LEADERS are BORN or MADE?

LEADERS
are
BORN or MADE?
By Dr. Shailesh Thaker
PREFACE:
I have found thousands of leaders across the world but most of the time the world has faced crisis
for leadership. Leadership is certainly a skill and can be learnt and acquired by rigorous efforts.
Leadership is required at all levels. A Leader has to create leaders at all levels as, no leader lives
in the world with permanency.
To become an immortal leader, a leader has to follow the principles and guideline of leadership.
Brave leaders emerged on the globe during the time of crisis of any nation, its condition of the
nation etc. One powerful idea of selflessness and…. A leader emerges
Are Leaders born or made? Do you believe that Leaders have natural gifts? Do you think leaders
require certain guts within? What are the most important qualities of a leader? The four ―I‖
model is very popular in leadership - Intention, Intuition, Impact and Innovation.
Leaders can be made just as genius. Can this world will soon know the formula of creating
geniuses. According to the latest research, genius isn‘t a natural trait - it‘s a learned skill. The
―genius research‖ has found that the so-called ―geniuses‖ invested the equivalent of 10 years
singularly focused on their chosen sport/business/craft. Any one, who invests decades with
dedication and determination in a particular field, will be a master. People need consistency and
continuity in performance; I have written in my new book ―Mission accomplished‖ that,
leadership is a consistency in performance not continuity in position.
With less than average intelligence, people are able to rack up a winning record before retiring
that would make any leader proud. Sachin Tendulkar and many more are legendary performers
have had very poor academic intelligence.
101 TIPS to nurture leadership in the human giant - will make you take a giant leap in life.
Characters who demonstrated leadership are included in this bible to understand styles of proven
leadership. Socrates to Warren Buffet are the examples of the proven leadership.
People are failing to become geniuses. I find most people stop when they are on the verge of
becoming ICONS. People achieve great success but fail to become ICONS. Even they become
ICONS they fail to become legends. (Example Tiger Wood). WHY?
What behind at leadership takes you from plain success to become a legend? What can be the
qualities of genuine leader? What attitude helps you in putting forward your profile at a
legendary level?
Remember, Leadership Is A Process, Not A Product.
5 master quotations:
“My favorite ones challenge my thinking. [This book] challenged my thinking related to how
leaders affect others and how the best leaders create and thrive in communities, or tribes.
It also challenged me to create triad relationships -- those that no longer require me to be
the hub. Great leaders and great cultures create those relationships that enable others to
achieve beyond the leader.”
―When you turn 100, what do you want your life to have stood for? Take a step to move your life
in that direction today.‖
Table of Content
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KNOW YOUR TRUE POTENTIAL
LOVE FORMULAS
I LIKE TOM PETER FOR THREE KEY WORDS
INNOVATION THE ULTIMATE VIRUS
LEADERSHIP IS “CREATIVE THINKERS” VERSUS “REACTIVE THINKERS”
SEE ROIR: RETURN ON INVESTMENT IN RELATIONSHIP
FIRE! FIRE! FIRE!
IT IS NEVER EASY FOR A LEADER
WHAT IS THE DIFFERENCE BETWEEN ME AND AN APPLE?
LEADERS ENCASH USP
SELL YOURSELF LIKE SONY OR GOOGLE
MAPPING YOUR COMPETITIVE POSITION OR …….
CHANGE IS GOOD! HOW’S YOUR LEADERSHIP IN THE MID
YOU ARE YOUR CALENDAR:
LEADERS TRAVEL ON THE PATH TO BECOME THE PATH
LEADERS ARE SALES MEN OF FUN
WHAT IS YOUR DNA OF LEADERSHIP?
PROBLEMS OR POSSIBILITIES? GLASS HALF FULL OR EMPTY?
HE DOES NOT DO FOR MONEY OR APPLAUSE
DON’T WAIT TO BECOME PROACTIVE
NEVER DISCARD ANY ONE ALL THE TIME
I NEVER WORKED A DAY IN MY LIFE. IT WAS ALL FUN! – THOMAS EDISON.
GROWTH IS THE ONLY EVIDENCE OF LIFE
ONLY PASSION CAN LEAD US TO IMMORTAL SUCCESS
CREATE VISIBLE SENSATION BY INVISIBLE EFFORTS
BELIEVE IN YOURSELF AND OTHERS WHEN OTHERS DO NOT
PRACTICE AND WIN, BUT DO NOT FAIL TO PRACTICE
HONESTY IS THE ONLY POLICY
LEADERS LOVE MEETING IDEAS
LEADERS LIVE IN A NEW ORBIT EVERY 9 YEARS
FOLLOW YOUR INNER VOICE AND NOTICE EVENTS
32) LEADERS SALE THEMSELVES AS GOOGLE OR SONY
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PAIN FUEL EXCELLENCE
LEADERS DISPLAY COURAGE BY CHOICE NOT BY CHANCE
LEADERS KICK COWARDS OR LIARS
LEADERS ALWAYS LEAD AT THE EDGE OF JOURNEY
TIME YOU ENJOY LIVING IS NEVER A WASTED LIFE
LUCK IS IN THE COMPASS OF A LEADER
ARE YOU BUSY OR PRODUCTIVE?
BLAME IS AN UNRELIABLE INTELLIGENCE
LEADER KNOWS PART OF ROUTINE
WHAT IS YOUR FORMULA TO SUSTAIN SUCCESS FOR FOUR DECADES?
MULTI TASKING VERSUS PURITY IN CONCENTRATION
44) LEADERS ARE LIKE ICEBERGS
45) LEADER LOVE SOLITARY AS AN OCCUPATION
46) SPECTACULAR AWARDS ARE POSSIBLE BY DELIBERATE EFFORTS AND
PERFORMANCES
47) IN LEADERSHIP: GUTS IS EVERYTHING
48) LEADERS LOVE TOYS IN THE CHAMBER
49) CREDITABILITY: LEADERS NEVER AFFORD TO LOSE IT….
50) LEARN THE RELATIONSHIP BETWEEN LEARNING - DREAM - SLEEP
51) FITNESS AND HEALTH ARE BUZZWORDS ON THE CORRIDOR OF
LEADERSHIP
52) EACH MOMENT CREATES EVERY MOMENT
53) I AM NOT A PART OF A RAT RACE
54) NO ONE COMES TO YOUR RESCUE
55) EVERTHING STARTS WITH BELIEF IN YOUR POTENTIAL
56) LEADERS LOVE PSR (PERSONAL SOCIAL RESPONSIBILITY)
57) PRIDE IS AT THE BOTTOM OF LEADERSHIP
58) LEADER SELL THEIR COATS TO BUY NEW BOOKS
59) KNOWLEDGE IS THE POWER, ENTHUSIASM IS THE SWITCH
60) COULD EITHER WATCH IT HAPPEN, OR BE A PART OF IT?
61) VOCATION IS SPRING TO LIFE
62) LEADERS PURSUE PASSION WITH WILLINGNESS TO DIE FOR IT
63) GIVING BACK CAN MOVE US FORWARD
64) LEARN ERROR LESS LEADERSHIP FROM DABBAWALA
65) STRATEGIC THINKING: A WEAPON IN THE HAND OF A LEADER
66) DEVELOP PEOPLE TO DEVELOP COMPANY:
67) LEADERSHIP FROM A PORTER
68) ALISON LEVINE, WITH LEADERSHIP LESSONS FROM THE HIGHEST PEAKS
AND POLES
69) 6 GREAT LESSONS FROM COLIN POWELL
70) LEADER NEVER DIES
71) IT’S NOT ABOUT THE BIKE
72) LEADERS PROFOUNDLY SAY VOCATION = VACATION
73) LEADERS ARE REAPED IN THE SPIRITUAL QUOTIENT
74) ATTITUDE AND SERVIES ARE MORE IMPORTANT THAN ANYTHING ELSE
75) TRYING DOING NOTHING HAS SIGNIFICANT IMPORTANCE IN LIFE
76) MISTAKE FREE LEADERSHIP IS IMPOSSIBLE
77) LEADERSHIP IS NOT MARKETING FEELINGS BUT DISPLAYING ATTITUDE
78) LEADERS UNDERSTAND THE POWER OF APOLOGY
79) WHO MAKE LEADERS SELFISH AND UNETHICAL?
80) LEADERS WALK ON THE ROAD TO IMORATILITY
81) LEADERS DARE THEREFORE THEY ARE ON THE TOP
82) LEADERS ARE LIKE ICEBERGS
83) A CEO SPEAKS THE LANGUAGE OF RESULTS
84) YOU CAN LEAD WITHOUT BEING IN A “LEADERSHIP” ROLE
85) LEADERS EMPLOY A PERSONAL BOARD OF DIRECTORS
86) TIME YOU ENJOY LIVING IS NEVER A WASTED LIFE.
87) BUSINESS ETHICS IS THE NEED OF THE HOUR FOR LEADERS
88) DON’T LET YOUR DIPLOMA BE YOUT DEATH CERTIFICATE
89) SERVANT FIRST AND THEN A LEADER
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DO NOT WAIT FOR LEADERS, DO IT ALONE
LEADERSHIP NEVER RUNS AFTER TOO MUCH
LAO-TZU: TAO OF LEADERSHIP
KRISHNA: CEO LEADERSHIP KRISHNA AS A CEO OF THE WORLD
ORGANIZATION
94) ALBERT EISTEN LEADERSHIP
95) LEADERSHIP FROM PORTER
VISION – PLANNING + ACTION = LABOUR
96) DABBAWALAS OF MUMBAI: NO EXCUSES, ONLY PERFORMANCE
97) BILLIONAIRE DEMONSTRATING SIMPLICITY AND INVOLVEMENT
98) COMMUNICATE IN 140 CHARACTERS
99) TOP 5 LESSONS FROM THE FOUNDER OF IBM
100) WHAT IS RIGHT FOR WARREN BUFFET IN LEADERSHIP?
101) BLOOD GROUP OF NATURE AND GOOGLE ARE THE SAME
A leader is best when people barely know he exists, not so good when
people obey and acclaim him, worse when they despise him....But of
a good leader who talks little when his work is done, his aim fulfilled,
they will say, "We did it ourselves.”
LAO TZU
“The Greatest invention of the 21st century is that a human
being can learn thinking skills and change his attitude”
DR. Shailesh Thaker
“When you turn 100, what do you want your life to have stood for?
Take a step to move your life in that direction today.”
Dr. Shailesh Thaker
1/ KNOW YOUR TRUE POTENTIAL:
Realizing true potentials by continuous efforts put us to a level in life.
You only find oil if you drill wells. You may think you’re finding it when you’re
drawing maps and studying logs, but you have to drill.” (Source: The Hunters, by
John Masters, Canadian O & G wildcatter.)
There is more to us than we know. If we can be made to see it, perhaps for the
rest of our lives we will be unwilling to settle for less. --Kurt Hahn.
One should try anything to know everything inside.
We should always try to know
ourselves… We do not know our true potentials. We never try consciously or unconsciously
to dwell it from within. I believe 90 percent of potentiality is untapped and we live on the
surface of the success. We are hardly able to find out true success. (In some of the cases
parents are the murderer of the potentials of their children.)
How many of us have sincerely tried to know our true potentials!
Knowing oneself is a true wisdom .Becoming a master of oneself is everything
Constant effort is the real key to know our potential not intelligence .We have a real world
inside us. Realizing true potentials by continuous efforts lifts us to a desired level in the life.
Noticing your potentials and shaping it in the right direction, always creates a better world
for yourself and the world too.
“By the year 2000 we will, I hope, raise our children to believe in human potential,
not God” Gloria Steinem quotes (American Writer and Activist born in 1935.Today, we are
in the year 2011 and still we need decades to prove Gloria right.
“The greatest danger
for most of us
is not that our aim is
too high
and we miss it,
but that it is
too low
and we reach it.”
Michelangelo.
2/
LOVE FORMULAS:
People love formula. I would love to start with the formula of the Management Guru Tom Peter
So here's a set of three:
K=R=P
K + Q = R = P+
K + Q + W = R + N = P++
Kindness = Repeat Business = Profit
Kindness + Quality = Repeat Business = Profit Plus
Kindness + Quality + Wow! = Repeat Business + New Business = Profit Plus Plus
(Kindness to employees is more important than kindness to customers because kindness to
employees is the best way to maximize long-term kindness to customers.
FEW NEW Abbreviations ……
MTH: Making Things Happen
LSP: Life Is So Precious
JBN: Just Be Nice
I also like Robin Sharma‘s formula:
BIW: Best In The World
JITS: Just In Time With Smile
PIPO: Positive In Positive Out
POT: Pursuit of Talent.
3/
I like Tom Peter for three key words.
Cause (worthy of commitment)
Space (room for/encouragement for initiative)
Decency (respect, humane)
I remember my Takkamasu (Osaka, Japan) experience during the Asia-Pacific conference.
I was invited at a training programme for 120 minutes on ―Design your destiny‖. After
completion of the programme, I was sharing a cup of coffee with few participants in the
conference hall (Usually it happens with trainer) in-between one of the participant asked me:
―why you have travelled for at least 40 hours for 2 hours training session? I simply answered
him‖, ―CAUSE! I have a cause in the life and once you start living with cause, no because
affect‖. He listens and smiled….
Space: There is a large room for self improvement. No one can issue a certificate for Perfect
Behavior. The World has thousands of leaders but the world is certainly in crisis of leadership. A
Leader is always in search of excellence. A Leader always finds space for improvement.
Decency is a heart loving instrument. Each eye is in search of decency. Decency cannot be
defined, it is to be realized. Decency is the other name of love, sunset, flowers, chirping of birds,
the white line in the sky, the silver line in black clouds and spring moving from forest.
4/
INNOVATION THE ULTIMATE VIRUS
Even in the Great Depression innovation doesn't stop. In fact, some of our biggest innovations
came then, from the jet engine to the chocolate-chip cookie. Television was just being rolled out,
and, by the way, Hewlett-Packard was founded in the 1930s.
Barry Jaruzelski, partner at Booz & Co.
The slippage in research and development spending captured in Booz & Co.'s survey of giant
companies around the globe for 2009 shouldn't surprise anyone. But its finding of an increased
"R&D intensity" seems a sign of hope for future growth.
The overall intensity rating — showing R&D as a percentage of sales — climbed to 3.75%
among the world's 1,000 companies that spend the most on innovation. That was up from 3.46%
in 2008.
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The backdrop for the intensity increase was an 11% falloff in total revenues, from $15.1 trillion
to $13.4 trillion, against a relatively small 3.5% slippage in R&D spending. By contrast, in 2009
sales, general, and administrative spending fell 5.4%, and capital expenditures plunged 17.5%.
"A typical company view was, 'I cut capital spending because I don't need incremental capacity
with demand down,' and SG&A is a bit of a necessary evil," says Booz partner and report coauthor Barry Jaruzelski. "But they cut R&D last; that's the future revenue stream that these
companies are protecting."
The Booz study, titled "Global Innovation 1000," also provides a breakdown of R&D intensity
by the industry, creating a picture of where the greatest interest in development lies. A huge
R&D hit in the automobile industry, with R&D spending off 14.3%, was sharper than the 12.7%
decrease in industry revenue. In fact, the auto industry's falloff in spending represented fully
two-thirds of the $18 billion in lower R&D spending among the 1,000 companies surveyed.
The computing and electronics industry recorded a 6.7% decline in both revenues and R&D,
meaning its intensity measurement was unchanged. That category remains the largest in dollars
of R&D spending, with health care at number two. (Autos ranked third.)
However, pharmaceutical company Roche Holding rated the top position in innovation spending,
with its 11.6% rise in R&D, to $9.1 billion. As number one, it replaced Toyota, which cut it‘s
spending nearly 20%, falling to the fourth place, according to the Booz survey.
Across a range of industries, though, Jaruzelski sees this year and next year as the real test of
companies' commitment to innovation. And he suspects most companies will pass that test by
sharply raising R&D spending and measuring greater intensity as well.
In the auto industry, the increase in intensity could well be long term, in Jaruzelski's view.
"There's going to have to be a significant commitment to the new power train, in terms of
hybrids," he says. Without that, "there's no reason to think, as a percent of sales, that it will move
more than a little from the 4% where it is now."
Respondents were asked to identify the three companies they rate as most innovative, and by far
the winner in that poll was ‗Apple‘. The perception of Apple as a leader, however, suggests there
is more to being an innovation front-runner than just spending on R&D. Apple ranked 81st in
R&D spending, and its intensity measurement was a mere 3.1%, compared with 12% for Google,
the number-two ‗most innovative‘ company in the rating. (Microsoft, voted the sixth-mostinnovative company, was second overall in R&D spending, with the amount spent equating to
15.4% of revenues.)
There's no question that 2009 corporate spending overall represented "a brutal hit," says
Jaruzelski. "But remember that even in the Great Depression, innovation didn't stop. In fact,
some of our biggest innovations came then, from the jet engine to the chocolate-chip cookie.
Television was just being rolled out, and, by the way, Hewlett-Packard was founded in the
1930s."
5/
Leadership is ―Creative Thinkers‖ versus ―Reactive Thinkers‖.
Did you ever notice that in our culture, we have the tendency to look outside ourselves for
leadership? That‘s a trap. Isn‘t it time we looked inside ourselves to see how we can be the
leader we want and need to be in the 21st century? I certainly think so.
We need to be smart, and sharp. We have to be technology lovers; we need to align ourselves
with our goals. We must follow result oriented leadership. We have to go to gender free, caste
free, colour free and age free leadership. Meritocracy will be the new language of leadership.
Albert Einstein said, ―The world we have created is a product of our way of thinking‖ Nothing
will change in the future without fundamentally new ways of thinking‖.
We are in the era of ―creative thinkers‖ versus ―reactive thinkers‖. Leaders are active never
reactive .I must recall Ram Charan by his contributive comment: ―leadership means execution,
execution, execution.‖ Results and talent will be on the top of the cake of leadership.
Creative thinkers thrive on the question ―What‘s Possible?‖ Reactive thinkers ask, ―What‘s
wrong?‖ or ―Who‘s to be blamed?‖ Reactive thinkers live in reaction and response to
circumstances. Creative thinkers go beyond circumstances and situations. Leaders never play
blame a game.
Leadership of new era is not to react but to act.
The world we have created is a product of our way of thinking‖
Nothing will change in the future without fundamentally new ways
of thinking.
―Fail .Forward. Fast‖
High Tech CEO, Pennsylvania.
FAIL, FAIL AGAIN. FAIL BETTER.Smuel Beckett
6/
SEE ROIR: RETURN ON INVESTMENT IN RELATIONSHIP:
A Leader starts focusing on returns on investment in relationship. In early days the formula of
relationship was, ‗love the person and use him if required in life. Now the formula is different it
is first see, how much you can use him in life then love him accordingly‘ AHHH! YES.
Business leaders invest accordingly. They think of profit only, I repeat only profit. If they find
this relationship can be profitable and in the later stage of life it can give handsome returns then
they make huge investments.
They even share future plans and find out how long both can help each other in achieving future
plans (emotions and true love have no space) How to win over those relationships is a key
fundamental. Here right and wrong in relationship have no space. The space is occupied by profit
only.
I came across a business man in a social function in India, he shared with me that, I am a
businessman and looking forward for profit only. What can help me are my fundamentals and
my matrix. I am clear on my paradox. You may feel its wrong, but it is your issue not mine.
SAD BUT TRUE
(Absolute business and absolute returns. Rule to lead relationship is only profit, nothing
less than it. )
7/
FIRE! FIRE! AND ONLY FIRE!
21st century is an era of fire. Steve Jobs has fire inside. It is constantly burning. Bill Gates has
fire inside to take Microsoft to a new level .Black Beery is putting 100 percentage to put its place
in the world with the inner desire I- Phone is pursuing to capture global market.
Just as a candle cannot burn without fire, men cannot live without a fire inside.
My favourite quotation is ―PUT FIRE IN TO YOUR MIND OR PUT YOUR MIND IN TO
FIRE.‖
Leaders love to die with this fire than with ice. A whole life lived so cold that had never warmed
me or my neighbours or peers or society is useless and totally wasted opportunity.
Life is a contract with fire to lead us ahead to the next generation. Fire assumes different shapes
at different times. Leaders are moving from ―can do‖ to ―must do.‖ Leadership is from where we
are to where we must be. To lead a life is to light a fire and spark every day.
Courage is fire. Risk is fire. Action is fire. Energy is fire. Decisiveness is fire. ―Living with this
inner fire to move mountains that comes my way of fulfillment is life‖
Famous proverb ‗Even God does not prefer cold rice‘
The World needs warmth in relationship, sparking results, effective communication and
contributory actions.
Leaders live with a blood group of fire positive. Leader live life in a ‗fire zone.‘
8/
IT IS NEVER EASY FOR A LEADER
It isn't easy being CEO of a public company. The glamour days of CEO rock stars and highflying stock prices are gone. Companies are under constant scrutiny by activist investors,
aggressive regulators, aggrieved customers and aggravated employees. As the public face of their
companies, CEOs bear the brunt of that criticism.
Today the Twin Cities are blessed with a bumper crop of CEOs -- the best group in my 40 years
here. From U.S. Bancorp's Richard Davis, Cargill's Greg Page, Best Buy's Brian Dunn and 3M's
George Buckley to General Mills' Ken Powell, Medtronic's Bill Hawkins and Ecolab's Doug
Baker, these CEOs are building great enterprises and leadership in their industries.
But none has faced the challenges that awaited Target CEO Gregg Steinhafel when he stepped
into the shoes of predecessor Bob Ulrich. Serving on Target's board from 1993 to 2005, I
watched Ulrich transform the company from a multiformat retailer into a focused mass merchant.
Thanks to Steinhafel's merchandising genius, Target has found a sustainable niche a cut above
Wal-Mart with creative offerings others can't match in value.
Steinhafel became Target's CEO in May 2008, just as the economy was sinking into recession.
Hard times caused shoppers to be more frugal. Wal-Mart attacked Target's core merchandising
business.
More recently, Target survived what many consider a faux pas in supporting MN Forward's projobs campaign. Funds wound up supporting gubernatorial candidate Tom Emmer, who has taken
anti-gay policy positions. GLBT organizations feared Target was abandoning its pro-gay stands.
Steinhafel had barely moved into the CEO's chair when Target's strategy was challenged by
activist investor William Ackman. Buying up 7.8 percent of Target shares at retail's peak in July
2007, Ackman watched his holdings slide as retail stocks fell.
Ackman demanded that Target spin off its credit cards. After lengthy discussions, Target's board
sold half of its card operations but retained management control. Ackman initially congratulated
Steinhafel on the move, but later demanded that Target sell off the remaining 50 percent.
Steinhafel and the board refused.
Next Ackman proposed that Target transfer the land and buildings that house Target stores into a
real estate investment trust. That would have increased Target's operating costs by $1.4 billion
and split control over its real estate and merchandising arms. Steinhafel and the board were
steadfast in rejecting Ackman's financial engineering ploys.
Ackman responded with a proxy contest to replace four Target directors with his slate of five
directors. While Target took the high road, Ackman went for the jugular, attacking long-standing
directors like Wells Fargo Chair Richard Kovacevich for being "complacent." Neither Steinhafel
nor the board flinched.
Instead of challenging Ackman, Steinhafel met Target's major shareholders.
Before the votes were counted at Target's 2009 annual meeting, Ackman gave a speech invoking
the likes of John F. Kennedy and Martin Luther King. Shareholders apparently didn't buy his act.
More than 70 percent of votes were cast for the Target directors.
Always classy, Steinhafel shook Ackman's hand and said the proxy battle provided him the
opportunity to spend extra time with Target shareholders.
The criticisms of Target's contributions to MN Forward were perhaps more painful than either
Ackman's attacks or Wal-Mart challenges. Suggestions that Target was somehow "anti-gay" cut
deeply. The worst one could say about this incident is that Steinhafel may have been naive. But
he admitted his mistake and reaffirmed the company's long-standing support for gay rights. As
he told, "Target has the most gay-friendly policies in this state."
Despite these challenges, Steinhafel never took his focus off merchandising. In the past 18
months, he has led a sharp turnaround from shrinking same-store sales during the recession.
Shareholders have responded by driving up Target shares from lows of $26 in 2008 to $59 last
week.
For all the challenges it has faced, Target has never lost sight of pleasing its customers, nor has it
wavered in its commitment to give 5 percent of earnings to philanthropic causes. Most important
of all, Target created 30,000 jobs in Minnesota in the last 30 years.
For CEOs of major companies like Target, there will always be challenges, disappointments, and
missteps. The bottom-line measurement is, did you create sustainable value for your customers,
employees, shareholders and your communities? The record is clear: Steinhafel is excelling in all
four categories.
Bill George serves on the boards of Exxon Mobil and Goldman Sachs and previously served on
the Novartis and Target boards.
9/
WHAT IS THE DIFFERENCE BETWEEN ME AND APPLE?
I know Apple is supposed to be the byword for everything wonderful and, as a Mac user, I am an
enthusiast. But I‘m not a blind follower and there are aspects of Apple Computers that are less
lovely than perhaps meet the eye.
Chief among these is its use of competition to motivate employees. According to a recent
‗confession‘ by an Apple store employee, sales matrics are posted so that everyone can see them.
It shows you how much money each person is pulling in for the company. If you aren‘t doing
very well, you start getting manager meetings, and they sit you down and try to figure out why
you aren‘t selling more.
Competition as Motivator
In other words, they‘re hoping the salespeople are competitive enough to want to appear at the
top of the list - or at least afraid of turning up near the bottom. ―We aren‘t paid on commission,
but you fear for your job if you‘re not selling enough.‖ In the current economic climate, no
manager needs to say anything to ratchet up that fear.
This is exactly the same sales technique that Lehman Brothers used. Brad Ruderman worked
there, and here‘s how it made him feel: ―I was so motivated to gain acceptance. It wasn‘t greed. I
didn‘t need anything. It was about my personal scoreboard with everyone else. Sometimes
there‘d be three days left in the month and I didn‘t hit last month‘s target so I‘d push the
envelope to do some things not always in the best interest of my client. I lost all morals, all
ethics, in the interest of staying in the game.‖
Competitive management games like these are simple and well understood: they provoke
everyone‘s competitive instincts in the hope that they‘ll boost performance. The regular and
predictable downside is that they also result in employees cramming products down customers‘
throats that they don‘t want and subsequently regret. Almost every fraudster I‘ve ever
interviewed cut his teeth in this kind of sales environment - not least because it taught them how
persuasive they could be when selling junk.
