overview of medical services
Transcription
overview of medical services
mcl139_e_000_umschlag:dtp 14:45 Uhr Seite u1 O V E RV I E W O F ME D I C A L S E RV I C E S 2010 / 2011 OVERVIEW OF MEDICAL SERVICES 2010/2011 } 19.10.2010 MediClin integrates. mcl139_e_000_umschlag:dtp 19.10.2010 14:45 Uhr Seite u2 MEDICL IN MediClin is a nationwide operator of hospitals and a large provider in the areas of the neurosciences and psychological sciences, as well as orthopaedics. With 34 clinics, seven nursing care facilities and ten medical care centres in eleven German federal states, MediClin currently has a total capacity of approximately 8,000 beds. The clinics are acute-care clinics providing basic, standard and specialised care, as well as specialist clinics for medical rehabilitation. MediClin had approximately 8,000 employees at year-end. As of 7/2010 Health in view DEVELOP. PROMOTE. NETWORK. M E D I CL I N I N T E G R AT E S We combine professional expertise with human competence } Integration and specialisation } Health in view Integration and specialisation NETWORKING ALONG THE E N T I R E T R E AT ME N T C H A I N 34 clinics, seven nursing care facilities and ten medical care centres nationwide belong to MediClin. We build trust and ensure that our patients feel in safe hands with our networking strategy in the fields of medicine, therapy and nursing care. > Page 6 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Integration and specialisation } Health in view THE FOUR PILLAR MODEL: PREVENTION – ACUTE CARE – R E H A B I L I TAT I O N – N U R S I N G C A R E The wide spectrum of treatment offered by MediClin ranges from preventative measures, acute medical outpatient and inpatient intervention and specific rehabilitation measures, right through to inpatient nursing care. Our goal is to provide transparency and a sustainable network of services. > Page 7 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Integration and specialisation } Health in view S P E C I A L I S T D I S C I P L I N E S T H RO U G H TO I N T E G R AT E D ME D I C I N E MediClin’s clinics and medical care centres work closely together to ensure the provision of optimum acute medical intervention. Our high-tech infrastructure, case management system and nationwide specialist medical units ensure we have a network of specialist knowledge and know-how. > Page 8 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Quality and transparency } Health in view Quality and transparency S E C U R I T Y P R O V I D E D B Y S U S TA I N A B L E Q U A L I T Y M A N AG E ME N T Our complete treatment chain is incorporated into an established quality management system – from structural analysis and process analysis through to the evaluation of medical findings, as well as from employee training through to patient communication. Our focus is on the constant evaluation of our quality standards and achieving a high level of patient satisfaction. > Page 13 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Quality and transparency } Health in view PAT I E N T S AT I S FA C T I O N I N F O C U S We regard the judgement of our patients as a barometer for the quality of our services. Therefore, communication with patients forms an important part of our employee training at the MediClin Academy. We conduct a continuous patient survey to gauge the opinion of our patients about the level of technical and human competence in our facilities. > Page 15 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Values and goals } Health in view Values and goals W E L L- E S TA B L I S H E D C O M M U N I T Y AT ME D I CL I N Patient satisfaction and the willingness of patients to actively take part in the treatment process (compliance) are reliant, to a large degree, on the overall atmosphere in a clinic. Employees who identify with their clinic and their company provide a human dimension to go with our specialist expertise. > Page 18 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Values and goals } Health in view NEW BEGINNING AND DIVERSITY Productive and result-oriented cooperation is based, in large measure, on mutual respect – right across all professions and cultures. At the MediClin clinic group, we integrate newly employed assistant physicians and foreign physicians into daily practice in our hospitals during an induction week. At the same time, these new employees get to know their colleagues from other clinics during accompanying courses at the MediClin Academy. > Page 20 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Appreciation and security } .. . e s Plea y l d a Gl Can ? I help Thank you! Yes Well done Welcome to MediClin Very good! Keep it up Good team Health in view Appreciation and security C O N C E P T O F C R E AT I V E H U M A N R E S O U R C E S D E V E L O P ME N T We value the knowledge and experience of our employees, and work continuously to promote their fields of competence and to offer them long-term career prospects. Our MediClin Academy provides new impetus in this area – both centrally and decentrally. > Page 22 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Appreciation and security } Health in view CAREER AND SECURITY Our goals are to attract and retain talented new recruits from the medical profession, care profession and administration sector, and to open up career opportunities for high-performing employees within our Group – from career entry through to a secure retirement. > Page 25 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } Family and career } Health in view Family and career FINDING THE RIGHT BALANCE Combining a family and a career requires resourcefulness and flexibility. A growing number of mothers and fathers are now single parents, and workers are increasingly faced with new challenges due to the need to care for older dependants. We work together with employees to find work-time models that meet these challenges. > Page 26 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career } } Health in view MediClin integrates 2 Specialised solutions Contents Foreword 5 M E D I CL I N I N T E G R AT E S 18 22 26 Integration and specialisation Quality and transparency Values and goals Appreciation and security Family and career Specialist medical groups 6 13 29 S P E C I A L I S E D S O L U T I O N S 30 38 40 44 47 Psychosomatics Cardiology/ neurology Heart surgery Orthopaedics ENT 51 The most common diagnoses 50 S P E C I A L I S T ME D I C A L G R O U P S The whole is more than the sum of its parts 53 T H E M O S T C O M M O N D I AG N O S E S 57 A N O V E RV I E W O F T H E M E D I CL I N FAC I L I T I E S Overview of the MediClin facilities Glossary 125 Imprint 115 1 Information sources 120 An overview of the facilities 114 I N F O R M AT I O N S O U R C E S Overview of medical services Management Board DR. ULRICH WANDSCHNEIDER Chairman of the Management Board (right) FRANK ABELE Chief Financial Officer (left) 2 MediClin integrates Foreword Specialised solutions Dear readers, 3 Information sources An overview of the facilities The most common diagnoses Specialist medical groups The tasks that increasingly confront those involved in the health care industry at the moment and in the future are complex. With the ongoing dialogue regarding individualised and personalised medicine, it appears that these challenges will lie at the very centre of future health care provision. It is assumed here that there will be a synergetic interaction between medical and social requirements, scientific and technological development, as well as a focus on patients. From a medical and social perspective, there is a need to satisfy the growing challenges of chronic illnesses. On a public health and political level, it is patient autonomy that is gaining importance, while on a social level, the increasing health awareness of individuals is becoming apparent. In turn, this goes hand in hand with the social expectation for individuals to assume personal responsibility by exhibiting suitably health-conscious behaviour. The solutions lie in the development of new or improved therapeutic, rehabilitative and preventative measures. The goal of maintaining the highest levels of professional expertise and competence remains undiminished here as the focal point. This means for us: providing comprehensive and competent health provision for our patients. Our employees from the medical profession, therapy and nursing care fulfil a particularly responsible role in achieving this goal. However, the number of medical students has fallen slightly, and most notably, many successful graduates have moved into other sectors such as the pharmaceutical industry or the medical technology industry. Nursing care staff members are also increasingly moving into related professions. The MediClin Group is working, once again, to inspire high-performing people from the medical and care professions to work with patients in the curative process and tie them to our clinic group using a modern and creative human resources policy. Our goals are closely interrelated. A positive working atmosphere promotes medical innovation, strengthens the reputation of our clinics as an attractive employer and has an influence on the satisfaction of patients. At the MediClin Group, we have consequently prescribed ourselves the philosophy of “Promote, Develop and Network”. We integrate in both a specialist and human resources context.We are pleased to point to the specialist nationwide groups initiated by our head physicians, the regular exchange of knowledge and experience, and networking along the whole treatment chain from prevention, acute care and rehabilitation medicine through to inpatient nursing care – all aimed at the continuous optimisation of the treatment process for the benefit of our patients. We see competence and cost-effectiveness, as well as successful Overview of medical services medical intervention and therapy, as being directly related to a professional and integrated human resources policy. A work-life balance model, comprehensive career opportunities within our clinic group and wide-ranging training and qualification possibilities for employees and managers from the medical profession, therapy, nursing care and administration sectors are some of the measures we are using and constantly optimising. We are always conscious of the mutual impulses of central control and local best practice models when organising our activities. A pragmatic and crosshierarchical exchange amongst all parties concerned ensures the sustainability of our projects and makes the MediClin Group a living, growth-oriented organism. Our MediClin Academy is also committed to this ideal. The suggestions and findings of our employees across the country contribute decisively to the development and design of our training modules. Our expertise in acute care and rehabilitation, as well as our competence in organisation and leadership, is proven through evaluation of our structures, processes and results. With this, our third overview of medical services, we want to raise awareness about how closely professional expertise and human competence are interrelated. Our goal is to also strengthen the concept “Promote, Develop and Network” in the coming years – and to really bring it to life. Here, the ideas and dedication of our employees from the medical profession, therapy and nursing care sectors, as well as the administration sector, are the most important resources at the company. We realise that forward-looking, economic action is only possible when people are actively involved and not when decisions are made without consulting them. The Management Board 4 MediClin integrates Specialised solutions In the strategic orientation of the MediClin Group, there is a close interdependency between the highest level of professional expertise, competence, comprehensive patient care and creative human resources development. Our basic principles of promote, develop and network are reflected in both a specialist and human resources context. In our Specialist medical groups human resources policy, we foster an integrated approach with a widerange of training together with measures for maintaining an attractive workplace environment and employee loyalty. Integration and specialisation – networking along the entire treatment chain 13 Quality and transparency – security provided by sustainable quality management 18 Values and goals – well-established community at MediClin 22 Appreciation and security – concept of creative human resources development 26 Family and career – finding the right balance An overview of the facilities The most common diagnoses 6 5 Information sources } M E D I CL I N I N T E G R AT E S Overview of medical services Integration and specialisation – networking along the entire treatment chain There are 34 clinics, seven nursing care facilities and ten medical care centres nationwide that belong to MediClin. This wide-ranging spectrum substantiates MediClin’s goal of providing a high-quality, integrated and, at the same time, specialised range of services across all disciplines – from outpatient to inpatient, acute-care hospitals to rehabilitation clinics and nursing care facilities, as well as from the area of prevention to acute and rehabilitation treatment. The promotion, development and networking of professional expertise, the transfer of know-how and the motivation of our employees guarantees the quality of our treatment process. MediClin integrates knowledge, people and processes for the comprehensive care of patients. Acute-care MediClin Reha-Zentrum Bad Orb, Bad Orb MediClin Hedon Klinik, Lingen MediClin Reha-Zentrum Gernsbach, Gernsbach MediClin Herzzentrum Coswig, Coswig MediClin Reha-Zentrum Plau am See, Plau am See MediClin Herzzentrum Lahr/Baden, Lahr MediClin Reha-Zentrum Reichshof, Reichshof-Eckenhagen MediClin Klinik an der Lindenhöhe, Offenburg MediClin Reha-Zentrum Roter Hügel, Bayreuth MediClin Klinik für Akutpsychosomatik am Hahnberg, MediClin Reha-Zentrum Spreewald, Burg Bad Wildungen MediClin Rose Klinik, Horn-Bad Meinberg MediClin Klinikum Soltau, Soltau MediClin Schlüsselbad Klinik, Bad Peterstal-Griesbach MediClin Krankenhaus am Crivitzer See, Crivitz MediClin Seepark Klinik, Bad Bodenteich MediClin Krankenhaus Plau am See, Plau am See MediClin Seidel-Klinik, Bad Bellingen MediClin Müritz-Klinikum, Waren (Müritz) MediClin Staufenburg Klinik, Durbach MediClin Robert Janker Klinik, Bonn MediClin Seepark Klinik, Bad Bodenteich Nursing care MediClin Seidel-Klinik, Bad Bellingen MediClin Seniorenpflegeeinrichtung Rennsteigblick, Tabarz MediClin Waldkrankenhaus Bad Düben, Bad Düben MediClin Seniorenresidenz Am Baar-Zentrum, Donaueschingen MediClin Seniorenresidenz Am Rosengarten, Horn-Bad Meinberg Rehabilitation MediClin Seniorenresidenz Auf dem Bellem, Blieskastel MediClin Albert Schweitzer Klinik and MediClin Seniorenresidenz Brunnenbergblick, Bad Elster MediClin Baar Klinik, Königsfeld MediClin Seniorenresidenz Deister Weser, Bad Münder MediClin Bliestal Kliniken, Blieskastel MediClin Seniorenresidenz Hermann-Schall-Haus, Königsfeld MediClin Bosenberg Kliniken, St. Wendel MediClin Deister Weser Kliniken, Bad Münder Medical care centres MediClin Dünenwald Klinik, Ostseebad Trassenheide MediClin MVZ Achern, Achern MediClin Fachklinik Rhein/Ruhr, Essen-Kettwig MediClin MVZ Achern Zentrum, Achern MediClin Hedon Klinik, Lingen MediClin MVZ Bad Düben, Bad Düben MediClin Klinik am Brunnenberg, Bad Elster MVZ MediClin Bonn, Bonn MediClin Klinik am Rennsteig, Tabarz MediClin MVZ Gaggenau, Gaggenau MediClin Klinik am Vogelsang, Donaueschingen MediClin MVZ Lahr/Baden, Lahr MediClin Klinikum Soltau, Soltau MediClin MVZ Leipzig, Leipzig MediClin Kraichgau-Klinik, Bad Rappenau MediClin MVZ Offenburg, Offenburg MediClin Reha-Zentrum am Hahnberg, Bad Wildungen MediClin MVZ Offenburg am Bahnhof, Offenburg MediClin Reha-Zentrum Bad Düben, Bad Düben MediClin MVZ Plau am See, Plau am See To some extent, multiple facilities at one location are counted as one clinic 6 MediClin integrates > Integration and specialisation Our Group is currently present in eleven German federal states. We achieve qualitative and economic advantages through central organisation and coordination in the most important core areas. Our personnel policy strategies and the framework for employee development are defined centrally. This central organisation and coordination includes quality management, sales and contract management, as well as public relations. We support our clinics in the areas of marketing, product development and nursing care law, as well as in contract and error management. The central/decentral organisation of financial accounting, controlling, procurement, purchasing and technology, including information technology, relieves clinics from administrative tasks and creates more freedom to concentrate on the care of patients. Specialised solutions Central organisation for regional freedom of action 7 The most common diagnoses The wide spectrum of treatment offered by MediClin is oriented around a model of integrated medical provision in which the rigid separation of tasks will be gradually phased out. Across the MediClin Group, the medical provision offered by clinics ranges from preventative measures, acute medical intervention and specific rehabilitation measures, right through to inpatient care. Our goal is to provide transparency and a sustainable network of services. Patients and coverage providers both profit from this approach. We ensure that our patients feel in safe hands and build their trust – the laborious search for the right specialist is avoided and waiting times are reduced to a minimum. The avoidance of duplicate or multiple medical examinations and a clearly shortened treatment period are also attractive for coverage providers. Even hospitals referring patients from outside of the MediClin Group realise the value of this networked expertise, which our high-performing personnel constantly broaden and expand in internal specialist groups, as well as in nationwide associations and committees. An overview of the facilities The four pillar model: Prevention – Acute care – Rehabilitation – Nursing care Information sources We are breaking new ground in the way that we centrally organise the area of rehabilitative therapy. Clearly defined guidelines have been established for resource planning and for the training and further education of specialist staff employed in therapeutic medicine. These guidelines are helping us to achieve the goal of introducing individually agreed therapy plans, as well as result-oriented therapy standards, into all of the clinics in the Group. Standardising the structural and workflow organisation in MediClin clinics nationwide should guarantee a uniformly high level of quality and ensure a transfer of know-how between our clinics. For patients, these quality assurance measures mean that they can place their trust in the consistently high standard of medical provision in all clinics within the MediClin Group. Each individually created therapy plan will be measured against our central quality standards, checked regularly in the course of the treatment and adapted to the specific requirements of the patient. This central quality assurance system, together with the local individualisation of their therapy, leaves our patients secure in the knowledge that they will receive optimum medical provision along the entire treatment chain. Specialist medical groups Setting individual goals in rehabilitative therapy Overview of medical services Specialist disciplines through to integrated medicine Our acute-care clinics, medical care centres and rehabilitation clinics work closely together to provide the optimum medical and therapeutic intervention for the benefit of our patients. High-tech infrastructure, a case management system and nationwide specialist medical units pave the way for a network of specialist knowledge and knowhow across the MediClin Group. Our mission to provide the best possible medical provision for our patients is not limited solely to our group of clinics. In order to save lives, we also cooperate closely with clinics outside of the MediClin Group, as well as with outpatient emergency services, and facilitate this by using our information technology infrastructure. Medical expertise – interdisciplinary and efficient The range of medical services offered across our group of clinics is of a high quality and extremely diverse. We provide medical intervention along the entire treatment chain. The strengths of the MediClin Group lie in our focus upon specific medical and therapeutic competence, the integrated provision of outpatient care, acute care, rehabilitation and nursing care, process support using our own software modules and our ability to forge organisational and specialist networks. We focus our expertise on the following areas: primary and secondary acute medical care subsequent medical rehabilitation/follow-up treatment in specialist clinics specialist therapies for the chronically ill This applies primarily to the three-largest specialist areas of neurology, orthopaedics and the increasingly important area of psychosomatics. In the acute-care specialist clinics, we concentrate on the fields of heart disease and heart surgery, radiotherapy, neurosurgery and orthopaedics. In the rehabilitation clinics, we specialise, above all, in the areas of eating disorders – patients with a body weight of up to 400 kilos can be provided with therapeutic treatment – ENT (tinnitus), oncology and internal medicine (cardiology, pneumology and endocrinology). We are especially able to demonstrate the benefits of a close relationship between surgical intervention and tailored rehabilitation measures in the area of ENT therapy. By integrating the areas of neurology and cardiology in a high-performance specialised unit, we are able to explicitly strengthen the effectiveness of the therapy in the early phase of the illness. Documentation of results along the entire treatment chain provides proof of the quality of the medical services delivered. This approach may already be a standard part of evidence-based medicine in the acute-care sector, but our result-oriented approach is certainly setting new standards in rehabilitative medicine. Our company’s IT-supported quality assurance system for evidence-based medical rehabilitation is leading the way in this area of health care policy. The main areas of focus in our clinics are also dependent on regional context. Therefore, we develop key focus areas in our clinics depending on local requirements and consolidate our specialist expertise within these clinics. These specialist units serve as role models in a scientific and economic context, as well as in the combination of diagnostics and therapy. 8 Specialised solutions MediClin integrates > Integration and specialisation Medical rehabilitation – goal-oriented reintegration into everyday life and career The chances of the patient achieving a sustainable reintegration into their private and professional lives increase considerably the earlier and more seamless the transition is between inpatient treatment and rehabilitation measures. Medical rehabilitation is aimed initially at people of all ages and every social status, as well as for children and old people for whom the recovery of specific abilities to pursue a particular profession is not yet or no longer relevant. The primary objective here is to avert a disability or the need for long-term care, to prevent worsening of a condition or to mitigate the effects. In an ideal scenario, physical and also mental integrity will be completely restored and adult patients undergoing rehabilitation will retain their domestic independence. 9 The most common diagnoses Early rehabilitation represents a specific form of medical provision for the physical and mental stabilisation of patients with a particularly difficult history of illness. The emphasis in this treatment is placed on basic requirements like eating, speaking and movement. It already begins during the period of inpatient care, as a general rule directly after life-saving measures in the intensive care ward. Early rehabilitation is an integral component of the acute-care provision in a number of MediClin clinics and can, if required, be continued during the follow-up or medical rehabilitation phase in a rehabilitation clinic. An overview of the facilities Early rehabilitation – new beginnings after the intensive care ward Information sources An important pillar of MediClin’s portfolio of medical services is acute care. Our clinics provide their services within the framework of hospital planning in their respective German states, and/or in line with medical provision contracts agreed with coverage providers as part of primary and secondary medical care or as a specialist hospital. All MediClin clinics are equipped with the latest technology to optimise the medical provision offered to patients and to ensure the fastest possible acute-care intervention. Specialist medical groups Case management and high-tech infrastructure guarantee effective treatment Overview of medical services In the MediClin rehabilitation clinics, we base our work on multidisciplinary therapeutic approaches supported by set guidelines. Our goal is to initiate stable lifestyle changes suitable for everyday life based on the requirements, capabilities and prospects of the individual undergoing therapy. These therapeutic approaches include not only functional but also educational and psychosocial aspects that systematically build upon each other while being underpinned by an innovative quality assurance process. At the start of any rehabilitative intervention, we reach clear agreements with the person undergoing therapy on a goal-oriented and, therefore, effective structure for the required rehabilitation measures. Having the ability to go shopping unaided to a nearby grocery store or to be unafraid to take the short cut through a tunnel to the next tram station are examples of concrete goals for coping with everyday life that may be jointly worked upon by the therapeutic personnel and the patient. If the rehabilitation is being carried out with the goal of later reintegration into professional life, then it is important for the physicians, therapists and nursing care staff to include any existing occupation-related causes of the illness in the agreed targets to avoid the so-called ”revolving door”effect. When processes and stress factors in the workplace have not changed, and these factors, which are often the cause of psychosomatic illness, are not taken into account in the rehabilitation, then it will soon be necessary to prescribe a new phase of rehabilitation measures or, in the worst case, the person will face forced early retirement. We have recorded very positive results using this holistic approach, looking at the patient and their history. In the context of being reintroduced into professional life, the common targets agreed with the person undergoing therapy may, for example, be concerned with learning constructive communication strategies for conflict situations in the workplace. MediClin clinics work closely together with coverage providers such as the Deutsche Rentenversicherung (German statutory pension insurance scheme),“Reha vor Rente” (rehabilitation rather than pension), the statutory health insurance providers and the German Statutory Accident Insurance (DGUV) in the design and continuous expansion of our range of services. 10 MediClin integrates > Integration and specialisation Neuropsychological therapy Psychological health training Coaching Nutritional advice Reflex therapy Creative therapy Occupational counselling and support Self-confidence training Diet therapy Occupational stress testing Sleep-related breathing disorder therapy Orthopaedic technology provision Social counselling Pain and spasticity therapy Sports therapy Listening therapy Physical therapy Swallowing therapy Logopaedics /speech therapy Physiotherapy Team sports Movement and sports therapy Progressive muscle relaxation Vision therapy Music therapy Psychological coaching Ergotherapy Health seminars and training sessions Specialist medical groups Balneo-physiotherapy Preventative rehabilitation – on the right path from an early stage The avoidance of illness or the timely intervention before deterioration in a patient’s condition represent particularly difficult medical challenges. The MediClin Group has developed a target-oriented concept together with coverage providers in order to prevent functional limitations of supporting and locomotor systems occurring, allowing people to participate in a social and professional life. In the area of rehabilitation, it is especially crucial for behavioural changes to be introduced and for there to be fundamental compliance with the measures introduced on the part of the patient in order to achieve sustainable success. To make a patient’s participation in a preventative rehabilitation programme more attractive, several MediClin facilities offer so-called “plus programmes”. For example, a holiday in an attractive location may be combined with the therapy provided. Special arrangements are made for widespread illnesses in society such as obesity, back pain and diabetes whereby theoretical and practical knowledge are made applicable to everyday life. 11 The most common diagnoses Psychological counselling An overview of the facilities Neuro-biofeedback Information sources Activative care Specialised solutions In particular, the following forms of therapy are practised at MediClin clinics (dependent on the location) within the framework of the company’s medical rehabilitation provision: Overview of medical services Inpatient care – caring for the elderly Demographic development poses a challenge for our society, with health care provision for coping with these changes often being decisive in the structuring of family life. An urgently needed holiday or simply being able to relax in your free time is something that is no longer possible for working people who have a family member living with them in need of care. The proportion of people who, due to having to care for a family member, can no longer, or only partly, continue to exercise their chosen profession is continuing to grow. Politicians are currently searching for solutions to this very problem. In our MediClin Group, we increasingly have to take into account the associated demands for high-quality care facilities. We currently offer inpatient care in seven of our clinics. 12 MediClin integrates > Quality and transparency 13 Specialist medical groups The most common diagnoses The treatment provided can be assessed by comparable external quality assurance programmes from coverage providers and through voluntary participation in other initiatives for the measurement and assessment of treatment quality. Our central objective is the continuous evaluation of treatment results in our acute-care and rehabilitation clinics according to medical-therapeutic quality indicators, and through the incorporation of patient feedback within the framework of our continuous patient survey programme. As part of the framework of MediClin’s internal strategy for quality and transparency, we implement IT-based statistical data collection processes in our rehabilitation facilities for the systematic measurement of treatment results. An overview of the facilities Measurable results guarantee quality Information sources We incorporate the entire treatment chain to an established quality management system – from gauging the quality of our structures and processes to the evaluation of medical findings, or from employee training through to patient communication. Our focus is on the constant evaluation of our quality standards and achieving a high level of patient satisfaction. We believe that a high level of transparency in the provision of medical services plays a decisive role in the continued improvement in the quality of the medical care offered. The three pillars of structural, procedural and result-based quality build the framework for our wide-ranging quality assurance measures. In this way, the optimisation of structures and medical processes across all areas is made possible, as well as the interdisciplinary assessment of treatment results. The basis for our internal quality management processes are international quality standards according to DIN EN ISO 9001:2008. These standards are in turn further defined using sector-specific quality management programmes for the areas of acute care, rehabilitation and nursing care. In our acute-care clinics, we also focus on the quality requirements of the KTQ (cooperation for quality and transparency in the health system). Our quality standards are safeguarded by means of internal audits and through certification of the applied quality management system by independent third parties. In our rehabilitation clinics, we focus on the quality requirements of IQMP-Reha (integrated quality management programme) and also have this tested by external bodies. Following the successful implementation of these requirements, a clinic receives the certificate “Excellent quality in rehabilitation” (EQR). In addition, our clinics integrate the high safety at work requirements of the quality management programme “qu.int.as” from the BGW (Professional Association for Health Services and Social Welfare). Specialised solutions Quality and transparency – security provided by sustainable quality management Overview of medical services Structured error management system optimises processes The structured handling of undesirable results is the basis for the optimisation of our services and the precondition for QS certification according to the international quality requirements of DIN EN ISO 9001:2008. The implementation of a systematic error management system is coordinated centrally and carried out according to the specific nature of the individual facility. All measures necessary to avoid undesirable results are assessed promptly and implemented as part of the quality management system. Another strategy to increase the security of patients lies in the use of a system for the anonymous collection of critical events in the provision of treatment to patients – the Critical Incident Reporting System (CIRS). This reporting system serves to report critical incidents and near-miss episodes by employees at a clinic. The use of a CIRS reporting system is not yet a legal requirement and is carried out on a voluntary basis. Employees in a clinic where a CIRS reporting system has been implemented can anonymously report observed events that almost led to harm being caused to a patient. The analysis and processing of the reported cases contributes, in particular, to the continued optimisation of medical provision for patients and sustainably increases treatment quality and security. The systematic identification of disrupting factors – such as insufficient patient transfer formalities – as well as their evaluation and control, enables course corrections to be initiated. Above and beyond the legal requirements The MediClin clinics participate in specialist quality assurance processes that are above and beyond the legal requirements, such as: EVA Reha (evaluation of rehabilitation success) – a process for evaluating the success of treatment within the framework of rehabilitation developed by the health care insurance companies Techniker Krankenkasse and MDK Rheinland-Pfalz. MediClin actively participates in the continuous development of this process. For example, the specialist department for orthopaedics at the MediClin Bliestal Kliniken, Blieskastel, has implemented this programme with great success; GiB-DAT – a geriatrics database in the German state of Bavaria, providing quality assurance in the area of geriatric medical treatment; BQS (Federal Office for Quality Assurance Procedures) programme and other quality assurance processes from individual federal states such as the “QS process” for strokes, initiated by the regional office for Hesse. As part of our internal quality management system, we also use specific quality requirements from the following areas depending on the location: integrated medical provision contracts disease management programmes In addition, we also focus on the following: specific quality requirements from medical societies (German Diabetes Association) quality requirements across all areas, such as for health and safety at work from the MAAS-BGW (Professional Association for Health Services and Social Welfare), as well as the RAL quality criteria for health-conscious nutrition and balanced diets in clinics 14 MediClin integrates > Quality and transparency We systematically evaluate this data and make it available to our clinics via the Internet on a quarterly basis. This process not only makes it possible to evaluate an individual clinic, but also enables a systematic comparison between our clinics (benchmarking). An especially clear picture is gained when one particular aspect within a specialist area is assessed, such as the quality of nursing care (see graphic p.16). The result is an immediate insight into the action required for maintaining quality and optimising medical provision. The findings from the systematic questionnaire evaluation in turn help the MediClin Academy – fully in keeping with our philosophy of “promote, develop and network” – with the individual design of suitable training modules. Of course, in addition to our own internal patient survey, we also take part in surveys carried out by coverage providers within the framework of external quality assurance programmes. 