Refining NIS INTERNATIONAL CORPORATE MAGAZINE
Transcription
Refining NIS INTERNATIONAL CORPORATE MAGAZINE
Refining NIS INTERNATIONAL CORPORATE MAGAZINE 1 2 Refining Company’s sustainable development is based on four components: economic development, care of the human rerources, responsible attitude towards the community and environment protection. Economic development is a fundament on which the other three pillars stand, which the accomplishments of NIS in this business area ensure company’s stability and further growth in the future Refining 1 Refining 2 Refining CONTENTS NIS INTERNATIONAL CORPORATE MAGAZINE NEWS&TRENDS ISSUE INTERNATIONAL MAGAZINE 4 Y: 2014 4-9 IN FOCUS julY Efficient even through thick and thin aUgust septembEr 10 Efficient even through thick and thin 10-13 COVER STORY In the Big League 14-21 22 INTERVIEW The mark of responsible forestry Janez Kopač, Director of the Energy Community Secretariat This magazine is printed on paper from responsibly managed forests 22-25 Janez Kopač DOSSIER Insurance and Energy ! 26-31 EVENTS The 21st World Petroleum Congress 32-35 INDUSTRY&BUSINESS Road to Success 36-39 26 Insurance and Energy INDUSTRY&BUSINESS Compressed Natural Gas 40-45 50 INTERVIEW Miloš Stanković 46-49 SOCIAL RESPONSIBILITY Cooperation Driving Development Energize Design Print: The international magazine of NIS Metaklinika “Stojkov” Illustrators: Energize Magazine is published quarterly. Issue 4, October 2014 Published by: Jelena Vasiljević, Aleksa Jovanović Copyright © 2014 NIS NIS, Novi Sad, Serbia Public Relations and Communication Photographers: Department Mladen Janković, Dušan Đorđević [email protected] Phone +381 11 260 66 95 www.nis.eu Cooperation Driving Development 50-53 CULTURE Summer Festivals 54-59 full tank Višegrad and Andrićgrad 60-63 60 Višegrad and Andrićgrad 3 4 NEWS&TRENDS CofaceTOP 500: NIS Among the Most Successful Companies in Central and Eastern Europe NIS is the highest ranked Serbian company among the 500 most successful companies in Central and Eastern Europe (CEEI) in 2013. According to the CofaceCEETop 500 study published by the international credit insurance company, NIS occupies the 58th place. The results obtained by this leading world credit insurer show that Fiat Automobili Srbija occupies the 105th place and Electrical Power Industry of Serbia 124th in the list of Serbian successful companies, after NIS. Telekom Srbija is at 124th place, the Nikola Tesla Thermal Power Plant is in the 300rd position, Delhaize Srbija in the 314th, Srbijagas the 373rd, Merkator S the 387th, and Idea the 450th. Once again the majority of companies among the top-ranked 500 come from the oil and gas sectors, as the total of 77 oil and gas giants have generated revenues in the amount of 162 billion euros, even though this is a 3.4 per cent drop compared to the previous year, the study cites. NEWS&TRENDS New Petrol Station in Belgrade NIS has opened a new petrol station under the NIS Petrol brand in Belgrade, on the E75 highway. The petrol station offers customers high-quality petroleum products: Euro Premium BMB 95, Euro BMB 98, Euro Diesel 5 and Autogas. The new Ultra D premium diesel is a special sale segment, aimed at providing maximum protection for the engine. Also available are a wide array of motor oils, consumer goods, a modern café, and an exchange office. NIS CEO, Kirill Kravchenko, said in a statement that opening a petrol station in Belgrade is an important event for the company. “The new petrol station is a symbol of the fact that after three years of innovations and investing 250 million euros in the petrol station network development, we have arrived in Belgrade, “Kravchenko said. Kravchenko also announced that the reconstruction of petrol stations in Belgrade would start next year, and that investments in the City of Belgrade would be increased. Cooperation of National Petroleum Committees The new NIS Petrol station will offer customers the SuperCard loyalty programme, to accompany the premiere of the Aromatik brand, which is a new concept of shops and café-restaurants at NIS Petrol stations. The National Petroleum Committee of Serbia (NPCS), a member of the World Petroleum Council, organized in Belgrade the second annual meeting The business activities of the new petrol station are fully compliant with environmental standards - a wastewater treatment separator has been constructed, as well as double-shell tanks for the protection of soil and groundwater. Ultra D – the First Addivitated NIS Premium Euro Diesel NIS has offered to the market the first branded fuel in the history of the Company. It is the ULTRA D Premium Euro Diesel, manufactured at the Pančevo Refinery. This fuel improves engine operation and is available exclusively at the NIS Petrol station network. The use of ULTRA D Premium Euro Diesel prevents continued collection of impurities in the fuel injection system. Further use removes harmful sediments and prevents the formation of new ones, slows down the corrosion process, and improves the lubrication of movable engine components – pistons, bearings, and injection Vice-President and Chief Executive Officer of NIS, Kirill Kravchenko. Mutual exchange of free transportation capacities was also agreed, above all of military off-road vehicles made available for NIS, and the minibuses and passenger vehicles for the needs of the Ministry and the Army. The signing of the Memorandum of Cooperation was followed by a demonstration of the skills of NIS and Ministry of Defense drivers. of this claim. We have developed a common programme, shown part of the facilities where training will be conducted, and pointed out that transportation of people and goods, as well as their safety, are highly complex issues. In this way, we are reducing the risk in vehicle use and, most importantly, we are enabling the drivers to be even safer in driving, even in the most difficult conditions. We are happy to be here today, with the representatives of NIS, and we will support any company which is responsible towards the society in this way, “ Bratislav Gašić said in a statement. The topics discussed in the meeting included exploration and production of crude oil in the Pannonian Basin, as well as trends in the Southeast Europe’s retail market. Also covered were the challenges that their member-companies are facing in their business operations. NIS and Ministry of Defense Sign Memorandum of Cooperation Minister of Defense Bratislav Gašić and NIS CEO Kirill Kravchenko signed a Memorandum of Cooperation which will enhance traffic safety and improve storage and transport of hazardous and explosive substances. pumps. This in turn increases engine power and reduces fuel consumption, and increases car service life. Also, due to fewer malfunctions, significant saving is made and better and higher-quality driving experience is ensured. of the presidents of national petroleum committees of Southeast Europe. The meeting was attended by the high representatives of the industry from the entire region, as well as Joseph Tot, the newly-elected President of the World Petroleum Council. On behalf of the National Petroleum Committee of Serbia, the meeting was opened by President Petar Škundrić and NPCS The Memorandum envisages an exchange of knowledge and experience in the areas of organization, technology, and vehicle use in road transport, as well as implementation of modern information technologies in transport and transport cost management. Training of NIS passenger and freight vehicle drivers was agreed, and it is to take place on the Serbian Army training grounds and at its facilities. Also envisaged is joint participation in research projects, and hiring and exchange of experts at lecturing on transport and traffic safety. “The Army helps Serbia’s citizens every day, but it also lends a helping hand to the companies working in their interest. The signing of the Memorandum of Cooperation with NIS is yet another proof 5 6 NEWS&TRENDS NEWS&TRENDS New Cogeneration Module Put into Operation NIS has begun the exploitation of the cogeneration facility mounted at the “Boka” loading station (in the Sečanj Municipality). This project represents the next phase in the implementation of the programme of cogeneration capacity expansion, aimed to increase operational efficiency of NIS and the utilization of the Company's gas resources. The module mounted at the “Boka” loading station has the capacity of 350kW and can produce up to 2.66 million KWh of electrical energy per year. The equipment supplier is the German company MWM. The application of the cogeneration modules which processes associated gas into electrical and heat energy will allow the Company not only to reduce the costs of energy source procurement for the needs of infrastructural facilities, but will also enable NIS to increase its presence in the Serbian energy market. In addition, the application of cogeneration will reduce the environmental load as a result of putting a stop to associated gas flaring. The electrical energy produced at the “Boka” loading station will be delivered to corresponding Serbian distribution networks, while the heat energy will be used for the needs of the station itself. It is expected that 10 cogeneration modules will be constructed at NIS facilities by the end of the year. Sale of electronic tolling devices at NIS petrol stations The sale of electronic toll collection devices (TAG) has started at NIS petrol stations. These devices will reduce hold-ups on highways and pay toll stations, which will in turn ensure comfortable, high-quality driving experience. This is an initiative of the Ministry of Construction, Transport, and Infrastructure, based on which NIS and PE Putevi Srbije (Serbian Roads) have signed a cooperation agreement. The price of one TAG device is 1,950 dinars, and they can be topped up electronically at petrol stations. On the occasion of successful cooperation on this project, Deputy PM and Minister of Transportation, Construction and Infrastructure, Zorana Mihajlović, has sent a thank-you note to the NIS CEO Kirill Kravchenko, saying that in this way NIS has confirmed its commitment to the continual improvement of its business operations. NIS Becomes Member of National EU Convent Energy Working Group The National Convent on the European Union (NCEU) is a standing body within which a thematically structured debate on the topic of Serbia joining the EU will be organized to include the representatives of the state administration, MPs, political parties, non-governmental organizations, experts, businesses, trade unions, and professional associations. The National Convent on the European Union has plenary sessions and working group sessions which reflect the thematic structure of the Negotiating Groups tasked with negotiating with the EU, and which are attended by a rapporteur appointed by the Government, a corresponding negotiating group, or a negotiating team. With the aim of positioning itself, conducting further activities relating to the association process, and being as informed as possible, NIS has accepted the invitation to become a member of the energy working group in the NCEU. This working group will have a minimum of 30 members from different structures, and will be actively involved in formulating proposals and recommendations which will be distributed to the decisionmakers, the general public, and the media, contributing thus to the transparency of the negotiation process. NIS has joined the Institute of Energy of South East Europe With the aim of assuming the position of a regional leader this year, NIS became a member of the Institute for Energy for Southeast Europe (IENE) in August. The institute is a non-profit non-governmental organization founded in 2003 in Athens by independent scientists and business leaders in the energy sector. IENE is active in the Southeast Europe region, and is a forum where energy issues can be presented, analysed, and discussed in a unbiased and objective way. This in turn allows it to participate in the creation of energy policies at the national level as well as within the wider Southeast Europe region, and support the implementation of EU sustainable energy strategy. NIS, Serbia’s most socially responsible company to become good partners of our local community. This award is the best impetus to contiunue moving along the same lines. – said Sanja Lubardić, director of Department for external communication in NIS. NIS has been awarded a “My Choice 2014“ medal for social responsibility, as Serbia’s most responsible company. “My Choice“ award for social responsibility is organised by “My Serbia“ Association under the auspices of the City of Belgrade and with the support of the Administration of the Deputy Speaker of the National Assembly of the Republic of Serbia, dr Vladimir Marinković, together with the Chamber of Commerce of Belgrad. -It is our great privilege that, on top of our steady business development, our social impact is recognised. We keep transforming out good will into good deeds and seek NIS Supports children`s cultural fair This year as well, as part of its project "Together for the Community", NIS supported the children's cultural fair Mamut Fest, held on 12 and 13 September in the Serbian town of Kikinda. The aim of the festival is to promote and protect the natural and world heritage, as well as cultural tradition, through fun and education for the youngsters. Mamut Fest includes a wide array of fun and attractive activities intended for children and young people, and marks the anniversary of the discovery of one of the most important mammoth mammoth fossil remains – Kika, as it is popularly known. NIS supports this festival as part of its corporate programme of local community development support. The Mamut Fest project was selected within the public competition "Together for the Community". 7 8 NEWS&TRENDS 8 NEWS&TRENDS to its operations on the Shakal block, the company is conducting geological surveys of the Halabja block. This year 2D seismic surveys are planned to be conducted there, covering 1,000 linear kilometres, and drilling the first exploration well in 2015-2016. Gazprom Neft is also involved in the development of the Garmian block. Commercial Oil Deliveries from Badra Field in Iraq Gazprom Neft Starts Drilling in Kurdistan Gazprom Neft has begun drilling an exploration well at the Shakal block in Kurdistan, Iraq. The company will soon commence drilling on a second exploration well. The aim of the project is to study two reservoirs in the Shakal block, including flow testing. Well testing will be completed by late 2014 / early 2015. Grey Wolf (Canada) has been selected as contractor as it has extensive experience in the region. The wells will have a depth of up to 3.5km. Earlier, 2D seismic surveys have been conducted covering an area of more than 1,000 linear kilometres at the Shakal block, and an exploration well has been drilled. 3D seismic surveys covering 290 square kilometres have also been conducted since Gazprom Neft joined the project. Gazprom Neft is involved in three projects in Iraqi Kurdistan. In addition Commercial oil deliveries have begun at the Badra field in Iraq, where Gazprom Neft is the development operator. Raw materials in the amount of 15,000 barrels per day are delivered to the Iraqi pipeline to be sent on to the export terminal in the city of Basrah (the Persian Gulf). According to the terms of the service contract for the development of the field, signed with the Government of Iraq, the consortium of investor companies will begin receiving a share of the oil produced at Badra after a period of 90 days following the launch of commercial supply. All of the oil in southern Iraq, including at Badra, is Basrah Light oil. The Iraqi State Oil Marketing Organization (SOMO) is responsible for oil sales and each quarter will be delivering a share of oil to the investor companies. In this way, the consortium's project costs will be reimbursed. Once these project costs have been covered, the investor companies will receive remuneration in kind at the rate of $5.5 of oil per barrel produced. Each investor company will be selling their share of oil independently. First oil from the Badra field was produced in December 2013. Cooperation Gasprom Neft - Aero and ShellAviation Gazprom Neft Refineries Cut Carbon Dioxide Emissions By A Third The agreement allows this Gazprom Neft's subsidiary to provide its partner airlines with good cooperation and a high level of service in foreign airports. "Cooperation with ShellAviation as the indisputable global aviation fuel supplier is an important step in the development of Gazpromneft-Aero's international business. The Moscow and Omsk refineries have completely transferred to cryogenic technology for the capture of nitrogen used in oil production and refining. Transferring to the new technology has enabled a reduction in CO2 emissions by 32 percent at the Omsk Refinery, and 28 percent at the Moscow Refinery. Previously, the production of nitrogen required the burning of natural gas, resulting in the production of carbon dioxide as a by-product. New ecological methods use ultra-low temperatures allowing the capture of nitrogen from the air. The purity of the gas produced through the cryogenic technology is almost 100 percent, allowing it to be used in a wider range of technological processes in the refinery, particularly those with more requirements as to the quality of the gas. The production of the necessary volume of high-purity nitrogen required the construction and commissioning of a cryogenic plant at the Moscow Refinery, and the reconstruction of a nitrogen—oxygen producing facility at the Omsk refinery. Gazpromneft-Aero and leading global aviation fuel supplier ShellAviation signed an agreement allowing partner airline companies of Gazpromneft-Aero to refuel at airports where Shell operates its business. Brent and Urals Crude Oil Price Movement Brent crude oil (USD /BBL) US Dollar Exchange Rate Against Euro Urals crude oil ( USD/BBL) 115 1.400 110 1.352 105 100 1.300 95 1.250 JULY AUGUST Third quarter 2014 SEPTEMBER JULY AUGUST SEPTEMBER 99 10 IN FOCUS First half year business performance EFFICIENT EVEN THROUGH THICK AND THIN Valentina Nešić Operational