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to volunteer and take action that builds vibrant
and prosperous communities.
Annual
Report
2011-2012
Dear Friends,
A Message from our
Board President
During the past year, HOSC
has successfully navigated an
organizational transformation to
become a “service enterprise.” The
restructure has included a name
change, new database system, several
new programs, and a closer alignment
with the visions and resources of
national organizations including Points of Light/
HandsOn Network, the Corporation for National
and Community Service’s RSVP, AmeriCorps
VISTA, and the United Way’s 2020 initiatives.
This annual report is a reflection of
increased collaboration with community partners
and aggressive programming and successful
outcomes. The Board and staff thank all the
community partners, local and national funders,
and supporters who have invested time and
HOSC expanded the availability of volunteer
program management and organizational capacity resources in the tremendous potential for HOSC
to engage more volunteers and help more local
building services to our region and facilitated
agencies. I encourage you to join us, again, in
significant impact to our own organization and
our efforts to find local solutions to critical issues.
others who have chosen to strategically leverage
Through volunteerism we can find new ways
pro bono and traditional volunteers within their
to make limited time and funding resources go
operations. HOSC’s staff, AmeriCorps VISTA
further for more nonprofit organizations, schools,
members, and skills-based volunteers have
demonstrated, through our own signature Strategic and foundations in our region. Help us identify
Action for Volunteer Engagement (SAVE) program, community organizations that could benefit
from strategic volunteer management support.
that strategic volunteer management will make
Together, we can all — Be the Change!
staff time and funding dollars go further. In 2011,
verified volunteer placements in the Chicago
Tom Gaynor
area were valued at over $4.9 million dollars
Board President
which translates to a 12:1 ROI for our funders and
supporters.
HOSC Board of Directors
HOSC has directly facilitated opportunities for
skills-based volunteers, local youth, seniors and
emergency response professionals to help initiate
new community based programs for schools and
nonprofits. HOSC helped hundreds of nonprofit
staff members build technical skills through
training and provided pro bono consulting services
for meaningful group projects. Based on HOSC’s
HOSC Staff
2
success, next year’s income is budgeted
to increase by 64%. Our program goals will
support over 400 nonprofit organizations
during the next fiscal year with technical
training and capacity building services.
We will need community based support
for helping these important organizations
expand their volunteer programs.
2011-2012 AmeriCorps VISTAs
Programs:
• Connections
• Paint-A-Thon
Between July 2011 and June 2012 HOSC . . .
• Facilitated community engagement for 9,620
volunteers with agency and school partners
generating 200,000 hours of service valued at over
$4.9M.
• Managed 12 business partnerships and
facilitated over 100 projects to support community
needs with company resources and employee time
and talents.
• Managed 885 RSVP volunteers who donated
110,691 hours of service to mentor youth, tutor
adult language learners, train for disaster
assistance, and help seniors remain independent
at a value of over $2.5M in services to the
community.
• Linked 44 volunteers with 22 schools and
provided 2,776 hours of reading support for limited
English proficiency students in the northwestern
suburbs.
• Provided 100+ professional volunteer
management or technical trainings that reached
over 1,000 nonprofit staff and employee volunteer
leaders valued at over $150,000 to expand
engagement and support nonprofits.
• Coordinated 400 volunteers in September 2011
(including 83 students) for the 24th Community
Paint-A-Thon to paint 16 homes to benefit low
income or disabled owners at a value greater than
$109,000 to local communities.
• Recruited 902 volunteers (including 548 students)
to participate in October Make A Difference Day
projects.
• Placed 453 volunteers (including 78 students)
in December Holiday Community Support
opportunities.
• Provided 154 volunteers and 915 hours to support
staff and to role play during the August Harper
College “first responder” exercise in which 15
communities participated.
• Partnered with the Illinois Citizen Corp to assist
recruiting and managing 239 volunteers who
donated 2,000 hours during the October Illinois
Prairie State CERT Challenge.
2011-12 HOSC At a Glance
• RSVP – Lead with Experience • Professional
Development Training
• Corporate Managed Projects
• Schools & Youth
• Strategic Action for Volunteer
Engagement (SAVE)
• Court Appointed Service
Elective (CASE)
• Emergency Preparedness
• Recruited 80 Volunteers Leaders to provide
4 twenty hour Citizen Emergency Response
trainings, organize exercises, and serve on
Emergency Preparedness committees.
• Inspired 2,407 students to volunteer with partner
nonprofit organizations.
• Recruited 74 Skill Based Volunteers who
provided more than $138,000 in professional
planning services to support 20 projects.
