the press kit: Air France

Air France-KLM,
a leader in Northern Europe
April 2013
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This summer, Air France and KLM will strengthen
their services in Northern Europe
This summer, Air France and KLM will strengthen their services in Northern Europe
with two new, daily KLM flights to Alesund, Norway, beginning April 4.
Air France and KLM currently serve 14 destinations in four Northern European
countries: Denmark, Finland, Norway and Sweden. For the 2013 summer season,
537 weekly flights will link the region to the rest of the world via two hubs, ParisCharles de Gaulle and Amsterdam-Schiphol.
Beyond its tourist attraction, Northern Europe is home to many small and mediumsized businesses, particularly in the high-technology sector, as well as many oil and
gas installations. For professionals in these sectors and for all customers traveling
for professional reasons, Air France and KLM have developed an onboard service
in their Business cabins that offers more space and a quieter, more comfortable
journey. Loyalty programs are adapted to specific customer professional activities,
such as Flying Blue Petroleum, serving oil and gas industry professionals and
widely adopted in Norway. Another program, BlueBiz, offers specific advantages
to small and medium-sized enterprises (SMEs), particularly in Denmark.
The combination of flight frequency and unified pricing, along with complementary
products and services, are the essential advantages of Air France and KLM in
Scandinavia.
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Trondheim KL 3
Ålesund KL 2
Oslo
AF 3 / KL 6
Bergen KL 4
Stavanger KL 5
Kristiansand KL 3
Sandefjord
KL 3
Aalborg KL 3
Stockholm
AF 3 / KL 5
Helsinki
AY 5 / KL 3
Linköping KL 3
Gothenburg2 AF 3 / KL 5
Billund AF 1 / KL 5
Copenhagen1
AF 5 / KL 6
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Copenhagen: + Marseille: 3 weekly (AF) / only from mid-June to the end of August
+ Rome: 2 weekly (Alitalia)
+ Venice: 3 weekly (Alitalia)
2
Gothenburg: + Lyon: 6 weekly (Hop!)
Air France and KLM in Northern Europe:
over 70 daily flights to 14 destinations
From their hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol airports,
Air France and KLM offer more than 70 daily flights to 14 destinations in Northern Europe: Alesund, Aalborg, Billund, Bergen, Copenhagen, Gothenburg,
Helsinki, Kristiansand, Linkoping, Oslo, Sandefjord, Stavanger, Stockholm and
Trondheim.
From Paris-Charles de Gaulle, Lyon and Marseille, Air France serves Denmark,
Finland, Norway and Sweden with 113 flights weekly. With its partner Finnair, the
company offers an additional 35 weekly trips to Helsinki.
KLM offers a wide choice of travel times to Northern Europe as the company
operates 385 flights per week to 14 destinations.
Under the joint-venture agreement with Delta, from June to September 2013,
the American company will operate a total of 12 direct flights weekly from New
York to Copenhagen, Stockholm and Reykjavik.
Additionally, Air France and KLM’s partner company, Alitalia, will serve Venice
and Rome with five flights per week from Copenhagen.
Air France and KLM in Northern Europe
Air France and KLM have occupied an important place in Northern Europe for
nearly 80 years.
In 1920, KLM was the first airline to open routes from Amsterdam, Bremen and
Hamburg to the Scandinavian destinations of Malmö and Copenhagen. Shortly
thereafter, in 1922, French wings appeared in these skies with a flight from Paris
to Malmo. It was not until 1925 that regular flight connections to Sweden began
and for Denmark it was 1926. 1939 was an eventful year for the company as
KLM served Norway and Finland via Amsterdam for the first time. Air France,
meanwhile, operated its first flights to Helsinki in 1952, on the occasion of
the Olympic Games. The Paris-Oslo route, via Copenhagen, was launched in
1970.
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Air France and KLM offer a daily selection of more
than 70 flights departing from Northern Europe
Three questions for Ryanne Van der Eijk,
General Manager of Air France-KLM, Northern Europe
Why open a 14th destination
in Northern Europe?
