calendar - education

Transcription

mar 16 - jun 16
NEW!
education
calendar
dermalogica expert
3 levels to success....how it works
The Dermalogica Expert Programme rewards you, the professional skin therapist, for
taking your knowledge of skin to the next level. The programme empowers you to be
confident across all levels of your profession and offers the opportunity to be recognised
as one of the most esteemed therapists in the country.
By completing the Dermalogica Expert Programme you will not only take your career to
the next level, you will also receive additional benefits to reward you for your commitment
to the programme and help you stay motivated beyond achieving Expert status.
Map your course and choose the workshops you need to progress on the Education
Pathway Form (page 21). Once you have completed the required workshops for each
tier, you will receive a certificate and pin highlighting your professional status – Certified,
Specialist or Expert.
expert rewards
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Expert Pin
Expert Certificate
Expert T-shirts
Expert photo and mention on the
Dermalogica Expert Search
Dermalogica Product (to the value of
$100 incl. GST)
VIP treatment experience*
Expert Inner Circle programme and
benefits
shout about it!
Display your certificate and wear your pin with pride - let your clients know just how
qualified and professional you are!
what’s my status?
Check your individual status online, track the workshops you have attended and those
that you are yet to complete. Choose from a range of workshops to personalise your
route to becoming a Dermalogica Expert!
what’s next?
The Dermalogica Expert programme and its certification is our way of recognising you as
a trusted source of credible advice and treatment. But it is not the end! At Dermalogica
you never stop learning so Expert skin therapists are encouraged to implement and
develop the skills gained through training and are invited to new workshops and re-attend
our existing, continually updated, workshops.
Phone our VIP hotline on (02) 8437-9610 to find out about this
calendar’s exclusive ‘Expert Only Event’.
contents
2
2
dermalogica expert
7
start-up workshops
22
education pathway
3
welcome letter
8
workshop descriptions
23
workshop dates
4
new! IonActive System
21
strictly business
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need to know
It’s time for some black magic…
written by Emma Hobson, Education Manager (Australia, Asia and New Zealand)
The power of charcoal is indisputable and
the perfect ingredient as the basis of our new
Charcoal Rescue Masque. This unique mask
can be used on so many skin conditions
including breakouts, sensitivity and treating
the signs of ageing. Its brightening and
revitalising properties make it an ideal
pick-me-up for any tired or lacklustre skin
(it’s also amazing on smokers skin too).
Think of this new mask as the ‘anytime skin
rescue’, formulated for frequent use, and the
best part…the results are instant!
This ‘magic’ formula contains;
“Its brightening and revitalising
properties make it an ideal pick-me-up
for any tired or lacklustre skin...”
Activated Charcoal; this works by virtue
of its increased surface area which readily
adsorbs substances onto its surface. One
teaspoon of activated charcoal can have a
surface area of as much as 10,000 square
feet, that’s a lot of adsorption power!
Activated Charcoal readily adsorbs oils,
pollutants, toxins and impurities from the
skin’s surface. Dermalogica has chosen
to use one of the most effective forms of
activated charcoal, Binchotan Charcoal,
derived from Ubame Oak trees from the
Kishu region of Japan.
Because our skin doesn’t always have
just have one concern and it’s exposed
to many issues like environmental impact,
dehydration, redness and many other factors
at different times, this new treatment mask
rescues the skin from various concerns,
hence the addition of some very unique and
active ingredients, designed to brighten and
revitalise. There are physical exfoliants like
Volcanic Ash, Sea Silt, and Bamboo extract
which work together with chemical exfoliants
like Alpha Hydroxy Acids and Sulfur for
dual action exfoliation. Chilean Wild Mint
improves the skin texture and reduces pore
size while Niacinamide combats redness
and congestion.
Did you know that Sulfur is the third most
abundant mineral in the body found in every
cell? The 5% Sulfur in this formula acts
as an antibacterial and keratolytic agent,
breaking down keratinised cells at the surface
of the skin promoting cellular turnover and
a smooth textured skin. Remember Sulfur
is great for those clients with not only Acne
breakouts but also Rosacea and Eczema.
from citrus fruits, in particular grapefruit,
is a fantastic antioxidant and is known to
decrease inflammation for an instant soothing
effect on the skin.
You couldn’t want more from this active
blend of powerful, effective ingredients. So
it’s time to put some instant ‘magic’ back into
your clients skin by recommending the very
versatile Charcoal Rescue Masque.
Volcanic Ash is often referred to as ‘mother
nature’s skin purifier’, it’s rich in over 65
different trace minerals, including sulfur
and it’s a great exfoliator. Volcanic Ash is
negatively charged (-) it therefore attracts
positively (+) charged pathogens and toxins
from whatever it comes in contact with.
“One teaspoon of activated charcoal
can have a surface area of as much
as 10,000 square feet, that’s a lot of
adsorption power!”
To combat skin irritation we use a powerful
combination of Panthenyl Triacetate
and Naringenin. Panthenyl is well known
for increasing wound healing, improving
the barrier function, reducing UV-induced
erythema, and more generally for its antiirritation properties. Naringenin, extracted
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IonActive™
System
IonActive
System
Key Ingredients
Retinol 1% IonActive
Firming active concentrate
Oligopeptide IonActive
Brightening active concentrate
Hyaluronic Acid IonActive
Hydrating, soothing active
concentrate
Niacinamide IonActive
Clearing active concentrate
IonActive Power Treatment
Personalized, Bio± Charged Therapy for Visible Results
The IonActive Power Treatment has been designed to affect the skin’s biology and physiology
through the potent actives found within the system, the use of advanced treatment technology
e.g. Microcurrent, Ultra Sound, Iontophoresis and LED, and importantly the element of ‘human
touch’ all combined together to deliver maximum results for your clients. Using this system’s
active concentrates and thermal gelliods, you will learn how to give personalised, bio+charged
treatments that will drive ingredients further and faster into the skin for visible results. Developed
for serious professional skin therapists, this system takes skin health to the next level and will
charge up your treatments and your business! This active workshop is ideal for skin therapists
who enjoy personalising their clients’ treatments and want to deliver advanced skin health
solutions more rapidly than ever before.