Earnings before Interest, Taxation, Depreciation & Amortisation, abbriviated EBITDA, of the NIS Group, amounted to RSD 30.9 billion in the the first half of this yer, by 10 per cent exceeding this figure in the same period last year. The volume of capital investment in the observed time period amounts to RSD 17.8 billion, the bulk of it being invested in exploration and production IN FOCUS 11 IN FOCUS 12 IN FOCUS NIS in figures: growth EBITDA The first half of 2014 hit the Balkan As of the end of June 2014 , the total As funds were in short supply for its region economies particularly hard. scope of payment arrears due from the strategically pivotal projects the Com- The negative makroeconomic impact state-run companies for the products pany had to resort to increase the in- was most profound on Serbia’s industry and services provided by NIS exceeds debtedness. The total NIS debt to banks businesses, NIS being no exception. RSD 56 billion. following the first six months of 2014 Profitability, as well as oprational cash Net profit of NIS Group (NIS jsc, to- flow, the company’s key financial indi- gether with affiliates and subsidiaries) ces, took a dive not only due to complex according to the results for t he six The required investment programme macroeconomic environment, but it was months in 2014 , amounts to 17 billion shrinking resulted in changes to the underpinned by the rising tax burden RSD, which is by five per cent less than process of geological research activity and social welfare deductions, including the same indicator last year. and geological and technical measures 28,1 30.9 billion dinars EBITDA H1 2013. billion dinars EBITDA H1 2014. amounts to $ 672 million, by 59 per cent problem in a concerted effort with our partners in Serbia’s more than the same period last year. government. We hope for an arrangement that would make to be carried out at the company-ow- the ever increasing payment arrears due 10% Oil products sales for the reporting period reached 1,425 million Increrased tax burden, tackling the ned deposits, which consume a great aftermath of floods that befell com- deal of capital, this in turn slowed down The total of direct and indirectn tax pany’s industrial facilities, as well as the pace of hydro carbons extraction. obligations accrued by the NIS group the significant reduction in oeprational Consequently, the scope of hydrocar- following the first half of 2014, along cash flow (OCF is by 93 per cent lower bons production in the first half of the with excise duties, tax revenue and on the same period last year), compe- current year slightly decreased (-1%) tonns. This plunge in retail is first and foremost the consequen- other tax levies exceeded last year’s lled NIS to scale down its investment compared to this indicator for 2013 and ce of the floods – reduced fuel consumption and disruptions in indicator by 15 per cent and amounts programme scope by 26 per cent on amounts to 809 thousand tonns of oil the operation of quite a number of refuelling stations. to RSD 60.4 billion. As of the end of June the same period last year. The scope equivalent. Following the first six mont- 2014 , the total scope of payment arre- of capital investment made over the hs of 2014, the scope of refining is 1.574 The key indicator of corporate efficiency, EBITDA (operational ars due from the state-run companies course of the first six months in 2014 million tonns, which is by 12 per cent earnings before interest, taxation, depreciation and amorti- for the products and services provided amounts to RSD 17.8 billion. higher than the same period last year. sation) following the first half of 2014 amounted to RSD 30.9 from state owned businesses. tonns, which is by six per cent more on the same period last year “ We are quite satisfied with the strides NIS made in making its operations more efficient, thus ensuring company’s steady development. ” Vadim Yakovlev Chairman of the Board, NIS jsc Novi Sad tment plan and developmenti strategy“. Kirill Kravchenko, the CEO of NIS, assessed this period as a very complicated stage in the company’s development. – Negative impact from the outside environment has been intensiefied, and we are hard-pressed to keep the finance and production indices of the company at the required level. At this junction, NIS posts profit despite macroeconomy, rather than as a result of it. We anticipate greater hardships in the next six billion, which is a 10 per cent improvement of this indicator by NIS exceeds RSD 56 billion. possible for NIS to continue implementing its mid-term inves- Oil products sales for the reporting peri- last year. Other than that, the company’s operational expen- od reached 1.425 million tonns, which is ses are significantly lower than the indicators of other power by six per cent more on the same period generation companies in the Balkans. last year. The boost in the scope of sales was made possible by the streamlined Comenting the company’s performance in the first six mon- efficiency of the corporate logistics, the ths of 2014, the Chairman of NIS Board Vadim Yakovlev said: improved wholesale clients policy, as “We are quite satisfied with the strides NIS made in making well as the growing oil products sales its operations more efficient, thus ensuring company’s steady abroad. NIS retail following the first half development. Never the less, some of the indicators became of 2014 was reduced by one per cent on negative mainly due to arrears in state-owned enterprises the same indices for the six months last payments, whcih calls for steady dedicated attention. We year, reaching the level of 336 thousand have been continuously seeking an efficient solution to this months. This is why we will focus on the maintenance of the production scope, preservation of our products sales market, as well as further boost of operational efficiency. Other than that, long overdue dept repayment by the state-run businesses have compelled us to implement only selected investment projects and reduce the overal scope of capital investment – says Kravchenko. “ In the second half of 2014, we will focus on the maintenance of the production scope, preservation of our products sales market, as well as further boost of operational efficiency. ” Kirill Kravchenko, CEO of NIS 13 14 COVER STORY Sustainable Development Report In the Big League Vesna Lapčić The most successful companies in the world, among which is NIS, conduct business in accordance with the principles of transparency, which enhances their competitiveness in the market TEMA BROJA 15 16 COVER STORY NIS has announced its fourth consecutive Sustainable Development Report verified by the auditor KPMG. The 2013 Report was rated B+ with an increased number of indicators, which is a progress compared to 2012, especially taking into account that indicators are presented in accordance with the G3.1. Oil and Gas Sector Supplement. It is one of only four such reports in Serbia verified by the auditor KPMG for the previous year. The fourth consecutive Sustainable Development Report is NIS is Serbia's first company to report a verified Sustainable Development Report – in 2010 COVER STORY prepared in accordance with the global guidelines of the Global Reporting Initiative, an international organisation that develops standards for sustainability reporting. The Report cites the goals and results aimed at local community improvements, environmental protection and successful economic growth and employee considerations. 93 out of the world’s top 100 companies announce their sustainable development reports. In Serbia, unfortunately, only a small number of companies have sustainability policies and verified annual reports. A research by the Serbian Association of Managers suggests that only 27 out of 75 companies are familiar with business sustainability or have some form of sustainability reports or plan to introduce reporting the following year. These include mostly foreign investors that have brought in such business practices from their parent companies. Ana Trbović, Dean of the Faculty of Economics, Finance and Administration, says that sustainability is important since it makes companies consider how to become more efficient and to optimise their processes. “The next step for every company is to incorporate sustainability in their business strategies. Sustainable companies have better business performance, its employees are more satisfied and prouder to work for such company, and thus more productive. Moreover, customers are more willing to pay for a service or a product to such companies,” Ms Trbović explains. FoundatIon and Three PIllars Sustainable development has four elements: economic development, employee considerations, social responsibility and environmental protection. Kirill Kravchenko, Chief Executive Officer of NIS, stated at the presentation of the Report that all four components were vital for operating sustainably. “However, I would say that economic development is the foundation on which the remaining three pillars rest. NIS retained a growing trend in investments over the past three years and I hope to see the same scenario in near future. We invested as much as 55.6 billion dinars last year alone. NIS’ payments currently account for 14% of the national budget and we are certain that the growing trend in payments will continue in the coming years,” said Mr Kravchenko. According to Mr Kravchenko, NIS is one of the regional leaders, engaging several thousands of employees outside Serbia. “We have also recorded an increase in the average salary, a more rapid one than state-wise. We have provided employment for 800 young persons. We have tripled our investments in staff training and development and managed to reduce the number of workplace injuries by nearly 60 per cent over the past five years,” says the CEO of NIS. He went on to say that the Company had invested more than a billion dinar in social responsibility programmes. “We have laid the foundations of transparency in terms of NIS-supported projects and it is particularly important that the public has a say in The Company has made progress given the fact that reporting is more transparent and the number of indicators rose from 41 in 2012 to 48 last year selecting the projects that could most contribute to Serbia's development,” said Mr Kravchenko. According to the Report, NIS has met all its environmental protection obligations under the Purchase Agreement and invested 80 million euros in environmental protection since the privatisation. “Not only are our business operations compliant with all Serbian laws and cause less pollution, but we also adhere to all European laws. We can thus help Serbia in its EU accession efforts,” points out Mr Kravchenko. Number of indicators and report assessment Assessment: Assessment: Assessment: Assessment: Number of presented indicators: Number of presented indicators: Number of presented indicators: Number of presented indicators: Sustainable Development Report verified by the independent auditor KPMG 17 18 COVER STORY Responsibly to the Community Last year NIS invested over 414.5 million dinars in social performance. Jelena Ćeklić, Deputy Director of Public Relations and Communications of NIS, says that the Company has set up the following corporate programmes: Energy of Sports, Culture beyond Borders, Energy of Knowledge, Charity Projects and Driving Development which comprises Together for the Community Project. “Cooperation in all fields is of major importance for us. Through these programmes NIS, as a socially responsible company, integrates support to local communities and their improvement and development in its operations. We are developing corporate philanthropy and providing support to those who need help most. For our social responsibility scheme we received the Virtus Award, which we are particularly proud of, for national contribution in 2013,” explains Ms Ćeklić. Todor Mančić, Chairman of the organisation NURDOR, says the idea that the Company donates the same amount as that collected by employees themselves is fantastic. “While we were raising money for a laminar cabinet used for medicine storage and to protect the staff while handling cytostatics, I was amazed with the fact that half of the money was actually provided by NIS workers. This has been our first such experience ever since we started cooperating with businesses,” says Mr Mančić sincerely. Sandra Pajović of the B92 Fund says that support from major companies is crucial since the foundation's projects are of national importance because they involve purchasing digital mammography receptors and incubators and constructing women and children shelters. “We’ve been active for ten years and we mostly get positive feedback from major corporations like NIS, despite a noticeable impact of the crisis,” says Ms Pajović. COVER STORY IncreasIng EconomIc EffIcIency The trend of sustainability reporting emerged in the late eighties. Towards the end of the nineties, the international Amsterdam-based organisation Global Reporting Initiative was set up to develop sustainability standards. Igor Lončarević of KPMG says the end goal of business sustainability is to increase the efficiency of entire economy. “In Serbia, there are many EU institutions, banks, multinational companies whose supplier it is impossible to become unless your business is sustainable. Customers have also become increasingly critical and will prefer the companies that show environmental consideration, for instance,” says Mr Lončarević. Jelena Bulatović of the Serbian Association of Managers (SAM) says the presence of foreign investors is beneficial, as they set an example for domestic companies. “SAM has taken its members to visit NIS' Pančevo Refinery and see the process of top-quality fuel production on the spot. People need to learn, by looking to others, that business sustainability is beneficial to them,” added Ms Bulatović. Ana Trbović stresses that the most successful companies operate on the principles of sustainable development and that consumers and clients turn to such companies. “Every public enterprise, research institute or library should announce their financial reports. NIS practices put a moral pressure on the public sector to start operating more transparently and spending the tax resources more efficiently,” explains Ms Trbović. Last year NIS invested RSD 414,5m in social programmes Open DIalogue As part of the presentation of the Report, NIS has run five roundtable meetings with the aim to foster open dialogue with its partners and the public. Apart from the Company's representatives, this traditional forum was attended by all interested representatives of ministries, state institutions, Belgrade and Novi Sad Universities, non-governmental organisations, petroleum associations, major companies from Serbia and the media. The roundtable meetings focused on the following topics: human resources policy development in NIS, the Company's sustainability strategy and social responsibility, OSH management, NIS customer and client relations and the Company's youth programmes. Employee Care The gross salary in NIS averaged 143,000 dinars last year, while the national average was around 60,000 dinars. Owing to the bonus scheme, salaries can increase by as much as 50 per cent, and according to trade unions, employees have one of the best collective agreements in the region. Nataša Stamenković, HR Director of NIS, says that NIS' Collective Agreement is a result of team work and partner relations between representative trade unions and the employer. “Through social dialogue and excellent communication, we have created a document intended to safeguard the interests and lay down the rights and responsibilities of employees and the employer alike. It provides significantly greater rights than those granted under the Labour Law,” points out Ms Stamenković. “NIS’ ads are very popular, sought after, commented and have two times more recommendations than other ads,” says Ms Ćetković. NIS Invested RSD 290m in Staff Development in 2013 Alone Nataša Stamenković says that many foreign and domestic companies have cut their investments in training and development during crisis to lessen their operating expenses, but NIS records a progressive growth in this area. Snežana Milajić of the Ministry of Labour, Employment and Social Policy says that a vast number of companies fail to pay regular salaries. “Only few employers are investing in staff training, even though the Law provides clear-cut guidance in that segment. It is naturally important for a company to invest in its employees' professional development, and NIS is a good example of a socially responsible employer. Nebojša Kukić of the National Employment Service particularly highlights that NIS, Carlsberg, Coca Cola and similar companies have raised the bar, achieving that the dream of having a good life need not be pursued abroad, and making it possible to work in Serbia and earn as much as in the West. “With their experience and effort and by investing in knowledge, young people can make their dream come true in Serbia as well,” says Mr Kukić. Visitors of the employment website Infostud have chosen NIS as one of the employers of choice. Sanja Ćetković of Infostud says that this company’s image is certainly a contributing factor. Workplace Safety One of the ways how NIS tries to create a good working environment is by improving occupational safety and health. From 2009 to 2013, the number of adverse events significantly dropped regarding almost all key HSE indicators – the number of workplace injuries and traffic accidents fell by nearly 60 per cent, whereas the number of fire incidents and environmental accidents fell by 20 percent. The Company is investing heavily in procuring cutting-edge personal protective equipment which must be worn by all employees during regular on-site duties. Apart from investing in equipment, NIS is also investing in staff HSE training. In order to expand knowledge and raise the staff's awareness of HSE, the Company has set up a system of non-material motivation to reward the best results in improving HSE performance. According to Dejan Badnjarević, an HSE training expert, developing the staff's 19 20 COVER STORY COVER