Press Kit - Ecole hôtelière de Lausanne

JUNE 2015
Press Kit
1
Table of contents
1 EHL Group
15 Our history
17 A unique educational model
29 Lausanne Hospitality Consulting
33 Innovative campus
39 Hospitality services
41 Alumni network
15
41
17
39
33 3
EHL Group
2
2700
Enrolled students
1
Schools in
Lausanne and
Passugg
523
Members of staff
91 798
EHL Budget 2014 (KCHF)
Certified Schools
around the world
5
Academic
programs
Group dedicated
to excellence
in hositality
management
education
1
8
“We select passionate people
and educate them to become
responsible leaders in hospitality.”
«World’s Best
Hospitality Management School»
2007, 2010 & 2013
«Best Hotel Management School»
2013 & 2014
TNS Sofres
Hospitality Awards
A holding company
dedicated to excellence
in hospitality
EHL Group
The EHL SA holding company, set up at the beginning of 2015, ensures the management of separate entities,
each of which focuses on a specific business or activity.
This structure enables EHL to create and develop a rationalized, coherent portfolio of specialized activities,
both in Switzerland and abroad.
The structure organizes its units into three main fields: hospitality management education, which
remains the core mission of EHL, international activities and the campus.
A company for each core business
Educational entities:
International activities:
•
•
•
•
•
EHL Haute Ecole delivers university-level
education for undergraduate (bachelor’s) degrees,
post-graduate (master’s) degrees and PhDs.
EHL Academia: focused on excellence in practical
eductaion
SSTH specializes in advanced vocational
education for the tourism and hotel industries.
EHL Hospitality Services designs, produces and
commercializes products and services relating to
the hotel industry, aimed at students’ activities
within their curriculum, living on campus.
Lausanne Hospitality Consulting (LHC) through
management consulting and education, LHC
contributes to the international development of
EHL and showcases its expertise and knowledge
all over the world.
Campus:
•
EHL Real Estate encompasses activities relating
to the acquisition, renovation and management of
real estate and will, for example, be involved in the
development of the new EHL campus.
2
EHL Foundation
Chairman
André Witschi
EHL SA (Holding Company)
Chairman
Guglielmo L. Brentel
LHC
SSTH
EHL (Haute Ecole)
CA Real Estate
CA Hospitality Services
Chairman
Ernst A. Brugger
Chairman
André Witschi
Chairman
Guglielmo L. Brentel
Chairman
Guglielmo L. Brentel
Chairman
Nathalie Seiler-Hayez
LHC (Hong Kong) Ltd
HTM
Academia (AP)
Chairman
to be confirmed
Chairman
André Witschi
Chairman
Dominique Seiler
LHC (India)
Constitution
in process
3
A worldwide reference
Since 1893, Ecole hôtelière de Lausanne (EHL) has been a pioneer in terms of managerial
training for careers in hospitality.
We are the most prestigious reference in hospitality education that offers students an
inspiring learning environment and a unique professional community that will open the
widest career opportunities for them throughout their life.
Our strategic priorities
In order to accomplish its mission as an institution of higher education in the hospitality sector, EHL has set
three strategic priorities:
Quality
Quality of the faculty, the academic programs and the infrastructure.
Positioning
Focused on increased recignition at an international level and in emerging markets.
Profitability
Development of our self-financing capacity.
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Our strategic goals for 2020
Quality
1. Develop the faculty-run applied research projects, HES programs (Bachelor and Master)
2. Ensure inter-program coherence allowing the development of bridges
Growth
Progressively increase the number of students at the School by recruiting internationally and
further developing our portfolio of academic programs
Campus
Build an innovative campus designed by students, for students
Brand
Enhance the value of the brand and the institution’s international position
Partnerships
Intensify coorperation with our academic and company partners to broaden the span of our
activities
Human Capital
Invest in the development and management of human capital in line with the 2020 strategy
requirements
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Board of Governors EHL Foundation
EHL Foundation is the sole owner of EHL SA holding company and its Board of Governors defines the EHL SA
vision and founding values. It makes use of the Swiss and international network of its President and members,
while producing a positive impact on the reputation and brand.
The historic organization of EHL as a Foundation ensure that the primary focus remains the development of high
quality education for our students.
Chairman: André Witschi
Members:
• Doris Fiala*, Conseillère Nationale, Canton de Zurich
• Prof. Dr. Werner Inderbitzin, ancien recteur de la HES de Zurich et Président Swiss Science Center
Technorama
• Christopher W. Norton*, Executive Vice President, Global Product and Operations, Four Seasons Hotels and
Resorts
• Chantal Ostorero, Directrice Générale de l’enseignement supérieur du Canton de Vaud
• Oscar Tosato, Conseiller municipal à Lausanne, Directeur de l’enfance, de la jeunesse et de la cohésion
sociale
• Luciana Vaccaro, Rectrice, HES-SO
* Alumni of Ecole hôtelière de Lausanne
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André Witschi
Chairman, Board of Governors
André Witschi became President of the Board of Governors of the Ecole hôtelière de Lausanne on 5 March 2012,
after having been a member for over ten years.
André Witschi is also President of the Board of Directors of the Swiss School of Tourism and Hospitality, Member
of the Supervisory Board of Lindner Hotels AG, Member of the Board of Sausolitos Restaurants, Member of the
Board of Directors of Build S.A and Member of the Board of DEHOGA / IHA (German association of hoteliers and
restaurateurs).