During the IonActive™ Power Treatment you will
EndoThermal Gelloide
Cooling massage mediummasque hybrid
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ExoThermal Gelloid
Warming massage mediummasque hybrid
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Experience the IonActive™ System that consists of six formulas: four IonActives and two
LED-friendly Gelliods
Learn about the science of ionisation and how to take on the most stubborn skin concerns
such as acne, dehydration, sensitivity, hyperpigmentation and skin ageing
Use professional modalities during the IonActive™ Power Treatment to achieve enhanced
product performance for more visible results
Learn the new IonActive™ Massage Technique that helps drive the ingredients deeper into
the skin while relaxing facial tissue
The origins of the name came from:
Ion – because the products are ionized for their use with technology to deeply effect the skin.
Active – there are no passive steps nor any downtime, this is a highly active treatment creating
visible, tangible results.
Power as this is an Expert Strength, with powerful ingredients combined with treatment
technology. We are driving the ionized skin correcting ingredients deep into the basal cell layer by
using technologies. Therapy as we also incorporate the power of human touch and incorporate
our new active massage technique designed to promote penetration of the ion actives. Of course
the outcome is visible results on the skin.
IonActive Power Treatment is a 45 minute active, professional treatment, fully customizable
and formulated to address the client’s skin concern(s) - aging, pigmentation, acne, and
dehydration.
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IonActive™ System
The IonActive ™ Power Treatment
This super charged innovative workshop introduces you to our new IonActive ™ System, the
next phase of Professional Strength products created by Dermalogica and The International
Dermal Institute. Learn how these thoroughly unique formulas can be intensified with technology
and the power of touch, resulting in one seriously action-packed protocol. You’ll get your handson with our IonActive™ Power Treatment and will get to experience how supreme results can be
achieved easily!
Duration: 1 day
Hours: 9.30-3.30pm
Theory and treatment – uniform required
*Dermalogica highly recommends that you attend the machinery workshop (see below) to gain advanced
equipment knowledge prior to attending this workshop
Using dermalogica with today’s high tech machinery
In todays market our clients are always wanting and asking more about advanced treatments
and procedures which can provide them with maximum results within a minimum time frame. As
a result we have seen a huge increase in the number of treatments and modalities available to
doctors and therapists to support consumers attain their “perfect” skin. Our goal in this workshop
is to support your working knowledge as to which Dermalogica products have been designed
and can be used together with different high tech pieces of machinery such as light based
therapies (ie. LED, IPL, laser), radio frequency and hydrodermabrasion during advanced skin
treatments. In addition to this, you will learn about the Dermalogica actives and cosmeceuticals
your clients need to use at home in order to maximise their results. Dermalogica can often
support these advanced treatments and assist our clients with seeing better and longer lasting
improvements on their skin.
machinery
Machines demonstrated within the workshops are:
• LED
• Hydrodermabrasion
• Radiofrequency
• Ultrasound
duration: 1 day
hours: 9.30am - 4.15pm
theory and interactive demonstrations - uniform required (NSW, VIC, QLD only)
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certified workshops
IonActive
System
Dermalogica live
If you’re a skin therapist who’s just started
working with Dermalogica, we know that you
can’t wait to get stuck in and get hands-on
with the products. And if you’re a business
owner – it’s learning the core strategies to
generate revenue.
skin therapist
Whatever your role is in your skin centre, see
our start-up guide to begin your fast-track
route to success!
Our expert Training Specialists will track your progress each day to ensure you
leave feeling totally confident in everything you have learnt. Plus, after completing
the workshops, all successful students will be awarded a Dermalogica certificate and pin
to show clients you really are a cut above the rest!
This introduction to Dermalogica is a must-do for all skin therapists! In just 3 and a half
days you will gain in-depth retail and professional product knowledge, and you’ll be able
to perform our fully customisable Skin Treatment using our unique Face Mapping® skin
analysis technique.
Day 1 - Dermalogica Live : Retail
Your first step to being a skin expert is product knowledge. It’s fun, interactive
and you get to try our award-winning products on your own skin!
Day 2 - Dermalogica Live : Professional
Step into the treatment room and experience the Dermalogica Professional range of
products. This workshop includes a demonstration that will show you the diverse options
you have to deliver unparalleled results in the professional treatment room.
Day 3 - The Professional Skin Treatment
Design a professional skin treatment to your client’s skin concerns using Dermalogica’s
5 steps that link to a customised skin treatment and homecare regime which in turn link
directly to increased revenue for your business.
Day 4 - Confident Retailing updated!
This half day workshop complements and completes the knowledge gained in
Dermalogica Live. You’ll leave this workshop with strong retailing fundamentals using our
unique concept of FaceMapping® Skin Analysis.
duration: 3 and a half days
hours: 9.30am - 4.15pm (Day 1-3) | 9.30am - 12.30pm (Day 4)
hands-on treatment - uniform required
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start-up workshops
Skin: know it before you treat it
skin therapist
While it may have become second nature to recognise the various skin conditions we are
presented with every day, sometimes it is more difficult to understand why these conditions occur
or manifest in the way they do. Join us for an in-depth look at the biology of skin and key product
recommendations to help promote healthy skin function. This will form an essential foundation for
being able to select the right treatments and Dermalogica products to create real change within
the skin.
With Dermalogica, education is
ongoing and constantly improving
your skills! Make sure you have
completed all start-up workshops and
use your Education Pathway to plan
your next step on to our advanced
workshops.
duration: half day
hours: 9.30am - 12.30pm/1.15pm - 4.15pm
theory
Dermalogica for the non-skin therapist
retailer & owner / manager
We believe that every member of staff from reception to nail artist to hairdresser plays a critical
part in growing your retail sales, so we have designed workshops just for them! Dermalogica
for the Non-Skin Therapist is a perfect introduction to the line and the starting block for the
education pathway. In this fun and interactive day, get hands-on with Dermalogica’s retail
products and learn our unique Speed Mapping® skin analysis technique to help customers make
the right product choices and send retail sales rocketing!
duration: 1 day
interactive workshop
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®
AGE smart
IonActive
System
updated!
