 describes and assesses the programs and services provided by Brigham Young University -Idaho. Section 1.0 outlines the purposes and organizational structure involved in providing these services, while Section 2.0 highlights the general responsibilities of the Student Services areas and the Student Life division at the university. Section 3.0 discusses the methods and processes employed for the award of academic credit and maintenance of records. Section 4.0 discusses and assesses selected student services. Section 5.0 presents a description and self-appraisal of all the major administrative units which provident a student life service. Intercollegiate athletics are not addressed in this self-study because BYU-Idaho no longer participates in them. 1.0 Purpose and Organization This section describes the purposes and organizational structures of Student Life and various other student services and provides an analysis and appraisal of their success. Students The responsibility for most services and functions related to student life rests with the Student Life Vice President. The organizational units and functions are listed in Figure 1. Other significant areas of student support report to different vice presidents. The Activities Program is administered under the direction of the Advancement Vice President. The Activities Program is discussed in section 4.9 of this standard. The Career and Academic Advising Center (CAAC) reports to the Academic Vice President. The CAAC is addressed in section 3.3 of Standard 2. Figure 2 shows an organizational chart for the Student Life area. Governance of student life is carried out by three Student Life subcouncils: Student Support, Student Well-Being, and Student Services. These subcouncils facilitate deeper discussions of issues, quicker turnaround on important issues, and better working relationships among departments within the subcouncils. The Student Support Subcouncil includes Admissions and Scholarships, Financial Aid, Records/Registrar, Career and Academic Advising which comes from the Academ- Standard 3 127 Organizational Units in Student Life Assistant Vice President $ Facilities - Health Center - Manwaring Center - Married Student Housing $ Programs - New Student Orientation - Manwaring Center Student Support $ Admissions and Scholarships $ Financial Aid $ Internships $ Placement / Student Employment $ Records / Registrar Director of Student Well-Being $ Campus Police $ Counseling Center $ Dean of Students $ Health Center $ Housing Director of Student Services $ Bookstore $ Food Services $ Ticket Office Special Assistant to the Vice President $ "Hold to the Rod" _______________________________________________________________________________________ Figure 1 ic Area to serve on this sub-council), Internships, Placement, and Student Employment. The Student Well-Being Subcouncil consists of the Dean of Students (including the International Student and Cultural Well-Being areas), Counseling Center, Health Center, University Police, Hold to the Rod, and Housing. Student Services Subcouncil consists of Food Services, Bookstore, Ticket Office and ID Center, and also has a representative from the One-Card Office (Information Technology/Academic division). The responsibility for various student service functions underwent a substantial reorganization in May 2001, approximately one year after the announcement of the change from a two-year to a four-year status. This reorganization of the student service functions constituted the most sweeping changes to our organizational structure in over 20 years, positioning the university to provide better service to a larger, more diverse, and more mature student body. While a greater number of student service functions were moved into the Student Life area, one notable exception, Student Activities, was moved away from Student Life into University Advancement about one year after the major restructuring. 128 Standard 3 This organizational structure has fostered better interdepartmental communication and has facilitated better coordination on issues that affect students’ lives. Departments are better informed and are better able to provide service to students. Integration and Implementation Committees representing stakeholders across the university have been established on an ad hoc basis to resolve various issues as they arise. Table 1 provides a profile of the employees who work in the departments within Student Life. The table shows degrees held, years of experience, and full-time versus part-time status. Longevity of regular employees averages approximately 14.9 years overall, with 17.1 years for administrative personnel and 13.5 years for support staff. Job descriptions are maintained by the Personnel Department and are generally updated when the position is vacated to ensure that the position description matches the current assignment and expectations. Individual performance is evaluated annually. Most departments begin by using the Productivity Review Form, in which the individual identifies major duties, tasks performed Students Organizational Structure of Student Life President David A. Bednar Vice President Student Life James R. Gee Special Assistant to the VP Gerald A. Price Assistant Vice President Ric Page Director Student Well-Being James Sessions Director Student Services Bryan Groom Director University Police Garth Gunderson Director Bookstore Doug Mason Director Counseling Center Reed Stoddard Director Food Services Dan Black Director Student Employment Bob Maxfield Dean of Students James Sessions Director Ticket Office/ID Jim Terry Director Registrar's Office Kevin Miyasaki Director Health Center Mark Gehmlich Director Housing Office Sharon Tuckett Director Student Support Director Admissions Gordon Westenskow Director Financial Aid Dan Gulbransen Director Manwaring Center Randy Parkinson New Student Orientation Allen Jones __________________________________________________________________________________________ Figure 2 extremely well, significant accomplishments, tasks which could be better performed, and future objectives. Supervisors use this form to review employee performance and to set goals. Each department within the Student Life organization has developed its own mission statement (i.e., central aims) and objectives. These are reviewed in section 5.0. The mission statements, goals, and objectives are consistent with and supportive of the institutional mission statement and objectives. Since the change to four-year Students status, nearly every policy and procedure followed by these departments has been reviewed to assure compatibility with the new institutional priorities. An effort is under way during the fall of 2003 and winter of 2004 to establish one campus web-side repository for all campus policies. This will facilitate more frequent review and rethinking of policies as the need arises. Annual departmental stewardship reviews have been conducted since April 2000. Refer to Standard 1 for a more complete description of institutional planning and Standard 3 129 Student Life Staff Profile Professional 1999 2003 Support 1999 2003 Student 1999 2003 Female 15 20 26 94 64 223 Male 28 55 20 30 72 115 PhD, EdD 9 9 0 0 0 0 MD, JD, MSW 9 9 0 0 0 0 MA, MS 14 23 2 3 0 0 BA, BS 9 16 7 20 0 0 AA, AAS, Cert., etc. 2 14 17 39 0 0 None 0 0 0 0 103 132 Less than 5 1 0 18 26 33 45 5-10 9 17 9 22 0 0 11-15 12 18 5 26 0 0 16-20 5 12 9 19 0 0 16 24 5 27 0 0 9/10 Months 22 10 6 11 0 0 12 Months 19 64 25 96 0 0 9/10 Months 1 0 1 1 27 52 12 Months 1 1 12 16 109 125 Degrees: Years Experience in Field: More than 20 Full-Time: Part-Time: ________________________________________________________________________________ Table 1 assessment. This process provides an opportunity for each department to prepare a report containing the departmental statement of central aims, desired outcomes and objectives, and the evaluation processes and results. The report details what the department leadership has learned through the evaluation process which will help direct decisions regarding physical and human resource 130 Standard 3 allocations, and what implications those decisions should have on the budget. All budget increase decisions are tied back to the performance of the department in meeting its mission and objectives. Each of the annual Stewardship Review books is available for review. Students Statistical Profile of the BYU-Idaho Student Body: 2000 – 2003 2000 Total Enrollment (headcount) 2001 2002 2003 8,949 9,200 10,703 11,137 Freshmen 5,407 4,151 4,231 3,248 Sophomore 3,542 3,395 3,118 3,202 Class Junior -- 1,466 2,218 2,561 Senior -- 188 1,136 2,126 Status Full-time 8,487 8,654 9,926 10,252 Part-time 462 546 777 885 Male 3,754 3,890 4,634 4,905 Female 5,195 5,310 6,069 6,232 In-state 2,883 3,228 4,013 4,089 Out-of-state 5,819 5,727 6,429 6,761 International 247 245 261 287 Married 546 1,058 1,929 2,579 Single 8,403 8,142 8,774 8,558 Under 18 234 149 167 114 18 3,097 2,424 2,589 1,817 19 2,269 2,125 1,682 1,773 20 616 1,009 1,320 1,319 21 1,129 1,178 1,430 1,642 22 948 1,156 1,303 1,486 23 363 582 952 1,144 24 131 241 495 778 25 32 95 211 388 Over 25 130 240 554 675 Gender Home Marital Status Age Note. Numbers are for fall semesters. __________________________________________________________________________ Table 2 Students Standard 3 131 2.0 2.1 General Responsibilities Identifying Student Needs The institution responds to the needs of its students in at least three systematic ways. First, the characteristics of our student body are closely monitored (see Table 2). This has been especially important in light of the changing demographic profile of students who now attend BYU-Idaho as well as the new realm of upper division students. Monitoring the characteristics and needs of summer track students has been a critical part of our initiative to admit more students to BYU-Idaho by taking advantage of campus resources available during the summer terms. Second, the annual stewardship review process has been instrumental in assessing how academic and non-academic departments alike are meeting the needs of the students they serve. Academic departments have accomplished this through their assessment activities (see Standard 2). As discussed in section 5.0 of this standard, non-academic units which provide vital services to the student body have assessed their ability to meet student needs through student surveys, student focus groups, and individual student interviews. Finally, regularly scheduled assessment activity at the institutional level carried out by the Office of Institutional Research is designed to determine whether or not students’ needs are being met. The appropriate data are shared with respective university departments. Based on the foregoing, BYU-Idaho has been responsive to student needs. Numerous examples provide evidence of this responsiveness. Even though the student body at BYU-Idaho is highly homogeneous (i.e, U.S. citizens, Caucasian, LDS, and from similar socioeconomic backgrounds), students come from every state in the United States and from 34 foreign countries. Several programs and services exist for students who do not fit the typical profile. For example, the International Students Office provides special assistance to non-U.S. students, including assistance with INS regulations. The Cultural Well-Being advisor is primarily responsible for assisting students who come from a broad array of cultural and ethnic backgrounds, in their social, emotional, academic, and spiritual adjustment to university life. This advisor also oversees various student associations such as the Non-Traditional Student Association, African Heritage Association, Hispanic Culture Association, and several others. An special advisor is assigned to the Married Student Association. One of the most dramatic changes in student body composition has been the increase in married students from 546 in fall 2000 to 2,579 in fall 2003. This has neces- 132 Standard 3 sitated the consideration of additional services to more adequately meet their needs. A student family housing subdivision with 154 apartments (both two- and threebedroom units) is currently under construction. A new health center that can more readily accommodate family medical needs is under construction. Finally, plans are currently under way to modify the student health plan to provide for the health care of dependents. Other recent changes illustrate BYU-Idaho’s commitment to meeting student needs. We have revised the curfew policy to accommodate a student body which is older, needs more study time, and has late night employment. We have extended library hours and Hart Building hours for the same reasons. The Internship Office was created to support the need for more hands-on, realworld experience required by the academic programs. The Career and Advising Center created seven satellite offices to make advising more available to students. The expansion of summer programs was designed to meet the needs of summer track students. The restructuring of faculty contracts from 9- to 11-months was motivated in part by a need to have enough instructor resources available for the increased number of students attending school during the summer terms. Special attention is offered to assist students who need personal or academic help. The Counseling Center provides a wide range of psychological and interpersonal assistance. The Dean of Students Office provides a resource for students experiencing difficulties with the Honor Code or with their academic performance. The Learning Assistance Lab (LAL) helps students who have difficulty mastering a subject. The LAL also provides free peer and professional tutoring and instruction in math, reading, and writing. The LAL is described and assessed in Standard 2. 2.2 Student Governance BYU-Idaho values the input of students in the day-today governance of the university. Students are involved as regular members of campus committees where policy is discussed, developed, and implemented. These committees include Academic Council, Campus Planning, Housing Councils, Honor Code Council, Student Life Council, Advancement Council, and many other councils and ad hoc committees. Appendix F provides a complete list of committees with student representation. Student representatives also meet regularly with personnel and staff councils in Campus Police, Housing, Alumni Relations, etc., to provide a student perspective on all policies and practices. As described in section 4.9, students lead out and guide the development of the Students Activities Program and are responsible for the planning, production, and success of their events. 2.3 Students’ Rights and Responsibilities BYU-Idaho is committed to making “good students better.” This concept is evident in the Honor Code, Dress and Grooming Standards, Academic Honesty Code, and Housing Regulations. Every student and employee agrees to abide by the Honor Code as a condition of admission or employment. Students reaffirm their commitment to these standards annually through the Continuing Endorsement process. The Honor Code (shown Appendix D) and the Student Handbook clearly set forth expected standards of personal conduct, and dress and grooming. These high standards enable the university to provide a college education in an atmosphere consistent with the ideals and principles of its sponsor, The Church of Jesus Christ of Latter-day Saints. In addition, an ecclesiastical structure of 68 student wards (Church units) promotes living of the high ideals expected at BYU-Idaho. BYU-Idaho is committed to student rights. Students in violation of the Honor Code are treated fairly and disciplined appropriately as outlined in the Student Handbook. This procedure, based on the concept of due process, is communicated to each student at New Student Orientation and again when a student is found in violation of their personal commitment to the expected standards. The entire process is explained in the Handbook which is readily available to students and distributed to each new student at New Student Orientation, to each apartment at the beginning of the fall semester, and is available on-line. 2.4 Student Safety The University Police, Physical Plant employees, and the University Safety Office work closely to promote campus safety. Student safety issues are addressed in Administrative Councils, at New Student Orientation, in residence halls or apartments, and through the 68 Church wards. The student newspaper carries articles and reminders about personal safety and security as well as security of personal property. Student Activities sponsors Survive the Drive campaigns before major holidays, especially emphasizing driver safety, preparedness for driving on icy roads, and the hazards of driving tired. They also sponsor RAD (Rape Aggression Defense) workshops taught by trained University Police Students officers. These are offered to students at large and to organized groups. University Police also provide student escorts to accompany students from the campus back to their apartment after dark at the student’s request. Quality night lighting and the placement of emergency call boxes on campus is a top priority. Students are reminded about safety issues, encouraged to walk in groups after dark, to lock their apartment doors, and to not leave valuables unattended. However, because of the low crime rate, the campus conveys such an air of security that laxness can be a problem. The University Safety and Security report (available on the BYU-Idaho home page) indicates a drop in the number, as well as per capita, incidents of sexual assaults, drug and alcohol abuse, and other violent and non-violent crimes in the past two years. Much of that drop is believed to be associated with the move to four-year status and the simultaneous growth in married and older, more mature students. The university’s rate of criminal activity is significantly below the national average and the average at peer institutions. 2.5 Publication of University Policies and Procedures Three publications – the University Course Catalog, the Class Schedule, and the Student Handbook – contain a comprehensive listing of policies and procedures governing university application, attendance, and graduation and all other items relative to attending the university. In addition, the Student Handbook is widely distributed as indicated above, and contains all the policies relative to student conduct, grievance policies, academic honesty, and student discipline. These are available in print and electronic versions. BYU-Idaho indicates in its 2002-2003 Catalog that it “received candidate status for accreditation as a baccalaureate granting institution with the Northwest Association of Schools and Colleges in 2001 and will be reviewed for accreditation in 2004.” In 1999 Ricks College was renewed as an accredited, two-year school. This message is consistent throughout advertising materials used to recruit students. Every attempt has been made to have all materials accurately reflect the mission of the institution, entrance requirements, degrees offered, academic preparation of the faculty, institutional facilities, rules, regulations, policies, procedures, tuition, and fees. Unscrupulous business and recruitment practices or misrepresentation of the institution are strictly avoided. All promotional materials are available in the Team Room for review. Standard 3 133 2.6 Evaluation of Student Services and Programs The university conducts a series of assessment activities to evaluate its services and programs for students. Foremost among these for assessments of student services and programs are the College Student Experience Questionnaire (CSEQ), student focus groups, Student Satisfaction Survey, and Alumni Survey. These institu- tional-level assessment activities are outlined in Standard 1 and described in the Institutional Effectiveness Assessment Plan (IEAP). The results of these appear on the Institutional Dashboard (see Standard 1 for an explanation) and are presented to the campus community in the dashboard format. In addition, each of the units which deliver services to students regularly evaluates the quality of their service. Assessment findings are presented and discussed in stewardship reviews. Functions/Services with the Highest Satisfaction Rank Service/Function Satisfied Students 1 Financial transactions at the Cashier’s Office. 88% 2 Using athletic facilities at the Hart Building, such as the swimming pool, Fitness Center, gyms, weight room, etc. 85% 3 Using the BYU-Idaho web site to get information. 85% 4 Accessing grades. 84% 5 Adding or dropping classes. 84% 6 Dealing with the Accounting Office. 82% 7 Using the library. 82% 8 Getting tickets to activities and cultural events. 81% 9 Dealing with the Bookstore. 80% Table 3 Functions/Services with the Highest Dissatisfaction Rank Service/Function Satisfied Students 1 Using PE clothing checkout and locker rooms. 20% 2 Petitioning for exceptions to university policy. 20% 3 Receiving academic or career advising 19% 4 Dealing with campus police or other security personnel. 18% 5 Receiving medical attention at the Student Health Center. 14% 6 Getting counseling from the Counseling Center. 13% 7 Getting access to computers in the library. 12% 8 Making grade changes 11% 9 Dealing with the Internship Office 10% 10 Getting access to computers elsewhere on campus. 10% Table 4 134 Standard 3 Students As an example of institutional level evaluation, the Student Satisfaction Survey administered in winter 2003 assessed the level of satisfaction with 38 different administrative services and functions. We determined that all functions and services should have at least a 70% satisfaction rate and that no service or function should have more than a 5% dissatisfaction rate. Table 3 shows the 10 areas with the highest level of satisfaction. Table 4 shows the six areas with the highest level of dissatisfaction. Departments which deliver these latter services are currently considering ways to improve their service to students. The Career and Advising Center has already responded by adding a number of satellite advising centers to improve student access to advising assistance. Refer to section 5.0 of this standard for a summary of the departmental self-assessments which have been conducted in the student services area. Their work in ongoing self-assessment illustrates the culture of assessment which has been developed within the student life organizations. 3.0 Academic Credit and Records Each course has an established syllabus that is reviewed and updated by each instructor. The learning criteria are specified and classroom expectations are clearly stated. Learning outcomes are indicated as are assignments and testing criteria. Each student’s academic record reflects his or her academic course work by semester date, course number and name, section, credits awarded, and grade earned. Transcripts show academic progress by semester with a running total of credits earned by semester, and an overall total. Transcripts also show current and overall grade-point averages. Credit for course work is based on the accepted definition provided in the Accreditation Handbook. Each faculty member is responsible to assess the learning accomplished by students assigned to his or her classes. Instructors teaching the same course may have differing syllabi but expectations and learning outcomes are similar. All BYU-Idaho credit courses apply toward degrees and certificates. Continuing Education faculty and courses are approved by the appropriate academic department and grades are recorded on transcripts in the same manner as the grades for regular classes. Transfer credit is accepted from accredited institutions of higher education, with the Registrar of the university Students being responsible for credit evaluation. The Registrar, assisted by the academic college of the area being evaluated, ensures that transfer credit is granted based on course equivalencies established by the college and in accordance with generally accepted standards promulgated by the American Association of Collegiate Registrars and Admissions Officers (AACRAO) and the Northwest Commission on Colleges and Universities. Student records and transcripts are computerized. Paper copies and microfilm copies are prepared in addition to tape-backup of computerized records and are stored onsite as well as at off-campus locations. Both faculty and staff who have a need to access student records are given training on policies and practices designed to protect student privacy. Each employee is required to sign a statement indicating that they will maintain the integrity of these private records. The release of student information strictly follows the guidelines established by the Federal Educational Rightto-Privacy Act (FERPA). Access to student contact information is controlled by the individual student who determines what level of access people are allowed. 4.0 Student Services The following section describes how BYU-Idaho administers a variety of student services, along with how annual reviews and assessments help tailor student programs to fit the needs of students. 4.1 Admissions Philosophy and Policies Admissions policies reflect the mission, goals, and values of BYU-Idaho and the desire to meet the needs of a worldwide Church. In reviewing an applicant’s preparation, 60% of the evaluation is based on non-academic factors (e.g., ecclesiastical leader endorsement, high school counselor endorsement), with 40% based upon academic performance (e.g., high school GPA, ACT scores, and essay submission). The Admissions Committee considers the following factors when making admission decisions: • • • Church activity Seminary/Institute Activity Personal commitment to living BYU-Idaho’s Honor Code and Dress and Grooming Standards Standard 3 135 Admissions History: 1999 – 2003 2003 2002 2001 2000 First Time Freshmen Applications Received 7,470 6,742 7,078 7,893 Admitted 7,189 6,407 6,771 7,678 Denied 281 335 270 215 Enrolled 3,523 3,584 4,034 4,735 Received 2,554 1,671 625 397 Admitted 2,340 1,521 588 384 Denied 214 150 37 13 Enrolled 1,287 819 350 230 Received 1,776 1,565 1,788 2,259 Admitted 1,734 1,524 1,735 2,223 Denied 42 41 53 36 Enrolled 1,283 1,149 1,388 1,800 Transfer Applications Re-admission Applications Source. Admissions Office. Note. BYU-Idaho does not offer graduate or professional degrees. BYU-Idaho does not formally admit non-degree applications. __________________________________________________________________________ Table 5 • • • • • • • Academic preparation Gender balance to support religious and family values Leadership experience and abilities Service Extracurricular activities Socioeconomic factors Space availability Table 5 provides a four-year admissions history. It shows the number of students who were admitted, denied, and enrolled since the 1999 school year. We have recently developed and implemented a new admissions policy for the admission of students into one of three different tracks: the traditional fall-winter track, a summer-fall track, and a winter-summer track. Students in the latter two categories attend BYU-Idaho only in the summer and in a fall or winter semester. Students in the fall-winter track may attend school in the summer if they choose. This new policy resulted from a guiding principle to make it possible for more interested and qualified youth to enroll at BYU-Idaho in degree- 136 Standard 3 seeking programs. Unfortunately, given our space and resource constraints, we have had to deny admission to a number of qualified students over the last decade. Our solution to this dilemma was to use the summer months to matriculate more students. This admissions policy has been implemented as follows. Applicants identify their preferred track. A modest scholarship is offered as an incentive (over and above any other scholarship for which they are qualified) to students who select one of the summer tracks. Applicants who select the fall-winter track are evaluated against all other applicants who prefer the fall-winter track. They are admitted according to their ranking in the pool according to the space allotted. Students who are denied admission to the fall-winter track are offered admission on one of the summer tracks. The acceptance rate of these students to one of the summer-based tracks has averaged over 60 percent, much greater than anticipated. Qualified applicants who initially indicate a preference for the summer-fall or winter-summer track are usually automatically admitted. A number of students have opted for these summer tracks instead of the fall- Students Summer Enrollments (Headcount) 1st Summer Term 2nd Summer Term 2001 2,523 2,282 2002 3,093 3,924 2003 4,253 5,166 ___________________________________________________ Table 6 winter track. This new admissions policy has allowed us to enroll more than 1,000 students at BYU-Idaho who would not otherwise have been able to attend. As shown in Table 6, our summer admissions have nearly doubled since 2001 due to the success of this new admissions policy. 4.2 Placement, Continued Enrollment, and Graduation There is no formal system of placement into academic courses and programs in place at BYU-Idaho. Once students are admitted to BYU-Idaho, they are free to pursue any course of study. To ensure a reasonable expectation of successfully completing course work, prerequisites have been established for most classes. Students are given wide latitude in determining whether they meet the prerequisites and placing themselves in the appropriate class level. The majority of degree programs are open to any student wishing to enroll. Several programs – notably Nursing, Elementary Education, and Interior Design – require that students meet specified prerequisites. Students who desire help in choosing a major can request assistance from the Career and Academic Advising Center. Academic expectations for continued enrollment are published in the catalog. An appeals process is provided whereby students may have an academic sanction reviewed. If students are academically suspended, they are sent a letter indicating the reason along with a petition for review of the suspension. Generally, students are given two semesters to academically prove themselves. The committee makes referrals to advisors, instructors, and other administrators in an effort to ensure that students get the help needed to succeed. The Dean of Students Office attempts to visit with every student who scores under a 1.0 GPA at mid-term to explain the assistance, options, and available remedies for low grades. Follow-up sessions are held during the balance of the semester. Re-admittance procedures are outlined in the Catalog. Students Each semester, faculty advisors receive copies of midterm and final grades of the students to whom they are assigned. Advisors are encouraged to personally contact any advisee whose grades are below a 2.0 Graduation requirements are clearly described in the BYU-Idaho catalog and in materials provided to academic advisors. Students have on-line access to their records so they can monitor their progress. Faculty advisors have on-line access to individual student transcripts as well as information about their current standing based on academic progress. The computer shows faculty advisors the required classes which are completed and those which are not. Academic advisors work with students in their course work and assist them so they can take maximum advantage of academic opportunities. Students are required to meet with their advisor at least once each semester. A special publication is circulated annually to all new and continuing students providing information required by the Student-Right-to-Know Act. Some dissatisfaction was expressed by students in the 2003 Student Satisfaction Survey regarding petitioning for exceptions to university policy and making grade changes. Some complaints have arisen because of the backlog of petitions that are referred to instructors for their response. A system has now been put into place whereby those instructors are called back after two weeks if they have not yet responded. Some complaints have been received that the letter informing students of a denial of their petition was too harsh. That letter has been softened and an explanation is now given for the denial. When grade changes are completed they are now processed within 24 hours. 4.3 Financial Aid Policies and Procedures The Student Financial Aid Office administers comprehensive programs of federal aid (the Federal Pell Grant and the Federal Family Educational Loan programs) and private aid for students with financial need. This office is charged with the responsibility of adhering to the Standard 3 137 Type and Amount of Financial Aid Awards 2001-2002 Financial Aid Type Number of Students 2000-2001 Amount Number of Students 1999-2000 Amount Number of Students Amount Federal Grants Pell Grants 4,041 $9,822,746 3,115 $6,414,052 3,121 $5,825,327 Other Federal Grants 15 39,803 11 20,944 15 32,999 Stafford-Subsidized 2,540 6,761,930 1,933 4,484,525 1,879 4,361,701 StaffordUnsubsidized 952 2,113,926 707 1,483,868 632 1,310,362 Plus 58 270,802 47 207,896 63 293,633 5,344 19,009,207 4,288 12,611,286 4,230 11,824,023 Institutional Scholarship 4,071 4,354,278 4,805 3,796,374 3,766 3,454,739 Tuition Waiver 590 468,900 Athletic Scholarship 235 567,482 238 521,822 243 489,186 Agency Scholarship 970 1,111,038 897 1,003,309 977 984,972 Private Grants 863 783,484 618 554,533 566 452,469 Summer Grants 559 318,759 798 290,029 800 319,182 Idaho Promise 1,068 440,500 Other State Grants 16 3,900 21 7,600 14 5,050 Other Loans 14 45,632 5 21,233 10 47,626 Miscellaneous Awards 170 293,904 136 194,299 80 147,852 TOTAL OTHER AID* 3,842 8,387,877 3,990 6,389,199 3,111 5,901,076 TOTAL AID* 9,186 27,397,084 8,278 19,001,368 7,341 17,725,099 Federal Loans TOTAL FEDERAL AID* Other Aid Source: Office of Financial Aid * Total number of students is unduplicated count. One student may have received several different types of aid. ____________________________________________________________________________________________ Table 7 138 Standard 3 Students numerous regulations and guidelines controlling those programs. Personalized assistance is offered to our students and their parents as they complete the necessary applications and other documentation necessary to establish their eligibility. The goal is to help them obtain the financial assistance necessary to reach their educational goals. During the 2001-02 school year, nearly 5,350 students received federal student aid. This includes more than $9.8 million in federal Pell grants and $9.1 million in federal student loans. Another $1.1 million from the private grant-in-aid program was provided to 1,328 students (see Table 7). More than 50% of financial-aid applications are reviewed to confirm data accuracy prior to making the financial-aid award. The number of applications received in 2001-02 was about 45% greater than in 2000-01, and the 2002-03 applications received through September, only a month into the year, total nearly 86% of the total number received in all of the 2001-02 school year. Table 7 provides data pertaining to the types and amounts of financial aid awarded , andTable 8 documents the increased workload experienced in the Financial Aid Office. Annual audits are conducted by the BYU-Idaho internal audit department, the LDS Church, and Price Waterhouse Coopers LLP, as required by federal regulation. All audits for the past several years have yielded no findings. web-sites, and through a joint CES informational booklet which is distributed to all students who designate BYU-Idaho as a preferred school on their ACT exam. Information is also mailed to the seminaries adjacent to high schools from which a large number of students come. A Student Guidebook to Scholarships is mailed upon request, and in the I-Magazine, a New Student Orientation publication, there is information about scholarships and financial aid that is sent to all new students. The Catalog and Class Schedule also contain this information. A student survey taken in the spring of 2002 indicated a high degree of student satisfaction. There was some indication that students did not always understand the information provided to them. Procedural details are reviewed in regular staff meetings to help the staff better understand the operational policies and procedures. This is expected to increase the quality of information being given to our students. The summer 2003 Student Satisfaction Survey indicates that students are quite satisfied with the service they receive at the Financial Aid Office. The loan default rate at BYU-Idaho has declined for many years, though it showed a slight increase to 1.3% in the 2001 cohort because of the downturn in the economy (see Figure 3). Nevertheless, it has been consistently lower than the national average for all schools for many years. Loan counseling for new loan recipients is conducted in compliance with federal regulation. In addition, they are furnished with pertinent printed information regarding repayment. Information about financial aid is given to all prospective students through the Financial Aid and Scholarship Yearly Financial Aid Activity ACADEMIC YEAR TOTALS Year Verified Applications Applications for Admitted Students Pell Grants Disbursed Loans Disbursed 2000-2001 3,310 6,195 3,115 2,687 2001-2002 4,191 (up 27%) 8,375 (up 45%) 4,041 (up 30%) 3,550 (up 32%) 2002-2002* 3,665 7,198 3,117 2,082 * Data are for year-to-date as of September 2002. ______________________________________________________________________________________________ Table 8 Students Standard 3 139 A Comparison of National and BYU-Idaho Cohort Loan Default Rates 12.00 10.00 8.00 6.00 4.00 2.00 0.00 National 1995 10.40 1996 9.60 1997 8.80 1998 6.90 1999 5.60 2000 5.90 2001 5.40 BYU-Idaho 3.00 4.30 3.70 1.60 1.50 0.08 1.30 Source: U.S. Department of Education, Office of Federal Student Aid, 2001 Cohort Default Rate Guide Note. The cohort default rate is the percentage of borrowers who enter repayment in a fiscal year and default or meet other specified conditions by the end of the next fiscal year. ___________________________________________________________________________________________ Figure 3 4.4 Orientation of New Students In 1999 Ricks College hired a coordinator of New Student Orientation (NSO) to develop and carry out an improved program for the orientation of new students. Eight student directors received full scholarships to serve as part of an NSO leadership team tasked to organize orientation activities and lead approximately 300 volunteer I-Team leaders. I-Team leaders serve as mentors to the new students during the orientation process. All incoming students are divided into I-Team groups of about 15 students, lead by two I-Team leaders. Major orientation sessions are conducted prior to fall and winter semesters and second summer term, when large cohorts are beginning their university career. Sessions include Parent Orientation, Academic Orientation, an Info Fair (with over 30 booths from individual campus departments), a President’s Reception, Campus Tours, Meet-Your-I-Team Barbecue, New Student Com- 140 Standard 3 mencement, 1st Night Extravaganza, “Arise for Honor” Honor Code Morningside, a Service Project, and many social activities. New students starting at the fall block, winter block or first summer block receive a more personalized and abbreviated orientation. Additional orientation seminars are conducted for married, international, non-traditional, and multi-cultural students as well as several for specific majors. These seminars are conducted in conjunction with each of the six New Student Orientation sessions. Ongoing orientation assistance is provided to each of these groups through the Orientation Committee and Cultural Wellbeing Council. 4.5 Academic and Career Advising BYU-Idaho provides its students with extensive opportunities for receiving academic and career counseling. These functions are more fully described in section 4.3 of Standard 2. Students Academic and career advising is carried out in four ways. First, every full-time faculty member, along with some staff and administrators, serve as academic advisors. Faculty advisors are trained once a month for their first semester at BYU-Idaho and annually thereafter. Additional ongoing training is also supplied by the Advising Committee and Career and Advising Center. combined graduating class for April 2003 has experienced a 52% job placement rate by November 2003, with 5.5% going on to graduate school, 2% on missions for the Church, 8% not looking, 14% with no job, and 18% were not available to answer the survey. The average starting salary was $30,800. Second, the Career and Advising Center (CAC) coordinates a variety of resources to help students with their educational and career decisions. The CAC provides career and aptitude testing, occupational counseling, transfer counseling, graduation reports, catalogs from colleges and universities around the country, and job files. The CAC provides up-to-date tools for assisting students with the selection of an academic major and career path. Several hardbound, computerized, and on-line resources are made available to students to assist with these choices. It also oversees the teaching of General Studies 100, Career Exploration, and assists as needed with General Studies GS 101, Personal Achievement. It has recently expanded to oversee seven satellite advising centers located throughout the campus. These centers support faculty advisors by handling the administrative aspects of the advising process. 4.6 Third, the Internship Office helps students acquire and complete successful internship experiences. This office helps to organize, promote, and coordinate the internship process. This office helps with legal problems, acts as a resource center, ensures academic consistency, coordinates internship information, and assists with paperwork. In 2003, this office coordinated internships for over 1,300 students. With over 800 teacher education majors the university has established the position of Teacher Education Internship Coordinator which will coordinate student teaching in major market areas such as Salt Lake City, Seattle, and Las Vegas. Fourth, the Career Services Center helps students with employment and placement. This office lists employment opportunities for current and graduating students, facilitates on-campus recruitment, and runs a series of career fairs. This office helps students develop resumes, prepare for job interviews, search for jobs, make connections to their profession, and other career advancement activities. It also works with faculty and departments in their efforts to prepare students for the workplace. This office sponsors job fairs each semester. Over 60 different companies were represented at the March 2003 Job Fair. The university has reciprocal agreements with Idaho State University and Brigham Young University which allow our students to participate in their job fairs as well. Joint recruiting efforts with BYU will broaden the number of companies recruiting our students. The Students Health Care and Counseling Services The university provides a Student Health Center where students have access to three full-time physicians, two nurse practitioners, two registered nurses, an X-ray facility, lab, and pharmacy. Every student is required either to purchase university health insurance or to provide proof of personal insurance to the institution. The cost is relatively low, and students may visit the Health Center for a very nominal fee. Health care professionals on campus and in the community work closely with students and provide information and programs to assist students in their individual needs. Medical doctors work closely with members of the Counseling Center in diagnosing, treating, and providing medications for students with mental and emotional disorders. In addition, a local psychiatrist is employed by the Counseling Center for about one day each week to coordinate medications with clients of the Counseling Center. A new Student Health and Counseling Center is under construction and will be completed by summer 2004, providing larger facilities for these two departments and better coverage for the students. Anticipated growth in the physical facilities and improved efficiencies should help reduce the roughly 13-14% of students who indicate some sort of dissatisfaction with health or counseling services. A new Health Center administrator will begin work in January 2004 and will assist the university in serving our students even better. 4.7 Student Housing The BYU-Idaho Housing Office oversees on-campus residential housing and works closely with the landlords of off-campus housing to ensure that students have safe, clean, and comfortable housing which contributes to educational success and reflects an environment which encourages living the principles of the Church of Jesus Christ of Latter-day Saints. The Housing Office consists of three administrators, three full-time staff employees, four part-time student employees, and a number of head residents and resident assistants (RA). The custodial and maintenance group has three full-time employees and five part-time student employees. Standard 3 141 BYU-Idaho requires that all single students live in approved housing--housing units which have been certified as meeting appropriate standards in terms of safety, cleanliness, maintenance, and supervision. Periodic inspections are made by Housing Office personnel. The City of Rexburg building inspector assists in initial approval of units to ensure that they meet the current building codes and life-safety requirements. On-campus housing is well-maintained and efforts are continually made to see that the apartments are modern and comfortable. Quiet hours are maintained to provide students a residential living area which complements the academic setting. Semester training meetings are held for owners, managers, and resident assistants to acquaint them with their duties and obligations. Leadership classes are also provided to help student resident assistants deal with their peers and the problems which may develop. Currently there are 156 apartments under construction on campus for student families which will help provide some on-campus housing for an increasing number of married students. The university has also worked with the City of Rexburg and private sector developers in providing information they can use to gain financing to supply additional family housing. The needs for family housing appear to have been met. 4.8 Food Services Programs The university maintains an effective food services program. A variety of menus and options are available for all students, employees, and visitors. Food Services personnel attempt to provide an attractive variety of nutritious food at reasonable prices, and they invite student suggestions. The staff seeks to be innovative in meal preparation as well as to meet accepted nutritional standards while attaining a high degree of quality, flavor, and quantity. Health and safety standards are observed in the preparation of food. A catering office provides food services to various university activities and the local community. Food Services provides a forum for students to critique their menus. Each year 28 to 30 students, selected at random, meet with Food Services personnel to talk about their dining experiences. Students are also polled in random surveys regarding their needs for food service concessions. Responsiveness to student feedback ensures that students receive high quality food and service. The university is currently designing a new larger food court which could sustain itself. 142 Standard 3 4.9 Student Activities One of the most important changes that has taken place with the transition from Ricks College to BYU-Idaho is the formation of an entirely new concept in student activities. With the elimination of intercollegiate athletics, the Activities Program exists to foster the personal, interpersonal, and leadership development of our students while giving them opportunities to participate in a wide variety of activities. The goal is to provide what Henry B. Eyring, Commissioner of the Church Educational System and member of the Board of Trustees, calls “leadership training of the broadest and most exciting kind.” The Activities Program augments classroom teachings while preparing students for life experiences. The budget that was once used to support approximately 264 varsity student athletes is now benefiting thousands of students as they participate in a broad range of activities and the accompanying leadership responsibilities required by such programs. This innovative year-round program centers on getting students involved. The foundation for the Activities Program encompasses the following five guiding principles: • • • • • A wide range of activities will meet the diverse interests and abilities of students. Students choose their own level of participation. Students are the participants rather than the spectators. Participants have an opportunity to act rather than to be acted upon. Participants will develop personal and spiritual qualities that prepare them for life. The Activities Program is organized into four areas of emphasis (see Figure 4) –Arts, Enrichment, Physical, and Social. Each area has a wide range of activities in which students participate as organizers, performers, or spectators. There are activities and events intended for many special-interest audiences such as Hispanic, African-American, disabled, and International students. The reach of these activities has been exceptional, with nearly every student being touched by some portion of the Activities Program All students, regardless of age, race, or student status (as long as they are full-time matriculated), are invited to participate in student activities. More important than the individual activity involved in each of these programs is the character, talent, capability, and leadership experience these activities afford BYU-Idaho students. At the completion of their education, they take with them Students Components of the Activities Program ACTIVITIES ARTS Art Dance Music Theater Enrichment Leadership Service Married Women Academic Challenge Physical Fitness Intramurals Athletics Outdoors Social Talent Entertainment Dances _________________________________________________________________________________________________ Figure 4 experience in leadership, performing, excelling, coaching, and directing a wide variety of activities that will prepare them for the workplace and demands placed upon them as parents, citizens, and world leaders. The Activities Program director heads the Activities Program and employs 23 professional and six support staff, in addition to faculty and physical facilities personnel. The director reports to the Advancement Vice President. The organizational structure of the Activities Program is shown in Figure 5. Students interested in leadership aspects of Activities begin at the volunteer level, working their way to the coordinator level, and eventually have the opportunity of being selected to serve as a student director in a specific area. After serving for a semester, student directors might consider the option of running for a student officer position. Leadership training provides an on-going experience for each of 24 student directors who serve on the Student Activities Council. This position is rotated every semester, requiring intensive training, but also providing many more students the opportunity to serve in a leadership role. Approximately 50,000 student leader/advisor volunteer Students hours are spent annually supporting the organizational structure of the Activities Program. Table 9 provides a statistical summary of participation in the Activities Program. During fall, winter, and summer semesters, nearly 94 different teams in football, track, swimming, basketball, volleyball, soccer, cross-country, wrestling, hockey and softball involved over 1,200 students in competitive sports activities, all coached by 170 student coaches. In those same semesters, over 15,000 students participated in intramural activities ranging from archery to basketball, flag football, bowling, horseshoes, racquet ball, tennis, power lifting, soccer, volleyball, golf and wrestling to name a few. There was at total of 24,991 student attendees at the fall semester dances and over 16,000 spectators at campus talent activities involving hundreds of talented student performers. While the Arts area is just launching many of their activities, there were over 19,000 student attendees at the 27 music activities for the semester, and the competitive dance activities in ballroom, folk, and modern dance, involved over 15,000 attendees with more than 3,000 participants. Standard 3 143 Organizational Structure of the Activities Program OFFICERS President Vice President Secretary ARTS Art Dance Music Theatre OTHER ACTVITIES COUNCIL ENRICHMENT PHYSICAL Leadership Married Service Women Academic Challenge Athletics Fitness Intramurals Outdoor Adventure Outdoor Challenge Outdoor Recreation Student Alumni Cultural WellBeing New Student Orientation SOCIAL Dances Entertainment Talent ADVISORS COORDINATORS VOLUNTEERS _________________________________________________________________________________________________ Figure 5 144 Standard 3 Students Statistical Summary of the Activities Program Number FALL 2002 Activities/ Events WINTER 2003 Participations Activities/ Events Participations SUMMER 2003 Activities/ Events Participations Arts 56 49,101 34 13,370 25 2,074 Enrichment 69 9,579 77 26,976 88 4,531 180 49,484 1,906 77,881* 766 87,849* Social 68 58,834 89 50,505 58 27,498 Total 373 166,998 2,106 168,732 937 122,889 Physical *Fitness center use: Winter 2003 = 36,223; Summer 2003 = 56,527. Intramurals had 1,730 activities/events in Winter 2003 _________________________________________________________________________________________________ Table 9 The service component of the Activities Program sponsored many successful service opportunities and attracted a large number of student volunteers. Table 10 shows the extent of participation. During the 2002 fall semester, there were nearly 15,000 volunteer hours given by students through service activities sponsored by the Leadership and Service Institute. Students were involved in programs such as Adopt-a-Grandparent, Radio Reading, Special Olympics, Happy Factory (handmade wooden toys used for humanitarian efforts worldwide), and many others. For the fall semester 2002 and winter semester 2003, total student volunteer hours are in the area of 27,000. The Cultural Well-Being Council sponsors additional humanitarian service, social, and other activities for non-traditional students. Activities take place in several buildings on campus and some off-campus sites. Most notable would be the Hart P.E. Building; Manwaring Student Center; the Outdoor Learning Centers located on the south edge of campus in connection with the Campus Arboretum, the Henry’s Fork property on the Snake River, and Badger Creek near the Grand Tetons; Teton Leadership Lodge located 50 miles from the main campus near Victor, Idaho; and several other facilities. A successful ice rink has been developed on the main football field during winter months for open skating as well as use by the Physical Activities ice-hockey leagues. Additionally, rock climbing, kayaking, mountain biking, hiking, caving, horseback riding, participating in rodeo, and other outdoor activities provide opportunities for learning and leadership to many student participants. Feasibility studies are currently being conducted regarding the possible addition of space to the Hart P.E. Building, Manwaring Student Center, and the Snow Center Students for the Performing Arts. Plans are also being developed for additional playing fields and other facilities that will further expand the reach of these programs. 4.10 Bookstore Services The University Bookstore is a 14,500 square foot facility conveniently located in the Manwaring Student Center. It contains a wide variety of personal items as well as textbooks. Bookstore personnel are helpful and make every effort to see that students have their textbooks at the beginning of each semester or block. The Bookstore management openly solicits suggestions from students and other patrons. In the 2003 Student Satisfaction Survey, 83% of the students surveyed indicated they were either satisfied or very satisfied with the service they received from the Bookstore. Annual sales include more than 130,000 textbooks. Plans are currently being designed for a much needed expansion of the Bookstore. 4.11 Student Publications BYU-Idaho sponsors a weekly student newspaper, the Scroll. Under the direction of a faculty advisor, student journalists manage, develop, and fund the award-winning newspaper. Each area of operation is used as a training ground, giving students experience in ad sales, news reporting, editorial decision-making, and photojournalism. The Scroll averages over 50 pages per issue. In the Rocky Mountain Collegiate Media Association annual competition the Scroll regularly receives awards for its reporting, layout, and operational qualities. Standard 3 145 Number and Extent of Student Involvement in Service Elements of the Activities Program Activity/Program Administrative Number of Volunteers 3 Adopt-a-Grandparent 124 Family Crisis Center 4 Happy Factory Number of Hours Scope of Activity 750 Trained, advised, and counseled program directors weekly; carried out Service Week; and created general publicity for campus community. 3,235 Visited 31 elderly “grandparents” weekly. 140 Provided 10 children with weekly activities so parents could attend parenting class. 300 963 Sanded and painted 900 wooden cars. Head Start 25 300 Assisted 12 pre-school children 3 days a week. Humanitarian Service 50 800 Created 15-20 quilts, 25 baby gowns, 20-30 balls and footballs, about 150 school bags, 10 alphabet books, and 5 wooden block sets. Merit Badge Powwow 250 3,750 Taught 1800+ merit badges for Boy Scouts. Project Imagine 60 900 Hundreds of children and teenagers provided with university student mentors weekday afternoons in four local schools. Radio Reading 20 300 Produced 257 hours of radio programming for the blind. Red Cross Blood Drive 271 300 Donated 258 pints of blood to the American Red Cross, saving up to 700 lives. Rexburg Nursing Center 20 Serving with Smiles Special Olympics 150 300 Visited about 25 nursing home residents weekly. 