3
Program Highlights
Across the nation, volunteerism has increased to the highest levels in the past five years. HandsOn
Suburban Chicago is supporting this trend by expanding service opportunities, community
engagement, and nonprofit capacity building services in the Chicago area. HOSC completed a full
fiscal year using a new volunteer action center name, embracing the HandsOn brand as an affiliate,
and concentrating the organization’s limited resources. HOSC focused on programs which addressed
critical community needs, supported education, and built the capacity of programs that help
students and families most impacted by the economy become self-sufficient. Through cross sector
collaboration with schools, corporations, local chambers, government agencies, nonprofits, higher
education and professional associations, HOSC has leveraged millions of dollars worth of strategic
skills-based and traditional volunteer services, allowing community program dollars and nonprofit
staff time to go further. HOSC supported or managed many successful Community, Schools & Youth,
and Nonprofit Capacity Building programs. A few programs are highlighted below.
4
Community
Schools & Youth
The United Way of Northwest Suburban Chicago
and HOSC worked closely with Zurich’s Community
Investment Team to help celebrate Zurich in North
America’s 100 year anniversary through the 100
Ways employee community engagement initiative
launched in January 2012. Over 500 projects were
completed by ZurichNA employees based in
Schaumburg, Chicago and throughout the United
States and Canada. Employee teams helped build
homes, mentored students, provided support for
food pantries and homeless shelters, prepared and
responded to emergencies, started community
gardens, addressed health issues and
supported hundreds of nonprofits and
education programs.
Funded through a Program of National Significance
grant from the Corporation for National and
Community Service’s RSVP program, HOSC was able
to adapt the successful SAVE consulting model to
support the expansion of community engagement,
volunteer leaders and skills-based volunteering
aimed at increasing student achievement through
after school programs and build the capacity of
agencies which support students and their families.
HOSC and Wheeling Community Consolidated
School District 21 administrators presented the
successful program model for developing and
sustaining after school programs for middle school
students at the National Conference for
Volunteering and Service in Chicago in
June 2012.
HOSC addressed the issue
of hunger by providing
Strategic Action for Volunteer
Engagement (SAVE)
consulting services to help
redesign and expand the
Wheeling Township Food
Pantry to maximize space
and volunteer resources. The
expertise of pro bono volunteers
from the Executive Networking Group
of Chicago (ENG) was tapped to provide
project planning support, architectural drawings,
and retail food management expertise to redesign
a pantry space. Current clients are able to enjoy
a more “personalized” shopping experience and
increased healthy food options for their families.
The pantry reopened in April 2012 and the number of
residents served each week has tripled.
HOSC partnered with skills-based
volunteers, 69 students, families,
residents and local businesses to
create an environmentally friendly
and sustainable school garden for
a local middle school in April 2012.
In May 2012, HOSC was selected to
work with generationOn, the national
youth division of the Points of Light
Institute, to host a boot camp to help local
nonprofits better understand how to engage youth,
ages 5-18, in meaningful service opportunities.
Representatives from 18 nonprofits and school
districts participated. The program will be expanded
over a three year period with a goal of engaging
more youth and families in service.
Continued on Page 5
Continued from Page 4
Capacity Building
HOSC’s SAVE consulting process and customized
program services provided additional nonprofit
capacity building support and training for over 200
nonprofit leaders and employee volunteer team
leaders across the nation interested in starting
or expanding local volunteer, skills-based or
collaborative community engagement programs.
2012 Impact Awards
Each year, HOSC recognizes
area volunteers with an
annual volunteer impact
awards program. HOSC
invited members of the
community and local
nonprofit organizations to
nominate members, friends, and neighbors who volunteer.
The selection committee, along with HOSC board, staff,
and volunteer representatives, recognized people from the
community at the 2012 Impact Awards Reception in May.
Event Highlights
HandsOn Tech Chicago (HOTC) began as a result of a
national partnership with the Corporation for National
and Community Service, AmeriCorps VISTA, HandsOn
Network and Google. HOSC was selected to host
three HandsOn Tech VISTA members focused on
building nonprofit capacity through the effective use
of new technology in Chicago’s metropolitan area
with support from Google’s Chicago office. HOTC
facilitated free workshops, training, and webinars
to over 600 nonprofit staff and community with the
support of Google, other technology companies, and
connector organizations. Thirty-three organizations
were selected to receive project management
support from skills-based volunteers who facilitated
technical assessments for the organization and
identified and initiated projects which addressed
technical
challenges. Many
HOTC projects
focused on
implementing
or leveraging
free cloud-based
applications for
nonprofits, like Google
Apps, Dropbox, and
Salesforce. The applications were
also popular training topics.
AWARDS & RECIPIENTS
Emerging Leader Award:
Sylwia Dutka, Kenneth Young
Resale Shop Environmental Impact Award:
Alan Kalmar, R3 Environmental
Management, Inc.
