Tank GT25 B5381 Service Engineer`s Manual

Transcription

Tank GT25
B5381
Service Engineer’s Manual
PREFACE
Copyright
This publication, including all photographs, illustrations, and software, is protected under international copyright laws, with all rights
reserved. Neither this manual, nor any material contained herein,
may be reproduced without written consent of the manufacturer.
Copyright 2008
Version 1.2
Disclaimer
Information contained in this document is furnished by MiTAC International Corporation and has been reviewed for accuracy and reliability prior to printing. MiTAC assumes no liability whatsoever, and
disclaims any express or implied warranty, relating to sale and/or
use of MiTAC products including liability or warranties relating to fitness for a particular purpose or merchantability. MiTAC retains the
right to make changes to product descriptions and/or specifications
at any time, without notice. In no event will MiTAC be held liable for
any direct or indirect, incidental or consequential damage, loss of
use, loss of data or other malady resulting from errors or inaccuracies of information contained in this document.
Trademark Recognition
All registered and unregistered trademarks and company names
contained in this manual are property of their respective owners
including, but not limited to the following.
TYAN® and Tank GT25 B5381 are trademarks of MiTAC International Corporationn.
Intel, Xeon, and combinations thereof are trademarks of Intel Corporation.
Phoenix, PhoenixBIOS, and combinations thereof are trademarks of
Phoenix Technologies.
Microsoft Windows is a trademark of Microsoft Corporation.
IBM, PC, AT, PS/2 are trademarks of IBM Corporation.
Winbond is a trademark of Winbond Electronics Corporation.
Portable Document Format (PDF) is a trademark of Adobe Corporation.
i
Federal Communications Commission (FCC)
Notice for the USA Compliance Information Statement (Declaration of Conformity Procedure) DoC FCC
Part 15: This device complies with part 15 of the FCC
Rules
Operation is subject to the following conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including interference that may cause undesired operation. If this equipment
does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on,
the user is encouraged to try one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and the
receiver.
– Plug the equipment into an outlet on a circuit different from
that of the receiver.
Consult the dealer or an experienced radio/television technician for
help.
Notice for Canada
This apparatus complies with the Class B limits for radio interference
as specified in the Canadian Department of Communications Radio
Interference Regulations. (Cet appareil est conforme aux norms de
Classe B d’interference radio tel que specifie par le Ministere Canadien des Communications dans les reglements d’ineteference
radio.)
Notice for Europe (CE Mark) This product is in conformity
with the Council Directive 2004/108/EC (EMC).
CAUTION: Lithium battery included with this board. Do not puncture,
mutilate, or dispose of battery in fire. Danger of explosion if battery
is incorrectly replaced. Replace only with the same or equivalent
type recommended by manufacturer. Dispose of used battery
according to manufacturer instructions and in accordance with your
local regulations.
ii
About this Manual
This manual provides you with instructions on installing your
Tank GT25. This manual is intended for experienced users and integrators with hardware knowledge of personal computers.
This manual consists of the following parts:
Chapter 1:
Provides an introduction to the GT25 B5381 barebones, packing list, describes the external components, gives a table of key components, and provides block diagrams of the system.
Chapter 2:
Covers procedures on installing the CPU, memory modules, an optional PCI-X card, and hard
drives.
Chapter 3:
Covers removal and replacement procedures for
pre-installed components.
Chapter 4:
Covers details of BIOS Setup.
Chapter 5:
Covers information on Beep Codes, Flash Utility
and BIOS Post Code.
Chapter 6:
Provides information on installing SMDC cards.
Appendix:
Describes how to make a driver diskette. The
cable connection tables is also provided for reference of system setup.
For information on the SAS controller software, please refer to the
following web sites:
ftp://ftp.tyan.com/manuals/m_install_LSI-SAS.pdf
ftp://ftp.tyan.com/manuals/m_LSI_SAS_1068E.pdf
iii
SAFETY INFORMATION
Before installing and using the Tank GT25, take note of the following
precautions:
iv
–
–
–
Read all instructions carefully.
–
Only use the power source indicated on the marking label. If
you are not sure, contact the power company.
–
The unit uses a three-wire ground cable, which is equipped
with a third pin to ground the unit and prevent electric shock.
Do not defeat the purpose of this pin. If your outlet does not
support this kind of plug, contact your electrician to replace
your obsolete outlet.
–
Do not place anything on the power cord. Place the power
cord where it will not be in the way of foot traffic.
–
Follow all warnings and cautions in this manual and on the
unit case.
–
Do not push objects in the ventilation slots as they may touch
high voltage components and result in shock and damage to
the components.
–
When replacing parts, ensure that you use parts specified by
the manufacturer.
–
When service or repairs have been done, perform routine
safety checks to verify that the system is operating correctly.
–
Avoid using the system near water, in direct sunlight, or near
a heating device.
–
Cover the unit when not in use.
Do not place the unit on an unstable surface, cart, or stand.
Do not block the slots and opening on the unit, which are provided for ventilation.
Table of Contents
Chapter 1:Overview
1.1
1.2
1.3
1.4
1.5
About the Tank GT25 B5381 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
About the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 2:Setting Up
2.1
2.2
2.3
2.4
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Installing Motherboard Components. . . . . . . . . . . . . . . . . . . . . . .29
Installing the External Hard Drive . . . . . . . . . . . . . . . . . . . . . . . .40
Installing the Slim FDD (Option) . . . . . . . . . . . . . . . . . . . . . . . . .42
Chapter 3:Replacing Pre-Installed Components
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Replacing Motherboard Components . . . . . . . . . . . . . . . . . . . . . .49
Replacing the Slim CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Replacing the LED Control Board . . . . . . . . . . . . . . . . . . . . . . . .53
Replacing the M1012 Adapter Board . . . . . . . . . . . . . . . . . . . . . .55
Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Chapter 4:BIOS Setup
4.1
4.2
4.3
4.4
4.5
4.6
4.7
About the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
BIOS Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Power Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Chapter 5:Diagnostics
5.1
5.2
5.3
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
BIOS POST Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Chapter 6:Setting Up SMDC
6.1
Installing SMDC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
v
6.2
SMDC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Appendix I: Cable Connection Tables
Appendix II: How to Make a Driver Diskette
Technical Support
vi
Chapter 1: Overview
1.1
About the Tank GT25 B5381
Congratulations on your purchase of the TYAN® TankTM
GT25 B5381, a highly-optimized rack-mountable barebone
system. The Tank GT25 B5381 is designed to support dual
Intel® Xeon® 5000 series processors, providing a rich feature
set and incredible performance. Leveraging advanced technology from Intel, the Tank GT25 B5381 server system is
capable of offering scalable 32 and 64-bit computing, highbandwidth memory design, and a lightning-fast PCI-E bus
implementation. The TankTM GT25 B5381 not only empowers
your company in today’s demanding IT environment but also
offers a smooth path for future application usage.
TYAN® is also proud to deliver the TankTM GT25 B5381 in
SATA flavor while supporting up to four (4) hot-swap hard
drives and one (1) slim DVD-ROM. The TankTM GT25 B5381
uses TYAN®’s latest tooling-made chassis featuring a robust
structure, tool-less and modularized design, and a solid
mechanical enclosure. All of this provides the TankTM GT25
B5381 the power and flexibility to meet the needs of nearly
any server application.
Chapter 1: Overview
1
1.2
Features
Enclosure
• Industry 19” rack-mountable 1U
chassis storage bay
– (4) 3.5” HDD bays
– (1) slim FDD (optional)
– (1) slim line DVD-ROM bay
• Dimensions: D 27.87 x W 17.17 x H
1.71 inch (708x436x43.5mm)
Processor
• Dual LGA771 sockets
• Supports up to two Intel® Xeon®
5000 series processors
• 667/1066/1333MHz FSB
Chipset
• Intel 5000P Memory Controller Hub
• Intel ESB2-E I/O Controller Hub
• Winbone W83627EHG Super I/O
chip
• ADT7463 Hardware Monitoring IC
(on fan board)
• On board LSI1068E SAS controller
Memory
• 12 dual ranked DDRII 533/667 FBD
sockets
• Supporting up to 48GB memory
size
• Four channels of Fully Buffered
DIMM (FBD)
• Supports up to 4GB FB-DDRII
DIMM
Expansion Slots
• Aligned (1) 64-bit/133MHz PCI-X
slot and (1) x8 PCI-E slot, supporting (1) full height/full length add-on
PCI-X (M2055) or PCI-E (M2082)
card
• Aligned (1) 64-bit/133MHz PCI-X
slot and (1) x8 PCI-E slot, supporting (1) low-profile PCI-X (M2057) or
PCI-E (M2086) add-on card
• 2 usable expansion slots
Back I/O Ports
• (1) PS/2 mouse & keyboard port
• (1) 9-pin UART serial port
• (1) 15-pin VGA port
2
• (2) RJ-45 10/100/1000 ports
• (2) USB 2.0 ports
• (1) 4-port SAS connector (SSF8470)
Front Panel Features
• I/O
– (2) USB 2.0 ports
• LED indicators
– Power LED
– (2) LAN LEDs
– HDD active LEDs
– System warning LED
– ID LED
• Switches
– Power
– Reset
– NMI
– ID
Integrated Storage Controller
• Supports 8-port SAS: 4 ports for
internal connection and 4 ports for
external storage connection
Storage
• B5381G25W4HR/W4H: supports
(4) hot-swappable SAS HDD with
RAID 0, 1, 1E
• Pre-installed slim type DVD-ROM
Networking
• Dual Gigabit Ethernet ports (ESB2
embedded MAC with Intel i82563EB
PHY)
Video
• ATI ES1000 with 16MB frame
buffer
Motherboard
• TYAN® S5381 system board
• Customized 15”x16” (381x406mm)
BIOS
• PHOENIX BIOS on 8Mbit LPC
Flash ROM
• Serial Console Redirect
• Supports APM 1.2 and ACPI 2.0
• PnP, DMI 2.0, WfM 2.0 power management
Chapter 1: Overview
Server Management
• System fan speed control and monitoring
• Chassis intrusion alert
• Supports TYAN® Server Management (TSM)
• TYAN® SMDC, M3291, IPMI 2.0
compliant remote server management kit (optional)
System Cooling
• (7) 40*40*56mm 15800rpm heavyduty fans
• (2) passive CPU heatsinks
Power Supply
• B5381G25W4HR: ERP 1U, 650W
(1+1) redundant hot-swap PSU
• B5381G25W4H: EPS 1U, 650W
single PSU
• 100V~240V AC input
Regulatory
• FCC Class B (Declaration of Conformity)
• CE (Declaration of Congormity)
• VCCI
• C-Tick
• UL
Environment Temperature
• Operating temperature (5oC~35oC)
• Non-operating temperature (-40oC
~ 70oC)
Chapter 1: Overview
3
1.3
Unpacking
This section describes the Tank GT25 B5381 package contents and accessories.