850 Cleaned sand dunes, filling a 6-yard dumpster with trash; cleaned graffiti off cave walls; collected 4,000 items of food for needy; and raised $755 for Student Legacy Fund. 85 1,800 Provided 250 athletes with quality games and programs free of charge. _________________________________________________________________________________________________ Table 10 5.0 Analysis and Appraisal • Each of the various units with student life functions and services has conducted a self-assessment. The following sections summarize the self-studies. • 5.1 • Office of Admissions and Scholarships Purposes and Outcomes The central aims of the BYU-Idaho Office of Admissions and Scholarships are to: 146 Standard 3 • • Implement creative methods to maximize the number of qualified students admitted to each of the three tracks and assisted by scholarships. Utilize a fair and equitable system to evaluate candidates for both admission and scholarships. Serve an active and productive role within the Church Educational System. Utilize an admissions and scholarship system that is consistent with and promotes the religious and family values taught by The Church of Jesus Christ of Latter-day Saints. Support and advance the mission of Brigham Young University–Idaho. Students Description of the Department To accomplish our central aims, the Office of Admissions and & Scholarships is organized in four related functional areas under the direction of one Director and four Assistant Directors. The assistant Directors are each responsible for one of the following major function areas: (1) School Relations, (2) Admission, (3) Enrollment Management and (4) Scholarships. Each Assistant Director supervises one additional administrator and other staff employees as needed. The School Relations staff is responsible for prospective student identification, high school relations, junior college relations, publications, and video production. The Admissions staff is responsible for admissions processing, counseling, Student Life coordination, international admissions, policy handbook, and coordination with Learning Assistance Lab. The Enrollment Management staff is responsible for FastGrad, Three-Track policies, petitions, enrollment projections, and admission decisions. The Scholarships staff is responsible for scholarship projections, scholarship processing, and scholarship policy. bish, intense, and elitist were selected least often. When asked to “ . . . rate the importance of various admissions factors,” prospective students considered non-academic factors as more important than academic factors (source: Prospective Student Survey). Analysis and Appraisal The Admissions and Scholarships Office is successfully meeting its central aims. Significant accomplishments include: • • • • • Significant Changes The Admissions and Scholarships Office has responded to two recommendations from the 1999 full-scale evaluation visit as follows: Recommendation 1: “Pursue ongoing review and analysis of admissions policies.” We have recently completed a comprehensive rewrite of our Admissions and Scholarship Policy Handbook. Every policy and guideline has been critiqued and rethought in light of Three-Track and our transition to four-year status. This has been done openly and with critique from President’s Council; Student Life Council and subcouncils; the Scholarship Policy Setting and Review Committee; and the university legal council. Recommendation 2: “...Study potential perceptions of academic elitism.” The number of students denied has dropped from more than two thousand to less than five hundred per year. Prospective students, their parents, seminary teachers, and ecclesiastical leaders have applauded our efforts to allow more students to attend. Prospective student surveys conducted in 1994, 1996, 2000, and 2003, seem to indicate we have been able to avoid perceptions of academic elitism. When asked to select words or phrases which best represent the image of BYU-Idaho, prospective students most often selected words like friendly, fun, caring, comfortable. Words like impersonal, snobStudents • Revision of the Admissions and Scholarship Policy Handbook to reflect four-year status. Implementation of Three Track admissions. Elimination of the freshman scholarship and continuing student scholarship applications so that consideration for these scholarships is now automatic. Implementation of a Variable Step Scholarship Program for continuing students. GPA requirements are reduced at 60 and 90 credits. Migration to a common web-based admissions application, processing center, and database for all CES institutions (BYU, BYU-Hawaii, BYU-Idaho, and LDS Business College). Approximately, 82% of BYU-Idaho applicants apply online. Creation of a virtually paperless application processing and evaluation system. Part of this includes an automated letter system, which allows individualized admissions letters which can communicate complex messages effectively. In the area of scholarships, this office successfully secured a $2.5 million scholarship budget increase for upper division students. It secured $250,000 for a student assistantship program for student employees. In terms of admissions and enrollment operations, this office met university enrollment targets (see table 11). This office played a key role in the increase of applications to BYU-Idaho from 7,143 in 1999 to 12,464 in 2003. This was accomplished through such efforts as improved cooperation among CES institutions and joint efforts in creating and implementing a successful nationwide recruiting and information program. Each year this office gives presentations in 50 to 60 cities around the country with an average attendance of about 300 people per city. Finally, this office has played a key role in the recruitment, admission, and matriculation of 2,000 additional students at BYU-Idaho. Standard 3 147 5.2 Bookstore Purposes and Outcomes The central aims of the Bookstore are to: Provide a retail environment that offers the products and services that meet the spiritual and academic needs of the students and campus employees. Promote the “Spirit of Ricks” by providing an atmosphere and products that support and enhance the image of the university. Responsibly manage the use of university resources in all areas of business activity by continuous improvement in productivity, training, inventory management, and shared services. • • • The University Bookstore is one of the most often visited places on campus for students, alumni, campus visitors and employees. Because of our visibility, we feel an important responsibility to preserve and enhance the “Spirit of Ricks” through our ability to offer quality and sincere one-on-one service to students, visitors and other customers. Our core values are to: • • • • • Provide quality service to our customers Treat people well, expect a lot, and the rest will follow Strive for continuous improvement Promote honesty and fairness Work hard, yet keep it fun time personnel, and 30 students. The Bookstore selling floor area, cashier stations, service desk, information desks and office areas are located on the first floor of the Hyrum Manwaring Student Center. The shipping and receiving departments, stockroom areas and employee break room are located in the basement area of the Manwaring Center. Total square footage for all Bookstore space and facilities is 15,500. Significant Changes The Bookstore has implemented a number of changes in its policies and procedures. It now offers more BYUIdaho logo merchandise and textbooks on-line. In an effort to improve customer service, it has given cashiers the ability to handle the majority of decisions relating to customer refunds and returns. Customer service has improved. The Bookstore has also stopped enforcing the “no backpack” policy with good results. Students have expressed appreciation for not having to leave their backpacks outside the store. Inventory shrinkage indicates that the change in policy has not had a negative impact on our annual inventory shrinkage. The Bookstore has made important changes in personnel by hiring students for part-time graphic design, marketing, and advertising positions. These students have brought with them education, experience, and talents that did not previously exist in the store. This has greatly improved the content and quality of the advertising pieces the Bookstore is able to turn out. The Bookstore has also added a full-time accountant, a new buyer, and two student employees to support an e-commerce web site. The Bookstore hopes to implement the following changes in the future to accommodate its clientele: Description of the Department The Bookstore employs 15 full-time personnel, 11 part- Comparison of Actual vs. Target Enrollment Semester 1999 actual/target 2000 actual/target 2001 actual/target 2002 actual/target 8573 / 8600 8825 / 8600 8862 / 9200 10119 / 9900 8862 / 860 8837 / 8600 9481 / 9200 2584 / 2566 / 2854 / Fall Winter Summer* 2375 / 2003 actual/target 10054 / 9900 *Summer includes only actual figures. _________________________________________________________________________________________________ Table 11 148 Standard 3 Students • • • The Bookstore will increase from 15,500 to approximately 26,000 square feet. The most important square footage changes will occur in areas that assist students in their academic endeavors. These will include textbooks, school supplies, art supplies, technology products, and the general books. Our research has shown that upper division classes require a significantly higher number of textbooks. There may also be a need for more reference book titles and classroom study aids. Possible changes might include an increase in personnel in textbooks, general books, and general merchandise departments, and possibly the addition of a merchandise manager position. Analysis and Appraisal As a result of self-assessment, our service to students has improved by offering the following: • • • The Bookstore has used a number of different assessment techniques to evaluate itself. We complete customer focus groups or customer surveys nearly every semester to help us better assess our ability to meet our mission and the varied needs of our public. We have used student surveys, student focus groups, and feedback from our student employees to help us make decisions regarding what products and services to offer. We have two students attend our weekly staff meeting. This creates an atmosphere for students to provide input and Percent of Used Textbooks to Total Textbooks Sold Year Industry Average BYU-Idaho Average 2001 24% 47% 2002 28% 45% _____________________________________________ Table 12 Used Textbook Buyback Term Dollar Amount Bought Back December 1996 $365,000 December 1998 $602,482 December 2002 $835,376 _____________________________________________ Table 13 Students feedback into merchandise selection, event planning, and revising or development of policy and procedures. Information from the students’ perspective has proven very helpful. Student and student employee input has been utilized to develop many of the recent changes in return policies, guidelines and procedures noted below. • Increasing textbook reservations from 1,000 to 1,800 in the winter of 2003. Adopting a contract with Follett Campus Resources to buy a significantly larger number of used textbooks for resale reducing our students’ textbook costs. Establishing an e-commerce website that allows us to provide textbooks more easily to distance learning students and on-line customers. Increasing the quantity of merchandise in several departments that is intended to help strengthen and build customer testimonies of the Gospel of Jesus Christ. These include scriptures, LDS books, teaching manuals, teaching aids, computer software, devotional and talk tapes, journals, religious pictures, videos, etc. We continually stress the importance of customer service to all employees in the store. We teach that quality customer service is something we can use to our advantage against our competition, especially the chain stores. In April 2003, we conducted a customer satisfaction survey and received many positive comments about our service. We do well with services offered during the back-to-school rush period. Five years ago our average time in rush lines was 32 minutes and during the most recent back-to-school period the wait time averaged 3 to 3.5 minutes. We need to improve the consistency of our in-store customer service during other times of the year. Sometimes our student employees get too involved in work assignments and do not approach the customers who enter the store. Some members of our cashiering group understand the concept of good service better than others. The training and teaching of good service skills is an ongoing process. We are working to improve our overall service through individual instruction and group meetings and orientations. One of the major strengths of our department is the ability we have to meet the academic needs of our students. For example, we are buying back more textbooks than in the past, allowing us to provide a very high percentage of used textbooks to our students, resulting in more used textbooks and lower costs to our students (see Tables 12 and 13). Standard 3 149 Our self-assessment has shown several areas in need of improvement. We have problems at times getting employees to work as a team. Some employees have remained territorial and struggle to work with others. At times, management and store personnel struggle to communicate on the same level. This has been a struggle for some time and the management group is looking at new ways to improve communication in the Bookstore. Bookstore management must be more patient and careful when implementing changes in programs, policies, and procedures. Appropriate follow-through and consistency is important. We must clearly define the parameters and responsibilities that various Bookstore employees have. Buyer organization, efficiency, performance and job satisfaction is a concern. The Bookstore management is currently working on a productivity model that will be composed of a daily, weekly, monthly, quarterly, and yearly schedule for our buying staff. We are also planning on building some assessment measures into this model. 5.3 Counseling Center Purposes and Outcomes The central aim of the Counseling Center is to help students maintain balance in their lives by identifying and resolving emotional problems that interfere with effective spiritual, intellectual, social or physical functioning. The main objectives of the Counseling Center are to: Maintain a counseling program that meets the needs of students at BYU-Idaho Help students identify and resolve problems that keep them from functioning effectively Help students enrich their self-understanding and their ability to relate effectively with others Ensure that counseling is conducted in harmony with the doctrine of The Church of Jesus Christ of Latter-day Saints Upgrade counselor competencies on a continuing basis Help counselors maintain their effectiveness Maintain a liaison with key services such as Career and Academic Advising Center, Dean of Students, Health Center, campus bishops and others • • • • • • • Description of the Department The Counseling Center provides individual, marital, and group psychotherapy to full-time students of the university. Counseling is a free service to students. We function from a brief therapy model. 150 Standard 3 The Counseling Center is staffed by 11 therapists: four females and seven males. Six of the counselors have doctorate degrees and five have master’s degrees with two of those being doctoral candidates. Nine of the eleven therapists are licensed with the state of Idaho in their respective disciplines. The director of the Counseling Center reports to the Student Life Vice President. Medical consultation is provided by the Student Health Center and by a contracted psychiatrist who comes to the center one-half to one day a week. Significant Changes The number of students served by the Counseling Center has steadily risen from 678 in 1998 to 819 in the 2001-2002 school year – a 17 percent increase. In the last five years the number of counselors has gone from eight to eleven. During that time the percentage of therapists with doctoral degrees has increased from 33 percent to 63 percent. Our psychiatrist’s contract time was increased from 28 hours per semester to 56, to accommodate medication needs of an increased number of students. We moved into the new Kimball Administrative Building in 1999, but are already planning to move into the proposed Student Health and Counseling Center building in 2004. We anticipate doing more marital counseling as the number of married students has increased from 559 in 2000 to over 2400 in 2003. We anticipate one additional hire to keep pace with increased student enrollment as well as the possibility of two replacement hires for retiring therapists. Analysis and Appraisal The Counseling Center began doing an annual satisfaction survey in 2000-2001. The latest survey results from 90 respondents (of 200 surveys mailed) are shown in Table 14. The satisfaction survey shows that we are accomplishing our objectives and contributing to the mission of the university. However, the one area of our services that needs further study, according to the survey, is group therapy. We need to more directly evaluate group therapy effectiveness to seek ways to improve student satisfaction. The continuing professional education of our therapists is an ongoing priority to us. Our budget allows us to participate in professional conferences to help maintain our effectiveness. Our weekly in-service and staffing sessions as well as our Friday Specials (one day clinical retreats each semester) also contribute to the develop- Students ment of our therapists. Additional training in specific problems suggesedt by our reports would aid us in helping our students. Some of these are addictive behaviors, and problems of an increasing population, such as marriage therapy. Our current strengths include the: Our facility in the Kimball building is used to capacity. We currently have the consulting psychiatrist use the group room because all other offices are in use. The proposed Student Health and Counseling Center building would meet our facility needs for many years and should be completed in July 2004. • Our evaluation is in process and still evolving. We feel we are gathering helpful information but that our satisfaction/outcome survey process can be refined. The wording and format for the questionnaire are still evolving. We will be experimenting with an outcome measure, as well as working to have our satisfaction survey provide more specific feedback. • • • • Credentials as well as ongoing training of our therapists Satisfaction survey ratings above 80 percent in all areas but group therapy Highly competent secretarial staff (98 percent satisfaction) Our current weaknesses include: • The need for specific training in growing problems: addictive behavior, marriage therapy Current facility unable to handle our needs Feedback on group therapy effectiveness In the future, we will continue to improve satisfaction survey to gain more specific feedback, especially in the area of group therapy. We will make concerted effort in recruitment of qualified female applicants in future hiring processes. Finally, we will provide training opportunities in specific problem areas. Results of Survey of Counseling Center Services Statement Percent Agree 1. My experience with the receptionist was positive 98% 2. My counselor listened and understood my concerns 89% 3. I felt I could trust my counselor 90% 4. I received help for my problems 84% 5. I have seen improvement in my life since being in counseling 83% 6. Because of counseling, my problems are less likely to interfere with my success at BYU-Idaho 80% 7. I am satisfied with the service I received at the Counseling Center 85% 8. Group therapy was helpful 54% _________________________________________________________________________ Table 14 Students Standard 3 151 5.4 Dean of Students Purposes and Outcomes The primary goal of the Dean of Students Office is to help students build testimonies of the restored gospel of Jesus Christ and to encourage lifelong living of the principles of the Church of Jesus Christ of Latter-day Saints through their commitment to the Honor Code. The Dean of Students Office strives to ensure a wholesome academic, cultural, social, and spiritual environment through commitment to the Honor Code and is directly responsible for the implementation, coordination, and enforcement of all principles contained within it. The Honor Code, the Academic Honesty Policy, the Dress and Grooming Standards, and the Residential Living Standards are instruments to enhance the learning atmosphere at the university by creating a more righteous sociality largely free of the moral and social problems that are prevalent at many universities. As the guardian of institutional values, the Dean of Students Office is responsible for maintaining an environment for students that is conducive to intellectual, ethical, and spiritual development. The BYUBIdaho Honor Code specifies personal standards of conduct expected of all members of the university community. The Dean=s Office strives to encourage students to live in harmony with the principles of the Honor Code to prepare them for their roles as parents and citizens in society. When a student=s behavior is not in harmony with the principles outlined by the Honor Code, efforts are made to help the student increase his or her understanding of and commitment toward the Honor Code while also safeguarding the student body. We believe discipline should find root in the principles of the gospel of Jesus Christ. It should be used as an instrument of Apersuasion, by long-suffering, by gentleness, and meekness and by love unfeigned; by kindness, and pure knowledge, ...reproving betimes with sharpness ...and then showing forth afterwards an increase of love toward him whom thou has reproved@ (Doctrine & Covenants 121:41-43). The BYU-Idaho Dean of Students Office procedures are designed to protect the integrity and purposes of the university and maintain a fair and equitable balance between the interests of the students and of the university. Description of the Department The Dean of Students Office is a part of the Well-Being Subcouncil of the BYUBIdaho Student Life Division. The Dean, who also currently serves as the director of the Well-Being Council, reports administratively to the Vice President of Student Life. The Dean is also a member of the Student Life Council. 152 Standard 3 This office has seven full-time administrators, two secretaries, and four part-time student secretaries. The administrators provide a wide range of expertise in their educational backgrounds and experience. The professional staff keeps current in their individual fields and areas of responsibility through attendance at conferences, seminars, workshops and visits with peers at other institutions. The International Students Advisor, the Cultural Wellbeing Advisor and the Drug Prevention Officer are under the direction of the Dean of Students Office. The International Students Advisor=s primary responsibility is to assist and support international students with their experience at BYUBIdaho while complying with INS regulations. The primary responsibility of the Cultural Well-being advisor is to assist culturally diverse students in adjusting emotionally, socially, and spiritually to the university environment. The primary responsibility of the Drug Prevention Officer is to allow individuals struggling with alcohol or substance abuse problems to seek assistance with the problem through the university without the fear of disciplinary sanction. The Dean of Students Office continually searches for ways to reduce the number of students who violate their commitment to the Honor Code, dress and grooming standards, and residential living standards. The Dean of Students web page and e-mail address are being utilized to better inform prospective and current students of their responsibilities to the Honor Code and other regulations. Significant Changes With the school’s transition to university status and the addition of more employees, the Dean of Students Office will move during the summer of 2004 into the area currently occupied by the Counseling Center. This move will provide additional office space and an adjacent conference room for use with student groups and other meetings. In 2002 a Cultural Well-being Advisor position was added to the Dean of Students Office to serve as a resource for a variety of student needs that require intervention in academic, social, financial, medical, family, and spiritual matters. The primary responsibility of the Cultural Well-being Advisor is to assist culturally diverse students as they adjust emotionally, socially and spiritually to the university environment. The advisor is also responsible for the Cultural Well-being Council which oversees various student associations such as the Non-traditional Student Association, Married Student Association, African Heritage Association, Hispanic Culture Association, and several others. Students The change from a two-year college to a four-year university and the discontinuing of intercollegiate athletics has created a shift in issues observed in the Dean of Students Office. With the increase in enrollment, particularly in the area of married students and students with young families, we foresee a greater likelihood of domestic disturbance/violence and possible child abuse. As the average age of the student body increases, we will review our present philosophy of Ain loco parentis@ and make adjustments to current rules and policies as needed during the transition process. The discontinuance of intercollegiate athletics will eliminate the number of discipline cases involving student athletes who were not members of the Church of Jesus Christ of Latter-day Saints and who may have struggled with our more orthodox belief system. Analysis and Appraisal With the transition from Ricks College to BYUBIdaho, adjustments to the mission and responsibility of the Dean of Students Office have been minimal. The BYUBIdaho administration continues to be deeply committed to high moral standards of Christian living and seeks to increase individual student commitment to these ideals through programs that promote and teach high moral values. One of the great strengths of BYUBIdaho is the commitment of the Deans Office to these values and also the willingness of fellow administrators, faculty, staff, and students themselves to serve as guardians of the university values. The Dean of Students Office makes considerable effort to involve the student body, faculty, staff, and administration in maintaining a wholesome academic, cultural, social, and spiritual environment. The Student Handbook, an Honor Code video and Power Point presentations are all utilized in the New Student Orientation process to disseminate vital information about the students expectations. The President of the university and his council are staunch supporters of the mission and role of the Dean of Students Office at the university. This is evidenced by their response to changes, direction provided, devotional talks directed to the principles related to the Honor Code and budget increases for staff development and sabbatical leaves. Evidence of the increased quality of students= commitment to the Honor Code is reflected in the number of disciplinary cases handled through the Dean of Students Office (see Table 15). A comparison summary of incidents reported to the Dean of Students Office as seen in table 15 shows that with the increased student body the relative number of reported incidents has not increased proportionately. During the past five years, the percent Students of students suspended has been close to 1% of the total number of students with the exception of one year which was 1.34%. The average for the eight-year period was 1.18% and it has declined from a high of 1.47% of the total student numbers to 1.02% this past year. Significantly, this decrease in suspensions (.13%) has occurred in light of an approximate 11% increase in total number of students. A decline in the number of cases can be attributed to an increased emphasis on the Honor Code, Dress and Grooming Standards and institutional expectations by the administrative staff including an increased effort and direction on a web based pre-orientation, the new student orientation, and on-going campus efforts at continuing orientation. In April 2003 a survey was administered to 468 students identified as having had some involvement with the Dean of Students Office. The survey asked students to evaluate various aspects of their experience with the Dean of Students Office. Of these, 124 students completed the survey. The results (available in dashboard format in the Team Room) revealed that the Dean of Students Office is succeeding in a number of important areas including: • • • • • • • • Giving students sufficient time to respond to reported violations. Handling cases expeditiously. Strengthening students’ resolve to avoid future Honor Code violations. Helping students to better understand the Honor Code, its importance, its value, and the consequences of adverse conduct. Preserving confidentiality as cases are handled. Minimizing anger toward the disciplinary process. Having a positive impact on students’ attitude about compliance with the disciplinary actions taken, willingness to change behaviors in questions, attitude toward the Church, spirituality, and church activity. Avoiding having an experience with the Dean of Students Office because it is seen as cold, harsh, and punitive. Several findings from the survey suggest areas for possible improvement. These include: • • • • How students are notified of reported violations. How to improve the perception of fairness in the handling of cases. How to listen better. How to decrease the perception of being “talked down” to. Standard 3 153 Disciplinary Cases Handled by the Dean of Students: 1994-2002 199495 199596 199697 199798 199899 199900 200001 200102 86 336 226 262 172 211 63 105 1,461 - - - - - 894 1174 1138 3,206 Dress and Grooming 220 97 58 116 164 1,270 191 398 2,514 Bishop=s Endorsement 39 28 24 27 34 25 38 36 251 717 531 550 476 385 360 554 439 4,012 116 106 141 82 138 103 159 124 969 550 621 709 611 609 743 948 Word of Wisdom 62 65 85 30 42 22 23 41 370 Sexual 27 45 34 40 42 60 46 91 385 146 139 145 139 121 116 97 101 1,004 Total 1,963 1,968 1,972 1,783 1,707 3,804 3,293 2,476 18,963 Suspension 127 146 153 112 111 100 156 134 1,039 9,938 9,882 10,393 10,910 10,564 11,116 11,561 13,055 87,419 1.27 1.47 1.47 1.02 1.05 0.899 1.34 1.02 1.18 Type of Case Criminal Parking Citation Adjudication 1 Housing Honesty Withdrawals 2 Miscellaneous Average Number Students3 % Suspended TOTAL 4791 ______________________________________________________________________________________________ 1 University parking citation adjudication was given to the Dean's Office the Fall of 1999 The Registrar's Office assumed responsibility for withdrawals after the Fall 2001 semester. 3 The average number of students was arrived at by taking an average of the fall and winter semesters and adding that figure to the average of the three summer terms each year. The figures do not include Continuing Education students _________________________________________________________________________________ 2 Table 15 5.5 Financial Aid Description of the Department The Student Financial Aid Office administers comprehensive programs of federal aid – the Federal Pell Grant and the Federal Family Educational Loan programs – and private aid for students with financial need. We are charged with the responsibility of adhering to the numerous regulations and guidelines controlling them. The Financial Aid Office staff consists of five administrators, who are responsible for the administration of the federal and private programs. One full-time Verification Assistant supports the verification process. Three full-time clerks are responsible for assisting students and making awards. Our full-time secretary, two part-time clerks and six student clerks fulfill our secretarial and receptionist needs, including data input and document imaging. Our goal is to help students obtain the financial assistance necessary to reach their educational goals. Personalized assistance is offered to our students and their parents as they complete the necessary applications and other documentation necessary to establish their eligibility. During the 2003 school year, nearly 6,700 of our students received federal student aid. This number includes more than $14.1 million in Federal Pell Grants and $13.1 million in Federal Family Education Loans. Another $1.1 million from the private grant-in-aid program was provided to over 1,300 students. Purposes and Outcomes 154 Standard 3 Students Satisfaction with Office of Financial Aid Statement Percent Agree Percent Neutral Percent Disagree 1. The written correspondence I have received from the Financial Aid Office is clear and understandable 69% 26% 5% 2. I am treated with kindness and respect by the employees of the Student Financial Aid Office 79% 19% 2% 3. My financial aid application was processed in a timely manner 73% 24% 3% 4. I feel I received clear information about financial aid and how to apply for assistance 65% 25% 13% 5. Based upon my eligibility, I received the financial aid for which I was entitled. 75% 19% 5% 6. I feel that the Student Financial Aid Office works well with the other offices on campus that take part in delivering my financial aid to me. 69% 29% 3% ___________________________________________________________________ Table 16 Significant Changes Analysis and Appraisal Continual upgrading of our automated processing occurs each year. In recent years we have joined the “justin-time” Pell Grant delivery system and established electronic student loan processing, including Electronic Fund Transfer. These electronic communication systems have now become web-based. Our document imaging system has also streamlined our processing. All of these changes have enhanced the delivery of student financial aid to our students. We have been able to keep up with the electronic processing requirements because of the support we receive. The strength of our department comes from the excellent support received from the administration. We are provided with excellent facilities, equipment, personnel, and adequate resources to perform our responsibilities. We are experiencing large increases in the numbers and amounts being awarded, but have been able to absorb the increase without additional full-time staff. Great student employees have made this possible and, at the same time, we have provided them with an opportunity to gain experience in addition to the financial support they receive from their wages. A survey of 500 students conducted in the spring of 2002 indicated a high degree of student satisfaction (see Table 16). There was some indication that students did not always understand the information provided to them. We have begun reviewing procedural details in regular staff meetings to help our staff better understand our policies and procedures. This training is expected Students Our Financial Aid staff consists of seasoned employees who are team-oriented and dedicated to serving students. They are quick to make suggestions for more efficient processing methods. Management relies heavily on their input for the continual upgrading of our processing procedures. Standard 3 155 to increase the quality of information being given to our students. Our plans are to expand this annual survey to include a larger audience. catering program. We cater a large number of student events, staff functions and community socials. We serve the campus community in the following areas: More than 50% of our financial aid applications are reviewed to confirm data accuracy prior to making the financial aid award. The number of applications received in 2001-02 was about 45% greater than 2000-01. Our 2002-03 applications received through September, only a month into the year, total nearly 86% of the total number received in the 2001-02 year. The tables in Section 4.4 provide data pertaining to the increased workload experienced in the Financial Aid Office. Galley Cafeteria. Located on the main floor of the student center, the Galley serves approximately 2,800 meals a day. Its clientele includes students living in one of three noncooking-style residence halls and any other university students or employees who desire to purchase a meal. The Galley is also the home of the university’s main kitchen and bakery. The galley area employs 19 full-time employees, five part-time employees, and 238 student employees. It is open virtually 24 hours a day in some capacity, with the bakery running two eight-hour shifts. This increased volume is felt throughout the Financial Aid Office. We have adapted by finding ways to increase our automation through more intensive software development. Student employees have provided needed relief in the handling of the paper documentation required by the federal regulations. Most of our workload comes to us during the summer months preceding the start of each academic year. It is a major challenge to maintain sufficient staff to handle our large summer-time volume and not be overstaffed during the slower parts of the year. We have determined that by hiring students from the summer tracks to help with the summer volume, we can absorb the increased workload. As the three-track enrollment becomes fully implemented, perhaps the volume will naturally be spread over more of the year. 5.6 Food Services Purposes and Outcomes The central aim of Food Services is to provide for our customers, students, faculty and community the very best food, prepared in a clean and wholesome environment, at the best possible price, while maintaining sound economic principles. The aim of BYU-Idaho Food Services is to be on the cutting edge of our industry and always provide for our customers the products and services they expect to find on a leading university campus. We believe that nourishing the body has a direct effect on nourishing the mind. Description of the Department We serve students ranging from those living on campus who rely on Food Services to meet all their nutritional needs, to commuter students who occasionally might grab a sandwich. We have a very large and successful 156 Standard 3 Vending: BYU-Idaho Food Services operates 75 machines in 13 different buildings. It has two full-time employees with eight to ten students. Vending is also responsible for all concessions on campus. Catering: Catering is an essential part of Food Services. During the 2002 calendar year, 6,253 orders were placed through catering. Catering has three full-time and two part-time employees, and 18 student employees. This operation is very important not only to the campus community but also to the community of Rexburg. The community has a number of events each year that are simply too large for any local business to handle. Cash Operations: The Cash Operations are located on the first floor of the Manwaring Student Center and include: (1) Tomassito’s Italian Café, (2) C-Store, (3) JoLynn’s Bakery, and (4) the Nordic Landing. The Cash Operations staff serve about 2,500 patrons a day. There are three full-time and 38 student employees in this unit. Support Staff: Food Service has a great support staff of 5 full-time and 12 student employees. The support staff includes a director, two cash control specialists, a warehouseman and an evening supervisor. Food Services is located entirely in the Manwaring Student Center. Its operations currently utilize 26,732 square feet of building space including storage. Significant Changes The transition to BYU-Idaho has had its share of impacts on Food Services. Not only are we dealing with an increased enrollment, but the university’s on-campus, noncooking-style residence halls have been cut in half. Thus, Food Services has had to look outside the box to generate new revenues and keep existing customers happy. The following three programs are good Students examples of Food Services listening to what students are asking for: (1) the introduction of the replacement meal program into the cash operations, (2) the introduction of a “one meal a day” option to students, faculty and staff, and (3) extending the hours of the cafeteria. Food Services is rethinking its work force options. Becoming a four-year university provides Food Services with a slightly older more mature student base to draw from. As such, each time a full-time position opens up, Food Services considers the position very carefully to determine whether or not the position can be filled with students. Currently, three full-time positions have been filled with seven students. The remodeling and expansion of the Manwaring Center is expected to include a new food court / commons area for students. A nationally known consultant has been engaged to assist in the planning of the food court. Food Services is partnering with academics to provide students with opportunities to put their education to work. A number of projects have been identified within Food Services that are going to be filled with students completing an internship or practicum. This will give the staff a great opportunity to become mentors, thus responding to the President’s request that every employee be a teacher. Food Services is now looking to students as a first option when replacing full-time employees. In the past year, we have replaced three full-time positions with seven student jobs. This created eight higher paying student jobs because of added responsibility. So far the experience has been great and the students are doing a wonderful job. However, we are still experiencing some resistance from a few of the long-term employees who are reluctant to change. Analysis and Appraisal Food Services has a quality staff that is very dedicated to the university and its students. Evidence of this is the seven employees on staff who are previous recipients of the university’s Exemplary Employee award. Food Services is committed to shaping its future around student input. Student responses are continuously being used to evaluate our menus, customer satisfaction and overall service. Figure 6 summarizes the results of a recent questionnaire in which students were asked how they would rate the overall quality of the food in the Galley cafeteria along with the food selection available during lunch and dinner. Students In the past year, three focus groups have been conducted, an exit poll was taken in the cafeteria, and a professional food service consultant group was hired to gather student input. Each focus group had 15 students from various backgrounds in attendance. Minutes were taken at each focus group and are being used to develop program requirements for the Manwaring Center remodel and addition and to make improvements to the existing operations. Porter and Associates, a nationally know food services consulting group was engaged to assist Food Services in preparing program requirements for the new food court. As part of their work, they conducted their own focus groups, visited informally with a number of students and then prepared a nine-page survey which was offered to students and employees via the Internet. More than 2,600 respondents (approximately 25% of the student body) completed the survey. A second program introduced as a result of student input was the replacement meal option. Students eating in the cafeteria wanted the ability to eat an occasional meal outside of the cafeteria. The replacement meal was designed to give them this flexibility while still providing them with a sound nutritional meal. Feedback received through the exit survey verified their approval. In response to student feedback, the cafeteria is now open continuously from 6:30 a.m. to 7:00 p.m., with consideration being given to a 9:00 p.m. close time. Currently, we have reduced the selection during the slow hours of approximately 2:00 p.m. to 4:00 p.m. We are continuing to look at this issue. Food Services faces several challenges. First, its facilities are aging. The Nordic Landing was the latest addition to Food Services operations and is approximately 23 years old. However, the administration has been very supportive of remodeling where justified. All equipment is in good operating condition and is replaced under a renewal and replacement program. Food Services would like to expand its operations into other buildings. Currently, Food Services is working with the Hart Building committee to secure space in that building when it is remodeled. Program requirements are currently being prepared for a new addition to the Manwaring Center that will include a new food court. Second, Food Services is undergoing some very difficult financial challenges. The challenges stem from basically three areas: 1) the lack of employee turnover; 2) a surplus in student apartments forced the University to shut down approximately 50 percent of the on-campus noncooking housing; and 3) Food Services needs more Standard 3 157 Results of Survey on Quality of Food # Of Perticipants Responding How would you rate the quality of the food in the Galley? 50 40 30 20 10 0 1 2 3 4 5 6 7 8 9 10 Quality Rating/Ten Being Excellent Female Respondees Male Respondees ________________________________________________________________________________ Figure 6 than a face-lift to entice students to the Manwaring Center. This issue should be adequately addressed with the addition to the Manwaring Center scheduled for 2005. Finally, employee burnout and morale must be handled. Lower wages, combined with a limited amount of upward mobility requires continuous attention from management and the administration. 5.7 Ecclesiastical and Religious Activities A very significant dimension of student life at BYUIdaho is participation in religious services and activities, not just on Sunday but throughout the week. All LDS students belong to a student “ward,” a congregation of approximately 150-175 students who worship and serve together. There are 68 student wards on campus, an increase of 12 wards since 1999. Seven of these are designated for married students. Virtually all students have a responsibility in their ward. Some preside over an organization while others teach or speak at meetings. Some organize and carry out activities, and most accept assignments to visit and watch over others. All of these activities provide unparalleled opportunities to grow so- 158 Standard 3 cially and spiritually while at the same learning to serve the Lord and their fellow students. Every Monday night groups of 15-20 students observe the Church’s Family Home Evening night by participating in Home Evening groups where they study the gospel, have activities, and support and sustain one another in their challenges as students. 5.8 Health Center Purposes and Outcomes The Student Health Center exists to serve the health care needs of the students. We strive to provide quality, efficient and inexpensive care in a timely manner. We serve as a campuswide resource to departments with health care questions or needs, and we serve the faculty and staff for work-related illness or injury. Our primary goal is to provide quality care given with kindness, patience and love. Our aim is to keep the students healthy and productive and to support the faculty and staff in various programs. Students Description of the Department The professional staff consists of three full-time physicians, one of whom acts as a director, one part time physician, two nurse practitioners, two registered nurses, a pharmacist, an x-ray technician, and a laboratory technician. There are also three full-time office staff members, one of whom acts as the office manager, and three part-time EMT students who are on call for the health van. Beginning January 2004 the Health Center will also have a Health Center Administrator to handle the increasing number of business functions. The Health Center functions under the Vice President of Student Life. The Health Center director is also a member of the Student Well-Being Subcouncil, a part of the Student Life Council. We serve the registered students of BYU-Idaho and the faculty and staff for industrial illness or injury. The facility is housed in the lower floor of the Clarke academic building and consists of a waiting room, a reception and office area, eight examination rooms, one procedure room (treating lacerations, fractures, etc.), along with laboratory, X-ray, nurse’s station and work area, pharmacy, offices and restrooms. This facility was built in l973 and has been remodeled twice, and added onto once. A new free-standing combination Health Center and Counseling Center is now under construction and should be completed during the summer of 2004. This will be a welcome addition and should meet our needs for additional space as the university reaches its projected enrollment growth target. Significant Changes The 1999 Accreditation Team made a recommendation that the institution “Provide good fund/service stewardship by review of organization/operations options for delivering health services.” They referenced standards 3.A.4, 3.D.12, and 7.B.1. To meet this recommendation, several changes have been made or are being made. First, three and a half full-time positions have been added. Second, a new Health Center is under construction. Third, the services of a licensed psychiatrist have been added to the Student Counseling Center. Fourth, the hours of operation and levels of service for the Student Health Center will be expanded during the summer of 2004 to better serve the increase in summer enrollment. Finally, provisions are being made to install some educational software in the main waiting area of the new Health Center which will allow students to gain some insight into their own health concerns or questions. Several improvements in our policies, requirements and procedures in the last ten years include: Students • • • All care-givers (doctors, nurse practitioners, lab and X-ray and pharmacy workers) are encouraged to attend continuing education seminars once each semester. These are now funded by the university. All ancillary personnel must now be certified. (i.e., certified X-ray technician, certified laboratory personnel and licensed pharmacist). During the past three years we have increased our staff by adding one female nurse practitioner, one full time physician who is board certified in internal medicine and pediatrics, one office clerical position and a halftime nurse for immunization and flu shots. A new-patient medical history computer is being tested which will allow patients to enter their medical history on a computer terminal in the main waiting area and send it directly into their patient file. So far this software has proven to be more user friendly, faster, and more accurate than our present system, and has reduced the load on the front office. Analysis and Appraisal The following areas discuss the results of our self-assessment. First, our stated goal of providing high-quality, efficient, and inexpensive health care in a timely manner given with kindness, patience and love is a lofty and ambitious one. Our greatest asset in attaining this goal is the experienced and high-quality members of our staff. Through the generous fund support we have received we have been able to attract high-quality clinicians and ancillary staff. Our projected personnel needs are well supported by the university. Rather than maintaining our service at current levels, it is our hope to improve our standard of care as well as to extend into new areas such as pediatrics and multi-specialty clinics. Our care is very affordable for the students, a routine office call being only $6. There has been pressure from our insurance carrier to increase that to cut down on high utilization but we are holding the line for now. One of the risks of growing into a four-year institution and having significant growth of the student body is the loss of the more individual and caring attention that we have tried to provide. We will strive to prevent that loss by increasing our staff, enlarging our facilities and having a vigilant attitude and concern for the needs of the individual. Second, in l995 an exit study was administered by a graduate student from BYU by interviewing individual students as they left our facility. The results of that study ranked us at the top of our sister institutions (BYU and BYU Hawaii). Standard 3 159 In the spring semester of 2001 another exit study was done using a comment card that was given to the students as they checked out of the Health Center. It was voluntary, anonymous, and ongoing until we had received 500 responses. The results of the survey, shown in Table 17, show a positive assessment of the Health Center by its student clientele. The most common comment on areas that we could improve was “decrease the waiting time in the exam rooms.” The most common thing that we did well was that we were “kind and considerate.” In the 2003 Student Survey of Satisfaction, 13% of the student respondents indicated a measure of dissatisfaction with their experience at the Health Center. With over 20,000 annual visits in a 4000 sq. ft. facility we would expect some level of frustration, mainly in the waiting time at peak walk-in hours. This will be addressed by the summer of 2004 with the completion of a new 13,000 sq. ft. facility and the addition of a new administrator who can spend more time on identifying and implementing efficiency measures. Third, our staff is very professional and experienced. Our three physicians total 68 years of experience, and our two nurse practitioners total l5 years as nurse practitioners and 35 years as RNs. Our two RN’s total 79 years experience. Our lab technician has 27 years in her field and our X-ray technician 18 years. We have frequent scheduled and nonscheduled educational interactive sessions among the physicians and nurse practitioners. Nurse practitioner charts and patient care are reviewed daily by the physicians. Each physician and nurse practitioner attends one in-service training meeting per semester. These are funded by the university. The nurses, lab, X-ray and pharmacy staff members attend one funded meeting per year. All of our medical staff also work at other emergency room or urgent care centers. We have encouraged this to try to keep our professionals at the leading edge of medicine in their individual areas. Fourth, our physical facilities at this time are inadequate. Our equipment, some of which is old, is functioning well and we are able to do a good job with it at this time. However, a new health care facility should be ready for occupancy by the summer of 2004. This will greatly increase our ability to cope with the rapidly increasing demands for care. Two years ago during the fall semester we were averaging 70 to 80 office visits per day. In fall of 2003 we are averaging 80 to 90 office visits per day and several days have been over 100. We will increase our office visits even further in 2004 by offering access to dependents of students and by broadening our coverage with part-time specialty clinics. 160 Standard 3 Almost all of the equipment in the new building will be new and state-of-the-art. Our new location will be central to the southward expanding campus. One of the greatest challenges we face is to change with the university as it grows and as the student population demographics change. With the sizable student enrollment increase, we struggle to accommodate their needs in our current facility. The new facility will change that. Some changes in the current processes and procedures may be made, such as adding some part-time or student employees, which will assist us during this transition time. Since space is at a premium, they will have to be squeezed into “creative” spaces that are not really suitable, but this will allow us to keep up with the demand for health care services. Fifth, we cooperate well with departments within the institution and with external governing agencies. We strive in every way to provide the care that is needed. We are cooperatiing with other departments in providing services that they need such as immunizations, flu shot clinics, travel advice, medications and first aid kits for traveling groups, care and treatment for athletes and teaching resources for the EMT, Nursing and Health Sciences Departments. Health care institutions are closely governed and monitored by outside agencies. We are in compliance with the regulations enforced by the State Board of Medicine, State Board of Pharmacy, State Board of Nursing, CLEA, IRCR and each of our individual boards and agencies. The new HIPPA privacy regulations are having some impact on how we keep and take care of patient records. Results of Survey of Health Center Statement Average* 1. Ease at obtaining service 4.72 2. Nursing and aid staff 4.68 3. Clinicians 4.73 4. Lab, X-Ray, and Pharmacy 4.71 * Average response on a scale from one to five, five being most favorable _____________________________________ Table 17 Students Sixth, the major strengths of our department would be the quality and experience of our staff. In the past l8 months, we have added to our staff by acquiring a second nurse practitioner who is a female. This was prompted by numerous requests by our female patients to have a female for the more sensitive exams. We added another physician who is board certified in both pediatrics and internal medicine. We felt that we needed a pediatrician as we look forward to treating the dependents of our students. We have also recently added a computerized history screening checkpoint in our waiting room. The data that is obtained from this screening accompanies the patient and the patient’s chart to give the care providers better information. In the last few years we have computerized our record department by adding capabilities for lab reports, X-ray reports, chart notes and all dictations to go directly to the AS 400 computer. This information is now available at all computer terminals as well as in the patient’s chart. Our new facility will be hardwired for computer terminals in each examination room. Another new change we have made is to utilize students in our Health Center Staff Meetings to bring student perspectives to our planning and implementation. We recently added more and higher quality lab equipment so more lab studies are done in-house at a significant savings to the students and to student insurance. Although a new Student Health and Counseling Center facility, in and of itself, will not guarantee improvement in our service or better efficiency, it will facilitate better organization, allow more students to fit into our schedule, and house more care-givers. We anticipate this will allow us to make huge improvements in our ability to serve. It will take continued vigilance and hard work on our part to maintain and improve upon that which we have accomplished up to now. Through our new facility, however, we will be able to increase not only the numbers of students we see but also the quality of service we provide to them. 5.9 Hold to the Rod Purposes and Outcomes To overcome the “Moral Decline” in the world the “Hold to the Iron Rod” effort gives emphasis to the BYU-I Guiding Principles. Our central aims are to: • • Inspire and motivate students and employees to teach one another by the power of the Holy Ghost. Encourage and assist students in their voluntary efforts to teach one another in the apartment home and elsewhere. Students • Facilitate student preparation and make available student-prepared lesson materials. The outcomes of this program are: • • • • • Students teaching students to understand the doctrines and principles of the gospel, resulting in changed (improved) behavior. The apartment home becomes a place of learning and teaching. "If all we are doing ten years from now [at BYU-I] are the same things we have always done, we will have failed." – Henry B. Eyring "It may be that the most important thing we will learn from 'Hold to the Rod' is how to reach and teach the kids who will never have the opportunity to come here." – David A. Bednar The home: "Therefore, go ye unto your homes, and ponder upon the things which I have said, and ask of the Father, in my name, that ye may understand, and prepare your minds for the morrow, and I come unto you again" (3 Nephi 17:3). "Only the home can compare with the temple in sacredness" (Bible Dictionary" (p. 781). Analysis and Appraisal During the 2002 academic year, 757 Leadership Practicum students served as lead-mentors to 5,349 students in the Apartment Home class where roommates teach one another in their apartment. To date over 11,000 students have successfully participated in the Apartment Home class. In a recent survey of students who had taken this class, we found that student apartments have become places of learning and teaching; that students do exert a positive peer influence; that students are greatly motivated to teach and lead one another; that students prefer to be taught by other students in the apartment home; and that students have inspired insights regarding doctrine and principles. The survey suggested that improvements could be made in the student's organizational and governance responsibilities and in reducing some of the course structure, and in facilitating student initiative. 5.10 Housing Purposes and Outcomes It is the objective of the Brigham Young University-Idaho Housing Department to provide safe, clean, comfortable housing which is conducive to good learning, in an environment which encourages living the principles of Standard 3 161 the Church of Jesus Christ of Latter-day Saints and an atmosphere in which testimonies of the restored gospel can be built. BYU-Idaho Housing performs a central role in the mission of BYU-Idaho, that of providing a living environment which is consistent with the tenets of the gospel of Jesus Christ, is conducive to quality study and learning, and fosters the growth of the individual. We contribute to this mission by holding on-campus and off-campus approved housing units to a minimum physical facility standard as well as a minimum management and living-environment standard which is consistent with these aims. Description of the DepartmentThe Housing Office employs three administrators who have a total of 37 years at BYU-Idaho. One has a Bachelor’s degree in finance. The other two hold Associate’s degrees. It also employs three full-time staff employees, four part-time student employees, and a number of head residents and resident assistants (R.A.s). A custodial and maintenance group has three full-time employees and five part-time student employees. The Housing Office has had to keep pace with a substantial increase in available beds. In fall 2003, there were 9,957 approved single-student beds in both on- and off-campus housing facilities. This represents a 22% increase in the number of beds in the last 10 years. BYUIdaho offers on-campus housing as follows: 480 beds in four women’s cooking-style apartments, 210 beds in one women’s residence hall, 347 beds in two men’s residence halls, and 37 apartments for families. In January 2004 we will begin occupying a new complex with 156 apartments for families. For off-campus housing, the Housing Office inspects, approves, handles complaints, and resolves difficulties for the 136 different apartment complexes and their students. In 1999 Housing added two student inspectors to its inspection team of one Housing administrator and a representative from off-campus housing. Off-campus owner, manager, and RA training conducted by the Housing Office each fall is well-attended. We conduct twice-a-semester forums, one-on-one training as needed, and a January training seminar is offered for untrained managers. Significant Changes The Housing Office has implemented changes in response to recommendations given by the 1999 full-scale evaluation team. One recommendation indicated that computer ports are needed for on-campus residents. In response, the men’s residence halls (Rigby and Biddulph), family apartments (Lamprecht), and women’s apartments (Perkins, Kerr, Barnes, Ricks) were all connected to the campus network. Chapman Hall (women’s residence hall) was configured with wireless capability. 