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STAKEHOLDER ENGAGEMENT PLAN FOR İç Anadolu 840 MW CCGT PROJECT July, 2015 ANKARA STAKEHOLDER ENGAGEMENT PLAN FOR IC ANADOLU CCGT PROJECT July 2015 REVISION LOG Revizyon Numarası Revision Number 0 Tarih Date 16.02.2015 Rapor Adı Report Title Stakeholder Engagement Plan for Ic Anadolu CCGT Project Hazırlayan(lar) Prepared by Teknik Kontrol Technical Control Doruk Bilge Tuncer Kalite Kontrol Quality Control Yönetim Kurulu Başkan Yardımcısı Vice Chairman 1 Graham Traynor 13.07.2015 İzlem Aydın 13.07.2015 Ahmet Ligvani 13.07.2015 2 1 TABLE OF CONTENTS Page 1. INTRODUCTION ....................................................................................................31 1.1 Background ......................................................................................................31 1.2 Objectives of the Plan ......................................................................................31 1.3 Scope of the Plan .............................................................................................41 2. PROJECT DESCRIPTION .....................................................................................41 2.1 Overview of the Company and Project .............................................................41 2.2 Project setting ..................................................................................................51 2.3 Project Location: ..............................................................................................61 3. REGULATORY REQUIREMENTS .........................................................................81 3.1 National Requirements .....................................................................................81 3.1.1 The Turkish Environment Law ...................................................................81 3.1.2 The Turkish EIA Regulation ......................................................................91 3.2 EBRD Requirements for Stakeholder Engagement and Public Consultation ....91 4. STAKEHOLDER IDENTIFICATION ......................................................................101 4.1 Identification of main stakeholders .................................................................101 Table 1: Stakeholders and Other Key Affected Parties ............................................111 5. IC ANADOLU ENERGY’S STAKEHOLDER RELATIONS ....................................131 5.1 Previous Stakeholder Engagement Activities .................................................141 5.1.1 Consultation Meetings during Scoping Phase: ...............................................141 5.1.2 Public Hearing and Public Disclosure .............................................................151 5.1.3 Evaluation and Assessment Committee Meeting during EIA Process ............191 5.1.4 Stakeholder Engagement during Construction ...............................................191 Community Consultation Committee ............................................................................211 5.1.5 Consultation during Operation ........................................................................211 6. MONITORING, REPORTING AND FEEDBACK MECHANISMS ..........................221 7. GRIEVANCE MECHANISM ..................................................................................231 8. COMPANY CONTACT INFORMATION................................................................261 LIST OF APPENDICES APPENDIX 1: List of Participants to the Consultation Meeting……………………….26 APPENDIX 2: Sample Public Grievance Form……………………………………………28 ABBREVIATIONS 2 GEAS GAMA Energy A.S. Ic Anadolu Energy İçanadolu Doğalgaz Elektrik Üretim ve Ticaret A.Ş. BOTAŞ Petroleum Pipeline Corporation TEIAS Turkish Electricity Transmission Company EMRA Energy Market Regulatory Authority Km Kilometer kV Kilovolt 2 m Square meter MW Megawatt etc. Et cetera % Percent EBRD European Bank for Reconstruction and Development CCGT Combined Cycle Gas Turbine EIA Environmental Impact Assessment ESIA International Environmental and Social Impact Assessment MEU Turkish Ministry of Environmental and Urbanization SEP Stakeholder Engagement Plan ESAMP Environmental and Social Management and Monitoring Plan PPM Public Participation Meeting NTS Non-Technical Summary 3 1. INTRODUCTION 1.1 Background The document is the Stakeholder Engagement Plan (SEP) of İç Anadolu Doğalgaz Elektrik Üretim ve Ticaret A.Ş. (İç Anadolu Energy) for the development of the 840 MW natural gas combined cycle power plant (CCGT) together with 12.6 km NGPL and also 58 km overhead transmission line in Kırıkkale province of Turkey. This plan presents the specific stakeholder engagement activities that İç Anadolu Energy (the Company) has undertaken during the design, EIA I and early construction phases of the CCGT Project. It also describes the processes for ongoing and future stakeholder engagement activities in line with the requirements of the European Bank of Reconstruction and Development (EBRD). 1.2 Objectives of the Plan The overall objective of the Stakeholder Engagement Plan (SEP) has been prepared to document the methods and process by which local communities, stakeholders and interested parties are consulted in relation to Ic Anadolu Energy’s CCGT Project in Kirikkale, the associated overhead trasnmission line and the natural gas pipeline. This SEP highlights the way the company communicates with people and stakeholder groups who may be affected by or interested in İç Anadolu Energy’s operations and activities during scopıng, land acquisition, construction and operation of the CCGT. The end goal is to build a trusting relationship with the host community and other interested stakeholders based on a transparent and timely supply of information and open dialog. The SEP and the process defined therein are therefore a means to this end. Numerous stakeholder engagement activities have been and will be conducted within the scope of İç Anadolu CCGT Project in order to: • Gather baseline information about the project-affected settlements, • Promote and provide means for adequate engagement with affected communities throughout the project cycle on issues