our brochure
Transcription
our brochure
A Successful Recipe For 125 Years Managed Services • Catering • Restaurants • Consulting A partnership in excellence What Lessing's Brings to the Table 1 Lessing’s has been a major force in the food service industry for well over a century. Since our inception in 1890, six generations of the Lessing family have been managing every aspect of our operations, and continue to do so today. 2 A highly-respected name, Lessing’s has spent 125 years earning its sterling reputation for honesty, trustworthiness, and unsurpassed service. No other food service can claim such longevity of excellence. 3 We have the experience to execute all of your food service demands. Our certified dietician, design and culinary experts are always available to ensure your dining experiences are exemplary. 4 Lessing’s currently operates over 100 dining locations across the Northeast including schools, college campuses, camps and corporations. 5 The Company’s top management team will always be available to provide whatever services you require. The team is comprised of: Michael Lessing, President; John S Lessing, Jr., Executive Vice President; Scott McKelvey, CFO; Mark Lessing, Executive Vice President; David Lessing, Director of Business Development; Guy Reuge, Culinary Director; and Kevin Lessing, Billy Johnson and John DiPonzio the Executive Directors of the LFSM Operating Committee. 6 You have our guarantee that we will only use the highest quality food service available. Furthermore our purchasing power and knowledge ensures both quality and price efficiencies. 7 We have an experienced labor pool of over 1,000 trained employees ready to provide first class service to our clients. 8 Our size and scope of operation enables us to meet any food service needs ranging from full service cafés, to a simple breakfast service for 10 in the corporate dining room, or an off-site company picnic for 5,000 people or more. 9 Lessing’s believes that the customer truly comes first and we are accountable to all of our clients concerns. We encourage frequent performance meetings to make sure all of our client’s expectations are being met. -3- A Foundation for Partnership Founded by Maxwell Lessing in 1890 to provide services to coffee shops primarily in lower Manhattan, Lessing’s has long been one of the area’s major purveyors of food and refreshment services to business, industry, and the general public through a variety of operations. Initially run as a proprietorship, the Company became incorporated in 1917, operating its bake shop, commissary, and other activities from a downtown location on Jones Lane, which was situated parallel to Wall Street. Among numerous accomplishments, Lessing’s can boast to being the first company to “serve” the sandwich in New York’s food service industry, as well as the one that first served Coca-Cola in the Big Apple. By the late 1920’s, the Company was serving meals to New York’s workforce in as many as 20 locations, among them the famous Woolworth Building. Today, Lessing’s continues as a family owned-andoperated business with headquarters at 3500 Sunrise Highway, Building 100, Suite 100, Great River, New York - and draws on an extensive history of providing effective, cost-efficient solutions to every type of food service situation. This, combined with our commitment to exceptional quality and personal attention regardless of how many meals we serve, puts us in a unique competitive position. Furthermore, from the standpoints of pricing and performance, Lessing’s is able to boast dependable, regular on-time service without any interruption in the quality or delivery of its food. Lessing’s was one of the very first companies involved in the food service business when it established an “in-house” cafeteria for American Cable and Wireless in 1928, A substantial portion of Lessing’s current revenue still comes from contracts with private industry, as well as state and local governments. From 1980 to 2015, we’ve grown from less than $4 million in sales to more than $70 million. More importantly, led by our experienced management team, and supported by a strong organization, Lessing’s continues its impressive growth with confidence and anticipation of what’s to come in this, our third century in business. Lessing’s is organized into three fully-integrated operating divisions: 1. Food Service Management •Campus Services •Corporate •Vending 2. Catering, Special Events and Country Club Operations 3. Main Street and Fine Dining Restaurants -5- We have the experience In every way, we will not only meet, but substantially exceed the high operating standards expected from a world-class catering operation. Health Department Certification As per county and state law, all necessary health permits for running a food service establishment will be secured prior to