Selling Junk
―We‘re supposed to sell Apple care product support with just about everything, and honestly,
those aren‘t that hard to sell, since they aren‘t a bad deal. But we‘re also supposed to push
MobileMe, and that‘s really hard to sell.‖
(It‘s really hard to sell because it‘s really hard to explain because it‘s really hard to use evidence, if it were needed, that the company doesn‘t have a magic touch when it comes to
everything. Nor does it have consistent genius in making software simple; MobileMe doesn‘t sell
because it‘s a bear!)
Many managers like to think that they can manipulate human competitive instincts to produce
record-breaking results. In doing so, they almost always display a naïve misunderstanding of just
how powerful competitiveness is. Once let loose, it will trample over everything not just ethics
and morals but common decency, a secure sense of self and of the law, a love of collaboration. It
was management techniques like these that left homeowners in houses with mortgages they
couldn‘t afford and portfolio managers with derivatives they didn‘t understand.
You can argue that being left with a bottle of $50 iKlear Apple Polish I didn‘t really need isn‘t
the same scale of iniquity - and I‘d agree with you. But Lehman Brothers is bad company to
keep. And preying on individuals‘ insecurities in order to boost the corporate profits of a
company already sitting on a mountain of cash (and I write this as an Apple shareholder) shames
everyone.
10/
LEADERS ENCASH USP
If there is nothing very special about your work, no matter how hard you apply yourself you
won‘t get noticed, and that increasingly means you won‘t get paid much either.‖
—Michael Goldhaber, Wire
11/
SELL YOURSELF LIKE SONY OR GOOLGE
You really have to stand for something. . Development will continue in one and only one
direction with speed in spite of global slowdown. ‗The Brand You‘ idea means from the
beginning of your career, you have to think about your areas of distinction.
What is special in us?
Whatever is magical becomes A BRAND.
Why have Sony, Google and Nokia become the greatest brands. What is common in great
brands?
I asked this question in my managerial effectiveness programme in Dubai. Managers listed out
the many qualities.
5 most appealing one were 1/ Innovation
2/ Durability
3/ User friendly
4/ Service after sale
5/ Quality
All of us could be a brand if we have these most appealing qualities within us. We all are unique
creature of the planet and no living creature is, the same as we are. These specialties and
uniquenesses must be encashed on the path of accomplishment.
―There will be never a better time to be the best than today.‖ Very brilliantly observed by
Warren Buffet.
We must manage our selves. We have to evolve as a brand. Original one .Let, us stand out in the
world like Apple or Blackberry. We must stand with our selves.
Let, everyone around us adore all one qualities
We have to prove that - Yes! ―we are unique, original and
unparalleled.‖
12/
MAPPING YOUR CONSCIOUS COMPETENCY OR …….
Did you head the world cup-winning captain of England‘s Twenty20 cricket, Paul Collingwood,
in his post-match interview? Having just beaten Australia, Collingwood was asked what had led
to England‘s triumph. His reply contained comments that immediately caught my attention:
* ―The guys are just using their brains out there, making good decisions‖;
* ―The guys have just executed their plains‖;
* ―They‘ve really communicated well over the past few weeks‖.
Decision-making, planning and communication: did I miss something or is England‘s victory the
result of implementing best management practice?
Most of the sports teams that I follow regularly have a ―bad day at the office‖ (Is it your‘s?) but I
hadn‘t realised that sportsmen and women followed the business management advice of writers
such as Peter Drucker, Tom Peters or CK Prahalad.
If only our sports stars had benefitted from the insights of management gurus earlier. For
example:
* Michael Jordan would have read the classic Harvard Business Review article, The Core
Competence of The Corporation, and would never have attempted a second career in baseball.
* Could Gazza have avoided the tears that followed his yellow card in the Italia ‘90 World Cup
semi-final if he had fully understood and digested the principles behind Daniel Goleman‘s
Emotional Intelligence?
* Perhaps Tim Henman would have won Wimbledon if he had applied the lessons from Jim
Collins‘s Good to Great (never mind your second serve, Tim, what‘s your hedgehog concept?)
But there‘s something not quite right with sportsmen and women talking and acting like they‘ve
just walked out of the boardroom rather than the changing room.
We want our sports stars to be like artists, actors or rock stars. We want them to have natural
talent that doesn‘t demand the steady, detailed application and practice that we mere mortals
require.
Modern sport, though, is business and it seems that the influence of business and management is
endemic. Perhaps it‘s just taken a little longer for it to register with the English cricket XI than
other sports teams.
Even so, WG Grace must be re-engineering in his grave.
13/
Change is Good! How’s Your Leadership in the Mid
I spent most of last week with clients in New York City. Wow, that city does move!! There is
always something going on; so much excitement to see and energy to feel!! It‘s a melting pot of
people, interests, food and shopping – something for everyone, if you can find it amidst the
crowds and activity.
I feel like our world, in general, is in a big state of activity as well. So many political and
economic changes are driving companies to make adjustments. Companies are reacting with
changes in their workforce, service offerings and compensation…and employees are feeling the
effects.
Don‘t get me wrong, change can certainly be a good thing. Sometimes, it‘s truly needed.
Change isn‘t always easy for people to digest. They tend to have an immediate and sometimes
physical reaction to any announcement of change. But the best companies will always
adjust…and so change will be part of the equation.
Leaders should be cognizant of the impact of change on their team and be ready to support
people through the process. Because the basic human need of feeling secure and valued is innate
in all of us, leaders should be prepared to help nurture these emotions as change occurs.
I‘ve started a list of things that leaders can be proactive in doing to help ensure a smooth
transition for their employees. What would you add to the list?
Communicate the change effectively. This is critical to success of any change. A clear
expectation must be set with as many details as can be provided (and then followed-through on!)
Leaders should be transparent…but that doesn‘t mean they should disclose every single detail. It
means they should be authentic and honest, while they share as much as they can at the right
times.
Involve your team in change, when possible. Rosabeth Moss Kanter once said, ―Change is a
threat when done to me, but an opportunity when done by me.‖ People want to play a part on
what‘s happening to their future. Engage their expertise to guide the change and they will
reward you by being more energized by it.
Remain consistent in your core values. While processes, procedures and services may be
changing, your people need to see the stability of your core values. This will help them to
remain confident in what‘s happening, even if all the questions can‘t be answered.
Share the vision and hope for the change. This is what I often refer to as the ―power of why.‖
Most people are fairly purpose-driven. They want affect change and have an impact, so it‘s
important to share the value and benefit of the change, as well as to help each person understand
their role in that bigger picture.
Be an obstacle-remover. In times of change, more than ever, a leader must provide the right
tools for success and remove obstacles that are impeding progress. Leaders should encourage
open communication and innovation. They should also allow graceful failures. This is where
great leadership will come through, as the true ―rallying‖ of the team is what facilitate a smooth
transition through change.
14/
YOU ARE YOUR CALENDAR
The calendar never lies. Our personality should match our calendar. Our priority, our
commitment, our communication and our behavior should match our calendar.
Once, it is declared and published - That‘s all. No change is incorporated in the calendar as it is
pure, perfect, true, clear and real. All these qualities are to be incorporated in a leader. Most
important quality of a calendar is that it never lies.
Commitment to decisions is the essence of leadership. Vincent Lombardi said ―The quality of a
person's life is in direct proportion to his commitment to excellence, regardless of his chosen
field of endeavor.‖
We have to follow our commitments one by one. We cannot change our commitments as the
situation, condition and priority changes. A Lot of time situations come when we want to give up
but because of our calendar we go for it as our calendar never lies.
Leaders never lie to themselves.
15/
LEADERS TRAVEL ON THE PATH TO BECOME THE PATH
Founder of yahoo Jerry Yang says ―I am determined for us to define our own path.‖
I‘m a big believer in Doing versus Talking. Leaders are focused on making changes from the
inside out and they will get out there when the time is right.
Brain is responsible for the growth of us. In the end, leaders have to prove that it was inside –
out. Remember, the rule of life is treating your brain as a partner in life.
Leaders focus on their team, structure, resources, strategy and communication. All this always
brings them to the next level (Living at the same level is dying).Leader do homework to bring
significance change in the life.
―Stepping onto a brand-new path is difficult, but not more difficult than remaining in a situation‖
profoundly asserted by Maya Angelou.
Leaders create a new path or they become a path themselves. Only this path saves us in the
world. This path makes things happen. We should pursue on this path constantly till our last
breath. The real joy comes when we too become a path by ourselves.
Let the brightness comes by its own. Let the path shine. Let the path become path for coming
generations to explore their talent. Let the path live until the planet lives. Let live on path with
spirit of fulfillment.
Leadership is accomplishment and fulfillment.
Let the path become path for coming generations to explore their talent .Let
path live until the planet lives.
16/
LEADERS ARE THE SALES MEN OF FUN
―You have to realize when David and I were doing this it was just for fun,‖ says Yang. ―We
never thought it would even become a business.‖
That is the bottom line behind the creation of Yahoo! And that is the bottom line the two wanted
to maintain throughout the company even after its infancy.
Going to work at Yahoo! is a far cry from what most CEOs might be used to. The average
employee is 29 years old and actually enjoys going to work. Why? Because it is not only a
creative atmosphere, but a fun and casual one as well.
The company‘s slogan early on was ―Do what‘s crazy, but not stupid!‖ Yang and Filo
understood the importance of creating a fun atmosphere at work. The employees work long
hours, but management is all too aware of that. As such, they make sure that the work
environment caters to every need of theirs. From video games throughout to catered lunch
programs, Yahoo!‘s internal culture is one of the company‘s top priorities.
Yang and Filo wanted their company to be a place where people loved coming to work, just as
they did. By focusing on creating a culture that makes employees feel at home, they have begun
finding many employees who prefer staying at work over going home, simply because it is more
fun.
Employees are also able to deduct 15 percent of their earnings to purchase company stock. That
stock price is further discounted to 85 percent of the going market value. Yang and Filo want to
encourage their employees to be as interactive as the product they work so hard to create.
I like fun theory. Life is gifted to mankind for peace, love, joy and satisfaction. We must get fun
out of our actions .Leaders are dealers in smiling face. We need absolutely happy people at the
work place and life. Business that makes only money is never a business.
―Joy is prayer - Joy is strength - Joy is love - Joy is a net of love by which you can catch souls.‖
Said by Mother Teresa, humanitarian & missionary (1910 - 1997)
Leaders are sales man of fun and joy.
―Joy is prayer - Joy is strength - Joy is love - Joy is a net of love by which you
can catch souls.‖
17/
WHAT IS YOUR DNA OF LEADERSHIP?
Recently I had read a book by Rebecca Shambaugh entitled ―Leadership secrets of Hillary
Clinton.‖ What I like about this book is that it is not about Hillary Clinton‘s politics, but rather
what leadership techniques we can learn from her.
The book is divided into 7 different areas:
1) Being resilient
2) Being a continuous learner
3) Being ―adaptively‖ authentic
4) Embracing change
5) Being connected
6) Being a great communicator
7) Having resilience and purpose
I would like to write about the 5 secrets of resiliency.
1) Understand yourself
2) Controls your immediate response and make a plan
3) Embrace change
4) Be courageous
5) Never give up!
Usually we live in the outside world. Only few dig deep in to inside themselves. Know yourself
first instead of knowing the world. Mutual discovery is a long travel in my eyes and I appreciate
people who are involved in it.
From Buddha to Dr. Covey everyone said, life is 90 percentage action and 10 percentage
reaction which is recommended by Hilary Clinton.
Change your selves before change, changes you. Even human body changes at every 10 years.
Change is the rule of the game. Let us starts following rules before time and situation starts
punishing us.
Courage is not an absence of fear but it is a mystery over fear. Life shrinks in the proportion of
courage. The worst thing of all his standing without courage in the life. Fortune always helps the
brave, doesn‘t It.?
Never being a quitter was wired into her DNA early on and was reinforced while living at the
various stages of life. Abraham. Lincon asserted ―Never Give Up‖.
Courage is not an absence of fear but it is a mystery over fear...Life shrinks in
the proportion of courage. The worst thing of all his standing without courage
in the life.
18/
PROBLEMS OR POSSIBILITIES? GLASS HALF FULL OR
EMPTY
Problems are servants.
Stephen W. Hawking - Sailing A Wheelchair To the End Of Time. Sudha Chandra is dancing
after losing one leg permanently. Nick Vujicic is dancing, swimming, playing and studying
without arms and legs. Muhammad Ali fights as bouncer after having serious inner cardiac pain.
Leander pace is playing tennis after facing serious injuries. Physician Roger Federica can work
for hours from his operating chair after having permanent disability.
Why can‘t I?
Face the best challenges to grow constantly. Avoiding challenges and problems leads us to an
average talent. Problems are a perception to a situation. Creative people see it as an opportunity
to make things happen.
Tough time always helps individual and organization to grow. A problem certainly makes us
better and more confident.
Trust me; people are built up by their saddest experiences. Never share your problems with
people because 90 percent are not interested in the listening and remaining 10 percent are not
ready to help you. Problems are not to share or sale .So the secret to lead in tough time is to face
it and win over. Remember, the rule of success is to win over stumbling blocks as an opportunity
to build up future.
In fact, you go closer to your success everyday by facing it. Yes, everyday is a challenge. Each
moment is a tough moment. But know the rule of life is:‖ MORE PAIN, MORE GAIN.‖
Problem free life is an illusion. Problem free person is a dead person. He is not alive, he is only
breathing.
Problem free person is a dead person. He is not alive, he is only breathing.
19/
HE IS NOT DOING FOR MONEY OR APPLAUSE
Leadership is to bring out the genius from within. It is true at all level we work. It takes devotion
and determination to give results.
Like the best performance which we all have seen in 20-20 over matches of cricket at WestIndies. Australian player Hussey transfers the game in the last 6 balls which was almost
impossible for most of the players. But he created miraculous results on the ground.
He pours his heart and soul into his work. His goal is to do exceptional work. His goal is to prove
him world class. He was proving that his selection in the team a right decision. Especially, where
top rankers failed to perform. He hit more than 50 runs in 19 balls against Pakistan.
He was demonstrating leadership. He was not fighting for the money or applause or standing
ovation or captainship or physical success. His goal was to prove his brilliance .He plays for his
inner satisfaction .He was optimizing his potentials against all odds and challenges. Simply,
mind blowing and 100 salutes!!
He was demonstrating leadership. We too can! People who want to prove themselves as leaders
know very well that Leadership is performance not position.
Leadership is to bring out genius from within.
WHAT MONEY WON’T BUY?
I‘m asked to define success in my workshop ―Motivation and achievement laboratory.‖ Here is
one of my reflections: I think success is a worthy realization of your efforts. It is a situation
where things money will buy and all of the things that money won‘t buy.
Money can buy comfort. The value of money is to maintain comfort level in life. Do love money
and I acknowledge presence of money in life .But I love more things which money cannot buy.
Money can certainly give me luxury but not peace of mind. Money cannot buy mother‘s love.
Money can certainly offer a luxurious bedroom but not sound sleep. Money can help me in
eating hundreds of items but not the ability to digest those items. Money can put me in the front
seat by my donations but cannot make me a legend. Money cannot buy feelings of relationship.
Money cannot create gems in the deep sea. Money cannot stop tears of my eyes. Money can
create spectacles with golden frames but cannot buy insight. Mothers have demonstrated in the
world that money is not a source of motivation. I laugh at the people who spoil relationships for
money.
The real excitement of life lies in living life.
Dr. Joseph Murphy defines money in the ―Power of subconscious mind.‖ I love money. Money
is the recipe which prepares the dish of comfort in the life. Money makes things available in life.
Let us go to play the game of life with the win-win formula to have enough money to have all
experiences of life.
AUH! YAAH! That‘s great and more exciting.
But remember the rule of what money won‘t buy. We all must lead life to buy those things which
money cannot buy.
“At a party given by a billionaire on Shelter Island, Kurt Vonnegut informs his pal, Joseph
Heller, that their host, a hedge fund manager, had made more money in a single day than
Heller had earned from his wildly popular novel Catch-22 over its whole history. Heller
responds, „Yes, but I have something he will never have … enough.‟” — John Bogle,
Enough. The Measures of Money, Business, and Life (Bogle is founder of the Vanguard
Mutual Fund Group).
Success is a worthy realization of your efforts. It is a situation where things
money will buy and all of the things that money won’t buy.
20/
DON’T WAIT TO BECOME PROACTIVE
Lao Tsu said, ―What the caterpillar calls the end, the rest of the world calls a butterfly‖.
How you can know that you are proactive? Have you been fired by your boss for taking
initiative? Have your peers have laughed at you for becoming the initiator in the organization?
Do you have tears in the eyes? Are you fired for mistakes in the company?
All of us are passing through the same tunnel.
Proactiveness is a heart of success and accomplishment. None of us is perfect. We all have to
focus on strength. Great things can be accomplished by strength and unstoppable efforts.
Remember, every end is a new beginning. In my views, Proactiveness is a great source of
success. Just love proactiveness. Today‘s world is a world of results. Everyone wants to go with
the people ―who makes things happen‖. Be a result oriented leader.
Remember, someone will come and create results is an illusion. One has to walk on the path of
success and history is a witness. So love proactiveness. Of course, a proactive person produces
success.
If leaders want to create results they have to take things in to their hands .They have to jump in
to valley of efforts.
Work with proactiveness, of course, it gives pain or failure or mistakes (who is complete in the
world) but leaders love to go with initiativeness. To me it is a very important tool of the compass
of success. Using tools is everything for life….success. It is a great source behind success.
Success of getting things done is lie in the getting started.
Louis L'Amour said, ―There will come a time when you believe everything is finished. That will
be the beginning‖.
You cannot see success without proactiveness. History is a witness of proactiveness. From Jesus
to Mandela, who were not proactive? ―What we call the beginning is often the end. And to make
an end is to make a beginning. The end is where we start from.‖ Very well asserted by T. S.
Eliot.
There will come a time when you believe everything is finished. That will be
the beginning‖.
21/
NEVER DISCARD ANY ONE FOR EVER
It is 4- 30 a.m. on the Delhi airport (Returning back to home from ICL Group). I am with very
favorite cup of coffee Coasta.
I see a new title of Tom Peter ―The little big things‖.
I am seeing a father with a kid of nearly 3 years in a loving and smiling mood. What is the major
cause behind this bonding relationship?
God has created each one of us unique .Each one of is a master piece of his. Each one of us is a
separate identity.
Each of us is unparallel and so we are to be loved and honoured in all regards.
Discarding someone for a life time is an injustice act to mankind and relationship. Never
withdraw from the relationship for a life time.
When we are discarding someone the edge of relationship is cut off. Ego is a major factor in
pulling out our relationship with people. Ego is a major factor in discarding ourselves with
anyone in a relationship. Ego is an unproductive factor in any relationship and it scratches the
love out of the relationship.
Once we become special or exclusive, we start discarding our selves unconsciously with people
of our own. We get away from the life of the people unconsciously because of power, body
chemistry, thinking wave length or status or anything……but we draw demarcation among our
own people. The love quotient found them is at a poor stage.
Love in the relationship leads us to fullest level of kindness. Kindness in the relationship is the
best status. Once, kindness in the heart is generated then nothing can spoil of relationship.
“Keep a short enemy list. One enemy can do more damage than the good done by a hundred
friends.”
—Bill Walsh (from The Score Takes Care of Itself)
22/
I never worked a day in my life. It was all fun!
- Thomas Edison.
Sam Walton passed away in 1992 but his legacy lives on. It is estimated that if the Wal-Mart
chain was its own economy, it would rank 30th in the world, behind Saudi Arabia. If Sam
Walton were alive today, he would be the richest person in the world, with twice the fortune of
Bill Gates. How did a farm boy from Oklahoma accomplish all of this?
He Had Fun: ―I always prided myself on breaking everybody else‘s rules, and I always favored
the mavericks who challenged my rules,‖ he said. Walton took a light approach to his business,
never too serious to resist change and never unwilling to poke fun at himself. He wanted to
ensure that both he and his workers enjoyed coming to work each day. He laughed on himself
and made the work place joyful.
Leaders love fun and joy. The joy of spirit measures power of leadership. Even joy can lead to
clean love. Love is the essence of leadership. Joy can easily connect the people in an
organization. Joy doubles productivity and motivates people to take initiative in the organization.
Wall mart is a proven example in the world.
There is no greater reward than joy in an organization. True leadership is to create a joyful
environment. Real joy motivates people.
Leaders love to laugh….and joy lies in fun, attempt, involvement and not in the riches. ―Joy
comes from using your potential.‖ Quoted by Will Schultz.
If you want to gift your son and daughter one gift, let it be the motivation to
―use potentiality.‖
23/
GROWTH IS THE ONLY EVIDENCE OF THE LIFE
Business tycoon Mukesh Ambani (Chairman, RelianceINd.) has a punch line for success
―Growth is a way‖.
Life is constant growth - Childhood, Youth and old age. In my life, status-quo is dying.
Stagnancy is nothing but a dead end.
One of my friends is facing finance challenges, because he is growing. Remember, a day passed
without a challenge is an average day. Such a day does not build us, it fails to tap & touch our
true potentials.
I was in world the HR conference I had heard The most cracking statement by senior potential
leader.‖ If you are not promoted in 3 years that means something is wrong with you.‖
―If we are growing, we are always going to be out of our comfort zone‖ very profoundly
asserted by John Maxwell.
Growth has an invisible relationship with challenges. When you are facing crisis, hard time, most
trying days and meeting new challenges everyday it means you are growing. When people
around you start criticizing you and gossiping about you and chatting about your life it means
you are growing.
―Don't wait until everything is just right. It will never be perfect. There will always be
challenges, obstacles and less than perfect conditions. So what. Get started now. With each
step you take, you will grow stronger and stronger, more and more skilled, more and more
self-confident and more and more successful.‖ Wonderful thought by Mark Victor Hansen.
What has helped you in growing? What has evoked your best talent? What has shaped you?
What has helped you in standing tall?
I think keep moving, meeting challenges and facing tough days offer great lessons to all of us.
These friends always help us in shaping our destiny which leads to growth.
I think the great thing is not in the standing where you are but in moving in the right direction.
Moving forward is a way of life. Stepping from safety to risk taking Stepping from known to
unknown. Living in the uncomfortable zone from the comfort zone. I think that is living.
Growth is a highest calling of leadership
24/
ONLY PASSION CAN LEAD US TO IMMORTAL SUCCESS
If there is something I want, nothing stops me.
―If there is something I want, nothing stops me.‖ Asserted by Calvin Klein. Calvin was able to
discover his passion at an early age. Klein won a spot in the New York‘s renowned Fashion
Institute of Technology, where, at the age of 20 he was one of the youngest graduates in the
school‘s history.
For three consecutive years, he was even the youngest designer in history to have ever won the
prestigious Coty American Fashion Critics‘ Award, which is similar to the Oscars of the fashion
world.
―I get either very excited about something or very depressed,‖ says Klein. A man of extremes,
Klein managed to turn his excitement about fashion and design into a lifelong career that has not
only spawned a billion-dollar company, but has also revolutionized the way the world thinks
about clothing.
For Klein, ―doing everything as well as possible meant survival.‖ So, how did Klein manage to
survive at the top for nearly four decades?
He suggested 5 major lessons for the leaders.
1/ Push yourself to the limits.
2/ Become an expert.
3/ Do not be afraid to be innovative.
4/ Broaden your appeal.
5/ Go after what you want.
We have to be unstoppable in our passion. No one can, I repeat, no one should stop you on this
planet. Even you can move around the planet to accomplish what you wish to have. The
happiness of life consists in mastering the passion .We can elevate ourselves to great heights by
loving what we do. The way great fashion designer Klein does. Great heights can be
accomplished by passionate attitude.
What makes us to live and to drive?
We should spend each day, each moment, and each breath to live with passion. We must find out
what we love and like and what forces us to live for years with pleasure.
Remember, the rule of life is to live with passion.
We should spend each day, each moment, and each breath to live with
passion. We must find out what we love and like and what forces us to live for
years with pleasure.
25/
CREATE VISIBLE SENSATION BY INVISIBLE EFFORTS
AT LEAST, 10,000 hours are invested to create sensation and excitement.
Today, we see the melodious singer Lata Mangeskar who has invested 60 years of her life in
music. I remember the book of DR. APJ KALAM ―fire on wings‖ that has influenced me the
most because of its brilliant aspect ―consistency of years.‖
Toyota or Sony or Nokia have never captured the market overnight. It is a history of decades.
M.K. Gandhi drives himself on quest for 40 years. R.K. Laxman cartoonist draws his most
innovative cartoons on the front of the TIMES OF INDIA for last 57 years. Bollywood star
Amitabh Bachchan is performing for last 40 years.
They never take eyes off from their goals. Consistency is what counts and matter the purpose.
They all were squeezed. They all were frustrated. They all were full of tears at least for couple of
nights. But they have asked themselves that what is inside Me.? They never quit from their
purpose and action. In fact, they were masters of themselves, they never demanded a motivator.
They have ruled their heart for years. They were strict to the resolutions they have made to
themselves.
To become a world class performer, one has to invest at least 10,000 hours in the field. It can
take years of someone‘s life to create the most sensational or exciting news in society.
In fact, they were master of themselves, they never demanded a motivator.
They have ruled their heart for years. They were strict to the resolutions they
have made to themselves.
26/
BELIEVING IN YOURSELF AND OTHERS WHEN OTHERS DO
NOT
This morning at 4-00 a.m., I was reading The Bhagwad Geeta. I was affected by Arjuna. At the
same time, Krishna starts inspiring Arjuna when he does not believe in himself. Arjuna is not
believing in himself and unprepared to fight with the situation.
Krishna stands profoundly and asked him to get up, fight and win. Krishna shows ways, lives,
relationship and the power inside. Finally, asked him not to give up. But use his potentials to the
fullest.
Krishna knows people have stuff inside and perform at fullest if they believe in them.
Don‘t you think leadership is believing in one self and inspiring others to believe in themselves
which Krishna is doing?
We all are unique. We all have USP. Nearly 600 million people on the globe are special and
original. Don‘t you think that it is an event and message to humanity? We hardly find a match.
People have potentiality inside and realise their strengths at the time of frustration which is the
true essence of leadership.
We must bring out the very special from within and take over the situation, instead of chatting on
condition and blaming people or our luck.
Leadership is all about bringing potentiality of the people not to blame them for poor
performance. Firing, abusing, degrading and blaming never charge them to fly in the sky.
Leaders inspire people even when they are not ready to believe in themselves. "Inspiration does
not come from the quote itself, but rather the person behind it."
True leadership lies in believing people when they are not prepared to believe in themselves.
We all are unique. We all have USP. Nearly 600 million people on the globe
are special and original.
27/
PRACTICE AND WIN, BUT DO NOT FAIL TO PRACTICE
Norman Vincent Peale quoted ―Throw your heart over the fence and the rest will follow!"
