2013 Racine Water Utility Annual Report
Transcription
2013 Racine Water Utility Annual Report
2013 Racine Water Utility Annual Report Board of Waterworks Commissioners Mayor John Dickert Alderman Ronald D. Hart Alderman James Morgenroth Thomas Bunker Kathleen DeMatthew John Engel Esther Helding Keith E. Haas – General Manager Michael L. Gitter – Chief of Operations Ken Scolaro – Administrative Manager Chad Regalia – Chief Engineer Michael J. Kosterman – Plant Superintendent Table of Contents Title Page Table of Contents ............................................................................................................................ 1-2 Letter of Transmittal ........................................................................................................................ 3 Mission Statement ........................................................................................................................... 4 Section 1 Racine Water Utility Personnel & Staffing .................................................................. 5 Racine Water Utility Organization ....................................................................... 6 2013 Racine Water Utility Personnel ................................................................... 7 2013 Personnel Summary ..................................................................................... 8 Section 2 Capital Improvement Projects ....................................................................................... 9 2013 Minor Capital Improvement Projects .......................................................... 10 2013 Major Capital Improvement Projects........................................................... 11-12 Section 3 Water Accounting & Efficiency Programs .................................................................... 13 Leak Detection...................................................................................................... 14-15 Large Meter Testing Program............................................................................... 15 Automated Meter Reading.................................................................................... 16 Summary .............................................................................................................. 16 Section 4 Utility Service Costs & Optimization ............................................................................ 17 2013 Residuals Management/Sanitary Services Summary................................... 18-21 2013 Electrical Services Summary ....................................................................... 22-23 2013 Natural Gas Services Summary ................................................................... 24-25 Section 5 Water Treatment Optimization Summary ..................................................................... 26 2013 Report on Filter Backwashing Optimization ............................................... 27 2013 Membrane Optimization Efforts .................................................................. 28-29 2013 Operations Cost Reduction Summary.......................................................... 30 Section 6 Water Production, Wholesale Customers, and Water Rates .......................................... 31 Water Production and Pumping Operations ......................................................... 32-34 Wholesale Customer Water Demand and Revenue .............................................. 35 Residential Trend in Water Consumption ............................................................ 35-36 Racine Water Utility Water Rates 1992-2013 ...................................................... 36 Section 7 Water Treatment Chemicals Information ...................................................................... 37 Water Treatment Chemical Costs & Usage .......................................................... 38 Recent Historical Water Treatment Chemical Use ............................................... 38-39 Section 8 Racine Water Utility Finished Water Quality................................................................ 40 Finished Water Quality Report ............................................................................. 41-46 Racine Waterworks Recent Historical Water Quality .......................................... 47-49 Section 9 Racine Water Utility Training and Safety ..................................................................... 50 Professional, Technical, & Safety Training .......................................................... 51-53 Reportable and Lost-Time Accidents ................................................................... 53 Section 10 Racine Water Utility Departments ............................................................................. 54 Operations Department ......................................................................................... 55-56 Maintenance Department ...................................................................................... 57-58 Meter Department ................................................................................................. 59-60 Construction Department ...................................................................................... 61 Engineering Department ....................................................................................... 62-65 [1] Appendices ...................................................................................................................................... 66 Racine Water Utility Historical Milestones ........................................................... 67-69 Racine Water Utility Flow Schematic ................................................................... 70 Racine Water Utility Pretreatment Flow Schematic ............................................. 71 Racine Water Utility Potable Flow Schematic ...................................................... 72 Service Area and Pressure Zones .......................................................................... 73 2013 Consumer Confidence Report ...................................................................... 74-75 [2] Letter of Transmittal To: Keith E. Haas, General Manager Racine Water & Wastewater Utilities Submitted herewith is a detailed annual report of the Waterworks Treatment Plant and Distribution System for the year 2013. Respectfully Submitted, Michael L. Gitter Chief of Operations Michael J. Kosterman Water Plant Superintendent Kenneth M. Scolaro Administrative Manager James Moss Operations Supervisor Chad Regalia Chief Engineer Richard King Maintenance Supervisor Amy Lesnjak Meter Supervisor Mark Carr Construction Supervisor Robert R. Gilbreath Technology Supervisor [3] Racine Water Utility MISSION STATEMENT Our Mission is to provide the public with safe, pure drinking water. The completion of this mission, while maintaining our tradition of costeffective operations, requires the bringing together of each employee’s individual work effort to form a team effort. To maximize individual effort and teamwork, we strive to develop a work environment that recognizes the value of individual differences, and fosters teamwork and productivity among the diverse and talented people who make up our organization. EXECUTIVE STAFF: Keith E. Haas, P.E. General Manager Michael L. Gitter, P.E. Chief of Operations Chad Regalia, P.E. Chief Engineer Kenneth Scolaro, C.P.A. Administrative Manager Michael J. Kosterman Water Plant Superintendent SUPERVISORY STAFF: James A. Moss Operations Supervisor Richard King Maintenance Supervisor Amy Lesnjak Meter Supervisor Mark Carr Construction Supervisor Robert Gilbreath Technology Supervisor [4] Section 1 Racine Water Utility Personnel & Staffing [5] Racine Water Utility Organization 2013 Board of Waterworks Commissioners Mayor John Dickert, Alderman Ron Hart, Alderman James Morgenroth, Thomas Bunker, Kathleen DeMatthew, John Engel, Esther Helding GENERAL MANAGER Keith Haas EXECUTIVE SECRETARY Nancy Sanders CHIEF OF OPERATIONS Michael Gitter TECHNOLOGY SUPERVISOR Robert Gilbreath CHIEF ENGINEER Chad Regalia CONSTRUCTION SUPERVISOR Mark Carr WATER PLANT SUPERINTENDENT Michael Kosterman ADMINISTRATIVE MANAGER Ken Scolaro OPERATIONS SUPERVISOR MAINTENANCE SUPERVISOR METER SUPERVISOR James Moss Richard King Amy Lesnjak CIVIL ENG. II Jeff Guttenberg ASST. ADMIN. MANAGER Susan Cryer LABORATORY STAFF Joan Pepin Amelia Salinas Crew Leaders Jerome Cannon Mark LaRue CLERICAL STAFF CONSTRUCTION STAFF ENGINEERING STAFF OPERATORS STAFF MAINTENANCE STAFF METER STAFF Jerome Cannon Eric Dahlke Steve Filip Anthony Johansen Jeff Larsen Mark LaRue Joe Sullivan John Ulcek Endel Williams Dirk Zimmer Jim Garbedian Mark Helmin-Clazmer Brent Nimz James Draper Dave Brack Howie Fors David Brueggeman Ty Chacon Tom Clemens Tim Otto Pedro Rodriquez Brad Schimian Mike Weisbrod Joe Cacciotti Pete Georgeson Rodney Harris Ken Morgensen Tory Prudhomme William Roszkowski Troy Schmidt Kevin Wanggaard Ed Trudrung Kim Navis Thomas Egresi Robert Kaplan David King Todd Kramer Dan Pociask Tammie Rach Joseph Ricchio Ken Sands Mike Wurster [6] Tracye Dyess Ariadna Martinez Kim Navis Terri Edmonston Diana Felix 2013 Racine Water Utility Personnel 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. Name Brueggeman, David Cacciotti, Joseph Cannon, Jerome Carr, Mark Chacon, Tyrone Clemons, Thomas Dahlke, Eric Draper, James Egresi, Thomas Filip, Steve Garbedian, Jim Georgeson, Peter Gilbreath, Robert Guttenberg, Jeff Harris, Rodney Helmin-Clazmer, Mark Johansen, Anthony Kaplan, Robert King, David King, Richard Kosterman, Michael Kramer, Todd Larsen, Jeffrey LaRue II, Mark Lesnjak, Amy Morgenson, Ken Moss, James Navis, Kim Nimz, Brent Otto, Timothy Pociask, Daniel Pepin, Joan Prudhomme, Troy Rach, Tammie Regalia, Chad Ricchio, Joseph Rodriquez, Pedro Roszkowski, William Salinas, Amelia Sands, Ken Schimian, Bradley Schmidt, Troy Sullivan, Joseph Trudrung, Edwin Ulcek, John Wanggaard, Kevin Weisbrod, Michael Williams, Endel Wurster, Michael Zimmer, Dirk Brack, Dave Fors, Howard Position Operator IV Mechanic I Construction V Construction Superintendent Operator I Operator IV Construction IV Engineering Aide II Meter II Construction I Engineering Tech I Mechanic I Technology Supervisor Engineer II Mechanic III Engineering Tech II Construction I Meter IV Meter V Maintenance Supervisor Water Plant Superintendent Meter I Construction II Construction III Meter Supervisor Mechanic III Operations Supervisor Clerk/Dispatcher Engineering Tech II Operator I Meter I Water Resource Chemist Mechanic III Meter I Chief Engineer Meter I Operator IV Electrician Laboratory Technologist Meter I Operator IV Mechanic III Construction II Mechanic III Construction III Mechanic III Operator IV Construction I Meter V Construction IV Construction Inspector Construction Inspector Longevity (Years) 23 16 12 14 10 16 6 6 12 16 24 25 14 7 26 22 1 24 23 28 26 11 7 9 24 12 26 16 17 17 <1 25 18 1 15 1 29 9 11 2 10 17 5 24 11 24 13 6 18 6 Part Time Part Time [7] WDNR Licenses Surface, Distribution None Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Distribution Distribution None Distribution None Surface, Distribution Surface, Distribution Surface, Distribution Distribution None Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Distribution Distribution Distribution Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution Distribution Distribution Surface, Distribution Distribution Surface, Distribution Surface, Distribution Surface, Distribution Distribution Surface, Distribution Surface, Distribution Distribution Surface, Distribution Surface, Distribution Surface, Distribution Surface, Distribution None Surface, Distribution Surface, Distribution 2013 Personnel Summary Currently, the RWU employees 50 full-time people at the Hubbard Street facilities, not counting administrative staff located at the City Hall Annex. As seen below, Table 1-1 breaks down the years of service distribution in the Utility’s workforce and attaches the percentage of that group to the total employment. Combining the last 2 columns, 30% of the Utilities workforce possesses 20 or more years of service. In 2014, 29 of 50 employees or 58% of the Utility’s workforce is or will be 50 years old or more. Throughout the country, concerns have been expressed regarding the aging workforce and the pending retirements of “baby-boomers”. That same concern applies to the Utility. Table 1-1 Years of Service Number of Employees % of Workforce <5 5-9 10-14 15-19 20-24 > 25 5 9 11 10 8 7 10% 18% 22% 20% 16% 14% During the past year, the Utility workforce stabilized relative to the previous year. The Racine Water Utility (RWU) incurred no retirements or personnel transferring to other departmental positions in 2013. In early 2013, the Utility filled the Meter I position, open from the previous year due to the personnel changes in 2012, by hiring one new individual, Daniel Pociask. January 1, 2013 marked a major change in union/management relationships. With the passage and execution of Acts 10 and 32, along with the expiration of the last ASCME Local 63 negotiated labor contract on December 31, 2012, a new era in labor/management interactions began. The State legislation now prohibits negotiating with representative employees for anything other than “base wages”. The Racine Water Commission approved and implemented the “Policy Manual for Racine Water Utility Employees” on December 18, 2012 to define specific work rules, policies, procedures; replacing articles as previously delineated in the expired Contract. This Policy Manual applies generally to all Water Utility personnel as all employees are now categorized as “at-will” employees. Additionally, work rules and policies instituted by the City of Racine continue to apply to all RWU employees, as they do to all City non-represented employees. [8] Section 2 Water Utility Capital Improvement Projects [9] 2013 Minor Capital Improvement Projects Service Building Boiler Doors and Windows The RWU replaced the 30+ year old boiler, a unit with limited life span, increasing maintenance costs, and a lower efficiency. New boiler unit reduces natural gas usage and provides better uniform heating. The Utility schedules replacement of aging infrastructure throughout its facilities. The door installations improve aesthetics, security, and insulation value. Budget: $40,000 Cost: $39,600 Budget: $5,000 Cost: $4,095 New Service Building Boiler Door at Service Building Front Entrance Service Building Roof Access Door _________________________________________________ LED Lighting ________________________________________________ Utility Vehicles The Utility continues to conduct staged replacement of lighting fixtures throughout the facilities, aiming to reduce electrical use for building lighting. Utility vehicles are replaced based on age, condition, and maintenance costs. The RWU is systematically replacing its older fleet with more fuel efficient vehicles to reduce overall fuel usage and costs. Budget: $20,000 Cost: $20,000 Service Building Offices Budget: $125,000 Cost: $103,422 Machine Shop Meter Shop Emergency Truck #8 Truck #1 ________________________________________________ Sedimentation Basin Decant Valve Automation Membrane Plant Permeate Vacuum System The new equipment replaces the original installed equipment, reducing electrical demand, lowering maintenance costs, and improving reliability. Vacuum system provides vacuum for all 7 permeate pumps to sustain filtering operations. Work continued in 2013 to automate outdoor valves used in treatment residuals management. Treatment basins 3, 4, and 5 are used to store accumulated solids collected from basins 1 and 2. Solids