We wish to strengthen our position in this region of the world. The Group today
has a large network and several flights linking 14 Northern European cities to its
two large hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol airports, as
well as to Lyon and Marseille in France. We offer a daily selection of more than
70 flights departing from Northern Europe, or around six million seats annually.
Serving Alesund expands our network and confirms our position among the
leading airlines in the region.
How are you making Air France
and KLM the preferred airlines for
customers in Scandinavia?
In addition to our strong long-haul network, our easy connections to hubs
and our substantial flight offer, we are constantly improving our products and
services and keeping our focus on customer needs. Recently, new routes have
been opened: Alesund-Amsterdam with KLM and Copenhagen-Marseille with
Air France. In addition, we provide new ways for passengers to travel, offering
services with more independence and mobility and facilitating the process for
customers. For example, when booking their flights, customers benefit from AF
Connect and KLM Connect, a free and exclusive service with no registration or
subscription required that proactively informs them of changes and unexpected
events over the course of their journey. They are among a number of solutions
that appeal particularly to customers who travel our network for business.
Northern Europe is notable for a
large number of small and medium
sized enterprises (SMEs) and oil and
gas facilities. What travel solutions
do you offer them?
This clientele is effectively at the heart of our strategy. To satisfy passengers
traveling on business, we developed in-flight services in Air France and KLM
Business cabins largely based on long-haul services. From high-end gastronomy
to personal attentiveness, all is focused on making the journey as easy and
comfortable as possible. Moreover, Air France-KLM has developed customized
loyalty programs. The Group created the Flying Blue Petroleum program, specifically designed for professionals of the oil and gas industries, which has 10,000
members in Northern Europe, 8,000 in Norway. It offers benefits and exclusive
services to members, such as priority check-in and baggage claim. The Group
also offers the BlueBiz program for small and medium businesses, which optimizes travel budgets with Blue Credits that are redeemable for award tickets. With
each flight, the company accumulates Blue Credits and the employee collects
Miles in their individual Flying Blue account. Finally, to facilitate business travel
payments, Air France offers the Corporate Card, a universal payment method
that offers insurance and exclusive services, as well as optimal business expense
tracking. Customers traveling between France, the Netherlands and Northern
Europe are offered customized travel solutions tailored to their needs.
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Business, the best in the art of French living
The best of Air France and KLM,
destination Northern Europe
On their medium-haul network, Air France and KLM offer three travel classes.
Air France offers Business, Premium Economy and Economy, while KLM offers
Europe Business Class, Europe Economy Comfort and Europe Economy.
Air France and KLM destinations in Northern Europe are served with the Airbus
from the A320 family, Boeing 737, Embraer 90 and Fokker 70.
Air France
Air France offers business travelers completely redesigned meal service based
on those served on long-haul flights, as well as more comfort in Business and
Premium Economy classes.
• Business, the best in the art of French living
With quality and attention, Air France offers Business Class customers the best
in the art of French living. From cabin design to in-flight meals, the company
offers an even more refined service, combining modernity and comfort.
Spacious cabins
In Business Class, Air France offers a cabin design with only four passengers
seated up front: the middle seat is always left free to guarantee relaxation and
desired comfort. On all fleets*, there are five centimeters of additional legroom
compared to the rest of the cabin. Business customers also have more space
in the cabin for their baggage. They can carry on two bags and one accessory
totaling 18 kg.
*Except for the A318 fleet and franchised or chartered companies
A new gastronomical experience
Air France offers its Business customers refined meal service inspired by the
meals served on long-haul flights. In addition to hot towels upon boarding and
pre-dinner drinks, a full meal is served to Business Class customers on all medium-haul flights. The contents of the meal correspond to the hour of the day
and include a complete menu with a starter, main course and dessert. On flights
longer than two and a half hours, the main dish is served hot and customers can
eat their meal on a porcelain dish on flights of three hours or more. To further
enhance the experience, they are also served a bottle of wine, café gourmand
and a selection of liqueurs.
A new 3,000 m2 lounge
at Paris-Charles de Gaulle
Throughout the world, customers traveling in Business Class enjoy access to
500 lounges, of which nearly 50 are Air France salons. These lounges offer a
wide range of services in a relaxed and cozy environment, away from the airport
bustle.
