MDU Technology Providers - Broadband Communities Magazine
Transcription
MDU Technology Providers - Broadband Communities Magazine
Broadband Communities recognizes 100 outstanding providers that MDU property owners rely on to provide technology amenities to their residents. A BBC Staff Report I n this issue focusing on multipledwelling-unit (MDU) technology, Broadband Communities presents the first Top 100 list dedicated to companies that serve the MDU market. Though this magazine devotes much of its coverage to fiber to the home and believes FTTH is the end game for both multifamily and single-family broadband, FTTH is clearly not the only important technology trend in MDUs today. Property owners follow a variety of paths as they scramble to keep up with residents’ insatiable demands for bandwidth, convenience and mobility. The demographics of MDU communities, their construction, their existing infrastructure and many other factors influence owners’ choices and timelines for technology upgrades. Accordingly, this list is more technology-neutral than the FTTH Top 100 list. A property owner whose most urgent priority is improving indoor cellular coverage, getting satellite dishes off balconies or adding more high-definition stations to a TV channel lineup can find resources here. However, multifamily technology is so varied that, inevitably, the list could not address it all. We focused on technologies that make properties more attractive to residents, omitting solutions 40 designed solely to improve owners’ operational efficiency, such as lease management systems, property management systems and asset management systems. Included on the list are companies that do one or more of the following: • Sell video, Internet, telephone and related services to residents of multifamily properties, either individually or in bulk, through agreements with property owners • Design, build or manage broadband networks in multifamily properties on behalf of property owners or service providers • Offer expertise to property owners or service providers about the legal, financial and marketing aspects of delivering broadband • Provide equipment for wired broadband networks • Provide equipment for video headends and video distribution • Provide equipment for wireless broadband (either cellular or Wi-Fi) • Provide back-office software or services for subscriber management, customer care, billing and related functions • Offer solutions for MDU technology amenities beyond the triple play. Some of these companies sell products and services directly to property owners, and others sell products and services to their providers, such as private cable operators. However, whether property owners deal directly or indirectly with these companies, they all provide solutions that property owners should be aware of. Criteria and Selection Process To select the Top 100 MDU technology providers, Broadband Communities relied on a panel of industry experts that included property owners, consultants and analysts. However, because experts don’t always agree and because changes were taking place in the industry as this feature was researched and prepared, the magazine’s editors made the final selections. In addition to operating in the U.S. market, criteria included the following: • Provision of products or services that help property owners create technology amenities to attract and retain residents. The technology amenities that attract and retain residents vary depending on the residents to be attracted and retained. Some demographics are looking for blazing Internet speeds, over-the-top video solutions and ubiquitous wireless coverage; others are more impressed | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers MDU TOP 100 AT A GLANCE Alphabetical List and Summary Information. . . . . . . . . . . . . . . . . . . . . . . . | 42 Service Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 44 Design/Engineering/Installation/Service Management. . . . . . . . . . . . . | 46 Other Consulting/Contract Negotiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 48 Equipment – Wired Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 50 Equipment – Video Headend, Video Distribution and Related. . . . . . | 54 Equipment – Wireless Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 56 Back-Office Software and Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 58 Broadband Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 60 Companies to Watch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 61 by “green” solutions; still others want specialized channel lineups or the option of health-monitoring solutions. Of the companies on this list, some offer services targeted to a specific niche, and others offer flexible solu- tions that can be tailored to the needs of a particular community. • A history of innovation and success ful deployments. Companies on the list may have been recommended by advisory panel members based on firsthand knowledge or may have been subjects of case studies in this magazine or elsewhere. • Identification of MDUs as a target market. Many technology solutions are frequently used in MDUs but are not specifically marketed to or for them. For example, cable set-top boxes are found throughout MDUs everywhere, but they cannot be specifically classified as MDU products. Though only a minority of the companies on this list focus entirely on the MDU market, for the most part they have sales divisions or specialized offerings that address this market and understand its needs. To nominate your company or a technology partner for next year’s list, write to [email protected]. 12 CHANNELS - ONE OUTPUT! VTM-12 Save Time Modulator/Combiner System Save Space Save Money www. viewteq.com Phone: 954-351-1121 1020 NW 6th Street, Suite A, Deerfield Beach, FL 33442 Fax: 954-351-6977 October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 41 MDU Technology Providers Top 100 MDU Technology Providers for 2012 3M Company/Communication Markets Division Access Media 3 ADTRAN Advanced Media Technologies Advanced Multimedia AFL Airwave Networks Alcatel-Lucent Allied Telesis Arris AT&T, AT&T Connected Communities ATX Networks Aurora Networks Axell Wireless Bandwidth Consulting Blonder Tongue Laboratories Blue Top Communications Bright House Networks Broadband Planning Cablevision Systems Corporation Calix Campus Technologies Campus Televideo Carl Kandutsch Law Office Cautela Solutions CenturyLink, CenturyLink MDU Solutions Charles Industries Charter Communications Cielo Systems Clearfield Comcast Corporation CommScope Control4 Corning, Corning Cable Systems Cox Communications Davis, Craig & Taylor DirecPath DIRECTV DISH Network Display Systems International EnGenius Technologies eVgo Foxcom Gray Robinson Graybar Great Lakes Data Systems Healthsense Hotwire Communications Hubacher & Ames IBBS InfiniSys Electronic Architects 42 Ingersoll-Rand Inspire WiFi KABA Korcett Holdings Legrand Leviton Manufacturing Mac-Gray Mesh Networks Mobilitie Momentum Telecom Multiband Multicom Multilink National Wi-Fi North American Cable Equipment NorthStar Telesolutions OFS Pace International Pavlov Media PDI-SAT Pico Digital Power & Tel Quanta Services RCN Corp RealPage RealtyCom Partners Ruckus Wireless SeniorTV SpeedCast Connect Spot On Networks Suddenlink Communications Sumitomo Electric Lightwave Suttle TDS Telecommunications TE Connectivity The Broadband Group Time Warner Cable/TWC Community Solutions Toner Cable Ubiquiti Verizon Communications, Verizon Enhanced Communities ViewTEQ Walker and Associates Wi-Ex Wilson Electronics Windstream Communications WOW! ZCorum ZeeVee Zhone Technologies | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers 3M Company/Communication Markets Division www.3M.com/telecom Alcatel-Lucent www.alcatel-lucent.com 3M specializes in fast and easy connectivity for in-building fiber, copper and coax networks – everything from building entrance terminals to frames to pathways and connectors. Alcatel-Lucent is a worldwide leader in wired and wireless broadband access equipment, IPTV and IP video solutions, connectivity hardware and other categories of communications equipment. Access Media 3 www.am3inc.com This private cable operator offers bulk DIRECTV programming, wired and wireless Internet and voice services in the Midwest and Southeast. The company has grown rapidly through acquisitions and organic growth based on a strategy of combining economies of scale with customization flexibility. ADTRAN www.adtran.com Allied Telesis www.alliedtelesis.com Allied Telesis offers solutions for service provider and enterprise networks that include IP/Ethernet-based core, access and customer-premises products as well as technology to support IPTV and over-the-top video applications. Arris www.arrisi.com ADTRAN is a supplier of IP/Ethernet-based products that are used throughout the global communications infrastructure, both wireline and wireless. Advanced Media Technologies www.amt.com AMT is a value-added reseller with a complete line of FTTH, IPTV and CATV products. It specializes in prebuilt headends that range from small DSS systems to fully digital, highdefinition headends. Advanced Multimedia [email protected] Advanced Multimedia provides consulting services to MDU developers, owners and managers. Services include negotiating agreements with service providers to improve video, data and telephone revenue. AFL www.AFLglobal.com AFL manufactures and distributes a wide range of network equipment; plans, designs, implements and maintains communications networks for MDU and master-planned communities and a variety of service providers; and serves as a master system operator for DIRECTV. Airwave Networks www.airwave-networks.com Airwave is a private cable operator that specializes in student housing. It serves more than 45,000 student housing beds in 29 states with video, wired and wireless Internet, phone and surveillance. Arris supplies broadband tools and platforms to deliver reliable telephony, demand-driven video, next-generation advertising and high-speed data services. AT&T, AT&T Connected Communities www.att.com/communities AT&T Connected Communities is the division of AT&T that works with builders, developers, real estate investment trusts, multifamily owners and managers and homeowner associations to provide high-speed Internet, voice, video and home automation services. ATX Networks www.atxnetworks.com ATX Networks is a supplier of products that enable cable TV operators to support digital TV transition, video on demand, digital voice, high-speed data and digital video solutions. Aurora Networks www.aurora.com Aurora is an access equipment supplier that specializes in helping operators evolve to support next-generation services. Traditionally focused on cable operators, Aurora broadened its portfolio with the recent acquisition of the Trident7 FTTH line from Enablence. Axell Wireless www.axellwireless.com Axell supplies distributed antenna systems (DAS) and wireless coverage products for cellular and public-safety applications. