Customer Success Story
Transcription
Customer Success Story
Customer Success Story Jonas Software Review helps Bockstael Construction Limited maximize the functionality of Jonas Enterprise. Company Profile Founded in 1912, Bockstael Construction Limited is a family-owned construction company serving institutional, commercial and industrial clients throughout the province of Manitoba. With annual revenue in the $80 million range, this growing company is on track to hit $120 million in revenue by 2015. “As I delved into it,” Bisson says, “I realized the software works quite well, but you need to first understand what it’s supposed to do.” He continues, “We were using Jonas for A/P, A/R and G/L but were not taking advantage of its operational components, such as Purchase Order and Job Cost. “From the outset, I knew that if we were going to make a switch, it had to be really worthwhile,” he states. “After investigation, I felt the functionality Based in Winnipeg, Bockstael has nearly 150 employees offering general contracting, construction offered by competing programs was inferior to what management and design-build services to customers Jonas had. People are already familiar with Jonas, and a total conversion was too resource-intensive for including hospitals, schools, office and retail spaces, public gathering spaces, theatres, light industrial and us. We would have gained nothing by buying a new system.” manufacturing plants. “For more than 100 years, we’ve built our reputation on positive word of mouth,” says Rémi Bisson, CFO, Bockstael Construction, who has been with the company for two years. “Our customers trust us.” Business Challenge To keep growth firmly on that upward trajectory, Bockstael asked Bisson to guide the company through a review and assessment of Jonas Construction Software, their long-time construction accounting software. At the time, Bisson estimates they were using “just about 10% of its functionality.” Options included staying with Jonas, or migrating to a new solution such as Maxwell or Viewpoint. At many companies, user training is not revisited after the initial purchase. As a result, the software is often greatly underutilized. For example, licensed users at Bockstael believed the Jonas Purchase Order and Job Cost modules cash flow system simply didn’t work. Jonas Software Review Bockstael decided it was time to book a Jonas Software Review. In just four days, Jonas trainer Gary Nowak was able to demonstrate the true power and potential of Jonas Construction Software to Bockstael. In addition, Bockstael had been limited in their ability to extract information from more than one module simultaneously. They only knew how to build reports from either A/R or A/P. Now, they can combine information into one report from any number of modules across the company. Investment in the Future Bisson believes that the Jonas Software Review was “definitely a worthwhile investment. We are finally getting up to speed on knowing what Jonas is capable of.” That knowledge will be further enhanced by a return engagement with the Jonas trainer in Project Views was another underutilized feature. Now, November. from one centralized screen, users can easily drill into different aspects of any job such as purchasing, “Change is always difficult, because you’re asking collections or billing details. people to step out of their comfort zone,” he adds. “However, the more things make sense, the more you Improved Productivity want to learn – and that’s where we’re heading. I’m pushing for better use of technology at Bockstael.” “We weren’t using the majority of what was already available,” Bisson admits. “By investing in the Software He adds, “Jonas is a big tool that offers a lot of Review, I can now generate the reports I need, saving functionality. The more you understand about the whole package, the more it benefits your company.” time and improving productivity”. Thanks to the training, Bockstael is now aware of the tremendous value of managing the job from start to finish through the Project Management system. “Before the Jonas Software Review, Bockstael was using about 10 percent of Jonas and compensating for that by doing manual reports,” Bisson reports. “We just didn’t understand the full functionality and what the software was capable of doing.” Since the Review, Bockstael has increased the number of licensed users from five to seven. They have also recently added the Data Mart and Digio which improves their ability to generate reports and maintain documents in electronic format. “By investing in the Software Review, I can now generate the reports I need, saving time and improving productivity. “ Jonas Construction Software www.jonas-construction.com Email: [email protected] Tel: 1.888.789.9073