162 Standard 3 A second recommendation was to provide working airconditioners in men’s halls. This problem was resolved by installing a phase-protection system on the main power feed to campus to reduce the power fluctuations which were damaging equipment. Housing has also purchased nine extra air-conditioners that are rotated for quick repair when we have an occasional failure. Although we repair about 25 air-conditioners each year, lack of comment in student evaluations indicates that the new system is working well. A third recommendation was one desk per student should be available in women’s halls (desks already in men’s halls). This was resolved by the installation of lofted bed systems with matching dressers and desks. Other significant changes are as follows: • • • • • • To accommodate the increase in married student housing needs, Lamprecht Hall, a residence hall for 210 women was closed at the end of April 2001, and remodeled to add kitchens and fire sprinkler systems. The remodeled hall can accommodate 37 student families. Computerization of on-campus contracts, on-line payments via credit cards, waiting lists, room assignments, and service requests. Development of a website to allow approved, off-campus owners to submit housing rental prices directly to a data base for any track and any year. Conversion of Rigby Hall from a residence for 232 men to 115 in order to provide faculty offices on the south wing. For faculty, bathrooms were remodeled to accommodate men or women, offices were changed to overhead lighting (in place of wall lights over beds), and a wall was removed between two apartments to provide a large workroom on the first floor. Development of a plan in conjunction with Food Services to offer a one-meal-a-day plan for students in residence halls. Reconfiguration of parking lots near our single and family housing units for residents only, which has responded to the parking concerns identified in the housing surveys. Other imminent changes involved the building of 156 apartments for families by the university. Students will occupy 30 apartments by January 2004 and continuing until all apartments are occupied by August 2004. This will change Housing personnel workload; job descriptions; and processes for office procedures, maintenance, and custodial care. Single-student enrollment is projected to increase from 8,390 in fall 2000 to 9,600 by 2005. Private construction has added 648 approved beds in the singles’ market through fall 2003. The need for single student housing may now be met. Students Analysis and Appraisal The Housing Office regularly conducts anonymous surveys of on-campus residents regarding the quality of service and effectiveness in meeting the Housing mission statement. Of the 989 single students living on campus fall 2001, 565 responded (57%) with results as indicated in Figure 7. The data show that most students feel a high level of safety and most feel that the physical facilities are adequate and clean. Many students mentioned in open comments that they most enjoyed their campus experience because of closeness to classes and the social aspect with friendships they have developed. A family housing survey was conducted during winter 2002. All 37 apartments were occupied at the time of the survey with 14 (38%) responding. The results are shown in Figure 8. Most felt that public areas are kept clean, that repairs are done quickly, that the environment promotes learning, and that Church principles can be lived in the safe environment. The following weaknesses were apparent from the singles’ and family surveys: • • • Having an environment for spiritual growth was identified by only 65% of our single students. We would like to raise that percentage. Later curfew and changes in visitation hours for the opposite sex were discussed by 69 (12%) of the 565 single respondents. Administrative discussions are beginning that may result in some changes. The change to a university has increased the need to have the library and Student Center open longer hours to accommodate a growing enrollment and activity program. Thirty-six percent of our family respondents felt that parking was inadequate. Fall 2003 parking designations were changed to allow “resident only” parking day and night. The facilities are in a good state of repair. We reported in our last self-study the challenge with Lamprecht and Chapman Halls, women’s residence halls, which are in nice condition, although they are not considered adequate in terms of size and amenities by many of the tenants. Lamprecht Hall has now been remodeled into a family housing unit. Chapman Hall now has wireless internet and has nearly full occupancy. Based on this self-assessment, the Housing Office is considering the following improvements: • • • struction will be monitored and future on-campus building decisions will be made based on need. New RA programming requirements may be instrumental in increasing the “environment of spiritual growth” that our surveys indicate need attention. Careful evaluation of that program is needed to increase all aspects of learning for on-campus residents. Parking needs to be continually reviewed. The parking lot used for women’s halls and family apartments is also an academic parking lot during class time. Following the results of the winter 2002 family survey, the proposal to allow only residents the option to park overnight was accepted and initiated beginning fall 2002. Fall 2003 “resident only” parking was initiated both day and night. (Rexburg City ordinance requires that no cars park on city streets overnight from November 1 through March 1 to allow for snow removal.) 5.11 ID Center Purposes and Outcomes The ID Center is dedicated to assisting in fulfilling the mission of BYU-Idaho through personal example and by meeting the spiritual and temporal needs of those we serve and by contributing to a more user-friendly environment for students, faculty, and staff in providing a high-quality, efficient system for access and identification. Description of the Department The office consists of one full-time employee and three students who manage the office during its operating hours. There are two temporary part-time employees who work during rush times. The ID Center is located in the Hyrum Manwaring Student Center The ID Center produces approximately 8000 cards a year (approximately 3,900 cards fall semester, 2,000 winter semester, 1,500 summer semester). In addition, the ID Center produces faculty, staff and family ID cards, as well as specialty cards, (e.g.,. nursing student ID badges) when requested. The ID Center recently installed a new identification system in June of 2001. Changing student-body composition (single/ married) indicates the need to provide additional family housing in the Rexburg area. Private con- Students Standard 3 163 Results of Housing Survey of On-Campus Single Residents Single Survey - Fall 2001 120 100 80 60 40 20 0 YES NO Sp iri tu al G ro w th Fa ci lit ie s C le an Sa fe Neither ______________________________________________________ Figure 7 Results of Housing Survey of On-Campus Married Residents Family Survey - Winter 2002 100 80 Very Adequate 60 Adequate 40 Inadequate 20 Sa fe C le an R ep ai Pr r in ci pl e Pa s rk in g 0 ______________________________________________________ Figure 8 164 Standard 3 Students Analysis and Appraisal Description of the Department The ID Center conducted a survey which indicated that students wanted the ID Center open later into the afternoon. We are now open until 5:30 p.m. each day, an increase of 2 ½ hours a day. The additional hours are staffed using students. However, we have found that students use the ID Center more in the early hours than in the late afternoon hours. Students, faculty and staff are issued new ID cards in an efficient and timely manner. Over 3,400 students are carded in five days at the beginning of fall semester using only two cameras. The BYU-Idaho Internship Office is the central location to help organize, promote, and coordinate the internship process. This office helps with legal problems, acts as a resource center, ensures academic consistency, coordinates internship information, and assists with paperwork. It coordinates internships for over 1,300 students annually and expects that figure to grow to approximately 2,000 students within three years. There is a real need to combine the ID Center with the One-card Office. There are many questions coming into the ID Center that have to be referred to the One-card Office. This is a real inconvenience to students. The proposal has been made to combine the two offices when the Manwaring Center is enlarged. Significant Changes The ID Center produced approximately 1,200 replacements for lost cards during 2002. A focus group is being formed to see how to encourage students to keep track of their cards. The ID Center is also partnering with academics to provide students with opportunities to put their educations to work. As with the Ticket Office, students are being organized to develop surveys, to work with the web page and to write policies and procedures for the office. 5.12 Internship Office Purposes and Outcomes The central aim of the BYU-Idaho Internship Program is to accomplish credible, recognized, and resourceful internship opportunities and to serve BYU-Idaho students as they prepare for successful livelihoods and careers. An academic internship is a valuable and integral component of a BYU-Idaho education. In most cases, an academic internship is a required element for both associate and bachelor degree-seeking students. A BYU-Idaho academic internship is a cooperative program between the university and approved experience providers (i.e., employers). Students The office is headed by one administrator who works with a faculty internship coordinator from each academic department/major to assist with the understanding and arrangement of each academic internship experience. The internship program is an essential portion of earning a degree at BYU-Idaho and making the experience worthwhile for students requires the support and effort of many offices on campus. Internships are the key to the goals of the university and the success of the transition from Ricks College to BYU-Idaho. Accordingly, the Office of Internships was created in June 2001 with a full-time administrator assigned to coordinate and administer the program. Prior to this, Ricks College internship activity was not tracked or recorded on a consistent basis and evaluation of these efforts was sporadic at best. Internships were at the freshman/sophomore level and considered an introductory experience in many cases. A limited number of academic programs/majors required students to complete an internship, with most internships being optional in nature. Currently, a faculty internship coordinator has been assigned to each academic program/degree. A universal student internship agreement has been developed and required from each student prior to performing an internship. A universal master internship agreement has been developed and required from each organization/ company prior to accepting an intern. All internship activity is now academic in nature with a letter grade assigned to each intern at the completion of his/her internship experience. All internship activity is supervised and recorded by the respective department as well as the University Internship Office. The majority of all BA/BS degrees require students to perform an academic internship, which must be directly related to the specific major. These required internships are typically performed between a student’s junior and senior years. All majors strongly encourage an internship experience. A student evaluation has been developed, implemented, and is now required by all interns prior to receiving a final grade. An experience provider evaluation has been developed Standard 3 165 and implemented. Internship supervisors are strongly encouraged to complete this evaluation upon completion of any BYU-Idaho student internship experience. During the 2001-2002 academic year, BYU-Idaho students performed 965 internships, not including 126 student teaching experiences. From September 2001 to December 2002, 27 different programs/degrees produced internship experiences. From September 2002 to August 2003, BYU-Idaho students performed internships in 38 states and 6 foreign countries. As of November 1, 2003, over 695 different organizations/companies have signed master internship agreements with BYU-Idaho. This office projects that in three years, approximately 2,000 students will participate in an internship experience each academic year. In five years, approximately 2,500 students will participate in an internship experience each academic year. Analysis and Appraisal The Office of Internships regularly evaluates itself. Student responses to their end-of-internship evaluations are continually tabulated and analyzed for future improvements. Over two-thirds (68%) of returning interns rated the “preparation and support received from BYU-Idaho for my internship” as excellent or above average. • Administrators of this program have learned that students will seek out and find internship opportunities when required to do so. The single biggest challenge with internship development is the placement of students in applicable and credible experiences. Internship efforts will be successful and ultimately allow BYU-Idaho graduates worthwhile employment/career satisfaction if all elements of an internship are in place and followed. 5.13 Strong overall support of the internship program from the President’s Council and the Academic Council. Continued faculty cooperation and implementation of the internship policies and procedures. Strong local, regional, and national experience provider recognition regarding the value of internships. Continued funding of the internship needs in the next three to five years. • • • Weaknesses include: The need to spend more time off-campus in the development of credible internships. The need for each student to understand the necessity to arrange a worthwhile and strong internship experience directly related to his/her major. The lack of BYU-Idaho graduates who have already established a career reputation to further enhance the recognition and strength of the internship program. • • • 166 Standard 3 Manwaring Student Center Purposes and Outcomes The central aims of the Manwaring Student center are to: ▪ ▪ The major strengths of this office include: • The lack of a required student internship preparation course prerequisite to all students who look to complete an academic internship. The course would teach students looking to have a BYU-Idaho academic internship experience the necessary steps to making an internship successful. ▪ ▪ Exemplify the Gospel of Jesus Christ as we serve our students, colleagues, and community patrons. Provide a clean, comfortable, and inviting place for the student activities program, campus departments, and off-campus groups to schedule campus events, come to dine, relax, or attend church or entertainment events. Provide a single source of accurate information about campus activities and events. Provide clean, quality space for Food Services, Bookstore, and other campus departments housed in the Manwaring Center. Having a clean and inviting facility helps fulfill the mission of the University in maintaining a wholesome academic, cultural, social and spiritual environment. Description of the Department The 141,000-square foot Manwaring Student Center consists of two ballrooms, three comfortable lounges, an information desk, a bowling alley, a game room, a lost –and-found office, administrative offices, twelve conference rooms, an internet lounge, and a theater/ multipurpose room. The Manwaring Student Center also houses the Bookstore, Food Services with three Students cash operations, a student activities office complex, and the Ticket Office/ID Center/One Card Office. The Manwaring Center is managed by four administrators with over 59 total years of service Its six full-time custodians and one part-time custodian have over 67 total years of service. Other employees run the Information Desk, Campus Scheduling Office, and Lost and Found/Internet Lounge/Game room Its clientele includes students, faculty, academic departments, Food Services, the Bookstore, and local groups and individuals. The Manwaring Center hosts banquets, meetings, church services, and student activities. Significant Changes In December 2001, we remodeled the Little Theater to make it more multi-usable. The theater seating was removed, the floor was leveled, a handicap ramp was added, and stairs were added along the front of the stage. We installed a data compatible projector allowing for computer presentations. We now host banquets, as well as academic classes, meetings, and movies. The remodel has resulted in a 30% increase in usage of the theater. In 1999 an elevator was constructed in the middle of the building. A ramp was added to the lower lobby allowing wheelchair access to the new elevator. This addition has been a great help to Manwaring Center patrons. The Communications Department, the Scroll (the campus newspaper), and some of the Art Department faculty were temporarily housed in the Manwaring Center from 2000 to 2003. The Game Room was divided in half to accommodate a computer graphics lab. Although this arrangement was temporary, we have learned that academic classes can increase foot traffic, benefiting all of the cash operations. Because of this experience we are looking forward to housing the Dance Department and Culinary Arts when our new addition is finished. The Manwaring Center has received approval to plan a 90,000-square foot addition that will allow more flexibility in scheduling. We are currently in the feasibility phase. The design phase will be in 2004 with construction taking place in 2005 to 2007. student focus groups, as well as items from a suggestion box are also used to assess our ability to meet student needs. The customer service survey uses a five-point Lichert scale, with one being “strongly disagree” and five “strongly agree.” Written comments were requested for each question. The results of the survey of tenants are shown in Table 18. As the data show, the Manwaring Center staff is doing very well in some areas, but has room for improvement in others. Areas of concern are the cleanliness of the public areas, our ability to clean office space to the tenants’ expectations, and notifying our tenants about upcoming Manwaring Center issues. Written comments confirmed that we could do a better job with cleaning in the public areas, the offices, and with better communication from the Manwaring Center administration. The results of the survey of employees are shown in Table 19. Results are somewhat similar to those of tenants. The most prevalent comment of the full-time employees and the student employees was the need to be better trained in electronic equipment set-ups. Several academic classes and other meetings and banquets require the use of a data compatible projector to show computer presentations. The responsibility of the set-up falls upon our employees. Our student employees felt that they would like to be better trained in proper chemical use. Sixty-two students responded to a customer satisfaction survey conducted in February 2003 to help us determine if we were fulfilling our mission statement. The following results were obtained: • • • 95% moderately or strongly agreed that they were being treated with kindness and respect at the MC. (average = 4.69) 100% moderately or strongly agreed that the MC is clean, comfortable, and inviting. (average = 4.82) 95% moderately or strongly agreed that they receive accurate information from the Information Desk. (average = 4.68) Analysis and Appraisal The Manwaring Center is in excellent condition. BYUIdaho Physical Plant department does a great job in updating our facilities. They are quick to respond to maintenance needs. We have purchased new equipment or replaced older equipment to better serve our customers. A customer service survey is sent to our tenants annually to help us determine if we are fulfilling our mission statement. Our full-time and student employees respond to the same survey. A customer satisfaction survey, As shown in the survey responses our greatest strength is in our customer service. Our employees have a desire to serve our customers and see that they succeed in the activity they are involved with. Our custodial staff Students Standard 3 167 Tenant Satisfaction with the Services of the Manwaring Center Statement 1. 2. 3. 4. 5. Tenants are treated with kindness and respect. The Manwaring Center administration and staff respond to tenant needs. Public areas including restrooms are clean. Office space is cleaned to tenants' expectations. Tenants are notified about issues concerning the Manwaring Center. 2001 Survey 2002 Survey % agree 98% 95% average 4.67 4.9 % agree 86% 92% average 4.42 4.61 % agree 83% 53% average 4.19 3.72 % agree 59% 50%, average 3.74 4 % agree 91% 77% average 4.36 4.26 ____________________________________________________________________ Table 18 works hard to make the building clean and presentable, and to provide services that help patrons have a successful experience. The bowling manager has a fun relationship with his employees and the students in the bowling classes. Gathering correct information is a monumental task. The Information Desk supervisor works hard to assure that the information given out is accurate. The lost-and-found manager and student employees do a great job in identifying ownership of and in returning lost items to the owner. The Manwaring Center administration needs to be more complimentary of each employee. In an effort to have a well-maintained and well-managed facility we sometimes respond critically without expressing appreciation for the great accomplishments and contribution of our employees. Our employees need to be more familiar with the set-up and operation of electronic equipment, i.e., sound systems, and computers and data compatible projectors. 168 Standard 3 5.14 New Student Orientation Purposes and Outcomes The central aim of New Student Orientation (NSO) is to assist new and current students in becoming familiar with and fully participating in the spiritual, academic, social, personal, and career-learning opportunities associated with BYU-Idaho. The Office of New Student Orientation emphasizes students’ preparation and enhanced learning opportunities through a threefold focus of (1) Pre-Campus, (2) Campus , and (3) On-Going Orientation. Description of the Department This office is manned by one full-time administrator and one part-time student administrator. The NSO team consists of five to nine student directors. Each student director heads up a separate component of the orientation program and contributes approximately 10 hours of Students Employee Satisfaction with the Services of the Manwaring Center Statement 1. 2. 3. 4. 5. Employees are treated with kindness and respect. The Manwaring Center administration and staff respond to employee needs. Public areas including restrooms are clean. Office space is cleaned to employee ‘expectations. Employees are notified about issues concerning the Manwaring Center. Full-time Employees Student Employees % agree 100% 100% average 4.7 4.9 % agree 83% 100% average 4.5 4.8 % agree 100% 100% average 4.2 4.7 % agree 83% average 4.2 % agree 80% 100% average 4.2 4.9 ______________________________________________________________________ Table 19 volunteer work per week and is under the supervision of the full-time administrator as well as the part-time student administrator. The number of directors varies each semester. There are currently 30 student volunteers serving on the NSO Board. Board members contribute 4 to 6 hours of volunteer work per week and are under the direction of the student directors. Approximately 240 upper-class students serve as I-Team peer mentors within a given school year as part of the campus orientation program. I-Team leaders contribute four to six days a semester to the orientation program. I-Team leaders are under the direction of the student directors. The NSO Office maintains Pathway, an internet-based program for prospective and newly admitted students to receive helpful information and instructions in preparation for their upcoming BYU-Idaho learning experience. The NSO Office runs all campus orientations to help new students become familiar with academic life, campus life, student services, involvement and social opportunities, as well as the “Spirit of Ricks.” Orienta- Students tion experiences are provided to all incoming students regardless of which track they are on, or when they start. Three two-day orientations are held at the beginning of fall and winter semesters and second summer block for new students, with an additional day for parent orientation. Three one-day orientations are held for fall and winter blocks, and first summer block. Other campus entities help provide components of on-campus orientation including the Career and Academic Advising Center, and International Students Office. Approximate attendance figures for the past three years are: • • • 2000 attendance: 900 2001 attendance: 1,200 2002 attendance: 1,500 On-Going Orientation exists to provide additional spiritual, academic, social, personal, and career-learning and guidance opportunities to all current students. Specific programs created include: Grad Fair, Talk About Lecture Series, Good Manners, and Grad Night. Standard 3 169 Other projects overseen by the Office of New Student Orientation include the following: Student Handbook (policies, procedures, and alphabetical guide covering the majority of topics regarding the University. I-Magazine: A student-produced publication that serves as an introduction to BYU-Idaho. New Student Guide: A “nuts and bolts” guide for new/transfer students starting college at BYU-Idaho. • • • The following decisions resulted from the foregoing assessment activities: • • • • Analysis and Appraisal • Pathway Pre-Campus Orientation has been assessed through student journals and an on-line student survey. Results from the 2001 survey completed by approximately 114 students reported the following: 65% became more knowledgeable regarding Advising and the registration process. 75% indicated they were more familiar with the campus after completing the course. 80% said they better understood the purpose of the institution and the Honor Code. A number of students recommended that the course be made mandatory for all incoming students. Pre-Campus Orientation web site has received more than 35,624 hits on web site since Summer 2001. The number of students registering for GS 104 PreOrientation never overcame low student participation. The course averaged above 100 students per semester during 2000-2001, but dropped to 50 students for fall 2002. • • • • • • Campus Orientation is annually assessed after Fall Orientation through focus groups and/or student surveys. Groups surveyed have included new students and ITeam Leaders (peer mentors). Approximately 20 new students, and more than 60 I-Team Leaders participated in three separate focus groups in 2000. Approximately 30 I-Team Leaders participated in focus groups for 2001. Some of the results from the 2000 focus group assessment are posted below: New students overwhelmingly supported the I-Team Orientation concept (new for 2000). Male participation was significantly lower with ITeams. The majority of students felt the orientation schedule was just right – not too long and not too short. • • • 170 Standard 3 Keep orientation for two days. The current model has two days for students and one day for parents. Maintain the same ratio of social and academic components with Campus Orientation. Change recruitment and training of I-Team Leaders from once a year to three times a year. Create new print materials for orientation and combine mailing with the Registrar’s Office. Our new student marketing and informational materials were not as successful or as clear as they should have been. Add more I-Team Leader training conferences for each major orientation. The major strengths of the NSO Office are its threefold focus of Pre-Campus, Campus, and On-Going Orientation; student leader involvement in Orientation (300 plus student leaders and/or volunteers per year) and its improved publication materials. Areas for improvement include increasing orientation attendance. While attendance has been increasing, it is still not as high as we would like it to be. Currently our attendance is averaging in the 50 to 60 percent. 5.15 Registrar's Office Purposes and Outcomes The central aim of the Registrar’s Office is to assist students and faculty with class scheduling, registration, grade processing, enrollment verification, graduation evaluation, transcript service, and adherence to academic policies, thus promoting a quality education, wholesome academic atmosphere, and preparation of students for lifetime learning. The Registrar’s Office has specific outcomes in seven key areas as follows: Class Schedules: • Revise class schedule development system by providing schedules two semesters in advance. • Provide academic departments a year-in-advance class schedule layout. • Utilize electronic resources to improve the class schedule development. • Increase electronic checks of pre-requisites for classes and majors. Students Registration: • Provide students with concise and beneficial preregistration information. • Offer a student-user-friendly, multi-media system of class registration. Grade Processing: • Provide faculty an efficient method of electronic grade entry. • Give students timely notice of grades that honors student privacy and facilitates parental notification. • Protect the integrity of grades by proper storage, and grade modification policies. • Furnish prompt notification of students regarding academic disciplinary action. Enrollment Verification: • Assist students to secure necessary resources by providing same-day enrollment verification. Graduation Services: • Provide students and advisors with updated and accurate graduation reports. • Assist student progression by the development of a comprehensive throughput plan. Transcript Services: • Secure the student transcript integrity through transcript audits and proper record retention procedures. • Provide accurate, consistent, and efficient evaluation of transfer transcripts. • Deliver 24-hour response services for transcript requests. • • • • • • • • • • • Deliver graduation services including applications, evaluations, and diploma distribution Offer transcript services to students and alumni Provide information and advising services Implement academic policy compliance. Participate in the academic calendar development and maintenance Coordinate directory information publication and FERPA rights notification Provide FERPA orientation campus employees Coordinate parent notification of privacy rights and dependency notifications Participate in the development of the academic catalog Record and keep statistical information Coordinate and record consortium agreements Significant Changes In response to the 1999 full-scale visit recommendation to “continue ongoing efforts to strengthen and improve the effectiveness of academic advising activities, the Registrar’s Office is (1) reformatting the graduation report to monitor all academic options and (2) developing an electronic transfer-credit evaluation system. Description of the Department In the last two years, the Registrar’s Office has reviewed and revised a number of policies including the Withdrawal Policy, Incomplete Grade Policy, Unofficial Withdrawal Policy, Student Dependency Declaration, and Class Audit. It has initiated consortium agreements, initiated acceptance of official records by fax, implemented the on-line catalog, implemented on-line class scheduling, initiated a process for two-semester advance class schedules, and developed an individualized student public directory. It implemented new telephone registration equipment, initiated the Registrar’s Office webpage, implemented transcript ordering by internet, made academic progress reports and grade access available on-line. The Registrar’s Office provides the following services: Analysis and Appraisal Academic Policy Protection: • Ensure students are aware of FERPA rights and procedures. • Protect FERPA rights of students. • Oversee adherence to Academic Policy. • • • • • • • • • Evaluate transfer credit and military credentials Distribute registration materials Orient and assist in registration procedures Coordinate development of class schedules Maintain accurate academic records Keep updated and accurate student data Verify enrollment for financial aid, insurance, and employment purposes Process mid-term and final grades Provide academic progress reports (Graduation Evaluations) Students There is an overall satisfaction with the personnel, practices, and services of the Registrar’s Office as indicated by the surveys and focus groups conducted. Two focus groups were conducted under the direction of the Student Body President to evaluate various aspects of the Registrar’s Office. The following changes have been implemented as a result of the focus group: Standard 3 171 Revised Registrar’s Office Website with links to registration program. Participated in multi-departmental project to develop a student portal concept for web access. Submitted proposal for student/faculty survey regarding Registrar’s Office services Implemented on-line registration revisions. Increased web visibility of registration schedule, catalog and class schedules. • • • • • A web based survey of faculty was completed in December 2002, with 179 of the faculty responding. Overall, the faculty is satisfied with the services they receive. A number of useful comments were made that have led to the consideration of the following future changes over the next few years: Process transfer transcript evaluations electronically. Revise graduation report system to include summary of progress, and graduation plan. Implement student employee FERPA training. Record retention revision by utilizing microfiche as backup storage. Implement receiving and sending of transcripts electronically. Revise the Registrar’s Office Student Data web service with high priority to change including student graduation plans, educational plans, and advising information. Implement electronic course prerequisite check program. Evaluate future database system revisions. Develop a comprehensive plan for the effective throughput of students: Implement a new Student Identification Number system. Revise on-line registration system. Rewrite the student master data base. Revise and upgrade record retention policy. • • • • • • • • • • • • • 5.16 Special Constituencies 5.16.1 Associations and Cultural Well-being With the reorganization of student government and student activities areas came a realignment of clubs and organizations. Various associations--groups that are associated with some common cultural or special interest, and various societies – those that are related to a profession, vocation or college major, are sponsored by the university. If an association or society does not exist, 172 Standard 3 students are encouraged to organize one that meets their particular interests or needs. Of special interest is the position of Cultural Well-being Dean, established August of 2002. As a newly organized subdivision of the Dean of Students Office, the office is housed in the Dean of Students Office and is dedicated to serving students of diverse ethnic, cultural, or national heritage, in addition to nontraditional students. Efforts to encourage, promote, and preserve diverse heritages among students are well-received and much valued in the university community. With the creation of this position, additional effort, personnel, and university resources will provide new emphasis in this area by focusing on the diverse needs, issues, and integration of these students in the university community. The university has committed personnel, office space, and staff support to this effort. A recent survey was conducted of those members belonging to the Cultural Well-being Council. The focus was on the diversity of the council with two AfricanAmerican, one Asian, one Hispanic, one Hispanic/ Latino, one Latino, and three Caucasian representatives on the committee. Representatives come from the countries of Colombia, Haiti, Mexico, Mongolia, Nicaragua, Romania, and the United States. The association council represents eight different associations that have as their purposes to: teach/share language/culture; learn of a country=s past; present and future; promote diversity of their countries; enhance the students’ spiritual, cultural and social experience; and to retain foreign language fluency. The student representatives were asked if they felt isolated or ignored and seven replied “no” or “not at all” while one indicated Aonly that we are not known as well as other groups.@ One replied “yes and no” without any explanation. When asked if they had any negative experiences while at BYU-Idaho, seven replied “no,” one said, “yes” and gave no explanation, and one said we get Aodd looks when we gather as a group.@ Of particular interest were some of the general comments about what the term Acultural diversity@ means at the university. Some of the replies were: Aeveryone learning to accept cultures,@ Ashare cultural diversity and express heritage,@ Ahelp with understanding and integration, and help so we don=t feel so isolated,@ and Acultures of the world in one place, together in the gospel.@ The overall attitude expressed by this small group of students is generally representative of the student body. There are small clear indicators that there is much to be done in this area and across the campus as a whole. Com- Students ments such as Aodd looks when we gather as a group@ indicate that there may be some bewilderment or lack of understanding or empathy on the part of some within our community. Most of our students know that we are all God=s children and that he loves each of us regardless of our skin color or diversity. 5.16.2 Married Students The purpose of the Married Student Association is to: • • • Enrich marriages and build testimonies of the BYUIdaho married students. Provide wholesome recreational activities. Provide quality and effective leadership training. Surveys and verbal questionnaires were used to assess our ability to meet the needs of married students. For many married students, having a “fun” activity (like the Valentine’s Dance) can be just as “enriching” (or sometimes even more enriching) for a couple than to have a seminar that focuses more on purely educating students on pragmatic issues of married student life. We have started to include more “fun” activities and to mix them in with the more pragmatic and educational types of events. For example, at our most recent marriage symposium, we had as some of our topics “Cheap Dating Ideas” along with “Covenant Marriage” and “Conflict Resolution”, etc. We also held a dance and included some inexpensive door prizes so we could have both useful and practical information as well as some fun. When we have done this “mixture” of fun and pragmatic activities at an event, our attendance has gone up, and we feel that we have met the goal of “enrichment” for the married students at BYU-Idaho. 5.16.3 Non-traditional Students As a two-year institution Ricks College in the past several years became concerned with the unique challenges faced by single women with children, as they either began or returned to complete their formal college education. This was a very quiet group of students who generally faced their challenges alone or independent of any support or help from the institution. Enrollment of these students was not a significant percentage of the total student population in years past. However, the transition to a four-year university has provided the opportunity for many more non-traditional students, older students who are empty-nesters and single parents to select BYUBIdaho as their university of choice to pursue a bachelors degree. The number of single women with children has significantly increased, as has the number of other non-traditional students who are returning to school. Degree-seeking, more seasoned students are a Students stabilizing influence on the student body as a whole, and it is anticipated that the current trend for more matriculating non-traditional students will continue. The Cultural Well-being Advisor is also designated as the advisor to non-traditional students and is one who will help meet the needs and challenges of these students as they make personal transitions in meeting the many demands on their time including family, job, community, and university. Table 20 indicates the marked increase in enrollment of non-traditional students BYUBIdaho has experienced as non-traditional students take advantage of the educational, social, and spiritual benefits of attending this university. The numbers of students age 25 and older who are returning to the academic setting at the university has increased markedly during the year 2002. 5.16.4 Women Students The Associated Women Students is part of the Activities Program of BYU-Idaho. Under the Enrichment area, the Associated Women Students council provides activities, speakers, and events to help strengthen and enrich the lives of women students on campus. These events may address various women’s issues such as mothering, personal safety, education and eating disorders. They sponsor a Woman and Man of the Year to honor an outstanding female and male student. They also sponsor a Mothers’ Weekend where the mothers of students are invited to come to campus, and cosponsor the RAD Women’s Self-Defense Program. Some of the resulting benefits of participation in the Associated Women Students are the leadership skills developed by the council members who sponsor, plan and carry out these various functions. In a survey of our 60-member AWS Representative Council done in January 2003,we learned: 1. Women students would like more campuswide service projects. As a result we have provided two major service projects during the past two semesters. In March 2003 we sponsored a humanitarian project which resulted in several quilts being tied as well as book bags being made for school children In October 2003, we sponsored a clothing and food drive for the local Women’s Crisis Center which resulted in close to $2000 worth of goods 2. We need to do a better job of making the general women students aware of AWS and the programs we sponsor. As a result we started an Awareness Campaign during the summer and fall of 2003 which has resulted in a much greater awareness Standard 3 173 and interest in our program. We have also involved the Student Communications Agency in providing our program publicity and that has significantly increased our attendance at events. 3. Fall Focus on Women, which provides workshops and speakers on various issues of interest to women, had overwhelmingly positive responses. As a result, we sponsored another similar program in Fall of 2003 and had a 50% increase in attendance. We will continue this program. 5.17 Academic Societies 3. 4. Use the university mailing address. Have an account and checking privileges through the BYU-Idaho Accounting Office. 5. Establish dues according to established policy. 6. Invite approved speakers to the campus. 7. Maintain web pages on the BYU-Idaho web site. 8. Have access to Blackboard for conducting organizational business. 9. Acquire a listing of potential members from the institution (for recruiting purposes). 10. Be entitled for Jacob Spori Stipends to fund student travel to conventions, conferences, and competitions. 5.18 Purposes and Outcomes Student academic societies at BYU-Idaho exist to: Extend and enhance the learning experience Improve professional opportunities Provide a forum for dialogue and interaction among faculty members, students, and professionals in the discipline Provide leadership opportunities Create bonds of friendship among students with similar professional or academic interests • • • • • Description It is recommended that student academic societies affiliate with some national or regional professional society associated with the discipline. Purposes and Outcomes The central aim of the BYU-Idaho Student Employment and Career Placement Office is to assist students and alumni in their preparation for employment through job leads, job search training, and career information. The Student Employment area helps students with part-time employment needs while attending school. The Career Placement area is the marketing/sales department of the university and is responsible to “market and sell the product” produced by the university. To fulfill its central aim, this office: • A recognized student academic society may: 1. Schedule university facilities and services for meetings and other approved activities. Participate in fund-raising activities upon approval by the institution. 2. • • • Student Enrollment by Age Group 15-18 19-21 22-24 25-Up 1999 3,494 2,742 1,261 131 2000 3,331 4,014 1,442 152 2001 2,573 4,312 1,979 336 2002 2,765 4,431 2,745 762 _________________________________________ Table 20 174 Standard 3 Student Employment and Placement • Promotes part-time jobs on-campus using the improved student employment internet system and off-campus using the Idaho Work Study Program, and mini job fairs for local companies. Sponsors job fairs and campus recruiting visits. Prepares students for the career search process with seminars and personal training in job search skills, resumés writing skills, interview skills, and other training. Has established relationships with organizations that recruit BYU-Idaho graduates. Has agreements between the placement office and organizations that promote career employment for the graduates. Description of the Department The Student Employment and Career Placement Office consists of a Director of Career Placement, a Director of Student Employment, a Full-Time Secretary, and seven part-time student employees. The Director of the Career Students Placement Office has done post graduate studies and also has eighteen years of experience in college career placement. The Student Employment Director has an MBA and over 30 years experience in personnel. The Student Employment Director and Career Placement Director duties’ overlap and both directors help in each other’s areas when needed. Analysis and Appraisal The Student Employment and Career Placement Offices serve students, alumni, employers, faculty, and administrators. For the academic year 2002-2003 the Student Employment Office referred 7,073 students to on-campus part-time jobs, listed 563 off-campus part-time job referrals, and paid 52 Idaho Work Study students. The Career Placement Office worked with approximately 1,400 employers and graduate schools, and 200 School Districts. Also, the Placement Office counseled and worked with approximately 600 graduating students and alumni. Physical facilities are adequate for basic office needs. The office needs more space for a new teacher placement counselor, a full-time secretary, storage space for company information, student work space, a placement library, computer space for part-time student workers, interview rooms, and a recruiters’ lounge with computer and internet connections. Many of these needs will be resolved with the move to the new office suite in the Manwaring Center. Significant Changes New programs in the office include teacher placement, alumni placement, graduate school placement, and bachelor degree graduate placement. As a placement office at a four-year university the office has radically changed. There is greatly increased pressure from graduates with bachelor’s degrees. Teacher Placement is an entirely new area with teacher placement files scanned and emailed to school districts. Alumni placement has increased and will continue to increase. Graduate school recruitment is also an entirely new area of work for the office. For student employment there is a much greater demand for students to find employment while attending four years of school. The track system has changed the students’ ability to work year-round and is a challenge to the campus departments and the office. The advanced student employment positions and the accompanying training have also added to demands on the office. Graduate surveys have been completed for the December 2002, April 2003 and August 2003 graduates. Surveys of employers have not been completed in the past but all attendees at the job fairs have very favorable comments. Most of the employers at the job fair have participated for many years. The office budget, adjusted for inflation, has stayed at the same level for the past twelve years. Students There is a great need for a career counselor to handle teacher placement and alumni placement. These areas both evolved as a result of the change to a four-year university. This need will be addressed with the hiring of a full-time teacher placement counselor in 2004. 5.19 Ticket Office Purposes and Outcomes The Ticket Office is dedicated to: • • • Assisting in fulfilling the mission of BYUIdaho through personal example and by meeting the spiritual and temporal needs of those we serve. Contributing to a more user-friendly environment for students, faculty and staff by providing a high-quality, efficient system for purchasing tickets. Interfacing with the entire campus to ensure the existence of an accurate and efficient process for coordinating, distributing, and accounting for tickets. Description of the Department The staff consists of one full-time employee, one three-quarter- time employee, five part-time employees, eleven temporary-part-time employees and nine student employees. The Ticket Office serves students, employees and community patrons by selling tickets to campus events. While the total number of tickets sold has declined with the elimination of intercollegiate athletics, the Ticket Office is actually handling more events as a result of the new Activities Program. Total events handled increased to 331 for an increase of 74 more events. Standard 3 175 Significant Changes The Ticket Office has seen the following changes over the past two years: Provided more consistent coverage at night-time events by hiring a night supervisor • • • • • • • Improved web ticket sales Provided ticketing services to clubs and departments at no charge Sold tickets for outdoor events in the new Student Activities Program Connected the One-Card system to the ticketing system for the buying of tickets Eliminated intercollegiate athletics and all of the related ticket sales A committee has been organized to work on ways of encouraging students to purchase tickets early and to attend the event once a ticket is purchased. The administration has approved funding for a marquee to be used to advertise events in a high-traffic area. Analysis and Appraisal The Ticket Office conducted a focus group using approximately 10 students. Comments made about Ticket Office were favorable. From the focus group we learned we need to address the following two issues: Longer hours of operations or other ways to purchase tickets. The ability to buy multiple tickets for several students over the Internet. • • As a result a group was organized to study ways of increasing access to ticket purchasing. Items under consideration are remote sales locations and kiosk machines. The Ticket Office staff has great longevity and is very familiar with the operations of the university. They do a good job at anticipating challenges and addressing them in advance. In addition, they have experienced the unexpected enough times that they are able to react to most situations in a professional and successful manner. The Ticket Office also works well as a team. There are minimal morale problems and when they do arise, the Ticket Office Manager is very effective in dealing with them. 176 Standard 3 As the university grows, so do the demands on the Ticket Office’s resources. The administration has been very supportive of the Ticket Office financially. The challenge comes in having the trained personnel to run several events at one time. There are nights when the Ticket Office is supervising eight to ten events simultaneously. 5.20 University Police Purposes and Outcomes The mission of the BYU-Idaho University Police, a division of the Rexburg Police Department, is to maintain a peaceful, safe, and wholesome academic and social environment on campus; safeguard property; prevent and detect crime; and serve the university community in a friendly, professional manner. To accomplish this mission, we focus our efforts in several key areas to serve the students and the University. For students, we strive to: • Protect students from the criminal element • Prevent crime through education • Protect students from sexual predators • Detect and deter the unlawful drug and alcohol use on and around campus • Provide practical experience for students studying the law enforcement profession • Establish trust, confidence and respect for law enforcement For the University, we strive to: • • • • • • Protect the assets of the University Place emphasis on prevention of criminal activity Provide aggressive investigation of criminal activity Encourage safe traffic and pedestrian conditions Establish orderly parking for students and employees Maintain a well-trained, experienced, and professional staff Description of the Department The Brigham Young University-Idaho Division of the Rexburg Police Department provides 24-hour dispatch and police services to the BYU-Idaho campus com- Students munity. There are nine full-time commissioned police officers, two part-time commissioned student reserve officers, four full-time civilian employees, five part-time civilian employees, seven student security officers, four student parking enforcement officers and six student office employees. Police officers handle all criminal, traffic and police incidents that occur on the University campus. The full- and part-time civilian employees include three full-time dispatchers, four part-time dispatchers, one full-time parking coordinator and one parttime dispatch trainer/records clerk. The student security officers provide many security-related duties for the University. Their main duties include foot patrol, securing of buildings, crowd control and special events. The student parking enforcement officers enforce University parking regulations. The student office employees’ duties include office reception and dispatching. University Police is governed by the Rexburg City Police policies and procedures in all matters that relate to police authority. The employees of the department are subject to the policy and procedure of Brigham Young University-Idaho as it relates to their University employment. Significant Changes During the last accreditation, University Police had a complement of ten full-time, certified police officers. Its force has since been reduced by one. A reserve police officer program has been instituted to help compensate for the loss of that officer. Junior and senior year Criminal Justice students who have an interest in pursuing a career in law enforcement are invited to apply for the program. These applicants go through the same testing process and background checks as a full-time police applicant. Successful candidates are enrolled in the 180-hour Rexburg Police reserve officer training course approved by Idaho P.O.S.T., where they can graduate as an Idaho Level 1 Reserve Officer. BYU-Idaho students also receive college credit upon graduation from the course. The implementation of this program will not only increase available personnel for the department, but will also provide students seeking a career in law enforcement, a vast amount of practical experience that they would be unable to obtain in the University’s academically oriented Criminal Justice Program. Other significant changes include: • The hiring one additional full-time dispatcher in January 2003 made it possible to cover all but twenty-eight hours a week with a trained, experienced dispatcher. This minimizes the time a student dispatcher has to cover this critical job alone. Students • • • • • The assignment of one officer as a half-time crime prevention officer to coordinate the department’s crime prevention program and give the university community a specific contact for crime prevention activities. In 2000 University Police instituted the R.A.D.™ (Rape Aggression Defense) program on campus. Approximately twelve to fourteen classes are taught each year by certified R.A.D.™ instructors. An $80,000 upgrade of the department’s computer records system was done in conjunction with the Rexburg Police Department to facilitate the exchange of information between the two divisions. Sociology 203, Campus Protection Officer Training, was added to the University curriculum in the 2000-2001 academic year. This class is taught by several of the more experienced university police officers and all student security officers hired by the department must complete this class. Upon completion of the class, students are certified as Campus Protection Officers by the International Association of Campus Law Enforcement Administrators. Starting in January of 2004, University Police will assume responsibility for the security of the David O. McKay Library. This will involve the hiring and training of twelve additional student security officers and one student supervisor. The day to day operations of the library security will be supervised by a student supervisor with oversight from the Support Services sergeant. Analysis and Appraisal One measure of the success of the University Police Department is the low number of reported crimes and arrests compared with other institutions of higher learning in the region. A ten-year count of cases handled by University Police shows that, while already low, criminal activity at the University in most categories has declined in the past ten years. Total calls for service handled by the department over the same period have remained fairly stable. Table 21 compares the 2001 criminal activity at BYU-Idaho with 15 peer institutions. According to FBI and State crime statistics, BYU-Idaho enjoys a low crime rate. The strength of the University Police is its experienced, well-trained officers. All nine of the full-time police officers are P.O.S.T. Certified [Peace Officer Standards and Training] through the State of Idaho. Seven of the nine officers hold Advanced Certification status. One officer holds Intermediate Level Certification, and one holds Basic Level Certification. With regard to years of law enforcement experience, two officers have more Standard 3 177 than twenty years, four officers fall in the category of 10 to 20 years, and three officers have ten years or less experience. Two student reserve officers are certified as P.O.S.T. Reserve Level 1 Officers, which grants them police authority while on duty and working under the supervision of a full-time police officer. In October of 2003, both city and university divisions of the Rexburg Police Department were inspected by the accreditation committee of the Idaho Chiefs of Police Association and received accreditation by that organization. University Division’s only deficiency was noted in the area of evidence storage. The committee recommended that we upgrade our evidence storage facility to a double-lock system. One concern of the University Police administration is how the department and its officers are perceived by the public they serve. University Police officers strive to maintain a good public image and be positive role models for the students of this campus. In order to gauge the average BYU-Idaho student’s perspective of University Police and its officers, a student focus group was conducted in March of 2002. This group asked participants to rate the performance and professionalism of University Police officers. University officers were rated above average in every category. This will increase pressure on existing parking lots. The results of a parking lot usage survey conducted in January of 2003 are available in the Team Room. This survey demonstrates the average parking lot utilization to be at 89% for faculty and staff lots and at 84% for student lots. Construction plans for the University include the addition of adequate parking facilities. With rapid campus growth, lack of prime parking has caused dissatisfaction with students (institutional survey) and employees. New regulations, new parking signs and several large lots coming on line in the next year should address many of the parking concerns. Parking Services has also seen an increase in the number of parking citations issued to violators over the past several years. The number of citations issued over the last seven years has gone from 4,000 to nearly 10,000 per year. September 2003 saw the implementation of a new automated parking citation system that should increase enforcement of parking regulations and reduce the amount of illegal parking by peak abusers (with the implementation of a citation cap, at which parking privileges are rescinded). Although the above-mentioned survey projected University Police in a positive light, the department realizes that the survey was limited in the number of participants and was conducted only once. The survey was also limited to students and no similar surveys have been conducted among the University’s faculty and staff. Beginning fall of 2003 University Police initiated a continuing survey of students, faculty, administrators and staff regarding police services and safety on campus. This survey will be conducted on a regular basis and will assist the department in determining its success in accomplishing the mission statement of the department. The transition of BYU-Idaho from a two-year junior college to a four-year baccalaureate institution will have an effect on the University Police. With an increase in student, faculty and staff population, and a significant number of on-campus married student housing units being constructed, the department administration anticipates an increase in the number of calls for service. In anticipation of this growth, the department’s 2004 budget proposal included a request for an additional student reserve officer to handle the extra workload. Parking Services is another area that will be affected by the increase in campus population. As the population increases, more vehicles will be brought on campus. 178 Standard 3 Students Student Enrollment Albertson College Weber State Southern Utah University of Puget University of Portland Pacific Lutheran Northern Arizona Montana State University of Montana Lewis Clark State Idaho State University of Idaho Gonzaga Eastern Washington Boise State BYU Idaho 2001 Crime Statistics Comparison with Peer Institutions 9,200 17,000 8,900 5,300 10,200 13,160 2,950 13,050 9,528 19,900 3,380 3,230 2,750 5,880 18,000 800 Homicide 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 Rape 1 0 1 0 0 3 0 1 9 0 2 2 0 0 2 1 Robbery 0 0 0 0 0 0 0 1 0 5 0 4 0 0 3 0 Assault 2 1 0 4 6 2 0 5 1 10 0 22 1 1 3 1 Burglary 2 11 12 30 19 13 1 7 10 48 18 61 17 8 18 0 Larceny 57 * 98 * * * * * * * * 100 106 * * 0 Auto Theft 1 0 0 9 2 0 1 0 0 16 11 29 14 1 1 0 Sex Offenses 1 2 1 0 0 0 0 0 0 0 2 6 0 0 0 0 Arson 1 0 0 3 0 0 * 0 1 4 1 2 0 0 0 * Weapons Off. 1 0 0 0 0 1 1 1 1 0 0 * 0 0 0 1 Liquor Law Violations 0 4 28 7 68 10 0 36 67 147 1 * 81 7 21 6 Drug Offenses 1 3 1 0 27 10 0 17 21 59 0 * 12 1 6 2 * Information not available _______________________________________________________________________________________________________ Table 21 Students Standard 3 179 180 Standard 3 Students Standard 4 Faculty Self-Study Faculty 2004 Standard 4 181 182 Standard 4 Faculty BYU-Idaho will continue to be teaching oriented. Effective teaching and advising will be the primary responsibilities of its faculty, who are committed to academic excellence. It will be just as good a teaching institution as we can make it. Gordon B. Hinckley President, The Church of Jesus Christ of Latter-day Saints Standard 4 Faculty Standard 4 describes the BYU-Idaho faculty and the various processes and policies related to their hiring, development, and evaluation. It also provides an analysis and appraisal of these processes and policies as well as faculty qualifications, effectiveness, and satisfaction. This Standard establishes that we have sufficient and well-qualified faculty and that their primary responsibility is the delivery of education. Faculty members are engaged in significant scholarly and creative efforts which are supportive of educational programs. year appointments) and 109 part-time/adjunct faculty. In addition, 40 administrators and staff teach a limited number of courses each semester. Since the 1999 accreditation visit, we have increased our full-time faculty by 64 and our part-time/adjunct faculty by 67. Table 1 provides an institutional profile of full-time faculty showing data about terminal degrees, salary, years at BYU-Idaho, total years of teaching experience, and load. Because BYU-Idaho does not use academic rank, this table shows data for a single category of faculty. Table 2 shows the number and source of terminal degrees. 