Today, Air France’s biggest Business class lounge is at Paris-Charles de Gaulle
for its passengers travelling on long-haul flights. Designed by Noé DuchaufourLawrance, this new lounge lets passengers enjoy the time they have before a
flight or during their connections. In addition to the cold snacks and beverages
already available in all Air France lounges, hot meals are now offered in this relaxing environment. Free Wi-Fi access for tablets and computers lets customers
work tranquilly while a Clarins massage spa invites them to relax and unwind
before their flight.
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Premium Economy:
flight service based on Business Class
• Premium Economy: additional comfort at a reasonable price
With its Premium Economy cabin, Air France is adapting to its customers who
are looking for additional comfort, flexibility and efficiency. Air France is the only
European airline to offer a high quality service with changeable and refundable
fares at the price of Economy class with rival airlines.
Flight service based on Business Class
For more peace and comfort on medium-haul flights, the Premium Economy
cabin is separated from the Economy cabin by a movable curtain. Customers
also enjoy the same cabin as Business customers at the front of the aircraft. Air
France is also offering new meals based on those served on long-haul flights.
Breakfast, lunch, dinner and snacks add to an enjoyable journey, each with a
complete menu of appetizer, main course and dessert. As in Business Class, the
main course is served hot on flights of two-and-a-half hours or more and served
on porcelain on flights longer than three hours.
• Economy
New price offer
At the beginning of 2013, Air France launched a new pricing offer for 58 short and
medium haul destinations. Customers can now choose between the Classic fare
and the Mini fare, a simplified product without checked baggage or redeemable
Flying Blue Miles, starting at €49 (tax included).
Air France quality accessible to all on board
All customers receive the same service and services while on board. A wide
selection of drinks (hot, cold, alcoholic or non-alcoholic) and a snack, determined by the length of flight and time of day, are free. A selection of French and
foreign newspapers is available free of charge before boarding. On the ground,
Air France offers its mobile assistance services allowing customers to manage
their trip from A to Z on a smartphone.
At the time of check-in (starting 30 hours before the scheduled departure), the
Classic fare allows automatically allocated seats to be changed anytime - subject
to availability - at no extra charge. With the Mini fare, customers can choose their
seat at the airport (at self-service kiosks or check-in counters), also subject to
availability.
The Paris-Charles de Gaulle Hub:
an easier connection
At Paris-Charles de Gaulle, Air France customers benefit from a quick and easy
connection and modern infrastructure. All international activity is grouped in
terminal 2E1. Terminal 2F is exclusively dedicated to Air France European flights
(Schengen)2 and its partners in the SkyTeam alliance. This concentration of Air
France activity at the east end of the airport makes connecting quicker and
easier, saving up to 10 minutes when changing flights.
With the exception of Caracas, Bogota, Havana, Saint Martin, Cairo, Dubai and Bangkok where
check-in occurs at Terminal 2F.
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In the following countries: Austria, Belgium, Denmark, Estonia, Finland, France, Greece, Hungary,
Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Slovakia,
Slovenia, Sweden, Switzerland and the Czech Republic.
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For more information, please visit www.airfrance.com
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Europe Business Class: more personal space
KLM
• Europe Business Class
KLM offers the convenience of fully flexible reservations permitting flight changes
at any time. Europe Business Class passengers board and exit first. On board,
they have generous personal space and a seat with more room that reclines
farther. The middle seats are left unoccupied to ensure maximum comfort. Depending on the time of day and the duration of the flight, a breakfast or a menu
consisting of a hot dish, sandwich, salad or tapas plate and various snacks are
available.
• Economy Comfort: now available on European flights
Previously reserved for long-haul flights, Economy Comfort class is now available
on medium-haul flights served by the Boeing 737. This new cabin is located in
front of the new Economy cabin, so passengers will benefit by exiting the plane
faster. Economy Comfort class also offers more legroom (10 cm) and seats that
recline more. Economy passengers have the opportunity to upgrade to Economy
Comfort at an extra cost of €20 to €30, depending on the duration of the flight.