separate from the water. Weekly, the clarified water is decanted from the storage basins and recycled for re-treatment. The basin 3 decant valve was automated in 2013, enabling operators to open and close the valve from the control room, eliminating the need to manually open the valve. Budget: $10,000 Cost: $11,107 Budget: $13,000 Cost: $5,740 Vacuum Pump & Receiver Tank _________________________________________________ HVAC – Backwash Motor/VFD Room The new HVAC equipment replaces a single window unit air conditioner. The system maintains proper ambient temperatures in the Backwash Motor/VFD room to prevent damage to electrical components Electrician Installing Power & Control Wiring Budget: $13,000 Cost: $10,056 Rooftop HVAC Unit Automated Basin 3 Decant Valve [10] 2013 Major Capital Improvement Projects Backwash Pumps Variable Frequency Drive Upgrade The RWU installed the existing filter backwash variable frequency drive system (VFD) used to control the rate of flow for conventional backwashing in 1995. The equipment manufactured and supported by Rockwell Automation (Allen-Bradley) reached the end of its useful life cycle over 2 years ago. Parts were no longer available and technical support no longer exists. In 2013, contractors continued the VFD replacement project. The project, budgeted at $1.5 million, includes installing a 480v transformer and switchgear, 3 new backwash pump motors with 1 surface wash motor, 4 VFD drives, and the staged rehabilitation of the 3 backwash pumps and 1 surface wash pump. The project is scheduled to be finished in 2014. New Transformer and Switchgear Installation of Rehab Pump 4 New Medium Voltage VFDs New Pump Motor Completed Installation of Rehabbed Pump #3 Rebuilt Surface Wash Pump & New Motor 2013 Water Main Replacement Program Introduction Since 1986, the RWU conducts a yearly water main replacement program. Under the direction of the Utility Engineering Department, contractors perform water main replacements in coordination with local, county, and state pavement replacement and streetscape projects. In 2013, the Engineering Department oversaw some 11,375 feet (2.15 miles) of water main replacement at a total cost of approximately $1,877,000. For the 2013 projects, the RWU specified and installed PVC (plastic) water main for all the water main replacement projects within the RWU distribution system. Refer to the Engineering Department section of this report for more information regarding water main replacements and installations. W-13-1 Water Main Replacement - Phase 1 Locations: N Memorial Drive (Albert to St Patrick) Kewaunee Street (N Memorial to Carlisle) Cherry St (leads) Elm Street (leads) English Street (leads) Length & Size: 1,850’ of 8” PVC water main 19 New copper services (Lead replacements) Contractor: Earth X, LLC Estimated Cost: $285,000 Actual Cost: $235,000 __________________________________________________________________________________________________________ [11] W-13-2 Locations: Water Main Replacement - Phase 2 High Street (Green to Erie) Vista Drive (Spring Valley to Harrington) Graham Street (Carmel to Mohr) Dekoven Avenue (leads) Mitchell Street (leads) Length & Size: 1,525’ of 8” PVC water main 42 New copper services (Lead replacements) Contractor: AW Oakes and Sons, Inc. Estimated Cost: $330,000 Actual Cost: $372,000 __________________________________________________________________________________________________________ W-13-3 Locations: Water Main Replacement - Phase 3 Ruby Avenue (Shoreland to Dena) Jackson Street (LaSalle to Douglas) Grange Avenue (16th to 17th) West Lawn Avenue (Blue River to 21st) Russet Street (19th to 21st) 19th Street (Russet to Kentucky) Kearney Avenue (Bate to 21st) Lawndale Avenue (STH “32” to Sheridan) Kenilworth Avenue (STH “32” to Sheridan) Athaleen Avenue (STH “32” to Sheridan) Length & Size: 7,150’ of 8” PVC water main 850’ of 12” PVC water main 60 New copper services (Lead replacements) 150 Service reconnections Contractor: AW Oakes and Sons, Inc. Estimated Cost: $1,160,000 Actual Cost: $1,270,000 [12] Section 3 Water Accounting & Efficiency Programs [13] Leak Detection The Utility began its own in-house Leak Detection Program in the spring of 2011, with the purchase of a digital leak surveyor. This device is an acoustic amplifier, which allows the user to pick up the sound of even the slightest leak in the area. Dozens of leaks were found in 2011 with the leak surveyor, though actually pinpointing the exact location of each leak was labor intensive. It was decided that more advanced equipment was needed to make leak detections more efficient and precise. The Department took the next step in its leak detection efforts and purchased a digital Cracked pipe found via Leak Detection leak correlator in early 2012. A correlator listens and records the noises caused by leaks at several points in the system, and then calculates the exact locations of the leaks based of time differentials. Leak detection was performed intermittently throughout the year, as time permitted. Roughly 50% of the entire system has been checked for leaks since 2011. At this rate, the entire system should be completely checked in another 3 years, at which point the department will then start a second round of leak detections throughout the entire system. 49 leaks were found and repaired in 2013, which, if left untouched, would have accounted for lost water at a rate of approximately 90 million gallons per year. See the summaries below. Leak Type Count Potential Loss (GPY) Hydrant Leak 2 1,051,200 Inside Service 20 10,512,000 Joint Leak 1 525,600 Outside Service 17 13,140,000 Pipe Crack 9 63,072,000 [14] The map below shows the areas checked for leaks, to date. Through the first 3 years, the leak detection program theoretically reduced lost water at a rate of over 317 million gallons of water per year or approximately 868,000 gallons per day based on a totalized calculation. For 2013, the volume of leaking water detected and stopped equates to a retail cost of approximately $250,000 annually. Theoretically, this program reduced unaccounted water by 1.5% in 2013. Additionally, this proactive approach towards searching for and repairing leaks ultimately reduces costs to repair mains, hydrants, valves, and services. Allowing leaks to continue, worsens conditions and costs for labor, materials, and property restoration work. Large Meter Testing Program In 2013, the Meter Department continued its effort, time, and funding to test, repair, or replace large meters (meters > 3”). Underreporting large meters, because of the large water volumes, have a significant financial impact on both the Water and Wastewater Utilities. With new Public Service Commission regulations addressing ”unaccounted water”, there is now a greater emphasis to lower percentages of this water category for compliance purposes. Meter personnel tested, changed, and/or serviced 71 large meters in 2013, focusing on governmental and school sites. The RWU continued its program, first initiated in 2011, to photo-document large (3” and above) meters in the system as demonstrated in the pictures below. This record keeping will prove that on the date of inspection, the by-pass line was secured (chained, locked and tagged by Meter Dept. personnel) and the high and low meter side reads manually recorded. These recorded meter readings are necessary since for billing purposes, the Orion system only provides a summed read (high and low) total. Meter Testing Program Photo-documentation [15] Automated Meter Reading (AMR) The Wisconsin Public Service Commission (PSC) requires water utilities to replace each residential meter once every 20 years. Personnel continuously monitor, remove, and replace meters in the multitude of vacant/abandoned properties, in addition to scheduled meter replacements. The key problem of the old “Read-O-Matic” meter reading technology is the actual numerical difference between the inside (base) meter and the outside register. This difference results in under-reporting of water use and ultimately lost revenues for the RWU. For the 2013 meter replacement program, the Utility calculated differences between the actual meter and the outside recorder readings, which totaled approximately 37.04 million gallons (4,952,400 ft3) of unreported usage, equaling about $104,991 in potential lost revenue. This lost volume and revenue created by the inside/outside differences will be recouped in accordance with PSC policies and regulations from the customers. The RWU, several years ago, changed to automated meter reading (AMR) based on radio transmitters and receivers. Personnel using computers automatically communicate directly with the customer’s water meter. The AMR system eliminates this differential problem, increases meter reading accuracy, and makes meter reading less labor intensive. By the end of 2013, approximately 56% of the Utility’s nearly 34,000 meters now employ AMR. Reading Old-Style ROM Residential Meter with Radio Transmitter (Orion) Radio Meter Reading with Truck Mounted Computer Radio Meter Reading with Handheld Computer Summary In the production of potable water, some portion of water production never reaches the customers’ services because of pipe leaks or is inaccurately measured by the customers’ meters. This category of water not metered or lost is called unaccounted water. The PSC now requires water utilities to maintain their unaccounted water at less the 15% of their production. If water utilities cannot reduce below this level after a specified number of years, these utilities must implement programs to reduce their percentage of unaccounted water. The RWU’s unaccounted for water in the recent past had reached or surpassed the PSC threshold (Table 3-2). Recognizing the need for action, the RWU voluntarily implemented a leak detection program in 2011 and has made this program an on-going standard operating procedure. In the same time frame, the Meter Department re-emphasized its large meter testing program and invested more capital funds to purchase and install replacement meters, all in order to more accurately measure water consumption. In the 3 full years of these enhanced water accounting procedures, the leak detection program conservatively found and eliminated 317 million gallons of leaks in the distribution system. In the same time frame, the meter replacement program found 99 million gallons of under-metered water. For 2013, the RWU’s unaccounted for water amounted rose slightly to 11.2% of treatment plant water production, but still well below the 15% threshold. The implementation of the leak detection program over the last 3 years, the increased large meter testing, and replacement and conversion of residential meters to AMR, continues to prove very successful and worthwhile. Table 3-2 Year % Unaccounted for Water 2007 2008 2009 2010 2011 2012 2013 12.6 12.5 17.4 13.7 16.2 9.5 11.2 [16] Section 4 Utility Service Reports Costs & Optimization Residuals Management (Sanitary) Electric Natural Gas [17] 2013 Residual Management/Sanitary Services Summary Introduction Beginning in 2008, the RWU implemented significant operational changes to reduce the Hubbard Street facilities’ discharge to the sanitary sewer system, thus dramatically reducing costs. The 3 major changes made were: recycling of laboratory sampling waters to the head of the plant (reducing pump station sanitary discharge), on-site dewatering and landfilling of water treatment solids, and recycling of filter backwash to the incoming raw water (eliminated discharge to sanitary system). Sanitary Pump Discharge Reduction Formerly, the lab sampling faucets ran continuously with the discharge running to the sanitary sewer system. With the completion of the laboratory remodeling, the sample water discharge is routed to the retention basin with sidestream sampling to the sample taps themselves. This configuration guarantees fresh samples for testing and eliminates significant amounts of water to the sanitary sewer, thus saving the RWU significant sanitary charges. As seen from Graph 4-1, water to the sanitary sewer system in 2013 decreased from 2009 by nearly 13 million gallons. Monetary savings from this modification are included in the total wastewater services cost reduction. Graph 4-1 Treatment Basins Solids Removal This year (2013) marked the sixth year the RWU eliminated or curtailed treatment solids residual disposal via the wastewater system and, instead, employed contractual services for its annual solids dewatering program. For the first time in five years, the Utility experienced a decrease in the amount of solids sent for landfilling and an overall decrease in total amount of solids produced from the course of water treatment. The decrease in solids production can be attributed to the reduced volume of water processed in potable water production for 2013. Graph 4-2 shows the estimated residual treatment solids generated by pretreatment of lake water and stored in the sedimentation basins. The contractual price for this service totaled $148,751 for 2013. If the Utility had not conducted onsite dewatering and, instead, sent this waste down to the Wastewater Utility, the cost would have been roughly $223,250, thus saving the RWU approximately $74,499 in wastewater charges just for annual basin cleaning. Of note for 2013, 807 less tons of solids were landfilled this year compared to 2012, and the actual contractual cost decreased by $50,697 from 2012 to 2013. This cost savings included the one-time cost of $18,449 for clean-out and landfilling of the solids removed from the backwash water cistern. [18] Graph 4-2 2013 Wastewater Service Costs The overall 2013 residuals management cost increased by $53,056 from 2012 as seen in Graph 4-3. The Racine Wastewater Utility sanitary service charges portion increased to $140,258 from $76,691 in 2012. The 2013 O&M budget figure for residuals management was set at $285,000, while the actual expenditure was $347,644. The RWU came in $62,644 over budget for 2013. Three reasons explain the increase wastewater costs for 2013. First, a faulty hour meter on the main sanitary lift station was replaced, increasing the totalized annual flow up by 5 million gallons ($20,000). Second, as seen in graph 4-2, a larger mass of solids (177 tons) was transferred to the sanitary sewer system instead of being pressed and landfilled. This increased mass of solids transfer resulted from the staff drawing down each individual basin and pumping directly to the sanitary sewer instead of diverting the discharge to basin 3. RWU staff, using this method, attempted to reduce the risk of possible taste and odor carry-over into the process waters. Third, contractors removed and disposed of the accumulated solids the backwash water cistern. The cistern cleaning was attempted for the first time in over 25 years. Graph 4-3 Historical Perspective Looking at the annual wastewater service cost from a long-term perspective (Graph 4-4), the current (2009-2013) dollar outlays are roughly on par to what the Utility paid in 1994. In 1994, the RWU experienced 2 “boil water notices”. The aftermath of these incidents and resulting plant audits by regulators and consultants led to the discontinuation of backwash recycling, and instead, diverting backwash water to the sanitary sewer system. As seen in Graph 4-4, this resulted in immediate and steep increases in wastewater charges. Over the years, as sanitary [19] treatment fees increased, so did the service cost to the RWU. Off course, just raw dollars do not tell the whole story. Graph 4-5 illustrates the cost of wastewater services as a percentage of the total annual operational and maintenance expenses. With the re-implemented practice of backwash recycling and the onsite dewatering of treatment sediments since 2008, the Utility reduced the percentage of wastewater service cost back to levels experienced from the late 1970s through the 1980s, and into the early 1990s before the treatment upsets of 1994. As background to understand treatment residual (wastewater services) practices, see below. 