etl upgrade - AircraftIT

Transcription

V3.1 • MARCH/APRIL 2014
ETL UPGRADE
From pioneering
to future proofing
FLEET INTELLIGENCE
Turning Big Data into better performance
MUST IT BE NEW?
Old systems can be modernized
White Papers: IBM & Airbus and aviationexperts Case Study: Thomas Cook Airlines News: The latest developments and achievements
Vendor Flight Log: ETS Aviation Ltd Column: Paul Saunders PLUS: Webinars, Operations Software Directory, Latest Vacancies
TopWings. Scalable networked solutions
to help make the right decisions.
Maximum IT security?
Turnkey EFB solution?
An ultra-secure Electronic Flight Bag solution based on
Thales’ expertise in protected networks
Customised full integration of hardware, software,
communication and third party applications
Greener airlines?
Optimised operations, paperless
cockpit and reduced CO2 emissions
Operational
cost savings?
© Jeppesen Sanderson, Inc
Significant savings on time,
fuel and maintenance
Running an airline successfully demands a very high level of operational efficiency. TopWings® by Thales,
is a brand new Electronic Flight Bag (EFB) solution which integrates hardware and software seamlessly,
streamlines operational efficiency and significantly reduces operational costs. It is a global solution that delivers
the right information to the right people at the right time, transforming the aircraft into a communication node of
the airline’s information system. Thales takes on the overall responsibility of implementing the EFB programme
too – making it hassle-free for airlines and allowing a fast return on their investment. Best in class, TopWings is a customisable,
modular solution that helps key decision makers master complexity and make timely decisions for better outcomes.
To learn more about our Electronic Flight Bag solution, scan the QR code or
email [email protected] or visit thalesgroup.com
Improved flight safety?
Real-time information reducing errors and
enhancing crew awareness
04 LATEST NEWS AND TECHNOLOGY UPDATES
New ideas and applications are the order of the day in aviation IT: so keeping up with the latest developments
can be a challenge. Use www.aircraftit.com/operations and AircraftIT Operations e-journal to follow the latest
news in your sector.
Editor’s comment
14 CASE STUDY: A WELL-MANAGED IMPROVEMENT
Aircraft IT Operations data is everywhere but, like any resource, it is
only as good as our ability to harness it and to apply it as knowledge to
improve the way we work.
Data is not difficult: almost anyone can accumulate a lot of it and most people do so, either as
part of their work or to support a hobby. There are even those who accumulate data for the sake
of it; but that doesn’t really add much value to anything. More relevant to us, airlines and aircraft
operators generate enormous amounts of data. Sometimes it’s as a function of the equipment
they operate; other data derives from marketing and ticketing; it can be related to what they
carry and the fuel they burn and yet more will be generated meeting obligations to lessors and,
not least, regulatory authorities. Yes, accumulating data is not difficult but using it requires thought, a purpose, a plan
and a means to manipulate and organize data into information blocks then present those in a coordinated manner,
which is when data becomes knowledge. Knowledge is very useful.
Data management has always been a part of aircraft operations IT but, with the arrival of ‘big data’ from myriad
sources and with the entry into service of new generation ‘smart… digital’ aircraft that can generate more data in one
flight than legacy aircraft generated in a month, to not manage data as effectively as possible is to miss a trick, to
give a free gift to the opposition.
Data figures large in this issue with an article on the smarter fleet and where an intelligent application of the
information in big data can reap enormous rewards on both sides of the balance sheet; better managed costs and
the means to leverage identifiable opportunities. You’ll also find the case of an airline that has been using electronic
techlogs since they first appeared and is now moving forward to the next level with that technology. And there is a
comparison of the merits of acquiring a wholly new system against the benefits of modernizing one already working.
In the Vendor Flight Log, David Carlisle puts us into the picture on what has made ETS Aviation the respected solution
provider that it is today. And, of course, no Aircraft IT Operations would be complete without a look into the World
according to IT and Paul Saunders: he considers a key aspect of our own data; identity.
Aircraft IT Operations: it’s not what we know it’s how we use it to inform good decisions and better processes.
Ed Haskey
Editor
The views and opinions expressed in this publication are the views of the
authors and do not necessarily reflect the views or policies of their companies
or of the publisher. The publisher does not guarantee the source, originality,
accuracy, completeness or reliability of any statement, information, data, finding,
interpretation, advice, opinion, or view presented.
18 WHITE PAPER: SMARTER FLEET POWERED BY INTELLIGENCE
Nishant Balakrishnan Senior Managing Consultant – Travel &Transportation, IBM Global Business
Services, IBM and Nico Metzger Marketing Manager, Airbus Services and Customer Support, Airbus
The age of cheap oil is over so airlines and aircraft operators must look to manage fuel costs. Big data holds a
lot of the keys but you’ll need to know how to use it.
21 COLUMN: THE WORLD ACCORDING TO IT & ME!
Predictions for 2014 - Identity as a Mega Trend – Paul Saunders
As our data footprint grows, so ownership of our identity is shared across increasing systems. Of course this can
help us, but what if it falls into the wrong hands?
22 UPCOMING WEBINARS: YOUR CHANCE TO ATTEND CONVENIENT AND FREE LIVE
OPERATIONS SOFTWARE DEMONSTRATION WEBINARS.
Previews of live software demonstration Webinars from ACFT PERFO on 20th March 2014 and Ultramain
Systems on 27th March 2014.
25 VENDOR FLIGHT LOG: ETS AVIATIONS LTD.
D avid Carlisle offers us insight into ETS Aviation, what they do, what they believe and how their good
reputation has been built
In the latest of our Q&A pieces, David Carlisle, CEO, ETS Aviation lets Aircraft IT readers look into the company’s
flight log.
26 PAST WEBINARS: BUILDING A LIBRARY OF AIRCRAFT OPERATIONS IT INTELLIGENCE
View Recordings of Past Operations Software Demonstration Webinars. See full information and view video
recordings of past Operations Software Demonstrations, including: ETS Aviation, Thales and SITA.
28 EVENT PREVIEW: AIRLINE & AEROSPACE MRO AND OPERATIONS IT CONFERENCE
30 WHITE PAPER: APPLICATION MODERNIZATION
CLICK HERE: Send your feedback and
suggestions to AircraftIT OPS
AircraftIT OPS is published bi-monthly and is an affiliate of Aircraft Commerce
and part of the AviationNextGen Ltd group. The entire contents within this
publication © Copyright 2013 AviationNextGen Ltd an independent publication
and not affiliated with any of the IT vendors or suppliers. Content may not be
reproduced without the strict written agreement of the publisher.
Stuart Deathridge, Manager, Engineering Projects, Thomas Cook Airlines
Parts of Thomas Cook Airlines were pioneering an electronic techlog (ETL) as early as 2005. Now they have
moved to the next level of technology and capability.
CLICK HERE: Subscribe for free
AircraftIT Operations
Publisher/Editor:
E-mail:
Telephone:
Website:
Copy Editor/Contributor:
Magazine Production:
E-mail:
Ed Haskey
[email protected]
+44 1273 454 235
www.aircraftIT.com
John Hancock
Dean Cook
[email protected]
Marc Borkowsky, Business Analyst and Benjamin Walther, joint CEO, aviationexperts
When IT needs change, the instinctive response is to consider a new system but if the old system does what is
required, it might simply need to be modernized.
32 UPLOAD TENDER
Whatever software solution you are looking for, this Tender upload feature will allow you to reach out to all the
major Vendors at once.
33 YOUR NEXT CAREER STEP
Find out about current and future vacancies for people like you in the sector where your experience and skills
are valued.
34 OPERATIONS SOFTWARE DIRECTORY
A detailed look at the world’s leading Operations IT systems
4 | NEWS | AIRCRAFT IT MRO | MARCH/APRIL 2014
New software solution providers
join Aircraft IT vendor group
NOBODY knows better the world of aircraft operations IT
than the vendors who design and implement solutions to
keep the business running; or should that be flying? With
their customers they consider the challenges of operating
one of the most complex and yet vital services: making a
profit, meeting emission standards, carrying more weight
for less fuel burn over a longer distance, complying with
the dictates of numerous national and regional regulatory
bodies, delivering ever better customer experience, putting
pilots at the heart of the IT infrastructure that is a modern
airline or aircraft operator… the list is long. And, on the
other side of the sheet, they identify opportunities to
leverage the growing capability of IT, developing solutions
that don’t only improve current processes but also
deliver new processes to improve profitability, safety and
customer experience.
The knowledge base represented in the vendor
community is enormous. At Aircraft IT Operations, we distil
that critical information into manageable and focused
articles so that readers can tap into the vendor resource
subject by subject. A key part of this is our vendor group
and so it is always a particular pleasure to welcome
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
new members to this group and to the wider Aircraft IT
professional community. This issue sees two new vendors
join our group, IFS and CGX AERO.
IFS – International Flight
Support is an innovative
and experienced supplier
of iPad OS and Windows
XP/7/8 based EFB Platform solutions aimed exclusively at
the aviation industry. The company was founded in 2001
and has a full decade of operational experience providing
in-cockpit calculation solutions to airlines, business aircraft
operators and military users. The PFB™ Paperless flight Bag
software solution defines a new standard for high quality
modular EFB architecture. It was built to achieve complete
data integration to any back-end software systems
used by the operator while offering a unique degree
of customization options that reflects each operator’s
preferences.
CGX AERO develops, integrates,
distributes, implements and helps to
operate high added value aeronautical
information systems optimized to
Civil and Military Aviation around the world. Key areas
include: Flight Efficiency and EFB Implementation,
PBN (Performance Based Navigation) implementation
(ops approval), RAIM prediction, and instrument flight
procedures design (including RNP AR – Required
Navigation Performance - Authorization Required).
CGX AERO is also very glad to have successfully started
ODYSSEE, a decision aid system for operations managers.
ODYSSEE adapts Business Intelligence principles for
operations managers (Operational Intelligence), and
provides dynamic dashboards and KPIs to identify new
savings opportunities and save fuel.
Welcoming the new vendors to the Aircraft IT
Operations panel, publisher and editor Ed Haskey
said; “The vendors on our panel bring their experience
and technical skills to share with readers in the articles
they write. It is this direct link to real experience and live
cases that gives Aircraft IT Operations the authority and
relevance that our readers appreciate. They know that our
publication speaks from their world about the challenges
they face and opportunities of which they could avail
themselves.”
DAC International
names Julie Westcott
Director of Programs
& Products
IN early February 2014, DAC
International, a Greenwich
AeroGroup company,
announced the promotion of
Julie Westcott. Ms. Westcott
previously held the title of
Program & Products Sales
Manager and has been
promoted to Director of
Programs & Products.
“Julie has a track record
of delivering results and delivering superior service to
vendors, customers and colleagues,” said General Manager
of DAC International Francisco Hernandez. “We are
fortunate to have her as part of our team.”
In her new role, Ms. Westcott will be responsible to
ensure DACs interface with the Original Equipment
Manufacturers (OEM) as well as to support sales team
issues. She is also accountable for quality and compliance
for the organization. She has been with DAC since 1986.
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | NEWS | 5
AviIT consolidate an established
customer and expands the team
• Normal
• Multiply
• Soft Light
S
SATELLITE
SECONDARY
S FORMS:
ED IN VARIOU
:
CAN BE US
options are
Transparency
SECONDARY
LLITES:
exciting features in store for PPS clients. Some of which
will revolutionize the perception of flight planning.
From founding in 1989, Air Support has been a pioneer
in several areas within flight support. The core product
PPS, Preflight Planning System, is one of the world’s
leading flight planning systems, and PPS’s market share
has grown considerably over recent years. Several experts
within the aviation
sector now predict
PPS to become the
most frequently
used flight planning
software in a near
future.
IT’s IN
THE BAG...
PRIMARY SATE
EARLY February 2014 was a time for celebration
at Air Support. CEO Per Jensen founded the
company in 1989, and 25 years later Air Support
has become one of the world’s leading providers
of Flight Planning Software. Family, friends, colleagues and
business partners gathered to celebrate Per Jensen and his
achievements throughout the years. As most young men
do, Per Jensen wanted to make a difference
in the world – and his dream came
true. Today Air Support has clients in 64
countries and the demand for PPS, Preflight
Planning System, is increasing rapidly.
All in all, 2014 will be a landmark year
for Air Support. There are many new and
ELLITES:
PRIMARY SAT
AviIT Ltd announced in early
February 2014 that Ian Cooke
has joined its eMan Business
Development Team. Ian brings
many years of technical sales
experience and has most recently
been working with aircraft
operators across the globe to
enhance their passenger cabin
experience. In his new role, Ian will focus on ensuring
that the eMan document management and distribution
solution is presented to the widest possible market.
“We significantly expanded our eMan development
activities over the last 18 months to increase both its
functionality and general market appeal. Enhanced
support for mobile platforms and subscription
management capabilities are just a couple of examples
that have generated considerable interest,” noted
Kevin Clark, Chief Operating Officer of AviIT. “eMan has
already established a committed user base and Ian has
joined us at a time when the solution has never been
more rounded. We offer both enterprise deployment
and a hosted, managed service solution with the latter
accounting for the bulk of recent implementations.”
Ian Cooke, Business Development Manager, is equally
enthusiastic. “eMan is a straightforward proposition.
Delivery of technical documents to users wherever
they are, on a wide range of platforms thereby greatly
simplifying a complex yet critical part of the maintenance
process. It can comfortably co-exist with the existing MRO
systems and can operate on current IT infrastructure or
even be hosted externally by AviIT. It quickly delivers real
benefits, which makes for a very exciting sales proposition.”
LLITES:
LONGSTANDING Bluebox Avionics customer British
Airways and its French subsidiary OpenSkies have chosen
to upgrade their iPad passenger entertainment offer
on participating transatlantic flights. Both airlines opted
in early December 2013 to enhance the IFE experience
for passengers with a new purpose-designed Content
Carousel user interface for their secure iPad solution
Bluebox Ai.
Content Carousel delivers a more engaging and intuitive
navigation experience for users, and greater flexibility for
depth of content and filtering options. It also makes best
use of iOS gestures functionality, recognizing that business
travelers today are savvy tech users who expect smart and
elegant solutions from any device with which they interact.
BA deploys Bluebox iPads aboard A318 aircraft on its
Club World London City service, offering all-seat business
class flights between London and JFK. Similarly, OpenSkies,
the premium airline connecting Paris to New York,
provides each passenger with a Bluebox iPad for IFE.
“The new Content Carousel GUI provided an excellent
opportunity for us to enhance the look and feel of the
iPad deployment”, says Bluebox Project Manager Kevin
Birchmore. “The upgrade went in with ease and we’re
really pleased with how it looks.”
“We were really impressed with the look and feel of
the new Bluebox GUI; it was an easy decision to move
forward with the upgrade. Our passengers will now
benefit from a more intuitive user interface, coupled
with a tailored selection of programs to fit our ‘ParisYorkers’ clients’ expectations as we’ve also just enhanced
our entertainment offer”, adds Karin Drylie, Marketing &
Product Manager at OpenSkies.
S:
SATELLITE
eMan PROVIDER AviIT EXPANDS
BUSINESS DEVELOPMENT TEAM
Y SATE
SECONDAR
BRITISH AIRWAYS AND OPENSKIES GET
IFE UPGRADE ABOARD THE BLUEBOX
CAROUSEL BY AviIT
Build on the past, improve in the present,
prepare for the future – with SITA e-Aircraft
Application Services.
Electronic Flight Bags (EFBs) reduce the paper
burden that can weigh down pilots and cabin
crew alike. Our take on EFBs is e-Aircraft
Application Services: a comprehensive solution
that links up your aircraft fleet with your IT
infrastructure without disrupting day-to-day
operations. Your teams can get more done.
Your costs are lower. And you have a solution
that works with your existing investments and is
ready for the future too.
25th Jubilee at Air Support
Find out more today at www.sita.aero/EFB
“Picture courtesy of Goodrich Corporation”
“Chart © Jeppesen Sanderson, Inc. 2012”
6 | NEWS | AIRCRAFT IT MRO | MARCH/APRIL 2014
discover
new heighTs
Widerøe chooses Aviobook EFB solution
IN September 2013, AvioVision announced that it had signed a long-term EFB agreement with Widerøe, the largest
regional airline in the Nordic countries. Widerøe’s Flyveselskap AS, trading as Widerøe, was founded in 1934 with air
shows, aviation schools, advertisement flights, cartography and other general aviation. Today, Widerøe flies over 2.8
million passengers yearly with 450 take-offs and landings each day. In 2012 the airline was awarded ‘Airline of the year
2012/2013’ by the European Regions Airline Associations (ERA).
“The introduction of an integrated class 2B EFB is a major step forward for Widerøe,” says Helge Anonsen, Widerøe’s
Deputy Director of Flight Operations and EFB administrator. “We expect it to provide reduced workload for our pilots
as well as both safety and financial benefits. Our demanding route structure and operational environment requires a
tailored and robust EFB solution. We are confident that our cooperation with AvioVision will provide us with this”
“We are extremely happy to welcome Widerøe as a customer in our airline segment,” says Kris Van den Bergh,
AvioVision’s CEO. “Widerøe is without a doubt a key European operator, and the fact that they have opted for
AVIOBOOK®, knowing their challenging daily operating environment, in which they successfully run the largest regional
fleet in the Nordic region, makes us very proud.”
Boeing transmits protected Government
signal through military satellite
NEW anti-jamming technology was transmitted on
wideband and commercial satellite platforms in midDecember 2013 when Boeing applied the new technology
to an existing military satellite for the first time, expanding
the military’s potential to access secure communications
more affordably.
In the test, Boeing successfully sent a governmentdeveloped, protected signal through the sixth Wideband
Global SATCOM (WGS-6) satellite. Engineers confirmed that
the signal met all targets for accuracy and strength. The
demonstration follows a successful earlier transmission
of data over the ViaSat-1 commercial satellite in July,
showing that the technology offers an affordable option
for enhancing anti-jam communications using existing
commercial and U.S. government satellites and terminals.