Thomas Alva Adison said after inventing the bulb,‖ I know a 1000 ways of how not to make a
light bulb.‖
Brilliance is not possible over night. Practice is everything. Everyday practice…. Everyday
homework…. Everyday investment in efforts leads to accomplishment.
Very popular cricketer Sachin Tendulkar always goes to Shivaji Park for practice. The melodious
singer Lata Mangeskar till today goes for rehearsals before her final performance. Amir Khan a
Bollywood star went for exercise of 4 hours every day for his performance in the film ―Gazhani‖
Can we get world class success without homework? World class brilliance can be created by
everyday homework, practice and passionate efforts. Major accomplishment is supported by
consistent efforts, devoted life and triggering talent.
―An ounce of practice is worth more than tons of preaching.‖ said by Mohandas Gandhi.
Every day, efforts brings some improvement in the performance.
Practice as if you are the worst. Perform as if you are of the best.
Throw your heart over the fence and the rest will follow!
28/
HONESTY IS THE ONLY POLICY
One advertising Ltd. Have a punch line ―Honesty is the best policy.‖ I would love to make it
correct by say ―HONESTY is the Only policy.‖
Honesty cannot be compared with any other values. Honesty is beyond any legacy of the world.
―Honest hearts produce honest actions. ―Affirm by Brigham Young quotes (American religious
leader, 2nd President of the Mormon church, and colonizer who significantly influenced the
development of the American West. 1801-1877)
Honesty has made us credible in a day. Leaders live in days not nights. Leader of new age
always believe in honesty. Leaders hardly remember what they said last time as they speak the
truth only. This is the price we get in return by becoming honest.
Practicing honesty can sometimes return pain. You may be doubted for truth. People may look to
you with doubts even though you are honest and that can paralyze you. But leaders never deviate
from their values and qualities on the path of life.
Every leader has his quality & honesty is his quality. Honesty with our own self is a way of life.
Inside honesty shapes us extremely well outside. We start demonstrating exemplary leadership to
the world. Honesty can certainly help the world in demolishing crisis of behavioural role model
of the world.
Honesty always pays but not in kind. Honest people have a clean pillow and seven hours of deep
sleep. Don‘t you think uninterrupted sleep of seven hours is an essential part of life? I cannot
read the book of life without the chapter of honesty.
NO LEGACY IS SO RICH AS HONESTY
Leaders of new age always believe in honesty. Leaders hardly remember what
they have said last time as they speak the truth only. This is the price we get in
to return by becoming honest.
29/
LEADERS LOVE MEETING IDEAS
ONE IDEA = MILLIONS OF $.
Galileo was punished badly for his brilliant idea that the earth move around sun. Socrates
showed new dimensions of life to the people. Newton showed new dimensions by the event of
the apple. Einsten confessed that one idea has changed my life. Today, Obama is fulfilling The
dream of Martin Luther King. Dr. APJ Kalam has contributed his life for one idea. John Paul
learnt 14 languages to travel in 129 counties for his idea of socialism. Jack Dorsey came out with
brilliant idea of twitter. Today, Google is a life for millions of people. Steve jobs came out with
the most creative product in the world.
One idea can change the life of millions. A Leader is in search of the most innovative idea.
Thinking out of the box is the essence of leadership. Bill Gates knows how to think that‘s why he
does not need University degrees. The most intelligent student of the same university does a job
at Microsoft and Bill become the promoter of the company.
What makes a leader, a legendary an individual?
―I think and think for months and years. Ninety-nine times, the conclusion is false. The
hundredth time I am right.‖ said Albert Einstein (German born American Physicist who
developed the special and general theories of relativity. Nobel Prize for Physics in 1921. 18791955)
Leaders do think and analyse and review and rethink. This attitude makes them powerful and add
energy to lead more profoundly in the world.
Idea + action = actual. Actuality is a wonder.
I believe strongly the power to think can create visible difference in the life of people. Leaders
do spare net time for thinking. They arrange meetings with ideas. They set in solitude and think
and think and think.
Thinking is a winning habit for leaders. A man without attitude of out of box thinking is a dead
man. Out of box thinking makes sense in life.
A man without attitude of out of box thinking is a dead man.
30/
Leaders live in a new orbit every 9 years
Change your orbit every nine years.
How to do it?
Declare a new plan, programme, project or idea on the celebration of your accomplishment. This
will lead you to the place where you had never reached before. Meanwhile, people around you
will automatically change. Leader starts living in a new orbit.
Remember, you are not detaching intestinally but your occupancy detaches you from the circle.
Your intention is not of use and throw the people. Even leaders do not do so. Leaders never
avoid or by pass their well wishers. They keep healthy rapport with friends and well wishers
forever.
Leaders are always on quest. Leaders are crusaders. Leaders live in a new influence circle most
of the time.
Sports players, performers, artist and creators are found in this circle. As they keep on moving to
a new land, new people and new opportunity.
As he is involved in the quest, he moves forward from the surroundings and a day comes where
you find him in a new orbit. A Leader is always focused on tomorrow. He compasses ―CAN
MAN‖ and ―POSSIBILITY‖ in his compass of success. He uses his tools effectively which lead
him to a new orbit.
Leader finds himself with new people, new place, new
accomplishments and new plan.
31/
FOLLOW YOUR INNER VOICE AND NOTICE EVENTS
Nature is so gracious and wants to shape your destinations as well as wants to make you happy &
cheerful; however, to create that happiness nature gives intuition. Inner voice is so strong and
helps you to design your future or destiny. Before taking any decision or passing resolutions, we
should listen to our inner voice. So, listening to the inner voice and going ahead with it is a way
of leadership.
In some of the instances GOD selects a person as an object and sends across to you and your life;
and that object gives you a message or ideas. If you work according to these ideas it will draw
you to your destiny because these inner voice or intuition looks beyond your present. With eyes
we can see only today but intuition can see the future.
Sometime to create a better future some of the events don‘t happen today. Super intuition does
not want it to happen today that is why - be alert to notice the ideas, messages or events which
are sent by the GOD to you.
Noticing events, listing people, attitudes are helpers in opening our ideas and minds. According
to that we should change decisions which draw change in destiny.
With the eyes we can see only today but intuition can shape the future.
32/
LEADERS SELL THEMSELVES AS GOOGLE OR SONY
M.S.Dhoni followed a deal worth $42 million for two years with Rhiti sports. He became the
highest paid cricketer in the India.
This is a list of highest paid sports person of the world in the year 2010. Tiger wood (Golf) is
highest paid sports person in the world with the amount of US $100 million in the year 2010.
Followed by Kobe Brayant ( Basketball ) of $ 45 million and David Beckham ( Football) , Oscar
Dela Hoya ( Boxing) of $43 million, Phil Mickelson ( Golf) of $ 42 million .The list is
followed by K.Raikkonen ( Motor sports), M.Scumacher ( motor sports0,Roger federer
(Tennis), Ronaldo ( Football), Shaquille O‘neal ( Basketball) Michael Jordan ( Basketball) and
Roanldino ( Brazil). The list does not stopped here. Sachin Tendulakr (Cricket), Flintoff
(Cricket), Youvraj Singh and Ricky Ponting.( cricket).
How are they able to sale themselves at this rate and making difference in the world?
What has made them great brands?
Can we make our selves great brands?
YES! Certainly!!
Personal branding is not at all marketing or self-promotion tactics, it is more fundamental .It is a
clear understanding of what you are and what you stand for. People who can brand themselves
will carry an image that get associated with not only their brand name, but also the organization.
India has two different examples. L & T I s branded as an organization. (Most of the people do
not know who the CMD is?) And on the other side Anil Ambani is more popular as CMD of
brand Reliance.
5 points direct you to create positive brand of yourself.
1/ List out qualities that make impact and distinguish you from others.
2/ Show visible difference and with visibly different projects.
3/ Eliminate ―GOOD ENOUGH‖ thinking.
accomplishments.
Challenge
yourself everyday for
4/ Be available and communicate properly in your personal, social and professional circle.
5/ Keep raising the bar on your own performance and compete with yourself.
new
You must make an impact everywhere you go. The World will doubt your
words but always appreciate your results.
33/
PAIN FUEL EXCELLENCE
Today, I am reading a book ―comparative study of Mohandas Gandhi and Mohan (Krishna).Both
were found in pain during the last stage of their life. Both these great leaders of Indian wisdom
and ethos were covered by painful events. Found of them were in pain while dealing with life.
―I have found the paradox, that if you love until it hurts, there can be no more hurt, only more
love.‖ Profound words asserted by Mother Teresa.
We must burn pain and use it as a fuel in journey. Pain is inevitable. Pain free life is an illusion.
We can break our shell by understanding it. We should sympathize with pain as we have
sympathies with joy and pleasure. Yes, it can be too hard but no road is a smooth road for
passengers of success.
More pain creates more powerful results. A woman becomes mother after suffering heavy pain
during pregnancy. The best creature comes to the planet after inevitable pain.
We can learn more from pain but unfortunately we have framed our mind, not to learn anything
from pain. Pain can develop wisdom and make us wiser to live.
In today‘s corporate world, pressure is a part of daily routine. One has to develop his mind to
meet new challenges. One has to train himself to cope up with huge pressure at work place.
Remember, iron becomes gold after burning in to fire.
Pain may not be agreeable, but it is necessary. It makes us more mature and shape our inner
soundness.
Discipline of tolerating pain will avoid disappointment in future. Pain is a servant and can offer a
million dollar opportunity.
We must burn pain and use as a fuel in journey. Pain is inevitable. Pain free
life is an illusion.
34/
LEADERS DISPLAY COURAGE
CHANCE
BY CHOICE
NOT
BY
Founder of Success magazine, Orison Sweet Marden, made 10 very powerful statements.
1/ Conviction that is stronger than my fears.
2/ Vision that is clearer than doubts.
3/ Spiritual sensitivity that is louder than popular opinion
4/ Self esteem that is deeper than self – protection.
5/ Appreciation for discipline that is greater than my desire for leisure.
6/ Dissatisfaction that is more forceful than status quo.
7/ Poise that is more unshakeable than panic.
8/ Risk taking that is stronger than rationalization.
9/ Right actions that are more robust than rationalization.
10/ A desire to see potential more than to see people assessed.
To reach our talent, we need willingness to move forward.
St.Franscis de sales advised,‖ Have patience with all things, but chiefly, have patience with
yourself. Do not lose courage in considering your own imperfections, but instantly start
remedying them – everyday begin the task a new.‖
The Position does not make a leader, leader make the position. These are proved by Margaret
Thatcher, Mohandas Gandhi, Mother Teresa and Sir Martin Luther King.
Leadership is the expression of courage. Leadership position won‘t give you courage but courage
can make you a true leader. Leaders love the formula of ―BE COURAGEOUS‖. My observation
of last 25 years, working with business houses and entrepreneurs, they all have faced major
breaks down and frustrations, but they have never lost courage to cope up with the situation.
They have encompassed 3 key tools CAN, FUTURE & OPTIMASTIC. These 3 key words are
internal, show result externally.
Leaders cannot move forward without courage inside. Courage is a universal virtue for
leadership. I cannot dream of entrepreneur‘s success without courageous quality. ―Life shrinks
or expands in proportion to one‘s courage. ― Anais Nin, The Diary of Anais Nin, volume 3,
1939-194. US (French-born) author & diarist (1903 - 1977).
We can certainly expand our horizons with some courageous decisions every day. Courage
should be displayed every day, in your actions. Something you do every day, creates results and
visible change in lives, this is a proven leadership.
Can a leader invest in courage?
Can a leader have courage long enough?
Can a leader move forward without courage?
Can we create success without courage?
I believe strongly that intensity of success depends upon the display of courage we display,
everyday.
Life shrinks or expands in proportion to one’s courage.
35/
LEADERS KICK COWARDS OR LIARS
On June 6, 1944, 156,000 American, British, and Canadian troops landed in Normandy to
establish a foothold in France and begin the drive to Berlin and victory in Europe in World War
II. It‘s easy to remember the victory and to praise the leaders and stand in awe of their
competence and confidence.
But there were plenty of uncertainties at the time. Nothing this large or complex had ever been
attempted. The great mass of US troops were still untested in battle.
The excellent German army was just across the Channel in well-prepared fortifications. They
were led by one of Germany‘s legendary military leaders, Field Marshal Erwin Rommel.
Even the weather was a factor. Eisenhower had already postponed the invasion because of some
of the worst storms in memory. When he gave the order to launch the operation on June 6, he
had only the most rudimentary weather information to go on.
Since we know how things came out, it‘s easy to underestimate the uncertainty. But, for Ike there
were huge gaps in information, complex operations that could break down, and a determined foe
whose actions would influence the outcome of the day.
He faced the very real possibility that the invasion would fail and that thousands of Allied men
would die without achieving victory. As he thought about that, he wrote out the message he
would release if things went badly. Here it is.
―Our landings in the Cherbourg-Havre area have failed to gain a satisfactory foothold and I have
withdrawn the troops.
My decision to attack at this time and place was based upon the best information available. The
troops, the air and the Navy did all that bravery and devotion to duty could do. If any blame or
fault attaches to the attempt, it is mine alone.‖
That kind of willingness to take responsibility is rare today. Today our leaders often deny any
part in decisions that turned out wrong. They practice the art of spin.
How about if, just for the Fourth of July, we talk less about leadership and think more about
responsibility?
Boss‘s Bottom Line
No one wants to work with a coward or a liar. Be assured that your people will know if you act
like either one. Great leaders give praise and take responsibility.
Willingness to take responsibility is everything. Never deny any part of
responsibility. Let us follow practice of start to complete.
36/
LEADERS ALWAYS LEAD AT THE EDGE OF JOURNEY
High performing leaders know that learning to lead at the edge is a lifetime process of discovery.
By playing to win, rather than playing not to lose. Winning every time is a habit of a leader. It is
not that leaders do not want to lose but it is always they need to win.
Leaders are alive at every moment and have an inside power to go to the work place with new
energy, everyday. They know that they have the power inside to express outside at the best level.
Leaders do elevate their potential at their best. Leaders change the situation by efforts,
performance and influence.
Leaders are on a journey to shake the world. To shake the world, first they shake themselves.
Leaders make work a more exciting, enjoyable and engaging place for themselves and all those
around them. Leaders do ask questions to themselves that is what is exciting? What is new in
life? They always jump from one priority to another priority.
Life is not 100 meter sprint, it is a marathon race. One has to run every day, every morning.
YES!!!No option and no alternative. Everyday struggling, fighting, jumping and meeting
priorities .AHHH! YES! Leader cannot afford to waste a time.
―The days come and go like muffled and veiled figures sent from a distant friendly party but they
say nothing. And if we do not use the gifts they bring, they carry them silently away.‖ Asserted
by Ralph Waldo Emerson.
With this ideology, leaders are seated in the first row with success.
Life is not 100 meter sprint, it is a marathon race. One has to run every day,
every morning. YES!!!No option and no alternative.
37/
TIME YOU ENJOY LIVING IS NEVER A WASTED LIFE
Leaders are alive all the time till their last breath.
British couple – age 97 and 87 years got married at their home in London. Both have a combined
age of 184 years. It is never too late to live with true love. Henry fel in love while reading poetry
in the poetry circle with Valerie in South Africa. Henry had proposed to Valerie over a cup of
tea.
Living is important and living with passion and true love is more important.
They live with passion and emotions. Physical age and mental age never affect activities of their
life. They are never influenced by age.
You do swimming, exercise, dancing, singing, reading, writing, playing, creating and anything
you would love to do, do it just do it. A doer is always towards hilarious success. A Leader never
wastes life in status-qo when it could be turned into momentum.
You've got a lot of choices. If getting out of bed in the morning is a chore and you're not smiling
on a regular basis, you are dead. Each step of yours should make you happy. Don‘t wait for the
last step
Every day is a great day, see everything; over look a great deal in a day.
When you review a day there is a little correct to do. Prior to sleep is
the best time to review our selves.
38/
LUCK IS IN THE COMPASS OF A LEADER
―Luck is what happens when preparation meets opportunity.‖
Asserted by Seneca (Roman philosopher, mid-1st century AD)
A decade ago, I set out to investigate luck. I wanted to examine the impact on people‘s lives of
chance opportunities, lucky breaks and being in the right place at the right time. After many
experiments, now I can understand why some people are luckier than others and that it is
possible to become luckier.
To launch my study, I placed advertisements in national newspapers and magazines, asking for
people who felt consistently lucky or unlucky to contact me. Over the years, 400 extraordinary
men and women volunteered for my research from all walks of life: the youngest is an 18-yearold student, the oldest an 84-year-old retired accountant.
Thinking of something good that happened the day before, boost happiness
Jessica, a 42-year-old forensic scientist, is typical of the lucky group. As she explained: ―I have
my dream job, two wonderful children and a great guy whom I love very much. It‘s amazing;
when I look back at my life, I realise I have been lucky in just about every area.‖
In contrast, Carolyn, a 34-year-old care assistant, is typical of the unlucky group. She is accidentprone. In one week, she twisted her ankle in a pothole, injured her back in another fall and
reversed her car into a tree during a driving lesson. She was also unlucky in love and felt she was
always in the wrong place at the wrong time.
Over the years, I interviewed these volunteers, asked them to complete diaries, questionnaires
and intelligence tests, and invited them to participate in experiments. The findings have revealed
that although unlucky people have almost no insight into the real causes of their good and bad
luck, their thoughts and behaviour are responsible for much of their fortune.
Take the case of chance opportunities. Lucky people consistently encounter such opportunities,
whereas unlucky people do not. I carried out a simple experiment to discover whether this was
due to differences in their ability to spot such opportunities.
I gave both lucky and unlucky people a newspaper, and asked them to look through it and tell me
how many photographs were inside. On an average, the unlucky people took about two minutes
to count the photographs, whereas the lucky people took just seconds. Why? Because the second
page of the newspaper contained the message: ―Stop counting. There are 43 photographs in this
newspaper.‖ This message took up half of the page and was written in type that was more than
2in high. It was staring everyone straight in the face, but the unlucky people tended to miss it and
the lucky people tended to spot it.
For fun, I placed a second large message halfway through the newspaper: ―Stop counting. Tell
the experimenter you has seen this and win £250.‖ Again, the unlucky people missed the
opportunity because they were still too busy looking for photographs.
Personality tests revealed that unlucky people are generally much more tensed than lucky people,
and research has shown that anxiety disrupts people‘s ability to notice the unexpected. In one
experiment, people were asked to watch a moving dot in the centre of a computer screen.
Without warning, large dots would occasionally be flashed at the edges of the screen. Nearly all
participants noticed these large dots.
The experiment was then repeated with a second group of people, who were offered a large
financial reward for accurately watching the centre dot, creating more anxiety. They became
focused on the centre dot and more than a third of them missed the large dots when they
appeared on the screen. The harder they looked, the less they saw.
And so it is with luck - unlucky people miss chance opportunities because they are too focused
on looking for something else. They go to parties intent on finding their perfect partner and so
miss opportunities to make good friends. They look through newspapers determined to find
certain types of job advertisements and as a result miss other types of jobs. Lucky people are
more relaxed and open, and therefore see what is there rather than just what they are looking for.
My research revealed that lucky people generate good fortune via four basic principles. They are
skilled at creating and noticing chance opportunities, make lucky decisions by listening to their
intuition, create self-fulfilling prophesies via positive expectations, and adopt a resilient attitude
that transforms bad luck into good.
I wondered whether these four principles could be used to increase the amount of good luck that
people encounter in their lives. To find out, I created a ―luck school‖ - a simple experiment that
examined whether people‘s luck can be enhanced by getting them to think and behave like a
lucky person.
I asked a group of lucky and unlucky volunteers to spend a month carrying out exercises
designed to help them think and behave like a lucky person. These exercises helped them spot
chance opportunities, listen to their intuition, expect to be lucky, and be more resilient to bad
luck.
One month later, the volunteers returned and described what had happened. The results were
dramatic: 80 per cent of people were now happier, more satisfied with their lives and, perhaps
most important of all, luckier. While lucky people became luckier, the unlucky had become
lucky. Take Carolyn, whom I introduced at the start of this article. After graduating from ―luck
school‖, she has passed her driving test after three years of trying, was no longer accident-prone
and became more confident.
In the wake of these studies, I think there are three easy techniques that can help to maximise
good fortune:
* Unlucky people often fail to follow their intuition when making a choice, whereas lucky people
tend to respect hunches. Lucky people are interested in how they both think and feel about the
various options, rather than simply looking at the rational side of the situation. I think this helps
them because gut feelings act as an alarm bell - a reason to consider a decision carefully.
* Unlucky people tend to be creatures of routine. They tend to take the same route to and from
work and talk to the same types of people at parties. In contrast, many lucky people try to
introduce variety into their lives. For example, one person described how he thought of a colour
before arriving at a party and then introduced himself to people wearing that colour. This kind of
behaviour boosts the likelihood of chance opportunities by introducing variety.
* Lucky people tend to see the positive side of their ill fortune. They imagine how things could
have been worse. In one interview, a lucky volunteer arrived with his leg in a plaster cast and
described how he had fallen down a flight of stairs. I asked him whether he still felt lucky and he
cheerfully explained that he felt luckier than before. As he pointed out, he could have broken his
neck.
Luck is what you have left over after you give 100 percent. When
you see success of few people you believe in some invisible factors. I
call it luck.
39/
ARE YOU BUSY OR PRODUCTIVE?
People, working in a company, can be of two kinds; ones who are productive, produce results,
their performance adds value to the overall scheme of things and the others look busy, but are not
really productive, writes Priya Kumar of the Economic Times.
There are certain attributes that define both the categories. According to Kumar, the productive
workers always have a plan for the day and they get people to work and are great taskmasters.
Whenever they are dealing with a customer, subordinate or senior, they mean business. On the
other hand, the looking-busy workers have no plan for their own. They spend their time tending
to work that comes their way and are a target for the taskmasters to run chores for them.
Apart from having their own plan, the productive workers work the plan. They are creative,
responsible and accountable. As they take responsibility and own up the results, no matter good
or bad, they instinctively rise to leadership. But the looking-busy workers wait for instructions.
They don‘t take decisions themselves and bank on others to make decisions for them. Distractive
by nature, these workers always need to be pushed and motivated to get on track with their work.
The productive workers are able to deliver results. They are not afraid of making mistakes,
instead they learn from their mistakes. They are optimistic in their attitude, not being afraid of
unexpected results.
Unlike the productive workers, the looking busy workers think that delivering results is a
frightful task. Although they can deliver daily tasks, results span over a period of time and they
cannot keep vision of that. Because of low self esteem and lessening faith in their abilities,
success is an alien thought to the looking busy workers.
For a rising career graph, one has to produce results. Many people would like to believe
themselves as productive, but it is only a comparative analysis that can give a clearer picture.
Risks have to be taken and challenges have to be faced.
More occupied person freeer as he has skills of priortisation.
Legends know the value of productivity.
40/
BLAME IS AN UNRELIABLE INTELIGENCE
Leaders never think others are responsible for their situation assign the blame to various
conditions, organization, society or people. Sometime people blame ―systems‖. By playing
games of blame what do people want to prove?
Their innocence!
We are totally responsible for what
We see,
We feel,
We experience,
We achieve,
We lose,
We gain,
We create
And
We destroy.
Let us take life in our hands. What happens? Now no one can blame for our accomplishment and
failure.
Leaders never prefer to go to excuses. Never make other responsible for their failure. Leaders do
prefer more blame and less credit. ―A man can fail many times, but he isn't a failure until he
begins to blame somebody else.‖ Asserted by John Burroughs If I have to prefer between blame
people or share credit. I would love to select share credit.
But I prefer to go to what am I and what have I? In fact, it is a place to start from where are you
to where you want to go, with what you have.
When we blame we show our incapacity and capability to bring results. Leadership is never to
blame anyone for your situation and position. We should fix the problem, not the blame. We
must have guts inside to accept the failures or mistakes which we make.
When a patient dies in hospital, we ask what happened. How does he die? We never asked who
the doctor was. Why in company do we ask, who is responsible? He can be a messenger, service
staff, junior executive, or anyone Wayne Dyer directs us by ―All blame is a waste of time. No
matter how much fault you find with another, and regardless of how much you blame him, it will
not change you.‖
A man can fail many times, but he isn't a failure until he begins to blame
somebody else.
41/
LEADER KNOWS PART OF ROUTINE
Its‘ halftime at Southwest Airlines‘ annual Halloween party — a ritual meant to celebrate the
carrier‘s exuberant employees and freewheeling culture — and Gary Kelly is feeling a bit
wistful.
―I was determined to be a man this year,‖ he says.
Gone is the flamboyance of his previous costumes. He has attended as Edna Turnblad from the
musical ―Hairspray‖ (for which he had to shave his legs, don a wig and wear a pink dress) and as
Dorothy from the ―The Wizard of Oz.‖ In one particularly memorable impersonation, he was
Gene Simmons of the hard-rock band Kiss.
This year, Mr. Kelly, who also happens to be Southwest‘s chairman and chief executive, is
dressed as Woody, the friendly pull-string doll from ―Toy Story.‖
―As long as you don‘t mind being ridiculed all day,‖ he says of his Halloween outfits, ―it‘s part
of the routine.‖
Nearby, Mike Van de Ven, the chief operating officer, is rolling on the floor, posing for pictures,
and greeting children and parents with a wide grin in his Buzz Lightyear costume. ―This shows
you how little we have to do to run the airline,‖ says Mr. Van de Ven. ―The less we do, the better
it runs.‖
Southwest doesn‘t quite fly on auto-pilot, but as it prepares for its 40th birthday next year, it is
flush with success. Last year, it flew 86 million passengers, more than any other airline within
the United States. It operates 3,200 flights a day, owns a fleet of 544 planes and serves 69
domestic cities from Seattle to Fort Lauderdale, Fla., and from Lubbock, Tex., to Buffalo.
When rival airlines were bleeding billions of dollars, Southwest was churning out consistent
profits as a low-cost carrier — even when fuel prices soared.
And in September, in its boldest corporate move since it started flying outside of Texas,
Southwest announced that it would buy AirTran Airways for $1.4 billion, increasing both its
revenue and its capacity by nearly 25 percent in a single stroke.
Yet Southwest finds itself at a pivotal moment. Its success was built on a signature cocktail of
low costs, low fares, frequent flights and a rapid expansion into new cities. But with high fuel
prices, growth has been harder to find, and analysts have questioned whether the airline can
sustain its singular operating style.
Battered in part by Southwest‘s growth, traditional airlines have restructured their operations
over the last decade — often through painful bankruptcy proceedings — and have narrowed the
gap.
Through mergers and global alliances, Delta Air Lines, which acquired Northwest in 2008, and
the more recently merged United Airlines and Continental, are now more formidable rivals. They
can offer their passengers access to cities across the United States along with connections to the
four corners of the world — something Southwest cannot do.