1.0 Faculty Selection, Evaluation, Roles, Welfare, and Development BYU-Idaho recognizes that a key factor in becoming a successful four-year institution and offering credible baccalaureate degree programs lies with the new faculty who will be hired to deliver those new baccalaureate programs. We have already filled 60 new full-time faculty positions and expect to fill an additional 40 new slots over the next three years to achieve our projection of 100 new faculty positions. We also expect to hire at least 40 other full-time faculty members to replace retiring or departing faculty over the next three years. This section addresses the following issues: qualifications of faculty, participation in governance, workload, opportunities for professional development, compensation and benefits, evaluation of performance, hiring, academic freedom, and part-time/adjunct faculty. 1.1 Professional Qualifications At the start of the 2003-2004 school year, BYU-Idaho employed 441 full-time faculty (including one- and two- Faculty While we are making every effort to recruit and hire qualified people with terminal degrees in their discipline, the ideal candidate for a full-time faculty position at BYU-Idaho possesses the following qualities in this order: (1) is faithful to the values and principles of our sponsoring organization, (2) is an outstanding teacher, (3) cares for students, and (4) holds a terminal degree in Standard 4 183 Institutional Faculty Profile Parameter Faculty Value Parameter Years of Experience at BYU-Idaho Full-time 441 Minimum Part-time 109 Median Maximum Value <1 8 40 Number of Terminal Degrees Doctorate 159 Master’s 259 Bachelor’s Years of Teaching Experience 17 Professional License 1 Less than Bachelor’s 1 Minimum <1 Median 13 Maximum 41 Credit-Hour Load - Fall 2002* Salary -- 9 Months Minimum 4.5 Minimum $35,640 Median 15.0 Median $53,310 Maximum 25.3 Maximum $61,640 Source: Institutional databases * Includes only teaching faculty; includes regular load and released time; does not include overloads. _________________________________________________________________________________________ Table 1 the target discipline. A candidate with a master’s degree who demonstrates outstanding teaching ability will be a stronger candidate than a Ph.D. who is an inferior teacher. While our goal has clearly been to hire outstanding teachers with terminal degrees, there have been several occasions when the person hired did not have a doctorate. 1.2 In 2003, 41% of our faculty held a terminal degree (see Table 4m Standard 1). With the change to a four-year school, a large number of current faculty members have sought to upgrade their knowledge and skills. About 20% of the faculty who do not hold a terminal degree are now actively pursuing a terminal degree. They have undertaken this on their own initiative so that they can improve their professional qualifications and lend more credibility to their baccalaureate degree programs. The administration has been actively involved in facilitating these faculty members in this process by providing generous tuition reimbursement and by allowing for released time. Because of this trend and our hiring practices, we expect to steadily increase the number of faculty members who hold terminal degrees. Increasing the number of faculty with terminal degrees is an important institutional goal as discussed in section 1.2.2.4 of Standard 1. In terms of academic planning, faculty members provide significant input for any changes to existing academic policy. This is appropriate since they are the ones most affected by these policies and the ones who generally carry them out. This can occur in the following ways. First, faculty members are often formally surveyed as to opinions and/or current practices. Second, department chairs lead policy discussions in departmental meetings. Third, faculty members serve on various planning and policy committees. Fourth, the faculty provides input through the Faculty Association. Fifth, the faculty provides input through special forums called by the President. Faculty representatives are key participants in the Campus Leadership Forum and Strategic Planning Council which provide guidance and advice on issues facing the institution. Many policy decisions utilize several or all of these feedback channels. For example, a recent decision to change the policy regarding test 184 Standard 4 Participation in Governance In addition to their teaching duties, faculty members are involved in academic planning, institutional governance, curriculum development and review, and academic advising. Faculty Number and Source of Degrees of BYU-Idaho Faculty Institution B M D Institution B M American School of International Management 1 Keller Graduate School of Management 1 Antioch Graduate School of Education 1 Louisiana State University 1 Arizona State University 5 4 Mankato State University 1 2 Marquette University Ball State University 1 Binghamton University, New York 1 Michigan State University Boise State University 1 Montana State University Brad Loaf School of English 1 Northern Arizona University 1 Northwestern University 1 Brigham Young University 12 Brigham Young University-Idaho 1 100 31 1 Ohio State University California State at Los Angeles 1 Ohio University California State, Long Beach 1 Capella University Oregon State University 1 Colorado State University 1 1 Nova Southeastern University California Coast University 3 Cornell University 1 1 2 2 Penn State University 2 Portland State University 1 Purdue University 2 1 Rensselaer Polytechnic Institute Eastern Washington University 1 Rutgers University 1 Emporia State University 1 Stanford University 1 Georgetown University 1 Stony Brook University 1 Syracuse University Idaho State University 37 Illinois State University 1 7 1 1 Drew University Georgia State University D 4 1 1 1 1 Texas A & M University 1 Texas A&M University 1 Indiana University 5 The Ohio State University 2 Indiana University of Pennsylvania 1 The University of Iowa 1 Iowa State University 1 The University of Texas at Austin 1 Iowa State University 1 Uniformed Services University 1 Johns Hopkins University 1 University of Houston 1 Kansas State University 1 University of Arizona 2 _________________________________________________________________________________________ Table 2 Faculty Standard 4 185 Number and Source of Degrees of BYU-Idaho Faculty Institution B M D Institution B M University of California, Davis 2 University of Notre Dame 1 University of California, Irvine 1 University of Oregon 2 University of California, Los Angeles 1 University of Pennsylvania University of California, Riverside 1 University of Phoenix 5 University of Portland 1 University of California, San Francisco 1 University of California, Santa Cruz D 1 2 1 University of Redlands 1 University of Southern California University of Colorado 1 University of Southern Florida 1 University of Connecticut 1 University of Tennessee, School of Public Health 1 University of Cincinatti University of Denver 1 1 University of Georgia University of Idaho 10 University of Illinois – Champaign Urbana University of Maine 1 3 University of Texas 1 3 1 University of Utah 13 11 11 University of Utah School of Medicine 2 Purdue University 1 University of Washington 1 1 University of Michigan 3 University of Wisconsin, Madison University of Minnesota 2 Utah State University University of Montana 1 1 1 1 1 1 Vanderbilt University 36 13 1 1 University of Nebraska 1 Virginia Commonwealth University 1 University of NebraskaLincoln 2 Virginia Polytechnic Institute & State University 2 University of Nevada at Las Vegas 1 Wake Forest University School of Law 1 University of North Carolina at Greensboro 1 Washington State University 1 Weber State University 2 University of North Dakota University of Northern Colorado 1 1 Western Washington University 5 1 _________________________________________________________________________________________ Table 2 (continued) 186 Standard 4 Faculty week utilized a formal survey of the faculty to determine what their final exam practices were, input from department and college discussions, and input from the Faculty Association. schools, generate and carry out program assessment, develop contacts within their discipline for student internships and employment, and select students who apply to limited programs. An important element of governance at BYU-Idaho is the fact that deans and chairs are not permanent, fulltime administrative positions. Deans and chairs are selected from among the full-time faculty and serve in those administrative capacities for a limited period of time, typically five years. This means that the governance provided by deans and chairs is essentially faculty governance. Given the role that deans and chairs play in academic decision-making and in the advice and consent role for other key institutional matters, the BYU-Idaho faculty clearly has a central role in governance. The faculty also has a considerable role in academic advising. Next to teaching, a BYU-Idaho faculty member’s most important duty is advising. Each semester, faculty members are assigned as advisors to students. Faculty members are expected to keep their advisees on track for graduation from beginning to end and to help them make decisions about their academic program and career. Before the semester begins, students receive a letter with their advisor’s name, office location, and office telephone number. Faculty members are asked to make a special effort to meet with each of their advisees during the semester. The Registrar’s Office provides faculty members with a set of on-line tools to assist them in their advising duties. These tools provide access to progress reports, mid-term grades, final grades, and an evaluation when the student applies for graduation. In terms of actual institutional governance, faculty members serve on a number of campuswide committees empowered to change and implement policy (see Table 2 of Standard 6). In a survey of faculty (reported more fully in section 5.0 of Standard 6), 88% of the faculty surveyed agree with the statement, “My department chair encourages input and involvement in decision-making related to my individual and departmental stewardship.” These data suggest that the large majority of faculty members are satisfied with their level of participation in governance at the departmental level. Authority to make decisions has been set at various levels in the academic line organization. These roles and responsibilities have been specified in the College/ Department Handbook under the two policies entitled “Decision-Making Prerogatives” and “Stewardship Action.” Individual faculty members can simply act on their own on matters over which they have been assigned jurisdiction. On other matters, they are required to take the matter before the appropriate file leader or council for advice, assistance, or decision. The Faculty Association also provides faculty with a direct line of communication to the university administration. The President of the Faculty Association meets with the President on a monthly basis, or more frequently if needed. In addition, a Faculty Association representative serves on the Academic Council and is involved in all the major decisions related to academic policies and educational programs. The faculty has a considerable role in curriculum development and review. Individual faculty members have sole responsibility for selection of teaching strategies, student evaluations, and, in most cases, textbooks. In the departments, faculty members determine degree program requirements (within institutional parameters), dictate course content, establish relations with transfer Faculty 1.3 Workload Faculty workload is monitored carefully in an effort to achieve equity across disciplines, assess released time, and increase contact with students. Annual load studies have resulted in a greater consistency across departments, improved efficiency by eliminating released time and exceptions to load which are no longer applicable or justifiable, and improved use of financial resources. For example, overloads are now assigned on the basis of accurate information about what a faculty member does, resulting in the optimum number of assigned load hours. College deans and department chairs are able to more objectively make equitable teaching assignments, and faculty members have a clearer expectation of their annual load. The model now in place has served well and will be continued for the foreseeable future. Currently, faculty workload at BYU-Idaho is based on the following principles: • Loads should be comparable and consistently established across disciplines. • Efforts expended by faculty should be fairly represented in the load model. • Teaching 37 annual credits is a full load. Typically, the distribution is 15 credit-hours in fall and winter, and 7 credit-hours in one of the summer terms. Standard 4 187 • Contact hours beyond 50 annually or 25 per semester are counterproductive. The Faculty Load Policy is explained in the College/ Department Handbook. The policy defines the load to be granted for lecture time, guided instruction time, lab time, and advising (or similar activities) time. It also outlines how exceptions to load (i.e., released time) are to be established. Statistics related to faculty loads and percentage of time the faculty is engaged in teaching are included as part of Dashboard (see Figure 2, Standard 1) in the Load and Teaching (% of Load) categories. 1.4 Professional Development The basic responsibility to develop talents and abilities rests with the individual faculty member. Faculty members are encouraged to take advantage of the institution’s professional development program. Resources available to individual faculty members include: available to the faculty for worthy research projects related to teaching. • Ongoing inservice activities. BYU-Idaho provides a series of workshops and seminars on teaching and other subjects of interest. These resources are described in the College/ Department Handbook along with the Guidelines for Professional Development. 1.5 Compensation and Benefits The minimum, median, and maximum faculty salaries are shown in Table 1. Policies on faculty salaries and benefits are published in the Employee Handbook given to all new employees. The Personnel Office provides regular meetings on insurance and retirement benefits. This office also arranges meetings requested by individual faculty members with representatives from DMBA, the insurance and retirement provider. • Financial compensation. More than $500,000 is budgeted annually. Some of these monies go to department and college inservice budgets. 1.6 • Leave of absence. The University has a liberal and flexible leave of absence policy without stringent pre-application requirements. University resources are frequently used to support leaves of absence. Faculty members at BYU-Idaho are expected to meet high standards of excellence in their conduct, professional competence, and work ethic. Faculty conduct must reflect: • 3-hour Professional Development Leaves. Each year a faculty member may apply for a 3-hour leave to engage in curriculum development, scholarship of teaching and learning, or other scholarly activity. • A high standard of personal integrity • Emotional and social balance • Loyalty and service to the LDS Church • Adherence to the basic tenets of the LDS Church Released time. College deans and department chairs may request adjustment of faculty loads and assignments for activities which benefit the department or college. • Tuition. Faculty members may enroll in BYU-Idaho courses without charge. BYU-Idaho also pays up to half of a faculty member’s tuition for graduate courses. • • Professional dues. The University pays one-half the cost of dues in professional organizations up to $50 per year. • Thomas E. Ricks awards. A number of grants are awarded to members of the faculty who apply. • Research grants. A small amount of monies are 188 Standard 4 Evaluation of Faculty Performance Second, faculty members are expected to demonstrate professionalism in their work by: • Modeling what is first-rate in their discipline • Teaching and advising students within the framework of the University’s mission statement • Carrying out committee, administrative, and other assignments conscientiously • Working synergistically as a team player with other faculty, staff, and administrators Faculty Finally, faculty members are expected to support BYUIdaho by supporting: • Students, faculty, staff, and administration • The University’s mission, goals, and programs • The University’s regulations and policies It is the individual faculty member’s responsibility to demonstrate high-quality teaching and effective advising. Student ratings, small group instructional diagnosis, self-evaluation, peer evaluation, and administrative evaluation are all used to assess the faculty. The specific implementation of faculty evaluation is determined at the college level. All colleges adhere to the guidelines outlined in the following paragraphs. Faculty members are on probation for at least the first four years of their hiring at BYU-Idaho. A mentoring committee is formed whose responsibility is to monitor the new instructor’s progress, provide feedback and suggestions for improvement, and make recommendations after each year as to whether the faculty member should be retained. Typically, members of this committee visit the new teacher’s classes, review syllabi and other instructional material, and share ideas. At the end of the four-year probation, this committee makes a recommendation as to whether the new faculty member should be given continuing faculty status, the BYU-Idaho version of tenure. The recommendation is reviewed and approved by the department chair, the college dean, the Academic Vice President, and the President. Faculty members who have been granted continuing faculty status (i.e., tenure) undergo a formal evaluation every three years. These three-year reviews must include student ratings of instruction and a self-evaluation of teaching, advising, and professionalism, all reviewed with the faculty member’s department and college dean. Forms that guide the self-evaluation are contained in the College/Department Handbook. Faculty members may also elect to use small group instructional diagnosis and/or peer evaluation as part of this formal evaluation. 1.7 Faculty Hiring BYU-Idaho employs a rigorous hiring process for faculty. Requests to fill vacant positions require final approval of the President. Requests for new positions require final approval from the Board of Trustees. Once approval is granted, the job description is writ- Faculty ten, approved by the President, and advertised, typically for two months, via sources to which the most likely candidate pool will have access, such as the BYU-Idaho home page, jobs hotline, professional journals, the Church News, and well-placed contacts in the discipline. Applicants complete an application form and submit three letters of recommendation, official transcripts, and a curriculum vita. In most situations three finalists are selected. Each finalist’s local ecclesiastical leader is carefully interviewed to ensure that the individual’s values and conduct are consistent with those expected of the faculty. Final approval for on-campus visits comes from the Board of Trustees. Applicants who are invited to visit campus are carefully interviewed by faculty members, department chair, college deans, and university administrators. Most will be asked to teach an actual class or otherwise demonstrate their expertise. Following the on-campus visits, all faculty and administrators involved in the on-campus interviews deliberate and make their selection. Before the final offer is tendered, the top choice is interviewed by a General Authority of the LDS Church. The Board makes the final approval for hiring. 1.8 Academic Freedom As stated in our policy on academic freedom, “BYUIdaho embraces individual academic freedom of study, inquiry, and debate conditioned and balanced by its institutional freedom and obligation to pursue its religious mission.” The full policy is contained in the College/ Department Handbook and in a document entitled, “Statement on Academic Freedom.” Faculty members are entrusted with broad individual academic freedom to pursue and teach truth according to best practices in their discipline. Faculty and students alike are free to discuss a variety of ideas in the context of learning and scholarship. However, the Board of Trustees and administration reserve the right to place reasonable limitations on certain dialogue and inquiry in order to protect the essential identity and mission of the institution. For example, an attempt to undermine a student or fellow faculty member=s beliefs or try to destroy their faith in the restored gospel would be unacceptable at BYUBIdaho. Faculty members, for their part, agree to be loyal citizens of the campus community as outlined in section 1.6 above. It is expected that the faculty will strive to contribute to the distinctive religious mission of BYUBIdaho and adhere to the principles of the gospel. BYUBIdaho strives to maintain an Standard 4 189 atmosphere in which faculty, administration, and Board work together in a spirit of love, trust, and goodwill, where the faculty is free from excessive restraint and yet committed to the overall mission of the University. The balance we strive to maintain between the individual faculty member and the University is aptly described in these words from Elder B.H. Roberts: AIn essentials, let there be unity; in nonessentials, liberty; and in all things, charity.@ 1.9 Part-Time Faculty BYU-Idaho usually employs more than 100 part-time faculty members each school year. Table 3 shows the number of part-time faculty used by each department during the 2003-2004 school year. Many part-time faculty members have been employed continuously at BYU-Idaho for several years. All make an outstanding contribution to the BYU-Idaho community. A part-time faculty member serves on the Faculty Association to represent the point of view and interests of the part-time faculty. Each year the institution recognizes a part-time instructor as the Outstanding Adjunct Faculty of the Year. This award is given at the same time the Outstanding Faculty award is given to a full-time faculty member. Part-time faculty members are fully briefed along with the new full-time faculty at the time of their hire on the institutional mission, expectations of faculty (see section 1.6), their responsibilities and rights, and conditions of their employment. In an effort to improve their understanding of the role they play at BYU-Idaho, an Adjunct Faculty Handbook has been developed which addresses teaching loads, pay scale and philosophy, benefits, classroom responsibilities, textbooks, evaluation, offices, departmental support, and academic freedom. This Handbook was developed in response to needs expressed by part-time/adjunct faculty to be more fully informed of their precise roles and responsibilities. Academic administrators review the policies and practices related to part-time/adjunct faculty on a regular basis. In the last year, an analysis of responses by adjunct faculty members to the recently concluded Survey of Faculty provided the basis for a review and consideration of issues important to this group of employees. 190 Standard 4 Number and FTE of Part-time Faculty Department No. FTE Accounting 2 1.2 Architecture & Construction 1 .3 Art 9 4.4 Animal Science 1 .29 Automotive 1 .61 Business Management 4 1.2 Child & Family Studies 3 .97 Communication 6 3.33 Dance 9 4.0 Economics 1 .4 English 17 9.8 Foreign Language 5 2.07 Geology 1 .49 Heath Science 4 1.45 Home & Family Education 3 .93 History, Pol Sci, Geography 1 .2 Math 9 3.2 Music 19 6.03 Nursing 1 .07 PE 4 2.04 Religion 2 .8 Recreation Leadership 1 .2 Teacher Education 9 2.97 Theatre 1 .4 TOTAL 114 47.35 Note. The total is not an unduplicated head count. Some adjunct faculty teach classes in more than one department Table 3 Faculty • 2.0 Analysis and Appraisal of Faculty Selection, Evaluation, Roles, Welfare, and Development • • • BYU-Idaho employs faculty who are well-trained in their disciplines and fully dedicated to the students they teach and advise. In the past three years BYU-Idaho has attracted an increasingly larger number of faculty with earned doctorates than ever before. Competitive salaries and an exceptional working environment will undoubtedly continue to attract these highly qualified candidates. BYU-Idaho currently employs faculty highly experienced in teaching. The average number of years teaching at BYU-Idaho is 14.5. As many of the veteran faculty members retire over the next few years, preserving the culture of excellence in teaching and in associations with students will be a challenge for administrators. Students generally perceive that faculty are effective and caring teachers and advisors. In the Alumni Survey, former students rated their associations with faculty as one of the most important influences on their learning and growth. In a recent survey, the large majority of the faculty expressed satisfaction with a number of aspects of their work. Findings related to their working situation showed that of the faculty who were surveyed: • • • • • • • • • 96% agreed that I enjoy cordial relations with colleagues in my department. 95% agreed that I have flexibility in carrying out my individual stewardship. 94% agreed that My working conditions are favorable. 91% agreed that My work assignment fits my capacity and interest. 91% agreed that I have a reasonable degree of job security. 91% agreed that I enjoy a safe and non-threatening environment in which to carry out my stewardship. 91% agreed that The institution provides quality academic support services to me and my department (e.g., Registrar, Scholarships, Financial Aid, Career Advising, Internships). 90% agreed that My work assignment(s) allows me to grow. 88% agreed that My department chair encourages input and involvement in decision-making related to my individual and departmental stewardship. Faculty • • • 88% agreed that I have the equipment, supplies, and facilities I need to do my job. 84% agreed that I receive clear information about my stewardship, how it fits in the overall context of BYU-Idaho, and expected standards. 83% agreed that My individual needs and desires are considered by my leaders when making work assignments. 83% agreed that My compensation (salary) is fair and equitable. 83% agreed that My fringe benefits are sufficient. 81% agreed that The institution is on the right track in its efforts to become a successful four-year baccalaureate institution. 80% agreed that My department and college have sufficient budget to meet our aims and objectives. Notwithstanding the positive perception of the large majority of faculty about their work, the survey did reveal areas in which there was less faculty agreement. Of the faculty who were surveyed, • • • • 57% agreed that The administration encourages input and involvement in university decisions which directly affect me, my department, and our students. 55% agreed that The reasons for administrative decisions at the institutional level are effectively communicated. 52% agreed that My workload is reasonable. 52% agreed that I would like a greater say in matters pertaining to the institution. These findings are consistent with the open-ended comments from faculty on the same survey. Most of these issues are related to the temporary conditions associated with the transition. For example, the additional work of designing new degree programs and courses, preparing to teach new upper division courses, phasing out programs, advising students about their options, and dealing with many other changes was a significant challenge. Our faculty met these challenges and, for the most part, maintained a positive optimistic outlook. Their comments about workloads reflect this experience. In the eagerness to move forward, some decisions were made by the administration which some faculty felt should be more fully considered and discussed by the faculty. For example, some faculty felt that initiatives such as the three-track admissions and the Activities Program could have been more thoroughly discussed among faculty before being launched. The lack of satisfaction may relate more to the lack of being consulted than to outright opposition. Faculty satisfaction and morale are important institutional goals and administrators are taking faculty concerns Standard 4 191 seriously. This is an important institutional goal (see Appendix B). The results of the last survey of faculty have been made available in Blackboard so that faculty can engage in an online discussion about the results. The administration will entertain any useful suggestions that emerge from this dialogue. To relieve some of the burden, faculty members now have the opportunity to apply for an annual 3-hour professional development leave. In addition, faculty members are now eligible for sabbatical leaves every five years instead of every seven years. Administrators are taking these and other measures to maintain the high level of satisfaction and morale that the faculty has enjoyed at BYU-Idaho for many years. The faculty is taking advantage of the professional resources offered them. Over the years, 80% of the faculty members who have applied for leaves in a given year have had them granted. Each semester faculty take advantage of the full complement of development resources offered. In general, departments fully use their in-service budgets. The institution awards funds to faculty for attendance at professional conferences, guest speakers, curriculum development, travel for creative work (including travel abroad) and graduate study. Last year, more than 50 faculty members received a stipend from BYU-Idaho for half of the cost of their graduate courses. A number of other professional in-service activities are sponsored by the institution. The monthly journal – Teaching for Success – is given to each faculty member. “Brown Bag” seminars are held every two weeks. These seminars enable faculty members to make presentations to fellow faculty members, to receive training from an expert in some aspect of teaching, or simply to discuss their experiences with each other. In fall 1998, BYU-Idaho began hosting a local Great Teacher’s Summit. Faculty members spend two days at our facilities in Victor, Idaho, discussing ideas and issues related to teaching. Perhaps one of the best indicators of faculty satisfaction with their job is faculty retention. Table 4 lists the reasons and numbers of faculty members who left a fulltime teaching position at BYU-Idaho in the past twentyfive years. The trend shows that once hired, very few of the faculty choose to leave BYU-Idaho until they retire. An effective program of faculty evaluation is in place at BYU-Idaho. The performance of both new and tenured faculty is rigorously assessed. Table 5 shows the number of faculty members evaluated by students for the past five years and the average ratings given by students 192 Standard 4 to instructors and courses. These data show that the quality of teaching by our faculty remains consistently high. Additional discussion of faculty excellence is provided in section 1.2 of Standard 2. 3.0 Scholarship, Research, and Artistic Creation BYU-Idaho believes that the teaching and learning process is significantly enhanced through the development and maintenance of faculty expertise and talent. To fulfill the University’s mission, it is incumbent on the faculty to teach with accuracy, completeness, and understandability to the student. Exactness and correctness are expected of every teacher. In a 2001 address to the faculty, President Bednar introduced a new paradigm for the improvement of the educational processes at BYUIdaho. He invited faculty members to consider how their teaching might be enhanced through engaging in the scholarship of teaching and learning. By engaging in this type of scholarship each faculty member treats his or her own classrooms as laboratories in which to discover, innovate, and improve. Since that time, this form of scholarship has become a key part of the dialogue and practice at BYU-Idaho. Scholarship and creative activity at BYU-Idaho add an important dimension to the climate of the University. Unlike colleagues at four-year universities, BYUIdaho faculty members do not face the same pressure to conduct research or engage in creative activity; yet a remarkable number of projects are undertaken by them each year. Most research or creative activity is typically designed to benefit students or to enhance a program’s curriculum. Some projects are part of a master’s or doctoral program. Some are self-funded projects, arising out of a faculty member’s personal interests. Some research is done in connection with the presentation of a professional paper. A number of faculty members direct and produce drama, stage, dance, concert and musical productions with and for the students and the general public. Whatever the motivation, these projects reflect a diversity in scholarship and creative activity that enhances the scholarly and creative environment of the University. The evidence of scholarship among the BYU-Idaho faculty is found in several areas: • Qualifying and securing a professional license, a certification, or a clinical endorsement; attending short courses. Faculty • Acting as the director or co-director of an academic touring group. • Directing a significant curriculum entity such as the math lab or the writing lab. • Serving on councils and committees. • Founding or maintaining an organization that facilitates the curriculum such as the Scholastic News Service. • Presenting professional papers at regional and national meetings; submitting articles to refereed journals on topics of scholarly research or creative subjects. • Serving as an advisor to an academic society or other student organization. The diligent scholarship and creative efforts by BYUIdaho faculty contribute greatly to the climate of the university. When asked in the College Student Experiences Questionnaire about the degree to which an academic/scholarly environment was emphasized at BYU-Idaho, 95% of the students indicated a strong emphasis as compared with 80% of students attending fouryear schools. When asked in the same survey about the degree to which an aesthetic/creative environment was emphasized at BYU-Idaho, 83% of the students indicated a strong emphasis as compared with 59% of students attending four-year schools. Students do perceive and appreciate the efforts of the faculty to maintain a high level of expertise and skill in their respective disciplines. Individuals who left Faculty Positions 19791988 19891998 19992003 Total Retirement 39 (40%) 69 (53%) 67 (80%) 175 (56%) Other employment, education, or family 37 (38%) 32 (24%) 13 (15%) 82 (26%) Died 12 16 1 29 Shifted to Non-faculty position 4 6 2 12 Terminated, failed to make tenure 2 6 1 9 TOTAL 97 131 84 312 Reason for Leaving ________________________________________________________________________________________ Table 4 Faculty Standard 4 193 Average Overall Instructor and Course Rating Number of Faculty Rated Number of Sections Rated Overall Average Instructor Rating Overall Average Course Rating Winter 2003 184 701 5.70 5.39 Fall 2002 186 679 5.71 5.36 Winter 2002 148 550 5.79 5.45 Fall 2001 140 556 5.81 5.51 Winter 2001 140 557 5.79 5.52 Fall 2000 136 547 5.81 5.53 Winter 2000 142 568 5.84 5.57 Fall 1999 126 515 5.86 5.55 Winter 1999 116 5.87 5.55 Fall 1998 137 5.84 5.52 Term 539 __________________________________________________________ Table 5 194 Standard 4 Faculty Standard 5 Library and Information Resources Self-Study Library and Information Resources 2004 Standard 5 195 196 Standard 5 Library and Information Resources Your hope and mine is that you have learned how to learn. That gift will turn out to be priceless. The very nature of this university gives me confidence that you have learned how to learn. You have been taught to look for principles which will endure no matter what the conditions and also to plead for the Spirit to help you know how to apply them. Henry B. Eyring Commissioner, Church Educational System, The Church of Jesus Christ of Latter-day Saints Standard 5 Library and Information Resources Standard 5 addresses the issues relating to the library and information technology. Section 1.0 describes and assesses library services and resources. Section 2.0 describes and assesses information technology services and resources. Our Mission and Vision support each of the four facets of the BYU-Idaho mission as follows: • We maintain a wide and deep selection of publications by LDS church leaders and other writers whose chief purpose is to build testimonies. 1.0. Library • We build collections of academic learning and research materials that support the curriculum of the university. • We strive to help each student become information literate, to be able to locate, evaluate and manage information for lifelong learning and success as a parent, worker, citizen and church member. • We create environments conducive to study and learning. 1.1 Purpose and Scope The David O. McKay Library sustains the missions of Brigham Young University-Idaho and its sponsor, The Church of Jesus Christ of Latter-day Saints. Our mission is to collect, organize and make available appropriate materials to support the academic and religious aims of the University; to assist patrons in locating, evaluating and managing information; and to maintain an atmosphere conducive to learning “even by study and also by faith.” Our vision is to provide the resources, environments and services needed by students and faculty to achieve the finest learning to be found anywhere in the world. We will offer all BYU-Idaho students the skills necessary to continue learning throughout their lives and to thrive in the information-rich environment of the 21st century. Library and Information Resources The transformation from Ricks College to BYU-Idaho has placed an immense obligation on the library to provide expanded collections, services and facilities to the campus community. Our information resources and services, the equipment and tools we provide, and the facilities we maintain are sufficient to support the university’s mission and its curriculum. Table 1 provides data on our collection sizes. Standard 5 197 2002 McKay Library Inventory Items (as of1/1/02) Count Additions/ Deletions in 2002 Net Totals Books 151,346 8,089 (Add) 159,435 Paperbacks 1,677 158 (Add) 1,835 160 (Del) 1,675 Bound Periodicals 4,121 ----------- 4,121 Govt. Documents (Fed.) 173,527 1,326 (Add) 174,853 1,366 (Del) 173,487 388 (Add) 37,903 3 (Del) 37,900 54 (Add) 1,182 7 (Del) 1,175 106,609 1,929 (Add) 108,538 Microfiche 335 ----------- 335 Microfilm 9,626 ----------- 9,626 Maps 15,034 342 (Add) 15,376 111 (Del) 15,265 Govt. Documents (State) Govt. Doc. (Electronic) Microfiche (Gov. Doc.) 37,515 1,128 Slides 6,096 2 (Del) 6,094 Posters 2,562 174 (Del) 2,388 Records 2,079 10 (Del) 2,069 Compact Discs 2,878 219 (Add) 3,097 56 (Del) 3,041 Compact Discs (Reference) 163 4 (Add) 167 Compact Discs (Online) 33 ----------- 33 CCDs 23 44 (Add) 67 Audio Cassette Tapes 6,806 268 (Add) 7,074 16 (Del) 7,058 DAT Tapes 176 87 (Add) 263 Video Laser Discs 85 ----------- 85 Video Tapes 8,663 540 (Add) 9,203 4 (Del) 9,199 DVDs 15 47 (Add) 62 Reel to Reel Tapes 45 ----------- 45 16mm Film 165 ----------- 165 Kits 36 ----------- 36 Flags 42 ----------- 42 Sheet Music 138,927 4,396 (Add) 143,323 5,924 (Del) 137,399 Databases 45 ----------- 45 ________________________________________________________________________________ Table 1 198 Standard 5 Library and Information Resources Lower-division students still constitute the bulk of our users and our collections fully meet their curricular needs, as they have for many years. Our challenge is to improve our resources for advanced students, adding books, journals and electronic resources to respond to their more diverse and narrowly-focused needs. Librarians are working more closely than ever with faculty in developing resources for new courses and programs. In addition, the Library Director participates on Academic Council where he can see developments in their early stages, and student workers at the circulation and reference desks gauge and report the needs of students at the points where they actually interact with our information resources. The university operates three remote learning experiences. The center on Vashon Island, Washington has four Internet-connected work stations where students may access our library resources. The center at Badger Creek, Idaho, has three work stations. Students participating in the Urban Student Teaching program in Las Vegas, Nevada, access our resources through local libraries and facilities in the LDS Institute of Religion building. These generally fill the needs of students in each location, but any additional materials may be obtained through our Interlibrary Loan and document delivery services. 1.2 Information Resources and Services BYU-Idaho students and faculty have straightforward access to broad and deep collections of high-quality materials, most importantly printed books and journals, electronic databases and primary historical documents. These are buttressed by a range of services, including those offered directly to library users, such as reference assistance and the teaching of information literacy skills, as well as those that are more “behind the scenes,” such as working with faculty. Supporting all these are services such as the circulation of materials, without which the library could neither exist nor function. inadequate for the curriculum needs of upper-division students, both in simple quantity as well as in providing the more rigorous materials needed for advanced undergraduate research. We have identified this challenge and have taken steps to remedy it. Substantial budget increases for 2002 through 2005 will allow us to increase the collection by 33%, or 50,000 titles, including 5,000 for our reference collection..” By 2005 we will be adding 10,000 titles to the collection each year, twice our current rate of growth. At that time the challenge will be where to put the books, for the McKay Library will be bursting at the seams. 1.2.2 Contribution to Students Library and information resources and services contribute to developing the ability of students, faculty, and staff to use the resources independently and effectively. We offer instruction sessions when requested by faculty, plus walk-in sessions early in each semester. We held 159 sessions in 2000, 179 in 2001, and 190 in 2002. Each session was attended by approximately 25 students. (Preliminary data for 2003 indicates another increase in the number of sessions.) Our library faculty also teaches four sections of a one-credit course, “Library Research Skills,” each semester. Typical enrollment is between 15 and 20 students. We are working to transform this suite of library instruction activities into a more mature information literacy program and have taken an important first step by assigning one of our faculty members to serve as Information Literacy Librarian. Our primary instruction classroom is equipped with 25 hands-on computers, a digital projector and work station control software to maximize student learning exercises. We have recently added a document camera to be better able to demonstrate the nature and use of printed materials. Two backup rooms provide seating and computers for an additional 75 students but do not have projectors or other equipment. 1.2.1 Equipment and Materials 1.2.3 Policies, Regulations and Procedures In the 1999 full-scale evaluation report, the Library’s collections were described as “sizeable” and “clearly suitable for the educational programs of [Ricks] College.” With one significant exception these words remain true today, even in light of the transition from a two-year junior college to a four-year university. The only major area in which our collections fall short is that of printed books. Our 160,000 titles are The transition to a four-year institution has obligated us to revisit all our library policies and procedures. Several are in process of review and revision, perhaps the most important of which is our Collection Development Policy. A committee is in place and is making significant progress. Another important policy which has been updated relates to the use of our instruction rooms. These policies are available for review. Library and Information Resources Standard 5 199 1.2.4 Planning and Development 1.3.1 Access Patron input is received in both large and small ways. The most important comes from interactions between teaching faculty and subject librarians that help us obtain important information resources as well as improve our services. We also receive a number of submissions from students through our suggestion box. Comments range from requests for specific books to pleas for more study space or quieter study areas. Each comment is given attention and its author is contacted directly with a response within a few days. Library and information resources are readily accessible to all students and faculty. These resources and services are sufficient in quality, level, breadth, quantity and currency to meet the requirements of the educational program. 1.2.5 Computing and Communications Services Perhaps the most valuable organization to which we belong in terms of financial support is CESLC (the Church Educational System Library Consortium) that provides our students and faculty access to as many online databases and electronic journals as libraries many times our size. We offer more than 125 databases, from ABI-Inform to Web of Science, including several, such as the American Chemical Society and JSTOR that we could not otherwise afford, and our virtual collection of electronic journals is in the range of 10,000 to 12,000 titles. (It is difficult to obtain a precise count because databases contain duplications that are difficult to track, and providers add and delete titles on a regular basis). This is many times the number we need for our undergraduate curriculum, but having them adds depth, breadth and a richness that is palpable, if difficult to articulate. Funds provided by CESLC pay the bulk of our ILL transaction costs including all fees related to the ILLiad and Ariel software products, and most of our shipping charges. We also belong to the Online Computer Library Center (OCLC) and Bibliographic Center for Research (BCR). 1.3 Facilities and Access Our facilities are comfortable if not spacious, with an ambience conducive to study and learning. Increased use resulting from enrollment growth has raised our awareness of the need to maximize the efficient use of our space, so we are constantly looking for (and finding) ways to improve. Examples include creating computer work stations to accommodate groups of students and improvements in our Special Collections Reading Room. 200 Standard 5 The McKay Library building contains approximately 92,000 square feet of space, of which 71,350 is available for use by the Library. The remaining areas are used by Testing Services, Media Services and the Learning Assistance Labs. About half our space is devoted to shelving, offices and service areas, with the other half devoted to a variety of study areas, including: • • • • • • • 750 individual study carrels 14 group study rooms 480 open-access computer work stations 1 faculty research office a large quiet study area with space for 25 students a vending area (an area with tables and chairs for about 35 students) an exhibit area Each of the 480 work stations allows students to use academic and informational websites, send and receive e-mail and take advantage of programs for writing papers, building spreadsheets or creating websites or other electronic presentations. One full-time library staff member supervises eight students in the maintenance of both the hardware and software. By winter semester 2004 we hope to have an additional fourteen study carrels equipped with ports where students may attach their laptop computers to the network, as well as a portion of the library fitted with wireless access. The Library also provides twelve printers (including two color units), ten black/white and two color photocopiers, plus lower-tech tools such as paper cutters and hole punches that students constantly use. Microfilm and microfiche reader/printers are readily available, and a new unit that converts microforms to CDs has recently been installed. Eight work stations in our reference area offer access to web search engines. We limit the number of these computers to reduce the tendency for students to do “research” by browsing the free Web and to more effectively direct them to our proprietary databases. Library and Information Resources The recent addition to our staff of a certified archivist and expert in rare books and special collections has allowed us to better evaluate and organize our collections and improve our services. A notable example is his effort to make our Special Collections Reading Room more functional, attractive and professional. He reorganized the space, replaced the industrial metal shelves with attractive oak book cases, brought in large tables and chairs and hired students to provide better security. The result has been increased use of the materials and improved relationships with students and faculty. 1.3.2 Cooperative arrangements A copy of our CESLC agreement is available in the resource room. Leaders from the member libraries meet twice each year in person to develop plans and report progress, and hold additional “virtual meetings” as necessary. We also share training opportunities via webbased conferencing tools. 1.4 Personnel and Management 1.4.1 Staffing The work of the Library is accomplished by a dedicated group of 21 faculty, staff and administrative employees (20.5 FTE) and seventy-seven (28.9 FTE) student employees (as of Fall 2003). We are organized into two departments, Public Services and Technical Services, plus the administrative office. An organizational chart is provided in Figure 1. At the time of the last self-study, the number of library staff stood at 26.75 FTE. This met the minimum standard for junior colleges with a student FTE of the college at that time. Today the student enrollment has increased while the number of library staff has fallen. The decrease in staffing is due to a reorganization in November 2001 that separated some of the services and personnel from the Library into different campus units, including Media Services and the Department of Instruction and Technology. A new faculty position was approved for 2003 that allowed us to have an additional Public Services librarian. Capable student workers do everything from ordering materials to answering reference queries to maintaining equipment. With the transition to a four-year institution we are also able to hire, train and retain students with increased experience in library work, thus building an even more competent student work force. Library and Information Resources In 2002 we created three new positions: Collection Development Librarian, Electronic Services Librarian and Information Literacy Librarian. Three of our faculty have accepted additional responsibilities in order to better focus our energies in these critical areas. Some of their former duties have been reassigned while others have been scaled down. Results thus far indicate that we have made the correct changes to move the library forward. For example, in previous years most books and audiovisual materials were ordered by teaching faculty from a budget they were given from the library. Now the librarians are taking the lead. A subject librarian has been assigned to every academic department. Instead of faculty having the notion that they are to spend the money they are allocated, the process is now for them to determine the resources necessary for their teaching in their subject areas, with the librarians responding by acquiring those materials (or better yet, by having largely anticipated the needs and ordered the materials). Similarly, greater attention can be given to electronic resources (databases, e-journals, e-books) with a librarian assigned to oversee the work. And great strides will be made in information literacy because a librarian is now specifically charged with that responsibility. The qualifications and assignments of the library staff are shown in Table 2. Each member of the library staff is highly qualified by way of formal education, years of experience, or both, for his or her position. Ten of our eleven faculty and administrators have graduate degrees (including two with doctorates) and more than half (5/9) our staff have bachelors’ degrees. Two staff members have associate degrees, one is enrolled in a master of library science program and one has earned two masters degrees. Each employee has a job description that is kept up to date through periodic (usually annual) reviews. All our student workers are required to complete a 1-credit class, “Library Research Skills,” in order to maintain their employment. Many repeat the class periodically in order to keep their skills sharp. 1.4.2 Professional Development Library faculty are strongly encouraged to attend professional conferences, meetings and workshops with the university providing funds sufficient to pay all related expenses. Professional growth opportuni- Standard 5 201 Organizational Structure of the Library Director Martin Raish Secretary Lana Hepworth PUBLIC SERVICES Sam Nielson Software Development Horizon Support Mathew Miles TECHNICAL SERVICES Brooks Haderlie Interlibrary Loan Shirley Calder Information Literacy Chris Olsen Acquisitions Nancy Taylor Serials/Reference Debora Scholes Teacher's Lrng Ctr Joe Alldredge Cataloging Chris Fox Reference Coordinator Marcia Bair Public Access/Info Tom Thornton Copy Cataloging Karen Jacobsen Circulation/Reserve Linda Jenkins Jackie Terry Special Collections Family History Blaine Bake Gov Doc/Copyright Shane Cole Student Employees Laurie Francis Special Collections/ Archives John Powell Student Employees Leslie Twichell ___________________________________________________________________________________ Figure 1 ties in 2002 allowed library faculty, and some staff, to participate in a variety of experiences including the national EDUCAUSE conference, the annual meeting of the Idaho Library Association and a week-long tour of libraries in Bulgaria. Events in 2003 included attendance at conferences of the Association of College and Research Libraries (Charlotte, NC) and the International Federation of Library Associations (Berlin). 1.4.3 Role in Curriculum Development Each academic department has a subject librarian who maintains close contact with the faculty. Table 2 202 Standard 5 identifies the librarians who are assigned to the different subject areas. With some 250 new classes in the planning stages, it is a challenge to keep up, but we are doing well. 1.4.4 Financial Support The university provides excellent financial support for collections. We have received special funding over a period of four years that by 2005 will more than double our acquisitions budget. Ample funds are available to hire and train student employees and to maintain the physical facility. Library and Information Resources We see a need to improve security through the building and are well along in the planning stages. Several important improvements will be accomplished in 2003. Among these are to upgrade all exit alarms and to replace student library workers who currently staff exit counters with students specially hired and trained by the campus police. 1.5 Planning and Evaluation often users of the library. Only 9% of administrators never use the library. 3. The two strongest recommendations from students for improving the library are to: (1) improve the quiet study situation and (2) expand access to the Internet. The strongest recommendation by far from faculty/staff is to update, modernize, and expand library holdings. 4. Perceptions of library needs by students over the last five years reveals two significant shifts. First, the number 1 issue of the past, more stations for word processing and email, has dropped to number 5. Second, a middle-of-the-road issue in the past, greater access to the Internet, has risen from number 4 and number 5 to number 2. The number 1 issue now, formerly the number 2 issue, is the need for quiet study areas. 5. Perception of the quality of library services by students rose by several percentage points from the 9798 school year (70% good or excellent) to the 98-99 school year (79% good or excellent). Perception of quality remained stable from the 98-99 school year (79% good or excellent) to the 01-02 school year (80% good or excellent). 6. Frequency of student use of the library remains virtually unchanged over the last five years. The reasons for using the library remain virtually unchanged over the last five years. Perception of priorities for library services and functions has remained unchanged over the last five years. The library strives to evaluate its services and collections in a variety of ways. This has become and will continue to be increasingly important as we move into the larger university arena. Institutionwide communication is greatly facilitated by weekly meetings of Academic Council, where the library director is able to meet with the academic vicepresidents and deans. Subject librarians make additional regular contact with academic departments. Library staff members work very closely with Information Technology personnel on equipment needs and purchases to ensure that we get maximum benefit from budget funds and take advantage of changes and emerging technologies. 1.6 Analysis and Appraisal of the Library The library has used two surveys to assess the use of and satisfaction with the library and its services. The first, the Library Usage Survey, is a locally developed instrument. It has been administered three times in the past five years. The second is the College Student Experiences Questionnaire (CSEQ). It has been administered twice. The Library Usage Survey was last administered in winter 2002. Results of the 2002 administration were compared with results from previous administrations. Key findings are as follows: 1. 83% of students are “regular” users of the library. Only 2% of students reported never using the library. 2. Among employees, faculty are the most frequent users of the library (77% sometimes and often). Of the staff, 65% are sometimes and often users of the library with 56% of administrators as sometimes or Library and Information Resources The University also administers the CSEQ on a regular basis. It includes a set of questions regarding students’ use and perception of library facilities. The results of the winter 2003 questionnaire shows that student usage of our library compares well with the use of students at the doctoral-granting research universities and those at the general baccalaureate-granting institutions (see Table3). The results of these surveys are carefully reviewed and used as a basis for change. As an example, after the first administration of the Library Usage Survey, we found that students lacked enough workstations. More were added. The results of the past administration of the survey shows an improvement in student perception of access to computers in the library. We look forward to implementing an even more rigorous, nationally-normed questionnaire, the LibQUAL+ survey. With the full financial and staff support pro- Standard 5 203 Professional Qualifications and Assignments of Library Staff Name Faculty/Administrators Education Assignments Joseph Alldredge (2003) BS, MS, EdD, Education Curriculum collection manager Marcia Bair (1990) BA, Elementary Education MLIS Reference Coordinator Coordinator of online resource guides Subject Librarian: Elementary Education, Political Science Blaine Bake (1971) BS, Family History MLIS Accredited Genealogist Head, Family History Library Subject Librarian: Health Science, Nursing, Religious Education Shane Cole (2000) BA, Italian MLIS Government Documents Campus copyright officer Subject Librarian: Art, Humanities, Architecture & Construction Chris Fox (2002) BA, American Literature MLIS Original cataloging Subject Librarian: Communication, Physical Education, Psychology Brooks Haderlie (1997) BS, Microbiology; B.A., German MS, Immunology Chair, Dept. of Technical Services Electronic Services Librarian Subjects: Agronomy & Ag Business, Animal Science, Biology, Horticulture, Foreign Languages, Chemistry, Geology Mat Miles (1996) BA, Music MLIS Automation support Subject Librarian: Music Sam Nielson (1998) BA, MA, English MLIS Chair, Dept. of Public Services Subject Librarian: English, Mechanical Engineering & Technology, Physics Chris Olsen (2003) BS, Zoology MLIS Public Services Information Literacy Librarian Martin Raish (2001) BA, MA, PhD, Art History MLIS Library Director Subject Librarian: Automotive, Math Deb Scholes (2000) BS, Home Economics MLIS Serials, Collection Development & Management Librarian Subject Librarian: Child & Family Studies, Home & Family Education, Dance, Recreation Leadership Tom Thornton (1990) BA, Business Administration Public Access Information Manager Computer support Subject Librarian: Accounting, Business Management, Economics _________________________________________________________________________________________________ Table 2 204 Standard 5 Library and Information Resources Professional Qualifications and Assignments of Library Staff Name Staff Education Assignments Shirley Calder (1990) BA, Elementary Education Interlibrary Loan Laurie Francis (2000) BA, History Currently enrolled in MLS program Reference, Student Supervisor Subject Librarian: Information Systems, Computer Science & Engineering Lana Hepworth (1993) BS, Business Administration Office Manager Karen Jacobsen (1991) Cataloging Linda Jenkins (1992) AA, Home Economics Former school librarian Circulation, Reserves Supervisor John Powell (2001) BA, Classics MA, American Studies MLIS Certified Archivist Family History, Archives Subject Librarian: History, Geography Nancy Taylor (2003) AA, Accounting Working on B.A. in Accounting Acquisitions Jackie Terry (1993) Circulation Desk Leslie Twitchell (2001) BA, Art / Graphic Design Reference, Student Supervisor BA, Secondary Education Subject Librarian: Secondary Education, Former school media specialist Interior Design ________________________________________________________________________________________________ Table 2 Library and Information Resources Standard 5 205 vided by the CESLC, we will participate in ACRL’s LibQUAL+ survey in March 2004. We fully expect to gain invaluable information about our current services and facilities, and will also be able to compare ourselves with and learn from our sister institutions in Provo, Utah, Salt Lake City, Utah, and Laie, Hawai’i. Analysis and Appraisal 2.0 Information Technology • The following sections provide an analysis and appraisal of the primary organizations that support the information technology infrastructure at BYU-Idaho. 