Benefiting from a solid experience in the european hotel industry for over 40 years, this son of a hotelier and
graduate of the Juventus School of Commerce and the Zurich Hotel School, holds two MBAs from the GSBA in
Zurich and the New York State University.
7
Board of Directors EHL SA
EHL SA holding company, through its Board of Directors, defines the group’s general strategy based on the
vision defined by the Board of Governors.
Chairman: Guglielmo L. Brentel
Members:
• Marc-André Berclaz, Directeur opérationnel, Pôle EPFL Valais Wallis
• François Dussart*, Managing Director, Beau-Rivage Palace SA
• Dr Christoph Juen, CEO d‘hotelleriesuisse
• Yves Rey, Membre indépendant
• Nathalie Seiler-Hayez*, General Manager, The Connaught London
• Dominique Seiler*, Head of Talent Acquisition, UBS Switzerland
Guglielmo L. Brentel
Chairman, EHL SA
Nominated to Chairman of the
Board of EHL SA in January 2015,
Guglielmo L. Brentel was previously
President of hotelleriesuisse for
9 years and he was also VicePresident of the Board of Governors
of Ecole hôtelière de Lausanne and
a member of the Board of Lausanne
Hospitality Consulting.
He furthermore performs mandates
within the Board of the Société
Suisse de Crédit Hôtelier, the
Union Suisse des Arts et Métiers,
Switzerland Tourism and the Swiss
Tourism Foundation until June 2015.
He was a member of the Executive
Committee of economiesuisse until
the end of 2014.
In addition, he is President of STC
Switzerland Travel Centre and VicePresident of Zürich Tourismus.
Since 1990, Guglielmo L. Brentel has
completed various management
and consulting projects in the
hospitality and tourism sectors
through his company H&G Hotel
Gast AG, and he is himself the owner
of a hotel.
He was born in Switzerland to
a hotelier father and grew up in
Unterseen/Interlaken.
* Alumni of Ecole hôtelière de Lausanne
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Executive Committee
The CEO and Executive Committee implement the strategy defined by the Board of Directors within all EHL SA
business units.
CEO: Prof. Michel Rochat
Membres:
• Maxime Medina, Secrétaire général
• Fabien Fresnel, Directeur de l’enseignement et de la recherche
• Rémi Walbaum, Directeur du développement du Campus
• Olivier Roux, Chief Marketing Officer
• Pascal Gauthier, Directeur des resources humaines
• Fabien Guimtrandy, Directeur des finances
Prof. Michel Rochat
CEO, EHL SA
Nominated CEO at the beginning
of 2015, Michel Rochat was previously the General Director of EHL
and a member of EHL’s Board of
Governors since 2003.
He is moreover a member of the
Board of Directors of Lausanne
Hospitality Consulting (LHC),
Emirates Academy, Leysin American School, Council of Tourism
(Switzerland Tourism), Executive
Committee of the SIC, Executive
Committee of Entreprendre office,
Board of Directors of the Swiss
School of Tourism and Hospitality
(SSTH).
In 2014, he was awarded the
Hospitality Innovation Award and
recognized by Bilanz magazine as
one of the top 100 personalities of
Switzerland.
Michel Rochat is a graduate of HEC
Lausanne and the Ecole polytechnique fédérale de Lausanne.
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2015 International Advisory Board
The International Advisory Board (IAB) is composed of international hotel, education and hospitality leaders,
who provide EHL with important industry insights.
Chairman: Emanuel Berger, Berger Hospitality Management GmbH
Members:
•
•
Raymond Bickson, Principal & CEO, Bickson
Hospitality Group
Jean-Claude Biver, Chairman, Hublot •
Pierre Landolt, Chairman , Sandoz Family
Foundation and Director of Novartis AG
•
Gerald Lawless, President & Group Chief Executive
Officer, Jumeirah Group
•
Michael Levie, Chief Operating Officer, Citizen M
•
Philipp Mosimann, Managing Director, Mosimann’s
London
•
Christopher Norton, Executive Vice President,
Global Product & Operations, Four Seasons Hotels
and Resorts
•
Vikram Oberoi, Managing Director & Chief
Executive Officer, The Oberoi Group
•
Jean Gabriel Pérès, President & CEO, Mövenpick
Hotels & Resorts Management AG
•
Kurt E. Ritter, Former President and Chief
Executive Officer, The Rezidor Hotel Group
•
Stephen Rushmore, Founder, HVS
•
Bruno H Schöpfer, Managing Director, Katara
Hospitality Switzerland AG
•
Bernhard Bohnenberger, President, Six Senses
Hotels Resorts Spas
•
•
Sven Boinet, Directeur Général Délégué, Accor
Peter C. Borer, COO, The HongKong and Shanghai
Hotels Ltd
•
David Bosshart, CEO, GDI
•
Patrick Candrian, Chief Commercial Officer,
Floghafen Zürich AG
•
Christopher Cowdray, CEO, Dorchester Collection
•
Paul Dubrule, Founder, Accor
•
Susie Ellis, President SFW and Chairman/CEO of
GSWS, SpaFinder Wellness and Global Spa and
Wellness Summit
•
Peter Fankhauser, CEO UK & Continental Europe,
Thomas Cook
•
Jurgen Fischer, Chairman of the Board, Mövenpick
Hotels & Resorts Management AG
•
•
Chuck Floyd, Global President of Operations, Hyatt
Hotels Corp. Chicago
Jonathan Stent-Torriani, CEO & Co Owner ,
Newrest
•
Dominique Turpin, President, IMD
•
Michael Glennie, President & Chief Operating
Officer, Fairmont Raffles Hotels International
(Switzerland) GmbH
•
Simon Vincent, Executive Vice President Hilton
Worldwide, President Europe, Middle East & Africa,
Hilton Worldwide
•
Robert Horman, Founder, Ignition Hospitality
•
•
Tetsuro Inumaru, Managing Officer and Deputy
General Manager, Imperial Hotel, Ltd.