“This technology boosts the ability of warfighters to send
protected information without enemy data interference
by using currently available satellites that do not have
anti-jamming technology of their own,” said Craig Cooning,
vice president and general manager of Boeing Space &
Intelligence Systems. “The two demonstrations show the
technology is flexible and able to be quickly deployed at a
much lower cost than building a new satellite.”
For both tests, the signal was sent using a commercial
modem that ViaSat modified with anti-jamming features.
Boeing plans to continue to develop and test the
technology for compatibility with other terminals and
systems in 2014.
Bangkok Airways boosts its fuel efficiency
program with ETS Aviation
®
AvioBook The user-friendly efB
The AVIOBOOK® is a truly user-friendly Electronic Flight Bag. As well as eliminating
paper from the cockpit, it enhances your established back-office processes. Moreover, supervision is increased and the risk of human error reduced.
www.aviobook.aero
BANGKOK Airways, Asia’s Boutique Airline, has selected Aviation FuelSaver™ to optimize their fuel efficiency program.
The early February announcement meant that the airline joins an increasing number of airlines, both main-line carriers
and regional airlines, investing in the capability to accurately measure their fuel efficiency.
Aviation FuelSaver™ enhances airlines’ fuel efficiency programs by accurately tracking initiatives, identifying savings and
communicating that information across the different stakeholders.
Roengrat Yutisart, Flight Operations Engineer and Fuel Manager, Bangkok Airways said: “ETS Aviation has already
provided us with great support for our fuel saving program both on the detailed review of our operation and the data
capture from our aircraft. Their team of experts has helped review use of Cost Index and made many recommendations
to improve our flight planning procedures. In addition we are capturing more accurate and reliable data from our aircraft
giving us detailed analysis of our operation.”
Bangkok Airways operates a fleet of aircraft on a domestic and international network to famous destinations such as
Koh Samui, Chiang Mai, Phuket, Hong Kong, Singapore, Kuala Lumpur, Mumbai and Maldives. Aviation FuelSaver™ will
enable the airline to identify and monitor fuel saving initiatives as part of their fuel saving program. The tool provides full
analysis of all the fuel saving initiatives plus aids the flight crew in operation via a dedicated pilot interface.
Ian Britchford, Director of Fuel Saving at ETS Aviation, said: “It is great to be selected by Bangkok Airways, an awarded
airline in Asia. It strengthens our presence in the growing Asia region and it again demonstrates Aviation FuelSaver’s™
ability to meet the needs of the regional airlines as well as national carriers. Working with Bangkok Airways demonstrates
our ability to work successfully with any aircraft type and proves that fuel savings are important to all aircraft operators”
IFS celebrates new customers and
German LBA/CAA approvals
LONG RANGE BUSINESS JET OPERATOR
ACM AIR CHARTER CERTIFIES ITS PFB™
PAPERLESS FLIGHT BAG FROM IFS IN
RECORD TIME
IFS (International Flight Support), and ACM AIR CHARTER,
specializing in long range business jet operations
worldwide, obtained, in mid-February 2014, final
operational approval of the PFB™ Paperless Flight Bag for
iPad from the German LBA/CAA.
“ACM AIR CHARTER signed a contract with IFS in early
2013 for a comprehensive PFB™ Paperless Flight Bag
software solution and has obtained final German LBA/
CAA approval in record time, yet the solution is still highly
customized to cope with ACM AIR CHARTER’s demanding
operational requirements. The PFB™ Paperless Flight Bag
is a cornerstone in our operational set-up with a flexibility
which ensures we can meet our long term EFB strategy
goals”, Mr. Thomas Minninger and Dr. Andreas Schirmeisen,
Managing Directors at ACM AIR CHARTER said.
ACM AIR CHARTER has implemented the PFB™ Paperless
Flight Bag software in the iPad version initially as a Class
I-B EFB project. The project includes the advanced PFB™
Back-Office System application which centralizes all data
flows and controls all data import/export from/to backend systems as well as management of each individual
EFB unit in the field.
”The operational advantages and the user friendly yet
flexible architecture provided by the PFB™ Paperless
Flight Bag means that our flight crews save a lot of time
and paper preparing their flight and OCC receives all
relevant data before takeoff and after landing instantly.
Besides the whole company document structure such as
Operating Manuals, MEL`s or other documents related
to the company or the aircraft are stored and managed
easily with full control and are automatically distributed
worldwide. Therefore we can provide revised Operating
Manuals after their release by the authority immediately
to any of our iPad’s; regardless of whether the aircraft
is currently in South America or Europe”, said Mr. Tobias
Arnold, EFB Project Manager and responsible Fleetpilot for
Falcon types.
The PFB™ solution includes Document Management &
Library Module, W & B/eLoadsheet with electronic sign-off,
Electronic Flight Planning module with full CrewBriefing
and eOFP for electronic notes-, fuel & time checks, ATC
Note Taker module, Data presentation module for Take-Off
and Landing Performance outputs, Voyage/Journey log
Pre-flight and Post-flight reporting and the integrated
eReporting module.
“IFS was honored to be selected by ACM AIR CHARTER’s
expert team to provide an EFB software solution for a true
intercontinental operator. But today we are really proud
having the opportunity to work closely with the team of
ACM AIR CHARTER. ACM AIR CHARTER has implemented a
centralized business intelligence tool covering all relevant
flight data registrations and which can interconnect all the
company’s back-end systems into a common workflow yet
it’s a system that invites and allows the user to optimize
the EFB strategy on long term basis”, concluded Jens
Pisarski, COO of IFS.
Transasia Airways selects Thales’s avionics
systems for A320 family fleet
THE early February 2014 Singapore Air Show, saw
TransAsia Airways confirming the selection of Thales’s
avionics package on its 18 new A320 Family aircraft.
TransAsia Airways’ new fleet will be delivered with Thales’s
ACSS T3CAS, a complete surveillance solution integrating
multiple functions into a single system. This agreement has
been made under the Selected Seller Furnished Equipment
(SSFE) alternate choice at Airbus, who have recently named
the T3CAS as the standard surveillance avionics suite on
the A320 Family. The system also provides the platform
for ADS-B functions, which will pave the way for future Air
Traffic Control applications.
TransAsia Airways also selected Thales’s TopFlight Flight
Management System (FMS). This system, developed with
GE Aviation, is the number one choice for Airbus single
aisle and long range jets with over 60% market share
and unique capabilities such as the landing system (FLS)
capability (2).
“TransAsia Airways’ decision to include our avionics
systems onboard their new fleet is further testament to
the strength of our continuing, long-term relationship,
established through our service agreements.” said François
Piolet, Vice President Sales and Marketing, Thales Avionics
Services Worldwide.
“TransAsia Airways is pleased to have Thales onboard
our aircraft as we are confident that Thales’s avionics
equipment will help us fulfill present and future navigation
and surveillance requirements” said Fred Wu, Vice President
of TransAsia Airways.
“Like on the ATR, TransAsia Airways has decided to select
the integrated system proposed by Thales/ACSS (T3CAS)
on its A320 fleet. This system offers an integrated Terrain
Awareness Warning System (TAWS) included in the TCAS
unit box and provides an exclusive performance based
algorithm giving timely alerts to the flight crew as well as
being capable of Low RNP” added Mr Wu.
Performance Guru™ EFB for iPad
Performance Guru, the well renowned performance calculation tool within the aviation
industry is now available on the iPad. Fast and reliable calculations, completely offline.
`
`
`
`
Aircraft Performance
Mass & Balance
Native iOS app
Strong Back Office suite
Flygprestanda AB | [email protected] | (+46) 40 6420010
www.flygp.se
8 | NEWS | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
Microsoft Surface and Windows 8
makes strong progress
Go Paperless with
ULTRAMAIN
®
ULTRAMAIN v9™, featuring Mobile Mechanic™ and Mobile Inventory™,
enables real-time paperless data collection for the full maintenance and
inventory process. Combine ULTRAMAIN v9 with efbTechLogs™, the easyto-use electronic logbook, and the entire maintenance process becomes
paperless. Contact Ultramain Systems today.
AS in many other industries,
commercial airlines are
moving quickly to embrace
a mobile transformation,
evolving the way they work,
giving their pilots, flight
attendants and ground-based
crew the mobile technology
tools they need to simplify
operations without
compromising security, and
ultimately to better serve
their customers. Microsoft’s work with Delta Air Lines is
an example of a commercial airline realizing the promise
of mobility for their employees and customers.
In mid-February 2014, Microsoft was at the Singapore
Airshow, talking with leaders across the commercial
airline industry about how they’ve removed the barriers
to adopting Electronic Flight Bags and going paperless
in the cockpit. Microsoft had gathered a lot of feedback
from Delta pilots confirmed that they love using their
Surface 2 tablets for several reasons: the full HD ClearType
display offers the lowest reflectivity and highest contrast–
even in the widely varying light conditions of an aircraft
cockpit; the 10-hour battery life keeps up with demanding
schedules, helping pilots to get things done while they’re
on the ground and in transit between flights; and with
productivity built-in, it’s easy for pilots to access two
apps at the same time, side by side so they can pull up
navigation information alongside weather data to help
identify safe and comfortable routes of flight.
Airlines are increasingly more nimble and competitive
due to technology investments. According to the 2013 Air
Transport Industry Insights IT Trends Survey, IT budgets are
expected to increase, and tablets will play a big role in this
IT investment. By 2016 the global level of EFB deployments
will extend to 87% of commercial airlines and 71% of
airlines will be deploying tablets to ground crews for
aircraft maintenance.
ANNOUNCING FAA AUTHORIZATION FOR
SURFACE 2 TABLETS FOR COMMERCIAL
AIRLINES’ ELECTRONIC FLIGHT BAG
INITIATIVES
GIVEN the growing interest among airline operators to
adopt mobile technology as a means to simplify day-today business operations, the Surface team at Microsoft
has been working hard to make it easier for these airlines
to modernize. In mid-February 2014 they were happy to
share that Surface 2 tablets have achieved Federal Aviation
Administration (FAA) authorization for Class 1 or 2 EFB
needs for all phases of flight. Through this authorization
process, the MS team completed rigorous environmental
and situational testing of the Surface 2 tablet, streamlining
the approval process when airline operators want to use
Surface 2 tablets as a Class 1 EFB during flight operations.
While airlines are still obligated to define their specific use
requirements with the FAA and request specific device
approval, the completion of these tests for Surface 2
satisfies a lengthy and important part of that authorization
process. So when airlines look to select Surface 2 for
their EFB initiatives, their timeline to deployment can be
significantly decreased. And because this authorization
includes all phases of flight, airlines can confidently
plan for using Surface 2 tablets as the fully equipped
and powerful PCs they are, rather than limit their use to
serving just as simple document readers.
Challenges made easy with
EFB Cloud by T&A SYSTEME
+1 505.828.9000 • [email protected]
ULTRAMAIN, Mobile Mechanic, Mobile Inventory, and
efbTechLogs are trademarks of Ultramain Systems, Inc.
www.ultramain.com
LOGIPAD© is a well-known EFB solution fitting all the needs a large fleet implies. But classical EFB solutions have
normally been customized for airlines. This concerns in particular the IT infrastructure: costs, necessary IT skills and the
expenditure of the infrastructure.
With the new product, EFB Cloud, announced in early February 2014, even small or medium-sized airlines can now gain
from this longstanding experience and expertise in cloud based infrastructures of Logipad. It hosts the entire Logipad
ground IT infrastructure in the private cloud of Logipad’s vendor T&A SYSTEME. EFB Cloud enables synchronization
on EFB devices while connecting to the cloud-based services via internet. Corporate desktop systems can be used for
Logipad administration tasks via VPN connection.
EFB Cloud is more than just another cockpit device – Test it on iPad or Windows 8 device.
Navtech moving forward
NAVTECH PARTNERS WITH NEW PRINTING
VENDOR – PRINT.UK.COM
IN mid-December 2013 Navtech Inc., announced their choice for a new
printing vendor. Slough-based PRINT.UK.COM is recognized as an innovator
in traditional and digital print technologies with a powerful problem solving
attitude. They have been contracted to print and deliver documentation
updates for Navtech Charts customers including maps, flight paths,
navigational charts, and aerodromes. Navtech supports many of its customers
with a paperless cockpit solution, but some are also required to have printed
charts documentation onboard as a back-up to their electronic solution. And,
some customers have not transitioned to the electronic solution. Therefore,
the quality and guaranteed delivery of PRINT.UK.COM’s services is vital for all
Navtech Charts customers.
This partnership will see PRINT.UK.COM significantly increasing its output,
producing volumes of over 50 million documents every year, all of which must
reach the flight decks within a strict time-frame. In order to fulfill the contract
with Navtech, PRINT UK has invested in new software to accommodate data
updates, installed new Xerox printing equipment, and has acquired additional
staff. PRINT UK has also reconfigured their warehouse to create a dedicated
area for Navtech’s output and fulfillment.
“This is a very exciting contract for us at PRINT.UK.COM and we are looking
forward to working with Navtech to deliver this vital function for its customers,”
said Jon Marsh, PRINT.UK.COM Managing Director. “Over the last six months,
we have been preparing for this contract, effectively doubling our capacity
in order to facilitate the volumes this contract requires, and streamlining our
logistics operations. We are confident of our capabilities and are relishing the
opportunity of working with a leading player in the aeronautical industry.”
“We are pleased to enter into this new agreement with Print.UK.com,” said
Robert Kernahan, VP Charts and Navigation Data Production & GM UK for
Navtech. “They are a very reputable firm and the cost savings we will recognize
will continue through to our customers. Our teams have experienced a smooth
transition internally and we expect the same for our customer deliveries, along
with improved output quality.”
POPULARITY OF NAVTECH FLIGHT PLAN ASCENDING
AT the same time, Navtech confirmed continuing success with their Navtech Flight
Plan (NFP) product. Commercial airlines from around the world have committed
to Navtech which confirms the operational return and reliability experienced by
customers and validates Navtech’s reputation for customer service.
“Managing costs, providing operational flexibility, and solving complex
optimization problems are all challenges that our flight planning tool meets head
on,” said Mr. Bill Macey, Product Director, Flight Planning at Navtech. “Customers
implementing NFP experience increased productivity, reduced operational costs
and the ability to use a tool designed for the challenges of today and tomorrow.
NFP is developed with the intention of easing the dispatcher/flight planner’s
workload, while at the same time evolving to accommodate the self-dispatch
movement. Navtech chooses flight planning partners which focus on similar
challenges and we are pleased with where we are heading.”
Nolinor Aviation is a growing air charter company operating in Canada with a
focus on Arctic Operations. “We recently signed a multi-year NFP renewal contract
with Navtech which also employs aircraft performance tools, Navtech TODC and
Navtech AODB. Navtech Operations Departments’ customer service ability to
respond to our calls around the clock is just one reason why we’ve used Navtech
software for over ten years now,” said Yves Bergeron, Director of Flight Operations
at Nolinor.
Sky Regional Airlines is also a new flight planning customer for Navtech. The
regional carrier, operating 100+ flights daily for Air Canada Express with the
addition of the EMB 175 to their fleet, will use NFP to produce flight plans
and optimize their fuel efficiency. European airline Ellinair is also experiencing
the benefits of the cost-effective solution NFP. The airline secured a multi-year
contract with Navtech and also takes advantage of Navtech’s innovative aircraft
performance tools.
“Ellinair, a new airline with the International Airport of Thessaloniki as a home
base is planning to take off in the next while to service major Greek cities. We
are glad that as a new airline we have next to us such a serious company, a very
reliable partner with big experience and quality product support as Navtech,”
said Mr. Athanasios Nikoglou, Ground Operations Manager at Ellinair. “From
my experience of years working for another airline that had multiple Navtech
products, now that we are starting up in such a hard operations environment we
will trust the quality products of Navtech counting on them to solve operational
issues with the professional support of a reliable partner.”
Navtech Flight Plan provides complete control over managing mission critical
resources. The updated browser-based user interface allows for dynamic route
construction functionality and optimization capabilities. Navtech’s fuel burn
calculations feature algorithms that allow users to produce optimized flight
plans between any given airport pair, taking all regulatory restrictions into
consideration.
Navtech is also experiencing success in the Asian commercial market and
have signed Australia’s Airnorth and Tokyo-based Vanilla Airlines to NFP services
for multiple years. Vanilla Air is looking forward to using NFP. These scheduled
carriers will be able to take more control of their flight planning with NFP as it
utilizes advanced weather data to calculate accurate fuel burns, and improved
automation allows the airline to recognize NFP as a major component of their
operational control solution. The automated functionality of NFP also allows them
to set the level of automation that suits their operation and goals.
Navtech realizes that each airline’s business case for EFB will require a unique
combination of hardware, software, applications, back-office tools, and business
process adjustment. With this in mind, Navtech partners with each customer and
their EFB suppliers of choice to provide the best ROI possible. Discover more
about Navtech TODC and Navtech Charts for EFB at www.navtech.aero.
navAero advances with technology proving and new customers
NAVAERO COMPLETES SUCCESSFUL RTCA RAPID
DECOMPRESSION AND EMI TESTS ON iPAD AIR
LATE January 2014 saw navAero announce additional offerings of valueadded services for deployment of tablet devices as Class 2 EFB platforms
with the successful completion of RTCA DO160-G testing for Electromagnetic
Interference and Rapid Decompression on Apple iPad Air tablets.
The RTCA DO160-G testing is a value-added offering to navAero customers
who request professional assistance in obtaining the required documentation
that will enable them to gain FAA/EASA authorization for inflight use of the tablet device.
