Lakeshore Ch. 7 filing left employees in lurch
Transcription
Lakeshore Ch. 7 filing left employees in lurch
20140512-NEWS--0001-NAT-CCI-CD_-- 5/9/2014 6:02 PM Page 1 ® www.crainsdetroit.com Vol. 30, No. 19 MAY 12 – 18, 2014 $2 a copy; $59 a year ©Entire contents copyright 2014 by Crain Communications Inc. All rights reserved Page 3 Trinity-Ascension venture: Elixir for high premiums? Shinola opens leather factory, trains workers CRAIN’S MICHIGAN BUSINESS Grand Rapids bets that bus line will drive development, Page 17 Second Stage Show talent the money and maybe a little TLC, Page 11 Inside State bill would prohibit DIA millage renewal, Page 4 This Just In Senate minimum-wage bill would negate ballot push Supporters of the proposed ballot measure to raise the state’s minimum wage to $10.10 are still gathering signatures to put it before voters in November, but their work may be for nothing. On Thursday, Senate Majority Leader Randy Richardville, R-Monroe, introduced Senate Bill 934, which would raise the minimum wage from $7.40 an hour to $8.15. More important, the bill would also repeal the state’s current minimum-wage law, which the ballot proposal is seeking to amend. If the bill is approved and signed into law by Gov. Rick Snyder, voters would be trying to amend a law that no longer exists. Danielle Atkinson, a member of the Raise Michigan Coalition, which is behind the ballot measure, said a move such as Richardville’s is a reason why people feel disenfranchised by the political process. — Chris Gautz Lakeshore Ch. 7 filing left employees in lurch Overseas staff, fired by email, tap petty cash to fly home with that news, Lakeshore sent separation letters to various project managers, engineers and other overseas employees. Until two weeks ago, David HoopengarBut Lakeshore has sent no word about ner and Gordon Surgeon were at Bagram transportation home for terminated emLakeshore Global Airfield in Afghanistan to help Lakeshore can’t keep ployees — so they have been coordinating TolTest Corp. build fighter plane hangars and contracts with transportation for colleagues on their own. flight control towers and manage other con- Detroit water “Ever since we got the separation letter, department, struction projects. the only correspondence we’ve received Since then, the managers have been Page 33 from the company was an email from building an exit strategy — not for their ex(Lakeshore TolTest CEO) Grant McCullagh employer, but for themselves. instructing us to make sure that some company Lakeshore TolTest, based in Detroit until earlier this year, landed in bankruptcy court May 2. And BY CHAD HALCOM CRAIN’S DETROIT BUSINESS LAKESHORE DWSD LOSS Crain’s just-unveiled Web-based news reader allows you to easily scan news and blogs on your iPad or notebook device. Are you a subscriber? If so, you can also store stories in a “briefcase” for viewing when you don’t have Internet access. Check out the app – and everything else on crainsdetroit.com -- during the weeklong Open House, which runs through Saturday. No signing in, no registration, no restriction on number of stories. Easy access, all week long. Come on in! See TolTest, Page 33 A gem off the old block Marc Gardner takes on Twitter founder’s Square in big bucks battle BY TOM HENDERSON Persistence, luck help new developers build Midtown and a legacy CRAIN’S DETROIT BUSINESS BY KIRK PINHO CRAIN’S DETROIT BUSINESS G eorge Stewart recalls a thriving cultural scene in Detroit when he moved here from Baton Rouge, La., more than a half-century ago to pursue a Ph.D. in mathematics at Wayne State University. But over the years, Stewart noticed a gradual decline in the city’s entertainment offerings. He set out with development partner Michael Byrd to change that, focusing their attention on the site of the former Sassy Cat adult theater in Midtown. Now after 15 years and upward of $3 million out of their own pockets, the formerly blighted oneblock area of Woodward Avenue GLENN TRIEST George Stewart shows photographs from when his now-rejuvenated block was a blighted area of Woodward Avenue between Selden and Alexandrine streets. between Selden and Alexandrine streets has become the Woodward Garden Block Development. A combination of luck and a healthy dose of nontraditional financing finally got the $44 million mixed-use project across the finish line, said Stewart, principal of the project’s developer, Woodward SA-PK LLC. “We were lucky as hell,” he said. “We had to use a lot of upfront cash. We were inexperienced developers and don’t have deep pockets.” With the final piece of the development — the 61-unit Woodward Garden Apartments — having opened earlier this month, Stewart can breathe easier after years of having to wrangle for funds — the result of him being a new developer working in an area that had long been dilapidated and a favorite spot for squatters. SMALL BUSINESS STRATEGIES NEWSPAPER FREE ACCESS, NEW CRAIN’S WEB APP Square Inc. has gotten all the publicity and headlines when it comes to mobile payment processing. Understandably so. The San Francisco-based company reportedly has raised $440 million in four rounds of venture capital since it was founded in 2009 by another headline producer, Jack Dorsey, who cofounded Twitter in 2006. Investors in- Gardner clude Birmingham-based Rizvi Traverse Management LLC, a previously under-the-radar investment firm that was the biggest shareholder in Twitter when it had its big IPO last November. In the four years since Square created an app and a small device See Midtown, Page 31 See Pay, Page 29 FREE WEBINAR t.BZt/PPOQN Sponsored By: VISIT CRAINSDETROIT.COM/WEBINARS FOR DETAILS 20140512-NEWS--0002-NAT-CCI-CD_-- 5/9/2014 4:26 PM Page 1 Page 2 May 12, 2014 CRAIN’S DETROIT BUSINESS MICHIGAN BRIEFS Kent County proposes millage to fund services for veterans A subcommittee of the Kent County Commission recommended that November’s ballot include a dedicated millage to improve services for veterans, MLive.com reported. The eight-year, 0.05-mill property tax request — which works out to $5 for an owner of a $100,000 home — would raise an estimated $1 million in the first year. The United Veterans Council of Kent County is behind the proposal. Proponents say evidence shows that this year’s county allocation of $338,000 for veterans isn’t enough to meet a growing need for services by soldiers returning from Afghanistan and Iraq in addition to those who served in Vietnam. Traverse City Film Festival adds some marquee names to board The Traverse City Film Festival, now in its 10th season, has added five board members, including actor and playwright Jeff Daniels and former Rage Against the Machine guitarist Tom Morello, the Traverse City Record-Eagle reported. “Those big names can make calls to filmmakers and say, ‘Hey, bring your film to Traverse City,’ ” said board President Michael Moore, the festival’s co-founder and himself a GR tax to fix roads takes smooth ride to voters’ OK While lawmakers in Lansing figure out how to pay for better roads, voters in Grand Rapids last week decided enough tires had been sacrificed and enough shock absorbers shocked. Nearly two-thirds of those who cast ballots said that instead of taking a scheduled income tax cut in July 2015, rates will remain the same through 2030, with the money going to road repairs. City Manager Greg Sundstrom told MLive.com that he will ask the Grand Rapids City Commission to appoint a committee to oversee use of the tax money, which won’t start coming in until July 2015. Work initially will concentrate on streets that can documentary filmmaker. This year’s festival is July 29-Aug. 3. MICH-CELLANEOUS 䡲 Grand Rapids-based Mercantile Bank Corp. and Firstbank Corp. of Alma will complete their plans to merge by June 1 after federal regulators signed off on the plan, MLive.com reported. The merger, announced last August, was delayed after a citizens group challenged the merger, claiming Mercantile had a poor record of lending to minorities. 䡲 Encana Corp., Canada’s biggest natural gas producer, will pay Michigan $5 million and not contest a charge that it tried to collude with Oklahoma City-based Chesa- be improved at relatively little cost. “If we apply some crack sealing, we can hold the condition of the street and extend the life another 10 years,” Sundstrom said. “We really won’t do any reconstruction work until next season.” Grand Rapids voters also amended the city charter to end a requirement that sidewalks had to be inspected and brought up to code by a property owner before the property could change hands. Which when sidewalks are covered by snow was, well, let’s say Grand Rapids might have had the highest number of cursing real estate agents per capita in the first quarter. peake Energy Corp. to rig a 2010 oil and gas lease auction, Bloomberg News reported. Michigan Attorney General Bill Schuette accused the companies of divvying up the counties in which each would seek exploration rights before a 2010 auction, driving bid prices down from $1,510 an acre for that auction to $40 in October. 䡲 Grand Rapids-based Steelcase Inc. plans to close a plant in High Point, N.C., within two years and consolidate the work elsewhere — including, perhaps, Grand Rapids, MiBiz reported. The closing will affect about 230 jobs, the company said. 䡲 Ohio-based Bob Evans Farms will spend up to $4.1 million to expand a packaging facility in Hills- dale, creating 17 jobs, MLive.com reported. The Michigan Economic Development Corp. is offering a tax break estimated at $119,000. 䡲 After more than 60 years, Omega Farms is moving its Angus cattle operation east of Lansing to Georgia, the Lansing State Journal reported. Owner Clifford Simmons II said the company wants to be closer to its primary market. 䡲 More than a dozen freighters hauling coal and iron ore have been parked in lower Lake Huron at times because ice in Lake Superior and the St. Marys River is limiting travel, the Port Huron Times Herald reported. The U.S. Coast Guard said last week that 40 percent of Lake Superior remains covered by ice. 䡲 Michigan Attorney General Bill Schuette said Joel Wilson of Saginaw will be extradited from Germany this week to face charges that he scammed investors by selling unregistered securities, The Associated Press reported. Schuette said $8.5 million in investor funds is missing. 䡲 Trevor Corlett, co-founder of Madcap Coffee in Grand Rapids, took third place at the U.S. Barista Competition during the U.S. Coffee Championships this month in Seattle, the Grand Rapids Business Journal reported. Find business news from around the state at crainsdetroit .com/crainsmichiganbusiness. Sign up for the Crain’s Michigan Morning e-newsletter at crainsdetroit.com/emailsignup. CORRECTION ■A story on Page 7 of the April 28 issue should have said the Dowagiacbased Institute for International Cooperation & Development Michigan was one of several groups affected by Ypsilanti Township’s enforcement of regulations related to donation bins, rather than the Massachusettsbased Institute for International Cooperation and Development Inc. T W O S E DA N S . O N E S O U L . MASERATI OF TROY QUATTROPORTE & GHIBLI DRIVE A 2014 QUATTROPORTE S Q4 FROM $102,500 OR THE ALL-NEW GHIBLI STARTING FROM $66,900.* Maserati created the world’s first luxury sport sedan, and today’s Quattroporte is the ultimate celebration of elegance, technology and power. The new Ghibli delivers everyday enjoyment through a fusion of performance and Italian style. 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PURCHASE OPTION AT LEASE END $39,897.30 PLUS TAXES. SPECIFIC VEHICLE AND OPTIONS ARE SUBJECT TO AVAILABILITY AND YOUR PRICE MAY VARY. ©2014 MASERATI NORTH AMERICA, INC. ALL RIGHTS RESERVED. MASERATI AND THE TRIDENT LOGO ARE REGISTERED TRADEMARKS OF MASERATI SPA. MASERATI URGES YOU TO OBEY ALL POSTED SPEED LIMITS. 20140512-NEWS--0003-NAT-CCI-CD_-- 5/9/2014 6:03 PM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 3 Do low costs = low premiums? Ascension-Trinity venture aims to find out BY JAY GREENE CRAIN’S DETROIT BUSINESS Health care reform spurred by the Patient Protection and Affordable Care Act appears to be the driving force uniting physicians and hospitals to create new types of delivery models to contract with private health insurers, employers and government payers. But will these new health organizations deliver lower health care costs to employers, and ultimately patients, in the form of lower insurance premiums? While officials for the newly formed Together Health Network LLC in Southeast Michigan say lower costs is one of their goals, experts contacted by Crain’s say the jury is still out on whether lower costs will translate into lower insurance premiums for customers. Last week, Warren-based Ascension Health Michigan and Livonia- based CHE Trinity Health Michigan announced the formation of a separate company — Together Health — that they say will create one of the nation’s most closely aligned organizations of its kind, a clinically integrated network of 27 hospitals, medical centers and more than 5,000 physicians. The main purpose of Together Health will be to manage the health of distinct groups of patients in a narrow network of hospitals, physi- cians and other medical providers, said officials for the nation’s two largest Catholic systems. “This is one of the more transformational initiatives (AscenMaryland sion Health) has ever done,” said Patricia Maryland, COO of St. Louis-based AscenSee Together, Page 30 Shinola opens leather factory These companies have significant mention in this week’s Crain’s Detroit Business: BY AMY HAIMERL CRAIN’S DETROIT BUSINESS P Lisa Chandler adds a loop to a watch band. The work is meticulous, which suits the self-proclaimed perfectionist. straps for Shinola’s line of men’s and women’s timepieces, but it will by fall turn out a host of small leather goods, from purses to technology accessories, as the company expands its leather-goods division. “Our current leather goods is a very limited line,” said Jen Guarino, vice president of leather for Shinola. “It was launched as an accoutrement to the watches. Our ethos is going to be a relaxed style, a neotraditional style like our watches are, with high-quality American leathers. Our brand is a very casual brand, a comfortable See Shinola, Page 32 PHOTOS BY ANTHONY BARCHOCK Paloma Vega-Perez (left) is production manager, leather; Jen Guarino is vice president, leather, for Shinola’s new venture. Hotel developer starts one of 3 projects; 225 jobs expected BY SHERRI WELCH CRAIN’S DETROIT BUSINESS A local hotel owner and developer plans to break ground this week on an $18 million project that will bring a four-story Holiday Inn Express & Suites and Staybridge Suites to Dearborn’s Michigan Avenue. The development is one of three projects totaling $49 million in investment that owner Akram Namou has in the works to pair limited-service and extended-stay offer- ings next door to each other. Similar projects are planned for a former office building site on the west side of Stephenson Highway, north of 14 Mile Road in Troy, and the Namou current site of Rodeway Inn & Suites Hotel on Van Dyke Avenue north of 13 Mile in Metro Times alt-deletes for control of market, Page 6 Company index New Center location expands product line, trains local workers aloma Vega-Perez spent more than a decade in the trenches for Louis Vuitton, helping the luxury bag maker with production in Barcelona and Los Angeles. Now she’s in Detroit, launching Shinola/Detroit LLC’s line of leather goods. “I wanted to be a part of the beginning,” she said. The company is opening a 12,000-square-foot leather factory adjacent to its existing watchmaking facility inside the College for Creative Studies in Detroit’s New Center area. It has hired 50 employees since April and intends to add another 10 by year’s end. In total, Shinola employs 260 people, with 136 of them in bike, watch and leather manufacturing. The leather staff is learning to produce Inside Warren — which is set to be demolished within six months to make way for the development. Collectively, the three projects are expected to create 225-235 new hospitality jobs. None of the three include local or state incentives. Namou and his co-investors are refinancing some of their other properties to bring seed money to the new projects, and banks are financing 75 percent of the projects’ costs. Flagstar Bank is financing the Dearborn project, and Wells Fargo & Co. is financing the Troy deal, Namou said. He is still working on financing for the Warren location. “The economy is improving. The banks have opened up, and financing is available,” said Namou, a retired CPA who is president and CEO of Southfield-based A&M Hospitality Services Inc. A&M provides cleaning and maintenance services to the hotels he co-owns with local operators. See Hotel, Page 32 360 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Active Solutions Group . . . . . . . . . . . . . . . . . . . . . 12 Altair Engineering . . . . . . . . . . . . . . . . . . . . . . . . . 21 Ascension Health Michigan . . . . . . . . . . . . . . . . . . . 3 Autoliv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Baymont Inn & Suites . . . . . . . . . . . . . . . . . . . . . . 32 Belle Isle Conservancy . . . . . . . . . . . . . . . . . . . . . . 7 Blue Cross Blue Shield of Michigan . . . . . . . . . . . . 30 Center for Michigan . . . . . . . . . . . . . . . . . . . . . . . 24 Chevrolet Detroit Belle Isle Grand Prix . . . . . . . . . . . 7 Community Initiative for Southeast Michigan . . . . . 11 CBRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 CHE Trinity Health Michigan . . . . . . . . . . . . . . . . . . 3 Detroit Economic Growth . . . . . . . . . . . . . . . . . . . 31 Detroit Garment Group Guild . . . . . . . . . . . . . . . . . 32 Detroit Institute of Arts . . . . . . . . . . . . . . . . . . . . . . 4 Domino’s Pizza . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Dow Chemical . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Fairfield Inn & Suites . . . . . . . . . . . . . . . . . . . . . . 32 Federal-Mogul . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Fisher Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Generations Home Care Group . . . . . . . . . . . . . . . 14 Global Talent Retention Initiative of Michigan . . . . 13 Gordon, Laughbaum & Prescott . . . . . . . . . . . . . . 33 Grit Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Hampton Inn & Suites . . . . . . . . . . . . . . . . . . . . . 32 Holiday Inn Express & Suites . . . . . . . . . . . . . . . . . . 3 Homewood Suites . . . . . . . . . . . . . . . . . . . . . . . . . 32 Hotel Investment Services . . . . . . . . . . . . . . . . . . . 32 Human Capital . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 International Automotive Components Group . . . . . 21 Inteva Products . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Jaffe, Raitt, Heuer & Weiss . . . . . . . . . . . . . . . . . . 33 Kelly Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Lakeshore Global . . . . . . . . . . . . . . . . . . . . . . . . . 33 Lakeshore TolTest . . . . . . . . . . . . . . . . . . . . . . . 1, 33 Livio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Mantese Honigman Rossman and Williamson . . . . 33 McLaren Health Care . . . . . . . . . . . . . . . . . . . . . . 30 Metaldyne . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Metro Coalition of Congregations . . . . . . . . . . . . . 25 Metro Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Michigan Community Colleges Association . . . . . . 13 Michigan Economic Development . . . . . . . . . . . . . 11 Middlebelt Medical Center . . . . . . . . . . . . . . . . . . 16 Midtown Detroit . . . . . . . . . . . . . . . . . . . . . . . . . . 31 MSX International . . . . . . . . . . . . . . . . . . . . . . . . 21 New Economy Initiative . . . . . . . . . . . . . . . . . . 11, 13 PayAnywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Real Detroit Weekly . . . . . . . . . . . . . . . . . . . . . . . . 6 RGIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Shinola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Staybridge Suites . . . . . . . . . . . . . . . . . . . . . . . . . . 3 TI Automotive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Together Health Network . . . . . . . . . . . . . . . . . . . . 3 Tome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 TownePlace Suites by Marriott . . . . . . . . . . . . . . . 32 United Physicians . . . . . . . . . . . . . . . . . . . . . . . . . 30 Urban Science Applications . . . . . . . . . . . . . . . . . 15 Woodward SA-PK . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Department index BANKRUPTCIES . . . . . . . . . . . . . . . . . 25 BUSINESS DIARY . . . . . . . . . . . . . . . . 28 CALENDAR . . . . . . . . . . . . . . . . . . . . 27 CAPITOL BRIEFINGS. . . . . . . . . . . . . . 10 CLASSIFIED ADS . . . . . . . . . . . . . . . . 29 KEITH CRAIN . . . . . . . . . . . . . . . . . . . . 8 LETTERS . . . . . . . . . . . . . . . . . . . . . . . 8 MARY KRAMER . . . . . . . . . . . . . . . . . 17 THIS WEEK @ WWW.CRAINSDETROIT.COM New to Motown menu Visit our website to read about the pending openings of Gold Cash Gold (inset) and Detroit City Distillery. OPINION . . . . . . . . . . . . . . . . . . . . . . . 8 PEOPLE . . . . . . . . . . . . . . . . . . . . . . 28 RUMBLINGS . . . . . . . . . . . . . . . . . . . 34 WEEK ON THE WEB . . . . . . . . . . . . . . 34 ANJANA SCHROEDER/CDB 20140512-NEWS--0004-NAT-CCI-CD_-- 5/9/2014 5:48 PM Page 1 Page 4 May 12, 2014 CRAIN’S DETROIT BUSINESS Bankruptcy bills package includes prohibition of DIA millage renewal BY CHRIS GAUTZ CAPITOL CORRESPONDENT GO TO The The advisors for Executive Compensation and Governance McDonald Hopkins PLC 8PPEXBSE"WFOVF4VJUF#MPPNñFME)JMMT.*r Stephen M. Gross Antoinette Pilzner Detroit Managing Member Member, Executive Compensation and Governance $IJDBHPr$MFWFMBOEr$PMVNCVTr%FUSPJUr.JBNJr8FTU1BMN#FBDI mcdonaldhopkins.com Carl J. Grassi, President LENDING to growing businesses remains our top priority. Hennessey Capital is now Hitachi Business Finance Offering a world of ÁH[LEOH financing RSWLRQV for companies that want to grow. 248.658.1100 ZZZ.+LWDFKL%XVLQHVV)LQDQFH.FRP Of the 11 bills in the Detroit bankruptcy legislation package unveiled Thursday, one stood out. Unlike the rest, it didn’t deal with sending state money to the city, reforming city pensions or enacting fiscal oversight. Instead, House Bill 5571 would prohibit the Detroit Institute of Arts from renewing its existing three-county millage — or approving a new one. The bill, sponsored by Rep. Ken Goike, R-Ray Township, doesn’t have a connection to the city’s bankruptcy but is seen as necessary to secure votes for the rest of the bills from Macomb County legislators. That’s according to Rep. John Walsh, R-Livonia, who has been working for months to craft the bills. “It’s a big issue for them,” Walsh said. That’s because voters in Macomb in 2012 barely passed the DIA millage with 50.5 percent of the vote. Before it ever came to the vote, there was a question about whether the Macomb County Board of Commissioners would allow the millage to appear on the ballot. But Macomb also made levying of the millage dependent on whether the millage passed not just in Macomb, but in Oakland and Wayne counties as well. The other two counties did not include such a stipulation. The millage was approved by 64 percent of votes in Oakland and 68 percent in Wayne. Rep. Hugh Crawford, R-Novi, said he favors the package but said the DIA bill struck an odd note. “I kind of questioned why they were not able to renew that,” he said, adding that he didn’t think it should be part of the bankruptcy bills. He said he was told by House Republican leadership that the DIA was OK with the provision, but he has not been able to confirm that. Although he voted for the DIA millage in 2012, he said he would vote for the Goike bill. “I wouldn’t go against the total package for the one issue,” he said. “The solution it provides is too important to the city, the region and the entire state.” Goike did not return a call seeking comment. Rep. Pete Lund, R-Shelby Township, said Friday he had not decided how he planned to vote on the package and wouldn’t say if the DIA bill made it more likely he would support the legislation. Walsh said another reason for the bill is that the ownership structure of the DIA will change into an independent body, though still a nonprofit. Some lawmakers were uncomfortable with a private entity receiving tax dollars, he said. The 10-year, 0.2-mill levy brings in $23 million annually to the DIA to help fund its operations. The bankruptcy plan allows the millage to continue for the full 10 years, but made no mention about its future. Ari Adler, press secretary for House Speaker Jase Bolger, RMarshall, said the DIA has been involved in some of these discussions. He said the DIA is welcome The DIA bill doesn’t have a connection to the city’s bankruptcy but is seen as necessary to secure votes from Macomb County legislators. to develop an alternative way to come up with money, if it wishes, once the millage expires. “We are doing a lot to make sure the collection at the DIA stays at the DIA through this settlement,” Adler said. “State taxpayers are putting in money to protect the artwork. Sometimes protection comes at a cost.” Pamela Marcil, public relations director for the DIA, declined to comment on the advice of counsel. When the DIA sought approval CAPITOL BRIEFINGS Livonia lawmaker not looking for partisan points on Detroit bills, Page 10 of the millage in 2012, it did so by saying it planned to use the funding for operations, along with raising another $12 million to supplement that funding. That would free up its fundraisers to focus on raising money for an endowment so the museum would have a sustainable operating model. When the DIA volunteered to be part of the bankruptcy settlement, in order to keep from losing any of its artwork during bankruptcy, it pledged $100 million over 20 years, meaning the museum will have to raise another $5 million annually. Adler said the 11 bills are not tiebarred, so if one of the bills does not pass, the others can still pass. However, if this bill, or one of the others, is not approved, “it puts the whole package at risk,” he said. Chris Gautz: (517) 403-4403, [email protected]. Twitter: @chrisgautz DBpageAD_DBpageAD.qxd 5/5/2014 12:08 PM Page 1 YOUR BUSINESS DEMANDS RESULTS. Get the coverage, speed and reliability you need to succeed with America’s Largest 4G LTE Network. 19999 $ Designed to handle the elements Samsung Galaxy S®5 $249.99 2-yr. price – $50 mail-in rebate debit card. New 2-yr. activation required. 