Hans Wiedemann, Managing Director & Delegate
of the Baord, Badrutt’s Palace Hotel
•
•
Andrew Katz, Partner at Prospect Advisors, The
Blackstone Group
Reto Wittwer, Former President and CEO,
Kempinski Hotels
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Valuable input on market trends and future developments of the hospitality
sector to continuously enhance and develop the programs of EHL Group.
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EHL Overview
22
Student average age
58%
English section
+50 900 42%
Facebook fans
90
Nationalities
French section
Alumni since 1893
1893
Foundation
293 29
Staff members
2399
Enrolled students in Lausanne
+25 000
Student committees
135
Faculty members
69
3
Alumni chapters
Programs:
Bachelor
Executive MBA
Master of Science*
* Starting September 2015
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Our history
A heritage of
excellence and tradition
From 27 students in 1893, to close
to 2400 in 2015: looking back on
the key stages in the development
of a legend
2003
EHL International Advisory Board is
created around world-recognized
leaders who discuss the trends and
needs of the hospitality industry.
2015
The holding company EHL SA is
formed to ensure the management
of its diverse business units.
2014
EHL officially launches the Master
of Science HES-SO in Global
Hospitality Business, in partnership
with the School of Hotel and
Tourism Management at the Hong
Kong Polytechnic University and
the Conrad N. Hilton College at the
University of Houston.
2013
EHL acquires the Swiss School for
Tourism and Hospitality AG (SSTH)
in Passugg.
2012
A fully revamped preparatory year
and three key programs:
• Diploma in Hotel and Restaurant
Management
• Executive MBA in Hospitality
Administration
• Bachelor of Science HES-SO in
International Hospitality Management
2008
Creation of the Institute of Innovation & Entrepreneurship and its
business incubator the following
year.
2004
EHL is accredited as an institution
of higher education by the New
England Association of Schools and
Colleges (USA).
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1998
First American accreditation by the
New England Association of Schools
and Colleges (NEASC), officially
guaranteeing EHL’s international
recognition.
EHL becomes the only hotel management school in Switzerland
offering a University of Applied
Sciences and Arts (HES) Bachelor
degree recognized by the Swiss
Confederation.
1996
The School becomes bilingual with
the opening of the English-speaking
section.
1976
Establishment of an executive education and consultancy department.
Lausanne Hospitality Consulting
(LHC) now operates independently.
1975
EHL moves to its present campus at
Chalet-à-Gobet, a few kilometres
north of Lausanne.
1974
Creation of the non-profit EHL
Foundation.
1926
Creation of the EHL Alumni
Association (AEHL).
1903
The School settles into its own
premises in Lausanne.
1924
First mixed class with 4 female
students.
1893
The School is founded by Jacques
Tschumi. On 15 October, the first 27
students start their classes in the
Hôtel d’Angleterre, on the lakefront
in Lausanne.
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A unique educational model
Anchored at the heart of Europe, in Switzerland, the EHL Group offers dedicated hospitality management
education to close to 2700 talented and passionate students from around the world.
The attraction to the education of the Group extends beyond its traditional intention focused on the hotel and
tourism industry, and answers the needs of the hospitality sector at large with a client-centric approach and
geared towards the highest quality standards.
Ecole hôtelière de Lausanne (EHL), founded in 1893 is widely recognized as the best hospitality management
school in the world thanks to its unique educational model and strong industry ties. The founding stone of the
university-level studies is the combination of art and science of hospitality. this principle gives students the
possibility to learn from hands-on operational experience with advanced academic courses.
The Swiss School of Tourism and Hotel (SSTH) joined the EHL Group in 2013 and offers complementary
vocational training geared towards practical experience and recognized professional degrees.
This founding principle of combining practical learning with academic courses reflects the Swiss dual system
which aims to deliver real and applicable professional experience alongside theoretical classes. The Swiss
quality standards are also integrated in all activities of the EHL Group with a continuous quest for excellence.
Ecole hôtelière de Lausanne
• Bachelor of Science HES-SO in International Hospitality Management
• Master of Science HES-SO in Global Hospitality Business
• Executive MBA in Hospitality Administration
Swiss School of Tourism & Hospitality
• Dipl. HF Hôtelier -Restaurateur
• Two vocational programs
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Bachelor of Science
HES-SO in International
Hospitality Management
A developing industry
The hospitality industry is continuously changing and needs to
adapt in order to address factors
such as open markets, the international political and economic
climate and new technology. These
factors are revolutionizing practices in the industry in which our
future graduates will develop their
careers. In light of this situation
and in response to the needs
expressed both by employers and
by our partners, keen on finding
young graduates armed with a new
skill set, we developed a brand
new Bachelor degree program in
2013.
Students are actors of
their education
The program is focused on personal development, and mirrors a
progression in hotel hierarchy.
Students start with a solid grounding in hospitality service fundamentals during the Preparatory
Year where students work in all
operational areas: kitchen, pastry
station, restaurants, bars, banquets, stewarding, laundry, events,
cost control, etc. Students therefor
become an active player in their
education.