15 Specialist medical groups We continually monitor the satisfaction of our patients in all of our clinics at MediClin. Communication with patients is an important part of the continuous assessment of our services and, within the framework of our employee training at the MediClin Academy, our employees learn empathic and target-oriented communication with patients. Using a specially developed questionnaire, we ascertain the opinions of our patients about the expertise and human competence in our clinics. In our comprehensive and detailed documents, we enquire about factors such as: general care and friendliness hospital stay and catering visiting time rules and waiting times intelligibility of the physician’s explanations core services of the clinic, from admission, diagnosis and therapy through to nursing care The most common diagnoses Patients as partners – your opinion is important to us An overview of the facilities We regard our patients as partners because in a partnership both sides are actively involved in achieving success. Successful treatment in our acute-care and rehabilitation clinics is focused not only on the quality of our service, but also, to a large degree, on the behaviour and the attitudes shown by the patients in terms of: compliance with the measures being taken satisfaction with the performance of the medical and care staff the feeling of being seen as a whole person This is why we regard the judgement of our patients as a barometer for the quality of our services. Information sources Patient satisfaction in focus Specialised solutions Furthermore, the head physicians at the MediClin Group are organised into specialist medical groups where knowledge and experience can be exchanged, while enabling innovative therapy concepts and medical provision models to be developed. Overview of medical services Average rating of the nursing care, internal patient survey of Se ne nw ald Kli nik en ste nn nik Re Kli rg am be nik lin diC Me diC lin Kli sen Bo Me Dü u lta So um Me diC lin lin diC ig sh m ich ua Re Pla m m ru ru nt nt -Ze -Ze Me Me diC lin Re ha ha Re lin diC Kli ik lin do nK Sch rt diC lin He be nik h nik ac Kli sb rn er itz Ge we m ru nt Al diC lin Me nik -Ze ha lin Re kli ch diC Me Me wa hr /Ru ree Rh ein Sp m en Fa Me Me diC lin lin Re ha -Ze nt ru nik Kli al diC lin Me diC ld ge rb ter dO Ro Ba m nt -Ze est Bli ha Re lin Me diC Me ru m ru nt -Ze ha Re lin diC Me Hü en üb erg nb dD ne Ba un m Br ru am nt -Ze ha Kli Re lin lin diC Me diC Me nik 09 20 er art qu 4th Grades e l SPECIALIST AREA: CARDIOLOGY / NEUROLOGY Very good Good Satisfactory Adequate Unsatisfactory Quality reports provide transparency We systematically collect and communicate information about our services and the quality of the treatment results from differing perspectives. Our quality reports can be found in the public domain and already provide comprehensive information to our patients before the period of inpatient treatment. Of course, these quality reports also provide accredited physicians and coverage providers with basic information for selective allocation of patients, and act as guidelines for further care after the patient has been discharged from inpatient care. We also provide information about internal clinic developments, such as those involving service quality and treatment options. The transparency of our information makes our competence in the treatment process apparent. Our quality reports are published on the Internet, available as brochures or can be requested at any time by telephone via our service number. On-site quality management In every MediClin clinic, the quality management (QM) commission controls the themes and oversees the implementation of quality assurance measures. The commission includes the clinic’s management team, the relevant QM representative and, if required, other employees. In workshops and project groups, the clinic’s employees develop solutions for the continuous optimisation of location-specific structures, processes and treatment results and then report back to the commission. In the larger clinics within the MediClin Group, a steering group coordinates quality management activities and links the results from project work back to the commission. Once approved by the commission, strategies for optimisation developed on this basis are implemented in practice. 16 17 Specialist medical groups The most common diagnoses In our MediClin communication culture, we do not focus our strategies on dealing with deficits, but rather on solution-oriented approaches and the achievement of desired targets in terms of a gap analysis. What status do we achieve in the clinics, and what will be necessary in the future to secure the high-quality provision of services? Our main focus is patients and their relatives – the target group of our complaint management system. During the period of inpatient care, special contact people are made available in every clinic and we provide our own established consultation hours. After the period of inpatient care, procedures following Group-wide regulations enable patients, relatives and referring physicians to lodge complaints. MediClin actively approaches cover providers. Isolated requests are made to gauge their satisfaction with the general conditions in the clinics, such as what proportion of negative responses have been received on behalf of patients about their inpatient stay or whether medical discharge letters and findings have been correctly submitted. Our activities promote the goal of maintaining lasting constructive cooperation and are part of our referring physician and Customer Relationship (CRM) marketing system. The clinics have also institutionalised a complaints management system for their employees within the framework of the quality management system. A solid foundation for the immediate identification of disrupting factors will, in future, be our Group-wide employee appraisals, which will range from management level down to assistant physicians, from nursing care and therapy through to the area of administration. The MediClin central office has prepared guidelines for the completion of these employee appraisals, which will, of course, be implemented in the individual clinics according to their own weighting of key criteria.The clinics initiate regular annual reviews themselves, including a retrospective review and a look at perspectives in the future. An overview of the facilities Complaints management system identifies solutions Information sources Internal audits according to DIN EN ISO 9001:2008 are carried out every year in each MediClin clinic. An auditor from another MediClin clinic takes responsibility, together with the QM representative at each clinic, for assessing the quality of the structures, processes and results – from clinic technology through to medical-therapeutic care. Around 20 internal audits are currently carried out across the MediClin Group per year. Any optimisation potential diagnosed here flows back into the planning for the MediClin Academy. The company-wide auditing system used within the MediClin Group enables a cross-clinic exchange of auditors and trained experts. At the same time, it allows for key performance indicators in quality assessment to be used for comparisons with other MediClin clinics and also with clinics from other groups. All QM representatives from MediClin clinics meet every 6 months at an internal congress to coordinate together the measures used in individual clinics, and to compare the level of results for the measures taken (calibration). MediClin also puts the constructive interplay between top-down and bottom-up processes to the test: the QM representatives for each individual clinic present their activities to the congress and support the transfer of know-how between clinics following a best practice approach. The internal exchange of knowledge and experience is cultivated more deeply via the Internet. Specialised solutions MediClin integrates > Quality and transparency Overview of medical services Values and goals – well-established community at MediClin The identity of a company and its employees is formed through a high level of consensus about values, attitudes and goals. As part of MediClin’s “Workshop for the Future”, employees from different professions and hierarchical levels develop common guiding principles and then test and accompany their realisation within project groups and workshops. Guiding principles represent the commonly developed understanding of all employees about their company. Organisational processes, values, occupational impetus and self-assessment of job profiles play an important role. Questions about the history of the company and about specific characteristics are just as relevant for establishing the identity of a company as the reassessment of services provided and, particularly in the context of a clinic, fundamental ethical questions. A focus on patients is of particular concern to the curative self-image of physicians and nursing care staff. In our project “Workshop for the Future”, we embody the principle of “Promote, Develop and Network” in combination with a systematic approach in which gathering opinions (bottom-up) and the bundling of multiple ideas (top-down) interact in a constructive way. We promote the development of opinions, develop guiding principles from them and network the ideas of our employees into this process. The members of the project group “Workshop for the Future” represent the full range of professions found in the MediClin Group and coordinate and steer the process for developing guiding principles. During short-term workshops, suggestions for the creation of guiding principles are solidified. Collective ideas resulting from this brainstorming process are forwarded by the project group “Workshop for the Future” to the MediClin clinics to initiate a discussion process. Workshop members then use the results of this discussion process to create a reworked essence for the general selfimage of the MediClin Group. The MediClin facilities then present these guidelines to their employees at different levels via meetings and the intranet, etc. The guiding principles are established more firmly in the next step and implemented within the processes of the individual clinics. 18 MediClin integrates > Values and goals Guiding principles Under the motto “Shaping the future together”, we describe the values and principles Specialised solutions for our company’s activities in the MediClin guiding principles. These guiding principles create a reference framework with which we can develop other activities across all levels of the company together with our employees. Our patients and residents We meet our patients and residents with respect and expertise, promoting their independence and individual responsibility. The main focus of our work is our patients and residents, together with their health. We want to promote their independence and personal responsibility using targeted care and clear explanations. By treating those people entrusted to our care with respect, and providing qualified personnel and the latest technical equipment, we support needs-based medical-therapeutic Our employees We want to be an attractive employer for our employees and to promote and develop their expertise and motivation. We appreciate our employees and treat them with respect. We want to strengthen motivation and competence through a combination of innovative personnel development and clear communication. Fair and collegial dealings with one another, secure and family-friendly working Specialist medical groups provision. conditions as well as effective safety at work practices are central components in creating a positive working environment and, therefore, also for the satisfaction and motivation of our Our strategy: Integration and cooperation We develop integrated care concepts to provide comprehensive and patientoriented treatment, as well as resident-oriented care provision. We want to continually optimise our high-quality medical provision along the entire treatment chain via the systematic expansion of interdisciplinary cooperation within the MediClin Group, as well as with external health care service providers. To achieve this, we agree common medical provision and treatment goals, which are agreed by all involved on a partnership basis. Our future: Growth and progress We want to achieve targeted growth by providing regionally networked health services. The most common diagnoses employees. To provide comprehensive medical provision for our patients and residents, we want to grow in a targeted way through the integration of new medical services. This means also strengthening health care services for patients, referring physicians and cover providers. Furthermore, this means opening up new and innovative treatment options for our patients, securing the effectiveness of these methods and optimising them sustainably. We want to increase the quality and cost effectiveness of our services by systematically examining our activities. Handling the results achieved at MediClin in a transparent way is the basis for a continual improvement of our services and their effectiveness.We secure the best-possible success levels in patient and resident medical care through the systematic integration of the latest methods in medicine, therapy and nursing care. 19 Information sources Our aims: Quality and economic efficiency An overview of the facilities cooperation with regional partners, and thus, continually improving the attractiveness of our Overview of medical services MediClin Klinikum Soltau: The opinions of our employees count! Report from the nursing department toilet seat should have been mounted about the renovation of the neurologic- higher and the washbasins should have al ward been height-adjustable. The results were included in the construction planning and “In 2008, the renovation of the neuro logical ward was the largest project at the the renovation was able to begin. Following the renovation of the patient’s Ute Gontares MediClin Klinikum Soltau. As employees rooms, the redesign of the functional rooms Head of nursing on this ward, we were involved at a very and corridors was the next thing to be tackled. early stage in the planning. After the first In this process, we had the opportunity to prototype room had been renovated, we produce a sketch layout of our duty office. were able to make our suggestions for im- Last but not least, all of our wishes and re- provements in the form of a questionnaire. quirements were taken into account. Today, This questionnaire concentrated on criteria the whole ward has a new sparkle to it. such as room partitioning, the bathroom, The final questionnaire completed by the furniture, colour scheme, etc. and as a employees to assess the renovation work Galina Kanke result of the answers, a number of changes confirmed that the positive results were also Ward manager were initiated. For example, the mirror in reflected in practice. However, in particular, the bathroom was not optimally positioned, it has been the response of the patients that so that when the mirror was tilted toilet - has made it clear we have acted in the ries were knocked into the washbasin, the correct manner.” New beginning and diversity Productive and result-oriented cooperation is based, to a large degree, on respect for each other and in the abilities of others – right across all professions and cultures. One solution for getting ever nearer to this ideal is to use a detailed, well-formulated induction concept for all new employees of the MediClin Group. The goal of the structured induction process is to enable a seamless entry into the company, and to enable new employees to quickly call upon their extensive potential and to work effectively. The induction concept at MediClin is varied according to profession and adapted accordingly in terms of its duration and content. In general, the induction concept ranges across the professions from handing over the induction manual and the human resources concept, to contact with a specialist mentor or designated person for the integration of foreign physicians, as well as hospital-work shadowing to get to know the future workplace. Induction week for assistant physicians Qualified and motivated physicians who build high-performing teams on-site, for example with other physicians, nursing care staff, therapists and those in other medical occupations, are the key success factor in clinics. In the MediClin Group, we have designed the induction week especially for our newly employed assistant physicians to provide them with the best-possible integration into their new workplace. New employees get to know everyday life in the clinic at this stage without the usual perform- 20 ance pressure, and take part in accompanying courses in parallel at the MediClin Academy. There they can make contact with colleagues from other clinics and create the basis for future cross-locational and multidisciplinary cooperation. Internal and external experts equip the physicians with the necessary tools for successful integration into the new workplace. The timetable is tailored to the specific occupational requirements of the participants. Physicians in the acute-care clinics are separately trained in topics such as DRG coding and clinical workplace systems (CWS acute care), while physicians in the rehabilitation centres complete courses in, amongst other things, rehabilitation therapies, therapeutic methods and clinical workplace systems (CWS rehabilitation), as well as in writing letters of discharge. The induction week is held every two months. Specialised solutions MediClin integrates > Values and goals Writing medical discharge letters physicians: according to the guidelines of the Career opportunities at MediClin DRG and coding German health care sector/ Clinical workplace systems social jurisdiction (CWS acute care) German pension insurance The induction week concept is rounded off with information about the MediClin Quality management Basic information technology Additional content for physicians Group and a supporting programme. The knowledge at rehabilitation clinics: new physicians should also use the oppor- Physician-patient communication Rehabilitation tunity outside of the training sessions to Intercultural competence Clinical workplace systems discuss things amongst themselves and to Therapy methods (CWS rehabilitation) build good contacts. Quality control for the induction week To adapt the concept of the induction week optimally to the requirements of the clinics, and to ensure continuous optimisation, a survey is conducted shortly after the end of the induction week and then repeated six weeks later. The people targeted by this quality assurance measure are the graduates of the induction week themselves and the head physicians at the clinics. Suggestions for improvements, for example on core themes, flow directly into the conception process for the next induction week. A sense of community and shared experience Common experiences even outside of everyday clinic life strengthen the community feeling. Employees from all of the MediClin clinics test their sporting prowess in sporting competition during the annual MediClin football tournament – and make friends at the same time. Other opportunities for boosting employee loyalty are, for example, discount campaigns for an activity holiday and participation in regional sports events. 21 The most common diagnoses Additional content for hospital An overview of the facilities Company presentation Information sources Hospital and rehabilitation: Specialist medical groups Contents of the induction week Overview of medical services Appreciation and security – concept of creative human resources development The concept of creative human resources development Clinics must prove themselves in a competitive market, and finding and keeping welltrained, engaged employees is one of the fundamental elements in securing the company’s position. A forward-looking and creative human resources policy is the key to gaining sustainable commitment from employees in any company. The MediClin human resources policy includes, amongst other things, the following key areas: Induction of new employees and targeted integration of foreign physicians Systematic interdisciplinary training and qualification Targeted training of medical specialists Fluctuation management Employee-oriented and requirement-based management culture Structured employee appraisals Opening up the freedom of scope for organising work Career planning and talent management The systematic planning of training based on a gap analysis Promoting the potential of our employees right across all professions and enabling continued education and training is a central aim of our creative human resources management system. All those employed at MediClin benefit from a fixed yearly further education and training plan provided in writing, as well as release from duty for training purposes and financial support.We determine training requirements in a targeted way based upon a gap analysis in order to adjust our training content accordingly. Firstly, the necessary skills required in the future are determined (demand analysis), followed by a comparison of the existing skills (current status analysis); the gaps demonstrate to the clinic the areas requiring action (implementation). Training medical specialists in DRG coding through to patient communication MediClin places major emphasis on the training of specialist physicians, with the relevant clinic and the central human resources department, in cooperation with young physicians, searching for ways to implement their career planning within the MediClin Group. The goal is for assistant physicians to continue their training in one or more of the MediClin clinics until they graduate. It is possible to clearly depict how the training development opportunities for physicians look in concrete terms using the example of specialist physicians. MediClin enables young physicians to qualify in numerous differ ent specialist areas. These include: Psychosomatic medicine, psychiatry and psychotherapy Orthopaedics and trauma surgery Internal medicine with a focus on cardiology Neurology and neurosurgery Physical and rehabilitative medicine Radiotherapy 22 In particular, the seminar about professional physician-patient communication is tailored towards assistant physicians. It teaches physicians how to find the right level for different situations and how to communicate difficult or emotionally charged information to patients. Individual modules for this seminar include communication models, strategies for coping in stressful situations even for the physician, as well as handling complaints from patients. We train and educate our employees The MediClin Academy: We train and educate all employees – physicians, nursing care workers, therapists, administration staff and divisional company staff – in both a specialist and interdisciplinary way. Diabetes mellitus Aqua medical trainer Professional physician-patient Nordic walking communication The most common diagnoses Echocardiography Kinesio taping Complaint management Kinaesthetics The patient as a customer Basale stimulation Personnel management Legal questions in nursing care Employee appraisals Motivation and worker satisfaction Information technology Time management and Coping with difficult patients stress management Better communication Activation therapy in neurology An overview of the facilities Crisis management 23 Information sources Bobath seminars Specialist medical groups In addition, MediClin clinics cooperate with other nearby clinics, which do not belong to the MediClin Group, in order to eliminate any training gaps. To guarantee the necessary transparency and commitment in the training of our specialists, physicians increasingly create training curricula for specialist physician training. Assistant physicians can then understand which training content is available and in which time period. Seminars about specialist and multidisciplinary themes are available to all assistant physicians: DRG coding Business administration for physicians Communication Personnel management Time management Specialised solutions MediClin integrates > Appreciation and security Overview of medical services Employee loyalty to the company Our long-term aim is to find qualified employees and to keep them at the company. Should employees leave the company, we try to find out the reasons that led to this decision. This could be caused by organisational conditions such as the lack of provision for comprehensive further training opportunities, but could also be caused by factors where inadequate or non-existent provision in certain areas led to demotivation, such as management competence, work-time models, working atmosphere and personal scope for development. In a constructive process, alternating between central planning and a decentralised best-practice model, we counteract these fluctuations in the workforce and create attractive workplace models for our employees. Our programmes for combining professional and private lives are setting new standards. Especially in light of the fact that there is a great demand for physicians, we purposely ask assistant physicians why they have decided to leave the company. However, we only do this after they have received their letters of reference, so that they can answer freely and without compulsion. These answers are evaluated by the central monitoring department, which has already been able to extract one important finding that we now apply within the framework of our fundamental principle “MediClin integrates”: Assistant physicians who want to make an occupational change receive the offer from us that we will, to the best of our abilities, enable them to transfer within the company. Ombudsman model In the induction phase, newly employed physicians can turn to chosen ombudsmen or to an assistant physician spokesperson for assistance. The ombudsmen are recruited from the head physician level and are selected by the head physicians themselves, taking into account whether the candidate has a strong personality which is suitable to fill such a position. In the case of a conflict, the ombudsmen try to take an objective view of the current situation, weighing up the arguments and views on both sides and trying to find a satisfactory solution. They are also available to accept suggestions from assistant physicians in terms of innovations or for constructive criticism; it is even possible to report errors without sanctions or negative discussions. The ombudsmen see themselves as guides and advisors for career and development questions beyond the boundaries of the clinic, and they maintain professional confidentiality as a matter of principle. Both the communication between assistant physicians and their superiors, and also the communication between clinics, can be organised in a constructive manner and continuously optimised through the intervention of the ombudsmen. Employee appraisals – central concept, individual design The structured yearly appraisals follow the broad lines of these main themes: Feedback about the current job situation.There are questions here about cooperation and teamwork, the leadership skills of superiors, the effectiveness and efficiency of processes in the individual clinic, as well as suggestions for optimising processes. Development potential and opportunities for further employee qualifications with a comparison of the employee’s self-perception and the perception of others, as well as performance expectations for the future. 24 MediClin integrates > Appreciation and security Career and security Specialist medical groups Filling specialist and leadership positions with junior employees from our own ranks who are especially trained for this opportunity is the aim of this two-year trainee programme at MediClin. Training takes place on the job and occurs primarily in both the company’s central office in Offenburg, as well as at different acute-care and rehabilitation clinics. The training is deliberately concentrated in two locations so that the trainees are integrated into a department as “fully fledged”employees and the desired increase in knowledge is successfully achieved. In the central office in Offenburg, trainees are currently employed in the departments Human Resources, Contract Management /Sales or Quality Management /Organisation/Auditing. In the clinics, they are employed as assistants in the area of commercial management and take on a variety of routine and project tasks. The success of the trainee programme is impressive: Wiebke Weißmann, Clinic Director of the MediClin Fachklinik Rhein/Ruhr since April of this year, started her career at MediClin as a trainee. Following the training programme, she held the positions of Head of Patient Management and Deputy Clinic Director also at the MediClin Fachklinik Rhein/Ruhr. Carsten Krüger, initially assistant to the Business Director at the MediClin Reha-Zentrum Soltau, is now Deputy Business Director at the MediClin MüritzKlinikums in Waren. Specialised solutions Career start trainees – the programme for prospective leaders at MediClin 25 Information sources An overview of the facilities Because the German statutory pension is no longer likely to be able to cover the living costs of people in retirement, MediClin offers its employees the company pension scheme model (bAV), which works on the principle of deferred remuneration. The employer-financed MediClinRent system also includes provision for surviving dependants. Our staff are always pleased to provide more detailed information, either in the form of reference material or, naturally, also in person. In keeping with the idea of a lifelong connection between our employees and MediClin, we also maintain contact with our former employees, and our alumni continue to be provided with information, where desired. The most common diagnoses Security in old age: MediClinRent Overview of medical services Family and career – finding the right balance Combining a family and career requires resourcefulness and flexibility.A growing number of mothers and fathers are now single parents, and workers are increasingly faced with new challenges due to the need to care for older dependants.Three MediClin clinics, the MediClin Seepark Klinik, Bad Bodenteich, the MediClin Herzzentrum Coswig and the MediClin Rose Klinik, Horn-Bad Meinberg, have already gained the certificate “audit berufundfamilie” (audit of work and family compatibility) from the Hertie Foundation. In Horn-Bad Meinberg, the clinic management has additionally completed the mentoring programme “Success factors for a family-aware human resources policy”from the Bertelsmann Foundation, which has already proven its worth here with some forwardthinking projects: Since 2001, a job-sharing model for two female head physicians has been successfully practiced. In order to harmonise the general professional and private lives of employees as much as possible, the physicians at the MediClin Rose Klinik are putting the “trust-based working hours” model to the test. Both models require a deliberately systematic approach to work and precise consultation amongst all employees involved. In the job-sharing model, information transparency ranges across multiple professions and interdisciplinary areas, while a high level of empathy is demanded of the female physicians for any patient who wishes to be treated by one particular physician. In the trust-based working hours model, physicians can leave the clinic when they have completed their workload for the day. This is being done to abolish administrative expenditure and remove the often less than satisfactory individual overtime regulations. The trust-based working hours model cannot, however, be transferred to an acute-care clinic. The model is dependent on the clearly structured task and patient allocation, the mobility of the majority of patients as well as the easily understandable processes in the rehabilitation clinic. However, even when these basic principles are followed, the trust-based model demands that other corresponding measures are taken. In HornBad Meinberg, the physicians’ daily meetings for interdisciplinary coordination are compulsory and the workload of every practicing physician is subject to strict controls based on results. Planning resulting from these physicians’ meetings is communicated across multiple professions, so that the high transparency of information can be guaranteed along the entire treatment process. The newly institutionalised employee appraisals at MediClin in 2010 (see “Employee appraisals – central concept, individual design” p. 24) have also been used by the MediClin-Klinik in Horn-Bad Meinberg, as a quality assurance measure for their human resources policy “audit berufundfamilie”. In the rehabilitation clinic, they want to place special focus in the future on reconciling occupational integration and the care of relatives at home. Cooperation is planned for this purpose with the MediClin-Altenbetreuungszentrum (elderly care centre) in Horn-Bad Meinberg. A special agreement for the short-term care for dependants of employees of the MediClin Rose Klinik would serve two purposes: Firstly, a higher level of employee loyalty to the clinic and secondly, the further realisation of the MediClin concept “Develop, Promote and Network” in the region. 26 27 Information sources An overview of the facilities The most common diagnoses A third model of our family-friendly human resources policy links the interests of patients with those of employees. In view of the growing number of single mothers and fathers, it is being made possible for those undergoing rehabilitation therapies to bring their children with them for their stay in the rehabilitation clinic. To guarantee the children are cared for during the therapy sessions, there is a child-care centre in the clinic, which in emergency cases, is also available for employees’ children. Specialist medical groups Specialised solutions MediClin integrates > Family and career Overview of medical services Interview with Paloma Depping and Ursula Perret, who have put the part-time working model into practice Paloma Depping gynaecologist, Ursula Perret internist, MediClin Rose Klinik, Horn-Bad Meinberg Paloma Depping, Ursula Perret, how did your part-time possible, for example, when one of our children is ill. We working model come about here at the clinic? really appreciate the fact that the clinic management is open > Paloma Depping: Eight years ago, we were specifically to individual agreements and also that the relationship at looking for a female internist for the oncology clinic. this level is based around mutual trust. Because I already wanted to reduce my working hours after > Paloma Depping: The good level of cooperation within the birth of my second child, I suggested to Ursula Perret the department and the support shown by the clinic are also after her maternity leave that we share the position in the important aspects for me. When my daughter was still a specialist clinic for oncology. Therefore, we played an baby, I was even able to take her into the hospital in a baby active role ourselves initially in the process. We receive the carrier, where she was cared for by one of the employees required support from our colleagues in the department who also looks after the patients’ children. and the clinic management shows a high level of flexibility. What other advantages does this model offer? 