that could potentially affect them and to ensure that meaningful environmental and social information is disclosed to the project’s stakeholders, • Learn major concerns (if any) of local residents and other stakeholders about the Project, • Provide further input for the ESIA process in terms of identification of potential impacts, design of measures to mitigate adverse impacts and enhance beneficial ones during construction and operation of the facilities. • Ensure that grievances from affected communities and other stakeholders are responded to and managed appropriately 4 Within this framework, this plan includes the regulations and requirements relating to stakeholder engagement, a summary of former stakeholder engagement activities, the identified list of project stakeholders and finally, the stakeholder engagement program for opereations phase of the CCGT Project. It also includes a grievance mechanism for stakeholders and the public to raise any concerns, provide feedback and comments about the company’s operations and how those complaints/comments will be handled. 1.3 Scope of the Plan This SEP focuses only on the construction and operation of the 840 MW CCPP together with 12.6 km NGPL and also 58km overhead transmission lines. The SEP takes into account best international practices as summarized in the European Bank for Reconstruction and Development (EBRD) Performance Requirement 10 on Stakeholder Engagement and Information Disclosure in relation to information disclosure and outlines the general engagement principles that the company will adopt and those which will be used for major investment programmes. The SEP will be reviewed and updated on a regular basis by the Company. If activities change or new activities relating to stakeholder engagement commence, the SEP will be brought up to date and shared with project stakeholders. 2. PROJECT DESCRIPTION 2.1 Overview of the Company and Project Gama Energy, established as a separate entity from Gama Holding in 2002, primarly develops, owns and operates power generation projects as well as water harvesting and conveyance project. Gama Energy currently has seven operational projects consist of three HPPs (Birecik, Lamas, Cakirlar) and three WPPs (Sares, Karadag, and Gokres), and a groundwater harvesting and conveyance project (Disi) in Jordan. İç Anadolu Energy, which is established by GAMA Energy Inc. (GAMA), will be responsible for the construction and operation of the natural gas combined cycle power plant (CCGT) in Kirikkale province of Turkey. The proposed plant will be a typical 2 +1 single shaft (2 gas turbines and 1 steam turbine) configured natural gas-fired power plant. 2.1.1 Status of the Natural Gas Combined Cycle Power Plant (CCGT) Project: The Power Plant’s 420 MW Generation License has been granted by the Energy Market Regulatory Authority (EMRA) on March 16th, 2011 and has a term of 49 years which will expire in 2060. An application to increase the capacity has been made on Apr 8th, 2011 and EMRA board approved the extension to 840MW on May 31st, 2012. 5 An EIA report was prepared and submitted to the MoEU on June 15, 2012 for the 840 MW CCPP. The EIA report has been accepted as the final report by the review committee and “EIA Affirmative” decision was issued by the MOEU in 19.03.2013. The Construction of the CCGT will be completed in three years and the operation period of the project will be 49 years. The construction of the CCGT has been initiated in early 2014 and estimated COD will be in August 2016. 2.1.2 Overhead Transmission Line: A 58 km energy transmission line will be built as part of the Project. An “Electric Power Generation License” from the Energy Market Regulatory Authority (EMRA) has been secured for the proposed project for 49 years. The Turkish Electricity Transmission Corporation (TEIAS) has also approved the connection to the national grid. Detailed design of the NGPL has been approved by TEIAS in 12.05.2014. The EIA for the overhead line has been finalized, approved by the Ministry of Environment. Preparations of Expropriation files have been completed. Contract signed with the Contractor Company in 07.03.2014. Overall OHL Project was completed by early May 2015 2.1.3 NGPL: An affirmative decision of Petroleum Pipeline Corporation (BOTAŞ) has been obtained for a 12.6 km pipeline connection to Samsun - Ankara Natural Gas Pipeline. Land acquisition and construction activities initiated for the NGPL and construction is planned to be completed by 25.07.2015. 2.2 Project setting Initially the CCGT project was designed with a capacity of 420 MWe. Then the project design was revised and the capacity of the Project was increased to 840 MWe. Details of the CCGT Project are presented below. Installed capacity : PP Type : Unit configurations: 209FB-MS Guaranteed efficiency : Guaranteed Output: Annual production amount : Estimated construction period Estimated COD : Fuel type : Transmission over-headlines: 864MWm / 840MWe Combined Cycle Gas Turbine PP Multi-Shaft configuration with 2 gas turbines and 1 steam turbine Gas Turbines: (2x288) MWm / (2x280) MWe (PG9371FB.03) Steam Turbine: (1x288) MWm / (1x280) Mwe (D-11) %58,21 810 MW 6,3 TWh 32 months August 2016 Natural gas only 1272 MCM 380 kV 58 km OHL to 6 Natural gas pipelines: Site Conditions: Gölbaşı/Ankara Hot-tap connection to 48’’ SamsunAnkara Natural Gas pipeline In PP : 12,6 km 16’’ X52 pipeline 15 °C, 0,9231 bar, %60 RH 2.3 Project Location: The project is located in Hacılar Town of Kırıkkale Province which is situated in the central part of Turkey. The project site is approximately 3.2 km away from the center of Hacılar Town which is the closest settlement. The project area is located in an industrial zone and the land is owned by GAMA. A fuel oil-fired 153 MW Barmek-GAMA Power Plant, which has been dismantled, was located to the southwest of the project site. The Tüpraş Orta Anadolu Refinery is located approximately 500 m to the southeast of the project site. Panoramic view of the project site can be seen in Figure 2-2 and satellite images of the project site can be seen in Figure 2-1, Figure 2-3 and Figure 2-4 below. Figure 2.1: Location Map of