KMK Threshold - Friedrich-List
Transcription
KMK Threshold - Friedrich-List
KMK Threshold Kaufmännisch Verwaltende Berufe Framework of Compentences based on European Criteria + Sources from vocational oriented books, and KMK material Internal FLS Framework of Competences: suitable for course work and KMK exam preparation , extra FOS grammar test/exercise KMK Threshold: B1 Kaufmännisch verwaltende Berufe Allgemein + Verwaltungsklassen Internal Syllabus (Interne Lehrplan) Listening Comprehension (Reception): Listening Comprehension Themes: Making enquiries about accomodation Job interviews Preparing for a meeting Talking about a meeting Making phone calls International Meeting Venue Talking about applicants Tasks: Reading Comprehension: (Reception) Themes: True/ false Multiple choice Guided comprehension questions Open questions Summary Working abroad International business customs How not to behave ( incorrect office behaviour) Conflict In an Office Working conditions Business travel Business meetings Career Choice Secretary Mobbing Why and how to deal with customer complaints The ideal secretary A day in the life of a secretary A modern way to get a job Fairs & exhibitions Advertising Comparing Advertising (Intercultural) Job positions Working conditions New ways of advertising Swedish Management Organising a congress Telephone courtesy Media literacy (Facebook) Internet addiction Intercultural business differences Levels of Language: Colloqiual, Common Core, Formal Themes related to KMK exams Extra themes for students in vocational classes that are intending to participate in the FOS exam … Produktion Tasks writing letters gap filling rearranging letters translation of letter Mediation: Tasks: Translate the text into German Translate the basic text into English *** Summarize the text into German Summarize the text into English Simultaneous translation Interaction: Simulation Presentation Letter writing enquiry orders reminders,,, complaints delays Ordering Office furniture for firm Formalities of letterr writing Applying for a job: ( In the field of office administration) Writing a CV Translation: classical/ summary translation Themes: Organising a congress Telephone courtesy Taking messages/leaving messages Translation of letters Simultaneous translation Office rules Agenda*** Job Interview Selling products An order by telephone An enquiry by telephone Creating telephone conversations Discussion points in connection with reading comprehension Smoking in the office Sabatical Job interview Taking messages/ leaving messages Taking messages/ leaving messages Presentation Themes I You are a group of office communication experts ranging from experienced secretaries and office administrators to junior managers. A new interantional export office is going to be built in Frankfurt on Main, and you are responsible for the planning, design and hiring of secretaries. In six groups of 4 do the following: Secretaries are coming for an interview: Draw a picture of your ideal secretary What qualities should she have Office skills Appearance Are you looking for an experienced secretary, outward going or young and dynamic Design your office Equipment (electronic) Furniture Where will the equipmentand furniture be locatedType of office Open space Separate office shared by two Give reasons for your choice. 10 Commandments of the office 1) No smoking usw,,,, 2) dress code 3) conduct code 4)telephone courtesy Presentation II Design a school of administration focussing on syllabus, vocational oriented subjects, exchanges etc. Discussion points: Grammar: fragments/Aspects Controversial themes: advantages and disadvantages of electronic media, facebook, internet TV Vocational schools in Germany. Are they preparing students for the world of employment Working abroad: The importance of English Gender issues Women at work (equal pay Work and family (New roles for men) Mobbing American /British business world Levels of Language: Colloqiual, Common Core, Formal Themes related to KMK exams Extra societal themes for students in vocational classes that are intending to participate in the FOS exam Review of Grammar Present tense Present progressive Past tense Present perfect Present perfect progressive. Gerund Nouns Prepositions False friends Auxiliary verbs Direct/indirect speech Adjectives/ adverbs Comma usage Spelling American British English (differences) See extra FOS grammar test/exercise (designed by Mason/Bennefeld s also suitable for Foreign language secretaries, K + V R +J students intending to take their FOS English exam (Copies + definitions in the Vetretungsstunden folder (Mason Bennefeld) KMK Reno/Justizia Definition of European Criteria ``Area of competences´´ geared to exam( below German/ English) Internal syllabus (interne Lehrplan also based on European Criteria + Sources from vocational oriented books, and KMK material KMK Threshold: B1 Reno/Justizia Internal Syllabus (Interne Lehrplan) Listening Comprehension (Reception): Listening Comprehension Themes: Making enquiries about accomodation Job interviews Making phone calls Jury Service Talking about applicants Showing someone around the law firm Booking a hotel room The Clients arrive Interviewing the client A possible lawyer Tasks: Reading Comprehension: (Reception) True/false Multiple choice Guided comprehension questions Open questions summary Themes: Working abroad International business customs Working conditions Paralegal Work Job positions Aspects of European Law Applying for a visa Applying for a passport Mobbing ( legal implications)* What do legal assistants? The ideal secretary ( Receptionist of the year). Working with clients Legal systems, Germany ( Roman law) GB + USA (Anglo-Saxon law) The role of the jury GB Convention Capital punishment (implications in Europe/USA, South Africa** Civil rights law USA(implications) Discussion points Mobbing (legal implications*) Gender issues (Equal opportunities) Stalking Case studies (Pistorious)** Sharon´s law Facebook (legal implications) TV Child protection (coding laws) Internet addiction (Laws restricting usage) Teenage stealing: educational approach or punishment approach Smoking (Laws) Discrimination on the work place i.e no equal payment for women Multi cultural issues ( head scarves legal implications) Production Tasks: Writing letters Writing CVs gap filling Controversial cases./issues. For example, teenage shop lifting. Premarital agreement Pension claims Wills Levels of Language: Colloqiual, Common Core, Formal Themes related