STORY The Company implements Healthy Lifestyle Policy and it will invest RSD 73 million in the program this year HSE competencies is vital to good business performance. “Broadening one's knowledge and skills should result in the fact that employees carry out their duties complying with the legislation and internal standards,” says Mr Badnjarević. Vera Božić Trefalt of the Occupational Safety and Health Administration says that the working people, regardless of their age, need to be aware of the fact that you live and learn, yet people become very reluctant to accept new knowledge past the age of 55. “NIS practices involve a higher level of education. Without upgrading the knowledge and gaining new competencies there is no business sustainability,” stresses Ms Božić Trefalt. Environmental Protection 2013 investments in environmental projects total 2.1 billion dinars, which is 62 per cent of the investments budgeted for the previous year. The Company strives to use natural resources rationally and to reduce negative impact on human life and the environment. Implemented environmental projects have significantly reduced noxious emissions into the air. Most ecological accidents recorded in 2013 (around 94) were classified as minor. One of NIS' key strategies is to develop alternative energy sources and the main goals involve environment protection and sustainable development. Since employee health is of primary importance, the Company has the Healthy Lifestyle Policy in place comprising free sporting events, education on healthy diet and the significance of physical activity for improving one's health. Last year 50 million dinars of investments was allocated to this segment, while this year's budget amounts to 73 million dinars. Medical check-ups are also made available to employees, which is the Company's effort in the field of prevention of occupational illnesses. Customer ResponsIbIlIty Businesses are gradually shifting the focus onto the customer. Surveys show that 75 percent of revenues come from 15 percent of loyal clients. Social responsibility implies that the customer is always satisfied. Mladen Vasić, Director of NIS’ Marketing Department within Sales and Distribution, says that customer satisfaction alone is not sufficient anymore because as much as 40 percent of satisfied customers will switch to competitors if offered more. “Attracting new customers costs five times more than retaining the core ones. We need to try to provide satisfactory service to our customers in a proper manner,” stresses Mr Vasić. Mr Vasić adds that surveys suggest that even stock price trends depend on customer satisfaction. “Openness and transparency towards the customer are necessary and we need to be ready to hear what they have to say. Each of our customer groups, be it wholesalers, farmers or retail customers, is different and we approach each of them taking care to meet their needs. NIS has numerous customer communication channels, the Call Centre, surveys or social networks helping us to identify potential dissatisfaction. We try to use state-of-the-art tools to track customer satisfaction and their attitude towards our company,” explains Mr Vasić. SupportIng Young Talents The main goal of NIS, according to the Company's Chief Executive Officer Kirill Kravchenko, will be the Energy says that the Oil and Gas Engineering Department was established along with the Faculty, but it has never attracted such great interest as this year. “We usually have a dozen of students. This year there are 25 students funded through state-budget and five selffinancing students, while as many as 107 people applied. We have to thank NIS for such results,” says Mr Cvjetić. of Knowledge Project, that is, cooperation with universities and Petnica and investing in young talents. “I believe that all the steps we are making now will be of huge importance for the Company in future,” says Mr Kravchenko. Snežana Lakićević, Manager for Cooperation with Universities, says that the labour market does not follow the needs of the commerce. “NIS is faced with the problems of deficient personnel in some of the Company's important segments, but also with improper knowledge, primarily technical competencies usually demonstrated by young graduates. To this end, a project was designed that meets the Company's needs, but also leads directly to improvement and modernisation of the curriculum. The Project is a prime example of merging experience and youth, commerce and education. We have achieved results of which NIS can be proud, but we have also demonstrated possible modalities for solving the problem of the labour market’s inadequate personnel structure,” stresses Ms Lakićević. Aleksandar Cvjetić, Assistant Professor of the Faculty of Mining and Geology, Milan Pavlović, Dean of the Faculty of Technical Sciences - Mihajlo Pupin from Zrenjanin, says that NIS helped launch new studies – Industrial Engineering in Oil and Gas Exploitation. “Our goal is to prepare students through their education for working with the Company. The laboratory will be partially remodelled to suit the needs of NIS." says Mr Pavlović. Marko Vanić, a participant of the NIS Chance Programme, has been on a three-month internship in NIS and then started working through this Project. “I was satisfied with the internship but I was even more thrilled with the NIS Chance Project after I was taken on board. Two mentors were assigned to me, one to monitor my professional development and the other to monitor my technical development and improvement of skills and knowledge I had gained at the faculty. I shortly joined a real project. I also completed three major international training courses initially designed for permanent employees but then us, interns, were included." adds Mr Vanić. In 2013, NIS decided to prepare the Guidelines for Harmonisation with GRI G4, the new trends in reporting. By the end of the year, the Company should outline and adopt its Sustainable Development Strategy, which will be the first such business practice in Serbia. 21 22 intervIEW interVIEW Janez Kopač, Director of the Energy Community Secretariat New energy policy At the end of September, Serbia hosted the 6th Oil Forum of the Energy Community whose main topics were the regulations on minimum stocks of crude oil and petroleum products, as well as the importance of oil within the Energy Community as a part of the general energy supply security. - The Energy Community members are now under a legally binding obligation to establish emergency oil stocks by 1st January 2023 at the latest. Despite that the deadline seems far away, this will not be an easy task, says Janez Kopac, Director of the Energy Community Secretariat, for Energize. He emphasizes Serbia’s efforts to establish the legal framework for compliance with the oil stockholding directive which could serve as a model that could be followed by the other Energy Community members. Private investment has remained far below the levels hoped for when establishing the Energy Community. We are most happy with NIS as the leader in investments in Serbia What are the key messages from the meeting? The European Commission outlined the latest work on energy security and its response to the current geopolitical environment and the EU´s import dependence. The International Energy Agency will provide a general guide to the existing emergency stockholding system for countries considering the introduction of new stockholding systems or changes to their existing emergency stocks. The presentation of the latest outcome of the First Tender for Award of the Hydrocarbons Production Concession Contract for offshore licensing in Montenegro was of great interest. Could you tell us something about the announced reform of the Energy Community - the Energy Community Treaty envisaged formal boundaries of its existence (10 years), but there is overwhelming wish expressed to extend its duration. How do you see future role of the Energy Community? Do you anticipate any effect on the role of Serbia as a Contracting Party and, naturally, will it influence NIS as the biggest energy company in our country? The existence of the Energy Community has been prolonged till 2026 last year but I am confident that it will last much longer, given that the organisation has evolved into a powerful international energy policy instrument. Last year a High Level Reflection Group under the chairmanship of Prof Buzek, former President of the European Parliament, was established. It was mandated to suggest needed adaptations and changes to the scope of the Energy Community acquis. The Group recommended that the current acquis should be widened to include additional rules on competition, state aid and public procurement in the energy sector and new environmental acquis. Moreover, Energy Community institutions should be better linked to EU energy institutions created by the Third Energy Package – ACER, ENTSO-E and ENTSO-G. At the same time, the Group concluded that EU rules need to be better adapted to the socio-economic situation of the participating non-EU countries. It also recommended strengthening and expanding Title IV of the Treaty, which allows for designing true pan-European energy governance. The Group recommended the introduction of risk mitigation schemes for investments, such as an Energy Community Risk Enhancement Facility providing investment guarantees or insurance products and an entity allowing for demand aggregation for imported gas. Today's imperfect enforcement mechanisms are one of the major obstacles to the success of the Community. The Group proposed for the currently week dispute settlement procedure to be gradually replaced by a Court of Justice and financial sanctions to be introduced, as in the EU. Moreover, the court should also be accessible directly by individuals and companies. Having access to a vigorous and independent judicial system is also fundamental for investors. These are only a few of the suggestions of the Group. Of course they will be widely discussed and hopefully also adopted in 2015. EU acquis is only a piece of paper if the companies do not respect it in practice. Therefore every government has to cooperate with the companies on its territory to successfully finalize the accession process 23 24 intervIEW interVIEW in the approach to renewable energy sources. There, a policy, less generous than nowadays, will have to be created for a post 2020 period. Of course this will influence also Energy Community members. For Serbia, an orientation towards diversification of gas supply might also be important. The EU wants to be less dependent on Russian gas since this is beneficial for consumers and helps to stabilize supply. In Serbia’s official positions, we haven’t seen a serious wish to do something similar yet. How would you assess the level of investments reached so far in the countries that are the Contracting Parties of the Energy Community and in Serbia in particular? How important is the role of companies like NIS who is the leader in investments in Serbia? From current debates in EU on Energy and climate policy framework, it is evident that some of the policy implementation areas will need to be reviewed. What are your expectations and will those reviews have an effect on the Energy Community strategy? EU climate policy is currently not part of Energy Community acquis but Serbia, as an EU accession country, will have to respect it sooner or later. In the energy area we can witness two major developments. More ambitious goals in energy policy will most probably trigger amendments to the Energy Efficiency Directive which is expected to soon become part of the Energy Community acquis. The other major change can be expected Private investment has remained far below the levels hoped for when establishing the Energy Community. Besides incorporating EU legislation, the Treaty establishing the Energy Community does not offer any specific instruments which could help promote investments. We are most happy with NIS as the leader in investments in Serbia. This is of utmost importance for the oil sector and for the entire energy sector as well. Most of the Energy Community members are characterized by a risk profile that is incompatible with attracting significant streams of private international capital. This is additionally constrained both in total amounts The existence of the Energy Community has been prolonged till 2026 last year but I am confident that it will last much longer, given that the organisation has evolved into a powerful international energy policy instrument and by lending rules of the international financial organizations-IFIs (no 100% financing of a project by one IFI, “sound banking practice”, etc). Prof Buzek’s group suggested more solutions. Two of them are crucial. Firstly, more funding should be made available in bilateral as well as multilateral support from international financial institutions (such as the World Bank etc.) and European Union for technical assistance as well as for investments (at least for Projects of Energy Community Interest). Funding should be conditional on compliance with Energy Community obligations. Secondly, the establishment of an Energy Community Risk Enhancement Facility (ECREF) is suggested, to address risks such as breach of contract by public bodies, retroactive measures, discriminatory taxation, payment default by public entities, and similar risks which are a strong deterrent to both lenders and investors, and are difficult to mitigate effectively. You are aware that Serbia has already started its accession negotiations with the EU. How is Energy Community supporting that process? Where do you see possible challenges for a company like NIS in this process? And a particular question - do you have any specific recommendations to the Serbian government when it comes to the involvement of the business in this process? The Energy Community is a waiting room for every EU accession country in the field of energy. This is why accession countries are much better prepared in the energy sector than in many others. The Secretariat is also an important advisor to the members of the Community in the negotiation process and sometimes even an attorney. Cooperation with industry is crucial. EU acquis is only a piece of paper if the companies do not respect it in practice. Therefore every government has to cooperate with the companies on its territory to successfully finalize the accession process. From your experience, what do the countries find to be the most difficult accession requirement to fulfil (Energy related)? How can companies like NIS help and support the process? Every country has its own peculiarity. I think that in Serbia most problematic will be its gas sector with company Srbijagas and all its problems. Srbijagas and Yugorosgas do not comply with unbundling requirements of the Second Energy Package, let alone the Third Package. The Energy Community is a waiting room for every EU accession country in the field of energy. This is why accession countries are much better prepared in the energy sector than in many others Energy Community Secretariat in cooperation with EURELECTRIC coordinated efforts to supply aid in equipment and material to network operators in the flooded regions. What are your estimates for the situation at the moment, should we expect some serious electricity shortages this winter? Without a major gas crisis and under normal weather conditions, I don’t believe there will be shortages. But scarcity of electricity will raise the price. Energy Community Mission and Goals The Energy Community is an international organisation dealing with energy policy. The organisation was founded by the Treaty establishing the Energy Community signed in October 2005 in Athens, Greece. It entered into force in July 2006. The Parties to the Treaty are the European Union and eight Contracting Parties from South East Europe and the Black Sea region. The Energy Community Secretariat has its seat in Vienna, Austria. The Energy Community’s mission is to extend the EU internal energy market to South East Europe and beyond on the basis of a legally binding framework. The overall objective of the Energy Community Treaty is to create a stable regulatory and market framework in order to: • Attract investment in power generation and networks to ensure stable and continuous energy supply that is essential for economic development and social stability; • Create an integrated energy market allowing for cross-border energy trade and integration with the EU market; • • Enhance the security of supply; Improve the environmental situation in relation with energy supply in the region; and • Enhance competition at regional level and exploit economies of scale. 