Newer rivals, meanwhile, often modeled after Southwest, are thriving at the other end of the
spectrum. Thanks to efficient operations, lower costs and an attention to customer service, these
carriers — such as JetBlue Airways and Allegiant Airlines — are threatening Southwest‘s
dominance in the low-fare trade.
―Southwest‘s business has become more complicated than the simple model that served them so
well for 39 years,‖ says William S. Swelbar, a research engineer at the International Center for
Air Transportation at M.I.T. ―They are at an inflection point. They are not a young and nimble
corporation anymore. This is now a mature company.‖
No longer the fiery start-up, Southwest now has the best-paid pilots, mechanics and flight
attendants in the industry. Its unit labor cost — how much it pays its employees to fly one seat
for one mile — rose 22 percent from 2002 to 2009, while the same measure dropped 34 percent
at United, 7 percent at Continental, 26 percent at Delta and 11 percent at American Airlines.
Southwest‘s 5,600 pilots earned $171,000, on average, in 2009, or 20 to 40 percent more than the
average salary for pilots who fly bigger planes at those other airlines. The flip side, says Carl
Kuwitzky, the president of the Southwest Airlines Pilots‘ Association, is that the company
expects its employees to be more productive.
Since Southwest typically flies shorter routes and schedules more daily flights, pilots can fly one
hour longer each day than at other airlines, he says. This efficiency becomes a crucial component
to the airline‘s edge.
―We work very hard for our company,‖ says Mr. Kuwitzky. ―And we recognize that we succeed
if our company is successful.‖
Despite labor, Southwest still has lower overall costs than its traditional rivals. In the second
quarter of 2009, Southwest‘s advantage could be seen in its total costs per available seat-mile.
Those costs were 6 to 14 percent lower than at US Airways and American. (JetBlue and AirTran,
on the other hand, have lower costs than Southwest.)
Still, Wall Street remains skeptical. Southwest‘s stock price, like those of most other airlines, has
languished. It has dropped 18 percent in the last five years — a generally rough period for the
industry as oil prices surged and the economy slowed.
In an investment research note, analysts at Morgan Stanley recently asked a provocative
question: ―Is Southwest becoming a legacy airline?‖
―REMEMBER what it was like before there was somebody else up there who loved you?‖
42/ duplicate 24
WHAT IS YOUR FORMULA TO SUSTAIN SUCCESS FOR
FOUR DECADES?
―If there is something I wants, nothing stops me.‖ Asserted by Calvin Klein. Calvin was able to
discover his passion at an early age. Klein won a spot in the New York‘s renowned Fashion
Institute of Technology at the age of 20, one of the youngest graduates in the school‘s history.
For three consecutive years, he was even the youngest designer in history to have ever won the
prestigious Coty American Fashion Critics‘ Award, which is similar to the Oscars of the fashion
world.
―I get either very excited about something or very depressed,‖ says Klein. A man of extremes,
Klein managed to turn his excitement about fashion and design into a lifelong career that has not
only spawned a billion-dollar company, but has also revolutionized the way the world thinks
about clothing.
For Klein, ―doing everything as well as possible meant survival.‖ So, how did Klein manage to
survive at the top for nearly four decades?
He suggested 5 major lessons for the leaders.
1/ Push yourself to the limits.
2/ Become an expert.
3/ Do not afraid to be innovative.
4/ Broaden your appeal.
5/ Go after you want.
We have to be unstoppable after our passion. None can, I repeat, none should stop you on this
planet. Even you can move around the planet to accomplish what you wish to have. The
happiness of life consists in mastering the passion .We can elevate ourselves to great heights by
loving what we do. The way great fashion designer Klein does. Great can be accomplished by
passionate attitude.
What makes us to live and to drive?
We should spend each day, each moment, and each breath to live with passion. We must find out
what we love and like and what forces us to live for years with pleasure.
Remember, the rule of life is to live with passion. Only passions, great
passions, can elevate the soul to great things.
43/
MULTI TASKING VERSUS PURITY IN CONCENTRATION
―I know, I know. You‘d think I‘d have learned.
Last week I wrote about the dangers of multitasking e.g. use of a cell phone while driving.
But when I sent that email, I wasn‘t in a car. I was safe at my desk. What could go wrong?
Well, I sent the client the message. Then I had to send him another one, this time with the
attachment I had forgotten to append. Finally, my third email to him explained why that
attachment wasn‘t what he was expecting. When I eventually refocused on the call, I realized I
hadn‘t heard the question the Chair of the Board had asked me.
I swear I wasn‘t smoking anything. But I might as well have been. A study showed that people
distracted by incoming email and phone calls saw a 10-point fall in their IQs. What‘s the impact
of a 10-point drop? The same as losing a night of sleep. More than twice the effect of smoking
marijuana.
Doing several things at once is a trick we play on ourselves, thinking we‘re getting more done. In
reality, our productivity goes down by as much as 40%. We don‘t actually multitask. We switchtask, rapidly shifting from one thing to another, interrupting ourselves unproductively, and losing
time in the process.
You might think you‘re different, that you‘ve done it so much you‘ve become good at it. Practice
makes perfect and all that.
But you‘d be wrong. Research shows that heavy multitaskers are less competent at doing several
things at once than light multitaskers. In other words, in contrast to almost everything else in
your life, the more you multitask, the worse you are at it. Practice, in this case, works against
you.
I decided to do an experiment. For one week I would do no multitasking and see what happened.
What techniques would help? Could I sustain a focus on one thing at a time for that long?
For the most part, I succeeded. If I was on the phone, all I did was talk or listen on the phone. In
a meeting I did nothing but focus on the meeting. Any interruptions — email, a knock on the
door — I held off until I finished what I was working on.
During the week I discovered six things:
First, it was delightful. I noticed this most dramatically when I was with my children. I shut my
cell phone off and found myself much more deeply engaged and present with them. I never
realized how significantly a short moment of checking my email disengaged me from the people
and things right there in front of me. Don‘t laugh, but I actually — for the first time in a while —
noticed the beauty of leaves blowing in the wind.
Second, I made significant progress on challenging projects, the kind that — like writing or
strategizing — require thought and persistence. The kind I usually try to distract myself from. I
stayed with each project when it got hard, and experienced a number of breakthroughs.
Third, my stress dropped dramatically. Research shows that multitasking isn‘t just inefficient,
it‘s stressful. And I found that to be true. It was a relief to do only one thing at a time. I felt
liberated from the strain of keeping so many balls in the air at each moment. It felt reassuring to
finish one thing before going to the next.
Fourth, I lost all patience for things I felt were not a good use of my time. An hour-long meeting
seemed interminably long. A meandering pointless conversation was excruciating. II became
laser-focused on getting things done. Since I wasn‘t doing anything else, I got bored much more
quickly. I had no tolerance for wasted time.
Fifth, I had tremendous patience for things I felt were useful and enjoyable. When I listened to
my wife Eleanor, I was in no rush. When I was brainstorming about a difficult problem, I stuck
with it. Nothing else was competing for my attention so I was able to settle into the one thing I
was doing.
Sixth, there was no downside. I lost nothing by not multitasking. No projects were left
unfinished. No one became frustrated with me for not answering a call or failing to return an
email the second I received it.
That‘s why it‘s so surprising that multitasking is so hard to resist. If there‘s no downside to
stopping, why don‘t we all just stop?
I think it‘s because our minds move considerably faster than the outside world. You can hear far
more words a minute than someone else can speak. We have so much to do, why waste any
time? So, while you‘re on the phone listening to someone, why not use that extra brain power to
book a trip to Florence?
What we neglect to realize is that we‘re already using that brain power to pick up nuance, think
about what we‘re hearing, access our creativity, and stay connected to what‘s happening around
us. It‘s not really extra brain power. And diverting it has negative consequences.
So how do we resist the temptation?
First, the obvious: the best way to avoid interruptions is to turn them off. Often I write at 6 am
when there‘s nothing to distract me, I disconnect my computer from its wireless connection and
turn my phone off. In my car, I leave my phone in the trunk. Drastic? Maybe. But most of us
shouldn‘t trust ourselves.
Second, the less obvious: Use your loss of patience to your advantage. Create unrealistically
short deadlines. Cut all meetings in half. Give yourself a third of the times you think you need to
accomplish something.
There‘s nothing like a deadline to keep things moving. And when things are moving fast, we
can‘t help but focus on them. How many people run a race while texting? If you really only have
30 minutes to finish a presentation you thought would take an hour, are you really going to
answer an interrupting call?
Interestingly, because multitasking is so stressful, single-tasking to meet a tight deadline will
actually reduce your stress. In other words, giving yourself less time to do things could make you
more productive and relaxed.
Finally, it‘s good to remember that we‘re not perfect. Every once in a while it might be OK to
allow for a little multitasking. As I was writing this, Daniel, my two-year-old son, walked into
my office, climbed on my lap, and said ―Monsters, Inc. movie please.‖
So, here we are, I‘m finishing this piece on the left side of my computer screen while Daniel is
on my lap watching a movie on the right side of my computer screen.
Sometimes, it is simply impossible to resist a little multitasking.
Doing several things at once is a trick we play on ourselves, thinking we’re
getting more done. In reality, our productivity goes down by as much as 40%.
44/
LEADERS ARE LIKE ICEBERG.
―I put all my genius into my life; I put only my talent into my work.‖ Asserted by Oscar Wilde.
There is much more inside than what we see and realize. Untapped talent is inside us .It won‘t
come out over night. Henry Parry Liddon asserted very well ―What we do on some great
occasion will probably depend on what we already are: and what we will be the result of
previous years of self-discipline.‖
Talent is inside and real value to talent can be an honour by bringing it out. Leaders sharpen
skills, polish attitude and enhance knowledge constantly to prove their talent.
We have talent inside and if we do not bring it out, we become slaves. Do not dole it. Do not
hold it. Spend it lavishly like a millionaire spends his wealth. What is the fun to put a sun-dial in
shade? I do not want to die...until I have faithfully made the most of my talent and cultivated the
seed that was placed in me until the last small twig has grown.‖ Profoundly asserted by Kathe
Kollwitz.
Mediocrity declares hidden talent. Don‘t you think we all are responsible for talent given to all of
us?
I believe each one of us is a genius and possesses enormous talent. Talent helps us in recognizing
genius what is missing is to lead talent to unknown roads in the dark. We all need courage to
bring out talent to prove our real worth .Last night, In FIFA world cup; Newzeland equals the
match by last minute header goal of… He tapped his talent and changed the result of the game.
They were able to score down the match with Italy (last time champion). Remember, the rule of
the game is courage to tap the talent in dark. Real great talent is in execution. Management Guru
Ram Nathan says ―Execution, Execution and Execution.‖
The most exciting moment of life is execution of talent. It is not to have wonderful talent but it is
to be deliver to this world at fullest.
We must be confident enough to bring out our talent. Our core question is not possession of
talent but use of talent. To die with unused and untapped talent is a most pathetic situation of the
life.
Getting ahead in a difficult profession requires avid faith in you. ―That is why some people with
mediocre talent, but with great inner drive, go much further than people with vastly superior
talent.‖ Asserted by Sophia Loren.
―I put all my genius into my life; I put only my talent into my work.‖
45/
LEADER LOVES SOLITUDE AS AN OCCUPATION
A solitary living is one of the supreme living.
One of the most appealing experiences of my life took place on March 2005, when I was
autographing after my keynote address on ―create cause not business‖ at the IBA school of
Administration. One lady who asked for an autograph had such a compelling expression on her
face that I knew I had to listen carefully to what she had to say. She shared with me that how to
do self-talk. She spared 5 hours every week with herself, no interruption, only privacy. She
meets her selves. WOW!!!What a way of leading life!
Leaders always do believe in themselves profoundly. They have character and qualities of
success. They have goals, sound personality, and humble, honest and cool brands. People around
them can find nothing but Leaders in them. They become go getter and become happier each
day.
The most important opinion you have is the opinion you have of yourself, and the most
important conversations you will ever have are the conversations you have with yourself. . .The
reality is that you cannot consistently, consciously claim all the qualities . Leaders do add
qualities in them and move on the quest to prove them as a crusader.
A book ―The living way 80-20 principles ―authored Richard Coch demonstrated how to achieve
more in less efforts. Richard Coch himself is follows, 9 standard qualities and one quality among
those nine qualities is to live in solitude. Living with Self.
Meeting your own self in solitude is a way of leadership. Mutual conversation. Mutual
discovery. You can know yourself in solitude. Remember, the lessons of great leadership is not
to be strong but to use strength in the right direction. One can know strength in solitude. Mutual
dialogues direct leaders for the next course of action. Composition of quest is finalising in
solitude. To be in solitude does not mean watching birds and the sky and the spring .It is
watching living giants or creators. You can certainly find reasons or cause or objective.
Tennessee William (American play writer 1911-1983) ―We're all of us sentenced to solitary
confinement inside our own skins, for life!‖
46/
Spectacular awards are possible by deliberate efforts and
performances
If a man is called to be a sweeper, he should sweep streets as Michelangelo painted or Beethoven
composed music or Shakespeare poetry. He should sweep streets so well that all the hosts of
heaven and earth will pause to say, ―Here lived great street sweeper who did his job so well.‖
Very profoundly asserted by Dr. Martin Luther king (JR.)
We all have potentiality inside and every day we all have the privilege to perform at our fullest.
We can deliver nothing but the best.
We will not perform anything less than the best. Performances have direct relationship with
results. People cannot take eyes off our performances. Luck can be created by high potential
leaders by consistency in performances. We all must feel proud of our daily performances at the
work place .At the end of the day, we all should have a feeling inside, ―yes! Today was a high
performance day.‖
We were born with the unlimited potentiality and it is our moral duty to unleash potentialities at
the fullest. None should stop us in unleashing our potentials across the globe as it is our human
right. We have to activise our potentiality to prove our worth on the planet irrelevant to our
position in the organization or family or society. In fact, we have to be a force to ourselves. We
cannot afford to lose an opportunity to prove our worthy potentiality.
Our focus is on the creation of winning performances. Every day we influence the people by our
attitude. Just take care of your work rest will happen automatically. We all need terrific amount
of confidence and unstoppable spirit. I have to start my day every day, as Pandit Ravi Shankar
starts floating flute.
We have to decide that we whether want to work at mystery level or average level? Great
accomplishments have been made by average talent with confidence and determination. We have
to ignite that spirit in us while going to our work place. We have to meet real genius inside us
every day. Every day, have a value, because, we have to invest at least `10000 hours to mystery,
skill or work. According to research, every world class master has invested at least 10,000 hours
in expertising his skill. We cannot afford to lose hours as hours are already wasted in excuses
and blaming.
Believing in our potentiality even when the whole world does not believe in us is the real essence
of leadership.
I would like to quote the words of Ralph Waldo Emerson,‖ To be yourself in a world that is
constantly trying to make you something else is the greatest accomplishment.‖
Success can be created by a series of performances and conscious deliberate efforts. Remember,
the rule of accomplishment is ―Things just do not happen. It must have taken nights and days of
high potential leader.‖ Masters are never created over night or over a cup of coffee.
We should treat our self as a brand ambassadors of organizations and behave as brand managers.
No one can stop us in leading our worthy self as a brand ambassadors. We have to protect our
brand value and make value addition every day to compete with other brand ambassadors. To
remain as a brand is a challenging task but leaders always transfer stumbling blocks in to
mountaining opportunities.
We can always influence people whom we come across in a day by our remarkable
performances. We have to believe in exemplary leadership. This is only possible by loving the
job and work. We must value our work as it is going to shape our career and destiny. Destiny is
shaped by heart, hands and head.
We all should honour performance, results, energy and potentiality.
We all must feel proud of our daily performances at the work place .At the
end of the day; we all should have feeling inside - ―yes! Today was a high
performance day.
47/
IN LEADERSHIP: GUTS IS EVERYTHING
Even though you have less experience and minimum resources, you will accomplish success.
Everybody at the family or work place may be against you.
In the early 1920s, Hall had an idea. He wanted to scrap the phrase ―Hall Brothers Company,‖
which had previously been the company‘s trademark on the back of each and every greeting
card. Instead, Hall wanted to replace it with ―A Hallmark Card‖ in order to create a more
recognizable brand. He found total adverse situations in the company. Still, he went through with
the change, and it worked. Today, the Hallmark logo on the back of each card is an instantly
recognizable symbol for the company.
―Americans admire people who can scratch a desert and produce a garden. The Israelis have
shown qualities that Americans identify with: guts, patriotism, idealism, a passion for freedom. I
have seen it. I know. I believe that‖ asserted by Richard M. Nixon.
Today, the fact that Hallmark is one of the most recognizable brand name in the industry is a
testament to Hall‘s determination to advertise. Every day I have to work out with my gut feelings
and every day I will be able to find out my heart out in the work.
I believe guts and enough pain always creates miracles.
Sometimes, you have to commit very risky and hardly worth doing changes but leaders do
because they believe in their intentions and ideas. You have to stick to your guts .Trust your guts
and let the world experience a new happening. The sound of gut is more powerful than the sound
of ―NO‖.
The ability to sense, understand, and effectively apply the power and acumen of emotions as a
source of Energy , Drive, Initiative, Trust , Influence and Creativity have impact in success at
the work place and life.
Enteric Nervous System called ―Second Brain‖ by Gastroenterologists. Guts have 100 Million
Neurons are up to 2 million times faster than intellect.( Source: References: Gershon, M.,
Columbia U .College of Physicians & Surgeons, The Second Brain (Simon & Schuster, 1999)
Correlation between basic decision and guts are found at 86 percentages .These relationship
speak about authenticity. To score maximum on the path of success, we need guts as fuel.
Guts have 100 Million Neurons up to 2 million times faster than
intellect.
48/
LEADERS LOVE TOYS IN THE CHAMBER
Sam Walton passed away in 1992 but his legacy lives on. It is estimated that if the Wal-Mart
chain was its own economy, it would rank 30th in the world, behind Saudi Arabia. If Sam
Walton were alive today, he would be the richest person in the world, with twice the fortune of
Bill Gates. How did a farm boy from Oklahoma accomplish all of this?
He Had Fun: ―I always prided myself on breaking everybody else‘s rules, and I always favored
the mavericks who challenged my rules,‖ he said. Walton took a light approach to his business,
never too serious to resist change and never unwilling to poke fun at himself. He wanted to
ensure that both he and his workers enjoyed coming to work each day. He laughed on himself
and makes the work place joyful.
Tom Peter asserted, ―Never trust a leader who does not keep toys in his chamber.‖
Leaders love fun and joy. The joy of spirit measures the power of leadership. Even joy can lead
to net love. Love is the essence of leadership. Joy can easily connect people in the organization.
Joy doubles the productivity and motivates people to take initiative in the organization. Wall
mart is a proven example in the world.
There is no greater reward than joy in the organization. True leadership is to create joyful
environment. Real joy motivates people to create worthwhile.
Leaders love to laugh….and joy lies in fun, attempt, involvement and not in the richness. ―Joy
comes from using your potential. ―Quoted by Will Schultz.
“In the election in 1994, his smile was the campaign. That smiling iconic campaign poster—on
billboards, on highways, on street lamps, at tea shops and fruit stalls. It told black voters that he
would be their champion and white voters that he would be their protector. It was the smile of
the proverb „tout comprendre, c‟est tout pardoner‟—to understand is to forgive all. It was
political Prozac for a nervous electorate.”
From ―See the Good in Others,‖ Mandela‟s Way:
Fifteen Lessons on Life, Love, and Courage, by Richard Stengel
“Ultimately the smile was symbolic of how Mandela molded himself. At every stage of his life he
decided who he wanted to be and created the appearance—and then the reality—of that person.
He became who he wanted to be.”
From ―See the Good in Others,‖ Mandela‟s Way:
Fifteen Lessons on Life, Love, and Courage, by Richard
“Some call it a blind spot, others naïveté, but Mandela sees almost everyone as virtuous until
proven otherwise. He starts with an assumption you are dealing with him in good faith. He
believes that, just as pretending to be brave can lead to acts of real bravery, seeing the good in
other people improves the chances that they will reveal their better selves.”
From ―See the Good in Others,‖ Mandela‟s Way:
Fifteen Lessons on Life, Love, and Courage, by Mandela
Mandela sees the good in others both because it is in his nature and in his interest. At times that
has meant being blindsided, but he has always been willing to take that risk. And it is a risk. …
Mandela goes out on a limb and makes himself vulnerable by trusting others. … We rarely
equate risk with trying to see what is decent, honest, and good in the people in our daily lives. ...
„People will feel I see too much good in people, and I‟ve tried to adjust because whether it is so
or not, it is something I think is profitable. It‟s a good thing to assume, to act on the basis that
others are men of integrity and honor, because you need to attract integrity and honor. I believe
in that.‟”
From ―See the Good in Others,‖ Mandela‟s Way:
Fifteen Lessons on Life, Love, and Courage, by Richard Stengel
“Mandela … consciously chose to err on the side of generosity. By behaving honorably, even to
people who may not deserve it, he believes you can influence them to behave more honorably
than they otherwise would. This sometimes proved to be a useful tactic, particularly after he was
released from prison, when his open, trusting attitude made him appear to be a man who could
rise above bitterness. When he urged South Africans to „forget the past,‟ most of them believed
that he had. This had a double effect: It made whites trust Mandela more and it made them feel
more generous toward the people they had so recently oppressed.”
From ―See the Good in Others,‖ Mandela‟s Way:
Fifteen Lessons on Life, Love, and Courage, by Richard Stengel
49/
CREDITABILITY: LEADERS NEVER AFFORD TO LOSE
IT……
Warren Buffett runs his company on a very personal level. ―We can afford to lose money – even
a lot of money,‖ he says. ―We cannot afford to lose reputation – even a shred of reputation…It
takes 20 years to build a reputation and five minutes to ruin it.‖ Thus, Buffett takes great pains to
ensure that when he hires someone, they will add to that reputation and not take away from it.
And, once they‘re hired, he wants them to think of their business as a family operation. ―
People need three qualities. Integrity, intelligence, and energy,‖ says Buffett. ―And if they don‘t
have the first, the other two will kill you. You think about it; it‘s true. If you are without first one
you must be lazy and hope less guy.
If I have to choose between money and character, I will select character. People across the globe
are recognized and rewarded for the reputation they have earned in the life not for the money
they have earned. I am not against money but I will certainly go with character. Money earned
principally is the way of leadership in my eyes. To succeed at the cost of character has no value.
Money can ruin out character built up in decades by simple mistakes. How geniuses can afford to
lose his creditability? Why does Albert Einstein still live among all of us?
We have to hammer and forge our self for character. I think it is the fundamental duty of a
person to retain his character. We cannot afford to lose it in life.
People across the globe are recognized and rewarded for the reputation they
have earned in the life not for the money they have earned.
50/
LEARN RELATIONSHIPS BETWEEN LEARNING, DREAM
AND SLEEP
Napping after learning something new could help you commit it to memory - as long as you
dream, scientists say.
They found people who dream about a new task perform it better on waking than those who do
not sleep or do not dream.
Volunteers were asked to learn the layout of a 3D computer maze so they could find their way
within the virtual space several hours later.
Those allowed taking a nap and who also remembered dreaming of the task, found their way to a
landmark quicker.
The Researchers think dreams are a sign that unconscious parts of the brain are working hard to
process information about the task.
Dr Robert Stickgold of Harvard Medical School, one of the authors of a paper, said dreams may
be a marker that the brain is working on the same problem at many levels.
He said: ―The dreams might reflect the brain‘s attempt to find associations for the memories that
could make them more useful in the future.‖
Study tips
Co-author Dr Erin Wamsley said the study suggests our un-conscious brain works on the things
that it deems are most important.
―Every day we are gathering and encountering tremendous amounts of information and new
experiences,‖ she said.
―It would seem that our dreams are asking the question, ‗How do I use this information to inform
my life?‖
The research, published in the academic journal Cell Biology, could have practical implications.
The scientists say there may be ways to take advantage of this phenomenon for improving
learning and memory.
For example, students might be better studying hard before bedtime, or taking a nap after a
period of afternoon study.
Sound sleep of seven hours energizes us at the fullest level to
touch our potential level.
51/
FITNESS AND HEALTH ARE BUZZWORDS ON THE
CORRIDOR OF LEADERSHIP
A 78 years old man in Pittsburgh in the US rode a roller coaster 90 times in a day .Vic Kleman
spent about five hours on the jack Rabbit roller coaster .The wooden coaster is no spring chicken,
either. He had been doing it since 1958.
What is the number one priority of a leader?
Sedentary life style or constant pressure of performance at work place produces Obesity,
Diabetes, High Cholesterol and acidity which are common downside in the professionals.
Life at a Call center, IT professionals, banking and insurance industry professionals are found
under pressure which cost them life time deseases.
Now a days, yoga and meditation trainers are found in most of the companies to take care of
fitness .You will also see training programmes on food and life style. Recently, I found out that
MOTIF inc. had organized training programmes on cervical cancer.
Fitness of a leader is the first priority. A fit leader needs clean oxygen in his lungs. Leaders know
their pulse rate and blood pressure rate. They can count their heart beats and even keep it in
control medically. Swami Prayanandiji had shown one demonstration to the scientists that
temperature of his left hand could go up to 300 and the right side reduce up to 70. He also
demonstrated that for pulse rate to prove his control over physical leadership.
Remember, the lesson of leadership is to be a member of fitness club.
Leaders drive themselves on the road of fitness to achieve sound
mind and complete body.
52/
EVERY MOMENT CREATES EVERY MOMENT
Dwight Howard, The four times NBA All stars and two time defensive player of the year, is one
of the most aggressive players of basket ball of the world but he never lost his cool spirit on the
ground. Basket ball legend says, ―It is a fun for me. I fell in love with the game when I was three
years old. I grew up enjoying it. Knowing more games also but I love only basketball. I have
conquered the world by loving the game.‖
Life becomes more memorable by loving your passion. Love your work and work with love,
success is a byproduct. Doing passionately with madness helps us in creating miracles. I believe
loving something and doing it for a life time with madness makes a big difference. Conquering
the world is never a main goal. To love it, doing for years always gives direction to the career
and life. There is no other remedy to create high level of success except loving it to the fullest.
Loving what you are doing every moment creates every moment.
Pretending our real love and engaging in other activities slowly invites pain and discomfort in
life. A life lived with loving passion never make us dull.
Living in the moment is the essence of living. Loving what you are
doing every moment creates every moment.
53/
I AM NOT A PART OF RAT RACE
―I work through fever and fatigue because I do not have luxury of taking off of few days.
Honestly, I have to keep my wits about me, and even risk fainting on sets because if I get lax, I
will be shafted. Sometimes we have sleepless nights because our esteemed colleagues are
waiting for my sleep.‖ Bollywood star Priyanka was sharing with TOI.