1926 - 1977: 1977 - 1994: 1994 - 2008: 2008 - Present: All backwash water and accumulated treatment solids flushed back directly to Lake Michigan. All backwash water recycled to head of plant. Treatment solids pumped to wastewater. All backwash water and treatment solids pumped to wastewater. All backwash water recycled to head of plant. Treatment solids dewatered onsite and hauled offsite for landfilling. Graph 4-4 Graph 4-5 Effects to Wastewater Graph 4-6 illustrates the financial affect to the Racine Wastewater Utility, due to the cost reduction efforts at the RWU. Revenues from Water Utility operations for the Wastewater Utility peaked at over $1 million in 2007. In four years, revenues dropped to just under $45,000 in 2011, but increased significantly back to over $180,000 in 2013. [20] Graph 4-6 As seen in Table 4-1, the RWU achieved substantial reduction in wastewater service costs due to the operational changes described above. When one uses the more conservative 3-year average, the Utility still decreased wastewater service costs by about $621,619 for 2013. As described earlier, 3 operational changes implemented since 2008 account for the majority of monetary savings. 1. 2008: 2. 2008: 3. 2010: The RWU ceased pumping backwash water to wastewater and began recycling the backwash water. The RWU ceased sending treatment basin solids to wastewater, dewatered the solids and disposed of these solids in a landfill. In December, the RWU plumbed its laboratory sample lines to the retention basin and eliminated this constant flow (10 - 15 million gallons per year) to wastewater. These achieved savings continue into the future and may be enhanced as the Utility staff improve dewatering practices and possibly lower other sanitary discharge volumes. 2007 Wastewater Service Charge 3-Year Average (05-07) Wastewater Service Charge $1,090,734 $969,273 Table 4-1 2013 Wastewater Service Charge 2013 Wastewater Service Savings 2013 Wastewater Equivalent Charge for Residuals (solids, BOD, PO4, etc) $743,090 $223,245 $621,629 On-site Solids Dewater Savings $74,499 $347,644 Using 2007 Value Using 3Year Average Value [21] 2013 Electrical Service Summary Discussion Electricity remains an essential element for water treatment and conveyance. Potable water production, on any scale, is impossible without it. Electrical usage represents one of the largest costs in a water utility budget. Over the last several years, the RWU incorporated a number of measures to reduce operational electrical demand and procured special contracts with WE Energies to conserve on electrical usage and control costs. In 2013, the Utility continued existing programs and operational practices to save costs and efficiencies. With the expansion of treatment practices and buildings at the Hubbard Street campus (2003-2005), the construction of two additional booster pump stations (2004 & 2006), and the acquisition of the Sturtevant Water Utility in 2007, electrical use and costs rose in those years. In 2013, WE Energies implemented the Public Service Commission approved rate hike, raising electrical costs for the RWU, while the Utility experienced a decrease in energy consumption in 2013 compared to 2012. In 2013, the RWU used approximately 8.277 million kilowatts to treat and supply water to the distribution system. Electrical costs for the treatment plant and the distribution system totaled $783,282 while the Utility budgeted $850,000 for electricity in 2013. Compared to 2012, the RWU saw a usage decrease of 772,000 kW and an overall cost decrease of $36,497. These decreases can be attributed to lower production and lowered water demand in 2013. In order to compare the efficiency of operations with regard to electrical use, the amount (kW) of electricity used in a time period is divided by the total amount of water produced and pumped out of the treatment plant. The resulting kW/MG value can then be compared from month to month and year to year. In 2013, the Utility averaged 1,369 kW/MG. Graph 4-7 illustrates the annual kW/MG since 1990. In 2013, the kW/MG value increased slightly from previous years due to decreased volume of water flowing through the plant. The significant increase in 2006 resulted from the startup and fulltime operation of the membrane plant. Graph 4-7 [22] RWU Electrical Energy Efficiency Programs Electrical use and costs comprise a significant portion of the Utility's operating budget. The RWU staff, over the years, implemented a number of cost-saving programs and operational procedures all in an effort to reduce electrical usage and contain energy costs. Four programs listed below summarize the cost-saving measures. I. Time of Day Electrical Use Graph 4-8 The RWU receives lower electrical rates for each kilowatt it uses during off-peak hours (10:00 PM - 10:00 AM weekdays) compared to on-peak hours (10:00 AM - 10:00 PM weekdays). The kilowatt charge for peak hours is $0.0735 compared to $0.0503 for off-peak hours. The RWU performs more energy demanding operations, such as higher water production pumping, filter backwashing, etc. at night. This mode of operation, although not new for the Utility, was reemphasized in 2011. The higher the ratio of off-peak versus on-peak, the more savings the Utility realizes. As seen in the Graph 4-8, the RWU achieved substantial improvements in off-peak energy use raising the ratio from 1.70 to 1.94. This ratio increase equates to over $12,700 in annual savings. ________________________________________________________ Graph 4-9 II. Interruptible Contract (CPFN) The RWU contract for interruptible power with WE Energies provides for another major electrical cost savings. This agreement allows the commercial electrical supplier (WE Energies) to interrupt (cut-off) power to the RWU for a specified number of hours per day, and a certain number of hours per year. In return, this contract reduces the cost of kilowatts to the Utility both for on-peak and off-peak usage, along with the near halving of the monthly demand charge. Over the 8.5 years of this program, as seen in Graph 4-9, the Utility reduced electricity costs by over $1.1 million. ______________________________________________________ ________________________________________________________ III. LED Lighting The Utility embarked on a program to replace its incandescent, fluorescent, and metal-halide light fixtures with light emitting diodes (LED) systems. Each year the RWU appropriates $20,000 for purchase of LED lights and conducts staged light replacements. Capital payback in energy savings is estimated to be 3 to 4 years. LED lights use substantially less energy compared to all other types of lights and have a longer life-span. ___________________________________________ LED Light Fixture ________________________________________________________ IV. Equipment Out-of-Service The RWU completed numerous major capital projects over the last 2 decades. One result of these improvements was an expansion of treatment plant capacity. This “extra” capacity allows the Utility to shut down portions of different treatment processes for extended portions of the year (low water demand periods). The RWU routinely shuts down mixing equipment in 3 of its 5 treatment basins for 8 to 9 months each year. One-third of the filter beds are removed from service for 5 to 6 months of the year. Estimated electrical savings are in excess of 230,000 kilowatts or approximately $12,500 per year. [23] Basin 3 Motor/Mixer (1 of 3) Basin 4 or 5 Motor/Mixer (1 of 2) 2013 Natural Gas Summary Introduction Natural gas costs represent another significant portion of the RWU operation and maintenance budget. At the Utility, natural gas is used for running the boilers for building heat, heating water for domestic use, drying air used in three dehumidification systems in the treatment plant and membrane filtration building, natural gas heaters at remote sites, and laboratory uses. As the Utility grew in number of buildings, the use of natural gas increased. In 2013, the RWU budget contained a line item amount of $180,000 for natural gas. Actual 2013 costs totaled $117,504.77 for all the facilities at the Hubbard Street complex and all the remote sites (booster pump stations, elevated tank buildings, garage, etc.) as seen in Table 4-2. Table 4-2 Filter Plant & Pump Station Gas Transportation Costs Membrane Plant, Service Building, Generator Station & Remote Sites $61,154.94 $9,316.31 $47,033.52 Graph 4-10 shows the amount of therms used each month in 2013 and the monthly costs for the main building (filter plant and pump station). Significant reductions in gas usage annually begin in May and continue into October. As standard operating procedure, the Maintenance personnel turn off the boilers in the Treatment Plant and Service Building to conserve energy use since heating is usually not required during the late spring, summer, and early autumn. The Utility still uses natural gas in the warm months to operate dehumidification systems to produce dry air which keeps corrosion of pipes and equipment down to a minimum during the higher humidity months. The pattern of gas costs and usage seen in Graph 4-10 obviously repeats itself at all the other facilities using natural gas heat. Graph 4-10 Graph 4-11 shows the annual natural gas usage since 1998 for the treatment plant and pump station. Natural gas usage declined significantly after 2003. In 2004, the Utility installed new dehumidification equipment and initiated the standard operating procedure of decommissioning the boilers in the warm weather months. This accounts for most of the therm reduction seen in the last eight years. The natural gas consumption and cost increase for all facilities in 2013 from the previous year, resulted from the lower climatic temperatures. [24] Graph 4-11 In order to account for the affects on climate conditions on natural gas consumption when comparing one year to the next, the RWU now uses data supplied by WE Energies detailing the total number of heating degree days for each billing period since 1998. By dividing the yearly therms used by the total heating degree days (HDD), the Utility developed a comparative unit of measurement: therms/HDD. Graph 4-12 shows the annual therms per HDD from 1998-2013, and also plots the changes in efficiency the Utility achieved from one year to the next. Graph 4-12 illustrates 2004 and 2005 have the largest increases in efficiencies, due to the boilers being turned off during the warm weather months. In 2009, the Utility improved the efficiency of boiler operations another 7.3% due to the installation of the new gas burner with VFD controls and less use of the larger 300 horsepower boiler. In 2013, the efficiency slightly increased and the therms/HDD value decreased to 16.6, the second lowest value in the last 16 years. Graph 4-12 [25] Section 5 Water Treatment Optimization Summary [26] 2013 Filter Backwashing Optimization Introduction The RWU employs poly-aluminum chloride for water clarification treatment. Since the onset of this chemical treatment in February 2008, the RWU optimized operations in different facets to reduce costs. The chemical change allowed the Utility to increase conventional filter efficiency and obtain major operation benefits and significant cost reductions. This section details the results of filter operations. A. Length of Run (LOR) C. Backwash Volume Graph 5-1 shows the annual average LOR for the past 8 years. In 2013, the RWU achieved its highest filter length of run in its history, maintaining a stable, relatively high length of run compared to pre-2009 values. As the number of backwashes decrease, so does the overall volume of water used for backwashing. The volume of backwash water in 2013 was 71.568 million gallons (Graph 5-3). This represents a decrease of 75.91 million gallons (from 2007) or nearly 4.6 days of finished water production. Based on the current electrical and chemical costs, the RWU reduced operational costs by $8,947 in 2013, due to backwash decreases resulting from modified chemical treatment. All other fixed costs (personnel, building, etc.) are not reduced. Graph 5-1 Graph 5-3 B. Filter Backwash Number In 2013, the number of filter backwashes totaled 644, relatively the same as the 3 previous years and over a 50% reduction in backwash number from 2007 and before. The backwash trend-line basically follows the historical decline in water production with the past 5 years’ larger decrease due to the chemical coagulant change implemented in February 2008, as designated by the red arrow in Graph 52. D. Percent of Production Dividing total backwash volume by the total volume of water treated provides for the term backwash as percent of production. The lower the percent of production, the more efficient filtering operations are. Graph 5-4 shows the last 5 years have significantly lower values compared to pre2008 levels. This again corresponds to the change in chemical treatment. Graph 5-2 Graph 5-2 Graph 5-4 [27] 2013 Membrane Optimization Efforts Introduction The desire to improve membrane filter operations provided the impetus to change coagulant chemicals (ferric sulfate to poly-aluminum chloride) in 2008. The purpose was to reduce or eliminate iron carryover from the conventional treatment plant to the membrane plant, decreasing the fouling mechanism for the membrane fibers. Reducing fouling rates would theoretically reduce trans-membrane pressure, lower permeate pump speeds (= lower electricity use), and decrease the need to chemically clean the membrane fibers. This chemical change proved beneficial in treatment practices and cost reduction. It has been no different regarding membrane plant operations. After the change in coagulant was made, permeabilities increased, showing the reduction in fouling. Graph 5-4 presents permeability results as an average. The results become obvious as to the positive affect of poly-aluminum chloride on the reductions of fouling rates. Graph 5-4 With improvements in permeability (= lower trans-membrane pressure and lower fouling rates), the frequency for performing chemical clean-in-place (CIP) procedures also declined. As seen in Graph 5-5, the 2013 CIPs again totaled 29, the same as 2012. Looking at the actual CIP clean interval over the course of membrane operations, the chemical cleaning interval increased to 90 days (using the PACl coagulant) from 39 days (using the ferric sulfate coagulant). The RWU reduced its cost by $11,197 on membrane chemicals in 2013 from 2007 based on reduced chemical cleaning frequency and current chemical prices. Graph 5-5 [28] As mentioned previously, the coagulant change resulted in lower fouling rates and lower operating trans-membrane pressure. With a lowered operating pressure, the permeate pumps run at lower speeds, thus using less electricity. This electrical reduction and any other electrical savings in the operation of the membrane plant are captured in the lower kilowatts/million gallon calculations as delineated in the electrical service summary report (page 24). [29] 2013 Operational Cost Reduction Summary Table 5-1 Process Description Peak Year* Amount 2013 Amount Reduction From Peak Year Wastewater Service Charge Reduction $1,090,734 $347,644 $743,629 1,393 1,369 kW/MG Electrical Use & Reduction Average Kilowatts/Million Gallons Kilowatts X off-peak 66.7% X $0.05025 