the WEL 2013 Annual Report
Transcription
the WEL 2013 Annual Report
W E S L E Y E N H A N C E D 125 years M A K I N G H I S T O R Y A N N UA L R E P O R T 2 0 1 3 L I V I N G Contents To Our Stakeholders 1 Our Communities 4 WELShift W esley Enhanced Living (WEL) has and always 14 will be driven by new and improved ways to think, operate and lead. In 1888, when the concept of elder care was still nascent, a group of female congregants from the Evangelical Association of Churches believed there was a better way to minister WEL Foundation 16 Financial Highlights 17 inauguration of the German Home for the Aged, the flagship of what is Board of Directors 20 today Wesley Enhanced Living. to the needs of seniors. In 1889, their vision became a reality with the Today WEL is home to more than 1,000 seniors who represent a diversity of faiths, ethnicities and cultures. For our current residents and those in future generations, we remain committed to conceiving new and sustainable ways to enhance the lives of seniors—just like our founders in 1888. Now, more than a decade into the new millennium, it is with deep pride and excitement that we look forward to all the possibilities that lie before us. Wesle y Enhanced Liv ing 102 T o O ur S takeholders D uring 2013 Wesley Enhanced Living (WEL) proudly reflected upon its extraordinary history and legacy of service to the aging population. We are honored to have been such a consistent force in aging services for these past 125 years—blending so many disparate faith traditions in our retirement communities while maintaining our Methodist heritage—to create an inspiring purpose-filled environment for all. Our journey began in the late 19th century with a charter established by congregants of the Emmanuel Church, part of the Evangelical Association— which was influenced by John Wesley and the Methodist movement and later became part of the United Methodist Church. Over the next century, facilities that would later become part of the WEL organization were envisioned, planned and built by good people from all faiths and walks of life. Known as the German Home for the Aged in its infancy, Wesley Enhanced Living Pennypack Park, the flagship of WEL, grew out of an 1888 charter entitled: “German Home Society for Members of the Evangelical Association of North America in the City of Philadelphia.” Since its establishment, the organization has relocated twice to accommodate ever growing demand and altered its name several times to better reflect its growing breadth of services for the aging. Its current site on Roosevelt Boulevard in Northeast Philadelphia opened in 1931. WEL encompasses three more “centenarian” communities founded in 1896, 1900 and 1904. Respectively, they include: Wesley Enhanced Living Burholme (founded as the German Baptist Home and later known as Pilgrim Gardens); Wesley Enhanced Living Upper Moreland (founded by the Loyal Orangemen of the United States for Protestant orphans and elders and later known as Maple Village); and Wesley Enhanced Living at Stapeley (founded as the Boarding Home for the Philadelphia Quarterly Meeting of Friends and later known as Stapeley in Germantown). Only Wesley Enhanced Living Doylestown, founded in 1981 as the Baptist Estates of Doylestown and later known as Heritage Towers, is less than 100 years old. Today Wesley Enhanced Living serves over 1,000 residents with nearly 900 employees. As heirs to our founders’ vision and commitment to human service, we are humbled and inspired to perpetuate their example. 2013 - A Year in Review At the start of 2013 we continued to meet significant challenges in our still recovering economy. While we are convinced that WEL offers the best products and price in each of its markets, many of these markets are neither robust nor deep, and new competitors made it all the more challenging. Wesle y Enhanced Liv ing 1 “Do all the good you can, by all the means you can, in all the ways you can, at all the times you can, to all the people you can, as long as you ever can.” John Wesley T o O ur S takeholders One competitive advantage playing strongly in our favor is that virtually all large-scale rebuilding and repositioning projects in WEL communities have been successfully completed. In contrast, a full three-quarters of facilities in the markets where we operate have previously reported the need to upgrade their communities. Nationally, senior housing occupancy drifted down slightly, with overall occupancy remaining 89-90% in the fourth quarter, according to the National