to KMK exams Extra societal themes for students in vocational classes that are intending to participate in the FOS exam Letter writing enquiry reminders to clients ordering office furniture for law firm invoices application ( applying for a job as legal secretary) rearranging letters describing Mediation: Translate the text into German Translate the basic text into English *** Summarize the text into German Interaktion: simulation presentation cv formalitises of letter writing appointments with clients court appointments delays Description of court scene Reaquisition of German Nationality Translation/ summary translation contracts rules and regulations legal texts on general themes. Stolen Mobile Phones Newspaper articles on cases European Law ( basic texts) Agenda Job Interview Renting ( Dos and don´ts) Unterhalt (Child support new regulations) Stay permits In a passport office Applying for a job Taking messages, leaving messages Ordering on the telephone Making an appointment with a client on the telephone Creating telephone dialogues You are a group consisting of experienced legal secretaries A new interantional law is going to be built in Frankfurt on Main, and you are responsible for the planning, design and hiring of secretaries. In six groups of 4 do the following: Secretaries are coming for an interview: Draw a picture of your ideal secretary What qualities should she have? Office skills Appearance Are you looking for an experienced secretary, outward going or young and dynamic Design your office Equipment (electronic) Furniture Where will the equipmentand furniture be located? Type of office Open space Separate office shared by two Give reasons for your choice. 10 Commandments of the office 1) No smoking usw,,,, 2) dress code 3) conduct code 4) telephone courtesy Grammar: fragments/Aspects Simulation: Trial scene : Simulation of a court scene. ``Drink Driving Case´´ ( authentic incident) Review of Grammar Present tense Past tense Present perfect Present perfect progreesive Gerund Nouns Prepositions False friends Auxiliary verbs Direct/indirect speech Ajectives/adverbs Comma usage Spelling American/British English !!See extra FOS grammar test/exercise (designed by Mason/Bennefeld also suitable for Foreign language secretaries, K + V R +J students intending to take their FOS English exam The grammar test is in the final part of this information site. Kaufmännisch Verwaltende Berufe/ Verwaltung Ofiice Communication: Kaufmännisch Verwaltende Berufe Allgemein) Aims: (Ziele): to develop their cultural awareness getting familiar with customs England, America compared with Germany Get them familiar with different expressions concerning office chores To get them familiar with office communication terminology To develop close reading skills based on texts focussing on office communication, and the business world. To develop reading skills BI and BII level ( important for FOS candidates) Getting them familiar with grammatical structures with a cognitive and communicative approach To develop their letter writing skills focussing on office matters To develop their translation skills regarding legal texts To develop their cognitive and communication skills To develop role playing skills i.e. job interview. To develop their presentation skills To develop telephone activities. To develop their language awareness. For example, ways of addressing people and use of language and approriate behavior at job interviews. Preparing them for the kaufmännisch Verwaltende Berufe. Exam: Threshold and Vantage which embrace the above mentioned skills Getting them familiar with the European Framework of Competences ( See Below European Area of Competences which plays a central role in Hessen and at the Friedrich List Schule Reno/ Justizia Aims: Ziele: to develop their cultural awareness getting familiar with customs England, America compared with Germany Get them familiar with different approaches to cases i.e. Anglo-saxon law versus Roman Law including aspects of American and Australian systems To get them familiar with legal terminology Get them familiar with different expressions concerning office chores Getting them familiar with grammatical structures with a cognitive and commmunicative approach To develop close reading skills based on law texts Getting them familiar with basic aspects of European Law. To develop their letter writing skills focussing on legal matters To develop their translation skills regarding legal texts To develop their communication skills To develop their presentation skills To develop their role playing skills i.e. court simulation. To develop telephone activities To develop cognitive skills for the FOS candidates To develop their language awareness. For example, ways of addressing people use of language and appropriate behaviour at job interviews. Preparing them for both exams Reno/ kaufmännisch Verwaltende Berufe. Getting them familiar with the European Framework of Competences ( See Below European Area of Competentences which play a central role in Hessen) including the Friedrich List school . It is important to mention that the `` Musterprüfung´´ ( see corresponding link is electronically accessible and embraces B1 Threshold and B2 Vantage levels in both Office communication( Kaufmännisch Verwaltende Berufe) and Legal Secretaries ( Reno) and is ideal material for course work autonymous learning (SOL) and exam preparation. ( See also resource centre folder) and final part of this information platform. Please click ****Zusatzqualification plus KMK Zertifizierung Here youn have access to the mock exams, pamphlets, and times for the forthcoming exams. (See also Bulletin Board). Recommended Books: up date information 2015 ``Ways to Business,´´ Hueber Verlag, 2005 , Stuttgart `` Office Matters´´ 2005 edition with cd ( Cornelsen Verlag), Berlin KMK Büro- und Verwaltungsberufe +cd ( Winklers) ideal for course work and Exam preparation at Kaufmännisch Verwaltende Berufe B1 and B2 levels. Braunschweig 2009) ``Legal Matters´´ . English für Rechtanwalts und Notarfachangestellte. 2007 ( Cornelsen) , Berlin. Ideal for course work and Exam preparation (B1 level). Extra Note!! A lot of theThemes and tasks listed on the internal syllabuses are to be found in the recommended books also in the`` Musterprüfungen´´, resource file (R.33), and of course, the electronic link**** !! Legal Matters and Office Matters now have 2014 editions + cds with KMK exam preparation exercises !!! 