X 6,044,617 MG 24 $4,862 Kilowatts X on-peak 33.3% X $0.07353 X 6,044,617 MG $3,552 Backwashing Volume & Reduction Million Gallons of BW Water 147.478 71.568 75.910 Calculated Savings in Produced Water based Electrical Costs (1369kW x MG x $0.05025) $5,222 Chemical Costs ($353,197 x MG /6,044,617) $4,105 $12,500 $12,700 Equipment Out-of-Service Electrical Savings Time of Day Electric Usage Optimization WE Cp2M Contract Savings (Jan. 1 - Dec. 31, 2013) $104,674 Leak Detection Program 2013 Estimated Volume = 90 MG Calculated Savings in Produced Water based Electrical Costs (1369kW/MG x 90 MG x 66.7% x $0.05025) Electrical Costs (1369kW/MG x 90 MG x 33.3% x $0.07353) $4,130 $3,017 Chemical Costs ($353,197 x 90 MG /6,004,617) $5,259 12 (leaks on mains, valves, or hydrants) x $1,225 (repair cost savings) 17 (leaks on outside services) x $625 (repair cost savings) $14,700 $10,625 Plant Natural Gas Consumption & Reduction Membrane Plant Cleaning Optimization Reduced Chemical Cleans $122,828 $70,471 $52,357 228,579 119,030 109,549 59 29 2013 Total Amount of O&M Dollars Saved from Operational, Equipment, and Contractual Changes *Peak Year Wastewater Service Fee kW/MG Backwash Volume Natural Gas Dollars Natural Gas Therms 2007 2006 Average 2005-2007 2008 2000 [30] $11,197 $992,529 Section 6 Water Production, Wholesale Customers, Residential Use, & Water Rates [31] Water Production and Pumping Operations Table 6-1 below gives the 2013 monthly flow data for both the raw water and finished water pumping operations. Maximum production for the month, highest daily average, and highest minimum day occurred in August, and maximum day in September. Minimum production for the month occurred in February, while minimum day occurred in March. Lowest daily average and lowest maximum day occurred in January. Table 6-1 2013 Raw Water Data Monthly Total Daily Avg. MG MGD January 425,670 13731 February 399,413 14265 March 437,622 14117 April 433,449 14448 May 508,133 16391 June 573,022 19101 July 691,305 22300 August 724,772 23380 September 674,481 22483 October 510,353 16463 November 438,585 14620 December 443,330 14301 Raw Maximum Day: September 11, 2013 Raw Minimum Day: March 6, 2013 Daily Max. MGD 14905 16023 15606 18721 20312 22733 28419 28743 31857 20530 16660 15541 2013 Finished Water Data Daily Min. MGD 12865 12850 12368 12987 12846 15689 15792 19638 15671 12969 12802 12785 Monthly Total Daily Avg. MG MGD 413,127 13327 386,280 13796 422,653 13634 418,941 13965 488,691 15764 550,626 18354 667,473 21531 700,219 22588 652,724 21757 488,186 15748 422,888 14096 432,809 13962 Finished Maximum Day: Finished Minimum Day: Daily Max. Daily Min. MGD MGD 14582 12535 15291 12630 14811 12144 17962 12605 19100 12608 21808 15028 27263 15249 27513 19021 15303 30380 19973 12331 15511 12523 15104 12625 September 11, 2013 March 6, 2013 As seen in Graph 6-1, a general downward trend in water production continued in 2013. Graph 6-2 takes the flows presented in Graph 6-1 and shows the percentage change (+ or -) and the degree of the change from the previous year. Four years show a positive change and ten years show a negative change. Water production in 2013 decreased 9.53% from 2012. Some decline in production probably resulted from the Utility’s aggressive leak detection and repair program, but the majority of the decline resulted from all customers’ categories simply using less water. During the time span of 2000-2013, water production decreased 27.5%. Graph 6-1 Graph 6-2 [32] Table 6-2 breaks down the ten-year period of 2004-2013 on a monthly basis and provides an average for each month. The first 8 months in 2013 saw lower water production than 2012 and 2011 when new low water production records were set! In 2013, ten months set the low monthly production mark for the last 50 years! 2004 2005 2006 2007 2008 Table 6-2 2009 2010 2011 2012 2013 Jan 587,744 543,736 539,676 555,089 566,313 551,411 504,671 476,261 453,253 413,127 10 Year Average 519,128 Feb 580,362 494,267 490,727 523,076 539,549 515,741 460,857 439,120 409,628 386,280 483,961 Mar 614,994 549,045 553,447 586,822 576,270 576,307 509,688 479,969 436,927 422,653 530,612 Apr 614,963 565,690 561,819 572,671 567,054 565,943 475,633 457,498 430,282 418,941 523,049 May 649,124 611,215 638,523 677,394 667,706 623,690 571,405 522,277 524,526 488,691 597,455 Jun 723,912 829,478 749,164 764,160 717,012 677,429 608,241 620,708 730,259 550,626 697,099 Jul 839,963 942,291 837,782 864,942 821,529 795,689 702,885 817,659 918,193 667,473 820,841 Aug 843,526 915,970 867,167 809,261 901,428 733,704 743,622 809,917 800,385 700,219 812,520 Sep 783,501 806,129 713,434 743,967 723,147 707,003 582,266 687,267 612,173 652,724 701,161 Oct Nov Dec 664,659 572,366 558,414 668,855 568,995 543,961 642,178 588,165 548,999 690,112 597,691 563,405 651,225 551,030 512,911 586,497 523,105 519,221 550,367 456,714 466,332 552,277 461,512 452,802 511,918 430,083 413,661 488,186 422,888 432,809 600,627 517,255 501,252 Total 8,033,528 8,039,632 7,731,081 7,948,590 7,795,174 7,375,740 6,632,681 6,777,267 6,671,288 6,044,617 7,304,960 Yellow indicates highest month in 10-year period. Green indicates lowest month in 10-year period. Graphs 6-3 takes totalized raw and finished water flows from 1997 through 2013 and presents the data as daily average flow. Water production generally decreased over the last fifteen years. Again, the Utility distribution system grew and service connections increased, but water production declined, mostly due to lost industrial customers, and to an ever-increasing extent, the use of water conserving appliances, toilets, and shower heads. Average daily raw water and finished water production in 2013 decreased from the previous year, falling over 1.1 and 1.0 million gallons per day respectively from 2012. Normal higher summertime demands did not occur in 2013 until late in the season (September) due to higher precipitation from spring through early August. These conditions significantly reduced water usage for lawns and gardens. Graph 6-3 The previous graph indicates that not all water pumped from Lake Michigan goes into the distribution system. Part of the treated water is needed to run equipment and used for filter backwashing. Graph 6-4 exhibits the average daily volumes of water needed just for conventional filter backwashing. In 2013, the average daily backwash water increased slightly to 201,000 gallons/day. The coagulant change from ferric sulfate to poly-aluminum chloride resulted in increased length of filter runs and lowered the number of backwashes accounting for the significant reduced volumes compared to 2008 and before. [33] Graph 6-4 Table 6-3 presents the historical maximum and minimum day finished water flows to the distribution system since 1985. Recorded daily high flows for each year are highly dependent on weather conditions. In 1988, the RWU set its all-time daily maximum flow. That year, the area experienced extreme drought conditions. December 31, 2012 set the minimum day finished water production mark over the last 28 years. Table 6-3 Year 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Maximum Day & Flow Date M.G.D. 24-Jul 33.726 23-Jul 30.884 17-Jul 39.792 21-Jun 45.381 7-Jul 37.169 16-Aug 39.456 16-Jul 43.359 11-Jun 39.072 27-Aug 38.926 16-Jun 41.938 13-Jul 40.353 5-Sep 33.389 16-Jul 36.619 14-Jul 36.476 14-Jul 39.121 31-Aug 34.324 13-Jul 36.379 16-Jul 35.261 18-Aug 37.796 2-Aug 32.854 16-Jul 36.476 17-Jul 33.305 1-Aug 33.640 1-Aug 34.445 28-Jul 30.918 30-Aug 27.999 21-Jul 32.149 12-Jul 35.045 10-Sep 30.380 Year 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 [34] Minimum Day & Flow Date M.G.D. 1-Jan 13.606 26-Dec 13.411 26-Dec 13.719 1-Jan 14.642 1-Jan 15.086 25-Dec 15.604 29-Dec 15.506 1-Jan 14.436 26-Nov 15.931 25-Dec 14.097 25-Dec 16.565 29-Nov 13.964 25-Dec 13.455 26-Dec 16.051 26-Dec 15.293 1-Jan 14.545 25-Dec 15.104 28-Dec 15.607 26-Nov 14.375 25-Dec 13.438 1-Jan 12.847 23-Dec 12.897 25-Dec 14.576 19-Dec 12.831 28-Nov 12.533 20-Mar 12.405 31-Dec 12.470 31-Dec 11.132 10-Mar 12.144 Wholesale Customer Water Demand and Revenue Graph 6-5 shows the historical trends of totalized water usage by the wholesale customers. Total finished water production decreased significantly in 2013, as did water purchased by the Utility’s wholesale customers. The RWU wholesale customers currently are the Village of Caledonia and the Village of Wind Point which purchases water through the Village of Caledonia. Graph 6-5 As seen in Graph 6-6, the actual revenues to the RWU from the wholesale customers generally increased historically. This increasing trend is influenced most by rate increases. Graphs 6-5 and 6-6 show steep declines in 2007, resulting from the Village of Sturtevant changing from a wholesale to a retail customer. With the rate increase enacted in 2011 and an increase in sales of purchased water, wholesale revenues rose again until 2013. Last year the wholesale revenue declined by approximately $250,000, again the result of lower demands throughout 2013. Graph 6-6 Residential Trend in Water Consumption The RWU compiles many statistics for the Wisconsin Public Service Commission (PSC) on an annual basis. The Great Lakes Compact stresses and urges water efficiency and conservation in the State of Wisconsin to preserve the valuable resource of water that we have at our doorstep in Racine. The State has appointed a Water Conservation position to oversee and monitor water conservation efforts in Wisconsin. Environmental groups have intervened in water rate cases in a number of Wisconsin utilities to strongly encourage conservation efforts among residential customer classes. Incentives for water conservation have been to enact inclining block water rates to discourage more than the average use by residential customer classes. The City of Racine is a good example of trends in residential consumption considering that the community is fully developed and it is rare for new home starts. The information presented in Graph 6-7 indicates that water consumption in the residential class in Racine, Wisconsin dropped by 20.1% from 2002 to 2010, increased by 6.2% through 2012, and then dropped 10.2% in 2013. The overall trend decrease can be explained by many factors; an aging population where the number of individuals per household may have dropped, rate increases in recent years have caused residents to conserve in order to keep water bills at a tolerable level, installation of water saving toilets [35] and shower heads, reduction in lawn watering with increasing water rates and wetter periods of climate, economic downturn that may be increasing the number of vacant properties or empty dwellings. The bottom line is that, overall, the Utility has seen a declining trend in residential consumption. Graph 6-7 It would be onerous on residential ratepayers to further reduce their consumption by imposing inclining block rates to further provide a disincentive to use water on a local level. Lake Michigan serves as tremendous source water that has not deviated in level by more than a few feet in over 100 years of record. The resource is currently plentiful and Racine is not in the same situation as a community that might be using groundwater as a source of its water. Racine Water Utility Rates 1992 – 2013 Over the course of the past 22 years, the consumer’s cost of water rose from $0.61 to $2.12/100ccf. This parallels inflation over the same time period and reflects the true cost of water and improvements undertaken at the Utility to improve supply, treatment, and water quality. These trends follow state and national trends on increased water rates due to less consumption. Graph 6-8 shows the actual cost of water to a residential user based on 100 cubic feet (748 gallons) of water purchased and how many delivered gallons a customer receives per 1 cent. No water rate increases occurred since 2011. Graph 6-8 [36] Section 7 Water Treatment Chemicals Information [37] 2013 Water Treatment Chemical Costs & Usage Chemical costs comprise a significant portion of the annual operation and maintenance budget. The extent of water production, quality of source water, and market variables influence the annual costs for chemical treatment. Chart 7-1 shows the 2013 chemical costs per chemical. Less water was treated in 2013, bringing the total chemicals costs lower than 2012. The Utility uses six different chemicals for the direct production of water. For membrane cleaning and neutralization, four chemicals are used. Graph 7-1 depicts the steeper incline in chemical costs from 2006 through 2009. Some of this is due to the inclusion of the membrane cleaning chemicals, but most is attributed to the higher costs of chemicals. In 2013, the Utility spent $351,736 on treatment chemicals, $90,264 under the 2013 budgeted amount of $442,000. Chart 7-1 Graph 7-1 Recent Historical Water Treatment Chemical Use The RWU employs six chemicals to produce potable water to meet all Federal and State guidelines for water quality. Without chemical addition, micro-organisms may survive in, particles would pass through to, and taste and odors would exist in the finished product the Utility’s customers consume. The following figures summarize chemical usage since 2002. Four other bulk chemicals are purchased and used in the membrane plant to maintain production goals and for neutralization enabling discharge to the sanitary sewer system. . Graph 7-2 Chlorine Chlorine is a strong oxidizer used to disinfect the source water to produce water free of viruses, bacteria, and protozoa. Chlorine dosages remained relatively steady with the total pounds fed decreasing over time due to lowered water production. Total chlorine use decreased in 2013 due to lower water production. Chlorine treatment remains the single most important chemical process in use at RWU. Graph 7-3 Coagulant A coagulant clarifies the water by producing a small precipitate which settles to the bottom of a tank. Since 2000, the RWU employed either ferric sulfate or poly-aluminum chloride. Total pounds fed have essentially remained the same until 2012, with a significant decrease experienced due to less water processed and higher quality from Lake Michigan. [38] Graph 7-4 Potassium Permanganate Potassium permanganate, another strong oxidizer, serves numerous purposes at the RWU. The Utility first used this chemical in 1967 for taste and odor control. In 1995, chemical addition was moved to the intake cones for zebra (& quagga) mussel control. Permanganate gives the Utility an early warning of water quality changes in the Lake. The average dosage increased slightly in 2013. Graph 7-5 Cationic Polymer Cationic polymer (or coagulant aid polymer) enhances the clarification of the source water. This chemical contains positive charges along the length of the molecule which attract the negatively charged colloidal material found in Lake Michigan water. This chemical’s use has decreased historically due to better mixing, lowered water production, and optimization of pretreatment operations. Graph 7-6 Hydrofluorosilicic Acid (Fluoride) The RWU feeds fluoride to be incorporated into the tooth enamel and bone structure of children and adolescents. The feed rate was dropped in 2011 to maintain a fluoride dosage of 0.7 parts per million (optimum concentration to prevent dental caries). Total annual pounds fed vary with the amount of water produced. Lower water production equates to less chemical consumed. Graph 7-7 Blended Phosphates Since 1993, the RWU has fed a phosphate to the finished water to decrease corrosion of metal pipes in the distribution system and the customers plumbing. The main purpose is to lower lead and copper concentration in the customers’ “first draw” water. In 2004, the Utility exceeded the lead maximum contaminant level. Increases in amount of phosphate fed since 2004 are due to the Utility’s efforts to regain and maintain compliance with the Lead & Copper Rule. Membrane Chemicals Citric Acid: Used for acids cleans of membrane fibers to remove inorganic foulants. Sodium Hypochlorite: Used for chlorine cleans of membrane fibers to remove organic foulants. Sodium Hydroxide: Used to neutralize acidic cleaning solutions before discharge to sanitary sewers. Sodium Bisulfite: Used for quenching chlorinated cleaning solutions before discharge to sanitary sewers. [39] Section 8 Racine Water Utility Finished Water Quality [40] 2013 Racine Water Utility Finished Water Quality Report Introduction People using Lake Michigan as their source water are fortunate to have such a plentiful and high quality supply. A properly operated and maintained treatment plant produces drinking water which is completely safe and pleasing to drink. State and federal regulations require the RWU, and all water utilities, to monitor the treatment plant finished and distribution waters. This monitoring ensures the highest possible quality and protects the public's health. Many different parameters are tested at various frequencies. The attached water quality analysis lists all the chemical, microbiological, radiological, and physical tests performed, their results, and the maximum contaminant levels (MCL) allowed for each. Frequency of testing depends on each particular parameter and their chance of occurrence and historical levels found. Typically, MCLs have not been established for some parameters due to incomplete research, unknown occurrence data, or no known adverse effects. The Water Quality Analysis is divided into seven sections. The first five deal with the required monitoring parameters and the last two with general information. The Utility produces finished water meeting all state and federal regulations. Inorganic Chemicals The inorganic chemical section is subdivided into the primary, secondary, and unregulated chemicals. MCLs for the primary regulated chemicals are based on the possible adverse health effects. MCLs for the secondary regulated chemicals are based on the possible aesthetic influences on water quality. “Less than” signs before numerical results indicate the contaminant is absent or the concentration is below the analytical detection limit. Turbidity Turbidity is a measure of water clarity and a very important monitoring parameter. Strict internal standards are set. Turbidity measures the effectiveness of total treatment plant performance. Low turbidity indicates optimized chemical treatment and filtration. High turbidity is aesthetically unappealing and allows pathogens to possibly escape the disinfection process. Organic Chemicals Regulations established maximum contaminant levels for organic chemical based on their carcinogenic effects in laboratory animal studies, with the results extrapolated to human exposure. This section is subdivided into volatile organic chemicals (VOC), synthetic organic chemicals (SOC), and disinfection by-products (DBP). VOCs and SOCs found in the water result from pollution in the watershed. DBPs result from naturally occurring organics reacting with chlorine used for disinfection. “Less than” signs before numerical results indicate the contaminant is absent or the concentration is below the analytical detection limit. Radioactivity In general, Lake Michigan contains very low levels or no radioactive isotopes. There is either no risk or extremely little risk from radioactivity using surface water. Microbiological Parameters The most important process at any water treatment facility is disinfection. To ensure the water is pathogen free, bacteriological tests are run daily on plant process and distribution waters. Treatment techniques require specified minimum levels of treatment to remove or inactivate protozoa, bacteria, and viruses from the water. The last two sections are for general information and are self-explanatory. definitions footnoted in the text of the report. At the end of the report is a list of In summary, the RWU’s finished water is of excellent quality, meeting all state and federal limitations and regulations. [41] Racine Water Utility 2013 Finished Water Analyses (typical) Updated January 1, 2014 I. Inorganic Chemicals A. Primary Regulated Chemicals Parameter Antimony Arsenic Asbestos2 Barium Beryllium Cadmium Chromium Copper Cyanide Fluoride Lead Mercury Nickel Nitrite Nitrate-Nitrite Selenium Silver Thallium Results 0.19 0.92 <0.20 20 <0.13 <0.10 <0.6 <20 0.031 0.72 <3 <0.07 1.1 <0.05 0.42 <2.0 <0.26 <0.10 ug/l1 ug/l MFL ug/l ug/l ug/l ug/l ug/l ug/l mg/l3 ug/l ug/l ug/l mg/l mg/l ug/l ug/l ug/l Maximum Contaminant Level 6 ug/l 10 ug/l 7 million fibers per liter 2000 ug/l 4 ug/l 5 ug/l 100 ug/l 1300 ug/l 200 ug/l 4 mg/l 15 ug/l 2 ug/l 100 ug/l 10 mg/l 10 mg/l 50 ug/l 50 ug/l 2 ug/l Copper and Lead Sampled at Consumer’s Taps Copper, 90% Lead, 90% 0.29 7.5 mg/l ug/l 1.3 15 mg/l ug/l B. Secondary Regulated Chemicals Parameter Aluminum Chloride Chlorine, total Color Hydrogen sulfide Iron Manganese MBAS, foaming agent pH Sulfate Total Residue Zinc Results <0.025 19 1.09 <5 <0.01 <0.003 0.0018 <0.1 7.70 23 190 <5.0 mg/l mg/l mg/l C.U.4 mg/l mg/l mg/l mg/l mg/l mg/l ug/l Maximum Contaminant Level 0.05 - 0.2 mg/l 250 mg/l 4 mg/l 15 C.U. not detectable 0.3 mg/l 0.05 mg/l 0.5 mg/l <6.5, > 8.5 250 mg/l 500 mg/l 5000 ug/l C. Unregulated Chemicals Parameter Alkalinity Boron Calcium Hardness Hexavalent Chromium Magnesium Molybdenum Phosphate, ortho Potassium Silica Results 104 59 34 140 0.22 12 0.84 0.69 1.6 1.9 mg/l ug/l mg/l mg/l ug/l mg/l ug/l mg/l mg/l mg/l [42] Maximum Contaminant Level No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established Sodium Total Organic Carbon 12 1.5 mg/l mg/l No Level Established No Level Established II. Turbidity Yearly Peak Turbidity Average Daily Peak Turbidity 0.043 0.023 NTU NTU The regulation governing turbidity is a two-tiered rule: 1. Turbidity must never exceed 1.0 NTU leaving the treatment plant. 2. 95% of monthly samples must be below 0.3 NTU. If either of these limitations is exceeded, public notice is required and in the case of (1), a boil water notice is required. III. Organic Chemicals A. Volatile Organic Chemicals Parameter Vinyl Chloride Benzene Carbon Tetrachloride 1,2-dichloroethane Trichloroethylene 1,4-dichlorobenzene 1,1-dichloroethylene 1,1,1-trichloroethane cis-1,2-dichloroethylene trans-1,2 dichloroethylene dichloromethane 1,2-dichloropropane Ethylbenzene Chlorobenzene 1,2-dichlorobenzene Styrene 1,2,4-trichlorobenzene 1,1,2-trichloroethane Tetrachloroethylene Toluene xylenes Bromobenzene Bromomethane Chloroethane Chloromethane O-Chlorotoluene P-Chlorotoluene Dibromomethane 1,3-Dichlorobenzene 1,1-Dichloroethane 1,3-Dichloropropane 2,2-Dichloropropane 1,1-Dichloropropene 1,3-Dichloropropene Isopropyltoluene P 1,1,1,2-Tetrachloroethane 1,1,2,2-Tetrachloroethane 1,2,3-Trichloropropane Results <0.20 <0.16 <0.29 <0.16 <0.28 <0.37 <0.13 <0.23 <0.30 <0.30 <0.29 <0.32 <0.31 <0.32 <0.11 <0.14 <0.43 <0.16 <0.11 <0.26 <0.65 <0.25 <0.30 <1.6 <0.29 <0.19 <0.24 <0.37 <0.34 <0.23 <0.29 <0.31 <0.28 <0.47 <0.5 <0.34 <0.32 <0.36 ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l ug/l [43] Maximum Contaminant Level 2 ug/l 5 ug/l 5 ug/l 5 ug/l 5 ug/l 75 ug/l 7 ug/l 200 ug/l 70 ug/l 100 ug/l 5 ug/l 5 ug/l 700 ug/l 100 ug/l 600 ug/l 100 ug/l 70 ug/l 5 ug/l 5 ug/l 1000 ug/l 10000 ug/l No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established B. Synthetic Organic Chemicals Parameter Alachlor Aldicarb Aldicarb sulfoxide Aldicarb sulfone Atrazine Benzo(a)pyrene Carbofuran Chlordane Dalapon Di(2-ethylhexl)adipate Di(2-ethylhexyl)phthalate Dibromochloropropane Dinoseb Dioxin Diquat 2,4-D Endothall Endrin Ethylene dibromide Glyphosate Heptachlor Heptachlor epoxide Hexachlorobenzene Hexachlorocyclopentadiene Lindane Methoxychlor Oxamyl Picloram Polychlorinatedbiphenyls Pentachlorophenol Simazine Toxaphene 2,4,5-TP(Silvex) Aldrin Butachlor Carbaryl Chlordane alpha Chlordane gamma Dicamba Dieldrin Methomyl Metolachlor Metribuzin Propachlor Results <0.03 ug/l <0.35 ug/l <0.32 ug/l <0.34 ug/l <0.06 ug/l <0.02 ug/l <0.38 ug/l <0.03 ug/l <0.7 ug/l <0.6 ug/l <0.6 ug/l <0.1 ug/l <0.14 ug/l <5 x 10-9ug/l <0.32 ug/l <0.06 ug/l <0.5 ug/l <0.01 ug/l <0.01 ug/l <4.7 ug/l <0.02 ug/l <0.02 ug/l <0.04 ug/l <0.03 ug/l <0.02 ug/l <0.03 ug/l <0.32 ug/l <0.07 ug/l <0.1 ug/l <0.02 ug/l <0.07 ug/l <0.33 ug/l <0.16 ug/l <0.05 ug/l <0.03 ug/l <0.34 ug/l <0.1 ug/l <0.1 ug/l <0.23 ug/l <0.07 ug/l <0.36 ug/l <0.03 ug/l <0.07 ug/l <0.04 ug/l Maximum Contaminant Level 2 ug/l 3 ug/l 4 ug/l 2 ug/l 3 ug/l 0.2 ug/l 40 ug/l 2 ug/l 200 ug/l 400 ug/l 6 ug/l 0.2 ug/l 7 ug/l 3 x 10-8 ug/l 20 ug/l 70 ug/l 100 ug/l 2 ug/l 0.05 ug/l 700 ug/l 0.4 ug/l 0.2 ug/l 1 ug/l 50 ug/l 0.2 ug/l 40 ug/l 200 ug/l 500 ug/l 0.5 ug/l 1 ug/l 4 ug/l 3 ug/l 50 ug/l No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established No Level Established Results 13.0 9.9 5.2 0.44 28.5 Maximum Contaminant Level* ------------80 ug/l C. Disinfection By-products Parameter (THM) Chloroform Bromodichloromethane Chlorodibromomethane Bromoform Total ug/l ug/l ug/l ug/l ug/l [44] Parameter (HAA) Dibromoacetic Acid Dichloroacetic Acid Monobromoacetic Acid Monochloroacetic Acid Trichloroacetic Acid Total Results 1.5 8.2 0.3 0.7 5.0 15.7 Maximum Contaminant Level ---------------60 ug/l ug/l ug/l ug/l ug/l ug/l ug/l *No individual MCLs are established. All four THM concentrations summed must be below 80 parts per billion and for all five HAA concentrations must be below 60 parts per billion. IV. Radioactivity Parameters Parameter Gross Alpha Gross Beta Radium-226 Radium-228 Radon Uranium, Total Tritium Strontium-90 Results 1.0 +/- 0.5 2.2 +/- 0.9 0.13 +/-0.05 0.6 +/- 0.5 14 +/- 8 0.9 +/- 0.2 20 +/- 150 .0 +/- 0.3 pCi/L pCi/L pCi/L pCi/L pCi/L pCi/L pCi/L pCi/L Maximum Contaminant Level 15 pCi/L 50 pCi/L 5 pCi/L 5 pCi/L No Level Established No Level Established 20000 pCi/L 8.0 pCi/L V. Microbiological Parameters Parameter Coliform bacteria, total Coliform bacteria, fecal Heterotrophic bacteria Viruses* Giardia* Cryptosporidium* Results 0 per 100 milliliters 0 per 100 milliliters 0 - 10 per milliliter Treatment Technique Treatment Technique Maximum Contaminant Level 0 per 100 milliliters 0 per 100 milliliters 500 per milliliter Absent Absent No Level Established *Occurrence, treatability, and infectious dosage studies for Cryptosporidium are ongoing. Pending these results, maximum contaminant level and treatment techniques will be established. Currently, testing procedures for viruses, giardia, and cryptosporidium are unreliable and lengthy. In lieu of better analyses, regulations require water plants to meet certain treatability standards to insure the drinking water is free of these pathogens. The RWU meets these requirements. VI. Temperature 2013 Annual Average 2013 Annual Maximum 2013 Annual Minimum 46.3 F 69.4 F 32.8 F Water temperature is dependent on air temperature, amount of sunlight, and wind direction. [45] VII. Treatment Chemicals 7 Table 8-1 lists the chemicals used, their annual average dosages, and the purpose of their use in the production of potable drinking water. Chemical application quantities can vary according to source. Table 8-1 Chemical Name Dosage Rate in ppm8 Primary Use in Treatment Potassium Permanganate 0.18 Taste & Odor Control, Zebra Mussel Control Chlorine 2.07 Disinfection Poly Aluminum Chloride 8.04 Particle Removal (Clarification) Coagulant Aid Polymer 0.25 Clarification Aid Fluoride 0.56 Prevention of Dental Caries Polyphosphate 0.92 Definitions 1 ug/l stands for micrograms per liter or parts per billion. 2 Asbestos monitoring is now on a rotational schedule. 3 mg/l stands for milligrams per liter or parts per million. 4 C.U. stands for Color Units. 5 NTU stands for nephlometric turbidity units which is a measure of water clarity. 6 pCi/L stands for picco Curies per liter, a measure of radioactivity. 7 Chemical usage information is based on 2012 data. 8 ppm stands for parts per million. [46] Prevention of Piping Corrosion Racine Waterworks Recent Historical Water Quality Introduction All public water systems must meet minimum Federal and State quality requirements for producing potable water. The Utility tests for numerous parameters to gauge the water quality, the effectiveness of treatment, and to insure public health. The frequency of testing of these parameters depends on past occurrence and the importance to public health. Turbidity Turbidity measurement determines the degree of the water clarity. Turbidity’s importance is based on two standpoints. First, from an aesthetic standpoint, crystal clear water is more desirable and palatable to the consumer. Second, and more importantly, particles left in the water may provide hiding places for pathogens to escape disinfection. So, the goal of any water producer is to provide water with the lowest turbidity possible. Governmental maximum contaminant levels require the finished water discharged from the treatment plant to be less than 0.30 NTU 95% of the time and never to exceed 0.50 NTU. Graph 8-1 shows the historical peak finished water turbidity from 1997 through 2013. The slight finished water turbidity increases in 2008–2009 are due to the use of different turbidimeters measuring the plant discharge. The dramatic lowering of finished water turbidity after 2005 is due to the addition of membrane filtration to the treatment process. Graph 8-1 Membrane filtration begins in 2006 Disinfection Disinfection of water remains the most important treatment process of any water supplier and is probably the most important practice undertaken by society to protect public health. In underdeveloped regions of the world, waterborne disease remains the number one killer of humans, even today. Graph 8-2 displays the historical free chlorine residual in the finished water leaving the treatment plant. For many years, the RWU set free chlorine residual goal at 1.0 parts per million. As seen in Graph 8-2, for most years, the Utility successfully maintained the 1.0 ppm goal. In 1997-1998, and again in 2004, the average finished water chlorine residual was significantly higher. In these years, RWU staff operated with higher chlorine residual to meet disinfection regulations. In 1997 and 1998, the Utility constructed baffle walls in the east reservoir in order to bring the Utility in compliance with the Surface Water Treatment Rule to provide the proper contact time for disinfection. With the east reservoir out of service and new piping between the filter plant and high lift pump station under construction, the plant needed a higher disinfection level to maintain the proper CT value due to the decreased contact time. In 2004, the Utility again ran with a higher residual goal for a couple of months because of the removal of the east reservoir from service for construction of pipeline to tie in the membrane filtration plant into the water treatment scheme. From 2005-2011, the RWU again returned to the 1.0 ppm goal. The slightly higher chlorine residuals in 2012 resulted from a planned higher target level during the warmer months of the year to maintain proper amounts of chlorine in the distribution system. [47] Graph 8-2 Water Stability Alkalinity and pH measurement of the drinking water tell much about the effects of water treatment on the source water and the corrosiveness of the water on plumbing and fixtures. Generally, higher pH and alkalinity make the water less corrosive to metal piping. As seen in Graph 8-3, from 1997 through 2007, the pH of the