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H4756 20140512-NEWS--0006-NAT-CCI-CD_-- 5/9/2014 4:26 PM Page 6 Page 1 May 12, 2014 CRAIN’S DETROIT BUSINESS Metro Times deletes competition in deal with rival alt-weekly BY BILL SHEA CRAIN’S DETROIT BUSINESS Like its mainstream brethren, the Detroit Metro Times is trying to find the elixir that guarantees financial success — or at least survival — for a print newspaper in the mercurial age of digital media. While investing money and staffing in the 21st century holy trinity of digital, mobile and social media, the owners of the Ferndalebased alternative weekly last week also took a page out of capitalism’s dog-eared playbook and bolstered the bottom line by eliminating the competition. They did it in what they termed a merger with longtime Royal Oakbased rival Real Detroit Weekly, a transaction that created Metro Times LLC as a company separate from Cleveland-based Euclid Media LLC, which bought Metro Times and three other papers in December. Surprisingly, the rival weeklies shared only 30 percent of their advertisers despite being media outlets in the same market targeting similar segments — nightlife and entertainment. That leaves the remaining 70 percent of Real Detroit Weekly’s ad base for the Metro Times to try to capture for new revenue. “The advertising was being cannibalized. Having one alt-weekly in town would eliminate that problem,” said Andrew Zelman, Euclid Media’s majority owner. Zelman said advertisers have Real Detroit Weekly’s final edibeen receptive to having the sin- tion was last week, and the joint staffs of the papers will produce a gle newspaper. “In general, beefed-up Metro Times beginning we’ve heard posi- this week. Financial terms of the deal were tive feedback from every- not disclosed. It’s unclear whether Euclid Media paid RDW founder body,” he said. Zelman has and owner John Badanjek for his declined to dis- newspaper or assumed any debt — cuss financial which would make the deal an acZelman specifics but did quisition rather than a merger. Zelman said his company will be say both Metro Times and Real Dethe majority shareholder in Metro troit Weekly are profitable. Ownership is quick to point out Times LLC, and Badanjek will be a that the blending of the newspa- minority owner. Two editors, four advertising pers was done for content reasons sales representatives and other as much as financial. “This merger is more to us RDW staffers will work from the Metro Times’ Ferndale office unabout the content than ad dollars,” til the newspaper finds a new Chris Keating, a minority owner space in Detroit. Zelman in Euclid Media and pubexpects to announce lisher of Cleveland a new home Scene, wrote in an email. “At the core, Metro Times is hard-hitting journalism, indepth profiles, arts and culture. RDW is more of an entertainment, culture and music publiThe Detroit cation. We’d like to Metro Times and think that this will be a Real Detroit Weekly are multimedia company that coming together to create a will appeal to a broader au“superweekly” that would cover the region’s dience than publishing indi- entertainment and culture scene. It will be published under the Metro Times name. vidually.” within a month. Badanjek, who launched RDW in 1999, joins Metro Times LLC as president of a new events unit within the company. Events are a key revenue generaShackelford tor for alt-weeklies, and Metro Times’ current signature events include the annual “Blow Out” concerts and its “Pig & Whiskey” food event in downtown Ferndale. Tiffany Shackelford, executive director of the Washington, D.C.based Association of Alternative Newsmedia, said the combined Detroit newspapers will boost local arts and entertainment coverage in the market. “They’re going to really own that space more than they already had,” she said. The alt-weekly media segment has suffered the same financial and advertising losses and undergone the same job cuts as traditional print media, said Shackelford, whose organization is a trade group of 130 U.S. and Canadian alt-weeklies, of which Metro Times is a member but RDW was not. S B A P R E F E R R E D L E N D E R | T E R M L O A N S | R E A L E S TAT E L O A N S | L I N E S O F C R E D I T $194,000,000 in Commercial Loans in 2013. Your hometown advantage. Being local means we’re able to leverage approvals and decisions right from our home office here in Michigan. It means more answers backed by the knowledge we've gained from being rooted here since 1917. This means a lot for the business customers we help daily. Trust us, that’s a big advantage for small business. www.thefsb.com/sba | 866-372-1275 There have been several altweekly casualties in large cities the past few years. The Other Paper in Columbus, Ohio, was closed in January 2013, and The Nashville City Paper in Tennessee halted publication in August. In 2012, Boston-based Phoenix Media/Communications Group said it would merge its alt-weekly, The Boston Phoenix, with a style publication it also owns, Stuff Magazine, to create a weekly glossy magazine called The Phoenix. It closed in March 2013. However, the alt-weekly segment in recent years has seen some improvement, Shackelford said. “We’re seeing a nice, steady increase back to profitability and reach,” she said. Papers in several markets — such as Syracuse, N.Y., and Colorado Springs, Colo., are boosting print circulation. Zelman said the new Metro Times’ weekly circulation will be increased from the current 50,000 to beyond 65,000 but didn’t yet know to what number. Real Detroit Weekly published 65,000 issues every Wednesday. It is primarily a nightlife entertainment guide — stories, listings and ads about concerts, bars, bands, restaurants, art, fashion — rather than the traditional, largely leftleaning alternative news outlet that Metro Times is, although Metro Times also covers entertainment and culture. Alternative newspapers are using the same template as Metro Times to boost revenue, Shackelford said, and that includes investing in digital and mobile along with staging events. She noted that the massively popular South by Southwest festival was created by the co-founders of The Austin Chronicle alt-weekly in 1987. The new forms of revenue are critical because alt-weeklies traditionally have had a difficult time prying payment out of advertisers. The late Ben Burns, who had been director of the journalism program at Wayne State University and an editor at The Detroit News, told Crain’s in 2012 for a story about Metro Times that alt-weekly advertising is frustrating. “The collection rate on those entertainment ads historically in the news business is dreadful,” he said. “You can get the ads, but collecting the bill is something else. They don’t pay for them. It’s the worst category I can think of in terms of advertising nonpayment.” Advertising in alt-weeklies is usually from concert venues, bars, restaurants, casinos and industries such as medical marijuana and adult entertainment. Discussions between the alternative newspapers began in December, Zelman said. They were completed in recent weeks, and the deal was announced Tuesday. Blending back-shop functions such as printing, advertising and distribution have been worked out, Zelman said. The deal also includes Real Detroit Weekly’s digital properties, such as its website and social media outlets. Bill Shea: (313) 446-1626, [email protected]. Twitter: @bill_shea19 20140512-NEWS--0007-NAT-CCI-CD_-- 5/9/2014 4:25 PM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 7 DUSTIN WALSH Whether it’s making sure the lights are right or that attendees of a charity gala get a memorable view of Scott Fountain, Roger Penske is determined that the upcoming Chevrolet Detroit Belle Isle Grand Prix on a revived Belle Isle gets top marks. With Detroit’s reputation at stake, Penske sweats details on Grand Prix BY DUSTIN WALSH CRAIN’S DETROIT BUSINESS Walking around Belle Isle Park last week, billionaire Roger Penske showed that he knows what he likes and what he doesn’t. Preparation for the Chevrolet Detroit Belle Isle Grand Prix, in its third year since returning from hiatus, is in full gear. And the organizer and chairman and CEO of Bloomfield Hills-based Penske Corp. is there to ensure no detail gets overlooked. “Are those the lights we’re using?” Penske asked the race’s head of construction. “They look like something from my warehouse.” Penske inspects every detail because he knows what’s at stake. State oversight of the island, in place since February, is controversial in a bankrupt city. The Grand Prix, and its $50 million in economic impact, will be judged, locally and nationally. “I want to get an ‘A,’ ” Penske said. “We’re all working together and take this very seriously, because you can’t practice this, so we’re doing it in a way that our organization can deliver, and people trust that.” Penske knows how to succeed: His company operates more than 320 auto dealerships, he helped secure Super Bowl XL at Ford Field, and he owns one of the most successful IndyCar race teams in the sport’s history. And he promises this year’s Grand Prix, May 30-June 1, will be one of its most successful in history. A May 29 gala event, the PWC Grand Prixmiere, already has sold out and is expected to raise $400,000 for the Belle Isle Conservancy. Guests paid $500 to attend the fundraiser. They will get a peak at what the Grand Prix offers, includ- ing a drive around the racetrack before arriving at the gala tent near Scott Fountain, one of this year’s focal points, Penske said. The nearly 90-year-old fountain, a historic relic, will be operating during the gala and the weekend’s races, thanks to the Michigan Department of Natural Resources and the Belle Isle Conservancy. Last month, the conservancy was seeking $35,000 to $50,000 to repair and operate the fountain on weekends this summer. The DNR committed the funds. Penske is particularly proud of the fountain. He spent time last week ensuring that the walls of the gala tent would be clear so guests could view the fountain during the event. “This is going to look great, isn’t it?” Penske said. “This view of the fountain is going to set off the event.” The DNR’s presence is evident all over the island near the Grand Prix site. Trash no longer blows through the grounds, and 200 trees were removed, clearing views of the Detroit skyline. “The DNR has a consistent playbook, which they use (for) all the state parks,” Penske said. “You don’t see litter like before.” Penske and the state aren’t the only ones pitching in. Corporate sponsorships for the event are sold out, Penske said. Sponsors include Cars.com, Chevrolet, Comerica Bank, MotorCity Casino Hotel, Meijer Inc., Deloitte LLP, Coca-Cola Co. and Quicken Loans Inc. Sales of corporate chalets and seats remain a large push for Penske and his team. This year, the group installed 17 double-decker corporate chalets along the final straightaway. The chalets were the same used in the London Olympics in 2012. They hold 3,000 and are sold out, Penske said. The cornerstone of the Grand Prix’s success, he said, is access. Construction crews laid new pavement walkways around the grandstands, which will hold up to 14,000 fans, and completed a new walking bridge over the track to connect the chalets to the main paddock. “For us to create a successful event, we have to create access,” Penske said. “The stick-and-ball sports can’t offer access like we can, so we are taking advantage of it.” Fans are able to interact with drivers on pit row and the mechanics wrenching on engines in the paddock. The improvements are paying off. Besides selling out corporate spots, ticket sales are up nearly 8 percent over last year despite a $10 increase on tickets from 2013. The Grand Prix is expected to draw more than 100,000 fans to Belle Isle. All tickets cover access to the IndyCar Series, featuring the Chevrolet Indy Dual in Detroit, TUDOR United Sports Championship, Pirelli World Challenge Series and Meijer Fan Zone. Admission to the event will be free on the first day, May 30, following a Detroit Grand Prix tradition. Penske thinks this year’s Grand Prix will offer just a taste of what’s to come as Belle Isle improvements continue. By the 2015 Grand Prix, the DNR will have completed new pavement on the track and replaced the island’s outdated sewer system. “We’ve always said we’ll make a difference,” Penske said. “I think we’ve shown that we did.” Dustin Walsh: (313) 446-6042, [email protected]. Twitter: @dustinpwalsh IS YOUR TEMPORARY LABOR PROVIDER CHARGING YOU A FAIR RATE? Get a free assessment at: www.parrymurphy.com/templabor.html 20140512-NEWS--0008-NAT-CCI-CD_-- 5/9/2014 5:31 PM Page 1 Page 8 May 12, 2014 CRAIN’S DETROIT BUSINESS OPINION Time to build case for backing transit or years, Southeast Michigan civic and business leaders have sought the holy grail: a quality, regional public transit system that competes for “riders of choice” as well as “riders of necessity.” Such a system would reduce peak freeway congestion as well as be attractive to young talent who prefer public transit to personal vehicles. State law has created a Regional Transit Authority. Now we have to fund it. A local alliance of ministers and community leaders hopes to pull together a coalition to help propel that effort. (See story, Page 25.) In that respect, Grand Rapids is ahead of the game. As Matthew Gryczan reports on Page 17, that city’s regional transit system will launch a rapid-bus transit line in August along that region’s equivalent of Woodward Avenue. Business leaders — and voters — backed the expansion. Businesses are expanding and renovating to accommodate additional traffic anticipated on the corridor. Transit-linked investment is also anticipated in Detroit along the 3.3-mile streetcar loop known as M-1 Rail. Business and philanthropy led the charge on M-1 Rail, which should start running by 2016. That’s also the year region voters could be asked to approve a millage for expanded transit, including routes similar to the rapid-bus Silver Line in Grand Rapids. Building the case for public support will take a lot of effort, from grass roots through top civic and business leadership. Now is the time for business owners, employers and leaders to start planning. The June 4 summit can be a good start. For more information, go to mccmichigan.org. F Bankruptcy end no partisan goal A poll released last week by Business Leaders for Michigan shows strong support for using state dollars to help bring Detroit’s bankruptcy to a close. (See “Most Michigan residents support $350M state help for bankrupt Detroit,” crainsdetroit.com.) Voter support exceeds 50 percent in all regions of the state and is across party lines, BLM CEO Doug Rothwell said. That should boost efforts by state Rep. John Walsh to pass 11 bills related to the bankruptcy, including the critical contribution of nearly $200 million toward city pension shortfalls. (See Capitol Briefings, Page 10.) “It not only affects Detroit, but my district and the entire state,” Walsh, a Republican from Livonia, told Crain’s. “If we do this right, following the bankruptcy, the city has a chance to return some of its population level and its economic success.” We hope this action becomes bipartisan. LETTERS Word choice not age-friendly Editor: Words are important. Words matter. I was very surprised to read the poor choice of words expressed in the headline in the health care section of the April 21 edition: “The ‘silver tsunami,’ ” in reference to the demographic change underway. People of great age do not create a tsunami. A tsunami is a terrible force wreaking havoc and destruction. As we age, we are not an evil force wreaking chaos and destruction. Yet the choice of words evokes this very negative picture. I am surprised that Crain’s is not more thoughtful and considerate in word choice. As our society moves to accept the inherent responsibilities to improve life as we age, we cannot afford to set ourselves back by the use of pejorative language. The negative reference is baffling Crain’s Detroit Business welcomes letters to the editor. All letters will be considered for publication, provided they are signed and do not defame individuals or organizations. Letters may be edited for length and clarity. Write: Editor, Crain’s Detroit Business, 1155 Gratiot Ave., Detroit, MI 48207-2997. Email: [email protected] when considering that caring for those of advancing ages is vital. While my message is strong, I recognize the potential inadvertence of the use of words. Through my legal work and my work with GracefulAging.com, my ear is sensitive to language. I can tell you that “tsunami” when referencing seniors is quick to draw a strong reaction from those in the aging field. Personally, I rally against words like “old,” too. Even “senior” is off-putting. My growing preference is to consider people as they age as persons of great age. I am glad we have organizations like Trinity and other fine parties committed to improving life as we age. Gregory Bator Founder and host of Graceful Aging Attorney, Bator Legal Birmingham All of us have some kind of disability Editor: Regarding the April 21 Other Voices column, “Employers must accept diverse abilities,” I’d venture to say (in my distinctively disfluent way) that George Lenyo was See Letters, Page 9 KEITH CRAIN: Water everywhere, but not a drop to drink There are few things that are as volatile as trying to figure out the water and sewage system for Southeast Michigan. For a lot longer than any of us would like to remember, it was under the jurisdiction of a federal judge. That ended in early 2013. And in spite of that supervision for more than 35 years, we have learned corruption was rife at least some of that time. Meanwhile, for decades, Detroit has been selling water to municipalities at a wholesale rate, and those same municipali- ties have been marking up that same water to their residents. A nice little profit center for the suburbs. Detroit’s bankruptcy gives the entire region the opportunity to become more than a customer. The deal being proposed is either for a new authority to lease the system from the city or have the city lease the system to a private company. Ownership is tricky. No one, particularly Oakland County, likes the idea of having to take on debt the system has incurred. They don’t mind the asset side but are very nervous about the debt. The city’s emergency manager and the federal bankruptcy judge have to figure out how to handle this asset. City proposals so far don’t include regional ownership. There already is a seven-member regional board, but the city appointees outnumber the suburban, and decisions are majority-rule. It seems like an impossible task to solve this dilemma. A solution won’t please everyone. Yet I have been pleasantly surprised at the positive outcome of Cobo Center’s transition to a regional authority that both owns and operates the facility. Unanimous votes are required on its board, something a lot of people thought would never work — but it has. Cobo has become a real jewel for the region, not just Detroit. We need a solution. Everyone needs water, and it’s too expensive to try to replicate the huge water system already in place. To make its ownership and management shared by everyone makes great sense. The solution is fairly obvious. The journey is going to be difficult, to say the least. We all want our community to have abundant, clear, clean water. The system is in place. The challenge will be to create an ownership and management system that will make everyone unhappy equally. 20140512-NEWS--0008,0009-NAT-CCI-CD_-- 5/9/2014 10:26 AM Page 2 CRAIN’S DETROIT BUSINESS May 12, 2014 LETTERS CONTINUED ■ From Page 8 shooting low when he estimated that more than 70 percent of disabilities are not apparent. Given that everybody has some disability — we just don’t count many of the characteristics that create hurdles for even the most successful people — it’s more likely 99 percent of disabilities are invisible. More employers should doublecheck to make sure they aren’t hampered by their own attitudes when it comes to hiring, promoting and, frankly, just listening to people with disabilities. This can be very difficult for many employers, but they likely have more ability in this area than they think. Sharon Emery of physicians by state and federal agencies even if a violation is only technical or inadvertent. The Crain’s articles have shined a light on what is now the gorilla in the room for health professionals. Physicians must prepare themselves to be in absolute compliance with voluminous state and federal requirements or potentially face a virtual onslaught of administrative actions that can be career-ending and financially devastating. Christine Dedarian Sylvan Lake Auto exec haircuts matched talent level Editor: The April 14 Publisher’s Note- book column by Mary Kramer on the compensation divide, “Compensation creep worth keeping eye on,” was very good. I firmly support excellent compensation for excellent performance. The only point in the column that could use data to support it is the haircuts that GM and Chrysler execs took while the taxpayers held the stock, and the subsequent inability-to-recruit comment. Similar comments were made by the former GM chairman to persuade the administration to put the taxpayers’ interests to a fire sale. However, I’m not aware of any talent that was recruited away from GM or Chrysler. Top talent certainly would have been lured away. Unless some top guns left, I would conclude the haircut levels were in line Page 9 with the talent level. Alan Levijoki Clio Support local companies Editor: I am deeply disappointed to read that the airport authority board selected a foreign-owned vendor over Planterra for the horticultural services contract (“Biz tied to Libya wins airport deal,” April 28, Page 1). Planterra is a vibrant and proactive force in our community and that Greater West Bloomfield Chamber of Commerce. It employs Michigan residents and hosts a variety of events that echo our motto of “bringing business and commu- nity together.” Shane Pliska, president of Planterra, will be honored as Young Entrepreneur of the Yearat our eighth annual awards dinner. His dedication to the chamber and community earned him this recognition. When a public entity spends money, there is more than one bottom line to consider. The level of commitment and dedication to our region from foreign entities isn’t the same as the investment local businesses make in our community. We need to support great community partners like Planterra that contribute to and positively impact our local economy and stature. Suzanne Levine Executive director Greater West Bloomfield Chamber of Commerce Vice president Truscott Rossman Lansing Compliance big issue in medical community Editor: The articles in the April 21 Crain’s by Jay Greene (“New state rules seek to tighten doctor discipline,” Page 1) and Chad Halcom (“Michigan medical discipline rises to a new high,” Page 21) did a great service to the medical community. While physicians still worry about medical malpractice, the facts do not support their concern. Medical malpractice reform in Michigan has dramatically reduced the filing of court actions against physicians. Now, however, the most problematic challenge facing doctors, which has the potential of having permanent career impact, is a fast-growing trend of the targeting IS YOUR DENTAL PLAN OVERDUE FOR A CHECKUP? 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A business degree from Wayne State University does more than provide an academic foundation for success — it helps open doors. Our graduates join a strong network of more than 31,000 successful alumni across Metro Detroit and worldwide. Whether you’re landing that first job or making your way to the executive suite, there’s likely a Wayne State alum nearby, ready to help. CRAIN’S DETROIT BUSINESS Livonia lawmaker not looking for partisan points on Detroit bills The state’s involvepath for the city to return ment in helping Detroit to a wonderful future.” exit from bankruptcy He said he remembers has been led for months going downtown nearly behind the scenes by an every weekend as a child unlikely figure — state to attend international Rep. John Walsh. festivals, play and shop, So why is a Republican but that doesn’t happen from Livonia so deeply as much anymore. involved in this process? “If we do this right, folHe did not grab the short lowing the bankruptcy, straw, he guarantees. the city has a chance to “I raised my hand,” return some of its popuChris Gautz Walsh said. “I’ve had a lation level and its ecolong affinity for the city. nomic success,” he said It was a natural for me to step up And Walsh has been involved, aland try to work most from the beginning, meeting on this package. with Kevyn Orr after his appointIt not only af- ment as Detroit’s emergency manfects Detroit, ager. And as the settlement negotiabut my district tions continued and it was getting and the entire closer to the final plan of adjuststate.” ment, Walsh and others began Walsh, 51, was drafting the legislation that would born in Detroit become the 11-bill package that was and earned his unveiled on Thursday. law degree from Those bills, House Bills 5566Walsh Wayne State Uni- 5575 and an 11th bill that has yet to versity and worked in private prac- be officially introduced, will be the tice in the city for 15 years. subject of a hearing Tuesday in Before becoming a state law- Lansing before a new House commaker, Walsh was the executive mittee, Detroit’s Recovery and director for Schoolcraft College’s Michigan’s Future. foundation, and oversaw operaWalsh, not only guided the bills in tions of the college’s business cen- the drafting process and sponsored ter and culinary program. one of the 11, but he will also serve Walsh said his involvement in as chairman of the new committee. the issue is not just motivated by At Tuesday’s hearing, Walsh will the economics, “but we can set a give an overview of the legislation Capitol B r i e fi ng s Terry Campbell, MBA ’90 Chief Operating Officer Detroit Eastern Market School of Business Administration business.wayne.edu AIM HIGHER May 12, 2014 WE WERE CURIOUS, COULD A BANK LOOK BEYOND COOKIE CUTTER SOLUTIONS TO HELP YOUR BUSINESS SUCCEED? You don’t run a cookie cutter business. That’s why we dig deeper and ask better questions to get beyond the expected solutions. Set up a visit with a Fifth Third Business Banker. Because if your bank isn’t curious, maybe it should be. 53.com/BusinessAnswers. and then Orr will testify on the package. A second hearing tentatively set for later in the week will hear from groups connected to the bankruptcy, Walsh said, and could include union and pension officials, business leaders and possibly a representative from the City Council or Mayor Mike Duggan’s office. The following week, there will be at least one more hearing, if not two, to take testimony from the general public, he said. While some GOP colleagues have a reputation for seeming to enjoy the annoyance they give Democrats, Walsh has earned a reputation as honest and even-handed. But as speaker pro tempore of the House, it’s Walsh’s job to control the gavel on the House floor, and that has led to some bitter disagreements with Democrats who felt he was not allowing them to challenge rulings that were made, or to speak on certain bills. Walsh said he has a good relationship with House Democrats, though, and is looking forward to the process that begins this week. “There are going to be rough spots, but I always strive to treat everyone with dignity and respect,” Walsh said. “I’m a good, proud Republican, but I was sent to Lansing to get work done.” Chris Gautz: (517) 403-4403, [email protected]. Twitter: @chrisgautz The curious bank.