Investment Center for Seniors Housing and Care Industry. The S&P CaseShiller Home Price Index for 2013 was up 13%, although still 20% below its 2006 peak, as mortgage rates bottomed out in 2012 with modest increases since. Unfortunately, the health of the real estate market in Southeastern Pennsylvania is still one of the most stymied when compared against that of 100 other major markets ranked by the Housing Market Recovery Index, which was released in August 2013 by RealtyTrac®. Census in WEL communities–averaging better than 94% overall across all levels—remained better than the national average. Upper Moreland was at near capacity all year, representing the best year since our expansion. December gross entrance fees represented the second best month on record for Doylestown. Stapeley improved slowly but steadily all year in both independent living and personal care, ending the year with the lowest number of uncommitted units since it affiliated with WEL. Expenses were up only marginally (about 2%) over last year, thanks in part to tight controls and lower employee health insurance costs and marketing expenditures. Key Initiatives During 2013 we renewed our commitment to ensure that WEL residents and employees have fulfilling and positive experiences in their living and working environments. In mid-year we hired a culture change leader who started building the framework for a new approach to senior living that is meant to invigorate community life for all WEL residents—no matter where they are within the continuum of care. Additionally, we began an intensive effort to impact the WEL culture for all employees. We formed an ethics group to focus on the values-based decisions that guide us. We began to fortify our focus on quality through the creation of a new program entitled Sustainable Quality Assessment and Performance Enhancement (SQAPE). To attract and retain the best talent, we refined our recruitment and promotion processes, re-invented our orientation program for new hires and made significant enhancements to our online Wesle y Enhanced Liv ing 2 “For more than a century, the professional, dedicated staff at Wesley has provided a crucial service to seniors around the Delaware Valley. Following their guiding values of grace, honor and integrity, Wesley has strived to serve the aging population and better their golden years.” Excerpt from a speech read into the Congressional Record by Congressman Mike Fitzpatrick program of continuing professional education. Additionally, the WEL culture communication committee designed and conducted programs to re-educate all staff about WEL’s mission and values, inviting employees of all levels to be active stakeholders in our evolving culture of innovation and excellence. Momentum Builds for WELShift WELShift, a new model for senior health and housing developed by Wesley Enhanced Living, proposes to coordinate Medicare and Medicaid while creating incentives to provide quality senior care at a lower overall cost. During 2013, WELShift received greater reinforcement by the introduction of the Medicare Residential Care Coordination Act by Congressman Michael Fitzpatrick, which is legislation that will better facilitate testing for new approaches to senior health and housing. As concern about the sustainability of entitlement programs shows increasing urgency, WEL is poised to demonstrate the practicality and viability of its WELShift model as a comprehensive solution. The Next 125 Years WEL is the fabric weaved by the contributions of its board members, residents, employees, friends, and all other stakeholders, past and present. As we reflect on our first 125 years and contemplate the next 125 years in pursuing our mission of “making a compelling difference in the lives of our residents,” upholding our values of “grace, honor and integrity” and commitment to “doing the right thing,” we are indeed poised on the verge of doing something great. While we continue to celebrate where we have come from, we will not rest until we fulfill our vision “to create a new paradigm of aging services for the next generation.” We hope you share our pride in being part of this great organization, and thank you for your continued commitment to WEL. Sincerely, Harry G. Symons Chairperson, Board of Directors Jeff A. Petty President & Chief Executive Officer Wesle y Enhanced Liv ing 3 Our C o m m u n it ie s P ennypack P ark W esley Enhanced Living Pennypack Park is the bedrock of the WEL organization. Now a thriving continuing care retirement community that includes