Honorable Mention Recipients
Lead with Experience Award:
Doreen Apgar, WINGS
Business 2 Community Award:
Zurich in North America
Marki Kaim, Almost Home Foundation
Community Champion Award: Wendy Copeland, The Bridge
Youth & Family Services
Volunteer Program of the Year:
Clearbrook
Isha Jog, D.A.R.E. America and
Holiday Heroes
Bonita Osbourne, Lutheran Social
Services of Illinois
Assurance, Schaumburg, Shelter, Inc
5
Income
Total
Percentage
Federal Government
161,922
36.8%
Corporation70,50016.0%
Program Fees
50,424
11.5%
Foundation 48,50011.0%
Inkind Donations
46,561
10.6%
State/Local Government
38,602
8.8%
Individual/Civic13,699
3.1%
Other*
9,5842.2%
Financial Position
Total
$439,793100%
*Other includes AmeriCorps Alum Chicago and other Fiscal agent funds
Functional Expense
Program
Salaries
Travel
Supplies & Office
Contractual Services
Volunteer Supplies
196,396 34,917231,313
4,809 3115,120
72,005
4,055
76,061
85,533
1,957
87,489
7,055
0
7,055
Total before Depreciation
Depreciation
365,799
41,239
407,038
365 86451
Total Expense
Management
& Fundraising
$366,164
$41,325
Carry Over of Program Funds
$407,489
$32,304
Expenses FY 2011-12
Salaries and Related Expenses 48%
Travel 1%
Supplies & Office Expenses 18%
Contractual 21%
Volunteer Expenses/Supplies 2%
Depreciation Expense <1%
Management & Fundraising 10.1%
The 2011-12 audit is available upon request.
6
Total
In proud partnership with these fine organizations, we are building stronger communities
East Maine School District 63 (2 schools)
Elk Grove Township
Emeritus
Escorted Transportation Services/NW
Friedman Place
Forest Preserve District of Cook County
Friendship Village
GiGi’s Playhouse
Greater Wheeling Area Youth Outreach
Grove National Historic Landmark, The
Habitat for Humanity –
Northern Fox Valley
Hanover Township Senior Center
Heartland Blood Centers
Heartland Hospice
HIAS Chicago
Holy Family Medical Center
Hospice & Palliative Care of
Northeastern Illinois
Illinois Guardianship & Advocacy
Commission
Illinois Holocaust Museum &
Education Center
Journeys from PADS to HOPE
Junior Achievement of Chicago
Kenneth Young Center
Keystone Foundation, The
Kohl Children’s Museum
Lambs Farm
Legal Assistance Foundation of
Metro Chicago
LifeSource Chicagoland’s Blood Center
Little City Foundation
Living Faith Economic Empowerment
Center
Lutheran Home & Services
Lutheran Social Services
Marklund Wood Dale Resale Shop
Maryville Academy
Mitchell Museum of the American Indian
Mount Prospect School District 57
(2 schools)
Northeast DuPage Recreation Association
Northwest CASA
Northwest Special Recreation
Association
Northwest Suburban Special Education
Organization
Oakton Community College VITA Program
Odyssey Healthcare, Inc.
Palatine Township
Palatine Township Senior Citizen’s
Council
Passages Hospice
PEMA Citizen Corps Council
PHD Counseling Center
Prospect Heights School District 23
(1 school)
Rainbow Hospice and Palliative Care
Rebuilding Together NW Suburbs
Resources for Community Living
River Trails School District 26 (4 schools)
Saint Matthew Center for Health
Salvation Army Evanston, The
Schaumburg Park District
Schaumburg Sunrise Senior
Living Facility
Schaumburg Township Disabled &
Senior Services
Schaumburg Township Teen Center
(Vogelei)
School District U-46 (7 schools)
Sheila Ray Adult Center
Shelter, Inc. & Shelter Resale Shop
Social Security Administration (3 offices)
Sparrow’s Nest Resale Shop, Palatine
Special Olympics Illinois – Area 18
Spring Valley Nature Sanctuary
SuperSibs!