1.3.1 Opening the Box
Open the box carefully and ensure that all components are
present and undamaged. The product should arrive packaged as illustrated below.
Packaged accessories
4
Chapter 1: Overview
1.3.2 Box Contents
Component
Description
Industry standard 1U chassis, (4) hot-swap
HDD bays
®
TYAN S5381 system board (pre-installed)
8x slim DVD-ROM drive (pre-installed)
M1003 LED and USB control board (preinstalled)
B5381G25W4H: (A)
B5381G25W4HR: (B), (C)
A
B
C
(7) System fans (40 mm x 56 mm)
Chapter 1: Overview
5
Component
Description
M1210 Adapter board
M5002 FPC cable
6
Chapter 1: Overview
1.3.3 Accessories
If any items are missing or appear damaged, contact your
retailer or browse to TYAN®’s website for service:
http://www.tyan.com.
The Web site also provides information on other TYAN®
products, plus FAQs, compatibility lists, BIOS settings, and
more.
1 x TYAN
®
Driver CD
HDD Screws
Mounting Ears & Screws
Riser Card
M2082
Chapter 1: Overview
2 x Heatsink
Power Cables
Left to right: Europe, US
Barebone Manual
Riser Card
M2057
7
Rail Kit
Mounting Bracket x 4
Sliding Rail x 2
Screw Kit
Sliding Brackets
Front L-Bracket x 2
Rear L-Bracket x 2
FDD Kit
FDD Backplane Cable
FDD Cable
FDD Rails & Screws
8
Chapter 1: Overview
1.4
About the Product
The following views show you the product.
1.4.1 Front View
Reset switch
Warning LED
NMI switch
HDD activity LED
ID Switch
DVD-ROM Drive
USB ports
Power LED
ID LED
Power switch
2 x LAN LEDs
Hard Drive Bay x 4
1.4.2 Rear View
Case A (Single Power)
COM1 VGA
Port Port
PS/2
Keyboard
Port
PCI-E
Slot
USB Ports
PCI-X Slot
ID LED
SAS B5381G25W4H
(Optional)
Power Supply Socket
ID Switch
LAN Port (NIC2)
LAN Port (NIC1)
Chapter 1: Overview
9
Case B (Redundant Power)
COM1 VGA
Port Port
PS/2
Keyboard
Port
USB
Ports
PCI-E
Slot
PCI-X
Slot
ID LED
ID Switch
Power Supply Sockets
Power Supply Fans
SAS B5381G25W4H (Optional)
LAN Port (NIC2)
LAN Port (NIC1)
1.4.3 LED Definitions
Front Panel
LED
Color
State
Description
Power
Green
OFF
ON
OFF
Power ON
Power OFF
HDD Activity
Amber
OFF
Random Blink
OFF
HDD access activity
No disk activity
LAN1/LAN2 Linkage
Green
Green
OFF
ON
Blinking
OFF
Linked to LAN
Accessing LAN
No LAN link
Warning
Red
OFF
ON
OFF
Fan failiure
Normal
Hot Swappable HDD
Tray Power LED
Green
OFF
ON
OFF
Power connected
Power disconnected
Hot Swappable SATA
HDD Access LED
Amber
OFF
Random Blinking
OFF
HDD access activity
No disk activity
Hot Swappable SAS
HDD Access LED
Amber
Amber
OFF
On
Random Blinking
OFF
HDD ready
HDD access activity
HDD not ready
ID LED
Blue
ON
System identified
10
Chapter 1: Overview
Rear I/O LED
*Right or Left is viewed from the rear.
LED
Color
State
Description
RJ45 NIC1 Linkage
(Left Side)
Green
Green
OFF
ON
Blinking
OFF
Linked to LAN
Accessing LAN
No LAN link
RJ45 NIC1 Mode
(Right Side)
Yellow
Green
OFF
ON
ON
OFF
Gigabit mode
100M mode
10M mode
RJ45 NIC2 Linkage
(Left Side)
Green
Green
OFF
ON
Blinking
OFF
Linked to LAN
Accessing LAN
No LAN link
RJ45 NIC2 Mode
(Right Side)
Yellow
Green
OFF
ON
ON
OFF
Gigabit mode
100M mode
10M mode
ID LED
Blue
OFF
ON
OFF
System identified
System not identified
Chapter 1: Overview
11
1.4.4 Internal View
Case A - Single Power
1
2
3 4
13
14
5
6
Fan13
11
9
7
5
3
Fan1
Fan14
12
10
8
6
4
Fan2
7
8
12
9
11
1.
2.
3.
4.
Power Supply
SAS Connector
Link Bar
Fully Buffered DIMM Memory
Slots
5. Fully Buffered DIMM Memory
Slots
6. CPU Sockets
7. Fans
12
10
8.
9.
10.
11.
12.
13.
14.
M1210 Adapter Board
Four SATA / SAS HDD Bays
LED Control Board Cable
DVD-ROM Power Cable
DVD-ROM Cable
M2055 Riser Card
M2086 Riser Card
Chapter 1: Overview
Case B - Redundant Power
1
2
3 4
5
6
12
Fan13
11
9
7
5
3
Fan1
Fan14
12
10
8
6
4
Fan2
7
8
9
11
1.
2.
3.
4.
Power Supply
SAS External Connector
Link Bar
Fully Buffered DIMM Memory
Slots
5. Fully Buffered DIMM Memory
Slots
6. CPU Sockets
7. Fans
Chapter 1: Overview
10
8.
9.
10.
11.
12.
M1210 Adapter Board
Four SATA / SAS HDD Bays
LED Control Board Cable
DVD-ROM Power Cable
DVD-ROM Cable
13
1.4.5 Motherboard Block Diagram
14
Chapter 1: Overview
1.4.6 Motherboard Layout
1
20
19
18
2
17
16
3
15
14
4
13
5
6
7
12
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11
DIMM Slots
TEMP Sensor
CPU1
CPU2
SATA Connector
SAS Connector
FPIO Connector
Power Connector
Buzzer
Debug LED
Chapter 1: Overview
10
9
8
11. PCI-X Slot
12. ID LED
13. ID SW
14. SAS Output Connector
15. USB
16. LAN 2
17. LAN 1
18. VGA Port
19. COM1 Port
20. PS/2 Port
15
Jumpers & Connectors
Jumper
/Connector
16
Function
JP1
Clear CMOS Jumper
(Close 1-2) Default
(Close 2-3) Clear CMOS
CN4
SMDC Connector
SAS 2
SAS Connector
J8
SATA Connector
J11
Front Panel Connector
Chapter 1: Overview
1.5
FRU List
GT25-B5381 Standard Parts
Item
Model Number
Motherboard
S5381G3NR
1
TF-Motherboard; Tyan S5381
Chassis Unit
CCHA-0120
1
TF-CHASSIS UNIT;GT25
CPSU-0113
1
B5381G25W4H
CPSU-0120
2
B5381G25W4HR
CPSU-0121
1
B5381G25W4HR
CFAN-0065
4
TF-Fan Assy; SanyoDenki 40x40x56
Heat Sink & Cooler CHSB-0080
1
TF-Heatsink backplane, CEK SPRING
FOR LGA771
Heat Sink & Cooler CHSK-0170
1
TF-Heatsink for Intel LGA771
CADT-0110
1
TF-AIR DUCT
CDVD-0020
1
TF-DVD DRIVE;DV-28E-N93,TEAC,slim
type, TEAC
CPCA-0230
1
TF-CD-ROM Adapter board with screw
M1210
1
TF-PWA;TF-Fan adapter board, GT25
M5002
1
TF-PWA;TF-Front panel bridge baord
(Replaced by CCBL-0890 FPC cable)
M1003-RS
1
TF-LED Board, M1003-RS
Power Supply
FAN
Air Duct
Picture
Quantity
Description
Peripheral Drives &
Parts
Backplane
Chapter 1: Overview
17
Item
Model
Number
Picture
Quantity
Description
M2055-RS
1
TF-PWA, TF-PCI-X 1U riser card
M2082-RS
1
TF-PWA, PCI-E X8 1U riser card
M2057-RS
1
TF-PWA, PCI-X 1U riser card
M2086-RS
1
TF-PWA, TF-PCI-E X16 1U riser card
CRAL-0080
1
TF-RAIL ASSY;26" FOR GT25
CEAR-0050
1
TF-Mounting Ear Kit, for GT20 /GT24
CCBL-0870
1
TF-CABLE ASSY;SAS ROUND
CABLE,32P/MB TO 7PX4/BP
CCBL-0721
1
TF-CABLE ASSY;CONTROL
BOARD,HS2X14P
CCBL-0434
1
TF-CD-ROM Flat cable
CCBL-0420
1
TF-CD-ROM Power cable S4P/S4P
CCBL-0352
1
TF-CABLE ASSY;USB CABLE
HS2*5PIN/HS2*5P
CCBL-0860
1
TF-CABLE ASSY;PS2 CABLE,Y TYPE
CCBL-0310
2
TF-PWR CORD;US,125V,18AWGX3C
CCBL-0300
2
TF-PWR CORD;EU,250V,H05VV-FX3C
Riser Card
Rack Mounting
Part
Cable Set
18
Chapter 1: Overview
Item
Model Number
Picture
Quantity
Description
Optional Part
Peripheral Drives&
CFDD-0020
parts
1
Floppy disk drive, slim type
LCD Module
CLCM-0040
1
TF-LCD module kit for GT series 1U
chassis
Chassis Front
Bezel
CFBZ-0070
1
TF-Front bezel assembly for GT series
1U chassis
Chapter 1: Overview
19
NOTE
20
Chapter 1: Overview
Chapter 2: Setting Up
2.0.1 Before You Begin
This chapter explains how to install the CPU, CPU heatsink,
memory modules, and hard drives. Instructions on inserting a
PCI card are also given.