operation. Similarly, all Lessing’s food operations management personnel will have attended and successfully completed the required local food certification course, enabling them to maintain our Company’s strict policies regarding sanitation and cleanliness. Menu and Food Preparation The impressive qualifications and diverse background of Culinary Director Guy Reuge enable our Company to continually monitor social and industry trends, create new, often personalized menus, and improve our overall culinary presentation at every Lessing’s location. Chef Guy Reuge After a successful 25-year run in St. James, Lessing’s Hospitality invited Reuge in 2009 to bring the Mirabelle Restaurant to the Three Village Inn in Stony Brook, New York. Guy Reuge is currently the Culinary Director for Lessing’s, responsible for all on-premises training, and evaluation of culinary personnel. Chef Rouge is also directly involved with catering and café menu design and implementation for our clients on a continuing basis. About Our Nutritionist Lisa Suriano is a certified nutritionist holding a Master’s degree in Nutrition and Food Science and specializing in school food service. As a nutrition expert, Lisa is on the board of directors of the New York Coalition for Healthy School Food, a non-profit that works in partnership with New York City’s Department of SchoolFood to improve the health of New York state students. Additionally, Lisa has been featured in a selection of national and regional media, including traditional print and broadcast as well as online news and social media outlets. Featured broadcast segments include New York City news programs, such as NBC Weekend Today in New York and WPIX Morning News, where Lisa shared with viewers healthy, vegetarian recipes and discussed how viewers can incorporate healthy food choices into their diets. Lisa has also made broadcast appearances on The Wendy Williams Show, News 12 Brooklyn and News 12 New Jersey. Additionally, Lisa founded a national nutrition education program, Veggiecation that introduces 1000s of American children to the delicious world of vegetables. Lisa Suriano, MS -6- -7- Food Service Management Corporate Services As stated earlier, Lessing’s has been serving the unique culinary needs of business and industry for well over a century. Our involvement in the specialized field of cafeteria services was initiated when companies became overwhelmed in running their own in-house food service facility. It is always our pleasure to serve great food in every corporate setting. With our team of chefs, Lessing’s keeps ahead of the culinary trends in the industry. We routinely streamline and improve our menus to the taste of the times as well as to our customers. It is important to us that everyone we serve walks in excited to eat our food, and this has made our corporate dinning program a success. From cafeterias that feed more than 2,000 people daily to coffee stands, snack bars, vending machines, and custom-catered functions, Lessing’s provides the complete range of food services to satisfy every client’s specific needs. Our cafeteria facilities are operated on either a profit-and-loss, management fee or subsidy basis, depending upon specific client requirements. We provide on-premises dining and vending, in addition to food management consulting. Through our reliable on-time performance and consistent quality, we’ve been able to maintain continuously high levels of customer satisfaction. -8-8- Corporate Catering Lessing’s can provide a full service high quality catering program that will offer both cutting edge culinary options and timely and efficient service. Lessing’s onsite catering is a direct offshoot of our world class event catering, and as such provides the experience of a private function in an corporate setting. Whether a continental breakfast for 10 or a first class executive dinner of any size. We realize our catering services can range anywhere from staff meetings in the conference rooms, to executive quality boardroom meetings and all levels and qualities in between. We will work hard to introduce our service to potential end users, making sure that we understand the points of service that are important to each and every customer. We will offer continuous open lines of communication so that the exact needs of our customers are met on a consistent basis. In addition, Lessing’s has a pool of “on-call” catering experts that are only a phone call away. Whether an Executive Chef, Maitre D, or experienced bartender, well trained catering professionals are available to provide support to your onsite foodservice team. -9- Campus Services Lessing’s has been proud to be serving the academic community for over 50 years. We recognize that students dining preferences are always evolving. We believe in partnering with the faculty, staff and students so that we