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After the Preparatory Year, students
follow courses on managerial
competencies, and continue on to
advanced management skills.
In the final year, students consolidate what they have learned
through an external consulting
mandate, called Student Business
Project, or an individual applied
research project.
They also undertake two internships which provide the reallife experience needed for a flying
start in their career.
A wide range of career opportunities
Graduates of Ecole hôtelière de Lausanne are
all-rounders with a thorough knowledge of the hospitality industry. They are creative and pragmatic, and
with their strong analytical skills they are capable of
identifying the best solutions. They are team-oriented,
passionate about service and able to communicate in
a multicultural environment. They are natural leaders
fit to fill management positions in hospitality.
Student Business Projects
Introduced in 2000, Student Business Projects (SBPs)
are consultancy contracts carried out by groups of final
year Bachelor students and are designed to deliver
results and solutions for businesses or entrepreneurs.
Each project is entrusted to a group of five students,
who work on it full time for ten weeks under the supervision of expert EHL coaches.
sentation, to give the client an instant overview of the
concrete solutions proposed by the students.
The success of the Student Business Projects has
been growing steadily for over a decade and one of the
principal factors behind this is the exceptional range of
skills that our students are able to offer businesses.
At the end of the ten weeks, the client company is
handed a report setting out the methods used, the
results and the recommendations with respect to the
task that was set. There is also an end-of-project pre18
Master of Science
HES-SO in Global
Hospitality Business
Ecole hôtelière de Lausanne has joined forces with the
Conrad N. Hilton College at the University of Houston
and the School of Hotel & Tourism Management at The
Hong Kong Polytechnic University to offer a unique
Master’s program in Global Hospitality Business
spanning across 3 continents starting in September
2015.
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This is a very intense and challenging program,
reserved for a selected cohort of Bachelor graduates
from top hospitality institutions worldwide
Unparalleled
professional immersion
In addition to the Master of
Science in Global Hospitality
Business from the university in
which they are registered, students enrolled in this program will
also receive a certificate from the
other two participating universities
and professional certificates from
renowned international hospitality
companies. They will also join the
alumni network of each university
giving them access to an immense
worldwide professional network.
Professional
Certifications
Via four- to five-day workshops,
students will receive insights
from hospitality professionals and
complete a report on competitive
analysis, market study, property
performance review, feasibility study, impact analysis, and/or pipeline
development analysis with live
industry data, providing them with
practical and real-life exposure.
Business Field Trips
During each semester, students
will participate in Business Field
Trips to tourism hubs on each
continent. Between sightseeing
and formal presentations, these
week-long excursions will give
students a behind the scenes view
of the chief tourism destinations
where they will get an exclusive
chance to meet and discuss with
the major players locally.
Capstone Projects
Industry endorsement
Students will be assigned a
Capstone project to complete
throughout their Master program.
Assembled in small teams and
coached by our experts, students
act as consultants to a global
company during their entire curriculum, including 3 months at the
company’s offices. It is a unique
opportunity for corporations to
obtain insights from multinational,
driven young professionals on reallife mandates.
The program is also endorsed
by leaders in the hospitality
industry:
Accor, Bench Events, Candrian
Catering, citizenM Hotels,
Dorchester Collection, Dusit
International, Fairmont Raffles
Hotels International, Four
Seasons Hotels & Resorts,
Groupe Laurent-Perrier, Harilela
Hotels, Hilton Worldwide,
Hong Kong Convention and
Exhibition Centre, Hong
Thai Travel Services, Hyatt
International, Jumeirah Group,
Marco Polo Hotels, Mövenpick
Hotels & Resorts, Pacific Asia
Travel Association, Regal
Hotels International, Rhombus
International Hotels Group,
Servair, Spectrum Catering
Concessions & Events, STR
Global, Swiss International
Air Lines, Swissôtel Hotels
& Resorts, The Indian Hotels
Company, Travel Industry Council
of Hong Kong, Worldhotels, Yue
Hwa Chinese Products Emporium
Ltd.
Capstone partners for this program
include Accor, citizenM Hotels,
Dusit International, Fairmont Raffles Hotels International, Michel
Reybier Hospitality, Hilton Worldwide, Servair, Spectrum Catering,
Concessions & Events, Swissôtel
Hotels & Resorts, Hotel ICON and
Swiss International Air Lines.
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“Glocal” expertise
Evolving in small classes of about
30 persons, students will begin
their curriculum in Switzerland at
EHL, then move to SHTM in Hong
Kong for their second semester,
spend 3 months in residence
with an international hospitality
company and finally complete
their third semester at the Hilton
College in Houston, Texas.
A growing sector
A memorable experience
As the hospitality sector grows,
so does the need for expert
competences related to the
sector’s specificities. Beyond the
general business management
skills required, hospitality
specialists must incorporate a
deep-rooted understanding of
global and local market dynamics,
client experience, innovation and
hospitality marketing.
More than a Master’s degree, more
than a career booster, our Master
of Science in Global Hospitality
Business offers students the
experience of a lifetime. 16 months
of intense courses, challenging
projects, cultural immersion,
motivating interactions, notable
contacts and global travelling
make this an exceptional program.
About the School of Hotel and Tourism Management (SHTM)
at the Hong Kong Polytechnic University (PolyU)
PolyU’s School of Hotel and Tourism Management is a world-leading provider of
hospitality and tourism education. It was ranked No. 2 internationally among hotel
and tourism schools based on research and scholarship, according to a study
published in the Journal of Hospitality and Tourism Research in November 2009.