Testing can be provided on either a single commercial sample
as a one-off test, or on a commercial sample plus a letter of
similarity and tracking/auditing capabilities based on serial and
part number, to cover any other like tablet device acquired
and included into the customer’s operational EFB environment.
navAero service includes specific test plan and relevant
documentation required by the authority. Testing results are
provided as official documentation for operator use and are
usually accomplished within 1 to 2 weeks after project initiation.
Testing can be provided on either a single commercial sample
as a one-off test, or on a commercial sample plus a letter of
similarity and tracking/auditing capabilities based on serial
and part number, to cover any other like tablet device acquired and included
into the customer’s operational EFB environment. navAero service includes
specific test plan and relevant documentation required by the authority. Testing
results are provided as official documentation for operator use and are usually
accomplished within 1 to 2 weeks after project initiation.
KALITTA AIR MIGRATES TO NAVAERO IPAD WITH
AIRCRAFT INTERFACE DEVICE
SHORTLY later, in early February 2014 navAero was able to
confirm that long-standing customer, Kalitta Air, had chosen
to move to the navAero iPad Air-based EFB system as their
migration strategy to have the most current
technology in-place for their B747-200 and B747-400
fleets.
The highly adaptable navAero iPad “Smart” Mount
system with the built-in power/data interface module
will be deployed with the Universal Aircraft Interface
Device to supply certified connectivity to aircraft power
as well as ARINC 429 & 717 data. The integrated system
will provide for maximum functionality of the iPad Air
tablet as a deployed Class 2 EFB platform.
The iPad ‘Smart’ Mount system will be deployed
as a replacement for the currently installed navAero
t∙Bag™C22 EFB system. STC amendments will facilitate
easy modification of installed display mounting
components and wiring provisions to provide for rapid deinstallation of the current EFB system and installation of the iPad
Air and Universal Aircraft Interface Device.
Joel Gerow, Manager, Avionics Engineering, Kalitta Air, stated: “Since our
deployment in 2008 of the navAero t∙Bag™C22 EFB system, we have had a very
high level satisfaction with navAero EFB technology and hardware reliability.
When we made the strategic decision to move forward with the iPad Platform,
it was a simple decision for us to turn to navAero for their
tablet solution. Their STC amendments will provide for a
rapid roll-out of our new platform. And the low-cost of the
iPad Air EFB installation system acquisition allows us to
further expand our technology integration that will help us
to operate our aircraft more efficiently.”
Simone Giordano, President, navAero Group commented:
“The confidence in navAero EFB system by one of our
longest-term customers is testament to the reliability of our
technology solutions… whether tablet-based or aircraftinstalled. For many of our airline customers around the
world, such as legacy carrier Air France, the t∙Bag™C22 EFB
system is the right technology to fulfill their needs both
today and well into the future. For others, like Kalitta Air and
WestJet Encore, a move to a tablet solution is the best EFB
platform. Regardless of the customer’s EFB path, navAero
has the most flexible and cost affordable solutions available
today. And the ease by which all our EFB platforms can be
integrated into the aircraft’s systems with our UAID provides
navAero customers with purpose designed solutions to meet
their own specific requirements.”
Smart COMM
Deliver the right information to the right people at the right time!
Too much information can be as big of a problem as too little.
That is why the Smart COMM application provides a complete communication
solution for the airlines. Flight Dispatch, Operations Control, Weight and Balance,
Maintenance, Pilots, Aircraft Routing and Crew Scheduling can now collaborate
on operational problems and situations, using a common platform and communication
between ground staff and aircraft via ACARS is available with a single mouse click!
Be Smart – evolve with us!
Avioport / Schiphol
Evert v/d Beekstraat 310
1118CX Schiphol Airport
The Netherlands
Phone: +31 20 654 1824
Fax:
+31 20 654 1800
[email protected]
www.smart4aviation.aero
OSyS underpins Virgin Australia’s Fuel
Management Program to drive operational
efficiency and a ‘greener’ company
VIRGIN Australia, selected Optimized Systems and Solutions (OSyS) VISIUMFUEL™ to shape, support and underpin their
future fuel management program. Through the deal announced early December 2013, VISIUMFUEL™ will be used to
identify, track and evaluate fuel saving initiatives; enabling results that will help reduce annual fuel consumption, cost
and provide sustainable operational and environmental benefits.
Virgin Australia recognized the need to work with an established, credible and proven supplier with a global customer
base of major airlines to help realize their fuel saving potential. OSyS will be providing a consultative-led implementation
of VISIUMFUEL™, delivering
measurable savings and results,
through their proven knowledge
and experience.
“The selection of VISIUMFUEL™
by Virgin Australia is a significant
achievement for OSyS,” said Mark
Goodhind, Vice President of
Business Development at OSyS,
“As a major, high profile and highly
respected carrier in the Asia-Pacific
region we are extremely pleased to
have this opportunity to support
Virgin Australia and extend our
global footprint as the leading Fuel Management provider. We are delighted to be chosen by Virgin Australia to help
deliver its fuel efficiency program, and we look forward to working together in providing the insight needed to measure,
manage and improve their operational performance.”
Virgin Galactic Goes Live With
ULTRAMAIN M&E and Mobile
Electronic Logbook Software
THE late November 2013 go-live for Ultramain Systems,
Inc. (USI) ULTRAMAIN® v9™ software at Virgin Galactic,
the world’s first spaceline company, marked a number
of first-ever events for both businesses. Virgin Galactic
went live on the entire ULTRAMAIN M&E/MRO product
suite, including ActionGraphix™, ActionAnalytics™,
Mobile Mechanic™ and Mobile Inventory™, as well as
efbTechLogs™.
According to Mark McCausland, President of Ultramain
Systems, “Virgin Galactic is on the cutting edge of
aerospace technology and achievement. Working with
them has been an incredible experience. We are of like
mind in our desire to expand the envelope of paperless
operations through the use of well thought-out software.
The software in use by Virgin Galactic is the most
sophisticated collection of ULTRAMAIN applications
produced to date and will be an integral part of the space
tourism operations.”
In addition to being the first to offer commercial space
tourism, Virgin Galactic is the first spaceline to implement
commercial grade Maintenance and Engineering software.
“We are honored that our software (ULTRAMAIN M&E) is
a part of that distinction,” McCausland added. The Virgin
Galactic go-live constitutes several other firsts including
the first operational use of an electronic logbook (ELB)
on a mobile device and the first operational mobile ELB
integrated with an M&E system. Virgin Galactic is also the
first user of the paperless Mobile Mechanic and Mobile
Inventory software.
“This is an exciting time for us,” said Justin Daugherty,
Space Operations Maintenance Control Coordinator
for Virgin Galactic. “ULTRAMAIN software is allowing
us to operate at the highest level of visibility, safety,
and compliance for our operations. In addition, with
ULTRAMAIN, Virgin Galactic is leading the way in
developing a paperless spaceline operations environment.”
Mark Butler, Virgin Galactic Project Manager for
Spaceport America said, “Ultramain Systems is a global
company that is based in New Mexico. We take pride
in working with a New Mexico business that provides
the best-in-class software that will be running our
maintenance operations.”
The PPS Preflight Planning System solutions is your
direct route towards obtaining seven advantages
• World’smostflexibleAirlineFlightPlanningsolution
basedonLUFTHANSASystemsFlightNavdata
• Lowacquisitionandrunningcostsofferinghighest
cost/benefitratiointhemarket
• Automatedflightbriefingpackageswiththehighestquality
• Automateddataimportfromscheduling/crew/
maintenancesystems
• Automatedconsiderationofcompanypoliciesand
dispatchparameters
• Automatedfiling,calculationanddispatchofall
selectedflights
• AutomateddataexporttopresentorfutureEFBsolutions
AirSupportA/S,Nimbusvej9,DK-7190Billund,Denmark
Phone:+4575338889•E-mail:[email protected]
Air Support HPV 0413.indd 1
04/02/2014 13:07
China Eastern Airlines selects Thales’s entire Avionics Suite
KEY POINTS
• China Eastern will equip TopFlight FMS, the market leader in Flight Management
systems with over 60% market share on Airbus Single Aisle.
• TopFlight includes FLS capabilities which no other system can duplicate.
• The client also selected the next gen T3CAS®, a complete surveillance solution now the
default platform on all Airbus planes.
REFERENCES
CHINA Eastern Airlines’ new Airbus single aisle fleet will fly with Thales’s newest avionics
solutions. The selection, unveiled in early January 2014, includes surveillance systems,
flight management systems and head up displays (1).
Following Airbus’ announcement to integrate Thales’s ACSS T3CAS® surveillance platform
as the preferred solution on all new single aisle aircraft, China Eastern is the first major
Chinese airline to select this new generation system (2).
Also equipped on the aircraft will be TopFlight, Thales’s Flight Management System
(FMS). This system, developed with GE aviation, is the number one choice for Airbus single
aisle jets with over 60% market share (3).
The Thales Head Up Display (HUD) is the sole solution certified on Airbus aircraft and
compliant with the latest Civil Aviation Administration of China (CAAC) roadmap for HUD
integration in Chinese registered commercial aircraft.
“China Eastern, already one of our main customers for FMS systems, has now become
our largest customer for T3CAS® Surveillance Systems and Head-Up Displays in China,
which we feel will lay the foundations for future ATM requirements in this region” said
Daniel Malka, Vice President and General Manager Thales Avio.
1.China Eastern also selected Thales’s Low Range Radio Altimeter (LRRA) and Thales’s/
Kannad’s Emergency Locator Transmitter (ELT) as part of their selection package.
2.Phoenix-based Aviation Communication & Surveillance Systems (ACSS), 70%
owned by L-3 Communications and 30% owned by Thales, is a leader in safety
avionics systems that increase safety, situational awareness and efficiency for
aircraft operators in all phases of flight. The surveillance platform is compliant
with existing and future ATM requirements in Europe, US and APAC regions
and opens the way for ADS-B IN capabilities. Besides offering an integrated TCAS
(traffic alert and collision avoidance system) Change 7.1, a performance based TAWS
(terrain awareness warning system) and an ADS-B capable transponder in a 6 MCU
package, T3CAS® also offers a full range of Airbus ADS-B IN functions such as ATSAAIRB (Enhanced Air traffic Surveillance) and ATSA-ITP (In Trail Procedure) on Single
Aisle and Long Range aircraft.
3.The Thales FMS system includes powerful hardware combined with the latest certified
Airbus Release 1A software is offering second to none reactivity and unique features
such as secondary flight plan, realistic navigation trajectory computations or FMS
Landing System capabilities (FLS) to the flight crew.
Helvetic Airways
implements PFB™
EFB platform from IFS
IFS – International Flight Support, signed a contract with
Helvetic Airways for implementation of the PFB™ Paperless
Flight Bag from IFS.
The first phase of the implementation project started at
the end 2013 covering Helvetic’s Fokker 100 fleet. Helvetic
Airways will implement the PFB™ Paperless Flight Bag
software in the iPad version as a full Class II-b solution for
all-phases-of-flight use. The project includes the advanced
PFB™ Back-Office System which: powers the PFB Platform,
centralizes all data flows and controls data import/export
to back-end systems and manages all individual deployed
EFB units.
The EFB modules selected for first phase are Weight &
Balance/eLoadsheet module, Take-Off Performance module
based on Navtech data integration, Landing Performance
module OFF-line, Electronic Flight Planning with full
CrewBriefing and eOFP for electronic fuel, time checks and
note functionality, ATC Note Taker module for finger or stylus
registration of ATC clearances and ATIS, and full customized
Voyage/Journey log reporting module (Pre-flight reporting
and Post-flight reporting with electronic sign-off) along with
Flight Leg data export to the Chart Viewer.
FUTURE-PROOF TABLET BASED
ELECTRONIC FLIGHT BAG SOLUTION
“The Scandinavian Avionics EFB solution gives us the
the
capabilities we require of an EFB system today and
ay]
[displ
tch
flexibility of updating in the future to a top-no
independent of the EFB architecture...”
Ole Christian Melhus
Deputy Director Flight Operations
Norwegian Air Shuttle
The tablet based EFB solution from Scandinavian Avionics
is a state-of-the-art future-proof Class 2 EFB solution
which provides the functionality to meet today’s operational
requirements of airlines and aircraft operators and at
the same time is simple to upgrade in the future to meet
coming requirements.
Due to the intelligent infrastructure of the EFB concept
consisting of a data integration center and a communication
unit installed in the aircraft, basically any current and future
tablet can relatively simply be certified for installation in
the aircraft. This enables the airline or aircraft operator
to upgrade the tablets concurrently with the rapid
development of consumer tablets and their functionality,
making the EFB solution truly future-proof.
Scandinavian Avionics A/S I Billund Aiport I Stratusvej 9 I Denmark I +45 7950 8000 I [email protected] I www.scanav.com
Who’s in the
news: Vendors
DAC INTERNATIONAL
DAC International offers a wide range of
avionics upgrade solutions for regional and
major airlines, military and general and
corporate aircraft, as well as MROs and OEMs
worldwide.
AIR SUPPORT A/S
AIR SUPPORT A/S supplies computer based
flight planning software systems with
integrated web-based CrewBriefing services
worldwide to private and commercial business
aircraft operators as well as military/utility
operators.
AVIIT
AviIT has been providing high quality software
and services to the aviation sector since 2004.
They blend experience with an technical
capability and commitment to excellence
to create a range of solutions that address
requirements within the sector.
AVIOVISION
AvioVision brings operational solutions to
mission-critical industries, such as aviation.
Their EFB Software, the AVIOBOOK®, is
intuitive, smart and integrated with customers’
legacy systems.
BOEING DEFENSE, SPACE
& SECURITY
Boeing Defense, Space & Security is one
of the world’s largest defense, space and
security businesses specializing in innovative
and capabilities-driven customer solutions,
and the world’s largest and most versatile
manufacturer of military aircraft.
NAVAERO
navAero, Inc.develops and commercializes
electronic flight bag products with FAA &
EASA STC installations on the following aircraft
series: Airbus A300/310, A318/319/320/321,
A330, A340, B727, B737, B747, B757, B767,
MD82/83/87, ERJ-135, E-170, BAe-146 / AvroRJ70/85/100, CL601/604, DHC-8-402.
NAVTECH, INC.
ETS AVIATION
ETS Aviation has specialized in fuel‐efficiency
programs and emissions data management
since 2009. The firm created Aviation
FuelSaver™ software and consultancy program
having launched a software and consultancy
solution, Aviation Footprinter™, for managing
EU ETS (Emissions Trading Scheme)
requirements.
Navtech, Inc. provides flight operations
solutions including aeronautical and other
charts, with products that can be configured
as part of an EFB.
OSYS
OSyS VISIUMFUEL™ provides actionable
information to improve an airlines fuel
management program.
PRINT.UK.COM
Airlines, Aircraft,
Operators
and OEMs and
infrastructure
managers in the
news
ACM AIR CHARTER
ACM AIR CHARTER is an intercontinental
business jet operator of ultra long range
business jets conducting commercial flights as
well as flights on management basis.
GREENWICH AEROGROUP
Established in 1992 PRINT.UK.COM has
become recognised as an innovator in
traditional and digital print technologies with
a powerful problem solving attitude.
IFS
T&A SYSTEME implements IT infrastructure
projects and IT services using established
standard technologies of leading providers.
MICROSOFT
Thales’s history goes back well over a century.
Built slowly and with careful planning, the
Group boasts remarkable cohesion and
strength, and has often proven its ability to
adapt its structures to prevailing conditions.
Bangkok Airways operates scheduled services
to destinations in Thailand, Cambodia, China,
Hong Kong, Laos, Maldives, Burma, India and
Singapore. Its main base is Suvarnabhumi
Airport, Bangkok.
ULTRAMAIN SYSTEMS, INC.
BRITISH AIRWAYS
Greenwich AeroGroup, Inc., owns and
operates providers of general, commercial,
government and military aviation services.
IFS – International Flight Support is a supplier
of iPad and Windows 7/8 based EFB Platform
solutions aimed exclusively at the aviation
industry.
Founded in 1975, Microsoft (Nasdaq ‘MSFT’)
creates software, services and solutions that
help people and businesses realize their full
potential. Microsoft has operated in EMEA
(Europe, Middle East and Africa) since 1982.
T&A SYSTEME
THALES
Ultramain Systems, Inc.’s flagship product,
ULTRAMAIN®, is a maintenance and logistics
solution. Their new product, efbTechLogs™,
replaces paper flight logs.
AIRNORTH
Airnorth is now the major aviation operator
in Northern Australia, operating over 185
scheduled departures weekly, servicing
16 destinations for in excess of 300,000
passengers annually.
BANGKOK AIRWAYS
British Airways is the flag carrier airline of
the United Kingdom and its largest airline
based on fleet size, international flights and
international destinations.
CHINA EASTERN AIRLINES
China Eastern Airlines is China’s second-largest
carrier by passenger numbers. The backbone
of the fleet is the A320 series, which are
primarily used for domestic flights; and other
Airbus and Boeing aircraft are used..
ELLINAIR
The Greek budget airline Ellinair operates
a weekly flight to and from Odesa and
Thessaloniki in Northern Greece for 96
passengers in a BAe RJ-85 aircraft.
HELVETIC AIRWAYS
Helvetic Airways flies its Airbus A319 and
Fokker 100 fleet to destinations to which
there had previously been no non-stop
services from either Zurich or Bern-Belp.
HELIVIA AERO TAXI
Helivia Aero Taxi, S.A. is a Greenwich
AeroGroup company.
KALITTA AIR
Kalitta Air, LLC is an American cargo airline
offering scheduled and ad-hoc cargo services,
using B747 freighter equipment.
NOLINOR AVIATION
A Canadian Charter and Cargo airline
operating Boeing 737-200 and Convair 580
aircraft.
OPENSKIES
OpenSkies is a premium transatlantic airline
that offers superior service, competitive fares
and exceptional value from Paris Orly to
New York Newark and JFK for just over 100
passengers per flight.