can deliver creative, healthy and well balanced daily dining choices. We also know that every educational institution has specific dietary needs and concerns. Our on staff chefs and nutritionist are available to customize menus to ensure that we meet all of your dining goals. Colleges & Universities When it comes to College Dining Programs, Lessing’s creates a dining environment that will suit any taste. From fresh-made pizza to customized salads and daily changing hot foods, each student will find something to enjoy every day. By using specialized kiosks such as Einstein Brother Bagels and Starbucks we can offer alternatives to our traditional dining choices as well. Our campus dining facilities are designed to promote a social environment where students can gather together to enjoy meals throughout the day. We currently supply the food service for: • • • • • • Touro College Jacob D. Fuchsberg Law Center St. John's University, Oakdale Campus St. Joseph's College, Patchogue Mercy College, Dobbs Ferry & Bronx Campus Ulster County Community College, Ulster NY Jamestown Community College, Jamestown NY • Manchester Community College, Manchester CT • Goodwin College, East Hartford CT • Community College of Rhode Island, Warwick, Lincoln, Providence & Newport Campuses • Schenectady County Community College, Schenectady NY School and Campus Catering In addition to servicing your daily food requirements, Lessing’s is always ready to cater any of your functions. This could be anything from a breakfast meeting, student picnic, or a commencement reception. We will deliver top quality food and service to compliment any event that you may plan. We want to be your full service campus dining provider. With our long experience in educational food service and utilizing cutting edge technology, Lessing’s promises to deliver an enjoyable dining experience for all your students, faculty and staff. -10- Some Of Our Clients Mercy College In July 2008 Lessing's took over the food service at Mercy College at both Dobbs Ferry and Bronx campuses. There are a total of 10,000 students including 600 dorm students. By improving the layout of the cafe, adding new equipment and offering healthier food options we have been able to improve service and quality of the operation. Harris Corporation Our relationship with Harris RF Communications dates back to 2005 The Harris accounts are made up of three individual dining centers located throughout the Rochester, NY area. As their food service provider, Lessing’s is also responsible for all their catering needs. These events can be as simple as a continental breakfast for a morning meeting to a high profile event for VIP visitors and clients. Touro College Jacob D. Fuchsberg Law Center Lessing’s partnered with Touro Law School in August of 2013. We operate under Jewish auspices and all of our food service and kitchens have to be strictly kosher as is certified by the Vaad Harabonim of Queens. Lessing’s provides meat and dairy café services for Touro’s students, staff and faculty. Lessing’s also provides comprehensive kosher catering for the Touro community. Nikon Nikon has a full service café that includes a salad station, sandwich station, and a full grilling operation. We also provide a full coffee and beverage service along with our quick to go option that is offered all day. Community College of Rhode Island Lessing’s completed a full renovation of this dining hall in the winter of 2012 accommodating their 16,000 students and four campuses. Focusing on providing healthy options in the college setting, we designed a quick “to - go” station offering fresh sandwiches, salads and action stations. This was met with enthusiasm from both students and faculty. -11- Marketing & Branding Lessing’s believes in delivering the best products and brands available to our dining customers. We strive to deliver appealing and varied menu options that we then market to our customers. We use state of the art video monitors to display our daily specials along with our menu items. Effective communication with our customer base is a critical part of our marketing effort. We are always using customer feedback to help customize your food service program to maximize client satisfaction. A big part of our marketing efforts is centered on creating brands that identify different food choices available. Lessing’s has created the following brands: Fresh-made pizza with a variety of toppings for the pizza lover in all of us. Our professional chefs will create a variety of homecooked meals. With over 250 recipes, it will be hard to get tired of these great entrees. A combination of the best hot sandwiches including, Black Angus burgers, chicken sandwiches, and hot dogs. Enjoy a variety of upscale specialty sandwiches on a daily basis. With an assortment of fresh baked breads and fresh local vegetables