® Fifth Third Bank. Member FDIC. 31675_Fifth Third_Register_10x6.625_QFBR0119.indd 1 4/24/14 5:55 PM 20140512-NEWS--0011,0012,0013,0014,0015,0016-NAT-CCI-CD_-- 5/9/2014 10:25 AM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 11 WORTH THE WEIGHT? A medical practice cross-trains staff so it can expand services, Page 16 growing small businesses EDITOR’S NOTEBOOK Amy Haimerl is entrepreneurship editor and covers the city of Detroit. She can be reached at (313) 446-0416 or at [email protected] Amy Haimerl At last, help for survivors Rachel Lutz has a word for them: Been-ups. These companies are the ones already here silently toiling, unremembered and uncelebrated, watching as the resources, support and capital focus on startups. As the owner of the Peacock Room and Emerald boutiques in Midtown, Lutz is a been-up. She started her company on credit cards and has grown it into a place that dresses some of Detroit’s most fashionable ladies. Been-up Christa Sarafa, whose family owns Public Lumber Co. on the city’s east side, has been railing about the attention flowing to downtown and the new businesses opening — with little remembrance of those, like her family’s, that never left. Well, the New Economy Initiative has been listening to all this street talk. The group recently announced it will give $500,000 to existing businesses in Detroit, Highland Park and Hamtramck. “While we recognize all the energy around Detroit’s startup scene, we feel it’s important to celebrate the small, existing businesses that have been the cornerstone of their communities for years,” said David Egner, executive director of the NEI, a project of the Community Foundation for Southeast Michigan. The NEIdeas program, as it is being called, is doling out grants in two groups: 䡲 $10,000 to 30 small businesses with revenue of less than $1 million. 䡲 $100,000 to two entrepreneurs with revenue between $1 million and $5 million. The NEI has been hosting listening sessions around the city, advising small-business owners on the application process. And for such significant grants, it’s not that challenging. You have to submit a 200-word essay that shows how the grant would affect you or your business and expresses your passion. Having just judged our annual 20 in their 20s applications, I can’t stress how important it is to clearly spell out the measurable results you expect. Details are gold. Be specific. Second place also doesn’t look too shabby. The Detroit Economic Growth Corp. will connect them with the entrepreneurial resources available locally. Here’s to the been-ups. To apply, visit neideasdetroit.org; applications are due by June 26. Andrea Livingston, co-founder of the Detroit digital marketing firm Grit Design Inc., knows “the respect factor” is a key to keeping employees happy through flexible scheduling. Show them the money, but ... JOHN SOBCZAK Yeah, cash is nice, but trolling for talent isn’t always that simple – or always that expensive. Here are 12 tips to help find and reward talented employees BY GARY ANGLEBRANDT SPECIAL TO CRAIN’S DETROIT BUSINESS F or companies across a range of industries in Southeast Michigan, gaps in the workforce are top of mind. IT workers, skilled tradespeople, health care workers and anyone schooled in the STEM disciplines of science, technology, engineering and mathematics are in high demand. And some slots are expected to come under more pressure as baby boomers retire. Stepping up recruiting is one-half of the solution, but what about the benefits and compensation side? As second-stage businesses grow, owners increasingly find themselves competing for talent with bigger competitors but lacking resources to offer big benefits and pay. The good news is they don’t necessarily have to. Business experts, human resource professionals and business owners say companies should look beyond traditional benefits and compensation to softer — and less expensive — factors such as fringe benefits, career development and flexible schedules. “You have to understand what the candidate’s carrot is,” said Cynthia TAPPING TALENT: HOW 2 COMPANIES DO IT Generations Home Care Group: Aptitude, not diploma, is the prime credential, Page 14 Urban Science Applications Inc.: Concentrating on culture attracts, keeps tech talent, Trivia Tuesday at Urban Page 15 Science Applications. Richardson, manager of talent programs and talent enhancement at the Michigan Economic Development Corp. “It’s not always money. It’s time to work on a pet project; it’s flex time; it’s ‘I will work at 3 in Richardson the morning for you, but I want to be home in the morning to get the kids to school.’ ” And if that doesn’t work? “Then we attack salaries, but that’s secondary,” said Chris Beltz, human resources director at Human Capital LLC in Rochester Hills, where he manages HR for 150 client companies. Smaller companies should look for opportunities to help employees with their work-life balance, said Rose Stanley, total rewards practice leader for WorldatWork, a Scottsdale, Ariz.-based human resources assoStanley ciation. “Companies need to think out of that big box of traditional compensation and benefits,” she said. “Employees are looking for something. Try to find out what that is.” How does a company put in place the compensation packages that attract and retain talent? For starters, talk with existing staff, do the homework on prevailing salaries for specific jobs — and be creative. Here are 12 tips to guide talent searches and compensation talks: 1. Above all, flexibility The mantra among the experts is flexibility. It is “your No. 1 thing,” Beltz said. A company in a talent bind needs to make some concessions, and flexibility is an easy one to make. See Rewards, Page 12 20140512-NEWS--0011,0012,0013,0014,0015,0016-NAT-CCI-CD_-- 5/9/2014 10:25 AM Page 2 Page 12 CRAIN’S DETROIT BUSINESS May 12, 2014 Second Stage Rewards: It’s not just about money ■ From Page 11 Grit Design Inc., a digital marketing firm in Detroit, hasn’t had a hard time finding people for its ITheavy staff of 13. Co-founder Andrea Livingston said this is because of the company’s flexibility in hours and its culture in general. There isn’t a set number of personal days for each employee. People can take time as needed as long as deadlines are met and no one else’s deadlines won’t be hampered. “It’s the respect factor,” Livingston said. “People have life needs. That really is the cadence of the office. If people need to call in or work from home, there’s not a lot of questions. That’s a huge relief for people.” Tech workers like to stay on top of the latest platforms and systems. Giving them opportunities to work on more than one is valuable to them, so Grit rotates people in ways that advances their portfolios. “Although you should pay people, especially really good people, what they’re valued at, it’s about letting them have control over what they work on,” Livingston said. Office politics can poison efforts at flexibility as workers “feel they have to be at their seat at 8 a.m. before everyone else gets there,” she said. The antidote: frequent, open communication. DETROIT JU UNE 09-12, 2014 REGISTER TODAY! 2. Attract younger workers bigMevent.com | 800.733.4763 Register to attend and be a part of shaping the future of manufacturing. THE BIG M is an unprecedented gathering of stakeholders building a strong future for manufacturing and we need you there. M | CONFERENCE: Learn advanced manufacturing strategies from GE, Siemens, Dow, Dell, Ford, Steelcase and more. M | EXCHANGE: Join industry experts in conversations on crucial topics like cybersecurity and 3D manufacturing. M | EXHIBITS: Explore the latest manufacturing technologies, innovations, and discover the impact they can have on your business. M | TOURS: Discover how Detroit-area manufacturers are leading the industry in new and exciting ways. Join us and help shape the future of manufacturing. produced by bigMevent @bigMevent IN PARTNERSHIP WITH MEDC LOGO TO COME ® Flexibility in culture as well as time is in demand among younger workers. Millennials look for opportunities to be involved in community functions and social responsibility events and want the time to do them, Stanley said. And they don’t make it a secret. “They will come and ask for it,” Stanley said. “Me, as a baby boomer, I’m more reluctant to ask.” Active Solutions Group in Dearborn doesn’t have trouble maintaining its staff of young tech workers because the culture is loose, President Frank Kadaf said. “The relaxed atmosphere is very attractive to them,” he said. The dress code Kadaf is loose, there are after-work gatherings, and Active Solutions is generous with chances to work from home or take a day to work on side projects, he said. “We’re not reckless, but they have the ability to do what they want,” Kadaf said. In some cases, those projects turn into side businesses in which Kadaf becomes a partner. One quality to look for when hiring fresh faces out of college is the ability to figure things out for themselves, Livingston said. “Folks coming out of college are not always best in understanding a flexible environment,” she said. 3. But don’t forget older people It’s hard to put a value on experience, and people out there with it are ready to work if a compa ny can offer the right kind of arrangement. Getting in touch with organizations such as AARP can churn up people ready to work who know what they’re doing, Stanley said. Offering part-time work and job sharing might be all that’s needed to make it happen. “They have all this knowledge, and they have a work ethic that’s already established,” Stanley said. 4. Don’t forget the long-term unemployed Companies do themselves a disservice by writing off people with a recent big gap on their résumé. San Francisco-based Evolv Inc. published a study in April that found the long-term unemployed were no more or less productive than people with more consistent résumés. The report was based on the company’s study of almost 20,000 sales and service workers in two groups: those who hadn’t worked in five years and those who had. It’s not as if a few years off causes people to revert to being high schoolers again. “They might have to come back up to speed, but the world didn’t change that much in five years,” Stanley said, noting that large companies make a point of staying in touch with former workers of all stripes because it cost a lot to train them and a lot to replace them. Employers can gain a trade-off here, too, in the form of a salary discount, she said. The MEDC runs a program called Shifting Gears to help experienced workers move into new careers at small businesses. See mitalent.org/misg-stakeholders. 5. Offer more vacation “One thing I think employers are ridiculously skimpy on is vacation time,” Richardson said. Adding extra vacation time to a benefits package can make a company stand out from the crowd. This appeals to workers frustrated at having to restart the clock every time they take a new job — a common occurrence in an era when lifelong jobs are a thing of the past. “Employers really trip over a nickel to save a penny when they don’t offer a competitive package, especially to experienced workers,” Richardson said. “You’re recruiting experienced talent but punishing them because they’re just coming to your company.” Extra time off does have its costs and should be handed out judiciously, said Stanley, who advises companies to use it in one-on-one negoSee Next Page 20140512-NEWS--0011,0012,0013,0014,0015,0016-NAT-CCI-CD_-- 5/9/2014 10:24 AM Page 3 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 13 Second Stage From Previous Page tiations. Companies should gather feedback from candidates who turned down a job to see whether time off was a factor. They also should look into variations that are becoming popular, such as workweeks of four 10-hour days or schedules of 80 hours in nine days. “Survey data shows most Americans don’t take long vacations,” Stanley said. “They take long weekends.” 6. Don’t forget about training Career development is always a top priority for workers, and it doesn’t have to cost a lot. Lateral moves, for example, satisfy the need to develop new skills but don’t necessarily mean a pay increase. Training fell by the wayside during the downturn, Richardson said. And it can get overlooked when a company takes on a new client and automatically starts looking outside for talent — a great way to inspire mutinous worker sentiments. Before the company starts looking for outside help, employees at Active Solutions are offered company-paid training if a new job comes up that doesn’t fit anyone’s skills, Kadaf said. Companies shouldn’t forget that management training can take place after hiring and that government grants exist for worker training, said Michael Hansen, president of the Michigan Community Colleges Association. “If there’s a training need, call the president of the local community college,” Hansen said. “You don’t have to go through layers of bureaucracy.” and takes a few weeks of paperwork to sponsor a visa, she said. Much of that can be avoided because students already are authorized to work in their field of study for up to 29 Trentin months. If the employer and employee want to continue the relationship, they can go through the visa process later. Employers don’t have to pay into Social Security while the worker is on a student visa, and no relocation costs would come with hiring someone straight out of another country. Companies also can offer flexibility to deal with immigration issues, such as time to leave the country and renew a visa, and it doesn’t have to be paid leave. Help with adjusting to the community, finding bilingual schools and assistance for spouses are other extras a company can offer to help workers feel at home. “These sorts of things get the word out that a company’s doors are open to international workers,” Trentin said. “They know they can apply to a Microsoft or an Oracle, but who in Michigan?” 9. Make sure job-seekers feel welcome Showcasing diversity can turn a business into a magnet for talented people who don’t want to wait until day one on the job to find out whether the company’s culture is going to work for them. Marketing materials signal a company’s inclusiveness, as can visiting support groups and associations to offer hiring support, Stanley said. To back that up, companies can tailor make people new to the workplace feel at home through social meetings and workplace support groups. A flexible work environment tends to go a long way, Stanley said. For example, workers with disabilities benefit from the ability to telecommute as needed. 10. Don’t let pay lag back, it’s infinitely more complex than ‘we don’t have enough machinists and welders,’ ” Hansen said. “The higher-paying ones never have trouble filling jobs.” Beltz of Human Capital said that when he makes clients aware of their lagging pay, they always make adjustments. He advises companies to “look in the mirror,” especially now that the economy has picked up and workers can pack up and leave again. 11. Do the research. Rinse. Repeat Compensation data age quickly, and paying downturn-era wages deep into an upturn is not a recipe for success, Richardson said. Richardson’s office at the MEDC can run compensation numbers for a few key positions as long as the jobs are posted at mitalent.org. Online tools available through human See Rewards, Page 14 PLATINUM STANDARD FRACTIONAL AND MANAGED BUSINESS AVIATION PROGRAMS. SERVING ALL SOUTHEASTERN MICHIGAN. It’s hard to have sympathy for a company that complains of not being able to find workers but hasn’t stepped up its starting pay in 10 years. “Employers can get very complacent with their pay,” Richardson said. “They need to really understand what the market is paying — the market changes every day, every month.” Hansen at the community college association talks with college staff who place students in skilled jobs such as machining and welding. What he hears is that the companies that complain the loudest about not finding talent are the ones that pay the lowest. “If you peel the onion layer CORPORATEEAGLE.COM 7. Offer one or two benefits for contractors Companies in a bind between hiring permanent workers and highquality contractors can offer a few benefits as an in-between option. Some health insurance companies in Michigan will cover contractors as part of an employer’s group, Beltz said. Employers also can include contractors on voluntary benefit programs such as retailer discounts and Beltz pet insurance. “That’s a big one,” Beltz said. 8. Look for foreign talent If a company is suffering a talent crunch, it should look beyond its usual talent pools. One such pool: international students. Employers assume that hiring foreign workers is complicated and expensive, said Athena Trentin, executive director of the Global Talent Retention Initiative of Michigan, funded by the MEDC and New Economy Initiative to keep international students in the state. “International students want to stay here,” Trentin said. “They’ve already picked up and left their families and created a home.” It generally costs $3,000 to $7,000 Focused on Business in Michigan $12,500,000 Senior Housing Facility $17,700,000 Commercial Real Estate $8,500,000 New Limited Service Hotel $3,800,000 Mixed-Use Historic Property Construction Loan Treasury Management Services Southeast Michigan 700,000 sq, ft. of Industrial Space Lansing, MI Construction Loan SBA 504 Program Treasury Management Services Southeast Michigan Multi-Family/Retail Detroit, MI To learn how we can help, contact: Patrick Skiles, Senior Vice President (734) 542-2790 [email protected] ©2014 TCF National Bank. Member FDIC. www.tcfbank.com 20140512-NEWS--0011,0012,0013,0014,0015,0016-NAT-CCI-CD_-- 5/8/2014 2:17 PM Page 14 Page 4 May 12, 2014 CRAIN’S DETROIT BUSINESS Second Stage Home care company’s job posting: Aptitude wanted Vincent Salvia has worn many business hats over five decades. He has worked for General Motors Corp. and Kimberly Clark-Corp. in accounting roles, was executive vice president of operations for a pharmaceutical company and sought out talent as a headhunter for 10 years. Now he owns Generations Home Care Group, a health care company of 100 employees based in Rochester Hills that provides at-home care. One day, Salvia had had enough. No more paying thousands of dollars to run a little job posting in a newspaper or poring over the college degrees listed on a candidate’s résumé. Salvia didn’t want anoth- BUSINESS CONDITIONS CAN CHANGE AS QUICKLY AS THE WEATHER. We can help. When businesses face the changing demands of growth, purchasing goods, or making payroll, they require a strong, yet flexible solution. Our asset-based lending solutions can be the answer ... whatever the climate. Contact me today! 888.999.8050 Matt Dekutoski er CPA who, though talented and valuable in certain situations, cost $80,000 a year to be, on most days, “a very expensive billing clerk.” “I found people have all kinds of degrees, but aptitude confirms their ability to learn and do a task,” Salvia said. “So many people graduating with degrees don’t have the aptitude. They feel that degree will carry them.” So Salvia began seeking aptitude — which, tactically speaking, boils down to little more than using his gut instinct. Salvia looks for people he thinks have the will to succeed, like the waitress he hired who now heads operations. Or her sister, who worked midnights at a bar stocking shelves and now is a business manager. The traditional CFO duties were pieced out to people who appreciated the chance to learn. Many of Salvia’s employees have no college degrees. “We’re not stuck in the corporate world where you have to have this degree to do this job,” which is a poor indicator of how a person Salvia will be on the job, Salvia said. “It doesn’t mean much until you get out on the front lines.” This approach manifests itself on the benefits and compensation side as higher pay. In return, workers learn multiple, marketable skills, as they are required to learn each other’s jobs through cross training. “I’m paying people much more than what they would make someplace else,” Salvia said. The arrangement has worked out well, he said. Productivity is Rewards: Money isn’t the only value ■ From Page 13 resource organizations such as the Society for Human Resource Management can show salary data for specific jobs right down to the ZIP code. Kadaf of Active Solutions Group said he checks pay scales every three or four months and tries to make adjustments over time. He doesn’t have a preset schedule for giving raises but gives them based on how things are coming along — THE MILLER LAW FIRM Changing the Odds in our Clients’ Favor The Miller Law Firm is Recognized as a Leader in Complex Business Litigation Q Automotive Supplier Counseling Q Commercial and business lawsuits Q Employment litigation Q Shareholder and partnership disputes Referral fees honored on contingency fee cases 950 West University Drive, Suite 300 Rochester, Michigan 48307 248-841-2200 up and costs are down, and employees are happy to be getting the chance to advance, Salvia said. The flexibility has helped, too. The Michigan Talent Bank — now called Pure Michigan Talent Connect — is a good source for nurses and aides, but Salvia has a harder time finding occupational and physical therapists. That problem was diminished when he began offering flexible hours. The therapists are expected to do 20 visits a week. They can use the full week including weekends to fill those hours however they want, working around family demands and spouses’ work hours. As a general pattern for smallbusiness workforce success, Salvia follows this formula learned from experience: “Small team, talented, properly compensated and slightly overworked.” — Gary Anglebrandt millerlawpc.com before employees ask for them. He also gives surprise bonuses for doing a good job in a given week. 12. Be careful about playing favorites When sweetening the pot to attract a certain type of skilled worker, unintended consequences can arise. The employee who has slogged it out over many economically dragging years without a raise isn’t going to feel good about newcomers receiving higher salaries. “Now that you’re hiring in a war-of-talent time, you don’t want to lose that person who stuck with you the last three years,” Richardson said. Some of these employees may prefer more time off to salary increases, she said. This is another reason to stay on top of compensation data for all job types within a company, experts say. Employees in a department where a talent crunch hasn’t arisen could be getting low salaries simply because no one has bothered to look. Then, when some in-demand workers start filling the ranks, these existing workers feel jilted. HR managers should conduct salary reviews regularly. “Pay compression” is the HR term for having to hire people in a tight spot, to the disadvantage of staff in the same department hired earlier at lower pay ranges. “Sometimes that range has to change based on what’s happening,” said WorldatWork’s Stanley. For people in other departments, managers need to have honest talks about market conditions and pay philosophy. Sometimes an understanding of the bigger economic picture at an organization really helps with understanding. Said Stanley: “Some jobs within an organization just may not be at a premium.” 