25 26 DOSSIER Insurance and Energy Inevitable link in business Milica Bojovic Risk management in the energy sector is important not only for business protection but also because this sector is the basis of any country's industry. NIS follows the latest trends in the protection of people and property paying a special attention to insurance DOSSIER Companies have a possibility to provide safety through insurance so that if some risk happens they will receive compensation. Insurance enables the continuity of business operations and is one of the most efficient ways of risk management. This is particularly important for the energy sector which enables the continuity of the social reproduction process by way of providing energy carriers to all other participants in the economy... As a consequence of catastrophic floods in our country in May this year, power plants were damaged to a great extent. The extent of catastrophe was reflected in a report of the Fiscal Council: "Fiscal movements in 2014 and main recommendations for the budget rebalance", where it is stated that due to the damage caused to electrical power plants a drop in the electric power production could amount to about 10 % of the plan on an annual level. Jelena Kocovic, Professor of insurance at the Faculty of Economics in Belgrade, says that it is now clearer than ever how important it is to provide insurance not only against basic risks but also against the additional ones, as well, such as the risk of floods and landslides. She warns that there are risks of high intensity and frequency in the energy industry. - They include the fire risks and risks of other harms, risks of equipment failure and accidents - says Kocovic. In view of the fact that the economic and financial environment is becoming more complex the specialists warn that the changes in the risk itself, subject matters of insurance and external factors are more dynamic, and, therefore, the need to manage the risks is much bigger than before. NIS follows the latest trends in the protection of property and people, and these matters are specially regulated by the company policy which is in line with the insurance policy of Gazprom Neft. 27 28 DOSSIER Support from international experts Igor Basic, Head of the Risk Management Department, says that insurance activities are centralized in the whole NIS Group and are dealt with by the Function for Economics, Finance and Accounting. - We have support from Gazprom Neft and a brokerage company Willis CIS in risk placement in the international risk management market - says Basic. He explains that NIS obtains services of international industrial risk assessment engineers for the purpose of risk management via its parent company Gazprom Neft. He further explains that the engineers visit once a year the most sensitive segments of the Company (Pancevo Oil Refinery and the oil and gas preparation and transport facility in Elemir), where in the course of several days of risk assessment and talks with lead specialists, including the personal visits to the industrial plants, they make a complete risk assessment report with risk elimination or mitigation recommendations. - Recommendations are reviewed once or twice a year. Based on that report NIS places our refineries insurance risk in the DOSSIER For the purpose of risk management, Gazprom Neft hires international industrial risk assessment engineers international market, with the insured amounts of more than two billion dollars, and international insurers and re-insurers take on the insurance risks and set a premium rate which is the insurance premium calculation basis - explains Basic. This is the reason, explains Basic, why NIS constantly invests in this field and provides continuing education and training for the employees and all clients, suppliers and contractors who have access to the production facilities of the Company. Insurance fronting NIS also concludes insurance fronting agreements, whereby a local insurance company from Serbia takes on the minimum risk, while all the remaining risk is placed in the international insurance market through a brokerage company Willis CIS with the support of Gazprom Neft, where an international insurance company is a lead insurer. These include insurance fronting of NIS refineries in Pancevo, Novi Sad and Elemir and insurance fronting against liability and liability excess during fuel loading to the planes at the airports in Belgrade and Nis. Furthermore, the Company applies the insurance of capital projects which is among the most complex ones because it comprises a great number of risks at the same time during the period of construction and erection, and also during the guarantee period and testing. The usual insurance policies used for covering construction and erection risks are CAR / EAR all risk insurance policies (CAR - Contractor's All Risk Insurance - construction insurance, EAR - Erection All Risk Insurance - erection insurance). Among capital projects, the Company successfully insured the MHC/DHT and SARU overhaul and construction project (SARU - Spent Acid Regeneration Unit), during the Pancevo Refinery revamp (CAR/EAR all risk insurance policies), crude exploration in Hungary and Romania (OEE all risk insurance policies - risk insurance in crude exploration). The Company is currently preparing the insurance for the Refinery revamp project in Novi Sad involving the construction of base oil production facilities, and there is another prospective project of deep refining in the Refinery in Pancevo. What risks to insure against? Insurers explain that the first step in risk management is to select the subject matter of insurance, the property to be insured, and to select the risks to be insured against, i.e. the future uncertain events independent of the will of the insured. Power plants, according to Mirjana Markovic, the Director of the Function for Actuarial Activities, Statistics and Solvency Risk Management in Dunav Osiguranje, can be insured at the stage of construction, equipment erection, test run, and exploitation. She says that these assets are insured against a group of basic and additional risks - fire risk, natural disaster risks, operational risks, and at the stage of test run and exploitation the equipment failure risk is also insured. In addition, power companies may be insured against third party risks, losses resulting from the occurrence of the above mentioned basic and additional risks, and there is also employees' insurance against accidents. - The above listed insurances are the basic insurance protection and safeguard the elementary public interest - explains Markovic. The developed countries also have more sophisticated forms of insurance coverage which refer in the first place to the various kinds of liability of a power company towards the employees and third parties, retirement and health insurance, special insurance programs for the experts, top-management. Concerning the building structures, typically for NIS, the usual and mandatory insurance risks are fire risks, accompanied by additional risks such as water spills from the pipelines, floods, high water level and ground settlement. Insured worker In addition to the protection of property, NIS protects its employees, as well, explains Goran Takic, the Chairman of the Unique Trade Union of NIS, in the best way. He points out that the Trade Union has had for many years a successful cooperation with the Employer regarding the employee insurance through the Collective Agreement. He explains that the employees are insured in case of an accident and hospital treatment, serious diseases, surgery, death. - Furthermore, the Collective Agreement defines the voluntary retirement insurance contribution, so that the amount of 3,910 dinars is paid to the employees every month - says Mr. Takic. An employee is entitled to reimbursement from the insurer on the basis of employee accident insurance, which includes death in case of an accident, permanent disability, and death from disease. An employee is also entitled to reimbursement from the insurer on the basis of voluntary employee health insurance in case of surgery, i.e. operations and serious diseases. 29 30 DOSSIER NIS follows the latest trends in the protection of property and people, and these matters are specially regulated by the company policy which is in line with the insurance policy of Gazprom Neft When it comes to the stocks, NIS has insurance against fire risks concerning the stocks, and among the additional risks there are the risk of stock spills from fixed containers, water spills from the pipelines and flood, torrent, high water level. In the field of burglary and larceny insurance, NIS is insured against the usual risks of armed robbery, theft of money from a cash register, theft of money from steel drop safe boxes, equipment and commodity theft. Casco insurance covers the damage to corporate vehicles. Concerning the hazardous cargo liability insurance, NIS has insurance for damage caused to people, property and environment, in accordance with the obligations set forth in the Hazardous Cargo Transport Act. In the international transport of oil and oil products the Company insures the goods and assets, including the costs of customs clearance, taxes and any value increase if necessary. DOSSIER Bid selection within a tender After risk detection it is necessary, according to the insurers, to obtain bids from several insurance companies. That way, through the bid expertise, which includes a comprehensive technical analysis of the scope and quality of the offered coverage, various other elements of the contract, and finally the price, the most appropriate and best bidder is selected. NIS dealt with this by conducting a prequalification process for all insurers in Serbia. The following qualified bidders have the opportunity to work with NIS: Sogaz Novi Sad, DDOR Novi Sad, Dunav Osiguranje Beograd, Generali Belgrade, Wiener Staedtische Belgrade and UNIQA Belgrade. All risks for which the coverage is provided in Serbia are insured by the domestic insurance companies; this includes the complete property of NIS and subsidiaries from the Republic of Srpska, and a part of property of subsidiaries abroad The qualifications are valid through 2015, and after that a new round of pre-qualifications will be organized. The insurance services are procured in a closed tender. Risk insurance is carried out in two ways: through local risk insurers and through international risk insurers for risks defined by decisions of the Company management, with a mandatory participation of a local insurer. Insurance services are obtained for the whole NIS Group, including its subsidiaries at home and abroad. All risks for which the coverage is provided in Serbia are insured by the domestic insurance companies; this includes the complete property of NIS and subsidiaries from the Republic of Srpska, and a part of property of subsidiaries abroad. For the risks regarding which it is not possible to provide coverage, subject to legal or contractual restrictions, the Company places the insurance in the foreign markets where the subsidiaries operate. In addition to an annual tender, there are also mini tenders for the procurement of services upon request of the Company departments or subsidiaries. Usually, this includes specific requirements of governmental bodies to provide insurance against certain risks or contract insurances, insurances which must be provided in accordance with contracts concluded with business partners of NIS in the country and abroad. Quality before the price Mirjana Markovic, Director of the Function for Actuarial Activities, Statistics and Solvency Risk Management in Dunav Osiguranje, emphasizes that the insurer's bid must also be based on the expertise, i.e. highly professional and multidisciplinary survey of the subject matters of insurance and their exposure to the insurance risks. - It is very important to stress that with a responsible risk management system in the energy sector as the strategic sector for the country, the quality of insurance must be a dominant selection criterion rather than the price - she explains. When estimating the quality of insurance coverage, in her opinion, it is very important to have in mind that it must include several things. In the first place it is the correct insured property value assessment. Then, there are all insured risks to which the property is exposed. Also, there is the selection of an insurer on the basis of professionalism of the employees, their experience and capacity for the performance of the activities - diversified insurance portfolio, capital, solvency and liquidity are an important criterion. Furthermore, the quality of reinsur- ance coverage provided by the insurer is very important, which means, first and foremost, the international rating of the reinsurer, because it sometimes bears the largest portion of liability arising out of an insured event. Insurance and savings With systematic risk insurance management the companies not only protect their business activities, but also experience a constant insurance premium cost reduction each year with the same or partially increased insured sums. That way, for example, through the centralization of insurance activities in the NIS Group and by applying "the concept of self-insured retention" (franchise, or the share of the insured in a damage case), in accordance with the company policy the Company achieved 27 % insurance premium savings in comparison with 2013, and 66% insurance premium savings in comparison with 2010. 31 32 EVENTS ! ! EVENTS The 21st World Petroleum Congress in Moscow Responsibly Energising a Growing World Author: Dr Pierce Riemer, Director General of the World Petroleum Council Often called “the Olympics of the oil and gas industry”, the 21st World Petroleum Congress, which was held in Moscow this year, provided excellent opportunities for networking and building international cooperation and a unique chance to learn about the latest scientific and technological advances in the global oil and gas industry Given the constantly growing world’s population, “ the availability of accessible, safe and reliable energy sources will become the key factor in improvement of economic development and welfare of manhood. ” Dr Pierce Riemer, Director General of the World Petroleum Council Every three years the World Petroleum Council hosts its global Congress. Back in 1971 the Congress was held in Russia and now 40 years later we were back and a lot has changed. With over 55,000 m2 exhibition space, 5000 attendees and more than 500 CEO’s, presidents and government ministers attending, the 21st World Petroleum Congress was the largest global oil and gas event held in 2014. From the 15th to the 19th of June,Moscow became the world’s oil and gas capital. Often called “the Olympics of the oil and gas industry”, the Congress providedexcellent opportunities for networkingand building international cooperation and a unique chance to learn about the latest scientific and technological advances in the global oil and gas industry. DEVELOPMENT OF THE GLOBAL OIL INDUSTRY One of the most respected experts in the field of petrochemistry and refining, Academician Salambek Khadzhiev, confirmed that the programme reflected the current status and development prospects for the global petroleum industry. The issue concerning the development of Arctic Shelf hydrocarbon resources was prominently included in the programme, as well as a number of issues relevant to Russian industry and science, regarding refining and petrochemistry. “It is important for Russia to discuss new technologies for downstream processing with global oil and gas experts, as this remains one of the most pertinent problems for this country. But Russia has the opportunity to turn this gaparound to its advantage: today, new processes are being developed – more effective and less ecologically damaging than those which have been launched in the US and Western Europe in recent decades,” said Academician Khadzhiev in his conclusions. The Congress addressed this ambitious goal by debating all aspects of energy supply and energy use. As the world population increases, access to affordable, safe and reliable sources of energy will be a key factor in promoting economic development and well-being for humankind. Oil and natural gas will continue to be the world’s leading energy resource for the foreseeable future. Meeting future demand in a sustainable and socially responsible manner will require massive invest- 33 34 EVENTS ! ! EVENTS ments, leading edge technologies, the highest skilled human resources, and superior ethical business practices. Producers, consumers, governments and societies need to cooperate responsibly to develop all energy resources. To do so, the industry has to energise its professionals; in particular youth, to become even more innovative in ensuring future growth. TAX BURDEN Tax burden was an issue many agreed upon. In his opening remarks Rosneft chief executive Igor Sechin highlighted that the main reason why oil and gas costs so much is that the production costs are very high. The tax burden for oil and gas projects is sometimes double that of other industries despite the fact that this energy is needed.India's Minister of Petroleum & Natural Gas, Dharmendra Pradhan proposed that transparent regulatory policies and business climates that favour investment in technology are key to industry continuing to commercially exploit oil and gas. The Deputy Prime Minister, Russian Federation, Arkady Vladimirovich Dvorkovich agreed that there is a need to reduce tax and other fiscal burdens – relative to conventional hydrocarbons – if nations want to ensure that their unconventional resources (shale and tight oil plays) attract interest and investment. ways to properly stimulate investment in its oil and gas resources. Russia can see the possible impact that The participants of the greatest global petroleum and gas event have discussed all aspects of energy supply and utilization The majority of Congress participants has identified tax levy as one of the biggest issues the switch to renewables in Europe and the expansion of LNG could have on its oil and gas industry. In the Global Launch of the BP Statistical Review of World Energy 2014, which for the first time took place outside BP company premises,Christof Rühl, BP’s chief economist, introduced a general review and outlook for the industry must expand into new areas balanced with “wise industry. The US tight oil boom and environmental stewardship.” Thisinvolves managing mobile Financing the oil and gas industry the North American unconventionals with a potential 8 billion barrels of oil equivalent (BOE) still The oil and gas Industry will need The industry’s “éminencegrise”, Daniel to be discovered. Russia and Norway are leading the field $1 trillion per year over the next 20 Yergin, saw positive signs of develop- and Nicholas Alan Maiden, SVP of Exploration at Norway’s years, a steep requirement made ment in other parts of the Americas. Statoil, thinks that the billion dollar drilling activity is reflec- more challenging by the complexity Mexico has taken inspiration from the tive of the conditions and value of wells in the region. “The of projectswhich requires a diverse North American tight oil boom and Arctic offers tremendous potential to meet future global en- mix of financing models required is aggressively looking to open up its ergy demand and we need to do this in a safe and responsi- from private equity to local banks. BP resources to international operators – ble fashion,” Hamilton said.Statoil already have a dedicated chief executive Bob Dudley warned oil production in Texas alone cur- Arctic operations unit, and the company announced it will that governments of countries with rently outstrips that of all of Mexico. The easy to extract oil continues to diminish and en- be going ahead with plans to build its own Arctic Offshore oil and gas resources need to rec- He pointed out that the US unconven- hancedoil recovery [EOR] is being implemented to increase Drilling rig to “explore and develop the Arctic basin in a safe, ognise that oil companies currently tionals boom was not driven by large revenues from ageing fields. Unconventional exploration sustainable and cost-effective manner.”The Norwegian Pe- have constrained capital, and so oil companies, but by small indepen- and production provide solutions for additional resources, troleum Directorate, announced that it has plans to award11 need to introduce the right business dents, entrepreneurs who tried and including shale gas, oil sands, ultra-deepwater and the Arc- to 15 licenses in the Barents Sea over 2014-15. environments and incentives in order tested totally new technology. New Frontiers pack ice and icebergs, permafrost, remoteness, extremely low temperatures, storms, icy waves and low visibility in an ecologically sensitive environment, according to Jed Hamilton, a senior consultant at Exxon Mobil’s Upstream Research unit. drive in general were mainly behind a growth in OECD oil demand in 2013. Supply disruptions – in places like Libya, Iraq and Iran – were counterbalanced almost barrel-for-barrel by the rise in US oil production last year. Nearly 72% of resources in Barents Sea remain undiscovered tic. With the Congress being held in Russia, this was a major topic for the event. The largest ever oil and gas exhibition The World Petroleum Congress was supplemented by the World Petroleum Exhibition (WPE) showcasing the industry and its key players on the global level. Covering 55,000 sq.m., the exhibition is the largest ever in the WPC history as well as the largest oil and gas event ever to be held in Russia. More than 3000 global operators, contractors, suppliers and services presented their companies and strategic operations in front of over 20,000 visitors. to attract companies to exploit the Of the 113 Russian offshore blocks, 67 are in the Arctic. resources. Countries that fail to do so The event closed to great acclaim Rosneft has already partnered with ExxonMobil, Eni and will see large projects fail to materi- with a rousing Closing Ceremony after According to the US Geological Survey, the area north of the Statoil.