• Economy Class
On board, customers enjoy comfortable, ergonomically designed seats at affordable prices. Depending on the duration of the flight, a snack or sandwich of the
day is served, accompanied by a wide selection of hot and cold drinks, alcoholic
or non-alcoholic. Economy Class passengers have access to all KLM online
services and can check in at their convenience on the Internet, on their mobile
phones, at a self-service kiosk or check-in counter.
For more information, please visit www.klm.com
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The SkyTeam alliance:
1,000 destinations in 187 countries
SkyPriority: exclusive benefits
from check-in to baggage delivery
The SkyTeam alliance:
19 companies around the world
As members of SkyTeam, Air France and KLM offer their customers access to
an extensive global network of 15,000 daily flights serving 1,000 destinations in
187 countries. Passengers can earn and redeem Miles throughout the SkyTeam
network and relax in more than 525 lounges worldwide.
SkyPriority: exclusive benefits
from check-in to baggage delivery
SkyPriority brings together the most exclusive SkyTeam airport benefits from
19 members of the alliance to provide an enjoyable experience for passengers
in First / Business / Premium Economy or SkyTeam Elite cabins and also to
SkyTeam Elite Plus members.
SkyPriority is present in all Northern European airports served by Air France and
KLM. Easily recognizable, the logo «SkyPriority» is printed on boarding passes
and on relevant signs in the airports. For eligible passengers, the service offers
free priority check-in, faster security checks and customs clearance, priority
boarding and exiting and baggage delivery services upon arrival. SkyTeam is the
first alliance airline to offer its Premium passengers all priority ground services.
This is available in more than 1,000 airports worldwide.
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Flying Blue, the premier loyalty program in Europe
Personalized loyalty programs
Flying Blue, the program leader
Flying Blue, the premier loyalty program in Europe with 21 million members,
brings together 31 airlines and over 100 non-airline partners. The more that
members travel, the more their loyalty is rewarded. With the Flying Blue card,
customers have access to many services designed to make their trips even more
enjoyable. In Northern Europe, the program has enlisted 560,000 members.1
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Norway, Sweden, Denmark, Finland and the Baltic states (Estonia, Latvia, Lithuania).
On the www.airfrance.com and www.klm.com websites, members can view
their account, directly obtain award tickets. On the www.flyingblue.com site,
members can easily book promotional tickets available only on-line through
Promo Awards@. There are also many ways to earn or spend Miles and an
exhaustive list of all offers from program partners in the «Flying Blue Store.» For
new members, there is a very detailed introduction with video presentations and
tutorials describing the various benefits corresponding to Flying Blue’s different
programs.
Flying Blue Petroleum
Flying Blue Petroleum is the number one program in Europe for those traveling
to destinations important to the oil and gas industry. It offers its 60,000 members
a range of exclusive benefits, normally associated with private clubs, through a
network of 95 oil and gas industry destinations. This program has nearly 10,000
members in Northern Europe, including 8,000 in Norway alone.
BlueBiz, the Air France and KLM
program for small and medium
sized companies
Air France and KLM provide a range of commercial offerings tailored to the
needs of professionals. The BlueBiz program is designed to help small and
medium sized enterprises optimize their travel budgets with Blue Credits, which
are convertible into award tickets. With every flight, the company accrues Blue
Credits and the employee gains Miles in his/her individual Flying Blue account.
To make paying for business travel easier, Air France also offers the Corporate
Card, a universal means of payment that offers insurance and exclusive services,
as well as optimal tracking of business expenses.
For more information, please visit www.airfrance.com and www.klm.com
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Find Air France and KLM on Facebook and Twitter
The latest customer service technologies
By adopting proactive communication, Air France and KLM intend to make
voyages more comfortable. The two companies are equipped with the latest
mobile technology that proactively keeps customers informed in real-time about
events that will affect their travel.
Connect to our dedicated sites
before and after the trip
Air France makes things easier for its customers and has developed English
language version of its website, www.airfrance.com, accessible from Sweden
(www.airfrance.se), Denmark (www.airfrance.dk), Norway (www.airfrance.no)
and Finland (www.airfrance.fi). Swedish and Danish versions will be available
soon. KLM’s website is available in Norwegian, Swedish and Danish.