Ten Thousand Villages
Township High School Dist 214
(8 schools)
Travelers Aid Chicago
Vital Bridges
Warm Blankets Orphan International
Wayne Township Senior Center
Wellness Place
Wheeling Pavilion Senior Center
Wheeling Township
WINGS Program, Inc. & WINGS
Resale Shops
Community Partners
AARP Driver Safety Program
Addolorata Villa
Adventist Glen Oaks Hospital
Advocate Lutheran General Hospital
Alden Poplar Creek Rehab & Healthcare
Alexander Graham Bell Montessori
School
Alexian Brothers Medical Center
Alzheimer’s Association Greater
Illinois Chapter
American Red Cross
Arlington Heights Memorial Library
Arlington Heights Park District
Arlington Heights Senior Center
Autism Society of Illinois
Avenues to Independence
Barrington Area Council on Aging
Barrington 220 Community Unit
School District
Bridge Youth & Family Services, The
Catholic Charities Community
Development Lunch N’ More
Catholic Charities NW Senior Services
CEDA/Neighbors at Work
CEDA Northwest Head Start (2)
CEDA Northwest Self-Help Center
Center of Concern
Children’s Home & Aid Society
Clearbrook & Clearbrook Resale Shops
Community Consolidated School
District 21 (13 schools)
Community Consolidated School
District 25 (2 schools)
Community Consolidated School
District 54 (5 schools)
Community Consolidated School
District 62 (12 schools)
& Administration
Community Nutrition Network
Connections for the Homeless
Cook County Sheriff’s Police Dept.
Countryside Association
Des Plaines, City of
Des Plaines Frisbee Senior Center
District 214 Community Education
(4 programs)
DuPage Homeownership Center
7
Staff
Joint CEOs
Mary Fitzgibbons
Executive Director
&
Chris Smith
Chief Operating Officer
Sarah Maple
Financial Administrator/Office Manager
Annette Sommer
Program Director
Linda McLaughlin
RSVP Program Manager
Patty Neuswanger
Schools and Youth Manager
Linda Trilling
Disaster Services Coordinator
Kathleen Kerman
CASE Program Coordinator
Internal and Leadership
Volunteers
Linda Alesi
Cynthia Andersen
Juliet Bergner
Jim Biel
Patti Chaplinski
Patrick Charles
Gail Cohen
Antoine
Colonnadistria
Keith Drzal
Janel Eaton
Peter Feehan
Grace Fiebig
Carole Goin
Fred Gold
Sherri Hynes
Chuck Jamieson
Rosemarie Janus
Laura Lazarczyk
Al Lee
Ella Liberman
Susan Litka
Jean Merzon
Jim Milkowski
Mike J Murphy
Lyn Neuhengen
Jennifer Nowacki
Laura Phillips
Denise Pucel
Cathy-Ann Romero
Nicholas Rossi
Demetrius Rush
Jean Russell
Barb Sabaj
Jean Serpico
Michaele Skowron
Bob Smith
Nanette Sowa
Jean Strybel
Pam Waits
Virginia Waldron
Eleanor Walters
Karen Wernecke
Richard Westgard
Brett Woods
JULY 2011- JUNE 2012
Special thanks to all our volunteers, corporate
and community supporters.
Corporate
Altria Group. Inc
Google
Baxter International Inc.
Motorola Solutions
Foundation
Chevron
Ronald
McDonald
Daily Herald
House
Charities,
Inc
Genworth Foundation
ZurichNA
Community
Supporters
Americorp Alum
Blowitz-Ridgeway
Foundation
Buffalo Grove High
School
City of Des Plaines
Community Consolidated
School District 21
Corporation for National
& Community Service
DeVry University
Elk Grove Township
Executive Network
Group of Greater
Chicago
Giving DuPage
HandsOn Network
Illinois Department on
Aging
Northwestern University
Chapter of Students
Consulting for Nonprofit
Organizations
Palatine Township
Papa John’s Pizza
Pierce Foundation –
Heidi Massey
Points of Light InstitutegenerationOn
Retirement Research
Foundation
Schaumburg Business
Association Expo
Schaumburg Township
Serve Illinois
Stevenson High School
Township High School
District 214
United Way of
Metropolitan Chicago
Wheeling High School
Wheeling Township
Whole Foods
AmeriCorps VISTAs
Catherine Krasner
Peter Anderson
Emily Mihalcean
Michael DesJardins
Anthony Hoell
Lindsay Parkinson
Lisa Horn
Stephany Ross
Sirisha Yadlapati
Board of Directors
Tom Gaynor
President
Kevin O’Connell
Vice-President
Arnold D’Angelo
Secretary
Gregg Menzies
Treasurer
Mike Burns
David Carbon
Ravi Deva
Rick Johnson
Karen D. Michalski
Jeff Murtaugh
Vish Rathnasabapathy
Annette Robbins
Paula Saban
Sheila Schwartz
David Stannard
Jean Stone
Debbie Zelinski
In Kind Training
Support
Chetwyn Rodgers Faith
Memorial Church
Evanston Public Library
Google
Harper College
Knowledge Hookup
The Cara Program
One IMS
Township High School
District 214
United Way of Metropolitan
Chicago
ZurichNA Corporate Law
Department