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 43 MDU Technology Providers Service Providers Service providers sell voice, video and Internet services (or some combination of these) to residents of MDU properties, either individually or as bulk services. Service delivery may be based on cable, satellite, telephone, fiber optic or wireless networks or some combination. Featured products and services listed in this category are above and beyond basic residential voice, video and Internet offerings. Company Featured Products/Services Recent News Access Media 3 Dedicated customer relationship manager as a single point of contact for property managers and building owners; centralized call center for residents. Access Media 3 executes an asset purchase agreement with MDU Communications Inc., expanding its market share in Florida, Illinois and Georgia. It is gaining more than 3,100 subscribers with an anticipated transfer of an additional 4,800 subscribers by the end of 2012. AFL As a DIRECTV system operator, AFL helps property owners offer triple-play services as a showcase amenity. Airwave Networks Customizable video services, camera surveillance and access control systems, on-site technicians. AT&T Connected Communities Multiroom DVR; TV Everywhere services; Wi-Fi in common areas; home technology installation and remote support for resident devices. AT&T will offer U-verse services over an FTTP network to the residents of Sudberry Properties’ Civita, a large master-planned, mixed-use community in San Diego. Blue Top Communications Bright House Networks Custom entertainment and communications packages; construction project manager and account manager; common-area Wi-Fi; community and gate access channels. Cablevision Systems Corporation TV Everywhere services; Quick View customized channel guide. Campus Technologies 100 Mbps to the bed Internet access with no limits, device registration or bandwidth throttling (available only in some student housing communities). Campus Televideo Customized and flexible channel lineups; bulk billing based on occupied units rather than total units. CenturyLink, CenturyLink MDU Solutions Fiber Lit technology, tailored solutions, managed security services, Wi-Fi in units and common areas. Charter Communications Cloud Drive automatic backup and storage; TV Everywhere services. Comcast Corporation TV Everywhere services; DVR manager; TV apps; whole-home DVR and whole-home video on demand; HD video calling on TV via Skype; total home security and home control solution. In the northeastern region, Comcast launches Extreme 305 service and the new Xfinity Wireless Gateway to deliver 305 Mbps/65 Mbps Internet speeds and 155 Mbps Wi-Fi. Cox Communications Customized solutions tailored to specific communities and their budgets; fast decision making because each local market operates as a separate business unit. Cox Communications offers home security services that feature intrusion monitoring, remote access via a secure online site or smartphone app, email and text alerts, safety sensors, video monitoring and control of home functions such as lighting and temperature. DirecPath Dedicated account managers and technicians; dish removal campaigns; common-area wireless; whole-property audiovisual amenities; security and access control systems. 44 Cablevision subsidiary OMGFAST launches wireless Internet and phone services in South Florida using MVDDS technology. CenturyLink launches TV Everywhere with HBO GO and MAX GO; introduces Internet apps on TV that include weather, sports and Facebook. | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Company Featured Products/Services Recent News DIRECTV Whole-home DVR; TV Everywhere services; media share from PC to TV; bulk service options. DIRECTV offers live programming through its own iPad App, live streamed inside or outside customers’ homes. Smartphone apps will follow this fall. DISH Network Whole-home DVR; TV Everywhere services; Blockbuster @Home library; bulk service options. DISH Launches dishNET Broadband, bringing next-generation satellite-based Internet to rural areas. Hotwire Communications Data speeds to 100 Mbps over fiber optic networks; IP security and surveillance systems; TV solutions tailored for the community. Hotwire wins bids to become the provider for a large number of communities left without service providers after Connexion and its affiliated companies filed for bankruptcy. Multiband TV Everywhere services; common-area wireless solutions; bulk service offerings. Multiband enters into an agreement to acquire private cable operator MDU Communications. Pavlov Media Pavlov’s Tesseractiv solution hosts the Web’s most popular content and delivers it to end users at transport speeds up to 1 Gbps. Pavlov Media announces that its new Pavlov Connect 3.0 integrated provisioning and billing platform has cut support inquiries by more than 45 percent on upgraded sites. RCN Corp Internet speeds up to 75 Mbps; whole-home DVR; TV Everywhere services. Customers subscribing to RCN’s Internet service in the Philadelphia area are upgraded to 40 Mbps as a standard minimum. SeniorTV Community channel for resident messaging; accessibility hardware such as hospital-grade TVs, remotes and iPad mounts; customized therapy programming for memory loss. SpeedCast Connect Bulk service options; common-area wireless; services tailored to individual communities. Spot On Networks UserSafe technology ensures that no user can view or access another user’s Wi-Fi–enabled device; Smart Building technology enables energy management and building automation and control. Spot On Networks launches WiFiPlus+, which combines managed, monitored Wi-Fi networks with wireless energy management, building automation and security monitoring, allowing multifamily, hospitality and commercial building owners to implement energy management and controls without the expense of wiring. Suddenlink Communications Wireless home networking; whole-home DVR; home security services; TV Everywhere services. Suddenlink offers TV Everywhere as part of bulk services in student housing communities. TDS Telecommunications TV Everywhere services. Time Warner Cable/TWC Community Solutions Whole-home DVR; TV Everywhere services; SignatureHome premium services. Time Warner Cable and Viacom partner to provide TV Everywhere, bringing live TV to computers, iOS and Android devices in customers’ homes and on-demand content available via the Web from anywhere. Verizon Communications, Verizon Enhanced Communities Fiber optic services that include Internet access at speeds up to 300 Mbps/65 Mbps; wholehome DVR; Verizon Concierge, a community management platform; and home monitoring and control. Verizon announces FiOS Quantum Internet tiers with download/upload speeds of 50/25, 75/35, 150/65 and 300/65 Mbps and increased flexibility for consumers to order personalized bundles. Windstream Communications Online backup service; over-the-top, Rokubased video service. Windstream announces Merge, a high-speed Internet and streaming entertainment service that allows high-speed access to Internet programming directly to a TV. WOW! Whole-home DVR; wireless access to PC-based content on the TV. WOW! Internet, Cable and Phone introduces Ultra TV, a next-generation multiservices platform that includes a whole-home HD DVR and Emmy award–winning Smart Menu. National Wi-Fi October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 45 MDU Technology Providers Design, Engineering, Installation and Service Management These companies perform many of the same functions in MDUs that service providers perform (some of them are service providers in other MDUs), but they contract with MDU property owners or with service providers rather than dealing directly with customers. Company Featured Products or Services Advanced Media Technologies Assistance with standardizing and refreshing technologies, upgrading service offerings, re-engineering facilities, and designing and launching new systems for CATV, IPTV, SMATV or hybrid video systems. AFL Design and installation of structured cabling; design, installation and maintenance of inbuilding distributed antenna systems; FTTH cost modeling and bill-of-materials creation; integration of FTTH electronics, video solutions and passive infrastructure. Broadband Planning Construction management; design specifications