20140512-NEWS--0011,0012,0013,0014,0015,0016-NAT-CCI-CD_-- May 12, 2014 5/8/2014 CRAIN’S DETROIT BUSINESS 2:18 PM Page 5 Page 15 Second Stage Mike Wozniak, a senior manager at Urban Science Applications, hosts “Trivia Tuesday,” an event at which workers gather at lunchtime (below) to vie for a coveted trophy: a pinata. LARRY PEPLIN Urban Science concentrates on culture to win, keep talent Detroit-based Urban Science Applications Inc. is based in a hot zone of competition for tech talent. The company, which analyzes sales and marketing data for automotive companies and car dealerships, is roommates with General Motors Co. in the Renaissance Center. And it’s just down the street from Quicken Loans Inc. Both have sponged up tech workers lately. “A number of companies are coming after us,” trying to score tech talent, said Rebecca Gualdoni, chief human resources officer for Urban Science. The company offers all the expected things: competitive benefits and compensation, health insurance, a 401(k), dental, life insur- ance and so on. But it’s the softer cultural features that have helped it gain more traction among candidates. These are things such as foosball tournaments, video games, popcorn machines and pancake breakfasts. “It’s not always the raises that are attracting them,” Gualdoni said. “It’s the environment and the culture.” Urban Science employs 850, with 300 of them in Detroit alone. Two years ago, in direct response to the talent pressure, Urban Science also organized a committee of 15-20 employees, depending on the topic, to find out what employees wanted. The first thing was a relaxed dress code, which the company soon provided. Next was more time off, which the company is working on. “They want more time to tinker and learn,” Gualdoni said. The company allows some workat-home flexibility and now is looking into more flexible work schedules. Another move that caused an immediate spike in interest from young talent was Urban Science’s offering incentives for workers to live in downtown Detroit. Its tuition reimbursement program — which never stopped during the recession, as it did at many companies— also has kept job candidates lined up. — Gary Anglebrandt IS YOUR CURRENT F A B R I C AT O R just not cutting it? Q U A L I T Y FABRICATION S E R V I C E S SINCE 1989 )DEULFDWLRQ0DFKLQLQJ S E R V I C E S :HOGLQJ0LJ7LJ &1&/DVHU&XWWLQJ 3UHVV%UHDN%HQGLQJ 6DQGEODVWLQJ 3RZGHU&RDWLQJ FABRICATES 6WDLQOHVV6WHHO DQG$OXPLQXP :HOGPHQWV *XDUGLQJ 3ODWIRUPV 0DFKLQH%DVHV A-1 FABRICATION INC. Eastpointe, Michigan 586-775-8392 | Fax 586-775-8596 a 1 fa b ri c a t i o n@ a t t .ne t | w w w .A -1 fa b ri c a t i o n.c o m 20140512-NEWS--0011,0012,0013,0014,0015,0016-NAT-CCI-CD_-- 5/8/2014 Page 16 3:52 PM Page 6 May 12, 2014 CRAIN’S DETROIT BUSINESS Second Stage To expand medical practice, doctor cross-trained existing staff BY GARY ANGLEBRANDT CRAIN’S DETROIT BUSINESS Samer Kafelghazal doesn’t mind tinkering with his medical practice. He started Middlebelt Medical Center in 1998 as a primary care provider. He liked the independence that running a solo practice afforded. The drawback was he depended on hospitals for referrals, and there was little to differentiate his business. So in 2005, Kafelghazal added cosmetic procedures, such as acne treatments, Botox injections, laser MIDDLEBELT MEDICAL CENTER PLC Location: Livonia Description: Health care practice specializing in cosmetic procedures and weight loss President and CEO: Samer Kafelghazal, M.D. Employees: Six Revenue: $1.1 million in 2013 treatments — “everything that doesn’t require surgery,” he said. That, too, had drawbacks. The cosmetics business requires expensive equipment that siphons profits for years before making returns on the investment. The tips used on laser machines alone cost $350 and have to be changed after every patient, said KafelghazKafelghazal al. So although Middlebelt Medical’s revenue increased 50 percent in the first year with cosmetic procedures, the profit margins barely squeaked by. Competition was fierce here, too. “Anybody on a corner can do Botox and laser hair removal,” Kafelghazal said. So in 2009, he tacked on another practice area: weight management. “Obesity is a growing problem, and you don’t need fancy equipment to deal with obesity management,” Kafelghazal said. Problem: Steering a business in a new direction is a costly, sustained distraction. Besides monetary costs, it diverts focus from the existing business. Fortunately, com- “HOW CAN DTE ENERGY HELP MY BUSINESS SAVE?” Each business is different, so DTE Energy offers an online Interactive Business tool which lets you get information tailored to your specific business environment. From grocery stores to warehouses, you’ll find tips, incentives, rebates and more that will help you reduce your energy use. We also provide a number of other online tools to help our business customers use less energy and save more money. DTE wants to help you save, so get started at dteenergy.com/interactivebusiness Start saving today visit: dteenergy.com/interactivebusiness pared to the move into cosmetic procedures, the cost to offer weight management was low. But it would take time, something that already was in short supply. As the only doctor on staff, Kafelghazal could build his business only so much. Hiring more doctors was an option he’d written off, determining that the time and money wasn’t worth the risk. He had particular methods he preferred, and that required training. Kafelghazal tried hiring a nurse practitioner, but the person wasn’t trained in weight management and was uncomfortable talking with people about their weight problems. So he had to find a way to increase patient volume using the staff time he had. Solution: Kafelghazal crosstrained the staff so each could perform all functions of the business except the A look at ones only a problem-solving doctor can do, by growing such as precompanies scribe medication. His employees, all certified medical assistants, handle electronic records, answer the phone, draw blood, answer patient questions, talk about the side effects of drugs and administer electrocardiograms. Kafelghazal spends $1,000 a month on training on topics like the psychology of weight management. Kafelghazal’s patient count jumped from 15-20 a day before launching the weight management service to 50 a day now. Revenue increased from $700,000 in 2009 to $1 million in 2011. It has been steady at $1.1 million the past few years. Kafelghazal expects a further boost in revenue from a new plan, launched this year, to accept online weight management appointments. Risks and considerations: If the move didn’t pan out, Middlebelt Medical would have had two years of work to make up for in growing the other parts of the business. “If I see 100 patients and only 10 lose weight, I’m going to have 90 people telling their friends that this doctor can’t help you lose weight,” Kafelghazal said. He also worried that demand for weight loss programs could rise and fall throughout the year, whereas demand for primary care is steady. Expert opinion: Richard Beadle, founder and coowner of St. Clair Shoresbased Vistage Michigan, a peerto-peer business coaching organization for heads of busiBeadle nesses, said it’s important to keep an eye down the road and prepare to make changes. “That’s why we have two eyes,” Beadle said. “We have to keep an eye on the main business, keep moving in the right direction, while always recognizing that it may change and augmenting it by experimenting a bit.” STAGE 2 STRATEGIES 20140512-NEWS--0017,0018,0019,0020-NAT-CCI-CD_-- 5/8/2014 3:51 PM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 17 PUBLISHER’S NOTEBOOK Contact Mary Kramer at mkramer @crain.com. CRAIN’S MICHIGAN BUSINESS Mary Kramer Grand Rapids bets its new bus system will successfully compete with cars and spur development. Other cities are watching Ex-lawmaker gets firsthand biz perspective Is there such a thing as a bornagain capitalist? That might be the new religion for former U.S. Rep. David Bonior — who, before leaving Congress in 2002, represented a chunk of Southeast Michigan that included territory inhabited by those once deemed “Reagan Democrats” by Bonior pollsters. By Washington Post columnist Thomas Heath’s estimation, Bonior has invested about $1 million in two family-owned restaurants in Washington, D.C. As a politician, Bonior is remembered as extremely smart, an advocate for organized labor and an opponent of the North American Free Trade Agreement. Less remembered, perhaps, is that he lost the Democratic primary in 2002 to Jennifer Granholm, who went on to eight years as Michigan’s governor. In that campaign, Bonior called for a halt in cuts to the state’s then muchmaligned single business tax. Owning a business has led to a couple of epiphanies. First, increasing the minimum wage would have a big impact on a small business. In his two nonunionized restaurants, Bonior pays the “tip wage” of $2.36 an hour with good benefits — paid vacations of at least two weeks a year. He offered health care, but most employees have moved into coverage through the health care exchange, The Post reported. Good thing he’s in D.C. and not Michigan, where a ballot movement is afoot to eliminate the exemption for “tip wages” and instead make all restaurants pay a higher minimum wage of $10.10 an hour, up from $7.40. A second epiphany: Small businesses can get hamstrung by government regulations. “It took us a ridiculous amount of time to get our permits,” Bonior told Heath. “I understand regulations and … the necessity for it. But we lost six months of business because of that.” Thousands of new rules have been pouring out of Washington during the Obama era: health care mandates, financial rules and environmental regulations. The Detroit News reported last week that regulation has jumped from being the fourth-biggest issue for small businesses nationally to No. 1 — after revenue/sales, taxes and insurance costs/availability. Most are drafted by or voted on by people who have never really run a business. Maybe Bonior could do his former colleagues a favor by inviting them to dinner to discuss his current views on regulatory policy. PHOTOS BY JON BROUWER Conrad Venema, planning manager for The Rapid transit authority in Grand Rapids, praises the city’s upcoming Silver Line bus service as “finally ... a transportation mode that is competing with the car.” On the line BY MATTHEW GRYCZAN CRAIN’S MICHIGAN BUSINESS T he transit system serving metro Grand Rapids is staking nearly $40 million and its reputation on a bus system mimicking light rail that it says will compete successfully with the automobile in getting people from the southern suburbs to downtown. For many observers, the Silver Line will serve as a communitywide experiment that larger cities in Michigan are likely to watch closely. Come August, thousands of riders will board buses daily on the Silver Line without having to show the drivers their tickets or fumble for cash. Because payment is on the honor system, buses won’t even have fare boxes to take cash or tickets. Without having to queue up for pay- The round-trip fare on the Silver Line is $3, compared with the cost of driving perhaps 20 miles and parking downtown at rates ranging from $26 to $149 a month. ment, riders then will be whisked north and south along Division Avenue via two of the artery’s five lanes during peak traffic periods. Motorists who use these two specially marked lanes during 7-9 a.m. and 4-6 p.m. weekdays will be ticketed. Besides having a straight shot to downtown, the buses will communicate their positions via global positioning system to traffic lights, which can decide whether to stay green a few seconds longer to allow vehicles that are behind schedule to make up time. With all those advantages, Silver Line buses are expected to make the 9.6mile trek from 60th Street in Wyoming to offices, hospitals and college classrooms in downtown Grand Rapids in 27 minutes, said Conrad Venema, planning manager for The Rapid, the transit authority that will operate the Silver Line. “Finally, it’s a transportation mode that is competing with the car,” said Venema, who has been involved with planning the Silver Line for a decade. See Transit, Page 18 20140512-NEWS--0017,0018,0019,0020-NAT-CCI-CD_-- 5/8/2014 2:20 PM Page 18 Page 2 CRAIN’S DETROIT BUSINESS May 12, 2014 CRAIN’S MICHIGAN BUSINESS Transit: Bus system bucks car culture ■ From Page 17 “Twenty-seven minutes is competitive with taking the (U.S.) 131 expressway north to downtown, finding a parking spot and getting to a place of employment — it’s as quick, if not quicker.” There’s little question that as a pocketbook issue, the Silver Line can compete with commuting by car. The round-trip fare is $3, compared with the cost of driving a car perhaps 20 miles and parking downtown for rates that can range at public lots anywhere from $26 to $149 a month. But the Silver Line raises a busload of questions as a fascinating experiment in human behavior. Will there be too many freeloaders who evade fares? Will motorists who use Division Avenue as a thoroughfare lean on their horns when the street constricts by half during rush hour? Will the Silver Line revitalize business segments of Division Avenue that have fallen on hard times? Venema acknowledges the unknown territory that the Silver Line is entering. “This is the first time in Michigan that we are doing this,” he said. “When we talk to other systems that have done these things, they say at first people are understandably nervous. But after people get more comfortable as it runs, then they finally decide: ‘This works, and it’s not as painful as I thought it would be.’ ” Any compromises that have to be made as a community, Venema and others said, are more than made up for by the advantages of Reliable, modernized grid Energy is essential to the way we live, work and play. ITC operates, builds and maintains the region’s electric transmission infrastructure. We’re a Michiganbased company working hard to improve electric reliability and increase electric transmission capacity throughout the Midwest. We’re ITC – your energy superhighway. www.itctransco.com JON BROUWER The new Silver Line hybrid bus will stop for riders at sites such as this new station along South Division Avenue at 36th Street in Grand Rapids. effective mass transit — and the possibility of economic development along the corridor. Flipping the turn signal The southernmost segment of the Silver Line is a mecca of usedcar lots, RV dealerships and auto parts stores — some of the very industries that the bus service hopes to make obsolete. It wasn’t always that way, said Tim Cochran, city planner for Wyoming and a member of the Interurban Transit Partnership board, which operates The Rapid. And it doesn’t have to stay that way, he said. “Before the construction of U.S. 131, Division Avenue was a main commercial corridor,” Cochran said. “But when 131 came in and 28th Street was developed, it pulled a lot of the vitality out of Division.” The exodus of retailers along Division created a niche opportunity for the car dealerships, which could lease or own large lots at bargain prices. “We think that now the tables are going to turn with the (Silver Line) coming through,” Cochran said. “It’s going to re-energize the corridor. The car dealerships are certainly welcome to stay there as long as they would like to, but we think opportunities will make themselves available where they will sell their properties and allow them to be redeveloped for more intense uses.” Sam D’Angelo, owner of Autoxsell Sales and Marketing LLC, already is repurposing his former used-car lot on Division Avenue into a retail center called Fisher Station, which is set for an early summer opening. “If you asked me that five years ago whether we needed more retail in this area, I would’ve answered ‘no,’ ” D’Angelo said of his project, which he expects to cost more than $1 million. “The Silver Line does factor in a little bit, but probably a bigger factor is that a Wal-Mart is going in just around the corner from us.” D’Angelo already has signed a Biggby Coffee franchisor and another company as tenants, and he is negotiating with two other potential occupants of the 6,000-squarefoot retail center — an expansion of about 3,200 square feet over the original Autoxsell building. “Would somebody be taking a bus down to buy a car?” D’Angelo said. “Probably not.” The Silver Line, he said, “lends itself to a retail center more than a car lot — a coffee shop, a cellphone company, some other type service business or retail business.” Cochran said another major catalyst should boost redevelopment from roughly 56th Street to 60th Street: the extension of a sanitary sewer system, which will allow more intensive residential development along that stretch of Division Avenue. With a shared boundary of roughly two miles down the middle of Division, the cities of Wyoming and Kentwood hope to break ground next year on the sewer project, whose cost easily could exceed $1 million. The engineering is still being done and plans aren’t completed. Federal funds that will pay for the bulk of construction already are earmarked. “That area has a number of large, underutilized properties, mainly because everything out there had to use septic fields,” Cochran said. “That is really going to open up that section for development.” Terry Schweitzer, community development director for Kentwood and another member of The Rapid’s board, said he expects residential density to increase after the improvements are finished. But he cautioned that the change “is something that will evolve over time.” To goose along that evolution, Wyoming and Kentwood are collaborating on the use of form-based zoning codes that will encourage redevelopment by allowing changes such as reduced setbacks for construction of buildings closer to the corridor. Form-based codes address characteristics such as the types and mixes of building in an area and the number of floors, while conventional zoning codes address characteristics such as the density use, parking and setbacks. Kentwood is benefiting from the experience of Wyoming, which created such codes for the development along 28th Street, Schweitzer said. Wyoming may have something for its City Commission in about six months. “We are meeting with property owners there now because we are discussing the reconstruction of See Next Page 20140512-NEWS--0017,0018,0019,0020-NAT-CCI-CD_-- 5/8/2014 2:20 PM Page 3 Page 19 May 12, 2014 © Vito Palmisano CRAIN’S MICHIGAN BUSINESS Advertisement From Previous Page Division from 54th to 60th Street, so we are also asking for input on code changes,” Schweitzer said. Among those discussions is reducing the requirement for a 35-foot building setback. There’s another reason that The Rapid is optimistic about filling Silver Line buses with riders right out of the gate in August: The authority has purchased a lot for 200 cars on the southern end of the route, providing free parking on a first-come, first-served basis. “We are trying to capture the ‘choice rider,’ the commuter — and who exactly that is remains to be seen,” Venema said. “Is it someone driving in from Kalamazoo, or is it someone more local?” One likely rider is a student trying to get downtown to attend classes at Grand Rapids Community College. Free parking and a 27minute commute time could act as powerful incentives for students accustomed to the “massive pileup” that sometimes results in hourlong waits at the main GRCC ramp during peak times of 8 a.m. to 1 p.m., Venema said. The Silver Line loop downtown stops at GRCC as well as Mercy Health St. Mary’s Campus; the “Medical Mile” — made up of Spectrum Health facilities, the Van Andel Institute and the Michigan State University College of Human Medicine — and two stops downtown before ending at The Rapid’s Central Station. With all the factors in play, The Rapid hopes by the end of next year to entice an average of at least 5,000 riders per weekday to take the Silver Line — making it the second-busiest route in a system that covers nearly 500 miles. “Whenever you launch a new service, it takes time for people to acclimate or try it,” Venema said. “We’ll know a lot more in fall this year.” Road to reconstruction? Several of the transit system’s 34 bus stations south of downtown Grand Rapids are islands of new construction in tired commercial districts. Stretches of the thoroughfare are populated by secondhand thrift stores, fast food restaurants, gritty industrial areas and niche small businesses. Some — such as Al & Bob’s Sports, which has catered to outdoor enthusiasts since 1959 — are welcome anchors in the commercial district. Others — such as the Esquire Health Spa, featuring rubdowns by “American girls” — contribute to a somewhat seedy quality of the corridor. Jeff Steinport isn’t convinced the Silver Line will do much to move the needle in changing the dynamics of Division Avenue — or even act as an effective mode of mass transit. Steinport, a founding member of the Kent County Taxpayers Alliance who maintains a website critiquing The Rapid, isn’t buying the authority’s assertions that the Silver Line will be faster, promote economic development and increase ridership. The Grand Rapids-based alliance is a nonprofit created to promote openness and accountability in local government, he said. Simply adding a service like the Jeff Steinport of the Kent County Taxpayers Alliance says adding the Silver Line, which follows an existing route, isn’t a prudent use of tax dollars, particularly when it appears growth on the routes has plateaued. Silver Line — which follows much of the same course along Division Avenue as the existing and highly used Route 1 — isn’t a prudent use of federal or local tax dollars, particularly when it appears growth on The Rapid’s routes has plateaued, Steinport said. The construction cost of the stations, acquisition of land, installation of a fiber-optic network and purchase of new buses are the major capital costs of the federally funded, $40 million project. Local funds generated through property taxes will be used to operate the line. Steinport said he wondered why The Rapid would launch a new service along an existing route when statistics show that fixed-route ridership has “started to reach saturation,” except for services that cater to students of Grand Valley State University, the Grand Rapids Public Schools and GRCC. As proof of the point, Steinport cited statistics from The Rapid that show ridership grew about 12.1 percent in 2012 compared with the prior year but rose only 2.4 percent in 2013. He said ridership figures in the first two months of this year declined compared with the same two months last year. As to whether the Silver Line will be significantly faster than other routes, Steinport conducted an analysis of the average speeds of 28 routes using information from The Rapid on the distance of each route and its allotted time. The Silver Line is “not all that much faster than the northbound speed of Route 1, and it’s actually slower than the southbound speed of Route 1,” Steinport said. Compared with other routes, the Silver Line is predicted to be faster than some but slower than others, his analysis found. Steinport said he was skeptical that the Silver Line will be a catalyst for economic development. He said observers may attribute new projects coincidentally built along the route to the service — particularly projects near the core city that are funded using federal Low Income Housing Tax Credits. He also questioned from where the Silver Line will draw additional riders to break even or make a profit. Venema said a rule of thumb in See Transit, Page 20 Detroit Welcomes Nation’s Top Revitalization Experts “Resiliency” will be the buzzword May 18–20 in downtown Detroit, when professionals who specialize in historic preservation and downtown revitalization converge on the city for the 2014 National Main Streets Conference. The event, sponsored by the National Main Street Center and co-hosted by the Michigan State Housing Development Authority and the Michigan Main Street Center, will attract leaders in preservation-based economic development and community revitalization from throughout the country. Among those slated to attend are Main Street program directors, architects, planners, economic development professionals, public officials, volunteers and consultants. Celebrating Strong Neighborhoods The National Main Streets Conference will ensure that a nationwide audience gets an upclose look at exciting grassroots revitalization efforts that are finding success in the face of economic challenges. Although the conference will be based at the GM Renaissance Center, mobile workshops will allow attendees to explore, for example, the thriving Grandmont Rosedale community in northwest Detroit and the largely Latino sights, sounds and tastes in the southwestern area of the city. Besides enjoying the positive PR and economic boost that come with hosting the nation’s premier historic preservation and downtown revitalization event, Detroit will also benefit from the conference’s educational opportunities. On May 18, free introductory courses on revitalization techniques will be Spotlight on Detroit offered on the Main Street Four-Point Approach® Organizers promise that the event will provide to economic development: organization, promotion, attendees with an opportunity to see resiliency and design and economic restructuring. innovation at work. The conference will spotlight ongoing revitalization efforts that build on the “Hard work, new thinking” Detroit region’s cultural and historic assets. “The Four-Point approach is designed to leverage Media nationwide have proclaimed for years assets such as cultural or architectural heritage that downtowns and urban commercial districts and community pride, which we all know are in are dead, but members of the Main Street ample supply in Greater movement know otherwise, as do those working Detroit,” said Scott to revitalize Detroit’s central business district Woosley, Michigan State and neighborhoods. Housing Development Authority executive Consider a few facts that illustrate downtown director. “The National Detroit’s resilience: Main Streets Conference • 97 percent of all rental units in downtown is an opportunity to Detroit were occupied in 2013. demonstrate to the Scott Woosley • More than $6 billion has been invested rest of the country in real estate development projects in the the hard work and Greater Downtown Detroit area since 2006 new thinking that is going into rebuilding (according to the Hudson Webber Foundation). the community.” • The Greater Downtown Detroit area accounts for more than 40 percent of the total employment in the city. For more information about Michigan Main Street successes, visit MichiganMainStreetCenter.com. 20140512-NEWS--0017,0018,0019,0020-NAT-CCI-CD_-- 5/8/2014 2:20 PM Page 20 Page 4 May 12, 2014 CRAIN’S DETROIT BUSINESS CRAIN’S MICHIGAN BUSINESS Transit: Grand Rapids hopes to spur growth with bus system ■ From Page 19 transportation planning is that an average person will walk onefourth of a mile to reach a bus stop, maybe a little farther for frequently running service. But at least eight of the Silver Line stations in the southern segment are surrounded by commercial or industrial businesses, not higher-density residen- tial areas such as apartment complexes and subdivisions. Let the experiment begin Venema countered Steinport’s criticisms of the cost of operating the Silver Line by pointing out that The Rapid is a tax-funded au- thority that provides transportation as public infrastructure. “And as a public infrastructure, it inherently does not pay for itself, so you know that it’s going to be subsidized,” he said. “There’s not a public transportation system in North America that pays for itself.” Venema conceded that some of B UILT the Silver Line stations are in commercial and industrial areas that don’t have high densities of residences nearby. But he said demand must exist there, because Route 1 now picks up riders at those stops. With regard to the Silver Line’s average speed, Venema said Steinport’s statistics may be accurate, F INANCIAL S OLUTIONS ON G ENERATIONS OF T RUST • • • Insurance Employee Benefits Retirement Planning 535 Griswold Street, Suite 1600 • Detroit, MI 48226 • www.lovascogroup.com • 313.394.1700 A Member Firm of M Financial Group. Registered Representative with M Securities: Securities offered through M Holdings Securities, Inc., A Registered Broker/Dealer, Member FINRA/SIPC. LoVasco Consulting Group is independently owned and operated. Wiser Financial Solutions Are Out There. You just have to know where to look. It could take just one idea or improved investment process to benefit you millions of dollars. Our multi-disciplined team of CFAs, JDs, CPAs, LLMs, CLUs, PFSs, CAPs, and MBAs brings a simple, but rare, ability to listen, understand and offer practical advice. Come see why our clients love working with us. 248.731.9500 | WWW.SCHECHTERWEALTH.COM BIRMINGHAM, MI | NEW YORK, NY I N V E S T M E N T A D V I S O R Y & A D V A N C E D L I F E I N S U R A N C E D E S I G N but “to say that the Silver Line is not as fast as No. 1 is totally false. “ “If you compare apples to apples — the same section of roadway of the two routes — the (Silver Line) is doing about 22 mph, while the No. 1 is doing about 18 miles an hour,” Venema said. Once the Silver Line reaches the core downtown, it meanders at a rate of about 10 mph as it hits employment centers, while Route 1 takes a faster route to The Rapid’s central station. With regard to its hope of serving 5,000 riders daily during the work week, Venema said the estimate is based on adding “choice riders” — those who own cars but choose to take the bus — and serving current riders who use buses as their primary means of transportation. During peak hours, the Silver Line will run every 10 minutes. “Keep in mind that Route 1 runs every 15 minutes between downtown and 36th Street, and it’s a half an hour for every stop south of that, and Route 1 is going to be brought down to a 30-minute pattern,” Venema said. “Does that mean Route 1’s ridership is going to drop? Probably.” After the Silver Line has established a baseline of ridership, it’s likely The Rapid will ask for public input and assess whether the times offered under Route 1 should be scaled back, Venema said. Even before the Silver Line prepares for its inaugural run Aug. 25, some thorny