Part nering g for to omorro ow
Transcription
Part nering g for to omorro ow
Su up ppllier Han H ndbboookk Partnering g for to omorro ow This sup pplier hand dbook is a guide for conducting c g business with Chem mring Ordnance 21Octtober2014 4 Revision: Original Supplier Handbook Table of Contents A. B. C. D. E. F. G. H. I. J. K. L. M. N. O. P. Q. R. S. T. U. V. W. Purpose Scope Mission Statement and Quality Policy Code of Ethics or Conduct Acronyms Terms and Conditions Quality Management System Requirements – Approved Supplier List (ASL) Purchase order information Quality Requirements Process Planning Configuration Management Part Approval Source Inspection Lot Traceability Shelf Life Non-conforming Material Records Retention Corrective Action Product Availability Shipping Documentation Supplier Measurements – Report Card Supplier Recognition Continuous Improvement and Cost Improvement Expectations Appendix – A, Doing Business with Chemring Ordnance Appendix – B, Supplier Quality Requirements Appendix – C, Sample Quality Documents Page 1 A. Purpose The purpose of the handbook is to provide a guide to suppliers for performing business with Chemring Ordnance. Chemring Ordnance, as a contractor to the United States Government and other countries, manufactures products with an increasing purchased material cost content. Therefore, it is critical to have a supply base that can deliver materials on time that meet all requirements. In order to accomplish this, it will take good communications between Chemring Ordnance and the supplier. For this reason, we have developed this handbook to communicate Chemring Ordnance’s expectations for quality requirements, documentation requirements, and other required expectations to our suppliers. B. Scope The Supplier Handbook applies to all Chemring Ordnance direct material suppliers. C. Mission Statement and Quality Policy CHEMRING ORDNANCE, INC. Quality Policy Exceed customer expectations through continuous improvement Mission Statement Safely deliver quality products Vision Statement Preferred employer and supplier focused on continuous improvement Page 2 Chemring Ordnance Inc. views each supplier as a partner in meeting the above Quality Policy, Mission Statement, and Vision statement while delivering quality products at a competitive price. D. Code of Ethics and Conduct Chemring Ordnance Inc. is committed to the highest standards of ethical conduct when performing business with the supply base. Chemring trusts that all approved suppliers and sub-suppliers will follow these same philosophies in both their written policies and in practice. Chemring recognizes that each supplier is an independent business but as a supplier to Chemring your actions reflect directly on Chemring. Therefore, Chemring expects all suppliers to employ the same level of business values, ethics, and practices as Chemring. Compliance to the policy is required by the suppliers and their sub-tier suppliers. Failure to comply with the policy may result in removal from Chemring’s approved supplier list. Chemring Ordnance Inc. employees are prohibited from accepting or giving gifts or gratuities to or from suppliers. The rules may allow for limited exceptions for items of nominal value (i.e., calendar, coffee mug, etc.). The offer or acceptance of gifts is inappropriate and discouraged. Under no circumstances shall Chemring employees solicit any gifts or gratuities. If at any time, any person believes there has been a violation of this policy or any conduct that maybe considered unethical by a supplier or Chemring employee, the individual witnessing the act is expected to report it to the Chemring Ordnance Ethics Officer immediately. Chemring values its’ employees and believes that each employee deserves to be treated with dignity and respect. Chemring’s policy is for the fair treatment of all employees, and that no employee is discriminated against based on race, color, religion, sex, age, physical ability, national origin, or any other protected class. Chemring’s policy is to comply with all local and national laws whenever conducting business and to uphold a high standard of ethics. Page 3 Chemring Ordnance Inc. employees shall treat the supplier’s employees with the highest form of professionalism and it is expected that the supplier’s employees shall do the same. Suppliers must conform to all pertinent local and national legal requirements, applicable federal regulations, and published industry standards pertaining to employment and manufacturing. If there is a conflict between legal requirements and published industry standards, at minimum, suppliers must comply with the law that takes precedence. E. Acronyms a. AAIE – Automated Acceptance Inspection Equipment b. AIE – Acceptance Inspection Equipment c. APQP – Advanced Product Quality Planning d. CCC Plan – Critical Characteristic Control Plan e. C of C – Certificate of Conformance f. C of A – Certificate of Analysis g. CPOA – Critical Plan of Action h. DFARS – Defense Federal Acquisition Regulation Supplement i. FAI or FAT – First Article Inspection or First Article Test j. FMEA – Failure Mode and Effects Analysis k. FMECA – Failure Mode , Effects, and Criticality Analysis l. IDIQ – Indefinite Delivery Indefinite Quantity m. MRB – Material Review Board n. PPM Nonconforming – Parts Per Million Nonconforming o. QMS – Quality Management System p. RMA – Return Material Authorization q. SCAR – Supplier Corrective Action Request r. SPC – Statistical Process Control s. 6σ – Six-Sigma Page 4 t. T&C’s –Terms and Conditions u. TDP – Technical Data Package F. Terms and Conditions Chemring Ordnance’s standard Terms and Conditions are issued by the Purchasing Department with each Purchase Order. Chemring's Terms and Conditions will take precedence over any supplier's terms and conditions unless terms are negotiated during the quoting phase of the buying process. G. Quality Management System Requirements – Approved