Take note of the precautions mentioned in this section when
installing your system.
2.0.2 Work Area
Make sure you have a stable, clean working environment.
Dust and dirt can get into components and cause malfunctions. Use containers to keep small components separated.
Putting all small components in separate containers prevents
them from becoming lost. Adequate lighting and proper tools
can prevent you from accidentally damaging the internal
components.
2.0.3 Tools
The following procedures require only a few tools, including
the following:
•
•
A cross head (Phillips) screwdriver
A grounding strap or an anti-static pad
Most of the electrical and mechanical connections can be disconnected using your fingers. It is recommended that you do
not use needle-nosed pliers to remove connectors as these
can damage the soft metal or plastic parts of the connectors.
21
2.0.4 Precautions
Components and electronic circuit boards can be damaged
by discharges of static electricity. Working on a system that is
connected to a power supply can be extremely dangerous.
Follow the guidelines below to avoid damage to the
Tank GT25 or injury to yourself.
•
Ground yourself properly before removing the top
cover of the system. Unplug the power from the
power supply and then touch a safely grounded
object to release static charge (i.e. power supply
case). If available, wear a grounded wrist strap. Alternatively, discharge any static electricity by touching
the bare metal chassis of the unit case, or the bare
metal body of any other grounded appliance.
•
Avoid touching motherboard components, IC chips,
connectors, memory modules, and leads.
•
The motherboard is pre-installed in the system.
When removing the motherboard, always place it on
a grounded anti-static surface until you are ready to
reinstall it.
•
Hold electronic circuit boards by the edges only. Do
not touch the components on the board unless it is
necessary to do so. Do not flex or stress circuit
boards.
•
Leave all components inside the static-proof packaging that they ship with until they are ready for installation.
•
After replacing optional devices, make sure all
screws, springs, or other small parts are in place and
are not left loose inside the case. Metallic parts or
metal flakes can cause electrical shorts.
Notes:
• All connectors are keyed to only attach one way.
• Always use the correct screw size as indicated in the
procedures.
22
2.1
Rack Mounting
After installing the necessary components, the Tank GT25
can be mounted in a rack using the supplied rack mounting
kit.
Rack mounting kit
Sliding Rails x 2:
Sliding Brackets x 4 (Front x 2, Rear x 2)
Mounting Ears x 2
Screws Kit x 1
Mounting Brackets x 4
2.1.1 Installing the Server in a Rack
Follow these instructions to mount the GT25 into an industry
standard 19" rack.
NOTE: Before mounting the Tank GT25 in a rack, ensure that
all internal components have been installed and that the unit
has been fully tested. Maintenance can be performed on the
unit while in a rack but it is preferable to install the device in a
fully operational condition.
Screws List (including screws for SMDC)
A: Flat 6#-32 x4~x16
B: B-type 6#-32 x4
C: M4-4L x8
D: M4-5L x4
E: M4-8L x8
F: M4-15L x2
G: 13.5mm stand-off x1
G
F
E
D
C
B
A
23
Installing the Inner Rails to Chassis
1. Screw the mounting ear to each side of GT25 as shown
using 2 screws from the supplied screws kit.
Mounting Ears
2. Draw out the inner rails from rail assembly. Install inner
rails to left and right sides of chassis using 2 M4-5L(D)
screws for each side.
Installing Outer Rails to the Rack
1. Measure the distance between inner side of the front and
rear mounting brackets in the rack.
24
2. Locate the front and rear brackets.
Rear Bracket x2
Front Bracket x2
3. Reserve 90mm for GT25 on the front bracket. Secure the
front bracket to outer rail with 2 M4-4L(C) screws.
4. Reserve the distance same as in Step 2 on rear bracket.
Secure the rear bracket to outer rail with 2 M4-4L(C)
screws.
25
5. Secure the outer rail to the rack using 2 brackets and 4
M4-8L(E) screws for each side (A). Secure the mounting
brackets from inside, not outside, of the rack (B).
A
Mounting Bracket
B
26
Rackmounting the Server
6. Draw out the middle rail to the latch position.
7. Lift the chassis and then insert the inner slide rails into
the middle rails.
8. Push the chassis in and press the latch key (A). Then
push the whole system into the rack (B).
A
B
27
9. Secure the mounting ears of chassis to the rack with 2
M4-15L(F) screws.
Note: To avoid injury, it is strongly recommended that two
people lift the GT25 into the place while a third person screws
it to the rack.
28
2.2
Installing Motherboard Components
This section describes how to install components on to the
motherboard, including CPU, memory modules, and PCI
card.
2.2.1 Removing the Chassis Cover
Follow these instructions to remove the Tank GT25 chassis
cover.
1. Remove the screw on the back side. Then slide the chassis cover in the direction of arrow.
2. Remove the cover.
29
2.2.2 Installing the Memory
Follow these instructions to install the memory modules on
the motherboard.
Note: There are 12 DIMM memory slots available. When
installing RAM in both slots, begin installation from DIMM1
and install in sequence according to the slot number.
1. Remove the air duct covering the memory slots as
shown.
2. Locate the memory slots on the motherboard.
3. Press the memory slot locking levers in the direction of
the arrows as shown in the following illustration.
30
4. Align the memory module with the slot. When inserted
properly, the memory slot locking levers lock automatically onto the indentations at the ends of the module. For
optimal system operation, please install memory in pairs.
31
Memory Population Table
DIMM / Channel
DIMM1 (A0)
Single
Dual
Four
Four
x
x
x
x
DIMM2 (A1)
x
DIMM3 (A2)
DIMM4 (B0)
x
x
DIMM5 (B1)
x
x
DIMM6 (B2)
DIMM7 (C0)
x
DIMM8 (C1)
x
x
DIMM9 (C2)
DIMM10 (D0)
DIMM11 (D1)
x
x
x
DIMM12 (D2)
NOTE: Please always install memory beginning with DIMM1.
You can choose to install single, dual or four channel population.
32
2.2.3 Installing the CPU and Heatsink
1. Follow these instructions to install CPU1, CPU2 and the
CPU heatsink.
2. Locate the CPU sockets.
CPU1 CPU2
3. Unlatch the CPU lever to release the CPU cover.
33
4. Pull the lever arm up to unlock the CPU cover.
5. Gently lift up the cover.
6. Place the CPU in the CPU socket, ensuring that Pin 1 is
correctly aligned.
34
7. Close the cover and attach the latch to secure.
8. Align the heatsink screw holes with the holes on the
motherboard and insert heatsink screws as shown.
9. Secure the heatsink to the motherboard.
10. Replace the steps above to install a second CPU.
35
2.2.4 Installing the PCI-X Card
Follow these instructions to install a PCI-X card.
1. Push the latch of PCI-X slot on the rear panel in the direction as shown to release the PCI bracket.
2. Move the PCI bracket to right as shown and take it off.
3. Insert the PCI-X card in the slot as indicated.
4. Replace the PCI bracket and reattach the slot latch.
36
2.2.5 Installing the SCSI Card
Follow these instructions to install a SCSI card.