for outlet placement, distribution systems routing, equipment room location and conduit placement. Campus Technologies Low-voltage specification and design; network design and implementation; technology due diligence and site survey; network operations, monitoring, management and troubleshooting; help desk; wireless overlay; rescue and rehab of problem Internet infrastructure and services at student housing properties. Cautela Solutions Fiber splicing; design and implementation of wired and wireless networks and structured cabling systems; network installation, testing, and maintenance. Cielo Systems Needs evaluation; site surveys; path analysis; financial analysis; RF interference; network design and management. InfiniSys Electronic Architects Plans for building communications rooms; scope of work for installation of cabling infrastructure; layout of design for equipment, cabling and connection panels; technology designs for common areas, integrated access control systems, Wi-Fi hotspots, propertywide wireless networks, cellular network boosters and distributed antenna systems. InfiniSys Electronic Architects introduces the NetworkedCottage system, featuring a fiberbased system for each cottage along with in-home networks, Wi-Fi access, access control, security systems and more. Inspire WiFi Installation of wireless networks throughout public spaces and common areas of multifamily communities; assistance in marketing to and connecting residents; technical support; monitoring and maintenance. Reside Living expands its WiFi Program, powered by Inspire WiFi, with the addition of Wi-Fi to two new Chicago properties, Reside on Irving Park and Reside on Irving Courts. Korcett Holdings Network design, engineering and operation; bandwidth management; technical support. Mobilitie Financing, design, building, operation and Mobilitie provides 4G wireless coverage to management of in-building distributed antenna both the Republican and Democratic National systems, including provision of state-of-the-art Conventions. technology and vendor-agnostic solutions. Pace International Design of video delivery systems for satellite master antenna TV, L-Band multiswitch systems, QAM, QAM/SMATV hybrid and fiber to the premises, curb or home. 46 Recent News | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Company Featured Products or Services PDI-SAT Implemention of DIRECTV satellite service, including design and construction of the headend and distribution system, installation of unit wiring, assistance in developing the channel lineup, and technical support. Recent News Quanta Services Design of FTTH networks in MDUs; construction; evaluation and selection of components; engineering, furnish and install services; riser installation and pathway construction; wiring; customer-premises installation. RealPage Evaluation of existing residential technologies; planning, design and project management of new MDU technology builds. The Broadband Group Operational and financial strategies for network design; development of low-voltage structured wiring guidelines; content access agreements; community intranet planning. ZCorum Engineering; hardware selection; network monitoring, broadband diagnostics. TBG will lead technology planning for MeadWestvaco’s 72,000-acre new communities in Charleston, S.C. At the Brambleton masterplanned community in northern Virginia, TBG is advancing the broadband agenda by introducing home control, security, distance learning and telemedicine services. Bandwidth Consulting www.bandwidthconsultingllc.com million customers in Alabama, California, Florida, Indiana and Michigan with video, high-speed data and voice services. Founded by a former private cable operator, this consulting firm offers strategic marketing and operational advice to both multifamily owners and technology providers in the multifamily broadband space. Broadband Consulting (dba Broadband Planning) www.broadbandplanning.com Blonder Tongue Laboratories www.blondertongue.com Serving the cable, broadcast, satellite, IPTV, institutional and professional video markets with solutions for content contribution, distribution and video delivery, this company supplies digital video solutions, core analog video and high-speed data solutions for distribution over coax, fiber and IP networks. Blue Top Communications www.bluetopsolutions.com Blue Top provides video, Internet access and structured wiring solutions in the multifamily, hospitality and professional office space markets. It specializes in serving property owners that want a high degree of ownership and control over their networks and services. Bright House Networks www.brighthouse.com The sixth-largest owner and operator of cable systems in the United States, Bright House Networks serves more than 2.4 Broadband Planning is a consulting firm that helps multifamily owners and service providers deploy the right broadband services for each community. Cablevision Systems Corporation www.cablevision.com Cablevision offers advanced digital television, voice and highspeed Internet services to millions of households and businesses in the New York metropolitan area and, through a recent acquisition, in four western states. Calix www.calix.com Calix supplies fiber and copper access solutions to 18 of the top 20 U.S. ILECs, many top MSOs and about 1,000 smaller providers. Its software solutions help providers analyze, manage and plan network usage and capacity. Campus Technologies www.campustechnologies.net With more than 10 years of dedicated student housing technol- October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 47 MDU Technology Providers Other Consulting AND Contract Negotiation SERVICES These companies, which overlap with those in the design and engineering category, offer consultation to property owners or service providers on the legal, financial and marketing aspects of offering technology services in MDUs. Company Featured Products or Services Advanced Multimedia Bandwidth Consulting Assistance to new market entrants in planning strategy and delivery; assistance in negotiating right-of-entry agreements; selection of advanced broadband products and services for specific demographics. Broadband Planning Negotiation of right-of-entry agreements and service agreements; assistance in designing competitive service packages; assistance in launching marketing campaigns. Campus Technologies Technology due diligence; supplier management and contract negotiation and consultancy. Carl Kandutsch Law Office Assistance to property owners in soliciting and evaluating service provider bids, negotiating agreements and auditing revenue-share payments; advice and counsel to service providers with a focus on bringing competition to MDU markets for video programming providers. Davis, Craig & Taylor Negotiation of service agreements with major service providers; representation of owners in a wide variety of technology transactions. Gray Robinson Negotiating contracts for video, broadband, and communications services and infrastructure with developers, homeowner/condominium associations, and owners of MDU and commercial properties; analyzing issues of compliance and termination for these contracts; applying state and federal law to such contracts. Hubacher & Ames Drafting and negotiating service contracts, marketing agreements, rooftop leases, site license agreements, easements and other access agreements; negotiating access fees and other compensation; analyzing portfolios of telecom contracts; providing advice about broadband laws and regulations; resolving disputes. InfiniSys Electronic Architects Service provider contract negotiations. Quanta Services FTTP marketing and sales, including making contact with property owners on behalf of service providers and helping negotiate contracts to deliver triple-play services in their properties. RealPage Acquisition due diligence; negotiation of service agreements on behalf of property owners to maximize the value of residential technology assets and services for owners and residents; ongoing monitoring of service levels and appropriateness of services. RealtyCom Partners Portfolio asset and contract analysis; proposal development and review; negotiation for property rights compensation; contract execution and consolidation; database management of portfolio contracts; oversight and verification of revenue collection. ogy experience, Campus Technologies works with diverse student housing owners and operators to implement and operate technology amenities for their residents. vides comprehensive legal services to owners and managers of apartment, condominium, and other common interest communities nationwide, as well as to broadband service providers. Campus Televideo www.campustelevideo.com Cautela Solutions www.cautela-solutions.com Campus Televideo works with colleges and universities to provide turnkey solutions for design, installation, programming and maintenance of video and data networks, allowing these institutions to control and customize telecommunications. Cautela Solutions works with developers, owners, providers and general contractors to evaluate, design and install low-voltage structured wiring and wireless solutions. The firm has experience in both new construction and retrofitting existing buildings. Carl Kandutsch Law Office www.kandutsch.com CenturyLink, CenturyLink MDU Solutions www.centurylink.com, www.centurylink.com/mdu This small law firm, headed by a former FCC attorney, pro- With the acquisition of Embarq and Qwest, CenturyTel be- 48 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers came CenturyLink, a Tier-1 telecommunications provider. CenturyLink MDU Solutions offers advanced