Supplier List (ASL) Chemring Ordnance’s policy is that its’ suppliers must have a Quality Management System in place that complies with the ISO 9000 standards or an equivalent standard. Suppliers that are third party registered to one of the standards are preferred, however if a supplier is not ISO registered or registered to an equivalent standard, the supplier shall complete a Supplier Quality Self-survey. The supplier shall also complete and provide documentation as described in Appendix – A, Doing Business with Chemring Ordnance. A supplier may be added to the Chemring Ordnance’s approved supplier list by one or more of the following methods: a. QMS third party registration – current certificate of registration to a recognized QMS standard: a. ISO 9001:2008 b. AS 9100:2009 c. TS 16949:2009 b. Complete a Chemring Supplier Quality Self-survey – this will require review and approval by Chemring c. Chemring performs a QMS audit d. Source control dictated by the customer Page 5 Poor quality and/or delivery performance may lead to the supplier being placed on probation or removed from Chemring’s Approved Supplier List. Chemring Supply Chain Management will work closely with the supplier to give them every opportunity to remain on the approved supplier list. H. Purchase Orders Chemring Ordnance Purchase Orders are only issued by the Purchasing Department Buyers. The supplier shall not accept work without proper direction from one of Chemring Ordnance’s Buyers. The direction provided by the Buyer shall commonly come in the form of a purchase order however there are times when a letter of intent may be used by the Buyer. Chemring Ordnance uses the Purchase Order as the vehicle for flowing down Quality Requirements, Delivery Schedules, Documentation Requirements, and Terms, and Conditions. The Purchase Order will contain the following: a. Purchase order number b. Part number/Drawing number c. Revision level d. Quantity e. Delivery schedule f. Quality Codes g. Any special instructions or additional requirements I. Quality Requirements The quality requirements are flowed down to the supplier via the Purchase Order in the form of the drawing with additional requirements identified using the supplier quality codes from Chemring’s Supplier Quality Requirements document. A copy of the supplier quality codes can be found at the Chemring Ordnance website www.chemringordnance.com a hard copy is also in Appendix – B of the Supplier Handbook. The drawing and specification may have requirements that are not covered by the supplier quality codes. These will be made available upon request by the supplier. Page 6 Chemring Ordnance’s Purchase Order will reference the drawing and/or specification as required. The drawing may reference specification, therefore the drawing and referenced specifications must be complied with. Chemring Ordnance’s contracts with the customers are build to print contracts. The product must meet all requirements defined within the TDP. These requirements may include special testing as well as processing requirements. The supplier is responsible for delivering parts or material that meet the purchase order defined requirement as well as supplying documentation certifying the compliance. This documentation is extremely important to Chemring Ordnance, without proper documentation the product cannot be incorporated into the finished product. The documentation is considered part of the deliverable from the suppliers. Without required documentation the product will not be received into the Chemring Ordnance system and therefore not eligible for payment. J. Process Planning The key to a repeatable process begins with Process Planning. Chemring Ordnance expects that the Supplier plans each process using engineering/quality tools of their choosing. At a minimum Chemring Ordnance recommends using the following planning tools: 1. Process Flow Maps 2. Process Control Plans 3. Approved Inspection and Test Methods 4. Documented Work Instructions 5. Process Capability The Purchase Oder issued to the supplier may have specific process planning requirements flowed down due to the contract Chemring Ordnance has with its customer. K. Configuration Management Chemring Ordnance requires that the supplier maintain a strong working Configuration Management System (CMS). The CMS provides controls while maintaining a history of changes to the product or process. As a supplier to Chemring Ordnance, no changes can be made to the process without communicating the change and approval from Chemring Page 7 Ordnance. Chemring Ordnance will provide direction with regard to how minor changes or major changes may occur. All parts or processes require approval by a First Article Inspection or Test. Upon approval of the FAI, the process used to manufacture the part and the process controls are considered part of the configuration. This process plan must be controlled so that Chemring Ordnance knows what process revisions have taken place and be able to link the process to any specific lot number or shipment of parts. The supplier is required to maintain Chemring Drawings and/or specifications to ensure that they are controlled within the supplier’s facility. Supplier Drawings and Process Plans generated to aid manufacturing shall be controlled by revision level. L. Part Approval Chemring Ordnance shall work with the supplier to obtain part and process approval through the First Article Inspection or Test Process. The requirement for First Article Inspection or Test will be coded on the purchase order. The purchase order line item identifying First Article Inspection or Test will identify quantity required. The First Article Inspection will require a 100% dimensional inspection of the drawing and specification documentation using pre-approved measurement equipment. The report shall include any documentation supporting notes and standards called out on the drawing or specification. Chemring Ordnance