28 How did you organise the part-time model? > Ursula Perret: Because we are both specialist physicians > Ursula Perret: We have divided the areas of responsibil- in different disciplines, by dividing the tasks we are also ity. Each of us has assistant physicians allocated to us expanding the expertise within the department. We also both with whom we coordinate everything on a daily basis. If work in the morning up until midday and therefore spend a large number of patients are admitted to the clinic in a the most productive hours of the day in the clinic. A further particular week then we work longer hours and can take advantage is that we can cover for one another; at least one these overtime hours off at a later date. Overall, we are head physician is always on-site during holiday times. We able to plan our working hours well. The most important have developed a family-friendly working environment in thing is good and trusting coordination within the depart- the clinic. This has the effect of a low workforce fluctuation ment. We support each other and try to react as flexibly as amongst the physicians employed here. Specialised solutions Medical provision across all areas, interdisciplinary networking and result-oriented treatment processes are the greatest challenge for modern acute-care and rehabilitation medicine. In our MediClin clinics, we put integrated, integral and innovative concepts to the test. We work on the basis of highly specialised medicine, while at the same time Specialist medical groups overcoming sector boundaries.The comprehensive and sustainable treatment of our patients and the optimal quality of our medical provision are both our requirements and our goals. 38 38 Cardiology/neurology Heart and brain ward: forward-looking concepts for integral rehabilitation 40 40 Heart surgery Hybrid operations – synthesis of interventional and operative techniques When every second counts: telemedicine in cardiology and heart surgery 42 44 44 Orthopaedics From curative medicine to evidence-based medical rehabilitation 47 47 ENT Cochlear implant – new hope in the world of hearing The most common diagnoses 32 Psychosomatics Pain and trauma therapy – exploiting synergy effects in the treatment process When work makes you ill – causes and suitable intervention An overview of the facilities 30 30 29 Information sources } SPECIALISED SOLUTIONS Overview of medical services Pain and trauma therapy – exploiting synergy effects in the treatment process Patients suffering from pain with a comorbid PTSD (post-traumatic stress disorder) experienced a clear improvement in their pain symptoms when trauma therapy treatment elements were added to their rehabilitation concept. Patients do not conform with medical disciplinary boundaries The constantly increasing specialisation of medicine promotes scientific advances and high standards of quality for those disease patterns that lie within the focus of a certain specialisation. However, it becomes a problem for patients when disease patterns transcend the usual boundaries, or when interactions in their treatment that overlap these specialist areas must be considered. This group of patients includes those who have been traumatised by a serious accident, an act of violence or due to violence and sexual abuse in childhood. Often there is damage to both mind and body with resulting physical pain and psychological symptoms. The most common psychological symptom is post-traumatic stress disorder (PTSD). The interaction be tween chronic pain and PTSD has only been researched intensively in recent years. Depending on what triggered the trauma, research shows that between a third and fourfifths of all patients with PTSD also have chronic pain symptoms, and that PTSD is to be expected in 10–50 % of all chronic pain patients. In the past, this comorbid connection was not investigated enough, despite the fact that it was often the cause of an unsatisfactory outcome in treatment both in terms of chronic pain therapy and trauma therapy. Therefore, it can be the case, for example, that memories of the trauma or symptoms of over-excitation as part of the PTSD can lead to ongoing or constantly recurring states of tension, which prevent effective pain therapy.There is also often the danger that painkillers to treat psychological symptoms are being improperly prescribed. And vice versa, the chronic pain is often an unrecognised trigger for memories about the trauma. 30 Closing diagnostic loopholes – making use of synergy effects The specialist clinics for orthopaedics /rheumatology and psychosomatic medicine at the MediClin Bliestal Kliniken in Blieskastel have been successfully working together for many years in the treatment of chronic pain patients. In this treatment, the clinic for orthopaedics specialises in the aftercare of primary physical illnesses and follow-up treatment after operations, while psychosomatic medicine treats the condition caused by psychological symptoms, as well as chronic pain in patients considered physiologically untreatable. Another focal point of psychosomatic medicine is trauma therapy. The fact that these areas of treatment complimented each other exceptionally well was shown at first in the treatment of patients who had suffered serious work-related injuries – both clinics belong to the trauma network for the employer’s liability insurance association. The close links between both clinics in the areas of diagnostics and therapy made it possible in some cases to correctly Specialised solutions > Psychosomatics This therapy concept is rated very positively by patients and there are now long waiting times for the pain and trauma group. Due to the fact that only a few facilities offer special treatment concepts for this ever-larger group of patients, this development at the MediClin Bliestal Kliniken has received nationwide attention. The concept has been pre sented in nationwide congresses in the areas of trauma therapy, chronic pain therapy and psychosomatic medicine. The scientific evolution of this therapy concept has just begun. Specialist medical groups The most common diagnoses Medical rehabilitation belongs to the most innovative areas of health care – an ageing society with an increasing deficit of specialists is dependent on an effective and sustainable rehabilitation concept. In this context, being actively involved in research in order to develop new concepts and then test them is becoming a success factor for rehabilitation clinics. Carrying out your own research also means a clinic is represented at national and international congresses, as well as in specialist medical magazines – in this way, remaining at the very cutting edge of medicine. This research also makes it possible to recognise current prob lems in therapy and rehabilitation at an early stage and to develop your own concepts. The importance of the connection between trauma disorders and chronic pain has only been the subject of scientific research for a few years. For the MediClin Bliestal Kliniken, being active in this area from the beginning has paid dividends. The treatment concept “pain and trauma” enables the clinic to find a therapeutic approach for patients covered by the pension insurance institutions who were previously difficult to treat. Moreover, it also enables the development of new treatment concepts tailored to the requirements of the employer’s liability insurance associations or the large reinsurers, which are becoming increasingly active in the treatment of patients after traffic accidents. Another increasingly growing group of patients in this context are police officers, security guards and soldiers returning from deployment abroad. An overview of the facilities Other key elements of the pain and trauma therapy concept are: Patient training/psychological education Pain control group Teaching of a relaxation technique or an imagination/stabilisation group Creative therapy Ergotherapy Physiotherapy and physical therapy Movement therapy and medical gymnastics Occupational therapy When there are relevant indicators, further trauma therapy processes such as EMDR (Eye Movement Desensitisation and Reprocessing) or IRRT (Imagery Rescripting and Reprocessing Therapy) Research is increasingly important for rehabilitation clinics Dipl.-Psych. Eva-Maria Meiser Head Diplom Psychologist MediClin Bliestal Kliniken, Blieskastel Prof. Dr. Volker Köllner Head Physician MediClin Bliestal Kliniken, Blieskastel 31 Information sources diagnose the previously hidden comorbid connection for the first time, and to provide the required specialist treatment. It was only in this way that patients were then provided with successful re-entry into their professional lives. After the connection between chronic pain and trauma was brought to the focus of the team by this group of patients, it was evident that numerous chronic pain patients in the psychosomatic clinic also had unresolved traumatic experiences in their history, or were suffering from full-blown post-traumatic stress disorder. Once the first case histories (Meiser and Köllner 2007) for chronic pain patients with comorbid PTSD showed that the addition of trauma therapy treatment elements in the rehabilitation concept could also lead to a clear improvement in pain symptoms, the working group under the clinic’s Head Psychologist, Dipl.-Psych. Eva-Maria Meiser, and Head Physician, Prof.Dr.Volker Köllner, developed a special treatment environment for patients with a comorbid connection between chronic pain and post-traumatic stress disorder. An important elements is: A trauma-pain group using a semi-open method, which was supplemented by obligatory individual therapy Overview of medical services When work makes you ill – causes and suitable intervention How the worlds of employment and psychotherapy can exist in a state of beneficial interdependence: In MediClin’s specialist psychosomatic clinics, the consideration and therapeutic involvement of all relevant elements leads to sustainable success in ensuring a patient’s re-entry into their chosen profession. People often only become fully aware of the value of a thing or situation when they register a deficit its loss. In our modern society, we live with growing uncertainty in the job market. Many companies increasingly offer only temporary contracts and more and more flexibility is expected from employees. The most desirable goals for many people are to have a permanent job and a secure income source – and they are prepared to make sacrifices to achieve it. One sacrifice appears to be, to an increasing extent, their own health. According to current statistics, although the number of sick days due to physical illness has decreased in total, the reasons for this decrease lie more in the fear of losing their job rather than in the generally improved state of health of employees. On the other hand, the number of sick days attributable to psychological illness has actually seen a clear rise. Is our modern working environment making us ill? Stress factors for health in the workplace It has been known for a long time that a high level of stress at work, combined with a limited scope for making decisions and few opportunities to use personal skills, is extremely stressful for both mind and body. The major stress 32 factor in this context is the limited scope for autonomous action and decision-making, not the amount of work. Those who have a high workload to manage, but at the same time are able to independently make decisions and choose themselves when they do which work, do not generally feel under great strain. On the contrary, having a highly demanding job, as long as it is combined with scope for decision-making and lots of ability to take autonomous action, provides a chance for personal development and for a good feeling of self-efficacy. Other factors in the working environment that make a difference between health and illness are feelings of re spect, appreciation and adequate remuneration.The medical sociologist Johannes Sigrist speaks of an effort-reward imbalance. There is twice the risk of employees who do not feel adequately remunerated or appreciated suffering a heart attack or developing depression in comparison to other employees. Alongside these psychological-mental factors, of course, there may also be insufficient work safety provisions or social structure conditions in the workplace, which make people ill in the truest sense of the word. On the whole, it can be assumed that the triggers for stress and illness caused by work or the workplace are bio-psychosocial factors. Many of these factors display a high level of overlap. Bullying at work is an extreme form The strain caused by these stress factors can exhibit itself in many forms, such as in changed psychological reaction patterns and behaviours, as well as in physiological symptoms. A number of manifestations of strain also merge into one another: 33 The most common diagnoses Physiological-biological factors can arise as a result of poor work protection provisions (safety at work and occupational medicine): Climatic conditions in the workplace (ventilation systems, etc.) Lighting (for example insufficient lighting, poor desk lamps, etc.) Noise in the workplace and insufficient noise protection provision Cold/heat (for example poor heat insulation or drafty working areas) Night and shift work (biorhythm) An overview of the facilities Social stress factors overlap to a large extent with psychological-mental stress factors; for example, bullying at work can be triggered or promoted by a competition-oriented company atmosphere and is a psychological-mental stress trigger. This could be when, for example, one colleague is systematically excluded from a group of colleagues or when a superior bullies one individual employee – but also when employees join together against superiors. It is important to observe here that not everything that is called bullying is actually real bullying; not every conflict in the workplace is automatically a case of bullying. Overall, social stress factors relate even more strongly to the working environment, the type of work or to the general company guidelines: Poor company atmosphere, for example, caused by different departments simply working on top of one another Poor security and provision for those employed (such as retirement provision) Poor opportunities for combining a career and a family High responsibility for people and property through the nature of the employment, causing: High level of emotional strain (helper!) Competitive pressure Isolated work Monotonous work Insecure workplace Information sources of social stress and can make people psychologically and physically ill. Our workplace relationships are set against a social context, and the resulting fear a person has of losing their job is one of the strongest psychological-mental stress factors triggered by social conditions. That is why socially acceptable structuring of workplace relationships already plays such an important role for work and health; to look alone at humane working conditions in the sense of sufficient regulations for safety at work would, therefore, fall short of tackling the whole issue. Alongside the already discussed limitations in a person’s ability to act or make decisions and insufficient appreciation, psychological-mental stress factors can appear in many different forms: Being overtaxed due to the performance volume, tempo or nature of the work Being under-challenged because the nature of the work does not correspond to a person’s qualifications Contradictory working instructions from superiors Conflicts (open and smouldering conflicts in the workplace) Bullying at work Sexual harassment Lack of recognition and support from colleagues and superiors Constant external disruption of work (for example through meetings) Incomplete information to tackle the work Poor feedback about success or any possible corrections necessary Unclear goals. What, how and by what deadline something should be achieved High performance and time pressure Controlling and monitoring by superiors Fear of failure Insufficient induction and training Unclear areas of responsibility Fear of losing job Specialist medical groups Specialised solutions > Psychosomatics Overview of medical services Initially, the so-called Sick Building Syndrome “only” exhibits itself physically.The person reacts with allergies and infections to a supposedly healthy working environment. In the psychological-mental area, decreased vigilance or a permanent absentmindedness and forgetfulness can be clear signs of stress in the workplace. There is a risk of burn-out if a sustainable imbalance occurs – when needs, opportunities and the required re-tanking of energy reserves are no longer striking the right balance with one another in the long term. Workaholic behaviour can be just as much a stress factor as being overtaxed or under-challenged. Presenteeism describes the behaviour of employees who drag themselves to work out of a latent fear of losing their job, despite the fact that they are ill. Health problems in the workplace – many go wrong in occupational interaction! If we do not want to ignore the bio-psychosocial view of these health problems then we must examine some basic questions. Employees must be able to adapt to the current job market, with its ever-more frenetic transformations and company restructuring processes. Particularly in the free market, employees encounter an increasing number of inhumane and immoral leadership styles, which they must counteract despite all of their health restrictions. The increasing idealisation of youth – together with a devaluing ignorance in relation to older employees – dramatises competition on the one hand, while on the other, it promotes even more the tendency for resignation and self-abandonment. There are a series of reasons for this development. One of which is top management, who have too little contact with the rank and file employees.Yet the rank and file also don’t see it as their obligation to inform someone about 34 current problems in everyday business. This is understandable because it is not always a pleasant task to be the bringer of bad news. It has in the past cost many a messenger their head. Therefore, the decisive factor is that people are often too afraid, or believe that it is dangerous, to be the whistleblower highlighting a grievance. And often they don’t really know how to communicate criticism in a constructive manner. The improvement potential that is hidden in these grievances remains therefore unutilised. And for this reason, many bosses and employees do not discover things that they should really know about. Fear gnaws at your heart and mind Many of the already named stress factors, such as the threat of losing your job, create fear. Fear is not necessarily something that is purely negative. It can also highly motivate people. The fear of things such as losing your job or being bullied at work apparently leads to more productivity. Following this logic, no employer – whose task it is to motivate employees – should do without “fear”as a motivational instrument. However, fear is not a good “adviser” or motivator because unfortunately the fear of losing your job often bears down so heavily on people that simply worrying about it – even when it doesn’t actually affect them directly – can have a major effect on health. For example, if employees in a company find out that within the next year 15 % of the workforce are to be made redundant, then the blood lipid levels in these employees will rapidly rise: A clear sign of stress and a danger for the heart. And these effects will still emerge, although at this point in time it is not clear which of the employees will be made redundant.“Workplace insecurity,” explains the medical sociologist Sigrist, “has a direct effect on physical and emotional processes.” Specialist medical groups We have phrased this question a little provocatively because occupational stress and psychotherapy seem to exist in two separate worlds. “Work is the inevitable condition of human life, the true source of human welfare.” (Count Lyev Nikolayevich Tolstoy, My religion, 1880) “Psychotherapy is professional psychotherapeutic action within the framework and rules of the public health care system, practised by psychotherapists with professional qualifications in line with ethical principles and standards, and monitored using quality control measures and following the principles of economic efficiency.” People who are no longer capable of carrying out their occupation often display physical and psychological symptoms that cannot be separated from one another. Therefore, it is apparent that occupational stress factors occur in advance of mental illness. Whether from conflict in the workplace, the threat of losing your job or a redundancy that has already happened, patients who believe that they are not up to coping with these strains are often written off as unfit for work. The inability to work is substantially dependent on the workplace situation and the person’s self- 35 The most common diagnoses Employers who want to have a healthy, competent and really productive workforce over the long run would be well advised to take a close look at matters and already introduce preventative factors to balance the consequences of the different types of stress factors: Mutual social support Reduce work intensity Maintain sufficient staffing levels Build-in time buffers Provide regular breaks Create a healthy working environment (for example noise reduction, lighting, etc.) Broaden the freedom of action Delegate decision-making responsibility Eliminate constant work interruptions Create holistic job assignments (planning, organising, implementing and checking) Occupational training secures a qualified workforce and helps to avoid fear and stress Employ workers based on their qualifications and create the opportunities for further development Provide feedback about the quality of the work Avoid contradictory instructions Improve communication, cooperation and information Foster a good working atmosphere An overview of the facilities What business does psychotherapy have in the workplace? Information sources How employers can promote productivity and enjoyment at work Overview of medical services assessment of their place within it. For example, people who are affected by conflicts in the workplace tend to find not only the physical but also the socio-communicative demands – such as uncertainty, tension within a team or even smouldering conflicts – as equally insurmountable and just as stressful. If the patient is written off work sick over a long period then they do not learn how to deal with the stress factors that have triggered their illness. This often leads, in the long term, to an application for retirement on health grounds being submitted. In this context, there then follows a whole series of expert examinations of the patient. If there are signs that it may prove successful, then rehabilitation measures are also initiated (rehabilitation rather than pension). How employees and employers can take the lead themselves in this area Many people tend to want to gain some sort of “pleasure” from everything that they do. If something is no longer enjoyable then it supposedly doesn’t have value anymore. This is an incorrect thought process. We need to introduce a learning process making it clear that work in itself has a value, responsibility is certainly very valuable and work is the“glue” for healthy social interaction.The increasing number of psychologically ill young people is, perhaps, the downside to a society based around instant gratification. Work does not only involve fun but also: “toil, hardship, adversity, which one can accept willingly or suffer through, conflict distress and punishment” (Brockhaus). 36 How psychotherapy can contribute to a healthy working environment Studies into the frequency, course and causes of psychological illness in employees are rare. There is certainly a need for demands to be made on occupational medicine, which has paid too little attention to the psychological factors of work-related illness up until now, and also on psychotherapy, which still spends too little time looking into the working situation of patients. The consequences of a therapy that is inadequate at tackling psychological illness affect employees in more ways than one. These illnesses do not only signify great suffering, but in the medium and long term, they also result in enormous costs for national economies due to cronification processes. Employees who receive therapy that has not also sustainably considered the workplace as a “cause”, end up returning to their place of work only to be quickly confronted once again by the same factors that caused the illness in the first place, and without being equipped with any adequate “instruments” to tackle them. Attention must be paid in the relationship between healthy and high-performing employees and a healthy economy to questions surrounding the consequences of early retirement due to ill health, loss of working hours or absenteeism, and the idea promoted by politicians of people extending their working lives. The most common diagnoses An overview of the facilities To reduce health problems caused by stress factors in the workplace, employers should ensure that their employees approach their work in a motivated manner and summon up the moral courage to denounce problems – only then can an employer or superior respond and take action. Secure jobs, respect, appreciation and a fair performancerelated pay are required to achieve this goal. The way that work is distributed, hierarchies are structured and how this all plays out in terms of human interaction also naturally affects people’s health. An important example of how this can evolve is the introduction of flexitime, which is connected to a clearly improved situation in terms of decisionmaking freedom and planning options for employees. Fear is not a suitable remedy. It leads in a superficial way to more activity, but in the long term to resignation and illness, as well as the loss of human and financial resources. For these reasons, the sociologist Panse estimates that the German economy loses several billions per year due to the fear of its employees – especially at a managerial level. Psychotherapy – regardless of whether inpatient or outpatient – should attach the necessary importance, in particular, to social and occupational problems arising before illness and those that result from illness.The solutionoriented tackling of these occupational and work problems should be a component of every psychotherapy treatment. It is only possible in this way to prevent the development of a viscous circle of illness, health problems in the workplace and an intensification of the illness. Against the backdrop of increasing bureaucracy and the sectoral distribution of responsibilities, psychotherapists and specialist psychosomatic clinics are faced with the task of competently handling those patients affected or passing them on to the appropriate place. In psychosomatic clinics, it is possible to highlight and treat the social-medical factors in the patient’s environment, pronounced comorbidity, serious physical effects of psychological illness and the loss of personal and social resources using therapy. In the end, this means that costs can be saved – both for the employer and the coverage providers – when these social and work-related problems no longer have to be shouldered by patients. That these costs can be saved by following such a sustainable process has been shown by the MediClin Deister Weser Kliniken with their studies carried out together with the health care insurance company AOK Niedersachsen, and the resulting integrated medical care contracts (see Annual Report 2008/2009). Dr. Dieter Pütz Head Physician Behavioural Medicine and Psychosomatics MediClin Deister Weser Kliniken, Bad Münder 37 Information sources Conclusion Specialist medical groups Specialised solutions > Psychosomatics Overview of medical services Heart and brain ward: forward-looking concepts for integral rehabilitation A one-year pilot project in cooperation with the AOK has demonstrated the value of the new “heart and brain ward” rehabilitation concept at the MediClin Fachklinik Rhein/Ruhr. The ward was officially opened in February 2010. Its interdisciplinary services in cardiology and neurology demonstrate the success of the rehabilitation and significantly reduce complications. The common risk factors found in vascular diseases formed the catalyst for and the medical foundations of this integrated rehabilitation concept. Ischemic lesions (myocardial infarction, cerebral infarction) often impact on a number of end organs at the same time. Due to the type of patients treated in the specialist clinic, there was an increasing need for interdisciplinary services in the initial phase of both cardiological and neurological treatment. An analysis of medical indicators identified during patient consultations showed a group of patients requiring high levels of additional diagnostic expenditure, who then experienced delays to their rehabilitation measures due to these additional diagnoses – sometimes of considerable length. Furthermore, it was observed that these patients suffered higher levels of complications and an increasing number of them required referrals back to the acute-care clinic. Common guidelines for rehabilitation measures The data collected in the pilot phase concurs with literature from other known surveys: The data shows that the cause of illness in 30% of stroke patients was of a cardiological nature (TOAST Classification) and some of these stroke patients already required monitoring of, for example, heart frequency even in the rehabilitation treatment phase.To carry 38 out neurological rehabilitation, including physiotherapeutic measures, on patients with known or unknown cardiological problems, an assessment of cardiovascular resilience – such as a report on ergometer levels – should be completed in advance. This is already a standard guideline in cardiology but has not yet been established in neurology. A stroke patient usually leaves the acute-care clinic with a diagnosis that is insufficient for the purposes of the rehabilitation phase, meaning that additional examinations are required to take account of these rehabilitative aspects. The rehabilitation measures must then be adapted to individual requirements. Therefore, we decided to combine neurology and cardiology in the treatment of these patients. In addition, we installed telemetric monitoring of blood pressure and heart frequency in order to recognise critical phases under therapy conditions. In practice, this showed that hypertension in stroke patients was often over-treated in therapy, and we registered an increasing number of cases of hypertension.The cause of this was not always inadequate pharmacotherapy. We also increasingly observed cardiac output disorders, right through to previously undiagnosed illnesses of the heart valve apparatus. The echocardiography specially set up for the rehabilitation delivered valuable information about heart resilience or indicators for further invasive therapy. Specialised solutions > Cardiology/neurology In order for rehabilitation to meet these requirements, patients have been brought together onto one ward: the heart and brain ward. We have introduced a cardiological and neurological workup and also set up telemonitoring in the ward. The concept is substantially supported by shared consultation between the head physicians. Patient findings are discussed in detail and the subsequent diagnostic, pharmacological and therapeutic concept is agreed upon jointly. The patient is then generally cared for in the specialist departments (neurology/cardiology). The experi ence gained in the pilot phase has shown that a change in medication had to be made in almost all patients, while an extended diagnosis was required in a large number of patients and the rehabilitation therapy adjusted accordingly (changes in the ergometer therapy, reduction of the resilience therapy and neuropsychological therapy, etc.). Our experience up to now also shows that patient security can be increased in this way (for example, fewer transfers back to the acute-care clinics) and the rehabilitation success has improved. To substantiate these statements, we plan to carry out an accompanying scientific evaluation. We are currently (spring/summer 2010) involved in raising the finance for this venture. Referring physicians have also responded to these changes and we have experienced a clear increase in referred patients requiring interdisciplinary treatment. The Specialist medical groups Overall, the interdisciplinary rehabilitation of patients with vascular illnesses is gaining an increasingly greater significance and the “heart and brain ward” provides a groundbreaking concept for dealing with this problem. For example, the problem of comorbidity is frequently faced as part of cardiological rehabilitation. How a stroke affects the recovery process for heart attack patients has not been sufficiently investigated in the past. Our heart and brain ward could generate relevant data to provide the foundations for multi-centre clinical studies. The interdisciplinary approach combining cardiological and neurological care could also be used to provide good foundations for the training of general practitioners. Above and beyond the medical and nursing care, another important topic in the treatment of critically ill people with a negative prognosis, such as hypoxic brain damage, is the handling of ethical questions together with the patient’s relatives – such as the extent to which continued care should be offered? The establishment of an ethical board in our facility is currently being investigated. The most common diagnoses Neurological-cardiological assessment and therapy Conclusion and outlook An overview of the facilities From a cardiologist’s perspective, the neurological problems of patients following resuscitation, heart operations or the implantation of artificial hearts in the referring hospitals are often not sufficiently documented – these post-operative developments include changed cognitive performance or focal neurological deficits. This means that patients with a memory deficiency already require, for example, a neuropsychological examination for an assessment of their fitness to drive. Published data on the subject shows that more than 30% of patients (these findings match our own experiences) exhibit memory retention deficiencies and deficits in selective attention, right through to serious executive failure. This being the case, it is necessary for patients to receive corresponding cognitive training and increasingly also the use of neuroenhancers as an accompanying medication. problem that arises here is which department, sector or employee is responsible at the coverage provider and what level of budget should be agreed for the treatment. The number of beds has already been expanded from the original eight to a total of 16 beds. Prof. Dr. Mario Siebler Head Physician Neurology MediClin Fachklinik Rhein / Ruhr, Essen Prof. Dr. Roger Marx Head Physician Cardiology MediClin Fachklinik Rhein / Ruhr, Essen 39 Information sources Closing documentation gaps in post-operative procedures Overview of medical services Hybrid operations – synthesis of interventional and operative techniques One of the few hybrid operating theatres in Germany has been in service since April 2009 in the MediClin Herzzentrum Lahr/Baden. Imaging processes have been integrated into surgical operations to quickly and efficiently combine diagnosis and therapy, as well as to create an interdisciplinary treatment platform. The hybrid operating theatre is a combination of cardio logical heart catheter laboratory and heart surgery operating theatre. It is equipped with an angiography/ X-ray unit, so that patients can be operated on and diagnosed at the same time. In this way, an interdisciplinary platform for heart surgeons, vascular surgeons, cardiologists, radiologists and anaesthetists is created. The hybrid operating theatre signals a new development in heart medicine, namely the linking of the disciplines cardiology, heart surgery and also vascular surgery – ultimately developed to realise innovation in patient therapy. Minimally invasive technologies for the benefit of risk patients Future developments in methods for treating cardiovascular illnesses will be played out primarily in an interdisciplinary arena. The main goal is to combine classical heart surgery interventions with minimally invasive catheter technology. The first thing worth mentioning here is percutaneous 40 aortic valve replacement, which makes it possible to replace heart valves without having to open up the whole chest. Initially, the narrowed aortic valve is expanded using a balloon. The heart valves that are to be implanted are folded and placed using a catheter in the valve annulus, where they are then opened up. The expansion of the prosthetic heart valve displaces the native, dilated valve and the prosthetic takes over its function. The catheter enters the body either via a transfemoral approach in the groin or transapically via a small cut in the chest. The complete surgery takes place without the use of a heart-lung machine. This new procedure considerably minimalises classical surgical intervention and is, therefore, particularly beneficial for older patients and high-risk patients. Intraoperative imaging guarantees immediate assessment of results Heart valve replacements carried out using catheters are only possible due to the angiography/ X-ray unit in the hybrid operating theatre. The