AGE Smart® - Investing in Your Future Skin
Dermalogica AGE smart® is a
comprehensive line of scientifically
advanced products to smooth
away the signs of skin ageing while
controlling biochemical triggers before
they start. Whether concerned about
the first fine lines around the eyes or
more advanced deep wrinkles and
elastosis AGE Smart will leave skin
smoother, firmer and healthier. An
intelligent investment in your skin.
Theory session
Discover the Dermalogica AGE Smart® story behind these potent and powerful products designed
to treat the underlying factors that lead to signs of premature ageing including; wrinkles, uneven
pigmentation, dehydration and loss of elasticity. This interactive workshop will provide you with
extensive knowledge to educate your age concerned client in how to achieve real skin results.
Practical session
This active hands-on session will provide you with the opportunity to use this revolutionary line-up
of products for our most powerful treatment yet: the Dermalogica® AGE Smart® treatment.
duration: 1 day
hours: 9.15am – 4.30pm
theory and hands-on treatment – uniform required
Skin Expert : AGE Smart®
Elevate your status with this highly advanced skin workshop, designed to stretch your knowledge
on the skin structure and professional treatments
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What are the Biochemical changes in ageing skin: Genetics, cell turnover and dermal
structure
Advice for your client’s biological ageing conditions and concerns
Become the expert your clients seek by mastering the craft of effective age management
with Dermalogica.
duration: half day
hours: 9.30am - 12.30pm | 1.15pm - 4.15pm
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mediBac clearing
MediBac Clearing® - Acne Treatment and Prevention
Theory session
Do you know the four contributory factors of acne and how to effectively treat them? This
fascinating workshop will help you to understand the effect of overactive sebaceous glands,
hyperkeratosis, bacteria and inflammation and how to stop breakouts in their tracks. A retail line
that provides real results in this often distressing condition.
The mediBac clearing system works
to effectively treat, clear and prevent
adult acne while maintaining the skin’s
integrity. A comprehensive system
treats everything from hormonal
breakouts to more extensive and
widespread acne.
Practical session
In this hands-on workshop, you’ll get to grips with this highly active professional system, through
real experience under the expert guidance of our Training Specialists, and gain the confidence
and knowledge to provide a variety of treatment options for acne and congested skin conditions.
duration: 1 day
Skin Expert: mediBac Clearing®
on the skin structure and professional treatment options
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Regulate sebum production, control hyperkeratosis, clear infection and reduce inflammation
Minimise or address scarring
Problem solving and adaptive regimen
Expert knowledge of effective acne management using Dermalogica
duration: half day
hours: 9.30am - 12.30pm/1.15pm - 4.15pm
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UltraCalming™
UltraCalming™- Serious Relief for Sensitised Skin
Itching, burning, stinging and redness
are obvious signs of sensitive skin.
The triggers behind these sensations
are less clear: genetics, hormones,
stress, pollution, foods and even
aggressive treatment can intensify
skin’s highly reactive state. When
skin demands serious relief, trust
Dermalogica UltraCalming™ to
soothe and calm.
Theory session
Dermalogica’s UltraCalming™ system provides serious relief for sensitised skin. This workshop
divulges research on Immunology and Neurogenics and shares active and powerful ingredient
technology developed by Dermalogica.
Discover ‘live’ how UltraCalming™ retail products work, ensuring you feel confident in your
product and treatment recommendations.
Practical session
Sensitised skin reacts in an instant- can you react just as fast when met with this condition in the
treatment room? Master this fragile, delicate condition and the professional treatment that will
give your clients maximum relief and results.
duration: 1 day
Skin Expert: UltraCalming™
on the skin structure and professional treatment protocols
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Understanding of the biology of sensitive skin: Barrier Function, Immunogenic Inflammation
and Neurogenic Inflammation
Sensitivity in relation to Eczema and Rosacea
Expert management of sensitised skin conditions
duration: half day
hours: 9.30am - 12.30pm/1.15pm - 4.15pm
10
PowerBright TRx®
PowerBright TRx™ - Brighter Skin Without Compromise
Theory Session
Skin discolouration and pigmentation are the first signs of ageing. It’s also regarded as the most
difficult skin condition to treat with product, it is vital to learn the causes of pigmentation and
discolouration on the skin, how and what ingredients really work and the solutions available. We’ll
look at how the PowerBright TRx™ retail line works to reduce pigmentation, even out skin tone,
brighten the skin and improve luminosity caused by UV, hormones, stress and trauma.
Dermalogica’s new PowerBright TRx™
brightens and helps balance skin tone
while preserving the quality and integrity
of the skin.
Practical session
It’s time to get up close and personal with professional PowerBright TRx™ products! Use
consultation and Face Mapping® skin analysis to assess skin colour differences and create
a bespoke treatment that delivers results. Includes application of the dramatic Dermalogica®
Contour Masque.
duration: 1 day
theory and hands-on treatment - uniform required
Skin Expert: PowerBright TRx™
on the skin structure and professional treatment protocols
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Delve into the skin condition, hyperpigmentation through genetics, hormones, inflammation
and environmental factors
Problem solving client’s common hyperpigmented concerns
Become the expert in your field; the one clients seek to solve their pigmentation and
premature ageing concerns.
duration: half day
hours: 9.30am - 12.30pm/1.15pm - 4.15pm
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shave
Man Up Your Skin
Is men’s skin really any different to women’s? How does daily shaving impact the skin? If you
would like the answers to these and many more questions and would like to capitalise on this
rapidly growing segment of the market, then this dynamic three hour class is a must.
Get to grips with the top skin care challenges for men and how to address them through
treatment and product. Learn how to market to your male clients and customers while
introducing them to easy regimens that centre on their daily shave.
This workshop will:
• Introduce you to the SHAVE line and top product selections for men
• Share hints and tips on skin treatments for men
• Discuss critical marketing strategies
• This workshop is available for a limited time only so book your space soon
duration: half day
hours: 9.30am-12.30pm/1.15pm-4.15pm
theory and demonstration
clear start
Crazy for Clear Start™
Many of your customers will be mums to teenagers crazy about their skin and needing guidance.