2014 Editions Legal Matters: + Offic Matters also focus on B1-B2 Gemeinsame Europäischer Referenzrahmen (see following pages ``Area of Compentence) Most of our part time vocational students are BI level FOS students should be BII level. GRAMMAR TEST FOS ENGISCH WITH SOLUTIONs: (Copies +definitions in resource folders FOS Vetretungsstunden Mason Bennefeld) Name: CLASS: FOS EXAM TYPE: Grammar test /excercise Please do all assignments: 1) Please write the following text into indirect speech: Tom: Where is Sally? ............................................................................................................................................ Tina: Sally has gone to London to visit her boy friend. ................................................................................................................................................ Tom: What is he like? .................................................................................................................................................. Tina: He is a very nice young man. His family is nice too. His family will be emigrating to Canada next year. .............................................................................................................................................. ............................................................................................................................................ Tom : Perhaps Tim will join them too. .......................................................................................................................................... Tina: No, my dear he wants to study in London. .................................................................................................................................................... Tom: I can´t understand when young people study in London, my dear. ..................................................................................................................................................... Tina: I agree with you. It is just too expensive, hectic and chaotic. ....................................................................................................................................................... Tim: Sally will stay in London, I think. ............................................................................................................................................... ............................................................................................................................................ Name: CLASS: FOS EXAM TYPE: DATE: Grammar test /exercise Tom: Sally is an art fan. She used to love going to the art galleries in Kassel. ............................................................................................................................................. Tina: You know Tom, I am convinced she will love London, because there is so much art and culture in this fantastic city. ....................................................................................................................................................... ....................................................................................................................................................... 2) Multiple choice. Please cross the only ONE CORECT answer. 1) The noun of to discuss is: a) b) c) d) discuse discurse discussion None of them 2) The noun of to improve is: a) b) c) d) improvisation improvement improvish none of them 3) The noun of to emigrate is: a) immigration b) emigration c) emigrative d) None of them 4) The noun of to create is: a) created b) creative c) creativity d) None of them 5) The noun of to separate is: a) separative b) separation c) separitivity Name: CLASS: FOS EXAM TYPE: DATE: Grammar test/exercise d) None of them. 3) If- sentences. Multiple choice. Please cross the only ONE CORECT answer. 1) Which is the correct type one form? a) b) c) d) If I travel to London, I will buy an umbrella If I will travel to London, I will buy an umbrella If I would travel to London, I will buy an umbrella None of them. 2) Which is the correct type two form? a) If I speak French, I would write her a letter in her native language. b) If I would speak French I would write her a letter in her native language. c) If I spoke French, I would write her a letter in her native language d) None of them 3) Which is the correct type three form? a) b) c) d) 4) If I have worked harder, I will have passed the English exam. If I had worked harder, I will have passed the English Exam. If I had worked harder I would have passed the English exam. None of them. If- sentences mixed forms (Put the verbs in brackets in the correct tense. (I, II or III). 1) 2) 3) 4) 5) 6) If I (to realize) this before, I (to have) helped you. III If we (to fly) to America we (to stay) with my auntie. I If I (to have) enough money, I (to buy) an expensive car. II If you (to ask) Mr. Jones, he (to get) a discount for you. I If Sally (to train) harder, she (to win) the competition. I If (to find) the time, I (to visit) you more often. II 1............................................................. 2......................................................... 3......................................................... 4........................................................... 5........................................................... Name: CLASS: FOS 6.......................................................... 5) GERUND: Cross the ONE correct form 1) He apologized: a) to keeping me waiting b) in keeping me waiting c) for keeping me waiting d) None of them 2) I have always dreamed a) in being rich b) on being rich c) of being rich d) None of them 3) Please forgive me: a) for not inviting you b) on not inviting you c) in not inviting you d) None of them 4) We stopped everyone: a) to leaving the building b) in leaving the building c) for leaving the building d) None of them 5) They warned us: a) on buying the house b) against buying the house c) from buying the house d) None of them 6) I am looking forward a) to meeting you b) from meeting you c) against meeting you d) None of them 7) I congratulated John: a) in getting his license b) on getting his license c) for getting his license d) None of them. EXAM TYPE: DATE: Grammar test/exercise Name: Please do all assignments: CLASS: FOS EXAM TYPE: DATE: Grammar test/exercise (Solutions) 38p 1) Please write the following text into indirect speech: Tom: Where is Sally? Tom asked where Sally was 3p ............................................................................................................................................ Tina: Sally has gone to London to visit her boy friend. Tina said, that Sally had gone to London to visit her friend. 