MediClin Herzzentrum Lahr/Baden, is equipped with a floor-mounted X-ray system, including a special operating table, which can be freely rotated providing unhindered access to the patient. The X-ray system boasts film-free digital technology for quick examinations and perfect imaging with minimal radiation exposure. The images are transferred live to a screen. Intervention using stenting is also supported by this technology. The functionality of the prosthetic valve can be directly tested after implantation, which spares the patient from further postoperative measures. The interdisciplinary integration of surgeons, vascular surgeons, cardiologists and radiologists in one treatment room ensures that patients remain well protected even in emergency situations.They can be simultaneously diagnosed and treated using all available treatment methods while harnessing the combined interdisciplinary expertise. Transferring a patient to another operating theatre in an emergency would be fraught with risk because the patient must be mobilised and valuable time would be lost. In the hybrid operating theatre, surgical intervention can be carried out on the spot and with the aid of a heart-lung machine. The most common diagnoses The hybrid operating theatre has clear advantages for patient health care provision. It improves the medical options available and makes interventions more secure. It also supports minimally invasive techniques, which make it possible to treat high-risk patients. Furthermore, these techniques are so gentle that patients recover more quickly than with conventional treatment and the period of inpatient care can be reduced. Due to the complication rates in patients being lower, and recovery periods also being reduced, the hybrid operating theatre reduces costs over time, while simultaneously increasing the quality of the medical provision considerably. Through the use of these high-end technologies, the MediClin Herzzentrum Lahr/Baden continues to confirm its position as one of the leading heart clinics in Germany. An overview of the facilities Interdisciplinary know-how also protects patients in an emergency Conclusion Prof. Dr. Jürgen Ennker Head Physician MediClin Herzzentrum Lahr/Baden 41 Information sources The new X-ray technology in the hybrid operating theatre also modernises conventional non-cardiological interventions considerably – such as when using artery stents in the aorta. This procedure can be carried out even more precisely with the aid of the new angiography system. In addition, live fluoro overlay imaging in radiology makes it possible to display a three-dimensional image of the heart chamber, which is a great advantage for procedures such as sclerotherapy for cardiac arrhythmias. These new devel opments in radiology increase the quality of the treatment and thus also considerably improve security for the patient. In vascular surgery, this intraoperative vascular imaging provides an immediate quality assurance system. Specialist medical groups Specialised solutions > Heart surgery Overview of medical services When every second counts: telemedicine in cardiology and heart surgery Rapid intervention due to the IT-based networking of clinics and emergency services: The MediClin Herzzentrum Coswig has initiated a heart attack network in the Wittenburg region of the German state of Saxony-Anhalt under the patronage of Minister President, Prof. Dr.Wolfgang Böhmer. Heart attack network The medical advances we have achieved due to IT-based networking in the area of cardiological emergency therapy can be illustrated by the following example emergency. A man collapses at his workplace or at home with severe pain in his chest, the emergency physician carries out an electrocardiogram and the data is immediately transferred via the Internet to the MediClin Herzzentrum Coswig. The diagnosis is an acute heart attack.While the patient is underway in an ambulance to the Herzzentrum Coswig, the preparations for a percutaneous coronary angiography are already being carried out at full speed. A heart catheter laboratory is kept free and a surgical cardiologist is ready and waiting for immediate treatment. Thanks to the rapid start to the therapy, the life-threatening situation can be averted and the patient does not have to worry about any secondary damage. The affected heart cells have not yet died. Overall, we gain around half an hour to an hour of extra time for the emergency treatment of acute heart attacks using our information highway. How the heart centre cooperates with emergency services using information technology The example case described above refers to our cooperation with emergency services or emergency physicians in the region, and the ground-based emergency services in the administrative district of Wittenberg. The company PaulGerhardt-Diakonie Krankenhaus und Pflege GmbH also participates in this emergency rescue programme. In the first few months following the start of the project in June 2009, emergency physicians from the administrative district of Wittenberg sent around 100 electrocardiogram reports from the ambulance to the Herzzentrum Coswig. Around one- 42 third of these reports confirmed a suspected acute heart attack. The patients were then brought directly to the heart specialists, so that the two-hour deadline for the start of treatment could be adhered to and secondary damage could be avoided or minimised. The prerequisite for this system was not only the setting up and organisation of the network and the equally important natural and seamless cooperation between emergency physicians and the Herzzentrum Coswig, but also the investment in a twelvechannel electrocardiograph from which the data could be sent over the mobile phone network to the clinic in seconds. Telemedical data transfer during heart surgery The MediClin Herzzentrum Coswig is situated in a rural area in Saxony-Anhalt. It is not uncommon for patients to live more than 100 km away from the heart clinic. The cardiological-clinical diagnosis mostly takes place, therefore, near to the patient’s place of residence.The heart catheter film is of particular importance for heart surgeons in making decisions about operations and treatment strategy. The MediClin Herzzentrum Coswig works together with many partner clinics in Saxony-Anhalt who provide heart catheter diagnosis and therapy services. These include the Klinikum Quedlinburg, the Kreiskrankenhaus Bitterfeld, the Johanniter-Krankenhaus Stendal, the Pfeifferschen Stiftungen in Magdeburg and the municipal Klinikum Magdeburg. The heart catheter findings and coronary angiography (representation of the coronary arteries) are, where required, sent directly from these clinics via an information highway over the Internet to the MediClin Herzzentrum Coswig. The heart surgeon is then able to see the findings on a screen and in an emergency identify any indicators for an immediate operation. This can result in the requirement for immediate emergency transport of the patient by helicopter In Germany, it is still the case that 40 % of all deaths can be attributed to cardiovascular problems and 20 to 40 % of heart attacks prove fatal – in Saxony-Anhalt this statistic is right at the top end of the range. We want to rid ourselves of this sad record through the use of the “Heart attack network”, and we are able to draw a little more confidence every day due to our successes. Specialist medical groups The most common diagnoses 1. The cardiologist at the partner clinic always has surgical backup. Even before carrying out their own intervention measures on the coronary arteries, they are able to seek the opinion of the heart surgeon at the MediClin Herzzentrum Coswig. 2. Conversely, the heart surgeon at the MediClin Herzzentrum Coswig receives an immediate overview of the findings of colleagues from the cooperation clinic and is able to immediately plan and schedule the time and type of operation required. This makes it possible to rapidly put together a suitable operating team for very complex medical interventions. 3. The heart specialist in Coswig is no longer reliant on findings being sent via data media such as CD-ROM, the delivery of these media from the cardiology clinic to the surgical heart centre would result in the loss of much valuable time.Therefore, the patient is guaranteed appropriate surgical care within the shortest amount of time. 4. This results in more rapid and effective help for the patients than when using conventional methods and, at the same time, delivers a better prognosis for post-operative recovery. Conclusion An overview of the facilities Telemedicine offers many advantages 5. In addition, there are fewer occurrences of inappropriate transfers to the MediClin Herzzentrum Coswig. Patients transferred to the centre have real medical indicators for surgery, which the heart centre in Coswig has been able to check in advance via the information highway. Dr. Tom Giesler Clinic Director for Cardiology and Angiology MediClin Herzzentrum Coswig PD Dr. Harald Hausmann Clinic Director for Heart and Vascular Surgery MediClin Herzzentrum Coswig 43 Information sources or ambulance to Coswig. However, occasionally the partner clinics are more than 150 km away from Coswig and even emergency transport by ambulance would mean the patient arriving too late. In these circumstances, the duty physician in Coswig promptly sends a surgical consultation via the Internet to the cardiologists in the partner clinic. One of the experienced heart surgeons is always on duty in Coswig and is available to evaluate the medical findings at any time of the day. Overview of medical services From curative medicine to evidence-based medical rehabilitation The discussion about the effectiveness of rehabilitative measures demands that multidisciplinary therapeutic approaches following clear guidelines are used in the provision of medical rehabilitation. Beyond the provision of curative medicine, this rehabilitation has the goal of initiating stable lifestyle changes suitable for everyday life based on the requirements, capabilities and prospects of the individual undergoing therapy.These therapeutic approaches include not only functional but also educational and psychosocial aspects that systematically build upon each other. In the MediClin Bliestal Kliniken, these requirements are realised and underpinned by an innovative quality assurance process. Some rehabilitation measures were, up until a few years ago, designed more as a convalescence stay with a wellness aspect. This situation has now changed significantly. Justified criticism from coverage providers and the low regard for rehabilitation facilities, quite aptly summed up by the saying “a mudpack in the morning, tango in the evening”, led to a fundamental change in medical rehabilitation. Currently established guidelines, such as the DRV (German statutory pension insurance scheme) guidelines for the rehabilitation of chronic back pain, ensure that there are strict quality controls in rehabilitative medicine. Through documentation of treatment results, it is possible to evaluate the rehabilitation that is to be provided on the basis of evidence-based concepts. Using this systematic measurement of results – and the necessary infrastructure required – it is the goal of the MediClin clinics to be the leader in medical rehabilitation. Holistic approach to treatment based on DRV guidelines In accordance with the currently valid medical provision guidelines (DRV therapy standards, therapy guidelines from the professional medical associations, as well as the statutory health insurance providers e.g. AOK pro Reha), the orthopaedic specialist clinic at the MediClin Bliestal Kliniken, Blieskastel, has organised their rehabilitation measures 44 based on sophisticated, deficit-oriented medical rehabilitation provision, and have developed a modular concept for introducing this therapeutic treatment. The appreciation of a holistic approach to treatment is a decisive factor for our clinic. Defined dysfunctions are treated in a multidisciplinary way.These therapeutic approaches not only include functional but also educational and psychosocial aspects that systematically build upon each other. Balneo-physiotherapy measures are introduced to support regeneration and relaxation. An integral component is to provide those people undergoing therapy with clarification about the causes of their illness and the effects of their behaviour on the development of the illness. Initially, patients should be provided with an insight into the necessary changes required in their lifestyle habits. Secondly, it is necessary to communicate the required skills to be able to cope as conveniently as possible with the illness-related deficits in everyday life. Depending on the individual case, the patient may require the integration of psychotherapy elements, which then become key factors in the success of the overall therapy. As a large number of patients requiring rehabilitation have been largely physically inactive for a long time, the physical activation of the patient is also an important part of the therapy. The goal here is to improve body awareness and to restore the joy of movement. Without this sort of insight or re-evaluation, it is not possible to achieve sustained success in therapy in most cases. There are ready-made therapy standards for the diagnoses of the main course of treatment, such as the re - Specialist medical groups 45 The most common diagnoses Medical provision guidelines provide a certain level of security for therapy planning in rehabilitation clinics. To provide the optimum therapy treatment, however, the quality of the measures provided should be assessed and constantly improved according to criteria oriented around the effectiveness of the therapy. The quality of the results is of central importance for the assessment of the quality of the entire medical provision. It provides information about the success of the acute-care or rehabilitative medical treatment. The quality of the results can be measured by, amongst other things, a target-performance analysis or a pre-post analysis based on recognised scores. The systematic determination and evaluation of treatment results represents a general challenge. Therefore, we have installed an effective quality management system in the MediClin Bliestal Kliniken. It is an important instrument for us in checking and guaranteeing that our services are being provided effectively and economically because cover age providers are increasingly demanding feedback about treatment results that is above and beyond compliance with guidelines and standards. The first few statutory health care insurance providers are already setting their own concrete performance standards. To make the quality of our rehabilitation treatment continuously transparent and measurable, we have participated, together with other clinics in the MediClin Group, in the An overview of the facilities Systematic measurement of results ensures transparent quality comparisons Information sources habilitation of shoulder, hip or knee prostheses or for chronic back pain. In addition, there are supplementary therapies which can be prescribed according to the additional pathologies. Finally, certain therapies dependent on the results of standardised admission tests can be scheduled. All of the therapy packages can be requested in full or, if required, modified to individual requirements. Of course, individual therapies can be requested later or withdrawn at any point depending on the nature of the case. Because the primary deficits faced by patients do not change on a daily basis, the basic indicator-specific medical provision is commonly defined. Any differences in the requirements of individual coverage providers are realised through the use of supplementary packages. In this area, the primary goal of the DRV is reintegration into professional life through the provision of the necessary skills, while for the statutory health insurance providers it is the recovery of a patient’s domestic independence and the avoidance of nursing care. In summary, the basic and supplementary packages cover all core elements of orthopaedic rehabilitation with physiotherapy and balneo-therapeutic treatment, as well as including areas such as education/competence training, psychological support and activation therapy. Overview of medical services project TK-EVA-Reha (Evaluation of rehabilitation success – from the statutory health care insurance company Techniker Krankenkasse). This project indicates the quality of rehabilitation services using a comparison of the values from admission and discharge forms in the rehabilitation facilities and is based on recognised scores. It provides us with a meaningful process for measuring the actual success of the rehabilitation provision. The systematic measurement of treatment results is supported electronically by the use of a new software tool. This software is integrated into the existing clinic information system, on the one hand, to collect diagnostic information and make it immediately available (process control), and on the other, to optimise treatment planning and control, and to evaluate the success of the rehabilitation treatment (treatment organisation). This software system, with its questionnaire, testing and documentation features, allows patients, physicians, psychologists and people from other medical professions to electronically run assessments and questionnaires directly. Administrative data, diagnoses made during admissions to the clinic or during and at the end of the treatment, as well as information about wards or transfers are directly transmitted to the system. The complete data from an assessment is then made immediately available for evaluations and added to previously established performance reports. We currently use the EVA-Reha orthopaedic scores for hip and knee rehabilitation routinely across all statutory health care insurance providers for all eligible patients in the specialist orthopaedic clinic at the MediClin Bliestal Kliniken. The collected data is statistically evaluated anonymously and a detailed report on the results is created shortly after the data collection process is complete. This report displays comprehensive evaluations and individual results. The analysis of these results provides us with important input for our internal quality management system. The system also allows us to continuously identify problems, analyse weak points and improve quality, as well as to further develop our structures, processes and results. In particular, the treatment concepts we have designed can be evaluated in terms of the quality of their results and different concepts can be compared with one another. As a service provider, we set ourselves apart from the competition by evaluating our own performance quality. Both coverage providers and patients obtain a sophisticated impression of the performance quality delivered by our treatment concepts. The systematic measurement of results makes it possible for internal benchmarking within our clinic group. 46 Prof. Dr. Stefan Rupp Head Physician for Orthopaedics and Rheumatology MediClin Bliestal Kliniken, Blieskastel Dr. Sven Messner Senior Physician for Orthopaedics and Rheumatology MediClin Bliestal Kliniken, Blieskastel Specialised solutions > ENT Cochlear implants – new hope in the world of hearing High-tech infrastructure and targeted rehabilitation generate optimum synergy effects: In the MediClin Bosenberg Kliniken, St.Wendel, we offer a unique concept for the rehabilitation of those with high-level hearing Learning to hear again in rehabilitation How the cochlear implant works as a “translator” Although hearing aid provision has improved in recent years due to enormous technical advances, wearing a hearing aid alone is for many people with hearing impairment not sufficient to combat the diverse psychosocial problems that may have developed over many years. Those suffering hearing impairment must first learn to hear again. With the use of cochlear implants, which we will describe in a moment, the adjustment processes required to fit back The cochlear implant (CI) consists of externally worn parts and implanted parts. The externally worn microphone and speech processor also carried on the outer ear process and code the speech signal that is transmitted to the ear of the person undergoing therapy.The speech processor is fully programmable, such as to regulate loudness. In the next step, the speech signal is transferred via the electrode coil 47 The most common diagnoses An overview of the facilities into the world of the hearing are similar to learning a foreign language. Therefore, a rehabilitation concept has been developed specifically for this target group in the MediClin Bosenberg Kliniken, with the goal of restoring occupational and social communication skills. To ensure that all those undergoing rehabilitation can take part in the measures without any stress, the MediClin Bosenberg Kliniken pays close attention to providing unrestricted accessibility for all people with a hearing impairment. The treatment rooms, therapy rooms and the reception are equipped with communication systems for those undergoing rehabilitation, while employees in all departments are trained in communication with people suffering hearing loss or deafness. This includes a basic knowledge of sign language and the competent use of a variety of communication techniques. The patients’ rooms have also been fitted out with everything required by those with a hearing impairment – from a light signal system, a fax with subtitles right through to a computer for hearing training. Information sources Around 14 million people in Germany suffer from a hearing impairment. Around 1% of those affected, or approximately 140,000 sufferers, have only a rudimentary level of hearing or are already deaf. The consequential costs of inadequate provision for hearing impairments are immense for the economy. Auditory communication difficulties often result in those affected withdrawing from what is going on around them; before those with a hearing impairment ask once again for the umpteenth time what was just said, they withdraw back into their own world. Isolation from colleagues and also within the family and groups of friends causes serious changes to social structures in the workplace and private lives of sufferers. The result is frequently the loss of occupational competence and problems in private relationships because communication is too strenuous and uncertain. These communication breakdowns lead to misunderstandings and, for those affected, are often the cause of bullying, social isolation and depression. Specialist medical groups loss or who are deaf. Overview of medical services implanted in the inner ear (cochlear) – containing a receiver and stimulator – to the electrode array. By activating the electrodes in the inner ear, it is possible to stimulate sections of the auditory nerve fibres. Hearing using the CI differs fundamentally from conventional hearing or amplification using hearing aids, so that speech training comparable to learning a foreign language needs to be performed. All acoustic information must be coded and synchronised with the previously stored auditory memory. Different speech processing strategies have been developed for this process via the three leading cochlear implant manufacturers in Germany. These strategies are very different in terms of the relevant mechanical switch signals according to their frequency spectrum, their amplitude (energy) and their bioelectric electrode stimulation patterns. The different speech processing strategies play a decisive role in the setting of the speech processor and its later readjustment or rehabilitation for the patient’s speech intelligibility. These settings must be developed individually by qualified specialists (CI technicians and logopaedic /audio therapists) in synchronised coordination during the course of intensive auditory speech training programmes. In addition, a series of other important additional equipment, such as an FM system (wireless signal transmission system), audio cable, distance microphone and telephone adapter, are required for patients wearing a CI implant. 48 From highly specialised surgery to rehabilitation measures Medical indicators for outpatient and inpatient rehabilitation measures are: Sudden deafness (for example, after an accident, acute hearing loss, meningitis) Patient has just undergone cochlear implant provision (one or both sides) High level of hearing loss with auditory communication difficulties and the severe psychological impairment caused by it It is crucial that the CI operation is carried out by an ENT physician specialising in CI surgery, who must also demonstrate continuous long-term experience in micro-surgery of the ear. A period of around five days should be sched uled for the inpatient stay surrounding the surgical intervention. After four to six weeks, the initial activation of the speech processor will take place, followed by two days of auditory training. This activation procedure can be carried out at the clinic where the operation took place but provides only initial acoustic information at this stage. The most common diagnoses The use of a CI provides deaf people with a clear improvement in their auditory communication skills. However, a high-quality rehabilitation concept is required to accompany the implant – such as that offered at the MediClin Bosenberg Kliniken. This rehabilitation treatment enables the restoration of occupational capabilities in a considerable number of patients. Experience has shown that once the communication barriers have been broken down, those people with a hearing impairment can once again be integrated back into their professional surroundings, while displaying a particularly high level of motivation. And of course, let us not forget the massive improvement in quality of life provided through the regained participation in the world of communication. An overview of the facilities Medical follow-up treatment Step-by-step optimisation of the speech processor and its technical testing Audiometric testing with relevant hearing tests including speech Psychological measures Speech therapy measures Training to use the CI system (care, fault detection) and the additional equipment (telephone adapter, additional microphone, FM system, if required) Documentation (for example, CI passport with documentation about the settings of the speech processor, curative findings and information about the rehabilitation therapy units already completed) Coping strategy for dealing with the hearing impairment Tactical measures for hearing and communication to improve auditory speech communication Stabilising the psychological condition through group and individual measures Conclusion Dr. Harald Seidler Head Physician ENT MediClin Bosenberg Kliniken, St. Wendel 49 Information sources The post-operative rehabilitation in the MediClin Bosenberg Kliniken includes: Specialist medical groups Specialised solutions > ENT } 50 S P E C I A L I S T ME D I C A L G R O U P S The head physicians in the nationwide medical specialist groups within the MediClin Group cultivate the exchange of scientificmedical knowledge, as well as the exchange of experience on a multidisciplinary level. Their work creates multiple synergy effects and the freedom for continuous optimisation of medical processes in the individual clinics. The whole is more than the sum of its parts How the networking of specialist competence and human experience can yield new knowledge and promote smoothly running processes and the value-added effect of synergies is demonstrated by the specialist medical Passing on and sharing experience Avoiding the reinvention of the wheel in every location – sharing rehabilitation concepts Even head physicians have a learning curve. The first few years are often the hardest; new concepts need to be developed and, in some cases, far-reaching decisions taken, without being able to call on a corresponding wealth of experience. It is precisely in this area that the specialist groups are a valuable resource for newcomers to the management level. Managerial physicians can profit from exchanges with experienced colleagues. Rehabilitation is characterised by its modular and multiprofessional structure. In the guidelines and rehabilitation therapy standards of the German statutory pension insurance scheme, it is specified which treatment elements should be offered and to what extent they should be provided in a modern rehabilitation clinic. This trend towards standardisation means that rehabilitation can be offered at the same scientifically based high standard across Germany. 51 The most common diagnoses The specialist groups are driven by the head physicians in the relevant MediClin clinics. The smaller specialist groups have between six and eight members, the larger ones up to 20 members. All four specialist groups meet during the annual managerial congress in January, where there is an exchange of information between various representatives. In addition, there is usually an additional meeting every year when each specialist group comes together individually. Other methods of exchanging information are telephone conferences and Internet forums. The specialist groups are efficiently supported in these areas by the MediClin central office in Offenburg. Head physicians have generally not been prepared for these sorts of questions during their training and education. But this inexperience can lead to wrong decisions being taken in critical situations. That’s why representatives of the specialist groups – generally experienced head physicians – already offer younger colleagues their support before they take over their new position. While finding their way into their new role as head physician, the exchange of information and experience with the whole specialist group is helpful and lightens the load. This exchange amongst colleagues is also a great benefit for the more experienced head physicians. How new concepts or modern treatment options have been tried and tested in practice or which changes have taken place at the coverage providers – such knowledge is imparted for the mutual benefit of all members of the specialist groups. An overview of the facilities Internal medicine/cardiology Neurology Orthopaedics Psychosomatic medicine and psychotherapy “How do I develop medical concepts in line with current guidelines and make them attractive and economically efficient for patients and coverage providers?” “How do I prepare myself for a visit from a coverage provider?” “How can I make good use of a quality management system?” Information sources In large and well-organised clinic groups, synergy effects are not only available in the economic sphere, but also on a specialist medical level. The clinics in the MediClin Group have been bundling the concentrated specialist knowledge found in their individual locations into nationwide specialist groups over the last five years. The following specialist groups are currently active: Specialist medical groups groups within MediClin. Overview of medical services However, this demands a high level of investment in the development of therapeutic concepts from the individual clinics. Relaxation training, smoking withdrawal programmes, occupational therapy options, aerobic endurance training, patient training and many other modules must be developed, implemented and evaluated. An individual clinic generally finds itself significantly overextended in the completion of this task. It is precisely in this area that being part of a strong community proves invaluable. Within the specialist groups, work is divided, with every clinic developing and testing only one or two concepts – although at a very high level – and making them available across the group. The exploitation of these synergy effects not only saves time but also increases the end quality of the therapeutic provision. Even didactic materials such as PowerPoint templates for patient talks are no longer developed separately in every location, but prepared in individual clinics and then discussed and coordinated within the specialist group. The relevant materials, including slides for the patient talks and therapy plans, are then made universally available over MediClin’s intranet. When a specific treatment concept is requested by coverage providers, this system also enables the implementation of the concept for a specific medical disorder in a particular location within a relatively short period of time. The required experience can be acquired quickly through work shadowing in a MediClin clinic with more experience in this area, or through practical training seminars at the MediClin Academy. MediClin specialist groups – a creative community The half-life of medical knowledge is currently only around five years. In addition, there is the increasing pace of change of economic factors and the requirements of the coverage providers. This demands a high level of creativity and the ability to adapt. These challenges can no longer be dealt with by head physicians from the old school – developing concepts individually at their own desks.Teamwork and joint creativity are required. The MediClin specialist groups are able to take account of these requirements because in the annual meeting there is enough freedom to anticipate future developments, and develop approaches and appropriate strategies for effective solutions at an early stage. It is not only younger head physicians who perceive the specialist groups as a valuable part of the company culture and common identity. It is also a pleasant experience to see familiar faces and receive support at congresses for the individual specialist groups. These specialist groups are an especially valuable resource for managers, who, in their position within the company, can often find themselves isolated, which also contributes to making MediClin an attractive place for managerial physicians to work. Prof. Dr. Volker Köllner Head Physician MediClin Bliestal Kliniken, Blieskastel 52 MediClin is a company with clear specialisations.The following pages will provide you with an overview of the most common diagnoses in our acute-care clinics and rehabilitation facilities.The data refers to the year 2009. The most common diagnoses MediClin acute-care clinics MediClin rehabilitation clinics An overview of the facilities 54 55 53 Information sources } THE MOST COMMON DIAGNOSES IN A C U T E IN PAT I E N T C A R E A N D R E H A B I L I TAT I O N Overview of medical services MediClin acute-care clinics In the field of inpatient acute-care treatment, MediClin has clear areas of expertise within the 25 most common diagnoses. Specialities in orthopaedic medical conditions, internal medicine (with a focus on cardiology/heart surgery), neuro-medicine and psychological sciences are frequently represented in our clinics. The 25 most common main diagnoses in MediClin acute-care clinics in 2009 Rank ICD-10 No. of cases 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 I25 M51 I20 M54 I50 M17 I21 F10 I48 I63 Z38 M16 I35 M48 C79 C34 M75 S06 F33 F32 T84 I70 K80 C50 M23 2,014 1,699 1,265 1,212 851 813 809 799 785 779 771 755 739 581 525 511 489 468 457 394 379 375 366 342 332 Brief description Chronic circulatory disorders of the heart Thoracic, thoracolumbar and lumbosacral invertebral disc disorders Angina Pectoris Back pain Cardiac insufficiency (heart failure) Gonathrosis (osteoarthritis of the knee joint) Acute heart attack Psychological and behavioural disorders due to alcohol Artrial flutter and artrial fibrillation (cardiac arrhythmias in the heart’s atria) Cerebral infarction (stroke as a result of cerebral blood vessel blockage) Single live births Coxarthrosis (osteoarthritis of the hip joint) Non-rheumatic aortic valve diseases Other spondylopathies (degenerative diseases of the vertebrae) Secondary malignant tumours in other areas (such as brain, bones) Malignant tumours of the bronchia and lungs Shoulder lesions Intracranial injury Recurrent depressive disorder Depressive episode Complications caused by orthopaedic endoprostheses, implants or transplants Atherosclerosis (hardening of the arteries) Cholelithiasis (gall stones) Malignant tumours of the breast (mammary gland) Damage to the inner knee joint Diseases of the musculoskeletal system and connective tissue cardiovascular system Births 54 Cancer Diseases of the Diseases of the nervous system and psychological disorders Diseases of the digestive system An overview of the most common diagnoses > Acute inpatient care and rehabilitation MediClin rehabilitation clinics In the field of rehabilitation, MediClin’s specialities include the areas of neuro-medicine and psychological sciences, as well as orthopaedics, internal medicine and oncology. The diagnoses are distributed differently across the individual locations.You will find an overview of the range of services