SKY REGIONAL AIRLINES
Sky Regional is a Canadian regional carrier
operating services on behalf of Air Canada
Express with Bombardier Q400 and Embraer
E175s.
TRANSASIA AIRWAYS
TransAsia Airways has developed into a major
regional player, focusing on intra-Asia, crossStrait and domestic flights with A330s, A320s,
A321s and ATR72s.
VANILLA AIRLINES
Vanilla Air Inc. is a low-cost airline in Japan
wholly owned by All Nippon Airways which
took delivery of its first A320 aircraft in
November 2013.
VIRGIN AUSTRALIA
Virgin Australia
Airlines,
formerly Virgin
Blue Airlines,
is Australia’s
second-largest
airline and
operates
B737-700 & 800, A330-200, B777-300ER and
Embraer E-190AR.
VIRGIN GALACTIC
Virgin Galactic is an American-based, Britishowned commercial spaceflight company
which plans to provide suborbital spaceflights
to space tourists.
WIDERØE
Widerøe’s Flyveselskap AS, trading as Widerøe,
operates 42 Bombardier Dash 8 aircraft, on
domestic and international routes for over 2.8
million passengers yearly.
14 | CASE STUDY: THOMAS COOK | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
Electronic Techlog (ETL):
A well-managed improvement
Based on his experience, Stuart Deathridge, Engineering Projects Manager at Thomas Cook
Airlines shares some thoughts on a new electronic techlog (ETL) operational implementation
and benefits
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | CASE STUDY: THOMAS COOK | 15
T
HE ELECTRONIC TECH log (ETL) is a relatively recent
phenomenon in historic terms having really only emerged in 2004
when Data Systems and Solutions (DS&S) now Optimized Systems and
Solutions (OSyS) commenced development of an electronic techlog (ETL).
Of course, in IT development time, 2004 is like the Stone Age; but let’s stick
to historical time and move forward just one year to 2005 when MyTravel
Airways (now part of Thomas Cook Group plc. see below) commenced trial
of an ETL solution. This was certainly a success as in 2006 it resulted in the
first CAA approval of a paperless techlog. Following the 2008 merger of
Thomas Cook and MyTravel, which brought the two groups’ airlines
together under the Thomas Cook Airlines brand, it was this new entity that,
in 2010, rolled out the ETL solution across the entire fleet.
Today, with an ever growing need to maintain detailed and accessible
records of every stage, step and incident in an aircraft’s life, anything that
can contribute positively to that requirement will be of value and, in that
context, the ETL now stands alongside the EFB (electronic flight bag) as
part of the integrated systems architecture that is a modern commercial
aircraft. And the ETL architecture has to sit within that overall architecture.
“…a key component in any ETL introduction will be the
training of users as part of creating that end user buyin on which long term success will depend.”
everybody knows what their part will be and so that the implementation
is predictable and managed to create least disruption to the normal flow of
business.
But, get this right and a number of benefits will flow from the
new system. For the future you can expect a timely reception of aircraft
data, no more need to wait until logs have been completed and handed
over or uploaded. And a timely reception of data means that identified
tasks and repairs will be planned and executed more quickly to give less
costly aircraft on ground (AOG) delays. Not only will the data be timely
but it will also be more accurate which improves the quality of the
resulting records (very important all-round) but can also contribute to cost
savings with more reliable data supporting less need for ‘contingency’ overordering of parts and consumables. Again, putting that into context, the
data will be more usable for multiple uses such as a better understanding
of fuel usage for ETS (Emissions Trading Scheme) purposes, invoice
reconciliation etc.
SELECTION
Fig 1: An ETL system architecture
CONSIDERATIONS AND BENEFITS
However, as with any software implementation, there are a few things that
have to be considered when introducing an ETL application.
First of all is the architecture which will need not only to fit with the
wider system’s architecture but also will need to be able to accommodate
current hardware and software as well as any that might be introduced in
the foreseeable future. The hardware and operating system themselves also
need to be considered for their compatibility, scalability and ease of use by
the pilots and engineers who have to handle them – too many good ideas
have failed through the hardware and operating system making life more
difficult for users. It’s a similar story with process and procedures which
must add value for users and, again, work with all of the other internal and
external priorities and constraints that govern modern aircraft operations.
Continuing this user-led theme, a key component in any ETL
introduction will be the training of users as part of creating that end user
buy-in on which long term success will depend. It will also be important to
plan both the development program and the change control process so that
The next stage is to select the various components of the new system
starting with the hardware – the class of host device to be used. The first
choice will be to use the existing EFB architecture, if that exists, and that
can offer a lot of benefits, not least getting best use from hardware and
architecture that is already in place. But if the ETL is to be stand-alone,
then the choice will be much as with EFBs, i.e. between laptops and tablets.
Given the working expectations of the equipment, quite a few users opt for
ruggedized models of whatever they choose.
With the hardware, it will be necessary to select an operating system
although this will often be a part of the overall system chosen. And finally,
there has to be a telecoms service provider selected to link the ETL to the
external systems that will use the data it collects. Several considerations
will need to be taken into account. How well will the ETL be able to
communicate with the wider systems that use its data? Is in-country home
coverage and performance good and, given that aircraft tend to spend a lot
of time away from their home country, how good are the roaming partners
and availability away from home? Finally, how good is the backup and
support for telecoms should they go wrong?
PROCESS AND PROCEDURES
Whatever new system, architecture and components are chosen, the new
system will have to operate within the current business and might well
impact on processes and procedures. Sometimes, current processes and
procedures will need to be modified to accommodate the new system and
sometimes the new system will generate information and opportunities
not previously available and that, with a few changes to processes and
procedures, can add significant value to the operation.
Experience suggests that you should spend as much time on this as you
can. Most procedures only need wording change but there might need to
be new ones to cover the control and development of the system. While
the regulatory requirements don’t change, the methodology to support and
meet those requirements will change with the new methods of collecting,
collating and delivering data.
Also, any new installation on an aircraft will need regulatory approval,
certainly for the new system in any particular airline and usually separately
for each type of aircraft fitted. Good advice is to engage with your
regulator early. We found that even though the ETL was introduced as
direct replacement for the paper, mimicking all functionality of the old
system, formal applications had to be made to the local regulatory office for
software changes affecting functionality.
SOFTWARE UPGRADES AND ROLLOUT
Often the most stressful time in any implementation is the software ‘go-live’
and the roll-out of the new system across the fleet and business. This need
not be the case if a few simple steps are taken. Speaking from experience,
I’d say plan well ahead and remember that development, testing and
deployment are all likely to take longer than first expected. In particular,
and harking back to that user ‘buy-in’ that we mentioned earlier, make sure
that thorough user acceptance testing is conducted and that note of any
feedback is taken and acted on.
A good idea is to form a steering group to develop ideas, collate feedback
and ideas from the testing process, define and identify goals and targets,
and manage the transition by enforcing control and restraint, especially to
avoid specification creep. The group should also take note of any lesson
learnt. Rollout can take too long if you have a dispersed operation; a
steering group brings focus and directional stability to the whole process.
One other piece of advice: investigate and develop software that is capable
of being updated remotely. This will save a great deal of time and also help
to support consistency across the system if all updates are conducted with
one procedure.
PERCEIVED SHORTCOMINGS
There will be some issues with most installations and these can result from
either equipment or software malfunction (less likely but don’t discount
it) or lack of understanding on the part of users (more likely, especially if
training has not been up to scratch – see above). Sometimes you’ll be told
that ‘the ETL cannot establish a connection – it must be U/S!’ for which
there can be a number of reasons in the telecoms or even in the use of the
equipment by pilots and engineers. The important thing is to establish what
is really wrong, and ensure that the user understands the problem and how
he or she can prevent it recurring. With a complaint such as ‘The ETL
takes longer than the paper log to complete’, it is usually in the early days
that users still finding their way around the system can be frustrated but,
again, properly checking what is happening and then ensuring that the user
understands that will avoid anybody feeling that they are ‘on trial’ with the
new system.
“A good idea is to form a steering group to develop ideas,
collate feedback and ideas from the testing process,
define and identify goals and targets, and manage the
transition by enforcing control and restraint, especially
to avoid specification creep.”
16 | CASE STUDY: THOMAS COOK | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
The ETL has now
been re-branded
eTechLog and with
its big Fat Finger
Friendly buttons is a
much faster device
to use and indeed
even just to boot up,
which should result
in shorter turnaround times being
achievable on the line. We are now looking at when we
can roll the Win 8.1 Touch App across the fleet, on the
new devices — hopefully in Q2 2014. n
BENEFITS
Once the new system is fully installed, up and running and in daily use, the benefits will soon
become obvious enough. We mentioned some before but it’s worth looking again at those and
others that will flow from the new system:
• The availability of near real time data;
• Data handling errors will be reduced;
• Less time will be spent on data transposition;
• It will be possible to reduce the administrative head count;
• More time can be spent on data analysis;
• There will be graphical warning for OOP (out of phase) and deferred defect thresholds;
• OOP’s control can reside with Maintrol;
• No more ‘lost’ or late tech log pages;
• Continued Maintrol visibility for remote operations.
2013/14 UPDATE
Since I gave this presentation in 2012 things have really moved along
for ETL at Thomas Cook. The biggest change is that OSyS have passed
the product on to Conduce Group to maintain and support. Conduce
replaced the backend server infrastructure resulting in substantial speed
and reliability improvements. We now have transmission success statistics
of around 98%. (Previously we were at 92%) Conduce also provided a new
website which gives us a Google map view of where the ETL’s are around
the world.
STUART DEATHRIDGE
MANAGER, PROJECTS, THOMAS COOK AIRLINES
Stuart joined Thomas Cook in 2000 as
a Technical Liaison Engineer and has
held a variety of positions. He currently
manages Engineering Projects with a
portfolio of responsibilities including
entry into service of fleet aircraft,
new aircraft systems specification, aircraft return off
lease preparation, interior refurbishment, airline /
engineering CNS ATM evaluation, strategy and policy.
Stuart also manages development, implementation
and certification of aircraft information management
initiatives including an Electronic Technical Log System.
All in all, as with any system upgrade or, in this case, complete transformation, the changes
cannot be achieved without effort and they will certainly engage a significant number of people
in the critical phases of development and implementation. However, also as with any system
upgrade, the outcome will not only be the better operation of a critical system (in this case the
tech log, critical for maintenance, efficient operation and safety) but also the improvement of
the operation and the revelation of information and opportunities which, if properly leveraged,
can add real value to the efficiency and cost of the operation.
CONCLUSIONS
An ETL application presents a major shift in attitude towards the handling of log data which
means that you and your regulator will be embarking into new territory; so it pays to work
closely together from the very beginning. Time and effort invested in training and procedural
changes will pay off with a smoother uptake and less snags during implementation and rollout.
On a wider scale, the advent of EFB’s and the paperless flight deck will make future changes
and introductions easier for TCX (Thomas Cook Airlines) and any other operator and,
although it took a while to gain acceptance, we wouldn’t try taking it off our line engineers
now! In short, we’ve only just begun to realise the potential of the ETL.
FOOTNOTE
This article is based on a presentation delivered by Stuart Deathridge to the ‘6th Annual Flight
Operations Conference’ in London, December 2012.
THE THOMAS COOK GROUP
The Thomas Cook Group is an international leisure
travel group and tour operator that was founded in
1841 and, today, has operations in 22 countries. Group
sales are currently running at £9.8 billion per annum
and the group serves 23.6 million customers. Airlines
in the group include Condor – Frankfurt & Berlin;
Thomas Cook Airlines – Belgium; Thomas Cook Airlines
– Scandinavia; and Thomas Cook Airlines – UK.
The current ETL in use with the fleet works on Windows XP Panasonic
ToughBook’s – some of which are now nine years old and have given
remarkable service in the demanding line environment. This year
Panasonic launched the ToughPad FZ-G1 and in October Microsoft
released the all new Windows 8.1 operating system. Conduce immediately
put together a development team to produce a Tablet Touch application
to realise all the advantages of the ToughPad, along with the new User
Interface for Win 8.1
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18 | WHITE PAPER: IBM& AIRBUS | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
Big data management for
optimized fuel efficiency
Nishant Balakrishnan Senior Managing Consultant – Travel &Transportation, IBM Global Business
Services at IBM and Nico Metzger Marketing Manager, Airbus Services and Customer Support at
Airbus explain big data management for optimized fuel efficiency
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | WHITE PAPER: IBM & AIRBUS | 19
CURRENT AIRLINE FUEL SAVING
POTENTIAL
“However, it is very clear that fuel is one of the largest cost factors. Airlines today spend
between an estimated 30 percent and up to 50 percent of their operational expenses
on fuel. This was not always the case.”
T
HE AIRLINE INDUSTRY today faces a
number of challenges that demand innovation
in a range of operating areas. The market, if not hostile,
is certainly not an area for operating an airline in
anything but the most efficient and effective manner.
Reduced demand, high oil prices, climate change
initiatives, fierce competition and a heightened risk of
passenger compensation claims have combined to create
the conditions for a very challenging environment. At
the same time, the industry has to focus on
improvements for which ‘getting it right’ will more or
less be taken for granted, while failure can result in loss
of business and reputational damage.
Airbus and IBM are working together to transform
Airbus’ fleet solution offerings, which will provide
airlines and operators with advanced IT services
for maintenance, engineering and flight operations.
These fleet service offerings will enhance operational
efficiencies, help airlines to manage their aircraft more
effectively and improve customer service by smarter use
of ‘big-data’.
Fuel efficiency has been identified very early as one of
the key areas where the optimized management of big
data can bring large benefits for airlines. This is why
‘Smarter Fleet for Fuel Efficiency’ is one of the very first
fields for application of this process from Airbus.
of the largest cost factors. Airlines today spend between
an estimated 30 percent and up to 50 percent of their
operational expenses on fuel. This was not always the
case.
If we look a bit further back into the past we see
that for a very long time the costs for fuel were not of
predominant importance for airlines. In fact, up until
ten years ago the price for a barrel of oil had never
exceeded $40. From the early 2000s onwards, the price
of oil started to rise inexorably and has now passed the
mark of $100 per barrel.
The common wisdom might well tell us that ‘no one
believes forecasts, but everyone wants to hear them’:
nevertheless, it is unlikely that the price of oil will ever
again come down to where it was ten years ago. On
the contrary, one can conclude that the age of cheap oil
is over and that the fuel cost pressure on airlines will
continue and possibly increase.
In light of the relentless and continuous increase in oil
price between 2005 and 2010, initiatives have already
been put in place to help airlines reduce their fuel burn.
The fundamentals of these initiatives have been the
optimization of existing processes and procedures.
For flight operations this includes notably the
optimization of flight profiles in order to fly the most
efficient routing at the most efficient speeds and
altitudes, and further operational procedures such
as reduced utilization of the Auxiliary Power Unit
(APU) or one-engine taxi procedures on the apron.
In aircraft maintenance the attention has been turned
to preserving, restoring and further optimizing the
aerodynamic characteristics of the structure, and
the consequent removal of needless weight from the
aircraft.
A further step has been taken with the exploitation
of historical data from several sources to improve
operations. A large number of suppliers on the market
today provide IT systems that allow, for example, a
detailed post-flight analysis to retroactively detect fuel
overconsumption or that help to determine the most
efficient cost index for a planned mission.
All of the mentioned initiatives and techniques
have already proven to be helpful. Airbus believes
that overall fuel consumption could be reduced by as
much as eight percent, if the full panel of measures is
efficiently utilized and fully synchronized.
(iv)The help to real-time decision making and reacting
to operational incidents.
By breaking down the general concept of the big
data management platform to the requirements of
an advanced fuel efficiency management system,
some key elements come into the picture. These are
indispensable for building a solid foundation as well as
for significantly increasing the potential for fuel savings.
AIRCRAFT RAW DATA
The very foundation of any efficient data management
system is undistorted and unbiased raw data and
an unlimited, unconstrained access to it. What is of
particular importance to an airline could be the use
of QAR/DAR (Quick Access Recorder/Data Access
Register) raw data, if possible without a pre-treatment
through a Flight Data Monitoring (FDM) system.
BIG DATA
FUTURE AIRLINE FUEL SAVING
POTENTIAL: STEP CHANGE REQUIRED
THE AGE OF CHEAP OIL IS OVER
It is an ever-present fact of business life that costs
for airlines and aircraft operators continue to rise on
several fronts. However, it is very clear that fuel is one
Getting the math right
In the light of ever increasing oil prices one should
not forget the high value money savings that can be
generated through even small savings in fuel burn. A
typical airline of some 50 aircraft, like the Average Airlines
depicted left, requires some 600,000 tons of fuel each year
and has to pay an annual fuel bill of almost $600million
under current market conditions.
So if the airline’s fuel consumption could be reduced by
only 2%, this would save an amount of some $11million.
That is equal to the amount that an airline has to pay to
lease a single-aisle aircraft for several years!
It is becoming evident across several sectors, not only
aviation, but also transportation in general or banking,
insurance and the public sector, that data is comparable
to a precious resource. And what is true for a natural
resource such as crude oil also applies to raw data: it
is not of great value if it is not refined and properly
treated!
Therefore, one needs the appropriate techniques to
unlock the full value and potential of real-time and
historical data, which has been extremely difficult up
until now.
The main challenges for an efficient, platform-based
‘big data’ management can be found in four different
areas, as depicted below:
(i) The efficient gathering of large amounts of data
from multiple sources;
(ii) The deployment of appropriate techniques to
extract the value from data;
(iii)The cross-domain collaboration of several
functional entities within the organization;
The term ‘big data’ is pervasive, and yet still the
notion engenders confusion. Big data has been used to
convey all sorts of concepts, including: huge quantities
of data, social media analytics, next generation data
management capabilities, real-time data, and much
more. Whatever the label, airlines are starting to
understand and explore how to process and analyse
a vast array of information in new ways. In doing so,
a small, but growing group of pioneers is achieving
breakthrough business outcomes.