accommodations for independent living, personal care, rehabilitation and sub-acute nursing care, it has markedly evolved from its modest beginnings. Chartered by the Evangelical Association of Churches and originally called the German Home for the Aged, the community opened its doors with just two residents in a rented property on North First Street in 1889. James Teter Resident since 1997 Jim Teter can’t remember how many times he passed Wesley Enhanced Living Pennypack Park to and from his daily commute. At that time retirement was far from his mind and he never imagined that one day he would actually make Wesley Enhanced Living his home. It was a newspaper article that eventually triggered his interest in senior living, leading him to move to the community almost 20 years ago. “What I like most about living here is the care that’s offered when needed. Also, I cherish the friends I’ve made, as well as the staff and the activities that are available,” he says with a smile. Later renamed the Evangelical Home for the Aged, the community’s leadership recognized the increasing demand for safe, dignified services and housing for elders and in 1931 initiated construction of a new community on Roosevelt Boulevard, which is the current address of Wesley Enhanced Living Pennypack Park. In 2010 the community underwent a $24 million renovation project that transformed more than 150,000 square feet of the facility into significantly enhanced living space and amenities for residents. The renovation has not only enhanced the campus and building, but has positively impacted resident life in new and engaging ways. Pennypack Park at a Glance ♦Location: Northeast Philadelphia ♦First established: 1888 ♦ Independent living and personal care apartments: 111 ♦ Skilled nursing beds: 120 ♦ Number of employees: 240 Wesle y Enhanced Liv ing 4 The flagship of WEL, Pennypack Park grew out of an 1888 charter entitled the “German Home Society for Members of the Evangelical Association of North America in the City of Philadelphia.” s T apeley F ounded in 1904 by the renowned Philadelphia Quaker and philanthropist Anna T. Jeanes, this stately community in Northwest Philadelphia was first known as the Boarding Home for the Philadelphia Quarterly Meeting of Friends and then as Stapeley in Germantown. As a legacy handed down by its respected founder (who herself lived at Stapeley for the last three years of her life) the community continues to honor Quaker principles and a commitment to harmony, equality and integrity. Indialee Palmer Resident since 1999 Thirteen years ago as a widow living alone, Indialee wanted the safety, security and camaraderie offered by a senior living community. Having raised her family just four blocks away, moving here felt like “home away from home.” Also, after an impressive visit years ago to a friend who lived here, Indialee said she knew right there and then that “when I retired I would come to Stapeley.” Today, Indialee has the delight of witnessing a new, multi-million dollar renovation that is transforming Stapeley. “Stapeley has always been nice, but the renovations are just wonderful!,” she says. In 2010 Stapeley affiliated with Wesley Enhanced Living, a collaboration that fortified both organizations. Stymied by the then crippled economy, Stapeley needed financial sustenance to continue its tradition of elder service while WEL, able to provide this support, recognized an opportunity to expand the services that the Wesley Enhanced Living organization provides to Philadelphia-area seniors. Following the affiliation, WEL was able to achieve a significant profit within just one year. Additionally, WEL invested $5 million for a major renovation project that launched in 2013 and will conclude in spring 2014. Enhancements will include complete refurbishment of the rehabilitation and sub-acute nursing facilities; brand new entrances; re-design of the dining room, social hall, and library; and the addition of outdoor gardens and an art studio. As the newest member of the Wesley Enhanced Living family, Stapeley is a compelling example of the resourcefulness and foresight that WEL has been able to successfully draw upon to meet the changing needs of area seniors. Stapeley at a Glance ♦ Location: Northwest Philadelphia ♦ First established: 1904 ♦ Independent living, personal care and dementia care apartments: 109 ♦ Skilled nursing beds: 120 ♦ Number of employees: 280 Wesle y Enhanced Liv ing 6 Founded in 1904 by distinguished Quaker philanthropist Anna T. Jeanes, Stapeley continues