Discover Crazy for Clear Start™! Dermalogica’s line for younger, breakout prone skin. Learn
all about teen skin issues, the perfect MicroZone® treatments for teens and how to connect
with Generation Z. Search #crazyforclearstart to see why teens are so in love with this great
addition to the Dermalogica family.
duration: half day
hours: 9.30am-12.30pm | 1.15pm-4.15pm
theory and demonstration
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body therapy
Body treatments should be serious
No shower, no problem! Dermalogica® fully customisable body treatments provide a spa
experience from head to toe in a format that will work in a room with a sink right through to a wet
room with steam and showers. The versatility of the line may be adapted for your manicures and
pedicures, add-ons such as back treatments or party dress arms or fully body exfoliation and
body wraps.
You will get hands-on to give and receive along with learning the products and techniques:
Exclusive Body Mapping® technique
A system that provides a methodical approach to analysing your client’s body concerns while
dry body brushing. Body Mapping will ensure a customised approach to target skin concerns.
Whether its breakouts, fluid retention, toxic accumulation, circulation, dry skin and stress, the
client will receive the most accurate Thermal Body Therapy Treatment for their needs and
accurate home care prescription to help maintain results.
Body Therapy retail and professional products
Delve in to the ingredients that is used in the body retail and professional products and just how
easy they are to use to customise that ultimate body treatment and how to retail for that all over
body regimen.
Marketing your body treatments
Whether you are a skin treatment centre or a destination spa we will explore the flexible
approached to incorporating this line in to your treatment menu. From shorter Thermal Body
Treatments which include Mineral Salt Scrub and Body Packs which can be performed alone
or as “add-on” 15-20 minute service or the Deep Thermal Body Therapy wrap. This workshop
will provide you with a number of treatments you can offer. Plus learn how to recommend body
products to all of your treatment clients not just the body clientele.
duration: 1 day
hours: 9.30am-4.15pm
hands-on treatment – uniform required
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exfoliation
The Dermalogica Exfoliation Workshop
S
With an arsenal of professional and retail exfoliation options at your disposal, it’s critical to know
exactly which exfoliant is the perfect choice for your clients’ individual needs.
Theory session:
This workshop is designed to ensure you feel confident knowing the product benefits of each
of the retail Dermalogica exfoliation options. You will walk away understanding which exfoliant
is best suited for each of your clients to achieve maximum results. You’ll get active at the Skin
BarSM, giving you the skills to coach your client with a hands-on exfoliation mini coaching session.
Practical session:
It’s all hands-on. Our expert Training Specialist will walk you through how to use the 3 levels of
professional exfoliation, the bio activity scoring system and the various customisation options
you have in the treatment room to ensure your clients are experiencing an intensive multi-layered
exfoliation to rival those currently available in the market.
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Skin exfoliation system
MultiVitamin Power Exfoliant
Exfoliant Accelerators
Active Resurface 35 treatment
Body Microfoliant
duration: 1 day
theory and hands-on treatment - uniform required
14
BioSurface™ Peel
updated!
Expert Strength BioSurface™ Peel
Chemical peels are in high demand with consumers due to the visible improvements they make
on the skin, so it comes as no surprise that they are the fastest growing skin treatment service.
The downside? A crowded and confusing marketplace, a lack of professional training, unsafe
practices and consequently possible long term damage being inflicted on the skin. Dermalogica
steps in to answer the call, with the introduction of BioSurface™ Peel.
what is it?
BioSurface™ Peel is the first instalment of the Expert Strength line and a refreshingly new
concept formulated with the most progressive technology available that also minimises downtime
while still attaining exceptional results.
how it works
Our biologically advanced chemical peeling system works by synergistically layering critical
active ingredients for superior skin benefits and outcomes. Available only for professional use,
BioSurface™ Peel will safely and effectively resurface any skin type or condition, even sensitive
skin. The result? A boost to new client acquisition, retention and service revenue – it’s a musthave for all skin centres!
In this one-day theory and practical workshop, we’ll explore the latest information on skin
exfoliation, peel categories and depth, how Dermalogica’s new formulas go beyond the typical
peel experience and how to manage your clients’ expectations. In the afternoon session you will
get hands-on training with the BioSurfaceTM Peel protocol to develop your confidence
and technique.
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Dermalogica’s new cutting-edge peel formulations, how they work and how to use them
The importance of the 4 C’s: consultation, contraindications, client compliancy and peel
complications
How to effectively analyse, prepare and condition the skin pre and post peel with
Dermalogica
Practical hands-on experience with Dermalogica’s BioSurface™ Peel method of application,
biphasic layering technique, skin changes to observe, neutralisation and removal method
How to handle a sensitised treatment reaction wtih UltraCalming™
duration: 1 day
theory and hands-on treatment
*To attend the BioSurface Peel workshop you must have attended the Dermalogica Live certified workshops
prior to attending this workshop.
15
enhance
updated!
From Good to Great: Wildly Creative Treatments
Designed for the experienced Dermalogica Skin Therapist who wants to learn insider tips
and tricks from our master training specialists, you will learn how to mix, layer & integrate our
products in all sorts of new combinations, leaving with an abundance of new ideas to take your
treatments from good to great!
Did you know that there are over 15 different ways to use the Dermalogica cleansers?
Spice up your usual massage routine and watch your clients’ skin transform. Give your
treatments the lift they’ve been looking for!
duration: ½ day
theory and treatment – uniform required
Formulaworks: Understanding Dermalogica’s Powerful
Ingredients
Do you ever look at the label of a Dermalogica product and find yourself wondering what some
of the ingredients or symbols on the product packaging actually mean? In this informative,
condensed introduction to understanding Dermalogica formulations, we will address all of this
and more.
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Actives: OTC and Cosmeceuticals and how Dermalogica uses them
Expiration dates and the shelf life
How a product evolves
Formulation basics
Confidence in answering clients ingredient questions
duration: half day
hours: 9.30am - 12.30pm | 1.15pm - 4.15pm
theory
16
touch therapy
Touch Therapy
While no-one knows skin better than a Dermalogica Skin Therapist, only your clients know how
they feel. The ultimate skin treatment will combine the Skin Therapist’s expertise with the client’s
personal preferences for massage or targeted skin procedures. Expand your treatment offerings
by selecting from our range of focused techniques.