issues remain regarding enforcement of the semidesignated lanes for buses along with fare evasion. The Rapid is in discussions with cities along the route to determine how to enforce those civil infractions and what the cost of fines should be. A ticket for fare evasion “would be painful enough” for riders to think twice about being caught, with some transit systems assessing $100 fines, Venema said. One comprehensive study of such systems concluded that typically, nine out of 10 people pay their fares. The Rapid will operate the Silver Line initially with the viewpoint that “generally speaking, people are honest and will pay.” Each station along the route has a kiosk to take cash and issue tickets and a kiosk that acts as the fare box on a bus to validate tickets just purchased or already held by riders. If an altercation ensues, personnel may radio for police for backup, as they do now when a situation escalates. As is the case with fare evasion, The Rapid is in discussions with the cities on how to handle motorists who use the semidedicated lanes during rush hour, other than to make right-hand turns or access business entrances. “Is there going to be an adjustment on how you’d drive on Division? Absolutely,” Venema said. “And as a community, we are going to have to work through that. “We want this experiment to work — we need this experiment to work. If it doesn’t work, it’s going to make future projects much more difficult.” Matthew Gryczan: (616) 916-8158, [email protected]. Twitter: @mattgryczan 20140512-NEWS--0021-NAT-CCI-CD_-- 5/8/2014 4:03 PM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Monthly Page 21 Spain/Portugal WHERE MICHIGAN DOES BUSINESS Altair Engineering Inc. Autoliv Inc. Based: Auburn Hills Spain operations: Locations in Barcelona and Valencia Employees: 615 Products: Seat belt assembly, static and dynamic testing, and airbag manufacturing Top executives: Jesus Arribas, plant manager in Barcelona; Amparo Vercher, general manager in Valencia Clients: Mercedes Benz AG, Ford Motor Co., Volkswagen Group, Jaguar Land Rover Ltd., Seat, General Motors Co., Renault SA, Nissan Motor Co. and PSA Peugeot Citroën Domino’s Pizza Inc. Based: Ann Arbor Spain operations: 129 stores Employees: 1,300 Products: Pizza and side items Top executive: Miguel Ibarrola, CEO of Zena Group, a Spanish casual dining and fast-food restaurant group Clients: Retail customers More information: The master franchisee originally operated 90 Pizza Hut units in Spain, but after its contract expired in 2009, it converted all the restaurants to Domino’s. T he same global economic decline and real estate bubble that took a toll on other economies hit Spain and Portugal, albeit in different ways, in recent years. In the case of Spain, (which reported a nominal GDP of $1.35 trillion in 2013) resilient exports have helped the country offset some of the declines in domestic consumption and high unemployment — tracked at more than 26 percent in 2013, according to the CIA’s World Factbook. The government also worked to shore up struggling banks by completing a European Union-funded restructuring and recapitalization last year. In Portugal (nominal GDP of $219.3 billion), the government reduced the budget deficit from 10 percent of GDP to 5.1 percent, according to the World Factbook, and it is forecast to reach 4 percent of GDP this year, according to a report from Reuters. Portugal products range from agricultural and wood products — such as paper and cork — to food products, telecommunications, oil and wine. Exported products are also a strong part of the Spanish economy, and include machinery, motor vehicles, food, wine and pharmaceuticals. Both countries trade heavily with each other, as well as with France and Germany. Dow Chemical Co. Based: Midland Dow operates in Spain and Portugal through subsidiary Dow Chemical Ibérica SL Spain operations: Commercial sales office and headquarters in Madrid; two research and design centers in Tarragona; polyurethane systems tech center in Ribaforada Portugal operations: Tech center in Estarreja Employees: Approximately 800 Products: Ethylene, propylene, fuels (methane and hydrogen), polyethylenes, polyols and polyglycols, among others Top executive: Anton Valero, president, Dow Chemical Ibérica More information: Dow Chemical Ibérica began in Bilbao in 1960 and opened its first plant in Tarragona in 1967. Federal-Mogul Corp. Based: Southfield Spain operations: Manufacturing plant in COMING UP June: Israel July: United Kingdom Badalona and distribution center in Madrid Employees: Approximately 200 Products: Brake products Top executive: David Zapata, managing director, aftermarket – Spain and Portugal General Motors Co. Based: Detroit Spain operations: Chevrolet Spain central offices in Alcobendas Portugal operations: Chevrolet Portugal central offices in Oeiras, and GM Portugal (Opel brand) offices in Paço de Arcos and Lisbon. These run sales, aftermarket, marketing and distribution operations. Employees: 21 in Spain, 50 in Portugal Products: All the passenger vehicle lineup from Chevrolet Europe (importing and distribution to a dealer network); Opel passenger and commercial vehicles Top executives: Juan Manuel Lumbreras, managing director of Chevrolet Iberian Cluster; João Falcão Neves, managing director of General Motors Portugal International Automotive Components Group Dow Chemical employs about 800 in Spain and Portugal. Crain’s World Watch Monthly report showcases companies that are already leaders in growing global markets — and those that are expanding operations. Each World Watch features a different country. If you know of a Michigan company that exports, manufactures abroad or has facilities abroad, email Jennette Smith, managing editor, at [email protected]. Based: Southfield Spain operations: Manufacturing plants in Logroño and Vitoria Employees: Approximately 600 Products: Bumpers, side wall coverings, instrument panels, exterior trim, trunk panels, spoilers, and floor carpets. Top executive: Jim Kamsickas, president and CEO Clients: Audi AG, BMW AG, Daimler AG, Renault SA, Adam Opel AG Inteva Products LLC Based: Troy Spain operations: Manufacturing facility in Santa Maria de Palautordera Employees: 70 Products: Window regulators Top executive: Josep Marzo, plant manager Clients: Seat, General Motors Co., Renault SA, Nissan Motor Co. and PSA Peugeot-Citroën Inteva Products employs 70 at a plant in Santa Maria de Palautordera, Spain. Employees: 136 permanent and 5,837 temporary Products: Recruiting of employees for contact center, hospitality and tourism, retail, engineering, IT and health care; business process outsourcing; human resources consulting; payroll services; temporary staffing; and onsite temporary staffing Top executives: Natalia Shuman, senior vice president and general manager Europe, Middle East, Africa and Asia Pacific regions; Afonso Carvalho, country manager More information: Kelly Services has had a presence in Portugal since 2008, and is a top three player in the staffing industry in Portugal. Metaldyne LLC Based: Plymouth Spain operations: Manufacturing locations in Barcelona and Valencia Employees: 170 Products: Powder metal connecting rods, rubber dampers and isolation pulleys Top executive: Francisco Ribera, director of operations for sintered international connecting rod plants, and general manager, Metaldyne Valencia Clients: Ford Motor Co., Linamar Inc., Renault SA, Daimler AG, Thai Summit Engineering Co. Ltd., John Deere and Porsche Kelly Services Inc. Based: Troy Portugal operations: Locations in Alverca, Amadora, Aveiro, Leiria, Lisbon, Maia, Porto, Setúbal, Vila Nova de Famalicão and Vila Nova de Gaia Metaldyne employs about 170 in Barcelona and Valencia, Spain. Vitoria Porrino Porto PORTUGAL Based: Troy Spain operations: Altair Software and Services SL office in Madrid Employees: 10 Products: Altair proprietary software and services, which include engineering simulation software, software for on-demand computing, software for industrial design, and engineering services Top executive: Stefano Deiana, managing director Clients: Airbus Group, Aernnova Aerospace SA, Atos SE, CEiiA, Gestamp Automoción, Grupo Antolin, Acciona SA, Gamesa Corporación Tecnológica and Construcciones y Auxiliar de Ferrocarriles Lisbon Pamplona Palencia Barcelona Tarragona Madrid Valencia SPAIN MSX International Inc. Based: Detroit Spain operations: MSXI Spain is located in Madrid. Employees: Approximately 215 Products: Provides a full range of retail network products and services to the Spanish and Portuguese automotive industry, including customer relationship management, mystery shopper programs, warranty and technical assistance platforms, dealer training and coaching programs Top executive: Markus Klaus, managing director, MSX International, Spain Clients: Ford Motor Co., BMW AG, PSA Peugeot Citroën, Nissan Motor Co., Fiat SpA, Jaguar Land Rover Ltd., among others More information: MSXI has more than 20 years experience in Spain, and performs work in Spain and Portugal. RGIS LLC Based: Auburn Hills Spain operations: Offices in Madrid and Barcelona, with satellite offices in Valencia and Málaga, and remote teams in Zaragoza, Alicante, Murcia, Bilbao and La Coruña Portugal operations: Offices in Lisbon, and remote teams in Porto and Algarve Employees: Five full-time, 200 part-time Products: Physical inventory for retailers, fixed-asset inventories, audits Top executives: Ignacio Giribet, business development manager Spain; Paulo de Freitas, operations manager Iberia and country manager Portugal Clients: Adidas AG, Nike Inc., Hollister Co., Levi Strauss & Co., Groupe Adeo’s AKI and Leroy Merlin, Burberry Group plc, Celio, Pro-Duo, Event Europe Ltd. TI Automotive Inc. Based: Auburn Hills Spain operations: Fluid-carrying systems and powertrain facilities in Montornés del Valles; fluid-carrying systems center in Palencia; tank systems facility in Pamplona; tank systems center in Martorell; fluid-carrying system and HVAC facilities in Tauste; and FCS facility in O Porrino Employees: 637 Products: Automotive fluid systems, which include brake and fuel lines, fuel tank systems, modules, tank top lines and HVAC Top executive: Oscar Bercedo, general manager Clients: Ford Motor Co., Renault SA, Nissan Motor Co., Mitsubishi Motors Corp., Mercedes Benz AG, Audi AG, Volkswagen Group, General Motors Co. and PSA Peugeot Citroën. — Compiled by Bridget Vis 20140512-NEWS--0022-NAT-CCI-CD_-- 5/8/2014 5:15 PM Page 1 Page 22 May 12, 2014 CRAIN’S DETROIT BUSINESS Livio founder forms new tech company, lands big customer BY TOM HENDERSON CRAIN’S DETROIT BUSINESS Jake Sigal, the founder of Livio, is back in the tech saddle again, a month after ending a transition period with Ford Motor Co. that began last September when the automaker bought the 5-year-old developer of in-vehicle connectivity software. Sigal and his partner at Livio, Massimo Baldini, have formed a new tech company based in Royal Oak called Tome Inc., raised a seed round of $250,000 and landed a big customer willing to help fund de- Sigal Baldini velopment of their first product. Livio was sold to Ford Motor Co. last September. Sigal, a past Crain’s 20 under 20 honoree, is CEO, and Baldini is Electrifying companies. Dynamic leaders. Powerful innovators. Join us as we celebrate this year’s EY Entrepreneur Of The Year™ Michigan and Fgjl`o]klG`ag9oYj\ÕfYdaklk&L`]qÌj]klYf\% out innovators, job creators and risk takers, Yf\l`]qafkhaj]mkYddlgZmad\YZ]ll]j^mlmj]& Bgafmklg[]d]ZjYl]l`]ÕfYdaklkYf\l`]aj Y[`a]n]e]flkYll`akq]YjÌkYoYj\k_YdY& June 5, 2014 | MGM Grand Detroit 1777 Third Street, Detroit, MI >gjla[c]lk$[gflY[lcYl`d]]f&^m]jkl8]q&[ge Nationally sponsored by Regionally sponsored by president. They recently hired a chief technology officer, Tom Hoag, and hope to hire seven software engineers by the end of the year. Sigal said he hopes to develop his first, as yet undisclosed, product in the niche known as the Internet of Things — a term for the connectivity of sensors and devices — in time to show it at the big Consumer Electronics Show in Las Vegas next January. Examples would be wearable technologies that monitor such things as blood pressure and pulse rates and transmit data to doctors; toothbrushes with sensors that can diagnose early-stage diseases or other health problems; and smart home appliances. Sigal said he can’t be specific about the first piece of hardware Tome will develop, but that the work is for a major company that “had a big hardware gap in a very specific area and asked us to help.” He said that after Tome develops the product for his client and ramps up commercial development, he will be able to market it to other potential customers. “The first customer could mean Michael Marcantonio | Alliance Franchise Brands LLC Steven Greenawalt | Alta Equipment Company John Lowery | Applied Imaging Jeffrey Styers | Arrow Strategies Jeffrey Farber | Auburn Pharmaceutical Michael McFall, Bob Fish | BIGGBY COFFEE James Verrier | BorgWarner Inc. Cheong Choon Ng | Choon’s Design Robert Verdun | Computerized Facility Integration LLC Josh Linkner, Dan Gilbert, Brian Hermelin | Detroit Venture Partners Stacey and Mike Marsh | Flatout, Inc. Bridget Lemberg | Forensic Fluids Laboratories Chris McCuiston | ?gd\Õk`KoaeK[`ggd>jYf[`akaf_DD; Lorna Utley | Goodwill Industries of Greater Detroit Arthur Bott | Grand Rapids Plastics, Inc. Rich Beckman | Great Expressions Dental Centers Surendra Khambete | Indratech Luther Elliott | Information Systems Resources Ernest Nicolay | Kar’s Nuts, Inc Tel Ganesan | Kyyba Inc. Patrick Fehring | Level One Bank Donald Hicks | LLamasoft, Inc. Stuart Carlin | MachineTools.com Jason Teshuba | Mango Languages John Roggow | MPF Acquisitions Inc. Linda Torakis | MVC Holdings, LLC Michael Kulka, Peter Bosanic | P.M. Environmental, Inc. © 2014 Ernst & Young LLP. All Rights Reserved. Nanua Singh | Rapid Global Business Solutions Inc. Thomas Salisbury | Reliable Aftermarket Parts, Inc. Todd Sachse | Sachse Construction Ramzi Hermiz | Shiloh Industries Richard Penington | Summit Health, Inc. Kevin Choksi | WorkForce Software Eric Ersher | Zoup! Fresh Soup Company tens of millions in revenue, and there’s hundreds of millions in revenue beyond that customer,” he said. A project for Ferndale While Sigal and Baldini are pushing development of that product, they will also be going forward on a 150,000-square-foot development plan for the heart of Ferndale, a plan Crain’s first reported in April that is picking up steam. Although it is still in the preliminary stages, the plan is for a mixed-use project in two locations: a 2.6-acre site that is now a cityowned parking lot behind the former Old Navy on the northwest corner of Nine Mile Road and Woodward Avenue, and a one-acre city-owned parking lot one block south of Nine Mile and one block west of Woodward. The plan is for a parking deck at both sites, to relieve the current congested parking in the city at night and on weekends, and at least 100 apartment units and office space for second-stage companies, biotechs and auto suppliers on the larger site. Southfield-based CBRE Inc. is on board as a consultant and will be the leasing agent, said Sigal, who estimates the cost of the project at between $50 million and $100 million. Dennis Griffin, a CBRE vice president who specializes in getting projects financed, helped Sigal with the presentation in March to the City Council, which approved a 12month exclusive negotiating rights agreement for the project. It was through CBRE that Sigal met his other partners on the project, Royal Oak-based CG Emerson Real Estate Group and Southfieldbased Versa Development. Emerson, Versa, Sigal and Baldini are partners in the company formed for the project, 360 LLC. Derek Delacourt, Ferndale’s director of community and economic development, said Sigal will next meet with the planning commission, likely in June. Negotiations have yet to begin on a sale price for the lots, and site plans have not been submitted. “They made assurances to the City Council that they would be back in 90 days to give input on their progress,” he said. Delacourt said he hopes construction can begin as the summer of 2015. “We are extremely supportive of this. Jake and Livio have been great partners for this community from the time he had the company in his basement,” he said. “Council is very excited about this. … “We’ve had a lot of talks with others about those lots over the years. It’s prime development space. This is a bigger undertaking than originally envisioned by the city, and it’s well worth taking a year to try to do it. “It would have been easy to with a quicker, cookie-cutter project. And we still may end up with a cookie-cutter project if this doesn’t work out, but a project like this was worth taking a year to try to get it done.” Tom Henderson: (313) 446-0337, [email protected]. Twitter: @tomhenderson2 20140512-NEWS--0023-NAT-CCI-CD_-- 5/9/2014 11:16 AM Page 1 May 12, 2014 Page 23 CRAIN’S DETROIT BUSINESS CRAIN'S LIST: LARGEST MICHIGAN INFORMATION TECHNOLOGY COMPANIES Ranked by 2013 revenue Revenue ($000,000) 2013 Revenue ($000,000) 2012 Percentage revenue from IT industry segment Compuware Corp. Robert Paul president and CEO $944.5 $1,009.8 Software and professional services Syntel Inc. Bharat Desai, chairman Prashant Ranade, vice chairman Nitin Rakesh, CEO and president 824.8 723.9 IT outsourcing, knowledge process outsourcing, application development and management, e-business services, architecture consulting and support, IT infrastructure management, cloud computing, data warehousing and business intelligence, application testing, migration solutions Tata Technologies Ltd. Warren Harris president and COO 376.0 B 376.0 Engineering and design, product life cycle management and product development IT services, proprietary software and knowledge management software systems Netech Corp. James Engen, president Mark Wierenga, vice president Bill Murray, general manager, Detroit Bryan Teipel, general manager, Grand Rapids 254.3 186.9 Designs and installs IP-based networks 6355 E. Paris Ave., Caledonia 49316 (616) 281-8100; www.netechcorp.com 5. Altair Engineering Inc. James Scapa chairman and CEO 251.0 238.0 Global software and technology, engineering simulation, advanced computing, enterprise analytics and product development 6. Strategic Staffing Solutions Inc. Cynthia Pasky president and CEO 238.0 208.7 Consulting and staff augmentation services, vendor management programs, executive search services, call center technology and a domestic IT development center The Bartech Group Inc. David Barfield, chairman, president, CEO Brian Salkowski, senior VP, managed solutions Aaron Barfield, VP business development Jim Hanrahan, executive VP, CFO 216.5 223.0 Develops and delivers workforce management solutions. 27777 Franklin Road, Suite 600, Southfield 48034 (248) 208-4300; www.bartechgroup.com Acro Service Corp. Ron Shahani president and CEO 216.0 159.6 Staff augmentation (IT, engineering, office support), outsourcing and IT and engineering consulting, application development and enablement, relational database design and development, Web design and development 9. Stefanini Inc. Antonio Moreira CEO, North America and Asia-Pacific 197.6 150.0 Offshore, onshore and nearshore managed IT services, systems integration, consulting and strategic staffing 10. Vision Information Technologies Inc. (VisionIT) David Segura, CEO Christine Rice, president 190.0 226.5 Mobile application solutions, managed IT services and talent management 11. CareTech Solutions Inc. Jim Giordano president and CEO 162.6 161.2 Information technology and Web products and services for U.S. hospitals and health care systems 12. Urban Science Applications Inc. James Anderson president, founder and CEO 161.2 146.6 Global retail marketing consulting with a scientific approach 13. HTC Global Services Inc. Madhava Reddy president and CEO 153.0 135.0 Application development and maintenance, business process management, document and content management and project management office services Netlink Software Group America Inc. Dilip Dubey, chairman and CEO Anurag Shrivastava, co-founder, CEO EMEA Greg Hacias, president 134.5 84.5 Managed IT and cloud-enabled business solutions 999 Tech Row, Madison Heights 48071 (248) 204-8800; www.netlink.com 15. Iconma LLC Claudine George managing member 118.3 109.7 Professional staffing and project-based services that include proprietary mobile apps and a content management system 16. Tweddle Group Inc. Andrew Tweddle president and CEO 113.0 102.0 Information and communications solutions company focused on helping our customers enhance the ownership experience of their consumers 17. Diversified Computer Supplies Inc. Joseph Hollenshead chairman, president and CEO 111.8 106.5 Distributes imaging/printer supplies, develops IT strategies for clients and supports back-end connectivity with XML feeds, EDI integration and an e-commerce platform 18. Open Systems Technologies Inc. Tad McConkey, account executive Dan Behm, CEO 107.0 80.0 Information technology and technology consulting and systems integrator 19. Rapid Global Business Solutions Inc. Nanua Singh president and CEO 74.9 64.5 Software development, IT and services for staffing, engineering, vendor management, and recruitment process outsourcing Synova Inc. Tim Manney president 70.0 69.8 Custom software development, maintenance and support, SAP technologies, SAP enterprise applications, SAP performance management, mobile applications development for financial and telecom verticals, cloud enabling of organizational resources 21. HCL Global Systems Inc. Durga Prasad Gadde president and CEO 70.0 58.0 Consulting, business solutions and systems integration 22. BlueWater Technologies Group Inc. Suzanne Schoeneberger president 69.0 59.1 Design, engineering and implementation of custom technology solutions for live events, video conferencing, experiential marketing, interactive displays, lead generation capabilities 23. Epitec Inc. Jerome Sheppard, CEO Josie Sheppard, president 65.0 65.0 Computer services for staffing and managed services 24. FutureNet Group Inc. Perry Mehta president and CEO 65.0 53.9 C 25. Secure-24 LLC Mike Jennings CEO 62.9 54.0 Rank 1. 2. 3. 4. 7. 8. 14. 20. Company Address Phone; website 1 Campus Martius, Detroit 48226 (313) 227-7300; www.compuware.com 525 E. Big Beaver Road, Suite 300, Troy 48083 (248) 619-2800; www.syntelinc.com 41050 W. 11 Mile Road, Novi 48375-1302 (248) 426-1482; www.tatatechnologies.com 1820 E. Big Beaver Road, Troy 48083 (248) 614-2400; www.altair.com 645 Griswold St., Suite 2900, Detroit 48226 (313) 596-6900; www.strategicstaff.com 39209 W. Six Mile Road, Suite 250, Livonia 48152 (734) 591-1100; www.acrocorp.com 27335 W. 11 Mile Road, Southfield 48033 (800) 522-4400; www.stefanini.com 3031 W. Grand Blvd., Suite 600, Detroit 48202 (877) 768-7222; www.visionit.com 901 Wilshire Drive, Suite 100, Troy 48084 (248) 823-0800; www.caretech.com 400 Renaissance Center, Suite 2900, Detroit 48243 (313) 259-9900; www.urbanscience.com 3270 W. Big Beaver Road, Troy 48084 (248) 786-2500; www.htcinc.com 850 Stephenson Highway, Suite 612, Troy 48083 (888) 451-2519; www.iconma.com 24700 Maplehurst, Clinton Twp. 48036 (586) 307-3700; www.tweddle.com 4435 Concourse Drive, Ann Arbor 48108 (800) 766-5400; www.dcsbiz.com 605 Seward NW, Suite 101, Grand Rapids 49504 (616) 574-3500; www.ostusa.com 31791 Sherman Drive, Madison Heights 48071 (248) 589-1135; www.rgbsi.com 1000 Town Center, Suite 700, Southfield 48075 (800) 799-9625; www.synovainc.com 24543 Indoplex Circle, Suite 220, Farmington Hills 48335 (248) 473-0720; www.hclglobal.com 24050 Northwestern Highway, Southfield 48075 (248) 356-4399; www.BlueWaterTech.com 24800 Denso Drive, Suite 150, Southfield 48033 (248) 353-6800; www.epitecinc.com 12801 Auburn St., Detroit 48223 (313) 544-7117; www.futurenetgroup.com 26955 Northwestern Hwy., Southfield 48033 (800) 332-0076; secure-24.com Top executive(s) Customized solutions for environmental and infrastructure improvement Managed hosting, enterprise cloud computing and IT outsourcing for large organizations and mid-market companies. This list of leading computer companies is an approximate compilation of the largest such companies in Michigan that research, design, manufacture or invent equipment or software, plus companies that provide sophisticated computer services such as systems design, programming and information retrieval. It is not a complete listing but the most comprehensive available. Companies based elsewhere are listed with the address and top executive of their main Michigan office. Unless noted, the companies provided the information. Crain's estimates are based on industry analyses and benchmarks, news reports and a wide range of other sources. Actual revenue figures may vary. NA = not available. B Company estimate. C Acquired Smith & Wesson Security Solutions Inc. July 2012. LIST RESEARCHED BY GARY PIATEK 20140512-NEWS--0024-NAT-CCI-CD_-- Page 24 5/9/2014 11:27 AM Page 1 May 12, 2014 CRAIN’S DETROIT BUSINESS State poll: Don’t raise taxes, unless it’s to repair roads BY CHRIS GAUTZ CAPITOL CORRESPONDENT Filling potholes and other road repairs would be welcome sights for state taxpayers these days, according to a report issued by the Center for Michigan. NATHAN SKID In poll after poll on transportation funding, the outcome is almost always the same. People want to see Michigan’s crumbling roads fixed, but they don’t want to pay more to fix them. But a report released last week by the Center for Michigan found something different. When asked whether people would be willing to pay more in taxes for roads, 58 percent said they would, while 39 percent would not. But overall, respondents were opposed to tax increases, with 43 percent saying their advice to political leaders would be to cut taxes, while 21 percent would want them to raise taxes. “We thought it was very telling that the public was willing to pay more,” said John Bebow, president and CEO of the Center for Michigan. “That goes Bebow against general sentiment on tax issues. We think that’s pretty striking in this climate. There’s a disconnect in favor of roads. This stands out as a tallest dandelion in the field.” Overall, 56 percent of respondents said investing in roads, bridges and infrastructure was an urgent priority. This study, the center’s fourth major public engagement campaign, is titled “Michigan Speaks.” The data came from polls and conversations that took place from late September 2013 through early April. More than 5,500 residents took part in more than 160 statewide community conversations, two polls and an online version of the conversation. Other findings from the data were interesting as well. On the question of whether people are willing to pay more taxes for the roads, every income group supported it. The percentage increase of support went up incrementally with the income of the household. Among low-income individuals, 50 percent supported more taxes for roads, and 59 percent of middle-income respondents and 69 percent of those in the highest income bracket were willing to pay more in taxes. For the poll, low income was defined as households earning less than $30,000 per year. Middle income was defined as households earning between $30,000 and $80,000 per year and high-income households were defined as earning more than $80,000 per year. Maybe not as surprising is that when respondents were asked if taxes were to be raised, and then asked about which type of tax should be raised, business taxes were the highest candidate with 28 percent. Just 25 percent of high-income households wanted to raise business taxes, while 33 percent of lowand middle-income households thought it a good idea. Conversely, when asked which tax to cut, high-income households thought most highly of cutting business taxes at 27 percent. Lowand middle-income households put higher priorities on cutting property taxes, with 31 percent and 32 percent, respectively. The full report can be found at thecenterformichigan.net. Chris Gautz: (517) 403-4403, [email protected]. Twitter: @chrisgautz 20140512-NEWS--0025-NAT-CCI-CD_-- 5/9/2014 11:28 AM Page 1 Page 25 Summit to tackle issues related to transit BY DUSTIN WALSH CRAIN’S DETROIT BUSINESS Local religious leaders continue to lead an effort to bridge the political and social gaps in the development of a regional transit system. On June 4, the Metro Coalition of Congregations of the Harriet Tubman Center will join WDET 101.9 FM host Craig Fahle, business leaders and members from the Regional Transit Authority for a transit summit at the Detroit Zoo. The summit, “Better Transit, Better Business,” is designed to spur meaningful conversation about regional transit as it relates to job access, economic development, talent attraction and investment, the group said in a news release. “Improving transit in Southeast Michigan is essential to the region’s economy. So now is the time to get involved,” the To learn more about the June 4 Rev. Louise transit summit or Ott, pastor of to register, visit the Congregamccmichigan.org tional Church of Birmingham, chairwoman of MCC’s Regional Transit Committee and member of the RTA’s Citizen’s Advisory Committee, said in a release. “We know we need to build partnerships with the business community and local officials to ensure the transit system connects the four-county region, meets the needs of a diverse constituency, and is a system voters are willing to invest in,” Ott said. Marie Donigan, partner at Royal Oak-based Donigan McLogan Consultants LLC, said the summit will give business leaders and local governments the opportunity to tell the transit authority how a transit system could benefit communities. The MCC held a regional transit system rally in March at the First United Methodist Church of Birmingham. Eight churches in Oakland and Macomb counties make up the organization. Dustin Walsh: (313) 446-6042, [email protected]. Twitter: @dustinpwalsh MORE INFO {High Ŗ lighted.