3p ................................................................................................................................................ Tom: What is he like? Tom asked what he was like. 3p .................................................................................................................................................. Tina: He is a very nice young man. His family is nice too. His family will be emigrating to Canada next year. Tina pointed that he was a very nice man, his family was nice too, and that they would be .............................................................................................................................................. emigrating to Canada the following year. 4p ............................................................................................................................................ Tom : Perhaps Tim will join them too. Tom wanted to know whether Tim would maybe join them too. 3p .......................................................................................................................................... Tina: No, my dear he wants to study in London. Disagreeing with him../ she told him../said... that he wanted to study in London. 4p .................................................................................................................................................... Tom: I can´t understand why young people study in London, my dear. Tom told her/(pointed out to her/ that he couldn´t understand why young people studied ...4p ..................................................................................................................................................... Tina: I agree with you. It is just too expensive, hectic and chaotic. Tina agreed with him../and added or and,said....... that it was just too expensive, hectic and chaotic. Or: Tina agreed with him explaining... Agreeing with him Tina... 4p ....................................................................................................................................................... Tim: Sally will stay in London, I think. Tim thought Sally would stay in London. Or Tim said that he thought..... 3p ............................................................................................................................................... ............................................................................................................................................ Name: CLASS: FOS EXAM TYPE: DATE: Grammar test/exercise Tom: Sally is an art fan. She used to love going to the art galleries in Kassel. Tom mentioned that Sally was an art fan, and that she had used to love going to ..........3p ............................................................................................................................................. Tina: You know Tom, I am convinced she will love London, because there is so much art and culture in this fantastic city. Tina told tom that he was convinced she would love London, because there was so much art ....................................................................................................................................................... and culture in that city. 4p ....................................................................................................................................................... 2) Multiple choice. Please cross the only ONE CORECT answer. 10p 1) The noun of to discuss is: a) b) c) d) discuse discurse discussion None of them 2) The noun of to improve is: a. b. c. d. improvisation improvement improvish none of them 3) The noun of to emigrate is: a. immigration b. emigration c. emigrative d. None of them 4) The noun of to create is: a. created b. creative c. creativity d. None of them 5) The noun of to separate is: a. separative b. separation c. separitivity d. None of them Name: CLASS: FOS EXAM TYPE: DATE: Grammar test/exercise 3) If- sentences. Multiple choice. Please cross the only ONE CORECT answer. 1) Which is the correct type one form? a) b) c) d) 6p If I travel to London, I will buy an umbrella If I will travel to London, I will buy an umbrella If I would travel to London, I will buy an umbrella None of them. 2) Which is the correct type two form? a) If I speak French, I would write her a letter in her native language. b) If I would speak French I would write her a letter in her native language. c) If I spoke French, I would write her a letter in her native language d) None of them 3) Which is the correct type three form? a) b) c) d) 4) If I have worked harder, I will have passed the English exam. If I had worked harder, I will have passed the English Exam. If I had worked harder I would have passed the English exam. None of them. If- sentences mixed forms (Put the verbs in brackets in the correct tense. (I, II or III). 18p 1) 2) 3) 4) 5) 6) If I (to realize) this before, I (to have) helped you. III If we (to fly) to America we (to stay) with my auntie. I If I (to have) enough money, I (to buy) an expensive car. II If you (to ask) Mr. Jones, he (to get) a discount for you. I If Sally (to train) harder, she (to win) the competition. I If I (to find) the time, I (to visit) you more often. II If I had realized this before, I would have helped you. 1............................................................. If we fly to America, we will stay with my auntie. 2......................................................... If I had enough money, I would buy an expensive car. 3......................................................... If you ask Mr. Jones, he will get a discount for you. 4) .......................................................... Name: CLASS: FOS If Sally trains harder, she will win the competition. 5........................................................... If I had time , I would visit you more often. 6.......................................................... 