1. Push the latch of PCI-X slot on the rear panel in the direction as shown to release the PCI bracket.
2. Take off the PCI bracket.
3. Unscrew the link bar.
37
4. Insert the SCSI card in the slot.
5. Replace the link bar and screw it firmly to the chassis.
38
6. Replace the PCI bracket and reattach the slot latch.
39
2.3
Installing the External Hard Drive
The GT25 chassis kit supports external SATA/SAS hard
drives.
Follow these instructions to install an external SATA or SCSI
hard drive.
1. Press the locking lever latch in the direction of arrow (A)
and then pull the locking lever open (B).
B
A
2. Slide the drive tray out.
3. Place a hard drive into the drive tray and turn the tray
over.
40
4. Using 4 HDD screws to secure the HDD.
5. Reinsert the drive tray into the chassis (A), ensuring that
the drive tray is completely inserted into the chassis (B).
A
B
6. Pressing the locking lever to secure the hard drive tray.
41
2.4
Installing the Slim FDD (Optional)
1. Locate the two FDD rails and screws from the FDD kit.
Secure the two rails to the FDD using four screws.
FDD Rails & Screws
2. Connect the FFC cable to the FDD.
3. Using a screw driver to pull open the door of the FDD
tray.
42
4. Insert FDD module into the tray.
5. Connect the FFC cable to the connector on the M1210
adapter board.
6. Locate the FDD cable from FDD kit. Connect the wrinkle
side to the connector on M1210 adapter board.
43
NOTE
44
Chapter 3: Replacing Pre-Installed
Components
3.1
Introduction
This chapter explains how to replace pre-installed components including the motherboard, LED control board, HDD,
and DVD-ROM drive.
Take note of the precautions in this section when installing
your system.
3.1.1 Work Area
Make sure you have a stable, clean working environment.
Dust and dirt can get into components and cause malfunctions. Use containers to keep small components separated.
Putting all small components in separate containers keeps
them from becoming lost. Adequate lighting and proper tools
can prevent you from accidentally damaging the internal
components.
3.1.2 Tools
The procedures that follow require only a few tools, including
the following:
•
•
A cross head (Phillips) screwdriver
A grounding strap or an anti-static pad
Most of the electrical and mechanical connections can be disconnected using your fingers. It is recommended that you do
not use needle-nosed pliers to remove connectors as these
can damage the soft metal or plastic parts of the connectors.
Chapter 3: Replacing Pre-Installed Components
45
3.1.3 Precautions
Components and electronic circuit boards can be damaged
by static electricity. Working on a system that is connected to
a power supply can be extremely dangerous. Follow the
guidelines below to avoid damage to the GT25 or injury to
yourself.
•
Ground yourself properly before removing the top
cover of the system. Unplug the power from your
computer power supply and then touch a safely
grounded object to release static charge (i.e. power
supply case). If available, wear a grounded wrist
strap. Alternatively, discharge any static electricity by
touching the bare metal chassis of the unit case, or
the bare metal body of any other grounded appliance.
•
Avoid touching motherboard components, IC chips,
connectors, memory modules, and leads.
•
The motherboard is pre-installed in the system.
When removing the motherboard, always place it on
a grounded anti-static surface until you are ready to
reinstall it.
•
Hold electronic circuit boards by the edges only. Do
not touch the components on the board unless it is
necessary to do so. Do not flex or stress circuit
boards.
•
Leave all components inside the static-proof packaging that they ship with until they are ready for installation.
•
After replacing optional devices, make sure all
screws, springs, or other small parts are in place and
are not left loose inside the case. Metallic parts or
metal flakes can cause electrical shorts.
Notes:
• All connectors are keyed to only attach one way.
• Always use the correct screw size as indicated in the
procedures.
46
3.2
Disassembly Flowchart
The following flowchart outlines the disassembly procedure.
Rear Components
DIMMs
Chassis rear cover
CPU/heatsink assembly
Mainboard
PCI card
Power supply
Mainboard
Front Components
Chassis rear cover
DVD-ROM
PCBs
Control
Board
FAN
M1210
Adapter Board
47
3.3
Removing the Cover
Before replacing any parts you must remove the chassis
cover.
Follow these instructions to remove the cover of the
Tank GT25 chassis cover.
1. Remove the screw on the back side. Then slide the chassis cover in the direction of arrow.
2. Remove the cover.
48
3.4
Replacing Motherboard Components
Follow these instructions to replace motherboard components, including the motherboard.
3.4.1 Disconnecting All Motherboard Cables
Before replacing the motherboard or certain components,
remove cables connected to the motherboard. Follow these
instructions to remove all motherboard cabling.
1. Disconnect all power
cables.
2. Disconnect the SAS
cable.
3. Disconnect all cables from the front panel, USB, fans,
DVD-ROM and SATA connectors.
49
3.4.2 Removing the Motherboard
After removing all of the aforementioned cables, follow these
instructions to remove the motherboard from the chassis.
1. Remove the link bar.
2. Remove the fifteen screws securing the motherboard to
the chassis.
3. Remove the motherboard.
50
3.5
Replacing the Slim DVD-ROM
Follow these instructions to replace the DVD-ROM.
1. Remove power and data cables from the slim DVD-ROM
adapter.
2. Press the tab in the directions as shown to release the
DVD-ROM drive.
3. The DVD-ROM drive will be freed from the drive bay after
pressing the tab.
51
4. Remove the two screws that secure DVD-ROM drive to
the bracket.
5. Replace the DVD-ROM drive and secure to the bracket
using two screws. Then replace the unit into the drive bay
and connect the DVD-ROM power and data cables as in
steps 1 and 2.
52
3.6
Replacing the LED Control Board
Follow these instructions to replace the LED control board.
1. Remove the two screws securing the LED control board
unit to the chassis.
2. Lift the LED control board unit free of the chassis.
3. Remove three screws securing LED control board to the
bracket.
53
4. Lift the LED control board free from the chassis. After
replacement, insert the unit into the chassis.
54
3.7
Replacing the M1210 Adapter Board
1. Remove all of those cables connected to the adapter
board, including fan cables, DVD-ROM power cable,
front LED panel cable, power cables, and SATA cables.
Refer to the photos below for locations.
55
2. Remove the fans.
3. Remove six screws to release the adapter board.
56
3.7.1 M1210 Adapter Board Features for B5381
Fan 13, 14
Connector
Case Open Connector
CD-ROM Power
Connector
SAS/SATA HDD Connector
Power
Connectors
FPIO Connector
HDD Power LED (Green)
HDD Activity LED (Yellow)
IDE Connector
Front Panel
Connector
Front USB
Connector
Front COM
Connector
Fan 11, Fan 12
Connector
Fan 9, Fan 10
Connector
Fan 7, Fan 8
Connector
Fan 5, Fan 6
Connector
FDD Connector
Fan 3, Fan 4
Connector
Fan 1, Fan 2
Connector
57
3.7.2 System Fan Layout
The following table provides the information for system fan
layout.
System Fan Speed Control Signal
M1210 Adapter Board
Connect to
Motherboard
J16 (FPIO)
Æ
J11 (FPIO)
3.7.3 M1210 Adapter Board Connector Pin Definitions
J14 Front Panel Connector
58
1
HDLED+
2
HDLED-
3
RESET+
4
RESET-
5
PW_LED+
6
PW_LED-
7
WLED+
8
WLED -
9
ICH_SMBDAT
10
ICH_SMSCLK
11
EXT_INT
12
VOLTAGE5
13
NC
14
INTRU#
15
PWR_SW+
16
PWR_SW-
17
LAN1_LED+
18
LAN1_LED -
19
LAN2_LED+
20
LAN2_LED-
21
NC
22
NC
23
ID_LED+
24
ID_LED-
25
ID_SW+
26
ID_SW-
27
KEY PIN
28
NC
J3 Chassis Instruction Pin Header
1
INTRU#
2
GND
FAN Signal Related Connector Pin Definitions
NOTE: The FAN signal naming is based on HW circuit design only. It might
be different from the system fan naming.
J4 Fan Connector
1
PWM1
2
VCC12
3
FAN1_TACH
4
GND
5
GND
6
FAN2_TACH
7
VCC12
8
PWM2
J5 Fan Connector
1
PWM1
2
VCC12
3
FAN3_TACH
4
GND
5
GND
6
FAN4_TACH
7
VCC12
8
PWM2
59
J6 Fan Connector
1
PWM1
2
VCC12
3
FAN5_TACH
4
GND
5
GND
6
FAN6_TACH
7
VCC12
8
PWM2
J7 Fan Connector
60
1
PWM1
2
VCC12
3
FAN7_TACH
4
GND
5
GND
6
FAN8_TACH
7
VCC12
8
PWM2
J8 Fan Connector
1
PWM1
2
VCC12
3
FAN9_TACH
4
GND
5
GND
6
FAN10_TACH
7
VCC12
8
PWM2
J9 Fan Connector
1
PWM1
2
VCC12
3
FAN11_TACH
4
GND
5
GND
6
FAN12_TACH
7
VCC12
8
PWM2
61
J10 Fan Connector
1
PWM1
2
VCC12
3
FAN13_TACH
4
GND
5
GND
6
FAN14_TACH
7
VCC12
8
PWM2
J1 LCM Connectors
62
1
LCM_+5V
2
LCM_SIN
3
KEY PIN
4
GND
5
LCM_+5VSB
6
LCM_SOUT
3.8
Replacing Power Supply
3.8.1 Replacing A Redundant Power Supply
1. Push the power supply unit latch inwards.
2. Pull out the power supply unit as shown.
3. Replace the unit with the new power supply following the
steps above in reverse.