The challenge arising from big data is not simply the
volume of data, as the name might suggest. Volume,
though, does play a major role, especially when
one considers that much of this is historic data that
cannot be accessed through classic queries because it
is simply too large. The challenges are multi-layered.
Having said that, fuel related data generated could be
large volume once FDM, ACMS (Aircraft Condition
Monitoring System) and FCPC (Flight Control Primary
Computer) are considered. Traditionally, airlines have
been storing FDM or ACMS data but seldom are they
used to their full potential especially in co-relationship
with each other. Also the velocity at which new data
is produced and needs to be processed can pose issues
for conventional techniques of data reception and
20 | WHITE PAPER: IBM & AIRBUS | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
“Also the velocity at which new data is
produced and needs to be processed can
pose issues for conventional techniques
of data reception and treatment. Half of
in-flight data is generated by engines in
a six hour flight…”
NICO METZGER
© Airbus S.AS 2013. Photo by P. Masclet
treatment. Half of in-flight data is generated by engines
in a six hour flight not to mention about the in-flight
and on-ground/maintenance data generated by new
generation aircraft. The airlines would need to adapt to
new techniques to manage and make the most of these
data. An advanced data management system, such as
one required for fuel efficiency management, needs data
from numerous sources and must be equipped to deal
with a large variety of data, which comes from sources
like the maintenance information system (MIS), flight
planning, crew scheduling, in-flight, historical or other
external sources such as weather, ATC (Air Traffic
Control) and seasonal variations, to cite but a few.
The data coming from these sources can range from
being highly structured, like application data,to highly
unstructured, such as textual data.
Additionally, the accuracy of data must be assured. It
is self-evident that a decision can only be as good as
the information on which it is based. The source and
information need to be trustworthy so that operations
can confidently make data driven decisions that rely on
more than judgement alone. Leading airlines need to
use ‘smarter’ technologies to harness big data to define
fuel management strategy along with other departments
such as maintenance, commercial, customer loyalty, in
an effort to make more holistic and cost-‘wise’ decisions.
This would lead to further opportunities that may, as yet,
be difficult to comprehend or anticipate today.
ASSISTANCE WITH REAL
TIME DECISION MAKING
As previously mentioned on the current potential for
fuel savings, several products for the post factor analysis
based on sophisticated analysis of historical data exist.
Gaining a sound understanding of what has happened
in the past is essential for future analysis.
A large and yet untapped potential to increase fuel
saving performance lies in real-time optimization. In
practical terms this means the immediate detection
of operational events and incidents, identifying a
smaller or larger panel of potential solutions and then
implementing one of them based on certain decision
criteria and the subsequent communication within the
organization.
HOW TO MAKE THE STEP CHANGE
As ever increasing oil prices have become the norm,
a variety of measures and techniques has been
successfully implemented. A game changer is required
to further improve the fuel saving potential and cost
for the airlines. This can be realized through the
combination of a direct access to aircraft data and
forward-looking IT technologies with efficient ‘big data’
management and real time optimization. n
AIRBUS
Airbus is the world’s leading
aircraft manufacturer of passenger
airliners, ranging in capacity from
100 to more than 500 seats. Airbus
champions innovative technologies
and offers some of the world’s most
fuel efficient and quiet aircraft. Airbus has sold over
13,600 aircraft to more than 360 customers worldwide.
Of these, more than 8,100 aircraft have been delivered.
Airbus has design and manufacturing facilities in
France, Germany, the UK, and Spain, and subsidiaries
in the US, China, Japan and in the Middle East. In
addition, Airbus provides a worldwide network of
customer support, training and spares centres.
IBM
International Business Machines
Corporation (IBM) is an information
technology (IT) company operating
in five segments: Global Technology Services (GTS),
Global Business Services (GBS), Software, Systems
and Technology and Global Financing. GTS primarily
provides IT infrastructure services and business process
services. GBS provides professional services and
application management services. Software consists
primarily of middleware and operating systems
software. Systems and Technology provides clients
with business solutions requiring advanced computing
power and storage capabilities. Global Financing
invests in financing assets, leverages with debt and
manages the associated risks.
MARKETING MANAGER, AIRBUS SERVICES AND CUSTOMER SUPPORT
Nico holds a degree in aeronautical
engineering and studied at Berlin
Institute of Technology (TUB) and
Toulouse French Civil Aviation University
(ENAC). His career started in 2009 as
an Analyst in the Market Research and
Forecasts department of Airbus Strategy, on airline
fleet and network forecasting for Global Market
Forecast (GMF). In his current position he is in charge
of commercial activities for Airbus’ Services and
e-Solutions for Maintenance & Engineering as well as
for Smarter Fleet, Airbus and IBM.
NISHANT BALAKRISHNAN
BUSINESS DEVELOPMENT: AIRBUS SMARTER FLEET SOLUTION
(AIRBUS-IBM JIA) SENIOR MANAGING CONSULTANT & SME GLOBAL
CENTER OF COMPETENCE – TRAVEL &TRANSPORTATION, IBM
GLOBAL BUSINESS SERVICES
Nishant is an aviation industry
consultant with focus on flight
operations and maintenance &
engineering. He has been involved
in strategy consulting engagement
for several airlines during seven years
in IBM and has experience in maintaining aircraft
and managing medium sized fleets. Nishant holds
a degree in mechanical engineering, specialization
in aeronautical engineering (air frames and engine)
and business management. In his current role, he
is responsible for business development of Airbus
Smarter Fleet solution powered by IBM technology.
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MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | SAUNDERS’ – CONDUCE CONSULTING | 21
The World according to IT
...and me!
Predictions for 2014 –
Identity as a Mega Trend
Just as the leftover Christmas fare was starting to look (and smell) decidedly dodgy in
my fridge, the concept of casting out the old and bringing in the new inspired me to
consider some technology predictions for the new year. One topic that really stands out
for me as a mega trend that is going to affect us all is ‘Identity’. Paul Saunders
I
N DECEMBER, WE witnessed “one of [the] most
sophisticated data thefts ever” when thieves stole
the identities of 70 million customers of U.S. retail giant
Target. In January, Target indicated that its critical
Christmas sales had been negatively impacted by the
breach. IdentityBreach.com lists 3,525 identity breach
news items over the past five years with the Heartland
Payment Systems’ 130 million credit card thefts topping
the list. The 2013 ‘Identity Thief’ crime comedy film
starring Jason Bateman and Melissa McCarthy aside,
the risks and impacts to individuals, corporations and
governments (Ed Snowden and the NSA) is no laughing
matter.
At home, our tastes, our purchases, our opinions, the
places we go, the people we meet, our sights and sounds
are all documented online to some extent. I’m assuming
dear reader that if you’re reading this then that statement
applies to you as much as to anybody. It isn’t beyond the
wit of man to expose the digital footprints of the people
around us. With social media and consumer technology
creeping into the work place and even the cockpit, the lines
are blurring between what elements of your personal
data belongs at home and which belongs at work.
How many readers have separate Apple or Google
accounts for work and for home devices? How many of
you bring your own devices (BYOD) to work? How many
readers use the same Skype or Windows Live account at
work and at home? How many make online purchases
or stream their favourite media on work devices? If
you add into the mix the complex web of information
management integration, social CRM and collaboration
tools, then you are starting to get a picture of the scale
of your digital footprint and how difficult it becomes to
separate business from pleasure. Gone are the days of
your employer simply tracking basic personal details to
control your access to network resources and to ensure
you get paid on time. Progressive employers are seeking
the same personal access as advertisers in order to best
serve your digital requirements. This might be to drive
rostering, deliver smart context to your information
requests, and to track your activities without you having
to duplicate that data into forms and databases (think
expense claims, time sheets, etc.).
The identity mega trend I highlighted involves two strands. One is to allow
the simple capture and utilisation of that user identity data by an interested
employer. The regulators are already taking a keen interest in this topic with
some on-board connectivity technologies being held back through fear of the
security implications… a couple of examples being the segregation of networks
on board aircraft and allowing crew devices to talk to each other. The other is
associated with an individual’s control over their online data and the ability of
businesses to protect their customers’ data from those with malicious intent.
Like Target, businesses that cannot protect customer data will lose sales and see
customers migrate to competitors. With the realisation that it is likely that some
systems are not as secure as people think, I believe that in 2014 identity data
will be treated as carefully as – or even more carefully than – money. Or, at least,
that’s how I see it. n
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22 | WEBINARS | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
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Demonstration Webinars and you can also take part in all the
interactive features at the Aircraft IT website.
2. DOWNLOAD THE FREE AIRCRAFT IT APP – Search ‘Aircraft IT’ in
the App store or click here for full information.
is our well known EFB solution
fitting all the needs a large fleet implies.
EFB Cloud
• is for small and medium-sized airlines
• runs on iOS (iPad) and Windows 8 devices
• uses the entire ground IT infrastructure
of
• is hosted in the high-available private
cloud of Logipad’s vendor T&A SYSTEME
EFB Cloud is more than just another cockpit
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Am Walzwerk 1 • 45527 Hattingen • phone +49 2324 9258 0 • fax +49 2324 9258 433 • [email protected] • www.logipad.aero
24 | AIRCRAFT IT MRO | MARCH/APRIL 2014
What’s in your next issue
of Aircraft IT Operations?
Look out for your next issue of Aircraft IT eJournal
with more great articles on topics you won’t want to miss
contributed by people who know your world.
Aircraft IT Operations
Volume 3 Issue 2
Due out: April 2014
In our next issue we’ll be addressing several key topics of the
day. This will be an eclectic issue ranging across Operations
Control Centre (OCC) and Hub Control Centre (HCC) to IT
integration, connected aircraft and fuel costs. .
• Case Study: OCC and HCC upgrades at Aeroflot •
• Case Study: IT integration •
• White Paper: Connected Aircraft •
• White Paper: Fuel Cost Optimization •
Look out in April for your next
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Vendor FLig
MARCH/APRIL
| AIRCRAFT IT OPERATIONS | VENDOR FLIGHT LOG | 25
An insight into ETS Aviation’s
beliefs and good reputation
David Carlisle, founder and CEO, ETS Aviation Ltd
ns of Training Director and Director of
David was a pilot/manager until about five years ago and held positio
Europe he led political, technical and
Flight Operations. In his role as Director of External Affairs at NetJets
fractional aviation business in Europe. He was
regulatory projects that influenced the growth and stature of the
as a pilot and as a manager how management
on the board of the EBBA and BBGA and experienced first-hand,
terms of safety, regulation and operational
of complex operational data can be decisive for an operator, in
g high quality complex software systems that
efficiency. In 2009 he founded ETS Aviation with the goal of creatin
tancy services for a low cost rental package.
reflected the ‘wish list’ of the target users, combined with consul
AIRCRAFTIT: Your name, your job title and the
name of the business?
DAVID CARLISLE: David Carlisle, founder and
CEO, ETS Aviation Ltd.
AIRCRAFTIT: How did ETS Aviation get
started?
DC: Two things triggered the start of the
company five years ago. First, I had seen in the
aviation companies I had worked for just what
transformational impact smart software can have on
their operations. Second, I believed it could be done
at a lower cost than seemed to be the norm in the
industry. So I was on a mission to provide a highvalue, low-cost ‘software plus consultancy’ model
for the aviation business. I wanted to be the first to
really make it happen. With the arrival of carbon
accounting in Europe, I saw the perfect opportunity
to put my ideas into action, and create a tool that
would manage the entire carbon data collection,
analysis and reporting function so that operators
could meet their new obligations at the click of a
mouse. And that’s where Aviation FootprinterTM
came from. We followed this with Fuel Saving
software and support services, via our Aviation
FuelSaverTM program. The rest is history with over
130 customers worldwide.
AIRCRAFTIT: What is the guiding business
principle that drives ETS Aviation?
DC: To develop smart products that lead the way,
and to deliver a service that exceeds our customers’
expectations.
I believe, is to have reinvented the value principle.
Our products are smart, high performance tools that
provide extraordinary value for money. Similarly,
our consultancy services offer amazing expertise, all
available at a very low cost.
AIRCRAFTIT: What is the attraction of aircraft
operations related Software and Hardware?
DC: I wanted to create software solutions for the
operations team that had the same effect as the
autopilot in a cockpit environment. The autopilot
helps the pilot keep a high level of situational
awareness by managing a very labor-intensive task.
Our software does the same. It enables management
teams to focus on improving efficiency, safety and
cost rather than spending endless hours processing
and analyzing streams of data. If you look at our
interfaces, they are a little bit like autopilots.
AIRCRAFTIT: What have been ETS Aviation’s
disappointments and what have you learned
from them?
DC: I am always disappointed at how slow airlines
are to react to a cost-saving opportunity. We
sponsored a survey that identified that fuel-saving
was second only to safety in terms of priority.
But the majority of the airlines are still using DIY
systems to track their fuel efficiency. It was hardly
surprising that so many were disappointed with the
results. What I have learned is to be persistent. We
are getting the message out there via conferences,
educational webinars and exhibitions. We keep
improving what we offer, and fuel costs keep rising,
so the business case gets stronger year by year.
AIRCRAFTIT: What has been ETS Aviation’s
greatest business achievement to date, and why?
DC: I’m very proud of two of our achievements.
In less than two years, our software Aviation
FuelSaverTM has become the market-leader in fuel
efficiency and was recently selected by some of
Europe’s largest air carriers and, equally as important,
some of the smaller airlines. Our other achievement,
AIRCRAFTIT: In a sentence, how would you
summarize what ETS Aviation does for aircraft
Operations customers?
DC: Simplifies the analysis of complex operational
data, and improves operational efficiency.
AIRCRAFTIT: What is new on ETS Aviation’s
development horizon?
DC: We’ve just launched a new FuelSaverTM Pilot
Interface with one of our UK customers. It’s a very cool
addition to the system because for the first time, pilots
are actively involved and can see their contribution to
the fuel efficiency program. The handheld application
appeals to their competitive nature, as well as being
helpful in planning fuel uplifts and identifying
immediate fuel efficiency opportunities. Next we are
launching a completely new stand-alone product
which can also be linked to Aviation FuelSaverTM
or FootprinterTM that will generate really significant
additional savings and cost efficiencies. It’s the result
of a great deal of development work with one airline,
but it has the potential to solve costly problems for all
kinds of airlines, large and small.
AIRCRAFTIT: What do you want your customers
to say about ETS Aviation?
DC: Agile, professional and focused on solving my
problems. I love their user-friendly software and
customer service. ETS Aviation provides sophisticated
software supported by expert consultancy at low cost.
AIRCRAFTIT: David Carlisle, thank you for
your time.
26 | WEBINARS | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
Past Webinars: building a library of Aircraft Operations IT intelligence
Build your own Flight Operations Software Demo Webinar Library. Search through and sign up to view the convenient video recordings of all previous Live
Flight Operations Software Demonstration and Masterclass Webinars at the following link: www.aircraftit.com/Operations/Webinars/Past.aspx
This exceptional video library contains recordings of Live Software Demonstrations and Masterclasses from the following major IT Vendors: Arconics, Flightman,
AIR SUPPORT, ETS Aviation, BYTRON, Smart4Aviation, Flight Focus, OSyS, FuelPlus, Flygprestanda, Evoke Systems, T&A Systeme, SITA, AvioVision, FLYHT, plus
more. An outline of four recent Webinar Recordings can be seen below.
Mobile Fuel Efficiency
(Pilot Interface) software
demonstration and Data
Masterclass Webinar
Thales end-to-end EFB
Masterclass Webinar (an
introduction to TopWings)
16th January 2014
30th January 2014
n SESSION OVERVIEW
n SESSION OVERVIEW
Sign up to view this Webinar recording and
Join ETS Aviation for their 2014 Fuel Saving
Webinar. During the recording you will see
an as live demonstration of the groundbreaking Aviation FuelSaver Pilot Interface
software solution which puts key live fuelefficiency data at the fingertips of all pilots,
at any time, via their iPad / tablet devices
and smart phones. You will see how
providing the Pilots with key data improves
the up-take of fuel efficiency initiatives for
your operation and how this can optimize
your fuel efficiency programme, leading to
huge savings.
Sign up to view this Webinar recording
an excellent chance to learn about
TopWings®, the unique, ground-breaking
Electronic Flight Bag (EFB) concept from
industry giant Thales, providing airlines
and operators with a total end-to-end,
customized EFB solution from design to
full support including software, hardware
and services. During the Webinar, Thales
experts walk you through the TopWings®
process designed to provide airlines and
operators with a precisely customized EFB
solution with continuous updates and
permanent worldwide support.
INTERACTIVE
VIEW WEBINAR DETAILS
CLICK HERE TO VIEW THE
WEBINAR RECORDING
INTERACTIVE
WEBINAR RECORDING
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | WEBINARS | 27
About the Live Software Demonstration Webinar Recordings
How it works.
Whether you missed them the first time around, need to refresh your understanding of available systems
before making a key decision or if you are building a reference portfolio of relevant knowledge, these past
webinar recordings will add vital market intelligence to your established professional skills. They’ll improve
and sharpen your awareness of available solutions and add to your knowledge store. You’ll gain an
overview of the major Flight Operations software systems on the market today, from the world’s leading
IT Vendors, and all at a time and a place compatible with your busy schedule. Each demonstration lasts
1 hour, providing airlines and aircraft operators with the perfect introduction to each Flight Operations
software solution demonstrated.
• Visit: http://www.aircraftit.com/Operations/Webinars/Past.aspx
• Use the scroll option or view the details of the latest recorded sessions on the right and select a
Webinar recording you would like to view.
• Next click ‘Register for Recording’ and enter your details.
• Once approved the video file will appear in your Member’s Area at the Aircraft IT website.
• You can then view the Webinar recording as many times as you wish, share it with your colleagues
and retain it as part of your own market intelligence reference library.