shall witness or review the completed First Article Inspection or Test. Chemring Ordnance will provide feedback to the supplier upon approval from their customer. An approved First Article Inspection and Test report is required before product shipments can be accepted by Chemring Ordnance. If the supplier elects to start production prior to final approval they will assume all associated risk. M. Source Inspection Chemring Ordnance reserves the right to perform source inspection at the supplier location and prior to shipment. The Chemring Ordnance Purchasing Buyer will notify the supplier whenever source inspection is going to be conducted. This also includes Government Source Inspection when directed by Chemring’s DCMA QAR. The supplier will provide a location Page 8 and support to perform the source inspection as efficiently as possible with no detriment to the supplier. N. Lot Traceability The supplier is responsible for proper identification and lot traceability. Each lot must be identified with a unique lot number. When the purchase order has been coded with a MILSTD-1168 compliant lot number, each lot shall be identified as follows: Example - ABC14A123-001 1. ABC – Manufacturing Code (three letter designation for the suppliers company) 2. 14 – Year (in this case 2014) 3. A – Month A – January G – July B – February H – August C – March J – September D – April K – October E – May L – November F – June M – December (no letter “I” used in the monthly codes) 4. 123 – Interfix – This number describes the manufacturing process, once set the interfix remains the same until a process change is approved. Once a change is approved the interfix is increased by one (in this example the interfix would go to 124 for an approved changes. 5. 001 – Lot – this is the sequential number used to identify the lot produced at that interfix. All documentation provided with the lot must include part number identification along with the applicable lot number. O. Shelf Life The supplier is responsible for identifying the shelf life of the product supplied to Chemring Ordnance. If the product has a shelf life, the supplier shall ensure that 75% or greater shelf life is available prior to shipping the product to Chemring. The supplier shall work with Page 9 Chemring to evaluate material if it has expired past the documented shelf life date. If the product evaluated can be extended past the documented shelf life date the supplier shall produce a document identifying that the product has been evaluated and provide an alternate shelf life date. If the product’s shelf life cannot be extended, Chemring Ordnance shall process the product through the MRB (Material Review Board) process for proper disposition. P. Non-Conforming Material Non-conforming material found during the Receiving Inspection process at Chemring will be processed through the MRB process. The Chemring Supplier Quality Manager or Buyer shall notify the Supplier of the disposition. If the disposition is to return to the supplier, the Chemring Buyer shall request an RMA (Return Material Authorization). The RMA will be used to return the material for further disposition. Chemring Ordnance cannot make a use-as-is disposition because the contracts are a build to print and Chemring does not have MRB authority to accept or use non-conforming material. During the MRB process the Program Team will determine if a Supplier Corrective Action is required. Q. Corrective Action Chemring Ordnance shall issue a SCAR (Supplier Corrective Action Request) whenever they encounter a non-conformance that the MRB determines is necessary, i.e.when repeated documentation issues occur, or when service is below standards determined by the Chemring Ordnance Program Team. The Supplier Quality Manger will issue the SCAR and follow-up until complete. The supplier is responsible for completion of the SCAR Response by the date identified on the SCAR form. If the supplier cannot complete the response by the date assigned they may request an extension provided they show good cause for the extension. Upon completion and acceptance of the SCAR, Chemring will verify effectiveness based on new shipments and close as appropriate. The response and completion of Supplier Corrective Actions is one factor used to evaluate the Suppliers Customer Service on the Supplier Report Card. R. Shipping and Quality Documentation Chemring Ordnance by contract must verify that all parts, components, chemicals and assemblies meet the requirements of each program’s TDP (Technical Data Package). The Page 10 TDP is made up of the drawings, specifications and other engineering documents that define each program’s design and/or performance. Therefore, all purchased materials must include shipping documentation and quality documentation showing that the products delivered do indeed meet all requirements. The documentation is as important as the purchased product. The quality documentation required will be coded on the Purchase Order by the QA Codes. These codes may include the following: Certificate of Conformance Certificate of Analysis SPC Data/Report Inspection Report Shipper Bill of Lading The Supplier may use their own format for these Quality or Shipping documents listed above. However, Chemring has provided samples as guidelines in Appendix – C of the Supplier Handbook. Each of these documents must include the part number, reference to any applicable standards or specifications, and the lot number. The Certificate of Conformance and/or the Certificate of Analysis must be signed by a person of authority within the company. Documentation is one area that is monitored for customer service and quality on the Supplier Report Card. S. Product availability Chemring Ordnance has the responsibility to track the movement of their products to ensure appropriate piece part and finished goods inventory that is adequate to meet Chemring’s demands. The Supplier is expected to work with the Chemring