63
3.8.2 Replacing A Single Power Supply
To replace the power supply follow these instructions.
1. Disconnect all power cables.
2. Unscrew to remove the power supply cover as shown.
3. Slide out the power supply unit and replace with a new
one following the steps above in reverse.
64
3.8.3 Replacing Redundant with Single Power Supply
To replace the power supply follow these instructions.
1. Remove the first row of screws from the top of the power
supply casing. Slide the bracket to the right.
2. Remove the second row of screws from the top of the
power supply casing.
3.
Disconnect all power cables.
65
4. Unscrew to remove the power supply cover as shown.
5. Slide out the power supply unit and replace with a new
one following the steps above in reverse.
66
Chapter 4: BIOS Setup
4.1
About the BIOS
The BIOS is the basic input/output system, the firmware on
the motherboard that enables your hardware to interface with
your software. The BIOS determines what a computer can do
without accessing programs from a disk. The BIOS contains
all the code required to control the keyboard, display screen,
disk drives, serial communications, and a number of miscellaneous functions. This chapter describes the various BIOS
settings that can be used to configure your system.
The BIOS section of this manual is subject to change without
notice and is provided for reference purposes only. The settings and configurations of the BIOS are current at the time of
print and are subject to change, and therefore may not match
exactly what is displayed on screen.
This section describes the BIOS setup program. The setup
program lets you modify basic configuration settings. The settings are then stored in a dedicated, battery-backed memory
(called NVRAM) that retains the information even when the
power is turned off.
To start the BIOS setup utility:
1. Turn on or reboot your system.
2. Press <F2> during POST (F4 on remote console) to start
the BIOS setup utility.
4.1.1 Setup Basics
The table below shows how to navigate in the setup program
using the keyboard.
Ke y
Function
Tab
Moves from one selection to the next
Left/Right Arrow Keys
Changes from one m enu to the next
Up/Down Arrow Keys
Moves between selections
Enter
Opens highlighted section
PgUp/PgDn Keys
Changes settings.
67
4.1.2 Getting Help
Pressing [F1] will display a small help window that describes
the appropriate
keys to use and the possible selections for the highlighted
item. To exit the Help Window, press [ESC] or the [F1] key
again.
4.1.3 In Case of Problems
If you have trouble booting your computer after making and
saving the changes with the BIOS setup program, you can
restart the computer by holding the power button down until
the computer shuts off (usually within 4 seconds); resetting
by pressing CTRL-ALT-DEL; or clearing the CMOS.
The best advice is to only alter settings that you thoroughly
understand. In particular, do not change settings in the
Chipset section unless you are absolutely sure of what you
are doing. The Chipset defaults have been carefully chosen
either by TYAN or your system manufacturer for best performance and reliability. Even a seemingly small change to the
Chipset setup options may cause the system to become
unstable or unusable.
4.1.4 Setup Variations
Not all systems have the same BIOS setup layout or options.
While the basic look and function of the BIOS setup remains
more or less the same for most systems, the appearance of
your Setup screen may differ from the charts shown in this
section. Each system design and chipset combination
requires a custom configuration. In addition, the final appearance of the Setup program depends on the system designer.
Your system designer may decide that certain items should
not be available for user configuration, and remove them
from the BIOS setup program.
NOTE: The following pages provide the details of BIOS
menu. Please be noticed that the BIOS menu are continually
changing due to the BIOS updating. The BIOS menu provided are the most updated ones when this manual is written.
Please visit Tyan’s website at http://www.tyan.com for the
information of BIOS updating.
68
4.2
BIOS Main Menu
In this section, you can alter general features such as the
date and time, as well as access to the IDE configuration
options. Note that the options listed below are for options
that can directly be changed within the Main Setup screen.
System Time / Date setup
System Time: Adjusts the system clock.
HH
Hours (24hr. format)
MM Minutes
SS
Seconds
System Date: Adjusts the system date.
MM Months
DD Days
YYYY
Years
Legacy Diskette A
Defines the floppy drive type
NONE / 360K, 5.25 in / 1.2 M, 5.25 in / 720 K, 3.5 in / 1.44 M, 3.5 in
/ 2.88 M, 3.5 in
69
System Memory
This display allows you to change the amount of system memory present on
the system.
Extended Memory
This displays/allows you to change the amount of extended memory present
on the system.
4.2.1 IDE Primary/Secondary Master/Slave Setup
Computer detects IDE drive type from drive C to drive F.
Press Enter on any of the Primary/Master, Primary/Slave, Secondary/Master, Secondary/Slave options to view advanced details of the
corresponding drive. The system displays advanced details like the
number of heads/cylinders/sectors on the detected disk and the
maximum storage capacity of the disk.
The system displays advanced details like the number of heads/cylinders/sectors on the detected disk and the maximum storage capacity of the
disk.
This option lets you set the following hard disk parameters:
Type
Selects the type of device connected to the system.
Auto / CD/DVD / Not Installed / ARMD
70
Multi-Sector Transfers
This option allows you to specify the number of sectors per block for multiple
sector transfers.
16 Sectors / 2 Sectors / 4 Sectors / 8 Sectors /Disabled
LBA Mode Control
Enables or disables LBA Mode.
When LBA is turned on, the BIOS will enable geometry translation. This
translation may be done in the same way that it is done in Extended CHS or
large mode, or it may be done using a different algorithm called LBA-assist
translation. The translated geometry is still what is presented to the operating
system for use in Int 13h calls. The difference between LBA and ECHS is that
when using ECHS the BIOS translates the parameters used by these calls
from the translated geometry to the drive's logical geometry. With LBA, it
translates from the translated geometry directly into a logical block (sector)
number.
Disabled / Enabled
32 Bit I/O
Enables or disables 32 bit data transfer mode.
Enabling this option causes the PCI hard disk interface controller to bundle
together two 16-bit chunks of data from the drive into a 32-bit group, which is
then transmitted to the processor or memory. This results in a small performance increase.
Enabled / Disabled
Transfer Mode
These modes determine the speed at which data is transferred to and from
the drive. The Auto option automatically determines the correct transfer rates.
Auto / Standard / Fast PIO 1 / Fast PIO 2 / Fast PIO 3 / Fast PIO 4 /
FPIO 3 / DMA 1 / FPIO 4 / DMA 2
Ultra DMA Mode
Enables or disables Ultra DMA Mode.
Ultra DMA (UDMA, or, more accurately, Ultra DMA/33) is a protocol for transferring data between a hard disk drive through the computer's data paths (or
bus) to the computer's random access memory (RAM). The Ultra DMA/33
protocol transfers data in burst mode at a rate of 33.3 MBps (megabytes per
second), twice as fast as the previous Direct Memory Access (DMA) interface.
Ultra DMA support in your computer means that it will boot (start) and open
new applications more quickly. It will also help users of graphics-intensive
and other applications that require large amounts of access to data on the
hard drive. Ultra DMA uses Cyclical Redundancy Checking (CRC), offering a
new level of data protection.
Disabled / Mode 0 / Mode 1 / Mode 2 / Mode 3 / Mode 4 / Mode 5
71
4.2.2 Boot Features
This option allows setting boot parameters. Press Enter to view the
Boot Features screen.
Floppy Check
This feature is used to verify floppy type on boot. Selecting “Disabled” will
speed the boot process.
Disabled / Enabled
Summary Screen
Enables or disables the display of the summary screen during boot up.
When Summary Screen is Enabled (the default), a Phoenix BIOS Setup Utility summary screen appears during system boot after the power-on self-test
(POST). The summary screen lists many of the system setup settings. When
this option is set to Disabled, the summary screen does not appear.
Disabled / Enabled
Boot-time Diagnostic Screen
This feature is used to display the diagnostic screen during the boot process.
Enabled / Disabled
Quick Boot Mode
This BIOS feature allows you to decrease the time it takes to boot up the
72
computer by shortening or skipping certain standard booting procedures.
If enabled, the BIOS will shorten the booting process by skipping some tests
and shortening others. In addition, it will also perform the following to further
speed up the booting process:
Spin up the hard disks as soon as power is supplied (or as soon as
possible)
Initialize only critical parts of the chipset
Read memory size from the SPD (Serial Presence Detect) chip on the
memory modules
Eliminate logo delays
If disabled, the BIOS will run the whole gamut of boot-up tests.
It is recommended that you disable this feature when you boot up a new computer for the first time or whenever you install a new piece of hardware. This
allows the BIOS to run full diagnostic tests to detect any problems that may
slip past Quick Boot's abbreviated testing scheme.
After a few error-free test runs, you should enable this feature for much faster
booting.
Enabled / Disabled
Extended Memory Testing
Determines the tests that will be run on extended memory (memory above
1MB) during boot up.
Normal / Just zero it / None
POST Errors
Select [Disable] if users don’t want to stop POST with any error.
Enabled / Disabled
73
4.3
Advanced Menu
This section facilitates configuring advanced BIOS options for your
system.
Installed OS
Select the operating system installed on the PC.
Note: An incorrect setting can cause the operating system to behave unpredictably.