SITA e-Aircraft, end-to-end
Aircraft Connectivity Webinar
(including demonstration of
SITA’s Flight Monitor; iPad
eFF; CrewTablet)
New Webinar Recording
Search Engine
Aircraft IT makes searching
for past webinars a richer
experience.
13th February 2014
n OVERVIEW
n SESSION OVERVIEW
Sign up to view this Webinar recording
and join industry giant SITA for an
introduction to their ground-breaking
e-Aircraft, end-to-end connected aircraft
solutions for flight and cabin operations;
aircraft maintenance; on-board services
and passengers all available additionally
on a mobile / iPad platform. During the
Webinar recording you will see an as
live demonstration of SITA’s full e-Aircraft
connectivity suite, including, as used by
the Flight Crew and Dispatchers: SITA’s
AIRCOM Server FlightMonitor and SITA’s
e-Aircraft Services iPad Applications
(including : Electronic Flight Folder); and
for cabin crew and on-board services:
SITA’s CrewTablet and OnAir’s product
portfolio which integrate with the
cockpit applications.
INTERACTIVE
WEBINAR RECORDING
Success comes at a price. Aircraft IT
Webinars have proved popular for vendors
and readers alike with more than 100 past
webinars on leading aircraft IT solutions
now available, and more to come. That’s
the success. But with so many webinars to
choose from, finding the ones that address
any reader’s specific brief is becoming a
challenge in itself. That’s the price.
So we’ve greatly enhanced your webinar
search experience with the new ‘past
webinar’ search facility. Whether it’s
MRO or Operations, you can search
by ‘Webinar Name’, by ‘Vendor’ or by
‘Category’– iPad/mobile or data analytics.
Finding the right information for you just
got easier.
INTERACTIVE
SEARCH FOR WEBINARS
CLICK HERE TO SEE OUR ENHANCED
WEBINAR SEARCH EXPERIENCE
28 | AIRLINE & AEROSPACE MRO AND OPERATOINS IT CONFERENCE | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
VENDORS EXHIBITING THEIR SOLUTIONS AT MIAMI THIS YEAR INCLUDE
EVENT PREVIEW: Airline &
Aerospace MRO and Operations
IT Conference
AMERICAS, MIAMI: 18th & 19th MARCH 2014
HYATT REGENCY MIAMI HOTEL, MIAMI, FL, USA
The world’s leading aviation IT conference for MRO/M&E and flight
operations solutions returns to Miami in 2014 bigger and better!
A
IRCRAFT IT WOULD like to invite you to
attend the World’s leading aviation IT
conference dedicated to MRO/M&E and Flight
Operations IT Solutions: the Airline & Aerospace MRO
& Operations IT Conference — Americas
THIS 2014 CONFERENCE FEATURES
• New EFB & MRO/M&E IT Vendors Showcases
• Over 40 Vendors exhibiting their latest software and
hardware solutions
• Dedicated Flight Operations and Maintenance IT
tracks in the agenda inc: case studies and workshop
sessions. Key topics: Tablet Strategy for Flight
Deck, Hangar and Line Maintenance, Big Data,
Aircraft Connectivity, iPad vs Windows EFB, ETL,
Maintenance e-signatures, MRO Data Migration,
Software Implementation best practice plus lots
more.
WHY ATTEND AS A DELEGATE
“An excellent event. It was fantastic to meet with people who are at different points in
a M&E selection, implementation and online process. So much knowledge in one spot.”
Transport Canada
The Airline & Aerospace MRO & Operations IT
Conference — Americas, returns to Miami for 2014
bigger and better than before with: 40+ of the world’s
leading IT vendors exhibiting their solutions; Listen to
keynote presentations and case studies; and take part in
interactive workshop sessions.
It is the only event in the world that provides airlines,
“Very good for networking and offers
a broad prospective on the market.
Flawlessly organised.”
Boeing
aircraft operators, MROs and OEMs with a one-stop
shop to be able to review and demo the latest cutting
edge technology, designed to streamline and increase
aircraft maintenance and flight operations efficiency, as
well as reduce costs dramatically. From the latest iPad/
Tablet solutions for the Flight Deck or Hangar to a
complex maintenance management system.
THE CONFERENCE PROVIDES A NUMBER
OF SUPERB OPPORTUNITIES
• A large exhibition area allows airlines, aircraft
operators, OEMs and MROs the opportunity to try
out the major software and hardware IT systems
from 40+ the world’s leading vendors. See over
the page for a full list of vendors exhibiting their
solutions and learn more about the software and
hardware you will see.
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | AIRLINE & AEROSPACE MRO AND OPERATOINS IT CONFERENCE | 29
“Excellent. I found the conference to
be very informative and relevant. The
contacts we’ve made will likely prove
very useful in improving the operations
of US Airways.”
• A two day agenda of presentations, case studies and
interactive workshops given by industry experts
and the airline/MRO IT users themselves, discuss
the latest trends and innovations in this rapidly
developing sector of the industry. New for 2014! EFB
and MRO/M&E Software vendor showcase.
• Network with your peers from other airlines and
MROs from across the Americas region. Learn from
their experiences, recommendations and exchange
ideas. 350+ delegates will be in attendance.
LIVE SOFTWARE DEMONSTRATIONS
One of the key benefits of this event is that it allows
airlines, aircraft operators, MROs and OEMs with an
excellent chance to review and demo all the major
software and hardware solutions in one place, in 2 days.
Extended refreshment breaks during the presentation
programme allows lots of time to browse the exhibition
area, and:
• Try out all the major MRO/M&E and Flight
Operations Software and Hardware solutions from
the world’s leading vendors and see how they can
benefit your company.
• Discuss with the vendors best practice and how to
overcome any problems you may be having with your
current systems.
• Try out all the latest upgrades and add-ons to
compliment your current systems.
180mm Trim
Director Operations Engineering,
US Airways
MRO /M&E SOFTWARE YOU WILL BE
ABLE TO DEMO INCLUDES
• Fully Integrated End-to-End MRO/M&E Solutions.
• Supply Chain Solutions Software.
• Digital Documentation Management Solutions/CMS.
• MRO Solutions Linked to Enterprise Wide Software
(ERP etc.).
• Full scanning Services for Paperless Solutions.
• iPad/Tablet Solutions for the Hangar and Line
Maintenance
FLIGHT OPERATIONS SOFTWARE AND
HARDWARE SOLUTIONS AVAILABLE TO
DEMO INCLUDE
• iPad / Win 8/ Tablet solutions for the Flight Deck.
• EFB (Electronic Flight Bag).
• Flight Planning Solutions.
• Fuel Saving Solutions.
• ETL (Electronic Technical Log).
• Operations Cost Management.
• Optimising Weight & Balance Software.
FOR EVENT INFORMATION
AND REGISTER YOUR DELEGATE PLACE
CLICK HERE OR CALL +44 1403 230888
Email: [email protected]
Our airplane knowledge
is your training advantage.
The Boeing Pilot and Technician Outlook forecasts a demand for a million new
personnel over the next 20 years. Boeing is helping the industry meet that demand
through the unmatched expertise of our global team and a growing network of training
campuses and industry partnerships. Innovative solutions for a new generation of pilots
and maintenance technicians. That’s the Boeing Edge.
boeing.com/boeingedge/ﬂightservices
30 | WHITE PAPER: AVIATION EXPERTS | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
T
ODAY’S ORGANIZATIONS ARE, to an
increasing extent, confronted with the
challenge to keep their information technology up to
date. The pace of business is rapidly increasing while
congruently, it seems that IT systems that were
state-of-the-art on one day are already out of date by
the next morning.
The ever increasing speed of new technology
developments thus leaves business leaders and
IT specialists facing the question of whether to
modernize legacy systems or to develop and introduce
completely new systems. Weighing off the costs and
benefits of both options can be rather challenging. In
this paper you’ll discover the advantages and risks of
both approaches and learn how several companies
were able to considerably reduce costs and improve
performance by overhauling their legacy applications.
BOTH SIDES OF THE BUSINESS CASE
Application
Modernization
Marc Borkowsky, Business Analyst and Benjamin Walther,
joint CEO, aviationexperts suggest overhauling legacy
systems for the next generation of information technology
‘Never touch a running system’; it’s a statement
that is well-established within IT departments. Yet,
legacy systems entail considerable maintenance costs
while lacking agility and adaptability. But today’s
companies are often stretched to make the difficult
comparison and assessment of the trade-offs of either
recycling legacy systems to pave the way for state-ofthe-art software or, in contrast, modernizing current
applications.
If done right, companies can realize substantial cost
savings by following the example of the City of Fort
Worth in the State of Texas, USA. By modernizing
its legacy applications, the city is saving $850,000
of ongoing costs for these applications each year.
The Irish Life Group, Ireland‘s leading life and
pensions company, may serve as another great
example: it found that an 80% reduction in operating
expenses could be achieved through an application
modernization program. Productivity gains and
improved agility of its systems for future innovations
were an additional benefit.
The key question, of course, does not come out
of the blue: the ever increasing speed of change in
today’s business environment calls for adaptive, lean,
and yet efficient IT applications that are customized
to the functionality required for the respective
industry. However, the reality in many companies
provides for a very different picture. The portfolio of
applications used today is in many cases outdated and
lacks flexibility which, in turn, results in a hindering
of operational efficiency. But today more than ever,
companies need a strong basis for differentiation,
responsiveness, and agility to win customers.
This naturally includes an up-to-date portfolio of
applications that enables them to create even more
value with what they have. Otherwise, there are many
competitors gladly willing to overtake you and put
them out of the picture.
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | WHITE PAPER: AVIATION EXPERTS | 31
“…the ever increasing speed of change in today’s business environment calls for
adaptive, lean, and yet efficient IT applications that are customized to the functionality
required for the respective industry. However, the reality in many companies provides
for a very different picture.”
LEGACY APPLICATIONS
ARE SO YESTERDAY
Yet, these legacy applications have been supporting
a multitude of companies’ processes for years now,
while providing insights and important information
for employees. But the fact remains; they can hinder a
company from exploiting its full potential due to their
high complexity and integration. Another implied risk
with legacy applications is that they are bound to hide
processes or functions that are overlapping one another.
The term ‘lean’ certainly describes something else. Of
course, one of the downsides you also need to keep
in mind is that a large legacy portfolio is constantly
demanding of extensive and thus costly maintenance
efforts, amplifying its inefficiency. And we hardly need
to mention that all of this may well be happening at the
expense of innovation.
Legacy systems get old, too. In the case of information
technology, it is the changing environment that makes
applications and software become a legacy. Interfaces
to neighboring applications and databases are out-ofdate and user interfaces do not correspond to today’s
standards with regard to graphics and guidance. In
addition, maintenance costs are further increased because
extensive software testing is necessary even when only
small extensions or functionalities are to be added.
GET THE MOST OUT OF EXISTING
APPLICATION PORTFOLIOS AND
PREPARE FOR FUTURE CHALLENGES
The challenging task now is to find the right strategy
aiming at upgrading your existing application portfolio
to meet future demands. When done in the right
manner, costs can be reduced while simultaneously
improving performance, reliability, and efficiency.
But why should one focus on the modernization of
legacy applications instead of buying new software which
is currently state-of-the-art?
Fair enough. The aviation industry has always kept pace
with if not pioneered technological developments. Hence,
while legacy applications may not be state-of-the-art
anymore, in many cases they comprise an inconceivable
number of customized and perfectly tailored functions
which have been developed over years. Replacing these
applications with completely new systems may often be
a trade-off between increasing usability and decreasing
functionality.
In light of the above, we have created an approach
in which replacing legacy, but well-proven and highly
customized systems, is not the only option for achieving
state-of-the-art performance. In fact, with regards to
finance and processes, the modernization of applications
is often found to be more efficient. Nevertheless, we
believe that it is of crucial importance to choose a
holistic approach considering the three core topics of
each application modernization: usability, data integration
and storage, and new functionality.
•USABILITY. Legacy systems often lack a state-ofthe-art user interface, resulting in complex and timeconsuming processes. Replacing these by choosing
the latest graphic frameworks, leads to enormous
improvements and savings.
• DATA INTEGRATION AND STORAGE. Since
the availability of data has rapidly increased during
the last few years, the integration and storage of
information is an inevitable part of every application
modernization. Thus, it is possible to further enhance
and accelerate processes by providing the right
information at the right time.
• NEW FUNCTIONALITY. Due to modern
technologies, the opportunity to develop and
implement new functionality is available. In addition,
new architectural concepts allow a simplified
approach for integrating improvements.
“…while legacy applications may not be state-of-the-art anymore, in many cases
they comprise an inconceivable number of customized and perfectly tailored functions
which have been developed over years.”
AVIATIONEXPERTS
THE DEVIL IS IN THE DETAIL
But how does an application modernization work?
Initially, the present legacy system and its applications
need to be analyzed and assessed for functionality,
efficiency, and adaptability. This evaluation serves
as a basis for specifying the desired functions of
the to-be-modernized application. Furthermore,
additional interfaces with other (future) systems
need to be allowed for. The next step is the actual
design and modernization of the existing application,
which is implemented by using a multitude of
different techniques. Test automation, code cleaning,
re-engineering, migration, and extraction of legacy
functions to new systems are only some of these
techniques. Ultimately, the modernized application is
released and can continue its operation.
CREATING TRUE VALUE
To once more illustrate the possible benefits of a legacy
system modernization: one of our recent projects
included the modernization of an Operations Control
System for a major European carrier. As a result, the
carrier was confronted with considerably less expenses
because the modernization incurred only 25% of the
costs compared to the development of an entirely
new system. Furthermore, a new development would
only have included standard functions, missing all the
priceless customized functions that have been added
over the years.
REGAIN COMPETITIVE ADVANTAGE
So, you see, it might well be worth dusting off those
legacy application portfolios; analyzing and assessing
current portfolios in order to determine the best possible
solution for current challenges, taking into account
costs, efficiency, and adaptability. The outcome could be
modern day speeds and efficiencies with all the functions
that your particular business uses and a significant saving
in costs. n
aviationexperts is an international technology and
consulting company in the aviation industry. Since
being founded in 2009 it advises more than 15
customers in 10 countries. With a team of almost 20
consultants at offices in Frankfurt and Abu Dhabi the
company generated sustainable profits from annual
revenues of more than 1million euros. The business
analyzes and assesses current portfolios in order to
advise the best possible solution for current challenges,
taking into account costs, efficiency, and adaptability.
MARC BORKOWSKY
Marc Borkowsky is a Business Analyst at
aviationexperts and works on projects
with airline clients on topics such as
fuel excellence, process optimization
and legal compliance. Marc graduated
with a Master’s degree in International
Business & Law from the Management
Center Innsbruck and holds a Bachelor’s
degree in Management from the California International
Business University in San Diego (USA).
BENJAMIN WALTHER
Benjamin Walther is one of the two
CEOs of aviationexperts. As a recognized
specialist for aviation IT and operations,
he delivered projects to airlines and
airports around the globe, specializing
in the implementation and execution
of long-term strategies. With his deep
expertise, the international project
delivery experience and leadership personality, Benjamin
exemplifies aviationexperts’ commitment to change
the client’s business. Benjamin graduated in Business
Information Systems from University of Applied Sciences
in Frankfurt.
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JOIN THE DEBATE
32 | TENDERS | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
Operations Software Tender Upload
CLICK HERE TO VISIT THE ASG WEBSITE
Aircraft IT website Operations Software Tender Upload function puts your
requirements in front of all the leading Flight Operations IT Vendors.
US PATENT 82131081
MOUNTS AND CRADLES
DESIGNED FOR TODAY’S EFB
T
• iPAD • GALAXY • SURFACE
• Tablet Power Supplies Available •
• FAA PMA Approved •
STC’s available for the following aircraft:
A319/A320/A321, B737, B757, B767,
B777, E145, E170, E190, L382 (C130)
MIAMI, FLORIDA, USA
PH: +1-305-378-9786
W: WWW.ASGINC.NET
E: [email protected]
[email protected]
“COMMITTED TO KEEP
YOU FLYING”
U S PAT E N T E D E F B M O U N T I N G S O L U T I O N
HE AIRCRAFT IT Tender Upload function
allows Airlines and Aircraft Operators the
opportunity to send their software requirements to
30+ of the world’s leading Flight Operations IT
Vendors at the click of a mouse. It’s all of a piece with
Aircraft IT’s mission to put readers in front of as many
opportunities as possible to maximise their
professional effectiveness; this time by linking to other
professionals with a proven track record of matching
complex requirements with effective solutions.
Whether you are looking for EFB software and
hardware (Class I, II, III), iPad Solutions for
the Flight Deck, Flight Planning Software, Fuel
Saving Solutions, Crew Scheduling Software, this
Tender upload feature will allow you to send your
requirements to all the major IT Vendors at the same
time... and it’s not rocket science! In fact, it couldn’t
be easier.
HERE’S HOW IT WORKS:
• Visit the Tender Upload page at the Aircraft IT
Operations Website by clicking here.
• Login below with your Aircraft IT Membership
details. If you are not a member click on sign up
and enter your details - it is free to join. If you are
already logged in click on ‘Upload Tender’ below.
• Fill in the Tender Upload form and upload a PDF
document of your requirements. Under the ‘Software
Type’ section, which ever box you tick sends your
Tender to all the IT Vendors in that section of the
Aircraft IT website.
• Click ‘Upload Tender’ and your information will be
sent to the key contacts at the IT Vendors.
Once the Tender has been uploaded the IT Vendors
will very soon send you details about their software
and product solutions that would be suitable to address
your requirements.
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | VACANCIES | 33
TARGETED OPPORTUNITIES
…your
next step
Aircraft IT Operation ‘Vacancies’
on the website highlights real
opportunities with great businesses
looking for the best professionals
AVIASO
Aviaso
connecting aviation and software
Considering your next career move? At Aircraft
IT Operation ‘Vacancies’ great businesses flag up
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market.