offered in all facilities on page 58. The ten most common main diagnoses in the specialist department of neurological rehabilitation in 2009 Rank ICD-10 No. of cases Neurology 1 2 3 4 5 6 7 8 9 10 I63 G35 I61 S06 D32 G62 C71 I60 I69 G20 6,491 1,121 793 496 333 325 311 307 256 185 Cerebral infarction (stroke as a result of cerebral blood vessel blockage) Multiple sclerosis (chronic inflammatory disease of the brain) Intracerebral bleeding (brain haemorrhage) Intracranial injury (injury within the skull) Benign tumour of the meninges (brain membranes) Other polyneuropathies (nervous diseases) Malignant tumour of the brain Subarachnoid haemorrhage (bleeding in the area of the fine meninges) Consequences of a cerebrovascular illness Parkinson’s disease The ten most common main diagnoses in the specialist department of psychosomatic rehabilitation in 2009 No. of cases 1 2 3 4 5 6 7 8 9 10 F43 F33 F32 F45 F41 F48 F50 F40 F34 F90 1,582 1,301 1,262 578 383 318 297 237 167 129 Psychosomatics Reactions to extreme stress and adjustment disorders Recurrent depressive disorder Depressive episode (depressive disorder occurring in phases) Somatoform disorders Other anxiety disorders Other neurotic disorders Eating disorders Phobic disorders Long-term affective disorders Hyperkinetic disorders An overview of the facilities ICD-10 55 Information sources Rank Overview of medical services The ten most common main diagnoses in the specialist department of orthopaedic rehabilitation in 2009 Rank ICD-10 No. of cases Orthopaedics 1 2 3 4 5 6 7 8 9 10 M17 M16 Z96 M51 M54 S72 M48 M53 T84 M50 5,247 5,066 3,859 3,669 2,742 1,799 1,347 1,028 980 488 Gonathrosis (osteoarthritis of the knee joint) Coxarthrosis (osteoarthritis of the hip joint) Presence of other functional implants Other invertebral disc disorders Back pain Fracture of the femur (broken thigh bone) Other spondylopathies (spinal column wear and tear) Other illnesses of the spinal column and back Complications through orthopaedic endoprostheses, implants or transplants Cervical invertebral disc disorders (cervical spine) The ten most common main diagnoses in the specialist departments of cardiology/ other internal medicine/ENT rehabilitation in 2009 Rank ICD-10 No. of cases Cardiology/other internal medicine/ENT 1 2 I25 E11 and E10 I21 Z95 H93 I35 J44 I10 I70 I26 4,362 Chronic ischemic heart disease (chronic circulatory disorders of the heart) 1,613 1,269 973 953 922 716 495 378 310 Diabetes (diabetes mellitus types 1 and 2) Acute myocardial infarction (heart attack) Existence of cardiac and vascular implants or transplants Tinnitus, other illnesses of the ear Non-rheumatic aortic valve diseases Other chronic obstructive lung diseases Essential (primary) hypertension (high blood pressure without known cause) Atherosclerosis (hardening of the arteries) Pulmonary embolism 3 4 5 6 7 8 9 10 The ten most common main diagnoses in the specialist department of oncology rehabilitation in 2009 56 Rank ICD-10 No. of cases Oncology 1 2 3 4 5 6 7 8 9 10 C61 C50 C18 C34 C64 C67 C20 C16 C56 C15 2,820 1,776 724 690 526 401 389 236 113 101 Malignant tumour of the prostate (prostate gland) Malignant tumour of the breast (mammary gland) Malignant tumour of the colon (large intestine) Malignant tumour of the bronchia and lungs Malignant tumour of the kidneys, excluding the renal pelvis Malignant tumour of the bladder Malignant tumour of the rectum (end of large intestine) Malignant tumour of the stomach Malignant tumour of the ovary Malignant tumour of the oesophagus (gullet) mcl139_e_057_061_einrichtung_klapper:dtp 17:02 Uhr Seite 57 A N OV E RV I E W O F T H E M E D I CL I N FAC I L I T I E S MediClin has 34 acute care and rehabilitation facilities, as well as over ten medical care centres and seven nursing care facilities. In the following chapter, we will introduce the individual clinics and describe their concepts and medical specialities in more detail. In addition, there is information provided about the number of beds, employees and the number of patients provided with inpatient care in the clinics. MediClin Reha-Zentrum Roter Hügel Bayreuth North Rhine-Westphalia region Lower Saxony region Mecklenburg-Vorpommern region Eastern region Hesse region Saarland region Baden-Württemberg region Medical care centres Nursing care facilities An overview of the facilities 62 63 68 74 82 89 92 95 105 109 57 Information sources } 19.10.2010 mcl139_e_057_061_einrichtung_klapper:dtp 19.10.2010 17:02 Uhr Seite 58 Specialist clinics for medical rehabilitation MediClin Reha-Zentrum Roter Hügel p. 62 Pag en um be r REHABILITATION Pag en um be r INDICATORS / SELECTED DIAGNOSES * Ea tin gd iso Eff rde ect rs so fa Ep cci ile de psy nts Ga an str di oe nju nte Ge rie rol ria s og tri c ica Gy dis l na illn eco ease ess s log He es ari ica ng l il lne He i art mpa sse irm s dis e Illn ea nt ess ses es of Illn the ess kid es ne Me of ys, the tab uri oli r na e Mu spi cd ry r tra ise ltip a t ct, a o l ses ry es pro Ne o c ler rga uro sta o te n sis log s Ne i cal uro dis log ea Ne i ses c al uro m log y op Ne ath uro ical r y eh log a Ne uro ical r bilita eh tio ses ab np On ilit co ha a log s tio ica np eB Or tho l il h ase lne pa sse C ed Pa s ic i rki nso lln ess n‘s Pe es rso dis na lity ease Po lyn dis e ord Psy urop ers ath ch olo y gic Psy al ch ill oso Psy ma ness es ch t ic i ov lln eg Rh ess a eu es ma tativ e t Sk i i c l lne ull dis s ea an ses ses db Sp rai eci ni a nju Tin l pai nt rie nit s h us era Va p y scu lar dis Ve ea no ses us dis ea ses The MediClin facilities > Overview All erg i Am c illn ess pu es tat An ion xie s ty dis Be ord ha vio ers u Bro ral nc hia med icin Bu la lly sth e ing ma Ca rdi ov asc Ce ul reb rov ar di sea asc De ses pre ula rd s Dia sion ise ase be t s Dis es m ell tur itu of ban eq ces s uil ibr ium Overview of medical services p. 62 Mecklenburg-Vorpommern region MediClin Reha-Zentrum Roter Hügel Mecklenburg-Vorpommern region MediClin Dünenwald Klinik p. 81 p. 81 MediClin Dünenwald Klinik MediClin Reha-Zentrum Plau am See p. 80 p. 80 MediClin Reha-Zentrum Plau am See Lower Saxony region Lower Saxony region MediClin Deister Weser Kliniken p. 73 p. 73 MediClin Deister Weser Kliniken MediClin Hedon Klinik p. 69 p. 69 MediClin Hedon Klinik MediClin Klinikum Soltau p. 71 p. 71 MediClin Klinikum Soltau MediClin Seepark Klinik p. 72 p. 72 MediClin Seepark Klinik North Rhine-Westphalia region North Rhine-Westphalia region MediClin Fachklinik Rhein/Ruhr p. 65 p. 65 MediClin Fachklinik Rhein/Ruhr MediClin Reha-Zentrum Reichshof p. 66 p. 66 MediClin Reha-Zentrum Reichshof MediClin Rose Klinik p. 67 p. 67 MediClin Rose Klinik Eastern region Eastern region MediClin Klinik am Brunnenberg p. 86 p. 86 MediClin Klinik am Brunnenberg MediClin Klinik am Rennsteig p. 87 p. 87 MediClin Klinik am Rennsteig MediClin Reha-Zentrum Bad Düben p. 85 p. 85 MediClin Reha-Zentrum Bad Düben MediClin Reha-Zentrum Spreewald p. 88 p. 88 MediClin Reha-Zentrum Spreewald Hesse region Hesse region MediClin Reha-Zentrum am Hahnberg p. 90 p. 90 MediClin Reha-Zentrum am Hahnberg MediClin Reha-Zentrum Bad Orb p. 91 p. 91 MediClin Reha-Zentrum Bad Orb Saarland region Saarland region MediClin Bliestal Kliniken p. 93 p. 93 MediClin Bliestal Kliniken MediClin Bosenberg Kliniken p. 94 p. 94 MediClin Bosenberg Kliniken Baden-Württemberg region Baden-Württemberg region MediClin Albert Schweitzer Klinik and MediClin Baar Klinik p. 99 p. 99 MediClin Albert Schweitzer Klinik and MediClin Baar Klinik MediClin Klinik am Vogelsang p.100 p.100 MediClin Klinik am Vogelsang MediClin Kraichgau-Klinik p.101 p.101 MediClin Kraichgau-Klinik MediClin Reha-Zentrum Gernsbach p.102 p.102 MediClin Reha-Zentrum Gernsbach MediClin Schlüsselbad Klinik p.103 p.103 MediClin Schlüsselbad Klinik MediClin Seidel-Klinik p. 98 p. 98 MediClin Seidel-Klinik MediClin Staufenburg Klinik p.104 p.104 MediClin Staufenburg Klinik * Indicators: This refers to primary classifications for a group of illnesses. Selected diagnoses: This refers to concrete disease patterns that are often treated in the MediClin clinics. 58 59 mcl139_e_057_061_einrichtung_klapper:dtp 19.10.2010 17:02 Uhr Seite 58 Specialist clinics for medical rehabilitation MediClin Reha-Zentrum Roter Hügel p. 62 Pag en um be r REHABILITATION Pag en um be r INDICATORS / SELECTED DIAGNOSES * Ea tin gd iso Eff rde ect rs so fa Ep cci ile de psy nts Ga an str di oe nju nte Ge rie rol ria s og tri c ica Gy dis l na illn eco ease ess s log He es ari ica ng l il lne He i art mpa sse irm s dis e Illn ea nt ess ses es of Illn the ess kid es ne Me of ys, the tab uri oli r na e Mu spi cd ry r tra ise ltip a t ct, a o l ses ry es pro Ne o c ler rga uro sta o te n sis log s Ne i cal uro dis log ea Ne i ses c al uro m log y op Ne ath uro ical r y eh log a Ne uro ical r bilita eh tio ses ab np On ilit co ha a log s tio ica np eB Or tho l il h ase lne pa sse C ed Pa s ic i rki nso lln ess n‘s Pe es rso dis na lity ease Po lyn dis e ord Psy urop ers ath ch olo y gic Psy al ch ill oso Psy ma ness es ch t ic i ov lln eg Rh ess a eu es ma tativ e t Sk i i c l lne ull dis s ea an ses ses db Sp rai eci ni a nju Tin l pai nt rie nit s h us era Va p y scu lar dis Ve ea no ses us dis ea ses The MediClin facilities > Overview All erg i Am c illn ess pu es tat An ion xie s ty dis Be ord ha vio ers u Bro ral nc hia med icin Bu la lly sth e ing ma Ca rdi ov asc Ce ul reb rov ar di sea asc De ses pre ula rd s Dia sion ise ase be t s Dis es m ell tur itu of ban eq ces s uil ibr ium Overview of medical services p. 62 Mecklenburg-Vorpommern region MediClin Reha-Zentrum Roter Hügel Mecklenburg-Vorpommern region MediClin Dünenwald Klinik p. 81 p. 81 MediClin Dünenwald Klinik MediClin Reha-Zentrum Plau am See p. 80 p. 80 MediClin Reha-Zentrum Plau am See Lower Saxony region Lower Saxony region MediClin Deister Weser Kliniken p. 73 p. 73 MediClin Deister Weser Kliniken MediClin Hedon Klinik p. 69 p. 69 MediClin Hedon Klinik MediClin Klinikum Soltau p. 71 p. 71 MediClin Klinikum Soltau MediClin Seepark Klinik p. 72 p. 72 MediClin Seepark Klinik North Rhine-Westphalia region North Rhine-Westphalia region MediClin Fachklinik Rhein/Ruhr p. 65 p. 65 MediClin Fachklinik Rhein/Ruhr MediClin Reha-Zentrum Reichshof p. 66 p. 66 MediClin Reha-Zentrum Reichshof MediClin Rose Klinik p. 67 p. 67 MediClin Rose Klinik Eastern region Eastern region MediClin Klinik am Brunnenberg p. 86 p. 86 MediClin Klinik am Brunnenberg MediClin Klinik am Rennsteig p. 87 p. 87 MediClin Klinik am Rennsteig MediClin Reha-Zentrum Bad Düben p. 85 p. 85 MediClin Reha-Zentrum Bad Düben MediClin Reha-Zentrum Spreewald p. 88 p. 88 MediClin Reha-Zentrum Spreewald Hesse region Hesse region MediClin Reha-Zentrum am Hahnberg p. 90 p. 90 MediClin Reha-Zentrum am Hahnberg MediClin Reha-Zentrum Bad Orb p. 91 p. 91 MediClin Reha-Zentrum Bad Orb Saarland region Saarland region MediClin Bliestal Kliniken p. 93 p. 93 MediClin Bliestal Kliniken MediClin Bosenberg Kliniken p. 94 p. 94 MediClin Bosenberg Kliniken Baden-Württemberg region Baden-Württemberg region MediClin Albert Schweitzer Klinik and MediClin Baar Klinik p. 99 p. 99 MediClin Albert Schweitzer Klinik and MediClin Baar Klinik MediClin Klinik am Vogelsang p.100 p.100 MediClin Klinik am Vogelsang MediClin Kraichgau-Klinik p.101 p.101 MediClin Kraichgau-Klinik MediClin Reha-Zentrum Gernsbach p.102 p.102 MediClin Reha-Zentrum Gernsbach MediClin Schlüsselbad Klinik p.103 p.103 MediClin Schlüsselbad Klinik MediClin Seidel-Klinik p. 98 p. 98 MediClin Seidel-Klinik MediClin Staufenburg Klinik p.104 p.104 MediClin Staufenburg Klinik * Indicators: This refers to primary classifications for a group of illnesses. Selected diagnoses: This refers to concrete disease patterns that are often treated in the MediClin clinics. 58 59 mcl139_e_057_061_einrichtung_klapper:dtp 19.10.2010 17:02 Uhr Seite 58 Specialist clinics for medical rehabilitation MediClin Reha-Zentrum Roter Hügel p. 62 Pag en um be r REHABILITATION Pag en um be r INDICATORS / SELECTED DIAGNOSES * Ea tin gd iso Eff rde ect rs so fa Ep cci ile de psy nts Ga an str di oe nju nte Ge rie rol ria s og tri c ica Gy dis l na illn eco ease ess s log He es ari ica ng l il lne He i art mpa sse irm s dis e Illn ea nt ess ses es of Illn the ess kid es ne Me of ys, the tab uri oli r na e Mu spi cd ry r tra ise ltip a t ct, a o l ses ry es pro Ne o c ler rga uro sta o te n sis log s Ne i cal uro dis log ea Ne i ses c al uro m log y op Ne ath uro ical r y eh log a Ne uro ical r bilita eh tio ses ab np On ilit co ha a log s tio ica np eB Or tho l il h ase lne pa sse C ed Pa s ic i rki nso lln ess n‘s Pe es rso dis na lity ease Po lyn dis e ord Psy urop ers ath ch olo y gic Psy al ch ill oso Psy ma ness es ch t ic i ov lln eg Rh ess a eu es ma tativ e t Sk i i c l lne ull dis s ea an ses ses db Sp rai eci ni a nju Tin l pai nt rie nit s h us era Va p y scu lar dis Ve ea no ses us dis ea ses The MediClin facilities > Overview All erg i Am c illn ess pu es tat An ion xie s ty dis Be ord ha vio ers u Bro ral nc hia med icin Bu la lly sth e ing ma Ca rdi ov asc Ce ul reb rov ar di sea asc De ses pre ula rd s Dia sion ise ase be t s Dis es m ell tur itu of ban eq ces s uil ibr ium Overview of medical services p. 62 Mecklenburg-Vorpommern region MediClin Reha-Zentrum Roter Hügel Mecklenburg-Vorpommern region MediClin Dünenwald Klinik p. 81 p. 81 MediClin Dünenwald Klinik MediClin Reha-Zentrum Plau am See p. 80 p. 80 MediClin Reha-Zentrum Plau am See Lower Saxony region Lower Saxony region MediClin Deister Weser Kliniken p. 73 p. 73 MediClin Deister Weser Kliniken MediClin Hedon Klinik p. 69 p. 69 MediClin Hedon Klinik MediClin Klinikum Soltau p. 71 p. 71 MediClin Klinikum Soltau MediClin Seepark Klinik p. 72 p. 72 MediClin Seepark Klinik North Rhine-Westphalia region North Rhine-Westphalia region MediClin Fachklinik Rhein/Ruhr p. 65 p. 65 MediClin Fachklinik Rhein/Ruhr MediClin Reha-Zentrum Reichshof p. 66 p. 66 MediClin Reha-Zentrum Reichshof MediClin Rose Klinik p. 67 p. 67 MediClin Rose Klinik Eastern region Eastern region MediClin Klinik am Brunnenberg p. 86 p. 86 MediClin Klinik am Brunnenberg MediClin Klinik am Rennsteig p. 87 p. 87 MediClin Klinik am Rennsteig MediClin Reha-Zentrum Bad Düben p. 85 p. 85 MediClin Reha-Zentrum Bad Düben MediClin Reha-Zentrum Spreewald p. 88 p. 88 MediClin Reha-Zentrum Spreewald Hesse region Hesse region MediClin Reha-Zentrum am Hahnberg p. 90 p. 90 MediClin Reha-Zentrum am Hahnberg MediClin Reha-Zentrum Bad Orb p. 91 p. 91 MediClin Reha-Zentrum Bad Orb Saarland region Saarland region MediClin Bliestal Kliniken p. 93 p. 93 MediClin Bliestal Kliniken MediClin Bosenberg Kliniken p. 94 p. 94 MediClin Bosenberg Kliniken Baden-Württemberg region Baden-Württemberg region MediClin Albert Schweitzer Klinik and MediClin Baar Klinik p. 99 p. 99 MediClin Albert Schweitzer Klinik and MediClin Baar Klinik MediClin Klinik am Vogelsang p.100 p.100 MediClin Klinik am Vogelsang MediClin Kraichgau-Klinik p.101 p.101 MediClin Kraichgau-Klinik MediClin Reha-Zentrum Gernsbach p.102 p.102 MediClin Reha-Zentrum Gernsbach MediClin Schlüsselbad Klinik p.103 p.103 MediClin Schlüsselbad Klinik MediClin Seidel-Klinik p. 98 p. 98 MediClin Seidel-Klinik MediClin Staufenburg Klinik p.104 p.104 MediClin Staufenburg Klinik * Indicators: This refers to primary classifications for a group of illnesses. Selected diagnoses: This refers to concrete disease patterns that are often treated in the MediClin clinics. 58 59 19.10.2010 17:02 Uhr Seite K60 MediClin MVZ Plau am See p.106 MediClin MVZ Bad Düben p.106 MediClin MVZ Leipzig p.106 MVZ MediClin Bonn p.107 MediClin MVZ Gaggenau p.107 MediClin MVZ Achern p.107 MediClin MVZ Achern Zentrum p.107 MediClin MVZ Offenburg p.108 MediClin MVZ Offenburg am Bahnhof p.108 MediClin MVZ Lahr/Baden p.108 60 nt ero log ral y su Gy rg na ery ec olo Ha gy nd / ob su ste rg Int e tri ry en cs siv ec Int are ern al me Ne on dic ato ine Ne log ur y olo gy Ne ur or ad Ne iol ur og os y ur On ge co r y log y Or th op ae Or dic th s( op co a ns ed Pa erv ed ics , iat ati s ur ric ve Pa gic s ) in a l th e rap Pla sti y cs ur Pn g eu ery mo log Psy y ch iat ry Psy –a ch du ot lt h Ra era dio py th / ps e Ra ych dio rapy os log om Th y ati or cs ac i cs Ur u olo rg ery gy Va scu lar su rg ery ry ge olo gy Va scu lar s ur py Su Ur ry era ery th dio Ra ch iat gy Psy rg Ch Ca ne str oe da os r, n ild an y rg og rd iol iac su y log rd Ca An gio esi olo ery gy ry ge An ae sth ur ts na en mi cid do Ac Ab Ga Medical care centres olo p. 90 leb MediClin Klinik für Akutpsychosomatik am Hahnberg Ph p. 72 Ea MediClin Seepark Klinik ec ine ol ern ogy al me Ne ur olo dicin e gy Ne ur os ur Or ge th ry op ae dic s p. 84 Int MediClin Waldkrankenhaus Bad Düben dic p. 98 me MediClin Seidel-Klinik ral p. 64 na MediClin Robert Janker Klinik Gy p. 70 ne MediClin Klinikum Soltau ici p. 76 ne MediClin Müritz-Klinikum Ge p. 78 y MediClin Krankenhaus Plau am See Tm p. 75 l/v isc MediClin Krankenhaus am Crivitzer See log p. 97 EN MediClin Klinik an der Lindenhöhe ato p. 96 y MediClin Herzzentrum Lahr/Baden rm p. 83 og MediClin Herzzentrum Coswig De p. 69 iol MediClin Hedon Klinik rd Hospitals Ca Hospitals Medical care centres ACUTE CARE Pag en um be r Specialist clinics for medical rehabilitation ACUTE CARE Pag en um be r REHABILITATION Ge rg SPECIALIST AREAS l su > ed SPECIALIST AREAS era INDICATORS / SELECTED DIAGNOSES * do les e, ce Ea t nt hr rly o ps n at reh ych eu ro ab iat ilit log ry ica ati on l The MediClin facilities > Overview ery Overview of medical services 61 Information sources mcl139_e_057_061_einrichtung_klapper:dtp > 19.10.2010 17:02 Uhr Seite K60 MediClin MVZ Plau am See p.106 MediClin MVZ Bad Düben p.106 MediClin MVZ Leipzig p.106 MVZ MediClin Bonn p.107 MediClin MVZ Gaggenau p.107 MediClin MVZ Achern p.107 MediClin MVZ Achern Zentrum p.107 MediClin MVZ Offenburg p.108 MediClin MVZ Offenburg am Bahnhof p.108 MediClin MVZ Lahr/Baden p.108 60 nt ero log ral y su Gy rg na ery ec olo Ha gy nd / ob su ste rg Int e tri ry en cs siv ec Int are ern al me Ne on dic ato ine Ne log ur y olo gy Ne ur or ad Ne iol ur og os y ur On ge co r y log y Or th op ae Or dic th s( op co a ns ed Pa erv ed ics , iat ati s ur ric ve Pa gic s ) in a l th e rap Pla sti y cs ur Pn g eu ery mo log Psy y ch iat ry Psy –a ch du ot lt h Ra era dio py th / ps e Ra ych dio rapy os log om Th y ati or cs ac i cs Ur u olo rg ery gy Va scu lar su rg ery ry ge olo gy Va scu lar s ur py Su Ur ry era ery th dio Ra ch iat gy Psy rg Ch Ca ne str oe da os r, n ild an y rg og rd iol iac su y log rd Ca An gio esi olo ery gy ry ge An ae sth ur ts na en mi cid do Ac Ab Ga Medical care centres olo p. 90 leb MediClin Klinik für Akutpsychosomatik am Hahnberg Ph p. 72 Ea MediClin Seepark Klinik ec ine ol ern ogy al me Ne ur olo dicin e gy Ne ur os ur Or ge th ry op ae dic s p. 84 Int MediClin Waldkrankenhaus Bad Düben dic p. 98 me MediClin Seidel-Klinik ral p. 64 na MediClin Robert Janker Klinik Gy p. 70 ne MediClin Klinikum Soltau ici p. 76 ne MediClin Müritz-Klinikum Ge p. 78 y MediClin Krankenhaus Plau am See Tm p. 75 l/v isc MediClin Krankenhaus am Crivitzer See log p. 97 EN MediClin Klinik an der Lindenhöhe ato p. 96 y MediClin Herzzentrum Lahr/Baden rm p. 83 og MediClin Herzzentrum Coswig De p. 69 iol MediClin Hedon Klinik rd Hospitals Ca Hospitals Medical care centres ACUTE CARE Pag en um be r Specialist clinics for medical rehabilitation ACUTE CARE Pag en um be r REHABILITATION Ge rg SPECIALIST AREAS l su > ed SPECIALIST AREAS era INDICATORS / SELECTED DIAGNOSES * do les e, ce Ea t nt hr rly o ps n at reh ych eu ro ab iat ilit log ry ica ati on l The MediClin facilities > Overview ery Overview of medical services 61 Information sources mcl139_e_057_061_einrichtung_klapper:dtp > 19.10.2010 17:02 Uhr Seite K60 MediClin MVZ Plau am See p.106 MediClin MVZ Bad Düben p.106 MediClin MVZ Leipzig p.106 MVZ MediClin Bonn p.107 MediClin MVZ Gaggenau p.107 MediClin MVZ Achern p.107 MediClin MVZ Achern Zentrum p.107 MediClin MVZ Offenburg p.108 MediClin MVZ Offenburg am Bahnhof p.108 MediClin MVZ Lahr/Baden p.108 60 nt ero log ral y su Gy rg na ery ec olo Ha gy nd / ob su ste rg Int e tri ry en cs siv ec Int are ern al me Ne on dic ato ine Ne log ur y olo gy Ne ur or ad Ne iol ur og os y ur On ge co r y log y Or th op ae Or dic th s( op co a ns ed Pa erv ed ics , iat ati s ur ric ve Pa gic s ) in a l th e rap Pla sti y cs ur Pn g eu ery mo log Psy y ch iat ry Psy –a ch du ot lt h Ra era dio py th / ps e Ra ych dio rapy os log om Th y ati or cs ac i cs Ur u olo rg ery gy Va scu lar su rg ery ry ge olo gy Va scu lar s ur py Su Ur ry era ery th dio Ra ch iat gy Psy rg Ch Ca ne str oe da os r, n ild an y rg og rd iol iac su y log rd Ca An gio esi olo ery gy ry ge An ae sth ur ts na en mi cid do Ac Ab Ga Medical care centres olo p. 90 leb MediClin Klinik für Akutpsychosomatik am Hahnberg Ph p. 72 Ea MediClin Seepark Klinik ec ine ol ern ogy al me Ne ur olo dicin e gy Ne ur os ur Or ge th ry op ae dic s p. 84 Int MediClin Waldkrankenhaus Bad Düben dic p. 98 me MediClin Seidel-Klinik ral p. 64 na MediClin Robert Janker Klinik Gy p. 70 ne MediClin Klinikum Soltau ici p. 76 ne MediClin Müritz-Klinikum Ge p. 78 y MediClin Krankenhaus Plau am See Tm p. 75 l/v isc MediClin Krankenhaus am Crivitzer See log p. 97 EN MediClin Klinik an der Lindenhöhe ato p. 96 y MediClin Herzzentrum Lahr/Baden rm p. 83 og MediClin Herzzentrum Coswig De p. 69 iol MediClin Hedon Klinik rd Hospitals Ca Hospitals Medical care centres ACUTE CARE Pag en um be r Specialist clinics for medical rehabilitation ACUTE CARE Pag en um be r REHABILITATION Ge rg SPECIALIST AREAS l su > ed SPECIALIST AREAS era INDICATORS / SELECTED DIAGNOSES * do les e, ce Ea t nt hr rly o ps n at reh ych eu ro ab iat ilit log ry ica ati on l The MediClin facilities > Overview ery Overview of medical services 61 Information sources mcl139_e_057_061_einrichtung_klapper:dtp > Overview of medical services MediClin Reha-Zentrum Roter Hügel Bayreuth Bayreuth is widely known for its annual festival and as a university city. It lies in a scenic location between the Fichtelgebirge Mountains and the romantic region of Bavaria known as Little Switzerland. The MediClin Reha-Zentrum Roter Hügel is located in close proximity to its neighbour the Klinikum Bayreuth in the district of Meyernberg. REHABILITATION 290 beds 258 employees Specialist clinics Specialist clinic for neurology (Dr. Beer) Specialist clinic for orthopaedics (Dr. Angerer) Specialist clinic for geriatrics (Dr. Lange) 3,795 patients (inpatient) in 2009 MediClin Reha-Zentrum Roter Hügel Jakob-Herz-Strasse 1 95445 Bayreuth Germany Phone + 49 (0) 9 21/ 3 09-0 Fax + 49 (0) 9 21/ 3 09-102 [email protected] www.mediclin.de/roter-huegel Main areas of focus All illnesses of the central and peripheral nervous systems including accidentrelated injuries and consequences of surgery Strokes, multiple sclerosis, cerebral dysfunction disorders All conservatively treatable orthopaedic illnesses and disabilities Status post joint or spinal column surgery Chronic orthopaedic disease patterns such as rheumatism and morbus bechterew Typical geriatric multiple illnesses Older patients following all types of surgery Brain function disorders, cardiovascular and vascular diseases, metabolic illnesses, neurological illnesses Specific geriatric functional disorders Patient admissions Monika Helies Phone + 49 (0) 9 21/ 3 09-703 Fax + 49 (0) 9 21/ 3 09-102 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW 62 Therapy concepts Treatment follows a holistic approach and is based upon the close cooperation of different specialist therapeutic disciplines. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) Health care for civil servants Intensive rehabilitation care (IRENA) Day-patient rehabilitation Extended outpatient physiotherapy (EAP) Individual and flat-rate treatment options for paying patients Dr. Günther Beer Dr. Michael Angerer Dr. Holger Lange Head Physician Head Physician Head Physician MediClin employed 786 personnel in this region in one acute-care clinic, three rehabilitation clinics, a medical care centre and a nursing care facility in 2009, and provided inpatient care to around 14,100 patients. We have over 68 nursing care places in the region. ACUTE CARE 64 107 MediClin Robert Janker Klinik Bonn MVZ MediClin Bonn Bonn REHABILITATION 65 66 67 MediClin Fachklinik Rhein/Ruhr Essen-Kettwig MediClin Reha-Zentrum Reichshof Reichshof-Eckenhagen MediClin Rose Klinik Horn-Bad Meinberg NURSING CARE 112 MediClin Seniorenresidenz Am Rosengarten Horn-Bad Meinberg 63 Information sources } AN OVERVIEW OF THE NORTH R H I N E -W E S T P H A L I A R E G I O N Overview of medical services MediClin Robert Janker Klinik Bonn The MediClin Robert Janker Klinik specialises in the treatment of tumour, vascular and spinal column diseases and is rated both regionally and nationally as a clinically and scientifically renowned centre for innovation. Its location in the Dottendorf district of Bonn guarantees peaceful surroundings but, at the same time, is easily accessible. ACUTE CARE 83 beds 97 employees 1,498 patients (inpatient) in 2009 MediClin Robert Janker Klinik Villenstrasse 4 – 8 53129 Bonn-Dottendorf Germany Phone + 49 (0) 2 28 / 53 06-0 Fax + 49 (0) 2 28 / 53 06-176 [email protected] www.mediclin.de/robert-janker MVZ MediClin Bonn Radiotherapy, Neurosurgery Villenstrasse 4 – 8 53129 Bonn Clinics Clinic for radiotherapy and radio-oncology (Dr. Oberste-Beulmann) Radiotherapy Combined radio-chemotherapy Stereotactic convergence irradiation (Novalis®) Subsequent radio-oncological treatment Brachytherapy Clinic for radiology and neuroradiology (Dr. Roth) Diagnostic and interventional radiology Diagnostic neuroradiology Therapeutic neuroradiology Minimally invasive pain therapy Centre for high-precision irradiation The expansion of the oncology centre to include the high-precision irradiation machine Novalis® means that the clinic is able to offer a completely new treatment option. Only six hospitals in Germany are equipped to offer this option and the MediClin Robert Janker Klinik is the only inpatient facility located outside of a university. Radiotherapists are able to use this improved technology, so-called stereotactic convergence irradiation, to precisely and effectively treat tumours and vascular malformations. Germany Phone + 49 (0) 2 28 / 53 06-202 Fax + 49 (0) 2 28 / 53 06-205 [email protected] www.mediclin.de/bonn-mvz Certification DIN EN ISO 9001:2008 Dr. Susanne Oberste-Beulmann Head Physician 64 Dr. Henrik J. Roth Head Physician The MediClin facilities > Overview MediClin Fachklinik Rhein/Ruhr Essen-Kettwig The MediClin Fachklinik Rhein/Ruhr is situated in a picturesque location in the “Ruhrhöhen” region, offering views of the traditional cloth-making town of Essen-Kettwig. The clinic’s central location in the Ruhr metropolitan region means that many patients can benefit from the option of an integrated therapy concept near to home, as well as easy accessibility for family members. REHABILITATION 455 beds 275 employees 5,699 patients (inpatient) Specialist clinics Specialist clinic for internal medicine and cardiology (Prof. Dr. Marx) Specialist clinic for neurology (Prof. Dr. Siebler) Specialist clinic for orthopaedics (Dr. Scheitza) in 2009 MediClin Fachklinik Rhein/Ruhr Auf der Rötsch 2 45219 Essen-Kettwig Germany Phone + 49 (0) 20 54 / 88-0 Fax + 49 (0) 20 54 / 88-20 01 [email protected] www.mediclin.de/rhein-ruhr Patient admissions Martina Haefs (Neurology) Main areas of focus Heart and vascular diseases in the rehabilitation phase, post-operative rehabilitation following heart and vascular surgery, serious cardiac insufficiencies Rehabilitation after hip and knee prosthesis implants Illnesses and disabilities of the supporting and locomotor organs Treatment after accident-related surgery and amputations Phone + 49 (0) 20 54 / 88-21 94 Fax Orthopaedic problems and prosthetic provision following amputations Holistic therapy for osteoporosis The whole spectrum of neurological rehabilitation with a focus on poly vascular diseases Rehabilitation using the latest technological processes for degenerative illnesses (for example, brain pacemaker settings in morbus Parkinson’s disease or dystonia, pain and spasticity pumps, botox) Neurosonology + 49 (0) 20 54 / 88-22 06 [email protected] Björn Kurzhals (Orthopaedics) Therapy concepts A particular feature is the combination of cardiology and neurology (heart and brain ward), as well as orthopaedics with optimal provision across all therapeutic areas. Phone + 49 (0) 20 54 / 88-22 02 Fax + 49 (0) 20 54 / 88-22 03 [email protected] Sylvia Lindner (Cardiology) Phone + 49 (0) 20 54 / 88-21 99 Fax + 49 (0) 20 54 / 88-25 09 [email protected] Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Post-hospital health measure (AGM) Subsequent rehabilitation (AR) Curative procedures (HV) Early rehabilitation Health care for civil servants Intensive rehabilitation care (IRENA) Professional Association for Subsequent Inpatient Treatment (BGSW) Day-patient rehabilitation Individual and flat-rate treatment options for self-pay patients > Article from Prof. Dr. Roger Marx and Prof. Dr. Mario Siebler on page 38 Prof. Dr. Roger Marx Prof. Dr. Mario Siebler Dr. Wolf Peter Scheitza Head Physician Head Physician Head Physician 65 Information sources Certifications DIN EN ISO 9001:2008 EQR Overview of medical services MediClin Reha-Zentrum Reichshof Reichshof-Eckenhagen The MediClin Reha-Zentrum Reichshof is located on a south-facing slope in the district of Eckenhagen in the Oberbergischen Land region, directly next to a health resort park. Spacious woodlands and the particularly healthy climate promote the healing process in cardiovascular, vascular and lung diseases. REHABILITATION 245 beds 229 employees Specialist clinics Specialist clinic for neurology (Dr. Bonnert) Specialist clinic for pneumology (PD Dr. Söhngen) Specialist clinic for oncology (PD Dr. Söhngen) 3,159 patients (inpatient) in 2009 MediClin Reha-Zentrum Reichshof Zur Reha-Klinik 1 51580 Reichshof-Eckenhagen Germany Phone + 49 (0) 22 65 / 9 95-0 Fax + 49 (0) 22 65 / 9 95-100 [email protected] www.mediclin.de/reichshof Patient admissions Main areas of focus Brain damage after strokes, brain haemorrhages or traumas Inflammatory diseases (MS) Movement disorders (Parkinson’s) Muscle diseases Degenerative and hereditary illnesses Statutory health insurance outpatient clinic and outpatient assessment clinic Subsequent curative and palliative tumour treatment for gastrointestinal tract tumours, bronchial and lung system tumours, brain tumours, back and peripheral nervous system tumours, malignant systematic diseases, lymph node and connective tissue tumours and gynaecological tumours Chronic (obstructive, inflammatory and interstitial) respiratory illnesses Auto-immune diseases Nocturnal respiratory disturbances Status post surgery on the thorax and lungs Anke Modniewski Phone + 49 (0) 22 65 / 9 95-235 Fax + 49 (0) 22 65 / 9 95-100 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW 66 Therapy concepts Our concept is focussed on holistic medical and psychosocial therapy that is realised through interdisciplinary cooperation. The therapy is accompanied by intensive psychological support. Types of medical provision Medical rehabilitation services Early rehabilitation Subsequent nursing treatment (AHB) Post-hospital health measures (AGM) Subsequent rehabilitation (AR) Dr. Jürgen Bonnert PD Dr. Dietmar Söhngen Head Physician Head Physician Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) Individual and flat-rate treatment options for paying patients The MediClin facilities > Overview MediClin Rose Klinik Horn-Bad Meinberg The region around Bad Meinberg is called “Germany’s Healing Garden”. Its natural mineral springs, the famous Schwefelmoor and a mild subalpine climate offer the ideal conditions for the treatment of many illnesses. The modern MediClin Rose Klinik is located directly next to the baroque health resort gardens of Bad Meinberg. REHABILITATION 230 beds 140 employees Specialist clinics Specialist clinic for orthopaedics and rheumatology (Dr. Verlohren) Specialist clinic for oncology (Dr. Biester) Centre for traditional Chinese medicine 3,741 patients (inpatient) in 2009 MediClin Rose Klinik Parkstrasse 45 – 47 32805 Horn-Bad Meinberg Main areas of focus Artificial joint replacement Chronic back pain Cervical tinnitus Tumours of a variety of organ systems Germany Fax + 49 (0) 52 34 / 9 07-777 [email protected] www.mediclin.de/rose Patient admissions Simone Schildmann Phone + 49 (0) 52 34 / 9 07-237 Fax + 49 (0) 52 34 / 9 07-245 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW audit „berufundfamilie“ Therapy concepts The MediClin Rose Klinik has developed its own expertise in interdisciplinary rehabilitation, which follows a holistic approach using the latest diagnostic and therapeutic medical findings. This concept is supplemented by a comprehensive level of cooperation with other facilities. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Post-hospital health measures (AGM) Curative procedures (HV) Post-operative oncological treatment measures Day-patient rehabilitation Outpatient rehabilitation Intensive rehabilitation care (IRENA) Individual and flat-rate treatment options for paying patients Dr. Gerd Verlohren Dr. Irene Biester Head Physician Head Physician 67 Information sources Phone + 49 (0) 52 34 / 9 07-0 } A N O V E RV I E W O F T H E LOWER SAXONY REGION MediClin employed 887 personnel in this region in one rehabilitation clinic, a nursing care facility and three acute rehabilitation provision facilities in 2009, and provided inpatient care to around 10,970 patients. We provide 27 nursing care places in this region. ACUTE CARE 69 70 72 REHABILITATION MediClin Hedon Klinik Lingen MediClin Klinikum Soltau Soltau MediClin Seepark Klinik Bad Bodenteich REHABILITATION 73 MediClin Deister Weser Kliniken Bad Münder NURSING CARE 112 68 MediClin Seniorenresidenz Deister Weser Bad Münder The MediClin facilities > Overview MediClin Hedon Klinik Lingen The MediClin Hedon Klinik is located in the middle of an approx. 80,000 m² health resort park directly on the edge of a forest. Lingen, the economic and cultural centre of the Emsland region, is approx. 