Win OS / Other
Reset Configuration Data
If you install a new piece of hardware or modify your computer's hardware
configuration, the BIOS will automatically detect the changes and reconfigure
the ESCD (Extended SystemConfiguration Data). Therefore, there is usually
no need to manually force the BIOS to reconfigure the ESCD.
However, sometimes, the BIOS may not be able to detect the hardware
changes. A serious resource conflict may occur and the operating system
may not even boot as a result. This is where the Reset Configuration Data
BIOS feature comes in.
This BIOS feature allows you to manually force the BIOS to clear the previously saved ESCD data and reconfigure the settings. All you need to do is
enable this BIOS feature and then reboot your computer. The new ESCD
should resolve the conflict and allow the operating system to load normally.
Please note that the BIOS will automatically reset it to the default setting of
No after reconfiguring the new ESCD. So, there is no need for you to manu74
ally disable this feature after rebooting.
Yes / No
Large Disk Access Mode
This option determines whether a hard drive with more than 1024 cylinders,
more than 16 heads and or more than 64 tracks per sector is present on the
system. Set this option to DOS if such a hard drive is present. Else, set this
option to Other. Virtually, all modern hard disks have these characters so
leave this option at DOS, unless you know otherwise.
DOS / Other
75
4.3.1 Advanced Chipset Control
This section allows you to fine tune the chipset configuration.
Crystal Beach Configure Enable
Enable the configuration of memory mapped accesses to the Crystal Beach
Configuration space located in Device 8, Fn 0 and Fn 1.
Enabled / Disabled
Parallel ATA
This feature is used to enable the PATA functionality.
Enabled / Disabled
Serial ATA
This feature is used to enable the SATA functionality.
Enabled / Disabled
Native Mode Operation
This feature is used to choose Native Mode for ATA. However, certain OS is
not supported under Native Mode.
Auto / Serial ATA
SATA Controller Mode Option
This feature is used to select SATA controller mode. In “compatible mode”,
SATA and PATA drives are auto-detected and placed in Legacy mode. In
76
“Enhanced (non-AHCI) mode”, SATA and PATA drives are auto-detected and
placed in Native IDE mode.
Compatible / Enhanced (non-AHCI)
SATA RAID Enable
This feature is used to enable the SATA RAID functionality.
Enabled / Disabled
SATA AHCI Enable
This feature is used to enhance AHCI mode.
Enabled / Disabled
77
4.3.1.1 FBD Memory Configuration Submenu
SERR signal condition
Select ECC error conditions that SERR# be asserted.
None / Single bit / Multiple bit/ Both
4GB PCI Hole Granularity
It is used to select the granularity of PCI hole for PCI resource. If MTRRs are
not enough, we may use this option to reduce the MTRR occupation.
256MB / 512MB / 1.0GB / 2.0GB
Memory Branch Mode
This option is used to select the type of memory operation mode.
Interleave / Sequential / Mirror
Branch 0/1 Rank Sparing
This option is used to enable/disable Branch 0/1 rank/DIMM sparing feature.
Enabled / Disabled
Enhanced x8 Detection
This feature is used to enable/disable enhanced x8 DRAM UC error detection.
Enabled / Disabled
78
4.3.1.2 PCI/PCI-E Device Control Submenu
Onchip PCI-E LAN1/2 Controller
This item enables or disables the onboard LAN1/LAN2 Controller.
Enabled / Disabled
Invoke Boot Agent
This item allows you to use the boot ROM (instead of a disk drive) to boot-up
the system and access the local area network directly.
Disabled / Enabled
Onchip PCI-E SAS Controller
This item enables or disables the onboard SAS Controller.
Enabled / Disabled
Invoke Expansion ROM
Initialize device expansion ROM
Enabled / Disabled
Onboard PCI VGA Controller
This item enables or disables the onboard graphic controller.
Enabled / Disabled
PCI-X Slot 1/2 Mode
It allows you to select the PCI-X mode.
Auto Mode / Disabled
79
4.3.1.3 ESB2 USB Control Submenu
These items are used to control the various ICH USB devices.
OnChip USB Controller
Enable or Disable the onchip USB controller.
Enabled / Disabled
OnChip USB 2.0 Controller
Enable or Disable the onchip USB 2.0 controller.
Enabled / Disabled
Legacy USB Support
When Enabled, the BIOS takes the control of the USB ports. Enable this only
if you run an OS that does not support USB (e.g. DOS) or when you have
USB hardware like USB mice that you want to use even before the operating
system loads.
Enabled / Disabled
80
4.3.2 Advanced Processor Control
This section allows you to fine-tune the processor options.
Hyperthreading
Enable this only if you have an Intel Hyper Threading processor.
Hyper-Threading Technology enables multi-threaded software applications to
execute threads in parallel. Hyper-Threading Technology provides threadlevel-parallelism (TLP) on each processor resulting in increased utilization of
processor execution resources. As a result, resource utilization yields higher
processing throughput. Hyper-Threading Technology is a form of simultaneous multi-threading technology (SMT) where multiple threads of software
applications can be run simultaneously on one processor. This is achieved by
duplicating the architectural state on each processor, while sharing one set of
processor execution resources. Hyper-Threading Technology also delivers
faster response times for multi-tasking workload environments. By allowing
the processor to use on-die resources that would otherwise have been idle,
Hyper-Threading Technology provides a performance boost on multi-threading and multi-tasking operations for the Intel NetBurst® microarchitecture.
Enabled / Disabled
Core Multi-Processing
Determines whether the 2nd core is enabled.
Enabled / Disabled
81
Numbers of Step Grant
This feature is used to configure the numbers of Step Grant.
Per Core / Single
Intel® Virtualization Technology
This feature is used to configure the Intel Virtualization technology.
Disabled / Enabled
Machine Checking
This feature is used to enable the function of machine checking.
Enabled / Disabled
C1 Enhanced Mode
This feature is used to enable the C1 Enhanced mode.
Enabled / Disabled
Execute Disable Bit
Execution protection prevents code execution from data pages such as the
default heap, various stacks, and memory pools. Protection can be applied in
both user and kernel-mode. Windows XP SP2 supports this technology.
Enabled / Disabled
Set Max Ext CPUID=3
This feature is used to set Max CPUID extended function value to 3.
Disabled / Enabled
Discrete MTRR Allocation
This feature is used to configure the MTRR method. Disabling the feature will
set the MTRR method in continuous status.
Disabled / Enabled
Intel ETST Support
This feature is used to enable the Intel ETST support.
Enabled / Disabled
82
4.3.3 I/O Device Configuration
This setting allows you to configure I/O devices.
Floppy Disk Controller
This defines how the floppy disk controller is detected and configured.
Enabled/ Disabled
Serial Port A/B
This defines how the serial port is detected and configured.
Enabled / Disabled
Base I/O Address
This sets the base I/O address for serial port A/B.
3F8 / 2F8 / 3E8 / 2E8
Interrupt
This sets the interrupt for serial port A/B.
IRQ3 / IRQ4
Mode
Set the mode for serial port B.
Normal / IrDA / ASK-IR
83
Restore on AC Power Loss
This defines how the serial port is detected and configured.
This item selects the system action after an AC power failure.
[Power Off]: When power returns after an AC power failure, the system’s
power remains off. You must press the Power button to power-on the system.
[Power On]: When power returns after an AC power failure, the system’s
power will be powered on automatically.
[Last State]: When power returns after an AC power failure, the system will
return to the state where you left off before power failure occurs. If the system’s power is off when AC power failure occurs, it will remain off when power
returns. If the system’s power is on when AC power failure occurs, the system
will power-on when power returns.
Power Off / Power On / Last State
84
4.3.4 DMI Event Logging
This setting allows you to configure DMI Event Logging.
View DMI Event Log
This allows you to view the contents of DMI event log.
Event Logging
This option configures the logging of DMI events.
Enabled/ Disabled
ECC Event Logging
This option configures the logging of ECC events.
Enabled/ Disabled
Mark DMI Events as Read
Press “Enter” to mark all DMI events in the event log as read.
Clear All DMI Event Logs
Setting this to “Yes” will clear the DMI event log after rebooting.
No / Yes
85
4.3.5 Hardware Monitor
This displays critical system parameters like CPU speed, fan
speeds, voltage levels and CPU temperature.
Chassis Intrusion Detect
If enabled, system stops at POST if chassis intrusion is detected. By entering
the BIOS the chassis intrusion flag should be cleared.
Disabled / Enabled
Smart Fan Control
Use this feature to enable or disable the function of Smart Fan Control.
Enabled / Disabled
86
4.3.5.1 Voltage Monitoring Submenu
4.3.5.2 Fan Speed Monitoring Submenu
87
4.3.5.3 Temperature Monitoring Submenu
88
4.3.6 Console Redirection
Com Port Address
If enabled it will use a port on the motherboard.
Disabled / On-board COM A / On-board COM B
Baud Rate
This feature is used to enable the specified baud rate.
300 / 19.2K / 1200 / 2400 / 9600 / 38.4K / 57.6K / 115.2K
Console Type
This feature is used to enable the specified console type.
VT100 / VT100.8bit / PC-ANSI, 7bit / PC ANSI / VT100+ / VT-UTF8 /
NULL
Flow Control
This feature is used to enable the flow control.
None / XON/XOFF / CTS/RTS
Console Connection
This feature is used to indicate whether the console is connected directly to
the system or a modem is used to connect.