5) GERUND: Cross the ONE correct form 14 p 1) He apologized: a) to keeping me waiting b) in keeping me waiting c) for keeping me waiting d) None of them 2) I have always dreamed: a) in being rich b) on being rich c) of being rich d) None of them 3) Please forgive me: a) for not inviting you b) on not inviting you c) in not inviting you d) None of them 4) We stopped everyone: a) to leaving the building b) in leaving the building c) for leaving the building d) None of them 5) They warned us: e) on buying the house f) against buying the house g) from buying the house h) None of them 6) I am looking forward i) to meeting you j) from meeting you k) against meeting you l) None of them 7) I congratulated John: a. in getting his license b. on getting his license c. for getting his license d. None of them. EXAM TYPE: DATE: Grammar test/exercise Inclass activity Communcative Grammar: Role Play: Reported Speech Please work on the following task in a group of four persons: Imagine you are a famous pop star and you are invited to the European Music Awards. You are nominated for `` Best Male/Female Singer´´. Surprisingly, you win the prize and you have to make a speech. In your group write down the speech ( direct speech of the pop star. Be creative! Maybe you can write about your previous life, your dreams and aspirations etc. (Please use different tenses). Time 15-20 minutes. Afterwards one member of the group goes to the front of the class and delivers his or her speech. Be dressed for the occasion. Bring hats wigs, beards, smoking jackets, and dresses with you. Smile, pose laugh and enjoy yourselves. Do not forget to thank your mother and father, and your producer, of course. After all the speeches have been delivered, and everyone has clapped, shouted bravo with standing ovations group work continues i. e. Two or three members of the respective groups have to read out three sentences from the speech in reported speech. Vocational related themes for communicative grammar are also possible: The best secretary of the year Annual business report Lawyer welcomes a new secretary into the office Administrator reports from her/his first week at work Secretary reports about spending a year abroad in a law firm or as an administrator at Haliburton or Washington Town Hall Extra Note: Mastering reported speech is essential especially when you have to report about a business meeting, talk with a client, or ordering per telephone office furniture at the manager´s request Ps You will find grammar explanations in the FOS Vetretungsstunden resource centre folder. GOOD LUCK! Mason/Bennefeld See Next page KMK BII Threshold Exam: This Mock Exam: can be used for Vertretungsstunden as teaching material in K,V and F classes and KMK Threshold Exam Preparation or SOL material: The listening comprehension part is a speech and can be read out by the teacher. See also changes to exam: Bulletin Board: Some changes have been made to the KMK Threshold exam BI ( The structure remains Reception, production, and mediation), but the exam is now more compact.. The translation text is a little shorter, and the exam regarding time management is just as challenging but more manageable. Compared to the 2005 exam the new exam is more concise. In the new exams including 2016 true or false questions are used but no longer True false combined Not in the text. KMK - FREMDSPRACHENZERTIFIKATSPRÜFUNG ENGLISCH FÜR KAUFMÄNNISCH-VERWALTENDE BERUFE / KMK-STUFE II (B1 / THRESHOLD) 2005 Name, Vorname: ___________________________________________ Klasse: ___________________________________________ Schule: ___________________________________________ Datum: ___________________________________________ zugelassene Hilfsmittel: zweisprachiges Wörterbuch Ergebnisse: Schriftliche Prüfung bestanden Teil 1 (Rezeption) _____ / 30 P. Teil 2 (Produktion) _____ / 40 P. Teil 3 (Mediation) _____ / 30 P. Gesamt: _____/100 P. Mündliche Prüfung Teil 4 (Interaktion) ja nein O O bestanden ja nein O O _____ / 30 P. 1. Korrektor(in) ___________________ 2. Korrektor(in)___________________ Übersicht Text 1) The meeting Hörverständnis mit Fragen Tape Script und Musterlösung im Lösungsteil 2) Conflict in the office Musterlösung im Lösungsteil 3) Anfrage an Großhändler, Musterlösung im Lösungsteil 4) Email an Freundin Musterlösung im Lösungsteil 5) Translation text Hastings Language School Aufgabenart 6) Smoking Rollenblatt für Prüfer Anforderung Punktzahl Zeit Hörverständnis Rezeption 15 15 Leseverständnis Rezeption 15 15 Briefschreiben Produktion 20 20 Email schreiben Produktion 20 20 Übersetzung Mediation 30 20 Rollenspiel Mündliche Prüfung 100 30 90 15 130 105 Kaufmännisch-verwaltende Berufe KMK-Stufe II B 1 (Threshold) Rezeption Hörverständnis Aufgabe 1 Zeit: 15 Min. Punkte: / 15 P. Name: 1. You will listen to the recordings of an international meeting in Berlin. Jill, a foreign secretary, is organizing the meeting. Listen to the tape and answer the questions. (The tape will be played twice. After it has been played the first time there will be a break of 60 seconds). Questions: 1. Why is the meeting taking place in Berlin? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 2. For what reason is Susan Smith not at the meeting? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 3. What is Ben doing in Durban at the moment? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 4. Why is the annual report so important? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 5. What is the motive for intensifying the advertising in Durban? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Kaufmännisch-verwaltende Berufe KMK-Stufe II B 1 (Threshold) Rezeption Leseverständnis Aufgabe 2 Zeit: 15 Min. Punkte: / 15 P. Name: 2) Reading Comprehension: Read through the text and decide whether statements 1-4 are TRUE, FALSE or NOT IN THE TEXT. Cross the space accordingly. Then answer the questions 5 to 8 in your own words. Write in short sentences. Conflict in the office Jill was elated when she got the job as foreign secretary at Siemens. Although she had the stress of moving from Hamburg to Frankfurt am Main she was pleased when she found a little reasonably priced apartment in close proximity to Siemens. As Siemens had business partners in the USA and England she had lots of translations to do, and she soon won the respect of her manager Rainer Schmidt who also admired her computer skills. Not only did she have an excellent typing speed but was good at data processing and excel too. One highlight at work was when she developed a home page for the export department at Siemens. Jill was also involved in office chores of the general nature. She not only had to reserve hotels, book and confirm flights, but organized conferences as well. This entailed typing up the agenda, preparing files for chair person with necessary documents, facilitating the managers with writing utensils, note pads and transparencies, setting