AF Connect & KLM Connect:
an exclusive and free service
When booking a flight, customers automatically benefit from AF Connect and
KLM Connect. It is an exclusive and free service, with no registration or subscription required, that proactively informs them of changes and delays over the
course of their journey.
With the mobile phone number and e-mail address provided by the customer
when booking the trip, beginning 14 days before departure, Air France or KLM is
able to provide information on any flight cancellation or delay either by telephone,
SMS or e-mail and propose alternatives. Customers can also be informed of a
change of gate or, after takeoff, the delayed delivery of baggage. Air France and
KLM are the first airlines to offer such a large-scale proactive information service
to their passengers throughout their network.
To be personally notified, each customer must ensure that Air France or KLM
has the best way to contact them (phone, mobile or email) during their trip. This
information can be provided at the time of booking via a call center, an Air France
agency, a travel agency, on a website, or via the «Manage your reservations»
section on Air France and KLM websites.
Find Air France and KLM
on Facebook and Twitter
In Northern Europe, Air France and KLM strengthen direct contact with their
customers through Facebook and Twitter and offer assistance to passengers
seven days a week in five languages.
The Facebook pages of Air France and KLM have nearly four and a half
million fans on Facebook, with more than 135,000 fans on the Scandinavian
Air France and KLM pages. Both companies update their respective walls daily
with information about their products and services. They also conduct contests
and promotions for dedicated fans in Danish, Swedish, Norwegian and Finnish.
Air France has nearly 300,000 followers on Twitter. The company interacts and
responds directly to passengers to create an ever-closer link to its customers
on its account @AirFrance and also on the account dedicated to its Swedish
business (@airfranceSE). KLM has local Twitter accounts in Sweden(@KLM_SE)
and Norway(@KLMnorway).
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Many free applications and mobile websites
Applications and mobile sites
For customers equipped with smartphones, Air France and KLM have made
available many free applications and mobile websites (http://mobile.airfrance.com
and http://mobile.klm.com) allowing them to buy tickets, manage their reservations
and take other action directly from their mobile devices.
A section called «My Account» gives each customer a place to enter and save
personal data allowing him or her to make reservations, make changes or check
in with just a few clicks.
To complement its presence on the iPhone and Android, the company has two
new free applications available for download: «Best Offers by Air France» for the
iPhone and «Air France» for the iPad. With great visuals to inspire a getaway,
easy navigation and direct access to the best fares to prepare for their trip,
customers can fly at the best price and enjoy all the destinations served by
Air France.
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Air France-KLM invests in research
for sustainable biofuels
Air France-KLM: environmentally conscious
For many years, Air France-KLM has committed to reducing its environmental
impact, developing responsible social policies and contributing to the development of regions where its aircraft take off and land each day.
In 2012, for the eighth consecutive year, the Dow Jones Sustainability Index
(DJSI), the main international index evaluating companies on their performance
in terms of sustainable development, once again named Air France-KLM the
leader among airlines.
The group invests in research for sustainable biofuels. Since 2011, Air France-KLM operates commercial flights using sustainable biofuels, requiring no
adaptation of the aircraft and which limit its CO2 emissions.
Biofuel-powered flights,
a growing market
KLM has proposed to businesses in the Netherlands starting in 2013 to partner
in the Biofuel program and develop flights powered by biofuel. KLM, in fact, has
operated regularly scheduled flights powered by biofuel between Amsterdam
and New York since March 8, 2013.
This type of innovative partnership is a first for an airline and has already generated clients including Accenture, Nike and Philips, who helped launch the
project. Through this initiative, KLM intends to show that there is a real market
for biofuel in aviation transport and participate in the long-term development of
this technology.
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Air France Press Office - April 2013
http://corporate.airfrance.com/en - @AFnewsroom
Destination: Denmark
Destinations offered
Air France and KLM offer 143 weekly flights from Paris-Charles de Gaulle, Amsterdam Schiphol and Marseille to three destinations in Denmark: Aalborg, Billund
and Copenhagen.