She added ―I have not taken a proper break in last 7 months.‖
YES! Leaders perform with consistency without breaks. Someone this globe is ready and
preparing your replacement. Someone is tightening his knots.
Speed at the rate of thinking is a new learning. Today, your worthy self is at the top but
monopoly is an outdated idea. Last week, Nadal replaced Roger in tennis on the court of France.
Matter does not stop at consistency level. We need innovation and creation in work. Pager and
VCR were market rulers but today nobody utters a word of it.
Leadership has to do with direction. Management has to do with the speed, coordination
and logistics in going in that direction. The WORKERS are chopping their way through
the jungle. The MANAGERS are coordinating, making sure the tools are sharp, etc. The
LEADERS climb a tree and shout Wrong jungle!! The MANAGERS shout back Be quiet!
We're making progress!
54/
NO ONE COMES TO YOUR RESCUE
―I am the only one,
But still I am one.
I cannot do everything,
But still I can do something;
And because I cannot do everything
I will not refuse to do the something that I can do.‖
- Edward Everett Hale .
You are an unlimited resource .You are a well of potentiality. You are the only truth of your life.
Life is a drive to optimize potentiality. Life is given to you for full use of potentiality.
In life, results come first, learning takes place eventually. In school, learning takes place first and
results come eventually. School have vacations, life does not have vacations. Everything you are
or ever will be is entirely up to you. You must know how to make dreams real. You have to
inspire yourself for your accomplishment. Winning should be your habit and excellence shall be
your attitude.
―You can‘t do anything about the length of your life, but you can do something about its width
and depth‖ asserted by Shira Tehrani. You must know the rule that to catch lots of fish you have
to go to the waters first.
Brain Tracy says,‖ This life is not a rehearsal for anything else. You want things to be different
in the future; you‘ll have to make things different in the present.
People say ―take care‖ I say ―take charge‖.
As the psychologist Abraham Maslow once wrote, ―The story of the human race is the story of
men and women selling themselves short.‖ The average person tends to settle for far less than
he‘s capable of and then wonders why he‘s so dissatisfied and frustrated with his life.
You are firmly on the road toward becoming everything you are capable of becoming. The
untouched power within you is waiting for your accomplishment. If you will not explore, who
will explore? Do you have any option?
To excel in life you have to tap up to fullest level .You are only in the journey of tapping inside
resources.
Never leave a road half way and let us starts loving the sign board ―NO U TURN‖. There is no U
turn on the express way of success.
55/
EVERYTHING STARTS WITH A BELIEF IN YOUR
POTENTIAL
Mohandas Gandhi said,‖ The difference between what we do and what we are capable of doing
would suffice to solve most of the world‘s problem.‖Our potential can build up our future if we
tap it to the fullest.
We should see what could be seen in us - EVERYTHING STARTS WITH BELIEVE IN YOUR
POTENTIAL.
Society looks at the Bolly wood actor Anupam Kher, He failed in the Secondary examination.
His knowledge of English language was very poor. He could not study better even after that. His
father had given a party to this family members, when he was declared failed in the examination.
But Anupam Kher knew he could act and perform. He kept on performing it even sometime, his
father was his only audience. He had seen his dreams and capacity to deliver his capability.
When you see and believe in yourself you could be a best role model among the others. Tapping
potentiality at fullest is the essence of leadership. Leadership does not fall far from your true
potentials.
Charles Schwab asserted profoundly,‖ When a man has put a limit on what he will do, he has put
a limit on what he can do.‖ What we are inside, we will become outside. Believing in inner
strength and mobilizing up to the fullest will, tag ―congratulations on your desk, one fine
morning. You profoundly say – ―you deserve it because you believe in yourself.‖
True leaders never emphases on physical or mental or social problems, they give more
importance to what they can do in spite of those events. Recently, Tiger Woods participated in
the golf tournament after his crucial married life problems. He decides not to quit from the game
and motivated himself to go to the ground.
I like following credo…
If you think you are beaten, you are…
If you think you dare not, you don‘t.
If you had like to win, but think you can‘t
It‘s almost certain you won‘t…….
Life‘s battle don‘t always go
To those stronger or faster man,
But sooner or later, the man who wins
Is the man who thinks he can?‖
You will be able to create what you believe.
What is your nature to believe in yourself? How you can tap your true potential?
Knowing and believing in your inner strength is true sense of leadership. Being alive means
believing in your potentiality. Leaders use potentiality and move forward with positive actions in
the right direction.
"Nobody will believe in you unless you believe in yourself." asserted by Liberac.
When a man has put a limit on what he will do, he has put a limit on
what he can do
56/
LEADERS LOVE PSR (PERSONAL SOCIAL RESPONSIBILITY)
Personal Social responsibility is a way of life. Zig Ziglar says ―When you discipline yourself to
do the things you need to do when you need to do them, the day will come when you can do the
things you want to do when you want to do them."
Personal Responsibility in any area of life ….life, career and relationship is a necessity. Usually,
people think about what the nation or Government has done for them? In fact, the other way
around, one must ask what my responsibility to the world is.?
Can I spare my legacy time for shaping life of the poor children?
Can I have my plate clean without wasting food before I finished my lunch or dinner?
Can I plan at least 5 trees in one year for a greener earth?
Can I make my vehicle absolutely pollution free?
Can I park my vehicle in order to follow all the rules of traffic?
Can I make my city clean and green?
Can I become patriotic by paying all taxes on time?
―You are not only responsible for what you say, but also for what you do not say‖ asserted by
Martin Luther quotes (German Priest and Scholar whose questioning of certain church practices
led to the Protestant Reformation. 1483-1546)
There are people who did not submit themselves to discipline and responsibility. Finally, they are
not recognized for their talent and strength. They finished with unanswered questions.
Personal social responsibility should become a part of the leader‘s life. How can a leader lead
others when he is not prepared to lead himself with responsibility and discipline. These habits
certainly help us in managing our impulses in most of the areas of life.
You are responsible to what you do and you are also responsible for not doing
what you should do.
57/
PRIDE IS AT THE BOTTOM OF LEADERSHIP
Leaders keep themselves away from Vanity
Vanity means you feel that you deserve more than what they have got and they actually don‘t.
Vanity creates bitterness and discontentment.
Leaders do lead with pride and honour not with vanity. Leaders are always generous in giving
and they give more than what others deserve and receive less than what they deserve. Pride is an
attitude which separates leaders from mediocrity.
Leader love humility and believe strongly in pride. Leaders do lead without title and earn lot of
pride for themselves in the society or family or organization. The humility and pride are invisible
but it has terrific amount of value in the life. Pride is a greatest asset in the business of life.
Leaders strong from within listen to inner voice always very clearly before making decisions.
Leaders know the rules of leadership very well that leadership is inside-out.
I would love to state the famous Indian proverb: ―There is nothing noble in feeling superior to
some other person. The true nobility is in being superior to your previous self.‖
Power or authority is not a substitute of leadership.
Leading with the virtue of position can corrupt leadership.
True leadership is always regardless of power and living in
pride.
58/
LEADERS SELL THEIR COATS TO BUY NEW BOOKS
I was reading book ―How the mighty fall‖ written by Jim Collins on the Singapore airport at 400 p.m. with my favorite coffee. I was waiting for my Osaka flight .I would love to share the
lines of the last page of the book. ―Whether you prevail or fail, endure or die, depends more on
what you do yourself than on what the world does to you.‖
If we have spelled the word ―book‖, how will we spell? BE DOUBLE OKAY. A book which
can make our mind okay, I call a ―book‖.
―Reading well is one of the great pleasures that solitude can afford you. ―Said by Harold Bloom,
O Magazine, and April 2003. (US author, critic, educator, & scholar (1930 - )
Some of the books are very elegantly written .The books get attention on outlets are most of the
time balance with elegant printing, designing, packing and highlighted content. An average
person should read at least 24 books every year. (2 in a month).I think I am Fair in selecting this
number. When we read lovely books we fall in love automatically.
Last year the number of new books was 288,355, not counting the hundreds of thousands of selfpublished books that came off presses such as XLibris and iUniverse. And, as long as we‘re
being numerical, it‘s worth noting the mountain of books already in existence, to which
publishers are constantly adding— currently, 129,864,880, says a software engineer who just
posted a fascinating entry on the Inside Google Book blog, about what Google counts as a book.
Leaders can certainly shape great lives by reading books. Happy reading!
Reading well is one of the great pleasures that solitude can
afford you.
59/
KNOWLEDGE IS THE POWER, ENTHUSIASM IS THE
SWITCH
A man minus enthusiasm is equal to what?
Genius has a blood group of positive enthusiasm.
Edward B. Butler said‖One man has enthusiasm for 30 minutes, another for 30 days, but it is the
man who has it for 30 years who makes a success of his life. We must have fun in what we are
doing. Founder of IBM Watson asserted very well ―it was all fun, never business.‖
We have to promise ourselves that we will remain enthusiastic till the last breath. Success and
failure are the part of the journey. Bold world fastest runner from the last two world
championship, lost in the open world tournament at stock home diamond league against Gay .Do
you think that he has lost his enthusiasm? He has lost his power to prepare himself for the next
world cup? Walt must take forward what little he is doing with power and enthusiasm. We must
look forward to what is still to do.
Practicing without losing same enthusiasm is the secret of leadership. The great
accomplishments of man have resulted from the transmission of ideas of enthusiasm. Nothing
great cannot be created without enthusiasm. We need same spirit, excitement, energy and
emotions to pursue decided goals. Enthusiasm certainly helps us in producing results even after
number of failures.
We are never too old to outlive enthusiasm. I have seen Mr. Robert at the age of 72 years going
for tennis practice in the morning at 8-00 a.m. with the same spirit he had 50 years ago. If we
watch our mother we notice she prepares food for her children with the same spirit every day.
A mediocre idea supported by enthusiasm generates superb results. Major accomplishments are
demonstrated by average talent with extra ordinary enthusiasm. We should not lose because we
are less enthusiastic.
The master key to live is to tap real force within ourselves; we have to get excited about our
work every day, every moment and for years to come. Unlimited enthusiasm makes us
unstoppable on the path of success.
One man has enthusiasm for 30 minutes, another for 30 days, but it
is the man who has it for 30 years who makes a success of his life.
60/
Could either watch it happen, or be part of it
Elon Musk said, ―One was the Internet, one was clean energy and one was space.‖ ―If you have
millions of dollars it changes your lifestyle, and anyone who says differently is talking bullshit,‖
says Musk. ―I don‘t need to work, from a standard of living point of view, but I do, you know. I
work every day and on weekends and I haven‘t taken a vacation for years.‖
Musk founded a company called Zip2. It was a software company that helped news
organizations publish their information online. Later on, Musk In 2001, X.com legally changed
its name to PayPal and bought the rights to the domain name. Here, Musk focused solely on
improving the ability to securely email money. It was slowly becoming a popular online feature
of many websites. It was bought out by eBay for $1.5 billion in stock.
Musk asserted 5 great lessons of leadership.
1/ Keep you operation lean and clean.
2/ Commit to failing in a new way.
3/ Make your mission holy grail.
4/ Use innovations to break through your limitations.
5/ Tap in to today‘s top talent.
Although I am new in the business but I was thinking that this is the chance to fulfill a dream. I
am here to make great things and it is possible.
Leaders need clear and measureable objective in life. Remember, we are on this planet to make a
difference to the people. After spending nearly 60 to 70 years on the planet, if we cannot make
any visible and measureable difference in the society or life of the people, what is the fun in
living on this planet?
Leadership
happening.
is
making
things
happen
not
watching
61/
VOCATION IS SPRING TO LIFE:
Often referenced study suggests that failing to take a nice long vacation over a period of years
can increase your likelihood of heart disease.
Mark Twain asserted ―make your vocation –vacation.‖I believe in loving vocations. ―Each man
has his own vocation; his talent is his call. There is one direction in which all space is open to
him.‖ Said profoundly by Ralph Waldo Emerson quotes (American Poet, Lecturer and Essayist,
1803-1882)
We all need a profession by choice not by chance. Founder of Jerry Yang Yahoo says,‖ it was all
fun and joy it was never a business. Founder of Elan Musk PayPal says,‖ I need only three things
internet, environment and income to pat rent only. No idea of making profit and I had not gone
for vacation for 3 years. Founder of Microsoft Bill Gates had worked for more than 2 years
before finding out his first software‖ DOS ―for IBM.He ranged his mother to communicate that
this may be last call from my side as I get the first software contract in my life.‖
Stress free and pleasure work place cannot be created .Pleasure and peace is the byproduct of
love. Once you start loving it pleasure will be created. Most of the people do not love their work;
hence the pressure is created at the work place.
Working hours are never long enough. It never makes someone tired if someone love it. It is
always fun and joy. In my eyes, vocation is spring to life. How someone can be away for a day in
his life from his vocation.
―Everyone has his own specific vocation or mission in life; everyone must carry out a concrete
assignment that demands fulfillment. Therein he cannot be replaced, nor can his life be repeated,
thus, everyone's task is unique as his specific opportunity.‖ Asserted by Viktor Frankl quotes
(Austrian psychiatrist and psychotherapist. 1905-1997).
"Thinking is the enemy of creativity. It's self-conscious and anything
self-conscious is lousy. You simply must DO things.” —Ray Bradbury
62/
LEADERS PURSUE PASSION WITH WILLINGNESS TO DIE
FOR IT
Loving what you do is the key source of accomplishment.
Find something you like to do so much that you had gladly done it of nothing, and if you learn to
do it well, someday people will be happy to pay you for it.‖
A man without passion is merely impossible. Every individual has passion but most of them are
unable to discover it.
How to discover passion? It took me only a moment to autograph it on paper.
1/ Act if brings pleasures, joy and fun in the life.
2/ If you Love it even though you are not paid for it
3/ If you never hasn‘t give it away
4/ If you never feel tired while doing it for years and years
5/ If you use your potentiality to the fullest while doing it
Excellence is followed by passion. Things done in the life without passionate involvement hardly
produces great results.
Martin Luther King said, ―If a man did not discover something that he will die for, he is not fit to
live.‖ We need to meet our purpose of being alive. Why am I on the planet? What difference I
can make to the world?
Focus on what you have instead on what is not available. Never stray away from your passion.
Always learn to protect your passion. Remember, the golden rule,‖ People around you will
always stop you when you are enlightened, with fire, and are doing innovative things.‖
Today, when you sit with your family members at the dining table, declare that, from tomorrow
morning, you are going to start learning healing techniques to clean the soul. See what happens.
Leaders have a passion for work and life. Let us start living beyond limitations and trigger out
the passion .Leaders needs internal energizers and passion.
―DEATH IS NOT THE GREATEST LOSS IN LIFE. THE
GREATEST LOSS IS WHAT DIES INSIDE OF US WHILE WE
ARE ALIVE.‖ Norman Cousins.
63/
GIVING BACK CAN MOVE US FORWARD
―Recently, I‘ve been looking at all these athlete endorsements. It‘s really cool that these guys are
making all this money, but is that really going to make a difference?‖ asked van Stolk.
For years, van Stolk has made a conscious effort to support charity work, especially efforts that
support women and children in developing countries. He gives, on average, 12 to 15 talks a year,
with all of the speaking fees going towards these causes. ―I get a feeling, from when people pay
for the speeches, it makes them feel good, too,‖ says van Stolk. ―They know the proceeds are
going to something, and it makes them feel good. It's a double whammy.‖
Still, you would never know it by looking at the Jones Soda website. Van Stolk almost never
talks about his charity work, and the company never issues press releases about his charitable
activities. Why? ―We don‘t really like to talk about it, because it‘s not something we‘re trying to
push,‖ says van Stolk. ―It's not something we're putting in front and saying everybody should do
this. From our perspective, if you just do things and do what you believe in instead of telling
people, it becomes more legitimate and more real.‖
―I‘m going to switch our marketing fund from an athlete endorsement to cause endorsements and
take the same amount of money I was going to spend on an athlete and give it to an
organization,‖ said van Stolk. ―Why? Because it‘s never been done. I‘m going to promote them
like I promoted an athlete - because I think that‘s cool.‖
To that end, Jones Soda started supporting organizations like Vitamin Angel Alliance, a nonprofit organization that gives vitamins to kids in developing countries to help prevent blindness.
―I want to be the beverage company that gets away from seeing Britney Spears on the
commercial,‖ he said. ―Who cares? Who really gives a rat‘s ass? I want to say, ‗Brought to you
by Vitamin Angel Alliance and Jones Soda.‘ That‘s sick. No one‘s ever done that.‖
Van Stolk says he made his decision based on what he saw as overuse of an old tactic. ―When
you look at the X Games right now and all those endorsements, I can‘t see that people really care
anymore. I talk to kids, and it‘s just noise,‖ he says. ―When it wasn‘t noise, it was important.
There‘s a cycle in everything. And if it gets too saturated, back the bus up.‖
He was not sure if his new strategy would work, but he was sure of one thing: it was at the very
least something worth trying. ―I want to see how it works,‖ said van Stolk. ―If it doesn‘t work,
then I‘ll use the same line that Steve Jobs uses: ‗Sometimes when you innovate, you make
mistakes.‘‖
64/
LEARN ERROR LESS LEADERSHIP FROM DABBAWALA
The dabbawallas were started in the year 1890 and their average literacy rate is 8th grade
schooling. They covered nearly 60 to 70 kilometers in 3 hours and the total transactions that take
place are 4,00,00..
Error rate is 1 in 16 million transactions .There is no technological back up. They have
developed their coding system .There is no strike so far and each one is a shareholder.
Zero percentage fuel and modern technology is use. Nearly 6000 people are active although no
dispute and no legal case. Performance ratio is 99.999% and customer satisfaction is 100
percentage.
Highly disciplined leadership is shown .All team members follow the rules of wearing white
shirt during working hours and wear a cap on the head.
Documentaries are made on them by BBC, UTV, MTV, ZEE TV, AAJ TAK, TV TODAY,
SAHARA SAMAY, STAR TV, CNBC TV 18, CNN, SONY TV, TV TOKYO, NDTV.
CASE STUDY is prepared by business schools like ICFAI Press Hyderabad and Richard Ivey
School of Business –Ontario.
They possess a world record in best time management. They have their name in ―GUINESS
BOOK of World Records.
No excuse, duty first is the formula of their organization.
Now, the most important learning in my eyes is none of them is an MBA or have soft skill
training. None of them has gone under specific OBT or nobody has a special coach and not
attending classes of motivators.
Their president is invited to speak at the top most management or business school of the globe.
Leadership is not reserved at the business schools and management schools. Nor is it fixed for
the top notch of the organizations. They never use corporate jargons and never use high-tech
technology.
So, who should learn from whom?
65/
STRATEGIC THINKING: A WEAPON IN THE HAND OF A
LEADER
Strategic leadership doesn't come easily in most organizations. Statistics show that fewer than
10% of leaders exhibit strategic skills, a woefully inadequate number considering the demands
on organizations today. Strategic skills aren't needed only in times of growth. During tough
times, when resources are tight, it is even more important to ensure those resources are focused
in the right areas.
Leaders throughout organizations face tremendous pressures to make short-term numbers and
show immediate wins. Operational leadership rules the day. This can lead to a lack of focus--as
one executive recently put it, "We're running fast in many different directions." Additionally,
leaders who excel at meeting short-term targets and solving functional problems may feel
paralyzed and unsure when the challenges in front of them are far reaching and complex--a
situation we've seen consistently in these recession years.
How do we lead in ways that position a business for the future while meeting current demands?
It does require a different set of skills from operational leadership. Strategic leadership requires
us to think, act and influence others in ways that promote the enduring success of the
organization.
First, strategic thinking is grounded in a strong understanding of the complex relationship
between the organization and its environment. It requires taking a broad view, involving the right
people, with important information and perspectives, asking probing questions and facilitating
conversations. Strategic thinkers then identify connections, patterns and key issues.
To boost the level of strategic thinking as you or your team work on a challenge, pose this
question:
--What external or industry data are important for my analysis of and response to the challenge?
66/
DEVELOP PEOPLE FAST TO DEVELOP YOUR COMPANY
FAST
According to Andrall E. Pearson, past president of PepsiCo,‖ if you want to improve a company
fast, develop people fast.‖ Very often, the greatest potential in large organizations is with
the middle management strata, which possess the numbers and knowledge to significantly impact
business performance. These days, however, middle managers are feeling the heat. They are
expected to be strategic, agile and innovative. At the same time, this group must cope with rapid
change, constrained budgets and increasing regulations.
Most business leaders understand that the optimal way for the firm to build competencies is
through management training. Yet, in most companies there is a pervasive gap between learning
goals & needs and business impact. Senior executives are unhappy about spending billions of
dollars annually on programs that don‘t improve performance, enhance morale and deliver
measurable results. Similarly, thousands of participants‘ will sit for days in boring classes that
lack relevance to their day-to-day jobs, business challenges and organizational life.
There are many reasons for this educational performance gap. Most programs in areas like
strategic thinking, leadership development and change management are too generic in nature to
have relevance for unique companies and individuals. Secondly, for all of their teaching
expertise most instructors are educators first and foremost, possessing little real-world business
experience. Finally, most management training programs utilize a traditional lecture-based
pedagogy with minimal post-program follow up. Although effective in some cases, lecturing is
less successful in imparting knowledge and skills for complex topics that require a peoplecentered approach, a holistic organizational view and adaptive & creative thinking.
How do you bridge the gap between management education intent and business results? Our
firm utilizes a powerful corporate learning model that tailors the content and pedagogy to the
company and participant‘s unique needs and business challenges. Some of the model‘s key ideas
include:
Customize the curriculum around solving key business issues
For most educational programs, teaching generic principles is not enough to help firm‘s solve
their problems and engage their employees. The content needs to be tailored around the
company‘s pressing business issues plus the specific needs of each participant. As one CEO told
me, ―…we have an aversion against vanilla approaches that don‘t apply to our unique challenges
and circumstances.‖
Utilize experiential learning methods to catalyze breakthrough thinking and change behavior
To trigger new learning and activate this knowledge on an ongoing basis, we utilize experiential
learning methods such as simulations, games, role plays and case studies. These tools enable the
participant to ‗experience the learning‘ and deploy the insights through activities. Experiential
methods are ideal for teaching complex content as well as facilitating soft skills
development such as critical thinking, problem solving and communicating. Moreover, they also
tend to be very stimulating for the participants.
Use experts who can teach as opposed to expert teachers
Given their lack of real-world experience, most trainers will possess a credibility deficit with
managers and executives. Our experience suggests that the most successful teachers are
accomplished business practitioners who have a passion for education. Not only do operators
bring valuable market experience to the enterprise but they are also more attuned to the people
and cultural issues facing the participants.
Measure and track the impact of education
Unlike other business initiatives, corporate educational programs are rarely evaluated 6-18
months out to measure their impact and identify key learnings. One reason for this is that
corporate learning is often the responsibility of a group – HR – that has no P&L responsibility or
direct input into the firm‘s strategic planning and measurement process. To be truly effective,
educational programs need to be treated like other investments and held to a much higher
financial and performance standard.
To be clear, traditional teaching approaches remain effective for transmitting basic skills to most
employees. However, a new approach is needed when companies need to educate their
managers in mission-critical areas like change management, innovation and strategy
development.
67/
LEADERSHIP FROM PORTERS:
VISION – PLANNING + ACTION = LABOUR.
One does not grow monetarily because he does not live life as per his plans. On a railway station,
I asked question to the group of porters, ―why have you not grown in terms of money, as money
is what one needs after hard work? They all have big dreams in life, they all have unlimited
wishes but they do not act as per the dream and visions. They all have invested efforts but it does
not lead them towards their goals and dreams. Leadership is efforts in direction with dream.
Success comes through only hard work is proved wrong by referring to the example of porters.
Porters on railway station is an example of leadership. He demonstrates lot of management
principles and leadership qualities.
Business without risk is almost impossible. Risk management is very well showed by him while
catching a running train to engage customer. Value of life is much higher than the cost what he
gets in the return, even though he demonstrates risk.
Customer delight is major quality. He pushes the baggage of a customer till the seat of customer
in the coach. Sometimes, the seat of the customer is at the last of the train and he has to carry
heavy baggage till the last coach.
Customer pays the cost after satisfactory service only, if he is not satisfies then, he may cut the
amount which is fixed up. Excellent negotiation skill is shown by him.
He is an excellent team player. Team manages the show very well at the time of the train‘s
arrival. They help other porters without any commercial advantage. They all follow discipline
while putting a red shirt on at the time of work.
Physical mastery is shown by him, he carries heavy baggage and invests very hard efforts to earn
money. Sometimes, they carry baggages of customer till the last platform which is almost a
mountain task for a passenger.
He matches with urgency and time management very well. Sometimes, he has to adjust the
baggage in the running train and deploy the customer in the train, only after that he gets his cost
and wages. Wow!!!! What a risk taking attitude for managing life and business. He follows time
management matrix 24*7 for 365 days.
68/
Alison Levine, with leadership lessons from the highest peaks and
poles
Alison Levine has climbed the highest peak on each continent, served as team captain of the 1st
American Women‘s Everest Expedition and has skied to both the North and South Poles. She is
an adjunct instructor at the U.S. Military Academy at West Point and founder of the consulting
firm DareDevil Strategies TM. SmartBrief‘s Elena Ziebarth followed up with her after her
keynote address at the 9th Annual Fuqua School of Business & Coach K Leadership Conference.
In your speech, you emphasized that asking the right questions is a key part of leadership.
What advice do you have on learning to do that well?
I like to think about the outcome I‘m looking for, and then work backwards from there. Asking
more questions is never going to set you back. You might annoy the hell out of someone, but no
one ever died from being overly annoyed.
When you shared your experience leading the first American Women’s Everest Expedition,
you noted that skills and experience only get you so far — being a team player is vital to
leadership. Why is this important?
When dealing with extreme environments, it‘s crucial that every team member think like a
leader. And by that I mean that they must all realize that their decisions and actions affect
everyone on the team. If something happens to the leader of an Antarctic expedition, the rest of
the team needs to be able to execute the action plan. Rescues may be delayed by weeks or
months — or may even be impossible in certain situations, so if the leader goes down, it‘s up to
the rest of the team to step up. You want to know that the person on either side of you is capable
of helping to advance the team.
Despite all your careful preparation for the Everest expedition, your team had to turn back
from the summit because of weather. When making tough choices — like turning back
with the summit in sight — what does a leader need to consider?
Good leaders always think about how their actions (or inactions) are going to affect everyone
else around them. Leadership in extreme environments means lives are on the line. Success is
measured in terms of coming back alive — it‘s not about increasing revenue, profit or market
share. Poor leadership can lead to consequences from which a person or team cannot recover.