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trawl through a host of general vacancies to find
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CAREER OPPORTUNITIES
CURRENTLY ON THE WEBSITE
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FUEL
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AVIASO
Aviaso
SOFTWARE ENGINEER (JAVA)
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Aviaso Inc. · Huobstrasse 10 · CH-8808 Pfaeffikon · Switzerland · Phone: +41 55 422 0000 · www.aviaso.com · [email protected]
CLICK HERE FOR MORE DETAILS
CLICK HERE FOR MORE DETAILS
34 | SOFTWARE DIRECTORY | AIRCRAFT IT OPERATIONS | MARCH/APRIL 2014
Operations
Software
Directory
Key ‘at-a-glance’ information from the world’s
leading Operations software providers.
From Electronic Flight Bags (EFBs) to Fuel
Management Systems; From Flight Planning
Solutions to Operations Cost Management —
the leading IT vendors below can cater for
all requirements.
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AircraftIT: All about Solutions for Airlines and Aircraft
ACFT PERFO
W: www.actperfo.com
T: +352 26 12 94
E: info@ actperfo.com
Company formed: 1999. Office Location: Steinfort, Luxembourg
Number of Modules................10
Key Business/Software Areas
• WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft
• All A/C Types TO. & LAND. Performance soft
• EFB SOFTWARE SUITE
• Operational support in Performance and Operations
• EFLS Electronic loading system ground operations
ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and related
support since start up in 1999. Our products are in continuous evolution in order to adapt to new
regulations or practices in this rapidly changing business. We use our expertise to help the customers and
our commitment is to find the best solution for any challenge an airline could face. Safety is a major
concern of our ACFTPERFO team and our airport database has been developed to be the best on the
market. It is maintained up to date using extremely efficient tools which guarantee the highest level of
accuracy and follow up.
Click Here for Software/Product Details
Click Here to Request Private Demo
AIRCORE SYSTEMS GMBH
W: www.aircore.aero
T: +49-2992-9771-40
Company formed: 1992
Office Location: Fuerstenberger Strasse 70, DE-34431 Marsberg, Germany
Name of Product Marketed
• AS – FlightBag 3.0
Number of Modules..................6
•Library
•CrewBriefing
•JourneyLog
•TechLog
•LeastCostRouting
•PostFlightAnalysis
The aircore_systems GmbH is a part of the PAS-IT-Group founded in 1992 and located at Marsberg,
Germany, close to airport Paderborn (PAD / EDLP). Subject of the business is to provide suitable and
affordable software solutions and consulting for the airline industry. The major difference to other
companies is our combination of IT knowledge on the one hand and airline knowledge on the other hand
as several staff members hold a valid captains rating on transport category aircraft in addition to their
academic degrees. The main software application of aircore_systems which is in use since many years at
several regional airlines is the EFB solution: AS – FlightBag 3.0. In addition to the aircore_systems core
modules several third party airline specific applications can be fully embedded into this software suite
environment. These are for example the applications of the two primary navigation software providers,
the cost index applications, T/O performance tools, reporting tools and so on. The integrated Least Cost
Routing Table administrates all data transfers including the data of the third party applications and
minimizes the transfer costs significant. The workflow optimization - resulting in an efficiency gain and
cost reductions - is the main aim of the AS – FlightBag 3.0 Suite. This goal is realized by a seamless
information transfer between all participating members like operations control, cockpit, maintenance,
back office, authorities and others parties. Trust center proven eSignatures can be assigned to all legal
relevant activities and workflows and make sure that paper based work can be substituted fully by
electronic workflows..
Click Here for Software Details
AIRLINE CONTROL SOFTWARE
W:
www.airlinecontrol.com
T: +48 22 2095035
Company formed: 2005, Office Location: Poland (Warsaw), UK (London), Marocco (Casablanca),
USA (New York), Argentina (Buenos Aires)
• ACS System
• Flight Operations, OCC Flight Dispatch, Crew Support with Duties autoplanner
• CAMO (Part-M) and Maintenance (Part-145)
• Safety Management System (SMS) & QMS
• Handling, Fueling, Training (CBT Platform)
• Tickets & Booking (Revenue Management, Tarrif Engine)0
A specialized IT company engaged in software development for the airline. The main product is the ACS
System, consists of 16 modules. There are optional modules: OPS (including OCC Flight Dispatch, NTO,
FLIGHT INFO PAX OPS, MCC), CREW, CAMO (Part-M), LINE MAINTENANCE (Part-145), FLEET MANAGEMENT,
HANDLING, FUELING MANAGEMENT QMS, SMS, TRAINING, TICKETS & BOOKING and built-in modules:
DOCUMENTS MANAGEMENT, LOGISTICS, COMMERCIAL, FINANCE SUPPORT, SYSTEM ADMINISTRATOR. System
is designed for small and medium-sized airlines cover in full all aspects of managing and supporting the
airline. YOM 2012. Uses the latest technology – mainly Mictosoft and Apple. Three platform for user: PC,
WWW, iPad/iPhone. Scalable and open integration with other systems existing in the airline. For data
security, each client can use an online database replication.
AIR SUPPORT A/S
W: www.airsupport.dk
T: 0045 7533 8889
Company formed:1988; Office Location: Billund, Denmark
• PPS - Preflight Planning Solutions, CrewBriefing
• Flight Planning
• CrewBriefing facilities
AIR SUPPORT specializes in the provision of pc-based flight planning software systems with integrated
web-based CrewBriefing — PPS and CrewBriefing - services to private and commercial business aircraft
operators, regional/charter/cargo/national airlines, military/utility operators and flight service providers.
Today, PPS is used by aircraft operators throughout 32 countries operating more than 3000 turboprop and
jet aircraft daily consisting of more than 350 different aircraft types and versions.
PPS is powered by LUFTHANSA Systems FlightNav worldwide navigation data including all global route
restrictions, worldwide updated NOTAMs, Surface Weather data and Wind and Significant Weather charts
based on original source data.
MARCH/APRIL 2014 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 35
ARCONICS
W: www.arconics.com
T: (00353) 1611 4625
Company formed: 2001; Office Location: Dublin, Ireland
• Manual Manager, AirPortal, EFB Viewer
• EFB Document Management
• Airline content management
• Flight crew notices management
• Mobile document viewer apps
• EFB document viewer
Arconics is a leader in content management software and services for airline operators. Our team has
over 10 years of world-class expertise in airline operations and document standards, web and mobile
applications and XML data processing. Arconics provides EFB Document Management for Notices, Manuals
and Forms on EFB Class 1, 2 & 3, Web and Mobile.
Arconics products reduce costs, improve efficiency, and ensure regulatory compliance. Thousands of
flight and ground operations staff, pilots and cabin crew depend on Arconics products to help safely and
efficiently operate their fleets every day.
AVIASO INC.
W: www.aviaso.com
T: +41 55 422 0000
Company formed: 2003; Office Location: Pfaeffikon, Switzerland
• Airline Portal, Fuel Efficiency, EU-ETS, ART-Aviation Reporting Tool, Additional Products.
Number of Modules.............. n/a
• Airline Portal
• Fuel Efficiency
•EU-ETS
• ART - Aviation Reporting Tool
• Additional Products
Aviaso is an international software company developing products exclusively for the aviation industry.
The focus of Aviaso is on complex, operational aviation topics, such as Fuel Efficiency, EU-ETS,Aviation
Reporting, and Crew Communication. Additionally, Aviaso has a long experience in integratingaviation IT
systems and also develops the Aviation Portal - a leading intranet solution for aviation companies.
Furthermore, Aviaso maintains data centers in Switzerland and Sofia and provides customized
hostingsolutions for aviation companies.
Aviaso has its head office in Switzerland and a software development center in Sofia/Bulgaria. The
companywas founded in 2003 by Nicola Fantini, Rudolf Christen, Georgi Mitov, and Ivan Markov and has
nowa total staff of 23 employees..
AVIOVISION NV
W: www.aviobook.aero
T: + 32 16 29 89 80
THE BOEING COMPANY
Company formed: 1916
Company formed: 2010; Office Location: Leuven, Belgium
• AVIOBOOK / EFB for Airlines & Business Aviation
•Main
• Operational Flight Plan
•Briefing
• Weight & Balance
•Charts
•Performance
•Reports
•Library
•Tools
• EFB Ground Administration Tool
AvioVision N.V. is a young Belgian company that is offering an innovative and comprehensive EFB
solution, by facilitating integration of technologies in its EFB products, combining them with operational
excellence into smart solutions for front line and back-office staff.
AVIIT LTD
W: www.aviit.com
T: +44 (0)1383 620922
Company formed: 2004; Office Location: Fife, Scotland.
• Archimedes & eMan
• ACARS data management - Archimedes
• ACARS Technical Consultancy
• Technical publications Distribution - eMan
• Document Acknowledment - eMan Read & Sign
• IT systems management & support
AviiT is exclusively focused on the provision of software solutions to the aviation sector.
Drawing upon data sources such as ACARS, Archimedes provides a powerful capability to capture, analyse
and present valuable, real time data in a clear and flexible format to Operation and Engineering teams.
eMan provides an efficient capability for the distribution of technical publications across the maintenance
and repair estate. Used by aircraft operators and 3rd party MROs alike, eMan unlocks the benefits of
smooth and efficient distribution of engineering and process documentation. eMan is available as an
on-premise or hosted offering for complete deployment flexibility.
W: www.boeing.com/boeingedge/informationservices
• Electronic Flight Bag Solutions
• Flight Operations Solutions
Boeing offers the industry’s broadest range of aviation services to provide our customers the ultimate
competitive advantage. We call this the Boeing Edge. In the information services field, we are keenly
focused on addressing our customers’ continuous need for integration and optimization of information.
Using data, software, analytics and IT infrastructure, we connect airplanes, operators and data. We strive
to enable smart and informed decision-making to take operational efficiency of their aircraft fleet and
operations to the next level.
CGX AERO
W: www.cgxaero.com
T: ++33 6 14 66 68 00
Company formed: 1996; Office Location: Castres (France), Labège (Toulouse, France)
• Odyssee, Sat4flight, Man4flight, Geotitan
•ODYSSEE
• PBN Ops Approval
• Assistance for regulatory compliance
•GEOTITAN
•SAT4FLIGHT
CGX AERO develops, integrates, distributes, implements and helps to operate high added value aeronautical
information systems optimized to Civil and Military Aviation around the world. Key areas include: Flight
Efficiency and EFB Implementation, PBN implementation (ops approval), RAIM prediction, and instrument
flight procedures design (including RNP AR). CGX AERO is also very glad to have successfully started
ODYSSEE, a decision aid system for operational manager. ODYSSEE adapts Business Intelligence principles for
operational managers (Operational Intelligence), and provide with dynamic dashboards and KPIs to get new
savings and save fuel.
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DAC INTERNATIONAL, INC.
W: www.dacint.com
T: +512-331-5323
Company formed: 1984; Office Location: Austin, Texas
• Electronic Flight Bag, GDC64 (Tablet to Aircraft Interface unit)
DAC International, Inc. specializes in Avionics systems for a wide range of aircraft including major and regional
airliners. We offer cockpit system upgrades to meet new operational requirements as well as replacement
for older systems. In-house capabilities include a range of analog-digital (A/D), digital-analog (D/A), digitaldigital (D/D) converters, Electronic Flight Bags (EFB) and Tablet to Aircraft Interface Units. (TAIU)
Talk to us about anything from FMS, Cockpit Displays, CVR/FDR, Cabin Passenger Briefing systems, ARINC 615
data loaders and more. Certification and integration packages can be included.
EASYBROWSE GMBH
W: www.easybrowse.com
T: +49 385 343146-20
Company formed: 1994; Office Location: Schwerin
• TCToolbox Airline Edition
• EFB Software Solutions
• Digital Documentation Management
• Communication Optimisationy
With the electronic publishing solution from EasyBrowse you create electronic publications ready to use
on EFBs, in the Intranet or on iPads.
• Powerful search options
• Virtual publications based on aircraft type / registration
• Automatic database updates
• Incremental updates
• Bookmarks, notes
• Zero footprint installation
• Distribution management and monitoring
• Support any SGML/XML structure plus a wide varity of their formats (PDF, graphics and video)
Want to keep up with IT developments?
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ETS AVIATION LTD.
W: www.etsaviation.com
T: +351 91 580 1007
Company formed: 2009; Office Location: Gibraltar, UK
• Aviation FuelSaver™, Aviation Footprinter™,
ETS Support Service
• Fuel-efficiency Software Solutions
• EU ETS Data Management and Reporting Verificiation Software
• Fuel Saving Consultancy
• ETS Data management consultancy
ETS Aviation Ltd. are specialists in fuel-efficiency programmes and emissions data management.
Since early 2009 our team of aviation specialists and software designers has helped hundreds of
aviation operators all over the world. We work with airlines, business aviation operators and trip support
companies. And we make their life easier.
We created the ground breaking Aviation FuelSaver™, software and consultancy programme - the easiest
to use and lowest cost fuel efficiency system on the market - having already launched a software and
consultancy solution called Aviation Footprinter™, for managing EU ETS (Emissions Trading Scheme)
requirements.
EVOKE SYSTEMS
W: www.evoke-systems.com
T: +44 (3)456 521240
Company formed: 2001; Office Location: Norwich, England
• Training Records and Expiry Management
• Cabin Crew Flight Reports
• Journey Log and Fuel Analysis
• EU-ETS Management
• Document Library and Notices
Evoke Systems is a British software company founded in 2001 to provide innovative, cost effective
solutions to the airline industry. EFOS (Electronic Flight Operations System) is a web-based crew portal
and flight operations management system with supporting mobile device software for use as part of an
EFB solution.
Evoke Systems has clients in both the commercial and business aviation sectors operating from the
UK, Europe and the Middle East. They include start-ups and established airlines looking to streamline
their processes. Our customers tell us that we provide exceptional levels of support and provide creative
solutions to their problems.
FLATIRONS SOLUTIONS
(Formerly InfoTrust Group) W: www.flatironssolutions.com, www.techsightx.com
T:+1.303.627.6535
E:[email protected]
Company formed: 1994, Office Locations: Irvine, CA, Boulder, CO, Superior, CO, Phoenix, AZ,
Austin, TX, Arlington, VA, Shanghai, China, London, UK
TechSight/X® Suite of Products
Number of Modules.............10+
• Content Management System (CMS)
• Interactive Electronic Technical Publisher (IETP)
• Maintenance & Engineering
• Flight Operations
• Tablet Solutions & Mobility
Flatirons Solutions provides information management consulting services and solutions, including
transformational outsourcing services for technical and training information for Fortune 500 and other
companies in the aviation and aerospace, enterprise, government, high-tech, and publishing and media
industries — helping our customers deliver the right information, at the right time, to the right people.
The TechSight/X suite of products is the leading independent solution for technical information
management developed specifically for the aerospace industry. For more than 25 years, the world’s
largest airlines and aerospace manufacturers have relied on the TechSight/X suite of products to create,
manage, and deliver large volumes of technical information in support of the production, operation, and
maintenance of aircraft throughout their lifecycle. .
Click here for software details
Click here to request private demo
FLYGPRESTANDA AB
W: www.flygp.se T: +46 40 642 00 10
Company formed: 1969; Office Location: Malmö/Sweden, Connecticut/USA
• Airport Analysis, Performance GURU, FOCS
• Aircraft Performance Services
• Flight Planning Software
• Performance Engineering
• Special Performance Calculations
• Engine Failure Procedures
Flygprestanda AB, a pioneer in aircraft performance calculations, was founded 1969.
For over 40 years Flygprestanda has been in the forefront of providing aircraft operators of all kind with
high quality services. Today Flygprestanda is serving around 200 customers worldwide from the head
office in Malmö, Sweden and continues to lead innovation in this part of the aviation industry with its
well known Airport Analyses, Performance GURU and Flight Operations Control System (FOCS).
High quality performance calculations for take off and landing are essential for safe flight operations and
a modern flight planning solution is the key to achieve the most cost efficient operations possible.
FUELPLUS SOFTWARE GMBH
W: www.fuelplus.com T: +49 (511) 496050
Company formed: 2000; Office Location: Hannover (Germany), Brasov (Romania),
Johannesburg (South Africa), Boston (USA)
•FuelPlus
• Fuel and Operational Analysis
• Emission Monitoring & Reporting
• Fuel Supply Management
• Fuel Operations Support
• Fuel Accounting
FuelPlus, a leading provider of fuel management IT solutions for the global aviation industry, enables
airlines to implement and operate sophisticated fuel management processes which improve internal
efficiencies, and achieve substantial savings.
FuelPlus consists of a set of modules to handle fuel planning, tendering, contract management, inventory
and supply chain management, operations, tankering, EU ETS emissions monitoring and reporting,
prepayment, and accounting.
-AERO DIVISION OF GRANDTRUST
INFOTECH PVT LTD
W: www.g-aero.com
T: +91 9995801266
Company formed: 2008; Office Location: Cochin, India
• G-COMS Airline Cost & Contract Management System
• G-RPS Airline Route Profitability System
• G-ARMS Airport Revenue & Contract Management System
• G-GRMS Ground Handling Services Revenue & Contracts Management System
• Airline Contract Management
• Airline Cost Management, Budgeting and MIS/Dashboard Reporting
• Airline Route Profitability
• Airports / GHA Contracts Management
• Airports / GHA Revenue Management
G-AERO offers a suite of innovative software products for Airline, Airports and Ground Handling Agents
for their Contracts, Cost and Revenue Management. G-AERO product suite not only helps to implement
proven industry best practices but also assures direct financial benefits. G-AERO uses latest, secure
Microsoft .Net technology in developing its solutions. G-AERO believes in providing best value for money
for their customers and there by ensures quick ROI.