finished water sat around 7.4 standard units. In 2008, the average finished pH increased to 7.65 and has stabilized at approximately 7.70 through 2013. Finished alkalinity (Graph 8-4) from 1997 through 2005 decreased and stabilized through 2007. After 2007, the alkalinity concentration (parts per million) increased to 107 (2008), and 106 (2009-2011). The decrease in alkalinity seen in 2012 and 2013 mirrored the lower raw water alkalinities. Both the pH and alkalinity increase were caused by the switch to poly-aluminum chloride as the Utility’s coagulant. This chemical, when dosed to the source water, lowers the pH less and depletes the alkalinity less than the iron salt coagulants the RWU previously used prior to 2008. This significant improvement in water quality makes the water less corrosive and provides a better foundation for building a protective film on pipe interiors. Graph 8-3 Graph 8-4 Corrosion Control The Lead and Copper Rule promulgated in 1986 required water purveyors serving over 50,000 people to conduct corrosion control treatment. In 1993, the RWU began feeding ortho-poly phosphate blend to the finished water as it left the treatment plant for corrosion control. Ortho-phosphate, over time, creates a thin protective barrier on the inside of water pipes. This barrier ideally prevents direct contact between the water and the metal pipe. Thus, the metal atoms cannot dissolve into the customer’s water. Graph 8-5 shows the ortho-phosphate concentration in the finished water since 1997. From 1997 through 2005, the Utility maintained an ortho-phosphate concentration of 0.25 ppm. In 2004, the Utility exceeded the maximum contaminant level for lead. In 2006, the Utility changed chemical suppliers and the blend of phosphate. For 2006-2007, the ortho-phosphate residual target became 0.40 ppm. Beginning in late January 2009, the RWU increased ortho-phosphate concentrations in the drinking water to a target of 0.70 parts per million (ppm) as it strives to lower corrosion rates and reduce lead and copper concentrations in the consumer’s water. [48] Graph 8-5 Fluoridation Fluoridation, practiced by the RWU since 1950, helps protect the population from dental caries (cavities). When the fluoride level in drinking water is maintained at a concentration of 1.0 to 1.1 ppm, cavities are reduced approximately 67% as shown by numerous epidemiological studies. Fluoridation, although not required under Wisconsin State Statutes, is recommended by the American Water Works Association, the American Dental Association, American Medical Association, and other public health agencies as a practical and economical way to improve public health. In early 2011, the Center of Disease Control and Department of Health and Social Services recommended a lower optimum dose for drinking water fluoride to be 0.70 ppm. Although not mandated, the RWU voluntarily complied with this new guideline. Beginning in 2013, the optimum fluoride concentration for drinking water of 0.70 ppm became mandatory by governmental regulations. Graph 8-6 shows the Utility’s historical success at maintaining the fluoride residual at optimum levels. Graph 8-6 [49] Section 9 Racine Water Utility Training & Safety Programs [50] Professional, Technical, and Safety Training In today’s highly technological, regulated, and legally influenced environment, continuing education and training remains an extremely important component for conducting business. All employees of the RWU participate in numerous mandatory safety training programs and diversity seminars. Supervisors are strongly encouraged to participate in City-sponsored supervisory training to improve their management skills and extend their knowledge of labor laws. Forty-two RWU employees possess either or both of the Wisconsin Department of Natural Resources (WDNR) Surface Water and Distribution Operators licenses. Possessing a WDNR certified operator’s license requires 18 hours of continuing education credits every 3 years. Supervisory and Administrative Sessions The Cities, Villages, and Municipal Insurance Corporation (CVMIC), one of the City of Racine’s insurance carriers, provides numerous types of safety and administrative training seminars at no cost to their clients. The RWU utilized many of these training opportunities in 2013. Table 9-1 summarizes the administrative training from CVMIC received by Utility personnel this past year. Training Description Excavation/Competent Person Coaching Employees Confined Space for New Employees New Supervisor Orientation Employment Law Interviewing Hiring Key Elements of Safety/Health in the Workplace Employee Development Options for the Future Discipline/Wrongful Termination D.O.T. Compliance Drug and Alcohol (CDL) Harassment and Sexual Harassment Table 9-1 No. of Employees Attending 3 1 2 1 1 1 1 1 1 1 1 7 30 Session Training Hours 7 16 8 8 16 8 8 6.5 6.5 8 16 1.5 1.5 Total RWU Training Hours 21 16 16 8 16 8 8 6.5 6.5 8 16 10.5 45 Technical & Professional Sessions Professional and technical training comprises another large portion of continuing education time. Maintaining staff certification with the WDNR, keeping abreast of evolving technology, and knowledge of new State and Federal regulations remain an essential part of Utility Staff’s training regimen. The RWU uses professional organization such as the American Water Works Association, Wisconsin Water Association, the West Shore Water Producers Association, etc., and vocational schools’ resources in meeting the continuing education requirements. Most sessions presented by these organizations are fee based and the Utility budgets money each year for attendance to these seminars. Utility suppliers (chemical and equipment) provide another source of education. Alexander Chemical provides annual training to Utility operators and maintenance staff dealing with the technical and safety aspects for correct chlorine gas application. Equipment suppliers periodically provide training on pumps, electrical switchgear, etc. Fortunately, these valuable resources most often come at no cost to the RWU. Table 9-2 summarizes the professional and technical training taken in 2013. Training Description AWWA Webinar - Leak Detection Webinar – Operating Meter Reading WWA Operations Seminar WSWPA Spring Meeting WWA Water Regulatory Affairs WWA State Conference AWWA National Conference WSWPA Fall Meeting WWA CLEAR Spring Session WWA Emerging Issues Alexander Chlorine Handling Table 9-2 No. of Employees Attending 11 12 2 2 2 2 1 1 5 1 8 [51] Session Training Hours 1.5 1.5 5 3 5 16,11 18 3 3 5.5 4 Total RWU Training Hours 16.5 18 10 6 10 27 18 3 15 5.5 32 Training Description Diggers Hotline Seminar Backflow Recertification MPTC Surface Water MPTC Distribution WWA Customer Service WRWA Cross Connection WRWA Backflow Recertification AWWA Webinar Hypo Generation Nelson Electric Power Quality Allen Bradley VFD Johnson Controls HVAC Busch Precision-Machine Failure Lesman-Analytical Measurements Lead Free Compliance Engineering Ethics Leak Detection Methods Professional Sessions-Chief of Ops No. of Employees Attending 4 3 1 1 2 2 3 14 1 2 1 2 2 5 3 6 1 Session Training Hours 3 3.5 24 16 7 8 8 1.5 6 16 40 6 7.5 6 2 2 54 Total RWU Training Hours 12 10.5 24 16 14 16 24 21 6 32 40 12 15 30 6 12 54 Safety Programs and Training One goal of any employer is to provide safe work conditions for its employees. Safe work conditions include proper design and maintenance of facilities, use of approved equipment, and proper use of personal protective equipment. Safety training forms the foundation to protect the Utility workers, describing practices workers can and must take for self-protection. The safety policies and associated training are required under State (Wisconsin Department of Safety and Professional Services) and Federal (Occupational Safety and Health Administration) regulations. Following is the list of required safety training programs employees for the Utility and the City must take at prescribed intervals. Training Program Title Program Description/Purpose Asbestos Awareness……………………… Education regarding health effects of asbestos exposure and reduction Blood Borne Pathogen…………………… Reducing exposure to blood borne and bodily fluid carried diseases Chemical Hygiene Plan………………….. Assessment of health risks to personnel working in a laboratory setting Confined Space Entry……………………. The definition of and proper procedures and safety guidelines for entry into confined spaces CPR/AED………………………………… Technique for performing cardio-pulmonary resuscitation and use of an automated external defibrillator Drug & Alcohol………………………….. Education regarding drug and alcohol abuse and effects on the workplace Excavation/Trenching ………………….... Safe work practices to be used when excavating Fall Protection…………………………… Use of proper equipment and PPE to protect workers when elevated above work surface Fire Extinguisher………………………… Provides proper technique for fire extinguisher use and information on fires Family Medical Leave Act………………. Educate employees and employers for proper use of and documentation for workers to use family medical leave Harassment/Sexual Harassment…………. Provide information to eliminate or limit unacceptable employee behavior Hazard Communication…………………. Present information to employees on chemicals found in the workplace and how to use material safety data sheets Lockout/Tag-out…………………………. Education and procedures to de-energize equipment before performing maintenance or work on the equipment or involved process Powered Industrial Truck………………… Provide education and certification to employees who use fork lift trucks Personal Protection……………………… Equipment (PPE) Assessment of work duties to determine hazards for utilizing proper personal protective equipment along with training for proper use of PPE Respiratory Protection…………………… Medical evaluation of employees to determine ability to use respirators, education on respirator use, and fit testing to ensure proper seals of equipment to employee head and face Safe Lifting………………………………. Give employee training on lifting techniques to avoid back and joint injury [52] Workplace Violence……………………… Provide training to workers and supervisors on methods to handle workplace violence and threats Work Zone………………………………… Training for workers regarding safe practices such as proper barricading and signage when working in the public right-of-way Table 9-3 provides the data for the safety training RWU employees took in 2013. Training Description Hazardous Communication Confined Space Audio Metric Testing Blood Borne Pathogen Hearing Conservation Powered Industrial Truck Excavation & Trenching Personal Protection Equipment Lockout/Tagout Fire Extinguisher Work Zone Safety CPR/AED Table 9-3 No. of Employees Attending 49 5 38 50 49 8 4 9 49 28 27 43 Session Training Hours 1 4 0.5 1 1 4 4 0.5 1.0 2 2 1.5 Total RWU Training Hours 49 20 19 50 49 32 16 4.5 49 56 54 64.5 Summing all the training hours which occurred in 2013, the total amount of training hours for the RWU personnel was 1,130 hours. Another facet of workplace safety is a safety committee. A very active safety committee exists at the RWU. The RWU Safety Committee meets on a monthly basis (3 rd Tuesday). The Committee is made up of management and union personnel from Engineering, Laboratory, Meter, Construction, Operations, and Maintenance Departments. The Administration is represented by the Racine Water and Wastewater Utilities Chief of Operations. The Safety Committee performs many functions. It reviews and amends all the above mentioned safety program policies. Annually, it conducts safety inspections of the Hubbard Street facilities, the 7 elevated storage tanks’ buildings and grounds, and the 4 booster pump stations. The Safety Committee encourages, accepts, and reviews safety suggestions from all employees. The Committee recommends remedial actions to address the safety suggestion or refers to management with recommendations if monetary outlays are required. The Committee reviews all reportable accidents, assesses the cause, and may provide procedures and actions to prevent similar future accidents. Reportable and Lost Time Accidents As required by the RWU insurance carrier, due to worker compensation laws, the Utility maintains records on all reportable accidents in the workplace. The RWU policy requires employees report any accident to their supervisors which causes bodily injury, no matter the severity. These records are kept in the confidential medical files and reported to CVMIC. Lower injury rates and decreased loss time due to injuries suffered in the workplace lowers the insurance premium paid by the Utility. The list below summarizes all the reported workplace accidents which occurred in 2013. The Utility incurred no lost time as a result of the accidents listed below. Construction Department January 1, 2013 February 15, 2013 Worker hurt left hand and wrist hurt by falling into a hole between shoring box and side of excavation. No lost work time. Piece of rusty metal broke off equipment of drill rig during cleaning. Debris entered eye via the side of the employee’s safety glasses. No lost work time Meter Department March 7, 2013 Meter reader slipped on an icy sidewalk spraining right ankle. Employee took sick time for recovery. An employee who suffered an accident in 2012, but suffered no lost work time during that calendar year, did lose 123 hours in lost time due to surgery to correct the injury suffered at work. For 2013, the RWU recorded 0 hours of lost work time due to employee on-the-job injuries as defined and reported on the OSHA 300 Log Form. [53] Section 10 Racine Water Utility Departments [54] Operations Department The Operations Department consists of 11 individuals whose duties can be divided into three distinct sections of job responsibilities: Operations: Technology: Laboratory: Consists of Operations Supervisor and 7 Treatment Plant/Pump Station Operators Consists of Technology Supervisor Consists of a Water Resource Chemist and Laboratory Technologist Operations This department’s responsibilities include all chemical water treatment, water filtration, raw and finished water pumping, booster station pumping operations, and elevated water storage control. Treatment plant operators perform routine laboratory tests daily to monitor water quality and provide information to make chemical dosage decisions. Other significant duties include performing membrane fiber repair (1,595 in 2013), and generator testing (7 test runs for 21 hours in 2013). Operators are responsible for receiving and proper off-loading all chemical deliveries. Operators also perform custodial duties and small maintenance procedures. An operator is on duty for work 24 hours a day, every day of the year. Technology This department oversees, modifies, and upgrades the software to run the Supervisor Control and Data Acquisition system (SCADA), which Operations uses to monitor and alter plant performance, including all programmable logic controllers. Other job functions include overseeing the radio communications system, the security surveillance system, historical data servers, email systems, and attending to personal computer issues. The Wastewater Utility also shares in available labor hours with this position. Laboratory The RWU Laboratory and its two fulltime employees perform daily routine monitoring of lake, process, finished, and distribution waters. Additionally, water plant operators perform scheduled daily tests. The Utility Laboratory serves four primary purposes: 1) analyzing the water to ensure it is free of harmful pathogens, 2) monitoring water quality to ensure compliance with all federal and state water quality regulations, 3) testing of certain parameters to supply an aesthetically pleasing product, and 4) monitoring all treatment processes to produce peak operating efficiency. Laboratory Testing Chart 10-1 categorizes the microbiological sampling completed in 2013. Staff took over a total of 4,700 bacteriological samples and the laboratory personnel performed nearly 10,400 bacteriological analyses. Chart 10-1 [55] Chart 10-2 delineates the number of chemical and physical tests performed by laboratory staff, operators, meter inspectors, and contractual laboratories. These entities conducted over 39,300 separate chemical and physical tests in 2013. Chart 10-2 - Chlorine testing includes treatment plant, routine distribution, construction, and special samples - Majority of turbidity results from plant sampling - Organic testing includes the following parameters: total organic carbon, UV254, and tannic acids - Inorganic testing includes the following parameters: pH, alkalinity, potassium permanganate residual, iron, ortho-phosphate, aluminum, fluoride, sodium, nitrate/nitrite, molybdenum, chloride, sulfate, boron calcium, magnesium, manganese, potassium, silica/silicate, silver, and zinc [56] Maintenance Department Ten fulltime positions staff the Maintenance Department. The positions include the Maintenance Supervisor, Electrician, Mechanic I (2), and Mechanic III (6). This department performs, or is responsible for, all work activities involving repair, upkeep, and preventative maintenance of buildings and equipment. Additionally, the supervisor of this department coordinates and manages most work performed at the RWU facilities by contractors, vendors, and service people. This department also maintains all facilities’ grounds such as grass mowing, shrub trimming, and snow removal. Facilities include the main campus at Hubbard Street (Pump Station, Filter Plant, Service Building, Generator Station, and Membrane Filter Building), 4 booster pump stations (Perry Ave., Newman Rd., Hwy. 20, and Rayne Rd.), 6 elevated storage tanks (Summit Ave., Coolidge Ave., Regency Mall, Perry Ave., Newman Rd., Renaissance, and Broadway), pipe storage yard at the Regency Mall tank grounds, and a storage garage on Michigan Avenue in Sturtevant. 