With 65 academic staff drawing from 20 countries and regions, the School offers
programmes at levels ranging from Higher Diploma to Ph.D.. Currently a member
of the UNWTO Knowledge Network, the School was bestowed the McCool Breakthrough Award in 2012 by the International Council on Hotel, Restaurant, and
Institutional Education (I-CHRIE) recognising its breakthrough in the form of its
teaching and research hotel – Hotel ICON – the heart of the School’s innovative
approach to hospitality and tourism education.
→ www.polyu.edu.hk/htm
About the Conrad N. Hilton College of Hotel and Restaurant Management
at the University of Houston
The Conrad N. Hilton College of Hotel and Restaurant Management offers undergraduate, graduate and doctoral degrees at the University of Houston, a Carnegie-designated Tier One public research university serving more than 40,500
students in the most ethnically and culturally diverse region in the United States.
Home to the Hospitality Industry Hall of Honor, the Hospitality Industry Archives
and a state-of-the-art beverage and food lab, Hilton College is consistently
ranked among the top hospitality programs in the world.
→ www.hrm.uh.edu
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Executive MBA
in Hospitality
Administration
The Executive MBA in Hospitality
Administration is an accelerated,
full-time program that is designed
to help creative, resourceful people
acquire the solid hospitality and
management skills that will enable
them to turn their projects into
successful, profitable enterprises.
This fall, 27 professionals joined the
Executive MBA program, from 19
nationalities.
The focus is on hospitality but
extends to the services sector in
general, preparing students to be
leaders in any hospitality-related
business.
The course is recognized as the
perfect tool for accelerating one’s
career and is attracting more and
more professionals.
The Executive MBA in Hospitality Administration
is designed to be the catalyst that helps students
develop the hard and soft skills needed for the next
step in their professional life.
A “Capstone project” concludes the program, providing
a customized opportunity to reinforce career prospects
by addressing a practical, real-world challenge using
the skills and knowledge acquired during the program
of study, mentored by both academics and industry
professionals.
Charles Ray Thomas Jr, Director of the Executive MBA in
Hospitality Administration, is a seasoned professional
with a huge array of international experience, both
hands-on and theoretical, in addition to which he also
has in-depth skills in both finance and the hospitality
industry. He has taught finance, managerial accounting
and accounting for decision-making as part of a
number of MBA and EMBA programs in the United
States. American by nationality, he obtained a Master’s
in Taxation studies from the University of Baylor and a
PhD in finance and accounting from the University of
Texas, Arlington.
22
Lausanne Hospitality
Research Center (LHRC)
in partnership with STR Global
La recherche dédiée au secteur de
l’accueil
The Lausanne Hospitality Research Center (LHRC) at
Ecole hôtelière de Lausanne (EHL) was established
in 2014, in partnership with STR Global. “Our mission
is to be an eminent source of international hospitality
research and a leading distributor of that knowledge.”
explains the Director, Dr Sean Way
The online platform features the research-based
hospitality knowledge generated by LHRC fellows
and EHL students and makes this knowledge freely
available to hospitality industry managers and leaders,
LHRC industry sponsors and EHL’s students, faculty
and other stakeholders.
Some research articles
Doing the right thing without being told
by Steffen Raub et Hui Liao, 2012
Study of 900 front-line employees shows how
to boost customer service and resulting client
satisfaction.
Innovation in hospitality
by Marc Stierand, 2013
A study on how to drive innovation in your business.
Accountants: Guardians of strategy?
by Wiarda Witteman, 2014
Strategic Management Accounting, and its externally
and strategically focused accounting techniques, may
help hotels to outperform competitors and improve
financial performance.
23
Real estate development in India
by Prashant Das, Vivek Sah, Divyanshu Sharma, Vinod
Singh and Louis Galuppo, 2013
Study shows real estate development in India and the
differences of practices between newer developers
and older firms.
The effects of leader and follower authenticity on
work role performance
byHannes Leroy, Frederik Anseel, William L. Gardner and
Luc Sels, 2014
A case study confirms the relationship between
authentic leadership and authentic followership, and
how the mechanism that connects both, enhances
work performance.
Externally funded
research projects
Faculty members conduct
applied hospitality research in a
variety of managerial disciplines.
Working alone, or with industry
professionals, they tackle
applied research questions for
the benefit of the industry while
simultaneously contributing to
excellence in hospitality education.
Exampls of a current research
project funded externally
Saviva F&B Chair
Previous studies
The Ecole hôtelière de Lausanne’s
F&B Chair has been studying
changes and challenges in the
foodservice market since 2010.
2014 - The F&B Chair analyzed the
behavior of Generation Y on social
networks in relation to restaurants
and the best practices of large
French and Swiss brands.
Following various studies
on the future of foodservice
professions and developments in
the industry, the focus is now on
the contribution of sustainable
development in three main areas:
business models and strategies,
processes and products.
For the period 2015-2018, the
Chair will be supported by its
partner Saviva, a member of
M-Industrie.
2010-2013 - During this period,
the F&B Chair focused on the
future of foodservice professions.
In a first project, the F&B Chair
team conducted research on the
purchasing function in Europe
and Shanghai. In a second project,
members of the F&B Chair
examined the future development
of restaurant manager and head
chef roles in France and Spain.
Toward a more holistic model
of the antecedents and
consequences of expatriate crosscultural adjustment, by Sean WAY
The purpose of this project is to
examine the antecedents and
consequences of expatriate
cross-cultural adjustment. More
specifically, this proposed project
has seeks to illuminate the
key antecedents of expatriate
cross-cultural adjustment and
empirically assess the posited
positive effect of expatriate
cross-cultural adjustment on the
performance of expatriates and
the establishments/properties for
which they are responsible.