up the beamer, checking the flip chart and overhead projector, preparing name tags, informing reception, and even putting refreshments in the conference rooms. When a delegation of business men arrived from America, she impressed her boss yet again. Rainer Schmidt whose English wasn´t so good was totally dependent on Jill´s language competence. Jill was able to come to terms with American English and had a sound knowledge of business terminology which helped her to mediate during negotiations. And when the delegation heard that she had spent a year in America they weren’t at all surprised. Jill loved America. The Americans were a little superficial at times, but it was pretty easy to make friends in her free time and at work. Her working environment had been very pleasant. During the day she had worked for Halliburton as an office administrator. Jill had been really enthusiastic about the fact that all offices had been non-smoking offices at Halliburton. Furthermore, every four hours she had had a meditation break with some of her young colleagues. It had reduced the stress level, had helped her to relax, and she had felt great afterwards. Of course, her Siemens´ office in Frankfurt didn´t have these nice things. But Jill was very happy until Steffi Müller arrived back from her six week vacation. The first thing Steffi did when she arrived at the office they both shared, was smoke a cigarette. She was loud had the habit of slamming doors, didn´t like having the window open, and after a day of work she had effectively smoked 20 cigarettes, drank 12 cups of coffee, an heard Roland Kaiser´s greatest hits ten times over. In the evening Jill always arrived home feeling exhausted, frustrated and depressed. Steffi Müller had literally made her life into a misery. She knew she had to do something about it. True False Not in the text 1. Her boss admired her because she had excellent typing and computer skills. 2. Rainer Schmidt was delighted to see how well Jill was managing business aspects with the American delegation. 3. She developed a homepage for the American delegation. 4. Jill´s office chores included only setting up electronic equipment. 5. How did Jill contribute to the smooth running of the conferences in the Siemens office in Frankfurt? Give six examples. ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ 6. Why did Jill have to mediate during the conference with the American delegation? ___________________________________________________________________________ ___________________________________________________________________________ 7. Compare the working environment at Halliburton to the environment at Siemens. ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ 8. What led to the conflict at the German office? ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Kaufmännisch-verwaltende KMK-Stufe II Produktion Berufe B 1 (Threshold) Aufgabe 3 Zeit: 20 Min. Punkte: / 20 P. Name: Jill muss für Ihren Chef auch Korrespondenz in Englisch führen. Ihr Chef bittet sie, eine Anfrage an einen Großhändler in Hastings zu schreiben. Formulieren Sie die Anfrage mit Hilfe der unten stehenden Angaben und schreiben Sie diese in angemessenem Englisch. Achten Sie auch auf eine sinnvolle Verknüpfung der einzelnen Sätze. Benutzen Sie das Formular auf der nächsten Seite. Das Unternehmen benötigt eine große Menge an Schreibwaren Jill schreibt eine Anfrage an den Großhändler, deren Produkte auf der Messe in Dortmund größeren Eindruck hinterlassen haben Besonderes Interesse besteht an unten abgebildeten Produkten (wählen Sie 5) Ein Großauftrag soll erteilt werden Weiterhin sollen ein aktueller Katalog und eine Preisliste sowie Lieferungs- und Zahlungsbedingungen angefordert werden CD-ROM Anspitzer Füller Tacker Brieföffner Klebefilmrolle USB-Stick Quelle Bilder: www.google.de (Bilder) Radierer Siemens Rödelheimer Str. 35 60457 Frankfurt Our ref. 2005/04 Your Ref. Date: Hastings Stationary Ltd. 34, Seafront Road Hastings, HJE 154 United Kingdom ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Kaufmännisch-verwaltende Berufe Produktion KMK-Stufe II B 1 (Threshold) Aufgabe 4 Zeit: 20 Min. Punkte: / 20 P. Name: Susan ist Jills Freundin aus Amerika. Susan hat ihrer deutschen Freundin von einer offenen Stelle in ihrer Firma Woodhills erzählt. Hierbei handelt es sich um eine Tätigkeit als Assistentin in einer Exportabteilung. Jill schreibt eine Mail an Susan, die die folgenden Punkte beinhalten. Jill bedankt sich für die Informationen über die freie Stelle Sie glaubt für die Stelle geeignet zu sein, weil sie über geeignete Kompetenzen verfügt (nennen Sie 6 Beispiele). Sie ist überzeugt, dass sie die Anforderungen erfüllt Jill fragt , ob sie ihre kompletten Bewerbungsunterlagen direkt an den zuständigen Sachbearbeiter schicken sollte und nach einem Vorstellungstermin fragen kann.. Freut sich auf zukünftige Zusammenarbeit mit Jill ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Kaufmännisch-verwaltende Berufe Mediation Aufgabe 5 Punkte: Zeit: 20 Min. KMK-Stufe II B 1 (Threshold) / 30 P. Name: 5.) Jill möchte ihr Englisch in einem Bildungsurlaub noch weiter verbessern. Dafür hat sie sich bei verschiedenen Sprachenschulen informiert. Zusammen mit ihrer Freundin Claudia will sie ein Angebot wahrnehmen. Lesen Sie den folgenden Text aufmerksam durch und fassen Sie die wichtigsten Informationen zum Inhalt des Kursangebotes auf den einzelnen Stufen in Form einer Email an Claudia zusammen. Formulieren Sie diese Email in gutem Deutsch. Hastings Language School Stage 1: Basic Stage 2: Intermediate Stage 3: Advanced We offer a programme which is suited to people planning to increase their office skills on a flexible basis. Programmes can be attended at our school on campus or can be delivered to your home or workplace. Stage 1: Contains eight units and is designed for beginners. It includes basic keyboarding, basic textwork, an introduction to the Microsoft Office program including Word and Excel. Business communications skills are also an integral part of the course. This includes enhancing telephone skills and developing the art of passing on detailed and concise information and reports to the manager. After finishing this stage you will be able to arrange your business day and will feel content concerning all basic office requirements. Stage 2: Contains eleven units which will help you to develop your existing knowledge. After completing this level you will have an all-round professional competence and will be able to organize your own and