Buyer to determine appropriate inventory levels and production runs to ensure meeting our contractual agreement for delivery. Suppliers shall produce products adhering to the schedule defined within the purchase order. Chemring Ordnance will monitor the delivery to ensure that product is not late or early ensuring that internal inventory levels are maintained at an effective level. Supplier shall ensure that product is shipped in a method to maintain the physical integrity and quality of the product, shipping packaging, and pallet configuration. Chemring Ordnance defines product availability as when the product has been shipped, received, accepted through Receiving Inspection, and available to be placed on the manufacturing floor of the program. Page 11 T. Records Retention Chemring Ordnance’s Suppliers shall maintain a system for maintaining product records. The record controls shall include: 1. Identification 2. Storage 3. Protection 4. Retrieval 5. Retention Time 6. Disposition Chemring Ordnance requires that the supplier maintain inspection and test records, both completed by the supplier or a service from a sub-tier supplier, for a minimum seven year period. When requested by Chemring Ordnance, the supplier must be able to protect the material from loss or damage and produce upon demand. If the records are maintained electronically, the supplier will ensure that the records are backed up so that they can be retrieved upon an electronic mishap. U. Supplier Report Card Chemring has developed a supplier measurement system. The supplier measurements are compiled on a quarterly basis. This compiled data is used to generate the supplier report card: 1. Quality – Quality is measured in PPM (parts per million) non-conforming parts. The report card will show the PPM level for each quarter and then on an annual basis. 2. Delivery – Delivery will be calculated based on performance to the purchase order delivery schedule. Late delivery will be calculated based on seven days early and three days late. For example if a delivery is scheduled for January 15th, it will be considered “on time” if the delivery is received between January 8th and January 18th. 3. Service – Service will be measured by Chemring Ordnance employees that communicate with the supplier on a routine basis. The evaluation of service will be by the buyer and Page 12 supplier quality group. They will evaluate responses to requests such as RFQ, documentation requests, SCAR responses, delivery information, etc. 4. Supplier corrective action (SCAR) – number of requests issued during the quarter. The supplier will also be measured on their timeliness for providing an effective response. It is Chemring’s intention to recognize the top ten performing suppliers as well as the bottom ten suppliers. V. Supplier Recognition The Chemring Ordnance Team recognizes their Suppliers as some of the best. During the course of the year Chemring Ordnance shall conduct events to recognize Suppliers for their extraordinary efforts, improvements, measurement achievements, etc. The team will recognize the Suppliers by conducting Supplier Days where a group of suppliers for a specific program are brought into the Chemring Facility to have a lunch with the Program Team. This will allow interaction between the Chemring Team and the Suppliers. Chemring feels that first hand contact between all program personnel and their Suppliers is extremely beneficial to growing an excellent partnership. Other methods to recognize Supplier achievements shall be awards and/or outings, with some for specific suppliers and other groups of suppliers. Chemring’s belief is that interaction between the supplier representatives and the program’s employees is strategic to solidify a partnership. W. Continuous Improvement and Cost Improvement Expectations Chemring Ordnance has a Quality Policy and Mission Statement that is built around continuous improvement. This dedication to improvement is carried over to our suppliers. Chemring shall put resources in place when the supplier requests to achieve viable continuous improvement opportunities. These improvements may focus on throughput improvements, cost improvements, or any improvement that creates an improved manufacturing environment. Page 13 Chemring Ordnance has provided internal Continuous Improvement Training in both Lean and Six Sigma Training. Chemring resources shall be made available to assist in any viable improvement effort. Revision History Revision Level Date Approval Description Original 10/21/2014 Lowell Raby New Release Page 14 Appendix - A Doing Business with Chemring Ordnance, Inc. If you are interested in becoming a supplier please complete the attached form: Company Name Mailing Address Street Address City State Zip Code State Zip Code Remit to Address Street Address City Telephone number Fax number Point of Contact Email address Terms Type of Business/Specialty: The following items must be on file with COR to become an approved supplier: ISO 9001/Chemring Ordnance Approved Vendor Quality Survey JCP Accepted DD2345 (Military Critical Technical Data Agreement) Directorate of Defense Trade Controls Registration DUNS # or Credit Reference Executed Non-Disclosure Agreement Certification that all Manufactured or Sourced Items must be in compliance with DFARS 252.225-7008 Certification of Small Business Size and Classification W-9 Appendix - B CHEMRING ORDNANCE, INC. Supplier Quality Requirements Revision: E Date: 9/4/2013 Page: 1 of 9 1. Purpose This document describes the quality provisions that may be required of suppliers of manufactured parts, raw materials, and services and equipment. 2. Scope This document applies contractually when Quality Notes are referenced on Purchase Orders and/or contracts issued by Chemring Ordnance Inc (COR). Requests for deviation from referenced Quality Note requirements shall be documented by the supplier and submitted to COR Quality, through the appropriate procurement representative. Approved deviations shall be issued in writing by COR Quality. In the event that this document conflicts with the Purchase Order or Contract, the Purchase Order or Contract takes precedence over this document. 