2.1 Applications Development The major strengths of the department include the following: • • • • Dedicated staff who quickly adapt to change. The group is small and manageable. Integrated in-house developed applications and integrity of the systems. Many older applications have been moved to the web, empowering users to be self-serving. Extremely reliable hardware platform. The department cautiously adapts to new technology. Rapid completion of projects because of lack of redtape. Purpose and Description Weaknesses include the following: The Applications Development group exists to: • Provide computer technology support, for the development and maintenance of the university’s databases and applications • • Create or provide self-serving quality applications, helping to maintain the school’s current departmental FTE levels. • Ensure the integrity of the University’s databases through safeguard validations, security, and adequate database protection. • Continue in keeping abreast of emerging and changing technologies by means of professional development for the staff who learn and share. It is staffed by ten very experienced and dedicated IT professionals. In addition, there are five current student web programmers who are shouldering the growth in IT demands on application development. The full-time staff have a total of 153 years of combined experience and 99 years of combined IT experience at BYU-Idaho. We experience an extremely low staff turnover. In the past 16 years only four staff members have left the department: two retires, one took on the position supporting the University Registrar, and one transferred to another department on campus. 206 Standard 5 • • • Both department personnel and users are too willing to make changes. Too dependent upon other IT departments and personnel to perform job function. Can become too busy for professional development. The department is customer/user driven giving minimal or no exploratory opportunities. The major challenge we will face is eventually the changing of the entire legacy infrastructure of software applications if we are told to do so. The major improvement the department is making is using focus groups of users to evaluate the new systems and major enhancements before rolling them into production. 2.2 Computer Support Purpose and Description The Computer Support group provides computer and peripheral support for personal computers, associated peripheral device, handheld computing devices and computer users across the campus. The organizational concept is that all faculty members or employees have one point of contact for all of their computing support. Our goal is to provide that service in a timely and effective manner there- Library and Information Resources Results of the CSEQ For Library Rank Item BYU-I students Percent often or very often DRU-ext students* Percent often or very often BA-gen students** Percent often or very often 1 Used the library as a quiet place to read or study materials you brought with you. 46.3 30 23 2 Used index or database to find material. 44.1 51 44 3 Made a judgment about quality of information. 34.4 37 34 4 Wrote a bibliography for a term paper. 33.6 41 44 5 Read assigned material, not texts. 26.8 23 20 6 Found something interesting browsing. 20.4 16 15 7 Asked a librarian/staff member for help. 11.2 19 25 8 Gone back to read basic reference. 5.9 11 11 * DRU-ext = Extensive doctoral granting research university. ** BA -gen = general baccalaureate granting university. __________________________________________________________________________________ Table 3 by enhancing and/or enabling the faculty and staff to better fulfill their core assignments. Significant areas of service include setup and configuration of all personal computers, computing devices and peripherals, software installation, software troubleshooting and repair, hardware troubleshooting and repair, coordination of hardware warranty services, user instruction and client side networking tasks. The department functions with eleven full-time and five part-time employees. These include one supervisor with overall responsibility, two analysts with responsibility for software and hardware respectively along with a small-user-support assignment, one lab specialist with total responsibility for all labs across campus and seven user-support specialists who are given responsibility for support assignments covering large areas of campus. We have one person with a master’s degree, two with bachelor’s degrees, and the remainder with associate degrees. Almost all are Compaq certified. Analysis and Appraisal Our major strengths include trained and skilled employees that are responsive to the needs of end users Library and Information Resources and are strategically located to enhance response time. In addition, standardization of purchasing computer equipment has lowered our total cost of ownership. The staff has continued to do more with less as more and more computers have come on campus and the technical FTE has maintained the same. Each technician maintains support for a specific location, which gives them autonomy and ownership to control standardization. We pride ourselves on a TCO (Total Cost of Ownership) support structure. The major challenge we will face is the increase of new employees, buildings, and remodels which create challenges for keeping up with support demands. Also communication amongst IT staff and other project leaders has caused some frustration. Better communication to help collaborate IT projects would be a plus. In the future, creating an environment where we have technicians assigned to colleges and given students to take care of computer needs may be desirable. Also we have a need to have an assistant Lab Manager as the number of computer labs have increased. Standard 5 207 2.3 Media Services multi-media (TEC) systems have been installed in classrooms. About 50 more are planned for the year 2003. These systems facilitate greatly the presentation of materials to students. A standard TEC system has been developed so that professors are able to easily move from one classroom to the other. More of these TEC systems are needed and additional systems are installed each year as funds become available. Purpose and Description The central aim of Media Services is to provide appropriate support to students, faculty, and other university personnel by installing audiovisual systems that are costeffective and user-friendly: providing support through video production, equipment checkout, audio and video duplication: and providing sound, lighting and video support for devotionals, concerts, broadcasts, and other productions. Media Services strives to enhance the academic experience of the students through state-of-the art electronic systems and support. The students are able to use some of this equipment for activities and assignments. The Media Services department consists of 10 full-time employees and 45 part-time student employees. Employees manage and operate a variety of audio/video equipment and resources in support of the campus. These resources include the following in the Library: A video viewing area with 31 carrels and two group viewing rooms A circulating media collection of approximately 10,000 items (videotapes, laserdiscs, films, DVDs) A circulating equipment collection of approximately 300 items (data projectors, digital cameras, overhead projectors, camcorders, laptop computers, CD/cassette and DVD players, etc.) A video studio and control room for taping and editing of video productions Self-serve video and audio production rooms An audio and video duplication room and CD and DVD production An off-air taping room where audio and video is distributed around campus on fiber optic cable • • • • • • • The other part of Media Services is housed on the bottom floor of the Physical Plant Office Building. This area consists of offices and a shop area where A/V equipment is repaired and systems are assembled. Analysis and Appraisal The major strengths of the department include the following: • More and better skilled student employees. • More TEC systems installed around campus. The instructors like the systems because they are standardized. Since the year 2000, one hundred 208 Standard 5 • TEC systems repaired quickly if classroom is available. During this same time frame, the amount of A/V equipment available for checkout to faculty and students has increased significantly. Despite this increase, A/V technicians are generally able to respond to reported problems with A/V systems on campus within 15 minutes. • A larger and more functional video production trailer is in use. • Sound and lighting setups are more standardized to lessen setup time. • Our devotionals are sent to and aired on K-BYU and BYU-TV. The lack of enough storage areas continues to be a challenge. Some buildings do not have an A/V storage room to better serve the needs of the faculty. The department has storage areas for sound and lighting equipment in the Hart and Kirkham auditoriums but they are inadequate. More technical training for some of the employees is needed. Two of the employees are new and will take some time to be fully productive. The department is looking for ways to streamline sound and lighting setups so that the multi-use areas are available for other uses. Ways are being sought to provide more technical training for full-time employees. 2.4 University Press Purpose and Description The University Press’s central aim is to provide highquality, cost-efficient, imaging services (copying, offset). The University Press is dedicated to providing students, academic, and nonacademic departments with highquality, cost-efficient printing services. The Press also is committed to providing state-of-the-art technology in the equipment they provide and interface with. The Press constantly strives to provide class materials that are affordable and of a high quality to help the students and the college further the educational process. We Library and Information Resources further try to provide the students with imaging equipment and services that are of current technology to help prepare them for employment after their education. The Press utilizes the talents of 9 full-time, 1 part-time, and 33 student employees. Printing Services occupies approximately 6,000 square feet in the Auxiliary Services Building. The major pieces of equipment used in this operation are an Indigo digital press, 29-inch Roland offset press, two offset duplicators, various pieces of bindery equipment, a Docucolor DC 12 with Splash server, a 36” large format printer, and a Docutech 135 which is also connected to the backbone network. The Library Copy Center occupies approximately 1200 square feet in the David O. McKay Library. A Xerox Docutech 100, and a Savin color copier are the major pieces of equipment used in this operation. We have restructured our organization over the past few years to provide the campus with the services required. As we have restructured, we have hired employees with the skills needed; and we have provided training opportunities for upgrading skills. The strength of our organization is in our people and in their ability to adapt to new technology. Our people are committed to our total quality management (TQM) and participate regularly on teams to help solve problems. The challenge for the future lies in our ability to adapt to changing technology. Analysis and Appraisal We are constantly evaluating our processes using teams in our TQM. We belong to Printing Industries of America and International Publishing Management Association. This helps us evaluate our processes relative to national standards. We also regularly visit other colleges and universities in our area to aid in the evaluation of our processes. Our employees and their commitment to the mission of BYU-Idaho is the major strength of our department. We have improved our department by restructuring personnel, providing training to upgrade skills, and implementing a total quality management program. A weakness of our department relates to our ability or inability to educate the students, faculty, and staff as to what services we can provide and how best to use these services to improve the learning experience for students at BYU-Idaho. Our major challenge is to identify and implement effective methods of educating students and departments relative to their use of the services we provide. We also Library and Information Resources need an imaging consultant who can meet with various groups and individuals and provide them with information pertaining to the services available and how to access those services. We continue to look for ways to improve our overall efficiency and quality of service offered to the campus community. Some initiatives under way include the following: • Providing departments and students network access to the black-and-white copiers, color copiers, and the high-speed copiers. • Investigating the feasibility of pening another Copy Center in the Manwaring Center. • Evaluating ways to provide a greater number of our imaged pieces on demand. • Considering ways of reducing inventories and cutting waste thereby reducing costs to students. 2.5 Server Management Purpose and Description The central aim of Server Management is to provide reliable and quality web services, email services, file storage, database access, and I-Card functionality to the entire campus community. This includes library patrons, off-campus students, and other specialized groups such as EFY that may utilize those campus services. Server Management provides network accounts, email accounts and file storage space to all students. We provide development space for students working on web projects. We maintain the backend services of the I-Card system that allows students to pay for meals and other vending services in the Manwaring Center. Our goal is to provide these services as seamlessly as possible so that the students may concentrate more effort on their studies. The BYU-Idaho Server Management department is composed of a director, an I-Card System Manager, an OS System Manager, a Web Services Administrator, a Server Administrator, and three Senior Server Administrators. The eight employees of the department have over 100 years of combined experience in the IT field. These individuals are responsible for approximately 90 servers and the following services: email, file storage, server backups, the campus web site, the iSeries operating system, the I-Card system, network user accounts and database servers. Standard 5 209 The majority of the servers for which Server Management is responsible resides in the data center also located within the IT suite in the Kimball Administration building. The is a 42U rack located on the second floor of the Austin building which houses the Computer Science and Engineering servers and a second 42U rack located in the data center in the basement of the Smith building. This 42U rack houses some redundant servers and a redundant backup system used for “off-site” tape backups. Analysis and Appraisal The major strengths of the department include the following: The BYU-Idaho servers have never been more stable and reliable. We attribute this stability to high quality hardware and a diverse team of experienced administrators. The Server Management employees are very well trained and knowledgeable. There are monies budgeted each year for each individual to provide additional training and professional development opportunities. Employees are cross-trained and encouraged to stay abreast of new and emerging technologies. Department morale is high. The full-time employees have a broad range of backgrounds and expertise. We strive to preserve an environment where employees can remain focused on a particular skill set while at the same time encouraging professional development and cross-training to maintain the peripheral talents. This paradigm has developed a team of highly skilled individuals who work well together in maintaining the integrity of the servers on campus. There are a few areas where we are still improving. The servers and services are poorly documented. We do have a student who is diligently documenting systems but the process is not yet complete. We also have no business continuity plan or documented disaster recovery procedures. This topic surfaced in a recent audit and is on the radar for completion. 2.6 Telecommunications Purposes and Description The central aim of Telecommunication Services is to provide excellent service to students and employees by providing reliable and robust telephone and network 210 Standard 5 services and the underlying communications infrastructure in order to enable the flow of information needed to achieve the mission and goals of BYU-Idaho. The objectives of this organization are to: • • • • Provide reliable, robust telephone and network systems and cabling infrastructure. Facilitate campus growth and enable changes. Serve customers, complete projects and provide better services. Maintain appropriate control and security of network resources. It is our desire that through communication systems we provide, students will more easily accomplish their learning objectives, teachers will more meaningfully teach students, and administration will more productively accomplish their objectives. There are 10 full-time employees on the Telecommunication’s staff. Part -time student employees help tremendously and amount to the full-time equivalence of five full-time employees. This group provides services in three distinct, but related areas: Telephone systems: • Dial tone on campus, dorms, and remote locations • Long distance, calling cards, international calls, and billing • Operator assistance, phone mail, and call processing • Fax, modem, and Church FIS/MIS Network systems: • Connectivity for PCs, servers, printers, copiers, building controls, etc. • Internet, firewall, screening, monitoring, security, and addressing • Wireless connections to labs, remote locations, and dial-in network access • Design, maintain, and manage an enterprise network Communication infrastructure: • Structured fiber optic and copper cable between and within buildings • Switch room, telecommunication rooms (BDF/ IDF), manholes and conduits • Organized, structured, documented, standardsbased infrastructure • Design projects, consult, oversee cable contractors, pull cable Library and Information Resources Every function above has unique elements of: • Justify, purchase, train, install, operate, maintain, and replace equipment. • Moves, adds, and changes for customers and projects. • Solve problems, troubleshoot, and help customers. • Monitor, baseline, set standards, document, and design the system. • Consult, design, and plan for new buildings, remodels, and the future. • Evaluate, test, and implement new technologies and solutions. Every building on campus has at least one telecommunication room that serves as a point of distribution of network and telephone services. These rooms vary in size but are usually around 80 square feet. Depending on the size of building and need, there is often more than one room. For example, the Kimball building has four telecommunication rooms. The distribution of services to each building originates in the main distribution frame in the Smith building. This room, called the “switch room,” is 200 square feet, with adjoining office and storage space of another 200 square feet. The switch room houses all telephone systems and many of the core network systems. Additional network core systems are in the Kimball machine room, which is a 200-square-foot facility shared by several IT departments. In the Kimball building we also have a 100-square-foot Network Operations Center and two offices. Additionally, there are three offices in the Hinckley building and three in the Physical Plant Office building. The cabling infrastructure of fiber optic and copper cable is distributed campuswide through a maze of underground conduits and manholes, which are shared with the Electrical Department. Analysis and Appraisal An assessment of how well we are fulfilling our mission and meeting our objectives follows. Table 4 shows measurements related to reliability, growth, and service. Below the table is a discussion concerning system reliability by specific categories. The next page will discuss many accomplishments and improvements that provide further evidence that we are meeting our objectives. Telephone Reliability. The telephone switch went Library and Information Resources down once during 2002 for one hour on a Saturday at midnight. That morning four breakers that feed the switch room uninterruptible power supply (UPS) inverters blew. The UPS drained throughout the day; no one was here to notice the problem. As a result of this outage, we installed alarms to alert campus police if the power to the UPS fails. Network Core Reliability. The core network went down several times due to repeated Kimball UPS failures, for a loss of one hour; the Kimball UPS was completely replaced; its performance since then has been good. A core network switch had a hardware failure that caused two-and-a-half hours of downtime; we plan to implement redundant switches in the core in order to survive an incident like this. Building Network Reliability. Building network downtime was due mostly to UPS failures. The Taylor network was down 51 hours because of a UPS failure that happened over the weekend that went unreported. As a result, we are in the process of improving UPS systems campuswide. We had two incidences of network equipment failures that caused us to lose the Library and MC network for several hours during business hours. To increase building up time, we plan two network feeds to each building so if one connection fails, the network stays up. Internet Reliability. The Internet was down about a total of fourteen hours during the year due to firewall and Websense filtering software lock-ups. We have upgraded software versions on each of the systems, which helped very much. We have purchased a redundant firewall. In 2002 this group accomplished the following: Reliability • Network Enabled redundant switches, routers, and links in the core network Upgraded Websense Internet filtering software to eliminate lock-ups Upgraded Websense, MRTG, and DNS servers Selected and purchased web network management (WebNM) solution • Telephone Replaced many emergency telephones campuswide Replaced telephone database servers Replaced music on hold with solid state solution Standard 5 211 Growth/Change • Cable/Infrastructure • Pulled fiber/copper cable to the Hinckley vicinity for future expansion • Completed Hinckley building cabling, telephone, and network systems • Completed the re-cable of Smith 3rd floor during the remodel • Re-cabled the Benson building and created a new telecom room (TR) • Completed the Austin 2nd floor re-cable and installed new network • Telecommunication design for RKS, BEN, AUS, & health buildings • Re-cabled the Heating Plant and installed a new network • Installed fiber optic cable in the McKday Library and Snow Building for new video head end • Re-cabled the Hart 1st floor, created new telecom room and network • Installed cable in dozens of new technology teaching rooms • Designed and installed Snow and Hart Buildings lighting system networks • Remodeled the President’s suites, Clarke 150, Vehicle Operations, etc. • Network Installed a new Kimball Building wireless network Made the network available to students in dorms 1, 2, 3, 4, and 5 Service/Cost • Telephone Provided caller ID campuswide with a payback of less than one year Installed T1 at the Livestock Center to provide more campus extensions Moved to long distance AT&T trunks on fiber for more reliability and lower cost • Network Enabled the multicast of devotionals over the network Enabled web workflow of Network Operations Established network on call rotation Installed network time server, providing accurate time campuswide Issued RFP for Internet upgrade and selected Electric Lightwave, Inc. (ELI) Our major strength is our desire to implement best practices and to look ahead, beyond the immediate needs. We have often saved the institution time, trouble, and money by looking ahead and perhaps spending a little more time, trouble, and money in the short term, but reaping rewards with dividends in the long term. For example, we were in the middle of completely upgrading our network when it was announced that Ricks College would become BYU-Idaho. Because our network design was so well thought through and engineered, there was no need to change any of our network plans as a result of the announcement. Another strength is our efforts to choose and partnership with key vendors. By negotiating, investing up front in the relationship, and through our loyalty to the partnership, we are able to acquire superior products at less cost than we would if we took more of a shotgun approach. Our major weakness is having so many pressing projects that need to be completed that we put off issues that are important, having reaching impact, and really need to be done, but are convenient to put off. A related weakness is allowing more projects to sneak in and continuing to put off the issues referred to before. There are a few things that are obstacles to overcoming our weakness. First, our environment and culture are characterized by a tendency to say yes to all requests. Second, our project management is not as effective as it could be. There is resistance to spending time thinking about projects and planning them instead of actually working on them. In other words, we would rather put our manpower into projects than project management. Security has always been important to us, but we need to double our security efforts. We need to be more proactive. We need to pursue efforts to identify every person who uses the network, so they can be accountable for their actions. Our traditional network boundaries are disappearing as wireless networks and remote access become more common. We need to strengthen the hand of our employees by putting in place security policies that they can enforce. Many of our 2003 Goals are security related. Security • Campus wireless infrastructure and security planning • Firewall system upgrades to prevent lock-ups 212 Standard 5 Library and Information Resources Measures of Telecommunications Effectiveness Reliability of Telephone .................................................. Network Core ............................................ Network Buildings .................................... Internet ...................................................... Growth of Telephone .devices .................................... Employees ................................................. Devices/employee ..................................... Network Connections............................................... Employees ................................................. Connections/employee .............................. Communication rooms .............................. Student employees (FTE) ............................ Service moves, adds, and changes (telephone only) 2000 2001 2002 100% n/a n/a n/a 100% 99.9% 98% 98% 99.99% 99.96% 99.97% 99.88% 2000 2.5 800 2040 2.5 816 2145 2.5 858 2400 4 600 31 4.5 2700 4.5 600 39 4.5 2950 4.5 655 47 5 n/a 637 867 _________________________________________________________________________________ Table 4 Library and Information Resources Standard 5 213 214 Standard 5 Library and Information Resources Standard 6 Governance and Administration Self-Study Governance and Administration 2004 Standard 6 215 216 Standard 6 Governance and Administration In my mind the overarching theme for all of our scholarly work at Brigham Young University-Idaho should be inspired inquiry and innovation. We will emphasize a wide range of scholarly endeavors and excel in and play a pioneering role in understanding learning and teaching processes with faith and hard work, and in the process of time. David A. Bednar President Brigham Young University-Idaho Standard 6 Governance and Administration Standard 6 addresses the governance and administration of BYU-Idaho. This section describes our system of governance, governing board, leadership and management, the role of faculty in governance, the role of students in governance, and relevant policies. It concludes with analysis and appraisal of governance and administration at BYU-Idaho. 1.0 System of Governance Brigham Young UniversityBIdaho is part of the LDS Church Educational System which also includes Brigham Young University, Provo, Utah; LDS Business College, Salt Lake City, Utah; Brigham Young UniversityBHawaii, Laie, Hawaii; elementary and secondary schools in developing countries; and hundreds of seminaries and institutes of religion adjacent to high schools and universities nationwide and abroad which serve several hundred thousand students. The division of authority and responsibility between the Board of Trustees, the central Church Educational System (CES) and BYUBIdaho is clearly delineated. The duties, responsibilities, ethical conduct requirements, organizational structure, and operating procedures of the Board are clearly defined and published. The Board acts Governance and Administration only as a committee of the whole. No member or subcommittee of the Board acts in place of the Board except by formal delegation of authority. The Church Commissioner of Education is the executive officer for the CES. The President of BYUBIdaho reports directly to the Commissioner and is given full operational responsibility for the University. The Commissioner of Education is directly responsible to the Executive Committee of the Board and thus to the Board of Trustees. This structure has served the University well for years and has facilitated the successful accomplishment of the University=s mission and goals as a two-year institution and now as a four-year institution. CES policies, regulations, and procedures concerning BYUBIdaho are clearly defined and equitably administered. The authority and responsibilities of Board members and University personnel are described in Board minutes and in various University documents. The respective roles of Board members and University personnel are mutually understood and effectively carried out. The system of governance allows ample provision for the appropriate consideration of faculty, student, and staff input, views and judgments. Standard 6 217 2.0 Governing Board of Trustees BYU-Idaho is governed by a Board of Trustees which consists of members of the First Presidency of The Church of Jesus Christ of Latter-day Saints and other prominent Church leaders who are appointed by the First Presidency and ratified by the Board. Its current composition is shown in Figure 1. Current officers of the Board are shown in Figure 2. Members of the board and its officers receive no compensation. An Executive Committee of the Board is appointed to engage in the initial discussions and the more detailed reviews of matters arising. The full Board of Trustees meets monthly except in July. The Executive Committee of the Board also meets monthly except in July. The Board of Trustees of BYUBIdaho is essentially self-perpetuating because the Board’s membership comes from the central leadership of The Church of Jesus Christ of Latter-day Saints. This arrangement also means that BYU-Idaho enjoys the necessary and appropriate administrative ties to the Church, its sponsoring organization. Because Church leaders are chosen from the lay membership of the Church, Board members bring a variety of secular experience to their positions. A brief background of each Board member is listed in Figure 1. The Board of Trustees exercises broad-based oversight of all University activities. It regularly reviews the mission of the University, institutional policies, the academic and administrative structure, all major programs of study, and the operating and capital outlay budgets. It has provided an adequate and stable funding source over the years for the operation and growth of the University. The Board regularly evaluates its performance, adapts in response to changing needs, and carries out its responsibilities in an effective and efficient manner. The Board selects, appoints, and evaluates the University President and delegates to him the responsibility to implement and administer approved policies and programs under the direction of the CES Commissioner of Education. The Board reviews periodic fiscal audit reports. It is aware of the University=s accreditation status and relevant accreditation issues. The President of BYUBIdaho is neither a member nor an ex-officio member of the Board of Trustees. He is, however, invited to attend Board meetings when matters pertaining to BYUBIdaho are addressed. The Executive Committee of the Board also meets monthly. BYU-Idaho’s Board of Trustees provides the necessary oversight to the institution’s budget and financial 218 Standard 6 status. First, the Board reviews and controls the number of employees at the University. Any overall increase in total full-time equivalent staffing must receive Board approval. Second, the Board approves all new programs or major expansions of existing programs. Third, the Board maintains control over changes in space, buildings, and land utilized by the University. Fourth, the Board approves increases in tuition and fees as well as increases in overall salary, benefits, and other major expense categories. Fifth, the Board reviews and approves the annual budget. Beyond this level of broad guidance from the Board, the University has wide-ranging independence in directing its budgetary and financial affairs. The Board is aware of BYU-Idaho’s accreditation status and has been involved in review and oversight of work leading to the renewal of accreditation for two-year programs and granting of accreditation for the new four-year programs. The Board has reviewed progress reports, the self-study, and all other material relating to the 2004 accreditation. The Board’s directive to become a four-year degreegranting institution is a clear illustration of how it relates to and works with BYU-Idaho. As the Board contemplated the mission and future of Ricks College, it determined the time was right for the institution to move to a higher academic level. Their initial directive outlined their vision (see section 1.0 of the Introduction). The actual planning and execution has been left to the institution. Their subsequent participation in the review and approval of plans has been vigorous, and their financial support (as summarized in section 1.2 of Standard 2) has been unwavering. They have carefully reviewed and approved all major plans and initiatives associated with our transformation, including new personnel, new facilities, expanded budgets, revised and new policies, discontinued and new degree programs, new student life programs, and all other proposed activities. 3.0 Leadership and Management 3.1 Principal Officers BYUBIdaho is organized and staffed in a traditional manner suitable to the size and mission of our institution. The chief executive officer, Dr. David A. Bednar, serves as a full-time President of BYU-Idaho. Dr. Bednar was a Professor of Management at the University of Arkansas when he was hired by the Board of Trustees in July 1997 to serve as the President of Ricks College. The position of President at the University is a full-time Governance and Administration Church Board of Education and Boards of Trustees Members Member Background President Gordon B. Hinckley World leader of The Church of Jesus Christ of Latter-day Saints; bachelor=s degree, English, University of Utah; public affairs. President Thomas S. Monson First Counselor in First Presidency of The Church of Jesus Christ of Latterday Saints; bachelor=s degree, Business Management, University of Utah; MBA degree, Brigham Young University; publishing and printing. President James E. Faust Second Counselor in First Presidency of The Church of Jesus Christ of Latter-day Saints; JD degree, University of Utah; law and government. Elder David B. Haight Council of the Twelve Apostles of The Church of Jesus Christ of Latter-day Saints; bachelor=s degree, Utah State University; retail business. Elder Richard G. Scott Council of the Twelve Apostles of The Church of Jesus Christ of Latter-day Saints; bachelor=s degree, Mechanical Engineering, George Washington University; postgraduate work in nuclear engineering; nuclear fuel development. Elder Robert D. Hales Council of the Twelve Apostles of The Church of Jesus Christ of Latter-day Saints; bachelor=s degree, Business and Communications, University of Utah; MBA, Harvard University; business. Elder Henry B. Eyring Council of the Twelve Apostles of The Church of Jesus Christ of Latter-day Saints; bachelor=s degree, physics, University of Utah; MBA and DBA., Harvard University; education, including president of Ricks College, 197277. Elder Earl C. Tingey President of the Quorum of the Seventy of The Church of Jesus Christ of Latter-day Saints; JD, University of Utah Law School; corporate attorney; Captain in the U.S. Army; community affairs. Sister Bonnie D. Parkin Relief Society General President, The Church of Jesus Christ of Latterday Saints; bachelor=s degree, Early Childhood Education and Elementary Education, Utah State University; elementary school teacher, homemaker; community and church service. Sister Susan W. Tanner Young Women General President, The Church of Jesus Christ of Latter-day Saints; bachelor=s degree, Humanities, Brigham Young University; homemaker; community and church service. Roger G. Christensen Administrator for Finance and Services, Church Educational System, The Church of Jesus Christ of Latter-day Saints; bachelor=s degree, Accounting, Brigham Young University; CPA, auditor, controller; community and church service. Figure 1 Governance and Administration Standard 6 219 Officers of the Board Member Position President Gordon B. Hinckley Chairman President Thomas S. Monson 1st Vice Chairman President James E. Faust 2nd Vice Chairman Roger G. Christensen Secretary Elder Richard G. Scott Chairman, Executive Committee of the Board Elder Earl C. Tingey Member, Executive Committee of the Board Sister Bonnie D. Parkin Member, Executive Committee of the Board Elder Henry B. Eyring Commissioner of Education _________________________________________________________________________________ Figure 2 appointment. The length of service for the four presidents preceding him in office was eight, four, seven, and six years respectively. The President is assisted by four Vice Presidents as shown in Figure 3. A summary of their education and professional backgrounds is presented in Table 1. The principal officers of the University are well-qualified, adept, and highly respected by the campus community. Most administrative positions are filled from within the University community. Long-term service in most positions is the norm. The four Vice-Presidents average over twenty years of service to the University thus providing a breadth of professional expertise from varied backgrounds. All were promoted to their present positions from within. The duties, responsibilities, and ethical conduct requirements of administrators, and indeed all employees of the University, are defined and published in various University policies. Personnel policies and practices relating to the appointment, evaluation, retention, promotion, and termination of all employees are reviewed in a timely manner and are published and readily available. Mid- 220 Standard 6 level supervisors receive personnel policy reminders on a regular basis in an effort to keep the University community apprised of relevant policy. Administrators= and staff salaries and benefits are adequate to attract and retain competent personnel consistent with the mission and goals of the University. Periodic studies of institutions of similar size and staffing indicate that salaries and benefits of BYUBIdaho staff and administrative personnel are generally comparable to similar positions in other four year institutions in the surrounding states and competitive with the local market. All employees, including administrators, are evaluated in accordance with University policy. This policy calls for annual employee performance reviews conducted by the employee’s immediate supervisor. This review covers the quality and quantity of work performed, interpersonal skills, leadership, initiative, and work habits. The University enjoys a rich tradition of cooperative working relationships, coordination within and among organizational units, and open communication and goal attainment, all of which contribute to effective and timely decision-making. As BYUBIdaho has grown in Governance and Administration Top-level Administrative Organization at BYU-Idaho President BYU-Idaho David A. Bednar Vice President Academics Max L. Checketts Vice President Administration James R. Smyth Vice President Advancement Garth Hall Vice President Student Life James R. Gee __________________________________________________________________________________ Figure 3 size and complexity since becoming a four-year institution, considerable effort has been made to retain much of the close-knit relationships and communications that were characteristic of the campus in prior years. To this end, key advisory groups were formed or reconfigured. The Strategic Planning Council was changed in its membership and its purpose. Membership was expanded from a few key campus leaders to a broader cross-section of campus groups. A new advisory council, Expanded President’s Council, brings key experts together to work on issues and problems of concern. Another new advisory council, the Campus Leadership Forum, meets three times each year to discuss current issues facing the campus. The agenda varies depending upon the needs of the moment. In the first days of the transition, a number of ideas relating to new programs and initiatives were discussed extensively in all these forums and councils. Development, fund-raising, alumni relations, and parent programs are an integral part of the BYU-Idaho community and are all in complete harmony with our institutional mission and goals. Parental programs, administered by the Vice President of Student Life, are designed to involve parents in the educational plans of their children. Other initiatives to involve parents in new student orientation have been implemented to help parents better understand the changes at BYU-Idaho, new educational offerings, and campus life in general. All of these initiatives contribute to the attainment of our mission and goals. Development, fund-raising, and alumni relations, all administered by the Vice President of Advancement, are compatible with our mission and goals. As an illustration, the Development Office is in the third year of a Governance and Administration five-year multi-million dollar fund-raising campaign designed to: Expand the doors of educational opportunity for deserving and needy students through scholarships, work study and mentoring opportunities, grants-inaid, student associations and academic societies, and learning assistance (goal $11,100,000). Enhance the learning environment at BYU-Idaho through faculty development, technology enhancement, leadership and service, adaptive services, entrepreneurial programs, and internships (goal: $5,585,000). Support selected campus building beautification projects (goal: $1,695,000). Extend the influence of BYU-Idaho and prepare for future opportunities through performance tours, urban discovery, outreach programs, and humanitarian service (goal: $11,620,000). Institutional decision-making at BYU-Idaho is expeditious. Because virtually all ongoing administrative decisions follow well-defined processes which have been in place here for many years, employees have clear expectations about the time needed to make such decisions as employee hiring, annual budgeting, new physical facilities, new curriculum, remodeling requests, catalog development, and the like. Decisions related to strategic initiatives are governed by milestones and deadlines established by governing councils. The University employs a qualified and experienced Director of Institutional Research. Various evaluative studies involving present and former students, faculty, Standard 6 221 Brief Resumes of Principal Officers at BYU-Idaho David A. Bednar, President Education BA MA PhD 1976 1977 1980 Professional Experience 1997 - present 1996 - 1997 1992 - 1997 1987 - 1992 1986 - 1996 1984 - 1986 1980 - 1984 Communication, Brigham Young University Organizational Communication, Brigham Young University Organizational Behavior, Purdue University President, Brigham Young University-Idaho/Ricks College Professor of Management, University of Arkansas Director of Management Decision Making Lab, College of Business Administration Associate Dean, Graduate Studies, College of Business Administration Associate Professor of Management, University of Arkansas Assistant Professor of Management, Texas Tech University Assistant Professor of Management, University of Arkansas Max L. Checketts, Academic Vice President Education BA 1982 MS 1983 PhD 1991 Animal Science, Brigham Young University Animal Science, Brigham Young University Animal Science with a minor in Statistics, Utah State University Professional Experience 2002 - present 1994 - 2002 1992 – 1994 1982 – 1992 1979 - 1982 Academic Vice President, Brigham Young University-Idaho Assistant Academic Vice President of Instruction, BYU-Idaho/Ricks College Chair, Division of Agriculture, Ricks College Faculty, Animal Science (Establish a Dairy Program), Ricks College Manager, Dairy Farm, Brigham Young University James R. Smyth, Administrative Vice President Education BS 1970 CPA 1973 Brigham Young University State of Utah Professional Experience 1989 - present 1988 - 1989 1979 - 1989 1973 - 1979 1971 - 1973 Administrative Vice President, BYU-Idaho/Ricks College Director of Business Services Internal Auditor, Ricks College Auditor, Church of Jesus Christ of Latter-day Saints Accountant, Coopers and Lybrand _______________________________________________________________________________________________ Table 1 222 Standard 6 Governance and Administration Brief Resumes of Principal Officers at BYU-Idaho Garth Hall, Advancement Vice President Education BS 1968 MEd 1969 EdD 1982 Physical Education, Utah State University Education Administration, Utah State University Education Administration, Brigham Young University Professional Experience 2002 – present 1997 – 2001 1993 – 1997 1988 – 1993 1985 – 1988 1983 – 1985 1975 – 1983 1973 – 1975 1969 – 1973 Advancement Vice President Brigham Young University-Idaho Athletic Director, Ricks College Consultant, Leader Associates Supervisor Head Football Coach, Idaho State University Assistant Football Coach, Oregon State University Assistant Football Coach, Tulane University Assistant Football Coach, Brigham Young University Assistant Football Coach, Wake Forest University Assistant Football Coach, Utah State University James R. Gee, Student Life Vice President Education BS 1968 MS 1970 Political Science, Utah State University Political Science, Utah State University Professional Experience 2004 – present 2002 – 2004 1986 – 2002 1978 – 1986 1972 - 1978 1969 - 1972 Student Life Vice President, BYU-Idaho Associate Academic Vice President, BYU-Idaho Assistant Academic Vice President, Ricks College Director of Records, Summer School, and Evening School, Ricks College Supervisor of BYU-Ricks Center for Continuing Education, Ricks College Seminary Instructor, Sugar City, ID _______________________________________________________________________________________________ Table 1 and others make a valuable contribution to the improvement of institutional effectiveness and the teachinglearning process. The importance and value of these assessments help to serve as a catalyst for change while Arethinking education@ during the transition. The focus of the University on assessment has created a climate of introspection at all levels of the community. Results of the various studies are widely distributed to the campus community through various means including use of an Internet web page. The concept of the Institutional Dashboard, described in Standard 1, has been developed out of this office. This assessment and planning tool has benefited the institution by providing a simple and clear way to monitor the institution’s progress on mission and goals. Governance and Administration 3.2 Administrative Councils and Committees The President presides over four key University councils as follows: • President=s Council meets weekly and is composed of the President and the four Vice Presidents. • Expanded President’s Council meets twice each month. Composed of key employees from the University administration, this council discusses issues and serves as an advisory body to the President. It was created at the start of our transition process to address the complex issues being faced by the campus community and to improve the decision-making process. Standard 6 223 • The Strategic Planning Council includes approximately forty key administrators and meets quarterly. This group discusses key issues facing the campus community and advises the President on proposed changes to policy and operating procedures. • The Campus Leadership Forum was created as an issue-surfacing body to facilitate effective communication among University community leaders about important initiatives and activities. Academic and non-academic supervisors across the campus meet three times a year to raise concerns and gain a global perspective about key issues of the University. Information is disseminated and input is solicited to increase unity and understanding about the future of the institution. Each of the Vice Presidents presides over one or more administrative councils pertaining to his respective area. The responsibility and composition of other key administrative councils are as follows: Academic Council Purpose Coordinate all matters relating to the University =s academic programs Chair Academic Vice President, Max L. Checketts Members Associate Academic Vice President for Curriculum, Associate Academic Vice President for Instruction, College Deans, Director of the Library, Faculty Association Vice President, Dean of Continuing Education, and the student body Vice President. Administrative Council Purpose Coordinate all matters relating to the University =s administrative affairs Chair Administrative Vice-President, James R. Smyth Members Director of Financial Services, Director of Personnel Services, Director of Computer Services, Internal Auditor, Director of Physical Plant, Financial Analyst. Advancement Council Purpose Coordinate all matters relating to the University advancement Chair Advancement Vice President, Garth V. Hall Members Assistant Academic Vice President for Support Services, Director of Public Relations, Director of Development, Alumni Director, Director of Activities 224 Standard 6 Student Life Council Purpose Coordinate all matters relating to student life Chair Student Life Vice President, James R. Gee Members Counseling Center Director, Health Center Director, Campus Police Director, Assistant Vice President of Student Life, Special Assistant to the Vice President, Dean of Students, Director of Housing, Director of Business Services, Director of Placement Center, Coordinator of New Student Orientation, Director of Food Services, Manager of the Bookstore, Director of Financial Aid, Registrar, Director of Admissions, Associate Academic Vice President for Curriculum, Director of Internships, Manager Ticket and I.D. Services, ASBYUI President, NSO Student Representative. A number of other committees involving faculty, administrators, and staff members provide invaluable service to the University by addressing a wide variety of needs. Depending on the scope of the assignment, each committee is generally appointed by the President or one of the Vice Presidents. In addition, adhoc committees are formed as needed to explore new directions, assess programs, revise curricula and to meet other needs as seen by the administration, faculty or staff. Students receive regular assignments to all major councils and committees. Committees that are presently active in each of the major administrative areas are listed in Table 2. 3.3 Organizational Structure Appendix E shows the overall organizational structure of BYU-Idaho. The table provides a listing of the various administrative services and functions, and under what vice president they are allocated. 4.0 Faculty Role in Governance The role of faculty in matters of governance, planning, budgeting, and policy development is described in the Department Chair/Dean Handbook and follows the process diagram shown earlier in Figure 2 of Standard 1. Governance and Administration Standing Committees President Academics • Budget Council • Campus Leadership • Academic Council • Academic Leader- • • • • • • • • • • • Forum Employee Advisory Council Expanded President’s Council Management Advisory Council President’s Council Strategic Planning Council • • • • • • • • • • • • • • • • • • • • ship Council Academic Societies Assessment Accreditation Arboretum Collectibles Computer Technology Committee (CTC) Deans Council Distant Learning Distinguished Faculty Document Retention Exceptions to Policy Faculty Association Forum General Education Government Permissions / Forest Service Graduation Hart Building IACUC Compliance Outreach Steering Committee Perspective Research Scheduling Service Learning Students with Disabilities (Red Taylor) Thomas E. Ricks Wellness Administrative • Auxiliary Safety • Campus Planning • Major Projects • Minor Projects • Campus Safety • Campus Traffic • • • • • • • • • • Accident Review Board Emergency Operations Gift Evaluation Job Evaluation Investments Parking (Roy Huff) Personnel Physical Plant Safety Recycling United Way (Jim Sessions) University Travel Advancement Student Life • Activities Staff • Admissions Sub- • • Admissions / • • • • • • • • • • • • • • • • • • • • • • • • • • • Council Activities Team Council Advancement and President’s Council Advancement Comprehensive Council Advancement Communications Council Advancement Events Council Alumni and Friends Aesthetics Committee Alumni Council Devotional Emeritus Board Executive Activities Council Expanded Activities Council (Student) Hart Building Home Page Major Gifts Team Outdoor Learning Centers Performing Arts Council Sacred Music Program Scheduling (Bruce Hobbs) Scheduling Coordination Scheduling Priority Snow Society Spirit Week Student Alumni Association Student Outdoor Facilities Committee Summit Magazine Together for Greatness Young Alumni committees • • • • • • • • • • • • • • • • • • Scholarships Policy Setting & Review Academic Advising Academic Standards CES Coordination / Admission Comprehensive Three Track Drug Free Schools and Campus Act Enrollment Management Fast Grad Honor Code Council Housing Arbitration Board Internet Use Committee Internship Exceptions Committee On-line Admissions Parking Appeals BYU-Idaho Awareness Against Drugs Scholarship Implementation Student Orientation Track Change Applications Women’s Awareness _________________________________________________________________________________________________ Table 2 Governance and Administration Standard 6 225 Decision-making authority at each organizational level is defined in the Handbook. All decision-making occurs within the context of the institutional mission, goals, and any guiding principles from the Board or President’s Council. In general, faculty members, chairs, and deans can simply act on their own over matters which fall within their stewardship. Faculty members are involved in virtually all academic decisions. Proposals, suggestions, and other input pertaining to departmental, divisional, or universitywide issues are welcomed, and routinely solicited, by department chairmen and college deans who, depending on the issue, are empowered to act directly or pass the information with their recommendation up the academic line for resolution at the appropriate administrative level. Faculty members are participants in many of the standing committees shown in Table 2. Except for the Academic Vice President and the Director of the Library, all academic administrators hold faculty appointments. Chairs and deans are selected from among the faculty for 5-year terms of office respectively. At the conclusion of their term, they resume teaching duties unless they are asked to serve an additional term. Consequently, academic governance is carried out by faculty members. The faculty is organized into the Faculty Association, a voluntary organization to which approximately two-thirds of the faculty belong and pay dues. The organization=s purposes are to Ahonor, represent, and improve the faculty.@ There is a mutually supportive relationship between the Faculty Association and the administration. The Faculty Association President is a member of the Strategic Planning Council. The Association=s Vice President sits as a voting member on Academic Council. The Association’s President meets each month with the University President. These close ties have resulted in a number of joint activities designed to enhance faculty professional development. Each year several faculty members are recognized for excellence in such areas as teaching, advising, innovation, and service to the University. The Faculty Association sponsors two three-day faculty retreats and several Abrown-bag@ luncheons all dedicated to the improvement of teaching and learning. The Faculty Association is deeply involved in the pre-service professional development workshops and other activities each fall. It also sponsors a mentoring program for new faculty. 226 Standard 6 5.0 Student Role in Governance Students play an invaluable role in the administrative affairs at BYU–Idaho. The University looks to students for input in addressing many of their needs, especially given the changes in our student body that have occurred because of the transition to four-year status. The University makes a conscious effort to ensure that student involvement occurs by assigning students to many of the major councils and committees which serve to operate the institution. Appendix C lists the committees on which students serve. Student representatives sit on both Academic and Student Life Councils. Students are given significant responsibility on the Honor Code Council in the enforcement of standards relating to conduct and appearance. Students play a major role in the adjudication of campus parking violation appeals. Students who serve on these councils and committees are accorded the same responsibilities as other members who are assigned to serve on them. These instances of student governance illustrate that student input is valued by the administration at BYU-Idaho. The Student Activities Council has become the focal point for extracurricular activities and enrichment. Students are given the responsibility to plan, carry out, and oversee activities that will provide the student body with entertaining and meaningful experiences in the performing arts, leadership and character development, physical activity, and social activity. Even though shadow leadership is provided to student leaders by administrators with expertise and experience in the various areas, students have wide latitude in their planning and decision-making. For example, students organize and manage the various athletic leagues. Students are not only participants but they are the coaches, managers, and officials as well. The end products of this student governance are student-generated programs and activities that greatly enhance the University community through social, community, civic, service, and leadership programs which in turn result in the physical, moral, and spiritual development of students. The affiliation of the University with The Church of Jesus Christ of Latter-day Saints provides further opportunities for student involvement in leadership and governance through Church service and responsibilities. Students serve in a variety of positions in local ecclesiastical units. These positions include bishoprics, high councils, quorum and Relief Society presidents, teachers, and a multitude of other opportunities for service and leadership to their fellow students. These opportunities enable students to grow socially and spiritually as leaders while learning to serve their fellow students and the Lord at the same time. Governance and Administration 6.0 Policies 6.1 Policy on Affirmative Action and Nondiscrimination BYUBIdaho is an equal opportunity employer. Selection and promotion standards and procedures are clearly defined, are reviewed regularly, and are based on principles which consider qualifications and aptitudes as they pertain to the requirements of the position. 6.2 Policy on Collective Bargaining BYUBIdaho is not involved with collective bargaining agreements. 