your manager’s work. This includes organizing events and arranging meetings and booking congress halls. Moreover, facilitating the needs of customers such as making reservations at hotels and restaurants, and booking flights for incoming and outgoing agents. Furthermore, you will be given a sound education and necessary tools required in the field of correspondence which will help you coming to terms in writing business letters, e-mails, memos and business invitations effectively. Stage 3: Contains fifteen units and is designed to help you to increase your own initiative and undertake more responsibility such as making decisions in the absence of the manager. You will achieve a language proficieny enabling you to negotiate in various fields of business matters. It will provide you with the skills to prepare research papers and debriefs and presenting facts, graphs and figures and statistical information. You will be supervised by a team of highly qualified and competent native speaking teachers of business. This will be combined with assessment taking place in the office or based on work experience. Hastings Business School courses are now nationally recognized by many British firms and are a passport to success. For further information contact our office. Opening hours are from Monday to Friday from 8 a.m. to 5 p.m. Kevin Spacey will provide you with any information required. Sign on now! Kaufmännisch-verwaltende Berufe Interaktion Aufgabe 4 Punkte: Zeit: 15 Min. KMK-Stufe II B 1 (Threshold) / 30P. Name: Oral 1 You are living in Ireland where smoking is now prohibited in public areas. Depending on your role-card you are either a smoker or a non-smoker. Candidate A You are a pro-smoker. After the smoking ban you are not allowed to smoke in public places anymore. Get ready to argue your case with Candidate B (nonesmoker). - people should be allowed to decide themselves - non-smokers can go to another table - helps you to relax - women find it cool - offering someone a cigarette is an ice-breaker - you can’t enjoy a beer without a cigarette Candidate B You are a non-smoker who enjoys being in public places free of smoke. You think the ban on smoking is very sensible. Get ready to argue your case with Candidate A (smoker) - in restaurants you can’t taste your own food - smokers always hold the cigarettes always under the nose of people sitting opposite - you cannot breathe proberly - your eyes burn - as a passive smoker there is a health risk - a clear case of anti-social behaviour Further discussion points (optional): Different smoking rules in European countries If you had the chance to work in another European city like Dublin (smoke-ban) or London (no smoke-ban) would your decission be smoke-related? Discussion points Reflect about the cartoon Kaufmännisch-verwaltende Berufe KMK-Stufe II B 1 (Threshold) Rezeption Hörverständnis Musterlösung Aufgabe 1 Zeit: 15 Min. Punkte: / 15 P. Name: Tapescript Well, first of all, ladies and gentlemen, I’d like to cordially welcome you to our conference. We’ve chosen Berlin as our venue, because we want to show off our new advertising premises. Now, the real reason is, as you know, we will be launching a promotion campaign in South Africa next month and Berlin is now not only an important international city but also very accessible… The following apologies for absence. Our public relations officer Susan Smith can’t be with us today. She left for Manchester this morning. She’ll be at her Manchester office for the rest of the week giving interviews to newspapers and developing catalogues and brochures for our South African promotion campaign. Ben is in Durban at the moment. He is looking for premises we can use as a courier centre for our South African customers. As you know it is important to have sophisticated transport systems which guarantee swift deliveries to various destinations and Ben is definitely the right man for the job… Before we move on to our promotions, Christina Miller is going to give you some interesting information from the annual report. This is not only an informative marketing document for our company but we will most certainly delight our shareholders who, I am convinced, will continue to support us in our endeavour to secure a viable South African promotion campaign… And so on to our promotions campaign. When we set up our centre in Durban we must intensify the advertising. Our main short term coals must be to make our products known to the wide public to satisfy the needs of our customers. And last but not least to offer them a product which is not only unique in South Africa but is affordable and available as well… Ladies and Gentlemen, thank you for coming to the meeting. I am sure this campaign with your help and support will turn out to be a success. Punke: 15 (3 für jede richtige Antwort) Frage 1: Because Berlin is an important international city and it is accessible. Frage 2: Susan is at her office in Manchester giving interviews and developing brochures and catalogues for the South African promotion campaign. Frage 3: Ben is looking for premises for an efficient courier service. Frage 4 Because it gives important marketing information which is also of great interest for the shareholders. Frage 5 Make products known to the public, satisfy their needs and make them original, affordable and available. Kaufmännisch-verwaltende Berufe KMK-Stufe II B 1 (Threshold) Rezeption Leseverständnis Aufgabe 2 Zeit: 15 Min. Punkte: / 15 P. Name: Ankreuzfragen: 1 Punkt für jede richtige Antwort True 1. Her boss admired her because she had excellent typing and computer skills. 2. Rainer Schmidt was delighted to see how well Jill was managing business aspects with the American delegation. 3. She developed a homepage for the American delegation. x 4. Jill’s office chores included only setting up electronic operators. X False Not in the text x x Offen Fragen: 5. How did Jill contribute to the smooth running of the conferences in the Siemens office in Frankfurt? Give 6 examples (3 Punkte gesamt, einen halben Punkt für jedes richtige Beispiel) She had lots of responsibilies like preparing files for the chair person with necessary documents, typing up the agenda and facilitating the manger with writing utensils, such as note pads and transparencies. (other possible answers: checking the flip chart, preparing name tags, informing reception, putting refreshments in the conference room). 6. Why did Jill have to mediate during the conference with the American delegation? (2 Punkte) Because her boss’s English was not up to standard. 