Touch Therapy: targeted neck and shoulder
Many people spend a majority of their day hunched over a computer or desk without paying
any attention to posture. Repetitive motions and weak posture can cause excessive stress
on ligaments, joint surfaces and on the muscles that are required to hold the head up. Over
time, the muscles will develop painful trigger points, become weak or tight, and lose flexibility.
This all affects postural alignment and leads to pain and headaches. These targeted massage
movements deeply relieve strained muscles in the neck and shoulders. Relief like you have never
felt before!
Reflex Point
Stress Relief Scalp
Ideal client types:
• Tired and sore feet
• Sluggish circulation
• High heel wearers
• De-stress and re-balance
Ideal client types:
• Stressed and tense clients
• Head ache and migraine suffers
• Neck tension
• To re-energise
Stress Relief Back
Pressure Point
Ideal client types:
• Back and neck tension
• De-stress and re-balance
• Poor posture
Ideal client types:
• Sensitive skins/Rosacea clients
• Acne, breakout skins
• Sinus suffers
• Male clients
• Teen clients
Touch Therapy: Age
Reversal Face
We will teach you key myofascial and
regeneration techniques that focus on
releasing tension in the specific muscles
involved in the ageing process that will also
help smooth and help diminish visible signs
of ageing.
Ideal client types:
• Concerns with ageing
• Dull and devitalised skin
• Bride/Mother of the bride
• Sun damaged skin
duration: half day
hours: 9.30am - 12.30pm |
1.15pm - 4.15pm
duration: half day
hours: 9.30am-12.30pm | 1.15pm-4.15pm
hands-on treatment – uniform required
17
skin expert
Skin expert workshops
Skin Expert:
The dermalogica
expert touch
This workshop will be the last in your
journey to becoming a Dermalogica Expert.
It’s now time for you to showcase your
accumulation of knowledge by bringing
it altogether allowing you to demonstrate
your expertise as the Dermalogica
professional by designing and performing
a results driven, client specific skin care
treatment. Step in to the treatment room
and reward your competency by achieving
Expert status.
*This workshop is available regionally when a
Dermalogica Training Specialist is in your region.
**Prerequisite-All experts must be attend prior .
Take your knowledge from the specialist tier to an advanced tier. Challenge yourself by extending
your knowledge not only of Dermalogica but in particular the advancements within our continually
evolving industry. Each workshop is designed around one of our highly active segmented lines,
advancing your theoretical information and practical and retail skill set.
Skin Expert: AGE Smart®
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Skin Expert: PowerBright TRx™
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Delve into the skin condition, hyperpigmentation through genetics, hormones, inflammation
and environmental factors
Problem solving client’s common hyperpigmented concerns
Skin Expert: mediBac® Clearing
•
•
•
duration: half day
hours: 9.30am-12.30pm | 1.15pm-4.15pm
practical workshop – uniform required
What are the Biochemical changes in ageing skin: Genetics, cell turnover
and dermal structure
Advice for your client’s biological ageing conditions and concerns
Regulate sebum production, Control hyperkeratosis, Clear infection and
reduce inflammation
Minimise or address scarring
Problem solving and adaptive regimen
Skin Expert: UltraCalming™
•
•
•
Understanding of the biology of sensitive skin: Barrier Function, Immunogenic Inflammation
and Neurogenic Inflammation
Sensitivity in relation to Eczema and Rosacea
Management of sensitised conditions
duration: ½ day
hours: 9.30am-12.30pm/1.15pm-4.15pm
18
microZone®
MicroZone® workshops
The customer of today has evolved and their treatment needs are continually changing, not
everyone has time to receive a 60+ minute skin treatment but they still want and expect results!
MicroZone® provides you a 20 minute treatment platform to problem solve your client’s skin
concerns. MicroZone® also provides the perfect opportunity to increase your retail sales. With 5
MicroZone® workshops to choose from you will have an array of treatments to offer your clients.
MicroZone Treatments: Winter Skin Moisture Boost
Winter is here and the majority of client’s skin can do with a ‘Moisture Boost’. Don’t let the winter
blues and heating dehydrate your client’s skin, join us for this workshop to learn an intensive
20 minute MicroZone treatment that is jammed pack fall of ingredients that helps nourish and
rehydrate the most dehydrated skins.
MicroZone Treatments: Soothe The Red
Do some of your clientele frequently travel and suffer from sensitivity, are prone to allergies,
irritation or just stressed out? This can show on their skin, especially around the eye area. In this
workshop, learn 2 treatment options to help combat these conditions, one to soothe the face
and the other, a calming eye relief treatment for those clients that just need to calm their skin.
MicroZone® is the most versatile of
treatments. It’s the perfect choice to
incorporate into any promotional event,
ideal for time-poor customers or those who
are budget-driven. It is also the perfect
treatment for men and teens. Offer this on
Saturdays and late nights to boost your
appointment time offerings. It’s also ideal to
use as a targeted treatment in between a
regular skin services.
duration: half day,
hours: 9.30am-12.30pm |
1.15pm-4.15pm
MicroZone® Treatments: Brighten Up Your Skin
Experience MicroZone treatments for the face and hands to combat one of the top skin
concerns, pigmentation! We’ll share all the brightening treatment options that you have at your
disposal including using paraffin for the hands. A great workshop to help promote the new
PowerBright TRx retail products and upsell the treatment to a course of professional treatments.
MicroZone® Treatments: Acne and Oily Skin
Get hands-on and tackle blackheads, spot relief and oil control in our latest MicroZone
workshops, and watch your clients’ skin clear in a flash! Featuring new product, Medibac
Breakout Control.
MicroZone® Treatments: Revitalise Ageing Skin
Firm, smooth and energise skin with this revitalising 20 minute treatment using a combination of
a unique blend of peptides, firming proteins and therapeutic vitamins designed to gently exfoliate,
rehydrate smooth lines and boost the skin’s appearance using the award-winning
AGE smart® products.
18
19
retail
Retail workshops
How to Make Your Clients Love You - For Therapists
Customer service can make or break your business faster than anything else. So, how do
you ensure that your clients will love you, remain loyal and recommend you? The answer
is through exceptional client service and communication that’s delivered every time, from
every staff member, every second of the day.