7.0 Analysis and Appraisal The success of the Board of Trustees in fulfilling its responsibilities to BYU-Idaho is evident from the tremendous array of resources allocated in support of the University’s mission and goals. The extent of this support in terms of the financial, human, and physical resources has been outlined in section 1.2 of Standard 2. The Board is active and fully aware of the status and progress of BYU-Idaho. Because the Board cares deeply about BYU-Idaho and its students, both present and future, it has always acted in their best interests and will continue to do so. The top-level administration of BYU-Idaho demonstrates effective and inspired leadership. This group has led the institution through a remarkable transformation while trying to preserve the qualities that made Ricks College a unique and desirable place to obtain an education, and while trying to satisfy the needs and desires of our many constituencies. We have monitored the opinions and attitudes of stakeholders over the course of the transition and have found that our constituencies have consistently expressed their overwhelming support for the direction in which BYU-Idaho is going. Two surveys provide a more detailed analysis of how well the administration at BYU-Idaho is doing. A recent survey of the faculty was conducted to solicit faculty opinions about different aspects of their employment and to identify the major issues they faced. A survey of students was done to determine their level of satisfaction with the administrative services they were receiving. The results of both of these are discussed below. The Governance and Administration complete results of both of these surveys are available on-line. 7.1 Survey of Faculty In the survey of faculty, faculty members were asked to rate their agreement (from strongly disagree to strongly agree) with 34 statements about their experience as teachers at BYU-Idaho. The results, shown by figure 4 in dashboard format, give strong indication that faculty members are generally well-pleased with the way they are treated at BYU-Idaho. Areas of strength, as defined by low levels of disagreement (i.e., blue squares), include cordial relations with colleagues, favorable working conditions, flexibility in carrying out stewardship, a safe and non-threatening work environment, and students who demonstrate high moral and spiritual values. We are meeting our expectations (i.e., green squares) in 16 of the 34 areas assessed and almost meeting expectations (i.e., yellow squares) in 10 areas. The latter represent areas of concern only because of the level of disagreement. Administrators hope to identify the concerns of faculty who disagreed with these statements to see if they can be resolved. “High levels” of disagreement (i.e., red squares) as we have defined them point to areas where there is a need for attention and further discussion. Open-ended comments from the survey corroborate these numerical findings. Areas of concern are reflected in the following items: • • • • The administration encourages input and involvement in University decisions which directly affect me, my department, and our students (57% agree; 33% disagree). The reasons for administrative decisions at the institutional level are effectively communicated (55% agree; 36% disagree). New students are academically prepared and ready for their studies when they arrive here (58% agree; 31% disagree). My workload is reasonable (52% agree; 44% disagree) It is worth noting that the majority of the faculty did actually agree with above statements, which helps to put these findings into a more complete perspective. Given the volatility and the fast pace of change at BYU-Idaho in the last two years, it is remarkable that there was not more disagreement among faculty about these and other statements in the survey. However, because a significant Standard 6 227 number of faculty members do see these as issues, the administration seeks to address them. We have disseminated the results and analysis of the entire survey to the faculty for their review and comment. We have set up on-line discussion boards on Blackboard so that all faculty can engage in a dialogue about them. Administrators have encouraged input and ideas from the faculty. As this self-study was finalized, the discussion was ongoing. We know that some of the disagreement represents the frustrations inevitable with the upheaval we have experienced. We know that some of it represents the added burdens placed on faculty dur- ing the transitional period. We anticipate that some of the disagreement will dissipate as the University reaches its steady operational state, and the extra burdens upon faculty are eliminated and a more predictable climate prevails. For the issues that remain with some of our faculty, we are hopeful to address them and resolve them in the near future. Overall, the results of the survey show that the large majority of our faculty members are satisfied with their jobs and the direction in which BYU-Idaho is headed. Specific issues continue to be addressed. Results of Faculty Survey Statement Disagree Agree Status 1. My work load is reasonable. 44% 52% 44% 2. My working conditions are favorable. 4% 94% 4% 3. My department and college have sufficient budget to meet our aims and objectives. 16% 80% 16% 4. The institution provides quality academic support services to me and my department (e.g., Registrar, Scholarships, Financial Aid, Career Advising, Internships). 5% 91% 5% 5. I have the equipment, supplies, and facilities I need to do my job. 10% 88% 10% 6. My fringe benefits are sufficient. 13% 83% 13% 7. My compensation (salary) is fair and equitable. 12% 83% 12% 8. I enjoy a safe and non-threatening environment in which to carry out my stewardship. 6% 91% 6% 9. My work assignment(s) allow me to grow. 8% 90% 8% 10. I have a reasonable degree of job security. 7% 91% 7% 11. I receive clear information about my stewardship, how it fits in the overall context of BYU-Idaho, and expected standards. 13% 84% 13% 12. I receive helpful, non-threatening evaluation of my work performance. 16% 76% 16% 13. I receive recognition for work well done. 19% 71% 19% *STATUS -- = exceeds expectations (5% or less disagreement) = meets expectations (5% to 15% disagreement) = almost meets expectations (15% to 25% disagreement) = does not meet expectations (25% or more disagreement) Figure 4 228 Standard 6 Governance and Administration Results of Faculty Survey (continued) Statement Disagree Agree Status 14. I receive high quality training and technical assistance when needed. 12% 78% 15 . My work assignment fits my capacity and interest. 5% 91% 5% 16 . I have flexibility in carrying out my individual stewardship. 3% 95% 3% 17 . I enjoy cordial relations with colleagues in my department. 2% 96% 2% 18 . I feel a sense of community on this campus with colleagues from other departments and colleges. 15% 77% 15% 19 . The reasons for administrative decisions in my department and college are effectively communicated to me. 24% 69% 24% 20 . The reasons for administrative decisions at the institutional level are effectively communicated. 36% 55% 36% 22 . I have opportunities and encouragement for professional development via sabbatical leaves and the annual 3-hour scholarship of teaching and learning released time. 18% 69% 18% 23 . I receive adequate support for involvement in professional activities such as annual conferences and other professional gatherings. 15% 77% 15% 24 . I would like a greater say in matters pertaining to the institution. 20% 52% 25 . I have opportunities for input and decision making in matters pertaining to myself, my department, and my college. 16% 76% 20% 16% 26 . My department chair encourages input and involvement in decision-making related to my individual and departmental stewardship. 10% 88% 27. The administration encourages input and involvement in university decisions which directly affect me, my department, and our students. 33% 57% 28. The institution is on the right track in its efforts to become a successful fouryear baccalaureate institution. 14% 81% 14% 29. The institution is “rethinking education” in ways that will benefit students. 15% 73% 15% 30. The administration effectively communicates its vision and ideas. 17% 75% 17% 31. The three-track system is providing a genuine benefit to students. 16% 68% 16% 32. The Activities Program is providing a genuine benefit to students. 14% 64% 14% 33 New students are academically prepared and ready for their studies when they arrive here. 31% 58% 31% 34 My students demonstrate high moral and spiritual values. 1% 96% 1% 10% 33% *STATUS -- = exceeds expectations (5% or less disagreement) = meets expectations (5% to 15% disagreement) = almost meets expectations (15% to 25% disagreement) = does not meet expectations (25% or more disagreement) Figure 4 Governance and Administration Standard 6 229 7.2 Survey of students • A survey was administered in winter 2003 to a random sample of students enrolled in that semester. The survey was designed to assess the degree to which students felt satisfied or dissatisfied with the administrative services they had received at BYU-Idaho. The survey was essentially a replication of a survey administered in Fall Semester 1999. • Discussion is well under way about possible ways to reverse the decline in the two areas noted above, reduce the levels of disagreement with all four statements to under 10%, and to maintain (or increase) levels of agreement with all statements to at least 67%. Five items related to the overall quality of administration were posed in the survey. Response frequencies were computed. Responses of strongly disagree and disagree were combined into the category of DISAGREEMENT. Responses of strongly agree and agree were combined into the category of AGREEMENT. The results of the pooled responses to both the 1999 and 2003 surveys are shown in Table 3. The table also reports the change in disagreement and agreement between the two surveys. In the same survey students were asked to rate their satisfaction with respect to 38 specific administrative services and functions. The results of that survey are shown in Figure 5 in the dashboard format. The dashboard shows for each administrative service how well we are meeting our expectations in terms of satisfaction (66% or better) and dissatisfaction (8% or less). Administrative units which offer services which exceed 80% satisfaction (blue squares) are formally commended. Any service not meeting expectations (red squares) is currently considering how to improve student satisfaction in their area or, alternatively, how to reduce dissatisfaction. The data from Table 3 show: A substantial decline in the perception that student policies and procedures are clear and well-publicized. A mild decline in the perception that students seldom get the “run-around” when seeking help. • • There is a correspondingly high level of disagreement with this statement. A substantially high level of disagreement that channels for expressing student complaints are readily available. There is a correspondingly low level of agreement with this statement. High levels of disagreement that students generally know what’s happening on campus. Pooled Response Frequencies for Overall Quality of Administration Statement I seldom get the “run-around” when seeking help. Administrative personnel show concern for students. I generally know what’s happening on campus. Student policies and procedures are clear and well-publicized. Channels for expressing student complaints are readily available. Term DISAGREEMENT AGREEMENT F99 13% 67% W03 16% 63% F99 9% 74% W03 6% 75% F99 17% 62% W03 15% 61% F99 8% 80% W03 12% 67% F99 26% 39% W03 28% 39% Change in Disagreement Change in Agreement 3% -4% -3% 1% -2% -2% 4% -13% 2% -1% Table 3 230 Standard 6 Governance and Administration In addition, comparative data from the 1999 survey were assessed. Administrative units which offer services which showed a substantial increase in student satisfaction (i.e., 10% or more) have been formally commended for their efforts in making improvements to their operations Administrative units which show large declines in satisfaction (i.e., 5% or more) or large increases in dissatisfaction (i.e., 5% or greater) are considering how to reverse these undesirable trends. The average level of satisfaction for all services was 70%, which meets our expectations. The average level of dissatisfaction was 8% which also meets our expectations. Thus, we can confidently say we are providing our students with the quality administrative support they need. Results of Student Satisfaction Administrative service Satisfied Students Dissatisfied Students % % Rank STATUS SAT* DISSAT** 1 Registering for classes 78% 13 5% 25 78% 5% 2 Accessing your grades 84% 4 5% 26 84% 5% 3 Making grade changes 51% 33 11% 8 51% 11% 4 Petitioning for exceptions to university policy. 46% 36 20% 2 46% 20% 5 Adding or dropping classes. 84% 5 5% 27 84% 5% 6 Dealing with the Financial Aid Office 79% 11 6% 18 79% 6% 7 Dealing with the Scholarship Office. 72% 21 5% 24 72% 5% 8 Dealing with the Accounting Office. 82% 6 3% 35 82% 3% 9 Financial transactions at the Cashier’s Office. 88% 1 4% 30 88% 4% 10 Dealing with the Housing Office 66% 26 10% 11 66% 10% 11 Receiving academic or career advising 57% 32 19% 3 57% 19% 12 Getting counseling from the Counseling Center. 50% 35 13% 6 50% 13% * Satisfaction STATUS: . . . exceeds 80% . . . 66% to 80% . . . 50% to 66% . . . below 50% ** Disatisfaction STATUS: . . . less than 5% . . . 5% to 8% . . . 8% to 10% . . . above 10% Figure 3 Governance and Administration Standard 6 231 Results of Student Satisfaction (continued) Administrative service Satisfied Students Dissatisfied Students % % Rank STATUS SAT* DISSAT** 13 Receiving medical attention at the Student Health Center. 67% 24 14% 5 67% 14% 14 Dealing with campus police or other security personnel. 51% 34 18% 4 51% 18% 15 Dealing with the Dean of Students Office 65% 28 8% 16 65% 8% 16 Using the library. 82% 7 6% 22 82% 6% 17 Getting access to computers in the library. 66% 27 12% 7 66% 12% 19 Getting help from the Writing Center or Reading Center in the library. 73% 20 3% 33 73% 3% 20 Getting tutoring assistance. 79% 12 3% 36 79% 3% 21 Eating at the cafeteria. 67% 25 10% 12 67% 10% 22 Patronizing food serices at the MC (Nordic, Tomassito’s, Galley). 74% 19 6% 23 74% 6% 23 Dealing with the Bookstore. 80% 9 6% 21 80% 6% 24 Using the recreational facilities at the MC such as the bowling center, game room, and movie theatre. 76% 16 4% 31 76% 4% 25 Dealing with the Ticket Office. 77% 15 9% 14 77% 9% 26 Using PE clothing checkout and locker rooms. 59% 31 20% 1 59% 20% 27 Using athletic facilities at the Hart Building such as the swimming pool, Fitness Center, gyms, weight room, etc. 85% 2 5% 27 85% 5% 28 Patronizing the Outdoor Equipment Rental Center. 69% 23 1% 37 69% 1% * Satisfaction STATUS: . . . exceeds 80% . . . 66% to 80% . . . 50% to 66% . . . below 50% ** Disatisfaction STATUS: . . . less than 5% . . . 5% to 8% . . . 8% to 10% . . . above 10% Figure 3 232 Standard 6 Governance and Administration Results of Student Satisfaction (continued) Administrative service Satisfied Students Dissatisfied Students % % Rank STATUS SAT* DISSAT** 29 Using other athletic facilities on campus such as the ballfields, skating rinks, track, etc. 78% 14 6% 18 78% 6% 30 Participating in intramurals. 76% 17 8% 16 76% 8% 31 Participating in athletic events sponsored by the new Activities Program. 74% 18 3% 33 74% 3% 32 Participating in New Student Orientation 64% 28 2% 36 64% 2% 33 Dealing with the Student Employment Office. 59% 30 8% 14 59% 8% 34 Dealing with the Placement Center. 37% 37 10% 12 37% 10% 35 Dealing with the Internship Office 36% 38 10% 8 36% 10% 36 Getting tickets to activities and cultural events. 81% 8 4% 32 81% 4% 37 Using the BYU-Idaho web site to get information. 85% 3 4% 29 85% 4% 38 Using the Testing Center. 80% 10 6% 20 80% 6% OVERALL AVERAGE 70% 70% 8% * Satisfaction STATUS: . . . exceeds 80% . . . 66% to 80% . . . 50% to 66% . . . below 50% 8% ** Disatisfaction STATUS: . . . less than 5% . . . 5% to 8% . . . 8% to 10% . . . above 10% Figure 3 Governance and Administration Standard 6 233 234 Standard 6 Governance and Administration Standard 7 Finance Self-Study Finance 2004 Standard 7 235 236 Standard 7 Finance You need all the education you can get. The world will in large measure pay you what it thinks you are worth, and your worth will increase as you gain education and proficiency in your chosen field. You belong to a church that teaches the importance of education. You have a mandate from the Lord to educate your minds and your hearts and your hands. Gordon B. Hinckley President, The Church of Jesus Christ of Latter-day Saints Standard 7 Finance Standard 7 addresses the financial planning, resources, management, and development at BYU-Idaho and shows that these support the attainment of institutional mission and goals. Section 1.0 provides a description and analysis of fiscal affairs at BYU-Idaho. Section 2.0 provides an overview and appraisal of the work performed by the various organizations which oversee financial matters at BYU-Idaho 1.0 Finance This section describes financial planning, resources, management, and fund-raising activities of BYU-Idaho 1.1 Financial Planning BYU-Idaho’s Board of Trustees provides broad oversight to financial and budgetary matters. This oversight focuses principally upon five areas. First, the Board holds control over the total number of employees at the University, as measured by full-time equivalent (FTE) rather than headcount or position; any overall increase Finance in total FTE must receive Board approval. Second, the Board approves all new programs or major expansions of existing programs. Third, the Board maintains control over changes (additions, deletions, replacements, and major remodeling or improvements) to buildings and land utilized by the University. Fourth, the Board approves increases in tuition and fees as well as increases in overall salary, benefits, and other major expense categories. Fifth, the Board reviews and approves the annual budget. Beyond this level of broad guidance from the Board, the University has wide-ranging independence in directing its budgetary and financial affairs. BYU-Idaho enjoys great stability in being able to accurately project its major sources of revenue. This is primarily true for two reasons. First, the Board of Trustees has made an ongoing commitment of Church funds to support the University’s operational needs and to fully sustain its capital maintenance needs. Second, BYUIdaho experiences a high level of admissions requests, typically more than it can meet. These two factors are expected to continue well into the future. Capital project needs are addressed on a five-year master plan which is updated annually. BYU-Idaho has a capital needs analysis (CNA) process which projects Standard 7 237 capital maintenance needs for forty years into the future and anticipates capital improvement needs five years ahead. Information Technology Infrastructure (ITI) needs have a process similar to the CNA process which projects information technology needs four years ahead. Capital and operating equipment needs are reviewed and approved annually through the institution’s stewardship review process. Each of these systems is coordinated through high-level University committees and through President’s Council; these groups, in turn, have input from the various vice president councils. This assures a wide range of input so the University’s overall goals and objectives are properly addressed. The total budget, in accordance with direction from the Board, has a very limited distribution. It is confined to Church leaders designated by the Board, members of the President’s Council, and senior financial officers of the University. Sections of the budget are shared with others, as appropriate. The University’s only current debt, approved by the Board of Trustees, was incurred for the funding of major renovations of the men’s, women’s and married housing dorms and for adding a new fiber optic network. Additional loans have been approved by the Board of Trustees for the addition and remodel to the Manwaring Center and the construction of the family housing complex. All funds borrowed are loaned from the Church. These debts are and will be repaid on an installment loan basis by income generated from the University’s auxiliary operations. Revenues from the auxiliary operations are projected to be sufficient to meet the debt obligations without impairing their financial well-being. The Board of Trustees must approve all capital projects. Nonauxiliary capital projects are funded by appropriations from the Church. Auxiliary capital projects are funded either out of auxiliary fund reserves or from new debt approved by the Board. high number of admission requests. The general fund does not have any long-term debt. Funds needed for capital outlay projects and for operations are funded from student tuition revenues and appropriations from the Church. Auxiliary operations revenue is sufficient to meet both the short-term and long-term portions of their debt without adversely impacting any educational programs. BYI-Idaho has experienced an increase in net assets over the last five years and has not reported an accumulated deficit at the end of any of those years. Transfers among funds are all guided by policy, and where applicable, in accordance with donor restrictions. There are no interfund loans among the major funds except the plant fund, which borrows from the general fund on a short-term basis, pending reimbursement of construction costs from the Church. The Church has always been generous in its support of the University. The University recognizes the special nature of this support and returns any unspent funds to the Church. For many years, the University has returned surplus funds to the Church. The bulk of these returned funds come from individual departments, which underspend their budgets. In addition to government financial aid programs, BYUIdaho manages other sources of student aid including Church appropriated funds and donor-restricted funds available for scholarships and grants. These funds are administered through the Scholarship and Financial Aid Offices. General appropriated scholarship and grant funds are reviewed annually during the budget process. Consideration is given to changes in tuition rates and the current enrollment cap in determining the amount of funding for scholarships and grants. Donor-restricted scholarships and grants are assigned to a specific individual in the Scholarship or Financial Aid Office. BYU-Idaho is affiliated with The Church of Jesus Christ of Latter-day Saints. For the fiscal year ended December 31, 2002, the Church funded approximately 72 percent of the University’s nonauxiliary operations. Church support has been consistent and generous. Scholarships are reviewed on a regular basis to determine funding levels and to ensure that funds are used in accordance with donor wishes and policies of the University. The process is overseen by a scholarship review committee which consists of the Advancement Vice President (Chair), Director of Admissions and Scholarships, Academic Vice President, Student Life Vice President, Director of Financial Services, Assistant Director of Admissions and Scholarships, and Coordinator of Scholarships. As noted above, BYU-Idaho enjoys great stability in its major sources of revenue: Church appropriations and student tuition and fee revenues as a result of a General fund revenues include appropriations from the Church, student tuition and fees, and other miscellaneous amounts of income including investment, 1.2 238 Adequacy of Financial Resources Standard 7 Finance rental, and miscellaneous fees income. Student tuition and fee income has been steady and consistent. Any sizable change in student tuition or fees income would be adjusted through the amount appropriated from the Church, leaving the University a steady and consistent stream of income to meet expenditures. Unexpected large changes in expenditures, such as a change in the University’s retirement plan contribution amount would result in an offsetting increase in the amount appropriated from the Church. Auxiliary and service operations of the University each maintain their own fund balances that have accumulated sufficient reserves over the years to meet debt, capital projects, and equipment outlays. Fund balances are also sufficient to meet unexpected fluctuations in operating revenues and expenses. Auxiliary and service operations debt is small compared with the size of their operations. The University maintains statistical records, which measure income per FTE Student, appropriation per FTE student, and appropriation per student credit hour. These statistical figures are reviewed and studied in the budget planning and preparation process. The general fund receives its revenue for supporting the University’s educational programs either from student tuition and fee revenues or from Church appropriations. Some student tuition revenue and Church appropriation funds are used to supplement the incomes of the University’s service auxiliaries. However, neither the service nor the auxiliaries’ revenues are used to support general operations or any educational programs. 1.3 Financial Management The President of BYU-Idaho meets regularly with the full Board of Trustees and the Board’s Executive Committee in the last half of the month. These meetings routinely include financial review and reporting. The Board reviews the complete institutional budget annually. Other financial matters, including capital projects, have full opportunity to be brought before the Board as necessary. The Administrative Vice President, who reports to the President, is responsible for all financial and business functions of the University. All income and expenditures of the University from whatever source, including all activity in the general fund, auxiliary funds, plant fund, unrestricted contributions, restricted contributions, and endowment funds are included in the University’s budgeting, planning, accounting, and auditing processes. Figure 1 presents the organizational structure of all administrative and financial functions at BYU-Idaho. Those reporting to the Administrative Vice President include the Budget Officer, Internal Auditor, Director of Physical Plant, Director of Financial Services, Safety Officer, and Director of Personnel Services. In addition, the Administrative Vice President gives direction to the Manager of Purchasing, who is an employee of the Church rather than of BYU-Idaho. Each director and manager has adequate experience and qualified staff to effectively carry out the duties and responsibilities assigned. Organizational Structure of Administration Vice President Administration James R. Smyth Internal Auditor Brian Wright Budget Officer Larry Rigby Director Physical Plan Charles Andersen Safety Officer Kyle Williams Director Financial Services Russel Benedict Director Personnel Services Carla Ricks Manager Purchasing Darin Lee _________________________________________________________________________________________________ Figure 1 Finance Standard 7 239 The University’s Scholarship and Financial Aid Offices control all scholarship funds and grants, regardless of source. Any of the very few loans that are made to students are short-term in nature and are handled and controlled by the Accounting Department. Student employment is controlled through the Student Employment Office. Cash and investment management policies and procedures receive oversight from the Church Educational System Investment Oversight Working Committee under the direction of the Church Educational System Investment Oversight Committee as directed by the BYUIdaho Board of Trustees. This committee approves the BYU-Idaho Investment Committee Charter, general policies and procedures, and reviews performance. The Investment Oversight Working Committee consists of members from the administration of the Church Education System (CES) and investment and financial administrators from BYU-Provo, BYU-Idaho, BYU-Hawaii, LDS Business College, and the Church Investment Office. This committee generally meets semiannually. The day-to-day administration of investments is under the direction of BYU-Idaho Financial Services as directed by the policies and procedures and the BYU-Idaho Investment Committee. The BYU-Idaho Investment Committee consists of the Administrative Vice President, the Director of Financial Services, a Department of Business Management faculty member, and a member of the community. The President is an ex-officio member of the committee and receives copies of minutes. BYU-Idaho’s accounting system is under the direction of the Director of Financial Services, a CPA with fourteen years experience at BYU-Idaho and more than fourteen years prior experience in public accounting and industry. The accounting system is maintained in accordance with generally accepted accounting principles. Based on recommendations of the Church Audit Department and CES Audit Committee, the Board of Trustees selects an independent auditing firm to audit BYUIdaho’s annual financial reports. Audit fees are paid by the Church Audit Department. Copies of the annual audit and management reports are provided to the Board of Trustees, the Church Audit Department, and the CES Audit Committee. PricewaterhouseCoopers (PWC) is the current independent auditor of the University. The auditors perform the audit in accordance with generally accepted auditing standards and issue a management letter when deemed necessary. Recent audit reports and management letters are available for review at the office of the Director of Financial Services. 240 Standard 7 The University participates in Title IV funding in the form of Pell grants and Guaranteed Student Loans. Title IV funds are audited in conjunction with the A133 compliance audit. All other specific programs not subject to the above-mentioned audit are included within the unlimited scope of review granted to PWC when performing the financial statement audit. The specific programs reviewed and the depth of review are left to the professional judgment of the independent auditors. In conjunction with both the A-133 compliance audit and the financial statement audit, a management letter is issued when deemed necessary. The University has a full-time internal auditor on staff. The auditor documents the accounting practices of each audited department and then ensures that these practices comply with prudent business practices and the appropriate Policies and Procedures. Exceptions are brought to the attention of management through the issuance of audit reports. Internal and external audit reports are available upon request. The Director of Financial Services reviews the annual management letter, if any, and makes assignments to conform to the recommendations of the auditors. Decisions not to conform to specific recommendations are discussed and approved by the Administrative Vice President. 1.4 Fundraising and Development All fund-raising activities comply with the LDS Foundation Handbook: A Guide to Policies and Procedures manual. The Gift Review Committee of the Church of Jesus Christ of Latter-day Saints reviews all gifts. Compliance with the above is subject to periodic audits by auditors from the Church of Jesus Christ of Latterday Saints, who are responsible for reviewing activities of the Church and the LDS Foundation. This review helps ensure compliance with institutional policies and governmental requirements. BYU-Idaho also complies with the Uniform Management of Institutional Funds Act, which addresses institutional funds within the State of Idaho. All five individuals assigned to raise funds for the University (employees of LDS Foundation) are certified with the designation of Certified Fund Raising Executive (CFRE). Initial certification involves passing an exhaustive test and having a minimum of five years experience in developmental activities. Recertification is required every three years. Each CFRE subscribes to a document called the Code of Ethics and Professional Practices, which helps ensure professional and ethical fund-raising practices in behalf of the University. Finance Endowment funds are administered by the Director of Financial Services as prescribed by law and in accordance with instructions from the donor. Complete files are maintained which contain donor information and instructions. In addition, segregated accounts are maintained to insure proper accounting and use of each gift. Deseret Trust Company, a corporate fiduciary, controlled by the Church, administers the majority life income funds of the University as prescribed by law and donor instructions. BYU-Idaho does not have any relationship with any foundation that bears its name, nor does the University have any relationships with any foundation that has as its major purpose, the raising of funds for the University. The LDS Foundation (LDSF) is not a foundation in the sense of a 501(c)(3) corporation as defined by the Internal Revenue Code, but is the umbrella division within the Corporation of the Presiding Bishop of the Church of Jesus Christ of Latter-day Saints designated to raise funds for selected divisions/affiliates of The Church of Jesus Christ of Latter-day Saints (approximately 14) to which BYU-Idaho belongs. Five employees of LDSF are assigned to raise funds for BYU-Idaho. The relationship between LDSF and BYU-Idaho is defined in the LDS Foundation Handbook: A Guide to Policies and Procedures manual. The focus of LDSF fund-raising and philanthropic support for BYU-Idaho is in the four areas authorized The Board of Trustees (see section 3.1 of Standard 6). 2.0 Analysis and Appraisal of BYU-Idaho Administrative and Financial Organizations Financial Services directs cashiering, investment management, risk management, stores and receiving, mail services and financial and management reporting. Financial Services relies on centralized data-processing systems developed and maintained by Centralized Data Services for management and distribution of financial and accounting services. Financial systems have been designed under the direction of Financial Services with a focus on the elimination of redundant data entry, utilization of the web and optimization of employee performance. The University has been very successful in this endeavor, using a single, centralized database for all administrative functions of the University. General policies and procedures for financial activities are maintained by Financial Services and are available to employees on the Internet. These policies direct the campus in all financial matters and expand on general financial policies of the University. In addition, written procedures are maintained for department use for positions within Financial Services. Policies and procedures are updated from time to time to reflect a changing environment. In 2003, Financial Services developed and implemented web-based training for campus account stewards via Blackboard. Significant Changes No recommendations were made during the last accreditation study relative to Financial Services. However, a significant number of improvements have been designed under the direction of Financial Services and programmed by the Application Development group during the past five years, a time that has seen a significant increase in enrollment and government regulation. • This section presents an assessment of the administration units which provide financial services. It presents a description, significant changes, and an analysis and appraisal of the Financial Services Office, Budget Office, Personnel Office, Internal Audit, Purchasing, and Office of Safety and Fire Protection. A self-study conducted by the Physical Plant is contained in Standard 8. 2.1 Financial Services Purposes and Description Financial Services is responsible for all centralized accounting functions including general ledger, accounts payable, payroll, and accounts receivable. In addition, Finance • • The general ledger/financial reporting system was changed to a web based application that allows account stewards to review and compare current, prior year, budget and encumbrance balances. The application allows drill-down into the detail posted to the accounts and selection of any period residing on the system, which currently includes data back to 1996. The accounts receivable system has been modified to allow students to access their information and make payments on the web. As part of the modification, the system of tuition and fee assessment and refunding was enhanced to improve functionality and dependability. The student insurance system was also rewritten to allow students to self-administer their insurance status by allowing enrollment, changing status and adding dependents on the web. Standard 7 241 The payroll system was modified to eliminate paper notifications and to create electronic notification, timekeeping and time–and-attendance input. Just-in-time electronic financial aid processing was also added which allows same-day posting of Pell and Stafford loans to student accounts A web-based satellite entry system to the general ledger/accounts receivable system was created, which allows departments to input charges to students into the general journal file for posting. (Subject to review.) The system allows selection of the student based on name and partial student ID number and includes computation of sales tax where applicable. A web-based authorization system was created that allows account stewards to authorize others to view their accounts and authorize and limit the disbursement of funds by other employees. A web-based training and testing program on Financial Services policies and procedures was implemented. It requires successful completion by certain employees who have account stewardship. • • • • • Projects currently under way or planned by Financial Services include: Moving from credit card payment on the web to ACH payments. Enhancing the cashiering system to improve functionality. • • Analysis and Appraisal Financial Services is meeting its stated mission. Customers are provided with timely, useful information. Financial reports comparing actual expenses to budget are available to the various units on campus on the web. The reports include actual expenditures for the current month, current year-to-date, and prior year-to-date. They also include budgets, encumbrances, and remaining balances available, all by natural classification. The format of reports varies based upon the needs of the users. The web-based system allows the user to drill down and review the detail of actual transactions, budget transactions and encumbrances. The user may select the month and year of the report they desire to review including the current open month. Most transactions are posted real time, as a result the current month report will contain most transactions that have occurred to date. The months are generally completed and closed within seven days of month-end. Other processing, such as payments on accounts receivable, is done on-line, real-time. A transaction completed at the Cashiers Office or on the web is posted imme- 242 Standard 7 diately to the accounts receivable system, as are all financial aid, tuition and fees, meal contracts, and other campus charges through the Bookstore, Health Center, Housing, and other campus departments. This information is available to students and others through the Accounting Office, Cashier’s Office, and on the Internet. Financial Services will continue to upgrade systems and services as technology and resources permit. Financial Services is committed to continuing professional education of staff to enhance skills and maintain touch with changes in higher education finance and accounting. Employees in Financial Services average over ten years of experience and have proven to be effective and efficient in their work. The number of employees has stayed constant over the last ten years in spite of the considerable growth due to constant innovation and support from information technology. In addition, a management letter has not been issued by the independent auditors for the audit years 2001 and 2002 because of the absence of any significant finding. 2.2 Budget Office Purposes and Description The Budget Office is directly responsible for compiling the University’s annual budget and for developing effective and efficient budget-planning methods. The Budget Officer reports to the Administrative Vice President and is assisted by personnel from various departments during the budget planning and preparation process. The Budget Officer provides leadership in reviewing and supporting a system of budget control, and carries out a process of analyzing and reporting authorized budgets versus actual performance. Regular reviews are performed to ensure that funds are being used as authorized and to assist various department heads with their budget-related needs and responsibilities. The Budget Office also coordinates budget activities among the University’s operating units and is responsible for ensuring that a fair and rational budget process prevails across campus. Budget preparation begins in February with the Budget Committee meeting to make strategic budget decisions for use in preparing the coming year’s budget. The Budget Committee reviews the budget preparation timeline, sets budget guidelines for departments, determines student wage rate increases, and recommends tuition increases for CES approval. Budgets are prepared and submitted by each department within established guidelines. Budget requests that cannot be met out of continuing Finance budgets are brought into a budget hearing process for review and consideration. At the conclusion of the budget hearing process, after all the budget-related issues have been considered, the Budget Committee decides which budget issues can be met and how best to fit them in to the University’s budget. Significant Changes The Budget Office was created in April 1995, combining all existing and many new budget-related functions. At about that same time a Budget Committee was organized that consists of the President, the four Vice Presidents, Director of Personnel Services, Assistant Academic Vice President, the Budget Officer, and the Director of Financial Services. The Budget Committee is responsible for making all strategic, budget-related decisions. The formation of the Budget Office enabled the University to place a greater emphasis on the budgeting, planning, and preparation process and to meet the growing budget analysis and reporting demands made by the CES and the Church Budget Office. Analysis and Appraisal The formation of the Budget Office and the Budget Committee has strengthened the overall budget planning and preparation process. It has improved the effective and efficient use of budget resources, which allows the University to do more with existing resources. 2.3 Internal Audit Purposes and Description One full-time employee staffs the Internal Audit department. The internal auditor reports to both the CES Director of Auditing and the University’s Management Advisory Committee. The Management Advisory Committee is composed of the President’s Council (the President and four Vice Presidents), and the Internal Auditor. The University President chairs the Management Advisory Committee. Internal Audit is independent of the various areas that are subject to review and has no direct responsibility over operations that are audited. Internal Audit has authority to audit all areas of the University and has full and complete access to any records, physical properties, and personnel relevant to the performance of an audit. In an effort to remain independent and to provide oversight to the University as a whole, Internal Audit Finance has been granted free and unlimited access to proper CES levels. This access is available through the CES Director of Auditing, the CES Audit Committee, or the Commissioner’s Office through the commissioner himself, or through the administrator of Budget and Finance. Any matters within the scope of the audit function may be communicated to any of these levels, particularly if Internal Audit feels items reported or reportable to executive management have not been properly addressed or if issues would be more appropriately addressed at the CES level. In addition to functional audits and departmental reviews, Internal Audit assists the external auditors with the University’s annual financial statement audit. Assistance is also given with the annual A-133 financial aid compliance audit. Significant Changes No recommendations from the most recent accreditation process have been made concerning the internal audit function. However, other changes have been implemented to strengthen the internal audit function. They are: 1. Formation of a CES Audit Group The Commissioner’s Office has formed a CES Audit Group, appointing a Director of Auditing to oversee the functions and activities of the group. The group consists of Internal Auditors from the four institutions of higher education with CES. The University’s Internal Auditor has a functional reporting line to the Director of Auditing. The group’s purpose is to assist in the coordination of audit activities, risk assessment, and planning of audit resources at all four institutions. Audit resources may be shared amongst the four institutions, as appropriate, to accommodate particular audit needs or timing. 2. Institute of Internal Auditors Standards Update Review The Institute of Internal Auditors recently revised and updated the Standards for the Professional Practice of Internal Auditing. The Internal Auditor, in conjunction with the CES Audit Group, is currently reviewing the department’s Audit Charter and practices to ensure compliance with the updated standards. Some revision to the Audit Charter and the department’s policies and procedures is expected, and will likely be completed during 2003. Standard 7 243 Analysis and Appraisal In all of its activities, Internal Audit is to adhere to the Standards for the Professional Practice of Internal Auditing and the Code of Ethics adopted by the Institute of Internal Auditors. Good rapport exists between Internal Audit and auditees. Audit reports are well-written and supported. Audits include a closing conference and an opportunity for the auditee to review a draft of the report (inclusive of their responses to the findings) prior to its final release. Internal Audit, as measured by its mission statement and audit charter adds a dimension of checks and balances to the operations of the University. 2.4 Personnel Purposes and Description Personnel Services is responsible for (1) institutional policies and procedures; (2) staff and administrative recruitment services; (3) job descriptions and evaluations; (4) salary administration for staff and administrators; (5) benefit programs; (6) training; and (7) counseling with managers and employees on policies, work-related issues, etc. Personnel Services has six full-time employees and two student employees: Positions include: Director, Employment Specialist, Compensation Specialist, Training Specialist, Benefits Specialist, Personnel Assistant, and student receptionists/secretaries. The director and training specialist have master’s degrees; the employment and compensation specialists have bachelor degrees; the personnel assistant has an associate degree and is working toward a bachelor’s degree; the benefits specialist has extensive experience. The office provides services to approximately 1,150 faculty, administrative, and staff employees (varies slightly depending on number of part-time faculty). We view ourselves as a service function to the University in accomplishing personnel-related tasks. Significant Changes Employee Advisory Council: An employee advisory council of staff, administrative, faculty, and student employee representatives was established in February 2003. Their charter includes giving input for employee functions on campus, service awards, exemplary employee awards, training needs, policies, etc. The council president provides council recommendations and reports to the President’s Council. 244 Standard 7 Reinstatement of Position: A new employee was hired in May 2002 to coordinate the job description and evaluation process, work with compensation issues, etc. The former employee moved to another area in February 1995 and had not been replaced. Increase in Employee Numbers: In 1999, when the last self-study was completed, the total number of employees was 907. With the move to university status, employee numbers are increasing with 1,010 in 2002, and it is expected by 2005 to employ over 1,100. In addition, there are around 75-100 part-time faculty members, depending on needs. The Personnel Office has been able to streamline many functions to serve more needs with no increase in staff. Web Page: A web page was set up to provide employee access to policies and procedures and a variety of other personnel-related information. Job Advertising: Job openings are now advertised through the Internet in addition to the job line and other media sources improving the candidate pool for job openings. Analysis and Appraisal Personnel Services is meeting its stated mission. Following the announcement to move to university status, all personnel-related policies were reviewed to determine what impact this change would have, and appropriate updates have been made. The level of service provided for administrative and staff recruitment has significantly improved. The employment specialist does broad advertising of open positions and screens all job applicants which is a great help to the hiring units. She ensures the interview and hiring process is fair and results in the hiring of well-qualified employees. All new employees receive a one-on-one orientation of the University policies and benefits that affect them. Many job descriptions are being rewritten to reflect organization realignments and changes in job responsibilities resulting from the change to university status. This process is expected to continue for some time as organizational refinements occur. Job descriptions are prepared and evaluated by the organizational unit as much as possible to ensure appropriate placement of job levels and salary ranges within the unit, as well as providing appropriate comparisons with other organizational units within the University. Finance Salary ranges are based on market comparisons. The Personnel Office participates annually in several salary surveys to keep pay ranges current with the market including: (1) College and University Personnel Association for Human Resources (CUPA-HR) survey for administrative positions; (2) CUPA-HR survey for midlevel administrative/professional positions; (3) Idaho Cross-Industry Salary and Benefits survey; and (4) Idaho Occupational Employment and Wage Survey. Salary increase percentage guidelines are established annually by the Board of Trustees during the budget process. Health care, dental care, retirement, and savings plan benefits are provided through Deseret Mutual Benefits Association (DMBA), a trust company established to cover corporations of The Church of Jesus Christ of Latter-day Saints. As a member of the DMBA employee advisory committee, the Personnel Office provides input regarding benefits. TIAA-CREF also provides savings plans to the University. The benefits specialist serves as the liaison between the University and these organizations to keep employees updated on their benefits. Training is provided on a regular basis for (1) University policies and procedures; (2) essential employment laws and supervisory topics; (3) personal improvement and professional development; and (4) BYU-Idaho mission and guiding principles. All new employees attend training on the mission and guiding principles during the first few weeks of employment. Opportunities for employees to further their education utilizing their tuition waiver benefit at BYU-Idaho (up to six credits/semester) or the professional development program for advanced degrees are implemented through the Personnel Office. The professional development fund allows employees to take leaves with partial compensation to work on advanced degrees. 2.5 PTMS has the responsibility to manage supplier relations; perform auditing of purchases; provide requesters/ travelers with product, service, and contract information; assist accounting with billing/payment problems; manage product returns; resolve warranty/maintenance problems; and oversee on-line ticket and reporting management. PTMS manages surplus sales and disposal, and chairs the campus recycling committee. Purchasing processes requisitions and orders. It also creates and manages blanket order agreements. The staff consists of nine (9) full-time employees and one part-time employee. This includes two people hired in the Travel Office and one hired in January of 2003 in the Purchasing Office. The full-time employees are hired and paid by the LDS Church. The combined work-related purchasing experience of the four “exempt” staff member averages 14 years per employee. The combined work-related purchasing experience of the three “non-exempt” staff averages 13 years per employee. Travel personnel average 15 years experience per employee. Significant Changes Several important improvements in the services provided to the University have been implemented recently including: • The introduction of a Travel Office located on campus. This service has allowed University travelers a direct contact with someone in Rexburg who understands the campus culture, while still utilizing the resources of the Church. Also, Agents from the Travel office provide individual attention through one-on-one meetings or by participating in planning meetings to give instruction and counsel related to travel preparations and industry issues. • Purchasing’s increased involvement in the total acquisition process at BYU-Idaho. Attendance at meetings involving building projects, utilization of a project tracking system, a weekly internal project status-review meeting and the hiring of an additional person to the Purchasing team have improved our ability to provide necessary support while the institution transitions to a University. • Increased use of contracts established by The Church or BYU-Idaho PTMS. Departments now Purchasing and Travel Management Services (PTMS) Purposes and Description PTMS’s mission is to provide high-quality procurement and travel services to the campus community in a costeffective, timely and efficient manner, while maintaining high standards of integrity. PTMS administers the acquisition process through the policies and procedures set forth by the LDS Church and by BYU-Idaho. PTMS takes advantage of the LDS Church’s international purchasing and travel experience and resources, but realizes these resources must be adapted to fit the needs of Finance BYU-Idaho. Through its management of the purchasing and travel process, PTMS allows the University faculty and staff to dedicate their time to the functions they were hired to perform. Standard 7 245 do more of their own purchasing on line instead of having PTMS process every order. In addition to increased utilization of purchasing cards, on-line ordering has simplified the purchasing process and expedited the creation of orders and delivery of goods. The Surplus Sales program was improved to allow departments and individuals better access to surplus items. Surplus Sales lists are now available on the web. Individuals from various parts of the country and even internationally have tied into our information and purchased surplus items. • Analysis and Appraisal Success in PTMS is measured by customer (department) satisfaction. PTMS personnel visit departments to understand their needs and to monitor customer satisfaction. Department comments are reviewed and areas of concern are addressed in order to improve our services. A customer service survey will identify areas where customer satisfaction can improve. PTMS reviews all requisitions to identify the items required, the time frame for delivery and the potential savings. Small orders are reviewed to determine whether processes can be improved and lead times shortened by using blanket orders, purchasing cards, or on-line ordering. Based upon projected dollar level and commodity types, requests are reviewed to see whether purchasing agents or purchasing clerks should process the orders. Weekly, buyers review outstanding orders and back orders and update departments on order status. Buyers attend department staff meetings to provide support and to be proactive in identifying upcoming needs. Requests for travel are separated between corporate and group travel although there is significant overlapping because there are only two individuals and they provide backup support for one another. Another measure of effectiveness is the involvement in value-added type purchases with departments. In the last five years, purchase order dollar volume has increased by almost 25%. Purchasing card utilization number has doubled. Coupling this information with ongoing and increased involvement in major construction and remodeling contracts, the purchases of a new natural gas boiler, a “one card” system, a six-color press, increased bandwidth, the Ruffatti organ console, a new copier agreement, the furnishing of the new Hinckley building, and the owner-provided items for the remodel of the McKay Library, the Hart Fitness Center, and the Austin 2nd floor demonstrate an increased trust given to our organization. 246 Standard 7 The University’s iSeries System (formerly AS400) provides Purchasing with an excellent tool for assessing its operations. It allows tracking of dollars spent on purchase orders, hand checks, and blanket orders. Other reports track number of requisitions received, number of purchase orders created, dollars spent per buyer, dollars saved on each purchase, processing time required to create and issue a purchase order, and other useful information. These reports helping to monitor workload and time spent were influential in the decision to hire additional personnel. Though PTMS is meeting its stated mission and goals, there are several areas of concern: • • • • • • Increasing involvement in major areas of campus growth makes it difficult to give equal, sometimes adequate, time to every project, particularly when emergency orders, and projects with short lead times arise. Some departments do not comply with purchasing policies and procedures. The organizational responsibility to both LDS Church and the University administration is sometimes difficult. Reacting to the pace of technological change is an ongoing challenge. Effective utilization of electronic tools will continue to be an issue for providing the best services and price to travelers. The unstable nature of the airline industry and the problems with national security may affect the amount of travel in the future. To address these areas of concern, an additional Buyer has been hired, utilization of on-line ordering is advancing, yearly training will be expanded, increased up-front involvement in technology purchases is occurring and tools being researched by BYU or the Church may beused to improve the travel services provided, or systems will be developed internally. 2.6 Office of Safety and Fire Protection Purposes and Description The Office of Safety and Fire Protection provides oversight, consultation, and training with respect to fire detection and protection, student and occupational safety and health, environmental protection and hazardous materials management. The protection of persons from fire, accidental injury and health hazards along with the Finance prevention of property damage and the promotion of compliance with federal, state, and local safety regulations are the principle objectives of the office. The Office of Safety and Fire Protection is staffed with two full-time safety professionals and three part-time student technicians. The Fire Protection Officer is responsible for monitoring the functionality and adequacy of fire detection, notification and suppression systems on campus. The officer is also responsible for assisting with the implementation of institutional emergency preparedness and disaster response procedures, and conducts campus inspections and promotes compliance with fire code, OSHA and other safety regulations. Fire safety and disaster response training to students, faculty and staff personnel are provided through this office. The Safety Officer is responsible for monitoring student and occupational health and safety for the management and disposal of hazardous materials, and conducts campus inspections and recommends safety improvements. The officer also conducts incident investigations and consults with faculty, staff and administrators on OSHA and EPA regulatory compliance issues, and develops and recommends institutional safety policies and provides required safety training to pertinent personnel. Three student employees conduct monthly fire extinguisher and safety inspections and assist with MSDS hazard communication under the supervision of the Fire Protection Officer. Office personnel work in harmony with the University Police Department, the Rexburg Fire Department, the University Safety Committee and other University and governmental departments in coordinating efforts to promote optimal safety on campus. Individual offices are located in the Physical Plant Building and in Rigby Hall. Although safety personnel do not have a central office with secretarial support, they can be contacted through the University Police Communications Center 24 hours a day. Significant Changes The Office of Safety and Fire Protection was moved from direct organizational affiliation with the University Police Department and was established as a separate operational entity under the Administrative Vice President. In March 2001 a full-time Fire Protection Officer position was added to the Safety Office. These adjustments facilitated more effective communication between personnel of the Safety, Risk Management, Human Resources, Auditing and Physical Plant entities of the University. Finance Since 1997 transition from a paper to an electronic safety manual has been completed with specific safety training programs having been included. All students, faculty and staff have access to all safety policies, procedures and training programs through the main University internet web page. As the University enrollment expands and additional physical facilities are built over the next five years, it is possible that the workload of the Safety Office will increase to the point of needing additional personnel. The remodel and expansion of laboratories will result in the generation of greater quantities of regulated wastes. The fire protection systems associated with additional facilities will tax existing inspection and testing capabilities. Increased numbers of students, faculty and staff personnel will inevitably result in more accidental injuries and an increase in investigative activity and documentation. The possible eventual need for a Hazardous Materials Management Officer, an Office Manager and additional office space are continuously being studied. Analysis and Appraisal The performance of the Office of Safety and Fire Protection is monitored directly by the Administrative Vice President of the University and indirectly by the Risk Management Department of the Church, the BYU-Provo Department of Risk Management and Safety, a designated Factory Mutual Global Insurance representative and the Rexburg Fire Marshal. Annual and periodic safety inspections of the BYU-Idaho campus are conducted by these various entities and recommendations are implemented to the extent that resources permit. All University facilities are equipped with fire detection and notification systems. All have portable fire extinguishers installed according to established regulations. Approximately 50% of campus buildings are protected with fire sprinkler systems and plans have been developed for the installation of sprinkler systems in additional buildings as resources become available. During 2001, personnel from the Idaho Department of Environmental Quality conducted an unscheduled inspection of the campus with respect to hazardous materials management and waste disposal. Under the regulations governing a conditionally exempt small quantity hazardous waste generator, no significant noncompliance issues were observed and no enforcement action was taken. Safety training programs required by OSHA are available to all pertinent personnel through scheduled classroom training seminars or an electronic training format Standard 7 247 for individual access. Emergency building coordinators have been selected for all occupied University buildings and they have been trained with respect to their responsibilities. Although safety information is accessible to all students, faculty and staff via the University internet web page, evidence indicates that a limited number of persons have taken advantage of the available resources. An endeavor to achieve greater awareness of safety policies among the campus community will be a continuing objective of the Safety Office. Safety Office personnel conduct inspections, identify potential safety issues and recommend corrective measures to appropriate supervisory or management personnel. Enforcement of safety regulations is the responsibility of the various unit supervisors and administrators within the organizational structure of the University. The University relies heavily on voluntary compliance with safety regulations and the absence of specific internal enforcement mechanism limits. Employees of the Safety Office have no direct enforcement authority and do not impose sanctions when incidents of regulatory noncompliance are observed. 