to top it off, every sandwich will be a unique experience. JAVA CITY KIOSK Your personal salad chef will prepare you a salad to your liking, with a variety of toppings and homemade dressings. Serving a variety of coffee including fresh brewed, espressos, frappuccinos, teas, milk shakes and smoothies. -12- Nutrition Sustainability Lessing’s understands that our customers want healthy choices on a daily basis. In order to deliver these healthy alternatives we partnered with nutritionist Lisa Suriano, MS and launched our ho Fresh Start program. This program r ice ie for a h ealth is a comprehensive nutrition program for our customers, clients and employees. Locally grown seasonal fruits and vegetables are prioritized in menu planning and incorporated into fresh salads whenever possible. The Fresh Start criteria makes sure that the food items offered are moderate in calories (600 or less), total fat, sodium and cholesterol. rc e tur you fu fr rt esh s t a Being in the food service business, there has been a great focus on sustainability over the past few years. Lessing’s has met and is trying to continually improve the sustainability of its accounts. From organic wines to fresh local vegetables and fruits we are buying local. In most of our accounts, we have recycling bins set up for plastic, metal and paper. As a six generation family business Lessing’s is committed to continually finding efficient ways to operate in order to minimize our environmental impact on future generations. -13- Main street and Fine dining restaurants Lessing’s operates a variety of restaurant establishments on Long Island. While each is a unique facility catering to a specific clientele or geographic location, all adhere to the strictest standards of quality and customer amenities. The Library Cafe Our cafe menu items are often derived from popular items from our restaurant menus. Finnegan’s The centerpiece of this literary hangout is a top shelf towering over two stories, accessible by a vintage ladder. Located in the heart of Farmingdale, inspiration is served to everyone. The following is a listing of our restaurants: Huntington's finest Irish Pub, known to have faithfully served many a weary patron throughout its rich history. This famous establishment exceeds expectations with its honest fare and tasty grog, a favorite among the locals. Main Street Restaurants Maxwell’s The Post Office Cafe Nor’ rain, sleet, snow or dark of night keep’s them from their appointed rounds. The Post Office, a known Babylon Village hotspot, delivers a unique style and warmth for all seasons. Fun for the entire family. Library Cafe, Farmingdale Post Office Café, Babylon Our newest addition to the Lessing's family of restaurants is a great new casual dining spot located right in the heart of Islip, named after our founder, Maxwell Lessing. Maxwell's, American Bar & Grille, offers the best of everything: an innovative new menu, a family-friendly atmosphere, and a chance for us to bring our trademark "Main Street" restaurant style to our own hometown. Maxwell’s, Islip Finnegan's, Huntington -14-14- View, Oakdale Mirabelle Tavern, Stony Brook Restaurant Mirabelle, Stony Brook Mirabelle Tavern The epitome of coziness, with its casual atmosphere and combination of American comfort food and French bistro classics. The Southside Hotel Built in 1928 by the Hughes family, Southside was run as a hotel, restaurant, and speakeasy until Prohibition ended and the bar was added in 1933. The Southside Hotel is one of the few restaurant/bars on Long Island that has been in continuous operation since Prohibition. Waterfront Restaurant View Restaurant Elegant and renowned for its fine cuisine, this beautiful restaurant overlooks Long Island’s Great South Bay in Oakdale. Accessible by both land and sea (with free docking for boats of all sizes), it offers a lovely canopied deck for cocktail parties in addition to complete dining facilities. Three Village Inn, Stony Brook Fine Dining Restaurant Restaurant Mirabelle Balancing French & New American cuisines, Mirabelle Restaurant is one of the top Long Island restaurants. Garnering the top rating in both the New York Times and Newsday. B&B / Inn Three Village Inn is a unique country inn overlooking historic Stony Brook harbor. Long regarded as the crown jewel of Stony Brook and one of Long Island’s great hotels. Come for the day, spend the night! Relax and unwind in one of the cozy 22 guest rooms, some with fireplaces and harbor views. In addition to traditional dining, View and Three Village Inn, as well as many of the “Main Street” venues, also offer banquet rooms for private functions, from birthdays and communions, to fundraisers, corporate holiday parties and catered affairs. -15- Special Events, Catering & Country Clubs For More Details on our Locations Visit lessings.com Catering Bourne Mansion, Oakdale