voice, video, Internet and security solutions to multifamily owners in 22 states. music, video, security and energy. The company was a leader in making home automation affordable and convenient, and its solutions are widely used in MDU units and common areas. Charles Industries www.charlesindustries.com Corning, Corning Cable Systems www.corning.com, www.corningcablesystems.com Charles Industries supplies a comprehensive line of active and passive, metallic and nonmetallic environmental enclosure solutions for communications and power distribution applications. Corning Cable Systems’ fiber optic and copper product solutions include cables, connectors and related hardware; network design; and project management, installation and maintenance. It also offers a portfolio of in-building wireless infrastructure solutions. Charter Communications www.charter.com The fourth-largest U.S. cable operator, Charter provides advanced video, high-speed Internet and telephone services to 5.2 million residential and business customers in 25 states. Cielo Systems www.cielosystems.net Cox Communications www.cox.com The third-largest cable provider in the United States, Cox Communications pioneered the triple-play bundle of television, Internet and telephone. More than 1.9 million multifamily community residents live in Cox Digital Communities. Cielo Systems International is a systems integrator for wireless network infrastructure. Its services include installations, sales of network equipment, engineering and project management. Davis, Craig & Taylor www.mdulaw.com Clearfield www.clearfieldconnection.com The attorneys at this law firm have national reputations as experts on telephone, video, Internet, rooftop antenna and wireless services transactions. They advise owners and managers of multifamily projects, mixed-use and master planned communities, and commercial properties. Clearfield’s craft-friendly line of fiber management products uses the same basic building blocks from the central office to the home. This modular approach makes it easy to configure fiber distribution systems for buildings of any size and shape. Comcast Corporation www.comcast.com, xfinity.com/multifamily Comcast is the largest U.S. cable provider. XFINITY services, delivered over Comcast’s digital network, include TV, Internet, phone and home management, providing residents with entertainment and connection – anywhere, anytime, on any screen. CommScope www.commscope.com CommScope supplies a wide variety of network equipment, connectivity equipment and cabling for fiber, copper, cable and wireless networks. Control4 www.control4.com Control4 personalized automation and control solutions can control virtually any device in a home or business – lighting, DirecPath www.direcpath.com DirecPath, a partnership between DIRECTV Group and Hicks Holdings, provides DIRECTV programming, along with Internet and voice services, to residents of gated communities, apartment complexes, condominiums and town homes. DIRECTV www.directv.com DIRECTV delivers satellite TV service to residential and business customers with an increasing focus on multifamily solutions. The D2 Advantage solution for the MDU market uses single-wire, multiswitch technology. DISH Network commercial.dishnetwork.com DISH Network offers triple-play services to multifamily and multitenant buildings, single-family neighborhoods, hospitals, assisted-living properties, hotels and universities, using distribution technology based on fiber optics, L-band and QAM. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 49 MDU Technology Providers Equipment – Wired Broadband These companies offer electronics, cabling and connectivity equipment used to deliver wired broadband services in MDUs over fiber optic, cable and telephone networks. Company Featured Products or Services Recent News 3M Company/ 3M One Pass Fiber Pathway, One Pass Mini Fiber Communication Markets Pathway and No Polish Connector – a total Division package for installing fiber in brownfield MDUs quickly and efficiently. One Pass Fiber Pathway adds option of MPO connector – new multifiber preterminated option allows six or 12 fibers to be connected in one step and eliminates the need for large FDTs on every floor. ADTRAN Total Access 300 Series Multi-Dwelling-Unit ONTs designed to house from one to four ONT modules; Ultra Broadband Ethernet architecture for distributing FTTH services to individual units over existing wiring. ADTRAN announces ActivReach, a new Ethernet technology that supports all wiring grades, triples service reach, and delivers voice, data and Power over Ethernet from a single device, enabling building owners to provide Ethernet services over Cat 3 in-building wiring. Advanced Media Technologies Motorola passive optical LAN (POL) fiber-to-thedesk solution. In conjunction with Healthsense and AMT’s partner QYPSYS, Williamsburg Landing, a continuing care retirement community in Williamsburg, Va., installs the Motorola Passive Optical LAN (POL) to improve quality of life for residents. AFL Panels, connectors, assemblies, enclosures, test and inspection equipment and fusion splicers to support active and passive fiber-to-the-unit networks in MDUs. AFL launches the LightLink 320 optical splicing and distribution enclosure. With routing rings for fiber management, the enclosure is designed for broadband, distribution and building entrance applications. Alcatel-Lucent 7342 ISAM I-24xW-S compact indoor ONTs for fiber-to-the-unit deployments; 7352 ISAM FTTB ONT family for fiber-to-the-building deployments; 7353 ISAM FTTB compact, modular remote unit capable of operating as an ONT or a stand-alone device. Allied Telesis iMAP 9000: integrated multiservice access platform that supports IP triple-play services simultaneously over copper and fiber infrastructure. Arris FTTMax RFoG ONU and related equipment, including MDU enclosures. Aurora Networks MDU ONTs that support up to 24 POTS and 1000BASE-T ports from a single device; six models of RFoG ONUs whose compact size and powering options facilitate placement in existing apartment enclosures. Aurora equipment is used in the DISH Network deployment of fiber to the home in the Coronado Shores high-rise condominium towers in San Diego. Calix MDU ONTs that terminate FTTH networks at MDU buildings of various sizes and with different types of inside wiring; desktop and wall-mounted indoor ONTs; compact Ethernet service access nodes that deliver ADSL2/VDSL2 services to MDUs. Case Western Reserve University uses Calix equipment to deploy FTTH in and around the university and test advanced broadband services, beginning with the retirement community of Judson at University Circle. Charles Industries Fiber building terminals that are compact indoor enclosures for fiber aggregation or demarcation of up to 96 fiber connectors or 432 fiber splices; FBT hubs that provide fiber distribution to as many as 96 subscribers from a compact indoor terminal. Charles Industries acquires the molded, highdensity polyethylene, below-grade enclosure product line from NewBasis. The line features six rectangular, below-grade, vault-style enclosures and two round, handhole-style enclosures. 50 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Company Featured Products or Services Recent News Clearfield Microduct solution with pushable fiber; rackmounted patch panels with the flexibility to support any type of termination; preterminated fiber drops that can be pushed or pulled through microduct. Clearfield improves density and ease of fiber access with two new fiber management products: the Clearview Blue cassette and the FieldSmart FxHD, its high-density fiber distribution system. CommScope Uniprise Mixed-Use Network Solutions that include enclosures, switches and multiple types of cabling; the Brightpath Optical Solution, which can be configured to deliver RFoG or PON services to MDUs. CommScope announces a new passive optical network solution that supports both EPON and GPON technologies. Corning Cable Systems ClearCurve bend-insensitive fiber cable; 12port fiber distribution terminal; FlexNAP MDU terminal distribution system; OptiSheath MDU terminal; RPDpass Preconnectorized Indoor MDU Solution; FlexNAP Façade MDU Solution. Corning Cable Systems introduces the RPDpass Indoor MDU Solution, designed for quick connection of riser segments and drop cables in medium and large MDUs. The solution allows maximum configurability and increases deployment velocity. Graybar Graybar’s 164-page MDU Solutions catalog includes a vast array of products for voice, data and video delivery and administration; cabling; security and notification systems; and pathway components. Legrand FTTH enclosures for MDUs designed to support multiple conduits and shared cable runs; preconfigured wall plates and connectors. Leviton Manufacturing Structured media center enclosures; structured cabling panels; MDU broadband switches and routers. Multicom Structured wiring enclosures; high-power CATV mininode for CATV/MDU applications; open GPON solution. Multilink MDU enclosures with various accessories and locking options; wide variety of interior and exterior raceway molding options; demarcation enclosures; fiber distribution panels. OFS EZ-Bend InvisiLight solution for adhesive application of fiber optic cable in hallways and apartments; V-Linx spool-and-play solution to minimize multiple long-run riser installations and eliminate splice time; SlimBox indoor fiber distribution points. Power & Tel Cable and wiring of all kinds; enclosures for fiber distribution and structured wiring; switches for delivering fiber bandwidth onto in-building coaxial wiring. Sumitomo Electric Lightwave PureAccess-R5 bend-insensitive single-mode optical fiber; PureFit 36-fiber drop cable; FutureFLEX Air-Blown Fiber; Lynx2 CustomFit splice-on connectors. Sumitomo Electric Lightwave unveils the industry’s first MPO connector for fusion splice-on. Suttle Access enclosures, modules, panels, faceplates and connectors for structured wiring; HomePNA Coax Ethernet managed bridge master and endpoints that support triple-play services in an MDU over existing coax infrastructure; fiber distribution terminal; VDSL filters. Suttle joins the HomeGrid Forum, lending its support to the development of G.hn technology for next-generation home networking. One of North America’s largest upscale luxury hospitality brands signs a major agreement to purchase Multicom’s GPON solution. The hotel chain will install fiber to each guest room to deliver video, voice and data services. OFS announces the HomeRun Indoor MDU Cabling Solution designed to reduce installation steps and connections, enabling faster, easier, lower-loss and less expensive fiber deployment in MDU buildings. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 51 MDU Technology Providers Company Featured Products or Services Recent News TE Connectivity Rapid fiber plug-and-play solution with RapidReel fiber spooling system for vertical fiber distribution; Mini Rapid Fiber Distribution Terminal for horizontal distribution; RealFlex universal service drop cable for garden-style or horizontal MDU applications that eliminates the need to connect or splice outside-plant cable to MDU cable; multifunctional enclosures designed for MDUs; Mini-Breakout fiber cables with PICOBreakout fibers and YPSO enclosure for easy connection of vertical to horizontal fibers. TE Connectivity wins a four-year contract to supply connectivity products to Chorus New Zealand for Chorus’ existing network infrastructure and for its part in delivering the New Zealand government’s Ultra-Fast Broadband initiative. Walker and Associates Distribution of MDU solutions from ADTRAN, TE Connectivity, 3M, AFL and other manufacturers; warehousing, logistics, asset management, custom cabling and creation of custom network deployment kits. Zhone Technologies GPON and active Ethernet desktop ONTs; 24port ONTs for fiber-to-the-building applications; compact DSLAMs and multiservice access nodes for MDUs; optical LAN solutions. MDU service provider Access Media 3 selects the Zhone MXK platform to provide VDSL services in multifamily buildings in the Midwest and Southeast. Display Systems International www.displaysystemsintl.com solutions include equipment for distribution of satellite TV and data and for in-building wireless coverage. North America’s third-largest provider of scrolling TV listings, DSI provides video messaging systems and TV listings to companies in the cable, private cable, education, health care and hospitality industries. Gray Robinson www.gray-robinson.com EnGenius Technologies www.engeniustech.com EnGenius is a supplier of enhanced-sensitivity wireless communications technology for voice and data. Its products are widely used in multifamily and hospitality applications because of their high transmission power and flexible point-topoint and point-to-multipoint capabilities. eVgo www.evgonetwork.com A subsidiary of NRG Energy, eVgo has made a $150 million commitment to build hundreds of public electric vehicle charging sites and thousands of individual charging stations at homes, offices and multifamily communities in California, Texas and the Washington, D.C., metro area. Foxcom www.foxcom.com Foxcom provides RF over fiber solutions to the multifamily, commercial, government and military markets. Multifamily 52 The communications practice of this Florida law firm represents private cable and communications providers and property owners in contract drafting and negotiation, transactions, land use and permitting, state and federal regulatory issues, competitive issues, and state and federal litigation. Graybar www.graybar.com A specialist in supply-chain management, Graybar is a leading North American distributor of components, equipment and materials for telecommunications and other industries. It stocks and sells nearly 1 million items from thousands of manufacturers. Value-added services include kitting and integrated solutions. Great Lakes Data Systems www.glds.com GLDS provides small to medium-sized broadband providers with in-house and cloud-based solutions for billing, subscriber management and provisioning. The company specializes in making small operators look big with tools such as automated outage detection and Web-based customer self-care. | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Healthsense www.Healthsense.com IBBS www.ibbs.com Healthsense provides technology-enabled care solutions for the senior care continuum, including remote monitoring, emergency response and wellness management solutions, all built on a Wi-Fi platform. The company’s flexible technology helps communities deliver the best possible quality of care. IBBS supports voice and data services for more than 250 cable and broadband providers with its DOCSIS-based cable provisioning and diagnostics technology, wholesale voice services, service assurance tools, technical support and other applications. InfiniSys Electronic Architects www.electronicarchitect.com Hotwire Communications www.gethotwired.com Hotwire provides advanced fiber optic services to communities in Florida, Maryland, New Jersey, New York, Pennsylvania and South Carolina. It focuses on multifamily housing, including gated and active adult communities, single-family home developments, condominiums and student dormitories. Hubacher & Ames www.hubacherames.com The law firm of Hubacher & Ames concentrates on telecommunications and technology issues. It works with some of the largest multifamily real estate owners and developers in the nation on transactions, contract negotiations, regulatory proceedings and dispute resolutions. As an independent technology advisor, InfiniSys creates amenity solutions for new and existing apartments, condominiums, student housing, hotels, mixed-use developments, and masterplanned communities and represents developers and property owners in negotiations with service providers and contractors. Ingersoll-Rand www.ingersollrand.com, www.multifamily.ingersollrand.com Ingersoll Rand Security Technologies manufactures security and safety products and provides security consulting and systems integration to create more secure and safe environments for residents and building staff. Need Bulk Cable Service? Access Media 3 is a leading private cable company with over 25 years of industry experience serving properties just like yours. Call us toll free at 1-888-323-5218 for information about: • Customized DIRECTV packages. • Internet Services • Voice Services. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 53 MDU Technology Providers Equipment – Video Headend, Video Distribution and Related These companies offer equipment specifically related to distributing video services within MDUs. Company Featured Products or Services Advanced Media Technologies Racked, wired, balanced and tested headends built with Blonder Tongue products using a space-saving design. Arris HEMi Head End Micro solution – digital-video solution for local and edge channel insertion in MDUs and closed-community markets; ConvergeMedia XMS Mini – VOD and standalone linear ad insertion for MDUs. ATX Networks HD encoding card that enables the existing line of products to perform HD encoding in MPEG-2 and H.264 formats; Mini Digital Video Insertion System for MDUs that provides a means to insert locally generated MDU content into an MDU network. ATX introduces Active Digital Access Control products that deliver customized content to hospitality or MDU customers. The units accept a full content lineup from the headend and allow operators to pass only selected content from the lineup (no filters required). The units also accommodate local content insertion requirements. Blonder Tongue Laboratories The new HDE-2H/2S-QAM, the company’s fourthgeneration MPEG-2 HD encoder, accepts up to four high-definition programs and provides simultaneous outputs in QAM, IP and ASI formats. Blonder Tongue Laboratories acquires R.L. Drake, another leader in the supply of CATV and satellite signal processing and distribution equipment. DIRECTV The D2 Advantage video distribution system, adaptable to any size property, delivers satellite signals from one or two dishes over a single wire to a compact lockbox housing the 32-channel Single Wire Multi-Switch units that transmit signals over existing coaxial cable to customers’ receivers. DISH Network DISH Optical Network: an antenna transmits a signal to a centralized distribution system that streams programming through fiber optic cable. QAM Digital: signal is transmitted from a centralized distribution system directly to residents’ individual receivers. SMATV: a single DISH antenna delivers a signal to a centralized distribution system. Display Systems International LineUp, a scrolling TV listings guide that can be integrated with a video messaging system to display advertisements or community information and generate revenue; VIP, a remote media player that powers local cable channels and signage displays; data services for interactive programming guides. Foxcom Foxcom Compact series, in a small-footprint, wall-mountable housing, that distributes up to 5 L-band signals, along with SMATV/CATV signals, on a single fiber; conventional chassis solutions that offer design flexibility in point-to-multipoint architectures. Multicom Wide range of digital headend products from Blonder Tongue, Drake, Pico Digital, ZeeVee and others; headend assembly, including racking, balancing, custom crating and shipping. 