248 Standard 7 Finance Standard 8 Physical Resources Self-Study Physical Resources 2004 Standard 8 249 250 Standard 8 Physical Resources We will depend more upon inspiration and perspiration to make improvements than upon buildings and equipment. Henry B. Eyring Commissioner, Church Educational System, The Church of Jesus Christ of Latter-day Saints Standard 8 Physical Resources Standard 8 describes and assesses BYU-Idaho physical facilities and resources. Section 1.0 describes and appraises physical resources. Section 2.0 provides a description and analysis of the Physical Plant organization. 1.0 Physical Resources This section provides an assessment of the instructional and support facilities, equipment and materials, and physical resource planning. 1.1 Instructional and Support Facilities The physical facilities of BYU-Idaho support its mission both in the way the grounds and facilities have been constructed and the way in which they are maintained. Table 1 provides a listing of the principal physical facilities, the year in which they were constructed, the year(s) in which they underwent significant remodeling, and their usable square footage. The recent completion of the Gordon B. Hinckley Building in 2002 not only added 53,000 square feet to campus facilities but also provided an important visual representation of the spiritual and educational purposes of BYU-Idaho. The completion of the Jacob Spori Building, the Mark Austin Technol- Physical Resources ogy and Engineering Building addition and the Ezra T. Benson Building addition in 2003 has added over 92,000 square feet to campus facilities making the transition to a University possible by handling the increased enrollment and program demands. The manner in which the facilities and grounds are utilized and maintained reflects the commitment held by BYU-Idaho to its mission. Physical facilities located away from the primary campus are appropriate to their purposes and help to provide students many different kinds of learning experiences while at BYU-Idaho. Physical facilities located away from the primary campus include the: • Livestock Center, located on 140 acres nine miles west of Rexburg, includes 21 buildings, sheds and pens covering approximately 104,000 square feet. The Livestock Center is part of the Agriculture program. • Badger Creek Outdoor Learning Facility, located on 160 acres in scenic Teton Valley, Idaho, includes four buildings covering 5,700 square feet. It is used by many different departments to provide a variety of outdoor learning experiences. • Island Park Natural Science Center, located on 38 acres in Island Park, Idaho, includes an 11,000 square foot lodge, a 1,500 square foot botany Standard 8 251 Square Footage and Construction Date of Primary BYU-Idaho Facilities Facility* Date Constructed/ Remodeled Assignable Square Footage Oscar A. Kirkham Building 1956/81 37,619 John L. Clarke Building 1972/93 48,428 Joseph Fielding Smith Building 1967 42,953 Smith Annex 1989 3,633 Spencer W. Kimball Student and Administrative Services Building 1999 44,552 Radio/Graphic Services Building 2000 2,550 Gordon B. Hinckley Multi-Purpose Building 2002 30,925 Jacob Spori Building 2003 24,520 Eliza R. Snow Performing Arts Building 1980 43,762 1962/87 47,776 1976/89/92/01 96,623 1966/79 88,652 1997 34,971 1974/79/83/88/03 68,941 Agricultural Engineering Building 1978/93 14,729 John Hart Physical Education Building 1969/79 132,449 1969/94/03 60,047 1997 2,864 1979/1985 35,316 1979/02 13,270 George S. Romney Building David O. McKay Library Hyrum Manwaring Student Center John Taylor Building Ezra Taft Benson Agricultural and Biological Sciences Building Mark Austin Technology & Engineering Building Construction Management Building BYU-Idaho Livestock Center Arena and Classrooms Outdoor Learning Center (Badger Creek) Lodges TOTAL 874,580 * Excludes dorms, physical plant buildings, athletic areas, and auxiliary services. Table 1 252 Standard 8 Physical Resources lab, and a garage. Over the past three years, this property was renovated, including a new roof and construction of laboratory space for students in the Natural Sciences division. • Henry’s Fork Outdoor Learning Center, located on 110 acres, is next to the Livestock Center and where the Teton River and Henry’s Fork River come together. This property will be used by the activities program and different departments to provide a variety of outdoor learning experiences. The University uses several other small facilities owned and operated by various off-campus organizations: They include: • Boys Ranch is used by BYU-Idaho’s Teton Leadership and Service Center for providing leadership training for University students and employees. The University is given free use of the facility. The lodge is located in the scenic Teton Valley and is available for use by the University during the fall and winter months. • Quick Water Ranch is used by BYU-Idaho’s Teton Leadership and Service Center for providing leadership training for University students and employees. The University is given free use of the facility. The lodge is located in the scenic Teton Valley and is available for use by the University during the fall and winter months • Rexburg 4th & 15th Ward Chapels, located across the street from the Kirkham Building, is used by the Division of Fine Arts because of limited space in the Snow building. • Showtime Office Building is leased by the University’s Sound Alliance group because of limited space in the Snow building. • Art Annex Building is located on Main Street in Rexburg and is leased by the University and currently is used by the Alumni Office. The Physical Plant is responsible for custodial operations, grounds maintenance, facility maintenance, utilities system maintenance, and contract supervision of capital repairs. However, the Housing Office and Manwaring Center supervise their own custodial staffs. The Physical Plant also administers the capital needs annual inspections that assess the condition of all facilities and recommends budget requests for capital repairs. The Board of Trustees provides adequate funds to ensure a high level of facility maintenance and capital repair. There is no significant backlog of deferred maintenance. Physical Resources 1.2 Equipment and Materials The University’s capital equipment funds are provided by the Church and are sufficient to meet the University’s equipment needs. During the budget preparation process, each department is asked to review with their department chairman or supervisor their capital equipment needs. Equipment requests are then prioritized and forwarded to the appropriate vice president. The University has been successful in funding most equipment requests deemed important by the departments. The University’s capital equipment is bar coded, and entered into a fixed-asset system database when received. The system stores a variety of information about each asset including the date of purchase, cost, location, serial number, asset description, and the responsible department. The database is updated regularly using an automated bar code inventory process, which ties each capital asset on campus back to the inventory system. The University’s equipment is well maintained by qualified personnel. The BYU-Idaho Safety Office and Fire Protection monitors the acquisitions, storage, use and disposal of hazardous materials used by various University entities. The Uniform Fire Code along with applicable OSHA and EPA regulations are considered the standards for hazardous materials management. The University electronic safety manual includes chemical hygiene, hazard communication, emergency action, fire prevention, hazardous waste operations and emergency response plans that provide safety instructions and procedures for all University personnel who deal with hazardous materials. These plans are accessible to all students, faculty and staff employees through the University web site. (byui.edu/safety/) The Safety Office conducts monthly inspections and corrective measures are initiated whenever potential hazards are identified. Hazardous waste is transferred by the Safety Office personnel to a temporary accumulation site on campus until it is properly disposed of in accordance with established regulations by contracted, EPA-approved TSD facility. Personnel from the University Police, Safety Office and City of Rexburg Fire Department are trained in emergency response procedures for hazardous materials incidents and coordinated emergency response exercises are conducted periodically. 1.3 Physical Resources Planning BYU-Idaho maintains a comprehensive master plan for Standard 8 253 physical resource development. In form, the master plan has two main components. One is a map that shows the broad layout of campus facilities and resources. The second is a database that provides a detailed, room-by-room inventory of campus facilities. This database enables detailed analysis of facilities when usage issues become a concern. Responsibility for maintaining the master plan rests with the Campus Planning Committee, which draws its members from major organizational segments of campus. The President’s Council serves as the ultimate review and approval point for principal master plan changes. These two groups ensure that the master plan is consistent with the mission and long-range plans of the University. Prudent operations and maintenance of physical facilities is a hallmark of BYU-Idaho. It is axiomatic that new or remodeled facilities will be built, operated, and maintained at a level that fully reflects the University’s commitment to thorough craftsmanship and wise frugality. The planning for any facility addition or improvement always includes adequate provision for its upkeep on an ongoing basis. Architects employed by BYU-Idaho are required to design facilities according to applicable codes for accessibility by the physically impaired. BYU-Idaho also has an architect on staff in the Physical Plant organization who ensures codes are followed for both in-house renovation projects and the operation of existing facilities. The University Safety Officer works closely with the Physical Plant to report any problems that can affect safety and security. Students and patrons requiring special accommodations have an advocate in the Counseling Center who works with all University departments to provide accessibility and classroom accommodations. BYU-Idaho’s Board of Trustees is fully involved in all major physical facility decisions. Non-auxiliary capital projects are funded by appropriations from the Church. Auxiliary capital projects are funded either out of auxiliary fund reserves or from new debt approved by the Board. By Board directive, major is defined as all facility additions, deletions, or remodeling that exceeds $100,000. The Board reviews and approves at four stages: first, in initial concept; second, at the completion of specific program requirements (prior to engaging an architect); third, at the completion of the preliminary design documents; and last, prior to letting the contract for construction. 2.0 Description and SelfAssessment of the Physical 254 Standard 8 Plant This section describes the services provided by the physical plant, significant facility changes, significant operational changes, projected changes over the next five years, and an analysis and appraisal of Physical Plant operations. 2.1 Services Provided Services provided to BYU-Idaho through the Physical Plant are grouped into three major areas, each of which is supervised by a manager who reports to the director of the Physical Plant. The functions of the central office are supervised directly by the Physical Plant Director. Building and Grounds Services Building Services (Custodial) provides cleaning of all major academic buildings and numerous smaller buildings, provides setup and arrangement of campus activities, all furniture and office moves. Grounds Services is responsible for the intensive grounds maintenance, landscape construction, and indoor plants for the main campus and selected landscape care at the BYU-Idaho Livestock Center and the Badger Creek Outdoor Recreation Center. Central Shops The Central Shops maintain electrical systems; plumbing and mechanical systems; heating, ventilation, and air conditioning systems; structural systems (carpentry, painting, keys and locks, signs, carpet and flooring, and upholstering); fleet services (vehicle maintenance and motor pool, rentals and heavy equipment operations) and the heating plant. Central shops do in-house renovation and construction projects in addition to maintenance and building operation. Facility Planning and Construction Management The growth of the campus has placed a great demand on project management for the facilities being constructed and remodeled on campus. The departments of Design and Construction Management have been combined and restructured to provide an integrated approach to planning, programming, design, and construction aspects of campus facilities. We have increased from one full-time architect to include an assistant campus architect and lead drafter. The department employs two students part-time. This organization participates in planning and design of new major projects plus preparing and administrating plans for minor remodeling on the campus. Physical Resources The Construction Management Division has one fulltime manager, a contracted project manager, and three to six Construction Management student interns to assist with the current workload. The work focus has been changed from construction management to project management with a greater emphasis on scope, schedule and budget controls because of all the major projects under way or being planned. In addition to the major management areas listed, the central office at Physical Plant provides time and attendance accounting, work-order entry and project control, project accounting, budgeting and operational expense control, capital needs analysis and inspection, and clerical/secretarial support. 2.2 the University. Eighteen campus departments have been relocated from various areas of campus into this building, where all administrative and student related services are conveniently centralized. 4. Hyrum T. Manwaring Student Center Renovation (1999 – 2000): There has been interior remodeling and refurbishing in the Manwaring Student Center which includes ceiling replacements, fire sprinkler systems improvements and an addition of an elevator and ramps for improved accessibility for individuals with disabilities. 5. First West Service Area (2000): Several years ago, the University discontinued a student housing trailer court at First West and Fifth South. This area has been converted into a service area with several structures already located on it. The Grounds irrigation shop was located in the old trailer utility building in 1998. A construction management lab was completed in the summer of 1998. Academic/administrative storage areas were moved to the site in March 1999. A vehicle storage building, a hazardous material storage area, and a cinder storage building were completed in 2000. Utility extensions to the service area were made in 1997 and 1998. 6. Radio and Graphics Services Building (2000): The Radio and Graphics Services Building is a new 4,225-square-foot facility that houses the University Graphics Art Department and the two University radio stations with two broadcast studios, four recording booths and seven offices. 7. David O. McKay Library Renovation (2001): This project joined the library and the old administration building into a single facility increasing the library by 46,000 square feet. Extensive interior remodeling occurred, including major upgrades to finishes, bookshelves, HVAC, data, electric and lighting systems. The former Administration Building has become the east wing of the Library and houses expanded seating and computer access for students. The third floor of the existing west wing of the Library was remodeled into media and distance learning space, adding many other new computer workstations. This conversion of the Library from a paper-based repository into an electronic information center has been accomplished by the addition of a thousand new connections for PCs. Included in the project was wiring for future expansion to 1,500 total ports. Significant Facility Changes During the Past Five Years Just prior to and especially since the announcement in June of 2000 of becoming a university there have been numerous changes to campus facilities that have enhanced the academic programs at BYU-Idaho. A summary of the major facility changes is presented below: 1. Women’s Dorm Renovation (1999): All six of the women’s dormitories have been renovated within the last three years. Over 200,000 square feet of space has been updated with new kitchens, bedroom renovations, roofing projects, entryways, and carpeting. Doors and windows in all Dorms were replaced for improved energy conservation and safety. 2. Taylor Quad (1999): The Board of Trustees approved construction of a pedestrian walk area connecting the Manwaring Center with the two new buildings located south of Viking Drive. The City of Rexburg agreed to the closure of Viking Drive when the University gave the city property for Seventh South. The Taylor Quad includes a central plaza surrounded by four acres of open space. One of the primary justifications for this area was student safety. With approximately 20,000 pedestrian students crossing Viking Drive each day closure of Viking Drive was deemed critical. The Quad also includes a 238,000-cubicfoot storm water detention structure. 3. Spencer W. Kimball Building (1999): In June 1997, the Board of Trustees authorized construction of a 72,180-square-foot building which houses the administrative and student services for Physical Resources Standard 8 255 Heat Plant addition and New Boiler (2002): As part of the long-term plan to modernize and replace critical components in the Central Heating Plant a major renovation was completed in May 2002. This project included the replacement of boiler #1 with a new gas-fired 40,000-lbs./hr. boiler that has diesel fuel as a backup source. All of the boiler controls were upgraded to a digital system throughout the plant. It has 100% redundancy. A new control room and support rooms totaling 1,200 square-feet were added to the building. 8. Women’s Dorm #36 Remodeled into Family Student Housing (2002): Dorm 6 named Verla Chapman Hall was converted from single student housing to family housing. A kitchen was added in each dorm, data wiring installed, fire sprinklers installed and finishes upgraded. 9. 10. Badger Creek Caretakers Residence (2002): A new 1,700-square-foot home was built for the Badger Creek Caretakers. 11. Gordon B. Hinckley Building (2002): The Gordon B. Hinckley Building is a new 53,000square-foot multi-use facility including two chapels, a cultural hall, classrooms and offices. 12. Hart Building Renovation (2002): Renovations in the Hart Building Auditorium included the addition of air-conditioning to the main auditorium and replacement of the lighting. There was also remodeling to create space for a new Student Fitness Center. 13. Joseph F. Smith Building Renovation (2003): This project has been worked in four phases and was completed in the summer of 2003. The project was originally to be completed in the summer of 2000. Because of asbestos problems the project was phased over a period of four years. Included in the renovation was the upgrading of the heating/ ventilation/air conditioning systems, replacement of the windows, and interior remodeling for select areas to accommodate additional PC laboratories. 14. Mark Austin Technology and Engineering Remodel and Addition (2002 - 2003): Remodeling of 15,000-square-feet on the second floor of the Austin Building for the Computer Technology Department will provide new room configurations and an upgrade of the building support systems. The Architectural and Engineering Departments are getting a 9,500-square-foot addition and 256 Standard 8 remodeling of the first floor. This will provide new drafting and design labs and additional office space. 15. Ezra Taft Benson Building Addition and Remodel (2002 - 2003): A new 37,000-square-feet addition is being added to the Benson Building which will include labs, lecture rooms, offices and greenhouses, with minor remodeling occurring in the original portion of the building. 16. Jacob Spori Building Replacement (2003): Replaced the old Jacob Spori Building with a 46,000-square-feet replacement building that houses the Art Department’s drawing labs, painting labs, gallery and offices. It also houses the Communications Department’s television broadcast studio, the University student newspaper, classrooms and recording rooms. There is a 175-seat lecture hall in the basement. 17. Low Maintenance Arboretum (2003): Constructed a low-maintenance arboretum at Seventh South and Second West. This project was started in 1996 and has continued for several years. The project entails turning 25 acres of non-farmable land into a low-maintenance arboretum that includes trees, shrubs, walking trails, picnic areas and outdoor activity spaces. Also included in the project are a parking lot, restroom facilities, and fencing. This project has been and is being done primarily through donations and volunteers and it continues to evolve. 2.3 Significant Procedural and Operational Changes During the Past Five Years During the past five years, many procedural and operational changes have enhanced the Physical Plant’s ability to provide services to BYU-Idaho. Changes include the following: 1. Emergency Power Generators, completed 1999: The Physical Plant has upgraded emergency generators throughout campus so that all major academic buildings now have standby power for critical systems. Systems connected to the back-up generators included exit lights, emergency egress lights, radio systems, perimeter pumps and heating systems, telephones, data, servers, freezers, etc. 2. New Director of Physical Plant, August 2002: A new Director of Physical Plant was hired in Physical Resources August 2002 in preparation for the retirement of Chuck Frost who has been with the University for over 30 years. There was an eight-month transition to ensure that critical projects and information were transferred appropriately and effectively. 3. 4. 5. 6. Updates and Improvements to Student Employee Training, completed 2002: The Building and Grounds Services converted a significant amount of training for student employees in the custodial area to web-based on-line training. In the process, information was consolidated and training was improved. More than 500 students complete training annually more effectively. The training module has been adopted at both BYUProvo and BYU- Hawaii. Improved Technology completed 2003: The conversion to Windows 2000 and XP with the installation of computers in every supervisor’s office, along with handheld computers has enabled managers and supervisors to keep in e-mail contact with each other regarding meetings, project schedules, design review and with the rest of the campus community. Campus Substation, November 2003: Several upgrades have been completed on the campus high voltage system over the past five years and the campus is now positioned with the infrastructure needed to tie into transmission power from the local utility company. With the increased growth of the campus, the decision was made to construct a substation to support the increased power needs. The substation will be completed in late November of 2003 and will allow for a projected 30 years of growth of the campus. Reorganization of Management, completed 2003: The departments of Design and Construction Management have been combined and restructured to provide an integrated approach to planning, programming, design, construction, and maintenance aspects of campus facilities. This approach will allow the expertise of each individual to be focused on the projects at the campus. The combined knowledge will provide superior products and better control of scope, schedule, and budget. Additionally the department of Facilities Support Services has been discontinued with Grounds Management and Landscape Construction working with Custodial Services to create the department of Buildings and Grounds Services. Vehicle Maintenance and Fleet Services moved into Central Shops as Fleet Services and the Sign Shop has been moved into Physical Resources the Structural Shop. These changes were done to improve coordination efforts and efficiencies. 7. Utilization of Student Employees Improved, completed 2003: Building and Grounds Services have significantly improved its utilization of student employees. It has improved their training, the equipment they use, and their understanding of expectations. This has enabled the full-time staff be involved with three new buildings without adding new full-time staff and without lowering the level of service. 8. Implemented the Use of Cell Phones Throughout the Department, to be completed 2004: The Custodial department implemented the use of cell phones during the latter part of 2001 and has found this to be very effective. Central Shops has implemented the use of cell phones in two shops during 2003 and plans to implement this program for the remaining shops in 2004. 2.4 Significant Changes Which Will Affect the Physical Plant over the Next Five Years: There are a number of major projects under construction or in active planning which will significantly impact the Physical Plant. These projects reflect an ongoing commitment from the Board of Trustees to support the academic quality BYU-Idaho provides to students. Projects include: 1. Play Fields Feasibility Study, to be completed by Fall 2003: A feasibility study is under way to determine the need for additional play fields and the condition and possible renovation of existing play fields to better support the growing activities program. Tentative schedule for the new fields and or renovation of existing fields is scheduled to begin sometime in 2004. 2. Student Health and Counseling Center, to be completed by April 2004: The new building will have more space for the health and counseling center’s offices, examination rooms and the pharmacy. With the new 25,000square-foot building they will be able to serve more people and more quickly move people through the process. 3. Family Housing Project, to be completed by Fall 2004: Standard 8 257 There are 156 units in 16 buildings being developed on 10 acres of land southwest of the upper playing fields for family housing. This will greatly enhance the tight housing market for married students. completed by Fall 2005: Plans are currently being prepared to completely renovate the chemistry labs in the Romney building to update them and renovate all heating, ventilation, and air conditioning systems in the area and to increase the capacity of the labs. This project is currently scheduled to be done during the summer of 2005 and ready for fall semester. Married Student Stake Center, to be completed by Spring 2005: A new building for the ecclesiastical activities of married students will be built starting in April 2004 and is scheduled to be completed in the spring of 2005 to accommodate the growth in married students on campus. This complex located at the corner of Center Street and 7th South will feature two chapels and include parking for 380 vehicles. 9. 5. Hyrum Manwaring Student Center Addition Feasibility Study, to be completed by Spring 2004: Programming has been done and is currently being reviewed and a feasibility study is under way to determine how best to add approximately 90,000 square feet of new space to the Student Center in the near future. This addition is to improve the food services area, add a food court, remodel and add to the University Bookstore and add ballroom and theater space. The tentative schedule for construction completion is in 2006. 10. Thomas E. Ricks Building, to be completed by Spring 2005: Construction is scheduled to begin in May 2003 and continue until spring 2005. The 56,000-square-foot building will include 23 classrooms, 58 offices and an animal science laboratory. The mathematics, history, geography, political science, psychology, and sociology departments will move into the building upon completion. 6. Eliza R. Snow Building Addition Feasibility Study, to be completed by Spring 2004: Programming has been done and is currently being reviewed. A feasibility study is underway to determine how best to add approximately 40,000 square feet of new space to the performing arts building in the near future. This addition is to add a black box theater with costume storage, music practice and rehearsal rooms, additional offices, storage and support rooms to the performing arts programs. Tentative schedule for construction completion is in 2006. 4. 7. John H. Hart Physical Education Building Addition Feasibility Study, to be completed by Spring 2004: Programming has been done and is currently being reviewed and a feasibility study is under way to determine how best to add approximately 60,000 square feet of new space to the physical education building in the near future. This addition and remodel will provide more multi-use playing floors, recreational education facilities with equipment rental, and a climbing wall. Interior remodeling will occur to help support the new activities program. The tentative schedule for construction completion is 2006. George S. Romney Chemistry Lab Renovation, to be 8. 258 Standard 8 Auxiliary Services Building Addition, to be completed in 2004: Programming is under way for a 2,000-squarefoot addition to support the Continuing Education, Purchasing and Travel Departments. Construction is scheduled to be done in 2004. 11. Horticulture Demonstration Gardens, to be completed by Spring 2005: In connection with the Thomas E. Ricks Building, the Hinckley Building, and the Benson Building Addition, the Horticulture Demonstration Gardens will be redone to interconnect the buildings through sidewalks, lighting, and new irrigation systems. It will continue to be a beautiful setting that ties these new buildings together. 12. John L. Clarke Building Addition and Remodel, to be completed in 2005: Upon completion of the new Health Center building, the old Health Center space in the Clarke building will be renovated into additional classroom space and a 3,000-square-foot addition will be added to the Child Development Lab space. In addition a major upgrade of all heating, ventilation, and air conditioning will be done. This will also necessitate the replacement of all ceiling and lighting systems within the building. 13. City Expansion of 2nd West, to be completed in 2005: The City of Rexburg is currently planning the expansion of 2nd West from 7th South down to connect to 11th South and create a new major roadway into the city. This road will be directly west of the new family housing site and across University property Physical Resources and will impact how traffic flows onto campus. Currently, the University is working with the City to negotiate and facilitate what is best for both entities. 14. Heat Plant Study and Expansion, to be completed by 2006: Because of the rapid growth of campus it has been necessary to pursue an additional study of the Heating Plant to determine what will be needed to continue to support the growth of campus facilities. Current studies indicate that the plant is capable of supporting all identified growth on campus, but will be at its maximum load with the completion of the Student Center, Snow Building and Hart Building additions. 15. Spori North Quad Landscaping, to be completed in 2006: Upon completion of the Snow addition, the quad to the north of the Spori building and to the east of the Snow building will be completely re-landscaped. This area will be used as staging area for the Snow Building addition. 16. Oscar A. Kirkham Building Demolition, to be completed in 2006: The Kirkham building is scheduled to be demolished upon the completion of the major additions to the Snow, Hart and Manwaring facilities. The neutral-space policy drives how much space the University is allowed. It has been determined that because of the condition and age of this building it is better to account for the space in above-mentioned additions and to better serve the programs and then remove the building. Current discussion includes additional parking after the building is demolished. 2.5 Analysis and Appraisal The Physical Plant’s mission is: “To provide safe and pleasant facilities that enhance learning, living, and working for the faculty, students, staff, and visitors who come to BYU-Idaho each day.” The Physical Plant strives to fulfill this purpose by working closely with faculty and administration on maintenance and operations standards and program requirements for new and remodeled facilities. Each building’s design reflects the team effort of faculty, administrators, and staff in the final design. The Physical Plant fulfills its purpose through excellent employees. During the past year, the new director of the Physical Plant has conducted personal interviews with a majority of Physical Plant employees as well as interviews with administration and faculty. The following strengths of the Physical Plant were identified in these interviews: 1. 2. 3. 4. 5. 6. There is a sense of dedication to the mission and goals of BYU-Idaho. Physical Plant employees want to maintain and operate University facilities to the very highest standards so that students, faculty, staff, and visitors enjoy their experiences in University facilities. There is a shared commitment to wisely use funds authorized by the Board of Trustees for the maintenance and operation of the University. Employees recognize these funds as coming from donations of Church members and look for ways to maximize efficiency in the operation of the University. Employees share a pride in keeping the facilities of the University clean, orderly, and well-maintained. Every level of the Physical Plant organization participates in a search for improved means, methods, materials, and equipment, to make their work more effective. Almost all employees enjoy their work at the University and enjoy associating with fellow workers. Equipment, materials, and budgets allocated for maintenance and operation are sufficient for a highquality program. Physical Plant employees generally are stable, longterm workers and have served in their present positions for many years. They are experienced and well-trained. Because of the extensive turnover in management during the last five years, there is a significant challenge to ensure the management team works effectively on common goals and that expectations are clearly understood. Specific management training conducted by the Personnel Office and weekly staff meetings are used to achieve this purpose. Staff employees have a low turnover rate and typically spend a large portion of their career at BYU-Idaho in the same position. Because of this longevity, supervisors work closely with their employees to ensure that stagnation does not adversely affect job performance. Physical Plant staffing has not kept an identical pace with the growth of the University. Since 2000 the department has increased by three positions while University enrollments grew approximately 16% and gross square feet grew by 57,217 square feet with an anticipated increase of 99,000 square feet in 2004. Efficiency in management and operations has accommodated much of this increased workload. In addition more student employees have been utilized. The Physical Plant work-order, cost accounting, and Physical Resources Standard 8 259 tracking system allows supervisors to control workflow and to address difficulties before problems develop from unusual backlogs. Routine work orders average 21 per day with a completion time of 11.8 days. Project work orders average 10 per day with a completion time of 24 days. There are on an average 257 planned monthly work orders. The Campus Planning Committee is involved in prioritizing project requests so institutional needs are met in a coordinated way through the Major Projects Group and the Minor Projects Group. One weakness is the lack of opportunity for employee management development. All managers hired during the past five years have come from outside BYU-Idaho because no suitably qualified candidates were available for promotion. Instituting management internships or having a specific management-trainee program within the Physical Plant could solve this problem. A formal management development program would provide an opportunity to nurture and teach prospective supervisory personnel who could then be promoted as opportunities develop. Vehicle Service Bay, the Grounds Department Office, and Greenhouses are old and no longer are adequate space to support the services being provided out of these structures. It will be necessary to review these areas and determine a solution that will allow the department to continue providing the required services. The operations space deficiency in the vehicle fueling center has created challenges. Since the existing fueling station was installed in 1970, the growth of the vehicle fleet has overwhelmed the fueling station. It is difficult to access and awkward to use because it is adjacent to two driveways exiting the Physical Plant compound. Because of other current capital needs, this project has been placed lower on the list of priorities. The facilities and equipment used by the Physical Plant to support all programs of BYU-Idaho are excellent, except in three areas. The Mechanical Shop, The 260 Standard 8 Physical Resources Standard 9 Institutional Integrity Self-Study Institutional Integrity 2004 Standard 9 261 262 Standard 9 Institutional Integrity BYU-Idaho will take its place among the great learning facilities of our nation as we who have some attachment to it walk and work in faith. That I believe with all my heart and pray that that day will come, as it surely will. Gordon B. Hinckley President, The Church of Jesus Christ of Latter-day Saints Standard 9 Institutional Integrity As an institution of higher education affiliated with the Church of Jesus Christ of Latter-day Saints, Brigham Young UniversityBIdaho has since its very beginning in 1888 been deeply committed to the highest ethical standards in all areas of operation. This deep commitment is not only rooted in tradition but also can be readily seen in the Mission Statement and Honor code espoused by the University. As a religious institution BYUBIdaho makes every effort to maintain the highest ethical standards in our relationships with students and the public; in our teaching, scholarship, and service; in our treatment of students, faculty, and staff; with regulatory and accrediting agencies as well as in the day-to-day operations and interaction with our varied publics. 1.0 Standards Our mission (shown in Figure 1 of the Introduction) represents our institutional commitment to the highest standards of Christian conduct and wholesome living, for employees and students alike. Honor and integrity are central tenets of our sponsoring Church. All students and University employees are expected to live by the Honor Code (shown in Appendix D). The Honor Code also encompasses four other policies: (1) the Academic Honesty Policy; (2) the Dress and Grooming Standards; (3) the Residential Institutional Integrity Living Standards, and (4) the Continuing Student Endorsement Requirement. The Honor Code with its accompanying dress and grooming standards and housing guidelines is the central focus of the high ethical values which are encouraged throughout the University. In seeking to maintain a wholesome academic, cultural, social, and spiritual environment, the University encourages personal modesty and a neat, clean, dignified appearance in students and employees. We are also committed to the importance of maintaining a living environment for students conducive to study and also to ethical development and spiritual growth. President Bednar’s invitation that every employee be a teacher (see Appendix B) reminds all employees to set a proper example for students. These principles are not mere platitudes to the University community, but are deeply ingrained institutional values embraced by the entire community, including the governing board members, administrators, faculty, and staff who subscribe to, exemplify, and advocate high ethical standards in all aspects of their lives. These standards carry throughout the University in its management, operations, and in all of its dealings. Each year, all students and employees alike must receive an endorsement from their ecclesiastical leader which certifies that they are living in accordance with the guidelines of the Honor Code. Noncompliance constitutes grounds for dismissal. Standard 9 263 Students take these commitments seriously as well. The University also requires students to complete coursework in religion classes to reinforce the highest ideals of Christian living. The overwhelming majority actively participate in Church activities on Sunday and throughout the week. Students are invited to attend a devotional address Tuesday of each week at 2:00. No classes are held during this time. The library and all administrative offices are closed. Guest speakers are invited to address the student body on topics related to their spiritual commitment and well-being. These addresses are well-attended by students and staff. The University is affiliated with the Center for Academic Integrity and reviews on a regular basis its commitment to academic integrity through review of its Academic Honesty policy. Students, faculty, and staff are encouraged to be continually watchful in their teaching, learning, writing, and research to ensure that they do not make ethical errors, particularly in the areas of academic honesty and integrity. The highest ethical standard of integrity is expected in all writings and research through appropriate documentation and citing. 2.0 Policies and Representation We regularly evaluate and revise as necessary our policies, procedures, and publications to ensure continued integrity throughout the institution. In the last year we have undertaken to review, consolidate, update, and rewrite all of our institutional policies to assure compatibility with the new institutional priorities. Many policies have been changed. An effort is under way during the fall of 2003 and winter of 2004 to establish a single web-based repository for all campus policies to facilitate their dissemination and use by the campus community. We have also made a conscious effort to review and revise all the publications we produce, especially in light of our new status. We strive to represent ourselves accurately and consistently to the public and prospective students through our catalog, publications and official statements. In the last year, we made a significant improvement to our catalog and to the process used to generate it. The process was improved by defining terms more clearly. For example, we discontinued the use of the term specialized associate to avoid confusion with the term specialized bachelor’s degree. We adopted the term basic education to refer to related instruction for the two-year programs so as to distinguish this coursework from the general education coursework 264 Standard 9 required for the four-year programs. We further improved the process by standardizing the information and the way it was submitted by the various academic departments. In conjunction with the catalog redesign, an audit of each degree program was conducted to ensure that it conformed to University requirements, that it prescribed coursework from other departments which met course/program outcomes, and that students could move from one major to another within a discipline without having to take a significant amount of additional coursework. All of these efforts were undertaken to improve the information we provide to our constituencies. 3.0 Conflict of Interest The University has clearly defined conflict of interest policies for its governing board, administrators, faculty, and staff. (Refer to Policy 2-2 F for staff employees and 5-7 for faculty employees.) At the time of initial employment, employees sign a Conflict of Interest Disclosure Statement. Employees may be asked to renew that commitment by signing and reaffirming their personal disclosure from time to time. The basic concept is that employees are expected to give their full measure of time, talent, and loyalty to the University. Any activity or work pattern that adversely affects University employees or employment, in terms of productivity, dedication, or improper influence, is in conflict with an employee=s basic obligation. The policies are directed toward such potential conflict situations as engaging in private business during working hours, outside consulting, using University resources for private purposes, accepting gifts from vendors who do business with the University, and recruiting or advertising on campus. Each year, every employee reviews and signs a Conflict Of Interest statement. 4.0 Academic Freedom BYUBIdaho has a well-defined Academic Freedom policy and is committed to the free pursuit and dissemination of knowledge consistent with our mission statement. The policy is formulated as a result of the distinctive nature of the University and its relationship to The Church of Jesus Christ of Latter-day Saints. The distinctive religious mission of the University when combined with the pursuit of secular knowledge provides a setting in which both faculty and students pursue academic knowledge Institutional Integrity in light of the restored gospel of Jesus Christ. This model of education differs clearly and consciously from public universities which assume a separation of church and “state.” It is not expected that the faculty will agree on every matter, much less on issues in the academic disciplines that divide faculties in any university. It is expected, however, that a spirit of Christlike charity and common faith in the gospel will unite even those with wide differences of opinion and that questions will be raised in ways that seek to strengthen rather than undermine faith. 4.1 Individual Academic Freedom Individual freedom lies at the core of both religious and academic freedom. Freedom of thought, belief, inquiry, and expression are no less crucial to the sacred than to the secular quest for truth. The Church teaches that human “moral agency” (which encompasses freedom and accountability) is basic to the nature and purpose of mortality and is essential to intellectual and spiritual growth. Because the gospel encompasses all truth and affirms the full range of human understanding, the scope of investigation for LDS scholars is as wide as truth itself. At BYUBIdaho, individual academic freedom is based not only on a belief in the value of free inquiry, but also on the gospel principle that humans are moral agents who should seek knowledge in the sacred as well as in the secular, by the heart and spirit as well as by the mind, and through continuing revelation as well as in the written word of God. The faculty is entrusted with broad individual academic freedom to pursue truth according to the methodologies and assumptions that characterize scholarship in various disciplines. This trust necessarily encompasses the freedom to discuss a variety of ideas. However, the Board of Trustees and administration reserve the right to place reasonable limitations on individual academic freedom in order to protect its essential identity and mission. In general, individual academic freedom may be reasonably restricted so that behavior or expression does not adversely affect the University mission or that of its sponsoring Church. that the faculty will strive to contribute to the distinctive religious mission of BYUBIdaho and adhere to the laws and commandments of the gospel. BYUBIdaho strives to maintain an atmosphere in which faculty, administration, and Board of Trustees work together in a spirit of love, trust, and goodwill, where the faculty is free from excessive restraint and yet committed to the overall mission of the University. For example, an attempt to undermine a student or fellow faculty member=s beliefs or try to destroy their faith in the restored gospel would be unacceptable at BYUBIdaho. The balance we strive to maintain between the individual faculty member and the University is aptly described in these words from Elder B.H. Roberts: AIn essentials, let there be unity; in nonessentials, liberty; and in all things, charity@ (Conference Reports, October 1912, p. 30). 4.2 Institutional Academic Freedom BYU-Idaho is sponsored by The Church of Jesus Christ of Latter-day Saints. University employees and students are primarily (with rare exceptions) members of the Church. All employees and students at BYU-Idaho subscribe to an Honor Code which reflects the principles and values of the Church in order that the University may provide an education in an atmosphere consistent with the ideals and principles of the Church. The very nature of the relationship between the University and the Church establish the basic groundwork for institutional academic freedom. Unlike state institutions, BYUBIdaho has very clear and distinct ties to the Church with the value system clearly rooted in the principles of the restored gospel. New faculty members are interviewed by Church General Authorities as a condition of employment, and Church members are subsequently expected, as part of their University citizenship, to abide by the precepts and doctrines of the gospel. Although some faculty members may not agree with one another or with all of the precepts or doctrines, it is expected that they will retain the spirit of Christ and exercise common faith in the gospel which will unite even those with wide differences of opinion and that questions will be raised in ways that seek to strengthen, rather than undermine faith. Faculty members, for their part, agree to be loyal citizens of the campus community. It is expected Institutional Integrity Standard 9 265 266 Standard 9 Institutional Integrity Appendix A Departmental Analysis and Appraisal Template Self-Study 2004 Appendix A 267 268 Appendix A Introduction. Identify the departmental mission and goals. Identify ongoing and recently completed strategic initiatives designed to improve the department. Identify new initiatives and associated resource requests. Program Issues 1. Students and student competencies. Evaluate the students in the department. Address the following issues: • What trends exist in the number and quality of students attracted to the major(s) in your department over the last few years? • To what extent do students who take service courses from your department achieve the desired outcomes? • To what extent do majors achieve the desired outcomes and competencies? • What evidence is there to demonstrate the quality and achievement of former students, especially in terms of transfer success, job placement, national norms, or standardized tests? 2. Curriculum. To what extent is your curriculum current, complete, consistent, and supportive of the department’s mission and goals? What innovations have been implemented and how are they working. What curriculum changes are you planning? Department Issues 1. Strategic initiatives for improvement. Evaluate progress on department strategic initiatives for improvement. Describe impact. Provide evidence. Discuss resource utilization. 2. Teaching and advising. Evaluate the quality of teaching and advising in the department. Provide evidence. Discuss strengths and weaknesses. 3. Faculty. Evaluate the faculty in terms of degrees held, areas of specialization, experience, creative work, professional development, morale, and citizenship. Indicate particular strengths and weaknesses. 4. Supporting resources. Assess the general condition and adequacy of the physical facilities, equipment, library holdings, and various services that are used by the department. Comment on needed changes, if any. 5. Policies, processes, and operations. Assess the efficiency and adequacy of the way the department administers its programs, manages its students and staff, and carries out its policies. Comment on needed changes, if any. Appendix A 269 6. Assessment practices. Assess the adequacy of department assessment policies and practices. To what extent do they provide a solid base for improvement? To what extent do they evaluate how well the department is accomplishing its purposes? To what extent do they accurately portray the quality of teaching and advising? To what extent do they make meaningful comparisons to other departments at Ricks, to other institutions, or external criteria? Describe how the information from evaluations of faculty performance and departmental programs is used Summary. Critically evaluate the extent to which the department is accomplishing its stated purposes and is contributing to the attainment of the college-wide mission statement. Support this with appropriate findings from the foregoing discussions. State what you consider to be the major strengths and weaknesses of your programs and department: What are the major current strengths and the major improvements that have occurred in the last few years, especially the past year? • What are the major current weaknesses and the major areas in which the department has weakened or failed to improve in the last few years, especially the past year? • What major challenges or obstacles exist that hinder you from solving the problems you have identified? What specific recommendations can you make for the overall improvement of your programs and department in the next few years? • What new strategic initiatives for improvement are being studied or planned? • How are your resource requests related to your strengths and weaknesses? 270 • Appendix A Appendix B BYU-Idaho Guiding Principles Self-Study 2004 Appendix B 271 272 Appendix B BYU-IDAHO GUIDING PRINCIPLES: “These guiding principles should be at the heart of all we are and do at BYU-Idaho. Our planning and decisions and programs and activities should be focused upon and give emphasis to these basic principles.” 1. True teaching is done by and with the Spirit of the Holy Ghost. 2. Every person at BYU-Idaho is a teacher. 3. The most effective teaching and learning experiences occur “one by one.” 4. More students must be blessed. 5. Righteous sociality (D&C 130:2) is essential to individual development. 6. Service provides opportunities for growth. 7. A BYU-Idaho experience must be affordable for students and families -- President David A. Bednar, Inaugural Address (1998) Appendix B 273 274 Appendix B Appendix C Institutional Goals and Indicators Self-Study 2004 Appendix C 275 276 Appendix C Goals and Indicators Related to Student Development GOAL INDICATOR(S) Student Development –Testimonies & Gospel Living Student perceptions of growth -- Testimonies of the restored gospel of Jesus Christ will increase. The level of agreement among students that their understanding, commitment, and testimonies have increased because of their BYU-Idaho experience. Spiritual commitment -- Students will demonstrate their commitment to the BYU-Idaho Honor Code and principles of gospel living by: • Living a chaste, virtuous life • Participating actively in Church services and activities in accordance with the Church’s stated mission • Using clean language and exemplify modesty and cleanliness in behavior and dress • Respecting the rights of others • Abstaining from alcoholic beverages, tobacco, tea, coffee, and drugs • Obeying the law • Being worthy to marry in the temple The percentage of students in compliance with the Honor Code and other types of related conduct. Student Development – Quality Educational Experience Student perceptions of experience -- Provide a learning environment with the following characteristics: • Teachers with exemplary personal conduct who model high standards and values • Teachers who are deeply committed to students, who are warm and friendly • Teachers who know their material and are well prepared • Clear expectations on what it is to be learned and how it will be evaluated • A classroom climate that is encouraging and positive • A total learning experience that is characterized by honor and integrity The level of agreement among students that the learning environment is characterized by these qualities. Student satisfaction -- Students are satisfied with the administrative services they receive. The level of satisfaction among students. Utilization of resources -- Students will optimize their use of campus resources. The degree of resource utilization as compared to similar institutions of higher learning. Total hours to graduate -- Students will complete their undergraduate education in a timely manner. Total credit hours earned at graduation. Appendix C 277 Goals and Indicators Related to Student Development GOAL INDICATOR(S) Student Development – Student Preparation Student perceptions of preparation -- As a result of their BYU-Idaho experiences, students will: • Cultivate a higher sensitivity to personal relationships, moral responsibilities. • Be prepared to be a better parent. • Be prepared to be a better citizen. • Be adequately prepared for further education or employment. • Be able to think more clearly. • Appreciate the aesthetic and creative expressions of humanity. • Gain a greater knowledge of the natural world in which I live. • Gain a greater knowledge of the social world in which I live. • Write more clearly. Self-reported gains in the indicated areas. Achievement in major – Students will acquire the necessary outcomes (skills, knowledge, and values) dictated by their major program of study. To be developed. Students will benefit from their General Education experiences and attain the following competencies: Self-reported gains in the indicated areas • • • • • • • 278 Understand themselves and their relationship to God Develop the ability to think and write clearly Gain a knowledge of the social and natural worlds in which they live Appreciate the aesthetic and creative expressions of humanity Cultivate a sensitivity to personal relationships and moral responsibilities Demonstrate a readiness for further learning and for services to society Demonstrate computer literacy Appendix C Goals and Indicators Related to Student Development GOAL Student Development – Student Preparation (cont.) Post-graduation performance – INDICATOR(S) To be developed. Employment-bound students will obtain meaningful employment with adequate compensation, enter the workforce with the necessary skills, and engage in life-long learning and self-improvement. Graduate school-bound students will be admitted, enter graduate school with the necessary skills, and and engage in life-long learning and self-improvement. Student Development – Wholesome environment Perception of environment – Students will have a positive outlook of BYU-Idaho. The level of agreement among students that the BYUIdaho environment is wholesome, supports their well-being, and academically stimulating. Appendix C 279 Goals and Indicators Related to Resource Adequacy GOAL INDICATOR(S) Resource Adequacy – Cost per student credit hour The institution will optimize its cost per SCH. Direct instructional expenditures per SCH for each department. Resource Adequacy – Cost per major The institution will optimize its cost per major. Direct instructional expenditures per major for each department. Resource Adequacy – Cost per enrolled student The institution will optimize its cost per enrolled student. Direct instructional expenditures per enrolled student for each department. Resource Adequacy – Student credit hours Each department/program will generate an appropriate number of SCHs to maintain a 25:1 student/instructor ratio. The number of SCHs generated by each department. Resource Adequacy – Number of majors Each department/program will enroll an appropriate number of majors. The number of majors enrolled in each program/ department. Resource Adequacy – Degrees awarded Each department/program will graduate an appropriate number of students. 280 Appendix C The number of students who graduate in each program/ department. Goals and Indicators Related to Faculty Performance GOAL Faculty Performance – Load The faculty will meet the workload targets set by the administration. INDICATOR(S) Annual faculty load hours. Faculty Performance – Teaching The faculty will maximize the amount of time spent in teaching. The percentage of faculty load dedicated to teaching and direct instruction. Faculty Performance – Terminal Degrees The faculty will demonstrate competence in their discipline by obtaining a terminal degree. The percentage of faculty who have earned a terminal degree. Faculty Performance – Satisfaction/Morale Maintain policies and programs that address faculty compensation, inservice, workload, etc., that assure a high level of faculty morale and performance. The level of agreement among faculty members that a number of their issues and concerns are being adequately addressed. Faculty Performance – Teaching (Good Practices) Implement the following principles of good practice in undergraduate education: • Encourage student-faculty contact • Encourage cooperation among students • Encourage active learning • Give prompt feedback • Emphasize time on task • Communicate high expectations • Respect diverse talents and ways of learning The level of agreement among students that various techniques that characterize good teaching are being implemented by their instructors. Faculty Performance – Teaching (Student Ratings) The faculty will demonstrate competence and excellence in their teaching. The number of faculty who fall below the 30th percentile of average overall instructor ratings as determined by the past seven years of ratings. Appendix C 281 Goals and Indicators Related to Key Strategic Initiatives GOAL Strategic Initiatives – Program audits Each program will conform to the university requirements. INDICATOR(S) Program Requirements Certificate with signatures. Strategic Initiatives – Catalog The catalog will reflect the most current and accurate information. Information in catalog from approved Program Requirements Certificate and university master databases. Strategic Initiatives – Program assessment Each department will generate an assessment plan which includes its central aims, outcomes, teaching methods, and assessment methods to be implemented in each of its courses and programs. Assessment Plans from every department. Strategic Initiatives – Self study The institution will complete the self-study. Self study. Strategic Initiatives – Capstones/internships Each program will incorporate a capstone or internship experience which provides the students with a hand-on experience in the discipline. Program requirements. Strategic Initiatives – Academic and career advising Advising will be accurate and useful and accessible. 