2013 Completed O & M Projects Table 10-1 Project # Project Name Project Description 1 Boiler Ignition 2 Compressor Replacement Modify to LP ignition on main filter plant boiler to accommodate for fuel oil operation Replace air conditioner compressor for membrane plant electrical room 3 Concrete Sealing 4 Battery Replacement Repair backwash drain channel leak on filter bed #13 5 Newman Road BPS Pump #2 6 Heater Replacement 7 Air Dryers 8 Service Building Remodeling 9 Hwy 20 BPS Pressure Tank Replaced air bladder in Highway 20 Booster Pump Station pressure tank 10 Circuit Board Replaced malfunctioning circuit control board in low lift pump #2 VFD Replace all batteries in filter plant Uninterruptible Power Supply Repaired and modified booster pump 2 water seals Replace PAC tower heater Replace 2 air dryers for membrane plant valve air system along with pipe modifications 11 LL Pump 3 Impellor 12 High Lift Pump 11 Cover Installed new drop ceiling, painted, replace lighting in Service Building entryway Removed, repaired, and installed low lift pump #3 impeller Repaired leaking pump cover on high lift pump #11 2013 Capital Improvement Projects Table 10-2 Project # Project Name Project Description 1 Boiler Replacement 2 Valve Automation Planned for and coordinated removal of old boiler and installation of new boiler system in Service Building Installed motor actuator, power wiring, and control wiring for basin 3 decant valve 3 Lighting Upgrade Continued replacement of sodium vapor and fluorescent lighting with light emitting diode fixtures 4 5 6 7 HVAC Installed split system HVAC unit for backwash motor and VFD room Vacuum System Installed new vacuum compressor and air receiver tank for membrane plant permeate pump system Backwash VFD Department worked with contractor to install new motors, VFDs, and rehabilitate pumps Doors Replaced Service Building main entry door and roof access door [57] 2013 Service Contracts Table 10-3 Contract # Contractual Service Name 1 Generator Maintenance 2 Generator Plant Switchgear 3 Solids Dewatering 4 Elevator Maintenance 5 Elevated Storage Tanks 6 Intake Inspection Contractual Service Description FABCO annually performs Level 1 and 2 inspections, change antifreeze and batteries Performed preventive maintenance w/Pro Power on generator switchgear 7 Fire Extinguisher Synagro, Inc. conducted spring and autumn semi-annual on-site pumping, de-watering, and landfilling of treatment residual solids Otis Elevator conducts inspections, preventative maintenance, and repairs as required by code Utility Services, Inc. conducted annual inspection of Perry Ave. and Mall tanks, performed needed repairs, and scheduled painting of interior and exterior surfaces Chase Diving Services conducted inspection on 3 intakes and shore shaft and re-bolted new thrust restraint in 54” intake at entry into Shore Shaft A, cleaned out debris in inverts of 9 cones 134 Fire extinguishers serviced annually 8 Crane Inspections Annual inspection of 10 cranes, 6 gantries, and 2 electric hoists 2013 Routine Annual Maintenance Tasks (not all inclusive) Table 10-4 Task Name Lubrication (Oil Changes) Task Frequency 19 Pump Motors 13 Pumps 16 Flocculator Drives 10 Air Compressors Task Description Routine oil changes completed based on hours of operation or time Lubrication (Greasing) 14 Pump Motors – Weekly Provided grease to prevent wear on rotating equipment Pump Packing 1 Low Lift Pump 3 High Lift Pumps 2 Small Wash Water Pumps 8 Flocculator Shafts (Basins 4 & 5) 3 Booster Pumps (Perry) Shafts are packed to prevent material loss and keep water leaking to a minimum around rotating shafts on equipment Fire Extinguisher Inspection 134 Semi-annually SCBA Flow Testing Exit and Emergency Light Inspection Transmitter Calibration Eye Wash Station 7 – Yearly 68 Exit Lights 51 Emergency Lights 67 Transmitters Yearly 10 – Semi-annually Power Gate Maintenance 4 – Semi-annually Boiler Service Pit Pumping 2 – Daily (yearly) 18 – Semi-annually Filter Change outs 140 – Hours of Operation Exhaust Fan Inspection Chemical Feed Hoses Fork Lift Truck 44 – Semi-annually 10 Chemical Dosing Pumps 1 Vehicle Inspect all fire extinguishers in buildings and vehicles, replace media at expiration time Test annually to insure working order Test annually to insure proper working order Calibrate transmitters to maintain proper flow and pressure reading Change eye wash fluid and check operation of stations Perform inspection, lubrication, and check stops of 3 motorized gate openers Perform chemical checks and other boiler maintenance Pump out valve and electric pits in spring and autumn Change filters on various pieces of equipment based on time interval and/or hours of operation recommendations Inspect and repair, if necessary Replace chemical feed hoses on water treatment peristaltic pumps Inspect and service the Utility fork lift truck Other Maintenance Tasks Buildings and Grounds Maintenance Safety Policies and Procedures Development & Review Performance and Maintenance of Safety Equipment Continue to Upgrade Boiler System Routine and Seasonal Custodial Duties (Floor waxing, snow removal, etc.) Miscellaneous Equipment Maintenance (e.g. installation of chemical anti-siphon valves, replacement of flocculator drive chain, thawing of level transmitter water line, etc.) [58] Meter Department The Meter Department employs 11 people; the Meter Supervisor, Clerk/Dispatcher, Meter I (5), Meter II (1), Meter IV (1), and Meter V (2) positions. The Meter Department hired 1 employee in early 2013 to fill an open position due to retirement and subsequent job transfers. This Department’s responsibilities include reading all meters in the retail system, reading meters measuring water sold to the wholesale users, changing meters as per Wisconsin PSC rules, testing meters for accuracy, taking water quality samples in the distribution system, tapping water mains for new service connections, handling incoming phone calls, conducting locates of RWU underground facilities and responding to customer concerns. In 2013, the Meter Department, with the assistance of a private contractor (Hydro Design, Inc.), continued the Utility cross-connection control inspection program. This program, first implemented in 2011, expanded the duties of this department significantly due to the time needed for inspections, public education, and verification of corrective measures. Meter Department personnel conducted 2,405 residential inspections in conjunction with residential meter change outs and meter installations. Hydro Designs conducted another 374 inspections focused on commercial, industrial, and municipal facilities. At the end of 2013, the distribution system consisted of 34,217 services with 34,449 meters ranging in size from 5/8” to 12” in diameter measuring volumes used by the Utility customers. The responsibility of reading the vast majority of these meters falls to the Meter Readers, who, on a quarterly basis, walk or drive the various routes, either manually or electronically recording the customers’ water usage. Industrial meters are read and invoiced monthly in the same manner. The Meter Inspectors take water distribution samples, perform water service taps, conduct inspections, connect new customers, and provide customer service by answering questions and troubleshooting problems that the customer may have with their water usage or water quality issue. Meter Repair Workers perform the bulk of meter changes. Meters need to be replaced periodically per requirements of the PSC. Large meter tests must also be conducted, some annually, and most meters returned to the shop after removal are also tested in-house. The Meter Repair Workers also track inventory of meter supplies in the stockroom and accommodate bulk water trucks that come to the plant to be filled. The Clerk/Dispatcher answers/routes phone calls, schedules appointments, and greets visitors who come to the plant. This position is also responsible for the extensive record-keeping of meter department data. In recent years, the RWU implemented use of automated meter reading (AMR) technology to supplement the manual reads taken by the Meter Department. The RWU employs two versions of AMR, telephone reading (Access PlusTM) and radio reading (OrionTM). These systems dramatically decrease time needed to read residential areas and industrial/commercial customers. Using the Access Plus system, water meters located in high water use facilities “call” in the meter readings to the Annex offices over phone lines every month to bill the industrial customers. The monthly bill improves the Utility’s cash flow and provides real time information to the Utility’s industrial customers on their water use. Over 56% of meter reads are done through an automated process. At the end of 2012, the RWU decreased its number of Access Plus meters from 14 (2012) to 2. These meters were replaced with the Orion system making reading easier and more standardized. By the end of 2013, the RWU employed approximately 19,124 Orion meters in its distribution system. As a matter of policy and municipal codes, the RWU now installs Orion type meters on all new customers services and replaces existing meters when meter change-outs are scheduled. The use of this latest technology makes meter reading more efficient and more accurate. [59] Work Summary Work Performed Meter Changes Orion Retrofits Turn On/Sets/New Customers Large Meter Tests Meter Tests Water Service Taps Cross Connection Inspections Underground Facility Locates 2006 705 1,131 316 7 886 28 No Formal Program Not available 2007 1,753 357 364 30 884 37 No Formal Program Not available Table 10-5 2008 1,115 1,008 235 46 902 27 No Formal Program Not available 2009 2,074 840 220 51 2,507 17 No Formal Program Not available 2010 1,312 546 160 62 1,509 10 No Formal Program Not available 2011 1,756 128 207 80 1,836 3 2012 2,045 216 233 43 2,349 6 2013 2,398 37 244 71 2,671 7 530 2,439 2,799 3,257 845 636 Looking at the above work summary, 2013 showed changes in the amount of work performed in certain categories from the previous years. Residential meter change-out and testing increased due to the hiring/training of 1 Meter I worker (filling retirement vacancy in 2012) and the emphasis on this essential part of their jobs. Capital funding for meter and Orion technology was set at $500,000 for 2013. The Meter Department concentrated on large meter testing and replacement in 2013 with the number increasing by 28 from 2012. Since the large meters in the system account for a large portion of consumption and revenue, it is extremely important to maintain reading accuracy and ensure proper revenue to the Utility. New customer meter sets again increased in 2013; many of these were foreclosure properties, although new construction picked up as well. There were 7 new water service taps made for residential homes. For properties where the meter needed to be reset (due to the activities of the winterization/property maintenance companies), the Utility assessed approximately $5,500 in meter reset fees. The staff again dedicated many labor-hours performing meter take-outs due to the high volume of vacant or foreclosed properties. The cross connection control inspection program completed its first full year in 2012, demonstrating excellent progress. Of the 2,799 cross connection inspections, 2,405 were residential and 374 were commercial/industrial/public authority. Bulk water sales from tanker fills at the Service Building and distribution hydrant fill stations totaled $23,278 in 2013. The Utility billed approximately $20,341 to customers for purchased meters or for damaged/broken equipment (i.e. iced damaged meters), and reset fees. Increase over 2012 mainly due to vacant/foreclosed properties now being sold and repair bills for damaged bulk water fill equipment. Seasonal meters sets (partial-year customers) generated $102,945 for the RWU. For 2013, Meter employees continued to separate metals from the old removed meters for recycling. Recycling of meter scrap metal generated $10,046 for the Utility to supplement capital funds for meter purchasing. The Meter Department remains an integral part in the operation and viability of the Racine Water & Wastewater Utilities. It is often said that a meter department serves as the “cash register” to water department operations. Here in Racine that is very true; and, in fact, meter equipment and reads taken by the meter department staff are also used for the basis of billing charges for the RWU and several sewer districts in the outlying areas. [60] Construction Department The Construction Department consists of eleven full time employees; the Construction Supervisor, Construction I (3), Construction II (2), Construction III (2), Construction IV (2), and Construction V (1). Two of the above Construction workers also serve in the capacity of Crew Leader. The Construction Department works closely with the Engineering Department, and is overseen by the Chief Engineer. The main duties of the Construction Department are to: Perform regular system maintenance Repair main breaks, and replace or repair broken valves, hydrants, and water services Thaw frozen water services Respond to service calls and Digger’s Hotline Locate requests Perform leak detection in the distribution system Distribution System Maintenance & Repair The distribution system averages over 100 water main breaks per year. Repairing these breaks consumes a large portion of the Department’s time during the winter