•
•
•
•
Discover what creates customer loyalty and how to become a customer’s
‘love mark’
Explore positive ways to communicate to your customer what they may not want
to hear (e.g. your cancellation policy)
Gain confidence in successfully dealing with customer complaints
Discuss how to effectively gather feedback and use it to improve your
customer’s experience
NEW! Merchandising to Maximise Sales
You have to make those first 10 impressionable seconds count, why? Because 83% of
one’s ‘impression’ is visual! Let’s face it, stock is the retailers biggest cost, so effective
merchandising has to influence a customer’s decision to want to buy. Offering fresh
product arrangements in appealing displays entices customers to not only to buy, but
also return.
Effective merchandising has a massive impact on your business;
•
•
•
•
•
It drives visitors to your store
It has a significant, positive impact on increasing sales
Maximises space management and improves your return on investment per m2
Builds customer loyalty
Gives your customers a memorable shopping experience
In this fun and highly interactive workshop you will learn the fundamentals of effective
merchandising using practical displays which are easy to implement and suitable for all
businesses. Build your confidence and your skill set to;
•
•
•
•
Merchandise your shelves allowing your clients to buy with confidence
Create effective hot spots
Create powerful window displays
Create last minute opportunities at point of sale
duration: half day
hours: 9.30am - 12.30pm | 1.15pm - 4.15pm
theory
20
retail
Retail workshops
Become a Master Retailer
Take your retailing skills to an advanced level and be a ‘stellar seller’ by discovering your
greatest potential as a prescriptive retailer! Find out the key probing questions to ask,
tackle objections head on and close that sale.
•
•
Create very happy customers by problem solving and educating on how to get the
most out of their Dermalogica regimen
Build your relationship with your customers and clients so they never buy skin
product from anywhere else!
duration: half day
hours: 9.30am - 12.30pm | 1.15pm - 4.15pm
theory
Strictly business workshops
When running a small business, you constantly need to work on improvements and growth. Get
expert advice and innovative business solutions through the Strictly Business series! The series
is divided into 3 hour modules that can be done in any order, based on your current business
needs. These workshops are delivered by our most senior, highly knowledgeable industry experts
who will coach and guide you through the key principles for business success.
business
Interpret your figures and set your goals
• Understand your business earning potential and how to set realistic goals
• Discuss staff commission options and stock control made easy
• Review and take home valuables
• Valuable Excel templates you can implement instantly
Leading and coaching a successful team
• Identify your strengths as a leader and manager
• Learn how to effectively coach your team to success
• Guidelines and role play on how to have those difficult conversations
Procedures for a perfect business
• Recruiting and inducting the perfect team
• Importance of procedure manuals to ensure consistency and a well oiled team
• Take home customisable templates so you can get started straight away
duration: half day
hours: 9.30am - 12.30pm | 1.15pm - 4.15pm
theory
21
education pathway
My Education Pathway
professional skin therapist
start-up
certified
workshops
specialist
product and
treatment series
additional
workshops
additional
business
workshops
skin expert
BioSurface Peel™
C dermalogica live - retail
date:
C dermalogica live - professional
date:
C dermalogica live - the professional skin treatment
date:
C dermalogica live - confident retailing
date:
date:
dermalogica for the non-skin therapist
date:
date:
S AGE smart®: investing in your future skin
date:
date:
S AGE smart® touch therapy age reversal massage
date:
(part one only)
S PowerBright TRx™: brighter skin without compromise
date:
date:
(part one only)
S mediBac clearing®: acne treatment and prevention
date:
date:
(part one only)
S UltraCalmingTM: serious relief for sensitised skin
date:
date:
(part one only)
S become a master retailer: reap the rewards of success
date:
date:
(part one only)
S the dermalogica exfoliation workshop
date:
date:
(part one only)
touch therapies - dermalogica reflex-point
date:
touch therapies – targeted neck and shoulder
date:
touch therapies - dermalogica stress relief back
date:
touch therapies - dermalogica scalp massage
date:
touch therapies - dermalogica pressure point
date:
thermal body therapies
date:
formulaworks: understanding dermalogica ingredients
date:
from good to great with dermalogica
date:
targeted treatments with technology
date:
skin: know it before you treat it
date:
clear startTM
date:
date:
Shave: man up your skin
date:
date:
Using dermalogica with today’s high tech machinery
date:
date:
MicroZone Treatments: Brighten Up Your Skin
date:
MicroZone Treatments: Revitalising Ageing Skin
date:
MicroZone Treatments: Acne and Oily Skin
date:
MicroZone treatment: Soothe The Red
date:
MicroZone treatment: Winter Skin Moisture Boost
date:
strictly business:
Interpret your figures and set your goals
date:
(manager only)
Leading and coaching a successful team
date:
(manager only)
Procedures for a perfect business
date:
(manager only)
how to make your clients love you! for therapists
date:
date:
merchandising to maximise sales
date:
date:
skin expert: AGE smart®
date:
skin expert: mediBac clearing®
date:
skin expert: UltraCalmingTM
date:
skin expert: PowerBright TRx™
date:
skin expert: The Dermalogica Expert Touch
date:
BioSurface Peel™
date:
expert:
22
retailer/non-therapist
date:
Key (for skin therapist only)
Tier 1: Certified
Complete all workshops in blue
Tier 2: Specialist
Complete all workshops in green + 1 additional workshops in grey
Tier 3: Expert
Complete all workshops in orange + 2 additional workshops in grey
SYDNEY red = sunday workshop | A = AM workshop | P = PM workshop
certified start-up workshops
specialist product and treatment workshops
additional workshops
additional business workshops
MAR
APR
MAY
JUN
dermalogica live - retail
9.30am-4.15pm
7
3
2
5
dermalogica live - professional
9.30am-4.15pm
8
4
3
6
dermalogica live - the professional skin treatment
9.30am-4.15pm
14
5,11
9
7,20
dermalogica live - confident retailing UPDATED!
9.30am-12.30pm
15
6,12
10
8,21
9.30am-4.15pm
14
26
30
20
AGE smart : investing in your future skin UPDATED!