Through its partnership with Alitalia and its joint-venture agreement with Delta,
Air France and KLM offer a wider range of destinations to their customers. By
June of 2013, Delta will offer direct flights to Copenhagen from New York and
Alitalia will offer them from Rome and Venice.
Ground services in Denmark
In Denmark, all Air France and KLM customers have access to self-service
kiosks installed in the Aalborg, Billund and Copenhagen airports, as well as the
Copenhagen central train station.
Business Class passengers and Flying Blue Elite Plus members enjoy access to
lounges in the Copenhagen and Billund airports. As well Aalborg will offer a new
lounge as of the summer season 2013.
Air France and KLM ticket offices are available to meet customer needs in the
three Danish airports.
SkyPriority service is available at all three stations.
Air France and KLM offers
for businesses
In Denmark, Small and Medium Enterprises (SMEs / SMBs) represent 92% of
all companies in the country. Air France’s BlueBiz program was specially designed for these types of customers to optimize their travel budgets through the
accumulation of Blue Credits, which are convertible into awards tickets. On each
flight, the company accumulates Blue Credits and the employee earns miles in
his/her individual Flying Blue account.
Additionally, the Air France Corporate Card, a universal means of payment for
business travel, offers insurance and exclusive services. It also enables optimal
tracking of business expenses.
Finally, choosing Air France and KLM for business travel, the partner company
benefits from the sales services and attractive rates on all destinations with
Air France, KLM, Alitalia, Delta and Kenya Airways.
Air France and KLM in Denmark
The first Paris-Copenhagen route via Cologne and Hamburg was operated in
1926 by the Société Générale de Transport Aérien (SGTA). In 1933, Air France
took over the routes of SGTA and Air Union. Today, the company offers 45
weekly flights to Denmark.
KLM opened the first Amsterdam to Copenhagen route in 1925. The company
now offers more than 90 flights per week to three destinations in Denmark:
Copenhagen, Billund and Aalborg.
For more information, please visit www.airfrance.dk and www.klm.dk
Destination: Finland
Destinations offered
Air France and KLM offer 56 weekly flights from hubs at Paris-Charles de Gaulle
and Amsterdam Schiphol to Helsinki.
Ground services
departing from Finland
From Helsinki, all Air France and KLM customers have access to self-service
kiosks and ticket offices. Business passengers and Flying Blue Elite Plus members enjoy access to the “Aspire lounge” by Servisair.
Air France and KLM offers
for businesses
Finland has a wide range of high-tech industries specializing in mobile communications, high quality industrial production and clean technology solutions.
Air France and KLM have developed a range of commercial offerings tailored to
meet the needs of these companies. The BlueBiz program, designed for Small
and Medium Enterprises (SMEs / SMBs), optimizes travel budgets through the
accumulation of Blue Credits, which are convertible into award tickets. The
Air France Corporate Card, a universal means of payment for business travel,
offers insurance and exclusive services as well as enabling optimal tracking of
business expenses. Finally, in choosing Air France and KLM for business travel,
the partner company benefits from the sales services and attractive fares on all
destinations with Air France, KLM, Alitalia, Delta and Kenya Airways.
Air France and KLM in Finland
The history of Air France in Finland began in Helsinki for the 1952 Olympics.
Air France made 10 special flights between Paris and Helsinki. Since October
28, 2001, the French company has operated the Paris to Helsinki route with
Finnair, offering five flights departing daily from Paris-Charles de Gaulle.
KLM launched its first flight to Finland on July 1, 1939, from Amsterdam to
Helsinki. The Finnish capital is now linked to Amsterdam by three daily flights.
For more information, please visit www.airfrance.fi and www.klm.fi
Destination: Norway
Destinations offered
Air France and KLM offer 200 weekly flights from the hubs at Paris-Charles de
Gaulle and Amsterdam Schiphol to seven destinations in Norway.
Ground services
departing from Norway
Air France and KLM passengers have access to self-service kiosks installed at
the airports as well as at the train station located in the center of Oslo, near the
train linking the city to the airport.
Business Class passengers and Flying Blue Elite Plus members enjoy access to
the «Oslo-Lounge» in the Oslo Airport.