IDMR SOLUTIONS
W: www.IDMR-Solutions.com
T: 347-565-4367(IDMR)
Company formed: 2008; Office Location: New York, USA
•InForm
Number of Modules.............20+
• Technical Manuals
• Ground Ops
• Audits
• Distribution
IDMR is a global provider of easy to use and all encompassing Technical Documentation Management
Solutions which have been designed exclusively for Fleet operators, MRO providers and OEM
organizations. IDMR’s Technical Documentation Management Solutions have proven success in increasing
operational performance and decreasing operational cost while insuring airworthiness, safety and
regulatory compliance.
IFR SKEYES
W: www.ifrskeyes.com T: +33 (0) 562 74 75 00
Office location: HQ: Colomiers / France. Offices in Moscow ; Singapore ; Quito (Ecuador)
• AMASIS –> 7 core modules + 6 add-ons
• KEOPS –> 8 core modules + 11 add-ons
• IBIS –> 6 core modules
• Flight Scheduling and Flight tracking
• Crew rostering / Management
• Communication management (movements, load, ATC slots, web based crew portal)
• Budgeting and post flight analysis
• Business intelligencee
KEOPS as a complete information system is the spine of Airline operations. The information is controlled
and enhanced as the events occur (Flight scheduling, Crew management, Logistics, Flight tracking,
Performances, DOC Analysis …) to analyse the activity and monitor associated costs. These financial data
enrich a database to generate budget simulations, or hypothetic flight quotation. The combination of the
19 modules and add-ons of this integrated software ensures the company a full operational and financial
control of the whole activity. Powerful communication functions spread and automatically integrate the
messages linked to the different operational participants (services, crew, suppliers, IATA)..
IFS - INTERNATIONAL
FLIGHT SUPPORT APS
W: www.ifs.aero
T: +45 33464600
Company formed: 2001; Office Location: Skindergade 43 - 2MF, DK-1159
Copenhagen K., Denmark
• PFB Paperless Flight Bag solution, PFB Back-Office Platform, PFB Document
Management & Library Module, PFB Web Crew Portal & Notification Module, PFB
Electronic Flight Planning Module, PFB Voyage/Journey Log Reporting Module
(Pre+Post flight), PFB W & B/eLoadsheet Module w/electronic sign-off, PFB Take-Off
Performance ON-line, PFB Take-Off Performance OFF-line, PFB Landing Performance
OFF-line, PFB eTechlog Module w/MEL data import/export, PFB eReporting Module,
PFB Duty Time Registration Module
• EModular PFB Platform Architecture
• Modular PFB GUI Architecture
• Seamless integrations with multiple back-end systems
• Fully customized set-ups without expensive R & D costs
• Designed for simplicity, userfriendliness and effectiveness
IFS – International Flight Support is an innovative and experienced supplier of iPad OS and Windows
XP/7/8 based EFB Platform solutions aimed exclusively at the aviation industry. The company was
founded in 2001 and has a full decade of operational experience providing in-cockpit calculation solutions
to airlines, business aircraft operators and military users. The PFB™ Paperless flight Bag software solution
defines a new standard for high quality modular EFB architecture. It was built to achieve complete data
integration to any back-end software systems used by the operator while offering a unique degree of
customization options that reflects each operator’s preferences.
OVIDIUS GMBH
W: www.ovidius.com
T: +49 30 4081895-0
Company formed: 1996; Office Location: Berlin
• TCToolbox Airline Edition
Number of Modules........... n/a+
• Digital Documentation Management
• Communication Optimisation
TCToolbox Airline Edition is a comprehensive package consiting of tools that support the complete
workflow of the manual creation and distribution process: TCToolbox being an approved and robust
Content Management System (CMS); SGML-/XML-based CMS; Versioning, access control; Rights
management; Supports any graphics format; Importing of Excel tables; Re-use of information modules
and graphics; Effectivity management; and Automatic generation of change marks
The powerful typesetting system TopLeaf from Turnkey supports the automatic generation of PDF files and
revision packages.
NAVTECH, INC.
W: www.navtech.aero
T: +1 519 747 1170
Company formed: 2002; Office Location: Waterloo, Canada; Surrey, UK; Kista, Sweden
• Aircraft Performance Family: ToDc, Weight & Balance, Airport Obstacle Database, Driftdown
Data, WiFly. • Charts Family: Aerocharts, Enroute Charts, eCharts, iCharts• Crew Family: Navtech
PBS, Navtech Optimizer + partner offerings from IBS, IBR and eTripTrader • Electronic Flight
Bag - solutions for viewing Navtech eCharts, Aircraft Performance products, and Navtech Flight
Plan via EFB • Flight Planning Family: Navtech Flight Plan + weather services • Navigation
Data: data from suppliers such as: GE, Honeywell, ARINC, Universal etc.
• Aircraft Performance
• Flight Planning
• Flight Dispatch and Weather & NOTAM
• Crew Scheduling/Planning
• Weight & Balance
Navtech, Inc. is a leading global provider of flight operations solutions, serving more than 350 airlines and aviation
services customers. Navtech’s product suite includes aeronautical charts, navigation data solutions, flight planning,
aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. Many of
Navtech’s products can be configured as part of an EFB solution, including take-off data calculation, weight and
balance, and aeronautical charts. These products, supported by Navtech’s AS9100 and ISO:9001 certification,
directly support millions of flights each year and help Navtech customers maximize efficiency, reduce costs, ensure
compliance with complex national and international safety regulations, and effectively deliver their services.
Click Here for Product Details
NVABLE LTD
W: www.nvable.com
T: +44 141 280 0050
Company formed: 2005. Office Location: Glasgow, UK
• Appixo, Appixo ETL
• Electronic Technical Log
• Alternative Training & Qualification Programme (ATQP)
• Station Operational Compliance (SOC)
• Management Dashboards & Analysis
NVable (pronounced “enviable”) was founded as a specialist software development consultancy creating
bespoke solutions that allow customers to exploit the full value of their operational data. NVable now
also offers its own software products. NVable recently launched Appixo – a platform that combines large
scale data handling with a framework to support multiple mobile data acquisition applications.
The Appixo ETL is one such application, first launched in May 2012 with BA CityFlyer. NVable is now
expanding its suite of aviation focussed applications. The growing list now includes ATQP and SOC
Management. The data gathered from each application is fed into the Appixo analysis platform to feed
the Management Dashboard & Analytics. This allows for real-time analysis of aircraft status, fuel burn/
uplift, defects, Out of Phase Maintenance etc.
OPEN AIRLINES
W: www.openairlines.com
T: +33 531 61 52 10
Company formed: 2006; Office Location: 1 rue Baour Lormian 31000 Toulouse
• SkyBreathe Fuel Efficiency ; Crew Intelligence ; OptiFleet; CrewPad
• Crew Efficiency
• Fuel Efficiency
• Fleet Efficiency
•EU-ETS
• Cabin Crew CRM
OpenAirlines was founded in 2006 by former airline operations top executives with the vision to
bring innovation to the industry. We are committed to approach our customers with great listening
skills and professionalism to deliver results and added value and by combining unique business and IT
skills, OpenAirlines proposes innovative solutions to reduce costs and bring a competitive advantage to
our customers.
We believe that innovation is very important with more than 25% of turnover devoted to R&D – we have
also won the award for Best Innivative company at AGIFORS Crew for 2008 and 2010.
OPTIMIZED SYSTEMS AND
SOLUTIONS (OSYS)
W: www.o-sys.com
T: +1 703 889 1300
Company formed: 1999; Office Location: HQ Reston, VA; Houston, TX;
San Diego, CA; Indianapolis, IN; Derby, UK; Bristol, UK; Gateshead, UK; Singapore; Qatar
• Fuel Management and Optimization; Emissions Trading Scheme MRV; Electronic
Flight Bag (EFB); Asset and Equipment Health Monitoring; MRO Business and Parts
Management; JetSCAN® Engine Health Monitoring
• Fuel Management/Optimization
• Emissions MRV
• Electronic Flight Bag/EFB
• Equipment Health Monitoring
• MRO Business and Parts Management
With a heritage of providing IT value-added services for the Rolls-Royce aftermarket, and delivering services
commercially since 1999, Optimized Systems and Solutions (OSyS) has proven solutions for commercial
aviation and defense. OSyS provides a complete range of best-in-class aviation services to enhance fleet
performance and business operations. OSyS monitors more than 9,000 engines belonging to hundreds of
civil aviation customers, helps meet compliance requirements with our products and services. Customers are
able to increase availability of their critical assets, minimize risk and operational disruption, simplify data
management to gain more value from IT investments, and improve operational efficiency.
PACE GMBH
W: www.pace.de
T: +4930293620
Company formed: 1995; Office Location: Berlin (Germany), Seattle (USA)
• Pacelab CI OPS, Live View, Trajectory Designer, EFB Data Recorder, Post Flight Server
• Cost Index Operations
• Fuel Efficiency Monitoring
• Electronic Flight Bag
• Takeoff and Landing Performance
• Cabin Configuration
Working with leading OEMs, engine manufacturers and airlines for more than 15 years has enabled
PACE to develop a range of innovative products that directly respond to the trends and challenges of the
international aviation community. PACE closely collaborates with performance engineers, senior training
captains, fuel conservation and operational efficiency managers and consultants to deliver real solutions
for real people. PACE’s portfolio of flight operations solutions is designed to support airlines’ universal
efforts to improve their daily operations, strategic planning and operational efficiency and to offset high
fuel prices and environmental demands with a more effective fuel management.
SCANDINAVIAN AVIONICS A/S
W: www.scanav.com
T: +45 7950 8000
Company formed: 1978; Office Locations: Denmark, Sweden, Norway, Greece, Bahrain, India
and Malaysia
• Scandinavian Avionics’ Tablet Based EFB Solution
• Electronic Flight Bag Solutions
• Avionics Certification
• Avionics Installation
• Avionics Maintenance, Repair & Overhaul
• Avionics Training
Scandinavian Avionics offers a state-of-the-art, future-proof, tablet based Class 2 EFB solution, which
provides the functionality to meet today’s operational requirements of airlines and aircraft operators and
in addition is simple to upgrade in the future to meet coming requirements.
The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with
a data integration center and a communication unit installed in the avionics compartment. The data
integration center is used for power, aircraft interface and server capability and the communication
unit enables and controls the data communication between the EFB system and the airline’s ground
infrastructure.
Click Here for Product Details
SHEOREY DIGITAL SYSTEMS LTD.
W: www.sds.co.in
T: (+91-22) 2281 9198/ 2281 1086
Company formed: 1993; Office Location: India: Mumbai & Bangalore, Singapore besides
Representative Offices in UAE, Saudi Arabia, UK/Europe and Latin America
• ARMS®V2 (Aviation Resource Management) Integrated InfoTech Suite
Number of Modules.: 12 Sub-systems + 5 more under development
• ARMS® Commercial Planning (CPSS)
• ARMS® Flight Operations (FOSS)
• ARMS® Crew Management (CMSS)
• ARMS® Flight Planning & Dispatch (FPDS)
• ARMS® Optimizers + ARMS® on the TAB (EFB/ETL))
Sheorey Digital Systems Ltd. (SDS) an ISO 9001:2008 & 27001:2005 software company, brings you ARMS®V2.
A current-generation, state-of-the-art Information Technology System which effectively addresses the
extremely critical and cost-sensitive nature of Commercial Airlines/ Air Transport operations.
The ARMS® V2 InfoTech Suite is the only solution in the industry capable of seamlessly integrating all of the
functional and operational areas of an Airline or Air Transport operator with a unified database; i.e. a single
repository of data with which all ARMS® modules interact.
ARMS® V2 increases process efficiencies and reduces costs while assuring strict Statutory Compliance and
uncompromising Safety.
SITA
W: www.SITA.aero
Company formed: 1949; Office Location: Head Office: Geneva, Switzerland. Main Regional Offices in: Rio De Janiero, Brazil;
Beirut, Lebanon; Atlanta, USA; Singapore; Rome, Italy .
• e-Aircraft Application Services, e-Aircraft AirportLink WiFi Service, Messaging Services
• e-Aircraft Application Services (for EFB) • e-Aircraft Connectivity Services
• AIRCOM ACARS Services • AIRCOM Datalink Applications • AIRCOM Cockpit Voice
SITA is the world’s leading specialist in air transport communications and IT solutions. We deliver and manage
business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network,
which forms the communications backbone of the global air transport industry. We innovate collaboratively with the
air transport industry, and the industry itself drives the company’s portfolio and strategic direction. We are the only
IT and communications company to run annual, industry-renowned IT surveys for airlines, airports and passenger
self-service. Our portfolio includes managed global communications, infrastructure and outsourcing services, as
well as services for airline commercial management, passenger operations, flight operations, aircraft operations,
air-to-ground communications, airport management and operations, baggage operations, transportation security
and border management, cargo operations and more. In addition, we sponsor .aero, the top-level internet domain
reserved exclusively for aviation. We are one of world’s most international companies. Our global reach is based on
local presence, with services for over 550 air transport industry members and 3,200 customers in over 200 countries
and territories. Set up in 1949 with 11 member airlines, today we employ people of more than 140 nationalities,
speaking over 70 different languages. SITA had consolidated revenues of US $1.49 billion in 2010.
SMART4AVIATION
W: www.smart4aviation.aero
T: +31 20 654 1824
Company formed: 2009; Office Location: Amsterdam, The Netherlands; Kraków and Gdansk, Poland; New Delhi, India
• Smart BRIEF, Smart BRIEF CABIN, Smart NOTAM MANAGER, Smart FUELING, Smart
VIEW, Smart MET, Smart OPS, Smart DOC, Smart EFF, Smart EFB, Smart eFORMS, Smart
PERFORMANCE, Smart ALERT, Smart COMM, Smart VIEW+, Smart ULD MANAGER, Smart
LOAD, Smart HUB, Smart ONTIME, Smart FUEL MANAGER, Smart MISSION MANAGER
• Smart BRIEF
• Smart COMM
• Smart FUEL MANAGER
• Smart EFB
• Smart PERFORMANCE
Smart4Aviation was founded to provide web based products and services to optimize, simplify and improve airline
operations. The Smart4Aviation’s goal is high quality, cost-effective solutions backed up with 24/365 support service.
It offers 21 modules which are interoperable, compatible and can be freely composed into the one system as well
as software developed on demand, which are used with success by pilots, crew, dispatchers, ground ops and many
different departments. The modules work as basic building blocks that can be used to build the system that will
meet exactly customer’s requirements, that are tailored to the customer’s needs.
T&A SYSTEME GMBH
W: www.logipad.aero
T: +49 23 24 92580
Company formed: 1994; Office Location: Hattingen, Germany
•Logipad
• iPad EFB Management
• Class-I EFB
• Class-II EFB
• Logipad for Cabin
• Logipad for Maintenance
T&A SYSTEME GmbH is an IT-Service & solution provider, founded in 1994 and headquartered in Hattingen,
Germany. The company has around 60 employees and focuses on national and international customers that reach
up to 10000 devices. We have solid international experiences with customers of global reputation. In addition to
consulting services, we are a strategic partner for development of scalable future proven IT-solutions. With Logipad
T&A provides a global EFB Management solution, to handle and support any data on Class-I, Class-II and iPad
Devices with one standardized ground process.
THALES
W: www.thalesgroup.com/aerospace T: +33 (0)5 6119 65 00
Company formed: 1968; Office Location: Toulouse, France
• TopWings
• EFB hardware
• EFB software solution
• Ground Operations
• EFB Project guidance
• Scalable end-to-end solution
An integrator to design, customize and support your EFB solution.
TopWings® is an innovative and unique solution that provides a tailored answer to your needs
for Electronic Flight Bag (EFB) implementation. Thales’s one-stop solution is a global EFB offering
for operators, comprising Hardware and Applications for cockpit and cabin. It also provides Data
Management and Ground Applications with a wide range of services. With TopWings, operators obtain
significant operational savings and quick return on investment. Best in class, TopWings is a customisable,
modular solution that helps key decision makers master complexity and make timely decisions for
better outcomes.
ULTRAMAIN SYSTEMS, INC.
W: www.ultramain.com
T: +1.505.828.9000
Company formed: 1980; Office Location: Albuquerque, New Mexico USA
• ULTRAMAIN® M&E / MRO • ULTRAMAIN Mobile Mechanics™ • ULTRAMAIN Mobile
Inventory™ • efbTechLogs™ • eCabin™
Number of Modules: .ULTRAMAIN for M&E / MRO, 28 Modules; ULTRAMAIN Onboard Systems
Software, 5 Modules
• Maintenance & Engineering
•MRO
• Maintenance Planning & Scheduling
• Paperless Customer Care on Tablets
• Electronic Aircraft Logbook
Ultramain Systems, Inc. develops M&E / MRO and EFB software for the aviation industry and is the only
aviation software provider with customers running full, end-to-end paperless operations from the cockpit
to the ground.
ULTRAMAIN® v9™ , featuring Mobile Mechanic™ and Mobile Inventory™, enables real-time paperless data
collection for the full maintenance and inventory process. Combine ULTRAMAIN v9 with efbTechLogs™,
the easy-to-use electronic logbook, and the entire maintenance process becomes paperless.
Contact us to learn what you need to equip your organization with consumer mobile devices and see why
elite aviation customers around the world are choosing ULTRAMAIN to reduce costs and increase aircraft
up time.
They make flying easier.
Tap into the power of tablet devices for a
personalized user experience. TechSight/X
iPad Application for Flight Operations
makes it easy for you to:
 Annotate, highlight, and bookmark the
information you use most often
 Keep personalized
changes persistent
across revisions, sessions,
and devices
 Search for and access
the information you
need – nothing more
and nothing less
 Acknowledge updates
to comply with
regulations
TechSight/X iPad
Application for Flight Operations
®
®
Make it easy to bring the full power
of tablets to the flight deck.
Making a Difference Together
www.TechSightX.com

etl upgrade - AircraftIT

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