9.15am-4.30pm
14
19
2, 23
22
AGE smart® touch therapy age reversal massage
1.15pm-4.15pm
15
12
10
8
PowerBright TRxTM: brighter skin without compromise
9.30am-4.15pm
2
11
9
19
mediBac clearing®: acne treatment and prevention
9.30am-4.15pm
22
26
3, 31
21
UltraCalmingTM: serious relief for sensitised skin
9.30am-4.15pm
1
4
2
6
become a master retailer: reap the rewards of success
9.30am-12.30pm
7
18
3
15
the dermalogica exfoliation workshop
9.30am-4.15pm
22
18
24
22
touch therapies - neck and shoulder
9.30am-12.30pm/1.15pm-4.15pm
2A
12A
4P
1P
touch therapies - dermalogica reflex point
9.30am-12.30pm/1.15pm-4.15pm
8P
9.30am-12.30pm/1.15pm-4.15pm
2P
9.30am-12.30pm/1.15pm-4.15pm
1P
1.15pm-4.15pm
9.30am-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
from good to great: wildly creative treatments UPDATED!
9.30am-4.15pm
15
18
23
19
using dermalogica with today’s high tech machinery
9.30am-4.15pm
21
27
10,16
15
SKIN: know it before you treat it
1.15pm-4.15pm
18
4
21
MicroZone Treatment: Brighten Up Your Skin
9.30am-12.30pm/1.15pm-4.15pm
MicroZone Treatment: Revitalise Ageing Skin
9.30am-12.30pm
MicroZone Treatment: Acne and Oily Skin
9.30am-12.30pm/1.15pm-4.15pm
MicroZone Treatment: Soothe The Red
1.15pm-4.15pm
MicroZone Treatment: Winter Skin Moisture Boost
9.30am-12.30pm/1.15pm-4.15pm
merchandising to maximise sales NEW!
1.15pm-4.15pm
®
16
16A
12P
4A
6
4
19
24
18P
8A
21
14
1A
18P
12
8P
4
8
10A
7
16
27A
7
1A
18A
27
15P
17
1
strictly business
interpret your figures and set your goals
9.30am-12.30pm/1.15pm-4.15pm
leading and coaching a successful team
9.30am-12.30pm
procedures for a perfect business
9.30am-12.30pm/1.15pm-4.15pm
16P
how to make your clients love you! for the therapists
9.30am-12.30pm/1.15pm-4.15pm
15P
9.30am-12.30pm
21
18
9.30am-12.30pm/1.15pm-4.15pm
8A
18P
16P
22A
skin expert: PowerBright TRxTM
9.30am-12.30pm/1.15pm-4.15pm
8P
11A
16A
22P
9.30am-12.30pm/1.15pm-4.15pm
21P
11P
3A
1P
9.30am-12.30pm
1
4
18
15
clear startTM
crazy for clear startTM
1.15pm-4.15pm
7
Shave
man up your skin
9.30am-12.30pm/1.15pm-4.15pm
BioSurface Peel™
BioSurface Peel™ UPDATED!
9.00am-5.00pm
NEW! IonActive
IonActive Power Treatments NEW!
9.30am-3.30pm
skin expert workshops
16A
7
17P
27
1
17A
17A
1
10
27P
21
21P
20
21A
30
20
7,8,14,15
23
BRISBANE red = sunday workshop | A = AM workshop | P = PM workshop
MAR
APR
5
9.30am-4.15pm
14
3
9
9.30am-4.15pm
15
4
10
6
9.30am-4.15pm
21
5,11
16
7,13
9.30am-12.30pm
22
6,12
17
8,14
9.30am-4.15pm
23
23
22
AGE smart®: investing in your future skin UPDATED!
9.15am-4.30pm
21
18
20
1.15pm-4.15pm
22
17
14
9.30am-4.15pm
1
4
10
15
9.30am-4.15pm
14
19
16
22
9.30am-4.15pm
8
26
31
23
9.30am-12.30pm
26
16
9.30am-4.15pm
18
31
1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
1.15pm-4.15pm
12
9.30am-4.15pm
20
9.30am-12.30pm
9.30am-4.15pm
9.30am-4.15pm
1.15pm-4.15pm
1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm
1.15pm-4.15pm
15
19
20P
16
4
8
3P
21A
16P
18P
3A
7P
30
21
3
2
27
5
22
9,17
14
10
3
26P
7A
11
20A
21P
4
13
11
strictly business
9.30am-12.30pm/1.15pm-4.15pm
13A
9.30am-12.30pm/1.15pm-4.15pm
13P
9.30am-12.30pm
9.30am-12.30pm/1.15pm-4.15pm
6P
9.30am-12.30pm/1.15pm-4.15pm
11A
9.30am-12.30pm/1.15pm-4.15pm
7A
9.30am-12.30pm/1.15pm-4.15pm
7P
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm
clear startTM
9.30am-12.30pm/1.15pm-4.15pm
Shave
man up your skin
9.30am-12.30pm/1.15pm-4.15pm
BioSurface Peel™
9.00am-5.00pm
NEW! IonActive
9.30am-3.30pm
24
JUN
MAY
13P
13A
11
10A
6P
3P
21A
3A
21P
11P
16
6A
18
18A
8
11P
13
1
12
8P
9
21
7,8,13
15,20
MELBOURNE red = sunday workshop | A = AM workshop | P = PM workshop
MAR
APR
MAY
JUN
5
9.30am-4.15pm
7
3
2
9.30am-4.15pm
8
4
3
6
9.30am-4.15pm
15
5,11
9,16
7,14
9.30am-12.30pm
16
6,12
10,17
8,15
9.30am-4.15pm
21
18
23
20
9.15am-4.30pm
21
19
18
20
1.15pm-4.15pm
16
12
10
8
9.30am-4.15pm
15
11
10
19
9.30am-4.15pm
8
18
24
22
9.30am-4.15pm
22
18
23
21
9.30am-12.30pm/1.15pm-4.15pm
16P
12A
11A
15P
9.30am-4.15pm
16
12
18
14
1.15pm-4.15pm
2
1.15pm-4.15pm
1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
1.15pm-4.15pm
9.30am-4.15pm
21
27
1.15pm-4.15pm
1
27
9.30am-4.15pm
23
19
25
9.30am-4.15pm
22
26
17
9.30am-12.30pm/1.15pm-4.15pm
1A
4P
9.30am-12.30pm
9.30-12.30pm / 1.15-4.15pm
9.30am-12.30pm
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
1.15pm-4.15pm
11
20
9
17P
1A
30
19
6
6
9
8
6
2A
11P
20
27P
7A
23P
24A
2