In the 125 years Lessing’s has been in business, we’ve catered many diverse, even unusual groups. Through these experiences, we’ve learned that every client is unique, with particular needs and desires. We possess the understanding to provide for whatever special services are required. As of this writing, Lessing’s caters approximately 850 weddings and more than 5,500 other functions annually at the following locations: 360º East at Montauk Downs Located in Montauk with panoramic views over-looking a Robert Trent Jones-designed 18-hole golf course, this beautiful setting is ideal for weddings and special events. Blue Fox Run This picturesque course along the Farmington River, in the shadows of Talcott Mountains, features 27 holes for private and public golf. Mulligan's Restaurant offers casual dining and catering for up to 200 guests. Coindre Hall, Huntington Harbor Bourne Mansion On the Oakdale campus of St. John’s University, features many rooms for a variety of functions. As the exclusive caterer at the Mansion, Lessing’s employs the luxurious building and grounds for weddings and intimate functions, in addition to running the on-campus food services. Brentwood Country Club Featuring a beautiful 50 acre golf course, fine cuisine and picturesque gardens, serving one wedding at a time. Château at Coindre Hall Operated by Lessing's since 1995. Located in Huntington, a 40-room, 80,000-squarefoot mansion in the style of a medieval French chateau providing several rooms for weddings. Mansion at Timber Point, Great River Indian Hill Country Club Located in Newington, Connecticut, boasting a private golf course, beautifully manicured lawns, an elegant interior and extraordinary service. Mansion at Timber Point This facility features two banquet rooms, plus a full-scale restaurant, bar and mobile food cart. Smithtown Landing Country Club Here we operate three banquet rooms, two midway concession kiosks, and a pool complex. Three Village Inn, Stony Brook Stonebridge CC, Smithtown Smithtown Landing CC, Smithtown 360º East at Montauk Downs, Montauk Stonebridge Country Club A private country club open for public receptions, nestled on manicured grounds in Smithtown, New York. The Mansion at West Sayville Features one banquet room, plus a full-scale restaurant, bar and a midway concession kiosk. The Pavilion at Sunken Meadow Park A spacious beachfront facility on the Long Island Sound in Kings Park employed primarily for weddings and corporate picnics. Three Village Inn Located in historic Stony Brook, New York and features 3 banquet rooms, restaurant, tavern and a 22 room hotel. Whitby Castle Sits on 126 acres in Rye, New York overlooking Milton Harbor and the Long Island Sound. It boasts a restaurant, reception spaces and elegant ballrooms. Special Events Whatever you may have in mind for a particular affair - from a Hawaiian luau or western barbecue to a formal sit-down dinner - Lessing’s has what it takes to ensure it’s a truly special event. Whether you’re holding a fundraiser or a golf outing, our staff can tailor a menu perfectly suited to the occasion. Pavilion at Sunken Meadow, Kings Park The Mansion at West Sayville, Sayville Whitby Castle, Rye -17- Technology Lessing’s firmly believes in utilizing emerging technology to ensure that we will deliver the best food service management available. Through our use of real time point of sale software we can guarantee timely and accurate reports for our customers review. We also employ state of the art inventory control systems that allow us to constantly monitor our customer’s food preferences. We use this information to modify our menus to meet our clients’ needs. This inventory control also enables us to always have the highest quality and freshest product available at all times. INVENTORY CONTROL Analyzing real time data on sales and inventories helps our marketing department come up with special promotions that are aimed at increasing variety and customer satisfaction. Through the use of online surveys and social media Lessing’s is constantly communicating with the people they serve. Through this direct and timely feedback we are able to react quickly to always be providing the best food service available. Lessing’s has a dedicated team that is constantly analyzing how we can continue to increase customer satisfaction through cutting edge technology. Our philosophy is to build a strong partnership with our clients. We believe that the efficient use of relevant technology helps us to build strong relationships with our customers. We are constantly researching new ways to capitalize on software and hardware solutions to enhance our customers dining experience. Analytics -18- For More Information Visit lessings.com 3500 Sunrise Highway, Building 100, Suite 100, Great River, New York 11739 631.567.8200 • Fax. 631.567.8746 • lessings.com