and summer months, when most main breaks occur. As breaks lessen over the spring and fall months, the Department then focuses on maintenance and upkeep of the distribution system. To maintain the system and keep it in good working order, the Department must exercise valves, operate hydrants, and adjust water services each year on a continual rotation. Maintenance of the distribution system is logged via the GIS system, which makes for quick and easy reporting. The Department works with city, county, and state paving contractors to ensure all valves and hydrants are in good working order prior to the placement of new pavement. Maintenance and repair work performed in 2013 included, but was not limited to, the following: 97 Main breaks dug and repaired 1,452 valves exercised 37 Broken valves repaired or replaced 9 New valves installed 4,032 Hydrants exercised 103 Hydrants flushed 32 Broken hydrants repaired or replaced 3 New hydrants installed 168 Water services repaired 10 Lead services replaced 752 Hydrants painted Valve Repair Service Calls The Construction Department responds to calls 24 hours a day, 365 days a year from residents, plumbers, contractors, and other state and municipal entities. For example, in 2013, the Construction Department performed 6,650 of the 8,270 Digger’s Hotline Locate requests received by the Utility, many of them after regular working hours. The Department also responded to a variety of other requests, including infrastructure adjustments for road building contractors and water main connections for developers. [61] Engineering Department The Engineering Department consists of six full time employees; the Chief Engineer, Civil Engineer II, Engineering II Technicians (2), an Engineering Technician/Inspector, and an Engineering Aide II. The Department also includes 2 part time construction inspectors who work seasonally. Though the Engineering Department fills a lot of roles for the Racine Water Utility, its main duties are to: Design and manage water main replacement projects Replace lead services Respond to Digger’s Hotline locate requests Plan and coordinate work done by other public and private entities Provide technical assistance to other RWU departments Update and develop the Utility’s GIS system Water Main Replacement Projects To keep up with failing water mains that have reached the end of their useful life, the Engineering Department designs and manages some 2-3 million dollars in capital improvement projects each year. Main replacements are typically split between several contracts and spaced throughout the year. Spring contracts focus on main replacements where road improvements are scheduled to be performed later that year, and summer/fall contracts focus on replacing the most problematic mains in the system. Whether or not a main needs replacement depends on several factors, including: Pipe age, diameter, and material Break frequency and recent recurrence level Condition of the street and timeline of potential street improvements Break severity and associated repair costs Impact to distribution system and customers The Utility typically experiences over 100 water main breaks per year. Data on each break, such as the pipe material type and cause of break, is recorded by the Engineering Department and then used to help prioritize main replacements each year. The figure below shows historical yearly main break totals. [62] As the figure shows, the Utility experienced 97 water main breaks in 2013, a relatively average number. The Utility began its yearly water main replacement capital improvement project in 1986, as indicated in Figure 1. A water main break trend line is shown for those years prior to 1986 and a second trend line is shown for years 1986 to present. Comparing these trend lines, the water main replacement program appears to have reversed the trend of increasing water main breaks. 2013 water main breaks, summarized by month and break type, are show below. The table below lists the contracts designed and managed by the Engineering Department in 2013, with the majority of these contracts pertaining to water main replacement. 2013 Engineering Department Contracts Project W-13-1 W-13-2 W-13-3 W-13-4 Contractor Earth X, LLC AW Oakes & Son AW Oakes & Son RAZA of Racine Description Main Replacement Main Replacement Main Replacement Pavement Replacement Cost $235,000 $372,000 $1,270,000 $264,200 Lead Service Replacement As part of its capital improvement program, the Engineering Department replaces dozens of lead services each year. Lead replacements are typically performed on water main replacement projects where the lead service is replaced in conjunction with the installation of the new water pipe. In some instances, the old [63] lead service is replaced, but the old water pipe is left in place. This typically occurs when the old pipe is still in good condition, but the old lead service is replaced in anticipation of a street reconstruction project. The Engineering Department replaced 117 lead services in 2013 through its CIP projects, a fairly typical number. Digger’s Hotline Locates Like other utilities, the Water Utility must respond to Digger’s Hotline locate requests. Locating duties are split between the Engineering, Meter, and Construction Departments. 8,270 locates were performed by the Utility in 2013, with the Engineering Department performing 1,013 of the total. Plan and Coordinate Work by Others In addition to its own projects, the Engineering Department works closely to see that projects funded by other public and private groups are properly and successfully completed. These types of projects include: Development of new subdivisions Development of commercial sites Road and highway improvements Utility construction Site remediation When new mains are to be constructed by others, outside engineering groups first submit design plans to the department for review and approval. Then, during construction, we help resolve any problems that arise, and also ensure that any newly installed mains are properly pressure tested and safe water sampled. Upon completion of the project, we verify that all newly installed infrastructure is in good working condition and up to specification before accepting that infrastructure into our distribution system. One major developer-funded project of note for 2013 was the CTH “H” water main extension project, which was installed to ensure adequate water supply to a newly constructed warehouse near CTH “H” and STH “11”. The water main extension provided for a 12” water main loop between the Utility’s Broadway and Renaissance water tanks. This loop provides for better water pressure, flow, and fire protection for the western portions of Sturtevant. The table below lists the public water main extensions that were built by developers in 2013. 2013 Developer Funded Public Water Main Extensions Project CTH "H" Primrose Developer Village of Sturtevant Primrose Retirement Description New 12" main along CTH "H" Public 8" main for new retirement community Footage 2,740 1,850 Value $300,950.00 $180,000.00 Technical Assistance The Engineering Department works closely with other departments to provide technical assistance when needed, including: Locating of hard to trace water mains Referencing and utilizing information found in our historical archives Tracking and logging of work done by field operations Investigating and troubleshooting discrepancies in the distribution system Creating reports, maps, graphics, and other displays GIS System The Utility’s GIS system is dynamic, ever-improving, and requires daily maintenance to keep its information correct and up to date. The GIS system allows the user to view, graphically, all the [64] components of the Utility’s distribution system, including water mains, valves, water services, and hydrants. The GIS hosts information such as the age of a piece of pipe, or whether a water service to a customer’s home is lead or copper. The GIS system is accessible via the internet, which allows any utility employee armed with a laptop instant access to all the information they’ll need to perform a digger’s hotline locate or investigate a problem. Utility employees are also able to update the GIS system in the field, which allows them to log when a particular valve is being operated, or why a particular hydrant is being flushed. The Engineering Department is looking to upgrade the GIS system in 2014 by migrating to an ESRI platform, which will make the GIS system much easier to use on mobile platforms. GIS Web App [65] Appendices [66] Racine Waterworks Historical Milestones 1886 Initiation of construction of water intakes, distribution mains, and the Reichert court pumping station. 1887 Lake Michigan water pumped into the distribution system via a 24-inch cast iron intake pipe 7,559 feet long. 1911 Hypochlorite of lime used for disinfection. Steam pump station was enlarged. 1919 The City of Racine completed purchase of the privately held Racine Water Company. 1922 Liquid Chlorine in cylinders used for disinfection. 1924 The first two coagulation and settling basins completed. The last death due to typhoid fever in Racine recorded. 1927-1928 The 12 million gallon per day filtration plant completed. 1927-1929 Installed a new 36-inch cast iron intake pipe; 6,963 feet in length. 1930 Erected the 2.75 million gallon storage standpipe west of the city. Anhydrous ammonia first used to neutralize industrial chemical taste and odor pollutants. 1933 The modern electrical pump station built at Hubbard Street and Michigan Boulevard. 1935 Powder-activated carbon first used for taste and odor control. 1936 The filtration plant enlarged to 20 million gallons per day capacity. 1939 The construction of a third settling basin and enlargement of the two original basins completed. The Service Building construction completed. The river crossing tunnel at Main Street was constructed. 1950 Sodium Silica-fluoride fed for first time for prevention of tooth decay. 1957-1958 The filtration plant enlarged to 40 million gallon per day capacity. Two new settling basins added under the front lawn. Two 1.5 million gallon elevated storage tanks erected on the north and south sides of the City. The 150,000 gallon elevated tank and 2 booster pumps installed at Perry Avenue. 5-1/2 miles of 30” and 24” transmission mains installed. 1964 Lake Michigan at all-time recorded low level producing treatment problems. 1966 Dual media filtration began with introduction of anthracite “capped” filters. 1967 Potassium permanganate introduced for taste and odor control. 1970 Installed the 54-inch concrete pipe intake, 4,500 feet long terminating in 9 intake cones. 1975 Cationic organic polymer introduced to treatment regimen to enhance clarification. 1977 Filter backwash waters recycled through newly constructed retention basin eliminating discharge to Lake Michigan. 1978 Basin treatment sediments pumped to sanitary sewers for wastewater plant treatment. 1979 New bank of electrical switchgear, 3 new transformers, one 25-mgd high lift, and one 25-mgd low lift pump installed in the main pump station on Hubbard Street. [67] 1980 2.3 miles of new 36-inch and 48-inch diameter water transmission mains placed in service. Utility installed a 1,600 kilowatt diesel turbine electrical generator in the Hubbard Street pump station. 1981 3.1 miles of new 30-inch and 24-inch diameter water mains placed in service to balance distribution hydraulics. Booster pump station addition completed on west side. Two million gallon elevated storage tank erected on southwest side of city. 1982 Eight original filters rehabilitated in the 1926 treatment plant. 1985 Chlorination treatment practice modified to reduce trihalomethane formation. Ferric chloride used as the primary coagulant with polymer to reduce sludge, improve clarification, and reduce costs. 1986 Lake Michigan recorded at an all-time high level. 1989 Zebra mussels discovered in intake system. First discovery of mussels in Wisconsin. 1991 Completion of new boiler house and control room. Backwash water piping replaced and computerization of pumping station, treatment plant, and remote facilities completed. 1993 Phosphates first fed to finished water to prevent corrosion in distribution system. 1994 Racine Water Utility issues boil water notices on two consecutive weekends due to discharge of “high” turbidity water into distribution system. 1995 Potassium permanganate feed lines extended to intake cones and conversion of emergency low lift pump station to new chemical feed station completed. 1996-1997 Basins 1 and 2 demolished and rebuilt for pretreatment project. New chemical feed systems, mixing chambers, and plate settlers installed to improve water pre-treatment and filtration. 1999 Perry Avenue Booster Pump Station capacity expanded with the replacement of booster pumps 1, 2, and 3 along with re-configuration of suction and discharge piping. 1997-2000 Reservoir and Baffling project construction completed. The east reservoir retrofitted with concrete baffle walls to increase chlorine contact time and new piping installed from filter plant to east reservoir and back to pump station to provide “true” flow through the finished water system. 2000-2002 Low Lift project provided a firm source water pumping capacity of 60 mgd. Electric motors relocated above grade to provide protection from potential flooding. Two pumps installed with variable frequency drives for more flexible pumping operations. 2003 The Utility completed construction of the Standby Generator Station. This facility provides emergency power to operate the entire Hubbard Street campus at peak operation conditions. 2004-2005 The new Membrane Plant provides ultra-filtration to remove all micro-organisms and particulates in the finished water, producing water of the highest quality to meet current and future regulations. 2005 Construction completed on the Highway 20 booster pump station. This station provides water to the Highway 20 corridor out to Interstate 94. 2006 Construction completed on the Newman Road booster pump station and ground reservoir. This facility provides redundancy to the high pressure zone and capacity as the water distribution system expands. [68] 2007 The Racine Water Utility purchases the former Sturtevant Water Utility including the distribution system, Rayne Road booster pump station, Broadway elevated tank, and the Renaissance elevated tank. 2008 Coagulant chemical, mechanical and operational changes made to reduce basin solids disposal costs, decrease back-washing costs, and improve membrane plant performance. 2009 Phosphate inhibitor formulation changed to further lessen corrosion rates in the distribution system and reduce first-draw water lead and copper concentrations. 2011 The Racine Waterworks marks its 125th year anniversary. The US Conference of Mayors names the City of Racine the winner of “America’s Best Tasting Water”. [69] Racine Water Utility Flow Schematic Intakes: 24”, 36”, 54” Shore Shaft A Low Lift Suction Well Shore Shaft B Backwash Recycle Location @ 8’ Tunnel Backwash Water Retention Basin (1977) Backwash Water Cistern (1957) To Sanitary Sewer System (Alternate) Membrane Backwash Recycled to Shore Shaft B To Sanitary (Alt) Backwash Membrane Plant 7 Trains Decant used to empty basins for solids removal Convention Dual Media Filter Beds (16) Coagulation Flocculation & Sedimentation Basins (Backwash water flows by gravity to either Cistern or Retention basin, both tanks hydraulically connected) (Decant water flows to retention basin by gravity. Decanting occurs semi-annually) (Water flows from clearwells by gravity to membrane plant) CT Reservoir High Lift Pump Station [70] [71] [72] [73] [74] [75]