Learning from failure (your own and other people‘s) is one of the most important parts of
becoming an effective leader. I don‘t consider not tagging the top of a mountain a failure. I
consider coming home from an expedition in a body bag a failure — that‘s if they can recover
your body.
The lessons from your Denali trip emphasized that as a leader you have to work with
limited resources — you can only take what you can put in your pack. What suggestions do
you have for leaders in defining what to ―put in their packs?‖ How can you identify what is
a ―need-to-have‖ and what is a ―nice-to-have‖ for you and your team?
In terms of resources, it‘s a waste of time to stress about what you don‘t have. Consider most
things ―nice to have.‖ If you‘ve got food, water and a place to sleep, you‘ve got everything you
need. Anything else is a bonus. Look at a lack of resources as an opportunity to stretch yourself
and to be creative.
69/
6 GREAT LESSONS FROM COLIN POWELL
Colin Powell, a former secretary of state, national security adviser and chairman of the Joint
Chiefs of Staff, is no stranger to leadership. Powell, 73, is now working on projects at home and
abroad, including helping to build a new educational system in Abu Dhabi, United Arab
Emirates. He shared his advice on leadership this week at the American Wind Energy
Association Fall Symposium in Phoenix.
Powell said that his idea of what it is to be a leader evolved as he moved through various
positions in public service. Among his key points:
Leaders exist to give followers what they need to get their job done. It is the followers
who go to the battle and accomplish the tasks assigned.
The most important part of leadership is instilling trust in those you command. If
you have their trust, they will follow you anywhere. ―Every human endeavor has leaders
and followers, and your job as a leader is to inspire,‖ he said.
Leadership begins with goals. When the followers know what the goals are, everyone
understands the importance of their own role for the common purpose.
People want to know that you are serving a greater purpose than just your own.
―Increasingly, our people want to see leaders who are respected, leaders who are
selfless,‖ Powell said.
Express appreciation. Make sure that those under your command understand that you
appreciate what they are doing, Powell said. While serving as secretary of state, Powell
said, he let people know he appreciated their work through personal visits and thank-you
cards.
Solve problems. A leader also needs to recognize when someone is not performing well.
It is a leader‘s job to identify the source of the problem, and fix it. ―Leadership is
problem-solving, and you are expected as leaders to know what‘s going on throughout
your organization,‖ he said.
70/
A LEADER NEVER DIES
"Weakness of attitude becomes weakness of character‖, Said profoundly by
Albert Eisten.
In the period before World War II, Einstein was so well-known in America that he would be
stopped on the street by people wanting him to explain "that theory". He finally figured out a
way to handle the incessant inquiries. He told his inquirers "Pardon me, sorry! Always I am
mistaken for Professor Einstein."
Barbara Wolff, of The Hebrew University's Albert Einstein Archives, told the BBC that there are
about 3,500 pages of private correspondence written between 1912 and 1955.
Einstein published more than 300 scientific along with over 150 non-scientific works, and
received honorary doctorate degrees in science, medicine and philosophy from many European
and American universities;[4] he also wrote about various philosophical and political subjects
such as socialism, international relations and the existence of God.[5] His great intelligence and
originality has made the word "Einstein" synonymous with genius.
Einstein was a theoretical physicist - his only concrete tools being pencil and paper. It has been
said that his true tools were a penetrating and intuitive grasp of the workings of the natural world
and the "thought experiment" - an intellectual exercise used by physicists to reach a theoretical
conclusion from idealized physical processes. Yet, Einstein was not a purely abstract thinker. He
grasped the world in concrete images and strove to translate them into words and equations that
could be understood by others.
"The only thing that interferes with my learning is my education. ―Was confessed by him in his
life and he further cleared that education means ―Education is what remains after one has
forgotten everything he learned in school."
Science was Albert Einstein's first love, yet he always found time to devote tireless efforts to
political causes close to his heart. His ardent humanism led him to strive for peace, freedom and
social justice. The young Einstein found the authoritarianism and militarism of the German
educational system profoundly disturbing. The virulent nationalism and brutality of the First
World War served to confirm Einstein's pacifist and internationalist convictions.
In the 1920s, Einstein became an active leader of the international anti-war movement and
supported conscientious objection. However, the Nazi rise to power brought about a substantial
change in Einstein's position: he began to advocate military preparedness by the European
democracies against the threat of Nazism. In this context, Einstein wrote his famous letter to U.S.
President Roosevelt in which he urged him to initiate an American nuclear research programme.
With the onset of the atomic era, Einstein realized that nuclear weapons were a profound risk to
humanity and could bring an end to civilization. During the last decade of his life, he was tireless
in his efforts to create effective international cooperation to prevent war. “Peace cannot be kept
by force. It can only be achieved by understanding. “was his firm believing and he contributed
later part of his life for the international peace in favour of humanity.
"The hardest thing in the world to understand is the income tax.‖ ASS
Time person of the century.
# "Imagination is more important than knowledge."
# "The only real valuable thing is intuition."
# "Anyone who has never made a mistake has never tried anything new."
# " # "I know not with what weapons World War III will be fought, but World War IV will be
fought with sticks and stones."
71/
IT’S NOT ABOUT THE BIKE
Lance Armstrong asserted; ―I want to die at a hundred years old after screaming down an alpine
descent on a bicycle at 75 miles per hour. I don‘t do anything slow, not even breathe. I do
everything at a fast cadence.‖
At 24, Lance Armstrong was already well on his way to becoming a sporting legend. Then, in
October 1996, he was diagnosed with stage four testicular cancer- doctors gave him a 40
percentage chance of survival. On that day Armstrong‘s life changed forever and in typical
fashion he meet the challenges head on – this was fight he was not determined not to lose.
He reviewed life of people who never gave up. He focused on his training and life. Just 16
months after Armstrong was discharged from hospital, he entered the Tour of France, a race
famed for its grueling intensity, and won, in the fastest ever time. Just a few months after that, he
become a father.
It‘s not a story of a bike racer, is the story of one man‘s inspirational battle against all odds,
charting his progress through triumph, tragedy and transformation. Let us, applaud for aweinspiring tale of immense courage and will.
"Courage is not the absence of fear, but rather the judgement
that something else is more important than fear."
-Ambrose Redmoon
72/
LEADERS PROFOUNDLY SAY VOCATION = VACATION.
Often referenced study suggests that failing to take a nice long vacation over a period of years
can increase your likelihood of heart disease.
Mark Twain asserted ―make your vocation –vacation.‖I believe in loving vocations. ―Each man
has his own vocation; his talent is his call. There is one direction in which all space is open to
him.‖ Said profoundly by Ralph Waldo Emerson quotes (American Poet, Lecturer and Essayist,
1803-1882)
We all need profession by choice not by chance. Founder of Jerry Yang Yahoo says,‖ it was all
fun and joy it was never a business. Founder of Elan Musk PayPal says,‖ I need only three things
internet, environment and income to pay rent only. No idea of making profit and I had not gone
for vacation for 3 years. Founder of Microsoft Bill Gates had worked for more than 2 years
before finding out his first software‖ DOS ―for IBM. He rang his mother to say that this could be
the last call from his side as he‘d get the first software contract in his life.‖
Stress free and pleasurable work place cannot be created .Pleasure and Peace are the byproduct
of love. Once you start loving it pleasure will be created. Most of the people do not love their
work; hence the pressure is created at the work place.
Working hours are never long enough. It never makes someone tired if someone loves it. See it is
always as fun and joy. In my eyes, vocation is spring to life. How someone can be away for a
day in his life from his vocation.
―Everyone has his own specific vocation or mission in life; everyone must carry out a concrete
assignment that demands fulfillment. Therein he cannot be replaced, nor can his life be repeated,
thus, everyone‘s task is unique as his specific opportunity.‖ Asserted by Viktor Frankl quotes
(Austrian psychiatrist and psychotherapist. 1905-1997).
We all need to nourish our spirit with new scenery, abandoned routines, and time devoted
entirely to stress-free pleasure. But you‘ve also probably heard or read me say that balance is BS.
Leaders never take vacation in life as they are always
on vacation because they love their vocation.
73/
LEADERS ARE REAPED IN THE SPIRITUAL QUOTIENT
A R Rahman, Oscar winner musician says, “Prayer coming from a pure heart can actually
change the destiny. I have seen it happen. There are instances that make me believe in the power
of the universe. You need to put you sincerity and hard work, but it‟s meaningless if there is
hatred and contempt in heart for your fellow beings.”
A clean soul can create wonders. Clean soul blesses you with sound and deep sleep of 8 hours.
Prayer, Music, Meditation and Creation are the tools to make your soul clean and clear. Holly
wood actress learns prayer and meditation to get rid of distress life. Recently, Angelina Jolly
committed that she loved spiritual life and she understands the importance of it in the life.
Leaders spend 40 minutes for meditation and prayer every day, irrespective of place. In prayer
you travel to God and share your pure emotions (not intelligence) this lesson is very well
understood and experienced by leaders.
The good wishes that leaders earn in the lifetime are true victory and real awards. “Leadership
is based on a spiritual quality; the power to inspire, the power to inspire others to follow.”
asserted by Vince Lombard.
True leaders know the true value of prayer and meditation.
Prayer coming from a pure heart can actually change destiny.
74/
ATTITUDE AND SERVICES ARE MORE IMPORTANT THAN
ANYTHING ELSE
I was in Mumbai and was reading ―DNA‖ in a restaurant of Marriot at 8- 30 am. It read
―Services and attitude matter more than just the look and colour of the cab.‖ The state transport
departments‘ decision for a new livery for cabs.
It does not matter whether one travels in a black or red or a yellow taxi. The authorities should
work on the services and attitude of the taxi driver. Sometimes they are very rude to the
customers .They do not ply short distances.
WOW!!!!! News!!!!
Attitude matters a lot and in my eyes it‘s the only thing that matters.
Attitude to customers, vendors, team, stake holders and products have significant importance in
business and organization.
What is our attitude to change and managing change? What is our style and preference to the
innovations and new policy and new systems? We love it or hate it!!!! Leaders love to know
their mistakes in attitude and are ready to improve themselves at any stage of life (Remember,
there is always room for self improvement).
Change is always welcome but not superficies. The when traditions break and new system
take place, even when resistance takes place.
Leaders love to wear new changes. They love to go with new innovations, new research, new
case studies, new experiments and new events. In fact, they have hunger for it. Leaders have to
have attitude of watching current affairs and learn through those experiences and results. (It is
good enough to learn from our experiences but you can learn from others experiences too.)
Attitude to customers, vendors, teams, stake holders and products have
significant importance in business and organization.
75/
TRYING DOING NOTHING HAS SIGNIFICANT IMPORTANCE
IN LIFE
It was a beautiful, Sunday morning in Porbandar India as I parked my car near the Kirti Mandir.
It is a place where M.K.Gandhi was born. I took a deep breath and let it out slowly. I selected
one corner and sat on the floor with a definite posture in Yoga and payed attention to my breath.
"Anyone who wants a high five minutes let me know, I will direct you to sit with yourself. In
fact, we all need time for ourselves doing nothing, except meeting ourselves.
Can we sit with ourselves? Looking inside, traveling inside, watching your breath in absolute
silence, absolute focus on the inside of us.
Welcome to mutual discovery.
Trust me; we can thus take ourselves to the main road of the life a road less travelled by us.
We can have different experiences. Watch it. Observe it. Record it. Have fun out of it. Smile at
it. It‘s all great. It takes a few minutes and that all is also life.
Which is one of the best day of your life?
In my eyes, when you do nothing for 5 minutes and meet yourself.
We can review our business decisions, our interactions with colleagues, the quality of our work,
the way we manage others, and our attention. The solution, though, is simple. All we have to do
is nothing. But here's the trick: it's important to do it regularly, at least a few minutes a day.
Your mind will, of course, wander. The goal isn't to stay focused on your breath the whole time.
It's to I've only just begun to practice meditating regularly. What I've noticed is that my mind
spends most of its time planning and worrying about the future or going over and over the past.
How will I approach that conversation? What will I say to that employee? What time should I
leave for the meeting? Or why did I say that? Did I respond appropriately? I should have acted
differently when she asked me to help.
Here's the most admirable experience: sitting and doing nothing has made me significantly more
efficient. 20 minutes of meditation helps me avoid hours of time lost in unproductive thought,
unconstructive comments, and unstrategic actions.
My personal feeling is that it is the most productive time that helps us in driving us to our goals
in life .In my eyes, it is a main issue of life. Reviewing your relationship, decisions, actions, and
efforts, communication in solitary and focusing on the next course of action is a way of life.
At Kirti mandir( Birth place of M.K. Gandhi ) at the end of my personal meeting, I felt
energized, aware of my feelings but not controlled by them. Which was a good practice?
Leadership means practicing good practices.
Leaders love mutual discovery and frequently travel within to have the
fragrance of living.
76/
MISTAKE S FREE LEADERSHIP IS IMPOSSIBLE
Anyone who has worked in an office for more than a day has made a mistake. While most people
accept that slip-ups are unavoidable, no one likes to be responsible for them. The good news is
that mistakes, even big ones, don't have to leave a permanent mark on your career. In fact, most
contribute to organizational and personal learning; they are an essential part of experimentation
and a prerequisite for innovation. So don't worry: if you've made a mistake at work, — and,
again, who hasn't? — You can recover gracefully and use the experience to learn and grow.
What the Experts Say
According to Paul Schoemaker, the research director for the Mack Center for Technological
Innovation at the University of Pennsylvania's Wharton School and co-author of the forthcoming
Brilliant Mistakes, most people tend to overreact to their slip-ups. They "make asymmetric
evaluation of gains and losses so that losses loom much larger than gains," he explains. As a
result, they may be tempted to hide their mistakes, or even worse, continue down paths that have
proven unproductive. This "sunk cost fallacy" can be dangerous and expensive.
It is much better to accept mistakes, learn from them, and move on. "Look forward and base
decisions on the future not the past," Schoemaker says. Christopher Gergen, the director of the
Entrepreneurial Leadership Initiative at Duke University and co-author of Life Entrepreneurs:
Ordinary People Creating Extraordinary Lives agrees. The most useful thing you can do is
"translate a mistake into a valuable moment of leadership," he says
Here are a few guiding principles to help you turn your gaffes into gold:
Fess up and acknowledge your mistake
First and foremost, it's critical to be transparent, candid, and own up to the error. Don't try to
blame others. Even if it was a group mistake, acknowledge your role in it. In cases where
someone was hurt, issue an apology. However, don't apologize too much or be defensive. The
key is to be action-oriented and focus on the future. How will your misstep be remedied? What
will you do differently going forward?
Once you've admitted your blunder, it may be appropriate to reframe it. Reframing is not making
an excuse, but a genuine effort to help people see the mistake in a different light. Poor decisions
or flawed processes can sometimes lead to mistakes, but that doesn't mean that every bad
outcome is a mistake. Gergen says it's important to understand what was external and internal,
what was in your control and what wasn't. Explaining in a non-defensive way what led to the
mistake can help people better understand why it happened and how to avoid it in the future.
Change your ways
Mistakes play a critical role in leadership development. "The best kind of mistake is where the
costs are low but the learning is high," Schoemaker says. If the error was a result of a poor
decision, explain to your boss and other interested parties how you will avoid making the same
or a similar misstep in the future. You have to respond quickly before people make judgments
about your competence or expertise. "You need to get on top of it, get ahead of it, and deal with
it," Gergen says.
By demonstrating that you've changed as a result of your mistake, you reassure your superiors,
peers, and direct reports that you can be trusted with equally important tasks or decisions in the
future. "If you are going to pay the price for making the mistake, you need to get the learning,"
Schoemaker says. This is far easier in a learning culture than in a performance-focused culture,
in which mistakes are often viewed more harshly. But regardless of the office environment, you
need to figure out "how you can translate the mistake from a liability into an asset," Gergen says.
Rely on your support network
A strong support network can help you. "Our research shows that a healthy support network has
three components: authentic trusting relationships, a diverse range of perspectives, and is
reciprocal," Gergen says. Ask current or former colleagues or people outside the organization for
their perspective on the mistake and what they believe you can do to recover. They are likely to
have some useful advice about how to frame the error and restore your reputation.
Get back out there
It can be hard to rebuild confidence after slipping up. The key is to not let your errors make you
afraid of experimentation. Once the mistake is behind you, focus on the future. If it made people
question your expertise, put more data points out there to rebuild their trust. Remember that
mistakes are not signs of weakness or ineptitude; recovering from them demonstrates resilience
and perseverance. Both Gergen and Schoemaker emphasize that many employers look for people
who made mistakes and came out ahead.
Not all mistakes are created equal
Mistakes vary in degree and type and some can be tougher to recover from than others.
Schoemaker notes that group mistakes are often easier to get over because there is a diffusion of
responsibility. Mistakes that involve breaking someone's trust can have lasting consequences and
contrition is critical. If your mistake has caused someone to lose trust in you, approach the
person and offer a sincere apology. Ask what you can do to restore his trust. But be patient —
forgiveness may take a long time.
Principles to Remember
Do:
* Accept responsibility for your role in the mistake.
* Show that you've learned and will behave differently going forward.
* Demonstrate that you can be trusted with equally important decisions in the future.
Don't:
* Be defensive or blame others.
* Make mistakes that violate people's trust — these are the toughest to recover from.
* Stop experimenting or hold back because of a misstep.
Case Study #1: A supportive boss and colleagues speed up recovery
As the associate director of the Science & Environmental Health Network (SEHN), one of Katie
Silberman's responsibilities is to manage the nonprofit organization's grant applications. Last
August, Katie created a calendar to track important funding dates; it included due dates for
current grant reports as well as deadlines to reapply for future funding. In late January, Katie
emailed the foundation officer at one of the organization's primary funders to check in about
their re-application for 2010, thinking she was ahead of schedule. But the Foundation Officer
replied that the 2010 deadline had just passed. Katie was shocked. She had a March deadline on
her calendar — that was when the report for the 2009 grant was due and Katie expected they
would talk about reapplying then. SEHN needed the Foundation grant to make it through the
year. "To lose a funder in this environment isn't just bad, it's catastrophic," Katie says. It turns
out that each January someone at SEHN calls the foundation officer to discuss that year's cycle.
Katie wasn't aware of this informal meeting, but it was her responsibility to know each funder
relationship in and out and to ensure that the organization was on top of each funding
opportunity.
Katie immediately called her boss, explained the mistake and offered ideas about how they could
secure new funding sources to keep the organization afloat. Because she was forthright, she and
the rest of the SEHN team were extremely supportive, offering to join a team call and do
whatever they could to help. The foundation officer had let Katie know that there was a deadline
in May for a separate round of funding and so SEHN has decided to submit an idea for a new
project conceived at a recent retreat. Katie is optimistic they'll get it funded.
While Katie felt like she had made an enormous mistake, she learned from it. Her calendar of
deadlines now also includes "unwritten" ones and meetings in addition to the hard dates issued
by funders.
Case Study #2: Don't blame the economy, change your ways
In the late 1990s, Christopher Gergen, one of our experts from above, co-founded
Smarthinking.com, an online tutoring service for high school and college students. Christopher
and his partner raised their first round of financing in the spring of 1999. The company grew
quickly: by the beginning of 2000, it had 30 employees and was ready to launch. Then the dot
com bubble burst. In a matter of weeks, the company's financing fell through. With six weeks of
cash in the bank, Christopher and his co-founder were facing one of the biggest mistakes of their
lives. Like many, they failed to foresee the bubble bursting and left the company and themselves
exposed.
Christopher had prior experience with companies facing hard times and had seen leaders hide
behind closed doors. He and his co-founder took a different approach. They brought their whole
staff together and explained exactly what needed to happen to save the company. Emphasizing
that they couldn't pull it off alone, they were clear about what each person and function needed to
do.
They "limped" through that spring and summer, but were able to raise a $5 million round of
funding in the fall and winter. While Christopher could easily blame the economy for what
happened, he takes full responsibility for putting the company in an over-extended position.
"While outside circumstances were not in our control, the ability to manage through it was," he
says. Most importantly, he learned from the mistake and began to take a much more disciplined
approach to cash flow. As a result of how he and his co-founder handled the aftermath, the
company indeed survived and now has cohesive culture with practically no turnover. It just
celebrated its eleventh anniversary and made it through the recent downturn with very few
hiccups.
77/
LEADERSHIP IS NOT MARKETING FEELINGS BUT
DISPLAYING ATTITUDE
What is your attitude to your emotions?
People around you are not interested in your feelings and emotions .Even 90 percentage people
do not record your emotions and 10 percentages notice it but are not ready to help you. So,
leaders do not market their emotions but simply demonstrate attitude.
British football player Roomy is warned for his attitude and even advised to go and learn attitude
from Sachin Tendulkar.
―The greatest revolution of our generation is the discovery that human beings, by changing the
inner attitudes of their minds, can change the outer aspects of their lives." Very profoundly
asserted by William James
What is your attitude to your boss, family, friends and life?
We have to alter our attitude if it is not up to the international benchmark. Everything can be
taken to granted but attitude mistakes are never allowed. God is kind enough in offering attitude
and complete freedom to alter our attitude to suit the circumstances.
Leaders understand the power of attitude to lead people and to create results. They keep
watching people around them and resolve to bring changes in themselves.
―The greatest revolution of our generation is the discovery that human beings,
by changing the inner attitudes of their minds, can change the outer aspects of
their lives."
78/
LEADERS UNDERSTAND THE POWER OF APOLOGY
President Obama personally apologized on 1 st Octber, 2010 to his Guatemalan president Alvaro
Colom, counterpart for US-led study conducted in the 1940s, in which hundreds of people in the
Latin American state were deliberately infected with sexually-transmitted diseases.
Very powerful line of Marshall Goldsmith‘s: ―I regard apologizing as the most
Magical, healing, restorative gesture human beings can make. It is the centerpiece of my work
with executives who want to do better.‖ The most magical, healing, restorative gesture human
beings could make. Amen.
I agree to apologizing.
John Kador wrote an entire book on the topic of apologizing. It‘s called Effective Apology. Is
there such a thing as reading a 300-page book on the topic of apology?
You bet there is because I agree with Mr. Goldsmith. Very few, if any, things are more
important. And as he said, it‘s the number one thing, arguably, factor for success, or the lack
thereof.
We never trained lessons of ‗apology‖ in business school. We trained for all other models and
case studies but we never trained them for very powerful lesson of ‗apology‘. I strongly
recommend to executives to learnt this lesson very powerfully.
Who is perfect? No one is.
Executives of managers who feel that they need to apologise in the matter then they must confess
and convey it in right manner to the right authority. It is also to be performed with emotional
attachment. It cannot be just showing off activity.
I would also like to explain the example of the Bollywood star Salmankhan. He recently made
objectionable statements on the T.V.India Today (Aaj Taak) and few hours later he apologized
publicly. I think it is a most powerful tool in the compass of leader.
And now I am going to take a walk down our corridor to the office of our Ethics Professor and
apologise for calling her course ―pointless‖… See you later.
79/
WHO MAKES LEADERS SELFISH AND UNETHICAL
While, a year or two ago, the dust clouds of the fallen giant investment banks were still settling,
at many a place the discussion opened whether it was the CEO‘s business school education that
caused him (invariably him…) to act in such a selfish, destructive, and unethical way.
For example, Forbes debated the issue heavily under the title ―are B-schools to blame?‖ while at
the Harvard Business Review a discussion raged under the highly similar header of ―are business
schools to blame?‖ (As if they plagiarized each other… which I thought would add some juice to
an ethics discussion…). Although there was the occasional stern defendant of the system, most
treated the question as a rhetorical one (―yes, of course!‖) and vehemently declared denial itself
to be almost as unethical as the destructive actions themselves.
But what‘s the evidence; was there any presented? Do we actually know whether earning an
MBA makes one behave more unethical and less socially responsive? No we don‘t. I was asked
by a BBC World presenter, after giving a speech at the Rotterdam School of Management,
whether it wasn‘t true that most of the corporate villains had MBAs? I had to admit I didn‘t
know but, even if it were true – that most of the disgraced (and sometimes jailed) corporate
villains were lauded with an MBA – what does it prove?
Suppose 60 percent of the villains had MBAs; perhaps 70 percent of all major corporations in the
world are headed by MBAs; this would actually imply that of the villains relatively fewer had an
MBA than of all (non-villain) corporate big shots! It is irrelevant whether most villains had an
MBA; the relevant question is whether getting the MBA made them more likely to be vile. And
frankly, that we did not know.
And I say ―did‖ because now we do – at least sort of. Professors Daniel Slater from Union
University and Heather Dixon-Fowler from Appalachian State University decided to, rather than
contribute yet another ‗informed opinion‘ and ‗point of view‘, actually test the conjecture. And,
in retrospect, that wasn‘t so hard to do…
Because they simply looked up the ―corporate environmental performance‖ score for 416
Standard & Poors 500 firms as put together by the company KLD Research and Analytics Inc.
Nowadays there are quite a few corporate social responsibility rating agencies and systems
around but KLD‘s is generally regarded a very good one, because they are fully independent and
really track a variety of indicators, gathering the information from multiple sources, including
extensive inspection of public records, surveys, and on-site facility inspections. Dan and Heather
also looked up whether those companies had CEOs with or without an MBA, and used that to
compute whether firms with MBAs at the helm performed any worse in terms of corporate
environmental performance than firms with a CEO who did not go to B-school.
And the answer was a resounding no. They checked whether this effect could be due to all sorts
of confounding variables (like the CEO‘s functional background, age, education level, firm size,
prior financial performance, type of industry, etc.) but, nope, really: the companies headed by
MBAs were no more likely to be vile.
As a matter of fact, they were less likely to be vile! Companies with CEOs with an MBA
generally did better in terms of corporate environmental performance; it was the non-businesseducated chief executives that engaged in the bad stuff. I reckon that‘s quite a shocker to the
average righteous blogger in leftish spheres: business school actually seems to make one more
socially aware and responsive!
And, on a final note, it didn‘t make any difference whether you were from Ivey League Harvard
or had your MBA from the University of New South Nebraska State; programme rank had no
influence on these blissful results.
80/
LEADERS ARE WALKING ON THE ROAD TO IMORATILITY
Rafal Nadal win US open tennis title first time in the life and complete the title of grand slam. He
becomes the 7th player in the history of tennis. Fred Perry was the first player to win over grand
slam in the year 1934. After him Don Bug, Rod Laver, Roy Emerson, Andrew Agassi, Roger
Federer bagged the title in the life. Nadal is the first person to win over in one year after Laver
(1969). It is a rock climbing success but leaders are always after it as they know there is always a
room at the top. Remember, the lesson of leadership,‘ you have to perform in very difficult
moment and meet new challenges ‗
Leaders do drop foot prints on professional circuit.