the Project Site 7 Figure 2.2: Panoramic View of the Project Site Figure 2.3: Satellite Image of the Project Site 8 Figure 2.4 View of the CCGT Construction 3. REGULATORY REQUIREMENTS Stakeholder consultations and information disclosure undertaken by İc Anadolu Energy will comply with the requirements of the legislation of Turkey and best international practice, as described in the requirements of the European Bank for Reconstruction and Development (EBRD) and Performance Requirements engagement is an essential requirement of PR 10: Information Disclosure and Stakeholder Engagement. Information on the EBRD’s Environmental and Social Policy (May 2014) can be found on: http://www.ebrd.com/news/publications/policies/environmental-and-social-policy-esp.html (English) http://www.ebrd.com/news/publications/policies/environmental-and-social-policy-esp.html (Turkish) 3.1 National Requirements 3.1.1 The Turkish Environment Law (2872) The Environment Law (law no: 2872) includes the general guidelines for the protection of the environment and people. In particular, Article 10 of the Law states that investors who may create adverse environmental impacts as a result of their planned activities must prepare a comprehensive Environmental Impact Assessment (EIA) Report. This report must take into consideration all of the possible impacts on the environment and 9 must also identify the measures that should be taken in order to prevent or mitigate the potential impacts. 3.1.2 The Turkish EIA Regulation The types of projects for which an EIA report is required, the specific topics that should be covered for different cases, and the authorities to approve the reports are described in the "EIA Regulation" (revised on July 17, 2008) issued by the Turkish Ministry of Environment and Urbanization (MEU). The EIA Regulation requires that a public participation meeting be held for the Project. As stated in the regulation, the main purpose of this meeting is (i) to inform the public (in particular the local residents) about the project, and (ii) to receive the comments and recommendations of the public regarding the proposed investment project. The public participation meeting must be organized in the area of the proposed project site, and the place of the meeting must be accessible by all interested parties. The place and the date of the meeting must be approved by the Governor of the Province and then announced (by the project owner) in one local and one national newspaper at least ten days prior to the meeting. Similar announcements must also be posted in near towns and villages by the staff of the Governor’s Office. The comments and recommendations of the public raised in the public participation meeting should be recorded carefully by the local representatives of the Turkish MEU. These written concerns and recommendations are reviewed during the EIA process. Once the EIA Report is prepared, public disclosure period of 10 days is started and announced by the posts at Governor’s Office and via website of the Turkish MEU. The EIA of the Ic Anadolu CCGT Project, which was prepared in in line with the Turkish EIA Regulation is completed in 15.06.2012 and the “EIA Positive Certificate” was issued by the Turkish MEU in19.03.2013. 3.2 EBRD Requirements for Stakeholder Engagement and Public Consultation It is assumed that one of the financiers with significant input to the Project financing will be European Bank of Reconstruction and Development (EBRD). EBRD is committed to promoting environmentally sound and sustainable development. As such, taking into consideration a possible EBRD participation in the Project financing scheme, the Project will be governed by the EBRD Environmental and Social Policy (May 2014) and the subsequent Performance Requirements (PR) during the Project development and implementation. The principles, requirements, methodological and procedural aspects of stakeholder engagement for EBRD Category A and B projects are described in detail in PR10 “Information Disclosure and Stakeholder Engagement”. PR10 outlines a systematic approach to stakeholder engagement that will help clients build and maintain over time a constructive relationship with their stakeholders, in particular the locally affected communities. 10 Stakeholder engagement is a constant process which should involve: (i) the public disclosure of appropriate information to allow stakeholders in meaningful consultation, and (ii) probably significantly affected parties to be engaged in meaningful consultation, and (iii) the people who can make comments or complaints can do so through an ongoing process that requires a stated procedure or policy. The process of stakeholder engagement should begin at the earliest stage of project planning and continue throughout the life of the project. It is an integral part of the assessment, management and monitoring of environmental and social impacts and issues of the project. The consultation process during the ESIA has to ensure free, previous and informed consultation of affected groups and facilitate their informed participation. On a practical level, the sponsor has to ensure that: • All stakeholders have access to project information; • The information provided can be understood; • The locations for consultation are accessible to all who want to attend; • Measures are put in place which ensure that vulnerable or minority groups are consulted (inclusiveness in representation of views, including ages, women and men, vulnerable and/or minority groups); • Clear mechanisms established for responding to people’s concerns, suggestions and grievances; • Where appropriate and feasible, feedback is incorporated into project or program design, and reported back to stakeholders. Ic Anadolu Energy’s stakeholder engagement activities will be carried out bearing in mind the spirit and principles of the UNECE Convention on Access to Information, Public Participation in Decision-Making and Access to Justice in Environmental Matters throughout the lifetime of the project in line with the EBRD performance requirements. 