to honor Quaker principles and a commitment to harmony, equality and integrity. Wesle y Enhanced Liv ing 7 UPPER MORELAND T he history of Wesley Enhanced Living Upper Moreland began during the very early years of last century. Historically known as the Orange Home, the property was established by the Loyal Order of Orangemen to serve as an orphanage and a haven for the elderly. The original turreted stone building was constructed in 1901 and by May 1903 eleven individuals were in residence. Dorothy Cooper Resident since 1997 Before her move to Upper Moreland, Dorothy was a 50-year homeowner in the Hatboro area. She had always been fond of the locale, but had grown weary of the repairs and upgrades her home required. Finally, in 1996, to Dorothy’s delight, Wesley Enhanced Living offered a solution—new cottages that combined the benefits of a single-family dwelling without all of the maintenance. Now, almost two decades later, she remains exuberant about her lifestyle choice—cherishing the location, privacy and freedom to live her life as she wants. After World War II the Orange Home permanently terminated support for orphans, turning its focus exclusively on services for seniors. Then in 1995 it affiliated with Evangelical Services for the Aging (ESA), the predecessor to the Wesley Enhanced Living organization. ESA renamed the entity Maple Village and then in 2010 changed its name to Wesley Enhanced Living Upper Moreland as part of a major re-branding of the WEL communities. The original building, with its gracious Victorian style, still stands today and includes a combination of studio, one- and two-bedroom apartment homes that house independent living and personal care residents. Moreover, in 2006 WEL renovated and expanded the original building, which was outfitted with an additional wing of 36 apartments, as well as new recreational spaces for resident programming. Upper Moreland at a Glance ♦ Location: Hatboro, PA ♦ First established: 1900 ♦ Independent living and personal care apartments: 145 ♦ Cottages: 38 ♦ Number of employees: 80 Wesle y Enhanced Liv ing 8 The site that Upper Moreland sits on was purchased on September 26, 1900 for $15,000 by the Loyal Order of Orangemen. A former farm, it encompassed 68 acres and was originally intended to house Protestant orphans and seniors. After World War II it exclusively became a home for seniors. Wesle y Enhanced Liv ing 9 DOYLESTOWN O riginally established by the American Baptist Church, Wesley Enhanced Living Doylestown was first known as Baptist Estates of Doylestown. Later renamed Heritage Towers, the community was built in 1980 and welcomed its first resident in March 1981. In 1985 Evangelical Manor, which eventually became known as Wesley Enhanced Living Pennypack Park, assumed management of Heritage Towers and in 2010 the community was renamed Wesley Enhanced Living Doylestown to coincide with a major shift in the branding and re-positioning of the WEL communities. Alene “Sue” Haines Resident since 2005 When researching her options for senior living, Sue toured more than 20 communities. After careful deliberation she chose Doylestown. For Sue it wasn’t just WEL’s desirable location, maintenance-free living or continuum of health care services; it was Doylestown’s legacy of long-term staff. During her comparison shopping, Sue asked each community about the average tenure of its employees. Many could not or did not reply. WEL was different with its faction of time-honored employees. “I ultimately decided that if it’s a good place to work, it must be a good place to live,” says Sue. In 2006, WEL dedicated $12 million for upgrades to the rehabilitation and skilled nursing center; refurbishment of the lobby, parlor and dining rooms; and construction of a rooftop penthouse that includes a panoramic walking track, fitness center, heated therapy pool, spa, coffee bar, library, entertainment center and fireplace lounge. The addition of the amenities-rich penthouse serves as an ongoing testament to the increased fulfillment, new friendships, and life-affirming dynamics that occur when best practices in design and aging services intersect. This addition enabled the community to significantly expand its educational, recreational and wellness programming. Doylestown at a Glance ♦ Location: Doylestown, PA ♦ First established: 1981 ♦ Independent living and personal care apartments: 218 ♦ Skilled nursing beds: 60 ♦ Number of employees: 230 Wesle y Enhanced Liv ing 10 Doylestown was established 30 years ago by the American Baptist