“Abnormally high reservoir pressure and good poros- alise, and will have to import hydro- a week of high-level presentations, Arctic Circle has an estimated 90 billion barrels of undiscov- ity in the Russian Arctic fields generally bodes well. Russia carbons rather than move towards discussions, debates and networking ered, technically recoverable oil, 1,670 trillion cubic feet of needs to cooperate with oil majors to tap the potential. The self-sufficiency. on the general consensus that it had technically recoverable natural gas, and 44 billion barrels of findings could be as surprising as US shale, the scale of technically recoverable natural gas liquids in 25 geologically which took everyone, including the Americans by surprise,” Russia’s Deputy Energy Minister for the World Petroleum Council. Minister defined areas thought to have potential for petroleum. explained Vasily Bogayavlensky, Deputy Director of the Oil Oil and Gas, Kirill Molodtsov, acknowl- Novak passed the baton to the host of Canada, Norway, Russia and the United States are all and Gas Research Institute at the Russian Academy of Sci- edged that the Russian government the next World Petroleum Congress, looking at developing their resources in that region. Rex ences.But Bogayavlensky admitted general knowledge and is aware of the capital constraints on Turkey, who will be organising the Tillerson, Chief Executive of ExxonMobil, told delegates the studies of the Arctic were in his opinion very poor. oil companies and is actively seeking 22nd WPC in Istanbul in 2017. been another world-class Congress for Mr Kirill Kravchenko, the Chief Executive Officer of NIS, attended 21st World Petroleum Congress in Moscow, where he spoke about transformation from petroleum into energy companies 35 36 indusTRY&BUSINESS indusTRY&BUSINESS New Strategy of Wholesale and Corporate Sale Road to Success Anatolij Pomorcev At the right time, at the right place, with professionals… NIS successfully introduces the new strategy of wholesale and corporate sale of company products The need for reforming the wholesale and corporate sale model appeared on the NIS management agenda towards the end of 2010. A full liberalization of the petroleum product market in the country was planned for the very first day of the following year, after which the company was to irrevocably lose the monopoly in the Serbian market (the state borders opened up earlier still for importing Euro-standard diesel fuel, which NIS produced in limited quantities up until 2012). Surviving in the wholesale market, amid fierce competition and with the modernization of the Company’s refining complex still in progress, and retaining corporate clients to boot, could only be pulled off through a U-turn in the approach to wholesale and work with company corporate clients. Optimizing wholesale Up until 2011, in its monopoly position, NIS was practically the only player in the wholesale fuel market and the Government of the Republic of Serbia argued that the additional Company profit was to be invested primarily in reconstructing the Company refining capacities. Several tens of businesses were an exception and they had permits allowing them to import the so-called Euro-diesel into the country. NIS produced limited quantities of this fuel, and so was unable to meet the demands of the market. The first step in the optimization of wholesale was the decentralization of business processes and establishment of four regional wholesale centres: Belgrade, Novi Sad, Niš, and Čačak, covering thus the entire territory of the Republic of Serbia. Privately-owned petrol stations used to be supplied only from Belgrade, so the changes implemented in the wholesale network resulted in the increase of efficiency and shorter times of delivery of fuel to the end user. Only a small segment remained centralized – fuel oil sale and petroleum product transit deliveries. In addition, in order to have a balanced and attractive price policy, it was necessary to create such instruments as would allow the price policy to be adjusted quickly in response to the market demands. This is precisely why in 2011 a wholesale price monitoring system was developed and implemented in the Serbian market; when sale channels appeared outside of Serbia, it was implemented in other countries as well. With the help of this system, accurate and timely information on the condition of the markets in which the Company conducted business became available to the NIS Group sales division. Later on, in 2012, the implementation of the model for calculating the impact of changes of petroleum product quotes and the dollar exchange rate on wholesale fuel prices was completed. This instrument allowed daily monitoring of the market indicator fluctuations, as well as calculation of the margin for each Company warehouse. In the words of Yusif Abbasov, Deputy Director of NIS Sales and Distribution responsible for supply, logistics, and commercial matters, it is essential that all participants in the dialogue follow the dynamic of petroleum product dispatch. “The contracts precisely define the deadlines and quantities. The work algorithm of the modernized Pančevo Refinery, which is in strict conformity with the sales plan, helps us meet our obligations, “ Abbasov points out. Establishing the NIS Pricing Committee in 2012 was a special step taken in the sale reform. Representatives of organizational units take part in the operation of the Committee, and control all the channels through which the petroleum products produced by the Company are sold. The operation of this body enables flexible responses to the market situation and efficient coordination of the retail and wholesale pricing policy. The coordinated efforts aimed to increase wholesale have yielded positive results – the accumulated growth (taking into account the 2011 drop in sales) for the period between 2011 and the first half-year of 2014 stood at 3 per cent. But it would be a mistake to consider wholesale without one of its main segments –relations with corporate clients. Corporate client relations create the company image in a business environment, and are an indicator of success. 37 38 indusTRY&BUSINESS ADVANTAGES OF INTEGRATION In the period preceding the liberalization of the Serbian petroleum product market, the Company fuel (above all petrol fuels and D-2 diesel) was purchased by virtually all the state bodies in the country as well as big businesses, but the majority of them had difficulty paying. For all intents and purposes, the instruments of collaboration with solvent, commercial clients did not exist – the corporate sale strategy up to 2011 was often founded on the special status of the Company as “the supplier one cannot avoid”. It would obviously be overconfident to rely on the success of such a strategy in a free competition environment. This is precisely why, soon after the full liberalization of the Serbian fuel market, the efforts of the Sales and Distribution management resulted in creating a long-term strategy of corporate sale development in the period up to 2020, which is adjusted every year in response to the macroeconomic situation in Serbia and the region. indusTRY&BUSINESS After the full liberalization of the Serbian fuel market in 2011, a long-term strategy of corporate sale development in the period up to 2020 was created, and is adjusted every year in response to the macroeconomic situation in Serbia and the region “At the moment we are finalizing the strategy of local and regional development of this business segment. The ideas are many, and so are the possibilities for implementing them, but the time is short, as always. In this business segment, also known as V2V, it is necessary to plan three to four years ahead, and that is no mean feat amid a permanent economic crisis in Serbia and the region, “ Yusif Abbasov argues. In the process of reforming the Corporate Client Sector, which was transformed into a department bearing the same name, the decision was made to abandon the functional principle of the division of labour, in view of the fact that a portion of the employees is responsible for attracting buyers, and another portion for providing support for concluded contracts. Instead, a horizontal-type network has been created: a regional representative office is given the whole responsibility package, from attracting buyers through contract monitoring to providing a wide range of support services. New services were also added – from now on owners of the corporate fuel card can use it to pay for car wash or for purchases at NIS petrol stations. In line with the new requirements, the client base has been systematized, and its application adapted to the new work conditions. Enhancing the security of fuel card use was an important task, aimed to reduce the risk of abuse both by owners and by petrol station operators. The Sales and Distribution experts worked on this alongside their Corporate Security colleagues, and the number of abuse cases has plummeted as a result. RESULTS AS RECOGNITION Corporate retail and wholesale management: Yusif Abbassov (third from the left) with Serguey Suslov, Vojkan Janićijević and Aleksandr Makarevich (from left to right) The results were not long in coming – as early as 2012 the issues of client debt were being resolved, contract numbers were going up, and sales via corporate channels, as evidenced in 2014 Q1 results, rose by 59 per cent, compared against the 2011 indicators. The number of contracts concluded with corporate clients went up by 17 per cent in 2011, standing at 21 per cent in the following year, and reaching 12.3 per cent in 2013. “Active introduction of advanced technologies is an important point in the development of all kinds of sales, not just corporate. First and foremost, we have started to work on the automation of our servicing systems for big clients, together with our colleagues from the NIS Call Centre,” Abbasov adds. In addition, in 2013 the website (www. nispretrol.eu) was launched with corporate clients in mind. Using this website, operational access to current information, the option of submitting online requests for the conclusion of contracts, and contract management in the CMS system are available for the present and future clients. In the SAP system, CRM and SBA have been introduced as integral components of active sales and post-sale monitoring in the global market environment at modern, vertically-integrated companies. The start of the NIS regional business sale development has affected the rate of development of corporate sales as well. After the period of business process synchronization, the volumes of sales to legal entities exceeded the indicators of OMV petrol stations in Bosnia and Herzegovina before NIS bought them. Also, efforts have been put in to introduce the same business schemes in Romania and Bulgaria, where NIS has a significant number of petrol stations and many logistical strengths. “We have introduced the system of sale channel management. The responsibility matrix is already developed, or, more specifically, the redistribution of responsibilities between the central office and the “daughter”, which operates in the field. The processes are synchronized, and the positive impact is already evident in our current operations, “ Abbasov holds. “ Active introduction of advanced technologies is an important point in the development of all kinds of sales, not just corporate. First and foremost, we have started to work on the automation of our servicing systems for big clients, together with our colleagues from the NIS Call Centre. ” Yusif Abbasov Deputy Director of NIS Sales and Distribution responsible for supply, logistics, and commercial matters The task of the Corporate Sales Department and the Sales and Distribution division for the entire upcoming period is integration of the system of mutual fuel card acceptance at the regional level. This would presumably make it possible to attract clients from different countries to the regional network of Gazprom petrol stations and NIS, in all of the four countries where the Company conducts business: Serbia, Bosnia and Herzegovina, Romania, and Bulgaria. It is safe to assume that even in the unstable regional economy the use of fuel cards will have the expected effect. This projection is based on highly specific data indicating the rise in popularity of this means of payment. In 2011, the number of issued cards went up by 43 per cent, in 2012 by 25 per cent, and in 2013 by 24.5 per cent. Alexander Malanin, Deputy CEO of NIS and Director of Sales and Distribution, says that by the end of 2014 the project of unifying the corporate systems of cashless payment among Serbia, Russia, Romania, Bulgaria, Kazakhstan, Kyrgyzstan, Tajikistan, and Belarus will be launched. Once the integration is complete, we will be ready to break into Western European markets. I would like to stress the fact that without the help of our colleagues from Gazprom Neft it would have been very difficult to achieve all of this. Their experience and expert advice, even direct involve- ment in our development, have made it possible to take this line of business to a higher level of quality. In conclusion, active development of corporate sales and wholesale has made a significant contribution to the increase of the total NIS share in the Serbian petroleum product market in the period from 2011 until the end of 2013. NIS retail network has certainly made its own contribution as well, but a strategic approach to the planning of wholesale and cooperation with corporate clients have enabled the Company to become a serious and most reliable long-term fuel supplier, even for the competitor networks in Serbia and the region. Compared to 2012, the number of contracts concluded with corporate clients went up by 12,3 % in the last year. 39 40 indusTRY&BUSINESS indusTRY&BUSINESS Compressed Natural Gas Cleaner Future Ana Krajnc Over the last decade, the number of natural gas vehicles has grown globally by 15% a year. The European Union will invest around EUR 160 000 000 in the construction of infrastructure for compressed natural gas (CNG) loading terminals, so as to enable CNG to become a sustainable alternative to gasoline and diesel fuel at the old continent With the lowest carbon-dioxide emission, compressed natural gas is believed to be one of the most promising, environmentally-friendly fuels of the future. In addition to the environmental aspect, the benefits of using compressed natural gas (CNG) are a considerably lower price of fuel in exploitation and sale, and its role in promoting energy independence from accessible petroleum fuel reserves. Conversely, the high price of vehicles due to CPG tank installation and engine conversion to CNG, underdeveloped infrastructure – network of CNG filling stations in many countries, as well as the high cost of vehicles for CNG transportation to filling stations are the main obstacles that stand in the way of a more widespread use of this fuel type. According to NGVGlobal 2013 data, there are 18.09 million natural gas vehicles in the world, which is less than two percent of more than one billion vehicles on this planet. Nevertheless, taking into account that there were merely 1.7 million CNG-powered vehicles in 2001, their number has evidently been increasing by around 15 percent annually over the past decade. The association of natural gas vehicle manufacturers forecasts that the share of these vehicles will increase globally by 2020 at an annual rate of as much as 18 percent. Most CNG-powered vehicles, around 70 percent, are driven in only six countries in the world, namely in Iran, Pakistan, Argentina, Brazil, China and India. As for the European Union, Italy has by far the largest number of natural gas vehicles, around 820,000. The reason is its openness to new makes produced by domestic car manufacturer Fiat, but also cheaper fuel. The number in Germany, however, is 96,000, in Russia it is slightly above 90,000, whereas Ukraine has as many as 388,000 CNG-powered vehicles. EU Targets There are currently slightly over a million CNG-powered cars EU-wide, which is around 0.5 percent of all vehicles in the EU member states. The car industry’s 2020 target is five percent, most of which is anticipated in Bulgaria, Germany, Italy, the Netherlands and Sweden. The European Commission’s expert analyses pinpoint three main obstacles to a more widespread use of this environmentally-friendly fuel, namely the high price of vehicles, low user acceptance rate and low CNG filling station network coverage in most of Europe. 