3. Approved Supplier List (ASL) Prior to the issuance of a Purchase Order and/or contract, suppliers must be approved by the COR Quality. Suppliers with recognizable Quality System registrations and certifications, such as ISO 9000, may be approved without further evaluation activities. For suppliers without a registration certificate, COR utilizes a Supplier Quality Assurance Survey to gather information about the quality system and capabilities of the supplier’s quality management system. COR monitors purchased component received quality and may perform a supplier quality system audit to verify the effectiveness of their quality system. Suppliers are reassessed at least every three years. 4. Points of Contact COR’s primary customer is the U.S. Government. To the uninitiated supplier, the detailed requirements of their sometimes complex documentation can seem overwhelming. The supplier is encouraged to provide a Quality point of contact (POC) to communicate directly with the assigned COR Quality Engineer (QE). The QE can facilitate the process by providing clarification, and/or samples of submittal formats. Contact the COR buyer concerning establishing direct communication. 5. Quality Requirements Each Purchase Order is reviewed by Quality, to ensure that applicable Quality Requirements are recorded as part of the purchase requirements. Quality Requirements are broken into two sections, Standing and Designated. Standing Quality Requirements (codes A through G) apply to every purchase order. Designated Quality Requirements (codes 1 through 14) apply when necessary to fulfill customer and/or COR expectations. Date: 9/4/13 Page: 2 of 9 Revision: D Where a specification is referred to, it shall be considered the latest revision of issue as of the date specified on this purchase order. 5.1. Standing Quality Requirements – Procurement Codes A through G A. NON-CONFORMING MATERIAL The supplier is not authorized to perform material review action of non-conforming materials with the intent of delivering such non-conforming materials without the express written authorization from COR. Any departures from drawings, specifications or other purchase order requirements must be approved by the COR Quality Assurance Department prior to shipment. B. RESUBMISSION OF REJECTED MATERIAL All material rejected by COR and subsequently resubmitted by the supplier shall bear adequate identification of such resubmission either with the material or on the supplier’s document. Reference shall be made to COR rejection document and evidence given that the causes for rejection have been corrected. Government Source Inspection material must have evidence that the resubmission has also received GSI. C. CHANGE OF PRODUCT OR PROCESS The supplier/manufacturer shall not implement any changes in design, materials, processes, or control without prior written approval of COR, where it controls the Specifications and Processes. The intent of this requirement is to ensure that all material supplied under this order will be homogeneous, and the performance, reliability, and quality of the material is not degraded. Changed articles shall be clearly identified in a manner different from previous articles. D. NOTICE OF DEFECTIVE MATERIAL (NDM) Notice of Defective Material will be forwarded by COR to supplier when COR Quality Control considers formal corrective actions essential. The supplier shall give priority to analysis of cause and proposed corrective action. It is mandatory that replies be received within the period indicated and on the Notice of Defective Material. E. PRESERVATION, PACKAGING, SHIPPING When a blueprint, specification or purchase order lacks preservation, packaging and shipping instruction, it shall be the supplier’s responsibility to maintain adequate control of packaging to ensure the quality of the fabricated article is maintained and that damage, deterioration, substitution or loss in transit is prevented. Shipments consisting of multiple containers shall have each container identified 1 of 3, 2 of 3, 3 of 3, etc. All shipping documents, certifications, test reports, inspection records, etc. shall be placed within box #1 or in an attached envelope. The box shall be clearly marked “Packing List”, “Certifications”, “Test Reports”, etc. F. GOVERNMENT SURVEILLANCE – MILITARY CONTRACTS – FAR 52.246-2 Date: 9/4/13 Page: 3 of 9 Revision: D “The Government has the right to inspect any or all of the work included in this order at the supplier’s plant.” Government inspection or release of product prior to shipment is not required unless you are otherwise notified. You shall provide a copy of this order to your Government Representative upon his request. G. CALIBRATION In order to furnish the materials for services required by the purchase order, the supplier shall maintain a calibration system which meets requirements similar to those as stated in ISO 9000. The purchase order certificates of accuracy or test reports to accompany deliverable items must certify traceability to the National Institute of Standards Technology (NIST). 