54 Recent News | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Company Featured Products or Services Recent News North American Cable Equipment Prepack headend systems, including complete design, assembly, racking, balancing and testing; DIRECTV D2 Advantage system; satellite amplifiers. Pace International SMATV and QAM headends built, balanced, burned and shipped ready to install; L-band distribution system for DISH Network in a box; DISH Optical Network for MDUs with fiber to the home. PDI-SAT DIRECTV D2 Advantage system; custom-built headends burned, tested and custom crated. Pico Digital Equipment for headend accessories, video processing (analog, digital and HD), video distribution and connectivity. Pico Digital announces the IPQ-DMS platform, a GbE-to-QAM transcrypting modulator that accepts previously encrypted HD content over IP, removes the delivery encryption and replaces it with DVB-compliant digital rights management. Toner Cable Custom-built headends burned, tested and prewired; cabling and connectivity; storm-proof apartment house cabinets. Toner Cable presents the latest additions to Blonder Tongue’s ever-growing and improving QAM encoder product line. ViewTEQ Integrated headend systems; custom headends racked, balanced and pretested. ZeeVee The HDbridge line of HD Clear-QAM encoder/ modulators, designed to help operators deploy medium- to high-channel-count HD headends at a cost that makes it affordable to upgrade consumers of bulk programming. Inspire WiFi www.inspirewifi.com Legrand www.legrand.us Inspire WiFi installs wireless solutions in public spaces and common areas of multifamily communities, hotels and hospitals so owners can provide communitywide wireless Internet service as a free amenity for basic Internet browsing. Legrand is a world specialist in products and systems for electrical installations and information networks, offering solutions for use in residential, commercial and industrial buildings. Leviton Manufacturing www.leviton.com KABA www.kabamultihousing.com KABA provides access control systems for multifamily, educational and military applications. Systems include electronic locks, keycards, perimeter control and access management software. Korcett Holdings www.korcett.com Leviton provides copper, fiber and power network connectivity for enterprise, data center, service provider and residential applications. Multifamily solutions include structured media enclosures, panels, brackets, patch cords, routers, switches, splitters and more. Mac-Gray www.macgray.com Korcett Holdings works with property owners and ISPs to design, monitor, manage and support broadband networks in multifamily housing. Using standardized infrastructure, it provides stable, reliable Internet service to technologically advanced residents. Mac-Gray serves 88,000 multihousing laundry facilities in 43 states, delivering savings on water, sewer, gas and electricity costs. Its Intelligent Laundry Systems make use of broadband connectivity to increase resident satisfaction with laundry facilities. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 55 MDU Technology Providers Equipment – Wireless Broadband These companies offer equipment that delivers in-building or communitywide coverage for cellular phone service, cellular data service, Wi-Fi or other wireless service. Company Featured Products or Services Recent News ADTRAN ADTRAN Bluesocket vWLAN, a wireless LAN solution that uses access points in common areas and a cloud-based 802.11n controller running in a secure data center location. Transbeam uses ADTRAN’s Total Access 5000 platform for Ethernet over Copper service and its Bluesocket virtual wireless LAN solution to provide managed Wi-Fi at an iconic luxury hotel in Manhattan. Alcatel-Lucent In-building distributed antenna systems and femto/small cell solutions. Telefónica enhances mobile voice and broadband Internet services in homes and workplaces in Europe and South America, using Alcatel-Lucent’s femtocells. Allied Telesis Enterprise-class WLAN access points and switches. Arris Arris resells Ruckus Wireless ZoneDirector wireless LAN controllers and ZoneFlex access points for an enterprise-class WLAN solution. Axell Wireless Cellular off-air repeaters; in-building DAS systems that cover both public safety and cellular frequencies; system racks and passive components. Axell Wireless launches next-generation, LTEready DAS system with very low noise figure, low price point and low-power remote. CommScope Under the Andrew brand, CommScope offers a comprehensive line of antennas, cables, and peripherals: off-air repeaters, including the new Node A universal, software-based repeater platform and MRx18 miniRepeaters; ION optical repeaters and antenna systems; and a family of passive devices. CommScope introduces an “all-in-one,” intelligent point of interface to bridge the connection between base transceiver stations and the distributed antenna systems that enable wireless connectivity in buildings. Corning Cable Systems In-building distributed antenna systems; MobileAccessVE (cellular signal distribution over existing LAN cabling); consolidated wireless and PON solution. Corning acquires MobileAccess, and the new Corning MobileAccess division is ranked the top in-building distributed antenna systems vendor by ABI Research. EnGenius Technologies Long-range, indoor, Wireless N multifunctional access point/repeater/WDS device whose smoke detector appearance is designed to blend into common areas delivers up to six times the speed and seven times the coverage of 802.11g, encrypts all wireless transmissions, and allows users to set up, select or deny stations with access to the network. Foxcom Wideband 4G/LTE-ready distributed antenna system for in-building wireless coverage that delivers services and frequencies required by smartphone users and supports traditional cellular technologies. Graybar Systems integration and financing of carrierneutral, in-building wireless solutions. Graybar signs an agreement to distribute the full line of Corning MobileAccess distributed antenna system solutions. Ruckus Wireless ZoneFlex 7762 smart mesh outdoor access point; MediaFlex 7211 indoor wireless gateway; integration of Wi-Fi and small cells. Ruckus Wireless enterprise access points are used to support common-area wireless access in the new Rio Vista apartment community in Los Angeles. 56 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Company Featured Products or Services Recent News TE Connectivity InterReach indoor distributed antenna system that operates as a extension of the wireless network, expanding the reach of signals throughout facilities of any size. TE Connectivity announces a family of higherpower remote antenna units for its InterReach distributed antenna systems. The higher-power units will reduce the cost of DAS deployments by requiring less equipment per installation and support higher-capacity needs for 4G services. Ubiquiti UniFi Wi-Fi system that includes a virtual management controller and 802.11n access points. Ubiquiti introduces EdgeRouter Lite, a sub-$100, 1 million packet-per-second router. Walker and Associates Enterprise-class wireless controllers, access points and gateways. Wi-Ex Wi-Ex announces its zBoost SOHO DataBlast 4G zBoost enterprise-level in-building coverage line of cell phone signal boosters, which can kits that include active amplifiers and antennas configured to provide signal strength for multiple increase data speeds by up to 20 times. cellular providers. Wilson Electronics iDEN 800 MHz In-Building wireless smart technology II signal booster; dual-band channelized 800/1900 MHz signal booster; 65dB building 1900 MHz single-band wireless cell phone booster. Mesh Networks www.themeshnetworks.com The Mesh Networks offers broadband management solutions that enable multifamily property owners, service providers, hotels and commercial properties to improve Internet quality of service for end users. Mobilitie www.mobilitie.com Mobilitie designs, builds and operates indoor and outdoor distributed antenna systems that enhance wireless coverage in difficult-to-reach areas. The company leases dark fiber and provides services required to get fiber networks up and running. Momentum Telecom www.momentumwholesale.com Momentum offers cloud-based wholesale voice services for residences and businesses. Its private-label residential digital voice products are used by independent cable operators and municipalities throughout the United States. Wilson Electronics introduces a suite of tools to support contractors, integrators and custom installers, including signal boosters, auxiliary boosters and signal detectors. ed billing services to MDUs. Other lines of business include renewable energy, wireless infrastructure, electrical power systems, digital signage, commercial audio/video solutions, hospitality IPTV and VoD. Multicom www.multicominc.com Multicom is a manufacturer and full-line stocking distributor for end-to-end integration of communications solutions over fiber optic, copper and coax cable. It also designs headend and distribution systems and provides a wholesale voice product for residential and business use. Multilink www.gomultilink.com Multilink manufactures telecommunications network components for traditional cable MSOs, telcos, regulated utilities, and LAN providers and end users. It supplies products to the 50 largest MSOs. National Wi-Fi www.nationalwi-fi.com Multiband www.multibandusa.com Multiband is the largest nationwide DIRECTV master system operator in the MDU market, one of the largest full-service home service providers and a provider of software and integrat- National Wi-Fi is a provider of high-speed wireless Internet access, primarily focused on high-rise residential buildings. Its wireless networks allow residents to connect to the Internet from anywhere in their community. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 57 MDU Technology Providers Back-office Software and Services These companies offer software and/or services that help service providers perform such back-office functions as provisioning, customer care, technical support and bandwidth shaping. Company Featured Products or Services Recent News AFL Procera Network PacketLogic platform, which performs network monitoring, management and threat identification; SolutionInc provisioning, billing and authentication platform. Calix Compass Software facilitates connectivity, service activation and device management at customer premises as well as analysis of broadband traffic, usage patterns and applications. Calix expands Compass Software Suite with Consumer Connect; this new application extends the access network into the home, enabling new services and simplifying operations. Great Lakes Data Systems WinCable is a PC-based billing and subscriber management system that is now also available in the cloud; WinForce tech and WinForce gateway support technicians in the field; SuperController automates service provisioning directly from the billing system. GLDS introduces WinCAP, a fully integrated, real-time content authorization service for TV Everywhere that is accessed through the company’s centralized customer self-care portal. IBBS Service activation tools facilitate DOCSIS cable provisioning of broadband and voice equipment; cable diagnostics, bandwidth management and other service assurance offerings enable delivery of best-in-class broadband services. Ramapo Cable transitions to IBBS for bandwidth diagnostics and management, eliminating subscriber complaints as well as truck rolls. Mesh Networks NetProfit enables bandwidth management and customer-initiated upgrades to bandwidth and quality of service; Quota Defender is a network traffic monitor and shaping bridge. Spot On Networks, the nation’s largest provider of managed Wi-Fi to the multifamily housing industry, standardized on installing QuotaDefender to its entire student-housing portfolio. Multiband As a DIRECTV master system operator, Multiband assists system operators with sales, marketing, billing, customer care and technical support. NorthStar Telesolutions Insite business support system includes billing, rating, customer care, workflow management, equipment tracking and marketing functions; services include customer support, tech support, provisioning, statement and payment processing, equipment tracking, and marketing. ZCorum Advanced provisioning, broadband policy enforcement, customer care, marketing assistance. North American Cable Equipment www.northamericancable.com NACE manufactures and distributes products for the satellite TV, security, networking, fiber optic and home theatre markets. It is a master system operator for DIRECTV lodging and commercial property programming sales. NorthStar Telesolutions www.northstartele.com NorthStar offers subscriber management, billing and customer 58 ZCorum announces Broadband Policy Enforcer, a tool to help service providers cope with the ever-increasing thirst for bandwidth from their subscribers. care services and software to the cable television, broadband, direct broadcast satellite, advanced IP services, wireline and wireless markets. OFS www.ofsoptics.com A fiber specialist, OFS designs, manufactures and supplies optical fiber, optical fiber cable, specialty photonics and optical connectivity solutions. It also helps optimize network designs with its OptiCost FTTx Modeling Services. | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Pace International www.paceintl.com Pico Digital www.standardcomm.com Pace is an automation and procurement specialist with expertise in supporting communications systems. As the authorized PCO hardware and content distributor for DISH Network, it offers complete solutions for operators. It also carries communications hardware and installation equipment and tools. Pico Digital supplies headend, infrastructure, distribution and customer-premises equipment to the broadband, satellite, cable and broadcast markets. The company was formed in 2010 from the merger of Standard Communications, X-Digital Systems and Pico Macom. Pavlov Media www.pavlovmedia.com Power & Tel www.ptsupply.com Pavlov Media is one of the nation’s largest private broadband providers to multifamily housing, operating in more than 140 markets throughout the United States. Its new Tesseractiv solution hosts popular content and delivers it to end users at transport speeds of up to 1 Gbps. Power & Tel specializes in procurement, sales, materials management and distribution for the worldwide telecommunications marketplace, including cable, telephone, enterprise and government markets. Quanta Services www.quantaservices.com PDI-SAT pdisat.com A supplier of equipment and services to the satellite, cable television, private cable and MDU markets, PDI-SAT sells PDI headend delivery systems and provides engineering and installation planning and assistance. It is a master system operator for DIRECTV in MDUs. ADSL2+ VDSL2 MTU / MDU Broadband Solutions and Products Quanta Services provides design, installation, maintenance and repair services for virtually every type of infrastructure – electric power, natural gas and pipeline and telecommunications. RCN Corp www.rcn.com Hardware Solutions for Multi-Tenant Applications Up to 100 Mbps bidirectional ADSL2+ Modems 12 / 24 / 48-Port as Low as 24 Port VDSL2 ADSL2+ Mini IP DSLAMs $25 DSLAMs Single Port VDSL2 4 Port VDSL2 4 Port VDSL2 Bridge Modem ( can be used with single port model ) ( available in wireless ) Bridge Modem Modem Router FTTx Firewall Routers for in- stock ready immediate delivery CALL TODAY (973) 442-9990 EXT 13 OR EMAIL [email protected] VISIT US ONLINE DSL-WAREHOUSE.COM WHEN CALLING OR SENDING US EMAIL, BE SURE TO MENTION CODE: ITGEAR Single WAN - 2110F / Dual WAN - 2920F Ethernet Extenders 100MB Point to Point over Copper / COAX / Fiber Fiber Modems and Converters October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 59 MDU Technology Providers Broadband Applications These companies provide wholesale services or solutions that enable property owners and service providers to add technology amenities to their properties or MDU service bundles. Company Featured Products or Services Recent News Control4 Controllers; touch-screen user interfaces; devices for automating and controlling audiovisual equipment, lighting, climate and security. Control4 offers the platform for an MDU third-party technology application called InteliPlex, now available in high-tech home and building automation solutions at The Ritz-Carlton Residences in Chicago. As well as enhancing owners’ lifestyles, the solution improves efficiencies for building management. eVgo The REV Certified program, which helps multifamily building owners show their properties are ready to serve electric vehicle drivers without investing in infrastructure ahead of the first resident’s request for service or having to turn away prospective residents. eVgo plans a $102.5 million investment in California that will include 200 charging stations and 10,000 parking spaces retrofitted with wiring to host future charging at multifamily buildings, workplaces, universities, hospitals and other sites. Healthsense The eNeighbor remote monitoring system, which detects falls, manages risk behaviors and discovers deteriorating health conditions before they worsen; eNeighbor Vitals monitors for blood pressure, blood glucose, pulse oximetry and weight. Verizon is offering Healthsense wellness and health monitoring services to senior and assisted-living housing developments that use Verizon’s FiOS network, as well as to prospective FiOS-served communities. IBBS White-label versions of Google Apps; interactive portals; wholesale VoIP services. IBBS upgrades its voice service infrastructure to offer residential and business services that meet stringent availability and time-to-market demands. Ingersoll-Rand Planning for security, access control and crisis management; door and access control hardware; key control; security management software. New motion sensor and door/window options bring added value and convenience to Ingersoll-Rand smart home automation system. KABA SAFLOK and ILCO electronic locking systems; InSync line of locks that communicate by means of a wireless RFID platform; Kaba Access Control solutions for access control products. KABA Multihousing installed its RezShield electronic RFID locking system at Chapelview Apartments in Brampton, Ontario, a 200-unit affordable housing community for people with disabilities and lowincome seniors and singles. Legrand Access control systems; networked camera systems; home automation systems; electric vehicle charging stations. Legrand announces new flexible routers, switches and PoE injectors to support home networking devices such as IP cameras and wireless access points. Leviton Networked camera systems; electric vehicle charging Leviton acquires Home Automation Inc., a supplier Manufacturing stations; video entry systems; connectivity for of home automation controls for residential and audiovisual systems. light commercial applications. Its whole-home solutions combine security, energy management and entertainment controls. Mac-Gray LaundryView, which allows residents to check washer and dryer availability online; LaundryLinx, a Web-based system that provides a customized, easyto-use method of requesting service; Change Point Internet-based laundry payment and monitoring system. Momentum Telecom Private-label residential digital voice products with assistance for telephony administration, billing services, regulatory and tax compliance, on-call tech support and operator-branded Web portals. Multicom Wholesale VoIP services. ZCorum Wholesale VoIP services. 