7. Compare the working environment at Halliburton to the environment at Siemens. (3 Punkte) The environment at Halliburton was very pleasant. It had a non-smoking area and offered its employees a meditation break which consequently reduced the stress level and helped to relax. In contrast her experiences at the office in Frankfurt were different but she was happy there until Steffi Müller came back from her holiday. They had to share an office and that led to a conflict. 8. What led to the conflict at the German office? (3 Punkte) Steffi Müller had the habit of smoking in the office and was loud. Jill suffered from the cigarette smoke, slamming doors and overpowering music which caused exhaustion, depression and frustration. Kaufmännisch-verwaltende Berufe Kaufmännisch-verwaltende Berufe Musterlösungen Produktion Musterlösung KMK Stufe II B 1 (Threshold) KMK-Stufe II B 1 (Threshold) Produktion Aufgabe 3 Zeit: 20 Min. Punkte: / 20 P. Name: Für jede richtig übersetzte Angabe 2, 5 Punkte (max. 17, 5 Punkte). Für gute Ausdrucksweise bis zu 2,5 Punkte extra. Für Rechtschreibfehler werden 0,5 Punkte abgezogen, max. jedoch 10 Punkte. Siemens Rödelheimer Str. 35 60457 Frankfurt Our ref. 2005/04 Your Ref. Date: Hastings Stationary Ltd. 34, Seafront Road Hastings, HJE 154 United Kingdom Dear Sir or Madam, We are a leading German firm that urgently needs substantial amounts of stationary. We got to know your firm at the recent trade fair in Dortmund and were very impressed by your products. We are especially interested in the following items: - letter opener - fountain pen - pencil sharpener - stapler - tape dispenser We are interested in placing a substantial order and would like you to send us your current catalogue and price list. Furthermore, please give us information about your payment and delivery terms. We are looking forward to hear from you soon. Your sincerely, ____________________________________ Kaufmännisch-verwaltende Berufe Musterlösungen Produktion KMK Stufe II B 1 (Threshold) 4.) Susan ist Jills Freundin aus Amerika. Jill hat ihrer Freundin von einer offenen Stelle in ihrer Firma erzählt. Hierbei handelt es sich um eine Tätigkeit als Assistentin in der Exportabteilung von Siemens. Jill erhält jetzt eine E-Mail von Susan. Erreichbare Punkte: 20 Für jede richtig übersetzte Angabe 2 Punkte, zusätzlich bis zu 2 Punkte für die Aufzählung von persönlichen und beruflichen Kompetenzen. Hello Jill, With regards to your email I like to thank you for the information about the job vacancy. I checked the firms’s homepage and would like to apply for the job. I think I am suitable for the position because I am reliable, responsible and flexible and have office skills such as translating, filing and organising conferences. I convinced that I can fulfil the expectations. Can you tell me who to send my letter of application to? In the hope of getting a job interview I look forward to working with you in the future and would like to thank you for your help and assistance. Take care, Susan Kaufmännisch-verwaltende Berufe Musterlösungen Produktion KMK Stufe II B 1 (Threshold) 5.) Jill möchte ihr Englisch in einem Bildungsurlaub noch weiter verbessern. Dafür hat sie sich bei verschiedenen Sprachenschulen informiert. Zusammen mit ihrer Freundin Claudia will sie ein Angebot wahr nehmen. Lesen Sie den folgenden Text aufmerksam durch und fassen Sie die wichtigsten Informationen zum Inhalt des Kursangebotes auf den einzelnen Stufen in Form einer Email an Claudia zusammen. Formulieren Sie diese Email in gutem Deutsch. Liebe Claudia, ich habe heute ein Angebot von einer Sprachenschule in Hastings gelesen. Sie bieten Kurse auf verschiedenen Stufen an. Die erste Stufe ist für Anfänger und besteht aus 8 Einheiten. Maschinenschreiben, Textarbeit und Kenntnisse für Word und Excel werden hier vermittelt. Ein Schwerpunkt des Kurses liegt im Bereich der beruflichen Kommunikation. Nach Abschluss der ersten Stufe ist man in der Lage alle grundlegenden Büroanforderungen zu meistern. Die zweite Stufe besteht aus 11 Einheiten und führt zu einem umfassenden Wissen, die eigene und die Arbeit des Chefs zu organisieren. Hierzu gehört auch die Organisation von Besprechungen und die Organisation von Aufenthalten von Gästen. Darüber hinaus werden weitere Fähigkeiten im Bereich der beruflichen Kommunikation vermittelt. Die dritte Stufe beinhaltet 15 Einheiten, in denen die Fähigkeiten zur selbständigen Arbeit vermittelt werden. Nach Abschluss dieser Stufe ist man in der Lage Besprechungen zu leiten und Verkaufszahlen zu präsentieren. Was hältst du von diesem Angebot? Lass mal von dir hören! Viele liebe Grüße aus Frankfurt, Jill Oral 2: Smoking in the office Role Cards Candidate A You are a strict non-smoker. Candidate B is a smoker. You are both working in the same office. You can no longer stand Candidate B’s smoking habit. You address the problem to the personnel manager. Get ready to argue your case with a smoker (Candidate B). Discussion points: - nicotine - lung cancer - passive smoking - office smells Kaufmännisch-verwaltende Berufe Musterlösungen Produktion KMK Stufe II B 1 (Threshold) Candidate B You are a smoker (20 cigarettes a day) and you are not willing to give up smoking in the office. Candidate A is a non-smoker. You are both working in the same office. Candidate A can no longer stand your smoking habit. She/ he addresses the problem to the personell manager. Get ready to argue your case with a none-smoker (Candidate A). Discussion points: - everybody should be able to decide for themselves - lots of taxes for the government - relieves stress - helps to concentrate Personnel Manager (teacher) You are the personnel manager of a big company. You are asked to mediate between a smoker and a nonesmoker, who are working in the same office. Candidate A is a non-smoker. She/ he can no longer stand Candidate B’s smoking habit. Get ready to mediate between the two people. Discussion points: - ask for the attitude of both candidates - summarize the main arguments and - help finding a solution Further discussion points (optional): Different smoking rules in European cities If you had the chance to work in another European city like Dublin (smoke-ban) or London (no smoke-ban) would your decission be smoke-related? . Smoking in schools Schools in the Federal State of Hesse banned smoking from the school grounds. What do you think of it? Stating opinion Take one comic (oral 1) and reflect about it. Copyright: Stephen Mason