41 indusTRY&BUSINESS 42 indusTRY&BUSINESS NGVs and filling stations in the region Top 10 countries using NVGs Country Vehicles (in million) Share in global NGV number (%) Iran 3.50 18,61 Pakistan 2.79 15,74 Argentina 2.28 Brazil Country No. of NGV No. of filling stations Bulgaria 61,270 102 12,66 Hungary 4,062 3 1.75 9,84 Serbia 1.57 8,89 838 8 China India 1.50 8,46 Croatia 155 2 Italy 0.82 4,77 Slovenia 48 2 Columbija 0.46 2,54 Uzbekistan 0.45 2,53 Macedonia 54 2 Thailand 0.42 2,33 Bosnia and Herzegovina 21 / Source: NGVGlobal In January 2013, the European Commission announced a series of measures to encourage and provide for the construction of alternative fuel stations around Europe that would meet equal standards regarding design and use. It was proposed that CNG filling stations be located at a maximum distance of 150 kilometres all over Europe by 31 December 2020. The construction of CNG stations is estimated to cost the European Union around 160 million euros. The idea is to ensure free travel for CNG vehicles across Europe and make CNG a sustainable alternative to diesel fuel. The availability of compressor stations varies between countries. There are nearly 20,000 public CNG stations around the world, whereas in Europe, according to Cngeurope.com, Italy has by far the largest number of stations, as Source: NGVEurope many as 999, followed by Germany with 912 and finally Austria with 176. This field is still in its infancy in the region, except in Bulgaria which has more than a hundred public gas stations. Vasil Katinčarov, a European Commission fuel quality expert living in Bulgaria, says that savings are the main reason behind such a large number of gas-powered cars in this country. "CNG is twice cheaper than conventional liquid fuels and biofuel, and consumption per kilometre is also lower," he says. In Croatia there are only two public CNG filling stations in Zagreb and Rijeka. Montenegro has none, while B&H has only one internal CNG filling station in Sarajevo. There are two such stations in Macedonia, namely in Skoplje and Kumanovo, as well as in Slovenia, namely in Ljubljana and Jesenice. In Serbia, there are currently two stations in Pančevo and Belgrade each, one in Kruševac, Kraljevo, Čačak and Niš, while the country’s second-largest city, Novi Sad, after many years of anticipation, is still waiting for its public CNG filling station to open. Plans and Expectations It is due to the very fact that CNG sales network is so underdeveloped that NIS has launched a pilot project for preparation and compression of natural gas at Palić oil and gas plant. New facilities are also planned to be constructed i.e. one will be constructed by the end of 2014 at Novi Sad 10 petrol station, and three new facilities are planned for 2015. The oil and gas plant at Palić was put into operation on 1 July this year. According to Velibor Đurić, B-C Projects Manager in charge of the construction of compressed natural gas plant within Energy, the daily output and delivery is currently around 7,000 kg/d. “For vehicles with average CNG tanks as currently used, it is possible to fill around 200 vehicles per day," Mr Đurić explained. NIS has invested 540,400 euros in constructing this plant under a turnkey contract with GasTeh. Mr Đurić says that functional testing will soon be finished and final calculations will be made upon acceptance. "The first phase includes know-how pilot projects like Palić and will be used for wholesale or industries using CNG as energy source for burners that are currently using heavy fuel oil, diesel fuel etc. Five locations are being analysed for the purpose and it is likely that two to three mobile units will also be built up. Apart from these projects, the pilot project at NS-10 PS will serve as the basis for developing a network of plants producing CNG for passenger and specialised vehicles and buses," said Mr Đurić. He went on to say that car industry was soon to start using NIS' high-quality CNG primarily with an aim to reduce emissions of noxious gases and suspended particles. According to the latest data on CNG sales in Serbia, Panledi Pančevo leads in wholesale (around 70t/d) and Criogas Novi Beograd in retail of CNG (passenger vehicle consumption is around 7,000 kg/d, or around 200 vehicles/d, while the rest is for buses). Only slightly over a million natural gas vehicles are driven in the EU, which is around 0,5% of all vehicles in the member states 43 44 indusTRY&BUSINESS Environmental benefits of CNG compared to other fuels: 90% less emissions of volatile hydrocarbons 30% less hydrocarbon emissions emissions 60% less nitrogen oxide emissions 65% less carbonmonoxide emissions indusTRY&BUSINESS Impediments to More Extensive Use in Serbia Taking into account that CNG is a relatively new energy source in the local market, NIS made the Marketing Study in 2012 aiming to examine the demand. Mr Đurić says that chief impediments to using CNG in Serbia are no CNG regulations and an underdeveloped filling station network in Serbia. "Fuelling must be available along main roads, at every 100 kilometres. Another problem is the fear of the unknown and the misconception that this fuel is dangerous due to the high pressure when used," he says. After the testing period of six months, Serbia will receive precise indicators from NIS and will be able to develop a network tailored to its customers. "We have launched the pilot project cautiously, avoiding major investments and the problem of underused capacity. The experience from an internal pump of Srbijagas after more than ten years of operation suggests that there should be around ten vehicles a day in the initial period," says Mr Đurić. Ivan Blagojević, assistant professor at the Motor Vehicle Department of Belgrade Faculty of Mechanical Engineering, says that the scope of gas usage for passenger vehicles in Serbia does not meet the expectations from few years ago. "CNG use in Serbia has always been marked with ups and downs depending on fuel price and installation, but has never become massive," he explains. As regards freight transport, the low use rate in Serbia is believed to stem from the cost of initial investment, even though CNG in freight transport which entails huge mileage proved to be costeffective, like in Russia. Cleaner Cities and Government's Role The government has the greatest leverage in extending the use of alternative fuels, both through benefits and positive campaigns. Buses, for example, which are one of the major air pollutants in urban areas, were increasingly converted to CNG in many European capitals including Paris or Berlin through various initiatives, city projects and subsidies in the past decade. In the City of Bologne, for instance, CNG-buses account for 90 percent of the public transport vehicles. Mr Blagojević said that western countries give incentives, especially for use in city and freight transport, while some even provided subsidies for engine repair. Poor as it is, Serbia offers no such possibility. Neither is there any domestic regulation governing the matter of CNG whatsoever. NIS' high-quality CNG would soon be used in car industry primarily to reduce emissions of noxious gases and suspended particles Average CNG prices in the region Serbia “Back in 1995, I was involved in the first pilot project of installing CNG equipment in several vehicles of GSP Beograd,” Mr Blagojević says. The Faculty of Mechanical Engineering and the Faculty of Mining and Geology and the City of Belgrade were all involved in the project and everything started very ambitiously. A plan has been prepared for the entire project, but everything stopped when the money ran out. To be more precise, it stopped with the construction of CNG filling stations. At that moment Serbia had two filling stations, one of which was in Belgrade. There have been few more attempts, as Mr Blagojević says, to increase the number of methane-powered vehicles in transport companies GSP and Lasta, but have not gone any further from having a few buses remodelled. According to Slavica Stevanović of Belgrade’s Public Transport Service, the construction of gas station is underway. However, since it involves large financial resources, it is uncertain when the project will finish. In 2011 GSP purchased 10 new gas-powered buses and they are still used in the capital’s public transport. It is still a very small number against a total of 1,019 buses in Belgrade. Novi Sad also purchased six buses a few years ago, but there is no news of new purchases to be made by this city either. 0,75 €/kg The European Commission’s expert analyses pinpoint three main obstacles to a more widespread use of this environmentally-friendly fuel, namely the high price of vehicles, low user acceptance rate and low CNG filling station network coverage in most of Europe In the region, Bulgaria has the most developed bus programme. The transport service lines in five largest cities as well as intercity lines are covered by 105 CNG buses. Out of a total of 61,000 passenger vehicles, as much as 95 per cent have been converted to CNG, mainly to make savings, even 75 percent being taxis. Despite all the impediments to using this gas type, CNG is regarded as the fuel of the future because of its environmental properties, and judging from the current situation, the price is not an insignificant factor either. Bulgaria 0,90 €/kg Croatia 1,16 €/kg Italy 0,99 €/kg Macedonia 1,04 €/kg Slovenia 1.22 €/kg Cngeurope.com 45 46 intervIEW interVIEW Miloš Stanković, inventor Young people need support Vesna Lapčić It is my wish to make a contribution to the development of a society based on knowledge, intuition, and courage. I would like to see my inventions serving as a basis for the production of a great many practical devices, creating thus an array of new export products which could help the economy move forward Even though he has turned thirty just this year, Miloš Stanković has about 30 inventions under his belt, many of which have gained international recognition. He gets his ideas out of the drive to solve problems, and is actively involved in the areas of ecology, energy, and electrical engineering. Unlike many of his colleagues who have left the country in pursuit of greater support and opportunities to develop and improve, this young innovator is trying to achieve his goals in Serbia. So far he has only gone abroad on business, but he does not rule out the possibility of leaving permanently. Nonetheless, he would like to stay on. “At the moment I’m in Serbia because of my family, work, and PhD studies. The truth of the matter is that in our country initiative and hard work are not considered as valuable as they should be, in the degree in which talent is appreciated and supported in other markets. In more developed markets, working on innovations is especially appreciated. This is why many of my colleagues have left the country. Recently I’ve often travelled abroad on business, and now I’m in negotiations with foreign and domestic companies over starting mass production of one of the inventions. I cannot say that I will never leave, but that’s not the plan at the present moment,“ Stanković says in a statement for Energize. It is nice to create, invent, and develop new projects, but every scientist’s dream is to see his idea applied in the economy, to “get off the ground” You have won numerous recognitions both in the country and abroad. What do awards and recognitions mean for inventors? International recognitions are very rewarding and mean quite a lot as indicators that relevant and competent international institutions have acknowledged and recognized innovation and creative contribution. The awards that I have won have been a source of moral satisfaction, and I think that all scientists appreciate recognition as a confirmation of the value of their work. Also, when you want to present your work to foreign institutions or investors, recognitions can be an advantage, especially if the innovator aims to commercialize the projects. It is nice to create, invent, and develop new projects, but every scientist’s dream is to see his idea applied in the economy, to “get off the ground”, so to speak. In view of this, I see awards as help towards accomplishing this very goal. My mission is for the projects that I work on to help people in their lives, because to get awards and afterwards do nothing in practice is a waste of time and money. What would truly help you in your further professional development, seeing as you have said on a number of occasions that you were faced with an unsympathetic state? What is the extent of support for innovators in Serbia and in the countries of the region? A tangible investment in an innovation project would go a long way in furthering development and production. As far as professional development is concerned, it is very useful to collaborate with companies and innovation centres. In addition to Serbia, so far I have had stints of professional development in Russia, Sweden, China, Switzerland, Germany, Japan, and the US. Support for innovators in Serbia is lacking. Primarily because of the lack of funds, but also due to the fact that competent institutions are often not appreciative. The situation is far better in the countries of the region, as competent institu- tions and ministries support innovation projects and cover all expenses of travelling to international innovation fairs. NIS is trying to promote young talents through its “Energy of Knowledge” project. To what extent is company support for young geniuses important? Company support is very important for young people because they gain new experiences, knowledge, and skills in practice, which they will need in their further work. This is why I mentioned before that working in specific companies (depending on the project) is very important for professional development. Financial support is also very important for young talents, as it allows them to present their achievements at numerous competitions and fairs around the world. The best thing is for the collaboration to be mutually useful - both for the young talents and the company. It would appear that you talent has been especially recognized in Russia? How is it that the majority of the awards comes from Russia? The collaboration with the Russian institutions and the Innovation Centre has lasted for more than 10 years. It was in Moscow that I first (outside of Serbia) presented the innovations at the biggest International Fair of Innovations and New Technologies – Archimedes 2005. After the fair organizers’ visit to Belgrade, when they visited my stand as well, I received the invitation from them to come to Moscow. Thousands of inventors, scientists, institutes, and world companies have presentations at this fair. The presentation I gave and the recognition I received was very important for me because a competent jury of 50 members decided on the awards. My appearance at this fair was in fact a springboard for my career, and I remember that my family and myself had to borrow money so that I could go on this trip. Since then I have been actively collaborating with Russian institutions, and I often present my projects at their fairs. I 47 48 intervIEW interVIEW Company support is very important for young people because they gain new experiences, knowledge, and skills in practice, which they will need in their further work would like to make special mention of the fact that Russian Army General Viktor Genrikhovic has awarded me the Order of Valour and Courage, the Russian section of the International Academy of Sciences, of which I am a regular member, has awarded me the greatest decoration – the Order and title of “The Knight of Science”, and the International Innovation Centre has awarded me the Golden Order of Creativity, for a significant contribution to the development of international science and technology. In additional to the collaboration with the countries of the East, you are actively collaborating with some Western countries. At the moment you are collaborating closely with Swedish institutions? Could you tell us a bit more about this? It is true that I am actively collaborating with Western countries. At the moment I am collaborating with the Swedish University of Agricultural Sciences and the greatest weeds experts, with whom I am testing the device for destroying ragweed. I attended the last tests in June. Professors at this University will help me improve the product and make it more efficient, as well as issue attestations. What was the response of foreign experts to the invention you mention, one of your most recent ones – the device for ragweed destruction? In their opinion, there is potential, and I am very honoured that they invested their knowledge and experience to help me improve the device. This project is especially significant for me because my PhD thesis, which I am currently working on, is based on the ragweed destruction device. How difficult is it to commercialize an invention? Inventions are very difficult to commercialize because substantial funds are needed for their production and marketing. A product must be technically better than an existing one as well as more economical. Key in commercialization are a good lobby and good marketing. What are your goals and aspirations, seeing as you were bestowed by the Vice President of the Republic of China with a lifetime achievement