60 Momentum Telecom acquires CommPartners, expanding its business to more than 100,000 lines and offering redundancy through added facilities. | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers Companies to Watch In addition to the Top 100 MDU Technology Providers, the following companies were cited by the industry advisory panel or the editors for their innovative offerings in the MDU space. Company Name Web Address Summary COS Systems www.cossystems.com COS software offers self-service provisioning, monitoring, support, and management for network owners/operators. It is designed to work on both single-provider and multiple-provider networks. Elauwit Networks http://elauwit.com Elauwit’s network consulting, design, building and management services have saved property owners an average of 20 percent on services, construction and deployment. The company also provides bulk triple-play services, and its Remote Management System allows property managers to control residents’ access to the internet. SilverIP www.silverip.com SilverIP delivers up to 100 Mbps of Internet bandwidth to customers living in buildings equipped with Ethernet cable, in addition to phone and satellite video. Its custom solutions for building managers help make building management easier and more efficient. SOLiD Technologies www.solidtechusa.com SOLiD Technologies is a provider of advanced distributed antenna systems. Wired Not www.wired-not.com/ Wired Not is a multifamily wireless solutions provider that offers stable, high-speed Internet connections, camera surveillance systems and access control. Wolfe Internet www.wolfe.net/ Wolfe offers direct fiber-to-the-home Ethernet connections to condominiums, apartment buildings and new home developments. RCN is a competitive cable provider that delivers triple-play services to homes in and around Boston, Chicago, New York City, the Lehigh Valley, Philadelphia and Washington, D.C., over a fiber-rich network. RealPage www.realpage.com RealPage offers a wide variety of software solutions that help property owners manage their properties and their businesses. Its Residential Technology Services division provides technology expertise for multifamily development and rehab projects. RealtyCom Partners www.realtycompartners.com RealtyCom Partners is a telecommunications consulting and asset management firm specializing in the apartment industry. It helps property owners maximize the value of a portfolio’s exclusive Internet, voice and cable marketing rights. Ruckus Wireless www.ruckuswireless.com A pure-play wireless company, Ruckus designs and manufactures smart Wi-Fi systems for service providers and enterprises that extend signal range and automatically adapt to changes in the wireless environment to provide reliable connectivity and consistent performance at long ranges. SeniorTV www.seniortv.com SeniorTV specializes in serving retirement and long-term care communities with TV programming, installation, TV Guide and messaging channels, as well as Internet, digital signage and LED TVs. SpeedCast Connect www.speedcastconnect.com SpeedCast Connect provides bulk cable, digital TV from DISH Network, broadband Internet and digital phone services to multiple-dwelling-unit properties throughout California. It specializes in senior housing such as assisted living, retirement homes and nursing home communities. Spot On Networks www.spotonnetworks.com Spot On Networks provides managed Wi-Fi service in medium to large multifamily properties and commercial common areas. Its specialty is cost-effective, secure, high-speed wireless Internet access and managed telecommunications services for residential and commercial properties. Suddenlink Communications www.suddenlink.com October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 61 MDU Technology Providers The seventh-largest cable operator in the United States, Suddenlink serves more than a million customers with high-speed Internet, phone, advanced video, online video (Suddenlink2GO) and home security services. vider in the United States. With more than a million access lines, the company connects customers with high-speed Internet, phone and TV entertainment services in hundreds of rural, suburban and metropolitan communities across 31 states. Sumitomo Electric Lightwave www.sumitomoelectric.com TE Connectivity www.te.com Sumitomo Electric Lightwave develops and manufactures outside- and inside-plant optical fiber cable as well as a variety of connectivity solutions for communications and enterprise networks. TE is the world’s largest provider of connectivity solutions for wired and wireless networks. Products include distribution frames, panels, raceways, hubs, connectors, wall boxes, closures, splitters and more. Suttle www.suttleonline.com The Broadband Group www.broadbandgroup.com Suttle manufactures communications connectivity products for major service providers and installers. The company supplies a complete premises connectivity offering for voice, data and video communications with advanced FTTx, xDSL and home networking technologies. The Broadband Group, a technology and telecommunications consulting firm, develops plans, specifications and deployment strategies for master-planned communities, municipalities, service providers, health care providers and anchor institutions that want to deliver next-generation broadband services. TDS Telecommunications www.tdstelecom.com Time Warner Cable/TWC Community Solutions www.timewarnercable.com TDS Telecommunications is the seventh-largest telecom pro- The second-largest U.S. cable company, Time Warner Cable 62 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 MDU Technology Providers delivers products and services to more than 14 million customers. Services include residential high-speed data, wireless home networking, digital phone, video on demand and more. keting agreements for FiOS – Verizon’s suite of fiber optic services – with owners and developers of multifamily residential, multitenant and mixed-use communities. Toner Cable www.tonercable.com ViewTEQ www.viewteq.com This distributor of cable television equipment for all types of TV signal distribution systems stocks more than 10,000 products from more than 110 manufacturers. Digital and RF signal distribution, drops, and prepackaged headends are among Toner Cable’s specialties. ViewTEQ manufactures and sells equipment for cable TV operators, including headends, distribution equipment, test equipment and drop materials. Ubiquiti www.ubnt.com Ubiquiti Networks is a next-generation communications technology company that has been best known so far for its wireless platforms. Recently, it entered the market for edge routers. Verizon Communications, Verizon Enhanced Communities www.verizon.com; www.verizon.com/communities Verizon Enhanced Communities signs access, service and mar- Walker and Associates www.walkerfirst.com Walker and Associates is a distributor of telecommunications products for operators of fiber, copper and wireless networks, simplifying network deployments with installation, systems integration and sourcing services. Wi-Ex www.wi-ex.com Wi-Ex supplies the zBoost line of cellphone signal boosters, which extend coverage inside buildings for cellphones, smartphones and wireless data cards by improving signal strength. October 2012 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 63 MDU Technology Providers Wilson Electronics www.wilsonelectronics.com ZCorum www.zcorum.com Wilson Electronics supplies cellular signal boosters and antennas that ensure strong, reliable cellphone signals indoors. Its building solutions improve cellphone performance in areas as small as a single room and as large as a warehouse or multistory building. ZCorum provides ISPs with managed broadband services that include network engineering, monitoring, provisioning, policy enforcement and more, along with diagnostics, customer care, hardware selection advice and marketing services. Windstream Communications www.windstream.com ZeeVee www.zeevee.com Windstream Communications provides high-speed broadband Internet, phone service and digital TV to 3.3 million access lines in 23 states. Though primarily a rural provider, it has been targeting MDU communities with VDSL2 and FTTH services. WOW! www.wowway.com ZeeVee products are designed to create and broadcast HDTV channels over coax cabling. ZeeVee digital video distribution products enable the sharing of HD and SD content over existing coaxial cabling. Zhone Technologies www.zhone.com WOW! is a competitive provider of residential and commercial high-speed Internet, cable television and telephone services. Its recent acquisitions of Knology and some Broadstripe assets make it the nation’s ninth-largest cable operator, with service areas primarily in the southeastern and midwestern states. 2013 Zhone develops carrier-grade broadband solutions designed to ensure that bandwidth will never be a constraint. Its access equipment supports FTTH, DSL, Ethernet in the First Mile and wireless networks. v o p x E i W & January 16–18, 2013 Grand Hyatt San Antonio San Antonio, Texas Visit www.BuildWirelessNow.com Evolving Your Network. Meeting the Need. Produced by: Platinum Sponsor 2013 WS halfPg ad proof.indd 1 64 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | October 2012 9/23/12 4:07 PM