4. STAKEHOLDER IDENTIFICATION 4.1 Identification of main stakeholders Stakeholder identification and analysis are some of the most critical first steps of a project. Within the context of the specific management issues to be addressed, stakeholder identification and analysis provide a basic understanding of the social and institutional context in which the planning process will take place. This section of the document identifies interested parties i.e. stakeholders and others affected at a local, district, regional, national and international level. Stakeholders could also be individuals and organizations that may be directly or indirectly affected by the project either in a positive or negative way, who wish to express their views. Stakeholders have been identified by Ic Anadolu Energy within the following groups: • International Stakeholders 11 • Government (national and regional level) • Internal Stakeholders Employees) • Local community representatives (i.e. Mayor) • Project affected people; landowners • Public groups - nearby hospital, local schools, institutions of national heritage. • NGOs • Institutions (universities, think tanks, etc.) • Media • Client • Services and suppliers • The construction sector • Lenders List of key stakeholders identified and type of specific issues discussed with them throughout the Project design, EIA and early construction phases are presented in Table 1 below. Table 1: Stakeholders and Other Key Affected Parties Stakeholder Group Key Stakeholders EMRA Market Authority) Summary of Specific Interests (Electricity Eligible Consumer Agreement, Licensing Application Regulatory Ministry of Labour and Social Security Ministry of Environment and Urbanization Government Work Permit and Residence Permit for Foreign Personnel,n a Notification of work place. EIA Report review and approval, Temporary Activity Permit, review and approval of EIA and Environmental Permit, MENR (Ministry of Emergency Diesel Group Permit, Pre-Approval of Energy and Natural project documents, Design Approval, Provisional Resources) Acceptance, Final Acceptance Process Administration of Social SSA Notification , local employment issues Security Organisation Turkish General Staff Military Approval for project locations and security measures General Directorate of Transportation related issues; Approval of Permit for Highways Long Vehicles and/or Heavy Loads Ministry of Health Protection of employee and public safety; establishment of health and protection zones around the power plant, NGPL and energy transmission lines. 12 Governorship of Kirikkale, Provincial Directorate of Environmental and Urbanization Provincial Directorate (Science, industry and Technology Regional Directorate in Governorship) Temporary Waste Storage issues and provision of Permit for Hazardous Waste, Emission Permit, Waste water Discharge Permit Hacılar Municipality Domestic Solid Waste Undertaking, Water Usage Undertaking, Shelter Permit, possible joint project for public benefit, local employment and procurement issues, building use permit, fuel storage permit, temporary waste storage permit, trial operation permit, operation permit, registration to water works, wastewater connection permit Industry Registry Document Jobs and other economic benefits, Social/community investment opportunities/initiatives Municipality Fire Notification Of Establishment And Usage Of Fire Directorate Fighting Equipment Special Provincial Determination of Health Protection Strip Administration BOTAŞ TEİAŞ Provincial Directorate Crossing of Gas Supply Lines, Approval of Natural Gas Pipeline Route and Gas Connection Permit, Connection to High Pressure National Grid, Expropriation Procedure regarding Natural Gas Pipelines System Usage Agreement, System Connection Agreement, Expropriation Procedure regarding Energy Transmission Lines (located outside the Project Site), Approval of Overhead Energy Transmission Line Route, Overhead Energy Transmission Line Engineering Design Approval Cadastral Approval of Cadastral Maps Tax Office Local Gendarme Employees Internal Stakeholders Land Owners Tax requirements and registration to the Tax Office Security measures to be implemented during construction and operation phase of the CCGT Code of conduct, Trainings, health and safety issues, migrant workers etc. and Business opportunities HSES and technical requirements of the project Contractors subcontractors (MOTTS McDonalds,4N Consultancy, ENVY, AECON, GELİŞİM OSGB etc) Land owners on the Environmental and social impacts of the project and NGPL and Overhead mitigation measures during construction and operation, 13 Transmission Lines Consultation with landowners on permanent land acquisition through BOTAS and TEIAS Additional land owners Rental Agreements for usage of for temporary land take construction contractors by contractors (for offices, storage area etc) Kırgaz Kırşehir Dağıtım A.Ş. lands by the Kırıkkale Gas Supply Agreement and operation of RMS-A Station Doğalgaz Pazarlama TÜPRAŞ Potential impacts on their operations Cumulative impacts of both facilities in the region Cooperation opportunities in emergency cases All vendors Kirikkale University Universities Printed Press Media Visual Press National International Banks Lenders Trade opportunities Feedback on environmental and social impacts and mitigation measures, project benefits etc. News related with İç Anadoolu and CCPP Project, public interest News related with İç Anadoolu and CCPP Project, public interest and Project Finance 5. IC ANADOLU ENERGY’S STAKEHOLDER RELATIONS The Company has undertaken engagement activities including consultation with certain Stakeholders during the early stages of development of the project which will continue throughout the project lifetime. The Company use different consultation approaches and methods for different stages of the project activities and stakeholder groups. The main communication methods and mechanisms that are used to consult with external stakeholders are: • Face to face and group meetings with key stakeholders • Project website (http://www.icanadolu.gama.com.tr/index.php) information/updates about the Project • Public meeting to disclose the ESIA report and progress on management of mitigation measures during construction • Disclosure