Air France and KLM ticket offices are located at the airport to meet customer
needs.
Flying Blue Petroleum program
Norway ranks second globally in gas exports and is ninth largest among the oil
exporters of the world. With its rich deposits, half of the country’s exports are
natural gas and represent more than 30% of Norway’s revenue.
To satisfy these customers, Air France and KLM have created the Flying Blue
Petroleum loyalty program, specifically for professionals in the oil and gas industry. It offers its members access to exclusive benefits and services in 86 industry
destinations. The Flying Blue Petroleum program has nearly 10,000 members
in Northern Europe, including 8,000 in Norway and a total of 50,000 members
worldwide.
Air France and KLM offers
for businesses
In order to provide appropriate services to businesses, Air France and KLM have
developed a range of commercial offers. The BlueBiz program, designed for
Small and Medium Enterprises (SMEs / SMBs), optimizes travel budgets through
the accumulation of Blue Credits, which are convertible into award tickets. The
Air France Corporate Card, a universal means of payment for business travel,
offers insurance and exclusive services as well as enabling optimal tracking of
business expenses. Finally, in choosing Air France and KLM for business travel,
the partner company benefits from the sales services and attractive fares on all
destinations with Air France, KLM, Alitalia, Delta and Kenya Airways.
Air France and KLM in Norway
Air France has been present in Norway since April 1, 1970, with the first flight
from Paris to Oslo via Copenhagen, made in a Caravelle. Today, Air France
operates the Paris-Oslo route with three flights per day.
KLM was the first airline to serve Norway. The Amsterdam to Oslo via Kristiansand
route, flown by DC2, was started in June 1939, shortly after the opening of
two Norwegian airports. Today, KLM offers 29 daily flights to the major cities
in Norway: Bergen, Kristiansand, Oslo, Sandefjord, Stavanger, Trondheim and
Alesund as of 4 April 2013.
For more information, please visit www.airfrance.no and www.klm.no
Destination: Sweden
Destinations offered
Air France and KLM offer 131 weekly flights from the hubs at Paris-Charles
de Gaulle and Amsterdam Schiphol airports, to three destinations in Sweden:
Gothenburg, Linkoping and Stockholm. Hop!, Air France’s regional airline, also
operates flights to Gothenburg from Lyon airport.
Ground services
departing Sweden
When departing from Swedish airports, all Air France and KLM customers have
the premium services of the two companies at their disposal: online check-in,
access to self-service kiosks and mobile phone boarding passes. Business
passengers and Flying Blue members receive additional services from Air France
and KLM such as boarding at their convenience, priority baggage delivery, etc..
Air France and KLM retail outlets are available to meet customer needs in the
Stockholm Arlanda and Gothenburg Landvetter airports. In Linkoping airport,
self-service kiosks are available.
Air France and KLM offers
for businesses
In order to provide appropriate services to businesses, Air France and KLM have
developed a range of commercial offers. The BlueBiz program, designed for
Small and Medium Enterprises (SMEs / SMBs), optimizes travel budgets through
the accumulation of Blue Credits, which are convertible into award tickets. The
Air France Corporate Card, a universal means of payment for business travel,
offers insurance and exclusive services as well as enabling optimal tracking of
business expenses. Finally, choosing Air France and KLM for business travel,
the partner company benefits from the sales services and attractive fares on all
destinations with Air France, KLM, Alitalia, Delta and Kenya Airways.
Air France and KLM in Sweden
The first flight from Paris to Sweden was a Paris-Malmo service in 1922. Regular
service by SGTA (Société Générale Air Transport) began in 1925. Today, the
company offers a total of six daily flights to Stockholm and Gothenburg.
KLM has served Sweden since the 1920 opening the first route in Scandinavia,
linking Amsterdam and Malmo. Ten years later, in the first pool agreement in civil
air transport, STGA, KLM and ABA jointly operated the Paris-Amsterdam-Copenhagen-Malmo route known as the «Scandinavian Express.» KLM now offers
12 daily flights to Sweden.
For more information, please visit www.airfrance.se and www.klm.se