} Sign up for a Plante Moran Webinar Our spring webinar series is designed to provide insights to keep you ahead of trends. These CPE-approved* sessions cover critical business topics from cyber security to international tax. Double-booked? Don’t worry. Visit our archives and enjoy the presentation at your convenience. Sign up for a Plante Moran webinar this spring and find out why Plante Moran’s webinars offer a higher return on experience. Register at webinars.plantemoran.com * Plante Moran is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org Business Law Experience In Your Corner. ® ■ Business, contracts, transactions, employment and private equity, with a focus on technology, internet and software companies. ■ Named to the inaugural Techweek Detroit 2014 Techweek 100; Detroit area leaders significantly impacting business and technology. ■ In Your Corner. BANKRUPTCIES The following businesses filed for protection in U.S. Bankruptcy Court in Detroit May 2-9. Under Chapter 11, a company files for reorganization. Chapter 7 involves total liquidation. Energy First Financial LLC and Etsler Energy Enterprises LLC, 1708 Ridge Road, Chelsea, voluntary Chapter 11. Assets and liabilities not available. Talf LLC, 30760 Vernon Drive, Franklin, voluntary Chapter 11. Assets and liabilities not available. — Bridget Vis First Tier Ranking in Corporate Law and Commercial Litigation Contact Matt Bower at [email protected] ■ Metro Detroit ■ Grand Rapids ■ Kalamazoo ■ Grand Haven ■ Lansing DBpageAD_DBpageAD.qxd 5/8/2014 5:08 PM Page 1 CELEBRATE THE 2014 CLASS OF 20 IN THEIR 20s FEATURING How Detroit Works: Three Takes on the City from Past and Present 20s Moderator: Craig Fahle, host, The Craig Fahle Show on WDET 101.9 FM Speakers: Reshaping Local Politics Bryan Barnhill, Chief Talent OfÀcer City of Detroit, Class of 2014 What Happens After the Media Declares Your Restaurant Will Save Detroit Phil Cooley, Co-Owner Slows Bar BQ, Class of 2007 How Social Entrepreneurship Helps Detroit Veronika Scott, Founder and CEO The Empowerment Plan, Class of 2013 JUNE 12 ! THE GARDEN THEATER DETROIT • 5–9 P.M. Register at crainsdetroit.com/events or (313) 446-0300. TITLE SPONSOR 2014 Class of 20 in their 20s. Find stories, video, photos and interviews at crainsdetroit.com/20s Bryan Barnhill, 27 Chief Talent OfÀcer City of Detroit Erika Eraqi, 28 Senior Account Director Jack Morton Worldwide Ryan Hooper, 25 Creative Director Pure Detroit Timothy Bassett, 29 Managing Director, Asset Management and Investment Services Talmer Bank and Trust Michael Evans, 27 Senior Developer Loveland Technologies LLC Founder PishPosh TV LLC Sean Jackson, 25 Executive Associate Rock Ventures LLC Adam Finkel, 27 Partner OrÀn Ventures LLC Jessica Daniel, 29 Executive Director FoodLab Detroit Tatiana Grant, 29 President/Co-Owner Infused PR & Events/Flash Delivery Daniel Ellis, 26 CEO SkySpecs LLC PRESENTED BY Daniela Tomatti, 29 Director of Internal Audit and Compliance Plastipak Holdings Inc. Jesse Vollmar, 25 Co-Founder and CEO AgriSight Inc. Alisyn Malek, 28 Investment Manager GM Ventures LLC Evonne Xu, 25 Attorney and Counselor Howard & Howard Attorneys PLLC Brent Ott, 29 CFO The Henry Ford Gregory Holman, 29 Data and Assets Manager Detroit Land Bank Authority TITLE SPONSOR Michelle Srbinovich, 28 Co-General Manager WDET 101.9 FM David James, 23 CEO The Right Choice Insurance Agency LOCATION SPONSOR MAJOR SPONSORS PRINT SPONSOR SUPPORTING SPONSORS ww TS CRAIN’S DETROIT BUS INES TER OF S EV PRIN IAL EN FIC OF David Colman, 26 Principal ROCO Real Estate Inc. Mary ShefÀeld, 26 Member of Detroit City Council 34 w.g 3.0 reko printing.com • 734.45 1 20140512-NEWS--0027-NAT-CCI-CD_-- 5/9/2014 10:22 AM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 27 CALENDAR TUESDAY MAY 13 Crain’s 2014 General and In-House Counsel Summit. 2-7:30 p.m. Crain’s Detroit Business, Association of Corporate Counsel, Michigan Chapter; State Bar of Michigan-Business Law Section In-House Counsel Committee; Oakland County Bar Association. The annual summit offers learning opportunities with practical applications and the chance for general and inhouse counsels to meet and discuss common issues and strategies. With keynote speaker Mary Ann Hynes, senior counsel, Dentons. Westin Book Cadillac, Detroit. $120 at door if space is available. Contact: Kacey Anderson, (313) 446-0300; email: [email protected]; website: crainsdetroit.com/events. members, $35 full-time students. Contact: (866) 385-1784; email: info@wom comdetroit.org; website: womcomde troit.org. email: [email protected]. Website: mshpm.org. FRIDAY ling Heights Regional Chamber of Commerce & Industry. With keynote speaker Gov. Rick Snyder. MacRay Banquet Center, Harrison Township. $35 chamber members, $50 nonmembers. Contact: Lori Cline, (586) 731-5400, ext. 11; email: [email protected]; website: suscc.com. MAY 16 Spring Health Care Conference. 8:30 a.m.-3 p.m. Michigan Society for Healthcare Planning and Marketing. Targeting health care marketers and strategists who work with physician groups, hospitals and health plans. Focus on maximizing growth through public and private exchanges, and creating distinction in the area of patient experience. Sheraton Detroit Novi Hotel, Novi. $75 members, $120 nonmembers. Contact: Liz Conlin, (734) 327-6606; Reinventing Michigan: Getting It Right. Getting It Done. 11 a.m.-1:30 p.m. Ster- UPCOMING EVENTS Urban CPR: Community, preservation, resurgence. 11:30 a.m.-1:30 p.m. May 19. Detroit Economic Club. With Stephanie Meeks, president, National MICHIGAN HISPANIC CHAMBER’S 2014 ECONOMIC FORUM Join the Michigan Hispanic Chamber of Commerce 8-10 a.m. May 16 at the Detroit Athletic Club, Detroit, for the 2014 Economic Forum, with the theme “Hispanic Business Trends: Local and Global Market Reach.” Appearing at the breakfast event will be Sandy Baruah, president and CEO of the Detroit Regional Chamber, and Ellen Hughes- Cromwick, chief global economist, Ford Motor Co. Registration begins at 7:30 a.m. Tickets are $75 for members, $100 for nonmembers. Sponsorship levels are $1,500$5,000. For information, call Barbara Lange at (248) 792-2763, ext. 101, email her at [email protected], or visit mhcc.org. Trust for Historic Preservation, on urban preservation strategies and the future of cities. Masonic Temple, Detroit. $45 DEC members, $55 members’ guests, $75 nonmembers. 11:30 a.m. speaker reception open only to board, life and gold members. Contact: Detroit Economic Club, (313) 963-8547; email: [email protected]; website: econclub.org. THURSDAY MAY 15 t r u e s t o ry 2014 Positive Business Conference. 10 a.m.-9 p.m. Thursday; 8 a.m.-10 p.m. Friday; 8 a.m.-6 p.m. Saturday. University of Michigan Stephen M. Ross School of Business. Nearly 500 business professionals, academics, students and industry luminaries will collaborate on positive business thinking, best practices and practical implementation tools. With Sheryl Connelly, chief futurist, Ford Motor Co.; Bob Fregolle, chief customer officer, Procter & Gamble; Walter Robb, co-CEO, Whole Foods Market IP LP; Ari Weinzweig, co-founder and CEO, Zingerman’s Deli; Bill Lovejoy, faculty co-director, Master of Entrepreneurship Program, University of Michigan; others. University of Michigan, Ann Arbor. $750. Contact: Kerry Velez, (617) 426-2222; email: kvelez @v2comms.com; website: positive businessconference.com. Ambassadors’ Dialogue 2014: Update on U.S.-Republic of Korea Economic Relations. 11:30 a.m.-1:30 p.m. Detroit Economic Club. With Ahn Ho-Young, Republic of Korea ambassador to the United States, and Sung Kim, U.S. ambassador to the Republic of Korea, addressing economic ties between the two countries and Korea’s growing role in the international community. Cobo Center, Detroit. $45 DEC members, $55 members’ guests, $75 nonmembers. 11:30 a.m. speaker reception open only to board, life and gold members. Contact: Detroit Economic Club, (313) 9638547; email: [email protected]; website: econclub.org. Business Law: Learning From the Past, Navigating the Future. 1-5 p.m. Thursday, 8 a.m.-noon Friday. Michigan Defense Trial Counsel. Sessions on the Michigan Arbitration Act, issues involving the Telephone Consumer Protection Act, the impact of Detroit’s bankruptcy, employment and business law updates, business succession planning and data security breaches. With MDTC president Raymond Morganti, senior shareholder, Siemion Huckabay PC; Jason Bank, leader of bankruptcy and restructuring practice, Kerr Russell and Weber PLC; Kurt Heise, state representative, R-Plymouth; others. Atheneum Suite Hotel, Detroit. Registration fees $75-$395; other fees apply to optional activities held in conjunction with the conference. Contact: (800) 7722323; website: mdtc.org. Matrix Awards Celebration. 5:30-9 p.m. The Association for Women in Communications, Detroit chapter. Platinum-level sponsor: Crain’s Detroit Business. AWC Detroit will honor three women or organizations that make significant differences in people’s lives through a communications medium. With keynote speaker Anne Doyle, consultant, Anne Doyle Strategies for Leaders, and author of Powering Up: How America’s Women Achievers Become Leaders. The Dearborn Inn, Dearborn. $50 members, $60 non- The CFO’s heart was in the right place, which told her the company’s 401(k) plan was not. In her capacity as CFO for one of the region’s leading manufacturers, the executive bore a weighty responsibility: to continue providing decent jobs, and to ensure that her company’s 401(k) plan was properly managed. It was the latter point that worried her. For years, the plan provider had been a large, regional bank that was biased toward its own proprietary funds. None were top performers in their sector, and the overall fund selection was equal parts old/laggard and new/unproven. Believing her employees deserved better, and mindful of her own legal fiduciary responsibility, the CFO asked a local banker for a recommendation. “We use Greenleaf Trust,” came the reply. At the introductory meeting, the retirement plan services team from Greenleaf Trust made a favorable impression. There was clarity and due diligence on how funds are researched, chosen and continuously measured against a stringent performance requirement. There was transparency on fees. There was a simple, step-by-step plan to expedite a seamless and timely transition from the company’s current provider. And there was a proactive, hands-on approach to meeting with employees individually and collectively in order to help them make smarter decisions about their eventual retirement. It was pretty much everything the current provider was failing to provide, and Greenleaf Trust was awarded the business. Employee participation is now higher, contributions have increased, asset values are healthier, and the CFO thanks the day she met us. Not every plan conversion is such an eye-opener. But with Greenleaf Trust’s fiduciary excellence, open architecture, best-in-class investment platform, and nearly perfect client satisfaction scores, your employees will clearly see things in a better light—starting with you. Let’s talk: Call Matt Siel at 800.416.4555. 3 4 9 7 7 w o o d wa r d av e n u e b i r m i n g h a m , m i 4 8 0 0 9 g r e e n l e a f t r u s t. c o m 800.416.4555 20140512-NEWS--0028-NAT-CCI-CD_-- 5/9/2014 10:23 AM Page 1 Page 28 May 12, 2014 CRAIN’S DETROIT BUSINESS PEOPLE CONSTRUCTION Jim Zylka to construction superintendent, Hunting- ton Construction Co., Southfield, a division Farbman Zylka of the Group, from construction supervisor for Garden Court/ Woodward Lofts, Huntington Construction Co., Detroit. ENTERTAINMENT Ted Major to vice president of corporate partnerships, Palace Sports & Entertainment, Auburn Hills, from national partnership development, Tampa Bay Buccaneers, Tampa, Fla. Doug Kuiper to Major vice president, corporate communications, Ilitch Holdings Inc., from chief marketing officer, Covisint Corp., Detroit. FINANCE IN THE SPOTLIGHT Urban Science, Detroit, an automotive retail consulting firm, has appointed Laura Kowalchik its CFO. She replaces Dick Widgren, who had been CFO for the past 13 years and will retire at the end of 2014. Kowalchik, 45, most recently was vice president, Kowalchik corporate controller and chief accounting officer at Kaydon Corp., Ann Arbor. She previously had been vice president and corporate controller at Dura Automotive Systems LLC, Auburn Hills, and senior vice president and CFO at Microheat Inc., Farmington Hills. She also held various finance positions at Metaldyne LLC, Plymouth. Kowalchik earned a Bachelor of Science degree in accounting from the University of Richmond’s Robins School of Business, Richmond, Va., and an MBA in finance from Indiana University South Bend. She is a CPA in Virginia. pital, Grosse Pointe, from director of nursing. INSURANCE Dawn Geisert to chief compliance officer, Health Alliance Plan, Detroit, from principal counsel, government practice group legal team, Blue Cross Blue Shield of Michigan, Detroit. LAW Henry Gornbein to Lippitt O’Keefe Gornbein PLLC, formerly partner, Lippitt O’Keefe PLLC, Birmingham, from attorney, Henry S. Gornbein PLLC, Bloomfield Hills. Gornbein managing director, global aftermarket for pump and module systems, TI Automotive Ltd., Auburn Hills, from CEO, Barbeau Consulting LLC, Houston. MARKETING Rick Covault to business development manager, J.R. Thompson Co., Farmington electronics division, Delphi Corp., Troy. HEALTH CARE MANUFACTURING David Barbeau to Covault Hills, from owner and president, Ballyhoo Communications LLC, Canton Township. PEOPLE GUIDELINES Sugg Dietz Dan Sugg to president, Gold Star Mortgage Financial Group Corp., Ann Ar- There’s no faster construction than precast construction. Proof: 26 Cherry - Grand Rapids, MI 41,000sf of hollowcore with metal studs fully installed in 37 days. bor, from executive vice president, national sales director. Eric Dietz to regional manager, private client group in east Michigan, Huntington National Bank, Birmingham, from treasury management sales manager, Huntington National Bank, Troy. Gitanjali Kundich to director, Alderney Advisors LLC, Southfield, from financial analyst, aftermarket consumer Combs Stewart Beth Combs to vice president of clinical operations, Health Management Systems of America, Detroit, from clinical manager. Anne Stewart to vice president and chief nursing officer, Beaumont Hos- Announcements are limited to management positions. Email them to [email protected] or mail notices to Departments, Crain’s Detroit Business, 1155 Gratiot Ave., Detroit, MI 482072997. Releases must contain the person’s name, new title, company, city in which the person will work, former title, former company (if not promoted from within) and former city in which the person worked. Photos of at least 250 dpi are welcome, but we cannot guarantee they will be used. BUSINESS DIARY ACQUISITIONS Proquest LLC, Ann Arbor, acquired Pi2 Solutions Ltd., London, England, a provider of product literature databases, workflow tools and related outsourcing services for global pharmaceutical companies. The company plans to align Pi2 with its ProQuest Dialog corporate information service to expand ProQuest’s presence in the pharmaceutical industry. Websites: proquest.com, pi2solutions.com. CONTRACTS PublicCity PR LLC, Southfield, added clients Barton Malow Co., Southfield; Life Time Athletic, Bloomfield Township; and Medical Weight Loss Clinic, Southfield. Website: publiccitypr.net. Jekyll & Hyde Advertising and Marketing, Redford Township, signed with Cremo Co. LLC, Laguna Beach, Calif., KERKSTRA PRECAST Contact us to learn more about using hollowcore & metal studs. www.kerkstra.com to build national brand recognition for Cremo Shave Cream. Website: jekyllhydeagency.com. P2R Associates, Livonia, was named the agency of record for Alderney Advisors LLC, Southfield. Website: p2rasso ciates.com. Alchemy Group, Troy, added Bar’s Products, Holly, to its clients, to market Bar’s Leaks and Rislone automotive fluids. Website: alchemygp.com. Miller, Canfield, Paddock and Stone PLC, with offices in Detroit, Ann Arbor and Troy, served as adviser to WorkForce Software LLC, Livonia, on the majority investment by Insight Venture Partners, New York City. Website: millercanfield.com. Altair Engineering Inc., Troy, a provider of computer-aided engineering and high-performance computing software and services, announced that Deutscher Wetterdienst, Germany’s national meteorological service, Offenbach, Germany, selected Altair’s PBS Professional for workload management on its two Cray XC30 supercomputing systems to produce higher resolution and more accurate global and regional weather predictions. Website: altair.com. Arotech Corp., Ann Arbor, a provider of defense and security products for the military, law enforcement and homeland security markets, announced that its battery and power systems division received new orders from military customers totaling $5.2 million. Website: arotech.com. EXPANSIONS Dickey’s Barbecue Restaurants Inc., Dallas, is opening a Dickey’s Barbecue Pit restaurant at 1418 N. Rochester Road, Rochester Hills. Telephone: (248) 266-6226. Website: dickeys.com. Lane Bryant Inc., Columbus, Ohio, is opening a store at Woodhaven Commons, 19195 West Road, Woodhaven. Telephone: (734) 676-1002. Website: lanebryant.com. ImageSoft Inc., Southfield, is expanding its staff and relocating its satellite office from 1130 Situs Court 1, to a larger space at 1121 Situs Court 2, Suite 140, Raleigh, N.C. Website: imagesoftinc.com. Yoga Shelter LLC, West Bloomfield Township, opened a studio at 1910 S. Rochester Road, Rochester Hills. Telephone: (248) 545-9642. Website: yogashelter.com. DIARY GUIDELINES Email news releases for Business Diary to cdbdepartments@ crain.com or mail to Departments, Crain’s Detroit Business, 1155 Gratiot Ave., Detroit, MI 482072997. Use any Business Diary item as a model for your release, and look for the appropriate category. Without complete information, your item will not run. Photos of at least 250 dpi are welcome, but we cannot guarantee they will be used. 20140512-NEWS--0029-NAT-CCI-CD_-- 5/9/2014 5:56 PM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 29 Pay: Marc Gardner battles against Twitter founder’s Square ■ From Page 1 that attaches to smartphones that allows merchants to do mobile payment processing, it went from zero in sales to processing more than $15 billion annually. It became a favorite of small-business folks — operators of food trucks, artists traveling the art-fair circuit, flea-market exhibitors and the like — and a favorite of some large companies as well. Square is now the exclusive mobile processor for the bazillion Starbucks stores and the mobile processor for Whole Foods Market stores. All’s well that ends well, right? Not exactly. Alas, the most recent headlines haven’t been so rosy. The Wall Street Journal and other news organizations reported on April 21 that Square is under intense pressure from its investors to find a buyer, its losses having grown wider as it burns through that nearly half a billion in equity capital. Reports are that Square had a loss of $100 million in 2013 and has been in talks with Google Inc., Apple and eBay Inc.’s PayPal about being acquired. Marc Gardner is probably happy these days he hasn’t had nearly so many headlines and very little attention. If Square is Goliath, Gardner’s PayAnywhere LLC is David. A small unassuming David who isn’t worrying about killing the giant, just carving out enough space in a huge market to give him another profit center. In 1992, Gardner founded Troy-based North American Bancard LLC, a processor of credit card payments that has revenue of about $500 million and 600 employees processing $16 billion of transactions annually for more Storefront wasn’t cheap to bring to market. Gardner hired two designers from Apple and had it designed from scratch, investing more than $30 million in development costs over three years. When he launched PayAnywhere as a separate LLC, Gardner told Crain’s he was going to fund it internally and avoid diluting equity by turning to the venture-capital or private-equity markets. He was also avoiding the external pressures that arise from investors growing tired of the inevitable bumps in the road, delays in bringing cool new technology to market and financial losses. Smart move. No one is clamoring for him to sell, except maybe for the chocolate Labrador he brings to work who might want a little more attention than Gardner can spare, focused as he is these days on landing merchants and building volume for PayAnywhere. Sudip Datta, a professor of finance at Wayne State University and interim chairman of the department of finance in the School of Business Administration, said holding off on outside equity was a smart decision. “Having and keeping control of a fledgling new business venture is important. In the case of Square, that control has been compromised as the VCs are eager to see their liquidity event or exit. They typically don’t have much patience, three to five years at most,” Datta said. “So, if one has the luxury to avoid VC funding — not too many entrepreneurs have this luxury — you have a longer time horizon and more degrees of freedom to expand the business,” he said. COURTESY OF PAYANYWHERE LLC PayAnywhere’s processing device attaches to a smartphone. than 250,000 merchants nationwide. Gardner said nearly 200,000 merchants have signed up for PayAnywhere. Gardner launched PayAnywhere in 2011 with an app and its own small device to allow mobile phones to process payments for merchants. Since then, it has taken up a big chunk of his time and energy. “I’m pretty passionate about it,” he said. Early in April, at the big Electronic Transaction Association show at Mandalay Bay in Las Vegas, Gardner launched what he calls Storefront, a transaction processor that is a combination of tablet computer and stand. It affixes to surfaces with a suction cup and conducts cloud-based processing, sales data and inventory control. Storefront competes directly with Square’s tablet system, which is called Register. Gardner has always been open about revenue for North American Bancard. He declines, though, to disclose any number for PayAnywhere — the number of employees, revenue, transaction dollar volume, number of merchants signed up and so forth. He acknowledges being much smaller than Square, but doesn’t care to let the competition know how much smaller. But he is pleased, he says, with all the metrics. The company is still losing money, but if its business volume is just a fraction of Square’s, so are the losses. Asked if he is considering cashing out by doing an initial public offering for PayAnywhere now that the IPO market has gotten hot again, Gardner said, “No.” When asked if would consider selling PayAnywhere if Google or PayPal or any of those possible buyers of Square came calling, Gardner smiled and said: “I always answer my phone.” Datta had a bit of advice for Gardner. “I expect that ultimately Gardner’s company will be bought out by the likes of Google, Apple, etc. However, given the pace of technological innovation in this space, if I were Gardner I wouldn’t wait too long to cash out,” he said. Gardner, though, sees a different outcome that is more likely. He thinks that as mobile payment becomes more ubiquitous, it will probably make sense to merge North American and PayAnywhere into a single entity. “They’re on a perfect path for collision,” he said. Tom Henderson: (313) 446-0337, [email protected]. 