282 Appendix C The level of satisfaction among students toward the quality of advising they receive. Goals and Indicators Related to Key Administrative Initiatives GOAL Administrative Initiatives – Program reviews All programs will undergo an intensive review every five years. INDICATOR(S) Status of program reviews. Administrative Initiatives – Stewardship reviews All colleges and administrative divisions will participate in an annual stewardship review. Annual stewardship review documents. Administrative Initiatives – Instructional technology issues To be developed. To be developed. Administrative Initiatives – Learning and teaching To be developed. To be developed. Administrative Initiatives – Transition The institution will implement the following transitional activities: • Increase student enrollment from 8,600 to 11,600 • Increase the number of full-time faculty from 370 to 470. • Increase part-time/adjunct faculty from 31 to 60 over the next five years. • Increase full-time staff over the next five years. • Phase in and phase out academic programs as follows: • Increase space by 12 to 18% through the addition of one new classroom and office building, one new ecclesiastical building, and the remodeling/expansion of the Hart, Snow, and Manwaring Building, and the replacement of the Spori Building. • Develop and implement a new year-round student activities program to replace intercollegiate athletics. • Develop new personnel policies and procedures (e.g., contracts, workload) that will support year-round schooling and innovative calendaring. Enrollment and hiring figures. Program implementation status. New construction and remodeling status. The level of participation in and satisfaction with activities sponsored by the Activities Program. Status reports on new policies and procedures. Administrative Initiatives – Activities Program Students will benefit in significant ways from their participation in activities sponsored by the Activities Program. The level of participation in and satisfaction with activities sponsored by the Activities Program. Appendix C 283 284 Appendix C Appendix D BYU-Idaho Honor Code Self-Study 2004 Appendix D 285 286 Appendix D BYU-IDAHO HONOR CODE We believe in being honest, true, chaste, benevolent, virtuous and in doing good to all men . . . If there is anything virtuous, lovely, or of good report or praiseworthy, we seek after these things (13th Article of Faith). As a matter of personal commitment, faculty, staff, and students of BYU-Idaho seek to demonstrate in daily living on and off campus those moral virtues encompassed in the gospel of Jesus Christ, and will: • • • • • • • • • Be honest Live a chaste and virtuous life Obey the law and all campus policies Use clean language Respect others Abstain from alcoholic beverages, tobacco, tea, coffee, and substance abuse Participate regularly in church services Observe Dress and Grooming Standards Encourage others in their commitment to comply with the Honor Code Appendix D 287 288 Appendix D Appendix E Organizational Structure of BYU-Idaho Self-Study 2004 Appendix E 289 290 Appendix E ACADEMIC VICE PRESIDENT College Deans $ Ag and Life Sciences $ Business and Communication $ Education $ Language and Letters $ Performing and Visual Arts $ Physical Sciences and Engineering $ Religion and Social Science Continuing Education Academic Office Associate Academic VP: Instruction $ Faculty Development $ Faculty Hiring Process $ Library $ Testing Center Associate Academic VP: Curriculum $ Academic Travel Programs $ Academic Societies $ Academic Space Planning / Scheduling $ Advising $ Catalog / Class Schedule $ Chair: Curriculum Council $ Transfer Articulation $ Student Life / Advancement Liaison Associate Academic VP: Technology $ Campus Planning, etc. $ Information Technology - Applications Development - Computer Client Support - Database Management - Media Services - Network and Telecommunications - Project Manager - Server Management $ One-card System $ University Press STUDENT LIFE VICE PRESIDENT Student Support $ Admissions and Scholarships $ Financial Aid $ Internships $ Placement / Student Employment $ Records / Registrar Special Assistant to Vice President $ AHold to the Rod@ Assistant Vice President $ Facilities - Health Center - Manwaring Center - Married Student Housing $ Programs - Orientation - Manwaring Center Director of Student Well-Being $ Campus Police $ Counseling Center $ Dean of Students $ Health Center $ Housing Director of Student Services $ Bookstore $ Food Services $ Ticket Office Director: Institutional Research & Assessment $ Academic Budget / Contracts $ Assessment / Institutional Effectiveness $ Instructional Design / On-line Development $ Overload Contracts Appendix E 291 ADVANCEMENT VICE PRESIDENT Director: Public Relations $ University Communications - Creative Services - Graphic Services - Photo Services - Project Management - Internal Communications - Media Relations - Radio Services $ University Events - Center Stage - Hosting / Guest Relations - Performance Tours - Special Events Director: Development $ Annual Giving $ Corporations and Foundation $ LDSF Technical Support $ Major Gifts Director: Alumni Relations $ Events $ Records $ Student Alumni Director: Activities $ Activities Scheduling and Facility Management $ Student Leadership $ Business Operations $ Art Activities - Art - Dance - Music - Theatre $ Enrichment Activities - Leadership - Married Students - Programs - Service $ Physical Activities - Competitive Sports - Fitness - Intramurals - Outdoor Activities $ Social Activities - Dances - Entertainment - Talent 292 Appendix E ADMINISTRATIVE VICE PRESIDENT Director: Physical Facilities $ Construction Management $ Custodial and Grounds $ Fleet Services $ Maintenance Services $ Planning and Design $ Utilities Management Director: Personnel Services $ Benefits Administration $ Employee Relations $ Employment Services $ Employee Training Director: Financial / Administrative Serv $ Accounting Services $ Cashier Services $ Mail Services $ Payroll $ Stores and Receiving Budget Administration Internal Auditing Safety Purchasing and Travel Appendix F Campus Committees and Councils with Student Representation Self-Study 2004 Appendix F 293 294 Appendix F COMMITTEE PARTICIPANTS STUDENTS Academic Council • • • • • • • Academic V.P. 3 Associate V.P. 7 College Deans Cont. Ed. Director Library Director Faculty Association Rep. Secretary • Activities Student Officer - V.P. Activities Position Assignment Academic Advising Committee • • • • • • • • 2 student peer advisors Appointed by Academic V.P. • • • Dir. Academic Advising Assoc Academic VP 3 Advising Administrators 1 College Secretary 1 Dept. Chair 1 Dean 1 Faculty rep. From each college (seven total) 1 non-faculty rep. 1 new faculty 2 student peer advisors Activities Student Council • Activities Director • 3 Activities Student Officers 19 Student Directors Officers elected; Students selected by Activities Directors Activities Student Executive Council • Activities Director • 3 Activities Student Officers Officers Elected Activities – Arts Council • Arts Director • 4 Activities Student Directors Assigned by Activities Arts Director Activities – Enrichment Council • • • • • Enrichment Director Leadership Director Service Director Married Student Advisor Secretary • 5 Activities Student Directors Assigned by Activities Enrichment Director • HOW APPOINTED Appendix F 295 COMMITTEE PARTICIPANTS Activities – Physical Council • • • • • • • STUDENTS HOW APPOINTED Physical Director Athletic Director Fitness Director Intramural Director Outdoor Adventure Director Outdoor Challenge Director Outdoor Recreation Director • 6 Activities Student Directors Assigned by Activities Physical Directors Activities – Social Council • • • • Social Director Dance Director Entertainment Director Talent Director • 3 Activities Student Directors Assigned by Activities Social Directors Aesthetics Committee • • 1 Student • • • • • • • Performing & Fine Arts Dean Development/Alumni Landscape/Horticulture Home Ec./Interior Design Public Relations PPLT Architect President’s Wife Secretary Assigned by Activities Enrichment Director Accident Review Board • • Financial Services Director 2 Administrators • 1 Student Board appointed Campus Planning Committee • • • Administrative V.P. 10 Committee Members Secretary • Activities Student Officer - V.P. Activities Position Assignment Campus Safety Committee • • • Student Life Assistant V.P. 6 Administrators 3 Faculty • 1 Student Appointed by Committee Employee Advisor Council • • • • 2 Staff 2 Faculty 2 Administrators 1 Personnel Services Advisor • 2 Students President’s Council Forum Committee • • • Chair Academic V.P. Others by Invitation • Activities Student Officer - V.P. Activities Position Assignment Food Services Meal Critique • • • Food Services Director 4 Head Residents 2 Housing Administrators • 28-30 Students Selected randomly by Housing 296 Appendix F COMMITTEE PARTICIPANTS STUDENTS HOW APPOINTED Hold to the Rod Advisory Group • Special Assistant to Student Life V.P. • Several Students Random Selection by Special Assistant to Student Life V.P. Honor Code Council • • Dean of Students 8 Faculty/Administrators • 18 Students Approved by Student Life Assistant V.P. Recommended by Activities Student President Housing Advisory Board • • Housing Director 2 Housing Administrators • 8 Students Voted on by peers from Housing Council Housing Advisory Council • • Housing Director 8 Head Residents • 48 Students Randomly selected by Housing Director (6 per residence Hall) Housing Arbitration Committee • • • • Housing Director Attorney 1 Administrator Off-Campus Housing owner/mgr • 1 Student Student Life Assistant V.P. (Recommended by Activities Student Council President) Housing—Student Family Housing Project • • Student Life Asst. V.P. 6 Administrators • 2 Student Married Couples Student Life Assistant V.P. Housing Inspection Committee • • • Asst. Housing Director Housing Director Off-campus Housing owner/mgr • 3 Students Student Life Assistant V.P. (Recommended by Activities Student Council President) Inauguration Committee (Only exists when there is a change of presidents) • • • Public Relations Director 5 Administrators 2 Faculty • 2 Activities Student Officers Activities Position Assignment Internship Exceptions Committee • • • • Internship Director Academic Dean Assoc. Academic V.P. Dept. Internship Coordinator • Returning Student Intern Internship Director Appendix F 297 COMMITTEE PARTICIPANTS STUDENTS Married Student Enrichment Committee • • • • Leadership Director 3 Administrators Married Student Advisor Bishops? • Music Selection Committee • Dance Advisor • New Student Orientation Executive Council • • NSO Director NSO Student Employees New Student Orientation Council • NSO Director New Student Orientation Committee • • • • HOW APPOINTED Several Married Students Activities Student Officer - V.P. Appointed by Bishops Activities Position Assignment Activities Student Dance Director Several Students Activities Position Assignment • • 7 Student Directors 2 Assistant Coordinators Ex-officio Positions selected by NSO Director • • • 7 Student Directors 2 Assistant Coordinators 10-20 Board Members Ex-officio Positions selected by NSO Director • • 2 Asst. Coordinators 7 Student Directors Ex-officio Positions selected by NSO Director • • • • • NSO Director Admissions Coordinator Advising Director Counseling Center Director Dean of Students Housing Director Registrar Admissions Coordinator Asst. Student Life VP Parking Committee • • Academic Asst. V.P. 4 Administrators • 1 Student Appointed by Student Life V.P. Performance Correlation Committee • • • • Center Stage Coordinator 7 Administrators 4 Faculty Secretary • Activities Student Entertainment Director Activities Position Assignment Physical Plant Safety Committee • • • PPLT Administrator 2 Administrators 10 Staff • 1 Student Student Employee on Grounds Crew Public Relations Staff • Public Relations Director • Activities Student Officer – Secretary Activities Position Assignment 298 Appendix F • • COMMITTEE PARTICIPANTS STUDENTS Recycling Committee • Bruce Hobbs • 1 Student Student Life Council • • Student Body President NSO Student Director • 2 students Ex-officio Positions Student Alumni Association • Alumni Officer • • 1 Student Director 3 Student Coordinators 1 Student Secretary Nominated by student director and approved by Alumni Officer Activities Student Officer—President Several Students Activities Position Assignment • Activities Director HOW APPOINTED Student Solutions Committee • Student Volunteer Committee • Service Leadership Director • Summer Devotional Committee • • • Public Relations Director Music Dept. Rep. Religion Dept. Rep. • Activities Student Officer – President Activities Position Assignment Teton Leadership Advisory Board • Special Asst. to Student Life V.P. Mayor Donor College President Chamber of Commerce Director • 2 Students Approved by Student Life V.P. Women’s Awareness Committee • • Chair Activities Enrichment Advisor 1 Faculty 1 Counselor 1 Dean of Students Rep. 1 Housing Rep. 1 Staff Employee President’s Wife Secretary • Activities Student Women’s Director Activities Student Married Director Activities Position Assignment • • • • • • • • • • • • • • Appendix F 299 300 Appendix F Index Self-Study 2004 Index 301 302 Index Abbreviated programs ............................................... 177 Academic freedom ............................ 231, 238, 239, 332 Academic Societies ........................................... 220, 279 Accounting ...... 7, 60, 73, 74, 75, 88, 222, 299, 300, 301, 303, 309, 321, 326 Achievement ... 11, 12, 17, 18, 19, 25, 31, 33, 40, 58, 64, 84, 90, 150, 336 ACT................................................................... 171, 175 Active learning .................................................... 11, 348 Activities Program ...................... 8, 9, 15, 33, 34, 35, 36, 40, 90, 118, 141, 142, 150, 162, 163, 169, 179, 180, 181, 182, 199, 219, 222, 223, 240, 283, 285, 288, 293, 350, 359, 362, 363, 364, 365, 366 Administration, administrators ..... 14, 15, 16, 17, 18, 25, 27, 28, 31, 32, 33, 34, 35, 36, 39, 44, 46, 48, 53, 55, 64, 71, 72, 73, 90, 95, 114, 125, 127, 134, 139, 142, 146, 152, 153, 154, 163, 173, 178, 191, 193, 194, 195, 198, 199, 204, 209, 211, 213, 214, 222, 223, 224, 226, 231, 232, 235, 237, 238, 239, 240, 241, 253, 256, 257, 265, 266, 274, 278, 281, 282, 285, 286, 287, 288, 289, 300, 301, 307, 309, 310, 312, 313, 321, 325, 329, 330, 332, 348, 362, 363, 364, 365 Admission ..... 8, 9, 19, 66, 117, 169, 171, 172, 183, 184, 185, 298 Admissions, Office of . 19, 162, 163, 171, 172, 183, 184, 282, 283, 298, 358, 365 Advanced placement ............................................. 55, 64 Advancement ...... 35, 162, 163, 167, 180, 279, 281, 282, 283, 298, 358 Advancement Council......................................... 35, 167 Advancement Vice President .... 162, 180, 281, 282, 298 Advising .................. 5, 31, 33, 45, 46, 47, 49, 53, 61, 64, 66, 84, 87, 88, 90, 94, 102, 104, 106, 112, 114, 117, 118, 123, 124, 129, 134, 135, 138, 139, 142, 146, 149, 156, 157, 167, 170, 171, 173, 178, 180, 182, 191, 217, 218, 219, 231, 232, 235, 236, 238, 240, 242, 285, 291, 336, 337, 349 Agriculture ........................................ 76, 77, 78, 88, 104 Allocations .................................. 18, 32, 39, 48, 60, 154 Alumni .. 14, 28, 31, 34, 39, 88, 125, 127, 158, 186, 217, 220, 222, 279 Alumni Survey ............ 28, 31, 37, 40, 88, 127, 170, 240 Appeals ............................................................. 173, 285 Applicants ......................................................... 172, 238 Applications Development................................ 259, 358 Architect............................................................ 319, 321 Articulation ................................................................. 64 Articulation agreements .............................................. 64 Arts 5, 7, 8, 11, 30, 49, 51, 61, 63, 75, 81, 95, 98, 104, 106, 110, 113, 123, 124, 126, 127, 128, 129, 131, 137, 138, 145, 146, 154, 158, 179, 180, 181, 182, 211, 283, 285, 317, 318, 324, 358, 362 Assessment (see also Outcomes Assessment)................. 9, 12, 17, 18, 19, 24, 25, 29, 30, 31, 33, 34, 35, 36, 37, 38, 39, 40, 44, 51, 53, 58, 60, 61, 67, 73, 79, 82, 86, 88, 90, 91, 92, 98, 110, 122, 124, 127, 139, 154, 165, 167, 170, 171, 183, 187, 188, 201, 205, 215, 235, 268, 281, 301, 305, 316, 337, 349 Associated women students ...................................... 219 Associations and Cultural Well-Being .. 28, 83, 163, 167, 182, 191, 218, 240, 255, 279 Athletic Director ............................................... 281, 363 Athletics .. 8, 72, 102, 170, 179, 183, 193, 201, 285, 292, 293, 317 Audit ................................................................. 300, 305 Backbone................................................................... 264 Badger Creek .. 44, 71, 72, 148, 182, 249, 317, 318, 319, 322 Basic Education ............ 16, 17, 18, 19, 61, 98, 124, 330 Bednar, David A. (see also President)...... 9, 18, 25, 202, 241, 274, 275, 329, 340 Benchmarks......... 25, 31, 32, 33, 36, 38, 39, 40, 66, 154 Benefits ..................................................................... 287 Board of Trustees 3, 14, 18, 25, 35, 39, 40, 45, 100, 117, 118, 135, 139, 140, 141, 156, 179, 200, 201, 202, 214, 238, 239, 274, 275, 276, 278, 283, 285, 286, 297, 298, 299, 300, 301, 309, 318, 319, 321, 323, 325, 329, 330, 332, 363, 364, 365, 366 Boise State University............................................... 233 Books ........ 108, 122, 152, 165, 183, 187, 249, 251, 253 Bookstore .. 163, 170, 182, 186, 187, 188, 209, 210, 211, 282, 292, 303, 324, 358 Brown Bag seminars ................................................. 241 Budgets, budgeting ..... 12, 17, 18, 19, 32, 35, 38, 39, 48, 58, 72, 75, 79, 83, 86, 102, 117, 125, 126, 127, 131, 139, 145, 146, 165, 179, 184, 189, 193, 222, 226, 236, 240, 241, 249, 253, 255, 256, 275, 279, 282, 283, 287, 297, 298, 299, 301, 303, 305, 309, 318, 321, 323, 325, 358, 359 Buildings ... 3, 7, 11, 34, 44, 75, 76, 81, 83, 97, 100, 115, 117, 123, 125, 128, 132, 136, 141, 146, 157, 179, 188, 190, 196, 198, 200, 201, 204, 205, 211, 213, 249, 251, 253, 255, 266, 268, 269, 279, 309, 310, 313, 318, 319, 321, 322, 324, 325, 350 Administration Building .................................... 321 Austin 8, 45, 135, 233, 266, 269, 310, 316, 317, 322 Benson ......... 8, 45, 76, 77, 124, 125, 269, 316, 317, 322, 324 Index 303 Clarke ..... 45, 98, 118, 123, 124, 141, 146, 156, 157, 200, 269, 317, 324 Hart 8, 45, 48, 118, 141, 167, 170, 182, 198, 262, 269, 283, 292, 310, 317, 322, 324, 325, 350 Hinckley ........................... 8, 44, 118, 316, 322, 324 Kimball Administrative and Student Services ... 188, 190, 266, 268, 269, 317, 321 Kirkham ............. 8, 45, 81, 158, 262, 317, 318, 325 Livestock Center .. 44, 148, 269, 316, 317, 318, 319 Manwaring Student Center 8, 45, 89, 150, 163, 182, 186, 196, 198, 199, 205, 208, 209, 211, 213, 214, 222, 264, 268, 292, 298, 317, 318, 321, 324, 325, 350, 358 Romney ................................ 81, 132, 142, 317, 324 Smith Annex .............................................. 109, 317 Snow 8, 45, 138, 158, 182, 269, 283, 317, 318, 324, 325, 350 Spori ...... 8, 34, 44, 81, 97, 138, 220, 316, 317, 322, 325, 350 Taylor ......................... 152, 258, 268, 283, 317, 321 Thomas E. Ricks Building ............... 8, 45, 133, 324 Business ...... 7, 51, 54, 56, 60, 65, 69, 73, 74, 75, 76, 78, 82, 88, 90, 91, 92, 93, 104, 106, 108, 117, 123, 127, 128, 131, 132, 134, 142, 148, 169, 184, 186, 196, 200, 220, 239, 257, 258, 266, 268, 274, 277, 280, 282, 299, 300, 330, 358, 359 Campus planning .............. 167, 283, 319, 326, 358, 363 Campus Police .. 163, 167, 169, 170, 223, 224, 225, 226, 256, 268, 282, 292, 312, 319, 358 Capstone course (see also Experiential Learning) .... 5, 9, 49, 93, 107, 117, 136, 154, 349 Career 3, 5, 11, 33, 46, 47, 49, 64, 65, 66, 78, 82, 90, 93, 100, 102, 106, 107, 115, 123, 124, 125, 127, 129, 132, 136, 146, 148, 149, 153, 170, 177, 178, 208, 209, 213, 214, 220, 222, 224, 235, 291, 325, 349 Career and Advising Center (CAC) ...... 51, 64, 162, 167, 171, 173, 178, 188, 214 Career counseling................................................ 64, 177 Catalog .. 19, 25, 31, 51, 53, 56, 61, 64, 66, 84, 169, 173, 175, 217, 218, 279, 330, 349, 358 Centralized Data Services (CDS).............................. 301 Chairs .......................... 12, 14, 15, 16, 18, 48, 49, 53, 60, 72, 88, 110, 112, 134, 135, 139, 152, 232, 235, 236, 238, 240, 251, 253, 257, 280, 282, 283, 285, 288, 298, 305, 309, 358, 362, 363, 366 Church Educational System 71, 152, 159, 179, 183, 251, 274, 300, 316 Clarke .... 45, 98, 118, 123, 124, 141, 146, 156, 157, 200, 269, 317, 324 Class schedules ........................................... 72, 217, 218 Classroom 45, 53, 76, 78, 79, 81, 82, 83, 86, 88, 93, 104, 106, 112, 113, 114, 122, 124, 125, 132, 134, 138, 139, 141, 142, 150, 152, 153, 156, 157, 158, 171, 179, 187, 239, 249, 262, 312, 319, 324, 344, 350 Classrooms ........................................ 123, 138, 154, 317 304 Index Collections .. 40, 120, 122, 127, 152, 246, 249, 251, 253, 255, 256, 257, 262 College Education ....... 5, 7, 9, 12, 17, 37, 44, 49, 51, 53, 63, 71, 72, 73, 76, 81, 82, 84, 92, 93, 98, 107, 108, 109, 113, 115, 117, 118, 119, 120, 123, 124, 126, 129, 132, 134, 135, 136, 138, 142, 144, 145, 148, 153, 154, 156, 157, 158, 177, 194, 233, 257, 258, 274, 277, 280, 281, 300, 358 Performing & Fine Arts ..................................... 363 College Level Examination Program (CLEP) ............ 64 College Student Experiences Questionnaire ... 11, 27, 29, 46, 256 College Student Experiences Questionnaire (CSEQ) . 11, 27, 29, 30, 31, 36, 55, 63, 126, 170, 256, 261 Commissioner of Education...................... 274, 275, 278 Committees ..... 11, 12, 17, 30, 35, 38, 39, 49, 53, 56, 58, 60, 63, 79, 83, 86, 98, 102, 110, 112, 113, 117, 118, 163, 167, 171, 173, 177, 178, 184, 198, 218, 223, 226, 232, 235, 236, 238, 249, 274, 275, 278, 281, 282, 283, 285, 298, 299, 300, 303, 305, 309, 312, 319, 326, 360, 362, 363, 364, 365, 366 Communication14, 15, 17, 19, 35, 40, 51, 61, 75, 81, 92, 95, 97, 107, 134, 136, 145, 146, 150, 154, 156, 158, 163, 188, 195, 211, 235, 256, 261, 266, 278, 282, 312, 318 Compensation ... 231, 236, 240, 275, 287, 307, 309, 346, 348 Competencies .. 11, 12, 31, 51, 53, 58, 64, 122, 123, 141, 188, 336, 345 Computation............................................ 17, 19, 61, 303 Computer lab(s) .... 44, 45, 75, 79, 81, 88, 106, 123, 128, 132, 136, 142, 146, 156, 261 Computer literacy...................................................... 345 Computer Support ..................................................... 259 Computer(s) .............................................................. 5, 7, 30, 39, 44, 45, 55, 60, 69, 75, 76, 79, 81, 84, 88, 93, 95, 98, 100, 102, 106, 108, 109, 114, 117, 123, 127, 128, 132, 135, 136, 142, 144, 145, 146, 154, 156, 173, 187, 200, 202, 204, 211, 222, 224, 251, 257, 258, 259, 261, 266, 282, 283, 322, 345, 358 Computer-based delivery ...................................... 39, 60 Conduct . 19, 28, 141, 150, 156, 169, 191, 193, 204, 236, 238, 241, 274, 278, 285, 312, 313, 329, 344 Constituencies ........................... 14, 15, 35, 39, 286, 330 Construction ............................................................ 8, 45, 48, 75, 78, 79, 80, 88, 158, 167, 178, 179, 200, 204, 211, 298, 310, 318, 319, 321, 323, 324, 350 Continuing Education 44, 71, 72, 73, 125, 129, 148, 171, 194, 200, 281, 282, 324, 358 Councils Academic Council ... 35, 53, 56, 110, 167, 209, 235, 249, 256, 283, 285, 362 Administrative Council ........................ 35, 169, 281 Advancement Council ................................. 35, 167 Campus Leadership Forum .... 14, 35, 232, 279, 282, 283 Computer Technology Council (CTC) .............. 283 Expanded President’s Council ....... 14, 35, 279, 281 Strategic Planning Council .... 14, 35, 232, 279, 282, 283, 285 Student Life Council .... 35, 167, 184, 191, 200, 285, 366 counseling ..... 7, 33, 45, 51, 64, 129, 153, 170, 175, 178, 184, 188, 190, 291, 307, 324 Counseling Center. 64, 69, 163, 167, 170, 178, 188, 190, 191, 200, 202, 282, 291, 319, 324, 358, 365 Course objectives. ............................................... 58, 141 Course, courses ............................................................. 4, 5, 8, 9, 11, 12, 16, 17, 18, 19, 28, 30, 32, 33, 34, 35, 36, 37, 39, 44, 46, 48, 49, 51, 53, 55, 56, 57, 58, 60, 61, 63, 64, 66, 67, 71, 72, 73, 74, 75, 76, 77, 78, 79, 81, 82, 83, 84, 86, 88, 90, 91, 92, 93, 94, 95, 97, 98, 100, 102, 106, 107, 108, 109, 110, 112, 113, 114, 115, 117, 118, 120, 122, 123, 124, 125, 126, 127, 128, 129, 131, 132, 134, 136, 138, 139, 141, 142, 144, 145, 146, 148, 150, 152, 153, 154, 156, 158, 169, 171, 173, 202, 209, 215, 218, 224, 231, 235, 236, 240, 241, 243, 249, 286, 330, 336, 349 Creativity..... 61, 107, 108, 125, 127, 158, 183, 201, 231, 241, 336, 345 Crime, criminal activity .... 153, 154, 169, 223, 224, 227 Critical thinking .................... 37, 38, 104, 107, 139, 154 Curriculum .................................................... 8, 9, 11, 12, 49, 53, 56, 58, 60, 61, 82, 85, 86, 88, 90, 91, 92, 95, 97, 98, 104, 106, 107, 108, 110, 112, 113, 114, 115, 118, 122, 124, 126, 132, 134, 136, 139, 141, 142, 145, 152, 158, 224, 232, 235, 236, 238, 241, 246, 247, 249, 251, 279, 336 Curriculum development .....97, 112, 114, 115, 134, 232, 235, 236, 241 Dashboard ... 25, 27, 31, 34, 38, 39, 40, 48, 51, 170, 236, 281 Dean of Students . 28, 163, 167, 173, 188, 191, 193, 194, 218, 282, 292, 358, 364, 365, 366 Debt ..................................................................... 19, 298 Decision-making ... 9, 24, 34, 35, 53, 182, 235, 240, 278, 279, 281, 285, 288 Degree programs ......................... 3, 4, 5, 8, 9, 18, 32, 33, 40, 45, 47, 48, 49, 51, 53, 55, 56, 57, 60, 61, 66, 67, 71, 79, 123, 125, 127, 128, 132, 136, 138, 142, 145, 150, 156, 173, 231, 232, 240, 275 Degrees ................................................................. 4, 7, 9, 11, 16, 18, 31, 32, 33, 34, 37, 39, 48, 49, 51, 61, 67, 73, 75, 76, 77, 78, 79, 81, 83, 84, 86, 88, 93, 94, 95, 97, 98, 100, 102, 104, 106, 108, 110, 112, 115, 117, 118, 120, 122, 123, 124, 125, 126, 127, 128, 129, 131, 132, 135, 138, 142, 145, 146, 148, 152, 153, 154, 156, 157, 158, 163, 169, 171, 172, 188, 204, 208, 209, 222, 231, 232, 233, 234, 253, 261, 307, 309, 336, 347, 348 Department(s) ................................. 8, 12, 14, 15, 16, 17, 19, 30, 32, 38, 39, 40, 44, 47, 48, 49, 50, 51, 53, 55, 56, 58, 59, 60, 66, 67, 71, 72, 73, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 86, 87, 88, 90, 91, 92, 93, 94, 95, 97, 98, 100, 102, 104, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 120, 122, 123, 124, 125, 126, 127, 128, 129, 132, 133, 134, 135, 136, 138, 139, 141, 142, 144, 145, 146, 148, 150, 152, 153, 154, 156, 157, 158, 163, 164, 165, 171, 175, 187, 195, 201, 202, 208, 211, 220, 224, 226, 232, 235, 236, 238, 239, 240, 253, 255, 259, 261, 262, 264, 266, 285, 286, 287, 288, 300, 301, 303, 305, 309, 310, 318, 321, 322, 323, 324, 326, 336, 337, 347, 349 Departments Accounting ...... 7, 54, 69, 73, 74, 75, 128, 170, 220, 239, 257, 258, 277, 291, 300, 303, 359 Agronomy & Ag Business ..................... 69, 76, 257 Animal Science ............ 7, 69, 77, 78, 239, 257, 280 Architecture and Construction ....................... 78, 79 Art 7, 44, 61, 69, 81, 82, 124, 157, 158, 211, 239, 257, 258, 321, 322, 359 Automotive .......................... 5, 69, 82, 83, 239, 257 Biology ........................ 7, 69, 84, 86, 118, 144, 257 Business Management 7, 69, 88, 90, 91, 92, 93, 123, 128, 239, 300 Chemistry . 7, 60, 69, 93, 94, 95, 117, 144, 257, 324 Child & Family Studies ................... 69, 97, 98, 239 Communication 7, 15, 44, 54, 69, 75, 88, 90, 95, 97, 104, 128, 148, 239, 257, 267, 270, 280, 358 Computer Science & Engineering . 5, 100, 102, 258, 266 Dance ... 69, 102, 211, 219, 239, 257, 359, 363, 365 Economics/Political Science ...... 7, 66, 69, 104, 106, 239, 257 English ............. 7, 12, 54, 55, 56, 58, 60, 63, 66, 67, 69, 72, 73, 75, 84, 107, 108, 109, 110, 112, 158, 233, 239, 257 Foreign Language ...... 7, 66, 69, 112, 113, 114, 115, 239, 257 Geology.......7, 69, 84, 115, 117, 118, 144, 239, 257 Health Science ..................................................... 65 Health Science (Paramedicine) .............. 5, 118, 119 History, Geography, & Political Science ... 7, 54, 55, 66, 69, 81, 84, 120, 172, 239, 257, 258, 281 Home & Family Education .. 69, 123, 239, 257, 258 Horticulture ........................................ 124, 323, 363 Humanities & Philosophy ...... 69, 84, 126, 127, 138, 141, 171, 257, 277 Information Systems .......... 7, 69, 75, 127, 128, 258 Interior Design ..... 7, 18, 54, 70, 124, 129, 173, 258, 363 Landscape Horticulture .. 5, 7, 54, 69, 124, 125, 257, 324, 363 Mathematics ..... 7, 16, 60, 66, 67, 70, 132, 134, 135, 144, 239, 257 Index 305 Mechanical Engineering & Technology .. 5, 18, 135, 144, 257 Music ..... 7, 18, 51, 61, 70, 102, 104, 136, 138, 144, 239, 248, 257, 283, 359, 365, 366 Nursing .. 4, 5, 7, 18, 40, 49, 51, 54, 58, 61, 70, 118, 138, 139, 140, 141, 173, 183, 201, 239 Physical Education ...... 70, 118, 141, 142, 170, 239, 257, 281, 292, 317, 324 Physics ..... 7, 70, 117, 136, 142, 144, 145, 146, 257 Psychology ....................................... 7, 70, 146, 257 Recreation Leadership 7, 54, 70, 148, 150, 239, 257 Religious Education . 51, 70, 84, 131, 150, 152, 153, 239, 249, 257, 358, 366 Sociology & Social Work ........ 7, 70, 153, 154, 224 Teacher Education ..... 65, 70, 76, 98, 108, 110, 156, 157, 178, 239 Teacher Education (Elementary Education) .... 7, 54, 120, 134, 144, 153, 156, 173, 257, 258, 277 Teacher Education (Secondary Education) .. 54, 115, 117, 118, 120, 156, 258 Theatre ..................... 7, 70, 102, 104, 158, 239, 359 Departments Information Systems.............. 60, 127, 128 Design ..................................................... 8, 9, 12, 33, 39, 40, 60, 73, 75, 78, 93, 108, 127, 129, 135, 136, 141, 146, 186, 211, 268, 269, 319, 321, 322, 323, 325 Development ..... 8, 12, 16, 19, 27, 36, 38, 40, 48, 55, 63, 66, 77, 84, 90, 97, 98, 102, 107, 112, 113, 114, 115, 125, 127, 128, 129, 135, 138, 139, 141, 142, 146, 148, 153, 154, 158, 167, 179, 187, 190, 191, 193, 196, 209, 215, 216, 217, 231, 241, 259, 264, 277, 279, 282, 285, 297, 309, 319, 326, 329, 340 Devotionals ................. 31, 138, 187, 193, 262, 269, 330 Disability ..................................................................... 67 Diversity............................................................ 3, 31, 67, 84, 86, 102, 112, 123, 124, 129, 138, 139, 150, 163, 179, 191, 218, 219, 241, 249, 266, 348 Dormitories ......................... 44, 266, 269, 298, 317, 321 Drama................................................ 102, 108, 126, 241 Dress ............. 28, 34, 169, 171, 191, 193, 329, 344, 354 Educational programs ... 18, 19, 44, 48, 60, 71, 231, 235, 249, 298, 299 Effective ...... 15, 40, 78, 81, 95, 102, 110, 112, 118, 124, 125, 129, 139, 141, 153, 158, 179, 188, 218, 219, 223, 238, 240, 241, 260, 262, 264, 269, 275, 278, 282, 286, 303, 305, 309, 312, 323, 325, 340 Effectiveness ..................... 15, 18, 19, 24, 25, 34, 35, 79, 83, 95, 102, 118, 127, 145, 153, 188, 189, 190, 205, 217, 231, 310 Electives .............................................................. 98, 123 Eligibility requirements .............................................. 18 Employee Handbook................................................. 236 Employee Productivity Review ............................ 35, 38 306 Index Employment ...................... 33, 49, 53, 54, 56, 66, 76, 77, 78, 80, 81, 84, 88, 97, 115, 117, 118, 122, 131, 145, 150, 153, 154, 156, 163, 167, 169, 178, 209, 217, 220, 221, 222, 224, 235, 239, 242, 253, 264, 286, 293, 300, 307, 309, 330, 332, 345, 346, 358, 359 Enrollment............................................... 4, 9, 30, 37, 45, 56, 57, 71, 72, 75, 76, 78, 79, 80, 81, 83, 84, 88, 92, 93, 97, 109, 113, 117, 120, 123, 127, 132, 145, 150, 152, 153, 173, 184, 186, 188, 193, 196, 197, 200, 201, 204, 205, 215, 217, 219, 220, 227, 249, 251, 253, 283, 298, 301, 302, 312, 316, 326, 350 Environment.......... 15, 27, 28, 30, 31, 34, 40, 61, 77, 84, 88, 90, 104, 114, 115, 120, 129, 131, 139, 141, 150, 152, 153, 178, 186, 191, 193, 196, 203, 204, 205, 209, 222, 223, 240, 241, 246, 261, 266, 269, 279, 286, 287, 301, 329, 344, 346 Equal opportunity...................................................... 286 Equipment ............................... 45, 48, 53, 77, 83, 84, 86, 95, 98, 102, 113, 117, 122, 125, 127, 136, 138, 141, 145, 146, 152, 154, 156, 195, 198, 201, 202, 204, 211, 213, 217, 240, 246, 249, 253, 256, 261, 262, 263, 264, 268, 287, 298, 299, 316, 318, 319, 323, 324, 325, 326, 336 ESL ............................................................................. 67 Ethical standards ................................................. 27, 329 Ethnic .................................. 28, 108, 131, 154, 167, 218 Evaluation processes ................................................. 165 Evidence 12, 17, 37, 45, 58, 63, 64, 73, 91, 94, 134, 167, 226, 241, 268, 313, 336 Expenditures ..................... 32, 37, 48, 49, 299, 303, 347 Experiential learning ............... 5, 7, 9, 46, 47, 49, 56, 57, 64, 66, 72, 75, 76, 77, 78, 79, 80, 82, 88, 90, 91, 93, 95, 97, 107, 108, 117, 118, 120, 124, 136, 150, 154, 163, 178, 198, 208, 209, 235, 240, 279, 282, 287, 326, 349, 358 Facilities .......................................................... 18, 35, 44, 45, 47, 48, 75, 76, 78, 79, 81, 82, 83, 84, 86, 88, 95, 97, 98, 100, 102, 104, 106, 113, 117, 118, 120, 123, 124, 125, 126, 127, 129, 132, 135, 136, 138, 139, 141, 142, 154, 156, 157, 158, 163, 169, 170, 178, 180, 182, 186, 195, 198, 200, 201, 204, 205, 211, 220, 222, 226, 240, 241, 246, 249, 251, 256, 275, 279, 283, 287, 292, 293, 312, 316, 317, 318, 319, 320, 321, 322, 323, 324, 325, 326, 336, 358, 359 Faculty............................................... 3, 4, 5, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 25, 28, 31, 33, 34, 35, 36, 37, 39, 40, 44, 45, 46, 47, 48, 49, 51, 53, 55, 56, 57, 58, 60, 61, 64, 66, 67, 69, 70, 71, 72, 73, 75, 76, 77, 78, 79, 81, 82, 83, 84, 86, 87, 88, 90, 92, 93, 94, 95, 97, 98, 100, 102, 104, 106, 107, 108, 110, 111, 112, 113, 114, 115, 117, 118, 120, 122, 123, 124, 125, 126, 127, 128, 129, 131, 132, 134, 135, 136, 138, 139, 141, 145, 146, 148, 149, 150, 152, 153, 154, 156, 157, 158, 167, 169, 171, 173, 178, 180, 182, 193, 196, 198, 199, 200, 204, 205, 208, 209, 211, 215, 217, 218, 220, 222, 226, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242, 246, 249, 251, 253, 254, 255, 256, 257, 260, 262, 264, 274, 279, 280, 282, 283, 285, 286, 287, 288, 300, 307, 309, 312, 313, 318, 325, 329, 330, 332, 336, 337, 348, 350, 354, 358, 362, 363, 364, 365, 366 Adjunct ............................ 44, 47, 67, 72, 73, 81, 82, 83, 104, 108, 110, 111, 112, 113, 117, 124, 125, 134, 138, 139, 142, 148, 149, 156, 231, 239, 350 Development .............................................. 126, 279 Evaluation ........................ 16, 67, 73, 100, 238, 241 Full-Time ............................... 3, 4, 8, 11, 18, 44, 47, 67, 71, 75, 76, 78, 81, 83, 84, 88, 93, 94, 97, 98, 100, 102, 104, 108, 110, 111, 112, 113, 114, 117, 123, 124, 129, 135, 138, 139, 142, 145, 146, 148, 152, 156, 178, 231, 235, 239, 350 Hiring ................................................................... 11 Part-Time ......... 18, 72, 98, 102, 123, 152, 239, 307 Faculty association .... 232, 235, 239, 282, 283, 285, 362 Farm .............................................................. 76, 78, 322 Fees . 48, 53, 72, 150, 169, 178, 251, 275, 297, 298, 299, 300, 301, 303 Financial aid 47, 162, 163, 173, 174, 175, 194, 195, 196, 217, 240, 282, 287, 291, 298, 300, 358 Financial planning..................................................... 297 Focus groups ..... 125, 167, 170, 187, 198, 211, 215, 217, 259 Food Services .... 163, 179, 196, 197, 198, 204, 209, 210, 211, 282, 324, 358, 363 Fund-raising .............................. 220, 279, 297, 300, 301 Funds ..... 86, 98, 104, 106, 122, 139, 152, 241, 254, 255, 256, 262, 297, 298, 299, 300, 301, 303, 318, 325 General Education............. 16, 18, 19, 31, 37, 38, 49, 51, 53, 61, 63, 64, 76, 84, 86, 93, 95, 98, 100, 104, 107, 108, 115, 117, 123, 124, 126, 127, 132, 136, 138, 142, 144, 145, 146, 153, 154, 158, 283, 330, 345 Goals ......................................................................... 4, 8, 12, 17, 18, 19, 20, 24, 25, 27, 31, 33, 34, 35, 36, 37, 38, 39, 40, 45, 49, 53, 58, 61, 72, 77, 78, 86, 88, 90, 91, 93, 112, 113, 114, 115, 129, 131, 135, 138, 139, 141, 142, 164, 171, 175, 194, 208, 238, 266, 274, 278, 279, 285, 286, 297, 298, 310, 325, 336 Gordon B. Hinckley .. 8, 18, 44, 118, 138, 231, 268, 269, 277, 278, 297, 310, 316, 317, 322, 324, 329 Governance . 18, 35, 51, 57, 58, 162, 167, 202, 231, 232, 235, 274, 282, 285 Graduates .............. 32, 33, 53, 54, 57, 73, 78, 79, 80, 82, 83, 90, 91, 92, 93, 98, 100, 106, 112, 118, 120, 122, 124, 125, 127, 129, 136, 138, 139, 148, 150, 153, 154, 157, 158, 209, 220, 222 Graduation......................... 31, 32, 33, 40, 49, 64, 78, 79, 83, 92, 104, 115, 117, 118, 124, 134, 141, 148, 169, 173, 178, 215, 217, 218, 224, 235, 283, 344, 346 Grants ................................ 175, 226, 236, 279, 298, 300 Grievance .................................................................. 169 Grooming .............. 28, 34, 169, 171, 191, 193, 329, 354 Guiding Principles .. 3, 25, 34, 35, 38, 53, 104, 179, 202, 285, 309, 338, 340 Handbook ................................................ 19, 64, 98, 184 Handicapped ............................................................... 67 Hands-on learning ................................. 44, 64, 125, 148 Hardware ....... 81, 84, 135, 251, 259, 260, 261, 266, 268 Health care 118, 139, 141, 167, 178, 199, 200, 201, 309 Health center ... 8, 45, 118, 163, 170, 178, 188, 199, 200, 201, 202, 282, 292, 303, 324, 358 Hiring .... 4, 33, 45, 66, 93, 125, 186, 190, 196, 222, 223, 224, 231, 232, 238, 279, 307, 309, 350 Hold to the Rod ................................. 163, 202, 358, 364 Holdings ................ 19, 55, 106, 122, 135, 154, 256, 336 Honesty ............................................... 82, 169, 186, 330 Honor Code . 19, 167, 169, 171, 177, 191, 193, 215, 283, 285, 329, 332, 344, 352, 354, 364 Housing ..... 8, 45, 97, 156, 167, 178, 179, 198, 203, 204, 205, 211, 226, 298, 321, 322, 324, 325, 329 Housing Office .......................................................... 291 Human relations .................... 16, 17, 19, 61, 79, 98, 124 Humanities ........................................................ 126, 127 Idaho State University....................... 134, 178, 233, 281 Improvement ..................... 11, 12, 14, 15, 30, 31, 39, 40, 46, 60, 79, 88, 91, 92, 102, 110, 112, 127, 135, 141, 146, 186, 188, 190, 193, 202, 211, 215, 238, 241, 256, 259, 285, 298, 309, 319, 330, 336, 337, 346 Income......................................................................... 72 Indicators 33, 36, 341, 344, 345, 346, 347, 348, 349, 350 Information ..... 12, 16, 17, 19, 25, 30, 35, 36, 37, 38, 40, 46, 48, 51, 55, 58, 60, 63, 64, 65, 66, 73, 82, 83, 88, 127, 128, 141, 145, 146, 150, 152, 153, 170, 171, 173, 175, 178, 179, 184, 186, 190, 193, 195, 196, 202, 208, 209, 210, 211, 213, 214, 217, 218, 219, 220, 222, 224, 235, 240, 246, 249, 251, 253, 256, 259, 261, 264, 266, 285, 287, 293, 298, 301, 303, 307, 309, 310, 313, 318, 322, 323, 330, 337, 349 Information resources ....................... 146, 246, 249, 251 Information Technology .. 35, 48, 55, 128, 163, 246, 256, 259, 298, 303, 358 Information Technology Services (ITS) ... 259, 261, 265, 266, 268 Innovation(s) ... 3, 7, 8, 44, 104, 179, 274, 285, 303, 350 Inquiry ............................................... 156, 238, 274, 332 Inservice ........................................ 58, 61, 100, 236, 348 Institutional effectiveness 19, 25, 34, 35, 36, 38, 39, 281 Institutional Effectiveness Assessment Plan (IEAP) .. 40, 170 Institutional goals ...... 25, 27, 28, 31, 35, 39, 40, 45, 240 Index 307 Institutional mission .... 24, 25, 27, 34, 35, 36, 37, 39, 45, 49, 53, 164, 239, 279, 285, 297 Instruction ......................... 12, 31, 53, 58, 66, 67, 70, 72, 73, 97, 104, 106, 113, 136, 139, 167, 187, 236, 238, 249, 250, 253, 261, 280, 282, 309, 348, 358 Instruction & Technology ........................................... 70 Insurance ........................... 178, 200, 202, 217, 236, 301 Integrity ............................................................. 329, 330 Intercollegiate athletics ..... 3, 8, 142, 162, 179, 193, 222, 223, 350 Interlibrary loan ........................................................ 122 Intermediate algebra.................................................... 16 Internal audit ............................................. 175, 300, 305 International students ................................................ 191 Internet .................................... 28, 40, 45, 55, 72, 75, 77, 84, 98, 113, 115, 154, 198, 211, 223, 249, 256, 266, 268, 269, 270, 281, 283, 301, 303, 307 Internship Office ............................................... 170, 293 Internships (see also Experiential Learning)5, 46, 49, 66, 76, 78, 79, 80, 88, 91, 120, 150, 154, 178, 208, 209, 235, 279, 326, 349 Intramural.................................................................. 180 Intranet, Internet...................... 28, 40, 45, 55, 72, 75, 77, 84, 98, 113, 115, 154, 198, 211, 223, 249, 256, 266, 268, 269, 270, 281, 283, 301, 303, 307 Investments ............................................................... 300 Island Park Science Center ................... 44, 84, 117, 318 Leadership ..................................................... 8, 9, 15, 35, 78, 88, 114, 139, 148, 150, 165, 177, 179, 180, 182, 219, 220, 274, 275, 279, 285, 286, 303, 318 Learning .... 3, 5, 7, 11, 12, 18, 19, 28, 29, 30, 31, 36, 44, 45, 51, 52, 53, 55, 58, 60, 61, 64, 72, 77, 82, 86, 88, 91, 95, 104, 107, 113, 114, 122, 123, 124, 125, 126, 127, 129, 131, 132, 135, 139, 141, 146, 148, 154, 156, 171, 182, 187, 191, 199, 202, 203, 204, 205, 213, 214, 215, 218, 220, 224, 236, 238, 240, 241, 246, 249, 251, 264, 266, 274, 279, 281, 285, 288, 316, 318, 322, 325, 330, 340, 344, 345, 346, 348 Learning Assistance Lab ............... 66, 70, 167, 184, 251 Learning Assistance Lab (LAL)..... 66, 67, 70, 167, 184, 251 Learning objectives ..................................... 12, 127, 266 Learning outcomes ................ 12, 58, 122, 127, 146, 171 Learning resources ...................................................... 19 Leave of absence ....................................................... 236 Letters . 16, 18, 61, 63, 67, 107, 114, 184, 238, 300, 358 Library................... 18, 19, 31, 36, 47, 48, 55, 64, 70, 75, 83, 90, 106, 109, 115, 117, 120, 122, 129, 131, 135, 146, 152, 154, 167, 170, 205, 222, 224, 246, 248, 249, 251, 253, 254, 255, 256, 257, 258, 261, 262, 264, 268, 269, 282, 285, 292, 310, 317, 321, 322, 330, 336, 358, 362 Literacy ..................................................... 132, 249, 253 Load, load hours 45, 83, 87, 90, 102, 112, 127, 128, 152, 200, 231, 232, 235, 236, 287, 325, 348 308 Index Loan default rate ....................................................... 175 Major, majors ................................................ 3, 4, 5, 7, 8, 12, 14, 18, 19, 20, 25, 31, 32, 33, 35, 37, 38, 39, 40, 44, 49, 51, 55, 56, 58, 60, 64, 65, 66, 67, 74, 75, 76, 77, 78, 79, 81, 82, 83, 84, 86, 88, 90, 92, 93, 94, 95, 97, 98, 100, 104, 106, 107, 108, 109, 110, 113, 115, 117, 118, 120, 122, 123, 124, 126, 127, 128, 129, 131, 132, 134, 135, 136, 138, 142, 145, 146, 148, 150, 152, 153, 154, 157, 158, 162, 163, 169, 173, 177, 178, 184, 187, 196, 202, 208, 209, 215, 216, 218, 219, 235, 249, 259, 261, 262, 264, 266, 269, 275, 282, 283, 285, 286, 297, 298, 301, 310, 319, 321, 322, 323, 324, 325, 326, 330, 336, 337, 345, 347, 359 Management................ 58, 60, 73, 74, 75, 77, 78, 79, 82, 83, 84, 88, 91, 92, 97, 123, 141, 148, 153, 182, 186, 188, 199, 204, 264, 269, 274, 277, 297, 300, 301, 303, 305, 309, 311, 312, 313, 318, 320, 321, 325, 326, 329 Management letter ............................................ 300, 303 Married Student Association ..................... 167, 191, 219 Married Students ...... 8, 44, 45, 122, 123, 167, 169, 177, 179, 188, 193, 199, 204, 205, 219, 226, 298, 324 Master plan........................................................ 297, 319 Mastery ............................................................... 60, 153 Math Lab ..................................................................... 67 Mathematics .... 16, 18, 60, 61, 67, 93, 94, 100, 102, 115, 132, 134, 135, 142, 145, 167, 324 Media 55, 77, 95, 97, 115, 120, 122, 126, 258, 262, 307, 322 Media Services ............................ 98, 251, 253, 262, 358 Methods................. 12, 14, 16, 31, 33, 35, 40, 49, 58, 60, 61, 63, 78, 83, 90, 92, 100, 108, 110, 120, 132, 139, 146, 162, 183, 195, 264, 303, 325, 349 Mission.. 3, 12, 15, 17, 18, 19, 20, 24, 25, 32, 34, 37, 40, 49, 58, 66, 71, 72, 78, 82, 84, 88, 93, 100, 104, 115, 120, 122, 123, 126, 129, 135, 136, 141, 142, 146, 150, 152, 153, 154, 156, 158, 164, 165, 169, 171, 183, 187, 188, 193, 204, 205, 209, 211, 222, 223, 226, 236, 238, 239, 241, 246, 247, 264, 266, 268, 274, 275, 278, 279, 281, 286, 303, 307, 309, 310, 316, 319, 325, 329, 330, 332, 336, 337, 344 Multi-media....... 75, 83, 84, 95, 117, 120, 132, 217, 262 Music............... 8, 48, 126, 136, 137, 138, 180, 268, 324 Natural Science ..................................... 18, 84, 117, 318 Network operations ........................................... 268, 269 Networks ................................................................... 269 New Student Orientation... 163, 169, 175, 177, 193, 213, 215, 279, 282, 293, 365 Newspaper............................................. 95, 97, 182, 211 Nondiscrimination..................................................... 286 Nursing.................. 33, 51, 138, 139, 141, 142, 183, 205 Off-campus ............................................................... 364 On-campus housing. ................................................... 44 On-line databases .................................................. 55, 90 Oral communication.................................................... 78 Orientation .... 55, 64, 131, 177, 193, 213, 214, 215, 217, 307 Outcomes assessment.............. 12, 20, 35, 39, 40, 73, 88 Outdoor Learning Center (see also Badger Creek) .... 44, 71, 148, 182, 283, 317, 318 Part-time................ 18, 37, 40, 44, 47, 67, 71, 72, 81, 83, 84, 98, 102, 104, 123, 125, 129, 139, 152, 163, 178, 186, 191, 194, 196, 200, 201, 204, 205, 211, 213, 214, 220, 221, 222, 224, 231, 239, 261, 262, 264, 307, 309, 312, 321, 350 Performance .. 31, 34, 38, 39, 40, 53, 58, 77, 90, 95, 102, 104, 112, 113, 124, 134, 138, 139, 158, 163, 165, 167, 171, 188, 226, 231, 241, 268, 275, 278, 279, 287, 300, 301, 303, 305, 312, 325, 337, 346, 348 Periodicals ........................................................... 90, 106 Personnel .......... 8, 30, 32, 37, 40, 45, 46, 55, 64, 67, 71, 73, 98, 106, 117, 118, 129, 154, 167, 170, 179, 180, 182, 186, 187, 188, 195, 200, 204, 217, 218, 222, 223, 224, 253, 256, 259, 262, 264, 274, 275, 278, 292, 303, 305, 307, 309, 310, 312, 313, 318, 326, 350 Physical plant .... 169, 211, 262, 268, 282, 283, 299, 301, 312, 316, 318, 319, 321, 322, 323, 325, 326, 365 Physical Plant .. 47, 82, 83, 125, 178, 204, 212, 316, 318, 319, 322, 323, 324, 329 Physical resources ..................................... 313, 316, 319 Physics ............ 7, 70, 117, 136, 142, 144, 145, 146, 257 Placement .. 12, 58, 66, 67, 112, 117, 124, 154, 158, 169, 173, 178, 209, 220, 222, 308, 336 Placement services ...................................................... 66 Plan 11, 12, 19, 25, 33, 35, 39, 45, 47, 53, 58, 60, 61, 64, 91, 115, 139, 145, 154, 156, 167, 204, 211, 217, 218, 219, 266, 268, 285, 299, 309, 319, 322, 349 Planning ................................ 8, 9, 11, 12, 17, 24, 25, 32, 33, 34, 35, 38, 39, 40, 45, 55, 57, 58, 60, 61, 64, 66, 86, 90, 113, 128, 134, 139, 146, 150, 164, 169, 187, 188, 198, 202, 232, 255, 269, 275, 281, 282, 285, 297, 299, 303, 305, 309, 316, 319, 321, 323, 325, 336, 340 Planning processes ...................................................... 39 Police................. 163, 169, 223, 224, 225, 226, 312, 319 Policies .......................... 8, 10, 16, 18, 19, 35, 49, 56, 57, 72, 73, 117, 138, 164, 167, 169, 171, 175, 184, 186, 187, 188, 193, 195, 200, 208, 209, 215, 217, 224, 231, 232, 235, 238, 239, 249, 269, 274, 275, 278, 289, 298, 300, 301, 303, 305, 307, 309, 310, 312, 313, 329, 330, 336, 337, 348, 350, 354 Policy .... 47, 82, 127, 131, 164, 167, 170, 172, 173, 184, 186, 187, 217, 218, 220, 224, 232, 235, 236, 238, 250, 278, 282, 291, 298, 325, 330 President............ 15, 18, 25, 35, 154, 277, 298, 307, 318 Professional development ............................... 18, 47, 82, 83, 98, 102, 104, 107, 112, 114, 115, 125, 127, 134, 138, 152, 231, 236, 241, 259, 266, 285, 288, 309, 336 Professional development leave ...... 82, 83, 99, 134, 241 Program changes ......................................................... 57 Programs ....................................... 3, 4, 5, 7, 8, 9, 11, 12, 14, 15, 16, 17, 18, 19, 32, 33, 34, 35, 37, 39, 44, 45, 46, 48, 49, 51, 53, 56, 57, 58, 60, 61, 67, 71, 72, 73, 74, 76, 77, 78, 79, 81, 82, 84, 86, 90, 91, 92, 93, 95, 97, 98, 100, 102, 107, 108, 115, 117, 122, 124, 125, 128, 129, 131, 132, 134, 135, 136, 138, 141, 142, 145, 146, 148, 150, 154, 156, 158, 162, 167, 170, 171, 172, 173, 175, 178, 179, 182, 183, 188, 193, 194, 197, 199, 208, 209, 214, 219, 222, 231, 235, 238, 240, 249, 251, 275, 279, 282, 285, 297, 298, 299, 300, 307, 312, 316, 321, 324, 325, 326, 330, 336, 337, 340, 348, 349, 350 Public Relations .... 15, 95, 282, 359, 363, 364, 365, 366 Publications ........................... 19, 57, 169, 184, 246, 330 Purposes ...................... 73, 76, 77, 78, 81, 82, 84, 88, 93, 95, 97, 100, 102, 104, 107, 112, 115, 118, 120, 123, 124, 126, 127, 129, 132, 135, 136, 138, 141, 142, 146, 148, 150, 153, 156, 158, 183, 186, 188, 191, 194, 196, 199, 202, 205, 208, 209, 213, 215, 220, 222, 223, 266, 301, 303, 305, 307, 309, 310 Quantitative reasoning ................................................ 60 Reading Lab ................................................................ 67 Recommendation 11, 12, 14, 16, 17, 55, 79, 86, 98, 110, 112, 132, 146, 184, 200, 204, 217, 238, 256, 285 Records . 19, 64, 162, 171, 173, 201, 217, 224, 299, 305 Recreation ..................................... 78, 88, 148, 149, 150 Registrar 47, 64, 162, 163, 171, 194, 215, 217, 218, 235, 240, 259, 282, 287, 358, 365 Related Instruction (see also Basic Education) ..... 16, 18, 330 Released time .... 18, 33, 45, 47, 117, 146, 232, 235, 236, 288 Remedial ............................................................... 61, 66 Remodeling ..................................................... 8, 45, 322 Renovation ................................ 135, 145, 319, 322, 323 Reporting............... 32, 75, 182, 299, 301, 303, 305, 309 Research .. 11, 19, 39, 55, 83, 90, 97, 104, 107, 117, 120, 122, 127, 131, 141, 148, 152, 153, 154, 187, 236, 241, 246, 249, 251, 252, 256, 261, 330 Reviews ....................... 12, 14, 17, 18, 20, 35, 38, 39, 49, 58, 63, 112, 139, 171, 238, 253, 275, 278, 297, 299, 300, 303, 305, 310, 319, 330, 350 Revisions ................................................................... 218 Rexburg (ID) 3, 18, 45, 138, 142, 148, 179, 183, 196, 205, 223, 224, 226, 309, 312, 316, 318, 319, 321, 325 Rights ............................................ 18, 58, 217, 239, 344 Romney ....................................... 81, 132, 142, 317, 324 Room and board .......................................................... 48 Roommates ............................................................... 202 Sabbatical leave .............. 18, 47, 95, 112, 193, 241, 288 Safety .... 58, 95, 148, 169, 179, 205, 219, 226, 311, 312, 313, 318, 319, 321 Index 309 Salaries .................................... 33, 48, 53, 236, 240, 278 Satisfaction...... 15, 31, 36, 37, 46, 48, 66, 114, 171, 175, 187, 188, 190, 195, 198, 209, 211, 217, 231, 240, 241, 256, 286, 289, 291, 310, 344, 349, 350 Scheduling................................................. 106, 147, 211 Scholarship.............................................................. 9, 47, 61, 98, 104, 107, 152, 172, 174, 175, 183, 184, 236, 238, 241, 283, 288, 291, 298, 300, 329, 332 Scholarships 47, 162, 163, 175, 183, 184, 240, 283, 287, 298, 358 Scholarships, Office of 47, 162, 163, 175, 183, 184, 240, 283, 287, 298, 358 Scroll ........................................................................... 97 Security ..... 153, 169, 170, 224, 240, 253, 255, 259, 266, 269, 287, 292, 310, 319 Server Management .................................. 264, 266, 358 Service............... 8, 12, 16, 25, 36, 46, 57, 58, 76, 78, 82, 83, 85, 91, 93, 97, 98, 100, 102, 106, 110, 114, 122, 123, 124, 125, 129, 132, 142, 145, 146, 148, 150, 153, 162, 163, 170, 171, 175, 179, 182, 183, 186, 187, 188, 189, 190, 198, 200, 201, 202, 204, 205, 211, 212, 215, 218, 219, 224, 226, 236, 241, 251, 260, 264, 266, 268, 277, 278, 279, 282, 285, 289, 299, 307, 309, 310, 321, 323, 329, 336 Services ....................................................................... 18, 25, 28, 31, 35, 37, 44, 46, 55, 61, 66, 67, 74, 78, 83, 91, 95, 106, 118, 120, 153, 162, 167, 170, 171, 178, 179, 183, 186, 187, 188, 196, 199, 200, 201, 211, 213, 214, 217, 218, 220, 223, 224, 226, 246, 249, 251, 253, 256, 261, 262, 264, 265, 266, 268, 279, 282, 286, 289, 291, 301, 303, 307, 309, 310, 317, 319, 321, 322, 326, 336, 344, 345, 354 Skills ..... 9, 11, 17, 18, 19, 31, 33, 37, 51, 53, 60, 61, 63, 66, 67, 73, 75, 76, 81, 82, 84, 86, 88, 90, 91, 93, 95, 97, 98, 104, 107, 110, 122, 124, 127, 132, 136, 141, 145, 146, 148, 150, 152, 153, 154, 156, 158, 187, 219, 220, 232, 246, 249, 253, 264, 303, 345, 346 Smyth, James ............................................................ 280 Social Science ......................... 18, 61, 63, 146, 154, 358 Social sciences ............................................................ 63 Socioeconomic .......................................................... 167 Software .................................. 45, 64, 67, 72, 75, 77, 81, 84, 93, 115, 117, 120, 135, 136, 145, 187, 196, 200, 249, 251, 259, 260, 261, 268 Space . 7, 8, 9, 11, 45, 48, 67, 76, 81, 100, 118, 120, 123, 125, 126, 128, 135, 136, 138, 145, 158, 172, 182, 186, 191, 196, 198, 200, 201, 209, 211, 213, 214, 218, 222, 251, 253, 264, 268, 275, 312, 316, 318, 321, 322, 324, 325, 326, 350 Specialized Associate .......................... 4, 17, 18, 49, 330 Staff ....... 3, 4, 8, 9, 14, 15, 18, 25, 39, 44, 48, 55, 57, 64, 66, 67, 71, 73, 81, 98, 104, 125, 131, 136, 141, 157, 158, 163, 167, 171, 175, 178, 179, 180, 184, 187, 188, 190, 191, 193, 194, 195, 196, 198, 199, 200, 310 Index 201, 202, 204, 205, 208, 211, 212, 213, 214, 218, 222, 223, 224, 226, 231, 237, 238, 249, 251, 253, 254, 256, 259, 260, 261, 264, 266, 274, 278, 282, 299, 300, 303, 307, 309, 310, 312, 313, 318, 319, 323, 325, 329, 330, 336, 350, 354 Standards ... 16, 19, 20, 28, 33, 34, 77, 82, 104, 110, 113, 114, 129, 131, 135, 139, 141, 153, 169, 171, 179, 191, 193, 200, 236, 240, 264, 267, 268, 285, 286, 287, 300, 305, 309, 318, 325, 329, 344 Stewardship ........... 12, 17, 35, 38, 39, 58, 165, 235, 350 Stewardship Review........................................................ 12, 17, 18, 19, 20, 31, 32, 35, 38, 39, 49, 58, 60, 73, 112, 117, 139, 164, 167, 170, 298, 350 Student activities ....................... 179, 209, 211, 218, 350 Student credit hour 30, 31, 37, 39, 48, 97, 108, 113, 299, 347 Student credit hours ........................................ 27, 28, 92 Student credit hours (SCH) ..... 30, 32, 33, 48, 49, 53, 93, 109, 113, 152, 344, 347 Student Evaluation of Institutional Mission and Goals (see also Surveys) ........................ 27, 28, 31, 36, 63 Student Evaluation of Instructional Practices (see also Surveys) ............................................................... 37 Student government .................................................. 218 Student learning .................................. 30, 124, 156, 249 Student life ........ 9, 15, 44, 162, 171, 183, 199, 219, 275 Student life council ..... 35, 167, 184, 191, 200, 285, 366 Student loan ...................................................... 175, 195 Student newspaper ........................ 25, 45, 169, 182, 322 Student population ................ 77, 95, 152, 156, 201, 219 Student ratings, ratings 28, 31, 36, 45, 93, 100, 102, 104, 107, 117, 125, 139, 150, 190, 238, 241, 348 Student rights ............................................................ 169 Student/faculty ratio .................................................... 92 Student-faculty ratio.................................................... 45 Study skills .................................................................. 67 Support services .......................................... 46, 240, 287 Surveys, questionnaires ...................... 11, 15, 16, 27, 28, 29, 30, 31, 33, 36, 37, 40, 46, 47, 48, 51, 55, 63, 64, 66, 75, 88, 91, 94, 95, 110, 122, 126, 145, 146, 158, 170, 171, 173, 175, 178, 182, 184, 187, 188, 190, 193, 195, 196, 198, 199, 201, 202, 205, 207, 208, 211, 212, 215, 218, 219, 226, 235, 239, 240, 241, 256, 261, 286, 287, 288, 289, 309, 310 Suspension from school ............................................ 173 Syllabus ............................................................... 72, 171 Teaching .............. 3, 9, 12, 18, 28, 31, 33, 44, 45, 47, 58, 60, 61, 67, 73, 75, 76, 77, 78, 81, 82, 83, 84, 86, 88, 90, 91, 94, 95, 97, 98, 102, 104, 106, 107, 108, 110, 112, 114, 115, 117, 118, 120, 122, 123, 125, 126, 128, 129, 132, 134, 135, 136, 138, 139, 141, 142, 146, 148, 150, 152, 154, 156, 157, 158, 171, 178, 187, 201, 202, 209, 231, 232, 235, 236, 238, 239, 240, 241, 249, 251, 253, 269, 274, 281, 285, 288, 329, 330, 336, 337, 340, 348, 349, 350 Teaching methods ... 12, 58, 60, 61, 67, 86, 90, 102, 110, 349 Technical ..... 8, 11, 35, 40, 58, 75, 76, 77, 82, 84, 86, 98, 108, 118, 127, 142, 261, 262, 288 Technology ...... 5, 7, 9, 11, 18, 35, 45, 64, 70, 75, 77, 79, 82, 83, 88, 92, 93, 98, 100, 102, 127, 135, 136, 144, 156, 187, 246, 253, 259, 263, 264, 269, 279, 283, 298, 303, 310, 316, 317, 322, 323, 350, 358 Telecommunication ........................................... 267, 268 Telecommunications ................................. 266, 270, 358 Templates .............................................................. 12, 63 Terminal .. 18, 31, 33, 34, 58, 77, 88, 104, 122, 138, 200, 231, 232, 233, 348 Termination ............................................................... 278 Teton Leadership and Service Center . 44, 112, 182, 318, 366 The Church of Jesus Christ of Latter-day Saints. ... 3, 19, 120, 139, 153, 169, 183, 246, 275, 309, 330, 332 theater.................................. 89, 102, 120, 210, 211, 324 Thomas E. Ricks ..... 8, 45, 124, 128, 133, 146, 236, 283, 324 Three-track ........ 8, 9, 118, 172, 173, 196, 222, 240, 288 Transcripts ........................... 64, 171, 173, 217, 218, 238 Transfer ............. 4, 11, 12, 18, 34, 49, 51, 55, 58, 61, 64, 73, 75, 78, 82, 83, 95, 120, 122, 128, 145, 146, 171, 178, 215, 217, 218, 235, 336 Transfer credit ............................................. 64, 171, 217 Transition .................................................. 3, 4, 9, 11, 12, 14, 18, 25, 31, 32, 34, 38, 39, 40, 53, 61, 75, 78, 79, 90, 95, 106, 109, 110, 113, 114, 115, 118, 120, 123, 125, 126, 127, 129, 132, 134, 138, 145, 146, 148, 152, 179, 184, 191, 193, 197, 201, 208, 219, 226, 240, 249, 253, 279, 281, 285, 286, 312, 316, 323 Travel .53, 73, 81, 86, 112, 115, 117, 125, 201, 220, 241, 309, 310 Tuition ..... 33, 48, 53, 169, 232, 236, 275, 297, 298, 299, 301, 303, 309 Tutoring Center ........................................................... 67 Undergraduate program .............................................. 44 University of Idaho ................................... 135, 227, 234 University of Utah............................................. 234, 277 University Press ................................................ 262, 358 Utah State University ........................ 234, 277, 280, 281 Vashon Island ........................................ 44, 72, 117, 249 Vice President ....... 12, 14, 17, 25, 35, 38, 39, 49, 53, 58, 71, 90, 162, 163, 188, 191, 200, 238, 278, 279, 280, 281, 282, 285, 298, 299, 300, 303, 305, 312, 358 Vocational ........................................................... 64, 136 Wards31, 44, 76, 124, 169, 171, 184, 199, 236, 238, 285, 318, 324, 329, 350 Weber State University ............................................. 234 Women ...90, 94, 102, 107, 111, 112, 157, 190, 200, 202, 204, 205, 219, 220, 298, 321 Workload ............................................... 8, 12, 31, 37, 40, 47, 83, 129, 134, 175, 196, 204, 226, 231, 235, 240, 286, 310, 312, 321, 326, 348, 350 Writing Center............................................... 47, 67, 292 Written communication....................................... 86, 127 Index 311 312 Index