Duration : Sep. 2014 – Aug. 2015
Financial partner: HES-SO
In 2015, members of the Saviva
F&B Chair will focus on studying
sustainable innovations in the
foodservice industry.
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Creative
Pragmatic
Strong
analytical skills
Team-oriented
Passion for
hospitality
Multicultural
environment
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Swiss School of Tourism &
Hospitality - Passugg
Acquired by EHL in 2013 and part of the EHL SA Holding
Company, the Swiss School of Tourism and Hospitality
(SSTH) is located in Passugg, in the Swiss Alps, near
the well-known mountain resorts of St Moritz, Davos
and Flims.
SSTH offers a variety of practical and academic courses
in a vocational education perspective to respond to the
needs of the hospitality industry. Located in a former
Victorian-style hotel, students are immersed in a true
hotel atmosphere with a modern learning environment.
There are two core curriculums taught at SSTH:
1.
2.
Swiss Higher Professional degree in Hospitality
Management (Dipl. HF hôtelier –Restaurateur)
provided in English and German
Upon graduation, students have the possibility
to apply to the Bachelor program in International
Hospitality Management at EHL
Two vocational programs: Vocational Diploma
in Hotel & Restaurant Operations and the Vocational
Diploma in Hotel Business & Tourism provided
in German
With 250 students of 30 nationalities, 47 Faculty
members and 5000 alumni, SSTH aims to develop
practical-oriented competencies in business and
entrepreneurship:
• Business Organization
•Marketing
• Human Resources
• Rooms Division Management
• Front Office
•Housekeeping
• Restaurant Management
• Kitchen Management
• Cross-Cultural and Gender Competencies
→
www.ssth.ch
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Lausanne Hospitality
Consulting (LHC)
International consulting
International presence
Management consulting
Lausanne Hospitality Consulting SA (LHC), part of
EHL SA, Holding Company is in charge of executive
education and consulting, with offices in Lausanne,
Switzerland and Beijing, China.
Our vast experience along with the recognized
expertise of EHL ensures an innovative and valuable
approach.
LHC is a boutique knowledge development and
management company delivering its services in more
than 50 countries worldwide.
Our goal is to meet the needs of the hospitality
industry through:
• Management Consulting
• Executive Education
• Development of Hospitality Learning Centers
•
We offer bespoke solutions for various types of
mandates such as strategic advisory, market studies,
feasibility studies, human capital development, etc.
For close to 40 years, we have been completing
innovative mandates for local and international
companies active in the hotel, medical, commercial
and distribution sectors, as well as international
organizations and government agencies.
→ www.lhconsulting.ch
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Tailor-made education
Our learning philosophy
Our small cohorts ensure quality leader-participant
interaction. Our module leaders include EHL senior
faculty, external industry experts and LHC consultants,
all dedicated to guarantee that the participants are
getting the best insights available in the industry.
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Further to this philosophy, we foster lifelong learning,
reflected through our “Proficiency in Hospitality
Management” (PHM) Advanced Certification. This
certification is awarded to hospitality executives upon
the completion of 20 days of Lausanne Executive
Education with LHC within 3 years. To reflect the
ephemeral nature of knowledge in today’s world, this
certificate is valid for 5 years.
Programs
Open-to-enroll programs
•
•
•
•
Finance & Marketing
Operations Management
Strategy & Business Development
Leadership & Management
Corporate Management Programs
•
•
•
Annual program
5-day program
Designed for leaders of the hospitality and service
industry
Customized in-company courses
•
•
•
Offered at all levels – vocational to management
Delivered at EHL or anywhere at your preferred
site
A comprehensive list of available topics adaptable
to each client’s needs (leadership, motivation,
cross-cultural communication, business etiquette,
team building workshops, etc.)
Hospitality Learning Centers
LHC recognizes the importance of quality education
to feed talent in to the fast-paced hospitality industry.
We have experience in all aspects of launching and
developing learning centers—and we have done so
worldwide.
The EHL certification recognizes institutions which
are best-in-class, or becoming best-in-class, in
their respective countries or regions. Each school
demonstrates a high commitment towards hospitality
education and strong partnerships within their local
industry.
Schools enter into the program ensuring periodic
reviews, quality improvement and faculty training to
maintain the certification. Faculty and management
of each school undergo our Qualified Learning
Facilitator’s training program, designed to transfer
the art and science of facilitating learning. Students
from the certified institutions are facilitated in
their learning endeavors through benchmarked
curriculums, bespoke campus facilities, and transfer/
exchange opportunities within the certified schools.
→ Brazil - Escola de Hotelaria Universidade Estácio
de Sá
→ China - Beijing Hospitality Institute
→ South Korea - Hanyang University Hospitality
Academy
→ india - Ecole Hoteliere Lavasa
→ Lebanon - Université La Sagesse, Faculty of
Hospitality Management
→ Mexico - Centro de Estudios Superiores de San
Ángel
→ Thailand - Dusit Thani College
→ UAE* - Emirates Academy of Hospitality
Management
*In academic association with EHL
30
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Innovative campus
Welcoming and cutting-edge facilities
Located on the outskirts of Lausanne, Switzerland,
Ecole hôtelière de Lausanne (EHL) offers students
a modern environment that fosters learning,
development and exchange.