Direct / Via modem
Continue C.R. after POST
This feature is used to enable console redirection after OS has loaded.
Off / On
89
4.4
Security Menu
These settings allow you to configure the security options for your
system.
The system displays the current supervisor and user passwords.
Set Supervisor Password
This option allows the supervisor to set the supervisor password to restrict
access to the BIOS settings.
Set User Password
This option allows the user to set the user password.
Password on boot
When enabled, the system will ask for a password at every boot. The system
will continue booting only if the correct password is entered. If the wrong
password is entered three times, the system will automatically shut down.
Disabled / Enabled
90
4.5
Power Menu
These settings allow you to configure the power options for your
system.
Resume On Time
When enabled, this allows the system to be worked up at a specified time.
This time is specified by the Resume Time parameter.
Off / On
Resume Time
This option allows the user to specify the time when the system is to wake up.
Power Button Function
This specifies the behavior of the system after the power button is pressed.
On/Off - This turns on / off the system after the power button is pressed.
Wake/Sleep - This wakes the system from/puts the system to sleep.
Power Off / Power On / Wake / Sleep
Suspend Mode
This allows you to select one of the ACPI power states: S1or S3. If selected,
the corresponding power state will support.
S1 (POS) / S3 (STR)
After Power Failure
Specifies the mode of operation after the system recovers from a power loss.
Power On / Stay Off / Last State
91
4.6
Boot Menu
Use this screen to select options for the Boot Settings Configuration.
The boot menu will list all bootable devices. Use <Enter> to expand
or collapses devices with a ‘+’ or ‘-‘. Use <+> or <-> to arrange the
priorities of all bootable devices.
92
4.7
Exit Menu
These settings set the exit options on your system.
Exit Saving Changes
This exits BIOS setup after saving the changes made.
Exit Discarding Changes
This exits BIOS setup after discarding the changes made.
Load Setup Defaults
Loads the factory default values.
Discard Changes
Discards all changes made without exiting BIOS setup.
Save Changes
Saves all changes made without exiting BIOS.
93
NOTE
94
Chapter 5: Diagnostics
NOTE: If you experience problems with setting up your system, always check the folowing things in the following order:
Memory, Video, CPU
By checking these items, you will most likely find out what the
problem might have been when setting up your system. For
more information on troubleshooting, check the TYAN® website at: http://www.tyan.com.
5.1
Beep Codes
Fatal errors, which halt the boot process, are communicated
through two kinds of audible beeps.
•
A single loong beep followed by two short beeps: It
indicates that a video error has occurred and the
BIOS can’t initialize the video screen to display and
any additional info.
•
A single long beep repeatedly: This incidates that a
DRAM error has occurred.
The most common type of error is a memory error.
Before contacting your vendor or TYAN® Technical Support,
be sure that you note as much as you can about the beep
code length and order that you experience. Also, be ready
with information regarding add-in cards, drives and O/S to
speed the support process and come to a quicker solution.
95
5.2
Flash Utility
Every BIOS file is unique for the motherboard it was designed
for. For Flash Utilities, BIOS downloads, and information on
how to properly use the Flash Utility with your motherboard,
please check the TYAN® web site at: http://www.tyan.com.
NOTE:
Please be aware that by flashing your BIOS, you agree that
in the event of a BIOS flash failure, you must contact your
dealer for a replacement BIOS. There are no exceptions.
TYAN® does not have a policy for replacing BIOS chips
directly with end users. If no event will TYAN® be held
responsible for damages done by the end user.
96
5.3
BIOS Post Code
Before replacing any parts you must remove the chassis
cover.
Follow these instructions to remove the cover of the
Tank GT25 chassis cover.
Code
Beeps/Description
Code
Beeps/Description
02h
Verify Real Mode
32h
Test CPU bus-clock
frequency
03h
Disable Non-Maskable
Interrupt (NMI)
33h
Initialize Phoenix Dispatch Manager
04h
Get CPU type
36h
Warm start shut down
06h
Initialize system hardware
38h
Shadow system BIOS
ROM
08h
Initialize chipset with
initial POST values
3Ah
Autosize cache
09h
Set IN POST flag
3Ch
Advanced configuration of chipset registers
0Ah
Initialize CPU registers
3Dh
Load alternate registers with CMOS values
0Bh
Enable CPU cache
42h
Initialize interrupt vectors
0Ch
Initialize caches to initial POST values
45h
POST device initialization
0Eh
Initialize I/O component
46h
2-1-2-4. Check ROM
copyright notice
0Fh
Initialize the local bus
IDE
48h
Check video configuration against CMOS
10h
Initialize Power Management
49h
Initialize PCI bus and
devices
11h
Load alternate registers with initial POST
values
4Ah
Initialize all video
adapters in system
97
98
12h
Restore CPU control
word during warm boot
4Bh
QuietBoot start
(optional)
13h
Initialize PCi Bus Mastering devices
4Ch
Shadow video BIOS
ROM
14h
Initialize keyboard controller
4Eh
Display BIOS copyright notice
16h
1-2-2-3. BIOS ROM
checksum
50h
Display CPU type and
speed
17h
Initialize cache before
memory autosize
51h
Initialize EISA board
18h
8254 timer initialization
52h
Test keyboard
1Ah
8237 DMA controller
initialization
54h
Set key click if enabled
1Ch
Reset Programmable
Interrupt Controller
58h
2-2-3-1. Test for unexpected interrupts
20h
1-3-1-1. Test DRAM
refresh
59h
Initialize POST display
service
22h
1-3-1-3. Test 8742 KBD
Controller
5Ah
Display prompt “Press
F2 to enter SETUP”
24h
Set ES segment register to 4 GB
5Bh
Disable CPU cache
26h
Enable A20 line
5Ch
Test RAM between 512
and 640 KB
28h
Autosize DRAM
60h
Test extended memory
29h
Initialize POST Memory Manager
62h
Test extended memory
address lines
2Ah
Clear 512 KB base
RAM
64h
Jump to UserPatch1
2Ch
1-3-4-1. RAM failure on
address
66h
Configure advanced
cache registers
2Eh
data bits of low type of
memory bus
67h
Initialize Multi Processor APIC
2Fh
Enable cache before
68h
Enable external and
CPU
30h
data bits of high type of
memory bus
69h
Setup System Management Mode (SMM)
area
6Ah
Display external L2
cache size
A2h
Check key lock
6Bh
Load custom defaults
(optional)
A4h
Initialize Typematic
rate
6Ch
Display shadow-area
message
A8h
Erase F2 prompt
6Eh
Display possible high
address for UMB recovery
AAh
Scan for F2 key stroke
70h
Display error messages
ACh
Enter SETUP
72h
Check for configuration
errors
AEh
Clear Boot flag
76h
Check for keyboard
errors
B0h
Check for errors
7Ch
Set up hardware interupt vectors
B2h
POST done - prepare
to boot operating system
7Eh
Initialize coprocessor if
present
B4h
One short beep before
boot
80h
Disable onboard Super
I/O ports and IRQs
B5h
Terminate QuietBoot
(optional)
81h
Late POST device initialization
B6h
Check password
(optional)
82h
Detect and install external RS232 ports
B9h
Prepare Boot
83h
Configure non-MCD
IDE controllers
BAh
Initialize DMI parameters
84h
Detect and install external parallel ports
BBh
Initialize PnP Option
ROMs
99
100
85h
Initialize PC-compatible PnP ISA devices
BCh
Clear parity checkers
86h
Re-initialize onboard
I/O ports
BDh
Display MultiBoot
menu
87h
Configure Motherboard
Devices
BEh
Clear screen (optional)
88h
Initialize BIOS Data
Area
BFh
Check virus and
backup reminders
89h
Enable Non-Maskable
Interrupts (NMIs)
C0h
Try to boot with INT 19
8Ah
Initialize Extended
BIOS Data Area
C1h
Initialize POST Error
Manager (PEM)
8Bh
Test and Initialize PS/2
mouse
C2h
Initialize error logging
8Ch
Initialize floppy controller
C3h
Initialize error display
function
8Fh
Determine number of
ATA drives (optional)
C4h
Initialize system error
handler
90h
Initialize hard-disk controllers
C5h
PnP and dual CMOS
(optional)
91h
Initialize local-bus harddisk controllers
C6h
Initialize notebook
docking (optional)
92h
Jump to UserPatch 2
C7h
Initialize notebook
docking late
93h
Build MPTABLE for
multiprocessor boards
C8h
Force check (optional)
95h
Install CD ROM for boot
C9h
Extended checksum
(optional)
96h
Clear huge ES segment
register
D2h
BIOS Boot Block
97h
Fixup Multi Processor
table
E0h
BIOS Boot Block
98h
1-2. Search for option
ROMs.