4
strictly business
9.30am-12.30pm/1.15pm-4.15pm
5A
9.30am-12.30pm/1.15pm-4.15pm
5P
9.30am-12.30pm
9.30am-12.30pm/1.15-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm
clear startTM
1.15pm-4.15pm
Shave
man up your skin
1.15pm-4.15pm
2
BioSurface Peel™
9.00am-5.00pm
9
NEW! IonActive
9.30am-3.30pm
1
24
2
21A
4
23A
4P
4A
7A
31P
2P
27
7P
1
21P
11
19A
31
2A
19P
16
22
20
7
10
6
2
5
7,20
25
PERTH red = sunday workshop | A = AM workshop | P = PM workshop
MAR
APR
MAY
JUN
9.30am-4.15pm
14
10
16
12
9.30am-4.15pm
15
11
17
13
9.30am-4.15pm
21
12,18
23
14
9.30am-12.30pm
22
13,19
24
15
9.30am-4.15pm
23
9.15am-4.30pm
22
1.15pm-4.15pm
9.30am-4.15pm
9.30am-4.15pm
9.30am-4.15pm
9.30am-12.30pm
16
9.30am-4.15pm
1
1.15pm-4.15pm
22
9.30am-12.30pm/1.15pm-4.15pm
8P
1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
1.15pm-4.15pm
9.30am-4.15pm
20
1.15pm-4.15pm
19
9
9.30am-4.15pm
11
19
9.30am-4.15pm
4
9.30am-12.30pm
6
9.30am-12.30pm
9.30am-12.30pm
1.15pm-4.15pm
9.30am-12.30pm/1.15pm-4.15pm
1.15pm-4.15pm
9
27
30
13
24
21
26
31
21
15
18
3
15
4
22
1
10
5
9
7
3
17A
6
7
16P
7A
17
8
16
4,31
8
16
3
13
16P
6A
9
9P
10
strictly business
9.30am-12.30pm/1.15pm-4.15pm
9.30am-12.30pm
9.30am-12.30pm/1.15pm-4.15pm
1.15pm-4.15pm
13
15
9.30am-12.30pm/1.15pm-4.15pm
5A
21P
9.30am-12.30pm/1.15pm-4.15pm
8P
9.30am-12.30pm/1.15pm-4.15pm
8A
9.30am-12.30pm/1.15pm-4.15pm
5P
9.30am-12.30pm
19
clear startTM
9.30am-12.30pm
shave
man up your skin
1.15pm-4.15pm
BioSurface Peel™
9.00am-5.00pm
NEW! IonActive
9.30am-3.30pm
26
9A
22P
10
9P
22A
2A
2P
9
21A
9
16
19
14
26
16
18
14
13,20
REGIONAL red = sunday workshop | A = AM workshop | P = PM workshop
ADELAIDE
MAR
APR
MAY
dermalogica live - regional day 1
9.30am-4.15pm
2
9.30am-4.15pm
3
9.30am-4.15pm
9.15am-4.15pm
PowerBright TRx : brighter skin without compromise
9.30am-4.15pm
9.30am-4.15pm
UltraCalming : serious relief for sensitised skin
9.30am-4.15pm
9.30am-12.30pm
5
TM
TM
7
JUN
4
7
8
4
8
9.30am-4.15pm
3
1.15pm-4.15pm
5
strictly business
9.30am-12.30pm
9
1.15pm-4.15pm
9
skin expert: mediBac clearing
9.30am-12.30pm
5
1.15pm-4.15pm
5
BioSurface Peel™
9.00am-5.00pm
NEW! IonActive
9.30am-3.30pm
9.30am-4.15pm
10
9.30am-4.15pm
11
9.30am-4.15pm
12
UltraCalmingTM: serious relief for sensitised skin (inc. demo)
9.30am-3.30pm
13
®
CANBERRA
6
6
MAR
HOBART
MAR
APR
APR
MAY
JUN
MAY
JUN
9.30am-4.15pm
29
BioSurface Peel™
9.00am-5.00pm
30
9.30am-12.30pm
31
1.15pm-4.15pm
31
PowerBright TRx : brighter skin without compromise
9.30am-4.15pm
9.30am-4.15pm
22
9.30am-4.15pm
23
9.30am-4.15pm
24
AGE smart®: Investing in your future skin (inc. demo)
9.30am-3.30pm
25
TM
WAGGA WAGGA
1
MAR
APR
MAY
JUN
27
Need to know
Certificates | Certificates are awarded to students upon successful completion of all aspects of
workshops. (No certificates will be awarded if a student misses 30 minutes or more of a workshop.)
Booking | Book online at education.dermalogica.com.au or call your local training centre. You
may be required to present your current qualification when enrolling on the day.
Uniform | For practical workshops please wear your uniform and be prepared to remove any makeup for workshops that include treatment techniques.
Dermalogica workshop registration and cancellation policy
In order to best accommodate all booking requests, we kindly ask that you read and follow this
important information:
•
All reservations are confirmed at time of booking.
•
Full details including date, time, uniform requirements and location maps, can be reviewed
online.
•
To adjust your bookings in any way, including cancellation, contact us as soon as possible.
If we receive less than 2 full working days notice of non-attendance, the system automatically will
charge a workshop cancellation fee:
Metropolitan: $30 per half day workshop; $60 per full day workshop.
Regional: $50 per half day workshop; $100 per full day workshop.
where to find us:
Brisbane Training Centre
Perth Training Centre
Quattro on Hope, 79 Hope Street
South Brisbane, QLD 4101
Ph: (07) 3255 3711
Level 1, 21 Adelaide Street
Fremantle, WA 6160
Ph: (08) 9335 8600
Melbourne Training Centre
Sydney Training Centre
210 York Street
South Melbourne, VIC 3205
Ph: (03) 9699 4938
111 Chandos Street
Crows Nest, NSW 2065
Ph: 1800 659 118
dermalogica.com.au
@DermalogicaAUS
education.dermalogica.com.au
#learnderm

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