3 km away. ACUTE CARE REHABILITATION Clinics/specialist clinics Clinic for early neurological rehabilitation phase B (Prof. Dr. Mokrusch) Specialist clinic for neurological rehabilitation (Prof. Dr. Mokrusch) Specialist clinic for orthopaedic and traumatological rehabilitation (Dr. Asche) 281 beds 3,395 patients (inpatient) in 2009 MediClin Hedon Klinik Hedonallee 1 49811 Lingen Germany Phone + 49 (0) 5 91/ 9 18-0 Fax + 49 (0) 5 91/ 9 18-15 [email protected] www.mediclin.de/hedon Patient admissions Sabine Eilers Phone + 49 (0) 5 91/ 9 18-11 01 Fax + 49 (0) 5 91/ 9 18-18 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW Main areas of focus Strokes Skull and brain injuries Special movement therapies (e.g. treadmill) Electrotherapy Parkinson’s disease Multiple sclerosis Aphasia centre Status post surgery (endoprosthetics, accidents) Status post amputation of extremities Illnesses of the rheumatic spectrum Bone health (osteology) Therapy concepts Networking with surrounding service providers allows us to provide a treatment programme that comprises, where required, acute treatment, medically necessary early rehabilitation and subsequent nursing treatment, as well as post-operative outpatient treatment and nursing care. A particular feature of our concept is the neuro-orthopaedic centre, the development of which is driven by both specialist areas. Types of medical provision Early neurological rehabilitation according to Section 39 SGB V Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Prof. Dr. Thomas Mokrusch Professional Association for Subsequent Inpatient Treatment (BGSW) Health care for civil servants Individual and flat-rate treatment options for paying patients Dr. Claus-Dieter Asche Head Physician Head Physician 69 Information sources 367 employees Overview of medical services MediClin Klinikum Soltau Soltau The MediClin Klinikum Soltau consists of two acute care clinics and a centre for rehabilitative medicine comprising three specialist clinics. ACUTE CARE 51 beds 221 employees (in total) 942 patients (inpatient) in 2009 MediClin Klinikum Soltau Oeninger Weg 59 29614 Soltau Germany Phone + 49 (0) 51 91/ 8 00-0 Fax + 49 (0) 51 91/ 8 00-200 [email protected] Clinics Clinic for neurology and early neurological rehabilitation (Dr. Meyer) Acute neurology Early neurological rehabilitation Liquor laboratory Chronic inflammatory diseases of the central nervous system Cerebrovascular diseases (strokes) Seizure disorders Clinic for orthopaedic and special pain therapy (Dr. Reuter) Conservative orthopaedics Invertebral disc illnesses Interventional spinal column pain therapy Manual therapy Osteoporosis /vertebral body fractures Multimodal complex and pain therapy www.mediclin.de/klinikum-soltau Certifications DIN EN ISO 9001:2008 MAAS-BGW 70 Therapy concepts The special feature in this clinic is the combination of acutecare treatment with (early) rehabilitation, as well as the interdisciplinary cooperation between the clinics. Dr. Alfons Meyer Dr. Lutz Reuter Head Physician Head Physician The MediClin facilities > Overview MediClin Klinikum Soltau Soltau The MediClin Klinikum Soltau is situated in the immediate vicinity of the southern Lüneburger Heide nature reserve. The clinic’s surroundings offer many walking and bike tracks, and the town itself provides an attractive range of recreational and cultural activities. REHABILITATION 283 beds 221 employees (in total) Specialist clinics Specialist clinic for neurological rehabilitation (Dr. Meyer) Specialist clinic for orthopaedic rehabilitation (Dr. Reuter) Specialist clinic for psychosomatic medicine and psychotherapy (Dr. Köhne) 3,472 patients (inpatient) in 2009 MediClin Klinikum Soltau Oeninger Weg 59 29614 Soltau Germany Phone + 49 (0) 51 91/ 8 00-0 Fax + 49 (0) 51 91/ 8 00-200 [email protected] www.mediclin.de/klinikum-soltau Patient admissions Michaela Ehlers (curative treatment, pension insurance) Phone + 49 (0) 51 91/ 8 00-156 Fax + 49 (0) 51 91/ 8 00-123 [email protected] Gunda Schlange (AHB, health insurance) Main areas of focus Speech disorders (aphasia ward) Memory/cerebral dysfunction (neuropsychological ward) Status post stroke Skull and brain traumas Multiple sclerosis Status post joint replacement Status post spinal cord surgery Status post amputation Polytrauma /follow-up treatment for the consequences of accidents Chronic back pain Joint illnesses Depression Anxiety disorders Workplace conflict Somatoform disorders Sleep disorders Therapy concepts Our concept comprises a holistic diagnostic and therapeutic approach based upon biopsychosocial knowledge about the illness. Through close interdisciplinary cooperation between different specialised clinics, it is possible for us to optimise our response to the increasing complexity of medical disorders. Special areas of focus such as aphasia, pain, polytrauma, dizziness and somatoform disorders, the ability to offer cross-sectoral provision for stroke patients (phase B to D), as well as the use of tailor-made post-operative outpatient treatment options, make the MediClin Klinikum Soltau a qualified partner for the provision of targeted rehabilitation and prevention measures. Phone + 49 (0) 51 91/ 8 00-172 + 49 (0) 51 91/ 8 00-123 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) Individual and flat-rate treatment options for paying patients Dr. Alfons Meyer Dr. Lutz Reuter Dr. Matthias Köhne Head Physician Head Physician Head Physician 71 Information sources Fax Overview of medical services MediClin Seepark Klinik Bad Bodenteich In the middle of the Lüneburger Heide region and surrounded by nature, is the town of Bad Bodenteich. The quiet location of the MediClin Seepark Klinik, in the heart of the countryside, and the mildly stimulating climate form the ideal conditions for a patient’s stay. ACUTE CARE REHABILITATION 195 beds 138 employees 1,310 patients (inpatient) in 2009 MediClin Seepark Klinik Sebastian-Kneipp-Strasse 1 29389 Bad Bodenteich Germany Phone + 49 (0) 58 24 /21-0 Fax + 49 (0) 58 24 /21-200 [email protected] www.mediclin.de/seepark Clinics/specialist clinics Specialist clinic for psychosomatic medicine and psychotherapy (Ms. Zahn) Specialist clinic for child and adolescent psychosomatics and psychotherapy (Prof. Dr. Schulte-Markwort) Main areas of focus Depression Anxiety and obsessive compulsive disorder, as well as other neurotic disorders Classical psychosomatics Adjustment disorders /workplace conflict /bullying Burn-out syndrome Centre for eating disorders Centre for child, adolescent and family therapy Centre for pain therapy Clinic for acute psychosomatics – with a focus on eating disorders Anorexia nervosa Bulimia nervosa Binge-eating disorder Adipositas, treatment of the most serious adipositas Pain therapy Different forms of personality disorders Patient admissions Sina Engelhardt Phone + 49 (0) 58 24 /21-236 Fax + 49 (0) 58 24 /21-515 [email protected] Certifications DIN EN ISO 9001:2008 EQR KTQ® Reha audit „berufundfamilie“ Therapy concepts In our therapeutic medical concept, we take equal account of physical, mental, social and environmental factors. Professionally qualified support is provided to treat mental conflicts, identify solutions and develop new skills. A multiprofessional team ensures individually tailored and professional specialist treatments. In a specially adapted area, we are able to treat the most serious adipose patients – with a weight of up to 350 kg, limited mobility and significant comorbidity. Types of medical provision Hospital treatment according to Section 109 SGB V Medical rehabilitation services Curative procedures (HV) Treatments covered by the health care scheme for civil servants Individual and flat-rate treatment options for paying patients Sabine Zahn Head Physician 72 Prof. Dr. Michael Schulte-Markwort Head Physician for Child and Adolescent Psychiatry The MediClin facilities > Overview MediClin Deister Weser Kliniken Bad Münder Bad Münder is known for its medieval town centre, health resort, country park and famous natural springs. The MediClin Deister Weser Kliniken look out over the Deisterhang area of Bad Münder and the harmony of the surrounding countryside. REHABILITATION Specialist clinics Specialist clinic for psychosomatics and behavioural medicine (Dr. Pütz) Specialist clinic for oncology and gastroenterology (PD Dr. Engel) 160 beds 146 employees 1,852 patients (inpatient) in 2009 MediClin Deister Weser Kliniken Main areas of focus Therapy effects in those suffering from tumours Benign gastroenterogical illnesses Anxiety, ADHD, depression and obsessive compulsive disorders Psychosomatic health disorders (curative, rehabilitative, preventative) Lug ins Land 5 31848 Bad Münder Germany Phone + 49 (0) 50 42/ 6 00-0 Fax + 49 (0) 50 42/ 6 00-600 [email protected] Therapy concepts Both specialist clinics cooperate in an interdisciplinary therapeutic concept, which combines somatic expertise with a biopsychosocial understanding of an illness. The MediClin Deister Weser Kliniken are working together with the AOK Niedersachen on a project for the direct admittance of patients with psychosomatic medical diseases, with the aim of preventing cronification due to time delays. www.mediclin.de/deister-weser-reha Uwe Borchert Phone + 49 (0) 50 42/ 6 00-235 Fax + 49 (0) 50 42/ 6 00-245 [email protected] Certifications DIN EN ISO 9001:2008 EQR > Article from Dr. Dieter Pütz on page 32 Dr. Dieter Pütz PD Dr. Heike Engel Head Physician Head Physician 73 Information sources Patient admissions Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Post-hospital health measures (AGM) Subsequent rehabilitation (AR) Curative procedures (HV) Day-patient rehabilitation Health care for civil servants Individual and flat-rate treatment options for paying patients } A N O V E RV I E W O F T H E ME C K L E N B U R G-VO R P O M ME R N REGION MediClin employed 1,468 personnel in this region in two acute-care clinics, a rehabilitation clinic, an acute and rehabilitation provision facility and a medical care centre in 2009, and provided inpatient care to around 30,120 patients. ACUTE CARE 75 76 106 MediClin Krankenhaus am Crivitzer See Crivitz MediClin Müritz-Klinikum Waren (Müritz) MediClin MVZ Plau am See Plau am See ACUTE CARE 78 80 REHABILITATION MediClin Krankenhaus Plau am See Plau am See MediClin Reha-Zentrum Plau am See Plau am See REHABILITATION 81 74 MediClin Dünenwald Klinik Ostseebad Trassenheide The MediClin facilities > Overview MediClin Krankenhaus am Crivitzer See Crivitz The MediClin Krankenhaus am Crivitzer See is classified as a provider of basic and standard medical care. Crivitz is located in the middle of the Mecklenburg Lake District region, around 20 km south-east of the provincial capital of Schwerin. The individual clinics offer the latest patient-oriented medical care. 73 beds 149 employees 4,001 patients (inpatient) in 2009 MediClin Krankenhaus am Crivitzer See Amtsstrasse 1 19087 Crivitz Germany Phone + 49 (0) 38 63 / 5 20-0 Fax + 49 (0) 38 63 / 5 20-158 [email protected] www.mediclin.de/crivitzer-see Clinics Clinic for surgery and orthopaedics (Dr. Rimkus) Gallbladder, intestine, rectum, hernia and thyroid surgery including endoscopic operations Joint prostheses in the knee, hip and shoulder and replacement surgery (endoprosthesis), arthroscopic provision for sports injuries in the shoulder, knee and ankle, fractures following accidents and acute herniated discs (inpatient, conservative) Clinic for internal medicine (Dipl.-Med. Helmecke) General internal illnesses and diseases of the heart, vascular system, respiratory tract, gastrointestinal tract, liver, bile duct and pancreas, as well as metabolic diseases, such as diabetes (diabetes mellitus) Clinic for gynaecology and obstetrics (Dr. Moldenhauer) Vaginal and abdominal gynaecological operations and diagnostic and therapeutic laparoscopy, as well as individual antenatal preparation and obstetrics Clinic for anaesthesiology and intensive medicine (Dr. Budnik) All modern local and general anaesthetic procedures (largely without anaesthetic gas), peridural catheter for general and obstetric pain treatment, shortterm respiration in the interdisciplinary recovery ward Radiology Conventional radiology and computer tomography (CT) Dr. Frank Rimkus Head Physician Dipl.-Med. Bernd Helmecke Dr. Bernhard Moldenhauer Head Physician Head Physician Dr. Ralph Budnik Medical Director 75 Information sources ACUTE CARE Overview of medical services MediClin Müritz-Klinikum Waren (Müritz) The climatic health resort town of Waren is situated next to Germany’s largest lake, Müritz. The MediClin Müritz-Klinikum is an academic teaching hospital for the medical faculty of the University of Rostock. ACUTE CARE 354 beds 526 employees 12,645 patients (inpatient) in 2009 MediClin Müritz-Klinikum Weinbergstrasse 19 17192 Waren (Müritz) Germany Phone + 49 (0) 39 91/ 77-0 Fax + 49 (0) 39 91/ 77-20 05 [email protected] www.mediclin.de/mueritz-klinikum Röbel location Stadtgarten 15 17207 Röbel / Müritz Germany Phone + 49 (0) 39 91/ 77-19 02 Neubrandenburg location Atelierstrasse 5 – 7 17034 Neubrandenburg Germany Phone + 49 (0) 3 95 /43 09 13-0 Parchim location Clinic location in Waren (Müritz) Clinic for internal medicine (PD Dr. Braun) General internal illnesses, haematology, oncology, pulmology, gastroenterology, cardiology/angiology Clinic for surgery (Prof. Dr. Ecker) General and visceral surgery with proctology Vascular surgery with interdisciplinary angiology Accident and reconstructive surgery Thoracic surgery Clinic for gynaecology and obstetrics (Dr. Bauer) Obstetrics (including high-risk pregnancies), gynaecological oncology and tumour surgery, mammary surgery, incontinence surgery (including TVT), endoscopic procedures (hysterectomy, laparoscopy) Clinic for urology (Dr. Baars) All urological illnesses; broad spectrum of endoscopic and particularly laparoscopic surgical procedures, urinary stone treatment (endoscopic and ESWL), incontinence therapy and urogynaecology, child urology, andrology – sterility diagnosis Clinic for child and adolescent medicine (Dr. Flägel) All paediatric acute illnesses, intoxications, allergies and hormone defects, diabetes mellitus, neonatology (without long-term respiration), developmental disorders, paediatric neurology, rheumatology and immunologic illnesses Clinic for ear, nose and throat medicine (PD Dr. Kleemann) Wladeyers ring surgery, diagnostic and surgical therapy of snoring and sleep disorders, nose surgery and microsurgery of the ear, otorhinolaryngologic tumour surgery and oncology, illnesses of the inner ear, plastic surgery of the face and neck area, traumatology of the face section of the skull and skull base Clinic for anaesthesiology and intensive medicine (Dr. Francke) Anaesthesiological provision for all operative and non-operative clinics, intensive medicine, perioperative pain therapy, emergency medicine Pestalozziweg 19 19370 Parchim Germany Phone + 49 (0) 38 71/42 11-0 Prof. Dr. Karl-Wilhelm Ecker Head Physician 76 Dr. Toralf Bauer Dr. Andreas Baars Dr. Hans-Jürgen Flägel PD Dr. Norbert Braun Head Physician Head Physician Head Physician Head Physician The MediClin facilities > Overview Radiology (Mr. Stöckigt) Conventional X-ray diagnostics, computer tomography, angiography (DSA), mammography, sonography, interventional radiology Psychiatric and head physician authorised outpatient clinic Oncological outpatient clinic for internal medicine Urooncological outpatient clinic Outpatient accident consultancy Mammography outpatient clinic Mamma screening outpatient clinic Oncological outpatient clinic for gynaecology Birth control in gynaecology Sonographic examinations in paediatrics Emergency outpatient clinic Physiotherapy Radiology Clinic location in Röbel Clinic for psychiatry, psychotherapy and psychosomatics (Mr. Kresin) Neurotic and psychosomatic disorders, depressions, psychoses, states of mental confusion, addiction therapy, psychological illnesses in old age Treatment in both the day clinic and the psychiatric outpatient institute Clinic for child and adolescent psychiatry, psychotherapy and psychosomatics (Dr. Ilg) Psychological problems following acute stress in school, personality disorders, attention deficit syndrome, psychoses, emotional disorders Treatment in both the day clinic and the psychiatric outpatient institute Clinic location in Neubrandenburg Day clinic for child and adolescent psychiatry, psychotherapy and psychosomatics Treatment also available in the psychiatric outpatient institute PD Dr. Detlef Kleemann Dr. Astrid Francke Christian Stöckigt Arne Kresin Dr. Sylke Ilg Medical Director Head Physician Head Physician Head Physician Head Physician 77 Information sources Clinic location in Parchim Day clinic for psychiatry, psychotherapy and psychosomatics Treatment also available in the psychiatric outpatient institute Overview of medical services MediClin Krankenhaus Plau am See Plau am See Plau am See is situated between Berlin, Hamburg and Rostock, and forms the gateway to the Mecklenburg Lake District region. The climatic health resort has a picturesque old town. The MediClin Krankenhaus Plau am See is located outside of the town directly on the lake alongside the rehabilitation centre of the same name. These two clinics work side by side providing a unified treatment concept. ACUTE CARE 200 beds 441 employees 6,619 patients (inpatient) in 2009 MediClin Krankenhaus Plau am See Quetziner Strasse 88 19395 Plau am See Germany Phone + 49 (0) 3 87 35 / 87-0 Fax + 49 (0) 3 87 35 / 87-110 [email protected] www.mediclin.de/plau-akut MediClin MVZ Plau am See Urology, neurology, ENT medicine Quetziner Strasse 88 19395 Plau am See Germany Phone + 49 (0) 3 87 35 / 87-280 Fax + 49 (0) 3 87 35 / 87-113 [email protected] www.mediclin.de/plau-mvz 78 Clinics Clinic for neurosurgery and stereotaxis (Prof. Dr. Donauer) Tumours of the central nervous system and amyelia Cerebrovascular diseases Spinal column surgery Paraplegic centre Microsurgery, endoscopy Clinic for early rehabilitation phase B (Prof. Dr. Donauer) Focus on paraplegic treatment, status after long and serious acute treatment Early treatment and intensive multi-modular support after serious diseases of the central nervous system Clinic for neurology and stroke unit (Dr. Deymann) Strokes Chronic inflammatory diseases of the central nervous system Degenerative and inflammatory illnesses of the central nervous system Neurological accident and intensive medicine Seizure disorders, headaches Clinic for orthopaedics, accident and hand surgery (PD Dr. Witt) Bone malformations and tumours Arthroscopy, shoulder treatment Surgical joint stiffening, bone axis corrections Endoprostheses Complete traumatology Arthroscopy of the wrist Reconstructive surgery Rheuma surgery Tumours and inflammatory illnesses Degenerative illnesses Joint replacement procedures (metacarpophalangeal joint) Prof. Dr. Erich Donauer Dr. Ralph Deymann PD Dr. Mathias Witt Dr. Carsten Hoffmann Medical Director Head Physician Head Physician Head Physician The MediClin facilities > Overview Dr. Holger Schmitt Dr. Ralf Baetgen Dr. Klaus Terstegge Head Physician Head Physician Head Physician 79 Information sources Clinic for general surgery and visceral surgery (Dr. Hoffmann) Abdominal surgery Proctology Minimally invasive surgery Clinic for internal medicine (Dr. Schmitt) Ischemic heart diseases Other heart and vascular illnesses Gastroenterology Pulmology Endocrinology Gastrointestinal haemorrhages Clinic for anaesthesiology and intensive medicine (Dr. Baetgen) Anaesthetic provision for surgical clinics and specialist departments Emergency therapy Clinic for radiology and neuroradiology (Dr. Terstegge) Conventional radiology Computer tomography (CT) Angiography and phlebography Magnetic resonance tomography (MRT) Interventional radiology/neuroradiology Overview of medical services MediClin Reha-Zentrum Plau am See Plau am See The town Plau am See owes its name to the third-largest lake in northern Germany – which is 15 km long and up to 6 km wide. Plau lies on the west bank of the lake, has 6,500 inhabitants and is defined by its tourist industry. The MediClin Reha-Zentrum is located directly next to the lake and provides a unified treatment concept together with the MediClin Krankenhaus Plau am See. REHABILITATION 232 beds 200 employees Specialist clinics Specialist clinic for neurology and early rehabilitation phase C (Dr. Freier) Specialist clinic for orthopaedics (Dr. Krüger) 3,178 patients (inpatient) in 2009 MediClin Reha-Zentrum Plau am See Quetziner Strasse 90 19395 Plau am See Germany Phone + 49 (0) 3 87 35 / 86-0 Fax + 49 (0) 3 87 35 / 86-200 [email protected] www.mediclin.de/plau-reha Patient admissions Kerstin Schult Phone + 49 (0) 3 87 35 / 86-105 Fax + 49 (0) 3 87 35 / 86-200 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW 80 Main areas of focus Consequences of stroke or brain haemorrhage Status post skull and brain trauma Tumours of the central nervous system Multiple sclerosis Morbus Parkinson All neuro-degenerative illnesses Muscular dystrophy Status post inflammatory disease of the nervous system Neurogenic pain syndrome Degenerative rheumatic illnesses Inflammatory rheumatic illnesses Consequences of spinal cord and extremity fractures Tumours of the supporting and locomotor organs Congenital or acquired malformation of the spinal cord and joints Status post spinal cord surgery Therapy concepts The MediClin Reha-Zentrum Plau am See offers self-contained therapy concepts for these specialist rehabilitation indicators. The therapeutic options available comprise psychotherapeutic-oriented motivational building programmes, as well as physiotherapeutic training-oriented mobilisation. There exists a close conceptional cooperation with the neighbouring acute-care hospital, which enables treatment in the acute and rehabilitation phases from the same source. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Dr. Günther Freier Dr. Reinhard Krüger Head Physician Head Physician Health care for civil servants Individual and flat-rate treatment options for paying patients The MediClin facilities > Overview MediClin Dünenwald Klinik Ostseebad Trassenheide The MediClin Dünenwald Klinik is built in the dunes of the Baltic Sea beach on the island of Usedom. The immediate proximity to the sea, the most hours of sunlight in Germany and a healthy, bracing climate create the ideal conditions. REHABILITATION 256 beds Specialist clinics Specialist clinic for internal medicine, cardiology, pneumology and metabolic illnesses (Dr. Grunze) Specialist clinic for orthopaedics (Dr. Seidlein) 134 employees 3,679 patients (inpatient) in 2009 MediClin Dünenwald Klinik Dünenstrasse 1 17449 Ostseebad Trassenheide Germany Phone + 49 (0) 3 83 71/70-0 Fax + 49 (0) 3 83 71/70-199 [email protected] www.mediclin.de/duenenwald Patient admissions Silvia Wibben Phone + 49 (0) 3 83 71/70-235 Fax + 49 (0) 3 83 71/70-199 Main areas of focus Heart and circulation illnesses, respiratory and lung diseases Status post heart, lungs and pleura surgery, as well as treatment, mobility and ADL training for patients with serious performance-limiting lung diseases / heart insufficiency Metabolic illnesses (diabetes mellitus, hypercholesteremia, gout) Adipositas Congenital orthopaedic disorders, malfunctions and surgical and accident-related consequences of the supporting and locomotor system Status post amputation of limbs Spinal column syndrome including herniated discs with radicular symptoms Therapy concepts The clinic offers a holistic rehabilitative treatment concept supported by cardiological, pulmonary, orthopaedic, pain therapy, social medical and psychological expertise. Patients with multiple illnesses are provided with interdisciplinary treatment in coordination with all therapists. [email protected] Sybille Grübsch Phone + 49 (0) 3 83 71/70-235 + 49 (0) 3 83 71/70-199 [email protected] Intensive rehabilitation care (IRENA) Individual and flat-rate treatment offers for paying patients Certifications DIN EN ISO 9001:2008 EQR Dr. Martin Grunze Dr. Helmhold Seidlein Head Physician Head Physician 81 Information sources Fax Types of medical provision Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) } AN OVERVIEW OF THE EASTERN REGION MediClin employed 1,208 personnel in this region in one acute-care clinic, three rehabilitation clinics, an acute and rehabilitation provision facility, two medical care centres and two nursing care facilities in 2009, and provided inpatient care to around 22,760 patients. We provide 126 nursing care places in the eastern region. ACUTE CARE 83 106 106 MediClin Herzzentrum Coswig Coswig MediClin MVZ Bad Düben Bad Düben MediClin MVZ Leipzig Leipzig ACUTE CARE 84 85 REHABILITATION MediClin Waldkrankenhaus Bad Düben Bad Düben MediClin Reha-Zentrum Bad Düben Bad Düben REHABILITATION 86 87 88 MediClin Klinik am Brunnenberg Bad Elster MediClin Klinik am Rennsteig Tabarz MediClin Reha-Zentrum Spreewald Burg NURSING CARE 112 113 82 MediClin Seniorenpflegeeinrichtung Rennsteinblick Tabarz MediClin Seniorenresidenz Brunnenbergblick Bad Elster The MediClin facilities > Overview MediClin Herzzentrum Coswig Coswig The town of Coswig is situated in the middle of the biosphere reserve “Middle Elbe” in the south-east region of Saxony-Anhalt between Dessau and the Lutheran town of Wittenberg. Built in 1998, the MediClin Herzzentrum Coswig has 113 beds and is equipped in line with the latest medical technology and research. 113 beds 240 employees 4,307 patients (inpatient) in 2009 MediClin Herzzentrum Coswig Lerchenfeld 1 06869 Coswig Germany Phone + 49 (0) 3 49 03 /49-0 Fax + 49 (0) 3 49 03 /49-100 [email protected] www.mediclin.de/herzzentrum-coswig Certifications DIN EN ISO 9001:2008 audit „berufundfamilie“ > Article from PD Dr. Harald Hausmann and Dr. Tom Giesler on page 42 Clinics Clinic for heart and vascular surgery (PD Dr. Hausmann) Complete spectrum of heart and vascular surgery Coronary surgery (bypass surgery), as well as minimally invasive procedures using a heart-lung machine Heart valve surgery, as well as minimally invasive procedures using a heart-lung machine Treatment of arterial blockages or narrowing Aortic aneurysm surgery Implants /replacement of pacemakers and defibrillators (ICD) Clinic for cardiology and angiology (Dr. Giesler) Complete range of treatment for cardiology and angiology Two left cardiac catheterisation measuring stations: invasive diagnostics and therapy of coronary heart diseases, performed using for instance balloon catheters, stent implants and angiography of the peripheral blood vessels Electrophysiology Implant of three-chamber heart pacemakers Non-invasive cardiological and angiological diagnostics, using, for instance, stress echocardiography, transesophageal echocardiography and arteriography Pacemaker and ICD outpatient clinic Clinic for anaesthesiology and intensive medicine (Dr. Eberle) Anaesthesiological provision for heart and vascular surgery Cardioanaesthesiology: anaesthesiological provision before, during and after surgical interventions Fast-track anaesthetics Intensive medicine, for instance, heamodynamic monitoring, respiration, haemodialysis and mechanical circulatory support Pain therapy PD Dr. Harald Hausmann Dr. Tom Giesler Dr. Thomas Eberle Director Head Physician Director 83 Information sources ACUTE CARE Overview of medical services MediClin Waldkrankenhaus Bad Düben Bad Düben The MediClin Waldkrankenhaus is located in the middle of the extensive health resort park of Bad Düben on the edge of the Dübener Heide region. This renowned specialist orthopaedic hospital with its 145 beds is one of the best-performing orthopaedic clinics in Germany. ACUTE CARE 145 beds 233 employees 4,151 patients (inpatient) in 2009 MediClin Waldkrankenhaus Bad Düben Gustav-Adolf-Str. 15 a 04849 Bad Düben, Germany Phone + 49 (0) 3 42 43 /76-0 Fax + 49 (0) 3 42 43 /76-1120 [email protected] www.mediclin.de/bad-dueben-akut MediClin MVZ Bad Düben Orthopaedics, General medicine Gustav-Adolf-Str. 15 04849 Bad Düben, Germany Clinics Clinic for orthopaedics (Prof. Dr. Melzer) Endoprostheses Anthropathy Illnesses of the spinal cord and back including osteoporosis Spondylopathia Muscle diseases Illnesses of the rheumatic spectrum, the connecting and soft tissues Orthopaedic oncology Child orthopaedics Accident surgery (accident consultant) Special consultation hours for hand, foot and shoulder complaints Clinic for anaesthesiology and intensive medicine (Dr. Bulst) Different anaesthesia procedures such as general anaesthesia (balanced anaesthesia, TIWA) and local anaesthesia (epidural and peripheral local anaesthesia such as pain catheter) all age groups (for example, infant anaesthesia) Perioperative intensive medicine Autologous blood donations, haemotherapy Pain management, pain therapy Outpatient pain clinic Phone + 49 (0) 3 42 43 / 79-22 33 Fax + 49 (0) 3 42 43 / 79-22 34 [email protected] www.mediclin.de/bad-dueben-mvz Branch: Eilenburg – general medicine Rosa-Luxemburg-Str. 55 b 04838 Eilenburg, Germany Phone + 49 (0) 34 23/75 34 59 Fax Treatment concepts The MediClin Waldkrankenhaus and MediClin Reha-Zentrum are situated, together with the MediClin MVZ Bad Düben, in one location and offer a complete range of treatment from first contact with the physician and acute inpatient treatment through to rehabilitation and subsequent outpatient care all from one source. In this context, reference should be made to the description of the MediClin RehaZentrum in Bad Düben. In addition, the clinic works closely together with MediClin’s medical care centre in Leipzig, which offers specialist medical provision in the areas of orthopaedics, internal medicine/cardiology and general medicine. + 49 (0) 34 23/75 73 24 Wurzen – orthopaedics Badergasse 7– 9 04808 Wurzen, Germany Phone + 49 (0) 3 42 59 / 2 0150 Fax + 49 (0) 3 42 59 / 2 0140 [email protected] Certification DIN EN ISO 9001:2008 Prof. Dr. Christian Melzer Head Physician 84 Dr. Detlef Bulst Head Physician The MediClin facilities > Overview MediClin Reha-Zentrum Bad Düben Bad Düben REHABILITATION 265 beds 182 employees 3,640 patients (inpatient) in 2009 MediClin Reha-Zentrum Bad Düben Gustav-Adolf-Strasse 15 04849 Bad Düben Germany Phone + 49 (0) 3 42 43 /79-0 Fax + 49 (0) 3 42 43 /2 50 81 [email protected] www.mediclin.de/bad-dueben-reha The health resort town of Bad Düben is the gateway to the Dübener Heide, with its unmistakeable scenery, found between the lower Mulde and middle Elbe regions. Half of the Dübener Heide is covered by forest and protected species of animals and plants find their natural home here. The MediClin Waldkrankenhaus and MediClin Reha-Zentrum Bad Düben are both situated in a quiet location within an extensive park on the edge of Bad Düben. Specialist clinics Specialist clinic for orthopaedics (Dr. Ernst) Specialist clinic for cardiology (Dr. Jaskolski) Specialist clinic for neurology (Dr. Waldmann) Main areas of focus Status post surgery on locomotor organs Oncological illnesses of the locomotor organs Osteoporosis All cardiovascular illnesses Status post heart surgery Pulmonary embolism Consequences of stroke or brain haemorrhage Status post skull and brain trauma Inflammatory, metabolic-related tumours and degenerative diseases of the central nervous system Status post brain, spinal cord and peripheral nerve surgery Patient admissions Simone Petersohn Phone + 49 (0) 3 42 43 /79-21 51 Fax + 49 (0) 3 42 43 /79-21 55 [email protected] Rebecca Thomas Phone + 49 (0) 3 42 43 /79-21 51 Fax + 49 (0) 3 42 43 /79-21 55 Therapy concepts The MediClin Reha-Zentrum Bad Düben pursues a close conceptual cooperation with the neighbouring MediClin Waldkrankenhaus, ensuring that treatment in both the acute and rehabilitation phases can be provided from one source. In addition, the clinic is networked with a variety of highly qualified facilities – ensuring that a particularly high standard of provision can be achieved. In this context, the MediClin Reha-Zentrum is an important cooperation partner for the hospitals in Leipzig, Delitzsch/Eilenberg, the MediClin Herzzentrums Coswig, the Paul-Gerhardt-Stifts in Wittenberg and hospitals in the surrounding regional authorities. [email protected] Health care for civil servants Intensive rehabilitation care (IRENA) Day-patient rehabilitation Extended outpatient physiotherapy (EAP) Individual and flat-rate treatment options for self-pay patients Dr. Hans Ulrich Ernst Dr. Adam Jaskolski Dr. Guido Waldmann Head Physician Head Physician Head Physician 85 Information sources Certifications DIN EN ISO 9001:2008 EQR Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) Overview of medical services MediClin Klinik am Brunnenberg Bad Elster Bad Elster is a renowned traditional peat health spa town situated in the border region between Bohemia, Saxony and Bavaria. The MediClin Klinik am Brunnenberg has direct footpath links to the nearby health resort park with the art nouveau Albert Bad. REHABILITATION Specialist clinics Specialist clinic for cardiology (Dr. Siegel) Specialist clinic for orthopaedics (Dr. Breitbeck) 224 beds 153 employees 3,338 patients (inpatient) in 2009 MediClin Klinik am Brunnenberg Endersstrasse 5 08645 Bad Elster Main areas of focus The interdisciplinary cooperation of all specialist physicians, nursing care employees and therapists creates an effective level of patient provision for: Cardiological and orthopaedic-rheumatic illnesses Injuries cause by workplace accidents Advisory and integrated treatment of diabetes mellitus Improvements in the patient’s condition after amputation of the lower limbs Germany Phone + 49 (0) 3 74 37/ 8-0 Fax + 49 (0) 3 74 37/ 8-32 01 [email protected] www.mediclin.de/brunnenberg-reha Patient admissions Barbara Ruschke Phone + 49 (0) 3 74 37/ 8-32 23 Fax + 49 (0) 3 74 37/ 8-32 01 [email protected] Certifications DIN EN ISO 9001:2008 EQR 86 Therapy concepts Medical rehabilitation in the specialist areas of cardiology and orthopaedics is optimally and closely connected. The clinic follows a modern biopsychosocial illness and health concept, and is an important cooperation partner for regional hospitals in Saxony, Bavaria and Thüringen. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) Health care for civil servants All day outpatient rehabilitation Intensive rehabilitation care (IRENA) Inpatient preventative measures according to Section 20 SGB V Individual and flat-rate treatment options for paying patients Dr. Günther Siegel Dr. Jürgen Breitbeck Head Physician Head Physician The MediClin facilities > Overview MediClin Klinik am Rennsteig Tabarz Tabarz is located in one of the most beautiful areas of countryside in Germany, directly next to the Thüringer forest. This winter-sports town and renowned “Kneipp” health resort town are characterised by their art nouveau, half-timbered houses and lie close to Eisenach, Gotha, Erfurt and Weimar. The clinic is situated in a quiet location directly next to the “Lauchagrund” park. REHABILITATION 195 beds 132 employees Specialist clinics Specialist clinic for internal medicine, cardiology and diabetology (Dr.Victor) Specialist clinic for conservative orthopaedics (Dr. Junker) 3,005 patients (inpatient) in 2009 MediClin Klinik am Rennsteig Zimmerbergstrasse 34 99891 Tabarz Germany Phone + 49 (0) 3 62 59 / 64-0 Fax + 49 (0) 3 62 59 / 64-100 [email protected] www.mediclin.de/rennsteig Patient admissions Main areas of focus Post-operative rehabilitation after cardiac surgery and operations on the vascular system Heart attacks and interventions, such as heart bypass and stent implants Pacemaker and defibrillator implants Heart transplants Adjustment and training for all forms of diabetes according to their manifestation, after metabolic lapses and insulin therapy Consequences of operations and accidents to the spinal cord, large and small joints and long tubular bones Degenerative rheumatic and chronic degenerative illnesses Osteoporosis Heike Erben Fax + 49 (0) 3 62 59 / 64-150 [email protected] Certifications DIN EN ISO 9001:2008 EQR Therapy concepts The clinic’s therapy concept focuses on activation measures to increase general mobility supported by an experienced team of therapists. Relevant accompanying diseases are treated with interdisciplinary therapy (physician treatment, sports therapy, balneo-physiotherapy or physiotherapy, ergotherapy and psychological therapy). Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Inpatient treatment within the frame work of the disease management programme for patients with diabetes Dr. Sabine Victor Dr. Werner Junker Head Physician Head Physician mellitus type 1 and type 2 according to Section 137 f SGB V Day-patient rehabilitation Outpatient bathing therapies Individual and flat-rate treatment options for paying patients 87 Information sources Phone + 49 (0) 3 62 59 / 64-235 Overview of medical services MediClin Reha-Zentrum Spreewald Burg The MediClin Reha-Zentrum Spreewald is located in the middle of the UNESCO Spreewald biosphere reserve in the idyllic health resort of Burg. Burg is the southern gateway to the Oberspreewald and lies in the middle of an area of lowland meadows crossed by numerous channels from the Spree, creating a charming rural character. REHABILITATION 282 beds 174 employees Specialist clinics Specialist clinic for internal medicine, cardiology, diabetology and angiology (Dr. Kamke) Specialist clinic for conservative orthopaedics (Dr. Pasternak) 4,317 patients (inpatient) in 2009 MediClin Reha-Zentrum Spreewald Zur Spreewaldklinik 14 03096 Burg Germany Phone + 49 (0) 3 56 03 / 63-0 Fax + 49 (0) 3 56 03 / 63-100 [email protected] www.mediclin.de/spreewald Patient admissions Andrea Pässler Phone + 49 (0) 3 56 03 / 63-235 Fax + 49 (0) 3 56 03 / 63-101 Main areas of focus Heart-circulation illnesses Heart attacks, interventional cardiology and heart surgery Cardiac arrhythmia, heart insufficiency, HSM and ICD implants Peripheral vascular illnesses, vascular surgery Diabetes mellitus type 1 and type 2, in particular subsequent illnesses Diabetic foot syndrome Malfunctions of the supporting and locomotor systems Rehabilitation after artificial joint replacement, accident surgery and spinal cord operations Chronic degenerative joint and spinal cord illnesses Chronic back pain and chronic pain disorders Illnesses of the rheumatic spectrum Diagnostic and therapy for osteoporosis Interdisciplinary concept for status post limb amputation [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW Therapy concepts A particular feature of the MediClin Reha-Zentrums Spreewald is the interdisciplinary and high-performance medical provision concept. Internal medicine and orthopaedics pool their know-how relating to the latest diagnostic and therapeutic medical findings. Therapeutic concepts are developed jointly to offer those patients with complex disease patterns the optimum provision. Types of medical provision Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Intensive rehabilitation care (IRENA) 88 Dr. Wolfram Kamke Dr. Kirstin Pasternak Head Physician Head Physician Health care for civil servants Day-patient rehabilitation Individual and flat-rate treatment options for paying patients MediClin employed 331 personnel in this region in one rehabilitation clinic and one acute rehabilitation provision facility in 2009, and provided inpatient care to around 6,943 patients. ACUTE CARE 90 REHABILITATION MediClin Reha-Zentrum am Hahnberg and MediClin Klinik für Akutpsychosomatik am Hahnberg Bad Wildungen REHABILITATION 91 MediClin Reha-Zentrum Bad Orb Bad Orb 89 Information sources } A N O V E RV I E W O F T H E HESSE REGION Overview of medical services MediClin Reha-Zentrum am Hahnberg MediClin Klinik für Akutpsychosomatik am Hahnberg Bad Wildungen Bad Wildungen describes itself as a “feel good” town. That’s exactly how we aim to welcome our patients in the MediClin Reha-Zentrum am Hahnberg, which is connected to Bad Wildungen via the largest health resort park in Europe. ACUTE CARE REHABILITATION 307 beds 159 employees 3,253 patients (inpatient) Clinics/specialist clinics Specialist clinic for conservative orthopaedics with centre for amputation aftercare (Dr. Schladitz) Specialist clinic for psychosomatics and psychotherapy (Dr. Unger) Clinic for acute-psychosomatics (Dr. Unger) in 2009 MediClin Reha-Zentrum am Hahnberg MediClin Klinik für Main areas of focus Anxiety disorders, depressions, states of exhaustion, chronic pain disorders Medical provision after joint and spinal cord surgery, following amputations or fractures, chronic orthopaedic illnesses Akutpsychosomatik am Hahnberg Ziergartenstrasse 9 34537 Bad Wildungen Germany Phone + 49 (0) 56 21/7 96-0 Fax + 49 (0) 56 21/7 96-296 [email protected] www.mediclin.de/hahnberg Therapy concepts A special feature is the integration of orthopaedic and psychosomatic expertise. The MediClin Reha-Zentrum am Hahnberg has a medical provision concept that takes not only the increasing complexity of disease patterns and the latest diagnostic and therapeutic medical findings into account, but also scientifically based somatomedical, psychotherapeutic and social-therapeutic components. The specialist clinic for psychosomatics and psychotherapy provides the option of treating blind or visually impaired patients. Acute psychosomatic illnesses are commonly treated with psychotherapeutic measures in the acute psychosomatic clinic, when standard outpatient or rehabilitation measures would not be sufficient. Patient admissions Annika Knüppel (Orthopaedics) Phone + 49 (0) 56 21/7 96-235 Fax + 49 (0) 56 21/7 96-231 [email protected] Melanie Blasey (Psychosomatics) Phone + 49 (0) 56 21/7 96-236 Fax + 49 (0) 56 21/7 96-231 Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) Individual and flat-rate treatment options for paying patients Hospital treatment [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW 90 Dr. Gunther Schladitz Dr. Michael Unger Head Physician Head Physician The MediClin facilities > Overview MediClin Reha-Zentrum Bad Orb Bad Orb The health resort town Bad Orb lies in the Hessischer Spessart nature reserve, in a tributary valley of the Kinzig valley. The mildly stimulating climate – low ozone levels and moderate summer – effectively aids the rehabilitation process. The rehabilitation clinic is located on the edge of the town near to the forest. REHABILITATION 292 beds 172 employees Specialist clinics Specialist clinic for neurology and clinical neuropsychology (Dr. Ginzburg) Specialist clinic for conservative orthopaedics (Dr. Ebenhöh) Centre of expertise for neurology and orthopaedics 3,690 patients (inpatient) in 2009 MediClin Reha-Zentrum Bad Orb Spessartstrasse 20 63619 Bad Orb Germany Phone + 49 (0) 60 52/ 8 08-0 Fax + 49 (0) 60 52/ 8 08-659 [email protected] www.mediclin.de/bad-orb Patient admissions Phone + 49 (0) 60 52/ 8 08-640/ Main areas of focus Consequences of a stroke or brain haemorrhage, integrated treatment chain from acute-care through to rehabilitation in cooperation with the Klinikum Offenbach Status post skull and brain trauma Tumours of the central nervous system Multiple sclerosis Morbus Parkinson Neurodegenerative illnesses Epileptic syndrome Muscular dystrophy Muscle malformations Status post inflammatory diseases of the nervous system Degenerative rheumatic illnesses Inflammatory rheumatic illnesses Consequences of injuries to the spinal cord and limbs Tumours of the supporting and locomotor organs Congenital or acquired malformation of the spinal cord and joints Bone diseases -641/-642 number + 49 (0) 800/10014 61 Fax + 49 (0) 60 52/ 8 08-649 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW Therapy concepts The treatment concept focuses on the idea of interdisciplinary teams. The diagnosis or disorder-based therapy concept is based on a holistic somatopsychosocial understanding of illness and the particular expertise of the clinic’s neuroorthopaedic specialist clinics. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Early rehabilitation Dr. Elmar Ginzburg Dr. Gottfried Ebenhöh Head Physician Head Physician Professional Association for Sub sequent Inpatient Treatment (BGSW) Individual and flat-rate treatment options for paying patients 91 Information sources Service telephone } A N O V E RV I E W O F T H E SAARLAND REGION MediClin employed 439 personnel in this region in two rehabilitation clinics and a nursing care facility in 2009, and provided inpatient care to around 8,410 patients. REHABILITATION 93 94 MediClin Bliestal Kliniken Blieskastel MediClin Bosenberg Kliniken St.Wendel NURSING CARE 113 92 MediClin Seniorenresidenz Auf dem Bellem Blieskastel The MediClin facilities > Overview MediClin Bliestal Kliniken Blieskastel The MediClin Bliestal Kliniken are located on a small hill on the edge of the baroque city of Blieskastel. Idyllic alleyways and spaciously laid out squares invite you to windowshop and stroll around the city. The extensively developed network of footpaths provide the opportunity for a calm and recuperating walk. REHABILITATION 459 beds 231 employees Specialist clinics Specialist clinic for internal medicine (Dr. Berg) Specialist clinic for psychosomatic medicine (Prof. Dr. Köllner) Specialist clinic for orthopaedics and rheumatology (Prof. Dr. Rupp) 5,484 patients (inpatient) in 2009 MediClin Bliestal Kliniken Am Spitzenberg 66440 Blieskastel Germany Phone + 49 (0) 68 42/ 54 -0 Fax + 49 (0) 68 42/ 54 -25 41 [email protected] www.mediclin.de/bliestal Patient admissions Alexandra Müller Main areas of focus Acute and chronic illnesses of the cardiovascular and vascular system Metabolic diseases Illnesses of the prostate, kidneys and lower urinary tract Illnesses and disabilities of the supporting and locomotor organs Status post surgery and the consequences of accidents on the locomotor organs Subsequent treatment after spinal cord operations Subsequent treatment of tumour illnesses Chronic spinal cord pain and post-nucleotomy syndrome Chronic pain syndrome and fibromyalgia Somatoform disorders and anxiety disorders Workplace-related disorders Post-traumatic stress disorder Depression and complicated grief Behavioural therapy Phone + 49 (0) 68 42/ 54 -23 01 + 49 (0) 68 42/ 54 -23 32 [email protected] Certifications DIN EN ISO 9001:2008 EQR MAAS-BGW Therapy concepts The rehabilitation centre is characterised by the close cooperation of three specialist clinics, in particular, for patients with multi-morbid illnesses. The MediClin Bliestal Kliniken stand for a high-performance medical provision concept which takes account of the increasing complexity of disease patterns – especially chronic, process-based suffering – with up-to-date treatment concepts and modern equipment. Types of medical provision Curative procedures (HV) Subsequent medical treatment (AHB/AR/AGM) Inpatient health care for civil servants Professional Association for Subsequent Inpatient Treatment (BGSW) Subsequent rehabilitation (EAP/IRENA /ARENA) All day outpatient rehabilitation > Articles from Prof. Dr.Volker Köllner on page 30 and page 51 > Article from Prof. Dr. Stefan Rupp on page 44 Dr. Gunther Berg Prof. Dr. Volker Köllner Prof. Dr. Stefan Rupp Head Physician Head Physician Head Physician 93 Information sources Fax Overview of medical services MediClin Bosenberg Kliniken St.Wendel The MediClin Bosenberg Kliniken are situated on a quiet hillside above the district town of St.Wendel, in Saarland. St.Wendel is characterised by its historical town centre and offers a wide variety of leisure activities. The clinics offer a wonderful view over the town and are surrounded by extensive forests. REHABILITATION 263 beds 170 employees 2,927 patients (inpatient) Specialist clinics Specialist clinic for ear, nose and throat medicine and special clinic for tinnitus /CI (Dr. Seidler) Specialist clinic for neurology, clinical neurophysiology and internal medicine (Dr. Jobst) in 2009 MediClin Bosenberg Kliniken Am Bosenberg 15 66606 St. Wendel Germany Phone + 49 (0) 68 51/14 -0 Fax + 49 (0) 68 51/14 -100 [email protected] Main areas of focus All acute and chronic neurological illnesses Ataxia and disabilitating dizziness Internal illnesses with a focus on oncology Chronic tinnitus Cochlear implants (CI) Vestibular illnesses Tumour of the head-neck area www.mediclin.de/bosenberg Patient admissions Erika Schwan Phone + 49 (0) 68 51/14 -262 Fax + 49 (0) 68 51/14 -562 [email protected] Certifications DIN EN ISO 9001:2008 EQR > Article from Dr. Harald Seidler on page 47 94 Therapy concepts An interdisciplinary consulting group guarantees intensive support for the patient from experts in the different specialist areas. The MediClin Bosenberg Kliniken are organised around a concept which focuses on the interdisciplinary treatment of multi-morbid disease patterns. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Curative procedures (HV) Day-patient rehabilitation Outpatient rehabilitation Intensive rehabilitation care (IRENA) Dr. Harald Seidler Dr. Ulrich Jobst Head Physician Head Physician Diagnostic check-ups Treatments covered by the health care scheme for civil servants Individual and flat-rate treatment options for paying patients MediClin employed 1,575 personnel in this region in two acute-care clinics, six rehabilitation clinics, an acute and rehabilitation provision facility, six medical care centres and two nursing care facilities in 2009, and provided inpatient care to around 22,510 patients. We provide 95 nursing care places in this region. ACUTE CARE 96 97 107 107 107 108 108 108 MediClin Herzzentrum Lahr/Baden Lahr MediClin Klinik an der Lindenhöhe Offenburg, with Day clinic and psychiatric outpatient clinic for children and adolescents in Rastatt Rastatt MediClin MVZ Gaggenau Gaggenau MediClin MVZ Achern Achern MediClin MVZ Achern Zentrum Achern MediClin MVZ Offenburg Offenburg MediClin MVZ Offenburg am Bahnhof Offenburg MediClin MVZ Lahr/Baden Lahr ACUTE CARE 98 REHABILITATION MediClin Seidel-Klinik Bad Bellingen REHABILITATION 99 100 101 102 103 104 MediClin Albert Schweitzer Klinik and MediClin Baar Klinik Königsfeld MediClin Klinik am Vogelsang Donaueschingen MediClin Kraichgau-Klinik Bad Rappenau MediClin Reha-Zentrum Gernsbach Gernsbach MediClin Schlüsselbad Klinik Bad Peterstal-Griesbach MediClin Staufenburg Klinik Durbach NURSING CARE 113 113 MediClin Seniorenresidenz Hermann-Schall-Haus Königsfeld MediClin Seniorenresidenz Am Baar-Zentrum Donaueschingen 95 Information sources } A N O V E RV I E W O F T H E B A D E N W Ü RT T E M B E R G R E G I O N Overview of medical services MediClin Herzzentrum Lahr/Baden Lahr Lahr is situated in the Rhine lowlands between vineyards and the Black Forest, and enjoys a pleasant climate. The MediClin Herzzentrum is located on the eastern edge of the city in the Schutter valley, and can be reached in approximately 15 minutes by car from the A 5 motorway. ACUTE CARE 75 beds 397 employees 3,750 patients (inpatient) in 2009 MediClin Herzzentrum Lahr/Baden Hohbergweg 2 77933 Lahr Germany Phone + 49 (0) 78 21/ 9 25-0 Fax + 49 (0) 78 21/ 9 25-39 25 00 [email protected] www.mediclin.de/herzzentrum-lahr MediClin MVZ Lahr/Baden Clinics Clinic for heart, thorax and vascular surgery (Prof. Dr. Ennker) Complete spectrum of adult heart surgery excluding transplantation Minimally invasive bypass surgery through to the implantation of stentless heart valve prostheses (for instance, arterial revascularisation, heart valve construction, biological stentless heart valve implants, correction of congenital heart failure in adulthood, thoracic aortic surgery, hybrid surgery, heart surgery outpatient clinic) Clinic for internal medicine and cardiology (Prof. Dr. von Hodenberg) All modern invasive and non-invasive options for cardiological diagnosis and therapy; for instance, left heart catheter examinations with coronary angio graphy, coronary intervention with stent implants, implantation of PFP and ASD closure systems, electrophysiology with ablation for the therapy of complex cardiac disrhythmia, private cardiological outpatient clinic, implantation of heart pacemakers and defibrillators, pacemaker clinic, manager check-up examinations Clinic for anaesthesiology (Dr. Dr. Alexander) Latest anaesthetic procedures, perioperative intensive medicine and autologous blood donation Gynaecology, cardiology Hohbergweg 2 77933 Lahr Germany Phone + 49 (0) 78 21/ 92 54 58 00 Fax + 49 (0) 78 21/ 9 25 39 58 00 [email protected] www.mediclin.de/lahr-mvz Certification DIN EN ISO 9001:2008 > Article from Prof. Dr. Jürgen Ennker on page 40 Prof. Dr. Jürgen Ennker Head Physician Prof. Dr. Eberhard von Hodenberg Head Physician 96 Dr. Dr. Tejas Alexander Head Physician The MediClin facilities > Overview MediClin Klinik an der Lindenhöhe Offenburg The MediClin Klinik an der Lindenhöhe operates as a specialist psychiatric clinic for adults from the Ortenau district, as well as for children and adolescents from the Ortenau district, the districts of Emmendingen and Rastatt (city and district), and the district of Baden-Baden. It is located on the edge of Offenburg, the gateway to the Kinzig valley and the Black Forest. ACUTE CARE 155 beds 244 employees 1,454 patients (inpatient) in 2009 MediClin Klinik an der Lindenhöhe Bertha-von-Suttner-Strasse 1 77654 Offenburg Clinics Clinic for psychiatry, psychotherapy and psychosomatics (PD Dr. Frommberger) All psychological illnesses, in particular: Depressive illnesses Adjustment disorders Manic illnesses Post-traumatic stress disorders Schizophrenic psychoses Anxiety illnesses Personality disorders Functional disorders Abuse and dependency illnesses Obsessive compulsive disorders Gerontological psychiatric illnesses Germany Phone + 49 (0) 7 81/ 91 92-0 Fax + 49 (0) 7 81/ 91 92-100 [email protected] www.mediclin.de/lindenhoehe MediClin Klinik an der Lindenhöhe Day clinic and psychiatric outpatient clinic for children and adolescents in Rastatt Since May 2010, there has been a Clinic for psychiatry, psychotherapy and psychosomatics in children and adolescents (Prof. Dr. Strehlow) Emotional disorders Personality and behavioural Schizophrenic, schizotypal disorders and delusional disorders Developmental disorders Affective disorders Treatment of eating disorders Neurotic, stress and somato(anorexia nervosa and bulimia) form disorders Autism Behavioural problems with physical symptoms and factors branch of the clinic for child and adolescent psychiatry, psychotherapy and psychosomatics at the satellite location in Rastatt.There is a day clinic in this facility with ten treatment places and a psychiatric outpatient institute (PIA) for children and adolescents. Therapy concepts A committed, multi-professional team supports patients by offering competent and responsible contact persons for all psychological illnesses. The therapy integrates biological-pharmacological, psychotherapeutic and social treatment forms. Particular attention is paid to interaction with family members. The concept for child and adolescent psychiatry for school-age children includes provision in the on-site state-approved school. Engelstrasse 37 76437 Rastatt Germany Phone + 49 (0) 72 22 / 5 95 06-0 Fax + 49 (0) 72 22 / 5 95 06-99 [email protected] PD Dr. Ulrich Frommberger Prof. Dr. Ulrich Strehlow Head Physician Head Physician 97 Information sources www.mediclin.de/lindenhoehe Overview of medical services MediClin Seidel-Klinik Bad Bellingen Bad Bellingen is a health resort town in the border region between the three countries of Germany, Switzerland and France. The MediClin Seidel-Klinik is located directly next to the health resort park, only five minutes by foot from the thermal baths. ACUTE CARE REHABILITATION 108 beds 92 employees 2,493 patients (inpatient) in 2009 MediClin Seidel-Klinik Hebelweg 4 79415 Bad Bellingen Germany Phone + 49 (0) 76 35 / 30-0 Fax Main areas of focus Spinal cord complaints Invertebral disc complaints (conservative and post-operative) Early rehabilitation after surgical intervention to the locomotor system Rheumatology (inflammatory and degenerative) Neuro-muscular illnesses The primary role of the acute inpatient stay in the MediClin Seidel-Klinik is to carry out patient diagnosis while simultaneously providing treatment through conservative ther apy measures. Should the state of the patient’s health change during the rehabilitation phase then the clinic can call on the acute care medicine infrastructure at any time. + 49 (0) 76 35 / 30-177 [email protected] www.mediclin.de/seidel Patient admissions Werner Seemann Phone + 49 (0) 76 35 / 30-176 Fax Specialist clinics Interdisciplinary centre for rheumatology, spinal cord complaints and neuro-muscular illnesses (Prof. Dr. Glocker) + 49 (0) 76 35 / 30-177 Therapy concepts A special feature of the MediClin Seidel-Klinik is the interdisciplinary support provided to patients. They are provided with competent specialist medical support from the first outpatient contact through the acute diagnosis, and through to the completion of the rehabilitation. In accordance with this integrated and interdisciplinary therapeutic approach, the clinic is not subdivided into independent specialist departments. The different specialist areas arise more from the close cooperation under one management and are then developed further. [email protected] Certifications DIN EN ISO 9001:2008 EQR Types of medical provision Inpatient hospital measures according to Section 39 SGB V Medical rehabilitation services Subsequent nursing treatments (AHB) Professional Association for Sub sequent Inpatient Treatment (BGSW) Health care for civil servants Prof. Dr. Franz Glocker Medical Director 98 Cross-sectoral “integrated medical care” according to Section 140 SGB V with multiple large statutory health insurance companies Outpatient services according to Section 116 SGB V Individual and flat-rate treatment options for paying patients The MediClin facilities > Overview MediClin Albert Schweitzer Klinik MediClin Baar Klinik Königsfeld The MediClin Albert Schweitzer Klinik and the MediClin Baar Klinik are situated at an altitude of 800 metres in the Königsfeld local authority, in the Black Forest-Baar region. The attractive rural location offers the best opportunities for day trips and hikes. REHABILITATION 290 beds 175 employees Specialist clinics Specialist clinic for heart, circulation and vascular diseases (Dr. Witt) Specialist clinic for respiratory illnesses, allergies and sleep medicine (Dr. Heitmann) Specialist clinic for psychosomatics and behavioural medicine (Mr. Haves) 3,619 patients (inpatient) in 2009 MediClin Albert Schweitzer Klinik MediClin Baar Klinik Parkstrasse 10 78126 Königsfeld Germany Phone + 49 (0) 77 25 / 96-0 Fax + 49 (0) 77 25 / 21 74 [email protected] Main areas of focus Post-operative rehabilitation after cardiological and thorax surgical interventions including treatment in an early admissions ward All heart and vascular illnesses All lung illnesses (without risk of infection) Adipositas, metabolic syndrome, diabetes mellitus Treatment of disorders from the complete spectrum of psychotherapeutic medicine Combination of high-level behavioural/ medical expertise and the conventional recording and treatment of physical complaints www.mediclin.de/albert-schweitzer [email protected] www.mediclin.de/baar-klinik Patient admissions MediClin Albert Schweitzer Klinik Alexandra Russo Therapy concepts Interdisciplinary therapy concepts are implemented within a framework of close cooperation. Individual treatment planning should gently improve physical performance and stabilise the patient’s emotional balance. Internal and psychosomatic illness patterns mostly consist of disorders to multiple organ systems. The main areas of focus of the MediClin Albert Schweitzer Klinik and MediClin Baar Klinik enable integrated treatment provision from one source. Phone + 49 (0) 77 25 / 96-22 35 Fax + 49 (0) 77 25 / 21 74 [email protected] Patient admissions MediClin Baar Klinik Beate Mayer Phone + 49 (0) 77 25 / 96-24 11 Fax Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) Health care for civil servants Intensive rehabilitation care (IRENA) Outpatient stabilisation programme (ASP) Day-patient rehabilitation Individual and flat-rate treatment options for paying patients + 49 (0) 77 25 / 21 74 [email protected] Dr. Thomas Witt Dr. Rolf H. Heitmann Bernd Haves Head Physician Head Physician Head Physician 99 Information sources Certifications DIN EN ISO 9001:2008 EQR Overview of medical services MediClin Klinik am Vogelsang Donaueschingen The MediClin Klinik am Vogelsang is located in south-west Baden-Württemberg, near to the Swiss border and on the Baar plateau between the Black Forest and Lake Constance. The attractive rural location offers a variety of leisure activities. The cities of Freiburg and Constance are within easy reach. REHABILITATION Specialist clinics Specialist clinic for psychosomatics and behavioural medicine 130 beds MediClin Klinik am Vogelsang Alte Wolterdinger Strasse 68 78166 Donaueschingen Germany Main areas of focus Depression Anxiety disorders Post-traumatic stress disorders and complex trauma disorders Adjustment disorders in professional and social areas Phone + 49 (0) 7 71/ 8 51-0 Fax + 49 (0) 7 71/ 8 51-222 [email protected] www.mediclin.de/donaueschingen Patient admissions Elisa Schmid Therapy concepts Patients are treated on the basis of interdisciplinary modern therapeutic concepts. The treatment approach is oriented around behavioural therapy and is founded on MediClin’s many years of experience in the treatment of psychosomatic illnesses. Alongside physician and psychosomatic support, the clinic uses different scientifically based therapeutic options from the areas of physiotherapy, sport ther apy, physical therapy, body therapy, creative and ergotherapy, as well as social advice. Phone + 49 (0) 7 71/ 8 51-0 Fax + 49 (0) 7 71/ 8 51-222 [email protected] Types of medical provision Medical rehabilitation services Curative procedures (HV) Health care for civil servants Intensive rehabilitation care (IRENA) All day outpatient rehabilitation (day-patient rehabilitation) Individual and flat-rate treatment options for paying patients Reopening on 1 July 2010 100 The MediClin facilities > Overview MediClin Kraichgau-Klinik Bad Rappenau The MediClin Kraichgau-Klinik in Bad Rappenau is situated in a quiet location on the edge of the health resort park with direct views of the health spa lake. Bad Rappenau lies in the mild and sunny Kraichgau region, with direct links to the idyllic Neckar valley. The attractive rural location offers the best opportunities for day trips, hikes and sightseeing tours to, for example, Stuttgart, Mannheim, Heidelberg or Karlsruhe. REHABILITATION 199 beds Specialist clinics Specialist clinic for oncology rehabilitation and chronic pain disorders (Dr. Trunzer) 159 employees 2,668 patients (inpatient) in 2009 MediClin Kraichgau-Klinik Fritz-Hagner-Promenade 15 74906 Bad Rappenau Germany Phone + 49 (0) 72 64 / 8 02-0 Fax + 49 (0) 72 64 / 8 02-115 [email protected] www.mediclin.de/kraichgau-klinik Main areas of focus Breast carcinoma Prostate carcinoma and other urological tumours Malignant systemic diseases Colorectal carcinomas Thyroid carcinomas Fibromyalgia syndrome Chronic back pain Chronic head pain Tumour pain Neuropathic pain Lymphology Patient admissions Phone + 49 (0) 72 64 / 8 02-107 Fax + 49 (0) 72 64 / 8 02-115 [email protected] Certifications EQR RAL Quality Seals for diet and nutrition Therapy concepts The medical-therapeutic treatment follows a biopsychosocial concept and is based on function-specific, as well as resource-oriented approaches. The goal of the rehabilitation is to develop an individual programme for every patient which remains active beyond the time-frame of the inpatient rehabilitation care. This includes physical training programmes, cognitive information and training programmes and the development of a solution-oriented basic rehabilitation, as well as motivational aspects in terms of self-sufficient, health-promoting behaviour in everyday life. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Health care for civil servants Individual and flat-rate treatment options for paying patients Dr. Peter Trunzer Head Physician 101 Information sources Heike Schweitzer Overview of medical services MediClin Reha-Zentrum Gernsbach Gernsbach The climatic spa resort Gernsbach (160 – 984 m), situated in the beautiful Murg valley, offers the ideal conditions for promoting health and is a gateway to the middle/north Black Forest nature reserve. The MediClin Reha-Zentrum is located in wonderful surroundings on the edge of the town of Gernsbach. REHABILITATION 207 beds 116 employees 1,843 patients (inpatient) in 2009 MediClin Reha-Zentrum Gernsbach Langer Weg 3 76593 Gernsbach Germany Phone + 49 (0) 72 24 / 9 92-0 Fax + 49 (0) 72 24 / 9 92- 410 [email protected] www.mediclin.de/gernsbach Patient admissions Annette Fedder-Krieg Phone + 49 (0) 72 24 / 9 92-610 /-611 Fax + 49 (0) 72 24 / 9 92- 410 Specialist clinics Specialist clinic for internal medicine, cardiology and angiology (PD Dr. Miche) Specialist clinic for orthopaedics (Dr. Schopp) Specialist clinic for neurology (Prof. Dr. Lutz) Centre for heart failure Outpatient therapy centre Main areas of focus Rehabilitation after heart attacks, heart surgery interventions and vascular operations Detection and treatment of heart muscle diseases, heart failure, cardiac arrhythmia, vascular complaints and metabolic illnesses Medical provision for patients with wound healing disorders /wound consultation clinic Chronic heart insufficiency Status post orthopaedic, traumatological and neurosurgical intervention Degenerative or inflammatory spinal cord and joint illnesses Status post amputation of extremities, subsequent care for tumours of the supporting and locomotor systems Osteoporosis Rheumatic complaints patientenverwaltung.gernsbach@ mediclin.de Certifications DIN EN ISO 9001:2008 EQR Therapy concepts Medical expertise goes hand in hand with social engagement, enabling holistic therapeutic treatment in which the patient is always in the foreground. Due to the close cooperation between the departments of cardiology and orthopaed ics, the clinic is able to provide these patients who exhibit orthopaedic and internal illnesses with interdisciplinary and competent therapeutic treatment. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Health care for civil servants 102 Individual and flat-rate treatment options for paying patients Outpatient rehabilitation PD Dr. Eckart Miche Dr. Cornelia Schopp Prof. Dr. Dietmar Lutz Head Physician Head Physician Head Physician The MediClin facilities > Overview MediClin Schlüsselbad Klinik Bad Peterstal-Griesbach Bad Peterstal-Griesbach is the oldest health spa in Baden-Württemberg. The mild subalpine climate, practically free of fog, has a beneficial impact on cardiovascular, joint and rheumatic illnesses. The clinic is located in the centre of town with direct access to a varied network of walking and hiking paths. REHABILITATION 168 beds 108 employees Specialist clinics Specialist clinic for orthopaedics, rheumatology and internal medicine (Dr. Wentz) Specialist clinic for geriatric rehabilitation (Dr. Wentz) Outpatient therapy centre (Dr. Wentz) 2,252 patients (inpatient) in 2009 MediClin Schlüsselbad Klinik Renchtalstrasse 2 77740 Bad Peterstal-Griesbach Germany Phone + 49 (0) 78 06 / 86-0 Fax + 49 (0) 78 06 / 86-202 Main areas of focus Rehabilitation after invertebral disc operations, hip and knee prostheses Degenerative-rheumatic illnesses of the locomotor organs Pain syndrome Rehabilitation after accidents and sports injuries Subsequent care after heart attacks, heart bypass and/or heart valve operations Older patients with orthopaedic, internal and neurological illnesses Special interdisciplinary programme for osteoporosis [email protected] Patient admissions David Ortmann Phone + 49 (0) 78 06 / 86-235 Fax + 49 (0) 78 06 / 86-279 [email protected] Certifications DIN EN ISO 9001:2008 EQR Therapy concepts The combination of orthopaedics and internal medicine guarantees team-oriented medical provision for patients. In addition, there is the option of providing psychological-psychosomatic support, so that our clinic follows a holistic medical approach. The broad range of training and the high level of medical expertise of the physicians and therapists allow us to combine know-how from conventional medicine, natural medicine (acupuncture, homeopathy), conservative medicine and surgical medicine. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Professional Association for Subsequent Inpatient Treatment (BGSW) according to individual approval Treatments covered by the health care scheme for civil servants Outpatient rehabilitation Day-patient rehabilitation Inpatient preventative measures according to Section 20 SGB V Individual and flat-rate treatment options for paying patients Dr. Siegfried Wentz Head Physician 103 Information sources www.mediclin.de/schluesselbad Overview of medical services MediClin Staufenburg Klinik Durbach The MediClin Staufenburg Klinik is located in the middle of the wonderful woodland and meadow landscape of the north-western area of the Black Forest. The pleasant climate and harmonious scenery are ideal for recuperation. The clinic is idyllically situated on the edge of a nature reserve in the district of Alm von Durbach. An extensively developed network of footpaths are directly accessible from the clinic. REHABILITATION 305 beds 210 employees 4,433 patients (inpatient) in 2009 Specialist clinics Specialist clinic for internal medicine (Mr. Renner) Specialist departments for: Diabetology and metabolic diseases Nephrology Oncology Orthopaedics Urology MediClin Staufenburg Klinik Burgunderstrasse 24 77770 Durbach Germany Phone + 49 (0) 7 81/ 4 73-0 Fax + 49 (0) 7 81/ 4 73-265 [email protected] www.mediclin.de/staufenburg Main areas of focus Prostate carcinoma and other urological tumours Tumours of the kidneys and urinary tract Breast cancer (regional) Diseases of the kidneys and urinary tract Diabetes mellitus/metabolic illnesses Adipositas treatment Illnesses of the locomotor system Patient admissions Susanne Moser Phone + 49 (0) 7 81/ 4 73-235 Fax + 49 (0) 7 81/ 4 73-265 [email protected] Certifications DIN EN ISO 9001:2008 EQR DDG level 2 Therapy concepts The special feature of this clinic is the availability of a targeted complementary treatment for accompanying diseases due to the wide spectrum of medical treatment available. The clinic can, therefore, offer patients comprehensive psycho-oncological and psychosocial support. The variety of treatment options enables the clinic to also provide competent care for multi-morbid patients. Types of medical provision Medical rehabilitation services Subsequent nursing treatment (AHB) Subsequent rehabilitation (AR) Curative procedures (HV) Outpatient rehabilitation Treatments covered by the health care scheme for civil servants Hermann Renner Head Physician 104 Inpatient preventative measures according to Section 20 SGB V Inpatient treatment within the framework of the disease management programme for patients with diabetes mellitus type 1 and type 2 according to Section 137 f SGB V Individual and flat-rate treatment options for paying patients MediClin has ten medical care centres with a variety of specialities in five different German states. The medical care centres at MediClin have set themselves the goal of offering a high level of medical provision. The close cooperation between physicians and the network of medical care centres amongst one another, and with other facilities in the MediClin Group, provide an improved treatment process for patients. MEDICAL CARE CENTRE 106 106 106 107 107 107 107 108 108 108 MediClin MVZ Plau am See Plau am See MediClin MVZ Bad Düben Bad Düben MediClin MVZ Leipzig Leipzig MVZ MediClin Bonn Bonn MediClin MVZ Gaggenau Gaggenau MediClin MVZ Achern Achern MediClin MVZ Achern Zentrum Achern MediClin MVZ Offenburg Offenburg MediClin MVZ Offenburg am Bahnhof Offenburg MediClin MVZ Lahr/Baden Lahr 105 Information sources } ME D I C A L C A R E C E N T R E S Overview of medical services MediClin MVZ Plau am See Plau am See MEDICAL CARE CENTRE MediClin MVZ Leipzig Leipzig MEDICAL CARE CENTRE Urology (Dr. med. Ralf Barthels) Orthopaedics (Dr. med. Lutz Seydlitz, Neurology (Dr. med. Ralph Deymann, Nicola Robbin) Dr. med. Antje Rödiger-Heider, Dr. med. Olaf Häßler) ENT medicine (Dr. med. Detlef Kleemann) Internal medicine/cardiology (Dr. med. Andreas Feige, Dr. med. Klaus Ziesenhenn) MediClin MVZ Plau am See General medicine (Prof. Dr. med. Hans-Jürgen Heberling) Quetziner Strasse 88, 19395 Plau am See, Germany General medicine in the branch Phone + 49 (0) 3 87 35 / 87-280, Fax + 49 (0) 3 87 35 / 87-113 (Dipl.-Med. Sieglinde Toguschow) Phone + 49 (0) 3 87 35 / 87-283, Fax + 49 (0) 3 87 35 / 87-284 (Urology) MediClin MVZ Leipzig Phone + 49 (0) 3 87 35 / 87-315, Fax + 49 (0) 3 87 35 / 87-113 Richard-Wagner-Strasse 1, 04109 Leipzig, Germany (Neurology) Phone + 49 (0) 3 41/ 3 08 99-0, Fax + 49 (0) 3 41/ 3 08 99-24 Phone + 49 (0) 3 87 35 / 87-313, Fax + 49 (0) 3 87 35 / 87-113 (General medicine) (ENT medicine) Phone + 49 (0) 3 41/ 3 08 99-15, Fax + 49 (0) 3 41/ 3 08 99-10 [email protected] (Orthopaedics) www.mediclin.de/plau-mvz Phone + 49 (0) 3 41/ 3 08 99-221, Fax + 49 (0) 3 41/ 3 08 99-222 (Internal medicine/cardiology) [email protected] www.mediclin.de/leipzig-mvz MediClin MVZ Bad Düben Bad Düben Branch in Leipzig – General medicine MediClin MVZ Leipzig Permoser Strasse 2, 04347 Leipzig, Germany Phone + 49 (0) 3 41/ 2 33 07 17, Fax + 49 (0) 3 41/ 2 34 56 03 MEDICAL CARE CENTRE General medicine (MR Dr. jur. Siegfried Peter) Branch in Torgau – Orthopaedics Orthopaedics (Dipl.-Med. Robert Peter, Henri Jäckel) MediClin MVZ Leipzig Bahnhofstrasse 7, 04860 Torgau, Germany MediClin MVZ Bad Düben Gustav-Adolf-Strasse 15, 04849 Bad Düben, Germany Phone + 49 (0) 3 42 43/ 79-2233, Fax + 49 (0) 3 42 43/ 79-2234 [email protected] www.mediclin.de/bad-dueben-mvz Branch in Eilenburg – General medicine MediClin MVZ Bad Düben Rosa-Luxemburg-Strasse 55 b, 04838 Eilenburg, Germany Phone + 49 (0) 34 23/75 34 59, Fax + 49 (0) 34 23/75 73 24 Branch in Wurzen – Orthopaedics MediClin MVZ Bad Düben Badergasse 7– 9, 04808 Wurzen, Germany Phone + 49 (0) 3 42 59 / 2 0150, Fax + 49 (0) 3 42 59 / 2 0140 [email protected] 106 Phone + 49 (0) 34 21/ 90 25 14, Fax + 49 (0) 34 21/ 7 37 98 28 The MediClin facilities > Overview MVZ MediClin Bonn Bonn MEDICAL CARE CENTRE MediClin MVZ Achern Achern MEDICAL CARE CENTRE Radiotherapy (Dr. med. Iris Schmidt-Forgber, Orthopaedics (Dr. med. Wolfgang Dürselen) Dr. med. Andreas Klatt) Dermatology/phlebology (Dr. med. Cornelia Bertalanffy) Neurosurgery (PD Dr. med. Jan Boström) MediClin MVZ Achern MVZ MediClin Bonn Berliner Strasse 1, 77855 Achern, Germany Villenstrasse 4 – 8, 53129 Bonn, Germany Phone + 49 (0) 78 41/18 74, Fax + 49 (0) 78 41/ 2 88 75 Phone + 49 (0) 2 28 / 53 06-202, Fax + 49 (0) 2 28 / 53 06-205 (Orthopaedics) Phone + 49 (0) 2 28 / 53 06-203/-204 (Radiotherapy) Phone + 49 (0) 78 41/ 2 33 43, Fax + 49 (0) 78 41/ 2 44 20 Phone + 49 (0) 2 28 / 53 06-201 (Neurosurgery) (Dermatology/phlebology) [email protected] [email protected] www.mediclin.de/bonn-mvz www.mediclin.de/achern-mvz MediClin MVZ Gaggenau Gaggenau MediClin MVZ Achern Zentrum Achern MEDICAL CARE CENTRE Orthopaedics (Dr. med. Peter Hoffmann) ENT medicine (Dr. med. Wolf Schrader) Neurology and psychiatry (Adolphe Drouineaud) Surgery (Dr. med. Arnaud Weider, Dr. med. Joachim Henkel) MediClin MVZ Gaggenau MediClin MVZ Achern Zentrum Wissstrasse 35, 76571 Gaggenau, Germany Josef-Hund-Strasse 4, 77855 Achern, Germany Phone + 49 (0) 72 25 / 46 68, Fax + 49 (0) 72 25 /12 88 Phone + 49 (0) 78 41/ 2 20 20, Fax + 49 (0) 78 41/ 2 22 24 (Orthopaedics) (ENT medicine) Phone + 49 (0) 72 25 / 98 27 00, Fax + 49 (0) 72 25 /12 88 Phone + 49 (0) 78 41/ 5 08 81 61, Fax + 49 (0) 78 41/ 6 66 88 90 (Neurology and psychiatry) (Surgery) [email protected] [email protected] www.mediclin.de/gaggenau-mvz www.mediclin.de/achern-zentrum-mvz 107 Information sources MEDICAL CARE CENTRE Overview of medical services MediClin MVZ Offenburg Offenburg MEDICAL CARE CENTRE MediClin MVZ Lahr/Baden Lahr MEDICAL CARE CENTRE Surgery/ Vascular surgery/Phlebology (Dr. med.Wolfgang Bätz) Gynaecology (Dr. med. Angelika Schwehr) Neurology and psychiatry (Dr. med. Konrad Schröter) Cardiology (Dr. med. Udo Schwehr) MediClin MVZ Offenburg MediClin MVZ Lahr/Baden Hauptstrasse 88, 77652 Offenburg, Germany Hohbergweg 2, 77933 Lahr, Germany Phone + 49 (0) 7 81/ 9 48 39 40, Fax + 49 (0) 7 81/ 9 48 39 42 Phone + 49 (0) 78 21/ 92 54 58 00, Fax + 49 (0) 78 21/ 9 25 39 58 00 (Surgery/ Vascular surgery/Phlebology) [email protected] Phone + 49 (0) 7 81/ 9 70 95 13, Fax + 49 (0) 7 81/ 2 30 13 www.mediclin.de/lahr-mvz (Neurology and psychiatry) [email protected] www.mediclin.de/offenburg-mvz MediClin MVZ Offenburg am Bahnhof Offenburg MEDICAL CARE CENTRE Orthopaedics and surgery (Dr. med. Jürgen von Knobloch) Orthopaedics (Dr. medic./ IFM Bucharest Paul Gabriel Kinkhorst) MediClin MVZ Offenburg am Bahnhof Okenstrasse 27, 77652 Offenburg, Germany Phone + 49 (0) 7 81/ 4 88-620, Fax + 49 (0) 7 81/ 4 88-629 (Orthopaedics and surgery) Phone + 49 (0) 7 81/ 4 88-610, Fax + 49 (0) 7 81/ 4 88-619 (Orthopaedics) 108 MediClin has seven nursing care facilities and an outpatient care service in six different German states. The seven facilities provide a total of 414 nursing care places. NURSING CARE 112 112 112 112 113 113 113 113 MediClin Seniorenresidenz Deister Weser Bad Münder MediClin Seniorenpflegeeinrichtung Rennsteigblick Tabarz MediClin Seniorenresidenz Am Rosengarten Horn-Bad Meinberg MediClin Ambulanter Pflegedienst Am Rosengarten Horn-Bad Meinberg MediClin Seniorenresidenz Brunnenbergblick Bad Elster MediClin Seniorenresidenz Hermann-Schall-Haus Königsfeld MediClin Seniorenresidenz Auf dem Bellem Blieskastel MediClin Seniorenresidenz Am Baar-Zentrum Donaueschingen 109 Information sources } N U R S I N G C A R E FA C I L I T I E S Overview of medical services The MediClin nursing care facilities Human interaction – cooperation, and support for one another – across generations is decisive for the good, harmonious atmosphere found in our facilities. MediClin has over seven nursing care facilities that fulfil all of the legal requirements for long-term care insurance, as well as an outpatient nursing care service. We offer the following forms of nursing care in our senior citizen care facilities: Long-term inpatient nursing care Short-term nursing care Respite nursing care Test residency Holiday period nursing care The nursing care in our facilities is based on the requirements and abilities of our residents. Well-trained specialists in nursing care and therapy ensure the provision of activation care and support that maintains the self-sufficiency of residents. Our employees understand that human warmth, attention and devotion in all aspects of everyday life are equally as important as the expertise acquired during their training and further education. The individuality of every single patient and the respect for the distinctive characteristics of old age represent the central motives in our daily activities with senior citizens. 