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(248) 477-5000 [email protected] www.bratemanproperties.com 20140512-NEWS--0030-NAT-CCI-CD_-- 5/9/2014 4:54 PM Page 1 Page 30 May 12, 2014 CRAIN’S DETROIT BUSINESS Maker Faire Detroit deadline nears; 500 participants expected BY BRIDGET VIS Last year's Maker Faire Detroit featured a 70-foot fire-breathing dragon. SPECIAL TO CRAIN’S DETROIT BUSINESS Makers of anything from robots to bicycles have until June 6 to submit their entry forms for the fifth annual Maker Faire Detroit at the Henry Ford Museum in July. About 500 makers are expected to participate in the two-day festival to showcase their crafts, inventions and solutions at the Dearborn museum, said Shauna Wilson, senior manager of national events for The Henry Ford. Wilson said there are not many restrictions on what can be showcased at the event, but it must be able to fit either inside The Henry Ford or its parking lot and be safe for guests to be around. “We’ve often said, since year one, that if it can be made, it can be displayed,” she said. Nearly 22,000 people attended the event last year, even though it rained, and more are expected this year if the weather holds out, said Wilson. The museum is one of five nationally to host a Featured Maker Faire this year, she said. GARY MALERBA Wilson describes Maker Faire as a mash-up of a science fair, arts fair, country fair and Burning Man (a new age art event in Nevada’s Black Rock Desert where artists burn a wooden man). “Every year is a little different because of what the makers bring to display at the event,” she said. Last year, one maker brought a 70-foot fire-breathing dragon, Wilson said. Annual favorites include a group of crafters workshops, she said. While many makers are hobby- ists, Wilson said startups use Maker Faire to test prototypes in front of the festival’s audience. Teams from incubators such as TechTown Detroit have participated as well, she said. There is no cost for makers to display at the event, but there is a fee if they plan to sell their products in the small, juried craft bazaar, said Wilson. Wilson said hosting the event in metro Detroit reflects the area’s maker culture. “People here like to tinker and make things. Think Henry Ford,” she said. New to the festival this year out of the estimated 100 makers who have already submitted entry forms will be a “Nerdy Derby,” where people of all ages will be able to build and then test vehicles made of recycled materials, and a power tool drag race sponsored by a group from Cincinnati, Wilson said. For more details on Maker Faire Detroit, which takes place July 2627, or to fill-out an entry form, go to: makerfairedetroit.com/callfor-makers. Together: Clinical network offers patient management model ■ From Page 3 sion Health, the parent company of Ascension Health Michigan. While the deal is not an asset merger, Rick O’Connell, president of Trinity Health Division and executive vice president of CHE Trinity, said having two large health systems means 75 percent of the population in Michigan will be 20 minutes O’Connell from either a network hospital or physician office. “We can work with the payers in a more flexible way than our competitors can,” O’Connell said. O’Connell said Together Health will be able to manage patient populations more effectively by sharing best medical practices and clinical information. “We will be able to mitigate increases in medical expenses and in many instances actually reduce total medical costs, which should result in lower premiums,” O’Connell said. Maryland said lowering costs and improving patient outcomes is “most important for the major businesses we want to attract to the state.” Sue Barkell, senior vice president of health care value with Detroit-based Blue Cross Blue Shield of Michigan, said the state’s largest insurer supports combinations like Together Health. “These are two leading Michigan health Barkell systems that have embraced Blue Cross’ approach to improving health care value through a more intensive focus on effective population health management and quality patient outcomes,” Barkell said in a statement to Crain’s. CHE Trinity and Ascension Health are two of several health systems that have signed performancebased contracts with Blue Cross. The reimbursement contracts give hospitals financial incentives for working closely with physicians to improve quality and safety while reducing unnecessary tests, hospitalizations and diagnostic procedures. Barkell said health care reform is incentivizing competing health systems and affiliated physicians to collaborate on more effective ways to provide quality care at affordable costs. While clinically integrated networks like Together Health are not new — more than 500 exist in the U.S., according to The Advisory Board Co. — the formation of one between two competing health systems is a newer trend, said Dennis Weaver, M.D., executive vice president of consulting and management services at The Advisory Board (Nasdaq: ABCO) in Nashville, Tenn. “Some competing health systems have come together in markets to form integrated networks for the public good,” said Weaver, who has advised organizations on their development. “As we move from fee for service to fee for value, you need to be successful in population health management.” Maryland said the types of managed care contracts will include shared savings, pay-for-performance and bundled payment arrangements with global budgets based around specific procedures. “We want to be the lowest-cost and highest-quality provider in Michigan,” O’Connell said. Weaver said some well-managed clinically integrated networks have “made some fairly dramatic improvements in health care quality and cost efficiencies.” He said patients with such chronic diseases as diabetes, heart failure and pulmonary disease have improved. In addition, infection and hospitalization rates have declined, he said. “It makes the whole health care system more efficient, and that lowers costs for everyone,” Weaver said. Jeffrey Hoffman, senior partner with Kurt Salmon’s health care practice in San Francisco, said patients in the future will have the option to select a health delivery system rather than just a health plan. “The value is going to be created by managing care and delivering better care rather than just trying to grow market share” as a traditional asset merger, said Hoffman, who has consulted with Trinity Health on clinical integration. For Michiganders, Hoffman said, Together Health could eventually result in lower costs, or at least costs that rise more slowly. “If they are successful, we should at least see a slowdown in the increase in the premium cost of care, if not an outright decrease,” Hoffman said. “It could also end up making insurance plans (and prices) more competitive.” Blue Cross declined to comment on the impact on customer premiums. Executives for Health Alliance Plan and Priority Health also declined to comment for this story. Hoffman said hospitals that are not included in Together Health will have to consider revising their own managed care network and integration strategies. Officials for Beaumont Health System and Henry Ford Health System were unavailable for comment last week. But Mark O’Halla, executive vice president and COO of 12-hospital, Flint-based McLaren Health Care Inc., said integrating clinical care and managing patient populations is what McLaren has been doing for 16 years. “We have been doing this through our (McLaren Health Plan),” O’Halla said. “We already are managing risk and have 250,000 covered lives … with 111 hospitals and 25,000 physicians” under contract in Michigan. O’Halla said Ascension and Trinity decided to form a clinically integrated network because they don’t have a health plan of their own. “When you have two separate entities to clinically integrate (care), there is always a challenge how they manage that,” O’Halla said. “That is going to be their challenge.” But O’Halla agreed the Together Health Network could change the competitive landscape, depending on the types of health plans it offers. “This will bring another group of products into the marketplace and could change the competitive landscape, if their objective is to create a narrow network,” he said. Since last October, when health insurers in Michigan began offering new health plans on the federal health insurance exchange, or marketplace, a growing number of narrow provider networks, notably HMOs, began to appear. HMOs were a popular, albeit controversial, contracting vehicle during the 1990s. In what were mostly used to offer lower premiums, providers agreed to cut prices dramatically for payers in exchange for the potential of higher volume, as the network limited the number of hospitals and physicians. “We are looking at a narrow network product,” said O’Halla of the McLaren Health Plan. “We are going to play in both areas. A narrow network for people interested in that, to lower costs, and a broader network for people interested in having (greater) access to providers.” Mike Williams, M.D., CEO of Bingham Farms-based United Physicians, said the formation of Together Health in Southeast Michigan is likely to increase the development of other similar physician-hospital collaborations because of competitive pressures. “The complexity of this network might be increased by the number of stakeholders involved, but it is clearly a step in the right direction,” Williams said. “The leadership and governance of an innovative partnership like this must be built on trust and transparency,” he added. “This will require a very different mindset in how many hospitals and physicians have often worked together in the past.” Ascension Health Michigan operates 14 hospitals with 5,000 affiliated or employed physicians, and employs 30,000 people with $3.4 billion in fiscal 2013 revenue. The system includes Borgess Health in Kalamazoo, Genesys Health System in Grand Blanc, St. John Providence Health System in Detroit, St. Joseph Health System in Tawas City and St. Mary’s of Michigan in Saginaw. CHE Trinity Health Michigan has 13 hospitals, nine nursing homes, 27 senior living communities, 10 home health agencies and six hospices with $3.4 billion in operating revenue in 2013. The Michigan hospitals include Saint Joseph Mercy Health System in Ann Arbor, Chelsea, Livonia, Port Huron, and Livingston and Oakland counties, as well as Mercy Health operating in Grand Rapids, Muskegon, Cadillac and Grayling. Jay Greene: (313) 446-0325, [email protected]. Twitter: @jaybgreene 20140512-NEWS--0031-NAT-CCI-CD_-- 5/9/2014 5:32 PM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 31 Midtown: Persistence, luck help developers build a future ■ From Page 1 The new development includes the apartments, 52 of them leased so far; the Garden Theater on the site of the former Sassy Cat; a 300-space parking deck on West Alexandrine; and 75,000 square feet of office and commercial space with Great Lakes Coffee Roasting Co., Midtown Detroit Inc., The Kresge Foundation, Wayne State and the 88-seat Grille Midtown restaurant as tenants. That’s just the beginning. Letters of intent are signed for other leases that would fill up the 7,700 square feet that’s unoccupied, although Lawrence Williamson, real estate manager for Midtown Detroit, which is handling commercial leasing on the project, declined to say with whom. “Now we have to make it work,” Stewart said. Big vision Stewart and Byrd were visionaries with large-scale plans for Detroit development years before Dan Gilbert began building his real estate empire and redeveloping it downtown, said David Di Rita, principal of the Detroit-based Roxbury Group, the developer of the David Whitney Building and the former Globe Trading Co. building along the Detroit River. “They are the kind of developers we need more of in Detroit,” Di Rita said. “They had a vision, and they stuck to that vision, to really transform that block.” For Stewart, the Garden Block development is the end result of two unique factors: getting frustrated with his prime hobby during retirement and estate planning. Upon retiring from EDS Corp. as a regional manager in 1996, he got his sea legs after buying a boat and spending his days fishing on the Great Lakes. But Stewart, also a former director of information systems and communications for General Motors Co., grew tired of recreational fishing after a couple years. “I thought, ‘If I never have to untie a damn boat and get up at 4:30 a.m. again, I’ll be happy,’ ” he said. That’s when Stewart started renovating homes and selling them, totaling about 20 or 30 from 1998 to 1999, primarily in Detroit, his first real estate experience before tackling the Garden Block development. Ultimately, Stewart, 77, wants the momentum in building a real estate enterprise to pay off for his three grandchildren, who are in their early to mid-20s. “The vision has never been for Michael and me,” he said. “Hopefully we can pass the baton onto them and give them the foundation of something that they can run.” George Jackson, the outgoing president and CEO of the Detroit Economic Growth Corp., said the project’s legacy is important. “It’s important because it’s growing wealth in the African-American community by having future generations involved,” Jackson said. The project is significant to the African-American business community for a number of reasons, he said. Among them: There aren’t many large-scale African-American developers who could have tackled the project, and the partners showed great business acumen, like remaining flexible and GLENN TRIEST George Stewart takes a walk through the renovated Garden Theater, which spurred redevelopment of the entire block in Detroit’s Midtown. striving for high quality. Corporate gigs and concerts The plan for the Garden Block was much smaller in the beginning, starting with the former Sassy Cat. Stewart said the original plan was simply to restore the theater, but he and Byrd realized the redevelopment of the entire blighted block was necessary. Upcoming events at the theater include performances by comedian Paul Mooney on May 17 and R&B singer Tamar Braxton, the younger sister of Grammy winner Toni Braxton, on June 3. Stewart plans to host a variety of national and local acts 30-40 weeks out of the year, two or three nights a week. In addition, the theater will host weddings, corporate, nonprofit and religious events and conferences. There are also three small conference rooms on the second and third floors for rent, Stewart said. “The place has been quite popular,” he said. Creative financing Funding for the project came from a wide range of sources, but $19 million from the U.S. Department of Housing and Urban Development Section 108 Loan Guarantee Program in 2006 was the most important part of the financing, Stewart said. The program allows communities and states to convert small portions of Community Development Block Grant dollars into federallyguaranteed loans to fund economic development “for the benefit of lowto moderate-income persons, or to aid in the prevention of slums.” “That was the exact vehicle we needed,” Stewart said. “That was what sort of made the deal.” Another $8 million came from HUD’s 221(d)(4) program, which helps finance construction or reha- bilitation of multifamily rental housing for moderate-income families, the elderly and people with disabilities. About $10 million in U.S. Department of Treasury New Market tax credits, which are for the development of blighted or contaminated areas, provided about $4 million in equity. There was about $6 million in brownfield tax credits; $2.5 million in historic tax credits; $121,000 from the DEGC’s Creative Corridor Incentive Fund and a $100,000 DEGC SmartBuildings grant; and $3.5 million in private equity. All told, the rehab of the former Sassy Cat theater, which can accommodate 1,100 people, cost $10.5 million, Stewart said. The parking deck cost $10 million. The apartments, which also feature 11,200 square feet of ground floor commercial space, were $13.5 million. The rest of the development, which was the renovation of the former Blue Moon Building and construction of 24,000 square feet of retail and commercial space, was $10 million, Stewart said. Those figures don’t include the $3 million he and Byrd spent outof-pocket on things like architectural work, site plans, and legal and consulting fees. “They put up their 401(k)s, life savings — the whole ball of wax,” Jackson said. Stewart said the development group gained control of the properties for the project from various private owners on land contracts over the years. It bought 3919-3921 Woodward Ave., the site of the restaurant, for $750,000 in 2010, according to Washington, D.C.-based real estate information service CoStar Group Inc. It bought the theater building at 3929 Woodward for $940,000 in 2012 and the apartment site at 3901-3915 Woodward from Michael Zakoor, the former owner of Zakoor Novelty Co., for $1.48 million in 2009. The restaurant part of the development, Grille Midtown, features American-style cuisine during lunch and dinner hours. With exposed brick walls and a car-themed décor, it offers mid-priced hamburgers, sandwiches and entrees such as Grille jambalaya ($16) and tenderloin medallions ($16). For dinner, entrees range from the $19 blackened Mahi Mahi to filet mignon ($27) and ribeye ($29). Demand for housing Woodward Garden Apartments adds to the supply of units in the booming Midtown apartment market, where occupancy rates are 97 percent, according to a November 2013 report by Midtown Detroit. There are 7,530 units in 155 buildings in the market, according to the report. The 53 one-bedroom units at the Woodward Gardens range from $850 to $1,250 per month and are 550 to 860 square feet. The eight two-bedroom units range from $1,500 to $1,800 per month and are 1,050 to 1,225 square feet, according to Stephanie Byrd, marketing manager for the apartments and Michael Byrd’s daughter. Twenty-two of the units are currently occupied; another 31 units have been leased, Byrd said. Woodward Gardens started accepting lease applications in late March. “Demand was high from the getgo and it has only increased,” she said. She said the target demographic is young professionals, Detroit Medical Center employees and other workers downtown. Detroit-based First City Real Estate Management LLC manages the apartments, Byrd said. An ‘act of sheer will’ Jackson said Stewart and Byrd “did everything right” as new developers by seeking out help and taking advice from staff at the DEGC and Midtown Detroit. “They didn’t know everything they needed to, but they listened,” Jackson said. “We worked with them being sort of advisers and consultants. I liked their integrity and the willingness to do things the right way.” Developers say sometimes a big vision, and sheer relentless persistence, are the things that see a project through. That and building relationships with people who can help support it and help with the creative financing elements. In hindsight, Stewart and Byrd — who is also the owner of Flood’s Bar & Grille downtown and the former Mr. Mike’s restaurant, which burned down last summer, at Woodward and Piquette Street — picked the right development location for the Garden Block project. But it wasn’t viewed as the right location when the project began, Di Rita said. “It was an act of sheer will back then, and it could have turned out very differently. You’ve got to respect not just the effort there, but the scale of the effort, and the transformative nature of that project.” Di Rita has faced similar challenging projects. Both the David Whitney and Globe building projects — which Di Rita said are nearing completion — are using significant amounts of nontraditional financing. Stewart, who one day hopes to move back to Louisiana, said he’s not ready to take on another development. “Now I need to take a vacation,” he said. “I don’t know what I’m going to do right now. All I know is that I’m tired.” He looks back at the last 15 years, shakes his head — and smiles. “We were naïve enough to go for it,” he said. “We went for it, and nobody thought we could do it.” Kirk Pinho: (313) 446-0412, [email protected]. Twitter: @kirkpinhoCDB 20140512-NEWS--0032-NAT-CCI-CD_-- 5/9/2014 5:33 PM Page 1 Page 32 May 12, 2014 CRAIN’S DETROIT BUSINESS Shinola: Firm starts factory to expand leather products line ■ From Page 3 brand, a simple brand.” The hot sellers from Shinola’s current leather offerings are the tech accessories, particularly the women’s iPhone wristlet wallet, which retails for $185. Shinola would not provide revenue estimates for its leather division because it is in its infancy, but Crain’s estimates that its watch division will post revenue of at least $75 million this year. There is no ETA for when the additional leather goods will be produced in Detroit, but by the end of May, leather production manager Vega-Perez expects that Detroitmade straps will start adorning the Runwells, Birdys, Breakmans and Chronos that Shinola assembles down the hall. Currently, bands are produced by Hadley-Roma in Florida. “The more things we can manufacture, and the more things we can manufacture in Detroit, the better,” said Steve Bock, CEO of Shinola, a brand of Dallas-based Bedrock Manufacturing. “We have very wonderful and strong relationships, but really having that type of manufacturing capability in our factory is a very important step for us.” That is a significant departure from the industry. Even the everpresent Coach bag is no longer produced in the United States. “Low-cost suppliers in China and Vietnam can deliver accessories at lower prices than local firms, making domestic items less attractive to downstream retailers and consumers,” said IBIS World Industry analyst Zeeshan Haider in the company’s most recent report on the leather goods and luggage manufacturing industry. “As a result, companies remaining in the industry have shifted their focus to designing and marketing activities while contracting third parties to manufacture goods or opening up their own facilities abroad.” The global handbag-making business is a $12.8 billion industry, and U.S. manufacturing accounts for less than $500 million of that figure. But Guarino and Bock think Shinola can buck the trend. For one, they said, leather is easier to source in the U.S. than other types of materials. “American hides are actually really beautiful,” Guarino said. “You can also get to market faster with American hides. Your largest expenditure, which is leather, is right here.” That shorter supply chain allows Shinola to manage costs by being more nimble with what — and how much — it produces. “Instead of ordering tens of thousands of units, with a lot of cash flow tied up over months and months, you can order to market demand,” Guarino said. “That helps to manage cost.” The capital outlay to get set up is no small feat, however. Those dollar signs sway many small design firms toward contract manufacturing. But Shinola decided to invest, though it would not disclose how much. At the very least, it spent an estimated $400,000 to purchase the necessary machinery to produce watch straps. When it expands its current line of leather goods, it will have to buy even more. “Shinola is a business that has to be profitable to continue, and so investing in people and equipment and facilities and processes is really important from a long-term standpoint,” said Bock. “The more investment, the more successful we’ll become and can manage costs. We can design and manage the whole process of Shinola.” Of course, the critical element to that plan is hiring talent in a region that has seen its industrial sewing prowess fade. Finding talented stitchers is one of the most significant barriers to establishing softgoods manufacturing in the U.S. “When cut-and-sew manufacturing went overseas, the pool of workers here dried up, with many of the women who commonly worked in the factories retiring and their children no longer interested or able to follow in their footsteps,” said Karen Buscemi, founder and president of the Detroit Garment Group Guild. “Now that there is a push for reshoring, and many wanting products made in the USA, there is work for the cut-and-sew manufacturers, but no sewers to do the actual work.” To combat that locally, her nonprofit is launching an Industrial Sewing Certification Program at Henry Ford Community College’s Michigan Technical Education Center this fall. The program, which has Lear Corp. as its sponsor, hopes to fill the existing need for 300 employees and attract more manufacturers to the state. “We will be one of only two states in the entire country that will have a pool of workers ready to work,” Buscemi said. Shinola, too, sees its leather factory as a way to redevelop the industrial sewing talent in Southeast Michigan. Because so few people have that skill, let alone understand the art of leather, the company is considering opening its own sewing school, Vega-Perez said. When she went looking for talent this spring, she knew she couldn’t find leather expertise. Instead, she sought “people who want to learn, people who want to participate and be engaged in the challenges. It is really a challenge, and it takes teamwork.” She can teach the skills if they bring the passion. One of the first three hires was Damond Love. His title is quality artisan, but he’s advanced quickly and now helps Vega-Perez run the production floor. Before coming to ShinoLove la, Love worked part-time jobs as he sought out a permanent position. He was laid off from Bing Metals Group LLC after 14 years, when former Detroit Mayor Dave Bing sold the company. Love only had passing knowledge of Shinola when he saw an employment ad online and applied. “I love it all,” said the native Detroiter. “You think of a watch, but when I think of a watch I see how it’s made, from cutting the leather.” Now, he laughed, his mother is not-so-subtly hinting that she wants a Shinola handbag for Christmas. Before the factory can start turning out handbags, it has to master the watch band. And that is no small feat. There are almost 20 steps involved in each band, from cutting the leather to quality control, and each one can take two to three days to make it across the factory floor. “Leather watch straps demand more precision and care to make than handbags, wallets or even boots,” said Carlos Galli, whose Italian company, Galli S.P.A., developed a line of custom-built machines for Shinola’s factory. Lisa Chandler has worked on most of the machines, but she prefers adding the loop to the watch band. It’s a meticulous step, which is good for her, she said, because “I’m kind of a perfectionist.” That’s exactly what VegaPerez needed. “It’s very hard Chandler to find a machine that can do that,” she said of Chandler’s work on the loop machine. “One millimeter here is a complete … well, small things are a big deal.” No piece of leather is the same, so the material has to be finessed through the highly technical machines all along the assembly line. At the paint machine, for example, a person must gently guide each individual strap through, ensuring that it moves at just the right pressure and speed. Otherwise, the finish will bubble. The machine can’t do that on its own; it requires a human’s tactile ability. “I like the human element,” said Chandler, who was unemployed when she got hired at Shinola. “There are no gloves because Paloma wants us to get a feel for the leather.” She pauses. “I love working for this company.” Amy Haimerl: (313) 446-0416, [email protected]. Twitter: @haimerlad Hotel: Developer plans projects in Dearborn, Troy, Warren ■ From Page 3 Namou, 64, co-owns 10 full-service hotels and 70 limited-service hotels and extended-stay properties, most