With innovative academic facilities, operational
learning stations, chic public spaces as well as
accommodation and an assortment of food and
beverage outlets, the campus at EHL invites students
from around the world to discover the Swiss sense of
hospitality.
Switzerland is regularly recognized as one of the best
places to live in global reports. From our tradition of
quality and quest for excellence, our reputation in the
fields of new technology, the high quality of life, to the
breathtaking natural splendors, Switzerland has many
advantages to offer.
The campus itself offers over 78,000 sqm dedicated
to its students in a privileged environment, combining
the natural settings of the surrounding landscapes
with easy access into the lively city center.
Our learning facilities reflect the school’s position as
the leading institution for hospitality management
education in the world. Our innovative auditorium
offers modular space for large conferences and
seminars, and our classrooms benefit from the latest
technology. The EHL library is easily accessible and
offers direct access to a wide range of documentation,
while several more private study spaces are available
to students across the campus.
Un campus en développement
EHL continues to develop its campus with an
extension for the learning facilities and the addition of
a third floor on its primary buildings.
In 2014, the elevation of one of the three main
buildings was completed, hence increasing the
number of classrooms and administrative offices. The
extension of the third building and the main academic
building is currently ongoing. The construction and
finalization of the interior will continue until autumn
2015.
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A responsible campus
Le Berceau des sens
For fifteen years, we have resolutely adopted an environmental approach to our infrastructure. Solar panels,
biogas and wind power units are now very much a
feature of the School.
Le Berceau des Sens, the highly praised training restaurant at EHL, is open to the public and provides the
ideal setting for students to learn, through practical
experience, the activities they will later manage during
their career.
The School’s goal is to develop a high-quality, sustainable, environmentally responsible infrastructure in line
with the increase in students.
New accommodation (450 studios in 2020, compared
with 320 at present) is planned for the site, as well as
new classrooms and a scheme to build an environmentally-friendly teaching hotel.
A unique system of waste
management
A distinctive aspect of the recent construction works
concerns the kitchens which are equipped with a cutting-edge waste evacuation system. This is comparable
to what is used on cruise lines: the work counters feature hatches that recuperate all organic waste. These
are then aspirated, crushed and stocked in a container
in the basement. This transformed waste is then taken
to a nearby farm which transforms it into biofuel in
partnership with the City of Lausanne. This system is a
premier in Switzerland and brings students a new understanding of waste management and the search for
innovative solutions. Today, 60% of the waste produced
by Ecole hôtelière de Lausanne is recycled.
The School is part of the “Green Tours” organized by
the City of Lausanne on the theme of sustainable development for groups, companies and press.
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Designed by the award-winning London interior designer Stuart Wilsdon, Le Berceau des Sens reflects the
chic and understated elegance of modern five-star
establishments. Over-looking the Alps through floor-toceiling bay windows, students learn the requirements
of service excellence and a sharp attention to detail.
With white gloves, they handle the finest equipment
and utensils provided by the restaurant’s renowned
sponsors: Riedl glasses, porcelain chinaware from
Maison Bernardaud and silverware by Christofle. The
private dining room is surrounded by translucent wine
display cabinets offered by Hess Collection Winery
providing an exclusive space for small groups.
Le Berceau des Sens has become a reference in the
world of culinary expertise and fine dining experience.
In 2013 the restaurant entered the prestigious Gault &
Millau Swiss guide with 15 points out of a total of 20, a
ranking complemented by the “Western Switzerland
Discovery of the Year” award.
Sustainable vegetable garden
Discovering oenology
Like other large establishments that produce their own
fruit and vegetables in order to have optimum traceability and be a leader for environmentally responsible
projects, Ecole hôtelière de Lausanne is creating its
own kitchen garden, intended to be a future practical training garden that will adopt the ‘permaculture’
technique.
The oenology room, sponsored by the Californian Peter
Michael Winery, endows the School with a modern tool
that would provide the optimum technical conditions
for the theoretical and practical discovery of wines.
This is a specialised method of cultivation based on
a progressive system that includes perennial plants
which keep going by themselves year after year.
The learning objectives of the kitchen garden :
• Enable the discovery of new tastes through forgotten vegetables
• Promote biodiversity
• Raise awareness and initiate the students into this
type of cultivation
• Compare the taste of a vegetable produced on the
spot with a standard vegetable
• Produce varieties that are becoming extinct
A 100 m2 test bed has been planted with varieties of
vegetables that will subsequently be planted properly
from 2013 in a new 500 m2 bed.
All the mandatory courses on the knowledge and management of wines and spirits are taught here, as well
as the optional courses such as wine-tasting.
The oenology room, with an area of 108 m2, is designed
to be highly practical and enable the product to be
discovered in fine detail and with passion.
Outside speakers from wineries enjoy coming to share
their passion with the students and with Ecole hôtelière de Lausanne Wine Club, which holds its meetings
in this exceptional venue.
A Carnotzet for the Office des vins
vaudois
Inaugurated in 2014 and designed by the Jordi+Partner
AG architecture firm, the Carnotzet was financed by the
wine producers of the Vaudois wine office (Offices des
vins vaudois – OVV).
The collaborative strategy with OVV is articulated
around two axes: academic and institutional. On the
academic side, first year students will be able to participate to presentations of the Vaud vineyards and
commented wine tastings. On the institutional level,
the complete line of Premiers Grands Crus Vaudois is
available since 2013 at the Berceau des Sens, EHL’s
gastronomic restaurant.
