HOW TO RENEW: A Step by Step Guide

HOW TO RENEW: A Step by Step Guide
If you are a new Model Certified parent educator and THIS IS YOUR FIRST RENEWAL since obtaining
your initial Model Certification, and you were trained AFTER 10/1/11, you will be renewing for a partial
year from your training anniversary date through September 30 of 2013. If this is your first renewal and
you were trained BEFORE 9/30/11, you will have to complete the renewal process twice: once for the
period from your training anniversary date through 9/30/12, and then for the entire year from 10/1/12
through 9/30/13.
If your Model Certified, BTL or BTL-FT subscription ended 9/30/12, you will be renewing for an entire year
through 9/30/13.
If you are renewing an Approved User subscription, your renewal will be for an entire year from the date
of your training anniversary.
Here is a step by step description of how to renew with screen shots showing examples of what you might
see depending on what subscription you are renewing.
1. First, log into the eBusiness Portal at www.parentsasteachers.org.
2. Select “Renew” on the My Profile tab.
Parents as Teachers
[email protected]
1
On the renewal screen you will see the subscription you will be renewing and the CURRENT “paid
through” date.
3. Select the subscription you want to renew and click the “Renew Selected Item” button; you will be
taken to the next step of the renewal process.
NOTE: If you had a Model Certified Subscription but are no longer connected to an active Parents as
Teachers affiliate, your renewal will be for an Approved User Subscription.
If you are renewing a Model Certified Subscription, you will be asked 1) to confirm that you have
completed the Professional Development (PD) Hours requirement for renewal, and 2) to update your
ethical agreement. NOTE: If you are renewing as an Approved User, you will not be asked about PD
hours or the Ethical Agreement; simply click on the Renew button and go directly to the Shopping Cart
(skip to step 10 on page 7 in this document). You will first be asked to complete an Individual Service
Report (ISR) before you can click the Renew button. Just follow the instructions. When the ISR is
complete, you will click the Renew button and proceed to Step 10 below.
Parents as Teachers
[email protected]
2
4. Click on the Go button next to the “Have you completed the PD Hours requirement?”
5. If you have completed the necessary PD hours, click on the green “Click Here” button.
Parents as Teachers
[email protected]
3
6. Then click on the Go button next to the “Your ethical agreement is out of date” bar.
Parents as Teachers
[email protected]
4
7. Update your ethical agreement. Check the “I agree” button and press Continue.
Parents as Teachers
[email protected]
5
When you have indicated that you have completed the required PD hours and your ethical agreement is
up to date, you will see this page, and you are good to go!
8. Click Renew
You will be taken back to the renewal page you saw before.
9. Select the subscription you want to renew and click the “Renew Selected Item” button (just like
you did earlier).
Parents as Teachers
[email protected]
6
You will be taken to the shopping cart. The shopping cart will show your renewal cost. If you are renewing
a Model Certified Subscription for the first time, and that subscription ended prior to 9/30/12, the cost will
be a prorated amount based on the number of months between your current renewal date and 9/30/12.
For example, if your renewal date is 3/3/12 as in the example above, there are 7 months until 9/30/12 so
th
the prorated amount is 7/12 of $75.00. If you are renewing a Model Certified Subscription for the first
time, and that subscription ended AFTER 9/30/12, the cost will be a prorated amount based on the
number of months between your current renewal date and 9/30/13. If you are renewing a model certified
subscription that ended 9/30/12, your renewal will be through 9/30/13 and will cost $75. If you are
renewing as an Approved User, the amount will be $100.
10. Click on Check Out.
Parents as Teachers
[email protected]
7
Check out: Step 1 of 2
Leave the shipping type at UPS Ground (even though there is no shipping for renewals).
11. Click on Next Step
Check Out: Step 2
Payment Options
If you are connected to an active PAT affiliate, you will have two payment options.
1) Pay with a credit card (by far the easiest way to do this!)
2) Pay with a purchase order (P.O.). Typically purchase orders incur an additional $25 processing
fee. For a brief period of time, while we build a company shopping cart that will allow one
program to submit payment for multiple renewals at one time, the Purchase Order fee will
be $0 (you will see this as a line item on your order confirmation). Once the company cart feature
is available, the $25 processing fee will be reactivated.
If you are an individual parent educator not connected with any company and not connected with an
active Parents as Teachers affiliate, and are renewing as an Approved User you may only pay by credit
card.
Select your payment type (Visa, Mastercard or Purchase Order).
1. If you select credit card (preferred option), enter the credit card information and select “Complete
Order”
2. If you select Purchase Order, enter the purchase order number and select “Complete Order.”
You MUST check the box you will see that says you understand that you will be charged the $25
fee to use a purchase order, even though you may NOT be charged that fee on this occasion. If
Parents as Teachers
[email protected]
8
you do not check this box, you will not be able to proceed with the order using the Purchase
Order.
Note: you MUST email or fax the actual Purchase Order to the national office and submit payment
upon invoicing before your subscription is fully processed. The fax number is (314) 432-8963
(attention Accounts Receivable). The email is [email protected].
.
Parents as Teachers
[email protected]
9
You will then see your payment confirmation. (While the screen shot below does not show it, if you renew
while the Purchase Order fee is being waived, your payment confirmation will also show the Purchase
Order Product with a $0 price next to it.)
At this time you will not be able to print your renewal certificate. For now, your payment confirmation (if
you paid by credit card) serves as the indication that you have renewed your subscription.
If you use a PO, the subscription WILL NOT renew UNTIL we receive a faxed or emailed copy of the PO
and until your payment has been submitted.
If you want the confirmation emailed to you, input your email address where noted and hit “Send”.
THAT’S IT! You are DONE!
CONGRATULATIONS AND THANK YOU FOR RENEWING WITH PARENTS AS TEACHERS!
If you have any problems, questions or suggestions please email them to
[email protected].
Parents as Teachers
[email protected]
10