Church. Originally known as Baptist Estates of Doylestown, the community was built in 1980 and welcomed its first resident in March 1981. Wesle y Enhanced Liv ing 11 BURHOLME Wesley Enhanced Living Burholme, established in 1896 and originally called the German Baptist Home, grew out of the combined efforts of the Fleischmann Memorial Baptist Church and Pilgrim Baptist Church. Since its founding, the name of the German Baptist Home has gone through several iterations, subsequently becoming known as the North American Baptist Home for the Aged, then as Pilgrim Gardens, and finally, in 2010, as Wesley Enhanced Living Burholme. Trudy Kusmaul Resident since 2004 As a former Olney resident and member of Fleischmann Memorial Baptist Church, Trudy Kusmaul has always been well-acquainted with Burholme and cherishes fond memories of sauerkraut suppers she attended here as a child, as well as pleasant visits she enjoyed with her father, who was a Burholme resident in the 1970s. Then, 29 years ago, Trudy herself made the move to Burholme. “I love living here and thank God every day that I made the right decision,” she says. In 1995 the community entrusted ownership and management to Evangelical Services for the Aging, which later became known as Wesley Enhanced Living in 2004. It enjoyed renewed vigor in 2012 when Wesley Enhanced Living invested $6 million to modernize and enhance apartments, dining and recreational amenities, and gardens. Today Burholme exclusively focuses on personal care, offering a variety of apartment models and care arrangements for seniors who need support with activities of daily living. Burholme at a Glance ♦ Location: Northeast Philadelphia ♦ First established: 1896 ♦ Personal care apartments: 57 ♦ Number of employees: 40 Wesle y Enhanced Liv ing 12 Established in 1896 and originally called the German Baptist Home, Burholme grew out of the combined efforts of the Fleischmann Memorial Baptist Church and Pilgrim Baptist Church. Wesle y Enhanced Liv ing 13 W E L S hift : W E L ’ s N ew C ommunity M odel G ains M omentum A ccording to the 2013 Medicare Trustees Report, over the next couple of decades the Medicare program faces significant challenges: ♦ The Medicare Hospital Insurance Trust Fund is expected to run out of money to pay full benefits ♦ The Medicare beneficiary population is expected to grow by one-third ♦ Overall Medicare costs are expected to grow between 60-80% These are indeed foreboding statistics. The fact that America’s seniors may not be able to look forward to a safe and secure future cannot be ignored. True to our mission to provide excellence and innovation in aging services and our vision to create a new paradigm of aging services, Wesley Enhanced Living has proposed a sustainable solution. Called WELShift (Wesley Enhanced Living Senior Health and Housing Initiative for Transformation), this approach has the potential to yield greater than a 20% savings to Medicaid over a ten-year period* and more than a 30% savings to Medicare**. With a focus on the long-term health and needs of residents, WELShift would accomplish this through delivery of comprehensive housing and health care services that emphasize proactive maintenance and improvement of health through coordination of care and disease management programs. Additionally, anticipated outcomes, which include a decrease in hospitalizations, a reduction in the volume of unnecessary health care services, and an increase in quality improvement initiatives, are generally not reflected in the projections noted above and could offer potentially greater savings opportunities. Ultimately, WELShift would enable millions of middle-income seniors who are challenged by the cost of elder care to enjoy newfound accessibility to affordable, high-quality housing and health care. *Financing a New Integrated Care Model, published by Avelere Health LLC **Potential Medicare savings based on 2010 CMS data Wesle y Enhanced Liv ing 14 Over the past several years, WEL has interfaced with state and federal policy makers to elicit the support needed to test WELShift. In 2013, support for the model grew significantly, gaining traction with congressmen and senators on both sides of the aisle: ♦ Congressman Mike Fitzpatrick (R-PA) introduced H.R. 2376, the Residential Care Coordination Act of 2013, legislation that enables longterm models such as WELShift to be demonstrated. To date, the Medicare Residential Care Coordination Act has picked up 13 co-sponsors, including the majority of the Pennsylvania delegation. ♦ Senator Grassley (R-IA) and Senator Casey (D-PA) also support the idea of WELShift and are considering the introduction of a companion bill. Throughout 2014 WEL will continue to build on the momentum that WELShift has gained. With its potential to make reliable, affordable health care and housing fully attainable for middle-income seniors, WELShift is a cogent example of WEL’s staunch commitment to conceive new and sustainable ways to deliver service for seniors today and in future generations. Wesle y Enhanced Liv ing 15 W esley E nhanced L i v ing F oundation T he Wesley Enhanced Living Foundation (WELF) is the philanthropic arm of Wesley Enhanced Living that helps WEL by raising funds to support qualified residents who have outlived their assets, as well as improve community and spiritual life at all WEL communities. While successfully maintaining its vital Benevolent Care Fund—the legacy which provides for residents should they face financial challenges—WELF has also supported a breadth of renovation and spiritual life projects over the last 10 years including the complete modernization of Pennypack Park, as well as the construction of beautiful new meditation chapels at several communities. Throughout the last several years, WELF has assisted in raising money for worship spaces that enhance spiritual life at WEL communities. The Reverend James E. Tallman Meditation Chapel at Pennypack Park (pictured above) and the Dr. Emily Gibbes Memorial Prayer Chapel at Doylestown (pictured below) are the result of collaborative fundraising campaigns shared by WELF and WEL residents and staff. In 2013, an Ad Hoc Task Force of WELF board members, staff, residents and volunteers was established to help expand Benevolent Care Fund initiatives. In 2013, the group succeeded in raising thousands of dollars to support the Fund. For 2014 and beyond, the Wesley Enhanced Living Foundation will continue to conceive new traditions, initiatives and programs that will help to promote and fortify the Benevolent Care Fund; community enrichment; innovations through technology; growth and expansion; capital improvements; and endowment funds. Wesley Enhanced Living Foundation Ad Hoc Task Force Bottom row left to right: Barbara Clippinger, Agnes Kelly, Betty Mock, Sue Haines. Top row left to right: Robyn Fine, Nancy Kane, Jeff Dunkle, Elaine Shils, Alan Shils, Ron Evans, Barbara Quigley, Brian Ruhling, Lori Iller, Jerry Moore, Jeff Petty. Not shown: Kyle Evans, Bruce Hess, Robert G. Hess, Steven Lorber, Barbara Dietrich, Madaline Muir, Mike Campbell, Shelley Ballet, Lynn Rinaldi, and Angelo and Joanne Barone. Wesle y Enhanced Liv ing 16 F inancial H ighlights S tability is a quality we all desire, especially in an organization to which you entrust yourself. But it doesn’t just happen on its own. It occurs following a carefully prepared and carried out plan of action. After a 125-year history of careful planning and action, WEL has consistently demonstrated stability year after year. Viewed from a financial perspective, stability is easily measured. It is the ability to provide resources to cover today’s needs but also prepare for those anticipated in the future. Over the past three years, WEL has seen its financial reserves improve by over $3 million (close to a 30% increase) while investing over $16 million in physical plant and property improvements with virtually no increase in long-term debt. An increase to reserves and physical plant improvements are both key components to preparing for the future. These physical improvements have been spread over each campus where the benefits are easily apparent. This has been funded by close scrutiny of day-to-day operations and consistently high census at all campuses on all levels of care. Over the past three years, operating expenses have been contained to an increase of less than 2%. Net entrance fees from new residents have totaled over $15 million even though the amount of entrance fees collected have been depressed due to an orchestrated change to a less expensive resident agreement. Additionally, investment earnings on reserves and contributions together have totaled over $4 million. At the same time, over this three-year period, current liabilities have decreased by nearly $6.7 million, a 42% decrease. All these actions have helped to continue to build on WEL’s robust 125-year history and we look forward to 2014 as a year of continued growth and stability for the organization. Wesle y Enhanced Liv ing 17 Consolidated Balance Sheet (Dollars in Thousands) 2013 2012 2011 Assets