award for extraordinary international achievements at a young age of 29? I would like to see my inventions serving as a basis for the production of a great many practical devices, creating thus an array of new export products which could help the economy move forward and improve the social condition in general. It is my wish to make a contribution to the development of a society based on knowledge, intuition, and courage, so that awards are just a way to dotw the i’s and cross the t’s. I would like to be the first person to identify the best opportunities and create conditions for developing new technological innovations, expanding business operations, breaking into new markets, and creating new jobs. The vision I have is an innovative approach to social development by resolving problems before they arise through developing innovations which are simply better. Out of all the areas you are involved in – energy, ecology, electrical engineering - what are you most interested in? What inspires you, how do you get ideas for inventions, and is there one you would like to make special mention of, and why? I focus primarily on ecology. Electrical engineering is the foundation since I am an electrical engineer by profession, and I can apply this knowledge in numerous other areas. I am not involved in ecology because it is popular, but rather because I truly want to help people; this is why I have developed the weed destruction device which uses a certain frequency and electrical current to destroy weeds at the root so they do not not grow in season anymore. So, without chemicals, pesticides, in an environmentally-friendly way. I get ideas out of the wish to solve a specific problem; first I make drawings and do calculations, then I develop the prototype and conduct tests; this is followed by additional modifications, testing, and technical adjustments of the device in the research and development stage. Who is Miloš Stanković? Miloš Stanković was born in 1984 in Belgrade, Serbia. He finished the Secondary School of Electrical Engineering in Zemun, and graduated from the School of Electrical Engineering in Belgrade, course of study: Computer Technology; he went on to study at the University of Novi Sad’s Technical Faculty, course of study: Production Management, which is where he completed his graduation thesis on the topic of innovation entrepreneurship. Subsequently, he obtained his Master’s degree at the Faculty of Applied Ecology in Belgrade, course of study: Environmental Protection (Master’s thesis: Air Pollution and Automobile Industry). He is a researcher working specifically on innovations. He owns about 30 inventions which have been awarded at numerous domestic and international fairs. This year, he was elected honorary member of the National Academy of Science of Ukraine, while the European Academy of Sciences awarded him honorary European Inventor Award in 2014. In 2013, he was awarded the academic lifetime achievement award for extraordinary international accomplishments in the Republic of China. The International Innovation Centre has bestowed him with the Golden Order of Creativity for a significant contribution to the development of international science and technology in 2012. Based on the overall scientific and innovative contributions, effort, hard work, recognitions and achievements, the Russian section of the International Academy of Sciences elected him a regular member and awarded him the honorary title “The Knight of Science”. Russian Army general decorated him with the Order of Valour and Courage. Miloš Stanković has been proclaimed a Worthy Citizen of the Belgrade Municipality of Zemun, and has received a Citizen Merit Plaque and medal. At the Serbian Chamber of Commerce, the Yugoslavian Association of Inventors awarded him in 2002 the Golden Plaque “Tesla-Pupin” for extraordinary results in encouraging, developing, and enhancing social relevance of invention, for applying innovations, and for a special contribution to the development and improving of the organization of the Yugoslavian Association of Inventors. In the same year he was declared inventor of the year. 49 50 SOCIAL RESPONSIBILITY Citizens’ reliable partner Vesna Lapčić Joint action of the local community and influential business entities becomes an imperative in modern business environment. By implementing the program “Cooperation Driving Development”, during the last five years NIS has supported more than 600 projects which have contributed to development of local communities and their citizens SOCIAL RESPONSIBILITY By implementing the program “Cooperation Driving Development”, NIS has invested more than RSD 680 million in more than 600 projects which have been implemented in local communities in which the Company conducts business operations With the aim to improve the quality of life in the communities in which it operates, NIS organizes a public competition, “Cooperation Driving Development” every year to support the implementation of projects in sports, science, culture, environmental protection and humanitarian projects. The Company wishes to strengthen partnerships with the regions in which it operates, with local authorities and population. The program “Cooperation Driving Development” was launched back in 2009 when projects were proposed by local communities, but in the last three years projects have been proposed by their creators, which actually brings to life the idea that all funds should be awarded through public competitions. The Committee composed of NIS representatives and the representatives of the local government in whose territory the project should be implemented decides who should be awarded the funds based on clearly defined criteria. To date NIS has entered into agreements with 10 cities and municipalities in which projects are implemented, and in 2014 it concluded the agreement with the City of Belgrade under which RSD 20 million have already been allocated during the first year. Apart from Belgrade, the participants in the competition “Cooperation Driving Development” are Novi Sad, Niš, Pančevo, Zrenjanin, Kikinda, Novi Sad, Žitište, Kaniža, Srbobran, Čačak. JoInt Efforts for CommunIty Joint action of the local community and influential business entities becomes an imperative in modern business environment which is confirmed by Vojislav Ilić, Mayor of Čačak, one of the cities cooperating with NIS within the above mentioned project. – Companies should foster “good neighbour” relations with the community in which they operate as it ultimately results in mutual benefits. That’s what NIS does, so it is not surprising that our citizens see it as a company which belongs to all of us – Ilić says. Ilić points out that entering into cooperation agreements with NIS is a great privilege both for him and for the citizens of Čačak. - In this way, we started to cooperate with the Company from which other companies in Serbia, as well as representatives of local government, can learn a lot – Ilić says. He added that in its activities NIS shows that it thinks not only on its own future but also on the future of citizens. - The Company shows great responsibility not only in the field of environmental protection, but also a high degree of social responsibility – Ilić points out. Since 2009, more than 600 projects which contributed to the development of local communities were supported within the “Cooperation Driving Development”. The projects facilitated the operation of numerous institutions and improved the operation of cultural, educational and sports institutions. During the last five years NIS has invested more than $ 680 million. Only in 2014, the support under the competition was provided for 164 projects in which RSD 110.5 million will be invested this year. Mihalj Bimbo, Mayor of Kanjiža says that owing to the program “Cooperation Driving Development” NIS motivates and supports creativity and accountability of organizations and individuals. - This project contributes to creating a better future and a more humane society due to which NIS is an important strategic partner of the Municipality of Kanjiža. Help and support for vulnerable people with disabilities, construction or reconstruction of sports facilities, implementation of international cultural and sporting events, projects to enhance environmental awareness of citizens ... are the interfaces where the Strategy for Development of Kanjiža Municipality and NIS’ socially responsible approach meet – Bimbo says. One interesting environmental project was implemented in that municipality. A solar LED tree has recently started 51 52 SOCIAL RESPONSIBILITY 2014 1.173 number of registered projects 164 projects for implementation RSD 110.500.000 invested The project “Cooperation Driving Development” is implemented in 11 municipalities: Belgrade, Novi Sad, Pančevo, Čačak, Niš, Zrenjanin, Kikinda, Srbobran, Žitište, Kanjiža, Novi Bečej Investments in the areas of: science, sport, culture, ecology, humanitarian projects SOCIAL RESPONSIBILITY During public competition, priority is given to concepts which should basically assist children, youth, persons with disabilities, elderly people… working in the Technical School “Besedeš Jožef” in Kanjiša. Solar panels are placed on the structure in the shape of a big tree. Solar LED tree uses the sun as a renewable source of energy for providing light to the environment. Not only that a schoolyard is lit in this way, but sustainable development and environmental protection are also promoted. Zoltan Šarnjai, Head Master of Technical School “Besedeš Jožef”, which is the creator of the project, says that the installation of a solar LED tree at the school’s entrance has an aesthetic, sociological and educational message and functional value. – The oldest European vine variety, 400-year-old Slovenian vine variety “Žametnina” was planted around this futuristic design and it symbolizes the natural solar power. Classes in nature can be organized in this refined space and it is also a perfect place for students' socializing activities. The functional value of the project is reflected in the modernization of school entrance lighting and savings. We would not be able to implement this project without NIS’s support and the implementation team members who believe that modern can be both useful and aesthetic, while at the same time it conveys a message about the importance of sustainable development - Šarnjai explains. AssIstance to Vulnerable Groups During public competition, priority is given to concepts which should basically assist children, youth, persons with disabilities, elderly people as well as to projects that improve physical conditions for long-term development in these areas. The Association of Paraplegics of Banat, with the member count of 96, was granted funds for the implementation of the project “Čep za hendikep” (Cap the Handicap) last year. Tihomir Đurić, Secretary of the Association of Paraplegics of Banat, says that they would not be able to implement the project without the funding received from NIS. The idea of this project was to promote and protect the environment, but also to help people with disabilities to obtain medical aids. - One of the most expensive parts of the project was the logistics, because it was necessary to go and collect bottle caps. We used the money we were awarded after the public competition “Cooperation Driving Development”, for these purposes and project promotion - Đurić says. As a result of this project, Snežana Nikolič obtained lightweight active 100 % of total funds under the program are allocated exclusively through public competition wheelchair which will facilitate her engagement in various projects implemented in relation to strengthening the rights of persons with disabilities to a great extent. - Lightweight active wheelchairs are very expensive and only disabled persons with a driver's license can obtain it under social security coverage. Thanks to the project “Cap the Handicap” and in particular to NIS support without which the project could not be implemented, I have practically been given the freedom of movement. Otherwise I certainly would not be able to afford such a wheelchair, and everyone who has remembered to support us should be given credit. Many people do not know, but the wheelchair available under social security coverage is very heavy, and when I used it I was not independent to the extent I am now with this orthopedic aid - says Nikolič. The sound library was launched at the website of the Association of the Blind of Vojvodina www.ssv.org.rs with the support of NIS, enabling users with visual impairments to listen to, and/or read books. Vladan Petrović, a longtime user of the Sound Library, says that the upload of audio books on the Internet is a great step forward and that books have never been more accessible. - I love to read and now I can do that in the simplest way, on the Internet and by using my password. Up to now, books were recorded on a digital reader and Iwe still had to wait to get a new disc which I had to take over and it often happened that a book I wanted to read was already issued to another user, which now cannot happen - Petrović explains the importance of this project. The main objective of successful companies like NIS is certainly to assist the community to develop, or at least to have such an objective. – Culture cannot finance itself. NIS has no obligation to support these projects, but I'm very happy that it has recognized the importance of online sound library – Petrović adds. LearnIng Freely A math teacher from Niš, Saša Popović, has designed the online project “Learning Freely Academy” which was granted NIS support. In 2011 he started to upload short video clips on YouTube in which he gradually solved problems in mathematics, which eighth grade students used to prepare for the final exam. Popović says that the Government’s support to social activism in the fields of education is almost negligible. - This is why the support of socially responsible companies such as NIS is invaluable for the development of civil society in the education sector. Thus, the companies like Google and Microsoft in the United States are main donors in similar projects. Although it might seem illogical, big companies have an interest in supporting educational projects because only educated societies can be advanced and provide a good business environment for further business operations - says Popović. He adds that projects of this scale which are non-commercial require thousands of hours of work. - The only way to implement them is to provide the funding from donations. For years I have more or less successfully managed to explain to potential donors how much this project is important for the society as a whole, but I was usually misunderstood. Fortunately, people who implement the program “Cooperation Driving Development” have recognized the vision shared by the project owner, “Pedagogical Information Society of Serbia”, and me, and by providing the financial support in 2013 enabled the recording of video lessons in math and the start of recording video lessons in physics for elementary school students in 2014 - says Popović. Projects that used to be funded by donations in the past or which are still ongoing can participate in the program “Cooperation Driving Development”. The requirement that must be met is that they should be implemented in the territory of one of mentioned municipalities, and one organization can compete with up to three ideas. Year in, year out, the number of registered projects is growing, as well as the total money to be allocated, which means that NIS has been recognized as a reliable partner in implementing plans to improve life in the local community. 53 54 CULTURE CULTURE Summer Festivals The Prettier Side of Serbia Ekaterina Jakovljeva Nisville Jazz Festival, Guča Trumpet Festival and Bolshoi Russian Music Festival have enriched the cultural and musical scene in Serbia this summer. Events such as these promote talented people, attract tourists and improve the image of Serbia Serbia is widely famous for hospitality and cheerful disposition of its people. One of the best ways for visitors to experience this is in summer music festivals. They provide an opportunity for Serbian people to show how much they enjoy having fun and what excellent hosts they are to all visitors to their country. NIS has traditionally been giving support to summer festivals across Serbia by its corporate social responsibility programme Culture without Borders, thus providing an opportunity for a large number of local and foreign visitors to enjoy the rich cultural and artistic scene. Be it the sound of trumpet, which traditionally accompanies all major events in Serbia, sophisticated jazz rhythms or classical Russian tunes - music fans have certainly been able to find a festival to their liking this summer. 