Nadal joined the pantheon of tennis great and resolve beyond any reasonable doubt. Leaders are
mastering themselves at every surface that lesson is very well learned by Nadal. He achieved his
career dream that is‖career grand slam.‖
When Nadal have started playing Roger Federer is not dead yet. Not even close .The Swiss
player has honour of claiming 16 Grand slams. But he never stops himself and he knows how
hard it is, but leaders love to walk on the road of immortality. Leader, who love their dream and
decide to tap their potentials at fullest, will move forward each day irrespective of moment and
challenges they face.
Even after winning nine titles he said, ―If am better or worse than Roger is stupid, because the
title say he is much better than me. I think that‘s true at the moment .I think that will be true for
all my life.‖ Leaders are modeling humbleness and humanity all time.
Leaders do drop foot prints on professional circuit. When we will miss the
world only done actions will be live in the heart of the people around you on
the circuit.
81/
LEADERS DARE THEREFORE THEY ARE ON THE TOP
Bibcon chief Kiran Mazmudar Shaw, who founded Bibcon India in a garage with a capital of Rs.
10,000 in 1978. He added ―everyone looks to me a s successful person, but I know what it has
taken me to get here. People do not see the failures I have gone through, they only see my
success.‖
Saurabh Mishra quit his job as a software engineer. His biggest problem was funding .Bu the
start is own business. I invested all my savings. I had no one within the family to seek advice.
There are risks, but it‘s better than salaried person‖.
Leaders need their own canvas to paint the colors of success in life.
Leader who see beyond profit in the entrepreneurship become legendary leader in the world. You
do not need money every day but you need will to succeed at any cost. They live with conviction
and therefore the sky is the limit for them. They never limit themselves even though situations
are not favorable. Leadership is not time for comfort and ease. Leaders never die with unused
potentiality. They never prefer to close music of life without the song of success. Not to dare and
to live with unachieved dreams is not a leader‘s attitude.
Leaders work and dare because they want to live.
―It is not because things are difficult that we do not dare, it
is because we do not dare that things are difficult ―Asserted by
Seneca.
82/
LEADERS ARE LIKE ICEBERGS
―I put all my genius into my life; I put only my talent into my work.‖ Asserted by Oscar Wilde.
There is much more inside than what we see and realise. Untapped talent is inside us .It won‘t
come out over night. Henry Parry Liddon asserted very well ―What we do on some great
occasion will probably depend on what we already are: and what are will be the result of
previous years of self-discipline.‖
Talent is inside and real value to talent can be honoured by bringing it out. Leader sharpens the
skill, polishes attitude and enhance knowledge constantly to prove their talent.
We have talent inside and if we do not bring it out, we become slaves. We should see ourselves
these bring talent to our light. It is made of use, never hide talent. Do not dole it. Do not hold it.
Spend it lavishly like millionaire spends his wealth. What is the fun in to put sun-dial in to
shade? I do not want to die...until I have faithfully made the most of my talent and cultivated the
seed that was placed in me until the last small twig has grown.‖ Profoundly asserted by Kathe
Kollwitz.
Mediocrity declares hidden talent. Do not you think we all are responsible for talent given to all
of us?
I believe everyone is genius and possessing enormous talent. Talent helps us in recognizing
genius what is missing is to lead talent to unknown roads in dark. We all need courage to bring
out talent to prove our real worth .Last night, In FIFA world cup, Newzeland equals the match by
last minute header goal of ………………………….. He tapped his talent and changes the result
of the game. The y were able to score down the match with Italy (last time
champion).Remember, the rule of the game is courage to tap the talent in dark. Real great talent
is finding in execution. Management Guru Ram Nathan says ―Execution, Execution and
Execution.‖
The most exciting moment of life is execution of talent. It is not to have wonderful talent but it is
to be deliver to this world at fullest.
We must be confident enough to bring out talent. Our core question is not possession of talent
but use of talent. To die with us use and untapped talent Is a most pathetic situation of the life.
Getting ahead in a difficult profession requires avid faith in you. ―That is why some people with
mediocre talent, but with great inner drive, go much further than people with vastly superior
talent.‖ Asserted by Sophia Loren.
I do not want to die...until I have faithfully made the most of my talent and
cultivated the seed that was placed in me until the last small twig has grown.‖
83/
CEO SPEAKS THE LANGUAGE OF RESULTS
THE BEST WAY TO LEAD YOUR SELF IS TO LOSE YOUR SLEF IN PRODUCING
RESULTS
Critics will criticize you .People will throw stones on your multi actions. People around you will
never appreciate you, even after producing results. Remember the rule is that people are around
you most of the time under estimate you .Most of the time they are not ready to accept your true
level of potentiality.
Who is not criticized? Who had not faced hard time? Who had not met various challenges before
reaching their final destination? Most of the people have faced tough time and faced critics. The
world is not going to be critic free. People around you are also not going to change. Your
inflective circle will hardly accept that you are a proven and a global talent.
What is the way out?
If we are not criticized we will not do much .We will not be able to reach our level of
potentiality.
To avoid critics do nothing. Be nothing. Keep silence. Focus on goals. Be live and alive. Let
energy flow in to the right direction. Let us produce results. Yes results. Let it speak, you do not
speak.
―Pay no attention to what the critics say... Remember, a statue has never been set up in honor of
a critic!‖ asserted by Jean Sibelius, quoted in Bengt de Torne "Sibelius: A Close-Up" 1937.
Finnish composer & patriot (1865 - 1957)
Even we do not know our potentiality unless we went in to testing it. We can only test our
potential by actions. How can we reach to our true potential without putting it in to action? Most
of the people have fear of failure before they put it in to action.
Gradually, people around you have no options except accepting your success. They will slowly
help them to accept your personality. People will doubt your words, they will never doubt your
result oriented actions. Your charismatic performance will change their mind not very
sophisticatedly drafted language.
― I never met anybody who said when they were a kid, "I wanna grow up and be a critic. ― very
well said by Richard Pryor, Guardian Unlimited (UK) August 9, 2004, US movie actor &
comedian (1940 - 2005).
A Leader must dwell in to himself to meet his true potential.
Pay no attention to what the critics say... Remember, a statue has never been
set up in honor of a critic
84/
You can LEAD without being in a ―LEADERSHIP‖ role
What makes a leader in the corporate world? It isn‘t holding an executive level role or
supervising other employees. It isn‘t something you can learn overnight or even with 20 years of
work experience. A leader, in the most basic sense, is someone who can guide or inspire others.
Many leaders are born with innate leadership skills but some learn how to lead from great role
models.
In fact, leaders can be all around us from the bottom to the top of the corporate ladder. We all
have the opportunity to express a number of leadership qualities, even if we don‘t necessarily see
it. Wherever you are in the working world, you may exhibit leadership in your everyday work.
The most basic way to lead is to do it by example. If you want to lead, you should know that part
of being a leader involves how you carry yourself and that others will always be watching what
you do. As they say, ―actions speak louder than words,‖ so the things you do and the way you act
can be a perfect way to demonstrate your leadership characteristics.
Help others and be a team player. Offer to help in every situation that you possibly can. A good
leader is someone who wants to make those around them successful and help them get there.
Lending a helping hand will help you establish important relationships and trust amongst your
peers, too. After all, gaining trust and establishing dependability are few of the most important
factors for leadership.
Show Initiative If an opportunity presents itself, take it! Stepping forward and showing you are
proactive can be a great way to lead in your organization. Don‘t be afraid to offer suggestions
and show your boss you can lead, rather than relying on others to do it for you.
Take risks No one can be a leader without taking some risks. Sometimes they pan out and
sometimes you have to pick yourself up and dust yourself off, but the risk is where you can show
your leadership abilities and rise up. You may even want to consider taking the risk to get
involved in something even if it doesn‘t fall within your immediate responsibilities (just make
sure you aren‘t overstepping your boundaries or stepping on any toes).
Listen Pay attention to what people are talking about. No really, listen. People want to be heard
and if you can give this to them, even for a few moments, they will respect you more for it. Plus,
listening to others may lead to all new ideas and opportunities for an organization. Often times,
leaders follow their own views or experience by default, when sometimes it is staff
recommendations that switch on the light bulbs and spark up improvements in organizations.
Be fair In any position you hold, you can show the strength of your personal character and
corporate moral values in how you act with others. Good leaders respect each and every
individual and understand the contributions they make to the overall functioning of an
organization. You can exemplify fairness by making sure your peers are treated fairly in your
presence and in return, treating others with dignity and respect.
Be a problem solver, not a problem identifier. While identifying a problem is an important first
step (especially if no one else has the courage to speak up), it is less valuable to management
than someone who is thinking of creative ways to solve the problem. A problem solver is an
instant leader because doing so immediately shows positive results for company time, money,
morale, etc. Be a leader by taking charge of problems, figuring out what it takes to get a job
done, using your resources and resolving these issues.
Prioritize A good way to lead is simply putting first things first. You can‘t be a leader of
others if you don‘t understand what is most important to the company, your own boss and
yourself. Setting your priorities is an important part to achieving successful results!
Stay positive People want to work with and for people who are enthusiastic, confident and
who are enjoyable to be around. You can lead simply by being positive because it in turn
motivates those around you! Others may look to you as this kind of leader because your
demeanor makes the days go by a little easier, makes the hard times seem like they‘re not so
tough and just makes the overall office a more enjoyable place to be.
In conclusion, it can be said that good leadership doesn‘t necessarily happen overnight but
everyone can certainly do their part to exhibit positive examples of leadership in their everyday
work. However you choose to exhibit leadership in your career, never forget that being a good
leader comes down to a few basic things: it‘s about getting things done, inspiring and
encouraging others and always being an positive example for those around you.
Leaders are in the business of behavioural role modeling. I have
seen great leaders in railway porters, Hotel waiters and drivers of
cars.
85/
LEADERS EMPLOY A PERSONAL BAORD OF DIRECOTRS
To achieve career strategy of hitching your future, all leaders appointing personal board of
directors, is a fresh and most needed idea.
Now we are in a different world and everyday new innovations take place and matter is referred
by multi dimension. Leaders cannot afford to lose as winning is his attitude. In business houses
and corporate career leaders need a personal board.
What you need instead is a board of directors for your career, a group of people you consult
regularly to get advice and feedback. There's no need to hold meetings or even inform each
person of his or her status as a board member — but you do need to select the right people and
stay in touch.
Just like any good board, the people leader chooses should have different contributions to make
to your thinking. You might want to include your boss or a colleague you admire — or both. You
may, consider professionals, academics, or consultants with expertise in your specialty. The
people on your board of directors should know more than you about something, be better than
you are at something, or offer different points of view. Putting only buddies on your board won't
help you grow and develop.
Putting together your team should be easy.
For example, Sunil is a law expert. I always go to him with lot of legal questions and ask him to
direct me in the situation. Joseph I know is excellent in sharing and listening. When I need to
share confidential matter and want to feel relief, I seat with him. Similarly, we need financial
expert and taxation expert. I need a physical coach, meditation coach, spiritual master, finance
expert, diet specialist, and expert beautician to present myself very properly to create high impact
in the circle around me. I follow their advice and I learn from them. Most important rule is I have
to follow expert‘s opinion. Most of the bosses suffer with the mindset that they are always right.
Executive coaches are not for the meek. All coaches have one thing in
common; it's that they are ruthlessly results-oriented. The goal of coaches is
very clear ―good management ―.
86/
TIME YOU ENJOY LIVING IS NEVER A WASTED LIFE.
Leaders are live all the time till the last breath.
British couple – age 97 and 87 years got married at their home in London. Both have combined
age of 184 years. It is never too late to live with true love. Henry felt in to love while reading
poetry in the poetry circle with Valerie in South Africa. Henry had proposed to Valerie over a
cup of tea.
Living is important and living with passion and true love is more important.
They live with passion and emotions. Physical age and mental age never affect activities of their
life. They are never influence by age.
You do swimming, exercise, dancing, singing, reading, writing, playing, creatinging and
anything you would love to do, do it but do it. Doer is always towards hilarious success. Leader
never waste life in status-qo when it could be turned into momentum.
You've got a lot of choices. If getting out of bed in the morning is a chore and you're not smiling
on a regular basis, you are dead. Your each step should make you happy. Don‘t wait for the last
step; it‘s happened every day or anyone to make you happy or live.
Every day is a great day, see everything; over look a great deal in a day. When you review a day
there is a little correct to do.
Leader never waste life in status-qo when it could be turned into
momentum.
87/
BUSINESS ETHICS CODE IS A NEED OF THE HOUR FOR
LEADERS
Today Morning, I was referring to BUSINESS ETHICS in an organisation. My observation and
experience working with at least 500 NC and MNC across the globe is very poor. In some of the
organisation no rule is a rule.AHHH!!!! ! YES! Do not feel shocked, it‘s a fact and a very
closely monitored fact.
―Commerce is as a heaven, whose sun is trustworthiness and whose moon is truthfulness.
―Asserted by Baha‘u‘llah. (1817-1892, Persian nobleman and founder of the Baha‘I religion.)
Even, in business schools no specific training is imparted on business ethics and values. (Student
appearing for the final examination is closely monitored by the examination supervisor. what A
SYSTEM? What kind of learning is taking place!!!!! )
I find great work done by John Paul Roller in this area. I would love to present it for the regular
readers and lovers of leadership.
Over the last few weeks, I have written posts on two fundamental questions about capitalism
raised by the financial crisis: How much faith should we have in capitalism? How much faith
should we have in capitalists? Today, I want to discuss how these questions can help to orient
and shape the way we teach business ethics.
First, however, a word about the academic anarchy that is business ethics. If you survey syllabi
from MBA Programs across the country, you will soon discover that there is no agreement,
broad or otherwise, on what passes for ―business ethics.‖ There are many reasons for this, but the
most obvious may be that, as opposed to students at law and medical schools, MBAs do not have
a canon of professional ethics they must learn and be bound by if they wish to practice business.
There is currently an ongoing debate over the degree to which business resembles the legal and
medical professions and whether an MBA credential ought to be as essential to the practice of
management as an MD is to the practice of medicine. Should business schools move in this
direction, I imagine we would see the creation of a formal canon of business ethics, one that
MBAs would be responsible for learning and upholding lest they be disbarred.
Whatever the merits of trying to remake the business profession in the image of the legal or
medical profession, the argument over what ought to constitute business ethics can‘t wait for a
verdict. Indeed, such proposals are given a sense of urgency by the unavoidable fact that, in the
words of HBS Professor Rakesh Khurana, ―[w]e live in an era when many people do not have a
high opinion of business leaders or business schools.‖
The era, of course, is defined by the continuing fallout from the financial crisis, and while
making business management a more formal profession is one way of turning the tide of public
opinion, that effort will only be successful if MBAs see business ethics as something more than
the castor oil that business schools feel obliged to feed them.
The questions I have proposed to help orient business ethics are large, contentious, and, most
importantly, open-ended. They can and should be anchored in readings drawn from history,
literature, philosophy, political economy, and the modern business experience, but they are posed
with an eye toward provoking MBAs to answer the questions for themselves in light of their own
experience and their long-term professional goals. The aim is not to train them to give the ―right‖
answers. Rather, it is to give them the tools so that they can determine their own answers, defend
them intelligently, and recognize the merits of answers that other people give. This is to say; it is
to teach MBAs how to engage, with intelligence and integrity, a real ethics debate about the role
of business and the business professional in a free society.
Some might object that this approach to business ethics doesn‘t provide the moral coherency of a
single professional code. Let‘s be clear, it doesn‘t. However, if guided by one assumption and
one aspiration, I think this approach supplies an academic forum for individual engagement and
professional tailoring. The assumption is that acting with personal integrity as a business
professional is a worthy goal. The aspiration is that, because business professionals are uniquely
positioned to be leaders in society, they should embrace the responsibilities of strong moral
leadership.
Having taught business ethics for several years now, I have found that most business
professionals share this aspiration and assumption long before they reach the classroom. What
they lack — indeed, what they are looking for when they take a ―business ethics‖ class — are the
tools for critical thinking that allow for moral self-assessment and a nuanced appreciation of the
ethical dilemmas they face. These are precisely the tools that a business ethics course ought to
provide. Its aim should be to take students from having strong views they cannot defend or
explain to having considered views worthy of engagement and respect. Such a process will
inevitably see them changing their opinions, but this should be a consequence of close readings,
class discussion, and personal reflection — of students becoming business ethicist in their own
right — not because they have been convinced to embrace a certain set of answers.
―Commerce is as a heaven, whose sun is trustworthiness and whose
moon is truthfulness.‖
88/
Don’t let your diploma be your Death Certificate
A gem from the man behind the film, Koyaanisgati: To be is to fly the flag of one‘s own shadow.
That‘s what I try to tell students who are graduating, ―Don‘t let your diploma be your death
certificate.‖ It‘s endemic for all of us to get caught into mass ways of living, yet we have the gift
of life. There is no limitation on that other than the real power of limit, and limits give us power.
It‘s like isometrics. We don‘t have to be the models of what is offered to us by the left, by the
right, by society. We have the ability to be unique, because originality is who each one of us is.
That‘s our vocation.
The real adventure of a leader is to be alive. Leaders are alive and living. They never die before
their actual death.
Seneca Narrated very profoundly ―You will not die because you are ill but you are not alive. The
first step of leader is to be alive. A leader without aliveness is like body without breathing. A
world will be a dangerous place for you if you are not alive. Isn‘t it.?Even experiencing being
alive is only possible with the attitude of living. Be live. Be alive. That‘s all. Rest all will follow
you.
A professional completed his PH.D or Masters in technology then he thinks that everything is
over. He had a lifelong certificate in the hand and now he has a license to move in the world .He
has encashed that diploma or degree for a life time. Infact, his life starts after it. After acquiring
diploma or degree people think that learning is stops, he had not to learn .We are in the world of
unlearning, relearning an delearning. Leaders most of the time travel on new roads. Leader have
to prove that they really have master and they deserve that master.
Revisit the question what do I want? Keep revisiting. It‘s a question that can take some time to
really answer. Leadership is keep visiting in the life and replans the life to prove that you really
have master and you deserve master.
In life span, you have to show that you are real master. Life battle does not stop at the door of
university of intelligence but finished at the accomplishment level of life with the help of
university intelligence.
You will not die because you are ill but you are not alive. The first step of leader is to be
alive. A leader without aliveness is like body without breathing.
There will be never a better time to be the best than
today.
89/
IMORTAL LEADERSHIP:
SERVANT FIRST AND THEN A LEADER:
Vision, humility and vulnerability are the hallmarks of leadership and demonstrated very well be
Nelson Mandela in the South Africa.
Graca his wife said, ―People say my husband is saint, but I don‘t know about that. I am probably
one of the few people who know him best outside politics, and to me he is just a human being
who is simple and gentle. At the same time so generous and keep to give love and so eager to
receive it. That is what matters to me and that what has united us.‖
After his election s president of South AFRICA, Nelson Mandela issued a message,‖ I would
like to take this opportunity to thank the world leader who had given messages of support. I
would also congratulate MR.f.W.De Klerk for the four years that we have worked to gather,
quarreled, addressed sensitive problems and at the end of our heated exchanges were able to
shake hands and to drink coffee.
To the people of South Africa and the world who are watching, the election has been a triumph
for the human spirit.
South Africa‘s heroes are legends across the generations. But it is the people who are our true
heroes. I am proud of the ordinary, humble people of South Africa who have shown such a calm,
patient determination to reclaim South Africa, and joy that we can loudly proclaim from the
rooftops – free at last!
I attend to be a servant not a leader, as one above to others pledges to use all my strength and
ability to live up the world‘s expectation of me.‖
During his prison of 27 years, his children were affected much more; his first wife Evelyn was
unprepared to accept his allegiance to the ANC. He was unable to pay his last respect to his
mother and his son. Add to that government persecuted relentlessly. He added that you are in jail
and your family is persecuted and you are helpless in jail. His wife being hounded from job to
job, his children were taken out from coloured school, police breaking his houses in midnight
and even assaulting his wife even though , he never occurred a word against those people, he
fought against the system.
James Gregory, Mandela‘s jailer for 20 years, has written a book about his prisoner, who became
a guest of honour at the time of his presidential inauguration.
At his trial, Mandela spoke of ―the ideal of a democratic and free society in which all persons
live to gether in harmony and with equal opportunities. It is an ideal which I hope to live for and
to achieve, but if needed be and ideal for which I am prepared to die.‖
After his release from prison – ‗these long, lonely waited years as he wrote- Mandel showed the
rare quality of magnanimity, which from the Latin means literally greatness of spirit. For Greeks
and Romans it was sure sign of great leader. Stemming from well-founded high regards for
oneself, magnanimity manifests itself as generosity of spirit and equanimity in the face of trouble
or adversity.
He is fundamentally an optimist person. He has enough amounts of tolerance and patience,
strong sense of justice and loyalty to colleagues. Two strong qualities were identified in the is
man were ‗strength of mind and magnanimity. He believes in forget and forgive values.
He is an example of moral courage against seemingly impossible odds, of determination to
destroy the evil of apartheid, and - above all – of tireless efforts to bring about confidence and
security in nation to live in nation of all colors instead of white colours.
In his long book ― long way to freedom ― he wrote his wisdom,‖ to make peace with enemy, one
must work with an enemy until that enemy becomes your partner.
90/
DO NOT WAIT FOR LEADERS, DO IT ALONE
She said,‖ Do not wait for leaders; do it alone, person to person.‖
Analyzing her deeds and achievements, John Paul II asked: ―Where did Mother Teresa find the
strength and perseverance to place herself completely at the service of others? She found it in
prayer and in the silent contemplation of Jesus Christ.
In mid-1940‘s Calcutta, Mother Teresa teaches geography at her convent. One day, she and one
of the other sisters go outside the convent to find food for their girls, only to get caught up in a
riot. Though they manage to make it back to the convent, Mother Teresa is shocked by the sight
of the massive number of people starving in the streets. Haunted by the images of the hungry
people, Mother Teresa decides to leave the convent to devote her life to caring for the poorest of
the poor.
Soon after her arrival in the slums, Mother Teresa teaches the children to read and write, but she
faces opposition from the adults in the slum who mistrust her because of the colour of her skin.
As Mother Teresa continues her crusade to help the poor, some of her former students from the
convent come to her with the desire to become nuns and help her on her mission.
Mother Teresa was born Agnes Gonxha Bojaxhiu in Skopje*, Macedonia, on August 26**,
1910. At the age of twelve, she felt strongly the call of God. She knew she had to be a
missionary to spread the love of Christ. At the age of eighteen she left her parental home in
Skopje and joined the Sisters of Loreto, an Irish community of nuns with missions in India. After
a few months‘ training in Dublin she was sent to India, where on May 24, 1931, she took her
initial vows as a nun.
On October 7, 1950, Mother Teresa received permission from the Holy See to start her own
order, ―The Missionaries of Charity‖, whose primary task was to love and care for those persons
nobody was prepared to look after. In 1965 the Society became an International Religious
Family by a decree of Pope Paul VI.
For over 45 years she ministered to the poor, sick, orphaned, and dying, while guiding the
Missionaries of Charity‘s expansion, first throughout India and then in other countries.
Following her death she was beatified by Pope John Paul II and given the title Blessed Teresa of
Calcutta.
at the time of her death it was operating 610 missions in 123 countries, including hospices and
homes for people with HIV/AIDS, leprosy and tuberculosis, soup kitchens, children‘s and family
counselling programs, orphanages, and schools.
They provide effective help to the poorest of the poor in a number of countries in Asia, Africa,
and Latin America, and they undertake relief work in the wake of natural catastrophes such as
floods, epidemics, and famine, and for refugees. The order also has houses in North America,
Europe and Australia, where they take care of the shut-ins, alcoholics, homeless, and AIDS
sufferers.
She asserted profoundly that ―In this life we cannot do great things. We can only do small things
with great love.‖
Mother Teresa‘s work has been recognised and acclaimed throughout the world and she has
received a number of awards and distinctions, including the Pope John XXIII Peace Prize (1971)
and the Nehru Prize for her promotion of international peace and understanding (1972). She also
received the Balzan Prize (1979) and the Templeton and Magsaysay awards.From Nobel
Lectures, Peace 1971-1980, Editor-in-Charge Tore Frängsmyr, Editor Irwin Abrams, World
Scientific Publishing Co., Singapore, 1997.
She has demonstrated leadership by simplicity and loving people. She had never directed us to
love world but at least love few person. She had put love in to actions. She had never gone to do
magnified actions or big dreams. She fined the power from prayer as leadership is inside-outside.
She love humility and she believed that love is a fruit of all season and it is in the reach of every
person.
Mother Teresa died on September 5, 1997 but her impression never died on the sands of earth.
91/
LEADERSHIP IS NEVER RUNNING AFTER TOO MUCH
―Too Much Cost, Not Enough Value‖
―Too Much Speculation, Not Enough Investment‖
―Too Much Complexity, Not Enough Simplicity‖
―Too Much Counting, Not Enough Trust‖
―Too Much Business Conduct, Not Enough Professional Conduct‖
―Too Much Salesmanship, Not Enough Stewardship‖
―Too Much Focus on Things, Not Enough Focus on Commitment‖
―Too Many Twenty-first Century Values, Not Enough Eighteenth-Century Values‖
―Too Much ‗Success,‘ Not Enough Character‖
Source: Jack Bogle, Enough! (chapter titles)
92/
LAO-TZU: TAO OF LEADERSHIP
Taoist masters only talk about ―the way.‖ They do not talk about the goal. The way itself is a
goal. The goal will take care of itself; you have not to worry about the goal.
Chuang Tzu was one of the most natural men the world has seen. He has not given any discipline
or doctrine or catechism. He had explained only be natural and ordinary just like birds and trees.
In this way doing of things spontaneously and in an unselfconscious way, without regard to their
effect upon people‘s perception of one self.
A leader is best,
When people are hardly aware of his existence,
Not so good when people praise his government,
Less good when people stand in fear,
Worst, when people are contemptuous.
Fail to honour people, and they will fail to honour you.
But of a good leader, who speaks little,
When his task is accomplished, his work done!
The people say,‖ we did it ourselves.‖
Learners never fail but trainers do fail is very much keep in to mind to understand TOA. A very
profoundly quoted by TAO pushes us to think in to the matter of ―self evaluation as a leader‖.
Leader must review them in to the mirror before they go to the team.
The truth cannot be said for many reasons .The first and most basic is that truth is always
realized in silence. The Tao that can be told of is not the absolute Tao.
As LAO-TZU wrote:
The sags is ever free from article and practices
The percept of silence
He does things without desire for control.
He lives without thought for private ownership.
He gives without the wish for return.
Because he does not claim credit for himself
He is always given credit.