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EHL builds its future
10
universities
385
students
100
submitted projects
4
finalists
1
concept
A campus for students,
designed by students
After 120 years of existence, EHL is definitely turned to
the future and imagining a campus for tomorrow’s students, teachers and researchers in a dynamic based
on excellence.
EHL is defining the campus of tomorrow using a
unique, innovative and international architectural
approach: in 2013, a crowd-sourcing project of some
385 architecture and landscaping students from 4
continents contributed their ideas with the support of
professionals and world-renowned experts.
Four students were rewarded for their work and continue to work in close collaboration with local experst
including architects, landscapers, civil engineers,
HVAC engineers (heating, ventilation and air conditioning) and MEP (mechanic, electric and plumbing) to
define the architectural drawings
35
Future development son site will begin at the latest
end of 2016, as soon as the planning and construction permits have been obtained. The project includes
the construction of new student lodging on campus,
enhancement of sports and wellness facilities, namely
with a pool, a new restaurant and spacious study, exchange and relaxation rooms.
The finalization of construction work is expected within 6 to 8 years.
EHL Today
EHL Tomorrow
2399 students
3000 students
27 393 m2
59 000 m2
483 beds
900 beds
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Hospitality Services
Well-designed facilities in a unique
environment
Ecole hôtelière de Lausanne offers quality facilities
easily accessible within its campus. Its original architecture, many modular spaces, large reception areas
and fine dining for a memorable culinary experience,
make EHL a unique location for conferences, meetings
and events.
From the fully equipped oenology room, the 500 m2
fully modular auditorium, or the brand new contemporary Carnotzet, EHL offers twenty different spaces to
answer any request.
Professionals at your disposal
A team of 5 professionals offer any solution to your
particular event’s requirements. Over 700 events were
organized in 2014 for business and private clients, local and international, with a high level of satisfaction.
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38
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Alumni network
One of the largest in the world
With over 25,000 alumni since 1893, our alumni network fosters the tradition of excellence kept alive by EHL
graduates in the hospitality industry for over a century.
North America
9
South
America
4
Africa
4
Europe &
Middle East
39
Asia
Pacific
13
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The EHL community
The EHL Spirit
The alumni are the School’s most important
ambassadors across the world. Today, they occupy
strategic and emblematic positions that enable Ecole
hôtelière de Lausanne to spread its image and its role
of leader among companies and opinion leaders.
The strong ties forged during their studies continue
beyond the campus and well after graduation. EHL’s
alumni network is the most widely international,
professionally experienced and socially active
network of any hospitality management school in the
world today.
Over 25,000 alumni since 1893, located in 120
countries on 5 continents.
41
It is served by 69 alumni chapters (known as
“stamms”) which act as EHL ambassadors everywhere
in the world. They are an essential contact point
abroad for alumni and current students, providing
valuable support and advice concerning any particular
town, region or country.
We support this network by organizing activities to
bring alumni closer together. We create opportunities
for professional and personal contacts, to obtain
career information, professional development
services, and information about the world of
hospitality.
Top 5 EHL Alumni sectors of activity
Hotel chains 19%
Independant hotels 16%
Consulting 8%
Independant restaurants 6%
Banks & financial
institutions 4%
Alumni since 1893 +25 000
Nationalities
138
Men / Women
57% / 43%
Stamms 69
Activities organized
by the Stamms per year
150
Position levels of EHL Alumni
CEO, Executives, Owners 34.2%
Senior Managers 30.4%
Managers 11%
Employees/Interns 24.4%
Alumni appointments - Examples
• InterContinental Hotels Group, Area General
Manager
• The Dorchestor London, General Manager
• Romantik Hotel Traube, General Manager
• Swiss Intl. Air Lines, Chief Commercial Officer
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“This event is an opportunity to
recognize the great achievements
of EHL’s graduates around the
world.
People who share not only
memories of study years spent at
EHL, but also a great passion for
hospitality, common values and
what we like to call the EHL Spirit
which incorporates a savoir-être
and savoir-vivre which we strive to
pass on to our students here”
Michel Rochat, CEO, EHL SA
2014 Lifetime Achievement Award
Bernhard Bohnenberger,
President Six Senses Hotels Resorts Spas
This award honors the Alumnus whose remarkable
career is an example and inspiration for the network
members around the world. Bernhard’s achievements
and professional path exemplify the ambitions which
EHL students aspire to for their own future, and serve
as a model to the entire Alumni network.
“I feel honored and most proud to receive this award
and would like to thank all those who have supported
me. EHL has been key in my formation and the basis
to my career. EHL is unique in terms of just the right
balance between practical and theoretical education;
the rich student diversity and the philosophy of «savoir
être». The network of the Anciens (alumni) of EHL is
another fantastic asset. Beyond loyalty and hard work
the strong foundation which I built while in school has
allowed me to contribute in a meaningful and often
unconventional manner throughout my career.” stated
Mr. Bohnenberger.
Bernhard Bohnenberger, EHL graduate of 1986, joined
the company that would eventually become Six Senses
in 1991 as development director and was appointed
managing director in January 1996, and then president
in July 2011.
From July 2009 until April 2011, Bernhard served
as honorary advisor to the president of the Senate
of Thailand. In 2013, he became a member of the
International Advisory Board of EHL.
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Contact
Ecole hôtelière de Lausanne
Communications Department
[email protected]
@EHLnews
Ecole hôtelière de Lausanne
Route de Cojonnex 18
1000 Lausanne 25
Switzerland
+41 21 785 11 11
ehl.edu
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