of ESIA, NTS and community leaflets both in English and Turkish • Media, Newsletters etc. for providing 14 The Company has developed separate communication tools and mechanisms for internal stakeholders (employees, contractor workers, subcontractors etc.) such as; • weekly, monthly meetings, tool box, • internal announcements, • hand-outs, bulletin board, • trainings, • code of conduct, and • grievance procedure etc. 5.1 Previous Stakeholder Engagement Activities Gama Energy has been operating in the region for more than 10 years and has already established strong relationships both with communities, local authorities and with the neighbouring industries due to their previous operations in Kirikkale. In addition, the Company has undertaken various field studies, detailed surveys and conducted comprehensive consultation meetings during the design, land acquisition and early construction of the CCGT. Some of these consultation meetings are summarised below. 5.2 Consultation Meetings during Scoping Phase: The projects that are listed in Annex I of the EIA Regulation are directly subject to preparing an EIA Report. As the first requirement, an Environmental Impact Assessment Application File was prepared and submitted to the Ministry of Environment and Urbanization. The MoEU reviewed the EIA Application File and established a committee to review and evaluate the EIA report. Before the first meeting of the committee, the Company conducted a public participation meeting at the proposed project location to inform the stakeholders about the project and receive feedback on their major concerns and expectations with regards to the planned project. The Company has conducted separate consultation meetings with the stakeholders for both phases; first for the initial project (with 420 MWe) and then for the capacity increase project (840 MWe). Details of these public consultation meetings presented below (Section 5.1.2). The list of review and evaluation committee for both phases is presented in the Table 2 below. The committee members were provided with the Environmental Impact Assessment Application File, they reviewed the potential environmental and social impacts of the proposed Project and provided their official opinions in the meeting conducted in April 29, 2010 at MoEU and in January 25, 2012. Table 2: List of Participants in the EIA Review and Evaluation Committee Ministry of Energy and Natural Resources General Directorate of Electricity Generation Corporation (EÜAŞ) Petroleum Pipeline Corporation (BOTAŞ) General Directorate of Mineral Research & Exploration (MTA) 15 Ministry of Health Basic Health Services General Directorate General Directorate of Forestry State Hydraulic Works General Directorate Meteorological Service General Directorate Environmental Management General Directorate Air Management General Directorate Water Soil Management Directorate Waste Management Directorate General Directorate of Nature Conservation and National Parks Kırıkkale Governorate Provincial Environment and Urbanization Directorate Provincial Agricultural Directorate Secretary General of Provincial Special Administration Provincial Health Directorate Kırıkkale Municipality Planning and Strategical Environmental Assessment Directorate Environmental Inventory Directorate 5.2.1 Public Hearing and Public Disclosure People living in Hacılar town which is the closest residential area to the project site are expected to be potentially affected by İç Anadolu CCGT. In line with Article 9 of the Environmental Impact Assessment Regulation, public consultation meetings were organized in both phases of the project in order to inform people about the project activities, potential impacts during construction and operation and obtain their opinions, concerns and suggestions prior to finalisation of the EIA. Prior to the meeting, the EIA Application Files were posted on the internet site of the MoEU Environmental Impact Assessment Directorate, the Kırıkkale Governorship announcement board for public review. Meeting dates, times and venues were also disclosed as April 24, 2010 and January 23, 2012; 14:00, Kırıkkale University Hacılar Hüseyin Aytemiz Vocational School by the Kırıkkale Governorate Provincial Environment and Urbanization Directorate. In addition, public announcements, including meeting dates, times and venues were published on the national and local newspapers (İl Gazetesi and Akşam Gazetesi in 12.01.2012) before the meetings. Please see the advertisements below. 16 Figure 5.1: Advertisements for Public Participation Meeting İl Newspaper 12.01.2012 Akşam Newspaper 12.01.2012 In order to ensure active participation of local stakeholders in the consultation meeting, a bus on which an announcement was attached, was organized to transport people to the meeting place from the Hacilar town center. Community pamphlets were distributed to the stakeholders in order to provide information on the proposed project, its potential impacts and proposed mitigation measures in local language prior to the public consultation meetings. During the public disclosure and consultation meetings, a detailed presentation including information on detailed project activities, environmental and social impacts of the project and mitigation measures was provided by the Company and its environmental and social experts. Then opinions of stakeholders were received and their questions were answered. List of people participating to the meeting is provided in Annex 1. Photos from the meetings are provided in Figures 5-1, 5-2, 5-3, 5-4 below. 