E1h
BIOS Boot Block
99h
Check for SMART Drive
(optional)
E2h
Initialize the CPU
9Ah
Shadow option ROMs
E3h
Initialize system timer
9Ch
Set up Power Management
E4h
Initialize system I/O
9Dh
Initialize security engine
(optional)
E5h
Check force recovery
boot
9Eh
Enable hardware interrupts
E6h
Checksum BIOS ROM
9Fh
Determine number of
ATA and SCSI drives
E7h
Go to BIOS
A0h
Set time of day
E8h
Set Huge Segment
E9h
Initialize Multi Processor
F1h
Initialize Run Time
Clock
EAh
Initialize OEM special
code
F2h
Initialize video
EBh
Initialize PIC and DMA
F3h
Initialize System Management Mode
ECh
Initialize Memory type
F4h
Output one beep
before boot
EDh
Initialize Memory size
F5h
Boot to Mini DOS
EEh
Shadow Boot Block
F6h
Clear Huge Segment
EFh
System memory test
F7h
Boot to Full DOS
F0h
Initialize interrupt vectors
101
NOTE
102
Chapter 6: Setting Up SMDC
6.1
Installing SMDC
The following provides you with the information on installing
SMDC cards. You may refer to the following for installing
M3289 or M3290 into HDD tray or chassis.
Screws List (including screws for Rail)
A: Flat 6#-32 x4~x16
B: B-type 6#-32 x4
C: M4-4L x8
D: M4-5L x4
E: M4-8L x8
F: M4-15L x2
G: 13.5mm stand-off x1
G
F
E
D
C
B
A
103
6.1.1 Installing M3290/M3291 into HDD tray
1. Secure a removable stand-off of 13.5mm to the location
of “M2” stand-off as illustrated on SMDC bracket.
2. Secure M3290 in reverse to 4 “M2” stand-offs on bracket.
3. a: Choose a HDD tray. NOTE: Refer to the location of
SMDC connector on mainboard for choosing a HDD tray.
b: Secure SMDC to the HDD tray.
104
4. a: Inset the cable into the rear of HDD tray. b: Connect
the cable to M3290. c: Insert and secure HDD tray.
5. Arrange and connect the cable to SMDC connector on
mainboard. Be careful not to block the air flow.
105
6.2
SMDC Information
6.2.1 Overview
TYAN® Server Management Daughter Card (SMDC) is a
powerful yet cost-efficient solution for high-end server management hardware packages. TYAN®’s goal is to provide
remote system monitoring and control even when the operating system is absence of simply fails. This empowers
TYAN®’s server board with advanced industrial-standard features.
TYAN® SMDC is a snap-in card that provides essential
server management solution. It enables any IT Manager by
providing multi-interfaces to access the hardware remotely
and perform monitor, control and diagnose activities effectively.
TYAN® SMDC is not a peripheral card. Unlike regular peripheral card such as AGP card, Network card or SCSI card,
SMDC does not require any hardware specific driver. As long
as a standby power comes into the system, SMDC will begin
looking after the system.
TYAN® SMDC provides diversified methods to communicate
with the hardware. IT manager has the flexibility to choose
among Keyboard Controller Style (KCS), Block Transfer (BT)
style, Intelligent Chassis Management Bus (ICMB), Intelligent
Platform Management Bus (IPMB), emergency Management
Port (EMP) and standard IPMI-Over-LAN communication as
defined in latest IPMI 1.5 specification.
TYAN® SMDC is compatible with all IPMI-compliance software as well as TYAN® System OperatorTM (TSO) software
package.
106
By adding SMDC, TYAN®’s server board becomes a highly
manageable and IPMI compatible system with all the
advanced features suggesting in IPMI Spec.
More detailed information on TYAN®’s SMDC can be found
on our web site at: http://www.tyan.com
107
6.2.2 Features of TYAN® Server Management
Monitor various system components remotely
- such as fans, processor temperature, and more
Remote power on and power off
Console redirect
-the ability to view system remotely
Alert and error actions
-such as audible beep, e-mail, power down and reboot
SMDC runs on stand-by power
-the SMDC will continue to function, even if the system
is not powered on
6.2.3 How SMDC and TSO Work
The brief descriptions below will help explain how these items
function.
Agent – a system with SMDC installed
The SMDC is installed in the Agent system that uses a
compatible/supported Tyan motherboard.
Manager – manages the Agent
The Manger is set up to manage the Agent that has the
SMDC.
The Manager and Agent should be located in the same
place.
Console – communicates with Manager
The Console is used to monitor and control the Agent
through the Manager.
108
Appendix I: Cable Connection Tables
SAS / SATA Cables
Table 1: B5381(with LSI SAS controller)
M1210 Adapter Board
Connect to
Motherboard
SAS 1 (J21)
Æ
SAS Connector
(SAS2)
SAS 2 (J22)
SAS 3 (J23)
SAS 4 (J24)
Table 2: B5381 (without LSI SAS controller)
M1210 Adapter Board
Connect to
Motherboard
SAS 1 (J21)
Æ
SATA Connector (J8)
SAS 2 (J22)
SAS 3 (J23)
SAS 4 (J24)
Power Supply Cables
Table 3: Power Supply to Motherboard
Power Supply
Connect to
Motherboard
P1 24-pin power cable
Æ
CN5 24-pin connector
Æ
CN6 8-pin connector
Table 4: Power Supply to M1210 Adapter Board
Power Supply
Connect to
M1210
Æ
PW1 4-pin connector
Æ
PW2 4-pin connector
Appendix I
109
Other Cables
Table 5: M1210 Adapter Board to Motherboard
M1210
Connect to
Motherboard
J16 (FPIO_140) connector
Æ
J1
Table 6: M1003 Front Panel Control Board Related Cable
M1003 J1 USB connector
M1210 J15 connector
Æ
Table 7: DVD-ROM Related Cable
M1210 IDE1 (DVD-ROM) connector
Æ
DVD-ROM Backplane
M1210 J11 power connector
Æ
DVD-ROM Backplane
Table 8: FDD Related Cable (Optional)
M1210 J2 (FDD) connector
110
Æ
Slim FDD drive
Appendix I
Appendix II: How to Make a Driver Diskette
Follow the steps below to make a driver diskette from the
TYAN® driver CD provided
1. Start the system and insert the TYAN® CD into the CDROM drive to boot from CD. You will see the following
menu. Then press [1] and [Enter] to boot the system to
Tyan diskette maker. (If you would like to boot from hard
disk, press [0] and [Enter] or just wait for 10 seconds to
boot automatically from hard disk.
Boot from CD:
ISOLINUX 2.00 2002-10-25 Copyright (C) 1994-2002 H. Peter Anvin
0) Boot from first hard drive
1) Boot to TYAN diskette maker
boot: 1_
2. Choose the chipset vender which you need from the
main menu.
TYAN Driver Diskette Maker V1.0
** Main Menu**
====Choose Chipset Vendor====
01
Adaptec
02
nVidia
03
LSI
04
Intel
05
Promise
06
Silicon Image
07
VIA
EXIT
Appendix II
111
3. The following picture pops up after selecting the chipset
model.
TYAN Driver Diskette Maker
** Example Vendor**
====Choose Chipset Model====
01
Intel Chipset Model
EXIT
4. After selecting the chipset model, select the OS to start
the diskette making.
TYAN Driver Diskette Maker
====Example Chipset Driver====
Diskette
Microsoft Windows 2000 32-bit
=01=
Diskette
Microsoft Windows XP 32-bit
=02=
Diskette
Microsoft Windows XP 64bit
=03=
Diskette
Microsoft Windows 2003 64-bit
=04=
Back
5. Follow the instruction on menu to insert a diskette and
press [Enter].
\Please insert a formatted diskette into A:/ and press [ENTER]
Writing image to drive A:
Track: 36
Hoad: 8 Sector: 1
6. Using [ESC] key to quit the TYAN® diskette maker. The
system will automatically restart.
112
Appendix II
Technical Support
If a problem arises with your system, you should first turn to
your dealer for direct support. Your system has most likely
been configured or designed by them and they should have
the best idea of what hardware and software your system
contains. Hence, they should be of the most assistance for
you. Furthermore, if you purchased your system from a
dealer near you, take the system to them directly to have it
serviced instead of attempting to do so yourself (which can
have expensive consequences).
If these options are not available for you then TYAN® Computer Corporation can help.Besides designing innovative and
quality products for over a decade, TYAN® has continuously
offered customers service beyond their expectations.
TYAN®'s website (www.tyan.com) provides easy-to-access
resources such as in-depth Linux Online Support sections
with downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and much more. With all
these convenient resources just a few keystrokes away,
users can easily find the latest software and operating system
components to keep their systems running as powerful and
productive as possible. TYAN® also ranks high for its commitment to fast and friendly customer support through email. By
offering plenty of options for users, TYAN® serves multiple
market segments with the industry's most competitive services to support them.
"TYAN®'s tech support is some of the most impressive we've
seen, with great response time and exceptional organization
in general" - Anandtech.com
Please feel free to contact us directly for this service at [email protected]
Technical Support
113
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN®website for FAQ’s, bulletins, driver updates,
and other information: http://www.tyan.com
3. Contact your dealer for help BEFORE calling TYAN®.
4. Check the TYAN® user group: alt.comp.periphs.mainboard.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system
vendor FIRST for any product problems. This warranty only
covers normal customer use and does not cover damages
incurred during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of products.
NOTE: A receipt or copy of your invoice marked with the date
of purchase is required before any warranty service can be
rendered. You may obtain service by calling the manufacturer
for a Return Merchandise Authorization (RMA) number. The
RMA number should be prominently displayed on the outside
of the shipping carton and the package should be mailed prepaid. TYAN® will pay to have the board shipped back to you.
Tank GT25, B5381 Service Engineer’s Manual v1.2
Document part No. D1818-120
114
Technical Support

Tank GT25 B5381 Service Engineer`s Manual

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