55 56 CULTURE CULTURE Nisville Strings Attached? Owing to the Nisville Strings Attached? music competition organised by NIS in order to support young music talents, seven lesserknown Serbian bands had an opportunity to perform at Nisville jazz festival. The total of 47 bands applied for the competition and the winning bands, which performed at the Youth Stage, include: FingerbanG, Jazus Jayy, Hipnagoga slike, Jazzmo Quartet, Oganj Band, Tevarbulebra and Masterflow&Bandtronica. Representatives of one of the winning bands in NIS competition - FingerbanG, a quartet from Bečej, say the most important thing for them is the fact that an expert jury made selection. – This is an indication that our work matters, after all. It is an incredible honour to perform at a festival like this one, with so many well-known performers. When Serbia is concerned, we have only performed in Vojvodina so far – say members of this quartet. NIsvIlle Jazz FestIval In summer time, the town of Niš is home to many jazz musicians from all over the world. The Nisville international jazz festival, which NIS has been supporting for six years in a row, is a prestigious music event which gathers well-known international musicians and fans of this music genre. The festival was officially declared the cultural event of national importance in 2009, also winning the best local brand status. Nisville director Ivan Blagojević says that the famous Russian composer Igor Stravinsky wrote that jazz is the classical music of the 20th century. - As part of its Culture without Borders programme, NIS has recognised the concept of Nisville as promotion of art music and has become the most reliable partner of Nisville in the last six years. It is owing to the continuous support that Nisville was declared the art music brand in the Best of Serbia campaign launched by the Ministry of Trade and the Chamber of Commerce and Industry of Serbia. NIS has also won the Best of Serbia award and has, being an energy giant itself, instantly recognised the energy of young people, one of the key features of Nisville. It is via their joint support that Nisville has gained the status of a regional leader - Blagojević says. On average, 100,000 people visit the Nisville declared the European Face of Serbia by the New Europe magazine event and enjoy jazz music. The festival celebrated its 20th anniversary this year with 560 performers and 80 concerts in three days. The most important jazz festival in the Balkans gathered major international and domestic jazz bands and artists, including one of the most famous rhythm and blues bands in the world - The Original Blues Brothers Band (USA), Iyeoka (USA), Candy Dulfer Band (The Netherlands), The Cookers (USA), Tania Maria (Brazil), Vlatko Stefanovski and Miroslav Tadić (Serbia, Macedonia), and Viva Vox (Serbia). Apart from these outstanding figures, the festival featured other, lesser-known jazz, blues and fusion bands from all over the world. Zoran Perišić, Mayor of Niš says that it is estimated by the organiser that Nisville could be among the top ten global festivals by 2015. - The town would certainly see that as a challenge, hoping to attract larger crowds from other towns and countries by well-designed programmes – Perišić says. In addition to the main programme in the Earth and Sky stages, Nisville introduced a number of free music programmes this year (Open, Youth, Welcome and Matinee Stages), screenings of jazz and music films at the Movie Stage, exhibitions, book and magazine promotions, as well as the traditional Nisville workshop. Famous jazz saxophone player Candy Dulfer says she loves the festival since it connects different music styles and populations. – Nisville connects the young and the elderly, fans of jazz and modern dance music. I think that is good and that is why I feel good and at home in Niš – Ms. Dulfer adds. The Jazz - Multicultural Expression project was held as part of the Festival with the support of the European Union Delegation to the Republic of Serbia. Music academy students, music school students and self-taught musicians from six towns in the south of Serbia attended free music workshops as part of the project. 57 58 CULTURE Guča Trumpet FestIval Dragačevo Festival is an annual event celebrating trumpet players, folk music and folklore which takes place in Guča near Čačak. The trumpet is the symbol of this village with several thousand CULTURE inhabitants. The first Dragačevo Festival was held as far back as in 1961, with four bands taking part. Nowadays, the Festival gathers many trumpet bands from all over the world and nearly a million visitors flock to the village every summer both from Serbia and abroad. Guča has become famous in the entire world as the venue for the greatest global trumpet music festival incorporating other folklore activities, such as art exhibitions, literary gatherings, selection of the most beautiful national costumes, folk all-around, etc. This year's international trumpet band competition, which lasted for seven days, was won by the Macedonian trumpet band Uska Kan, whose amazing performance captured both the audience and the jury, proving that they can compare to other bands with an undisputed reputation for this type of music and performance. Ekrem Mamutović, the winner of many festival awards and 59 BolshoI RussIan MusIc FestIval Bolshoi Festival, a classical music festival, was held in the ethnic village of Mećavnik in Mokra gora in the western Serbia in mid-July for the second consecutive year under the general sponsorship of Gazprom Neft. This three-day event promotes both the greatest stars of the Russian classical scene and young talents. one of the best trumpet players in Serbia nowadays, took the title of the best trumpet player. Sokol Band from Poland was ranked second and The Zuralia from Romania came third. The winning titles make it possible for trumpet players to perform in metropolises around the globe, domestic and international festivals, music shows, on television and in films. Director Emir Kusturica says that cultural cooperation of the Russian and the Serbian people is significant. - I have dreamed for a long time now of seeing a piano and a philharmonic orchestra performing great Russian authors in the hill of Mećavnik, where there only used to be a lamppost and a haystack and now there is a wooden town. One of my dreams has come true and the lamppost and the haystack are in the past now. The cooperation with Gazprom Neft confirms that two brother nations have joined each other in the cultural scene. More than 100 students of secondary music schools and academies from Serbia and the Republic of Srpska compete in performing classical Russian musical compositions in this event and winners get matryoshka dolls, an award designed to stimulate young talents and serve as a stepping stone to a worldwide career. Violinist Alena Baeva A concert of one of the most famous pianists in the global musical scene, Denis Matsuev, opened this year's festival. Matsuev performed the compositions of Pyotr Tchaikovsky, Sergei Rachmaninoff and Igor Stravinsky for approximately 300 event participants and guests, also performing jazz compositions as a special surprise. Alena Baeva, Russian violin player, and Aleksandar Madžar, world-renowned pianist, performed on the second and third day of the festival. The Czech National Symphony Orchestra under the direction of Jan Kučera has performed in the festival for the second consecutive year, both accompanying the musicians mentioned and taking part in a concert performance of the Time of the Gypsies opera together with Emir Kusturica's No Smoking Orchestra. This orchestra created a special atmosphere by its solo performance, which included playing famous tunes from feature films. NIS CEO Kirill Kravchenko says the Company always supports young talents, which is the essence of the festival. - It is not widely known that the great Pushkin could speak Serbian and that he translated Serbian epic poems into Russian, while one of the greatest composers ever, Pyotr Tchaikovsky used Serbian songs when creating the Serbo-Russian March. We have always supported young talents, which is the essence of this festival. I hope that talents such as Matsuev, Pushkin and Tchaikovsky will be discovered in Mećavnik – Kravchenko says. Pianist Denis Matsuev Cultural events most often depend on the support of large companies and their existence is significant for several reasons. In addition to stimulating music talents and enriching our country's culture, these summer festivals attract foreign visitors and improve the image of the country on a global scale. 60 FULL TANK FULL TANK Višegrad and Andrićgrad HISTORY WRITTEN IN STONE Nenad Stanojevski Child Bajica Sokolovic, an Orthodox Serb, was abducted from his parents and taken to Turkey to join the Janissaries, the famous soldiers of the Turkish army. As a powerful Turkish vizier, now a Turk and a Muslim, at the end of his life he returns to his hometown with an overwhelming inner need to do something important and leave a trace. And he managed to do just that – he built the famous bridge in Visegrad, which has been a source of inspiration for many artists, most of all to the only Nobel Prize winner from this part of the world, Ivo Andric, the author of the novel "The Bridge on the Drina" Bridges are not only the roads and means to cross a river. They have always had a deeper symbolism and meaning. They have represented the achievements of civilization, cultural connections and have brought people and nations closer, the architectural wonders of art, cultural monuments and traces of times past ... It is no wonder that when wars break out and madness starts to reign, bridges are first destroyed, and all enemy armies target and destroy them first. A similar fate befell the bridge on the Drina in Visegrad, which, fortunately, survived all the plights, both those brought on by time and by humans and, powerfully arched over the waters, it continues to defy time and keep many secrets of many people and many fates... Visegrad was first mentioned in 1433 when it belonged to the powerful Serbian patrician family of Pavlovics, who also administered the medieval town of Dobrun. Remnants of the old town or Pavlovina (named after Duke Pavle Radenkovic) lie at the top of the hill above the Drina bridge. The ruins are located in two places and are called "Upper Town" and "Lower Town". At the bottom of the old town, the rugged cliffs above the Drina house a tower which is popularly known as the "Tower of Prince Marko", which acted as a watchtower in yesteryears. As the famous Turkish traveler Evliya Çelebi recorded in his writings, around the year of 1577 Mehmed Pasha built the lower Visegrad town, and since there was also a settlement above or over him /Serbian: više – over/, the city was named Višegrad. According to Turkish sources, Osman Pasha conquered the town in the 16th century, and it remained under the Turkish rule until the Congress of Berlin in 1878 when AustriaHungary takes over the administration of the entire Bosnia. With the arrival of Austro-Hungarians, Visegrad takes shape of an urban environment. They build a water supply system, introduced the land register, constructed a narrowgauge railroad and public buildings. After the First World War, Visegrad became a part of the Kingdom of Yugoslavia, within the borders of Bosnia and Herzegovina ... Visegrad Bridge on the Drina is the endowment of the Grand Vizier Mehmed-pasha Sokolović. He was one of the great Ottoman military leaders of Bosnian origin. He was born in the village of Sokolovići near Rudo in 1505 or 1506, as a child of Orthodox parents. At that time, there was a tradition known as Divširma, or "blood tax". Serbian children were forcibly abducted and taken to Turkey, where they would be converted to Islam and trained in their military schools to become the Janissaries, elite soldiers of the Ottoman Empire. Bajica Sokolovic was also abducted as a child from the environs of Visegrad and named Mehmed. Thanks to his skills, he would later become an officer of the Ottoman army, and at the peak of his powers he became the grand vizier, or a prime minister of the state by today's standards. At the height of his powers he ordered that a bridge be built in Visegrad on the Drina River and that it be unsurpassed by any other... 61 62 FULL TANK There are many ways to travel to FULL TANK FROM BELGRADE 247 KM FROM BUDAPEST 574 KM How long will it take you to get there FROM ZAGREB 457 KM FROM BUCHAREST 720 KM depends on where you come from... FROM SARAJEVO 112 KM FROM SOFIA 489 KM Visegrad and walk over the famous bridge. The idea was made public in late 2010, About Andrićgrad and in April 2011 Andrićgrad Ltd. was formed as a company based on a public - private partnership with the mission of building and later managing the complex. The construction began with a Andrićgrad complex was built in Viseg- formal ceremony held on 28 June 2012 rad after the vision of a famous film with the sounds of the opera "Carmina director Emir Kusturica, and is a kind Bridge on the Drina The bridge was built in the period from 1571 to 1577, by then probably the most famous Ottoman architect Kodja Mimar Sinan. It was built in the oriental style and is a masterpiece of that era. It has 11 arches with a slight rise towards the middle and a descending ramp on the left bank. Above the arches, over the entire length of the bridge, a molded crown spans with the bridge fence above it. The total length is 179.5 m, the height with the normal water level of the river is 15.40 meters and the width is 6.30 meters. The bridge was built of stone, travertine or tufa, which was brought from the Visegrad spa. Extensions are built above the sixth pillar on both sides of the bridge. On the access ramp on the left bank, there are three openings finished with broken arches. A sofa was built in the middle of the bridge designed for passers to rest, and a stone portal is built across the sofa. The centre of the bridge once had a house with a wooden gate and bridge guard, which is why this part of the bridge is called the Gate. Here are two slabs of white marble with verses of poet Nihadi in Arabic script, which tell the tale of the builder and the year of construction. Older, upper inscription was written in year 1571/1572: "On the Drina in Bosnia he built a magnificent bridge and pitched a string of arches on the river, on the water deep and loud. His predecessors could not build anything like that thus, on God’s order, the grand vizier BUDAPEST 574 KMwith did so, soFROM that his name is mentioned respect and gratitude, and he built a bridge FROM BUCHAREST 720 KM that has no equal in the world ... " FROM SOFIA 489 KM A record from 1577 reads the following: "His excellency, benefactor Mehmed Pasha, who loyally served three rulers as the grand vizier, constructed the highest wonderful endowment, may good Lord count that in his good deeds. In pure intentions, with his graceful sight, he built the large bridge over the Drina River. Its design is so beautiful, that one who sees it thinks it is a pearl in the water, and the heavenly sky is its shell! " Phoenix In its centuries of existence the bridge has suffered many misfortunes. The first recorded damage of the bridge was the destruction of one arch in the Middle Ages. The bridge underwent a repair in 1873, and in 1896 a large flood destroyed much of Visegrad, but the bridge remained almost intact, although the Drina reached record 14.6 m depth. Only the stone railing of the bridge was damaged. In 1914, two pillars were destroyed and arches that rest on them, and in 1943 four pillars with the surrounding arches were mined and blasted. In the period between the two world wars, the bridge was temporarily able to take traffic with the help of a metal construction. Detailed reconstruction of the bridge was carried out in the period from 1949 to 1952. The bridge is one of the most important national monument of Bosnia and Herzegovina, and in July 2007 it was entered in the UNESCO World Heritage List. Burana," performed by the Belgrade of historical reconstruction of the stone Philharmonic Orchestra. town with elements of different architectural eras and styles. It is a blend of Ottoman architecture, Byzantine period The legend of Stana and Ostoja with elements of the Moravian school, Renaissance and neoclassicism. Andrićgrad is a multi-functional space with tourist, cultural, educational, administrative and commercial buildings. Andrićgrad scientific institution - Institute of Ivo Andric should be noted in particular, but also the Academy of Fine Arts, the Renaissance theater with 300 seats, a multiplex cinema with three cinema theatres and the new municipal administration building. sance and other historical periods. In architectural terms, the city is a blend It was born from the idea of a stone medieval city, inspired by works and characters of Nobel prize laureate Ivo Andric. It is, in fact, that vision of Višegrad as it might have been had it not been bypassed by the Renais- “ Andrićgrad has originated from the idea of a medieval stone town inspired by the works and characters of the Nobel Prize winner Ivo Andrić. ” of different eras and styles that have taken turns through the history of this area: the Byzantine style, the Ottoman period, the Renaissance classicism. When walking through the main street promenade, visitors will be able to return to the past. "It practically merges two periods - the Renaissance fragments with the Ottoman period and the Byzantine Empire. At the entrance to the caravan serai, one encounters the Byzantine palace, and further one one sees what Austria could have built, but did not, just as the Ottoman Empire did not built what it was supposed to build. Finally, towards the main square, which is a kind of classicism, which was supposed to occur during the kingdom between the two world wars, a street will be Emir Kusturica, director built with elements of the Renaissance, which could have been made by Austria", said Emir Kusturica. The Bridge on the Drina was sponsored by Grand Vizier Mehmed Pasha Sokolovic, and built by Rade Neimar, who must have lived for hundreds of years to be able to build all that is beautiful and durable. However, the construction of the bridge was disrupted by the ship fairy. At night the Fairy destroyed what was built in the day. Then "something" spoke out of the water and advised Rade Neimar that, if he wanted to build a bridge, he ought to find two children, twins, brother and sister, Stana and Ostoja, and pour them in the concrete in the cetral piers of the bridge. He immediately began searching for such children and promised a reward to those who find and bring them to him. Vizier authorities found the twins in a remote village and took them from their mother by force. In an attempt not to be separated from her children, she ran after them stumbling and crying, insensitive to their curses and blows. So Rade Neimar built the children into the piers. In his repent, he left openings in the pillars through which the bereaved mother could breastfeed her sacrificed children. In memory of this sacrifice, for hundreds of years the mother's milk runs from the walls leaving an indelible mark on the rock. Short text of the legend from the novel "The Bridge on the Drina" 63 64 COVER STORY COVER STORY The Company has invested more than a billion RSD in social responsibility. NIS supports all projects transparently, most importantly with the participation of citizens in choosing the projects that best contribute to Serbia’s development 65 66 COVER STORY