in Southeast Michigan. But he also has ownership in a handful of hotels in Grand Rapids and Toledo and plans to open a 79room Holiday Inn Express & Suites in Frankenmuth July 1. Occupancy rates are on the rise in Michigan, driven by the rebounding economy and the state’s Pure Michigan campaign, Namou said. As Crain’s reported in March, metro Detroit hotel occupancy reached its highest rate in at least a dozen years last year — 63 percent — capping four years of progress on hotel check-ins. Industry experts and the region’s hotel operators say average occupancy rates are still on the way up, propelled by a resurgence in business travel and corporate meetings and an increasing number of large conventions and conferences coming to Detroit. Occupancy rates for hotels and motels in Wayne, Oakland and Macomb counties reached 63.1 percent last year, up from 61.9 percent the year before, according to the Detroit Metro Convention & Visitors Bureau. That compares with 47.5 percent in 2009 and 55.3 percent in 2008, before the recession. Detroit hotels are running at born movie theater on the site, Namou and Abdulnoor plan to break ground this week on a 105room Holiday Inn Express and 99suite Staybridge Suites. The Dearborn hotels should be completed within a year, Namou said. Birmingham-based Saroki Architecture is architect and Bloomfield Hills-based Jonna Construction Co. LLC is contractor for both the Dearborn and Troy projects. and our Marriott flags satisfy that corporate need,” Namou said. Construction should begin by August and be completed within a year, he said. When completed, the 91-room Fairfield Inn & Suites and TownePlace Suites by Marriott extended stay with 89 suites are expected to create a total of 55 jobs. The Troy City Council approved the preliminary site plan for the project in November but has yet to approve the final site plan, said Brent Savidant, the city’s planning director. Namou plans to transfer the Fairfield Inn flag for the new site from a nearby hotel at Stephenson and I-75 south of 14 Mile in Madison Heights to the new limited-service hotel in Troy. He plans to convert the Madison Heights hotel, meanwhile, to the economy brand Baymont Inn & Suites. Marriott did not review its license. Troy Warren Demolition of an empty office building on Stephenson just north of 14 Mile in Troy began in early May to clear space for a similar development, Namou said. He said there are several other investors on the project, separate from the operator/investors on the Dearborn and Warren projects. “Troy is a highly corporate area, In Warren, Namou said he and the local operators/co-owners of the Rodeway Inn, brothers Saher and Maher Abdulnoor (siblings to Malik, the Dearborn investor) are preparing to demolish the aging hotel within six months. The Abdulnoors previously operated supermarket and liquor stores in Detroit. A 100-room Hampton Inn & Suites COURTESY OF SAROKI ARCHITECTURE Developers Akram Namou and Malik Abdulnoor plan a 105-room Holiday Inn Express & Suites at Michigan Avenue and Telegraph Road in Dearborn. about the same occupancy rate as Chicago and are leading Midwestern Rust Belt cities, including Indianapolis and Cleveland, Ann Arbor-based hospitality consultant Charles Skelton said in March. Dearborn The new Dearborn hotels, not far from Ford Motor Co.’s world headquarters, will help meet corporate and leisure traveler demand from visitors to The Henry Ford museum and Greenfield Village, Namou said. It’s also a good central location to the city of Detroit and Detroit Metropolitan Airport. Namou and fellow investor Malik Abdulnoor, who will operate the Dearborn hotels, purchased the site at the southwest corner of Michigan Avenue and Telegraph Road last year for $2 million from West Dearborn Lodging LLC. After razing the former Showcase Dear- and Homewood Suites extended stay with 100 suites will take its place within two years, Namou said. Construction on the $16 million project is scheduled to begin in 2015. The architect and contractor for the project have yet to be named. When completed, the two hotels, a half mile from the General Motors Tech Center, are expected to create 60 jobs. Developing and operating paired hotels that complement one another leverages efficiencies in both construction and operations, since it allows the two hotels to share a director of sales, general manager, maintenance manager and other key staff, said Ron Wilson, CEO of Troy-based Hotel Investment Services Inc., in an email. The hotel market in Southeast Michigan is good and getting better, he said. Local, regional and national banks are lending again and starting to get competitive with loan terms. But, he said, “only well-capitalized deals are getting done so that should provide some backstop to when the economy dips again.” Banks are lending to people who have staying power, “so that when there’s a hiccup, they’re not going to run out of cash,” he said. Sherri Welch: (313) 446-1694, [email protected]. Twitter: @sherriwelch 20140512-NEWS--0033-NAT-CCI-CD_-- 5/9/2014 5:30 PM Page 1 CRAIN’S DETROIT BUSINESS May 12, 2014 Page 33 TolTest: Bankruptcy has overseas workers in lurch ■ From Page 3 equipment like mobile phones, laptops and tablets and other (IT equipment) all get packaged up — and to please make arrangements for their return” to the company, said Surgeon, a security manager for LTC since last December. The DIY repatriation process, which managers were figuring out on their own by sharing ideas with other former employees — and some accessible petty cash funds — was nearly complete late last week. Of personnel in Afghanistan, only about 14 employees were left; Surgeon and Hoopengarner, a construction manager for Lakeshore in Bagram, were expecting to fly home late Friday along with Karl McMichael, a manager at a Lakeshore worksite near Herat. An airline shuttle departs twice daily from the Kabul airfield to Dubai. Lakeshore TolTest had about 79 employees and about 135 more subcontractors or independent contractors on the ground in Afghanistan as of two weeks ago, according to Surgeon and Hoopengarner, who spoke with Crain’s via Skype late last week. Lakeshore executives have communicated only in written form, they said. “I believe the LTC executives, or ex-executives, have been advised not to speak to anybody for (legal reasons), and that’s why we aren’t hearing from them,” Surgeon said. Lakeshore has been wrangling with lost military contracts, expensive litigation with the Detroit Water and Sewerage Department and employer and subcontractor lawsuits. It filed for Chapter 7 bankruptcy after it said it couldn’t obtain financing to continue operations. Quick decisions Lakeshore Vice President of Human Resources Wayne Stockbridge sent an April 29 separation letter to company employees, including the Afghanistan personnel, which many there received in the middle of the night, they said. “We have been attempting, as recently as today, to obtain financing that would have allowed the company to continue its operations. Regrettably, and despite our best efforts, that process has proved unsuccessful,” the Stockbridge letter states. “The decision to terminate your employment is a permanent one and — because your entire facility will be closing — there will be no other positions available for employees to move into. You will be … contacted shortly by LTC to arrange for the return of your personal belongings.” The letter goes on to direct employee follow-up questions to Stockbridge’s office phone, but calls to that line yielded a busy or disconnected signal late last week. LTC Corp. Government Services Inc., doing business as Lakeshore TolTest, along with LTC Holdings and several other Lakeshore entities sharing a headquarters in Chicago since at least January, all filed petitions for Chapter 7 at U.S. Bankruptcy Court in Delaware. Since then, the employees in Kabul said, they have been using money out of a fund that’s sup- Lakeshore Global can’t keep DWSD contracts For all the distance it has placed between itself and bankrupt progenitor Lakeshore TolTest Corp., Detroit-based Lakeshore Global Corp. won’t get to keep $60 million worth of Detroit Water and Sewerage Department contracts. Lakeshore Global, a defunct legal entity revived by Avinash Rachmale in 2013 after he was replaced as Lakeshore TolTest CEO by Grant McCullagh, was to assume those contracts as part of a plan to part ways with LTC management. The Board of Water Commissioners approved two sewer lining and repair deals each worth $30 million each with Lakeshore TolTest April 23, and a follow-up reassignment of those two awards to Lakeshore Global. Competitors Inland Waters Pollution Control Inc. and Blaze Contracting Inc. of Detroit protested, saying Lakeshore Global didn’t deserve consideration, but the board in a special meeting Friday denied both protests. posed to handle transportation and other day-to-day operations costs for employees, to help cover employee flights out of the country to Dubai and elsewhere, they said. Surgeon, a citizen of the United Kingdom, said he and others on the ground in Kabul haven’t been paid by Lakeshore since March, although he believes some U.S. employees received a partial wage payment in April. Despite reaching out to managers about arrangements for transportation home, there’s been no response, they said. “There have been no plans to repatriate, no one’s contacted us about it, even though that’s specifically included in the contracts we have over here,” said McMichael, a former security manager. Calls to the company’s office in Detroit went unanswered or yielded a busy signal last week, and the company’s website, ltccorp.com, appeared to have come down. Calls to new company offices in Chicago also were not returned. Owners remain mum Private equity firms Gridiron Capital LLC of Connecticut and Elston Capital Partners LLC of Indiana, which each reported owning a stake in Lakeshore TolTest among their respective portfolio companies earlier this month, have removed references to the company from their respective websites. Audrey Young, a strategic communications advisor to Gridiron at Holland & Knight LLP, declined to comment on transportation plans for employees. Lakeshore TolTest also maintains offices in Dubai and Iraq. Michael Menkowitz, partner at Fox Rothschild LLP in Philadelphia and attorney for court-appointed bankruptcy trustee Alfred Guiliano of accounting firm Guiliano Miller & Co., said he has received “about a The denial won’t help Lakeshore Global, since William Wolfson, DWSD chief administration and compliance officer and general counsel, already found the previous awards were invalid because a financially insolvent Lakeshore Toltest was not eligible to receive the award in the first place and so cannot assign it elsewhere. The protesters had hoped to restart the bid process for both contracts, or have DWSD review them again. But if DWSD follows usual procedures, it will likely approve its next-best bid — by Roseville-based Lanzo Cos. Inc. — at a future meeting. Rachmale could not be reached for comment at Lakeshore Global. Gerard Mantese, partner at Troy-based Mantese Honigman Rossman and Williamson PC and Rachmale’s attorney, said the bankruptcy should have affected Lakeshore Global’s contract status. — Chad Halcom thousand” calls on Lakeshore and its Middle East employees the past few days, mainly from Afghanistan. As of Friday afternoon, he said, he’s been advised that all LTC employees were now off the Bagram base — but it remains to be seen if the court can allocate company assets to help them with any connecting flights getting back to their home countries. Starboard Capital Partners LLC, another Connecticut private equity firm, still listed Lakeshore TolTest in its portfolio on its website. But managing member Marc Bergschneider declined to comment. Military contracts unravel Lakeshore TolTest has seen at least three military contracts terminated for default since last year with the U.S. Army Corps of Engineers and the U.S. Air Force Materiel Command, valued at more than $125 million and covering various infrastructure projects in Afghanistan. Lakeshore brought six claims to the federal Armed Services Board of Contract Appeals in Falls Church, Va., between last September and early April, all appealing government decisions to terminate Lakeshore work projects in Afghanistan. The first of these appeals was scheduled to go to trial Oct. 20; the others are still in discovery or awaiting service of a complaint. Usually, defense contract appeals are also stayed whenever a military contractor is in bankruptcy, but an official at the federal agency told Crain’s the board has not yet been notified of one. Edward DeLisle, partner at Cohen Seglias Pallas Greenhall & Furman PC in Philadelphia and attorney for Switzerland-based Theodor Wille Intertrade AG in two Detroit lawsuits against Lakeshore, said he expects his litigation to be among the casu- alties of bankruptcy. Theodor Wille is suing Lakeshore and bonding company Insurance Co. of the State of Pennsylvania alleging unpaid invoices as a subcontractor to LTC in Delaram, Afghanistan, and for nearly $600,000 in a separate contract for a Lakeshore worksite in Garraf, Iraq. Lakeshore, in return, seeks a credit of nearly $1.2 million for work it alleges Wille didn’t perform as requested at the Iraq site. DeLisle said the bankruptcy will likely stay both cases against Lakeshore, although he hopes to continue the portion of his Afghanistan case against the bonding company. It’s also possible, he said, that if Lakeshore or its trustee wins on any of the military contract appeals, it can mean a partial payout to lawsuit creditors. Litigation casualties? David Hayes, an attorney at Clark Hill PLC in Detroit representing Lakeshore in several federal lawsuits, said the bankruptcy will impose a stay on litigation in which Lakeshore is a defendant. The trustee will have to evaluate the cases where it is a plaintiff to see if they have value and can be potential assets to pay creditors. Also expecting to get stayed in bankruptcy is Deborah Gordon of Bloomfield Hills-based Gordon, Laughbaum & Prescott PLC, attorney for Eric Renninger, former Lakeshore director of operations in Afghanistan. Renninger resigned last summer and sued Lakeshore TolTest in February for breach of contract, claiming a reorganization plan by one of its vice presidents largely stripped him of his Afghanistan duties in an “attempt to constructively discharge him.” He also claims Lakeshore deliberately kept Renninger’s name on a business license the company maintains with the government of Afghanistan in order to shift liability away from itself. But those claims are likely on hold with the bankruptcy. “Sometimes you can wait it out, and possibly get a new or reinstated claim to go forward against the new company,” Gordon said. “But very often you just get whatever they’re offering to a certain creditor class, which can be pennies on the dollar.” Gerard Mantese, a partner at Troy-based Mantese Honigman Rossman and Williamson PC and attorney for former Lakeshore TolTest CEO and part owner Avinash Rachmale, said the Afghanistan contracts all belong to LTC and Rachmale’s current company, Lakeshore Global Corp. in Detroit, is not involved. He said the LTC management has not kept him informed or allowed him any share of control, so there is little Rachmale can do. Rachmale stepped down from LTC’s board of directors April 2. “Mr. Rachmale believes that the abandonment of these employees is unconscionable, but consistent with the atrocious way these defendants have run the company since they took control,” he said. Chad Halcom: (313) 446-6796, [email protected]. Twitter: @chadhalcom www.crainsdetroit.com EDITOR-IN-CHIEF Keith E. 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Reproduction or use of editorial content in any manner without permission is strictly prohibited. 20140512-NEWS--0034-NAT-CCI-CD_-- 5/9/2014 5:34 PM Page 1 Page 34 May 12, 2014 CRAIN’S DETROIT BUSINESS RUMBLINGS WSU’s Auner back in good grace, new lab ayne State University engineering professor Greg Auner is back in the good graces of his employer. Crain’s reported last June about a series of disputes between Auner and the university administration under President Allan Gilmour that led to a latenight layoff of Auner’s research team and seizure of a “clean room” Auner used. (“A chemical reaction over lab,” June 3, 2013.) After a review, new President M. Roy Wilson has given Auner better and bigger space and has persuaded an engineering school alumnus to resume paying an endowment to support Auner’s work. “I have looked into the details of this very complex situation, and I also understand there are varying interpretations by the different parties involved. Rather than dwelling on the past, my focus instead is on rebuilding a collaborative situation going forward,” Wilson told Crain’s in an email. “Professor Auner has demonstrated in the past that he is a talented researcher, and he will be given every chance to demonstrate this going forward.” The endowment comes from Paul and Anita Strauss, who agreed in 2010 to make annual $250,000 payments for 10 years to support Auner’s work. Paul Strauss graduated from WSU in 1948 with a degree in electrical engineering and later embarked on a long career as a psychiatrist. After learning of Auner’s W struggles with administration, the Strausses had terminated their endowment after three payments. They told Crain’s last week that they are about to resume. “We admire the work Dr. Wilson did in uncovering the facts. He told us he was going to make Greg whole,” said Paul Strauss, who added that Wilson had met with the couple in person. “I’m very pleased with what’s happened and with his letter to Greg. We’re just waiting for the dust to settle before starting the endowment back up.” Fans buy up Tigers charity bow ties; more coming Fans bought the entire lot of 276 numbered Detroit Tigers Foundation bow ties within 24 hours of them going on sale last week, the team said. To meet the sartorial demand, a new batch of charitable bow ties will Justin be available Verlander for sale with- sports a Tigers in two weeks. Foundation They’re $57. bow tie. The ties come from the BowTie Cause Foundation, which creates the neckwear for various charitable causes, and the Tigers are the first Major League Baseball team to offer such a bow tie. Proceeds benefit the Detroit Tigers Foundation’s youth baseball initiatives and the Torii Hunter Project, WEEK ON THE WEB FROM WWW.CRAINSDETROIT.COM, WEEK OF MAY 3-9 which supports the outfielder’s charitable endeavors, the team said. The neckwear’s blue and orange colors are patterned to represent the stitches on a baseball and a tire tread (a nod to the Motor City). The initial batch was numbered 1-276 to represent the Tigers’ 276 victories from 2011-13. The next batch will not be numbered. The Tigers’ foundation is an affiliate of Ilitch Charities. Details are at tigers.com/bowtie. Detroit loft owner employs divine marketing You could get into heaven through good deeds and kindness. Or you could just take the stairs. An email campaign advertising a for-sale unit in the Lofts at Rivertown promises the future owner that the space has a “spiral staircase to heaven,” as well as an “omnipotent view of downtown.” The loft, at 6533 E. Jefferson Ave., is a 1,268-squarefoot bi-level listed for $182,000, according to Jerome Huez, president of Detroit-based downtown residential brokerage The Loft Warehouse Inc. The two-bedroom, twobath loft comes with a twocar carport, an in-unit washer and dryer, a balcony and fitness center on-site. How divine. The loft is just one of the 179 in the building. It has been on the market for two or three weeks, and Huez said there have been six or eight tours so far. Huez’s wife, Sabra Sanzotta, owner-broker of The Loft Warehouse, wrote the copy for the marketing materials, Huez said. “What we are trying to convey is that it is a sublime property that is so inspirational,” Sanzotta said. “We are not religious freaks. In fact, we are atheists.” Amen to the honesty. Lear to request $8.75M lawsuit settlement outhfield-based Lear Corp. will ask a bankruptcy court judge in New York City this month to sign off on an $8.75 million settlement to a Detroit lawsuit involving automotive supplier pricefixing over the previous decade. The manufacturer of interior systems including seats and electronics will pay that sum to resolve accusations it was a part of a conspiracy to bolster the prices of wire harness components between 2000 and 2010, in a multi-district lawsuit before U.S. District Judge Marianne Battani in Detroit. S ON THE MOVE 䡲 Amerisure Mutual Insur- ance Co. in Farmington Hills named Gregory Crabb as president and CEO. Crabb, chairman of Amerisure’s operational governance committee, replaces Richard Russell, who will remain as president and CEO of Amerisure Holding Cos. until he retires at the end of the year. 䡲 Detroit-based Ilitch Holdings Inc. named Doug Kuiper vice president of corporate communications. The former chief marketing officer for Detroit-based Covisint Corp. replaces John Hahn, who is moving to Washington, D.C., for family reasons. 䡲 Teach for America named Tiffany Williams executive director of its Detroit office. Williams had been interim executive director since January, when Annis Stubbs left to become senior vice president of strategy, innovation and operations at the nonprofit’s national office. COMPANY NEWS BEST FROM THE BLOGS READ THESE POSTS AND MORE AT WWW.CRAINSDETROIT.COM/BLOGS Top Beaumont exec leaving “ Beaumont Health System, Royal Oak, is losing one of its rising administrative stars, and health system executives say it is not related to the pending business deal with Oakwood Healthcare Inc. and Botsford Hospital. ” Jay Greene’s blog about health care, energy and the environment is at www.crainsdetroit.com/greene Scratch Golf in talks “ Golf club manufacturing could be coming back to the U.S. with metro Detroit manufacturing knowhow. ” Sherri Welch’s “What’s in Store?” blog about retail can be found at www.crainsdetroit.com/welch 䡲 Microsoft Ventures, which employs about 200 in Southfield and Grand Rapids, signed a lease with Bedrock Real Estate Services LLC for office space in the Dan Gilbert-owned Madison Building in Detroit. 䡲 New York City-based 601W Cos. closed on the $177.5 million purchase of the Southfield Town Center and plans to spend $40 million to $50 million on renovations and contracts at metro Detroit’s secondlargest office complex. 䡲 KPMG LLP, the New York City-based tax, audit and advisory firm, announced its acquisition of a majority of the assets of Southfield-based advisory firm BBK Ltd. Financial terms were not disclosed. 䡲 New York City-based private equity firm American Securities LLC announced it bought Novibased early childhood care and education services company Learning Care Group Inc. in partnership with the company’s management. Financial terms were not disclosed. 䡲 Local restaurant owner Zack Sklar is planning his next eatery, Beau’s in Bloomfield Township, on the site of the former Beau Jack’s, which he bought in March and will reopen by July or August. Sklar owns Social Kitchen and Bar in Birmingham, Mex in Bloomfield Township and Birmingham-based Peas and Carrots Hospitality Group. 䡲 Warren-based supplier SRG Global Inc. announced it will expand its Ibi, Spain, plating facility and add 20 jobs, Plastics News reported. Expansion of the plant is expected to be completed in early 2015. 䡲 Mumbai, India-based The Mahindra Group inaugurated its North American Technical Center in Troy, which will develop fully engineered vehicles for Mahindra Global Automotive and employ more than 100 engineers, AP reported. 䡲 The University of Michigan announced that General Motors Co., Ford Motor Co. and Toyota Motor Corp. will join the school in establishing a testing site for driverless cars in Ann Arbor, AP reported. 䡲 The Detroit Lions drafted Eric Ebron, a tight end from the University of North Carolina, 10th overall in the first round of the 2014 National Football League draft. Taylor Lewan, a University of Michigan offensive tackle, went 11th overall to the Tennessee Titans. 䡲 The fifth Shinola/Detroit LLC city clock was unveiled in front of Gate A at Ford Field hours before the Detroit Lions participated in the National Football League draft. It follows the installation of four clocks at various spots throughout the city in March. OTHER NEWS 䡲 The Michigan House introduced an 11-bill package in which about $195 million from the state would be used to help shore up Detroit’s pension funds and prevent the sale of cityowned art, as long as the state has oversight over city finances for decades to come. The lump sum is meant to join contributions from private foundations and the Detroit Institute of Arts as part of the city’s strategy for exiting bankruptcy. 䡲 Staffing company Sodexo North America, which provides building maintenance and custodial services for the Detroit Public Schools, said it will stop working for the district because it’s owed more than $18 million, the Detroit Free Press reported. 䡲 The Rust Belt Market in Ferndale will play host when Detroit for the first time joins 23 other cities worldwide participating in Portfolio Night, a May 21 event that connects young advertising copy writers, art directors and designers with creative directors for ad agencies. 䡲 Reflecting a trend among two-year schools, Dearborn’s Henry Ford Community College said it was dropping the word “community” from its name. 䡲 The Detroit Symphony Orchestra will perform at Detroit pawn shop American Jewelry & Loan on May 31, ending a fundraising month of more than 40 small-ensemble performances at various venues. 䡲 A former executive secretary of Detroit’s General Retirement System and Police and Fire Retirement System pleaded not guilty to 20 felony charges involving downloading child pornography on the Internet. Walter Stampor, 70, of Sterling Heights, faces four- and seven-year felonies. 䡲 The Detroit River Canadian Cleanup and the Detroit River Public Advisory Council announced the taste of fish from an area of the waterway classified as the Detroit River Area of Concern was found “not impaired,” AP reported. 䡲 A survey by the Business Leaders for Michigan shows more than 87 percent of state voters believe a strengthened Detroit is important to Michigan’s overall economy, while more than 9 percent said it is not. More than 66 percent of respondents supported sending $350 million to the city over a 20-year period to help extract it from bankruptcy. 䡲 The Michigan House voted to dedicate $450 million a year more for road upkeep, which proponents called a long-overdue step while critics argued the money isn’t nearly enough to fix the state’s deteriorating transportation infrastructure, AP reported. 䡲 The Michigan Senate and House passed similar school budget bills that would increase per-pupil spending on K-12 education for next fiscal year. DBpageAD_DBpageAD.qxd 4/30/2014 11:11 AM Page 1 DBpageAD_DBpageAD.qxd 3/27/2014 9:29 AM Page 1