5.2. Directed Quality Requirements – QA Procurement Codes 1 through 17 Code – 1 GOVERNMENT SOURCE INSPECTION – MILITARY CONTRACTS Government inspection is required prior to shipment from your plant. Upon receipt of this order, promptly notify the Government Representative who normally services your plant so that appropriate planning for Government inspection can be accomplished. On receipt of this order, promptly furnish a copy to the Government Representative who normally services your plant; or if none, to the nearest Army, Navy, Air Force or Defense Supply Agency Inspection Office. In the event the representative or office cannot be located our purchasing Buyer shall be notified immediately. Code – 2 COR SOURCE INSPECTION All items covered by this purchase order will be source inspected by a COR Quality Representative. This will include surveillance of the products, Quality systems, procedures and facilities. The supplier shall furnish, at no cost, the necessary facilities and equipment, supply data and perform tests as required by applicable drawings, specifications and inspection instructions under surveillance of the COR Quality Representative. Final acceptance of purchased products shall be at COR’s facilities. COR reserves the right to reinspect or retest materials received from the supplier. When requesting source inspection, call the buyer whose name appears on this purchase order at least 48 hours in advance. Code – 3 CERTIFICATE OF ANALYSIS/TEST REPORTS – CHEMICAL/PHYSICAL Each shipment must be accompanied by a legible and reproducible copy of actual reports of tests performed in accordance with specification or purchase order requirements, identifiable to material submitted. These reports must contain the signature and title of an authorized representative of the agency performing the tests and must assure conformance to the specification requirements. Code – 4 CERTIFICATION OF MATERIAL CONFORMANCE The supplier shall include with each shipment a certified statement that the items on this purchase order were manufactured by the vendor and the parts meet COR’s specification Date: 9/4/13 Page: 4 of 9 Revision: D requirements as stated on this purchase order. Supplier can utilize their own certificate of compliance or the one provided by COR. The certificate of compliance and all subsequent pages should contain the following information as it applies to the product being certified: Part name Drawing number, revision, and date or in the case of a source control the suppliers part number Serial number (if required) Purchase order number Supplier’s name and address Signature and title of recognized quality authority Quantity of material per shipment Acceptance of material at COR is contingent upon receipt of a Certificate of Compliance containing the above requirements. The certifications should be written in a professional manner with no hand written information included. Code – 5 SERIALIZATION With each shipment, the supplier shall submit a legible copy listing all serialized parts and assemblies, by part number, within the serialized end item shipped. No two parts of the same part number on this purchase order or any other purchase order are to be identified with the same serial number unless otherwise specified. The serial numbers to be assigned by part number are included with this purchase order. The supplier shall assign the serial numbers. Code – 6 INSPECTION/TEST REPORT (To be used when MIL-STD-1916 is not required) Supplier shall submit with each shipment a report for the delivered end items or assemblies (identified by part number, part name, and serial number, if applicable) listing those characteristics specified by the purchase order and actual values found during inspection or test. Reports shall be signed by the Supplier’s responsible Quality Assurance representative. Supplier shall supply with each shipment a manufacturer’s inspection Verification Data Sheet summarizing the inspection tests stated in the Request for Quote Package. Manufacturer’s Inspection Verification Data Sheet in conformance with provisions of the applicable specification to include: Purchase Order number Lot number Lot size Sample size Quantity of parts tested Number of defects in each group and/or subgroup Description of sampling plan Date: 9/4/13 Page: 5 of 9 Revision: D Code – 7 FIRST ARTICLE INSPECTION COR acceptance of First Article Test (FAT) sample is required prior to the production run. The FAT production shall be accomplished using the same materials, equipment, processes, and controls as normal production. Quantities of units produced in the FAT production lot shall be specified by COR Procurement. COR shall list FAT samples quantity as part of the Purchase Order or notify the supplier under separate cover. FAT sample shall be segregated from the FAT production lot, identified as such, including the purchase order number, part number and revision, and part name. Supplier shall perform inspection/test to all drawing and specification requirements. If a supplier does not have the capability to perform an inspection/test, a third party agency may be used. All variable and attribute data from the FAT inspection/test shall be recorded. The FAT samples and data shall be submitted to COR for review and approval. The supplier shall perform a 100% visual and dimensional inspection of each First Article Sample. The data shall be delivered via electronic copy, hard copy, or both to COR with the FAT samples. Note: Code – 8 Any further Supplier production before FAT approval is at Suppliers risk. DETAILED STATISTICAL PROCESS CONTROL (SPC) A Detailed SPC Plan is required. The plan should be submitted to COR within two (2) working weeks after receipt of this Purchase Order. SPC plan approval is required prior to First Article submission (if required) and prior to initiation of production. The plan must provide justification for use or non-use of SPC for all critical and major characteristics listed in the product specification. If SPC is employed, the criteria listed below must be included in the plan. Part Name Characteristic (i.e., M101) Description (i.e., Length of tube 1.525 – 1.535) Process (i.e., Automatic, semi-automatic, or manual) Production Machinery (i.e., die cast mold) Daily Production Rate (i.e., 1,500 per day) Inspection Equipment (i.e., Automatic or manual) Inspection method (i.e., caliper) Chart used (i.e., X-bar R) Subgroup Sample Size (i.e., 5) Subgroup Frequency (i.e., per hour) The minimum values of process capability are equivalent to: Critical Characteristic – Cpk = 2.00 Major Characteristic – Cpk = 1.33 Minor Characteristic – Cpk = 1.00 If there are exceptions to these Cpk levels, COR will communicate through the Purchase Order to the supplier. The X-bar and R Chart must provide evidence that the process is in control. Date: 9/4/13 Page: 6 of 9 Revision: D In the event that SPC is determined not to be applicable, the supplier must provide justification for not using SPC, including an alternate control method, if applicable. NOTE: Items produced using unapproved SPC methods is at Supplier risk. Code – 9 X-RAY REPORTS All items included in the purchase order requiring radiographic inspection shall be submitted to COR in accordance with applicable specifications and standards. All findings will be reported on a suitable form(s). The form shall contain the name of the individual reading the film and signature and title of an authorized laboratory representative. The x-ray film and a legible, reproducible copy of the report must accompany the material. A control number must be assigned to each part, appear on each film, and be referenced on each report for a method of cross-referencing each film exposure and report to the part(s). Code – 10 MATERIAL AGE CONTROL The supplier shall have an effective system of age control of items for which acceptability is limited by maximum age. The system must include a method if identifying the age of such items and provisions for the rotation of stock. Supplier shall identify each delivered item, package, or container of limited shelf life material with the date of cure or manufacture, expiration date, and special storage and handling conditions in addition to the normal identification requirements of name, part or code number, specification number, type, size, quantity, etc. This identification, including special handling conditions, shall be recorded on certification or shipping documents for the material. Time lapse allowed between manufacturing and receiving dates shall not exceed 25% of the shelf life for material. Material shall not exceed 12 months from cure date at time of receipt at the COR facility. Each shipment shall be labeled with the cure date, part number and quantity. Code – 11 GOVERNMENT-OWNED PROPERTY Tooling or equipment acquired with funds provided by the purchase order becomes the property of the U.S. Government on Buyer’s acceptance of the hardware, or materials produced, tested, or inspected by the hardware. On Buyer’s acceptance, Supplier is directed to identify the hardware with the nomenclature and tooling number provided on the purchase order. This requirement shall not be construed to alter of preclude any other terms and conditions for property responsibility made a part of this purchase order. Code – 12 BUYER-OWNED PROPERTY Tooling or equipment acquired under this purchase order becomes the property of the Buyer on buyer’s acceptance of the tooling and resultant products. Acceptance will be indicated by payment of Supplier’s invoice after which the Supplier is authorized to identify the tooling with the nomenclature and tooling number provided on the purchase order. This requirement shall not be construed to alter or preclude any other terms and conditions for property responsibility made a part of this purchase order. Date: 9/4/13 Page: 7 of 9 Revision: D Code – 13 PRESSURE OR LEAK TEST REPORTS A legible and reproducible copy of actual test reports identifiable with test parameter and product submitted shall accompany each shipment. These reports must contain the signature and title of an authorized representative of the agency performing the tests and must assure conformance to specification requirements. Code – 14 LOT NUMBERING Supplier must incorporate MIL-STD-1168, Lot Numbering or Ammunition, for numbering the lots. Note: Example Lot Number: YCN03A002-001 YCN: Initials for Your Company Name 03: Last 2 digits of the year manufactured A: Letter of the alphabet corresponding with the month the lot was manufactured. A=January G=July B=February H=August C=March J=September Do not use I D=April K=October E=May L=November F=June M=December 002: Interfix number. This number changes in accordance with the rules of MILSTD-1168. The supplier shall notify COR prior to making any change in material or process that would require an interfix change. -001: Sequential lot number changes with each production lot. Code – 15 MIL-STD-1916 INSPECTION/TEST REPORT MIL-STD-1916, DOD Preferred Methods for Acceptance of Product, is required to be used for production lot acceptance. Supplier shall submit with each shipment a report for the delivered component, assembly, or end item lots. Reports shall be signed by the Supplier’s responsible Quality Representative. The report shall list those characteristics specified by the product specification and shall include results of those inspections/tests. Included in the report shall be: Part Number and Nomenclature Referenced specification and/or drawing with Revision Level Lot Number Lot size Characteristic(s) inspected/tested with tolerance called out o Critical o Major o Minor Verification Level (Provided by COR) Date: 9/4/13 Page: 8 of 9 Revision: D Sample size (Determined using the Verification Level and Tables in MIL-STD-1916) o The Attribute Sample size is the default sample size o The Variable Sample size (which is a reduced sample size) can be used by the supplier if the statistics (“k” and “F” values) can be met Acceptance Inspection Equipment (AIE) used for inspection/test Number of defects discovered for each characteristic When the Supplier’s SPC so designates, the Supplier shall submit SPC data to support that the process was maintained in control during the production of the lot submitted. If the Supplier choses to take the variable sample size, the variable data (Required for Major and Minor Characteristics) shall: o Individual data points for each characteristic (Do not submit averaging of the data points without the individual data point to