17 Figure 5-1 Public Participation Meeting 1 View 1 Figure 5-2 Public Participation Meeting 1 View 2 18 Figure 5-3 Public Participation Meeting 1 View 3 Figure 5-4 Public Participation Meeting 2 View 1 During these public consultation meetings, local participants asked questions generally on employment opportunities during construction and operation of the CCGT and environmental impacts of the project. The Mayor of Hacilar raised his expectation with regards to prioritisation of local people living in Hacilar town for recruitment during construction and operation of the CCGT. The Company representatives responded that stating that qualified work force is needed for the project. However, they also committed that work force in the Hacılar Town will be prioritized in case of a need for semi-skilled and unskilled work force by the contractors. Other issues discussed during this meeting were as follows: 19 • • • Impacts of the project on community health and safety, Assurance role and monitoring mechanisms of the Company on Contractors with regards to implementation of health, safety, environment and social impact mitigation measures Monitoring frequency The Company representatives stated that, in addition to the Company’s internal monitoring and auditing mechanisms, the project will also be monitored in the periods determined by the MoEU by the an independent firm in accordance with the monitoring parameters stated in the EIA report and the project will also be monitored by the Provincial Environment and Urbanization Directorate. 5.2.2 Evaluation and Assessment Committee Meeting during EIA Process The EIA was prepared in accordance with the requirements of the MoEU and submitted to the MoEU for their review and approval. For the first phase of the project, the EIA was distributed to the committee members for their review and an evaluation meeting was held on September 02, 2010. As a result of the evaluation meeting by the MoEU and the evaluation committee, the evaluation process was finalized, the EIA report was found to be appropriate by all of the committee members and the project owner was requested to submit the final EIA report by incorporating the necessary additional information requested during the meeting. After the approval of the evaluation and assessment committee, the final EIA was made available for public review for 10 days in the MoEU web page and the Kırıkkale Governorate announcement board. No feedback or objections were received during this period from the stakeholders. The final report was reproduced for committee members and submitted to the MoEU. Finally, the MoEU issued the final opinion as “Affirmative Opinion on Environmental Impact Assessment’’. For the capacity increase project, similarly the EIA was distributed to the committee members for their review and an evaluation meeting was held on January 25, 2012. As a result of the evaluation meeting by the MoEU and the evaluation committee, the evaluation process was completed, the report was found to be appropriate by all of the committee members and the project owner was requested to submit the final report by incorporating the necessary additional information. The process for obtaining “Affirmative Opinion on Environmental Impact Assessment’’ is finalised for the capacity increase project. 5.2.3 Stakeholder Engagement during Construction Ic Anadolu Energy has continued its stakeholder engagement activities during construction of the CCGT. There have been several meetings held both with local authorities, landowners, general community members, state authorities and local companies prior and during the pre-construction phase. Some of these meetings are 20 summarised below: • • • • • • • Meetings with various state institutions both at national and regional level to discuss environmental, social, health and safety impacts and permitting requirements for the project. Meetings held with neighbouring industries such as TUPRAS refinery regarding the potential cumulative impacts of the project and possible cooperation opportunities between two major plants during emergency cases. Face to face consultation meetings conducted with the land owners on the route of the overhead line and on the NGPL route to inform them about the land acquisition process, landowners’ rights under the Turkish expropriation law and nature and timing of planned construction activities, potential impacts of project activities and mitigation measures through İç Anadolu’s contractor. The Company representatives were also engaged in these meetings to observe and monitor the implementation by its contractors. There have been various meetings held with the Municipality of Hacilar town and other local authorities in the region. In these meetings, potential impacts of the plant as well as potential job opportunities for local people and local companies have been discussed. In addition to local employment and procurement opportunities, expectations on social investment projects were also discussed in detail. As a result of these consultation meetings with the Hacilar Municipality management, the Company agreed to contribute to the improvement of the local infrastructure in Hacılar town such as increasing the capacity of the sewage system in the town, building a new water intake line and reservoirs which will jointly be used both by the CCPP and the local people. Various meetings held with BOTAŞ (state owned gas Pipeline Company) to coordinate the design, route selection, land acquisition and construction issues for the proposed NGPL route and the RMS-A station. Various coordination meetings conducted with TEİAŞ and still ongoing for the overhead transmission line route and related construction activities. Face to face meetings with local people who seek for employment opportunities at the CCGT Project. The Company will continue to engage the stakeholders throughout the construction phase and will continue to ensure that it’s EPC Contractor and its subcontractors also comply with the requirements of this Stakeholder Engagement Plan in line with the national and international requirements. The implementation of mitigation measures by the EPC Contractor and its sub-contractors will be closely monitored, audited by the Company during construction. İç Anadolu Energy will ensure that: The community members have been and will be informed prior to the commencement of any project activity. Consent of landowners/users will be obtained prior to land entry and exit protocols will be signed by the Contractor with the landowners/users around the power plant, along the 21 routes of NGPL and overhead transmission line to ensure that landowners/users’ consent is gained prior to land exit and no grievances are left behind after construction of the Power plant and its associated