Current Assets $ 15,358 $ 15,052 $ 22,014 Unrestricted Investments13,78611,33810,645 Assets Limited as to Use 5,043 8,445 8,232 Property & Equpment (net) 97,517 100,994 103,729 Other Assets 7,793 4,102 4,437 Total Assets $ 139,497 $ 139,931 $149,057 Liabilities and Net Assets Current Liabilities $ 9,513 $ 8,844 $ 16,405 Long-Term Debt89,11687,89189,490 Deferred Revenue27,41626,67927,517 Other Long-Term Liabilities 3,148 5,196 4,988 Total Liabilities129,193128,610 138,400 Net Assets10,30411,32110,657 Total Liabilities and Net Assets $139,497 $139,931 $149,057 Cash & Investments $ 35,000 Investments $ 30,000 Cash Cash & Investments (Dollars in Thousands) $ 25,000 $ 20,000 $ 15,000 $ 10,000 $ 5,000 $ 0 2009 2010 2011 2012 2013 2010 2011 2012 2013 Property, Plant & Equipment $ 120,000 Property, Plant & Equipment (Dollars in Thousands) $ 100,000 $ 80,000 $ 60,000 $ 40,000 $ 20,000 2009 Wesle y Enhanced Liv ing 18 Consolidated Statement of Changes in Net Assets (Dollars in Thousands) 2013 2012 2011 Unrestricted Revenue Resident Revenue $44,298 $43,686 $42,892 Amortization of Deferred Fees 4,991 5,050 4,528 Investment Income 1,323486459 Contributions 340 584 1,116 Other1,3731,4361,411 Total Revenue 52,325 51,242 50,406 Operating Expenses Personnel31,54530,637 30,862 Contracts4,9164,596 4,681 Food and Supplies 4,519 4,370 4,087 Depreciation and Amortization 5,023 5,118 4,398 Utilities, Taxes and Insurance 3,340 3,408 3,391 Interest Expense 3,100 3,220 3,627 Bad Debt Expense 175 257 578 Total Expenses 52,618 51,606 51,624 Operating Income (293) (364) (1,218) Other Changes in Unrestricted Assets Change in Fair Value of Swap Agreement 2,004 Loss Disposal of Property & Equipment (7) Loss on Extinguishment of Debt (236) Loss on Impairment of Assets (3,022) Unrealized Gain / (Loss) on Investments 1,398 Subtotal of Changes in Unrestricted Assets 137 Increase / (Decrease) in Unrestricted Net Assets (156) Temporary Restricted Net Assets – Permanently Restricted Net Assets 435 Change in Net Assets $ 279 $ Wesle y Enhanced Liv ing 19 (278) – – – 1,306 1,028 (1,754) (34) – – (295) (2,083) 664 (3,301) – (66) – (321) 664 $ (3,688) B oard of D irectors Wesley Enhanced Living Harry G. Symons, Chairperson Scott K. Wetherbee, CPA, Vice-Chairperson George J. Pinel, CPA, Treasurer Richard Wells, Secretary Ronald G. Evans Jerome Kline, Esq. Wayne Kosik Thomas Panzer, Esq. Kevin Pasquay Alfred Taubenberger Dr. Mary White Wesley Enhanced Living Foundation Kyle Evans, Chairperson Alene D. (Sue) Haines, Secretary/Treasurer Ronald G. Evans Bruce Hess, Esq. Steven Lorber Jeff A. Petty Brian Ruhling Wesley Enhanced Living Executive Team Jeff A. Petty, President & Chief Executive Officer Ken Franiak, Chief Operating Officer DeWayne McMullin, Chief Financial Officer Shelley Ballet, Vice President, Marketing & Sales Jerry Organt, Vice President, Human Potential Wesle y Enhanced Liv ing 20 W esley E nhanced L i v ing Burholme The non-profit, faith-based Wesley 7040 Oxford Avenue Philadelphia, PA 19111 215-745-3517 Enhanced Living continuing care Doylestown employees. WEL communities provide 200 Veterans Lane Doylestown, PA 18901 267-895-1100 Pennypack Park 8401 Roosevelt Boulevard Philadelphia, PA 19152 215-624-5800 Stapeley 6300 Greene Street Philadelphia, PA 19144 215-844-0700 Upper Moreland 2815 Byberry Road Hatboro, PA 19040 215-675-0103 Affordable Housing Burholme Senior Residences 7023 Rising Sun Avenue Philadelphia, PA 19111 267-348-2880 Manor Glen 8403 Roosevelt Boulevard Philadelphia, PA 19152 215-543-0442 Meadow House 4649 Paul Street Philadelphia, PA 19124 215-535-3010 retirement communities (CCRCs) serve over 1,000 residents with more than 900 various combinations of independent living, personal care services, Alzheimer’s and dementia care, sub-acute skilled nursing and rehabilitation and affordable housing for aging adults. For more information, please visit www.WEL.org or call 1-877-U-AGE-WEL. Our MIS S IO N To make a compelling difference in the lives of our residents through providing excellence and innovation in aging services. Our Values We seek to attract board members, employees and residents committed to doing the right thing—in recognizing and fulfilling our responsibilities to our mission, each other and the broader community with: Grace—a spirit of acceptance, kindness and compassion Honor—a sense of uncompromising honesty and trustworthiness Integrity—a commitment to moral and ethical principles 101 East County Line Road, Suite 200, Hatboro, PA 19040 215-354-0565 www.WEL.org 1-877-U-AGE-WEL