support) o Calculate the “k” and “F” values per MIL-STD-1916, Section 5.2.2.2.3 o The “k” and “F” values must meet or exceed MIL-STD-1916, Table III requirements for the sample taken o If the Supplier’s variable data does not meet the calculated “k” and “F” values, an attribute sample size can be taken and if the samples meet the requirements the lot or batch is acceptable. When or if the supplier reverts to the attribute sample size the data shall be taken and recorded to show that the samples are accepted or rejects Code – 16 ACCEPTANCE INSPECTION EQUIPMENT (AIE) The use of approved Acceptance Inspection Equipment (AIE) is required for this Purchase Order. The AIE to be used for determining acceptability of all Critical or Major characteristics listed in the Product Specification is required to be submitted to COR within two (2) working weeks after the issuance of the Purchase Order. The approved AIE shall be used for acceptance inspection and testing for items produced under the Purchase Order. Changes to the approved AIE shall be submitted to COR for approval, prior to accepting product, with the exception that equipment with an equal or higher degree of accuracy and resolution, maintained using the same metrology methods, may be temporarily substituted when the approved AIE is unavailable (out for calibration). The AIE shall include the following: Make, size and model number for Standard Measurement Equipment (SME) such as calipers and micrometers. Catalog pages for Special Measuring Equipment (SME) Applicable gage drawings for custom gages A unique identification number for the specific gage being used Procedure for measuring the characteristic For complex SME, setup and adjustment procedures and/or calibration and maintenance procedures may be required to clarify measurement accuracy and precision NOTE: Production items accepted using unapproved AIE is at Supplier risk. Code – 17 CRITICAL CHARACTERISTIC REQUIREMENT Date: 9/4/13 Page: 9 of 9 Revision: D The Supplier is responsible for developing and submitting a Critical Characteristic Control Plan. The plan will consist of: Process flow chart showing the inspection control points Either two 100% inspection followed by a Verification Level VII inspection or a fully automated (qualified) followed by a Verification Level VII inspection. Calculations to demonstrate that the process can meet or exceed a defect rate less than one in a million defects Supplier developed process for handling critical characteristic nonconformances, this process must include: o Immediate shut down of the process o Chemring Ordnance Notification within 4 hours o Perform internal corrective action o Root cause analysis o Corrective action plan o Request of Chemring Ordnance to restart The assembly or manufacturing process cannot process any further units until Chemring Ordnance and the USG provide a restart authorization. Code – 18 TRACEABLITY OF CHEMRING ORDNANCE SUPPLIED MATERIALS The Suppliers of subassemblies or outside processing of materials supplied by Chemring Ordnance shall maintain lot or batch traceability throughout the process. Upon completion of the operation (subassembly or other processing) the Suppliers certification documentation delivered to Chemring Ordnance shall list the part numbers, part quantities, and lot numbers. 6. Revision History: Revision Level Original Date 11/1/03 Approval Lowell Raby Description The original document written to give MEI’s supplier a complete set of guidelines to comply with MEI’s requirements A 11/1/03 Lowell Raby Complete rewrite to incorporate other documents, and clarify requirements B 11/10/10 Lowell Raby Change company Logo/name C 12/02/22 Lowell Raby Changed the new company Logo D 12/10/29 Lowell Raby Changes in Section 5.0, 5.2, 5.2.6, 5.2.7, 5.2.8, 5.2.10, 5.2.15, 5.2.17 E 13/9/4 Lowell Raby Changes in Section 5.2.1, 5.2.4, 5.2.17, and added Section 5.2.18 Appendix - C [Company Name] Certificate of Conformance Date: To: Chemring Ordnance 10625 Puckett Road Perry, FL 32348 Certificate of Conformance for the Purchase Order No – [purchase order number] Part Description: ________________________ Part number: ___________________________ Revision Level: _________________________ Lot Number: ___________________________ Quantity: ______________________________ This is to certify that the product described within this report has been inspected/tested and it meets the print and applicable specifications: [List specifications other than the print] [Signature of Responsible Person] [Title of Responsible Person] Certificate of Analysis Date: To: Chemring Ordnance 10625 Puckett Road Perry, FL 32348 Certificate of Analysis for the Purchase Order No – [purchase order number] Part Description: ________________________ Part number: ___________________________ Revision Level: _________________________ Lot Number: ___________________________ Quantity: ______________________________ This is to certify that the product described within this report has been inspected/tested and it meets the print and applicable specifications: [List specifications other than the print] Test Results: [List all tests, accept/reject criteria, and test results] [Signature of Responsible Person] [Title of Responsible Person] Inspection Report [Company Name] Date: Part description: _______________________ Drawing Number: _________________________ Lot Number: __________________________ P.O. Number: ____________________________ Lot Quantity: __________________________ Sampling Plan MIL-STD-1916 Verification Level Major Characteristic: VL [Provided by Chemring] – [Sample Size Taken] Minor Characteristic VL [Provided by Chemring] – [Sample Size Taken] Characteristic Accept/ Reject Criteria Sample 1 Sample 2 Sample n Inspection Inspection Inspection Method Equipment Status [The Inspection sample table will continue to include all samples identified in the sampling plan] [Signature of Responsible Person] [Title of Responsible Person]