facilities. The Company will assign an experienced social coordinator who will work closely with the HSE, land acquisition teams and construction contractors to ensure that the requirements of the stakeholder engagement plan is met throughout the project lifetime. The complaints raised by the stakeholders are and will be managed in line with the grievance management procedure of the Company. During construction of the CCGT, grievances in relation to construction activities will be managed by the EPC contractor which will be closely monitored by the Company. Residents of the Hacilar town, local authorities and other stakeholders were already informed about the contact details of the Company and EPC Contractor before the commencement of construction through local consultation meetings and announcements in public places. However, the Company will refresh communities with regards to the grievance mechanism and contact details of the company on regular basis through posters during construction and operation phases. The Company will also ensure that the stakeholder engagement activities, feedback received from various stakeholders, complaints and expectations of communities are registered and tracked on a systematic basis. Community Consultation Committee If considered appropriate with the local community, a Consultation Committee will be set up in cooperation with the local host community in Hacılar, Kırıkkale. This will include a number of key community representatives, may include the Municipality Head, informal herding community representatives, representative of chambers of commerce and industry, a representative from the regional authority and from the local school. Local business people and other groups such as young persons and landowners will also be invited to participate in these meetings. The group will coordinate on-going discussions on evolving issues, be consulted on the planned stakeholder engagement activities and provide a mechanism to feedback to the project team on the requirements and concerns of the community. 5.2.4 Consultation during Operation The Company will continue its stakeholder engagement activities during operation of CCGT in order to maintain its good relationships with the neighbouring communities but also to manage operational risks in an effective way. Types of the stakeholder engagement activities are summarised below however a SEP will be updated for the operation phase and will continuously be revised based on needs of the Company and changes in the region in future. 22 • The communities in the vicinity of the project units will be informed on the health and safety risks and potential impacts of the operation of CCGT and its associated facilities such as the NGPL and overhead transmission line. • The Company will conduct regular awareness raising campaigns and basic trainings in all project affected settlements to ensure that communities and local authorities understand the land use restrictions, health and safety zone constraints as well as other operational impacts of CCGT, NGPL and transmission lines. • The compliance of the landowners with the land use restrictions will be maintained through close monitoring of the power plant by the Company, NGPL by BOTAS and electricity transmission line by TEIAS. The Company will work closely with BOTAS and TEIAS to establish and maintain an effective dialogue between these institutions and the communities during operations phase. • The Company will also inform local communities on future employment opportunities, skills required, training and support which will be provided during operations phase in an open and transparent way. Every individual in Hacılar town will be given equal opportunity to apply for jobs during the operations. • In addition, the Company will coordinate with the Hacılar Municipality, Governorship of Kirikkale, local state security officers and neighbouring industries such as TUPRAS to ensure that health, safety, environment and security risks of the CCGT is managed effectively during the operations phase. All stakeholder engagement activities will be recorded and tracked by the Company in line with the SEP. In addition the Company will maintain its complaint management mechanism as well as its incident and accident reporting mechanism during the operation period. 6. MONITORING, REPORTING AND FEEDBACK MECHANISMS The Company will register and report the feedback they receive from communities, local authorities, landowners, other companies, NGOs, media, academic institutions and other interest groups on a systematic basis through an effective consultation and complaint mechanism which will be developed and used by the Company and its contractors throughout the project lifetime. EPC Contractor is responsible for reporting of its social KPIs including stakeholder engagement activities, status of complaints, temporary land take and compensation etc. on monthly basis to the Company. Feedback and complaints received through consultation meetings, websites, telephones etc. and actions undertaken both by the EPC Contractor and by the Company will be maintained in the master tracker by the Company. On annual basis, the Company will produce a public report on their social and environmental performance, including a non-technical summary of the Environmental 23 and Social Action Plan (ESAP) and progress made with the implementation of the ESAP, against agreed indicators and targets. The Company will conduct regular internal monitoring activities and audits on environmental and social performance of the EPC Contractor and its subcontractors. The Company will ensure compliance with external monitoring requirements such as regulatory monitoring on environmental performance, H&S audits and employee standards reviews by third parties as well as lenders audits during construction and operation of the CCGT Project. 