110 We work closely on-site with physicians, hospitals, social welfare centres and other medical facilities in the surrounding areas, as well as with volunteer helpers from churches and other associations. The support of family members is also very important to us and very welcome. The senior citizen facilities offer a nursing care concept for those suffering from dementia. Almost all of our facilities have outdoor areas which invite residents to soak up the sun and enjoy the fresh air. The close proximity to on-site rehabilitation clinics enables our residents to make use of the amenities such as swimming pools, sports halls, kiosks and cafeterias in the MediClin facilities. The nursing care facilities also benefit from this cooperation in terms of the in-house kitchens, enabling them to offer healthy, varied and tasty food specially prepared for senior citizens. 111 Information sources Our range of services for residents: Involvement in and carrying out medical instructions from physicians Physician support and treatment by a chosen physician Emergency alarm via nurse call button at all times of the day and night Advice and help with personal problems and the handling of public authority regulations in combination with the residential stay in the facility Structuring of daily routines with a variety of care and recreational provision, such as gymnastic groups, memory training, the celebration of traditional festivals and other events Overview of medical services MediClin Seniorenresidenz Deister Weser Bad Münder MediClin Seniorenresidenz Am Rosengarten Horn-Bad Meinberg NURSING CARE NURSING CARE Opened in 2006 Opened in 2004 27 places 68 places Our senior citizen residence is situated in a very quiet location in the Deisterhang region with a view over Bad Münder. The beautiful landscape with its three local recreational areas of Deister, Süntel and Osterwald invites residents to take a stroll in the countryside. The MediClin Seniorenresidenz Am Rosengarten and the outpatient nursing care service are located right next to the health resort park in Horn-Bad Meinberg. It is possible to take extensive and relaxing walks in the area surrounding the facility. MediClin Seniorenresidenz Deister Weser MediClin Seniorenresidenz Am Rosengarten Lug ins Land 5, 31848 Bad Münder, Germany Parkstrasse 41, 32805 Horn-Bad Meinberg, Germany Phone + 49 (0) 50 42/6 00-520, Fax + 49 (0) 50 42/6 00-584 Phone + 49 (0) 52 34 /9 07-555, Fax + 49 (0) 52 34/9 07-558 [email protected] [email protected] www.mediclin.de/deister-weser-pflege www.mediclin.de/rosengarten MediClin Ambulanter Pflegedienst Am Rosengarten Parkstrasse 41– 43, 32805 Horn-Bad Meinberg, Germany MediClin Seniorenpflegeeinrichtung Rennsteigblick Tabarz NURSING CARE Opened in 2004 71 places The MediClin Seniorenpflegeeinrichtung Rennsteigblick is situated in a very quiet location directly next to the “Lauchagrund” park. Well-signposted hiking trails around the “Kneipp” health resort town of Tabarz provide access to this charming low mountain region. MediClin Seniorenpflegeeinrichtung Rennsteigblick Zimmerbergstrasse 34, 99891 Tabarz, Germany Phone + 49 (0) 3 62 59/64-219, Fax + 49 (0) 3 62 59/64-100 [email protected] www.mediclin.de/rennsteigblick 112 Phone + 49 (0) 52 34 /9 07-570, Fax + 49 (0) 52 34/9 07-558 [email protected] www.mediclin.de/rosengarten The MediClin facilities > Overview MediClin Seniorenresidenz Brunnenbergblick Bad Elster MediClin Seniorenresidenz Auf dem Bellem Blieskastel NURSING CARE NURSING CARE Opened in 2004 Opened in 2004 55 places 98 places The MediClin Seniorenresidenz Brunnenbergblick is situated in a romantic location on the south-facing slope of the Brunnenberg in the health spa town of Bad Elster in the German state of Saxony – one of the oldest and most renowned health spas in Germany. Surrounded by the forested hills of the upper Vogtland region, the health spa of Bad Elster lies protected in the White Elster Valley. The MediClin Seniorenresidenz Auf dem Bellem is situated in southern Saarland in the forested hills above the baroque town and “Kneipp” spa resort of Blieskastel. The beautiful landscape of the Bliesgau region invites residents to walk or hike on the well-signposted pathways. MediClin Seniorenresidenz Auf dem Bellem Zur Kurklinik 16, 66440 Blieskastel, Germany MediClin Seniorenresidenz Brunnenbergblick Phone + 49 (0) 68 42/54-24 08, Fax + 49 (0) 68 42/54-2210 Endersstrasse 5 a, 08645 Bad Elster, Germany [email protected] Phone + 49 (0) 3 74 37/8-14 12, Fax + 49 (0) 3 74 37/8-14 11 www.mediclin.de/bellem [email protected] www.mediclin.de/brunnenberg-pflege NURSING CARE MediClin Seniorenresidenz Am Baar-Zentrum Donaueschingen NURSING CARE Opened in 2004 Opened in 2004 39 places 56 places The MediClin Seniorenresidenz Hermann-Schall-Haus is located in a forest nature reserve. Flat pathways invite residents to take a stroll. Königsfeld has the titles “climatic health spa town” and “Kneipp health spa town”. The MediClin Seniorenresidenz Am Baar-Zentrum is located on the Baar, a plateau between the Black Forest and Schwäbischer Alb. The region is particularly characterised by its healthy subalpine climate and high level of air quality. MediClin Seniorenresidenz Hermann-Schall-Haus MediClin Seniorenresidenz Am Baar-Zentrum Parkstrasse 12, 78126 Königsfeld, Germany Alte Wolterdinger Strasse 70, 78166 Donaueschingen, Germany Phone + 49 (0) 77 25/96-13 70, Fax + 49 (0) 77 25/96-13 59 Phone + 49 (0) 7 71/8 51-203, Fax + 49 (0) 7 71/8 51-475 [email protected] [email protected] www.mediclin.de/hermann-schall-haus www.mediclin.de/baar-zentrum-pflege 113 Information sources MediClin Seniorenresidenz Hermann-Schall-Haus Königsfeld } 114 I N F O R M AT I O N S O U R C E S 115 120 125 Overview of the MediClin facilities Glossary Imprint Overview of the facilities REHABILITATION REHABILITATION MediClin Fachklinik Rhein/Ruhr Auf der Rötsch 2 45219 Essen-Kettwig Germany Phone + 49 (0) 20 54 / 88-0 Fax + 49 (0) 20 54 / 88-20 01 [email protected] www.mediclin.de/rhein-ruhr PAGE 62 MediClin Reha-Zentrum Roter Hügel Jakob-Herz-Strasse 1 95445 Bayreuth Germany Phone + 49 (0) 9 21/ 3 09-0 Fax + 49 (0) 9 21/ 3 09-120 [email protected] www.mediclin.de/roter-huegel PAGE 66 North Rhine-Westphalia region PAGE 67 ACUTE CARE PAGE 64 MediClin Robert Janker Klinik Villenstrasse 4 – 8 53129 Bonn-Dottendorf Germany Phone + 49 (0) 2 28 / 53 06-0 Fax + 49 (0) 2 28 / 53 06-176 [email protected] www.mediclin.de/robert-janker PAGE 107 MVZ MediClin Bonn Radiotherapy · Neurosurgery Villenstrasse 4 – 8 53129 Bonn Germany Phone + 49 (0) 2 28 / 53 06-202 Fax + 49 (0) 2 28 / 53 06-205 Radiotherapy Phone + 49 (0) 2 28 / 53 06-203 / -204 Neurosurgery Phone + 49 (0) 2 28 / 53 06-201 [email protected] www.mediclin.de/bonn-mvz Lower Saxony region PAGE 65 MediClin Reha-Zentrum Reichshof Zur Reha-Klinik 1 51580 Reichshof-Eckenhagen Germany Phone + 49 (0) 22 65 / 9 95-0 Fax + 49 (0) 22 65 / 9 95-100 [email protected] www.mediclin.de/reichshof MediClin Rose Klinik Parkstrasse 45 – 47 32805 Horn-Bad Meinberg Germany Phone + 49 (0) 52 34 / 9 07-0 Fax + 49 (0) 52 34 / 9 07-777 [email protected] www.mediclin.de/rose NURSING CARE PAGE 112 MediClin Seniorenresidenz Am Rosengarten Parkstrasse 41 32805 Horn-Bad Meinberg Germany Phone + 49 (0) 52 34 / 9 07-555 Fax + 49 (0) 52 34 / 9 07-558 [email protected] www.mediclin.de/rosengarten PAGE 112 MediClin Ambulanter Pflegedienst Am Rosengarten Parkstrasse 41– 43 32805 Horn-Bad Meinberg Germany Phone + 49 (0) 52 34 / 9 07-570 Fax + 49 (0) 52 34/ 9 07-558 [email protected] www.mediclin.de/rosengarten ACUTE CARE REHABILITATION PAGE 69 MediClin Hedon Klinik Hedonallee 1 49811 Lingen Germany Phone + 49 (0) 5 91/ 9 18-0 Fax + 49 (0) 5 91/ 9 18-15 [email protected] www.mediclin.de/hedon PAGE 70 MediClin Klinikum Soltau Oeninger Weg 59 29614 Soltau Germany Phone + 49 (0) 51 91/ 8 00-0 Fax + 49 (0) 51 91/ 8 00-200 [email protected] www.mediclin.de/klinikum-soltau PAGE 72 MediClin Seepark Klinik Sebastian-Kneipp-Strasse 1 29389 Bad Bodenteich Germany Phone + 49 (0) 58 24 / 21-0 Fax + 49 (0) 58 24 / 21-200 [email protected] www.mediclin.de/seepark REHABILITATION PAGE 73 MediClin Deister Weser Kliniken Lug ins Land 5 31848 Bad Münder Germany Phone + 49 (0) 50 42 / 6 00-0 Fax + 49 (0) 50 42 / 6 00-600 [email protected] www.mediclin.de/deister-weser-reha 115 Information sources MediClin Okenstrasse 27 77652 Offenburg Germany Phone + 49 (0) 7 81/ 4 88- 0 Fax + 49 (0) 7 81/ 4 88-133 [email protected] www.mediclin.de Overview of medical services NURSING CARE PAGE 112 MediClin Seniorenresidenz Deister Weser Lug ins Land 5 31848 Bad Münder Germany Phone + 49 (0) 50 42 / 6 00-520 Fax + 49 (0) 50 42 / 6 00-584 [email protected] www.mediclin.de/deister-weser-pflege Mecklenburg-Vorpommern region ACUTE CARE PAGE 75 MediClin Krankenhaus am Crivitzer See Amtsstrasse 1 19087 Crivitz Germany Phone + 49 (0) 38 63 / 5 20-0 Fax + 49 (0) 38 63 / 5 20-158 [email protected] www.mediclin.de/crivitzer-see PAGE 76 MediClin Müritz-Klinikum Weinbergstrasse 19 17192 Waren (Müritz) Germany Phone + 49 (0) 39 91/ 77-0 Fax + 49 (0) 39 91/ 77-20 05 [email protected] www.mediclin.de/mueritz-klinikum PAGE 78 MediClin Krankenhaus Plau am See Quetziner Strasse 88 19395 Plau am See Germany Phone + 49 (0) 3 87 35 / 87-0 Fax + 49 (0) 3 87 35 / 87-110 [email protected] www.mediclin.de/plau-akut 116 PAGE 106 MediClin MVZ Plau am See Urology · Neurology · ENT medicine Quetziner Strasse 88 19395 Plau am See Germany Phone + 49 (0) 3 87 35 / 87-280 Fax + 49 (0) 3 87 35 / 87-113 Urology Phone + 49 (0) 3 87 35 / 87-283 Fax + 49 (0) 3 87 35 / 87-284 Neurology Phone + 49 (0) 3 87 35 / 87-315 Fax + 49 (0) 3 87 35 / 87-113 ENT Phone + 49 (0) 3 87 35 / 87-313 Fax + 49 (0) 3 87 35 / 87-113 [email protected] www.mediclin.de/plau-mvz REHABILITATION PAGE 80 MediClin Reha-Zentrum Plau am See Quetziner Strasse 90 19395 Plau am See Germany Phone + 49 (0) 3 87 35 / 86-0 Fax + 49 (0) 3 87 35 / 86-200 [email protected] www.mediclin.de/plau-reha PAGE 81 MediClin Dünenwald Klinik Dünenstrasse 1 17449 Ostseebad Trassenheide Germany Phone + 49 (0) 3 83 71/ 70-0 Fax + 49 (0) 3 83 71/ 70-199 [email protected] www.mediclin.de/duenenwald Eastern region ACUTE CARE PAGE 83 MediClin Herzzentrum Coswig Lerchenfeld 1 06869 Coswig Germany Phone + 49 (0) 3 49 03 / 49-0 Fax + 49 (0) 3 49 03 / 49-100 [email protected] www.mediclin.de/herzzentrum-coswig PAGE 84 MediClin Waldkrankenhaus Bad Düben Gustav-Adolf-Strasse 15 a 04849 Bad Düben Germany Phone + 49 (0) 3 42 43 /76-0 Fax + 49 (0) 3 42 43 /76-1120 [email protected] www.mediclin.de/bad-dueben-akut PAGE 106 MediClin MVZ Bad Düben General medicine · Orthopaedics Gustav-Adolf-Strasse 15 04849 Bad Düben Germany Phone + 49 (0) 3 42 43 / 79-22 33 Fax + 49 (0) 3 42 43 / 79-22 34 [email protected] www.mediclin.de/bad-dueben-mvz Branch Eilenburg – General medicine MediClin MVZ Bad Düben Rosa-Luxemburg-Strasse 55 b 04838 Eilenburg Germany Phone + 49 (0) 34 23/75 34 59 Fax + 49 (0) 34 23/75 73 24 Branch Wurzen – Orthopaedics MediClin MVZ Bad Düben Badergasse 7– 9 04808 Wurzen Germany Phone + 49 (0) 3 42 59 / 2 0150 Fax + 49 (0) 3 42 59 / 2 0140 [email protected] Information sources > Overview of the MediClin facilities PAGE 106 PAGE 86 MediClin MVZ Leipzig Orthopaedics · Cardiology · General medicine · Internal medicine Richard-Wagner-Strasse 1 04109 Leipzig Germany General medicine Phone + 49 (0) 3 41/ 3 08 99-0 Fax + 49 (0) 3 41/ 3 08 99-24 Orthopaedics Phone + 49 (0) 3 41/ 3 08 99-15 Fax + 49 (0) 3 41/ 3 08 99-10 Cardiology Phone + 49 (0) 3 41/ 3 08 99-221 Fax + 49 (0) 3 41/ 3 08 99-222 [email protected] www.mediclin.de/leipzig-mvz MediClin Klinik am Brunnenberg Endersstrasse 5 08645 Bad Elster Germany Phone + 49 (0) 3 74 37/ 8-0 Fax + 49 (0) 3 74 37/ 8-32 01 [email protected] www.mediclin.de/brunnenberg-reha Branch Leipzig – General medicine MediClin MVZ Leipzig Permoser Strasse 2 04347 Leipzig Germany Phone + 49 (0) 3 41/ 2 33 07 17 Fax + 49 (0) 3 41/ 2 34 56 03 Branch Torgau – Orthopaedics MediClin MVZ Leipzig Bahnhofstrasse 7 04860 Torgau Germany Phone + 49 (0) 34 21/ 90 25 14 Fax + 49 (0) 34 21/ 7 37 98 28 REHABILITATION PAGE 85 MediClin Reha-Zentrum Bad Düben Gustav-Adolf-Strasse 15 04849 Bad Düben Germany Phone + 49 (0) 3 42 43 /79-0 Fax + 49 (0) 3 42 43 / 2 50 81 [email protected] www.mediclin.de/bad-dueben-reha PAGE 87 MediClin Klinik am Rennsteig Zimmerbergstrasse 34 99891 Tabarz Germany Phone + 49 (0) 3 62 59 / 64-0 Fax + 49 (0) 3 62 59 / 64-100 [email protected] www.mediclin.de/rennsteig Hesse region ACUTE CARE REHABILITATION PAGE 90 MediClin Reha-Zentrum am Hahnberg MediClin Klinik für Akutpsychosomatik am Hahnberg Ziergartenstrasse 9 34537 Bad Wildungen Germany Phone + 49 (0) 56 21/7 96-0 Fax + 49 (0) 56 21/7 96-296 [email protected] www.mediclin.de/hahnberg REHABILITATION PAGE 91 PAGE 88 MediClin Reha-Zentrum Spreewald Zur Spreewaldklinik 14 03096 Burg Germany Phone + 49 (0) 3 56 03 / 63-0 Fax + 49 (0) 3 56 03 / 63-100 [email protected] www.mediclin.de/spreewald NURSING CARE PAGE 112 MediClin Seniorenpflegeeinrichtung Rennsteigblick Zimmerbergstrasse 34 99891 Tabarz Germany Phone + 49 (0) 3 62 59 / 64-219 Fax + 49 (0) 3 62 59 / 64-100 [email protected] www.mediclin.de/rennsteigblick MediClin Reha-Zentrum Bad Orb Spessartstrasse 20 63619 Bad Orb Germany Phone + 49 (0) 60 52 / 8 08-0 Fax + 49 (0) 60 52 / 8 08-659 [email protected] www.mediclin.de/bad-orb Saarland region REHABILITATION PAGE 93 MediClin Bliestal Kliniken Am Spitzenberg 66440 Blieskastel Germany Phone + 49 (0) 68 42 / 54-0 Fax + 49 (0) 68 42 / 54-25 41 [email protected] www.mediclin.de/bliestal PAGE 113 MediClin Seniorenresidenz Brunnenbergblick Endersstrasse 5 a 08645 Bad Elster Germany Phone + 49 (0) 3 74 37/ 8-14 12 Fax + 49 (0) 3 74 37/ 8-14 11 [email protected] www.mediclin.de/brunnenberg-pflege PAGE 94 MediClin Bosenberg Kliniken Am Bosenberg 15 66606 St. Wendel Germany Phone + 49 (0) 68 51/14-0 Fax + 49 (0) 68 51/14-100 [email protected] www.mediclin.de/bosenberg 117 Overview of medical services NURSING CARE PAGE 113 MediClin Seniorenresidenz Auf dem Bellem Zur Kurklinik 16 66440 Blieskastel Germany Phone + 49 (0) 68 42 / 54-24 08 Fax + 49 (0) 68 42 / 54-22 10 [email protected] www.mediclin.de/bellem Baden-Württemberg region PAGE 107 PAGE 108 MediClin MVZ Gaggenau Orthopaedics · Neurology and psychiatry Wissstrasse 35 76571 Gaggenau Orthopaedics Germany Phone + 49 (0) 72 25 / 46 68 Fax + 49 (0) 72 25 /12 88 Neurology and psychiatry Phone + 49 (0) 72 25 / 98 27 00 Fax + 49 (0) 72 25 /12 88 [email protected] www.mediclin.de/gaggenau-mvz MediClin MVZ Offenburg Surgery · Neurology · Psychiatry · Vascular surgery Hauptstrasse 88 77652 Offenburg Germany Surgery Phone + 49 (0) 7 81/ 9 48 39 40 Fax + 49 (0) 7 81/ 9 48 39 42 Neurology and psychiatry Phone + 49 (0) 7 81/ 9 70 95 13 Fax + 49 (0) 7 81/ 2 30 13 [email protected] www.mediclin.de/offenburg-mvz PAGE 107 PAGE 108 MediClin MVZ Achern Orthopaedics · Dermatology · Phlebology Berliner Strasse 1 77855 Achern Germany Orthopaedics Phone + 49 (0) 78 41/18 74 Fax + 49 (0) 78 41/ 2 88 75 Dermatolgy, phlebology Phone + 49 (0) 78 41/ 2 33 43 Fax + 49 (0) 78 41/ 2 44 20 [email protected] www.mediclin.de/achern-mvz MediClin MVZ Offenburg am Bahnhof Orthopaedics · Surgery Okenstrasse 27 77652 Offenburg Germany Orthopaedics and surgery Phone + 49 (0) 7 81/4 88-620 Fax + 49 (0) 7 81/4 88-629 Orthopaedics Phone + 49 (0) 7 81/4 88-610 Fax + 49 (0) 7 81/4 88-619 ACUTE CARE PAGE 96 MediClin Herzzentrum Lahr/Baden Hohbergweg 2 77933 Lahr Germany Phone + 49 (0) 78 21/ 9 25-0 Fax + 49 (0) 78 21/ 9 25-39 25 00 [email protected] www.mediclin.de/herzzentrum-lahr PAGE 97 MediClin Klinik an der Lindenhöhe Bertha-von-Suttner-Strasse 1 77654 Offenburg Germany Phone + 49 (0) 7 81/ 91 92-0 Fax + 49 (0) 7 81/ 91 92-100 [email protected] www.mediclin.de/lindenhoehe PAGE 97 MediClin Klinik an der Lindenhöhe Day clinic and psychiatric outpatient clinic for children and adolescents in Rastatt Engelstrasse 37 76437 Rastatt Germany Phone + 49 (0) 72 22 / 5 95 06-0 Fax + 49 (0) 72 22 / 5 95 06-99 [email protected] www.mediclin.de/lindenhoehe 118 PAGE 107 MediClin MVZ Achern Zentrum ENT medicine · Surgery Josef-Hund-Strasse 4 77855 Achern Germany ENT Phone + 49 (0) 78 41/ 2 20 20 Fax + 49 (0) 78 41/ 2 22 24 Surgery Phone + 49 (0) 78 41/ 5 08 81 61 Fax + 49 (0) 78 41/ 6 66 88 90 [email protected] www.mediclin.de/achern-zentrum-mvz PAGE 108 MediClin MVZ Lahr/Baden Gynaecology · Cardiology Hohbergweg 2 77933 Lahr Germany Phone + 49 (0) 78 21/ 92 54 58 00 Fax + 49 (0) 78 21/ 9 25 39 58 00 [email protected] www.mediclin.de/lahr-mvz ACUTE CARE REHABILITATION PAGE 98 MediClin Seidel-Klinik Hebelweg 4 79415 Bad Bellingen Germany Phone + 49 (0) 76 35 / 30-0 Fax + 49 (0) 76 35 / 30-177 [email protected] www.mediclin.de/seidel Information sources > Overview of the MediClin facilities REHABILITATION PAGE 99 MediClin Albert Schweitzer Klinik MediClin Baar Klinik Parkstrasse 10 78126 Königsfeld Germany Phone + 49 (0) 77 25 / 96-0 Fax + 49 (0) 77 25 / 21 74 [email protected] www.mediclin.de/albert-schweitzer [email protected] www.mediclin.de/baar-klinik PAGE 100 MediClin Klinik am Vogelsang Alte Wolterdinger Strasse 68 78166 Donaueschingen Germany Phone + 49 (0) 7 71/ 8 51-0 Fax + 49 (0) 7 71/ 8 51-222 [email protected] www.mediclin.de/donaueschingen PAGE 101 MediClin Kraichgau-Klinik Fritz-Hagner-Promenade 15 74906 Bad Rappenau Germany Phone + 49 (0) 72 64 / 8 02-0 Fax + 49 (0) 72 64 / 8 02-115 [email protected] www.mediclin.de/kraichgau-klinik PAGE 104 MediClin Staufenburg Klinik Burgunderstrasse 24 77770 Durbach Germany Phone + 49 (0) 7 81/4 73-0 Fax + 49 (0) 7 81/4 73-265 [email protected] www.mediclin.de/staufenburg NURSING CARE PAGE 113 MediClin Seniorenresidenz Hermann-Schall-Haus Parkstrasse 12 78126 Königsfeld Germany Phone + 49 (0) 77 25 / 96-13 70 Fax + 49 (0) 77 25 / 96-13 59 [email protected] www.mediclin.de/hermann-schall-haus PAGE 113 MediClin Seniorenresidenz Am Baar-Zentrum Alte Wolterdinger Strasse 70 78166 Donaueschingen Germany Phone + 49 (0) 7 71/ 8 51-203 Fax + 49 (0) 7 71/ 8 51-475 [email protected] www.mediclin.de/baar-zentrum-pflege PAGE 102 MediClin Reha-Zentrum Gernsbach Langer Weg 3 76593 Gernsbach Germany Phone + 49 (0) 72 24 / 9 92-0 Fax + 49 (0) 72 24 / 9 92- 410 [email protected] www.mediclin.de/gernsbach PAGE 103 MediClin Schlüsselbad Klinik Renchtalstrasse 2 77740 Bad Peterstal-Griesbach Germany Phone + 49 (0) 78 06 / 86-0 Fax + 49 (0) 78 06 / 86-202 [email protected] www.mediclin.de/schluesselbad 119 Overview of medical services Glossary Acoustic neuroma Tumour of the auditory nerve AU Invalidity ADHD Attention Deficit Hyperactivity Disorder Audiometry Measurement of the characteristics and parameters of a person’s hearing Adiposity Obesity Audit Analytical method for evaluating processes in terms of their fulfilment of requirements and guidelines AHB Subsequent nursing treatment; medical rehabilitation measures Alumni Plural of alumnus (pupil, student, etc.) originally from the Latin alumnat meaning reformatory, used today to mean former students of a university, organisation, etc. with whom the company or organisation want to maintain connections via alumni networks, reunion meetings, etc. Aneurysm Vascular dilation in the walls of an artery Angiography Representation of the blood vessels using X-ray images (with a contrast dye) Angiology Branch of internal medicine that deals with vascular diseases AR Subsequent rehabilitation; medical rehabilitation measures 120 “audit berufundfamilie” The Hertie Foundation audits companies who bring the occupational and family interests of their employees into harmony AWMF Association of Scientific Medical Societies in Germany ÄZQ Agency for Quality in Medicine, Berlin Balneo-physiotherapy Physiotherapy measures such as hydroelectric baths, massages, mud packs, hay pillows and similar therapies BGSW Professional Association for Subsequent Inpatient Treatment BGW Employer’s liability insurance association for health and welfare, see also DGUV and MAAS qu.int.as BGW Bio-psychosocial factors Also bio-psychosocial syndrome; pathageneses of diseases from biological, social and psycho-mental factors BMI Body mass index, a measurement evaluating a person’s bodyweight BQS Federal Office for Quality Assurance Bullying To attack or harass, in a workplace context primarily used for displacement tactics against colleagues Cardiovascular Referring to the heart and vascular system BEM Integration management programme according to Section 84 (2) SGB IX (German Social Security Code) for the reintegration of sick employees into working life Case management Patient case management; clinical social work Best practice approach Approach using proven and inexpensive processes of an exemplary nature Catamnesis A report about the success of medical treatment Case manager See Case management Information sources > Glossary CIRS Critical Incident Reporting System, error reporting system Coaching Personal advice for individual people or groups Coils Vascular implants Coloproctology Specialist area of surgery dealing with the rectum and anus Commitment An employee’s identification with the company, affective commitment: action-based identification with the company; performance and motivation Compliance A patient’s conformity with behavioural rules, etc. and their willingness to actively take part in the treatment process Computer tomography Computer-based evaluation of a large series of X-ray images taken from different directions Consultation /consultation indicators Patient-focused advice with relevant treatment indicators provided to a physician by another physician COPD Chronic Obstructive Pulmonary Disease Coronary angiography Image-based representation of the coronary arteries CRM Customer Relationship Management CT See Computer tomography Early neurological rehabilitation Very early rehabilitation treatment where significant neurological restrictions still exist DDG German Diabetes Association Echocardiography An examination of the heart using ultrasound DGNR German Society for Neurological Rehabilitation EDAMS-OP Enzephalo-Duro-Arterio-MyoSynangiosis Operation DGUV German Statutory Accident Insurance; umbrella organisation of the employers’ liability insurance association and accident insurers EKG Electrocardiograph, records the electrical activity of all heart muscle fibres Diabetes mellitus Type 1 = “juvenile diabetes” caused by immune reactions, Type 2 = “adult-onset diabetes” caused by the insulin resistance of insulin-dependent body cells DIN EN ISO 9001:2008 A quality management standard Disease Management Programme Systematic treatment programme for chronically ill people, supported by the findings of evidence-based medicine DRG Diagnosis Related Groups Dysthymia Chronic form of depressive moods that does not fulfil all of the diagnostic criteria for a major depression EQR Excellent Quality in Rehabilitation, a certification process Ergotherapy Occupational therapy; comprehensive medical treatment method to preserve or recover the highest possible level of self-sufficiency EVA Reha Evaluation of the success of postacute care treatment Fibromyalgia Soft-tissue rheumatism Gap analysis Management model from business administration, systematic determination of requirements in a company Gerontopsychiatry Specialist area of psychiatry, deals with psychiatric illnesses in old age GiB-DAT Database for geriatrics in Bavaria 121 Overview of medical services GKV Public health insurance GKV modernisation law Law for the modernisation of public health insurance; legal foundations for the measures taken to reform the German public health care system based on cost factors that began in 2003 HV Curative procedures; until SGB IX came into effect under German social law, inpatient services for medical rehabilitation (“convalescence”) were referred to as “Heilverfahren” Hydrocephalus Water on the brain Hyperacusis Intolerance to loud noise Hypertension High blood pressure Hypotension Low blood pressure Hypoxic Oxygen deficiency ICD-10 International statistical classification of illnesses and related health problems, version 10 ICPM International Classification of Procedures in Medicine 122 Integral Completeness, an integral whole, in an integral concept the individual components merge into one complete whole, see integrate Integrate Incorporate, combine components into a whole Integrated medical care contracts Contracts for integrated medical care according to Section 140 b Integrated provision Interdisciplinary form of medical provision in the German public health care system, it demands the powerful networking of different specialities and sectors (General Practitioners, specialist physicians, hospitals) to improve the quality of patient provision and simultaneously reduce health costs Interventional techniques Process in radiology in which vascular changes (such as narrowing) can be corrected without an operation, supported by X-ray imagery IQMP Reha Integrated quality management programme for rehabilitation IQWiG Institute for Quality and Economic Viability in Health Care, created in 2004 in the course of the GKV modernisation law to improve the quality of patient provision in Germany IRENA Intensive rehabilitation care KTQ® Cooperation for transparency and quality in the public health care system, supplier of quality management analysis systems for health care facilities in Germany KTQ® Reha Cooperation for transparency and quality in the public health care system in the area of rehabilitation Logopaedics Speech therapy Lysis therapy Dissolving of blood clots using medicines MAAS qu.int.as BGW Management requirements for safety at work from the BGW, quality management standards with integrated safety at work measures (qu.int.as) Magnetic resonance imaging See Magnetic resonance tomography Magnetic resonance tomography Imaging process based on the use of powerful magnetic fields, as well as alternating electromagnetic fields within radio frequency ranges Malformations Abnormalities Information sources > Glossary MDK Medical Review Board of the Statutory Health Insurance Funds Medical care centres Interdisciplinary, physician-led facilities Medical care levels (hospitals) Medical care levels: Basic medical care Standard medical care Specialist medical care Maximum medical care Minimally invasive Surgical intervention resulting in the smallest damage to skin and soft tissue Morbidity Probability of an individual getting an illness; statistical value Morbus Menière Disorder of the inner ear Mortality Mortality or death rate; term taken from the science of demographics MRT Magnetic resonance tomography MVZ See Medical care centres Neuro-biofeedback Psychological therapy in which activity in the central nervous system is controlled through biofeedback Neuroenhancer Hypothetical group of substances with which healthy people can significantly increase the cognitive performance of their brains – without having to worry about any obvious side effects or after effects Platinum coils Soft platinum wires used to treat aneurysms; the coil is inserted into the aneurysm Neurological workup Detailed neurological examination Prevention Primary prevention = illness prevention; Secondary prevention = early diagnosis of illness; Tertiary prevention = prevents worsening of the illness Ombudsman Impartial arbitration body or person Oncology Branch of medicine dealing with the prevention, diagnosis, therapy and subsequent care for malignant diseases OPS Medical and surgical procedures in the public health care system; German modification of the International Classification of Proce dures in Medicine (ICPM) Percutaneous Refers to something being absorbed through the skin (medicine) or being administered through the skin (catheter, tubes) PET Positron emission tomography; imaging process in nuclear medicine PKV Private health insurance Portfolio Range of services Process management Deals with identifying, formulating, documenting and improving internal processes in facilities Process quality Quality of the treatment processes Progressive muscle relaxation Process in which the conscious and deliberate tensioning and relaxing of particular muscle groups achieves a state of deep relaxation for the whole body (according to the approach invented by Edmund Jacobson) Psy-BaDo Basic documentation in psychotherapy Psychological education Training provided to people who suffer from a psychological disorder 123 Overview of medical services Psychoticism Attenuated traits of schizophrenia in healthy people PTCA Percutaneous Transluminal Coronary Angioplasty, procedure for the internal expansion of a narrowed coronary artery without open surgery QS-Reha® Quality assurance system for medical rehabilitation Quality of results Quality of treatment results Quality of structures The quality of a hospital’s structures: buildings, equipment, personnel, etc RAL German Institute for Quality Assurance and Certification, formerly National Committee for Delivery Conditions (Reichsausschuss für Lieferbedingungen) Rehabilitation phases Phase A: Acute care Phase B: Early rehabilitation, Barthel index < 25 Phase C: Continued rehabilitation (mostly in need of care, Barthel index 30 – 65) Phase D: Post-hospital follow-up treatment (AHB; mostly self-sufficient, Barthel index 70 –100) Phase E: Follow-up and occupational rehabilitation Phase F: Activating (long-term) treatment care, outpatient or inpatient . 124 Retention Management Measures for increasing employee loyalty to the company and developing a sense of personal commitment, see Commitment SGB V German Social Security Code, fifth book, statutory health insurance (SGB V); regulation for statutory health insurance SGB IX German Social Security Code, ninth book, rehabilitation and participation of disabled people TOAST classification International standard for classifying subtypes of ischemic strokes, based on the evaluation of diagnostic examinations for known risk factors, as well as the neurological deficits of a patient Top down – bottom up Two oppositely functioning processes: top down = measured from above or centrally defined; bottom up = impulses, suggestions from the bottom upwards Short-term care Inpatient care; additional medical care for those receiving existing care at home Transoesophageal echocardiography Ultrasound examination of the heart, where the transducer is pushed behind the heart via the patient’s oesophagus Stent implants Introduction of a tubular implant into a blood vessel (see Interventional techniques) Visitation Visit from auditors/testers within the framework of quality management certification (see KTQ, DIN EN ISO) Stroke Unit Specialised unit for stroke patients Subtraction angiography Form of angiography for examining blood vessels Telemetric monitoring Telemetric transfer of electrocardiograms to a monitor Thrombolytic medicine Medicine for dissolving blood clots Tinnitus Abnormal ringing in the ears Information sources > Imprint Imprint MediClin Concept consulting and design Okenstrasse 27 Designerwerk /Janine Weise, 77652 Offenburg Frankfurt am Main Germany Phone + 49 (0) 7 81 / 4 88-0 Fax + 49 (0) 7 81 / 4 88-133 E-mail [email protected] www.mediclin.de Project management /coordination Gabriele Eberle, Public Relations Consulting and text design Katharina Daniels, Unternehmenskommunikation, Falkensee (Berlin) Consulting and media design medienhaus:frankfurt GmbH, Frankfurt am Main Kathrin Heuing Conceptual design /copywriting Gabriele Eberle, Public Relations Copyright ©2010 125 Overview of medical services 126 mcl139_e_000_umschlag:dtp 19.10.2010 14:44 Uhr Seite u3 THE PRESENCE OF MEDICL IN Acute care Page 94 Page 66 Page 112 Page 69 MediClin Bosenberg Kliniken, St. Wendel MediClin Hedon Klinik, Lingen Page 73 MediClin Reha-Zentrum Reichshof, Reichshof-Eckenhagen MediClin Seniorenresidenz Deister Weser, Bad Münder Page 83 MediClin Deister Weser Kliniken, Bad Münder Page 62 Page 113 MediClin Herzzentrum Coswig, Coswig Page 96 Page 81 MediClin Reha-Zentrum Roter Hügel, Bayreuth MediClin Seniorenresidenz Hermann-Schall-Haus, Königsfeld MediClin Herzzentrum Lahr/Baden, Lahr MediClin Dünenwald Klinik, Ostseebad Trassenheide Page 97 MediClin Klinik an der Lindenhöhe, Offenburg Page 65 MediClin Fachklinik Rhein/Ruhr, Essen-Kettwig Page 88 MediClin Reha-Zentrum Spreewald, Burg Medical care centres Page 67 MediClin MVZ Achern, Achern Page 107 MediClin Klinik für Akutpsychosomatik am Hahnberg, Bad Wildungen Page 69 MediClin Rose Klinik, Horn-Bad Meinberg MediClin Hedon Klinik, Lingen Page 103 Page 70 Page 86 MediClin Klinikum Soltau, Soltau MediClin Klinik am Brunnenberg, Bad Elster MediClin Schlüsselbad Klinik, Bad Peterstal-Griesbach Page 90 Page 75 Page 107 MediClin MVZ Achern Zentrum, Achern Page 106 Page 72 MediClin MVZ Bad Düben, Bad Düben MediClin Krankenhaus am Crivitzer See, Crivitz Page 87 MediClin Seepark Klinik, Bad Bodenteich Page 107 MediClin Klinik am Rennsteig, Tabarz Page 98 MVZ MediClin Bonn, Bonn Page 78 Page 100 MediClin Seidel-Klinik, Bad Bellingen Page 107 MediClin Krankenhaus Plau am See, Plau am See MediClin Klinik am Vogelsang, Donaueschingen Page 104 MediClin MVZ Gaggenau, Gaggenau MediClin Staufenburg Klinik, Durbach Page 108 Page 76 Page 71 MediClin Müritz-Klinikum, Waren (Müritz) MediClin Klinikum Soltau, Soltau Nursing care Page 106 Page 64 Page 101 Page 112 MediClin MVZ Leipzig, Leipzig MediClin Robert Janker Klinik, Bonn MediClin Kraichgau-Klinik, Bad Rappenau Page 108 Page 72 Page 90 MediClin Seniorenpflegeeinrichtung Rennsteigblick, Tabarz MediClin Seepark Klinik, Bad Bodenteich Page 113 Page 108 Page 98 MediClin Reha-Zentrum am Hahnberg, Bad Wildungen MediClin Seidel-Klinik, Bad Bellingen Page 85 MediClin Seniorenresidenz Am Baar-Zentrum, Donaueschingen MediClin MVZ Offenburg am Bahnhof, Offenburg Page 84 MediClin Reha-Zentrum Bad Düben, Bad Düben Page 112 Page 106 Page 91 MediClin Seniorenresidenz Am Rosengarten, Horn-Bad Meinberg MediClin MVZ Plau am See, Plau am See MediClin Waldkrankenhaus Bad Düben, Bad Düben MediClin MVZ Lahr/Baden, Lahr MediClin Reha-Zentrum Bad Orb, Bad Orb Page 113 Rehabilitation Page 102 Page 99 MediClin Reha-Zentrum Gernsbach, Gernsbach MediClin Seniorenresidenz Auf dem Bellem, Blieskastel MediClin Albert Schweitzer Klinik and MediClin Baar Klinik, Königsfeld Page 93 MediClin Bliestal Kliniken, Blieskastel Page 80 MediClin Reha-Zentrum Plau am See, Plau am See MediClin MVZ Offenburg, Offenburg Page 113 MediClin Seniorenresidenz Brunnenbergblick, Bad Elster To some extent, multiple facilities at one location are counted as one clinic mcl139_e_000_umschlag:dtp 19.10.2010 14:45 Uhr Seite u4 OVERVIEW OF MEDICAL SERVICES 2010/2011 www.mediclin.de Prevention | Acute care | Rehabilitation | Nursing care