Therefore the sage
Puts himself in the background yet is always to the fore,
Remains outside, but is always here.
Is it not just because he does not strive for any personal end
That all his personal ends are fulfilled?
The Tao called water course way .Water is so soft, it flows, never stagnant. Water is totally
flexible and transparent. Always seeks the lowest place. It falls down on the top of the mountain
but it starts flowing towards the valley and reaches up to the lowest part of the valley which is
not ambitious. To be like water is true leadership.
Leadership is constant moving, flexible, transparent, useful to people, going to the last person
and avoiding stagnancy.
93/
Krishna: CEO leadership KRISHNA AS A CEO OF THE WORLD
ORGANIZATION
In current corporate world, Krishna‘s leadership is a most fascinating and useful leadership. He
had demonstrated leadership of very high quality, which had made him example leader, that‘s
why he is followed by millions of disciple till today, in his absence.
SETTING ORGANIZATIONAL CULTURE:
In childhood, he used to play more with young girls, in India; they all were called GOPIS. As the
village Gokul and Mathura are on the banks of the river, most of the girls used to swim in river
Jamuna. They kept their clothes on the banks of the river. Krishna was always found of playing
different games with his friends near river bank. He used to secretly lift up their clothes and hid
them on tree tops. Krishna did not hand over clothes until Gopis pleaded to him. Finally, he used
to hand over those clothes on his terms and conditions. He wanted to deliver a message to all the
young girls that be good with the culture of your family and nation. Do not exceed limits in
public places, your behavior in public counts.
He acted opposite in gambling with the Pandavas. The Pandavas had lost their wife Draupadi to
Kauravas. They were in a very awkward position, as the Kauravas after winning Draupadi,
decided to remove her clothes in the court assembly. Draupadi was in desperate position as
nobody came to her rescue. Then, she prayed to Lord Krishna wholeheartedly. By hearing his
devotee‘s heart breaking pleads, Krishna appeared virtually and supported her. Dushashan, the
second of Kauravas, was pulling away clothes from Draupadi but Krishna virtually supplied the
bales of clothes continuously such that Dushashan got tired and fell on the ground. Thus, in this
way, Krishna saved the character of a woman. He always showed a model character by his
behaviour.
At one instance, you will find Krishna pulling away clothes and on the other place you see, he
provided clothes and saved the character of a woman. This displays his dual character of love
and protection.
Relationship Management:
Relationship management is very effectively demonstrated by Krishna. His friend, Sudama
belonged to a very poor family. Both studied together in Gurukul during childhood. After their
studies, they parted and led their own lives, Krishna as a King of Dwarika and Sudama as a poor
Brahmin. After few years, Sudama decided to see his friend. Sudama went to see him in the city
Dwarika where Krishna resided and ruled as a king. When he got the message of Sudama‘s has
arrival, he got up and ran barefooted to welcome him from the corridor. Sudama was very poor
and so could not carry anything as gift to his friend but Krishna insisted for Pauva (flaked rice),
which he brought and was hesitant to give by seeing the riches of Krishna. They used to share
this Pauva during school days. Both lived together and shared together whatever they used to get
during school days.
Krishna became a king but never demonstrated Ego, Status, Position and Power and importance
of material world in the relationship. He demonstrated real meaning of friendship. What mattered
was what his friend was & not what he had. He had shown excellent relationship management.
Decision Making:
Karna was a strong competitor and fighter. He was almost divine. He was blessed by God Surya.
Krishna knew all this. So, it was very difficult for him to kill Karna in war. In the war, Karna‘s
Rath (chariot) wheel was stuck in mud. His Rath was not in a position to move. Karna had to
come down from his Rath to pull out the wheels from mud. As Karna was found busy in this
activity, Krishna said to Arjun, ―Kill him.‖ Arjun said, ―No I Cannot.‖ But Krishna pushed and
ordered him kill him, as everything was fair in war. Winning is everything.
Strategy Planner:
He lived with a vision and could see the future. He took decisions and planned out new working
methodology.
Gandhari was the mother of Duryodhana. Gandhari had blind folded her eyes as she had taken a
vow. In Mahabharata when Duryodhana was about to lose, Gandhari decided to bless her son
Duryodhana by removing the fold from her eyes as she was a pious lady. She asked her son to be
present at the first phase of the day without any clothes so that she could see him and bless him
when she removes the fold from her eyes. She wanted to bless her son with the divine power,
which she had got due to her vow. Thus, she called her son without clothes.
Duryodhana left to see his mother. Krishna came to know about this and as he was a visionary;
he thought that if Duryodhana, being naked, went to his mother he would be blessed with divine
power and it would be difficult to defeat him in war. Hence, Krishna came to Duryodhana and
said, ―You are going naked in front of your mother. She is a lady and will you go naked in front
of her. It will look so bad and shameful.‖ Duryodhana agreed with Krishna and went to see his
mother by putting some leaves around his waist. When Gandhari found him covered, she said
that that part of his body, which was covered with leaves, was now unprotected. She said, ―My
full sight on your complete body was essential for divine blessings but you came with covered.‖
Later in the war Krishna and his team defeated Duryodhana by attacking him on the same
covered part and won. Krishna could see what would happen. Leaders are visionaries. According
to the situation, they design a strategy, move forward, and win. They defeat competitors.
Before, the final war between Kauravas and Pandavas, Krishna motivated Arjuna to fight out, as
he was a number one fighter of the Pandava team. Arjuna became weak and sentimental. Krishna
showed him his strength and his potentiality, and his hidden energy. Krishna boosted his actual
power, capacity and capability. Strength is life and weakness is death. Unleashing your
potentiality and performing is the true spirit.
Control over EQ AND SQ:
Krishna was born to Devki. But, he was brought up and grown under the motherhood of
Yashoda. He never forgot her in his life and he always showed loyalty and commitment, and
respect for his mother, Yashoda. Leaders are always loyal to people and organization.
Krishna was playing with his friends on the banks of river Jamuna. While playing with a ball, it
went deep into a river. Krishna was forced to bring out the ball from the river. In fact, in the
river, a large cobra was lived, which could kill anybody with its poison. Krishna jumped into the
river and fought with the cobra, as cobra had five heads……Krishna took control over it through
riding on its five heads and he brought the ball out of the river. Leaders have control over their
five senses. Krishna demonstrated control of senses. Your emotions and sentiments drive you
other ways from the main goal. Leaders always have total control over their senses.
Situational Leadership:
While fighting with King Jarasangh, Krishna came to know that the complete village was
covered by the enemies and it was very difficult to fight with less weapons and less team
members. He decided to quit from the village overnight. He had not committed fight and war
with enemies. Next day, it was found that Krishna had run away, with his team mates. He was
declared RANCHOD.‖
After few years, he asked Arjuna to fight out. He insisted Arjuna to fight against Duryodhana
and his soldiers at any cost for his rights and justice. Arjuna almost lost the battle before, but
Krishna proceeded and made up Arjuna‘s mind and pushed him mentally and physically to fight
against his gurus and senior family members.
State of Mind and Inside Clarity:
During his childhood, one day, he has to cross river Jamuna along with his friends. He found that
the river was over flowing but it was also necessary to cross the river. He prayed to the river
saying, ―If you find that I have a strong character and I follow Brahamacharya by mind, heart
and body. Please allow a passage to cross the river to reach the other side. River Jamuna allowed
him to cross the river.
Later on, in his youth age, he got married to 1600 women and was called husband of 1600
queens. He married those women to save their lives. He had honoured those ladies. He gave
them the title of being his weeded wives.
Tolerance:
Shishupal had insulted the Pandavas and Krishna a number of times, but he did not utter a word,
even though he requested Shishupal for understanding the time and grant the appeal. Shishupal
abused him and Pandavas repeatedly up to 99 times. After which he showed him his strength and
power. Leaders have enough amounts of tolerance and capacity for handling pressure. They can
keep themselves cool up to the last moment. Professionals have to keep their mind calm and cool
and inside fire to lead themselves...as there is a goal and deadline. To meet challenges under high
pressure you have to develop tolerance in the team.
Corporate Social Responsibility:
One king …….had 1600 women kept in his palace. As he was the king, no one could raise a
voice against him …during his rule.
Krishna led against anti culture and stood in favour of woman rights. He fought against him
publicly and defeated him. He freed all the 1600 women…But the women asked him… ―Now
who will accept us as their wives or daughters…as we have stayed with that person for a long
time who will trust us.‖…Krishna said, ―Do not worry…today onwards I declare myself as your
husband. Live with pride in society.‖ Standing for social responsibility, demonstrating mental
standards and height of the character, he was a perfect leader. He was the husband of 1600
women and on the other side he followed the highest level of character.
Personal Social Responsibility:
He knew he was going to die. How could he help community at large for the better life? He
prescribed the life book called ―THE GEETA‖. The book is well known for a life management
just in 17 chapters and mantras. People can read in his absence and find out the ideal ways of
leaving a mark to achieve a mission in life.
Visionary Leadership:
He almost demonstrated visionary leadership. He saw and watched the actions of his competitors
and enemies and then designed his course of actions. He also demonstrated how one could win
over his competitors by his strategies and communication.
Excellent Negotiator His ability to communicate and negotiate was par excellence. He
communicated to seniors ( Drona, Dhuthrastra and Bhisma) and he dealt with Kansa, Jarasangh,
Shishupal. He always tried his level best to stand in favour of fairness, integrity and dharma
(Religious by action). But, when anyone crossed the limits, he sized them and won over in the
deal. Finally, result was counted. Krishna was an individual who had a winning habit.
Different Strokes – Different Folks
He led from the front and walk his talk. He handled different people with different styles. When
he was on a social front, he was different. When he was at war, he was different. When he was in
family relationship, his qualities were different. He handled worst people (Kansa, Shishupal,
Duryodhan) very rudely and ruthlessly. When he was with his friend Sudama, you would find
him completely different and when you found him with Radha (his love), he was different.
Team Leader Krishna knew that the dream of life is equal to dream of a team. He built up,
developed, and operated those teams very well. He was also aware of his potentials and team
potential. He was also able to distinguish individual leadership and team leadership. Every night
during the Mahabharata war he sat with his team and decided the course of action looking to the
strength of the individuals, simultaneously keeping in mind … the importance of strategy.
PROFIT AND LOSS:
Krishna was also watching a balance sheet. What he had lost and what he gained in life. He stood
in the favour of Truth, Trust, Integrity, Corporate Social responsibility and Religion.
He lost his own team players, friends, and he killed by a common Shikari near Prabhas Patan. A
man, who had won over thousands in the life, was finally, lost to a common person. He was
highly worried before the end of his life…as his own friends and disciples were free, were not
following code of conduct, and became physically and monetarily successful people, which he
had always denied in the life. He was found unhappy at the end of the life by his own people,
CEOs are also found frustrated and upset. They create an empire or house, finally, at the end of
the career, they find it loosing originality, identity and values, to which they devote their entire
lives.
Quality can be learnt from this most appealing leader of INDIAN WISDOM AND RELIGION.
94/
Albert Eisten leadership
"Weakness of attitude becomes weakness of character. ―said profoundly by him.
In the period before World War II, Einstein was so well-known in America that he would be
stopped on the street by people wanting him to explain "that theory". He finally figured out a
way to handle the incessant inquiries. He told his inquirers "Pardon me, sorry! Always I am
mistaken for Professor Einstein."[120.
Barbara Wolff, of The Hebrew University's Albert Einstein Archives, told the BBC that there are
about 3,500 pages of private correspondence written between 1912 and 1955.
Einstein published more than 300 scientific along with over 150 non-scientific works, and
received honorary doctorate degrees in science, medicine and philosophy from many European
and American universities;[4] he also wrote about various philosophical and political subjects
such as socialism, international relations and the existence of God.[5] His great intelligence and
originality has made the word "Einstein" synonymous with genius.
Einstein was a theoretical physicist - his only concrete tools being pencil and paper. It has been
said that his true tools were a penetrating and intuitive grasp of the workings of the natural world
and the "thought experiment" - an intellectual exercise used by physicists to reach a theoretical
conclusion from idealized physical processes. Yet, Einstein was not a purely abstract thinker. He
grasped the world in concrete images and strove to translate them into words and equations that
could be understood by others.
"The only thing that interferes with my learning is my education. ―Was confessed by him in his
life and he further cleared that education means ―Education is what remains after one has
forgotten everything he learned in school."
Science was Albert Einstein's first love, yet he always found time to devote tireless efforts to
political causes close to his heart. His ardent humanism led him to strive for peace, freedom and
social justice. The young Einstein found the authoritarianism and militarism of the German
educational system profoundly disturbing. The virulent nationalism and brutality of the First
World War served to confirm Einstein's pacifist and internationalist convictions.
In the 1920s, Einstein became an active leader of the international anti-war movement and
supported conscientious objection. However, the Nazi rise to power brought about a substantial
change in Einstein's position: he began to advocate military preparedness by the European
democracies against the threat of Nazism. In this context, Einstein wrote his famous letter to U.S.
President Roosevelt in which he urged him to initiate an American nuclear research programme.
With the onset of the atomic era, Einstein realized that nuclear weapons were a profound risk to
humanity and could bring an end to civilization. During the last decade of his life, he was tireless
in his efforts to create effective international cooperation to prevent war. ―Peace cannot be kept
by force. It can only be achieved by understanding. ―was his firm believing and he contributed
later part of his life for the international peace in favour of humanity.
"The hardest thing in the world to understand is the income tax.‖ ASS
Time person of the century.
# "Imagination is more important than knowledge."
# "The only real valuable thing is intuition."
# "Anyone who has never made a mistake has never tried anything new."
# " # "I know not with what weapons World War III will be fought, but World War IV will be
fought with sticks and stones."
95/
LEADERSHIP FROM PORTERS:
VISION – PLANNING + ACTION = LABOUR.
Why he had not grown monetarily because he had not live life as per his planning. In my
personal interview on the railway station, I asked question to the group of porter, why you all
have not grown in terms of money, as money is a major power today after hard work .? They all
have big dream of life, they all have unlimited wishes but they have not act as per the dream and
vision. They all have invested efforts and efforts but it is not leading them towards their goals
and dream. Leadership is efforts in direction with speed. Success comes through only hard work
is proved wrong by referring example of porter.
Porter on railway station is an example of leadership. He demonstrates lot of management
principles and leadership qualities.
Business without risk is almost impossible. Risk management is very well showed by him while
catching running train to engage customer. Value of life is much higher than the cost what he
gets in the return, even though he demonstrates risk.
Customer delight is major quality. He pushes the baggage of a customer till the seat of customer
in the coach. Sometimes, seat of customer is at the last of the trainer and he have to carry heavy
baggage till the last coach.
Customer pays the cost after the satisfactory service only, if he is not satisfy then, he may cut the
amount which is fixed up. Excellent negotiation skill is showing off by him.
He is an excellent team player. Team manages the show very well at the time of train‘s arrival.
Even they helped another porter without any commercial advantage. They all followed discipline
while putting red shirt on themselves at the time of work.
Physical mastery is shown by him, he carry heavy baggage and invest very hard efforts to earn
money. Sometimes, they carry baggage of customer till the last platform which Is almost
mountaining task for a passenger.
He matches with urgency and time management very well. Sometimes, he has to adjust baggage
in the running train and deployed customer in the train, only after that he gets his cost and wages.
Wov!!!! What a risk taking attitude for managing life and business. He followed time
management matrix of 24*7*365 days.
96/
DABBAWALAS OF MUMBAI: NO EXCUSES, ONLY
PERFORMANCE.
The dabbawalas were started in the year 1890 and average literacy rate is 8th grade schooling.
They covered nearly 60 to 70 kilometers are in 3 hours and total transactions took place are
4,00,00..
Error rate is 1 in 16 million transactions .There is no technological back up. They have
developed their coding system .There is no strike so far and each one is a shareholder.
Zero percentage fuel and modern technology is use. Nearly 6000 people are active although no
dispute and no legal case. Performance ratio is 99.999% and customer satisfaction is 100
percentages.
Highly discipline leadership is shown .All team members follow the rules of wearing white shirt
during working hours and wear a cap on the head.
Documentaries made by BBC ,UTV, MTV, ZEE TV, AAJ TAK, TV TODAY, SAHARA
SAMAY, STAR TV, CNBC TV 18, CNN, SONY TV, TV TOKYO, NDTV.
CASE STUDY is prepared by business schools like ICFAI Press Hyderabad and Richard Ivey
School of Business –Ontario.
Possessing world record in best time management. Name in ―GUINESS BOOK of World
Records.
No excuse, duty first is the formula at the organization.
Now, most important learning in my eyes is none of them is MBA or have soft skill training
.None of them has gone under specific OBT or no body have a special coach and not attending
classes of motivators.
Although, president is invited to speak at the top most management or business school of the
globe.
Leadership is not reserved at the business schools and management schools. Nor it is fixed for
the top notched of the organizations. They never used corporate jargon‘s and never used hightech technology.
So, who should learn from whom?
97/
BILLIONAIRE DEMONSTRATING SIMPLICITY AND
INVOLVEMENT
Meet Mark Zuckerberg, co-creator of face book and new film,‖ The social network. He is the
36th richest person in the America and living in a shoe shrink budget. He is living in rented
house $ 5,600 from month to month basis. He drive self driven Honda car costing US $ 15000.
He moves in shoes costing US $ 30. ―Simplicity is the ultimate sophistication.‖ Asserted by
Leonardo da Vinci. Leader have ability to eliminate unnecessary so that necessary may speak
very profoundly. Simplicity always attract people and one more time it is prove right by Mark
Zuckerberg.
A 26 years old entrepreneur is busy for 16 hours at his work place after becoming honor of US $
6.9 billion. He holds 25% stake in the equity of face book. Vanity Fair magazine named
Zuckerberg number 1 on its 2010 list of the Top 100 ―most influential people of the Information
Age‖.Zuckerberg ranked number 23 on the Vanity Fair 100 list in 2009. In 2010, Zuckerberg
was chosen as number 16 in New Statesman‘s annual survey of the world‘s 50 most influential
figures.[
But Mark is not exactly cheapskate. Last month, he donated 100 million US $ to the troubled
Newark N.J.school for system. He said,‖ Teaching needs more respected and revered as a
career.‖
Leadership is not at what you are and at what place you are, but, it is what you are creating and
doing. After reaching to high level success he is still busy in working for 16 hours at his work
place. A billionaire living with simplicity. Leadership is digesting success and holding success.
Leader does sustain success. Leader digests very high level success. Even at such stage they
seem very normal and move across the globe in ease.
98/
COMMUNICATE IN 140 CHARACTERS
As Mr. Williams talked with the interviewer about building a 21st-century business, keeping to
twitter‘s foundational principle and fostering corporate experimentation.
It is no small irony, of course, that a man so ill at ease on the big stage is a pivotal force in a
communications revolution, one that has made it easier for people to chat, disseminate
information and mobilize locally and globally with almost anyone who has a cell phone or an
Internet connection.
And Twitter has become one of the rare but fabled Web companies with a growth rate that
resembles the shape of a hockey stick. It has 175 million registered users, up from 503,000 three
years ago and 58 million just last year. It is adding about 370,000 new users a day. TWITTER
was born in 2006 as a side project. Jack Dorsey, left, and Biz Stone founded Twitter with Mr.
Williams in 2006. They are all still with the company. Twitter was a unique entrant on the social
media scene. People could follow others without being followed back, and all posts were public
by default — and limited to 140 characters so they could fit inside cell phone text messages.
Yet for all its astonishing growth, Twitter has succeeded in spite of itself — the enviable product
of a great idea and lightning-in-a-bottle viral success rather than a disciplined approach to how
it‘s managed.
Because of that, Twitter is on the cusp of becoming the next big, independent Internet Company
or the next start-up to be swallowed whole by a giant like Google or, possibly, the next start-up
to run out of steam.
―The thing I‘ve learned that‘s much different than any other time in my life is I have a team that
is really, really great,‖ says Mr. Williams, 38. ―I‘ve been studying this stuff for a really long
time, and I‘ve screwed up in many, many, many ways in terms of managing people and product
decisions and business, so I feel fairly confident at this point that it could scale pretty well.‖
The founders likened Twitter to ice cream: not that useful, but ―a fun thing for family and friends
when they are not in the same place,‖ Mr. Williams says.
In 2009, Twitter ballooned to 71.3 million registered users from 5 million. The Web site crashed
often, and the ―fail whale‖ — an image of a whale that appears on the site whenever Twitter
falters — became the butt of jokes.
Twitter was fielding dozens of calls a week from big companies, celebrities and politicians.
Among the callers were CNN, ―The Oprah Winfrey Show‖ and the State Department, which
asked Twitter to delay maintenance so that Iranians protesting an election in 2009 could continue
using the service.
What the company needed was simple: people to do all the work. Yet it moved painfully slowly
in hiring, with just 110 employees by the end of 2009, even though it had raised $150 million in
venture capital by then.
Leadership is communication, communication and communication. Twitter has shown way to
the globe to communicate in brief and to the point. Even, you can communicate your personal
life to your global community, if you wish.
Leaders love the power of communication. To communicate you hardly need 600 words. You
can communicate very effectively even within 600 words. We do not need a personal dictionary
like William Shakespeare of 1000000 words. Ability to communicate is everything.
99/
TOP 5 LESSONS FROM THE FOUNDER OF IBM COMPUTERS
―Double your rate of failure that‘s where you will find success.‖ Asserted by the Founder of IBM
computers Thomas Watson.
Watson now knew that not only did he want to run his own business, but that he could. As a
result, he turned down several job offers, choosing instead to approach financier Charles Flint,
who had recently joined three companies to create the Computing, Tabulating, and Recording
Company. Flint made Watson CTR‘s new president. Watson takes charge. Over the next few
decades, Watson would expand IBM‘s workforce to 22,000 people from 400 people.
Watson advises 5 major lessons to leaders and entrepreneurs.
1/ Failure is your friend on the road to success.
2/Always chose action over Inaction.
3/ Follow the path of unsafe.
4/ Back your company with brain power.
5/ Strong management is the backbone of the strong company.
Leadership is establishing systems and following systems. Let the organization govern by system
instead of power base leadership. Smooth and silent flaw in the organization can be established
by system.
100/
WHAT IS RIGHT FOR WARREN BUFFET IN LEADERSHIP?
Finally, someone got it right. After a string of high-profile successions in recent years that have
been anything but smooth–first Bank of America, then HP and now, potentially, AIG (its fifth
CEO in five years has cancer and all the board has in place to replace him, if needed, is an
interim director?)–the oracle of Omaha is working his magic on management, too. The sage
investor has named Todd Combs, a manager at a small hedge fund in Connecticut, to succeed
him.
I know very little about Combs, the 39-year-old The Wall Street Journal calls a ―surprise
appointment.‖ That‘s probably because Combs currently manages just $400 million in assets;
Berkshire Hathaway‘s investment portfolio is $100 billion. Combs also has experience as a
Florida bank regulator and working in the pricing department of the insurer Progressive, but he‘s
likely been picked for his style as much as his background. Chuck Davis, the chief executive of a
private-equity firm that helped Combs start his fund, told the Journal that Combs ―reads 500
pages a week and does his own deep-dive research,‖ a quality the thorough Buffett is sure to
respect.
But what Warren got right isn‘t necessarily the pick. It‘s the approach. For one, he‘s actually
naming someone before he gets too old or too infirm to carry out the job. That may seem
obvious, but so many companies don‘t get the simplest of all succession rules down. All too
often, succession planning is something that happens after lightning strikes–be it performance
woes, an embarrassing boardroom scandal or an unexpected illness or death.
Second, he‘s bringing Combs on early, starting him small and letting him grow into the role.
Buffett told the Journal that Combs will not ―take over the whole investment function as long as
I‘m around‖ and will stick with a size he ―feels comfortable with‖ and ―scale up until he has a
chance to get fully invested‖ in the coming months. No matter how much a CEO-in-training has
spent time in second-in-command jobs, taking on the entire role at one time is overwhelming.
That‘s particularly true when the successor is an outsider, who must not only learn the job but get
to know the company‘s customers, shareholders and culture.
Finally, and more important, he isn‘t trying to force someone else to follow in his impossible-toreplace shoes. No one could ever be Warren Buffett, no matter how hard they try. Instead, he is
revamping the role, splitting his CEO and chief investment officer responsibilities into two jobs.
Combs is a candidate for the latter gig, while the former is widely expected to be filled by David
Sokol, an Omaha native who is chairman of MidAmerican Energy Holdings and CEO of NetJets,
both units of Berkshire.
Most successors struggle when trying to follow the footsteps of iconic chief executives or wellknown entrepreneurs. By redesigning his job for the future, Buffett is gives them a fighting
chance.
101/
THE BLOOD GROUP OF NATURE AND GOOGLE ARE THE
SAME
―The perfect search engine,‖ says co–founder Larry Page, ―would understand exactly what you
mean and give back exactly what you want.‖ When Google began, you would have been
pleasantly surprised to enter a search query and immediately find the right answer. Google
became successful precisely because we were better and faster at finding the right answer than
other search engines at the time.
Nature is absolutely free. All the 5 elements of nature are totally free to mankind. God humanity
should lead a better life .To have a better life he provide all elements free. Remember, the law of
life is to live not anything else. Success and failure are the researches of this planet.
Nature believes in giving at no cost. Water, air, land, light and human body is given to all of us at
no rate, I mean in free. Nature is full of action and act in favor of humanity. To live without
nature and to keep peoples heart away from nature is really impossible.
Nature is not in hurry. Nature is never dead, it‘s always alive. One touch of nature makes life
wonderful.
Google follows the principle of nature. One visit to Google makes you happy and satisfied. It‘s
free like earth. You always get most authentic knowledge. They are border free. The way nature
had no other business, Google believes that do only one thing really well; Google and Nature
both are created for end users. Today, outside your doors nature is a company for people and
inside the doors Google is the company. One visit nature and Google gives equal feelings of
achievement + fulfillment.
Philosophy of Google:
1. Focus on the user and all else will follow.
2. It’s best to do one thing really, really well.
3. Fast is better than slow.
4. Democracy on the web works.
5. You don’t need to be at your desk to need an answer.
6. You can make money without doing evil.
7. There’s always more information out there.
8. The need for information crosses all borders.
9. You can be serious without a suit.
10. Great just isn’t good enough.
Brin immigrated to the United States from the Soviet Union at the age of six. After graduation,
he moved to Standford to acquire a Ph.D in computer science. There he met Larry Page, whom
he quickly befriended. They crammed their dormitory room with inexpensive computers and
applied Brin‘s data mining system to build a superior search engine. The program became
popular at Stanford and they suspended their Ph.D studies to start up Google in a rented garage.
Today, the poetry of nature will never die and journey of Google is never going to