7. GRIEVANCE MECHANISM The objective of a grievance procedure is to ensure that all comments and complaints from any project stakeholder, including local, regional authorities, residents of nearby residential areas, Ic Anadolu Energy employees, EPC Contractor and subcontractors’ staff and other interested parties are considered and addressed in an appropriate and timely manner. All grievances will be acknowledged and responded to within a reasonable timeframe. The Company will implement a formalised approach to the management of responses to enquires and grievances in relation to the Project. This is considered to be essential to understand, respond and effective resolve issues of stakeholder concern. The grievance mechanism will be made public through the on-going consultation meetings, Company website, posters and community leaflets which will be distributed in all project affected settlements during construction phase and will be maintained during the operation. The grievance mechanism will also be available for the project labour, including non-employees engaged though sub-contractors. The grievance mechanism is presented in Figure 7.1 below. The grievance form that will be used is also presented at Appendix 2. Grievances will be managed in line with the procedure summarised below: • All stakeholders are welcomed to report any concerns, grievances or other comments to use in writing, by email, by telephone, in person at the Project offices or during public meetings. • The Company will take full details of these concerns expressed and ensure that the Company’s designated point of contact is made fully aware of the communication so that a formal assessment will commence. • The Company will record the date and contact information on the standard grievance form and place a copy in the project grievance register. Individuals who submit their comments or grievances have the right to request that their name be kept confidential. • Alternatively, the Company or its contractors can provide the complaint form which can also be used to report a concern by the stakeholders. 24 • Completion of this form will ensure the Company have all information necessary to effectively conduct an investigation. This form can be completed anonymously if necessary. • The Company will ensure one of these forms is completed for all grievances related to the project and these forms will be placed on the project grievance register. • Complainants are welcome to propose to the Company what they would like to happen in response to the issue • The Company will undertake an investigation to assess what corrective and preventive action, or further investigation, is necessary as part of the investigation • The Company will ensure that all grievances will be: o Acknowledged within 7 days; and o Responded to no later than 30 days. • The Company will place details of the completed corrective and preventive actions within the Grievance Register. If a longer term programme is required to provide an adequate solution then this programme will be detailed on the register against the specific grievance. • Overall, grievances will be registered and will include all grievances, whether received in writing or verbally. The complainants will receive an acknowledgement of the receipt of the complaint within a reasonable timeframe explained above. Complaint close out form will be signed after the successful closure of the grievance. Important Note: The grievance mechanism does not preclude the right for stakeholders to process grievances though other judicial means. 25 Figure 7.1: Flowchart for Processing Grievances Grievance received (in verbal or written format) Record the date in the Grievance Register Acknowledge all complaints within 7 days. YES NO Immediate action enough to satisfy complaint Record the date in the Register Identify any long-term corrective action required Inform complainant of the proposed corrective action or clarify why action is not required within 30 days Inform complainant of corrective action Record the date. Close the case. Implement the corrective action and carry out the follow-up of the corrective action 26 8. COMPANY CONTACT INFORMATION Communication records will be maintained by the E&S Department at İç Anadolu, specifically through the E&S Manager. Key information will be clearly communicated to stakeholders and also the key incoming communications (i.e. general questions, complaints, etc.) will also be maintained including a summary of actions to be taken. As part of this communications procedure, the E&S Manager at İç Anadolu will record and update these ongoing stakeholder engagement activities on an ongoing basis. Company contact information is provided in Table 3 below. Table 3: Company Contact Details Company Name Ic Anadolu Dogalgaz Elektrik Uretim ve Ticaret A.S. Company Contact Mr. Doruk Bilge Tuncer, HSE Manager Postal Address Saglik Mah. Abdi Ipekci Cad. No:45 Hacilar Kasabasi/Kirikkale-Turkey Telephone Number Hot line: +(90) 318 297 43 97 Fax Number Reception: +(90) 318 297 43 98 Email Contact [email protected] Company site www.gama.com.tr Online Inquiry Form http://www.icanadolu.gama.com.tr/sikayet.php 27 APPENDIX 1: List of Participants of Public Consultation Meeting Name and Surname Hacı İbrahim GÜNDOĞDU Gürses DEMİRTAŞ Mevlüt YURDAKUL Ahmet ALTINTAŞ Aytekin GÜNDOĞDU Aydın ALAKUŞ Mehmet ULUSOY Cemil BEKTAŞ Ali KOYUNCU İlhan YAĞIZ Mehmet ALTINTAŞ Zübeyde GÜNDOĞDU Ayşegül GÜNDOĞDU Zeliha GÜNDOĞDU Makbule KOYUNCU Cengiz ÜST İsa KOYUNCU Üzeyir KOYUNCU Nuri TUNCEL Ömer KARAGÖZ Mehmet Akif GÜNDOĞDU Fatih KARAGÖZ Dursun KARAGÖZ Kemal KARAKOÇ Burhan GÜNDOĞDU Şerafettin DURMAZ Turgut ÜNAL Murat ERDOĞAN Muran İNCE Atilla GÜNDOĞAN Osman BAĞCI Yakup GÜNDOĞDU Ümit GÜNDOĞDU Duran YILDIRIM Mehtap GÜNDOĞDU Hasan YILDIRIM Duran GÜNDOĞDU Türkan GÜNDOĞDU Dursun ALAKUŞ Ahmet GÜNDOĞDU Ayşe KARABULUT Mehmet KARABULUT Mevlüt KARABULUT Tevhide KARABULUT Teslime KARABULUT Hakan ERTUĞRUL Tolga GÜNDOĞDU Gürkan KUNTASAL Institution/Title Mayor of Hacilar Town Municipality Officer Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Kırıkkale Provincial Directorate of Environment and Forestry Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Kırıkkale Provincial Directorate of Environment and Forestry/Department Chief Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Village Resident Student Village Resident AECOM 28 Ümit KÖSE Neslihan AYVAZ Hayrettin ACAR GAMA Enerji AECOM EÜAŞ 29 APPENDIX-2 Grievance Form 30